Concentrix Company
Industry: Media company
DescriptionConcentrix, a business services company, is a subsidiary of SYNNEX Corporation since 2006. Its parent, SYNNEX sits at number 198 on the Fortune 500 listing. Concentrix is headquartered in Greenville, SC. Headquarters: California, United States Number of employees: 225,000 Founded: 1983 Number of locations: 125 Subsidiaries: Convergys, Tigerspike, Parent organization: Synnex
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Concentrix Employees
Employee
Years
Job
Industry
Brian Naylor Brian Naylor's Concentrix Experience 2004 - 2006
Job Managing Director, bLogix
Industry Management Consulting
Experience
bLogix 2006 - Present
Concentrix 2004 - 2006
CDW 2002 - 2004
PCM 2001 - 2002
PCM January 2000 - December 2001
PCM November 1998 - January 2000
CompuCom February 1998 - October 1998
Insight January 1994 - February 1998
Education
University of South Carolina - The Moore School of Business 2013 — 2015
Master of Business Administration (MBA), International Business
Winthrop University 1988 — 1993
Bachelor of Science in Business Administration, Accounting
bLogix 2006 - Present
Concentrix 2004 - 2006
CDW 2002 - 2004
PCM 2001 - 2002
PCM January 2000 - December 2001
PCM November 1998 - January 2000
CompuCom February 1998 - October 1998
Insight January 1994 - February 1998
Education
University of South Carolina - The Moore School of Business 2013 — 2015
Master of Business Administration (MBA), International Business
Winthrop University 1988 — 1993
Bachelor of Science in Business Administration, Accounting
Timothy Dorak Timothy Dorak's Concentrix Experience August 2013 - May 2014
Job Marketing Coordinator, Sales at Cazbah
Industry Information Technology and Services
Experience
Frontier Communications June 2015 - Present
Cazbah June 2014 - April 2015
Concentrix August 2013 - May 2014
Concentrix August 2012 - August 2013
Sutherland Global Services March 2011 - July 2012
K-Force April 2011 - July 2011
Skills
Process Improvement, Call Center, BPO, Customer Service, Sales, Call Centers, Vendor Management, Recruiting, Human Resources, Management, Sales Management, Marketing
Education
State University of New York College of Agriculture and Technology at Morrisville
Bachelor of Business Administration (B.B.A.), Resort & Recreation Service Management
Frontier Communications June 2015 - Present
Cazbah June 2014 - April 2015
Concentrix August 2013 - May 2014
Concentrix August 2012 - August 2013
Sutherland Global Services March 2011 - July 2012
K-Force April 2011 - July 2011
Skills
Process Improvement, Call Center, BPO, Customer Service, Sales, Call Centers, Vendor Management, Recruiting, Human Resources, Management, Sales Management, Marketing
Education
State University of New York College of Agriculture and Technology at Morrisville
Bachelor of Business Administration (B.B.A.), Resort & Recreation Service Management
Alexandra Dulgerska Alexandra Dulgerska's Concentrix Experience November 2013 - Present
Job Quality Lead
Industry Information Technology and Services
Experience
Concentrix November 2013 - Present
IBM August 2012 - October 2013
IBM November 2011 - July 2012
IBM December 2009 - October 2011
IBM October 2008 - November 2009
Skills
Teamwork, Microsoft Office, Citrix, Oracle, Blueworks, Communication Skills, Resolving problems..., Coaching, Lotus Notes, Training, Troubleshooting, Team Management, Process Improvement, Quality Assurance, Business Analysis, Team Leadership, Management, Business Process, CRM, Networking, SharePoint, Cisco Technologies, Leadership, Call Centers, Security, Customer Satisfaction, System Administration, Service Delivery, Communication, IT Service Management, Active Directory, Cloud Computing, BPO, Technical Support, ITIL, Windows, Outsourcing, Project Management, Vendor Management, Windows Server
Education
Université Pierre Mendès-France (Grenoble II) 2007 — 2008
Bachelor of Economics
Université Stendhal (Grenoble III) 2001 — 2006
Bachelor of Foreign Languages Applied in Trade
Concentrix November 2013 - Present
IBM August 2012 - October 2013
IBM November 2011 - July 2012
IBM December 2009 - October 2011
IBM October 2008 - November 2009
Skills
Teamwork, Microsoft Office, Citrix, Oracle, Blueworks, Communication Skills, Resolving problems..., Coaching, Lotus Notes, Training, Troubleshooting, Team Management, Process Improvement, Quality Assurance, Business Analysis, Team Leadership, Management, Business Process, CRM, Networking, SharePoint, Cisco Technologies, Leadership, Call Centers, Security, Customer Satisfaction, System Administration, Service Delivery, Communication, IT Service Management, Active Directory, Cloud Computing, BPO, Technical Support, ITIL, Windows, Outsourcing, Project Management, Vendor Management, Windows Server
Education
Université Pierre Mendès-France (Grenoble II) 2007 — 2008
Bachelor of Economics
Université Stendhal (Grenoble III) 2001 — 2006
Bachelor of Foreign Languages Applied in Trade
Terry C. Southall Terry C. Southall's Concentrix Experience November 2009 - August 2012
Job Business Development Manager at Reliability Solutions
Industry Education Management
Experience
Reliability Solutions September 2014 - Present
Georgia-Pacific LLC May 2013 - August 2014
Concentrix November 2009 - August 2012
Advanced Technologies & Services, Inc. April 2007 - October 2009
United States Air Force March 1991 - June 2005
Skills
Customer Retention, Call Center, Troubleshooting, Team Leadership, Coaching, Call Centers, Instructor-led Training, Technical Support, Vendor Management, Training, Customer Satisfaction, Team Building, XP, Customer Experience, Management, Leadership, Employee Training, Customer Service, Software Documentation, Process Improvement, Account Management, Strategic Planning, Performance Management
Education
University of Phoenix 2009 — 2011
Master of Education (M.Ed.), Adult Education and Training, 3.2
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Management, 2.8
Reliability Solutions September 2014 - Present
Georgia-Pacific LLC May 2013 - August 2014
Concentrix November 2009 - August 2012
Advanced Technologies & Services, Inc. April 2007 - October 2009
United States Air Force March 1991 - June 2005
Skills
Customer Retention, Call Center, Troubleshooting, Team Leadership, Coaching, Call Centers, Instructor-led Training, Technical Support, Vendor Management, Training, Customer Satisfaction, Team Building, XP, Customer Experience, Management, Leadership, Employee Training, Customer Service, Software Documentation, Process Improvement, Account Management, Strategic Planning, Performance Management
Education
University of Phoenix 2009 — 2011
Master of Education (M.Ed.), Adult Education and Training, 3.2
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Management, 2.8
Steven Figueroa's Concentrix Experience January 2014 - November 2014
Job Regional Business Consultant at Fleetmatics
Industry Sports
Experience
Fleetmatics January 2015 - Present
Desert Vista High School January 2014 - Present
Concentrix January 2014 - November 2014
Concentrix January 2014 - May 2014
J & K Landscaping January 2013 - December 2013
Athletic Experience July 2008 - December 2012
Skills
Operations Management, Coaching, Leadership, Consultative Selling, Football, Account Management, Sales, Public Speaking, Teaching, Microsoft Office, Sports Coaching, Customer Service, Management, Research, PowerPoint, Event Planning, Higher Education, Microsoft Excel, Time Management, Business Coaching, Project Coordination, Training, Teamwork, Social Media, Customer Satisfaction, Sports, Lead Development, Strategic Consulting, Interviews, Team Building
Education
Arizona State University 2008 — 2013
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
University of Northern Iowa 2010 — 2012
Fleetmatics January 2015 - Present
Desert Vista High School January 2014 - Present
Concentrix January 2014 - November 2014
Concentrix January 2014 - May 2014
J & K Landscaping January 2013 - December 2013
Athletic Experience July 2008 - December 2012
Skills
Operations Management, Coaching, Leadership, Consultative Selling, Football, Account Management, Sales, Public Speaking, Teaching, Microsoft Office, Sports Coaching, Customer Service, Management, Research, PowerPoint, Event Planning, Higher Education, Microsoft Excel, Time Management, Business Coaching, Project Coordination, Training, Teamwork, Social Media, Customer Satisfaction, Sports, Lead Development, Strategic Consulting, Interviews, Team Building
Education
Arizona State University 2008 — 2013
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
University of Northern Iowa 2010 — 2012
Kristina Bogan's Concentrix Experience November 2012 - September 2014
Job Business Development at Infor Global Solutions
Industry Marketing and Advertising
Experience
Infor September 2014 - Present
Concentrix November 2012 - September 2014
SYNNEX July 2012 - November 2012
Spartanburg Regional Healthcare System November 2010 - May 2012
Celligent Diagnostics February 2008 - November 2010
Skills
Microsoft Excel, Clinical Research, Healthcare, EMR, Microsoft Office, EHR, Medical Coding, Corporate Events, Coordinating Events, Microsoft Word, Event Planning, HIPAA, Healthcare Management, Healthcare Information..., Project Coordination, Hospitals, Event Management, Live Events, Medical Terminology, Events, Data Analysis, Account Management, Salesforce.com, Leadership, Sales Presentations, Training, Sales, Call Centers, Outlook, Social Networking, Customer Satisfaction, Networking, Team Building, Customer Service, Business Development, PowerPoint, Marketing, Strategic Planning, Management
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business Administration, Concentration in Healthcare
Infor September 2014 - Present
Concentrix November 2012 - September 2014
SYNNEX July 2012 - November 2012
Spartanburg Regional Healthcare System November 2010 - May 2012
Celligent Diagnostics February 2008 - November 2010
Skills
Microsoft Excel, Clinical Research, Healthcare, EMR, Microsoft Office, EHR, Medical Coding, Corporate Events, Coordinating Events, Microsoft Word, Event Planning, HIPAA, Healthcare Management, Healthcare Information..., Project Coordination, Hospitals, Event Management, Live Events, Medical Terminology, Events, Data Analysis, Account Management, Salesforce.com, Leadership, Sales Presentations, Training, Sales, Call Centers, Outlook, Social Networking, Customer Satisfaction, Networking, Team Building, Customer Service, Business Development, PowerPoint, Marketing, Strategic Planning, Management
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business Administration, Concentration in Healthcare
Lisa Roush Lisa Roush's Concentrix Experience November 2014 - April 2015
Job Technical Consultant at Concentrix
Industry Consumer Electronics
Experience
American Red Cross May 2012 - Present
Concentrix November 2014 - April 2015
Xerox July 2014 - November 2014
American Red Cross March 2012 - June 2014
DHL Global Mail Europe February 2002 - June 2009
General Motors April 1984 - August 1997
Skills
Project Management, Managerial Finance, Microsoft Office, Strategic Partnerships, Strategic Planning, Customer Service, Compliance, Training, Program Management, Program Development, Leadership, Event Planning
Education
The Ohio State University
Business Administration, Management and Operations
University of Cincinnati
Psychology
American Red Cross May 2012 - Present
Concentrix November 2014 - April 2015
Xerox July 2014 - November 2014
American Red Cross March 2012 - June 2014
DHL Global Mail Europe February 2002 - June 2009
General Motors April 1984 - August 1997
Skills
Project Management, Managerial Finance, Microsoft Office, Strategic Partnerships, Strategic Planning, Customer Service, Compliance, Training, Program Management, Program Development, Leadership, Event Planning
Education
The Ohio State University
Business Administration, Management and Operations
University of Cincinnati
Psychology
Charles Forty Charles Forty's Concentrix Experience March 2014 - Present
Job Senior Director, Global Learning & Development
Industry Education Management
Experience
Concentrix March 2014 - Present
Skills
E-Learning, Management, Analysis, Security, Instructional Design, Curriculum Design, Public Speaking, Instructional Technology, Curriculum Development, Educational Technology, Adult Education, Training, Technical Writing, Teaching, Team Building, System Administration, Process Improvement, Project Management, Microsoft Office, Program Management, Technical Training, Coaching, Leadership, Leadership Development, Learning Management..., Product Development, Project Planning, Quality Assurance, Research, Software Documentation, Staff Development
Education
University of Maryland University College 2002 — 2005
M.Ed., Instructional Technology
University at Buffalo 1995 — 1998
B.A., History
Concentrix March 2014 - Present
Skills
E-Learning, Management, Analysis, Security, Instructional Design, Curriculum Design, Public Speaking, Instructional Technology, Curriculum Development, Educational Technology, Adult Education, Training, Technical Writing, Teaching, Team Building, System Administration, Process Improvement, Project Management, Microsoft Office, Program Management, Technical Training, Coaching, Leadership, Leadership Development, Learning Management..., Product Development, Project Planning, Quality Assurance, Research, Software Documentation, Staff Development
Education
University of Maryland University College 2002 — 2005
M.Ed., Instructional Technology
University at Buffalo 1995 — 1998
B.A., History
Derek Shealy Derek Shealy's Concentrix Experience July 2012 - December 2013
Job Regional Sales Manager at ASUS
Industry Computer Hardware
Experience
ASUS January 2014 - Present
Concentrix July 2012 - December 2013
SYNNEX September 2007 - July 2012
SYNNEX October 2003 - September 2007
Skills
Solution Selling, Channel Partners, Sales, Cloud Computing, Channel Sales, Resellers, Sales Process, SMB, B2B, Channel, Partner Management, Go-to-market Strategy, Multi-channel Marketing, Sales Management, Strategic Partnerships, New Business Development, VARs, Marketing Strategy, Program Management, Business Strategy, Sales Operations, Sales Presentations, Software Industry, Grit, Positivity, Team-oriented, Think Tank, Soft Skills, Coachable, Versatility, Organization, Negotiation, IT Solutions, Building Relationships, End User Sales, Work Ethic, Team Management
Education
University of South Carolina Upstate 1996 — 2000
Bachelors of Science, Business Administration
ASUS January 2014 - Present
Concentrix July 2012 - December 2013
SYNNEX September 2007 - July 2012
SYNNEX October 2003 - September 2007
Skills
Solution Selling, Channel Partners, Sales, Cloud Computing, Channel Sales, Resellers, Sales Process, SMB, B2B, Channel, Partner Management, Go-to-market Strategy, Multi-channel Marketing, Sales Management, Strategic Partnerships, New Business Development, VARs, Marketing Strategy, Program Management, Business Strategy, Sales Operations, Sales Presentations, Software Industry, Grit, Positivity, Team-oriented, Think Tank, Soft Skills, Coachable, Versatility, Organization, Negotiation, IT Solutions, Building Relationships, End User Sales, Work Ethic, Team Management
Education
University of South Carolina Upstate 1996 — 2000
Bachelors of Science, Business Administration
Kyle Pierce Kyle Pierce's Concentrix Experience February 2014 - April 2014
Job Territory Manager
Industry Online Media
Experience
OnCell April 2014 - Present
Sports-Kings Media Network LLC February 2014 - Present
Concentrix February 2014 - April 2014
Direct 2 Market Sales Solutions December 2013 - January 2014
Nexstar Broadcasting Group, Inc. July 2013 - November 2013
Aflac January 2013 - October 2013
Skills
Health Insurance, Life Insurance, Accident Insurance, Dental Insurance, Sales, Disability Insurance, Supplemental Insurance, Insurance
Education
SUNY Brockport 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration Pre-Law
Arkport Central School 1995 — 2008
Advanced Regents Diploma, Business Administration and Management
OnCell April 2014 - Present
Sports-Kings Media Network LLC February 2014 - Present
Concentrix February 2014 - April 2014
Direct 2 Market Sales Solutions December 2013 - January 2014
Nexstar Broadcasting Group, Inc. July 2013 - November 2013
Aflac January 2013 - October 2013
Skills
Health Insurance, Life Insurance, Accident Insurance, Dental Insurance, Sales, Disability Insurance, Supplemental Insurance, Insurance
Education
SUNY Brockport 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration Pre-Law
Arkport Central School 1995 — 2008
Advanced Regents Diploma, Business Administration and Management
Marcia Frost's Concentrix Experience July 2014 - Present
Job Human Resources Generalist
Industry Human Resources
Experience
Concentrix July 2014 - Present
NuStats July 2012 - September 2014
Del Valle ISD November 2012 - June 2013
University of Texas - Pan American August 2011 - May 2012
NuStats March 2009 - September 2010
Skills
Editing, Teaching, Human Resources, Recruiting, Research, Microsoft Office, Data Analysis, Interviews, Call Centers, Payroll, Microsoft Word
Education
The University of Texas-Pan American 2009 — 2012
BIS, Middle School Math Education, 3.67
Concentrix July 2014 - Present
NuStats July 2012 - September 2014
Del Valle ISD November 2012 - June 2013
University of Texas - Pan American August 2011 - May 2012
NuStats March 2009 - September 2010
Skills
Editing, Teaching, Human Resources, Recruiting, Research, Microsoft Office, Data Analysis, Interviews, Call Centers, Payroll, Microsoft Word
Education
The University of Texas-Pan American 2009 — 2012
BIS, Middle School Math Education, 3.67
Jeffrey S. Peterson Jeffrey S. Peterson's Concentrix Experience July 2014 - February 2015
Job Software Developer at M33 Integrated Solutions
Industry Computer Software
Experience
M33 Integrated Solutions February 2015 - Present
Concentrix July 2014 - February 2015
Landart Design Group, Inc. January 2011 - July 2014
Carolina Outdoor Living Design May 2010 - December 2010
Truitt Rabun Associates, Inc. January 2009 - April 2010
LandPlan Partnership, Inc. May 2006 - December 2008
Skills
Project Management, Graphic Design, Autodesk Software, Software Engineering, Java, Objective-C, C++, iOS development, Android Development, Community Master..., Land Use Planning, Residential Landscape..., Adobe Creative Suite, Microsoft Suites, Trimble Sketchup, ESRI ArcGIS, MySQL, J2EE, SQL, Programming, iOS Development, Java Enterprise Edition
Education
University of South Carolina Upstate 2012 — 2014
Bachelor's Degree, Bachelor of Science in Computer Science
The University of Georgia 2001 — 2005
Bachelor's Degree, Landscape Architecture
M33 Integrated Solutions February 2015 - Present
Concentrix July 2014 - February 2015
Landart Design Group, Inc. January 2011 - July 2014
Carolina Outdoor Living Design May 2010 - December 2010
Truitt Rabun Associates, Inc. January 2009 - April 2010
LandPlan Partnership, Inc. May 2006 - December 2008
Skills
Project Management, Graphic Design, Autodesk Software, Software Engineering, Java, Objective-C, C++, iOS development, Android Development, Community Master..., Land Use Planning, Residential Landscape..., Adobe Creative Suite, Microsoft Suites, Trimble Sketchup, ESRI ArcGIS, MySQL, J2EE, SQL, Programming, iOS Development, Java Enterprise Edition
Education
University of South Carolina Upstate 2012 — 2014
Bachelor's Degree, Bachelor of Science in Computer Science
The University of Georgia 2001 — 2005
Bachelor's Degree, Landscape Architecture
Kelvin Dailey Kelvin Dailey's Concentrix Experience January 1999 - Present
Job Owner/President of Salt of the Earth Ministries, Inc./ Assist Pastor of Faith, Healing, & Deliverance Clinic Rochester
Industry Nonprofit Organization Management
Experience
Salt of the Earth Ministries Inc. January 2002 - Present
Faith, Healing, & Deliverance Center January 2013 - Present
5 Point Entertainment January 2000 - Present
Concentrix January 1999 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Social Media, Facebook
Education
University of Rochester 1994 — 1999
Bachelor's Degree, English Language and Literature, General
Salt of the Earth Ministries Inc. January 2002 - Present
Faith, Healing, & Deliverance Center January 2013 - Present
5 Point Entertainment January 2000 - Present
Concentrix January 1999 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Social Media, Facebook
Education
University of Rochester 1994 — 1999
Bachelor's Degree, English Language and Literature, General
Ben Sick's Concentrix Experience October 2012 - May 2014
Job Operations Manager at Xerox
Industry Outsourcing/Offshoring
Experience
Xerox May 2014 - Present
Concentrix October 2012 - May 2014
Concentrix August 2011 - October 2012
Concentrix November 2010 - August 2011
Skills
Call Center, Account Management, Customer Satisfaction, Sales, Sales Process, Cold Calling, Direct Sales, Customer Service, BPO, Telemarketing, Sales Operations, Sales Management, Call Centers, CRM, Customer Retention, Workforce Management, Customer Experience, Vendor Management, Outsourcing, Team Leadership
Education
SUNY Brockport 2005 — 2010
Bachelor of Science (B.S.), Business Administration
Wayland-Cohocton Central School 1992 — 2005
Regents Diploma
Xerox May 2014 - Present
Concentrix October 2012 - May 2014
Concentrix August 2011 - October 2012
Concentrix November 2010 - August 2011
Skills
Call Center, Account Management, Customer Satisfaction, Sales, Sales Process, Cold Calling, Direct Sales, Customer Service, BPO, Telemarketing, Sales Operations, Sales Management, Call Centers, CRM, Customer Retention, Workforce Management, Customer Experience, Vendor Management, Outsourcing, Team Leadership
Education
SUNY Brockport 2005 — 2010
Bachelor of Science (B.S.), Business Administration
Wayland-Cohocton Central School 1992 — 2005
Regents Diploma
Olivia Kershaw Olivia Kershaw's Concentrix Experience July 2012 - November 2013
Job HR Associate at Gartner
Industry Human Resources
Experience
Gartner June 2015 - Present
Gartner February 2014 - Present
Concentrix July 2012 - November 2013
King.com July 2011 - July 2012
SMP playgrounds October 2010 - December 2010
Skills
Call Center, Recruiting, Outsourcing, Customer Experience, Customer Satisfaction, Customer Service, Customer Retention, French, Russian, Call Centers, Talent Acquisition, Employee Training, Training, Service Delivery, Human Resources, Interviews, Teamwork, Contact Centers, English, Multilingual, Technical Recruiting, International..., Screening Resumes, Internet Recruiting, Networking, Executive Search, Recruitment Advertising, Time Management, Sourcing, Talent Management, Contract Recruitment, Recruitments, Applicant Tracking..., HR Policies, Customer Support, Screening, Candidate Generation, Telephone Interviewing, Soft Skills, Integrity, IT Recruitment, Compassion
Education
University of Bristol 2006 — 2010
BA French and Russian, Modern Languages, 2:1
St Georges Ascot 2002 — 2006
Gartner June 2015 - Present
Gartner February 2014 - Present
Concentrix July 2012 - November 2013
King.com July 2011 - July 2012
SMP playgrounds October 2010 - December 2010
Skills
Call Center, Recruiting, Outsourcing, Customer Experience, Customer Satisfaction, Customer Service, Customer Retention, French, Russian, Call Centers, Talent Acquisition, Employee Training, Training, Service Delivery, Human Resources, Interviews, Teamwork, Contact Centers, English, Multilingual, Technical Recruiting, International..., Screening Resumes, Internet Recruiting, Networking, Executive Search, Recruitment Advertising, Time Management, Sourcing, Talent Management, Contract Recruitment, Recruitments, Applicant Tracking..., HR Policies, Customer Support, Screening, Candidate Generation, Telephone Interviewing, Soft Skills, Integrity, IT Recruitment, Compassion
Education
University of Bristol 2006 — 2010
BA French and Russian, Modern Languages, 2:1
St Georges Ascot 2002 — 2006
Annette Hull, CMPE, CPC Annette Hull, CMPE, CPC's Concentrix Experience July 2014 - Present
Job Claims Analyst, Concentrix
Industry Hospital & Health Care
Experience
Concentrix July 2014 - Present
Greenville Hospital System July 1996 - 2012
Skills
Human Resources, Training, Medical Billing, Healthcare Management, Insurance, Healthcare, Medical Terminology, Payroll, Employee Benefits, HIPAA, Microsoft Excel, Microsoft Word, Outlook, Office Management, PowerPoint, Data Entry, Accounts Receivable, Administrative..., Accounts Payable, Event Planning, QuickBooks, Hospitals, Process Scheduler, EMR, Allscripts, GE Centricity EMR, Employee Management, Employee Handbooks, Customer Service, Anatomy, Practice Management, Certified Professional..., Anatomy & Physiology
Education
University of Delaware 1980 — 1981
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Delaware 1971 — 1974
Associate of Science (A.S.), Secretarial Studies
Concentrix July 2014 - Present
Greenville Hospital System July 1996 - 2012
Skills
Human Resources, Training, Medical Billing, Healthcare Management, Insurance, Healthcare, Medical Terminology, Payroll, Employee Benefits, HIPAA, Microsoft Excel, Microsoft Word, Outlook, Office Management, PowerPoint, Data Entry, Accounts Receivable, Administrative..., Accounts Payable, Event Planning, QuickBooks, Hospitals, Process Scheduler, EMR, Allscripts, GE Centricity EMR, Employee Management, Employee Handbooks, Customer Service, Anatomy, Practice Management, Certified Professional..., Anatomy & Physiology
Education
University of Delaware 1980 — 1981
Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Delaware 1971 — 1974
Associate of Science (A.S.), Secretarial Studies
Melissa Conover Melissa Conover's Concentrix Experience February 2014 - Present
Job Training and Quality Manager
Industry Consumer Services
Experience
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2006 - June 2013
Sitel 1999 - 2006
Sitel 1999 - 2006
Sitel 1999 - 2006
Skills
BPO, Service Delivery, Outsourcing, Vendor Management, Transition Management, Operations Management, Team Management, Sla, Process Improvement, Call Centers, Management, Business Process..., CRM, Workforce Management, Business Analysis, Performance Management
Education
The University of Texas at Austin 1995 — 1999
Bachelor of Business Administration (BBA), Marketing
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2006 - June 2013
Sitel 1999 - 2006
Sitel 1999 - 2006
Sitel 1999 - 2006
Skills
BPO, Service Delivery, Outsourcing, Vendor Management, Transition Management, Operations Management, Team Management, Sla, Process Improvement, Call Centers, Management, Business Process..., CRM, Workforce Management, Business Analysis, Performance Management
Education
The University of Texas at Austin 1995 — 1999
Bachelor of Business Administration (BBA), Marketing
Kevin Whitson's Concentrix Experience January 2014 - Present
Job IT Tech/ Customer Service Rep. for Concentrix
Industry Information Technology and Services
Experience
Concentrix January 2014 - Present
IBM June 2005 - January 2014
Skills
Troubleshooting, Technical Support, Customer Service, Windows 7, Computer Hardware, System Administration, Software Documentation, Call Centers, Windows, Networking, Security, Customer Satisfaction, Vendor Management, Process Improvement, Team Leadership, Active Directory, Servers, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Currently enrolled with OSU - Tulsa 2014 — 2016
MIS with emphasis on Information Assurance, current GPA 3.75
Tulsa Community College 2012 — 2014
obtained Associates degree, Associate in Science
Concentrix January 2014 - Present
IBM June 2005 - January 2014
Skills
Troubleshooting, Technical Support, Customer Service, Windows 7, Computer Hardware, System Administration, Software Documentation, Call Centers, Windows, Networking, Security, Customer Satisfaction, Vendor Management, Process Improvement, Team Leadership, Active Directory, Servers, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Currently enrolled with OSU - Tulsa 2014 — 2016
MIS with emphasis on Information Assurance, current GPA 3.75
Tulsa Community College 2012 — 2014
obtained Associates degree, Associate in Science
Clint Williams's Concentrix Experience April 2015 - Present
Job Writer at Concentrix
Industry Writing and Editing
Experience
Concentrix April 2015 - Present
Self-employed September 2008 - Present
Torres Consulting and Law Group, LLC September 2013 - April 2015
The Arizona Department of Health Services/Division of Behavioral Health March 2013 - September 2013
Federal Emergency Management Agency March 2009 - September 2013
The Atlanta Journal-Constitution December 2007 - August 2008
Atlanta Journal-Constitution January 1998 - December 2007
The Arizona Republic September 1991 - January 1998
Mesa Tribune June 1990 - August 1991
Arizona Trend October 1988 - February 1990
Skills
Travel Writing, Writing, Editing, Research, Public Speaking, Journalism, Press Releases, Media Relations, Newspaper, Web Content, Magazines, Storytelling, News Writing, Screenwriting, Communication, Ap Style, Editorial, Feature Articles, Breaking News, Crisis Communications, Freelance Writing, Ghostwriting, Creative Writing, Magazine Articles, Public Relations, Content Development, Text Editing, Fact-checking, Business Journalism, Associated Press style, AP Style, Blogging, Newspapers, New Media, Social Networking, Books, Newsletters, Speech Writing, Online Journalism, Publishing, Proofreading, Politics, Copy Editing, Publications, Investigative Reporting, Publicity, Strategic Communications, Corporate Communications, Non-fiction, Internal Communications
Education
University of North Carolina at Chapel Hill
BA, Journalism
Brevard College
AA, Liberal Arts
South Plantation High School
Concentrix April 2015 - Present
Self-employed September 2008 - Present
Torres Consulting and Law Group, LLC September 2013 - April 2015
The Arizona Department of Health Services/Division of Behavioral Health March 2013 - September 2013
Federal Emergency Management Agency March 2009 - September 2013
The Atlanta Journal-Constitution December 2007 - August 2008
Atlanta Journal-Constitution January 1998 - December 2007
The Arizona Republic September 1991 - January 1998
Mesa Tribune June 1990 - August 1991
Arizona Trend October 1988 - February 1990
Skills
Travel Writing, Writing, Editing, Research, Public Speaking, Journalism, Press Releases, Media Relations, Newspaper, Web Content, Magazines, Storytelling, News Writing, Screenwriting, Communication, Ap Style, Editorial, Feature Articles, Breaking News, Crisis Communications, Freelance Writing, Ghostwriting, Creative Writing, Magazine Articles, Public Relations, Content Development, Text Editing, Fact-checking, Business Journalism, Associated Press style, AP Style, Blogging, Newspapers, New Media, Social Networking, Books, Newsletters, Speech Writing, Online Journalism, Publishing, Proofreading, Politics, Copy Editing, Publications, Investigative Reporting, Publicity, Strategic Communications, Corporate Communications, Non-fiction, Internal Communications
Education
University of North Carolina at Chapel Hill
BA, Journalism
Brevard College
AA, Liberal Arts
South Plantation High School
Janie Collins Espeleta Janie Collins Espeleta's Concentrix Experience 2005 - 2012
Job Data Entry Clerk Internship at BSI
Industry Information Technology and Services
Experience
BSI November 2014 - Present
Convergys March 2012 - October 2013
Concentrix 2005 - 2012
Concentrix 2004 - 2006
Concentrix 2002 - 2004
Skills
BPO, Business Process..., Call Center, Call Center Development, Call Centers, Customer Experience, Customer Satisfaction, Employee Engagement, Management, Microsoft Excel, Operations Management, Outsourcing, Performance Management, Process Improvement, Quality Assurance, Service Delivery, Team Leadership, Transition Management, Workforce Management, Microsoft Office, Offshoring, Sla, Team Management, Technical Support, Training, Troubleshooting, Vendor Management, Wireless Networking, Customer Service, Contact Centers, Account Management, Leadership, IT Service Management, CRM, Inbound Marketing, Avaya
Education
International American University 2014 — 2017
Bachelor’s Degree, Business Administration, A+
Concentrix Institute 2011 — 2011
CCNA
University of Santo Tomas 1997 — 2002
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering, A
BSI November 2014 - Present
Convergys March 2012 - October 2013
Concentrix 2005 - 2012
Concentrix 2004 - 2006
Concentrix 2002 - 2004
Skills
BPO, Business Process..., Call Center, Call Center Development, Call Centers, Customer Experience, Customer Satisfaction, Employee Engagement, Management, Microsoft Excel, Operations Management, Outsourcing, Performance Management, Process Improvement, Quality Assurance, Service Delivery, Team Leadership, Transition Management, Workforce Management, Microsoft Office, Offshoring, Sla, Team Management, Technical Support, Training, Troubleshooting, Vendor Management, Wireless Networking, Customer Service, Contact Centers, Account Management, Leadership, IT Service Management, CRM, Inbound Marketing, Avaya
Education
International American University 2014 — 2017
Bachelor’s Degree, Business Administration, A+
Concentrix Institute 2011 — 2011
CCNA
University of Santo Tomas 1997 — 2002
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering, A
DESTINEE MCKENZIE DESTINEE MCKENZIE's Concentrix Experience June 2013 - Present
Job TECHNICAL SUPPORT at Verizon
Industry Outsourcing/Offshoring
Experience
Verizon November 2013 - Present
Concentrix June 2013 - Present
RCSD September 2008 - November 2009
CP Rochester July 2009 - September 2009
Skills
Call Centers, Customer Satisfaction, Customer Retention, Customer Service, Sales, Cold Calling, Training, Data Entry, Lead Generation, Account Management, Telephone Skills, Direct Sales
Education
State University of New York College at Buffalo 2009 — 2013
CRIMINAL JUSTICE
Verizon November 2013 - Present
Concentrix June 2013 - Present
RCSD September 2008 - November 2009
CP Rochester July 2009 - September 2009
Skills
Call Centers, Customer Satisfaction, Customer Retention, Customer Service, Sales, Cold Calling, Training, Data Entry, Lead Generation, Account Management, Telephone Skills, Direct Sales
Education
State University of New York College at Buffalo 2009 — 2013
CRIMINAL JUSTICE
Sara Cerny Sara Cerny's Concentrix Experience November 2014 - Present
Job Senior Transition Manager at Concentrix
Industry Arts and Crafts
Experience
Concentrix November 2014 - Present
It Will Remember You May 2014 - Present
DataBid January 2014 - May 2014
ClientsFirst Consulting September 2013 - January 2014
IBM Global Process Services May 2012 - January 2013
Experis February 2012 - April 2012
Experis April 2011 - October 2011
Experis April 2010 - April 2011
IBM February 1985 - April 2010
Skills
People Management, Accountability, BPO, Vendor Management, Call Center, Process Improvement, Team Leadership, Operations Management, Service Delivery, Outsourcing, Business Process, Cross-functional Team..., Management, Customer Satisfaction, Business Process..., Call Centers, Project Management, Program Management, CRM, Coaching, Leadership, Change Management, Team Building, Training, Business Transformation, Business Analysis, Customer Service, Human Resources, Talent Management, Team Management, Performance Management, Account Management, IT Service Management, Six Sigma, Strategy
Education
University of Georgia - Terry College of Business 1980 — 1984
BBA, Business Administration
Concentrix November 2014 - Present
It Will Remember You May 2014 - Present
DataBid January 2014 - May 2014
ClientsFirst Consulting September 2013 - January 2014
IBM Global Process Services May 2012 - January 2013
Experis February 2012 - April 2012
Experis April 2011 - October 2011
Experis April 2010 - April 2011
IBM February 1985 - April 2010
Skills
People Management, Accountability, BPO, Vendor Management, Call Center, Process Improvement, Team Leadership, Operations Management, Service Delivery, Outsourcing, Business Process, Cross-functional Team..., Management, Customer Satisfaction, Business Process..., Call Centers, Project Management, Program Management, CRM, Coaching, Leadership, Change Management, Team Building, Training, Business Transformation, Business Analysis, Customer Service, Human Resources, Talent Management, Team Management, Performance Management, Account Management, IT Service Management, Six Sigma, Strategy
Education
University of Georgia - Terry College of Business 1980 — 1984
BBA, Business Administration
Brett Bedford Brett Bedford's Concentrix Experience September 2014 - Present
Job Sales/CSR Professional
Industry Consumer Services
Experience
Concentrix September 2014 - Present
HRAO October 2011 - Present
RIHOA, Inc July 1998 - Present
Xerox May 2014 - June 2014
NovaWorks Software August 2013 - February 2014
USA Hockey 1998 - 2014
USA Hockey 1998 - 2014
RCR&R April 2010 - June 2013
Eastern College Athletic Conference (ECAC) October 2008 - February 2012
WBER 2006 - 2010
Skills
Microsoft Office, Budgeting, Customer Service, Customer Relations, Sales Support, Salesforce.com, Inside Sales, Sales Management, Sales Process, Customer Loyalty, Customer Focus, Team Building, Sales Operations, Social Media, Brand Loyalty, Budgets, Sales, Training, Customer Satisfaction, Time Management
Education
SUNY at 2002 — 2007
Bachelor of Arts, Political Science
State University of New York College at Fredonia 2002 — 2007
Bachelors, Political Science, Communications
Fairport HS 1999 — 2002
Regents, N/A
McQuaid Jesuit HS 1996 — 1999
Concentrix September 2014 - Present
HRAO October 2011 - Present
RIHOA, Inc July 1998 - Present
Xerox May 2014 - June 2014
NovaWorks Software August 2013 - February 2014
USA Hockey 1998 - 2014
USA Hockey 1998 - 2014
RCR&R April 2010 - June 2013
Eastern College Athletic Conference (ECAC) October 2008 - February 2012
WBER 2006 - 2010
Skills
Microsoft Office, Budgeting, Customer Service, Customer Relations, Sales Support, Salesforce.com, Inside Sales, Sales Management, Sales Process, Customer Loyalty, Customer Focus, Team Building, Sales Operations, Social Media, Brand Loyalty, Budgets, Sales, Training, Customer Satisfaction, Time Management
Education
SUNY at 2002 — 2007
Bachelor of Arts, Political Science
State University of New York College at Fredonia 2002 — 2007
Bachelors, Political Science, Communications
Fairport HS 1999 — 2002
Regents, N/A
McQuaid Jesuit HS 1996 — 1999
Yalonda Maria Cannon Yalonda Maria Cannon's Concentrix Experience 2012 - 2013
Job Sales Executive
Industry Wireless
Experience
Sales Management February 2011 - Present
Concentrix 2012 - 2013
Sprint January 2007 - November 2009
AT&T Mobility 2005 - 2006
Education
University of Phoenix 2006 — 2010
BSBM, Business Management
Sales Management February 2011 - Present
Concentrix 2012 - 2013
Sprint January 2007 - November 2009
AT&T Mobility 2005 - 2006
Education
University of Phoenix 2006 — 2010
BSBM, Business Management
Bill Noren Bill Noren's Concentrix Experience January 1996 - June 1999
Job Principal Security Consultant at EagleDream Technologies
Industry Computer & Network Security
Experience
EagleDream Technologies December 2014 - Present
Iberdrola USA December 2013 - December 2014
Windstream Communications October 1999 - December 2013
InformationView Solutions Corp. June 1999 - October 1999
Concentrix January 1996 - June 1999
Skills
Firewalls, Security, Information Security, Computer Forensics, Policy, Servers, Network Security, Disaster Recovery, Vulnerability Assessment, Business Continuity, LAN-WAN, Network Administration, Data Center, Computer Security, Virtualization, Telecommunications, Data Security, Routers, VMware, Networking, Linux, DNS, Routing, VPN, Antivirus, Network Architecture, CISSP, Juniper, Network Engineering, Network Design, Cisco Technologies, WAN, Information Technology, Penetration Testing
Education
State University of New York College at Brockport 1984 — 1988
BS, Physics / Mathematics
EagleDream Technologies December 2014 - Present
Iberdrola USA December 2013 - December 2014
Windstream Communications October 1999 - December 2013
InformationView Solutions Corp. June 1999 - October 1999
Concentrix January 1996 - June 1999
Skills
Firewalls, Security, Information Security, Computer Forensics, Policy, Servers, Network Security, Disaster Recovery, Vulnerability Assessment, Business Continuity, LAN-WAN, Network Administration, Data Center, Computer Security, Virtualization, Telecommunications, Data Security, Routers, VMware, Networking, Linux, DNS, Routing, VPN, Antivirus, Network Architecture, CISSP, Juniper, Network Engineering, Network Design, Cisco Technologies, WAN, Information Technology, Penetration Testing
Education
State University of New York College at Brockport 1984 — 1988
BS, Physics / Mathematics
Matthew Summerour Matthew Summerour's Concentrix Experience June 2015 - Present
Job Apple Solutions Consultant (CPU) at Concentrix
Industry Package/Freight Delivery
Experience
Concentrix June 2015 - Present
FedEx February 2013 - Present
MetroPCS November 2011 - July 2012
UPS November 2007 - September 2009
Dish Network February 2004 - October 2005
Scientific Atlanta April 1997 - September 2001
Skills
Microsoft Word, Windows, Customer Retention, Warehousing, Oracle Applications, SAP, Hyperion HFM, Microsoft Excel, AS400 system, SQL, Microsoft Office, HP Openview, Access, Teamwork, Customer Service, Management, Team Building, Computer Hardware, Customer Satisfaction, Troubleshooting, Inventory Management, Time Management
Education
Westwood College-Northlake 2013 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
Tidewater Tech-Trades 1996 — 1998
certification in computer science, Computer Science
Concentrix June 2015 - Present
FedEx February 2013 - Present
MetroPCS November 2011 - July 2012
UPS November 2007 - September 2009
Dish Network February 2004 - October 2005
Scientific Atlanta April 1997 - September 2001
Skills
Microsoft Word, Windows, Customer Retention, Warehousing, Oracle Applications, SAP, Hyperion HFM, Microsoft Excel, AS400 system, SQL, Microsoft Office, HP Openview, Access, Teamwork, Customer Service, Management, Team Building, Computer Hardware, Customer Satisfaction, Troubleshooting, Inventory Management, Time Management
Education
Westwood College-Northlake 2013 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
Tidewater Tech-Trades 1996 — 1998
certification in computer science, Computer Science
Adam Graham's Concentrix Experience August 2014 - Present
Job Corporate Recruiter at Concentrix
Industry Human Resources
Experience
Concentrix August 2014 - Present
The College at Brockport State University Of New York January 2014 - December 2014
Rochester General Health System November 2012 - December 2013
Noramtec Consultants May 2012 - November 2012
Can-‐AmConsultants,Inc May 2012 - November 2012
The College at Brockport State University Of New York January 2011 - May 2012
U.S.AirForce September 2006 - December 2010
United States Air Force November 2003 - September 2006
Skills
Professional Selling..., Microsoft Office, Interpersonal..., Technical Recruiting, College Recruiting, Personnel Recruiting, Cold Calling, Social Media, Onboarding, Database Searching, Sourcing, Personnel Selection, Interpersonal..., Time Management, Interviews, Training, Coaching, Leadership, Recruiting, Human Resources
Education
State University of New York College at Brockport 2011 — 2014
Bachelor's Degree, Anthropology, 3.8
AirForceRecruitingSchool 2004 — 2004
MarionJunior/SeniorHighSchool 1997 — 2002
Concentrix August 2014 - Present
The College at Brockport State University Of New York January 2014 - December 2014
Rochester General Health System November 2012 - December 2013
Noramtec Consultants May 2012 - November 2012
Can-‐AmConsultants,Inc May 2012 - November 2012
The College at Brockport State University Of New York January 2011 - May 2012
U.S.AirForce September 2006 - December 2010
United States Air Force November 2003 - September 2006
Skills
Professional Selling..., Microsoft Office, Interpersonal..., Technical Recruiting, College Recruiting, Personnel Recruiting, Cold Calling, Social Media, Onboarding, Database Searching, Sourcing, Personnel Selection, Interpersonal..., Time Management, Interviews, Training, Coaching, Leadership, Recruiting, Human Resources
Education
State University of New York College at Brockport 2011 — 2014
Bachelor's Degree, Anthropology, 3.8
AirForceRecruitingSchool 2004 — 2004
MarionJunior/SeniorHighSchool 1997 — 2002
LaVerne Osborn LaVerne Osborn's Concentrix Experience August 2015 - Present
Job Customer Service Advisor at Concentrix
Industry Consumer Electronics
Experience
Concentrix August 2015 - Present
Bristol Real Estate Broker -Manchester Oak Apartments August 2014 - May 2015
YMP Real Estate Mgt, LLC December 2013 - April 2014
McKinley, Inc. January 2013 - December 2013
Ginkgo Residential September 2011 - January 2013
Ginkgo Residential April 2009 - September 2011
St. Christopher Inc, Jennie Clarkson October 2007 - April 2008
JCC MID-WESTCHESTER October 2002 - September 2007
YMCA of Greater New York- Cross Island YMCA Beacon March 2000 - October 2001
Skills
65 wpm, Word, Excel,..., Leases, Management, Leadership, Budgets, Marketing, Sales, Team Building, Customer Service, Recruiting, Property, Accounts Payable, Accounts Receivable, Relocation, Bookkeeping, Property Management, Real Estate, Apartments, Yardi, Lease Administration, Rentals, OneSite, MRI Software
Education
Taylor Business Institute 1994 — 1995
Associate's Degree, Accounting
The College of New Rochelle 1991 — 1993
Psychology
St. Helena Commercial H.S 1987 — 1991
High School, Business & Academics Studies
Concentrix August 2015 - Present
Bristol Real Estate Broker -Manchester Oak Apartments August 2014 - May 2015
YMP Real Estate Mgt, LLC December 2013 - April 2014
McKinley, Inc. January 2013 - December 2013
Ginkgo Residential September 2011 - January 2013
Ginkgo Residential April 2009 - September 2011
St. Christopher Inc, Jennie Clarkson October 2007 - April 2008
JCC MID-WESTCHESTER October 2002 - September 2007
YMCA of Greater New York- Cross Island YMCA Beacon March 2000 - October 2001
Skills
65 wpm, Word, Excel,..., Leases, Management, Leadership, Budgets, Marketing, Sales, Team Building, Customer Service, Recruiting, Property, Accounts Payable, Accounts Receivable, Relocation, Bookkeeping, Property Management, Real Estate, Apartments, Yardi, Lease Administration, Rentals, OneSite, MRI Software
Education
Taylor Business Institute 1994 — 1995
Associate's Degree, Accounting
The College of New Rochelle 1991 — 1993
Psychology
St. Helena Commercial H.S 1987 — 1991
High School, Business & Academics Studies
Gene Endiape Gene Endiape's Concentrix Experience January 2012 - October 2012
Job Web Designer at Loyola University Maryland
Industry Computer Networking
Experience
Loyola University Maryland April 2014 - Present
Comcast October 2012 - December 2013
Concentrix January 2012 - October 2012
Skills
Web Design, Responsive Web Design, Mobile Web Design, Graphic Design, Adobe Creative Suite, HTML5, CSS, jQuery, PHP, Troubleshooting, Technical Support, Information Technology, Call Centers, Windows 7, XP, Customer Satisfaction, OS X, Computer Hardware, iOS, Technical Writing
Education
Towson University 2006 — 2011
Bachelor of Science (BS), Computer Information Systems with a concentration in Graphic Design
Loyola University Maryland April 2014 - Present
Comcast October 2012 - December 2013
Concentrix January 2012 - October 2012
Skills
Web Design, Responsive Web Design, Mobile Web Design, Graphic Design, Adobe Creative Suite, HTML5, CSS, jQuery, PHP, Troubleshooting, Technical Support, Information Technology, Call Centers, Windows 7, XP, Customer Satisfaction, OS X, Computer Hardware, iOS, Technical Writing
Education
Towson University 2006 — 2011
Bachelor of Science (BS), Computer Information Systems with a concentration in Graphic Design
Joshua McCaskill Joshua McCaskill's Concentrix Experience March 2015 - Present
Job Java Developer at Concentrix
Industry Computer Software
Experience
Concentrix March 2015 - Present
The Biltmore Company May 2011 - March 2015
Skills
Microsoft Office, Public Speaking, Research, Microsoft Excel, Social Media, Spring Framework, Java, Visual Basic, MySQL, Python, C++, Prolog, Scheme, Microsoft Word
Education
University of North Carolina at Asheville 2010 — 2014
Bachelor's Degree, Computer Science
Concentrix March 2015 - Present
The Biltmore Company May 2011 - March 2015
Skills
Microsoft Office, Public Speaking, Research, Microsoft Excel, Social Media, Spring Framework, Java, Visual Basic, MySQL, Python, C++, Prolog, Scheme, Microsoft Word
Education
University of North Carolina at Asheville 2010 — 2014
Bachelor's Degree, Computer Science
Christine Fiumara Christine Fiumara's Concentrix Experience 1994 - 1999
Job Territory Sales Manager at Dentsply
Industry Medical Devices
Experience
Dentsply January 2013 - Present
Alcon Laboratories, Inc June 2001 - November 2012
ADP May 1999 - June 2001
Concentrix 1994 - 1999
Skills
Medical Sales, Pharmaceutical Sales, Ophthalmics, Allergy, Glaucoma, Medical Devices, Microsoft Office, Sales Prospecting, New Business Development, cold call canvas, Primary Care, Managed Care, Hunting, Optometry, Ophthalmology, Steroids, Siebel, Pharmacists, Pharmaceutical Industry, Territory Management, Territory Development, Hospitals, Consumer Products, Consultation, Consulting, Payroll, ADP Payroll, Dry Eye, Vitamins, Analytical Skills, Communication, Team Building, Problem Solving, Sales Presentation...
Education
State University of New York College at Brockport
Bachelor Of Science, Business Management
Dentsply January 2013 - Present
Alcon Laboratories, Inc June 2001 - November 2012
ADP May 1999 - June 2001
Concentrix 1994 - 1999
Skills
Medical Sales, Pharmaceutical Sales, Ophthalmics, Allergy, Glaucoma, Medical Devices, Microsoft Office, Sales Prospecting, New Business Development, cold call canvas, Primary Care, Managed Care, Hunting, Optometry, Ophthalmology, Steroids, Siebel, Pharmacists, Pharmaceutical Industry, Territory Management, Territory Development, Hospitals, Consumer Products, Consultation, Consulting, Payroll, ADP Payroll, Dry Eye, Vitamins, Analytical Skills, Communication, Team Building, Problem Solving, Sales Presentation...
Education
State University of New York College at Brockport
Bachelor Of Science, Business Management
Lise Bodine's Concentrix Experience April 2011 - June 2012
Job Program/Project Manager
Industry Information Technology and Services
Experience
Concentrix April 2011 - June 2012
Encover/Concentrix September 2010 - March 2011
DHL Express 2003 - 2009
DHL Express 2000 - 2003
DHL Express 1989 - 2000
DHL Express 1987 - 1989
Continental Airlines 1986 - 1987
People Express Airlines 1984 - 1986
People Express Airlines 1983 - 1984
Skills
Business Strategy, Management, Process Improvement, Change Management, Business Analysis, Business Process..., Account Management, Operations Management, Project Management, Call Center, Transportation..., International Trade, Cross-functional Team..., Business Development, Leadership, Integration, Program Management, IT Management, Customer Service, Negotiation, Vendor Management, Marketing, Supply Chain Management, Supply Chain, Logistics, Customer Satisfaction, New Business Development, Contract Negotiation, Team Building, Software Documentation, Product Management, Transportation, Strategy, E-commerce, International Logistics
Education
Susquehanna University
BA, Communications
Williston Northampton School
Concentrix April 2011 - June 2012
Encover/Concentrix September 2010 - March 2011
DHL Express 2003 - 2009
DHL Express 2000 - 2003
DHL Express 1989 - 2000
DHL Express 1987 - 1989
Continental Airlines 1986 - 1987
People Express Airlines 1984 - 1986
People Express Airlines 1983 - 1984
Skills
Business Strategy, Management, Process Improvement, Change Management, Business Analysis, Business Process..., Account Management, Operations Management, Project Management, Call Center, Transportation..., International Trade, Cross-functional Team..., Business Development, Leadership, Integration, Program Management, IT Management, Customer Service, Negotiation, Vendor Management, Marketing, Supply Chain Management, Supply Chain, Logistics, Customer Satisfaction, New Business Development, Contract Negotiation, Team Building, Software Documentation, Product Management, Transportation, Strategy, E-commerce, International Logistics
Education
Susquehanna University
BA, Communications
Williston Northampton School
Alisha Jacobs's Concentrix Experience May 2009 - May 2009
Job Student at Empire State College
Industry Higher Education
Experience
SUNY Empire State College July 2015 - Present
Good Feet Store April 2014 - October 2014
Alisha Jacobs June 2009 - April 2014
Concentrix May 2009 - May 2009
ESL Federal Credit Union January 2008 - December 2008
Keuka College August 2007 - December 2007
Supreme Court of Louisiana June 2007 - August 2007
Rochester Institute of Technology January 2007 - January 2007
Skills
Research, Troubleshooting, Microsoft Excel, Outlook, PowerPoint, Cash Management, Finance, Microsoft Word, Time Management, Microsoft Office, Customer Service, Teamwork
Education
State University of New York Empire State College 2013 — 2015
Associate’s Degree, Business Studies, 2nd year
Keuka College 2006 — 2007
School WIthout Walls 2002 — 2006
High School Diploma
SUNY Empire State College July 2015 - Present
Good Feet Store April 2014 - October 2014
Alisha Jacobs June 2009 - April 2014
Concentrix May 2009 - May 2009
ESL Federal Credit Union January 2008 - December 2008
Keuka College August 2007 - December 2007
Supreme Court of Louisiana June 2007 - August 2007
Rochester Institute of Technology January 2007 - January 2007
Skills
Research, Troubleshooting, Microsoft Excel, Outlook, PowerPoint, Cash Management, Finance, Microsoft Word, Time Management, Microsoft Office, Customer Service, Teamwork
Education
State University of New York Empire State College 2013 — 2015
Associate’s Degree, Business Studies, 2nd year
Keuka College 2006 — 2007
School WIthout Walls 2002 — 2006
High School Diploma
Andrew Morrell Andrew Morrell's Concentrix Experience July 2006 - July 2008
Job Director of Sales National Accounts at PICS Telecom International
Industry Telecommunications
Experience
PICS Telecom International August 2008 - Present
Concentrix July 2006 - July 2008
Skills
Solution Selling, Cisco Technologies, Telecommunications, Juniper, Networking
Education
University at Buffalo 1999 — 2003
Bachelor of Science (B.S.), Business Administration
PICS Telecom International August 2008 - Present
Concentrix July 2006 - July 2008
Skills
Solution Selling, Cisco Technologies, Telecommunications, Juniper, Networking
Education
University at Buffalo 1999 — 2003
Bachelor of Science (B.S.), Business Administration
Nicholas Yates Nicholas Yates's Concentrix Experience August 2013 - May 2014
Job Network Analyst I at Windstream Communications
Industry Information Technology and Services
Experience
Windstream Communications September 2014 - Present
TEKsystems May 2014 - September 2014
Concentrix August 2013 - May 2014
Verizon Wireless August 2010 - August 2013
Best Buy April 2010 - August 2010
Walmart June 2007 - April 2010
Education
Tri-County Technical College 2007 — 2010
Associate's degree
Windstream Communications September 2014 - Present
TEKsystems May 2014 - September 2014
Concentrix August 2013 - May 2014
Verizon Wireless August 2010 - August 2013
Best Buy April 2010 - August 2010
Walmart June 2007 - April 2010
Education
Tri-County Technical College 2007 — 2010
Associate's degree
Micah Framil Guadalupe Micah Framil Guadalupe's Concentrix Experience January 2010 - April 2010
Job Data Processing Specialist in Diamonds International
Industry International Trade and Development
Experience
Diamonds International November 2012 - Present
Satnam Inc. July 2012 - November 2012
Philadelphia International Airport January 2011 - January 2012
Concentrix January 2010 - April 2010
Skills
Microsoft Office, Analysis, Microsoft Excel, Customer Service, Access, Project Management, Team Leadership, Management, PowerPoint, Troubleshooting, SQL, Microsoft Word, Spanish, Windows, Market Research, Leadership, Project Planning, Strategic Planning, Teamwork, Outlook
Education
Temple University 2009 — 2012
Bachelor's degree, Industrial and Organizational Psychology
Diamonds International November 2012 - Present
Satnam Inc. July 2012 - November 2012
Philadelphia International Airport January 2011 - January 2012
Concentrix January 2010 - April 2010
Skills
Microsoft Office, Analysis, Microsoft Excel, Customer Service, Access, Project Management, Team Leadership, Management, PowerPoint, Troubleshooting, SQL, Microsoft Word, Spanish, Windows, Market Research, Leadership, Project Planning, Strategic Planning, Teamwork, Outlook
Education
Temple University 2009 — 2012
Bachelor's degree, Industrial and Organizational Psychology
Jonathan Cannon Jonathan Cannon's Concentrix Experience April 2012 - June 2013
Job Senior Manager Deloitte
Industry Financial Services
Experience
Deloitte August 2013 - Present
Concentrix April 2012 - June 2013
Wells Fargo Bank August 2008 - April 2012
Wells Fargo Bank August 2002 - August 2008
Montclare Technologies June 2000 - July 2002
Deloitte Consulting June 1998 - June 2000
Accenture February 1988 - February 1998
Skills
SDLC, Business Requirements, Business Analysis, Integration, Program Management, Production Support, Requirements Gathering, Clarity, Business Process, CRM, SaaS
Education
UC Berkeley 1983 — 1988
BA, Economics
Deloitte August 2013 - Present
Concentrix April 2012 - June 2013
Wells Fargo Bank August 2008 - April 2012
Wells Fargo Bank August 2002 - August 2008
Montclare Technologies June 2000 - July 2002
Deloitte Consulting June 1998 - June 2000
Accenture February 1988 - February 1998
Skills
SDLC, Business Requirements, Business Analysis, Integration, Program Management, Production Support, Requirements Gathering, Clarity, Business Process, CRM, SaaS
Education
UC Berkeley 1983 — 1988
BA, Economics
Rontai Cole Rontai Cole's Concentrix Experience November 2014 - July 2015
Job Tier 1 Technical Support Supervisor at Concentrix
Industry Hospital & Health Care
Experience
Corporate Health Resources July 2015 - Present
Concentrix November 2014 - July 2015
Banner Health January 2013 - October 2014
TriWest Healthcare Alliance September 2011 - January 2013
Chubb Insurance May 2005 - October 2010
Madison Simis Elementary School September 2004 - May 2005
Discovery Office Systems October 1999 - August 2004
Skills
Call Centers, Customer Service, Data Entry, Software Documentation, Quality Assurance, Outlook, Employee Relations, Training
Education
University of Phoenix 2007 — 2011
Elementary Education, Elementary Education and Teaching
Sanoma State University 1995 — 1997
Corporate Health Resources July 2015 - Present
Concentrix November 2014 - July 2015
Banner Health January 2013 - October 2014
TriWest Healthcare Alliance September 2011 - January 2013
Chubb Insurance May 2005 - October 2010
Madison Simis Elementary School September 2004 - May 2005
Discovery Office Systems October 1999 - August 2004
Skills
Call Centers, Customer Service, Data Entry, Software Documentation, Quality Assurance, Outlook, Employee Relations, Training
Education
University of Phoenix 2007 — 2011
Elementary Education, Elementary Education and Teaching
Sanoma State University 1995 — 1997
Myrna de Souza Myrna de Souza's Concentrix Experience October 2010 - January 2011
Job Technical Support Release Engineer at Monster
Industry Information Technology and Services
Experience
Monster April 2012 - Present
New York Life Insurance Company June 2011 - July 2012
Prometric January 2011 - June 2011
Concentrix October 2010 - January 2011
New York Life Insurance Company 2011 - 2011
SecureNet Payment Systems August 2010 - September 2010
McCabe Software (former McCabe & Associates, Inc) January 2001 - June 2010
McCabe Software, Inc. September 1999 - December 2000
Osiris Therapeutics April 1999 - July 1999
Visa International (Priority One) January 1999 - March 1999
Skills
Windows, Team Leadership, Testing, XP, Java, Business Analysis, Technical Support, Product Support, Help Desk Support
Education
University of Phoenix Online - 2004 2001 — 2004
MBA, Technology Management
Towson University 1996 — 1998
MS, Computer Science
Taubate University 1988 — 1990
BA, Business Administration
Faculdade de Administracao e Informatica 1984 — 1988
Technologist, Data Processing - Business and Computer Science
Monster April 2012 - Present
New York Life Insurance Company June 2011 - July 2012
Prometric January 2011 - June 2011
Concentrix October 2010 - January 2011
New York Life Insurance Company 2011 - 2011
SecureNet Payment Systems August 2010 - September 2010
McCabe Software (former McCabe & Associates, Inc) January 2001 - June 2010
McCabe Software, Inc. September 1999 - December 2000
Osiris Therapeutics April 1999 - July 1999
Visa International (Priority One) January 1999 - March 1999
Skills
Windows, Team Leadership, Testing, XP, Java, Business Analysis, Technical Support, Product Support, Help Desk Support
Education
University of Phoenix Online - 2004 2001 — 2004
MBA, Technology Management
Towson University 1996 — 1998
MS, Computer Science
Taubate University 1988 — 1990
BA, Business Administration
Faculdade de Administracao e Informatica 1984 — 1988
Technologist, Data Processing - Business and Computer Science
Michele Barringer Michele Barringer's Concentrix Experience May 2014 - February 2015
Job Unflappable Marketing Professional
Industry Marketing and Advertising
Experience
Concentrix May 2014 - February 2015
Concentrix March 2012 - April 2014
Catalyst October 2010 - March 2012
Complemar Partners February 2010 - October 2010
Martino Flynn 2009 - 2009
RochesterWorks 2009 - 2009
Emerge Partners October 2007 - December 2008
SIGMA Marketing Group New LLC February 2005 - August 2007
Maritz Loyalty Marketing October 2003 - December 2005
Commercial Letter, Inc. October 2001 - October 2003
Skills
Direct Marketing, Segmentation, Lead Generation, Digital Marketing, Multi-channel Marketing, Marketing Communications, Direct Mail, Market Research, Advertising, CRM, Management, Cross-functional Team..., Strategy, Relationship Marketing, Database Marketing, Analytics, Loyalty Marketing, Email Marketing, B2B, Integrated Marketing, Strategic Planning, Demand Generation, Marketing, Account Management, Marketing Strategy, Customer Retention, Salesforce.com, Team Management, Team Leadership
Education
Syracuse University - Martin J. Whitman School of Management 1984 — 1988
BS, Marketing
Concentrix May 2014 - February 2015
Concentrix March 2012 - April 2014
Catalyst October 2010 - March 2012
Complemar Partners February 2010 - October 2010
Martino Flynn 2009 - 2009
RochesterWorks 2009 - 2009
Emerge Partners October 2007 - December 2008
SIGMA Marketing Group New LLC February 2005 - August 2007
Maritz Loyalty Marketing October 2003 - December 2005
Commercial Letter, Inc. October 2001 - October 2003
Skills
Direct Marketing, Segmentation, Lead Generation, Digital Marketing, Multi-channel Marketing, Marketing Communications, Direct Mail, Market Research, Advertising, CRM, Management, Cross-functional Team..., Strategy, Relationship Marketing, Database Marketing, Analytics, Loyalty Marketing, Email Marketing, B2B, Integrated Marketing, Strategic Planning, Demand Generation, Marketing, Account Management, Marketing Strategy, Customer Retention, Salesforce.com, Team Management, Team Leadership
Education
Syracuse University - Martin J. Whitman School of Management 1984 — 1988
BS, Marketing
Todd D. Reed Todd D. Reed's Concentrix Experience May 2012 - May 2013
Job Technical Customer Support Manager at Calero Software
Industry Telecommunications
Experience
Calero Software July 2013 - Present
Residential Real Estate Rental Management March 1993 - Present
Concentrix May 2012 - May 2013
Earthlink Business July 2010 - June 2012
Nukote International April 2008 - March 2010
Frontier Telephone of Rochester, A Citizens Company March 1998 - March 2008
Vanderstyne Toyota March 1991 - March 1998
Skills
Proven Leader, Team Building, Big Picture Thinking, Project Portfolio..., Service Management, Process Improvement, Operations Management, Service Improvement, Customer Service, Sales Support, Call Center, Customer Satisfaction, Customer Relations, Strategic Planning, Problem Solving, Telecommunications, Call Centers, Sales, Sales Operations, B2B, Account Management, Program Management, Project Management, Product Management, Business Analysis, Leadership, Analysis, Project Planning, Integration, Marketing, Budgets, Coaching, Product Development, Quality Assurance, Cross-functional Team..., Human Resources, CRM, New Business Development, Vendor Management, Security, Market Research, Business Development, Team Leadership, Solution Selling, Strategy, Lean Six Sigma - Yellow..., Management, Sales Management, Troubleshooting, Technical Support
Education
State University of New York College at Brockport 1985 — 1990
Bachelor of Science, Business Administration - Finance & Economics
Cardinal Mooney 1980 — 1985
Regents Diploma, Math and Science
Calero Software July 2013 - Present
Residential Real Estate Rental Management March 1993 - Present
Concentrix May 2012 - May 2013
Earthlink Business July 2010 - June 2012
Nukote International April 2008 - March 2010
Frontier Telephone of Rochester, A Citizens Company March 1998 - March 2008
Vanderstyne Toyota March 1991 - March 1998
Skills
Proven Leader, Team Building, Big Picture Thinking, Project Portfolio..., Service Management, Process Improvement, Operations Management, Service Improvement, Customer Service, Sales Support, Call Center, Customer Satisfaction, Customer Relations, Strategic Planning, Problem Solving, Telecommunications, Call Centers, Sales, Sales Operations, B2B, Account Management, Program Management, Project Management, Product Management, Business Analysis, Leadership, Analysis, Project Planning, Integration, Marketing, Budgets, Coaching, Product Development, Quality Assurance, Cross-functional Team..., Human Resources, CRM, New Business Development, Vendor Management, Security, Market Research, Business Development, Team Leadership, Solution Selling, Strategy, Lean Six Sigma - Yellow..., Management, Sales Management, Troubleshooting, Technical Support
Education
State University of New York College at Brockport 1985 — 1990
Bachelor of Science, Business Administration - Finance & Economics
Cardinal Mooney 1980 — 1985
Regents Diploma, Math and Science
Karen Lloyd Lyzwa Karen Lloyd Lyzwa's Concentrix Experience 2007 - 2011
Job Lead Progressions Specialist with TSL Marketing
Industry Marketing and Advertising
Experience
TSL Marketing December 2013 - Present
Direct 2 Market Sales Solutions November 2011 - August 2013
CORE Consulting & Staffing 2011 - 2013
Kodak Digital Imaging Marketing Team October 2007 - September 2011
Concentrix 2007 - 2011
Toastmaster 2007 - 2007
Lawrence Associates Agency Inc 2004 - 2007
Skills
Lead Generation, Sales, Cold Calling, B2B, Account Management, Customer Service, Management, Leadership, New Business Development, Training, Telemarketing, Call Centers, Time Management, Program Management, Sales Operations, Technical Support
Education
State University of New York College at Brockport 1987 — 1991
BS, English/Education
Monroe Community College
TSL Marketing December 2013 - Present
Direct 2 Market Sales Solutions November 2011 - August 2013
CORE Consulting & Staffing 2011 - 2013
Kodak Digital Imaging Marketing Team October 2007 - September 2011
Concentrix 2007 - 2011
Toastmaster 2007 - 2007
Lawrence Associates Agency Inc 2004 - 2007
Skills
Lead Generation, Sales, Cold Calling, B2B, Account Management, Customer Service, Management, Leadership, New Business Development, Training, Telemarketing, Call Centers, Time Management, Program Management, Sales Operations, Technical Support
Education
State University of New York College at Brockport 1987 — 1991
BS, English/Education
Monroe Community College
Dolores McCroskey Dolores McCroskey's Concentrix Experience July 2015 - Present
Job Tier 1 Technical Support Advisor at Concentrix
Industry Medical Practice
Experience
Concentrix July 2015 - Present
TeleTech October 2014 - July 2015
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Social Media, Customer Service, Research, Public Speaking, Outlook, Leadership, Windows, Time Management, Team Leadership, Training, Data Entry, Management
Education
Ultimeate Medical Academy 2013 — 2015
Associate's degree Health Sciences/Medical Office and Billing Specialist., Medical Office/Billing and coding, 4.0 GPA
Ultimate Medical Academy 2012 — 2014
Associate of Science (A.S.), Medical Billing and Coding
Concentrix July 2015 - Present
TeleTech October 2014 - July 2015
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Social Media, Customer Service, Research, Public Speaking, Outlook, Leadership, Windows, Time Management, Team Leadership, Training, Data Entry, Management
Education
Ultimeate Medical Academy 2013 — 2015
Associate's degree Health Sciences/Medical Office and Billing Specialist., Medical Office/Billing and coding, 4.0 GPA
Ultimate Medical Academy 2012 — 2014
Associate of Science (A.S.), Medical Billing and Coding
Patricia Johnston Patricia Johnston's Concentrix Experience August 2015 - Present
Job na Concentrix
Industry Human Resources
Experience
Concentrix August 2015 - Present
KHELF MODAS December 2014 - July 2015
Cultural Care Au Pair April 2013 - October 2014
Instituto do Coração - HCFMUSP (InCor) January 2013 - April 2013
La Fabbrica September 2009 - December 2009
Instituto Meninos de São Judas Tadeu August 2007 - December 2008
Skills
PowerPoint, Microsoft Word, Planejamento estratégico, Estratégia empresarial, Negociação
Education
Universidade Anhembi Morumbi 2012 — 2015
Bacharel em Psicologia, Psicologia
FMU 2009 — 2014
Psicologia
Concentrix August 2015 - Present
KHELF MODAS December 2014 - July 2015
Cultural Care Au Pair April 2013 - October 2014
Instituto do Coração - HCFMUSP (InCor) January 2013 - April 2013
La Fabbrica September 2009 - December 2009
Instituto Meninos de São Judas Tadeu August 2007 - December 2008
Skills
PowerPoint, Microsoft Word, Planejamento estratégico, Estratégia empresarial, Negociação
Education
Universidade Anhembi Morumbi 2012 — 2015
Bacharel em Psicologia, Psicologia
FMU 2009 — 2014
Psicologia
Tiffaney Blevins Tiffaney Blevins's Concentrix Experience March 2007 - April 2013
Job Help Desk Specialist at Gross, Mendelsohn & Associates, P.A.
Industry Information Technology and Services
Experience
Gross, Mendelsohn & Associates, P.A. April 2013 - Present
Concentrix March 2007 - April 2013
Skills
Call Centers, Technical Support, BPO, Troubleshooting, SLA, Service Delivery, Windows XP, Active Directory, Help Desk Support, Computer Hardware, Windows 7, Networking, Software Documentation
Education
The Community College of Baltimore County 2014 — 2018
Associate's Degree, Information Technology
Hereford High School 1994 — 1998
High School Diploma, Business/Standard, 12th
Gross, Mendelsohn & Associates, P.A. April 2013 - Present
Concentrix March 2007 - April 2013
Skills
Call Centers, Technical Support, BPO, Troubleshooting, SLA, Service Delivery, Windows XP, Active Directory, Help Desk Support, Computer Hardware, Windows 7, Networking, Software Documentation
Education
The Community College of Baltimore County 2014 — 2018
Associate's Degree, Information Technology
Hereford High School 1994 — 1998
High School Diploma, Business/Standard, 12th
Brenda Brooks Brenda Brooks's Concentrix Experience January 2014 - October 2014
Job Training Manager at Concentrix
Industry Education Management
Experience
Jubilee Christian Church 2012 - Present
Concentrix January 2014 - October 2014
Concentrix August 2013 - December 2013
Eagle Productivity Solutions 2013 - August 2013
Holley Central School District 2006 - 2012
Skills
Leadership Development, Strategic Planning, Curriculum Development, Coaching Staff, Communication, Adult Education, Personnel Supervision, Data Analysis, Creative Problem Solving, Project Management, Microsoft Publisher, Microsoft Office, Mentoring, Graphic Design, Grant Writing, Organizational..., Research, Program Development, Training, Staff Development, Leadership, Curriculum Design, Coaching, Instructor-led Training, Time Management, Instructional Design, Community Outreach, Strategy, Workshop Facilitation, Fundraising, Nonprofits
Education
SUNY Brockport 1997 — 1999
Certificate of Advanced Study, Educational Administration and Supervision
SUNY Brockport 1990 — 1992
Master of Science (MS), Elementary Education and Teaching
SUNY Brockport 1985 — 1989
Bachelor of Science (BS), Education & Communications
Jubilee Christian Church 2012 - Present
Concentrix January 2014 - October 2014
Concentrix August 2013 - December 2013
Eagle Productivity Solutions 2013 - August 2013
Holley Central School District 2006 - 2012
Skills
Leadership Development, Strategic Planning, Curriculum Development, Coaching Staff, Communication, Adult Education, Personnel Supervision, Data Analysis, Creative Problem Solving, Project Management, Microsoft Publisher, Microsoft Office, Mentoring, Graphic Design, Grant Writing, Organizational..., Research, Program Development, Training, Staff Development, Leadership, Curriculum Design, Coaching, Instructor-led Training, Time Management, Instructional Design, Community Outreach, Strategy, Workshop Facilitation, Fundraising, Nonprofits
Education
SUNY Brockport 1997 — 1999
Certificate of Advanced Study, Educational Administration and Supervision
SUNY Brockport 1990 — 1992
Master of Science (MS), Elementary Education and Teaching
SUNY Brockport 1985 — 1989
Bachelor of Science (BS), Education & Communications
Nadya Krysteva's Concentrix Experience March 2014 - Present
Job Agent Technical Support for Xerox at Concentrix
Industry Information Technology and Services
Experience
Concentrix March 2014 - Present
Eyes on Europe - student political magazine in Brussels September 2013 - January 2014
AquaSafe Pool Management May 2012 - September 2012
Skills
Communication, Xerox Printers, Microsoft Word, Microsoft Excel, Technical Support, Phone software annana, Customer Service, Public Relations, Lifeguarding, Cpr Certified, Shipping agent, Babysitting, French, English, Driving License, Negotiation, Interviews, Time Management, Teamwork, Team Leadership, Social Media, PowerPoint, Microsoft Office, Management
Education
Université libre de Bruxelles 2013 — 2014
Bachelor's degree, Political Science in french, Erasmus
New Bulgarian University 2010 — 2014
Bachelor of Political Science in French, Political Science and International Affairs
Concentrix March 2014 - Present
Eyes on Europe - student political magazine in Brussels September 2013 - January 2014
AquaSafe Pool Management May 2012 - September 2012
Skills
Communication, Xerox Printers, Microsoft Word, Microsoft Excel, Technical Support, Phone software annana, Customer Service, Public Relations, Lifeguarding, Cpr Certified, Shipping agent, Babysitting, French, English, Driving License, Negotiation, Interviews, Time Management, Teamwork, Team Leadership, Social Media, PowerPoint, Microsoft Office, Management
Education
Université libre de Bruxelles 2013 — 2014
Bachelor's degree, Political Science in french, Erasmus
New Bulgarian University 2010 — 2014
Bachelor of Political Science in French, Political Science and International Affairs
Maegan Blue Maegan Blue's Concentrix Experience May 2011 - Present
Job Customer Service Team Lead at CCI Solutions
Industry Consumer Services
Experience
Concentrix May 2011 - Present
Skills
Customer Service, PowerPoint, Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Troubleshooting, Teamwork, Time Management, Windows, Customer Satisfaction, Team Leadership, Training, Public Speaking, Research, Call Centers, Event Planning, Strategic Planning, Budgets, Inventory Management, Access
Education
Tacoma Community College 2013 — 2015
Concentrix May 2011 - Present
Skills
Customer Service, PowerPoint, Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Troubleshooting, Teamwork, Time Management, Windows, Customer Satisfaction, Team Leadership, Training, Public Speaking, Research, Call Centers, Event Planning, Strategic Planning, Budgets, Inventory Management, Access
Education
Tacoma Community College 2013 — 2015
Andrea Singletary's Concentrix Experience July 2012 - Present
Job CA Technologies Customer Solutions Representative Through Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix July 2012 - Present
Sutherland Global Services April 2011 - April 2012
Cash 2 U April 2010 - February 2011
KinderCare September 2008 - April 2010
SUNY Brockport 2004 - 2008
Skills
Customer Service, Data Entry, Customer Satisfaction, Training, Call Center, Salesforce.com, Account Management, Staff Development, Public Speaking, Microsoft Office, Sales, Lead Generation, Leadership, Recruiting, Outlook, Coaching, Team Leadership, Sales Operations, Team Building, Time Management, Customer Retention, New Business Development, Marketing, Management, Employee Relations, Direct Sales, Sales Management, Sales Process, CRM, Customer Experience, Cold Calling, Networking, Social Networking, Call Centers, Team Management, Business Development, Employee Training, Performance Management, Program Management, Solution Selling, Social Media, Vendor Management, Telemarketing, Interviews, Teamwork, Human Resources, B2B, Leadership Development, Process Improvement
Education
SUNY Brockport 2004 — 2008
Bachelor of Science (B.S.), Psychology & Health Science (Double Major)
Concentrix July 2012 - Present
Sutherland Global Services April 2011 - April 2012
Cash 2 U April 2010 - February 2011
KinderCare September 2008 - April 2010
SUNY Brockport 2004 - 2008
Skills
Customer Service, Data Entry, Customer Satisfaction, Training, Call Center, Salesforce.com, Account Management, Staff Development, Public Speaking, Microsoft Office, Sales, Lead Generation, Leadership, Recruiting, Outlook, Coaching, Team Leadership, Sales Operations, Team Building, Time Management, Customer Retention, New Business Development, Marketing, Management, Employee Relations, Direct Sales, Sales Management, Sales Process, CRM, Customer Experience, Cold Calling, Networking, Social Networking, Call Centers, Team Management, Business Development, Employee Training, Performance Management, Program Management, Solution Selling, Social Media, Vendor Management, Telemarketing, Interviews, Teamwork, Human Resources, B2B, Leadership Development, Process Improvement
Education
SUNY Brockport 2004 — 2008
Bachelor of Science (B.S.), Psychology & Health Science (Double Major)
Paula Applin Paula Applin's Concentrix Experience November 2014 - Present
Job Diverse Experienced Manager
Industry Telecommunications
Experience
Cablevision July 2015 - Present
Concentrix November 2014 - Present
Asurion May 2010 - November 2014
Suddenlink Communications June 2008 - September 2009
Radio Shack February 2008 - July 2008
Argosy West Computers 2003 - 2008
Skills
LAN/WAN design and..., Technical Training for..., Hardware and software..., Database design and..., Network administration..., White box testing of..., Operating Systems, Call Centers, Software Installation, Operations Management, Windows, Computer Hardware, Customer Service, Microsoft Excel, Networking, Technical Support, Microsoft Office, Web Development, Troubleshooting, Active Directory, New Software, Process Improvement, Sales Operations, Inventory Management, Customer Satisfaction, Outlook, Training, Windows 7, PowerPoint, Sales Management, Windows XP
Education
The University of Texas at Dallas 2013 — 2015
Bachelor's Degree, Criminology, 3.5
Yavapai College 2001 — 2006
Associate of Arts and Sciences (AAS), Criminal Justice
Cablevision July 2015 - Present
Concentrix November 2014 - Present
Asurion May 2010 - November 2014
Suddenlink Communications June 2008 - September 2009
Radio Shack February 2008 - July 2008
Argosy West Computers 2003 - 2008
Skills
LAN/WAN design and..., Technical Training for..., Hardware and software..., Database design and..., Network administration..., White box testing of..., Operating Systems, Call Centers, Software Installation, Operations Management, Windows, Computer Hardware, Customer Service, Microsoft Excel, Networking, Technical Support, Microsoft Office, Web Development, Troubleshooting, Active Directory, New Software, Process Improvement, Sales Operations, Inventory Management, Customer Satisfaction, Outlook, Training, Windows 7, PowerPoint, Sales Management, Windows XP
Education
The University of Texas at Dallas 2013 — 2015
Bachelor's Degree, Criminology, 3.5
Yavapai College 2001 — 2006
Associate of Arts and Sciences (AAS), Criminal Justice
Chris Montague's Concentrix Experience July 2011 - April 2012
Job Jr. Systems Enginner at UnitedHealth Group
Industry Computer Hardware
Experience
UnitedHealth Group August 2012 - Present
Concentrix July 2011 - April 2012
Towson University January 2009 - June 2011
DTS Medical January 2004 - January 2006
Skills
Technical Support, VMware ESX, Active Directory, SCCM, Microsoft Exchange, Red Hat Linux, Microsoft Office, Network Administration, Windows, Technical Writing, Networking, Mac OS, XP, Computer Hardware, OS X, Webmaster Services, Hardware Support, Instructional Technology, Wordpress, CentOS, Apache, MySQL, System Administration, Troubleshooting, VMware, Windows XP, Windows Server, Customer Service, Citrix XenApp, Microsoft Excel, Amazon Web Services..., SonicWALL
Education
Towson University 2008 — 2012
Computer Information Systems, Networking
Boys’ Latin High School 1997 — 2005
High School Diploma
UnitedHealth Group August 2012 - Present
Concentrix July 2011 - April 2012
Towson University January 2009 - June 2011
DTS Medical January 2004 - January 2006
Skills
Technical Support, VMware ESX, Active Directory, SCCM, Microsoft Exchange, Red Hat Linux, Microsoft Office, Network Administration, Windows, Technical Writing, Networking, Mac OS, XP, Computer Hardware, OS X, Webmaster Services, Hardware Support, Instructional Technology, Wordpress, CentOS, Apache, MySQL, System Administration, Troubleshooting, VMware, Windows XP, Windows Server, Customer Service, Citrix XenApp, Microsoft Excel, Amazon Web Services..., SonicWALL
Education
Towson University 2008 — 2012
Computer Information Systems, Networking
Boys’ Latin High School 1997 — 2005
High School Diploma
Ashley Perkins Ashley Perkins's Concentrix Experience November 2011 - Present
Job HR Generalist at Concentrix
Industry Human Resources
Experience
Concentrix November 2011 - Present
Dunbar Armored March 2009 - November 2011
Continental Technologies, Inc. March 2008 - November 2008
EMG 2004 - 2008
Maxim Healthcare Services 2003 - 2004
Skills
Benefits, Employment Law, Policy, New Hire Orientation, Employee Relations, Talent Acquisition, Technical Recruiting, Full-cycle Recruiting, HRIS, Performance Management, Compliance, Payroll, Team Building, Employee Benefits, New Hire Orientations, Human Resources, Recruiting, Benefits Administration, Management, PeopleSoft, ADP Payroll, Ultipro, Interviews, Deferred Compensation, Leadership, Applicant Tracking..., Job Descriptions, Time Management, FMLA, Program Management, Talent Management, HR Policies, Internet Recruiting, Employee Training, Budgets, Sourcing, Training, Organizational..., Employee Engagement, Hiring, Insurance, Benefits Negotiation, Succession Planning, Onboarding, College Recruiting, Personnel Management, Workforce Planning, Taleo, Job Fairs, Labor Relations
Education
Towson University 1998 — 2002
Bachelors of Science, Business Managment
Notre Dame Prep 1994 — 1998
High School Degree
Concentrix November 2011 - Present
Dunbar Armored March 2009 - November 2011
Continental Technologies, Inc. March 2008 - November 2008
EMG 2004 - 2008
Maxim Healthcare Services 2003 - 2004
Skills
Benefits, Employment Law, Policy, New Hire Orientation, Employee Relations, Talent Acquisition, Technical Recruiting, Full-cycle Recruiting, HRIS, Performance Management, Compliance, Payroll, Team Building, Employee Benefits, New Hire Orientations, Human Resources, Recruiting, Benefits Administration, Management, PeopleSoft, ADP Payroll, Ultipro, Interviews, Deferred Compensation, Leadership, Applicant Tracking..., Job Descriptions, Time Management, FMLA, Program Management, Talent Management, HR Policies, Internet Recruiting, Employee Training, Budgets, Sourcing, Training, Organizational..., Employee Engagement, Hiring, Insurance, Benefits Negotiation, Succession Planning, Onboarding, College Recruiting, Personnel Management, Workforce Planning, Taleo, Job Fairs, Labor Relations
Education
Towson University 1998 — 2002
Bachelors of Science, Business Managment
Notre Dame Prep 1994 — 1998
High School Degree
Dane Sowinski Dane Sowinski's Concentrix Experience January 2015 - Present
Job Staff Counsel at Concentrix
Industry Legal Services
Experience
Concentrix January 2015 - Present
Rogers Townsend & Thomas, PC January 2013 - September 2014
Fluor May 2011 - August 2011
Blackbaud May 2009 - August 2009
Net Lease Development June 2005 - August 2006
Education
University of South Carolina - The Moore School of Business 2010 — 2012
International M.B.A.
Charleston School of Law 2006 — 2009
J.D.
The George Washington University 2001 — 2005
B.A., History
Concentrix January 2015 - Present
Rogers Townsend & Thomas, PC January 2013 - September 2014
Fluor May 2011 - August 2011
Blackbaud May 2009 - August 2009
Net Lease Development June 2005 - August 2006
Education
University of South Carolina - The Moore School of Business 2010 — 2012
International M.B.A.
Charleston School of Law 2006 — 2009
J.D.
The George Washington University 2001 — 2005
B.A., History
Tsvetelin Ivanov Tsvetelin Ivanov's Concentrix Experience August 2014 - March 2015
Job Relationship with customers
Industry Information Technology and Services
Experience
Concentrix August 2014 - March 2015
GCS May 2013 - December 2013
Currently Unemployed January 2012 - April 2013
IBM Global Process Services April 2010 - December 2011
Gaming Technologies September 2007 - December 2008
Skills
Customer Service, Microsoft Office, Excel, Word, Problem Solving, Planning, Purchasing, Linux, Windows, Computer Hardware, Logistics, English, Operating Systems, Procurement, XP, Portuguese, Microsoft Excel, Project Planning, Windows Server, Active Directory, Networking, Microsoft Word, Windows XP
Education
Technical University Sofia 2012 — 2013
CCNA, Computer Systems Networking and Telecommunications
Stopanska akademija 'Dimitr Èenov' 1991 — 1996
Master of Science (MSc), Marketing Research
Concentrix August 2014 - March 2015
GCS May 2013 - December 2013
Currently Unemployed January 2012 - April 2013
IBM Global Process Services April 2010 - December 2011
Gaming Technologies September 2007 - December 2008
Skills
Customer Service, Microsoft Office, Excel, Word, Problem Solving, Planning, Purchasing, Linux, Windows, Computer Hardware, Logistics, English, Operating Systems, Procurement, XP, Portuguese, Microsoft Excel, Project Planning, Windows Server, Active Directory, Networking, Microsoft Word, Windows XP
Education
Technical University Sofia 2012 — 2013
CCNA, Computer Systems Networking and Telecommunications
Stopanska akademija 'Dimitr Èenov' 1991 — 1996
Master of Science (MSc), Marketing Research
Doug Free Doug Free's Concentrix Experience February 2014 - Present
Job Global Learning Manager at Concentrix
Industry Education Management
Experience
Concentrix February 2014 - Present
IBM January 2006 - Present
IBM 2006 - Present
IBM April 2010 - December 2012
IBM November 1996 - December 2005
IBM August 1987 - October 1996
IBM June 1985 - August 1987
Skills
Service Delivery, Outsourcing, Program Management, Vendor Management, IT Service Management, Change Management, Service Management, Incident Management, Sla, Service Improvement, Business Analysis, Team Leadership, Project Management, Transition Management, Service Desk, Requirements Analysis, Business Process..., Problem Management, Data Center, Management, Solution Architecture, Training, IT Strategy, Leadership, Business Process, Project Portfolio..., IT Management
Education
University of Maryland College Park 1980 — 1985
Bachelor of Science, Food Chemistry
Concentrix February 2014 - Present
IBM January 2006 - Present
IBM 2006 - Present
IBM April 2010 - December 2012
IBM November 1996 - December 2005
IBM August 1987 - October 1996
IBM June 1985 - August 1987
Skills
Service Delivery, Outsourcing, Program Management, Vendor Management, IT Service Management, Change Management, Service Management, Incident Management, Sla, Service Improvement, Business Analysis, Team Leadership, Project Management, Transition Management, Service Desk, Requirements Analysis, Business Process..., Problem Management, Data Center, Management, Solution Architecture, Training, IT Strategy, Leadership, Business Process, Project Portfolio..., IT Management
Education
University of Maryland College Park 1980 — 1985
Bachelor of Science, Food Chemistry
Gayle Fisher, PMP Gayle Fisher, PMP's Concentrix Experience June 2005 - February 2008
Job Director, Transitions at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services October 2014 - Present
Sutherland Global Services April 2010 - September 2014
Modern Marketing Concepts March 2008 - June 2009
Concentrix June 2005 - February 2008
SIGMA Marketing Group 2004 - 2005
Vertis Communications 2002 - 2004
Sutherland Global Services June 2001 - August 2002
Sutherland Group 1987 - 2002
Skills
Cross-functional Team..., Call Centers, CRM, Lead Generation, Project Management, Management, Customer Service, Inbound Marketing, Program Management, Leadership, BPO, Outsourcing, Account Management, B2B, Training, Coaching, Analytics, Telecommunications, Business Development, Vendor Management, Team Leadership, Team Management, Salesforce.com, Process Improvement, Sales, Marketing Strategy, Customer Experience
Education
University of Rochester 1984 — 1988
Bachelor of Arts, Psychology
Choate Rosemary Hall
Sutherland Global Services October 2014 - Present
Sutherland Global Services April 2010 - September 2014
Modern Marketing Concepts March 2008 - June 2009
Concentrix June 2005 - February 2008
SIGMA Marketing Group 2004 - 2005
Vertis Communications 2002 - 2004
Sutherland Global Services June 2001 - August 2002
Sutherland Group 1987 - 2002
Skills
Cross-functional Team..., Call Centers, CRM, Lead Generation, Project Management, Management, Customer Service, Inbound Marketing, Program Management, Leadership, BPO, Outsourcing, Account Management, B2B, Training, Coaching, Analytics, Telecommunications, Business Development, Vendor Management, Team Leadership, Team Management, Salesforce.com, Process Improvement, Sales, Marketing Strategy, Customer Experience
Education
University of Rochester 1984 — 1988
Bachelor of Arts, Psychology
Choate Rosemary Hall
Ken Wasnock's Concentrix Experience 1996 - 2000
Job CLevel Executive, developing and executing strategies that maximize profits, and capture shareholder value.
Industry Marketing and Advertising
Experience
Axzo November 2007 - March 2015
SPG Direct January 2001 - November 2007
Concentrix 1996 - 2000
Matrics Corporation 1991 - 1996
Skills
Leadership, Strategic Planning, Lead Generation, Training, Social Media Marketing, Strategic Partnerships, B2B, Marketing Management, New Business Development, Marketing Communications, Start-ups, Salesforce.com, Product Management, Social Media, SEO, Team Building, Marketing, Business Development, CRM, Sales, Entrepreneurship, Marketing Strategy, E-Learning, Sales Management, SaaS, Business Strategy, Team Leadership, Project Management, Public Speaking, Email Marketing, Management, Sales Process, Account Management, Strategy, Program Management, Solution Selling, Networking, Change Management, E-commerce
Education
State University of New York College at Brockport
Bachelor of Arts (BA)
Axzo November 2007 - March 2015
SPG Direct January 2001 - November 2007
Concentrix 1996 - 2000
Matrics Corporation 1991 - 1996
Skills
Leadership, Strategic Planning, Lead Generation, Training, Social Media Marketing, Strategic Partnerships, B2B, Marketing Management, New Business Development, Marketing Communications, Start-ups, Salesforce.com, Product Management, Social Media, SEO, Team Building, Marketing, Business Development, CRM, Sales, Entrepreneurship, Marketing Strategy, E-Learning, Sales Management, SaaS, Business Strategy, Team Leadership, Project Management, Public Speaking, Email Marketing, Management, Sales Process, Account Management, Strategy, Program Management, Solution Selling, Networking, Change Management, E-commerce
Education
State University of New York College at Brockport
Bachelor of Arts (BA)
Ron Crawley Ron Crawley's Concentrix Experience February 2014 - Present
Job IT Infrastructure Delivery Project Executive at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
Concentrix February 2014 - Present
IBM June 2005 - February 2014
IBM January 2000 - June 2005
IBM Global Services March 1996 - 2000
Advantica Restaurant Group 1994 - March 1996
Denny's 1992 - 1994
Quincy's Family Steakhouse May 1988 - 1992
Skills
IT Strategy, IT Service Management, PMO, Global Delivery, PMP, IT Operations, Transition Management, Leadership, Incident Management, Service Delivery, Information Technology, Pre-sales, Outsourcing, Solution Architecture, Business Transformation, Program Management, ITIL, IT Outsourcing, IT Management, Disaster Recovery, Infrastructure, SOA, Enterprise Architecture, Business Analysis, Vendor Management, Enterprise Software, Data Center, Cloud Computing, Business Process..., Integration, IT Transformation, Software Project..., Business Process, Service Management, Project Portfolio..., Sla, Resource Management, Project Delivery, Requirements Analysis, SDLC, Solution Development
Education
The Citadel 1979 — 1983
BA, Mathematics/Computer Science
The Citadel 1979 — 1983
BA Mathematics/Computer Science, Mathematics and Computer Science
Concentrix February 2014 - Present
Concentrix February 2014 - Present
IBM June 2005 - February 2014
IBM January 2000 - June 2005
IBM Global Services March 1996 - 2000
Advantica Restaurant Group 1994 - March 1996
Denny's 1992 - 1994
Quincy's Family Steakhouse May 1988 - 1992
Skills
IT Strategy, IT Service Management, PMO, Global Delivery, PMP, IT Operations, Transition Management, Leadership, Incident Management, Service Delivery, Information Technology, Pre-sales, Outsourcing, Solution Architecture, Business Transformation, Program Management, ITIL, IT Outsourcing, IT Management, Disaster Recovery, Infrastructure, SOA, Enterprise Architecture, Business Analysis, Vendor Management, Enterprise Software, Data Center, Cloud Computing, Business Process..., Integration, IT Transformation, Software Project..., Business Process, Service Management, Project Portfolio..., Sla, Resource Management, Project Delivery, Requirements Analysis, SDLC, Solution Development
Education
The Citadel 1979 — 1983
BA, Mathematics/Computer Science
The Citadel 1979 — 1983
BA Mathematics/Computer Science, Mathematics and Computer Science
Cheryl Bader Cheryl Bader's Concentrix Experience April 2008 - May 2012
Job Business Development Manager at Cutting Edge Laser Technologies
Industry Management Consulting
Experience
Cutting Edge Lasers Technologies March 2014 - Present
Cardiac Life December 2013 - March 2014
Tri-Mar Consulting, Inc November 2012 - September 2013
Concentrix April 2008 - May 2012
Avaya 2005 - 2008
Global One LTD 1999 - 2005
Skills
Organizational..., Experience in making..., English, Strategic Planning, Microsoft Word, Budgets, Teaching, Project Management, Team Building, Management, Business Strategy, Coaching, Project Planning, Strategy, Business Development, CRM, Leadership, Sales Operations, Account Management, Sales, Selling
Education
State University of New York College at Brockport
Women's Health
Utica College
Business, Management, Marketing, and Related Support Services
Cutting Edge Lasers Technologies March 2014 - Present
Cardiac Life December 2013 - March 2014
Tri-Mar Consulting, Inc November 2012 - September 2013
Concentrix April 2008 - May 2012
Avaya 2005 - 2008
Global One LTD 1999 - 2005
Skills
Organizational..., Experience in making..., English, Strategic Planning, Microsoft Word, Budgets, Teaching, Project Management, Team Building, Management, Business Strategy, Coaching, Project Planning, Strategy, Business Development, CRM, Leadership, Sales Operations, Account Management, Sales, Selling
Education
State University of New York College at Brockport
Women's Health
Utica College
Business, Management, Marketing, and Related Support Services
Damian De Leon's Concentrix Experience February 2014 - Present
Job Manager of Operations at Concentrix
Industry Consumer Services
Experience
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2012 - July 2013
IBM Global Process Services January 2006 - March 2012
Sitel March 2003 - December 2005
Convergys October 1997 - January 2003
Skills
BPO, Customer Service, Healthcare, Process Improvement, Operations Management, Quality Assurance, Business Analysis, Call Centers, Change Management, Program Management, Performance Management, Team Leadership, Project Management, Training, Vendor Management, Management, Leadership, Coaching, Team Building, Customer Experience, Strategy, Management Consulting, Customer Satisfaction, Business Process..., Outsourcing
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Administration
Texas Tech University 1994 — 1994
Business Administration and Management, General
Concentrix February 2014 - Present
IBM Global Process Services July 2013 - February 2014
IBM Global Process Services March 2012 - July 2013
IBM Global Process Services January 2006 - March 2012
Sitel March 2003 - December 2005
Convergys October 1997 - January 2003
Skills
BPO, Customer Service, Healthcare, Process Improvement, Operations Management, Quality Assurance, Business Analysis, Call Centers, Change Management, Program Management, Performance Management, Team Leadership, Project Management, Training, Vendor Management, Management, Leadership, Coaching, Team Building, Customer Experience, Strategy, Management Consulting, Customer Satisfaction, Business Process..., Outsourcing
Education
University of Phoenix 2009 — 2011
Bachelors of Science, Business Administration
Texas Tech University 1994 — 1994
Business Administration and Management, General
Benjamin Kellner Benjamin Kellner's Concentrix Experience December 2006 - March 2015
Job Tier 3 Product Specialist
Industry Information Technology and Services
Experience
Polycom April 2015 - Present
Concentrix December 2006 - March 2015
Skills
Troubleshooting, Technical Support, Call Centers, Computer Hardware, TCP/IP, Telecommunications, Networking, VoIP, Customer Service, PHP, MySQL, VPN, Windows 7, Active Directory, System Administration, Windows XP, Wireless Networking, Operating Systems, Polycom, Servers, Unified Communications, Virtual Servers, H.323, SIP, Linux, Lync, Asterisk, HTML5, Polycom Video..., Cisco IOS
Education
Sparrows Point High School
The Community College of Baltimore County
Polycom April 2015 - Present
Concentrix December 2006 - March 2015
Skills
Troubleshooting, Technical Support, Call Centers, Computer Hardware, TCP/IP, Telecommunications, Networking, VoIP, Customer Service, PHP, MySQL, VPN, Windows 7, Active Directory, System Administration, Windows XP, Wireless Networking, Operating Systems, Polycom, Servers, Unified Communications, Virtual Servers, H.323, SIP, Linux, Lync, Asterisk, HTML5, Polycom Video..., Cisco IOS
Education
Sparrows Point High School
The Community College of Baltimore County
Paige Holmes Paige Holmes's Concentrix Experience August 2014 - Present
Job Technical Support at Apple
Industry Telecommunications
Experience
Concentrix August 2014 - Present
CCI August 2014 - Present
Bank of America Corp July 2012 - December 2013
Year Up March 2012 - January 2013
McDonald’s Corp September 2008 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Public Speaking, Editing, Project Management, Coaching, Analysis, Financial Analysis, Teamwork, Team Leadership, Access, Time Management, Management, Data Entry, Leadership, Training, Troubleshooting, Customer Satisfaction, Team Building, Call Centers, Microsoft Office 2007, Information Technology, Banking, Security, Credit, Windows 7, Computer Hardware, Technical Support, Social Networking, Networking, Lotus Notes, Social Media, Software Documentation, Software Installation
Education
University of Phoenix 2014 — 2016
Bachelor of Education (B.Ed.), Education
Year Up 2012 — 2013
Certificate of Completion, Information Technology
Therrell High School 2004 — 2008
Diploma, Education
Concentrix August 2014 - Present
CCI August 2014 - Present
Bank of America Corp July 2012 - December 2013
Year Up March 2012 - January 2013
McDonald’s Corp September 2008 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Public Speaking, Editing, Project Management, Coaching, Analysis, Financial Analysis, Teamwork, Team Leadership, Access, Time Management, Management, Data Entry, Leadership, Training, Troubleshooting, Customer Satisfaction, Team Building, Call Centers, Microsoft Office 2007, Information Technology, Banking, Security, Credit, Windows 7, Computer Hardware, Technical Support, Social Networking, Networking, Lotus Notes, Social Media, Software Documentation, Software Installation
Education
University of Phoenix 2014 — 2016
Bachelor of Education (B.Ed.), Education
Year Up 2012 — 2013
Certificate of Completion, Information Technology
Therrell High School 2004 — 2008
Diploma, Education
Shan Hu Shan Hu's Concentrix Experience March 2009 - May 2010
Job Test Engineering Intern at Cisco Systems
Industry Telecommunications
Experience
Motio, Inc. November 2013 - Present
Cisco Systems September 2012 - May 2013
OpNeAR Lab August 2011 - May 2012
Concentrix March 2009 - May 2010
Skills
Microsoft Office, C++, Java, C, Python, HTML, Matlab, Software Development, TCP/IP, JavaScript, XML, Agile Methodolgy, Testing, Subversion, Linux, Networking, Eclipse, Apache, Test Cases
Education
The University of Texas at Dallas 2011 — 2013
Master of Science (MS), Telecommunications Engineering
Hubei University of Education 2005 — 2009
Bachelor's degree, Electrical and Electronics Engineering
Motio, Inc. November 2013 - Present
Cisco Systems September 2012 - May 2013
OpNeAR Lab August 2011 - May 2012
Concentrix March 2009 - May 2010
Skills
Microsoft Office, C++, Java, C, Python, HTML, Matlab, Software Development, TCP/IP, JavaScript, XML, Agile Methodolgy, Testing, Subversion, Linux, Networking, Eclipse, Apache, Test Cases
Education
The University of Texas at Dallas 2011 — 2013
Master of Science (MS), Telecommunications Engineering
Hubei University of Education 2005 — 2009
Bachelor's degree, Electrical and Electronics Engineering
Brooke Pontillo's Concentrix Experience 1996 - 1998
Job Senior Account Executive at Toshiba
Industry Business Supplies and Equipment
Experience
Orleans County Chamber of Commerce April 2014 - Present
Toshiba Business Solutions 1998 - Present
Concentrix 1996 - 1998
Skills
Managed Print Services, Solution Selling, Salesforce.com, Direct Sales, Customer Retention, Cold Calling, Document Imaging, Major Accounts, Account Management, Sales Management, Sales Operations, New Business Development, Selling, Management, Sales Process, Document Management, B2B, Channel Partners, Managed Services, Lead Generation, Key Account Management, Sales Presentations, Professional Services
Education
State University of New York College at Brockport 1993 — 1997
BS, Business
Orleans County Chamber of Commerce April 2014 - Present
Toshiba Business Solutions 1998 - Present
Concentrix 1996 - 1998
Skills
Managed Print Services, Solution Selling, Salesforce.com, Direct Sales, Customer Retention, Cold Calling, Document Imaging, Major Accounts, Account Management, Sales Management, Sales Operations, New Business Development, Selling, Management, Sales Process, Document Management, B2B, Channel Partners, Managed Services, Lead Generation, Key Account Management, Sales Presentations, Professional Services
Education
State University of New York College at Brockport 1993 — 1997
BS, Business
Lori Ioele's Concentrix Experience June 2000 - August 2003
Job
Industry Human Resources
Experience
Sentry Group September 2003 - Present
Concentrix June 2000 - August 2003
First Federal Savings and Loan Assoc. December 1986 - December 1997
Skills
Employee Benefits, Talent Management, Onboarding, Employee Relations, Leadership Development, Call Center, Customer Service, Process Improvement, Human Resources, Recruiting, Project Management, Salesforce.com, Payroll, Operations Management, Deferred Compensation, Executive Search, Talent Acquisition, Leadership, Account Management, Management, Performance Management, Strategic Planning, HR Policies, Team Management, Succession Planning
Education
SUNY Potsdam 1982 — 1986
Bachelor of Arts, Industrial & Labor Relations
Sentry Group September 2003 - Present
Concentrix June 2000 - August 2003
First Federal Savings and Loan Assoc. December 1986 - December 1997
Skills
Employee Benefits, Talent Management, Onboarding, Employee Relations, Leadership Development, Call Center, Customer Service, Process Improvement, Human Resources, Recruiting, Project Management, Salesforce.com, Payroll, Operations Management, Deferred Compensation, Executive Search, Talent Acquisition, Leadership, Account Management, Management, Performance Management, Strategic Planning, HR Policies, Team Management, Succession Planning
Education
SUNY Potsdam 1982 — 1986
Bachelor of Arts, Industrial & Labor Relations
Dawn Sansoterra Dawn Sansoterra's Concentrix Experience September 2014 - March 2015
Job Senior, Business Architect at Insight.
Industry Information Technology and Services
Experience
Insight June 2015 - Present
Concentrix September 2014 - March 2015
Cisco October 2008 - April 2013
Insight September 2004 - October 2008
FISERV 2001 - 2004
MicroAge 1997 - 2001
Skills
Cross-functional Team..., Leadership, Management, Strategy, Program Management, Solution Selling, Sales Management, Sales, Cloud Computing, Business Planning, Enterprise Software, Business Development, Account Management, Salesforce.com, SaaS, Marketing, Channel, Recruiting, Professional Services, CRM, Analytics, Project Management, Channel Partners, Strategic Partnerships, Selling, Sales Operations, Go-to-market Strategy, B2B, Vendor Management, Sales Process, Product Marketing, Virtual Teams, Team Leadership, Agile & Waterfall..., E-Learning, Learning Management..., Business Process...
Education
University of Phoenix 1997 — 2001
Bachelor of Science, Business Management
Insight June 2015 - Present
Concentrix September 2014 - March 2015
Cisco October 2008 - April 2013
Insight September 2004 - October 2008
FISERV 2001 - 2004
MicroAge 1997 - 2001
Skills
Cross-functional Team..., Leadership, Management, Strategy, Program Management, Solution Selling, Sales Management, Sales, Cloud Computing, Business Planning, Enterprise Software, Business Development, Account Management, Salesforce.com, SaaS, Marketing, Channel, Recruiting, Professional Services, CRM, Analytics, Project Management, Channel Partners, Strategic Partnerships, Selling, Sales Operations, Go-to-market Strategy, B2B, Vendor Management, Sales Process, Product Marketing, Virtual Teams, Team Leadership, Agile & Waterfall..., E-Learning, Learning Management..., Business Process...
Education
University of Phoenix 1997 — 2001
Bachelor of Science, Business Management
Greg Parr Greg Parr's Concentrix Experience June 2010 - May 2011
Job Web Software Developer
Industry Information Technology and Services
Experience
University of Utah School of Medicine September 2014 - Present
Security National Mortgage June 2010 - Present
Concentrix June 2010 - May 2011
Blueroof.com April 2008 - June 2010
Security National November 2007 - June 2010
Countrywide home loans October 2005 - November 2007
Utah Mortgage Loan Corp April 2003 - October 2005
Skills
Excel, SQL, Salesforce.com, Some C++, Microsoft Excel, Management, Sales, Account Management, Recruiting, Call Centers, Training, Sales Operations, Finance, Leadership, Sales Process, Customer Satisfaction, CRM, Marketing, Customer Service, SaaS, Microsoft Office
Education
University of Phoenix 2008 — 2011
B.S., Software
University of Phoenix
Bachelors, Software Engineering
University of Utah School of Medicine September 2014 - Present
Security National Mortgage June 2010 - Present
Concentrix June 2010 - May 2011
Blueroof.com April 2008 - June 2010
Security National November 2007 - June 2010
Countrywide home loans October 2005 - November 2007
Utah Mortgage Loan Corp April 2003 - October 2005
Skills
Excel, SQL, Salesforce.com, Some C++, Microsoft Excel, Management, Sales, Account Management, Recruiting, Call Centers, Training, Sales Operations, Finance, Leadership, Sales Process, Customer Satisfaction, CRM, Marketing, Customer Service, SaaS, Microsoft Office
Education
University of Phoenix 2008 — 2011
B.S., Software
University of Phoenix
Bachelors, Software Engineering
Craig Mazuchowski Craig Mazuchowski's Concentrix Experience May 2012 - September 2013
Job Account Manager at CXtec
Industry Information Technology and Services
Experience
CXtec September 2013 - Present
Concentrix May 2012 - September 2013
HSBC June 2010 - September 2011
State University of New York at Oswego September 2006 - May 2010
Skills
BPO, Professional Services, Service Delivery, SaaS, Outsourcing, Pre-sales, Call Center, Business Development, Business Analysis, Customer Experience, Lead Generation, IT Service Management, Vendor Management, Graphic Design, Photoshop, Illustrator, HTML, CSS, QuarkXPress, Call Centers, Salesforce.com, Sales Management, Sales, Team Leadership, Training, Sales Process, Cold Calling, Management, Solution Selling, CRM, B2B, Leadership, Cloud Computing, Account Management, Customer Retention, Networking, Inbound Marketing, Direct Sales, Customer Satisfaction, Cisco Technologies, Wireless Routers, Data Center, Computer Hardware, Switches, Sales Operations, Microsoft Office, Enterprise Software, Strategy, Lego, Conducting
Education
University of Rochester 2013 — 2015
Master's Degree, Higher Education/Higher Education Administration
SUNY Oswego 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Graphic Design
CXtec September 2013 - Present
Concentrix May 2012 - September 2013
HSBC June 2010 - September 2011
State University of New York at Oswego September 2006 - May 2010
Skills
BPO, Professional Services, Service Delivery, SaaS, Outsourcing, Pre-sales, Call Center, Business Development, Business Analysis, Customer Experience, Lead Generation, IT Service Management, Vendor Management, Graphic Design, Photoshop, Illustrator, HTML, CSS, QuarkXPress, Call Centers, Salesforce.com, Sales Management, Sales, Team Leadership, Training, Sales Process, Cold Calling, Management, Solution Selling, CRM, B2B, Leadership, Cloud Computing, Account Management, Customer Retention, Networking, Inbound Marketing, Direct Sales, Customer Satisfaction, Cisco Technologies, Wireless Routers, Data Center, Computer Hardware, Switches, Sales Operations, Microsoft Office, Enterprise Software, Strategy, Lego, Conducting
Education
University of Rochester 2013 — 2015
Master's Degree, Higher Education/Higher Education Administration
SUNY Oswego 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Graphic Design
Colleen Elberty Colleen Elberty's Concentrix Experience 1997 - 1999
Job Financial Controller at RailComm
Industry Accounting
Experience
RailComm December 2014 - Present
CFO Consulting April 2014 - November 2014
Axzo Press LLC June 2007 - March 2014
EFP Rotenberg, LLP January 2000 - September 2007
Concentrix 1997 - 1999
Matrics Corp. 1995 - 1997
Matrics Corp. 1991 - 1995
Skills
Financial Reporting, Accounting, QuickBooks, Great Plains Software, GAAP, Forecasting, US GAAP, Accounts Receivable, Auditing, Internal Controls, General Ledger, Managerial Finance, Revenue Recognition, Financial Statements, Management, Leadership, Finance, Executive Management, Financial Analysis, Strategic Planning, Process Improvement, Budgets, Consulting, Cash Management, Financial Accounting, Payroll, Tax, Team Leadership
Education
State University of New York College at Brockport 1987 — 1989
BS, Accounting
RailComm December 2014 - Present
CFO Consulting April 2014 - November 2014
Axzo Press LLC June 2007 - March 2014
EFP Rotenberg, LLP January 2000 - September 2007
Concentrix 1997 - 1999
Matrics Corp. 1995 - 1997
Matrics Corp. 1991 - 1995
Skills
Financial Reporting, Accounting, QuickBooks, Great Plains Software, GAAP, Forecasting, US GAAP, Accounts Receivable, Auditing, Internal Controls, General Ledger, Managerial Finance, Revenue Recognition, Financial Statements, Management, Leadership, Finance, Executive Management, Financial Analysis, Strategic Planning, Process Improvement, Budgets, Consulting, Cash Management, Financial Accounting, Payroll, Tax, Team Leadership
Education
State University of New York College at Brockport 1987 — 1989
BS, Accounting
Tricia Grimes Tricia Grimes's Concentrix Experience March 2006 - September 2012
Job Helping Companies Find Perfect Clients And Eventually Close Business Deals
Industry Marketing and Advertising
Experience
Sales D Mico September 2012 - Present
Concentrix March 2006 - September 2012
Vizergy Digital Travel Marketing May 2004 - April 2006
Skills
Marketing Management, Sales Management, Email Marketing, Sales Communications, Online Marketing, B2B Sales, Sales Process, Appointment Scheduling, Marketing, Sales, Business Development, Start-ups, Marketing Communications, Strategic Planning, Marketing Strategies, Marketing Strategy, B2B, Advertising, Leadership, Consulting, Direct Marketing, B2B Marketing, Customer Service, Microsoft Office, Management, Microsoft Word, Social Media, Social Media Marketing, Microsoft Excel
Education
University of California, Los Angeles
Sales D Mico September 2012 - Present
Concentrix March 2006 - September 2012
Vizergy Digital Travel Marketing May 2004 - April 2006
Skills
Marketing Management, Sales Management, Email Marketing, Sales Communications, Online Marketing, B2B Sales, Sales Process, Appointment Scheduling, Marketing, Sales, Business Development, Start-ups, Marketing Communications, Strategic Planning, Marketing Strategies, Marketing Strategy, B2B, Advertising, Leadership, Consulting, Direct Marketing, B2B Marketing, Customer Service, Microsoft Office, Management, Microsoft Word, Social Media, Social Media Marketing, Microsoft Excel
Education
University of California, Los Angeles
Maggie DeLeon's Concentrix Experience May 2015 - August 2015
Job Remote District Sales Manager at Avon
Industry Cosmetics
Experience
Avon September 2015 - Present
Concentrix May 2015 - August 2015
francesca’s® October 2014 - April 2015
Laura Geller Beauty, LLC April 2014 - October 2014
Apollo Retail Specialists May 2012 - April 2014
Macy's April 2011 - May 2012
ULTA Beauty January 2007 - April 2011
Veterans Security April 2005 - November 2008
Payless ShoeSource 2006 - 2007
Skills
Microsoft, Project Managemant, Selling, Marketing, Report Writing, Customer Service, Loss Prevention, Profit & Loss Management, New Hire Training, New Hire Orientation, Payroll, Business Management, Provisional Handling, Inventory Management, Hiring/Firing, Human Relations, Benefits Management, Recruitment/Retention, Sales Management, General Office Duties, Store Operations, Cash Management, Organizational..., Implementation Of..., Records Management, Data Entry, District Management, Customer Satisfaction, Employee Relations, Management, Leadership, Training, Team Building, Employee Training, Microsoft Excel, Store Management, Fashion, Retail, Visual Merchandising, Merchandising
Education
University of Phoenix 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Industrial and Organizational Psychology, A
Avon September 2015 - Present
Concentrix May 2015 - August 2015
francesca’s® October 2014 - April 2015
Laura Geller Beauty, LLC April 2014 - October 2014
Apollo Retail Specialists May 2012 - April 2014
Macy's April 2011 - May 2012
ULTA Beauty January 2007 - April 2011
Veterans Security April 2005 - November 2008
Payless ShoeSource 2006 - 2007
Skills
Microsoft, Project Managemant, Selling, Marketing, Report Writing, Customer Service, Loss Prevention, Profit & Loss Management, New Hire Training, New Hire Orientation, Payroll, Business Management, Provisional Handling, Inventory Management, Hiring/Firing, Human Relations, Benefits Management, Recruitment/Retention, Sales Management, General Office Duties, Store Operations, Cash Management, Organizational..., Implementation Of..., Records Management, Data Entry, District Management, Customer Satisfaction, Employee Relations, Management, Leadership, Training, Team Building, Employee Training, Microsoft Excel, Store Management, Fashion, Retail, Visual Merchandising, Merchandising
Education
University of Phoenix 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Industrial and Organizational Psychology, A
Mariya Hineva Mariya Hineva's Concentrix Experience September 2015 - Present
Job Process Trainer for Cisco Account at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix September 2015 - Present
ibm gdc Bulgaria October 2010 - Present
Concentrix 2010 - 2015
Concentrix 2010 - 2015
Orion 51 June 2008 - November 2010
Skills
Teamwork, Customer Service, Team Management, Microsoft Excel, Project Management, Training, Time Management, Call Centers, Analysis, PowerPoint, Event Management, Research, Social Media, Customer Satisfaction, French, Leadership, Technical Support, Team Leadership, CRM, Process Improvement
Education
Université de Liège 2009 — 2011
Master's degree, European Studies/Civilization, Distinction
Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi' 2005 — 2009
Bachelor's degree, French Studies, second foreign language English, Excellent
Concentrix September 2015 - Present
ibm gdc Bulgaria October 2010 - Present
Concentrix 2010 - 2015
Concentrix 2010 - 2015
Orion 51 June 2008 - November 2010
Skills
Teamwork, Customer Service, Team Management, Microsoft Excel, Project Management, Training, Time Management, Call Centers, Analysis, PowerPoint, Event Management, Research, Social Media, Customer Satisfaction, French, Leadership, Technical Support, Team Leadership, CRM, Process Improvement
Education
Université de Liège 2009 — 2011
Master's degree, European Studies/Civilization, Distinction
Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi' 2005 — 2009
Bachelor's degree, French Studies, second foreign language English, Excellent
Damodrick Turner Damodrick Turner's Concentrix Experience March 2015 - Present
Job Training and Quality Assurance Manager
Industry Outsourcing/Offshoring
Experience
Concentrix March 2015 - Present
Skills
Customer Service, Sales, Merchandising, Retail, Training, Supervisory Skills, Athletics, Performance Management, Coaching, Written & Verbal..., Microsoft Office, Microsoft Excel, Microsoft Word, Instructor-led Training, Employee Training, Supervisory Experience, Job Coaching, Customer Experience, Building Relationships, Assisting Executives, Team Management, Leadership, Process Improvement, Training Delivery, Team Leadership, Employee Relations, Customer Satisfaction, Call Centers, Management, Recruiting, Time Management, Employee Engagement, Troubleshooting, Customer Retention, Interviews, Quality Assurance, Onboarding, CRM, Team Building, Customer Relations
Education
Texas A&M University-Kingsville
Concentrix March 2015 - Present
Skills
Customer Service, Sales, Merchandising, Retail, Training, Supervisory Skills, Athletics, Performance Management, Coaching, Written & Verbal..., Microsoft Office, Microsoft Excel, Microsoft Word, Instructor-led Training, Employee Training, Supervisory Experience, Job Coaching, Customer Experience, Building Relationships, Assisting Executives, Team Management, Leadership, Process Improvement, Training Delivery, Team Leadership, Employee Relations, Customer Satisfaction, Call Centers, Management, Recruiting, Time Management, Employee Engagement, Troubleshooting, Customer Retention, Interviews, Quality Assurance, Onboarding, CRM, Team Building, Customer Relations
Education
Texas A&M University-Kingsville
Monique Grimes's Concentrix Experience January 2013 - August 2015
Job Sales Coach at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable August 2015 - Present
Concentrix January 2013 - August 2015
Paychex December 2008 - May 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Salesforce.com, Customer Retention, Team Leadership, Training, Account Management, Sales Process, CRM, Coaching, Team Building
Education
State University of New York College at Brockport 2006 — 2008
Business Administration, Management and Operations
Eastridge High School 2002 — 2006
Regents
Time Warner Cable August 2015 - Present
Concentrix January 2013 - August 2015
Paychex December 2008 - May 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Salesforce.com, Customer Retention, Team Leadership, Training, Account Management, Sales Process, CRM, Coaching, Team Building
Education
State University of New York College at Brockport 2006 — 2008
Business Administration, Management and Operations
Eastridge High School 2002 — 2006
Regents
Cindy Sonoda Cindy Sonoda's Concentrix Experience January 2015 - June 2015
Job VP Customer Care
Industry Consumer Services
Experience
Arvato Services June 2015 - Present
Concentrix January 2015 - June 2015
At QBE November 2005 - January 2015
Qwest March 1988 - October 2005
Skills
Process Improvement, Problem Solving, Strategic Planning, Call Center, Business Process, Customer Service, Insurance, Leadership, Recruiting, Vendor Management, Training, Business Process..., Performance Management, Team Building, Change Management, Call Centers, Business Analysis, Management, Sales, Team Leadership
Education
University of Phoenix
B.S., Business Administration
Arvato Services June 2015 - Present
Concentrix January 2015 - June 2015
At QBE November 2005 - January 2015
Qwest March 1988 - October 2005
Skills
Process Improvement, Problem Solving, Strategic Planning, Call Center, Business Process, Customer Service, Insurance, Leadership, Recruiting, Vendor Management, Training, Business Process..., Performance Management, Team Building, Change Management, Call Centers, Business Analysis, Management, Sales, Team Leadership
Education
University of Phoenix
B.S., Business Administration
Alessandro Di Matteo Alessandro Di Matteo's Concentrix Experience October 2011 - Present
Job Looking for a brand new and challenging job opportunity.
Industry Information Technology and Services
Experience
Concentrix October 2011 - Present
IBM May 2008 - Present
Skills
Gestione team, Lavoro di squadra, Call center, CRM, Service delivery, Soddisfazione del..., Assistenza clienti, Miglioramento processi, Team leadership, Outsourcing, Analisi aziendale, Management, Cross selling, Strategic HR, BPO
Education
Università degli Studi di Bari 1999 — 2005
Bachelor Degree in Diplomatic and International Sciences, 110/110
Bachelor's degree
Concentrix October 2011 - Present
IBM May 2008 - Present
Skills
Gestione team, Lavoro di squadra, Call center, CRM, Service delivery, Soddisfazione del..., Assistenza clienti, Miglioramento processi, Team leadership, Outsourcing, Analisi aziendale, Management, Cross selling, Strategic HR, BPO
Education
Università degli Studi di Bari 1999 — 2005
Bachelor Degree in Diplomatic and International Sciences, 110/110
Bachelor's degree
Anna Esguerra Anna Esguerra's Concentrix Experience March 2015 - Present
Job Work At Home Product Support Agent at Concentrix
Industry
Experience
Concentrix March 2015 - Present
C&C Language Services November 2013 - Present
Marissa Zacarias C.P.A. July 2011 - Present
Dr. Nicanor Bautista D.D.S. January 2010 - July 2011
eTelecare Global Solutions October 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation
Education
Saint Paul University of Manila 1999 — 2002
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
University of Santo Tomas 1997 — 1998
Concentrix March 2015 - Present
C&C Language Services November 2013 - Present
Marissa Zacarias C.P.A. July 2011 - Present
Dr. Nicanor Bautista D.D.S. January 2010 - July 2011
eTelecare Global Solutions October 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation
Education
Saint Paul University of Manila 1999 — 2002
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
University of Santo Tomas 1997 — 1998
Sonia Kriech, CPA Sonia Kriech, CPA's Concentrix Experience August 2015 - Present
Job Assistant Controller at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix August 2015 - Present
Shaklee Corporation October 2014 - August 2015
Geary LSF June 2013 - October 2014
LeapFrog Enterprises, Inc. March 2009 - January 2013
LeapFrog Enterprises March 2008 - March 2009
Dey, L.P. 2006 - 2008
Advanced Fibre Communications, Inc. 2001 - 2006
Pacific Gas & Electric 1997 - 2000
Skills
Accounting, SEC filings, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, General Ledger, Process Improvement, US GAAP, Variance Analysis, GAAP, Budgets, Internal Controls, Revenue Recognition, Sarbanes-Oxley, Mergers, Consolidation, SAP, Auditing, ERP, Analysis, Finance, Payroll, Account Reconciliation
Education
California Certified Public Accountant 2008 — 2008
CPA Certification
University of Phoenix 1994 — 1997
Bachelor of Science, Business Administration and Management
Maria Auxiliadora
Maria Auxiliadora
Concentrix August 2015 - Present
Shaklee Corporation October 2014 - August 2015
Geary LSF June 2013 - October 2014
LeapFrog Enterprises, Inc. March 2009 - January 2013
LeapFrog Enterprises March 2008 - March 2009
Dey, L.P. 2006 - 2008
Advanced Fibre Communications, Inc. 2001 - 2006
Pacific Gas & Electric 1997 - 2000
Skills
Accounting, SEC filings, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, General Ledger, Process Improvement, US GAAP, Variance Analysis, GAAP, Budgets, Internal Controls, Revenue Recognition, Sarbanes-Oxley, Mergers, Consolidation, SAP, Auditing, ERP, Analysis, Finance, Payroll, Account Reconciliation
Education
California Certified Public Accountant 2008 — 2008
CPA Certification
University of Phoenix 1994 — 1997
Bachelor of Science, Business Administration and Management
Maria Auxiliadora
Maria Auxiliadora
Dwight Duhon's Concentrix Experience 1998 - 2003
Job CFO at Sleep Management
Industry Accounting
Experience
Sleep Management February 2010 - Present
MB Industries (MBI) October 2008 - February 2010
United Agri Products November 2005 - November 2008
American Rock Salt 2003 - 2005
Concentrix 1998 - 2003
Skills
Financial Reporting, Accounting, Auditing, Financial Analysis, Forecasting, Accounts Receivable, Budgets, QuickBooks, Strategic Financial..., Financial Modeling, Strategic Planning, Risk Management, Business Planning, SAP, Process Improvement, Cost Accounting, Internal Controls, Multi-State Sales Tax, Sales & Use Tax..., Software Implementation, IT Management, Job Costing, Revenue Analysis, Cost Control, Benefits Administration, Workers Compensation, IPO, Fixed Asset Management, Employee Management, TEAMDME, Account Reconciliation, Notary Public, GAAP, General Ledger, 10Q, 10K, Consolidation, Management
Education
University of Louisiana at Lafayette 1993 — 1996
Bachelor of Business Administration (BBA), Accounting and Finance
Carencro High School 1989 — 1992
High School Diploma, General
Sleep Management February 2010 - Present
MB Industries (MBI) October 2008 - February 2010
United Agri Products November 2005 - November 2008
American Rock Salt 2003 - 2005
Concentrix 1998 - 2003
Skills
Financial Reporting, Accounting, Auditing, Financial Analysis, Forecasting, Accounts Receivable, Budgets, QuickBooks, Strategic Financial..., Financial Modeling, Strategic Planning, Risk Management, Business Planning, SAP, Process Improvement, Cost Accounting, Internal Controls, Multi-State Sales Tax, Sales & Use Tax..., Software Implementation, IT Management, Job Costing, Revenue Analysis, Cost Control, Benefits Administration, Workers Compensation, IPO, Fixed Asset Management, Employee Management, TEAMDME, Account Reconciliation, Notary Public, GAAP, General Ledger, 10Q, 10K, Consolidation, Management
Education
University of Louisiana at Lafayette 1993 — 1996
Bachelor of Business Administration (BBA), Accounting and Finance
Carencro High School 1989 — 1992
High School Diploma, General
Chris Svehla Chris Svehla's Concentrix Experience January 2010 - May 2011
Job Senior System Administrator and Lead Digital Agent at Net Rep LLC
Industry Information Technology and Services
Experience
Net Rep January 2015 - Present
RS&F, Chartered October 2014 - December 2014
Midway Industries May 2011 - July 2014
Concentrix January 2010 - May 2011
e4e February 2009 - October 2009
Skills
Project Planning, System Administration, Network Administration, Help Desk Management, Windows Server, Help Desk Support, Technical Support, Hyper-V, Servers, Active Directory, VPN, Microsoft Exchange, DHCP, DNS, NAS, WSUS, Computer Hardware, Backup Exec, Cisco Technologies, Cisco Routers, Cisco Switches, Routers, LAN-WAN Management, Router Configuration, Wireless Routers, Fiber Optic Cable, Cable Management, Data Migration, System Migration, Server Migration, Microsoft Excel, Microsoft Access, Domain Management, KVM Switches, Subnetting, PDU, Virtualization, VirtualBox, SQL, Powershell, Shell Scripting, VBScript, Spiceworks, 10 Gigabit Ethernet, HIPAA
Education
United States Air Force Academy 2005 — 2006
Aerospace, Aeronautical and Astronautical Engineering
The Community College of Baltimore County 2003 — 2005
Aviation/Airway Management and Operations
Net Rep January 2015 - Present
RS&F, Chartered October 2014 - December 2014
Midway Industries May 2011 - July 2014
Concentrix January 2010 - May 2011
e4e February 2009 - October 2009
Skills
Project Planning, System Administration, Network Administration, Help Desk Management, Windows Server, Help Desk Support, Technical Support, Hyper-V, Servers, Active Directory, VPN, Microsoft Exchange, DHCP, DNS, NAS, WSUS, Computer Hardware, Backup Exec, Cisco Technologies, Cisco Routers, Cisco Switches, Routers, LAN-WAN Management, Router Configuration, Wireless Routers, Fiber Optic Cable, Cable Management, Data Migration, System Migration, Server Migration, Microsoft Excel, Microsoft Access, Domain Management, KVM Switches, Subnetting, PDU, Virtualization, VirtualBox, SQL, Powershell, Shell Scripting, VBScript, Spiceworks, 10 Gigabit Ethernet, HIPAA
Education
United States Air Force Academy 2005 — 2006
Aerospace, Aeronautical and Astronautical Engineering
The Community College of Baltimore County 2003 — 2005
Aviation/Airway Management and Operations
Veronica Botello Veronica Botello's Concentrix Experience
Job Human Resource Recruiting Coordinator at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix
Skills
Recruiting, Leadership, Human Resources, Team Building, Process Improvement, Customer Service
Education
University of Phoenix
Concentrix
Skills
Recruiting, Leadership, Human Resources, Team Building, Process Improvement, Customer Service
Education
University of Phoenix
Hannah Meckler Hannah Meckler's Concentrix Experience May 2011 - August 2011
Job Campus Recruiter for the Investment Banking Division at Goldman Sachs
Industry Human Resources
Experience
Goldman Sachs May 2014 - Present
Goldman Sachs October 2012 - May 2014
University of Rochester August 2010 - May 2012
Alpha Kappa Psi Fraternity September 2010 - April 2012
University of Rochester September 2011 - December 2011
Concentrix May 2011 - August 2011
Congressman Maffei NY-25 September 2010 - December 2010
Congressman Tonko NY-21 May 2010 - August 2010
Skills
Recruiting
Education
University of Rochester 2008 — 2012
B.A., Financial Economics
Goldman Sachs May 2014 - Present
Goldman Sachs October 2012 - May 2014
University of Rochester August 2010 - May 2012
Alpha Kappa Psi Fraternity September 2010 - April 2012
University of Rochester September 2011 - December 2011
Concentrix May 2011 - August 2011
Congressman Maffei NY-25 September 2010 - December 2010
Congressman Tonko NY-21 May 2010 - August 2010
Skills
Recruiting
Education
University of Rochester 2008 — 2012
B.A., Financial Economics
Cheryl Chatelle Cheryl Chatelle's Concentrix Experience September 2009 - August 2010
Job Specialist I, Enterprise Repair Answer at Windstream Communications
Industry Information Technology and Services
Experience
Apple July 2015 - Present
Windstream Communications December 2013 - June 2015
Veredus March 2013 - November 2013
c1search February 2012 - December 2012
Ellucian, formerly SunGard Higher Education July 2010 - February 2012
Concentrix September 2009 - August 2010
Verizon Wireless August 2005 - September 2008
Heritage Christian Services May 2005 - September 2005
SUNY Brockport September 2004 - May 2005
Skills
Troubleshooting, Customer Service, Team Leadership, Employee Training, Quality Assurance, Team Building, Coaching, Teamwork, Help Desk Support, Technical Support, Active Directory, Windows 7, Windows, XP, OS X, Operating Systems, Software Installation, SharePoint, Cisco Technologies, Wireless Networking, VPN, Citrix, System Administration, Research, Efficiency, Call Centers, Leadership, Management, Microsoft Office, Training, Outlook, Customer Experience, Data Analysis, Microsoft Excel, PowerPoint, Telecommunications, Microsoft Technologies, Social Media, Conflict Resolution, Blackberry, Data Entry, Critical Thinking, Remote Desktop, Information Technology, Routers, Customer Satisfaction, Time Management, Program Management, Technical Writing, Recruiting
Education
Walden University 2011 — 2016
Master of Science (M.S.), Mental Health Counseling/Counselor
State University of New York College at Brockport 2001 — 2005
Bachelor of Science (B.S.), Psychology
Apple July 2015 - Present
Windstream Communications December 2013 - June 2015
Veredus March 2013 - November 2013
c1search February 2012 - December 2012
Ellucian, formerly SunGard Higher Education July 2010 - February 2012
Concentrix September 2009 - August 2010
Verizon Wireless August 2005 - September 2008
Heritage Christian Services May 2005 - September 2005
SUNY Brockport September 2004 - May 2005
Skills
Troubleshooting, Customer Service, Team Leadership, Employee Training, Quality Assurance, Team Building, Coaching, Teamwork, Help Desk Support, Technical Support, Active Directory, Windows 7, Windows, XP, OS X, Operating Systems, Software Installation, SharePoint, Cisco Technologies, Wireless Networking, VPN, Citrix, System Administration, Research, Efficiency, Call Centers, Leadership, Management, Microsoft Office, Training, Outlook, Customer Experience, Data Analysis, Microsoft Excel, PowerPoint, Telecommunications, Microsoft Technologies, Social Media, Conflict Resolution, Blackberry, Data Entry, Critical Thinking, Remote Desktop, Information Technology, Routers, Customer Satisfaction, Time Management, Program Management, Technical Writing, Recruiting
Education
Walden University 2011 — 2016
Master of Science (M.S.), Mental Health Counseling/Counselor
State University of New York College at Brockport 2001 — 2005
Bachelor of Science (B.S.), Psychology
Akhil Bhat's Concentrix Experience January 2014 - July 2015
Job Graduate Student at The University of Connecticut School of Business
Industry Management Consulting
Experience
Concentrix January 2014 - July 2015
Mu Sigma January 2013 - January 2014
Mu Sigma August 2011 - December 2012
Broadcom January 2011 - July 2011
Skills
Probability, Predictive Modeling, SAS, Segmentation, Microsoft SQL Server, Microsoft Excel, Business Analytics, Survey Analytics, Regression Analysis, Dashboarding, Customer Experience, Analytics, Logistic Regression, C, Statistical Modeling, Data Mining, Surveying, SAS programming, Business Intelligence, Business Analysis, Management, SAS Programming, Data Analysis
Education
The University of Connecticut School of Business 2015 — 2016
Master’s Degree, Business Analytics and Project Management
PESIT 2007 — 2011
B.E, Electronics and Communication, 8.2
Concentrix January 2014 - July 2015
Mu Sigma January 2013 - January 2014
Mu Sigma August 2011 - December 2012
Broadcom January 2011 - July 2011
Skills
Probability, Predictive Modeling, SAS, Segmentation, Microsoft SQL Server, Microsoft Excel, Business Analytics, Survey Analytics, Regression Analysis, Dashboarding, Customer Experience, Analytics, Logistic Regression, C, Statistical Modeling, Data Mining, Surveying, SAS programming, Business Intelligence, Business Analysis, Management, SAS Programming, Data Analysis
Education
The University of Connecticut School of Business 2015 — 2016
Master’s Degree, Business Analytics and Project Management
PESIT 2007 — 2011
B.E, Electronics and Communication, 8.2
Jeff Rodriguez Jeff Rodriguez's Concentrix Experience 2012 - 2013
Job Account Executive at NewDay USA
Industry Outsourcing/Offshoring
Experience
NewDay USA April 2015 - Present
Gtech Designs October 2014 - February 2015
ClearOne Advantage 2014 - September 2014
Vocus 2013 - 2014
Concentrix 2012 - 2013
Distinctive Inc 2009 - 2011
Community Analytics 2008 - 2009
Towson University 2006 - 2009
Skills
Social Media Marketing, Direct Marketing, SEO, Social Networking, Direct Sales, Social Media, Marketing, Public Relations, CRM, Microsoft Office, Public Speaking, Event Planning, Account Management, Business Development, Event Management, Usability, Coaching, Phone Skills, WYSIWYG layout tools, Interpersonal..., Marketing Event Planning, Tagalog, Information Technology, Leadership, Management, Customer Service, Marketing Strategy, Sales, Email Marketing
Education
Towson University 2005 — 2009
Bachelor's degree, Business Administration in Marketing and Electronic Business
Baltimore Polytechnic Institute 2001 — 2005
High School Diploma
NewDay USA April 2015 - Present
Gtech Designs October 2014 - February 2015
ClearOne Advantage 2014 - September 2014
Vocus 2013 - 2014
Concentrix 2012 - 2013
Distinctive Inc 2009 - 2011
Community Analytics 2008 - 2009
Towson University 2006 - 2009
Skills
Social Media Marketing, Direct Marketing, SEO, Social Networking, Direct Sales, Social Media, Marketing, Public Relations, CRM, Microsoft Office, Public Speaking, Event Planning, Account Management, Business Development, Event Management, Usability, Coaching, Phone Skills, WYSIWYG layout tools, Interpersonal..., Marketing Event Planning, Tagalog, Information Technology, Leadership, Management, Customer Service, Marketing Strategy, Sales, Email Marketing
Education
Towson University 2005 — 2009
Bachelor's degree, Business Administration in Marketing and Electronic Business
Baltimore Polytechnic Institute 2001 — 2005
High School Diploma
Richard Ben Rosso's Concentrix Experience June 2014 - August 2014
Job Student at the Univeristy of Notre Dame
Industry Financial Services
Experience
Thrive TRM June 2015 - August 2015
True. June 2015 - August 2015
Student International Business Council (SIBC) January 2014 - May 2015
Concentrix June 2014 - August 2014
Bethany Blues June 2013 - August 2014
Education
University of Notre Dame 2013 — 2017
BBA and BS, Finance and Applied and Computational Mathematics and Statistics, Junior
Cardinal Gibbons High School 2009 — 2013
High School, 3.98
Thrive TRM June 2015 - August 2015
True. June 2015 - August 2015
Student International Business Council (SIBC) January 2014 - May 2015
Concentrix June 2014 - August 2014
Bethany Blues June 2013 - August 2014
Education
University of Notre Dame 2013 — 2017
BBA and BS, Finance and Applied and Computational Mathematics and Statistics, Junior
Cardinal Gibbons High School 2009 — 2013
High School, 3.98
Laura Ruelas Laura Ruelas's Concentrix Experience March 2013 - May 2014
Job Administrative Assistant ~ WW Collaboration Sales at Cisco
Industry Executive Office
Experience
Concentrix March 2013 - May 2014
SYNNEX September 2013 - November 2013
Kaiser Permanente, thru Rose International July 2012 - August 2012
Applied Materials May 2011 - June 2012
S&R Legal Services July 2010 - February 2011
Aboingo Services December 2006 - April 2010
Moran Law November 2004 - November 2006
Compex Legal Services, Inc October 2003 - October 2004
Skills
Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Legal Writing, Legal Advice, Legal Assistance, Contract Negotiation, Research, Customer Service, Project Planning, Project Management, Corporate Events, paralegal, Bankruptcy, Executive Administrative, HP Operations Manager, Office Management, Training, HR Policies, Time Management, Organized Multi-tasker, Creativity, Dependable Team Player, Loyal, Notary Public, Administrative..., Calendaring, Policy, Budgets, Calendars, Inventory Management, Meeting Planning, Organizational..., SAP, Event Planning, Hiring, Onboarding, Visio, Performance Management, Team Building, Office Administration, Spreadsheets, Concur, PeopleSoft, Employee Relations, Expense Reports, Executive Support, Lotus Notes
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business Management
Evergreen Valley Community College 2001 — 2003
Associate's degree, General Studies / Psychology
Independence High school 1995 — 1997
High School
Concentrix March 2013 - May 2014
SYNNEX September 2013 - November 2013
Kaiser Permanente, thru Rose International July 2012 - August 2012
Applied Materials May 2011 - June 2012
S&R Legal Services July 2010 - February 2011
Aboingo Services December 2006 - April 2010
Moran Law November 2004 - November 2006
Compex Legal Services, Inc October 2003 - October 2004
Skills
Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Legal Writing, Legal Advice, Legal Assistance, Contract Negotiation, Research, Customer Service, Project Planning, Project Management, Corporate Events, paralegal, Bankruptcy, Executive Administrative, HP Operations Manager, Office Management, Training, HR Policies, Time Management, Organized Multi-tasker, Creativity, Dependable Team Player, Loyal, Notary Public, Administrative..., Calendaring, Policy, Budgets, Calendars, Inventory Management, Meeting Planning, Organizational..., SAP, Event Planning, Hiring, Onboarding, Visio, Performance Management, Team Building, Office Administration, Spreadsheets, Concur, PeopleSoft, Employee Relations, Expense Reports, Executive Support, Lotus Notes
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business Management
Evergreen Valley Community College 2001 — 2003
Associate's degree, General Studies / Psychology
Independence High school 1995 — 1997
High School
Joe Sienkiewicz's Concentrix Experience September 2012 - February 2013
Job Telecom Management BPO Service Consulting Mobile Optimization Solving BYOD Problems for the Enterprise
Industry Telecommunications
Experience
Cass Information Systems September 2015 - Present
Calero Software February 2013 - September 2015
Veramark Technologies February 2013 - December 2013
Concentrix September 2012 - February 2013
Skills
Leadership, Telecommunications, Social Media, Sales, Customer Service, Facebook, Social Networking, Blogging, Customer Satisfaction, Creative Writing, Direct Sales, CRM, Solution Selling, Sales Process, Unified Communications, Avaya, Lean Six Sigma - Yellow..., Salesforce.com, Avaya Technologies
Education
SUNY Fredonia 2007 — 2012
B.A. Arts, French
Cass Information Systems September 2015 - Present
Calero Software February 2013 - September 2015
Veramark Technologies February 2013 - December 2013
Concentrix September 2012 - February 2013
Skills
Leadership, Telecommunications, Social Media, Sales, Customer Service, Facebook, Social Networking, Blogging, Customer Satisfaction, Creative Writing, Direct Sales, CRM, Solution Selling, Sales Process, Unified Communications, Avaya, Lean Six Sigma - Yellow..., Salesforce.com, Avaya Technologies
Education
SUNY Fredonia 2007 — 2012
B.A. Arts, French
Pratap Sarker Pratap Sarker's Concentrix Experience February 2014 - June 2015
Job Managing Director, Application Services Head for Financial Services
Industry Information Technology and Services
Experience
Accenture June 2015 - Present
Concentrix February 2014 - June 2015
IBM January 2007 - January 2014
Infosys Technologies Ltd. December 2000 - January 2007
IBM India Ltd. November 1995 - December 2000
CMC Ltd. July 1994 - October 1995
Skills
Project Management, Sales, Banking, CRM, Vendor Management, New Business Development, Financial Services, Cloud Computing, Capital Markets, Business Intelligence, Business Analysis, Operations Management, BPO, Account Management, Analytics, Business Development, P&L Management, Pre-sales, Team Management, Outsourcing, IT Strategy, Brand Management, Program Management, Service Delivery, Management, Enterprise Mobility, Change Management
Education
University of Pennsylvania - The Wharton School 2011 — 2011
IBM Executive Program
University of Pune 1992 — 1994
MBA, Marketing Management
University of Pune 1989 — 1992
Bachelor of Compute Science, Computer Science
Bishop's High School
Accenture June 2015 - Present
Concentrix February 2014 - June 2015
IBM January 2007 - January 2014
Infosys Technologies Ltd. December 2000 - January 2007
IBM India Ltd. November 1995 - December 2000
CMC Ltd. July 1994 - October 1995
Skills
Project Management, Sales, Banking, CRM, Vendor Management, New Business Development, Financial Services, Cloud Computing, Capital Markets, Business Intelligence, Business Analysis, Operations Management, BPO, Account Management, Analytics, Business Development, P&L Management, Pre-sales, Team Management, Outsourcing, IT Strategy, Brand Management, Program Management, Service Delivery, Management, Enterprise Mobility, Change Management
Education
University of Pennsylvania - The Wharton School 2011 — 2011
IBM Executive Program
University of Pune 1992 — 1994
MBA, Marketing Management
University of Pune 1989 — 1992
Bachelor of Compute Science, Computer Science
Bishop's High School
Stefan Stojkovski Stefan Stojkovski's Concentrix Experience May 2014 - Present
Job Network Engineer | CCNA Voice and R&S Certified
Industry Information Technology and Services
Experience
Concentrix May 2014 - Present
IBM January 2013 - May 2014
ISG - Technology February 2012 - December 2012
ISG - Technology October 2011 - February 2012
Self Employed / Project 2010 - 2011
Skills
IP, CCNA, VoIP, Cisco Technologies, Cisco IOS, Active Directory, Windows Server, Network Administration, Cisco Routing &..., Unified Communications, LAN-WAN, Wireless Networking, Windows, Network Security, Troubleshooting, Project Planning, IT Service Desk Support, VPN, VLAN, Microsoft Office, HTML, Cisco Routers, Servers, VMware ESX, Routers, Technical Support, Hardware, System Administration, Data Center, WAN, Firewalls, Microsoft Exchange, Networking, Security, DNS, DHCP, TCP/IP, Operating Systems, XP, Windows XP
Education
Technical University Sofia 2007 — 2011
Bachelor's degree, Computer Science
Concentrix May 2014 - Present
IBM January 2013 - May 2014
ISG - Technology February 2012 - December 2012
ISG - Technology October 2011 - February 2012
Self Employed / Project 2010 - 2011
Skills
IP, CCNA, VoIP, Cisco Technologies, Cisco IOS, Active Directory, Windows Server, Network Administration, Cisco Routing &..., Unified Communications, LAN-WAN, Wireless Networking, Windows, Network Security, Troubleshooting, Project Planning, IT Service Desk Support, VPN, VLAN, Microsoft Office, HTML, Cisco Routers, Servers, VMware ESX, Routers, Technical Support, Hardware, System Administration, Data Center, WAN, Firewalls, Microsoft Exchange, Networking, Security, DNS, DHCP, TCP/IP, Operating Systems, XP, Windows XP
Education
Technical University Sofia 2007 — 2011
Bachelor's degree, Computer Science
Charles Hyte Charles Hyte's Concentrix Experience January 2015 - Present
Job Customer Service at Ted Brown Music
Industry Internet
Experience
Concentrix January 2015 - Present
Ted Brown Music June 2014 - August 2014
Guitar Center May 2013 - January 2014
Musician's Friend November 2012 - May 2013
Musician's Friend October 2011 - May 2013
Allquest Relocation July 2010 - January 2011
The Home Depot 2007 - 2007
Skills
Team Leadership, Employee Training, Sales Management, Team Building, Sales, Customer Service, Customer Satisfaction, Customer Experience, Retail, Retail Sales, Microsoft Office, Time Management, Microsoft Word, Social Media, Training, PowerPoint, Outlook, Windows 7, Merchandising, Inventory Management, Management, Music, Coaching, Team Management, Strategic Planning, Social Networking, Purchasing, Social Media Marketing, Music Production, Hiring, Teamwork, Leadership, Teaching, Microsoft Excel, Business Strategy
Education
University of Phoenix 2009 — 2010
Marketing
Mykat Real Estate school
Washington State Real Estate lic., Real Estate
Concentrix January 2015 - Present
Ted Brown Music June 2014 - August 2014
Guitar Center May 2013 - January 2014
Musician's Friend November 2012 - May 2013
Musician's Friend October 2011 - May 2013
Allquest Relocation July 2010 - January 2011
The Home Depot 2007 - 2007
Skills
Team Leadership, Employee Training, Sales Management, Team Building, Sales, Customer Service, Customer Satisfaction, Customer Experience, Retail, Retail Sales, Microsoft Office, Time Management, Microsoft Word, Social Media, Training, PowerPoint, Outlook, Windows 7, Merchandising, Inventory Management, Management, Music, Coaching, Team Management, Strategic Planning, Social Networking, Purchasing, Social Media Marketing, Music Production, Hiring, Teamwork, Leadership, Teaching, Microsoft Excel, Business Strategy
Education
University of Phoenix 2009 — 2010
Marketing
Mykat Real Estate school
Washington State Real Estate lic., Real Estate
Rob Gadberry's Concentrix Experience June 2015 - Present
Job Executive Corporate Recruiter Americas for Concentrix
Industry Staffing and Recruiting
Experience
Concentrix June 2015 - Present
Robert Half Technology January 2015 - May 2015
Robert Half Technology February 2012 - December 2014
AB Staffing Solutions June 2011 - August 2011
University of Phoenix April 2009 - March 2011
University of Phoenix September 2008 - April 2009
Larry John Wright Internet Advertising March 2008 - July 2008
Top IT Staff March 2007 - March 2008
American Income Life Insurance February 2005 - August 2006
Skills
Technical Recruiting, Software Development, Software Engineering, Web Applications, Applications, Application Architecture, Application Frameworks, .NET, ASP.NET, ASP.NET MVC, ASP.NET AJAX, php, PHP4/5, PHP, MySQL, SQL, Microsoft SQL Server, Temporary Staffing, Staffing Services, Project Staffing, HTML, HTML 5, HTML scripting, XHTML, CSS, CSS3, CSS Javascript, Networking, Recruiting, Business Analysis, Internet Recruiting, Management, Temporary Placement
Education
University of Advancing Technology 2001 — 2004
Bachelor of Science (B.S.), Software Engineering
University of Advancing Technology
Bachelor of Science Software Engineering
Concentrix June 2015 - Present
Robert Half Technology January 2015 - May 2015
Robert Half Technology February 2012 - December 2014
AB Staffing Solutions June 2011 - August 2011
University of Phoenix April 2009 - March 2011
University of Phoenix September 2008 - April 2009
Larry John Wright Internet Advertising March 2008 - July 2008
Top IT Staff March 2007 - March 2008
American Income Life Insurance February 2005 - August 2006
Skills
Technical Recruiting, Software Development, Software Engineering, Web Applications, Applications, Application Architecture, Application Frameworks, .NET, ASP.NET, ASP.NET MVC, ASP.NET AJAX, php, PHP4/5, PHP, MySQL, SQL, Microsoft SQL Server, Temporary Staffing, Staffing Services, Project Staffing, HTML, HTML 5, HTML scripting, XHTML, CSS, CSS3, CSS Javascript, Networking, Recruiting, Business Analysis, Internet Recruiting, Management, Temporary Placement
Education
University of Advancing Technology 2001 — 2004
Bachelor of Science (B.S.), Software Engineering
University of Advancing Technology
Bachelor of Science Software Engineering
Shamika Davis Shamika Davis's Concentrix Experience November 2012 - December 2013
Job Healthcare and Financial Services
Industry Financial Services
Experience
Paychex August 2014 - September 2014
National Urban League December 2013 - April 2014
Concentrix November 2012 - December 2013
Sutherland Global Services March 2011 - April 2013
All Metro Health Care August 2010 - November 2010
Visiting Nurse Service of Rochester and Monroe County, Inc. March 2010 - July 2010
HCR Home Care December 2008 - July 2009
Monroe Community College October 2006 - February 2007
Skills
Mental Illness, Developmental..., Customer Service, Microsoft Office, Personal Budgeting, Proactive self-starter, Outlook, Crisis Intervention, Great Motivator
Education
Monroe Community College 2008 — 2010
A.A.S, Business Management
State University of New York College at Brockport
Bachelor's Degree, Criminal Justice and Corrections
Paychex August 2014 - September 2014
National Urban League December 2013 - April 2014
Concentrix November 2012 - December 2013
Sutherland Global Services March 2011 - April 2013
All Metro Health Care August 2010 - November 2010
Visiting Nurse Service of Rochester and Monroe County, Inc. March 2010 - July 2010
HCR Home Care December 2008 - July 2009
Monroe Community College October 2006 - February 2007
Skills
Mental Illness, Developmental..., Customer Service, Microsoft Office, Personal Budgeting, Proactive self-starter, Outlook, Crisis Intervention, Great Motivator
Education
Monroe Community College 2008 — 2010
A.A.S, Business Management
State University of New York College at Brockport
Bachelor's Degree, Criminal Justice and Corrections
Fran Fellers Fran Fellers's Concentrix Experience January 2014 - Present
Job Manager at Concentrix
Industry Information Technology and Services
Experience
Concentrix January 2014 - Present
IBM Global Process Services October 2002 - January 2014
BP 1991 - 1998
Skills
Transition Management, BPO, Outsourcing, Six Sigma, Business Analysis, Contact Centers, Service Delivery, Call Centers, Business Process..., Vendor Management, Process Improvement, Business Transformation, CRM, Business Process, Sla, IT Service Management, Offshoring, Shared Services, Global Delivery, PMO, IT Strategy, IT Outsourcing, Workforce Management, Service Management, Project Delivery, Team Management, SLA
Education
Tulsa Community College 1993 — 1999
Associateâs Degree, Computer and Information Sciences and Support Services, 4.0
Concentrix January 2014 - Present
IBM Global Process Services October 2002 - January 2014
BP 1991 - 1998
Skills
Transition Management, BPO, Outsourcing, Six Sigma, Business Analysis, Contact Centers, Service Delivery, Call Centers, Business Process..., Vendor Management, Process Improvement, Business Transformation, CRM, Business Process, Sla, IT Service Management, Offshoring, Shared Services, Global Delivery, PMO, IT Strategy, IT Outsourcing, Workforce Management, Service Management, Project Delivery, Team Management, SLA
Education
Tulsa Community College 1993 — 1999
Associateâs Degree, Computer and Information Sciences and Support Services, 4.0
Christopher Ebert Christopher Ebert's Concentrix Experience August 2014 - Present
Job Network Engineer at Concentrix
Industry Information Technology and Services
Experience
Concentrix August 2014 - Present
Concentrix December 2012 - August 2014
A+ Computer Repair, LLC July 2009 - August 2013
Skills
Cisco Technologies, Technical Support, Networking, VPN, Routers, Troubleshooting, Switches, Wireless Networking, Firewalls, Cisco IOS, Printers, Network Administration, Network Security, Computer Repair, Linux, ESXi, Printer Repair, Information Technology, Pre-sales, VMWare 5.5, vCenter Server, Red Hat Linux, CCNA, Brocade Switches, VMware, Observium, Cisco ASA, CCNP
Education
Greenville Technical College 2010 — 2014
AAS, Network Administration
University of North Texas 2007 — 2008
Economics
University of North Texas 2003 — 2007
Theatre
Concentrix August 2014 - Present
Concentrix December 2012 - August 2014
A+ Computer Repair, LLC July 2009 - August 2013
Skills
Cisco Technologies, Technical Support, Networking, VPN, Routers, Troubleshooting, Switches, Wireless Networking, Firewalls, Cisco IOS, Printers, Network Administration, Network Security, Computer Repair, Linux, ESXi, Printer Repair, Information Technology, Pre-sales, VMWare 5.5, vCenter Server, Red Hat Linux, CCNA, Brocade Switches, VMware, Observium, Cisco ASA, CCNP
Education
Greenville Technical College 2010 — 2014
AAS, Network Administration
University of North Texas 2007 — 2008
Economics
University of North Texas 2003 — 2007
Theatre
Chance Carpenter Chance Carpenter's Concentrix Experience March 2013 - March 2014
Job Service Consultant at Greeley HarleyDavidson
Industry Automotive
Experience
Greeley Harley-Davidson March 2014 - Present
Concentrix March 2013 - March 2014
Skills
Project Management, Technical Documentation, Customer Service, Process Improvement, Troubleshooting, Team Leadership, Sales, Business Analysis, Operations Management, Account Management, Coaching, Sales Process, Teamwork, Time Management, Continuous Improvement, Automotive, Internal & External..., Data Analysis, Project Estimation
Education
University of Northern Colorado 2009 — 2013
Bachelor of Arts (B.A.), Philosophy and Communication
Skyline High School 2005 — 2009
Greeley Harley-Davidson March 2014 - Present
Concentrix March 2013 - March 2014
Skills
Project Management, Technical Documentation, Customer Service, Process Improvement, Troubleshooting, Team Leadership, Sales, Business Analysis, Operations Management, Account Management, Coaching, Sales Process, Teamwork, Time Management, Continuous Improvement, Automotive, Internal & External..., Data Analysis, Project Estimation
Education
University of Northern Colorado 2009 — 2013
Bachelor of Arts (B.A.), Philosophy and Communication
Skyline High School 2005 — 2009
Ivan Liechty's Concentrix Experience July 2010 - January 2012
Job Senior Manager, Service Assurance at Sungard Availability Services
Industry Information Technology and Services
Experience
Sungard Availability Services January 2015 - Present
Sungard Availability Services January 2012 - January 2015
Concentrix July 2010 - January 2012
Vanderbilt University December 2009 - July 2010
Insight Global September 2009 - December 2009
AIMCO November 2006 - September 2009
CSI - Computer Software Innovations August 2005 - November 2006
Foundation Cabling October 2004 - July 2005
Computer Sciences Corporation April 2003 - October 2004
US Food Service January 2002 - April 2003
Skills
ITIL, Network Administration, Project Management, Change Management, Help Desk Support, Leadership, Incident Management, MPLS, Problem Management, Capacity Planning, Frame Relay, Staff Management, Cisco Technologies, CMDB, IT Management, IT Operations, Outsourcing, CCNP, VPN, Security, Active Directory, LAN-WAN, Troubleshooting, Citrix, Network Design, Disaster Recovery, Information Technology, Data Center, VMware, Network Engineering, Software Documentation, Servers, WAN, Management, CCNA, Networking, Routers, Switches, DHCP, Virtualization, XP, Technical Support, Infrastructure, IT Service Management, DNS, Microsoft Exchange, Windows XP, PMP, Windows Server, System Administration
Education
Webster University
Masters Business Administration
Webster University
Master's degree - Management
University of South Carolina Upstate
BA, IDS
Sungard Availability Services January 2015 - Present
Sungard Availability Services January 2012 - January 2015
Concentrix July 2010 - January 2012
Vanderbilt University December 2009 - July 2010
Insight Global September 2009 - December 2009
AIMCO November 2006 - September 2009
CSI - Computer Software Innovations August 2005 - November 2006
Foundation Cabling October 2004 - July 2005
Computer Sciences Corporation April 2003 - October 2004
US Food Service January 2002 - April 2003
Skills
ITIL, Network Administration, Project Management, Change Management, Help Desk Support, Leadership, Incident Management, MPLS, Problem Management, Capacity Planning, Frame Relay, Staff Management, Cisco Technologies, CMDB, IT Management, IT Operations, Outsourcing, CCNP, VPN, Security, Active Directory, LAN-WAN, Troubleshooting, Citrix, Network Design, Disaster Recovery, Information Technology, Data Center, VMware, Network Engineering, Software Documentation, Servers, WAN, Management, CCNA, Networking, Routers, Switches, DHCP, Virtualization, XP, Technical Support, Infrastructure, IT Service Management, DNS, Microsoft Exchange, Windows XP, PMP, Windows Server, System Administration
Education
Webster University
Masters Business Administration
Webster University
Master's degree - Management
University of South Carolina Upstate
BA, IDS
Damon Mims's Concentrix Experience 2006 - 2007
Job Sales and Account Development
Industry Information Technology and Services
Experience
Synnex July 2010 - Present
Concentrix Corporation March 2006 - September 2010
Netgear December 2006 - March 2008
Concentrix 2006 - 2007
Education
University of South Carolina Upstate
Synnex July 2010 - Present
Concentrix Corporation March 2006 - September 2010
Netgear December 2006 - March 2008
Concentrix 2006 - 2007
Education
University of South Carolina Upstate
Jared Gonzalez's Concentrix Experience 2003 - 2004
Job Commercial Account Executive at ServiceNow The Enterprise IT Cloud Company
Industry Information Technology and Services
Experience
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
PureShare November 2010 - October 2014
TechNet Global Services March 2010 - February 2011
Callfinity, Inc. May 2008 - May 2010
Symon Communications, Inc. February 2007 - May 2008
Symon Communications April 2004 - February 2007
Concentrix 2003 - 2004
Unisys 1999 - 2001
Skills
Sales Management, Sales Operations, Product Marketing, Account Management, Consultative Selling, Call Center, New Business Development, Customer Relations, Team Building, Strategic Planning, Business Management, Customer Service, Call Centers, Management, Selling, Networking, Team Leadership, CRM, Enterprise Software, Leadership, Direct Sales, Strategy, Sales, Solution Selling, Business Development, Telecommunications, Salesforce.com, Sales Process, Cloud Computing, Integration, SaaS
Education
State University of New York College at Brockport 1992 — 1996
BS, Criminal Justice and Corrections
ServiceNow - The Enterprise IT Cloud Company October 2014 - Present
PureShare November 2010 - October 2014
TechNet Global Services March 2010 - February 2011
Callfinity, Inc. May 2008 - May 2010
Symon Communications, Inc. February 2007 - May 2008
Symon Communications April 2004 - February 2007
Concentrix 2003 - 2004
Unisys 1999 - 2001
Skills
Sales Management, Sales Operations, Product Marketing, Account Management, Consultative Selling, Call Center, New Business Development, Customer Relations, Team Building, Strategic Planning, Business Management, Customer Service, Call Centers, Management, Selling, Networking, Team Leadership, CRM, Enterprise Software, Leadership, Direct Sales, Strategy, Sales, Solution Selling, Business Development, Telecommunications, Salesforce.com, Sales Process, Cloud Computing, Integration, SaaS
Education
State University of New York College at Brockport 1992 — 1996
BS, Criminal Justice and Corrections
Scott Raymond's Concentrix Experience February 2013 - January 2014
Job Associate Dean of Technology of PSS at Asurion
Industry Wireless
Experience
Asurion January 2014 - Present
Concentrix February 2013 - January 2014
Frontier Communications March 2010 - March 2013
Frontier Communications March 2007 - March 2010
Frontier Communications September 2005 - March 2007
Frontier Communications September 2004 - September 2005
Frontier Communications August 2003 - September 2004
Frontier Communications March 2001 - August 2003
Skills
Salesforce.com, Sales Management, VoIP, vSphere, IP Technologies, VMware, VMware Infrastructure, Sales Channel..., Sales Operations, Metro Ethernet, SharePoint, Direct Sales, Training Delivery, Cloud Computing, Training, CRM, Quality Center, Brio Reports, Brio Query, Data Warehousing, AS400 system, TBS, Arbor, SQL, GUI, NGS, Data Center, Disaster Recovery, Microsoft Office, Product Marketing, VDSL, Mitel 3300, Avaya, Cisco Technologies, Telecom Switching, MySQL, Salesforce Training, Managed Services, IP, Telecommunications, Telephony, Unified Communications, Management, Call Centers
Education
State University of New York at Albany 1996 — 2000
West Irondequoit High School 1992 — 1996
Asurion January 2014 - Present
Concentrix February 2013 - January 2014
Frontier Communications March 2010 - March 2013
Frontier Communications March 2007 - March 2010
Frontier Communications September 2005 - March 2007
Frontier Communications September 2004 - September 2005
Frontier Communications August 2003 - September 2004
Frontier Communications March 2001 - August 2003
Skills
Salesforce.com, Sales Management, VoIP, vSphere, IP Technologies, VMware, VMware Infrastructure, Sales Channel..., Sales Operations, Metro Ethernet, SharePoint, Direct Sales, Training Delivery, Cloud Computing, Training, CRM, Quality Center, Brio Reports, Brio Query, Data Warehousing, AS400 system, TBS, Arbor, SQL, GUI, NGS, Data Center, Disaster Recovery, Microsoft Office, Product Marketing, VDSL, Mitel 3300, Avaya, Cisco Technologies, Telecom Switching, MySQL, Salesforce Training, Managed Services, IP, Telecommunications, Telephony, Unified Communications, Management, Call Centers
Education
State University of New York at Albany 1996 — 2000
West Irondequoit High School 1992 — 1996
Art Gomez's Concentrix Experience September 2008 - February 2009
Job Experienced Call Center Operations and Quality Manager
Industry Consumer Services
Experience
Piedmont Healthcare December 2013 - Present
RaceTrac Petroleum August 2010 - August 2011
RYLA Inc. May 2009 - June 2010
Concentrix September 2008 - February 2009
BrainstormUSA October 2006 - July 2008
Lynx Services 1997 - 2006
MCI 1989 - 1995
Skills
Six Sigma Green Belt, Bilingual-Spanish, Call Center, Operations Management, Customer Satisfaction, Six Sigma, Team Leadership, Call Centers, Customer Service, Process Improvement, Project Management, Training, Leadership, Start-ups, Vendor Management, Team Building
Education
University of North Texas 1981 — 1985
Bachelor of Business Administration, Marketing
Piedmont Healthcare December 2013 - Present
RaceTrac Petroleum August 2010 - August 2011
RYLA Inc. May 2009 - June 2010
Concentrix September 2008 - February 2009
BrainstormUSA October 2006 - July 2008
Lynx Services 1997 - 2006
MCI 1989 - 1995
Skills
Six Sigma Green Belt, Bilingual-Spanish, Call Center, Operations Management, Customer Satisfaction, Six Sigma, Team Leadership, Call Centers, Customer Service, Process Improvement, Project Management, Training, Leadership, Start-ups, Vendor Management, Team Building
Education
University of North Texas 1981 — 1985
Bachelor of Business Administration, Marketing
Kerri Brown's Concentrix Experience August 2004 - Present
Job Client Operations Manager
Industry Consumer Services
Experience
Concentrix August 2004 - Present
EDS September 2003 - August 2004
Mpower Communications October 2000 - January 2003
Sutherland Global Services February 2000 - October 2000
St. Paul's Episcopal Church February 1998 - June 1999
Manpower November 1997 - February 1998
Park Ave Video August 1994 - September 1995
Lane Bryant March 1992 - September 1993
The Children's Place March 1988 - March 1992
Childrens Place 1988 - 1991
Skills
Microsoft Office, Technical Training, Desktop Publishing, Call Center, Mentoring, Training Skills, Hiring Practices, Forecasting, Program Launches, Reporting & Analysis, Recruiting, Program Launch, Customer Service, Service Delivery, Microsoft Excel, Customer Satisfaction, Customer Experience, Telemarketing, Training, Microsoft Word, Management, Salesforce.com, Leadership, Sales, Sales Operations, Call Centers, Lead Generation, Contact Centers, BPO, Technical Support, Workforce Management
Education
Midlakes 1984 — 1988
State University of New York Empire State College
Liberal Arts
Concentrix August 2004 - Present
EDS September 2003 - August 2004
Mpower Communications October 2000 - January 2003
Sutherland Global Services February 2000 - October 2000
St. Paul's Episcopal Church February 1998 - June 1999
Manpower November 1997 - February 1998
Park Ave Video August 1994 - September 1995
Lane Bryant March 1992 - September 1993
The Children's Place March 1988 - March 1992
Childrens Place 1988 - 1991
Skills
Microsoft Office, Technical Training, Desktop Publishing, Call Center, Mentoring, Training Skills, Hiring Practices, Forecasting, Program Launches, Reporting & Analysis, Recruiting, Program Launch, Customer Service, Service Delivery, Microsoft Excel, Customer Satisfaction, Customer Experience, Telemarketing, Training, Microsoft Word, Management, Salesforce.com, Leadership, Sales, Sales Operations, Call Centers, Lead Generation, Contact Centers, BPO, Technical Support, Workforce Management
Education
Midlakes 1984 — 1988
State University of New York Empire State College
Liberal Arts
Deb Sanders's Concentrix Experience September 2006 - July 2013
Job .
Industry Marketing and Advertising
Experience
Emerge July 2015 - Present
Lollypop Farm, Humane Society of Greater Rochester October 2007 - Present
CentriLogic September 2013 - December 2014
CA Technologies @ Concentrix March 2012 - July 2013
Concentrix September 2006 - July 2013
Lollypop Farm, Humane Society of Greater Rochester 2007 - 2013
Sutherland Global Services February 1999 - September 2006
Skills
Call Center, Customer Service, Account Management, B2B, HTML, Lead Generation, Management, Sales, Direct Sales, Team Management, Customer Satisfaction, Call Centers, Vendor Management, Sales Process, Cloud Computing, CRM, Team Leadership, Enterprise Software, Product Management, Sales Operations, Business Development, Selling, Process Improvement, Customer Acquisition, Salesforce.com, Sales Management, SaaS, Training, Networking, Customer Retention, Leadership, Customer Experience, Solution Selling, Team Building, Strategic Partnerships, Marketing, Cold Calling, Outsourcing, Telemarketing, Strategic Planning, New Business Development, Email Marketing, BPO, Product Marketing, Managed Services, Program Management, Start-ups, Professional Services, Inbound Marketing, Strategy
Education
State University of New York at Canton 1985 — 1988
Webster high school
Emerge July 2015 - Present
Lollypop Farm, Humane Society of Greater Rochester October 2007 - Present
CentriLogic September 2013 - December 2014
CA Technologies @ Concentrix March 2012 - July 2013
Concentrix September 2006 - July 2013
Lollypop Farm, Humane Society of Greater Rochester 2007 - 2013
Sutherland Global Services February 1999 - September 2006
Skills
Call Center, Customer Service, Account Management, B2B, HTML, Lead Generation, Management, Sales, Direct Sales, Team Management, Customer Satisfaction, Call Centers, Vendor Management, Sales Process, Cloud Computing, CRM, Team Leadership, Enterprise Software, Product Management, Sales Operations, Business Development, Selling, Process Improvement, Customer Acquisition, Salesforce.com, Sales Management, SaaS, Training, Networking, Customer Retention, Leadership, Customer Experience, Solution Selling, Team Building, Strategic Partnerships, Marketing, Cold Calling, Outsourcing, Telemarketing, Strategic Planning, New Business Development, Email Marketing, BPO, Product Marketing, Managed Services, Program Management, Start-ups, Professional Services, Inbound Marketing, Strategy
Education
State University of New York at Canton 1985 — 1988
Webster high school
Abitha Balu's Concentrix Experience October 2014 - Present
Job HR Specialist at Concentrix
Industry Information Technology and Services
Experience
Concentrix October 2014 - Present
Mirasoft Systems Inc June 2012 - October 2014
Tiara Consulting Services Inc June 2010 - February 2012
Tiara Consulting Services Inc June 2009 - May 2010
DGN Technologies Inc January 2008 - May 2009
Education
Symbiosis institute of Management Studies 2003 — 2005
PGDBA, Human Resources
Stella Maris College 1994 — 1997
B Com, Commerce
Concentrix October 2014 - Present
Mirasoft Systems Inc June 2012 - October 2014
Tiara Consulting Services Inc June 2010 - February 2012
Tiara Consulting Services Inc June 2009 - May 2010
DGN Technologies Inc January 2008 - May 2009
Education
Symbiosis institute of Management Studies 2003 — 2005
PGDBA, Human Resources
Stella Maris College 1994 — 1997
B Com, Commerce
Charlene Clauser's Concentrix Experience 1998 - 2001
Job Experienced Manager
Industry Public Relations and Communications
Experience
Citizens Bank 2007 - 2008
ESL Federal Credit Union 2004 - 2007
DCD ENTERPRISES OF UPSTATE NY 2002 - 2005
Interactive Partners in Marketing (IPM) 2002 - 2002
Concentrix 1998 - 2001
concentrix 1997 - 1998
Education
State University of New York College at Geneseo 1979 — 1983
Citizens Bank 2007 - 2008
ESL Federal Credit Union 2004 - 2007
DCD ENTERPRISES OF UPSTATE NY 2002 - 2005
Interactive Partners in Marketing (IPM) 2002 - 2002
Concentrix 1998 - 2001
concentrix 1997 - 1998
Education
State University of New York College at Geneseo 1979 — 1983
Jeff Mezigian's Concentrix Experience September 2014 - Present
Job Executive Program Manager at Concentrix
Industry Information Services
Experience
Concentrix September 2014 - Present
Concentrix February 2014 - August 2014
IBM Global Process Services July 2013 - January 2014
IBM Global Process Services June 2012 - July 2013
IBM Global Services March 2007 - June 2012
IBM Global Services 2000 - 2007
IBM Global Services 1997 - 2000
EDS January 1997 - June 1997
EDS May 1996 - January 1997
EDS October 1990 - May 1996
Skills
Consulting, Process Improvement, Proposal Leadership, Proposal Writing, Project Management, Deployment Strategies, Implementation Planning, Information Solutions, Negotiation, Methodology, IT Project Leadership, Technical Project..., Organization..., Transition Planning, Transition Management, Call Center, Contact Center..., Contact Center..., Contact Center..., CRM, Requirements Gathering, Requirements Analysis, Leadership, Business Process..., Business Transformation, IT Strategy, Call Centers, PMO, Outsourcing, Solution Architecture, Program Management, Software Project..., Service Delivery, IT Outsourcing, IT Service Management
Education
University of Michigan-Dearborn 1985 — 1989
Bachelor Of Science Administration (B.S.A.), Dual Major: Management Information Systems; Finance
Concentrix September 2014 - Present
Concentrix February 2014 - August 2014
IBM Global Process Services July 2013 - January 2014
IBM Global Process Services June 2012 - July 2013
IBM Global Services March 2007 - June 2012
IBM Global Services 2000 - 2007
IBM Global Services 1997 - 2000
EDS January 1997 - June 1997
EDS May 1996 - January 1997
EDS October 1990 - May 1996
Skills
Consulting, Process Improvement, Proposal Leadership, Proposal Writing, Project Management, Deployment Strategies, Implementation Planning, Information Solutions, Negotiation, Methodology, IT Project Leadership, Technical Project..., Organization..., Transition Planning, Transition Management, Call Center, Contact Center..., Contact Center..., Contact Center..., CRM, Requirements Gathering, Requirements Analysis, Leadership, Business Process..., Business Transformation, IT Strategy, Call Centers, PMO, Outsourcing, Solution Architecture, Program Management, Software Project..., Service Delivery, IT Outsourcing, IT Service Management
Education
University of Michigan-Dearborn 1985 — 1989
Bachelor Of Science Administration (B.S.A.), Dual Major: Management Information Systems; Finance
Amery Neuenschwander's Concentrix Experience August 2014 - Present
Job Specialist in Automating Accounting, Clerical, and Reporting Functions
Industry Information Services
Experience
Concentrix August 2014 - Present
Sprint October 2011 - August 2014
H & R Block January 2010 - April 2010
Marchex September 2008 - July 2009
Lithia Motors, Inc. September 2004 - July 2008
University of Oregon September 2000 - August 2004
Skills
Accounting, Microsoft Office, Tax Returns, Customer Service, Excel, Journal Entries, Spreadsheets, Microsoft Excel, Financial Reporting, Access, Forecasting, Accounts Payable, Analysis, Process Improvement, Troubleshooting, SQL
Education
University of Oregon 2003 — 2004
M.Actg., Accounting
University of Oregon 2000 — 2004
B.S., Accounting, 3.2 GPA
Concentrix August 2014 - Present
Sprint October 2011 - August 2014
H & R Block January 2010 - April 2010
Marchex September 2008 - July 2009
Lithia Motors, Inc. September 2004 - July 2008
University of Oregon September 2000 - August 2004
Skills
Accounting, Microsoft Office, Tax Returns, Customer Service, Excel, Journal Entries, Spreadsheets, Microsoft Excel, Financial Reporting, Access, Forecasting, Accounts Payable, Analysis, Process Improvement, Troubleshooting, SQL
Education
University of Oregon 2003 — 2004
M.Actg., Accounting
University of Oregon 2000 — 2004
B.S., Accounting, 3.2 GPA
Rick McMinn's Concentrix Experience March 2015 - Present
Job Mainframe Specialist at Concentrix
Industry Information Technology and Services
Experience
Concentrix March 2015 - Present
Kemet Electronics July 1991 - December 2014
Kemet Electronics July 1991 - July 2008
Skills
Access, Databases, Oracle, Strategic Planning, Process Improvement, Cross-functional Team..., ERP, Testing, Project Management, Manufacturing, Six Sigma, Continuous Improvement, Process Engineering, Troubleshooting, Management, COBOL, Lean Manufacturing, Integration, Leadership, PL/SQL, Program Management, Training, Product Development, Mainframe, Shell Scripting, Business Objects
Education
University of North Carolina at Asheville 1983 — 1985
Information Systems
Asheville-Buncombe Technical Institute 1969 — 1971
Associate of Applied Science, Data Processing
Concentrix March 2015 - Present
Kemet Electronics July 1991 - December 2014
Kemet Electronics July 1991 - July 2008
Skills
Access, Databases, Oracle, Strategic Planning, Process Improvement, Cross-functional Team..., ERP, Testing, Project Management, Manufacturing, Six Sigma, Continuous Improvement, Process Engineering, Troubleshooting, Management, COBOL, Lean Manufacturing, Integration, Leadership, PL/SQL, Program Management, Training, Product Development, Mainframe, Shell Scripting, Business Objects
Education
University of North Carolina at Asheville 1983 — 1985
Information Systems
Asheville-Buncombe Technical Institute 1969 — 1971
Associate of Applied Science, Data Processing
Aaron Acuna Cordero's Concentrix Experience August 2008 - September 2011
Job Technology Consultant at Elite TechSources
Industry Information Technology and Services
Experience
Elite TechSources February 2013 - Present
Concentrix August 2008 - September 2011
Pentasia January 2008 - September 2008
Skills
Recruiting, Interviews, Training, Business Development, SDLC, Market Research, Requirements Analysis, Call Centers, Databases, Customer Service, Online Gaming, Technical Recruiting, BPO, Talent Acquisition, Vendor Management
Education
Universidad de Costa Rica 2001 — 2008
Bachelor of Science (BS), Psychology
Elite TechSources February 2013 - Present
Concentrix August 2008 - September 2011
Pentasia January 2008 - September 2008
Skills
Recruiting, Interviews, Training, Business Development, SDLC, Market Research, Requirements Analysis, Call Centers, Databases, Customer Service, Online Gaming, Technical Recruiting, BPO, Talent Acquisition, Vendor Management
Education
Universidad de Costa Rica 2001 — 2008
Bachelor of Science (BS), Psychology
John Moser's Concentrix Experience February 2014 - Present
Job Product Manager at Concentrix
Industry Insurance
Experience
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions March 2004 - January 2005
Genelco Software Solutions August 2000 - March 2004
Genelco Software Solutions March 1989 - August 2000
Skills
Software Project..., Business Analysis, Requirements Analysis, Business Intelligence, Integration, SDLC, Solution Architecture, Software Development, Enterprise Software, Project Management, Vendor Management, Program Management, Requirements Gathering, PMP, SaaS
Education
University of Missouri-Rolla
B.S. Computer Science
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions March 2004 - January 2005
Genelco Software Solutions August 2000 - March 2004
Genelco Software Solutions March 1989 - August 2000
Skills
Software Project..., Business Analysis, Requirements Analysis, Business Intelligence, Integration, SDLC, Solution Architecture, Software Development, Enterprise Software, Project Management, Vendor Management, Program Management, Requirements Gathering, PMP, SaaS
Education
University of Missouri-Rolla
B.S. Computer Science
Kris Montalbano's Concentrix Experience April 1999 - April 2000
Job Data Management Specialist at Publicis Hawkeye (formerly known as hawkeye | Mosaic)
Industry Marketing and Advertising
Experience
Publicis July 2010 - Present
Catalyst Inc April 2006 - July 2010
Equient 2000 - 2006
Concentrix April 1999 - April 2000
Impco 1991 - 1999
Wolff-SMG January 1989 - July 1991
Skills
Direct Marketing, Email Marketing, Account Management, Project Management, Data Management, Strategy, Analytics, CRM, Direct Mail, Marketing, Management, Marketing Communications, Marketing Strategy, Digital Marketing, Multi-channel Marketing, Database Marketing, Integrated Marketing, Program Management, Advertising
Education
University of Rochester
BA, Psychology; minor in Statistics
Publicis July 2010 - Present
Catalyst Inc April 2006 - July 2010
Equient 2000 - 2006
Concentrix April 1999 - April 2000
Impco 1991 - 1999
Wolff-SMG January 1989 - July 1991
Skills
Direct Marketing, Email Marketing, Account Management, Project Management, Data Management, Strategy, Analytics, CRM, Direct Mail, Marketing, Management, Marketing Communications, Marketing Strategy, Digital Marketing, Multi-channel Marketing, Database Marketing, Integrated Marketing, Program Management, Advertising
Education
University of Rochester
BA, Psychology; minor in Statistics
Paulette Townsend's Concentrix Experience June 2013 - Present
Job Java Contractor
Industry Insurance
Experience
Concentrix June 2013 - Present
Kemper Insurance April 2007 - September 2012
Select Portfolio Servicing April 2006 - April 2007
Computer Aid, Inc. May 2005 - November 2005
Fidelity National Information Services October 1989 - October 2003
Skills
DB2, IMS DB/DC, Databases, Data Warehousing, XML, Testing, Data Migration, ETL, IBM Mainframe, Java, Mainframe, SDLC, Programming, SQL, Websphere
Education
University of Florida
BS, Computer Science
Concentrix June 2013 - Present
Kemper Insurance April 2007 - September 2012
Select Portfolio Servicing April 2006 - April 2007
Computer Aid, Inc. May 2005 - November 2005
Fidelity National Information Services October 1989 - October 2003
Skills
DB2, IMS DB/DC, Databases, Data Warehousing, XML, Testing, Data Migration, ETL, IBM Mainframe, Java, Mainframe, SDLC, Programming, SQL, Websphere
Education
University of Florida
BS, Computer Science
Terrance Oliver's Concentrix Experience May 2008 - November 2012
Job Education Management Professional
Industry Education Management
Experience
Aetna February 2013 - Present
Concentrix May 2008 - November 2012
Education
University of Hawaii at Manoa 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Aetna February 2013 - Present
Concentrix May 2008 - November 2012
Education
University of Hawaii at Manoa 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Bob Galasso's Concentrix Experience HP sales/customer serviceSutherland Global ServicesOctober 2006 - March 2007
Job Post Gazette Customer Service at Concentrix
Industry Consumer Services
Experience
Concentrix HP sales/customer serviceSutherland Global ServicesOctober 2006 - March 2007
Education
State University of New York College at Fredonia 2002 — 2005
BS, Communication
Concentrix HP sales/customer serviceSutherland Global ServicesOctober 2006 - March 2007
Education
State University of New York College at Fredonia 2002 — 2005
BS, Communication
Amy Lynch's Concentrix Experience March 2012 - Present
Job Contact Center Work At Home, Director at IBM Global Process Services
Industry Outsourcing/Offshoring
Experience
Concentrix March 2012 - Present
StarTek July 2009 - December 2011
TeleTech Holdings 2007 - 2009
Qwest Communications 1997 - 1999
Skills
Workforce Planning, Employee Engagement, Performance Management, Succession Planning, Leadership Development
Education
University of San Francisco 1991 — 1993
Masters Degree, Human Resources & Organizational Development
Concentrix March 2012 - Present
StarTek July 2009 - December 2011
TeleTech Holdings 2007 - 2009
Qwest Communications 1997 - 1999
Skills
Workforce Planning, Employee Engagement, Performance Management, Succession Planning, Leadership Development
Education
University of San Francisco 1991 — 1993
Masters Degree, Human Resources & Organizational Development
Jessica Sisco's Concentrix Experience February 2015 - Present
Job Business Development Representative for Microsoft at Synnex
Industry Information Technology and Services
Experience
Concentrix February 2015 - Present
Founders Federal Credit Union August 2008 - February 2015
University of South Carolina Upstate 2007 - 2008
ScanSource May 2006 - August 2006
Skills
Business Development, Consumer Lending, Credit, Credit Analysis, Customer Satisfaction, Customer Service, Loans, Marketing, Public Speaking, Teamwork, Accounting, Sales, Microsoft Word, Microsoft Excel, Sales Management, Management, Account Management, Leadership, Training, Sales Process, PowerPoint, Strategic Planning, New Business Development, Time Management
Education
University of South Carolina Upstate 2006 — 2008
B.S., Business Administration with a concentration in Marketing
Concentrix February 2015 - Present
Founders Federal Credit Union August 2008 - February 2015
University of South Carolina Upstate 2007 - 2008
ScanSource May 2006 - August 2006
Skills
Business Development, Consumer Lending, Credit, Credit Analysis, Customer Satisfaction, Customer Service, Loans, Marketing, Public Speaking, Teamwork, Accounting, Sales, Microsoft Word, Microsoft Excel, Sales Management, Management, Account Management, Leadership, Training, Sales Process, PowerPoint, Strategic Planning, New Business Development, Time Management
Education
University of South Carolina Upstate 2006 — 2008
B.S., Business Administration with a concentration in Marketing
Diane McKissack's Concentrix Experience February 2014 - Present
Job Assistant at Concentrix USA
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM Corporation September 1984 - January 2014
Don R. Livingstone, Esquire 1982 - September 1984
Skills
Event Planning, Customer Service, Contract Negotiation, Team Leadership, Project Management, Leadership, Business Analysis, Microsoft Office, Real Estate, Social Media, Training, Marketing, Public Speaking, Social Media Marketing, Marketing Communications, Program Management
Education
Tallahassee Community College
AA, Business Administration
Concentrix February 2014 - Present
IBM Corporation September 1984 - January 2014
Don R. Livingstone, Esquire 1982 - September 1984
Skills
Event Planning, Customer Service, Contract Negotiation, Team Leadership, Project Management, Leadership, Business Analysis, Microsoft Office, Real Estate, Social Media, Training, Marketing, Public Speaking, Social Media Marketing, Marketing Communications, Program Management
Education
Tallahassee Community College
AA, Business Administration
Tony Sidor's Concentrix Experience 2003 - 2007
Job SVP Business Development at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica January 2014 - Present
HGS February 2012 - January 2014
Modern Marketing Concepts October 2007 - February 2012
Concentrix 2003 - 2007
Sutherland Global Services 1998 - 2000
IKON Office Solutions 1994 - 1998
Eastman Kodak Company 1982 - 1990
Skills
BPO, Lead Generation, New Business Development, Call Center, Outsourcing, Business Development, Sales Management, Salesforce.com, Account Management, B2B, Direct Marketing, Strategic Partnerships, Direct Sales, Marketing Strategy, Sales
Education
Syracuse University - Martin J. Whitman School of Management 1976 — 1980
Bachelor of Business Administration (BBA), Marketing & Finance
Alorica January 2014 - Present
HGS February 2012 - January 2014
Modern Marketing Concepts October 2007 - February 2012
Concentrix 2003 - 2007
Sutherland Global Services 1998 - 2000
IKON Office Solutions 1994 - 1998
Eastman Kodak Company 1982 - 1990
Skills
BPO, Lead Generation, New Business Development, Call Center, Outsourcing, Business Development, Sales Management, Salesforce.com, Account Management, B2B, Direct Marketing, Strategic Partnerships, Direct Sales, Marketing Strategy, Sales
Education
Syracuse University - Martin J. Whitman School of Management 1976 — 1980
Bachelor of Business Administration (BBA), Marketing & Finance
Jason Boland's Concentrix Experience 1999 - 2002
Job Loss Mitigation Specialist at Chase
Industry Banking
Experience
Chase September 2005 - July 2011
concentrix 1999 - 2002
the sutherland group 1998 - 1999
Education
State University of New York College at Buffalo 1991 — 1995
BS, Economics
Chase September 2005 - July 2011
concentrix 1999 - 2002
the sutherland group 1998 - 1999
Education
State University of New York College at Buffalo 1991 — 1995
BS, Economics
Alexander Griffith's Concentrix Experience February 2011 - February 2012
Job Account Executive at Peachtree Financial Solutions
Industry International Affairs
Experience
Peachtree Financial Solutions April 2014 - Present
The Franklin Institute September 2013 - April 2014
Relin, Goldstein & Crane, LLP March 2012 - August 2013
Concentrix February 2011 - February 2012
SUNY Geneseo May 2009 - August 2009
Camp Quinebarge June 2008 - August 2008
Micro Center April 2007 - August 2007
Skills
Spanish, Customer Service, Microsoft Office, Microsoft Word, Team Building, Research, Editing, Creative Writing, Public Speaking, English, Photoshop, Outlook, Photography, Microsoft Excel, PowerPoint, Teamwork, Administrative..., Proofreading, Russian, Facebook, Salesforce.com, Strategic Planning
Education
State University of New York College at Geneseo 2007 — 2010
Bachelor of Arts (B.A.), International Relations and Affairs
Lomonosov Moscow State University (MSU) 2008 — 2008
Russian Politics, History and Culture
Peachtree Financial Solutions April 2014 - Present
The Franklin Institute September 2013 - April 2014
Relin, Goldstein & Crane, LLP March 2012 - August 2013
Concentrix February 2011 - February 2012
SUNY Geneseo May 2009 - August 2009
Camp Quinebarge June 2008 - August 2008
Micro Center April 2007 - August 2007
Skills
Spanish, Customer Service, Microsoft Office, Microsoft Word, Team Building, Research, Editing, Creative Writing, Public Speaking, English, Photoshop, Outlook, Photography, Microsoft Excel, PowerPoint, Teamwork, Administrative..., Proofreading, Russian, Facebook, Salesforce.com, Strategic Planning
Education
State University of New York College at Geneseo 2007 — 2010
Bachelor of Arts (B.A.), International Relations and Affairs
Lomonosov Moscow State University (MSU) 2008 — 2008
Russian Politics, History and Culture
Joshua E Smith's Concentrix Experience March 2015 - July 2015
Job Trainer at Aetna
Industry Consumer Services
Experience
Aetna July 2015 - Present
Concentrix March 2015 - July 2015
Amazon October 2010 - April 2015
WPL Inc. (Dairy Queen) September 2006 - September 2010
Skills
Training, Leadership, Customer Service, Management, Coaching, Instructor-led Training, Process Improvement, Hands-on Training, Hiring Personnel, Workflow, Adobe Contribute, Inventory Control, Internal Communications, HTML, Inventory Accuracy, Performance Management, Adobe Photoshop, Communication Training, Microsoft Office, Inventory Management, Human Resources, Employee Relations, Retail, Graphic Design, Team Leadership, Employee Training, PowerPoint, Research, Web Development, Hiring
Education
University of Rio Grande and Rio Grande Community College 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Gallia Academy High School 2002 — 2006
3.8
Aetna July 2015 - Present
Concentrix March 2015 - July 2015
Amazon October 2010 - April 2015
WPL Inc. (Dairy Queen) September 2006 - September 2010
Skills
Training, Leadership, Customer Service, Management, Coaching, Instructor-led Training, Process Improvement, Hands-on Training, Hiring Personnel, Workflow, Adobe Contribute, Inventory Control, Internal Communications, HTML, Inventory Accuracy, Performance Management, Adobe Photoshop, Communication Training, Microsoft Office, Inventory Management, Human Resources, Employee Relations, Retail, Graphic Design, Team Leadership, Employee Training, PowerPoint, Research, Web Development, Hiring
Education
University of Rio Grande and Rio Grande Community College 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Gallia Academy High School 2002 — 2006
3.8
Larry Bates's Concentrix Experience February 2014 - Present
Job Executive Consultant at Concentrix
Industry Management Consulting
Experience
Concentrix February 2014 - Present
IBM May 1987 - January 2014
Skills
Business Transformation, IT Strategy, Outsourcing, Business Process, Business Process..., CRM, PMO, Customer Experience, Enterprise Architecture, Solution Architecture, Strategy, Professional Services, Global Delivery, IT Outsourcing, Business Analysis, SaaS, Management Consulting, Project Portfolio..., Enterprise Software, Project Delivery, Consulting, Business Intelligence, PMP, Business Process..., Program Management, ERP, Pre-sales, Requirements Analysis, Software Project..., Offshoring, Process Improvement, Service Delivery, Business Process Design, Cloud Computing, Vendor Management, Governance, SOA, Leadership, Management, Change Management, Cross-functional Team..., Project Management, Strategic Planning, Coaching, Life Coaching, Personal Development, Business Development, Leadership Development, Performance Improvement
Education
University of Michigan
Bachelor of Arts (BA), History and Business
University of Toledo
Graduate work, Finance
Concentrix February 2014 - Present
IBM May 1987 - January 2014
Skills
Business Transformation, IT Strategy, Outsourcing, Business Process, Business Process..., CRM, PMO, Customer Experience, Enterprise Architecture, Solution Architecture, Strategy, Professional Services, Global Delivery, IT Outsourcing, Business Analysis, SaaS, Management Consulting, Project Portfolio..., Enterprise Software, Project Delivery, Consulting, Business Intelligence, PMP, Business Process..., Program Management, ERP, Pre-sales, Requirements Analysis, Software Project..., Offshoring, Process Improvement, Service Delivery, Business Process Design, Cloud Computing, Vendor Management, Governance, SOA, Leadership, Management, Change Management, Cross-functional Team..., Project Management, Strategic Planning, Coaching, Life Coaching, Personal Development, Business Development, Leadership Development, Performance Improvement
Education
University of Michigan
Bachelor of Arts (BA), History and Business
University of Toledo
Graduate work, Finance
William Shawver's Concentrix Experience February 2014 - Present
Job Senior IT Specialist / Senior Application Developer at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions 2001 - 2007
Skills
SDLC, Solution Architecture, Java, Requirements Analysis, Microsoft SQL Server, Business Analysis, JavaScript, Web Services, SOA, SQL, AJAX, Integration
Education
Washington University in St. Louis 1996 — 1998
Master of Business Administration (M.B.A.)
Transylvania University 1987 — 1991
Bachelor of Arts (B.A.), Computer Science
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions 2001 - 2007
Skills
SDLC, Solution Architecture, Java, Requirements Analysis, Microsoft SQL Server, Business Analysis, JavaScript, Web Services, SOA, SQL, AJAX, Integration
Education
Washington University in St. Louis 1996 — 1998
Master of Business Administration (M.B.A.)
Transylvania University 1987 — 1991
Bachelor of Arts (B.A.), Computer Science
Kiara Applewhite's Concentrix Experience March 2014 - January 2015
Job Accounts Payable Clerk at Knight Transportation
Industry Hospital & Health Care
Experience
Knight Transportation January 2015 - Present
Concentrix March 2014 - January 2015
Academy Sports + Outdoors September 2013 - February 2014
Sunglass Hut September 2009 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Strayer University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Memphis 2009 — 2013
Bachelor's degree, Health Services Administration
Knight Transportation January 2015 - Present
Concentrix March 2014 - January 2015
Academy Sports + Outdoors September 2013 - February 2014
Sunglass Hut September 2009 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Strayer University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Memphis 2009 — 2013
Bachelor's degree, Health Services Administration
Cole Manning's Concentrix Experience May 2010 - September 2010
Job AT&T Sales Consultant at Sutherland Global Services
Industry Telecommunications
Experience
Sutherland Global Services September 2013 - Present
Sutherland Global Services September 2010 - October 2011
Concentrix May 2010 - September 2010
Gannett Newspapers July 2008 - December 2008
CCMI February 2007 - June 2007
JP Morgan Chase March 2003 - April 2006
Skills
Sales Management, Account Management, Photoshop, Promotions, PowerPoint, Problem Solving, Complex Sales
Education
State University of New York at Buffalo
Philosophy
Sutherland Global Services September 2013 - Present
Sutherland Global Services September 2010 - October 2011
Concentrix May 2010 - September 2010
Gannett Newspapers July 2008 - December 2008
CCMI February 2007 - June 2007
JP Morgan Chase March 2003 - April 2006
Skills
Sales Management, Account Management, Photoshop, Promotions, PowerPoint, Problem Solving, Complex Sales
Education
State University of New York at Buffalo
Philosophy
Jill Pond's Concentrix Experience June 2012 - Present
Job HR Assistant at Concentrix
Industry Human Resources
Experience
Concentrix June 2012 - Present
MHM Services, Inc. 2011 - 2012
ManTech June 2010 - March 2011
Defense Contract Audit Agency September 2006 - March 2010
Education
The George Washington University 2006 — 2009
Master of Science (M.S.), Accounting
SUNY Fredonia 2002 — 2006
Bachelor of Science (B.S.), Accounting
Concentrix June 2012 - Present
MHM Services, Inc. 2011 - 2012
ManTech June 2010 - March 2011
Defense Contract Audit Agency September 2006 - March 2010
Education
The George Washington University 2006 — 2009
Master of Science (M.S.), Accounting
SUNY Fredonia 2002 — 2006
Bachelor of Science (B.S.), Accounting
Michelle Farrow's Concentrix Experience February 2014 - Present
Job Manager of Consolidation & Reporting
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM August 2012 - January 2014
IBM March 2010 - August 2012
IBM October 2007 - March 2010
IBM June 2005 - October 2007
IBM September 1991 - June 2005
IBM June 1983 - September 1991
Skills
Financial Modeling, Business Process..., ERP, Business Analysis, Process Improvement, Forecasting, Financial Analysis, Analysis, Managerial Finance, Finance, Supply Chain, Management, Procurement, Program Management, Cash Flow, Outsourcing, Consolidation, Manufacturing, Cross-functional Team..., Vendor Management
Education
University of Notre Dame 1979 — 1983
B.S., Chemical Engineering
Syracuse University
Concentrix February 2014 - Present
IBM August 2012 - January 2014
IBM March 2010 - August 2012
IBM October 2007 - March 2010
IBM June 2005 - October 2007
IBM September 1991 - June 2005
IBM June 1983 - September 1991
Skills
Financial Modeling, Business Process..., ERP, Business Analysis, Process Improvement, Forecasting, Financial Analysis, Analysis, Managerial Finance, Finance, Supply Chain, Management, Procurement, Program Management, Cash Flow, Outsourcing, Consolidation, Manufacturing, Cross-functional Team..., Vendor Management
Education
University of Notre Dame 1979 — 1983
B.S., Chemical Engineering
Syracuse University
Rajdeep Roy's Concentrix Experience February 2014 - June 2014
Job Root Cause Analyst at AT&T
Industry Mechanical or Industrial Engineering
Experience
AT&T June 2014 - May 2015
Concentrix February 2014 - June 2014
University of California, San Diego November 2013 - January 2014
CSM Bakery Supplies North America January 2013 - May 2013
PepsiCo May 2012 - August 2012
Unilever June 2011 - July 2011
Campus Living - Buffalo January 2010 - May 2011
Unilever June 2010 - July 2010
Skills
Production Planning, Six Sigma, Quality Control, AutoCAD, Microsoft Office, Maintenance Management, Engineering Drawings, Auditing, ERP, Analytical Skills, Operational Planning, Food & Beverage, Healthcare, Site Inspections, Event Planning, Pumps, piping layouts, Team Management, Supervisory Experience, Advertising, QA testing, IBM tealeaf, Java, Project Planning, Piping
Education
State University of New York at Buffalo 2008 — 2013
Bachelor's degree, Industrial Engineering
International Indian School Jeddah 1999 — 2008
International Indian School Dammam 1994 — 1999
AT&T June 2014 - May 2015
Concentrix February 2014 - June 2014
University of California, San Diego November 2013 - January 2014
CSM Bakery Supplies North America January 2013 - May 2013
PepsiCo May 2012 - August 2012
Unilever June 2011 - July 2011
Campus Living - Buffalo January 2010 - May 2011
Unilever June 2010 - July 2010
Skills
Production Planning, Six Sigma, Quality Control, AutoCAD, Microsoft Office, Maintenance Management, Engineering Drawings, Auditing, ERP, Analytical Skills, Operational Planning, Food & Beverage, Healthcare, Site Inspections, Event Planning, Pumps, piping layouts, Team Management, Supervisory Experience, Advertising, QA testing, IBM tealeaf, Java, Project Planning, Piping
Education
State University of New York at Buffalo 2008 — 2013
Bachelor's degree, Industrial Engineering
International Indian School Jeddah 1999 — 2008
International Indian School Dammam 1994 — 1999
Jyothi Ramnath's Concentrix Experience February 2014 - Present
Job Financial Analyst at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM June 2012 - January 2014
IBM September 2010 - May 2012
IBM October 2008 - August 2010
IBM April 2005 - September 2008
IBM January 2003 - March 2005
IBM October 2000 - December 2002
Stissing National Bank June 1997 - September 2000
Poughkeepsie Savings Bank 1992 - 1997
Skills
Financial Analysis, Financial Forecasting, Financial Reporting, Cost Accounting, Hyperion Enterprise, Finance, Mortgage Lending, Strategic Financial...
Education
Mumbai University 1977 — 1980
Business Administration and Management, General
Concentrix February 2014 - Present
IBM June 2012 - January 2014
IBM September 2010 - May 2012
IBM October 2008 - August 2010
IBM April 2005 - September 2008
IBM January 2003 - March 2005
IBM October 2000 - December 2002
Stissing National Bank June 1997 - September 2000
Poughkeepsie Savings Bank 1992 - 1997
Skills
Financial Analysis, Financial Forecasting, Financial Reporting, Cost Accounting, Hyperion Enterprise, Finance, Mortgage Lending, Strategic Financial...
Education
Mumbai University 1977 — 1980
Business Administration and Management, General
Barbara Demosthenous's Concentrix Experience January 2014 - Present
Job Contractor at Concentrix
Industry Information Technology and Services
Experience
Concentrix January 2014 - Present
Infinite Computer Solutions November 2008 - Present
IBM March 2005 - January 2014
Merrill Lynch May 1992 - January 2004
Education
University of Massachusetts, Amherst
Concentrix January 2014 - Present
Infinite Computer Solutions November 2008 - Present
IBM March 2005 - January 2014
Merrill Lynch May 1992 - January 2004
Education
University of Massachusetts, Amherst
Chris Winder's Concentrix Experience 2009 - 2011
Job Technical Support Analyst at Johns Hopkins School of Medicine
Industry Research
Experience
Johns Hopkins School of Medicine December 2012 - Present
Concentrix 2009 - 2011
Education
TESST College of Technology-Towson 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Network Information Systems
Johns Hopkins School of Medicine December 2012 - Present
Concentrix 2009 - 2011
Education
TESST College of Technology-Towson 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Network Information Systems
Richard Schmertzler's Concentrix Experience April 2009 - Present
Job Operations Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix April 2009 - Present
Skills
Customer Satisfaction, Technical Support, Call Centers, Team Leadership, Operations Management, Customer Experience, Networking, Process Improvement, Customer Service, Troubleshooting, Telecommunications, Service Delivery, Vendor Management, Security, CRM, Cisco Technologies, VoIP, Training, Computer Hardware, Management, System Administration, Team Management, Workforce Management, Software Documentation
Education
Towson University 1999 — 2004
Bachelor of Science Cum Laude, Computer and Information Systems Security/Information Assurance
Concentrix April 2009 - Present
Skills
Customer Satisfaction, Technical Support, Call Centers, Team Leadership, Operations Management, Customer Experience, Networking, Process Improvement, Customer Service, Troubleshooting, Telecommunications, Service Delivery, Vendor Management, Security, CRM, Cisco Technologies, VoIP, Training, Computer Hardware, Management, System Administration, Team Management, Workforce Management, Software Documentation
Education
Towson University 1999 — 2004
Bachelor of Science Cum Laude, Computer and Information Systems Security/Information Assurance
Michele Shaughnessy's Concentrix Experience July 1997 - January 2009
Job HFM Analyst specializing in Hyperion Financial Reporting Studio, HFM, FDM & Planning
Industry Defense & Space
Experience
Harris Corporation May 2015 - Present
Exelis Inc October 2011 - May 2015
ITT August 2009 - October 2011
Concentrix July 1997 - January 2009
Skills
Hyperion Financial..., Hyperion HFM, FDM, Hyperion Planning, Process Improvement, Reporting & Analysis, Microsoft Excel, Key Performance..., KPI Dashboards
Education
State University of New York College at Brockport
Bachelor of Business Administration (BBA), Accounting and Finance
Le Roy High School
Regents degree
Harris Corporation May 2015 - Present
Exelis Inc October 2011 - May 2015
ITT August 2009 - October 2011
Concentrix July 1997 - January 2009
Skills
Hyperion Financial..., Hyperion HFM, FDM, Hyperion Planning, Process Improvement, Reporting & Analysis, Microsoft Excel, Key Performance..., KPI Dashboards
Education
State University of New York College at Brockport
Bachelor of Business Administration (BBA), Accounting and Finance
Le Roy High School
Regents degree
Andrew Garnsey's Concentrix Experience February 2012 - May 2012
Job Certified Energy Efficiency Specialist at Dr. Energy Saver
Industry Hospitality
Experience
Dr. Energy Saver Northern Virginia June 2014 - Present
Old Forge Properties 2007 - 2014
Concentrix February 2012 - May 2012
Vision Ford 2012 - 2012
Skills
Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Windows 7, Windows XP Pro, Sales Operations, Management, Cash Handling Experience, Customer Service
Education
State University of New York College at Plattsburgh 2006 — 2011
Bachelor of Arts (B.A.), History / Fitness & Wellness
Dr. Energy Saver Northern Virginia June 2014 - Present
Old Forge Properties 2007 - 2014
Concentrix February 2012 - May 2012
Vision Ford 2012 - 2012
Skills
Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Windows 7, Windows XP Pro, Sales Operations, Management, Cash Handling Experience, Customer Service
Education
State University of New York College at Plattsburgh 2006 — 2011
Bachelor of Arts (B.A.), History / Fitness & Wellness
Rhonda Mclemore's Concentrix Experience February 2014 - Present
Job Service Delivery Coordinator at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
Concentrix February 2014 - Present
IBM August 2002 - February 2014
Skills
Accounts Payable, Call Centers
Education
Tulsa Community College 1995 — 2000
Associate's degree, Computer Information Services(CIS)
Concentrix February 2014 - Present
Concentrix February 2014 - Present
IBM August 2002 - February 2014
Skills
Accounts Payable, Call Centers
Education
Tulsa Community College 1995 — 2000
Associate's degree, Computer Information Services(CIS)
Time Inc.
Pearson Education
Turner Broadcasting
Gannett
Nickelodeon
Mindshare
Univision Communications Inc.
Turner Broadcasting System