Stream Global Services

Industry: Company

Description

Stream Global Services, was a BPO company acquired by Convergys through a definitive merger, together with more than 37,000 employees in 22 countries and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Headquarters: Eagan, Minnesota, United States CEO: Kathryn V. Marinello (20 Aug 2010–) Number of employees: 37,000 Subsidiaries: Stream International, Inc., eTelecare, Parent organizations: Convergys, Sgs Holdings Inc.

Stream Global Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Stream Global Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Stream Global Services Salaries. You can even request information on how much does Stream Global Services pay if you want to. Learn about salaries, pros and cons of working for Stream Global Services directly from the past employees.

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1,695 Stream Global Services employees in database. Find out everything there's to know about Stream Global Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Stream Global Services Employees

Employee
Years
Job
Industry
John-Albert JAC Conlu John-Albert JAC Conlu Hillsboro, Oregon Details
John-Albert JAC Conlu's Stream Global Services Experience September 2012 - November 2012
Job Sustainability, Event Management, Athletics, and Technology Support
Industry Information Technology and Services
Experience
Airwair International Ltd - Dr Martens  July 2015 - Present
SET Creative  June 2015 - July 2015
Social Enterprises, Inc.   September 2014 - February 2015
Computer Stores Northwest  December 2012 - June 2014
Best Buy  September 2012 - December 2012
Northwest Plastic Card Printing   June 2004 - December 2012
Xerox  October 2012 - November 2012
Stream Global Services   September 2012 - November 2012
City of Eugene  May 2012 - August 2012
University of Oregon  August 2011 - July 2012

Skills
Microsoft Office, Information Technology, Events Organizer, Collaborative Leadership, Innovator, Pioneer, Eagle Scout, Grassroots Organizing, Athletics, Resiliency, Student Activism, Animal Welfare, Vegan, Peer Mediation, Apple Certified, Apple Certified..., Apple Certified Support..., Apple Sale, Sustainability, Research, Community Outreach, Environmental Awareness, Leadership, Event Planning, Volunteer Management, Troubleshooting, Microsoft Excel, Community Development, Technical Support, Management, ArcGIS, Microsoft Word, Software Documentation, Team Building, Project Management, Editing, OS X, Energy Efficiency, Hardware, Software Installation, Windows, Renewable Energy, Mac OS, Strategic Planning, Volunteer Recruiting, Google Docs, Social Networking

Education
University of Oregon   2010 — 2012
Bachelor of Science (B.S.), General Social Science

University of Oregon   2010 — 2012
Bachelor of Science (B.S.), Planning, Public Policy, and Management

Oregon State University   2007 — 2010
Transfer, Construction Engineering Management

Adriana Voyce Adriana Voyce Washington D.C. Metro Area Details
Adriana Voyce's Stream Global Services Experience February 2010 - July 2012
Job Salesforce Administrator and Sales Operations Analyst at Clarabridge
Industry Computer Software
Experience
Clarabridge  August 2014 - Present
GearsCRM  July 2012 - February 2014
Stream Global Services   February 2010 - July 2012
American Home Shield  May 2009 - December 2009

Skills
Salesforce.com..., Salesforce.com..., Salesforce Administrator, Salesforce.com System..., Spanish, English, SaaS, Salesforce.com..., Salesforce.com, Call Center, Force.com, Salesforce.com..., Cloud Computing, PaaS, CRM, SFDC, Data Migration, Dashboard, Analytics, Customer Experience, Business Analysis, Professional Services, Call Centers, Customer Support, Leadership, Marketing Automation, Time Management, Customer Service, Salesforce.com...

Education
Northern Virginia Community College

Northern Virginia Community College

State University of New York Empire State College
BS, International Business

Roxanne Herrera Roxanne Herrera Albuquerque, New Mexico Area Details
Roxanne Herrera's Stream Global Services Experience May 2010 - June 2011
Job Customer Service Representative at Verizon Wireless
Industry Outsourcing/Offshoring
Experience
Verizon Wireless  August 2012 - Present
Verizon Wireless  July 2011 - Present
Stream Global Services   May 2010 - June 2011
Target  August 2007 - July 2009

Skills
Customer Satisfaction, Customer Service, Data Entry, Time Management, Process Scheduler, Outlook, Microsoft Office, Retail, PowerPoint, Human Resources, Troubleshooting, Microsoft Excel, Inventory Management, Teamwork, Microsoft Word, Call Centers, Management, Telephone Skills, Software Documentation, Training

Education
New Mexico State University   2011 — 2012
Bachelors, Criminal Justice/Psychology, Junior

ITT Technical Institute   2009 — 2011
Associate, Criminal justice

Central New Mexico Community College   2008 — 2009
non-degree, Liberal Arts

Corinne Kotter Corinne Kotter Portland, Oregon Area Details
Corinne Kotter's Stream Global Services Experience October 2013 - April 2014
Job Community Service Aid II at City of Portland
Industry Higher Education
Experience
City of Portland  April 2014 - Present
Stream Global Services   October 2013 - April 2014
Portland State University Office of Information Technology Helpdesk   August 2010 - September 2013
Portland State University  September 2011 - June 2013
Portland State University, Department of Psychology   March 2011 - June 2013
Washington Mutual  December 2007 - April 2009
Olive Garden  March 2005 - December 2007

Skills
QuickBooks, Academic Advising, Employee Training, Customer Service, Management, Windows, Microsoft Office, Troubleshooting, Data Analysis, Research, Information Technology, Technology..., Recruiting, Windows 7, Collaboration, Windows Vista, Wireless Networking, SPSS, Windows XP Pro, Domain Registration, Ticketing Systems, Mac OS, Data Entry, RT, Windows Domain, Public Speaking

Education
Portland State University   2010 — 2013
Bachelor's degree, Psychology

Mt. Hood Community College   2009 — 2010
N/A, Associate of Arts Oregon Transfer degree, Emphasis in Psychology

Shantell Hedke Shantell Hedke Damascus, Oregon Details
Shantell Hedke's Stream Global Services Experience September 2010 - March 2012
Job Receptionist at Update Management Inc.
Industry Consumer Services
Experience
Update Management Inc.   June 2013 - Present
Color centric   September 2012 - January 2013
Stream Global Services   September 2010 - March 2012
Jacksons Food Stores  April 2009 - June 2010

Skills
Customer Service, Data Entry, Outlook, Troubleshooting, Sales, Microsoft Excel, Teamwork, Microsoft Word, Retail, Technical Support, Customer Satisfaction, Microsoft Office, Call Centers

Education
Mt. Hood Community College   2004 — 2007
Architectural Engineering, 15

Brett Suydam Brett Suydam Portland, Oregon Details
Brett Suydam's Stream Global Services Experience June 2010 - November 2010
Job Student
Industry Hospital & Health Care
Experience
Scribes STAT Inc.  September 2013 - February 2014
Scribes STAT  January 2013 - September 2013
Stream Global Services   June 2010 - November 2010
US Army  August 2007 - January 2009

Skills
Information Technology, Healthcare Information..., Computer Hardware, Customer Service, EMR, EHR, Technical Support, Help Desk Support, Windows, Project Management, Troubleshooting, Software Installation, Windows Server, Operating Systems, Active Directory, SQL, Healthcare, Servers, System Administration, Data Analysis, Microsoft SQL Server, Databases, Windows XP, VMware

Education
Oregon Institute of Technology   2013 — 2015
Bachelor of Applied Science (BASc), Management Information Systems, Health Informatics, 3.53

Portland Community College   2011 — 2013
Database certificate

Pioneer Pacific College   2009 — 2010
Associate's degree, Computer Technology/Computer Systems Technology

Alex Loescher Alex Loescher Seattle, Washington Details
Alex Loescher's Stream Global Services Experience June 2011 - July 2011
Job Technical Operations Manager at Ingeniux Corporation
Industry Information Technology and Services
Experience
Ingeniux Corporation  January 2015 - Present
Ingeniux Corporation  July 2011 - January 2015
Stream Global Services   June 2011 - July 2011
OSU College of Business   November 2007 - March 2011

Skills
Active Directory, IIS, Scripting, SQL, Network Administration, XML, Windows Server, PHP, T-SQL, Servers, Perl, Computer Hardware, Group Policy, VBScript, Technical Support, Troubleshooting

Education
Oregon State University
BS, Business Information Systems

Luz Cabrera Luz Cabrera Newark, New Jersey Details
Luz Cabrera's Stream Global Services Experience July 2008 - March 2009
Job Industrial Design Student NJIT
Industry Executive Office
Experience
Suite 1600   February 2013 - Present
Truck Design 1   June 2013 - April 2014
Lawsuites.net   March 2012 - February 2013
Stream Global Services   July 2008 - March 2009

Skills
Image Editing, Image Manipulation, Digital Illustration, Photoshop, Illustrator, Lightroom, Production Planning, Graphic Design, Video, Multimedia, Video Production, Editing, After Effects, Product Design, InDesign, Illustration, Microsoft Office, Industrial Design, Social Media, Adobe Creative Suite, Customer Service, Logo Design

Education
New Jersey Institute of Technology   2013 — 2017
Bachelor's degree, Industrial and Product Design

Instituto Tecnologico de las Americas - ITLA   2009 — 2011
Associate's degree, Multimedia

Kenya Frank Kenya Frank Burbank, California Details
Kenya Frank's Stream Global Services Experience July 2013 - November 2013
Job Photographer
Industry Photography
Experience
Kenya Frank Photography   October 2009 - Present
Stream Global Services   July 2013 - November 2013
Compass Airlines  February 2012 - January 2013
Buffalo Exchange  July 2010 - January 2012
Burlington Coat Factory  July 2008 - July 2010

Skills
Photography, Photoshop, Digital Photography, Airlines, Celebrity Photography, Fashion Photography, Worldspan, Crew Resource Management, Customer Service, Image Editing, Image Manipulation, First Aid, Retail Sales, Advertising, Film, Social Media, InDesign

Education
National Holistic Institute   2014 — 2015
Massage Therapy/Therapeutic Massage

The Travel Academy   2012 — 2012
Certificate of Travel and Tourism, Travel and Exploration, 4.0

Portland Community College   2009 — 2009
GED

Heather Self Heather Self Portland, Oregon Area Details
Heather Self's Stream Global Services Experience January 1997 - March 2000
Job Life Coach at Small Change Life
Industry Health, Wellness and Fitness
Experience
Small Change Life   August 2012 - Present
Centerpointe Research   June 2002 - Present
Stream Global Services   January 1997 - March 2000

Skills
Life Coaching, Holistic Life Coaching, Fitness, Goal Setting, Goal Seek, Writing, Humor, Shamanism, One On One, Creative Writer, Transformational Life..., Lifestyle Coaching, Nutrition, Organization, Behavior Change, Customer Oriented, Customer Service, Customer Support, Self-esteem, Self-confidence, Self-driven, Self-awareness, Self-starter, Self-discipline, Advice, goal coaching, Mental Health, creative, one-on-one coaching, Resourceful..., English Literature, Patience

Education
Oregon State University   1993 — 1996
Bachelor's degree, English Language and Literature, General

Derik Bernhardt Derik Bernhardt Yelm, Washington Details
Derik Bernhardt's Stream Global Services Experience 2011 - 2012
Job Bookkeeping & Tax Prep for Startups, Small Businesses, NonProfits & Individuals
Industry Computer & Network Security
Experience
Bookkeeping & Tax Prep Services   October 2014 - Present
Alternative Religious Resources   October 2014 - Present
Technical Support  August 2002 - August 2014
Intercity Transit  September 2012 - December 2012
Stream Global Services   2011 - 2012
Extendicare  August 2010 - April 2011

Skills
HTML, Customer Support, Technical Support, Sales, Social Networking, Networking, Wireless Networking, Windows, Windows 7, Windows Vista, Interviews, Email Marketing, PHP, phpMyAdmin, Fax, Web Design, Creative Writing, SEO, Microsoft Excel, Microsoft Word, Typing, Internet, Email, Traffic Control, Multi-line Phone, Access Database, Bookkeeping, Tax Preparation, QuickBooks, Quicken, Accounting, Accounts Receivable, Accounts Payable, Payroll, Microsoft Office, Linux Desktop, JavaScript, OS X, Call Centers

Education
South Puget Sound Community College   2014 — 2016
Associate's Degree, Business/Managerial Economics

Olympic College   2011 — 2012
None, Computer and Information Systems Security/Information Assurance

Myesha Webb Myesha Webb Coos Bay, Oregon Details
Myesha Webb's Stream Global Services Experience November 2012 - March 2013
Job Customer Support Representative at FCR
Industry Telecommunications
Experience
FCR  Administrative AssistantEmmanuel ChurchDecember 2013 - December 2014
Emmanuel Church  2013 - 2014
Stream Global Services   November 2012 - March 2013
Community Action Team, Inc.   June 2012 - September 2012
City Kids   September 2006 - April 2008
Little Footsteps Daycare   2008 - 2008

Skills
Early Childhood..., Early Childhood..., Childcare, Training, Management, Analysis, Microsoft Office, Adobe Creative Suite, Customer Service, Administrative..., Billing Process, Administrative..., Volunteer Management, Nonprofits

Education
Portland Community College   2005 — 2006

Northwest Christian College   2004 — 2005
Early Childhood Education and Ministry

Ryan Osman Ryan Osman Portland, Oregon Area Details
Ryan Osman's Stream Global Services Experience February 2011 - July 2013
Job SEM Manager at Obility
Industry Marketing and Advertising
Experience
Obility  September 2015 - Present
PaleoDietEvolved   February 2012 - Present
Iterate Marketing  October 2013 - September 2015
Stream Global Services   February 2011 - July 2013
GTA Marketing   August 2010 - November 2010
College Pro Painting  September 2005 - September 2009

Skills
Marketing, Digital Marketing, Social Media Marketing, Microsoft Office, SEO, HTML, PowerPoint, Customer Service, Excel, Word, Fitness Training, Fitness Consulting, Microsoft Excel, Advertising, Management, Sales, Microsoft Word, Social Networking, Online Marketing, Facebook, Salesforce.com, Google Adwords, Account Management, Online Advertising, Online Marketing..., Social Media

Education
Oregon State University   2005 — 2010
Bachelor of Science, Business Administration, Marketing Management Option

Aloha High School   1999 — 2005
High School Diploma, Certificate of Advanced Mastery in Marketing

Manuel Sena Manuel Sena San Antonio, Texas Details
Manuel Sena's Stream Global Services Experience January 2011 - April 2011
Job Financial Foundations Associate at USAA
Industry Insurance
Experience
USAA  June 2014 - Present
Allstate  November 2012 - June 2014
Samsung Telecommunications America  May 2011 - August 2011
Stream Global Services   January 2011 - April 2011
ACS  June 2009 - November 2010

Skills
Property & Casualty..., General Insurance, Insurance, Spanish, Customer Service, Cisco Routers, Call Centers, Time Management, Sales, Research, Training, Leadership, Team Building, Strategic Planning, Customer Satisfaction, Customer Retention

Education
Northwest Vista College   2012 — 2015
Associate's degree, Business Administration and Management, General

Jacob Clement Jacob Clement Watertown, New York Details
Jacob Clement's Stream Global Services Experience August 2012 - March 2013
Job Technical Support Professional III at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   August 2012 - March 2013
Stream Global Services   November 2011 - August 2012

Skills
Salesforce.com, Technical Support, Customer Experience, Customer Satisfaction, CRM, Troubleshooting, Vendor Management, Customer Service, Outsourcing, Call Centers, BPO, Contact Centers, Service Delivery, Team Leadership, Sla, Training, Time Management, Workforce Management, Customer Support, Process Improvement, Team Management, SLA

Education
Nazareth College of Rochester   1999 — 2005
Bachelor of Arts (B.A.), Fine and Studio Arts

Drew Tanaka, PMP Drew Tanaka, PMP Portland, Oregon Area Details
Drew Tanaka, PMP's Stream Global Services Experience March 2004 - November 2004
Job IT Project Manager at Banfield Pet Hospital
Industry Information Technology and Services
Experience
Banfield Pet Hospital  November 2013 - Present
Bonneville Power Administration  July 2013 - November 2013
Cambia Health Solutions  May 2012 - May 2013
Avamere Health Services  April 2011 - May 2012
EasyStreet Online Services  July 2009 - April 2011
EasyStreet Online Services  September 2008 - July 2009
EasyStreet Online Services  September 2008 - July 2009
EasyStreet Online Services  April 2006 - July 2008
Encompass TeleServices Inc   November 2004 - April 2006
Stream Global Services   March 2004 - November 2004

Skills
Project Management, Project Planning, Microsoft Office, MS Project, Project Coordination, HTML, IT Project & Program..., Service Delivery..., Vendor Management, PHP, Microsoft Excel, PMP, Software Documentation, PMO, Business Process, VMware, Infrastructure, Healthcare, Team Building, Healthcare Information..., Agile Methodologies, EMR, HIPAA, Cloud Computing, Data Center, Visio, Management, Microsoft Project, Process Improvement

Education
Oregon Institute of Technology   1998 — 2000
CSET, Computer Software Engineering Technology

Matthew Herold Matthew Herold San Antonio, Texas Details
Matthew Herold's Stream Global Services Experience October 2012 - January 2013
Job Telecommunications, Customer Service, Data Entry
Industry Consumer Services
Experience
Domino's Pizza  June 2013 - Present
Marriott International  February 2013 - April 2013
Stream Global Services   October 2012 - January 2013
Dollar Tree Stores  September 2012 - January 2013
Sitel  April 2012 - June 2012
The Home Depot  March 2011 - December 2011

Skills
Team Management, Outsourcing, Data Analysis, Service Delivery, Microsoft Office, Telecommunications, Team Leadership

Education
Northwest Vista College   2013 — 2014
Associate of Science (AS), Computer Science

St. Mary's University   2010 — 2010
Bachelor of Applied Science (B.A.Sc.), Physics, 3.0

Thomas Post Thomas Post Greater Denver Area Details
Thomas Post's Stream Global Services Experience December 2008 - January 2010
Job Senior Consusltant at The Friedman Group
Industry Management Consulting
Experience
The Friedman Group  January 2010 - Present
Stream Global Services   December 2008 - January 2010
The Sports Authority  May 2002 - January 2006
Lemco and Associates   June 1999 - January 2003
The Friedman Group  May 1994 - June 1999
Today's Man  1991 - 1994
KG Men's Stores   April 1987 - May 1991

Skills
Presenter, Moderating, Program Facilitation, Strategic Planning, Public Speaking, Coaching, Management Consulting, Business Planning, Customer Service, Online Moderation, Retail, Leadership, Marketing Strategy, Management, Team Building, Leadership Development, Start-ups, Training, Recruiting, Human Resources, Interviews, Performance Management, Employee Relations, Talent Management, Program Management, Strategy, Change Management, Organizational..., Sales Management, Sales, Team Management, Business Strategy, Employee Training, Business Development, Cross-functional Team..., Negotiation, New Business Development, Executive Coaching, Employee Engagement, Marketing, Sales Operations, Business Coaching

Education
Morningside College   1978 — 1983
Bachelor of Sciences, Economics/ Business Administration

West High School   1975 — 1978
General Studies

Josh Manous Josh Manous Portland, Oregon Details
Josh Manous's Stream Global Services Experience November 2008 - October 2009
Job CAE 4 at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable  December 2012 - Present
Comcast Cable  May 2012 - Present
Comcast  2012 - 2013
Sears Holdings Corporation  January 2010 - May 2012
Stream Global Services   November 2008 - October 2009
Stream Global Services   October 2007 - November 2008
Xerox  March 2007 - September 2007
Xerox  May 2002 - March 2007

Skills
Training, Sales, Customer Service, Call Centers, CRM, Customer Experience, Management, Customer Retention, Sales Management, Quality Assurance, Leadership, Vendor Management, Customer Satisfaction, Direct Sales, Telecommunications, Broadband, Wireless, Employee Training, Operations Management, Quality Management, Training Management, Manage Client..., Team Building, Team Leadership, Coaching, Retail, Sales Process, Public Speaking, Training Delivery, Training & Development, Mentoring, Employee Engagement, Employee empowerment

Education
University of Oregon   1995 — 1996
Secondary Education and Teaching

Oregon State University   1992 — 1994
American History (United States)

Merlin Gackle Merlin Gackle Woodway, Texas Details
Merlin Gackle's Stream Global Services Experience October 2009 - January 2011
Job VP, Business Development, Teleperformance USA Fin.Serv.,Ins. & Healthcare DME (top 1% in Profile Views) (2000+ #1)
Industry Financial Services
Experience
Teleperformance USA  March 2011 - Present
Stream Global Services   October 2009 - January 2011
eTelecare Global Solutions, Inc.   September 2007 - October 2009
Keane, Inc.   April 2005 - June 2007
Sykes Corporation   December 2002 - April 2005
Mellon Financial Services, Inc.   August 1999 - October 2002
INVEST Financial Services   December 1989 - August 1999
Invest Financial  1996 - 1998

Skills
BPO, Outsourcing, Mergers, Budgets, Call Center, Vendor Management, Offshoring, Lead Generation, CRM, Customer Experience, Operations Management, Account Management, Customer Satisfaction, Customer Retention, Team Management, Relationship Management, Process Improvement, Service Delivery, Performance Management, Telemarketing, Call Centers, Strategy, Leadership, Executive Management, Mergers & Acquisitions, Sales, Business Development, Sales Operations, Financial Services, New Business Development, Business Process, Banking, Management, Finance, Sales Management, Insurance, Marketing, Workforce Management, Business Process..., Strategic Financial..., Investments, Contact Centers, Key Account..., Contract Negotiation

Education
Portland State University   1971 — 1973
Education

Montana State University-Billings   1966 — 1969
Bachelor of Science (B.Sc.), Music Education

Brandon Ogborn Brandon Ogborn Watertown, New York Details
Brandon Ogborn's Stream Global Services Experience November 2013 - April 2014
Job Service and Food Champion at Taco Bell
Industry Restaurants
Experience
Taco Bell  July 2014 - Present
Sonic Drive-In  August 2014 - September 2014
Stream Global Services   November 2013 - April 2014
McDonald's Corporation  April 2013 - November 2013

Education
Monroe Community College   2010 — 2010
Emergency Medical Technician, Emergency Medical Technology/Technician (EMT Paramedic)

Oneonta Job Coprs Academy   2009 — 2010
Automotive Technology, GED

Kathleen Recinos Kathleen Recinos Portland, Oregon Details
Kathleen Recinos's Stream Global Services Experience November 2013 - Present
Job Agent at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   November 2013 - Present
Stream Global Services   2013 - 2013

Skills
Natural Resources, Project Management, Wildlife, Translation, Microsoft Office, Training, Technical Writing, Quality Assurance, Leadership

Education
Mt. Hood Community College   2011 — 2013
Environmental Engineering Technology/Environmental Technology

Complejo Educativo Reparto Valle Nuevo   1999 — 2009
Bachillerato General

Joe Saban Joe Saban Beaverton, Oregon Details
Joe Saban's Stream Global Services Experience May 2011 - Present
Job Console Support Specialist at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   May 2011 - Present
C&K Market Inc.   June 2004 - May 2011

Skills
Quality Assurance, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel

Education
Oregon Institute of Technology   2006 — 2010

Annie Simmonds Annie Simmonds Portland, Oregon Area Details
Annie Simmonds's Stream Global Services Experience May 2012 - Present
Job Tech Support I at Stream Global Services
Industry
Experience
Stream Global Services   May 2012 - Present
Oregon State University  October 2008 - May 2012
Oregon State University  January 2012 - March 2012
Sempert's Drug   July 2004 - September 2008
Southwestern Oregon Community College  January 2007 - June 2008

Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Organization, Management, Computers, Market Research, Interpersonal Skill, Fast Learner, Administrative..., Databases, Typing, Google Maps, Driving License, Windows 7, Windows Vista, Microsoft Publisher, PowerPoint

Education
Oregon State University   2008 — 2012
Bachelor's degree, Wood Science and Wood Products/Pulp and Paper Technology, 3.86

Southwestern Oregon Community College   2006 — 2008
Associate of Science (A.S.), Oregon Transfer Degree in Business, 3.96

Bishoy Ghaly Bishoy Ghaly Woodstock, Georgia Details
Bishoy Ghaly's Stream Global Services Experience April 2012 - January 2013
Job Personal Banker
Industry Banking
Experience
Wells Fargo Bank  April 2014 - Present
Stream Global Services   April 2012 - January 2013
Alpha International  September 2011 - March 2012
Emaar Hospitality Group   October 2010 - August 2011
Kempinsky Hotel   January 2007 - August 2010
Four Seasons Hotel  November 2003 - December 2006
Alico Life Insurance AIG   November 2001 - December 2003

Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Front Office, Sales, Customer Service..., Management, Revenue Analysis, Hospitality, Teamwork, Human Resources, Training, Tourism, Pre-opening, Food & Beverage, Customer Satisfaction, Resorts

Education
Missouri State University   2012 — 2013
Mini MBA Business Essential

College of Arts - English Studies   1996 — 2000
Bachelor's degree, English Language and Literature, General

Saint George School   1980 — 1996
B. Sc. English Literature

Austin (Austin Granzow) Pierce Austin (Austin Granzow) Pierce Sioux City, Iowa Area Details
Austin (Austin Granzow) Pierce's Stream Global Services Experience October 2011 - January 2012
Job I help interesting people share interesting ideas
Industry Civic & Social Organization
Experience
Self-Employed  March 2012 - Present
Team Training Institute   April 2013 - September 2014
The Society International   December 2012 - January 2013
Stream Global Services   October 2011 - January 2012
Stream Global Services   January 2011 - October 2011
Sioux City Human Rights Commission   November 2008 - November 2010
Sioux City Human Rights Commission   June 2008 - August 2008
Sanford Center  June 2007 - August 2007

Skills
Community Outreach, Event Planning, Non-profits, Social Media, Microsoft Office, Editing, Video Editing, Audio Editing, Copywriting, E-Learning, Content Management, Counseling Psychology, Personal Development, Technology, Customer Service, Web Development, Web Content, Writing, Strategy, Content Development, Mac OS X, Supervising, Quality Assurance, Freelance Writing, Psychology, Philosophy, Teleconferencing, Cultural Diversity, Diversity Training, Wit, Volunteer Management, Time Management, Newsletters, Nonprofits

Education
Morningside College   2004 — 2008
B.A., Philosophy & Psychology

Morningside College   2004 — 2008
Bachelor of Arts Degree, Philosophy & Counseling Psychology

Betsy Engmark Betsy Engmark Sachse, Texas Details
Betsy Engmark's Stream Global Services Experience June 2003 - February 2009
Job HRMS Specialist at Atmos Energy
Industry Oil & Energy
Experience
Atmos Energy  September 2014 - Present
Mary Kay Inc.  February 2009 - September 2014
Stream Global Services   June 2003 - February 2009
Software Spectrum, Inc  August 2000 - June 2003
Trammell Crow Company  January 1999 - January 2000
HealthCor Holdings Inc   January 1996 - January 1999
Dayton Hudson Company   January 1985 - January 1994

Skills
PeopleSoft, Oracle, Lawson, Great Plains, ADP, Reward, Excel, Word

Education
Normandale Community College   1982 — 1986
Biology, General

Brad Taplin Brad Taplin Saint Paul, Minnesota Details
Brad Taplin's Stream Global Services Experience May 2012 - February 2014
Job Web Systems Engineer at Wells Fargo
Industry Staffing and Recruiting
Experience
Wells Fargo  June 2015 - Present
Wells Fargo  January 2015 - Present
Robert Half Technology  August 2014 - December 2014
Saint Paul College  March 2014 - August 2014
Stream Global Services   May 2012 - February 2014

Skills
Systems Administration, Network Administration, Windows Support, Mac Support, Windows Deployment, Mac Deployment, SCCM 2012, DeployStudio, Legal Services, Linux Configuration, VOIP phone support, ERP Deployment, PC Hardware Maintenance, Network Cabling, Altiris DS 6.9, MobileIron Accounts, Blackberry BES Admin, Security System..., Active Directory..., Novell NetWare and NDS, Microsoft Exchange..., Novell GroupWise..., Virtualization, VPN Support, Departmental Database..., Corporate Moves, Windows Server, Microsoft Exchange, Active Directory, Technical Support, System Administration, Blackberry, Blackberry Enterprise..., Servers, Management, Infrastructure, Windows, SCCM, Networking, Troubleshooting, Red Hat Linux, System Deployment, Leadership, Customer Service, Microsoft Office, Web Development, Information Technology

Education
William Mitchell College of Law   2007 — 2010
Juris Doctor, Law, 2.83

University of St. Thomas   1995 — 2001
Graduate Certificate in Information Services, Software Design, 3.68

St. Olaf College   1984 — 1989
Bachelor of Arts (B.A.), Religion

Jatin Rajguru Jatin Rajguru Greater New York City Area Details
Jatin Rajguru's Stream Global Services Experience December 2012 - April 2013
Job Technical Analyst Intern at Morgan Stanley
Industry Computer Software
Experience
Pace University  January 2015 - Present
Morgan Stanley  June 2015 - August 2015
Pace University  August 2014 - January 2015
Stream Global Services   December 2012 - April 2013

Skills
Programming, Java, HTML, Microsoft Office, SQL, CSS, SCSS, Adobe Photoshop

Education
Pace University   2014 — 2016
Master's Degree, Computer Science, 3.33/4.0

Mumbai University   2010 — 2014
Bachelor's Degree, Computer Engineering, 66%

Maharashtra state board of technical education   2007 — 2010
Associate's Degree, Computer Engineering, 78%

Betty Holte Betty Holte Greater Minneapolis-St. Paul Area Details
Betty Holte's Stream Global Services Experience May 2013 - February 2014
Job VP, CISO at MoneyGram International
Industry Information Technology and Services
Experience
MoneyGram International  April 2015 - Present
Security Advisor Alliance   September 2014 - Present
Convergys  March 2014 - February 2015
Stream Global Services   May 2013 - February 2014
Stream Global Services   March 2013 - May 2013
Ameriprise Financial Services, Inc.   September 2011 - March 2013
Allianz Life  August 2009 - September 2011
Accenture at Best Buy  October 2008 - May 2009
Accenture at Best Buy  April 2008 - October 2008
Accenture at Best Buy  June 2007 - July 2008

Skills
Vendor Management, Program Management, Information Security, Risk Management, Service Management, Leadership, Security, Information Technology, Project Portfolio..., IT Strategy, PMO, Solution Architecture, Enterprise Software, Business Process, Outsourcing, Disaster Recovery, Information Security..., Data Center, Management, IT Service Management, CRM, Software Documentation, SDLC, IT Management, Project Delivery, Identity Management, Business Continuity, ITIL, Integration, Governance, Project Planning, Resource Management, Networking, Enterprise Architecture

Education
North Dakota State University
BS

Jake Fitzpatrick Jake Fitzpatrick Portland, Oregon Area Details
Jake Fitzpatrick's Stream Global Services Experience August 2004 - Present
Job Quality at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services   August 2004 - Present
Oregon State University  July 1997 - August 2002
Oregon Water Resources Department  June 1998 - August 1998

Skills
XP, Customer Service, Technical Support, Call Centers, Operating Systems, Teamwork, Computer Hardware, Troubleshooting, Telephone Skills, Windows, Data Entry, Customer Satisfaction, Lotus Notes, Software Documentation, Windows 7, Customer Experience, Windows XP, Training

Education
Oregon State University   1999 — 2004
BS, Speech Communication

Cascade High School

Carl Gunter Carl Gunter Hillsboro, Oregon Details
Carl Gunter's Stream Global Services Experience December 2013 - February 2014
Job Technical Support Analyst, Salesforce
Industry Information Technology and Services
Experience
salesforce.com  February 2014 - Present
Stream Global Services   December 2013 - February 2014
Yahoo!  June 2013 - October 2013
Needle  November 2012 - December 2012
Asante Health System  June 2011 - September 2011

Skills
Testing, Windows Server, Oracle, Visual Basic, Visual Studio, Lean Management, Account Management, ASP.NET, Active Directory, Microsoft Office Suite, My SQL, Six Sigma, Microsoft Access, Android SDK, STAR, Y!Cams, Telnet, Time Management, Customer Service, Group Policy, Powershell, SaPhire, Microsoft ASD, QTrip, Avaya IP Telephony, Salesforce.com..., CAB, Windows 8, Windows 8.1, Surface RT/Pro, Salesforce.com, Salesforce1, Salesforce Classic, GoToMeeting, Microsoft Office, MySQL, Technical Support

Education
Oregon Institute of Technology   2011 — 2015
Bachelor of Science, Operations Management

Oregon Institute of Technology   2008 — 2013
Bachelor of Science, Information Technology/Business System Analysis, Senior

Kenneth Carriglitto Kenneth Carriglitto Portland, Oregon Area Details
Kenneth Carriglitto's Stream Global Services Experience September 2008 - May 2011
Job Printing Professional
Industry Printing
Experience
Stream Global Services   September 2008 - May 2011
Dark Horse Comics  1999 - 2008
Dark Horse Comics  September 1999 - March 2007
Signs Now  July 1997 - September 1999
Graphic Arts Inc.   June 1996 - July 1997

Skills
Pre-press, Layout, Image Manipulation, InDesign, Illustrator, Color Management, Photoshop, Wide Format Printing, Color Correction, Scanners, Digital Imaging, Pdf, Preflight, Printers, Publishing, Adobe Acrobat, Inkjet, Adobe Creative Suite, CMYK, Typesetting

Education
Murray State University   1991 — 1996
Bachelor of Fine Arts, Radio; TV

Shaun Thellmann Shaun Thellmann Portland, Oregon Area Details
Shaun Thellmann's Stream Global Services Experience February 2012 - April 2013
Job Apple Technician at Atos
Industry Information Technology and Services
Experience
Atos  April 2014 - Present
Xerox  May 2013 - March 2014
Stream Global Services   February 2012 - April 2013
Macerich Management   October 2004 - June 2010
Quality Security   February 2003 - June 2004

Skills
Computer Hardware..., Network Security, Computer Repair, Troubleshooting, Customer Service, Computer Security, Physical Security, Security, Technical Support, Servers

Education
Portland Community College   2010 — 2012
Associates Degree, Computer Sciences

Moorpark College   2002 — 2005
Associates Degree, Behavioral Sciences and Liberal Arts

Doug Laird Doug Laird Phoenix, Arizona Area Details
Doug Laird's Stream Global Services Experience December 2013 - Present
Job Independent Consultant
Industry Management Consulting
Experience
Stream Global Services   December 2013 - Present
Self  June 2009 - October 2013
Pinnacle Wealth Management  August 2002 - June 2009
National Bank of Commerce/Wells Fargo   August 1990 - February 2001

Skills
Investments, Sales Management, Management, Sales..., Customer Service, Banking, Budgets, Estate Planning, Business Development, Financial Analysis, Leadership, Management, Marketing Strategy, New Business Development, Portfolio Management, Recruiting, Retirement Planning, Sales, Risk Management, Strategic Financial..., Strategic Planning, Strategy, Time Management

Education
UNL   1982 — 1985
Bach, Business Management

Nebraska Wesleyan University   1982 — 1983
Business/Commerce, General

Michelle Hirsch Michelle Hirsch Greater Boston Area Details
Michelle Hirsch's Stream Global Services Experience May 2011 - April 2012
Job Tax Senior at BlumShapiro
Industry Accounting
Experience
BlumShapiro  October 2014 - Present
Putnam Investments  June 2012 - September 2014
Stream Global Services   May 2011 - April 2012
McGladrey  December 2009 - May 2011
RSM MCGLADREY  September 2005 - December 2009
AMEX TBS   July 2003 - September 2005

Skills
Corporate Tax, Tax Research, GAAP, Tax Preparation, Income Tax, Tax, Partnership Taxation, Tax Accounting, General Ledger, Financial Reporting, Accounting, Financial Planners, Auditing, US GAAP, Accounts Payable, International Tax, IFRS, Account Reconciliation, Financial Accounting, Internal Controls, Internal Audit, Financial Statements, ProSystem fx Tax, External Audit, Cost Accounting, Sarbanes-Oxley Act, State Tax, Fund Accounting, FIN 48, Financial Analysis, Sales Tax, Tax Returns, Tax Law, SEC filings, Valuation, Transfer Pricing, Strategic Financial..., QuickBooks, Managerial Finance, Cash Management, Bookkeeping, Hyperion Enterprise, Mergers & Acquisitions, Due Diligence, Analysis, Revenue Recognition, Tax Advisory, Fixed Assets, Journal Entries, US Tax

Education
Northeastern University   1998 — 2003
Bachelor of Business Administration (BBA), Accounting and Finance

Walpole High   1994 — 1998

Dianne Couto Dianne Couto Greater Boston Area Details
Dianne Couto's Stream Global Services Experience March 2005 - July 2009
Job
Industry Legal Services
Experience
Seyfarth Shaw  July 2011 - Present
Monster  September 2009 - June 2011
Stream Global Services   March 2005 - July 2009
Barker, Epstein & Loscocco   May 2004 - March 2005
Law Offices of Richard M. Costa   August 2001 - April 2004
BancBoston Capital Inc.   March 1999 - August 2001
Office of US Senator Edward M. Kennedy   June 1998 - February 1999

Skills
U.S. Immigration, Immigration Law, Human Resources, Recruiting, Legal Research, H-1B, Employee Benefits, Policy, Strategic Planning, Project Management, Team Leadership, Employment Law

Education
Northeastern University   2000 — 2000

University of Scranton   1994 — 1998
BA

Jane Cannell Jane Cannell London, Canada Area Details
Jane Cannell's Stream Global Services Experience June 2011 - Present
Job CSR at Stream Global Services
Industry Education Management
Experience
Stream Global Services   June 2011 - Present
Home  January 2006 - Present
The Bradford Group  August 2010 - April 2011
Everest College  June 2009 - May 2010
TDS Automotive  March 2004 - August 2007

Skills
SQL, Visual Studio, Databases, Microsoft SQL Server, Visio, .NET, C#, Access, ASP.NET, Java, MS Project, Database Administration, Programming, Windows

Education
Everest College   2009 — 2010
Computer Programmer

Niagara College
Child Psychology

Ray Chavez Ray Chavez Dallas, Texas Details
Ray Chavez's Stream Global Services Experience November 2010 - September 2011
Job Retired
Industry Information Technology and Services
Experience
Uplift Education  June 2012 - June 2014
Stream Global Services   November 2010 - September 2011
APAC Customer Services  April 2010 - November 2010
American General Life Companies  July 2006 - June 2009
Software Spectrum  July 2004 - March 2006
StorageTek, Inc – Dallas, TX   October 2003 - July 2004
Spectrum Contact Services   September 1998 - October 2003
MCI Systemhouse – Dallas, TX   January 1996 - August 1998
Perot Systems Corporation – Dallas, TX   January 1995 - January 1996
Anthem Health Systems – Dallas, TX   June 1985 - January 1995

Skills
Process Improvement, Quality Assurance, Team Building, Six Sigma, Problem Solving, Coaching, Planning, Integration, Talent Management, Cost Containment, Call Center, Vendor Management, BPO, Mentoring, Operations Management, Change Management, Customer Satisfaction, Customer Relations, Performance Management, Program Management, Quality Management, Team Leadership, Business Process..., Cross-functional Team..., Strategic Planning, Business Strategy, Leadership Development, Business Management, Team Management, Customer Experience, Outsourcing, Business Analysis, Client Interfacing, Learning Management, Training & Development, Project Implementation, Project Planning, CRM, Management, Call Centers, Customer Service, Project Management, Human Resources, Analysis, Employee Training, Executive Management, Strategy, Budgets, Business Process, Forecasting

Education
Oklahoma State University   1972 — 1976
Bachelor of Science, Secondary Education

Margaret Hart Margaret Hart Greater Boston Area Details
Margaret Hart's Stream Global Services Experience 2010 - 2014
Job Telecommunications Professional
Industry Telecommunications
Experience
Stream Global Services   2010 - 2014
Stream Global Services   2010 - 2014
The Hanover Insurance Group  June 2000 - July 2009
Allmerica Financial  2000 - 2005
Hanover Insurance  September 1993 - June 2000
Digital Equipment Corporation  November 1986 - September 1993

Skills
Customer Satisfaction, Process Improvement, Telecommunications, Cross-functional Team..., Vendor Management, Project Management, Strategic Planning, Visio, Disaster Recovery, Leadership, ITIL, Management, VoIP, Customer Service, Call Centers, Business Analysis, Wireless, Strategy, Contract Negotiation, Avaya, Program Management, Avaya Technologies, Troubleshooting

Education
Northwood University   1977 — 1979
Associates of Arts, Fashion Merchandising

Kim Felice Kim Felice Phoenix, Arizona Area Details
Kim Felice's Stream Global Services Experience July 2009 - October 2010
Job Workforce Manager (VMC Consulting) and Director of Membership at NICE User Group (NUG)
Industry Outsourcing/Offshoring
Experience
VMC  October 2010 - Present
NICE Systems  2012 - 2014
Stream Global Services   July 2009 - October 2010
US Airways  November 2003 - July 2009
Excell Agent Services  December 1997 - November 2003

Skills
COPC, Call Centers, Outsourcing, Workforce Management, Leadership, Forecasting, Management, Vendor Management, Process Improvement, Call Center, BPO, Contact Centers, Human Resources, Analysis, Operations Management, ACD, Capacity Planning, Customer Satisfaction, Real-time Monitoring, IEX, Process Scheduler, Project Planning, Business Process..., Scheduling, Mergers, Real-time Data, CRM, Networking, Customer Experience, Team Leadership, Project Management, Team Building, Business Analysis

Education
University of Phoenix   2003 — 2005
BS

New Mexico State University   1996 — 1997
AS

Vilseck

Walden University
MBA

Nicholas Maxwell Nicholas Maxwell Dallas/Fort Worth Area Details
Nicholas Maxwell's Stream Global Services Experience September 2006 - December 2006
Job Optometric Technician
Industry Information Technology and Services
Experience
First Eye Care in Corsicana   March 2015 - Present
Home  2002 - Present
Driveline Retail Services  February 2010 - November 2010
McAlister's Deli  May 2007 - December 2007
Jason's Deli  January 2007 - May 2007
Stream Global Services   September 2006 - December 2006
Papa Johns  October 2005 - August 2006

Skills
C++, Microsoft Office, HTML, C#, SQL, Photoshop, Word, MySQL, Access, Programming, CSS, Customer Service, Visual Basic, Databases, Problem Solving, Visual Studio, English, Dreamweaver, XP, Web Development, Windows, Excel, PowerPoint, Outlook, Troubleshooting, XHTML, Operating Systems, Data Entry, Social Networking, Computer Hardware, Web Design, Time Management, Facebook, Customer Satisfaction, SQL Server, Database Administration, HTML 5, jQuery, Ruby, Windows 7, WordPress, HTML5

Education
Navarro College   2010 — 2019
Associate of Arts and Sciences (A.A.S.) - Computer Science, Computer Science

Navarro A&M   2011 — 2014
A.A.S. Computer Science, Computer Programmer/Sotware Developer

Perry Trost Perry Trost Dallas/Fort Worth Area Details
Perry Trost's Stream Global Services Experience August 1995 - July 1997
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Teleplan-Dallas   July 2000 - November 2005
Stream Global Services   August 1995 - July 1997
IBM Global Services  March 1986 - April 1993
IBM Information Network  March 1985 - March 1986
U.S. Geological Survey (USGS)   July 1976 - November 1978
Laboratory for Applications of Remote Sensing   August 1972 - August 1974

Education
Northern Arizona University   1977 — 1981
BSBA, Management Information Systems

Purdue University   1972 — 1974
Computer Science

Richard Goforth Richard Goforth Greater Pittsburgh Area Details
Richard Goforth's Stream Global Services Experience June 2003 - August 2003
Job Associate Architect at CEI America
Industry Computer Software
Experience
CEI (ceiamerica.com)   March 2014 - Present
Magenic Technologies  May 2011 - March 2014
Jack Henry & Associates  December 2006 - April 2011
North Carolina State University  February 2003 - May 2006
Stream Global Services   June 2003 - August 2003

Skills
WCF, .NET, WPF, C#, ASP.NET, Microsoft SQL Server, Web Services, Java, ASP.NET MVC, JavaScript, Programming, Silverlight, Databases, Agile Methodologies, OOP, Software Design, Visual Studio, Scrum, T-SQL, TFS, LINQ, XML, SOA, WinForms, Software Development, REST, Database Design, IIS

Education
North Carolina State University   2002 — 2006
B.S., Computer Science

Erin Miklos Erin Miklos London, Canada Area Details
Erin Miklos's Stream Global Services Experience October 2012 - August 2013
Job Helpdesk Technician at EK3 Technologies Inc. dba Cineplex Digital Networks
Industry Information Technology and Services
Experience
Anime North   2013 - Present
McKay-Cocker Construction Limited   July 2015 - August 2015
EK3 Technologies Inc. dba Cineplex Digital Networks  November 2014 - April 2015
Execulink Telecom  August 2013 - December 2013
Stream Global Services   October 2012 - August 2013
Nottage Productions   1996 - 2013
DependableIT  May 2011 - August 2012
Pepperwood Bistro (restaurants ltd)   May 2007 - February 2009
The Ancaster Old Mill   October 2005 - July 2006
Slainte Irish Pub   October 2004 - April 2005

Skills
Troubleshooting, Technical Support, Customer Service, Windows Server, Microsoft Office, Routers, Team Leadership, XP, Hardware, Windows, Networking, Software Installation, System Administration, Team Management, TCP/IP, Customer Satisfaction, Time Management, Analysis, Public Speaking, Unix, HTML, Project Management, Microsoft Excel, Leadership, Team Building, Management, Social Media, Call Centers, Vendor Management, Project Planning, Databases, Computer Hardware, Recruiting, Coaching, Event Planning, Microsoft SQL Server, Java, Business Analysis, Windows 7, Teamwork, SharePoint, PowerPoint, Microsoft Word, Budgets, Linux, Program Management, SQL, Training, Software Documentation, Active Directory

Education
Mohawk College   2009 — 2011
NESA, IT - Computer Systems - Network Engineer Security Annalists

Lance Coffey Lance Coffey Beaverton, Oregon Details
Lance Coffey's Stream Global Services Experience December 1998 - August 2011
Job Frontline Technical Support Specialist at Autodesk
Industry Computer Software
Experience
Autodesk  August 2011 - Present
Stream Global Services   December 1998 - August 2011

Skills
Microsoft Excel, Remote Troubleshooting, Training Delivery, Printers, Software Documentation, Customer Service, Technical Support, Training, Enterprise Software, Cloud Computing, Salesforce.com, Microsoft Office, Project Management, AutoCAD, Troubleshooting, SaaS, Windows, Testing

Education
Oregon State University
Bachelor of Science (B.S.), Applied Mathematics

Portland Community College
Associate of Science (A.S.)

Corey Einarson Corey Einarson Minneapolis, Minnesota Details
Corey Einarson's Stream Global Services Experience January 2014 - June 2014
Job Sales Associate at Aurora Pictures
Industry Human Resources
Experience
Aurora Pictures  June 2014 - Present
Stream Global Services   January 2014 - June 2014
Frontier Communications  August 2013 - December 2013
Choice Communications  February 2013 - August 2013
Best Buy  September 2011 - January 2013
West Publishing  March 2010 - September 2011
HOM Furniture  June 1999 - March 2010
Circuit City  February 1994 - February 1997

Skills
Sales Management, Salesforce.com, New Business Development, Sales Operations, Selling, Microsoft Office, Sales Process, Management, Team Building, Sales, Customer Service, Cold Calling, Account Management, Retail Sales, CRM, Music, Music Education, Tuba, Telecommunications, Telephone Skills, Direct Sales, Leadership, B2B, Sales Presentations, Retail, Team Leadership, Marketing Strategy, Contract Negotiation, Inventory Management, Microsoft Excel, Microsoft Word, Marketing, Negotiation, Strategic Planning, PowerPoint, Customer Satisfaction, Project Management

Education
Minot State University   1981 — 1987
Bachelor of Science (BS), K-12 Music Ed, 1-8 Elementary Ed

Damon Sparrow Damon Sparrow Greater Boston Area Details
Damon Sparrow's Stream Global Services Experience March 2012 - September 2013
Job Vice President Sales and Business Development at Sitel
Industry Information Technology and Services
Experience
Sitel  October 2013 - Present
Stream Global Services   March 2012 - September 2013
Stream Global Services   July 1999 - September 2013
Stream Global Services   July 2005 - March 2012

Skills
BPO, Call Center, Contact Centers, Outsourcing, Workforce Management, Sales, Team Leadership, Customer Satisfaction, Call Centers, Customer Retention, Customer Experience, P&L Management, Vendor Management, CRM, Process Improvement, Business Development, Service Delivery, Offshoring, Team Management, Executive Management, Change Management, Lead Generation, Operations Management, Sla, Telemarketing, Inbound Marketing, Call Center Development, Transition Management, Performance Management

Education
New England College   1989 — 1994

Patrick Cecil Patrick Cecil Portland, Oregon Details
Patrick Cecil's Stream Global Services Experience September 2012 - July 2013
Job Principal at That Computes
Industry Computer Software
Experience
That Computes   August 2013 - Present
Stream Global Services   September 2012 - July 2013
Mentor Graphics  September 1995 - October 2010

Skills
Linux, Perl, Shell Scripting, Windows, Software Development, C, iOS development

Education
Oregon State University   1972 — 1976
Bachelor of Science (B.S.), Electrical and Electronics Engineering

Macilla Szabo Macilla Szabo Greater Boston Area Details
Macilla Szabo's Stream Global Services Experience February 1999 - April 2000
Job Administrative Assistant at Precision Marketing Group, LLC
Industry Marketing and Advertising
Experience
Precision Marketing Group, LLC   September 2012 - Present
Inbound Central   February 2014 - Present
LaLama Electrical   January 2005 - November 2005
Tatutina, Inc.   November 2001 - February 2003
Stream Global Services   February 1999 - April 2000
Stream Global Services   April 1998 - February 1999
Ocean Spray Cranberries  September 1993 - April 1998
Ocean Spray Cranberries  February 1991 - September 1993
Ocean Spray Cranberries  November 1989 - February 1991
Ocean Spray Cranberries  March 1989 - November 1989

Skills
Office Administration, Bookkeeping, Social Media, PowerPoint, Microsoft Office, Mac OS, iPhone, iPhoto, Photoshop, Print Shop, Digital Photography, Organization, Marketing, QuickBooks, Salesforce.com, Basecamp, Event Management, Event Planning, Social Media Marketing, Constant Contact, WordPress, Email Marketing, SEO, Online Marketing, Management, Advertising, Marketing Strategy, Marketing Communications, Customer Service

Education
Northeastern University   1992 — 1998
Marketing

Northeastern University
Marketing

Tom Burwell Tom Burwell San Francisco Bay Area Details
Tom Burwell's Stream Global Services Experience July 2012 - August 2013
Job Customer Happiness Manager at Instacart
Industry Consumer Services
Experience
Instacart  September 2015 - Present
Eat24  November 2014 - August 2015
Eat24  August 2014 - October 2014
Stream Global Services   July 2012 - August 2013
T.A.G. Consulting   November 2007 - July 2012
Dell Inc.  November 2003 - November 2007
Micronpc.com  January 2000 - December 2002
Micronpc.com  1998 - 2000
MillerCoors  1989 - 1990

Skills
Contact Center..., Process Improvement, Operations Management, Customer Service, Performance Management, Customer Experience..., Team Leadership, International Project..., Technical Support..., Cross Functional Team..., Project Management, Coaching, Sales, Start-ups, Team Building, Public Speaking, International Sales, Sales Service Support, Six Sigma, Vendor Management, Management Of..., HTML 5, CSS, JQuery, jQuery UI, Twitter Bootstrap, SQL, MySQL, JavaScript, Management, Leadership, Training, Call Centers, Marketing, Customer Experience, CRM, Analysis, Customer Satisfaction, Business Process..., Recruiting, Strategy

Education
Coding Dojo   2013 — 2014
Web Development

Albertson College of Idaho
Bachelor of Arts (B.A.), History

New Mexico Military Institute

Twin Falls High School

Lauren McHugh Lauren McHugh Chandler, Arizona Details
Lauren McHugh's Stream Global Services Experience September 2011 - March 2012
Job SQL Server DBA at OneNeck IT Solutions
Industry Outsourcing/Offshoring
Experience
OneNeck IT Solutions  September 2014 - Present
OneNeck IT Solutions  April 2013 - Present
GoDaddy  March 2012 - April 2013
Stream Global Services   September 2011 - March 2012
Verizon Wireless  August 2007 - August 2011
Kent H. Landsberg  January 2004 - August 2007

Skills
Software Installation, Active Directory, Computer Hardware, Windows Server, Operating Systems, IT Service Management, A+ Certified, Citrix, Mobile Devices, Mac OS X, Phone Skills, Inventory Management, Baan ERP, Remedy Ticketing System, Heat, Microsoft SQL Server, Troubleshooting, Databases, Customer Service, Technical Support, Microsoft Exchange, Networking

Education
Northeastern Illinois University   2001 — 2004
Bachelor of Science (BS), Physics, 3.8

Northeastern Illinois University   2001 — 2004
Physics

Callie S. (Callie E. Stewart) Sprague Callie S. (Callie E. Stewart) Sprague Greater New York City Area Details
Callie S. (Callie E. Stewart) Sprague's Stream Global Services Experience January 2012 - May 2012
Job Office Manager and Executive Assistant at Clarient Global LLC
Industry Management Consulting
Experience
Clarient Global LLC  March 2015 - Present
Egon Zehnder  October 2014 - March 2015
Clements Worldwide  May 2012 - October 2014
Stream Global Services   January 2012 - May 2012
Stream Global Services   June 2011 - May 2012
Stream Global Services   July 2011 - December 2011
Stream Global Services   July 2010 - July 2011

Skills
PowerPoint, Administrative..., Microsoft Excel, Event Planning, Microsoft Office, Microsoft Word, Outlook, Marketing, Editing, Public Speaking, Leadership, Management, Sales, Spanish, Accounts Receivable, Payroll, Interviews, Travel Arrangements, Customer Engagement, Executive Support, Data Entry, Facebook, Customer Service, Social Networking, Expense Reports, Exceptional People...

Education
Muhlenberg College   2006 — 2010
Bachelor Arts, Business; with a major in Management; Organizational Studies

QC Event School
International Event Planning Professional, Meeting and Event Planning

William Davison William Davison East Brunswick, New Jersey Details
William Davison's Stream Global Services Experience July 2010 - April 2012
Job Salesforce/Force.com Solutions Architect
Industry Information Technology and Services
Experience
BDC, Inc.   January 2015 - Present
EnablePath  June 2014 - December 2014
Wipro Technologies  December 2012 - May 2014
TekPartners  April 2012 - September 2012
Stream Global Services   July 2010 - April 2012

Skills
Force.com, SFDC, Salesforce.com, Cloud Computing, Customer Relations, Requirements Analysis, Integration, Business Analysis, Web Services, Sales Support, HTML, Analytics, Business Process, Call Center, Account Management, CSS, Excel, Lead Generation, Sales Process, Microsoft Office, Process Improvement, PowerPoint, Customer Service, Databases, C, Sales Operations, CRM, Call Centers, SaaS, Salesforce.com..., Salesforce.com..., Consulting, Salesforce.com..., Salesforce.com...

Education
North Carolina State University   1983 — 1985
BSEE, Digital Interfacing, Signal Processing

North Carolina State University   1981 — 1985
BS Electrical Engineering, Digital Interfacing

Andre Canessa Andre Canessa Portland, Oregon Details
Andre Canessa's Stream Global Services Experience June 2008 - January 2010
Job Commercial Credit Analyst at Umpqua Bank
Industry Financial Services
Experience
Umpqua Bank  August 2015 - Present
CU Business Group  August 2014 - August 2015
US Navy Reserve  January 2007 - September 2013
Stream Global Services   June 2008 - January 2010

Skills
Financial Accounting, Corporate Finance, Computer Maintenance, Microsoft Excel, Microsoft Word, Windows, Customer Service, Business Analysis, Business Planning, Business Strategy, PowerPoint, Team Leadership, Analysis, Process Improvement, Data Analysis, Teamwork, Leadership, Financial Analysis, Time Management, Public Speaking, Microsoft Office, Training, Sales

Education
Portland State University   2012 — 2014
Bachelor of Science (BS), Finance and Financial Management Services, 3.75 GPA

Oregon State University   2004 — 2006
History

jack B jones jack B jones Portland, Oregon Area Details
jack B jones's Stream Global Services Experience April 2012 - August 2014
Job Operations Manager w/ MultiIndustry Experience
Industry Outsourcing/Offshoring
Experience
Convergys  September 2014 - Present
Stream Global Services   April 2012 - August 2014
Stream Global Services   September 2011 - March 2012
Unichip of North America   April 2007 - April 2009
Gage Industries - via Staffing Services Inc   February 2007 - April 2007
Acumed - via Staffing Services Inc   October 2006 - January 2007
PhotoCraft a Retail Graphics Company   June 2006 - October 2006
American InterContinental University Online  September 2005 - May 2006
NaturalPoint/Eye Control Technologies   February 2000 - December 2004
Boys and Girls Club  February 2000 - October 2000

Skills
Advertising, Marketing, Social Media, Social Networking, Product Development, Photoshop, Public Relations, Contract Negotiation, Web Design, Sales Management, Customer Service, Training, Customer Satisfaction, Management, Public Speaking, Time Management, Team Building, Team Leadership, Sales, Call Centers

Education
Oregon State University   1995 — 2001
Bachelors of Science, Philosophy

Oregon State University   1995 — 2001
Bachelors of Science, Cultural Anthropology

Sitka High School   1991 — 1995
Diploma, High School/Secondary Diplomas and Certificates

Cheryl Gunn Cheryl Gunn Dayton, Ohio Area Details
Cheryl Gunn's Stream Global Services Experience December 2011 - October 2012
Job Management, Process and Implementation Consultant, The Minacs Group
Industry Telecommunications
Experience
The Minacs Group  April 2015 - Present
Call Assistant  May 2014 - April 2015
TeleTech  October 2012 - May 2014
Stream Global Services   December 2011 - October 2012
LiveOps  September 2005 - December 2011
Victoria's Secret Direct  October 1995 - September 2005

Skills
Call Center, Customer Experience, Performance Management, BPO, Customer Satisfaction, Customer Retention, Customer Service, Process Improvement, Contact Centers, Team Building, Account Management, Cross-functional Team..., Outsourcing, Operations Management, Team Leadership, Training, Leadership, Call Centers, Strategy, CRM, Program Management, Recruiting, Employee Relations, Management, E-commerce, Sales, Training Delivery

Education
Ohio State University   1991 — 1993
Master's Degree, Business Administration and Management, General

Ohio University   1988 — 1991
B.S, Communication

Heidi Ulin Heidi Ulin Greater Minneapolis-St. Paul Area Details
Heidi Ulin's Stream Global Services Experience 2011 - 2012
Job Project Manager at Marvin Windows and Doors
Industry Building Materials
Experience
Marvin Windows and Doors  December 2012 - Present
Marvin Windows and Doors  December 2012 - Present
Stream Global Services   2011 - 2012
SFM Mutual Insurance Company  2009 - 2011
SUPERVALU  2005 - 2009

Skills
Microsoft Excel, Outlook, Customer Service, Budgets, Process Improvement, Team Building, Microsoft Word, Project Management, Strategic Planning, Process Scheduler, PowerPoint, Human Resources, Adobe Acrobat, Leadership, Time Management

Education
National American University-Bloomington   2000 — 2003
Bachelor's Degree, Business Administration, Management and Operations, 3.6 GPA

University of Minnesota-Twin Cities   1999 — 2000
Clinical Child Psychology

Chariton High School   1992 — 1996

Robert Cartwright Robert Cartwright Washington, North Carolina Details
Robert Cartwright's Stream Global Services Experience October 2009 - February 2011
Job Manager, Product Support at Adheris Health, Inc.
Industry Computer Software
Experience
Adheris Health, Inc.   February 2011 - March 2015
IHS Jane's Defense   May 2010 - May 2011
Stream Global Services   October 2009 - February 2011
Ozarks Public Television  November 2005 - September 2008
Stream International, Inc  October 1999 - June 2002

Skills
Troubleshooting, Training, Technical Support, Budgets, Customer Service, Analysis, Call Centers, Process Improvement, CRM, Team Leadership, Project Management, Team Building, Program Management, Microsoft Office, Leadership, Team Management, Call Center, Data Analysis, Quality Assurance, Strategic Planning, Customer Satisfaction, Databases, Software Documentation, Management, Cross-functional Team..., Vendor Management, Business Analysis, ITIL Certified, ITIL Service Strategy

Education
Missouri State University   2003 — 2005

University of North Texas   2001 — 2003
Bachelor's degree

Larry Callahan Larry Callahan United States Details
Larry Callahan's Stream Global Services Experience 2003 - September 2008
Job Global Real Estate and Facilities at Syniverse Technologies
Industry Real Estate
Experience
Syniverse Technologies  April 2012 - Present
TeleTech  October 2010 - April 2012
PRC  October 2008 - September 2010
Stream Global Services   2003 - September 2008
Software Spectrum  1998 - 2003
RISCORP Insurance Company   1996 - 1998
Stream International (formerly Corporate Software)   1985 - 1995

Skills
Strategic Planning, Business Process..., Project Management, M&A due diligence, Facility Design and..., Cost Reduction, Strategic Partnerships, Global Health and Safety, Physical Plant Security, Loss Prevention, Key Performance..., Strategic Analysis, Statistical Modeling, Lease Negotiation, Contract Negotiation, Corporate Travel, Building Management and..., Global Procurement, Team Building, Mentoring, Operational Efficiency, Process Engineering, BPO, Outsourcing, Vendor Management, Contract Negotiations, P&L Management, Vendor Relations, Process Improvement, Performance Management, Customer Experience, Executive Management, Customer Satisfaction, Cross-functional Team..., Change Management, Business Management, P&L, Business Strategy, SLA, Mergers, Contract Management, People Management, Team Management, Operational Excellence, Strategy Development, Business Transformation, Team Leadership, Negotiation, Budgeting, Facilities Management

Education
Northeastern University   1982 — 1987
BS, Business Administration

Byron Carasco Byron Carasco Tualatin, Oregon Details
Byron Carasco's Stream Global Services Experience August 2008 - February 2009
Job Software Engineer at Burkson
Industry Internet
Experience
Burkson   July 2012 - Present
Oregon State University  August 2011 - May 2012
Stream Global Services   August 2008 - February 2009
Tualatin Hills Parks and Recreation District  September 2006 - December 2006

Skills
iOS, C#, HTML, JavaScript, CSS3, Subversion, Android, HTML 5, Appcelerator, ExpressionEngine, PHP, MySQL, Git, Objective-C, Mono, MVC, Mac OS, Windows, Databases, OS X, Mobile Applications, iOS Development, Software Engineering, Visual Studio, Programming, Software Development, C, Adobe Creative Suite, Computer Science, Agile Methodologies, Web Applications, Project Management, Object Oriented Design, Microsoft Office, Microsoft Word, Mobile Devices, Software Design, Linux

Education
Oregon State University   2008 — 2013
BS, Computer Science

Portland Community College   2006 — 2008
General Education

Dan Slover Dan Slover Phoenix, Arizona Area Details
Dan Slover's Stream Global Services Experience January 2010 - July 2010
Job Regional Director of Operations at Grand Canyon University
Industry Higher Education
Experience
Grand Canyon University  October 2012 - Present
Kaplan University  July 2010 - September 2012
Stream Global Services   January 2010 - July 2010
eTelecare Global Solutions  February 2006 - January 2010
eTelecare Global Solutions  January 2005 - February 2006
eTelecare Global Solutions  January 2004 - December 2004
Phase 2 Solutions  January 2003 - December 2003

Skills
Leadership, Global Client Management, Performance Reviews, P&L Responsibility, Financial Analysis, Process Improvement, Sales, B2B, Customer Service, Coaching, Vendor Management, Project Management, Customer Retention, Operations Management, Customer Satisfaction, Hiring, Team Building, Leadership Development, Action Plan Development, Global Cross-Functional..., Admissions, CampusVue, Microsoft CRM, Management, Training

Education
University of Phoenix   2004 — 2006
MBA, Business Administration

Northern Arizona University   1996 — 2000
Bachelor of Science, Broadcasting

Brewster Mitchell Brewster Mitchell Portland, Oregon Details
Brewster Mitchell's Stream Global Services Experience July 2011 - June 2012
Job Techforce Analyst at Salesforce
Industry Information Technology and Services
Experience
Salesforce  June 2015 - Present
salesforce.com  February 2014 - June 2015
Free Geek  January 2014 - April 2014
Synacktic Solutions   June 2012 - February 2014
Stream Global Services   July 2011 - June 2012

Skills
Powershell, Networking, Troubleshooting, Linux, Active Directory, Cloud Computing, Technical Support, Computer Hardware, Microsoft Office, System Administration, TCP/IP, Windows 7, Network Administration, Software Documentation, Software Installation, Mac OS, Hardware, Network Security, Unix, Shell Scripting, IT Hardware Support, TCP/IP protocols, OSI Model, Salesforce.com, Soft Skills

Education
Portland Community College   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Information Systems

New College of Florida   2000 — 2004
Bachelor of Arts (B.A.), History, 4.0

Al Horne Al Horne Portland, Oregon Details
Al Horne's Stream Global Services Experience June 2011 - August 2012
Job Business Supplies and Equipment Professional
Industry Business Supplies and Equipment
Experience
Office Depot  2012 - 2013
Stream Global Services   June 2011 - August 2012

Skills
Computer-savvy, Router Configuration, Routers, Microsoft Office 2007, Computer Repair, 10 Key

Education
Oregon Institute of Technology   2012 — 2016
Bachelor's degree, Computer Technology/Computer Systems Technology

Portland Community College   2008 — 2012
Associate's degree, General Studies

Hany Mostafa Hany Mostafa Brooklyn, New York Details
Hany Mostafa's Stream Global Services Experience September 2011 - March 2012
Job Swing Driver / Training in Management at FedEx Express
Industry Logistics and Supply Chain
Experience
FedEx Express  March 2014 - Present
Fashion Her Way   December 2013 - Present
Century 21 Department Stores  November 2012 - August 2014
Circle K  May 2012 - September 2012
Stream Global Services   September 2011 - March 2012

Skills
Team Leadership, Photoshop, Cash Handling Experience, Customer Support, Customer Profitability, Website Development, Customer Service, Management, Sales, Strategic Planning, Microsoft Office, Public Speaking, Leadership, Project Planning, Training, Time Management, Team Building, Social Skills

Education
SUNY College of Technology at Canton   2012 — 2014
Bachelor's degree, Finance, General

Nassau Community College   2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Bob Lyons Bob Lyons Greater New York City Area Details
Bob Lyons's Stream Global Services Experience 2009 - 2011
Job Chief Operating Officer at Affinion Group
Industry Executive Office
Experience
Ascend Learning  January 2012 - March 2014
Stream Global Services   2009 - 2011
Avaya  2008 - 2009
Convergys  2004 - 2008
United Health Group  2001 - 2004
Telespectrum Worldwide  1998 - 2001

Skills
Competitive Analysis, IT Outsourcing, Mergers, Talent Management, Strategic Planning, Vendor Management, Process Improvement, Cross-functional Team..., Business Strategy, Strategy, Management, Mergers & Acquisitions, Change Management, Large Scale Operations, Budgets, CRM, Operations Management, SaaS, IT Operations, IT Strategy, Leadership, Enterprise Software, Entrepreneurship, Business Process, Executive Management, Call Centers, Human Resources, Business Process..., Start-ups, P&L Management, Program Management, Leadership Development, Management Consulting, Outsourcing, Sales, Product Management, Cloud Computing, Strategic Partnerships, Business Analysis, Business Intelligence, Team Building, Team Leadership, Integration, Business Development, Information Technology, Telecommunications

Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology   2001 — 2002
MS

Moravian College   1986 — 1989
BA

CBA, Syracuse   1980 — 1986
HS

Justin Breske Justin Breske Sioux Falls, South Dakota Area Details
Justin Breske's Stream Global Services Experience February 2011 - January 2012
Job Masters Student at the University of South Dakota
Industry Higher Education
Experience
The University of South Dakota  January 2015 - Present
CROSSMARK  November 2012 - August 2014
Truxedo, Inc.   May 2012 - July 2012
Stream Global Services   February 2011 - January 2012

Skills
Customer Satisfaction, Microsoft Office, Access, Inventory Management, Microsoft Word, Operations Management, Project Management, Call Center, Six Sigma, Customer Retention, Customer Service, Supervisory Skills, Customer Support, Customer Experience, Microsoft Excel, Inbound Marketing, Leadership, Leadership Development, Sales, Team Leadership, Team Building

Education
The University of South Dakota   2014 — 2016
Master of Arts (M.A.), School Counseling

The University of South Dakota   2010 — 2014
Bachelor of Arts (B.A.), History

Mount Marty College   2009 — 2010
History

Stan Glover Stan Glover Dallas/Fort Worth Area Details
Stan Glover's Stream Global Services Experience January 1998 - April 1998
Job PreRepo Agent at Capital One Auto Finance
Industry Financial Services
Experience
Capital One Auto Finance  July 2012 - Present
Capital One Bank  March 2009 - Present
AAA of Texas   June 2006 - March 2009
AEGON  April 2004 - June 2006
Telvista Inc.  December 2003 - April 2004
DialAmerica Inc.   May 2003 - December 2003
Veterans Administration Medical Center  January 2003 - May 2003
Stream Global Services   January 1998 - April 1998
Microsoft Inc.  January 1997 - January 1998

Education
University of Oklahoma   1976 — 1978
Computer Technology

Oklahoma State University   1970 — 1972
Business Administration

William Mouser William Mouser Phoenix, Arizona Details
William Mouser's Stream Global Services Experience April 2012 - July 2012
Job Experienced in Technical Support and Customer Service
Industry Broadcast Media
Experience
Cox Communications  2012 - 2014
Stream Global Services   April 2012 - July 2012
GoDaddy  March 2009 - April 2012

Skills
Technical Support, Microsoft Office, Troubleshooting, Internet Troubleshooting, Customer Service, Sales, Windows 7, Windows XP, Windows 8.1, Professional Phone..., Mobile Phone Apps, Web Design

Education
Northern Arizona University   2004 — 2005
Mechanical Engineering

Cortez High School   1999 — 2004

Drew Goodell Drew Goodell Sioux City, Iowa Details
Drew Goodell's Stream Global Services Experience October 2009 - September 2011
Job CRM Project Manager at VIZIO
Industry Consumer Electronics
Experience
VIZIO  May 2015 - Present
Sioux City Symphony Orchestra  August 2006 - Present
VIZIO  April 2012 - May 2015
VIZIO  October 2011 - April 2012
Stream Global Services   October 2009 - September 2011

Skills
Customer Service, Reverse Logistics, Call Centers, Customer Experience, Customer Satisfaction, Process Improvement, Management, Team Leadership, Performance Management, Technical Support, Training, CRM, Customer Retention, Leadership

Education
Morningside College   2003 — 2007
Bachelor's degree, Music Teacher Education

Genevieve Er (FCCA, CIA, CISA, CRISC) Genevieve Er (FCCA, CIA, CISA, CRISC) Santa Clara, California Details
Genevieve Er (FCCA, CIA, CISA, CRISC)'s Stream Global Services Experience June 2008 - November 2012
Job Internal Audit Manager at Palo Alto Networks
Industry Computer & Network Security
Experience
Palo Alto Networks  June 2015 - Present
Spansion (now Cypress Semiconductor)   November 2012 - June 2015
Stream Global Services   June 2008 - November 2012
eTelecare Global Solutions  April 2006 - June 2008
Mesa Air Group  March 2003 - April 2006
Mesa Air Group  April 2002 - March 2003
Er & Company, Certified Public Accountants   January 1999 - December 2000
Business Planners & Consultants Pte Ltd   August 1997 - November 1998

Skills
Physical Security, Supervision, Computer Access, Billing Systems, Microsoft Excel, Process Improvement, Supplier Sourcing, Negotiation, Financial Statement..., Disaster Recovery, Computer Operations, Compensation & Benefit, Purchasing Processes, Sarbanes-Oxley Act, Forecasting, Purchase Orders, Disbursement, Sarbanes-Oxley, Network Security, Root Cause Analysis, Systems Development..., Auditing, Change Management, Financial Accounting, Compilation Of..., Risk Assessment, Internal Audit, Accounts Receivable, Payroll, Variance Analysis, Collections, Financial Analysis, Backup & Restore, Procure-to-Pay, Reviews, Capital Assets, Risk Management, Human Resources, Acquisition Integration, Internal Controls, Compliance Assessments, Order to Cash, Configuration Management

Education
National University of Singapore
Bachelor of Arts, Economics and Sociology (1997)

The Association of Chartered Certified Accountants (UK)
Bachelor of Science in Accounting Equivalency, Applied Accountancy and Finance (2001)

Timothy Getty Timothy Getty Sioux City, Iowa Area Details
Timothy Getty's Stream Global Services Experience 2009 - Present
Job Marketing/Facilty Management
Industry Marketing and Advertising
Experience
Stream Global Services   2009 - Present
Global Spectrum  January 2008 - July 2008
Tyson Events Center   April 2003 - May 2007
Link Manufacturing Ltd.  August 2001 - April 2003
Vande Berg Scales   June 1997 - August 2001
Northern Auto Parts   April 1990 - April 1996

Skills
Call Centers, Customer Experience, Team Building, Workforce Management, CRM, BPO, Operations Management, Customer Satisfaction, Customer Retention, Leadership, Vendor Management, Customer Service, Hiring, Management, Training, Personnel Supervision, Department Budgeting, Media Planning, Media Buying, Media Production..., Budgets, Marketing, Public Relations, Analysis, Event Planning

Education
Morningside College   1984 — 1986
Bachelor's degree, Communication, Journalism, and Related Programs

University of Iowa   1975 — 1976
none, Communication, Journalism, and Related Programs

The University of South Dakota   1974 — 1975
none, Political Science and Government

Western Iowa Tech Community College   1970 — 1971
Diploma, Electrical, Electronics and Communications Engineering, 3.8

Terence Hui Terence Hui Portland, Oregon Area Details
Terence Hui's Stream Global Services Experience July 2001 - August 2003
Job Design Lead at Parallax Initiative
Industry Computer Games
Experience
Parallax Initiative   August 2009 - Present
AT&T Wireless  October 2003 - August 2004
Stream Global Services   July 2001 - August 2003

Skills
Data Entry, Technical Support, Video Games, Mobile Devices, iPhone, Team Leadership, User Experience, Customer Experience, Game Design, Project Management, Quality Assurance, Mobile Applications, User Interface Design

Education
Portland State University - School of Business   2009 — 2012
MBA, Business Administration

Oregon State University   1998 — 2002
Bachelor of Science (BS), Computer Science

Isidoro Izzy Gutierrez Isidoro Izzy Gutierrez Albuquerque, New Mexico Area Details
Isidoro Izzy Gutierrez's Stream Global Services Experience April 2004 - February 2012
Job Professional Sales Representative
Industry Automotive
Experience
Genuine Parts Company  March 2015 - Present
AutoZone  April 2012 - February 2015
Stream Global Services   April 2004 - February 2012
DIRECTV  January 2002 - March 2004
Akal Security  September 1999 - January 2002

Skills
Recruiting, Internet Recruiting, Temporary Placement, Cold Calling, Talent Acquisition, Hiring, Training, Sourcing, Interviews, Applicant Tracking..., Networking, Management, Call Centers, Taleo, Sales, Technical Recruiting

Education
National American University   2011 — 2013
Bachelors, Marketing, Business Administration

University of Phoenix   2008 — 2010
Bachelors of Science, Criminal Justice

Jessica Voskanian Jessica Voskanian Greater Boston Area Details
Jessica Voskanian's Stream Global Services Experience 2008 - 2011
Job Senior Director, Global PMO & Governance at Affinion Group
Industry Marketing and Advertising
Experience
Affinion Group  2014 - Present
Ascend Learning  2012 - 2014
American Well  2011 - 2012
Stream Global Services   2008 - 2011
QAS, An Experian Company   2006 - 2008
Rentex   2004 - 2006

Skills
Project Management, Management, Vendor Management, Salesforce.com, Project Planning, Budgets, Team Building, Operations Management, Cross-functional Team..., Data Center, Leadership, Process Improvement, Business Process..., Program Management

Education
Northeastern University   1999 — 2004
Bachelor of Science, Organizational Communication

Damon Sparrow Damon Sparrow Greater Boston Area Details
Damon Sparrow's Stream Global Services Experience January 2006 - January 2013
Job Vice President of Sales at Stream
Industry Outsourcing/Offshoring
Experience
Stream  January 2006 - Present
Stream International  2004 - Present
Stream Global Services   January 2006 - January 2013

Education
New England College   1990 — 1994

Andy Eberhardt Andy Eberhardt Sioux City, Iowa Area Details
Andy Eberhardt's Stream Global Services Experience March 2013 - July 2013
Job Senior Account Manager, Client Partner at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys  July 2013 - Present
Stream Global Services   March 2013 - July 2013
Stream Global Services   April 2011 - March 2013
Stream  December 2008 - April 2011

Skills
BPO, Call Center, Service Delivery, Process Management, Customer Experience

Education
Morningside College   2001 — 2005
BS, Biology/Business

Debbie Farrell Debbie Farrell Greater New York City Area Details
Debbie Farrell's Stream Global Services Experience May 2011 - January 2013
Job Executive Strategist at ExecuNet
Industry Professional Training & Coaching
Experience
ExecuNet  2014 - Present
Convergys  January 2013 - June 2014
Stream Global Services   May 2011 - January 2013
Prism Consulting Group, LLC   January 1995 - April 2011
ODI  January 1987 - December 1994
Xerox Learning Systems  1980 - 1987
Pitney Bowes  1976 - 1980

Skills
Talent Management, Employee Engagement, Leadership Development, Organizational..., Performance Management, Leadership, Recruiting, Employee Training, Career Counseling, Training, Coaching, Strategy, Change Management, Workshop Facilitation, Employee Relations, Process Improvement, Management Consulting, Executive Coaching, Budgets, Management, Human Resources, Program Management, Team Leadership, Consulting, Personnel Management, 360 Feedback, Executive Management, Performance Improvement, Training Delivery, Emotional Intelligence, Organizational...

Education
New York University - Leonard N. Stern School of Business   1974 — 1976
MBA, Finance and International Business

Mount Holyoke College   1970 — 1974
BA, Ancient Civilizations and German

College Year in Athens   1972 — 1973
Archeology

Carlton Jones, CISM, ITLV3 Carlton Jones, CISM, ITLV3 Greater Boston Area Details
Carlton Jones, CISM, ITLV3's Stream Global Services Experience October 2010 - March 2012
Job Manager of Customer Success at Resilient
Industry Computer & Network Security
Experience
Resilient Systems, Inc.   December 2014 - Present
Resilient Systems, Inc.   May 2014 - December 2014
Pegasystems  March 2012 - May 2014
BUILD  2012 - 2013
Stream Global Services   October 2010 - March 2012
Staples  August 2009 - October 2010
RSA The Security Division of EMC  June 2008 - August 2009
EMC  June 2006 - May 2008
Northeastern University  June 2006 - May 2008
Network Intelligence  2005 - 2008

Skills
Security, Network Security, Cloud Computing, Virtualization, Operating Systems, Compliance, Disaster Recovery, International Business, Security Management, Business Strategy, Information Security, Governance, Computer Security, Program Management, Vulnerability Management, Integration, Firewalls, Infrastructure, DLP, Consulting, SIEM, Information Security..., Encryption

Education
Northeastern University   2008 — 2008
BS, Computer Science

Boston College High

Andrew Flynn Andrew Flynn Greater New York City Area Details
Andrew Flynn's Stream Global Services Experience June 2007 - August 2009
Job Vice President, Strategic Talent & Development at Algeco Scotsman Group
Industry Management Consulting
Experience
Algeco Scotsman Group  August 2012 - Present
Navona Investments Ltd   September 2009 - July 2012
Stream Global Services   June 2007 - August 2009
Diageo  April 2004 - May 2007
Diageo  April 2004 - May 2007
Diageo  April 2004 - May 2007
Software Spectrum  1998 - 2001

Skills
Advanced Organizational..., High Performance..., High Performance..., Advanced Employment Law..., Performance Management, Talent Management, HR Strategy, Employment Law, Labor Relations

Education
University College Dublin   1999 — 2001
Masters in Business Studies (MBS) Hons, Human Resource Management

National College of Ireland   1995 — 1998
National Diploma, Human Resource Management

University College Dublin   1991 — 1995
Bachelor of Arts (BA), French, Italian & Classical Studies

Rana Rachwal Rana Rachwal Greater Boston Area Details
Rana Rachwal's Stream Global Services Experience August 2000 - October 2002
Job Mom at Stay At Home Mom
Industry Professional Training & Coaching
Experience
Old Colony CrossFit   September 2014 - Present
Stay At Home Mom  December 2002 - Present
CrossFit Franklin   August 2012 - September 2014
Stream Global Services   August 2000 - October 2002

Skills
Marketing, Training, Customer Service, Business Development, Personal Training, Sales, Call Centers, CrossFit, Microsoft Office

Education
Nichols College
Bachelor's Degree, Business Administration, Computer Science, Marketing

Wellesley College   1989 — 1991
Economics

Natick High School

S. Brooks Trisler, CPA S. Brooks Trisler, CPA Dallas/Fort Worth Area Details
S. Brooks Trisler, CPA's Stream Global Services Experience 2004 - 2005
Job Controller at The Howard Hughes Corporation
Industry Construction
Experience
The Howard Hughes Corporation  July 2011 - Present
Fluor Corporation  January 2007 - July 2011
Celanese Corporation  August 2005 - December 2006
Stream Global Services   2004 - 2005
Dresser Inc  2002 - 2004
Deloitte & Touche  1997 - 2002
Holman and Company, CPAs   September 1996 - June 1997
Radian Research  November 1995 - August 1996
Vicksmetal/ARMCO Associates   January 1992 - October 1995

Education
Mississippi State University - College of Business and Industry   1989 — 1991
Bachelors, Accounting

Erin Carver Erin Carver Greater Minneapolis-St. Paul Area Details
Erin Carver's Stream Global Services Experience November 2012 - Present
Job Finance Manager at Stream Global Services
Industry Financial Services
Experience
Stream Global Services   November 2012 - Present
Michael Foods  August 2008 - November 2012
Ernst & Young  2004 - 2008

Skills
Forecasting, Financial Reporting, Process Improvement, SAP, Accounting, Financial Modeling, Budgets, Microsoft Excel, Internal Controls, Analysis, Strategic Planning, Business Analysis

Education
Minnesota State University, Mankato   2001 — 2004
Bachelor of Science (BS), Finance, General

University of Minnesota-Duluth   2000 — 2001

Kemi Jones Kemi Jones Sioux City, Iowa Area Details
Kemi Jones's Stream Global Services Experience December 2012 - June 2013
Job Care Coordinator at Siouxland Mental Health Center
Industry Mental Health Care
Experience
Siouxland Mental Health Center  July 2013 - Present
Stream Global Services   December 2012 - June 2013
Council on Sexual Assault and Domestic Violence   December 2009 - December 2011

Skills
Community Outreach, Non-profits, Program Development, Grant Writing, Event Planning, Public Speaking, Public Relations, Social Media, Social Services, Editing, Program Evaluation, Nonprofits, Training, Healthcare, Creative Writing

Education
Morningside College   2008 — 2009

University of Wisconsin-Madison   1988 — 1993
Bachelor of Science (B.S.), Journalism/Communications

Paula Vogler Paula Vogler Hyannis, Massachusetts Details
Paula Vogler's Stream Global Services Experience June 1999 - June 2000
Job Salesforce Administrator at Conservation Services Group
Industry Information Technology and Services
Experience
Conservation Services Group  March 2014 - Present
ClearResult   2015 - 2015
CVS Caremark Corporation  October 2013 - March 2014
Informatica  February 2013 - October 2013
Active Endpoints  July 2012 - March 2013
Bain Capital  October 2011 - July 2012
Paychex  January 2006 - June 2011
Interpay  2000 - 2005
Stream Global Services   June 1999 - June 2000

Skills
Salesforce.com, Business Analysis, Requirements Analysis, Requirements Gathering, Forecasting, SaaS, Leadership, Databases, Analysis, Training, Management, Cloud Computing, CRM, Quality Assurance, Sales, Process Improvement

Education
New England Institute of Technology   1997 — 1999
Associates, Computer Networking and Servicing

Kelly Beck Kelly Beck United States Details
Kelly Beck's Stream Global Services Experience January 2009 - April 2011
Job HR Generalist at Farstad Oil
Industry Human Resources
Experience
Farstad Oil Inc.  May 2015 - Present
Preferred Homecare  June 2011 - May 2015
Stream Global Services   January 2009 - April 2011
Stream Global Services   June 2006 - January 2009
Stream Global Services   November 2003 - June 2006
North Dakota State University  2000 - 2003

Education
Western International University   2006 — 2008
B.S. in Business, Minor in HR, 3.579

North Dakota State University   1999 — 2003
Business

Jeremy Mullins Jeremy Mullins Phoenix, Arizona Area Details
Jeremy Mullins's Stream Global Services Experience March 2009 - January 2011
Job Director, Delight Center Operations
Industry Outsourcing/Offshoring
Experience
Stella & Dot  November 2011 - Present
Sitel  May 2011 - October 2011
Stream Global Services   March 2009 - January 2011
ACS, a Xerox Company  September 2007 - March 2009
ChoicePoint  January 2004 - April 2007
ChoicePoint  January 2002 - January 2004
HUNTLEIGH TELECOM   July 2001 - January 2002
NSDI TELEPERFORMANCE  September 1998 - July 2001

Skills
Income Statement, Sales Management, Operations Management, Call Center, Organizational..., Analytics, Analysis, Performance Management, Call Centers, Program Management, Team Building, Management, BPO, Coaching, Recruiting, Business Analysis, Strategic Planning, New Business Development, Strategic Partnerships, Sales, Process Improvement, Outsourcing, Leadership, Account Management, Customer Service, Vendor Management, Quality Assurance, Customer Experience, CRM, Human Resources, Contact Centers, Customer Satisfaction

Education
New Mexico State University
Business Administration

Vincent Mottola Vincent Mottola Greater New York City Area Details
Vincent Mottola's Stream Global Services Experience November 2011 - October 2012
Job Independent Business Advisor and Financial Services Consultant
Industry Financial Services
Experience
Independent Business Advisor and Financial Services Consultant   October 2013 - Present
MPayMe Limited   November 2012 - September 2013
Stream Global Services   November 2011 - October 2012
Comdata, a Ceridian company   January 2010 - June 2011
Ceridian  May 2007 - January 2010
MasterCard Advisors  April 2005 - April 2007
General Electric  November 1999 - April 2005
MasterCard  August 1995 - October 1999
citibank (CES)   1984 - 1993

Skills
Business Development, CRM, Financial Services, Executive Management, Payments, Strategy, Credit Cards, Strategic Partnerships, Product Management, Program Management, Mobile Payments, Enterprise Software, Debit Cards, Vendor Management, Leadership, Management, Business Process, Cross-functional Team..., Outsourcing, Electronic Payments, Integration, Process Improvement, E-commerce, New Business Development, Business Strategy, Banking, Mergers & Acquisitions, Analytics, Business Analysis, Business Process..., Consulting, E-payments, Management Consulting, Mobile Devices, SaaS, Start-ups

Education
Herbert Lehman College
BS Political Science, Political Strategy and Economics

NYU
CDP, Computer Science

Sean Weiss Sean Weiss Stanton, California Details
Sean Weiss's Stream Global Services Experience August 2010 - August 2011
Job Accounts Receivable Summit Cleaning & Restoration
Industry Insurance
Experience
Summit Cleaning and Restoration   Workforce Management Team LeadIBMAugust 2012 - February 2014
IBM LBPS  August 2011 - August 2012
Stream Global Services   August 2010 - August 2011
The Bartech Group  December 2008 - May 2010
OnStar  May 2003 - December 2008

Skills
Workforce Management, Call Centers, Analysis, Customer Service, Coaching, Leadership, Process Improvement, Team Management, Vendor Management, Training, Recruiting, Business Process, Vendor Relationships, Outsourcing, Contact Centers, Management, Project Management, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, IEX, Lotus Notes, Call Center, Strategic Planning, Strategy, Avaya, NICE, Genesys, Servers, VBA, Visual Basic, CMS, IBM LeaderShip Training, Forecasting, Staffing Services, Program Management, Team Leadership, Cross-functional Team..., Vendor Relationship..., Avaya Technologies

Education
Oakland Community College   2005 — 2008
Certificate, American Sign Language, 3.8 GPA

Eric Cable Eric Cable Portland, Oregon Area Details
Eric Cable's Stream Global Services Experience December 2011 - Present
Job Customer Support Professional at Stream Global Services
Industry Food & Beverages
Experience
Stream Global Services   December 2011 - Present
Dicks Kitchen   November 2010 - December 2011

Skills
Router Configuration, Networking Protocol, Wireless Networking, Customer Support, Culinary Skills, Food Service, Restaurants, Food & Beverage, Catering, Food Safety, Restaurant Management, Cooking, Recipes, Inventory Management, Cuisine, Food Preparation, Food Industry, Sanitation

Education
Oregon State University   2000 — 2006
Business Admin, MIS and International Business

Randolph Garcia Randolph Garcia Davenport, Florida Details
Randolph Garcia's Stream Global Services Experience December 2008 - April 2009
Job Sr.Technical Support Specialist
Industry Information Technology and Services
Experience
Walt Disney World  February 2013 - Present
Hewlett-Packard  February 2012 - February 2013
HCA  March 2011 - July 2011
Bellsoft  March 2011 - March 2011
Malca-Amit  March 2010 - December 2010
MPL Systems  November 2009 - December 2010
Insight Global  January 2010 - February 2010
COMSYS  July 2009 - September 2009
Stream Global Services   December 2008 - April 2009
Lightning Source  September 2007 - February 2008

Skills
Network Security, Cisco Technologies, Data Center, Networking, Security, Servers, VMware, Virtualization, Windows Server, Active Directory, Disaster Recovery, Information Technology, System Deployment, TCP/IP, System Administration

Education
New York Institute of Technology-Old Westbury   1999 — 2003
Associate in Applied Science in Computer Information Systems, systems/network administration and support

paul robeson   1992 — 1996
High School Diploma, Technology

Maker Akau Maker Akau Burlington, Vermont Area Details
Maker Akau's Stream Global Services Experience February 2012 - February 2014
Job MCP and MCSA SQL Server
Industry Information Technology and Services
Experience
Aurora North Software, Inc.   September 2014 - April 2015
CN-TEC  April 2014 - July 2014
Stream Global Services   February 2012 - February 2014
SQLPASS Group   2013 - 2014
Diamondeye Fashion   April 2009 - September 2011
Robert Half Technology  April 2011 - July 2011
Adecco  July 2010 - November 2010
Blue Cross Blue Shield of Vermont  May 2008 - August 2008

Skills
Network Security, Security, SQL DBA, Packets Analysis, Computer Information..., Information Security, Management, Windows Server, Troubleshooting, Network Administration, System Administration, Networking, Integration, Servers, Active Directory, Windows, SQL

Education
New Horizons Computer Learning Center   2013 — 2013

Norwich University   2005 — 2010
Bachelor of Science, Computer Security & Information Assurance

Winooski H. School   2003 — 2005
Computer Security and Information Assurance

University of Vermont

Andrew Suchoff Andrew Suchoff Greater Boston Area Details
Andrew Suchoff's Stream Global Services Experience May 2009 - July 2011
Job Global Head Talent Development and People Operations
Industry Human Resources
Experience
Ares Allergy   August 2015 - Present
inVentiv Health  September 2013 - January 2015
Bausch + Lomb  April 2013 - August 2013
TAG Global Systems   August 2011 - March 2013
Stream Global Services   May 2009 - July 2011
Insulet Corporation  2008 - 2008
EMD Serono  January 2001 - July 2007
The Gillette Company  1989 - 2001

Skills
Talent Management, HRIS, Performance Management, Recruiting, Cultural Transformation, Human Resources, Deferred Compensation, Global HR Leadership, Succession Planning, BPO, Employee Relations, Employee Engagement, Talent Acquisition, Team Management, Compensation & Benefit, Leadership, Vendor Management, Organizational..., HR Consulting, Employee Benefits, Process Improvement, Workforce Planning, Call Centers, Organizational..., Outsourcing, Onboarding, Personnel Management, Team Building, Management, Executive Pay, Executive Search, Organizational Design, Sourcing, Employer Branding

Education
Northeastern University   1984 — 1989
BS

David Skillin David Skillin Tampa/St. Petersburg, Florida Area Details
David Skillin's Stream Global Services Experience July 1999 - October 2005
Job 1st Vice District Governor, District 35I
Industry Information Technology and Services
Experience
Multiple District 35 Lions of Florida & Bahamas   May 2006 - Present
Stream Global Services   July 1999 - October 2005
Stream Global Services   January 2000 - January 2005
Stream Global Services   January 1999 - January 2000
MOBILE COMPUTER SERVICES, INC   January 1995 - January 1999

Skills
Team Leadership, Social Media, Troubleshooting, Budgets, Strategic Planning, Team Building, Project Management, Microsoft Excel, Microsoft Office, Teaching, Integration, Sales Operations, Call Center, Public Speaking, Microsoft Word, Fundraising, CRM, Technical Support, Customer Service, Training, Coaching, Event Planning, Nonprofits, Event Management, Networking, Call Centers, Outlook, Leadership Development, Program Management, System Administration, Operations Management, Analysis, PowerPoint, Leadership, Management, Project Planning, Social Networking, Telecommunications, Teamwork, Customer Satisfaction, Change Management, Process Improvement, Entrepreneurship, Vendor Management, Computer Hardware, Supervisory Skills, Public Relations, Organizational..., Process Engineering

Education
Hesser College   1981 — 1983
Associate's degree, Computer Science

Brian DELANEY Brian DELANEY Greater Denver Area Details
Brian DELANEY's Stream Global Services Experience February 2011 - May 2014
Job Chief Operating Officer at ServiceSource
Industry Broadcast Media
Experience
ServiceSource  June 2015 - Present
Stream Global Services   February 2011 - May 2014
Dish Network  November 2008 - January 2011
TeleTech  December 2002 - October 2008
Ticketmaster Entertainment  December 1987 - January 2000

Skills
Call Centers, BPO, Operations Management, Workforce Management, Outsourcing, Vendor Management, Process Improvement, Customer Experience, Customer Satisfaction, Performance Management, Management, Change Management, Team Building, Leadership, Team Leadership, Customer Service, Strategic Planning, Program Management, Leadership Development, Telecommunications, Call Center, Cross-functional Team..., Project Management, Business Strategy, Business Process..., Team Management, CRM, Executive Management, Service Delivery, Strategy, Training

Education
New York University
Masters, Education

UCSB
Bachelor's degree, English Language and Literature, General

Tracy Gerome Tracy Gerome Greater Boston Area Details
Tracy Gerome's Stream Global Services Experience August 2009 - May 2011
Job Senior Financial Analyst at Compass Medical
Industry Financial Services
Experience
Compass Medical  October 2012 - Present
Advantage Resourcing  December 2011 - October 2012
Filterfresh Coffee Service  April 2011 - December 2011
Stream Global Services   August 2009 - May 2011
Robert Half Finance & Accounting  January 2010 - February 2010
Dunkin' Brands  September 2005 - June 2009
Computershare  May 2001 - August 2005

Skills
Balance

Education
Northeastern University   1987 — 1992
B.S., Accounting & Management

Stoughton High

David Redell David Redell Portland, Oregon Area Details
David Redell's Stream Global Services Experience February 2008 - October 2013
Job Senior Operations Manager at Stream Global Services
Industry Information Technology and Services
Experience
Convergys  October 2013 - Present
Stream Global Services   February 2008 - October 2013
Neal Jones Food Company   March 2005 - February 2008
Custom Decorators, Inc.   October 2003 - February 2005

Skills
Customer Service, Customer Satisfaction, Call Center, Performance Management, Operations Management, Customer Experience, Service Delivery, Contact Centers, Process Improvement, Business Process..., Call Centers, Employee Relations, CRM, Outsourcing, Recruiting, Workforce Management, Customer Service..., Call Center Development, Management, Strategy, Vendor Management, Quality Assurance, Technical Support, Training, Team Management, Team Building, Customer Retention

Education
Oregon State University   1988 — 1992
BS Liberal Arts, Communications and Economics

Oregon State University   1988 — 1992
Bachelor of Science (BS), Communication, General

Brian Peletz Brian Peletz Tampa/St. Petersburg, Florida Area Details
Brian Peletz's Stream Global Services Experience January 2009 - January 2010
Job Tech Analyst at Verizon Data Services
Industry Information Technology and Services
Experience
Verizon Data Services  December 2011 - Present
Tekhne, LLC   April 2006 - Present
Siwel Consulting  June 2011 - December 2011
Outback Steakhouse International  May 2010 - August 2010
Stream Global Services   January 2009 - January 2010
Monroe Community College  March 2005 - May 2005

Skills
Computer Hardware, Servers, Software Installation, Technical Support, Troubleshooting, Networking, System Deployment, Hardware, Operating Systems, Help Desk Support, WAN

Education
Hillsborough Community College   2012 — 2014
Information Technology, Cisco Networking Professional Program

Rochester Institute of Technology   2005 — 2008
Bachelor, Information Technology

Monroe Community College   2003 — 2005
A.S, Information Technology

Kyle Christiansen Kyle Christiansen Portland, Oregon Details
Kyle Christiansen's Stream Global Services Experience October 2007 - August 2009
Job DevOps Engineer at Entech
Industry Information Technology and Services
Experience
Entech  June 2014 - Present
www.consultkyle.com   May 2012 - Present
Quiktrak  March 2014 - June 2014
Stephouse Networks   November 2010 - January 2014
2010 U.S. Census Bureau   April 2010 - July 2010
Self-employment  November 2009 - January 2010
Stream Global Services   October 2007 - August 2009

Skills
Technical Support, Computer Hardware, Troubleshooting, Call Center, Networking, XP, Windows 7, Operating Systems, Wireless Networking, Printers, Hardware, Windows, Call Centers, Wireless, System Administration, VPN, Cisco Technologies, Windows XP

Education
Mt. Hood Community College
Associates of Science, Computer Science

Center for Advanced Learning   2003 — 2004
High School Graduate, Information Technology Diploma

Reynolds High School   2000 — 2004
High School Graduate, Computer Science Diploma

Michael Hails Michael Hails United States Details
Michael Hails's Stream Global Services Experience August 2003 - August 2004
Job Production Director at Elrom Inc
Industry Entertainment
Experience
Elrom Inc   April 2006 - Present
LNS Captioning   September 2004 - April 2006
Stream Global Services   August 2003 - August 2004
VITAC  December 1999 - July 2003

Skills
Closed Captioning, Copy Editing, Transcription, Project Management, Pop Culture, SWIFT L21/o32, VideoLAN, VideoSoft, Pazera, Streamclip, Aspera, Filezilla

Education
Ohio University   1995 — 1999
Bachelor of Arts (BA), Magazine Journalism, 3.5

Trish Brown Trish Brown Northfield, Minnesota Details
Trish Brown's Stream Global Services Experience February 2013 - June 2014
Job Canvas Church
Industry Religious Institutions
Experience
Canvas Church  June 2014 - Present
Stream Global Services   February 2013 - June 2014
Stream Global Services   June 2012 - February 2013
Kirkland's Home  January 2012 - June 2012
Kirkland's Home  October 2011 - January 2012
Hart Agency  October 2009 - October 2011

Skills
Visual Merchandising, Customer Service, Team Building, Income Statement, P&L Management, Sales Management, Inventory Management, Profit, Microsoft Word, Customer Satisfaction, Leadership, Merchandising, Process Scheduler, Sales

Education
North Central University   1991 — 1996
Behavioral Sciences

Chris Vitulski Chris Vitulski Portland, Oregon Area Details
Chris Vitulski's Stream Global Services Experience October 1999 - August 2001
Job Deliverability Operations Specialist, North America at Groupon
Industry Marketing and Advertising
Experience
Groupon  June 2014 - Present
Clark County Sheriff's Office  January 2009 - Present
BlueHornet, a Digital River Company  April 2012 - May 2014
Infogroup Interactive, Yesmail   August 2007 - January 2012
Land America Title Company   2005 - 2006
Stream Global Services   October 1999 - August 2001

Skills
Research, Account Management, Event Management, Troubleshooting, Scheduling, Deliverability, Email Deployment, Email Marketing, Process Scheduler, Pivotal Veracity, Return Path Dashboard, Feedback Loop Assignment, Project Management, Microsoft Office, Customer Service, Team Building, Analytics, Program Management, Management, Public Speaking, Online Marketing, Strategy, Security, Team Leadership, Leadership, Data Analysis, Marketing, Analysis, Product Management, Social Media, Training

Education
Stevenson High School   1995 — 1999
Highschool Diploma, General Studies

Mt. Hood Community College
n/a, Computer Systems Networking and Telecommunications

Tamame Bunger Tamame Bunger Dallas/Fort Worth Area Details
Tamame Bunger's Stream Global Services Experience June 2008 - February 2013
Job Enterprise Monitoring Technology Engineer at GM Financial
Industry Information Technology and Services
Experience
GM Financial  August 2015 - Present
City of Arlington  October 2013 - August 2015
WaveCreste  February 2013 - August 2013
Stream Global Services   June 2008 - February 2013
Cricket Communications  April 2007 - June 2008
United States Department of Defense  March 2003 - January 2005
Genuity, Inc.   February 2001 - February 2003
MCI Worldcom  December 1999 - February 2001
Compath Inc.  March 1999 - July 1999
GTE Government Systems  September 1998 - March 1999

Skills
Active Directory, Call Center, Computer Hardware, Windows 7, XP, Technical Support, Laptops, Avaya, Troubleshooting, Systems Administration, Desktop Support, Network Administration, Network Design and..., Network Operations, Wireless Communications, Cisco, Nortel, Cienna, Redback, Lucent, Routing Protocols, TCP/IP, SQL, Oracle, Solaris, Visual Basic, C++, JAVA, Project Management, System Development Life..., Patch Management, long-haul..., SONET/SDH, DWDM, Satellite, Microwave, CDMA, GSM, Computer Network..., Network Engineering, Cisco Routing &..., SunOS, Unix, System Administration, Cisco Technologies, VoIP, Telecommunications, Servers, Routers, Wireless

Education
University of Maryland University College   2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Maryland University College   2011 — 2014
Master's Degree, Information Systems Management -- Telecommunications Systems/Masters of Business Administration, 3.2

University of Maryland University College   2006 — 2010
Bachelor's Degree, Information Systems Management

New Mexico Military Institute   1990 — 1992
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.5

Las Cruces High School   1989 — 1990

Mayfield High School   1988 — 1989

Joshua Poland Joshua Poland Portland, Oregon Area Details
Joshua Poland's Stream Global Services Experience December 2009 - October 2010
Job Technology is in my blood
Industry Information Technology and Services
Experience
Finity Communications  April 2015 - Present
Vacasa  September 2013 - January 2015
ADW Solutions   July 2006 - January 2015
LinkTech Worldwide  August 2012 - September 2013
Netflix  October 2010 - February 2011
Stream Global Services   December 2009 - October 2010
First Response Inc  April 2009 - December 2009

Skills
CSS, Customer Service, Microsoft Office, Google Docs, JavaScript, Oracle PL/SQL..., XP/Vista/7, HTML, phpMyAdmin, PHP, MySQL, LAMP, Google Webmaster Tools, PL/SQL Developer Oracle..., Microsoft SQL Server, Toad, WAMP, Apache, Tomcat, jQuery, Dreamweaver, Photoshop, Flash, XML, SQL Server Management..., Oracle SQL Developer, Workbench, SpagoBI, PhpStorm IDE, Subnetting, Databases, Microsoft Excel, Web Development, Windows, SQL, PowerPoint, Technical Support, Microsoft Word, Arduino, Microcontrollers

Education
Mt. Hood Community College   2004 — 2006
Associates, Computer Applications Specialist - Web Design

Clayton Foster Clayton Foster Dallas/Fort Worth Area Details
Clayton Foster's Stream Global Services Experience January 2012 - May 2013
Job Vice President, Product Management
Industry Information Technology and Services
Experience
Opargo   July 2014 - Present
AustinCSI  May 2013 - May 2014
Stream Global Services   January 2012 - May 2013
DKI International   March 2011 - October 2011
Interstate Batteries  March 2007 - April 2010
MRO Software / Solbourne   April 2005 - January 2007
EDS  July 1986 - July 2004

Skills
Consulting, Program Management, Project Management, Leadership, Supply Chain Management, IT Asset Management, Warehouse Management, IT Strategy, Integration, Business Analysis, Vendor Management, Requirements Analysis, Business Process..., SDLC, Cloud Computing, Enterprise Asset..., Applications Software..., Solution Development, Solution Implementation, Business Requirements, Experienced Business..., Large Scale Deployments, Global Delivery, Contract Management, Technology Management, Directors, Process Improvement, Management, Information Technology, CRM, System Deployment, Outsourcing, IT Management, PMO, Strategy, Professional Services, Cross-functional Team..., IT Service Management

Education
Oklahoma State University   1980 — 1984
Bachelor of Science (BS), General Studies, 3.41

Jennifer McKee Jennifer McKee Truckee, California Details
Jennifer McKee's Stream Global Services Experience January 1998 - October 2006
Job Naturopathic Doctor
Industry Medical Practice
Experience
Felton Properties   October 2006 - June 2007
Stream Global Services   January 1998 - October 2006

Skills
Pediatrics, Teaching, Customer Service, Herbal, Medicine, Microsoft Office, Management, Healthcare, Family Medicine, Clinical Nutrition, Wellness

Education
National College of Natural Medicine   2008 — 2012
Doctor of Naturopathic Medicine, Naturopathic Medicine

University of California, San Diego   1992 — 1995

Ramona Gray Ramona Gray Colorado Springs, Colorado Area Details
Ramona Gray's Stream Global Services Experience September 2010 - December 2010
Job Independent ELearning Professional
Industry E-Learning
Experience
Jennah's Homework help   2011 - Present
Stream Global Services   September 2010 - December 2010
5.7.9/Rainbow   March 2006 - July 2010

Education
Monroe Community College   2007 — 2010
Childhood Education; Business Administration General

Chad Brant-Gargan Chad Brant-Gargan Wesley Chapel, Florida Details
Chad Brant-Gargan's Stream Global Services Experience October 2012 - August 2013
Job Youth and Community Service
Industry Nonprofit Organization Management
Experience
Stream Global Services   October 2012 - August 2013
Portland Christian Schools  August 2011 - February 2012
Faith Bible Christian School   August 2010 - June 2011
Faithful Savior Community School   August 2009 - June 2010
ORS Lek and Linge   January 2009 - April 2009
Milton Jr. High School   September 2008 - November 2008
America reads  September 2007 - December 2007
State College AG Church   August 2004 - September 2006
Christ Chapel  September 1998 - July 2004
Frito Lay  September 1997 - December 1999

Skills
Curriculum Design, Curriculum Development, Teaching

Education
Penn State University   2007 — 2009
B.S, Education; Social Studies

Southeastern University   1993 — 1994
Pastoral Studies

Northern Virginia Community College   1991 — 1992
Liberal Arts

Garfield Sr. High School   1987 — 1991
High School Diploma, Liberal Arts

Kendall Bergan Kendall Bergan United States Details
Kendall Bergan's Stream Global Services Experience September 2010 - November 2011
Job Subject Matter Expert at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Boeing Co.  January 2012 - Present
Stream Global Services   September 2010 - November 2011
Stream Global Services   May 2010 - September 2010

Education
Oregon State University   2004 — 2009
B.S., Industrial, Manufacturing Engineering

Sarah Hickson de Salazar Sarah Hickson de Salazar Portland, Oregon Area Details
Sarah Hickson de Salazar's Stream Global Services Experience October 2011 - June 2014
Job Nonprofit Organization Management Professional
Industry Nonprofit Organization Management
Experience
Stream Global Services   October 2011 - June 2014
The Salvation Army  June 2009 - June 2011
Oklahoma Annual Conference of the United Methodist Church   May 2009 - October 2010
Kansas West Annual Conference of the United Methodist Church   July 2000 - May 2009

Skills
Community Outreach, Volunteer Management, Fundraising, Non-profit..., Community Organizing, Leadership Development, Nonprofits, Social Services, Conflict Resolution, Public Speaking, Interviews, Preaching, Teaching, Photography, Volunteer Recruiting, Discipleship, Church Events, Theology, Youth Ministry, Community Development, Volunteer Training, Volunteering, Resource Development, Motivational Speaking, Community Service, Administration, Pastoral Counseling, Psychotherapy, Social Networking, Stewardship, Pastoral Care, Biblical Studies, Religion, Program Development, Youth Mentoring, Youth Development, Grant Writing, Public Relations, Spanish, Spiritual Leadership, Workshop Facilitation, Case Management, Staff Development, Organizational..., Medical Interpreting

Education
Memphis Theological Seminary   1995 — 1998
Master of Divinity

Northeastern University   1977 — 1980
Bachelor of Science in Business Administration, Finance

Catherine Bice Catherine Bice Gouverneur, New York Details
Catherine Bice's Stream Global Services Experience January 2011 - September 2013
Job Actively looking for new job opportunities.
Industry Hospitality
Experience
Stream Global Services   January 2011 - September 2013
Stream Global Services   November 2012 - August 2013
Stream Global Services   October 2010 - January 2011
Stream Global Services   January 2010 - October 2010

Skills
Salesforce.com, Analytics, Cloud Computing, SFDC, Troubleshooting, Customer Experience, Sales Operations, SaaS, Call Centers, Customer Satisfaction, Technical Support, CRM, Outsourcing, Time Management, Force.com, Service Delivery

Education
STATE UNIVERSITY OF NEW YORK AT   2006 — 2008
Bachelor of Science, Hotel; and Tourism Management

North Country Community College   2004 — 2006
Business Administration

Ariel Purkey Ariel Purkey Portland, Oregon Details
Ariel Purkey's Stream Global Services Experience November 2009 - February 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Apex Systems  2011 - 2012
Stream Global Services   November 2009 - February 2011

Skills
Customer Service, Computer Repair

Education
Oregon State University   1999 — 2002
BS, Computer engineering

Bob Seger Bob Seger Hickman, Nebraska Details
Bob Seger's Stream Global Services Experience June 2009 - August 2009
Job Chemist II at State of Nebraska
Industry Biotechnology
Experience
State of Nebraska  November 2014 - Present
Bunge  March 2013 - Present
State of Nebraska  May 2012 - March 2013
AEGIS Food Testing Laboratories  December 2011 - April 2012
AEGIS Food Testing Laboratories  September 2009 - December 2011
Stream Global Services   June 2009 - August 2009
Morningside College  October 2004 - May 2009
Wells' Dairy, Inc.   June 2007 - September 2007

Skills
Microbiology, Physics, Quality Control, Microsoft Office, Troubleshooting, Operating Systems, Chemistry, Laboratory, LIMS, Sop

Education
Morningside College   2004 — 2009
Bachelors of Science, Chemistry

Morningside College   2004 — 2009
Bachelors of Arts, Physics

Sherman Lackey Sherman Lackey Portland, Oregon Details
Sherman Lackey's Stream Global Services Experience January 2000 - August 2011
Job Customer Service Representative at ActiveTeleforce
Industry Computer Hardware
Experience
ActiveTeleforce   July 2014 - Present
Lexicon Staffing   August 2013 - June 2014
Yahoo  February 2013 - August 2013
Dotster  March 2011 - January 2013
Stream Global Services   January 2000 - August 2011
Stream Global Services   January 2000 - August 2010
Stream International  2000 - 2010

Skills
Talking down frustrated..., Build computer from..., Problem Solving, Good phone voice, Hardware troubleshooting, Software Installation, Software troubleshooting, Computer Software..., Meet people very well, Telephone, Troubleshooting, Computer Hardware, Customer Service, DNS, Printers, Windows, Technical Support, Call Center, Windows 7, OS X, Active Directory, Laptops, Operating Systems, Help Desk Support, Servers, Software Documentation, Customer Satisfaction, Wireless Networking, XP, Networking, Call Centers, TCP/IP, DHCP, Antivirus, Customer Support, Customer Experience, Computer Repair, Routers, Switches, Windows Server, System Administration, Network Administration, VMware, Windows XP

Education
Foley Belsaw   1997 — 1998
Diploma, Computer Installation and Repair Technology/Technician

Multnomah Bible College   1970 — 1972
non-grad, Bible/Biblical Studies

Jeff Rosiek Jeff Rosiek Tempe, Arizona Details
Jeff Rosiek's Stream Global Services Experience September 2008 - September 2009
Job Technical Support at Cable One
Industry Telecommunications
Experience
Cable ONE  January 2012 - Present
GoDaddy.com  September 2009 - April 2011
Stream Global Services   September 2008 - September 2009
WAMU/Siemens   December 2007 - December 2007
Seagate Technology  June 2006 - October 2006
ISIS  April 2006 - June 2006
General Motors  April 2000 - September 2000
Enginerring Services Inc   January 1996 - March 2000
KUKA Robotics  1995 - 1996
CAD/CAM Inc   1994 - 1996

Skills
Troubleshooting, Technical Support, Customer Service, Computer Hardware, Windows 7, Hardware, TCP/IP, VoIP, Wireless Networking, Windows XP, Networking, Operating Systems

Education
General Motors University   2000 — 2000
Computer Aided Design

Oakland Community College   1992 — 1993
Computer and Information Sciences, General

Ashanti Hairston Ashanti Hairston Washington D.C. Metro Area Details
Ashanti Hairston's Stream Global Services Experience February 2013 - February 2014
Job Experienced Administrative assistant,Book keeper,and Customer Relations Expert.
Industry Accounting
Experience
A&H Brick Cleaning   February 2014 - May 2015
Stream Global Services   February 2013 - February 2014
Cunningham & Company  May 2009 - August 2010

Skills
Windows Vista, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Filing, QuickBooks, Advertising, Sales, Cash Register, Cashiering, Cash Management, Bookkeeping, Windows 7, Windows XP Pro, Microsoft Windows 98, Mac OS X, Mac OS, Customer Service, Data Entry, Clerical Skills, Schedules, Research, Cooking, Martial Arts, Cpr Certified, Web Applications, Mobile Technology, Mobile Applications, B2B Marketing, Financial Reporting, Windows 8, BRDs, Social Media, Social Media Marketing, Social Networking

Education
Mountain State University
Bachelors Degree, Information Technologies

Mountain State University

Brandon Sato Brandon Sato Portland, Oregon Area Details
Brandon Sato's Stream Global Services Experience September 2013 - June 2014
Job IT Junior Support / Asset Management Coordinator
Industry Information Technology and Services
Experience
Insight Global  April 2015 - Present
CompuCom  September 2014 - April 2015
McDonald´s  October 2013 - February 2015
Stream Global Services   September 2013 - June 2014
McDonald's  July 2013 - October 2013
Sato's Okazuya   January 2005 - December 2012
Naval Facilities Engineering Command (NAVFAC)   June 2012 - September 2012
Naval Facilities Engineering Command (NAVFAC)   June 2011 - September 2011
15th Civil Engineer Squadron   June 2009 - September 2009
15th Civil Engineer Squadron   June 2008 - September 2008

Education
Oregon State University   2007 — 2013
Bachelor's degree, Business Information Systems

Brandon Pulsipher Brandon Pulsipher Bellingham, Washington Details
Brandon Pulsipher's Stream Global Services Experience November 2010 - July 2011
Job Retail Sales Consultant at AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility  November 2011 - Present
Stream Global Services   November 2010 - July 2011
Xerox  May 2010 - November 2010

Skills
Telecommunications, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Customer Retention, Wireless, Networking, Troubleshooting, Mobile Devices, Technical Support, Team Leadership, Cellular Communications, Sales Operations, Solution Selling

Education
Mt. Hood Community College   2009 — 2010
Business, Management, Marketing, and Related Support Services

Shadi Taha Shadi Taha Portland, Oregon Details
Shadi Taha's Stream Global Services Experience June 2011 - August 2011
Job MBA Student at Oregon State University
Industry Financial Services
Experience
Daimler Trucks North America  May 2015 - Present
Oregon State University  September 2013 - June 2014
Stream Global Services   June 2011 - August 2011
Jack in the Box  November 2009 - May 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, Stata

Education
Oregon State University   2014 — 2016
Master of Business Administration (M.B.A.)

Oregon State University   2010 — 2014
Bachelor's Degree, Business/Managerial Economics, 3.66 GPA

Brian Ronk Jr. Brian Ronk Jr. Beaverton, Oregon Details
Brian Ronk Jr.'s Stream Global Services Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Big Lots  March 2011 - March 2012
Stream Global Services   2012 - 2012

Education
Mt. Hood Community College   2012 — 2012
GED

Dana Grubb Dana Grubb Palm Beach Gardens, Florida Details
Dana Grubb's Stream Global Services Experience January 2010 - May 2011
Job College Graduate
Industry Apparel & Fashion
Experience
Macy's  November 2011 - Present
Stream Global Services   January 2010 - May 2011

Skills
Customer Service, Communication, Positive Team Player, Microsoft Word, Microsoft Excel, PowerPoint, Creative, Dependable Team Player

Education
State University of NewYork Empire State College   2008 — 2011
Bachelor's degree, Business Management and Economics

Nassau Community College   2004 — 2006
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising

Jessica Beacom Jessica Beacom Sioux City, Iowa Details
Jessica Beacom's Stream Global Services Experience March 2011 - February 2012
Job Event Coordinator at Siouxland Zombie Walk
Industry Writing and Editing
Experience
Siouxland Zombie Walk   November 2010 - Present
State of Nebraska  September 2013 - October 2014
Tip Top Tux  February 2012 - June 2013
Stream Global Services   March 2011 - February 2012

Skills
Blogging, Creative Writing, Customer Service, Editing, Event Planning, Fundraising, Nonprofits, Proofreading, Sales, Social Media, Writing

Education
The University of South Dakota   2009 — 2011
Bachelor of Science (B.S.), English: Creative Writing

Northeast Community College   2006 — 2008
General Studies

Christopher Buxman Christopher Buxman Oregon City, Oregon Details
Christopher Buxman's Stream Global Services Experience October 2009 - February 2012
Job IT Remote Tech at Apex Systems
Industry Information Technology and Services
Experience
Apex Systems  July 2013 - Present
Stream Global Services   October 2009 - February 2012
Spirit Mountain Casino  June 2007 - August 2008

Skills
Technical Support, Customer Service, Help Desk Support, Remote Access

Education
Oregon Institute of Technology   2012 — 2014

Southern Oregon University   2003 — 2006

Brian Linder Brian Linder Vancouver, Washington Details
Brian Linder's Stream Global Services Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Stream Global Services   2012 - 2013
Target  October 2010 - February 2012

Skills
Customer Service, Technical Support, Sales, Call Centers

Education
Mission College   2006 — 2008
Associate of Arts (AA), Psychology/Communicaiton

Adrian C. Wilcox High School   2002 — 2006
Deploma, Deploma

Chase Kanooth Chase Kanooth Hillsboro, Oregon Details
Chase Kanooth's Stream Global Services Experience September 2002 - February 2003
Job Engineering Technician at Intel Labs
Industry Research
Experience
Intel Labs  November 2004 - Present
LiveBridge  August 2003 - November 2004
Stream Global Services   September 2002 - February 2003

Skills
Collaborative Problem..., Process Improvement, Workforce Management, Workload Automation, Experienced Trainer, Data Analysis, Root Cause Analysis, Debugging, Oscilloscope, Logic Analyzer, USB3.0, Apple OS, Ubuntu, Windows 7, Technical Support, Information Technology, Triage

Education
Mt. Hood Community College   1999 — 2000

Benson Polytechnic High School   1992 — 1997

Liz Corrie Liz Corrie Portland, Oregon Details
Liz Corrie's Stream Global Services Experience February 2013 - October 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Stream Global Services   February 2013 - October 2013
Younkers/ Estee Lauder   September 2011 - September 2012
Pier 1 Imports  December 2008 - June 2011

Skills
10+ years customer...

Education
Minnesota State University, Mankato   2004 — 2008
Music Industry/ Graphic Design

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