Concentrix Company
Industry: Media company
DescriptionConcentrix, a business services company, is a subsidiary of SYNNEX Corporation since 2006. Its parent, SYNNEX sits at number 198 on the Fortune 500 listing. Concentrix is headquartered in Greenville, SC. Headquarters: California, United States Number of employees: 225,000 Founded: 1983 Number of locations: 125 Subsidiaries: Convergys, Tigerspike, Parent organization: Synnex
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Concentrix Employees
Employee
Years
Job
Industry
Andrew Dempsey Andrew Dempsey's Concentrix Experience July 2014 - Present
Job Help Desk Coordinator II
Industry Information Technology and Services
Experience
Concentrix July 2014 - Present
Career Connection Incorporated November 2013 - July 2014
Career Connection Incorporated September 2013 - November 2013
Career Connection Incorporated June 2013 - September 2013
Ay Caramba March 2013 - June 2013
Crazy Horse August 2009 - October 2012
Marsh Supermarkets February 2007 - May 2009
The Riviera Club June 2002 - August 2006
Skills
Team Leadership, Customer Service, Windows, OS X, iOS, Mac OS X Server, Troubleshooting, Unix, Open Directory, Workgroup Manager, Openfire, DeployStudio, LAN-WAN, Inventory, Lotus Notes, Apple Configurator, Social Media, Amdocs Clarify, HTML, Microsoft Excel
Education
Indiana University Bloomington 2006 — 2010
BS Informatics, Music Minor
Concentrix July 2014 - Present
Career Connection Incorporated November 2013 - July 2014
Career Connection Incorporated September 2013 - November 2013
Career Connection Incorporated June 2013 - September 2013
Ay Caramba March 2013 - June 2013
Crazy Horse August 2009 - October 2012
Marsh Supermarkets February 2007 - May 2009
The Riviera Club June 2002 - August 2006
Skills
Team Leadership, Customer Service, Windows, OS X, iOS, Mac OS X Server, Troubleshooting, Unix, Open Directory, Workgroup Manager, Openfire, DeployStudio, LAN-WAN, Inventory, Lotus Notes, Apple Configurator, Social Media, Amdocs Clarify, HTML, Microsoft Excel
Education
Indiana University Bloomington 2006 — 2010
BS Informatics, Music Minor
Noelle Shelp Noelle Shelp's Concentrix Experience March 2013 - Present
Job Team Leader at Concentrix
Industry Consumer Services
Experience
Concentrix March 2013 - Present
Aditya Birla Minacs February 2010 - March 2013
AAA Mid-Atlantic January 2008 - December 2009
Walmart September 2003 - January 2008
Skills
Call Centers, Team Leadership, Customer Service, Management, Time Management, Customer Satisfaction, Training, Microsoft Office, Coaching, Team Building, Leadership, Microsoft Excel, Customer Experience, CMS, Tableau
Education
Luzerne County Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Commercial Photography
Pocono Mountain High School 1999 — 2002
High School Diploma
Concentrix March 2013 - Present
Aditya Birla Minacs February 2010 - March 2013
AAA Mid-Atlantic January 2008 - December 2009
Walmart September 2003 - January 2008
Skills
Call Centers, Team Leadership, Customer Service, Management, Time Management, Customer Satisfaction, Training, Microsoft Office, Coaching, Team Building, Leadership, Microsoft Excel, Customer Experience, CMS, Tableau
Education
Luzerne County Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Commercial Photography
Pocono Mountain High School 1999 — 2002
High School Diploma
William Dunsmore William Dunsmore's Concentrix Experience April 2015 - Present
Job Corporate Trainer at Concentrix
Industry Internet
Experience
Concentrix April 2015 - Present
Concentrix September 2014 - April 2015
Concentrix May 2014 - September 2014
GoDaddy June 2011 - October 2013
Godaddy October 2010 - June 2011
Skills
Windows & Mac operating..., Microsoft Office, Customer Service, Sales, CRM, Marketing, Social Media Marketing, Account Management, Management, Customer Satisfaction, Employee Training, Training Delivery, Curriculum Design, Curriculum Development
Education
Mesa Community College 2014 — 2014
Associates of Science, Computer Science
Skyline High School 2003 — 2006
High School Diploma
Concentrix April 2015 - Present
Concentrix September 2014 - April 2015
Concentrix May 2014 - September 2014
GoDaddy June 2011 - October 2013
Godaddy October 2010 - June 2011
Skills
Windows & Mac operating..., Microsoft Office, Customer Service, Sales, CRM, Marketing, Social Media Marketing, Account Management, Management, Customer Satisfaction, Employee Training, Training Delivery, Curriculum Design, Curriculum Development
Education
Mesa Community College 2014 — 2014
Associates of Science, Computer Science
Skyline High School 2003 — 2006
High School Diploma
Adam Scheidt's Concentrix Experience December 2009 - February 2013
Job Customer Care agent at EyeFi
Industry Photography
Experience
Eye-Fi February 2013 - Present
Concentrix December 2009 - February 2013
Borders August 2007 - December 2009
Skills
Customer Service, Resourceful..., Technical Support, Training, Management, Marketing, CRM, Windows, Networking, Mac, Operating Systems, Coaching, Time Management, Customer Satisfaction, Customer Experience, Troubleshooting
Education
Harford Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
C. Milton Wright High School 1996 — 2000
High School, General Studies
Eye-Fi February 2013 - Present
Concentrix December 2009 - February 2013
Borders August 2007 - December 2009
Skills
Customer Service, Resourceful..., Technical Support, Training, Management, Marketing, CRM, Windows, Networking, Mac, Operating Systems, Coaching, Time Management, Customer Satisfaction, Customer Experience, Troubleshooting
Education
Harford Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
C. Milton Wright High School 1996 — 2000
High School, General Studies
Emily Blum's Concentrix Experience January 2015 - Present
Job Corporate Recruiter at Concentrix
Industry Staffing and Recruiting
Experience
Concentrix January 2015 - Present
Fifth Third Bank September 2009 - December 2013
The Limited June 2006 - December 2011
Skills
Customer Service, Operations Management, Management, Employee Relations, Customer Satisfaction, Leadership, Recruiting, Training, Team Building, Coaching
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Arts (BA), General Studies and Psychology
Concentrix January 2015 - Present
Fifth Third Bank September 2009 - December 2013
The Limited June 2006 - December 2011
Skills
Customer Service, Operations Management, Management, Employee Relations, Customer Satisfaction, Leadership, Recruiting, Training, Team Building, Coaching
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Arts (BA), General Studies and Psychology
Randall J. Gruber Sr. Randall J. Gruber Sr.'s Concentrix Experience April 2014 - Present
Job Database Administrator at Concentrix
Industry Computer Software
Experience
Concentrix April 2014 - Present
Ivy Tech Community College June 2013 - April 2014
Annie's Arbor, Inc. April 1994 - March 2011
Annie's Arbor Flower and Gift Shoppe April 1994 - March 2011
Lincoln National Life 1990 - 1993
Skills
Higher Education, Microsoft Office, PowerPoint, Access, Data Entry, Research, Microsoft Excel, Data Analysis, Microsoft Word, Administration, Analysis, Budgets, System Administration, Databases, HTML, Social Media, Training, Customer Service, Process Improvement
Education
Ivy Tech Community College 2011 — 2012
Associate of Applied Science in Computer Information Systems, Computer Programming
Concentrix April 2014 - Present
Ivy Tech Community College June 2013 - April 2014
Annie's Arbor, Inc. April 1994 - March 2011
Annie's Arbor Flower and Gift Shoppe April 1994 - March 2011
Lincoln National Life 1990 - 1993
Skills
Higher Education, Microsoft Office, PowerPoint, Access, Data Entry, Research, Microsoft Excel, Data Analysis, Microsoft Word, Administration, Analysis, Budgets, System Administration, Databases, HTML, Social Media, Training, Customer Service, Process Improvement
Education
Ivy Tech Community College 2011 — 2012
Associate of Applied Science in Computer Information Systems, Computer Programming
Nancy Shonka Padberg, MBA Nancy Shonka Padberg, MBA's Concentrix Experience January 2015 - Present
Job Director, Global Brand and Content Marketing
Industry Marketing and Advertising
Experience
Concentrix January 2015 - Present
Scoopshot December 2013 - January 2015
Pepperdine University November 2008 - June 2014
Navigate Boomer Media December 2008 - December 2013
Best Boomer Towns December 2008 - December 2011
Navigate Consulting, Strategy & Marketing May 2005 - December 2008
The Phelps Group 1998 - 2005
Adlink January 1997 - October 1998
Los Angeles Times 1990 - 1997
Skills
Strategic Leadership, Marketing Strategy, Online Advertising, Public Speaking, Cultural Transformation, Business Strategy, Team Leadership, SEO, Social Media Marketing, Organizational..., Business Alliances, Coaching, Online Marketing, Strategic Partnerships, Digital Strategy, Digital Media, Strategy, Digital Marketing, Integrated Marketing, New Business Development, Advertising, Blogging, Marketing, Brand Development, Entrepreneurship, Start-ups, Marketing Communications, Media Planning, Public Relations, Social Networking, Email Marketing, Leadership, Management, Sales Management, Business Development, Social Media, Sales, Strategic Communications, Mobile Devices, Creative Direction, Newsletters, Publishing, Lead Generation, Market Research, CRM, B2B, Content Strategy, Selling, Mobile Marketing, SEM
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2002 — 2003
MBA, Business
Iowa State University 1984 — 1988
Bachelor of Science, Advertising, Journalism, Fashion Merchandising
Concentrix January 2015 - Present
Scoopshot December 2013 - January 2015
Pepperdine University November 2008 - June 2014
Navigate Boomer Media December 2008 - December 2013
Best Boomer Towns December 2008 - December 2011
Navigate Consulting, Strategy & Marketing May 2005 - December 2008
The Phelps Group 1998 - 2005
Adlink January 1997 - October 1998
Los Angeles Times 1990 - 1997
Skills
Strategic Leadership, Marketing Strategy, Online Advertising, Public Speaking, Cultural Transformation, Business Strategy, Team Leadership, SEO, Social Media Marketing, Organizational..., Business Alliances, Coaching, Online Marketing, Strategic Partnerships, Digital Strategy, Digital Media, Strategy, Digital Marketing, Integrated Marketing, New Business Development, Advertising, Blogging, Marketing, Brand Development, Entrepreneurship, Start-ups, Marketing Communications, Media Planning, Public Relations, Social Networking, Email Marketing, Leadership, Management, Sales Management, Business Development, Social Media, Sales, Strategic Communications, Mobile Devices, Creative Direction, Newsletters, Publishing, Lead Generation, Market Research, CRM, B2B, Content Strategy, Selling, Mobile Marketing, SEM
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2002 — 2003
MBA, Business
Iowa State University 1984 — 1988
Bachelor of Science, Advertising, Journalism, Fashion Merchandising
Scott Van Gilder's Concentrix Experience September 2014 - Present
Job Corporate Recruiter at Concentrix
Industry Mechanical or Industrial Engineering
Experience
Concentrix September 2014 - Present
Mycogen Seeds May 2008 - October 2008
USDA-ARS October 2006 - January 2008
Skills
Solidworks, Pro Engineer, Mechanical Engineering, Engineering, Heat Transfer, CAD, Design for Manufacturing, HVAC, AutoCAD, Fluid Mechanics, Thermodynamics, Project Engineering, Matlab, Labview, Design of Experiments, Auto, AutoCAD 2013, SolidWorks
Education
Iowa State University 2003 — 2008
Bachelor of Science (BS), Mechanical Engineering
Concentrix September 2014 - Present
Mycogen Seeds May 2008 - October 2008
USDA-ARS October 2006 - January 2008
Skills
Solidworks, Pro Engineer, Mechanical Engineering, Engineering, Heat Transfer, CAD, Design for Manufacturing, HVAC, AutoCAD, Fluid Mechanics, Thermodynamics, Project Engineering, Matlab, Labview, Design of Experiments, Auto, AutoCAD 2013, SolidWorks
Education
Iowa State University 2003 — 2008
Bachelor of Science (BS), Mechanical Engineering
Matt Blakeman's Concentrix Experience February 2014 - Present
Job Continuous Improvement Engagement Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 2014 - Present
IBM Global Process Services May 2012 - Present
DFW Fine Properties - Realtor August 2006 - Present
IBM October 2009 - May 2012
IBM January 2000 - October 2009
Skills
Contact Centre, Adult Education, Real Estate, Customer Relations, Call Center, Business Process..., Process Improvement, Business Analysis, Change Management, Management Consulting, Process Engineering, Team Leadership, Program Management, Six Sigma, Process Mapping, Coaching, Team Building, Cross-functional Team..., Operations Management, Problem Solving, Business Strategy, Quality Assurance, Requirements Analysis, Data Analysis, Outsourcing, Leadership Development, Analysis, Customer Service, Customer Satisfaction, Contact Centers, Call Centers, Business Process Mapping, Business Process..., Operational Efficiency, Relationship Driven, LGBT community, Analysis of business..., Creative Visualization, PowerPoint development, Business Writing, Strategy, Service Delivery, Vendor Management, CRM, Leadership, Management, Business Process, Business Transformation, Business Intelligence, Business Process...
Education
LeTourneau University 2008 — 2009
MBA, International Business
LeTourneau University 2005 — 2007
Bachelor of Business Administration (B.B.A.), International Business
Lubbock High School 1984 — 1987
Concentrix February 2014 - Present
IBM Global Process Services May 2012 - Present
DFW Fine Properties - Realtor August 2006 - Present
IBM October 2009 - May 2012
IBM January 2000 - October 2009
Skills
Contact Centre, Adult Education, Real Estate, Customer Relations, Call Center, Business Process..., Process Improvement, Business Analysis, Change Management, Management Consulting, Process Engineering, Team Leadership, Program Management, Six Sigma, Process Mapping, Coaching, Team Building, Cross-functional Team..., Operations Management, Problem Solving, Business Strategy, Quality Assurance, Requirements Analysis, Data Analysis, Outsourcing, Leadership Development, Analysis, Customer Service, Customer Satisfaction, Contact Centers, Call Centers, Business Process Mapping, Business Process..., Operational Efficiency, Relationship Driven, LGBT community, Analysis of business..., Creative Visualization, PowerPoint development, Business Writing, Strategy, Service Delivery, Vendor Management, CRM, Leadership, Management, Business Process, Business Transformation, Business Intelligence, Business Process...
Education
LeTourneau University 2008 — 2009
MBA, International Business
LeTourneau University 2005 — 2007
Bachelor of Business Administration (B.B.A.), International Business
Lubbock High School 1984 — 1987
Courtney Diehl Courtney Diehl's Concentrix Experience 2013 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Concentrix 2013 - 2014
Walmart August 2012 - November 2012
Skills
Customer Service, Sales, Telematics, Call Centers
Education
Monroe Community College 2013 — 2014
Did Not Graduate, Political Science and Government
Concentrix 2013 - 2014
Walmart August 2012 - November 2012
Skills
Customer Service, Sales, Telematics, Call Centers
Education
Monroe Community College 2013 — 2014
Did Not Graduate, Political Science and Government
Amy Forrester Amy Forrester's Concentrix Experience February 2012 - Present
Job Seeking employment
Industry Computer Software
Experience
Concentrix February 2012 - Present
Moneytree September 2006 - June 2009
The Referral Pages August 2005 - October 2006
Skills
Customer Service, Sales, Team Leadership, Business Development, Account Management, Sales Process, Salesforce.com, Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Cold Calling, Lead Generation, Market Research, IT Solutions, IT Sales, Computer Software..., Customer Satisfaction, Marketing, Call Centers, Solution Selling, Sales Presentations, Channel Partners, B2B, New Business Development, SaaS, Networking, Professional Services, Enterprise Software, Online Marketing, Social Networking, Demand Generation, Software Industry, Telecommunications, Social Media Marketing, Coaching
Education
Monroe Community College 1997 — 2000
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Concentrix February 2012 - Present
Moneytree September 2006 - June 2009
The Referral Pages August 2005 - October 2006
Skills
Customer Service, Sales, Team Leadership, Business Development, Account Management, Sales Process, Salesforce.com, Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Cold Calling, Lead Generation, Market Research, IT Solutions, IT Sales, Computer Software..., Customer Satisfaction, Marketing, Call Centers, Solution Selling, Sales Presentations, Channel Partners, B2B, New Business Development, SaaS, Networking, Professional Services, Enterprise Software, Online Marketing, Social Networking, Demand Generation, Software Industry, Telecommunications, Social Media Marketing, Coaching
Education
Monroe Community College 1997 — 2000
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Jasmin Cerimagic Jasmin Cerimagic's Concentrix Experience June 2015 - Present
Job Senior Operations Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix June 2015 - Present
Concentrix June 2013 - Present
Pace August 2008 - June 2013
Skills
Management, Operations Management, Sales Management, Project Management, Workforce Management, Supervisory Skills, Sales, Microsoft Office, Process Improvement, Business Process..., Escalations Management, Supply Chain Management, Customer Satisfaction, Six Sigma, Call Centers, Coaching, Customer Service, Training, Team Leadership, Leadership, Vendor Management, Team Building, Customer Retention, Customer Experience, Program Management, Telecommunications, Account Management
Education
Mesa Community College 2007 — 2010
Tempe High School 2004 — 2007
Concentrix June 2015 - Present
Concentrix June 2013 - Present
Pace August 2008 - June 2013
Skills
Management, Operations Management, Sales Management, Project Management, Workforce Management, Supervisory Skills, Sales, Microsoft Office, Process Improvement, Business Process..., Escalations Management, Supply Chain Management, Customer Satisfaction, Six Sigma, Call Centers, Coaching, Customer Service, Training, Team Leadership, Leadership, Vendor Management, Team Building, Customer Retention, Customer Experience, Program Management, Telecommunications, Account Management
Education
Mesa Community College 2007 — 2010
Tempe High School 2004 — 2007
Mary Ann Shelley's Concentrix Experience July 2014 - Present
Job Senior Advisor Apple
Industry Computer Software
Experience
Concentrix July 2014 - Present
Landpoint, Inc. November 2011 - April 2014
APS May 2011 - August 2011
City of Minden August 2010 - January 2011
AT&T August 2009 - January 2010
Software and Services Inc. January 2008 - December 2008
Simpson Enterprises June 1993 - October 2004
Skills
IT, Accounting,..., Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, CAD, General Ledger, Consolidation, Accounts Payable, Account Reconciliation, Accounts Receivable, Invoicing, Payroll, Accounting, Process Improvement, Notary Public for the..., Analysis, Troubleshooting, Technical Support, Microsoft Office, Human Resources
Education
AIU 2004 — 2006
Associate of Arts (AA), Business Administration and IT, 3.9
LSU 1974 — 1976
buisness administration
Concentrix July 2014 - Present
Landpoint, Inc. November 2011 - April 2014
APS May 2011 - August 2011
City of Minden August 2010 - January 2011
AT&T August 2009 - January 2010
Software and Services Inc. January 2008 - December 2008
Simpson Enterprises June 1993 - October 2004
Skills
IT, Accounting,..., Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, CAD, General Ledger, Consolidation, Accounts Payable, Account Reconciliation, Accounts Receivable, Invoicing, Payroll, Accounting, Process Improvement, Notary Public for the..., Analysis, Troubleshooting, Technical Support, Microsoft Office, Human Resources
Education
AIU 2004 — 2006
Associate of Arts (AA), Business Administration and IT, 3.9
LSU 1974 — 1976
buisness administration
Gordon Weir Gordon Weir's Concentrix Experience February 2015 - Present
Job Apple iOS Senior Advisor at Concentrix
Industry Individual & Family Services
Experience
Concentrix February 2015 - Present
Avalon English October 2013 - November 2014
Trellis Services, Inc. May 2010 - October 2013
Trellis Services, Inc. April 2009 - October 2013
Skills
Adolescents, Program Development, Young Adults, Teaching, Public Speaking, Curriculum Development, First Aid, Microsoft Office, SPSS, Data Entry, Data Analysis, Children, Nonprofits, Tutoring, Higher Education, Staff Development, Fundraising, Education, Research
Education
Towson University 2009 — 2012
Bachelor's degree, Sociology
United States Military Academy at West Point 2006 — 2009
Harford Community College 2004 — 2006
General Studies / Associates
Concentrix February 2015 - Present
Avalon English October 2013 - November 2014
Trellis Services, Inc. May 2010 - October 2013
Trellis Services, Inc. April 2009 - October 2013
Skills
Adolescents, Program Development, Young Adults, Teaching, Public Speaking, Curriculum Development, First Aid, Microsoft Office, SPSS, Data Entry, Data Analysis, Children, Nonprofits, Tutoring, Higher Education, Staff Development, Fundraising, Education, Research
Education
Towson University 2009 — 2012
Bachelor's degree, Sociology
United States Military Academy at West Point 2006 — 2009
Harford Community College 2004 — 2006
General Studies / Associates
Alina Cabrera's Concentrix Experience June 2014 - December 2014
Job Paychex
Industry Consumer Services
Experience
Paychex December 2014 - Present
Concentrix June 2014 - December 2014
Mary Kay Inc. May 2014 - May 2014
Verizonwireless November 2007 - June 2013
Rural/Metro Corporation June 2005 - September 2006
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Wireless, Troubleshooting, Telecommunications, Customer Service, Cellular Communications, Sales, Technical Support, Account Management, Direct Sales, Blackberry, VoIP, Wireless Networking, Sales Operations, Mobile Devices, Team Leadership, Team Building, Telephone Skills, Coaching, Leadership, Relationship Building
Education
State University of New York Empire State College 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Monroe Community College 2002 — 2005
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Paychex December 2014 - Present
Concentrix June 2014 - December 2014
Mary Kay Inc. May 2014 - May 2014
Verizonwireless November 2007 - June 2013
Rural/Metro Corporation June 2005 - September 2006
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Wireless, Troubleshooting, Telecommunications, Customer Service, Cellular Communications, Sales, Technical Support, Account Management, Direct Sales, Blackberry, VoIP, Wireless Networking, Sales Operations, Mobile Devices, Team Leadership, Team Building, Telephone Skills, Coaching, Leadership, Relationship Building
Education
State University of New York Empire State College 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Monroe Community College 2002 — 2005
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Rui Long's Concentrix Experience December 2014 - August 2015
Job Recruiting Coordinator at Concentrix
Industry Human Resources
Experience
Concentrix December 2014 - August 2015
New York Life Insurance Company May 2014 - February 2015
Habitat for Humanity of Kitsap County September 2013 - November 2014
Vocera Communications January 2013 - April 2013
Essex Property Trust June 2012 - December 2012
Indiana State University February 2011 - May 2012
Union Hospital May 2011 - November 2011
Agricultural Bank of China January 2009 - February 2010
Agricultural Development Bank of China July 2008 - August 2008
Skills
Human Resources, Customer Service, HRIS, Recruiting, New Hire Orientations, Employee Benefits, Onboarding, Interviews, Training, Personnel Management, Time Management, Deferred Compensation, Employee Relations, Applicant Tracking..., Leadership, Talent Acquisition, Staff Development, Organizational..., Instructional Design, Teamwork, Employee Training, Higher Education, Research, Resume Writing, Conflict Resolution, Data Analysis, Coaching, Benefits Administration, College Recruiting, Career Development, Performance Appraisal, Talent Management, Leadership Development, Performance Management, Employee Engagement, Organizational..., FMLA, Workforce Planning, Policy, Technical Recruiting, Hiring, Career Counseling, PeopleSoft, Management, Microsoft Office
Education
Indiana State University 2010 — 2012
Master of Science (MS), Human Resources Development, 3.85
Portland State University 2009 — 2010
Exchange student
Guangdong University of Finance 2006 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Concentrix December 2014 - August 2015
New York Life Insurance Company May 2014 - February 2015
Habitat for Humanity of Kitsap County September 2013 - November 2014
Vocera Communications January 2013 - April 2013
Essex Property Trust June 2012 - December 2012
Indiana State University February 2011 - May 2012
Union Hospital May 2011 - November 2011
Agricultural Bank of China January 2009 - February 2010
Agricultural Development Bank of China July 2008 - August 2008
Skills
Human Resources, Customer Service, HRIS, Recruiting, New Hire Orientations, Employee Benefits, Onboarding, Interviews, Training, Personnel Management, Time Management, Deferred Compensation, Employee Relations, Applicant Tracking..., Leadership, Talent Acquisition, Staff Development, Organizational..., Instructional Design, Teamwork, Employee Training, Higher Education, Research, Resume Writing, Conflict Resolution, Data Analysis, Coaching, Benefits Administration, College Recruiting, Career Development, Performance Appraisal, Talent Management, Leadership Development, Performance Management, Employee Engagement, Organizational..., FMLA, Workforce Planning, Policy, Technical Recruiting, Hiring, Career Counseling, PeopleSoft, Management, Microsoft Office
Education
Indiana State University 2010 — 2012
Master of Science (MS), Human Resources Development, 3.85
Portland State University 2009 — 2010
Exchange student
Guangdong University of Finance 2006 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Irena Puneva Irena Puneva's Concentrix Experience May 2014 - Present
