Stream Global Services
Industry: Company
DescriptionStream Global Services, was a BPO company acquired by Convergys through a definitive merger, together with more than 37,000 employees in 22 countries and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Headquarters: Eagan, Minnesota, United States CEO: Kathryn V. Marinello (20 Aug 2010–) Number of employees: 37,000 Subsidiaries: Stream International, Inc., eTelecare, Parent organizations: Convergys, Sgs Holdings Inc.
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Stream Global Services Employees
Employee
Years
Job
Industry
William Bamann William Bamann's Stream Global Services Experience June 2010 - December 2012
Job Success Agent Senior Tier2
Industry Computer Software
Experience
Salesforce August 2014 - Present
Salesforce December 2012 - Present
Stream Global Services June 2010 - December 2012
Le Moyne College January 2008 - June 2010
Skills
Help Desk Support, Troubleshooting, Software Documentation, Customer Service, Windows, Salesforce.com..., Salesforce.com..., Mobile Devices, Mobile Technology, Salesforce.com, Technical Support, Call Centers, SFDC, CRM, Software Installation, Cloud Computing, Analytics, Customer Experience, SaaS, PaaS, Customer Support, Enterprise Software, Customer Satisfaction, Salesforce.com..., System Administration, Force.com
Education
Le Moyne College 2006 — 2010
Bachelor of Arts (BA), History
Salesforce August 2014 - Present
Salesforce December 2012 - Present
Stream Global Services June 2010 - December 2012
Le Moyne College January 2008 - June 2010
Skills
Help Desk Support, Troubleshooting, Software Documentation, Customer Service, Windows, Salesforce.com..., Salesforce.com..., Mobile Devices, Mobile Technology, Salesforce.com, Technical Support, Call Centers, SFDC, CRM, Software Installation, Cloud Computing, Analytics, Customer Experience, SaaS, PaaS, Customer Support, Enterprise Software, Customer Satisfaction, Salesforce.com..., System Administration, Force.com
Education
Le Moyne College 2006 — 2010
Bachelor of Arts (BA), History
Amy (Krueger) Byalick Amy (Krueger) Byalick's Stream Global Services Experience January 2010 - June 2011
Job Manager, Technology Business Management at AmerisourceBergen
Industry Pharmaceuticals
Experience
AmerisourceBergen January 2013 - Present
AmerisourceBergen June 2011 - January 2013
Stream Global Services January 2010 - June 2011
Stream Global Services January 2009 - January 2010
Stream Global Services July 2006 - January 2009
Stream Global Services June 2004 - June 2006
Stream Global Services May 2002 - June 2004
Stream Global Services October 2000 - May 2002
Skills
Hyperion..., Oracle Applications, Microsoft Office 2007, Process Improvement, Procurement, Hyperion, Essbase, Forecasting, Financial Reporting, Hyperion Enterprise, Finance, Expenses, Analysis, Key Performance..., Leadership, Corporate Finance, Sarbanes-Oxley Act, Budgets, Accounts Payable, Management, Payroll, Training, Account Reconciliation, Financial Analysis, Hyperion Planning, Call Centers, Business Process, Strategic Planning, Project Planning, Income Statement, Mergers & Acquisitions, Cash Management, Strategic Financial..., Accounts Receivable, Accruals, Business Intelligence, Financial Forecasting, Variance Analysis, Business Analysis, Auditing, Business Process..., Vendor Management, Cross-functional Team..., Business Objects, Accounting, Integration, ERP, Business Development, SAP, Access
Education
University of Massachusetts 2002 — 2005
BS, Accounting and Business Administration
Massasoit Community College 2000 — 2002
AS, Business Administration
AmerisourceBergen January 2013 - Present
AmerisourceBergen June 2011 - January 2013
Stream Global Services January 2010 - June 2011
Stream Global Services January 2009 - January 2010
Stream Global Services July 2006 - January 2009
Stream Global Services June 2004 - June 2006
Stream Global Services May 2002 - June 2004
Stream Global Services October 2000 - May 2002
Skills
Hyperion..., Oracle Applications, Microsoft Office 2007, Process Improvement, Procurement, Hyperion, Essbase, Forecasting, Financial Reporting, Hyperion Enterprise, Finance, Expenses, Analysis, Key Performance..., Leadership, Corporate Finance, Sarbanes-Oxley Act, Budgets, Accounts Payable, Management, Payroll, Training, Account Reconciliation, Financial Analysis, Hyperion Planning, Call Centers, Business Process, Strategic Planning, Project Planning, Income Statement, Mergers & Acquisitions, Cash Management, Strategic Financial..., Accounts Receivable, Accruals, Business Intelligence, Financial Forecasting, Variance Analysis, Business Analysis, Auditing, Business Process..., Vendor Management, Cross-functional Team..., Business Objects, Accounting, Integration, ERP, Business Development, SAP, Access
Education
University of Massachusetts 2002 — 2005
BS, Accounting and Business Administration
Massasoit Community College 2000 — 2002
AS, Business Administration
Desirae Szloboda's Stream Global Services Experience August 2013 - September 2013
Job Technical Support Engineer at ServiceMax
Industry Computer Software
Experience
ServiceMax July 2014 - Present
Internet Creations September 2013 - June 2014
Stream Global Services August 2013 - September 2013
Stream Global Services July 2010 - August 2013
Stream Global Services February 2011 - October 2012
Stream Global Services July 2010 - February 2011
Bethlehem Area School District July 2003 - July 2010
Wal-Mart Super Center February 2003 - December 2003
Cherrydale Farms, Inc April 2003 - July 2003
East Penn School District October 1996 - February 2002
Skills
Call Center, BPO, Customer Service, Troubleshooting, Customer Relations, Service Delivery, Customer Satisfaction, Computer Hardware, Windows, Microsoft Office, XP, Laptops, Excel, Printers, Lotus Notes, Operating Systems, Administration, Customer Experience, Windows 7, Coaching, Problem Solving, Desktop Support, Access, Project Management, Network Administration, Web Development, Database Management, Database Administration, Windows Administration, Virtualization, Cloud Computing, Business Analysis, Business Process..., Help Desk Management, Computer Security, Computer Repair, Computer Maintenance, Desktop Management, System Administration, Server Administration, Customer Retention, Customer Loyalty, Project Planning, Project Implementation, Project Execution, Project Delivery, Technical Support, Salesforce.com, Call Centers, Help Desk Support
Education
Lincoln Technical Institute-Allentown 1994 — 1995
Certificate in Computer Technology, Computer Technology
National Education Center/Allentown Business School Campus 1993 — 1993
Certificate, Business Operations
Emmaus High School Graduate 1987 — 1989
High School Diploma, College Preparatory
ServiceMax July 2014 - Present
Internet Creations September 2013 - June 2014
Stream Global Services August 2013 - September 2013
Stream Global Services July 2010 - August 2013
Stream Global Services February 2011 - October 2012
Stream Global Services July 2010 - February 2011
Bethlehem Area School District July 2003 - July 2010
Wal-Mart Super Center February 2003 - December 2003
Cherrydale Farms, Inc April 2003 - July 2003
East Penn School District October 1996 - February 2002
Skills
Call Center, BPO, Customer Service, Troubleshooting, Customer Relations, Service Delivery, Customer Satisfaction, Computer Hardware, Windows, Microsoft Office, XP, Laptops, Excel, Printers, Lotus Notes, Operating Systems, Administration, Customer Experience, Windows 7, Coaching, Problem Solving, Desktop Support, Access, Project Management, Network Administration, Web Development, Database Management, Database Administration, Windows Administration, Virtualization, Cloud Computing, Business Analysis, Business Process..., Help Desk Management, Computer Security, Computer Repair, Computer Maintenance, Desktop Management, System Administration, Server Administration, Customer Retention, Customer Loyalty, Project Planning, Project Implementation, Project Execution, Project Delivery, Technical Support, Salesforce.com, Call Centers, Help Desk Support
Education
Lincoln Technical Institute-Allentown 1994 — 1995
Certificate in Computer Technology, Computer Technology
National Education Center/Allentown Business School Campus 1993 — 1993
Certificate, Business Operations
Emmaus High School Graduate 1987 — 1989
High School Diploma, College Preparatory
kyle honeywell's Stream Global Services Experience March 2010 - August 2010
Job Aspiring Air Traffic controller
Industry Aviation & Aerospace
Experience
Buffalo Wild Wings July 2015 - Present
Trinity Technology Group May 2015 - Present
Toscana Restaurant June 2014 - May 2015
Carrabba's Italian Grill July 2013 - May 2014
Romano's Macaroni Grill January 2012 - July 2013
American Eagle Outfitters June 2012 - July 2012
Duty Free Americas December 2010 - September 2011
Brass Tacks Restaurant July 2008 - September 2010
Stream Global Services March 2010 - August 2010
Uncle Sam Boat Tours Inc May 2005 - July 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, C, Customer Service, Teamwork, Windows, Research, Value for Money
Education
Embry-Riddle Aeronautical University 2012 — 2015
Bachelor's degree, Air Traffic Management
Jefferson Community College 2007 — 2009
Associate of Arts (A.A.), Individual Studies, 2.6
Alexandria Central 1993 — 2007
Diploma
Buffalo Wild Wings July 2015 - Present
Trinity Technology Group May 2015 - Present
Toscana Restaurant June 2014 - May 2015
Carrabba's Italian Grill July 2013 - May 2014
Romano's Macaroni Grill January 2012 - July 2013
American Eagle Outfitters June 2012 - July 2012
Duty Free Americas December 2010 - September 2011
Brass Tacks Restaurant July 2008 - September 2010
Stream Global Services March 2010 - August 2010
Uncle Sam Boat Tours Inc May 2005 - July 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, C, Customer Service, Teamwork, Windows, Research, Value for Money
Education
Embry-Riddle Aeronautical University 2012 — 2015
Bachelor's degree, Air Traffic Management
Jefferson Community College 2007 — 2009
Associate of Arts (A.A.), Individual Studies, 2.6
Alexandria Central 1993 — 2007
Diploma
Mia Kimble-Vortice Mia Kimble-Vortice's Stream Global Services Experience March 2010 - May 2011
Job Client Service Advisor
Industry Banking
Experience
Chase Paymentech May 2011 - Present
Stream Global Services March 2010 - May 2011
Abbott Northwestern Hospital April 2005 - August 2009
PPL Project For Pride in Living-Collaborative Village January 2004 - August 2007
Skills
Management, Strategic Planning, Client Services, Lead Generation, Account Management, International Business, Email Marketing, Salesforce.com, CRM, Contract Negotiation, Building Relationships, Labor Relations, Public Relations, Team Building, Events Coordination, Medical Records, HIPPA Compliance, Business Development
Education
Normandale Community College 1994 — 1995
International Marketing
Minneapolis Community and Technical College 1993 — 1994
3 years Post Secondary Education, International Business, Average
Chase Paymentech May 2011 - Present
Stream Global Services March 2010 - May 2011
Abbott Northwestern Hospital April 2005 - August 2009
PPL Project For Pride in Living-Collaborative Village January 2004 - August 2007
Skills
Management, Strategic Planning, Client Services, Lead Generation, Account Management, International Business, Email Marketing, Salesforce.com, CRM, Contract Negotiation, Building Relationships, Labor Relations, Public Relations, Team Building, Events Coordination, Medical Records, HIPPA Compliance, Business Development
Education
Normandale Community College 1994 — 1995
International Marketing
Minneapolis Community and Technical College 1993 — 1994
3 years Post Secondary Education, International Business, Average
Alex Reape Alex Reape's Stream Global Services Experience July 2012 - January 2014
Job Technical Support Professional I at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2014 - Present
Stream Global Services July 2012 - January 2014
Walmart 2004 - 2012
Skills
Call Centers, Technical Support, Troubleshooting, Workforce Management, BPO, Windows 7, Computer Hardware, Windows XP, Customer Experience, Customer Satisfaction, Service Delivery, Active Directory, Help Desk Support, Sla, Windows Server, Laptops, Customer Support, Outsourcing, Software Installation, Operating Systems
Education
State University of New York College at Oswego 2006 — 2010
Jefferson Community College 2004 — 2006
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Immaculate Heart Central 1999 — 2003
Regents Diploma
Convergys February 2014 - Present
Stream Global Services July 2012 - January 2014
Walmart 2004 - 2012
Skills
Call Centers, Technical Support, Troubleshooting, Workforce Management, BPO, Windows 7, Computer Hardware, Windows XP, Customer Experience, Customer Satisfaction, Service Delivery, Active Directory, Help Desk Support, Sla, Windows Server, Laptops, Customer Support, Outsourcing, Software Installation, Operating Systems
Education
State University of New York College at Oswego 2006 — 2010
Jefferson Community College 2004 — 2006
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Immaculate Heart Central 1999 — 2003
Regents Diploma
Kenneth Hadley Kenneth Hadley's Stream Global Services Experience January 2011 - December 2013
Job Senior Success Agent (Tier 3) at Salesforce
Industry Information Technology and Services
Experience
Salesforce August 2015 - Present
salesforce.com December 2013 - August 2015
Stream Global Services January 2011 - December 2013
Stream Global Services May 2010 - January 2011
Stream Global Services May 2009 - May 2010
Stream Global Services July 2007 - May 2009
Skills
Independent Thinker, Time Management, Self-driven, Internal Communications, Call Center, Call Control, Microsoft Office, PowerPoint, Team Oriented, Salesforce.com, Troubleshooting, Customer Satisfaction, Team-oriented, Software Installation, Call Centers, Service Delivery, Training, Customer Experience, Technical Support, BPO, Contact Centers, Salesforce.com..., Team Leadership, CRM, Computer Hardware, Cloud Computing, XP, Salesforce.com..., SFDC, Customer Support, Management, Salesforce.com..., Force.com, Workforce Management, Salesforce Administrator, Help Desk Support
Education
Jefferson Community College 2012 — 2013
Indian River Central High School 2002 — 2005
Salesforce August 2015 - Present
salesforce.com December 2013 - August 2015
Stream Global Services January 2011 - December 2013
Stream Global Services May 2010 - January 2011
Stream Global Services May 2009 - May 2010
Stream Global Services July 2007 - May 2009
Skills
Independent Thinker, Time Management, Self-driven, Internal Communications, Call Center, Call Control, Microsoft Office, PowerPoint, Team Oriented, Salesforce.com, Troubleshooting, Customer Satisfaction, Team-oriented, Software Installation, Call Centers, Service Delivery, Training, Customer Experience, Technical Support, BPO, Contact Centers, Salesforce.com..., Team Leadership, CRM, Computer Hardware, Cloud Computing, XP, Salesforce.com..., SFDC, Customer Support, Management, Salesforce.com..., Force.com, Workforce Management, Salesforce Administrator, Help Desk Support
Education
Jefferson Community College 2012 — 2013
Indian River Central High School 2002 — 2005
Shateia Jenkins Shateia Jenkins's Stream Global Services Experience October 2012 - Present
Job Customer Service Professional at Stream Global Services
Industry Retail
Experience
Stream Global Services October 2012 - Present
Max 10 Stores January 2009 - September 2012
Citi Trends January 2007 - January 2009
AT&T January 2001 - January 2007
Education
Lansing Community College 2009 — 2010
Associate of Science (A.S.), General Studies
Stream Global Services October 2012 - Present
Max 10 Stores January 2009 - September 2012
Citi Trends January 2007 - January 2009
AT&T January 2001 - January 2007
Education
Lansing Community College 2009 — 2010
Associate of Science (A.S.), General Studies
Vicki Hartman Vicki Hartman's Stream Global Services Experience February 2012 - February 2014
Job Unemployed
Industry Computer Software
Experience
Best Buy October 2014 - January 2015
U-Haul International, Inc. March 2014 - June 2014
Stream Global Services February 2012 - February 2014
Kelly IT Resources December 2009 - January 2010
Quintegra Resourcing June 2007 - May 2008
Adecco Technical June 2006 - October 2006
Air & Water, Inc. March 2006 - June 2006
Unisys July 1996 - July 2001
Unisys March 1988 - June 1993
United States Air Force August 1976 - July 1982
Skills
Software Project..., Databases, VB.NET, Manufacturing, Programming, Windows 7, Management, Testing, Database Admin, Electronics, Microsoft Office, Web Applications, XP, HTML, Marketing, Visual Studio, Visio, Windows XP, Technical Support
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
MISM, Information Systems Tools, 3.5
Keller Graduate School of Management of DeVry University 2006 — 2007
MBA, Project Management, 3.65
Devry University 2003 — 2006
CIS, Computer Science, 3.75
Best Buy October 2014 - January 2015
U-Haul International, Inc. March 2014 - June 2014
Stream Global Services February 2012 - February 2014
Kelly IT Resources December 2009 - January 2010
Quintegra Resourcing June 2007 - May 2008
Adecco Technical June 2006 - October 2006
Air & Water, Inc. March 2006 - June 2006
Unisys July 1996 - July 2001
Unisys March 1988 - June 1993
United States Air Force August 1976 - July 1982
Skills
Software Project..., Databases, VB.NET, Manufacturing, Programming, Windows 7, Management, Testing, Database Admin, Electronics, Microsoft Office, Web Applications, XP, HTML, Marketing, Visual Studio, Visio, Windows XP, Technical Support
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
MISM, Information Systems Tools, 3.5
Keller Graduate School of Management of DeVry University 2006 — 2007
MBA, Project Management, 3.65
Devry University 2003 — 2006
CIS, Computer Science, 3.75
Erendira Perez's Stream Global Services Experience December 2012 - Present
Job Operations Manager at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services December 2012 - Present
Skills
Workforce Management, Technical Support, Customer Interaction, Oracle CRM, Management, Citrix, NICE Call Recording, NICE, Project Management, Manage Client..., Client Development, Budgets, Team Building, BPO, Sales, Sales Management, Telecommunications, iOS, Apple Certified, Apple Remote Desktop, COPC, PCI Standards, Call Centers, Call Center Development, Call Center..., Call center start-up, Job Coaching, Customer Satisfaction, Operations Management, Outsourcing, CRM
Education
University of Arizona 2003 — 2005
Bachelor's Degree, Business Administration and Management, General
Menlo College 2001 — 2003
Business Administration and Management, General
Stream Global Services December 2012 - Present
Skills
Workforce Management, Technical Support, Customer Interaction, Oracle CRM, Management, Citrix, NICE Call Recording, NICE, Project Management, Manage Client..., Client Development, Budgets, Team Building, BPO, Sales, Sales Management, Telecommunications, iOS, Apple Certified, Apple Remote Desktop, COPC, PCI Standards, Call Centers, Call Center Development, Call Center..., Call center start-up, Job Coaching, Customer Satisfaction, Operations Management, Outsourcing, CRM
Education
University of Arizona 2003 — 2005
Bachelor's Degree, Business Administration and Management, General
Menlo College 2001 — 2003
Business Administration and Management, General
Casey Hayes's Stream Global Services Experience December 2010 - June 2014
Job Salesforce Administrator at LeadingAge
Industry Information Technology and Services
Experience
LeadingAge June 2014 - Present
Stream Global Services December 2010 - June 2014
US Army April 2004 - September 2007
Skills
Salesforce.com, Salesforce Administrator, Salesforce.com..., Salesforce.com..., Technical Leadership, Microsoft Excel, Data Management, Data Analysis, Data Entry, Microsoft Office, Project Management, Time Management, Teaching, Team Leadership, Team Building, Team Management, Research, Customer Service, Customer Satisfaction, Customer Support, CRM, Leadership, Call Centers, System Administration, Training, Troubleshooting, Analysis, Data Migration, ATAM, PRINCE2, Salesforce.com...
Education
Jefferson Community College 2008 — 2012
Associate of Arts (A.A.)
LeadingAge June 2014 - Present
Stream Global Services December 2010 - June 2014
US Army April 2004 - September 2007
Skills
Salesforce.com, Salesforce Administrator, Salesforce.com..., Salesforce.com..., Technical Leadership, Microsoft Excel, Data Management, Data Analysis, Data Entry, Microsoft Office, Project Management, Time Management, Teaching, Team Leadership, Team Building, Team Management, Research, Customer Service, Customer Satisfaction, Customer Support, CRM, Leadership, Call Centers, System Administration, Training, Troubleshooting, Analysis, Data Migration, ATAM, PRINCE2, Salesforce.com...
Education
Jefferson Community College 2008 — 2012
Associate of Arts (A.A.)
Brittany Munday Brittany Munday's Stream Global Services Experience November 2012 - January 2013
Job Debit Card Agent at PayPal
Industry Internet
Experience
PayPal January 2013 - Present
Stream Global Services November 2012 - January 2013
Stream Global Services May 2012 - November 2012
Skills
DOS, Microsoft Excel, PowerPoint, Microsoft Word, 10 Key, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Typing, People Skills
Education
Mesa Community College 2011 — 2013
PayPal January 2013 - Present
Stream Global Services November 2012 - January 2013
Stream Global Services May 2012 - November 2012
Skills
DOS, Microsoft Excel, PowerPoint, Microsoft Word, 10 Key, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Typing, People Skills
Education
Mesa Community College 2011 — 2013
Whitney Nett Whitney Nett's Stream Global Services Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Stream Global Services 2012 - 2013
Rock n Blues Haus November 2011 - November 2012
Skills
Japanese, Linguistics, Writing, Microsoft Office, Digital Illustration, Photoshop, QuickBooks
Education
Lawrence University 2008 — 2012
Bachelor of Arts (BA), East Asian Studies and Linguistics
Stream Global Services 2012 - 2013
Rock n Blues Haus November 2011 - November 2012
Skills
Japanese, Linguistics, Writing, Microsoft Office, Digital Illustration, Photoshop, QuickBooks
Education
Lawrence University 2008 — 2012
Bachelor of Arts (BA), East Asian Studies and Linguistics
Dennis Larson ASC STS SSE+ Dennis Larson ASC STS SSE+'s Stream Global Services Experience March 2003 - October 2004
Job Senior Consultant at ITS Partners
Industry Information Technology and Services
Experience
ITS Partners February 2014 - Present
Insight May 2012 - December 2013
En Pointe Technologies May 2011 - May 2012
Springfield High School June 2009 - January 2012
Symantec November 2004 - May 2011
Northwest Christian University March 2006 - May 2009
Junction City High School August 2002 - January 2006
Stream Global Services March 2003 - October 2004
Skills
Firewalls, Security, Technical Support, Networking, Servers, Symantec Endpoint..., Symantec Endpoint..., Windows Server, Pre-sales, Antivirus, DNS, Network Security, Operating Systems, Cloud Computing, Virtualization, TCP/IP, Enterprise Software, Software Installation, Symantec Antivirus, PGP Universal Server, PGP Whole Disk...
Education
Southwestern Oregon Community College 1995 — 1996
General Studies
Lane Community College 1994 — 1996
General Studies
Junction City High School 1991 — 1994
Diploma
ITS Partners February 2014 - Present
Insight May 2012 - December 2013
En Pointe Technologies May 2011 - May 2012
Springfield High School June 2009 - January 2012
Symantec November 2004 - May 2011
Northwest Christian University March 2006 - May 2009
Junction City High School August 2002 - January 2006
Stream Global Services March 2003 - October 2004
Skills
Firewalls, Security, Technical Support, Networking, Servers, Symantec Endpoint..., Symantec Endpoint..., Windows Server, Pre-sales, Antivirus, DNS, Network Security, Operating Systems, Cloud Computing, Virtualization, TCP/IP, Enterprise Software, Software Installation, Symantec Antivirus, PGP Universal Server, PGP Whole Disk...
Education
Southwestern Oregon Community College 1995 — 1996
General Studies
Lane Community College 1994 — 1996
General Studies
Junction City High School 1991 — 1994
Diploma
Alice-Eira Nager's Stream Global Services Experience July 2012 - Present
Job VTHP (Video Engineer) at TADPGS
Industry Broadcast Media
Experience
Stream Global Services July 2012 - Present
TAD-PGS July 2013 - August 2013
High Fidelity HDTV April 2008 - June 2008
Skills
Television Directing, Technical Direction, Broadcast Engineering, Video Camera, Film Cameras, Digital Video, Videography, Studio Lighting, Broadcast Television, Broadcast Journalism, Live Broadcast, Master Control, Final Cut Pro, Technical Support, Darkroom, Customer Service, Sound
Education
Loyalist College 2008 — 2011
3 year advanced diploma, Broadcast Engineering
Southern Methodist University 2003 — 2008
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Stream Global Services July 2012 - Present
TAD-PGS July 2013 - August 2013
High Fidelity HDTV April 2008 - June 2008
Skills
Television Directing, Technical Direction, Broadcast Engineering, Video Camera, Film Cameras, Digital Video, Videography, Studio Lighting, Broadcast Television, Broadcast Journalism, Live Broadcast, Master Control, Final Cut Pro, Technical Support, Darkroom, Customer Service, Sound
Education
Loyalist College 2008 — 2011
3 year advanced diploma, Broadcast Engineering
Southern Methodist University 2003 — 2008
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Elmer Pineda Elmer Pineda's Stream Global Services Experience August 2013 - January 2014
Job Enrollment Specialist at LDS Business College
Industry
Experience
The Church of Jesus Christ of Latter-day Saints April 2015 - Present
LDS Business College January 2015 - March 2015
One Call Care Management January 2014 - August 2014
Stream Global Services August 2013 - January 2014
Skills
Customer Service, Customer Satisfaction, Call Centers, Teamwork, Team Leadership, Time Management, Troubleshooting, Training, Customer Experience, Data Entry, Public Speaking, Customer Retention, Telephone Skills, Social Networking, Research, Microsoft Word, Event Planning, Microsoft Excel, Outlook, PowerPoint
Education
Latter-day Saints Business College 2014 — 2016
The Church of Jesus Christ of Latter-day Saints April 2015 - Present
LDS Business College January 2015 - March 2015
One Call Care Management January 2014 - August 2014
Stream Global Services August 2013 - January 2014
Skills
Customer Service, Customer Satisfaction, Call Centers, Teamwork, Team Leadership, Time Management, Troubleshooting, Training, Customer Experience, Data Entry, Public Speaking, Customer Retention, Telephone Skills, Social Networking, Research, Microsoft Word, Event Planning, Microsoft Excel, Outlook, PowerPoint
Education
Latter-day Saints Business College 2014 — 2016
Adrian Butler Adrian Butler's Stream Global Services Experience June 1995 - May 1997
Job Infrastructure Support
Industry Information Technology and Services
Experience
SCANA September 2001 - Present
Microsoft April 2013 - November 2013
SCANA September 2001 - April 2013
BMW Manufacturing June 2001 - August 2001
Fleet Mortgage 1997 - 2001
Fleet Mortgage Group 1997 - 2001
Stream Global Services June 1995 - May 1997
Skills
CCNA, Enterprise Messaging..., E-Discovery, Active Directory, Windows Server, Linux, Project Implementation, SMTP, Citrix Metaframe, Blackberry Enterprise..., MobileIron, Powershell, DNS, TCP/IP, RightFax, Enterprise Architecture, Email Archiving, Network Administration, Network Security, Microsoft Exchange, Analytical Skills, Result Oriented, Team-oriented, Business Resumption..., Disaster Recovery, Litigation Support, SharePoint, Data Center, VMware, Windows 7, IIS, Cisco Technologies, VMware ESX, Virtualization, Servers, Troubleshooting, Networking, Visio, Integration, Process Improvement, Operating Systems, Business Analysis, SDLC
Education
Johnson and Wales University 1991 — 1995
Bachelors of Science
SCANA September 2001 - Present
Microsoft April 2013 - November 2013
SCANA September 2001 - April 2013
BMW Manufacturing June 2001 - August 2001
Fleet Mortgage 1997 - 2001
Fleet Mortgage Group 1997 - 2001
Stream Global Services June 1995 - May 1997
Skills
CCNA, Enterprise Messaging..., E-Discovery, Active Directory, Windows Server, Linux, Project Implementation, SMTP, Citrix Metaframe, Blackberry Enterprise..., MobileIron, Powershell, DNS, TCP/IP, RightFax, Enterprise Architecture, Email Archiving, Network Administration, Network Security, Microsoft Exchange, Analytical Skills, Result Oriented, Team-oriented, Business Resumption..., Disaster Recovery, Litigation Support, SharePoint, Data Center, VMware, Windows 7, IIS, Cisco Technologies, VMware ESX, Virtualization, Servers, Troubleshooting, Networking, Visio, Integration, Process Improvement, Operating Systems, Business Analysis, SDLC
Education
Johnson and Wales University 1991 — 1995
Bachelors of Science
Brandon Rockwell Brandon Rockwell's Stream Global Services Experience July 2011 - April 2013
Job Young Professional, Business Financial Analyst, Managerial and Interpersonal Skills, Licenced A&D Health Insurance Agent
Industry Management Consulting
Experience
New York Air Brake October 2014 - Present
A. Reddix & Associates, Inc. (ARDX) May 2013 - August 2013
Stream Global Services July 2011 - April 2013
Washington Hospital Center May 2007 - August 2007
Skills
Computer Proficiency, Expert in Microsoft..., Expert in Customer..., Energetic and Proactive, Team Leadership &..., Data Analysis, Risk Management, Mathematics, Databases, Analysis, Leadership, Project Management, Call Centers, Customer Satisfaction, Statistics, Finance
Education
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Science (B.S.), Mathematics/ Minor: Actuarial Mathematics
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Science (BS), Psychology
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Arts (B.A.), Applied Mathematics for Business
Louisburg College 2005 — 2006
Associate of Arts (A.A.), General Studies
New York Air Brake October 2014 - Present
A. Reddix & Associates, Inc. (ARDX) May 2013 - August 2013
Stream Global Services July 2011 - April 2013
Washington Hospital Center May 2007 - August 2007
Skills
Computer Proficiency, Expert in Microsoft..., Expert in Customer..., Energetic and Proactive, Team Leadership &..., Data Analysis, Risk Management, Mathematics, Databases, Analysis, Leadership, Project Management, Call Centers, Customer Satisfaction, Statistics, Finance
Education
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Science (B.S.), Mathematics/ Minor: Actuarial Mathematics
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Science (BS), Psychology
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Arts (B.A.), Applied Mathematics for Business
Louisburg College 2005 — 2006
Associate of Arts (A.A.), General Studies
Denise Caddy Denise Caddy's Stream Global Services Experience September 2012 - Present
Job Salesforce Premier Technical Support
Industry Information Technology and Services
Experience
Stream Global Services September 2012 - Present
Jefferson Community College September 2011 - January 2012
Skills
Salesforce.com, Customer Service, Critical Thinking, Microsoft Office, Healthcare, Cpr Certified, PowerPoint, Microsoft Excel, Medical Terminology, Microsoft Word, Data Entry, Software Documentation, Outlook, Research, Public Speaking
Education
Jefferson Community College 2011 — 2013
South Texas College
Texas A&M University
The University of Texas-Pan American
Stream Global Services September 2012 - Present
Jefferson Community College September 2011 - January 2012
Skills
Salesforce.com, Customer Service, Critical Thinking, Microsoft Office, Healthcare, Cpr Certified, PowerPoint, Microsoft Excel, Medical Terminology, Microsoft Word, Data Entry, Software Documentation, Outlook, Research, Public Speaking
Education
Jefferson Community College 2011 — 2013
South Texas College
Texas A&M University
The University of Texas-Pan American
Addison Wardwell Addison Wardwell's Stream Global Services Experience July 2010 - January 2014
Job Technical Support Analyst at salesforce.com
Industry Computer Software
Experience
salesforce.com February 2014 - Present
Stream Global Services July 2010 - January 2014
CSC February 2008 - March 2009
Stream Global Services April 2003 - January 2008
Skills
Salesforce.com, Salesforce.com..., Salesforce.com Certified, Salesforce.com..., Salesforce.com..., Customer Satisfaction, HIPAA, Customer Service, Superior written &..., Customer-focused, Phone Manner, Phone Etiquette, Customer Service..., Customer Service..., Customer Service..., Salesforce.com..., Reports, Analytics, Usability, Technical Support, CRM, Call Centers, Customer Experience, Avaya, Help Desk Support, Sla, BPO, Windows Vista, Service Delivery, Windows 7, SFDC, Contact Centers
Education
Jefferson Community College 2002 — 2003
Liberal Arts and Sciences/Liberal Studies
SUNY Oswego 2001 — 2002
Communication, General
salesforce.com February 2014 - Present
Stream Global Services July 2010 - January 2014
CSC February 2008 - March 2009
Stream Global Services April 2003 - January 2008
Skills
Salesforce.com, Salesforce.com..., Salesforce.com Certified, Salesforce.com..., Salesforce.com..., Customer Satisfaction, HIPAA, Customer Service, Superior written &..., Customer-focused, Phone Manner, Phone Etiquette, Customer Service..., Customer Service..., Customer Service..., Salesforce.com..., Reports, Analytics, Usability, Technical Support, CRM, Call Centers, Customer Experience, Avaya, Help Desk Support, Sla, BPO, Windows Vista, Service Delivery, Windows 7, SFDC, Contact Centers
Education
Jefferson Community College 2002 — 2003
Liberal Arts and Sciences/Liberal Studies
SUNY Oswego 2001 — 2002
Communication, General
Marshall Loomis Marshall Loomis's Stream Global Services Experience August 2008 - April 2009
Job Financial Aid Assistant at UWMMEBO
Industry Information Technology and Services
Experience
UWM-Military Education & Benefits July 2014 - Present
Department of Veterans Affairs Regional Office July 2013 - December 2013
Milwaukee Area Technical College March 2013 - April 2013
Milwaukee Area Technical College 2010 - 2013
Stream Global Services August 2008 - April 2009
Rococo Investments Incorporated August 2007 - March 2008
Skills
Technical Support, Troubleshooting, Customer Service, Windows 7, Computer Hardware, Call Centers, Laptops, System Administration, Printers, Customer Satisfaction, Windows, Operating Systems, Help Desk Support, Microsoft Word, Process Improvement, Workforce Management, Customer Experience, Computer Repair, Performance Management, Windows XP Pro, Call Center, Hardware Support, Teamwork, XP, Analytics, Customer Support, Phone Skills, PowerPoint, Microsoft Excel, Microsoft Office 2007, Data Entry, Team Building, Windows Vista, Employee Engagement, Software Documentation, Windows XP, Software Installation, Microsoft Office
Education
University of Wisconsin-Milwaukee 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Science & Technology, Senior
Milwaukee Area Technical College 2010 — 2013
Associate's Degree, Applied Science Programmer/Analyst, 3.0
Saint Francis High School 1999 — 1999
High School
UWM-Military Education & Benefits July 2014 - Present
Department of Veterans Affairs Regional Office July 2013 - December 2013
Milwaukee Area Technical College March 2013 - April 2013
Milwaukee Area Technical College 2010 - 2013
Stream Global Services August 2008 - April 2009
Rococo Investments Incorporated August 2007 - March 2008
Skills
Technical Support, Troubleshooting, Customer Service, Windows 7, Computer Hardware, Call Centers, Laptops, System Administration, Printers, Customer Satisfaction, Windows, Operating Systems, Help Desk Support, Microsoft Word, Process Improvement, Workforce Management, Customer Experience, Computer Repair, Performance Management, Windows XP Pro, Call Center, Hardware Support, Teamwork, XP, Analytics, Customer Support, Phone Skills, PowerPoint, Microsoft Excel, Microsoft Office 2007, Data Entry, Team Building, Windows Vista, Employee Engagement, Software Documentation, Windows XP, Software Installation, Microsoft Office
Education
University of Wisconsin-Milwaukee 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Science & Technology, Senior
Milwaukee Area Technical College 2010 — 2013
Associate's Degree, Applied Science Programmer/Analyst, 3.0
Saint Francis High School 1999 — 1999
High School
Ryan Blume Ryan Blume's Stream Global Services Experience October 2011 - January 2014
Job Technical Success Agent at Salesforce.com
Industry Internet
Experience
salesforce.com February 2014 - Present
Stream Global Services October 2011 - January 2014
Rapid Response Monitoring January 2011 - August 2011
Carrabba's Italian Grill April 2004 - December 2010
Skills
Restaurants, System Monitoring, Call Monitoring, Historical Research, Records Management, Data Entry, Data Conversion, Formula Creation, Report Building, Microsoft Office, Microsoft Excel, Microsoft Word, DOS commands, Hazardous Waste..., Sales, Administrative Work, Clerical Work, Clerical Skills, IT Solutions, Data Import/export, Best Practices, Customer Service, Business Development, Internet Troubleshooting, Document Creation, Business Process..., Salesforce.com, Salesforce Administrator, ADM 201 Certified, ADM 301 Certified, DEV 401 Certified, Salesforce.com..., Salesforce.com..., Customer Satisfaction, Analytics, Customer Support, SFDC, Customer Experience, Technical Support, Salesforce.com..., Salesforce.com..., CRM
Education
Le Moyne College 2008 — 2010
Bachelor of Arts (B.A.), History (Major) Philosophy (Minor)
Onondaga Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Human Services, General
salesforce.com February 2014 - Present
Stream Global Services October 2011 - January 2014
Rapid Response Monitoring January 2011 - August 2011
Carrabba's Italian Grill April 2004 - December 2010
Skills
Restaurants, System Monitoring, Call Monitoring, Historical Research, Records Management, Data Entry, Data Conversion, Formula Creation, Report Building, Microsoft Office, Microsoft Excel, Microsoft Word, DOS commands, Hazardous Waste..., Sales, Administrative Work, Clerical Work, Clerical Skills, IT Solutions, Data Import/export, Best Practices, Customer Service, Business Development, Internet Troubleshooting, Document Creation, Business Process..., Salesforce.com, Salesforce Administrator, ADM 201 Certified, ADM 301 Certified, DEV 401 Certified, Salesforce.com..., Salesforce.com..., Customer Satisfaction, Analytics, Customer Support, SFDC, Customer Experience, Technical Support, Salesforce.com..., Salesforce.com..., CRM
Education
Le Moyne College 2008 — 2010
Bachelor of Arts (B.A.), History (Major) Philosophy (Minor)
Onondaga Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Human Services, General
Kelly Cushing Sheldon Kelly Cushing Sheldon's Stream Global Services Experience November 2012 - Present
Job CSR L2 at First Service Networks
Industry Photography
Experience
First Service Networks March 2015 - Present
Stream Global Services November 2012 - Present
Revolution Photography & Design June 2003 - Present
Family Support Institute 2012 - 2012
Jeff 'The Fish' Aaron 2003 - 2010
GF Strong Rehabilitation Centre June 1988 - October 1993
Skills
Photography, Photoshop, Teaching, Digital Photography, Counseling, Life Coaching, Public Relations, Psychotherapy, Social Media, Social Media Marketing, Editing, Public Speaking, Coaching, Social Networking, Advertising, Lifestyle, Newsletters, Publishing, Personal Development, Workshop Facilitation, Event Management, Program Development, Nonprofits
Education
Rhodes Wellness College 2010 — 2012
Professional Wellness Counsellor, Counseling
Langara College 1989 — 1991
Professional Photography, Photography
First Service Networks March 2015 - Present
Stream Global Services November 2012 - Present
Revolution Photography & Design June 2003 - Present
Family Support Institute 2012 - 2012
Jeff 'The Fish' Aaron 2003 - 2010
GF Strong Rehabilitation Centre June 1988 - October 1993
Skills
Photography, Photoshop, Teaching, Digital Photography, Counseling, Life Coaching, Public Relations, Psychotherapy, Social Media, Social Media Marketing, Editing, Public Speaking, Coaching, Social Networking, Advertising, Lifestyle, Newsletters, Publishing, Personal Development, Workshop Facilitation, Event Management, Program Development, Nonprofits
Education
Rhodes Wellness College 2010 — 2012
Professional Wellness Counsellor, Counseling
Langara College 1989 — 1991
Professional Photography, Photography
Amber Harra Amber Harra's Stream Global Services Experience February 2013 - Present
Job Reporting Analyst at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services February 2013 - Present
Stream Global Services December 2010 - February 2013
Stream Global Services September 2010 - December 2010
Skills
Time Management, Analytic Skills, Salesforce.com, Call Center, Communication Skills, CRM Software, Analytics, Salesforce.com..., Customer Service, CRM, Customer Satisfaction, Sla, Analytical Skills, Force.com, Customer Experience, Call Centers, Microsoft Excel, Business Analysis, Management, Salesforce.com..., Workforce Management
Education
Jefferson Community College 2005 — 2008
Associates, Math & Science
Stream Global Services February 2013 - Present
Stream Global Services December 2010 - February 2013
Stream Global Services September 2010 - December 2010
Skills
Time Management, Analytic Skills, Salesforce.com, Call Center, Communication Skills, CRM Software, Analytics, Salesforce.com..., Customer Service, CRM, Customer Satisfaction, Sla, Analytical Skills, Force.com, Customer Experience, Call Centers, Microsoft Excel, Business Analysis, Management, Salesforce.com..., Workforce Management
Education
Jefferson Community College 2005 — 2008
Associates, Math & Science
Charles Gruver Charles Gruver's Stream Global Services Experience February 2008 - August 2009
Job Computer Consultant
Industry Information Technology and Services
Experience
Charles Gruver Computer Consulting June 2011 - Present
GRC Inc. April 2008 - Present
Amazing Grace Richmond June 2011 - August 2011
Stream Global Services February 2008 - August 2009
Skills
Operating Systems, Windows, Data Analysis, Microsoft Office, A+ Certified, Java, PHP, HTML, Hardware Support, Software Installation, SQL, Linux, Computer Building, Windows 7
Education
Liberty University 2011 — 2014
MDiv, Professional Studies
Liberty University 2009 — 2011
MAR, Church Ministry
Charles Gruver Computer Consulting June 2011 - Present
GRC Inc. April 2008 - Present
Amazing Grace Richmond June 2011 - August 2011
Stream Global Services February 2008 - August 2009
Skills
Operating Systems, Windows, Data Analysis, Microsoft Office, A+ Certified, Java, PHP, HTML, Hardware Support, Software Installation, SQL, Linux, Computer Building, Windows 7
Education
Liberty University 2011 — 2014
MDiv, Professional Studies
Liberty University 2009 — 2011
MAR, Church Ministry
Nancy Bonner's Stream Global Services Experience September 2011 - August 2012
Job Technical Analyst at Oracle RightNow
Industry Computer Software
Experience
Oracle August 2012 - Present
Stream Global Services September 2011 - August 2012
Stream Global Services December 2010 - September 2011
Skills
Salesforce.com, Microsoft Office, Customer Service, Customer Satisfaction, Customer Experience, Administrative Support, Analytics, Force.com, SQL, RightNow, SFDC, Salesforce.com..., Troubleshooting, SaaS, MySQL, Data Management, Data Migration, Formulas, Team Leadership, Data Analysis, Cloud Computing, Project Coordination, Sales Force Development, Call Center, Forecasting, CRM, Windows, Business Analysis, Customer Support, Computer Hardware, Lotus Notes, Business Process, Software Documentation, Administrative..., Help Desk Support, Technical Support, System Administration, Windows 7, Enterprise Software, Operating Systems, Database Admin, APIs, BPO, Integration, Databases, PaaS, Project Management, Networking, Windows XP, Apex Programming
Education
Montana State University-Bozeman 2006 — 2010
History/Education
Jefferson Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Oracle August 2012 - Present
Stream Global Services September 2011 - August 2012
Stream Global Services December 2010 - September 2011
Skills
Salesforce.com, Microsoft Office, Customer Service, Customer Satisfaction, Customer Experience, Administrative Support, Analytics, Force.com, SQL, RightNow, SFDC, Salesforce.com..., Troubleshooting, SaaS, MySQL, Data Management, Data Migration, Formulas, Team Leadership, Data Analysis, Cloud Computing, Project Coordination, Sales Force Development, Call Center, Forecasting, CRM, Windows, Business Analysis, Customer Support, Computer Hardware, Lotus Notes, Business Process, Software Documentation, Administrative..., Help Desk Support, Technical Support, System Administration, Windows 7, Enterprise Software, Operating Systems, Database Admin, APIs, BPO, Integration, Databases, PaaS, Project Management, Networking, Windows XP, Apex Programming
Education
Montana State University-Bozeman 2006 — 2010
History/Education
Jefferson Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Marcello Pastrano Marcello Pastrano's Stream Global Services Experience November 2009 - Present
Job Dell Technical I.T. Manager at Convergys
Industry Information Technology and Services
Experience
Stream Global Services November 2009 - Present
METLIFE INSURANCE CO November 2005 - June 2009
METLIFE INSURANCE CO October 2005 - June 2009
Chase January 1997 - October 2005
JPMORGAN CHASE & CO January 1997 - January 2005
Chase January 1997 - September 2004
JPMORGAN CHASE @ CO January 1997 - January 2004
JPMORGAN CHASE & CO January 1997 - January 2002
Skills
Insurance, Project Management, Sales, Management, Finance, Technical Support, Call Center, Risk Management, Process Improvement, Business Analysis, Customer Satisfaction, Performance Management, Call Centers, CRM, Training, Analysis, Negotiation, Customer Experience, Data Analysis, Time Management, Troubleshooting, Customer Service, Microsoft Office
Education
New Horizons Computer Learning Center 2009 — 2009
A+ Certification, Hardware and Software Computer Components
University of Phoenix 2004 — 2007
Bachelors Degree, Business Management
Computer Career Center 1999 — 2000
Microsoft Certified Professional, MCSE
LaGuardia Community College
AS, Business Administration
University of Phoenix
BA, Business Management
Stream Global Services November 2009 - Present
METLIFE INSURANCE CO November 2005 - June 2009
METLIFE INSURANCE CO October 2005 - June 2009
Chase January 1997 - October 2005
JPMORGAN CHASE & CO January 1997 - January 2005
Chase January 1997 - September 2004
JPMORGAN CHASE @ CO January 1997 - January 2004
JPMORGAN CHASE & CO January 1997 - January 2002
Skills
Insurance, Project Management, Sales, Management, Finance, Technical Support, Call Center, Risk Management, Process Improvement, Business Analysis, Customer Satisfaction, Performance Management, Call Centers, CRM, Training, Analysis, Negotiation, Customer Experience, Data Analysis, Time Management, Troubleshooting, Customer Service, Microsoft Office
Education
New Horizons Computer Learning Center 2009 — 2009
A+ Certification, Hardware and Software Computer Components
University of Phoenix 2004 — 2007
Bachelors Degree, Business Management
Computer Career Center 1999 — 2000
Microsoft Certified Professional, MCSE
LaGuardia Community College
AS, Business Administration
University of Phoenix
BA, Business Management
Reid Jackson Reid Jackson's Stream Global Services Experience 1999 - 2003
Job Operations at Quadriplegics United Against Dependency
Industry Nonprofit Organization Management
Experience
Quadriplegics United Against Dependency April 2009 - Present
Hanna Andersson 2006 - 2009
ACS, a Xerox Company 2003 - 2006
Stream Global Services 1999 - 2003
Skills
Vendor Relations, Customer Service, Coaching, Team Building, Microsoft Office, Customer Retention, Curriculum Design, Financial Accounting, CRM software, Operations Management, Market Research, Operations Research, Operational Planning, Mac OS X, Non-executive Director, Business Analysis, Business Strategy, International Business, Small Business, Spanish, Non-profit..., Non-profit Development, Non-profit..., Union Environment, Corporate Communications, Corporate Social..., Corporate Branding, Corporate Events, Organizational..., Organizational..., Organizational Learning, Direct Marketing, Social Media Marketing, Product Marketing, Email Marketing, Business Process, Social Psychology, Medical Social Work, HUD, Affordable Housing, Fair Housing, Housing Policy, CRM, Fundraising, Nonprofits, Union, Process Improvement, OS X, Leadership, Performance Management
Education
Marylhurst University 2003 — 2005
MBA, Organizational Leadership
Quadriplegics United Against Dependency April 2009 - Present
Hanna Andersson 2006 - 2009
ACS, a Xerox Company 2003 - 2006
Stream Global Services 1999 - 2003
Skills
Vendor Relations, Customer Service, Coaching, Team Building, Microsoft Office, Customer Retention, Curriculum Design, Financial Accounting, CRM software, Operations Management, Market Research, Operations Research, Operational Planning, Mac OS X, Non-executive Director, Business Analysis, Business Strategy, International Business, Small Business, Spanish, Non-profit..., Non-profit Development, Non-profit..., Union Environment, Corporate Communications, Corporate Social..., Corporate Branding, Corporate Events, Organizational..., Organizational..., Organizational Learning, Direct Marketing, Social Media Marketing, Product Marketing, Email Marketing, Business Process, Social Psychology, Medical Social Work, HUD, Affordable Housing, Fair Housing, Housing Policy, CRM, Fundraising, Nonprofits, Union, Process Improvement, OS X, Leadership, Performance Management
Education
Marylhurst University 2003 — 2005
MBA, Organizational Leadership
Mohamed Rikaz Mohamed Thaha Mohamed Rikaz Mohamed Thaha's Stream Global Services Experience November 2009 - February 2012
Job at
Industry Education Management
Experience
Wells Fargo December 2013 - Present
Wells Fargo April 2013 - December 2013
Wells Fargo May 2012 - March 2013
Stream Global Services November 2009 - February 2012
Bing Advocate 2011 - 2012
Centre for Peace Building and Reconciliation April 2004 - July 2007
IDM Computer Studies Private Limited February 2004 - August 2006
Skills
Change Leadership, Leadership Development, Team Leadership, Computer Hardware, Computer Repair, Computer Graphics, Computer Maintenance, Training & Development, Public Speaking, Desktop Publishing, Desktop Support, Customer Service, Customer Satisfaction, Building Customer..., Training Delivery, Team Motivator, Instructional Design, Technical Training, Youth Leadership, Project Coordination, MS Office Suite, Adobe Creative Suite, SEO, Web Design, Bing, Windows XP Professional, Windows Server, Windows Server 2003, Windows 7, Windows 9x, Linux, XML, XML Tools, XML Publisher, Data Entry, Excel, Word, PowerPoint, MS Project, Acess, Windows Vista, Microsoft Office, Employee Training, Call Centers, Project Management, Change Management, Team Building
Education
London Metropolitan University 2003 — 2006
BSc (Hons) Computing and Information Systems, Computer Science and Business Management
School for International Training 2007 — 2007
CONTACT International Peace Training Program, Conflict Transformation Accross Cultures / Train the Trainer
Royal College, Colombo, Sri Lanka 1990 — 2003
G.E.D, Maths, Science, Language, English Literature, Social/Geography, Religion
Wells Fargo December 2013 - Present
Wells Fargo April 2013 - December 2013
Wells Fargo May 2012 - March 2013
Stream Global Services November 2009 - February 2012
Bing Advocate 2011 - 2012
Centre for Peace Building and Reconciliation April 2004 - July 2007
IDM Computer Studies Private Limited February 2004 - August 2006
Skills
Change Leadership, Leadership Development, Team Leadership, Computer Hardware, Computer Repair, Computer Graphics, Computer Maintenance, Training & Development, Public Speaking, Desktop Publishing, Desktop Support, Customer Service, Customer Satisfaction, Building Customer..., Training Delivery, Team Motivator, Instructional Design, Technical Training, Youth Leadership, Project Coordination, MS Office Suite, Adobe Creative Suite, SEO, Web Design, Bing, Windows XP Professional, Windows Server, Windows Server 2003, Windows 7, Windows 9x, Linux, XML, XML Tools, XML Publisher, Data Entry, Excel, Word, PowerPoint, MS Project, Acess, Windows Vista, Microsoft Office, Employee Training, Call Centers, Project Management, Change Management, Team Building
Education
London Metropolitan University 2003 — 2006
BSc (Hons) Computing and Information Systems, Computer Science and Business Management
School for International Training 2007 — 2007
CONTACT International Peace Training Program, Conflict Transformation Accross Cultures / Train the Trainer
Royal College, Colombo, Sri Lanka 1990 — 2003
G.E.D, Maths, Science, Language, English Literature, Social/Geography, Religion
Ron Olofernes, CPA, CIA, CISA, CFE, CRISC Ron Olofernes, CPA, CIA, CISA, CFE, CRISC's Stream Global Services Experience August 2011 - November 2012
Job Senior Manager, Internal Audit at Federal Home Loan Bank of Boston
Industry Outsourcing/Offshoring
Experience
Federal Home Loan Bank of Boston August 2015 - Present
PwC November 2012 - August 2015
Stream Global Services August 2011 - November 2012
Blue Cross Blue shield of Massachusetts May 2008 - July 2011
Ernst & Young LLP May 2005 - May 2008
Punongbayan & Araullo July 2000 - April 2005
Skills
Internal Audit, Sarbanes-Oxley Act, US GAAP, IT Audit, Internal Controls, Auditing, External Audit, Sarbanes-Oxley, GAAP, SEC filings, Enterprise Risk..., CISA, Assurance, Accounting, Financial Accounting
Education
Mindanao State University 1994 — 1999
BS in Accounting
Mindanao State University
Federal Home Loan Bank of Boston August 2015 - Present
PwC November 2012 - August 2015
Stream Global Services August 2011 - November 2012
Blue Cross Blue shield of Massachusetts May 2008 - July 2011
Ernst & Young LLP May 2005 - May 2008
Punongbayan & Araullo July 2000 - April 2005
Skills
Internal Audit, Sarbanes-Oxley Act, US GAAP, IT Audit, Internal Controls, Auditing, External Audit, Sarbanes-Oxley, GAAP, SEC filings, Enterprise Risk..., CISA, Assurance, Accounting, Financial Accounting
Education
Mindanao State University 1994 — 1999
BS in Accounting
Mindanao State University
James F. Cushman James F. Cushman's Stream Global Services Experience February 2012 - February 2013
Job Verizon Tech Coach at Asurion
Industry Information Technology and Services
Experience
Asurion October 2013 - Present
Applebee's February 2013 - Present
Stream Global Services February 2012 - February 2013
Volt / 2Wire August 2008 - April 2009
PetSmart February 2006 - August 2008
Zales The Diamond Store October 2004 - February 2006
Vulcan Material Company October 2002 - February 2004
Skills
Windows, Data Entry, Spreadsheets, Microsoft Excel, Coaching, Access, Time Management, Networking, Security, Outlook, Technical Support, Customer Service, Sales, Management, Testing, Computer Hardware, Leadership, Process Scheduler
Education
Kaplan University 2010 — 2013
Bachelor of Science, Information Technology Security and Forensics
Kaplan University 2009 — 2012
Bachelor, Information Technology and Security Forensics
Asurion October 2013 - Present
Applebee's February 2013 - Present
Stream Global Services February 2012 - February 2013
Volt / 2Wire August 2008 - April 2009
PetSmart February 2006 - August 2008
Zales The Diamond Store October 2004 - February 2006
Vulcan Material Company October 2002 - February 2004
Skills
Windows, Data Entry, Spreadsheets, Microsoft Excel, Coaching, Access, Time Management, Networking, Security, Outlook, Technical Support, Customer Service, Sales, Management, Testing, Computer Hardware, Leadership, Process Scheduler
Education
Kaplan University 2010 — 2013
Bachelor of Science, Information Technology Security and Forensics
Kaplan University 2009 — 2012
Bachelor, Information Technology and Security Forensics
Fred Guthrie Fred Guthrie's Stream Global Services Experience 2006 - 2007
Job Programmer/ analyst at Symitar Jack Henry & Associates
Industry Computer Software
Experience
Symitar May 2008 - Present
Advanced Data Exchange June 2007 - February 2008
Stream Global Services 2006 - 2007
Skills
Programming, Software Documentation, Vendor Management, Unix, SQL, Troubleshooting, Windows, XML, HTML, Project Management, Android, Program Management, MySQL, EDI, Professional Services, Process Improvement, Business Analysis, Management, Leadership, Software Development
Education
Keller Graduate School of Management of DeVry University 2008 — 2012
Masters, Information Systems Management and Information Systems Security, May 2012
Devry University 2005 — 2007
BS Technical Managment, Managment
Control Data Institute 1986 — 1987
Programming/Computer Operations, Programming
University of the Air Force 1980 — 1984
AS Avionics Electronics, Electronics
Symitar May 2008 - Present
Advanced Data Exchange June 2007 - February 2008
Stream Global Services 2006 - 2007
Skills
Programming, Software Documentation, Vendor Management, Unix, SQL, Troubleshooting, Windows, XML, HTML, Project Management, Android, Program Management, MySQL, EDI, Professional Services, Process Improvement, Business Analysis, Management, Leadership, Software Development
Education
Keller Graduate School of Management of DeVry University 2008 — 2012
Masters, Information Systems Management and Information Systems Security, May 2012
Devry University 2005 — 2007
BS Technical Managment, Managment
Control Data Institute 1986 — 1987
Programming/Computer Operations, Programming
University of the Air Force 1980 — 1984
AS Avionics Electronics, Electronics
Andrew Fondak Andrew Fondak's Stream Global Services Experience May 2008 - August 2008
Job Student: Master Brewer Program Siebel Institute
Industry Consumer Goods
Experience
The Flashback Lounge February 2013 - Present
CAR-FRESHNER Corporation July 2014 - January 2015
Fondak Dental Offices P.C May 2005 - December 2014
CAR-FRESHNER Corporation July 2010 - July 2014
Zumiez Inc May 2006 - May 2009
Stream Global Services May 2008 - August 2008
Skills
Sales Management, Marketing, Troubleshooting, Market Research, CRM, Strategy, Customer Service, Networking, Sales, Advertising, Entrepreneurship, Account Management, Management, Social Media Marketing, Facebook Marketing, Competitive Analysis, Social Networking, Situation Analysis, Google Adwords, Leadership, Pricing Strategy, Business Development, International Sales, Business Statistics, International Business, Data Analysis, Pricing Analysis, Pricing Optimization, New Business Development, Relationship Management, Distribution Strategies, FMCG, B2B, Close Attention to..., Mathematics, Multi Tasking, Efficent, Microsoft Excel, PowerPoint, iWork, Microsoft Office, JDE One World, Sony Vegas Video, Goldmine, Euromonitor, Twitter, Pivot Tables, Vlookup, Social Media, Oracle BI EE
Education
Le Moyne College 2005 — 2009
BS, Business Administration, Marketing
Thunderbird School of Global Management 2012 — 2012
Global Marketing Strategy Essentials
The Flashback Lounge February 2013 - Present
CAR-FRESHNER Corporation July 2014 - January 2015
Fondak Dental Offices P.C May 2005 - December 2014
CAR-FRESHNER Corporation July 2010 - July 2014
Zumiez Inc May 2006 - May 2009
Stream Global Services May 2008 - August 2008
Skills
Sales Management, Marketing, Troubleshooting, Market Research, CRM, Strategy, Customer Service, Networking, Sales, Advertising, Entrepreneurship, Account Management, Management, Social Media Marketing, Facebook Marketing, Competitive Analysis, Social Networking, Situation Analysis, Google Adwords, Leadership, Pricing Strategy, Business Development, International Sales, Business Statistics, International Business, Data Analysis, Pricing Analysis, Pricing Optimization, New Business Development, Relationship Management, Distribution Strategies, FMCG, B2B, Close Attention to..., Mathematics, Multi Tasking, Efficent, Microsoft Excel, PowerPoint, iWork, Microsoft Office, JDE One World, Sony Vegas Video, Goldmine, Euromonitor, Twitter, Pivot Tables, Vlookup, Social Media, Oracle BI EE
Education
Le Moyne College 2005 — 2009
BS, Business Administration, Marketing
Thunderbird School of Global Management 2012 — 2012
Global Marketing Strategy Essentials
Michael Angelo Manuel's Stream Global Services Experience February 2009 - October 2009
Job Field Operations Manager at Twin Peaks Inc.
Industry Civil Engineering
Experience
Twin Peaks Inc. September 2011 - Present
Rudell & Associates Inc. November 2009 - January 2011
Stream Global Services February 2009 - October 2009
Kemstruct Corporation August 2008 - January 2009
Rudell & Associates Inc. May 2008 - July 2008
Your Family Auto Service Center February 2008 - May 2008
Cathay Land Inc. March 2007 - August 2007
See.Bair.Ka.Fay. Computer Lounge February 2005 - January 2007
Education
Mapua Institute of Technology 2001 — 2006
Bachelor's degree, Civil Engineering
Twin Peaks Inc. September 2011 - Present
Rudell & Associates Inc. November 2009 - January 2011
Stream Global Services February 2009 - October 2009
Kemstruct Corporation August 2008 - January 2009
Rudell & Associates Inc. May 2008 - July 2008
Your Family Auto Service Center February 2008 - May 2008
Cathay Land Inc. March 2007 - August 2007
See.Bair.Ka.Fay. Computer Lounge February 2005 - January 2007
Education
Mapua Institute of Technology 2001 — 2006
Bachelor's degree, Civil Engineering
Ashley Narrigan Ashley Narrigan's Stream Global Services Experience October 2012 - Present
Job Team Manager/Salesforce Certified
Industry Outsourcing/Offshoring
Experience
Convergys March 2015 - Present
Stream Global Services October 2012 - Present
Stream Global Services December 2011 - September 2013
Instructional Technology at Jefferson Community College May 2010 - December 2010
Instructional Technology at Jefferson Community College September 2004 - August 2007
Skills
Salesforce.com..., Salesforce.com..., Microsoft Office, Photoshop, Help Desk Support, Call Centers, Windows XP, Windows 7, SFDC, Technical Support, Troubleshooting, Windows, Salesforce.com, Software Installation, Training, Management, XP, CRM
Education
State University of New York Upstate Medical University 2007 — 2009
Bachelor of Science (B.S.), Medical Imaging
Jefferson Community College 2004 — 2007
Associate of Science (A.S.), Liberal Arts: Math and Science
Convergys March 2015 - Present
Stream Global Services October 2012 - Present
Stream Global Services December 2011 - September 2013
Instructional Technology at Jefferson Community College May 2010 - December 2010
Instructional Technology at Jefferson Community College September 2004 - August 2007
Skills
Salesforce.com..., Salesforce.com..., Microsoft Office, Photoshop, Help Desk Support, Call Centers, Windows XP, Windows 7, SFDC, Technical Support, Troubleshooting, Windows, Salesforce.com, Software Installation, Training, Management, XP, CRM
Education
State University of New York Upstate Medical University 2007 — 2009
Bachelor of Science (B.S.), Medical Imaging
Jefferson Community College 2004 — 2007
Associate of Science (A.S.), Liberal Arts: Math and Science
Jaime Montoya's Stream Global Services Experience December 2010 - March 2011
Job Software Intern at Kodak Alaris
Industry Computer Software
Experience
Kodak Alaris May 2014 - August 2014
Escuela Superior de Economía y Negocios March 2011 - March 2013
Stream Global Services December 2010 - March 2011
Premper Web Agency May 2010 - December 2010
Skills
PHP, Java, jQuery UI, Visual Basic .NET, C#, Qt, C++, ColdFusion, SQL, MySQL, Microsoft SQL Server, SSIS, SSRS, MDX, Oracle PL/SQL, SQLite, PostgreSQL, MongoDB, Ubuntu, Debian, Oracle Linux, OS X, Windows Server, HTML5, CSS3, XML, jQuery, AJAX, JavaScript, Photoshop, Flash, IBM Rational ClearCase, JasperReports, Tableau Desktop, Weka, Apache Maven, Microsoft Visual Studio, Oracle SQL Developer, Eclipse, NetBeans, Fluent in Spanish
Education
University of Rochester 2015 — 2020
Ph.D. in Computer Science
Rochester Institute of Technology 2013 — 2015
Master of Science in Information Sciences and Technologies, 3.87/4.0
Loyola University Chicago 2013 — 2013
Fulbright Intensive English Program
Universidad Católica de El Salvador 2005 — 2011
Bachelor of Science in Computer Engineering, GPA 8.8/10.0 (Class rank: 1 out of a graduating class of 14), Cum Laude
University of Alabama in Huntsville 2009 — 2010
Global Undergraduate Exchange Program, Computer Engineering, GPA 4.0/4.0
Kodak Alaris May 2014 - August 2014
Escuela Superior de Economía y Negocios March 2011 - March 2013
Stream Global Services December 2010 - March 2011
Premper Web Agency May 2010 - December 2010
Skills
PHP, Java, jQuery UI, Visual Basic .NET, C#, Qt, C++, ColdFusion, SQL, MySQL, Microsoft SQL Server, SSIS, SSRS, MDX, Oracle PL/SQL, SQLite, PostgreSQL, MongoDB, Ubuntu, Debian, Oracle Linux, OS X, Windows Server, HTML5, CSS3, XML, jQuery, AJAX, JavaScript, Photoshop, Flash, IBM Rational ClearCase, JasperReports, Tableau Desktop, Weka, Apache Maven, Microsoft Visual Studio, Oracle SQL Developer, Eclipse, NetBeans, Fluent in Spanish
Education
University of Rochester 2015 — 2020
Ph.D. in Computer Science
Rochester Institute of Technology 2013 — 2015
Master of Science in Information Sciences and Technologies, 3.87/4.0
Loyola University Chicago 2013 — 2013
Fulbright Intensive English Program
Universidad Católica de El Salvador 2005 — 2011
Bachelor of Science in Computer Engineering, GPA 8.8/10.0 (Class rank: 1 out of a graduating class of 14), Cum Laude
University of Alabama in Huntsville 2009 — 2010
Global Undergraduate Exchange Program, Computer Engineering, GPA 4.0/4.0
Michelle Ouellette Michelle Ouellette's Stream Global Services Experience December 2007 - January 2014
Job Tier II Technical Support SFDC
Industry Computer Software
Experience
salesforce.com February 2014 - Present
Stream Global Services December 2007 - January 2014
Caregivers Home Health Services, Inc. April 1994 - November 2007
Skills
Call Centers, Customer Satisfaction, Service Delivery, Customer Experience, Sla, Technical Support, Troubleshooting, Outsourcing, Customer Service, Computer Hardware, Windows 7, Team Management, Soft Skills, CRM, Operations Management, Management, Teamwork, Analytics, Salesforce.com..., Time Management, Microsoft Office, System Administration, Outlook, Software Documentation, Salesforce.com, Salesforce.com..., Team Leadership, Process Improvement, Microsoft Office 2007, Force.com, Phone Etiquette, Data Entry, Software Installation, Windows Vista, Apex Data Loader, Networking, Access, Administration, Lotus Notes, Cloud Computing, SFDC, SaaS, Salesforce Administrator, Salesforce.com..., Salesforce.com..., Training, Windows
Education
Jefferson Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Human Services, General
SUNY Morrisville 1986 — 1986
Licensed Practical/Vocational Nurse Training
salesforce.com February 2014 - Present
Stream Global Services December 2007 - January 2014
Caregivers Home Health Services, Inc. April 1994 - November 2007
Skills
Call Centers, Customer Satisfaction, Service Delivery, Customer Experience, Sla, Technical Support, Troubleshooting, Outsourcing, Customer Service, Computer Hardware, Windows 7, Team Management, Soft Skills, CRM, Operations Management, Management, Teamwork, Analytics, Salesforce.com..., Time Management, Microsoft Office, System Administration, Outlook, Software Documentation, Salesforce.com, Salesforce.com..., Team Leadership, Process Improvement, Microsoft Office 2007, Force.com, Phone Etiquette, Data Entry, Software Installation, Windows Vista, Apex Data Loader, Networking, Access, Administration, Lotus Notes, Cloud Computing, SFDC, SaaS, Salesforce Administrator, Salesforce.com..., Salesforce.com..., Training, Windows
Education
Jefferson Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Human Services, General
SUNY Morrisville 1986 — 1986
Licensed Practical/Vocational Nurse Training
AJ Anning's Stream Global Services Experience July 2007 - December 2012
Job Senior Consultant, Oracle Applications at Centroid Systems
Industry Computer Software
Experience
Centroid Systems December 2012 - Present
Stream Global Services July 2007 - December 2012
XO Communications January 2006 - July 2007
VarTec April 2001 - December 2005
Alcatel October 1996 - April 2001
Skills
Microprocessors, Oracle E-Business Suite, Router, Oracle, PL/SQL, Databases, Unix, Database Design, Integration, Oracle Applications, Microsoft SQL Server, SQL, ETL, Oracle HR, Oracle Reports
Education
McNeese State University
BS Engneering, Electronics
Centroid Systems December 2012 - Present
Stream Global Services July 2007 - December 2012
XO Communications January 2006 - July 2007
VarTec April 2001 - December 2005
Alcatel October 1996 - April 2001
Skills
Microprocessors, Oracle E-Business Suite, Router, Oracle, PL/SQL, Databases, Unix, Database Design, Integration, Oracle Applications, Microsoft SQL Server, SQL, ETL, Oracle HR, Oracle Reports
Education
McNeese State University
BS Engneering, Electronics
Josh Holton's Stream Global Services Experience August 2013 - Present
Job Customer Service Representative at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services August 2013 - Present
Skills
Workforce Management, BPO, Call Centers
Education
Loyola University New Orleans 2004 — 2008
Bachelor of Arts (BA), Political Science and Government
Stream Global Services August 2013 - Present
Skills
Workforce Management, BPO, Call Centers
Education
Loyola University New Orleans 2004 — 2008
Bachelor of Arts (BA), Political Science and Government
Erik Carlstrom's Stream Global Services Experience March 2004 - October 2004
Job Software + Mobile Product Manager + Business/Systems Analyst Expertise in Security/Utilities/Imaging
Industry Computer Software
Experience
Royal Caribbean International August 2014 - Present
Symantec February 2012 - June 2013
Symantec March 2008 - July 2012
Symantec March 2005 - March 2008
Symantec November 2004 - August 2005
Stream Global Services March 2004 - October 2004
Stream Global Services November 2002 - February 2004
NASA Ames Research Center January 2000 - September 2002
Oregon State University May 1999 - December 2000
Skills
Product Management, Cloud Computing, Agile Methodologies, Pre-sales, SaaS, Product Marketing, Mobile Devices, Security, Product Lifecycle..., Product Requirements, Business Strategy, Channel, Digital Strategy, Requirements Analysis, Mobile Applications, Technical Support, Requirements Gathering, Cross-functional Team..., Scrum, Testing, Troubleshooting, Competitive Analysis, Product Development, Strategy, User Experience, Management, Quality Assurance, Software Development, Agile Project Management, Mobile Technology, Integration, Software Project..., Software Engineering, Sales Enablement, Android, Software Design, Software Quality..., Partner Management, Professional Services, Distributed Systems, Software Product..., System Architecture, Technical Leadership, Web Applications, Product Planning, Scalability, Business Alliances, Storage, Messaging, Strategic Partnerships
Education
Oregon State University 1994 — 2000
Bachelor of Science (B.S.), Physics
Lane Community College 1995 — 1996
Winston Churchill High School 1990 — 1994
High School Diploma
Royal Caribbean International August 2014 - Present
Symantec February 2012 - June 2013
Symantec March 2008 - July 2012
Symantec March 2005 - March 2008
Symantec November 2004 - August 2005
Stream Global Services March 2004 - October 2004
Stream Global Services November 2002 - February 2004
NASA Ames Research Center January 2000 - September 2002
Oregon State University May 1999 - December 2000
Skills
Product Management, Cloud Computing, Agile Methodologies, Pre-sales, SaaS, Product Marketing, Mobile Devices, Security, Product Lifecycle..., Product Requirements, Business Strategy, Channel, Digital Strategy, Requirements Analysis, Mobile Applications, Technical Support, Requirements Gathering, Cross-functional Team..., Scrum, Testing, Troubleshooting, Competitive Analysis, Product Development, Strategy, User Experience, Management, Quality Assurance, Software Development, Agile Project Management, Mobile Technology, Integration, Software Project..., Software Engineering, Sales Enablement, Android, Software Design, Software Quality..., Partner Management, Professional Services, Distributed Systems, Software Product..., System Architecture, Technical Leadership, Web Applications, Product Planning, Scalability, Business Alliances, Storage, Messaging, Strategic Partnerships
Education
Oregon State University 1994 — 2000
Bachelor of Science (B.S.), Physics
Lane Community College 1995 — 1996
Winston Churchill High School 1990 — 1994
High School Diploma
Cesar Abbott's Stream Global Services Experience October 2009 - July 2010
Job Transcriptionist/Translator at Utah State University
Industry Broadcast Media
Experience
Utah State University January 2014 - Present
Utah State University January 2014 - Present
Stream Global Services October 2009 - July 2010
Skills
Adobe Premiere, Adobe Photoshop, Final Cut Pro
Education
Universität Bielefeld 2014 — 2016
Master's Degree, Inter-American Studies, Political Science/Regional Studies
University of Tsukuba 2014 — 2014
Agriculture, General
Utah State University 2010 — 2014
Bachelor's Degree, Communications, Broadcast/Electronic Media
Leibniz Universität Hannover 2013 — 2013
Semester Abroad, German Studies
Universität Dortmund 2012 — 2012
Semester Study Abroad, American/British Studies
Utah State University January 2014 - Present
Utah State University January 2014 - Present
Stream Global Services October 2009 - July 2010
Skills
Adobe Premiere, Adobe Photoshop, Final Cut Pro
Education
Universität Bielefeld 2014 — 2016
Master's Degree, Inter-American Studies, Political Science/Regional Studies
University of Tsukuba 2014 — 2014
Agriculture, General
Utah State University 2010 — 2014
Bachelor's Degree, Communications, Broadcast/Electronic Media
Leibniz Universität Hannover 2013 — 2013
Semester Abroad, German Studies
Universität Dortmund 2012 — 2012
Semester Study Abroad, American/British Studies
Lori Sellers Lori Sellers's Stream Global Services Experience January 2011 - August 2013
Job Site Director
Industry Outsourcing/Offshoring
Experience
Convergys April 2015 - Present
Convergys August 2013 - April 2015
Stream Global Services January 2011 - August 2013
Marshall & Swift/Boeckh June 2009 - December 2009
TRACT, Inc August 2008 - January 2009
Alltel January 2006 - August 2008
Cox Communications October 1998 - January 2006
Skills
Call Center, Business Process, Customer Experience, Team Building, Business Process..., Coaching, Visio, Project Management, Team Leadership, BPO, Training Delivery, Employee Training, Leadership Development, Call Centers, Cross-functional Team..., Performance Management, Team Management, Change Management
Education
LeTourneau University 2001 — 2003
Bachelor's, Business Administration
Convergys April 2015 - Present
Convergys August 2013 - April 2015
Stream Global Services January 2011 - August 2013
Marshall & Swift/Boeckh June 2009 - December 2009
TRACT, Inc August 2008 - January 2009
Alltel January 2006 - August 2008
Cox Communications October 1998 - January 2006
Skills
Call Center, Business Process, Customer Experience, Team Building, Business Process..., Coaching, Visio, Project Management, Team Leadership, BPO, Training Delivery, Employee Training, Leadership Development, Call Centers, Cross-functional Team..., Performance Management, Team Management, Change Management
Education
LeTourneau University 2001 — 2003
Bachelor's, Business Administration
Brian Gabriel Brian Gabriel's Stream Global Services Experience 1998 - 1999
Job Senior Software Engineer at FM Global
Industry Information Technology and Services
Experience
FM Global December 2008 - Present
Personix November 2006 - November 2008
Andera January 2006 - November 2006
Citizens Bank 2004 - 2006
Neteos 1999 - 2001
Stream Global Services 1998 - 1999
Skills
Visio, Microsoft CRM, TFS, ReSharper, Log4Net, Powershell, .NET, WCF, Visual Paradigm, Agile Modeling, FDD, Technical Project..., System Deployment, jQuery, JavaScript, Databases, Integration, C#, Log4j, Linux, ASP.NET
Education
Johnson & Wales University 2003 — 2009
B.S., Information Science
FM Global December 2008 - Present
Personix November 2006 - November 2008
Andera January 2006 - November 2006
Citizens Bank 2004 - 2006
Neteos 1999 - 2001
Stream Global Services 1998 - 1999
Skills
Visio, Microsoft CRM, TFS, ReSharper, Log4Net, Powershell, .NET, WCF, Visual Paradigm, Agile Modeling, FDD, Technical Project..., System Deployment, jQuery, JavaScript, Databases, Integration, C#, Log4j, Linux, ASP.NET
Education
Johnson & Wales University 2003 — 2009
B.S., Information Science
Nancy Cairns Nancy Cairns's Stream Global Services Experience May 2006 - December 2006
Job City Of Ottawa
Industry Information Services
Experience
City of Ottawa March 2013 - Present
MateCheck March 2012 - March 2013
CourtCheck March 2012 - March 2013
Downtown Rideau BIA June 2011 - December 2011
City of Ottawa October 2009 - May 2011
Construction News July 2009 - October 2009
Canadian Fly Fisher Magazine September 2006 - August 2009
Fly Max Films 2007 - 2009
Stream Global Services May 2006 - December 2006
Rompin' Rover 2001 - 2005
Skills
Editing, Public Relations, Microsoft Excel, Fundraising, Research, Television, Marketing Communications, Facebook, Photoshop, Blogging, Media Relations, Speech Writing, Event Planning, Budgets, Volunteer Management, Social Media, Customer Service, Journalism, Editorial, Copy Editing, Microsoft Word, Creative Writing, Corporate Communications, Feature Articles, Event Management, Public Speaking, Video Production, Social Media Marketing, SEO, Newsletters, Non-profits, Strategic Communications, Grant Writing, Digital Media, PowerPoint, Microsoft Office, Advertising, Community Development, Strategic Planning, Photography, Press Releases, Nonprofits, Newspapers, Interviews, Copywriting
Education
Loyalist College 2005 — 2006
Broadcast Journalism
Loyalist College 2003 — 2005
Print Journalism
City of Ottawa March 2013 - Present
MateCheck March 2012 - March 2013
CourtCheck March 2012 - March 2013
Downtown Rideau BIA June 2011 - December 2011
City of Ottawa October 2009 - May 2011
Construction News July 2009 - October 2009
Canadian Fly Fisher Magazine September 2006 - August 2009
Fly Max Films 2007 - 2009
Stream Global Services May 2006 - December 2006
Rompin' Rover 2001 - 2005
Skills
Editing, Public Relations, Microsoft Excel, Fundraising, Research, Television, Marketing Communications, Facebook, Photoshop, Blogging, Media Relations, Speech Writing, Event Planning, Budgets, Volunteer Management, Social Media, Customer Service, Journalism, Editorial, Copy Editing, Microsoft Word, Creative Writing, Corporate Communications, Feature Articles, Event Management, Public Speaking, Video Production, Social Media Marketing, SEO, Newsletters, Non-profits, Strategic Communications, Grant Writing, Digital Media, PowerPoint, Microsoft Office, Advertising, Community Development, Strategic Planning, Photography, Press Releases, Nonprofits, Newspapers, Interviews, Copywriting
Education
Loyalist College 2005 — 2006
Broadcast Journalism
Loyalist College 2003 — 2005
Print Journalism
Anita Caballero Anita Caballero's Stream Global Services Experience November 2009 - February 2012
Job CAD Drafter III at VANTAGE Resources, LLC a Bowman Company
Industry Civil Engineering
Experience
VANTAGE Resources, LLC - a Bowman Company March 2012 - Present
JD Consulting, LLC August 2010 - Present
Stream Global Services November 2009 - February 2012
CMX October 2006 - May 2009
Desierto Verde September 2002 - October 2006
Desierto Verde September 2001 - August 2002
Skills
AutoCAD, CAD, Civil Engineering, Construction, Microsoft Office, SketchUp
Education
Mesa Community College 2006 — 2008
Certificate of Completion, Computer Aided Design
VANTAGE Resources, LLC - a Bowman Company March 2012 - Present
JD Consulting, LLC August 2010 - Present
Stream Global Services November 2009 - February 2012
CMX October 2006 - May 2009
Desierto Verde September 2002 - October 2006
Desierto Verde September 2001 - August 2002
Skills
AutoCAD, CAD, Civil Engineering, Construction, Microsoft Office, SketchUp
Education
Mesa Community College 2006 — 2008
Certificate of Completion, Computer Aided Design
Carl Laughnan Carl Laughnan's Stream Global Services Experience March 2008 - October 2012
Job Systems Operator at Tech Data
Industry Information Technology and Services
Experience
Tech Data April 2013 - Present
Tech Data October 2012 - April 2013
Stream Global Services March 2008 - October 2012
Tampa Bay Newspapers September 1999 - March 2008
Skills
Patch Management, Server Administration, Troubleshooting, Hardware, Linux, Customer Service, Mac, Mac OS X, Computer Hardware, Photoshop, Documentation, Problem Solving, Graphic Design, System Administration, Desktop Support, Mac OS, Technical Support, Help Desk Support
Education
Hillsborough Community College 2006 — 2008
CCC, Linux System Administration
University of South Florida 1987 — 1990
B.A., Journalism
Miami Dade College 1985 — 1987
A.A., General Studies
Tech Data April 2013 - Present
Tech Data October 2012 - April 2013
Stream Global Services March 2008 - October 2012
Tampa Bay Newspapers September 1999 - March 2008
Skills
Patch Management, Server Administration, Troubleshooting, Hardware, Linux, Customer Service, Mac, Mac OS X, Computer Hardware, Photoshop, Documentation, Problem Solving, Graphic Design, System Administration, Desktop Support, Mac OS, Technical Support, Help Desk Support
Education
Hillsborough Community College 2006 — 2008
CCC, Linux System Administration
University of South Florida 1987 — 1990
B.A., Journalism
Miami Dade College 1985 — 1987
A.A., General Studies
James Sherret's Stream Global Services Experience August 2000 - February 2002
Job Helpdesk Technician at Dell
Industry Information Technology and Services
Experience
Dell July 2014 - Present
The Evanov Radio Group March 2014 - April 2014
Avaya June 2011 - December 2012
MyZone Computers January 2011 - June 2011
TeleTech October 2009 - September 2010
Aditya Birla Minacs May 2005 - December 2007
Future Shop October 2004 - April 2005
Computers for Schools May 2004 - October 2004
Stream Global Services August 2000 - February 2002
Skills
Technical Support, TCP/IP, Radio Host, Radio Producer, Creative Writing, Radio Broadcasting, Computer Repair, Songwriting, Singing, Mac OS, Linux, Adobe Audition, Voice Over, Social Media, Radio, Hardware
Education
Loyalist College 2013 — 2014
Radio Broadcasting, 4.0
Dell July 2014 - Present
The Evanov Radio Group March 2014 - April 2014
Avaya June 2011 - December 2012
MyZone Computers January 2011 - June 2011
TeleTech October 2009 - September 2010
Aditya Birla Minacs May 2005 - December 2007
Future Shop October 2004 - April 2005
Computers for Schools May 2004 - October 2004
Stream Global Services August 2000 - February 2002
Skills
Technical Support, TCP/IP, Radio Host, Radio Producer, Creative Writing, Radio Broadcasting, Computer Repair, Songwriting, Singing, Mac OS, Linux, Adobe Audition, Voice Over, Social Media, Radio, Hardware
Education
Loyalist College 2013 — 2014
Radio Broadcasting, 4.0
Cecilia Headrick De Moya's Stream Global Services Experience December 2009 - June 2010
Job HR Manager / Recruitin Mgr / Generalist
Industry Human Resources
Experience
Coastal Building Maintenance January 2012 - June 2012
Stream Global Services December 2009 - June 2010
Stream Global Services September 2008 - November 2009
Stream International September 2006 - September 2008
MFI Products, Inc August 2005 - April 2006
Skills
Benefits Administration, Recruiting, Human Resources, Lotus Notes, Workshop Facilitation, Training, File Management, Customer Service, Spanish, Microsoft Office, PowerPoint, Database Administration, ADP Payroll, Time and Attendance, Workers Compensation, Unemployment Claims, Background Checks, New Hire Orientations, System Administration, HR Policies, Payroll, Talent Management, Time Management, HR Coaching, Personnel Management, Applicant Tracking..., Policy, FMLA, Interviews, Employee Benefits, Talent Acquisition, Job Descriptions, Taleo, Organizational..., Labor Relations, Leadership, Exit Interviews, Succession Planning, Microsoft Excel, Employee Engagement, Hiring, Employee Training, Person Centered Planning, HRIS, Deferred Compensation, Workforce Planning, Employee Relations, Management, Performance Management, College Recruiting
Education
Nova Southeastern University 2010 — 2012
Masters
UNICDA 2005 — 2006
Diplomat
Lynn University 1999 — 2003
Bachlor in Science
Coastal Building Maintenance January 2012 - June 2012
Stream Global Services December 2009 - June 2010
Stream Global Services September 2008 - November 2009
Stream International September 2006 - September 2008
MFI Products, Inc August 2005 - April 2006
Skills
Benefits Administration, Recruiting, Human Resources, Lotus Notes, Workshop Facilitation, Training, File Management, Customer Service, Spanish, Microsoft Office, PowerPoint, Database Administration, ADP Payroll, Time and Attendance, Workers Compensation, Unemployment Claims, Background Checks, New Hire Orientations, System Administration, HR Policies, Payroll, Talent Management, Time Management, HR Coaching, Personnel Management, Applicant Tracking..., Policy, FMLA, Interviews, Employee Benefits, Talent Acquisition, Job Descriptions, Taleo, Organizational..., Labor Relations, Leadership, Exit Interviews, Succession Planning, Microsoft Excel, Employee Engagement, Hiring, Employee Training, Person Centered Planning, HRIS, Deferred Compensation, Workforce Planning, Employee Relations, Management, Performance Management, College Recruiting
Education
Nova Southeastern University 2010 — 2012
Masters
UNICDA 2005 — 2006
Diplomat
Lynn University 1999 — 2003
Bachlor in Science
Curtis Schlepp Curtis Schlepp's Stream Global Services Experience October 2011 - March 2012
Job Security Officer at Securitas Security Services USA, Inc.
Industry Security and Investigations
Experience
Securitas Security Services USA, Inc. April 2014 - December 2014
Coast to coast events services September 2013 - March 2014
Kelly Services May 2012 - February 2013
Stream Global Services October 2011 - March 2012
ACS May 2010 - 2011
2005-2006 Johnson & Wales University January 2005 - October 2006
Sonrise Church January 2001 - January 2004
Skills
Private Security, Technical Support, Software Installation, Access Control, Data Entry, CCTV, Audio Visual Support, Audio Engineering, Multi Tasking, Troubleshooting, Mac, AV, Security, Customer Service, Microsoft Office, Windows 8, Windows 7, Live Sound, Event Security, Scheduling, Job Scheduling
Education
University of Phoenix 2015 — 2016
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management, 4.0
Johnson & Wales University 2005 — 2008
Marketing; General Marketing; Direct Marketing, Organizational Behavior, Consumer Behavior
Securitas Security Services USA, Inc. April 2014 - December 2014
Coast to coast events services September 2013 - March 2014
Kelly Services May 2012 - February 2013
Stream Global Services October 2011 - March 2012
ACS May 2010 - 2011
2005-2006 Johnson & Wales University January 2005 - October 2006
Sonrise Church January 2001 - January 2004
Skills
Private Security, Technical Support, Software Installation, Access Control, Data Entry, CCTV, Audio Visual Support, Audio Engineering, Multi Tasking, Troubleshooting, Mac, AV, Security, Customer Service, Microsoft Office, Windows 8, Windows 7, Live Sound, Event Security, Scheduling, Job Scheduling
Education
University of Phoenix 2015 — 2016
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management, 4.0
Johnson & Wales University 2005 — 2008
Marketing; General Marketing; Direct Marketing, Organizational Behavior, Consumer Behavior
Daniel Skinner Daniel Skinner's Stream Global Services Experience February 2012 - June 2012
Job Aquaponics and greenhouse construction expert.
Industry Construction
Experience
Skinnergreen April 2013 - Present
Skinner Green January 2013 - Present
Skinner Green September 2012 - Present
Amazon September 2013 - October 2014
the Lowes Corporation February 2013 - April 2013
Independant sales agent August 2012 - December 2012
Appstar Financial June 2012 - August 2012
Stream Global Services February 2012 - June 2012
Farm Bureau Financial Services October 2011 - February 2012
The Home Depot February 2011 - October 2011
Skills
Exceptional Sales..., Building Strong Teams, ROI Accountability, Grant Writing, Forest Management, Horticulture, Alternative Energy, Highly awarded business..., Budgets, Sales, Business Development, High Performance Teams, Strategic Planning, ROMI, Product Development, Social Networking, Marketing, Training, Customer Service, Selling, Account Management, Management, New Business Development, Small Business, Cold Calling, Microsoft Office, Sales Management, Customer Satisfaction, Coaching, Team Leadership, Operations Management, Microsoft Excel, Social Media Marketing, Team Building, Time Management, Leadership, Leadership Development, Sales Operations, Insurance, Contract Negotiation, Public Speaking, Customer Retention, Entrepreneurship, Business Strategy, Consulting, Process Improvement, Project Planning, Public Relations, Purchasing, Sales Presentations
Education
Michigan State University 1978 — 1983
Bachelors Degrees (2), Business/Horticulture/Golf Course Mngmnt.
Macalester College 1978 — 1979
No degree at Macalester, majored in transfer!, Sculpture, liberal arts
Concordia Lutheran high school 1978 — 1978
Basic liberal Arts education in preparation for college, Basic liberal Arts education in preparation for college, 12
The Hotchkiss School 1976 — 1978
College prep, Did not graduate, broad liberal arts education
Skinnergreen April 2013 - Present
Skinner Green January 2013 - Present
Skinner Green September 2012 - Present
Amazon September 2013 - October 2014
the Lowes Corporation February 2013 - April 2013
Independant sales agent August 2012 - December 2012
Appstar Financial June 2012 - August 2012
Stream Global Services February 2012 - June 2012
Farm Bureau Financial Services October 2011 - February 2012
The Home Depot February 2011 - October 2011
Skills
Exceptional Sales..., Building Strong Teams, ROI Accountability, Grant Writing, Forest Management, Horticulture, Alternative Energy, Highly awarded business..., Budgets, Sales, Business Development, High Performance Teams, Strategic Planning, ROMI, Product Development, Social Networking, Marketing, Training, Customer Service, Selling, Account Management, Management, New Business Development, Small Business, Cold Calling, Microsoft Office, Sales Management, Customer Satisfaction, Coaching, Team Leadership, Operations Management, Microsoft Excel, Social Media Marketing, Team Building, Time Management, Leadership, Leadership Development, Sales Operations, Insurance, Contract Negotiation, Public Speaking, Customer Retention, Entrepreneurship, Business Strategy, Consulting, Process Improvement, Project Planning, Public Relations, Purchasing, Sales Presentations
Education
Michigan State University 1978 — 1983
Bachelors Degrees (2), Business/Horticulture/Golf Course Mngmnt.
Macalester College 1978 — 1979
No degree at Macalester, majored in transfer!, Sculpture, liberal arts
Concordia Lutheran high school 1978 — 1978
Basic liberal Arts education in preparation for college, Basic liberal Arts education in preparation for college, 12
The Hotchkiss School 1976 — 1978
College prep, Did not graduate, broad liberal arts education
Benjamin Schram Benjamin Schram's Stream Global Services Experience April 2006 - March 2013
Job Tier 2 Support Analyst at Stream Global Services
Industry Outsourcing/Offshoring
Experience
SFDC Related March 2009 - March 2013
Stream Global Services April 2006 - March 2013
Ponderosa Steakhouse March 2001 - July 2001
Skills
Salesforce.com, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Documentation, Salesforce.com Advanced..., Salesforce.com..., Salesforce.com..., Force.com, Cloud Computing, SFDC, Technical Support, Software Documentation, Call Centers, Analytics, Salesforce.com..., Customer Experience, CRM, Apex Data Loader, Salesforce.com..., Windows 7, PaaS, Salesforce.com...
Education
South Jefferson Central High School 1993 — 1997
GED
Jefferson Community College
Information Technology
SFDC Related March 2009 - March 2013
Stream Global Services April 2006 - March 2013
Ponderosa Steakhouse March 2001 - July 2001
Skills
Salesforce.com, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Documentation, Salesforce.com Advanced..., Salesforce.com..., Salesforce.com..., Force.com, Cloud Computing, SFDC, Technical Support, Software Documentation, Call Centers, Analytics, Salesforce.com..., Customer Experience, CRM, Apex Data Loader, Salesforce.com..., Windows 7, PaaS, Salesforce.com...
Education
South Jefferson Central High School 1993 — 1997
GED
Jefferson Community College
Information Technology
Steven Cheeseman Steven Cheeseman's Stream Global Services Experience September 2007 - October 2009
Job Senior Site Director at Expert Global Solutions
Industry Outsourcing/Offshoring
Experience
Expert Global Solutions September 2011 - Present
Alorica December 2009 - September 2011
Stream Global Services September 2007 - October 2009
Stream Global Services October 2005 - September 2007
Symantec Corporation February 2003 - March 2004
Symantec Corporation November 2001 - February 2003
Symantec Corporation January 2000 - November 2001
Symantec Corporation May 1995 - January 2000
Symantec Corporation July 1993 - May 1995
Skills
Call Center, Leadership, Outsourcing, Telecommunications, Service Delivery, Customer Experience, Training, Human Resources, Management, Process Improvement, BPO, Call Centers, Technical Support, Workforce Management, P&L Management, Negotiation, Customer Satisfaction, Operations Management, Team Building, Vendor Management, Recruiting, Avaya, Performance Management, Six Sigma, Contact Centers, Customer Service, Change Management, CRM, Coaching, Avaya Technologies
Education
University of Oregon
Bachelor of Science (B.S.), Business Administration
Lane Community College
Associate's Degree, Computer Programming
Expert Global Solutions September 2011 - Present
Alorica December 2009 - September 2011
Stream Global Services September 2007 - October 2009
Stream Global Services October 2005 - September 2007
Symantec Corporation February 2003 - March 2004
Symantec Corporation November 2001 - February 2003
Symantec Corporation January 2000 - November 2001
Symantec Corporation May 1995 - January 2000
Symantec Corporation July 1993 - May 1995
Skills
Call Center, Leadership, Outsourcing, Telecommunications, Service Delivery, Customer Experience, Training, Human Resources, Management, Process Improvement, BPO, Call Centers, Technical Support, Workforce Management, P&L Management, Negotiation, Customer Satisfaction, Operations Management, Team Building, Vendor Management, Recruiting, Avaya, Performance Management, Six Sigma, Contact Centers, Customer Service, Change Management, CRM, Coaching, Avaya Technologies
Education
University of Oregon
Bachelor of Science (B.S.), Business Administration
Lane Community College
Associate's Degree, Computer Programming
David Shifflett David Shifflett's Stream Global Services Experience August 2006 - April 2007
Job Systems Administrator at Caelum
Industry Information Technology and Services
Experience
Caelum Research Corporation November 2012 - Present
Atos June 2008 - November 2012
Henry Ford Health System 2008 - 2012
D & D Supply June 1998 - 2011
Stream Global Services August 2006 - April 2007
Skills
Active Directory, Software Installation, Computer Hardware, Computer Security, Wireless Networking, DHCP, Printers, DNS, Windows, Hardware Support, McAfee, Computer Maintenance, Powershell, Scripting, Novell, Virus Removal, IT Asset Management, Windows Services, RAID, Outlook, PC maintenance, Soft Skills, Microsoft Office, Windows OS, Norton Utilities, Malware Removal, Tablet PC, Smartphones, Remote Assistance, Printer Support, IT Consulting, Home Networking, Windows Networking, Windows Server, Servers, Networking, Technical Support, SCCM, Hardware, Virtual Assistance, Malware Analysis, VMware, Windows 7
Education
Macomb Community College 2008 — 2014
Information Technology
New Horizons Computer Learning 2003 — 2003
A+, security+ network+ MCSA, CCNA
Lutheran High School North
Caelum Research Corporation November 2012 - Present
Atos June 2008 - November 2012
Henry Ford Health System 2008 - 2012
D & D Supply June 1998 - 2011
Stream Global Services August 2006 - April 2007
Skills
Active Directory, Software Installation, Computer Hardware, Computer Security, Wireless Networking, DHCP, Printers, DNS, Windows, Hardware Support, McAfee, Computer Maintenance, Powershell, Scripting, Novell, Virus Removal, IT Asset Management, Windows Services, RAID, Outlook, PC maintenance, Soft Skills, Microsoft Office, Windows OS, Norton Utilities, Malware Removal, Tablet PC, Smartphones, Remote Assistance, Printer Support, IT Consulting, Home Networking, Windows Networking, Windows Server, Servers, Networking, Technical Support, SCCM, Hardware, Virtual Assistance, Malware Analysis, VMware, Windows 7
Education
Macomb Community College 2008 — 2014
Information Technology
New Horizons Computer Learning 2003 — 2003
A+, security+ network+ MCSA, CCNA
Lutheran High School North
Nathan Klayman Nathan Klayman's Stream Global Services Experience June 1996 - September 1998
Job Skilled technologist looking to maintain, secure, and strengthen the networks of today and tomorrow
Industry Information Technology and Services
Experience
Moroch April 2013 - Present
Research In Motion August 2008 - November 2012
EFG Companies November 2007 - January 2008
Click Here August 2007 - October 2007
Omni-Watch Systems June 2006 - August 2007
C I Host February 2005 - February 2006
Stream Global Services June 1996 - September 1998
Skills
Security, Telecommunications, Web Hosting, Networking, Streaming Media, Isp, Blackberry, Network Security, Desktop Computers, Laptops, Microsoft Exchange, Active Directory, Juniper, Windows Server, Virtualization, Security+, Problem Solving, TCP/IP, Windows, Troubleshooting, Windows 7, BMC Remedy, Firewalls, Servers, Operating Systems, ITIL, DHCP, Switches, Routers, DNS, Management, Blackberry Enterprise..., VMware ESX, Technical Support, Network Administration, Red Hat Linux, XP, System Administration, Data Center, Linux, Wireless Networking, Help Desk Support, Routing, Remote Desktop, Wireless, Incident Management, Mobile Devices, Mobile Technology, Coaching, Call Center
Education
Richland Community College 2006 — 2008
BA, Psychology
Marymount Manhattan College 1993 — 1994
Psychology
Booker T. Washington
Moroch April 2013 - Present
Research In Motion August 2008 - November 2012
EFG Companies November 2007 - January 2008
Click Here August 2007 - October 2007
Omni-Watch Systems June 2006 - August 2007
C I Host February 2005 - February 2006
Stream Global Services June 1996 - September 1998
Skills
Security, Telecommunications, Web Hosting, Networking, Streaming Media, Isp, Blackberry, Network Security, Desktop Computers, Laptops, Microsoft Exchange, Active Directory, Juniper, Windows Server, Virtualization, Security+, Problem Solving, TCP/IP, Windows, Troubleshooting, Windows 7, BMC Remedy, Firewalls, Servers, Operating Systems, ITIL, DHCP, Switches, Routers, DNS, Management, Blackberry Enterprise..., VMware ESX, Technical Support, Network Administration, Red Hat Linux, XP, System Administration, Data Center, Linux, Wireless Networking, Help Desk Support, Routing, Remote Desktop, Wireless, Incident Management, Mobile Devices, Mobile Technology, Coaching, Call Center
Education
Richland Community College 2006 — 2008
BA, Psychology
Marymount Manhattan College 1993 — 1994
Psychology
Booker T. Washington
Amanda Harvey's Stream Global Services Experience February 2005 - July 2006
Job Digital and Device Command Center Program Specialist at Amazon
Industry Internet
Experience
Amazon September 2012 - Present
Amazon April 2012 - September 2012
Amazon.com September 2011 - April 2012
Amazon March 2011 - September 2011
Letterman's Blue Print & Supply Co. October 2008 - January 2011
Wells Fargo July 2007 - March 2008
West Coast Bank July 2006 - July 2007
Stream Global Services February 2005 - July 2006
Skills
Content Management, E-commerce, Content Strategy, Project Management, Strategy, Leadership, Web Analytics, Amazon Kindle, Analytics, Social Media, Social Networking, Customer Service, Team Leadership, HTML, User Experience, Online Marketing, WordPress, Analysis, Facebook, SEM, Digital Media, Social Media Marketing, Salesforce.com, Online Advertising, Product Management, Web Content, Troubleshooting, Information Architecture, Marketing, Content Development, Advertising, Blogging, Lead Generation, Web Content Management, Dreamweaver, User Interface Design, Photoshop, Newsletters, Marketing Strategy, Adobe Creative Suite, Flash, Customer Experience, Mobile Devices, Interaction Design, Email Marketing, Management, Editing, Technical Writing, Process Improvement, Network Monitoring
Education
Louisiana State University 2003 — 2006
Communications
ProSchools
Life/Health Insurance
Amazon September 2012 - Present
Amazon April 2012 - September 2012
Amazon.com September 2011 - April 2012
Amazon March 2011 - September 2011
Letterman's Blue Print & Supply Co. October 2008 - January 2011
Wells Fargo July 2007 - March 2008
West Coast Bank July 2006 - July 2007
Stream Global Services February 2005 - July 2006
Skills
Content Management, E-commerce, Content Strategy, Project Management, Strategy, Leadership, Web Analytics, Amazon Kindle, Analytics, Social Media, Social Networking, Customer Service, Team Leadership, HTML, User Experience, Online Marketing, WordPress, Analysis, Facebook, SEM, Digital Media, Social Media Marketing, Salesforce.com, Online Advertising, Product Management, Web Content, Troubleshooting, Information Architecture, Marketing, Content Development, Advertising, Blogging, Lead Generation, Web Content Management, Dreamweaver, User Interface Design, Photoshop, Newsletters, Marketing Strategy, Adobe Creative Suite, Flash, Customer Experience, Mobile Devices, Interaction Design, Email Marketing, Management, Editing, Technical Writing, Process Improvement, Network Monitoring
Education
Louisiana State University 2003 — 2006
Communications
ProSchools
Life/Health Insurance
Scott Dall Scott Dall's Stream Global Services Experience January 2011 - March 2014
Job Agile VP, GM & Business Development Executive w/Expertise in Customer Experience Architecture & Strategy Alignment
Industry Outsourcing/Offshoring
Experience
Convergys March 2014 - Present
Stream Global Services January 2011 - March 2014
Stream Global Services October 2009 - January 2011
Stream Global Services September 2008 - October 2009
Stream Global Services March 2005 - September 2008
Stream Global Services September 2000 - March 2005
DentBusters Automotive Systems 1995 - 1999
Discount Car and Truck Rental 1989 - 1994
Skills
Operations Management, CRM, Customer Service, Strategic Planning, P&L Management, BPO, Leadership, Change Management, Call Centers, Team Building, Vendor Management, Management, Organizational..., Outsourcing, Budgets, Team Leadership, Team Management, Process Improvement, Service Delivery, Customer Experience, Customer Satisfaction, Telecommunications, Business Process..., Contact Centers, Workforce Management, Training, Performance Management, Account Management, Offshoring, Cross-functional Team..., Executive Management, Customer Retention, Call Center, Call Center Development, Business Development, Program Management, Strategy
Education
Loyalist College 1997 — 1999
Information Technology
Convergys March 2014 - Present
Stream Global Services January 2011 - March 2014
Stream Global Services October 2009 - January 2011
Stream Global Services September 2008 - October 2009
Stream Global Services March 2005 - September 2008
Stream Global Services September 2000 - March 2005
DentBusters Automotive Systems 1995 - 1999
Discount Car and Truck Rental 1989 - 1994
Skills
Operations Management, CRM, Customer Service, Strategic Planning, P&L Management, BPO, Leadership, Change Management, Call Centers, Team Building, Vendor Management, Management, Organizational..., Outsourcing, Budgets, Team Leadership, Team Management, Process Improvement, Service Delivery, Customer Experience, Customer Satisfaction, Telecommunications, Business Process..., Contact Centers, Workforce Management, Training, Performance Management, Account Management, Offshoring, Cross-functional Team..., Executive Management, Customer Retention, Call Center, Call Center Development, Business Development, Program Management, Strategy
Education
Loyalist College 1997 — 1999
Information Technology
Joshua Long's Stream Global Services Experience August 2012 - October 2012
Job Salesforce Developer
Industry Computer Software
Experience
Innovate!, Inc. July 2015 - Present
LiquidHub October 2013 - July 2015
Redkite Technologies October 2013 - March 2015
Bluewolf October 2012 - October 2013
Stream Global Services August 2012 - October 2012
Stream Global Services July 2012 - August 2012
Stream Global Services May 2012 - July 2012
Stream Global Services June 2011 - May 2012
Skills
Salesforce.com, CRM software, Apex Data Loader, Apex Programming, HTML, Customer Service, Customer Relations, Computer Repair, Computer Hardware, Electronics, Laptops, Desktop, C++, Databases, Microsoft Office, Troubleshooting, Windows, Web Design, Time management, CRM, Customer Engagement, Time Management, Desktop Computers, Salesforce.com..., Integration, Salesforce.com..., SFDC, Cloud Computing, Call Centers, Technical Support, Business Process, Force.com, Analytics, Agile Methodologies, Management, Training, Business Process..., Data Migration, Customer Support, System Administration, Marketing Automation, Customer Satisfaction, Team Leadership, Requirements Analysis, Project Management, SaaS, Security, Software Installation, Mobile Devices, Networking
Education
Jefferson Community College 2015 — 2017
Computer Information Systems
Ogdensburg Free Academy 2001 — 2005
Advanced Regents Diploma, Electrical and Electronics Engineering
SUNY Canton
N/A, Computer Information Systems
Innovate!, Inc. July 2015 - Present
LiquidHub October 2013 - July 2015
Redkite Technologies October 2013 - March 2015
Bluewolf October 2012 - October 2013
Stream Global Services August 2012 - October 2012
Stream Global Services July 2012 - August 2012
Stream Global Services May 2012 - July 2012
Stream Global Services June 2011 - May 2012
Skills
Salesforce.com, CRM software, Apex Data Loader, Apex Programming, HTML, Customer Service, Customer Relations, Computer Repair, Computer Hardware, Electronics, Laptops, Desktop, C++, Databases, Microsoft Office, Troubleshooting, Windows, Web Design, Time management, CRM, Customer Engagement, Time Management, Desktop Computers, Salesforce.com..., Integration, Salesforce.com..., SFDC, Cloud Computing, Call Centers, Technical Support, Business Process, Force.com, Analytics, Agile Methodologies, Management, Training, Business Process..., Data Migration, Customer Support, System Administration, Marketing Automation, Customer Satisfaction, Team Leadership, Requirements Analysis, Project Management, SaaS, Security, Software Installation, Mobile Devices, Networking
Education
Jefferson Community College 2015 — 2017
Computer Information Systems
Ogdensburg Free Academy 2001 — 2005
Advanced Regents Diploma, Electrical and Electronics Engineering
SUNY Canton
N/A, Computer Information Systems
Jon Nuljon's Stream Global Services Experience 1999 - 2008
Job Business Intelligence Analyst
Industry Consumer Services
Experience
Nike September 2008 - Present
Stream Global Services 1999 - 2008
Skills
Process Improvement, Customer Experience, Call Center, Vendor Management, Troubleshooting, Customer Satisfaction, CRM, Customer Service, Team Leadership, Outsourcing, Workforce Management, Management, Team Management, Data Analysis, Root Cause Analysis, Reporting & Analysis, Project Planning, Project Management, Hiring, New Hire Orientations, New Hire Training, Mentoring New Hires, Quality System, Organizing Meetings, Presentation Skills, Net Promoter Score, Business Intelligence...
Education
Marylhurst University
na
Nike September 2008 - Present
Stream Global Services 1999 - 2008
Skills
Process Improvement, Customer Experience, Call Center, Vendor Management, Troubleshooting, Customer Satisfaction, CRM, Customer Service, Team Leadership, Outsourcing, Workforce Management, Management, Team Management, Data Analysis, Root Cause Analysis, Reporting & Analysis, Project Planning, Project Management, Hiring, New Hire Orientations, New Hire Training, Mentoring New Hires, Quality System, Organizing Meetings, Presentation Skills, Net Promoter Score, Business Intelligence...
Education
Marylhurst University
na
Tina McElroy's Stream Global Services Experience October 2005 - June 2006
Job jazzytmarie For the Worker
Industry Computer Software
Experience
Startup 2014 - Present
JazzyTmarie January 2013 - December 2014
vWorker July 2007 - November 2012
Stream Global Services October 2005 - June 2006
Lantis/Foster Grant/Time Media Direct January 2004 - October 2005
Convergys Call Center August 2003 - January 2004
Meridian Naval Air Station May 2000 - August 2003
Briarwood Baptist Church May 1997 - May 2000
Innovative Technologies in Education, Inc. February 1992 - February 1997
Skills
Java, JavaScript, PHP, SQL, HTML, C++, MySQL, jQuery, CSS, C#, Web Development, Web Services, AJAX, Microsoft SQL Server, XML, Customer Service, Arbitration, XHTML, HTML 5, OOP, VB.NET, IT Service Management, ASP.NET, CSS3, WordPress, CMS, Web Applications, JSON, Joomla, Software Development, Android, Eclipse, LINQ, MVC, Mobile Applications, Visual Studio, Apache, iOS development, Drupal, .NET, HTML5
Education
Meridian Community College 2001 — 2003
Associate of Applied Science, Computer Programming Technology
Startup 2014 - Present
JazzyTmarie January 2013 - December 2014
vWorker July 2007 - November 2012
Stream Global Services October 2005 - June 2006
Lantis/Foster Grant/Time Media Direct January 2004 - October 2005
Convergys Call Center August 2003 - January 2004
Meridian Naval Air Station May 2000 - August 2003
Briarwood Baptist Church May 1997 - May 2000
Innovative Technologies in Education, Inc. February 1992 - February 1997
Skills
Java, JavaScript, PHP, SQL, HTML, C++, MySQL, jQuery, CSS, C#, Web Development, Web Services, AJAX, Microsoft SQL Server, XML, Customer Service, Arbitration, XHTML, HTML 5, OOP, VB.NET, IT Service Management, ASP.NET, CSS3, WordPress, CMS, Web Applications, JSON, Joomla, Software Development, Android, Eclipse, LINQ, MVC, Mobile Applications, Visual Studio, Apache, iOS development, Drupal, .NET, HTML5
Education
Meridian Community College 2001 — 2003
Associate of Applied Science, Computer Programming Technology
Youssef Abdallah Youssef Abdallah's Stream Global Services Experience January 2011 - December 2011
Job Convention Specialist at Cox Communications
Industry Electrical/Electronic Manufacturing
Experience
Cox Communications September 2013 - Present
Diamond Resorts International® June 2014 - Present
Kmart Corporation August 2012 - August 2013
Small Business Development & International Trade Center February 2012 - August 2012
Stream Global Services January 2011 - December 2011
Xceed September 2010 - January 2011
Skills
Troubleshooting, Technical Support, Windows 7, Call Centers, Hardware, Operating Systems, Wireless Networking, Software Installation, XP, Computer Hardware, Switches, Customer Service
Education
University of Nevada-Las Vegas 2013 — 2015
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Long Beach City College 2012 — 2012
Electrical and Electronics Engineering
Salesian Technical Institute - Don Bosco 2005 — 2010
Diploma, Electrical Enginering
Cox Communications September 2013 - Present
Diamond Resorts International® June 2014 - Present
Kmart Corporation August 2012 - August 2013
Small Business Development & International Trade Center February 2012 - August 2012
Stream Global Services January 2011 - December 2011
Xceed September 2010 - January 2011
Skills
Troubleshooting, Technical Support, Windows 7, Call Centers, Hardware, Operating Systems, Wireless Networking, Software Installation, XP, Computer Hardware, Switches, Customer Service
Education
University of Nevada-Las Vegas 2013 — 2015
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Long Beach City College 2012 — 2012
Electrical and Electronics Engineering
Salesian Technical Institute - Don Bosco 2005 — 2010
Diploma, Electrical Enginering
Stephanie Carson Stephanie Carson's Stream Global Services Experience January 2008 - January 2009
Job Placemnent Student at BIg Brothers BIg Sisters Seeking Employment in The Greater Toronto Area Upon Graduation
Industry Individual & Family Services
Experience
Big Brothers Big Sisters of Canada September 2014 - Present
Community partners for sucess January 2011 - May 2012
Stream Global Services January 2008 - January 2009
Teleperformance March 2007 - January 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Working With Children, Working With Clients, Bill Paying, Organizational..., Time Management, Customer Service, Teamwork, Communication, Nonprofits, Event Planning, Program Development, Event Management, Fundraising, Community Outreach, Volunteer Management, Public Relations, Social Services, Community Development, Leadership, Research, Social Media, PowerPoint, Problem Solving, Team Leadership, Social Networking, Case Management, Leadership Development, Team Building, Strategic Planning, Public Speaking, Coaching, Critical Thinking, Marketing Communications, Conflict Resolution, Marketing
Education
Loyalist College 2013 — 2015
social service worker, Social Work
layola 2011 — 2012
high school diploma, Grade 12 diploma
Big Brothers Big Sisters of Canada September 2014 - Present
Community partners for sucess January 2011 - May 2012
Stream Global Services January 2008 - January 2009
Teleperformance March 2007 - January 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Working With Children, Working With Clients, Bill Paying, Organizational..., Time Management, Customer Service, Teamwork, Communication, Nonprofits, Event Planning, Program Development, Event Management, Fundraising, Community Outreach, Volunteer Management, Public Relations, Social Services, Community Development, Leadership, Research, Social Media, PowerPoint, Problem Solving, Team Leadership, Social Networking, Case Management, Leadership Development, Team Building, Strategic Planning, Public Speaking, Coaching, Critical Thinking, Marketing Communications, Conflict Resolution, Marketing
Education
Loyalist College 2013 — 2015
social service worker, Social Work
layola 2011 — 2012
high school diploma, Grade 12 diploma
Stephen A. Sprague Jr. Stephen A. Sprague Jr.'s Stream Global Services Experience July 2010 - January 2013
Job Technical Architect / Product Engineer at SumoScheduler.com
Industry Information Technology and Services
Experience
ForceBrain.com January 2013 - Present
SumoScheduler.com January 2013 - Present
Stream Global Services July 2010 - January 2013
Northland Motors Technologies February 2009 - July 2010
Connextions August 2008 - November 2008
All Star Maintenance 2007 - 2008
Skills
201 Salesforce.com..., 301 Salesforce.com..., 402 Salesforce.com..., ETA Certified..., KC20JJ FCC license, ETA Certified Customer..., Studied Comp TIA A+,..., Studied Cisco..., Studied MCSE, Troubleshooting, Computer Hardware, Windows, Active Directory, Switches, XP, Call Center, CMM, CRM, CRM Integration, Social CRM, Salesforce.com..., Salesforce.com..., Salesforce.com, Technical Support, SFDC, SaaS, Customer Support, Cloud Computing, Customer Satisfaction, System Administration, Windows 7, Data Migration, Software Installation, Software Documentation, VoIP, Microsoft Office, Network Administration, Networking, Cisco Technologies, TCP/IP, Technical Writing, HTML, Operating Systems, Database Administration, SQL, CSS, Customer Experience, Windows Vista, Microsoft Excel, Microsoft Office 2007
Education
ECPI College Of Technology 2006 — 2008
AS, Computer Electronics Engineering, GPA 3.2
Charles H. Bohlen Tech Center-Jeff Lewis BOCES-Electronics Engineering 2004 — 2005
N/a, Consumer Electronics Engineering
Jefferson Community College 2000 — 2000
Certification of 24+ hours CompTIA A+ training, Computer Engineering
General Brown
General Brown
General Brown
ForceBrain.com January 2013 - Present
SumoScheduler.com January 2013 - Present
Stream Global Services July 2010 - January 2013
Northland Motors Technologies February 2009 - July 2010
Connextions August 2008 - November 2008
All Star Maintenance 2007 - 2008
Skills
201 Salesforce.com..., 301 Salesforce.com..., 402 Salesforce.com..., ETA Certified..., KC20JJ FCC license, ETA Certified Customer..., Studied Comp TIA A+,..., Studied Cisco..., Studied MCSE, Troubleshooting, Computer Hardware, Windows, Active Directory, Switches, XP, Call Center, CMM, CRM, CRM Integration, Social CRM, Salesforce.com..., Salesforce.com..., Salesforce.com, Technical Support, SFDC, SaaS, Customer Support, Cloud Computing, Customer Satisfaction, System Administration, Windows 7, Data Migration, Software Installation, Software Documentation, VoIP, Microsoft Office, Network Administration, Networking, Cisco Technologies, TCP/IP, Technical Writing, HTML, Operating Systems, Database Administration, SQL, CSS, Customer Experience, Windows Vista, Microsoft Excel, Microsoft Office 2007
Education
ECPI College Of Technology 2006 — 2008
AS, Computer Electronics Engineering, GPA 3.2
Charles H. Bohlen Tech Center-Jeff Lewis BOCES-Electronics Engineering 2004 — 2005
N/a, Consumer Electronics Engineering
Jefferson Community College 2000 — 2000
Certification of 24+ hours CompTIA A+ training, Computer Engineering
General Brown
General Brown
General Brown
Christina Yates Christina Yates's Stream Global Services Experience June 2000 - October 2000
Job Owner at Christina Yates Photography
Industry Photography
Experience
Walmart August 2014 - Present
Christina Yates Photography June 2011 - Present
Hallmark Cards August 2014 - October 2014
Stream Global Services June 2000 - October 2000
Kmart Corporation March 1997 - July 1998
Skills
Lifestyle Photography, Portraits, Photography, Portrait Photography, Headshots, Location Photography, Black & White, On Location, Fine Art Photography, Commercial Photography, Still Life, Architectural..., Fashion Photography, Food Photography, Studio Photography, Art, Wedding Photography, Landscape Photography, Photos, Studio Lighting, Environmental..., Senior Portraits, Retail, Team Management, Desktop Publishing, Graphic Design, Boudoir, Commercial Product...
Education
Laramie County Community College 1995 — 1998
Graphic Design
Laramie Senior High School 1991 — 1994
Walmart August 2014 - Present
Christina Yates Photography June 2011 - Present
Hallmark Cards August 2014 - October 2014
Stream Global Services June 2000 - October 2000
Kmart Corporation March 1997 - July 1998
Skills
Lifestyle Photography, Portraits, Photography, Portrait Photography, Headshots, Location Photography, Black & White, On Location, Fine Art Photography, Commercial Photography, Still Life, Architectural..., Fashion Photography, Food Photography, Studio Photography, Art, Wedding Photography, Landscape Photography, Photos, Studio Lighting, Environmental..., Senior Portraits, Retail, Team Management, Desktop Publishing, Graphic Design, Boudoir, Commercial Product...
Education
Laramie County Community College 1995 — 1998
Graphic Design
Laramie Senior High School 1991 — 1994
Stephen Holley's Stream Global Services Experience February 2004 - July 2008
Job Learning Manager at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel September 2015 - Present
SolarCity July 2015 - September 2015
Williams-Sonoma, Inc. October 2011 - May 2015
Lowe's September 2008 - May 2011
Stream Global Services February 2004 - July 2008
TeleTech February 2003 - February 2004
Telespectrum August 1996 - January 2003
Skills
Training, Coaching, Instructional Design, Vendor Management, Team Management, Customer Experience, Leadership, Call Centers, Recruiting, Performance Management, Employee Training, Employee Engagement, Training Delivery, Team Building, Process Improvement, Leadership Development, ADDIE, Interviews, Onboarding, Talent Acquisition, Change Management, Curriculum Design, Customer Service, Organizational..., Project Management, Outsourcing, Business Process..., Succession Planning, Analysis, Customer Retention, CRM, Management, Employee Relations, Strategic Planning, Talent Management, E-Learning, Human Resources, Hiring, Needs Analysis, Strategy, Performance Improvement, Workshop Facilitation, Organizational..., Applicant Tracking..., Team Leadership, Conflict Resolution, Sourcing, Operations Management, Instructor-led Training, Staff Development
Education
Marshall University 1987 — 1989
MA, Communication
Sitel September 2015 - Present
SolarCity July 2015 - September 2015
Williams-Sonoma, Inc. October 2011 - May 2015
Lowe's September 2008 - May 2011
Stream Global Services February 2004 - July 2008
TeleTech February 2003 - February 2004
Telespectrum August 1996 - January 2003
Skills
Training, Coaching, Instructional Design, Vendor Management, Team Management, Customer Experience, Leadership, Call Centers, Recruiting, Performance Management, Employee Training, Employee Engagement, Training Delivery, Team Building, Process Improvement, Leadership Development, ADDIE, Interviews, Onboarding, Talent Acquisition, Change Management, Curriculum Design, Customer Service, Organizational..., Project Management, Outsourcing, Business Process..., Succession Planning, Analysis, Customer Retention, CRM, Management, Employee Relations, Strategic Planning, Talent Management, E-Learning, Human Resources, Hiring, Needs Analysis, Strategy, Performance Improvement, Workshop Facilitation, Organizational..., Applicant Tracking..., Team Leadership, Conflict Resolution, Sourcing, Operations Management, Instructor-led Training, Staff Development
Education
Marshall University 1987 — 1989
MA, Communication
David Costello Jr. David Costello Jr.'s Stream Global Services Experience September 2009 - August 2011
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Baycare health systems October 2012 - January 2013
Siwell August 2011 - February 2012
Stream Global Services September 2009 - August 2011
In-On Cable October 2008 - February 2009
Rainsoft January 2007 - June 2007
National Tire and Truck Repair January 2005 - January 2006
Partner’s Health Care October 2002 - October 2004
Skills
Microsoft Technologies, Networking, Network Administration, Network Design, Mechanical Aptitude, Sales, Computer Hardware, Dell Computers, Dell Workstations, Dell PowerEdge Servers, Management, Military Operations, Military Experience, Diesel Engine, Automotive Repair, Automotive Parts, Automotive, Tires, Employee Training, Training, Outside Sales, Cables, Help Desk Support
Education
Hillsborough Community College 2012 — 2013
Certification Study, Cisco Certified Network Associate
Massachusetts Institute of Technology
Bachelor of Science (BS), Chemistry
Baycare health systems October 2012 - January 2013
Siwell August 2011 - February 2012
Stream Global Services September 2009 - August 2011
In-On Cable October 2008 - February 2009
Rainsoft January 2007 - June 2007
National Tire and Truck Repair January 2005 - January 2006
Partner’s Health Care October 2002 - October 2004
Skills
Microsoft Technologies, Networking, Network Administration, Network Design, Mechanical Aptitude, Sales, Computer Hardware, Dell Computers, Dell Workstations, Dell PowerEdge Servers, Management, Military Operations, Military Experience, Diesel Engine, Automotive Repair, Automotive Parts, Automotive, Tires, Employee Training, Training, Outside Sales, Cables, Help Desk Support
Education
Hillsborough Community College 2012 — 2013
Certification Study, Cisco Certified Network Associate
Massachusetts Institute of Technology
Bachelor of Science (BS), Chemistry
John Balderson John Balderson's Stream Global Services Experience October 2010 - December 2010
Job Windows 8.1/Windows Phone App Developer
Industry Computer Software
Experience
John Balderson 2011 - Present
Stream Global Services October 2010 - December 2010
K-Force March 2007 - April 2009
Kabachnick Group February 2008 - March 2008
Anu Resources Unlimited March 2006 - July 2006
Galaxy Furniture June 2000 - July 2003
Skills
Windows 7, Troubleshooting, Mobile Applications, Windows XP, HTML 5, CSS, Windows 8.1, Windows 8, Windows Phone 8, Dreamweaver CC, CSS3, Microsoft Office, Network Security, JavaScript, Dreamweaver CS6, Microsoft SQL Server, Databases, Visual Studio, Windows, Technical Support, Hardware, Operating Systems, Windows Phone
Education
St. Petersburg College 2012 — 2014
Mobile App Development
St. Petersburg College 2009 — 2012
Certificate, IT Security
Miami Dade College 2002 — 2006
AS (almost), Microsoft Networking
Purdue University 1974 — 1974
Computer Science
John Balderson 2011 - Present
Stream Global Services October 2010 - December 2010
K-Force March 2007 - April 2009
Kabachnick Group February 2008 - March 2008
Anu Resources Unlimited March 2006 - July 2006
Galaxy Furniture June 2000 - July 2003
Skills
Windows 7, Troubleshooting, Mobile Applications, Windows XP, HTML 5, CSS, Windows 8.1, Windows 8, Windows Phone 8, Dreamweaver CC, CSS3, Microsoft Office, Network Security, JavaScript, Dreamweaver CS6, Microsoft SQL Server, Databases, Visual Studio, Windows, Technical Support, Hardware, Operating Systems, Windows Phone
Education
St. Petersburg College 2012 — 2014
Mobile App Development
St. Petersburg College 2009 — 2012
Certificate, IT Security
Miami Dade College 2002 — 2006
AS (almost), Microsoft Networking
Purdue University 1974 — 1974
Computer Science
Wendy Cornell Wendy Cornell's Stream Global Services Experience November 2012 - January 2014
Job Data Quality Professional at ClientsFirst Consulting
Industry Outsourcing/Offshoring
Experience
ClientsFirst Consulting June 2014 - Present
Convergys January 2014 - August 2014
Stream Global Services November 2012 - January 2014
Stream Global Services September 2011 - November 2012
Stream Global Services January 2011 - September 2011
Skills
CRM, Customer Service, Customer Satisfaction, Quality Assurance, Quality Auditing, Call Centers, CRM databases, Reports, Analytics, KPI Dashboards, Compliance, Team Leadership, Leadership, Databases, Data Entry, Data Analysis, Microsoft Excel, Microsoft Office, Technical Support, Troubleshooting, Time Management, Teamwork, Team-oriented, SFDC, Apex Data Loader
Education
State University of New York College at Potsdam 2005 — 2007
Master of Education (M.Ed.), Education
State University of New York College at Potsdam 2002 — 2004
Bachelor of Arts (BA), Childhood Education Spec.: Environmental Studies
Jefferson Community College 2000 — 2002
Associate of Arts in Liberal Arts, Humanities & Social Sciences, Honors Graduate
ClientsFirst Consulting June 2014 - Present
Convergys January 2014 - August 2014
Stream Global Services November 2012 - January 2014
Stream Global Services September 2011 - November 2012
Stream Global Services January 2011 - September 2011
Skills
CRM, Customer Service, Customer Satisfaction, Quality Assurance, Quality Auditing, Call Centers, CRM databases, Reports, Analytics, KPI Dashboards, Compliance, Team Leadership, Leadership, Databases, Data Entry, Data Analysis, Microsoft Excel, Microsoft Office, Technical Support, Troubleshooting, Time Management, Teamwork, Team-oriented, SFDC, Apex Data Loader
Education
State University of New York College at Potsdam 2005 — 2007
Master of Education (M.Ed.), Education
State University of New York College at Potsdam 2002 — 2004
Bachelor of Arts (BA), Childhood Education Spec.: Environmental Studies
Jefferson Community College 2000 — 2002
Associate of Arts in Liberal Arts, Humanities & Social Sciences, Honors Graduate
Eder Andrade's Stream Global Services Experience 2007 - 2007
Job Front Desk at Wombat's City Hostels Vienna
Industry Marketing and Advertising
Experience
Halfen Wien 2011 - 2011
Knowledge Management Academy Austria 2010 - 2010
Available Social Media & Marketing, Knowledge Management 2009 - 2010
Fundacao Cafu 2007 - 2008
Stream Global Services 2007 - 2007
Stream Global Services 2004 - 2007
Gsus Sindustries 2001 - 2003
OPENWARE DO BRASIL 1999 - 2001
Skills
Market Research, New Media, Marketing, Marketing Communications, Marketing Strategy, Social Media, Spanish, English, Microsoft Excel, Microsoft Office, Public Relations, Research, Event Management, Strategic Planning, Business Strategy
Education
Middlesex University
Bachelor of Science (BS), Business/Managerial Economics
Middlesex University
Master of Business Administration (MBA), Energy, Environment, and Natural Resources Law
Halfen Wien 2011 - 2011
Knowledge Management Academy Austria 2010 - 2010
Available Social Media & Marketing, Knowledge Management 2009 - 2010
Fundacao Cafu 2007 - 2008
Stream Global Services 2007 - 2007
Stream Global Services 2004 - 2007
Gsus Sindustries 2001 - 2003
OPENWARE DO BRASIL 1999 - 2001
Skills
Market Research, New Media, Marketing, Marketing Communications, Marketing Strategy, Social Media, Spanish, English, Microsoft Excel, Microsoft Office, Public Relations, Research, Event Management, Strategic Planning, Business Strategy
Education
Middlesex University
Bachelor of Science (BS), Business/Managerial Economics
Middlesex University
Master of Business Administration (MBA), Energy, Environment, and Natural Resources Law
Brent Wilkinson's Stream Global Services Experience September 2000 - June 2007
Job Senior Manager, Global Support Services at VMWare
Industry Information Technology and Services
Experience
VMWare August 2010 - Present
Univeris June 2007 - September 2010
Stream Global Services September 2000 - June 2007
Skills
Cloud Computing, Virtualization, SaaS, SDLC, Vendor Management, ITIL, Service Delivery, VMware, Requirements Analysis, Enterprise Software, Management, Technical Support, Troubleshooting, CRM, IT Service Management, Professional Services, Data Center, Integration, Solution Architecture, Servers
Education
Loyalist College 1997 — 2000
Technologist, Electrical, Electronics and Communications Engineering
VMWare August 2010 - Present
Univeris June 2007 - September 2010
Stream Global Services September 2000 - June 2007
Skills
Cloud Computing, Virtualization, SaaS, SDLC, Vendor Management, ITIL, Service Delivery, VMware, Requirements Analysis, Enterprise Software, Management, Technical Support, Troubleshooting, CRM, IT Service Management, Professional Services, Data Center, Integration, Solution Architecture, Servers
Education
Loyalist College 1997 — 2000
Technologist, Electrical, Electronics and Communications Engineering
Salko Milic's Stream Global Services Experience 2002 - 2008
Job Sales Representative at Realty Executives Elite Ltd. Brokerage
Industry Real Estate
Experience
Realty Executives Elite Ltd. Brokerage June 2013 - Present
Classic Realty (London) Ltd. Brokerage May 2009 - Present
Stream Global Services 2002 - 2008
Sony Ericsson 2003 - 2007
Skills
Real Estate, Sellers, Selling, Real Property, Sales
Education
King's University College 1990 — 1993
Western University 1990 — 1993
Realty Executives Elite Ltd. Brokerage June 2013 - Present
Classic Realty (London) Ltd. Brokerage May 2009 - Present
Stream Global Services 2002 - 2008
Sony Ericsson 2003 - 2007
Skills
Real Estate, Sellers, Selling, Real Property, Sales
Education
King's University College 1990 — 1993
Western University 1990 — 1993
Siraj Bose's Stream Global Services Experience October 2000 - May 2002
Job Adept Call Center / Outsourcing / BPO Executive helping organizations reach their customer experience goals
Industry Outsourcing/Offshoring
Experience
Tata Consultancy Services January 2010 - Present
Intelenet Global Services April 2008 - January 2010
Intelenet Global Services February 2006 - April 2008
Intelenet Global Services January 2003 - February 2006
Wipro Spectramind May 2002 - January 2003
Stream Global Services October 2000 - May 2002
University of North Texas May 1998 - March 2000
Skills
Outsourcing, BPO, Operations Management, CRM, Management, Leadership, Team Management, Process Improvement, Transition Management, Performance Management
Education
University of North Texas 1998 — 2000
BS, Hospitality Management
Mangalore University 1992 — 1995
BHM, Hotel Management
Tata Consultancy Services January 2010 - Present
Intelenet Global Services April 2008 - January 2010
Intelenet Global Services February 2006 - April 2008
Intelenet Global Services January 2003 - February 2006
Wipro Spectramind May 2002 - January 2003
Stream Global Services October 2000 - May 2002
University of North Texas May 1998 - March 2000
Skills
Outsourcing, BPO, Operations Management, CRM, Management, Leadership, Team Management, Process Improvement, Transition Management, Performance Management
Education
University of North Texas 1998 — 2000
BS, Hospitality Management
Mangalore University 1992 — 1995
BHM, Hotel Management
Shahnawaz Soomro's Stream Global Services Experience 1994 - 1995
Job Technical Advisor, Solution Strategy at CA
Industry Computer Software
Experience
CA Technologies October 2010 - Present
CA June 2005 - September 2010
MassMutual 2002 - 2005
Netigy 1999 - 2001
Stream Global Services 1994 - 1995
Wallem Group 1989 - 1990
Skills
Identity Management, Security, Web Security, Application Security, CISSP, Solution Design, Enterprise Architecture, Governance, Risk Mitigation, Information Security, Internet Security, Data Center, Computer Security, Risk Management, Enterprise Software, Integration, Solution Architecture, SSO, Penetration Testing, SaaS, Identity Federation, Vulnerability Management, Information Security..., DLP, Pre-sales, Web Services, Infrastructure, Servers, Intrusion Detection, Vulnerability Assessment, IAM, Security Management
Education
Karachi University 1984 — 1987
B.Sc, Maritime Sciences
Pakistan Marine Academey 1981 — 1984
Naval Architecture and Marine Engineering
University of Sindh 1981 — 1984
B.A, International Relations
CA Technologies October 2010 - Present
CA June 2005 - September 2010
MassMutual 2002 - 2005
Netigy 1999 - 2001
Stream Global Services 1994 - 1995
Wallem Group 1989 - 1990
Skills
Identity Management, Security, Web Security, Application Security, CISSP, Solution Design, Enterprise Architecture, Governance, Risk Mitigation, Information Security, Internet Security, Data Center, Computer Security, Risk Management, Enterprise Software, Integration, Solution Architecture, SSO, Penetration Testing, SaaS, Identity Federation, Vulnerability Management, Information Security..., DLP, Pre-sales, Web Services, Infrastructure, Servers, Intrusion Detection, Vulnerability Assessment, IAM, Security Management
Education
Karachi University 1984 — 1987
B.Sc, Maritime Sciences
Pakistan Marine Academey 1981 — 1984
Naval Architecture and Marine Engineering
University of Sindh 1981 — 1984
B.A, International Relations
Linda Pilcher's Stream Global Services Experience 2002 - 2009
Job Experienced Tech Support Manager
Industry Information Technology and Services
Experience
Adecco / Manpower February 2011 - Present
All About People July 2009 - August 2010
Stream International November 2002 - May 2009
Stream Global Services 2002 - 2009
Skills
Technical Support, Software Documentation, Customer Service, Call Center, Team Management, Management, Computer Hardware, Data Entry, Vendor Management, Process Improvement, Microsoft Excel, Troubleshooting, Microsoft Office, Customer Experience, Call Centers, Training, Quality Assurance, Customer Satisfaction, Analysis, Team Leadership, System Administration
Education
Lewis-Clark State College
Bachelors, Mathematics
Adecco / Manpower February 2011 - Present
All About People July 2009 - August 2010
Stream International November 2002 - May 2009
Stream Global Services 2002 - 2009
Skills
Technical Support, Software Documentation, Customer Service, Call Center, Team Management, Management, Computer Hardware, Data Entry, Vendor Management, Process Improvement, Microsoft Excel, Troubleshooting, Microsoft Office, Customer Experience, Call Centers, Training, Quality Assurance, Customer Satisfaction, Analysis, Team Leadership, System Administration
Education
Lewis-Clark State College
Bachelors, Mathematics
Shameron Allen's Stream Global Services Experience July 2007 - February 2009
Job Report Developer
Industry Information Technology and Services
Experience
WellDyne, Inc. January 2014 - Present
ALAW - Albertelli Law June 2013 - January 2014
Citi January 2011 - January 2013
Price Waterhouse Coopers April 2010 - September 2011
Stream Global Services July 2007 - February 2009
Computer Renaissance February 2004 - November 2005
United States Army Reserve April 1997 - April 2001
Skills
Active Directory, Lotus Notes, Windows, Blackberry Enterprise..., Microsoft Office, TCP/IP, VMware Infrastructure, Norton Ghost, MS Project, Cisco Call Manager, Adobe Acrobat, Troubleshooting, SharePoint, Analysis, Data Analysis, Business Analysis, Database Administration, XP, Windows XP, Windows 7, Visio, Use Case Analysis, Technical Support, Statistical Reporting, Operating Systems, Help Desk Support, Access, Business Process, Cisco Technologies, Computer Hardware, Call Centers, Disaster Recovery, Hardware, IT Operations, IT Management, Laptops, Linux, Microsoft Exchange, Networking, Project Delivery, Project Planning, Red Hat Linux, Servers, Software Documentation, Software Installation, System Administration, Training, Windows Server, ITIL
Education
CompTIA 2007 — 2007
N/A, A+
Louisiana State University 1998 — 2001
BS, Microbiology
Louisiana State University 1997 — 2001
BS, Psychology
WellDyne, Inc. January 2014 - Present
ALAW - Albertelli Law June 2013 - January 2014
Citi January 2011 - January 2013
Price Waterhouse Coopers April 2010 - September 2011
Stream Global Services July 2007 - February 2009
Computer Renaissance February 2004 - November 2005
United States Army Reserve April 1997 - April 2001
Skills
Active Directory, Lotus Notes, Windows, Blackberry Enterprise..., Microsoft Office, TCP/IP, VMware Infrastructure, Norton Ghost, MS Project, Cisco Call Manager, Adobe Acrobat, Troubleshooting, SharePoint, Analysis, Data Analysis, Business Analysis, Database Administration, XP, Windows XP, Windows 7, Visio, Use Case Analysis, Technical Support, Statistical Reporting, Operating Systems, Help Desk Support, Access, Business Process, Cisco Technologies, Computer Hardware, Call Centers, Disaster Recovery, Hardware, IT Operations, IT Management, Laptops, Linux, Microsoft Exchange, Networking, Project Delivery, Project Planning, Red Hat Linux, Servers, Software Documentation, Software Installation, System Administration, Training, Windows Server, ITIL
Education
CompTIA 2007 — 2007
N/A, A+
Louisiana State University 1998 — 2001
BS, Microbiology
Louisiana State University 1997 — 2001
BS, Psychology
Debbie Chico's Stream Global Services Experience September 2009 - December 2009
Job Customer Care Professional, Heath Insurance Specialist, Trainer
Industry Hospital & Health Care
Experience
Albuquerque, NM January 2012 - June 2012
Stream Global Services September 2009 - December 2009
Palo Alto Medical Foundation May 2008 - December 2009
Clinical Labs of Hawaii January 2007 - December 2007
Skills
Policy, Talent Acquisition, Talent Management, Recruiting, Human Resources, Change Management
Education
New Mexico Comnmunity College 2004 — 2007
Associate's degree, Health/Health Care Administration/Management
Loyola Marymount University 1978 — 1980
Did not graduate, English Literature (British and Commonwealth)
Albuquerque, NM January 2012 - June 2012
Stream Global Services September 2009 - December 2009
Palo Alto Medical Foundation May 2008 - December 2009
Clinical Labs of Hawaii January 2007 - December 2007
Skills
Policy, Talent Acquisition, Talent Management, Recruiting, Human Resources, Change Management
Education
New Mexico Comnmunity College 2004 — 2007
Associate's degree, Health/Health Care Administration/Management
Loyola Marymount University 1978 — 1980
Did not graduate, English Literature (British and Commonwealth)
Andy Xia's Stream Global Services Experience August 2003 - July 2008
Job Purchaser and Data Analyst at Prime Choice Auto Parts
Industry Automotive
Experience
Prime Choice Auto Parts March 2012 - July 2014
D+H July 2009 - January 2012
Google April 2008 - May 2009
Stream Global Services August 2003 - July 2008
Skills
After Effects, Flash, Animation, Illustrator, Photoshop, Microsoft Excel, Microsoft Word, Outlook Express, WMS Implementations, Purchasing Processes, Purchasing Negotiation, Purchasing, Global Sourcing, Supplier Sourcing, Data Entry, Data Analysis, Database Administration, Master Data Management, Purchase Orders, Profit Margins, Procedure Development, Procedure Creation, International Liaison, Market Research, Market Analysis, Inventory Analysis, Inventory Management
Education
Loyalist College 2004 — 2007
Animation
Prime Choice Auto Parts March 2012 - July 2014
D+H July 2009 - January 2012
Google April 2008 - May 2009
Stream Global Services August 2003 - July 2008
Skills
After Effects, Flash, Animation, Illustrator, Photoshop, Microsoft Excel, Microsoft Word, Outlook Express, WMS Implementations, Purchasing Processes, Purchasing Negotiation, Purchasing, Global Sourcing, Supplier Sourcing, Data Entry, Data Analysis, Database Administration, Master Data Management, Purchase Orders, Profit Margins, Procedure Development, Procedure Creation, International Liaison, Market Research, Market Analysis, Inventory Analysis, Inventory Management
Education
Loyalist College 2004 — 2007
Animation
Ryan Ripple's Stream Global Services Experience April 2007 - April 2009
Job IT Manager at Unemployeed looking for opportunity
Industry Computer & Network Security
Experience
Unemployeed looking for opportunity It ManagerVengroff Williams, Inc.August 2013 - September 2015
Expert Global Solutions May 2012 - July 2013
Star2Star Communications, LLC August 2010 - October 2011
Stream Global Services April 2007 - April 2009
Outsource America, Inc. October 2004 - March 2007
Albertsons October 2001 - October 2004
Derek's Sports Bar and Grill January 1999 - July 2001
Skills
Troubleshooting, Network Administration, Software Installation, VoIP, Time Management, Customer Service, Cisco Technologies, Computer Hardware, Computer Science, Computer Information..., Computers, Computer Repair, Active Directory, Windows, Windows Server, Networking, Linux, Dell Computers, Dell PowerEdge Servers, DCSE, Software Engineering, VMware, Remote Desktop, Server Administration, Servers
Education
Manatee Technical Institute 2009 — 2010
Certifications, Network Support Services
The Ohio State University 1999 — 2001
AA, Computer Arts
Unemployeed looking for opportunity It ManagerVengroff Williams, Inc.August 2013 - September 2015
Expert Global Solutions May 2012 - July 2013
Star2Star Communications, LLC August 2010 - October 2011
Stream Global Services April 2007 - April 2009
Outsource America, Inc. October 2004 - March 2007
Albertsons October 2001 - October 2004
Derek's Sports Bar and Grill January 1999 - July 2001
Skills
Troubleshooting, Network Administration, Software Installation, VoIP, Time Management, Customer Service, Cisco Technologies, Computer Hardware, Computer Science, Computer Information..., Computers, Computer Repair, Active Directory, Windows, Windows Server, Networking, Linux, Dell Computers, Dell PowerEdge Servers, DCSE, Software Engineering, VMware, Remote Desktop, Server Administration, Servers
Education
Manatee Technical Institute 2009 — 2010
Certifications, Network Support Services
The Ohio State University 1999 — 2001
AA, Computer Arts
Alison McKerlie's Stream Global Services Experience June 2005 - August 2005
Job Supply Chain Supervisor at Dyson
Industry Logistics and Supply Chain
Experience
Dyson January 2014 - Present
Unilever April 2012 - January 2014
Canadian Tire August 2011 - April 2012
Canadian Tire 2009 - July 2011
Celestica May 2007 - August 2008
3M May 2006 - August 2006
Stream Global Services June 2005 - August 2005
Skills
Inventory Management, Forecasting, Replenishment, Supply Chain, Supply Chain Management, Demand Planning, Vendor Relations, Logistics, Access, Visio, Problem Solving, Time Management, Excel, Data Analysis
Education
McMaster University 2004 — 2009
Honours Bachelor of Commerce
Dyson January 2014 - Present
Unilever April 2012 - January 2014
Canadian Tire August 2011 - April 2012
Canadian Tire 2009 - July 2011
Celestica May 2007 - August 2008
3M May 2006 - August 2006
Stream Global Services June 2005 - August 2005
Skills
Inventory Management, Forecasting, Replenishment, Supply Chain, Supply Chain Management, Demand Planning, Vendor Relations, Logistics, Access, Visio, Problem Solving, Time Management, Excel, Data Analysis
Education
McMaster University 2004 — 2009
Honours Bachelor of Commerce
Gilbert Tamez's Stream Global Services Experience 1993 - 1995
Job IT Director at Nevill
Industry Computer Networking
Experience
Nevill Imaging Solutions 2008 - Present
Intechra 2005 - 2008
Technelogic Corporation 2004 - 2005
SMB Technology Partners 2003 - 2004
Denitech Corporation 2001 - 2003
Citi 1998 - 2001
Ensco 1995 - 1998
Stream Global Services 1993 - 1995
United States Marine Corps 1988 - 1993
Skills
Voice/Data..., Personnel Development, Desktop Management, Systems Engineer, Hardware/Software..., Business Process..., Vendor Management, Team Management, Systems Analysis, Systems Design, Technical Support, Network Engineer, Project Management, VMware, DHCP, Data Center, VPN, Active Directory, Microsoft SQL Server, Microsoft Certified..., Servers, Blackberry Enterprise..., Integration, IT Strategy, Communication, Microsoft Exchange, Windows Server, Business Analysis, Virtualization, Software Documentation, Managed Print Services, Infrastructure, Document Management, IT Management, Networking, Hardware, WAN, Network Security, Printers, Security, Network Administration, VoIP, IT Service Management, Document Imaging, Backup Exec, IIS, DNS, Software Installation, System Administration, Microsoft Technologies
Education
LeTourneau University
Bachelor of Business Administration (BBA), Business Administration
Nevill Imaging Solutions 2008 - Present
Intechra 2005 - 2008
Technelogic Corporation 2004 - 2005
SMB Technology Partners 2003 - 2004
Denitech Corporation 2001 - 2003
Citi 1998 - 2001
Ensco 1995 - 1998
Stream Global Services 1993 - 1995
United States Marine Corps 1988 - 1993
Skills
Voice/Data..., Personnel Development, Desktop Management, Systems Engineer, Hardware/Software..., Business Process..., Vendor Management, Team Management, Systems Analysis, Systems Design, Technical Support, Network Engineer, Project Management, VMware, DHCP, Data Center, VPN, Active Directory, Microsoft SQL Server, Microsoft Certified..., Servers, Blackberry Enterprise..., Integration, IT Strategy, Communication, Microsoft Exchange, Windows Server, Business Analysis, Virtualization, Software Documentation, Managed Print Services, Infrastructure, Document Management, IT Management, Networking, Hardware, WAN, Network Security, Printers, Security, Network Administration, VoIP, IT Service Management, Document Imaging, Backup Exec, IIS, DNS, Software Installation, System Administration, Microsoft Technologies
Education
LeTourneau University
Bachelor of Business Administration (BBA), Business Administration
Sarah McCarter's Stream Global Services Experience September 2007 - January 2010
Job Principal Business Analyst at TeleTech
Industry Internet
Experience
eLoyalty, a TeleTech Company May 2013 - Present
Salesforce.com May 2011 - March 2013
Nelson Technology September 2010 - May 2011
Stream Global Services September 2007 - January 2010
Skills
Salesforce.com, Force.com, SaaS, Cloud Computing, PaaS, Salesforce.com..., SFDC, Google Apps, CRM, Salesforce.com..., Building Relationships, Technical Support, Call Centers, Business Process, Analytics, Enterprise Software, Marketing Automation, Cloud Applications, Salesforce Administrator, Professional Services, Salesforce.com..., Management, Business Analysis, Business Intelligence, Integration, Agile Methodologies, Vendor Management
Education
State University of New York College at Fredonia 2006 — 2010
B.S., Geology
Jefferson Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Le Moyne College 2001 — 2003
Harrisville Central
Harrisville Central
Harrisville Central
eLoyalty, a TeleTech Company May 2013 - Present
Salesforce.com May 2011 - March 2013
Nelson Technology September 2010 - May 2011
Stream Global Services September 2007 - January 2010
Skills
Salesforce.com, Force.com, SaaS, Cloud Computing, PaaS, Salesforce.com..., SFDC, Google Apps, CRM, Salesforce.com..., Building Relationships, Technical Support, Call Centers, Business Process, Analytics, Enterprise Software, Marketing Automation, Cloud Applications, Salesforce Administrator, Professional Services, Salesforce.com..., Management, Business Analysis, Business Intelligence, Integration, Agile Methodologies, Vendor Management
Education
State University of New York College at Fredonia 2006 — 2010
B.S., Geology
Jefferson Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Le Moyne College 2001 — 2003
Harrisville Central
Harrisville Central
Harrisville Central
Nathan Meyer's Stream Global Services Experience August 2007 - January 2008
Job Systems Developer at Treehouse
Industry Information Technology and Services
Experience
Treehouse Island Inc. December 2013 - Present
Blue Box Group February 2013 - December 2013
Blue Box Group September 2012 - February 2013
Yahoo! January 2008 - September 2012
Stream Global Services August 2007 - January 2008
Stream Global Services August 2006 - August 2007
Skills
MySQL, Apache, Ruby, Linux, E-commerce, Scalability, Troubleshooting, Cloud Computing, PHP, Perl, HTML, Git, Open Source, Bash, Technical Support, JavaScript, LAMP, Shell Scripting, Unix, Ruby on Rails, Web Applications, Web Development, CSS, Ubuntu, PostgreSQL, CentOS, MongoDB, High Availability, Red Hat Linux, Linux System..., Distributed Systems, Keyboard Skills, Mouse Handling, Card Games
Education
Lane Community College
Computer Science
Treehouse Island Inc. December 2013 - Present
Blue Box Group February 2013 - December 2013
Blue Box Group September 2012 - February 2013
Yahoo! January 2008 - September 2012
Stream Global Services August 2007 - January 2008
Stream Global Services August 2006 - August 2007
Skills
MySQL, Apache, Ruby, Linux, E-commerce, Scalability, Troubleshooting, Cloud Computing, PHP, Perl, HTML, Git, Open Source, Bash, Technical Support, JavaScript, LAMP, Shell Scripting, Unix, Ruby on Rails, Web Applications, Web Development, CSS, Ubuntu, PostgreSQL, CentOS, MongoDB, High Availability, Red Hat Linux, Linux System..., Distributed Systems, Keyboard Skills, Mouse Handling, Card Games
Education
Lane Community College
Computer Science
Wesley Hensley's Stream Global Services Experience 2007 - 2007
Job Sr Data Center Operator at MFP, Inc.
Industry Financial Services
Experience
Financial Credit Services August 2008 - Present
Bayside Community Church 2008 - 2010
Stream Global Services 2007 - 2007
Marshall University October 2004 - June 2006
Skills
Software Documentation, Healthcare Information..., Visio, Process Improvement, Troubleshooting, EMR, HIPAA, Disaster Recovery, Access, Microsoft Office, System Administration, Active Directory, Customer Service, Computer Hardware, Healthcare, XP, Technical Support, Help Desk Support, Outlook, Windows, CPOE, Epic Systems, Call Centers
Education
St. Petersburg College 2009 — 2014
Bachelors, Technology Management
Marshall University 2003 — 2006
Associates, Computer Network Management
Financial Credit Services August 2008 - Present
Bayside Community Church 2008 - 2010
Stream Global Services 2007 - 2007
Marshall University October 2004 - June 2006
Skills
Software Documentation, Healthcare Information..., Visio, Process Improvement, Troubleshooting, EMR, HIPAA, Disaster Recovery, Access, Microsoft Office, System Administration, Active Directory, Customer Service, Computer Hardware, Healthcare, XP, Technical Support, Help Desk Support, Outlook, Windows, CPOE, Epic Systems, Call Centers
Education
St. Petersburg College 2009 — 2014
Bachelors, Technology Management
Marshall University 2003 — 2006
Associates, Computer Network Management
Alyssa Sellers's Stream Global Services Experience 2005 - 2008
Job Talent Acquisition Coordinator at Providence Health & Services
Industry Religious Institutions
Experience
Providence Health & Services January 2015 - Present
Freelance April 2010 - Present
United States Postal Service September 2013 - January 2015
The Groves January 2012 - September 2013
Flextronics 2008 - April 2010
Stream Global Services 2005 - 2008
Skills
Interviews, Employee Relations, Onboarding, Applicant Tracking..., College Recruiting, Coaching, Employee Training, Training, Recruiting, Leadership, Human Resources, Leadership Development
Education
McNeese State University 1999 — 2003
Bachelor of Science (B.S.), Mass Communication/Media Studies, Visual Arts
Providence Health & Services January 2015 - Present
Freelance April 2010 - Present
United States Postal Service September 2013 - January 2015
The Groves January 2012 - September 2013
Flextronics 2008 - April 2010
Stream Global Services 2005 - 2008
Skills
Interviews, Employee Relations, Onboarding, Applicant Tracking..., College Recruiting, Coaching, Employee Training, Training, Recruiting, Leadership, Human Resources, Leadership Development
Education
McNeese State University 1999 — 2003
Bachelor of Science (B.S.), Mass Communication/Media Studies, Visual Arts
Joe Manarite's Stream Global Services Experience 2007 - 2009
Job Help Desk Support at Universal North America
Industry Computer Networking
Experience
Universal North America September 2013 - Present
CGS 2011 - 2012
Phone & Game Source 2010 - 2011
Stream Global Services 2007 - 2009
Skills
Customer Service, Teaching, Outlook, Training, Windows, Microsoft Word, PowerPoint, Research, Public Speaking, Strategic Planning, Networking, Technical Support, Active Directory, Troubleshooting, DNS, Routers, DHCP, Windows 7, Cisco Technologies, TCP/IP, Switches, Software Installation, CCNA, Network Administration, Computer Hardware, Security, VLAN, Operating Systems, VMware, Laptops, Firewalls, OSPF, System Deployment, CompTIA, IIS, Remote Desktop, Cisco IOS, EIGRP, Hardware, RIP, Windows Vista, Computer Security, BGP, A+ Certified, Antivirus, LAN-WAN, CompTIA A+, Windows XP
Education
Manatee Technical Institute 2012 — 2013
Network Support Services Specialist, Computer Systems Networking and Telecommunications
Western Governors University
Information Technology
Universal North America September 2013 - Present
CGS 2011 - 2012
Phone & Game Source 2010 - 2011
Stream Global Services 2007 - 2009
Skills
Customer Service, Teaching, Outlook, Training, Windows, Microsoft Word, PowerPoint, Research, Public Speaking, Strategic Planning, Networking, Technical Support, Active Directory, Troubleshooting, DNS, Routers, DHCP, Windows 7, Cisco Technologies, TCP/IP, Switches, Software Installation, CCNA, Network Administration, Computer Hardware, Security, VLAN, Operating Systems, VMware, Laptops, Firewalls, OSPF, System Deployment, CompTIA, IIS, Remote Desktop, Cisco IOS, EIGRP, Hardware, RIP, Windows Vista, Computer Security, BGP, A+ Certified, Antivirus, LAN-WAN, CompTIA A+, Windows XP
Education
Manatee Technical Institute 2012 — 2013
Network Support Services Specialist, Computer Systems Networking and Telecommunications
Western Governors University
Information Technology
Christian Reiss's Stream Global Services Experience January 2011 - November 2013
Job Technical Support Representative at SmartPrint Inc.
Industry Information Technology and Services
Experience
SmartPrint Inc. June 2015 - Present
Stream Global Services January 2011 - November 2013
Belleville Hyundai July 2007 - March 2008
Stream September 2002 - November 2006
London Life January 1993 - January 1996
Guillevin International January 1984 - January 1993
Skills
Computer Hardware, Troubleshooting, XP, Windows, Active Directory, Printer Configuration, Windows 7, Microsoft Office, Spyware, Virus removal, Data Recovery, Technical Support, Operating Systems, Laptops, Networking, Help Desk Support, Software Installation, DNS, Printers, Antivirus, Computer Maintenance, Cabling, Customer Satisfaction, Routers, Network Administration, Virus Removal, Hardware Installation, Computer Security, LAN-WAN, Hardware, Desktop Computers, Hardware Support, Sales, VPN, Leadership, Customer Service, Computer Repair, Social Media Marketing, Team Building, Call Centers, Wireless Networking, Workstations, Windows Server
Education
Loyalist College 2001 — 2002
Microsoft Certified System Engineer, Computer Systems Networking and Telecommunications
Loyalist College 2001 — 2002
MCSE, Microsoft
John English
SmartPrint Inc. June 2015 - Present
Stream Global Services January 2011 - November 2013
Belleville Hyundai July 2007 - March 2008
Stream September 2002 - November 2006
London Life January 1993 - January 1996
Guillevin International January 1984 - January 1993
Skills
Computer Hardware, Troubleshooting, XP, Windows, Active Directory, Printer Configuration, Windows 7, Microsoft Office, Spyware, Virus removal, Data Recovery, Technical Support, Operating Systems, Laptops, Networking, Help Desk Support, Software Installation, DNS, Printers, Antivirus, Computer Maintenance, Cabling, Customer Satisfaction, Routers, Network Administration, Virus Removal, Hardware Installation, Computer Security, LAN-WAN, Hardware, Desktop Computers, Hardware Support, Sales, VPN, Leadership, Customer Service, Computer Repair, Social Media Marketing, Team Building, Call Centers, Wireless Networking, Workstations, Windows Server
Education
Loyalist College 2001 — 2002
Microsoft Certified System Engineer, Computer Systems Networking and Telecommunications
Loyalist College 2001 — 2002
MCSE, Microsoft
John English
rene barraza's Stream Global Services Experience March 2009 - Present
Job : SME Tech Support
Industry Computer Software
Experience
Stream Global Services March 2009 - Present
KOM Networks September 2003 - October 2008
Domtar March 1997 - December 1999
Skills
.NET, PHP, Linux, CSS, Visual Studio, Programming, Windows, Databases, Unix, Microsoft Office, Software Engineering, jQuery
Education
McGill University 1986 — 2000
University of Florida 1979 — 1984
Bachelor of Applied Science (B.A.Sc.), Computer Science
Stream Global Services March 2009 - Present
KOM Networks September 2003 - October 2008
Domtar March 1997 - December 1999
Skills
.NET, PHP, Linux, CSS, Visual Studio, Programming, Windows, Databases, Unix, Microsoft Office, Software Engineering, jQuery
Education
McGill University 1986 — 2000
University of Florida 1979 — 1984
Bachelor of Applied Science (B.A.Sc.), Computer Science
Ju-el Robinson's Stream Global Services Experience February 2010 - July 2011
Job Seeking employment in Salem, Oregon area
Industry Information Technology and Services
Experience
Oregon State Lottery August 2015 - Present
Oregon Youth Authority June 2015 - Present
Unemployed June 2015 - July 2015
Xerox August 2013 - April 2015
Regence Blue Cross Blue Shield May 2013 - June 2013
Yahoo! February 2013 - April 2013
NWEA August 2011 - September 2012
Stream Global Services February 2010 - July 2011
Skills
Customer Service, Technical Support, Help Desk Support, Troubleshooting, Web Design, HTML, SharePoint, Microsoft Excel, Training, Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, System Administration, Teamwork, Time Management, Management, Sales, English, Research, Teaching, Public Speaking, Access, SQL, Leadership, Coaching, Computer Hardware, Windows 7, Printers, Windows XP, Laptops, Networking, Remote Desktop, Team Leadership, Operating Systems, Dell Computers, Hardware, Antivirus, Windows Server, Workstations, Visio, Programming, C
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
BS (nearly finished/not graduated), Computer Systems Networking and Telecommunications
Kaplan University-Des Moines Campus/online 2009 — 2011
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Oregon State Lottery August 2015 - Present
Oregon Youth Authority June 2015 - Present
Unemployed June 2015 - July 2015
Xerox August 2013 - April 2015
Regence Blue Cross Blue Shield May 2013 - June 2013
Yahoo! February 2013 - April 2013
NWEA August 2011 - September 2012
Stream Global Services February 2010 - July 2011
Skills
Customer Service, Technical Support, Help Desk Support, Troubleshooting, Web Design, HTML, SharePoint, Microsoft Excel, Training, Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, System Administration, Teamwork, Time Management, Management, Sales, English, Research, Teaching, Public Speaking, Access, SQL, Leadership, Coaching, Computer Hardware, Windows 7, Printers, Windows XP, Laptops, Networking, Remote Desktop, Team Leadership, Operating Systems, Dell Computers, Hardware, Antivirus, Windows Server, Workstations, Visio, Programming, C
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
BS (nearly finished/not graduated), Computer Systems Networking and Telecommunications
Kaplan University-Des Moines Campus/online 2009 — 2011
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Joshua Kitzrow's Stream Global Services Experience April 2010 - May 2010
Job Inventory Specialist at Walgreens
Industry Retail
Experience
Walgreens July 2013 - Present
bon appetit management company February 2011 - July 2013
PetSmart February 2011 - August 2011
Edible Arrangements February 2011 - February 2011
Brookstone November 2010 - January 2011
Stream Global Services April 2010 - May 2010
Jack in the Box December 2007 - July 2008
Bashas' October 2006 - July 2007
Jack in the Box September 2005 - July 2006
Skills
Pharmacy Technicians, Inventory Management, Leadership, Data Entry, Management, Customer Service, Customer Satisfaction, Sales, Cash Flow, Food, Cashiering, Food Service, Restaurants, Cash Register
Education
Mesa Community College 2008 — 2009
Corona del Sol High School 2005 — 2007
Walgreens July 2013 - Present
bon appetit management company February 2011 - July 2013
PetSmart February 2011 - August 2011
Edible Arrangements February 2011 - February 2011
Brookstone November 2010 - January 2011
Stream Global Services April 2010 - May 2010
Jack in the Box December 2007 - July 2008
Bashas' October 2006 - July 2007
Jack in the Box September 2005 - July 2006
Skills
Pharmacy Technicians, Inventory Management, Leadership, Data Entry, Management, Customer Service, Customer Satisfaction, Sales, Cash Flow, Food, Cashiering, Food Service, Restaurants, Cash Register
Education
Mesa Community College 2008 — 2009
Corona del Sol High School 2005 — 2007
Ian Epstein's Stream Global Services Experience September 2012 - May 2013
Job Epstein for Hire
Industry Higher Education
Experience
home November 2014 - Present
House of Shadows October 2014 - November 2014
Old Chicago Pizza, Mall 205 May 2014 - September 2014
Maurice Lucas Foundation October 2013 - May 2014
Stream Global Services September 2012 - May 2013
Not Sure LLC 2011 - 2013
NextGuru June 2012 - December 2012
Jam On Hawthorne August 2011 - September 2012
Community Vision Incorporated September 2010 - August 2011
B’nai B’rith Youth Camp June 2010 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Time Management, Writing, Public Speaking, Nonprofits, Teaching, Teamwork
Education
University of Oregon 2005 — 2008
Bachelor's degree, Political History, 3.7
Lane Community College 2002 — 2005
AAOT, History, Literature, Ecology, 3.9
home November 2014 - Present
House of Shadows October 2014 - November 2014
Old Chicago Pizza, Mall 205 May 2014 - September 2014
Maurice Lucas Foundation October 2013 - May 2014
Stream Global Services September 2012 - May 2013
Not Sure LLC 2011 - 2013
NextGuru June 2012 - December 2012
Jam On Hawthorne August 2011 - September 2012
Community Vision Incorporated September 2010 - August 2011
B’nai B’rith Youth Camp June 2010 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Time Management, Writing, Public Speaking, Nonprofits, Teaching, Teamwork
Education
University of Oregon 2005 — 2008
Bachelor's degree, Political History, 3.7
Lane Community College 2002 — 2005
AAOT, History, Literature, Ecology, 3.9
Charles McGrath's Stream Global Services Experience 2000 - 2002
Job Volunteer Firefighter Stoneham Auxiliary Fire Department
Industry Photography
Experience
Cmcgrathphotography October 2011 - Present
Stoneham Auxiliary Fire Department August 2012 - Present
Jagartdesigns September 2002 - Present
BCBSMA June 2002 - December 2007
Stream Global Services 2000 - 2002
General Ambulance 2000 - 2002
US Army October 1982 - June 1988
US Army June 1982 - October 1982
Skills
Access, Business Analysis, Database Administration, Microsoft Office, Leadership, Sales, Management, Microsoft Excel, Team Building, Training, HTML, Fire Management
Education
Wentworth Institute of Technology 1998 — 2000
CS, Computer Science
Wentworth Institute of Technology 1998 — 2000
Computer Science
Massasoit Community College 1987 — 1989
Fire Science Technology, 3.75
Northeastern University 1987 — 1987
Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance), 4.0
Cmcgrathphotography October 2011 - Present
Stoneham Auxiliary Fire Department August 2012 - Present
Jagartdesigns September 2002 - Present
BCBSMA June 2002 - December 2007
Stream Global Services 2000 - 2002
General Ambulance 2000 - 2002
US Army October 1982 - June 1988
US Army June 1982 - October 1982
Skills
Access, Business Analysis, Database Administration, Microsoft Office, Leadership, Sales, Management, Microsoft Excel, Team Building, Training, HTML, Fire Management
Education
Wentworth Institute of Technology 1998 — 2000
CS, Computer Science
Wentworth Institute of Technology 1998 — 2000
Computer Science
Massasoit Community College 1987 — 1989
Fire Science Technology, 3.75
Northeastern University 1987 — 1987
Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance), 4.0
Bob Montford's Stream Global Services Experience February 2006 - August 2013
Job CRM Administrator at Riskonnect, Inc.
Industry Information Technology and Services
Experience
Riskonnect, Inc. August 2013 - Present
Stream Global Services February 2006 - August 2013
Skills
Salesforce.com..., Salesforce.com..., CRM, Microsoft Office 2007, Microsoft Office 2003, Windows 7, Windows XP Pro, Visual Basic 5.0/6.0, Bryce, Call Centers, Computer Hardware, Computer Repair, Customer Experience, Customer Satisfaction, Customer Support, Help Desk Support, Microsoft Windows 98, Technical Support, Windows 2000, Windows Vista, Windows XP, XP
Education
Jefferson Community College 1997 — 1998
Liberal Arts and Sciences, General Studies and Humanities
Riskonnect, Inc. August 2013 - Present
Stream Global Services February 2006 - August 2013
Skills
Salesforce.com..., Salesforce.com..., CRM, Microsoft Office 2007, Microsoft Office 2003, Windows 7, Windows XP Pro, Visual Basic 5.0/6.0, Bryce, Call Centers, Computer Hardware, Computer Repair, Customer Experience, Customer Satisfaction, Customer Support, Help Desk Support, Microsoft Windows 98, Technical Support, Windows 2000, Windows Vista, Windows XP, XP
Education
Jefferson Community College 1997 — 1998
Liberal Arts and Sciences, General Studies and Humanities
George T. Nicola's Stream Global Services Experience 1996 - 2009
Job Independent Writing and Editing Professional
Industry Writing and Editing
Experience
(I am retired) August 2010 - Present
Stream Global Services 1996 - 2009
US Bank 1991 - 1994
Willamette Savings 1984 - 1990
Skills
Editing, Proofreading, Creative Writing, Adobe Creative Suite, Blogging, Technical Writing, Web Content, Editorial, Journalism, Copy Editing, Copywriting, Feature Articles, Publishing, Web Content Management, Community Outreach, Speech Writing, Social Media, Nonprofits, Fundraising, Public Speaking
Education
John Carroll University 1963 — 1967
BA, History major, English minor
(I am retired) August 2010 - Present
Stream Global Services 1996 - 2009
US Bank 1991 - 1994
Willamette Savings 1984 - 1990
Skills
Editing, Proofreading, Creative Writing, Adobe Creative Suite, Blogging, Technical Writing, Web Content, Editorial, Journalism, Copy Editing, Copywriting, Feature Articles, Publishing, Web Content Management, Community Outreach, Speech Writing, Social Media, Nonprofits, Fundraising, Public Speaking
Education
John Carroll University 1963 — 1967
BA, History major, English minor
Lyndon Allen's Stream Global Services Experience October 2009 - January 2011
Job Systems Analyst at Tampa General Hospital
Industry Hospital & Health Care
Experience
Tampa General Hospital February 2015 - Present
Tampa General Hospital April 2011 - Present
Tampa General Hospital 2011 - 2012
Stream Global Services October 2009 - January 2011
Skills
Technical Support, Active Directory, Help Desk Support, Windows Server, EHR, Healthcare Information..., Troubleshooting
Education
Lake Area Technical Institute 2002 — 2004
Associate of Science (AS), Computer information systems
Nova
Tampa General Hospital February 2015 - Present
Tampa General Hospital April 2011 - Present
Tampa General Hospital 2011 - 2012
Stream Global Services October 2009 - January 2011
Skills
Technical Support, Active Directory, Help Desk Support, Windows Server, EHR, Healthcare Information..., Troubleshooting
Education
Lake Area Technical Institute 2002 — 2004
Associate of Science (AS), Computer information systems
Nova
Isaac Facey's Stream Global Services Experience July 2009 - January 2011
Job Contractor at Talent Recruiters, Inc.
Industry Information Technology and Services
Experience
Talent Recruiters, Inc. December 2012 - Present
Vertiba January 2012 - November 2012
Active Solutions LLC July 2011 - January 2012
ForceBrain.com January 2011 - July 2011
Stream Global Services July 2009 - January 2011
Skills
Salesforce.com Developer, Technical Architecture, Solution Architecture, Salesforce.com, Force.com, Cloud Computing, SQL Server, SaaS
Education
Jefferson Community College 2002 — 2002
Talent Recruiters, Inc. December 2012 - Present
Vertiba January 2012 - November 2012
Active Solutions LLC July 2011 - January 2012
ForceBrain.com January 2011 - July 2011
Stream Global Services July 2009 - January 2011
Skills
Salesforce.com Developer, Technical Architecture, Solution Architecture, Salesforce.com, Force.com, Cloud Computing, SQL Server, SaaS
Education
Jefferson Community College 2002 — 2002
Tim Howrey's Stream Global Services Experience October 1998 - September 2009
Job Computer Service Technician at Xerox Corporation
Industry Printing
Experience
LaCie/Seagate April 2015 - 2015
Xerox Corporation June 2010 - 2015
Stream Global Services October 1998 - September 2009
Skills
Photoshop, Illustrator, Adobe Acrobat, Proficient in InDesign, iPhone, Pagemaker, iLife '11 Suite, iWork...
Education
LeTourneau University 1975 — 1977
LaCie/Seagate April 2015 - 2015
Xerox Corporation June 2010 - 2015
Stream Global Services October 1998 - September 2009
Skills
Photoshop, Illustrator, Adobe Acrobat, Proficient in InDesign, iPhone, Pagemaker, iLife '11 Suite, iWork...
Education
LeTourneau University 1975 — 1977
Laura Lachenauer's Stream Global Services Experience June 2012 - March 2013
Job Business Consulting – Senior Consultant
Industry Computer Software
Experience
NTT DATA Americas May 2015 - Present
NTT DATA Corporation July 2014 - Present
Sales Optimizer, LLC May 2013 - July 2014
Sales Optimizer, LLC March 2013 - May 2013
Stream Global Services June 2012 - March 2013
Stream Global Services March 2012 - June 2012
Stream Global Services October 2011 - March 2012
HR Consultant January 2011 - May 2011
Watertown Savings Bank October 2007 - October 2010
Skills
Microsoft Office, Salesforce.com, Outlook, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Data Entry, CRM, Teamwork, Data Analysis, Data Management, Public Speaking, Time Management, Management, Training, Leadership, Troubleshooting, Access, Integration, Team Leadership, Customer Satisfaction, Business Process, Data Migration, Windows, Sales Operations, Workforce Management, System Administration, Lotus Notes, Technical Support, Customer Experience, Human Resources, Call Centers, Analytics, Software Documentation, Salesforce.com..., Salesforce Administrator, Business Analysis, Process Improvement
Education
State University of New York College at Oswego 2007 — 2011
B.S., Human Resource Management
Jefferson Community College 2002 — 2006
A.S., Business Administration
NTT DATA Americas May 2015 - Present
NTT DATA Corporation July 2014 - Present
Sales Optimizer, LLC May 2013 - July 2014
Sales Optimizer, LLC March 2013 - May 2013
Stream Global Services June 2012 - March 2013
Stream Global Services March 2012 - June 2012
Stream Global Services October 2011 - March 2012
HR Consultant January 2011 - May 2011
Watertown Savings Bank October 2007 - October 2010
Skills
Microsoft Office, Salesforce.com, Outlook, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Data Entry, CRM, Teamwork, Data Analysis, Data Management, Public Speaking, Time Management, Management, Training, Leadership, Troubleshooting, Access, Integration, Team Leadership, Customer Satisfaction, Business Process, Data Migration, Windows, Sales Operations, Workforce Management, System Administration, Lotus Notes, Technical Support, Customer Experience, Human Resources, Call Centers, Analytics, Software Documentation, Salesforce.com..., Salesforce Administrator, Business Analysis, Process Improvement
Education
State University of New York College at Oswego 2007 — 2011
B.S., Human Resource Management
Jefferson Community College 2002 — 2006
A.S., Business Administration
Tyler Gallagher's Stream Global Services Experience May 2013 - February 2014
Job Engineering Student, Technical Support Specialist
Industry Mechanical or Industrial Engineering
Experience
Liberty University February 2014 - Present
Stream Global Services May 2013 - February 2014
Cumberland Christian School August 2010 - June 2011
Holy Grounds Cafe January 2007 - January 2011
Skills
Critical Thinking, Efficiency Improvement, Cost Reduction...
Education
Liberty University 2014 — 2018
B.S. in Electrical Engineering anticipated Spring 2018, Electrical and Electronics Engineering, Junior
Liberty University February 2014 - Present
Stream Global Services May 2013 - February 2014
Cumberland Christian School August 2010 - June 2011
Holy Grounds Cafe January 2007 - January 2011
Skills
Critical Thinking, Efficiency Improvement, Cost Reduction...
Education
Liberty University 2014 — 2018
B.S. in Electrical Engineering anticipated Spring 2018, Electrical and Electronics Engineering, Junior
Kristopher Ball's Stream Global Services Experience January 1999 - July 2002
Job
Industry Biotechnology
Experience
Baxter International Inc. May 2015 - Present
Comcast July 2002 - May 2015
Stream Global Services January 1999 - July 2002
Skills
ELISA, Cell Culture, Cell Counting, cGMP manufacturing, Pipetting, Fume Hoods, Media Preparation, Agarose Gel..., Affinity Chromatography, Workforce Management, eWFM, Biotechnology, GMP, Gel Electrophoresis, Chromatography, SOP, Microscopes, Incubators, Clean Rooms, Aseptic Technique, Aseptic Processing
Education
Middlesex Community College 2012 — 2014
Certificate in Biotechnology, Biotechnology, Current 3.85 GPA
University of Massachusetts at Lowell 2005 — 2009
Associates in Information Technology, Courses include Business Writing, Microsoft Office, Networking, TCP/IP Protocol and C Programming., GPA 3.84
acton boxborough high school 1988 — 1992
Baxter International Inc. May 2015 - Present
Comcast July 2002 - May 2015
Stream Global Services January 1999 - July 2002
Skills
ELISA, Cell Culture, Cell Counting, cGMP manufacturing, Pipetting, Fume Hoods, Media Preparation, Agarose Gel..., Affinity Chromatography, Workforce Management, eWFM, Biotechnology, GMP, Gel Electrophoresis, Chromatography, SOP, Microscopes, Incubators, Clean Rooms, Aseptic Technique, Aseptic Processing
Education
Middlesex Community College 2012 — 2014
Certificate in Biotechnology, Biotechnology, Current 3.85 GPA
University of Massachusetts at Lowell 2005 — 2009
Associates in Information Technology, Courses include Business Writing, Microsoft Office, Networking, TCP/IP Protocol and C Programming., GPA 3.84
acton boxborough high school 1988 — 1992
Matt Denney's Stream Global Services Experience August 2005 - February 2008
Job Driver Trainer at Freeman Bus Corporation
Industry Transportation/Trucking/Railroad
Experience
Freeman Bus Corporation November 2012 - Present
Freeman Bus Corp. March 2010 - November 2012
General Brown Central School District February 2007 - October 2010
Valentine Stores, Inc. July 2008 - March 2010
Stream Global Services August 2005 - February 2008
B & E Transit Mix, Inc. June 2002 - August 2005
Felton Brothers Transit Mix, Inc. July 2001 - June 2002
Skills
Customer Satisfaction, Inventory Management, Customer Service, Call Centers, Technical Support, Inventory Control, Microsoft Office, Microsoft Excel, Training, Microsoft Word, PowerPoint
Education
Jefferson Community College 1994 — 1997
Engineering Science
Freeman Bus Corporation November 2012 - Present
Freeman Bus Corp. March 2010 - November 2012
General Brown Central School District February 2007 - October 2010
Valentine Stores, Inc. July 2008 - March 2010
Stream Global Services August 2005 - February 2008
B & E Transit Mix, Inc. June 2002 - August 2005
Felton Brothers Transit Mix, Inc. July 2001 - June 2002
Skills
Customer Satisfaction, Inventory Management, Customer Service, Call Centers, Technical Support, Inventory Control, Microsoft Office, Microsoft Excel, Training, Microsoft Word, PowerPoint
Education
Jefferson Community College 1994 — 1997
Engineering Science
Melissa Parker's Stream Global Services Experience December 2012 - March 2013
Job Salesforce Administrator at Clean Energy Collective
Industry Utilities
Experience
Clean Energy Collective August 2014 - Present
Riskonnect, Inc. March 2013 - August 2014
Stream Global Services December 2012 - March 2013
Stream Global Services February 2012 - December 2012
Stream Global Services June 2011 - February 2012
Education
Jefferson Community College 2003 — 2007
Associate of Arts and Sciences (A.A.S.), Office Technology
Clean Energy Collective August 2014 - Present
Riskonnect, Inc. March 2013 - August 2014
Stream Global Services December 2012 - March 2013
Stream Global Services February 2012 - December 2012
Stream Global Services June 2011 - February 2012
Education
Jefferson Community College 2003 — 2007
Associate of Arts and Sciences (A.A.S.), Office Technology
Janie Emmert, PHR's Stream Global Services Experience October 2006 - July 2011
Job Benefits Administrator at Anderson Merchandisers
Industry Retail
Experience
Anderson Merchandisers March 2014 - Present
Wylie ISD September 2011 - March 2014
Stream Global Services October 2006 - July 2011
Corgan Associates February 2006 - October 2006
CARQUEST September 1999 - January 2006
Skills
Employee Benefits, HRIS, FMLA, Open Enrollment, Human Resources, Exit Interviews, Onboarding, Employee Relations, Workers Compensation, Payroll, Benefits Administration, COBRA, Deferred Compensation, Employee Engagement, Performance Management, Talent Acquisition, Legal Compliance, Talent Management, New Hire Orientations, HR Policies, ADP Payroll, Workforce Planning, Labor Relations, Applicant Tracking..., Management, Workday, MS Excel Pivot Tables
Education
Louisiana Tech University 1993 — 1997
Bachelor's degree, Human Resources Management/Personnel Administration, General
Anderson Merchandisers March 2014 - Present
Wylie ISD September 2011 - March 2014
Stream Global Services October 2006 - July 2011
Corgan Associates February 2006 - October 2006
CARQUEST September 1999 - January 2006
Skills
Employee Benefits, HRIS, FMLA, Open Enrollment, Human Resources, Exit Interviews, Onboarding, Employee Relations, Workers Compensation, Payroll, Benefits Administration, COBRA, Deferred Compensation, Employee Engagement, Performance Management, Talent Acquisition, Legal Compliance, Talent Management, New Hire Orientations, HR Policies, ADP Payroll, Workforce Planning, Labor Relations, Applicant Tracking..., Management, Workday, MS Excel Pivot Tables
Education
Louisiana Tech University 1993 — 1997
Bachelor's degree, Human Resources Management/Personnel Administration, General
Eric Caney-Peterson's Stream Global Services Experience February 2007 - May 2008
Job Technical Support Agent at support.com
Industry Computer Software
Experience
Fixed Fee I.T. June 2012 - March 2014
support.com February 2010 - June 2012
Comcast May 2008 - January 2010
Stream Global Services February 2007 - May 2008
Skills
Remote Desktop, Help Desk Support, Active Directory, Group Policy, WDS, Microsoft Exchange, Dell OpenManage, Kaseya, ConnectWise, Microsoft Office, Remedy Ticketing System, Virus Removal, Wireless Networking, Windows, Sonicwall, OS X, Mac OS X, Printers, Adobe Acrobat, Troubleshooting, Hardware Support, Technical Support, Networking, Tablets, Smartphones, Modems, Switches, Hubs, Error Correction, Errors, Error Analysis, Process Explorer, Computer Hardware, Computer Software..., Computer Repair, Computers, Computer Maintenance, Blue Screen, Software Installation, Home Networking, Remote Troubleshooting, Windows Server, Routers, Malwarebytes, CSG
Education
Le Cordon Bleu College of Culinary Arts-Portland 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Fixed Fee I.T. June 2012 - March 2014
support.com February 2010 - June 2012
Comcast May 2008 - January 2010
Stream Global Services February 2007 - May 2008
Skills
Remote Desktop, Help Desk Support, Active Directory, Group Policy, WDS, Microsoft Exchange, Dell OpenManage, Kaseya, ConnectWise, Microsoft Office, Remedy Ticketing System, Virus Removal, Wireless Networking, Windows, Sonicwall, OS X, Mac OS X, Printers, Adobe Acrobat, Troubleshooting, Hardware Support, Technical Support, Networking, Tablets, Smartphones, Modems, Switches, Hubs, Error Correction, Errors, Error Analysis, Process Explorer, Computer Hardware, Computer Software..., Computer Repair, Computers, Computer Maintenance, Blue Screen, Software Installation, Home Networking, Remote Troubleshooting, Windows Server, Routers, Malwarebytes, CSG
Education
Le Cordon Bleu College of Culinary Arts-Portland 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Katherine Dell's Stream Global Services Experience July 2012 - Present
Job Insurance Representative at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services July 2012 - Present
Transworld Entertainment July 2011 - July 2012
Education
Jefferson Community College
Le Moyne College
Stream Global Services July 2012 - Present
Transworld Entertainment July 2011 - July 2012
Education
Jefferson Community College
Le Moyne College
sharonda perry's Stream Global Services Experience April 2012 - Present
Job customer care representative at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services April 2012 - Present
Stream Global Services April 2012 - Present
Banner Health February 2011 - August 2011
Taco Bell August 2010 - March 2011
Education
Lamson College 2010 — 2011
n/a
Stream Global Services April 2012 - Present
Stream Global Services April 2012 - Present
Banner Health February 2011 - August 2011
Taco Bell August 2010 - March 2011
Education
Lamson College 2010 — 2011
n/a
Joanne Khtou's Stream Global Services Experience March 2009 - December 2013
Job
Industry Hospitality
Experience
Stream Global Services March 2009 - December 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Mid Florida Tech 2002 — 2003
Hospitality manegment, Tourism and Travel Services Management
Stream Global Services March 2009 - December 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Mid Florida Tech 2002 — 2003
Hospitality manegment, Tourism and Travel Services Management
Stephanie Lupercio's Stream Global Services Experience May 2012 - Present
Job Customer Service Rep. at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services May 2012 - Present
Walmart June 2011 - May 2012
Alorica March 2011 - May 2011
Skills
Bilingual-English/Spanis..., Typing, Cashiering, Customer Service
Education
Los Angeles City College
N/A, Liberal Arts and Sciences/Liberal Studies
Western Iowa Tech Community College
N/A, Liberal Arts and Sciences/Liberal Studies
Stream Global Services May 2012 - Present
Walmart June 2011 - May 2012
Alorica March 2011 - May 2011
Skills
Bilingual-English/Spanis..., Typing, Cashiering, Customer Service
Education
Los Angeles City College
N/A, Liberal Arts and Sciences/Liberal Studies
Western Iowa Tech Community College
N/A, Liberal Arts and Sciences/Liberal Studies
Phillip Montague's Stream Global Services Experience December 2009 - August 2011
Job Searching for the next opportunity...
Industry Information Technology and Services
Experience
ITW May 2013 - September 2015
Florida Southern College August 2011 - May 2013
Stream Global Services December 2009 - August 2011
Skills
Troubleshooting, Information Technology, Networking, Spanish-speaking, Active Directory, Help Desk Support, Technical Support, Customer Service, Volunteering, Computer Repair, Symantec Endpoint..., Microsoft Access, Microsoft Office, Operations Management, Computer Hardware, Stage Lighting, Strategic Planning, Team Building, Windows Server
Education
Keiser University-Ft Lauderdale 2014 — 2015
Bachelor’s Degree, Multi/Interdisciplinary Studies (Information Technology and Business Administration)
Keiser University-Ft Lauderdale 2012 — 2014
Associate's Degree, Information Technology
Polk Community College 2009 — 2012
Associate of Arts (AA)
ITW May 2013 - September 2015
Florida Southern College August 2011 - May 2013
Stream Global Services December 2009 - August 2011
Skills
Troubleshooting, Information Technology, Networking, Spanish-speaking, Active Directory, Help Desk Support, Technical Support, Customer Service, Volunteering, Computer Repair, Symantec Endpoint..., Microsoft Access, Microsoft Office, Operations Management, Computer Hardware, Stage Lighting, Strategic Planning, Team Building, Windows Server
Education
Keiser University-Ft Lauderdale 2014 — 2015
Bachelor’s Degree, Multi/Interdisciplinary Studies (Information Technology and Business Administration)
Keiser University-Ft Lauderdale 2012 — 2014
Associate's Degree, Information Technology
Polk Community College 2009 — 2012
Associate of Arts (AA)
Andrew McKenney's Stream Global Services Experience July 2009 - September 2011
Job Assistant Manager at Waffle House
Industry Restaurants
Experience
Waffle House September 2012 - Present
MOSI (Museum of Science & Industry) October 2011 - August 2012
Stream Global Services July 2009 - September 2011
Skills
Customer Service, Customer Retention, Team Management, Team Leadership, Computer Proficiency
Education
University of South Florida 2011 — 2012
Mechanical Engineering
Middle Tennessee State University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Waffle House September 2012 - Present
MOSI (Museum of Science & Industry) October 2011 - August 2012
Stream Global Services July 2009 - September 2011
Skills
Customer Service, Customer Retention, Team Management, Team Leadership, Computer Proficiency
Education
University of South Florida 2011 — 2012
Mechanical Engineering
Middle Tennessee State University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Anne Speer's Stream Global Services Experience 2013 - January 2014
Job Residential Support Staff at Transitional Living Services of Northern NY
Industry Mental Health Care
Experience
Transitional Living Services of Northern NY March 2012 - Present
Stream Global Services 2013 - January 2014
JCC Melvil Dewey Library September 2010 - June 2011
Skills
Microsoft Office, Customer Service, Mental Health, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Research, Coaching, Social Services, Case Management, Crisis Intervention, Nonprofits
Education
Keuka College 2013 — 2016
Bachelor of Science (BS), Social Work
Jefferson Community College 2008 — 2011
Associate's degree, Social Sciences and Humanities
Transitional Living Services of Northern NY March 2012 - Present
Stream Global Services 2013 - January 2014
JCC Melvil Dewey Library September 2010 - June 2011
Skills
Microsoft Office, Customer Service, Mental Health, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Research, Coaching, Social Services, Case Management, Crisis Intervention, Nonprofits
Education
Keuka College 2013 — 2016
Bachelor of Science (BS), Social Work
Jefferson Community College 2008 — 2011
Associate's degree, Social Sciences and Humanities
William Trevett's Stream Global Services Experience May 2013 - May 2014
Job At Home Advisor at Apple
Industry Outsourcing/Offshoring
Experience
Apple May 2014 - Present
Stream Global Services May 2013 - May 2014
Target May 2010 - October 2010
Walmart May 2008 - February 2010
Skills
Mac Support, Apple Software, iPhone Support, Customer Service, Customer Satisfaction, Troubleshooting, Sales, Time Management, Technology, Typing, Written & Verbal..., Multimedia, Remote Troubleshooting, Building Rapport, Technical Support, Workforce Management
Education
Jefferson Community College 2011 — 2013
Computer Science
Sandy Creek Central School 2004 — 2007
High School Diploma
Apple May 2014 - Present
Stream Global Services May 2013 - May 2014
Target May 2010 - October 2010
Walmart May 2008 - February 2010
Skills
Mac Support, Apple Software, iPhone Support, Customer Service, Customer Satisfaction, Troubleshooting, Sales, Time Management, Technology, Typing, Written & Verbal..., Multimedia, Remote Troubleshooting, Building Rapport, Technical Support, Workforce Management
Education
Jefferson Community College 2011 — 2013
Computer Science
Sandy Creek Central School 2004 — 2007
High School Diploma
Roberto Zelaya's Stream Global Services Experience August 2013 - Present
Job special projects manager at Stream Global Services
Industry Telecommunications
Experience
Stream Global Services August 2013 - Present
Teleperformance January 2005 - June 2009
Education
Los Angeles City College 1994 — 1996
aa marketing
Stream Global Services August 2013 - Present
Teleperformance January 2005 - June 2009
Education
Los Angeles City College 1994 — 1996
aa marketing
Christina Peltier's Stream Global Services Experience 2012 - 2013
Job Customer Service
Industry Telecommunications
Experience
Stream Global Services 2012 - 2013
McDonald's Corporation September 2010 - June 2012
Skills
Customer Satisfaction, Customer Service, Sales, Telemarketing, Facebook, Networking, Customer Experience, Photography, Call Centers, Data Entry, Cashiering, Customer Retention, Telephone Skills, Phone Etiquette
Education
New Tribes Bible Institute 2007 — 2009
Associate of Arts (AA), Philosophy and Religious Studies
Mesa Community College 2005 — 2007
Stream Global Services 2012 - 2013
McDonald's Corporation September 2010 - June 2012
Skills
Customer Satisfaction, Customer Service, Sales, Telemarketing, Facebook, Networking, Customer Experience, Photography, Call Centers, Data Entry, Cashiering, Customer Retention, Telephone Skills, Phone Etiquette
Education
New Tribes Bible Institute 2007 — 2009
Associate of Arts (AA), Philosophy and Religious Studies
Mesa Community College 2005 — 2007
Christopher Leer's Stream Global Services Experience September 2007 - September 2008
Job Owner at Pdx Tech Guys
Industry Computer Networking
Experience
Pdx Tech Guys June 2007 - Present
Stream Global Services September 2007 - September 2008
Comcast Cable June 2000 - March 2005
Skills
Networking, Network Design, Wireless Networking, Network Administration, Computer Repair, Customer Support, HP, Microsoft Certified..., Technical Support, Troubleshooting, Windows XP
Education
Charter College-Bellingham, WA 2010 — 2011
Associate of Arts and Sciences (AAS), Computer Science Concentration in Networking, B-
Portland Community College 2005 — 2005
Comptia A+
Portland Community College 2005 — 2005
Microsoft Certified Desktop Support Technician
Kwantlen Polytechnic University 1997 — 1997
Novell Networking 3.XX
Skagit Valley College 1996 — 1997
Computer Information Systems
Pdx Tech Guys June 2007 - Present
Stream Global Services September 2007 - September 2008
Comcast Cable June 2000 - March 2005
Skills
Networking, Network Design, Wireless Networking, Network Administration, Computer Repair, Customer Support, HP, Microsoft Certified..., Technical Support, Troubleshooting, Windows XP
Education
Charter College-Bellingham, WA 2010 — 2011
Associate of Arts and Sciences (AAS), Computer Science Concentration in Networking, B-
Portland Community College 2005 — 2005
Comptia A+
Portland Community College 2005 — 2005
Microsoft Certified Desktop Support Technician
Kwantlen Polytechnic University 1997 — 1997
Novell Networking 3.XX
Skagit Valley College 1996 — 1997
Computer Information Systems
Jonathan Kinsley's Stream Global Services Experience February 2012 - April 2013
Job CRT Care Specialist at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless March 2014 - Present
Dealer Staffing Llc April 2013 - March 2014
Stream Global Services February 2012 - April 2013
Liberty Mutual Insurance August 2011 - February 2012
Denny's June 2009 - August 2011
Brown and Brown Cheverolet January 2007 - June 2009
Education
Mesa Community College
Verizon Wireless March 2014 - Present
Dealer Staffing Llc April 2013 - March 2014
Stream Global Services February 2012 - April 2013
Liberty Mutual Insurance August 2011 - February 2012
Denny's June 2009 - August 2011
Brown and Brown Cheverolet January 2007 - June 2009
Education
Mesa Community College
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY