Stream Global Services
Industry: Company
DescriptionStream Global Services, was a BPO company acquired by Convergys through a definitive merger, together with more than 37,000 employees in 22 countries and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Headquarters: Eagan, Minnesota, United States CEO: Kathryn V. Marinello (20 Aug 2010–) Number of employees: 37,000 Subsidiaries: Stream International, Inc., eTelecare, Parent organizations: Convergys, Sgs Holdings Inc.
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1,695 Stream Global Services employees in database. Find out everything there's to know about Stream Global Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Stream Global Services Employees
Employee
Years
Job
Industry
Allyson Wagner Allyson Wagner's Stream Global Services Experience October 2011 - March 2012
Job Student at The University of South Dakota
Industry Hospital & Health Care
Experience
Avera Sister James Care Center February 2013 - December 2014
Avera Sister James Care Center May 2014 - August 2014
Heartprint Home Care September 2012 - January 2013
Stream Global Services October 2011 - March 2012
Elmwood Care Center June 2010 - August 2011
Berry Lumber Co August 2008 - August 2011
Skills
Customer Service, Healthcare, Time Management, Social Media, Process Improvement, Strategic Planning, Social Networking, Team Leadership, Healthcare Management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Verbal Communication, Written Communication, Research
Education
The University of South Dakota 2011 — 2014
Bachelor of Business Administration (B.B.A.), Health Services Administration
West Monona Junior/Senior High School 2007 — 2011
Diploma
Avera Sister James Care Center February 2013 - December 2014
Avera Sister James Care Center May 2014 - August 2014
Heartprint Home Care September 2012 - January 2013
Stream Global Services October 2011 - March 2012
Elmwood Care Center June 2010 - August 2011
Berry Lumber Co August 2008 - August 2011
Skills
Customer Service, Healthcare, Time Management, Social Media, Process Improvement, Strategic Planning, Social Networking, Team Leadership, Healthcare Management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Verbal Communication, Written Communication, Research
Education
The University of South Dakota 2011 — 2014
Bachelor of Business Administration (B.B.A.), Health Services Administration
West Monona Junior/Senior High School 2007 — 2011
Diploma
Jak Romm Jak Romm's Stream Global Services Experience July 2013 - Present
Job Independent Developer at Rogue Pixel Games
Industry Computer Games
Experience
Rogue Pixel Games August 2013 - Present
Stream Global Services July 2013 - Present
Skills
Game Development, Game Design, Game Programming, 3D Modeling, 2D Art, Customer Support, Creative Writing
Education
The Art Institute of Portland 2012 — 2019
Bachelor of Fine Arts (BFA), Game Art & Design
Rogue Pixel Games August 2013 - Present
Stream Global Services July 2013 - Present
Skills
Game Development, Game Design, Game Programming, 3D Modeling, 2D Art, Customer Support, Creative Writing
Education
The Art Institute of Portland 2012 — 2019
Bachelor of Fine Arts (BFA), Game Art & Design
Vivien Lorelied Vivien Lorelied's Stream Global Services Experience April 2006 - June 2008
Job Public Services Assistant at Tualatin Public Library
Industry Libraries
Experience
Multnomah Public Library July 2013 - Present
Tigard Public Library July 2011 - Present
Tualatin Public Library August 2008 - Present
Stream Global Services April 2006 - June 2008
Columbus Metropolitan Library December 2003 - April 2006
Skills
Microsoft Office, Customer Service, Windows 7, Online Research, Databases, PowerPoint, Technical Support
Education
Kent State University 2003 — 2006
MLIS
The Ohio State University 2001 — 2002
Bachelor of Arts, English
Multnomah Public Library July 2013 - Present
Tigard Public Library July 2011 - Present
Tualatin Public Library August 2008 - Present
Stream Global Services April 2006 - June 2008
Columbus Metropolitan Library December 2003 - April 2006
Skills
Microsoft Office, Customer Service, Windows 7, Online Research, Databases, PowerPoint, Technical Support
Education
Kent State University 2003 — 2006
MLIS
The Ohio State University 2001 — 2002
Bachelor of Arts, English
Stephanie Dahl Stephanie Dahl's Stream Global Services Experience May 2011 - July 2011
Job Student at The University of South Dakota
Industry Hospital & Health Care
Experience
Stream Global Services May 2011 - July 2011
Good Samaritan Society January 2005 - January 2007
Skills
Website Development, Video Editing, Holistic Health, Occupational..., Public Speaking, Social Networking, Social Media, Volunteering, Event Planning, Critical Thinking
Education
The University of South Dakota 2011 — 2013
Master of Science (MS), Occupational Therapy/Therapist
University of South Dakota 2007 — 2011
Bachelor of Science (BS), Anthropology
Stream Global Services May 2011 - July 2011
Good Samaritan Society January 2005 - January 2007
Skills
Website Development, Video Editing, Holistic Health, Occupational..., Public Speaking, Social Networking, Social Media, Volunteering, Event Planning, Critical Thinking
Education
The University of South Dakota 2011 — 2013
Master of Science (MS), Occupational Therapy/Therapist
University of South Dakota 2007 — 2011
Bachelor of Science (BS), Anthropology
Brittany Olugbami Brittany Olugbami's Stream Global Services Experience September 2007 - August 2008
Job Recruiting Specialist
Industry Human Resources
Experience
Adecco Group April 2014 - Present
Acosta Mosaic Group May 2013 - February 2014
Chartwell Staffing January 2013 - May 2013
Davaco Inc. May 2012 - May 2013
Pandora November 2011 - November 2012
ZALES July 2008 - 2011
Texas A&M University-Commerce September 2009 - May 2010
Stream Global Services September 2007 - August 2008
Skills
Merchandising, Retail, InDesign, Microsoft Office, Recruiting, PowerPoint, Microsoft Excel, Customer Service, Management, Microsoft Word, Human Resources, Interviews, Employee Relations, Call Center, Outlook, Marketing, Sales, Hiring, Talent Acquisition, College Recruiting, Payroll, Program Management, Team Leadership, Applicant Tracking..., Sourcing, Onboarding, Taleo, Training, Employee Training, Employee Benefits, Budgets, Performance Management, Forecasting, New Hire Orientations, Talent Management, Temporary Staffing, Team Building, Coaching, Time Management, HRIS, Temporary Placement, Cold Calling, Technical Recruiting, Screening Resumes, Employee Engagement, Workforce Planning, Job Descriptions, Internet Recruiting, Building Relationships, Vendor Management
Education
Texas A&M University-Commerce 2009 — 2012
Bachelor's degree, Human Resources Management/Personnel Administration, General
Texas A&M University
Texas A&M University
Adecco Group April 2014 - Present
Acosta Mosaic Group May 2013 - February 2014
Chartwell Staffing January 2013 - May 2013
Davaco Inc. May 2012 - May 2013
Pandora November 2011 - November 2012
ZALES July 2008 - 2011
Texas A&M University-Commerce September 2009 - May 2010
Stream Global Services September 2007 - August 2008
Skills
Merchandising, Retail, InDesign, Microsoft Office, Recruiting, PowerPoint, Microsoft Excel, Customer Service, Management, Microsoft Word, Human Resources, Interviews, Employee Relations, Call Center, Outlook, Marketing, Sales, Hiring, Talent Acquisition, College Recruiting, Payroll, Program Management, Team Leadership, Applicant Tracking..., Sourcing, Onboarding, Taleo, Training, Employee Training, Employee Benefits, Budgets, Performance Management, Forecasting, New Hire Orientations, Talent Management, Temporary Staffing, Team Building, Coaching, Time Management, HRIS, Temporary Placement, Cold Calling, Technical Recruiting, Screening Resumes, Employee Engagement, Workforce Planning, Job Descriptions, Internet Recruiting, Building Relationships, Vendor Management
Education
Texas A&M University-Commerce 2009 — 2012
Bachelor's degree, Human Resources Management/Personnel Administration, General
Texas A&M University
Texas A&M University
Ramon Villa Ramon Villa's Stream Global Services Experience January 2012 - June 2014
Job FedEx.com Technical Support FedEx at Harte Hanks
Industry Hospitality
Experience
Harte Hanks June 2014 - Present
Stream Global Services January 2012 - June 2014
Hilton Garden Inn Watertown/Thousand Islands August 2011 - January 2012
Hampton Inn & Suites Las Cruces I-25 November 2009 - June 2011
Days Inn - El Paso Aiport East June 2008 - November 2009
Skills
Customer Satisfaction, Customer Service, Front Office, Hospitality, Hotels, Time Management, Microsoft Office, Auditing, Data Entry, Hospitality Management, Outlook, Hospitality Industry, Telephone Skills, Teamwork, Troubleshooting, Hotel Management, Revenue Analysis, Microsoft Excel, Management, Hotel Booking
Education
The University of Texas at El Paso 2001 — 2002
Irvin High School, El Paso, TX 1997 — 2001
Harte Hanks June 2014 - Present
Stream Global Services January 2012 - June 2014
Hilton Garden Inn Watertown/Thousand Islands August 2011 - January 2012
Hampton Inn & Suites Las Cruces I-25 November 2009 - June 2011
Days Inn - El Paso Aiport East June 2008 - November 2009
Skills
Customer Satisfaction, Customer Service, Front Office, Hospitality, Hotels, Time Management, Microsoft Office, Auditing, Data Entry, Hospitality Management, Outlook, Hospitality Industry, Telephone Skills, Teamwork, Troubleshooting, Hotel Management, Revenue Analysis, Microsoft Excel, Management, Hotel Booking
Education
The University of Texas at El Paso 2001 — 2002
Irvin High School, El Paso, TX 1997 — 2001
Dangelo Diaz Gomez's Stream Global Services Experience 2007 - 2010
Job English Instructor at Dominican Air Force
Industry Aviation & Aerospace
Experience
Dominican Air Force September 2003 - Present
NYPD May 2014 - Present
City Carrier Assistant January 2014 - Present
UPS November 2013 - January 2014
Locus Telecommunications 2011 - 2012
Universidad APEC (UNAPEC) January 2005 - September 2011
Stream Global Services 2007 - 2010
Skills
Telecommunications, Wireless, Avaya, Mobile Devices, Product Management, Mobile Communications, Team Leadership, Customer Satisfaction, Customer Service, Direct Sales, System Deployment, Business Development, Sales, Account Management, Project Management, VoIP
Education
Vaughn College of Aeronautics and Technology 2014 — 2015
Bachelor’s Degree, Airport Management
Academia Superior de Ciencias Aeronáuticas
Associate's Degree, Técnico Superior Controlador de Tránsito Aéreo en Aeródromo
Universidad Catolica Santo Domingo
Colegio San Francisco de Asis
Dominican Air Force September 2003 - Present
NYPD May 2014 - Present
City Carrier Assistant January 2014 - Present
UPS November 2013 - January 2014
Locus Telecommunications 2011 - 2012
Universidad APEC (UNAPEC) January 2005 - September 2011
Stream Global Services 2007 - 2010
Skills
Telecommunications, Wireless, Avaya, Mobile Devices, Product Management, Mobile Communications, Team Leadership, Customer Satisfaction, Customer Service, Direct Sales, System Deployment, Business Development, Sales, Account Management, Project Management, VoIP
Education
Vaughn College of Aeronautics and Technology 2014 — 2015
Bachelor’s Degree, Airport Management
Academia Superior de Ciencias Aeronáuticas
Associate's Degree, Técnico Superior Controlador de Tránsito Aéreo en Aeródromo
Universidad Catolica Santo Domingo
Colegio San Francisco de Asis
Lea Calhoun Lea Calhoun's Stream Global Services Experience August 2013 - April 2014
Job Licensed Insurance Agent at Barnard & Docteur Insurance A Division of Associated NY Insurance Agency
Industry Outsourcing/Offshoring
Experience
Barnard & Docteur Insurance A Division of Associated NY Insurance Agency April 2014 - Present
Stream Global Services August 2013 - April 2014
Stream Global Services June 2011 - August 2013
Stream Global Services June 2010 - June 2011
New York State Department of Enironmental Conservation May 2009 - October 2009
New York State Department of Environment Conservation May 2008 - October 2008
New York State Department of Enivronmental I worked on the St. Lawrence Creel Census. I interviewed May 2007 - November 2007
Skills
Salesforce.com, Salesforce.com..., CRM, Customer Support, Analytics, Leadership, Customer Satisfaction, Salesforce.com..., Customer Service, Salesforce.com System..., Salesforce.com..., Fisheries, Fisheries Management, Fisheries Science, CRM Configuration, CRM Usage, Casualty Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance
Education
State University of New York College of Environmental Sciences and Forestry 2003 — 2007
Bachelor's of Science, Environmental Forest Biology
Barnard & Docteur Insurance A Division of Associated NY Insurance Agency April 2014 - Present
Stream Global Services August 2013 - April 2014
Stream Global Services June 2011 - August 2013
Stream Global Services June 2010 - June 2011
New York State Department of Enironmental Conservation May 2009 - October 2009
New York State Department of Environment Conservation May 2008 - October 2008
New York State Department of Enivronmental I worked on the St. Lawrence Creel Census. I interviewed May 2007 - November 2007
Skills
Salesforce.com, Salesforce.com..., CRM, Customer Support, Analytics, Leadership, Customer Satisfaction, Salesforce.com..., Customer Service, Salesforce.com System..., Salesforce.com..., Fisheries, Fisheries Management, Fisheries Science, CRM Configuration, CRM Usage, Casualty Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance
Education
State University of New York College of Environmental Sciences and Forestry 2003 — 2007
Bachelor's of Science, Environmental Forest Biology
Trevor Schuurmans Trevor Schuurmans's Stream Global Services Experience September 2010 - April 2011
Job Manager at Insurance Express Agency, LLC
Industry Insurance
Experience
Insurance Express Agency, LLC July 2012 - Present
The Weston Group, LLC June 2012 - July 2012
Better Flo Siding and Gutters May 2008 - June 2012
Stream Global Services September 2010 - April 2011
Skills
Insurance, Health Insurance, Life Insurance, Property & Casualty..., Sales Management, Customer Service, Project Management, Account Management, Business Planning, New Business Development, Employee Benefits, Process Improvement, Strategic Planning, Microsoft Office, Commercial Insurance, Business Analysis, Change Management
Education
The University of South Dakota 2011 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of South Dakota 2007 — 2011
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Bon Homme High School 2002 — 2007
High School Diploma
Insurance Express Agency, LLC July 2012 - Present
The Weston Group, LLC June 2012 - July 2012
Better Flo Siding and Gutters May 2008 - June 2012
Stream Global Services September 2010 - April 2011
Skills
Insurance, Health Insurance, Life Insurance, Property & Casualty..., Sales Management, Customer Service, Project Management, Account Management, Business Planning, New Business Development, Employee Benefits, Process Improvement, Strategic Planning, Microsoft Office, Commercial Insurance, Business Analysis, Change Management
Education
The University of South Dakota 2011 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of South Dakota 2007 — 2011
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Bon Homme High School 2002 — 2007
High School Diploma
Rushil Sampat Rushil Sampat's Stream Global Services Experience January 2002 - January 2003
Job RF Engineer at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless July 2012 - Present
Anora Solutions LLC March 2010 - June 2010
Stream Global Services January 2002 - January 2003
Skills
MapInfo, Drive Test, Atoll, Project Planning, Microsoft Office, Post Processing, Windcatcher, Genex Probe, RF, UMTS, 3G, LTE, CDMA, GSM, Edge, GPRS, HSPA, WCDMA, Network Optimization, HSDPA, Testing, Telecommunications, 2G, Antennas, Wireless
Education
The University of Texas at Dallas 2003 — 2009
Bachelor of Science, Electrical Engineering
Texas A&M 2005 — 2007
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Verizon Wireless July 2012 - Present
Anora Solutions LLC March 2010 - June 2010
Stream Global Services January 2002 - January 2003
Skills
MapInfo, Drive Test, Atoll, Project Planning, Microsoft Office, Post Processing, Windcatcher, Genex Probe, RF, UMTS, 3G, LTE, CDMA, GSM, Edge, GPRS, HSPA, WCDMA, Network Optimization, HSDPA, Testing, Telecommunications, 2G, Antennas, Wireless
Education
The University of Texas at Dallas 2003 — 2009
Bachelor of Science, Electrical Engineering
Texas A&M 2005 — 2007
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Oren Grossman Oren Grossman's Stream Global Services Experience October 2008 - July 2011
Job Analyst at Texas Tech University Health Sciences Center
Industry Management Consulting
Experience
Texas Tech University Health Sciences Center July 2014 - Present
Trinity Industries July 2011 - January 2014
Stream Global Services October 2008 - July 2011
Skills
Microsoft Excel, Forecasting, Management, Process Improvement, Operations Management, Customer Service, ERP, Logistics, Business Analysis, Team Leadership, Customer Satisfaction, Team Building, Analysis, Outsourcing, Leadership, BPO, Call Centers
Education
Texas Tech University - Rawls College of Business 2003 — 2005
Texas Tech University Health Sciences Center July 2014 - Present
Trinity Industries July 2011 - January 2014
Stream Global Services October 2008 - July 2011
Skills
Microsoft Excel, Forecasting, Management, Process Improvement, Operations Management, Customer Service, ERP, Logistics, Business Analysis, Team Leadership, Customer Satisfaction, Team Building, Analysis, Outsourcing, Leadership, BPO, Call Centers
Education
Texas Tech University - Rawls College of Business 2003 — 2005
Aaron Sinzheimer Aaron Sinzheimer's Stream Global Services Experience April 2000 - June 2003
Job Operations Manager at WilliamsSonoma, Inc.
Industry Retail
Experience
Williams-Sonoma, Inc. October 2011 - Present
Stein World Operating Company May 2005 - February 2007
Stream Global Services April 2000 - June 2003
Skills
Inventory Management, Inventory Control, Process Improvement, Retail, Cross-functional Team..., Store Management, Merchandising, Warehouse Management, Loss Prevention, Supply Chain, Supply Chain Management, Distribution Center..., Supply Chain..., Operations Management, Logistics, Project Management, Manufacturing Operations
Education
The University of Memphis 2002 — 2005
Bachelor of Business Administration (BBA), Management Information Systems, General, B
Williams-Sonoma, Inc. October 2011 - Present
Stein World Operating Company May 2005 - February 2007
Stream Global Services April 2000 - June 2003
Skills
Inventory Management, Inventory Control, Process Improvement, Retail, Cross-functional Team..., Store Management, Merchandising, Warehouse Management, Loss Prevention, Supply Chain, Supply Chain Management, Distribution Center..., Supply Chain..., Operations Management, Logistics, Project Management, Manufacturing Operations
Education
The University of Memphis 2002 — 2005
Bachelor of Business Administration (BBA), Management Information Systems, General, B
Timothy Walden Timothy Walden's Stream Global Services Experience September 2010 - January 2012
Job Extraction Operations
Industry Outsourcing/Offshoring
Experience
Cargill July 2012 - Present
Farmers Cooperative Company January 2012 - April 2012
Stream Global Services September 2010 - January 2012
AG Processing Inc February 2007 - May 2010
eTelecare Global Solutions February 2006 - February 2007
Transaction Teleservices January 2004 - January 2005
MCI March 1998 - August 2003
Gateway January 1994 - February 1998
Skills
Customer Service, Sales, Manufacturing, Process Improvement, Management, Leadership, Team Building, Budgets, Strategic Planning, Access, Team Leadership, Employee Relations, Microsoft Office, Microsoft Excel, Analysis, PowerPoint, Supply Chain Management, Change Management, SAP, Project Planning, Financial Analysis, Program Management, Public Speaking
Education
The University of South Dakota 2000 — 2001
Masters Business Administration, Management Information Systems
Cargill July 2012 - Present
Farmers Cooperative Company January 2012 - April 2012
Stream Global Services September 2010 - January 2012
AG Processing Inc February 2007 - May 2010
eTelecare Global Solutions February 2006 - February 2007
Transaction Teleservices January 2004 - January 2005
MCI March 1998 - August 2003
Gateway January 1994 - February 1998
Skills
Customer Service, Sales, Manufacturing, Process Improvement, Management, Leadership, Team Building, Budgets, Strategic Planning, Access, Team Leadership, Employee Relations, Microsoft Office, Microsoft Excel, Analysis, PowerPoint, Supply Chain Management, Change Management, SAP, Project Planning, Financial Analysis, Program Management, Public Speaking
Education
The University of South Dakota 2000 — 2001
Masters Business Administration, Management Information Systems
Ryan Leaf, CPA Ryan Leaf, CPA's Stream Global Services Experience February 2011 - October 2012
Job Senior Audit Associate at Eide Bailly LLP
Industry Accounting
Experience
Eide Bailly LLP January 2014 - Present
POET May 2013 - August 2013
Eide Bailly LLP January 2013 - March 2013
Stream Global Services February 2011 - October 2012
Prairie Family Business Association February 2012 - August 2012
Mister Smith's April 2010 - November 2010
Papa Murphy's December 2006 - July 2008
Skills
Excellent..., Work effectively..., Strong communication..., Excellent analytical..., Proficient in Microsoft..., Accounting, Leadership, Auditing, Accounts Receivable, Accounts Payable
Education
The University of South Dakota 2012 — 2013
Master's Degree, Masters in Professional Accountancy
The University of South Dakota 2008 — 2012
Bachelor of Business Administration, Accounting
Eide Bailly LLP January 2014 - Present
POET May 2013 - August 2013
Eide Bailly LLP January 2013 - March 2013
Stream Global Services February 2011 - October 2012
Prairie Family Business Association February 2012 - August 2012
Mister Smith's April 2010 - November 2010
Papa Murphy's December 2006 - July 2008
Skills
Excellent..., Work effectively..., Strong communication..., Excellent analytical..., Proficient in Microsoft..., Accounting, Leadership, Auditing, Accounts Receivable, Accounts Payable
Education
The University of South Dakota 2012 — 2013
Master's Degree, Masters in Professional Accountancy
The University of South Dakota 2008 — 2012
Bachelor of Business Administration, Accounting
Nichole Smith Nichole Smith's Stream Global Services Experience August 2011 - March 2014
Job Salesforce Administrator at Angie's List
Industry Information Technology and Services
Experience
Angie's List March 2014 - Present
Stream Global Services August 2011 - March 2014
Colton-Pierpont Central School September 2010 - June 2011
Radio Shack (Hacketts) April 2006 - May 2010
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com, Data Migration, CRM, SFDC, Data Integration, Salesforce.com..., Google Apps, Apex Data Loader, Customer Satisfaction, Customer Service, HTML, Microsoft Excel, Call Centers, Technical Support
Education
SUNY College of Technology at Canton 2006 — 2010
Bachelor’s Degree, Information Technology
Gouverneur High School 1991 — 1995
High School, Computer and Information Sciences and Support Services
Angie's List March 2014 - Present
Stream Global Services August 2011 - March 2014
Colton-Pierpont Central School September 2010 - June 2011
Radio Shack (Hacketts) April 2006 - May 2010
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com, Data Migration, CRM, SFDC, Data Integration, Salesforce.com..., Google Apps, Apex Data Loader, Customer Satisfaction, Customer Service, HTML, Microsoft Excel, Call Centers, Technical Support
Education
SUNY College of Technology at Canton 2006 — 2010
Bachelor’s Degree, Information Technology
Gouverneur High School 1991 — 1995
High School, Computer and Information Sciences and Support Services
Kostadin Tomov's Stream Global Services Experience September 2012 - Present
Job Microsoft Technical Support engineer at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Microsoft September 2012 - Present
Stream Global Services September 2012 - Present
Q Electronics November 2005 - August 2012
ODOZS Sofia - Cancer Hospital October 2007 - September 2010
Skills
Network Administration, Network Engineering, Windows, Windows 7, Windows XP Pro, Printers, Laptops, Remote Desktop, Technical Support, Microsoft Office, Computer Hardware, Router Configuration, Troubleshooting, Hardware Diagnostics, Windows Server, Software Installation, install, Hardware Installation, Mobile Phone Apps, Reporting & Analysis
Education
Technical University Sofia 1998 — 2004
Bachelor's degree, Computer systems and technology
Microsoft September 2012 - Present
Stream Global Services September 2012 - Present
Q Electronics November 2005 - August 2012
ODOZS Sofia - Cancer Hospital October 2007 - September 2010
Skills
Network Administration, Network Engineering, Windows, Windows 7, Windows XP Pro, Printers, Laptops, Remote Desktop, Technical Support, Microsoft Office, Computer Hardware, Router Configuration, Troubleshooting, Hardware Diagnostics, Windows Server, Software Installation, install, Hardware Installation, Mobile Phone Apps, Reporting & Analysis
Education
Technical University Sofia 1998 — 2004
Bachelor's degree, Computer systems and technology
george malmos george malmos's Stream Global Services Experience October 2007 - May 2008
Job CEO at Malmosco
Industry Computer Software
Experience
Malmosco August 2013 - Present
Netflix March 2013 - August 2013
Wells Fargo October 2012 - January 2013
Yahoo September 2008 - April 2011
Daverci Solutions May 2008 - September 2008
Stream Global Services October 2007 - May 2008
Spherion October 2006 - September 2007
Skills
Customer Service, Sales, Microsoft Office, Healthcare, Microsoft Excel, Strategic Planning, Outlook, PowerPoint, Quality Assurance, Microsoft Word, Account Management, Software Documentation, Call Centers, Databases, Training, Customer Satisfaction, Marketing Strategy, Data Analysis, Cross-functional Team..., Leadership, Management, Servers
Education
University of Houston 1980 — 1983
Bachelor of Science, pharmacy
Texas A&M University 1977 — 1980
pre-med, pre-med/vet
Malmosco August 2013 - Present
Netflix March 2013 - August 2013
Wells Fargo October 2012 - January 2013
Yahoo September 2008 - April 2011
Daverci Solutions May 2008 - September 2008
Stream Global Services October 2007 - May 2008
Spherion October 2006 - September 2007
Skills
Customer Service, Sales, Microsoft Office, Healthcare, Microsoft Excel, Strategic Planning, Outlook, PowerPoint, Quality Assurance, Microsoft Word, Account Management, Software Documentation, Call Centers, Databases, Training, Customer Satisfaction, Marketing Strategy, Data Analysis, Cross-functional Team..., Leadership, Management, Servers
Education
University of Houston 1980 — 1983
Bachelor of Science, pharmacy
Texas A&M University 1977 — 1980
pre-med, pre-med/vet
Allie Westbrook's Stream Global Services Experience October 2010 - July 2011
Job Owner at HollyEnchanted
Industry Government Relations
Experience
HollyEnchanted December 2014 - Present
Jack and Jill Preschool August 2009 - January 2014
Stream Global Services October 2010 - July 2011
Restaurant/Food Service March 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, Java, HTML, English, Adobe Acrobat, Facebook
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Arts (BA), Political Science and Government, Minor in Biological Studies
HollyEnchanted December 2014 - Present
Jack and Jill Preschool August 2009 - January 2014
Stream Global Services October 2010 - July 2011
Restaurant/Food Service March 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, Java, HTML, English, Adobe Acrobat, Facebook
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Arts (BA), Political Science and Government, Minor in Biological Studies
Brian Stormo Brian Stormo's Stream Global Services Experience October 2008 - October 2011
Job Implementation Consultant at Wells Fargo
Industry Banking
Experience
Wells Fargo May 2014 - Present
Wells Fargo EFS September 2013 - May 2014
Wells Fargo June 2013 - September 2013
Stream Global Services October 2008 - October 2011
RMCN Credit Services May 2008 - August 2008
Angus-Palm May 2007 - May 2008
Skills
Microsoft Excel, Microsoft Word, Visual Basic, Process Improvement, Call Center, Data Entry, Sociology, Social Skills, Oral & Written..., Microsoft Office, PowerPoint, Outlook, HTML, Customer Service, Lean Management, Technology, Marketing, Management, Social Media, Typing, Time Management, Teamwork, Editing, Customer Satisfaction, Call Centers, Social Networking, Data Analysis, Project Management, Remediation, Project Scope..., Meeting Planning, Managing Deadlines, Student Loans
Education
The University of South Dakota 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management
The University of South Dakota 2008 — 2013
Bachelor of Science (B.S.), Sociology
Wells Fargo May 2014 - Present
Wells Fargo EFS September 2013 - May 2014
Wells Fargo June 2013 - September 2013
Stream Global Services October 2008 - October 2011
RMCN Credit Services May 2008 - August 2008
Angus-Palm May 2007 - May 2008
Skills
Microsoft Excel, Microsoft Word, Visual Basic, Process Improvement, Call Center, Data Entry, Sociology, Social Skills, Oral & Written..., Microsoft Office, PowerPoint, Outlook, HTML, Customer Service, Lean Management, Technology, Marketing, Management, Social Media, Typing, Time Management, Teamwork, Editing, Customer Satisfaction, Call Centers, Social Networking, Data Analysis, Project Management, Remediation, Project Scope..., Meeting Planning, Managing Deadlines, Student Loans
Education
The University of South Dakota 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management
The University of South Dakota 2008 — 2013
Bachelor of Science (B.S.), Sociology
Darnell Pitts's Stream Global Services Experience July 2008 - October 2012
Job Recruting Coordinator at Citi
Industry Staffing and Recruiting
Experience
Citi September 2013 - Present
Energy Event Group 2013 - Present
Stream Global Services July 2008 - October 2012
Skills
Customer Service, Community Outreach, Corporate Communications, Strategic Communications, Onboarding, Recruiting, Employee Engagement, College Recruiting, Employee Relations, Resume Writing, Talent Acquisition, BPO, Call Center, Social Media, Technical Recruiting, Performance Management, Social Networking, Screening Resumes, Leadership, Human Resources, Training, Call Centers
Education
The University of South Dakota 2009 — 2013
Master of Arts (M.A.), Communication, General
The University of South Dakota 2004 — 2007
Bachelor's degree, Mass Communication/Media Studies
University of Northern Iowa 2001 — 2003
Citi September 2013 - Present
Energy Event Group 2013 - Present
Stream Global Services July 2008 - October 2012
Skills
Customer Service, Community Outreach, Corporate Communications, Strategic Communications, Onboarding, Recruiting, Employee Engagement, College Recruiting, Employee Relations, Resume Writing, Talent Acquisition, BPO, Call Center, Social Media, Technical Recruiting, Performance Management, Social Networking, Screening Resumes, Leadership, Human Resources, Training, Call Centers
Education
The University of South Dakota 2009 — 2013
Master of Arts (M.A.), Communication, General
The University of South Dakota 2004 — 2007
Bachelor's degree, Mass Communication/Media Studies
University of Northern Iowa 2001 — 2003
Jackie Cummins Jackie Cummins's Stream Global Services Experience September 2013 - April 2014
Job BPO executive with experience selling and supporting multichannel support.