Job CSR with French, English and Bulgarian languages, Xerox Project at Concentrix
Industry Information Technology and Services
Experience
Concentrix May 2014 - Present
IBM November 2008 - April 2014
Rudsak, Inc. July 2008 - August 2008
Intelco Communication, Inc. March 2007 - December 2007
VWR International August 2006 - January 2007
Sun Life Financial September 2004 - July 2006
SAP 2000 - 2004
Skills
Bulgarian, English, French, Multilingual, Computer Proficiency, Economics
Education
McGill University 2006 — 2008
Mathematics and statistics courses (incl. financial)
French Cultural Centre 1999 — 2004
DALF, French language
Sofia University St. Kliment Ohridski 1995 — 2000
Master of Arts (M.A.), English and American Studies, Very good
The Free Faculty to the University of Sofia 1997 — 1999
Attestation for 2-year qualification course in Company Management, Company Management
Secondary School of Electronic Systems 1988 — 1993
Computers, English language
Concentrix May 2014 - Present
IBM November 2008 - April 2014
Rudsak, Inc. July 2008 - August 2008
Intelco Communication, Inc. March 2007 - December 2007
VWR International August 2006 - January 2007
Sun Life Financial September 2004 - July 2006
SAP 2000 - 2004
Skills
Bulgarian, English, French, Multilingual, Computer Proficiency, Economics
Education
McGill University 2006 — 2008
Mathematics and statistics courses (incl. financial)
French Cultural Centre 1999 — 2004
DALF, French language
Sofia University St. Kliment Ohridski 1995 — 2000
Master of Arts (M.A.), English and American Studies, Very good
The Free Faculty to the University of Sofia 1997 — 1999
Attestation for 2-year qualification course in Company Management, Company Management
Secondary School of Electronic Systems 1988 — 1993
Computers, English language
Derrick Dyer Derrick Dyer's Concentrix Experience June 2012 - May 2014
Job Acting Manager for Consumer Affairs at Sentry Group
Industry Outsourcing/Offshoring
Experience
Sentry Group August 2014 - Present
Mindbender Entertainment January 2010 - Present
Concentrix June 2012 - May 2014
Concentrix April 2010 - June 2012
Skills
Producing, Television, Film, Entertainment, Account Management, Salesforce.com, Marketing Strategy, Video Production, Recruiting, Public Relations, Sales Process, Call Centers, B2B, Customer Service, Lead Generation, Human Resources, Editing, Online Advertising, Facebook, Video, Public Speaking, Social Media Marketing, Event Planning, Interviews, Social Networking, Marketing, Sales, Customer Satisfaction, CRM, Positive Can-do Attitude, Cold Calling, Management, Positive Team Player, Training, Email Marketing, Customer Retention
Education
State University of New York at Buffalo 2003 — 2007
Bachelor's Degree, Communication, General
Hudson Valley Community College 2000 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.0
Sentry Group August 2014 - Present
Mindbender Entertainment January 2010 - Present
Concentrix June 2012 - May 2014
Concentrix April 2010 - June 2012
Skills
Producing, Television, Film, Entertainment, Account Management, Salesforce.com, Marketing Strategy, Video Production, Recruiting, Public Relations, Sales Process, Call Centers, B2B, Customer Service, Lead Generation, Human Resources, Editing, Online Advertising, Facebook, Video, Public Speaking, Social Media Marketing, Event Planning, Interviews, Social Networking, Marketing, Sales, Customer Satisfaction, CRM, Positive Can-do Attitude, Cold Calling, Management, Positive Team Player, Training, Email Marketing, Customer Retention
Education
State University of New York at Buffalo 2003 — 2007
Bachelor's Degree, Communication, General
Hudson Valley Community College 2000 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.0
Christina McCarroll Christina McCarroll's Concentrix Experience January 2014 - January 2015
Job Auditor at Fairfield Inn & Suites
Industry Hospitality
Experience
Pay-Less Supermarket August 2015 - Present
Concentrix January 2014 - January 2015
Fairfield Inn & Suites July 2004 - November 2013
Skills
Microsoft Office, Microsoft Excel, Budgets, Customer Service, Microsoft Word, Management, Accounting, Leadership, Strategic Planning, Windows, Customer Satisfaction, Teamwork, Financial Analysis, Financial Reporting, Time Management, Hospitality
Education
Indiana Wesleyan University's Adult Program
BS in Management
Pay-Less Supermarket August 2015 - Present
Concentrix January 2014 - January 2015
Fairfield Inn & Suites July 2004 - November 2013
Skills
Microsoft Office, Microsoft Excel, Budgets, Customer Service, Microsoft Word, Management, Accounting, Leadership, Strategic Planning, Windows, Customer Satisfaction, Teamwork, Financial Analysis, Financial Reporting, Time Management, Hospitality
Education
Indiana Wesleyan University's Adult Program
BS in Management
Maria Ferrario Maria Ferrario's Concentrix Experience November 2014 - January 2015
Job Project Management & Instructional Design
Industry Management Consulting
Experience
Eagle Productivity Solutions January 2015 - Present
Concentrix November 2014 - January 2015
Hemsley Fraser June 2010 - June 2014
IBM Global Services October 2007 - December 2009
2130 Partners February 2009 - April 2009
Vitalwork February 2008 - July 2008
Spectrum Water Coolers, Inc January 2007 - March 2008
Leadership Institute, Syracuse University October 2005 - May 2007
Syracuse University August 2005 - May 2007
Training Systems Institute January 2006 - December 2006
Skills
E-Learning, Mentoring, Instructional Design, Training, Program Management, Staff Development, Analysis, Blended Learning, Project Management, Curriculum Design, Project Planning, Learning Management..., Human Resources, Interviews, Teaching, Research, Management, Strategy, Change Management, Leadership Development, Workshop Facilitation
Education
Syracuse University 2005 — 2007
M.S., Instructional Design
Kent State University 1998 — 2002
B.S., Early Childhood Education
Eagle Productivity Solutions January 2015 - Present
Concentrix November 2014 - January 2015
Hemsley Fraser June 2010 - June 2014
IBM Global Services October 2007 - December 2009
2130 Partners February 2009 - April 2009
Vitalwork February 2008 - July 2008
Spectrum Water Coolers, Inc January 2007 - March 2008
Leadership Institute, Syracuse University October 2005 - May 2007
Syracuse University August 2005 - May 2007
Training Systems Institute January 2006 - December 2006
Skills
E-Learning, Mentoring, Instructional Design, Training, Program Management, Staff Development, Analysis, Blended Learning, Project Management, Curriculum Design, Project Planning, Learning Management..., Human Resources, Interviews, Teaching, Research, Management, Strategy, Change Management, Leadership Development, Workshop Facilitation
Education
Syracuse University 2005 — 2007
M.S., Instructional Design
Kent State University 1998 — 2002
B.S., Early Childhood Education
Fred Sutton Fred Sutton's Concentrix Experience February 2015 - Present
Job IT Help desk Tech
Industry Education Management
Experience
Concentrix February 2015 - Present
Logical Operations March 2013 - June 2014
Element K is now Skillsoft February 1998 - March 2012
Skills
E-Learning, Learning Management..., Vendor Management, Project Management, HTML, Technical Writing, MySQL, Salesforce.com, Program Management, Training, Process Improvement, JavaScript
Education
Kaplan University
Bachelor of Science (BS), Information Technology
University of Phoenix
Associate's degree, Information Technology
Concentrix February 2015 - Present
Logical Operations March 2013 - June 2014
Element K is now Skillsoft February 1998 - March 2012
Skills
E-Learning, Learning Management..., Vendor Management, Project Management, HTML, Technical Writing, MySQL, Salesforce.com, Program Management, Training, Process Improvement, JavaScript
Education
Kaplan University
Bachelor of Science (BS), Information Technology
University of Phoenix
Associate's degree, Information Technology
Damian Paige Damian Paige's Concentrix Experience April 2015 - Present
Job President at Xenolith Armory, LLC
Industry Mechanical or Industrial Engineering
Experience
Concentrix April 2015 - Present
Xenolith Armory, LLC March 2010 - Present
Xenolith Tactical Arms & Gunsmithing March 2010 - Present
Xenolith Armory, LLC March 2010 - Present
Xenolith Armory, LLC June 2006 - April 2007
Kelly Professional Services June 2006 - April 2007
Appleone, Inc July 2005 - September 2005
Appleone, Inc June 2005 - September 2005
Dignity Health June 2003 - April 2005
Dignity Health June 2003 - April 2005
Skills
Start-ups, E-commerce, Program Management, Management, Strategy, Manufacturing, Project Planning, Product Development, New Business Development, Leadership, Project Management, Strategy Development, Strategic Partnerships, Strategic Planning, Aerospace, Business Strategy, Operations Management, Engineering, Product Design, Business Development, Marketing Strategy, Customer Service
Education
Mesa Community College 2007 — 2009
Rio Salado College 2006 — 2007
Mesa Community College
High School Diploma
Concentrix April 2015 - Present
Xenolith Armory, LLC March 2010 - Present
Xenolith Tactical Arms & Gunsmithing March 2010 - Present
Xenolith Armory, LLC March 2010 - Present
Xenolith Armory, LLC June 2006 - April 2007
Kelly Professional Services June 2006 - April 2007
Appleone, Inc July 2005 - September 2005
Appleone, Inc June 2005 - September 2005
Dignity Health June 2003 - April 2005
Dignity Health June 2003 - April 2005
Skills
Start-ups, E-commerce, Program Management, Management, Strategy, Manufacturing, Project Planning, Product Development, New Business Development, Leadership, Project Management, Strategy Development, Strategic Partnerships, Strategic Planning, Aerospace, Business Strategy, Operations Management, Engineering, Product Design, Business Development, Marketing Strategy, Customer Service
Education
Mesa Community College 2007 — 2009
Rio Salado College 2006 — 2007
Mesa Community College
High School Diploma
Dan Holbrook's Concentrix Experience February 2014 - Present
Job Project Manager Automotive/CRM Analytics Program at Concentrix
Industry Management Consulting
Experience
Concentrix February 2014 - Present
IBM July 2013 - February 2014
IBM December 2012 - July 2013
IBM Global Services December 2011 - December 2012
GM 2005 - 2009
Sitel 2001 - 2006
Skills
ITIL, Process Improvement, Program Management, Service Delivery, Operations Management, Outsourcing, Software Project..., PMP, IT Strategy, Business Process..., IT Outsourcing, Vendor Management, Transition Management, Project Management, Business Process, Management, Team Leadership, Call Centers, Change Management, Telecommunications, Project Portfolio..., Business Analysis, BPO, IT Service Management, Solution Architecture, CRM, PMO, Leadership, Business Transformation, Sla, Requirements Analysis, Analytics
Education
Macomb Community College
Concentrix February 2014 - Present
IBM July 2013 - February 2014
IBM December 2012 - July 2013
IBM Global Services December 2011 - December 2012
GM 2005 - 2009
Sitel 2001 - 2006
Skills
ITIL, Process Improvement, Program Management, Service Delivery, Operations Management, Outsourcing, Software Project..., PMP, IT Strategy, Business Process..., IT Outsourcing, Vendor Management, Transition Management, Project Management, Business Process, Management, Team Leadership, Call Centers, Change Management, Telecommunications, Project Portfolio..., Business Analysis, BPO, IT Service Management, Solution Architecture, CRM, PMO, Leadership, Business Transformation, Sla, Requirements Analysis, Analytics
Education
Macomb Community College
Jesenia Rodriguez Jesenia Rodriguez's Concentrix Experience September 2011 - February 2012
Job Educator and Customer Service Specialist
Industry Consumer Services
Experience
ADECCO-TD BANK RETAIL CARD SERVICES February 2015 - Present
Republic Airways Holdings, Inc. July 2014 - December 2014
Hickory Tavern School January 2012 - June 2014
Concentrix September 2011 - February 2012
Greenville County Recreation District June 2008 - August 2011
Education
Lander University 2007 — 2011
Bachelor's degree, Elementary Education and Teaching
ADECCO-TD BANK RETAIL CARD SERVICES February 2015 - Present
Republic Airways Holdings, Inc. July 2014 - December 2014
Hickory Tavern School January 2012 - June 2014
Concentrix September 2011 - February 2012
Greenville County Recreation District June 2008 - August 2011
Education
Lander University 2007 — 2011
Bachelor's degree, Elementary Education and Teaching
Shayna Patton Shayna Patton's Concentrix Experience June 2014 - October 2014
Job Dedicated Professional and Entrepreneur
Industry Primary/Secondary Education
Experience
The Patton Experience February 2011 - Present
The Employment Store August 2006 - Present
Concentrix June 2014 - October 2014
RCSD February 2009 - September 2011
Skills
Curriculum Design, Tutoring, Curriculum Development, Classroom, Educational Technology, Teaching, Classroom Management, Educational Leadership, Lesson Planning, Elementary Education, Special Education, Differentiated..., Literacy, Teacher Training, K-12, Staff Development, Higher Education, Instructional Design, ESL, Instructional Technology, Secondary Education, Classroom Instruction
Education
Monroe Community College 2005 — 2006
N/A, Culinary Arts and Related Services
John Marshall High School 2001 — 2005
Diploma, Culinary Arts and Related Services
The Patton Experience February 2011 - Present
The Employment Store August 2006 - Present
Concentrix June 2014 - October 2014
RCSD February 2009 - September 2011
Skills
Curriculum Design, Tutoring, Curriculum Development, Classroom, Educational Technology, Teaching, Classroom Management, Educational Leadership, Lesson Planning, Elementary Education, Special Education, Differentiated..., Literacy, Teacher Training, K-12, Staff Development, Higher Education, Instructional Design, ESL, Instructional Technology, Secondary Education, Classroom Instruction
Education
Monroe Community College 2005 — 2006
N/A, Culinary Arts and Related Services
John Marshall High School 2001 — 2005
Diploma, Culinary Arts and Related Services
Elizabeth Posella's Concentrix Experience August 2014 - Present
Job .
Industry Accounting
Experience
Concentrix August 2014 - Present
Morgan Management October 2008 - August 2014
Norbut Construction July 2007 - October 2008
Fairport Pediatrics October 2005 - July 2007
University of Rochester January 2004 - July 2005
Quatela Center for Plastic Surgery September 2002 - December 2003
Kelly Engineering Resources November 2000 - May 2002
Superior Temporary Services, Inc April 1998 - October 2000
Skills
Payroll, Accounts Payable, Accounts Receivable, QuickBooks, Software Documentation, Office Management, Management, Auditing, Process Scheduler, Bookkeeping, Policy, Telephone Skills, Insurance
Education
Monroe Community College 1995 — 1997
Associate of Applied Science, Tourism and Travel Services Management
Concentrix August 2014 - Present
Morgan Management October 2008 - August 2014
Norbut Construction July 2007 - October 2008
Fairport Pediatrics October 2005 - July 2007
University of Rochester January 2004 - July 2005
Quatela Center for Plastic Surgery September 2002 - December 2003
Kelly Engineering Resources November 2000 - May 2002
Superior Temporary Services, Inc April 1998 - October 2000
Skills
Payroll, Accounts Payable, Accounts Receivable, QuickBooks, Software Documentation, Office Management, Management, Auditing, Process Scheduler, Bookkeeping, Policy, Telephone Skills, Insurance
Education
Monroe Community College 1995 — 1997
Associate of Applied Science, Tourism and Travel Services Management
Andrew Freeland Andrew Freeland's Concentrix Experience May 2013 - March 2015
Job TeleSales Rep at Concentrix
Industry Consumer Services
Experience
GameStop March 2015 - Present
Concentrix May 2013 - March 2015
Lowe's Home Improvement September 2011 - December 2012
Marriott International April 2009 - October 2011
Skills
Customer Service, Customer Satisfaction, Call Centers, Sales, Training, Time Management, Telephone Skills, Management, Microsoft Office, Microsoft Excel, Account Management, Inventory Management, Teamwork, Microsoft Word, PowerPoint, Coaching, Direct Sales, Employee Training, Marketing, Cold Calling, Telemarketing, Budgets, Payroll, Customer Experience, Data Entry, Customer Retention, Retail, Leadership
Education
Roberts Wesleyan College 2013 — 2014
Organizational Management, Business, 3.57
Roberts Wesleyan College 2011 — 2013
Bachelor's degree, Marketing, 3.57
Los Medanos College 2009 — 2011
Associate's degree, Business Administration, 3.4
Palmyra Macedon High School 2001 — 2005
Regents Diploma, Honors/Regents High School/Secondary Diploma Program
GameStop March 2015 - Present
Concentrix May 2013 - March 2015
Lowe's Home Improvement September 2011 - December 2012
Marriott International April 2009 - October 2011
Skills
Customer Service, Customer Satisfaction, Call Centers, Sales, Training, Time Management, Telephone Skills, Management, Microsoft Office, Microsoft Excel, Account Management, Inventory Management, Teamwork, Microsoft Word, PowerPoint, Coaching, Direct Sales, Employee Training, Marketing, Cold Calling, Telemarketing, Budgets, Payroll, Customer Experience, Data Entry, Customer Retention, Retail, Leadership
Education
Roberts Wesleyan College 2013 — 2014
Organizational Management, Business, 3.57
Roberts Wesleyan College 2011 — 2013
Bachelor's degree, Marketing, 3.57
Los Medanos College 2009 — 2011
Associate's degree, Business Administration, 3.4
Palmyra Macedon High School 2001 — 2005
Regents Diploma, Honors/Regents High School/Secondary Diploma Program
Natasha Dicks Natasha Dicks's Concentrix Experience January 2015 - Present
Job Corporate Recruiter at Concentrix
Industry Human Resources
Experience
Concentrix January 2015 - Present
Adecco Group August 2011 - January 2015
Wegmans Food Markets August 2009 - November 2010
Wegmans Food Markets September 2004 - November 2010
Wegmans Food Markets September 2004 - April 2007
Hillside Family of Agencies June 2000 - 2004
Education
Howard University
Bachelors of Science, Psychology
Concentrix January 2015 - Present
Adecco Group August 2011 - January 2015
Wegmans Food Markets August 2009 - November 2010
Wegmans Food Markets September 2004 - November 2010
Wegmans Food Markets September 2004 - April 2007
Hillside Family of Agencies June 2000 - 2004
Education
Howard University
Bachelors of Science, Psychology
Alex Hew Alex Hew's Concentrix Experience May 2006 - November 2008
Job Network Engineer at Harris Corporation
Industry Information Technology and Services
Experience
Harris Corporation June 2010 - Present
5LINX Enterprises, Inc. November 2008 - September 2010
5LINX Enterprises, Inc. February 2008 - November 2008
Concentrix May 2006 - November 2008
Rochester Institute of Technology November 2007 - January 2008
Rochester City School District June 2007 - September 2007
Fusion Productions March 2007 - June 2007
Concentrix August 2005 - May 2006
Skills
Troubleshooting, Computer Hardware, TCP/IP, Networking, Software Installation, Active Directory, Customer Service, VoIP, OS X, Telecommunications, Operating Systems, Technical Support, System Administration, Cisco IOS, Routers, Cisco Technologies
Education
Rochester Institute of Technology 2014 — 2017
Master's Degree, Computing Security, 4.0
Rochester Institute of Technology 2007 — 2009
BS, Applied Networking and Systems Administration, 3.4
Monroe Community College 2003 — 2006
AS, Information Technology
Harris Corporation June 2010 - Present
5LINX Enterprises, Inc. November 2008 - September 2010
5LINX Enterprises, Inc. February 2008 - November 2008
Concentrix May 2006 - November 2008
Rochester Institute of Technology November 2007 - January 2008
Rochester City School District June 2007 - September 2007
Fusion Productions March 2007 - June 2007
Concentrix August 2005 - May 2006
Skills
Troubleshooting, Computer Hardware, TCP/IP, Networking, Software Installation, Active Directory, Customer Service, VoIP, OS X, Telecommunications, Operating Systems, Technical Support, System Administration, Cisco IOS, Routers, Cisco Technologies
Education
Rochester Institute of Technology 2014 — 2017
Master's Degree, Computing Security, 4.0
Rochester Institute of Technology 2007 — 2009
BS, Applied Networking and Systems Administration, 3.4
Monroe Community College 2003 — 2006
AS, Information Technology
Christian Ramli's Concentrix Experience August 2006 - May 2008
Job IT Specialist (Mid) NMCI/NGEN Field Service Tech
Industry Military
Experience
Super Systems Inc (SSI) / NMCI September 2014 - Present
NSC Technologies Inc. November 2013 - March 2014
US Army January 2010 - May 2013
Alorica August 2008 - June 2009
Concentrix August 2006 - May 2008
Skills
Army, Military Experience, Military Operations, Force Protection, Weapons, Military, Command, Operational Planning, Counterinsurgency, Security Clearance, Intelligence Analysis, Military Training, HTML, Computer Networking, Linksys, Cisco Routers, CompTIA A+ Certification, Desktop Computers, Laptops, Break Fix, LAN-WAN, Computer Repair, Fiber Optic Cable, Ethernet, Punchdown, Remedy Ticketing System, Routers, Wireless Routers, Hubs, Switches, Management, Security, Active DoD Secret..., Combat, Troubleshooting, Marksmanship, Combat Life Saver, Military Logistics, Weapons Training, Combat Lifesaver, Readiness, Weapons Handling, Top Secret, Infantry Tactics, Reconnaissance, Tactics, Combatives, Exercises, Counterterrorism, Information Assurance
Education
ITT Technical Institute-San Diego 2014 — 2016
Associate's Degree, Network and System Administration
Wichita Technical Institute 2013 — 2013
CompTIA A+ ce, Computer Technology and Network Administration
Xavier University (PH) 2003 — 2006
Undergraduate, BS in Information Management
Tulsa Community College
General Studies
Super Systems Inc (SSI) / NMCI September 2014 - Present
NSC Technologies Inc. November 2013 - March 2014
US Army January 2010 - May 2013
Alorica August 2008 - June 2009
Concentrix August 2006 - May 2008
Skills
Army, Military Experience, Military Operations, Force Protection, Weapons, Military, Command, Operational Planning, Counterinsurgency, Security Clearance, Intelligence Analysis, Military Training, HTML, Computer Networking, Linksys, Cisco Routers, CompTIA A+ Certification, Desktop Computers, Laptops, Break Fix, LAN-WAN, Computer Repair, Fiber Optic Cable, Ethernet, Punchdown, Remedy Ticketing System, Routers, Wireless Routers, Hubs, Switches, Management, Security, Active DoD Secret..., Combat, Troubleshooting, Marksmanship, Combat Life Saver, Military Logistics, Weapons Training, Combat Lifesaver, Readiness, Weapons Handling, Top Secret, Infantry Tactics, Reconnaissance, Tactics, Combatives, Exercises, Counterterrorism, Information Assurance
Education
ITT Technical Institute-San Diego 2014 — 2016
Associate's Degree, Network and System Administration
Wichita Technical Institute 2013 — 2013
CompTIA A+ ce, Computer Technology and Network Administration
Xavier University (PH) 2003 — 2006
Undergraduate, BS in Information Management
Tulsa Community College
General Studies
Heath Mills Heath Mills's Concentrix Experience December 2010 - July 2011
Job Managed Service Engineer at Katalyst Network Group
Industry Information Technology and Services
Experience
Katalyst Network Group May 2015 - Present
Insight Global December 2014 - May 2015
GDH Consulting - at Cisco June 2014 - December 2014
AT-NET Services, Inc. October 2012 - May 2014
Garnet Network Technologies December 2011 - May 2014
Apptis January 2012 - July 2012
PCI Group July 2011 - January 2012
Concentrix December 2010 - July 2011
Time Warner Cable 2011 - 2011
Time Warner Cable 2011 - 2011
Skills
Network Engineering, System Administration, Networking, Technical Support, Infrastructure, Cabling, Consulting, Customer Service, CCNA, Cisco Technologies, Routers, LAN-WAN, Cisco IOS, Switches, VPN, Windows Server, WAN, Cisco Routers, CCNP, Servers, Security, TCP/IP, Linux, DHCP, Active Directory, Citrix, Integration, Cisco Call Manager, Windows, Group Policy, Ethernet, Virtualization, DNS, Microsoft Exchange, Cisco Nexus, Network Security, VoIP, OSPF, Routing, EIGRP, Troubleshooting, Data Center, Network Design, Hardware, IPSec, Software Documentation, Wireless Networking, Network Administration, Firewalls, Computer Security
Education
Limestone College 2009 — 2011
Bachelor of Science, Computer Science
Midlands Technical College 2008 — 2009
Associate, Computer Science
Katalyst Network Group May 2015 - Present
Insight Global December 2014 - May 2015
GDH Consulting - at Cisco June 2014 - December 2014
AT-NET Services, Inc. October 2012 - May 2014
Garnet Network Technologies December 2011 - May 2014
Apptis January 2012 - July 2012
PCI Group July 2011 - January 2012
Concentrix December 2010 - July 2011
Time Warner Cable 2011 - 2011
Time Warner Cable 2011 - 2011
Skills
Network Engineering, System Administration, Networking, Technical Support, Infrastructure, Cabling, Consulting, Customer Service, CCNA, Cisco Technologies, Routers, LAN-WAN, Cisco IOS, Switches, VPN, Windows Server, WAN, Cisco Routers, CCNP, Servers, Security, TCP/IP, Linux, DHCP, Active Directory, Citrix, Integration, Cisco Call Manager, Windows, Group Policy, Ethernet, Virtualization, DNS, Microsoft Exchange, Cisco Nexus, Network Security, VoIP, OSPF, Routing, EIGRP, Troubleshooting, Data Center, Network Design, Hardware, IPSec, Software Documentation, Wireless Networking, Network Administration, Firewalls, Computer Security
Education
Limestone College 2009 — 2011
Bachelor of Science, Computer Science
Midlands Technical College 2008 — 2009
Associate, Computer Science
Frank Peoples Frank Peoples's Concentrix Experience December 2014 - March 2015
Job Customer Service Representative at Concentrix
Industry Electrical/Electronic Manufacturing
Experience
AcuCal Inc. March 2015 - Present
Concentrix December 2014 - March 2015
Tektronix May 2013 - August 2014
Intel Corporation 2011 - 2012
United States Army National Guard 2006 - 2012
Verizon Wireless November 2006 - December 2009
Ball Memorial Hospital April 2003 - January 2006
Intel Corporation June 2001 - November 2002
US Army June 1987 - August 1994
Skills
Calibration, Electronics, Troubleshooting, Testing, Manufacturing, Test Equipment, Engineering, Six Sigma, Lean Manufacturing, Continuous Improvement
Education
American Society for Quality 2013 — 2014
Certified Calibration Technician, Metrology
Oregon Military Academy 2008 — 2008
Diploma-Officer Candidate School, Leadership
ITT Technical Institute-Indianapolis 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
ITT Technical Institute-Indianapolis 2000 — 2001
Bachelor's Degree, Manufacturing Engineering Technology/Technician
ITT Technical Institute-Tucson 1995 — 1997
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
United States Air Force 1987 — 1988
Certificate of Training-Precision Measuring Equipment Specialist, Metrology
AcuCal Inc. March 2015 - Present
Concentrix December 2014 - March 2015
Tektronix May 2013 - August 2014
Intel Corporation 2011 - 2012
United States Army National Guard 2006 - 2012
Verizon Wireless November 2006 - December 2009
Ball Memorial Hospital April 2003 - January 2006
Intel Corporation June 2001 - November 2002
US Army June 1987 - August 1994
Skills
Calibration, Electronics, Troubleshooting, Testing, Manufacturing, Test Equipment, Engineering, Six Sigma, Lean Manufacturing, Continuous Improvement
Education
American Society for Quality 2013 — 2014
Certified Calibration Technician, Metrology
Oregon Military Academy 2008 — 2008
Diploma-Officer Candidate School, Leadership
ITT Technical Institute-Indianapolis 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
ITT Technical Institute-Indianapolis 2000 — 2001
Bachelor's Degree, Manufacturing Engineering Technology/Technician
ITT Technical Institute-Tucson 1995 — 1997
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
United States Air Force 1987 — 1988
Certificate of Training-Precision Measuring Equipment Specialist, Metrology
Torina George Torina George's Concentrix Experience September 2013 - Present
Job Annuity Processing Specialist at Concentrix
Industry Insurance
Experience
Concentrix September 2013 - Present
Law Office in Seneca, SC October 2012 - August 2013
Miracle Hill Ministries September 2011 - August 2012
Hendrick Honda May 2007 - September 2011
Verizon Wireless 2006 - 2007
resurgent capital 2005 - 2006
CSC 2000 - 2004
TeleTech 1996 - 2000
Skills
Customer Service, Data Entry, Time Management, Microsoft Office, Microsoft Word, Social Media, Outlook, Training, Filing, File Management, Insurance, Coaching, Troubleshooting, Editing, Windows, Telephone Skills, Spreadsheets, Nonprofits, Research, Microsoft Excel, Office Administration, Customer Satisfaction, Wordperfect, Document Preparation, Notary Public, Postage Meter, Legal Documents, Client Billing, Leadership
Education
Liberty University 2010 — 2011
Business Administration and Management, General
Greenville Technical College 2004 — 2008
Public Service, Paralegal
Chapman High School 1986 — 1990
Diploma
Concentrix September 2013 - Present
Law Office in Seneca, SC October 2012 - August 2013
Miracle Hill Ministries September 2011 - August 2012
Hendrick Honda May 2007 - September 2011
Verizon Wireless 2006 - 2007
resurgent capital 2005 - 2006
CSC 2000 - 2004
TeleTech 1996 - 2000
Skills
Customer Service, Data Entry, Time Management, Microsoft Office, Microsoft Word, Social Media, Outlook, Training, Filing, File Management, Insurance, Coaching, Troubleshooting, Editing, Windows, Telephone Skills, Spreadsheets, Nonprofits, Research, Microsoft Excel, Office Administration, Customer Satisfaction, Wordperfect, Document Preparation, Notary Public, Postage Meter, Legal Documents, Client Billing, Leadership
Education
Liberty University 2010 — 2011
Business Administration and Management, General
Greenville Technical College 2004 — 2008
Public Service, Paralegal
Chapman High School 1986 — 1990
Diploma
Joevan Palmer Joevan Palmer's Concentrix Experience December 2014 - April 2015
Job Customer Support II for Orders Management at Amerit Consulting
Industry Management Consulting
Experience
Amerit Consulting April 2015 - Present
Joevan J. Palmer LLC October 2013 - Present
Concentrix December 2014 - April 2015
Walmart May 2014 - November 2014
Bed Bath and Beyond November 2013 - May 2014
Hertz February 2013 - September 2013
Career Connections Inc August 2012 - February 2013
Winston-Salem State University September 2010 - May 2012
Winston-Salem State University Department of Athletics August 2010 - May 2012
Winston-Salem State University October 2007 - May 2012
Skills
Event Planning, Leadership, Time Management, Fundraising, Public Speaking, Microsoft Office, Social Media, Training, Customer Service, Public Relations, Microsoft Excel, PowerPoint, Management, Facebook, Marketing, Sales, Social Networking, Microsoft Word, Teamwork, Coordinating Events, Student Affairs, Research, Higher Education, Coaching, Leadership Development, Staff Development, Sports Management, Nonprofits, Sports, Retail, Event Management, Teaching, Program Management, Team Building, Community Outreach, Administration, Organizational..., Critical Thinking, Marketing Strategy, Policy, Project Planning, Strategy, Complex Problem Solving, Sales Management, Social Media Marketing
Education
Winston-Salem State University 2007 — 2012
Sport Management, Management & Administration
Louisburg College 2005 — 2007
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, Transfer Student
Amerit Consulting April 2015 - Present
Joevan J. Palmer LLC October 2013 - Present
Concentrix December 2014 - April 2015
Walmart May 2014 - November 2014
Bed Bath and Beyond November 2013 - May 2014
Hertz February 2013 - September 2013
Career Connections Inc August 2012 - February 2013
Winston-Salem State University September 2010 - May 2012
Winston-Salem State University Department of Athletics August 2010 - May 2012
Winston-Salem State University October 2007 - May 2012
Skills
Event Planning, Leadership, Time Management, Fundraising, Public Speaking, Microsoft Office, Social Media, Training, Customer Service, Public Relations, Microsoft Excel, PowerPoint, Management, Facebook, Marketing, Sales, Social Networking, Microsoft Word, Teamwork, Coordinating Events, Student Affairs, Research, Higher Education, Coaching, Leadership Development, Staff Development, Sports Management, Nonprofits, Sports, Retail, Event Management, Teaching, Program Management, Team Building, Community Outreach, Administration, Organizational..., Critical Thinking, Marketing Strategy, Policy, Project Planning, Strategy, Complex Problem Solving, Sales Management, Social Media Marketing
Education
Winston-Salem State University 2007 — 2012
Sport Management, Management & Administration
Louisburg College 2005 — 2007
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, Transfer Student
Vlada Djidjeva's Concentrix Experience 2014 - 2015
Job Marketing Expert, French at ActivTrades
Industry Financial Services
Experience
ActivTrades February 2015 - Present
Concentrix 2014 - 2015
Cantab Marketing Services March 2014 - September 2014
Cantab Marketing Services August 2013 - September 2014
The Institute of Direct and Digital Marketing (IDM) July 2013 - August 2013
Kingston University November 2012 - May 2013
Ministry of economy, energy and tourism June 2012 - August 2012
Nomen August 2011 - May 2012
Ministry of economy, energy and tourism September 2010 - October 2010
Skills
Market Research, Marketing Communications, Project Management, French, Marketing Strategy, Teamwork, Creative Writing, Digital Marketing, Intellectual Property, Management Consulting, Enterprise Software, Creative Marketer, Strategic Marketing..., Marketing Management, Management, CRM, Strategic Partnerships, Marketing, paint arrows
Education
Kingston University 2009 — 2014
BA Hons Marketing Management, Business Administration and Management, General
Hemet
ActivTrades February 2015 - Present
Concentrix 2014 - 2015
Cantab Marketing Services March 2014 - September 2014
Cantab Marketing Services August 2013 - September 2014
The Institute of Direct and Digital Marketing (IDM) July 2013 - August 2013
Kingston University November 2012 - May 2013
Ministry of economy, energy and tourism June 2012 - August 2012
Nomen August 2011 - May 2012
Ministry of economy, energy and tourism September 2010 - October 2010
Skills
Market Research, Marketing Communications, Project Management, French, Marketing Strategy, Teamwork, Creative Writing, Digital Marketing, Intellectual Property, Management Consulting, Enterprise Software, Creative Marketer, Strategic Marketing..., Marketing Management, Management, CRM, Strategic Partnerships, Marketing, paint arrows
Education
Kingston University 2009 — 2014
BA Hons Marketing Management, Business Administration and Management, General
Hemet
Cory Swanson Cory Swanson's Concentrix Experience March 2015 - Present
Job Sales Manager at Concentrix
Industry Media Production
Experience
Concentrix March 2015 - Present
LifeQuest Community Church November 2011 - Present
LifeQuest Community Church April 2009 - Present
Concentrix June 2014 - March 2015
Concentrix July 2013 - May 2014
Concentrix August 2012 - July 2013
Martino Flynn May 2012 - July 2012
The Wireless Zone March 2012 - June 2012
Bassett Furniture Industries, Inc. July 2007 - October 2009
Skills
Photoshop, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Customer Service, Video, Video Editing, Outlook, Final Cut Pro, Video Production, Facebook, Editing, Graphic Design, Advertising, Illustrator, Adobe Creative Suite, Photography, Marketing Strategy, Sales, Salesforce.com
Education
Monroe Community College
Associate of Arts and Sciences (AAS), Design and Visual Communications, General
Concentrix March 2015 - Present
LifeQuest Community Church November 2011 - Present
LifeQuest Community Church April 2009 - Present
Concentrix June 2014 - March 2015
Concentrix July 2013 - May 2014
Concentrix August 2012 - July 2013
Martino Flynn May 2012 - July 2012
The Wireless Zone March 2012 - June 2012
Bassett Furniture Industries, Inc. July 2007 - October 2009
Skills
Photoshop, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Customer Service, Video, Video Editing, Outlook, Final Cut Pro, Video Production, Facebook, Editing, Graphic Design, Advertising, Illustrator, Adobe Creative Suite, Photography, Marketing Strategy, Sales, Salesforce.com
Education
Monroe Community College
Associate of Arts and Sciences (AAS), Design and Visual Communications, General
Jackie Collett Jackie Collett's Concentrix Experience July 2014 - Present
Job Executive Assistant at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix July 2014 - Present
Leyden Energy October 2013 - May 2014
Evergreen Oil Inc. September 2006 - January 2013
Oakland Raiders August 2009 - January 2010
IKON Office Solutions June 2005 - September 2006
Skills
Expense Reports, Administrative..., Executive Support, Office Management, Travel Arrangements, Emergency Management, Calendars, Office Administration, Event Planning, Spreadsheets, Customer Service, Payroll, Executive Level..., Confidentiality, Calendaring, Business Correspondence, Microsoft Office, Employee Training, Invoice Processing, Data Entry, Administration, PowerPoint, Process Scheduler, Executive..., File Management, Office Equipment, International Travel, Supervisory Skills, Administrative Work, Outlook, Accounts Payable, Customer, Customer Satisfaction, CRM databases, Great Plains Software, P&L Management, Purchase Orders, Month End Close, Issue Resolution, Executive Travel, Environmental Awareness, Hazardous Materials, Organization, Administrative..., Management
Education
Las Positas College
Concentrix July 2014 - Present
Leyden Energy October 2013 - May 2014
Evergreen Oil Inc. September 2006 - January 2013
Oakland Raiders August 2009 - January 2010
IKON Office Solutions June 2005 - September 2006
Skills
Expense Reports, Administrative..., Executive Support, Office Management, Travel Arrangements, Emergency Management, Calendars, Office Administration, Event Planning, Spreadsheets, Customer Service, Payroll, Executive Level..., Confidentiality, Calendaring, Business Correspondence, Microsoft Office, Employee Training, Invoice Processing, Data Entry, Administration, PowerPoint, Process Scheduler, Executive..., File Management, Office Equipment, International Travel, Supervisory Skills, Administrative Work, Outlook, Accounts Payable, Customer, Customer Satisfaction, CRM databases, Great Plains Software, P&L Management, Purchase Orders, Month End Close, Issue Resolution, Executive Travel, Environmental Awareness, Hazardous Materials, Organization, Administrative..., Management
Education
Las Positas College
Chad Newton Chad Newton's Concentrix Experience May 2009 - August 2009
Job PhD Candidate in Organizational Leadership, Human Resource Development, & Entrepreneurial Thinking
Industry Higher Education
Experience
Northstar Bible Institute September 2014 - Present
Monroe Plan for Medical Care 2014 - Present
CoreLogic October 2011 - 2013
Nazareth College 2009 - 2012
Adecco Staffing July 2011 - August 2011
Tango Cafe Dance and Erotic Nights 2010 - 2011
Concentrix May 2009 - August 2009
Sutherland Global Services June 2006 - June 2008
Roberts Wesleyan College 2007 - 2008
Tango Cafe Dance Studio 2007 - 2008
Skills
Team Leadership, Recruitment/Retention, Collections, Accounting, Inside Sales, Mobile Technology, Retail Management, Lead Generation, Organizational Diagnosis, HR Policies, PowerPoint, Literature Reviews, Lecturing, Research, Leadership, Entrepreneurship, Time Management, Store Management, Training, Public Speaking, Organizational..., Leadership Development, Human Resources, Marketing, Customer Service, Sales, Data Analysis, Team Building, Recruiting, Workshop Facilitation, Employee Training, Strategic Planning, Conflict Resolution, Consulting, Process Improvement, Career Counseling, Organizational..., Higher Education, Social Networking, Organizational Behavior, Critical Thinking, Succession Planning, Performance Management, Coaching, Career Development, Resume Writing, Change Management, Personal Development, Adult Education, College Recruiting
Education
Regent University 2012 — 2016
PhD, Organizational Leadership and Human Resource Development
Nazareth College 2009 — 2012
M.S., Human Resource Management
Roberts Wesleyan College 2007 — 2008
B.S., Organizational Management
Monroe Community College 2003 — 2007
A.S., Business Administration
Greece Arcadia High School 1994 — 1998
High School Diploma with Distinction, High School/Secondary Diplomas and Certificates
Northstar Bible Institute September 2014 - Present
Monroe Plan for Medical Care 2014 - Present
CoreLogic October 2011 - 2013
Nazareth College 2009 - 2012
Adecco Staffing July 2011 - August 2011
Tango Cafe Dance and Erotic Nights 2010 - 2011
Concentrix May 2009 - August 2009
Sutherland Global Services June 2006 - June 2008
Roberts Wesleyan College 2007 - 2008
Tango Cafe Dance Studio 2007 - 2008
Skills
Team Leadership, Recruitment/Retention, Collections, Accounting, Inside Sales, Mobile Technology, Retail Management, Lead Generation, Organizational Diagnosis, HR Policies, PowerPoint, Literature Reviews, Lecturing, Research, Leadership, Entrepreneurship, Time Management, Store Management, Training, Public Speaking, Organizational..., Leadership Development, Human Resources, Marketing, Customer Service, Sales, Data Analysis, Team Building, Recruiting, Workshop Facilitation, Employee Training, Strategic Planning, Conflict Resolution, Consulting, Process Improvement, Career Counseling, Organizational..., Higher Education, Social Networking, Organizational Behavior, Critical Thinking, Succession Planning, Performance Management, Coaching, Career Development, Resume Writing, Change Management, Personal Development, Adult Education, College Recruiting
Education
Regent University 2012 — 2016
PhD, Organizational Leadership and Human Resource Development
Nazareth College 2009 — 2012
M.S., Human Resource Management
Roberts Wesleyan College 2007 — 2008
B.S., Organizational Management
Monroe Community College 2003 — 2007
A.S., Business Administration
Greece Arcadia High School 1994 — 1998
High School Diploma with Distinction, High School/Secondary Diplomas and Certificates
Galena Gospodinova Galena Gospodinova's Concentrix Experience May 2014 - Present
Job Accountant at Roca Bulgaria
Industry Building Materials
Experience
Concentrix May 2014 - Present
Roca Bulgaria March 2007 - May 2014
Ponderosa May 2006 - September 2006
Westgate Resorts June 2005 - September 2005
Skills
Knowledge of accounting..., Proven, solid skills..., Competency in Microsoft..., Works well in a team, Organizational behavior..., SAP, Accounting, Highly detail oriented, Invoicing, Finance, Financial Accounting, Internal Audit, Management, Forecasting, Budgets
Education
Ikonomièeski universitet, Varna 2007 — 2009
Master's degree, Sales Management
Ikonomièeski universitet, Varna 2003 — 2007
Bachelor, Finances
Foreign Language School in Shumen, Bulgaria 1997 — 2002
college, English and French
Concentrix May 2014 - Present
Roca Bulgaria March 2007 - May 2014
Ponderosa May 2006 - September 2006
Westgate Resorts June 2005 - September 2005
Skills
Knowledge of accounting..., Proven, solid skills..., Competency in Microsoft..., Works well in a team, Organizational behavior..., SAP, Accounting, Highly detail oriented, Invoicing, Finance, Financial Accounting, Internal Audit, Management, Forecasting, Budgets
Education
Ikonomièeski universitet, Varna 2007 — 2009
Master's degree, Sales Management
Ikonomièeski universitet, Varna 2003 — 2007
Bachelor, Finances
Foreign Language School in Shumen, Bulgaria 1997 — 2002
college, English and French
William Childs William Childs's Concentrix Experience 2008 - 2010
Job Network Architect at Community Health Systems
Industry Information Technology and Services
Experience
Community Health Systems June 2014 - Present
TEKsystems January 2014 - June 2014
Williamson Medical Center June 2013 - January 2014
Presidio December 2012 - June 2013
Insight Global July 2011 - November 2012
BCTI October 2010 - July 2011
Concentrix 2008 - 2010
Skills
CCNA, Routers, Cisco Technologies, Switches, Cisco Call Manager, LAN-WAN, DHCP, Routing, Active Directory, VPN, Network Engineering, Wireless Networking, TCP/IP, Networking, WAN, IP, Network Design, Network Architecture, VLAN, Troubleshooting, VoIP, Cisco IOS, OSPF, CCNP, EIGRP, Cisco Routers, Cisco Nexus
Education
ITT Technical Institute-Greenville 2006 — 2008
Associate's degree, Computer Systems Networking and Telecommunications
Community Health Systems June 2014 - Present
TEKsystems January 2014 - June 2014
Williamson Medical Center June 2013 - January 2014
Presidio December 2012 - June 2013
Insight Global July 2011 - November 2012
BCTI October 2010 - July 2011
Concentrix 2008 - 2010
Skills
CCNA, Routers, Cisco Technologies, Switches, Cisco Call Manager, LAN-WAN, DHCP, Routing, Active Directory, VPN, Network Engineering, Wireless Networking, TCP/IP, Networking, WAN, IP, Network Design, Network Architecture, VLAN, Troubleshooting, VoIP, Cisco IOS, OSPF, CCNP, EIGRP, Cisco Routers, Cisco Nexus
Education
ITT Technical Institute-Greenville 2006 — 2008
Associate's degree, Computer Systems Networking and Telecommunications
David Cook's Concentrix Experience September 2002 - June 2006
Job Executive Vice President, Teleperformance
Industry Telecommunications
Experience
Teleperformance July 2006 - Present
Concentrix September 2002 - June 2006
The Sutherland Group 1999 - 2002
Verizon Wireless 1993 - 1999
Skills
Global Strategy &..., Business Development..., On-Demand Technology..., CRM, Business Development, Leadership, Analytics, Business Process..., Sales, Call Centers, Outsourcing, BPO, Contact Centers, Workforce Management, Customer Experience, Customer Retention, Account Management, Call Center, Lead Generation, Salesforce.com, Sourcing, Strategic Partnerships, Strategy, Technology, Telecommunications, Vendor Management
Education
Syracuse University 1992 — 1993
Bachelor of Arts
Hobart and William Smith Colleges 1983 — 1987
Teleperformance July 2006 - Present
Concentrix September 2002 - June 2006
The Sutherland Group 1999 - 2002
Verizon Wireless 1993 - 1999
Skills
Global Strategy &..., Business Development..., On-Demand Technology..., CRM, Business Development, Leadership, Analytics, Business Process..., Sales, Call Centers, Outsourcing, BPO, Contact Centers, Workforce Management, Customer Experience, Customer Retention, Account Management, Call Center, Lead Generation, Salesforce.com, Sourcing, Strategic Partnerships, Strategy, Technology, Telecommunications, Vendor Management
Education
Syracuse University 1992 — 1993
Bachelor of Arts
Hobart and William Smith Colleges 1983 — 1987
Chasity Newcomb Chasity Newcomb's Concentrix Experience January 2013 - May 2013
Job Market Manager Verizon Wireless premiun reseller Diamond Wireless
Industry Telecommunications
Experience
Kay Jewlers August 2014 - Present
Diamond Wireless July 2013 - 2014
Concentrix January 2013 - May 2013
Verizon Wireless December 2006 - March 2011
New Horizons Computer Learning Centers January 2010 - January 2010
Frontier 2003 - 2004
Skills
Sales Operations, Sales Management, Account Management, Direct Sales, Sales, Cold Calling, Sales Process, Customer Satisfaction, Customer Service, Selling, Team Building, Wireless, Telecommunications, Call Center, Solution Selling, B2B, Marketing, Management, Lead Generation, Training, Forecasting, Leadership, Customer Retention, VoIP, Inventory Management, Cross-functional Team..., Team Leadership, Product Management, Business Development, Sales Presentations, Mobile Devices, Operations Management, Salesforce.com, CRM, Contract Negotiation, New Business Development, Networking, Customer Experience, Retail, Hiring, Selling Skills, Building Relationships, Product Marketing, Vendor Management, Team Management, Strategic Partnerships, Call Centers, Coaching, Negotiation, Outside Sales
Education
Monroe Community College
Radiologic Technology/Science - Radiographer, 3.9
Kay Jewlers August 2014 - Present
Diamond Wireless July 2013 - 2014
Concentrix January 2013 - May 2013
Verizon Wireless December 2006 - March 2011
New Horizons Computer Learning Centers January 2010 - January 2010
Frontier 2003 - 2004
Skills
Sales Operations, Sales Management, Account Management, Direct Sales, Sales, Cold Calling, Sales Process, Customer Satisfaction, Customer Service, Selling, Team Building, Wireless, Telecommunications, Call Center, Solution Selling, B2B, Marketing, Management, Lead Generation, Training, Forecasting, Leadership, Customer Retention, VoIP, Inventory Management, Cross-functional Team..., Team Leadership, Product Management, Business Development, Sales Presentations, Mobile Devices, Operations Management, Salesforce.com, CRM, Contract Negotiation, New Business Development, Networking, Customer Experience, Retail, Hiring, Selling Skills, Building Relationships, Product Marketing, Vendor Management, Team Management, Strategic Partnerships, Call Centers, Coaching, Negotiation, Outside Sales
Education
Monroe Community College
Radiologic Technology/Science - Radiographer, 3.9
Shena Gibson Shena Gibson's Concentrix Experience June 2010 - Present
Job Account Executive at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix June 2010 - Present
Concentrix April 2009 - Present
TeleTech April 2004 - June 2008
Keowee Travel Agency October 2003 - October 2004
Johnson and Wales University June 1996 - December 1997
Skills
Microsoft Excel, Microsoft Office, SaaS, Lead Generation, Account Management, Customer Satisfaction, Call Center, Training, BPO, B2B, Salesforce.com, Business Development, Sales Process, Cold Calling, CRM, Call Centers, Customer Retention, Direct Sales, Solution Selling, Networking, Sales Presentations, Outsourcing, Customer Service
Education
Johnson and Wales University 1995 — 1998
B.S, Hospitality Sales and Meeting Management
Johnson & Wales University 1993 — 1995
A.S, Travel and Tourism Management
Concentrix June 2010 - Present
Concentrix April 2009 - Present
TeleTech April 2004 - June 2008
Keowee Travel Agency October 2003 - October 2004
Johnson and Wales University June 1996 - December 1997
Skills
Microsoft Excel, Microsoft Office, SaaS, Lead Generation, Account Management, Customer Satisfaction, Call Center, Training, BPO, B2B, Salesforce.com, Business Development, Sales Process, Cold Calling, CRM, Call Centers, Customer Retention, Direct Sales, Solution Selling, Networking, Sales Presentations, Outsourcing, Customer Service
Education
Johnson and Wales University 1995 — 1998
B.S, Hospitality Sales and Meeting Management
Johnson & Wales University 1993 — 1995
A.S, Travel and Tourism Management
Chris McClaning Chris McClaning's Concentrix Experience April 2011 - December 2011
Job North American Marketing Associate at Bosch Security Systems
Industry Marketing and Advertising
Experience
Bosch Security Systems August 2014 - Present
Hendersen Webb May 2013 - March 2014
National 4-H Youth Conference Center March 2012 - October 2012
Concentrix April 2011 - December 2011
ARC of Baltimore September 2010 - November 2010
Ner Tamid Focus Group February 2010 - May 2010
Radabaugh Florist April 2005 - March 2010
Skills
Social Media, Facebook, Marketing, Advertising, Training, Sales, Customer Service, Salesforce.com, Google Analytics, Time Management, Sales Management, Editing, Team Management, Social Media Marketing, Retail, Project Planning, Public Relations
Education
York College of Pennsylvania 2014 — 2016
Bachelor's Degree, Computer Science
Towson University 2006 — 2011
Graduate, Business, Management, Marketing, and Related Support Services
Harford Community College 2004 — 2006
General Studies
Bosch Security Systems August 2014 - Present
Hendersen Webb May 2013 - March 2014
National 4-H Youth Conference Center March 2012 - October 2012
Concentrix April 2011 - December 2011
ARC of Baltimore September 2010 - November 2010
Ner Tamid Focus Group February 2010 - May 2010
Radabaugh Florist April 2005 - March 2010
Skills
Social Media, Facebook, Marketing, Advertising, Training, Sales, Customer Service, Salesforce.com, Google Analytics, Time Management, Sales Management, Editing, Team Management, Social Media Marketing, Retail, Project Planning, Public Relations
Education
York College of Pennsylvania 2014 — 2016
Bachelor's Degree, Computer Science
Towson University 2006 — 2011
Graduate, Business, Management, Marketing, and Related Support Services
