Concentrix Company
Industry: Media company
DescriptionConcentrix, a business services company, is a subsidiary of SYNNEX Corporation since 2006. Its parent, SYNNEX sits at number 198 on the Fortune 500 listing. Concentrix is headquartered in Greenville, SC. Headquarters: California, United States Number of employees: 225,000 Founded: 1983 Number of locations: 125 Subsidiaries: Convergys, Tigerspike, Parent organization: Synnex
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Concentrix Employees
Employee
Years
Job
Industry
Lateshia Neal Lateshia Neal's Concentrix Experience 2012 - 2014
Job Sales at YPC Media
Industry Education Management
Experience
Ellucian June 2014 - Present
Entrepreneur November 2011 - Present
YPC Media October 2014 - March 2015
Concentrix 2012 - 2014
Xerox June 2013 - September 2013
Urban Choice Character School October 2012 - June 2013
Skills
Call Centers, Teaching, Curriculum Development, Curriculum Design, Public Speaking, Microsoft Office, Linux/Unix, Window Server 2012, VMware, Mobile Device Management, 7+ Customer Service..., Event Planning, Research, Public Relations, Time Management, Troubleshooting, Customer Service, Coaching, Leadership
Education
Monroe Community College 2009 — 2011
Associate's Degree, Business Administration and Management, General
JOSEPH C. WILSON MAGNET HIGH 2001 — 2004
REGENTS DIPLOMA, COMPUTER & SCIENCE
Ellucian June 2014 - Present
Entrepreneur November 2011 - Present
YPC Media October 2014 - March 2015
Concentrix 2012 - 2014
Xerox June 2013 - September 2013
Urban Choice Character School October 2012 - June 2013
Skills
Call Centers, Teaching, Curriculum Development, Curriculum Design, Public Speaking, Microsoft Office, Linux/Unix, Window Server 2012, VMware, Mobile Device Management, 7+ Customer Service..., Event Planning, Research, Public Relations, Time Management, Troubleshooting, Customer Service, Coaching, Leadership
Education
Monroe Community College 2009 — 2011
Associate's Degree, Business Administration and Management, General
JOSEPH C. WILSON MAGNET HIGH 2001 — 2004
REGENTS DIPLOMA, COMPUTER & SCIENCE
Jim Dulski Jim Dulski's Concentrix Experience February 2014 - Present
Job Business Operations Manager at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM August 1992 - February 2014
IBM Global Process Services Delivery September 2013 - January 2014
IBM Global Process Services Delivery April 2013 - January 2014
IBM Global Process Services Delivery March 2010 - March 2013
IBM Business Transformation Outsourcing January 2007 - December 2008
IBM Business Transformation Outsourcing February 2005 - January 2007
IBM Technology Acquisition and Asset Services July 2000 - January 2005
Chase (First Chicago Bank) February 1990 - July 1992
Continental Bank September 1987 - February 1990
Skills
Program Management, Project Management, Stakeholder Engagement, Team Building, Application Development, Personnel Management, Project Manager..., PMP, IBM Certified Executive..., Offshore Outsourcing, Outsourcing Management, Transformational..., Outsourcing, Software Development, Enterprise Software, Project Delivery, IT Service Management, Business Transformation, Business Analysis, Service Delivery
Education
The University of Chicago Booth School of Business 1993 — 1995
Master of Business Administration (MBA)
Roosevelt University 1983 — 1987
Bachelor of Science (BS), Computing and Information Sciences
Concentrix February 2014 - Present
IBM August 1992 - February 2014
IBM Global Process Services Delivery September 2013 - January 2014
IBM Global Process Services Delivery April 2013 - January 2014
IBM Global Process Services Delivery March 2010 - March 2013
IBM Business Transformation Outsourcing January 2007 - December 2008
IBM Business Transformation Outsourcing February 2005 - January 2007
IBM Technology Acquisition and Asset Services July 2000 - January 2005
Chase (First Chicago Bank) February 1990 - July 1992
Continental Bank September 1987 - February 1990
Skills
Program Management, Project Management, Stakeholder Engagement, Team Building, Application Development, Personnel Management, Project Manager..., PMP, IBM Certified Executive..., Offshore Outsourcing, Outsourcing Management, Transformational..., Outsourcing, Software Development, Enterprise Software, Project Delivery, IT Service Management, Business Transformation, Business Analysis, Service Delivery
Education
The University of Chicago Booth School of Business 1993 — 1995
Master of Business Administration (MBA)
Roosevelt University 1983 — 1987
Bachelor of Science (BS), Computing and Information Sciences
Danieal Lovato Danieal Lovato's Concentrix Experience January 2011 - Present
Job SonicWALL No. America Lead Sales Associate/Philippines Rescue Team Lead/Territory Account Manager
Industry Outsourcing/Offshoring
Experience
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Inside Sales, Hardware Sales, Channel Account..., Network Security, Customer Service, Committed to..., Highly motivated..., Positive Team Player, Detailed Organization, Product Management, Salesforce.com, Sales Process, Lead Generation, Sales, Solution Selling, Team Management, Sales Operations, Direct Sales
Education
Salt Lake Community College 2011 — 2011
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Inside Sales, Hardware Sales, Channel Account..., Network Security, Customer Service, Committed to..., Highly motivated..., Positive Team Player, Detailed Organization, Product Management, Salesforce.com, Sales Process, Lead Generation, Sales, Solution Selling, Team Management, Sales Operations, Direct Sales
Education
Salt Lake Community College 2011 — 2011
Lydia Cabasco Lydia Cabasco's Concentrix Experience October 2011 - August 2012
Job Senior Instructional Designer at Nordstrom
Industry Professional Training & Coaching
Experience
Nordstrom March 2014 - Present
Teleperformance November 2012 - February 2014
Concentrix October 2011 - August 2012
Independent Consultant July 2011 - July 2012
Kabuuan Koaching December 2009 - December 2011
City of Seattle May 2008 - March 2009
inviteCHANGE (formerly Academy for Coach Training) June 2004 - August 2006
Spirit in Action February 2006 - July 2006
King County October 2003 - March 2004
Seattle Chinatown International District Preservation and Development Association February 2000 - June 2000
Skills
Organizational..., Instructional Design, Training Facilitation, Customer Service, Workshop Facilitation, Leadership Development, Training, Program Development, Employee Engagement, Team Building, Call Centers, Management, Nonprofits, Leadership, Coaching, Facilitators, Strategy, Training Module Design, Training Delivery, Group Facilitation, Leadership Coaching, Workshop Leader, Workshop Delivery
Education
inviteChange (formerly Academy for Coach Training) 2005 — 2006
Certified Professional Coach, Coaching
University of Wisconsin-Madison 2003 — 2003
Pilipino Language
The Evergreen State College 2000 — 2003
BA, Multicultural Counseling
Seattle Central College 1995 — 1998
AAS, Commercial Photography
Nordstrom March 2014 - Present
Teleperformance November 2012 - February 2014
Concentrix October 2011 - August 2012
Independent Consultant July 2011 - July 2012
Kabuuan Koaching December 2009 - December 2011
City of Seattle May 2008 - March 2009
inviteCHANGE (formerly Academy for Coach Training) June 2004 - August 2006
Spirit in Action February 2006 - July 2006
King County October 2003 - March 2004
Seattle Chinatown International District Preservation and Development Association February 2000 - June 2000
Skills
Organizational..., Instructional Design, Training Facilitation, Customer Service, Workshop Facilitation, Leadership Development, Training, Program Development, Employee Engagement, Team Building, Call Centers, Management, Nonprofits, Leadership, Coaching, Facilitators, Strategy, Training Module Design, Training Delivery, Group Facilitation, Leadership Coaching, Workshop Leader, Workshop Delivery
Education
inviteChange (formerly Academy for Coach Training) 2005 — 2006
Certified Professional Coach, Coaching
University of Wisconsin-Madison 2003 — 2003
Pilipino Language
The Evergreen State College 2000 — 2003
BA, Multicultural Counseling
Seattle Central College 1995 — 1998
AAS, Commercial Photography
Ivan Stankulov Ivan Stankulov's Concentrix Experience May 2014 - Present
Job IT Specialist at Concentrix
Industry Information Technology and Services
Experience
Concentrix May 2014 - Present
IBM November 2013 - April 2014
Adecco UK April 2011 - October 2013
Skills
Active Directory, Software Installation, Lotus Notes, AS400 system, Microsoft Exchange, Citrix, Service Desk, Help Desk Support, Sla, Windows 7, Windows Server, Software, Windows XP, Servers, IT Outsourcing, English, Cell Biology, System Administration, Technical Support, 1st Line, Molecular Biology, DNA extraction, Incident Management, Office 365, ITIL
Education
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor's degree, Biology/Biological Sciences, General
Concentrix May 2014 - Present
IBM November 2013 - April 2014
Adecco UK April 2011 - October 2013
Skills
Active Directory, Software Installation, Lotus Notes, AS400 system, Microsoft Exchange, Citrix, Service Desk, Help Desk Support, Sla, Windows 7, Windows Server, Software, Windows XP, Servers, IT Outsourcing, English, Cell Biology, System Administration, Technical Support, 1st Line, Molecular Biology, DNA extraction, Incident Management, Office 365, ITIL
Education
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor's degree, Biology/Biological Sciences, General
Chris Hurley Chris Hurley's Concentrix Experience April 2011 - June 2011
Job Manager at Kettle Ridge Farm
Industry Farming
Experience
Kettle Ridge Farm February 2015 - Present
Monro Muffler Brake October 2013 - February 2015
Butler/Till November 2012 - October 2013
Butler/Till February 2012 - November 2012
JFH Innovative LLC May 2011 - August 2012
Custom BrewCrafters September 2011 - February 2012
Catalyst June 2011 - September 2011
Concentrix April 2011 - June 2011
Bizplancompetitions.com May 2009 - March 2011
Skills
Final Cut Pro, SEO, After Effects, SEM, Google Analytics, Google Adwords, Advertising, Web Design, Digital Media, Strategy, Social Media Marketing, WordPress, New Media, Blogging, Marketing, Digital Marketing, Social Media
Education
Saint John Fisher College 2008 — 2012
Bachelor of Science (BS), Management, Marketing
Kettle Ridge Farm February 2015 - Present
Monro Muffler Brake October 2013 - February 2015
Butler/Till November 2012 - October 2013
Butler/Till February 2012 - November 2012
JFH Innovative LLC May 2011 - August 2012
Custom BrewCrafters September 2011 - February 2012
Catalyst June 2011 - September 2011
Concentrix April 2011 - June 2011
Bizplancompetitions.com May 2009 - March 2011
Skills
Final Cut Pro, SEO, After Effects, SEM, Google Analytics, Google Adwords, Advertising, Web Design, Digital Media, Strategy, Social Media Marketing, WordPress, New Media, Blogging, Marketing, Digital Marketing, Social Media
Education
Saint John Fisher College 2008 — 2012
Bachelor of Science (BS), Management, Marketing
Daniel Schulz Daniel Schulz's Concentrix Experience September 2012 - January 2013
Job Cisco Product Manager at Insight
Industry Information Technology and Services
Experience
Insight September 2014 - Present
Insight May 2014 - September 2014
Insight January 2013 - May 2014
Concentrix September 2012 - January 2013
LeaseStation 2009 - October 2012
InteliLease January 2005 - January 2009
Skills
Leasing, Lease Options, lease agreements, lease contracts, leasing equipment, business leasing, Leases, Sales, Sales Management, Outside Sales, Direct Sales, Management, Team Leadership, Training, Recruiting, Business Ethics, New Business Development, Project Management, Sales Process, Business, Business Networking, Heavy Equipment, Solution Selling, Account Management, B2B, Enterprise Software, Program Management, Marketing, Selling, Business Strategy
Education
San Diego State University-California State University 2005 — 2009
BA, Business Economics
Insight September 2014 - Present
Insight May 2014 - September 2014
Insight January 2013 - May 2014
Concentrix September 2012 - January 2013
LeaseStation 2009 - October 2012
InteliLease January 2005 - January 2009
Skills
Leasing, Lease Options, lease agreements, lease contracts, leasing equipment, business leasing, Leases, Sales, Sales Management, Outside Sales, Direct Sales, Management, Team Leadership, Training, Recruiting, Business Ethics, New Business Development, Project Management, Sales Process, Business, Business Networking, Heavy Equipment, Solution Selling, Account Management, B2B, Enterprise Software, Program Management, Marketing, Selling, Business Strategy
Education
San Diego State University-California State University 2005 — 2009
BA, Business Economics
Rick Broadway's Concentrix Experience July 2014 - March 2015
Job Account Manager
Industry Logistics and Supply Chain
Experience
UPS March 2015 - Present
Concentrix July 2014 - March 2015
Concentrix August 2013 - June 2014
Eastwood Middle School August 2012 - June 2013
DICK'S Sporting Goods May 2012 - August 2012
City of Mauldin July 2008 - May 2012
Sterling Insurance, A Windsor Health Group Company October 2007 - July 2008
Skills
Customer Service, Sales, Team Management, Time Management, Public Relations, Program Management, Customer Satisfaction, Budgets, Human Resources, Sales Management, Purchasing, Strategic Planning, Healthcare, Microsoft Office, Training, Leadership, Team Leadership, Team Building, Coaching
Education
North Greenville University 2003 — 2007
Bachelor's degree, Business Management
North Greenville University 2005 — 2007
Associate's degree, Business Administration
UPS March 2015 - Present
Concentrix July 2014 - March 2015
Concentrix August 2013 - June 2014
Eastwood Middle School August 2012 - June 2013
DICK'S Sporting Goods May 2012 - August 2012
City of Mauldin July 2008 - May 2012
Sterling Insurance, A Windsor Health Group Company October 2007 - July 2008
Skills
Customer Service, Sales, Team Management, Time Management, Public Relations, Program Management, Customer Satisfaction, Budgets, Human Resources, Sales Management, Purchasing, Strategic Planning, Healthcare, Microsoft Office, Training, Leadership, Team Leadership, Team Building, Coaching
Education
North Greenville University 2003 — 2007
Bachelor's degree, Business Management
North Greenville University 2005 — 2007
Associate's degree, Business Administration
Heather Cote Heather Cote's Concentrix Experience February 2015 - June 2015
Job iOS Technical Support Agent at Concentrix
Industry Individual & Family Services
Experience
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Eleanor Hodges Eleanor Hodges's Concentrix Experience 2014 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Concentrix 2014 - 2014
Braum's March 2013 - July 2013
Skills
Automotive Service..., Applied Sciences, Automatic..., Elderly Caretaker
Education
Moore Norman Technology Center 2011 — 2013
Passed the State Certified Automatic Transmission/Trans-axle Technician Test, June 2012, Automobile/Automotive Mechanics Technology/Technician
Moore Norman Technology Center 2011 — 2013
Passed the State Certified Drafting Technician Test, May, 2012, Architectural Drafting and Architectural CAD/CADD
Southmoore High School 2009 — 2013
High School
Concentrix 2014 - 2014
Braum's March 2013 - July 2013
Skills
Automotive Service..., Applied Sciences, Automatic..., Elderly Caretaker
Education
Moore Norman Technology Center 2011 — 2013
Passed the State Certified Automatic Transmission/Trans-axle Technician Test, June 2012, Automobile/Automotive Mechanics Technology/Technician
Moore Norman Technology Center 2011 — 2013
Passed the State Certified Drafting Technician Test, May, 2012, Architectural Drafting and Architectural CAD/CADD
Southmoore High School 2009 — 2013
High School
Jordan Webster's Concentrix Experience March 2015 - Present
Job B2B Lead Generation Representative at Concentrix
Industry Telecommunications
Experience
Concentrix March 2015 - Present
Sutherland Global Services May 2014 - March 2015
Rochester Rhinos January 2014 - April 2014
Rochester Americans October 2013 - February 2014
Rochester Knighthawks October 2012 - May 2013
Rochester Red Wings April 2013 - April 2013
Time Warner Cable October 2008 - August 2012
United States Air Force April 2004 - April 2008
Skills
Sales, Sports Management, Ticket Sales, Customer Service, Customer Satisfaction, Event Planning, Game Day Operations, Customer Retention, Promotions, Telecommunications, Teamwork, Social Networking, Windows, Microsoft Word, Microsoft Excel, Military, Apple, Mac OS, Networking, Microsoft Office, Keynote, Internet, Organizing Meetings
Education
SUNY Brockport 2012 — 2014
Bachelors, Sport Management
Monroe Community College 2010 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Concentrix March 2015 - Present
Sutherland Global Services May 2014 - March 2015
Rochester Rhinos January 2014 - April 2014
Rochester Americans October 2013 - February 2014
Rochester Knighthawks October 2012 - May 2013
Rochester Red Wings April 2013 - April 2013
Time Warner Cable October 2008 - August 2012
United States Air Force April 2004 - April 2008
Skills
Sales, Sports Management, Ticket Sales, Customer Service, Customer Satisfaction, Event Planning, Game Day Operations, Customer Retention, Promotions, Telecommunications, Teamwork, Social Networking, Windows, Microsoft Word, Microsoft Excel, Military, Apple, Mac OS, Networking, Microsoft Office, Keynote, Internet, Organizing Meetings
Education
SUNY Brockport 2012 — 2014
Bachelors, Sport Management
Monroe Community College 2010 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Lindsay Bachman's Concentrix Experience September 2014 - May 2015
Job Independent Instructional Designer and Content Developer
Industry E-Learning
Experience
freelance/work for hire May 2015 - Present
Concentrix September 2014 - May 2015
Adapt Courseware September 2013 - September 2014
Bosch Security Systems March 2013 - September 2013
Logical Operations April 2012 - March 2013
Element K Press September 2011 - April 2012
Rochester City School District March 2009 - September 2011
Element K November 2005 - March 2009
Skills
Instructional Design, Communication Skills, Writing, Technical Writing, Editorial, Written & Verbal..., Storyboarding, Quality Assurance, Content Development, E-Learning
Education
State University of New York College at Brockport 2004 — 2007
Master of Arts (M.A.), American Literature (United States)
Nazareth College of Rochester 1999 — 2003
Bachelor of Arts (B.A.), English Secondary Education and English Literature
freelance/work for hire May 2015 - Present
Concentrix September 2014 - May 2015
Adapt Courseware September 2013 - September 2014
Bosch Security Systems March 2013 - September 2013
Logical Operations April 2012 - March 2013
Element K Press September 2011 - April 2012
Rochester City School District March 2009 - September 2011
Element K November 2005 - March 2009
Skills
Instructional Design, Communication Skills, Writing, Technical Writing, Editorial, Written & Verbal..., Storyboarding, Quality Assurance, Content Development, E-Learning
Education
State University of New York College at Brockport 2004 — 2007
Master of Arts (M.A.), American Literature (United States)
Nazareth College of Rochester 1999 — 2003
Bachelor of Arts (B.A.), English Secondary Education and English Literature
Kimberly Brightman Kimberly Brightman's Concentrix Experience August 2012 - Present
Job Sales/ Telemarketing Rep at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix August 2012 - Present
Convergys September 2010 - August 2012
King Schools September 2002 - September 2009
Skills
Listening Skills, Problem Solving, Issues Resolution, Customer Satisfaction, Conflict Resolution, Sales
Education
Cuyamaca Community College 2009 — 2010
Salt Lake Community College 1999 — 2001
Concentrix August 2012 - Present
Convergys September 2010 - August 2012
King Schools September 2002 - September 2009
Skills
Listening Skills, Problem Solving, Issues Resolution, Customer Satisfaction, Conflict Resolution, Sales
Education
Cuyamaca Community College 2009 — 2010
Salt Lake Community College 1999 — 2001
Tiffany Eady Tiffany Eady's Concentrix Experience April 2011 - February 2012
Job Customer Service at AT&T
Industry Telecommunications
Experience
5LINX Enterprises Inc. April 2014 - Present
Concentrix April 2011 - February 2012
Excellus BCBS June 2010 - April 2011
Skills
Telecommunications, VoIP, Wireless, Call Centers, Managed Services, MPLS, Troubleshooting, Cisco Technologies, Unified Communications, Telephony, Vendor Management, Ethernet, Switches, Mobile Devices, TCP/IP, Data Center, WAN, Customer Experience
Education
Monroe Community College 2001 — 2001
GED, GED
Benjamin Franklin High 1999 — 2001
5LINX Enterprises Inc. April 2014 - Present
Concentrix April 2011 - February 2012
Excellus BCBS June 2010 - April 2011
Skills
Telecommunications, VoIP, Wireless, Call Centers, Managed Services, MPLS, Troubleshooting, Cisco Technologies, Unified Communications, Telephony, Vendor Management, Ethernet, Switches, Mobile Devices, TCP/IP, Data Center, WAN, Customer Experience
Education
Monroe Community College 2001 — 2001
GED, GED
Benjamin Franklin High 1999 — 2001
Frank Piazza Frank Piazza's Concentrix Experience August 1992 - September 1998
Job Director, Support and Professional Services at Pharos Systems International
Industry Outsourcing/Offshoring
Experience
Pharos Systems International July 2011 - Present
Pitney Bowes Management Services January 2004 - July 2011
Pitney Bowes Management Services September 1998 - December 2003
Concentrix August 1992 - September 1998
Skills
Outsourcing, BPO, Project Delivery, Vendor Management, Strategy, Management, Leadership, Six Sigma, Project Management, Enterprise Software, Analysis, Account Management, Procurement, Project Planning, Forecasting, Call Centers, Customer Satisfaction, Budgets, Strategic Sourcing, Process Improvement, Business Process..., Sales, Document Management, Solution Selling, Business Transformation
Education
Rochester Institute of Technology 1999 — 2001
M.B.A., Business
Project Management Institute 2001 — 2006
PMP, Project Management Professional, Project Management
State University of New York College at Brockport 1988 — 1992
B.S., Business, Economics
Bruce Peters Leadership Class 2011 — 2011
Leadership Workshop, Organizational Leadership
Pharos Systems International July 2011 - Present
Pitney Bowes Management Services January 2004 - July 2011
Pitney Bowes Management Services September 1998 - December 2003
Concentrix August 1992 - September 1998
Skills
Outsourcing, BPO, Project Delivery, Vendor Management, Strategy, Management, Leadership, Six Sigma, Project Management, Enterprise Software, Analysis, Account Management, Procurement, Project Planning, Forecasting, Call Centers, Customer Satisfaction, Budgets, Strategic Sourcing, Process Improvement, Business Process..., Sales, Document Management, Solution Selling, Business Transformation
Education
Rochester Institute of Technology 1999 — 2001
M.B.A., Business
Project Management Institute 2001 — 2006
PMP, Project Management Professional, Project Management
State University of New York College at Brockport 1988 — 1992
B.S., Business, Economics
Bruce Peters Leadership Class 2011 — 2011
Leadership Workshop, Organizational Leadership
Kyle Bogan Kyle Bogan's Concentrix Experience March 2011 - August 2013
Job Windstream Communications
Industry Information Technology and Services
Experience
Windstream Communications October 2013 - Present
KKB Technologies February 2010 - Present
Concentrix March 2011 - August 2013
Rockholt & Company LLC January 2009 - October 2012
Skills
CCNA, Routing, Switches, Cisco Technologies, VPN, Cisco VoIP, VoIP, Cisco Call Manager, Cisco IOS, Cisco Routers, Wireless Networking, Routers, EIGRP, Network Engineering, LAN-WAN, DHCP, VLAN, Troubleshooting, Network Security, Firewalls, OSPF, Network Administration, Networking, Unified Communications, Telephony, Cisco Security, Cisco Wireless, LAN Switching, TCP/IP, SIP, IPSec, WAN, Network Design, Computer Hardware, DNS, RIP, VMware, BGP, Frame Relay, Wireless, Subnetting, Servers, Technical Support, QoS
Education
University of South Carolina Upstate 2012 — 2017
Bachelor's degree, Computer Systems Networking and Telecommunications, Junior
Spartanburg Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications, 3.5
Windstream Communications October 2013 - Present
KKB Technologies February 2010 - Present
Concentrix March 2011 - August 2013
Rockholt & Company LLC January 2009 - October 2012
Skills
CCNA, Routing, Switches, Cisco Technologies, VPN, Cisco VoIP, VoIP, Cisco Call Manager, Cisco IOS, Cisco Routers, Wireless Networking, Routers, EIGRP, Network Engineering, LAN-WAN, DHCP, VLAN, Troubleshooting, Network Security, Firewalls, OSPF, Network Administration, Networking, Unified Communications, Telephony, Cisco Security, Cisco Wireless, LAN Switching, TCP/IP, SIP, IPSec, WAN, Network Design, Computer Hardware, DNS, RIP, VMware, BGP, Frame Relay, Wireless, Subnetting, Servers, Technical Support, QoS
Education
University of South Carolina Upstate 2012 — 2017
Bachelor's degree, Computer Systems Networking and Telecommunications, Junior
Spartanburg Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications, 3.5
Reggie Keim Reggie Keim's Concentrix Experience March 2014 - Present
Job Concentrix
Industry Information Technology and Services
Experience
Concentrix March 2014 - Present
IBM August 2005 - March 2014
ConocoPhillips October 2002 - August 2005
Skills
Software Documentation, Customer Service, System Administration, Help Desk Support, SAP, ITIL, Accounts Payable, Time Management, Data Entry, Databases
Education
Northwestern Oklahoma State University 1997 — 2001
Bachelor's degree, Computer Science and Minor in Business Administrator
Concentrix March 2014 - Present
IBM August 2005 - March 2014
ConocoPhillips October 2002 - August 2005
Skills
Software Documentation, Customer Service, System Administration, Help Desk Support, SAP, ITIL, Accounts Payable, Time Management, Data Entry, Databases
Education
Northwestern Oklahoma State University 1997 — 2001
Bachelor's degree, Computer Science and Minor in Business Administrator
Jim A Lux Jim A Lux's Concentrix Experience April 2010 - December 2011
Job Specialist in IT sales to Fortune 500 companies, Federal & State agencies & minority/women owned businesses
Industry Information Technology and Services
Experience
Sutherland Global Services June 2013 - Present
Layer 3 Technologies May 2012 - January 2013
Concentrix April 2010 - December 2011
School World, Inc. November 2006 - February 2008
Global Business Services, LLC October 2004 - 2006
Skills
Consulting, Developing client..., developing strategic..., warm & cold calling, Collaboration Solutions, assessing needs, ability to work in a..., ability to work remotely, Bargaining, Negotiating Fees, Telephone Skills, excellent verbal..., defining objectives, Sales Prospecting, Prospecting New Clients, Prospecting New Accounts, working without..., Identifying Client Needs, Identifying Sales..., proposing solutions to..., Salesforce.com...
Education
Aquinas High School Rochester NY
Monroe Community College
Sutherland Global Services June 2013 - Present
Layer 3 Technologies May 2012 - January 2013
Concentrix April 2010 - December 2011
School World, Inc. November 2006 - February 2008
Global Business Services, LLC October 2004 - 2006
Skills
Consulting, Developing client..., developing strategic..., warm & cold calling, Collaboration Solutions, assessing needs, ability to work in a..., ability to work remotely, Bargaining, Negotiating Fees, Telephone Skills, excellent verbal..., defining objectives, Sales Prospecting, Prospecting New Clients, Prospecting New Accounts, working without..., Identifying Client Needs, Identifying Sales..., proposing solutions to..., Salesforce.com...
Education
Aquinas High School Rochester NY
Monroe Community College
Traci Sullian Traci Sullian's Concentrix Experience August 2015 - Present
Job Technical Customer Service Representative at Concentrix
Industry Telecommunications
Experience
Concentrix August 2015 - Present
Creative Tours by Pat June 2013 - August 2015
National Electronics Warranty July 2010 - March 2013
Cox Communications June 2006 - July 2010
Florida West Properties Inc dba Sonny's Real Pit Bar-B-Que 2002 - 2005
Skills
Call Centers, Telecommunications, Customer Experience, Customer Retention, Broadband, Customer Satisfaction, VoIP, Wireless, Telephony, Account Management, Team Leadership, Customer Service, Team Management, Store Operations, Operations Management, Inventory Management, Inventory Control, Project Delivery, Direct Sales, Call Center, Managed Services, Strategic Planning, Change Management, Salesforce.com, Oracle Applications, Optix.com, Microsoft Office, B2B, Sales Operations, Management, Solution Selling, Team Building, Sales Process, Training, Leadership, Selling, Sales
Education
Notre Dame de Namur University 1984 — 1986
Pre-Medicine/Pre-Medical Studies
San Francisco State University
Pre-Medicine/Pre-Medical Studies, Court Reporting
Troy State University
Business Administration and Management, General
Concentrix August 2015 - Present
Creative Tours by Pat June 2013 - August 2015
National Electronics Warranty July 2010 - March 2013
Cox Communications June 2006 - July 2010
Florida West Properties Inc dba Sonny's Real Pit Bar-B-Que 2002 - 2005
Skills
Call Centers, Telecommunications, Customer Experience, Customer Retention, Broadband, Customer Satisfaction, VoIP, Wireless, Telephony, Account Management, Team Leadership, Customer Service, Team Management, Store Operations, Operations Management, Inventory Management, Inventory Control, Project Delivery, Direct Sales, Call Center, Managed Services, Strategic Planning, Change Management, Salesforce.com, Oracle Applications, Optix.com, Microsoft Office, B2B, Sales Operations, Management, Solution Selling, Team Building, Sales Process, Training, Leadership, Selling, Sales
Education
Notre Dame de Namur University 1984 — 1986
Pre-Medicine/Pre-Medical Studies
San Francisco State University
Pre-Medicine/Pre-Medical Studies, Court Reporting
Troy State University
Business Administration and Management, General
Lacarlos Love Lacarlos Love's Concentrix Experience June 2015 - Present
Job Technical Support Agent at Concentrix
Industry Consumer Services
Experience
Concentrix June 2015 - Present
Hampton February 2015 - June 2015
Holiday Inn Express April 2010 - February 2015
American Express October 2005 - December 2009
Taco Bell March 2005 - October 2005
GC Services March 2003 - March 2005
Skills
Customer Experience, Hospitality Management, Customer Service, Collections, Concierge Services, Accounts Receivable
Education
Strayer University 2013 — 2015
Bachelor's degree, Information Technology
Southern Arkansas University 2001 — 2003
Psychology, 3.25
Hamburg High School 1998 — 2001
Diploma
Concentrix June 2015 - Present
Hampton February 2015 - June 2015
Holiday Inn Express April 2010 - February 2015
American Express October 2005 - December 2009
Taco Bell March 2005 - October 2005
GC Services March 2003 - March 2005
Skills
Customer Experience, Hospitality Management, Customer Service, Collections, Concierge Services, Accounts Receivable
Education
Strayer University 2013 — 2015
Bachelor's degree, Information Technology
Southern Arkansas University 2001 — 2003
Psychology, 3.25
Hamburg High School 1998 — 2001
Diploma
Maria Gray Maria Gray's Concentrix Experience November 2014 - Present
Job Work at Home Recruiter Concentrix
Industry Human Resources
Experience
Concentrix November 2014 - Present
Satcom Direct September 2014 - November 2014
Satcom Direct April 2014 - September 2014
Asurion 2005 - March 2014
Sears, Roebuck and Co. 2004 - 2005
Skills
Human Resources, Onboarding, Applicant Tracking..., Talent Acquisition, Taleo, HRIS, Talent Management, Workforce Planning, Employee Relations, Recruiting, Screening Resumes, Sourcing, Interviews, Employee Engagement, Internet Recruiting, New Hire Orientations, Temporary Placement, Screening, Job Fairs, Hiring, Background Checks, Behavioral Interviewing, Recruitment Advertising, Full-life Cycle..., Operations Management
Education
Park University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Concentrix November 2014 - Present
Satcom Direct September 2014 - November 2014
Satcom Direct April 2014 - September 2014
Asurion 2005 - March 2014
Sears, Roebuck and Co. 2004 - 2005
Skills
Human Resources, Onboarding, Applicant Tracking..., Talent Acquisition, Taleo, HRIS, Talent Management, Workforce Planning, Employee Relations, Recruiting, Screening Resumes, Sourcing, Interviews, Employee Engagement, Internet Recruiting, New Hire Orientations, Temporary Placement, Screening, Job Fairs, Hiring, Background Checks, Behavioral Interviewing, Recruitment Advertising, Full-life Cycle..., Operations Management
Education
Park University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Cade Booth Cade Booth's Concentrix Experience April 2010 - November 2011
Job Manager, Corporate Sales Development at Workday
Industry Computer Software
Experience
Workday July 2015 - Present
Workday November 2012 - June 2015
ADP AdvancedMD November 2011 - November 2012
Concentrix April 2010 - November 2011
Comex Group September 2007 - April 2010
Skills
Sales Management, Sales, Account Management, Sales Operations, SaaS, Solution Selling, Lead Generation, Salesforce.com, Customer Service, Management, Business Development, Sales Process, Cold Calling, Leadership, Direct Sales, CRM, Selling, ERP, Cloud Computing, Enterprise Software
Education
Southern Utah University 2003 — 2007
Bachelor of Science, Business Marketing
Workday July 2015 - Present
Workday November 2012 - June 2015
ADP AdvancedMD November 2011 - November 2012
Concentrix April 2010 - November 2011
Comex Group September 2007 - April 2010
Skills
Sales Management, Sales, Account Management, Sales Operations, SaaS, Solution Selling, Lead Generation, Salesforce.com, Customer Service, Management, Business Development, Sales Process, Cold Calling, Leadership, Direct Sales, CRM, Selling, ERP, Cloud Computing, Enterprise Software
Education
Southern Utah University 2003 — 2007
Bachelor of Science, Business Marketing
Ivelina Pesheva Ivelina Pesheva's Concentrix Experience April 2014 - Present
Job Technical Team Lead at Concentrix
Industry Information Technology and Services
Experience
Concentrix April 2014 - Present
Concentrix April 2014 - Present
IBM Global Delivery Center November 2012 - Present
Hewlett-Packard October 2010 - October 2012
IBM Global Delivery Center November 2009 - October 2010
CallPoint New Europe June 2006 - May 2009
Skills
Call Center, Avaya, Customer Satisfaction, Customer Experience, CRM, Telemarketing, Training, Team Leadership, Call Centers, Technical Support, Service Delivery, Outsourcing, Customer Support, IT Service Management, Workforce Management, Teamwork, Customer Service, Team Management
Education
University of National and World Economy 2010 — 2012
Master, Business Administration
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor, Germanistik
Concentrix April 2014 - Present
Concentrix April 2014 - Present
IBM Global Delivery Center November 2012 - Present
Hewlett-Packard October 2010 - October 2012
IBM Global Delivery Center November 2009 - October 2010
CallPoint New Europe June 2006 - May 2009
Skills
Call Center, Avaya, Customer Satisfaction, Customer Experience, CRM, Telemarketing, Training, Team Leadership, Call Centers, Technical Support, Service Delivery, Outsourcing, Customer Support, IT Service Management, Workforce Management, Teamwork, Customer Service, Team Management
Education
University of National and World Economy 2010 — 2012
Master, Business Administration
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor, Germanistik
Stephen Pride Stephen Pride's Concentrix Experience March 2012 - August 2012
Job Sr. Consultant at Sutherland Global Services
Industry Consumer Services
Experience
Sutherland Global Services January 2014 - Present
Sutherland Global Services March 2013 - January 2014
Sutherland Global Services September 2013 - December 2013
Concentrix March 2012 - August 2012
Concentrix April 2012 - May 2012
Concentrix September 2011 - December 2011
St. John Fisher College May 2011 - August 2011
Vector Marketing December 2007 - January 2008
Skills
Public Speaking, Market Research, Salesforce.com, Strategic Planning, Social Networking, Business Development, Staff Development, Creative Writing, Social Media Marketing, Customer Experience, Recruiting, Teamwork, People Skills, Management, Time Management, Training, Leadership, Social Media, Sales, Customer Satisfaction, CRM, Marketing, Customer Service
Education
Bittner School of Business 2008 — 2012
Bachelor of Science, Business Management; Marketing
RELATEDST. JOHN FISHER COLLEGE 2008 — 2012
Bachelor's degree of science, Marketing
ST. JOHN FISHER COLLEGE 2008 — 2012
Bachelor's degree, Marketing/Marketing Management, General
St. John Fisher College 2008 — 2011
Bachelors, Business/Marketing
Bittner School of Business
Bachelor of Science, Business Management; Marketing
Sutherland Global Services January 2014 - Present
Sutherland Global Services March 2013 - January 2014
Sutherland Global Services September 2013 - December 2013
Concentrix March 2012 - August 2012
Concentrix April 2012 - May 2012
Concentrix September 2011 - December 2011
St. John Fisher College May 2011 - August 2011
Vector Marketing December 2007 - January 2008
Skills
Public Speaking, Market Research, Salesforce.com, Strategic Planning, Social Networking, Business Development, Staff Development, Creative Writing, Social Media Marketing, Customer Experience, Recruiting, Teamwork, People Skills, Management, Time Management, Training, Leadership, Social Media, Sales, Customer Satisfaction, CRM, Marketing, Customer Service
Education
Bittner School of Business 2008 — 2012
Bachelor of Science, Business Management; Marketing
RELATEDST. JOHN FISHER COLLEGE 2008 — 2012
Bachelor's degree of science, Marketing
ST. JOHN FISHER COLLEGE 2008 — 2012
Bachelor's degree, Marketing/Marketing Management, General
St. John Fisher College 2008 — 2011
Bachelors, Business/Marketing
Bittner School of Business
Bachelor of Science, Business Management; Marketing
Carolann Wilson Carolann Wilson's Concentrix Experience February 2014 - Present
Job Executive Assistant at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM July 2000 - February 2014
Color Data East- Schwak Company April 1988 - July 2000
Stouffer Food Services June 1982 - November 1984
Bedford Barn June 1977 - July 1983
Skills
Management, Customer Service, Payroll, Sales, Invoicing, Accounts Receivable, Administration, Accounts Payable, Project Management, Negotiation, Office 365, Outlook,..., Enterprise Software, Process Improvement, Outsourcing, IT Strategy, Strategy, Human Resources, Social Media, Lotus Notes, Training, System Administration, Microsoft Excel, Vendor Relationship..., Microsoft Office, Business Analysis, Volunteer Management, Program Management, Consulting, Leadership
Education
State University of New York at New Paltz 1973 — 1977
Bachelorâs Degree, Psychology/N-3 Education, N-3
Rockland Community College 1970 — 1973
Associateâs Degree, Human Services, General, AAS
Concentrix February 2014 - Present
IBM July 2000 - February 2014
Color Data East- Schwak Company April 1988 - July 2000
Stouffer Food Services June 1982 - November 1984
Bedford Barn June 1977 - July 1983
Skills
Management, Customer Service, Payroll, Sales, Invoicing, Accounts Receivable, Administration, Accounts Payable, Project Management, Negotiation, Office 365, Outlook,..., Enterprise Software, Process Improvement, Outsourcing, IT Strategy, Strategy, Human Resources, Social Media, Lotus Notes, Training, System Administration, Microsoft Excel, Vendor Relationship..., Microsoft Office, Business Analysis, Volunteer Management, Program Management, Consulting, Leadership
Education
State University of New York at New Paltz 1973 — 1977
Bachelorâs Degree, Psychology/N-3 Education, N-3
Rockland Community College 1970 — 1973
Associateâs Degree, Human Services, General, AAS
Nick Severino's Concentrix Experience May 2005 - January 2008
Job Manager of Information Technology at Baldwin Richardson Foods
Industry Food Production
Experience
Baldwin Richardson Foods November 2013 - Present
SIGMA Marketing Insights November 2009 - August 2013
Excellus BCBS February 2008 - November 2009
Concentrix May 2005 - January 2008
Concentrix November 1998 - April 2005
Concentrix June 1995 - September 1998
RERO Distribution January 1995 - June 1995
Artistic Greetings Inc November 1992 - November 1994
Automated Business Computers September 1990 - October 1992
Chapin International December 1986 - August 1990
Skills
PMP, ITIL Certified, Vendor Management, SDLC, Business Intelligence, Data Warehousing, Business Analysis, CRM, Integration, Microsoft SQL Server, Analytics, Software Project..., Program Management, IT Strategy, SQL, Project Management, Management, Team Leadership, Cloud Computing, Visio, Information Technology, Software Development, Requirements Analysis, Databases, Data Modeling, IT Management, Agile Methodologies, Business Process, SaaS, Requirements Gathering, Data Center, SSRS, Process Improvement, Cross-functional Team..., Project Portfolio..., SSIS, Database Design, Communication, Oracle, Enterprise Architecture, Software Documentation, Database Marketing, IT Operations, Crystal Reports, Disaster Recovery, ASP, ETL, Database Administration, Unix, Visual Basic
Education
Rochester Institute of Technology
BS
Baldwin Richardson Foods November 2013 - Present
SIGMA Marketing Insights November 2009 - August 2013
Excellus BCBS February 2008 - November 2009
Concentrix May 2005 - January 2008
Concentrix November 1998 - April 2005
Concentrix June 1995 - September 1998
RERO Distribution January 1995 - June 1995
Artistic Greetings Inc November 1992 - November 1994
Automated Business Computers September 1990 - October 1992
Chapin International December 1986 - August 1990
Skills
PMP, ITIL Certified, Vendor Management, SDLC, Business Intelligence, Data Warehousing, Business Analysis, CRM, Integration, Microsoft SQL Server, Analytics, Software Project..., Program Management, IT Strategy, SQL, Project Management, Management, Team Leadership, Cloud Computing, Visio, Information Technology, Software Development, Requirements Analysis, Databases, Data Modeling, IT Management, Agile Methodologies, Business Process, SaaS, Requirements Gathering, Data Center, SSRS, Process Improvement, Cross-functional Team..., Project Portfolio..., SSIS, Database Design, Communication, Oracle, Enterprise Architecture, Software Documentation, Database Marketing, IT Operations, Crystal Reports, Disaster Recovery, ASP, ETL, Database Administration, Unix, Visual Basic
Education
Rochester Institute of Technology
BS
Shannan Hughes's Concentrix Experience April 2013 - Present
Job North America Delivery Financial Analyst at Concentrix
Industry Financial Services
Experience
Concentrix April 2013 - Present
General Mills Federal Credit Union at General Mills November 2011 - April 2013
General Mills Federal Credit Union at General Mills October 2010 - November 2011
Wells Fargo Financial 2007 - 2010
Target May 2003 - May 2007
Skills
Credit, Credit Analysis, Loans, Finance, Banking, Leadership, Mortgage Lending, Consumer Lending, Loan Origination, Financial Analysis, Underwriting, Retail Banking, Insurance, Strategic Financial...
Education
St. Cloud State University 2002 — 2006
BS, Finance
Concentrix April 2013 - Present
General Mills Federal Credit Union at General Mills November 2011 - April 2013
General Mills Federal Credit Union at General Mills October 2010 - November 2011
Wells Fargo Financial 2007 - 2010
Target May 2003 - May 2007
Skills
Credit, Credit Analysis, Loans, Finance, Banking, Leadership, Mortgage Lending, Consumer Lending, Loan Origination, Financial Analysis, Underwriting, Retail Banking, Insurance, Strategic Financial...
Education
St. Cloud State University 2002 — 2006
BS, Finance
Jim Marnell Jim Marnell's Concentrix Experience 2011 - Present
Job DBA / Systems Analyst
Industry Information Services
Experience
Concentrix 2011 - Present
Concentrix 2006 - 2010
Concentrix 1998 - 2006
Astra Arcus USA 1996 - 1998
Fisons Corporation 1983 - 1996
Skills
Database Administration, Business Impact Analysis, Client Management and..., Strategic Planning, Backup/Recovery..., Problem Resolution and..., SQL Development, Management, CRM, SQL, Troubleshooting, Oracle, Data Analysis, Project Management, Microsoft SQL Server, Lead Generation, Database Marketing, Databases, Unix, Salesforce.com, Analytics, Windows Server, Servers, Program Management, Business Intelligence, Business Analysis, Leadership, Visio, Business Process, SDLC, Security, IT Strategy
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1993 — 1996
MS, Information Systems Management
Rochester Institute of Technology 1979 — 1983
BS, Applied Software Science
Concentrix 2011 - Present
Concentrix 2006 - 2010
Concentrix 1998 - 2006
Astra Arcus USA 1996 - 1998
Fisons Corporation 1983 - 1996
Skills
Database Administration, Business Impact Analysis, Client Management and..., Strategic Planning, Backup/Recovery..., Problem Resolution and..., SQL Development, Management, CRM, SQL, Troubleshooting, Oracle, Data Analysis, Project Management, Microsoft SQL Server, Lead Generation, Database Marketing, Databases, Unix, Salesforce.com, Analytics, Windows Server, Servers, Program Management, Business Intelligence, Business Analysis, Leadership, Visio, Business Process, SDLC, Security, IT Strategy
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1993 — 1996
MS, Information Systems Management
Rochester Institute of Technology 1979 — 1983
BS, Applied Software Science
Danielle DiPaola's Concentrix Experience November 2013 - April 2014
Job Human Resources Representative at Concentrix
Industry Staffing and Recruiting
Experience
CHC Helicopter (pinstripe) October 2013 - Present
Concentrix November 2013 - April 2014
RJ Reynolds July 2013 - October 2013
Merrill Lynch (pinstripe) June 2012 - July 2013
Adecco August 2011 - June 2012
PAETEC January 2011 - August 2011
PAETEC COMMUNICATIONS February 2010 - January 2011
PAETEC COMMUNICATIONS October 2008 - January 2010
PAETEC COMMUNICATIONS April 2008 - October 2008
DEMOCRAT AND CHRONICLE September 2007 - April 2008
Skills
Applicant Tracking..., Technical Recruiting, Contract Recruitment, Talent Acquisition, Onboarding, Recruiting, Resume Writing, Cold Calling, Sourcing, Talent Management, Employee Relations, Account Management, ProComm, AS400, Oracle, Access, PowerPoint, Microsoft Excel, Microsoft Word, SmartSearch, Human Resources
Education
Nazareth College of Rochester 2008 — 2011
Currently Enrolled, Human Resources Management M.S.
St. John Fisher College 2004 — 2008
Bachelor of Science, Business/ Human Resources
CHC Helicopter (pinstripe) October 2013 - Present
Concentrix November 2013 - April 2014
RJ Reynolds July 2013 - October 2013
Merrill Lynch (pinstripe) June 2012 - July 2013
Adecco August 2011 - June 2012
PAETEC January 2011 - August 2011
PAETEC COMMUNICATIONS February 2010 - January 2011
PAETEC COMMUNICATIONS October 2008 - January 2010
PAETEC COMMUNICATIONS April 2008 - October 2008
DEMOCRAT AND CHRONICLE September 2007 - April 2008
Skills
Applicant Tracking..., Technical Recruiting, Contract Recruitment, Talent Acquisition, Onboarding, Recruiting, Resume Writing, Cold Calling, Sourcing, Talent Management, Employee Relations, Account Management, ProComm, AS400, Oracle, Access, PowerPoint, Microsoft Excel, Microsoft Word, SmartSearch, Human Resources
Education
Nazareth College of Rochester 2008 — 2011
Currently Enrolled, Human Resources Management M.S.
St. John Fisher College 2004 — 2008
Bachelor of Science, Business/ Human Resources
Wayne Clingingsmith Wayne Clingingsmith's Concentrix Experience November 2011 - September 2012
Job Project/Product Management
Industry Computer Software
Experience
Concentrix November 2011 - September 2012
Movaris (aquired by Trintech 2008) October 2001 - November 2011
Mitsubishi Electronics 1996 - January 2001
Telleo 1998 - 2001
Fujitsu Microsystems 1988 - 1995
Skills
Software Development, Product Management, XML, Java, Perl, Unix, JavaScript, AJAX, SQL, Web Applications, Objective-C, GWT, Velocity, Mac, Windows, Web Development, Enterprise Software, Spring, Hibernate, HTML, CSS, jQuery, Microsoft SQL Server, Databases, SDLC, Business Intelligence, Subversion, PHP, SaaS, Management, Integration
Education
San Jose State University
Bachelor's degree, Computer Science
West Valley College
Associate of Arts and Sciences (AAS), Computer Engineering
Concentrix November 2011 - September 2012
Movaris (aquired by Trintech 2008) October 2001 - November 2011
Mitsubishi Electronics 1996 - January 2001
Telleo 1998 - 2001
Fujitsu Microsystems 1988 - 1995
Skills
Software Development, Product Management, XML, Java, Perl, Unix, JavaScript, AJAX, SQL, Web Applications, Objective-C, GWT, Velocity, Mac, Windows, Web Development, Enterprise Software, Spring, Hibernate, HTML, CSS, jQuery, Microsoft SQL Server, Databases, SDLC, Business Intelligence, Subversion, PHP, SaaS, Management, Integration
Education
San Jose State University
Bachelor's degree, Computer Science
West Valley College
Associate of Arts and Sciences (AAS), Computer Engineering
Joe Diserio Joe Diserio's Concentrix Experience October 2010 - January 2012
Job Sr. Embedded QA Engineer at Fitbit
Industry Consumer Electronics
Experience
Fitbit December 2013 - Present
Eye-Fi January 2013 - December 2013
Eye-Fi January 2012 - January 2013
Concentrix October 2010 - January 2012
Washington Redskins September 2011 - December 2011
Skills
Troubleshooting, Help Desk Support, HTML, TCP/IP, PHP, OS X, Linux, Quality Assurance, Test Automation, Custom Tool Development, Firmware, Phantom, Casper, Networking, DHCP, Customer Service, MySQL
Education
Mount St. Mary's College 2004 — 2008
Bachelor's degree, Management Information Systems, General
Fitbit December 2013 - Present
Eye-Fi January 2013 - December 2013
Eye-Fi January 2012 - January 2013
Concentrix October 2010 - January 2012
Washington Redskins September 2011 - December 2011
Skills
Troubleshooting, Help Desk Support, HTML, TCP/IP, PHP, OS X, Linux, Quality Assurance, Test Automation, Custom Tool Development, Firmware, Phantom, Casper, Networking, DHCP, Customer Service, MySQL
Education
Mount St. Mary's College 2004 — 2008
Bachelor's degree, Management Information Systems, General
Ken Sturgeon Ken Sturgeon's Concentrix Experience January 2014 - Present
Job Sr. IT Specialist at Concentrix
Industry Information Technology and Services
Experience
Concentrix January 2014 - Present
IBM / Genelco Software Solutions January 2005 - January 2014
Genelco Software Solutions 2001 - 2005
Navisys, Inc. 1999 - 2001
Boeing 1996 - 1999
Boeing 1983 - 1996
A. B. Chance Company 1980 - 1983
Skills
Microsoft SQL Server, SQL, DB2, Java, ASP, Visual Basic, ASP.NET, .NET, DB2i, Oracle 11g, Eclipse, RazorSQL, DbVisualizer, IBM Data Studio, Oracle SQL Developer, MySQL, Regular Expressions, Android Development, Photoshop, WordPress, Spring, Hibernate, Ant, Groovy, Tomcat, Websphere Express, PHP, WAMP, phpMyAdmin, VBA, Microsoft Office, Visio, Technical Writing, Microsoft Publisher, Databases, Web Applications, JavaScript, T-SQL, Database Design, Data Modeling, Spring Framework, Git
Education
Udemy.com
Miscellaneous Studies
Tarkio College, St. Louis Extension 1988 — 1990
Bachelor of Science (BS), Management, 4.0 GPA
Linn State Technical College 1978 — 1980
Associate Degree, Drafting and Design Technology/Technician, General, 3.6 GPA
Concentrix January 2014 - Present
IBM / Genelco Software Solutions January 2005 - January 2014
Genelco Software Solutions 2001 - 2005
Navisys, Inc. 1999 - 2001
Boeing 1996 - 1999
Boeing 1983 - 1996
A. B. Chance Company 1980 - 1983
Skills
Microsoft SQL Server, SQL, DB2, Java, ASP, Visual Basic, ASP.NET, .NET, DB2i, Oracle 11g, Eclipse, RazorSQL, DbVisualizer, IBM Data Studio, Oracle SQL Developer, MySQL, Regular Expressions, Android Development, Photoshop, WordPress, Spring, Hibernate, Ant, Groovy, Tomcat, Websphere Express, PHP, WAMP, phpMyAdmin, VBA, Microsoft Office, Visio, Technical Writing, Microsoft Publisher, Databases, Web Applications, JavaScript, T-SQL, Database Design, Data Modeling, Spring Framework, Git
Education
Udemy.com
Miscellaneous Studies
Tarkio College, St. Louis Extension 1988 — 1990
Bachelor of Science (BS), Management, 4.0 GPA
Linn State Technical College 1978 — 1980
Associate Degree, Drafting and Design Technology/Technician, General, 3.6 GPA
Jay MacIntosh's Concentrix Experience July 2010 - August 2012
Job Business Development Consultant at Cisco Systems
Industry Internet
Experience
Cisco Systems August 2012 - Present
Concentrix July 2010 - August 2012
Powered October 2008 - February 2010
Vox LLC July 2007 - September 2008
AchieveGlobal October 2002 - June 2007
Promptu December 1997 - September 2002
Apple 1987 - 1996
Skills
Leadership, Team Building, Strategy, SaaS, Product Marketing, Start-ups, Product Management, Business Development, Enterprise Software, Cross-functional Team..., Executive Management, Solution Selling, Sales Process, Mobile Devices, CRM, Program Management, Business Intelligence, Strategic Partnerships, Sales Operations, Channel Partners, B2B, Entrepreneurship, Marketing, Sales, Selling, Networking, Go-to-market Strategy, Cloud Computing, Lead Generation, Salesforce.com, Professional Services, Direct Sales, Sales Enablement, Business Alliances, Demand Generation, Consulting
Education
Santa Clara University 1984 — 1986
BS
University of California, San Diego 1981 — 1984
BS
Saint Francis High School 1977 — 1981
St. Joseph's of Cupertino 1968 — 1977
Cisco Systems August 2012 - Present
Concentrix July 2010 - August 2012
Powered October 2008 - February 2010
Vox LLC July 2007 - September 2008
AchieveGlobal October 2002 - June 2007
Promptu December 1997 - September 2002
Apple 1987 - 1996
Skills
Leadership, Team Building, Strategy, SaaS, Product Marketing, Start-ups, Product Management, Business Development, Enterprise Software, Cross-functional Team..., Executive Management, Solution Selling, Sales Process, Mobile Devices, CRM, Program Management, Business Intelligence, Strategic Partnerships, Sales Operations, Channel Partners, B2B, Entrepreneurship, Marketing, Sales, Selling, Networking, Go-to-market Strategy, Cloud Computing, Lead Generation, Salesforce.com, Professional Services, Direct Sales, Sales Enablement, Business Alliances, Demand Generation, Consulting
Education
Santa Clara University 1984 — 1986
BS
University of California, San Diego 1981 — 1984
BS
Saint Francis High School 1977 — 1981
St. Joseph's of Cupertino 1968 — 1977
Carly Short Carly Short's Concentrix Experience 2015 - Present
Job I’m a highly Personable Administrative Assistant and Customer Service Professional.
Industry Accounting
Experience
Concentrix 2015 - Present
C&S Supply of Orlando, Inc. June 2015 - June 2015
A personal residence. January 2010 - May 2015
Palm Coast Data July 2006 - January 2010
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Management, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Budgets, Event Planning, Teamwork, Outlook, Team Leadership, Training, Fundraising, Team Building, Event Management, Marketing, Social Media Marketing, Public Relations, Social Networking, Editing, Human Resources, Facebook, Administrative...
Education
Seminole State College of Florida 2010 — 2015
Associate's Degree, Event Management and General Studies, 3.224 GPA
Concentrix 2015 - Present
C&S Supply of Orlando, Inc. June 2015 - June 2015
A personal residence. January 2010 - May 2015
Palm Coast Data July 2006 - January 2010
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Management, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Budgets, Event Planning, Teamwork, Outlook, Team Leadership, Training, Fundraising, Team Building, Event Management, Marketing, Social Media Marketing, Public Relations, Social Networking, Editing, Human Resources, Facebook, Administrative...
Education
Seminole State College of Florida 2010 — 2015
Associate's Degree, Event Management and General Studies, 3.224 GPA
Petko Minchev Petko Minchev's Concentrix Experience October 2013 - June 2015
Job General Ledger Accountant with French
Industry Accounting
Experience
IBM Global Process Services June 2015 - Present
Concentrix October 2013 - June 2015
Aramark May 2013 - September 2013
Skills
French, Customer Satisfaction, Customer Service, Sales, Coaching, Team Leadership, Leadership, Time Management, Operations Management, Microsoft Word, French to English, English to French, Direct Marketing, English
Education
Sofia University St. Kliment Ohridski 2009 — 2013
Bachelor's Degree
Romain Rolland Foreign Language High School, Stara Zagora, Bulgaria 2005 — 2009
High School
IBM Global Process Services June 2015 - Present
Concentrix October 2013 - June 2015
Aramark May 2013 - September 2013
Skills
French, Customer Satisfaction, Customer Service, Sales, Coaching, Team Leadership, Leadership, Time Management, Operations Management, Microsoft Word, French to English, English to French, Direct Marketing, English
Education
Sofia University St. Kliment Ohridski 2009 — 2013
Bachelor's Degree
Romain Rolland Foreign Language High School, Stara Zagora, Bulgaria 2005 — 2009
High School
Steve Hodownes Steve Hodownes's Concentrix Experience 2002 - 2006
Job CEO SNHU Online & College of Continuing Education (COCE) at SNHU
Industry Education Management
Experience
Orbis Education September 2015 - Present
SNHU October 2011 - September 2015
SNHU (Southern New Hampshire University) July 2009 - October 2011
Hodownes Consulting September 2008 - January 2011
Embanet 2006 - 2008
Concentrix 2002 - 2006
Harris Interactive 1995 - 2002
Skills
Integrated Marketing, Lead Generation, Marketing Strategy, Marketing, Start-ups, Strategic Planning, Management, Enrollment Management, Strategy, Business Planning, Leading Change, Staff Development, Higher Education, Market Research, Recruiting, Leadership, SEO, Leadership Development, Program Management, Public Speaking
Education
University of Rochester 1991 — 1993
Master of Business Administration (M.B.A.), Business
Rochester Institute of Technology 1978 — 1981
Bachelor’s Degree, Computer Science
Orbis Education September 2015 - Present
SNHU October 2011 - September 2015
SNHU (Southern New Hampshire University) July 2009 - October 2011
Hodownes Consulting September 2008 - January 2011
Embanet 2006 - 2008
Concentrix 2002 - 2006
Harris Interactive 1995 - 2002
Skills
Integrated Marketing, Lead Generation, Marketing Strategy, Marketing, Start-ups, Strategic Planning, Management, Enrollment Management, Strategy, Business Planning, Leading Change, Staff Development, Higher Education, Market Research, Recruiting, Leadership, SEO, Leadership Development, Program Management, Public Speaking
Education
University of Rochester 1991 — 1993
Master of Business Administration (M.B.A.), Business
Rochester Institute of Technology 1978 — 1981
Bachelor’s Degree, Computer Science
Daniel Ogletree Daniel Ogletree's Concentrix Experience 1996 - 1998
Job Commercial Domain Lead, Director, Life Sciences at Paragon
Industry Management Consulting
Experience
Paragon February 2014 - Present
Pactera Technology International Ltd. October 2012 - January 2014
Accenture November 2006 - October 2012
M&T Bank 2003 - 2006
Eastman Kodak 1998 - 2003
Concentrix 1996 - 1998
Skills
Analytics, Program Management, Data Warehousing, Business Process..., Master Data Management, Business Development, Mobile Devices, Relationship Management, Content Management, Account Management, SEO, Marketing Strategy, Mobile Applications, Mobile Technology, Web Development, SEM, Technology Integration, Social Media, Custom Software, IT Strategy, Business Analysis, Management Consulting, Business Process..., PMO, Project Management, Cross-functional Team..., SDLC, CRM, Integration, Business Intelligence, Enterprise Architecture, PMP, Project Portfolio..., Vendor Management, Consulting, Change Management, Process Improvement, Requirements Analysis, Business Case, Business Transformation, Cloud Computing, Resource Management, Outsourcing, Strategy, Strategic Planning, Solution Architecture, Business Strategy, Strategic Partnerships, Business Process
Education
Rochester Institute of Technology 1998 — 2001
BS, MIS
Paragon February 2014 - Present
Pactera Technology International Ltd. October 2012 - January 2014
Accenture November 2006 - October 2012
M&T Bank 2003 - 2006
Eastman Kodak 1998 - 2003
Concentrix 1996 - 1998
Skills
Analytics, Program Management, Data Warehousing, Business Process..., Master Data Management, Business Development, Mobile Devices, Relationship Management, Content Management, Account Management, SEO, Marketing Strategy, Mobile Applications, Mobile Technology, Web Development, SEM, Technology Integration, Social Media, Custom Software, IT Strategy, Business Analysis, Management Consulting, Business Process..., PMO, Project Management, Cross-functional Team..., SDLC, CRM, Integration, Business Intelligence, Enterprise Architecture, PMP, Project Portfolio..., Vendor Management, Consulting, Change Management, Process Improvement, Requirements Analysis, Business Case, Business Transformation, Cloud Computing, Resource Management, Outsourcing, Strategy, Strategic Planning, Solution Architecture, Business Strategy, Strategic Partnerships, Business Process
Education
Rochester Institute of Technology 1998 — 2001
BS, MIS
Jeffrey Reinholtz Jeffrey Reinholtz's Concentrix Experience January 2010 - October 2012
Job Vice President of Education at CaterTrax
Industry Information Technology and Services
Experience
CaterTrax December 2013 - Present
Rochester Smart Biz September 2011 - Present
CaterTrax October 2012 - December 2013
Concentrix January 2010 - October 2012
Payment Processing Consultants, Inc. January 2009 - October 2009
The Omega Institute January 2005 - January 2009
Skills
Business Strategy, Negotiation, Online Marketing, Event Management, Small Business, Computer Software..., Online Advertising, Analitical, B2B, Consulting, Direct Sales, Management, Marketing Strategy, Mentoring, Program Management, Public Speaking, Sales Process, Team Leadership, Team Building, New Business Development, Marketing, Strategy, Social Media, Account Management, Customer Service, Cloud Computing, Training, Leadership, CRM, Sales, Business Development, Selling, Analysis, Organization Growth, Lead Generation, Time Management, Coaching, Sales&Marketing, Strategic Planning, Salesforce.com, Integration, Sales Management, Enterprise Software, Customer Retention, Analytics, SaaS, Strategic Partnerships, Solution Selling
Education
Nazareth College of Rochester 2005 — 2006
Masters of Science, Education
State University of New York College at Brockport 1997 — 2000
BS
CaterTrax December 2013 - Present
Rochester Smart Biz September 2011 - Present
CaterTrax October 2012 - December 2013
Concentrix January 2010 - October 2012
Payment Processing Consultants, Inc. January 2009 - October 2009
The Omega Institute January 2005 - January 2009
Skills
Business Strategy, Negotiation, Online Marketing, Event Management, Small Business, Computer Software..., Online Advertising, Analitical, B2B, Consulting, Direct Sales, Management, Marketing Strategy, Mentoring, Program Management, Public Speaking, Sales Process, Team Leadership, Team Building, New Business Development, Marketing, Strategy, Social Media, Account Management, Customer Service, Cloud Computing, Training, Leadership, CRM, Sales, Business Development, Selling, Analysis, Organization Growth, Lead Generation, Time Management, Coaching, Sales&Marketing, Strategic Planning, Salesforce.com, Integration, Sales Management, Enterprise Software, Customer Retention, Analytics, SaaS, Strategic Partnerships, Solution Selling
Education
Nazareth College of Rochester 2005 — 2006
Masters of Science, Education
State University of New York College at Brockport 1997 — 2000
BS
Larry McDonald Larry McDonald's Concentrix Experience July 2013 - Present
Job Client Operations Manager at Concentrix
Industry Marketing and Advertising
Experience
Concentrix July 2013 - Present
Concentrix January 2013 - July 2013
Concentrix January 2012 - February 2013
Concentrix Corporation September 2010 - March 2012
Concentrix January 2009 - September 2010
Concentrix January 2008 - January 2009
Sage Software October 2005 - January 2008
US Army March 1995 - February 1998
Skills
Audio Engineering, Audio Recording, Social Media Marketing, Salesforce.com, Training, Coaching, Direct Marketing, Recruiting, Customer Service, Performance Management, CRM, Outsourcing, Microsoft Office, Solution Selling, Sales, Management, Account Management, Business Development, Sales Process, Networking, Marketing Strategy, Leadership, Direct Sales, Team Leadership, Operations Management, Email Marketing, B2B, Lead Generation, New Business Development, Recording, Strategic Planning, Customer Satisfaction, Marketing, Call Center, Team Building, Sales Management, Sales Operations, Customer Acquisition, BPO, Call Centers, Process Improvement, Program Management, Vendor Management, Customer Experience, Customer Retention, Human Relationship
Education
Monroe Community College 2003 — 2005
Rochester Business Institute 2003 — 2005
AAS, Business Administration
Concentrix July 2013 - Present
Concentrix January 2013 - July 2013
Concentrix January 2012 - February 2013
Concentrix Corporation September 2010 - March 2012
Concentrix January 2009 - September 2010
Concentrix January 2008 - January 2009
Sage Software October 2005 - January 2008
US Army March 1995 - February 1998
Skills
Audio Engineering, Audio Recording, Social Media Marketing, Salesforce.com, Training, Coaching, Direct Marketing, Recruiting, Customer Service, Performance Management, CRM, Outsourcing, Microsoft Office, Solution Selling, Sales, Management, Account Management, Business Development, Sales Process, Networking, Marketing Strategy, Leadership, Direct Sales, Team Leadership, Operations Management, Email Marketing, B2B, Lead Generation, New Business Development, Recording, Strategic Planning, Customer Satisfaction, Marketing, Call Center, Team Building, Sales Management, Sales Operations, Customer Acquisition, BPO, Call Centers, Process Improvement, Program Management, Vendor Management, Customer Experience, Customer Retention, Human Relationship
Education
Monroe Community College 2003 — 2005
Rochester Business Institute 2003 — 2005
AAS, Business Administration
Levi Erickson's Concentrix Experience June 2010 - January 2012
Job Inside Channel Account Manager at StorageCraft Technology Corporation
Industry Computer Software
Experience
StorageCraft Technology Corporation January 2012 - Present
Concentrix June 2010 - January 2012
Encover August 2008 - June 2010
Skills
Salesforce.com, Solution Selling, Lead Generation, Account Management, Sales Process, Cloud Computing, Sales, Channel Partners, Enterprise Software, Sales Management
Education
Southern Utah University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Communication, General
StorageCraft Technology Corporation January 2012 - Present
Concentrix June 2010 - January 2012
Encover August 2008 - June 2010
Skills
Salesforce.com, Solution Selling, Lead Generation, Account Management, Sales Process, Cloud Computing, Sales, Channel Partners, Enterprise Software, Sales Management
Education
Southern Utah University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Communication, General
Stephen Knorr Stephen Knorr's Concentrix Experience 2010 - 2010
Job Delivery Specialist at PDQ Delivery
Industry Retail
Experience
PDQ Delivery June 2012 - Present
Concentrix 2010 - 2010
5LINX Enterprises Inc. 2007 - 2010
Sonship Printers 1993 - 2007
Skills
Leadership, Interviews, Employee Relations, Customer Satisfaction, Management, Process Improvement, Customer Service, Coaching, Leadership Development
Education
Wheatland Chili Central School 1972 — 1975
Rochester Institute of Technology
Business Accounting
PDQ Delivery June 2012 - Present
Concentrix 2010 - 2010
5LINX Enterprises Inc. 2007 - 2010
Sonship Printers 1993 - 2007
Skills
Leadership, Interviews, Employee Relations, Customer Satisfaction, Management, Process Improvement, Customer Service, Coaching, Leadership Development
Education
Wheatland Chili Central School 1972 — 1975
Rochester Institute of Technology
Business Accounting
Benjamin Remick's Concentrix Experience November 2009 - October 2010
Job Graphic Design Department Manager at Dealer Online Marketing
Industry Graphic Design
Experience
Dealer Online Marketing January 2012 - Present
remickdesign July 2004 - Present
Concentrix November 2009 - October 2010
Erwin Penland February 2005 - September 2008
Skills
Graphic Design, InDesign, Web Design, Online Marketing, Advertising, Digital Media
Education
Savannah College of Art and Design 2009 — 2011
MA, Graphic Design
Rochester Institute of Technology 2002 — 2004
BFA, Graphic Design
SAGE College of Albany 1999 — 2002
AAS, Graphic Design
Dealer Online Marketing January 2012 - Present
remickdesign July 2004 - Present
Concentrix November 2009 - October 2010
Erwin Penland February 2005 - September 2008
Skills
Graphic Design, InDesign, Web Design, Online Marketing, Advertising, Digital Media
Education
Savannah College of Art and Design 2009 — 2011
MA, Graphic Design
Rochester Institute of Technology 2002 — 2004
BFA, Graphic Design
SAGE College of Albany 1999 — 2002
AAS, Graphic Design
Devinder Singh's Concentrix Experience June 2011 - Present
Job Vice President BPO/CRM Sales
Industry Outsourcing/Offshoring
Experience
Concentrix June 2011 - Present
IBM May 2011 - Present
TRG Customer Solutions August 2008 - June 2011
Parus Interactive April 2005 - July 2008
APAC Customer Services May 1995 - April 2005
Accenture November 1993 - April 1995
Skills
BPO, Outsourcing, SaaS, Professional Services, Sales Management, KPO, Business Transformation, Complex Sales, Leading Large Teams, Strategy, Leadership, CRM, Solution Selling, Call Centers, Start-ups, Enterprise Software, Cross-functional Team..., Sales Process, Lead Generation, Business Intelligence, Sales Operations, Business Process, Program Management, Management, Vendor Management, Cloud Computing, Process Improvement, Product Management, Telecommunications, Management Consulting, Executive Management, Consulting, IT Outsourcing, Sales, Training, Offshoring, Strategic Partnerships, Business Development
Education
Northwestern University - Kellogg School of Management 2004 — 2006
MBA, Marketing, General Management
Punjab Engineering College 1989 — 1993
BE, Computer Science
Concentrix June 2011 - Present
IBM May 2011 - Present
TRG Customer Solutions August 2008 - June 2011
Parus Interactive April 2005 - July 2008
APAC Customer Services May 1995 - April 2005
Accenture November 1993 - April 1995
Skills
BPO, Outsourcing, SaaS, Professional Services, Sales Management, KPO, Business Transformation, Complex Sales, Leading Large Teams, Strategy, Leadership, CRM, Solution Selling, Call Centers, Start-ups, Enterprise Software, Cross-functional Team..., Sales Process, Lead Generation, Business Intelligence, Sales Operations, Business Process, Program Management, Management, Vendor Management, Cloud Computing, Process Improvement, Product Management, Telecommunications, Management Consulting, Executive Management, Consulting, IT Outsourcing, Sales, Training, Offshoring, Strategic Partnerships, Business Development
Education
Northwestern University - Kellogg School of Management 2004 — 2006
MBA, Marketing, General Management
Punjab Engineering College 1989 — 1993
BE, Computer Science
Wendy Kaplin Wendy Kaplin's Concentrix Experience October 2009 - Present
Job Accounting Professional
Industry Accounting
Experience
Concentrix October 2009 - Present
Blockbuster, Inc 1991 - 2009
Chase Lincoln First Bank 1981 - 1988
Skills
ADP Payroll, Kronos, Employee Relations, Accounting, Human Resources, HRIS, Onboarding, Call Centers, Customer Service
Education
Spartanburg Community College
Concentrix October 2009 - Present
Blockbuster, Inc 1991 - 2009
Chase Lincoln First Bank 1981 - 1988
Skills
ADP Payroll, Kronos, Employee Relations, Accounting, Human Resources, HRIS, Onboarding, Call Centers, Customer Service
Education
Spartanburg Community College
Eric Moyers Eric Moyers's Concentrix Experience October 2008 - Present
Job Network Support Engineer supporting Cisco at Concentrix
Industry Computer Networking
Experience
Concentrix October 2008 - Present
BI-LO LLC December 2007 - April 2008
Ahold Information Services 2001 - November 2007
Ahold Information Services 2000 - 2001
Ahold Information Services 1998 - 2001
Fluor Daniel March 1996 - July 1998
Fluor Daniel October 1994 - March 1996
US Air Force 1985 - 1994
Skills
Troubleshooting, Cross-functional Team..., Visio, DHCP, Vendor Management, Cisco Technologies, Process Improvement, Program Management, Testing, Networking, Routers, VPN, Technical Support, Switches, CCNA, Technical Writing, Windows, Training, Routing, Wireless Networking, TCP/IP, WAN, LAN-WAN, Help Desk Support, Cisco Routers, Network Administration, Network Design, Plannning, Retail, Software Installation, Wireless, Data Center, Interfaces, Linux, ITIL, Windows Server, Firewalls, Security, Servers
Education
Webster University 1991 — 1993
Master of Arts, Human Resource Development
Southern Illinois University, Carbondale 1990 — 1991
Bachelor of Science, Education, Training, & Development
Concentrix October 2008 - Present
BI-LO LLC December 2007 - April 2008
Ahold Information Services 2001 - November 2007
Ahold Information Services 2000 - 2001
Ahold Information Services 1998 - 2001
Fluor Daniel March 1996 - July 1998
Fluor Daniel October 1994 - March 1996
US Air Force 1985 - 1994
Skills
Troubleshooting, Cross-functional Team..., Visio, DHCP, Vendor Management, Cisco Technologies, Process Improvement, Program Management, Testing, Networking, Routers, VPN, Technical Support, Switches, CCNA, Technical Writing, Windows, Training, Routing, Wireless Networking, TCP/IP, WAN, LAN-WAN, Help Desk Support, Cisco Routers, Network Administration, Network Design, Plannning, Retail, Software Installation, Wireless, Data Center, Interfaces, Linux, ITIL, Windows Server, Firewalls, Security, Servers
Education
Webster University 1991 — 1993
Master of Arts, Human Resource Development
Southern Illinois University, Carbondale 1990 — 1991
Bachelor of Science, Education, Training, & Development
Veneta Nikolova Veneta Nikolova's Concentrix Experience July 2013 - Present
Job Customer support representative chez Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix July 2013 - Present
Sixty K Ltd (60K) January 2013 - June 2013
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Licence en Economie et Gestion, Gestion, 5 sur 6
Université des Sciences et Technologies de Lille (Lille I) 2008 — 2012
Licence en Sciences économiques et management, Econimie et Management Internationaux, 15 sur 20
Concentrix July 2013 - Present
Sixty K Ltd (60K) January 2013 - June 2013
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Licence en Economie et Gestion, Gestion, 5 sur 6
Université des Sciences et Technologies de Lille (Lille I) 2008 — 2012
Licence en Sciences économiques et management, Econimie et Management Internationaux, 15 sur 20
Felix Calero Felix Calero's Concentrix Experience October 2014 - Present
Job Business Analyst at Concentrix
Industry Information Technology and Services
Experience
Concentrix October 2014 - Present
Telarix February 2010 - July 2014
The Pro March 2008 - February 2010
Skills
Business Analysis, Microsoft Project, Program Management, Project Management, Financial Analysis, Resource Management, Strategic Planning, Contract Management, Microsoft Excel, P&L Analysis, Budget Reconciliation, Revenue Analysis, PMO, MS Project
Education
Northern Virginia Community College
Concentrix October 2014 - Present
Telarix February 2010 - July 2014
The Pro March 2008 - February 2010
Skills
Business Analysis, Microsoft Project, Program Management, Project Management, Financial Analysis, Resource Management, Strategic Planning, Contract Management, Microsoft Excel, P&L Analysis, Budget Reconciliation, Revenue Analysis, PMO, MS Project
Education
Northern Virginia Community College
Vicki McGowan Vicki McGowan's Concentrix Experience March 2012 - September 2012
Job Account Manager
Industry Facilities Services
Experience
Invisible Fence September 2012 - November 2013
Concentrix March 2012 - September 2012
Vicki's Cookies December 2008 - May 2012
One Workplace October 2006 - June 2008
Touchstone Builders Inc. July 2002 - July 2006
Business Resource Group 1997 - 1998
Skills
Microsoft Office, Business Development, Time Management, Account Management, Public Speaking, Project Planning, Retail, Sales, Budgets, B2B, New Business Development
Education
San Jose State University 1998 — 2003
San Jose State University
Invisible Fence September 2012 - November 2013
Concentrix March 2012 - September 2012
Vicki's Cookies December 2008 - May 2012
One Workplace October 2006 - June 2008
Touchstone Builders Inc. July 2002 - July 2006
Business Resource Group 1997 - 1998
Skills
Microsoft Office, Business Development, Time Management, Account Management, Public Speaking, Project Planning, Retail, Sales, Budgets, B2B, New Business Development
Education
San Jose State University 1998 — 2003
San Jose State University
Kortney Connell Kortney Connell's Concentrix Experience January 2012 - May 2012
Job HR Assistant at Planned Parenthood of Central and Western New York
Industry Human Resources
Experience
Planned Parenthood of Central and Western New York February 2015 - Present
ADT September 2014 - January 2015
Paychex June 2013 - November 2013
Paychex May 2012 - June 2013
Concentrix January 2012 - May 2012
Cayuga Community College August 2006 - January 2008
Skills
Sales, Customer Service, Human Resources, Training, Management, Leadership, Lead Generation, Sales Operations, Coaching, Customer Satisfaction, Cold Calling, Employee Relations, Public Speaking, Sales Management, Call Centers, Open Project, Organizational, Customer Relations, Proficient in Microsoft..., Presentations, Problem Solving, HRIS, Recruiting
Education
Nazareth College of Rochester 2013 — 2015
Master of Science (M.S.), Human Resource Management
SUNY Brockport 2009 — 2012
Bachelor of Science, Business Management
Cayuga Community College 2006 — 2009
A.A.S, Business Management
Planned Parenthood of Central and Western New York February 2015 - Present
ADT September 2014 - January 2015
Paychex June 2013 - November 2013
Paychex May 2012 - June 2013
Concentrix January 2012 - May 2012
Cayuga Community College August 2006 - January 2008
Skills
Sales, Customer Service, Human Resources, Training, Management, Leadership, Lead Generation, Sales Operations, Coaching, Customer Satisfaction, Cold Calling, Employee Relations, Public Speaking, Sales Management, Call Centers, Open Project, Organizational, Customer Relations, Proficient in Microsoft..., Presentations, Problem Solving, HRIS, Recruiting
Education
Nazareth College of Rochester 2013 — 2015
Master of Science (M.S.), Human Resource Management
SUNY Brockport 2009 — 2012
Bachelor of Science, Business Management
Cayuga Community College 2006 — 2009
A.A.S, Business Management
Josh Hinman Josh Hinman's Concentrix Experience September 2013 - March 2014
Job Licensed Real Estate Salesperson with Nothnagle Realtors The Hinman Team
Industry Real Estate
Experience
Nothnagle Realtors - The Hinman Team June 2014 - Present
Concentrix September 2013 - March 2014
Plant Designs, Inc 2012 - September 2013
Jackson Hewitt January 2012 - April 2012
Zale's Landscaping 2010 - 2012
Dominion Virginia Power 2008 - 2009
Hilti 2007 - 2008
WestDulles Properties 2005 - 2007
TUCON Construction 2003 - 2005
Roberts Wesleyan College September 1996 - December 2001
Skills
Marketing Strategy, Account Management, Sales Management, Sales, Marketing, Public Relations, New Business Development, Business Development, Budgets, Customer Satisfaction, Management, Business Strategy, Customer Service, Leadership, Social Media Marketing, Marketing Communications, Customer Retention, Strategic Planning, Market Research, Competitive Analysis, Team Building, CRM, Direct Sales, Contract Negotiation, Market Planning, Selling, Real Estate, Relocation, Investments, Negotiation, Advertising, Coaching, Social Networking, Inventory Management, Time Management, Retail, Sales Process, Microsoft Office, Public Speaking, Microsoft Excel
Education
Roberts Wesleyan College 1996 — 2000
BS, Business Administration
GMI (now Kettering University) 1995 — 1996
Bachelor of Science (BS), Business Administration and Management, General
E.J. Wilson High School 1992 — 1995
Regents level High School Diploma
Nothnagle Realtors - The Hinman Team June 2014 - Present
Concentrix September 2013 - March 2014
Plant Designs, Inc 2012 - September 2013
Jackson Hewitt January 2012 - April 2012
Zale's Landscaping 2010 - 2012
Dominion Virginia Power 2008 - 2009
Hilti 2007 - 2008
WestDulles Properties 2005 - 2007
TUCON Construction 2003 - 2005
Roberts Wesleyan College September 1996 - December 2001
Skills
Marketing Strategy, Account Management, Sales Management, Sales, Marketing, Public Relations, New Business Development, Business Development, Budgets, Customer Satisfaction, Management, Business Strategy, Customer Service, Leadership, Social Media Marketing, Marketing Communications, Customer Retention, Strategic Planning, Market Research, Competitive Analysis, Team Building, CRM, Direct Sales, Contract Negotiation, Market Planning, Selling, Real Estate, Relocation, Investments, Negotiation, Advertising, Coaching, Social Networking, Inventory Management, Time Management, Retail, Sales Process, Microsoft Office, Public Speaking, Microsoft Excel
Education
Roberts Wesleyan College 1996 — 2000
BS, Business Administration
GMI (now Kettering University) 1995 — 1996
Bachelor of Science (BS), Business Administration and Management, General
E.J. Wilson High School 1992 — 1995
Regents level High School Diploma
Phil Falone Phil Falone's Concentrix Experience October 2003 - February 2010
Job Warehouse Supervisor at Alstom Transport
Industry Transportation/Trucking/Railroad
Experience
Alstom Transport April 2015 - Present
Alstom Transport December 2013 - Present
GE MDS November 2011 - November 2012
Concentrix October 2003 - February 2010
NexPress Solutions December 2000 - October 2002
Laguna Industries, Inc. July 1997 - March 2000
Tio Tito's International May 1995 - July 1998
Eastman Kodak January 1979 - March 1995
APICS 1991 - 1994
Skills
Supply Chain Management, Inventory Management, Forecasting, Purchasing, ERP, Materials Management, Leadership, Program Management, Manufacturing, Supply Chain, Project Planning, Strategy, Contract Negotiation, Business Development, Procurement, Cross-functional Team..., Sourcing, Six Sigma, Sales, Strategic Partnerships, Continuous Improvement, Operations Management, Vendor Management, Lean Manufacturing, Management, Process Improvement, Product Management, Outsourcing, Team Leadership, Strategic Sourcing
Education
University of Rochester - Simon Business School 1984 — 1986
Operations Management, Marketing
Rochester Institute of Technology 1980 — 1984
B.Sc., Business Administration
Alstom Transport April 2015 - Present
Alstom Transport December 2013 - Present
GE MDS November 2011 - November 2012
Concentrix October 2003 - February 2010
NexPress Solutions December 2000 - October 2002
Laguna Industries, Inc. July 1997 - March 2000
Tio Tito's International May 1995 - July 1998
Eastman Kodak January 1979 - March 1995
APICS 1991 - 1994
Skills
Supply Chain Management, Inventory Management, Forecasting, Purchasing, ERP, Materials Management, Leadership, Program Management, Manufacturing, Supply Chain, Project Planning, Strategy, Contract Negotiation, Business Development, Procurement, Cross-functional Team..., Sourcing, Six Sigma, Sales, Strategic Partnerships, Continuous Improvement, Operations Management, Vendor Management, Lean Manufacturing, Management, Process Improvement, Product Management, Outsourcing, Team Leadership, Strategic Sourcing
Education
University of Rochester - Simon Business School 1984 — 1986
Operations Management, Marketing
Rochester Institute of Technology 1980 — 1984
B.Sc., Business Administration
Geanine Jones Geanine Jones's Concentrix Experience August 2015 - Present
Job HR Generalist
Industry Outsourcing/Offshoring
Experience
Concentrix August 2015 - Present
Adecco Staffing, USA April 2015 - July 2015
Adecco/Apple August 2011 - February 2015
Convergys February 2010 - November 2010
Alpine Access February 2002 - January 2009
Alpine Access 2003 - 2006
Highland Early Learning Center April 1995 - February 1996
Discover Child Care 1992 - 1996
Childrens World Learning Center 1988 - 1992
Skills
Employee Benefits, Training, Recruiting, Call Center, Team Building, Quality Assurance, Customer Satisfaction, Leadership, Call Centers, Program Management, Management, Workforce Management, Human Resources, Hiring, Onboarding, Customer Service, Process Improvement
Education
Oklahoma Christian University 1985 — 1988
Early Childhood Education / Daycare Administration
Concentrix August 2015 - Present
Adecco Staffing, USA April 2015 - July 2015
Adecco/Apple August 2011 - February 2015
Convergys February 2010 - November 2010
Alpine Access February 2002 - January 2009
Alpine Access 2003 - 2006
Highland Early Learning Center April 1995 - February 1996
Discover Child Care 1992 - 1996
Childrens World Learning Center 1988 - 1992
Skills
Employee Benefits, Training, Recruiting, Call Center, Team Building, Quality Assurance, Customer Satisfaction, Leadership, Call Centers, Program Management, Management, Workforce Management, Human Resources, Hiring, Onboarding, Customer Service, Process Improvement
Education
Oklahoma Christian University 1985 — 1988
Early Childhood Education / Daycare Administration
Veronica Whitsel's Concentrix Experience March 2015 - Present
Job Virtual Performance Development Trainer
Industry Human Resources
Experience
Concentrix March 2015 - Present
Asurion April 2010 - March 2015
SIUC August 2008 - December 2009
Southern Illinois University January 2008 - December 2009
Southern Illinois University December 2003 - December 2007
State Farm May 2002 - August 2004
Union Planters Bank October 1996 - June 2001
Skills
Public Speaking, Higher Education, Teaching, Training, Microsoft Office, Curriculum Development, Instructional Design, E-Learning, Leadership, Customer Service, Research, PowerPoint, Adult Education, Microsoft Excel, Outlook, Distance Learning, Team Building, Microsoft Word, Curriculum Design, Time Management, Team Leadership, Editing, Sales, Staff Development, Leadership Development, Technical Writing, Student Development, Troubleshooting, Critical Thinking, Career Development, Instructor-led Training, Employee Training, Coaching, Training Delivery, Instructional Technology, Student Affairs, Resume Writing, Program Development, Personal Development, Onboarding, Interviews, Teaching Adults, Career Counseling, Character Building, Community Outreach, Management
Education
Southern Illinois University, Carbondale 2003 — 2009
Southern Illinois University, Carbondale
Bachelor of Science, Information Systems and Technology
Concentrix March 2015 - Present
Asurion April 2010 - March 2015
SIUC August 2008 - December 2009
Southern Illinois University January 2008 - December 2009
Southern Illinois University December 2003 - December 2007
State Farm May 2002 - August 2004
Union Planters Bank October 1996 - June 2001
Skills
Public Speaking, Higher Education, Teaching, Training, Microsoft Office, Curriculum Development, Instructional Design, E-Learning, Leadership, Customer Service, Research, PowerPoint, Adult Education, Microsoft Excel, Outlook, Distance Learning, Team Building, Microsoft Word, Curriculum Design, Time Management, Team Leadership, Editing, Sales, Staff Development, Leadership Development, Technical Writing, Student Development, Troubleshooting, Critical Thinking, Career Development, Instructor-led Training, Employee Training, Coaching, Training Delivery, Instructional Technology, Student Affairs, Resume Writing, Program Development, Personal Development, Onboarding, Interviews, Teaching Adults, Career Counseling, Character Building, Community Outreach, Management
Education
Southern Illinois University, Carbondale 2003 — 2009
Southern Illinois University, Carbondale
Bachelor of Science, Information Systems and Technology
Joan Guevara Abell CPA CGMA Joan Guevara Abell CPA CGMA's Concentrix Experience September 2015 - Present
Job Senior Analyst, Consolidations & Reporting
Industry Information Technology and Services
Experience
Concentrix September 2015 - Present
Tintri, Inc., Salesify, Inc. January 2015 - June 2015
Narus Inc June 2014 - December 2014
Bear Data Solutions February 2014 - May 2014
Various companies January 2011 - January 2014
Visa March 2009 - May 2010
Hitachi GST September 2006 - January 2009
Contractor December 2005 - August 2006
Solectron November 2002 - November 2005
Financial Consultant December 2001 - October 2002
Skills
Account Reconciliation, Revenue Recognition, Sarbanes-Oxley Act, Variance Analysis, Cost Accounting, Accounting, Financial Reporting, General Ledger, SAP, Oracle, Great Plains Software, QuickBooks, Accounts Receivable, Payroll, Accounts Payable, Auditing, Hyperion Enterprise, Mergers & Acquisitions, Analysis, Cash Flow, Financial Analysis, ADP Payroll, CPA, Access, Essbase, Due Diligence, PeopleSoft, Cash Flow Forecasting, Financial Audits, Finance, US GAAP, Tax, Bank Reconciliation, Hyperion, Microsoft Dynamics GP, Forecasting, Internal Controls, Financial Statements, Consolidation, GAAP, Fixed Assets
Education
San Jose State University
Business, Accounting
Concentrix September 2015 - Present
Tintri, Inc., Salesify, Inc. January 2015 - June 2015
Narus Inc June 2014 - December 2014
Bear Data Solutions February 2014 - May 2014
Various companies January 2011 - January 2014
Visa March 2009 - May 2010
Hitachi GST September 2006 - January 2009
Contractor December 2005 - August 2006
Solectron November 2002 - November 2005
Financial Consultant December 2001 - October 2002
Skills
Account Reconciliation, Revenue Recognition, Sarbanes-Oxley Act, Variance Analysis, Cost Accounting, Accounting, Financial Reporting, General Ledger, SAP, Oracle, Great Plains Software, QuickBooks, Accounts Receivable, Payroll, Accounts Payable, Auditing, Hyperion Enterprise, Mergers & Acquisitions, Analysis, Cash Flow, Financial Analysis, ADP Payroll, CPA, Access, Essbase, Due Diligence, PeopleSoft, Cash Flow Forecasting, Financial Audits, Finance, US GAAP, Tax, Bank Reconciliation, Hyperion, Microsoft Dynamics GP, Forecasting, Internal Controls, Financial Statements, Consolidation, GAAP, Fixed Assets
Education
San Jose State University
Business, Accounting
Earnest Ware's Concentrix Experience August 2015 - Present
Job Owner of Earnest Ware's Virtual Marketing Llc.
Industry Telecommunications
Experience
Concentrix August 2015 - Present
Marketlink January 2014 - March 2015
Sutherland Global Services January 2015 - February 2015
Expert Planet December 2013 - April 2014
Outsource Marketing May 2012 - August 2013
AlphaGraphics June 2007 - November 2011
Skills
Direct Marketing, Advertising, B2B, Direct Mail, Sales, Call Centers
Education
Penn Foster Career School 2014 — 2016
Career Diploma, Freelance Writer
Concentrix August 2015 - Present
Marketlink January 2014 - March 2015
Sutherland Global Services January 2015 - February 2015
Expert Planet December 2013 - April 2014
Outsource Marketing May 2012 - August 2013
AlphaGraphics June 2007 - November 2011
Skills
Direct Marketing, Advertising, B2B, Direct Mail, Sales, Call Centers
Education
Penn Foster Career School 2014 — 2016
Career Diploma, Freelance Writer
Nicholas Alati Nicholas Alati's Concentrix Experience 2004 - February 2007
Job Technical Support Leader & Manufacturing Engineer at Sentry Group
Industry Consumer Goods
Experience
Sentry Group February 2007 - Present
Concentrix 2004 - February 2007
Sutherland Global Services 2002 - 2004
Skills
Manufacturing, Root Cause Analysis, Lean Manufacturing, Cross-functional Team..., Project Management, Customer Service, Leadership, Process Improvement, Analytical Reasoning, Continuous Improvement, Technical Support, Public Speaking, Process Capability, Critical Thinking, CQT, Engineering, SMED, Metrology, SAP, Technical Writing, Value Stream Mapping, Microsoft Excel, Pareto Analysis, Vendor Relationship..., High Performance..., Strategic Planning, Product Development, Management, FMEA, Power Point
Education
Greece Athena
Monroe Community College
Engineering Sciences, Mechanical Engineering
Sentry Group February 2007 - Present
Concentrix 2004 - February 2007
Sutherland Global Services 2002 - 2004
Skills
Manufacturing, Root Cause Analysis, Lean Manufacturing, Cross-functional Team..., Project Management, Customer Service, Leadership, Process Improvement, Analytical Reasoning, Continuous Improvement, Technical Support, Public Speaking, Process Capability, Critical Thinking, CQT, Engineering, SMED, Metrology, SAP, Technical Writing, Value Stream Mapping, Microsoft Excel, Pareto Analysis, Vendor Relationship..., High Performance..., Strategic Planning, Product Development, Management, FMEA, Power Point
Education
Greece Athena
Monroe Community College
Engineering Sciences, Mechanical Engineering
Cody Hoffman Cody Hoffman's Concentrix Experience February 2015 - Present
Job Corporate Recruiter at Concentrix
Industry Consumer Services
Experience
Concentrix February 2015 - Present
Concentrix July 2014 - February 2015
Adecco Staffing, USA June 2013 - July 2014
Adecco Staffing, USA June 2012 - June 2013
IBM December 2012 - April 2013
Target Corporation 2011 - 2012
Skills
Technical Support, iPhone, Microsoft Office, Mac OS, Microsoft Excel, iPod, OS X, Mobile Devices, Public Speaking, Social Media, Troubleshooting, Recruiting, iPad, Customer Service, Leadership, Windows 7, Management, Research, Mac, Customer Experience, Time Management, Sales
Education
New Mexico State University 2006 — 2012
Bachelor of Arts (B.A.), Journalism
New Mexico State University 2006 — 2012
Bachelor of Arts (B.A.), Broadcast Journalism
Concentrix February 2015 - Present
Concentrix July 2014 - February 2015
Adecco Staffing, USA June 2013 - July 2014
Adecco Staffing, USA June 2012 - June 2013
IBM December 2012 - April 2013
Target Corporation 2011 - 2012
Skills
Technical Support, iPhone, Microsoft Office, Mac OS, Microsoft Excel, iPod, OS X, Mobile Devices, Public Speaking, Social Media, Troubleshooting, Recruiting, iPad, Customer Service, Leadership, Windows 7, Management, Research, Mac, Customer Experience, Time Management, Sales
Education
New Mexico State University 2006 — 2012
Bachelor of Arts (B.A.), Journalism
New Mexico State University 2006 — 2012
Bachelor of Arts (B.A.), Broadcast Journalism
Joshua Gist Joshua Gist's Concentrix Experience April 2014 - March 2015
Job Network Engineer at Cisco
Industry Consumer Electronics
Experience
Cisco March 2015 - Present
Concentrix April 2014 - March 2015
Eaton 2012 - April 2014
Spartanburg Steel Products February 2012 - June 2012
TaylorMade-adidas Golf Company May 2011 - November 2011
Dish Network January 2010 - November 2010
Skills
Troubleshooting, Software Installation, Testing, Technical Support, Help Desk Support, Networking, Cisco advance router..., Advance network..., Webpage production,..., Windows (XP, 7, 8,..., Static/dynamic routing..., Access Control List,..., Virtual PC, and..., Hardware, Printers, Laptops, CCNA
Education
Spartanburg Community College 2011 — 2013
Associate's Degree, Computer Technology/Computer Systems Technology
Cisco March 2015 - Present
Concentrix April 2014 - March 2015
Eaton 2012 - April 2014
Spartanburg Steel Products February 2012 - June 2012
TaylorMade-adidas Golf Company May 2011 - November 2011
Dish Network January 2010 - November 2010
Skills
Troubleshooting, Software Installation, Testing, Technical Support, Help Desk Support, Networking, Cisco advance router..., Advance network..., Webpage production,..., Windows (XP, 7, 8,..., Static/dynamic routing..., Access Control List,..., Virtual PC, and..., Hardware, Printers, Laptops, CCNA
Education
Spartanburg Community College 2011 — 2013
Associate's Degree, Computer Technology/Computer Systems Technology
Cody Bawden Cody Bawden's Concentrix Experience August 2011 - August 2012
Job Sales Director NE Territory at Degreed
Industry Information Technology and Services
Experience
Accelerated Consulting September 2014 - January 2015
InsideSales.com August 2012 - September 2014
Concentrix August 2011 - August 2012
Marketstar/Cisco May 2008 - August 2011
Verizon/Freedom Wireless July 2006 - April 2008
Verizon Wireless January 2005 - July 2006
Teldata Operations Inc October 1999 - August 2004
Convergys October 1999 - October 2000
Skills
SaaS, Salesforce.com, Business Development, Sales, Channel, Graphic Design, Management, Marketing, Direct Sales, Account Management, Lead Generation, Sales Process, Solution Selling, Sales Management, Cloud Computing, Channel Partners, Enterprise Software, Sales Operations, Call Centers, Customer Service, Cold Calling, Leadership, B2B, Training, Strategy, Selling, Strategic Planning, Sales Rep Training, CRM, Networking, Strategic Partnerships, Professional Services, Customer Retention, Coaching, Sales Presentations, Unified Communications, Customer Satisfaction, Committed to..., Demand Generation, Team Leadership
Education
Salt Lake Community College
Graphic Design/General Education
Skyline High School
Accelerated Consulting September 2014 - January 2015
InsideSales.com August 2012 - September 2014
Concentrix August 2011 - August 2012
Marketstar/Cisco May 2008 - August 2011
Verizon/Freedom Wireless July 2006 - April 2008
Verizon Wireless January 2005 - July 2006
Teldata Operations Inc October 1999 - August 2004
Convergys October 1999 - October 2000
Skills
SaaS, Salesforce.com, Business Development, Sales, Channel, Graphic Design, Management, Marketing, Direct Sales, Account Management, Lead Generation, Sales Process, Solution Selling, Sales Management, Cloud Computing, Channel Partners, Enterprise Software, Sales Operations, Call Centers, Customer Service, Cold Calling, Leadership, B2B, Training, Strategy, Selling, Strategic Planning, Sales Rep Training, CRM, Networking, Strategic Partnerships, Professional Services, Customer Retention, Coaching, Sales Presentations, Unified Communications, Customer Satisfaction, Committed to..., Demand Generation, Team Leadership
Education
Salt Lake Community College
Graphic Design/General Education
Skyline High School
Cheyenne Blavat's Concentrix Experience July 2013 - August 2015
Job Corporate Trainer at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix July 2013 - August 2015
Deer Valley Unified School District August 2007 - May 2013
Skills
Elementary Education, Educational Technology, Instructional Technology, Technology Integration, Smartboard, Data Driven Instruction, Differentiated..., Classroom Management, Curriculum Development, Lesson Planning, Tutoring, Positive Behavior..., RTI, PDSA, Staff Development, Teacher Training, Teaching, Language Arts, Mathematics Education, Gifted Education, Sports Coaching, Training Delivery, Salesforce Training, Sales Rep Training, Siebel, Sales Process, Call Centers, BPO, PCI Standards, Training, Coaching, Customer Service, Leadership, Process Improvement, Curriculum Design, E-Learning, Analysis, Team Leadership, Sales, Customer Satisfaction, Team Building, Strategic Planning, Public Speaking, Management
Education
Saint Mary's College 2002 — 2006
Bachelor of Arts (BA), Elementary Education and Teaching
University of Notre Dame
Concentrix July 2013 - August 2015
Deer Valley Unified School District August 2007 - May 2013
Skills
Elementary Education, Educational Technology, Instructional Technology, Technology Integration, Smartboard, Data Driven Instruction, Differentiated..., Classroom Management, Curriculum Development, Lesson Planning, Tutoring, Positive Behavior..., RTI, PDSA, Staff Development, Teacher Training, Teaching, Language Arts, Mathematics Education, Gifted Education, Sports Coaching, Training Delivery, Salesforce Training, Sales Rep Training, Siebel, Sales Process, Call Centers, BPO, PCI Standards, Training, Coaching, Customer Service, Leadership, Process Improvement, Curriculum Design, E-Learning, Analysis, Team Leadership, Sales, Customer Satisfaction, Team Building, Strategic Planning, Public Speaking, Management
Education
Saint Mary's College 2002 — 2006
Bachelor of Arts (BA), Elementary Education and Teaching
University of Notre Dame
Evan Rodriguez Evan Rodriguez's Concentrix Experience April 2014 - June 2014
Job Sales Professional
Industry Staffing and Recruiting
Experience
Metromile 2015 - Present
Randstad USA June 2014 - July 2015
Concentrix April 2014 - June 2014
Vanguard Resources August 2013 - June 2014
Robert Half International June 2005 - May 2013
Robert Half International March 2010 - December 2012
Vector Marketing Corporation June 2001 - May 2005
Skills
Temporary Staffing, Staffing Services, Recruiting, Sales, Sales Management, Company Presentations, Presentations, Sales Presentations, Temporary Placement, Benefits Negotiation, Training, Contract Recruitment, Cold Calling, Job Fairs, Technical Recruiting, Onboarding, Interviews, Hiring, Management, Leadership, Screening Resumes, Sourcing, New Hire Orientations, Talent Acquisition, Internet Recruiting
Education
St. Mary's College of California 2001 — 2005
Bachelor's of Science, Business- Honor's Concentration in Finance
Metromile 2015 - Present
Randstad USA June 2014 - July 2015
Concentrix April 2014 - June 2014
Vanguard Resources August 2013 - June 2014
Robert Half International June 2005 - May 2013
Robert Half International March 2010 - December 2012
Vector Marketing Corporation June 2001 - May 2005
Skills
Temporary Staffing, Staffing Services, Recruiting, Sales, Sales Management, Company Presentations, Presentations, Sales Presentations, Temporary Placement, Benefits Negotiation, Training, Contract Recruitment, Cold Calling, Job Fairs, Technical Recruiting, Onboarding, Interviews, Hiring, Management, Leadership, Screening Resumes, Sourcing, New Hire Orientations, Talent Acquisition, Internet Recruiting
Education
St. Mary's College of California 2001 — 2005
Bachelor's of Science, Business- Honor's Concentration in Finance
Danieal Lovato's Concentrix Experience January 2011 - Present
Job DELL SonicWALL Territory Account Manager for Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Customer Service, Sales, Sales Process, Customer Satisfaction, Team Building, Team Management, Team Leadership, Salesforce.com, Direct Sales, Network Security, Solution Selling, Lead Generation, Call Centers, Outsourcing, BPO, Account Management, Channel Partners, Management
Education
Salt Lake Community College 2011 — 2011
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Customer Service, Sales, Sales Process, Customer Satisfaction, Team Building, Team Management, Team Leadership, Salesforce.com, Direct Sales, Network Security, Solution Selling, Lead Generation, Call Centers, Outsourcing, BPO, Account Management, Channel Partners, Management
Education
Salt Lake Community College 2011 — 2011
Marco Pietropaolo Marco Pietropaolo's Concentrix Experience February 2015 - Present
Job Site Director at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 2015 - Present
Sutherland Global Services October 2014 - February 2015
Sutherland Global Services October 2008 - October 2014
Sutherland Global Services June 2007 - June 2008
Showtime Entertainment October 2004 - June 2008
Sutherland Global Services June 2006 - June 2007
Great Lakes Productions November 2001 - November 2005
Skills
BPO, Management, Global Delivery, Customer Experience, Coaching, Service Delivery, Operations Management, CRM, Team Leadership, Profit/Loss..., Employee Recognition, Call Centers, Customer Retention, Training, Talent Acquisition, Team Management, Customer Satisfaction, Customer Service
Education
Monroe Community College 2001 — 2004
Associate's degree, Business Administration
Concentrix February 2015 - Present
Sutherland Global Services October 2014 - February 2015
Sutherland Global Services October 2008 - October 2014
Sutherland Global Services June 2007 - June 2008
Showtime Entertainment October 2004 - June 2008
Sutherland Global Services June 2006 - June 2007
Great Lakes Productions November 2001 - November 2005
Skills
BPO, Management, Global Delivery, Customer Experience, Coaching, Service Delivery, Operations Management, CRM, Team Leadership, Profit/Loss..., Employee Recognition, Call Centers, Customer Retention, Training, Talent Acquisition, Team Management, Customer Satisfaction, Customer Service
Education
Monroe Community College 2001 — 2004
Associate's degree, Business Administration
Ember Cornett Ember Cornett's Concentrix Experience December 2014 - July 2015
Job Virtual High Volume Recruiter with ManpowerGroup
Industry Staffing and Recruiting
Experience
ManpowerGroup July 2015 - Present
Concentrix December 2014 - July 2015
Harrison Medical Center September 2014 - December 2014
ManpowerGroup January 2013 - August 2014
DataSphere Technologies Inc. January 2012 - September 2012
Penguin Windows February 2009 - December 2010
Advenced Marketing, Inc. March 2010 - October 2010
Bright Now! Dental July 2008 - December 2008
Skills
Leadership, Team Building, Management, Customer Service, Sales, Online Advertising, Sales Operations, Networking, New Business Development, Staffing Services, Temporary Staffing, Permanent Staffing, Sourcing, Screening, coaching, Data Entry, Workflow Management, Coaching, Human Resources, Recruiting, Interviews, Onboarding, Applicant Tracking..., Talent Acquisition, Temporary Placement
Education
Olympic College 2014 — 2016
Business, Management, Marketing, and Related Support Services
Berkshire 2007 — 2008
Dental Assisting
Ocosta High School
Diploma
ManpowerGroup July 2015 - Present
Concentrix December 2014 - July 2015
Harrison Medical Center September 2014 - December 2014
ManpowerGroup January 2013 - August 2014
DataSphere Technologies Inc. January 2012 - September 2012
Penguin Windows February 2009 - December 2010
Advenced Marketing, Inc. March 2010 - October 2010
Bright Now! Dental July 2008 - December 2008
Skills
Leadership, Team Building, Management, Customer Service, Sales, Online Advertising, Sales Operations, Networking, New Business Development, Staffing Services, Temporary Staffing, Permanent Staffing, Sourcing, Screening, coaching, Data Entry, Workflow Management, Coaching, Human Resources, Recruiting, Interviews, Onboarding, Applicant Tracking..., Talent Acquisition, Temporary Placement
Education
Olympic College 2014 — 2016
Business, Management, Marketing, and Related Support Services
Berkshire 2007 — 2008
Dental Assisting
Ocosta High School
Diploma
Antoni DIMOV's Concentrix Experience March 2015 - Present
Job Service Delivery Team Leader at Sofica Group, a TeleTech company
Industry Outsourcing/Offshoring
Experience
Sofica Group, a TeleTech Company June 2015 - Present
Concentrix March 2015 - Present
Concentrix February 2014 - February 2015
IBM August 2013 - February 2014
IBM September 2012 - August 2013
CANCUN June 2011 - February 2012
Agence THE SMARTS - Conseil en Marketing Digital June 2010 - September 2010
ESTHEDELLE June 2009 - July 2009
RABAT AMERICAN SCHOOL June 2008 - July 2008
ACCESS TELESERVICES November 2006 - June 2007
Skills
Team Leadership, CRM, Customer Service, Cisco Technologies, Front Office Support, Marketing Communications, Salesforce.com, Marketing Management, Team Management, Order to Cash, Brand Management, Outsourcing, Finance, Business Process..., Oracle, SAP, Public Speaking, Marketing, Microsoft Office, French, English, KPI Reports, Microsoft Excel, International Marketing, Project Management, Operations Management, Experienced Business..., Advertising Agency, Back Office, Consulting, Marketing Strategy, Market Research, Promotional Marketing, Call Centers, Public Relations, Retail, Sales Promotion, Coaching, Facebook, Digital Marketing, E-commerce, Program Management, Photoshop, Networking, Quality Control
Education
INSEEC Paris 2010 — 2012
Master, Image des marques (brand management)
Staffordshire University 2007 — 2010
Bachelor's degree, Marketing/Marketing Management, General
Sofica Group, a TeleTech Company June 2015 - Present
Concentrix March 2015 - Present
Concentrix February 2014 - February 2015
IBM August 2013 - February 2014
IBM September 2012 - August 2013
CANCUN June 2011 - February 2012
Agence THE SMARTS - Conseil en Marketing Digital June 2010 - September 2010
ESTHEDELLE June 2009 - July 2009
RABAT AMERICAN SCHOOL June 2008 - July 2008
ACCESS TELESERVICES November 2006 - June 2007
Skills
Team Leadership, CRM, Customer Service, Cisco Technologies, Front Office Support, Marketing Communications, Salesforce.com, Marketing Management, Team Management, Order to Cash, Brand Management, Outsourcing, Finance, Business Process..., Oracle, SAP, Public Speaking, Marketing, Microsoft Office, French, English, KPI Reports, Microsoft Excel, International Marketing, Project Management, Operations Management, Experienced Business..., Advertising Agency, Back Office, Consulting, Marketing Strategy, Market Research, Promotional Marketing, Call Centers, Public Relations, Retail, Sales Promotion, Coaching, Facebook, Digital Marketing, E-commerce, Program Management, Photoshop, Networking, Quality Control
Education
INSEEC Paris 2010 — 2012
Master, Image des marques (brand management)
Staffordshire University 2007 — 2010
Bachelor's degree, Marketing/Marketing Management, General
Nedelina Tasheva's Concentrix Experience March 2015 - Present
Job at
Industry Information Technology and Services
Experience
Concentrix March 2015 - Present
Concentrix May 2014 - Present
IBM August 2013 - May 2014
AVOSEC Private Limited August 2012 - August 2013
Skills
Account Management, Customer Service, Microsoft Office, Information Technology, Information Management, Solution Selling, Pre-sales, Sales Management, New Business Development, Salesforce.com, Professional Services, Enterprise Software, Networking, Managed Services, CRM, SaaS, Call Centers
Education
Sofia University St. Kliment Ohridski 2010 — 2014
Concentrix March 2015 - Present
Concentrix May 2014 - Present
IBM August 2013 - May 2014
AVOSEC Private Limited August 2012 - August 2013
Skills
Account Management, Customer Service, Microsoft Office, Information Technology, Information Management, Solution Selling, Pre-sales, Sales Management, New Business Development, Salesforce.com, Professional Services, Enterprise Software, Networking, Managed Services, CRM, SaaS, Call Centers
Education
Sofia University St. Kliment Ohridski 2010 — 2014
Jeff Azzolina Jeff Azzolina's Concentrix Experience April 2015 - Present
Job Team Manager at Concentrix
Industry Telecommunications
Experience
Concentrix April 2015 - Present
Windstream Communications October 2014 - December 2014
Windstream Communications September 2012 - October 2014
Windstream Communications 2010 - 2014
Windstream Communications September 2010 - August 2012
Skills
Telecommunications, VoIP, MPLS, Call Centers, IP, Managed Services, Ethernet, Telephony, Wireless, SIP, Microsoft Excel, Microsoft Word, Communication, Organization, Time Management, Team Leadership, Customer Engagement
Education
Monroe Community College 2004 — 2006
Concentrix April 2015 - Present
Windstream Communications October 2014 - December 2014
Windstream Communications September 2012 - October 2014
Windstream Communications 2010 - 2014
Windstream Communications September 2010 - August 2012
Skills
Telecommunications, VoIP, MPLS, Call Centers, IP, Managed Services, Ethernet, Telephony, Wireless, SIP, Microsoft Excel, Microsoft Word, Communication, Organization, Time Management, Team Leadership, Customer Engagement
Education
Monroe Community College 2004 — 2006
Frederic Therrien's Concentrix Experience September 2010 - January 2012
Job President/Sr. Network Engineer at NetFit Solutions, Inc.
Industry Information Technology and Services
Experience
Net-Fit Solutions, Inc. January 2013 - Present
Net-Fit Solutions January 2013 - Present
VentureNet, LLC July 2012 - January 2013
New South Express - NSE May 2012 - July 2012
Elwood Staffing Services, Inc. March 2012 - May 2012
Concentrix September 2010 - January 2012
CDI LLC September 2009 - June 2010
Enterprise Technologies, LLC October 2008 - June 2009
Peak Systems NY December 2007 - October 2008
Network Integrator, Inc. May 2003 - October 2008
Skills
Network Engineering, Network Design, Network Administration, Switches, Routers, Active Directory, Disaster Recovery, Firewalls, Security, VMware, CCNA, Network Security, Virtualization, VPN, Troubleshooting, System Administration, Servers, VoIP, Wireless, Routing, Cisco Call Manager, Data Center, Windows Server, Cisco Technologies, Technical Support, Networking, Citrix, Operating Systems, Help Desk Support, System Deployment, Cisco Routers, Integration, CCNP, Microsoft Exchange, Wireless Networking
Education
University of South Florida 1989 — 1991
BS, Management
St. Petersburg College 1979 — 1981
AA, Business Administration
Charlotte High School 1974 — 1977
HS Diploma, College Prep
Net-Fit Solutions, Inc. January 2013 - Present
Net-Fit Solutions January 2013 - Present
VentureNet, LLC July 2012 - January 2013
New South Express - NSE May 2012 - July 2012
Elwood Staffing Services, Inc. March 2012 - May 2012
Concentrix September 2010 - January 2012
CDI LLC September 2009 - June 2010
Enterprise Technologies, LLC October 2008 - June 2009
Peak Systems NY December 2007 - October 2008
Network Integrator, Inc. May 2003 - October 2008
Skills
Network Engineering, Network Design, Network Administration, Switches, Routers, Active Directory, Disaster Recovery, Firewalls, Security, VMware, CCNA, Network Security, Virtualization, VPN, Troubleshooting, System Administration, Servers, VoIP, Wireless, Routing, Cisco Call Manager, Data Center, Windows Server, Cisco Technologies, Technical Support, Networking, Citrix, Operating Systems, Help Desk Support, System Deployment, Cisco Routers, Integration, CCNP, Microsoft Exchange, Wireless Networking
Education
University of South Florida 1989 — 1991
BS, Management
St. Petersburg College 1979 — 1981
AA, Business Administration
Charlotte High School 1974 — 1977
HS Diploma, College Prep
Jesse Stigile Jesse Stigile's Concentrix Experience July 2015 - September 2015
Job Marketing Intern at Concentrix
Industry Marketing and Advertising
Experience
Concentrix July 2015 - September 2015
Peninsula Bible Fellowship September 2012 - June 2014
Bainbridge Island Parks and Recreation June 2013 - August 2013
Skills
Leadership, Management, Public Speaking, English, Customer Service, Research, Strategic Planning, Event Management, Marketing
Education
Western Washington University 2014 — 2016
Bachelor of Arts (B.A.), Double Major in Business Management and Cultural Anthropology
Olympic College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
North Kitsap High School 2008 — 2012
Concentrix July 2015 - September 2015
Peninsula Bible Fellowship September 2012 - June 2014
Bainbridge Island Parks and Recreation June 2013 - August 2013
Skills
Leadership, Management, Public Speaking, English, Customer Service, Research, Strategic Planning, Event Management, Marketing
Education
Western Washington University 2014 — 2016
Bachelor of Arts (B.A.), Double Major in Business Management and Cultural Anthropology
Olympic College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
North Kitsap High School 2008 — 2012
Jeff Berry's Concentrix Experience March 2012 - July 2013
Job Training Specialist at CaterTrax
Industry Photography
Experience
CaterTrax July 2013 - Present
NorthLight Photography September 2014 - Present
Concentrix March 2012 - July 2013
BayCreek Paddling Center 2010 - 2012
Mary Corcoran Photography 2009 - July 2011
Booksmart Studio November 2008 - July 2009
Creations Unlimited Photography 1994 - 2008
Norman Howard School September 1992 - June 2002
Skills
Photography, Portrait Photography, Advertising, Digital Photography, Image Manipulation, Social Networking, Cross-functional Team..., Experienced Speaker, Art Education, Weddings, Salesforce.com, Sales, Portraits, Image Editing, Data Collection, Editing, Sales Process, Customer Service, Lightroom, Training
Education
Rochester Institute of Technology 1989 — 1992
BFA, Photo Illustration / Photography
Southern Illinois University, Carbondale
CaterTrax July 2013 - Present
NorthLight Photography September 2014 - Present
Concentrix March 2012 - July 2013
BayCreek Paddling Center 2010 - 2012
Mary Corcoran Photography 2009 - July 2011
Booksmart Studio November 2008 - July 2009
Creations Unlimited Photography 1994 - 2008
Norman Howard School September 1992 - June 2002
Skills
Photography, Portrait Photography, Advertising, Digital Photography, Image Manipulation, Social Networking, Cross-functional Team..., Experienced Speaker, Art Education, Weddings, Salesforce.com, Sales, Portraits, Image Editing, Data Collection, Editing, Sales Process, Customer Service, Lightroom, Training
Education
Rochester Institute of Technology 1989 — 1992
BFA, Photo Illustration / Photography
Southern Illinois University, Carbondale
Christopher Polizzi's Concentrix Experience 1998 - 2001
Job Digital Media Specialist at YourMembership
Industry Marketing and Advertising
Experience
YourMembership May 2015 - Present
The Berry Company August 2013 - April 2015
Messenger Post Media July 2012 - April 2013
Clipper Magazine January 2011 - July 2012
Evolution Impression May 2010 - October 2010
Element K October 2008 - May 2010
Mail Technologies March 2007 - May 2008
Time Warner Media Sales April 2005 - March 2007
Vertis Marketing October 2001 - April 2005
Concentrix 1998 - 2001
Skills
Business Development, New Business Development, Solution Selling, Account Management, Lead Generation, Advertising, Online Advertising, Salesforce.com, Competitive Analysis, Marketing, Customer Service, Social Media, Integrated Marketing, Sales, Strategic Partnerships, Sales Operations, Strategy, Marketing Strategy, Product Development, Training, B2B, Email Marketing, Management, Direct Marketing, Direct Mail, Budgets, Online Marketing, Digital Marketing, Marketing Communications, Social Media Marketing, Cold Calling, Selling, Direct Sales, CRM, Sales Process, Sales Presentations, Advertising Sales, Social Networking, Sales Management, B2B Marketing, Digital Media, SEO, Market Research, Trade Shows, Mobile Marketing, Product Marketing, Customer Retention, SEM, Media Planning, Marketing Management
Education
Nazareth College of Rochester 1991 — 1994
Bachelor of Arts (B.A.)
State University of New York College at Oswego 1982 — 1986
Pittsford Sutherland
YourMembership May 2015 - Present
The Berry Company August 2013 - April 2015
Messenger Post Media July 2012 - April 2013
Clipper Magazine January 2011 - July 2012
Evolution Impression May 2010 - October 2010
Element K October 2008 - May 2010
Mail Technologies March 2007 - May 2008
Time Warner Media Sales April 2005 - March 2007
Vertis Marketing October 2001 - April 2005
Concentrix 1998 - 2001
Skills
Business Development, New Business Development, Solution Selling, Account Management, Lead Generation, Advertising, Online Advertising, Salesforce.com, Competitive Analysis, Marketing, Customer Service, Social Media, Integrated Marketing, Sales, Strategic Partnerships, Sales Operations, Strategy, Marketing Strategy, Product Development, Training, B2B, Email Marketing, Management, Direct Marketing, Direct Mail, Budgets, Online Marketing, Digital Marketing, Marketing Communications, Social Media Marketing, Cold Calling, Selling, Direct Sales, CRM, Sales Process, Sales Presentations, Advertising Sales, Social Networking, Sales Management, B2B Marketing, Digital Media, SEO, Market Research, Trade Shows, Mobile Marketing, Product Marketing, Customer Retention, SEM, Media Planning, Marketing Management
Education
Nazareth College of Rochester 1991 — 1994
Bachelor of Arts (B.A.)
State University of New York College at Oswego 1982 — 1986
Pittsford Sutherland
Candace Navarro's Concentrix Experience November 2013 - December 2014
Job Renewals Delivery at SolarWinds
Industry Computer Software
Experience
SolarWinds December 2014 - Present
Concentrix November 2013 - December 2014
AdvancedMD June 2011 - March 2013
Encover-Concentrix 2007 - 2011
Olympus Funding January 2006 - December 2009
Alta View Hospital February 2003 - October 2008
Skills
Lead Generation, Direct Sales, Salesforce.com, SaaS, Account Management, Solution Selling, CRM, Enterprise Software, Sales Process, Sales, Sales Management, Cold Calling, Training, Software Industry, Management, Sales Presentations, Sales Operations, Customer Retention, Business Development, New Business Development, B2B, Selling, Team Leadership, Channel Partners, Product Management, Call Centers, Customer Satisfaction, Strategic Partnerships
Education
Salt Lake Community College
SolarWinds December 2014 - Present
Concentrix November 2013 - December 2014
AdvancedMD June 2011 - March 2013
Encover-Concentrix 2007 - 2011
Olympus Funding January 2006 - December 2009
Alta View Hospital February 2003 - October 2008
Skills
Lead Generation, Direct Sales, Salesforce.com, SaaS, Account Management, Solution Selling, CRM, Enterprise Software, Sales Process, Sales, Sales Management, Cold Calling, Training, Software Industry, Management, Sales Presentations, Sales Operations, Customer Retention, Business Development, New Business Development, B2B, Selling, Team Leadership, Channel Partners, Product Management, Call Centers, Customer Satisfaction, Strategic Partnerships
Education
Salt Lake Community College
Alicia Libutti Alicia Libutti's Concentrix Experience June 2015 - Present
Job Workforce Management at Concentrix
Industry Retail
Experience
Concentrix June 2015 - Present
Hertz February 2014 - May 2015
Advantage Sales & Marketing November 2014 - February 2015
Best Buy December 2012 - November 2014
Merton Williams Middle School August 2013 - June 2014
Wegmans Food Markets August 2012 - March 2013
Niagara University August 2008 - May 2012
Skills
Customer Service, Microsoft Word, Creativity, Logical Approach, Teamwork, Student Counseling, Microsoft Office, Small Group Counseling, Time Management, Microsoft Excel, Social Networking, Critical Thinking
Education
University of Rochester 2012 — 2014
Master of Education (MEd), School Counseling
Niagara University 2008 — 2012
Bachelor of Education (BEd), 5-12 English Education
Concentrix June 2015 - Present
Hertz February 2014 - May 2015
Advantage Sales & Marketing November 2014 - February 2015
Best Buy December 2012 - November 2014
Merton Williams Middle School August 2013 - June 2014
Wegmans Food Markets August 2012 - March 2013
Niagara University August 2008 - May 2012
Skills
Customer Service, Microsoft Word, Creativity, Logical Approach, Teamwork, Student Counseling, Microsoft Office, Small Group Counseling, Time Management, Microsoft Excel, Social Networking, Critical Thinking
Education
University of Rochester 2012 — 2014
Master of Education (MEd), School Counseling
Niagara University 2008 — 2012
Bachelor of Education (BEd), 5-12 English Education
Gerald Darnell Gerald Darnell's Concentrix Experience January 2015 - April 2015
Job Specialist
Industry Retail
Experience
JPMorgan Chase & Co. 2015 - Present
ECS May 2015 - Present
International Brotherhood of Electrical Workers 2005 - Present
Concentrix January 2015 - April 2015
Skills
Excellent communication..., Hard worker, Good..., Able to work well on my..., Respectable, Able to..., I'm Computer Literate –..., Accuracy, Flexible, Pay..., Quality, Active..., Respectful,..., Professional, Empathy,...
Education
Scottsdale Community College 2014 — 2017
Associate's Degree, Business Administration and Management, (General)
JPMorgan Chase & Co. 2015 - Present
ECS May 2015 - Present
International Brotherhood of Electrical Workers 2005 - Present
Concentrix January 2015 - April 2015
Skills
Excellent communication..., Hard worker, Good..., Able to work well on my..., Respectable, Able to..., I'm Computer Literate –..., Accuracy, Flexible, Pay..., Quality, Active..., Respectful,..., Professional, Empathy,...
Education
Scottsdale Community College 2014 — 2017
Associate's Degree, Business Administration and Management, (General)
Sarah Hurtado Sarah Hurtado's Concentrix Experience September 2013 - Present
Job Renewals Delivery at SolarWinds
Industry Computer & Network Security
Experience
SolarWinds March 2015 - Present
Concentrix September 2013 - Present
Concentrix March 2013 - September 2013
Concentrix April 2011 - March 2013
Concentrix February 2010 - April 2011
A2dLP March 2003 - March 2010
Qwest Communications October 2008 - May 2009
Primary Children's Hospital August 2005 - September 2007
University of Utah Hospitals and Clinics May 1998 - August 2005
Skills
Customer Service, Direct Sales, Salesforce.com, Sales, Training, Account Management, Call Center, Process Improvement, Customer Satisfaction, Team Building, Sales Operations, Sales Process, Sales Management, B2B, Team Leadership, CRM, Team Management, Call Centers, Customer Retention, Marketing, Recruiting, Selling
Education
Salt Lake Community College 2005 — 2008
Nursing
University of Utah 2000 — 2003
Nursing
SolarWinds March 2015 - Present
Concentrix September 2013 - Present
Concentrix March 2013 - September 2013
Concentrix April 2011 - March 2013
Concentrix February 2010 - April 2011
A2dLP March 2003 - March 2010
Qwest Communications October 2008 - May 2009
Primary Children's Hospital August 2005 - September 2007
University of Utah Hospitals and Clinics May 1998 - August 2005
Skills
Customer Service, Direct Sales, Salesforce.com, Sales, Training, Account Management, Call Center, Process Improvement, Customer Satisfaction, Team Building, Sales Operations, Sales Process, Sales Management, B2B, Team Leadership, CRM, Team Management, Call Centers, Customer Retention, Marketing, Recruiting, Selling
Education
Salt Lake Community College 2005 — 2008
Nursing
University of Utah 2000 — 2003
Nursing
John Magee John Magee's Concentrix Experience 2000 - 2004
Job Partner at B2B CFO®
Industry Accounting
Experience
B2B CFO® 2013 - Present
The Bonadio Group 2004 - 2012
Concentrix 2000 - 2004
Nextera Interactive 1997 - 2000
PwC 1991 - 1996
PwC 1990 - 1991
PwC 1987 - 1990
PwC 1984 - 1987
Touche Ross 1981 - 1984
Skills
Mergers & Acquisitions, Finance, Accounting, Financial Analysis, Budgets, Mergers, Due Diligence, Auditing, Strategic Planning, Risk Management, Executive Management, Acquisition Integration, Cash Flow, General Ledger, Strategy, Financial Advisory, Financial Reporting, CPA, Leadership, Small Business, Management, Internal Controls, Acquisitions, Strategic Financial..., Analysis, Marketing, Operations Management, Business Development, Managerial Finance, Treasury Management, Strategic Leadership, Change Management, Financial Modeling, Strategic Human..., Information Technology..., Facilities Operations, Executive Positions, Human Resources
Education
Saint John Fisher College 1977 — 1981
BS, Accounting
B2B CFO® 2013 - Present
The Bonadio Group 2004 - 2012
Concentrix 2000 - 2004
Nextera Interactive 1997 - 2000
PwC 1991 - 1996
PwC 1990 - 1991
PwC 1987 - 1990
PwC 1984 - 1987
Touche Ross 1981 - 1984
Skills
Mergers & Acquisitions, Finance, Accounting, Financial Analysis, Budgets, Mergers, Due Diligence, Auditing, Strategic Planning, Risk Management, Executive Management, Acquisition Integration, Cash Flow, General Ledger, Strategy, Financial Advisory, Financial Reporting, CPA, Leadership, Small Business, Management, Internal Controls, Acquisitions, Strategic Financial..., Analysis, Marketing, Operations Management, Business Development, Managerial Finance, Treasury Management, Strategic Leadership, Change Management, Financial Modeling, Strategic Human..., Information Technology..., Facilities Operations, Executive Positions, Human Resources
Education
Saint John Fisher College 1977 — 1981
BS, Accounting
Effie Touris's Concentrix Experience November 2014 - July 2015
Job TMS/Product Support Representative
Industry Consumer Services
Experience
TMS/Product Support Representative TECHCOM SOFTWARE SOLUTIONS September 2015 - Present
Concentrix November 2014 - July 2015
VitaTree Nutritionals Inc. October 2012 - November 2014
2006-2010 December 2006 - September 2010
IDenticam Systems Toronto January 2000 - July 2006
Account Manager January 1998 - January 2000
ROYAL CONNAUGHT PLAZA HOTEL Hamilton/Toronto January 1996 - January 1998
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Skills
French, Italian, German, Greek, Account Management, Sales Management, Negotiation, New Business Development, Customer Service, Staff Supervision, Forecasting, Management, Event Management, Sales Operations, Product Management, Sales, Training, Business Development, Marketing, B2B, Selling, Business Planning, Customer Satisfaction
Education
Saint Lawrence College 1992 — 1995
Diploma with Honors, Hotel & Restaurant Management
American College of Switzerland
BA, Marketing
Hotel
Management Diploma (Honours), Business, Management, Marketing, and Related Support Services
TMS/Product Support Representative TECHCOM SOFTWARE SOLUTIONS September 2015 - Present
Concentrix November 2014 - July 2015
VitaTree Nutritionals Inc. October 2012 - November 2014
2006-2010 December 2006 - September 2010
IDenticam Systems Toronto January 2000 - July 2006
Account Manager January 1998 - January 2000
ROYAL CONNAUGHT PLAZA HOTEL Hamilton/Toronto January 1996 - January 1998
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Kingston 1000 Islands Cruises & Red Trolleys 1994 - 1996
Skills
French, Italian, German, Greek, Account Management, Sales Management, Negotiation, New Business Development, Customer Service, Staff Supervision, Forecasting, Management, Event Management, Sales Operations, Product Management, Sales, Training, Business Development, Marketing, B2B, Selling, Business Planning, Customer Satisfaction
Education
Saint Lawrence College 1992 — 1995
Diploma with Honors, Hotel & Restaurant Management
American College of Switzerland
BA, Marketing
Hotel
Management Diploma (Honours), Business, Management, Marketing, and Related Support Services
Robert Fullerton's Concentrix Experience May 2015 - Present
Job at
Industry Construction
Experience
Concentrix May 2015 - Present
City of Thousand Oaks February 2012 - Present
NTI/IBM February 2015 - April 2015
Leko Construction May 2012 - August 2013
Transworld Systems March 2012 - November 2012
U.S. Army Corps of Engineers October 2009 - October 2010
Sukut Construction February 2004 - June 2008
Ebensteiner Company November 1998 - November 2003
US Naval Reserve October 1994 - October 1999
CALEX Engineering August 1997 - October 1998
Skills
AutoCAD, Construction, Contract Management, Process Scheduler, Project Planning, word processing, marketing, Project Management, Analysis, Sales, Team Building, Construction Management, Engineering
Education
Penn Foster Career School 2005 — 2006
Auto Cad Drafting
CSUN 1984 — 1985
Engineering
Moorpark College 1981 — 1983
Engineering
Concentrix May 2015 - Present
City of Thousand Oaks February 2012 - Present
NTI/IBM February 2015 - April 2015
Leko Construction May 2012 - August 2013
Transworld Systems March 2012 - November 2012
U.S. Army Corps of Engineers October 2009 - October 2010
Sukut Construction February 2004 - June 2008
Ebensteiner Company November 1998 - November 2003
US Naval Reserve October 1994 - October 1999
CALEX Engineering August 1997 - October 1998
Skills
AutoCAD, Construction, Contract Management, Process Scheduler, Project Planning, word processing, marketing, Project Management, Analysis, Sales, Team Building, Construction Management, Engineering
Education
Penn Foster Career School 2005 — 2006
Auto Cad Drafting
CSUN 1984 — 1985
Engineering
Moorpark College 1981 — 1983
Engineering
Annie Kwon Annie Kwon's Concentrix Experience July 2015 - Present
Job Product Support Advisor
Industry Information Technology and Services
Experience
Concentrix July 2015 - Present
Barnes and Noble August 2013 - January 2015
Jerome M. Marks Agency LLC April 2012 - June 2013
Educational Design Resources June 2010 - November 2011
Women In Technology January 2010 - November 2011
ITS Distributed Support Services March 2007 - November 2011
Baptist Campus Ministries (RIT Chapter) September 2007 - May 2010
Kresage Hearing Research Institute June 2008 - August 2008
NTID Learning Center September 2007 - May 2008
Ritz Sports Zone September 2006 - May 2007
Skills
Programming, Statistics, Java, JavaScript, CSS, Web Design, HTML, jQuery, XML, MySQL, Minitab, Matlab, Python, PHP, Microsoft Word, Photoshop, Web Development, Microsoft Office, Illustrator
Education
Rochester Institute of Technology 2010 — 2012
Master in Science, Web Development and Human Computer Interaction, 3.4
Rochester Institute of Technology 2005 — 2010
Bachelor in Science, Applied Mathematics and Computing, 2.9
Concentrix July 2015 - Present
Barnes and Noble August 2013 - January 2015
Jerome M. Marks Agency LLC April 2012 - June 2013
Educational Design Resources June 2010 - November 2011
Women In Technology January 2010 - November 2011
ITS Distributed Support Services March 2007 - November 2011
Baptist Campus Ministries (RIT Chapter) September 2007 - May 2010
Kresage Hearing Research Institute June 2008 - August 2008
NTID Learning Center September 2007 - May 2008
Ritz Sports Zone September 2006 - May 2007
Skills
Programming, Statistics, Java, JavaScript, CSS, Web Design, HTML, jQuery, XML, MySQL, Minitab, Matlab, Python, PHP, Microsoft Word, Photoshop, Web Development, Microsoft Office, Illustrator
Education
Rochester Institute of Technology 2010 — 2012
Master in Science, Web Development and Human Computer Interaction, 3.4
Rochester Institute of Technology 2005 — 2010
Bachelor in Science, Applied Mathematics and Computing, 2.9
Boryana Daskalova's Concentrix Experience September 2014 - Present
Job Economist
Industry Think Tanks
Experience
Concentrix September 2014 - Present
Concentrix April 2014 - Present
IBM GDC, Bulgaria May 2012 - April 2014
Institute for Market Economics (IME) November 2011 - January 2012
Ministry of Economy and Competition September 2009 - October 2011
Education
Universidad Rey Juan Carlos 2010 — 2011
Master's Degree, Institutions and Economic Growth
Universidad Carlos III de Madrid 2009 — 2009
Bachelor's degree, Political Science and Government
Sofia University St. Kliment Ohridski 2000 — 2005
Bachelor's degree, Political Science and Government
Concentrix September 2014 - Present
Concentrix April 2014 - Present
IBM GDC, Bulgaria May 2012 - April 2014
Institute for Market Economics (IME) November 2011 - January 2012
Ministry of Economy and Competition September 2009 - October 2011
Education
Universidad Rey Juan Carlos 2010 — 2011
Master's Degree, Institutions and Economic Growth
Universidad Carlos III de Madrid 2009 — 2009
Bachelor's degree, Political Science and Government
Sofia University St. Kliment Ohridski 2000 — 2005
Bachelor's degree, Political Science and Government
Dawn Lucas Dawn Lucas's Concentrix Experience 1994 - 2001
Job Associate Director, NTID Center on Employment at Rochester Institute of Technology
Industry Education Management
Experience
Rochester Institute of Technology January 2001 - Present
Concentrix 1994 - 2001
Citibank, NYS 1986 - 1994
Skills
Higher Education, Job Search Strategies, Public Speaking, Resume Writing, Career Counseling, Training, Coaching, Program Development, Staff Development, Outlook, Student Affairs, Interviews, Leadership Development, Community Outreach, Access, Career Development
Education
Nazareth College 1982 — 1986
BS, Business Management
Rochester Institute of Technology January 2001 - Present
Concentrix 1994 - 2001
Citibank, NYS 1986 - 1994
Skills
Higher Education, Job Search Strategies, Public Speaking, Resume Writing, Career Counseling, Training, Coaching, Program Development, Staff Development, Outlook, Student Affairs, Interviews, Leadership Development, Community Outreach, Access, Career Development
Education
Nazareth College 1982 — 1986
BS, Business Management
Brendan McCarthy, MBA Brendan McCarthy, MBA's Concentrix Experience July 2012 - October 2014
Job Sales Analyst at Southern Tier Brewing Company
Industry Financial Services
Experience
Southern Tier Brewing Company June 2015 - Present
Paychex October 2013 - May 2015
Concentrix July 2012 - October 2014
Concentrix 2012 - 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Social Media, Public Speaking, Market Research, Leadership, Sales, Social Networking, Time Management, Event Planning
Education
Rochester Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Operations Management and Supervision
Saint Lawrence University 2008 — 2012
Bachelor of Arts (B.A.), Economics
Southern Tier Brewing Company June 2015 - Present
Paychex October 2013 - May 2015
Concentrix July 2012 - October 2014
Concentrix 2012 - 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Social Media, Public Speaking, Market Research, Leadership, Sales, Social Networking, Time Management, Event Planning
Education
Rochester Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Operations Management and Supervision
Saint Lawrence University 2008 — 2012
Bachelor of Arts (B.A.), Economics
Marc Killian Marc Killian's Concentrix Experience June 2010 - July 2011
Job Operations Manager with an Analytic Focus
Industry Outsourcing/Offshoring
Experience
Baltimore City Public Schools Baltimore December 2012 - Present
Omnicare July 2011 - July 2012
Concentrix June 2010 - July 2011
ATS Call Centers Inc July 2005 - June 2010
Sutherland Global Services Inc June 2000 - April 2005
US Postal Service April 1996 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Operations Management, Program Management, Training, Payroll, Scheduling Tools, Resource Management, Full P&L Responsibility, Forecasting, Reports, Analytics, Global Client Management, Problem Solving, Policy, Salesforce.com, Customer Satisfaction, Retention Strategies, IVR, Incentive Programs, Quality Auditing, Process Improvement, Invoicing, Cross-cultural Teams, Quality Assurance, Recruiting, Coaching, Leadership, Management, Customer Service, Software Documentation, Troubleshooting
Education
Monroe Community College
Associate's degree, Criminal Justice
State University of New York College at Brockport
International Business & Economics
Baltimore City Public Schools Baltimore December 2012 - Present
Omnicare July 2011 - July 2012
Concentrix June 2010 - July 2011
ATS Call Centers Inc July 2005 - June 2010
Sutherland Global Services Inc June 2000 - April 2005
US Postal Service April 1996 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Operations Management, Program Management, Training, Payroll, Scheduling Tools, Resource Management, Full P&L Responsibility, Forecasting, Reports, Analytics, Global Client Management, Problem Solving, Policy, Salesforce.com, Customer Satisfaction, Retention Strategies, IVR, Incentive Programs, Quality Auditing, Process Improvement, Invoicing, Cross-cultural Teams, Quality Assurance, Recruiting, Coaching, Leadership, Management, Customer Service, Software Documentation, Troubleshooting
Education
Monroe Community College
Associate's degree, Criminal Justice
State University of New York College at Brockport
International Business & Economics
Christina Arden Christina Arden's Concentrix Experience June 2012 - August 2012
Job Assistant to Property Manager, Community Theatre Promoter. Performer
Industry Marketing and Advertising
Experience
with RPO Community Supporters November 2012 - April 2014
Concentrix June 2012 - August 2012
Uncle Bob's Self Storage October 2011 - January 2012
Direct 2 Market Sales Solutions June 2010 - November 2010
New York Life Insurance Company February 2009 - June 2010
Rochester Philharmonic Orchestra November 2007 - August 2008
Tradition Fine Gifts and Judaica May 2002 - June 2007
Patriot Newspapers April 1989 - November 2001
Skills
Account Management, Microsoft Word, Lead Generation, Mac, Customer Service, Public Relations, B2B, New Business Development, Sales Process, Public Speaking, Enterprise Software, Training, Team Leadership, Salesforce.com, Event Planning, Direct Sales, Sales Management, Advertising, SaaS, Customer Satisfaction
Education
Monroe High School
New York University
with RPO Community Supporters November 2012 - April 2014
Concentrix June 2012 - August 2012
Uncle Bob's Self Storage October 2011 - January 2012
Direct 2 Market Sales Solutions June 2010 - November 2010
New York Life Insurance Company February 2009 - June 2010
Rochester Philharmonic Orchestra November 2007 - August 2008
Tradition Fine Gifts and Judaica May 2002 - June 2007
Patriot Newspapers April 1989 - November 2001
Skills
Account Management, Microsoft Word, Lead Generation, Mac, Customer Service, Public Relations, B2B, New Business Development, Sales Process, Public Speaking, Enterprise Software, Training, Team Leadership, Salesforce.com, Event Planning, Direct Sales, Sales Management, Advertising, SaaS, Customer Satisfaction
Education
Monroe High School
New York University
Dena Watson's Concentrix Experience February 2013 - December 2014
Job Business Operations Associate at Aerotek
Industry Marketing and Advertising
John Witek John Witek's Concentrix Experience February 2014 - Present
Job Vice President Global Financial Operations at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM Global Services July 2011 - January 2014
IBM July 2008 - July 2011
IBM February 2005 - July 2008
IBM August 2001 - February 2005
IBM 1985 - 2001
Skills
Board Member,..., Business Analysis, Business Process..., Business Transformation, Finance, Financial Analysis, Forecasting, Leadership, Outsourcing, Managerial Finance, Portfolio Management, Consolidation, Financial Modeling, Strategic Planning, Change Management, Strategy, Process Improvement, Management Consulting, Financial Reporting, Vendor Management, Business Process, IT Strategy
Education
Northeastern University
Bachelor's degree, Finance
Long Island University
MBA, Finance
Concentrix February 2014 - Present
IBM Global Services July 2011 - January 2014
IBM July 2008 - July 2011
IBM February 2005 - July 2008
IBM August 2001 - February 2005
IBM 1985 - 2001
Skills
Board Member,..., Business Analysis, Business Process..., Business Transformation, Finance, Financial Analysis, Forecasting, Leadership, Outsourcing, Managerial Finance, Portfolio Management, Consolidation, Financial Modeling, Strategic Planning, Change Management, Strategy, Process Improvement, Management Consulting, Financial Reporting, Vendor Management, Business Process, IT Strategy
Education
Northeastern University
Bachelor's degree, Finance
Long Island University
MBA, Finance
Michael Fansler Michael Fansler's Concentrix Experience February 2014 - Present
Job Team Leader at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 2014 - Present
IBM Global Services January 2005 - January 2014
RBC Liberty Life Insurance January 2001 - December 2004
General American Life Insurance March 1996 - December 2000
Sykes Enterprises, Inc March 1993 - February 1996
Forrest Ford Consultants June 1979 - February 1993
Plough, Inc July 1978 - May 1979
Monsanto Company June 1974 - June 1978
Skills
Information Technology..., Expertise in the..., Strengths include team..., Conducting business..., Problem solving skills..., Deliver projects on...
Education
Southern Illinois University, Edwardsville 1976 — 1978
Master of Business Administration (M.B.A.), Management Information Systems, General
Southern Illinois University, Edwardsville 1969 — 1974
Bachelor's Degree, Accounting and Business/Management
Concentrix February 2014 - Present
IBM Global Services January 2005 - January 2014
RBC Liberty Life Insurance January 2001 - December 2004
General American Life Insurance March 1996 - December 2000
Sykes Enterprises, Inc March 1993 - February 1996
Forrest Ford Consultants June 1979 - February 1993
Plough, Inc July 1978 - May 1979
Monsanto Company June 1974 - June 1978
Skills
Information Technology..., Expertise in the..., Strengths include team..., Conducting business..., Problem solving skills..., Deliver projects on...
Education
Southern Illinois University, Edwardsville 1976 — 1978
Master of Business Administration (M.B.A.), Management Information Systems, General
Southern Illinois University, Edwardsville 1969 — 1974
Bachelor's Degree, Accounting and Business/Management
Justin Shong's Concentrix Experience November 2010 - July 2013
Job
Industry Information Technology and Services
Experience
Vidyo February 2014 - Present
Revel Systems July 2013 - January 2014
Concentrix November 2010 - July 2013
OCZ Technology Group November 2007 - July 2010
GBH Communications September 2005 - November 2007
Acer America 2003 - 2005
Quantum3D 2003 - 2003
14 south 2001 - 2003
Avnet 1997 - 2001
Savoir Technology 1997 - 2000
Skills
Sales Management, Solution Selling, Channel, SaaS, Executive Management, Enterprise Software, Storage, SSD, International Sales, Renewals, Leadership, Sales, Cloud Computing, Managed Services, Telepresence, Video Conferencing, Computer Hardware, Multi-Channel Commerce, Distributors, Unified Communications, Direct Sales, Channel Sales, Salesforce.com, Channel Partners, Professional Services, Sales Process, Business Development, Product Marketing, Account Management, Strategic Partnerships, Go-to-market Strategy, Strategy, Product Management, Partner Management, Team Building, VoIP, Management, Strategic Planning, Selling, Lead Generation, B2B, Marketing, Start-ups, Sales Operations, Sales Enablement, Marketing Strategy, Customer Retention, Multi-channel Marketing, Business Alliances, Demand Generation
Education
Santa Clara University - Leavey School of Business 1996 — 2000
MBA, Finance
Santa Clara University 1986 — 1990
BS, Econ
Vidyo February 2014 - Present
Revel Systems July 2013 - January 2014
Concentrix November 2010 - July 2013
OCZ Technology Group November 2007 - July 2010
GBH Communications September 2005 - November 2007
Acer America 2003 - 2005
Quantum3D 2003 - 2003
14 south 2001 - 2003
Avnet 1997 - 2001
Savoir Technology 1997 - 2000
Skills
Sales Management, Solution Selling, Channel, SaaS, Executive Management, Enterprise Software, Storage, SSD, International Sales, Renewals, Leadership, Sales, Cloud Computing, Managed Services, Telepresence, Video Conferencing, Computer Hardware, Multi-Channel Commerce, Distributors, Unified Communications, Direct Sales, Channel Sales, Salesforce.com, Channel Partners, Professional Services, Sales Process, Business Development, Product Marketing, Account Management, Strategic Partnerships, Go-to-market Strategy, Strategy, Product Management, Partner Management, Team Building, VoIP, Management, Strategic Planning, Selling, Lead Generation, B2B, Marketing, Start-ups, Sales Operations, Sales Enablement, Marketing Strategy, Customer Retention, Multi-channel Marketing, Business Alliances, Demand Generation
Education
Santa Clara University - Leavey School of Business 1996 — 2000
MBA, Finance
Santa Clara University 1986 — 1990
BS, Econ
Susan O'Neil's Concentrix Experience July 1985 - November 2002
Job Sales Associate at Magnus Precision Manufacturing
Industry Marketing and Advertising
Experience
Magnus Precision Manufacturing March 2015 - Present
Land O'Lakes/Winfield March 2013 - March 2015
Customer Service Professional July 2012 - February 2013
lia sophia 2009 - 2013
Brady Corporation dba Electromark February 2003 - July 2012
Concentrix July 1985 - November 2002
Skills
Customer Service, Customer Service..., Customer Service..., Call Center, Inbound Marketing, Rebates, Co-op Advertising, Event Management, Manufacturing, Outbound Lead Generation, Client Services..., Event Registrations, SAP, FoxPro, Microsoft Office, Change Management, Customer Satisfaction, Lean Manufacturing, Fulfillment Programs, Problem Solving, Team Leadership, Process Improvement, Management, Call Centers, Leadership, Program Management, Training, CRM, Software Documentation, Sales, Vendor Management, Cross-functional Team..., Project Management, Coaching, Troubleshooting, Team Building, Lead Generation, Sales Operations, Forecasting
Education
Monroe Community College 1983 — 1985
AAS, Computer Programming
Career Navigator Course 2012 — 2012
North Rose Wolcott High School 1976 — 1980
Math and Business
Magnus Precision Manufacturing March 2015 - Present
Land O'Lakes/Winfield March 2013 - March 2015
Customer Service Professional July 2012 - February 2013
lia sophia 2009 - 2013
Brady Corporation dba Electromark February 2003 - July 2012
Concentrix July 1985 - November 2002
Skills
Customer Service, Customer Service..., Customer Service..., Call Center, Inbound Marketing, Rebates, Co-op Advertising, Event Management, Manufacturing, Outbound Lead Generation, Client Services..., Event Registrations, SAP, FoxPro, Microsoft Office, Change Management, Customer Satisfaction, Lean Manufacturing, Fulfillment Programs, Problem Solving, Team Leadership, Process Improvement, Management, Call Centers, Leadership, Program Management, Training, CRM, Software Documentation, Sales, Vendor Management, Cross-functional Team..., Project Management, Coaching, Troubleshooting, Team Building, Lead Generation, Sales Operations, Forecasting
Education
Monroe Community College 1983 — 1985
AAS, Computer Programming
Career Navigator Course 2012 — 2012
North Rose Wolcott High School 1976 — 1980
Math and Business
Raphael Rosati's Concentrix Experience September 2006 - June 2008
Job Analyst Verizon Wireless
Industry Computer & Network Security
Experience
Verizon Wireless June 2014 - Present
Verizon Wireless February 2009 - June 2014
Diversified Computer Solutions June 2008 - January 2009
Concentrix September 2006 - June 2008
Skills
Internet of Things, Data Science, Data Analytics, Business Intelligence, Mobile Devices, Troubleshooting, Telecommunications, Process Improvement, Business Development, Account Management, Social Networking, Training, Leadership, Customer Service, Software, Network Security, Marketing Communications, SEO, Digital Strategy, Business Process..., Public Speaking, Networking, Information Technology, Marketing Research, CRM, Security, Website Development, Idea Generation, Business Analysis, Consumer Behaviour, Digital Marketing, Business Strategy, MBA, Financial Analysis, Employee Training, Presentations, Outstanding..., Alteryx, Tableau, Teradata SQL, Data Analysis, Data Mining, IOT, Predictive Analytics
Education
Southern Wesleyan University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Winthrop University 2002 — 2006
Bachelors of Science, Business Administration
Solebury School 1998 — 2002
Verizon Wireless June 2014 - Present
Verizon Wireless February 2009 - June 2014
Diversified Computer Solutions June 2008 - January 2009
Concentrix September 2006 - June 2008
Skills
Internet of Things, Data Science, Data Analytics, Business Intelligence, Mobile Devices, Troubleshooting, Telecommunications, Process Improvement, Business Development, Account Management, Social Networking, Training, Leadership, Customer Service, Software, Network Security, Marketing Communications, SEO, Digital Strategy, Business Process..., Public Speaking, Networking, Information Technology, Marketing Research, CRM, Security, Website Development, Idea Generation, Business Analysis, Consumer Behaviour, Digital Marketing, Business Strategy, MBA, Financial Analysis, Employee Training, Presentations, Outstanding..., Alteryx, Tableau, Teradata SQL, Data Analysis, Data Mining, IOT, Predictive Analytics
Education
Southern Wesleyan University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Winthrop University 2002 — 2006
Bachelors of Science, Business Administration
Solebury School 1998 — 2002
Dan Sheehan's Concentrix Experience November 2007 - August 2008
Job Manager, Datacenter Operations at Paychex
Industry Information Technology and Services
Experience
Paychex February 2014 - Present
Egypt Fire Department December 1987 - Present
Frontier Communications June 2013 - February 2014
Frontier Communications July 2012 - June 2013
SkillSoft August 2008 - July 2012
Concentrix November 2007 - August 2008
Energy East/USS-IT 2005 - 2007
Heidelberg Digital 2002 - 2005
The Sutherland Group June 1993 - October 2002
Skills
Call Center, Process Improvement, Disaster Recovery, Vendor Management, Troubleshooting, Call Centers, Software Documentation, Visio, Security, Team Leadership, Servers, CRM, Data Center, System Administration, Active Directory, Team Management, Integration, Training, Management, Outsourcing, Cloud Computing, ITIL, Program Management, Service Delivery, Technical Support, Telecommunications, Networking, IT Service Management, IT Management, VPN, VMware, Virtualization, Cisco Technologies, Network Security, Windows Server, Firewalls, VoIP, DNS, Microsoft Exchange, IT Operations, Windows XP, Switches, Help Desk Support
Education
Rochester Institute of Technology 1994 — 1996
Paychex February 2014 - Present
Egypt Fire Department December 1987 - Present
Frontier Communications June 2013 - February 2014
Frontier Communications July 2012 - June 2013
SkillSoft August 2008 - July 2012
Concentrix November 2007 - August 2008
Energy East/USS-IT 2005 - 2007
Heidelberg Digital 2002 - 2005
The Sutherland Group June 1993 - October 2002
Skills
Call Center, Process Improvement, Disaster Recovery, Vendor Management, Troubleshooting, Call Centers, Software Documentation, Visio, Security, Team Leadership, Servers, CRM, Data Center, System Administration, Active Directory, Team Management, Integration, Training, Management, Outsourcing, Cloud Computing, ITIL, Program Management, Service Delivery, Technical Support, Telecommunications, Networking, IT Service Management, IT Management, VPN, VMware, Virtualization, Cisco Technologies, Network Security, Windows Server, Firewalls, VoIP, DNS, Microsoft Exchange, IT Operations, Windows XP, Switches, Help Desk Support
Education
Rochester Institute of Technology 1994 — 1996
Steve Meisenzahl's Concentrix Experience August 2002 - December 2005
Job Consultant at F5 Networks
Industry Information Technology and Services
Experience
F5 Networks December 2014 - Present
Paychex January 2006 - December 2014
Concentrix August 2002 - December 2005
Bausch + Lomb October 2001 - August 2002
Business Methods Inc. July 2000 - October 2001
Inacom Information Systems May 1998 - July 2000
Skills
Cisco Technologies, VPN, Switches, Firewalls, F5 BigIP, Routers, DNS, Troubleshooting, Network Security, Active Directory, Disaster Recovery, Load Balancing, Routing, DHCP, Servers
Education
Monroe Community College 1987 — 1990
Associate's degree, Civil Engineering
Cardinal Mooney High School 1983 — 1987
F5 Networks December 2014 - Present
Paychex January 2006 - December 2014
Concentrix August 2002 - December 2005
Bausch + Lomb October 2001 - August 2002
Business Methods Inc. July 2000 - October 2001
Inacom Information Systems May 1998 - July 2000
Skills
Cisco Technologies, VPN, Switches, Firewalls, F5 BigIP, Routers, DNS, Troubleshooting, Network Security, Active Directory, Disaster Recovery, Load Balancing, Routing, DHCP, Servers
Education
Monroe Community College 1987 — 1990
Associate's degree, Civil Engineering
Cardinal Mooney High School 1983 — 1987
Darlene Condidorio's Concentrix Experience 1989 - 2001
Job Senior Support Analyst at CooperVision
Industry Media Production
Experience
CooperVision Senior Support AnalystMpower Communications2001 - 2007
Concentrix 1989 - 2001
Adams Colway & Associates 1989 - 2001
Education
Phoenix College 1978 — 1980
CooperVision Senior Support AnalystMpower Communications2001 - 2007
Concentrix 1989 - 2001
Adams Colway & Associates 1989 - 2001
Education
Phoenix College 1978 — 1980
Darren DeCroock's Concentrix Experience May 2013 - Present
Job Telecom Engineer at Concentrix
Industry Information Technology and Services
Experience
Concentrix May 2013 - Present
Cisco Small Business Support Center at Concentrix January 2012 - May 2013
Concentrix March 2009 - January 2012
Bass & Associates February 2008 - February 2009
Election Systems & Software September 2005 - January 2008
Gateway October 1993 - July 2005
Skills
Cisco Technologies, CCNA, VoIP, Troubleshooting, LAN-WAN, VPN, Unified Communications, WAN, Microsoft Exchange, Firewalls, SIP, Cisco IOS, Network Engineering, TCP/IP, Servers, Wireless Networking, DHCP, Network Design, Network Administration, Computer Hardware, Technical Support, Networking, Security, Cisco Call Manager, Network Security, DNS, CCNP, Telecommunications
Education
Southwest Minnesota State University 1989 — 1993
BEET, Electronic Engineering Technology
Concentrix May 2013 - Present
Cisco Small Business Support Center at Concentrix January 2012 - May 2013
Concentrix March 2009 - January 2012
Bass & Associates February 2008 - February 2009
Election Systems & Software September 2005 - January 2008
Gateway October 1993 - July 2005
Skills
Cisco Technologies, CCNA, VoIP, Troubleshooting, LAN-WAN, VPN, Unified Communications, WAN, Microsoft Exchange, Firewalls, SIP, Cisco IOS, Network Engineering, TCP/IP, Servers, Wireless Networking, DHCP, Network Design, Network Administration, Computer Hardware, Technical Support, Networking, Security, Cisco Call Manager, Network Security, DNS, CCNP, Telecommunications
Education
Southwest Minnesota State University 1989 — 1993
BEET, Electronic Engineering Technology
Carol Haverland's Concentrix Experience March 2015 - Present
Job Sales at Hendrick Honda
Industry Marketing and Advertising
Experience
Concentrix March 2015 - Present
Hendrick Honda February 2014 - October 2014
Bandanna Promotions/ Carolina Manufacturing July 2013 - October 2013
Greater Cincinnati Water Works May 2012 - January 2013
R&L Carriers July 2010 - June 2011
2010 Census April 2010 - June 2010
Answerbank July 2003 - July 2008
Sinclair Broadcast Group WRGT and WKEF August 2002 - March 2003
ACRN September 1998 - November 2001
Cashier June 2000 - September 2001
Skills
Customer Satisfaction, Corporate Communications, creative, Radio, Broadcast, Customer Service, Training, Multi Tasking, Multimedia, Customer Retention, Research, Marketing Communications, Social Networking, Coaching
Education
Ohio University 1998 — 2001
BS, Communications
Concentrix March 2015 - Present
Hendrick Honda February 2014 - October 2014
Bandanna Promotions/ Carolina Manufacturing July 2013 - October 2013
Greater Cincinnati Water Works May 2012 - January 2013
R&L Carriers July 2010 - June 2011
2010 Census April 2010 - June 2010
Answerbank July 2003 - July 2008
Sinclair Broadcast Group WRGT and WKEF August 2002 - March 2003
ACRN September 1998 - November 2001
Cashier June 2000 - September 2001
Skills
Customer Satisfaction, Corporate Communications, creative, Radio, Broadcast, Customer Service, Training, Multi Tasking, Multimedia, Customer Retention, Research, Marketing Communications, Social Networking, Coaching
Education
Ohio University 1998 — 2001
BS, Communications
Scott Procious's Concentrix Experience September 1995 - August 1998
Job CFO at Rochester Management Inc.
Industry Real Estate
Experience
Rochester Management Inc. March 2011 - Present
Lazer Incorporated August 1998 - March 2011
Concentrix September 1995 - August 1998
Skills
Financial Analysis, Tax, Operating Budgets, Forecasting, Auditing, Account Reconciliation
Education
Nazareth College of Rochester 1991 — 1995
Accounting
Pal-Mac 1987 — 1991
Rochester Management Inc. March 2011 - Present
Lazer Incorporated August 1998 - March 2011
Concentrix September 1995 - August 1998
Skills
Financial Analysis, Tax, Operating Budgets, Forecasting, Auditing, Account Reconciliation
Education
Nazareth College of Rochester 1991 — 1995
Accounting
Pal-Mac 1987 — 1991
Ahmad Abdussamad's Concentrix Experience March 2007 - January 2009
Job Supervisor
Industry Outsourcing/Offshoring
Experience
Concentrix March 2007 - January 2009
Education
Roberts Wesleyan College 2005 — 2007
BA/BS, Organizational Management
Concentrix March 2007 - January 2009
Education
Roberts Wesleyan College 2005 — 2007
BA/BS, Organizational Management
Robert Wetherbee's Concentrix Experience April 2014 - Present
Job Call Center Operations Manager
Industry Retail
Experience
Concentrix April 2014 - Present
Orange Leaf Frozen Yogurt 2013 - Present
Rent-A-Center March 2012 - April 2013
AAron's March 2010 - March 2012
UPS October 1989 - March 2007
Skills
E-commerce, Vendor Management, Account Management, Call Center, Customer Acquisition, Strategy, Cross-functional Team..., Team Building, Forecasting, Process Improvement, Logistics, Management, Direct Marketing, Analytics, CRM, Operations Management, Business Analysis, Customer Satisfaction, Travel Management, Strategic Planning, Travel Planning, Leadership, Marketing Strategy, Customer Service, Training, Tourism, Budgets, Change Management, Tour Operators, Team Leadership, Analysis, Call Centers, Sales Operations, Project Management, Contract Negotiation, Leisure Travel, Sales, Salesforce.com, Program Management
Education
Northeastern University 1975 — 1980
Associate's degree, Physical Education Teaching and Coaching
Silver Lake Regional High School 1970 — 1974
Concentrix April 2014 - Present
Orange Leaf Frozen Yogurt 2013 - Present
Rent-A-Center March 2012 - April 2013
AAron's March 2010 - March 2012
UPS October 1989 - March 2007
Skills
E-commerce, Vendor Management, Account Management, Call Center, Customer Acquisition, Strategy, Cross-functional Team..., Team Building, Forecasting, Process Improvement, Logistics, Management, Direct Marketing, Analytics, CRM, Operations Management, Business Analysis, Customer Satisfaction, Travel Management, Strategic Planning, Travel Planning, Leadership, Marketing Strategy, Customer Service, Training, Tourism, Budgets, Change Management, Tour Operators, Team Leadership, Analysis, Call Centers, Sales Operations, Project Management, Contract Negotiation, Leisure Travel, Sales, Salesforce.com, Program Management
Education
Northeastern University 1975 — 1980
Associate's degree, Physical Education Teaching and Coaching
Silver Lake Regional High School 1970 — 1974
Teresa Chandler's Concentrix Experience March 2013 - March 2014
Job Human Resources at Kelly Services
Industry Human Resources
Experience
Kelly Services April 2014 - Present
Concentrix March 2013 - March 2014
Day & Zimmermann August 2012 - December 2012
Pima Medical Institute August 2011 - June 2012
Anthem Education Group August 2009 - April 2011
University of Phoenix July 2001 - December 2008
IBM Global Services April 1997 - November 1999
Skills
Leadership Development, Organizational..., Performance Management, Employee Relations, Talent Management, Change Management, Training, Program Management, Recruiting, Leadership, Succession Planning, Human Resources, Higher Education, Strategic Planning, Management, Adult Education, Policy, Public Speaking, Start-ups, E-Learning, Interviews, Career Counseling, Teaching, Organizational..., Conflict Resolution, Executive Coaching, College Recruiting, CRM, Customer Service, Workforce Planning, Talent Acquisition, Payroll, Distance Learning, Coaching, Workshop Facilitation, Student Recruiting, Strategy, Resume Writing, Employee Training, Team Building, Admissions, Student Financial Aid, Retaining Customers, CampusVue, Employee Engagement, Career Development, Employee Benefits, System Administration, Enrollment Management, Instructional Design
Education
University of Phoenix 1992 — 1994
Master of Arts, Organizational Management
Pepperdine University 1989 — 1991
Bachelor of Science, Management
Kelly Services April 2014 - Present
Concentrix March 2013 - March 2014
Day & Zimmermann August 2012 - December 2012
Pima Medical Institute August 2011 - June 2012
Anthem Education Group August 2009 - April 2011
University of Phoenix July 2001 - December 2008
IBM Global Services April 1997 - November 1999
Skills
Leadership Development, Organizational..., Performance Management, Employee Relations, Talent Management, Change Management, Training, Program Management, Recruiting, Leadership, Succession Planning, Human Resources, Higher Education, Strategic Planning, Management, Adult Education, Policy, Public Speaking, Start-ups, E-Learning, Interviews, Career Counseling, Teaching, Organizational..., Conflict Resolution, Executive Coaching, College Recruiting, CRM, Customer Service, Workforce Planning, Talent Acquisition, Payroll, Distance Learning, Coaching, Workshop Facilitation, Student Recruiting, Strategy, Resume Writing, Employee Training, Team Building, Admissions, Student Financial Aid, Retaining Customers, CampusVue, Employee Engagement, Career Development, Employee Benefits, System Administration, Enrollment Management, Instructional Design
Education
University of Phoenix 1992 — 1994
Master of Arts, Organizational Management
Pepperdine University 1989 — 1991
Bachelor of Science, Management
Robert Marketell's Concentrix Experience September 2014 - Present
Job Sales Representative, Verizon Network Fleet at Concentrix
Industry Fund-Raising
Experience
Concentrix September 2014 - Present
THE AUGUST GROUP February 2014 - Present
VALLE BASEBALL October 2012 - September 2013
Special Olympics NY November 2010 - June 2012
Rochester Museum & Science Center October 2003 - October 2010
St. Ann's Community 2001 - 2003
United Way of Greater Rochester 1995 - 2001
Skills
Cold Calling Experience, Strategic Leadership, Public Speaking, New Business Development, Customer Cultivation, Written & Oral..., Staff Development, Staff Management, Major Account Management, Major Gift Development, High End Event..., Government Lobbying, Grant Writing, Million Dollar Budget..., Account Management, Marketing, Management, Event Management, Training
Education
Roberts Wesleyan College
B.S., Management and Human Resources
Concentrix September 2014 - Present
THE AUGUST GROUP February 2014 - Present
VALLE BASEBALL October 2012 - September 2013
Special Olympics NY November 2010 - June 2012
Rochester Museum & Science Center October 2003 - October 2010
St. Ann's Community 2001 - 2003
United Way of Greater Rochester 1995 - 2001
Skills
Cold Calling Experience, Strategic Leadership, Public Speaking, New Business Development, Customer Cultivation, Written & Oral..., Staff Development, Staff Management, Major Account Management, Major Gift Development, High End Event..., Government Lobbying, Grant Writing, Million Dollar Budget..., Account Management, Marketing, Management, Event Management, Training
Education
Roberts Wesleyan College
B.S., Management and Human Resources
Jacob Core's Concentrix Experience March 2013 - Present
Job Operations Supervisor | Concentrix
Industry Computer Software
Experience
Concentrix March 2013 - Present
Olympic College September 2010 - June 2012
Skills
Reverse Engineering, Linux, Java, C#, C, VB.NET, x86 Assembly, Active Directory, Windows Server, C++, Bash, Customer Service
Education
Seattle Central College 2009 — 2010
Interpretting for the Deaf, Computer Science
Olympic High Scool 2005 — 2009
High School
Olympic College
Computer Science
Concentrix March 2013 - Present
Olympic College September 2010 - June 2012
Skills
Reverse Engineering, Linux, Java, C#, C, VB.NET, x86 Assembly, Active Directory, Windows Server, C++, Bash, Customer Service
Education
Seattle Central College 2009 — 2010
Interpretting for the Deaf, Computer Science
Olympic High Scool 2005 — 2009
High School
Olympic College
Computer Science
Vanessa Nicholson's Concentrix Experience February 2014 - Present
Job Workforce Management Account Manager at Concentrix.
Industry Outsourcing/Offshoring
Experience
Concentrix February 2014 - Present
IBM Canada Ltd. 2011 - January 2013
IBM Canada Ltd. October 2006 - June 2011
IBM Canada Ltd. January 2004 - September 2006
IBM Canada Ltd. June 2003 - December 2003
IBM Canada Ltd. October 2001 - May 2003
Skills
Workforce Management, Capacity Planning, Vendor Management, Forecasting, Strategic Planning, Process Improvement, Call Center, Analysis, Business Planning, Business Analysis, Service Delivery, Analytics, Business Process..., Call Centers, Contact Centers, Management, Cross-functional Team..., Cross-cultural Teams, Transition Planning, Strategic Financial..., Manage Client..., Solution Architecture, Training, CRM, Program Management, Leadership, Resource Management, Outsourcing, Team Leadership, BPO, Project Management
Education
Seneca College of Applied Arts and Technology
York University Articulation Program in General Arts & Science
Concentrix February 2014 - Present
IBM Canada Ltd. 2011 - January 2013
IBM Canada Ltd. October 2006 - June 2011
IBM Canada Ltd. January 2004 - September 2006
IBM Canada Ltd. June 2003 - December 2003
IBM Canada Ltd. October 2001 - May 2003
Skills
Workforce Management, Capacity Planning, Vendor Management, Forecasting, Strategic Planning, Process Improvement, Call Center, Analysis, Business Planning, Business Analysis, Service Delivery, Analytics, Business Process..., Call Centers, Contact Centers, Management, Cross-functional Team..., Cross-cultural Teams, Transition Planning, Strategic Financial..., Manage Client..., Solution Architecture, Training, CRM, Program Management, Leadership, Resource Management, Outsourcing, Team Leadership, BPO, Project Management
Education
Seneca College of Applied Arts and Technology
York University Articulation Program in General Arts & Science
Laura O'Rourke's Concentrix Experience November 2009 - November 2009
Job Medical Records at Lifetime Care
Industry Consumer Services
Experience
Lifetime Care September 2011 - Present
Concentrix November 2009 - November 2009
University of Rochester April 2008 - September 2009
Skills
open ended question..., bilingual interviewing, bilingual counceling, Microsoft Office, Microsoft Word, Lotus Notes, Microsoft Excel, Adobe Acrobat, Call Center, Customer Service, Bilingual
Education
Saint John Fisher College 2006 — 2007
Masters, Spanish Education
St. John Fisher College 2000 — 2002
bachelors, Spanish Language and Literature
Monroe Community College 1998 — 2000
associates, Spanish Language and Literature
Lifetime Care September 2011 - Present
Concentrix November 2009 - November 2009
University of Rochester April 2008 - September 2009
Skills
open ended question..., bilingual interviewing, bilingual counceling, Microsoft Office, Microsoft Word, Lotus Notes, Microsoft Excel, Adobe Acrobat, Call Center, Customer Service, Bilingual
Education
Saint John Fisher College 2006 — 2007
Masters, Spanish Education
St. John Fisher College 2000 — 2002
bachelors, Spanish Language and Literature
Monroe Community College 1998 — 2000
associates, Spanish Language and Literature
Pam Onasch's Concentrix Experience January 2015 - Present
Job Business Development Representative at Concentrix
Industry Program Development
Experience
Concentrix January 2015 - Present
Cutting Edge Laser Technologies May 2014 - December 2014
Concentrix December 2005 - May 2014
CA Technologies 2012 - 2012
Skills
Customer Experience, Call Center, Salesforce.com, Outsourcing, Account Management, Service Delivery, Cold Calling, Training, Strategic Planning, Customer Service, BPO, Operations Management, Customer Satisfaction, Workforce Management, Sales, Lead Generation, Telemarketing, B2B, Team Building, Call Centers, Sales Process, Sales Management, Customer Retention, Management, Direct Sales, CRM, Team Management, Solution Selling, Sales Operations, Team Leadership, Vendor Management, Selling
Education
Nazareth College of Rochester
Williamsville South Sr. High
NYS Regents Diploma
Concentrix January 2015 - Present
Cutting Edge Laser Technologies May 2014 - December 2014
Concentrix December 2005 - May 2014
CA Technologies 2012 - 2012
Skills
Customer Experience, Call Center, Salesforce.com, Outsourcing, Account Management, Service Delivery, Cold Calling, Training, Strategic Planning, Customer Service, BPO, Operations Management, Customer Satisfaction, Workforce Management, Sales, Lead Generation, Telemarketing, B2B, Team Building, Call Centers, Sales Process, Sales Management, Customer Retention, Management, Direct Sales, CRM, Team Management, Solution Selling, Sales Operations, Team Leadership, Vendor Management, Selling
Education
Nazareth College of Rochester
Williamsville South Sr. High
NYS Regents Diploma
Mike Wayne's Concentrix Experience January 1999 - January 2001
Job Srategic Account Executive at Oracle
Industry Information Technology and Services
Experience
Oracle Assistant Director Executive MBARochester Institute of TechnologyJanuary 2006 - June 2007
Element K October 2003 - December 2005
Frontier Communications February 2001 - June 2003
Concentrix January 1999 - January 2001
Eastman Kodak 1996 - 1999
Skills
Account Management, Business Development, CRM, Cloud Computing, Direct Sales, Enterprise Software, Lead Generation, New Business Development, Professional Services, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Partnerships
Education
St. Lawrence University 1976 — 1980
BA, Government
Rochester Institute of Technology
MBA, Marketing
Oracle Assistant Director Executive MBARochester Institute of TechnologyJanuary 2006 - June 2007
Element K October 2003 - December 2005
Frontier Communications February 2001 - June 2003
Concentrix January 1999 - January 2001
Eastman Kodak 1996 - 1999
Skills
Account Management, Business Development, CRM, Cloud Computing, Direct Sales, Enterprise Software, Lead Generation, New Business Development, Professional Services, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Partnerships
Education
St. Lawrence University 1976 — 1980
BA, Government
Rochester Institute of Technology
MBA, Marketing
Daniel Maurice's Concentrix Experience September 2012 - January 2013
Job Section 125 Client Service Advisor at Paychex
Industry Marketing and Advertising
Experience
Paychex October 2013 - Present
Concentrix September 2012 - January 2013
DialAmerica Marketing August 2011 - March 2012
Starbucks September 2008 - August 2009
Rochester General Hospital March 2006 - October 2006
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, Research, PowerPoint, Social Media, Troubleshooting, Microsoft Excel, Outlook, Technical Writing, Adobe Creative Suite, Marketing, Public Speaking, Training, Photoshop, Photography, Inventory Management, Data Entry, Quality Control, Cross-functional Team..., Process Improvement
Education
Saint John Fisher College 2008 — 2012
B.S., Business Management, Concentration in Marketing
Rochester Institute of Technology 2001 — 2004
Film/Video/Animation
Paychex October 2013 - Present
Concentrix September 2012 - January 2013
DialAmerica Marketing August 2011 - March 2012
Starbucks September 2008 - August 2009
Rochester General Hospital March 2006 - October 2006
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, Research, PowerPoint, Social Media, Troubleshooting, Microsoft Excel, Outlook, Technical Writing, Adobe Creative Suite, Marketing, Public Speaking, Training, Photoshop, Photography, Inventory Management, Data Entry, Quality Control, Cross-functional Team..., Process Improvement
Education
Saint John Fisher College 2008 — 2012
B.S., Business Management, Concentration in Marketing
Rochester Institute of Technology 2001 — 2004
Film/Video/Animation
Vincent Cleveland's Concentrix Experience Lead Generation RepresentativeConcentrix/ Cigna Healthcare August 2010 - Present
Job Lead Generation Representative at Concentrix/ Cigna Healthcare |
Industry Outsourcing/Offshoring
Experience
Concentrix Lead Generation RepresentativeConcentrix/ Cigna Healthcare August 2010 - Present
Education
South Carolina State University 1978 — 1983
BS, Political Science
Concentrix Lead Generation RepresentativeConcentrix/ Cigna Healthcare August 2010 - Present
Education
South Carolina State University 1978 — 1983
BS, Political Science
Shelley Smith-Koteskey's Concentrix Experience PresidentGrinnell Travel AgencyMay 1987 - August 2008
Job Telephone Account Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix PresidentGrinnell Travel AgencyMay 1987 - August 2008
Education
Olivet Nazarene University 1985 — 1987
Marketing, Sales and Marketing
Roberts Wesleyan College 1983 — 1984
Marketing
Concentrix PresidentGrinnell Travel AgencyMay 1987 - August 2008
Education
Olivet Nazarene University 1985 — 1987
Marketing, Sales and Marketing
Roberts Wesleyan College 1983 — 1984
Marketing
Allen Wullschleger's Concentrix Experience November 2012 - Present
Job Electronics and IT Technician
Industry Electrical/Electronic Manufacturing
Experience
Concentrix November 2012 - Present
Marriott in North America May 2008 - Present
International Union of Elevator Constructors Local 34 May 2008 - January 2011
United States Air Force August 2005 - August 2007
United States Air Force September 2002 - August 2007
United States Air Force July 2003 - August 2005
Skills
Maintenance, Electronics, Troubleshooting, Aircraft, Avionics, Project Planning, Training, Wiring, Helicopters, Soldering, Elevators, Electricians, Schematic, Windows, Microsoft Office, Test Equipment, Security Clearance, Air Force, Military Training, Military, DoD, Microsoft Excel, Radar, HTML, Management, Microsoft Word, Construction, Blueprint Reading, Team Building, Software Installation, Contract Management, Testing
Education
Salem International University 2001 — 2002
n/a
Parkwood High School 1997 — 2001
Diploma
Training
Concentrix November 2012 - Present
Marriott in North America May 2008 - Present
International Union of Elevator Constructors Local 34 May 2008 - January 2011
United States Air Force August 2005 - August 2007
United States Air Force September 2002 - August 2007
United States Air Force July 2003 - August 2005
Skills
Maintenance, Electronics, Troubleshooting, Aircraft, Avionics, Project Planning, Training, Wiring, Helicopters, Soldering, Elevators, Electricians, Schematic, Windows, Microsoft Office, Test Equipment, Security Clearance, Air Force, Military Training, Military, DoD, Microsoft Excel, Radar, HTML, Management, Microsoft Word, Construction, Blueprint Reading, Team Building, Software Installation, Contract Management, Testing
Education
Salem International University 2001 — 2002
n/a
Parkwood High School 1997 — 2001
Diploma
Training
Sandy Maloof's Concentrix Experience February 2014 - Present
Job Voice / Data Communications at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM 2005 - January 2014
RBC Insurance 2001 - 2005
CTG 2001 - 2001
New Horizons Computer Learning Centers 2000 - 2000
Yoder Brothers, Inc. 1991 - 2000
Yoder Brothers, Inc. 1989 - 1991
Yoder Brothers, Inc. 1988 - 1989
Ball Pan American Plant Company 1975 - 1988
Skills
Telecommunications..., Telephony, Etalk, Budgets, Microsoft Excel, Visio, Telecommunications..., Procurement, Technical Support, Telephony Support, Administrative Work, Business Analysis, IT Asset Management, Security, Management, Process Management, Project Management, Operations Management, Team Leadership, Vendor Management, Risk Management, Data Center, Enterprise Software, Access, Technical Documentation, Leadership, Data Analysis, Production Planning, Employee Management, Network Infrastructure, Employee Engagement
Education
University of South Florida
B.S., Management
State College of Florida-Manatee-Sarasota
A.S., Computer Programming
Concentrix February 2014 - Present
IBM 2005 - January 2014
RBC Insurance 2001 - 2005
CTG 2001 - 2001
New Horizons Computer Learning Centers 2000 - 2000
Yoder Brothers, Inc. 1991 - 2000
Yoder Brothers, Inc. 1989 - 1991
Yoder Brothers, Inc. 1988 - 1989
Ball Pan American Plant Company 1975 - 1988
Skills
Telecommunications..., Telephony, Etalk, Budgets, Microsoft Excel, Visio, Telecommunications..., Procurement, Technical Support, Telephony Support, Administrative Work, Business Analysis, IT Asset Management, Security, Management, Process Management, Project Management, Operations Management, Team Leadership, Vendor Management, Risk Management, Data Center, Enterprise Software, Access, Technical Documentation, Leadership, Data Analysis, Production Planning, Employee Management, Network Infrastructure, Employee Engagement
Education
University of South Florida
B.S., Management
State College of Florida-Manatee-Sarasota
A.S., Computer Programming
James Lux's Concentrix Experience Business Development SpecialstLayer3May 2012 - Present
Job Business Development Specialst at Layer3
Industry Outsourcing/Offshoring
Experience
Concentrix Business Development SpecialstLayer3May 2012 - Present
School World March 2006 - November 2008
Education
Monroe Community College
AAS, Computer Science
Concentrix Business Development SpecialstLayer3May 2012 - Present
School World March 2006 - November 2008
Education
Monroe Community College
AAS, Computer Science
Carol Dombroski's Concentrix Experience February 2014 - Present
Job Project Executive at IBM
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM Global Process Services April 1981 - January 2014
Skills
Cross-functional Team..., Decisiveness, Financial Analysis, Business Planning, Mentoring, Business Process, Vendor Management, Program Management, Business Analysis, Business Process..., Outsourcing, Process Improvement, Team Leadership, Change Management, Team Management, Management Consulting, CRM
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor of Business Administration (BBA), Accounting and Related Services
Concentrix February 2014 - Present
IBM Global Process Services April 1981 - January 2014
Skills
Cross-functional Team..., Decisiveness, Financial Analysis, Business Planning, Mentoring, Business Process, Vendor Management, Program Management, Business Analysis, Business Process..., Outsourcing, Process Improvement, Team Leadership, Change Management, Team Management, Management Consulting, CRM
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor of Business Administration (BBA), Accounting and Related Services
Shameka Jiles's Concentrix Experience 2015 - Present
Job HR Specialist at Career Start
Industry Human Resources
Experience
Career Start June 2015 - Present
Concentrix 2015 - Present
ACM Medical Lab May 2012 - 2014
Paychex July 2010 - May 2012
Paychex 2010 - 2012
Skills
Employee Relations, PowerPoint, Employee Benefits, Leadership Development, Employee Training, Organizational..., New Hire Orientations, Personnel Management, Talent Acquisition
Education
Rochester Institute of Technology 2008 — 2012
M.S, Human Resources Development, 3.66
Buffalo State College 2004 — 2007
BS, Hospitality Administration
Gates Chili High school
Career Start June 2015 - Present
Concentrix 2015 - Present
ACM Medical Lab May 2012 - 2014
Paychex July 2010 - May 2012
Paychex 2010 - 2012
Skills
Employee Relations, PowerPoint, Employee Benefits, Leadership Development, Employee Training, Organizational..., New Hire Orientations, Personnel Management, Talent Acquisition
Education
Rochester Institute of Technology 2008 — 2012
M.S, Human Resources Development, 3.66
Buffalo State College 2004 — 2007
BS, Hospitality Administration
Gates Chili High school
Nina Bahneva's Concentrix Experience February 2015 - Present
Job CSR at Concentrix
Industry Writing and Editing
Experience
Concentrix February 2015 - Present
Sofia University February 2012 - January 2015
Skills
Creative Writing, Editing, Research, Higher Education, Writing, English, University Teaching, Teaching, Qualitative Research, Lecturing, Science, Academic Writing, History, International Relations, Social Media, Intercultural...
Education
Sofia University St. Kliment Ohridski 2010 — 2011
Masters, History of Philosophy
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor, Philosophy
University of national and world economy
Masters, Business Communications
Concentrix February 2015 - Present
Sofia University February 2012 - January 2015
Skills
Creative Writing, Editing, Research, Higher Education, Writing, English, University Teaching, Teaching, Qualitative Research, Lecturing, Science, Academic Writing, History, International Relations, Social Media, Intercultural...
Education
Sofia University St. Kliment Ohridski 2010 — 2011
Masters, History of Philosophy
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor, Philosophy
University of national and world economy
Masters, Business Communications
Jonathan Buteau's Concentrix Experience April 2010 - July 2012
Job Technology Consultant at CDI Southeast
Industry Information Technology and Services
Experience
CDI Southeast July 2012 - Present
Concentrix April 2010 - July 2012
Concentrix September 2010 - April 2011
United States Air Force January 2001 - January 2005
Skills
CCNA, Routing, EIGRP, Switches, Routers, Cisco Technologies, Cisco IOS, VPN, Networking, Cisco Call Manager, CCNP Certified, CCNA Voice, Cisco, BGP, Cisco Routers, Network Administration, Network Security, VLAN, Virtualization, VoIP
Education
Spartanburg Community College 2008 — 2010
Associate's degree, Computer Information Systems
CDI Southeast July 2012 - Present
Concentrix April 2010 - July 2012
Concentrix September 2010 - April 2011
United States Air Force January 2001 - January 2005
Skills
CCNA, Routing, EIGRP, Switches, Routers, Cisco Technologies, Cisco IOS, VPN, Networking, Cisco Call Manager, CCNP Certified, CCNA Voice, Cisco, BGP, Cisco Routers, Network Administration, Network Security, VLAN, Virtualization, VoIP
Education
Spartanburg Community College 2008 — 2010
Associate's degree, Computer Information Systems
Nahesha Morgan's Concentrix Experience September 2010 - September 2012
Job Dealer/ Team Leader at KOF & Associates
Industry Consumer Electronics
Experience
KOF & Associates March 2013 - Present
CareOne October 2012 - March 2013
Concentrix September 2010 - September 2012
ReMax Executive March 2011 - June 2011
Skills
Outlook, Salesforce.com, Team Leadership, Performance Metrics, Call Centers, Customer Service, Critical Thinking, Retention, Problem Solving, Self-driven, People-oriented, Team-oriented, Timeliness, Excel, Word, Internet Explorer, Firefox, Crew Scheduling, Training
Education
New York College of Health Professions 2008 — 2009
AOS, Massage Therapy
KOF & Associates March 2013 - Present
CareOne October 2012 - March 2013
Concentrix September 2010 - September 2012
ReMax Executive March 2011 - June 2011
Skills
Outlook, Salesforce.com, Team Leadership, Performance Metrics, Call Centers, Customer Service, Critical Thinking, Retention, Problem Solving, Self-driven, People-oriented, Team-oriented, Timeliness, Excel, Word, Internet Explorer, Firefox, Crew Scheduling, Training
Education
New York College of Health Professions 2008 — 2009
AOS, Massage Therapy
Jeff Wisotzke's Concentrix Experience June 2013 - May 2014
Job Project coordinator Windstream
Industry Telecommunications
Experience
Windstream June 2015 - Present
TEKsystems July 2014 - June 2015
Concentrix June 2013 - May 2014
Motorola March 2012 - June 2013
AT&T Mobility June 2011 - December 2011
Radio Shack Corporation December 2009 - February 2011
Radio Shack Corporation September 2007 - December 2009
Skills
Microsoft Word, PowerPoint, Customer Service, iOS, Android, Cellular Communications, Sales Management, Sales & Marketing..., Time Management, Team Management, Training, Troubleshooting, Outlook, Technical Support, Call Centers, Customer Experience, Account Management
Education
Monroe Community College 2005 — 2008
Information Technology
Windstream June 2015 - Present
TEKsystems July 2014 - June 2015
Concentrix June 2013 - May 2014
Motorola March 2012 - June 2013
AT&T Mobility June 2011 - December 2011
Radio Shack Corporation December 2009 - February 2011
Radio Shack Corporation September 2007 - December 2009
Skills
Microsoft Word, PowerPoint, Customer Service, iOS, Android, Cellular Communications, Sales Management, Sales & Marketing..., Time Management, Team Management, Training, Troubleshooting, Outlook, Technical Support, Call Centers, Customer Experience, Account Management
Education
Monroe Community College 2005 — 2008
Information Technology
Chris Gerona's Concentrix Experience July 2011 - May 2013
Job Inside Sales Account Executive at Waterford Institute
Industry Computer Software
Experience
Waterford Institute August 2014 - Present
Concentrix July 2011 - May 2013
American First Credit Union February 2011 - July 2011
Skills
Strategic Partnerships, Call Center, Customer Service, Banking, Sales, Account Management, Microsoft Excel, Sales Management, Financial Analysis, Outlook, Microsoft Office, Forecasting, Microsoft Word, Marketing, Leadership, Channel Partner..., Channel Sales, Salesforce.com, Management, Process Improvement, B2B, Customer Retention, Credit, Negotiation, Channel Partners, Business Development, Team Leadership, Team Management, Solution Selling, Sales Process, Lead Generation, Direct Sales, CRM, Customer Satisfaction, SaaS, Sales Operations, Call Centers, Customer Experience
Education
Salt Lake Community College 2011 — 2012
Waterford Institute August 2014 - Present
Concentrix July 2011 - May 2013
American First Credit Union February 2011 - July 2011
Skills
Strategic Partnerships, Call Center, Customer Service, Banking, Sales, Account Management, Microsoft Excel, Sales Management, Financial Analysis, Outlook, Microsoft Office, Forecasting, Microsoft Word, Marketing, Leadership, Channel Partner..., Channel Sales, Salesforce.com, Management, Process Improvement, B2B, Customer Retention, Credit, Negotiation, Channel Partners, Business Development, Team Leadership, Team Management, Solution Selling, Sales Process, Lead Generation, Direct Sales, CRM, Customer Satisfaction, SaaS, Sales Operations, Call Centers, Customer Experience
Education
Salt Lake Community College 2011 — 2012
Danieal Lovato's Concentrix Experience January 2011 - Present
Job Concentrix
Industry Computer & Network Security
Experience
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Salesforce.com, Solution Selling, Sales, Sales Process, Sales Operations, Team Management, Management, Training, Channel, Channel Partners, Lead Generation, Direct Sales, Account Management, Sales Management, Selling, Sales Enablement
Education
Salt Lake Community College
Business Administration and Management, General
Concentrix January 2011 - Present
Encover July 2006 - December 2010
Skills
Salesforce.com, Solution Selling, Sales, Sales Process, Sales Operations, Team Management, Management, Training, Channel, Channel Partners, Lead Generation, Direct Sales, Account Management, Sales Management, Selling, Sales Enablement
Education
Salt Lake Community College
Business Administration and Management, General
NIkiiwa Thompson's Concentrix Experience October 2012 - Present
Job Teleprospector at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix October 2012 - Present
DirectBuy of Rochester202020 April 2011 - June 2012
Sutherland Global Services September 2007 - August 2009
Education
Monroe Community College 2003 — 2008
Associate of Arts and Sciences (AAS), Interior Design
Concentrix October 2012 - Present
DirectBuy of Rochester202020 April 2011 - June 2012
Sutherland Global Services September 2007 - August 2009
Education
Monroe Community College 2003 — 2008
Associate of Arts and Sciences (AAS), Interior Design
Christy Clingerman's Concentrix Experience April 2014 - Present
Job Service Delivery Coordinator
Industry Information Technology and Services
Experience
Concentrix April 2014 - Present
IBM Global Process Services June 2004 - April 2014
Skills
Sla, Outsourcing, Technical Support, Data Center, ITIL, Service Delivery, Management, Incident Management, Service Management, Problem Management, IT Service Management, Training, Cloud Computing, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2000 — 2003
AAS in Management Information Systems, Application and Web Development
Concentrix April 2014 - Present
IBM Global Process Services June 2004 - April 2014
Skills
Sla, Outsourcing, Technical Support, Data Center, ITIL, Service Delivery, Management, Incident Management, Service Management, Problem Management, IT Service Management, Training, Cloud Computing, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2000 — 2003
AAS in Management Information Systems, Application and Web Development
Matthew Higginson's Concentrix Experience December 2011 - Present
Job Hardware Sales Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix December 2011 - Present
Concentrix December 2011 - Present
RANlife Home Loans/ ICP (International Commercial Properties) May 2011 - December 2011
Verizon June 2010 - May 2011
Skills
Sales, Salesforce.com, Microsoft Network, Microsoft Word, Management, Leadership
Education
University of Utah 2007 — 2011
Bachelor's degree, Mass Communication
Snow College 2004 — 2005
Concentrix December 2011 - Present
Concentrix December 2011 - Present
RANlife Home Loans/ ICP (International Commercial Properties) May 2011 - December 2011
Verizon June 2010 - May 2011
Skills
Sales, Salesforce.com, Microsoft Network, Microsoft Word, Management, Leadership
Education
University of Utah 2007 — 2011
Bachelor's degree, Mass Communication
Snow College 2004 — 2005
Steven Schuller's Concentrix Experience 2002 - 2006
Job Sales Professional
Industry Retail
Experience
The Home Depot April 2009 - November 2013
Home Funding Finders May 2009 - October 2009
Gateway Funding October 2008 - January 2009
Concentrix 2002 - 2006
Skills
Internet, ISO, Inspection, Customer Service, Selling
Education
Rochester Institute of Technology 1987 — 1991
Associate of Arts and Sciences (AAS), Graphic Arts And Printing
The Home Depot April 2009 - November 2013
Home Funding Finders May 2009 - October 2009
Gateway Funding October 2008 - January 2009
Concentrix 2002 - 2006
Skills
Internet, ISO, Inspection, Customer Service, Selling
Education
Rochester Institute of Technology 1987 — 1991
Associate of Arts and Sciences (AAS), Graphic Arts And Printing
Jeffrey Mark Hankins's Concentrix Experience
Job sales representitive at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix
Skills
Customer Service, Account Management, Leadership, Team Leadership, Salesforce.com, Team Building, Marketing, Strategic Planning, Sales, Social Media, Sales Process, Training, Lead Generation, Cold Calling, Business Development, Sales Operations, Call Centers, Direct Sales, Team Management, Customer Satisfaction, CRM, Project Management
Education
Niagara University 1999 — 2008
Bachelor's degree, Social Sciences
Concentrix
Skills
Customer Service, Account Management, Leadership, Team Leadership, Salesforce.com, Team Building, Marketing, Strategic Planning, Sales, Social Media, Sales Process, Training, Lead Generation, Cold Calling, Business Development, Sales Operations, Call Centers, Direct Sales, Team Management, Customer Satisfaction, CRM, Project Management
Education
Niagara University 1999 — 2008
Bachelor's degree, Social Sciences
Vincent Cleveland's Concentrix Experience February 1999 - Present
Job Business Development Representative at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 1999 - Present
Marketlink March 1996 - February 1999
MCI Corporation April 1994 - March 1996
Skills
Salesforce.com, Account Management, Sales Process, Lead Generation, Cold Calling, Solution Selling, Call Centers, CRM, Customer Satisfaction, Team Leadership, B2B, Customer Service, Leadership, Sales, SaaS, Business Development, Customer Retention
Education
South Carolina State University 1978 — 1982
Bachelor of Science (BS) Political Science
Concentrix February 1999 - Present
Marketlink March 1996 - February 1999
MCI Corporation April 1994 - March 1996
Skills
Salesforce.com, Account Management, Sales Process, Lead Generation, Cold Calling, Solution Selling, Call Centers, CRM, Customer Satisfaction, Team Leadership, B2B, Customer Service, Leadership, Sales, SaaS, Business Development, Customer Retention
Education
South Carolina State University 1978 — 1982
Bachelor of Science (BS) Political Science
Chris Lakey's Concentrix Experience May 2014 - Present
Job ID administration and reconciliation specialist at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix May 2014 - Present
Skills
Customer Service, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Windows, Business Process..., Teamwork
Education
Pikes Peak Community College
Associate's degree, General Studies
Concentrix May 2014 - Present
Skills
Customer Service, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Windows, Business Process..., Teamwork
Education
Pikes Peak Community College
Associate's degree, General Studies
Time Inc.
Pearson Education
Turner Broadcasting
Gannett
Nickelodeon
Mindshare
Univision Communications Inc.
Turner Broadcasting System