Industry Outsourcing/Offshoring
Experience
Stream Global Services September 2013 - April 2014
Working Solutions January 2011 - September 2013
Capgemini October 2007 - October 2008
Stream International January 1997 - January 2004
Gateway January 1994 - January 1997
Skills
Solution Selling, Hosted Solutions, Social Media, Customer Satisfaction, Customer Relations, Customer Service, Contract Management, Project Planning, Outlook, Proposal Writing, Fundraising, Event Management, Windows, Call Center, Outsourcing, Process Improvement, New Business Development, Customer Experience, BPO, Negotiation, Consultative Selling, Contract Negotiation, Telecommunications, Contract Negotiations, Quality Assurance, Team Management, IVR, Microsoft Office, Workforce Management, Call Centers, Contact Centers, Selling, Management, CRM, Leadership, Vendor Management, Training, Sales Operations, Sales, Cloud Computing, Business Development, Marketing, Sales Management, Human Resources, Salesforce.com, Account Management, Solutions Marketing, Customer Retention, Employee Relations, Lead Generation
Education
The University of South Dakota 1988 — 1993
BS, Business Administration
Stream Global Services September 2013 - April 2014
Working Solutions January 2011 - September 2013
Capgemini October 2007 - October 2008
Stream International January 1997 - January 2004
Gateway January 1994 - January 1997
Skills
Solution Selling, Hosted Solutions, Social Media, Customer Satisfaction, Customer Relations, Customer Service, Contract Management, Project Planning, Outlook, Proposal Writing, Fundraising, Event Management, Windows, Call Center, Outsourcing, Process Improvement, New Business Development, Customer Experience, BPO, Negotiation, Consultative Selling, Contract Negotiation, Telecommunications, Contract Negotiations, Quality Assurance, Team Management, IVR, Microsoft Office, Workforce Management, Call Centers, Contact Centers, Selling, Management, CRM, Leadership, Vendor Management, Training, Sales Operations, Sales, Cloud Computing, Business Development, Marketing, Sales Management, Human Resources, Salesforce.com, Account Management, Solutions Marketing, Customer Retention, Employee Relations, Lead Generation
Education
The University of South Dakota 1988 — 1993
BS, Business Administration
Julie Van Dyck's Stream Global Services Experience May 2011 - October 2011
Job Commercial Loader at Lowe's Home Improvement
Industry Retail
Experience
Lowe's Home Improvement December 2013 - Present
BDS Marketing October 2012 - November 2013
ACS/Xerox Business Services June 2012 - September 2012
Stream Global Services May 2011 - October 2011
Career Connections, Inc. July 2010 - November 2010
OfficeMax January 1996 - May 2009
Skills
Help Desk Support, Technical Support, Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Networking, Wireless Networking, Printers, Active Directory, XP, Security, Windows, Customer Service, Sales, Laptops, Citrix, Access, Customer Satisfaction, Forklift Operator, Windows XP
Education
Treasure Valley Community College 1979 — 1981
Associate, Law enforcement, Criminal Justice
Lowe's Home Improvement December 2013 - Present
BDS Marketing October 2012 - November 2013
ACS/Xerox Business Services June 2012 - September 2012
Stream Global Services May 2011 - October 2011
Career Connections, Inc. July 2010 - November 2010
OfficeMax January 1996 - May 2009
Skills
Help Desk Support, Technical Support, Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Networking, Wireless Networking, Printers, Active Directory, XP, Security, Windows, Customer Service, Sales, Laptops, Citrix, Access, Customer Satisfaction, Forklift Operator, Windows XP
Education
Treasure Valley Community College 1979 — 1981
Associate, Law enforcement, Criminal Justice
Jason Christensen Jason Christensen's Stream Global Services Experience October 2007 - February 2010
Job VP, Business Transformation at Santander Consumer USA Inc.
Industry Financial Services
Experience
Santander Consumer USA Inc. December 2014 - Present
Santander Consumer USA Inc. April 2013 - December 2014
Capital One Auto Finance August 2012 - April 2013
Capital One Home Loans December 2011 - August 2012
Santander Consumer USA Inc. February 2011 - December 2011
Capital One Home Loans March 2010 - February 2011
Stream Global Services October 2007 - February 2010
Capital One Auto Finance December 2005 - October 2007
Capital One December 2002 - November 2005
Capital One August 2000 - November 2002
Skills
MS Project, Project Planning, Project Implementation, Requirements Analysis, Project Management, Team Leadership, Data Warehousing, PMP, Software Documentation, Program Management, Business Analysis, Analysis, Quality Assurance, ITIL, Integration, Management, Business Intelligence, Vendor Management
Education
The George Washington University 2006 — 2007
Masters Cert, Project Management
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2001 — 2004
BSIT, Information Technology
Santander Consumer USA Inc. December 2014 - Present
Santander Consumer USA Inc. April 2013 - December 2014
Capital One Auto Finance August 2012 - April 2013
Capital One Home Loans December 2011 - August 2012
Santander Consumer USA Inc. February 2011 - December 2011
Capital One Home Loans March 2010 - February 2011
Stream Global Services October 2007 - February 2010
Capital One Auto Finance December 2005 - October 2007
Capital One December 2002 - November 2005
Capital One August 2000 - November 2002
Skills
MS Project, Project Planning, Project Implementation, Requirements Analysis, Project Management, Team Leadership, Data Warehousing, PMP, Software Documentation, Program Management, Business Analysis, Analysis, Quality Assurance, ITIL, Integration, Management, Business Intelligence, Vendor Management
Education
The George Washington University 2006 — 2007
Masters Cert, Project Management
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2001 — 2004
BSIT, Information Technology
Ahmad Musleh Ahmad Musleh's Stream Global Services Experience January 2013 - March 2013
Job Consultant at Sutherland Global Services
Industry Biotechnology
Experience
Sutherland Global Services January 2015 - Present
Sitel October 2014 - December 2014
CVS Caremark Corporation May 2013 - June 2014
Sitel April 2013 - May 2013
Stream Global Services January 2013 - March 2013
Walgreens May 2007 - January 2011
Skills
Pharmacy Automation, Community Pharmacy, Pharmacy Benefit..., Medicare Part D, Pharmacy, Prescription, Immunization, Compounding, Managed Care, Healthcare, Medicaid, Pharmacy Technicians, Medical Terminology, Hospitals, Pharmacueticals, Pharmacy Practice, Patient Counseling, Research, Customer Service, Pharmaceutical Industry
Education
The University of New Mexico
Chemistry, Communication
Sutherland Global Services January 2015 - Present
Sitel October 2014 - December 2014
CVS Caremark Corporation May 2013 - June 2014
Sitel April 2013 - May 2013
Stream Global Services January 2013 - March 2013
Walgreens May 2007 - January 2011
Skills
Pharmacy Automation, Community Pharmacy, Pharmacy Benefit..., Medicare Part D, Pharmacy, Prescription, Immunization, Compounding, Managed Care, Healthcare, Medicaid, Pharmacy Technicians, Medical Terminology, Hospitals, Pharmacueticals, Pharmacy Practice, Patient Counseling, Research, Customer Service, Pharmaceutical Industry
Education
The University of New Mexico
Chemistry, Communication
Jacquelyn Orvis Jacquelyn Orvis's Stream Global Services Experience October 2006 - December 2008
Job Senior Technical Support Engineer at salesforce.com
Industry Internet
Experience
salesforce.com January 2009 - Present
Stream Global Services October 2006 - December 2008
Skills
Force.com, Salesforce.com, SaaS, SFDC, Cloud Computing, PaaS, Salesforce.com..., Enterprise Software, Google Apps, Call Center, CRM, Salesforce.com..., Siebel, Analytics, Marketing Automation, Data Migration, Business Analysis, Technical Support, Customer Support, WebEx, Agile Methodologies, Call Centers, Integration
Education
State University of New York Empire State College 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
salesforce.com January 2009 - Present
Stream Global Services October 2006 - December 2008
Skills
Force.com, Salesforce.com, SaaS, SFDC, Cloud Computing, PaaS, Salesforce.com..., Enterprise Software, Google Apps, Call Center, CRM, Salesforce.com..., Siebel, Analytics, Marketing Automation, Data Migration, Business Analysis, Technical Support, Customer Support, WebEx, Agile Methodologies, Call Centers, Integration
Education
State University of New York Empire State College 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Amanda Laird's Stream Global Services Experience January 2012 - October 2012
Job Marketing Coordinator Southeast Division at Feld Entertainment
Industry Entertainment
Experience
Feld Entertainment August 2014 - Present
Chick-fil-A June 2013 - May 2014
Stream Global Services January 2012 - October 2012
Sioux Falls Pheasants May 2012 - August 2012
Skills
Event Planning, Event Management, Public Relations, Media Relations, Customer Service, Microsoft Office, Marketing Communications, Marketing
Education
The University of South Dakota 2010 — 2013
Bachelor of Science, Contemporary Media and Journalism
Feld Entertainment August 2014 - Present
Chick-fil-A June 2013 - May 2014
Stream Global Services January 2012 - October 2012
Sioux Falls Pheasants May 2012 - August 2012
Skills
Event Planning, Event Management, Public Relations, Media Relations, Customer Service, Microsoft Office, Marketing Communications, Marketing
Education
The University of South Dakota 2010 — 2013
Bachelor of Science, Contemporary Media and Journalism
Derek Marshall Derek Marshall's Stream Global Services Experience 1995 - 1996
Job Senior Technical Project Manager
Industry Financial Services
Experience
Compass Technology Managers September 2014 - February 2015
Unum May 2011 - July 2014
IDEXX Laboratories November 2007 - May 2011
Casco Development May 2005 - November 2007
Tom's of Maine March 2001 - May 2005
Thomson Reuters September 1998 - March 2001
Triad Technology Group 1997 - 1998
Nike 1996 - 1997
Stream Global Services 1995 - 1996
Skills
Information Technology, Technical Leadership, Project Management, Project Finance, Technical Architecture, Cross-functional Team..., Enterprise Software, Software Project..., Software Development, Technology Integration, Enterprise Architecture, SAP Portal, SAP HR, HRIS, ERP Implementations, User Interface Design, Microsoft Technologies, SharePoint, Document Management, Version Management, Web Services, Visual Studio, SOA, SOA Governance, SOAP, JavaScript Libraries, JavaScript, Computer Security, Microsoft SQL Server, APICS, MES, Network Architecture, Data Analysis, Metadata Management, Taxonomy, Vendor Management, Contract Negotiation, Globalization, PMI, ITIL, Accounts Payable, Federal Agencies, Insurance, Project Portfolio..., Requirements Gathering, Visio, Business Analysis, Process Improvement, Systems Analysis
Education
University of Maine 1990 — 1993
BS
University of Maine 1990 — 1993
BA
Tulane University 1988 — 1990
Compass Technology Managers September 2014 - February 2015
Unum May 2011 - July 2014
IDEXX Laboratories November 2007 - May 2011
Casco Development May 2005 - November 2007
Tom's of Maine March 2001 - May 2005
Thomson Reuters September 1998 - March 2001
Triad Technology Group 1997 - 1998
Nike 1996 - 1997
Stream Global Services 1995 - 1996
Skills
Information Technology, Technical Leadership, Project Management, Project Finance, Technical Architecture, Cross-functional Team..., Enterprise Software, Software Project..., Software Development, Technology Integration, Enterprise Architecture, SAP Portal, SAP HR, HRIS, ERP Implementations, User Interface Design, Microsoft Technologies, SharePoint, Document Management, Version Management, Web Services, Visual Studio, SOA, SOA Governance, SOAP, JavaScript Libraries, JavaScript, Computer Security, Microsoft SQL Server, APICS, MES, Network Architecture, Data Analysis, Metadata Management, Taxonomy, Vendor Management, Contract Negotiation, Globalization, PMI, ITIL, Accounts Payable, Federal Agencies, Insurance, Project Portfolio..., Requirements Gathering, Visio, Business Analysis, Process Improvement, Systems Analysis
Education
University of Maine 1990 — 1993
BS
University of Maine 1990 — 1993
BA
Tulane University 1988 — 1990
Aneliya Racheva Aneliya Racheva's Stream Global Services Experience August 2013 - Present
Job Microsoft OSS SE at Converys
Industry Outsourcing/Offshoring
Experience
Stream Global Services August 2013 - Present
60k August 2012 - August 2013
Skills
Troubleshooting, Technical Support, Computer Hardware, Operating Systems, TCP/IP, Service Delivery, Call Centers, Customer Satisfaction, Team Management, Teamwork, Windows, Active Directory, Analysis, System Administration
Education
Technical University Sofia 2013 — 2017
Computer Science
ГПЧЕ "Ромен Ролан" Стара Загора 2008 — 2013
German
Stream Global Services August 2013 - Present
60k August 2012 - August 2013
Skills
Troubleshooting, Technical Support, Computer Hardware, Operating Systems, TCP/IP, Service Delivery, Call Centers, Customer Satisfaction, Team Management, Teamwork, Windows, Active Directory, Analysis, System Administration
Education
Technical University Sofia 2013 — 2017
Computer Science
ГПЧЕ "Ромен Ролан" Стара Загора 2008 — 2013
German
Nikkeria Williams Nikkeria Williams's Stream Global Services Experience August 2013 - Present
Job Technical Support at University of Phoenix
Industry Restaurants
Experience
University of Phoenix April 2014 - Present
Stream Global Services August 2013 - Present
Daycare February 2012 - April 2013
Papa Murphy's International 2012 - 2013
Jeheus Love Day Care May 2009 - August 2011
Skills
Communication, Problem Solving, Dependable Team Player, Organization, Strategic Planning, Quick Thinker, Team-oriented
Education
Ultimate Medical Academy 2014 — 2015
Medical Administrative Assistant
Westview High School 2009 — 2013
University of Phoenix April 2014 - Present
Stream Global Services August 2013 - Present
Daycare February 2012 - April 2013
Papa Murphy's International 2012 - 2013
Jeheus Love Day Care May 2009 - August 2011
Skills
Communication, Problem Solving, Dependable Team Player, Organization, Strategic Planning, Quick Thinker, Team-oriented
Education
Ultimate Medical Academy 2014 — 2015
Medical Administrative Assistant
Westview High School 2009 — 2013
Jim willig Jim willig's Stream Global Services Experience August 2012 - November 2012
Job Stand up Comedian at Self employed
Industry Entertainment
Experience
Self employed October 2003 - Present
Stream Global Services August 2012 - November 2012
Oregon Entertainment CORP August 2009 - May 2012
CBS Radio April 2005 - May 2009
Skills
Windows, Outlook, Audio Editing, Podcasting, 10 Key, Cash Handling Experience, Microsoft Word, Security, Telecommunications, Broadcast, Retail Sales, Food Service
Education
Temple University 1996 — 1997
Self employed October 2003 - Present
Stream Global Services August 2012 - November 2012
Oregon Entertainment CORP August 2009 - May 2012
CBS Radio April 2005 - May 2009
Skills
Windows, Outlook, Audio Editing, Podcasting, 10 Key, Cash Handling Experience, Microsoft Word, Security, Telecommunications, Broadcast, Retail Sales, Food Service
Education
Temple University 1996 — 1997
Maria Rizza Pahang Maria Rizza Pahang's Stream Global Services Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Stream Global Services 2012 - 2012
Education
The Philippine Women's University 2007 — 2013
Bachelor of Science (BS), Pharmacy
Stream Global Services 2012 - 2012
Education
The Philippine Women's University 2007 — 2013
Bachelor of Science (BS), Pharmacy
Sarah Aesoph Sarah Aesoph's Stream Global Services Experience 2012 - 2013
Job VP Finance at United Subcontractors, Inc.
Industry Medical Devices
Experience
United Subcontractors, Inc. August 2013 - Present
Stream Global Services 2012 - 2013
GN ReSound A/S 2003 - 2012
Genmar Holdings, Inc. 1995 - 2003
KPMG 1992 - 1995
Skills
Financial Accounting, Manufacturing, Executive Management, Business Strategy, Management, Financial Modeling, Forecasting, Financial Analysis, Leadership, Managerial Finance, Financial Reporting, Accounting, New Business Development, Business Development, Operations Management, Analytics, Business Planning, Project Management, Strategy, Sales Operations, Finance, Process Improvement, Business Process..., Start-ups, Analysis
Education
The University of South Dakota 1988 — 1992
Bachelor of Science Business Administration, Accounting
United Subcontractors, Inc. August 2013 - Present
Stream Global Services 2012 - 2013
GN ReSound A/S 2003 - 2012
Genmar Holdings, Inc. 1995 - 2003
KPMG 1992 - 1995
Skills
Financial Accounting, Manufacturing, Executive Management, Business Strategy, Management, Financial Modeling, Forecasting, Financial Analysis, Leadership, Managerial Finance, Financial Reporting, Accounting, New Business Development, Business Development, Operations Management, Analytics, Business Planning, Project Management, Strategy, Sales Operations, Finance, Process Improvement, Business Process..., Start-ups, Analysis
Education
The University of South Dakota 1988 — 1992
Bachelor of Science Business Administration, Accounting
Jessica (Heckle) Johnson's Stream Global Services Experience June 2000 - December 2000
Job Customer Service Manager at Flashback Data, LLC
Industry Information Technology and Services
Experience
Flashback Data, LLC July 2010 - Present
Magnolia Blossoms Photography June 2010 - Present
Taycom January 2008 - August 2010
International Paper February 2004 - December 2007
International Paper October 2002 - February 2004
International Paper December 2000 - October 2002
Stream Global Services June 2000 - December 2000
Skills
IT Asset Management, Process Improvement, Help Desk Support, Management, Training, Troubleshooting, Team Management, Process Management, Project Management, Vendor Management, Customer Service, VPN, Business Analysis, Technical Support, Recruiting, Microsoft Exchange, Information Technology, Team Building
Education
The University of Texas at Austin 1994 — 1996
MA, English
Rhodes College 1989 — 1993
BA, English
Flashback Data, LLC July 2010 - Present
Magnolia Blossoms Photography June 2010 - Present
Taycom January 2008 - August 2010
International Paper February 2004 - December 2007
International Paper October 2002 - February 2004
International Paper December 2000 - October 2002
Stream Global Services June 2000 - December 2000
Skills
IT Asset Management, Process Improvement, Help Desk Support, Management, Training, Troubleshooting, Team Management, Process Management, Project Management, Vendor Management, Customer Service, VPN, Business Analysis, Technical Support, Recruiting, Microsoft Exchange, Information Technology, Team Building
Education
The University of Texas at Austin 1994 — 1996
MA, English
Rhodes College 1989 — 1993
BA, English
Elizabeth Patrick's Stream Global Services Experience June 2010 - August 2010
Job Customer Success Manager at LogMeIn
Industry Computer Software
Experience
LogMeIn February 2014 - Present
LogMeIn November 2011 - January 2014
Hoyer P. Montessori School January 2011 - May 2011
GW Medical Faculty Associates September 2010 - May 2011
Stream Global Services June 2010 - August 2010
Questex Media Group May 2009 - August 2009
xkoto, Inc. May 2008 - August 2008
Skills
Social Media, Editing, Facebook, Google Analytics, Press Releases, Salesforce.com, Management, Strategic Planning, Outlook, Event Planning, Sales, CRM, Marketing, Start-ups, Customer Service, PowerPoint, Marketing Communications
Education
The George Washington University - School of Business 2007 — 2011
Bachelors of Business Administration, International Business
IES Abroad Barcelona 2010 — 2010
Spanish, International marketing
Lawrence Academy 2003 — 2007
High School Diploma
The George Washington University
LogMeIn February 2014 - Present
LogMeIn November 2011 - January 2014
Hoyer P. Montessori School January 2011 - May 2011
GW Medical Faculty Associates September 2010 - May 2011
Stream Global Services June 2010 - August 2010
Questex Media Group May 2009 - August 2009
xkoto, Inc. May 2008 - August 2008
Skills
Social Media, Editing, Facebook, Google Analytics, Press Releases, Salesforce.com, Management, Strategic Planning, Outlook, Event Planning, Sales, CRM, Marketing, Start-ups, Customer Service, PowerPoint, Marketing Communications
Education
The George Washington University - School of Business 2007 — 2011
Bachelors of Business Administration, International Business
IES Abroad Barcelona 2010 — 2010
Spanish, International marketing
Lawrence Academy 2003 — 2007
High School Diploma
The George Washington University
Jerry Vitemb Jerry Vitemb's Stream Global Services Experience August 1999 - June 2000
Job Vice President and Technical Specialist
Industry Financial Services
Experience
Citigroup October 2004 - Present
ExxonMobil 2004 - 2004
PepsiCo October 2003 - December 2003
BNSF Railway 2000 - 2003
Stream Global Services August 1999 - June 2000
Skills
Enterprise Software, Vendor Management, Citrix, Integration, ITIL, Virtualization, Software Development, VMware, Unix, SQL, Windows Server, System Administration, Software Documentation, Agile Methodologies, Business Strategy, Windows
Education
The University of Texas at Arlington - College of Business Administration 2006 — 2008
MBA
The University of Texas at Arlington 2000 — 2003
Bachelor of Science in Information Systems Management, Computer Systems Management
Citigroup October 2004 - Present
ExxonMobil 2004 - 2004
PepsiCo October 2003 - December 2003
BNSF Railway 2000 - 2003
Stream Global Services August 1999 - June 2000
Skills
Enterprise Software, Vendor Management, Citrix, Integration, ITIL, Virtualization, Software Development, VMware, Unix, SQL, Windows Server, System Administration, Software Documentation, Agile Methodologies, Business Strategy, Windows
Education
The University of Texas at Arlington - College of Business Administration 2006 — 2008
MBA
The University of Texas at Arlington 2000 — 2003
Bachelor of Science in Information Systems Management, Computer Systems Management
Tim Clerkley Tim Clerkley's Stream Global Services Experience January 1995 - December 1996
Job Sr. Assistant at Citigroup
Industry Financial Services
Experience
Citigroup December 1995 - Present
Stream Global Services January 1995 - December 1996
Public Storage (Shurgard) January 1993 - December 1995
Skills
Internal Audit, Windows, COBOL, C++, HTTP, HTML, Presentations, Team Building, Team Leadership, Technical Support, Computer Software..., System Testing, Hardware Diagnostics, Dual Diagnosis, Diabetes, Programming, Problem Solving, TCP/IP, Information Security, Optimization, Communication, XP, Outlook, VPN, Conceptualizer, Blood Pressure, Claim, Expenses, Travel Planning, Multiple Project..., Exception Based..., Certificates Of..., Documentation Practices, Due Diligence, Records Management, Internal Financial..., MIS, Executive..., Electronic Payment..., Account Management, Accounts Payable, General Ledger, Call Centers, Internet Explorer
Education
Tarrant County College 2006 — 2010
Information Security Technology
Northlake Community College 1993 — 1994
Computer Information Security Technology
DeVry University 1992 — 1993
Computer Information Systems
Citigroup December 1995 - Present
Stream Global Services January 1995 - December 1996
Public Storage (Shurgard) January 1993 - December 1995
Skills
Internal Audit, Windows, COBOL, C++, HTTP, HTML, Presentations, Team Building, Team Leadership, Technical Support, Computer Software..., System Testing, Hardware Diagnostics, Dual Diagnosis, Diabetes, Programming, Problem Solving, TCP/IP, Information Security, Optimization, Communication, XP, Outlook, VPN, Conceptualizer, Blood Pressure, Claim, Expenses, Travel Planning, Multiple Project..., Exception Based..., Certificates Of..., Documentation Practices, Due Diligence, Records Management, Internal Financial..., MIS, Executive..., Electronic Payment..., Account Management, Accounts Payable, General Ledger, Call Centers, Internet Explorer
Education
Tarrant County College 2006 — 2010
Information Security Technology
Northlake Community College 1993 — 1994
Computer Information Security Technology
DeVry University 1992 — 1993
Computer Information Systems
Timothy Jacquez Timothy Jacquez's Stream Global Services Experience July 2007 - August 2012
Job A&I Recruiter at Volt Workforce Solutions
Industry Staffing and Recruiting
Experience
Volt Workforce Solutions September 2012 - Present
Stream Global Services July 2007 - August 2012
Education
CNM 2010 — 2011
The University of New Mexico 2008 — 2010
Fire Science
Volt Workforce Solutions September 2012 - Present
Stream Global Services July 2007 - August 2012
Education
CNM 2010 — 2011
The University of New Mexico 2008 — 2010
Fire Science
Thomas Crockett's Stream Global Services Experience May 2011 - August 2011
Job Senior Client Service Analyst at Fiserv
Industry Financial Services
Experience
Fiserv June 2015 - Present
Fiserv May 2012 - Present
The University of South Dakota January 2012 - May 2012
Stream Global Services May 2011 - August 2011
Lakeview Golf Course May 2008 - August 2010
Skills
Team Leadership, Social Media, Event Planning, Public Speaking, Research, Microsoft Office, Customer Service, Leadership, Statistics, Team Building
Education
The University of South Dakota 2008 — 2012
Bachelor of Business Administration (B.B.A.), Economics
Fiserv June 2015 - Present
Fiserv May 2012 - Present
The University of South Dakota January 2012 - May 2012
Stream Global Services May 2011 - August 2011
Lakeview Golf Course May 2008 - August 2010
Skills
Team Leadership, Social Media, Event Planning, Public Speaking, Research, Microsoft Office, Customer Service, Leadership, Statistics, Team Building
Education
The University of South Dakota 2008 — 2012
Bachelor of Business Administration (B.B.A.), Economics
Monica Melendez, PHR Monica Melendez, PHR's Stream Global Services Experience April 2008 - July 2011
Job Human Resources Generalist at Paychex
Industry Outsourcing/Offshoring
Experience
Baila Fitness June 2014 - Present
Paychex July 2011 - Present
Stream Global Services April 2008 - July 2011
First Financial Credit Union August 2006 - April 2008
Skills
Employee Relations, Employee Engagement, Employee Benefits, Organizational..., Coaching, Recruiting, HR Consulting, Strategic Consulting, HR Policies, Training, Account Management
Education
The University of New Mexico - Robert O. Anderson School of Management 2002 — 2008
Busines Administration, Human Resources Management
Baila Fitness June 2014 - Present
Paychex July 2011 - Present
Stream Global Services April 2008 - July 2011
First Financial Credit Union August 2006 - April 2008
Skills
Employee Relations, Employee Engagement, Employee Benefits, Organizational..., Coaching, Recruiting, HR Consulting, Strategic Consulting, HR Policies, Training, Account Management
Education
The University of New Mexico - Robert O. Anderson School of Management 2002 — 2008
Busines Administration, Human Resources Management
Roger Kief Roger Kief's Stream Global Services Experience August 2011 - October 2011
Job CCP at Alpine Access
Industry Translation and Localization
Experience
Alpine Access March 2013 - May 2015
oDesk Freelancer August 2012 - February 2013
CCC GesmbH January 2012 - July 2012
Stream Global Services August 2011 - October 2011
Roger Alexander Kief Cab Company September 2007 - June 2011
Lifetouch, Inc June 2002 - February 2003
Phoenix Communications March 1999 - December 2000
AT&T December 1997 - June 1998
AT&T 1995 - 1997
Mautner Markhof AG January 1989 - January 1991
Skills
Strategic Planning, Project Management, Team Building, Microsoft Office, Management, Team Leadership, Program Management, Research, Access, Negotiation, Project Planning, Customer Service
Education
United States International University 1992 — 1994
Bachelor of Science, Management Informations Systems
Computer Training Center, Nairobi 1988 — 1988
Diploma in Systems Analysis and Design, Computer Programming, Specific Applications, A
Université de Fribourg/Universität Freiburg 1985 — 1986
no degree, Volkswirtschaftslehre
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
German School Lagos Nigeria
German School Lagos Nigeria
Alpine Access March 2013 - May 2015
oDesk Freelancer August 2012 - February 2013
CCC GesmbH January 2012 - July 2012
Stream Global Services August 2011 - October 2011
Roger Alexander Kief Cab Company September 2007 - June 2011
Lifetouch, Inc June 2002 - February 2003
Phoenix Communications March 1999 - December 2000
AT&T December 1997 - June 1998
AT&T 1995 - 1997
Mautner Markhof AG January 1989 - January 1991
Skills
Strategic Planning, Project Management, Team Building, Microsoft Office, Management, Team Leadership, Program Management, Research, Access, Negotiation, Project Planning, Customer Service
Education
United States International University 1992 — 1994
Bachelor of Science, Management Informations Systems
Computer Training Center, Nairobi 1988 — 1988
Diploma in Systems Analysis and Design, Computer Programming, Specific Applications, A
Université de Fribourg/Universität Freiburg 1985 — 1986
no degree, Volkswirtschaftslehre
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
German School Lagos Nigeria
German School Lagos Nigeria
Zach Walters Zach Walters's Stream Global Services Experience February 2009 - January 2011
Job Personal Lines Agent at Esurance
Industry Retail
Experience
Esurance July 2013 - Present
Grand Fun Alley Daycare August 2012 - July 2013
Yankton High School November 2008 - February 2013
Freedom Valu-Center March 2012 - July 2012
USD Bookstore, Barnes and Noble Booksellers August 2011 - March 2012
Stream Global Services February 2009 - January 2011
Skills
Customer Service, Customer Satisfaction, Call Center, Customer Experience, Cashiering, Microsoft Office, Data Entry, Retail, Sales, Phone Skills, Time Management, Microsoft Excel, Teamwork, Social Media, Team Building, Research, Social Networking, Policy, Event Planning
Education
The University of South Dakota 2008 — 2012
B.S., Political Science and Government, 3.47
Roosevelt Student Academy 2011 — 2011
Liberal Arts, Political Science and Government, 3.7
Esurance July 2013 - Present
Grand Fun Alley Daycare August 2012 - July 2013
Yankton High School November 2008 - February 2013
Freedom Valu-Center March 2012 - July 2012
USD Bookstore, Barnes and Noble Booksellers August 2011 - March 2012
Stream Global Services February 2009 - January 2011
Skills
Customer Service, Customer Satisfaction, Call Center, Customer Experience, Cashiering, Microsoft Office, Data Entry, Retail, Sales, Phone Skills, Time Management, Microsoft Excel, Teamwork, Social Media, Team Building, Research, Social Networking, Policy, Event Planning
Education
The University of South Dakota 2008 — 2012
B.S., Political Science and Government, 3.47
Roosevelt Student Academy 2011 — 2011
Liberal Arts, Political Science and Government, 3.7
Nathan Best Nathan Best's Stream Global Services Experience January 2010 - March 2010
Job TD Manager of Customer Service
Industry Financial Services
Experience
TD August 2013 - Present
TD Canada Trust March 2010 - Present
Stream Global Services January 2010 - March 2010
Teleperformance December 2008 - June 2009
Skills
Financial Advise, Credit Cards, Real Estate Financing, Retirement Savings, Retirement Planning, Sales, Staff Supervision, Customer Service, Customer Experience, Customer Satisfaction, Core Banking, Performance Measurement, Employee Training, Staff Development, Financial Advisory, Mortgage Lending, Credit, Retail Banking, Consumer Lending, Mutual Funds, Banking, Leadership, Management, Team Leadership
Education
Trent University 2004 — 2008
Bachelor of Business Administration, Human Resources Management Emphasis
Adam Scott Collegiate Vocational Institute 2000 — 2004
Ontario Secondary School Diploma
TD August 2013 - Present
TD Canada Trust March 2010 - Present
Stream Global Services January 2010 - March 2010
Teleperformance December 2008 - June 2009
Skills
Financial Advise, Credit Cards, Real Estate Financing, Retirement Savings, Retirement Planning, Sales, Staff Supervision, Customer Service, Customer Experience, Customer Satisfaction, Core Banking, Performance Measurement, Employee Training, Staff Development, Financial Advisory, Mortgage Lending, Credit, Retail Banking, Consumer Lending, Mutual Funds, Banking, Leadership, Management, Team Leadership
Education
Trent University 2004 — 2008
Bachelor of Business Administration, Human Resources Management Emphasis
Adam Scott Collegiate Vocational Institute 2000 — 2004
Ontario Secondary School Diploma
Chester Finnick Chester Finnick's Stream Global Services Experience November 2007 - March 2012
Job Senior Network Engineer, CCIE R&S 36974
Industry Information Technology and Services
Experience
Oracle April 2013 - Present
Stream Global Services November 2007 - March 2012
Intrameta January 2006 - November 2007
UGPTI May 2004 - January 2006
ID Communications August 2002 - May 2004
Entex IT Services October 1998 - August 2000
Atipa International Corporation March 1996 - October 1998
Education
The University of New Mexico 1991 — 1996
Bachelor of Arts (B.A.), Double major in Psychology and Criminology
Oracle April 2013 - Present
Stream Global Services November 2007 - March 2012
Intrameta January 2006 - November 2007
UGPTI May 2004 - January 2006
ID Communications August 2002 - May 2004
Entex IT Services October 1998 - August 2000
Atipa International Corporation March 1996 - October 1998
Education
The University of New Mexico 1991 — 1996
Bachelor of Arts (B.A.), Double major in Psychology and Criminology
Matt Akins Matt Akins's Stream Global Services Experience February 2000 - November 2005
Job Manager, Workforce Management at HarleyDavidson Financial Services
Industry Information Technology and Services
Experience
Harley-Davidson Financial Services April 2015 - Present
Harley-Davidson Financial Services September 2013 - Present
Harley Davidson Financial Services March 2009 - September 2013
Telvista October 2005 - March 2009
Stream Global Services February 2000 - November 2005
Stream Global Services August 1999 - February 2000
Stream Global Services February 1999 - August 1999
University of Texas at Dallas January 1996 - February 1999
Skills
Workforce Management, Call Centers, Data Analysis, Forecasting, Strategic Planning, Microsoft Excel, PowerPivot, Power Query, Access, Cisco Unified..., ACD, Avaya, Analysis, Outsourcing, BPO, Capacity Planning, Business Analysis, eWFM, Microsoft Office, Process Improvement, Business Intelligence, Technical Support, Business Objects, Contact Center..., Problem Solving
Education
The University of Texas at Dallas 1995 — 2000
Computer Science
Harley-Davidson Financial Services April 2015 - Present
Harley-Davidson Financial Services September 2013 - Present
Harley Davidson Financial Services March 2009 - September 2013
Telvista October 2005 - March 2009
Stream Global Services February 2000 - November 2005
Stream Global Services August 1999 - February 2000
Stream Global Services February 1999 - August 1999
University of Texas at Dallas January 1996 - February 1999
Skills
Workforce Management, Call Centers, Data Analysis, Forecasting, Strategic Planning, Microsoft Excel, PowerPivot, Power Query, Access, Cisco Unified..., ACD, Avaya, Analysis, Outsourcing, BPO, Capacity Planning, Business Analysis, eWFM, Microsoft Office, Process Improvement, Business Intelligence, Technical Support, Business Objects, Contact Center..., Problem Solving
Education
The University of Texas at Dallas 1995 — 2000
Computer Science
Jessica Tupper's Stream Global Services Experience July 2011 - April 2012
Job North America Recruiting Manager/Talent Aqcuisition & Retention at Convergys
Industry Human Resources
Experience
Convergys March 2014 - Present
Stream 2011 - Present
Stream Global Services July 2011 - April 2012
National Grid September 2011 - February 2012
National Grid April 2009 - April 2011
Stream Global Services 2006 - 2009
Skills
Recruitment/Retention, Employee Relations, Employment Law, Talent Acquisition, Onboarding, Applicant Tracking..., Recruiting, Technical Recruiting, College Recruiting, Talent Management, Human Resources, PeopleSoft, Performance Management, Sourcing, Internet Recruiting, HRIS, Workforce Planning, Employee Benefits, Employee Engagement, Deferred Compensation, HR Policies, Screening, Employee Training, FMLA, Management, Process Improvement, Vendor Management, Taleo
Education
State University of New York Empire State College 2004 — 2008
Bachelor's Degree, Human Services Management
State University of New York Empire State College
Bachelor's degree
Convergys March 2014 - Present
Stream 2011 - Present
Stream Global Services July 2011 - April 2012
National Grid September 2011 - February 2012
National Grid April 2009 - April 2011
Stream Global Services 2006 - 2009
Skills
Recruitment/Retention, Employee Relations, Employment Law, Talent Acquisition, Onboarding, Applicant Tracking..., Recruiting, Technical Recruiting, College Recruiting, Talent Management, Human Resources, PeopleSoft, Performance Management, Sourcing, Internet Recruiting, HRIS, Workforce Planning, Employee Benefits, Employee Engagement, Deferred Compensation, HR Policies, Screening, Employee Training, FMLA, Management, Process Improvement, Vendor Management, Taleo
Education
State University of New York Empire State College 2004 — 2008
Bachelor's Degree, Human Services Management
State University of New York Empire State College
Bachelor's degree
Cheri Buffington Cheri Buffington's Stream Global Services Experience February 2011 - March 2012
Job Program Manager, Rural Experiences for Health Professions Students/Yankton Rural AHEC
Industry Hospital & Health Care
Experience
Yankton Rural Area Health Education Center June 2013 - Present
Stream Global Services February 2011 - March 2012
eTelecare Global Solutions July 2005 - January 2011
Phase2 Solutions October 2001 - June 2004
Gateway July 1998 - September 2001
Skills
Call Center, Account Management, Contact Centers, Process Improvement, Customer Satisfaction, Management, CRM, Outsourcing, Leadership, Call Centers, Program Management, BPO, Workforce Management, Customer Experience, Service Delivery, Vendor Management, Sales, Project Planning
Education
The University of South Dakota 1976 — 1981
Bachelor of Science (BS), Speech Communication
Yankton Rural Area Health Education Center June 2013 - Present
Stream Global Services February 2011 - March 2012
eTelecare Global Solutions July 2005 - January 2011
Phase2 Solutions October 2001 - June 2004
Gateway July 1998 - September 2001
Skills
Call Center, Account Management, Contact Centers, Process Improvement, Customer Satisfaction, Management, CRM, Outsourcing, Leadership, Call Centers, Program Management, BPO, Workforce Management, Customer Experience, Service Delivery, Vendor Management, Sales, Project Planning
Education
The University of South Dakota 1976 — 1981
Bachelor of Science (BS), Speech Communication
Jacob Skelton Jacob Skelton's Stream Global Services Experience September 2006 - October 2012
Job Owner/Property Manager at Grace Property Management, LLC
Industry Real Estate
Experience
Grace Property Management, LLC January 2013 - Present
Stream Global Services September 2006 - October 2012
Skills
Performance Management, Employee Relations, Employee Engagement, Call Center, Talent Acquisition, Human Resources, Workforce Management, HR Policies, Screening, Team Management, Customer Service, Talent Management, Benefits Administration, Onboarding, Customer Satisfaction, Soft Skills, Vendor Management, Call Centers, Management, Leadership, Coaching, Team Building
Education
The University of South Dakota 2005 — 2009
Bachelor's degree, Human Resources Management
Sioux Central Community School 1990 — 2005
Grace Property Management, LLC January 2013 - Present
Stream Global Services September 2006 - October 2012
Skills
Performance Management, Employee Relations, Employee Engagement, Call Center, Talent Acquisition, Human Resources, Workforce Management, HR Policies, Screening, Team Management, Customer Service, Talent Management, Benefits Administration, Onboarding, Customer Satisfaction, Soft Skills, Vendor Management, Call Centers, Management, Leadership, Coaching, Team Building
Education
The University of South Dakota 2005 — 2009
Bachelor's degree, Human Resources Management
Sioux Central Community School 1990 — 2005
Muriel Generous Muriel Generous's Stream Global Services Experience August 2011 - Present
Job The University Of South Dakota: Student
Industry
Experience
Stream Global Services August 2011 - Present
Dollar Tree Stores July 2011 - Present
Dairy Queen June 2005 - August 2008
Camp Bovey May 2005 - August 2008
Skills
Language, American Sign Language, Marketing Communications, Communication, Team Leadership, Listings, Leadership, Computers, Photography
Education
The University of South Dakota 2008 — 2013
Bachelor of Science (B.S.), Alcohol & Drug Studies
Hopkins High School 2004 — 2008
GED, Generals
Sheridan Global Arts & Communication School 1995 — 2004
General Education, K-12
Stream Global Services August 2011 - Present
Dollar Tree Stores July 2011 - Present
Dairy Queen June 2005 - August 2008
Camp Bovey May 2005 - August 2008
Skills
Language, American Sign Language, Marketing Communications, Communication, Team Leadership, Listings, Leadership, Computers, Photography
Education
The University of South Dakota 2008 — 2013
Bachelor of Science (B.S.), Alcohol & Drug Studies
Hopkins High School 2004 — 2008
GED, Generals
Sheridan Global Arts & Communication School 1995 — 2004
General Education, K-12
Stephanie Akin Stephanie Akin's Stream Global Services Experience August 2012 - April 2013
Job Salesforce Admin / Business Analyst at Internet Creations
Industry Information Technology and Services
Experience
Internet Creations February 2015 - Present
Sage Environmental Consulting L.P March 2014 - February 2015
Kinnser Software June 2013 - March 2014
3M April 2013 - June 2013
Stream Global Services August 2012 - April 2013
Stream Global Services April 2012 - August 2012
Stream Global Services January 2012 - April 2012
Coyote Moon Vineyards August 2010 - December 2010
Texas A&M Engineering Experiment Station July 2008 - May 2009
Skills
Salesforce.com, Microsoft Office, Teamwork, Data Entry, Customer Service, CRM, Public Speaking, Customer Satisfaction, Writing, Editing, Technical Support, Time Management, Phone Etiquette, Analytics, System Administration, Software Documentation, SFDC, Salesforce.com..., Salesforce Administrator, Call Centers, Customer Support, Troubleshooting, Databases, Force.com, Salesforce.com..., Process Improvement, Human Resources, Microsoft Excel, Customer Experience, Microsoft Word, Salesforce.com...
Education
Texas A&M University 2005 — 2009
BS, Communications and Journalism
Internet Creations February 2015 - Present
Sage Environmental Consulting L.P March 2014 - February 2015
Kinnser Software June 2013 - March 2014
3M April 2013 - June 2013
Stream Global Services August 2012 - April 2013
Stream Global Services April 2012 - August 2012
Stream Global Services January 2012 - April 2012
Coyote Moon Vineyards August 2010 - December 2010
Texas A&M Engineering Experiment Station July 2008 - May 2009
Skills
Salesforce.com, Microsoft Office, Teamwork, Data Entry, Customer Service, CRM, Public Speaking, Customer Satisfaction, Writing, Editing, Technical Support, Time Management, Phone Etiquette, Analytics, System Administration, Software Documentation, SFDC, Salesforce.com..., Salesforce Administrator, Call Centers, Customer Support, Troubleshooting, Databases, Force.com, Salesforce.com..., Process Improvement, Human Resources, Microsoft Excel, Customer Experience, Microsoft Word, Salesforce.com...
Education
Texas A&M University 2005 — 2009
BS, Communications and Journalism
Shelley Woitowich Shelley Woitowich's Stream Global Services Experience May 2001 - February 2006
Job PC Repair & Housekeeping Services
Industry Computer Software
Experience
Self-Employed Computer Technician February 2010 - Present
Pathways Skills Development November 2011 - June 2012
TeleTech February 2006 - January 2009
Stream Global Services May 2001 - February 2006
Academy of Learning, London Ontario June 2001 - June 2002
Skills
First Aid, Cpr Certified, WHMIS, Administration, Office Administration, Microsoft Office, Microsoft Office 2003, Microsoft Office 2007, General Office Duties, Accounting, Client Retention, Computer Hardware, Customer Service, Customer Loyalty, Data Entry, Transcription, Accpac, Office Management, Technical Support, System Administration, Time Management, Call Centers, Training, Windows XP Pro, Windows Vista, Windows 8, PowerPoint, English grammar, Cover Letters, Business Letters, Hardware, Customer Satisfaction, Contact Centers, Troubleshooting, Windows, Help Desk Support, Laptops, Customer Experience, Computer Repair, Windows XP, Windows 7
Education
Toronto School of Business
Diploma, Accounting & Payroll Administration
Toronto School of Business
Executive Office Assistant, Executive Office Assistant & Medical Terminology
Self-Employed Computer Technician February 2010 - Present
Pathways Skills Development November 2011 - June 2012
TeleTech February 2006 - January 2009
Stream Global Services May 2001 - February 2006
Academy of Learning, London Ontario June 2001 - June 2002
Skills
First Aid, Cpr Certified, WHMIS, Administration, Office Administration, Microsoft Office, Microsoft Office 2003, Microsoft Office 2007, General Office Duties, Accounting, Client Retention, Computer Hardware, Customer Service, Customer Loyalty, Data Entry, Transcription, Accpac, Office Management, Technical Support, System Administration, Time Management, Call Centers, Training, Windows XP Pro, Windows Vista, Windows 8, PowerPoint, English grammar, Cover Letters, Business Letters, Hardware, Customer Satisfaction, Contact Centers, Troubleshooting, Windows, Help Desk Support, Laptops, Customer Experience, Computer Repair, Windows XP, Windows 7
Education
Toronto School of Business
Diploma, Accounting & Payroll Administration
Toronto School of Business
Executive Office Assistant, Executive Office Assistant & Medical Terminology
Clara Fargo Clara Fargo's Stream Global Services Experience November 2007 - June 2008
Job Licensed Massage Therapist at Body Shop Fitness and Salon
Industry Alternative Medicine
Experience
Body Shop Fitness & Salon January 2010 - Present
The Marcy Spa & Salon April 2008 - January 2010
Stream Global Services November 2007 - June 2008
Skills
Therapeutic Massage, Pregnancy Massage, Swedish Massage, Chair Massage, Medical Massage, Swedish, Deep Tissue Massage
Education
Finger Lakes School of Massage 2007 — 2007
Massage Therapy
SUNY College of Technology at Canton 2003 — 2005
Physical Therapy Technician/Assistant
Body Shop Fitness & Salon January 2010 - Present
The Marcy Spa & Salon April 2008 - January 2010
Stream Global Services November 2007 - June 2008
Skills
Therapeutic Massage, Pregnancy Massage, Swedish Massage, Chair Massage, Medical Massage, Swedish, Deep Tissue Massage
Education
Finger Lakes School of Massage 2007 — 2007
Massage Therapy
SUNY College of Technology at Canton 2003 — 2005
Physical Therapy Technician/Assistant
Lawrence La Verdi Lawrence La Verdi's Stream Global Services Experience June 2012 - Present
Job Technical Support Professional at Stream Global Services
Industry Information Technology and Services
Experience
Stream Global Services June 2012 - Present
20/20 Communications Inc., dba 20/20 Companies December 2011 - June 2012
Grady Health Systems: The Fulton- DeKalb Hospital Authority April 2000 - April 2010
Delta Technology April 1998 - April 2000
Manchester Equipment Company September 1994 - March 1998
Cybex Corporation May 1990 - September 1994
IDR INC June 1986 - May 1990
UngerMann and Bass Inc September 1983 - June 1986
Skills
Network Administration, Systems Engineering, End User Support, Windows support, Windows, XP, Troubleshooting, Citrix, Active Directory, SQL Server, SQL, Disaster Recovery, Integration, TCP/IP, Servers, Microsoft Office, Computer Hardware, Operating Systems, Customer Relations, Testing, Customer Service, VMware, Team Building, Problem Solving, Teamwork
Education
Suburban Technical School 1982 — 1983
Technical Diploma
NATTC/NAS 1978 — 1979
Technical Diploma
Connetquot High 1972 — 1976
Diploma
Suffolk County Community College
Stream Global Services June 2012 - Present
20/20 Communications Inc., dba 20/20 Companies December 2011 - June 2012
Grady Health Systems: The Fulton- DeKalb Hospital Authority April 2000 - April 2010
Delta Technology April 1998 - April 2000
Manchester Equipment Company September 1994 - March 1998
Cybex Corporation May 1990 - September 1994
IDR INC June 1986 - May 1990
UngerMann and Bass Inc September 1983 - June 1986
Skills
Network Administration, Systems Engineering, End User Support, Windows support, Windows, XP, Troubleshooting, Citrix, Active Directory, SQL Server, SQL, Disaster Recovery, Integration, TCP/IP, Servers, Microsoft Office, Computer Hardware, Operating Systems, Customer Relations, Testing, Customer Service, VMware, Team Building, Problem Solving, Teamwork
Education
Suburban Technical School 1982 — 1983
Technical Diploma
NATTC/NAS 1978 — 1979
Technical Diploma
Connetquot High 1972 — 1976
Diploma
Suffolk County Community College
Karl Holzthum's Stream Global Services Experience October 1998 - November 2000
Job SaaS and Cloud Software Executive
Industry Computer Software
Experience
NexxPhase "Sold to Contact Solutions" January 2014 - Present
Echopass "Sold to Genesys" March 2011 - December 2013
NexxPhase January 2009 - 2011
Genesys January 2001 - January 2009
Stream Global Services October 1998 - November 2000
Neoware October 1997 - September 1998
TeleTech May 1996 - October 1997
Sun Microsystems January 1989 - May 1996
Skills
Negotiation, Software, Enterprise Software, Professional Services, Cloud Computing, Solution Selling, Go-to-market Strategy, IVR, Strategic Partnerships, Call Center, Contact Centers, Unified Communications, Channel, SaaS, Customer Satisfaction, Mobile Applications, Demand Generation, CRM, Start-ups, Direct Sales, Salesforce.com, Partner Management, Mobile Devices, Product Management, Managed Services, Business Alliances, Sales Enablement, VoIP, Telecommunications, Channel Partners, Call Centers, Strategic Alliances, BPO, P&L Management, Integration, Strategy, Sales, Customer Experience, Outsourcing, Lead Generation, Executive Management, Pre-sales, Analytics, Sales Process, Software Industry, Selling, Leadership, Solutions Marketing, Business Development, Business Intelligence
Education
Susquehanna University
B.S, Finance
NexxPhase "Sold to Contact Solutions" January 2014 - Present
Echopass "Sold to Genesys" March 2011 - December 2013
NexxPhase January 2009 - 2011
Genesys January 2001 - January 2009
Stream Global Services October 1998 - November 2000
Neoware October 1997 - September 1998
TeleTech May 1996 - October 1997
Sun Microsystems January 1989 - May 1996
Skills
Negotiation, Software, Enterprise Software, Professional Services, Cloud Computing, Solution Selling, Go-to-market Strategy, IVR, Strategic Partnerships, Call Center, Contact Centers, Unified Communications, Channel, SaaS, Customer Satisfaction, Mobile Applications, Demand Generation, CRM, Start-ups, Direct Sales, Salesforce.com, Partner Management, Mobile Devices, Product Management, Managed Services, Business Alliances, Sales Enablement, VoIP, Telecommunications, Channel Partners, Call Centers, Strategic Alliances, BPO, P&L Management, Integration, Strategy, Sales, Customer Experience, Outsourcing, Lead Generation, Executive Management, Pre-sales, Analytics, Sales Process, Software Industry, Selling, Leadership, Solutions Marketing, Business Development, Business Intelligence
Education
Susquehanna University
B.S, Finance
John Thomas's Stream Global Services Experience July 2003 - September 2005
Job Director of Data Center Infrastructure
Industry Financial Services
Experience
Santander Consumer USA Inc. August 2012 - Present
CROSSMARK September 2005 - July 2012
Stream Global Services July 2003 - September 2005
Software Spectrum 1993 - 2003
Skills
Senior Executives, IT Strategy, IT Management, IT Infrastructure, IT Outsourcing, IT Governance, IT Operations, Team Building, Telecommunications, End User Support, Fortune 1000, Data Center, Security, Disaster Recovery, Servers, Vendor Management, Vendor Relations, IT Service Management, Integration, Enterprise Architecture, Process Improvement, Cross-functional Team..., Program Management, Cloud Computing, ERP, Application Development, Change Management, Active Directory, Virtualization, SharePoint, Outsourcing, Process Engineering, Team Leadership, Firewalls, Business Management, Business Continuity, Mentoring, Strategic Planning, Business Analysis, Cisco, Network Security, VoIP, VMware, Contract Negotiations, Citrix, Budget Management, Architecture, Operations Management, SLA, Team Management
Education
Texas A&M University 1986 — 1991
BA, Speech Communications
JJ Pearce High School 1983 — 1986
Santander Consumer USA Inc. August 2012 - Present
CROSSMARK September 2005 - July 2012
Stream Global Services July 2003 - September 2005
Software Spectrum 1993 - 2003
Skills
Senior Executives, IT Strategy, IT Management, IT Infrastructure, IT Outsourcing, IT Governance, IT Operations, Team Building, Telecommunications, End User Support, Fortune 1000, Data Center, Security, Disaster Recovery, Servers, Vendor Management, Vendor Relations, IT Service Management, Integration, Enterprise Architecture, Process Improvement, Cross-functional Team..., Program Management, Cloud Computing, ERP, Application Development, Change Management, Active Directory, Virtualization, SharePoint, Outsourcing, Process Engineering, Team Leadership, Firewalls, Business Management, Business Continuity, Mentoring, Strategic Planning, Business Analysis, Cisco, Network Security, VoIP, VMware, Contract Negotiations, Citrix, Budget Management, Architecture, Operations Management, SLA, Team Management
Education
Texas A&M University 1986 — 1991
BA, Speech Communications
JJ Pearce High School 1983 — 1986
Gena Ennis's Stream Global Services Experience 2007 - 2009
Job Technical expert support, training and management
Industry Consumer Electronics
Experience
Apple Inc. April 2012 - Present
Working Solutions 2009 - 2012
Stream Global Services 2007 - 2009
Sitel 2005 - 2007
Sitel 2003 - 2005
Skills
OS X, iWork, iOS, iPhone, Consumer Electronics, Product Management, Mac, Mobile Devices, Cross-functional Team..., Retail, Mac OS, Sales, iPad, Troubleshooting, Technical Support, iPad Development, Call Centers, Customer Experience, Customer Service, Training, Team Leadership
Education
George West High School - George West, TX 1991 — 1995
High School Diploma, General Studies
Texas A&M University-Corpus Christi
Biology, General
Apple Inc. April 2012 - Present
Working Solutions 2009 - 2012
Stream Global Services 2007 - 2009
Sitel 2005 - 2007
Sitel 2003 - 2005
Skills
OS X, iWork, iOS, iPhone, Consumer Electronics, Product Management, Mac, Mobile Devices, Cross-functional Team..., Retail, Mac OS, Sales, iPad, Troubleshooting, Technical Support, iPad Development, Call Centers, Customer Experience, Customer Service, Training, Team Leadership
Education
George West High School - George West, TX 1991 — 1995
High School Diploma, General Studies
Texas A&M University-Corpus Christi
Biology, General
Boncho Bonev Boncho Bonev's Stream Global Services Experience March 2011 - Present
Job coach at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services March 2011 - Present
Sutherland Global Services April 2009 - March 2011
Skills
Customer Service, Management, Training, Coaching, Team Leadership, Performance Management, Customer Satisfaction, Process Improvement, Project Management, Recruiting
Education
The Open University 2005 — 2009
Bachlor in Psychology, Psychology
Stream Global Services March 2011 - Present
Sutherland Global Services April 2009 - March 2011
Skills
Customer Service, Management, Training, Coaching, Team Leadership, Performance Management, Customer Satisfaction, Process Improvement, Project Management, Recruiting
Education
The Open University 2005 — 2009
Bachlor in Psychology, Psychology
Maycee Gough Maycee Gough's Stream Global Services Experience October 2011 - October 2012
Job Accountant at Great Western Bank
Industry Banking
Experience
Great Western Bank February 2014 - Present
maurices June 2012 - Present
Great Western Bank January 2013 - February 2014
Stream Global Services October 2011 - October 2012
Southwestern Advantage May 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Sales, Time Management, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Retail, Customer Experience, Call Centers, Telephone Skills
Education
The University of South Dakota 2013 — 2014
Master of Business Administration (M.B.A.), General Studies
The University of South Dakota 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Great Western Bank February 2014 - Present
maurices June 2012 - Present
Great Western Bank January 2013 - February 2014
Stream Global Services October 2011 - October 2012
Southwestern Advantage May 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Sales, Time Management, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Retail, Customer Experience, Call Centers, Telephone Skills
Education
The University of South Dakota 2013 — 2014
Master of Business Administration (M.B.A.), General Studies
The University of South Dakota 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alexis Ledesma's Stream Global Services Experience May 2013 - January 2014
Job Professional Consultant
Industry Financial Services
Experience
Aeropaq October 2014 - August 2015
Stream Global Services May 2013 - January 2014
Deloitte Centroamérica y República Dominicana September 2011 - April 2013
Grant Thornton LLP January 2011 - August 2011
Skills
Analysis, Business Analysis, Management Consulting, Project Management, Business Intelligence, Financial Analysis, Organizational..., Data Analysis
Education
Universidad Catolica Santo Domingo 2009 — 2014
Bachelor in Economics, Project Management
Aeropaq October 2014 - August 2015
Stream Global Services May 2013 - January 2014
Deloitte Centroamérica y República Dominicana September 2011 - April 2013
Grant Thornton LLP January 2011 - August 2011
Skills
Analysis, Business Analysis, Management Consulting, Project Management, Business Intelligence, Financial Analysis, Organizational..., Data Analysis
Education
Universidad Catolica Santo Domingo 2009 — 2014
Bachelor in Economics, Project Management
Shelden Gross Shelden Gross's Stream Global Services Experience May 2012 - November 2012
Job Groundskeeper at The University of South Dakota
Industry Health, Wellness and Fitness
Experience
The University of South Dakota May 2013 - Present
Stream Global Services May 2012 - November 2012
Department of Parks and Recreation Aberdeen SD May 2011 - August 2011
The University of South Dakota August 2010 - May 2011
Department of Parks and Recreation Aberdeen SD May 2010 - August 2010
Department of Parks and Recreation Aberdeen SD May 2009 - August 2009
Department of Parks and Recreation Aberdeen SD May 2008 - August 2008
Synergy Computer Solutions January 2006 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Access, Time Management, Computer Hardware, Healthcare Information..., Medical Technology, Information Technology, Technical Support
Education
The University of South Dakota 2008 — 2014
Bachelor of Science (B.S.), Health Science
Redfield High School 2004 — 2008
The University of South Dakota May 2013 - Present
Stream Global Services May 2012 - November 2012
Department of Parks and Recreation Aberdeen SD May 2011 - August 2011
The University of South Dakota August 2010 - May 2011
Department of Parks and Recreation Aberdeen SD May 2010 - August 2010
Department of Parks and Recreation Aberdeen SD May 2009 - August 2009
Department of Parks and Recreation Aberdeen SD May 2008 - August 2008
Synergy Computer Solutions January 2006 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Access, Time Management, Computer Hardware, Healthcare Information..., Medical Technology, Information Technology, Technical Support
Education
The University of South Dakota 2008 — 2014
Bachelor of Science (B.S.), Health Science
Redfield High School 2004 — 2008
Jason Rollison's Stream Global Services Experience August 2009 - September 2010
Job Long Term Substitute Teacher for the state of South Dakota
Industry E-Learning
Experience
Substitute Teacher for the state of South Dakota October 2014 - Present
Load King February 2014 - October 2014
Alorica October 2013 - December 2013
Hampton Inn January 2013 - December 2013
TMone July 2012 - December 2012
Barnes & Noble May 2011 - October 2011
Stream Global Services August 2009 - September 2010
KTIV-TV October 2007 - January 2009
KMEG 14 News May 2006 - August 2007
Skills
iPhone, Social Media, Web Design, Final Cut Pro, OS X, Video, SEO, Storytelling, WordPress, Television, Adobe Creative Suite, Editing, Facebook, Multimedia, Customer Service, Video Editing, Media Relations, Social Media Marketing, Social Networking, Public Speaking, Leadership
Education
The University of South Dakota 1992 — 1995
No, English
Substitute Teacher for the state of South Dakota October 2014 - Present
Load King February 2014 - October 2014
Alorica October 2013 - December 2013
Hampton Inn January 2013 - December 2013
TMone July 2012 - December 2012
Barnes & Noble May 2011 - October 2011
Stream Global Services August 2009 - September 2010
KTIV-TV October 2007 - January 2009
KMEG 14 News May 2006 - August 2007
Skills
iPhone, Social Media, Web Design, Final Cut Pro, OS X, Video, SEO, Storytelling, WordPress, Television, Adobe Creative Suite, Editing, Facebook, Multimedia, Customer Service, Video Editing, Media Relations, Social Media Marketing, Social Networking, Public Speaking, Leadership
Education
The University of South Dakota 1992 — 1995
No, English
Jordan Alton Jordan Alton's Stream Global Services Experience January 2008 - July 2012
Job Store Manager at Hollister Co.
Industry Retail
Experience
Hollister Co. November 2013 - Present
Stream Global Services January 2008 - July 2012
The University of South Dakota September 2007 - December 2011
Skills
Strategic Planning, Change Management, Management Consulting, Program Management, Leadership Development, Project Planning, Coaching, Organizational..., Microsoft Office, Marketing, Customer Service, Leadership, Sales, Time Management
Education
The University of South Dakota 2007 — 2011
Economics, Economics, Mathematics
Yankton High School 2003 — 2007
Diploma
Hollister Co. November 2013 - Present
Stream Global Services January 2008 - July 2012
The University of South Dakota September 2007 - December 2011
Skills
Strategic Planning, Change Management, Management Consulting, Program Management, Leadership Development, Project Planning, Coaching, Organizational..., Microsoft Office, Marketing, Customer Service, Leadership, Sales, Time Management
Education
The University of South Dakota 2007 — 2011
Economics, Economics, Mathematics
Yankton High School 2003 — 2007
Diploma
Jorge Casado Jorge Casado's Stream Global Services Experience February 2005 - April 2007
Job Language Coordinator at Languages Unlimited
Industry Translation and Localization
Experience
Languages Unlimited February 2013 - Present
Inovaware Teleservices, Inc. May 2007 - September 2012
Stream Global Services February 2005 - April 2007
Skills
Translation, Spanish, Teaching, Linguistics, Language Services, Teaching English as a..., Interpreting, Proofreading, PowerPoint, Teamwork, Microsoft Office, Consecutive..., English, QuickBooks, Supervisory Skills, Call Center..., Call Centers, Customer Service, Human Resources, Interviews, Inbound Marketing, Payroll, Management, Customer Satisfaction, Team Management, Team Leadership, Coaching
Education
Universidad Catolica Santo Domingo 1994 — 2000
Bachelor's degree, Marketing
Languages Unlimited February 2013 - Present
Inovaware Teleservices, Inc. May 2007 - September 2012
Stream Global Services February 2005 - April 2007
Skills
Translation, Spanish, Teaching, Linguistics, Language Services, Teaching English as a..., Interpreting, Proofreading, PowerPoint, Teamwork, Microsoft Office, Consecutive..., English, QuickBooks, Supervisory Skills, Call Center..., Call Centers, Customer Service, Human Resources, Interviews, Inbound Marketing, Payroll, Management, Customer Satisfaction, Team Management, Team Leadership, Coaching
Education
Universidad Catolica Santo Domingo 1994 — 2000
Bachelor's degree, Marketing
Dawn Patton's Stream Global Services Experience September 2013 - May 2014
Job Data Processor/ Expediter at Randstad (Department of Revenue AZ)
Industry Consumer Services
Experience
Randstad (Department of Revenue AZ) March 2015 - Present
FedEx Ground April 2013 - December 2014
Stream Global Services September 2013 - May 2014
Arizona Shuttle March 2007 - March 2013
UPS Freight July 2012 - October 2012
super shuttle September 2005 - February 2007
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Data Entry, Sales, Editing, Social Networking, Team Building, Illustrator, Filing, PowerPoint, Airports, Forklift Operator, Telephone Skills, Logistics, Outlook, Art, Event Planning, Distribution Center..., Team Leadership, Shipping, E-commerce, Social Media, Marketing Strategy, Microsoft Word, Community Outreach, Time Management, Training, Customer Satisfaction
Education
Trinity Christian College 2000 — 2001
none, Mathematics and Computer Science
rich east high school 1996 — 2000
diploma, general
crete monee elementary 1989 — 1995
Diplom, General Studies
Randstad (Department of Revenue AZ) March 2015 - Present
FedEx Ground April 2013 - December 2014
Stream Global Services September 2013 - May 2014
Arizona Shuttle March 2007 - March 2013
UPS Freight July 2012 - October 2012
super shuttle September 2005 - February 2007
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Data Entry, Sales, Editing, Social Networking, Team Building, Illustrator, Filing, PowerPoint, Airports, Forklift Operator, Telephone Skills, Logistics, Outlook, Art, Event Planning, Distribution Center..., Team Leadership, Shipping, E-commerce, Social Media, Marketing Strategy, Microsoft Word, Community Outreach, Time Management, Training, Customer Satisfaction
Education
Trinity Christian College 2000 — 2001
none, Mathematics and Computer Science
rich east high school 1996 — 2000
diploma, general
crete monee elementary 1989 — 1995
Diplom, General Studies
Stephonae Shoats's Stream Global Services Experience June 2012 - August 2012
Job Resident Advisor at University of New Mexico
Industry Higher Education
Experience
University of New Mexico January 2015 - Present
University of New Mexico May 2014 - Present
University of New Mexico January 2014 - Present
Walt Disney World May 2013 - January 2014
University of New Mexico August 2012 - May 2013
Stream Global Services June 2012 - August 2012
McDonald's Corporation May 2012 - July 2012
Sears Holdings Corporation May 2011 - December 2011
Skills
Microsoft Office, Customer Service, Management, Leadership, Public Speaking, Microsoft Word, PowerPoint, Event Planning, Project Management, Team Building, Time Management
Education
The University of New Mexico 2011 — 2016
Bachelor’s Degree, Double Major in Family Studies and Psychology
University of New Mexico January 2015 - Present
University of New Mexico May 2014 - Present
University of New Mexico January 2014 - Present
Walt Disney World May 2013 - January 2014
University of New Mexico August 2012 - May 2013
Stream Global Services June 2012 - August 2012
McDonald's Corporation May 2012 - July 2012
Sears Holdings Corporation May 2011 - December 2011
Skills
Microsoft Office, Customer Service, Management, Leadership, Public Speaking, Microsoft Word, PowerPoint, Event Planning, Project Management, Team Building, Time Management
Education
The University of New Mexico 2011 — 2016
Bachelor’s Degree, Double Major in Family Studies and Psychology
Stacey (Allen) O'Connor Stacey (Allen) O'Connor's Stream Global Services Experience June 2003 - November 2012
Job Business Professional and Student
Industry Higher Education
Experience
Fairview Township March 2013 - Present
The University of South Dakota April 2013 - August 2014
Stream Global Services June 2003 - November 2012
Coyoteopoly/South Dakota Shakespeare Festival August 2011 - July 2012
Skills
Sales, Management, Customer Retention, Sales Management, Leadership, Customer Service, Customer Satisfaction, Time Management, Call Centers, Coaching, Telemarketing, Social Media Marketing, Training, Customer Experience, Coaching on Behaviors, Microsoft Office, Communication Skills, Plannning, Workforce Management, Action Planning, Planning, Public Speaking, Business Process..., Graduate Recruitment, Marketing, Integrated Marketing, Email Marketing, Marketing Communications, Business Strategy, Communication, Event Planning, Social Media
Education
The University of South Dakota 2014 — 2015
Master of Business Administration (M.B.A.), Business/Commerce, General, Cumulative GPA 4.0
The University of South Dakota 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, 3.56
Western Iowa Tech Community College 2007 — 2009
NA, General Studies
Fairview Township March 2013 - Present
The University of South Dakota April 2013 - August 2014
Stream Global Services June 2003 - November 2012
Coyoteopoly/South Dakota Shakespeare Festival August 2011 - July 2012
Skills
Sales, Management, Customer Retention, Sales Management, Leadership, Customer Service, Customer Satisfaction, Time Management, Call Centers, Coaching, Telemarketing, Social Media Marketing, Training, Customer Experience, Coaching on Behaviors, Microsoft Office, Communication Skills, Plannning, Workforce Management, Action Planning, Planning, Public Speaking, Business Process..., Graduate Recruitment, Marketing, Integrated Marketing, Email Marketing, Marketing Communications, Business Strategy, Communication, Event Planning, Social Media
Education
The University of South Dakota 2014 — 2015
Master of Business Administration (M.B.A.), Business/Commerce, General, Cumulative GPA 4.0
The University of South Dakota 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, 3.56
Western Iowa Tech Community College 2007 — 2009
NA, General Studies
Sandra Laird Sandra Laird's Stream Global Services Experience October 2007 - April 2011
Job Communications Lead for Healthcare and Life Sciences services
Industry Writing and Editing
Experience
Dell May 2015 - Present
CA Technologies September 2014 - January 2015
Ryan September 2011 - September 2014
Stream Global Services October 2007 - April 2011
Ericsson, Inc July 2000 - April 2004
EXE Technologies April 1998 - July 2000
Skills
Public Speaking, Cross-functional Team..., Editing, Marketing Communications, Change Management, Software Documentation, Social Media, Customer Service, Marketing, Vendor Management, Salesforce.com, Strategic Planning, Budgets, Strategy, Call Centers, Training, Strategic Communications, Customer Experience, CRM, Market Research, Leadership, Internal Communications, Sales Management, Management, Writing, Program Management, Telecommunications, Project Management, Corporate Communications, Outsourcing, Team Building, Process Improvement
Education
The University of Texas at Dallas 2005 — 2007
Bachelor of Science, Business Administration
Dell May 2015 - Present
CA Technologies September 2014 - January 2015
Ryan September 2011 - September 2014
Stream Global Services October 2007 - April 2011
Ericsson, Inc July 2000 - April 2004
EXE Technologies April 1998 - July 2000
Skills
Public Speaking, Cross-functional Team..., Editing, Marketing Communications, Change Management, Software Documentation, Social Media, Customer Service, Marketing, Vendor Management, Salesforce.com, Strategic Planning, Budgets, Strategy, Call Centers, Training, Strategic Communications, Customer Experience, CRM, Market Research, Leadership, Internal Communications, Sales Management, Management, Writing, Program Management, Telecommunications, Project Management, Corporate Communications, Outsourcing, Team Building, Process Improvement
Education
The University of Texas at Dallas 2005 — 2007
Bachelor of Science, Business Administration
Brandon Scigliano's Stream Global Services Experience July 2013 - October 2013
Job PSS Technician at Asurion
Industry Wireless
Experience
Asurion October 2013 - Present
Stream Global Services July 2013 - October 2013
Christian Care-Phoenix February 2010 - August 2013
Westcor January 2005 - February 2010
Skills
IT Operations, IT Solutions, IT Outsourcing, Operations Management, Maintenance Management, Security Management, Facilities Management, System Monitoring, Alarm Systems, Fire Safety, Fire Suppression Systems, Fire Alarm, Security Operations, Alarm Management, Burglar Alarm, Project Management, Event Management, Management, CCTV, Dispatching, Communication Skills, Construction Safety, Public Safety, Electronic Payments, Yardi, Yardi Voyager, Microsoft Office, Microsoft Excel, Microsoft Word, Computers, Accountability, Customer Service, Phone Etiquette, Multi-line Phone, Phone Screening, Asset Protection, PowerPoint, Photoshop, Image Manipulation, Deep Tissue Massage, Chair Massage, HIPAA, Telecommunications, Geological Mapping, Leadership, Social Skills, Computer Network..., Data Entry, Medical Records, Healthcare
Education
The Bryman School of Arizona 2004 — 2005
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
The Bryman School of Arizona 2004 — 2005
Associate's degree, Massage Therapy/Therapeutic Massage
Asurion October 2013 - Present
Stream Global Services July 2013 - October 2013
Christian Care-Phoenix February 2010 - August 2013
Westcor January 2005 - February 2010
Skills
IT Operations, IT Solutions, IT Outsourcing, Operations Management, Maintenance Management, Security Management, Facilities Management, System Monitoring, Alarm Systems, Fire Safety, Fire Suppression Systems, Fire Alarm, Security Operations, Alarm Management, Burglar Alarm, Project Management, Event Management, Management, CCTV, Dispatching, Communication Skills, Construction Safety, Public Safety, Electronic Payments, Yardi, Yardi Voyager, Microsoft Office, Microsoft Excel, Microsoft Word, Computers, Accountability, Customer Service, Phone Etiquette, Multi-line Phone, Phone Screening, Asset Protection, PowerPoint, Photoshop, Image Manipulation, Deep Tissue Massage, Chair Massage, HIPAA, Telecommunications, Geological Mapping, Leadership, Social Skills, Computer Network..., Data Entry, Medical Records, Healthcare
Education
The Bryman School of Arizona 2004 — 2005
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
The Bryman School of Arizona 2004 — 2005
Associate's degree, Massage Therapy/Therapeutic Massage
Tasia Logan Tasia Logan's Stream Global Services Experience January 2012 - April 2012
Job Certified Salesforce Adminstrator/Developer; Certified Medical Assistant
Industry Information Technology and Services
Experience
Columbia Medical Practice September 2013 - January 2015
Columbia Medical Practice August 2013 - September 2013
Stream Global Services January 2012 - April 2012
Stream Global Services July 2011 - January 2012
Stream Global Services October 2010 - July 2011
The Limited October 2009 - September 2010
New York State Department of Labor March 2009 - August 2009
Skills
Technical Leadership, Customer Relations, Customization, Customer Focus, Customer Retention, Customer Satisfaction, Administration, Database Administration, System Administration, Office Administration, Administrative Support, Typing, Multitasker, Analysis, Business Analysis, Financial Analysis, Data Analysis, Analytics, Systems Analysis, Comprehension, Imaging, Image Processing, Data Entry, Data Management, Resume Writing, Documentation, Payroll Administration, Microsoft Office, Excel, PowerPoint, Word, Microsoft Works, WordPerfect, Call Center, Keyboarding, Administrative..., Customer Service, Microsoft Excel, Call Centers, Troubleshooting, Management, Microsoft Word, Salesforce.com..., Salesforce.com, Leadership, SQL, Salesforce Administrator, Microsoft Office 2007, Force.com, Customer Support
Education
Fortis Institute 2012 — 2013
Diploma, Medical/Clinical Assistant, 3.84
The Community College of Baltimore County 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Towson University 2005 — 2007
Business Administration and Management, General
Columbia Medical Practice September 2013 - January 2015
Columbia Medical Practice August 2013 - September 2013
Stream Global Services January 2012 - April 2012
Stream Global Services July 2011 - January 2012
Stream Global Services October 2010 - July 2011
The Limited October 2009 - September 2010
New York State Department of Labor March 2009 - August 2009
Skills
Technical Leadership, Customer Relations, Customization, Customer Focus, Customer Retention, Customer Satisfaction, Administration, Database Administration, System Administration, Office Administration, Administrative Support, Typing, Multitasker, Analysis, Business Analysis, Financial Analysis, Data Analysis, Analytics, Systems Analysis, Comprehension, Imaging, Image Processing, Data Entry, Data Management, Resume Writing, Documentation, Payroll Administration, Microsoft Office, Excel, PowerPoint, Word, Microsoft Works, WordPerfect, Call Center, Keyboarding, Administrative..., Customer Service, Microsoft Excel, Call Centers, Troubleshooting, Management, Microsoft Word, Salesforce.com..., Salesforce.com, Leadership, SQL, Salesforce Administrator, Microsoft Office 2007, Force.com, Customer Support
Education
Fortis Institute 2012 — 2013
Diploma, Medical/Clinical Assistant, 3.84
The Community College of Baltimore County 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Towson University 2005 — 2007
Business Administration and Management, General
Carlos Antonio Gil Carlos Antonio Gil's Stream Global Services Experience 2011 - 2012
Job Video Editor, Programmer, Graphic Designer, Actor
Industry Entertainment
Experience
Gil & Compañía, SRL 2009 - Present
Freelance 2006 - Present
Grupo Teatral Franklin Domínguez 2012 - 2014
Stream Global Services 2011 - 2012
Para Qué Mirar, 100.1 fm 2008 - 2008
Banco BHD 2002 - 2003
Skills
Programming, Video Editing, Web Design, Graphic Design, Acting, JavaScript, HTML
Education
Centro Cultural de la Embajada de España en República Dominicana 2008 — 2008
AVID Certification, Video Editing
Escuela Nacional de Arte Dramático 2007 — 2008
Theater
Universidad APEC 2001 — 2004
Advertising
Instituto Cultural Domínico-Americano 1995 — 2002
Junior Advanced Courses Graduate, English
Colegio Decroly 2000 — 2001
High School Graduate
Colegio Quisqueya 1994 — 2000
Gil & Compañía, SRL 2009 - Present
Freelance 2006 - Present
Grupo Teatral Franklin Domínguez 2012 - 2014
Stream Global Services 2011 - 2012
Para Qué Mirar, 100.1 fm 2008 - 2008
Banco BHD 2002 - 2003
Skills
Programming, Video Editing, Web Design, Graphic Design, Acting, JavaScript, HTML
Education
Centro Cultural de la Embajada de España en República Dominicana 2008 — 2008
AVID Certification, Video Editing
Escuela Nacional de Arte Dramático 2007 — 2008
Theater
Universidad APEC 2001 — 2004
Advertising
Instituto Cultural Domínico-Americano 1995 — 2002
Junior Advanced Courses Graduate, English
Colegio Decroly 2000 — 2001
High School Graduate
Colegio Quisqueya 1994 — 2000
Shelby Lynn Shelby Lynn's Stream Global Services Experience June 2013 - December 2013
Job Professional Business Student
Industry Nonprofit Organization Management
Experience
Hyatt Regency Tamaya Resort & Spa June 2015 - Present
Stream Global Services June 2013 - December 2013
Premiere Cinemas October 2011 - June 2013
Skills
Travel, Accounting, Microsoft Office, Sales, Customer Service, Customer Retention, Inventory Management, Customer Satisfaction, Customer Experience, Call Centers, Data Entry, Teamwork, Microsoft Excel
Education
The University of New Mexico - Robert O. Anderson School of Management 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business
Swansea University
Exchange Program
Rio Rancho High School 2007 — 2011
High School Diploma
Hyatt Regency Tamaya Resort & Spa June 2015 - Present
Stream Global Services June 2013 - December 2013
Premiere Cinemas October 2011 - June 2013
Skills
Travel, Accounting, Microsoft Office, Sales, Customer Service, Customer Retention, Inventory Management, Customer Satisfaction, Customer Experience, Call Centers, Data Entry, Teamwork, Microsoft Excel
Education
The University of New Mexico - Robert O. Anderson School of Management 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business
Swansea University
Exchange Program
Rio Rancho High School 2007 — 2011
High School Diploma
Cesar Adames Cesar Adames's Stream Global Services Experience October 2012 - January 2014
Job Salesforce Certified Admin, Consultant, and Developer.
Industry Internet
Experience
Salesforce May 2015 - Present
Salesforce February 2014 - May 2015
Stream Global Services October 2012 - January 2014
US Army February 2006 - August 2012
Edison Job Corps Academy January 2004 - August 2006
Skills
Object Oriented Design, Relational Databases, Data Entry, Data Recovery, Programming, Database Administration, Salesforce.com..., Salesforce.com..., Force.com, Troubleshooting, Technical Support, Analytics, Call Centers, Customer Satisfaction, Data Analysis, APIs, Salesforce.com..., Internet Troubleshooting, Case Managment, Customer Experience, Workflow and Validation, Apex Data Loader, Long-term Customer..., Business Process..., Computer Hardware, Web Design, JavaScript, HTML 5, Python, Remote Access, Customer Service, Computer Repair, Cloud Computing, Computer Maintenance, Computer Network..., Servers, Software Installation, Hardware Installation, Outsourcing, Salesforce.com..., Network Security, Physical Security, Network Architecture, Firewalls, Web Development, Databases, SSL Certificates, Host Intrusion..., Object Oriented..., Risk Management
Education
Kaplan University 2013 — 2017
Bachelor's degree, Information Technology, 4.0
North Central Institute 2010 — 2011
Logistics, Materials, and Supply Chain Management
Thomas Edison State College 2010 — 2011
Army University 2010 — 2010
Military and Strategic Leadership
Army Non Commissioned Academy 2009 — 2009
Military and Strategic Leadership
Army Basic combat 2006 — 2006
Military Training
US Army Ordnance School 2006 — 2006
Electrical/Electronics Maintenance and Repair Technology
Edison Job Corps 2005 — 2006
Electrical/Electronics Equipment Installation and Repair, General
Emerson Highschool
Salesforce May 2015 - Present
Salesforce February 2014 - May 2015
Stream Global Services October 2012 - January 2014
US Army February 2006 - August 2012
Edison Job Corps Academy January 2004 - August 2006
Skills
Object Oriented Design, Relational Databases, Data Entry, Data Recovery, Programming, Database Administration, Salesforce.com..., Salesforce.com..., Force.com, Troubleshooting, Technical Support, Analytics, Call Centers, Customer Satisfaction, Data Analysis, APIs, Salesforce.com..., Internet Troubleshooting, Case Managment, Customer Experience, Workflow and Validation, Apex Data Loader, Long-term Customer..., Business Process..., Computer Hardware, Web Design, JavaScript, HTML 5, Python, Remote Access, Customer Service, Computer Repair, Cloud Computing, Computer Maintenance, Computer Network..., Servers, Software Installation, Hardware Installation, Outsourcing, Salesforce.com..., Network Security, Physical Security, Network Architecture, Firewalls, Web Development, Databases, SSL Certificates, Host Intrusion..., Object Oriented..., Risk Management
Education
Kaplan University 2013 — 2017
Bachelor's degree, Information Technology, 4.0
North Central Institute 2010 — 2011
Logistics, Materials, and Supply Chain Management
Thomas Edison State College 2010 — 2011
Army University 2010 — 2010
Military and Strategic Leadership
Army Non Commissioned Academy 2009 — 2009
Military and Strategic Leadership
Army Basic combat 2006 — 2006
Military Training
US Army Ordnance School 2006 — 2006
Electrical/Electronics Maintenance and Repair Technology
Edison Job Corps 2005 — 2006
Electrical/Electronics Equipment Installation and Repair, General
Emerson Highschool
Rocky Welker Rocky Welker's Stream Global Services Experience January 2010 - November 2012
Job Executive Director at Big Brothers Big Sisters of Siouxland
Industry Nonprofit Organization Management
Experience
Big Brothers Big Sisters of Siouxland May 2013 - Present
Stream Global Services January 2010 - November 2012
Big Brothers Big Sisters May 2012 - August 2012
Skills
Non-profit Board..., Fundraising, Customer Retention, Employee Management, Corporate Partnership..., Sociology, Analytical Reasoning, Volunteer Management, Teamwork, Leadership, Conflict Resolution, Policy, Program Evaluation
Education
The University of South Dakota 2011 — 2013
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management, 4.0
The University of South Dakota 2009 — 2011
Bachelor of Science (BS), Sociology
Dakota Valley
Big Brothers Big Sisters of Siouxland May 2013 - Present
Stream Global Services January 2010 - November 2012
Big Brothers Big Sisters May 2012 - August 2012
Skills
Non-profit Board..., Fundraising, Customer Retention, Employee Management, Corporate Partnership..., Sociology, Analytical Reasoning, Volunteer Management, Teamwork, Leadership, Conflict Resolution, Policy, Program Evaluation
Education
The University of South Dakota 2011 — 2013
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management, 4.0
The University of South Dakota 2009 — 2011
Bachelor of Science (BS), Sociology
Dakota Valley
Darrell Jones Darrell Jones's Stream Global Services Experience December 2007 - June 2013
Job Global BPO Business Development Executive
Industry Outsourcing/Offshoring
Experience
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
Hector Peralta Hector Peralta's Stream Global Services Experience June 2011 - May 2012
Job Call Center Professional
Industry Information Services
Experience
Alorica May 2012 - November 2014
Stream Global Services June 2011 - May 2012
APAC Customer Services April 2009 - April 2011
Rococo Investments Incorporated April 2007 - April 2009
Stream Global Services March 2005 - April 2007
Supra Telecom February 2003 - March 2005
Opalo S.A. February 2001 - August 2002
Skills
Six Sigma, Customer Service, Customer Satisfaction, Operations Management, BPO, Training, Microsoft Excel, Project Management, Management, Customer Experience..., Outsourcing, Workforce Management, Call Centers, Vendor Management, IEX Total View, Quality Management, Quality Assurance, Contact Centers, Customer Experience, Team Management, Service Delivery, Offshoring, Call Center Development, Coaching, Employee Training, Soft Skills, Centro de llamadas, Administración de la..., Subcontratación, Servicio de atención al..., Experiencia del cliente
Education
Universidad APEC 2001 — 2002
Graphic Design, Design and Applied Arts
Alorica May 2012 - November 2014
Stream Global Services June 2011 - May 2012
APAC Customer Services April 2009 - April 2011
Rococo Investments Incorporated April 2007 - April 2009
Stream Global Services March 2005 - April 2007
Supra Telecom February 2003 - March 2005
Opalo S.A. February 2001 - August 2002
Skills
Six Sigma, Customer Service, Customer Satisfaction, Operations Management, BPO, Training, Microsoft Excel, Project Management, Management, Customer Experience..., Outsourcing, Workforce Management, Call Centers, Vendor Management, IEX Total View, Quality Management, Quality Assurance, Contact Centers, Customer Experience, Team Management, Service Delivery, Offshoring, Call Center Development, Coaching, Employee Training, Soft Skills, Centro de llamadas, Administración de la..., Subcontratación, Servicio de atención al..., Experiencia del cliente
Education
Universidad APEC 2001 — 2002
Graphic Design, Design and Applied Arts
William Carlo Espinosa William Carlo Espinosa's Stream Global Services Experience February 2006 - December 2010
Job Barista at HMS Host
Industry Food & Beverages
Experience
HMS Host November 2011 - Present
QuickStop - McArthur June 2011 - October 2011
Stream Global Services February 2006 - December 2010
Belco Marketing, Inc March 2000 - February 2005
Sound Stream Entertainment, Inc May 1999 - October 1999
Manila Hotel August 1997 - August 1998
Skills
Clerical Skills, Computer Hardware, Computer Maintenance, Cooking, Troubleshooting, Customer Service, Technical Support, Hotels, Restaurants, Telephone Skills, Data Entry, Food, Coaching, Cash Handling Experience, Phone Etiquette, Cash Register, Computer Repair, Help Desk Support, Customer Support, Food Preparation, Food Service, Food Safety, Servers, Information Technology
Education
The Philippine Women's University 1995 — 1997
Hotel And Restaurant Administration
The Philippine Women's University 1992 — 1994
Computer Programmer
HMS Host November 2011 - Present
QuickStop - McArthur June 2011 - October 2011
Stream Global Services February 2006 - December 2010
Belco Marketing, Inc March 2000 - February 2005
Sound Stream Entertainment, Inc May 1999 - October 1999
Manila Hotel August 1997 - August 1998
Skills
Clerical Skills, Computer Hardware, Computer Maintenance, Cooking, Troubleshooting, Customer Service, Technical Support, Hotels, Restaurants, Telephone Skills, Data Entry, Food, Coaching, Cash Handling Experience, Phone Etiquette, Cash Register, Computer Repair, Help Desk Support, Customer Support, Food Preparation, Food Service, Food Safety, Servers, Information Technology
Education
The Philippine Women's University 1995 — 1997
Hotel And Restaurant Administration
The Philippine Women's University 1992 — 1994
Computer Programmer
Johanny Guzman Johanny Guzman's Stream Global Services Experience January 2005 - June 2006
Job COO at KIARAS Cloud Workforce Management Software
Industry Computer Software
Experience
Kiaras August 2013 - Present
KIARAS January 2011 - August 2013
KCS Enterprises September 2009 - January 2013
Saniconsult April 2006 - May 2008
Stream Global Services January 2005 - June 2006
Skills
Outstanding Customer..., Medical Education, General Administration, Project Planning, Time Management, Operations Management, Quality Assurance, Quality Management, Microsoft Office, Process Improvement, Team Building, Training, Software Documentation, Negotiation, Team Leadership, Coaching, Team Management, Project Management, Change Management, Sales, Analysis, Customer Service, English, Customer Satisfaction, Product Development, Leadership, Security, Marketing, Performance Management, Windows, Cloud Computing, Program Management, CRM, Strategic Planning, Business Development, Start-ups, Contract Negotiation, Management, Business Strategy, New Business Development, Marketing Strategy, Sales Management, Account Management
Education
Universidad Central del Este 1998 — 2005
Medical Doctor, Health
Universidad Central del Este 1997 — 2005
Doctor en Medicina
Kiaras August 2013 - Present
KIARAS January 2011 - August 2013
KCS Enterprises September 2009 - January 2013
Saniconsult April 2006 - May 2008
Stream Global Services January 2005 - June 2006
Skills
Outstanding Customer..., Medical Education, General Administration, Project Planning, Time Management, Operations Management, Quality Assurance, Quality Management, Microsoft Office, Process Improvement, Team Building, Training, Software Documentation, Negotiation, Team Leadership, Coaching, Team Management, Project Management, Change Management, Sales, Analysis, Customer Service, English, Customer Satisfaction, Product Development, Leadership, Security, Marketing, Performance Management, Windows, Cloud Computing, Program Management, CRM, Strategic Planning, Business Development, Start-ups, Contract Negotiation, Management, Business Strategy, New Business Development, Marketing Strategy, Sales Management, Account Management
Education
Universidad Central del Este 1998 — 2005
Medical Doctor, Health
Universidad Central del Este 1997 — 2005
Doctor en Medicina
Jason Woockman Jason Woockman's Stream Global Services Experience June 2009 - July 2010
Job Actuarial Associate at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry Insurance
Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Amerigroup Corporation September 2012 - November 2014
Humana July 2011 - September 2012
Humana July 2010 - July 2011
Stream Global Services June 2009 - July 2010
University of South Dakota September 2006 - May 2009
Skills
SAS, Data Analysis, Statistics, Microsoft Excel, Actuarial Science, SQL, Analytics, Predictive Modeling, Access, VBA, Microsoft Word, SAS programming, SPSS, Data Mining
Education
The University of South Dakota 2006 — 2010
Bachelor of Science (B.S.), Mathematics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Amerigroup Corporation September 2012 - November 2014
Humana July 2011 - September 2012
Humana July 2010 - July 2011
Stream Global Services June 2009 - July 2010
University of South Dakota September 2006 - May 2009
Skills
SAS, Data Analysis, Statistics, Microsoft Excel, Actuarial Science, SQL, Analytics, Predictive Modeling, Access, VBA, Microsoft Word, SAS programming, SPSS, Data Mining
Education
The University of South Dakota 2006 — 2010
Bachelor of Science (B.S.), Mathematics
Ian Caywood Ian Caywood's Stream Global Services Experience January 2008 - June 2008
Job Freelance Illustrator and Designer
Industry Restaurants
Experience
Ianimation June 2008 - Present
DMA Solutions Portland October 2013 - March 2014
Chuck's Produce and Street Market April 2011 - August 2013
Tommy O's Pacific Rim Grill March 2009 - March 2011
Stream Global Services January 2008 - June 2008
Skills
Storyboarding, Illustration, Illustrator, Adobe Creative Suite, Concept Design, Digital Painting, Drawing, Painting, Sculpture, Photoshop, Graphic Design, Art, Traditional Animation, Fine Art
Education
The Art Institute of Portland 2002 — 2009
BA, Animation, Video and Sound Editing
Ianimation June 2008 - Present
DMA Solutions Portland October 2013 - March 2014
Chuck's Produce and Street Market April 2011 - August 2013
Tommy O's Pacific Rim Grill March 2009 - March 2011
Stream Global Services January 2008 - June 2008
Skills
Storyboarding, Illustration, Illustrator, Adobe Creative Suite, Concept Design, Digital Painting, Drawing, Painting, Sculpture, Photoshop, Graphic Design, Art, Traditional Animation, Fine Art
Education
The Art Institute of Portland 2002 — 2009
BA, Animation, Video and Sound Editing
Angela Clayton's Stream Global Services Experience November 2013 - April 2014
Job Director, Digital & Social Media
Industry Marketing and Advertising
Experience
Convergys April 2014 - Present
Stream Global Services November 2013 - April 2014
Stream Global Services September 2012 - November 2013
Starz Entertainment August 2010 - September 2012
Starz Entertainment July 2007 - November 2010
Starz Entertainment, LLC March 2006 - June 2007
Starz Entertainment July 2004 - March 2006
Genesys Conferencing, Inc. February 2002 - March 2004
Genesys Conferencing, Inc. January 2001 - February 2002
Abercrombie & Fitch August 2000 - January 2001
Skills
Digital Marketing, Social Media Marketing, Email Marketing, Marketing Communications, Social Media, Marketing Strategy, Mobile Marketing, Digital Strategy, Web Analytics, Lead Generation, Account Management, SEM, Content Strategy, Social Networking, PPC, Omniture, Brand Management, Business Development, Web 2.0, Web Design, Management, Leadership, Facebook, Strategic Partnerships, Brand Development, Advertising, New Media, Online Marketing, Marketing, Integrated Marketing, Online Advertising, Direct Marketing, Digital Media, Interactive Marketing, SEO
Education
University of Colorado Denver 2002 — 2005
MBA, Business Adminstration
The University of South Dakota 1995 — 2000
BS, Communications & Business
Convergys April 2014 - Present
Stream Global Services November 2013 - April 2014
Stream Global Services September 2012 - November 2013
Starz Entertainment August 2010 - September 2012
Starz Entertainment July 2007 - November 2010
Starz Entertainment, LLC March 2006 - June 2007
Starz Entertainment July 2004 - March 2006
Genesys Conferencing, Inc. February 2002 - March 2004
Genesys Conferencing, Inc. January 2001 - February 2002
Abercrombie & Fitch August 2000 - January 2001
Skills
Digital Marketing, Social Media Marketing, Email Marketing, Marketing Communications, Social Media, Marketing Strategy, Mobile Marketing, Digital Strategy, Web Analytics, Lead Generation, Account Management, SEM, Content Strategy, Social Networking, PPC, Omniture, