NICE Systems
Industry: Software company
DescriptionNICE Ltd. is a publicly-traded Israeli enterprise software company. It is one of the largest technology organizations in Israel. NICE develops both cloud and on-premises software based on advanced analytics. The company's software is used for customer experience, regulatory compliance and financial crime prevention. Headquarters: Ra'anana, Israel CEO: Barak Eilam (Apr 2014–) Revenue: 1.015 billion USD (2016) Subsidiaries: Actimize, Nexidia Inc., inContact, Inc.,
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NICE Systems Employees
Presidio Managed Services and Network Solutions Technology January 2015 - May 2015
WorkFlex Solutions August 2013 - June 2014
NICE Systems 2007 - August 2013
Yellow Book, USA 2003 - 2007
Verizon (formerly WorldCom / MCI) Long Distance 2000 - 2003
Cornerstone Media 1996 - 2000
Skills
SaaS, Call Center, Project Management, Marketing, Market Research, Marketing Communications, Marketing Management, Sales Management, Long-term Customer..., Advertising, Advertising Management, Telecommunications, Strategic Planning, Vendor Management, Management, Sales, Professional Services, Call Centers, Solution Selling, Salesforce.com, Account Management, CRM, Leadership
Education
University of Dayton 1981 — 1983
MBA, Marketing/Marketing Management, General
University of Dayton 1977 — 1981
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, Deans List
MGA Home Healthcare February 2015 - Present
Namaste Home Health and Hospice April 2014 - February 2015
Visiting Nurse Association of Colorado February 2013 - April 2014
Homewatch CareGivers April 2011 - August 2012
University of Colorado Hospital December 2009 - June 2010
NICE Systems July 2005 - August 2008
Skills
Home Care, Nursing, Case Management, Healthcare, BLS, Cpr Certified, Medicare, Health Education, Clinical Research, Telemetry, Behavioral Health, Mental Health, Medical Terminology, Rehabilitation, Wound Care, Public Speaking, Patient Safety, IV, Research, Strategic Planning
Education
University of Colorado Anschutz Medical Campus 2009 — 2010
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Colorado Boulder 1995 — 2001
Bachelor of Arts (B.A.), Physical and Biological Anthropology
NICE Systems September 2013 - Present
Skills
Project Management, Start-ups, Microsoft Exchange, Citrix, Strategic Planning, Cross-functional Team..., Leadership, Microsoft Office, Entrepreneurship, Public Speaking, Microsoft SQL Server, Mergers & Acquisitions, Photoshop, Salesforce.com..., Microsoft Dynamics, Active Directory, Windows server 2003 &..., Windows Update Server, QuickBooks, Systems Analysis, SugarCRM, Workflow, SASS, SPSS
Education
University of Massachusetts, Amherst 2002 — 2007
BS, Mathematics and Statistics
University of Massachusetts, Amherst 2002 — 2007
Mathematics and Statistics
Sumo Logic January 2015 - Present
Sumo Logic June 2014 - September 2014
NICE Systems June 2013 - September 2013
Kick Lead and Dream Soccer Camp July 2008 - July 2010
Skills
Java, Git, Hadoop, C/C++, MATLAB, Scala, IntelliJ IDEA, MySQL, Bash, Spring
Education
University of California, Davis 2010 — 2014
Bachelor of Science (B.S.), Computer Science and Engineering
Mountain View High School 2006 — 2010
High School
IXL Learning August 2015 - Present
Electrical Engineering and Computer Science August 2013 - May 2015
Berkeley Engineers and Mentors June 2013 - May 2015
CalTV May 2013 - May 2015
NICE Systems June 2014 - August 2014
Electrical Engineering and Computer Science June 2013 - August 2013
Caldwell Lab June 2012 - June 2013
Skills
Java, Video Production, C, Matlab, JavaScript, CSS, Microsoft Excel, Photoshop, Python, Web Design, Arduino, LaTeX, HTML, Unix, Final Cut Pro, Adobe Premiere
Education
University of California, Berkeley 2011 — 2015
Bachelor of Arts (BA), Computer Science
University of California, Berkeley 2011 — 2015
Bachelor of Arts (B.A.), Computer Science
NICE Systems December 2014 - March 2015
PayPal June 2014 - November 2014
Trulia February 2013 - April 2014
Arrow Electronics September 2010 - February 2013
Great-West Life August 2007 - September 2010
Various (Internal Audit Roles) 1998 - 2007
Skills
Analysis, Sales Operations, Sales Compensation, Data Analysis, Leadership, Microsoft Excel, Salesforce.com, Internal Audit, Analytics, Financial Analysis, Financial Modeling, Strategy, Critical Thinking, Meet Deadlines, Auditing, Finance
Education
University of Phoenix
BS, Accounting, 3.58
NICE Systems May 2013 - Present
Nokia August 2007 - Present
NICE Systems May 2013 - May 2013
Education
University of Central Punjab 2002 — 2008
poilt high school bhimber 1991 — 2000
NICE Systems June 2007 - Present
Skills
SaaS, VoIP, Pre-sales, Integration, Telecommunications, Microsoft SQL Server, CTI, SIP, IVR, Cisco Technologies, Unified Communications, Contact Centers, Telephony, Avaya
Education
University of Denver - Daniels College of Business 2000 — 2004
Business and IT
Deloitte July 2015 - Present
NICE Systems January 2015 - July 2015
HealthTrust Purchasing Group January 2014 - January 2015
Asurion July 2012 - January 2014
Acxiom October 2010 - July 2012
Acxiom February 2006 - October 2010
Skills
Analytics, Database Marketing, Email Marketing, SQL, Visio, HTML, Digital Marketing, XML, CRM, JavaScript, Project Management, Microsoft SQL Server, Business Intelligence, E-commerce, Management, Business Analysis
Education
University of North Carolina at Asheville 1999 — 2004
Bachelor of Arts (B.A.), Multimedia Arts
Calabrio, Inc June 2012 - Present
NICE Systems January 2011 - June 2012
NICE Systems January 2010 - March 2011
Rewards Network February 2009 - February 2010
Packaging Incorporated February 2006 - December 2008
NACR June 2004 - February 2006
Skills
Solution Selling, SaaS, Enterprise Software, Salesforce.com, Direct Sales, Unified Communications, Account Management, Sales Process, Call Logging, Contact Centers, Call Center, Channel, VoIP, Telecommunications, Cloud Computing, Professional Services, Lead Generation, Call Centers, Business Development, Strategic Partnerships, Vendor Management, Sales Operations, Integration, Sales, Networking, Sales Management
Education
University of Minnesota-Twin Cities 2000 — 2004
BA, Psychology, Business
BOLD
Crazy Moon Consulting LLC January 2010 - Present
Chief Outsiders October 2012 - April 2015
i2c Inc. April 2013 - October 2014
Effective IT LTD December 2012 - December 2013
BlueSnap (Formerly Plimus) - Sold to Private Equity Fund January 2010 - August 2012
NICE Systems 2009 - 2010
Amdocs November 2001 - April 2009
Clarify CRM - Acquired by Nortel / Amdocs 1998 - 2001
Compaq 1996 - 1998
Information Builders 1990 - 1996
Skills
SaaS, Start-ups, Global Marketing, B2B, Strategic Partnerships, Lead Generation, Go-to-market Strategy, E-commerce, Product Management, Enterprise Software, Business Alliances, Product Marketing, Thought Leadership, B2B Marketing, Multi-channel Marketing, Global Business..., Salesforce.com, Demand Generation, Strategic Alliances, Analytics, CRM, Marketing Management, Sales, Business Development, Executive Management, Professional Services, Marketing Strategy, Competitive Analysis, Strategy, Marketing, Cloud Computing, Social Media Marketing, Leadership, Mergers & Acquisitions, Marketing Communications, Integrated Marketing, Online Marketing, Mobile Devices, Management Consulting, Segmentation, Product Development, Market Planning, Telecommunications, Corporate Communications, Strategic Planning, Entrepreneurship, Mobile Marketing, Positioning, Messaging, Management
Education
University of Pennsylvania
Bachelor of Science (BS)
NICE Actimize October 2011 - Present
NICE Systems March 2010 - October 2011
Amdocs March 2008 - March 2010
Amdocs March 2007 - March 2008
Amdocs 2005 - 2007
IDF Navy 2002 - 2005
Nisha Group 2000 - 2002
Skills
Organizational..., Human Resources, Leadership Development, Management, Executive Coaching, Employee Relations, Talent Management, HR Consulting, Recruiting, Management Consulting, Change Management, Executive Management, Performance Management, Leadership, Strategic Consulting, Emerging Markets, Strategic Planning, Mergers, Employee Engagement, Mergers & Acquisitions, Onboarding, Strategy, Enterprise Software, Employee Benefits, Organizational Design, Consulting, HRIS, Deferred Compensation, Talent Acquisition, HR Policies, Succession Planning, Technical Recruiting, Workforce Planning, Executive Search, Career Development, Compensation, Organizational..., Employment Law, Performance Improvement, Due Diligence, Employee Training, Management Development, Interviews, HR Transformation, Training, Coaching, Team Building, Organizational Culture, Compensation Strategies
Education
University of Haifa 1997 — 2000
Master's degree, Organizational Psychology
University of Haifa 1995 — 1998
BA, Psychology & Communication
NICE Systems June 2006 - January 2009
Dictaphone Corp March 1973 - June 2006
Skills
Call Center, CRM, Leadership, Solution Selling, SaaS, Enterprise Software, Telecommunications, Customer Satisfaction, Product Management, Process Improvement, Direct Sales, Troubleshooting, VoIP, Telephony, Contract Negotiation, Professional Services, Salesforce.com, Call Centers, Account Management, Integration, Sales Process, Cross-functional Team..., Cloud Computing, Vendor Management, Strategic Partnerships, Program Management, Networking, Product Marketing, Start-ups, Data Center, Pre-sales
Education
University of Notre Dame - Mendoza College of Business
Leadership Programs
Atmel Corporation August 2013 - Present
Colorado Springs Fine Arts Center November 2011 - March 2015
NICE Systems February 2013 - June 2013
YMCA June 2008 - November 2011
Skills
Leadership, Rescue, Team Building, Conflict Resolution, Lifeguarding, Customer Service, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, OneNote, Research, Microsoft Word, Phone Etiquette, Databases, Critical Thinking, Data Entry, Nonprofits, Time Management, Higher Education, Community Outreach, Social Networking, Editing, Data Analysis, Volunteer Management, Public Speaking, Teaching, Fundraising, Facebook
Education
University of Colorado at Colorado Springs 2009 — 2012
Bachelor of Arts (B.A.), Biology and Chemistry
