Qwest Communications
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Communications Employees
Pampering Faces 2007 - Present
Qwest Communications April 2007 - January 2009
SBC January 1994 - June 2006
Skills
Analysis, Call Centers, Direct Sales, Customer Service, Competitive Analysis, Enterprise Software, IP, MPLS, Leadership, Pricing, Managed Services, Product Development, Product Management, SIP Trunking, Sales, Selling, Strategy, Team Building, Telecommunications, Unified Communications, Wireless, VoIP
Education
Golden Gate University
University of Santo Tomas
Economics
Cox Communications July 2007 - Present
Qwest Communications December 1997 - June 2007
Federal-Mogul January 1996 - October 1997
Federal-Mogul August 1978 - January 1996
Skills
Solution Selling, Consulting, Fiber Optics, SIP Trunking, VoIP, Digital Telephony, Metro Ethernet, Cable Internet, Cloud Applications, Rackspace, Telephony, POTS, Long Distance, Local Number Portability, Toll Free, Hosted Voice, Account Management, Avaya, B2B, Broadband, Call Centers, Cloud Computing, Co-location, Cold Calling, Customer Retention, DSL, Data Center, Direct Sales, Ethernet, Hosted Services, IP, IP PBX, Internet Services, LAN-WAN, MPLS, Managed Services, Network Design, Networking, Optical Fiber, PRI, Professional Services, SIP, SaaS, Sales Engineering, Selling, Strategic Partnerships, T1, Telecommunications, Unified Communications, Video Conferencing
Education
University of Phoenix 1995 — 1997
BSBAM, Business Administration
Glendale Community College 1990 — 1995
Business Administration and Management, General
Inteliquent January 2015 - Present
Inteliquent November 2013 - January 2015
Level 3 Communications March 2012 - October 2013
Level 3 Communications November 2003 - March 2012
Qwest Communications 1999 - 2003
LCI 1998 - 1999
Facilicom International 1996 - 1998
Skills
Product Requirements, Telecommunications, Product Marketing, VoIP, Business Development, Leadership, Co-location, Unified Communications, Product Management, SaaS, Direct Sales, Strategic Partnerships, Sales Engineering, Mobile Devices, Contract Negotiation, Go-to-market Strategy, Wireless, IP, Solution Selling, Managed Services, SIP, Ethernet, Cloud Computing, Broadband, SIP Trunking
Education
The Johns Hopkins University 1995 — 1996
MA
Georgetown University 1989 — 1993
BSFS
American School of Paris 1988 — 1989
Graduate
American School in Japan 1986 — 1988
St. Mary's International School 1981 — 1986
Arta Tequila June 2013 - Present
Banner Media Group March 2012 - May 2013
Market Sense Group, Inc. May 2008 - April 2013
Berkshire Hathaway HomeServices December 2002 - April 2013
Xcel Energy December 2001 - October 2002
Dex Media April 1999 - March 2001
Qwest Communications August 1998 - August 2000
Qwest Communications August 1998 - March 1999
The Integer Group January 1994 - June 1998
University of Colorado 1994 - 1998
Skills
B2B, Event Management, Product Management, Program Management, Marketing, Integrated Marketing, Direct Marketing, Marketing Communications, Advertising, Sales, Online Advertising, Competitive Analysis, Product Marketing, Social Media Marketing, Negotiation, Strategic Planning, Digital Marketing, Social Media, Public Relations, New Business Development, Strategy, Training, CRM, Management, Brand Development, Business Development, Leadership, Account Management, SEO, Online Marketing, Cross-functional Team...
Education
University of Colorado Denver 1995 — 1999
Masters, Marketing
Hamline University
BA, Business & Communications
HireRight July 2014 - Present
First American Financial Corporation June 2013 - July 2014
Experian June 2011 - June 2013
CoreLogic October 2005 - May 2011
Qwest Communications May 2003 - May 2004
Qwest Communications October 2000 - May 2003
Qwest Communications November 1999 - September 2000
MCI 1990 - October 1999
Skills
CRM, Analytics, Database Marketing, Sales Operations, Business Analytics, Forecasting, Business Analysis, Business Development, Strategy, Sales Finance, Marketing Analytics, Data Warehousing, Segmentation, B2B, Management, Sales Compensation..., P&L Management, Budgeting & Planning, Sales Compensation..., Business Intelligence, Program Management, Strategic Partnerships, Salesforce.com
Education
Golden Gate University
Bachelor of Science
InteliSecure July 2014 - Present
BEW Global January 2002 - June 2014
Gemplex November 2000 - October 2002
Qwest Communications 1999 - 2001
Virtela Technology Services Incorporated 1999 - 2001
Level 3 Communications November 1999 - November 2000
Skills
Information Security, DLP, Security, Network Security, Cloud Computing, SaaS, Encryption, PCI DSS, Information Security..., CISSP, Firewalls, Vulnerability Assessment, Penetration Testing, ISO 27001, GLBA
Education
Stanford University Graduate School of Business 2002 — 2002
Certificate, Marketing
Georgetown University - The McDonough School of Business 2000 — 2000
Management Certificate, International Management
University of Denver - Daniels College of Business 1992 — 1994
BS, International Business
Qwest Communications October 1978 - Present
Skills
Facilities Management, Contract Negotiation, Vendor Management, Corporate Real Estate, Contract Management, Selling, Management, Property Management, Real Estate, Lease Administration, Residential Homes, Negotiation, Budgets, Investment Properties, Investors, Single Family Homes, First Time Home Buyers, Lease Negotiations, Sales, Project Planning
Education
Arizona School of Real Estate 2005 — 2005
RE License, Real Estate selling
BOMI 2002 — 2003
RPA, Property Management
Glendale Community College
Retep Consulting June 2013 - Present
RETEP Consulting 2013 - 2015
RETEP Consulting 2013 - 2015
Direct Source Inc December 2011 - May 2013
Thomson Reuters (contractor) August 2011 - December 2011
Direct Source November 2008 - August 2011
Northwest Airlines March 2005 - November 2008
Qwest Communications January 2001 - March 2005
Qwest Communications January 1999 - January 2001
Qwest Communications January 1997 - January 1999
Skills
Project Planning, Project Engineering, Project Estimation, Estimating, Pricing, Pricing Strategy, Proposal Writing, Project Management, Retail, Structured Cabling, LAN-WAN, Network Design, Networking, Visio, Contract Negotiation, Vendor Management, Business Analysis, Process Improvement, Telecommunications, Integration, Customer Service, Airlines, Project Delivery, Financial Analysis, Avaya, Project Finance, Training, MS Project, RFP, Telecommunications..., Pricing Analysis, Telephone, P&L Analysis, Budget P&L, Telecommunications..., BICSI, Video, Wireless Networking, Business Process, Management, Software Documentation
Education
Rochester Community and Technical College 1993 — 1994
Certificate, Nursing Assistance
Rochester Community and Technical College 1991 — 1994
Certificate, Bookkeepping
Northfield High School 1989 — 1992
Harvard Business School
None, Business Administration and Management, General
Taoti Creative: We Build Smarter Websites! March 2014 - Present
COD Communications 2004 - Present
Norse Digital March 2013 - March 2014
Yellowbrix 2011 - February 2013
Capriccio Software, Inc. 2010 - 2011
Unanet 2005 - 2010
Lucidea LLC 2003 - 2004
Qwest Communications 2001 - 2002
The Allied Group June 1998 - December 2000
Skills
Online Marketing, Salesforce.com, CRM, Direct Sales, Start-ups, E-commerce, Sales Management, New Business Development, Sales Presentations, Online Advertising, Professional Services, Linux, Data Center, Wordpress, PHP, HTML, Proposal Writing, Selling, Sales Operations, Marketing, CSS, Python, Content Marketing, Software Industry, Email Marketing, SaaS, Strategic Partnerships, Sales Engineering, Software Sales, Hosting, Content Syndication, Web Design, Drupal, SugarCRM, Strategy, Management, Business Development, Consulting, Marketing Strategy, Strategic Planning, Enterprise Software, SEO, Social Media, Zoho CRM
Education
Georgia State University
MBA, Finance
Kwajalein High School
Purdue University
B.S. / A.S., Organizational Leadership / Electrical Engineering Technology
AT&T April 2011 - Present
XO Communications August 2010 - April 2011
Qwest Communications June 2007 - December 2009
Nuvox Communications June 2006 - June 2007
Birch Telecom June 2004 - March 2006
XO Communications October 2003 - May 2004
Shelter Properties June 2001 - July 2003
Skills
Sales Process, VoIP, CRM, Solution Selling, Co-location, Managed Services, Strategy, SIP Trunking, Cloud Computing, Direct Sales, Account Management, Sales, Hosted Services, Business Development, Telecommunications, Unified Communications
Education
Georgia Perimeter College 2000 — 2002
Business
QTS Realty Trust March 2015 - Present
TierPoint July 2013 - March 2015
Baltimore Technology Park November 2003 - July 2013
DCT Telecom Group, Inc September 2002 - September 2003
Qwest Communications October 2000 - August 2002
UUNET October 1999 - October 2000
MCI - Government Markets May 1997 - October 1999
Skills
Data Center, Telecommunications, Solution Selling, Managed Services, Co-location, Cloud Computing, Infrastructure, Sales, Information Technology, SaaS, Direct Sales, Enterprise Software, Disaster Recovery, Product Management, Strategy, Program Management, Sales Process, Virtualization, Leadership, New Business Development, VoIP, Channel Partners, Salesforce.com, Selling, Strategic Partnerships, Security, Professional Services, Wireless, Unified Communications, Go-to-market Strategy, Networking, Business Alliances
Education
Gettysburg College 1993 — 1997
BA, Biology
Towson High School 1989 — 1993
Village Mortgage Company July 2013 - Present
Chase Home Finance 2009 - 2010
FatPipe Networks 2007 - 2009
KBL Mortgage/H&R Block Mortgage 2004 - 2007
Qwest Communications 2002 - 2004
Skills
Social Media, Sales Process, Marketing, Team Building, Loan Processing, Operations Management, Communication, Data Analysis, Training, Sales Operations, Scheduling, Leadership, Time Management, Loans
Education
Northern Arizona University 1993 — 1996
Bachelor of Science
Glendale Community College 1991 — 1993
A.A.
SoftServe December 2014 - Present
CenturyLink-SAVVIS January 2011 - December 2014
Qwest Communications January 2005 - January 2011
XO Communications August 2003 - January 2005
AT&T June 2000 - August 2003
Skills
Professional Services, Networking, Managed Services, Unified Communications, SIP Trunking, VoIP, Solution Selling, MPLS, Telecommunications, Long Distance, Ethernet, Cloud Computing, Co-location, PRI, IP, Wireless
Education
Georgia Perimeter College
RE/MAX Results March 2011 - Present
Coldwell Banker Burnet August 2007 - March 2011
Qwest Communications August 2006 - June 2007
RBC Dain Rauscher July 2002 - September 2003
Skills
Negotiation, Problem Solving, Marketing Communications, Short Sales, Foreclosures, Teaching, Pioneer
Education
Hamline University 2003 — 2006
BA, Physics
Park Center Senior High School 2000 — 2002
Reed Group July 2015 - Present
Stanley British Primary School April 2013 - July 2015
Dish Network July 2011 - January 2013
ide8 strategic marketing May 2009 - August 2011
Qwest Communications August 2005 - November 2007
Daniels College of Business 2003 - 2005
McClain Finlon Advertising 1997 - 2002
DDB 1986 - 1994
Skills
Strategic Planning, Marketing Strategy, Integrated Marketing, Communications Planning, Contract Negotiation, Marketing Communications, Creative Direction, Advertising, Media Planning, Direct Marketing, Business Planning, Social Media Marketing, Brand Development, Mergers & Acquisitions, Public Relations, Market Research, Brand Awareness, Strategy, Retail
Education
Harvard University 1980 — 1984
B.A., English and American Literature
Harvard University 1980 — 1984
Bachelor of Arts (B.A.)
Magenic Technologies May 2007 - Present
St. Joseph Catholic School August 2012 - September 2013
New Horizons of Minnesota 2005 - 2007
Eschelon Telecom May 2001 - April 2005
Qwest Communications October 1999 - March 2001
Intera 1996 - 1999
Skills
Cold Calling Experience, Building Relationships, General Reporting, Calendar Planning, Email Strategy, Account Management, Enterprise Software, Cold Calling, Business Development, CRM, Solution Selling, Professional Services, Sales Process, Lead Generation, Salesforce.com, Direct Sales, Strategic Partnerships, Cloud Computing, B2B, Selling, Software Industry, Sales Operations, Partner Management, Business Intelligence, Managed Services, Sales
Education
Gustavus Adolphus College 1986 — 1990
Bachelor of Arts (B.A.), Psychology and Human Relations
Fridley High School 1983 — 1986
General Dynamics November 2012 - Present
Tectonic Engineering & Surveying Consultants, P.C. January 2012 - November 2012
Crown Castle August 2010 - July 2011
World Access July 2009 - July 2010
Strategic Real Estate Services December 2007 - June 2009
Wireless Facilities Inc 2007 - 2008
Verizon Wireless August 2004 - August 2007
Qwest Communications June 2000 - July 2004
Skills
LTE, Site Development, Zoning, Cellular Communications
Education
Glendale Community College 2000 — 2003
Associates, General Business
CBI Telecommunications Consultants February 2013 - May 2013
CBI Telecom August 2008 - February 2012
Qwest Communications September 2001 - June 2005
QWEST COMMUNICATIONS CORP January 1999 - September 2001
Ameritech May 1998 - January 1999
Skills
Time Management, People-oriented, Highly motivated..., Goal-oriented..., Self-driven, Customer Oriented, Pay Close Attention to..., Dedicated Professional, Employee Loyalty, Continuous Improvement, Goal Oriented, Organizational..., Team-oriented
Education
Grand Valley State University 1995 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General
Michigan State University 1994 — 1995
Mountain States Employers Council July 2010 - December 2011
Metro Volunteer Lawyers February 2010 - July 2010
USPS October 2006 - September 2009
U.S. SBA April 2006 - October 2006
Qwest Communications August 2005 - September 2005
Skills
Administrative Law, Legal Writing, Civil Litigation, Employment Law, Civil Rights, Compliance, Hearings, Litigation, Employment..., EEOC, Mediation, Legal Advice
Education
University of Colorado School of Law 2002 — 2005
Juris Doctor
Hendrix College 1992 — 1996
BA, Philosophy
Comcast Cable April 2004 - Present
USA Track & Field 2010 - 2011
Washington Alloy February 2002 - March 2004
Qwest Communications February 1980 - May 2000
Skills
Customer Service, Accounts Payable, Accounts Receivable, Excel, Customer Relations, Outlook, Word, Billing, Customer Satisfaction, Call Center, Microsoft Excel, Microsoft Word, Broadband, Call Centers, Access, Telecommunications, Troubleshooting, VoIP, Cabling, Telephony, Customer Retention, Invoicing, Training, Vendor Management, Customer Experience, Salesforce.com
Education
Green River Community College 1980 — 1992
Kent Meridian High School
Prosys November 2010 - Present
Qwest Communications January 2008 - July 2010
AT&T January 2007 - January 2008
BellSouth March 1999 - December 2007
BellSouth Business Systems January 2000 - January 2001
BellSouth Communication Systems January 1999 - January 2000
Education
Georgia Institute of Technology 1992 — 1997
Bachelor, Industrial Engineering
Investment Properties November 2011 - Present
Qwest Communications August 1999 - November 2008
Skills
Managed Services, Telecommunications, Unified Communications, Cloud Computing, Cisco Technologies, VoIP, Co-location, MPLS, Networking, Direct Sales, Microsoft Excel, CRM, Microsoft Office
Education
Golden Gate University
M.P.A., City, State and Federal Governance
Pepperdine University
Public Administration, City, State and Federal Governance
University of Northern Iowa
Bachelors, Political Science/Pre-Law
Web Merchants Direct December 2004 - Present
Early Stage Sales 2009 - Present
Atlas Accelerator September 2009 - February 2013
GridNetworks February 2007 - August 2009
Speakeasy March 2006 - February 2007
Qwest Communications January 2005 - March 2006
Qwest Communications October 2003 - January 2005
Qwest Communications September 2000 - October 2003
Skills
Sales Management, Sales Operations, Sales Process, Salesforce.com, Zoho, CRM Integration, Sales Compensation..., Business Analysis, Sales Management..., Strategic Sales Plans, Tactical Sales Planning, Business Strategy, Business Process..., Making the Complex..., Managing Complex Sales, Business Development, Direct Sales, Sales Presentations, Business Intelligence, Microsoft Excel, Outbound Marketing, Customer Acquisition, Lead Generation, SEM, Email Marketing, Product Development, Product Marketing, Agile Methodologies, CSS, HTML, JavaScript, Early Stage Companies, Start-ups, Start-up Consulting, Strategic Consulting, Management Consulting, SaaS, Selling, CRM, Online Advertising, Go-to-market Strategy, Sales, Marketing Strategy
Education
Coding Dojo 2015 — 2015
Double Black Belt in Web Application Programming, Web applications, LAMP, MEAN and Ruby on Rails, 4.0
University of Washington 1998 — 2000
BA, Business Administration, Marketing
Highline College 1995 — 1998
AA, Business, Marketing
CenturyLink October 2010 - Present
Qwest Communications January 2009 - October 2010
Qwest Communications January 2001 - January 2009
Sprint July 1995 - December 2000
USAF August 1977 - April 1985
Skills
Program Management, Cross-functional Team..., Strategy, Strategic Partnerships, Contract Negotiation, Telecommunications, Government, RFP, Business Development, Business Strategy, Purchasing, Vendor Management, Training, Strategic Planning, Executive Management, Leadership, Proposal Writing, Business Process...
Education
Golden Gate University
MBA, Management
Michigan State University
BA, Humanities Pre-Law
American Express August 2011 - Present
AMERICAN EXPRESS LEARNING NETWORK June 2008 - August 2011
American Express June 2006 - August 2011
American Express January 2007 - January 2008
American Express April 2002 - April 2003
Qwest Communications June 1995 - October 2002
Skills
Information Mapping, Captivate, Technical Writing, Visio, Business Analysis, SnagIt, Instructional Design, E-Learning, Hands-on Training, Instructor-led Training, Software Documentation, Process Improvement, Lotus Notes, Project Management, Data Analysis, Learning Management..., MS Project, Knowledge Management, Change Management, Information Design
Education
Glendale Community College 2007 — 2010
Bachelors, Business Management
CA Technologies April 2012 - Present
CA Technologies, Inc. April 2010 - April 2012
CA March 2006 - April 2010
Qwest Communications 2004 - 2006
Mckesson 2002 - 2004
Equifax 2001 - 2002
National Service Industries (NSI) 1999 - 2001
Skills
Solution Selling, SaaS, Salesforce.com, Enterprise Software, Cross-functional Team..., Account Management, Direct Sales, Sales Management, Leadership, Sales, Contract Negotiation, Business Development, Forecasting, Business Analysis, Professional Services, Strategic Planning, Complex Sales, Strategy, Selling, Business Alliances, Sales Enablement, Strategic Partnerships, CRM, Sales Operations, Pre-sales, Software Industry, Executive Management, Channel Partners, Partner Management, Lead Generation, Demand Generation, Managed Services, Recruiting, Outsourcing, Product Marketing, Sales Presentations, Budgets, Analysis
Education
Georgia State University 2000 — 2003
MBA, Finance
University of Georgia 1995 — 1999
BBA, Finance
Milton High School 1991 — 1995
Pinnacol Assurance August 2014 - Present
Great-West Financial April 2014 - August 2014
Independent September 2013 - March 2014
Newmont Mining Corporation October 2012 - August 2013
Newmont Mining Corporation October 2011 - October 2012
Qwest Communications January 2006 - April 2011
Qwest Communications November 2002 - January 2006
Qwest Communications July 2001 - November 2002
Level 3 Communications 2000 - 2001
Level 3 Communications 1999 - 2000
Skills
Incentive Programs, Recruiting, Employee Relations, Market Pricing, Human Resources, Executive Pay, Deferred Compensation, PeopleSoft, Compensation & Benefit, Workforce Planning, Performance Management, Job Descriptions, Temporary Placement, Vendor Management, Management, Salary, Job Analysis
Education
Georgia State University 1989 — 1993
Bachelor of Science, Hospitality Administration
Gartner March 2013 - April 2015
Gartner Incorporated April 2007 - May 2008
Akamai Technologies June 2002 - July 2003
Qwest Communications October 2001 - June 2002
Wrenchead Inc October 1999 - January 2001
BBN Planet/GTE Internetworking July 1996 - August 1999
First Call Corporation September 1992 - August 1995
Bank of New England/Fleet Bank January 1989 - June 1992
Skills
Sales Process, Selling, Research, New Business Development, Strategy, Sales, Sales Management, Sales Operations, Management, Marketing, Business Development, Salesforce.com, Account Management, SaaS, Strategic Partnerships, Budgets, Solution Selling, Strategic Planning, Marketing Strategy, Product Marketing, Professional Services, Cold Calling, Lead Generation, Enterprise Software, Direct Sales, Go-to-market Strategy, Channel Partners
Education
Hartwick College 1984 — 1988
Bachelor's Degree BS, Business Management
Cazenovia High School 1980 — 1984
Regents Diploma
Infosys May 2013 - Present
Infosys 2009 - Present
Texas Instruments March 2013 - April 2013
Syngenta March 2012 - January 2013
Syngenta Crop Protection January 2011 - January 2013
Prestige Brands, Inc. January 2010 - December 2010
TCS January 2001 - 2008
Qwest Communications September 2004 - April 2007
Skills
SAP CRM, Manufacturing, Telecommunications, Solution Architecture, Requirements Analysis, Pre-sales, Business Process, IT Strategy, Software Project..., Business Analysis, Integration, Global Delivery, SDLC, ERP, Business Process..., Process Consulting, SAP ERP
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1996 — 2000
B.TECH, COMPUTERS
KV-3, Chakeri, Kanpur 1993 — 1995
Intermediate, Science Stream
Kendriya Vidyalaya 1989 — 1993
Xth class
Keller Williams Realty Professional Partners March 2013 - Present
Green Leaf Realty, LLC September 2005 - March 2013
Qwest Communications June 1980 - June 2005
Skills
Sellers, First Time Home Buyers, Short Sales, Buyer Representation, Listings, Single Family Homes, Foreclosures, New Home Sales, Condos, REO, Real Estate, Real Estate Transactions, Vacation Homes, Buyers, Investment Properties, Income Properties, First Time Home Sellers, Townhomes, Selling, Property, National Association of..., CDPE, Buyer's Agent, House, New Homes, Agents, Move Up Buyers, Referrals, Leases, FHA, Real Estate Economics, Real Estate License, Rentals, Home Staging, Seniors, 1031 Exchanges, Resellers, Tenant, Real Property, Listing Homes, Acreage, SFR, Senior Real Estate, Contract Negotiation, Real Estate Development, Luxury, Waterfront, Investors, Negotiation, HUD
Education
Westford College 2004 — 2004
none, Real Estate
Glendale Community College
Associate of Arts (A.A.), General
Market Research Association May 2012 - Present
JFK Insights LLC January 2002 - Present
MarketTools, a MetrixLab Company January 2013 - January 2015
Select Comfort August 2012 - January 2013
CMI Research January 2010 - June 2012
TNS / Research International March 2006 - December 2009
GFK Custom Research (CRI) January 1999 - December 2001
Qwest Communications April 1992 - January 1999
Conklin Company 1989 - 1993
Skills
Market Research, B2B, Client Service, Healthcare, Segmentation, Marketing Research, Quantitative Research, Customer Insight, Consumer Behavior, Customer Satisfaction, Product Development, Marketing Strategy, Customer Experience, Key Account Management, Product Management, Direct Marketing, Client Services, Focus Groups, Consumer Behaviour, Marketing, Market Analysis, Analytics, Financial Services, Management, Leadership
Education
University of Denver - Daniels College of Business 1997 — 1998
Executive, Advanced Program Management
University of St. Thomas - Opus College of Business 1990 — 1996
MBA, Marketing Management
Hamline University 1981 — 1985
BAs, Business Administration & Sociology
916 Vo-Tech (Century College) 1980 — 1981
2 year certificate of completion, Graphic Design and Communications, Graduated an 18 month program in 9 months
Harding High School
Graduated!
First American Title 2001 - May 2004
Qwest Communications 1998 - 2001
TeleTech 1995 - 1998
Skills
Customer Service, Customer Relations, Outlook, Negotiation, Excel, Account Management, Strategic Planning, Vendor Management
Education
Golden West College 1983 — 1985
Saddleback 1979 — 1983
Chuck Gay Music February 2011 - Present
JohnnyCash.com July 2010 - August 2013
Charles P. Gay & Associates September 2008 - February 2011
Qwest Communications April 2005 - October 2008
Qwest Communications February 1999 - April 2005
Skills
Leadership, Training, Management, Coaching, Change Management, Strategic Planning, Music, Singing, Account Management, Social Media Marketing, Direct Sales, Sales, Telecommunications, Social Media, Team Leadership
Education
Green River Community College 1984 — 1986
Associate of Arts (A.A.), Professional Entertainment Training
CNA Insurance August 2014 - Present
CNA Insurance June 2011 - August 2014
Qwest Communications May 2008 - June 2011
Qwest Communications May 2007 - August 2007
Skills
Analysis, Data Analysis, Business Strategy, Visio, Statistics, Process Engineering, Business Process..., Six Sigma, Time Study, Process Analysis
Education
Georgia Institute of Technology 2014 — 2016
Master of Science (M.S.), Operations Research
University of Wisconsin-Madison 2006 — 2011
BS, Industrial and Systems Engineering
U S WEST Lead Corporate InvestigatorQwest CommunicationsJanuary 2000 - April 2011
Qwest Communications January 1987 - January 2000
Qwest Communications January 1986 - January 1987
Skills
Internal Investigations, Interviews, Fraud, Private Investigations, Security, Investigation, Telecommunications, Policy, Leadership, VoIP, Call Centers, Wireless, Managed Services, Account Management, Solution Selling, Training, Management, Software Documentation
Education
John Reid School 2000 — 2000
Interviews/Interrogation
Glendale Community College 1967 — 1969
AA, Liberal Arts
Funny or Die 2012 - Present
Various Clients. August 2009 - August 2012
BigSho January 2011 - March 2012
Qwest Communications January 2008 - December 2008
Brightkite November 2006 - October 2007
TechStars April 2007 - August 2007
Local Matters June 2003 - May 2007
Isovera Inc. January 2002 - May 2003
indiqu.com June 1999 - April 2001
Skills
Product Strategy, Product Management, Agile Methodologies, Sprint Planning, Product Road Mapping, Online marketing, Marketing strategy, Business planning, Mobile, Start-ups, User Experience, SEM, Competitive Analysis, Google Analytics, Mobile Applications, Location Based Services, Social Games, Local Search, Marketing Strategy, Online Marketing, Business Planning, Product Development, Web Analytics, Mobile Devices, SEO, Swag, Laser Hair Removal, Flavor Chemistry, Dolls, Natural Gas, Latino, Basketball, Mexican, Cycling
Education
University of Denver - Daniels College of Business 2003 — 2006
International MBA
Haverford College 1995 — 1999
B.S.
La Jolla High 1991 — 1995
High School
Integra Telecom April 2014 - Present
Sprint Nextel July 2010 - March 2014
Orange Business Services November 2006 - March 2010
Qwest Communications January 2006 - November 2006
Sprint January 1998 - December 2005
Wang Labs 1984 - 1998
U.S. Air Force February 1977 - March 1983
Skills
Unified Communications, Sales, Wireless, IP, VoIP, Telecommunications, MPLS, Pre-sales, Ethernet, Professional Services, Cloud Computing, Cisco Technologies, Managed Services, Data Center, Salesforce.com, WAN, Solution Selling
Education
Heald College
Time Warner Cable Business Class December 2012 - Present
Time Warner Cable Business Class January 2010 - December 2012
AstraZeneca 2005 - 2008
Global Crossing 2001 - 2004
Intelispan 2000 - 2001
Qwest Communications 1999 - 2000
MCI 1990 - 1999
Skills
Direct Sales, Solution Selling, Sales Management, Telecommunications, Cold Calling, Account Management, Management Consulting, Income Statement, Salesforce.com, Contract Negotiation, New Business Development, Selling, Sales Operations, Managed Services, Sales, VoIP, Sales Process, Wireless, Customer Retention, Unified Communications, P, Co-location, B2B
Education
Guilford College
B.A., Political Science, Economics, Education
State of Montana August 2011 - Present
State of Montana 2011 - 2011
State of Montana 2011 - 2011
QWEST Communications 1998 - January 2010
Self Employed February 2010 - 2010
PESTAR TELECOMMUNICATIONS SERVICES September 1996 - June 1998
Collins Communications June 1995 - September 1996
Skills
VoIP, Hosted VoIP, Telecommunications, BCM, IP, Unified Communications, Adtran, Cisco Technologies, MPLS, Managed Services, Telephony, Sales Engineering, Call Center, SIP, Data Center, Network Design, Networking, Avaya, T1, Call Centers, Ethernet, SIP Trunking, Vendor Management, Juniper, Wireless, Integration
Education
Gustavus Adolphus College 1976 — 1980
Pyschology
Integra Telecom May 2001 - Present
Portland Teachers Credit Union May 1998 - July 2000
Entex [Now Siemens] May 1992 - May 1998
Qwest Communications November 1979 - August 1992
United States Navy November 1975 - November 1979
Education
Green River Community College 1980 — 1982
Electronics Engineering
North Seattle Community College
Electronics
Pacific Northwest Bell / US West
Telecommunications
Long & Foster Realtors November 2001 - Present
Cap Gemini Ernst & Young January 2001 - December 2001
Qwest Communications 1999 - 2000
Hotels & Restaurants 1989 - 1999
Shertaon Heliopolis 1985 - 1989
Skills
Residential, Leases, Sellers, First Time Home Buyers, Short Sales, Realty, Foreclosures, Single Family Homes, Listings, Condos, Buyer Representation, Real Estate, Investment Properties, Distressed Property, Buyers, Residential Homes, Investors, REO, Mortgage Lending, Townhomes, Luxury, Referrals, Resellers, Relocation, Move Up Buyers, Commercial Real Estate, Seniors, Rentals, Real Estate Transactions, New Home Sales, Property, Real Property, Marketing, FHA, Real Estate Financing
Education
Strayer University 1996 — 1998
Diploma, Information Technology
Helwan University Cairo 1981 — 1985
BS, Hotel Management
English School Cairo 1970 — 1981
High School Diploma, Math & Science
Level 3 Communications January 2015 - Present
Level 3 Communications November 2014 - January 2015
tw telecom, inc. December 2008 - November 2014
tw telecom, inc. October 2007 - December 2008
Sprint 2002 - 2007
Focal Communications April 2001 - October 2002
SBC March 1999 - April 2001
Qwest Communications March 1998 - March 1999
GTE/Verizon October 1996 - March 1998
Skills
Leadership, Sales, Sales Management, New Business Development, Account Management, Direct Sales, SaaS, Channel, Telecommunications, Salesforce.com, Managed Services, Sales Operations, Solution Selling, Contract Negotiation, Cloud Computing, Wireless, Sales Process, Strategic Partnerships, VoIP, Selling, Enterprise Software, Business Development, Channel Partners, MPLS, Professional Services, Data Center, IP, Mobile Devices
Education
Golden West College 1981 — 1983
Associate of Arts (A.A.), Commercial Music/Recording Arts
Sears Holdings Corporation June 2015 - Present
Target July 2014 - March 2015
Target June 2013 - August 2013
Deloitte May 2012 - August 2012
PwC June 2011 - August 2011
Qwest Communications June 2010 - August 2010
Crowns Financial Ministries January 2009 - May 2009
Education
Georgia State University 2009 — 2013
University of Valencia 2011 — 2011
Spanish Language and Literature
Cisco Systems June 2013 - Present
Oracle Corporation 2006 - June 2013
Avaya August 2002 - August 2006
Qwest Communications 2001 - 2003
Cisco Systems 2000 - 2001
IBM June 1996 - August 1998
American Express January 1994 - May 1996
Skills
Contract Negotiation, Contract Management, Partner Management, Partnership Development, Solution Selling, Mentoring, Training & Development, Enterprise Software, Software Sales, Team Leadership, Team Building, Leadership Development, Cross-functional Team..., Public Speaking, Software Industry, Partnerships
Education
High Point University 1991 — 1993
BS, Marketing & Economics
Bernards High School 1985 — 1989
CenturyLink October 2012 - September 2015
CenturyLink July 2012 - October 2012
CenturyLink March 2011 - October 2012
Qwest Communications January 2010 - March 2011
Qwest Communications May 2007 - December 2009
LEVEL 3 / Telcove March 2004 - February 2007
ACSI March 2001 - March 2003
Pathnet January 1999 - March 2001
Quest Group International October 1992 - January 1999
Cable & Wireless March 1987 - October 1992
Skills
Dark Fiber, Sales Engineering, Sales Management, Telecommunications, Ethernet, Fiber Optics, Fiber, MPLS, Solution Selling, Network Design, Data Center, Consultative Selling, DWDM, IP, Colocation, Contract Negotiation, WAN, New Business Development, Strategic Planning, Product Development, Metro Ethernet, Co-location, Optical Fiber, Selling, Direct Sales, Strategy, Program Management, Leadership, Sales Operations, Product Marketing, Enterprise Software, Business Development, Networking, Account Management, Sales, Managed Services
Education
Georgia Southern University - College of Business Administration 1979 — 1984
Bachelor’s Degree, Business
Verizon Enterprise Solutions November 2014 - Present
Verizon June 2011 - November 2014
Qwest Communications April 2010 - June 2011
Verizon Business December 2008 - January 2010
Verizon Business April 2007 - December 2008
Business Controls, Inc. September 2005 - April 2007
Regis University 2005 - 2007
Eschelon Telecom 1999 - 2001
Skills
Account Management, Solution Selling, Sales Management, Telecommunications, Managed Services, Sales Process, Salesforce.com, Direct Sales, New Business Development, Sales, Leadership, Sales Operations, Business Development, Training, Management, Call Centers
Education
Nebraska Wesleyan University 1994 — 1996
BS, Biology, Chemistry, English
Gustavus Adolphus College
Valley High School
Premera Blue Cross March 2015 - September 2015
REI 2014 - 2015
Sur La Table 2011 - 2014
Safeco and Liberty Mutual 2008 - 2011
Qwest Communications 1998 - 2008
Qwest Communications 2001 - 2004
Qwest Communications 1989 - 2001
Skills
SDLC, Integration, Java, Agile Methodologies, Quality Center, Software Development, Systems Analysis, IT Management, Sarbanes-Oxley Act, Requirements Gathering, Testing, Cross-functional Team..., Software Documentation, PMO, HTML, Project Management, Process Improvement, Change Management, Release Management, Agile Project Management, Management, Project Planning, Telecommunications, Web Services, Test Automation, PL/SQL, Java Enterprise Edition, Performance Management, Software Engineering, Architecture, Vendor Management, Requirements Analysis, SQL, E-commerce, Business Process..., ERP, Team Leadership, Development Languages -..., Test Tools - Quality..., Requirements Management..., SOX Compliance, ATG Commerce, JIRA, Confluence, Software Project..., Program Management, Quality Assurance, Oracle, Strategy, Leadership
Education
University of Phoenix
Project Management Certification
Hamline University
B.A, Psychology
U S West
CenturyLink April 2011 - Present
Qwest Communications December 2003 - April 2011
San Antonio Water System September 2001 - July 2003
Akin Gump Strauss Hauer & Feld LLP September 1997 - August 2001
Skills
Mergers, Licensing, Venture Capital, Strategy Development, Joint Ventures, Corporate Transactions, Negotiating Contracts, Contract Negotiation, Corporate Governance, Securities Law, Securities, Due Diligence, Telecommunications, Strategic Planning, IP, Contract Negotiations, E-commerce, Business Strategy, Software Licensing, Cloud Computing, Product Development, Corporate Law, Mergers & Acquisitions, Strategy, Business Development, Privacy Law
Education
Georgetown University Law Center 1994 — 1997
JD, Business Law
Virginia Polytechnic Institute and State University 1989 — 1992
BA, International Studies- Business; Spanish
Northpointe Travel February 2015 - Present
Michael and Son Services April 2012 - September 2012
Comprehensive Health Services November 2010 - January 2012
AAA Michigan June 2007 - February 2011
TDS Metrocom 2004 - 2005
Qwest Communications September 1994 - September 2001
Skills
Customer Satisfaction, Marketing, Customer Service, Account Management, Strategic Planning, Key Account Development, Key Account Acquisition..., Leadership, Telecommunications, Training, Team Building, Project Management, Customer Retention, Negotiation
Education
The Ohio State University 1987 — 1989
Business
Grand Rapids Community College 1981 — 1984
A.A., Music/Business
Qwest Communications June 2000 - Present
ScanSource September 1997 - June 2000
MCI January 1997 - September 1997
Education
Greenville Technical College 1998 — 1998
Class in Principles of Management
The University of Georgia 1993 — 1996
BA, Romance Languages
Qwest Communications August 2002 - June 2009
Qwest Communications October 1997 - July 2002
Wells Fargo (Signet Banking Corporation) October 1993 - September 1997
Skills
Accounts Receivable, Cash Management, Business Operations..., Budgeting, Call Center, Forecasting, SOX, Financial Analysis, Financial Reporting, Billing, Auditing, Audit, Process Improvement, Telecommunications, Operations Management, Team Building, Change Management, Team Leadership, Credit, Account Management, Strategic Planning, Customer Relations, Customer Service, Excel, Contract Negotiations, Managed Services, Vendor Management, PowerPoint, Business Process..., Word, Variance Analysis, P&L, Capital Budgeting, Microsoft Office, Reconciliations, Accounts Payable, Business Analysis, General Ledger, Financial Management, PeopleSoft, Problem Solving, Mentoring, Budgets, Sales Management, Account Reconciliation, Accounting, Call Centers, Leadership, Managerial Finance, Sarbanes-Oxley Act
Education
Virginia Commonwealth University - School of Business 1992 — 1993
Financial Management and Accounting
Harvard Business School 1985 — 1985
Business Finance and Accounting
Rappahannock College 1979 — 1983
Financial Management and Accounting Studies
Qwest Communications April 2001 - Present
Divine Images Studios November 1999 - Present
Divine Images Studios November 1999 - Present
MCI Worldcom June 1997 - October 1999
US Army Worldwide August 1989 - August 1997
Skills
Adobe Creative Suite, Microsoft Office, Photography, Graphic Design, Social Media, Social Networking, Advertising, Facebook, Customer Service, Editing, PowerPoint, Microsoft Excel, Digital Photography, Commercial Photography, Mac, Social Media Marketing, Photoshop, Event Management, Editorial
Education
American Intercontinental University 2004 — 2005
Study for Bachelors Degree, Information Technology
Hawaii Pacific University 1992 — 1994
Associate, Graphic Design
Graco (NYSE:GGG) December 2012 - Present
ATK June 2003 - February 2012
Qwest Communications 1999 - 2003
Honeywell 1996 - 2000
Minnesota Mutual 1995 - 1996
Minnesota Department of Commerce 1993 - 1995
U.S. Senator Charles Grassley 1987 - 1989
Skills
Public Relations, Advertising, Spokesperson, Reputation Management, Corporate Communications, Defense, Crisis Communications, Media Relations, Telecommunications, Internal Communications, Public Policy, Social Media, Press Releases, Leadership, Proposal Writing, Business Strategy, Investor Relations, Public Affairs, Strategy, Brand Awareness, Management, Program Management, Communication Training, Aerospace, Legislative Relations, Strategic Communications, Cross-functional Team..., Speech Writing, Community Development, Crisis Management, Communications Planning, Government, Team Building, Integrated Marketing, Manufacturing, Strategic Planning, Budgets, Marketing Communications, Public Speaking, Newsletters
Education
Gustavus Adolphus College 1982 — 1986
BA, Political Science
Foresight Energy LP July 2011 - Present
Cloud Peak Energy September 2009 - July 2011
Qwest Communications September 2007 - September 2009
Qwest Communications August 2005 - September 2007
Qwest Communications November 2002 - August 2005
JPMorgan 1999 - 2002
The Boston Consulting Group 1998 - 1998
Accenture June 1992 - June 1997
Skills
Risk Management, Capital Markets, Finance, Financial Modeling, Mergers & Acquisitions, IPO, Strategy, Cash Management, Equities, Financial Analysis, Investor Relations, Mergers, Due Diligence, Strategic Financial..., Internal Controls, Treasury, Corporate Finance, Valuation, SEC filings, US GAAP, Banking, Credit, High Yield Bonds, Operational Risk..., Portfolio Management
Education
Harvard Business School 1997 — 1999
MBA, Finance
Trinity University 1988 — 1992
BS, Economics
IBM March 2010 - Present
Merrill Lynch May 2004 - February 2010
Wilshire Financial Services Group September 2000 - April 2004
Qwest Communications November 1999 - September 2000
US Army November 1990 - October 1994
Skills
ITIL, Virtualization, VMware, Project Management, Systems Analysis, Troubleshooting, Technical Writing, System Monitoring, Data Recovery, Process Improvement, Team Leadership, Systems Engineering, System Administration, Fibre Channel, Windows Server, Openfiler, IT Service Management, Integration, Disaster Recovery, Data Center, IT Management, SQL, Operating Systems, IIS, Windows, Servers, DNS, DHCP, Security, VPN, Technical Support, Enterprise Architecture, Microsoft Exchange, HP, vSphere, Change Management, Psychology
Education
Portland State University 2004 — 2011
Mathematics, Computer Science, Project Management
VMware 2009 — 2010
Reed College 1996 — 1999
Bachelors, Psychology
US Military Intelligence School--Ft. Devens 1990 — 1991
Certificate, Electronics / RF / Electronic Warfare
Georgia Tech 1989 — 1990
Aerospace Engineering
Telcom National August 2004 - Present
Qwest Communications October 1998 - August 2004
Independence Consultant March 1995 - June 1999
Fish Market 1991 - 1993
Skills
MPLS, Co-location, Account Management, Telecommunications, VoIP, Sales Management, Management, Strategy, SIP, Selling, Direct Sales, Broadband, Sales Process, Solution Selling, Unified Communications, Sales, Enterprise Software, Customer Service, Managed Services, SIP Trunking, Salesforce.com, Sales Operations, T1, Networking, SaaS, Professional Services, Metro Ethernet, Wireless, Call Centers, Customer Retention, Telephony, IP, New Business Development, B2B, Cloud Computing, Channel Partners, Integration, Strategic Partnerships, Competitive Analysis, Mobile Devices, Product Marketing, Data Center, Cisco Technologies, Go-to-market Strategy, PRI, Switches, Start-ups, Hosted Services, Product Management, Ethernet
Education
Grand Canyon University 2004 — 2006
Bachelors, Christian Leadership
HGI September 2012 - Present
AT&T January 2011 - September 2012
Switch and Data/Equinix March 2010 - January 2011
Qwest Communications September 2007 - April 2009
AT&T December 2000 - September 2007
Skills
Creative Solutions, Managed Services, Solution Selling, Cloud Computing, Telecommunications, SaaS, Professional Services, Unified Communications, VoIP, Data Center, Direct Sales, Salesforce.com, MPLS, Channel, Account Management, IP, Strategic Partnerships, Wireless, Enterprise Software, Sales Management, CRM, New Business Development, Team Leadership, Sales, Integration, Team Building, Leadership, Management, Sales Operations, Vendor Management
Education
Georgia State University 1990 — 1994
BS, Computer Science
Appointed Partners September 2015 - Present
ePlus inc. May 2015 - Present
BWG Strategy LLC January 2012 - Present
IO February 2013 - June 2014
Digital Realty June 2011 - March 2013
Internap October 2009 - July 2011
Internap January 2006 - October 2009
XO Communications November 2004 - December 2005
Qwest Communications August 2000 - November 2004
WorldCom December 1995 - August 2000
Skills
Business Process..., Organizational..., Solution Selling, Cloud Computing, Data Center, Direct Sales, Telecommunications, Co-location, Sales Management, Business Strategy, Strategic Thinking, Executive Management, Account Management, CRM, Contract Negotiation, Lead Generation, Leadership, Managed Services, Management, Outsourcing, VoIP, Strategy, Sales Operations, Security, Training, Team Management, Enterprise Software, IP, Professional Services, Sales, Start-ups, Change Management, SaaS, Strategic Partnerships, Unified Communications, Salesforce.com, Business Development, Consulting, Sales Process, Channel Partners, Vendor Management
Education
Georgia State University
Politcal Science
Berkshire Hathaway HomeServices Georgia Properties July 2015 - Present
GAARN 360, LLC a TAPSNAP 1036 Franchisee June 2013 - Present
Retail Data Systems November 2011 - April 2013
XO Communications December 2010 - October 2011
AT&T July 1984 - December 2008
Qwest Communications May 2004 - January 2006
AT&T July 1984 - December 2003
Skills
New Business Development, Telecommunications, IT Strategy, Emerging Technologies, Relationship Development, Restaurants, Hospitality, Sales Process, Consultative Selling, Direct Sales, Contract Negotiations, Solution Selling, Sales Management, Managed Services, Salesforce.com, Strategic Partnerships, Competitive Analysis, Professional Services, Account Management, Sales Support, Unified Communications, Channel Management, Cloud Computing, Wireless, Customer Relations, B2B, VoIP, Team Building, Call Center, Customer Retention, RFP, Vendor Relations, P&L Management, Strategic Planning, Cold Calling, Team Leadership, Product Management, Negotiation, Sales Operations, Cross-functional Team..., Contract Negotiation, Key Account Management, Colocation, Vendor Management, Inter-personal, Selling, Channel Partners, Data Center, Business Development, Sales
Education
Georgia Perimeter College 1976 — 1980
BA
Georgia Perimeter College 1976 — 1980
Business Marketing
Briarcliff High School 1972 — 1975
Business Management
Armstrong Teasdale LLP October 2014 - Present
Steese Evans & Frankel, P.C. January 2014 - September 2014
Hope Online Learning Academy Co-Op May 2012 - January 2014
Smiley Law, LLC May 2012 - January 2014
Montgomery, Kolodny, Amatuzio & Dusbabek, LLP March 2010 - May 2012
Wheeler Trigg O'Donnell October 2002 - March 2010
Qwest Communications December 1999 - September 2002
Wheeler Trigg Kennedy LLP April 1999 - December 1999
King and Spalding September 1996 - March 1999
Skills
Commercial Litigation, Negotiation, Contract Negotiation, Employment Law, Product Liability, Personal Injury..., Depositions, Trial Advocacy, Insurance Coverage..., Medical Malpractice, Telecommunications, Education Law, Insurance, Trials, Courts, Appeals, Personal Injury, Nonprofits, Non-profit Board..., Litigation, Legal Writing, Mediation
Education
Georgia State University College of Law 1993 — 1996
J.D.
Tulane University 1987 — 1991
B.A., Psychology & Philosophy
Verizon Enterprise Solutions January 2015 - Present
Expedia, Inc. May 2014 - January 2015
Cbeyond September 2009 - May 2014
Qwest Communications January 2007 - September 2009
Qwest September 1999 - September 2009
Qwest December 2005 - January 2007
Qwest June 2003 - December 2005
CenturyLink September 1999 - June 2003
Skills
MPLS, Cloud Server, (IaaS, Saas, Paas..., Cloud PBX, Metro Optical Ethernet, Internet VPNs, Routers, Switches, Firewalls, Integrated Access, Metro-Optical Ethernet, Cisco and IP Networking, Wireless Networking..., VOIP DNS TCP/IP Fiber..., Siebel,, Oracle CRM, Outlook, SharePoint, Visio, Forecaster, Oracle programs-CRM, Lean Manufacturing, Executive Management, Performance Management, Financial Reporting, Organizational..., Cross-functional Team..., Sales Operations, Profit Center Management, Technical Writing, Sales Management, Salesforce.com, VoIP, Professional Services, Managed Services, Management Consulting, Practice Management, Offshore Outsourcing, Management, Call Centers, Six Sigma, Enterprise Software, Start-ups, Process Improvement, Cloud Computing, Telecommunications
Education
Grand Canyon University 1997 — 1999
Business Administration, Management and Operations
DIRECTV September 2010 - Present
Cricket Communications March 2010 - August 2010
Clearwire October 2009 - December 2009
Qwest Communications January 2005 - June 2009
Qwest Communications January 2003 - January 2005
Qwest Communications January 2001 - January 2003
Skills
Instructor-led Training, Cross-functional Team..., E-Learning, Training, Employee Training, Call Center, Program Management, Instructional Design, Call Centers, Vendor Management, Captivate, Direct Sales, Microsoft Office, Change Management, Process Improvement, Project Management, Leadership, Team Building, Customer Service, Curriculum Design, Employee Engagement, CRM, Customer Satisfaction, Learning Management..., Management, Quality Assurance, Customer Retention, Needs Analysis
Education
Hamline University 1996 — 2000
Level 3 Communications November 2014 - August 2015
tw telecom, inc. July 2010 - October 2014
Qwest Communications 1995 - April 2010
US West Communications 1992 - 1995
Clark Foodservice 1982 - 1991
Target July 1980 - July 1981
Skills
Trainer, Project Planning, Inside Sales, Direct Sales, Operations Management, TDM, ATM, Video, PRI, Frame, Colocation, Decision Support, MPLS, Long Distance, Solution Selling, VoIP, CPE, Ethernet, Call Center, Cloud Computing, Telecommunications, Contract Negotiations, LAN/WAN, Channel, IP, SaaS, SIP, Data Center, Account Management, Wireless, Carriers, Sales Management, WAN, Selling, Sales Operations, Network Design, Customer Experience, Internet Services, Business Solutions, Disaster Recovery, Sales Process, Sales Support, Consultative Selling, Unified Communications, Managed Services, New Business Development, DSL, Telephony, SIP Trunking, Metro Ethernet
Education
Hennepin Technical College 1992 — 1994
Inver Hills Community College
Minneapolis Community and Technical College
North Hennepin Community College
Orono
University of Minnesota-Twin Cities
Level 3 Communications August 2015 - Present
Level 3 Communications November 2014 - August 2015
tw telecom November 2013 - November 2014
Western Union July 2011 - November 2013
Qwest Communications February 2007 - July 2011
Qwest October 2004 - February 2007
Skills
Access, Business Analysis, Forecasting, Microsoft Excel, Process Improvement, Analysis, Call Centers, Strategic Planning, Financial Analysis, Vendor Management, Microsoft Office, Crystal Reports, Omniture, SQL, Excel, Emptoris Spend Analytics, Noetix, Salesforce.com, Tableau, Toad
Education
Hastings College 2000 — 2004
BA, Double Major; Political Science and History
Comcast February 2014 - Present
ADP March 2013 - February 2014
Smith Global Staffing October 2012 - March 2013
Verizon Wireless May 2009 - October 2012
Central Intercollegiate Athletic Association September 2006 - May 2008
Qwest Communications May 2006 - September 2007
Skills
Mobile Devices, Data Entry, Selling, Customer Satisfaction, Call Center, Customer Service, Customer Retention, Account Management, Leadership, Sales Management, Training, Retail, Team Building, Strategic Planning, Team Leadership, Customer Experience, Event Planning, Inventory Management, Telecommunications, Management, Project Management, Sales, Microsoft Office, Cold Calling, Call Centers
Education
Regis University 2011 — 2014
masters, Business Administration
Hampton University 2004 — 2008
Bachelors of Science, Business Management
Intelisys January 2013 - Present
Qwest Communications November 1995 - May 2011
Tribune-Times Newspaper January 1977 - April 1989
Skills
VoIP, MPLS, Telecommunications, SIP Trunking, Managed Services, Unified Communications, Telephony, Ethernet, Vendor Management, Co-location, T1, IP, WAN, Wireless, Cloud Computing, Broadband, SIP, Solution Selling, Data Center
Education
Greenville Technical College
Start-Up Company(s) December 2011 - Present
CNP Techologies, LLC September 2011 - December 2011
Granite Telecommunications January 2009 - May 2010
Coastal Administrative Services (Private Company) December 2007 - September 2008
Qwest Communications 2004 - 2007
AT&T 2000 - 2004
GE Information Services 1981 - 1987
Skills
Enterprise Mobility, Solution Selling, Account Management, Sales Management, New Business Development, Telecommunications, Managed Services, Direct Sales, Co-location, Unified Communications, Sales, Team Leadership, Contract Negotiation, Start-ups, Team Building, Negotiation, Networking, Selling, Salesforce.com, Cloud Computing, Management, Business Development, Customer Satisfaction, Customer Retention, Sales Process, Leadership, Sales Operations, Marketing, Training, Lead Generation, Analysis, Cold Calling, B2B, Customer Service, Wireless, SaaS, Strategic Partnerships, VoIP, Strategic Planning, Marketing Strategy, Social Media Marketing, Public Speaking, Event Planning, Social Networking
Education
Georgia Southern University
BBA - Mgt Info Systems, Computer Science, Technology
CenturyLink December 2011 - Present
CenturyLink February 2010 - December 2011
Qwest Communications May 2007 - February 2010
Qwest Communications, Qwest Corporation December 2003 - May 2007
Qwest Communications, Worldwide Networks June 2002 - December 2003
Qwest Communications, Worldwide Networks June 2001 - June 2002
Qwest Services Corporation, Internet Solutions February 2001 - June 2001
LSG/SkyChefs August 1999 - September 2000
Skills
Telecommunications, Ethernet, VoIP, Managed Services, Telephony, Unified Communications, LAN-WAN, IP, Frame Relay, SIP, MPLS, Computer Network..., Broadband, T1, Troubleshooting, Network Design, Call Centers, Co-location, SIP Trunking, Vendor Management, DWDM, Metro Ethernet, WAN
Education
Gustavus Adolphus College 1995 — 1999
Bachelor, Communications
CenturyLink July 2014 - Present
CenturyLink April 2011 - July 2014
Qwest Communications 2007 - April 2011
Sprint 2005 - 2007
Blockbuster 1999 - 2005
Skills
Sales Analysis, Sales Management, Salesforce.com, Headcount Management, Telecommunications, Quota Setting, Lead Generation, Microsoft Office, Microsoft Excel, Account Management, Customer Retention, Direct Sales, Retail, Sales, Customer Experience, Loss Prevention, Customer Satisfaction, CRM, Budget Process, MPLS, Microsoft Word, Product Marketing, Marketing, Co-location, Sales Process
Education
University of Phoenix
Bachelor's Degree, Business, 4.0 GPA currently
Highline Community College
Business Administration and Management, General
Renton High School
Business
Sprint August 2004 - Present
Qwest Communications July 1999 - December 2002
AT&T January 1986 - December 1998
Skills
PMP, Wireless, Telecommunications, CDMA, Unified Communications, IP, Telephony, Mobile Devices, Project Management
Education
Georgia State University - J. Mack Robinson College of Business 1981 — 1985
BBA, Computer Science
AAA Colorado March 2012 - Present
dinsmoor.com 2001 - Present
Jazz89 KUVO November 2003 - Present
Rocky Mountain Harvard University Club February 2010 - August 2012
CU-Boulder Alumni Association January 2010 - November 2010
Qwest Communications January 2006 - October 2008
Colorado Rockies Baseball Club February 2004 - November 2007
WMFO February 1987 - August 2003
Webhire (now Kenexa) 1999 - 2001
Boston Baseball Magazine 1993 - 1998
Skills
Digital Strategy, Digital Marketing, Internet marketing, web marketing, Online Marketing, web advertising, ecommerce, Google Adwords, big picture thinking, PPC / pay per click, SEO / search engine..., banner advertising, landing page..., web site analytics, multivariate testing, online marketing..., online marketing tactics, SEM / search engine..., Twitter marketing, Google Analytics, Omniture SiteCatalyst, web site design, web user experience, keyword optimization, project management, promotion, traditional / offline..., budgeting / budget..., eye for design, emarketing, detail driven, digital media, able to hit an 80 mph..., agency management, Email Marketing, vendor management, E-commerce, Online Advertising, User Experience, Social Media Marketing, Web Design, SMM / social media..., SEO, Internet advertising, Web Analytics, SoLoMo Marketing, Content Strategy, Social Networking, Social Media, Newsletters
Education
Harvard University
CSS
University of Colorado Boulder
BA
~New Horizons Computer Learning Centers
~~Lakewood High School
Qwest Communications September 2004 - Present
Skills
Telecommunications, IP, Wireless, VoIP, Troubleshooting, Integration, Microsoft Office, Testing, Network Design, Customer Service, Genesys, Engineering
Education
Georgia State University
Computer Science and Mechanical Engineering
Verizon Enterprise Solutions February 2014 - December 2014
Verizon Enterprise Solutions August 2013 - February 2014
Verizon Wireless July 2011 - August 2013
Verizon Wireless November 2008 - August 2011
Qwest Communications November 2007 - November 2008
Verizon Communications June 2006 - November 2007
Verizon Business October 2003 - June 2006
Verizon Communications June 2002 - September 2003
Verizon Communications July 1999 - June 2002
Verizon Communcations fGTE July 1997 - July 1999
Skills
Sales Operations, Cross-functional Team..., Sales Process, Managing Technical..., Sales Management, Strategy, Presenting Solutions, Business Restructures, Program Implementation, Directing Teams, Performance Measurement, Solution Selling, Channel Partners, Reporting & Analysis, Standard Setting, Technology Enabled..., Executive Reporting, Facilitation, Strategic Communications, Sales Motivation, Telecommunications, Research, CRM, Unified Communications, Mobile Devices, VoIP, Managed Services, SIP Trunking, Enterprise Software, Direct Sales, Cloud Computing, Selling, Wireless, Strategic Partnerships, Business Development, Wireless Access, Wireless Broadband, Interviewing Skills, Public Speaking, Reporting, Team Building, Managing Processes, Managing Meetings, Coaching, Team Motivation, Priority Setting, Instruction, Sales
Education
Georgia Institute of Technology
Executive MBA, Management of Technology
Marquette University
Bachelor of Arts, Theology
Machinima April 2015 - Present
Landmine Spring Advisory Services, LLC November 2013 - Present
20th Century Fox November 2012 - November 2013
Digital Broadcasting Group (Acquired by Alloy Digital) June 2011 - November 2012
Sony Pictures Entertainment May 2004 - February 2011
DNA Studio (acquired by Whitman Hart) January 2003 - March 2004
Qwest Communications April 2001 - September 2002
Razorfish May 1999 - February 2001
Smart Money/SmartMoney.com May 1996 - May 1999
Financial World Magazine February 1995 - May 1996
Skills
Digital Marketing, Digital Media, Digital Strategy, Advertising, Integrated Marketing, Marketing Strategy, Strategic Partnerships, Social Media, Entertainment, New Media, Online Advertising, Creative Direction, Mobile Marketing, Social Media Marketing, Media Planning, Content Strategy, Online Marketing, Interactive Marketing, SEM, Film Marketing, Business Strategy, Advertising Sales, Mobile Advertising, Product Marketing, Web Analytics, Media Buying, User Experience, Publicity, Business Development, Brand Development, Account Management, University Teaching, Brand Management, Rich Media, Viral Marketing, Press Releases, Editorial Product..., Editorial, Product Development, Product Management, Cross-functional Team..., Analytics
Education
Georgetown University - The McDonough School of Business 1997 — 1999
MBA, Marketing, Strategy
University of Michigan 1990 — 1994
B.A., Organizational Communications
Dun & Bradstreet December 2014 - Present
Z&A InfoTek Inc July 2012 - November 2014
Telcordia Technologies August 2009 - July 2012
Bechtel October 2005 - June 2009
Qwest Communications August 1999 - November 2005
Sprint Government Services Division January 1982 - August 1999
Sprint 1982 - 1999
Skills
P&L responsibility, Sales Management, Public Policy, Business Strategy, Program Management, Marketing Strategy, Capture, Intelligence Analysis, Legislative Relations, Cyber Security, Network Security, Federal Government Sales, Federal Agencies, Data Center, Government, Cloud Computing, Telecommunications, New Business Development, Security Clearance, P&L Management, Software, Leadership, Sales, Computer Security, P&L Responsibility, Strategy, Vendor Management, Business Development, Management, Cross-functional Team..., Enterprise Software, Mobile Devices, Executive Management, Strategic Partnerships, SaaS, Networking, Professional Services, Solution Selling, Information Technology, Managed Services, Wireless, Image Capture, Strategic Leadership
Education
The George Washington University - School of Business 1978 — 1980
MBA, Marketing
Georgetown University - The McDonough School of Business 1969 — 1973
BBA, Marketing
St Anthony's Grade School 1957 — 1965
8th Grade
Moon Capital Management June 2010 - Present
Deutsche Bank April 2009 - June 2010
Merrill Lynch March 2005 - April 2009
JPMorgan Chase March 2002 - March 2005
QWEST COMMUNICATIONS 2000 - 2002
Qwest Interactive 2000 - 2002
NSCC June 1997 - February 2000
SIAC 1997 - 2000
NYNEX 1992 - 1997
ICM Electronic Banking Services 1991 - 1992
Skills
Trading Systems, Derivatives, Equities
Education
Harkivs'kij Nacional'nij Universitet im. V.N. Karazina 1972 — 1982
PhD, Mathematics
General Dynamics Health Solutions April 2008 - Present
SiloSmashers September 2007 - April 2008
Lockheed Martin May 2006 - August 2007
SRA International June 2005 - May 2006
Aspen Systems Corporation December 2003 - May 2005
American Society for Engineering Education (ASEE) November 2001 - November 2003
Qwest Communications July 1999 - October 2001
Skills
Program Mana, Business Operations, Finance, Government Proposals, Strategic Planning, Business Process..., Quality Management, Program Implementation, Computer Program, Project Management, Integration, Analysis, Project Planning, Quality Assurance, Training, Program Management, Proposal Writing, Government Contracting, Strategy, Human Resources, PMO, Analytics, Leadership, Performance Management, ERP, Customer Satisfaction, Executive Management, Management, Process Improvement, Access, Business Analysis, Vendor Management, Software Documentation, Requirements Analysis, Financial Analysis, Databases, Government, Operations Management, Risk Management, Cross-functional Team..., Talent Management, Change Management, Business Development, Strategic Thinking, Networking, PMP, Continuous Improvement, Managerial Finance, Mergers & Acquisitions, SDLC
Education
Georgetown University - The McDonough School of Business 1995 — 1999
B.S.
Enterprise Barrier Solutions January 2011 - Present
Douglas County School District August 2008 - August 2011
Stratecast Partners, a division of Frost & Sullivan 2004 - 2008
Qwest Communications 2003 - 2004
Evolving Systems 2000 - 2002
Exactis.com (now Experian Marketing Services) 1999 - 2000
The Polk Company (now Equifax) 1997 - 1999
U S WEST Business Resources (BRI) 1992 - 1997
U S WEST Cellular 1988 - 1992
Skills
Community Relations, Competitive Intelligence, Customer Relations, Public Speaking, Research, Program Management, Coaching
Education
Gustavus Adolphus College
BA
San Diego State University-California State University
MS
Cisco Systems June 2010 - Present
Juniper Networks June 2013 - February 2014
Cisco Systems June 2010 - June 2013
Qwest Communications January 2008 - June 2010
Wipro Technologies April 2007 - December 2007
AT&T August 2005 - April 2007
Sapient Corporation July 2004 - September 2005
HCL Comnet April 2003 - July 2004
Cybercity December 1998 - August 2000
Skills
CCIE, Service Provider, CCIE # 31549, OSPF, Switches, Network Design, Cisco Technologies, Routers, IP, BGP, Networking, Routing, EIGRP, MPLS, VPN, Network Architecture, Juniper, Ethernet, Frame Relay, IPv6, Firewalls, Cisco Routers, LAN Switching, SNMP, Troubleshooting, VPLS, Cisco IOS, QoS, ATM networks, MPLS VPN, Data Center, Routing Protocols, WAN, Cisco Certified, Network Engineering, Metro Ethernet, Cisco Security, NAT, CCNP, Cisco Nexus, RIP, LAN-WAN, TCP/IP, Juniper Technologies, Network Security, Cloud Computing, Security, Integration, VMware, System Deployment
Education
Guru Nanak Dev University 1999 — 2001
MCA, Computer Networks, Operating System, Software Engineering, Assembly Language, AI, Microprocessors
Pearson 2015 - Present
CenturyLink September 2010 - 2014
TIAA CREF August 2005 - 2010
Echostar Satellite LLC 2004 - 2005
Level 3 Communications 2003 - 2004
Cheap Tickets 2003 - 2003
Qwest Communications 2001 - 2002
Rhythms 1999 - 2001
MCI 1992 - 1998
Skills
PMO, Team Management, Integration, Resource Management, Vendor Management, Telecommunications, Program Management, SDLC, Process Improvement, Professional Services, Management
Education
Hastings College 1987 — 1991
Bachelor of Arts (BA), Communications-Public Relations/Advertising
Freedom From Religion Foundation - Valley of the Sun April 2011 - Present
ACLU of Arizona January 2011 - Present
Americans United for Separation of Church & State - Greater Phoenix Chapter April 2010 - Present
American Humanist Association January 2010 - Present
Qwest Communications August 2003 - December 2005
U S WEST 1978 - 2005
Sprint Nextel 1999 - 2004
Sprint 1999 - 2004
US WEST Communications May 1978 - July 1999
Education
Golden Gate University 1985 — 1988
University of Phoenix
Bach Sci Bus Admin, Business Administration
Greater Omaha Chamber 2013 - Present
Greater Omaha Chamber of Commerce May 2004 - January 2012
Qwest Communications September 1996 - April 2004
Omaha Sister Cities Association 1986 - 1996
Education
Grace University 1967 — 1971
Western Refining December 2013 - Present
Wines for Humanity October 2013 - February 2015
Republic Services, Inc. January 2009 - July 2013
PR Consulting May 2008 - January 2009
Nouveau University November 2007 - May 2008
Grand Canyon University February 2007 - November 2007
Qwest Communications February 2004 - February 2007
Pinnacle West Capital Corporation October 2000 - February 2003
U S WEST May 1998 - October 2000
Baltimore Gas & Electric January 1978 - April 1998
Skills
Community Relations, Spokesperson, Crisis Communications, Media Relations, Corporate Communications, Public Speaking, Internal Communications, Public Relations, Government Liaison, Press Releases, Writing, Internal & External..., Training, Leadership, Community Development, Nonprofits, Speech Writing, Politics, Public Affairs, Newspapers, Editing, Strategic Planning, Newsletters, Crisis Management, Strategic Communications, Management, Communication Training, Social Media Marketing, Community Outreach, Strategy, Marketing Communications, Copywriting, Event Management, Event Planning, Publicity, Social Media, Facebook, Creative Writing, Integrated Marketing, Social Networking, Marketing Strategy, Fundraising, Interviews, Advertising, Online Marketing, Copy Editing, Publications
Education
Goucher College 1989 — 1990
Certificate, PR Management
Towson University 1975 — 1980
M.A., psychology-counseling
Towson University 1971 — 1975
B.S., liberal arts
Qwest Communications September 2008 - Present
Education
Georgia Southern University 1979 — 1985
CenturyLink June 2012 - Present
CenturyLink April 2011 - June 2012
Qwest Communications April 2010 - April 2011
Sparkplug Communications January 2009 - January 2010
Level 3 Communications January 2003 - December 2008
Quivira Vineyards 2001 - 2002
Level 3 Communications January 1998 - April 2001
MCI 1995 - 1997
Skills
Telecommunications, Training, Product Marketing, VoIP, Product Management, Salesforce.com, Strategic Partnerships, IP, Marketing, Go-to-market Strategy, Wireless, Leadership, Managed Services, Management, Cross-functional Team..., Cloud Computing, SaaS, Program Management, MPLS, Customer Experience, Strategic Planning, Solution Selling, Enterprise Software, Project Management, Vendor Management
Education
Tufts University - The Fletcher School of Law and Diplomacy 1993 — 1995
MSFS, International Business
Georgetown University 1988 — 1992
University of Cologne 1990 — 1991
Politics and Government
Friends' Central
PGi September 2014 - Present
Level 3 Communications May 2012 - September 2014
XO Communications October 2007 - May 2012
Broadwing Communications/ Level 3 Communications 2005 - 2007
Arista Communications 2003 - 2005
Qwest Communications 2001 - 2003
Skills
Sales Management, Managed Services, Telecommunications, Start-ups, Business Development, Customer Service, Co-location, CRM, Sales Process, Marketing, Management
Education
Golden Gate University 2009 — 2012
MBA/MA, International Relations/ International Business
San Francisco State University 1993 — 1995
BA, International Relations
University of Nevada-Las Vegas 1986 — 1987
Bachelor's Degree, Business Administration and Management, General
MCG Energy Solutions, LLC March 2013 - Present
Ecolab January 2011 - March 2013
Smart Data Solutions September 2010 - January 2011
Assurant December 2006 - September 2010
Lockheed Martin December 2005 - 2006
Qwest Communications 2000 - 2004
3M 1993 - 1996
Skills
Microsoft SQL Server, SDLC, Perl, T-SQL, Program Management, C#, Process Improvement, Unix
Education
University of St. Thomas - Opus College of Business 2002 — 2005
MBA, Marketing
Hamline University 1989 — 1993
BA, Management
Woodbury High School
University of Colorado January 2015 - Present
State of Colorado January 2011 - January 2015
Kaiser Permanente December 2001 - January 2011
Mountain States Employers Council December 2001 - December 2002
Qwest Communications February 1999 - December 2001
Skills
Human Resources, Employment Law, Talent Acquisition, Labor Relations, Deferred Compensation, Change Management, Leadership, Collective Bargaining, Management, Strategy, Strategic Planning, FMLA, Staff Development, Mediation, SPHR, Organizational..., Contract Negotiation, Training, Workforce Planning, Benefits Administration, Leadership Development, Succession Planning, Arbitration, Employee Handbooks, Recruiting, Legal Compliance, Conflict Resolution, Employee Benefits, Employee Engagement, Performance Management, Talent Management, Administration, System Administration, HRIS, Executive Management, Organizational Design, Government..., Non-profits, Organizational..., Procurement, Business Strategy, Operations Management, Fleet Management, Facility Master Planning, Strategic Sourcing, Property Management, Risk Management, Legal Advice, Legal
Education
Harvard University, John F. Kennedy School of Government 2014 — 2014
Executive Program - State and Local Governments
Southern University Law Center 1993 — 1996
Juris Doctor (J.D.), Law
University of Colorado Boulder 1989 — 1993
BA, Sociology
Spectrum Business - formerly Charter Business July 2011 - Present
Embassy Suites Greenville and Golf Resort February 2008 - July 2011
JLQ Investments October 2005 - January 2010
NuVox Communications / TriVergent January 2000 - October 2005
BTI Telecom June 1999 - January 2000
Qwest Communications December 1996 - October 1999
MCI October 1987 - December 1996
Skills
Sales Management, Team Building, Customer Relations, Selling, Account Management, Telecommunications, Strategic Planning, Coaching, Sales Operations, Customer Service, Sales, Start-ups, Marketing Strategy, Customer Retention, Marketing, Leadership, Management, Cold Calling, Direct Sales, Solution Selling, Sales Process, Customer Satisfaction, Managed Services, Salesforce.com, Contract Negotiation, Call Centers, Business Development, Team Leadership, B2B, PRI, Strategic Partnerships, Project Management, Unified Communications, VoIP, Networking, Wireless, Long Distance, Co-location, CRM, Vendor Management, T1, SIP Trunking, MPLS, Metro Ethernet
Education
Georgia State University 1983 — 1987
Bachelor of Business Administration (BBA), Marketing and Sales
XO Communications 2007 - Present
Broadwing Communications/ Level 3 Communications June 2005 - August 2007
Arista Communications March 2003 - June 2005
Qwest Communications February 2001 - March 2003
Skills
Sales Management, Customer Relations, Budgeting, IP Transit, Carriers
Education
Golden Gate University 2009 — 2012
MBA/MA, International Business/ International Relations
San Francisco State University 1994 — 1996
BA, International Relations
University of Nevada-Las Vegas 1985 — 1986
Marketing
PayScale, Inc. March 2012 - Present
Cbeyond February 2011 - March 2012
Onvia 2009 - May 2011
Shared Technologies August 2008 - 2009
Level 3 Communications 2007 - 2008
Broadwing Communications (Acquired by Level(3) Communications) 2006 - 2007
Verizon Business 2004 - 2006
Electric Lightwave 2000 - 2004
Qwest Communications 1996 - 1999
Skills
Solution Selling, Enterprise Software, SaaS, Sales, Leadership, Direct Sales, Sales Operations, B2B, Selling, Telecommunications, Business Intelligence, Management, Analytics, Business Strategy, Cold Calling, Account Management, Salesforce.com, Strategic Partnerships, Sales Process, Human Resources, Contract Negotiation, Entrepreneurship, Strategic Communications, Strategic Planning, Lead Generation, Network Engineering, Consultative Selling, Business Planning, CRM, Strategy, Cloud Computing, Consulting, Sales Management, Business Development, Networking
Education
Highline Community College
Associate of Arts (AA), Computer Science
XO Communications July 2009 - Present
XO Communications January 2008 - July 2009
Yipes Enterprise Services 2007 - 2008
Qwest Communications 2001 - 2006
Skills
Managed Services, Solution Selling, Unified Communications, Management, Cloud Computing, VoIP, Direct Sales, Enterprise Software, Sales, SaaS, MPLS, Co-location, Telecommunications, Ethernet, Data Center, Wireless, SIP Trunking, Channel, Content Delivery, CDN
Education
Golden Gate University 2004 — 2007
BBA, Business Administration
San Jose State University
Qwest Communications April 2007 - Present
SBC/ATT 1986 - 2006
Education
Golden Gate University
Business, Communications
Wells Fargo Home Mortgage July 2009 - Present
National Association of Hispanic Real Estate professionals (NAHREP) June 2006 - January 2010
CITIMORTGAGE, INC. January 2003 - June 2006
Principal Financial Group 2003 - 2005
QWEST (FORMERLY US WEST) – OMAHA, NEBRASKA January 1998 - May 2002
Qwest Communications 1998 - 2002
TELECOMMUNICATIONS, INC. (TCI) June 1994 - January 1997
CITY AND COUNTY OF DENVER June 1991 - May 1995
Education
Harvard University, John F. Kennedy School of Government 1991 — 1992
University of Colorado Boulder 1975 — 1979
C2HM3 2008 - Present
i7 Marketing June 2012 - April 2013
McMoody Crawford, LLC July 2011 - February 2013
Regis University January 2003 - December 2012
KukuSpeak May 2012 - October 2012
Pudong Business Administration College/ St. Martin’s University April 2012 - April 2012
Metropolitan State College of Denver January 2004 - May 2010
Qwest Communications 2000 - 2002
US WEST 1998 - 2000
AT&T 1994 - 1998
Skills
Writing, Research, Teaching, Strategic Planning, Marketing Strategy, Promotions, Public Speaking, Social Media Marketing, Social Media, Coaching, Copywriting, Editing, Blogging, Non-profits, Public Relations, Mentoring, Team Building, Leadership Development, Marketing Communications, Event Planning, Facebook, Creative Writing, Small Business, Microsoft Office, Problem Solving, Executive Coaching, Organizational..., PowerPoint, Team Leadership, Customer Relations, Media Relations, Event Management, Online Marketing, Product Development, Program Management, Customer Service, Management Consulting, Online Advertising, Marketing, Integrated Marketing, Strategy, Management, Leadership, E-Learning, Entrepreneurship, Nonprofits, Higher Education, Market Research, Staff Development, Analysis
Education
Argosy University Sarasota 2003 — 2009
DBA, Marketing
University of Colorado at Denver 2001 — 2004
MS, Marketing (in progress)
Gonzaga University 1987 — 1995
BA, Journalism and Broadcasting
Gonzaga University 1987 — 1995
MA, Organizational Leadership
Van Belkum Companies LLC February 2002 - Present
Qwest Communications 2000 - 2001
Skills
Solution Selling, SaaS, Salesforce.com, Account Management, Unified Communications, Call Centers, Direct Sales
Education
Grand Valley State University 1995 — 2000
BSA, Marketing
TEKsystems August 2012 - Present
Maricopa Computer Wizards, LLC March 2003 - Present
Qwest Communications February 1973 - December 2009
Skills
VoIP, Cisco Technologies, Troubleshooting, Telecommunications, IP, Wireless Networking, Cisco Call Manager, LAN-WAN, CCNA, Servers, MPLS, Routers, Switches, Unified Communications, Software Installation, Networking, Telephony, Wireless, WAN, Data Center
Education
Glendale Community College
University of Phoenix
DFAS March 2009 - Present
Life Community Church September 2007 - March 2009
Qwest Communications 1993 - 2007
Skills
Data Modeling, Perl, SQL*Plus, PL/SQL, Oracle SQL, SQL, Visio, Windows, Security, Unix, Troubleshooting, Telecommunications, Disaster Recovery, SDLC, Microsoft SQL Server, Databases, Enterprise Architecture, Integration, Requirements Analysis, System Administration
Education
Grace College and Seminary 1998 — 2004
Master's degree, Ministry
Grace College & Seminary 1991 — 1993
Bachelor of Science, Management Information Systems
Qwest Communications Project ManagerOnFiber Communications2003 - 2006
Education
Guilford College 1986 — 1996
BA, Economics
Qwest Communications March 2005 - Present
Tenix February 2004 - March 2005
Skills
Software Licensing, Technology Transactions, Litigation Management, Corporate Transactions, Licensing Agreements, Corporate Law, Licensing, Contract Management, Government Procurement, Legal Compliance, Joint Ventures, Administrative Law, Intellectual Property, Contract Negotiation, Program Management, Litigation, Corporate Governance, Commercial Litigation, Legal Writing, Government, Legal Research, Privacy Law, Cross-functional Team..., Dispute Resolution
Education
Georgetown University Law Center 1984 — 1986
LLM, Government Contracts and Tax
University of Virginia School of Law 1976 — 1979
JD
United States Military Academy 1969 — 1973
BS, Political Science
Qwest Communications February 2009 - Present
Qwest Communications January 2005 - February 2009
Qwest Communications July 2000 - January 2005
Oracle March 1999 - July 2000
MCI November 1993 - March 1999
Skills
Testing, SDLC, Quality Assurance, Software Development, ClearQuest
Education
Grambling State University 1990 — 1993
Bachelor of Science, Electronics Engineering Technology
CenturyLink 2004 - Present
Qwest Communications October 2002 - June 2010
Optical Solutions January 2001 - August 2002
Qwest Communications January 1995 - December 2000
AT&T 1991 - 1994
Gustavus Adolphus College 1988 - 1991
Skills
Telecommunications, Requirements Analysis, Systems Engineering, Enterprise Architecture, Integration, Strategic Planning, Architecture, Requirements Management, Business Analysis, Unix, Solution Architecture, Cloud Computing, Software Development, Visio, Process Improvement, Testing, SOA, Agile Methodologies, VoIP, System Architecture, Software Project..., SDLC, Software Engineering, Software Design, Perl, Oracle, Linux, Data Center, Solaris
Education
Kent State University 1986 — 1988
MS, Computer Science
Gustavus Adolphus College 1982 — 1986
MA, Computer Science
Fannie Mae January 2013 - Present
Deltek September 2009 - January 2013
SAIC December 2008 - September 2009
Sprint October 2004 - December 2008
MCI December 2003 - October 2004
Qwest Communications July 2000 - December 2003
Skills
General Ledger, Variance Analysis, Sarbanes-Oxley Act, Financial Reporting, Account Reconciliation, Accounting, Costpoint, PeopleSoft, Internal Controls, Finance, Fixed Assets, Financial Statements, Analysis, Internal Audit, Budgets, Process Improvement
Education
Georgia Institute of Technology - Georgia Tech College of Management 1995 — 1999
B.S., Management
Georgia Institute of Technology - Georgia Tech College of Management 1995 — 1999
Minor Certification, Finance
Georgia Institute of Technology 1995 — 1998
Minor Certification, Industrial/Organizational Psychology
Maxim Healthcare Services February 2014 - Present
TEKsystems April 2008 - February 2014
Qwest Communications 1996 - 2008
LCI International, Inc. 1996 - 2008
Prudential Home Mortgage 1994 - 1996
Skills
Recruiting, PeopleSoft, Financial Reporting, Cross-functional Team..., Microsoft Office, Salesforce.com, Sarbanes-Oxley Act, Talent Acquisition, New Business Development, Executive Management, Visio
Education
Georgetown University 1987 — 1991
BS, Accounting
Severn School
Dex Media July 2007 - Present
Farmers Insurance & Financial Services January 2005 - July 2007
Qwest Communications April 1997 - January 2005
Skills
Lead Generation, Advertising, SEM, Business Development, New Business Development, Sales, Business Strategy, Program Management, Analysis, Strategic Communications, Public Relations, Media Relations, Advertising Sales, Corporate Communications, Marketing Communications, Online Advertising, Social Media Marketing, Social Media, Press Releases, Proposal Writing
Education
Grand Canyon University 1986 — 1990
B.S., Public Administration
Nuprecon, LP 2007 - Present
Qwest Communications December 2004 - November 2007
GSM Wireless August 2003 - 2005
Education
Highline College 2003 — 2004
N/A, Interior Design
IBM July 2015 - Present
Hewlett Packard November 2012 - July 2015
Hewlett-Packard September 2011 - November 2012
Phenomenal Networks February 2012 - May 2012
United Health Group May 2011 - August 2011
US Bank June 2010 - December 2010
UnitedHealth Technologies March 2004 - June 2010
Qwest Communications May 2000 - March 2004
Kloster Corporation August 1998 - May 2000
US Army March 1985 - July 1998
Skills
CISSP, Firewalls, IPS, IP Networking, Access Control, Network Security, Checkpoint, IP, Information Security, Networking, Security Clearance, Security, Disaster Recovery, Routers, DNS, VPN, PCI DSS, Information Security..., Unix
Education
Hawaii Pacific University 1997 — 1998
General
CenturyLink June 2010 - Present
Qwest Communications June 2009 - June 2010
Grand Casino Hinckley 2005 - 2006
Skills
Cisco Technologies, Ethernet, MPLS, Adtran, Troubleshooting, Networking, Switches
Education
Hennepin Technical College 2007 — 2008
AAS, Information Technology
Cascadia Association Football Federation (CAFF) January 2013 - Present
MLS-Rumors.net May 2009 - December 2011
MLS Rumors May 2009 - December 2011
TEKsystems October 2007 - April 2009
TEKsystems July 2007 - April 2009
Tek Systems May 2007 - July 2007
Kineticom October 2003 - December 2005
Qwest Communications March 1995 - June 2001
E-Z Interface 1990 - 1994
Skills
Troubleshooting, VoIP, Telecommunications, Cisco Technologies, Switches, Project Management, Management, Networking, Training, Call Centers, System Administration, Testing, Customer Service, Software Installation, Project Planning, Program Management, Visio, Microsoft Office, Process Improvement, Team Management
Education
Highline College 1977 — 1979
AA, General
DSW via FastSwitch August 2014 - Present
Abercrombie & Fitch via FastSwitch August 2013 - August 2014
Limted Brands via FastSwitch March 2011 - August 2013
Gap Inc. January 2008 - March 2011
Nationwide Insurance June 2006 - December 2007
Qwest Communications 2004 - 2006
Innospire System 2001 - 2004
Skills
Java Enterprise Edition, SOA, SDLC, Oracle, Requirements Analysis, Software Project..., Agile Methodologies, Web Services
Education
Guru Gobind Singh Indraprastha University
MTech, Computer Science
Techwave Consulting Inc June 2011 - Present
Qwest Communications June 2007 - June 2011
Skills
SAP BPC, BPCS, EPM, Consolidation, SAP, Business Objects, Data Warehousing
Education
University of Notre Dame - Mendoza College of Business 2003 — 2005
MBA, Finance
Harbin Institute of Technology 1993 — 1996
Master, Computer Science
Armstrong Teasdale LLP October 2014 - Present
Steese Evans & Frankel, P.C. August 2009 - October 2014
Steese & Evans, P.C. April 2003 - August 2009
Steese & Associates, P.C. October 2001 - April 2003
Qwest Communications 1998 - 2001
Lewis and Roca LLP 1989 - 1996
Skills
Litigation, Telecommunications Law, Intellectual Property..., Intercarrier..., intraMTA Traffic, Traffic Pumping, Interconnection..., SS7 Signaling Network, Section 214, Copyright Infringement, Trade Secret..., Lanham Act Violations, Patent Infringement, Unfair Competition, Digital Millenium..., Federal Acquisition..., Professional Malpractice, Real Estate Law, Antitrust Claims, Professional Liability, Internal Investigations, Education Law
Education
Washington University in St. Louis 1986 — 1989
Juris Doctorate, Law
Georgia Tech 1981 — 1985
Bachelor's, Aerospace Engineering
CenturyLink Business April 2011 - Present
Qwest April 2011 - April 2012
Qwest Communications March 2006 - April 2011
Qwest Communications October 1996 - 2006
Skills
Telephony, Cisco Technologies, CPE, Telecommunications, CRM, Adtran, Sales, Long Distance, Process Scheduler, Cloud Computing, Managed Services, Vendor Management, Problem Solving, Spreadsheets, maintaining customer..., Parts/Equipment..., Filing both paper..., Payroll, Organization Skills, T1, Wireless, Call Centers
Education
Highline College 1979 — 1980
Import Export
JAWS INC Lead System AnalystNationwideJanuary 2009 - May 2010
K Management Consulting May 2009 - November 2009
Qwest Communications November 2007 - December 2008
GE Energy April 2006 - September 2007
Cingular Wreless October 2003 - December 2006
Cingular Wireless September 2005 - February 2006
Skills
Requirements Analysis, Strategy, Management, Leadership
Education
Cressent College
B.A, Math, and Science; Business Administration
Griffith University
Business, Business Administration
Nationstar Mortgage May 2015 - Present
Schneider Electric (Invensys) August 2010 - Present
Cricket Communications August 2009 - August 2010
Pacific Scientific September 2007 - August 2009
Raytheon Missile Systems October 2003 - September 2007
Qwest Communications March 2001 - October 2003
Emerson Power Transmission 1993 - 1997
Skills
Strategy, Negotiation, Supply Management, Project Management, Six Sigma, Cross-functional Team..., Supply Chain Management, Supply Chain, Procurement, Contract Negotiation, Strategic Sourcing, Lean Manufacturing, Kaizen, SAP, Purchasing, Spend Analysis, Leadership, Management, Global Sourcing, Operations Management, Change Management, Strategic Planning
Education
University of Phoenix 1998 — 2000
MBA, International Management
Haslam College of Business at the University of Tennessee 1985 — 1991
B.S., Logistics Management & Transportation
SSS llc 2006 - Present
Qwest Communications CustomerGeo Wood Toy2015 - 2015
Geo Wood Toy 2015 - 2015
Skills
Voice Acting, Video, Voice Over, Writing, Theatre, Entertainment, Acting, Creative Writing, Editing, Film, Video Production, Television, Social Media, Screenwriting, Commercials, Public Speaking
Education
The Torch Theatre 2009 — 2011
Improvisation
Estrella Mountain Community College 2008 — 2010
Voice I & II
Phoenix College 1978 — 2009
General Studies, ART
Glendale Community College 1984 — 2000
Video Production, photography
Comcast Business December 2012 - Present
ShoreTel September 2010 - August 2011
Black Box Network Services November 2004 - April 2008
Qwest Communications 1988 - 2002
Skills
IP, Pre-sales, Sales Operations, Call Centers, Management, Telecommunications, Managed Services, VoIP, Telephony, Unified Communications, Solution Selling, Wireless, MPLS, SIP, Data Center
Education
Gustavus Adolphus College 1978 — 1982
BA, Political Science/Psychology
United Parcel Service Reserve TeacherMinneapolis Public SchoolsApril 2008 - June 2010
Fund for the Public Interest July 2009 - August 2009
XO Communications September 2000 - April 2007
Qwest Communications August 1997 - September 2000
Skills
Public Speaking
Education
Hamline University 1998 — 2005
M.A., Public Administration
Hamline University 1994 — 1997
B.A., Urban Studies, Economics
PacifiCorp 2011 - Present
Qwest Communications December 2008 - April 2011
Skills
Renewable Energy, Process Improvement, Business Analysis, Forecasting, Budgets, Team Building, Management, Analysis, Procurement, Performance Management, Process Scheduler, Negotiation, Strategic Planning, Customer Service, Policy, Administration, Organizational..., Microsoft Office, Software Documentation, Outlook, Government, Troubleshooting, Microsoft Excel, Program Management, Project Planning
Education
Highline Community College
Communications Workers of America December 2006 - Present
Qwest Communications September 1981 - Present
Skills
Telecommunications, Troubleshooting, Technical Support, LAN-WAN, T1, WAN, Windows, Cisco Technologies, Switches, Frame Relay, Network Engineering, Routers, Network Design, Wireless, Volunteering, Volunteer Training, Volunteer Recruiting, Volunteer Management, Team Leadership, Politics, Grassroots Fundraising, Fundraising, Electoral Politics
Education
Renton High School 1976 — 1980
Green River Community College
Qwest Communications
Skills
IT architect, UML, smalltalk, visualworks, RUP, Software Development, Oracle, visualage, Agile Methodologies, Ethernet, SQL DB2, Integration, Unix, VoIP, Wireless, IP, Cloud Computing, TCP/IP, Testing, Telecommunications
Education
Georgia State University 1988 — 1989
Master of Science (MSc), Computer Science
Servant of the One True God, slave for my Savior Jesus Christ November 1962 - Present
Phoenix Art Museum February 2014 - July 2014
CenturyLink August 2002 - September 2013
Qwest August 1996 - August 2002
Qwest Communications August 1994 - July 1996
Mountain Bell August 1986 - July 1994
Skills
Telecommunications, Call Centers, Outlook, Microsoft Excel, Salesforce.com, Sales Operations, Direct Sales, Program Management, Finance, Training, Customer Service, Account Management, Credit, Customer Retention, Sales, Customer Experience, T1, Team Leadership, Coaching, Employee Training
Education
Grand Canyon University 2012 — 2012
Substance Abuse/Addiction Counseling, 4.0
Portland Community College 1981 — 1983
Sociology, 3.0
Linwood Communications October 2003 - Present
Qwest Communications October 1997 - February 2003
Skills
Data Center, Negotiation, Solution Selling, Unified Communications, Co-location, Contract Negotiation, Wireless, VoIP, Management, WAN, Managed Services, SIP Trunking, SaaS, Telecommunications, Cloud Computing, Account Management
Education
Gordon College 1984 — 1988
BS, Biology and Philosophy
Puddlejumpers Childcare Ctr. & Preschool November 1997 - Present
Qwest Communications August 1982 - January 1992
Nordstrom October 1974 - December 1978
Skills
Clerical Skills, Direct Sales, Education Management
Education
Renton High School 1962 — 1966
Highline Community College
Qwest Communications July 2001 - September 2009
Skills
Customer Service, Microsoft Word, Outlook, Data Entry
Education
Hennepin Technical College 1994 — 1995
Desktop Publishing, 3.0
Fridley High School
Dipolma, General Courses, 3.0