Harford Community College 2004 — 2006
General Studies
Cynthia Davila Cynthia Davila's Concentrix Experience October 2013 - Present
Job Human Resources Recruitment at Concentrix
Industry Human Resources
Experience
Cardon Outreach October 2013 - Present
Concentrix October 2013 - Present
American Gold Mortgage January 2003 - May 2007
Travelers March 1997 - April 2000
Skills
Human Resources, Administrative Office..., Job Coaching, Job Descriptions, Workers' Compensation..., Claims Investigations, Vocational..., Interpreting, Spanish-English, Real Estate, Real Estate Transactions, Loans, Loan Processing, Customer Service, Customer Relations, Customer Satisfaction, Legal Assistants, Claims Management, Social Security..., Microsoft Office
Education
Hope International University 1998 — 2001
Bachelor's degree, Human Development/Psychology
Southern California College of Business & Law 1996 — 1998
Associate's degree, Paralegal Studies
Cardon Outreach October 2013 - Present
Concentrix October 2013 - Present
American Gold Mortgage January 2003 - May 2007
Travelers March 1997 - April 2000
Skills
Human Resources, Administrative Office..., Job Coaching, Job Descriptions, Workers' Compensation..., Claims Investigations, Vocational..., Interpreting, Spanish-English, Real Estate, Real Estate Transactions, Loans, Loan Processing, Customer Service, Customer Relations, Customer Satisfaction, Legal Assistants, Claims Management, Social Security..., Microsoft Office
Education
Hope International University 1998 — 2001
Bachelor's degree, Human Development/Psychology
Southern California College of Business & Law 1996 — 1998
Associate's degree, Paralegal Studies
Heather Naugle Heather Naugle's Concentrix Experience August 2006 - February 2008
Job Shuttle Driver at St. John Fisher College
Industry Higher Education
Experience
St. John Fisher College Preschool TeacherFallone's Funtime CenterJune 2009 - October 2009
Concentrix August 2006 - February 2008
Wendy's/Arby's Group, Inc. January 2006 - December 2007
Education
St. John Fisher College 2009 — 2012
Obtaining BA, Secondary Education/ History
Monroe Community College 2007 — 2009
Liberal Arts/ Education
St. John Fisher College Preschool TeacherFallone's Funtime CenterJune 2009 - October 2009
Concentrix August 2006 - February 2008
Wendy's/Arby's Group, Inc. January 2006 - December 2007
Education
St. John Fisher College 2009 — 2012
Obtaining BA, Secondary Education/ History
Monroe Community College 2007 — 2009
Liberal Arts/ Education
Luba Tudisco-Trouerbach Luba Tudisco-Trouerbach's Concentrix Experience July 2010 - March 2012
Job Community Manager at Holiday Retirement
Industry Marketing and Advertising
Experience
Holiday Retirement March 2012 - Present
Concentrix July 2010 - March 2012
Sutherland Global Services June 2009 - April 2010
Freedom Mortgage December 2008 - May 2009
National City Mortgage October 2007 - December 2008
CIT November 2005 - October 2006
Wells Fargo Home Mortgage March 2003 - August 2005
Alliance Mortgage/First National Funding September 1998 - March 2003
Blitman & King, LLP March 1997 - September 1998
Homestead Financial Services, Inc June 1994 - March 1997
Skills
Time Management, Mergers & Acquisitions, Banking, Refinance, Customer Service, Legal Research, Outsourcing, Legal Writing, Customer Satisfaction, Contract Negotiation, FHA, Financial Analysis, Residential Mortgages, Selling, Microsoft Excel, Mortgage Lending, Mortgage Banking, Loan Origination, Loans, Credit, Lead Generation, Real Estate Transactions, Sales Management, Investment Properties, Leadership, Strategic Planning, First Time Home Buyers, Marketing
Education
Institute of Paralegal Studies at St. John Fisher College 1987 — 1988
Certification, Paralegal Studies
St. John Fisher College 1987 — 1988
Certification, Paralegal
Monroe Community College 1980 — 1982
Criminal Justice
West Irondequoit High School 1977 — 1981
high school degree, business, marketing and criminal justice
Holiday Retirement March 2012 - Present
Concentrix July 2010 - March 2012
Sutherland Global Services June 2009 - April 2010
Freedom Mortgage December 2008 - May 2009
National City Mortgage October 2007 - December 2008
CIT November 2005 - October 2006
Wells Fargo Home Mortgage March 2003 - August 2005
Alliance Mortgage/First National Funding September 1998 - March 2003
Blitman & King, LLP March 1997 - September 1998
Homestead Financial Services, Inc June 1994 - March 1997
Skills
Time Management, Mergers & Acquisitions, Banking, Refinance, Customer Service, Legal Research, Outsourcing, Legal Writing, Customer Satisfaction, Contract Negotiation, FHA, Financial Analysis, Residential Mortgages, Selling, Microsoft Excel, Mortgage Lending, Mortgage Banking, Loan Origination, Loans, Credit, Lead Generation, Real Estate Transactions, Sales Management, Investment Properties, Leadership, Strategic Planning, First Time Home Buyers, Marketing
Education
Institute of Paralegal Studies at St. John Fisher College 1987 — 1988
Certification, Paralegal Studies
St. John Fisher College 1987 — 1988
Certification, Paralegal
Monroe Community College 1980 — 1982
Criminal Justice
West Irondequoit High School 1977 — 1981
high school degree, business, marketing and criminal justice
Rob Outterson Rob Outterson's Concentrix Experience February 2014 - March 2015
Job Software services professional
Industry Computer Software
Experience
MetLife August 2015 - Present
Concentrix February 2014 - March 2015
IBM September 2000 - January 2014
North Raleigh Arts and Creative Theatre January 2005 - June 2005
Voice Data Solutions September 1997 - February 2000
Ventana Communications Group June 1996 - August 1997
Seer Technologies, Inc. 1995 - 1995
Skills
Work assignment..., Soliciting employee..., Leadership in team..., Mentoring, Dispute resolution, Analysis and report..., Presenting to senior..., Designing in WebSphere,..., Perl, Java, VB, REXX,..., CallPath, DirectTalk,..., Windows, Linux/UNIX,..., Project Management, Leadership, Enterprise Architecture, Perl, DB2, Dispute Resolution, Integration, Business Analysis, SaaS, Websphere, Business Intelligence, Program Management, Team Leadership, Lotus Notes, Management, Databases, Architecture, Architectures, Networking, Requirements Analysis, Cloud Computing, Data Center, SQL, Solution Architecture, Vendor Management, Outsourcing, IT Strategy, Data Warehousing, Software Development, Security, SDLC, Linux, Unix, Troubleshooting
Education
Harvey Mudd College 1992 — 1996
BS, Physics
Chapel Hill High School 1989 — 1992
NC Governor's School (West) 1991 — 1991
Phillips Junior High School 1986 — 1989
Evening Street Elementary School 1979 — 1986
MetLife August 2015 - Present
Concentrix February 2014 - March 2015
IBM September 2000 - January 2014
North Raleigh Arts and Creative Theatre January 2005 - June 2005
Voice Data Solutions September 1997 - February 2000
Ventana Communications Group June 1996 - August 1997
Seer Technologies, Inc. 1995 - 1995
Skills
Work assignment..., Soliciting employee..., Leadership in team..., Mentoring, Dispute resolution, Analysis and report..., Presenting to senior..., Designing in WebSphere,..., Perl, Java, VB, REXX,..., CallPath, DirectTalk,..., Windows, Linux/UNIX,..., Project Management, Leadership, Enterprise Architecture, Perl, DB2, Dispute Resolution, Integration, Business Analysis, SaaS, Websphere, Business Intelligence, Program Management, Team Leadership, Lotus Notes, Management, Databases, Architecture, Architectures, Networking, Requirements Analysis, Cloud Computing, Data Center, SQL, Solution Architecture, Vendor Management, Outsourcing, IT Strategy, Data Warehousing, Software Development, Security, SDLC, Linux, Unix, Troubleshooting
Education
Harvey Mudd College 1992 — 1996
BS, Physics
Chapel Hill High School 1989 — 1992
NC Governor's School (West) 1991 — 1991
Phillips Junior High School 1986 — 1989
Evening Street Elementary School 1979 — 1986
Christopher Hobbins's Concentrix Experience January 2013 - Present
Job Produce Associate at Wegmans Food Markets
Industry Retail
Experience
Concentrix January 2013 - Present
Wegmans Food Markets April 2004 - Present
Skills
Call Centers, Customer Service, Team Management, Training, Microsoft Office, Microsoft Excel, Data Entry, Windows 7, Windows XP
Education
Monroe Community College 2004 — 2006
Design and Visual Communications, General
Monroe Community College
Visual communications
Concentrix January 2013 - Present
Wegmans Food Markets April 2004 - Present
Skills
Call Centers, Customer Service, Team Management, Training, Microsoft Office, Microsoft Excel, Data Entry, Windows 7, Windows XP
Education
Monroe Community College 2004 — 2006
Design and Visual Communications, General
Monroe Community College
Visual communications
Jennifer Harradine Jennifer Harradine's Concentrix Experience February 2014 - March 2015
Job Corporate Recruiter at Time Warner Cable
Industry Human Resources
Experience
Time Warner Cable September 2015 - Present
Concentrix February 2014 - March 2015
Allied Building ProductsOldcastle Building Products February 2011 - January 2014
Allied Janitorial LLC. January 2013 - August 2013
Adecco Group June 2010 - February 2011
VERISIGN November 2007 - February 2008
Enterprise Rent-A-Car May 2006 - May 2007
Sutherland Global Services September 2006 - February 2007
Ferguson Enterprises May 2003 - April 2004
Skills
Hiring, Technical Recruiting, Customer Service, Customer Relations, Cold Calling, Sales, Sales Management, Recruiting, Talent Acquisition, Coaching, Contract Negotiation, Temporary Placement, Sales Operations, Leadership, Benefits Administration, Onboarding, Employee Relations, Employee Benefits, Training, Deferred Compensation, Negotiation, Operations Management, HRIS, Human Resources, Employee Training, Interviews, Business Development, Team Building, Management, Sourcing, Account Management, Screening, Applicant Tracking..., Performance Management, New Hire Orientations, Talent Management, Workforce Planning, CRM, Employee Engagement, Succession Planning, Personnel Management, Job Fairs, Organizational..., Building Relationships, College Recruiting, Internet Recruiting, Labor Relations, FMLA, Leadership Development, Taleo
Education
Longwood University 1999 — 2004
Bachelor of Science, Psychology
Longwood University 1999 — 2003
Bachelor of Science, Psychology
Time Warner Cable September 2015 - Present
Concentrix February 2014 - March 2015
Allied Building ProductsOldcastle Building Products February 2011 - January 2014
Allied Janitorial LLC. January 2013 - August 2013
Adecco Group June 2010 - February 2011
VERISIGN November 2007 - February 2008
Enterprise Rent-A-Car May 2006 - May 2007
Sutherland Global Services September 2006 - February 2007
Ferguson Enterprises May 2003 - April 2004
Skills
Hiring, Technical Recruiting, Customer Service, Customer Relations, Cold Calling, Sales, Sales Management, Recruiting, Talent Acquisition, Coaching, Contract Negotiation, Temporary Placement, Sales Operations, Leadership, Benefits Administration, Onboarding, Employee Relations, Employee Benefits, Training, Deferred Compensation, Negotiation, Operations Management, HRIS, Human Resources, Employee Training, Interviews, Business Development, Team Building, Management, Sourcing, Account Management, Screening, Applicant Tracking..., Performance Management, New Hire Orientations, Talent Management, Workforce Planning, CRM, Employee Engagement, Succession Planning, Personnel Management, Job Fairs, Organizational..., Building Relationships, College Recruiting, Internet Recruiting, Labor Relations, FMLA, Leadership Development, Taleo
Education
Longwood University 1999 — 2004
Bachelor of Science, Psychology
Longwood University 1999 — 2003
Bachelor of Science, Psychology
Douglas Lippa, RT (R)(CT) Douglas Lippa, RT (R)(CT)'s Concentrix Experience September 2012 - Present
Job Digital Imaging / Hospital Health Care / Radiologic Technologist CT MRI / Lead Generation Medical Devices Healthcare IT
Industry Hospital & Health Care
Experience
Concentrix September 2012 - Present
University of Rochester Medical Center 2005 - 2012
Rochester General Health System 2003 - 2005
TARGUSinfo 2000 - 2001
Itron 1989 - 2000
Skills
Medical Imaging, Healthcare, Healthcare Information..., Hospitals, Customer Service, Digital Imaging, Training, Interventional Radiology, Computed Tomography, Technical Support, Radiography, Solaris, Project Management, Linux, Consulting, Sales Support, System Administration, Counseling, Crisis Management, Emergency Medical, Emergency Services, Telephony, Utility Systems, Telecommunications, 3D reconstruction, Workstations, Unix, Diagnostic Imaging, Cold Calling, Warm Calling, Professional..., Marketing, Salesforce.com, Team Leadership, Sales Operations, Management, Process Improvement, Radiology
Education
Monroe Community College
Associate of Arts and Sciences (AAS), Radiologic Technology/Science - Radiographer
SUNY Brockport
Bachelor of Science (BS), Computer Science
Concentrix September 2012 - Present
University of Rochester Medical Center 2005 - 2012
Rochester General Health System 2003 - 2005
TARGUSinfo 2000 - 2001
Itron 1989 - 2000
Skills
Medical Imaging, Healthcare, Healthcare Information..., Hospitals, Customer Service, Digital Imaging, Training, Interventional Radiology, Computed Tomography, Technical Support, Radiography, Solaris, Project Management, Linux, Consulting, Sales Support, System Administration, Counseling, Crisis Management, Emergency Medical, Emergency Services, Telephony, Utility Systems, Telecommunications, 3D reconstruction, Workstations, Unix, Diagnostic Imaging, Cold Calling, Warm Calling, Professional..., Marketing, Salesforce.com, Team Leadership, Sales Operations, Management, Process Improvement, Radiology
Education
Monroe Community College
Associate of Arts and Sciences (AAS), Radiologic Technology/Science - Radiographer
SUNY Brockport
Bachelor of Science (BS), Computer Science
Germaine Collazo Germaine Collazo's Concentrix Experience April 2009 - September 2009
Job Language Assessor Assistant Bilingual
Industry Executive Office
Experience
Rochester City School District February 2011 - Present
Rochester City School District June 2012 - August 2012
RBA Staffing Solutions - Direct 2 Market June 2010 - January 2011
Adecco September 2009 - January 2010
Adecco - Bilingual September 2009 - January 2010
Concentrix April 2009 - September 2009
AP Professionals/Preferred Care October 2008 - April 2009
Rochester Credit Center/DCW April 2008 - October 2008
Gullace & Weld LLC September 2007 - April 2008
ConServe December 2005 - April 2007
Skills
Customer Service, Outlook, Word, Excel, Microsoft Office, Access, Customer Relations, Problem Solving, Mentoring, PowerPoint, Writing, Administration, Telephone Skills, Spanish, Windows, Accounting, Supervisory Skills, English, Data Entry, Credit, Accounts Payable, Billing
Education
Medaille College 2009 — 2012
Business Administration-Bachelor's
Rochester Business Institute 2002 — 2004
Business Administration-Associate
Rochester City School District February 2011 - Present
Rochester City School District June 2012 - August 2012
RBA Staffing Solutions - Direct 2 Market June 2010 - January 2011
Adecco September 2009 - January 2010
Adecco - Bilingual September 2009 - January 2010
Concentrix April 2009 - September 2009
AP Professionals/Preferred Care October 2008 - April 2009
Rochester Credit Center/DCW April 2008 - October 2008
Gullace & Weld LLC September 2007 - April 2008
ConServe December 2005 - April 2007
Skills
Customer Service, Outlook, Word, Excel, Microsoft Office, Access, Customer Relations, Problem Solving, Mentoring, PowerPoint, Writing, Administration, Telephone Skills, Spanish, Windows, Accounting, Supervisory Skills, English, Data Entry, Credit, Accounts Payable, Billing
Education
Medaille College 2009 — 2012
Business Administration-Bachelor's
Rochester Business Institute 2002 — 2004
Business Administration-Associate
Adam Schott Adam Schott's Concentrix Experience August 2009 - September 2011
Job Outpatient Access Specialist at University of Rochester Medical Center
Industry Hospital & Health Care
Experience
University of Rochester Medical Center March 2013 - Present
University of Rochester Medical Center September 2012 - Present
Rochester Area Alumni Association of Alpha Phi Omega July 2011 - September 2012
Time Warner Cable September 2011 - July 2012
Concentrix August 2009 - September 2011
Concentrix May 2009 - July 2009
Concentrix March 2008 - July 2009
Concentrix March 2007 - May 2009
Concentrix March 2008 - January 2009
Concentrix October 2006 - March 2007
Skills
Problem Solving, Customer Satisfaction, Customer Service, Excel, Word, Microsoft Office, Troubleshooting, Retail, Critical Thinking, Reasoning, Microsoft Excel, Management, Leadership, Reasoning Skills, Microsoft Word, Call Centers, Training, Coaching, Interviews
Education
State University of New York College at Brockport 2002 — 2005
B.S., Business Administration
Monroe Community College 1999 — 2001
A.S., Liberal Arts & Sciences
Pittsford Mendon High School. 1993 — 1997
University of Rochester Medical Center March 2013 - Present
University of Rochester Medical Center September 2012 - Present
Rochester Area Alumni Association of Alpha Phi Omega July 2011 - September 2012
Time Warner Cable September 2011 - July 2012
Concentrix August 2009 - September 2011
Concentrix May 2009 - July 2009
Concentrix March 2008 - July 2009
Concentrix March 2007 - May 2009
Concentrix March 2008 - January 2009
Concentrix October 2006 - March 2007
Skills
Problem Solving, Customer Satisfaction, Customer Service, Excel, Word, Microsoft Office, Troubleshooting, Retail, Critical Thinking, Reasoning, Microsoft Excel, Management, Leadership, Reasoning Skills, Microsoft Word, Call Centers, Training, Coaching, Interviews
Education
State University of New York College at Brockport 2002 — 2005
B.S., Business Administration
Monroe Community College 1999 — 2001
A.S., Liberal Arts & Sciences
Pittsford Mendon High School. 1993 — 1997
Jacque Charwood Jacque Charwood's Concentrix Experience May 2015 - Present
Job Customer Service at Concentrix
Industry Luxury Goods & Jewelry
Experience
Concentrix May 2015 - Present
The Boring Wife January 2015 - Present
Charwood Candle Co December 2010 - Present
Beachbody July 2010 - December 2014
My Pet Chicken LLC March 2012 - September 2014
Skills
Cosmetics, Entrepreneurship, Home Based Business, Wellness, Customer Service, Small Business, Skin Care, Microsoft Office, Marketing, Social Networking, Retail, Social Media, Blogging
Education
Miami Jacobs 2004 — 2005
Miami-Jacobs Career College-Dayton
Concentrix May 2015 - Present
The Boring Wife January 2015 - Present
Charwood Candle Co December 2010 - Present
Beachbody July 2010 - December 2014
My Pet Chicken LLC March 2012 - September 2014
Skills
Cosmetics, Entrepreneurship, Home Based Business, Wellness, Customer Service, Small Business, Skin Care, Microsoft Office, Marketing, Social Networking, Retail, Social Media, Blogging
Education
Miami Jacobs 2004 — 2005
Miami-Jacobs Career College-Dayton
Dauro Toscano's Concentrix Experience September 1997 - September 1999
Job Major Accounts Manager Federal
Industry Information Technology and Services
Experience
MRC Smart Technology Solutions, A Xerox Company September 2015 - Present
California Produce Wholesalers May 2013 - Present
Worldwide Produce March 2011 - Present
Defenshield, Inc. April 2010 - Present
Defenshield, Inc. 2010 - 2011
Lynx Technologies September 2006 - March 2010
Lynx Technologies December 2005 - September 2006
COVAD Communications/SGSG February 2005 - December 2005
Olindo Foods Inc September 1999 - February 2005
Concentrix September 1997 - September 1999
Skills
Government, Budgeting, Proposal Writing, Procurement, Product Life Cycle..., Military, Security, Sales Management, New Business Development, Customer Relations, Negotiation, Strategic Planning, Account Management, Consultative Selling, Contract Negotiation, Team Building, Analysis, Territory, Contract Negotiations, Solution Selling, Customer Service, Direct Sales, Team Leadership, Mentoring, Problem Solving, Start-ups, Selling, Contract Management, Planning, SaaS, Product Development, Business Planning, Retail, Salesforce.com, Operating Systems, Program Management, Telecommunications, Compliance, Lead Generation, Public Speaking, ERP, Microsoft Office, Cloud Computing, Enterprise Software, Management, Recruiting, Professional Services, Cold Calling, Business Development, Marketing
Education
State University of New York College at Brockport 1998 — 1999
Bachelors, International Business
Charter Oak State College/SUNY BrockportNew
B.S, International Business
Monroe Community College
A.A.S, International Business Administration
MRC Smart Technology Solutions, A Xerox Company September 2015 - Present
California Produce Wholesalers May 2013 - Present
Worldwide Produce March 2011 - Present
Defenshield, Inc. April 2010 - Present
Defenshield, Inc. 2010 - 2011
Lynx Technologies September 2006 - March 2010
Lynx Technologies December 2005 - September 2006
COVAD Communications/SGSG February 2005 - December 2005
Olindo Foods Inc September 1999 - February 2005
Concentrix September 1997 - September 1999
Skills
Government, Budgeting, Proposal Writing, Procurement, Product Life Cycle..., Military, Security, Sales Management, New Business Development, Customer Relations, Negotiation, Strategic Planning, Account Management, Consultative Selling, Contract Negotiation, Team Building, Analysis, Territory, Contract Negotiations, Solution Selling, Customer Service, Direct Sales, Team Leadership, Mentoring, Problem Solving, Start-ups, Selling, Contract Management, Planning, SaaS, Product Development, Business Planning, Retail, Salesforce.com, Operating Systems, Program Management, Telecommunications, Compliance, Lead Generation, Public Speaking, ERP, Microsoft Office, Cloud Computing, Enterprise Software, Management, Recruiting, Professional Services, Cold Calling, Business Development, Marketing
Education
State University of New York College at Brockport 1998 — 1999
Bachelors, International Business
Charter Oak State College/SUNY BrockportNew
B.S, International Business
Monroe Community College
A.A.S, International Business Administration
Barbara Del Valle's Concentrix Experience November 2012 - April 2014
Job Recruiter Assistant at Xerox
Industry Information Technology and Services
Experience
Xerox October 2014 - Present
Concentrix November 2012 - April 2014
Concentrix April 2012 - November 2012
Direct 2 Market Sales Solutions May 2011 - April 2012
Sears Holdings Corporation May 2007 - May 2010
Skills
Email Marketing, Lead Generation, Customer Service, Inbound Marketing, Salesforce.com, Microsoft Office, B2B, PowerPoint, Microsoft Excel, Customer Experience, Sales, B2B Marketing, Cold Calling, Telemarketing, Training, Team Leadership, Market Research, Sales Management, Customer Satisfaction, Technical Support, Program Management, Business Development, Analytics, Call Centers, Account Management, Direct Sales, Social Media, Leadership, CRM, Social Media Marketing, Retail, Selling, Facebook, Marketing Strategy, Sales Operations, Team Building, Marketing Communications, Solution Selling, New Business Development, Customer Retention, Strategic Planning, Telephone Skills, Advertising, Team Management, Software Documentation, Direct Marketing, Networking, Troubleshooting, Social Networking, Management
Education
Medaille College 2015 — 2015
Associate's Degree, Business Administration, Management and Operations
Bryant and Stratton College 2014 — 2014
Associate's Degree, Business Administration and Management, General
Elizabeth High School 1992 — 1995
Xerox October 2014 - Present
Concentrix November 2012 - April 2014
Concentrix April 2012 - November 2012
Direct 2 Market Sales Solutions May 2011 - April 2012
Sears Holdings Corporation May 2007 - May 2010
Skills
Email Marketing, Lead Generation, Customer Service, Inbound Marketing, Salesforce.com, Microsoft Office, B2B, PowerPoint, Microsoft Excel, Customer Experience, Sales, B2B Marketing, Cold Calling, Telemarketing, Training, Team Leadership, Market Research, Sales Management, Customer Satisfaction, Technical Support, Program Management, Business Development, Analytics, Call Centers, Account Management, Direct Sales, Social Media, Leadership, CRM, Social Media Marketing, Retail, Selling, Facebook, Marketing Strategy, Sales Operations, Team Building, Marketing Communications, Solution Selling, New Business Development, Customer Retention, Strategic Planning, Telephone Skills, Advertising, Team Management, Software Documentation, Direct Marketing, Networking, Troubleshooting, Social Networking, Management
Education
Medaille College 2015 — 2015
Associate's Degree, Business Administration, Management and Operations
Bryant and Stratton College 2014 — 2014
Associate's Degree, Business Administration and Management, General
Elizabeth High School 1992 — 1995
Margaret Yonally Margaret Yonally's Concentrix Experience September 2015 - Present
Job QA Lead at Concentrix
Industry Computer Software
Experience
Concentrix September 2015 - Present
Benefitfocus February 2012 - September 2015
Benefitfocus.com September 2005 - September 2012
Liberty Life Insurance/IBM Global Services February 1998 - September 2005
Skills
SDLC, Software Quality..., Quality Assurance, Test Planning, Agile Methodologies, Testing, Test Automation, Quality Center, Software Development, Software Project..., XML, Requirements Analysis, Business Analysis, Management, Process Improvement, Integration, Scrum
Education
Lander University 1991 — 1996
Bachelor of Science, Health Care Management
Concentrix September 2015 - Present
Benefitfocus February 2012 - September 2015
Benefitfocus.com September 2005 - September 2012
Liberty Life Insurance/IBM Global Services February 1998 - September 2005
Skills
SDLC, Software Quality..., Quality Assurance, Test Planning, Agile Methodologies, Testing, Test Automation, Quality Center, Software Development, Software Project..., XML, Requirements Analysis, Business Analysis, Management, Process Improvement, Integration, Scrum
Education
Lander University 1991 — 1996
Bachelor of Science, Health Care Management
Kimberly Stoddard, BA's Concentrix Experience September 2014 - November 2014
Job Customer Care Coordinator.
Industry Packaging and Containers
Experience
Sealed Air Corporation 2015 - Present
Stoddard Plastering Company Inc December 2014 - Present
South Carolina 2014 - Present
Concentrix September 2014 - November 2014
Ford Motor Credit Company October 2007 - September 2014
Brooks/Eckerd Pharmacy May 2006 - October 2007
Skills
Call Centers, Risk Management, Customer Service, Relationship Management, Six Sigma, Microsoft Word, PowerPoint, Credit, Financial Analysis, Business Analysis, Customer Satisfaction, Credit Risk, Account Management, Finance, Insurance, Microsoft Excel, Microsoft Office, Team Leadership, Team Building, Leadership, Leadership Development, Public Speaking, Process Improvement
Education
Lander University 2001 — 2006
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Clinton High School
Diploma, High School/Secondary Diploma Programs
Sealed Air Corporation 2015 - Present
Stoddard Plastering Company Inc December 2014 - Present
South Carolina 2014 - Present
Concentrix September 2014 - November 2014
Ford Motor Credit Company October 2007 - September 2014
Brooks/Eckerd Pharmacy May 2006 - October 2007
Skills
Call Centers, Risk Management, Customer Service, Relationship Management, Six Sigma, Microsoft Word, PowerPoint, Credit, Financial Analysis, Business Analysis, Customer Satisfaction, Credit Risk, Account Management, Finance, Insurance, Microsoft Excel, Microsoft Office, Team Leadership, Team Building, Leadership, Leadership Development, Public Speaking, Process Improvement
Education
Lander University 2001 — 2006
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Clinton High School
Diploma, High School/Secondary Diploma Programs
Andrew Fedor Andrew Fedor's Concentrix Experience March 2010 - June 2013
Job Manager, Training
Industry Information Technology and Services
Experience
CaterTrax June 2013 - Present
Concentrix March 2010 - June 2013
Sutherland Global Services April 2009 - March 2010
Zales Corp June 2007 - March 2009
84 Lumber Company March 2003 - March 2006
Skills
Workforce Management, Call Center, BPO, Operations Management, Customer Satisfaction, Call Center Development, Process Improvement, Inbound Marketing, Outsourcing, Customer Service, Vendor Management, Sales Process, Training, Sales Management, Salesforce.com, Account Management, Call Centers, CRM, Sales, Lead Generation, Management, SaaS, Enterprise Software, Solution Selling, Professional Services, Recruiting, Business Analysis, Customer Retention, Marketing, Telecommunications, Cloud Computing, Employee Training, Program Management, Strategy, Leadership, Direct Sales, Customer Experience, Coaching, Email Marketing, Sales Operations, B2B, Selling, Team Leadership, Leadership Development, Team Management, Team Building, Business Development, Strategic Planning
Education
Monroe Community College 2006 — 2007
Associates degree, Liberal Arts
Accomplishments- Dean’s list
Olympia
CaterTrax June 2013 - Present
Concentrix March 2010 - June 2013
Sutherland Global Services April 2009 - March 2010
Zales Corp June 2007 - March 2009
84 Lumber Company March 2003 - March 2006
Skills
Workforce Management, Call Center, BPO, Operations Management, Customer Satisfaction, Call Center Development, Process Improvement, Inbound Marketing, Outsourcing, Customer Service, Vendor Management, Sales Process, Training, Sales Management, Salesforce.com, Account Management, Call Centers, CRM, Sales, Lead Generation, Management, SaaS, Enterprise Software, Solution Selling, Professional Services, Recruiting, Business Analysis, Customer Retention, Marketing, Telecommunications, Cloud Computing, Employee Training, Program Management, Strategy, Leadership, Direct Sales, Customer Experience, Coaching, Email Marketing, Sales Operations, B2B, Selling, Team Leadership, Leadership Development, Team Management, Team Building, Business Development, Strategic Planning
Education
Monroe Community College 2006 — 2007
Associates degree, Liberal Arts
Accomplishments- Dean’s list
Olympia
Babette Harrell's Concentrix Experience July 2000 - October 2014
Job Telesales Professional
Industry Telecommunications
Experience
Kodak Alaris October 2014 - March 2015
Concentrix July 2000 - October 2014
BB’s Home Day Care, solely owned and operated 1999 - 2000
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Teaching, Research, Outlook, English, Windows, Scanners, Document Imaging, Document Capture, Software, Solution Selling, Sales Process, Salesforce.com, Technical Support, Sales, Business Development, B2B, Account Management, Sales Operations, Sales Management, Direct Sales, Lead Generation, Process Improvement, CRM
Education
Western NY Child Care Council of Rochester 1998 — 1999
NYS Registered Home Day Care Provider
Monroe Community College
Liberal Arts and Sciences/Liberal Studies
Kodak Alaris October 2014 - March 2015
Concentrix July 2000 - October 2014
BB’s Home Day Care, solely owned and operated 1999 - 2000
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Teaching, Research, Outlook, English, Windows, Scanners, Document Imaging, Document Capture, Software, Solution Selling, Sales Process, Salesforce.com, Technical Support, Sales, Business Development, B2B, Account Management, Sales Operations, Sales Management, Direct Sales, Lead Generation, Process Improvement, CRM
Education
Western NY Child Care Council of Rochester 1998 — 1999
NYS Registered Home Day Care Provider
Monroe Community College
Liberal Arts and Sciences/Liberal Studies
Ana Lucia Velasquez Ana Lucia Velasquez's Concentrix Experience March 2014 - Present
Job Tech Support at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix March 2014 - Present
Au Pair In America January 2012 - May 2013
Stream Global Services September 2009 - December 2011
Skills
Call Centers, Customer Satisfaction, Customer Service, Troubleshooting, Technical Support, Management, Team Management, Outsourcing, Vendor Management, CRM
Education
Harford Community College 2014 — 2017
Concentrix March 2014 - Present
Au Pair In America January 2012 - May 2013
Stream Global Services September 2009 - December 2011
Skills
Call Centers, Customer Satisfaction, Customer Service, Troubleshooting, Technical Support, Management, Team Management, Outsourcing, Vendor Management, CRM
Education
Harford Community College 2014 — 2017
Nicholas Bolin's Concentrix Experience October 2014 - May 2015
Job Correctional Officer
Industry Law Enforcement
Experience
The GEO Group, Inc. April 2015 - Present
Concentrix October 2014 - May 2015
WorkForce Management March 2014 - October 2014
Customer Service/Technical Support July 2013 - June 2014
Customer Service/Technical Support May 2012 - July 2013
Skills
Telecommunications, Troubleshooting, Mobile Devices, Networking, Technical Support, Management, Telephony, Hardware, Wireless Networking, Team Leadership, Call Centers, Leadership, Customer Satisfaction, VoIP, Switches, IP, Vendor Management, Windows, Customer Experience, Software Installation, Operating Systems, Windows 7, Computer Hardware, Windows XP, Help Desk Support, Customer Service, Team Management, Service Delivery, Process Improvement, Workforce Management, Project Management, Integration, Business Analysis, Analysis, CRM, Performance Management, Data Analysis, Ownership, Strategy, Training, Business Process, Team Building, Strategic Planning, Program Management
Education
Indiana University East 2010 — 2010
Information Technology
The GEO Group, Inc. April 2015 - Present
Concentrix October 2014 - May 2015
WorkForce Management March 2014 - October 2014
Customer Service/Technical Support July 2013 - June 2014
Customer Service/Technical Support May 2012 - July 2013
Skills
Telecommunications, Troubleshooting, Mobile Devices, Networking, Technical Support, Management, Telephony, Hardware, Wireless Networking, Team Leadership, Call Centers, Leadership, Customer Satisfaction, VoIP, Switches, IP, Vendor Management, Windows, Customer Experience, Software Installation, Operating Systems, Windows 7, Computer Hardware, Windows XP, Help Desk Support, Customer Service, Team Management, Service Delivery, Process Improvement, Workforce Management, Project Management, Integration, Business Analysis, Analysis, CRM, Performance Management, Data Analysis, Ownership, Strategy, Training, Business Process, Team Building, Strategic Planning, Program Management
Education
Indiana University East 2010 — 2010
Information Technology
Ty Harty Ty Harty's Concentrix Experience August 2014 - Present
Job Customer Service and Operations
Industry Consumer Electronics
Experience
Concentrix August 2014 - Present
ManpowerGroup April 2009 - August 2014
Skills
Customer Satisfaction, Customer Service, Process Improvement, Team Leadership, Troubleshooting, Call Centers, Competitive Analysis, Cross-functional Team..., Product Management, Product Marketing
Education
Ivy Tech Community College-East Central
Associate's degree, Computer Networking and Security
Concentrix August 2014 - Present
ManpowerGroup April 2009 - August 2014
Skills
Customer Satisfaction, Customer Service, Process Improvement, Team Leadership, Troubleshooting, Call Centers, Competitive Analysis, Cross-functional Team..., Product Management, Product Marketing
Education
Ivy Tech Community College-East Central
Associate's degree, Computer Networking and Security
Sean Mieth Sean Mieth's Concentrix Experience March 2015 - Present
Job IT support / Help desk II
Industry Computer Hardware
Experience
Concentrix March 2015 - Present
Discount Cab May 2014 - March 2015
GoDaddy May 2013 - May 2014
Cable One June 2007 - May 2013
Skills
Active Directory, Powershell, Quest ActiveRoles Server, System Center Products, Mac OS, Windows, Windows Server, Blackberry Enterprise..., Microsoft Office, Photoshop, VoIP, Configuration Management, VPN, Troubleshooting, DNS, Operating Systems, Computer Hardware, System Administration, Customer Service, Software Documentation, Technical Support, Networking, Servers
Education
Mesa Community College 2014 — 2017
Bachelor's Degree, Information Technology, 3.0
South Mt. 1990 — 1992
GED
Concentrix March 2015 - Present
Discount Cab May 2014 - March 2015
GoDaddy May 2013 - May 2014
Cable One June 2007 - May 2013
Skills
Active Directory, Powershell, Quest ActiveRoles Server, System Center Products, Mac OS, Windows, Windows Server, Blackberry Enterprise..., Microsoft Office, Photoshop, VoIP, Configuration Management, VPN, Troubleshooting, DNS, Operating Systems, Computer Hardware, System Administration, Customer Service, Software Documentation, Technical Support, Networking, Servers
Education
Mesa Community College 2014 — 2017
Bachelor's Degree, Information Technology, 3.0
South Mt. 1990 — 1992
GED
Sandro Cannizzo's Concentrix Experience June 2013 - September 2013
Job IT Project Manager at Fidelis Care
Industry Information Technology and Services
Experience
Fidelis Care September 2013 - Present
Concentrix June 2013 - September 2013
Xerox June 2006 - December 2012
Unisys 2004 - 2006
Unisys 2002 - 2004
Unisys 2000 - 2002
Unisys December 1996 - June 2000
Skills
Team Leadership, PMP, Business Process..., Service Delivery, Change Management, IT Service Management, Call Centers, Requirements Gathering, Business Process, Program Management, Resource Management, Enterprise Software, Localization, Help Files, Employee Training, Reporting Metrics, Siebel, Telematics, Troubleshooting, Vendor Management, Project Management, Software Documentation, Cross-functional Team..., Training, OnBase Report Services, Customer Satisfaction, Leadership, CRM
Education
Rochester Institute of Technology
Bachelor of Science (B.S.), Technology Marketing & Distribution
Monroe Community College
Associate of Applied Science, Electrical Engineering Technology
Fidelis Care September 2013 - Present
Concentrix June 2013 - September 2013
Xerox June 2006 - December 2012
Unisys 2004 - 2006
Unisys 2002 - 2004
Unisys 2000 - 2002
Unisys December 1996 - June 2000
Skills
Team Leadership, PMP, Business Process..., Service Delivery, Change Management, IT Service Management, Call Centers, Requirements Gathering, Business Process, Program Management, Resource Management, Enterprise Software, Localization, Help Files, Employee Training, Reporting Metrics, Siebel, Telematics, Troubleshooting, Vendor Management, Project Management, Software Documentation, Cross-functional Team..., Training, OnBase Report Services, Customer Satisfaction, Leadership, CRM
Education
Rochester Institute of Technology
Bachelor of Science (B.S.), Technology Marketing & Distribution
Monroe Community College
Associate of Applied Science, Electrical Engineering Technology
Christina Ferg's Concentrix Experience September 2015 - Present
Job Recent college graduate
Industry Hospitality
Experience
Concentrix September 2015 - Present
Radisson Hotel December 2011 - November 2014
Town of Perinton June 2014 - July 2014
Rochester Athletic Club for Women October 2009 - April 2014
Radisson Hotel and Suites December 2012 - January 2013
Mary Cariola Children's Center December 2011 - January 2012
Tops Friendly Market April 2011 - October 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Time Management, Teamwork, Event Planning, Communication, Facebook, Social Networking
Education
Keuka College 2011 — 2015
Bachelor’s of Science, Business Managment
Concentrix September 2015 - Present
Radisson Hotel December 2011 - November 2014
Town of Perinton June 2014 - July 2014
Rochester Athletic Club for Women October 2009 - April 2014
Radisson Hotel and Suites December 2012 - January 2013
Mary Cariola Children's Center December 2011 - January 2012
Tops Friendly Market April 2011 - October 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Time Management, Teamwork, Event Planning, Communication, Facebook, Social Networking
Education
Keuka College 2011 — 2015
Bachelor’s of Science, Business Managment
Samuel Aquino Drohin's Concentrix Experience April 2015 - Present
Job Deskside Support at Concentrix
Industry Information Technology and Services
Experience
Concentrix April 2015 - Present
Self Employed July 2014 - Present
Market Source, Inc June 2015 - June 2015
WI Department of Corrections July 2013 - August 2014
Wisconsin Department of Public Instruction November 2012 - July 2013
Skills
Coaching, Team Building, Leadership Development, Training, Small Business, Personal Development, Sales Management, Employee Relations, Human Resources, Accounts Payable, Accounts Receivable, Performance Management, Conducting Interviews, Recruiting, Data Entry, Business Process..., Business Management..., Data Analysis, Licensed Life & Health..., State Purchasing, Customer Service, Financial Management..., Interviews, Public Speaking, Social Media, Teaching, Time Management
Education
Madison Area Technical College 2007 — 2009
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Ottawa University
Bachelor of Arts (B.A.), Mathematics
University of Wisconsin-Madison
Mathematics
Concentrix April 2015 - Present
Self Employed July 2014 - Present
Market Source, Inc June 2015 - June 2015
WI Department of Corrections July 2013 - August 2014
Wisconsin Department of Public Instruction November 2012 - July 2013
Skills
Coaching, Team Building, Leadership Development, Training, Small Business, Personal Development, Sales Management, Employee Relations, Human Resources, Accounts Payable, Accounts Receivable, Performance Management, Conducting Interviews, Recruiting, Data Entry, Business Process..., Business Management..., Data Analysis, Licensed Life & Health..., State Purchasing, Customer Service, Financial Management..., Interviews, Public Speaking, Social Media, Teaching, Time Management
Education
Madison Area Technical College 2007 — 2009
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Ottawa University
Bachelor of Arts (B.A.), Mathematics
University of Wisconsin-Madison
Mathematics
Whitney Hawthorne's Concentrix Experience October 2009 - June 2013
Job Sales Representative at The Gordian Group
Industry Information Technology and Services
Experience
The Gordian Group September 2014 - Present
Robbins Research International-Anthony Robbins Companies June 2013 - August 2014
Concentrix October 2009 - June 2013
The Greenville News September 2006 - April 2009
Tele Tech September 2003 - August 2005
John Hancock Life Insurance Company (U.S.A.) September 2001 - October 2003
Charter Communications March 1998 - August 2001
Skills
Business Development, Customer Service, Sales, Marketing, Call Center, Customer Satisfaction, Cold Calling, New Business Development, B2B, Microsoft Office, Account Management, Lead Generation, Sales Process, Direct Sales, SaaS, Call Centers, Solution Selling, Product Marketing, Sales Management, Management, Customer Retention, CRM, Networking, Sales Operations, Sales Presentations, Recruiting, Team Management, Training, Salesforce.com, Coordinating Events, Strategic Partnerships, Team Leadership, Start-ups, Team Building, Online Advertising, Selling, Leadership, Business Planning, Marketing Strategy, Social Media Marketing, Coaching, Strategic Planning, Entrepreneurship, Cross-functional Team..., Business Strategy, Contract Negotiation, Negotiation, Advertising, Competitive Analysis, Outsourcing
Education
Grossmont College 1994 — 1995
Technical Degree, Electracardiagraph Technician
The Gordian Group September 2014 - Present
Robbins Research International-Anthony Robbins Companies June 2013 - August 2014
Concentrix October 2009 - June 2013
The Greenville News September 2006 - April 2009
Tele Tech September 2003 - August 2005
John Hancock Life Insurance Company (U.S.A.) September 2001 - October 2003
Charter Communications March 1998 - August 2001
Skills
Business Development, Customer Service, Sales, Marketing, Call Center, Customer Satisfaction, Cold Calling, New Business Development, B2B, Microsoft Office, Account Management, Lead Generation, Sales Process, Direct Sales, SaaS, Call Centers, Solution Selling, Product Marketing, Sales Management, Management, Customer Retention, CRM, Networking, Sales Operations, Sales Presentations, Recruiting, Team Management, Training, Salesforce.com, Coordinating Events, Strategic Partnerships, Team Leadership, Start-ups, Team Building, Online Advertising, Selling, Leadership, Business Planning, Marketing Strategy, Social Media Marketing, Coaching, Strategic Planning, Entrepreneurship, Cross-functional Team..., Business Strategy, Contract Negotiation, Negotiation, Advertising, Competitive Analysis, Outsourcing
Education
Grossmont College 1994 — 1995
Technical Degree, Electracardiagraph Technician
McCalip Nicklas McCalip Nicklas's Concentrix Experience October 2014 - Present
Job Software Engineer at Fluor
Industry Construction
Experience
Concentrix October 2014 - Present
Fluor March 2008 - March 2015
Nuvox Communications October 2005 - March 2008
Datastream February 2004 - October 2005
BCBS of Mississippi February 2002 - February 2004
MCI December 1997 - February 2002
American Management Systems December 1995 - December 1997
USDA-NRCS January 1987 - January 1995
Skills
Java Enterprise Edition, Microsoft SQL Server, Integration, SQL, Java, Databases, SDLC, Software Development, JSP, Enterprise Software, Web Applications, Struts, Oracle, DB2, Servlets, Software Documentation, Requirements Analysis
Education
Mississippi College 1991 — 1994
Bachelor of Science (BS), Computer Science, 3.2
Concentrix October 2014 - Present
Fluor March 2008 - March 2015
Nuvox Communications October 2005 - March 2008
Datastream February 2004 - October 2005
BCBS of Mississippi February 2002 - February 2004
MCI December 1997 - February 2002
American Management Systems December 1995 - December 1997
USDA-NRCS January 1987 - January 1995
Skills
Java Enterprise Edition, Microsoft SQL Server, Integration, SQL, Java, Databases, SDLC, Software Development, JSP, Enterprise Software, Web Applications, Struts, Oracle, DB2, Servlets, Software Documentation, Requirements Analysis
Education
Mississippi College 1991 — 1994
Bachelor of Science (BS), Computer Science, 3.2
Frank DiMarco Frank DiMarco's Concentrix Experience October 2012 - Present
Job Corporate Sales Trainer at Concentrix
Industry Marketing and Advertising
Experience
Concentrix October 2012 - Present
Concentrix January 2010 - Present
Frank J DiMarco III August 2007 - Present
Dial America September 2007 - June 2009
Skills
Negotiation, Sales, Persistency, Coaching, Closing Deals
Education
Monroe Community College 2006 — 2008
Associate's degree, Communication and Media Studies
Concentrix October 2012 - Present
Concentrix January 2010 - Present
Frank J DiMarco III August 2007 - Present
Dial America September 2007 - June 2009
Skills
Negotiation, Sales, Persistency, Coaching, Closing Deals
Education
Monroe Community College 2006 — 2008
Associate's degree, Communication and Media Studies
Daphanie Brown's Concentrix Experience September 2014 - November 2014
Job Default Service Specialist at Assurant
Industry Human Resources
Experience
Assurant September 2015 - Present
Interactions LLC August 2015 - August 2015
Protect America June 2015 - August 2015
Austin Police Department November 2014 - March 2015
Concentrix September 2014 - November 2014
US Army February 2008 - November 2013
Skills
Human Resources, Security Clearance, Leadership Development, Personnel Management, Military Training, Top Secret, Customer Service, Weapons, Government, Army, Military Operations, Microsoft Office, Training, Military Experience, Security, Police, Military, Physical Security, Critical Thinking, Communication, Policy, Leadership, Command, DoD, Data Entry, Law Enforcement, Management, Team Building, Sales, National Security, Recruiting, Social Networking, Positive Discipline, Inspiring Leadership
Education
Keiser University-Ft Lauderdale 2014 — 2016
Associate's Degree, Paralegal Studies
La Grange High School 2002 — 2006
Diploma
Assurant September 2015 - Present
Interactions LLC August 2015 - August 2015
Protect America June 2015 - August 2015
Austin Police Department November 2014 - March 2015
Concentrix September 2014 - November 2014
US Army February 2008 - November 2013
Skills
Human Resources, Security Clearance, Leadership Development, Personnel Management, Military Training, Top Secret, Customer Service, Weapons, Government, Army, Military Operations, Microsoft Office, Training, Military Experience, Security, Police, Military, Physical Security, Critical Thinking, Communication, Policy, Leadership, Command, DoD, Data Entry, Law Enforcement, Management, Team Building, Sales, National Security, Recruiting, Social Networking, Positive Discipline, Inspiring Leadership
Education
Keiser University-Ft Lauderdale 2014 — 2016
Associate's Degree, Paralegal Studies
La Grange High School 2002 — 2006
Diploma
Adrian Ray's Concentrix Experience April 2015 - Present
Job Customer Product Support Representative at Concentrix
Industry Higher Education
Experience
Concentrix April 2015 - Present
Home June 2011 - Present
Sykes Enterprises, Incorporated October 2014 - 2015
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, Community Outreach, Cpr Certified, Data Analysis, Data Entry, Fundraising, Healthcare, Higher Education, Nonprofits, Outlook, Spanish, Time Management, Teaching, CPR Certified
Education
Lansing Community College 2010 — 2015
Concentrix April 2015 - Present
Home June 2011 - Present
Sykes Enterprises, Incorporated October 2014 - 2015
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, Community Outreach, Cpr Certified, Data Analysis, Data Entry, Fundraising, Healthcare, Higher Education, Nonprofits, Outlook, Spanish, Time Management, Teaching, CPR Certified
Education
Lansing Community College 2010 — 2015
Annette (LaMarca) Brown's Concentrix Experience August 2014 - Present
Job Human Resource Manager, Concentrix Rochester NY
Industry Human Resources
Experience
Concentrix August 2014 - Present
Monroe Ambulance October 2010 - August 2014
Eagle Pro 2008 - 2010
American Legal April 2001 - September 2008
Skills
Organizational..., Affirmative Action, Employee Relations, Employee Benefits, Conflict Resolution, HRIS, Talent Acquisition, SPHR, Benefits Administration, Employee Engagement, Applicant Tracking..., Coaching, HR Policies, FMLA, HR Metrics, EEOC, Payroll, Employee Handbooks, Human Resources, New Hire Orientations, Workers Compensation, Temporary Placement
Education
Monroe Community College
Associate's degree, Psychology
SUNY Brockport
Bachelors, Business Administration and Management, General
Concentrix August 2014 - Present
Monroe Ambulance October 2010 - August 2014
Eagle Pro 2008 - 2010
American Legal April 2001 - September 2008
Skills
Organizational..., Affirmative Action, Employee Relations, Employee Benefits, Conflict Resolution, HRIS, Talent Acquisition, SPHR, Benefits Administration, Employee Engagement, Applicant Tracking..., Coaching, HR Policies, FMLA, HR Metrics, EEOC, Payroll, Employee Handbooks, Human Resources, New Hire Orientations, Workers Compensation, Temporary Placement
Education
Monroe Community College
Associate's degree, Psychology
SUNY Brockport
Bachelors, Business Administration and Management, General
Alaura Jacobs's Concentrix Experience March 2014 - February 2015
Job Territory Sales Manager at OnCell
Industry Telecommunications
Experience
OnCell February 2015 - Present
Concentrix March 2014 - February 2015
Kohl's Department Stores July 2013 - March 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Sales, Telephone Skills, Cashiering, Customer Service, Teamwork, Multi Tasking, Closings, Social Media, Communication, Client Rapport
Education
Medaille College 2015 — 2017
Associate’s Degree, Business Administration, Management and Operations
Holley High school 2009 — 2013
High School, Regents Diploma with Advanced Distinction
OnCell February 2015 - Present
Concentrix March 2014 - February 2015
Kohl's Department Stores July 2013 - March 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Sales, Telephone Skills, Cashiering, Customer Service, Teamwork, Multi Tasking, Closings, Social Media, Communication, Client Rapport
Education
Medaille College 2015 — 2017
Associate’s Degree, Business Administration, Management and Operations
Holley High school 2009 — 2013
High School, Regents Diploma with Advanced Distinction
Fred Herrmann's Concentrix Experience July 2012 - September 2014
Job Inside Sales Manager
Industry Broadcast Media
Experience
iPacesetters, LLC. January 2015 - Present
Concentrix July 2012 - September 2014
2005- 2009 HomStar USA Mortgage July 2005 - June 2012
2005 Equestrian Home and Barn Builders August 2000 - July 2005
Pillar Development Corporation January 1999 - January 2000
Denali Corporation January 1996 - January 1999
Skills
New Business Development, Strategic Planning, Purchasing, Retail, Marketing, Team Leadership, Budgets, Strategy, Time Management, Business Development, Sales, Management, Account Management, Customer Service, Training, Marketing Strategy, Negotiation, Sales Management, Leadership, Team Building
Education
Indiana University - Kelley School of Business 1999 — 2000
Bachelor of Science, Business Management
University of Wisconsin-Madison 1994 — 1998
Human Resource Management, Business Administration and Management, General
iPacesetters, LLC. January 2015 - Present
Concentrix July 2012 - September 2014
2005- 2009 HomStar USA Mortgage July 2005 - June 2012
2005 Equestrian Home and Barn Builders August 2000 - July 2005
Pillar Development Corporation January 1999 - January 2000
Denali Corporation January 1996 - January 1999
Skills
New Business Development, Strategic Planning, Purchasing, Retail, Marketing, Team Leadership, Budgets, Strategy, Time Management, Business Development, Sales, Management, Account Management, Customer Service, Training, Marketing Strategy, Negotiation, Sales Management, Leadership, Team Building
Education
Indiana University - Kelley School of Business 1999 — 2000
Bachelor of Science, Business Management
University of Wisconsin-Madison 1994 — 1998
Human Resource Management, Business Administration and Management, General
Christine Huckins Christine Huckins's Concentrix Experience 2004 - 2006
Job Senior Duplicating Operator at KPMG
Industry Printing
Experience
Mary Kay Idependent Consultant January 2015 - Present
KPMG US April 2007 - Present
KPMG April 2007 - January 2013
Concentrix 2004 - 2006
Skills
Sarbanes-Oxley Act, Big 4, Microsoft Excel
Education
Western Governors University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Edison Technical and Occupational Education Center 1983 — 1987
Monroe Community College
Mechanical Technology A.A.S. degree program
Mary Kay Idependent Consultant January 2015 - Present
KPMG US April 2007 - Present
KPMG April 2007 - January 2013
Concentrix 2004 - 2006
Skills
Sarbanes-Oxley Act, Big 4, Microsoft Excel
Education
Western Governors University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Edison Technical and Occupational Education Center 1983 — 1987
Monroe Community College
Mechanical Technology A.A.S. degree program
Marie Toni Torres's Concentrix Experience January 2015 - Present
Job Operations Manager at Concentrix
Industry Consumer Services
Experience
Concentrix January 2015 - Present
Concentrix April 2013 - December 2014
IBM Daksh Business Process Services January 2011 - July 2012
IBM Daksh Business Process Services February 2006 - January 2011
Teleperformance Inc August 2005 - January 2006
People Support Inc September 2001 - February 2005
Smart Communications, Inc March 2001 - September 2001
Skills
Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Quality Management, Quality Auditing, Quality Control, Data Quality, Process Improvement, Call Centers, Management, Quality Assurance, Team Leadership, Coaching, Telecommunications
Education
Miriam College 1997 — 2001
Bachelor of Science (BS), Psychology
Concentrix January 2015 - Present
Concentrix April 2013 - December 2014
IBM Daksh Business Process Services January 2011 - July 2012
IBM Daksh Business Process Services February 2006 - January 2011
Teleperformance Inc August 2005 - January 2006
People Support Inc September 2001 - February 2005
Smart Communications, Inc March 2001 - September 2001
Skills
Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Quality Management, Quality Auditing, Quality Control, Data Quality, Process Improvement, Call Centers, Management, Quality Assurance, Team Leadership, Coaching, Telecommunications
Education
Miriam College 1997 — 2001
Bachelor of Science (BS), Psychology
Cedric Errico Cedric Errico's Concentrix Experience 2011 - 2012
Job Technical Support Analyst at Ellucian
Industry Computer Software
Experience
Ellucian March 2012 - Present
Concentrix 2011 - 2012
Sutherland Global Services 2009 - 2011
The Cheesecake Factory January 2008 - January 2009
Olive Garden November 2006 - January 2008
Skills
Technical Support, SharePoint, Active Directory, SQL, Windows Server, Windows 7, Virtualization, Operating Systems, TCP/IP, Unix, Help Desk Support, XP, ITIL, Databases, Microsoft SQL Server, Network Administration, Computer Hardware, IIS, System Administration, Visio, VMware, Troubleshooting, DNS, Microsoft Exchange, Disaster Recovery, Servers, Software Documentation, Windows XP
Education
Monroe Community College 2004 — 2006
Fairport High School 2000 — 2004
Ellucian March 2012 - Present
Concentrix 2011 - 2012
Sutherland Global Services 2009 - 2011
The Cheesecake Factory January 2008 - January 2009
Olive Garden November 2006 - January 2008
Skills
Technical Support, SharePoint, Active Directory, SQL, Windows Server, Windows 7, Virtualization, Operating Systems, TCP/IP, Unix, Help Desk Support, XP, ITIL, Databases, Microsoft SQL Server, Network Administration, Computer Hardware, IIS, System Administration, Visio, VMware, Troubleshooting, DNS, Microsoft Exchange, Disaster Recovery, Servers, Software Documentation, Windows XP
Education
Monroe Community College 2004 — 2006
Fairport High School 2000 — 2004
Steve Amador Steve Amador's Concentrix Experience November 2014 - Present
Job Cisco SBSC Engineer
Industry Information Technology and Services
Experience
Concentrix November 2014 - Present
Delta Air Lines August 2014 - November 2014
Acumen I.T. January 2013 - July 2014
Skills
Windows Server, Active Directory, Operating Systems, Troubleshooting, Computer Hardware, IIS, Java, HTML, Windows, Requirements Analysis, Cisco Technologies, Routers, LAN Switching, SAS
Education
Greenville Technical College 2008 — 2010
Computer Science, Information Technology
Concentrix November 2014 - Present
Delta Air Lines August 2014 - November 2014
Acumen I.T. January 2013 - July 2014
Skills
Windows Server, Active Directory, Operating Systems, Troubleshooting, Computer Hardware, IIS, Java, HTML, Windows, Requirements Analysis, Cisco Technologies, Routers, LAN Switching, SAS
Education
Greenville Technical College 2008 — 2010
Computer Science, Information Technology
Cory Barnes Cory Barnes's Concentrix Experience May 2012 - January 2014
Job Systems Administrator at WorkFit Medical, LLC
Industry Computer Networking
Experience
WorkFit Medical, LLC September 2014 - Present
Windstream Communications January 2014 - May 2014
Concentrix May 2012 - January 2014
Unisys 2007 - 2009
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Computer Network..., Information Technology, Healthcare Information..., Windows 7, Windows XP Pro, Windows Server, Windows 2000, Mac OS, Help Desk Support, Technical Support, Windows XP, Software Installation, Troubleshooting, Wireless Networking, Active Directory, System Deployment, Operating Systems, Hardware, Networking, Servers, Printers, VPN, System Administration, Windows Vista, Microsoft Exchange, Laptops, LAN-WAN, Network Administration, DHCP, IT Operations, Routers, Service Delivery, VMware, TCP/IP, Customer Support, Call Centers, Network Security, DNS, Switches, Cisco Routers, Service Desk, Cisco Technologies, Software Documentation, IT Management, CCNA, Antivirus
Education
Finger Lakes Community College 2014 — 2017
Associates of Science, Business Administration, Management and Operations
Olympia High School 2004 — 2005
Local Diploma, General Studies
Monroe Community College
WorkFit Medical, LLC September 2014 - Present
Windstream Communications January 2014 - May 2014
Concentrix May 2012 - January 2014
Unisys 2007 - 2009
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Computer Network..., Information Technology, Healthcare Information..., Windows 7, Windows XP Pro, Windows Server, Windows 2000, Mac OS, Help Desk Support, Technical Support, Windows XP, Software Installation, Troubleshooting, Wireless Networking, Active Directory, System Deployment, Operating Systems, Hardware, Networking, Servers, Printers, VPN, System Administration, Windows Vista, Microsoft Exchange, Laptops, LAN-WAN, Network Administration, DHCP, IT Operations, Routers, Service Delivery, VMware, TCP/IP, Customer Support, Call Centers, Network Security, DNS, Switches, Cisco Routers, Service Desk, Cisco Technologies, Software Documentation, IT Management, CCNA, Antivirus
Education
Finger Lakes Community College 2014 — 2017
Associates of Science, Business Administration, Management and Operations
Olympia High School 2004 — 2005
Local Diploma, General Studies
Monroe Community College
Lamar Chastain Lamar Chastain's Concentrix Experience February 2014 - Present
Job Client Services Manager at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions July 1997 - December 2004
Simmons Bedding Company June 1993 - July 1997
SOTRISS September 1990 - June 1993
AT&T June 1988 - September 1990
Skills
Software Implementation..., Key Account Management, Resource Management, Client Services, Pre-sales, Service Delivery, Professional Services, Managed Services, CRM, Vendor Management, Data Center, Business Intelligence, Business Analysis, Team Management
Education
Liberty University 2011 — 2014
Master’s Degree, Theology/Theological Studies
Southern Polytechnic State University 1993 — 1994
Post Grad, Computer Science
Mars Hill University 1984 — 1988
Bachelor of Science (BS), Computer and Information Sciences, General
Concentrix February 2014 - Present
IBM January 2005 - January 2014
Genelco Software Solutions July 1997 - December 2004
Simmons Bedding Company June 1993 - July 1997
SOTRISS September 1990 - June 1993
AT&T June 1988 - September 1990
Skills
Software Implementation..., Key Account Management, Resource Management, Client Services, Pre-sales, Service Delivery, Professional Services, Managed Services, CRM, Vendor Management, Data Center, Business Intelligence, Business Analysis, Team Management
Education
Liberty University 2011 — 2014
Master’s Degree, Theology/Theological Studies
Southern Polytechnic State University 1993 — 1994
Post Grad, Computer Science
Mars Hill University 1984 — 1988
Bachelor of Science (BS), Computer and Information Sciences, General
Maria Pulsoni-Cicio Maria Pulsoni-Cicio's Concentrix Experience June 2010 - April 2011
Job Major Account Manager at Informatica
Industry Information Services
Experience
Informatica April 2011 - Present
Concentrix June 2010 - April 2011
Exceed Sales September 2005 - May 2010
LogicWorks, Inc. August 1995 - March 1997
PeopleSoft January 1994 - June 1995
Bachman Information Systems July 1991 - December 1994
Oracle 1990 - 1991
MAI Basic Four 1988 - 1990
MAI Basic Four 1986 - 1988
Skills
Business Strategy, Strategy, Account Management, Long-term Customer..., Operational Excellence, Enterprise Software, Sales Process, Data Governance, ERP, SaaS, Business Alliances, Management, IT Strategy, Data Quality, Business Intelligence, Software Industry, Master Data Management, Data Integration, Solution Selling, Pre-sales, Professional Services, Business Development, Salesforce.com, Cloud Computing, ERP Software, Strategic Partnerships, Sales Enablement, Data Warehousing, Go-to-market Strategy, Lead Generation, Selling, CRM, Databases, Sales
Education
Manhattan College
B.S., CIS, Marketing, Psychology
Informatica April 2011 - Present
Concentrix June 2010 - April 2011
Exceed Sales September 2005 - May 2010
LogicWorks, Inc. August 1995 - March 1997
PeopleSoft January 1994 - June 1995
Bachman Information Systems July 1991 - December 1994
Oracle 1990 - 1991
MAI Basic Four 1988 - 1990
MAI Basic Four 1986 - 1988
Skills
Business Strategy, Strategy, Account Management, Long-term Customer..., Operational Excellence, Enterprise Software, Sales Process, Data Governance, ERP, SaaS, Business Alliances, Management, IT Strategy, Data Quality, Business Intelligence, Software Industry, Master Data Management, Data Integration, Solution Selling, Pre-sales, Professional Services, Business Development, Salesforce.com, Cloud Computing, ERP Software, Strategic Partnerships, Sales Enablement, Data Warehousing, Go-to-market Strategy, Lead Generation, Selling, CRM, Databases, Sales
Education
Manhattan College
B.S., CIS, Marketing, Psychology
Jeremiah McGrath Jeremiah McGrath's Concentrix Experience September 2013 - March 2014
Job Sales Manager at Plenge Communications
Industry Information Technology and Services
Experience
Plenge Communications June 2015 - Present
City of Refuge Church September 2012 - Present
Infinite Group March 2014 - June 2015
Concentrix September 2013 - March 2014
Pictometry International Corp. September 2007 - November 2008
Skills
Call Centers, Lead Generation, Salesforce.com, Account Management, Customer Satisfaction, CRM, Solution Selling, Sales Process, Telemarketing, Cold Calling, Direct Sales, Sales, Sales Operations, Customer Retention, BPO, Customer Experience, B2B, Customer Service, SaaS, Workforce Management, Sales Management, Inside Sales, Business Development, Management, Leadership, Cloud Computing, Channel Partners, Training, Networking
Education
Le Moyne College 1994 — 1999
Bachelor of Arts (BA), Communications
De Sales High School 1991 — 1994
Plenge Communications June 2015 - Present
City of Refuge Church September 2012 - Present
Infinite Group March 2014 - June 2015
Concentrix September 2013 - March 2014
Pictometry International Corp. September 2007 - November 2008
Skills
Call Centers, Lead Generation, Salesforce.com, Account Management, Customer Satisfaction, CRM, Solution Selling, Sales Process, Telemarketing, Cold Calling, Direct Sales, Sales, Sales Operations, Customer Retention, BPO, Customer Experience, B2B, Customer Service, SaaS, Workforce Management, Sales Management, Inside Sales, Business Development, Management, Leadership, Cloud Computing, Channel Partners, Training, Networking
Education
Le Moyne College 1994 — 1999
Bachelor of Arts (BA), Communications
De Sales High School 1991 — 1994
Jason Cicchelli Jason Cicchelli's Concentrix Experience July 2004 - June 2005
Job MidAtlantic Sales Manager at IMAGINiT Technologies
Industry Management Consulting
Experience
IMAGINiT Technologies January 2015 - Present
Herkimer County Community College January 2013 - Present
Microdesk April 2013 - January 2015
Clarity Consultants July 2011 - July 2012
ESI International January 2010 - July 2011
Microdesk October 2006 - November 2009
JP Morgan Chase June 2005 - October 2006
Concentrix July 2004 - June 2005
Metrix Matrix Inc. 2002 - 2004
Skills
Business Relationship..., Event Management, Relationship Development, Marketing Management, Business Planning, New Business Development, Leadership, Management, Sales, Business Development, CRM, Leadership Development, Business Strategy, Sales Management, Account Management, Marketing Strategy, Sales Process, Team Building, Training, Customer Service, Coaching, Budgets, Solution Selling, Strategy, Start-ups, Project Management, Team Leadership, Strategic Planning, Recruiting, Salesforce.com, Executive Management, Program Management, Lead Generation, Selling, Time Management, SaaS, Organizational..., Sales Operations, Strategic Partnerships, Change Management, Marketing, Cold Calling, Contract Negotiation, B2B, Direct Sales, Market Research, Social Networking, Professional Services, Enterprise Software
Education
Rochester Institute of Technology 2000 — 2001
MBA, Marketing / Sales Management
Le Moyne College 1994 — 1998
BA, Sociology / Psychology
IMAGINiT Technologies January 2015 - Present
Herkimer County Community College January 2013 - Present
Microdesk April 2013 - January 2015
Clarity Consultants July 2011 - July 2012
ESI International January 2010 - July 2011
Microdesk October 2006 - November 2009
JP Morgan Chase June 2005 - October 2006
Concentrix July 2004 - June 2005
Metrix Matrix Inc. 2002 - 2004
Skills
Business Relationship..., Event Management, Relationship Development, Marketing Management, Business Planning, New Business Development, Leadership, Management, Sales, Business Development, CRM, Leadership Development, Business Strategy, Sales Management, Account Management, Marketing Strategy, Sales Process, Team Building, Training, Customer Service, Coaching, Budgets, Solution Selling, Strategy, Start-ups, Project Management, Team Leadership, Strategic Planning, Recruiting, Salesforce.com, Executive Management, Program Management, Lead Generation, Selling, Time Management, SaaS, Organizational..., Sales Operations, Strategic Partnerships, Change Management, Marketing, Cold Calling, Contract Negotiation, B2B, Direct Sales, Market Research, Social Networking, Professional Services, Enterprise Software
Education
Rochester Institute of Technology 2000 — 2001
MBA, Marketing / Sales Management
Le Moyne College 1994 — 1998
BA, Sociology / Psychology
Andrew Abreu Andrew Abreu's Concentrix Experience May 2011 - Present
Job OA Sr. Analyst at Coventry Health Care, an Aetna Company
Industry Insurance
Experience
Coventry Health Care, an Aetna Company December 2012 - Present
Concentrix May 2011 - Present
Concentrix March 2010 - May 2011
Emerson Productions June 2008 - August 2008
Herzog Cowen Entertainment January 2008 - May 2008
Zap Entertainment January 2008 - May 2008
Skills
Final Cut Pro, Video Editing, Post Production, Television, Final Cut Studio, After Effects, Videography
Education
Ithaca College 2005 — 2009
Bachelor's of Science, Television & Radio
Coventry Health Care, an Aetna Company December 2012 - Present
Concentrix May 2011 - Present
Concentrix March 2010 - May 2011
Emerson Productions June 2008 - August 2008
Herzog Cowen Entertainment January 2008 - May 2008
Zap Entertainment January 2008 - May 2008
Skills
Final Cut Pro, Video Editing, Post Production, Television, Final Cut Studio, After Effects, Videography
Education
Ithaca College 2005 — 2009
Bachelor's of Science, Television & Radio
Sherlie Belandres Sherlie Belandres's Concentrix Experience August 2004 - July 2010
Job IT Business Development Assistant and Support Engineer at Cyquent
Industry Information Technology and Services
Experience
Concentrix August 2004 - July 2010
Cyquent May 2009 - July 2009
Education
Mapua Institute of Technology 1995 — 2000
Bachelor of Science (B.Sc.), Electronics and Communications Engineering
Concentrix August 2004 - July 2010
Cyquent May 2009 - July 2009
Education
Mapua Institute of Technology 1995 — 2000
Bachelor of Science (B.Sc.), Electronics and Communications Engineering
Sheila Curr's Concentrix Experience November 2013 - Present
Job Head of Healthcare Vertical,Business Development, Sales and Strategy Healthcare at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix November 2013 - Present
StarTek May 2011 - November 2013
CCIS Consulting, Inc. June 2009 - April 2011
COPC January 2008 - June 2009
Convergys Corporation August 2004 - November 2007
Daksh January 2002 - December 2004
Sitel 2000 - 2001
Sykes 1997 - 2000
Unisource 1993 - 1995
Skills
Large Account Sales, Executive Level..., Sales Management, International Sales, Sales Process, Process Development, New Business Development, Business Strategy, Executive Management, Management Consulting, Contract Negotiations, Consultancy, Financial Risk, Consultants, Sales, Business Development, Process Improvement, Start-ups, Contract Negotiation, Telecommunications, Team Management, Operations Management, Negotiation, Strategic Planning, BPO, Process Simulation, Strategy, Leadership, Management, Outsourcing, Marketing Strategy, Business Analysis, Business Process..., Call Center, Customer Satisfaction, Business Planning, Cross-functional Team..., Program Management, CRM, Team Building, Product Management, Change Management, Vendor Management, Account Management, Team Leadership, Strategic Partnerships, Forecasting, Customer Experience, Coaching, Performance Management
Education
Le Moyne College 1983 — 1985
Bus.Admin
Concentrix November 2013 - Present
StarTek May 2011 - November 2013
CCIS Consulting, Inc. June 2009 - April 2011
COPC January 2008 - June 2009
Convergys Corporation August 2004 - November 2007
Daksh January 2002 - December 2004
Sitel 2000 - 2001
Sykes 1997 - 2000
Unisource 1993 - 1995
Skills
Large Account Sales, Executive Level..., Sales Management, International Sales, Sales Process, Process Development, New Business Development, Business Strategy, Executive Management, Management Consulting, Contract Negotiations, Consultancy, Financial Risk, Consultants, Sales, Business Development, Process Improvement, Start-ups, Contract Negotiation, Telecommunications, Team Management, Operations Management, Negotiation, Strategic Planning, BPO, Process Simulation, Strategy, Leadership, Management, Outsourcing, Marketing Strategy, Business Analysis, Business Process..., Call Center, Customer Satisfaction, Business Planning, Cross-functional Team..., Program Management, CRM, Team Building, Product Management, Change Management, Vendor Management, Account Management, Team Leadership, Strategic Partnerships, Forecasting, Customer Experience, Coaching, Performance Management
Education
Le Moyne College 1983 — 1985
Bus.Admin
Andrew Marmo Andrew Marmo's Concentrix Experience 2007 - 2011
Job Demand Gen & Lifecycle Marketing – Enterprise | Windstream Enterprise Marketing Specialist
Industry Telecommunications
Experience
Windstream Communications June 2011 - Present
Concentrix 2007 - 2011
Sutherland Global Services April 2006 - December 2007
Skills
Lead Generation, Customer Service, Sales, Salesforce.com, Microsoft Excel, Microsoft Word, Microsoft Office, Sage CRM, Information Technology, Hosted Services, Cloud Communications, Hosted Voice, Enterprise..., Allworx, Business Development, Account Management, Call Centers, B2B, Customer Satisfaction, Management, Selling, Sales Operations, Managed Services, Enterprise Software, Direct Sales, Telecommunications, Cloud Computing, Product Management, Solution Selling, Training, SIP Trunking, Cold Calling, Customer Retention, Sales Management, VoIP, SaaS, Co-location, Sales Process, Unified Communications, T1, Leadership, Avaya, Data Center, Product Marketing, Optical Fiber, MPLS, Telephony, Ethernet, Metro Ethernet, MPLS VPN
Education
Monroe Community College 1996 — 1999
Associate's degree, History
West Irondequoit 1990 — 1994
High School Diploma, General
Windstream Communications June 2011 - Present
Concentrix 2007 - 2011
Sutherland Global Services April 2006 - December 2007
Skills
Lead Generation, Customer Service, Sales, Salesforce.com, Microsoft Excel, Microsoft Word, Microsoft Office, Sage CRM, Information Technology, Hosted Services, Cloud Communications, Hosted Voice, Enterprise..., Allworx, Business Development, Account Management, Call Centers, B2B, Customer Satisfaction, Management, Selling, Sales Operations, Managed Services, Enterprise Software, Direct Sales, Telecommunications, Cloud Computing, Product Management, Solution Selling, Training, SIP Trunking, Cold Calling, Customer Retention, Sales Management, VoIP, SaaS, Co-location, Sales Process, Unified Communications, T1, Leadership, Avaya, Data Center, Product Marketing, Optical Fiber, MPLS, Telephony, Ethernet, Metro Ethernet, MPLS VPN
Education
Monroe Community College 1996 — 1999
Associate's degree, History
West Irondequoit 1990 — 1994
High School Diploma, General
Dennis Milford Dennis Milford's Concentrix Experience January 2015 - Present
Job Vendor Relationship Supervisor at Concentrix
Industry Staffing and Recruiting
Experience
Concentrix January 2015 - Present
Concentrix July 2014 - January 2015
Allied Building Products March 2013 - July 2014
Aerotek July 2011 - March 2013
Aerotek November 2009 - July 2011
Skills
Staffing Services, Human Capital Management, Consultative Sales..., Sales Operations, Employment Consulting, Customer Service, Development Of Employees, Employee Management, Temporary Staffing, Result Oriented, Recruiting, Cold Calling, New Business Development, Temporary Placement, Personnel Management, Leadership, Hiring, Applicant Tracking..., Talent Acquisition, Sourcing, Onboarding, Technical Recruiting, College Recruiting, Management
Education
Medaille College 2004 — 2008
Bachelor of Science (BS)
Bishop Kearney High School 2000 — 2004
Concentrix January 2015 - Present
Concentrix July 2014 - January 2015
Allied Building Products March 2013 - July 2014
Aerotek July 2011 - March 2013
Aerotek November 2009 - July 2011
Skills
Staffing Services, Human Capital Management, Consultative Sales..., Sales Operations, Employment Consulting, Customer Service, Development Of Employees, Employee Management, Temporary Staffing, Result Oriented, Recruiting, Cold Calling, New Business Development, Temporary Placement, Personnel Management, Leadership, Hiring, Applicant Tracking..., Talent Acquisition, Sourcing, Onboarding, Technical Recruiting, College Recruiting, Management
Education
Medaille College 2004 — 2008
Bachelor of Science (BS)
Bishop Kearney High School 2000 — 2004
Diana L Benack's Concentrix Experience February 2014 - Present
Job Managing Consulting / Business Analyst at Concentrix
Industry Computer Software
Experience
Concentrix February 2014 - Present
IBM Global Services January 2005 - February 2014
General American LIfe Insurance Company August 1984 - May 1994
Skills
Business Analysis, Requirements Analysis, Software Project..., Business Intelligence, Solution Architecture, Vendor Management, SDLC, Project Management, Requirements Gathering, Visio
Education
Maryville University of Saint Louis
Bachelor's Degree, Marketing
Concentrix February 2014 - Present
IBM Global Services January 2005 - February 2014
General American LIfe Insurance Company August 1984 - May 1994
Skills
Business Analysis, Requirements Analysis, Software Project..., Business Intelligence, Solution Architecture, Vendor Management, SDLC, Project Management, Requirements Gathering, Visio
Education
Maryville University of Saint Louis
Bachelor's Degree, Marketing
Matt Lefevre, MBA's Concentrix Experience June 2004 - July 2006
Job Senior Product Management Analyst at Financial Industry Regulatory Authority, Inc.
Industry Capital Markets
Experience
Financial Industry Regulatory Authority, Inc. February 2014 - Present
Financial Industry Regulatory Authority, Inc. May 2011 - February 2014
Financial Industry Regulatory Authority, Inc. August 2008 - May 2011
The NASDAQ OMX Group, Inc. July 2006 - July 2008
Concentrix June 2004 - July 2006
GE Capital AFS December 1999 - January 2003
Kelly Services France January 1998 - May 1998
Skills
Program Management, Forecasting, Project Management, Business Development, Management, Microsoft Office, Microsoft Excel, Marketing Strategy, Product Development, Product Management, Product Marketing, Production Planning, Product Launch, Report Writing, Executive Reporting, Business Analysis, New Business Development, Business Process, Data Analysis, Market Analysis, PowerPoint, Operations Management, Operational Planning, Project Planning, MS Project, Project Delivery, Project Coordination, Leadership, Grand Wazoo, Integration, Strategic Planning, Analysis
Education
Paris Graduate School of Management 1997 — 1999
MBA, Marketing & Management
University of London 1998 — 1998
Certificate, Business Management
Lake Forest College 1993 — 1997
BA, International Relations
Financial Industry Regulatory Authority, Inc. February 2014 - Present
Financial Industry Regulatory Authority, Inc. May 2011 - February 2014
Financial Industry Regulatory Authority, Inc. August 2008 - May 2011
The NASDAQ OMX Group, Inc. July 2006 - July 2008
Concentrix June 2004 - July 2006
GE Capital AFS December 1999 - January 2003
Kelly Services France January 1998 - May 1998
Skills
Program Management, Forecasting, Project Management, Business Development, Management, Microsoft Office, Microsoft Excel, Marketing Strategy, Product Development, Product Management, Product Marketing, Production Planning, Product Launch, Report Writing, Executive Reporting, Business Analysis, New Business Development, Business Process, Data Analysis, Market Analysis, PowerPoint, Operations Management, Operational Planning, Project Planning, MS Project, Project Delivery, Project Coordination, Leadership, Grand Wazoo, Integration, Strategic Planning, Analysis
Education
Paris Graduate School of Management 1997 — 1999
MBA, Marketing & Management
University of London 1998 — 1998
Certificate, Business Management
Lake Forest College 1993 — 1997
BA, International Relations
Peggy More's Concentrix Experience July 2012 - November 2012
Job Account Manager at Klein & Co. Corporate Housing Services, Inc.
Industry Information Technology and Services
Experience
Klein & Co. Corporate Housing Services, Inc. February 2013 - Present
Concentrix July 2012 - November 2012
Watermark at Home February 2012 - July 2012
Motion Systems September 2003 - June 2010
Direct Alliance August 1997 - September 2003
Skills
PPC, Customer Support, Relationship Marketing, Marketing Communications, Program Management, Solution Selling, Business Development
Education
Harper College
Klein & Co. Corporate Housing Services, Inc. February 2013 - Present
Concentrix July 2012 - November 2012
Watermark at Home February 2012 - July 2012
Motion Systems September 2003 - June 2010
Direct Alliance August 1997 - September 2003
Skills
PPC, Customer Support, Relationship Marketing, Marketing Communications, Program Management, Solution Selling, Business Development
Education
Harper College
Kelly Spencer's Concentrix Experience July 2012 - August 2013
Job SunRun Regional Sales Director
Industry Environmental Services
Experience
Sunrun September 2014 - Present
Verengo Solar August 2013 - September 2014
Concentrix July 2012 - August 2013
Revana July 2011 - July 2012
Direct Alliance 2007 - 2011
Insight August 1998 - April 2007
Insight 2006 - 2007
Skills
Selling, Digital Marketing, Strategic Planning, Performance Management, Database Marketing, Global Business..., New Business Development, Workforce Management, Business Strategy, Selling Skills, Strategy, Professional Services, CRM, Sales Management, Lead Generation, Marketing Strategy, Account Management, SaaS, Solution Selling, Channel Partners, Salesforce.com, B2B, Enterprise Software, Business Development, Cloud Computing, Direct Sales, Sales, Training, Sales Process, Sales Operations, Managed Services, Strategic Partnerships, Go-to-market Strategy, Cold Calling, Partner Management, Software Industry, Demand Generation, Product Marketing, Sales Presentations, P&L Management, Sales Enablement, Customer Retention, Key Account Management, Call Centers, Channel Sales, Competitive Analysis
Education
Mesa Community College 1997 — 2000
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Sunrun September 2014 - Present
Verengo Solar August 2013 - September 2014
Concentrix July 2012 - August 2013
Revana July 2011 - July 2012
Direct Alliance 2007 - 2011
Insight August 1998 - April 2007
Insight 2006 - 2007
Skills
Selling, Digital Marketing, Strategic Planning, Performance Management, Database Marketing, Global Business..., New Business Development, Workforce Management, Business Strategy, Selling Skills, Strategy, Professional Services, CRM, Sales Management, Lead Generation, Marketing Strategy, Account Management, SaaS, Solution Selling, Channel Partners, Salesforce.com, B2B, Enterprise Software, Business Development, Cloud Computing, Direct Sales, Sales, Training, Sales Process, Sales Operations, Managed Services, Strategic Partnerships, Go-to-market Strategy, Cold Calling, Partner Management, Software Industry, Demand Generation, Product Marketing, Sales Presentations, P&L Management, Sales Enablement, Customer Retention, Key Account Management, Call Centers, Channel Sales, Competitive Analysis
Education
Mesa Community College 1997 — 2000
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Robert Pinci's Concentrix Experience July 2014 - Present
Job Asset Manager at Concentrix
Industry Financial Services
Experience
Concentrix July 2014 - Present
IBM Global Process Services April 2010 - June 2014
IBM June 2008 - April 2010
IBM Lender Business Process Services, Inc. February 2007 - June 2008
Commerce Bank May 2005 - February 2007
Gateway Funding 2002 - 2004
National Penn Bank 1999 - 2002
Fidelity Mortgage Funding Corp. 1997 - 1999
GMAC ResCap 1992 - 1994
Skills
Financial Services, Leadership, Banking, Risk Management, Portfolio Management, Vendor Management, Process Improvement, CRM, Business Analysis, SDLC, Software Documentation, Relationship Management, Mortgage Lending, Project Management, Credit, Loans, Business Development, Access, Analysis, Operations Management, Social Media Integration, Social Media Consulting, Social Media Engagement, Cross-functional Team..., Management, Business Process..., Program Management, Change Management, Integration, Start-ups, Team Building, Business Transformation, Project Planning
Education
Hofstra University 1973 — 1977
BA, Biology
Concentrix July 2014 - Present
IBM Global Process Services April 2010 - June 2014
IBM June 2008 - April 2010
IBM Lender Business Process Services, Inc. February 2007 - June 2008
Commerce Bank May 2005 - February 2007
Gateway Funding 2002 - 2004
National Penn Bank 1999 - 2002
Fidelity Mortgage Funding Corp. 1997 - 1999
GMAC ResCap 1992 - 1994
Skills
Financial Services, Leadership, Banking, Risk Management, Portfolio Management, Vendor Management, Process Improvement, CRM, Business Analysis, SDLC, Software Documentation, Relationship Management, Mortgage Lending, Project Management, Credit, Loans, Business Development, Access, Analysis, Operations Management, Social Media Integration, Social Media Consulting, Social Media Engagement, Cross-functional Team..., Management, Business Process..., Program Management, Change Management, Integration, Start-ups, Team Building, Business Transformation, Project Planning
Education
Hofstra University 1973 — 1977
BA, Biology
Ruth Ann Cronk's Concentrix Experience November 2014 - Present
Job Human Resource Manager
Industry Human Resources
Experience
Concentrix November 2014 - Present
Meyer Plastics August 2006 - September 2014
Community Newspaper Holdings, Inc. 1997 - 2006
Skills
Plastics, Manufacturing, Team Building, Negotiation, Strategic Planning, Operations Management, New Business Development, Purchasing, Account Management, Employee Relations, New Hire Orientations, Onboarding, HR Policies, Sales Management, Leadership, Talent Acquisition, Budgets, Management, Product Development, College Recruiting, Forecasting
Education
Indiana State University
Concentrix November 2014 - Present
Meyer Plastics August 2006 - September 2014
Community Newspaper Holdings, Inc. 1997 - 2006
Skills
Plastics, Manufacturing, Team Building, Negotiation, Strategic Planning, Operations Management, New Business Development, Purchasing, Account Management, Employee Relations, New Hire Orientations, Onboarding, HR Policies, Sales Management, Leadership, Talent Acquisition, Budgets, Management, Product Development, College Recruiting, Forecasting
Education
Indiana State University
Laurie Wiest's Concentrix Experience November 1999 - May 2000
Job VP, Human Resources and Organizational Development at The Summit Federal Credit Union
Industry Financial Services
Experience
The Summit Federal Credit Union September 2007 - Present
M&T Bank January 2001 - June 2006
Mpower Communications May 2000 - October 2000
Concentrix November 1999 - May 2000
AT&T March 1998 - October 1999
ACC Corp. May 1992 - October 1999
Skills
Banking, Mergers, Compliance, Talent Management, Loans, Process Improvement, Recruiting, Mergers & Acquisitions, Team Building, Employee Relations, Employee Benefits, Sales Management, Coaching, Payroll, Leadership, Organizational..., Performance Management, Leadership Development, Training, Human Resources, Organizational..., Deferred Compensation, Change Management, Personnel Management, Succession Planning, Hiring, Temporary Placement, Onboarding, Management, Talent Acquisition, Strategic Planning, Customer Service, Benefits Administration, Employee Engagement
Education
Rochester Institute of Technology 1988 — 1990
Business Administration, General Management, Communication and Human Resources Management
Ithaca College 1986 — 1988
Crucial Communications
The Summit Federal Credit Union September 2007 - Present
M&T Bank January 2001 - June 2006
Mpower Communications May 2000 - October 2000
Concentrix November 1999 - May 2000
AT&T March 1998 - October 1999
ACC Corp. May 1992 - October 1999
Skills
Banking, Mergers, Compliance, Talent Management, Loans, Process Improvement, Recruiting, Mergers & Acquisitions, Team Building, Employee Relations, Employee Benefits, Sales Management, Coaching, Payroll, Leadership, Organizational..., Performance Management, Leadership Development, Training, Human Resources, Organizational..., Deferred Compensation, Change Management, Personnel Management, Succession Planning, Hiring, Temporary Placement, Onboarding, Management, Talent Acquisition, Strategic Planning, Customer Service, Benefits Administration, Employee Engagement
Education
Rochester Institute of Technology 1988 — 1990
Business Administration, General Management, Communication and Human Resources Management
Ithaca College 1986 — 1988
Crucial Communications
Atul Mori's Concentrix Experience February 2014 - Present
Job Vice President at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix February 2014 - Present
IBM January 2010 - January 2014
IBM Managed Business Process Services January 2008 - January 2010
Skills
BPO, Process Improvement, Operations Management, Solution Architecture, Management, Outsourcing, Vendor Management, Service Delivery, Global Delivery, Transition Management, Business Process, Offshoring, Business Process..., Business Transformation, IT Strategy, Program Management, CRM, IT Outsourcing, IT Service Management, Integration, PMO, PMP, Pre-sales
Education
University of Cincinnati 1983 — 1985
Master's degree, Computer Engineering
Indian Institute of Technology, Bombay 1978 — 1983
B Tech, Electrical Engineering
Concentrix February 2014 - Present
IBM January 2010 - January 2014
IBM Managed Business Process Services January 2008 - January 2010
Skills
BPO, Process Improvement, Operations Management, Solution Architecture, Management, Outsourcing, Vendor Management, Service Delivery, Global Delivery, Transition Management, Business Process, Offshoring, Business Process..., Business Transformation, IT Strategy, Program Management, CRM, IT Outsourcing, IT Service Management, Integration, PMO, PMP, Pre-sales
Education
University of Cincinnati 1983 — 1985
Master's degree, Computer Engineering
Indian Institute of Technology, Bombay 1978 — 1983
B Tech, Electrical Engineering
Andrew Mazzucco's Concentrix Experience September 2013 - Present
Job Business Development Representative at Concentrix
Industry Marketing and Advertising
Experience
Concentrix September 2013 - Present
Concentrix March 2013 - Present
Delphi Automotive Systems November 2006 - July 2008
Eastman Kodak January 1987 - December 2004
Avviso Publications January 1984 - December 1987
Skills
Graphic Design, Marketing Strategy, Advertising, Photoshop, Packaging, Online Advertising, Sales, Digital Marketing, Time Management, SEO, Business Development, Social Media, Image Editing, Photography, Microsoft Office, Marketing, InDesign, Email Marketing, Entrepreneurship, Product Development, Social Media Marketing, Graphics, SEM, Public Relations, Leadership, Marketing Communications
Education
Monroe Community College 2004 — 2006
AAS, Visual Communications
Monroe Community College 1981 — 1984
AS, Fine Arts
Concentrix September 2013 - Present
Concentrix March 2013 - Present
Delphi Automotive Systems November 2006 - July 2008
Eastman Kodak January 1987 - December 2004
Avviso Publications January 1984 - December 1987
Skills
Graphic Design, Marketing Strategy, Advertising, Photoshop, Packaging, Online Advertising, Sales, Digital Marketing, Time Management, SEO, Business Development, Social Media, Image Editing, Photography, Microsoft Office, Marketing, InDesign, Email Marketing, Entrepreneurship, Product Development, Social Media Marketing, Graphics, SEM, Public Relations, Leadership, Marketing Communications
Education
Monroe Community College 2004 — 2006
AAS, Visual Communications
Monroe Community College 1981 — 1984
AS, Fine Arts
kris stroud's Concentrix Experience November 2014 - Present
Job Helpdesk administrator at Concentrix
Industry Information Technology and Services
Experience
Concentrix November 2014 - Present
Manpower September 2011 - November 2014
Skills
Customer Service, Outlook, Microsoft Office, Management, Microsoft Excel, Project Management, Leadership, Microsoft Word, Strategic Planning, PowerPoint, Sales, Le, E, Troubleshooting, OS X
Education
Harrison College 2007 — 2010
Associate's degree, Business management and Information Technology
Concentrix November 2014 - Present
Manpower September 2011 - November 2014
Skills
Customer Service, Outlook, Microsoft Office, Management, Microsoft Excel, Project Management, Leadership, Microsoft Word, Strategic Planning, PowerPoint, Sales, Le, E, Troubleshooting, OS X
Education
Harrison College 2007 — 2010
Associate's degree, Business management and Information Technology
John Yanik's Concentrix Experience February 2015 - Present
Job Systems Analyst at Concentrix
Industry Marketing and Advertising
Experience
Concentrix February 2015 - Present
IMPCO Direct Response 1993 - 1995
Skills
Database Marketing, B2B, SaaS, CRM, Lead Generation, Direct Marketing, Databases, Email Marketing, Marketing Analytics, Analytics, Data Analysis, Database Administration, Salesforce.com, Multi-channel Marketing, Digital Marketing, Customer Retention, Segmentation, Business Intelligence, Account Management
Education
Isenberg School of Management, UMass Amherst 1978 — 1981
MS, Accounting
Concentrix February 2015 - Present
IMPCO Direct Response 1993 - 1995
Skills
Database Marketing, B2B, SaaS, CRM, Lead Generation, Direct Marketing, Databases, Email Marketing, Marketing Analytics, Analytics, Data Analysis, Database Administration, Salesforce.com, Multi-channel Marketing, Digital Marketing, Customer Retention, Segmentation, Business Intelligence, Account Management
Education
Isenberg School of Management, UMass Amherst 1978 — 1981
MS, Accounting
Donna Pratt's Concentrix Experience 1998 - Present
Job Account Manager at Concentrix
Industry Printing
Experience
Concentrix 1998 - Present
Advanced Quickprint 1986 - 1998
Skills
B2B, Account Management, Call Center, Customer Satisfaction, Salesforce.com, Customer Service, CRM, Lead Generation, Sales, BPO
Education
Irvine Valley College
Concentrix 1998 - Present
Advanced Quickprint 1986 - 1998
Skills
B2B, Account Management, Call Center, Customer Satisfaction, Salesforce.com, Customer Service, CRM, Lead Generation, Sales, BPO
Education
Irvine Valley College
David Cool's Concentrix Experience July 2014 - Present
Job Customer Solutions
Industry Information Services
Experience
Concentrix July 2014 - Present
The Sebastian - Vail - A Timbers Resort January 2014 - July 2014
Tokyo Joe's - Fast Casual Dining June 2013 - November 2013
The Millennium Hotel & Restaurant November 2012 - April 2013
The Avalon Hotel & Spa managed by Grand Heritage Hotel Group July 2011 - November 2012
Breckenridge Grand Vacations, Peak 7 LLC March 2011 - April 2012
Catholic Health Initiatives March 2008 - September 2009
Vail-Summit Orthopedics & Sports Medicine April 2006 - March 2008
Vail Resorts / Copper Mtn. / Loveland Ski Areas, Summit County, CO July 2001 - April 2005
Skills
Accounts Payable, Account Reconciliation, Payroll, Accounting, Invoicing, Auditing, Forecasting, Internal Controls, Finance, Budgets, Tax, Spreadsheets, Management
Education
Metropolitan State University of Denver 2012 — 2013
Certificate in Accounting, Accounting, 3.0
University of Nebraska at Omaha 2001 — 2005
Bachelor's Degree, Business Administration and Management, General, 3.0
Concentrix July 2014 - Present
The Sebastian - Vail - A Timbers Resort January 2014 - July 2014
Tokyo Joe's - Fast Casual Dining June 2013 - November 2013
The Millennium Hotel & Restaurant November 2012 - April 2013
The Avalon Hotel & Spa managed by Grand Heritage Hotel Group July 2011 - November 2012
Breckenridge Grand Vacations, Peak 7 LLC March 2011 - April 2012
Catholic Health Initiatives March 2008 - September 2009
Vail-Summit Orthopedics & Sports Medicine April 2006 - March 2008
Vail Resorts / Copper Mtn. / Loveland Ski Areas, Summit County, CO July 2001 - April 2005
Skills
Accounts Payable, Account Reconciliation, Payroll, Accounting, Invoicing, Auditing, Forecasting, Internal Controls, Finance, Budgets, Tax, Spreadsheets, Management
Education
Metropolitan State University of Denver 2012 — 2013
Certificate in Accounting, Accounting, 3.0
University of Nebraska at Omaha 2001 — 2005
Bachelor's Degree, Business Administration and Management, General, 3.0
Matt Doan's Concentrix Experience November 2013 - Present
Job Concentrix
Industry Information Technology and Services
Experience
Concentrix November 2013 - Present
IBM December 2010 - February 2012
IBM October 2007 - December 2010
Skills
ITIL, Requirements Analysis, Outsourcing, Service Delivery, Vendor Management, Quality Assurance, Project Management, Project Delivery, Program Management, Process Improvement, Operations Management, Management, Leadership, Integration, CRM, Business Process..., Business Process, Analysis, Call Centers, Business Analysis, IT Service Management, Team Management, Training, Transition Management, Team Leadership, Strategy, Sla, Performance Management, Offshoring, Customer Satisfaction, BPO, Project Planning, Management Consulting, Business Transformation, SLA
Education
Ivy Tech Community College 2002 — 2005
Concentrix November 2013 - Present
IBM December 2010 - February 2012
IBM October 2007 - December 2010
Skills
ITIL, Requirements Analysis, Outsourcing, Service Delivery, Vendor Management, Quality Assurance, Project Management, Project Delivery, Program Management, Process Improvement, Operations Management, Management, Leadership, Integration, CRM, Business Process..., Business Process, Analysis, Call Centers, Business Analysis, IT Service Management, Team Management, Training, Transition Management, Team Leadership, Strategy, Sla, Performance Management, Offshoring, Customer Satisfaction, BPO, Project Planning, Management Consulting, Business Transformation, SLA
Education
Ivy Tech Community College 2002 — 2005
James Irizarry's Concentrix Experience July 2008 - July 2010
Job Customer Account Manager at Allied Electronics
Industry Electrical/Electronic Manufacturing
Experience
Clifton Springs Hearing Center September 2012 - January 2014
Concentrix July 2008 - July 2010
LaserMax, Inc. December 2004 - December 2007
United States Marine Corps September 1995 - September 1999
Skills
Business Development, Lead Generation, Account Management, Sales, CRM, Marketing, Sales Management, Email Marketing, New Business Development, Customer Service, Marketing Strategy, Call Centers
Education
Monroe Community College 2008 — 2010
Associates, Business Administration
Clifton Springs Hearing Center September 2012 - January 2014
Concentrix July 2008 - July 2010
LaserMax, Inc. December 2004 - December 2007
United States Marine Corps September 1995 - September 1999
Skills
Business Development, Lead Generation, Account Management, Sales, CRM, Marketing, Sales Management, Email Marketing, New Business Development, Customer Service, Marketing Strategy, Call Centers
Education
Monroe Community College 2008 — 2010
Associates, Business Administration
Brian Eddy's Concentrix Experience October 2007 - April 2012
Job Lead Printer/Health and Safety coordinator at CanvasPop
Industry Printing
Experience
CanvasPop 2011 - March 2014
Concentrix October 2007 - April 2012
Mercury Print Productions September 2003 - July 2007
Skills
Digital Printing, Color Management, Print On Demand, Wide Format Printing, Packaging, Mac, Job Scheduling, health & safety, Recycling, Job Coaching, Sports Coaching, Cross-functional Team..., Employee Training, Creative Writing, Bartending, Food & Beverage, Food Preparation
Education
Monroe Community College 2003 — 2005
CanvasPop 2011 - March 2014
Concentrix October 2007 - April 2012
Mercury Print Productions September 2003 - July 2007
Skills
Digital Printing, Color Management, Print On Demand, Wide Format Printing, Packaging, Mac, Job Scheduling, health & safety, Recycling, Job Coaching, Sports Coaching, Cross-functional Team..., Employee Training, Creative Writing, Bartending, Food & Beverage, Food Preparation
Education
Monroe Community College 2003 — 2005
Viola Bromwich, PMP's Concentrix Experience February 2014 - Present
Job Project Manager at Concentrix
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM January 2005 - January 2014
International Business Machines January 2005 - January 2014
Genelco 2008 - 2011
Skills
Business Analysis, Requirements Analysis, Software Project..., Business Intelligence, Project Management, PMO, Integration, Business Process..., Requirements Gathering, MS Project, Business Process, Change Management, Project Planning, Management
Education
Lindenwood University 1989 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Concentrix February 2014 - Present
IBM January 2005 - January 2014
International Business Machines January 2005 - January 2014
Genelco 2008 - 2011
Skills
Business Analysis, Requirements Analysis, Software Project..., Business Intelligence, Project Management, PMO, Integration, Business Process..., Requirements Gathering, MS Project, Business Process, Change Management, Project Planning, Management
Education
Lindenwood University 1989 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Andrew Sturm's Concentrix Experience July 2015 - Present
Job Global Plan Coordinator, Global AR Consolidation, New Business Consolidation
Industry Financial Services
Experience
Concentrix July 2015 - Present
Concentrix February 2014 - June 2015
IBM June 2010 - January 2014
IBM June 2008 - May 2010
Frandsen Bank & Trust 2006 - 2008
Skills
Financial Analysis, Financial Modeling, Essbase, Hyperion Enterprise, Financial Reporting, Business Analysis, Cognos, Strategic Financial..., Process Improvement, Analysis, Microsoft Excel, Data Analysis, Analytics, Lotus Notes, Project Management, Customer Service, Public Speaking, Leadership, Finance, Hyperion
Education
University of Minnesota - Carlson School of Management 2013 — 2016
Master of Business Administration (MBA), Finance, Strategic Management, Data Analysis
Minnesota State University, Mankato
Bachelor of Science (BS), Economics
Concentrix July 2015 - Present
Concentrix February 2014 - June 2015
IBM June 2010 - January 2014
IBM June 2008 - May 2010
Frandsen Bank & Trust 2006 - 2008
Skills
Financial Analysis, Financial Modeling, Essbase, Hyperion Enterprise, Financial Reporting, Business Analysis, Cognos, Strategic Financial..., Process Improvement, Analysis, Microsoft Excel, Data Analysis, Analytics, Lotus Notes, Project Management, Customer Service, Public Speaking, Leadership, Finance, Hyperion
Education
University of Minnesota - Carlson School of Management 2013 — 2016
Master of Business Administration (MBA), Finance, Strategic Management, Data Analysis
Minnesota State University, Mankato
Bachelor of Science (BS), Economics
Stephon Donaldson's Concentrix Experience October 2014 - Present
Job TSR at Concentrix
Industry Nonprofit Organization Management
Experience
Concentrix October 2014 - Present
River of Life Community Church May 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, C++, Social Networking, Community Outreach, Editing, Public Speaking, Healthcare, Nonprofits, Fundraising, Budgets, Teaching, Theology, Preaching, Volunteer Management, Event Planning, Leadership Development, Discipleship, Pastoral Care, Church Events, Church Growth, Leadership, Program Development, Evangelism, Gospel, Missions, Pastoral Counseling, Public Relations, Religion, Staff Development, Team Building, Youth Ministry
Education
Liberty University 2014 — 2019
Master's Degree, Family Psychology
Concentrix October 2014 - Present
River of Life Community Church May 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, C++, Social Networking, Community Outreach, Editing, Public Speaking, Healthcare, Nonprofits, Fundraising, Budgets, Teaching, Theology, Preaching, Volunteer Management, Event Planning, Leadership Development, Discipleship, Pastoral Care, Church Events, Church Growth, Leadership, Program Development, Evangelism, Gospel, Missions, Pastoral Counseling, Public Relations, Religion, Staff Development, Team Building, Youth Ministry
Education
Liberty University 2014 — 2019
Master's Degree, Family Psychology
JYBRON DANSBY's Concentrix Experience June 2015 - Present
Job Customer Service Representative at Concentrix
Industry Information Technology and Services
Experience
Concentrix June 2015 - Present
Devine Sound Solutions January 2010 - Present
MedImpact Healthcare Systems, Inc. October 2014 - February 2015
University of Phoenix June 2014 - September 2014
Xerox August 2013 - April 2014
State Farm April 2013 - July 2013
National Grid Utilities February 2013 - April 2013
West Business Solutions April 2012 - November 2012
Direct Alliance/Revana February 2011 - May 2012
Shutterfly/Corestaff August 2010 - January 2011
Skills
Virtualization, Recording, Mac OS X, Sound, Call Centers, Cloud Computing, Solution Selling, Software Installation, Technical Support, Customer Retention, Customer Satisfaction, OS X, Troubleshooting, Windows, Wireless Networking, IP, Team Leadership, Access, Strategic Partnerships, Printers, Sales, Account Management, Disaster Recovery, Customer Service
Education
Mesa Community College 2003 — 2014
AFA/AAB, Business Management, Information Technology, Music
Concentrix June 2015 - Present
Devine Sound Solutions January 2010 - Present
MedImpact Healthcare Systems, Inc. October 2014 - February 2015
University of Phoenix June 2014 - September 2014
Xerox August 2013 - April 2014
State Farm April 2013 - July 2013
National Grid Utilities February 2013 - April 2013
West Business Solutions April 2012 - November 2012
Direct Alliance/Revana February 2011 - May 2012
Shutterfly/Corestaff August 2010 - January 2011
Skills
Virtualization, Recording, Mac OS X, Sound, Call Centers, Cloud Computing, Solution Selling, Software Installation, Technical Support, Customer Retention, Customer Satisfaction, OS X, Troubleshooting, Windows, Wireless Networking, IP, Team Leadership, Access, Strategic Partnerships, Printers, Sales, Account Management, Disaster Recovery, Customer Service
Education
Mesa Community College 2003 — 2014
AFA/AAB, Business Management, Information Technology, Music
Tina Wenneman's Concentrix Experience October 2015 - Present
Job Concentrix
Industry Insurance
Experience
Concentrix October 2015 - Present
American Mitsuba in Monroeville July 2014 - Present
Kelly Services/IBM Building December 2008 - September 2013
GKN Freight Services September 2002 - July 2008
S.E. Johnson 1998 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Management, Accounts Payable, Access, Invoicing, General Ledger, Budgets, Spreadsheets, Forecasting, Logistics, Purchasing, Accounting, Process Improvement, Operations Management, Transportation, Shipping, Variance Analysis, Supply Chain Management, 3PL, Change Management, Team Building, Negotiation, Customs Regulations, SAP, Procurement
Education
Greenville Technical College 2011 — 2014
Small Business Accounting Certificate, Accounting, A/B
Concentrix October 2015 - Present
American Mitsuba in Monroeville July 2014 - Present
Kelly Services/IBM Building December 2008 - September 2013
GKN Freight Services September 2002 - July 2008
S.E. Johnson 1998 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Management, Accounts Payable, Access, Invoicing, General Ledger, Budgets, Spreadsheets, Forecasting, Logistics, Purchasing, Accounting, Process Improvement, Operations Management, Transportation, Shipping, Variance Analysis, Supply Chain Management, 3PL, Change Management, Team Building, Negotiation, Customs Regulations, SAP, Procurement
Education
Greenville Technical College 2011 — 2014
Small Business Accounting Certificate, Accounting, A/B
Michael Castellano's Concentrix Experience February 2014 - Present
Job Director, Client Executive
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM Global Services January 2004 - January 2014
International Business Machines February 2003 - December 2003
IBM February 2001 - January 2003
IBM February 1997 - January 2001
Skills
Outsourcing, Service Delivery, Business Transformation, Business Process..., Project Portfolio..., IT Strategy, Project Delivery, Strategy, Vendor Management, Business Process, Business Analysis, Management Consulting, Pre-sales, CRM, Global Delivery, IT Service Management, BPO, Management, Process Improvement, Change Management, Performance Management, PMO, PMP, IT Management, Global Sourcing, Global Business..., Staff Development
Education
Manhattan College 1977 — 1981
BS, Computer Information Systems
Concentrix February 2014 - Present
IBM Global Services January 2004 - January 2014
International Business Machines February 2003 - December 2003
IBM February 2001 - January 2003
IBM February 1997 - January 2001
Skills
Outsourcing, Service Delivery, Business Transformation, Business Process..., Project Portfolio..., IT Strategy, Project Delivery, Strategy, Vendor Management, Business Process, Business Analysis, Management Consulting, Pre-sales, CRM, Global Delivery, IT Service Management, BPO, Management, Process Improvement, Change Management, Performance Management, PMO, PMP, IT Management, Global Sourcing, Global Business..., Staff Development
Education
Manhattan College 1977 — 1981
BS, Computer Information Systems
Kim Haley's Concentrix Experience January 1992 - Present
Job Customer Service Manager at Concentrix
Industry Information Technology and Services
Experience
Concentrix January 1992 - Present
Education
Lander University 1986 — 1990
BS, Business
Concentrix January 1992 - Present
Education
Lander University 1986 — 1990
BS, Business
Kerry Brown-Lewis's Concentrix Experience February 2014 - Present
Job Team Lead at IBM
Industry Information Technology and Services
Experience
Concentrix February 2014 - Present
IBM December 2007 - Present
South Madison Community School Corp October 2007 - December 2007
Skills
Call Center, Outlook, Microsoft Excel, Customer Satisfaction, Lotus Notes, Recruiting, Team Leadership, Sla, Management, Leadership, Time Management, Business Analysis, Coaching, Call Centers, Vendor Management, Process Improvement, Team Management, Business Development, BPO, Technical Recruiting, Customer Service, Service Delivery, Outsourcing, Operations Management, Workforce Management, Business Process..., CRM, Program Management, IT Service Management, Performance Management, Business Process, Business Transformation, Transition Management, IT Strategy, Quality Assurance, Offshoring, ITIL, Six Sigma, Change Management, Requirements Analysis, Project Management, Cross-functional Team..., Management Consulting, Training, Customer Experience, Telecommunications, Visio, Technical Support, Project Planning, Contact Centers
Education
Indiana Wesleyan University 2006 — 2008
Bachelors, Business Management
Ivy Tech State College
A.S, Business Administration
Concentrix February 2014 - Present
IBM December 2007 - Present
South Madison Community School Corp October 2007 - December 2007
Skills
Call Center, Outlook, Microsoft Excel, Customer Satisfaction, Lotus Notes, Recruiting, Team Leadership, Sla, Management, Leadership, Time Management, Business Analysis, Coaching, Call Centers, Vendor Management, Process Improvement, Team Management, Business Development, BPO, Technical Recruiting, Customer Service, Service Delivery, Outsourcing, Operations Management, Workforce Management, Business Process..., CRM, Program Management, IT Service Management, Performance Management, Business Process, Business Transformation, Transition Management, IT Strategy, Quality Assurance, Offshoring, ITIL, Six Sigma, Change Management, Requirements Analysis, Project Management, Cross-functional Team..., Management Consulting, Training, Customer Experience, Telecommunications, Visio, Technical Support, Project Planning, Contact Centers
Education
Indiana Wesleyan University 2006 — 2008
Bachelors, Business Management
Ivy Tech State College
A.S, Business Administration
Andrew Gleason's Concentrix Experience October 2010 - March 2011
Job Pricing
Industry Building Materials
Experience
Carlisle SynTec Systems May 2013 - Present
Weis Markets March 2011 - April 2013
Concentrix October 2010 - March 2011
Skills
Pricing
Education
Mansfield University of Pennsylvania 2004 — 2008
BA, Economics
Carlisle SynTec Systems May 2013 - Present
Weis Markets March 2011 - April 2013
Concentrix October 2010 - March 2011
Skills
Pricing
Education
Mansfield University of Pennsylvania 2004 — 2008
BA, Economics
Keisha Friday's Concentrix Experience May 2010 - September 2011
Job CSR and Tech Support at Windstream
Industry Outsourcing/Offshoring
Experience
Windstream October 2013 - Present
Windstream November 2011 - April 2014
Concentrix May 2010 - September 2011
Ford Motor Credit Co June 2000 - March 2010
Skills
Troubleshooting, Customer Service, Technical Support, Customer Retention, Data Entry, Active Directory, Cisco Technologies, VPN, Switches, TCP/IP, Network Security, LAN-WAN, Customer Satisfaction, VMware, DHCP, WAN, Cisco IOS, Routers, DNS, Security, Operating Systems, Microsoft Office, Linux, Customer Experience, Call Centers, VoIP, Windows XP, Windows Server, Windows 7, Networking, Servers, Network Administration, Routing
Education
ECPI College of Technology 2010 — 2012
Bachelors, Network Security
Midlands Technical College 1991 — 1997
Associate, Computer Programming
Windstream October 2013 - Present
Windstream November 2011 - April 2014
Concentrix May 2010 - September 2011
Ford Motor Credit Co June 2000 - March 2010
Skills
Troubleshooting, Customer Service, Technical Support, Customer Retention, Data Entry, Active Directory, Cisco Technologies, VPN, Switches, TCP/IP, Network Security, LAN-WAN, Customer Satisfaction, VMware, DHCP, WAN, Cisco IOS, Routers, DNS, Security, Operating Systems, Microsoft Office, Linux, Customer Experience, Call Centers, VoIP, Windows XP, Windows Server, Windows 7, Networking, Servers, Network Administration, Routing
Education
ECPI College of Technology 2010 — 2012
Bachelors, Network Security
Midlands Technical College 1991 — 1997
Associate, Computer Programming
Carey Kitchell's Concentrix Experience January 2015 - March 2015
Job Customer Service Associate at Wawa, Inc.
Industry Consumer Services
Experience
Wawa, Inc. August 2015 - Present
Wawa, Inc. August 2015 - Present
Kelly Connect April 2015 - July 2015
Concentrix January 2015 - March 2015
GuthyRenker June 2014 - June 2014
American Support March 2014 - June 2014
Convergys June 2013 - January 2014
American Flag Storage November 2010 - May 2011
Geary Community Hospital November 2008 - July 2009
Rite-Aid Pharmacy May 2006 - January 2008
Skills
Telephone Skills, Time Management, Customer Service, Fax, Medical Billing, Hospitals, Pharmacy, Invoicing, Troubleshooting, Microsoft Office, Typing, Setting Priorities, Prior Authorization, Microsoft Excel, HIPAA, Internet, Microsoft Word, Social Networking, PowerPoint
Education
Harrisburg Area Community College 2006 — 2008
Associate's Degree, General Studies
Fayetteville State University Paralegal
Bachelor's; Associate's, Criminal Justice; completed
Wawa, Inc. August 2015 - Present
Wawa, Inc. August 2015 - Present
Kelly Connect April 2015 - July 2015
Concentrix January 2015 - March 2015
GuthyRenker June 2014 - June 2014
American Support March 2014 - June 2014
Convergys June 2013 - January 2014
American Flag Storage November 2010 - May 2011
Geary Community Hospital November 2008 - July 2009
Rite-Aid Pharmacy May 2006 - January 2008
Skills
Telephone Skills, Time Management, Customer Service, Fax, Medical Billing, Hospitals, Pharmacy, Invoicing, Troubleshooting, Microsoft Office, Typing, Setting Priorities, Prior Authorization, Microsoft Excel, HIPAA, Internet, Microsoft Word, Social Networking, PowerPoint
Education
Harrisburg Area Community College 2006 — 2008
Associate's Degree, General Studies
Fayetteville State University Paralegal
Bachelor's; Associate's, Criminal Justice; completed
Noah Wilson's Concentrix Experience May 2011 - August 2011
Job Graduate seeking ministry position
Industry Religious Institutions
Experience
Heartland Bank and Trust Company July 2012 - Present
University of Rochester August 2011 - December 2011
Concentrix May 2011 - August 2011
Heart to Heart Support Services May 2010 - July 2010
University of Rochester SDT Game Lab January 2009 - May 2010
Skills
Spiritual Formation, Bible Study, Bible teaching, Preaching, Youth Ministry, Easy Worship, Psychology, Interviewing, Internet Research, Microsoft Office, People Skills, SPSS, Data Entry, Data Analysis, Multitasker
Education
Lincoln Christian University 2012 — 2014
Master's degree, Spiritual Formation
University of Rochester 2008 — 2011
BA, Psychology, Business (minor), Philosophy (minor)
Heartland Bank and Trust Company July 2012 - Present
University of Rochester August 2011 - December 2011
Concentrix May 2011 - August 2011
Heart to Heart Support Services May 2010 - July 2010
University of Rochester SDT Game Lab January 2009 - May 2010
Skills
Spiritual Formation, Bible Study, Bible teaching, Preaching, Youth Ministry, Easy Worship, Psychology, Interviewing, Internet Research, Microsoft Office, People Skills, SPSS, Data Entry, Data Analysis, Multitasker
Education
Lincoln Christian University 2012 — 2014
Master's degree, Spiritual Formation
University of Rochester 2008 — 2011
BA, Psychology, Business (minor), Philosophy (minor)
Elizabeth Avena's Concentrix Experience April 2008 - Present
Job Customer Service Rep at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix April 2008 - Present
Sutherland Global Services September 2006 - September 2007
Skills
Multitasker, Customer Service, Troubleshooting
Education
Monroe Community College 1996 — 1997
Nazareth Academy 1992 — 1996
St Margaret Mary
Concentrix April 2008 - Present
Sutherland Global Services September 2006 - September 2007
Skills
Multitasker, Customer Service, Troubleshooting
Education
Monroe Community College 1996 — 1997
Nazareth Academy 1992 — 1996
St Margaret Mary
Deondre Gray's Concentrix Experience June 2012 - June 2013
Job District Manager at Sutherland Global Services
Industry Telecommunications
Experience
Sutherland Global Services July 2013 - Present
Concentrix June 2012 - June 2013
Grace Community Church November 2012 - Present
Grace Community Church October 2009 - Present
Dial America Marketing March 2012 - June 2012
Direct 2 Market Sales Solutions May 2008 - December 2009
Sutherland Global Services November 2006 - May 2008
Hess Corporation April 2006 - November 2007
Skills
SaaS, Percussionist, Building Maintenance, Basic Air Sealing and..., Lead Generation, Sales Rep Training, Microsoft Office, Salesforce.com..., Enterprise Software, Salesforce.com, Account Management, Cloud Computing, Sales Management, Direct Sales, Sales, Team Leadership, Sales Process, Channel, CA Arcserve Partner Care, Solution Selling, New Business Development, Call Centers, Sales Operations, Leadership, Managed Services, CRM, Customer Service, Marketing, Customer Satisfaction, Training, Team Building, Program Management, B2B, Business Development, Troubleshooting, Teamwork, Time Management, Strategic Planning, Payroll, Tax Filiing, RUN Enhanced, RUN Complete, RUN Complete +, Customer Retention, Operations Management, Customer Experience, Technical Support
Education
Hochstein Schoolf for Music and Art 2012 — 2015
Percussion Instruments
Monroe Community College 2010 — 2012
Basic Air Sealing and Insulation, Construction Trades
Monroe Community College 2005 — 2007
Liberal Arts and Sciences, General Studies and Humanities
Sutherland Global Services July 2013 - Present
Concentrix June 2012 - June 2013
Grace Community Church November 2012 - Present
Grace Community Church October 2009 - Present
Dial America Marketing March 2012 - June 2012
Direct 2 Market Sales Solutions May 2008 - December 2009
Sutherland Global Services November 2006 - May 2008
Hess Corporation April 2006 - November 2007
Skills
SaaS, Percussionist, Building Maintenance, Basic Air Sealing and..., Lead Generation, Sales Rep Training, Microsoft Office, Salesforce.com..., Enterprise Software, Salesforce.com, Account Management, Cloud Computing, Sales Management, Direct Sales, Sales, Team Leadership, Sales Process, Channel, CA Arcserve Partner Care, Solution Selling, New Business Development, Call Centers, Sales Operations, Leadership, Managed Services, CRM, Customer Service, Marketing, Customer Satisfaction, Training, Team Building, Program Management, B2B, Business Development, Troubleshooting, Teamwork, Time Management, Strategic Planning, Payroll, Tax Filiing, RUN Enhanced, RUN Complete, RUN Complete +, Customer Retention, Operations Management, Customer Experience, Technical Support
Education
Hochstein Schoolf for Music and Art 2012 — 2015
Percussion Instruments
Monroe Community College 2010 — 2012
Basic Air Sealing and Insulation, Construction Trades
Monroe Community College 2005 — 2007
Liberal Arts and Sciences, General Studies and Humanities
Dan Attridge's Concentrix Experience August 2005 - September 2012
Job Senior Accounting Clerk at Xerox
Industry Outsourcing/Offshoring
Experience
Xerox January 2013 - Present
Concentrix August 2005 - September 2012
Birds Eye Foods April 2005 - July 2005
Monitor Group March 1999 - May 2004
Skills
Salesforce.com, Customer Service, Leadership, Process Improvement, Management, Sales, Lead Generation, Microsoft Excel, Account Management, Call Center, Invoicing, Microsoft Office, PowerPoint, CRM, Training
Education
Ithaca College
Bachelor of Science (B.S.), Sports Management
Xerox January 2013 - Present
Concentrix August 2005 - September 2012
Birds Eye Foods April 2005 - July 2005
Monitor Group March 1999 - May 2004
Skills
Salesforce.com, Customer Service, Leadership, Process Improvement, Management, Sales, Lead Generation, Microsoft Excel, Account Management, Call Center, Invoicing, Microsoft Office, PowerPoint, CRM, Training
Education
Ithaca College
Bachelor of Science (B.S.), Sports Management
Christie Wright's Concentrix Experience 2013 - Present
Job HR Generalist at Concentrix
Industry Human Resources
Experience
Concentrix 2013 - Present
ITT Exelis September 2011 - April 2013
NFI Logistics September 2005 - December 2009
Milliken & Company May 2002 - June 2005
InterCall 1997 - 2002
Skills
Applicant Tracking..., Onboarding, College Recruiting, HRIS, Employee Relations, Human Resources, New Hire Orientations, Personnel Management, Performance Management, Talent Acquisition
Education
Guilford College
Bachelor's degree, Business Administration and Management, General
Concentrix 2013 - Present
ITT Exelis September 2011 - April 2013
NFI Logistics September 2005 - December 2009
Milliken & Company May 2002 - June 2005
InterCall 1997 - 2002
Skills
Applicant Tracking..., Onboarding, College Recruiting, HRIS, Employee Relations, Human Resources, New Hire Orientations, Personnel Management, Performance Management, Talent Acquisition
Education
Guilford College
Bachelor's degree, Business Administration and Management, General
Farzana Salimi's Concentrix Experience June 2014 - Present
Job Research Associate
Industry Research
Experience
Concentrix June 2014 - Present
JMJ Technologies June 2013 - March 2014
Ministry of Public Health, Research Directorate April 2009 - May 2013
Ministry of Public Health, Reproductive Health Directorate October 2006 - March 2009
Skills
Program Management, Public Health, Training, Research, Policy, Technical Writing, Microsoft Office, Data Analysis, Qualitative Research, Capacity Building, Fundraising, Report Writing, Data Collection, NGOs, Proposal Writing, Reproductive Health, Epidemiology
Education
Kennesaw State University 2015 — 2015
Project Management Certificate
London School of Hygiene and Tropical Medicine, U. of London 2012 — 2013
Post Graduate Certificate, Clinical Research
Kabul Medical University 1998 — 2005
Doctor of Medicine (MD), Medicine
Concentrix June 2014 - Present
JMJ Technologies June 2013 - March 2014
Ministry of Public Health, Research Directorate April 2009 - May 2013
Ministry of Public Health, Reproductive Health Directorate October 2006 - March 2009
Skills
Program Management, Public Health, Training, Research, Policy, Technical Writing, Microsoft Office, Data Analysis, Qualitative Research, Capacity Building, Fundraising, Report Writing, Data Collection, NGOs, Proposal Writing, Reproductive Health, Epidemiology
Education
Kennesaw State University 2015 — 2015
Project Management Certificate
London School of Hygiene and Tropical Medicine, U. of London 2012 — 2013
Post Graduate Certificate, Clinical Research
Kabul Medical University 1998 — 2005
Doctor of Medicine (MD), Medicine
James McClurg's Concentrix Experience November 2014 - Present
Job Help Desk Coordinator at Concentrix
Industry Staffing and Recruiting
Experience
Concentrix November 2014 - Present
ManpowerGroup December 2008 - September 2014
Skills
Technical Support, Customer Service, Technical Communication, Written Communication, Home Networking, Windows 7, OS X, iOS, Active Directory, Windows XP
Education
Indiana University-Purdue University at Indianapolis 2011 — 2015
Bachelor's Degree, Computer Information Technology, GPA: 3.03
Blue River Valley Jr Sr High School 2003 — 2005
High School
Concentrix November 2014 - Present
ManpowerGroup December 2008 - September 2014
Skills
Technical Support, Customer Service, Technical Communication, Written Communication, Home Networking, Windows 7, OS X, iOS, Active Directory, Windows XP
Education
Indiana University-Purdue University at Indianapolis 2011 — 2015
Bachelor's Degree, Computer Information Technology, GPA: 3.03
Blue River Valley Jr Sr High School 2003 — 2005
High School
Cynthia Bleiler's Concentrix Experience June 2015 - Present
Job Customer Service Professional
Industry Consumer Services
Experience
Concentrix June 2015 - Present
Self-employed January 2012 - June 2015
Grand Hank Productions February 2010 - July 2013
Orion Morots May 1987 - February 2010
Skills
Time Management, Microsoft Office, Office Management, Customer Service, Office Administration, Telephone Skills, Data Entry, Outlook, Administrative..., Microsoft Word, Microsoft Excel, Invoicing, Customer Satisfaction, Training, Teamwork, Sales, Call Centers, Leadership, Event Planning, Accounts Receivable, Inventory Management, Social Media
Education
Kutztown University of Pennsylvania
Bachelor of Science (B.S.), Accounting and Business/Management
Strayer University Online
Concentrix June 2015 - Present
Self-employed January 2012 - June 2015
Grand Hank Productions February 2010 - July 2013
Orion Morots May 1987 - February 2010
Skills
Time Management, Microsoft Office, Office Management, Customer Service, Office Administration, Telephone Skills, Data Entry, Outlook, Administrative..., Microsoft Word, Microsoft Excel, Invoicing, Customer Satisfaction, Training, Teamwork, Sales, Call Centers, Leadership, Event Planning, Accounts Receivable, Inventory Management, Social Media
Education
Kutztown University of Pennsylvania
Bachelor of Science (B.S.), Accounting and Business/Management
Strayer University Online
Brittany Seeley's Concentrix Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Concentrix 2013 - Present
Vision Dodge, Chrysler and Jeep August 2010 - December 2012
Marina Dodge, Chrysler, Jeep and Mitsubishi September 2007 - August 2010
Skills
Customer Service, Sales, Retail
Education
Monroe Community College 2004 — 2012
Liberal Arts and Sciences/Liberal Studies
West Irondequoit High School 2000 — 2004
Diploma
Concentrix 2013 - Present
Vision Dodge, Chrysler and Jeep August 2010 - December 2012
Marina Dodge, Chrysler, Jeep and Mitsubishi September 2007 - August 2010
Skills
Customer Service, Sales, Retail
Education
Monroe Community College 2004 — 2012
Liberal Arts and Sciences/Liberal Studies
West Irondequoit High School 2000 — 2004
Diploma
DWIGHT HAMILTON's Concentrix Experience November 2014 - Present
Job Intuit TurboTax Product Support Agent at Concentrix
Industry Information Technology and Services
Experience
Concentrix November 2014 - Present
Kelly Educational Staffing September 2012 - May 2013
Delaware Technical & Community College January 2007 - December 2010
Skills
Information Assurance, Network Security, Computer Security, Information Security, Information Management, Desktop Administration, Project Management, Instructional Technology, Database Administration, Data Analysis, Business Intelligence, Business Strategy, Business Planning, Business Process..., Business Process, Databases, Data Warehousing, Data Modeling, Database Design, IT Strategy, IT Management, IT Service Management, IT Operations, IT Audit, IT Solutions, IT Project Leadership, IT Project..., IT Security Policies, IT Security Best..., IT Project Lifecycle, MS Project, Project Planning, Project Coordination, Project Delivery, Project Estimation, Competitive Intelligence, Market Intelligence, Business Intelligence..., Systems Analysis, System Deployment, System Design, System Testing, System Administration, Technical Writing, Network Administration, Networking, Operating Systems, Help Desk Support, Analysis, Instructional Design
Education
Wilmington University 2014 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance
West Chester University of Pennsylvania 2005 — 2007
Master's Degree, English Language and Literature, General, 3.6
Wilmington University 2003 — 2004
Master of Education (MEd), Elementary Education and Teaching, 3.4
Knox College 1996 — 2000
Bachelor's Degree, Political Science and Government
Concentrix November 2014 - Present
Kelly Educational Staffing September 2012 - May 2013
Delaware Technical & Community College January 2007 - December 2010
Skills
Information Assurance, Network Security, Computer Security, Information Security, Information Management, Desktop Administration, Project Management, Instructional Technology, Database Administration, Data Analysis, Business Intelligence, Business Strategy, Business Planning, Business Process..., Business Process, Databases, Data Warehousing, Data Modeling, Database Design, IT Strategy, IT Management, IT Service Management, IT Operations, IT Audit, IT Solutions, IT Project Leadership, IT Project..., IT Security Policies, IT Security Best..., IT Project Lifecycle, MS Project, Project Planning, Project Coordination, Project Delivery, Project Estimation, Competitive Intelligence, Market Intelligence, Business Intelligence..., Systems Analysis, System Deployment, System Design, System Testing, System Administration, Technical Writing, Network Administration, Networking, Operating Systems, Help Desk Support, Analysis, Instructional Design
Education
Wilmington University 2014 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance
West Chester University of Pennsylvania 2005 — 2007
Master's Degree, English Language and Literature, General, 3.6
Wilmington University 2003 — 2004
Master of Education (MEd), Elementary Education and Teaching, 3.4
Knox College 1996 — 2000
Bachelor's Degree, Political Science and Government
Brian Bannon's Concentrix Experience June 2003 - December 2005
Job Delivery Driver at Daltile
Industry Logistics and Supply Chain
Experience
Daltile October 2013 - Present
Big Apple Deli January 2013 - September 2013
ETS Staffing September 2011 - May 2012
Pizza Hut January 2006 - September 2011
Concentrix June 2003 - December 2005
Skills
Truck Driving, Service Delivery, Customer Service, Preventive Maintenance, Physical Inventory, Forklift Operator, CDL Class A, Class A License, Warehousing, People Skills
Education
Monroe Community College 1998 — 2001
Liberal Arts and Sciences/Liberal Studies
Pittsford-Mendon High School 1994 — 1998
High School
Daltile October 2013 - Present
Big Apple Deli January 2013 - September 2013
ETS Staffing September 2011 - May 2012
Pizza Hut January 2006 - September 2011
Concentrix June 2003 - December 2005
Skills
Truck Driving, Service Delivery, Customer Service, Preventive Maintenance, Physical Inventory, Forklift Operator, CDL Class A, Class A License, Warehousing, People Skills
Education
Monroe Community College 1998 — 2001
Liberal Arts and Sciences/Liberal Studies
Pittsford-Mendon High School 1994 — 1998
High School
Elana Davis's Concentrix Experience June 2015 - Present
Job iOS Tier 1 Advisor
Industry Information Technology and Services
Experience
Concentrix June 2015 - Present
Davis Household September 2011 - Present
Aldine ISD May 2006 - September 2011
Aldine ISD August 2003 - May 2006
Skills
Administrative..., Data Entry, PowerPoint, Customer Service, Microsoft Word
Education
Lone Star College System 2011 — 2014
Associate of Arts (AA)
Concentrix June 2015 - Present
Davis Household September 2011 - Present
Aldine ISD May 2006 - September 2011
Aldine ISD August 2003 - May 2006
Skills
Administrative..., Data Entry, PowerPoint, Customer Service, Microsoft Word
Education
Lone Star College System 2011 — 2014
Associate of Arts (AA)
Bradley Brill's Concentrix Experience February 2014 - Present
Job
Industry
Experience
Concentrix February 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Kansas State University 1978 — 1982
Bachelor of Business Administration (BBA) - Accounting, Accounting
Concentrix February 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Kansas State University 1978 — 1982
Bachelor of Business Administration (BBA) - Accounting, Accounting
Time Inc.
Pearson Education
Turner Broadcasting
Gannett
Nickelodeon
Mindshare
Univision Communications Inc.
Turner Broadcasting System