University of Northern Colorado 2008 — 2009
Chemistry
Cheyenne Mountain High School 2004 — 2008
High School Diploma
Cisco June 2014 - Present
NICE Systems March 2014 - June 2014
Altivon June 2013 - March 2014
Avaya / Nortel March 2007 - June 2013
Avaya, Inc December 2009 - March 2013
Best Buy Co., Inc March 1999 - April 2007
Skills
Unified Communications, Avaya, Telephony, VoIP, Solution Selling, Managed Services, Telecommunications, Channel, Call Center, Video Conferencing, Direct Sales, Channel Partners, Account Management, Wireless, Professional Services, IVR, Salesforce.com, IP, Cloud Computing, Sales Management, ACD, Call Centers, SaaS, Cross-functional Team..., Contact Centers, Strategy, Business Development, Customer Experience, SIP, Networking, Sales, Sales Operations, MPLS, Management, Demand Generation, Go-to-market Strategy, Co-location, Data Center, Selling, CTI, SIP Trunking, Avaya Technologies
Education
University of Arizona, Eller College of Management 1999 — 2003
B.S, Business Administration / Marketing
NICE Systems May 2005 - Present
Dictaphone-CRS September 2002 - May 2005
Ernst & Young March 2001 - September 2002
Dictaphone May 1984 - March 2001
Skills
Solution Selling, Go-to-market Strategy, Enterprise Software, SaaS, Direct Sales, Channel Partners, Strategic Partnerships, Sales Process, Salesforce.com, Sales, Professional Services, Product Management, Product Marketing, Sales Operations, Cloud Computing
Education
University of South Carolina-Columbia 1979 — 1983
BS, Marketing
NICE Systems January 2013 - Present
NICE Systems February 2011 - February 2013
Princeton University - Plasma Physics Lab February 2009 - February 2011
Standard Pacific Homes September 2003 - November 2008
California Training Cooperative January 2001 - September 2003
Skills
Negotiation, Procurement, Contract Management, Budgets, Employee Training, Process Analysis, Microsoft Excel, Purchasing, Contract Negotiation, Project Management, Process Improvement, Strategic Planning, Team Building, Great Plains Software, JD Edwards, Oracle SQL, Microsoft Office, Visio, Adobe Creative Suite, Subcontracting, Pivot Tables, Training, Pricing, Analysis, Program Management, Supply Chain Management, Process Scheduler
Education
University of Pittsburgh
Bachelor of Arts, Political Science
NICE Systems September 2011 - Present
Dassault Systèmes July 2008 - September 2011
Engineous Software February 2004 - July 2008
Agile Software / Eigner Inc. July 2002 - February 2004
Northrop Grumman February 2001 - June 2002
PTC July 1998 - August 2000
Lanier Worldwide June 1988 - July 1998
Skills
P&L Management, Consultative Selling, Sales Process, Solution Selling, Business Development, Selling Skills, Accountability, Leadership, Outsourcing, Executive Management, SaaS, Cloud Computing, Salesforce.com, Direct Sales, Enterprise Software, Sales Management, Selling, Product Management, Sales Operations, Management, Sales, Product Lifecycle...
Education
University of Delaware 1983 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
Delcastle Technical High School
NICE Systems March 2015 - Present
Anvil Network Solutions, Inc. January 2002 - Present
Strategic Products and Services (SPS) November 2007 - March 2015
Marathon Oil Company June 2007 - October 2007
Olympic Steel September 2003 - June 2007
Compushare August 2002 - March 2003
equitel, inc January 2001 - January 2002
University of North Carolina at Chapel Hill March 1998 - January 2001
Pacific Computer, Inc. July 1997 - March 1998
Skills
Cisco Technologies, VoIP, Active Directory, Troubleshooting, Windows Server, Datacenter..., VMware, Hyper-V, Microsoft Technologies, Disaster Recovery, Business Technology..., Avaya, Avaya Aura, Pre/Post Sales Engineers, Linux Server, SIP, Freeswitch, Information Technology..., NICE Call Recording, Call Copy, DVS Analytics, Implementation..., Implementation Planning, Implementation..., SharePoint, Avaya WFO, Verint, Call Center Architecture, Enterprise Solution..., Switches, Integration, Servers, Telecommunications, Technical Support, Networking, Enterprise Software, System Administration, Network Design, Telephony, Call Centers, Cloud Computing, Solution Selling, Unified Communications, Virtualization, Data Center, Microsoft SQL Server, CRM, LAN-WAN, Video Conferencing, SIP Trunking
Education
University of North Carolina at Chapel Hill 1993 — 1997
BA, Psychology
Urban Lending Solutions February 2015 - Present
NICE Systems January 2008 - Present
Par Tech September 2007 - January 2008
OC Machine January 2000 - September 2007
Adams County Public Schools September 1991 - September 1993
Skills
SQL, Windows Server 2003, Windows Server 2008, Telecommunications, VoIP, Remote Support, Windows Server, Firewalls, XP, Windows, Telephony, Cisco Technologies, Integration, Troubleshooting, Databases, Call Centers, Technical Support, Unix, Operating Systems, Remote Desktop, Networking, Routers, Switches, Software Documentation, Hardware
Education
University of Phoenix 2006 — 2009
Bachelor of Science, Information Technology
University of Colorado Boulder 1986 — 1990
BME, Music Education
NICE Systems December 2006 - Present
E. May Investments 2008 - 2013
The Home Depot March 2005 - December 2006
The Home Depot June 2004 - March 2005
The Hartford June 2003 - May 2004
The Hartford October 2002 - June 2003
CIGNA Healthcare April 2000 - September 2002
CIGNA Healthcare June 1999 - April 2000
Education
Vanderbilt University 1995 — 1999
BS, Economics & Human & Organizational Development
Cambridge University 1998 — 1998
George Peabody Scholar
TechFlow, Inc. May 2013 - Present
Mindgruve March 2012 - May 2013
The Active Network March 2010 - January 2012
Blackbaud November 2003 - February 2010
NICE Systems April 1998 - November 2003
IBS Corporation May 1995 - April 1998
IBM April 1985 - May 1995
Skills
SaaS, Team Leadership, Cross-functional Team..., Agile Methodologies, Enterprise Software, Software Development, JavaScript, Scrum, Agile Project Management, Web Applications, SQL, Java, C#
Education
University of California, Santa Barbara 1981 — 1985
B.S., Mathematical Sciences
Avaya August 2014 - Present
FirstRain October 2013 - May 2014
NICE Systems January 2010 - October 2013
NICE Systems January 2007 - December 2009
NICE Systems January 2001 - December 2006
Skills
Enterprise Software, Go-to-market Strategy, Program Management, Workforce Management, Cloud Computing, Business Analysis, Product Management, Strategic Partnerships, Professional Services, SaaS, Call Centers, Business Development, CRM, Pre-sales, Sales Management, Solutions Marketing, Solution Selling, Telecommunications, Unified Communications, Channel Partners, Pre-Sales Technical..., Analytics, Contact Centers, Software Project..., Cisco Technologies, Start-ups, Business Intelligence, Integration, CTI, VoIP, Sales Engineering, Team Leadership, Account Management, Telephony, Sales Process, Vendor Management, Salesforce.com, Call Center, Mobile Devices, Business Alliances, Software Industry, IVR, Sales Enablement, Outsourcing, Management
Education
University of Delaware - Lerner College of Business and Economics 1989 — 1993
Economics, Economics & MIS
NICE Systems December 2013 - Present
IBM Canada Ltd. January 2011 - July 2013
Oracle Canada May 2010 - January 2011
SAP/ Business Objects September 2008 - April 2010
SAS October 2005 - August 2008
Hyperion Software March 2003 - September 2005
Rational Software 2001 - 2002
Computer Associates International Inc 1997 - 2000
Cognos 1988 - 1997
Skills
Solution Selling, Enterprise Software, Strategy, Sales Process, Sales, Cloud Computing, Professional Services, SaaS, Direct Sales, Business Intelligence, Channel Partners, Salesforce.com, Selling, Sales Enablement, CRM, Software Industry, Sales Operations, Pre-sales
Education
University of Montreal
CEGEP DU VIEUX- MONTREAL
College Degree in Administration, Major in Finance
NICE Systems 2015 - Present
NICE Systems 2013 - 2015
NICE Systems 2010 - 2013
NICE Systems 2008 - 2010
Autonomy etalk 2006 - 2008
Alternate Access 2004 - 2006
Anderson Automotive Group 2002 - 2004
Broadband Gateways 2000 - 2001
Verizon 1997 - 2000
Education
University of North Texas 1993 — 1997
Bachelor's Degree
Texas Academy of Mathematics and Science 1993 — 1995
High School
Plexxi Inc. February 2015 - Present
Tom Brodeur September 2014 - February 2015
BTI Systems January 2009 - September 2014
Network Engines April 2007 - December 2008
NICE Systems April 2006 - April 2007
Alcatel January 2004 - April 2006
Service Advisors May 2002 - January 2004
Skills
Customer Service..., Project Management, Telecommunications, Professional Services, Technical Support, Strategic Partnerships, Training, Network Performance..., Cloud Computing, VoIP, MPLS, Wireless, IP, Start-ups, Operations Management, Switches, Ethernet, SaaS, Mobile Devices, Carrier Ethernet, Product Management, Data Center, Unified Communications, Security, Enterprise Software, Networking, Solution Selling, Management, Salesforce.com, Cross-functional Team..., Strategy, Business Development, Selling, Sales
Education
University of Massachusetts Boston 1973 — 1993
Bachelor of Business Administration (B.B.A.), Management Science
NICE Systems April 2013 - Present
Dex One October 2011 - April 2013
NICE Systems 2013 - 2013
Cricket Communications August 2008 - December 2011
Cricket Communications August 2008 - July 2010
Simpson Housing July 2007 - August 2008
American Medical Response September 2006 - July 2007
Select Comfort January 2003 - September 2006
Usanet November 2000 - April 2002
US Army September 1992 - November 2000
Skills
Microsoft SQL Server, Active Directory, Servers, Disaster Recovery, Troubleshooting, Microsoft Exchange, SQL, Linux, Windows 7, Databases, Database Administration, TCP/IP, Technical Support, Networking, Security
Education
University of Phoenix
DigitalGlobe April 2014 - Present
NICE Systems March 2013 - March 2014
microDATA GIS Inc. September 2011 - March 2013
IBM July 1996 - September 2011
United States Air Force November 1992 - June 1996
Skills
Network Administration, VoIP, Linux, Microsoft SQL Server, Solaris, Network Security, SIP, Telecommunications, Server Administration, CCNA, Public Safety Technology, VMware, Solarwinds, 2008 R2, Workstation...
Education
University of South Alabama 1990 — 1992
Associate's degree, Computer Science
BlueCat July 2015 - Present
NICE Systems July 2013 - Present
SSD Systems January 2012 - July 2013
ADT Security Services September 2007 - January 2012
24 Hour Fitness 2005 - 2007
Skills
Sales Management, Employee Hiring, Partnership Development, Cold Calling, CCTV, Account Management, Direct Sales, New Business Development, Sales Process, Access Control, Sales, Team Building, Business Development, Surveillance, Solution Selling, Sales Operations, B2B, Loss Prevention, Alarm Systems, Selling, IP Cameras, Security, Video Analytics, Video over IP, Recruiting, Management, Physical Security, Security Management, Enterprise Software, Strategy, Salesforce.com
Education
University of Phoenix 2009 — 2011
MBA, Business Administration
University of California, Berkeley 2000 — 2003
B.A., American Studies
NICE Systems April 2010 - Present
Microsoft September 2000 - March 2010
Microsoft September 2000 - March 2010
PHYCOM, INC September 1999 - September 2000
Skills
Shell Scripting, Go-to-market Strategy, Microsoft SQL Server
Education
University of Denver 2002 — 2005
Certificate, Computer Information Systems
University of the Pacific 1969 — 1971
BA, Liberal Arts
NICE Systems May 2015 - Present
NICE Systems May 2012 - May 2015
Sprint Nextel March 2011 - May 2012
CenturyLink April 2010 - March 2011
CenturyLink November 2009 - April 2010
Embarq 2005 - November 2009
Sprint 2002 - 2005
Sprint 2000 - 2002
Sprint 1998 - 2000
Sprint 1996 - 1998
Skills
Cross-functional Team..., Program Management, Telecommunications, Business Process..., Process Improvement, Project Management, CRM, Management, Leadership, Strategy, Product Marketing, Project Planning, Strategic Planning, Call Center, Performance Management, Vendor Management, Integration, E-commerce, Call Centers, Budgets, Networking, Product Management, Managed Services
Education
Rockhurst University 1999 — 2001
MBA, Business
University of South Florida 1982 — 1986
Bachelors, Systems Technology
ADP June 2015 - Present
Richard Dondes LLC March 2015 - June 2015
Weight Watchers International October 2013 - March 2015
Comcast Corporation April 2012 - October 2013
MetLife April 2011 - December 2011
LTech / Matlen Silver Group September 2010 - December 2010
HCL Technologies (Infrastructure Services Division) June 2010 - September 2010
CDI Corporation February 2008 - June 2010
UBS March 2007 - December 2007
NICE Systems April 2006 - December 2006
Skills
Service Desk/Help Desk..., Service Desk Management, Vendor Management, Outsourcing, IT Service Management, Change Management, Agent for Change, Project Management, Business Process, Integration, Process Improvement, Management, Operations Management, PMP, Program Management, Strategy, Business Services, Re-engineering, Team Building, Leadership, ITIL Certified, Team Leadership, Service Delivery, Software Documentation, PMO, Business Case, Incident Management, Cloud Computing, Infrastructure, Governance, ITIL, Contract Negotiation, Strategic Sourcing, Problem Management, Root Cause Analysis, Information Technology, Analysis, Project Planning, Performance Management, IT Strategy, Business Process..., Project Portfolio..., Call Centers, Cross-functional..., Continuous Improvement, Pre-sales, Adaptability, Coaching Staff, IT Management, IITIL Service Portfolio...
Education
University of Maryland College Park 1973 — 1977
B.A., Philosophy
Parkdale High School - Riverdale, MD 1970 — 1973
Maryland High School Diploma, College Preparatory
NICE Systems September 2011 - Present
ARCHIVE SYSTEMS, INC May 2008 - August 2011
RISKMETRICS GROUP, INC July 1998 - May 2008
JP MORGAN August 1995 - July 1998
Price Waterhouse November 1992 - August 1995
DDK & Company November 1991 - November 1992
Oppenheimer Capital August 1990 - November 1991
DREYFUS CORPORATION July 1989 - August 1990
Skills
Mergers, Accounting, Auditing, Executive Management, Financial Modeling, Mergers & Acquisitions, Risk Management, Due Diligence, Enterprise Software, Business Strategy, Cross-functional Team..., saas, Strategy, Start-ups, Finance, Analysis, Management, SaaS
Education
University of Missouri-Kansas City 1984 — 1989
Bachelor's degree, Accounting
NICE Systems May 2010 - Present
Plympton Athletic Youth Sports January 2012 - Present
SumTotal Systems September 2002 - May 2010
X.HLP September 2001 - September 2002
Corechange 1999 - 2001
Automatic Data Processing 1993 - 1999
Skills
Enterprise Software, SaaS, Software Sales, Selling, Software Industry, Sales Operations, Solution Selling
Education
University of Massachusetts Dartmouth 1990 — 1993
BS, Marketing
Weal-Har Group LLC February 2015 - Present
TidBitts February 2014 - March 2015
ClickFox January 2013 - February 2014
ClickFox, Inc. April 2006 - December 2012
MPowerIQ 2004 - 2007
NICE Systems April 2000 - February 2004
CenterPoint Solutions January 1998 - April 2000
Quantra Corporation April 1993 - December 1996
Financial Automation, Ltd. March 1990 - April 1993
Skills
Agile Methodologies, Avaya, Big Data, Call Center, Cisco Technologies, CTI, Contact Centers, Data Analysis, Databases, Database Design, Data Warehousing, Distributed File Systems, Financial Analysis, Financial Modeling, ETL, Flash, Flex, Greenplum, Hadoop, Java, Managing Start-ups, Microsoft SQL Server, Oracle SQL, PostgreSQL, Product Development, Product Lifecycle..., Relational Databases, Routing, SaaS, Software Consulting, Software Development, Software Lifecycle..., Servlets, Software Engineering, Telephony, Teradata, Unstructured Data, Web Applications, Web Analytics, SQL, Analytics, Integration, Unix, Architecture, Architectures, Cloud Computing, Enterprise Architecture, Call Centers, Enterprise Software, Management
Education
University of Colorado Boulder 1983 — 1985
Bank of America January 2015 - Present
Bank of America February 2014 - January 2015
NICE Systems May 2013 - December 2013
NICE Systems July 2008 - April 2013
Autonomy etalk March 2004 - June 2008
Coldwell Banker Residential Brokerage November 2000 - July 2006
Avaya, Inc. May 1997 - December 2000
Lucent Technologies October 1994 - May 1997
Skills
Salesforce.com, Salesforce.com..., CRM, Telecommunications, Professional Services, Project Management, Non-profit Volunteer, Enterprise Software, Business Process, Account Management, Call Centers, Business Process..., Vendor Management, Leadership, Program Management, Office365, Service Delivery, Pre-sales, VoIP, Managed Services, Real Estate, Customer Service, Networking, Training, Integration, Project Planning, SaaS, Requirements Analysis, Avaya, Call Logging, Cloud Computing, CTI, Unified Communications, IVR, SharePoint, Voice Mail, Microsoft Office, Real Estate Transactions, Contract Negotiation, Team Leadership, Engagement Management, Client Engagement, Team Management, Strategic Partnerships, Business Continuity, Call Recording, Lucent, Octel, MS Project, Strategic Planning
Education
University of North Texas 1987 — 1993
BBA, Management (HR)
NICE Systems April 2014 - Present
NICE Systems November 2012 - March 2014
NICE Systems December 2011 - November 2012
Fizzback September 2011 - December 2011
Skills
Consultancy, Client Presentation, SaaS, Hands-on Training, Performance Management, Survey Design, Customer Experience, Consumer Insights, Analytics, Data Visualisation, Performance Dashboards, Tableau, Statistics, SPSS, Environmental Policy, Policy Design, Policy Analysis, Experimental Design, Experimental Economics, Real Estate Finance, Customer Insight, Data Analysis, Analysis, Workforce Management, Text Analytics, Pre-sales, Business Strategy, Voice of the Customer, Telecommunications, Customer Experience..., Business Analytics, CRM, Net Promoter Score, Consulting
Education
University of Cambridge 2010 — 2011
MPhil, Environmental Policy
University of Cambridge 2007 — 2010
BA (Hons), Land Economy
Durham Johnston Comprehensive School 1999 — 2006
Keller Williams Realty Peachtree Road 2011 - Present
Nobody Likes Me May 2010 - Present
NICE Systems August 1999 - May 2005
MCI Corporation September 1996 - August 1999
Skills
Real Estate, Contract Negotiation, Relocation, Foreclosures, Buyer Representation, Single Family Homes, Real Estate Development, Investors, Short Sales, Due Diligence, Luxury, Real Estate Transactions, REO, Sellers, Property, Sales, Marketing Strategy, Selling, Negotiation, Commercial Real Estate, Condos, Investment Properties, First Time Home Buyers, Residential Homes, Referrals, Listings, New Home Sales
Education
University of Georgia - Terry College of Business 1991 — 1996
BBA, Mathmatics
Roswell High School
NICE Systems January 2006 - Present
IPC Information Systems September 1998 - December 2005
Skills
SQL Server, Troubleshooting, CTI, Systems Engineering, VoIP, IP, PBX, Avaya, Integration, Telecommunications, Microsoft SQL Server, CRM, Operating Systems, Databases, Servers, Technical Support, TCP/IP, Professional Services, Project Management, SIP, Cisco Technologies, Pre-sales, Telephony, System Deployment, Data Center, Unified Communications, Virtualization
Education
University of Maryland University College 1994 — 1998
Electronic Engineering
University of Alaska Fairbanks 1992 — 1994
Associates in Applied Sciences, Electronic Engineering
Engine Yard October 2014 - Present
Stitch Labs, Inc. April 2014 - September 2014
NICE Systems October 2009 - August 2013
Enkata May 2002 - September 2009
KANA October 1999 - May 2002
Oblix April 1998 - October 1999
Cambridge Technology Partners August 1995 - April 1998
Skills
Agile Methodologies, Scrum, Start-ups, Data Warehousing, Big Data, NoSQL, Hadoop, MapReduce, Analytics, Business Intelligence, Enterprise Software, Call Center, Performance Management, Offshore Software..., Business Process..., Marketing Automation, Resource Management, Resource Optimization, Star Schema, Java Enterprise Edition, Directory Services, LDAP, Java, JavaScript, SQL, Oracle SQL, Microsoft SQL Server, Web Services, Workflow Software, ETL Tools, ETL, Software Development, Cloud Computing, Distributed Systems, SaaS, Call Centers, Databases, Scalability, Oracle, CRM, Architecture, Product Management, Software Design, Software Engineering, Object Oriented Design, Architectures
Education
University of California, San Diego 1992 — 1995
Computer Science
NICE Systems August 2009 - Present
Verint Systems Inc. - Witness Actionable Solutions May 2005 - August 2009
ICT Group November 2001 - May 2005
Digital Lighthouse Corporation November 1997 - November 2001
Skills
Call Center, Change Management, Contact Centers, Workforce Management, CRM, Customer Experience, Enterprise Software, Business Process, Call Centers, Management, Strategy, Program Management, Pre-sales, Start-ups, Operations Management
Education
University of Baltimore 1992 — 1994
MBA, Marketing & Management
University of Pittsburgh 1988 — 1992
Bachelor of Arts, Business & Economics
FreeWave Technologies April 2013 - Present
NICE Systems January 2009 - April 2013
Endeavor Link January 2009 - January 2010
TruePosition July 2007 - December 2008
Openwave Systems Inc. January 2006 - July 2007
Cambridge Positioning Systems 2001 - 2006
Bulletin.net 1998 - 2001
Digital Transmission Systems 1995 - 1998
Hayes Microcomputer Products 1993 - 1995
General Datacomm Industries 1990 - 1993
Skills
Global Management, ..., Contract Negotiation, Global Management, Start-ups, New Business Development, Cross-functional Team..., Telecommunications, Management, Product Development, Product Marketing, SaaS, International Sales, Strategy, Strategic Partnerships, Wireless, Direct Sales, Accountability, Enterprise Software, Business Development, Business Intelligence, Product Management, Sales Process, Executive Management, Mobile Technology, CRM, Negotiation, Channel Partners, Leadership, Networking, Security, Cloud Computing, Business Alliances, Mobile Devices, Professional Services, Go-to-market Strategy, P&L Management, International Business, Sales, Pre-sales, Marketing Management, Data Center, Global Business..., Sales Operations, Consulting, Marketing Strategy, Competitive Analysis, Selling, Solution Selling, B2B, Marketing
Education
RCA Institute of Technology (BSCE)
BS
University of Alabama in Huntsville
NICE Systems April 2013 - Present
NICE Systems February 2010 - April 2013
Madison Square Garden December 2009 - February 2010
Virgin Mobile USA May 2009 - November 2009
Expand Networks August 2007 - April 2009
Loew-Cornell Inc. July 2006 - August 2007
Ballet Jewels, Inc. April 2005 - July 2006
Orbitx Financial Services Group May 1999 - July 2002
Skills
Accounting, Revenue Recognition, Telecommunications, Financial Analysis, Variance Analysis, GAAP, General Ledger, SEC filings, Sarbanes-Oxley Act, Fixed Assets, Financial Reporting, US GAAP, Business Analysis, Financial Audits, Sarbanes-Oxley, Accounts Receivable, Forecasting, Auditing, ERP, Executive Management, Financial Forecasting, Analysis, Finance, Account Reconciliation, Financial Services, Program Management, Financial Statements, Accruals, Payroll, Management, Cloud Computing, Tax, Journal Entries, Invoicing, Accounts Payable, Enterprise Software, Budgets, Mergers & Acquisitions, SaaS, Start-ups
Education
University of Maryland University College 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.571
University of Maryland University College 2007 — 2009
B.S. in Finance, Finance and Accounting, 3.826
Ex Libris February 2015 - Present
NICE Systems January 2013 - January 2015
NICE Systems July 2012 - December 2012
NICE Systems May 2011 - June 2012
Archbishop Moeller High School 1998 - 2011
GE Capital 1995 - 1998
Skills
Prospecting, Negotiation, Business Relationship..., Inside Sales, Enterprise Software, Sales Presentations, SaaS, Salesforce.com, Deal Execution, Coaching, CRM, Sales Process, Call Centers, Sales Management, Partner Management, Channel Partners, Analytics, Sales, New Business Development, Sales Operations, Qualifying Prospects, Strategy, Solution Selling, Direct Marketing, Team Management, New Market Expansion, Management, Leadership, Customer Experience, Multi-channel Marketing, Account Management, Direct Sales, Cold Calling, Professional Services, Executive Management, Business Development, Customer Retention, Selling, Software Industry, Lead Generation, Demand Generation, Go-to-market Strategy, Strategic Partnerships, Strategic Planning, Team Leadership
Education
University of Notre Dame 1991 — 1995
BA Business Administration, Marketing
Xavier University
Master's Degree, Education
Uber November 2014 - Present
One Kings Lane September 2013 - November 2014
NICE Systems June 2012 - August 2013
Merced Systems June 2011 - September 2011
Skills
Java, Python, Scheme, Hadoop, Datameer, C, C++, Matlab, LaTeX, HBase, Software Engineering, Machine Learning, Perl, Object Oriented Design, Clojure, Unix, Bash, Ansible, SQL, Distributed Systems, Linux, Databases, MySQL, Vertica, Ruby
Education
UC Davis 2007 — 2012
BS, Biomedical Engineering
Los Banos High School 2003 — 2007
Creelman, Inc. September 2014 - December 2014
NICE Systems March 2003 - July 2014
Orbotech April 1990 - January 2003
Skills
Electronics, Telecommunications, Account Management, Integration, Product Management, Access Control, Enterprise Software, Sales Engineering, Cloud Computing, Security, Go-to-market Strategy, Business Development, Professional Services, Solution Selling, Strategic Partnerships, Product Development, Troubleshooting, Storage, CCTV, Project Management, New Business Development, Direct Sales, Pre-sales, System Architecture, Management, Product Marketing, Cross-functional Team..., VoIP, SaaS, Video over IP, Salesforce.com, Wireless, International Sales, Sales Management, IP, TCP/IP
Education
University of Illinois at Urbana-Champaign 1983 — 1987
NICE Systems June 2013 - Present
NICE Systems February 2011 - Present
AAA Auto Club South September 2005 - February 2011
WellCare May 2004 - October 2005
The Coca-Cola Company July 2003 - April 2004
SBC Telecom May 2000 - May 2001
IEX 1995 - 1999
Barnett Bank, NA September 1993 - November 1996
Skills
Call Centers, Contact Centers, Workforce Management, Call Center, Enterprise Software, Customer Experience, Cloud Computing, Management, Genesys, Telecommunications, Solution Selling, SaaS, Training, Professional Services, Project Management, CRM, Unified Communications, Lead Generation, Avaya, Salesforce.com, Quality Assurance, IEX, Vendor Management
Education
University of South Florida 1991 — 1994
Bachelor of Arts, Mass Communications, Minor in Business and Political Science
NICE Systems April 2013 - Present
NICE Systems September 2008 - March 2013
Autonomy January 2005 - September 2008
Autonomy etalk January 2004 - December 2004
etalk Corporation 1996 - 2003
Teknekron Infoswitch 1996 - 1997
Skills
Account Management, Project Management, Enterprise Software, Vendor Management, Call Center, CTI, Program Management, Management, Leadership, IVR, PMP, Telecommunications, SaaS, VoIP, Project Planning, Training, Customer Satisfaction, Call Centers, Strategic Planning, CRM, Troubleshooting, Integration, Cloud Computing, Product Management, Professional Services
Education
University of South Florida
Bachelor of Arts, Communication
NICE Systems March 2012 - Present
Discover Financial Services 2009 - February 2012
BitWise Inc August 2006 - February 2012
Diamond Insurance Group 2008 - 2009
Tribune Company 2007 - 2008
Euclid Insurance Agencies 2006 - 2007
BitWise Solutions Pvt. Ltd. July 2003 - August 2006
Hollard Insurance 2005 - 2006
Skills
ETL, Data Warehousing, Informatica, Oracle, Ab Initio, Microsoft SQL Server, Unix Shell Scripting, Business Intelligence, SQL, Unix, Requirements Gathering, Requirements Analysis, .NET, Data Modeling, C#, Databases, ASP.NET, DB2, PL/SQL, SharePoint, Agile Methodologies, Agile Project Management, Business Objects, Testing
Education
Loyola High School (Pune, India)
High School
University of Pune
Masters, Computer Science
CenturyLink April 2014 - Present
Agilis International October 2012 - April 2014
NICE Systems September 2011 - October 2012
CFN Services September 2008 - September 2011
BEA Systems (Through We Are Marketing) August 2007 - June 2008
Cisco Systems, Inc January 2001 - August 2007
MCI/ANS/UUNET/WorldCom - 1995 - 2001
Price Waterhouse 1989 - 1992
Skills
Cloud Computing, SaaS, Product Management, Marketing Communications, Marketing Strategy, Marketing Management, Web Hosting, Telecommunications..., Analyst Relations, Strategic Public..., Telecommunications, Data Center, Lead Generation, Product Marketing, Managed Services, Management, Wireless, Business Development, Program Management, Marketing, VoIP, Analytics, Strategy, Go-to-market Strategy, Sales Process, Strategic Partnerships, Product Development, New Business Development, Solution Selling, Online Marketing
Education
University of South Florida
BS
Uber November 2014 - Present
One Kings Lane July 2013 - November 2014
NICE Systems April 2012 - June 2013
UC Consortium for Language Learning and Teaching March 2011 - March 2012
Skills
SQL, Java, Linux, PHP, Hadoop, Unix, Agile Methodologies, HTML, Scrum, Datameer, Vertica
Education
UC Davis 2008 — 2012
B.A.S., Computer Science, Economics
Edutain Me July 2015 - September 2015
UC Davis April 2015 - June 2015
NICE Systems June 2014 - August 2014
HackTech Hackathon FistBUMP Android NFC App, CA, 2014 January 2014 - May 2014
Davis Circles, San Jose, CA Software Group, Developer 2011 - 2013 June 2011 - June 2013
Skills
Python, HTML 5, Unix, Agile Methodologies, CSS, C++, C, PHP, HTML, MySQL, Java, Eclipse, Data Structures, Bootstrap, Photoshop, Unix/Linux, JavaScript, Linux, Android Development
Education
UC Davis 2011 — 2015
Bachelor's degree (BS), Computer Science and Managerial Economics
NICE Systems June 2015 - Present
NICE Systems November 2014 - Present
NICE Systems January 2014 - December 2014
NICE Systems February 2013 - January 2014
Nice January 2012 - January 2013
Pelephone 2009 - January 2012
013 barak 2007 - 2009
Netvision March 2001 - 2009
Israeli Navi August 1992 - August 1998
Skills
Call Centers, Customer Service, Product Management, Call Center, Management Consulting, Analytics, Change Management, Presentation Coaching, Executive Managment, Web Services, Pragmatic Marketing..., Text Analytics, Management, SaaS, Sales, Start-ups, Contact Centers, Strategy, Enterprise Software, Business Analysis, Technical Support, Telecommunications, Integration, Cloud Computing
Education
University of Haifa 2000 — 2004
Bachelor's degree, Economics
University of Haifa 2000 — 2004
Bachelor of Laws (LLB), Law
NICE Systems October 2014 - Present
JP Morgan Chase March 2011 - October 2014
IBM January 2006 - December 2010
Skills
PowerPoint, Excel, Word, Lotus Notes, Access, Microsoft Office, Scheduling, Contract Management, Customer Relations, MS Project, Billing, Strategic Planning, English, Vietnamese, Visio, Process Improvement, Outlook, Project Planning, Change Management, Documentation, PMP, Problem Solving, Vendor Relations, SharePoint, Program Management, Vendor Management, Call Center, Budget Management, Administration, SDLC, Planning, Customer Satisfaction, Coordination, Team Leadership, Mentoring, Risk Management, Project Management
Education
University of Florida 2003 — 2005
Masters, Management
University of Florida 1999 — 2005
B.A, Political Science
Sailthru May 2015 - Present
ExactTarget January 2011 - April 2015
NICE Systems January 2010 - January 2011
NICE January 2008 - December 2009
Witness Systems December 2000 - December 2007
Weblink Wireless 1998 - 2000
Skills
SaaS, Salesforce.com, Enterprise Software, Direct Sales, CRM, Solution Selling, Sales Process, Analytics, Strategy, Lead Generation, Selling, Email Marketing, Sales Operations, Business Development, Account Management, Leadership, Management, Cloud Computing, Call Centers, Software Industry, Marketing, Strategic Partnerships, Multi-channel Marketing, Sales, Channel, Complex Sales, Demand Generation, Professional Services, Digital Marketing, Social Media, Social Media Marketing, Mobile Marketing, Go-to-market Strategy, Integrated Marketing, Channel Partners, Mobile Devices
Education
University of Oklahoma
BA
PricewaterhouseCoopers June 2014 - August 2014
Bay Area Environmentally Aware Consulting Network January 2013 - August 2014
Mark Mullan Events August 2013 - December 2013
Energy Studies Institute, National University of Singapore May 2013 - August 2013
NICE Systems June 2012 - August 2012
Education
University of California, Berkeley 2011 — 2015
Bachelor of Science (B.S.), Environmental Economics and Policy
Irvington High School 2007 — 2011
High School Diploma
NICE Systems September 2015 - Present
Baltimore Police Department January 2013 - May 2015
City of Los Angeles July 1986 - January 2013
Skills
Enforcement, Criminal Investigations, Public Safety, Police, Emergency Management, Government, Security, Private Investigations, Criminal Justice, Investigation, Homeland Security, Security Management, Surveillance, Physical Security, Counterterrorism, Crisis Management, Firearms, Security Operations, Crime Prevention, Patrol, Evidence, Interrogation, NIMS, Law Enforcement..., Preparedness, Incident Command, SWAT, Executive Protection, Weapons of Mass..., Internal Investigations, Workplace Violence, First Responder, Community Policing, Tactics, Self Defense, Personal Protection, Taser, Weapons, Police Administration, Police Training, Field Training, Hostage Negotiator, Dignitary Protection, Field Training Officer, Criminal Intelligence, Homicide Investigations, Law Enforcement..., Active Shooter, Crime Analysis, Disaster Response
Education
University of Phoenix 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
NICE Systems April 2013 - Present
ASSA ABLOY January 2011 - April 2013
Onity Inc 1998 - 2010
Skills
Access Control, CCTV, Video over IP, Alarm Systems, Sales Management, Fire Alarm, Solution Selling, Physical Security, IPS, Integration, Security Operations, Video Analytics, Security, Intrusion Detection, IP Cameras, Account Management, Surveillance, Security Management, Key Account Management, Security, Corporate Security, Business Development, IP CCTV, Networking, Sales Process, New Business Development, Sales
Education
University of Alabama at Birmingham 1990 — 1996
Bachelor of Science in Management, Marketing and Management
NICE Systems July 2014 - Present
NICE Systems March 2013 - July 2014
Verint-Systems April 2011 - March 2013
Verint Systems December 2007 - April 2011
Witness Systems February 2006 - December 2007
Envision Telephony, Inc. 2002 - 2006
RefractiveWare 2001 - 2002
Skills
Team Building, Problem Solving, Leadership Experience, Call Center, Workforce Management, Business Consulting, Special Operations, Customer Retention, Project Management, SaaS, Business Intelligence, Customer Service, Process Improvement, Consulting, Professional Services, Leadership, Management Consulting, Contact Centers, Training, Program Management, Enterprise Software, Call Centers, Telecommunications, Integration, Software Documentation, Start-ups, CRM, Management, Vendor Management, Business Process..., Software Project..., Outsourcing, Product Management, Cloud Computing, Business Process, Cross-functional Team..., Business Analysis, Requirements Analysis, PMP, PMO, IVR, Service Delivery, Project Portfolio..., IT Management, Agile Methodologies, Solution Architecture, VoIP, Solution Selling, Software Development, Resource Management
Education
University of Colorado at Boulder 1992 — 1994
Willamette University 1990 — 1991
NICE Systems May 2011 - Present
Skills
SQL
Education
University of Colorado at Denver 2005 — 2009
BS, Accounting, Information Systems
NICE Systems June 2015 - Present
UCLA September 2014 - June 2015
Stanford Hospital & Clinics June 2014 - September 2014
Gryphon Soccer Club May 2012 - May 2014
CSUS Chinese Exchange Program June 2010 - August 2013
Verious June 2012 - August 2012
Skills
Coaching, Customer Service, English, Marketing, Microsoft Office, PowerPoint, Teaching, C++, NI LabVIEW
Education
UCLA 2013 — 2017
Computer Science
Crystal Springs Uplands School 2006 — 2013
High School
NICE Systems August 2013 - Present
NICE Systems November 2012 - August 2013
NICE Systems October 2011 - November 2012
Fizzback August 2010 - October 2011
Skills
Sales, SaaS, Customer Experience, Analysis, Business Strategy, Strategic Planning, Change Management, Data Analysis, Solution Selling, Business Analysis, Pre-sales, Consulting, Start-ups, CRM, Telecommunications, Strategy, Enterprise Software, Analytics
Education
University of Cambridge 2009 — 2010
Master of Philosophy (M.Phil.), Real Estate Finance
University of Cambridge 2006 — 2009
Master of Arts (M.A.), Land Economy
Durham Johnston Comprehensive School 1999 — 2006
NICE Systems April 2011 - Present
TPG TeleManagement October 2009 - April 2011
AIG December 2003 - October 2009
Verizon May 1998 - November 2003
Accenture (Andersen Business Consulting) May 1995 - September 1998
Verizon May 1994 - August 1994
Skills
Product Development, Marketing Strategy, Process Improvement, P&L Management, Product Management, Business Strategy, Business Intelligence..., Customer Experience, Project Management, Analytics, CRM, Product Marketing, Voice of the Customer, Business Intelligence, Management, Telecommunications, Leadership, Marketing, Sales Process, E-commerce
Education
Wake Forest University School of Business 1993 — 1995
MBA, Management
University of Georgia - Terry College of Business 1989 — 1993
BBA, Marketing
NICE Systems January 2015 - Present
twURL Media 2008 - Present
NICE Systems October 2012 - January 2015
Verint-Systems 2009 - October 2012
Verint-Systems 2008 - 2009
Corporate Training Services 1996 - 2008
Witness Systems 2002 - 2007
New Horizons 1994 - 1996
Skills
Customer Service, Project Management, SaaS, Software Implementation, Relationship Management, Telecommunications, Team Leadership, Call Recording, Business Development, Technical Product..., Negotiation, Marketing Strategy, Contact Centers, Speech Analytics, Program Management, Business Process..., Software Deployment, Implementation..., Online Advertising, Call Center, Avaya, CTI, Call Centers, Consulting, Customer Experience, Enterprise Software, Integration, Pre-sales, Process Improvement, Professional Services, Workforce Management
Education
University of South Florida 1988 — 1995
Leto
salesforce.com January 2012 - April 2015
Salesforce.com May 2008 - May 2012
SAP December 2004 - August 2007
YES DBS Satellite Services Ltd December 2003 - December 2004
YES DBS Satellite Services Ltd May 2000 - December 2003
NICE Systems June 1997 - May 2000
Skills
Product Management, Go-to-market Strategy, Business Development, SaaS, Enterprise Software, Cloud Computing, Agile Methodologies, System Architecture, Software Design, Software Project..., Strategic Sales, Sales Process, Channel Partners, Channel Sales, Entrepreneurship, Strategy, Salesforce.com, Analytics, Integration, CRM, Enterprise Architecture, Management
Education
University of California, Berkeley, Haas School of Business 2007 — 2009
MBA, Entrepreneurship, Marketing
Tel Aviv University (School of Engineering) 1999 — 2002
M.Sc, Industrial Engineering, Management, Supply Chains
Tel Aviv University (School of Engineering) 1996 — 2000
B.Sc, Industrial Engineering, Information Systems
WSO2 January 2013 - Present
NICE Systems March 2010 - December 2012
MuleSoft, Inc. March 2008 - March 2010
NorthStar, Inc. May 2004 - March 2008
Ariba October 2000 - May 2004
Autodesk May 1996 - October 2000
Strategic Mapping, Inc. September 1994 - May 1996
Pro/Tem Software August 1991 - September 1994
Skills
End User Training, Online Help, Enterprise Software, Education Software, APIs, Leadership, Training, RoboHelp, Technical Communication, SaaS, FrameMaker, SnagIt, Agile Project Management, Agile Methodologies, Single Sourcing, Manuals, Technical Documentation, Software Documentation, Technical Writing, Content Management, Professional Services, Wikis, XML, Software Project..., Usability Testing, Release Notes, Testing, Cloud Computing
Education
University of California, Santa Barbara 1989 — 1991
B.A., Geography
Slalom Consulting January 2015 - Present
Accenture October 2010 - December 2014
NICE Systems 2009 - 2010
Oracle 2006 - 2009
Enigma 2000 - 2006
Skills
Oracle E-Business Suite, Oracle SCM, Oracle CRM, Solution Architecture, Business Analysis, Business Process..., Requirements Gathering, Fit/Gap Analysis, Functional Design, Manage Client..., Project Management, Project Delivery, Supply Chain Management, Integration, CRM, SDLC, RICEF, ERP, Business Process, Enterprise Software, Business Process Design, IT Strategy, Oracle Applications, Business Transformation, PMO, Enterprise Architecture
Education
University of Massachusetts at Lowell
Bachelors Degree
Liberty Mutual Manager, PMOLiberty Mutual Insurance2008 - Present
NICE Systems 2007 - Present
Liberty Mutual Group 1997 - Present
Dynamics Research Corp 1986 - 1991
Skills
Cisco Technologies, PMP, SDLC, Vendor Management, Business Process..., Business Analysis, ITIL
Education
University of Massachusetts Lowell 1981 — 1985
NICE Systems August 2013 - Present
NICE Systems December 2008 - July 2013
Level 3 Communications January 2006 - December 2008
Telaid October 2003 - January 2006
TELAID INDUSTRIES 2002 - 2006
Skills
Telecommunications, Contract Negotiation, WAN, Network Design, SIP, Product Management, SaaS, TCP/IP, Business Analysis, Wireless, Call Center, Integration, Process Improvement, Unified Communications, Cisco Technologies, IP, Telephony, Project Planning, Call Centers, Change Management, Computer Network..., Strategic Partnerships, Management, Routing, Project Management, Operations Management, Vendor Management, Data Center, VoIP, Networking, Ethernet, Software Development, Professional Services, Cloud Computing, PMP, MPLS, Solution Selling, Solution Architecture, Contact Centers, CTI, Managed Services, Disaster Recovery, Avaya, Technical Support, Co-location, VMware, Active Directory, Enterprise Software, Software Documentation, Troubleshooting
Education
University of New Hampshire 1991 — 1995
Bachelor of Science (B.S.)
University of New Hampshire 1991 — 1995
Bachelor of Science (B.S.)
NICE Systems Solution EngineeringNice2005 - June 2011
Dictaphone, Corp. 1996 - 2005
Simplex Corporation January 1994 - May 1996
Cryotek East March 1993 - May 1995
Bell Laboratores June 1981 - November 1992
Skills
Unified Communications, Solution Selling, VoIP, Virtualization, CTI, Contact Centers, SaaS, ITIL, Professional Services, Managed Services, Pre-sales, Software Industry, Mobile Devices, IVR, Team Leadership, Wireless, Integration, Account Management, Direct Sales, Sales Operations, System Architecture, Sales Engineering, Business Development, Contact Centre..., Vendor Management, Security, Channel Partners, MPLS, Selling, Call Logging, Sales, Data Center, Avaya, Service Delivery, Enterprise Software, IP, Salesforce.com, Strategic Partnerships, Go-to-market Strategy, Telephony, Voice & Data Convergence, Product Management, SIP, Software Engineering, Sales Process, TCP/IP, Networking, Product Marketing
Education
The University of Connecticut 1977 — 1981
Doctor of Philosophy (Ph.D.), Bone Physiology
University of Connecticut 1977 — 1981
Master's Degree, Human Biology
University of Alaska Fairbanks 1973 — 1976
Master's Degree, Human Biology
University of Rhode Island
Bachelor of Arts (B.A.)
QEP Resources June 2015 - Present
QEP Resources, Inc. December 2012 - June 2015
Hein & Associates December 2008 - December 2012
The Kellogg Organization August 2007 - November 2008
NICE Systems October 2005 - May 2007
Real Estate Personnel September 2004 - September 2005
Skills
Financial Analysis, Data Analysis, Process Improvement, Microsoft Office, Microsoft Excel, Budgets, Outlook, Accounts Payable, PowerPoint, Microsoft Word, Financial Accounting, Payroll, Account Reconciliation, QuickBooks, General Ledger, Accounts Receivable, Accounting, Management, Customer Service, Financial Reporting
Education
University of Colorado at Boulder - Leeds School of Business 2000 — 2004
Bachelor of Science, Business Administration
NICE Systems April 2014 - Present
JDA Software April 2011 - October 2013
JDA Software 2006 - April 2011
Samsys January 2006 - June 2006
ClearOrbit January 2000 - August 2005
Essentus International, Inc, (formerly Richter Systems July 1999 - November 2000
JBA May 1991 - May 1999
Loadstar Systems, Inc. June 1985 - May 1991
Skills
Cross-functional Team..., Demand Generation, CRM, ERP, Management Consulting, Lead Generation, Professional Services, Software Project..., Strategy, Enterprise Software, Executive Management, Forecasting, Go-to-market Strategy, Integration, Pre-sales, Product Management, SaaS, Salesforce.com, Software Implementation, Solution Selling, Strategic Partnerships, Supply Chain, Supply Chain Management, Cloud Computing, Business Intelligence, Business Analysis, Business Alliances, Business Process..., Business Process, E-commerce, Business Development
Education
University of Michigan 1982 — 1985
BA, Economics
NICE Systems June 2015 - Present
House Party, Inc. September 2013 - April 2015
Silicon Mountain Technologies February 2012 - September 2013
SageFire, Inc. March 2009 - April 2012
SageFire, Inc. March 2009 - January 2012
Skills
PHP, CSS, MySQL, JavaScript, HTML, Zend Framework, Software Development, AJAX, Web Applications, Subversion, REST, Cloud Computing, Apache, jQuery, JSON, Agile Methodologies, Perl, MVC, XML, HTML 5, OOP, LAMP, Ruby, Web Services, Agile Project Management, Ruby on Rails, Scrum, Linux, Git, Web Development
Education
University of Colorado Boulder 2004 — 2008
NICE Systems April 2015 - Present
NICE Systems September 2012 - January 2015
NICE Systems Inc. March 2009 - September 2012
NICE Systems July 2007 - September 2009
Skills
ACD, Call Center, SNMP, Professional Services, CTI, Contact Centers, Call Logging, IVR, Telephony, VoIP, Avaya, Managed Services, Troubleshooting, Management, Pre-sales, Product Management, Resource Management, Enterprise Software, SaaS, Service Delivery, Cloud Computing, IP, Call Centers, SIP, Integration, Telecommunications, Unified Communications, Avaya Technologies
Education
University of Saskatchewan 1993 — 1998
Bachelor of Science (B.Sc.), Computer Science
Bishop James Mahoney High School 1990 — 1993
NICE Systems
Skills
Object Oriented Design, Agile Methodologies, Software Development, Design Patterns, Software Engineering, Software Design, XML, Java, Web Services, Microsoft SQL Server, Visual Studio, SQL, C++
Education
University of South Florida 1979 — 1985
NICE Systems October 2008 - Present
Merced Systems April 2008 - September 2008
Verint Systems June 2002 - March 2008
Witness Systems/Eyretel 2002 - 2006
e-Steel 1999 - 2001
IMA January 1993 - January 2000
Skills
Enterprise Software, Management Consulting, Consulting, Cloud Computing, SaaS, Product Management, Business Intelligence, Leadership, Professional Services, Pre-sales, Analytics, Solution Selling, Management, Contact Centers
Education
University of Maryland College Park
NICE Systems May 2007 - Present
Audatex 2000 - 2007
Education
University of Minnesota-Twin Cities 1980 — 1986
NICE Systems May 2007 - Present
Konica Minolta July 2003 - May 2008
The Economist 2000 - 2003
Education
University of Massachusetts, Amherst 1994 — 1998
NICE Systems August 2012 - Present
NICE Systems April 2004 - August 2012
Openwave May 2000 - August 2001
NETDelivery Corporation September 1997 - August 1999
SystemSoft May 1994 - May 1997
Skills
.NET, Windows, CTI, Java, C#, C++, SQL Server, JavaScript, HTML, C, ASP.NET MVC, Ruby, REST, API, Web Applications, Telephony, Call Recording, Visual Studio, Visual C++, Software Development, Software Engineering, Software Design, IVR, Asterisk, Technical Management, Application Development, Application Design, Mobile Applications, Android, WCF, Web Development, Web Services, Microsoft Technologies, Integration, Programming, Microsoft SQL Server, Call Logging, Object Oriented Design, VB.NET, SOAP, ASP.NET
Education
University of Illinois at Urbana-Champaign 1975 — 1980
NICE Systems December 2001 - April 2005
eLoyalty May 1999 - March 2001
Technology Solutions Company December 1989 - May 1999
Skills
Consulting, Business Analysis, CRM, Call Centers, Leadership, VoIP, Integration, Project Management
Education
University of Colorado Denver 1979 — 1984
MS, Accounting / Information Systems
University of Washington 1972 — 1976
BS, Psychology
NICE Systems April 2014 - Present
Kelley Drye & Warren LLP May 2012 - April 2014
ING Clarion April 2005 - March 2012
Darby & Darby June 2001 - April 2005
Skills
PeopleSoft, Accounting, ADP Payroll, Microsoft Office, ReportSmith, ADP, ADP ReportSmith, Account Reconciliation, Accounts Receivable, Budgets, General Ledger, Payroll, Financial Reporting, Microsoft Excel, Microsoft Word, Financial Analysis, Human Resources, Outlook, Benefits Administration, Accounts Payable
Education
University of Santo Tomas 1990 — 1993
Accounting
Drake Business School
Computerized Accounting
NICE Systems March 2010 - Present
CyberTech International November 2008 - March 2010
Cybertech January 2008 - March 2010
CyberTech North America January 2008 - March 2010
Autonomy 2007 - November 2007
Autonomy etalk October 2006 - November 2007
NICE Systems inc December 1999 - September 2007
Andrea Electronicd 1998 - 1999
Skills
Solution Selling, SaaS, Enterprise Software, Cloud Computing, Telecommunications, Account Management, VoIP, Sales Management, New Business Development, Product Management, Strategic Partnerships, Managed Services, Salesforce.com, Professional Services, Business Development, Direct Sales, Call Center, Unified Communications, Telephony, Sales
Education
University of Rhode Island 1991 — 1995
BA, Economics
NIMBL LLC. April 2015 - Present
NICE Systems May 2008 - September 2014
Aurora Loan Services August 2005 - May 2008
Great-West Life August 2004 - August 2005
Skills
Disaster Recovery, Integration, VMware, Active Directory, Windows Server, Microsoft SQL Server, Servers, Software Project..., Software Development, Agile Methodologies, SQL, VoIP, Security, ITIL, Troubleshooting, Virtualization, Cloud Computing, Unix, Linux, SDLC
Education
University of Denver - Daniels College of Business 2000 — 2004
BS, Information technology
NICE Systems March 2009 - Present
Avaya October 2007 - January 2009
Education
University of South Florida 1999 — 2001
NICE Systems May 2008 - Present
Lehman Brothers Bank August 2005 - May 2008
Aurora Loan Services 2006 - 2008
Education
University of Denver - Daniels College of Business 2000 — 2004
NICE Systems November 2012 - Present
American Residential Services November 2008 - November 2012
American Residential Services November 2008 - November 2012
TouchstStar November 2006 - November 2008
TouchStar November 2006 - November 2008
TouchStar Software November 2006 - November 2008
Touchstar Software 2006 - October 2008
Skills
Process Improvement, System Administration, Windows Server, Help Desk Support, Managed Services, Customer Service, Servers, Hardware, Microsoft SQL Server, Troubleshooting, VoIP, Operating Systems, Integration, Switches, Microsoft Office, Databases, Telephony
Education
University of Missouri-Saint Louis 1998 — 2002
University of Missouri St LouisBrill
Bachelors, Finance
NICE Systems April 2014 - Present
Homeland HealthCare 2011 - 2014
Skills
XP, Servers, Business Analysis, HTML, Active Directory, Vendor Management, Process Improvement, Program Management, SharePoint, Project Management, Microsoft Office, Team Leadership, Training, Software Documentation, Business Process..., Management, Team Building, Visio, Integration, Customer Service
Education
University of Arkansas 1996 — 2001
FirstRain May 2013 - Present
NICE Systems 2010 - 2012
NICE Systems 2007 - 2010
IBM 2006 - 2007
Infowave 2004 - 2005
PTC 2001 - 2003
PTC 2000 - 2001
PTC 1999 - 2000
PTC 1999 - 1999
PTC 1997 - 1999
Skills
Enterprise Software, SaaS, Sales Enablement, Solution Selling, Go-to-market Strategy, Cloud Computing, Channel, Management, Strategic Partnerships, CRM, Sales Operations, Direct Sales, Analytics, Professional Services
Education
University of Maryland College Park 1983 — 1988
Bachelor of Science (BS), Consumer Economics
Sonoma Partners May 2014 - Present
NICE Systems February 2011 - May 2014
ESM June 2006 - February 2011
The Integer Group September 2002 - May 2006
DriveOff.com June 2000 - February 2001
Market Results February 1999 - June 2000
Travel Technology Group June 1996 - February 1999
Skills
Program Management, MS Project, Integration, Project Management, Change Management, Management, Strategy, Training, Business Process, Telecommunications
Education
University of Illinois 1992 — 1996
NICE Systems August 1997 - Present
Skills
Solaris, C++, Windows, Object Oriented Design
Education
University of South Florida 1979 — 1985
NICE Systems June 2014 - Present
Bluewolf February 2013 - May 2014
Accenture May 2011 - February 2013
Samsung SDSA May 2009 - May 2011
Westfield October 2006 - July 2008
Skills
Cloud Computing, Salesforce.com, ITIL, Integration, Business Analysis, IT Strategy, SaaS, Enterprise Software, CRM, Business Strategy, Requirements Analysis, Solution Architecture, Account Management, Project Management
Education
University of Auckland 2005 — 2006
Master of Science, Physics
University of Auckland 2001 — 2004
Bachelor of Technology, Optoelectronics
NICE Systems June 2011 - Present
OpenSymmetry December 2008 - May 2011
Astadia Inc March 2008 - December 2008
Callidus Software October 2007 - March 2008
Department of Defense Community Bank July 2003 - February 2005
Skills
Project Management, ICM, Software Implementation, SaaS, CRM, Enterprise Software, Business Analysis, Software Implementation..., Software Project..., Business Intelligence, Engagement Management, Incentive Programs, System Administration, Management, Requirements Gathering, Product Management, Analysis, Process Improvement, Software Documentation, Training
Education
University of Phoenix 2007 — 2008
MBA, Master of Business Administration
University of Maryland University College 2004 — 2006
BS, Business Administration
NICE Systems January 2014 - Present
NICE Systems October 2008 - January 2014
Complete Business Systems August 2007 - September 2008
Nantucket.net June 1996 - January 2008
LCG Lewis Co August 2006 - July 2007
JFAssociates, Inc. 2002 - 2006
Skills
Telephony, Avaya, Call Center, IVR, VoIP, Team Leadership, Enterprise Software, Unified Communications, Troubleshooting, System Deployment, Cisco Call Manager, Process Improvement, Telecommunications, Disaster Recovery, Cisco Technologies, Networking, Technical Support, IT Operations, Contact Centers, Call Centers, Linux, Microsoft SQL Server, Security, Windows
Education
University of Massachusetts, Amherst 1997 — 2001
Bachelor's degree
Verint October 2008 - Present
AgentVI February 2006 - October 2007
NICE Systems February 2000 - October 2006
Education
University of Houston
B.S.
Bass Security Services, Inc. September 2015 - Present
Behavioral Recognition Systems, Inc. (BRS Labs) November 2014 - August 2015
BSI - Best Security Industries 2011 - November 2014
USS (Universal Surveillance Systems) 2010 - 2011
NICE Systems 2008 - 2009
ADT 2004 - 2007
Sensormatic 1994 - 2003
Skills
CCTV, Security, Access Control, Alarm Systems, Physical Security, Team Building, Surveillance, Biometrics, Operations Management, Account Management, Security Management, Sales Management, Key Account Management, Business Development, Business Strategy, Channel Sales, Problem Solving, Leadership, Sales Presentations, Closing Business
Education
University of Connecticut 1977 — 1981
BS, Marketing
TEKsystems September 2010 - Present
International Paper 2013 - 2013
Axcess Financial 2012 - 2013
Robert Half Technology August 2010 - August 2010
TEKsystems July 2010 - July 2010
Ascendum Solutions August 2008 - June 2009
NICE Systems July 2007 - July 2008
Kforce Inc. 2007 - 2008
Genesis10 March 2007 - May 2007
Siemens Business Services February 2005 - October 2006
Skills
Windows Server, Troubleshooting, XP, Network Administration, Computer Hardware, Technical Support, Microsoft Exchange, VPN, Windows, Networking, Software Installation, Hardware, Laptops, System Administration, Routers, Active Directory, Servers, Help Desk Support, System Deployment, Windows XP, Windows 7
Education
ITT Technical Institute 2009 — 2011
Associate of Applied Science
University of Cincinnati 1997 — 2003
Bachelor of Science
NICE Systems April 2014 - Present
Modus February 2013 - April 2014
3i-MIND April 2011 - January 2013
NICE Systems January 2000 - March 2011
Skills
Solution Selling, Go-to-market Strategy, SaaS, Enterprise Software, Strategic Partnerships, Business Development, Sales Management, International Sales, Sales Process..., P&L Accountability, Leadership, Staff Development, Entrepreneurship, Marketing Strategy, Acquisition Integration, Sales Metric..., Sales Forecasting and..., Fortune 1000, Public Sector, Salesforce.com, Turn Around Management, Start-ups, Demand Generation, Global Sales Team..., Channel Sales, Product Management, Product Marketing, Telecommunications, Management, Direct Sales, Sales Process, Cloud Computing, Mobile Devices, New Business Development, Security, Executive Management, Income Statement, Selling
Education
University of Central Florida - College of Business Administration 1986 — 1988
BSBA, Marketing
NICE Systems 2013 - Present
XO Communications July 2011 - July 2013
JCPenney July 2010 - July 2011
T-Mobile October 2009 - July 2010
SAIC December 2006 - October 2009
Carreker Corporation July 2001 - December 2006
Xpedior August 1996 - March 2001
Skills
JMS, Ant, Spring, Java Enterprise Edition, EJB, Weblogic, Hibernate, Tomcat, SOA, JDBC, JAXB, SOAP, Agile Methodologies, Web Services, Servlets, Websphere, Eclipse, JSP, Java, XSLT, Spring Framework, Apache CXF, Java Script, JQuery, DOJO, Maven, JavaScript, JBoss Application Server, Dojo
Education
University of Houston 1994 — 1995
Master of Sciences, Electrical Engineering
Zhongshan University 1986 — 1989
MS, Computer Sciences
Zhongshan University 1980 — 1984
Bachelor of Science (BS), Computer Science
NICE Systems November 2010 - Present
Avaya July 1998 - November 2010
Skills
Avaya, Telephony, VoIP, Voice Mail, Unified Communications, SIP, Telecommunications, IVR, IP, Call Center, TCP/IP, Integration, ACD, Troubleshooting, Switches, Audix, Managed Services, Linux, SQL, LAN-WAN, CTI, Contact Centers, ISDN, Routing, TDM, Cisco Technologies, NICE, NICE Call Recording, Call Centers
Education
Devry University 2006 — 2008
BA, Technical Management
University of Colorado Boulder 1991 — 1996
BA, Music
University of Colorado Boulder 1991 — 1996
BA, International Affairs
NICE Systems January 2014 - Present
Daikin AC January 2012 - August 2013
Craftmade International April 2011 - January 2012
KidKraft August 2005 - January 2011
Plonka Interactive February 2003 - April 2005
Mach Systems Consulting February 2000 - February 2003
4GNT February 2000 - June 2001
Mach Systems Consulting January 1998 - December 1999
ProNet, Inc July 1994 - December 1997
US Army and Texas National Guard June 1987 - June 1995
Skills
Microsoft SQL Server, SQL, ERP, Analysis, Databases, Process Improvement, Oracle, Team Leadership, Project Management, Product Development, Customer Service, Microsoft Office, Strategic Planning, Inventory Management, Team Building, Management, CRM, Business Intelligence, Troubleshooting, Salesforce.com, System Administration, Business Analysis
Education
College of the Mainland, Texas 1991 — 1994
University of Houston 1990 — 1991
Broadcom September 2003 - Present
NICE Systems 2000 - 2002
Skills
Testing, Debugging
Education
University of California, San Diego
KIDDOapp April 2014 - Present
talktala:_ February 2013 - January 2014
Vocativ January 2011 - January 2013
Star Management LLC May 2010 - January 2011
NICE Systems February 2007 - April 2010
Frutarom August 2004 - September 2006
Amdocs 2000 - 2004
Skills
Strategy, Business Development, New Business Development, Business Planning, Strategic Planning, Product Marketing, Product Management
Education
University of Nottingham 1996 — 1998
Msc, Psychology
Apple July 2015 - Present
NICE Systems March 2012 - July 2015
AdBidCentral Inc. 2010 - 2011
NUMMI 2009 - 2009
Skills
Six Sigma, Operations Management, Lean Manufacturing, Microsoft Office, SQL, Unix Shell Scripting, Software Testing Life..., Software Implementation, Process Improvement, Business Analysis, Business Process..., Business Process Design, Software Development
Education
University of California, Berkeley 2007 — 2010
BSc, Industrial Engineering and Operations Research
Sumo Logic April 2015 - Present
NICE Systems October 2014 - April 2015
NICE Systems (via acquisition of Merced Systems) February 2012 - October 2014
Merced Systems September 2010 - May 2012
NetQuote (Acquired by Bank Rate) April 2010 - September 2010
Dish Network December 2003 - April 2010
Skills
SQL, Business Intelligence, Microsoft SQL Server, Requirements Analysis, Visio, SSRS, Business Analysis, ETL, Business Objects, Project Management, Analysis, Databases, Integration, SSIS, Agile Methodologies, Data Warehousing, OLAP, OLTP, Dimensional Modeling, T-SQL, Excel, Cisco ICM, Report Design, Call Centers, Vendor Management, Management
Education
University of Colorado Denver 2004 — 2010
Bachelors, Computer Information Systems
Canidium January 2015 - Present
Canidium October 2014 - January 2015
Canidium July 2013 - October 2014
Anaplan Inc June 2012 - July 2013
Merced Systems October 2009 - February 2012
NICE Systems 2011 - 2012
Xactly Corporation 2007 - 2009
FaceTime January 2006 - January 2007
Sybase November 2004 - January 2006
CA Technologies January 2002 - October 2004
Skills
SaaS, Salesforce.com, Solution Selling, Enterprise Software, Cloud Computing, Management, CRM, Professional Services, Sales, Sales Process, Lead Generation, Business Intelligence
Education
University of Hartford 1992 — 1996
BS, Advertisting and Business
RSA, The Security Division of EMC June 2013 - Present
NetScout Systems/ OnPath Technologies acquired by Netscout 2012 - June 2013
Netoptics/ Acquired by IXIA April 2011 - July 2012
IceWEB 2010 - April 2011
KBLX Consulting 2007 - 2010
NICE Systems 2005 - 2007
NICE Systems 2002 - 2005
Radguard 1998 - 2002
Skills
Enterprise Software, Solution Selling, Cloud Computing, Go-to-market Strategy, SaaS, Salesforce.com, Storage, Data Center, Product Management, Lead Generation, Channel Partners, Strategy, Managed Services, Pre-sales, Sales Enablement, Sales Process, Unified Communications, Professional Services, Management, Start-ups, Business Development, Product Marketing, Sales, Channel, Virtualization, Security, Networking, Strategic Partnerships, Direct Sales, Account Management
Education
University of Houston
Bachelor of Science
NICE Systems December 2005 - March 2008
ICG Communications April 2000 - January 2005
Robert Half International December 1999 - April 2000
MCI/WorldCom April 1998 - October 1999
Skills
Switches, IP, Telecommunications, VoIP, Telephony, Project Management
Education
University of Colorado at Colorado Springs 1991 — 1995
BA, English and Creative Writing
NGSC February 2013 - Present
Convergint Technologies January 2012 - February 2013
Stanley Convergint Security Solutions January 2009 - December 2011
Access Security May 2008 - October 2009
NICE Systems August 2006 - April 2008
ADT Fire & Security August 2002 - April 2006
ADT Fire & Security October 1999 - July 2002
US Navy Reserve April 1987 - April 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, C++, HTML, C, Java, Public Speaking, Editing, Strategic Planning, Negotiation, Access Control, CCTV, Video Analytics, Sales Management, Alarm Systems, New Business Development, Account Management, Solution Selling, Biometrics, IP Cameras, Team Building, Cold Calling, Team Leadership, Strategic Partnerships, Fire Alarm, Security, Direct Sales, Integration, Proposal Writing, Networking, Sales Presentations, Risk Assessment, Key Account Management, Business Development, CRM, Leadership, Management, Sales, Sales Process, Strategy
Education
University of South Carolina-Columbia 1994 — 1997
Bachelor of Science (BS), Sports Management
NICE Systems November 2014 - Present
NICE Systems May 2012 - September 2014
NICE Systems February 2009 - May 2012
Skills
Pre-sales, Enterprise Software, SaaS, VoIP, Avaya, Unified Communications, Integration, Contact Centers, CTI, Professional Services, IVR, Cloud Computing, Telecommunications, Telephony, Call Centers, SIP, SQL, Software Project..., Agile Methodologies, Cisco Technologies
Education
University of Phoenix
Bachelor of Science (B.S.), Information Technology
NICE Systems January 2010 - Present
Hewlett-Packard January 2007 - September 2009
Education
USC 2004 — 2007
Software Architecture
University of Alabama 2001 — 2004
Computer Science
NICE Systems 1992 - Present
Education
University of North Alabama
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Mercati Consulting May 2010 - Present
NICE Systems March 2007 - May 2010
Skills
PMP, Certified Scrum Master...
Education
University of California, Los Angeles 2002 — 2007
Bachelor's degree, Management Information Systems, General