Stream Global Services

Industry: Company

Description

Stream Global Services, was a BPO company acquired by Convergys through a definitive merger, together with more than 37,000 employees in 22 countries and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Headquarters: Eagan, Minnesota, United States CEO: Kathryn V. Marinello (20 Aug 2010–) Number of employees: 37,000 Subsidiaries: Stream International, Inc., eTelecare, Parent organizations: Convergys, Sgs Holdings Inc.

Stream Global Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Stream Global Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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1,695 Stream Global Services employees in database. Find out everything there's to know about Stream Global Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Stream Global Services Employees

Employee
Years
Job
Industry
Joseph Blake Joseph Blake Dallas/Fort Worth Area Details
Joseph Blake's Stream Global Services Experience January 2011 - April 2012
Job UX Web Wizard
Industry Computer Software
Experience
LinkTech Worldwide  2012 - Present
Digital Manga, Inc.   July 2011 - February 2013
Stream Global Services   January 2011 - April 2012
Google  April 2010 - August 2010
Campus Copy Center   January 2008 - June 2010
Center for Advanced Second Language Studies   January 2007 - June 2010

Skills
HTML5, CSS3, JavaScript, JSON, PHP, MySQL, Microsoft SQL Server, XML, jQuery, AJAX, jQuery UI, Backbone.js, Handlebars, Bootstrap, Foundation, Laravel, Ember.js, SVN, Adobe Creative Suite, LAMP, Web Development, Programming, Usability

Education
University of Oregon   2005 — 2010
Bachelor of Arts (B.A.), Japanese, English, Digital Arts

Garrett Sykes Garrett Sykes Winnipeg, Canada Area Details
Garrett Sykes's Stream Global Services Experience June 2011 - September 2012
Job Construction Engineering Officer at Canadian Armed Forces | Forces armées canadiennes
Industry Mechanical or Industrial Engineering
Experience
Canadian Armed Forces Forces armées canadiennes  May 2015 - Present
Shaw Communications  March 2013 - March 2015
Stream Global Services   June 2011 - September 2012
Christian Brothers   June 2010 - July 2010

Skills
Troubleshooting, Call Center, Technical Support, Customer Satisfaction, Operations Management, Six Sigma, Team Management, Microsoft Office, Customer Service, Customer Experience, AutoCAD, Piano, Problem Solving, Pro Engineer, Soft Skills, Access, Engineering, Outlook, Call Centers, Analysis, English, Leadership, MS Project, Team Building, Teamwork, Business Strategy, Marketing, Data Analysis, SQL, Customer Support, Event Management, Microsoft Word, CRM, HTML, PowerPoint, C++, Research, Mathematics, Public Speaking, Solidworks, Talent Acquisition, Project Management, Account Management, Photoshop, Manufacturing, Market Research, Microsoft Excel, Databases, Time Management, New Business Development

Education
Smurfit Graduate Business School, UCD, Dublin.   2011 — 2012
Masters in Management

University College Dublin   2006 — 2011
Honours, Mechanical Engineering

Marguerite Victoria Davila Marguerite Victoria Davila Hillsboro, Oregon Details
Marguerite Victoria Davila's Stream Global Services Experience June 2012 - August 2012
Job Olive Garden Hostess at Darden
Industry Writing and Editing
Experience
Darden  July 2013 - Present
Darden Restaurants  October 2012 - July 2013
Stream Global Services   June 2012 - August 2012
Netflix (via Aerotek)   October 2011 - October 2011
Vesta (via Kelly Services and Randstad)   August 2010 - October 2011
Ethos Magazine  December 2009 - August 2010
University of Oregon  September 2006 - August 2010

Skills
Writing, Photography, Customer Service, Interviewing, Editing, Social Media, Research, Blogging, Interviews, Publications

Education
University of Oregon   2006 — 2010
Bachelor's of Arts, School of Journalism and Communication: Journalism Magazine major. Political Science minor.

Forest Grove High School   2002 — 2006
High School Diploma

Joseph Kuziel Joseph Kuziel Vancouver, Washington Details
Joseph Kuziel's Stream Global Services Experience 2013 - 2013
Job Marketing Director at Creekside Mortgage Inc.
Industry Financial Services
Experience
Creekside Mortgage Inc.   October 2013 - Present
Bernalillo Public Schools  February 2012 - April 2013
Stream Global Services   2013 - 2013
US Navy  August 1998 - August 2003

Skills
Cyber Defense, Basics of Unix, Linux, AAUS Scientific Diver, EMTP, Reconnaissance, Scuba Diving, Medical Billing, Can tie my own shoes., Intelligence Analysis, Management, Operational Planning, Physical Security, Tactics, Program Management, Protection, Microsoft Office, Real Estate, Public Speaking

Education
University of North Carolina at Wilmington   2005 — 2009
Bachelor of Arts (BA), Chemistry

US Army JFK Special Warfare Center and School   2000 — 2001
EMT Paramedic, Special Operations Combat Medic

Ivan F Hall Ivan F Hall Toronto, Canada Area Details
Ivan F Hall's Stream Global Services Experience October 2007 - March 2008
Job Network Support Analyst
Industry Information Technology and Services
Experience
Point of Presence   September 2014 - Present
EarthLink Business  December 2011 - September 2014
Wyndham Worldwide  October 2011 - December 2011
Peter G. Gaulton Professional Corporation   February 2011 - September 2011
Ernst & Young  April 2010 - April 2010
Stream Global Services   October 2007 - March 2008
Stream Global Services   September 2006 - September 2007
Stream Global Services   April 2006 - August 2006
Sitel  December 2005 - March 2006
Sitel  August 2004 - September 2005

Skills
Bookkeeping, Accounting, Windows 7, Technical Support, Microsoft Office, Canadian Income Tax, Sage, Windows 7 Migration, Help Desk Support, Account Reconciliation, Data Entry, Property Management..., Remote Access, Customer Service, QuickBooks, Citrix, Networking, Training, PeopleSoft, Network Administration, Cantax, Simply Accounting, Caseware, Budget, Troubleshooting, BMC Remedy, Software Installation, Time Management, System Administration, Teamwork

Education
University of New Brunswick   2010 — 2016
Bachelor of Applied Management, Accounting

NBCC   2008 — 2010
Business Administration, Accounting, Honors

Joseph Medrano Joseph Medrano Melbourne, Florida Details
Joseph Medrano's Stream Global Services Experience October 2004 - April 2006
Job at
Industry Consumer Services
Experience
Verizon Wireless Premium Retailer TCC  April 2015 - Present
Aqua America  April 2013 - May 2014
Merchant Services  February 2012 - December 2013
Nearshore Call Center Services Ltd   October 2006 - February 2009
Stream Global Services   October 2004 - April 2006
INFOTEL  September 2004 - October 2004
Sprint  September 2003 - August 2004
Circuit City  March 2002 - April 2003
North American Airlines  February 2001 - October 2001
Leo-Data International   September 1999 - August 2000

Skills
Electronic Payments, Sales Process, Sales Management, B2B, Lead Generation, Outside Sales, Sales, Merchant Services, Salesforce.com, Direct Sales, Account Management, Team Leadership, Cold Calling, Selling, Customer Satisfaction, Call Centers, Microsoft Office, Negotiation, Social Networking, Outsourcing, Process Improvement, Microsoft Excel, Microsoft Word, Social Media, Telemarketing, PowerPoint, Customer Experience, Customer Service, VoIP, Social Media Marketing, Strategic Planning, Operations Management, Team Building, Marketing, Logistics, Employee Training, Quality Assurance, Technical Support, CRM, Contract Negotiation, Time Management, Customer Retention, Coaching, Leadership, Training, New Business Development, Recruiting, Workforce Management, Management, Business Development

Education
Universidad Dominicana O&M   1999 — 2001
Bachelor's degree, Computer Engineering

Todd Lockhart Todd Lockhart East Providence, Rhode Island Details
Todd Lockhart's Stream Global Services Experience December 1998 - June 2000
Job System's Engineer at Cerner Corporation
Industry Information Technology and Services
Experience
Cerner Corporation  June 2000 - Present
Stream Global Services   December 1998 - June 2000

Skills
Healthcare Information..., Software Documentation, Process Improvement, Troubleshooting, HIPAA, Project Management, Informatics, Microsoft Exchange

Education
University of Rhode Island   1989 — 1993
Bachelor's degree, Psychology

Joni Ammer Joni Ammer Greater Denver Area Details
Joni Ammer's Stream Global Services Experience November 2012 - Present
Job Account Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys  March 2014 - Present
Stream Global Services   November 2012 - Present
Alpine Access  September 2010 - June 2012
TeleTech Government Solutions  March 2008 - September 2010
TeleTech  December 2005 - February 2008
TeleTech  August 2004 - November 2005
Hewlett-Packard  1993 - 1995
Hewlett-Packard  1990 - 1993
Hewlett-Packard  1988 - 1990

Skills
BPO, Call Center, Call Centers, Account Management, Sales, Process Improvement, Leadership, Cloud Computing, Customer Satisfaction, Workforce Management, Quality Assurance, Vendor Management, Contact Centers, Avaya, Inbound Marketing, Outsourcing, Management, Call Center Development, ITIL, Business Process..., Business Process..., Customer Experience, Performance Management, CRM, Service Delivery, Employee Engagement, Operations Management, IVR, Professional Services, Customer Service, Telecommunications, Business Development, Customer Retention, Program Management, Telemarketing, Team Management, Offshoring, Sales Operations, Cross-functional Team..., SaaS, Strategy

Education
University of Denver - Daniels College of Business   1998 — 2001
MBA, Finance

University of Illinois at Urbana-Champaign - College of Business   1985 — 1987
BS, Commerce

Tatiana McIrvin Tatiana McIrvin Portland, Oregon Area Details
Tatiana McIrvin's Stream Global Services Experience 2006 - 2007
Job Customer Support/CRM Administrator
Industry Information Technology and Services
Experience
Game Carton   May 2015 - Present
Jenkon  January 2012 - June 2015
Wacom Technology  July 2009 - October 2011
NetZoob   October 2007 - October 2009
Stream Global Services   2006 - 2007

Skills
Mac OS X, Photoshop, OS X, Adobe Creative Suite, Windows 8, Windows 7, Creative Cloud, SQL, UniData, IIS, Paypal Integration, Computer Hardware, HTML 5, JavaScript, Social Media, PHP, jQuery, Facebook, Troubleshooting, SharePoint, Microsoft SQL Server, Active Directory, Technical Support, Windows, Windows Server, HTML, CSS, XML, WordPress, Team Leadership, CRM, Networking, ActionScript, Databases, HTML5

Education
Universidade Estadual do Rio de Janeiro   1998 — 2000
Master of Science (MS), Information Technology with emphasis in Business Automation

Universidade Gama Filho   1994 — 1998
Bachelor of Science, Computer Science

Kerri (Savage) D'Astici, SPHR, CPC Kerri (Savage) D'Astici, SPHR, CPC Phoenix, Arizona Area Details
Kerri (Savage) D'Astici, SPHR, CPC's Stream Global Services Experience June 2009 - December 2009
Job Executive and Professional Career Coach, HR Consultant
Industry Human Resources
Experience
HR and Career Blueprint, LLC   September 2013 - Present
RiseSmart  September 2013 - Present
Charles Schwab  January 2010 - April 2012
Stream Global Services   June 2009 - December 2009
The Capital Group Companies  December 2004 - March 2009
various companies  January 2002 - November 2004
KLA-Tencor  August 2000 - September 2001
Midcom Corp   July 1998 - August 2000

Skills
Talent Acquisition, Applicant Tracking..., Talent Management, Project Management, Contract Recruitment, Technical Recruiting, HRIS, Coaching, Executive Coaching, Job Coaching, Business Coaching, Career Development..., Recruiting, Sourcing, Management, Vendor Management, Onboarding, Organizational..., Training, Performance Management, Hiring, Screening, College Recruiting, Career Counseling, Succession Planning

Education
University of California, Santa Barbara
Sociology

Center for Coaching

Magnolia Klee Magnolia Klee Seattle, Washington Details
Magnolia Klee's Stream Global Services Experience 2013 - March 2013
Job Research Assistant at VA Puget Sound Health Care System
Industry Biotechnology
Experience
VA Puget Sound Health Care System  August 2013 - Present
SightLife  July 2013 - August 2013
Stream Global Services   2013 - March 2013
University of Puget Sound  January 2010 - May 2012
University of Puget Sound  August 2008 - January 2010
Cedar Hills Recreation Center   June 2009 - June 2009

Skills
Western Blotting, Confocal Microscopy, Immunoblotting, Protein Purification, Research, Molecular Biology

Education
University of Puget Sound   2008 — 2012
Bachelor of Science (B.S.), Molecular and Cellular Biology

Jim Radzicki Jim Radzicki Greater Denver Area Details
Jim Radzicki's Stream Global Services Experience 2010 - 2013
Job Chief Information Officer at Alorica
Industry Outsourcing/Offshoring
Experience
Stream Global Services   2010 - 2013
Network Solutions  July 2008 - December 2010
TeleTech  January 2006 - 2008
TeleTech  1996 - 2008

Skills
Strategy, Integration, CRM, Leadership, Vendor Management, Cloud Computing, Outsourcing, SaaS, Process Improvement, Telecommunications, IT Operations, Data Center, Agile Methodologies, Program Management, BPO, SDLC, ITIL, Business Intelligence, Strategic Planning, Analysis, Project Planning, Call Centers, Capacity Planning, Business Transformation, Product Management, Business Process Design, Call Center

Education
University of Arizona   1988 — 1993
Bachelor of Science (BS), Business Administration and Management, Marketing

Denver Technical College   1996 — 1997
Associate's degree, Computer Information Science and Network Administration, 4.0

Bill McCarver Bill McCarver Boise, Idaho Area Details
Bill McCarver's Stream Global Services Experience 2013 - 2013
Job Sales & Business Development Professional
Industry Management Consulting
Experience
Allied Business Solutions  2015 - Present
Argus Observer   2014 - 2015
Demand Marketing   2014 - 2014
Stream Global Services   2013 - 2013
Pacific Patrol Services  2011 - 2013
Lithia Auto Stores  2005 - 2005

Skills
Sales, Call Centers, Marketing, Marketing Strategy, Marketing Communications, Advertising, Advertising Sales, New Business Development, Security, Security Operations, Contract Negotiation, Project Management, Lead Generation, Account Management, Customer Service, Customer Relations, Community Outreach, Communication, Team Leadership, Microsoft Office

Education
University of Oregon
Bachelor's Degree, Sociology

Jason Dulay Jason Dulay Washington D.C. Metro Area Details
Jason Dulay's Stream Global Services Experience March 2010 - April 2011
Job Online Marketing Expert Specializing in Local SEO | Local Marketing Academy
Industry Marketing and Advertising
Experience
Local Marketing Academy   June 2015 - Present
ABC Web Consulting   January 2013 - Present
Staffables - Virtual Assistants and Outsourcing   July 2014 - May 2015
Entrepid   July 2012 - December 2012
JPMorgan Chase  May 2011 - May 2012
Stream Global Services   March 2010 - April 2011
Stream Global Services   March 2007 - April 2011
oDesk  2008 - 2010
eTelecare Global Solutions  May 2006 - February 2007
AIESEC  2004 - 2006

Skills
Management, Customer Service, Market Research, Training, Marketing Strategy, Call Centers, Team Management, Coaching, Project Management, Outsourcing, Virtual Assistant, Online Marketing, Social Media Marketing, HTML, Leadership, Marketing Management, Management Accounting, Corporate Branding, SEO, HTML Programming, Team Leadership, Mentoring, Analysis, Administrative..., Strategic Planning

Education
University of San Carlos   2002 — 2006
Bachelor's, Management Accounting

Anne Bergstrom Anne Bergstrom Minneapolis, Minnesota Details
Anne Bergstrom's Stream Global Services Experience January 2013 - November 2013
Job Business Development Director at Salo LLC.
Industry Management Consulting
Experience
Salo LLC  July 2014 - Present
GE Capital  December 2013 - July 2014
Stream Global Services   January 2013 - November 2013
Stream Global Services   August 2011 - January 2013
Target  September 2010 - August 2011
Target  September 2009 - September 2010
Target  September 2008 - September 2009
Target  March 2008 - September 2008
Target  July 2007 - March 2008

Skills
Forecasting, Finance, Financial Analysis, Essbase, Financial Modeling, Strategic Financial..., Project Planning, Strategy, Analytics, Budgets, Business Analysis, Business Process..., Retail, Business Development, Process Improvement, Cross-functional Team..., Competitive Analysis, Data Analysis, Vendor Management, CRM, Leadership

Education
John F. Welch Leadership Center Crontonville GE   2014 — 2014

University of Wisconsin-Madison   2004 — 2007
B.A: Business, Accounting

Gonzaga University- Florence, Italy   2005 — 2005

University of Colorado Boulder

Agnes Cordero Agnes Cordero Puerto Rico area Details
Agnes Cordero's Stream Global Services Experience June 2002 - November 2004
Job Supervisor at Medical Card Systems Inc.
Industry Insurance
Experience
Medical Card System Inc.  March 2014 - Present
MCS  October 2013 - November 2013
Medical Card Systems Inc.  March 2010 - October 2013
AT&T Mobility  April 2005 - February 2010
Stream Global Services   June 2002 - November 2004

Skills
Call Centers, Customer Service, Healthcare, Team Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Health Insurance, Leadership, Team Building, Customer Satisfaction, Process Improvement, Strategic Planning, Insurance

Education
Universidad de Puerto Rico   1995 — 1999
B, Business Administration/Human Resources

Jessica Tubandt Jessica Tubandt Phoenix, Arizona Area Details
Jessica Tubandt's Stream Global Services Experience October 2010 - March 2011
Job Student at University of Phoenix
Industry Mental Health Care
Experience
Stream Global Services   October 2010 - March 2011
McDonald's Corporation  June 2002 - November 2005

Skills
Customer Service, Internet, Microsoft Word, Microsoft Office, Organization, PowerPoint, Painting, Social Media, Mac, Networking, Apparel, Food & Beverage, Office Administration, Youth Mentoring, Youth Work, Youth Development, Research, Restaurants, Renovation, Writing, Critical Thinking, Cashiering, Teamwork

Education
University of Phoenix   2009 — 2014
Bachelors of Science in Psychology, Psychology

Alexander Draper Alexander Draper Claryville, New York Details
Alexander Draper's Stream Global Services Experience January 2013 - April 2013
Job Resident Camp Activities Director at Frost Valley YMCA
Industry Recreational Facilities and Services
Experience
Frost Valley YMCA  September 2015 - Present
Frost Valley YMCA  June 2015 - September 2015
Frost Valley YMCA  September 2014 - June 2015
Frost Valley YMCA  June 2014 - September 2014
National Citizen Service (NCS)   October 2013 - June 2014
Frost Valley YMCA  June 2013 - September 2013
Stream Global Services   January 2013 - April 2013
Frost Valley YMCA  June 2012 - September 2012

Skills
Teamwork, Team Leadership, Staff Supervision, Community Development, Youth Programs, Youth Work, Sports Coaching, Youth Mentoring, Team Building, Youth Development, Problem Solving, Customer Service, Communication Skills, Microsoft Office, Outdoor Recreation, Communication

Education
University of Liverpool   2009 — 2012
BSc Bachelor of Science (Hons), Physiology, General

Ace Turner Ace Turner Phoenix, Arizona Details
Ace Turner's Stream Global Services Experience May 2010 - November 2010
Job Experienced Sales and Tech Support Agent
Industry Telecommunications
Experience
iPacesetters, LLC.   October 2012 - February 2013
ASAP Staffing  February 2011 - November 2011
Stream Global Services   May 2010 - November 2010

Skills
Retail, Customer Satisfaction, Sales, Technical Support, Computer-savvy, Telecommunications, Cashiering, Tech-savvy

Education
University of Phoenix   2008 — 2008

Westwood High School   2001 — 2005
High School Department

Ron Griggs Ron Griggs San Diego, California Details
Ron Griggs's Stream Global Services Experience June 1998 - April 2003
Job New horizons!
Industry Hospitality
Experience
Concept Entertainment  April 2013 - November 2014
Restaurants Unlimited Inc. (RUI)   May 2003 - January 2013
Stream Global Services   June 1998 - April 2003

Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Team Building, Customer Satisfaction, Project Management, Budgets, Microsoft Word, Strategic Planning, Training, Marketing, Sales Management, PowerPoint, Social Media, Operations Management, Food & Beverage, Hospitality, Restaurants

Education
University of Oregon   1988 — 1989
N/A, General Studies

Chris Puro Chris Puro Portland, Oregon Area Details
Chris Puro's Stream Global Services Experience July 2013 - September 2013
Job Technical Recruiter at Apex Systems
Industry Marketing and Advertising
Experience
Apex Systems  March 2015 - Present
VW Credit, Inc.   September 2014 - February 2015
Omne Mobile Wallet   April 2013 - 2014
Stream Global Services   July 2013 - September 2013
The Oregon Golf Club  June 2011 - September 2012
Typhoon! Inc.   May 2011 - August 2011

Skills
Technical Recruiting, Networking, Interviews, Recruiting, Phone Etiquette, Customer Service, Google Analytics, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking, Research, Teamwork, Photoshop, Social Media, Leadership, Facebook, Marketing, CSS, Social Media Marketing, Adobe Creative Suite, Web Design, Online Marketing, Organization, Marketing Communications, Marketing Strategy, Data Analysis, Entrepreneurship, Time Management

Education
University of Oregon   2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General

University of Oregon - Charles H. Lundquist College of Business   2010 — 2014
Bachelor of Science (B.S.), Business Administration, Focus in Entrepreneurship, GPA: 3.6

West Linn High   2006 — 2010

Jill Brogan Jill Brogan Sioux City, Iowa Details
Jill Brogan's Stream Global Services Experience August 2012 - October 2012
Job Student at University of Phoenix
Industry Human Resources
Experience
Subway  December 2013 - Present
Army National Guard  June 2008 - Present
Stream Global Services   August 2012 - October 2012
Argosy Casino  August 2006 - January 2012
Subway  January 2001 - 2006

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Computers, Scheduling Tools, Typing, Communication Skills, Filing, Customer Service, Fax, Copying, Cash Handling Experience, Always Punctual, Cash Handling

Education
University of Phoenix   2013 — 2016
Human Resource Management

Western Iowa Tech Community College   2004 — 2012
Associates of Arts, Office Management/Administration

Manuel Corpus Manuel Corpus White Plains, New York Details
Manuel Corpus's Stream Global Services Experience December 2011 - March 2012
Job Registered Nurse at Aging in America
Industry Hospital & Health Care
Experience
Aging in America  August 2014 - Present
Care Indeed  May 2014 - July 2014
Accenture  March 2012 - October 2013
Stream Global Services   December 2011 - March 2012

Skills
Driving License, Nursing, Healthcare Management, Insurance, Transaction Management, Medical Billing, Medical Coding, Healthcare, Medicine, HIPAA

Education
University of Santo Tomas   2007 — 2011
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse

Zach Dill Zach Dill Charlotte, North Carolina Details
Zach Dill's Stream Global Services Experience June 2001 - February 2010
Job Creative Director at AVIT
Industry Computer Software
Experience
AVIT   February 2015 - Present
No Name Industries, LLC   August 2008 - Present
Stream Global Services   June 2001 - February 2010

Skills
UI / UX design, Photoshop, Illustrator, InDesign, Lightroom, Mobile Applications, Mobile Devices, PC building, Dell Computers, Android, iOS, iOS development, Product Training, Photography, Digital Photography, Branding & Identity, Creative Strategy, Web Design, Graphic Design, Process Improvement, iOS Development, Customer Service, CRM

Education
University of North Carolina at Asheville   1998 — 2000
Computer Science

UNCA

Jesse Castellanos Jesse Castellanos Beaverton, Oregon Details
Jesse Castellanos's Stream Global Services Experience June 2010 - November 2011
Job Youth Services Librarian
Industry Libraries
Experience
Cedar Mill Library   September 2014 - Present
Aloha Community Library   March 2014 - Present
Forest Grove School District  September 2013 - March 2014
OHSU  February 2012 - September 2013
Stream Global Services   June 2010 - November 2011
University of Oregon  June 2009 - May 2010

Skills
Outlook, Microsoft Excel, Microsoft Word, Access, PowerPoint, Microsoft Publisher, Cataloging, Young Adult Services, Shelving, Customer Service, Diversity & Inclusion, MS Project, Filing, Multi-line Phone, Project Coordination, Administrative Office..., Community Outreach, Editing, SharePoint, Administrative..., Research, Proofreading, Library, Administrative...

Education
University of Washington   2011 — 2014
Master's Degree, Library and Information Science

University of Oregon   2006 — 2010
Bachelor of Arts (B.A.), Humanities/Humanistic Studies

Lillian Barres Russell Lillian Barres Russell Beaverton, Oregon Details
Lillian Barres Russell's Stream Global Services Experience July 2012 - January 2014
Job Manager, Technical Support at salesforce.com
Industry Management Consulting
Experience
salesforce.com  February 2014 - Present
Stream Global Services   July 2012 - January 2014
Stream Global Services   October 2011 - July 2012
Stream Global Services   January 2011 - September 2011

Skills
Microsoft Excel, English, Strategic Planning, PowerPoint, Research, Customer Service, Public Speaking, Outlook, Windows, Troubleshooting, Team Management, CRM, Customer Satisfaction, Call Centers, Salesforce.com, Microsoft Word, Microsoft Office, Budgets, Salesforce.com Certified, Salesforce Administrator, Team Leadership, Recruiting, Human Resources, Workforce Management, Customer Experience, Time Management, Software Documentation, BPO, Salesforce.com...

Education
University of Massachusetts, Amherst   2005 — 2010
Bachelor of Music, Music Performance and Music Education

Beverly High School   2001 — 2005
High School Diploma

Jenna Foerster Jenna Foerster Las Vegas, Nevada Details
Jenna Foerster's Stream Global Services Experience February 2013 - March 2013
Job Student at University of Phoenix
Industry Telecommunications
Experience
Terra Buena Terrace Mobile Home Park   June 2005 - March 2014
Stream Global Services   February 2013 - March 2013
Walmart  November 2012 - January 2013
The Home Depot  April 2012 - August 2012
Adecco Group  June 2008 - December 2008
ACS XEROX Company  February 2008 - June 2008
OSS International Inc   June 2007 - October 2007
Hank's Thriftway   October 2006 - November 2006
Discount Laser Disc   January 1998 - December 2002

Skills
Customer Service, Outlook, Troubleshooting

Education
University of Phoenix   2010 — 2013
Associate of Arts (A.A.), Criminal Justice and Corrections

Steve Crichton, CISSP Steve Crichton, CISSP Greater Boston Area Details
Steve Crichton, CISSP's Stream Global Services Experience June 2010 - February 2012
Job Senior Risk Analyst
Industry Information Technology and Services
Experience
Fidelity Investments  May 2014 - Present
CompuCom  February 2012 - April 2014
Stream Global Services   June 2010 - February 2012
ChoicePoint  February 2007 - October 2008
Teradyne, Inc.   June 1997 - December 2005
Hendry County Sheriff's Department   January 1995 - June 1997

Skills
CISSP, Audit Management, PCI DSS, GLBA, SSAE 16, TQM, Risk Analysis, Risk Mitigation, Information Security..., Management, Employee Relations, Developing Client..., Threat Assessments, Internal Investigations, Security Awareness..., Strategic Planning, Security, Privacy, Communication Skills, Risk Assessment, Risk Management, Privacy Law, Security Awareness, IT Audit, Vulnerability Management, ITIL, Incident Response, Business Continuity, Security Audits, Vulnerability Assessment, Leadership, Information Security, ISO 27001, Training, Identity Management, Computer Security, Security Policy, CISA, Application Security, CISM, Information Technology, Computer Forensics, Physical Security, Penetration Testing, IT Strategy, Data Privacy, Network Security, Sarbanes-Oxley Act, SAS70, Disaster Recovery

Education
Worcester Polytechnic Institute   2001 — 2002
Certificate

University of New Hampshire   1988 — 1996
BA

Jared Barkley Jared Barkley Cherokee, Iowa Details
Jared Barkley's Stream Global Services Experience February 2012 - September 2012
Job NWI Innovative Products
Industry Construction
Experience
NWI Innovative Products   September 2014 - Present
Hawkeye Distribution LLC   January 2013 - August 2014
PMA USA  September 2012 - January 2013
Stream Global Services   February 2012 - September 2012

Skills
Time Management, Sales, Customer Service, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Strategic Planning, Budgets, Negotiation, Cold Calling, Inventory Management, Direct Sales, Team Management

Education
University of Northern Iowa   2007 — 2011
Bachelor of Arts (BA), General Studies

Scot Condry Scot Condry Portland, Oregon Area Details
Scot Condry's Stream Global Services Experience December 1999 - October 2000
Job Sr. Site Operations Tech, Career Education Corp.
Industry Information Technology and Services
Experience
Career Education Corporation  September 2013 - August 2015
Sanford-Brown Colllege   August 2010 - August 2013
Scot Condry Computer and Networking Services   March 2009 - August 2010
Le Cordon Bleu College of Culinary Arts  May 2002 - January 2008
Stream Global Services   December 1999 - October 2000

Skills
WordPress, CSS, Troubleshooting, Networking, Technical Support, Customer Service, Hardware, Network Administration, Microsoft Office, Management, Staff Development, Security, Leadership, Training, Adult Education, Access, Time Management, Team Leadership, Program Management, Facilities Management, Audio Visual Support, Mobile Devices, Security Management, Production Managment, Audio Editing, Radio Producing, Point of Sale Support, CMS

Education
University of Missouri-Columbia   1987 — 1992
Bachelor of Arts (B.A.), Sociology

Parkway South High School   1984 — 1987

Steven Uppinghouse Steven Uppinghouse Portland, Oregon Area Details
Steven Uppinghouse's Stream Global Services Experience February 2011 - May 2011
Job Freelance Designer
Industry Graphic Design
Experience
Photo Lab LO   June 2011 - June 2012
W.A. Hughes Construction   June 2003 - April 2012
Stream Global Services   February 2011 - May 2011
Target  September 2010 - April 2011
University of Oregon / Catering & Conferences   May 2008 - September 2008
University of Oregon / Housing   September 2007 - June 2008
University of Oregon / Housing   September 2005 - June 2007
University of Oregon Bookstore  September 2004 - February 2005

Skills
Adobe Creative Suite, Logo Design, Branding & Identity, Illustrator, InDesign, Photoshop, Wood Block Printing, Woodworking, Screen Printing, Book Binding, Vinyl Cutting, Letterpress, Microsoft Word, Microsoft Excel, Illustration, Photography, Graphics, Graphic Design, Leadership

Education
University of Oregon   2004 — 2010
BFA, Digital Arts; Art

Sunset High School   1999 — 2004
High School Diploma; S.A.M.B.A, Art

Samuel Strosnider Samuel Strosnider Phoenix, Arizona Area Details
Samuel Strosnider's Stream Global Services Experience May 2013 - Present
Job Supply chain analyst at Petsmart
Industry Transportation/Trucking/Railroad
Experience
PetSmart  January 2014 - Present
Stream Global Services   May 2013 - Present
SLT Express Way  March 2010 - March 2012
United Road Towing  February 2008 - February 2010
United States Air Force  October 1996 - May 2006

Skills
Trucking, Equipment Management, Fleet Management, Fleet Planning, Document Management, Vehicle Tracking, Physical Security, Plannning, Sales, Dispatching, Software Documentation, Logistics, Negotiation, Training, Call Centers, Operations Management, Customer Service, Inventory Management, Microsoft Excel, Process Improvement, Team Building, Team Leadership

Education
University of Phoenix   2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Global Management

Hanover High School   1991 — 1995
High School diploma, General Studies

Dawni Everett Dawni Everett Hillsboro, Oregon Details
Dawni Everett's Stream Global Services Experience January 2000 - March 2004
Job Web Content Manager at StampConnection
Industry Information Technology and Services
Experience
Stamp-Connection   November 2011 - Present
Yahoo!  February 2008 - October 2011
Underwood & Norwood   May 2007 - October 2007
The Rickles Law Firm   January 2005 - May 2007
Stream Global Services   January 2000 - March 2004

Skills
Web Applications, Site Development, Knitting, Stamping, SEO, CSS, Computer Hardware, Online Advertising, Teamwork, Technical Support, Data Analysis, Customer Satisfaction, Troubleshooting, Web Analytics, Social Media, Web Design, HTML, Blogging, User Experience, E-commerce, SEM, Google Adwords, Google Analytics, Content Management, WordPress, Online Marketing, Link Building, Management, Search Advertising

Education
University of Oregon   1997 — 1998
n/a, n/a

Polina Saprygina Polina Saprygina Greater Minneapolis-St. Paul Area Details
Polina Saprygina's Stream Global Services Experience January 2013 - May 2013
Job Sr. Security Analyst – Governance at St. Jude Medical
Industry Information Technology and Services
Experience
St. Jude Medical  May 2015 - Present
St. Jude Medical  June 2013 - May 2015
Stream Global Services   January 2013 - May 2013
Ernst & Young  August 2010 - January 2013

Skills
Information Security, Internal Controls, SDLC, Sarbanes-Oxley, HIPAA, CISA, IT Controls, Safe Harbor, Gramm-Leach-Bliley, Information Technology, COBIT, IT Risk Management, IT Strategy, Information Security..., Data Privacy, Sarbanes-Oxley Act, Internal Audit, Project Management, Auditing, Analysis, Process Improvement, IT Audit

Education
University of Minnesota - Carlson School of Management   2006 — 2010
Bachelor of Science in Business (BSB), Management Information Systems; International Business

Université Jean Moulin (Lyon III)   2009 — 2009
International Business

Betsy Fillmore Betsy Fillmore Dallas/Fort Worth Area Details
Betsy Fillmore's Stream Global Services Experience 2007 - 2009
Job Human Resources Leader
Industry Human Resources
Experience
Greystar  2009 - 2015
Stream Global Services   2007 - 2009
Securus Technologies  2005 - 2007

Skills
Employee Relations, Onboarding, Performance Management, HRIS, Talent Acquisition, Talent Management, Deferred Compensation, Recruiting, Human Resources, Benefits Administration, Employee Benefits, Succession Planning, Employee Engagement, Applicant Tracking..., HR Policies, Conflict Resolution, Training, Vendor Management, Mergers & Acquisitions, Team Building, Program Management, Personnel Management, Strategy, Employee Training, Organizational..., PeopleSoft, Temporary Placement, College Recruiting, Organizational Design, New Hire Orientations

Education
University of North Texas
BBA, Human Resources

Krissana Allen Krissana Allen Boston, Massachusetts Details
Krissana Allen's Stream Global Services Experience November 2012 - May 2013
Job Human Resources/Payroll Specialist in Long Term Care Industry
Industry Human Resources
Experience
Rehabilitation Associates, Inc.   August 2014 - Present
Rehabilitation Associates, Inc.   August 2013 - August 2014
Stream Global Services   November 2012 - May 2013
Rehabilitation Associates, Inc.   June 2008 - August 2012
Northwestern Mutual  May 2010 - September 2010

Skills
Leadership, Highly personable, Proactive self-starter, Highly Reliable, Payroll, Time Management, Analysis, Customer Satisfaction, Bilingual-English/Spanis..., Outlook, Works well with a team, Success Driven, Human Resources, BPO, Invoicing, Benefits Administration, Teamwork, Social Networking, Team Building, Microsoft Office, Employee Benefits, Employee Recognition, Personnel Management, Personnel Records, Credentialing, Scheduling, Petty Cash

Education
University of Rhode Island   2009 — 2012
Bachelor's, Business, Spanish

Universidad Veritas   2011 — 2011
Completed courses towards my Spanish Minor, Spanish Language and Literature

James Tune James Tune Oregon City, Oregon Details
James Tune's Stream Global Services Experience August 2013 - Present
Job Effective Team Leader
Industry Consumer Services
Experience
Stream Global Services   August 2013 - Present
BalPet Dog Wellness   January 2008 - Present
Xerox  May 2012 - August 2013
Master of Management University of Phoenix   November 2011 - November 2012
Centerline Concepts, Inc.   April 1999 - December 2007
Godfather's Pizza  October 1994 - April 1999

Skills
Training, Customer Satisfaction, Customer Service, Customer Retention, Call Centers, Troubleshooting, Sales, Account Management, Team Building, Team Leadership, Coaching

Education
University of Phoenix   2007 — 2013
BSB, E-Business

University of Phoenix   2011 — 2012
Master of Management

Erik Conrad Erik Conrad Portland, Oregon Area Details
Erik Conrad's Stream Global Services Experience October 1996 - July 2004
Job Quality Assurance at Pendleton Woolen Mills
Industry Apparel & Fashion
Experience
Pendleton Woolen Mills  June 2005 - Present
Pendleton Woolen Mills  June 2005 - Present
Stream Global Services   October 1996 - July 2004
Lazerquick  1992 - 1996

Skills
Public Speaking, Coaching, Team Building, Customer Service, Training, Team Leadership, Microsoft Office, Social Media, Event Planning, Presentation Coaching, Leadership, Management, Editing

Education
University of Oregon   1986 — 1989
Bachelor of Science, Journalism

Rex Putnam High School   1981 — 1985

David T Forbes Jr David T Forbes Jr Greater Minneapolis-St. Paul Area Details
David T Forbes Jr's Stream Global Services Experience March 2013 - September 2013
Job Senior Financial Analyst at Shelter Corporation
Industry Outsourcing/Offshoring
Experience
Shelter Corporation  September 2013 - Present
Stream Global Services   March 2013 - September 2013
CSM Corporation  July 2010 - March 2013
RockResorts & Vail Resorts Lodging Company   May 2008 - July 2010
Mercer Health & Benefits  January 2007 - May 2008
Vail Resorts, Inc.   January 2004 - January 2007
Aon  April 2001 - January 2004

Skills
Financial Modeling, Financial Analysis, Employee Benefits, Benefits, Budgeting, Budget Preparation, Budget Development, Budget Analysis, Budget Management, Financial Reporting, Corporate Finance, Forecasting, Forecasting Models, Forecast Modeling, Financial Forecasting, Cash Flow Forecasting, Revenue Forecasting, Finance, Sarbanes-Oxley Act, Management, Budgets, Strategic Financial..., Leadership, Accounting, Strategic Planning, Financial Planning

Education
University of Denver   1998 — 2002
BSBA, Finance/Marketing & Economics

University of Denver - Daniels College of Business   1998 — 2002
BSBA, Finance/Marketing - Economics Minor

Nathan Frey Nathan Frey Portland, Oregon Area Details
Nathan Frey's Stream Global Services Experience August 2000 - December 2009
Job Client Services Specialist at Harland Financial Solutions
Industry Information Technology and Services
Experience
Multnomah County District Attorney's Office  January 2011 - February 2011
CBS Interactive  June 2010 - October 2010
Stream Global Services   August 2000 - December 2009

Skills
Technical Support, Troubleshooting, Technical Documentation, Windows, Software Development, Hardware, HTML, OS X, Software Installation, Adobe Acrobat, Servers, CSS, Operating Systems, Computer Hardware, Windows XP

Education
University of Oregon   1988 — 1992
Bachelor of Science, Psychology. Also studied Education and Computer Science.

David Eakin, E.A. David Eakin, E.A. Portland, Oregon Area Details
David Eakin, E.A.'s Stream Global Services Experience April 2012 - December 2012
Job Tax Accountant at Curtis R. Eakin, C.P.A., A.P.C.
Industry Accounting
Experience
Curtis R. Eakin, C.P.A., A.P.C.   December 2012 - Present
Stream Global Services   April 2012 - December 2012
Stream Global Services   October 2011 - April 2012
KPMG LLP  November 2004 - May 2008
Pleasanton Unified School District  October 2001 - June 2003
Curtis R. Eakin, C.P.A., A.P.C.   July 1987 - December 2000

Skills
Income Tax, Bookkeeping, Accounting, Teaching, Tax, Financial Reporting, Tax Accounting

Education
University of Phoenix-Plesanton Campus   2002 — 2003
Teaching Credential with CLAD, Elementary Education and Teaching

University of California, Irvine   1998 — 2000
Bachelor of Arts, History

Jasnira Fabian Jasnira Fabian Greater New York City Area Details
Jasnira Fabian's Stream Global Services Experience March 2008 - June 2010
Job Technical Recruiter at American Cybersystems
Industry Information Technology and Services
Experience
American Cybersystems  August 2011 - Present
New York Center For Infant And Toddler   October 2010 - August 2011
Stream Global Services   March 2008 - June 2010

Skills
-Microsoft Office..., Responsible, Results Oriented, Access, Excel, PowerPoint, Word, Customer Service, Microsoft Excel, Goal Oriented, Microsoft Word, Screening, Interviews, Screening Resumes, Sourcing, Benefits Negotiation, Outlook, Microsoft Office, Team Leadership, Visio, Employee Relations, Lotus Notes, Recruiting, Training, Management, Human Resources, Payroll, IT Recruitment, Social Networking, Applicant Tracking..., Temporary Placement, Leadership, System Administration, PeopleSoft, Process Improvement, Program Management, Call Centers, Time Management, Vendor Management, Employee Engagement, Taleo, Internet Recruiting, Employee Benefits, Executive Search, Resource Management, Performance Management, Talent Management, Talent Acquisition, Contract Recruitment, College Recruiting

Education
Universidad Autonoma de Santo Domingo   2005 — 2014
BA, Business Administration

Universidad Tecnológica de Santiago
Master of Business Administration (M.B.A.), Human Resources Management and Services

Tuyen Thieu Tuyen Thieu Minneapolis, Minnesota Details
Tuyen Thieu's Stream Global Services Experience 2007 - 2008
Job Infrastructure Engineering Manager at Cigna
Industry Information Technology and Services
Experience
Cigna  July 2015 - Present
Ascena Retail Group, Inc.   October 2014 - July 2015
Netech Corporation  April 2014 - July 2015
Limited Brands  October 2011 - April 2014
University of Florida  July 2008 - October 2011
Stream Global Services   2007 - 2008

Skills
Windows 7, Unified Communications, Networking, Virtualization, Video Conferencing, Active Directory, System Administration, Visio, Cisco Technologies, VoIP

Education
Cisco Networking Academy   2010 — 2011
CCNA

University of Florida   2002 — 2007
Telecommunications

Nick Craft Nick Craft Portland, Oregon Details
Nick Craft's Stream Global Services Experience October 2012 - December 2012
Job Judicial Foreclosure Specialist at Routh Crabtree Olsen RCOLegal
Industry Law Practice
Experience
Routh Crabtree Olsen - RCOLegal  December 2012 - Present
Stream Global Services   October 2012 - December 2012
Vista Behavioral Health Associates, Inc.   August 2010 - August 2012
Vista Behavioral Health Associates, Inc.   May 2006 - August 2009

Skills
Accounts Receivable, Customer Service, Technical Support, Administrative..., Clerical Skills, Client Reporting, Account Reconciliation, Daily Deposits, Data Entry, Vendor Relationships

Education
University of Richmond   2006 — 2010

Prashant Tekam Prashant Tekam Edison, New Jersey Details
Prashant Tekam's Stream Global Services Experience February 2005 - June 2005
Job Director End User Solutions at Tata Consultancy Services
Industry Information Technology and Services
Experience
Tata Consultancy Services  July 2014 - Present
Tata Consultancy Services  July 2010 - June 2014
Tata Consultancy Services  July 2005 - June 2010
Stream Global Services   February 2005 - June 2005
Sutherland Global Services  January 2004 - January 2005
vCustomer  March 2003 - June 2004

Skills
Pre-sales, Business Analysis, Vendor Management, Team Management, Service Delivery, Transition Management, Requirements Analysis, Incident Management, PMP, Business Intelligence, IT Service Management, Sla, IT Operations, ITIL, Requirements Gathering, Service Desk, Solution Architecture, Global Delivery

Education
University of Pune   2000 — 2002
Master of Business Administration (M.B.A.), Management Information Systems, General

Pune University   1996 — 2000
Bachelor of Engineering (B.E.), Mechanical Engineering

Joseph Tait Joseph Tait Greater Seattle Area Details
Joseph Tait's Stream Global Services Experience 1993 - 1996
Job Operations Director at GreenBalance Energy Marketing
Industry Information Technology and Services
Experience
Microsoft  August 2011 - May 2012
Beck Pack Systems   June 2007 - April 2011
RealNetworks, Inc.   December 2006 - May 2007
Microsoft  November 2000 - July 2003
Software Spectrum  December 1997 - October 2000
7th Level  December 1996 - December 1997
Stream Global Services   1993 - 1996
US Army  July 1985 - March 1986

Skills
Process Improvement, Training, Customer Satisfaction, Budgets, Outsourcing, Vendor Management, Business Process..., Cross-functional Team..., Project Management, Leadership, Operations Management, Quality Assurance, Call Center, Management, Performance Management, Call Centers, IT Service Management, Program Management, Business Process, Team Leadership, CRM, IT Management, Project Planning, Business Analysis, IT Operations, Service Delivery, Networking, Human Resources, Business Intelligence, Team Management, Customer Experience, Change Management

Education
Bellevue College
Continuing Education

University of North Texas

Debra Picucci Debra Picucci Tampa/St. Petersburg, Florida Area Details
Debra Picucci's Stream Global Services Experience 2010 - April 2011
Job Network Solutions Specialist at Dell
Industry Telecommunications
Experience
Dell  October 2012 - Present
Avaya  September 2011 - November 2012
Hewlett-Packard Enterprise Services  February 2011 - September 2011
Stream Global Services   2010 - April 2011
CIGNA Healthcare  January 2010 - October 2010
Avaya  1999 - 2008
Cabletron Systems  1996 - 1999

Skills
Account Management, Sales, Contract Negotiation, Unified Communications, Solution Selling, VoIP, Professional Services, Managed Services, Telecommunications, Call Center, Avaya, Cloud Computing, Salesforce.com, SaaS, Direct Sales, Vendor Management, Data Center, Enterprise Software, Strategic Partnerships, Sales Management, Business Development, Strategy

Education
University of New Hampshire   1980 — 1984
Undergrad, History

Tito Wilian Baires Valladares Tito Wilian Baires Valladares United States Details
Tito Wilian Baires Valladares's Stream Global Services Experience May 2009 - August 2009
Job
Industry Primary/Secondary Education
Experience
Ubiquity Global Services Inc.  October 2012 - December 2013
Teleperformance  July 2010 - January 2011
Stream Global Services   May 2009 - August 2009
Stream Global Services   May 2009 - August 2009
Sixpenny Chimney Cleaning   June 2007 - December 2007
Sixpenny Chimney Cleaning   June 2007 - November 2007
Dell El Salvador   November 2006 - June 2007
Sykes  November 2006 - June 2007
Fairfax County Public Schools  January 1994 - March 2007
HORN Restaurant   1989 - 2004

Education
Northern Virginia Community College NOVA   1994 — 1995
English as a Second Language ESL Diploma

Universidad de El Salvador   1985 — 1989
International Relations

Instituto Nacional Francisco Menendez   1980 — 1983
Bachiller, Hosteleria y Turismo

Robert Gerow Robert Gerow Tampa/St. Petersburg, Florida Area Details
Robert Gerow's Stream Global Services Experience March 2008 - April 2012
Job Experienced IT professional in the greater Tampa Bay area
Industry Computer Software
Experience
SunView Software Inc  May 2014 - Present
IT Resources Corp   April 2012 - March 2014
Stream Global Services   March 2008 - April 2012
Universal Music Group  May 2000 - February 2001
Origin Technologies  May 1997 - April 2000

Skills
Databases, Data Modeling, DB2, COBOL, Technical Support, Call Center, Data Migration, Banking, Service Delivery, Customer Experience, Relational Databases, Microsoft SQL Server, ETL, Call Centers, Software Documentation, Troubleshooting

Education
Netcom Information Technology, New York   2002 — 2002
OCP, Oracle Database Administration

University of Delaware   1974 — 1979
Bachelor of Science, Business Administration

Ron Sheng Ron Sheng Greater Denver Area Details
Ron Sheng's Stream Global Services Experience September 2013 - September 2013
Job Systems Engineer at Colorado Judicial Branch
Industry Information Technology and Services
Experience
Colorado Judicial Branch  December 2014 - Present
VMware  December 2013 - Present
Lockheed Martin  September 2013 - December 2013
Stream Global Services   September 2013 - September 2013
Jeppesen  May 2010 - September 2013
IHS / Modis Inc.   October 2009 - May 2010
Lockheed Martin / The Experts Inc.   March 2008 - October 2009
HP / IGI   November 2006 - March 2008
IBM Global Services / CDI   April 2006 - November 2006
IBM Global Services / CDI   December 2005 - April 2006

Skills
Cluster, VMware, Active Directory, Data Center, VMware ESX, Troubleshooting, Microsoft Exchange, System Administration, Disaster Recovery, Hardware, Group Policy, Servers, Technical Support, System Monitoring, SCCM, DNS, HP, Load Balancing, SharePoint, Citrix, Windows Server, IIS, Virtualization, DHCP, XP, Software Documentation, Computer Hardware, Software Installation

Education
University of Houston   1994 — 1998
Bachelors, Management Information Systems

Jordan Stirling Jordan Stirling Portland, Oregon Details
Jordan Stirling's Stream Global Services Experience October 2010 - Present
Job Customer Support Professional at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   October 2010 - Present
Elyk Innovation, Inc.   January 2008 - January 2009
JEA  August 2007 - November 2007

Skills
Customer Service, Customer Support, CSS, HTML, Microsoft Office, Adobe Creative Suite, Employee Training, Project Management, Databases, Technical Support, Windows 7, Leadership, Training

Education
University of North Florida   2007 — 2009
Some College, Computer and Information Sciences, General

Damaris Ayala Damaris Ayala New Britain, Connecticut Details
Damaris Ayala's Stream Global Services Experience March 2012 - July 2012
Job Logistics Specialist
Industry Logistics and Supply Chain
Experience
Stream Global Services   March 2012 - July 2012
US Army  February 2005 - April 2010

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Windows, Spanish-speaking, Logistics, Army, System Administration, Outlook, Access, Data Entry, Time Management, Analysis, Management, Leadership, Project Management, Software Documentation, Operations Management, Budgets, Team Leadership, Team Building, Supervisory Skills, Troubleshooting, Project Planning

Education
South University   2012 — 2016
Bachelor of Science (B.S.), Criminal Justice/CSI

University of Puerto Rico-Humacao   2003 — 2004
Business Administration and Management, General

Kirk Reyes Kirk Reyes Phoenix, Arizona Area Details
Kirk Reyes's Stream Global Services Experience November 2009 - January 2011
Job Apple iPhone and iPad Technical Support at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Sears Holdings Corporation  February 2011 - Present
Stream Global Services   November 2009 - January 2011

Education
University of Advancing Technology   2005 — 2009
In Progress, Computer Science

Eugenia/Gina Sanchez/Barron Eugenia/Gina Sanchez/Barron Greater Los Angeles Area Details
Eugenia/Gina Sanchez/Barron's Stream Global Services Experience 2008 - 2008
Job Graphic WEB Design Ceramics Professional Instructor
Industry Graphic Design
Experience
Instituto Nacional de Aprendizaje   March 2009 - Present
Stream Global Services   2008 - 2008
Double E Design   2006 - 2007
Navegalo GSM   2002 - 2005
ITS Infocomunicación   2000 - 2002
CR Travel   2000 - 2000
Cybernet  2000 - 2000
Tierra Fue   1999 - 1999

Skills
Spanish, Digital Art, Fine Art, Communication Skills, Marketing Communications, Email Marketing, HTML, Italian, french, CSS3, Adobe Creative Suite, Microsoft Office, Microsoft Excel, Mac OS, Photoshop, Dreamweaver, Commercial Photography, Event Photography, Coordinating Events, Project Coordination, Goal Oriented, Presentations, Computer Animation, Character Animation, Call Centers, Customer Service, User Acceptance Testing, Usability Testing

Education
Universidad de Costa Rica   1987 — 2004
Bachelors, Fine Arts with concentration on Graphic Design

University of Costa Rica   1997 — 1999
Undergraduate, Ceramics

Emily Millar Emily Millar Greater Seattle Area Details
Emily Millar's Stream Global Services Experience April 2008 - March 2009
Job SVP, Client Solutions & Strategy at StarTek
Industry Outsourcing/Offshoring
Experience
StarTek  August 2013 - Present
StarTek  December 2011 - Present
TELUS International  February 2010 - November 2011
Stream Global Services   April 2008 - March 2009
Sitel (formerly ClientLogic)   January 2002 - January 2008
Adobe Systems  September 1999 - April 2001
Adobe Systems  1998 - 1999
Claris Corporation (Apple Computer Subsidiary)   1992 - 1998
Apple Computer  1990 - 1992

Skills
Leadership, Vendor Management, Contact Centers, CRM, Outsourcing, Business Development, BPO, Program Management, Call Centers, SaaS, Enterprise Software, Management, Customer Experience, Team Management, Operations Management, Telecommunications, Account Management, Lead Generation, Strategic Planning, Strategy, Customer Satisfaction, Start-ups, Strategic Partnerships, Training, Solution Selling, Customer Retention, Professional Services, Business Intelligence, Sales Management, Service Delivery, Sales Process

Education
University of Northern Iowa
Bachelor of Arts, Business

Art Hernandez Art Hernandez Phoenix, Arizona Area Details
Art Hernandez's Stream Global Services Experience January 2012 - August 2013
Job Supervisor of Services Insight
Industry Information Technology and Services
Experience
Insight Direct Usa Inc   September 2014 - Present
Heartland Payment Systems  August 2013 - September 2014
Stream Global Services   January 2012 - August 2013
AAA NCNU  November 2006 - December 2010

Skills
Help Desk Management, Customer Service, Call Center, Process Improvement, Change Management, Leadership, Staff Development, Metrics, Coaching, Incident Management, IT Operations, Insurance, IT Service Management, Help Desk Support, Business Analysis, Call Centers, ITIL, Problem Management, Business Process, Quality Assurance, ITIL v3 Foundations..., Collaborative Problem..., Software Documentation, Team Management, Technical Support, Troubleshooting, IT Management, Customer Satisfaction

Education
DeVry University Phoenix   2013 — 2016
Bachelor of Business Administration (B.B.A.), Project Management

University of Phoenix   2000 — 2001
BSB, E-Commerce

Westwood High School   1992 — 1995
Diploma, General Education

Isaac Mota Isaac Mota Greater New York City Area Details
Isaac Mota's Stream Global Services Experience September 2007 - July 2009
Job Head of IT at Belle Haven Investments
Industry Investment Banking
Experience
Belle Haven Investments, L.P.   May 2014 - Present
CSC Sugar  November 2013 - May 2014
Lazard  October 2010 - August 2013
Bank of America  April 2010 - October 2010
Goldman Sachs  November 2009 - April 2010
Stream Global Services   September 2007 - July 2009
Stream Global Services   2005 - 2009

Skills
Active Directory, DNS, Servers, DHCP, Windows Server, Troubleshooting, Networking, Microsoft Office, Blackberry Enterprise..., Cisco Technologies, VPN, TCP/IP, Group Policy, Switches, Network Administration, Data Center, Windows, Management, Routers, Software Installation, System Administration, Help Desk Support, CCNA, Cisco Routers, IT Management, Call Centers, VLAN, Cisco IOS, Security+, Telecommunications, IT Service Management, Infrastructure, Printers, Business Analysis, Lotus Notes, Computer Hardware, Analysis, IT Operations, IT Infrastructure..., Windows System..., Windows Desktop..., Windows Remote Desktop, IIS, Hardware, Software Documentation, OS X, Computer Security, Amazon Web Services..., VMware, Hyper-V

Education
Technical Institute Of America (TIA)   2013 — 2013
Comptia Security+, Information Technology, Certification

Universidad Tecnológica de Santiago   2003 — 2008
Bachelor, System Engineer

Erik Walton Erik Walton Greater Los Angeles Area Details
Erik Walton's Stream Global Services Experience January 2012 - April 2014
Job VP of Sales and Business Development at TELUS International
Industry Outsourcing/Offshoring
Experience
TELUS International  April 2014 - Present
Stream Global Services   January 2012 - April 2014
NCO Group  2011 - 2012
iTouchPoint  2002 - 2011
Infonxx  1998 - 2002

Skills
BPO, Outsourcing, Call Center, Customer Satisfaction, Sales, Operations Management, Call Centers, Wireless, Business Strategy, Product Development, Telecommunications, New Business Development, Program Management, Project Management, Product Management, Strategy, SaaS, Sales Operations, Strategic Partnerships, Strategic Planning, Start-ups, Business Development, Customer Service, Contract Negotiation, Sales Management, Solution Selling, Customer Experience, Account Management, CRM, Vendor Management, Management

Education
University of California, Irvine   1991 — 1995
BA, Social Science, Management

Russ Johnson JR Russ Johnson JR Phoenix, Arizona Details
Russ Johnson JR's Stream Global Services Experience November 2012 - Present
Job Customer Service Representative at Stream Global Services
Industry Marketing and Advertising
Experience
Stream Global Services   November 2012 - Present
Helen Foundation Clinics   May 2011 - Present
AZ Desert Solar   September 2009 - Present
Central Payment  July 2011 - November 2012
Price Electronics   August 2010 - May 2011
E Systmes Management   2008 - 2010
Williams and Associates  December 2006 - May 2008
C.K. Specialties, Inc   November 2000 - November 2006
Executive Sales Unlimited   June 1982 - November 2005
Executive Sales Unlimited, Inc   June 1982 - November 2000

Skills
Sales, Sales Management, Customer Retention, Solution Selling, Customer Satisfaction, Manufacturing, Marketing Strategy

Education
University of Missouri-Columbia   1977 — 1981
BA, Economics

Lindbergh High School   1974 — 1976
B.A, Economics

Zachary McMullen Zachary McMullen Tampa/St. Petersburg, Florida Area Details
Zachary McMullen's Stream Global Services Experience November 2009 - Present
Job IT Support Professional at Stream Global Services
Industry Information Technology and Services
Experience
Stream Global Services   November 2009 - Present
Classic Fare Catering  May 2004 - August 2007

Skills
HTML, PowerPoint, SQL

Education
University of Florida   2003 — 2009
Bachelor of Science, Computer Science

University of Florida
BS, Computer Science - Engineering

Clayton Mathieson Clayton Mathieson Portland, Oregon Area Details
Clayton Mathieson's Stream Global Services Experience 1996 - 1998
Job
Industry Computer & Network Security
Experience
Oregon Health Science University  July 2004 - Present
Lockheed Martin  1999 - 2003
ACS  1998 - 2003
Mitsbishi Silicon America   October 1997 - August 1998
Stream Global Services   1996 - 1998

Skills
HP-UX, Solaris, AIX, Linux, Disaster Recovery, High Availability, VMware, NFS, NetApp, Storage Area Networks, Virtualization, Perl, Unix, Apache, Servers, SAN, Cluster, Data Center, Storage, IBM AIX, Red Hat Linux, Unix Shell Scripting, Shell Scripting

Education
University of Phoenix

Julio Patino Julio Patino United States Details
Julio Patino's Stream Global Services Experience September 2005 - July 2012
Job Facilities Manager
Industry Outsourcing/Offshoring
Experience
Syniverse Technologies  March 2013 - Present
Stream Global Services   September 2005 - July 2012
Supra Telecom  2003 - 2005

Skills
Facilities Management, Maintenance Management, Budget Management, Physical Security, Contractor Relations, Vendor Management, Team Building, Budgets, Contractors, Outsourcing, Procurement, Contract Negotiation, Management, Contract Management, Strategic Planning, Customer Satisfaction, BPO, Process Improvement, Project Management, Team Leadership, Team Management, Performance Management, Workforce Management, Call Centers, Negotiation, Business Process..., Analysis, Sla, Telecommunications, Change Management, Operational Excellence, CRM, Contact Centers, Cross-functional Team..., Process Engineering, Customer Experience, Operations Management, Program Management, Service Delivery, Project Planning, Quality Assurance, Troubleshooting

Education
Universidad Tecnológica de Santiago   2004 — 2011
Bachelor of Engineering (B.E.), Electrical Engineering

Trisha Winton Trisha Winton Greater Boston Area Details
Trisha Winton's Stream Global Services Experience 2008 - July 2011
Job Executive Assistant at Castanea Partners
Industry Executive Office
Experience
Castanea Partners  June 2011 - Present
Stream Global Services   2008 - July 2011
Bain & Company  October 2007 - October 2008

Skills
Travel Arrangements, Travel Planning, Calendars, Outlook, Administrative..., Lotus Notes, Executive Support, Process Scheduler, Office Administration, Expense Reports, Calendaring, Confidentiality, Call Centers, Executive..., Spreadsheets, Office Equipment, Travel Management, Event Planning, Office Management, Expenses, Time Management, Human Resources, Meeting Scheduling, Diary Management, Customer Satisfaction, WebEx, Administration, Concur, Administrative...

Education
University of Rhode Island

Anthony Ries Anthony Ries Phoenix, Arizona Area Details
Anthony Ries's Stream Global Services Experience July 2012 - December 2012
Job IT Consultant at Serenity Womens Care
Industry Information Technology and Services
Experience
MD24 House Call, Inc   September 2015 - Present
Serenity Womens Care   June 2015 - Present
Ed Browne Studios   May 2011 - Present
Avella Specialty Pharmacy  March 2014 - August 2015
Asurion  September 2013 - January 2014
ClearPath Solutions  February 2013 - August 2013
Stream Global Services   July 2012 - December 2012
Accountability Management and Real Estate   September 2007 - April 2011
Magnum Companies  December 2006 - July 2007

Skills
Troubleshooting, Microsoft Office, Training, Technical Support, Help Desk Support, Customer Service, Computer Hardware, Windows XP, Networking, Hardware, Employee Training, Active Directory, Windows 7, Computer Repair, Management, XP, Customer Satisfaction, Mac OS X, iOS, Android, Quality Assurance, Inventory Control, Exchange Server, Shoretel\​Provision, Security Software, Computer Imaging, Server Maintenance, Windows 8.1, Windows 10

Education
University of Phoenix   2010 — 2014
Bachelor of Arts (B.A.), Business Marketing

University of Phoenix   2008 — 2010
Associate of Arts (A.A.), Business

Jim Ludlow Jim Ludlow San Diego, California Details
Jim Ludlow's Stream Global Services Experience March 2010 - August 2010
Job Senior Technical Recruiter at Nova Management Inc.
Industry Staffing and Recruiting
Experience
Nova Management Inc.  June 2015 - Present
Kelly Services  October 2014 - May 2015
Experis Engineering, ManpowerGroup   March 2011 - October 2014
Adecco  August 2010 - March 2011
Stream Global Services   March 2010 - August 2010
Manpower Professional  January 2006 - September 2009
Toys R Us  October 2005 - January 2006
Walgreens Mail Service  July 2004 - September 2005

Skills
Sourcing, Technical Recruiting, Recruitment/Retention, Contract Recruitment, Account Management, Internet Recruiting, Applicant Tracking..., Recruiting, Screening Resumes, College Recruiting, Screening, Talent Acquisition, Staffing Services, Reference Checking, Engineering, Telecommunications, Customer Service, Finance, Supply Chain, Talent Management, Resume Writing, Temporary Placement, Behavioral Interviewing, Interviews, HRIS, RPO, Personnel Management, Candidate Generation, Staff Augmentation, Onboarding, Job Descriptions, IT Recruitment, Corporate Recruiting, Benefits Negotiation, Temporary Staffing, Human Resources, Cold Calling, Strategic Sourcing, Employer Branding, Graduate Recruitment, Taleo, Recruitment Advertising, HR Consulting, Search, Performance Management, Interview Preparation, Vendor Management, New Hire Orientations, Permanent Placement, Management

Education
University of Nebraska-Lincoln   1993 — 1998
Bachelor of Arts, Literature

Norell Ramirez Norell Ramirez El Segundo, California Details
Norell Ramirez's Stream Global Services Experience September 2011 - August 2012
Job Account Executive at MacMall El Segundo California
Industry Retail
Experience
PCM  April 2013 - Present
Ring Central   September 2012 - March 2013
Stream Global Services   September 2011 - August 2012
IBM  October 2006 - September 2011

Skills
Hardware, Operating Systems, Laptops, Training, Customer Service, Mac, Team Leadership, Management, Outsourcing, Project Management, Change Management, Business Analysis, Team Management, Telecommunications

Education
University of Santo Tomas   1997 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General

Don Bosco Academy   1993 — 1997

Diego Alvarez , CAMS Diego Alvarez , CAMS Fayetteville, Arkansas Area Details
Diego Alvarez , CAMS's Stream Global Services Experience August 2006 - May 2008
Job Sr Director Compliance International for AML
Industry Retail
Experience
Walmart US  May 2015 - Present
Walmart  March 2014 - Present
Western Union  October 2012 - February 2014
Western Union  May 2008 - October 2012
Stream Global Services   August 2006 - May 2008
Supra Telecom  August 2005 - August 2006
Supra Telecom  February 2002 - August 2005

Skills
Process Improvement, Anti-fraud, Anti Money Laundering, Coaching, Organizational..., Shared Service Center, Outsourcing, AML, Call Centers, Leadership, Operations Management, Sanction, Business Process..., Program Management, Cross-functional Team..., BPO, Customer Service, Compliance

Education
Universidad Interamericana de Costa Rica
Master's degree, Industrial Management, Industrial Managemnet

ACAMS   2012 — 2012
Anti Money Laundry Specialists, Anti Money Laundry, Specialist

BMGI   2012 — 2012
Certification, Lean Six Sigma

ULACIT
Licentiate degree, International Commerce

ULACIT
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management

Shawn K. Shawn K. Portland, Oregon Area Details
Shawn K.'s Stream Global Services Experience May 2003 - October 2004
Job Data Architect & Backend Engineer
Industry Internet
Experience
ShawnFromPortland.com   November 2013 - Present
Thinkful  October 2013 - July 2014
Substance Inc  January 2012 - February 2013
eROI  August 2011 - January 2012
Steelhead Advertising  May 2009 - May 2011
Bravo Web Solutions   October 2008 - April 2009
Moonshadow E-Commerce Inc   February 2008 - November 2008
University of Oregon  2005 - 2008
University Of Oregon Center For Educational Technologies   September 2005 - August 2007
Stream Global Services   May 2003 - October 2004

Skills
PHP, jQuery, JavaScript, JSON, XML, MySQL, Java, Software Project..., Relational Databases, Database Design, User Interface Design, Database Administration, Linux System..., Laravel, Twilio, CSS, WordPress, Linux, CodeIgniter, Facebook API, Technical Documentation, Interactive Advertising, iOS development, Android Development, Github, Facebook Marketing, Illustrator, Final Cut Pro, Photoshop, Mac OS X, ORM, Advertising, System Administration, SaaS, VBA, Visual Basic, ActionScript, Photography, World Religions, Music, Gangsta Rap, Skateboarding, Customer Service

Education
University of Oregon   2004 — 2007
BS, Computer & Information Science

University of Oregon
Bachelor of Science (B.S.), Computer & Information Science

Taylor Zoppi Taylor Zoppi Tampa, Florida Details
Taylor Zoppi's Stream Global Services Experience February 2012 - May 2013
Job Customer Care Analyst at Deltek
Industry Information Technology and Services
Experience
Deltek  April 2015 - Present
Mid-Atlantic Finance  May 2013 - April 2015
Stream Global Services   February 2012 - May 2013
Stream Global Services   March 2011 - May 2013
Stream Global Services   October 2010 - February 2012

Skills
Technical Support, Mobile Devices, Dell Computers, Customer Service, Microsoft Office, Workstations, Social Media Marketing, Social Media, Account Management, Social Networking, Troubleshooting, Online Marketing, Management

Education
Delta Connection Academy   2008 — 2010
PVT/INS-ASEL, Aviation

University of Central Florida   2003 — 2004
N/A, FILM

Alejandro Castillo Alejandro Castillo Austin, Texas Area Details
Alejandro Castillo's Stream Global Services Experience October 2008 - August 2010
Job Founder | Marketing & Sales | Healthcare | Musician
Industry Information Technology and Services
Experience
Dell  October 2014 - Present
MedicSana Inc.   2014 - Present
Dell  June 2013 - October 2014
Dell  November 2010 - February 2013
Stream Global Services   October 2008 - August 2010
DELL Inc, Latin America   December 2007 - October 2008
Dell Inc,  January 2005 - December 2007
AC&L Consultores S.A. de C.V.   January 1999 - February 2005

Skills
Cloud Computing, Program Management, Business Development, Business Process..., Management, Web Development, PMP, Organizational..., Web Project Management, Mobile Applications, Musicians, Music Production, mHealth, Early-stage Startups

Education
University of Florida   1994 — 1998
Computer Science Studies, Systems Engineering

Universidad Dr. José Matías Delgado   2001 — 2003
Computer Science, Business Administration

University of Phoenix   2009 — 2012
Bachelors, Business Marketing

Alejandro Murguia-Ortiz Alejandro Murguia-Ortiz Iowa City, Iowa Details
Alejandro Murguia-Ortiz's Stream Global Services Experience June 2013 - August 2013
Job Assistant Social Media Manager at The University of Iowa Alumni Association
Industry Information Services
Experience
The University of Iowa Alumni Association  August 2015 - Present
University of Iowa - Henry B. Tippie College of Business  May 2015 - Present
Pomerantz Career Center  July 2015 - July 2015
University of Iowa - Henry B. Tippie College of Business  June 2015 - June 2015
Iowa Soccer Club   October 2014 - June 2015
Alexis Park Inn & Suites   September 2013 - October 2014
Stream Global Services   June 2013 - August 2013
Hy-Vee  October 2010 - July 2013
Beyond the Bell  July 2011 - August 2011

Skills
Leadership, Teamwork, Team Leadership, Communication, Data Analysis, Motivating, Photoshop, Teaching, Microsoft Office, Microsoft Word, Microsoft Excel, QuickBooks, InDesign, Customer Service, Team Building, Recruiting, PowerPoint, Access, SQL, Information Systems, Oracle SQL Developer, Oracle Application..., CPR Certified, Social Networking, Time Management, Public Speaking, Social Media, Event Planning, Management, Research

Education
University of Iowa - Henry B. Tippie College of Business   2013 — 2016
Accounting and Business Analytics & Information Systems

North High School   2009 — 2013

John McKennell John McKennell Greater Minneapolis-St. Paul Area Details
John McKennell's Stream Global Services Experience May 2012 - May 2013
Job Vice President, Chief Information Security Officer
Industry Information Technology and Services
Experience
ECMC Group  July 2015 - Present
McKennell & Associates   June 2013 - July 2015
Stream Global Services   May 2012 - May 2013
SUPERVALU  February 2009 - May 2012
Deloitte & Touche  2004 - August 2008
Jefferson Wells  2002 - 2004
KPMG  2001 - 2002
GE Capital Consulting  1996 - 2000
West Publishing  1988 - 1996
The Equitable  1986 - 1988

Skills
IT Audit, CISA, Enterprise Risk..., Business Continuity, Sarbanes-Oxley Act, SAS70, Governance, Process Improvement, Information Technology, Risk Assessment, Risk Management, COSO, Security, ITIL, Internal Audit, Data Security, Sarbanes-Oxley, Financial Risk, Information Security, Disaster Recovery, Compliance, Information Security..., Policy, COBIT, SOX, PCI DSS, HIPAA, Internal Controls, GLBA, Privacy Law, Leadership, Privacy, CISSP, Business Analysis, IT Operations, Management, IT Governance, Risk Mitigation, IT Risk, DLP, IT Strategy, Business Process, CISO

Education
University of Minnesota-Twin Cities   1984 — 1986
BA, Business, Economics, Finance

Bryan Black Bryan Black Dallas/Fort Worth Area Details
Bryan Black's Stream Global Services Experience 1998 - 2002
Job Human Resources Executive, StandOut Profile: Equalizer/Influencer
Industry Human Resources
Experience
AppFolio Inc.  2011 - Present
Research Now Group, Inc. (formerly known as e-Rewards, Inc.)   2010 - 2011
Match.com (an IAC/Interactive Corp, Match Group company)   2006 - 2009
Match.com (an IAC/Interactive Corp, Match Group company)   2003 - 2006
Hotels.com  2002 - 2003
Stream Global Services   1998 - 2002
Early Career Roles   1987 - 1997

Skills
Recruiting, Human Resources, Leadership, Training, Talent Acquisition, Talent Management, Employee Relations, Technical Recruiting, Strategy, Onboarding, Applicant Tracking..., Hiring, Performance Management, Succession Planning, Change Management, Employee Benefits, Executive Coaching, Interviews, Conflict Resolution, Employee Training, Mentoring, Time Management, Organizational..., College Recruiting, Team Building, Temporary Placement, New Hire Orientations, Workforce Planning, Call Centers, Personnel Management, Benefits Administration, Employee Engagement, Internet Recruiting, Program Management, Employer Branding, Deferred Compensation, HRIS, Risk Management, Strategic Planning, Organizational Design, Global Sourcing, Global Organizational..., Compensation & Benefits, Compensation Planning, Sales Compensation..., Emerging Leaders, Payroll, Gallup Strengths, Immigration Law, Mergers & Acquisitions

Education
University of Oklahoma   1985 — 1990
BA, Organizational Communication

Julius Espinosa Julius Espinosa Portland, Oregon Area Details
Julius Espinosa's Stream Global Services Experience November 2012 - March 2013
Job Front End Developer at Starwood Vacation Ownership through Catalyst DevWorks
Industry Information Technology and Services
Experience
Starwood Vacation Ownership  September 2014 - Present
Catalyst DevWorks  August 2013 - Present
Microsoft  April 2014 - June 2014
Nike  November 2013 - January 2014
Catalyst DevWorks  March 2013 - August 2013
Stream Global Services   November 2012 - March 2013
Smart Communications, Inc.   April 2010 - September 2010

Skills
JavaScript, Java, Agile Methodologies, HTML, CSS, jQuery, Databases, Web Development

Education
University of Santo Tomas   2008 — 2012
Bachelor of Science (BS), Information Technology

Rajiv Bhawsar Rajiv Bhawsar Greater Detroit Area Details
Rajiv Bhawsar's Stream Global Services Experience August 2010 - April 2013
Job Network/System Specialist at HealthTech Services
Industry Information Technology and Services
Experience
HealthTech Services   December 2014 - Present
Pinstorm  May 2013 - May 2014
Stream Global Services   August 2010 - April 2013
Zenith Infotech  March 2010 - August 2010
IBM Global Business Process Services  November 2005 - December 2009

Skills
Healthcare Information..., Network Administration, Computer Network..., IT Hardware Support, Computer Technology, Social Networking, Microsoft Word, Process Improvement, Microsoft Office, Management, Microsoft Excel, Leadership, Sales, Windows, Customer Service, Project Management, Research, Team Management, Windows 7

Education
University of Mumbai
Bachelor’s Degree, Finance and Financial Management Services

K K Shah Collge of Commerce and Arts   1999 — 2001
Associate’s Degree, Accounting and Finance

Holy Paradise English High School
High School, SSC Maharashtra Board

Sherman Robinson Sherman Robinson Greater Salt Lake City Area Details
Sherman Robinson's Stream Global Services Experience September 2010 - January 2012
Job Director of Client Relations at Renaissance Ranch
Industry Mental Health Care
Experience
Renaissance Ranch   July 2015 - Present
Progressive Leasing  August 2014 - June 2015
Progressive Leasing  October 2013 - August 2014
Progressive Leasing  February 2013 - October 2013
Xi3 Corporation  September 2012 - January 2013
CLEARLINK  January 2012 - September 2012
Stream Global Services   September 2010 - January 2012
Convergys  July 2009 - September 2010
Rmac and Associates   April 2006 - July 2009
Linens N Things  September 2003 - April 2006

Skills
Sales Management, Customer Service, Sales, Marketing Strategy, Account Management, Customer Satisfaction, Strategic Planning, Marketing, Negotiation, Social Media Marketing, Market Research, Selling, Online Advertising, Team Building, Direct Sales, Lead Generation, New Business Development, Training, Social Media, B2B, Management, Microsoft Office, Microsoft Excel, Salesforce.com, Advertising, Budgets, Business Development, Business Planning, Business Strategy, CRM, Coaching, Cold Calling, Contract Negotiation, Customer Retention, Leadership, Merchandising, Operations Management, Recruiting, Sales Operations, Team Management, Entrepreneurship, Online Marketing, Product Marketing, Sales Process, Team Leadership, Competitive Analysis, Forecasting, Sales Presentations, P&L Management

Education
University of Phoenix   2012 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

University of Phoenix   2010 — 2012
Associate of Arts (A.A.), Business, 3.54

Cottonwood

Clara Herrera Miller Clara Herrera Miller Washington D.C. Metro Area Details
Clara Herrera Miller's Stream Global Services Experience June 2011 - August 2012
Job Call Center Operations Manager, Billing, Customer Service, and Compromised Accounts. at AOL
Industry Telecommunications
Experience
AOL  April 2015 - Present
AOL  October 2014 - April 2015
Sage  April 2014 - September 2014
CTS LanguageLink  December 2013 - April 2014
MVM, Inc.   July 2013 - April 2014
Stream Global Services   June 2011 - August 2012
Sykes  April 2011 - June 2011
Sykes  July 2009 - April 2011
Sykes  February 2007 - June 2009
Sykes  December 2004 - February 2007

Skills
Call Centers, Leadership, Management, Customer Experience, Coaching, Customer Service, Customer Satisfaction, Team Leadership, Operations Management, Recruiting, Team Building, Account Management, CRM, Project Management, BPO, Sales, Performance Management, Team Management, Vendor Management, Training, Process Improvement, Analysis, Employee Relations, Conflict Resolution, Outsourcing, Troubleshooting, Technical Support, Customer Retention, Employee Training, Workforce Management, Contact Centers, Strategic Planning, Spanish Linguist, Sales M, Sales Management, Quality Assurance, Negotiation, Microsoft Office, Avaya WFO, Cisco Technologies

Education
Mason Enterprise Center   2014 — 2014
Entrepreneurial and Small Business Operations

Universidad Centroamericana 'José Simeón Cañas'   2003 — 2009
Psychology

Chris Aquino Chris Aquino Boston, Massachusetts Details
Chris Aquino's Stream Global Services Experience May 2010 - May 2011
Job Knowledge Domain Expert
Industry Architecture & Planning
Experience
Boston Architectural College  January 2014 - Present
Autodesk  May 2011 - Present
Stream Global Services   May 2010 - May 2011
Carr, Lynch and Sandell   June 2005 - January 2009

Skills
AutoCAD, Revit, Photoshop, Illustrator, Microsoft Office, SketchUp, Architecture, PowerPoint, Modeling, InDesign, Customer Relations, BIM, Architectural Design, Graphic Design, Sustainable Design, Drawing, Construction Documents, Photography, Rendering, CAD, Submittals, Autodesk Software, 3D Studio Max, 3D, Customer Service, Product Support

Education
University of Oregon   2001 — 2005
Bachelor of Architecture, Architecture

Northgate   1994 — 1997

Eric Hendricksen Eric Hendricksen Portland, Oregon Details
Eric Hendricksen's Stream Global Services Experience July 2010 - October 2011
Job Content Strategist at Insignia Health
Industry Health, Wellness and Fitness
Experience
Insignia Health  November 2011 - Present
Stream Global Services   July 2010 - October 2011
Eric Hendricksen Communications   July 2007 - July 2010
Pamplin Communications  February 2006 - June 2007
Pamplin Communications  August 2005 - May 2006
Portland Monthly  December 2004 - February 2005

Skills
Research, Writing, Editing, Photoshop, Dreamweaver, Microsoft Office, Final Cut Pro, Web Development, Internal & External..., Management, Leadership, Content Management, SEO, Customer Service, Creative Direction, Web Content, Adobe Creative Suite, Strategy, Publications, Advertising, Publishing

Education
University of Oregon   2000 — 2004
BA, Journalism and Communication

Stevens High School   1996 — 2000

maher khalfet maher khalfet Montreal, Canada Area Details
maher khalfet's Stream Global Services Experience January 2009 - June 2009
Job Analyst Quality Assurance at Transat
Industry Leisure, Travel & Tourism
Experience
Transat  May 2011 - Present
Stream Global Services   January 2009 - June 2009
New Horizons Computer Learning Centers  January 2008 - August 2008

Skills
C#, .NET, SQL, SQL Server, Oracle SQL, SQL*Plus, Visual Studio, Visual C++, Dreamweaver, PHP, phpMyAdmin, Quality Assurance, Quality Center, Microsoft SQL Server, DES, XML, UML, Agile Methodologies, Scrum, Linux

Education
Université du Québec à Montréal / UQAM   2010 — 2014
Bachelor of Applied Science (BASc), Informatique et Genie Logiciel (cheminement cooperatif)

Institut supérieur de gestion / Tunis   2003 — 2009
Bachelor of Applied Science (BASc), Informatique de Gestion

Amanda Nance Amanda Nance San Francisco Bay Area Details
Amanda Nance's Stream Global Services Experience February 2010 - June 2010
Job IT Resident
Industry Information Technology and Services
Experience
Google  January 2015 - Present
Resource Data, Inc.   April 2014 - September 2014
AlasConnect   January 2013 - April 2014
Golden Valley Electric Association  November 2010 - December 2012
Stream Global Services   February 2010 - June 2010
University of Alaska Fairbanks  September 2005 - April 2007

Skills
System Administration, Troubleshooting, Windows XP, Active Directory, Help Desk Support, Windows 7, Windows Vista, vSphere, Desktop Administration, Desktop Computers, New Hire Orientations, New Hire Training, Hiring Personnel, Information Technology, Technical Support, Wireless Networking, Microsoft Exchange, Software Installation

Education
University of Alaska Fairbanks
Associate of Applied Science, Information Technology

Jennifer Underwood Jennifer Underwood Fremont, California Details
Jennifer Underwood's Stream Global Services Experience January 2012 - August 2012
Job Customer Relationship Management | International Logistics | Import/Export | Procurement
Industry Logistics and Supply Chain
Experience
Agility  November 2013 - Present
AIT Worldwide Logistics  May 2013 - November 2013
AIT Worldwide Logistics  October 2012 - May 2013
Stream Global Services   January 2012 - August 2012
Comcast Cable  February 2010 - June 2011
Grasmick Produce   February 2009 - December 2009

Skills
Customer Satisfaction, Sales, Customer Service, Troubleshooting, Import Export, Import Logistics, Outlook, CRM, International Logistics, Invoicing, Accounting, Escalation, Provisioning, Salesforce.com, Call Centers, ECCN, BMC Remedy, Call Center, Remedy, Billing, Troubleshooting Hardware, Management, Problem Solving, Reporting & Analysis, Process Management, Warehouse Management, Import/Export Operations, Inventory Control, Global Logistics, Service Level Management, Service Levels, Customer, Customer Relations, Account Management, Customer Experience, Long-term Customer..., Customer Engagement, Microsoft Excel, Customer Retention, Export, Supply Chain Management, Logistics, Warehousing

Education
University of Phoenix   2011 — 2014
Bachelor of Applied Science (BASc), Accounting, 3.61

University of Phoenix   2009 — 2011
Associate of Arts (A.A.), Accounting, 3.67

Melissa Hoffbeck Melissa Hoffbeck Greater Minneapolis-St. Paul Area Details
Melissa Hoffbeck's Stream Global Services Experience August 2011 - June 2012
Job Manager IT Finance at Best Buy
Industry Outsourcing/Offshoring
Experience
Best Buy  May 2013 - Present
Best Buy  August 2012 - May 2013
Stream Global Services   August 2011 - June 2012
General Mills  April 2010 - August 2011
General Mills  May 2008 - April 2010
Long Lake Partners, LLC a MoneyGram International Company   May 2006 - April 2008
Lazard Middle Market (fka Goldsmith, Agio, Helms)   September 2002 - February 2006
Willis Re  May 2002 - September 2002
Piper Jaffray  January 2001 - November 2001

Skills
Analysis, Financial Reporting, Portfolio Management, Investments, Equities, Financial Modeling, Financial Analysis, Financial Planning, Budgeting, Forecasting, Microsoft Office, Organizing, Qualitative Research, Team Leadership, Budgets, Strategic Financial..., Risk Management, Finance, Management, Strategic Planning, Cross-functional Team..., Financial Risk, Mergers & Acquisitions, Leadership, Managerial Finance, Accounting, Pricing, Valuation, Business Development

Education
University of Saint Thomas - School of Business   2008 — 2010
MBA, Finance

University of Minnesota-Twin Cities   1996 — 2000
BS, Applied Economics - College of Agriculture, Food, and Environmental Science

Vanessa Martinez Wilson Vanessa Martinez Wilson Vancouver, Washington Details
Vanessa Martinez Wilson's Stream Global Services Experience 2010 - 2011
Job Office Manager at Prestige Senior Living Bridgewood
Industry Facilities Services
Experience
Prestige Senior Living Bridgewood   April 2012 - Present
Stream Global Services   2010 - 2011
JDB Enterprises   2004 - 2007
Best Buy  2002 - 2004
Tyson Fire Investigations   2000 - 2002

Skills
Office Management, Outlook, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Budgets, Team Building, Sales, Project Management, PowerPoint, Management

Education
University of California, Berkeley
Bachelor of Arts (B.A.), Film/Cinema/Video Studies

Christopher Sommerhoff Christopher Sommerhoff Missoula, Montana Area Details
Christopher Sommerhoff's Stream Global Services Experience October 2000 - September 2003
Job Content Board Operator at ANC Sports
Industry Computer Networking
Experience
ANC Sports  August 2015 - Present
Geek Squad  May 2015 - Present
Bayern Brewing Inc   November 2014 - Present
Western Montana Mental Health Center  September 2014 - February 2015
WorldWide Tech Services  May 2010 - February 2014
Creative Computer   March 2008 - October 2010
Stream Global Services   October 2000 - September 2003

Skills
Troubleshooting, Hardware, Computer Hardware, Technical Support, Laptops, Networking, Software Installation, Computer Repair, Workstations, Servers, Windows 7, Windows 8, Active Directory, A+ Certified, Operating Systems, Windows Server, Help Desk Support, Software Documentation, Software Implementation, Microsoft Operating..., Operating System..., TCP/IP, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media, Microsoft Exchange, Active Directory..., Network Administration, Computer Network..., Computer Maintenance, Server Management

Education
University of Hartford   1984 — 1987
None, Computer Science, Communications

University of Hartford   1984 — 1987
None, Computer Science

Jacob Dominguez Jacob Dominguez Portland, Oregon Area Details
Jacob Dominguez's Stream Global Services Experience September 2009 - March 2010
Job Network Administrator at Marcus & Millichap
Industry Higher Education
Experience
Marcus & Millichap  January 2015 - Present
Social Communications Company   March 2014 - January 2015
University of Oregon Library Services   September 2012 - 2014
University of Oregon Information Services   September 2011 - September 2012
Stream Global Services   September 2009 - March 2010

Skills
Microsoft Office, Computer Hardware..., HTML 5, Cisco Routers & Switches, WordPress, JavaScript, Web Design

Education
University of Oregon   2010 — 2014
General Social Science, Economics, Business, CIT

Beaverton High School   2005 — 2008
High School Diploma

Patrick Grace Patrick Grace Sioux City, Iowa Details
Patrick Grace's Stream Global Services Experience May 2010 - October 2010
Job Accounts Manager at Airgas
Industry Building Materials
Experience
Airgas  April 2014 - Present
Bishop Heelan Catholic High School   May 2011 - Present
Hawkeye Distribution, LLC   October 2010 - February 2014
Stream Global Services   May 2010 - October 2010

Skills
Building Materials, Purchasing, Sales, Inventory Management, Customer Service, Sales Management, Account Management, Inventory Control, Pricing, Cold Calling, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, Direct Sales, Trade Shows, Sales Process, Time Management, Team Building, Sales Operations, Customer Satisfaction

Education
University of Northern Iowa   2005 — 2009
Bachelor of Science (B.S.), Exercise Science

Marshall Bowen Marshall Bowen Portland, Oregon Area Details
Marshall Bowen's Stream Global Services Experience May 2013 - October 2014
Job Customer Service Coordinator at Capital One
Industry Financial Services
Experience
Capital One  October 2014 - Present
Stream Global Services   May 2013 - October 2014
Salem Public Library  June 2012 - May 2013
Ail Food Concession   August 2012 - September 2012
Best Buy  April 2012 - May 2012
Wells Fargo Bank  August 2011 - October 2011
betweentheropes.com   February 2008 - June 2011
University of Oregon  September 2007 - June 2011
University of Oregon  September 2009 - June 2010
Regal Entertainment Group  June 2008 - May 2010

Skills
News Writing, InDesign, Research, Social Media, Twitter, Editing, Sound Editing, Sound Mixing, Podcasting, Facebook, Creative Writing, Final Cut Pro, iMovie, Customer Service, Microsoft Office, Mac, Photoshop, Event Planning, PowerPoint, Social Networking, Microsoft Word, Blogging

Education
University of Oregon   2007 — 2011
Bachelor of Arts, Cinema Studies

Elle Mukhim Elle Mukhim Washington D.C. Metro Area Details
Elle Mukhim's Stream Global Services Experience January 2005 - December 2005
Job HR Recruiter at NVR Inc./Ryan Homes
Industry Human Resources
Experience
NVR, Inc.   April 2014 - Present
GXS  May 2011 - February 2014
Tata Consultancy Services  June 2008 - November 2010
Convergys  December 2005 - June 2008
Stream Global Services   January 2005 - December 2005

Skills
Human Capital, Training & Development, Training Delivery, Talent Acquisition, Sourcing, Developing Talent, Talent Management, Interviewing Skills, Personnel Management, Employee Relations, Employee Training, Onboarding, Applicant Tracking..., Team Management, Training, Human Resources, HRIS, New Hire Orientations, Deferred Compensation, Temporary Placement, Performance Management, Management, Employee Engagement, Technical Recruiting, Internet Recruiting, Workforce Planning, Resource Management, Performance Appraisal, Screening, Benefits Negotiation, HR Policies, Recruiting

Education
North Eastern Hill University
Bachelor's degree, Sociology

University of Phoenix
Master of Business Administration (MBA), Human Resource Management

Mark Skoog Mark Skoog Scottsdale, Arizona Details
Mark Skoog's Stream Global Services Experience December 2007 - September 2010
Job Vice President, Marketing at Axway
Industry Computer Software
Experience
Axway  May 2014 - Present
JDA Software  October 2010 - April 2014
Stream Global Services   December 2007 - September 2010
AFS Technologies, Inc.   February 2003 - December 2007
Syntellect,Inc.   December 2000 - January 2003
Motorola  June 1985 - November 2000

Skills
Strategic Partnerships, Strategy, Product Marketing, CRM, Lead Generation, Product Management, Cross-functional Team..., Start-ups, Business Development, Enterprise Software, Integrated Marketing, Marketing Management, Marketing Strategy, Email Marketing, Market Research

Education
Northern Illinois University, MBA
MBA, Marketing

University of Illinois at Urbana-Champaign - College of Business
Bachelor's degree, Finance

Graham Allen, CAPM Graham Allen, CAPM Lakeland, Florida Area Details
Graham Allen, CAPM's Stream Global Services Experience January 2007 - June 2008
Job QualityFocused, ProcessDriven IT Production Support Specialist
Industry Information Technology and Services
Experience
CHEP  July 2015 - Present
IFCO Systems  April 2014 - June 2015
NetWolves  June 2013 - April 2014
TAPFIN-ManpowerGroup Solutions  September 2012 - March 2013
Tata Consultancy Services  July 2011 - September 2012
Tech USA  November 2009 - July 2011
Stream Global Services   January 2007 - June 2008
Norment Security Group, Inc.   July 1997 - April 2004
United States Air Force  June 1996 - December 1996
United States Air Force  May 1995 - May 1996

Skills
Time Management, Integration, Agile & Waterfall..., Project Management, Project Planning, SDLC, ITIL, ITIL Process, IT Operations, IT Infrastructure..., IT Strategy, IT Management, IT Infrastructure..., IT Service Management, IT Service Delivery, Vendor Relationships, Third Party Vendor..., Scope Management, Cost Management, Resource Management, Disaster Recovery, Risk Management, Quality Assurance, Quality Management, Change Management, Change Control, Agile Project Management, Waterfall, Windows Server, Linux, Windows, Cisco Technologies, Cisco Call Manager, VMware, Cisco UCS, System Center Suite, Microsoft SQL Server, Mobile Applications, Workstations, NOC, Process Improvement, Operating Systems, Visio, Troubleshooting, Requirements Analysis, Technical Support, Program Management, SharePoint, Networking, System Deployment

Education
University of Phoenix   2001 — 2004
BS, Information Technology

Bloomingdale High School   1987 — 1990

Nick Donohoe, CCNA Nick Donohoe, CCNA Dallas/Fort Worth Area Details
Nick Donohoe, CCNA's Stream Global Services Experience November 2010 - March 2011
Job Delivery Center Technician at Presidio
Industry Computer Networking
Experience
T-Mobile  January 2014 - June 2014
Citizens Development Center  June 2013 - January 2014
Albuquerque Job Corps (Excel Staffing)   April 2012 - April 2012
Stream Global Services   November 2010 - March 2011
Express Scripts  November 2009 - March 2010
Albuquerque Public Schools  June 2007 - August 2009
Albuquerque Public Schools  March 2007 - May 2007

Skills
Cisco Networking, Windows 7, Windows 7 Migration, Windows Vista, Android, Blackberry, Windows Server, Linux, Microsoft Office, Computer Repair, Network Administration, Social Media, Software Installation, System Administration, Technical Support, Networking, Social Networking, Operating Systems, Team Leadership, Troubleshooting, Software Documentation, Databases, SharePoint, Time Management, Management, Information Technology, Training, Computer Hardware, Customer Service, Visio, Servers, Access, Leadership, Help Desk Support, Hardware, Active Directory, Wireless, Microsoft Excel, Network Security, Wireless Networking, Disaster Recovery

Education
Central New Mexico Community College   2008 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications

Albuquerque Job Corps   2006 — 2006

University of North Texas   2003 — 2004

North Central Texas College
Business

University of North Texas
Business

Jerome Armbruster Jerome Armbruster Phoenix, Arizona Details
Jerome Armbruster's Stream Global Services Experience October 2012 - May 2013
Job Customer Service Representative at Granada Corporation
Industry Consumer Services
Experience
Granada Corporation  September 2015 - Present
C3/CustomerContactChannels, Inc.   July 2014 - June 2015
Asurion  March 2014 - April 2014
Stream Global Services   October 2012 - May 2013
Pace  June 2012 - August 2012
Noble Logistics  June 1993 - April 2012

Skills
Team Building, Sales, Coaching, Logistics, Customer Experience, Avaya, Call Centers, Troubleshooting, Technical Support, Customer Satisfaction, VoIP, Operations Management, Customer Service, Microsoft Word, Wireless, Customer Retention, Windows, Customer Support, Service Delivery, Windows XP, BPO, Android, Outlook, Process Improvement, Windows 7, Teamwork

Education
University of California, Berkeley   1994 — 1999
Bachelor of Business Administration (BBA), Business/Commerce, General

Rancho Verde High School   1983 — 1993
Diploma, General Studies

Keith Loines Keith Loines Chattanooga, Tennessee Area Details
Keith Loines's Stream Global Services Experience September 2007 - January 2008
Job PC Deployment Technician
Industry Information Technology and Services
Experience
Mohawk Industries  April 2014 - Present
Alstom Power  May 2012 - April 2014
Fujitsu America, Inc  February 2008 - August 2011
Stream Global Services   September 2007 - January 2008
VentureNet Inc   March 2007 - August 2007
Adelphia Communications  April 2003 - June 2004

Skills
Technical Support, Troubleshooting, Hardware, Laptops, Software Documentation, XP, Windows 7, Lotus Notes, Windows, HP, Windows Vista, Quality Assurance, Help Desk Support, Windows XP, System Administration, System Deployment, Customer Service, Active Directory

Education
University of Phoenix   2011 — 2015
Bachelor's degree, Business Management, 3.22

University of Phoenix   2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General

Omar Salas Omar Salas Greater Minneapolis-St. Paul Area Details
Omar Salas's Stream Global Services Experience December 2012 - November 2013
Job Delivering realitybased recruiting solutions and inspiring professionals to innovate every day!
Industry Human Resources
Experience
Medtronic  November 2013 - Present
Stream Global Services   December 2012 - November 2013
The Coca-Cola Company  February 2012 - December 2012
CorTalent  October 2011 - January 2012
Woodbury High School  August 2000 - January 2012
Regions Hospital  June 2011 - October 2011
Kelly Services  March 2011 - June 2011
State of Minnesota  May 2009 - March 2011
M.A Mortenson  May 2008 - October 2008
Andersen Windows  April 2006 - April 2008

Skills
Public Speaking, Talent Management, Career Coach, Diversity Strategy, Social Media Marketing, Sales Management, Personnel Management, Recruiting, Performance Management, Human Resources, Talent Acquisition, Training, Business Development, Recruitment Advertising, Sales, Strategic Planning, Program Management, Strategy, Leadership, Marketing, Internet Recruiting, Management, Interviews, Temporary Placement, Employee Relations, Applicant Tracking..., Career Counseling, Team Building, Time Management, Networking, Hiring, Sourcing, Career Development, Workforce Planning, Healthcare, College Recruiting, Conflict Resolution, Leadership Development, Onboarding, Employee Engagement, Coaching, Resume Writing, Organizational..., Technical Recruiting, Employee Benefits, Employee Training, Job Coaching

Education
University of Minnesota   1990 — 1995
B.S, Business Recreation and Sports Management

University of Minnesota-Twin Cities   1990 — 1995
BS, Sports Management and Business

Juan Jose Gonzalez Garcia Juan Jose Gonzalez Garcia Austin, Texas Area Details
Juan Jose Gonzalez Garcia's Stream Global Services Experience March 2011 - May 2011
Job Ads Integrity – Team Lead at Accenture
Industry Information Technology and Services
Experience
Accenture  March 2015 - Present
Accenture  September 2013 - February 2015
Accenture  March 2012 - August 2013
Stream Global Services   March 2011 - May 2011
Enzyme Testing Labs  April 2009 - October 2010
Qualytel Teleservices (Call Centre)   April 2005 - February 2009
Qualytel Teleservices (Call Centre)   February 2005 - April 2005
Sermicro Telecommunications   August 2004 - November 2004

Skills
Translation, Spanish, Quality Assurance, Localization, Team Management, Multilingual, Process Improvement, English, Bug Tracking, Testing, Documentation

Education
Universidad Internacional Menéndez Pelayo   2011 — 2013
Master's Degree in Translation and New Technologies, Translation, Master's Degree

Romero Vargas   2002 — 2004
Senior Technician in Telecommunications and Computing, Telecommunications and Computing

Universidad de Cádiz   1995 — 2002
Law Degree - Pending, Law

Primary School C.P. Tartessos, Jerez de

Secondary School
B, Caballero Bonald

Ralph Stob Ralph Stob Phoenix, Arizona Area Details
Ralph Stob's Stream Global Services Experience October 2011 - May 2012
Job Sales and Customer Service Professional
Industry Staffing and Recruiting
Experience
Going Green Solar/National Clean Energy   July 2013 - March 2015
TELEMARKETING MERCHANT SERVICES/BUSINESS OPPORTUNITIES   May 2014 - January 2015
Neutron Industries  2015 - 2015
Neutron Industries  2015 - 2015
Randstad Technologies US  January 2013 - April 2013
Stream Global Services   October 2011 - May 2012
Direct Alliance  August 2010 - October 2011
Natural Data  August 2007 - December 2008
Apex Recruitment   July 2006 - July 2007
Castle Megastore   December 2005 - May 2006

Skills
Recruiting, Applicant Tracking..., Sourcing, Human Resources, Employee Relations, Interviews, Internet Recruiting, Training, Temporary Placement, Hiring, New Hire Orientations, Management, Cold Calling, Payroll, Strategy, Employment Law, Customer Satisfaction, Sales, Time Management, Call Centers, College Recruiting

Education
University of Illinois at Chicago
B.S. Business Administration, Accounting, Economics, Finance

Wright Junior College
Associates of Arts and Science degree, Accounting

Kristin Embury Kristin Embury San Francisco Bay Area Details
Kristin Embury's Stream Global Services Experience 1999 - Present
Job Sales Director at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   1999 - Present
TeleTech  January 1998 - February 1999
KAO Infosystems  February 1996 - December 1997

Education
University of California, Los Angeles   1981 — 1985

Douglas McCann Douglas McCann Kansas City, Missouri Area Details
Douglas McCann's Stream Global Services Experience February 2012 - August 2012
Job Director, U.S. Bank
Industry Financial Services
Experience
U.S. Bank   February 2014 - Present
MCG  January 2013 - December 2013
Stream Global Services   February 2012 - August 2012
HGS  January 2011 - February 2012
First Data Corporation  2007 - 2009
Vonage Corporation   2007 - 2007
Sprint / IBM, Business Consulting Services Group   1996 - 2007
Sprint/ IBM, Business Consulting Group   1996 - 2007
Sprint/ IBM, Business Consulting Group   1996 - 2007
Kansas City Missouri School District  1995 - 1996

Skills
Workforce Management, Quality Assurance, Customer Satisfaction, Vendor Management, CRM, Outsourcing, Business Process..., Management, Operations Management, Call Centers, Training, Change Management, Strategy, Business Development, Forecasting, Coaching, Strategic Planning, Budgets

Education
University of Phoenix   2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 3.81

Debra Martin Debra Martin Orlando, Florida Area Details
Debra Martin's Stream Global Services Experience November 2011 - March 2014
Job Global Account Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys  March 2014 - Present
Stream Global Services   November 2011 - March 2014
Connextions  May 2008 - November 2011
Connextions  August 2007 - May 2008
Sanford Wine Company   2005 - 2008
PRC  1993 - 2007
Hancock Information Group  1993 - 2001

Skills
Call Center, BPO, Outsourcing, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Vendor Management, Operations Management, Cross-functional Team..., Customer Retention, CRM, Process Improvement, Performance Management, Business Process..., Call Centers, Inbound Marketing, Service Delivery, Team Leadership, Telemarketing, Team Management, Quality Assurance, Training, Salesforce.com, Telecommunications, Call Center Development, Offshoring, Account Management, Employee Engagement, Recruiting, Leadership, Change Management, Coaching

Education
University of Florida   1984 — 1988
Bachelor of Science, Advertising and Communications

Randy Simmons Randy Simmons Richmond, Virginia Area Details
Randy Simmons's Stream Global Services Experience 2001 - 2004
Job Enterprise Account Manager at Windstream Communications
Industry Telecommunications
Experience
Windstream Communications  October 2012 - Present
Integra Telecom  February 2011 - July 2012
New Edge Networks / Earthlink   2004 - 2010
New Edge Networks  2004 - 2008
Stream Global Services   2001 - 2004

Skills
Telecommunications, Channel, MPLS, Business Development, Sales Process, Selling, Sales Operations, New Business Development, Sales, Network Design, VPN, Sales Presentations, VoIP, Managed Services, Co-location

Education
University of Montana   1991 — 1995
BS Wildlife Biology, Ornithology

Virginia Episcopal School

Donna Beshara Donna Beshara Greater Boston Area Details
Donna Beshara's Stream Global Services Experience 1999 - 2004
Job Senior Director, Financial Planning & Analysis at Convey Health Solutions
Industry Management Consulting
Experience
Convey Health Solutions  July 2014 - Present
Convey Health Solutions  May 2013 - June 2014
Town of Winthrop  May 2012 - April 2013
Lighthouse Technical Consultants, Inc.   2006 - 2011
Redcats USA  2004 - 2006
Stream Global Services   1999 - 2004
Continental Airlines  1995 - 1999

Skills
Process Improvement, Financial Analysis, Forecasting, Budgeting, Change Management

Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business   1993 — 1994
MBA, Finance & Accounting

University of Pittsburgh   1984 — 1989
BA, Business Administration & German Language

Slobodan Miskovic Slobodan Miskovic Mountain View, California Details
Slobodan Miskovic's Stream Global Services Experience February 2011 - August 2012
Job Deployment Engineer 2 at 8x8, Inc.
Industry Information Technology and Services
Experience
8x8, Inc.   April 2015 - Present
8x8, Inc.   April 2014 - April 2015
NASA Ames Research Center  July 2013 - March 2015
Mainframe2   April 2013 - May 2014
Getty Images  April 2012 - January 2013
Stream Global Services   February 2011 - August 2012
Stream International  July 2007 - January 2011
Microsoft  July 2007 - January 2011
CeSID   December 2003 - December 2007
Communication  July 2002 - September 2002

Skills
Portrait Photography, Digital Photography, Commercial Photography, Event Photography, Fine Art Photography, Fashion Photography, Microsoft Licensing, Microsoft Technologies, Photoshop, MS Office Suite, Lotus Domino, Lotus Notes, Technical Translation, Windows 7, Windows XP Professional, Cisco Call Manager, Mobile Marketing, Social Media, Photography, Analysis, Quality Assurance, Web Development, Social Networking, XP, Microsoft Office, Marketing, Troubleshooting, Lightroom, Online Marketing, Customer Satisfaction, User Experience, Technical Support, Big Data, Data Analysis, Machine Learning, Data Mining, VDI, Cloud Computing, Cloud Applications, SaaS, HTML, Dreamweaver, Call Centers, Management, Project Management, Networking, Network Administration, Graphic Design, Analytics, Entrepreneurship

Education
University EDUCONS   2007 — 2011
Bachelor of Science (B.Sc.), Business, Management, Marketing, and Related Support Services

Università per Stranieri di Perugia   2002 — 2003
CELI3, Italian

Scott Shafiroff Scott Shafiroff Greater Boston Area Details
Scott Shafiroff's Stream Global Services Experience January 2010 - August 2011
Job Sr. Pricing Analyst at CVS/Caremark
Industry Retail
Experience
CVS/Caremark  August 2011 - Present
Stream Global Services   January 2010 - August 2011
Stream Global Services   February 2008 - January 2010
Stream  November 2004 - February 2008
Stream  November 2000 - November 2004
Stream Global Services   June 1999 - November 2000
Stream Global Services   September 1998 - June 1999

Skills
Outsourcing, Call Center, Workforce Management, Customer Experience, BPO, Customer Satisfaction, Process Improvement, Call Centers, Pricing, Finance, Pricing Strategy, Hyperion Enterprise, Microsoft Excel, Pricing Analysis, Essbase, Forecasting, Analysis, Financial Modeling, Business Analysis, P, CRM, Management, New Business Development, Strategy, Analytics, Project Planning, Sales, ERP, Human Resources, Executive Management, P&L Management, Vendor Management

Education
University of Massachusetts, Amherst   1994 — 1998
BA, Psychology

Lisa Hubert-Curl Lisa Hubert-Curl Greater Boston Area Details
Lisa Hubert-Curl's Stream Global Services Experience June 2010 - May 2012
Job Security Program Manager at Merchants Customer Exchange (MCX)
Industry Financial Services
Experience
Merchants Customer Exchange (MCX)   July 2015 - Present
Ascend Learning  April 2012 - May 2015
Stream Global Services   June 2010 - May 2012
State Street Bank  November 2008 - June 2010
Citizens Financial Group  January 2007 - November 2008
Asurity Solutions   2003 - 2004
Primeon   2000 - 2001
Arthur Andersen  1997 - 2000

Skills
Information Security..., Process Improvement, IT Audit, Auditing, Cross-functional Team..., Risk Management, Sarbanes-Oxley Act, Information Security, PCI DSS, Business Process..., ITIL, Financial Risk, Project Management, Security, Governance, Internal Audit, Business Process, CISA, Vendor Management, Business Continuity, Disaster Recovery, Information Technology

Education
University of Hartford   1984 — 1988
Bachelor of Science, Accounting and Finance

University of Hartford
Bachelor's degree, Accounting and Business/Management

Bill Yant Bill Yant Portland, Oregon Area Details
Bill Yant's Stream Global Services Experience 2000 - 2005
Job Account Support Representative at Yahoo
Industry Events Services
Experience
Yahoo  April 2010 - Present
IQ Payment Systems   October 2007 - March 2008
Auctionpay  April 2007 - 2008
Stream International  2000 - 2005
Stream Global Services   2000 - 2005
Stream  2000 - 2005
Stream Global service Inc  2000 - 2005

Skills
Account Management, Customer Service, CRM, Customer Experience, Management, Technical Support, Quality Assurance, Workforce Management, Call Center, Troubleshooting, Contact Centers, Lead Generation, Process Improvement, Team Building, SaaS, Call Centers, Team Leadership, Operations Management, Leadership, BPO

Education
University of Phoenix

Erika Sisco Erika Sisco Portland, Oregon Area Details
Erika Sisco's Stream Global Services Experience May 2008 - April 2009
Job Integrated Claims Examiner at Matrix Absence Management
Industry Human Resources
Experience
Matrix Absence Management  February 2010 - Present
Dreyer's Grand Ice Cream  September 2009 - December 2009
Stream Global Services   May 2008 - April 2009
Market Decisions Corporation  May 2006 - May 2008
Country Insurance & Financial Services  June 2005 - May 2006

Skills
Human Resources, Recruiting, Benefits Administration, Payroll, FMLA, Interviews, Employee Relations, Training, Microsoft Office, PowerPoint, Project Management, Microsoft Word, Employee Benefits, Public Speaking, Onboarding, HRIS, New Hire Orientations, Temporary Staffing, Leave of Absence, Market Research, COBRA, Applicant Tracking..., Performance Management, ADP Payroll, HR Policies, College Recruiting, 401k, Disability Insurance, Personnel Management, Health Insurance

Education
University of Portland   2001 — 2005
Bachelor's in Marketing/Management, Business Administration

Sheryl Gunter Baird Sheryl Gunter Baird Dallas/Fort Worth Area Details
Sheryl Gunter Baird's Stream Global Services Experience January 2006 - September 2008
Job Manager at Silver Pyramid LLC
Industry Human Resources
Experience
Silver Pyramid LLC   July 2010 - Present
One Technologies  March 2009 - May 2009
Stream International  January 2007 - September 2008
Stream Global Services   January 2006 - September 2008
Bank of America  September 2004 - August 2006
Zyvex Corporation  December 2001 - February 2004
West Associates  August 1995 - August 2001

Skills
Benefits Administration, Training, Event Planning, Research, Employee Benefits, Payroll, Customer Service, Project Management, Outlook, Microsoft Office, Data Analysis, Microsoft Excel, Human Resources, Customer Satisfaction, Process Improvement, BPO, Sales, Management, Workforce Management, Vendor Management, Customer Experience, Call Centers

Education
University of the Rockies   2009 — 2011
MA, Psychology / Organizational Leadership

University of North Texas   1982 — 1986
BBA, Marketing

Whitney Wong Whitney Wong Portland, Oregon Area Details
Whitney Wong's Stream Global Services Experience September 2007 - February 2008
Job Human Resources Professional and Rock Star
Industry Human Resources
Experience
Gerber Legendary Blades  April 2008 - Present
Stream Global Services   September 2007 - February 2008

Education
University of Oregon

Dale Grose Dale Grose Eugene, Oregon Details
Dale Grose's Stream Global Services Experience October 2003 - November 2005
Job Sales Division Controller at Timber Products Company
Industry Paper & Forest Products
Experience
Timber Products Company  November 2013 - Present
Monaco RV, LLC  September 2006 - November 2013
Inovec (a GE company)   November 2005 - September 2006
Stream Global Services   October 2003 - November 2005
Electroglas  1999 - 2003
Fujitsu  August 1994 - July 1999
Spectra-Physics (now DataLogic Scanning)   July 1989 - July 1993

Skills
Internal Controls, Financial Analysis, Revenue Recognition, Sarbanes-Oxley Act, Accounting, Financial Reporting, Manufacturing, Finance, Leadership, Managerial Finance, Financial Statements, ERP, Auditing, Project Planning, General Ledger, Forecasting, Budgets, Variance Analysis, Cost Accounting

Education
University of Oregon - Charles H. Lundquist College of Business
MBA, Finance

Weber State University
BS, Business

Janie (Hoskins) Stansel Janie (Hoskins) Stansel Houston, Texas Area Details
Janie (Hoskins) Stansel's Stream Global Services Experience June 1997 - July 1998
Job Graduate Student at the University of HoustonClear Lake
Industry Higher Education
Experience
University of Houston-Clear Lake  April 2007 - Present
Pearland State Bank   January 2005 - August 2006
Society of Petroleum Engineers  September 1998 - August 2004
Stream Global Services   June 1997 - July 1998

Skills
Library, Teaching, Editing, Desktop Application..., Computer Hardware, Computer Hardware..., Desktop Deployment, Remote Desktop, Customer Service, Customer Satisfaction, Customer Oriented, Instruction, Email Clients, Windows XP Pro, Windows 2000, Microsoft Office, Access Database, PeopleSoft, Millennium Circulation, ERP Software

Education
University of Houston-Clear Lake   2009 — 2015
Master's Degree, Cross-Cultural Studies

University of Houston-Clear Lake   2005 — 2007
Bachelor of Science (BS), Sociology

Jeff Croston Jeff Croston Sioux City, Iowa Area Details
Jeff Croston's Stream Global Services Experience July 2008 - March 2009
Job at Smurfit Stone
Industry Consumer Services
Experience
Smurfit Stone  August 2009 - Present
Stream Global Services   July 2008 - March 2009
Gateway  February 1994 - June 2008

Education
University of Iowa   1985 — 1992
BA, General Studies

Lou Demers Lou Demers Greater Boston Area Details
Lou Demers's Stream Global Services Experience 2000 - 2001
Job Business Analyst at General Dynamics C4 Systems
Industry Information Technology and Services
Experience
General Dynamics Mission Systems  March 2015 - Present
General Dynamics C4 Systems  October 2009 - May 2015
General Dynamics C4 Systems  2004 - 2009
Stream Global Services   2000 - 2001

Skills
Oracle SQL Developer, Requirements Analysis, Requirements Gathering, Software Development, Software Documentation, User Acceptance Testing, Business Objects, Information Gathering, Testing, Visio, Microsoft Project, Software Requirements, Risk Assessment, Regression Testing, Project Management, End User Training, Data Interfaces, Training, Process Improvement, Lean Manufacturing, Continuous Improvement, Manufacturing, Process Engineering, Cross-functional Team..., Six Sigma, Program Management

Education
University of Massachusetts Dartmouth
Bachelor's degree, English

University of Phoenix
Master's degree, Information Systems

Azurell Papka Azurell Papka Greater Los Angeles Area Details
Azurell Papka's Stream Global Services Experience March 2008 - March 2009
Job Information Technology at Marshall Tool & Supply Company
Industry Information Technology and Services
Experience
Marshall Tool & Supply Company   October 2012 - Present
Walt Disney Internet Group  April 2009 - March 2012
Stream Global Services   March 2008 - March 2009
Stream Global Services   February 2007 - March 2008
Pozzi Window Company   January 1999 - January 2001

Skills
NICE, MS Word, MS Excel, MS Outlook, MS Project, MS Sharepoint, MS Publisher, Live Person, Jive, Lotus Notes, Lotus Sametime Client, Lotus Chat, KANA, Eventum, Auto-hotkey, HTML, PHP, Adobe Publisher, Adobe Acrobat, payroll, scheduling, inventory management, 10-key by touch, typing (65+), personnel management, statistical analysis, Online Gaming, MMO, SharePoint, Microsoft Excel, Customer Service

Education
University of Oregon   1996 — 1998
Coursework, Computer Sciences

University of Oregon   1996 — 1997

Ashley Allegrini Ashley Allegrini Greater Salt Lake City Area Details
Ashley Allegrini's Stream Global Services Experience 2010 - 2011
Job Captain of Buzz/Director of Marketing at gameit
Industry Online Media
Experience
gameit   December 2014 - Present
beZilch   2014 - 2014
Needle  2013 - 2014
Bunchball  2011 - 2012
Stream Global Services   2010 - 2011
LiveOps  2009 - 2010

Skills
Online Advertising, SEO, Social Media Marketing, Social Media, Advertising, Blogging, Copywriting, CRM, Public Relations, Newsletters, B2B, Salesforce.com, Management, Account Management, SaaS

Education
University of Denver   2004 — 2008
Bachelor of Science (BS), Political Science and Government

University of Denver   2004 — 2008
Bachelor of Science (BS), Cultural Anthropology

April Daniels April Daniels Portland, Oregon Area Details
April Daniels's Stream Global Services Experience July 2011 - July 2013
Job Network Help Desk Agent at US Army Corps of Engineers
Industry Information Technology and Services
Experience
UIC Technical Services / Bowhead  October 2014 - Present
Knowledge Universe  February 2014 - July 2014
Stream Global Services   July 2011 - July 2013
Portland State University  September 2010 - December 2010
Pacific Patrol Services  July 2008 - December 2008
Stevenson Coffee House   September 2007 - April 2008
Friends Western School   September 2004 - December 2005

Skills
Technical Writing, Customer Service, Editing, Security, Microsoft Office, Technical Support, Data Entry, Project Management, Research, Social Media, Creative Writing, Proofreading, Networking, Microsoft Word, Microsoft Excel, Time Management, Social Networking, Data Analysis, Training, Outlook, Software Documentation, Troubleshooting, Teamwork, Leadership, Team Leadership

Education
University of California, Santa Cruz   2006 — 2008
BA, Literature

Joshua Manous Joshua Manous Portland, Oregon Area Details
Joshua Manous's Stream Global Services Experience Team ManagerStream Global ServicesOctober 2007 - December 2008
Job Site Learning and Development Manager at Stream Global Services
Industry Education Management
Experience
Stream Global Services   Team ManagerStream Global ServicesOctober 2007 - December 2008
Affiliated Computer Services  June 2006 - September 2007

Education
University of Oregon   1994 — 1996
none, Education and History

Graeme Laird Graeme Laird Phoenix, Arizona Area Details
Graeme Laird's Stream Global Services Experience August 2001 - May 2004
Job Lead CRS Data Specialist
Industry Entertainment
Experience
NAVIS  March 2013 - Present
Pegasus Solutions  December 2007 - March 2013
Pegasus Solutions  June 2004 - December 2007
Stream Global Services   August 2001 - May 2004

Skills
Oracle SQL, XML, HTML scripting, Basics of Unix, Microsoft Office, Adobe Creative Suite, Cross-functional Team..., SDLC, Change Management, SQL, Management, Testing

Education
University of Phoenix   2004 — 2008
Master of Business Administration (MBA), Business Administration and Management, General

Kristin Embury Kristin Embury San Francisco Bay Area Details
Kristin Embury's Stream Global Services Experience March 1999 - April 2014
Job Director, Customer Service at Netflix
Industry Outsourcing/Offshoring
Experience
Netflix  April 2014 - Present
Stream Global Services   March 1999 - April 2014
TeleTech  1997 - 1999
KAO Infosystems  1995 - 1997
Telespectrum  1989 - 1995

Skills
Customer Acquisition..., Global Business..., Key Account..., Global Strategy..., Call Centers, Outsourcing, Customer Experience, New Business Development, Strategy, Business Development, Account Management, CRM, Contract Negotiation, Process Improvement, Contact Centers, Customer Satisfaction, Call Center, Leadership, Team Management, Inbound Marketing, BPO, Sales Management, Management, Change Management, Operations Management, Service Delivery, Strategic Partnerships, Vendor Management, P&L Management, Enterprise Software, Performance Management, Salesforce.com, Team Leadership, Cloud Computing, Workforce Management, Customer Service, Telecommunications, Lead Generation, Sales Operations, SaaS, Sales, Team Building, Sla, Business Strategy, Sales Process, Strategic Planning, Cross-functional Team...

Education
University of California, Los Angeles   1981 — 1985
Bachelor's degree, English

Clay Custer Clay Custer Tampa/St. Petersburg, Florida Area Details
Clay Custer's Stream Global Services Experience March 2010 - October 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Stream Global Services   March 2010 - October 2013
Sprint  March 2008 - May 2009
Sears, Roebuck and Co.   November 2007 - May 2008
APG Electric  May 2003 - July 2007
Kmart Corporation  August 2000 - July 2002

Skills
Troubleshooting, Technical Support, Management, Customer Satisfaction, Customer Service, Customer Experience, Computer Hardware, Networking, Sales, Microsoft Office, Inventory Management, Help Desk Support, Team Leadership, Leadership, Microsoft Excel, Software Installation, Windows 7, Software Documentation

Education
University of New Haven   1995 — 1999
BS, Music and Sound Recording

Johnstown High School   1991 — 1995

Camilla Langenderfer Camilla Langenderfer Cincinnati, Ohio Details
Camilla Langenderfer's Stream Global Services Experience February 2013 - June 2014
Job Regional Talent Acquisition Manager
Industry Outsourcing/Offshoring
Experience
Convergys  June 2014 - Present
Stream Global Services   February 2013 - June 2014
Stream Global Services   September 2009 - February 2013
Advantage RN  2006 - 2008

Skills
Screening, Applicant Tracking..., Talent Acquisition, Recruiting, Sourcing, Onboarding, Taleo, Recruitment Advertising, Call Centers, Employee Referral..., Technical Recruiting, Employee Engagement, Interviews, Employee Relations, Contract Recruitment, Management, Performance Management

Education
University of Illinois at Urbana-Champaign   2002 — 2006
Bachelor of Science (B.S.), Cell/Cellular and Molecular Biology

Ivanka Tsvetkova Ivanka Tsvetkova Bulgaria area Details
Ivanka Tsvetkova's Stream Global Services Experience April 2007 - October 2014
Job Team Leader
Industry Outsourcing/Offshoring
Experience
Convergys  November 2014 - Present
Stream Global Services   April 2007 - October 2014
vivatel  October 2005 - July 2006
BTC  February 2005 - October 2005
Mobikom Telecommunications Ltd.   April 2001 - February 2005

Skills
People Management, Problem Solving, Call Center, Coaching, Outsourcing, SLA, Supervisory Skills, Team Management, Customer Relations, Telecommunications, Customer Service, Operations Management, Analysis, Business Management, Teamwork, Team Leadership, Financial Analysis, Microsoft Office, English, Business Analysis, Excel, Troubleshooting, Contract Negotiation, Process Improvement, Team Building, Risk Management, Word, Business Process..., Performance Management, BPO, Customer Satisfaction, Microsoft Word, Management, Call Centers, Microsoft Excel, Account Management, Project Management, Customer Experience, Sla, Business Process, Finance, Service Delivery, Contact Centers, Workforce Management, Forecasting, Vendor Management, Time Management, Offshoring, CRM, Change Management

Education
University of Economics - Varna   1996 — 1999
BA, Economics

International Tourism Colledge   1984 — 1987
BA, Toirism

First Language School, Varna   1977 — 1983
English and American Literature

Garrett Marcum Garrett Marcum Camas, Washington Details
Garrett Marcum's Stream Global Services Experience September 2013 - January 2014
Job HR Consultant for Pacific Data Marketing
Industry Marketing and Advertising
Experience
PACIFIC DATA Marketing   April 2014 - Present
Nike  November 2012 - Present
Stream Global Services   September 2013 - January 2014
Nike  October 2011 - November 2012

Education
University of Portland   1997 — 2001
BA in Arts and Sciences, History

Greg Abrams, MBA, SPHR, SHRM-SCP Greg Abrams, MBA, SPHR, SHRM-SCP Albuquerque, New Mexico Area Details
Greg Abrams, MBA, SPHR, SHRM-SCP's Stream Global Services Experience August 2010 - December 2010
Job Director of Human Resources at Concord Hospitality Enterprises
Industry Human Resources
Experience
Concord Hospitality Enterprises  November 2011 - Present
University of Phoenix, Albuqueruqe, NM   July 2007 - Present
SHRM  June 2001 - Present
Radisson Hotel and Water Park   September 2011 - November 2011
Radisson Hotel and Water Park   May 2011 - November 2011
Stream Global Services   August 2010 - December 2010
DoD: Army & Air Force Exchange Service   September 2008 - July 2010
Isleta Casino & Reort   2005 - 2006

Skills
Employee Relations, Recruiting, Human Resources, Personnel Management, Training, Employment Law, Mentoring, Change Management, Labor Relations, New Hire Orientations, Leadership, Policy, Conflict Resolution, Strategy, Program Management, Budgets, Strategic Planning, Employee Benefits, Analysis, Organizational..., Performance Management, Leadership Development, Time Management, Onboarding, Administration, Employee Engagement, Benefits Administration, Employee Training, Succession Planning, Career Development, Talent Management, Organizational..., Workforce Planning, Interviews, Deferred Compensation

Education
University of Phoenix   2003 — 2005
MBA, Human Resources Management

University of Phoenix   2001 — 2003
BS, Business Management

Ryan Turnquist Ryan Turnquist Portland, Oregon Area Details
Ryan Turnquist's Stream Global Services Experience January 2011 - March 2011
Job Software Engineer I at Transim Technology
Industry Computer Software
Experience
Transim Technology  March 2011 - Present
Stream Global Services   January 2011 - March 2011
Turnquist Construction   June 2004 - September 2010
Third Sector Technologies   June 2000 - September 2000
Third Sector Technologies   June 1999 - September 1999

Education
University of Alaska Fairbanks   2005 — 2009
Bachelors of Science, Computer Science

Margaret Freelon Margaret Freelon Dallas/Fort Worth Area Details
Margaret Freelon's Stream Global Services Experience November 2005 - June 2006
Job Customer Care Support Analyst at Time Warner Cable
Industry Consumer Services
Experience
Time Warner Cable  March 2007 - Present
The Home Depot  June 2006 - March 2007
Stream Global Services   November 2005 - June 2006
Comerica Bank  April 1999 - August 2005
Comerica Bank  February 1994 - April 1999
Comerica Bank  January 1993 - February 1994

Skills
Databases, Invoicing, Time Management, Contract Management, Marketing, Pricing, Telecommunications

Education
University of Louisiana at Monroe   1979 — 1983
Bachelor, Business Administration

Crystal Wallace Crystal Wallace Phoenix, Arizona Area Details
Crystal Wallace's Stream Global Services Experience July 2008 - May 2011
Job Graduate from University of Phoenix
Industry Primary/Secondary Education
Experience
Safelite AutoGlass  July 2011 - Present
Stream Global Services   July 2008 - May 2011
Anna Mae Fritz & Associates   January 2001 - September 2006

Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Data Entry, Microsoft Word, Telephone Skills, Training, Insurance, Child Advocacy, Parent-Teacher..., Experience Working with..., Child Development, Children's Books, Teaching, Child Nutrition, PowerPoint, Outlook, Teamwork, Time Management, Customer Experience, Customer Retention, Troubleshooting, Microsoft Excel, Team Leadership, Leadership, Software Documentation, Inventory Management

Education
University of Phoenix   2009 — 2012
Bachelor of Science (B.S.), Elementary Education and Teaching, K-8

South Mountain Community College   2002 — 2004
Associate's of Fine Arts, Elementary Education & General Studies

Curtis Stein Curtis Stein Tampa/St. Petersburg, Florida Area Details
Curtis Stein's Stream Global Services Experience November 1999 - April 2006
Job Data Domain Steward/Database Administrator at Genzyme Genetics; a LabCorp subsidiary
Industry Biotechnology
Experience
Genzyme Genetics; a LabCorp subsidiary   April 2010 - Present
Genzyme  June 2007 - April 2010
J.C. Newman Cigar Co.   October 2006 - June 2007
Stream Global Services   November 1999 - April 2006

Skills
Call Center Management, Interpersonal Leadership, Team Management, Motivational Programs, Training, Public Speaking, OS Support Experience, Computer Hardware..., Software Training and..., Desktop Publishing, Microsoft Operating..., Microsoft Technologies, Customer Service, Troubleshooting, Outlook, Windows, Windows 7, Problem Solving, Software Installation, Database Administration, Microsoft Office, Printers, Documentation, Computer Hardware, Customer Relations, XP, Customer Satisfaction, Excel, Word, Administration, Technical Training, Quality Assurance, Operating Systems, Team Leadership, PowerPoint, Account Management, Process Improvement, Data Analysis, Hardware, Team Building, Laptops, Supervisory Skills, Research, Analysis, Visio, Lotus Notes

Education
Faith Baptist Bible College and Theological Seminary   1990 — 1992
BA, Biblical/Pastoral Studies

Moody Northwest   1984 — 1985
Toward BA, Pastoral Studies/Counseling

University of Idaho   1982 — 1984
B.S., Bacteriology, Medical Technology, Education

Elliott Stoeckinger Elliott Stoeckinger Tampa/St. Petersburg, Florida Area Details
Elliott Stoeckinger's Stream Global Services Experience 2013 - 2013
Job Technical and Professional Writing Consultant
Industry Writing and Editing
Experience
Self-Employed  February 2010 - Present
Stream Global Services   2013 - 2013
Kathy's Place For Hope   February 2012 - July 2012
Gassman & Bates, Law   December 2010 - May 2011

Skills
Proofreading, Copy Editing, Editing, Microsoft Office, Time Management, Ethics, Crisis Communications, Marketing Communications

Education
University of South Florida   2009 — 2013
Bachelor of Arts (BA), Professional Writing, Rhetoric and Technology

University of Central Florida   2011 — 2011

John Reifenberg John Reifenberg Hopkinton, Massachusetts Details
John Reifenberg's Stream Global Services Experience September 1999 - June 2000
Job Network Architect at Decision Resources Group
Industry Hospital & Health Care
Experience
Decision Resources Group  January 2014 - Present
Decision Resources Group  May 2010 - December 2013
Decision Resources Group  May 2008 - April 2010
Caritas Christi Health Care  February 2003 - May 2007
Network Plus, Inc.   June 2000 - February 2002
Stream Global Services   September 1999 - June 2000

Skills
Cisco IOS, Integration, Project Management, Strategic Planning, Microsoft Exchange, Group Policy, VMware ESX, CCNA, Microsoft Certified..., Acquisition Integration, Cisco Firewall Security, Cisco UCS, TCP/IP protocols, Aruba Wireless, Network Design, Amazon Web Services..., Rackspace Cloud, Active Directory, A+ Certified, DHCP, DNS management, File Servers, Print Servers, Windows & Mac operating..., Solution Architecture, SaaS, Disaster Recovery, WAN, TCP/IP, System Administration, VMware

Education
University of Massachusetts Boston   2002 — 2008
Bachelor of Arts (B.A.), Cultural Anthropology, magna cum laude

Alexander Useche Alexander Useche Austin, Texas Details
Alexander Useche's Stream Global Services Experience August 2009 - July 2010
Job Consultant Software Developer
Industry Information Technology and Services
Experience
Catapult Systems  May 2015 - Present
University of West Florida  January 2015 - Present
Freelance Mobile App Development  November 2012 - Present
Disney Parks & Resorts  January 2015 - May 2015
Walt Disney World  August 2014 - January 2015
Tata Consultancy Services  September 2010 - August 2014
Tata Consultancy Services  August 2006 - January 2014
Stream Global Services   August 2009 - July 2010
Stream Global Services   June 2008 - July 2009

Skills
Software Development, Technical Support, Enterprise Software, HTML, iOS development, jQuery, AngularJS, xUnit, ASP.NET, Objective-C, Java, ISO 27001 Lead Auditor, GoSystems, Swift, Artificial Intelligence, Game Development, Software Engineering, Instructional Design, Instructional Technology, Unity3D, Xcode, C#, ASP.NET MVC, jQuery UI, Bootstrap, Subversion, Visual Studio, Software Design, AJAX, Entity Framework, JavaScript, Jasmine, JUnit

Education
University of West Florida   2013 — 2015
Computer Science, Computer Software Engineering, 4.0

University of Central Florida   2011 — 2013
Master's Degree, Instructional Design and Technology, 4.0

Western Governors University   2007 — 2011
Information Technology, Information Technology, Bachelors of Science

Shane Hallberg Shane Hallberg Warren, Oregon Details
Shane Hallberg's Stream Global Services Experience July 2012 - May 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Stream Global Services   July 2012 - May 2013
STREAM PERFECT GLOBAL SERVICES   2012 - 2013

Education
University of Oregon   2005 — 2008
none, english, 15

Chris Macklin Chris Macklin Gainesboro, Tennessee Details
Chris Macklin's Stream Global Services Experience November 2010 - May 2011
Job Student at University of Phoenix
Industry Computer Networking
Experience
Kelly Services  May 2012 - November 2012
Stream Global Services   November 2010 - May 2011
Aaron's, Inc   April 2003 - May 2005

Skills
Call Centers

Education
University of Phoenix   2012 — 2014
Associate's degree, Information Technology

New Iberia High   1996 — 1997

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