Qwest Communications
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Communications Employees
University of Phoenix June 2009 - Present
NetPro January 2006 - April 2009
University of Phoenix June 2001 - November 2005
Qwest Communications August 1999 - May 2001
NetPro June 1996 - July 1999
Cyma Systems Inc 1993 - 1995
Skills
Networking, Salesforce.com, Active Directory, Solution Selling, Enterprise Software, Cloud Computing, SaaS, Security, Account Management, Professional Services, Business Intelligence, Sales Process, Sales Operations, Sales, Management, Consulting, Direct Sales, Business Development, Strategic Partnerships, Leadership, Lead Generation, Product Marketing, CRM, Team Building, Team Leadership, Start-ups, Strategy, Program Management, Business Process, Training, Entrepreneurship, Coaching, Enrollment Management, Leadership Development, Cross-functional Team...
Education
University of Phoenix
TriageNow 2012 - Present
Comprehensive Testing Solutions, LLC 2011 - August 2014
Arizona Childproofers, LLC 2003 - 2008
Qwest Communications July 2000 - September 2003
Skills
Telecommunications, Managed Services, Negotiation, Unified Communications, Strategic Planning, CRM, Direct Sales, Management, Business Planning, Testing, Networking, Training, Sales, Solution Selling, VoIP, Marketing Strategy, Customer Service, Team Building, Mobile Devices, B2B, Business Development, Sales Process, Start-ups, Market Research, Strategic Partnerships, Salesforce.com, Account Management, New Business Development, Leadership, Sales Operations
Education
University of Phoenix 2002 — 2003
Stericycle December 2014 - Present
Nanny's Child Care September 2011 - November 2014
CenturyLink 2008 - 2011
Qwest Communications 2001 - 2008
US West 1997 - 2001
Skills
Dependable Team Player, Motivated self-starter, Client Rapport, Environmental Awareness, Sustainable Energy, Sustainability, High Technical Aptitude, Influential Communicator, Determined to Succeed, Technical Support, Customer Service, Best Practices, Training, Troubleshooting, Sales, Customer Satisfaction, Customer Retention, Marketing, Billing Systems, Billing Process, Billing Solutions, Bill Payment, Sales Process, Consulting, Leadership, Small Business, Coaching, Telecommunications, Telephone Skills, Telecommunications..., Wireless, Wireless Networking, Wireline, Wireless Broadband, Creative Writing, Microsoft Office, Data Entry, Process Excellence, Corporate Social..., Teamwork, Customer Escalation..., Successful Business..., Renewable Energy, Internet, Social Media, Youth Development, Child Development, Childcare, Sales Commission, Energy Efficiency
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Sustainable Enterprise Management, 3.9
University of Utah
Urban Lending Solutions November 2011 - April 2014
Intuit August 2010 - June 2011
Qwest Communications August 1999 - April 2010
Qwest Communications September 2008 - June 2009
Education
University of Phoenix 2011 — 2015
Business Management
Ayuda Recruiting January 2012 - Present
Ayuda Networks September 2004 - Present
TelePacific Communications 2002 - 2004
Qwest Communications/Pacific November 1998 - February 2002
Netigy 1999 - 2001
Qwest Communications 1998 - 2001
MCI 1997 - 1998
MFS Communications 1994 - 1997
Allnet 1993 - 1995
Skills
Project Management, Competitive Analysis, Disaster Recovery, Managed Hosting, Storage, Back Up, Subject Matter Expertise, Problem Resolution,, Channel Sales Design, Professional Services, Brokering Strategic..., Blogger, Marketing Strategy, Channel Sales, Problem Solving, Strategic Relationships, Recruiting, Backup, Contract Recruitment, Interim Management..., SaaS, Cloud Computing, Outsourcing, Sales Management, Managed Services, Sales, Telecommunications, Business Development, Direct Sales, Enterprise Software, Networking, Program Management, Leadership, Management, Start-ups, Co-location, Salesforce.com, Strategic Partnerships, Business Alliances, Data Center, Call Centers, Mergers & Acquisitions, Solution Selling, Sales Process, Lead Generation, Strategy, Selling, Sales Operations, Consulting, Account Management
Education
bishops
bishops schools
the bishops schools
the bishops schools
University of San Diego 1981 — 1985
BA, Psychology
CSE 2009 — 2013
Masters, Divinity/Ministry
The Aji Network 2002 — 2005
Two year certificate of completion., Business, Leadership, Entrepeneur, Innovation and Power
CenturyLink April 2011 - Present
Qwest Communications January 2008 - April 2011
Idaho Equity Solutions Inc. January 2003 - January 2008
Skills
Green Building, Apartment Buildings, Retirement Homes, Condos, Low Voltage, Triple Play, Ethernet, Gigabit Ethernet, Metro Ethernet, Wireless Solutions, Proposal Writing, Contract Negotiation, Sales Management, Direct Sales, Salesforce.com, IPTV, Satellite TV, Premise Wiring, Apartments, Telecommunications, Wireless, Telephony, Sales, Customer Retention, Call Centers, Business Development, Selling, Strategic Partnerships, Networking, Managed Services, Sales Operations, Solution Selling, Management, Sales Process, Co-location, Training, Leadership, VoIP, Cold Calling, Broadband, Customer Experience, Unified Communications, SIP Trunking, Sales Presentations, Account Management, Marketing
Education
University of Phoenix 2013 — 2015
Associate's Degree, Business, Management, Marketing, and Related Support Services
CenturyLink April 2011 - Present
Qwest Communications January 2008 - April 2011
Qwest Communications August 2004 - December 2007
US Army June 1997 - September 2005
Skills
Microsoft Office, Business Management, Process Improvement, Team Leadership, Supervisory Skills
Education
University of Phoenix 2010 — 2012
Masters, Business Management
University of Phoenix 2008 — 2010
Bachelors of Science, Business Marketing
University of Phoenix 2006 — 2008
Associates of Arts in Business, Business Administrations
Limelight Networks January 2013 - Present
Limelight Networks August 2011 - December 2012
Level 3 Communications January 2008 - June 2011
Narrowstep Inc March 2007 - December 2007
NETLI May 2006 - March 2007
Savvis Communications February 2004 - May 2006
Global Communications Consulting Corp 2001 - 2004
Qwest Communications 1998 - 2001
Dun And Bradstreet 1993 - 1998
Skills
Enterprise Software, Business Development, Start-ups, Telecommunications, Content Management, SaaS, Sales Operations, Strategic Partnerships, Sales, Lead Generation, Outsourcing, Salesforce.com, Solution Selling, Managed Hosting, Customer Retention, Networking, Streaming Media, Marketing Strategy, Channel, Cloud Computing, Marketing, Digital Media, Management, Managed Services, Go-to-market Strategy, Mobile Devices, Managed Security..., Publishing, IP, VoIP, Web Video, Leadership, Universities, Streaming Video, Digital Strategy, Professional Services, Digital Marketing, Sales & Marketing..., Business Strategy, Strategic Negotiations, Digital Presence, Sales Management, CDN, Selling
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
XO Communications January 2011 - Present
Qwest Communications 2007 - 2008
Global Crossing 1996 - 2007
Skills
Co-location, Sales Presentations, Siebel, Forecasting, SIP Trunking, Managed Services, Strategy, Channel Partners, Cloud Computing, Sales, Broadband, Customer Satisfaction, Professional..., Leadership, Networking, Strategic Partnerships, Telecommunications, VoIP, MPLS, Enterprise Software, Solution Selling, Metro Ethernet, Customer Retention, Integration, Unified Communications, Customer Experience, Management, SaaS, Direct Sales, T1, Optical Fiber, Sales Process, Data Center, Hosted Services, Internet Services, Telephony, IP, Salesforce.com, Ethernet, Wireless, SIP, Account Management, WAN, Vendor Management
Education
University of South Florida
Bachelor's degree
Allied Communication Inc. January 2002 - Present
Qwest Communications 1999 - 2001
Skills
Networking, Wireless, Telecommunications, Unified Communications, Sales, Managed Services, MPLS, Ethernet, Cloud Computing, SIP, Solution Selling, IP, Telephony, Hybrid Cloud, VoIP, Selling, Consulting, T1, Co-location, Data Center, Direct Sales, SIP Trunking, Strategic Partnerships, Account Management, SaaS, Channel Partners, Salesforce.com, Management
Education
University of Phoenix 1994 — 1996
Bachelor of Science (BS), Business Management
RAS & Associates August 2015 - Present
Sand Cherry Associates September 2013 - August 2015
XO Communications January 2011 - September 2013
Organic People 2010 - January 2011
Qwest Communications March 2008 - October 2009
Cavalier Telephone, LLC June 2006 - November 2007
Cavalier Telephone, LLC December 2003 - June 2006
East Coast Communications January 2002 - December 2003
Cable & Wireless USA May 1998 - October 2001
Skills
Telecommunications, Sales Management, B2B, Call Center, IP, Account Management, Customer Relations, Product Management, Customer Service, Team Building, Contract Negotiation, Sales Support, Coaching, Consultative Selling, Vendor Management, Customer Satisfaction, Product Development, Solution Selling, Contract Negotiations, Team Leadership, Call Centers, Sales Operations, VoIP, Managed Services, Wireless, Project Management, Data Center, Strategy, Business Development, Customer Retention, Management, CRM, Ethernet, Team Management, Security, Leadership, Sales, Training, Direct Sales, Unified Communications, MPLS, Selling, WAN, Broadband, Salesforce.com, Telephony, Network Architecture
Education
University of Richmond 1994 — 1998
BA, International Studies and French
Worthington Kilbourne High School 1990 — 1994
Honors Diploma
Fayetteville Technical Community College November 2001 - Present
Qwest communications October 1999 - November 2001
Lear Siegler Services, INC (LSI) August 1999 - October 1999
International Telephone and Telegraph (ITT) May 1998 - June 1999
HHC, 82nd Airborne Division Support Command (US Army) September 1996 - May 1998
Skills
Teaching, Curriculum Development, Distance Learning, Curriculum Design, College Teaching, Student Affairs, Public Speaking, Educational Technology, Staff Development, Tutoring, Grant Writing, Research, Program Development, Editing, Statistics, Instructor-led Training, Military, Adult Education, Higher Education, Instructional Design, DoD, Microsoft Office, University Teaching, Army, Coaching, GCCS, Military Operations, PBUSE, Training, Logistics, Military Experience, Leadership, Training
Education
University of Phoenix 2008 — 2010
Bachelor's Degree, Bachelor of Science in Business/Administration
University of Phoenix 2006 — 2008
Associate's Degree, Associates of Art in Business
Mullins high school 1970 — 1974
High School
GTECH S.p.A. April 2015 - Present
Safeway March 2014 - April 2015
Arizona Lottery October 2008 - March 2014
Republic National Distributing April 2007 - October 2008
Alliance Beverage Distributing July 2004 - April 2007
Qwest Communications April 2002 - June 2004
AAMCO January 2001 - April 2002
Skills
Online Advertising, Sales, Marketing Strategy, Customer Service, Training, Strategic Planning, Leadership, Management, Sales Operations, Sales Process, Sales Management, Advertising, Marketing
Education
University of Phoenix 2010 — 2013
BS/COM-MS, Concentration in Marketing and Sales Communication
University of Phoenix 2009 — 2010
Associate of Arts (AA), Concentration in Communications
ACM Properties 2012 - Present
DeepBlueData 2011 - 2012
Telecom Brokerage 2007 - 2011
MCI Communications 2003 - 2007
Qwest Communications 2001 - 2003
Qwest Communications 1996 - 2001
Chicago Tribune 1995 - 1996
Chicago Tribune 1990 - 1995
Skills
Sales Management, Contract Negotiation, Consultative Selling, Strategic Planning, Channel Partners, Customer Experience, Solution Selling, Revenue & Profit Growth, Customer Satisfaction, New Market Expansion, Microsoft Excel, Microsoft Word, Microsoft Office 2010, PowerPoint, Business Strategy, Channel Sales, Direct Sales, Customer Service, Customer Relations, Customer Retention, Strategic Sales, New Business Development, Marketing Strategy, Verbal & Writing Skills, B2B, B2C, Project Management, Fundraising Expertise, Event Planning, Creative Problem Solving, Vertical Marketing, Customer Loyalty, Value Based Selling, Customer Presentations, Success Stories, Proposal Writing, Sales Process, SIP Trunking, MPLS, Wireless Broadband, Disaster Recovery, Networking, Cloud Computing, Cold Calling, Team Building, Telephony, Ethernet, LAN-WAN, Managed Hosting, Call Centers
Education
University of South Florida
Bachelor of Business Administration (B.B.A.), Minor Marketing
India Association of Minnesota January 2015 - Present
CenturyLink April 2011 - Present
Qwest Communications 2004 - April 2011
Qwest Communications September 1998 - January 2004
Skills
Leadership Development, Strategic Leadership, Mentoring Of Staff, Organizational..., Strategic Planning, IT Strategy, Team Leadership, Software Development..., Management, Technical Leadership, IT Management, Cross-functional Team..., Program Management, Project Management, Solution Architecture, Architecture, Enterprise Architecture, System Architecture, Agile Methodologies, SDLC, Integration, Software Project..., Software Development, Telecommunications, Change Management, SOA, Architectures, Process Improvement, Strategy, Leadership, Outsourcing
Education
University of Saint Thomas 2000 — 2002
MS, Computer Software Engineering
University of Pune 1986 — 1991
BuzzFeed June 2014 - Present
Horizon Media March 2013 - June 2014
Fanscape May 2012 - December 2012
The Search Agency February 2011 - May 2012
Shua Marketing February 2006 - February 2011
Women Tech Council January 2010 - January 2011
Salt Lake City Social Media Club (SMCSLC) January 2010 - November 2010
RoyalAnts August 2006 - January 2010
Qwest Communications December 2003 - October 2008
MSN June 2002 - December 2003
Skills
Social Media, Online Marketing, SEM, Online Advertising, SEO, PPC, Google Analytics, Social Media Marketing, Content Marketing, Strategy, User Experience, Digital Marketing, Blogging, WordPress, Web Marketing, Social Networking, New Media, Email Marketing, SMO, Facebook, Marketing, Integrated Marketing, Creative Direction, Marketing Strategy
Education
University of San Francisco 2009 — 2009
Internet Marketing
Casper College 1999 — 2002
Associates, Computer Science
Sahani Software Inc. January 2011 - Present
Polaris Software Lab July 2010 - November 2010
Qwest Communications January 2003 - June 2010
Qwest Telecom Software Services Pvt. Ltd. 2009 - 2009
Tanning Technology May 1999 - September 2002
Rapidigm September 1995 - May 1999
Skills
Enterprise Architecture, Re-engineering, SOA, Software Project..., Enterprise Software, Solution Architecture, Consulting
Education
University of Pune 1986 — 1991
Bachelor of Engineering, Computers
Bridge Partners Consulting 2015 - Present
Bridge Partners Consulting 2014 - 2014
Bridge Partners Consulting 2013 - 2014
Microsoft 2008 - 2013
Microsoft 2006 - 2008
Qwest Communications 2003 - 2006
Qwest Communications 2000 - 2003
Skills
Business Analysis, SharePoint, Cross-functional Team..., Program Management, Incentive Programs, Vendor Management, Product Management, Business Intelligence, Compensation Management, Sales Operations, Communications Strategy, Compensation Analysis, Communications Planning, Business Planning, Financial Analysis, Survey Implementation &..., Process Improvement, Social Media, Sales Compensation, SaaS, Enterprise Software, Agile Project Management, Cloud Computing, Software Project..., Leadership, Training, Management, Forecasting, Strategic Communications, Analysis, Project Planning, Budgets, Human Resources, Personnel Management, Market Research, Marketing, Strategic Partnerships, CRM, Telecommunications, Analytics, Sales, Demand Generation, Go-to-market Strategy, Partner Management, Professional Services, Job Analysis
Education
University of Phoenix
Masters of Business Administration, Technology Management
University of Washington
Bachelor of Arts, Philosophy
University of Washington
Bachelor of Arts, Psychology
USI Southwest April 2007 - Present
NEC Corporation of America 2005 - March 2007
Qwest Communications 1998 - 2006
Qwest June 1997 - November 2005
Skills
Project Management, Management, Account Management, Risk Management, Sales, Insurance, Strategic Planning, Team Leadership, Process Improvement, Microsoft Office, Business Analysis, Customer Service, Consulting, Team Building, Leadership, Business Development, Analysis, Networking, Performance Management
Education
University of Phoenix 1999 — 2002
Bachelors, Business/Information Systems
Space Realty Investments and Communication Consultant June 1983 - Present
Level 3 Communications (tw telecom) February 2013 - January 2015
CenturyLink (Qwest Communications, USWest Communications, Mountain Bell) December 1978 - February 2013
Century Link October 2009 - August 2012
Qwest Communications June 2007 - October 2009
Qwest Communications March 2005 - June 2007
Qwest Communications October 2001 - October 2005
SI International May 2000 - July 2001
INSPIREN LLC. / CO January 2000 - January 2001
USWest Communications May 1999 - June 2000
Skills
Windows Server 2003, Active Directory, DNS, Engineering, VoIP, Troubleshooting, Telecommunications, IP, Network Design, Networking, Testing, Windows Server, Wireless Networking, Program Management, Switches, Wireless
Education
University of Phoenix 1991 — 2001
Business Art in Management, Business, Law, HR, Finance, 3.07
TechSkills-Phoenix, AZ 2011 — 2011
CompTA, Network +, ce
Midak University 1990 — 1992
Novel CNA/CNE
Blackabaud October 2014 - Present
VCE November 2010 - Present
EMC Corporation November 2006 - November 2010
Perot Systems Government Services 2004 - November 2006
CACI International Inc 2002 - 2004
Qwest Communications 1999 - 2002
Wang Global 1997 - 1999
Lockheed Martin 1993 - 1998
Skills
Virtualization, Infrastructure, Cloud Computing, Program Management, Strategic Planning, Business Development, New Business Development, Project Management, Team Building, Team Leadership, Process Improvement, Security, Business Strategy, Enterprise Software, Account Management, Integration, Change Management, Business Intelligence, Telecommunications, Systems Engineering, Networking, Management, Outsourcing, Professional Services, Solution Selling, SaaS
Education
University of South Florida 1983 — 1988
Bachelor of Science (BS), Business
Baxalta September 2015 - Present
Baxalta September 2015 - Present
CH2M HILL July 2011 - August 2015
CH2M HILL July 2011 - August 2015
Qwest Communications June 2007 - July 2011
Qwest Communications March 2005 - June 2007
Qwest Communications December 2001 - March 2005
Qwest Communications September 1999 - December 2001
Qwest Communications August 1997 - September 1999
Qwest Communications April 1995 - August 1997
Skills
RFP, Supplier Management, Contract Negotiation, Purchasing, Customer Satisfaction, Savings, Sustainability, Root Cause Analysis, Partnering, Network Design, Provisioning, Strategic Sourcing, Contract Management, Procurement, Contract Negotiations, Sourcing & Procurement, Cost Savings, Vendor, Problem Solving, Telecommunications, Supervisory Skills, Customer Facing, Vendors, Cross-functional Team..., Spend Management, Outsourcing, Vendor Management, Supply Management, Supply Chain Management, Analysis, Budgets, Customer Experience..., Project Management
Education
University of Phoenix 2003 — 2009
Masters, Business Administration
University of Phoenix 2003 — 2007
Bachelors, Business Management
Aitkin County Habitat for Humanity March 2009 - Present
M & D Creative Concepts LLC January 2000 - Present
TestQuest 2005 - 2007
Qwest Communications December 1998 - December 2000
Qwest Communications 1986 - 1999
Skills
Training, Online Marketing, Telecommunications, Instructional Design, Web Design, Adult Education, Technical Writing, Leadership, Leadership Development, Management, Public Speaking, Program Management, Strategic Planning, Nonprofits, Project Management, Policy, Community Development, Fundraising, Volunteer Management, Teaching, Cloud Computing
Education
University of Phoenix 1995 — 1999
MS, Computer Information Services
University of Phoenix 1993 — 1995
BA, Management Arts
Get Smart-Live Well May 2010 - Present
Aysnw LLC April 2006 - Present
Tech Media Marketing, Inc. 2011 - 2012
Qwest September 2003 - March 2005
Qwest Communications July 2000 - September 2003
Skills
Compassion, Coaching, Health, Negotiation, Telecommunications, Program Management, Research, Team Building, Customer Relations, Problem Solving, Customer Service, Wellness, Healthcare, Event Management, Microsoft Office, Process Improvement, Contract Negotiation, Mentoring, Call Center, Team Leadership, Vendor Management, Account Management, Time Management, Strategic Planning, Leadership Development, PowerPoint, Project Planning, Marketing Communications, Management, Change Management, Personal Development, Project Management, Marketing Strategy, Workshops, Public Speaking, Technical Writing, Public Relations, Teaching, Leadership, Training, Advertising, Customer Experience, Product Development, Social Media Marketing, Microsoft Excel, Marketing, Sales, Microsoft Word, Social Media, Workshop Facilitation
Education
Nutritional Therapy Association 2009 — 2010
Certification, Nutritional Therapy, A
University of Phoenix 2002 — 2004
Human Services Management, Human Services, General
Bharti Airtel Services January 2015 - Present
T-Mobile January 2007 - January 2015
XO Communications 2006 - 2007
Qwest Communications 2001 - 2005
Allegiance Telecom 2000 - 2002
Skills
Miller Heiman, Brazilian Portuguese, Windows Mobile, Android, Sales Process, Telecommunications, VoIP, Wireless, PBX, Management, SaaS, Salesforce.com, Sales Operations, Product Marketing, Account Management, Mobile Devices, Cloud Computing, Sales, Solution Selling
Education
University of San Francisco 2000 — 2002
MBA, Telecommunications Emphasis.
CBS Tralee, Kerry, Ireland
Jive Communications, Inc April 2014 - Present
SimpleWan 2011 - Present
COMVOICE Inc. September 2010 - March 2014
COMVOICE 2010 - 2011
Cox Business Services 2007 - 2010
Qwest Communications August 2001 - August 2007
Skills
VoIP, MPLS, WAN, Telecommunications, Cloud Computing, Unified Communications, Wireless, Ethernet, Solution Selling, T1, Telephony, Network Security, SIP Trunking, IP, Broadband, Hosted Services, PRI, SIP, Data Center, Internet Services, Metro Ethernet, Virtualization, Sales Engineering, IP PBX, Wireless Networking, VPN, DSL, Firewalls, DS3, Frame Relay, Network Design, IP VPN, Disaster Recovery, Cloud Security, Private Cloud, Hybrid Cloud, Web Application Firewall, WAN Optimisation, Enterprise Mobility, Node.js, AngularJS, PHP, MySQL, MongoDB, JavaScript, Web App, Google Apps, Mobile Application...
Education
University of Phoenix 2003 — 2004
Business/Marketing
Yavapai 1997 — 2000
Bruckner Services January 2004 - Present
Pearson Education, Chandler, AZ April 2011 - November 2012
Synergy Services November 2010 - April 2011
Qwest Communications May 2004 - December 2009
Qwest Communications May 2001 - May 2004
Qwest April 2000 - May 2004
Qwest August 1998 - April 2000
SBC / Pacific Bell July 1995 - December 1997
SBC / Pacific Bell December 1994 - July 1995
SBC / Pacific Bell April 1992 - November 1994
Skills
Project Management, Customer Experience, Marketing Strategy, Marketing Communications, Change Management, Process Improvement, Service Quality, Sales Management, Telecommunications, Marketing, Product Development, Product Management, Strategy, Team Leadership, Program Management, Product Marketing, Vendor Management, Management, Leadership, Marketing Management, Customer Service, Call Centers, Competitive Analysis, Analysis, Project Planning
Education
University of San Francisco 1990 — 1991
B.S., Organizational Development (4.0)
Columbia School of Business - Executive Training
Market Management Executive Trg Class, Market Management
M.I.T. Sloan School of Mgt- Executive Sessions
Core Competency Sessions, Organizational Learning
The Juran Institue
Business Process Quality Mgt Course, Quality Control- Business Improvement
Washington Campus Consortium
Exec. Program, Public Policy and Business
Consultantcy November 2011 - Present
American Snuff Company March 2011 - November 2011
M1 Support Services March 2009 - September 2009
United Airlines January 2008 - September 2008
NAVSEA 2005 - 2007
AIMCO June 2005 - May 2006
Long Associates, LLC September 2001 - July 2005
Qwest Communications 2003 - 2003
Oracle 1998 - June 2000
National Semiconductor 1993 - 1997
Skills
Continuous Improvement, Program Management, Lean Manufacturing, ISO, Six Sigma, Manufacturing, Training, Quality System, Supply Chain, Project Management, Business Process..., Management, Process Improvement, Toyota Production System, Engineering, Operational Excellence, Leadership, Iso 9000, Cross-functional Team..., Analysis, Quality Management, Change Management, Management Consulting, Quality Assurance, Process Engineering
Education
University of San Francisco 1992 — 1995
MBA, International Business
Bright House Networks July 2011 - Present
Xtreme Jeep August 2009 - July 2011
Qwest Communications September 2007 - February 2009
Wachovia Securities May 2004 - September 2007
Single Point Solutions February 2003 - March 2004
IBM Global Services January 2000 - February 2003
IBM Global Services February 1999 - February 2000
IBM Global Services January 1998 - February 1999
Skills
CCNA, CCENT, LAN/WAN, Telecommunications, Adtran, Cisco IOS, Cisco Catalyst Switches, Sales Engineering, Telecommunications..., Wireless Networking, Wireless Broadband, Wireless Network Design, Network Design, Network Engineering, IP Networking, LAN-WAN, Catalyst Switches, IP, Cloud Computing, Troubleshooting, T1, Unified Communications, Integration, Smartphones, Networking, Managed Services, VoIP, IBM Certified, SharePoint, Technology, Leadership, Ethernet, Routers, Cisco Technologies, Routing, MPLS, Co-location, SIP, SIP Trunking, WAN, Servers, Data Center, Wireless, Telephony, Network Architecture, Frame Relay, Avaya, Optical Fiber, Computer Network..., VPN
Education
University of South Florida 1996 — 1998
Master of Business Administration, Management Information Systems & Management
University of South Florida 1992 — 1996
Bachelor of Science, Accounting
H.B. Plant 1986 — 1988
HS Diploma, Business
Equinix January 2015 - Present
Equinix April 2010 - Present
Switch and Data January 2006 - May 2010
MCI February 2005 - January 2006
AboveNet (Metromedia Fiber Network) August 1999 - January 2005
Qwest Communications September 1997 - March 1999
Frontier Communications January 1997 - September 1997
IXC Communications October 1995 - January 1997
MCI June 1990 - December 1991
Skills
Co-location, Data Center, Telecommunications, Internet Services, Optical Fiber, Business Strategy, Market Planning, Competitive Analysis, Positioning, Contract Negotiation, Strategic Partnerships, Direct Sales, Wireless, Go-to-market Strategy, Selling Skills, Strategic Selling, Entrepreneurship, Storage, Account Management, Enterprise Software, Sales Management, Salesforce.com, Selling, Strategy, Cloud Computing, Product Management, Sales Process, Solution Selling, Start-ups, Sales Operations, Managed Services, SaaS, Networking, Professional Services, Management, Outsourcing, Leadership, Security, Channel Partners, Sales, Unified Communications, Lead Generation, VoIP, Mobile Devices, MPLS, Hosted Services, CRM, Product Marketing, Business Development, Ethernet
Education
University of Southern California 1985 — 1989
English Literature
Family Involvement Center March 2015 - Present
Magellan Health April 2014 - March 2015
J.B. Hunt November 2013 - February 2014
CSB March 2013 - November 2013
Melior Inc April 2012 - February 2013
Healthways September 2006 - March 2012
Qwest Communications August 1997 - September 2006
Skills
Microsoft Applications, Customer Satisfaction, Call Center..., Train Others, Employee Engagement, Employee Training, Sales, Call Centers, Customer Retention, Microsoft Office, Public Speaking, Insurance, Account Management, Customer Service
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Criminal Justice and Human Services Management
University of Phoenix 2011 — 2013
Associate of Arts (AA), Human Services, General, 3.0
Apollo College, Mesa, AZ 1989 — 1990
Vocational Certificate, Medical/Clinical Assistant, 3.5
Verizon August 2012 - Present
Comcast January 2012 - August 2012
Qwest Communications March 2011 - March 2012
Tek Systems August 2010 - March 2011
Blog Kingz 2011 - 2011
Blog Kingz 2011 - 2011
Tek Systems March 2010 - July 2010
FPL February 2009 - December 2009
Level 3 Communications September 2007 - February 2009
Convergence Technology Consulting May 2007 - August 2007
Skills
Executive Management, SDH, Network Operations, Data Center, Cisco, Web Design, System Administration, Cisco Technologies, Computer Network..., VoIP, Software, Networking
Education
New Horizons 2012 — 2012
Certificate, Cisco Engineering
University of South Carolina-Columbia 1985 — 1988
Bachelor of Applied Science (B.A.Sc.), Information Technology
American Water Works Association July 2011 - Present
Standard & Poors / Capital IQ / McGraw Hill Financial October 2001 - August 2011
Standard & Poors / Capital IQ / McGraw Hill Financial October 2001 - July 2003
Qwest Communications 1992 - 2001
Skills
Forecasting, Financial Modeling, Analysis, Access, Data Analysis, Budgets, Finance, Cross-functional Team..., Accounting, Management, Variance Analysis, Hyperion Enterprise, Software Documentation, Account Reconciliation, Equities, Financial Analysis, Capital Markets, CRM, Sarbanes-Oxley Act, Salesforce.com, Microsoft Excel, Financial Reporting, Crystal Reports, TM1, Vlookup, Asset Management, Internal Controls, Human Resources, Databases, Strategic Financial..., Training, Investments, Negotiation, Data Validation, Contract Negotiation, Epicor, Web Intelligence, Business Process Design, Oracle, PowerPivot, Pivot Tables, Business Strategy, Business Analysis, Feasibility Studies, Sensitivity Analysis, Data Mining, Data Modeling
Education
University of Phoenix
Masters Level Certificate, Federal Government Contract Administration
University of San Diego
Bachelor of Science, Business Administration / Accounting
Office of the State Treasurer of Ohio May 2011 - Present
Express Scripts Inc. April 2005 - January 2010
Qwest Communications April 1997 - March 2005
AT&T Communications and Technologies September 1979 - March 1997
Skills
Training, Team Building, Project Management, Budgets, Performance Management, Process Improvement, Program Management
Education
University of Phoenix 2010 — 2013
Associate's degree, Business Management w focus on Human Resources
Preferred Choice Restoration November 2013 - Present
Windstream Communications November 2012 - November 2013
Navisite October 2010 - March 2012
Qwest Communications November 2009 - October 2010
Qwest Communications November 2007 - October 2009
Nostalgia Entertainment 2007 - 2008
3rd Wave Solutions May 2005 - November 2007
Communications Technology Services June 2004 - February 2006
New Edge Networks 2002 - 2004
Nortel Networks 1999 - 2000
Skills
Cloud Computing Services, Managed Hosting, Managed Applications, Managed Services, Cloud Computing, Enterprise Software, Hosting, Colocation, Territory..., Unified Communications, SaaS, Solution Selling, Team Leadership, Cross-functional Team..., Data Center, Network Design, Sales Management, Operations Management, Service Management, Telecommunications, MPLS Networking, General Management, Pre/Post Sales Engineers, Sales Process, Customer Retention, Messaging, Fiber Optic Networks, Carrier Ethernet, Web Services, Managed Security..., Co-location, MPLS, VoIP, Networking, Ethernet, Wireless, WAN, Selling, New Business Development, Business Development, Sales Operations, Cisco Technologies, Security, Professional Services, Hosted Services, Storage, Telephony, Channel Partners, Salesforce.com, Broadband
Education
University of San Francisco
Bachelor of Science (BS), Management Information Systems
EarthLink Business June 2014 - Present
SCANA May 2010 - June 2014
Deltacom August 2009 - May 2010
Qwest Communications September 2007 - June 2009
Verizon Business 1994 - 2007
MCI 1994 - 2007
WorldCom 1994 - 2007
Skills
Managed Services, Telecommunications, Unified Communications, Co-location, Solution Selling, Data Center, Channel, Cloud Computing, Strategic Partnerships, Carriers, Contract Negotiation, Sales, Network Design, Optical Fiber, Channel Partners, MPLS, Networking, VoIP, Wireless, SIP Trunking, CRM, Telephony, Customer-focused Service, Salesforce.com, Sales Process, Direct Sales, Call Centers, IP, Professional Services, WAN, LAN-WAN
Education
University of South Carolina-Columbia
CenturyLink April 2011 - Present
Qwest Communications January 1999 - April 2011
U S WEST 1995 - 1999
Skills
Business Continuity, Disaster Recovery, Emergency Response, Business Continuity..., Risk Assessment, Telecommunications, Risk Management, Program Management, Incident Management, Process Improvement, Team Leadership, Project Management, Emergency Management, Strategic Planning, VoIP, 13 years - Certified...
Education
University of Phoenix 2007 — 2011
BS, Business Management
Westwood College - Denver North 1997 — 1999
Associates, Computer Networking
CenturyLink October 2014 - Present
CenturyLink 2013 - Present
Communication Infrastructure Corporation 2011 - 2013
Quality High Tech Services, Inc 2008 - 2011
Qwest Communications 2008 - 2008
Qwest Communications 2006 - 2007
Qwest Communications 2006 - 2007
Qwest Communications 2004 - 2006
Qwest Communications 2000 - 2004
Qwest Communications 1997 - 2000
Skills
Telecommunications, Project Management, Process Improvement, Leadership, Management, Budgets, Start-ups, Networking, Call Centers, Strategy, Sales, Customer Service, Negotiation, Analysis, Testing, Vendor Management, Program Management, Training, Team Building, Team Leadership, Troubleshooting, Strategic Planning
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
University of Phoenix 1998 — 2003
BSIS, Business Information Systems
Level 3 Communications April 2015 - Present
LaChance & Partners January 2006 - April 2015
Miller Heiman 2006 - 2015
Miller Heiman, Inc. February 2005 - December 2005
Sigma Communications January 2004 - December 2004
Intrado (a subsidiary of West Corporation) January 2002 - December 2003
Intrado (a subsidiary of West Corporation) January 2001 - December 2001
Qwest Communications January 1998 - August 2000
U S WEST January 1995 - December 1998
U S WEST January 1993 - December 1995
Skills
Telecommunications, Customer Experience, Data Networks, Network Security, DDoS Mitigation, Cloud Connectivity, Converged Services, Content Distribution..., Unified Communications..., VoIP, Voice Complete, Managed & Professional..., Strategic Account..., Cross-functional Team..., Business Development, Strategy, Sales Process, Sales, Leadership, Management, New Business Development, Business Planning, Coaching, Entrepreneurship, Training, Account Management, Consulting, Sales Management, Integrated Marketing, Solution Selling, Strategic Planning, Negotiation, Employee Training, Strategic Partnerships, B2B, Business Strategy, Recruiting, Start-ups, Enterprise Software, Change Management, Management Consulting, Team Leadership, Salesforce.com, Selling, Direct Sales, Entrepreneur, CRM
Education
University of Southern California 1993 — 1993
Advanced Management Program in Telecommunications
Miami-Dade College 1966 — 1969
Business
University of the Virgin Islands 1965 — 1966
Business
Canterbury School 1962 — 1965
Antilles School 1962 — 1962
Colegio San Antonio Abad 1961 — 1961
St. John's Military Academy 1960 — 1961
Hinsdale Elementary School 1951 — 1960
Rep Com International February 2015 - Present
The Farst Group December 2008 - Present
GFP Marketing Group November 2008 - Present
JDSU October 2009 - January 2015
Greenlee May 2005 - October 2009
PECO II 2006 - 2007
Rep Com International 1998 - 2005
United States Marine Corps September 1994 - August 2002
Qwest Communications 1997 - 1998
MCI 1994 - 1997
Skills
Sales Management, Networking, Sales, Social Media, New Business Development, Direct Sales, Solution Selling, Sales Process, Salesforce.com, Account Management, Telecommunications, Business Development, Channel Partners, Managed Services, Contract Negotiation, Enterprise Software, Management, Sales Operations, Start-ups, Wireless, VoIP, SaaS, Leadership, Selling, Product Marketing, Entrepreneurship, Program Management, Marketing Strategy, Training, Marketing, Strategic Partnerships, Product Management, Competitive Analysis, Key Account Management, Strategy, Go-to-market Strategy, Mobile Devices, Technical sales, National Account..., Facebook, Sales Channel..., Lead Generation, Data Center, CRM, Professional Services, Cloud Computing, B2B, International Sales, Unified Communications, Consulting
Education
University of Pittsburgh 1989 — 1993
BA, Economics
Project Management Professional 2011 - Present
ASCAP July 2005 - July 2011
Preferred Partners,LLC June 2004 - August 2005
IBM January 2001 - June 2004
IBM January 2000 - January 2001
Qwest Communications September 1997 - January 2000
Skills
Leadership, Access, Account Management, Advertising, Analysis, Budgets, CRM, Business Development, Coaching, Community Outreach, Contract Negotiation, Customer Satisfaction, Customer Service, Entrepreneurship, Event Management, Event Planning, Fundraising, Interviews, Lead Generation, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, New Business Development, Nonprofits, Organizational Structure, PowerPoint, Program Management, Project Management, Public Relations, Public Speaking, Recruiting, Sales, Sales Management, Sales Operations, Salesforce.com, Selling, Social Media, Social Media Marketing, Social Networking, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
University of Southern California 1991 — 1996
BS, Public Administration
University of Southern California
PacificSource Health Plans October 2014 - Present
PacifcSource Health Plans December 2012 - Present
Allegiance Benefit Plan Management December 2011 - December 2012
Helena Chamber of Commerce January 2011 - December 2011
New West Health Services September 2006 - December 2011
New West Health Services September 2006 - June 2011
Automation Nation Project 2008 - 2008
Qwest Communications August 2005 - March 2006
Qwest Wireless 2000 - 2002
Qwest Communications 1999 - 2001
Skills
Direct Sales, Account Management, Entrepreneurship, Health Insurance, Insurance, Leadership, Management, Negotiation, New Business Development, Sales, Sales Management, Sales Operations, Salesforce.com, Solution Selling, Strategic Planning, Team Building
Education
University of Phoenix 2010 — 2011
MBA
University of Phoenix 2000 — 2002
Marketing, Business, Sales and Marketing
SaaSfocus Consulting March 2014 - Present
ScaleStation March 2012 - Present
Hewlett-Packard December 2011 - March 2014
Hewlett-Packard March 2009 - December 2011
Hewlett-Packard August 2007 - March 2009
Hewlett Packard August 2005 - August 2007
Qwest Communications 2004 - 2005
Skills
Salesforce.com, Account Management, Product Marketing, Marketing Strategy, Solution Selling, Sales Management, Lead Generation, Multi-channel Marketing, B2B, Business Development, New Business Development, Direct Sales, Sales, Direct Marketing, Sales Operations, Strategic Partnerships, Team Leadership, Competitive Analysis, Cross-functional Team..., Marketing, CRM, SaaS
Education
University of Phoenix
Master of Business Administration (M.B.A.), Marketing
University of Phoenix
Bachelor of Science (BS), Marketing
Better Homes and Gardens - JF Finnegan Realty April 2002 - Present
Wells Fargo 2008 - 2008
Qwest Communications June 2000 - July 2002
Education
University of San Francisco 1997 — 1998
BS, Information Systems Management
Orange County Association of Realtors May 2012 - Present
The Real Estate Professionals January 2009 - Present
Orange County Association of REALTORS® January 2010 - Present
Mission Viejo Chamber of Commerce 2011 - Present
South Orange County Chamber of Commerce July 2008 - July 2011
Keller Williams Realty May 2004 - January 2009
Qwest Communications January 2000 - April 2004
McData 1993 - 1997
Skills
Negotiation, Business, Real Estate, Short Sales, Residential Homes, Marketing Strategy, Sales, Small Business, Foreclosures, Marketing, Sales Management, Direct Sales, Selling, Relocation, First Time Home Buyers, Listings, Sellers, Entrepreneurship, Investment Properties, Luxury, Real Estate Transactions, Referrals, Buyers, Investors, Real Property, E-commerce, Single Family Homes, Buyer Representation
Education
University of Phoenix
BSBA, Business
Church of Jesus Christ of Latter-day Saints April 2002 - Present
Qwest Communications July 2000 - November 2001
University of Phoenix July 1997 - July 2000
MHTN Architects July 1994 - July 1997
Skills
Construction Management, Construction, Contract Management, Process Scheduler, Managing Project Budgets, Time Management, Quality Assurance, Process Improvement, Process Management, Contract Negotiation, Microsoft Office, AutoCAD, Project Planning, Project Management, Project Coordination, Project Delivery, Project Engineering, Property Management, Facilities Management, Facilities Operations, Systems Engineering, Submittals, Architecture, BIM, Budgets, CAD, CPM Scheduling, Change Orders, Construction Drawings, Contractors, Design Research, LEED, LEED AP, Leadership, MS Project, Management, Operations Management, Procurement, Program Management, Project Bidding, Project Estimation, Proposal Writing, Renovation, Revit, SketchUp, Space planning, Subcontracting, Supervisory Skills, Sustainability, Sustainable Design
Education
University of Phoenix 1998 — 2000
MBA, Bussiness Administration
Utah State University 1990 — 1994
BA, Interior Design
Quala Systems March 2014 - Present
Acuity Technologies October 2012 - February 2014
JD Farrell & Associates August 2007 - October 2012
Qwest Communications November 2004 - August 2007
XO Communications April 2003 - November 2004
Intermedia Communications March 1999 - June 2001
Skills
Managed Services, Solution Selling, Unified Communications, MPLS, VoIP, Telecommunications, Direct Sales, Account Management, Data Center, Cold Calling, Professional Services, Sales Management, Customer Service, Project Management, Sales Funnels, Recruiting, Fluent in English and..., Pre and Post Sales..., Cisco Networking, Business Networking, Technology, Administrative Functions, Highly detail oriented, Self-starter, Quick Study, Driven By Results, Self-motivated Team..., Leadership, Salesforce.com, Competitive Analysis, Sales Process, Networking, Selling, Negotiation, New Business Development, Security
Education
University of South Florida - College of Business Administration 1992 — 1996
Bachelor of Science, Marketing
Arrow ECS - eSVN Group August 2009 - Present
Tech Data October 2005 - July 2009
Tech Data October 2005 - September 2007
Lizette Cochran - State Farm Agency 2004 - 2005
Qwest Communications May 2000 - May 2001
Colorado Rockies Baseball Club March 1992 - May 2000
Major League Baseball October 1984 - May 1989
Skills
Sales, Management, Professional Services, Telecommunications, Account Management, Business Development, New Business Development, Sales Process, Program Management, Business Alliances, Channel Partners, Direct Sales, Partner Management, SaaS, Training, Solution Selling, CRM, Marketing, Cloud Computing
Education
Brick Computer Science Institute 1982 — 1983
Computer Programming
University of South Florida 1978 — 1982
BA
Gartner February 2015 - Present
CenturyLink Business January 2005 - January 2015
Qwest Communications October 2002 - January 2005
Qwest Communications October 2000 - October 2002
Qwest Communications July 1999 - September 2000
CIMCO Communications August 1998 - July 1999
Atlas Communications Ltd. November 1995 - August 1998
Skills
Account Management, Cloud Computing, Sales Operations, CRM, Data Center, Managed Services, Unified Communications, Telecommunications, Customer Retention, Training, Salesforce.com, Telephony, Co-location, Strategy, SIP Trunking, Call Centers, Customer Satisfaction, IP, Integration, MPLS, Sales, Long Distance, VoIP, New Business Development, Private Line, Management, Ethernet, Selling, Solution Selling, PRI, CPE, Hosted Services, Direct Sales, T1
Education
University of Pittsburgh 1991 — 1995
FedEx August 2015 - Present
Me myself and I... July 2014 - Present
Soundables January 2015 - April 2015
Beltone Hearing Solutions November 2014 - March 2015
Enterprise Rent-A-Car September 2014 - December 2014
Conn's 2013 - 2014
Safety Services Company February 2013 - September 2013
Labor Ready January 2010 - February 2013
Qwest Communications November 2007 - January 2010
Sears Holdings Corporation January 2004 - November 2007
Skills
Temporary Placement, Applicant Tracking..., Customer Service, Recruiting, Talent Acquisition, Employee Relations, Contract Negotiation, Contract Recruitment, Human Resources, Technical Recruiting, Temporary Staffing, Permanent Placement, Account Management, Staffing Services, Cold Calling, Team Building, Hiring, Interviews, Internet Recruiting, Screening Resumes, Sourcing, College Recruiting, Payroll, Sales, Performance Management, Management, Networking, Employee Benefits, Time Management, Sales Process, Sales Management, Workforce Planning, Personnel Management, Team Leadership, Administration, Call Centers, Employee Engagement, Retail, Inventory Management, Teamwork, Employee Training, Employee Management, Talent Management, Screening, Job Fairs, Building Relationships, Benefits Negotiation, Executive Search
Education
University of Phoenix 1999 — 2001
Business Information Systems
Kofa High School 1994 — 1998
Electrical and Electronics Engineering
DIRECTV March 2014 - Present
DIRECTV March 2013 - Present
CenturyLink March 2007 - March 2013
Qwest Communications 2005 - 2007
Qwest Communications 2004 - 2005
Qwest Communications 2003 - 2004
Skills
Motivational Management, Team Building, Cross-functional Team..., Sales Management, Staff Development, Escalation Management, Call Center, Customer Service, Customer Retention, Motivation, Project Management, Operations Management, Call Centers, Training, Customer Experience, Team Leadership, Performance Management, Coaching, Incident Handling, Sales Operations, Management, Leadership, Telecommunications, Strategic Planning, Customer Satisfaction, Sales, Strategy, Budgets, Analysis, Wireless, Business Strategy, Direct Sales, Process Improvement, Vendor Management, Account Management
Education
University of Sioux Falls 2010 — 2012
MBA
Dana College 2000 — 2003
Bachelor of science, Business Administration
Daniel J Gross High School 1995 — 1999
Self employed November 2011 - Present
Qwest Communications November 2009 - June 2011
Qwest Communications May 2000 - June 2011
Technium January 1998 - May 2000
Skills
New Business Development, Co-location, Business Development, Managed Services, Solution Selling, Qualifying Prospects, Cloud Computing, Strategy, Complex Sales, Customer Acquisition, Unified Communications, Hosted Services, Strategic Planning, Leadership, Telecommunications, SIP Trunking, MPLS, Strategic Partnerships, Sales, Direct Sales, VoIP, Data Center, SaaS, Professional Services, Salesforce.com, Channel Partners, Sales Operations, Selling, Sales Process, Go-to-market Strategy, Enterprise Software, Telephony, Wireless, Sales Engineering, Ethernet, IP, Product Management, SIP, WAN
Education
University of South Florida
BA, Business Admin.
Verizon Wireless March 2014 - August 2015
MAXIMUS January 2014 - March 2014
Damsel in Defense May 2013 - August 2013
The AIM Companies September 2011 - May 2013
Qwest Communications October 2009 - September 2011
T-Mobile July 2005 - August 2009
Micron Technology January 2000 - September 2004
Skills
Call Centers, Customer Satisfaction, Customer Retention, Process Improvement, Sales, Project Management, Management, Project Planning, Risk Management, Customer Service..., Call Center Development, Call center start-up, Human Resources, Customer Engagement, Training, Employee Training, One On One, Focus Groups, Group Work, Group Training, Human Resource..., Human Rights, Microsoft Project, Software Project..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Business Development, Leadership Development, Staff Development, Organizational..., Program Development, Curriculum Development
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS) Business Management, Project Management and Human Resources Management
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business/Business Management, 3.74
ConvaTec April 2015 - Present
Cameo Global September 2014 - April 2015
TeleSpace LLC May 2013 - March 2014
Cook Medical February 2011 - May 2013
Coloplast June 2007 - February 2011
Qwest Communications 2001 - 2004
IBM 2001 - 2004
MCI 1997 - 1999
MCI 1993 - 1997
ALLNET 1991 - 1993
Skills
Sales Operations, Sales Management, Direct Sales, Solution Selling, New Business Development, Selling, Enterprise Software, Sales, Strategy, Market Development, Cold Calling, Product Launch, Account Management, Cloud Computing, Sales Presentations, Capital Equipment, Sales Process, Managed Services, Key Account Management, Professional Services, Leadership, Data Center, Salesforce.com, Management, Cardiology, Urology, Unified Communications, Medical Devices, Business Strategy, Surgery, Business Development, Healthcare, Selling Skills, Pharmaceutical Sales, Operating Room, Surgeons, Go-to-market Strategy, CRM, Networking, Channel Partners, Wound Care
Education
University of South Florida - College of Business Administration
B.S., Marketing
MarketPlace Realty February 2014 - Present
Corinthian Colleges February 2013 - February 2014
Verizon September 2010 - August 2012
Verizon Communication September 2010 - August 2012
Qwest Communications November 2001 - February 2007
Qwest 2001 - 2007
Qwest Telecommunications 2001 - 2007
Intermedia communications August 2000 - September 2001
AT&T 1995 - 2000
Pacific Telephone 1978 - 1993
Skills
Solution Selling, Sales Operations, Selling, Telecommunications, Leadership, Sales Management, Management, Sales, Contract Negotiation, Team Building, Team Leadership, Training, Customer Satisfaction, Customer Retention, Coaching, Account Management, Cloud Computing, Managed Services, Channel Partners, Direct Sales, Strategy
Education
Univerify of Phoenix 1990 — 1993
BSBA, Business Administration and Management, General
University of Phoenix-Southern California Campus 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bank of America June 2013 - Present
Bank of America June 2011 - January 2012
Bank of America May 2010 - August 2011
Qwest Communications February 2007 - April 2010
Verizon 1995 - 2007
Skills
Managed Services, Relationship Management, Professional Services, Call Center, Unified Communications, Value Propositions, Strategic Partnerships, Solution Selling, RFP, Customer Experience, Channel, Vendor Management, Internet Services, Customer Retention, SaaS, Data Center, Telephony, Direct Sales, Salesforce.com, Cloud Computing, Telecommunications, VoIP, IT Strategy, Cross-functional Team..., Leadership, Management
Education
University of Rochester 1986 — 1990
B.A., Political Science, Economics
SolutionStream March 2013 - Present
The Church of Jesus Christ of Latter-day Saints July 2011 - March 2013
Western Governors University April 2010 - July 2011
Orange Soda Inc. July 2008 - October 2009
BlueHost Inc April 2007 - July 2008
AT&T Global Network Services/ Convergys October 2006 - July 2008
Cache Valley Electric May 2006 - October 2006
Matrix Communications February 2005 - May 2006
Qwest Communications September 2003 - January 2005
GE Capital Financial September 2000 - September 2003
Skills
Agile Testing, C#, SQL Server, Web Services, Databases, Web Applications, Testing, Agile, Quality Assurance, Agile Methodologies, Microsoft SQL Server, Software Development, SQL, ASP.NET, JIRA, Unix, XML, JavaScript, Scrum, Visual Studio, PHP, HTML, Test Automation, .NET, Apache, Integration, MySQL
Education
University of Phoenix 2000 — 2003
Bachelors, Computer Science
Marianne P Hobbs Insurance Agency, Inc 2004 - Present
Qwest Communications 1997 - 2001
USWest Communications 1995 - 1997
Skills
Sales, Insurance, Property & Casualty..., Term Life Insurance, Small Business, Commercial Insurance, Renters, Event Planning, 401k, Accident, Analysis, Brokers, Casualty, Claim, Claims Management, Coaching, Cold Calling, Commercial Lines, Customer Retention, Customer Service, Disability Insurance, Employee Benefits, Fixed Annuities, General Insurance, Homeowners, IRAs, Leadership, Legal Liability, Liability, Life Insurance, Long Term Care Insurance, Long-term Care, Management, Marine Insurance, Marketing, Motorcycle, New Business Development, Professional Liability, RV, Retirement, Retirement Planning, Sales Management, Team Building, Time Management, Training, Umbrella Insurance, Underwriting, Universal Life, Whole Life, Workers Compensation
Education
University of Phoenix 1995 — 1997
BSM, Business Management
Utah State University 1980 — 1983
BA, Music
Allstate December 2014 - Present
Arizona Best Real Estate February 2012 - Present
Lumension Security, Inc. September 2013 - June 2014
Limelight Networks March 2012 - September 2013
McMath Realty LLC September 2011 - February 2012
OneNeck IT Services Corporation January 2008 - December 2011
Smarter Move Staffing September 2007 - January 2008
Bryan Cave August 2004 - September 2007
Jennings, Strouss & Salmon 2002 - 2004
Qwest Communications 2001 - 2002
Skills
Real Estate, Retail Sales, Legal Recruiting, Realtor, Social Networking, Direct Sales, Sales Support, Legal Administrator, Administrative..., Office Administration, Microsoft Office, Salesforce.com, Short Sales, Notary Public, Market Research, Real Estate Transactions, Residential Homes, Executive Level..., Executive Administrative, IT Documentation, Business Networking, Sales Order Processing, Contract Management, Contracts Administrators, Contract Negotiation, Legal Contract Review, Corporate Law, Human Resources, Sales Process, Event Planning, Oracle E-Business Suite, Concur, Legal Assistants, Solid computer skills, Solid communication, Recruiting, Negotiation, Selling, Relocation, Sellers, Sales, Networking, Leases, Real Estate Development, Time Management, Investment Properties, Referrals, Building Relationships, Business, Vendor Management
Education
University of Phoenix 1999 — 1999
MBA, Business Administration and HR Management
University of Phoenix 1996 — 1998
BS/BM, Business Management
University of Arizona 1992 — 1995
Bachelor of Science, Business Administration
Canyon Del Oro 1988 — 1992
High School, General Studies
CenturyLink July 2005 - Present
Olive Osmond Hearing Fund November 2011 - August 2014
Qwest Communications May 1999 - April 2011
Qwest Communications March 2001 - July 2005
Qwest January 2001 - January 2003
Skills
Sales Management, Training Skills, Hiring, Performance Management, Interviewing, Telecommunications, Customer Service, Call Center, Budgeting, Team Building, Team Leadership, Customer Relations, Data Analysis, PowerPoint, Quality Management, Teaching, Recruiting, Training, Budgets, Call Centers, Leadership, Sales, Employee Training, Management, Strategy, Customer Experience, Human Resources, Direct Sales, Customer Retention, Customer Satisfaction, Coaching, Sales Process, Cold Calling, Vendor Management, Account Management, Salesforce.com, Solution Selling, Interviews
Education
University of Phoenix
MBA
Verizon Enterprise Solutions May 2011 - Present
Qwest Communications November 2009 - May 2011
Qwest Communications May 2007 - November 2009
Teltronics October 2006 - May 2007
XO Communications 2005 - 2006
IP blue Software Solutions 2003 - 2005
JMJ Connections 1996 - 2003
Dallek, Inc. 1990 - 1996
Andhow Systems, Inc. 1986 - 1990
Skills
Cisco Sales Expert v5, Cisco Collaboration..., Miller Heiman Solution..., Managed Services, CRM, Cisco Technologies, Cloud Computing, Data Center, Direct Sales, Enterprise Software, Ethernet, IP, MPLS, Management, Network Security, Networking, Professional Services, SIP Trunking, SaaS, Selling, Solution Selling, Strategic Partnerships, Strategy, Unified Communications, VoIP, WAN
Education
University of Rochester 1978 — 1982
BA, History
CenturyLink November 2011 - Present
Intralot June 2010 - November 2011
Harry and David 2003 - 2010
Qwest Communications August 2007 - May 2009
Centratech Service Inc. 2001 - 2007
Skills
Routers, VoIP, Telecommunications, Active Directory, Juniper, VPN, Cisco Technologies, Provisioning, TCP/IP, T1, Network Design, WAN, Switches, Technical Support, Juniper Technologies
Education
University of Phoenix 2006 — 2010
BSIT, IT-Information Systems Security
Best Deals On Phones Inc. December 1999 - Present
Rotary Club 2007 - October 2008
TelePacific Communications 1997 - 1999
Qwest Communications 1997 - 1998
TCG 1996 - 1997
AT&T 1995 - 1997
Skills
Avaya, Business Development, Project Management, Telecommunications, Managed Services, VoIP, Strategic Planning, IP, Channel, Solution Selling, Wireless, SaaS, Strategic Partnerships, Unified Communications, Product Management, Cloud Computing, Management, MPLS, Disaster Recovery, WAN, Start-ups, SIP, Channel Partners, Data Center, Direct Sales, Network Design, Salesforce.com, Sales Process, Cisco Technologies, Sales, Telephony, Product Marketing, Networking, Leadership, Co-location, SIP Trunking, Professional Services, Pre-sales, Ethernet, Call Centers, Mobile Devices, Broadband
Education
University of Phoenix 1997 — 2000
Bachelor of Science (BS), Business Information Systems
UOP 1996 — 2000
BS-BIS, Business Information Systems
Ricoh Americas Corporation October 2014 - Present
Atlas Advisors 2007 - 2013
Qwest Communications October 2005 - 2007
Qwest Communications January 2004 - October 2005
Qwest Communications January 2001 - January 2004
Intermedia Communications January 1999 - January 2001
Aerostar Industries June 1998 - January 1999
Verizon Wireless (Fomerly Bell Atlantic Mobile) January 1994 - October 1998
United Carolina Bank (Now BB&T) January 1992 - January 1994
Skills
Solution Selling, Strategy, Sales Operations, Selling, Business Development, Sales Process, Account Management, Sales Management, Management, Sales, New Business Development, Leadership, VoIP, Competitive Analysis, Lead Generation, Contract Negotiation, Start-ups, Product Management, Wireless, Strategic Planning
Education
University of South Carolina 1988 — 1992
B.S, Business Administration; Organizational Management and Finance
University of South Carolina-Columbia 1988 — 1992
Bachelor of Science (BS), Double Major- Finance, and Organizational Management
CenturyLink April 2014 - May 2015
Presidio Telecom Solutions August 2007 - April 2014
Qwest Communications September 2001 - August 2007
ICG Communications 1998 - 2001
Skills
Managed Services, Co-location, SIP Trunking, MPLS, Unified Communications, VoIP, Long Distance, Hosted Services, Telephony, Telecommunications, PRI, Ethernet, Private Line, Solution Selling, Metro Ethernet, T1, IP, Cloud Computing, Telecom Expense..., Dark Fiber, Data Center, Wireless, WAN, Networking, SIP, LAN-WAN, Direct Sales, Professional Services
Education
University of South Carolina-Columbia 1994 — 1996
Bachelor of Arts, Major in Psychology with a Minor in Business
Fusion June 2015 - Present
Access Point January 2014 - June 2015
AT&T June 2012 - August 2013
Qwest Communications April 2010 - April 2012
Airband Communications March 2008 - August 2009
Level 3 Communications September 2006 - March 2008
Level3 October 2004 - August 2006
Intermedia Communications 1996 - 2001
Skills
Consultative Selling, Strategy Development, Selling, Business Alliances, Strategy, Unified Communications, Solution Selling, Managed Services, Channel, Strategic Partnerships, Business Development, Sales Management, Telecommunications, New Business Development, Channel Partners, Negotiation, Sales, Hosted Services, Direct Sales, Co-location, MPLS, Wireless, SIP Trunking, Telephony, VoIP, Cloud Computing, Data Center, Account Management, SIP, Enterprise Software, Go-to-market Strategy, Pre-sales, Product Management, Lead Generation, Management, Professional Services, SaaS, Customer Retention, Contract Negotiation, Leadership, Outsourcing, Salesforce.com, Channel Sales, IP, Program Management, Call Centers, Ethernet, Mobile Devices, WAN, Sales Operations
Education
University of South Carolina-Columbia 1971 — 1975
Bachelor's Degree
Rock Hill High School
MDC Holdings November 2013 - Present
Gambro 2007 - November 2013
Gambro Renal Products March 2006 - November 2013
Train Consulting January 2006 - January 2013
AIIM International 2009 - 2011
Gambro BCT now Terumo BCT October 2007 - October 2007
Gambro BCT 2006 - 2007
CaridianBCT 2006 - 2007
Qwest Communications August 2002 - May 2006
Qwest 2002 - 2006
Skills
CRM, Enterprise Content..., Public Speaking, Information Management, Records Management, Content Management, Document Management, ISO 13485, Troubleshooting, Program Management, Business Process..., FDA, Project Management, Consulting, Management, SharePoint, Process Improvement, Visio, Business Process, Quality Assurance, Software Documentation
Education
University of Phoenix 2006 — 2008
MBA
University of Pheonix 1996 — 1998
BS
Pescadero High School 1973 — 1976
High School
Haemonetics March 2011 - May 2014
CTG September 2010 - March 2011
IBM Global Services August 2003 - May 2010
Qwest Communications December 2000 - August 2003
USWEST COMMUNICATIONS December 1997 - November 2000
Skills
AIX, Unix, Oracle, Linux, HP, Sun, High Availability..., Solaris, RMAN, Unix Shell Scripting, High Availability, HP-UX, Database Administration, Disaster Recovery, Performance Tuning, SQL*Plus, Databases, SDLC, SQL, Project Management, Testing, Visio, Security, Oracle Applications, Requirements Analysis, Integration, Data Center, IBM AIX
Education
University of Phoenix 1995 — 1997
Bachelors
Level 3 Communications February 2014 - Present
Level 3 Communications November 2009 - February 2014
Level 3 Communications November 2006 - November 2009
Level 3 Communications February 2007 - November 2008
Level 3 November 2006 - February 2007
Qwest Communications January 2000 - July 2005
Teletech 1998 - 2000
Skills
Software Documentation, Training, Process Simulation, Telecommunications, VoIP, Managed Services, Carrier Services, Solution Selling, Cloud Computing, MPLS, Product Management, Ethernet, Product Development, Enterprise Software, Unified Communications, Telephony, IP, SIP Trunking, Cross-functional Team..., SIP, Integration, Direct Sales, Professional Services, CRM, Customer Experience, Business Process, Business Process..., Team Leadership, Sales Process, Process Improvement, Requirements Analysis, Business Analysis, Agile Methodologies, Internet Services, Siebel, IP VPN, Software Development, Outsourcing, Call Centers, Vendor Management, Co-location, Wireless, Program Management, Sales, Broadband, Management
Education
University of Phoenix 1998 — 2003
Bachelor of Science (B.S.), Information Technology
Thornton High School 1990 — 1995
Mary Kay, Inc. 2009 - Present
Qwest Communications June 2008 - Present
Mercy Housing 2002 - 2007
Education
University of Phoenix 2005 — 2008
eBay Marketplace NOC October 2011 - Present
eBay Marketplace NOC 2005 - November 2011
Xcel Energy, Inc. 2003 - 2005
Avaya December 2000 - November 2002
Arapahoe County July 2000 - November 2000
Reliant Energy June 1999 - July 2000
Qwest Communications March 1999 - May 1999
GE January 1998 - February 1999
JB Consulting January 1995 - December 1997
Skills
DNS, Virtualization, Linux, VMware, TCP/IP, Load Balancing, System Administration, Windows Server, Troubleshooting, SAN, Network Administration, Perl, Unix, Active Directory, Computer Network..., Incident Management, Red Hat Linux, Incident Analysis, Process Improvement, Leadership and..., Strategic Planning and..., Problem Resolution, Decision-Making, Time Management and...
Education
University of Phoenix 2006 — 2008
Computer Science
Capital Bank (Capital Bank Financial Corp.) August 2011 - Present
RBC Bank 2011 - 2011
First Citizens Bank January 2009 - October 2010
BB&T 2004 - December 2008
BB&T April 2002 - August 2004
MC Technology (no longer in business) March 2001 - August 2001
Cisco Systems August 2000 - March 2001
Qwest Communications February 1997 - August 2000
Skills
IT Service Management, Data Center, Security, Program Management, Information Security, Management, Vendor Management, IT Management, Risk Management, Leadership, Governance, GLBA, Information Security..., Cisco Technologies, Enterprise Software, Networking, Business Analysis, Strategy, Network Security, CISSP, Enterprise Risk..., Organizational..., Executive Management, Disaster Recovery, PCI DSS, Process Improvement, Telecommunications, Information Technology, Integration, Servers, Application Security
Education
University of Puget Sound 1974 — 1977
Qwest Communications October 2002 - June 2005
Lucent Technologies/AT&T Bell Laboratories June 1987 - August 2002
Skills
C, C++, Java, Unix, Unix Shell Scripting, Debugging, SNMP, Eclipse, JUnit, Software Engineering, Object Oriented Design, Telecommunications, Software Development, Agile Methodologies
Education
University of Southern California 1987 — 1988
MS, Computer Science
University of Wisconsin-Madison 1983 — 1987
BS, Computer Science
Qwest Communications Lead EngineerQwest Communications2000 - Present
Education
University of South Florida 1968 — 1972
Mountain West Medical Center December 2008 - August 2009
David S October 2007 - December 2008
Mountain West Medical Center December 2005 - October 2007
GYN Clinic June 1996 - March 2005
Qwest Communications January 1997 - January 1998
InterWest Endocrine Lab January 1995 - January 1996
Education
University of Phoenix 2005 — 2007
Masters, Business Administration
Westminster College of Salt Lake City
Bachelor of Science, Biology/Chemistry
Qwest Communications April 2010 - Present
QWEST COMMUNICATIONS CORP January 2009 - April 2010
Qwest Communications August 2006 - December 2008
Education
University of Phoenix 2004 — 2006
MBA, Global Management
University of Phoenix 2003 — 2005
Windermere Real Estate 2002 - Present
Qwest Communications 1981 - 2002
Education
University of Puget Sound
Speech & Communications
Qwest Communications 2007 - 2009
Time Warner Telecom 2002 - 2007
Creative Solutions 2001 - 2002
Loran Technologies 1999 - 2000
Skills
Sales, Managed Services, VoIP, Solution Selling, Wireless, Strategic Partnerships, Direct Sales, CRM, Sales Management, Telecommunications, T1, Unified Communications, Sales Operations, Co-location, Ethernet, Data Center, IP, SIP Trunking, Call Centers, Networking, Telephony, Sales Process, Cloud Computing, MPLS, Hosted Services, Metro Ethernet, PRI
Education
University of South Carolina - Darla Moore School of Business
Citibank February 2007 - Present
Qwest Communications April 2005 - April 2006
Education
University of Phoenix 2007 — 2008
CenturyLink February 2007 - Present
Qwest Communications March 2006 - February 2007
Qwest Communications March 2001 - March 2006
AT&T April 1999 - March 2001
Chase 1997 - 1999
Skills
Strategic Partnerships, Product Management, Business Development, Account Management, Managed Services, Co-location, Marketing Strategy, Strategy, Sales Operations, Selling, Telecommunications, Enterprise Software
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1995 — 1997
Master of Business Administration (MBA), Marketing/Marketing Management, General
Westminster College (PA) 1989 — 1993
Bachelor of Arts, Business Management
Spacenet April 2013 - Present
Spacenet October 2004 - Present
Savvis April 2004 - October 2004
Cable & Wireless August 2002 - April 2004
Cable & Wireless December 2000 - July 2002
Network Access Solutions May 2000 - December 2000
Qwest Communications November 1999 - May 2000
Bechtel Power Corporation March 1992 - November 1999
US Navy -SSBN 657 January 1985 - January 1991
Skills
Telecommunications, VoIP, Computer Network..., Vendor Management, Integration, LAN-WAN, Troubleshooting, Program Management, Project Management, Cisco Technologies, Satellite, Process Improvement, Managed Services, Satellite Communications, Wireless Networking, Data Center, Testing, Communication, WAN, IP, Routers, Network Engineering, Routing, Frame Relay, T1, Wireless, Networking, Technical Support, Network Design, Product Management, Switches, Software Installation, Pre-sales, Ethernet, MPLS, QoS, Cabling, DSL, RF, Fiber Optics, TCP/IP, Telephony, Optical Fiber, Transmission, Network Architecture, VSAT
Education
University of Phoenix 2002 — 2006
BSIT, Information Technology
Booz Allen ConsultantIRS2009 - 2010
Lockheed Martin Information Technology 2006 - 2008
Lockheed martin 2006 - 2008
Qwest Communications May 2000 - April 2005
Skills
Enterprise Architecture, SDLC, Requirements Analysis, IT Strategy, PMP, Integration, PMO
Education
University of South Florida 1998 — 2000
MBA, MIS
CenturyLink April 2011 - Present
Qwest Communications April 2007 - April 2011
The Home Depot July 2003 - April 2007
Training Corporation January 2003 - July 2003
Autoliv ASP June 1994 - January 2003
Skills
Human Resources, Employee Relations, Performance Management, HRIS, Labor Relations, Recruiting, Training, Project Planning, Talent Acquisition, Deferred Compensation, Personnel Management, Employee Training, Employee Engagement, New Hire Orientations, Employee Benefits, Management, Interviews, Leadership, Job Descriptions, FMLA, Talent Management, Benefits Administration, Call Centers, Program Management, Career Development, Workforce Planning, Coaching, HR Policies, Onboarding, PeopleSoft
Education
University of Phoenix
BS/BA
Waste Management January 2014 - Present
Konica Minolta Business Solutions U.S.A., Inc. 2011 - 2013
2009 - 2011 – Took time off to assist and care for elderly parents. November 2009 - September 2011
Qwest Communications June 2007 - February 2010
SPRINT/NEXTEL - BUSINESS MARKETS GROUP January 1984 - January 2007
Sprint Nextel 2005 - 2007
Sprint Communications January 1998 - January 2004
Sprint 1998 - 2004
Sprint Communications January 1992 - January 1998
Sprint Communications January 1984 - January 1992
Skills
Solution Selling, CRM, Direct Sales, Enterprise Software, Sales Process, Selling, Sales Operations, Strategy, Telecommunications, Cross-functional Team..., Leadership, New Business Development, Strategic Planning, Training, Account Management, Product Marketing, Customer Retention, Sales, Project Management, Managed Services, Management, Customer Satisfaction, Professional Services, VoIP, Salesforce.com, Sales Management, Contract Negotiation, Product Management, Networking, Wireless, Business Intelligence, Pre-sales, Business Planning, Cold Calling, Project Planning, Strategic Partnerships, Unified Communications, MPLS
Education
University of Southern California
Bachelor of Arts, Sociology
Velocity Technology Solutions March 2015 - September 2015
Velocity Technology Solutions February 2014 - March 2015
Velocity Technology Solutions October 2012 - March 2014
Velocity Technology Solutions August 2011 - October 2012
Call Center June 2007 - October 2009
CPP NORTH AMERICA L.L.C June 2006 - June 2007
CPP NORTH AMERICA L.L.C August 2004 - June 2006
CPP NORTH AMERICA L.L.C August 2002 - August 2004
Qwest Communications September 1998 - May 2002
Qwest Communications September 1997 - September 1998
Skills
Process Improvement, Customer Service, Management, Call Centers, Leadership, Business Process, Training, Customer Retention, Call Center, Recruiting, Sales, Coaching, Human Resources, Outlook, Telecommunications, Microsoft Excel, Product Development, BrainShark, Google Docs, Google Sheets, Google Slides, Google Sites, Google Drive, WebEx, ITIL v3 Foundations..., Send Word Now, Intergation, Global Management, Business Analysis, Integration, Vendor Management
Education
University of Phoenix 2003 — 2005
MBA, Marketing
Pennsylvania State University, State 1992 — 1996
Bachelor of Arts, Telecommunications
North East High School 1988 — 1992
Qwest Communications January 2004 - Present
Skills
Analysis
Education
University of Phoenix 2005 — 2010
BA, Business Management
Telx August 2014 - Present
Tata Communications August 2010 - August 2014
Tata Communications January 2008 - August 2010
Qwest Communications May 2003 - January 2008
QWEST COMMUNICATIONS CORP March 2000 - May 2003
Video On January 1998 - April 1999
Phoenix Network Inc. December 1996 - November 1997
!nfaxamation January 1996 - November 1996
Skills
Product / Solutions..., Enterprise / Channel..., Strategic Account..., Business Case..., Project and Program..., Strategy, Business Case, Managed Services, Enterprise Software, Product Marketing, Telecommunications, Strategic Partnerships, Program Management, Sales Operations, Business Development, IP, Project Management, Co-location, Wireless, Sales, Business Strategy
Education
University of Richmond - Robins School of Business
Finance
CenturyLink July 2011 - Present
CenturyLink formerly Qwest Communications February 2010 - July 2011
Qwest Communications March 1999 - February 2010
AT&T December 1985 - March 1999
Skills
Telecommunications, IP, Managed Services, VoIP, Ethernet, Project Planning, Process Improvement, MPLS, Telephony, Network Design, Integration, DWDM, Solution Selling, Management, Wireless, Fiber Optics, Cross-functional Team..., Vendor Management, Co-location, Forecasting, Broadband, Program Management, Leadership
Education
University of Phoenix 1996 — 1999
Total Quality Management
JML Associates November 2008 - Present
RCN Metro September 2006 - October 2008
AT&T October 2004 - September 2006
Qwest Communications March 2001 - September 2004
MCI June 1994 - March 2001
Skills
Network Design, VoIP, Pre-sales, Routing, Data Center, Managed Services, Unified Communications, Telecommunications, Direct Sales, ATM networks, Customer Service, MPLS, Project Management, Co-location, IP, Networking, Frame Relay, Ethernet, Network Administration, WAN, Solution Architecture, VPN, Security, Selling, Telephony, Cloud Computing, Management, Cisco Technologies, SIP Trunking, Wireless Networking, T1, Sales Engineering, Product training
Education
University of Phoenix
Bachelor's Degree, Management
CenturyLink Business March 2013 - Present
CenturyLink February 2010 - March 2013
Qwest Communications March 2007 - March 2010
Qwest Communications November 2003 - April 2007
ITT FSIC November 1997 - July 1999
US Marine Corps August 1990 - December 1997
Skills
Consultative Selling, Telecommunications, Managed Services, Unified Communications, Account Management, VoIP, Solution Selling, Sales Management, SIP Trunking, Salesforce.com, Customer Satisfaction, MPLS, Long Distance, Selling, Call Center, Call Centers, Direct Sales, Wireless, Telephony, Co-location, Sales, Vendor Management
Education
University of Phoenix
Krav Maga Minneapolis, LLC August 2008 - Present
Qwest Communications March 2001 - Present
Skills
WAN, T1, MPLS, VoIP, Telecommunications, Ethernet, IP, Network Design, Cisco Technologies, LAN-WAN, Switches, TCP/IP, Routing, Management
Education
University Of Puerto Rico, Mayagüez Campus 1983 — 1987
Electrical Engineering
University of Puerto Rico-Mayaguez
CenturyLink Communications November 2014 - Present
CWA 7401 November 2006 - November 2014
Qwest Communications October 2003 - November 2014
CWA 7401 2006 - 2014
Clear Channel October 2001 - August 2003
Fujitsu Business Communications November 1994 - October 2001
Skills
VoIP, Telecommunications, DSL, Software Installation, Voice Mail, Testing, Optical Fiber, ACD, Adtran, Telecommunications..., Telephony, IP, Mobile Communications, EMS Management, Firefighting, Fire Protection, Mediation, HIPAA, Emergency Management, Risk Management, Risk Assessment, Operational Risk, Ericsson OSS, Nortel DMS, Report Writing, DS3, T1, ATM networks, Public Speaking, Training
Education
William Howard Taft University- Law School 2012 — 2017
Juris Doctorate, Law
University of Phoenix 1999 — 2010
Organizational Security and Management, Security, Managament and HR Law
tw telecom May 2011 - Present
Correctional Healthcare Companies July 2010 - May 2011
Qwest Communications January 2007 - May 2010
Qwest Communications January 2007 - May 2010
Qwest Communications (formerly U S WEST Communications Services, Inc. - Business and Govt Solutions) January 1997 - January 2006
U S WEST Communications Federal Services, Inc November 1989 - January 1997
U S WEST Knowledge Engineering, Inc January 1988 - January 1989
U S WEST Knowledge Engineering January 1987 - January 1988
U S WEST Information Systems, Inc September 1986 - January 1987
Education
BA Business
University of Phoenix
B.A, Management
IHS August 2014 - Present
IHS December 2013 - August 2014
IHS February 2007 - December 2013
Qwest Communications January 2002 - February 2007
U S WEST Communications January 2001 - January 2002
U S WEST Communications January 1995 - January 1997
Skills
Vendor Management, SDLC, Cross-functional Team..., Team Leadership, Software Documentation, Agile Methodologies, Mergers & Acquisitions, Software Development, Business Process, Integration, Analysis, Management, Project Management, Human Resources, CRM, PMO, Team Building, Training, Process Improvement, Business Analysis, Program Management, Business Intelligence, Software Project..., Enterprise Software
Education
University of Phoenix 1997 — 2000
Double Major, Business and Information Systems
Qwest Communications February 2006 - June 2009
Qwest Communications September 2002 - February 2006
Qwest Communications May 2002 - September 2002
Qwest Communications September 2000 - May 2002
Qwest Communications August 1999 - September 2000
Citigroup December 1991 - January 1999
Citigroup October 1988 - December 1992
Education
University of Phoenix 2000 — 2003
Bachelor of Science, Information Technology
Qwest Communications October 2003 - Present
Qwest April 1990 - October 2000
Skills
Team Building, Program Management, Fundraising, Marketing, Management, Project Management, Coaching, Event Planning, Nonprofits, Leadership Development, Leadership, Team Leadership, Project Planning, Public Speaking, Strategic Planning
Education
University of Phoenix 2001 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Concentrix March 2012 - Present
StarTek July 2009 - December 2011
TeleTech Holdings 2007 - 2009
Qwest Communications 1997 - 1999
Skills
Workforce Planning, Employee Engagement, Performance Management, Succession Planning, Leadership Development
Education
University of San Francisco 1991 — 1993
Masters Degree, Human Resources & Organizational Development
American Express June 2014 - Present
Green Tree Servicing August 2013 - May 2014
Green Tree Servicing November 2011 - August 2013
Green Tree Servicing July 2009 - November 2011
DriveTime 2007 - 2009
Qwest Communications 1998 - 2006
Skills
Software Documentation, Customer Satisfaction, Process Improvement, Training, Leadership, Team Leadership, Call Center, Customer Service, Vendor Management, Call Centers, PowerPoint, Microsoft Office, Project Management, Technical Writing, Cross-functional Team..., Outlook, Change Management, Microsoft Excel, Telecommunications, Team Building, Sales, Management, Employee Relations, Visio, Troubleshooting, Coaching, Operations Management, Leadership Development, Recruiting, Performance Management, Budgets
Education
University of Phoenix 2012 — 2014
Master of Arts (M.A.), Adult and Continuing Education and Teaching, 3.97
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Management, 3.88
Shamrock Consulting Group, LLC December 2009 - Present
Qwest Communications January 2000 - November 2009
Skills
SIP Trunking, Co-location, Telecommunications, Telecommunications..., Telecommunications..., Telecommunication..., Telecommunications..., Telecommunications..., Global..., Consulting, Information Technology, Information Technology..., Sales, Marketing, Sales Management, Account Management, CCNA, Cisco Technologies, ShoreTel, Juniper, Force10, MPLS, Cloud Computing, Cloud Applications, Cloud Security, Cloud Storage, Virtualization, Technology Integration, Integration, Wireless Networking, Wireless Mobility, Telephony, Network Security, Integrated Services, CPE, WAN, WAN Optimisation, Fiber Optics, SIP, Telecom Expense...
Education
University of Southern California 1992 — 1996
Political Science
Liberty Wildlife June 2010 - Present
Liberty Wildlife Rehabilitation Foundation 2004 - Present
Scottsdale Unified School District September 2008 - May 2012
Qwest Communications October 1978 - August 2001
Skills
Program Development, Fundraising, Public Speaking, Nonprofits, Classroom, Differentiated..., Community Outreach, Marketing, Curriculum Design, Educational Leadership, Tutoring, Teaching, Curriculum Development, Staff Development, Customer Service, Educational Technology, Grant Writing, Instructional Design, Event Planning, Volunteer Management, Coaching, Editing, Research, Training, Social Networking, Organizational..., Public Relations, Adult Education, Leadership, Team Building, Event Management
Education
University of Rhode Island 1961 — 1965
BS
MedAssets July 2013 - Present
Greater Denver Area January 2010 - June 2013
Qwest Communications 2000 - 2009
Skills
Learning Management..., Change Management, Strategic Planning, Program Management, Leadership, Curriculum Development, Sales Operations, TQM, Communicator, Government Contracting, Employee Evaluation, Instructional Design, Process Enhancement, Needs Analysis, Leadership Development, E-Learning, Performance Improvement, Captivate, Project Management, Training
Education
University of Phoenix
MBA
Looking for a new and exciting opportunity June 2015 - Present
CenturyLink November 2011 - June 2015
Qwest Communications May 2007 - November 2011
US Army April 1985 - October 2005
Skills
Telephony, Telecommunications, VoIP, Ethernet, Managed Services, Leadership, Management, Team Building, Process Improvement, Computer Network..., Training, Fiber Optics, MPLS, T1, Unified Communications, Broadband, Networking, Operations Management, Cross-functional Team..., Leadership Development, Organizational..., Customer Service, Customer Retention, Sales Operations, Network Design, Team Leadership, Service Delivery, DSL, Project Management, Telecommunications..., Wireless Networking, WAN, Customer Satisfaction, Wireless, Cloud Computing, Operational Planning, Microsoft Office, Training Delivery, Performance Management, Performance Appraisal, Performance Improvement, Budgets, Change Management, Network Centric..., Cross Functional Team..., Regulatory Compliance
Education
University of Phoenix 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2010
BSM, Management
Barton County Community College 1994 — 1997
Associate of Arts and Sciences (A.A.S.), General Studies
Albuquerque Academy 1981 — 1984
High School
City of Nampa October 2014 - Present
City of Nampa July 2009 - October 2014
City of Nampa June 2007 - July 2009
City of Nampa November 2006 - June 2007
City of Nampa July 2006 - November 2006
Qwest Communications 2001 - 2005
Skills
Coaching, Recruiting, Contract Negotiation, Customer Service, Employee Relations, Human Resources, Training, Organizational..., Leadership Development, Employee Benefits, Onboarding, Interviews, HRIS, Hiring, Performance Management, New Hire Orientations
Education
University of Phoenix 2007 — 2013
BSB-PA, Public Administration-Human Resources
Windstream Communications October 2002 - Present
Qwest Communications September 1995 - February 2002
Skills
Long Distance, T1, MPLS, DS3, Telecommunication..., Managed Services, Hosted Services, PRI, SIP Trunking, Telephony, Co-location, VoIP, Ethernet, Unified Communications, Metro Ethernet
Education
University of Phoenix
CCNA
Key bank 2012 - Present
Pro Crew Sales November 2002 - May 2013
Qwest Communications May 1980 - November 2002
Skills
Customer Service, Strategic Planning, Direct Sales, New Business Development, Contract Negotiation, Training, Team Building, Team Leadership, Vendor Management, Sales Management, Wireless, Marketing, Business Development, Salesforce.com, Cold Calling, Event Planning, Recruiting, Advertising, Leadership Development, Editing, Telecommunications, Cross-functional Team..., Call Centers, Sales Presentations, Operations Management, Project Planning, Retail, Product Management, Lead Generation, Broadband
Education
University of Phoenix 1996 — 1999
BSBM, Busness
Juan Tamalero December 2011 - Present
Qwest Communications 2002 - 2009
Skills
Telecommunications, VoIP, Managed Services, Call Centers, Wireless, Unified Communications, Vendor Management, Management, Direct Sales, IP, Product Management, Project Management, Sales Management, Coaching, Team Leadership, Program Management, Sales, Training, Cross-functional Team..., Solution Selling
Education
University of Phoenix 2005 — 2008
Bachelor of Business Administration (B.B.A.)