PGI Company
Industry: Web conferencing company
DescriptionPGi, or Premiere Global Services, Inc., is a multinational corporation and global provider of conferencing and collaboration solutions. Its products include audio conferencing, web conferencing, webcasting, videoconferencing and virtual meeting solutions such as iMeet and GlobalMeet. CEO: Don Joos Headquarters: Atlanta, Georgia, United States Chief marketing officer: Mark Roberts Parent organization: Siris Capital Group, LLC Number of employees: 2,100 (2013) Subsidiaries: ReadyTalk, TalkPoint,
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PGI Employees
Red Hat May 2011 - Present
Promethean February 2014 - Present
Open Hand Atlanta January 2006 - December 2012
Red Hat October 2010 - May 2011
Premiere Global Services July 2008 - October 2010
PGi June 2008 - October 2010
Red Hat March 2008 - June 2008
EarthLink, Inc. May 2007 - February 2008
HomeBanc Mortgage Corporation October 2004 - May 2007
Delta Air Lines February 2002 - October 2004
Skills
Strategy, Leadership, Marketing, Business Strategy, CRM, Analytics, Start-ups, E-commerce, Marketing Strategy, Change Management, Management, Integrated Marketing, Strategic Partnerships, Enterprise Software, Strategic Planning, Customer Experience, Customer Engagement, Customer Insight, Cross-functional Team..., Team Leadership, B2B, Training, Direct Marketing, Business Planning, Team Management, Non-profit..., Product Development, Product Marketing, Product Management, Lead Generation, Telecommunications, Marketing Communications, SaaS, Team Building, Voice of the Customer, Sales, Social Media, Segmentation, Executive Management, Marketing Management, Brand Management, Business Intelligence, Business Development, Competitive Analysis, Advertising, Multi-channel Marketing, Go-to-market Strategy, Global Management, Strategy Development, Public Relations
Education
MIT 1994 — 1996
MBA
Massachusetts Institute of Technology - Sloan School of Management 1994 — 1996
MBA
Rensselaer Polytechnic Institute 1986 — 1990
BS EE
PGi October 2010 - Present
PGi July 2009 - October 2010
PGi December 2008 - July 2009
HP September 2007 - September 2008
Luisa Graff Jewelers November 2006 - September 2007
T-Mobile May 2002 - May 2006
Skills
Sales Operations, Leadership, Management, Customer Satisfaction, Sales, Strategy, Enterprise Software, Solution Selling, Sales Process, Sales Management, Call Centers, Account Management, Technical Support, Telecommunications, Troubleshooting, Direct Sales, SaaS, Business Strategy, Business Process..., Staff Development, Brand Awareness, Customer Retention, Interpersonal..., Retail, Managed Services, Cloud Computing, CRM, Cold Calling, Customer Service, Selling, Product Management, Salesforce.com, Strategic Partnerships, Channel Partners, Marketing, Events Coordination, Global Business..., Global Operations, Unified Communications, Business Alliances, Webinars, direct sal, Performance Management, Incident Management, Marketing Management, Trade Shows, Direct Marketing, Strategic Negotiations
Education
National American University-Colorado Springs
Bachelor of Arts (BA), Business Administration - Marketing Emphasis, 3.8
SXSW October 2013 - May 2014
SXSW June 2013 - October 2013
Texas State University August 2012 - May 2013
Texas State University August 2012 - May 2013
AMOA-Arthouse January 2013 - April 2013
PGi July 2008 - August 2010
AdGraphics Inc. June 2007 - August 2007
Skills
Adobe Creative Suite, Microsoft Office, Printmaking, Packaging, Graphic Design, Typography, Organization Skills, Conceptualizer, Screen Printing, Illustration, Graphics, Advertising, Layout, Fine Art, Art, Illustrator, InDesign, Photoshop
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Fine Arts (BFA), Communication Design, Studio with an Emphasis in Printmaking, 3.92
The University of Texas at Austin 2007 — 2008
Manhattanville College 2006 — 2007
PGI February 2002 - September 2002
Entertainment Publications June 1994 - December 2001
Skills
Salesforce.com, Account Management, Cold Calling, Direct Sales, Social Media Marketing
Education
Michigan State University 1990 — 1994
PR/Communications
Robert Derector Associates May 2011 - Present
Highland Associates January 2011 - May 2011
PGi May 2010 - August 2010
Skills
AutoCAD, Word, PowerPoint, Excel, HVAC, Mechanism Design, Chillers, Cooling Towers, Heating, cooling, Ventilation, Construction, Cooling Water, LEED, Mechanical Engineering, Microsoft Word, Microsoft Excel, CAD, Construction Management, Engineering, MEP, General Awesomeness
Education
Manhattan College 2007 — 2011
Bachelor of Science, Mechanical Engineering
Target January 2015 - Present
InterCall August 2014 - January 2015
PGi October 2012 - January 2014
PGi July 2008 - October 2012
Macy's May 2006 - July 2008
Macy's May 2005 - May 2006
Macy's May 2003 - May 2005
Skills
Consulting, Competitive Analysis, SaaS, Webinars, Audio Conferencing, Large Events, Training, New Business Development, Strategic Communications, Fortune 500, Salesforce.com, Strategic Planning, Account Management, Business Intelligence, Cloud Computing, Sales Management, Direct Sales, Telecommunications, Sales Process, WebEx, Product Management, Management, Channel, CRM, Sales Operations, Solution Selling, Sales, Program Management, Business Strategy, Managed Services, Lead Generation, Selling, Strategic Partnerships, VoIP, B2B, Enterprise Software, Business Development, Professional Services, Strategy, Channel Partners, Unified Communications, Product Marketing, Customer Satisfaction, Customer Experience, Customer Retention, Live Meeting, Sales Presentations, Key Account Management, Cold Calling, Mobile Devices
Education
Montclair State University 1999 — 2003
Bachelor of Science - Business Administration, Management, Retail Management and Marketing, 3.38
The Climate Corporation June 2015 - Present
The Climate Corporation November 2014 - May 2015
PGi July 2013 - October 2014
PGi December 2010 - June 2013
PGi February 2007 - December 2010
PGi August 2006 - January 2007
PGi July 2004 - July 2006
Skills
Visual Basic, Java, Microsoft Office, Perl, Windows Server 2003, Windows Server 2008, SQL, Access, XML, Linux, Excel, Apache, Tomcat, JavaScript, IIS, AJAX, HTML 5, CSS3, Windows Server, Troubleshooting, Active Directory, Operating Systems, System Administration, MySQL, HTML, Microsoft SQL Server, Windows, Windows XP, Technical Support, SharePoint, Business Intelligence, CSS
Education
Johnson County Community College 2004 — 2007
AAS, Information Technology
1Source International December 2014 - Present
1Source International, LLC February 2014 - December 2014
PGi August 2013 - January 2014
Copper Services by PGi April 2013 - January 2014
Copper Services November 2007 - March 2013
Cherokee Family Violence Center April 2006 - November 2007
Raindance Communications January 2002 - April 2006
Target May 2000 - July 2004
Skills
Webinars, Management, Customer Service, Sales, Customer Satisfaction, Event Management, Customer Experience, Customer Experience..., Customer Experience..., Strategic Selling, Relationship Enhancement, Strategic Partnerships, Collaboration Solutions, Hosting Events, Conference Production, Event Technology, Telecommunications, Account Management, New Business Development, Video Conferencing, Strategic Planning, Solution Selling, CRM, Integration, Managed Services, Customer Retention, Start-ups, SaaS, Strategy, Leadership, Sales Management, Marketing, Strategic Communications, Salesforce.com, Business Development, Direct Sales, Sales Process, Lead Generation, Team Leadership, Audio Conferencing, Web Conferences
Education
Strayer University - Jack Welch Management Institute 2013 — 2015
Executive Master of Business Administration
Kennesaw State University 2000 — 2006
Bachelor of Science, Forensic Behavioral Analysis, Criminal Justice
Alliance Data September 2014 - Present
Kraft Tool Company January 2013 - August 2014
eFinance October 2012 - November 2012
AT&T August 2011 - October 2012
PGi December 2006 - June 2011
Univision Communications, Inc. April 2006 - September 2006
Sprint Nextel May 1991 - February 2006
Skills
Training, Customer Service, Management, Software Documentation, Telecommunications, Unified Communications, Solution Selling, Account Management, Program Management, Team Leadership, Audio Conferencing, Call Centers, Customer Retention, New Business Development, Sales, Vendor Management, Sales Process, Customer Satisfaction, Wireless, Cold Calling, CRM, Sales Operations, Direct Sales
Education
Johnson County Community College 1988 — 1989
shawnee mission northwest 1985 — 1988
Diploma
Seattle Children's January 2014 - Present
University of Washington July 2012 - Present
HRN Services June 2010 - Present
Cross Country TravCorps June 2010 - December 2010
Research Medical Center May 2009 - May 2010
University of Kansas Medical Center August 2007 - May 2009
Truman Medical Centers July 2004 - August 2007
PGi January 2001 - January 2004
Skills
Healthcare, Critical Care, Nursing, ACLS, BLS, Acute Care, Inpatient, Telemetry, Medical/Surgical, ICU, Patient Safety, Hospitals, Patient Education, EMR, Epic Systems, Nursing Education, Cerner
Education
Maryville University of Saint Louis 2012 — 2014
Masters of Science in Nursing, Family Practice Nurse Practitioner
University of Missouri-Kansas City 2011 — 2012
Bachelor of Science, Nursing
PGi May 2011 - Present
Harvest Graphics August 2004 - May 2011
Skills
Salesforce.com, Direct Sales, Telecommunications, Account Management, Unified Communications, Graphic Design, B2B, Marketing, SaaS, Managed Services, Sales Process, Sales, Social Media, Lead Generation, Solution Selling, Customer Retention, Strategic Partnerships
Education
Kansas State University 2000 — 2004
BFA, Graphic Design
PGi January 2013 - Present
PGi 2010 - December 2012
Genesys Conferencing/Intercall/West Corp August 2008 - March 2010
Genesys Conferenceing 2002 - August 2008
Global Crossing Conferencing 1998 - 2002
Global Crossing 1996 - 1998
Skills
Account Management, Sales, Training, Customer Satisfaction, Project Implementation, Fundraising, Process Improvement, Process Management, Process Development, Customer Service, Customer Relations, Client Relationship..., Client Communications, Project Coordination, Hiring, Microsoft Office, Outlook, PowerPoint, Problem Solving, Team Building, Teamwork, Team Management, Team Leadership, Contract Negotiation, CRM, Sales Process, Sales Management, Sales Operations, Telecommunications, Cross-functional Team..., Project Management, SaaS, Solution Selling, New Business Development, B2B, Project Planning, Unified Communications, Strategy, Strategic Partnerships, Managed Services, Integration, Call Centers, Marketing, Management, Leadership, VoIP, Customer Retention, Salesforce.com, Process Simulation, Vendor Management
Education
Metropolitan State College of Denver
BA
PGi May 2010 - Present
Education
Southwest Missouri State University 1987 — 1991
Missouri State University 1988 — 1990
Business
Time Warner Cable May 2015 - Present
Level3 March 2014 - February 2015
PGi December 2008 - February 2014
RH Donnelley October 2007 - December 2008
McClatchy January 2001 - August 2007
SPRINT January 2000 - January 2001
Micro Center January 1999 - January 2000
BAKER AND ASSOCIATES January 1998 - January 1999
BRANDSMART January 1997 - January 1998
SOUND ADVICE January 1995 - January 1997
Skills
Sales Engineering, Sales Process, Account Management, iPad, Audio Conferencing, Video Conferencing, Windows 7, PowerPoint, Microsoft Office, Firefox, Flash, Internet Explorer, iPhone, Business Meetings, GoToMeeting, Adobe Connect, Brainshark, Adobe eLearning Suite, Virtual Training, Collaborative Problem..., Collaborative..., Professional Services, SaaS, VoIP, Managed Services, Start-ups, Solution Selling, Cloud Computing, Contract Negotiation, Selling, Webinars, Sales, WebEx, Salesforce.com, Unified Communications, Channel Partners, Training, Lead Generation, Enterprise Software, Direct Sales, Telepresence, Co-location, Cold Calling, Collaboration Solutions, Hosted Services, Management, Networking, Product Management, Relationship Building, Sales Enablement
Education
US Navy 1990 — 1991
Central Missouri State University 1988 — 1989
AVIATION TECHNOLOGY; Individualized Instruction
lafayette county c-1 1984 — 1988
Johnson County Community College
Guest-Tek July 2011 - Present
PGi November 2010 - July 2011
LodgeNet Interactive Corporation February 2008 - November 2010
Corporate Sports Unlimited - The US10K Classic May 2004 - February 2008
Skills
Account Management, Direct Sales
Education
Brevard College 1995 — 1999
Associate Arts
Kennesaw State University
Bachelors of Science, Sports Management with a Concentration in Marketing
Kennesaw State University - Michael J. Coles College of Business
Master of Science, Conflict Management
Waddell & Reed December 2012 - Present
Waddell & Reed December 2009 - December 2012
PGi October 2005 - July 2009
Cultural Horizons, Inc. January 2005 - May 2008
Bernstein-Rein Advertising September 1997 - September 2000
Barkley 1995 - 1997
Skills
Business Analysis, Project Management, Product Management, Project Planning, SharePoint, Strategic Planning, Marketing Strategy, Business Development, Account Management, Market Research, Management, Business Strategy, Business Intelligence, Proposal Writing
Education
Kansas State University 1989 — 1993
Bachelor of Science (BS), Journalism and Mass Communications
Shawnee Mission North High School
Canadian Armed Forces August 2015 - Present
OJCR Construction Ltd. September 2011 - August 2015
Global Benefits August 2009 - April 2011
PGi April 2006 - December 2008
PGi January 2005 - April 2006
Memorial University of Newfoundland January 2001 - January 2004
The Sports Shop January 1989 - January 1991
Skills
Customer Service, Account Management, Accounts Payable, Sales, Microsoft Excel, Accounting, Payroll, Management, Accounts Receivable, Strategic Planning, Telecommunications, Business Development, Team Leadership, Salesforce.com, CRM, Sales Management
Education
Memorial University of Newfoundland 1999 — 2004
Business Administration
College of the North Atlantic 1987 — 1989
Business Management
PGi February 2012 - Present
Quest Diagnostics September 2010 - August 2011
JCPenney January 2009 - August 2010
H&R Block January 2009 - March 2010
Skills
Typing 35wpm, Cash Handling Experience, Customer Service, Customer Retention, Client Relations Skills, Call Center, Answering Phones, Fast Learner, Fast-paced, Microsoft Office, Team-oriented, Telephone Skills, Call Centers
Education
Ruskin High School 2002 — 2005
High School Diploma, N/A
McKendree College
N/A, Philosophy/ Pre law
Holiday Inn Express Boonville, Mo August 2014 - Present
The Courtyard by Marriott July 2013 - June 2014
PGi September 2011 - 2012
Holtze Executive Village November 2009 - August 2010
Holiday Inn & Suites May 2006 - April 2009
Skills
Opera 4.0, Opera 3.0, Microsoft Office, Holidex, IQWare, Adobe Illustrator, Microsoft Publisher, Microsoft Excel, Windows 2010, Windows 7, Windows 2000, Microsoft Windows 98, Windows Vista, MSDOS, Outlook Express, Microsoft Power Point, Internet Explorer, Mozilla Firefox, Google Crome, Google Maps, Tesla, Empower, Aspect, Adobe Office, Live Meeting, Microsoft Word, Administrative..., Online Advertising, Asset Managment, Bookkeeping, Business, Customer Service, Coordination, Data Entry, General Office Skills, Hospitality, Hotels, Innovation, Java, Leadership, Love Of Learning, Problem Solving, Outsourcing, Organization, Office Management, QuickBooks, Reliability, Security, Tourism, Teamwork
Education
Johnson County Community College 2006 — 2011
Associates in Applied Science, Hospitality Hotel Management
PGi October 1997 - June 2010
Skills
Customer Service, Human Resources, Microsoft Excel, PowerPoint, Microsoft Word, Employee Relations, Team Building, Performance Management, Recruiting, Microsoft Office, Payroll, Transportation, Office Administration, Job Scheduling, Appointment Scheduling, Master Scheduling, Meeting Scheduling, Logistics Management, Team Leadership, Process Improvement, Call Centers, Telecommunications, New Hire Orientations, Hiring, Mentoring New Hires, New Hire Paperwork, New Hire Processes, Audio Conferencing
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Human Resources
University of Colorado Colorado Springs 1996 — 2002
Bachelor's degree, Psychology and Sociology
PGi November 2009 - Present
Peachtree Residential Properties 2004 - 2009
Eagles Landing Dental Ceramics 1994 - 2004
Skills
Sales 2.0 Methodology, B2B / B2C Sales, Cloud Technology, Telecommunication /..., SaaS, Global Technology..., Unified Communications, Client Interaction &..., Strategic Planning /..., Contract Negotiation, Consultative Selling, Professional Networking, Value-Add / Up-Selling, Virtulization, Revenue Generation, Up-selling, B2B, Technology, Telecommunications, CRM, Business Networking, Retail, Sales, Selling, Strategic Planning, Business Development, Cloud Computing, Channel, Virtualization, Management, Leadership, Solution Selling, Salesforce.com, Direct Sales, Account Management, Strategic Partnerships, Sales Process, Customer Retention, Managed Services, Cold Calling, Sales Operations, Sales Management, Enterprise Software, Professional Services, Product Management, Key Account Management, Channel Partners, Lead Generation, Strategy, International Sales
Education
Kennesaw State University 1991 — 1994
Associate Degree, Business Administration
The Home Depot May 2015 - Present
PGi July 2014 - May 2015
AirWatch by VMware April 2013 - July 2014
AirWatch by VMware November 2013 - February 2014
AirWatch by VMware January 2013 - April 2013
Student Managed Investment Fund LLC August 2012 - January 2013
AirWatch by VMware May 2012 - August 2012
Student Managed Investment Fund LLC December 2011 - May 2012
Kennesaw State University January 2010 - May 2012
UniCredit Bank Austria AG June 2010 - September 2010
Skills
Leadership, Microsoft Excel, Financial Analysis, Management, Access, Finance, Analysis, Project Management, Bloomberg Terminal, Business Strategy, Business Analysis, Financial Modeling, Business Intelligence, Data Analysis, Quality Assurance, Team Leadership, SPSS, Visual Studio, Quantitative Analytics, Salesforce.com, Forecasting, SQL, Databases, VBA, Financial Reporting, Financial Forecasting, Analytics, Visual Basic, Tableau
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2013
Bachelor of Business Administration, Finance
Vienna Bilingual High School
SMI Technologies October 2013 - Present
Windswept Consulting, LLC May 2012 - Present
T-Systems NA July 2012 - July 2013
PGi April 2010 - March 2012
Aviat Networks June 2009 - March 2010
Nortel Networks October 2000 - April 2009
Prism September 1999 - October 2000
AT&T Solutions December 1998 - September 1999
MCI International August 1991 - December 1998
Skills
Six Sigma, P&L Responsibility, Program Management, Customer Experience, Business Transformation, ITIL Service Strategy, Business Continuity, Business Process..., Account Management, Organizational..., Outsourcing, Service Delivery, Integration, PMP, Cross-functional Team..., Leadership, IT Management, Managed Services, Telecommunications, Project Portfolio..., Operations Management, Call Centers, Data Center, ITIL, Project Planning, Professional Services, Strategy, Vendor Management, PMO, IT Service Management, Business Process..., eTOM, Management, CRM, Enterprise Software, Change Management, P&L Management, Process Improvement, Project Management, VoIP, Networking, Cloud Computing, SaaS, Consulting, Product Management, Unified Communications, IT Strategy, Wireless, Solution Selling, System Deployment
Education
Mercer County Community College 1984 — 1986
Computer Science, Business Management
Notre Dame High School 1978 — 1982
PGi February 2015 - Present
Verizon Business 2011 - December 2014
Verizon Business 2002 - 2011
Verizon Business 2001 - 2002
Verizon Business (MCI) 1999 - 2001
Skills
Program Management, Troubleshooting, ITIL v3 Foundations..., Microsoft Office, Unified Communications, Problem Solving, Project Management, Cloud Computing, Telecommunications, Visio, Networking, Managed Services, Strategic Planning, Governance, Business Process, Contract Management, Contract Compliance, Maintenance & Repair, Leadership, VoIP, Salesforce.com, Telecommunications..., Provisioning, PHP, Data Center, Pre-sales, Business Intelligence, MPLS, Sales, Strategy Implementation, HTML, JavaScript, Adobe Creative Suite, Photoshop, PowerPoint, Wireless, Strategy, Management, Telephony, Co-location, WAN, Call Centers, Maintenance
Education
Johnson County Community College 2010 — 2012
Web Applications Certification, 3.93
PGI June 2011 - Present
Infinity Plus Productions January 2005 - January 2010
Mobile Messenger, Inc. May 2008 - July 2009
Skytrails Aviation, Inc. January 2004 - May 2008
East West Sounds Online (Music Software Producer Doug Rogers) July 2003 - November 2003
AIG SunAmerica January 2001 - June 2001
Maritz Travel Company January 1998 - December 2000
CACI, Inc. October 1995 - November 1997
Central Fidelity Bank October 1993 - October 1995
Skills
Innovation, Results Oriented, Organizational..., Training & Development, Corporate Finance, Financial Analysis, Budgeting, Forecasting, Research Project..., Marketing Strategy, Media & Entertainment, Social Media Outreach, Proposal Creation, Contract Management, Entrepreneurship, New Business Development, MS Office Suite, SAP, Oracle, MYOB, Quickbooks, Microsoft Dynamics, ADP, Paychex, Mas 90, Salesforce.com, Access, Mentoring, Coaching, Jenzabar, Payroll Evolution, Intuit, NetPay, Payroll, Advertising, Human Resources, Social Networking, QuickBooks, Budgets, Strategy, ADP Payroll
Education
University of California, Los Angeles 2000 — 2009
Producing/Writing, Finance
Los Angeles Valley College 1997 — 2007
Associate of Arts (A.A.), Liberal/Media Arts
American Film Institute 1999 — 2000
Film
Northern Virginia Community College 1992 — 1997
Music, Business Management
Pepperdine University, The George L. Graziadio School of Business and Management
MBAJ
Pgi April 2013 - Present
PGi October 1998 - April 2013
Velocity Marketing biz January 2008 - December 2010
TVT Records January 1998 - October 2008
Camelot Entertainment 1991 - 1998
Skills
Salesforce.com, Email Marketing, Audio Conferencing, Webinars, Social Media Marketing, Management, Marketing, Customer Service, WebEx, SaaS, Live Meeting, Collaboration Solutions, Digital Marketing, Social Media, Product Marketing, B2B, Social Networking, Online Marketing, Account Management, Product Management, Marketing Communications, Unified Communications, Video Conferencing, Team Leadership, Webcasting, Training, Online Advertising, Customer Retention, Telecommunications, Human Resources, Web Conferences
Education
Lindenwood University
PGI March 2013 - Present
Tru-Fire July 1983 - March 1999
Skills
Strategic Planning, Customer Service, Contract Negotiation, Operations Management, Account Management, Sales Management, Microsoft Office, Business Development, Product Development, Inventory Management, Change Management, Key Account Management, B2B, Purchasing, Sales Process, Forecasting, Sales Operations, P&L Management, Business Planning, International Sales, Customer Satisfaction, Disaster Response, NIMS, Public Safety, Fire Safety, Emergency Management, Emergency Services, Fire Management, Preparedness, Hazardous Materials, Incident Command, First Responder, Rescue, Life Safety, Homeland Security
Education
Horace Mann 1979 — 1982
High School, 12
Moraine Park Technical College
Yelp February 2015 - Present
Dreams in Heels PR, LLC January 2014 - September 2014
LOUIS IX, LLC July 2013 - September 2014
Dow Jones February 2013 - March 2013
PGi August 2012 - October 2012
Verizon Wireless June 2008 - August 2012
Enterprise Rent-A-Car August 2004 - November 2007
Montclair State University August 2001 - June 2004
Montclair State University 2003 - 2004
Skills
Wireless Services, Quotas, Wireless Solutions, Customer Retention, Conflict Management, Team Leadership, Leadership Development, Marketing, Social Networking, Wireless, Sales Management, Sales, Sales Process, Recruiting, Coaching, Team Building, Direct Sales, Cold Calling, Leadership, Salesforce.com, Management, Public Relations, Selling, Customer Service, Event Planning, Training, Program Management, Negotiation, Account Management, Sales Operations, Social Media, Facebook, Blogging, Press Releases, Microsoft Office, Editing, Communication, Marketing Strategy
Education
Montclair State University 2011 — 2014
Master of Arts (M.A.), Public and Organizational Relations, 3.8 GPA
Montclair State University 2000 — 2004
BA, English/ Creative Writing
Elizabeth High School 1996 — 2000
High School Diploma, Visual and Performing Arts
Ford Motor Company November 2014 - Present
At&t May 2010 - Present
Oklahoma Department of Corrections January 2010 - April 2010
PGi May 2009 - January 2010
Northrop Grumman Corporation November 2008 - April 2009
The Exchange March 2007 - November 2008
US Army October 1993 - November 2001
Skills
Customer Service, Call Center, Troubleshooting, Fax, Data Entry, Team Leadership, Security, Outlook, Microsoft Office, Telephone Skills, Team Building, 10 Key, Customer Satisfaction, Training, Software Documentation, Microsoft Excel, Leadership, Inventory Management, Microsoft Word, System Administration, Supervisory Skills, Call Centers, Public Speaking, Sales, Problem Solving, Management, Program Management, Account Management, PowerPoint, Strategic Planning, Event Planning, Process Improvement, Marketing, Project Management
Education
Midlands Technical College 2001 — 2004
Public Service, Criminal Justice, 3.5
Midlands Technical College 2001 — 2004
Associate's degree, Public Administration
Hollingsworth & Vose February 2010 - Present
Hollingsworth & Vose January 2003 - Present
PGI January 2000 - January 2003
Burlington Industries August 1998 - January 2000
Mondi Packaging October 1991 - August 1998
Skills
Product Development, International Sales, Global Marketing, Cross-cultural, Asian markets, Strategic Planning, Marketing Strategy, Marketing Management, Strategic Leadership, Business Strategy, Product Marketing, Contract Negotiation, Pricing Strategy, Building Relationships, Cross-functional Team..., Sales Management, New Business Development, Key Account Management, Product Management, Business Development, Process Improvement, P&L Management, Pricing, International Business, Market Analysis, Leadership, Sales Operations, Strategy, Market Development, Team Building, Paper Industry, B2B, Forecasting, Change Management, Sales, Business Planning, Supply Chain Management, Start-ups, Supply Chain, Continuous Improvement, Negotiation
Education
Luleå University of Technology 1984 — 1988
B. Sc, Business Administration and Economics
W.R.H.S 1979 — 1980
PGi November 2006 - Present
Truman Medical Centers 2006 - 2007
AT&T June 1996 - June 2005
Skills
Telecommunications, Customer Experience, Customer Retention, Call Centers
Education
Longview Community College
Pgi March 2014 - June 2015
Reddy Ice June 2012 - March 2014
Elm Avenue Management formerly Shenandoah Valley Industries July 2008 - June 2012
Minnick Education Center August 2007 - June 2008
Shenandoah Valley Office on Youth 2006 - 2007
Skills
Safety Audits, Employee Relations, Organizational..., Benefits, Payroll, Safety Management, Compensation, Performance Management, Industrial Safety, Manufacturing, Forklift Operator, First Aid, Record Keeping, Cpr Certified, Workers Compensation, Human Resources, Benefits Administration, Personnel Management, Employee Engagement, Onboarding, Customer Service, FMLA, Community Outreach, Event Planning, Public Speaking, HR Policies, Interviews, New Hire Orientations, Workplace Safety, Performance Appraisal, College Recruiting, Deferred Compensation, Employee Benefits, Employee Training, Time Management, Training
Education
Mary Baldwin College 2002 — 2006
BA, History
FDHS
Business Development January 2014 - Present
Theorem Clinical Research April 2013 - February 2014
Judge Unified Communications June 2011 - April 2013
Polycom April 2010 - June 2011
PGi July 2008 - April 2010
Genesys Conferencing April 2005 - July 2008
HP June 2002 - December 2004
Skills
Solution Selling, Unified Communications, Video Conferencing, Managed Services, Telepresence, Sales Management, Channel, Sales, Account Management, Salesforce.com, Cold Calling, Management, SaaS, Direct Sales, Channel Partners, Audio Conferencing, Telecommunications, Strategic Partnerships, Sales Process, Cloud Computing, Selling, Lead Generation, VoIP, Enterprise Software, Professional Services, B2B, Go-to-market Strategy, New Business Development, Wireless, Sales Operations, CRM, Business Development, Key Account Management, Product Management, Mobile Devices, International Sales, Competitive Analysis, Strategy, Sales Presentations, Customer Retention, Product Marketing, Contract Negotiation, Cross-functional Team..., Partner Management, Demand Generation, Networking, Start-ups, Webinars, Sales Enablement, Vendor Management
Education
Maryville College 1998 — 2002
BA, Sociology
Maryville College 1998 — 2002
Sociology
PGi January 2015 - Present
PGi August 2013 - December 2014
PGi May 2012 - August 2013
J.Crew November 2011 - April 2012
Devyne Intervention Worldwide, Inc January 2011 - May 2011
Skills
Public Relations, Event Planning, Social Media, Blogging, Public Speaking, Apparel Merchandising, Visual Merchandising, Marketing Strategy, Merchandising, Facebook, Event Management, Social Media Marketing, Marketing, Sales, Social Networking, Salesforce.com, Marketing Communications, Email Marketing, Advertising, Online Marketing, HubSpot, Inbound Marketing, Budgets, Fashion, Online Advertising, Trade Shows, B2B, Lead Generation
Education
Kennesaw State University 2006 — 2011
Bachelor of Science, Communication; Organizational Communication
Imaginary Road Studios May 2007 - Present
PGi June 2010 - December 2010
Publix Supermarkets May 2007 - August 2008
Education
Liberty University 2008 — 2012
Communication Video Broadcasting and Ad/Pr
Chideo July 2014 - February 2015
PGi October 2011 - October 2014
Metanoia Software Solutions Pvt. Ltd. June 2011 - September 2011
Rackspace Hosting November 2010 - May 2011
Sears Holdings Corporation July 2010 - October 2010
New Mexico Corrections Department April 2010 - June 2010
Verizon Business July 2009 - April 2010
Verizon Business July 2009 - April 2010
New Mexico Corrections Department July 2008 - June 2009
Education
Texas A&M University-Commerce 2007 — 2007
MIS, Management, 3.67
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, Computer Science
PGi January 2013 - Present
Skills
Product Management, Audio, Global Marketing, Global Collaboration, B2B Integration, B2B, Mergers, Brand Development, Product Launch, Product Life Cycle..., Social Media, Product Lifecycle..., Salesforce.com, Sound, Sales Operations, Solution Selling, Sales Management, Strategic Planning, Marketing Strategy, Cross-functional Team..., Marketing, Telecommunications, Sales, Competitive Analysis, Product Development, SaaS, Strategic Partnerships, Account Management, Strategy, Management, New Business Development, Customer Satisfaction, Pricing, Negotiation, VoIP, Vendor Management, Team Building, Webinars, Training, Leadership, Product Marketing, Cloud Computing, Channel, Business Development, Channel Partners, Direct Sales, Mobile Devices, Go-to-market Strategy, Customer Retention, Social Media Marketing
Education
LaGrange College 1998 — 2002
Bachelor's Degree, Business Administration and Management, General
LaGrange College
B.A, Business Administration; International Business
Konica Minolta Business Solutions U.S.A., Inc. May 2010 - Present
PGi 2008 - 2010
AT&T 2006 - 2008
Skills
Managed Print Services, Major Accounts, Direct Sales, Document Imaging, Cold Calling, Sales Process, Contract Negotiation, Solution Selling, Document Management, Salesforce.com, Selling, B2B, Sales Presentations, Lead Generation, Sales Operations, Customer Retention, SaaS, Professional Services, CRM, New Business Development, Strategic Partnerships, Account Management, Sales, Building Relationships, Business Development, Strategy
Education
Lindenwood University 1995 — 1999
Bachelor of Fine Arts (BFA)
Hillcrest High School 1991 — 1995
Target October 2014 - Present
The Oxalis Group January 2014 - May 2014
Ray Fusco Inc January 2014 - May 2014
Ozsale.com.au June 2013 - August 2013
PGi August 2012 - November 2012
Skills
Teamwork, Social Networking, International Business, Sales, Facebook, PowerPoint, Microsoft Office, Microsoft Word, Online Marketing, Microsoft Excel, Social Media, Leadership, Competitive Analysis, Social Media Marketing, Illustrator, Marketing, Russian, Bloomberg Terminal, Multilingual, Retail Sales, Time Management, Public Speaking, Foreign Languages, Italian, Dunn & Bradstreet, Adobe Photodeluxe, Telephone Skills, Spreadsheets, Tumblr, Passion for Success, Office Administration, Social Networking Sites, business research..., Adobe Illustrator, Scheduling, Strategic Hiring, Visual Merchandising
Education
Marist College 2010 — 2014
Bachelor of Science (BS), International Business
Macquarie University 2012 — 2013
Floral Park Memorial 2006 — 2010
PGi August 2011 - Present
Red River Sanitors April 2007 - July 2011
Valor Telecom May 2000 - October 2006
Northern Arkansas Telephone Company April 1994 - December 1999
Skills
Telecommunications, Salesforce.com, Call Centers, Team Leadership, Sales Process, Customer Service, Data Analysis, Customer Satisfaction, Sales, Marketing Strategy, B2B, Account Management, SaaS, Microsoft Excel, Analytics, Access, Process Improvement, Sales Management, Customer Experience, Competitive Analysis, Management, Business Analysis, Start-ups, Audio Conferencing, Project Management, Operations Management, Team Building, Email Marketing, Vendor Management, Landing Page..., Business Objects, HubSpot, Hadoop, Hive, Apache Pig, GoodData, Silverpop Engage
Education
Harvard Business School E-Learning 2002 — 2003
Certificate, Management Training
SCVATS 1990 — 1991
Certification, Data Processing and Data Processing Technology/Technician
West Plains High School 1986 — 1990
Diploma, General
Johnson County Community College
Big Data
Johnson County Community College
Big Data Certificate
Calthorpe Park School
PGi November 2014 - Present
Heritage Makers - a Youngevity Company September 2009 - Present
ACT Conferencing, a PGi Company July 1999 - November 2014
Skills
Blogging, Social Media, Customer Service, Social Media Marketing, Public Speaking, Team Building, Event Planning, Microsoft Office, Newsletters, Books, Direct Sales, CRM, Marketing Communications, Online Advertising, Coaching, HTML, Technical Support, Management, Sales, Trade Show Production, Trade Show Exhibitor, Retail Sales, Craft Services, Wedding Favours, Operations Management, SharePoint, Salesforce.com, Web Design, Web Services, Web Support, Operators, Switchboard Operator, Travel, Employee Training
Education
Metropolitan State College of Denver
Bachelor of Arts (B.A.), History and English
Red Rocks Community College 1994 — 1996
Associate of Arts (A.A.), General Studies
Sirius Computer Solutions May 2015 - Present
Illuminate360 March 2013 - May 2015
DRACS Consulting Group November 2011 - March 2013
PGi October 2010 - November 2011
Building Systems Design, Inc. October 2009 - October 2010
Reed Elsevier January 2001 - October 2009
Skills
Business Process..., ITIL, IT Service Management, Business Intelligence, Business Development, Sales, Account Management, Direct Sales, Contract Negotiation, Consulting, New Business Development, Product Management, Project Management, Business Analysis, SaaS, Sales Management, CRM, Salesforce.com, Solution Selling, Vendor Management, Strategic Partnerships, Cold Calling, Sales Process, Professional Services, Enterprise Software, Cloud Computing, Telecommunications, Selling, Strategy, B2B, Start-ups, Sales Operations, Management, Lead Generation
Education
Kennesaw State University - Michael J. Coles College of Business 1996 — 1998
The Bachelor of Business Administration (BBA), Business/Commerce, General
Reinhardt College 1994 — 1996
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Henderson High School
Northwest Nazarene University October 2013 - Present
Northwest Nazarene University June 2012 - September 2013
IOR Global Services 2011 - November 2012
Northwest Nazarene University January 2010 - June 2012
College of Western Idaho October 2010 - May 2012
2006 – 2010 Korea Nazarene University February 2006 - July 2010
PGi January 1999 - January 2006
Mid-America Nazarene University January 1997 - January 1999
Skills
ESL, Teaching, Tutoring, Curriculum Design, Educational Technology
Education
Korea Nazarene University 2007 — 2007
Certificate, TESOL
2006–2007 Mid-America Nazarene University 2006 — 2007
M.A, Educational Technology
MidAmerica Nazarene University 1997 — 1999
B.A., Religion/Theology
Longview Community CollegeLee’s 1995 — 1997
A.A., General Studies
Miraca Life Sciences March 2010 - Present
PGi January 2008 - September 2009
Valora Technologies 2007 - 2007
DHL Express 2005 - 2007
College Concepts 2004 - 2005
Distant Replays 1998 - 2004
Skills
Account Management, EMR, Leadership, Sales&Marketing, Pathology, Dermatology, Dermatopathology, Gastroenterology, Technology, Meaningful Use, EHR, Process Improvement, Healthcare, Customer Retention, Training, Sales Operations, Sales, Selling, Selling Skills, Sales Process, Cold Calling, Salesforce.com, Direct Sales, Product Launch, Sales Presentations, Medical Devices, CRM, Pharmaceutical Industry, Solution Selling, Business Development, Market Development, Cross-functional Team..., Competitive Analysis, New Business Development, Sales Management, B2B, Enterprise Software, Contract Negotiation, Strategy, P&L Management, Start-ups, Strategic Partnerships, Product Marketing, Pharmaceutical Sales, Product Management, Pricing, Lead Generation, Lifesciences, Channel Partners, Forecasting
Education
Nassau Community College
Salem State University
PGi October 2013 - Present
PGi November 2010 - September 2013
IPsoft October 2009 - July 2010
Cisco Systems June 2005 - October 2009
Cisco February 2004 - June 2005
Skills
Channel, Channel Management, Managed Services, New Business Development, Unified Communications, Cisco, Collaboration Solutions, WebEx, Channel Partners, Cloud Computing, Salesforce.com, Professional Services, Strategic Partnerships, Telepresence, Strategy, Software Industry, Cisco Technologies, Pre-sales, VoIP, Multi-channel Marketing, Data Center, Go-to-market Strategy, Enterprise Software, Business Development, SaaS, Telecommunications, Selling, Direct Sales, Sales Enablement, CRM, Telephony, IP, Cold Calling, Webinars, B2B, Solution Selling, Lead Generation, Sales Operations, Channel Sales, Hosted Services, Sales Process, Wireless, Competitive Analysis, Audio Conferencing, SIP Trunking, Account Management, Sales Presentations, Sales
Education
Loyola University Maryland 1999 — 2003
Bachelor of Arts, Communications
FreemanXP July 2013 - Present
TBA Global, LLC July 2005 - July 2013
PGI June 2000 - July 2005
Caribiner August 1997 - June 2000
Jack Morton Worldwide June 1986 - July 1997
35 West Productions February 1982 - June 1986
Chartmasters August 1981 - February 1982
Education
Madison Area Technical College 1979 — 1981
PGi May 2012 - Present
PGi May 2011 - May 2012
PGi July 2010 - May 2011
Gold Crown Resort March 2007 - June 2010
Vacation Planning Counselor September 2008 - February 2009
Sprint Nextel February 2006 - January 2007
Convergys January 2006 - February 2006
America Online May 2005 - August 2005
Macy's May 2004 - November 2004
Skills
Audio Conferencing, Training, Webinars, Sales, Management, WebEx, Customer Service, Salesforce.com, Account Management, Telecommunications, Solution Selling, Social Media Marketing, Call Center, Team Building, Team Leadership, Marketing, Team Management, Social Media, Sales Management, Customer Satisfaction, Microsoft Office, Microsoft Excel, Peachtree, Turbo Tax, 10 Key, Clerical Skills, General Office Skills, Handle Confidential..., Resourceful..., At Multitasking, Work in A Fast Paced..., Work Under Minimal..., Committed to work, Passionate about work, Passion for Quality, Passion for Success, Passion for Helping..., Passion to Succeed, Motivated self-starter, Superior Work Ethic, Highly articulate, Meticulous eye for..., Highly resourceful, Easily Adaptable, Challenge Driven, Intellectually Curious, Determined to Succeed, Always Willing to Learn, Process Improvement, Call Centers
Education
Johnson County Community College 2003 — 2003
Shawnee Mission Northwest 1999 — 2003
PGi January 2014 - Present
PGi January 2012 - Present
Skills
Omniture, Public Relations, Business Strategy, Go-to-market Strategy, Cloud Computing, Trade Shows, Email Marketing
Education
Morehouse College 1992 — 1996
BS
PGi July 2014 - Present
PGi 2004 - Present
Global Preferred Holdings November 2000 - July 2004
Skills
Account Management, Process Improvement, Managed Services, Management, SaaS, Sales, GAAP, Auditing, Fixed Assets, Salesforce.com, SEC filings, Financial Accounting, Accounts Receivable, Account Reconciliation, Telecommunications, Sarbanes-Oxley Act, Business Development, Financial Reporting, Sales Management, Start-ups, Direct Sales, Accounts Payable, General Ledger, Financial Modeling, Internal Controls, Sales Process, Strategy, Access, Budgets, PeopleSoft, Unified Communications, Strategic Planning, Sales Operations, Solution Selling, Accounting, Variance Analysis, Team Leadership, Business Strategy, Forecasting, Customer Service, Managerial Finance, Cloud Computing, CRM, Financial Analysis, US GAAP, Cross-functional Team..., Contract Negotiation, Hyperion Enterprise, Enterprise Software, Leadership
Education
Keller Graduate School of Management of DeVry University 2001 — 2004
Accounting
DeVry University 1997 — 2000
Central Gwinnett High
PGi February 2012 - Present
Jazzercise Inc. August 2010 - October 2014
PGi February 2012 - November 2012
Skills
Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Call Centers, Employee Training, Social Networking, Marketing, Public Speaking, Sales, Social Media, Training, Salesforce.com, Customer Satisfaction, Leadership, CRM, Account Management
Education
Johnson County Community College 2008 — 2010
Associate's degree
Kansas State University 2006 — 2008
Dice April 2015 - Present
PGi April 2004 - December 2014
Resource Communications, Inc May 2001 - March 2004
Rare Telephony / CBRLD May 1999 - May 2001
National Telecommunications September 1996 - April 1999
Corning Clinical Labs / MetPath April 1994 - August 1996
Skills
Business Objects, Crystal Reports, Final Cut Pro, SCO/UNIX, SSRS, Microsoft SQL Server, Database Design, Software Engineering, Team Leadership, DTS, Webi, Project Management, Databases, Problem Solving, Technical Leadership, MySQL, T-SQL, Data Warehousing, ITIL, IT Management, SSIS, Telecommunications, Audio Conferencing, Business Intelligence, Enterprise Software, SharePoint, CRM, Web Conferences, SaaS, Leadership, Cloud Computing, Requirements Analysis, Business Analysis, SDLC, OS X, Software Design, Data Modeling, Oracle, Strategy, SQL, Database Administration, ETL, System Administration, Cross-functional Team...
Education
Devry Technical Institute 1991 — 1992
Certification
Montclair State University 1985 — 1990
Transwestern July 2013 - Present
PGi January 2013 - July 2013
VSGi May 2011 - January 2013
NICE Systems March 2009 - April 2011
Cogent Communications July 2008 - November 2008
Skills
Sales Management, Account Management, Cold Calling, New Business Development, Customer Satisfaction, Commercial Leasing, Commercial Real Estate, Corporate Real Estate, Tenant Representation, Real Estate Transactions, Real Estate, Disposition, Investment Properties, Leases, Lease Negotiations, Sales, Selling, Dispositions
Education
James Madison University 2004 — 2008
BBA, Marketing B2B
James Madison University - College of Business 2004 — 2008
BBA, Marketing
General Motors January 2014 - Present
Technology Association of Georgia January 2013 - Present
Association of Telecom Professionals January 2006 - Present
PGi November 2011 - January 2013
Orange Business Services January 2007 - December 2010
Orange Business Services January 2004 - January 2007
Orange Business Services October 2002 - January 2004
Orange Business Services October 2001 - October 2002
SITA February 1999 - October 2001
Equant September 1996 - February 1999
Skills
MPLS, Telecommunications, IP Networking, Network Architecture, Data Center, Sales Process, SaaS, Business Intelligence, Analytics, Managed Services, Pre-sales, CRM, Managerial Finance, IP, Direct Marketing, Business Process..., Wireless, Network Design, ITIL, IT Service Management, Cloud Computing, Cross-functional Team..., Business Development, Program Management, Salesforce.com, Vendor Management, Product Management, Business Strategy, Project Management, SDLC, Service Delivery, Integration, Management, VoIP, Strategic Partnerships, Networking, Solution Selling, Enterprise Software, Leadership, Mobile Devices, Start-ups, Strategy, Call Centers, Cisco Technologies, Unified Communications, Go-to-market Strategy, Direct Sales, Product Marketing, Account Management, Professional Services
Education
Keller Graduate School of Management of DeVry University 1999 — 2001
Master's
Wright State University 1993 — 1994
BS
Impact Dance Of Atlanta July 2014 - Present
Technical Elements February 2014 - Present
Recollections Media June 2012 - Present
Freedom Church (Acworth, GA) January 2014 - October 2014
GrassRoots Termite & Pest Control April 2013 - August 2013
PGi August 2012 - April 2013
Woodstock Furniture Outlet February 2010 - August 2012
Skills
Lighting Design, Project Management, Sales, Salesforce.com, SaaS, Cold Calling, Audio Conferencing, Contract Negotiation, Management, Customer Service, Video Conferencing, Leadership
Education
Liberty University 2013 — 2016
Bachelor of Science (B.S.), Business Administration: Project Management
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
YRC Freight April 2014 - Present
Von Maur June 2013 - May 2014
Reece & Nichols Realtors August 2009 - December 2013
PGi July 2007 - June 2009
BankSixMortgage.com (Internet Mortgage Lending Division of Bank VI) June 2006 - June 2007
OpenDoorLending.com (Internet Mortgage Lending Division of First National Bank of Anthony) August 2004 - June 2006
Skills
Sales, Selling, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Sales Operations, Sales Process, Negotiation, Client Relations, Client Services, Client Counseling, Client Rapport, Customer Acquisition, Long-term Customer..., Customer Insight, Customer Engagement, Client Development, Client Liaison, Client Education, Client Presentation, Pre-sales, Retail Sales, Buyer Representation, Referrals, Sellers
Education
James Madison University
Bachelor of Arts, English
Bishop Dennis J. O'Connell High School
PGi July 2015 - Present
ACTIVE Network April 2014 - July 2015
ACTIVE Network April 2012 - April 2014
Thomas Nelson Live Events August 2010 - April 2012
Target June 2009 - July 2010
Thomas Nelson Live Events August 2006 - April 2010
Skills
Event Planning, Social Media Marketing, Marketing, Event Management, Social Networking, Customer Service, Blogging, Email Marketing, Facebook, Marketing Strategy, Public Relations, Public Speaking, Sales, Marketing Communications, Team Building, Online Advertising, Social Media, Leadership, Management, Microsoft Office, Advertising
Education
Missouri State University 2005 — 2009
B.S., Entertainment Management
Middle Tennessee State University 2005 — 2006
Recording Industry
Arkadin January 2015 - Present
Drive Technology Management January 2012 - January 2015
PGi 2001 - January 2012
Openwave Systems Inc. February 2000 - January 2002
AT&T March 1999 - February 2000
AT&T Wireless April 1997 - March 1999
Ceridian September 1995 - April 1997
Prudential Capital Group May 1992 - May 1995
Skills
Audio Conferencing, Direct Sales, Webinars, Contract Negotiation, Web Collaboration, Unified Communications, Video Conferencing, Marketing, Solution Selling, SaaS, Account Management, Telecommunications, Sales Management, New Business Development, Product Marketing, Strategic Planning, Telephony, Management, MPLS, Lead Generation, IP, VoIP, International Sales, Hosted Services, Business Development, Customer Retention, Key Account Management, SIP, Professional Services, Product Management, Co-location, Salesforce.com, Sales Presentations, Selling, Strategic Partnerships, Channel, Sales, Integrated Marketing, Sales Operations, Managed Services, SIP Trunking, Sales Process, Channel Partners, Collaboration Solutions, Partner Management, Wireless, Competitive Analysis, Enterprise Software, CRM, Strategy
Education
Ithaca College 1986 — 1990
BS, Economics - Business Management
Spectrum Group Productions July 2010 - Present
L&M Production Design Group January 1995 - June 2010
PGI 2000 - 2001
Skills
Video Production, Video, Television, Event Management, Entertainment, Broadcast, Post Production, Social Media, Video Editing, Media Production, Film
Education
The London School of Economics and Political Science (LSE) 1993 — 1994
Masters Degree, Eastern European Transition (Telecommunications)
Ithaca College 1989 — 1993
BS, Corporate Communications
The American School in London 1987 — 1989
Atlanta Recruiting Group January 2013 - Present
PGi January 2008 - October 2012
DAVIS PAUL Company January 2007 - December 2007
Recruiter Solutions Group April 2003 - August 2006
Kforce August 2000 - April 2003
Premiere Technologies, Inc. January 1994 - August 2000
Skills
Sourcing, Solution Selling, Salesforce.com, Unified Communications, Account Management, Cloud Computing, Online Advertising, Recruiting, CRM, SaaS, Sales Management, Sales, Mentoring, Interviews, Call Centers, Direct Sales, Sales Process, Management, Consulting, Selling, Strategy, Sales Operations, Start-ups, Mobile Devices, Training, Customer Service, Team Leadership, Strategic Partnerships, Employee Training, Change Management, Lead Generation, Leadership, B2B, Networking, Channel Partners, Professional Services, New Business Development, Key Account Management, Enterprise Software, Project Management, Product Management, Managed Services, Business Development, VoIP, Contract Negotiation, Business Analysis, SDLC, Cold Calling, Team Management, Telecommunications
Education
Louisiana State University 1985 — 1990
Communications
PGi October 2013 - Present
ACT Teleconferencing January 1998 - December 2011
ACT Conferencing January 2008 - December 2008
ACT Teleconferencing Services, Inc. July 2004 - December 2007
Skills
Audio Conferencing, Video Conferencing, Webcasting, Web Conferences, Event Management, Account Management, Solution Implementation, Sales, Unified Communications, Customer Service, Webinars, B2B, Customer Retention, CRM, VoIP, Sales Management, Sales Operations, SaaS, Sales Process, Hosted Services, WebEx, Telepresence
Education
Metropolitan State University of Denver
Human Services
B. E. Smith August 2015 - Present
Kimco Services December 2014 - July 2015
Favorite Healthcare Staffing January 2013 - December 2014
PGi March 2007 - February 2013
StarMed 1996 - 1999
Skills
Recruiting, Customer Service, Applicant Tracking..., Training, Onboarding, Employee Relations, Sales, Leadership, Team Building, Microsoft Excel, Sales Presentations, Management, Inventory Management, Microsoft Word, Microsoft Office, Hospitals, PowerPoint, Telecommunications, Public Speaking, Temporary Staffing, Temporary Placement
Education
Kansas State University 1990 — 1992
History/Secondary Education
PGi August 2014 - Present
Ogilvy & Mather November 2012 - August 2014
Jackson Spalding May 2012 - November 2012
Kleber & Associates August 2010 - May 2012
eChannel Media, Petsuperstore.com January 2010 - August 2010
Jacada November 2009 - January 2010
Atlanta Occasions Magazine June 2009 - November 2009
Red House Global Brand Architects August 2008 - June 2009
Skills
Social Media, Social Media Marketing, Organic Search, Search Advertising, Web Project Management, SEO copywriting, Analytics, Brand Development, New Business Development, Facebook, SEO, Online Marketing, Online Advertising, Digital Marketing
Education
Kennesaw State University - Michael J. Coles College of Business
BBA, Marketing
Roswell High School
PGi July 2010 - May 2015
PGi 2008 - 2010
PGi July 2005 - June 2008
GE Consumer Finance April 2004 - June 2005
Home October 2001 - April 2004
Universal Group Underwriters, LLC June 1995 - October 2001
Skills
Business Analysis, Management, Leadership, Telecommunications, Video Conferencing, VoIP, Call Centers, SaaS, WebEx, Salesforce.com, Managed Services, Account Management, CRM, Process Improvement, Customer Service, Unified Communications, Solution Selling, Real Estate Transactions, Technical Writing, Customer Experience, Relationship Management, Web Services, Real Estate
Education
Johnson County Community College
Associate of Arts
PGi January 2015 - Present
PGi November 2007 - January 2015
Wire One Communications November 2005 - October 2007
ACT 1996 - 2004
Skills
Unified Communications, Solution Selling, SaaS, Account Management, Webinars, Cloud Computing, Channel Partners, Enterprise Software, Project Management, New Business Development, Management, Managed Services, Go-to-market Strategy, Contract Negotiation, Channel, Salesforce.com
Education
Metropolitan State University of Denver 2001 — 2006
Bachelor of Science, Technical Communications
Arkadin Global Collaboration Services January 2013 - Present
PGi 2010 - 2013
TalkPoint January 2008 - March 2009
InterCall Conferencing June 2003 - January 2008
Skills
Corporate Communications, Webinars, Event Management, Video, SaaS, Customer Relations, Meeting Planning, Marketing Communications, Virtual Teams, Collaboration Tools, Social Media Marketing, Selling, Sales Process, WebEx, Channel Partners, Strategic Partnerships, Account Management, Marketing, Professional Services, Marketing Strategy, Customer Service, Managed Services, Contract Negotiation, Leadership, Strategy, CRM, Lead Generation, Business Development, Training, Salesforce.com, Team Leadership, New Business Development, Sales, Audio Conferencing, Direct Sales, Video Conferencing, B2B, Solution Selling, Unified Communications, Email Marketing, Enterprise Software, Go-to-market Strategy
Education
Loyola University of Chicago 1998 — 2002
International Studies
TBA Global September 2013 - Present
TBA Global June 2005 - September 2013
PGI 2000 - June 2005
Xperience LLC May 2000 - November 2000
Caribiner November 1992 - May 2000
Caribiner Communications 1992 - 2000
Ross Roy 1990 - 1992
Ross Roy 1989 - 1990
Ross Roy 1988 - 1989
Ross Roy 1985 - 1988
Skills
Live Events, Corporate Events, Event Management, Trade Shows, Event Planning, Meeting Planning, Production Managment, Entertainment, Marketing Communications, Budgets, Hotels, Relationship Marketing, Account Management, Management, Leadership, Copywriting, Advertising, Sponsorship, Proposal Writing, Hospitality, Tourism, Contract Negotiation, Marketing
Education
Wayne State University 1979 — 1982
BFA, Theatre
Michigan State University 1975 — 1978
PGi September 2014 - Present
ACT Conferencing April 2002 - Present
Skills
Employee Relations, Employee Engagement, Payroll, HRIS, HR Consulting, HR Policies, Policy Analysis, Employee Recognition, Employee Handbooks, Event Management, Project Management, Microsoft Office, Coaching Staff, Strategic HR, HR Software, Bonus Programs, Performance Management, Performance Appraisal, Employment Law, Talent Management, Employee Training, Change Management, Training, Management, Recruiting, Human Resources, Strategic Planning
Education
Moody Bible Institute 1996 — 2000
BA, Counseling
UNIVERIS November 2014 - Present
The Reynolds and Reynolds Company 2010 - 2014
PGi 2012 - 2013
Insight 2009 - 2010
Skills
Direct Sales, Account Management, Salesforce.com, Solution Selling, Sales Process, Hunter, Consulting, Sales Presentations, Key Account Development, New Business Development, SaaS, Channel, Enterprise Software, B2B, Managed Services, Cloud Computing, Channel Partners, Lead Generation, Customer Satisfaction, Territory Management, Software Solution Sales, Competitive Analysis, Value Selling, Qualifying Prospects, Negotiation, Strategic Planning, Telecommunications, RFP, Building Relationships, Sales Operations, Sales Force Development, Selling, Sales, Sales Management, Product Management, Marketing, Management, Business Development, Professional Services, CRM
Education
McGill University 2006 — 2009
B.Comm, Finance, Strategic Management
Vanier College 2004 — 2006
DEC, Health Science
PGi May 2015 - Present
CenturyLink Technology Solutions (formerly Savvis) July 2014 - May 2015
SHI January 2011 - June 2014
Intellinet January 2010 - January 2011
IBM June 2007 - January 2010
Skills
Account Management, Business Development, Sales, Enterprise Software, Professional Services, Channel, Sales Management, Solution Selling, Business Strategy, Cloud Computing, Microsoft Technologies, New Business Development, Strategy, Channel Partners, Leadership, Data Center, Selling, Sales Operations
Education
Lee University 2003 — 2007
Bachelor’s Degree, Business Administration
PGi January 2015 - Present
Premiere Global Services August 2010 - Present
AirTran Airways October 2005 - February 2010
Skills
Salesforce.com, Cold Calling, Account Management, Call Center, Customer Retention, Contract Negotiation, Customer Service, Telecommunications, VoIP, Sales Management, Cloud Computing, Management, New Business Development, Operations Management, Revenue Analysis
Education
Kennesaw State University 2001 — 2005
Bachelor of Science (B.S.), Psychology
University of Alabama 2000 — 2001
Sports Medicine
Dunwoody High School 1997 — 2000
Regal Distributing March 2014 - Present
Regal Distributing April 2006 - Present
Accessible Technologies 2004 - 2006
PGi December 1997 - September 2003
Skills
Strategic Planning, Product Development, Account Management, Team Building, Negotiation, Sales Management, Microsoft Excel, New Business Development, Human Resources, B2B, Management, Customer Service, Inventory Management, Salesforce.com, Contract Negotiation, Training, Operations Management, Cold Calling, Selling, Customer Satisfaction, Sales Operations, Sales, Microsoft Office
Education
Kansas State University 1987 — 1991
Shawnee Mission Northwest 1984 — 1987
PGi January 2014 - April 2014
ServiceLink November 2012 - November 2013
Protection 1 Security Solutions May 2011 - October 2012
Wachovia Dealer Services July 2008 - November 2009
Wells Fargo June 2007 - June 2008
NovaStar Mortgage April 2005 - April 2007
Skills
Mortgage Lending, Call Center, Loss Mitigation, Credit, Loans, Loan Servicing, Foreclosures, Customer Satisfaction, Negotiation, Management, Loan Origination, Banking, Mortgage Servicing, Refinance, Residential Mortgages, Financial Services, Mortgage Banking, Microsoft Word, Direct Sales, Microsoft Office, Microsoft Excel, Customer Service, Customer Support, Short Sales, FHA, Call Centers, Finance, Default, Risk Management, Portfolio Management, Training, Sellers, Mortgage Underwriting, Real Estate, Asset Management, FHA financing, REO, Customer Retention, Financial Analysis, Leadership, Sales
Education
Emporia High School Graduate 1995 — 1999
CS Vincent van Gogh 1997 — 1998
Dutch
Johnson County Community College
University of Kansas
PGi March 2014 - Present
Shonna's Vintage February 2002 - Present
PGi August 2011 - February 2014
PGi May 2010 - August 2011
PGi August 2009 - May 2010
PGi April 2008 - August 2009
Sabre 1999 - 2001
Nissan Motor Acceptance Corporation 1992 - 1997
Skills
SaaS, Unified Communications, Customer Experience, Solution Selling, Salesforce.com, Account Management, Managed Services, Cloud Computing, Telecommunications, WebEx, Audio Conferencing, Direct Sales, Call Centers, VoIP, Sales Process, Webinars, Video Conferencing, Selling, Professional Services, Strategic Partnerships, Lead Generation, Mobile Devices, Telephony, Customer Retention, B2B, Sales, CRM, Management, Team Leadership, Leadership, Business Development
Education
Johnson County Community College 2010 — 2011
Information Technology
Tarrant County College 1991 — 1992
University of Kansas 1987 — 1988
Shawnee Mission Northwest 1982 — 1985
PGi August 2014 - Present
PGi September 2012 - August 2014
AkzoNobel December 2010 - September 2012
Kennesaw State University December 2010 - May 2011
KROMA Makeup August 2009 - December 2009
PlanA PR May 2009 - August 2009
Hilton Grand Vacations January 2009 - May 2009
The Walt Disney Company May 2007 - January 2008
Skills
Microsoft Office, Marketing Communications, Photoshop, Social Media Marketing, Digital Photography, Writing, Editing, Public Speaking, Public Relations, Social Media Measurement, Designing, Learn New Software..., Dependable Team Player, Motivated self-starter, Facebook, Social Media, Advertising, Blogging, Press Releases, Corporate Communications, Corporate Branding, Marketing Strategy, Online Marketing, Time Management, Leadership, Marketing, Mac, Email Marketing, Internal Communications, Bilingual, B2B Marketing, Strategic Communications, Sales, InDesign, Competitive Analysis, Brand Development, Computer Literate, Timely Decision Making, Timely Delivery, PowerPoint, Microsoft Excel, Microsoft Word, Corporate Events, Project Coordination, Energetic team player, Team Leadership, Team-oriented, Competitive Intelligence, Digital Marketing, Integrated Marketing
Education
Kennesaw State University 2009 — 2011
B.S, Communications - Public Relations
Cégep de Sherbrooke 2003 — 2006
Associate's degree, Psychology
PGi May 2010 - Present
PGi July 2008 - April 2010
Skills
Microsoft Excel, Microsoft Access, VBA, SQL, Telecommunications, Business Analysis, Data Analysis, Analysis, Analytics, Business Intelligence, Data Visualization, Call Centers, Process Improvement, SaaS
Education
MidAmerica Nazarene University
Bachelor of Arts (BA), Music Eduction
PGi July 2014 - Present
Atlanta Symphony Orchestra January 2014 - June 2014
Coldwell Banker April 2013 - January 2014
Atlanta Symphony Orchestra September 2011 - April 2013
Allied Integrated Marketing (Formerly Fahlgren Entertainment) February 2002 - August 2011
Allied Advertising, Public Relations April 1997 - February 2002
Cleveland Public Theatre September 1996 - April 1997
Skills
Marketing, Public Relations, Advertising, Media Buying, Event Management, Event Planning, Marketing Strategy, Marketing Research, Promotions, Film Marketing, Press Releases, Publicity, Social Media, Media Planning, Social Media Marketing, Digital Marketing, Client Relations Skills, Social Networking, Market Planning, Marketing Communications, Online Advertising, Integrated Marketing, Copywriting, Media Relations, Television, Internal Communications, Lead Generation, CRM, Microsoft Office, Account Management, Email Marketing, Management, Leadership, Sponsorship
Education
Kent State University 1990 — 1994
BA, Communications
Condado Group August 2015 - Present
PGi April 2011 - August 2015
NCO Financial Systems November 2010 - April 2011
Cerner Corporation May 2010 - August 2010
H&R Block December 2009 - May 2010
Time Warner Cable June 2009 - September 2009
DST Systems January 2007 - January 2009
Skills
Call Centers, Troubleshooting, Cisco Technologies, Networking, Customer Service, Data Center, Team Leadership, Disaster Recovery, Technical Support, Account Management, Management, Windows Server, Advanced Knowledge of..., 10 Key proficient, Technical Writing Skills, Oracle and Access..., Lunix and Windows..., Multitasking Skills, Web Collaboration, Microsoft Office, Bookkeeping, Training, Planning & Organizing..., Vendor Management, Security
Education
Longview Community College 2009 — 2011
Cisco Networking, Computer Networking
Missouri Western State University 2006 — 2006
Computer Engineering
Honeywell Technology Solutions, Inc. November 2013 - Present
JLS Enterprises, Inc. March 2000 - Present
Comcast 2013 - 2013
TAEUS 1993 - 2013
PGi January 2012 - October 2012
Serco - North America July 2010 - May 2011
McNeil Technologies February 2009 - April 2010
McNeil Technologies February 2009 - April 2010
Marvell Semiconductor 2007 - 2009
Intel October 2001 - November 2006
Skills
Integration, System Administration, SharePoint, Systems Engineering, Security, PHP, Program Management, Web Development, SQL, Perl, Visio, System Architecture, Linux, Project Management, Network Security, Operating Systems, Microsoft SQL Server, C#, HTML, Troubleshooting, Software, Hardware, Active Directory, Software Development, Requirements Analysis, Unix, MySQL, Databases, Networking, Windows, Testing, Virtualization, Leadership, Software Engineering, Database Design, Web Applications, Architecture, Enterprise Software, ASP.NET, .NET, Architectures
Education
University of Colorado Colorado Springs 1995 — 1998
MSCS, database technology
The University of Kansas 1981 — 1984
BSEE, Digital Design
Johnson County Community College 1979 — 1981
aa, business
Hazel Productions April 2007 - Present
Velocity Communications 2004 - 2007
PGI June 2000 - February 2004
Concept Foundry 1998 - 2000
The Kamber Group 1990 - 1998
Skills
Event Planning, Video, Entertainment, Multimedia, Corporate Events, Live Events, Budgets, Event Management, Video Production, Social Media, Production Managment, Management, Trade Shows, Marketing Communications, Creative Direction, Graphic Design, CRM, Strategy, Marketing, Marketing Strategy, Content Development, Social Media Marketing, Strategic Planning, Advertising, Public Relations, New Business Development, Integrated Marketing, Digital Media, Sales, Business Development, Account Management, Production Management
Education
Loyola College in Maryland 1983 — 1987
Bachelor of Arts (BA)
PGI February 2012 - Present
iOdyssey 2004 - Present
Seagate Technology 2004 - 2009
Encoda Systems 2001 - 2003
ChannelPoint 1999 - 2001
New Era of Networks 1998 - 1999
PEAK Technologies, Inc. 1995 - 1998
Booz Allen and Hamilton 1993 - 1995
Skills
Software Development, Software Engineering, Product Engineering, Application Development, Mobile Application..., Product Development, Technical Product..., Technological Innovation, Product Innovation, Software Project..., Program Management, System Architecture, Quality Assurance, Risk Management, PMP, Cross-functional Team..., SDLC, Strategy, Management, Process Improvement, Leadership, Start-ups, Strategic Planning, Change Management, Project Planning, Agile Methodologies, MS Project, Team Leadership, Executive Management, CRM, Testing, Product Management, Software Quality..., Executive Coaching, Vendor Management, Software Documentation, Emotional Intelligence, Employee Training, Training & Development, Productivity Improvement, Project Implementation, Team Management, Human Performance, Six Sigma, Business Process...
Education
Milligan College
B.S, Math, Sociology, Education
PGi 2008 - Present
Agilysys, Inc. 2007 - 2007
IKON 2004 - 2006
Miller Nash LLP 2001 - 2002
Miller Nash LLP 2001 - 2002
Skills
Non-profits, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Univeristy of Phoenix 2009 — 2013
Ph. D, Doctor of Management in Organizational Leadership
University of Phoenix 2006 — 2009
MBA, HR Mgmt/Psychology
Livingstone College 1995 — 2001
BS, Business
Fike
Premiere Global Services April 2009 - Present
PGi April 2008 - Present
IBM January 2005 - February 2009
IBM November 2000 - December 2004
Tridia Corporation 1998 - 2000
Elecom Systems 1996 - 1998
Skills
Solution Selling, SaaS, Direct Sales, Salesforce.com, Cloud Computing, Account Management, Sales Process, Enterprise Software, Channel, Sales Enablement, Lead Generation, Demand Generation
Education
Kennesaw State University - Michael J. Coles College of Business 1992 — 1996
BA, Marketing
South Meck High
PGi October 2012 - Present
Premiere Global Services February 2007 - September 2012
Sevista Technologies September 2000 - February 2007
Fletcher Martin Advertising 1999 - 2000
The Weather Channel 1996 - 1998
UPS 1992 - 1995
US Navy 1985 - 1990
Skills
SaaS, Product Management, Enterprise Software, Data Analysis, Strategic Partnerships, Cloud Computing, Go-to-market Strategy, Project Planning, Forecasting, Program Management, Management, Analytics, CRM, Cross-functional Team..., Project Management, Competitive Analysis, Salesforce.com, Strategy
Education
Rice University - Jesse H. Jones Graduate School of Business 1990 — 1992
MBA, Marketing, Information Systems Management
United States Naval Academy 1981 — 1985
BS, Control Systems Engineering
PGi April 2005 - Present
PGi 2005 - Present
Menlo Worldwide September 1997 - September 2004
Skills
Event Planning, Negotiation, Sales, Sales Management, CRM, Lead Generation, Telecommunications, New Business Development, Key Account Management, Social Media, Inventory Management, Management, Direct Sales, Digital Marketing, Product Marketing, SaaS, Product Management, Strategy, Time Management, Social Media Marketing, Salesforce.com, Sales Process, Strategic Partnerships, Team Leadership, Customer Service, Account Management, Event Management, Marketing Communications, Business Development, Marketing, Marketing Strategy, Customer Retention, Strategic Planning, Online Marketing, Marketing Management, Contract Negotiation, B2B, Selling, Online Advertising, Competitive Analysis, Go-to-market Strategy, Email Marketing, Webinars, Sales Operations, Audio Conferencing
Education
Metropolitan Community College-Penn Valley
PGi January 2015 - Present
BT Global Services April 2009 - July 2014
BT Conferencing April 2003 - March 2009
WorldCom 1999 - 2002
National Grid 1997 - 1999
Western Energy Services Inc. 1992 - 1997
Skills
Telecommunications, Unified Communications, Managed Services, Account Management, Audio Conferencing, Product Management, Sales Operations, Channel, Video Conferencing, Program Management, Professional Services, Channel Partners, Telepresence, Webinars, Solution Selling, Sales Management, Management, New Business Development, SaaS, VoIP, Collaboration Solutions, Telecommunications..., Key Account Management, Energy, Direct Sales, Global Business..., Wireless, Go-to-market Strategy, Strategic Financial..., New Business Launch, New Business Acquisition, Renewable Energy, Financial Planning, Financial Advisory, Software, CRM, Selling, Sales, Cloud Computing, Strategic Partnerships, Salesforce.com, Mobile Devices, Leadership
Education
Mount Ida College
Holden International
Improved Performance Group Advanced Sales Training Certification
Gateway Ticketing Systems, Inc. April 2015 - Present
PGi October 2012 - October 2014
PGi June 2005 - November 2012
C & D Technologies August 2002 - May 2005
McNeil Consumer Healthcare October 2000 - November 2001
Skills
Customer Retention and..., Account Management, Solution Selling, Sales Presentations, Sales Process, Client Relationship..., Salesforce.com, Sales Support, SaaS, Building Relationships, B2B, Training, Training Delivery, Product Demonstration, Microsoft Office, Writing, Contract Negotiation, Customer Presentations, Business Communications, Customer Experience, WebEx, Sales, Webinars, Telecommunications, Customer Satisfaction, Audio Conferencing, Creative Problem Solving, Troubleshooting, Innovative Problem..., Process Improvement, Live Meeting, Time Management, Teamwork, Direct Sales, Sales Operations
Education
Kutztown University of Pennsylvania 1983 — 1985
BA, Communications Writing
Allentown Hospital School of Radiologic Technology 1977 — 1979
R.T., Radiologic Technology
PGi June 2014 - Present
PGi July 2012 - June 2014
PGi November 2010 - June 2012
Vocalocity March 2009 - July 2010
Skills
Relationship Management, B2B, Sales, Telecommunications, Solution Selling, CRM, Business Development, Strategic Partnerships, Sales Process, Selling, Strategic Planning, Account Management, SaaS, New Business Development, Technology, Collaboration, Contract Negotiation, Cloud Computing, Direct Sales, Strategy, Consulting, Business Intelligence, Lead Generation, Product Marketing, Business Strategy, Online Marketing, Enterprise Software, Team Leadership, Key Account Management, Sales Operations, Competitive Analysis, Professional Services, Cold Calling, Leadership, Software Industry, Demand Generation, Building Relationships, Customer Retention, Cross-functional Team..., Management, Sales Presentations, Unified Communications, VoIP, Managed Services, Pricing, Mobile Devices, Product Management, Multi-channel Marketing, Sales Management, Channel Partners
Education
Kennesaw State University - Michael J. Coles College of Business 2004 — 2007
BA, Finance and Management
Greater Atlanta Christian School
Nomad Ink + Design January 2007 - Present
Ogden Costa Creative Group February 2008 - April 2009
Sapient January 2007 - July 2007
PGI January 2006 - April 2006
352 Media January 2003 - May 2003
Skills
Graphic Design, Brochures, Posters, Web Marketing, Creative Direction, Corporate Identity, Art Direction, Typography, Branding & Identity, Interactive Advertising, Adobe Creative Suite, Logo Design, Packaging, Creative Strategy, Interaction Design, Visual Communication, User Experience, Experience Design, Concept Development
Education
Miami Ad School 2004 — 2006
Graphic Design
University of Florida 2000 — 2004
B.S., Marketing
Colegio Internacional de Caracas 1996 — 2000
Melaleuca:The Wellness Company April 2014 - Present
Colonial Life December 2012 - Present
Le Gourmet Chef December 2012 - January 2013
PGi October 2010 - November 2011
TSANet September 2007 - June 2009
Sprint 2001 - 2007
Skills
Customer Service, Team Leadership, Telecommunications, Strategic Planning, Databases, Customer Retention, Participation in..., Technical Support, Networking, Customer Satisfaction, Sales, Salesforce.com, Leadership, Marketing, Troubleshooting, Training, Disaster Recovery, Public Speaking, Cloud Computing, Time Management
Education
Keller School of Management of Devry Univerisity 2001 — 2005
Master's degree, Information Systems Management
MidAmerica Nazarene University 1992 — 1994
Bachelor of Arts (B.A.), Biology, General
PGi March 2013 - Present
Arkadin May 2011 - March 2013
Arkadin Global Conferencing October 2008 - April 2011
Arkadin January 2008 - September 2008
Arkadin June 2007 - December 2007
Arkadin May 2006 - May 2007
Skills
SaaS, Salesforce.com, Unified Communications, Sales, Solution Selling, Sales Process, Cold Calling, New Business Development, Key Account Management, B2B, Account Management, Channel Partners, Managed Services, Direct Sales, Lead Generation, Selling, Professional Services, Strategic Partnerships, Demand Generation, Video Conferencing, Cloud Computing, Leadership, Enterprise Software, CRM, Telecommunications, Software Industry, Sales Operations, International Sales, Sales Presentations, VoIP, Mobile Devices, Go-to-market Strategy, Pre-sales, Product Marketing, Partner Management, Product Management, Business Development, Sales Management, Hosted Services, Telepresence, Customer Retention, Co-location, Business Ethics, Business Acumen, Business Process..., Audio Conferencing, Webinars, Collaboration Solutions, WebEx, MPLS
Education
Kean University 2000 — 2004
Bachelor of Science in Management Science, International Business
Credit Suisse March 2013 - Present
Credit Suisse April 2011 - March 2013
Merrill Lynch June 2007 - April 2010
Credit Suisse 2004 - 2007
Bank of America 2003 - 2005
PGI 2000 - 2001
Education
Miami University 1996 — 2000
PGi October 2012 - Present
PGi August 2010 - November 2012
Premiere Global Services October 2008 - August 2010
Premiere Global Services July 2004 - September 2008
ClearOne Communications March 2001 - June 2004
Iomega July 1997 - September 2000
International Data Group May 1993 - June 1997
Time Warner Publishing June 1991 - April 1993
Lighthouse Publishing Consultants October 1988 - May 1991
Reed Elsevier November 1985 - September 1988
Skills
Multi-channel Marketing, Lead Generation, Contract Negotiation, Strategic Partnerships, CRM, Competitive Analysis, Go-to-market Strategy, Marketing Strategy, Forecasting, Key Account Management, Start-ups, Managed Services, Sales, Sales Operations, Marketing, Salesforce.com, Unified Communications, Project Management, Leadership, Strategy
Education
Lewis and Clark College 1981 — 1985
BA, Business
IBM August 2013 - Present
Xerox July 2011 - August 2013
Accenture January 2009 - August 2013
Westwood College August 2008 - December 2010
Premiere Global Services October 2006 - August 2010
PGi October 2006 - August 2010
Devry Technical University October 2005 - October 2006
UPS May 2000 - October 2006
Louisiana Tech University January 1998 - March 2000
Skills
HL7 Error Code..., JavaScript, J2EE Web Services, HTML 5, CSS Javascript, jQuery, SQL, MySQL, Java, PHP, Web Design, Web Content, Unix, Apache, Tomcat, Weblogic, Joomla, Drupal, Project Delivery, Problem Solving, Business Analysis, Agile Project Management, Scrum, User Interface Design, Requirements Analysis, Requirements Gathering, SEO, E-commerce SEO, Omniture, Endeca, JIRA, Project Management, SDLC, Web Applications, Tenacious Work Ethic, Databases, Microsoft SQL Server, Personal Values, Business Intelligence, CRM, Enterprise Software, Integration, Leadership, Management
Education
Sun Microsystems 2007 — 2007
Java Certification, Java
Keller Graduate School of Management of DeVry University 2002 — 2005
MASTERS OF SCIENCE, INFORMATION SYSTEM MANAGEMENTS
Devry University-Keller Graduate School 2002 — 2004
Masters, Mangement Information Systems
Louisiana Tech University 1996 — 2000
BS, Computer Information Systems
Louisiana Tech University 1995 — 2000
BACHELORS OF SCIENCE, COMPUTER INFORMATION SYSTEMS
TBA Global September 2014 - Present
TBA Global August 2013 - August 2014
TBA Global January 2007 - July 2013
PGI 2001 - 2006
Visual Services, Inc. (VSI) February 1998 - December 2000
Ryder Automotive Carrier Division 1986 - 1997
Skills
Social Media Marketing, Corporate Events, Trade Shows, Relationship Marketing, Live Events, Meeting Planning, Event Planning, Event Management, Social Networking, Marketing Communications, Public Relations, Account Management, Customer Service, Team Building, New Business Development, Hospitality, Marketing, Marketing Strategy, Integrated Marketing, Advertising, Hotels, Sponsorship, Email Marketing, Tourism, Convention Services, Management
Education
Michigan State University
Oakland Community College
PGi January 2014 - Present
ACT Conferencing January 2011 - January 2014
ACT Conferencing January 2010 - December 2010
ACT Conferencing January 2007 - January 2010
ACT Conferencing 2006 - 2007
ACT Conferencing 2002 - 2006
ACT Conferencing 1999 - 2003
Skills
Channel, Video Conferencing, Telecommunications, Managed Services, Unified Communications, Webinars, Call Center, Product Management, Project Management, Iso 9000, Instructor-led Training, Lead Generation, Call Centers, Key Account Management, VoIP, Salesforce.com, Account Management, SaaS, WebEx, Sales, Customer Retention, Audio Conferencing, Cross-functional Team..., Sales Operations, CRM, Strategy, Solution Selling, Training, Telepresence, Strategic Partnerships, Go-to-market Strategy, Cloud Computing, Channel Partners, Enterprise Software
Education
Metropolitan State University of Denver
Technical Communications
MasterCard August 2015 - Present
PGi April 2015 - Present
PGi August 2014 - April 2015
Savvis October 2012 - August 2014
Savvis June 2009 - October 2012
Savvis Inc 2005 - June 2009
Tri-Cor Industries 2002 - 2005
Express Scripts Inc 1999 - 2001
Triple-I Consulting 1999 - 1999
Express Scripts 1997 - 1999
Skills
Cloud Computing, Java, C++, Microsoft SQL Server, Opsware, Network Automation, TCP/IP, Agile Methodologies, ITIL Certified, Cucumber, SoapUI, Maven, Mule ESB, Jenkins, MySQL, Oracle SQL, Eclipse, SOA, Netcool, Unix, Windows, JUnit
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Masters, Information Security Management
Devry University Online 2007 — 2009
Bachelors, Game & Simulation Programming
St. Charles Community College 1997 — 2006
Associates, Computer Science
ALL-EN-One Meetings, LLC July 2014 - Present
New Orleans Convention Company Inc. April 2009 - July 2014
Event Specialists of New Orleans September 2007 - February 2009
First American Home Warranty May 2006 - September 2007
PGI August 1999 - June 2005
Entergy 1984 - 1999
Skills
Meeting Planning, Hospitality, Sales, Event Management, Food & Beverage, Corporate Events, Marketing, Hotels, Event Planning, Resorts, Public Relations, Hospitality Industry, Negotiation, Hospitality Management, Customer Service, Trade Shows, Marketing Strategy, Revenue Analysis, Product Marketing, Incentives, Social Media Marketing, Tourism
Education
Lyon College 1971 — 1975
BA, Music
Second Helpings Atlanta May 2015 - Present
Second Helpings Atlanta 2015 - 2015
Second Helpings Atlanta 2015 - 2015
PGi April 2013 - 2014
Enterprise Information Management, Inc. December 2010 - December 2012
IBM January 2007 - November 2010
IBM July 2003 - December 2006
IBM January 2002 - June 2003
IBM April 2000 - December 2001
IBM November 1980 - March 2000
Skills
Enterprise Software, Sales Enablement, Demand Generation, Cloud Computing, Thought Leadership, Go-to-market Strategy, Business Alliances, Solution Selling, SaaS, Product Marketing, Strategy, Analytics, Business Development, Product Management, Lead Generation, Marketing Management, Management, Business Intelligence, Executive Management, Leadership, Segmentation, Marketing, Multi-channel Marketing, Strategic Partnerships, CRM, Professional Services, Brand Management, Partner Management, Sales, Cross-functional Team..., Competitive Analysis, Salesforce.com, Marketing Automation, B2B Marketing, Channel Partners, Messaging, Start-ups, Strategic Alliances, Corporate Communications, Global Marketing, Pre-sales, Business Analytics, Analyst Relations, Software Industry, Enterprise Content..., Big Data, Sales Process, Product Launch, Value Propositions, Integrity
Education
Marist College
Spackenkill
PGi March 2014 - Present
The Computer Healer September 2010 - Present
The Farm August 2013 - December 2013
SunGard May 2013 - July 2013
IBM May 2009 - July 2011
SunGard Availability Services October 2008 - May 2009
Skills
Troubleshooting, Hardware Support, Storage Area Networks, Data Center, Virtualization, VMware, Disaster Recovery, Storage, Cisco Technologies, Servers, System Administration, Active Directory, HP, Microsoft Exchange, VMware ESX, WAN, Networking, Software Installation, DNS, SAN, TCP/IP, Windows Server, Switches, Windows 7, Microsoft Technologies, VPN, VoIP, Operating Systems, Solaris, XP, IT Operations, Unix, Technical Support, LAN-WAN, IT Service Management, Hardware, Security, ITIL, Cloud Computing, Network Administration, Routers, Firewalls, Computer Hardware, IIS, Help Desk Support, Information Technology, High Availability, Integration, Software Documentation, SharePoint
Education
Pickens Technical College 1999 — 2000
CCNA, Cisco Certified Network Associate
Louisiana State University 1994 — 1998
Bachelor of Science (BS), Information Systems and Design Structures
Yoga Teacher Training
Yoga Teacher Training
Yoga Teacher Training
Kabbage, Inc September 2015 - Present
PGi May 2014 - September 2015
RMI February 2014 - May 2014
YP August 2013 - December 2013
The Weather Channel December 2012 - August 2013
NexTraq January 2012 - October 2012
Federal Home Loan Bank of Atlanta July 2010 - January 2012
ADP August 2008 - May 2010
Hewitt Associates 2006 - 2008
Education
Southern Polytechnic State University 2011 — 2014
Masters of Science, Information Technology
Morehouse College 1998 — 2004
Bachelor of Science, Computer Science
PGi September 2012 - Present
Premiere Global Services June 2009 - August 2012
Premiere Global Services March 2005 - June 2009
Elizabeth Baptist Church September 2004 - August 2008
Xpedite Systems, Inc January 2004 - March 2005
Automobile Protection Corporation 2003 - 2003
Sprint September 1999 - October 2002
Skills
Salesforce.com, Telecommunications, SaaS, Webinars, Cross-functional Team..., Project Management, Leadership, Problem Solving, Training, Analysis, Account Management, Customer Service, Team Leadership, Strategic Planning, Networking, Sales Process, CRM, Time Management, Selling
Education
University of Phoenix 2008 — 2015
Doctorate of Management, Organizational Leadership, In progress
Kennesaw State University 2001 — 2002
MS, Information Systems
The University of Southern Mississippi 1995 — 1999
BS, Software Engineering Technology
PGi July 2014 - Present
IBM November 2012 - July 2014
IBM July 2010 - November 2012
Nityo Infotech Services Pvt. Ltd October 2009 - July 2010
VSoft Technologies Inc. December 2006 - October 2009
Skills
ASP.NET, Microsoft SQL Server, XML, ASP.NET MVC, JavaScript, .NET, C#, VB.NET, Web Services, SDLC, HTML, AJAX, Web Development, CSS, Requirements Analysis, ARGO Sales and Service, XSLT, Requirements Gathering, SharePoint, WCF Services, Harvest, Tortoise SVN, SQL DB2, ASP.NET Web API, AngularJS
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering
MNR Jr College 1999 — 2001
10+2, MPC
Vani Vidyalaya High School, RC Puram 1997 — 1999
SSC, SSC
PGi July 2006 - Present
Jennifer Koslowsky Massage Therapy April 2000 - Present
Colorado Institute of Massage Therapy 2000 - 2006
Skills
Wellness, Nutrition, Customer Service, Entrepreneurship, Microsoft Office, Healthcare, Marketing, Public Speaking, Coaching, Social Media, Team Building, Small Business, Leadership Development, Event Planning, Training, Teaching, Leadership, Program Management, Management, Strategic Planning, Public Relations, Social Networking, Research
Education
Johnson State College 2001 — 2005
AA, Education and Performing Arts
Johnson State College
QASymphony June 2015 - Present
PGi April 2013 - June 2015
ClickMedia June 2012 - April 2013
BestPickReports.com/HomeReports.com November 2011 - June 2012
Dunwoody Chamber of Commerce July 2011 - November 2011
Virtual Advantages, LLC August 2006 - October 2011
Bank of America January 2005 - June 2006
Skills
Advanced Link Building, A/B Split Testing, Keyword Research &..., Google Anlaytics, Google Adwords, HTML, CSS, Wordpress, Joomla, Adobe Photoshop, SEO, PPC, PPC Bid Management, Photoshop, Online Marketing, Affiliate Marketing, Social Networking, Web Marketing, WordPress, Social Media Marketing, Landing Page..., A/B testing, Marketing, Lead Generation, Digital Marketing, SEM, Marketing Strategy, E-commerce, Social Media, Analytics, Google Analytics, Creative...
Education
Kennesaw State University - Michael J. Coles College of Business 2005 — 2011
Management, Mangaement and Marketing
Lassiter
Danlaw Inc April 2015 - Present
Volunteer @ South Florida XO August 2009 - Present
VendorNet an eBay Enterprise Company September 2013 - September 2014
Open English February 2013 - March 2013
Teleperformance March 2012 - September 2012
Teleperformance January 2012 - March 2012
PGI 2000 - 2009
Premiere Global Services 2000 - 2009
Syneractive June 1999 - August 1999
IBM May 1998 - August 1998
Skills
Patience, Sincerity, Humor, Unix, Linux, Unix Shell Scripting, CGI/Perl, Java, Software Engineering, Troubleshooting, Enterprise Software, Telecommunications, Messaging, Communication Protocols, Product Management, Product Development, SaaS, Software Design, Software Development, Socket Programming, Application Packaging, Technical Documentation, Integration, SMS, VoIP, Solaris, Apache, JBoss Application Server, XML, HTML, CSS, JavaScript, SQL, APIs, Regular Expressions, Team Leadership, Technical Support, Apple, Mac OS X, Threads, Bento, Cloud Computing, Office 365, SharePoint, HealthVault, Mobile Devices, DNS management, C, C++, Perl, Python,..., Scrum, Programming
Education
University of South Carolina-Columbia 1997 — 1999
95 hours 3.7, College of Science and Math - Computer Science
Midlands Technical College 1996 — 1997
30 hours 4.0, programming, earning transfer credits
East Lansing 1987 — 1991
PGi December 2007 - Present
Premiere Global Serivces December 2007 - November 2008
Kindred Pharmacy Services October 2003 - August 2007
Volle's Bridal April 2003 - January 2004
Southern Engineering April 2001 - March 2003
Skills
Microsoft PageMaker, PowerPoint, NetSuite, Sales, Customer Service, Invoicing, Microsoft Excel, Accounts Receivable, Account Management, Salesforce.com, SaaS, Team Leadership, Access, Telecommunications, CRM, Process Improvement, Microsoft Office, Leadership, Business Analysis, Call Center, Webinars, Budgets, Sales Operations, Customer Retention, Training, Vendor Management, Project Management, Outlook, Mobile Devices, Strategic Partnerships, Unified Communications, Lead Generation, Cloud Computing, Solution Selling, Team Building, Direct Sales, PeopleSoft, B2B, Management, Product Management, Business Planning, Competitive Analysis, Contract Negotiation, Cross-functional Team..., Selling, Business Development, Sales Process, Project Planning, Professional Services, Strategy
Education
Mississippi State University 1997 — 2001
Bachelors, Communications
Mississippi State University 1997 — 2000
Bachelor's Degree, Communications
City of Marietta September 2014 - Present
MEAG Power 2014 - 2015
City of Marietta November 2013 - September 2014
PGi February 2009 - August 2012
Rheem Manufacturing October 2010 - July 2012
PGi August 2006 - February 2009
US Army October 2005 - July 2006
Blimpie April 2003 - April 2005
Skills
Access, Leadership, Forecasting, Microsoft Excel, Management, QuickBooks, Analysis, PeopleSoft, Financial Analysis, Budgets, Microsoft Office, Microsoft Word, Strategic Planning, Strategy, Accounting, Process Improvement, Quicken, FileBound, Marketing, Hyperion Financial..., CRM, Project Management, Hyperion Financial..., Sales, Hyperion, Electric Utility, Power Utilities, Utilities, Electric Transmission, Local Government, Nuclear Energy, Solar Energy, Natural Gas
Education
Kennesaw State University - Michael J. Coles College of Business 1998 — 2002
BBA, International Finance
Remedy Partners April 2015 - Present
PGi October 1994 - January 2010
ITT Avionics June 1985 - February 1993
Skills
Project Management, Business Analysis, Windows, SQL, Integration, Troubleshooting, Java, HTML, Software Development, Engineering, Macintosh Applications, JIRA, Confluence
Education
Stevens Institute of Technology 1985 — 1989
Master of Science (MS), Electrical and Electronics Engineering
Manhattan College 1981 — 1985
B.E.E.E., Electrical Engineering
DaVita Kidney Care June 2015 - September 2015
Canoe Ventures October 2014 - May 2015
Cerner October 2013 - October 2014
PGi November 2011 - September 2013
Goodwill Industries of Colorado Springs May 2011 - January 2012
FedEx September 2009 - March 2011
Skills
Microsoft SQL Server, SQL, Oracle, Oracle Database, Oracle RAC, Linux, SSRS, Troubleshooting, Oracle Enterprise..., Oracle ASM, Active Directory, T-SQL, T-SQL Stored Procedures, SQL Server Management..., Database Applications, SSIS, SSAS 2008, Business Intelligence, Cisco Technologies, Telecommunications, Broadband, TCP/IP, Wireless Networking, IP, Computer Hardware, Windows 7, Network Design, Customer Satisfaction, Windows Vista, Windows XP Pro
Education
Southern New Hampshire University 2015 — 2017
Master’s Degree, Data Analytics
National American University 2009 — 2013
Bachelor of Science (B.S.), Information Technology emphasis Computer Security and Forensics
PGi May 2013 - February 2014
DoneRight Autosound January 2002 - December 2012
Ericsson September 2005 - September 2010
PPO USA February 2000 - February 2002
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Government Contracting, Telecommunications, Wireless, Computer Network..., Project Management, Call Center, Video Conferencing, Software Documentation, Troubleshooting, Integration, Cabling, Call Centers, XP, Testing, System Administration, Cisco Technologies, Network Administration, Networking, Leadership, Software Installation, Technical Support, Computer Hardware, VoIP, IP, Network Design, Wireless Networking, TCP/IP, Help Desk Support, Management, Telephony
Education
Metropolitan Community College-Blue River 2011 — 2012
Certificate of Computer Administration and Engineering, 4.0
Metropolitan Community College-Business & Technology 2011 — 2012
Associate of Applied Science (AAS), Computer Science Systems Administration and Engineering, 4.0
University of Central Missouri 1999 — 2000
Business Administration
Longview Community College 1997 — 2000
Associate of Arts (AA), Arts
Wireless Lifestyle August 2012 - Present
PGi April 2001 - June 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML, C++, C
Education
Johnson County Community College 1985 — 1987
Associate's Degree, Accounting and Finance
Basehor High School 1972 — 1976
PGi April 2005 - Present
Skills
Software Development, Agile Methodologies, SOA, Technical Leadership, Web Services, Cloud Computing, Unix, Java, MySQL, XML, UML, SQL, JavaScript, Integration, Software Engineering, Software Design
Education
Missouri State University
Bachelor of Science, Computer Science
PGi September 2014 - Present
AT&T Mobility September 2011 - Present
T-Mobile May 2011 - September 2011
AT&T Mobility September 2009 - April 2011
SolutionsIQ June 2008 - September 2009
Skills
Flex, FMS, Subversion, XML, Eclipse, Agile Methodologies, Web Services, Java Enterprise Edition, Github, Git, JavaScript, AngularJS, Bootstrap
Education
Southern Illinois University, Edwardsville 2006 — 2008
Masters
Jawaharlal Nehru Technological University 2002 — 2006
B.tech
Maxin International September 2009 - Present
PGi July 2008 - September 2009
Chevy Chase Bank June 2007 - July 2008
Skills
SAP FI/CO Configuration, PeopleSoft, Exceed, Citrix, NetSuite
Education
Lincoln University (MO) 2003 — 2007
Bachelor of Arts (B.A.), Business administration and Economics
Parker Family Health Center May 2013 - Present
Family Caretaker January 2011 - December 2012
Gateway Day Treatment Program 2010 - 2011
PGi February 2009 - August 2009
Family Based Services Association of New Jersey, Inc. September 2003 - July 2007
AT&T Labs, Inc. December 1987 - January 2005
Skills
Team Building, Community Outreach, Mental Health Counseling, Group Work, Advocacy, Office Administration, Training, Networking, Crisis Intervention, Patient Advocacy, Patient Counseling, Patient Support, Child Mental Health, Mental Health
Education
Monmouth University 2006 — 2008
Master of Social Work (MSW), Children and Families
Monmouth University 1995 — 1999
Bachelor of Arts (BA), Communication, General
PGi November 2009 - Present
American Electric Power May 1990 - July 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook
Education
Lake Michigan College 1985 — 1986
University Of Arizona 1984 — 1985
AMC Theatres December 2013 - Present
PGi March 1994 - July 2010
Education
McPherson College
Bachelor of Arts (BA), Music Teacher Education
Cox Communications September 2015 - Present
PGi September 2013 - September 2015
Cbeyond December 2003 - September 2013
Comcast August 2002 - October 2003
Skills
Switches, VoIP, VPN, Cisco Technologies, Routers, Data Center, Network Design, MPLS, Firewalls, DNS, Network Security, Networking, TCP/IP, IP, Wireless Networking, Telecommunications, SIP, Troubleshooting
Education
Michigan State University 1997 — 2002
Bachelor of Arts (B.A.), Information Technology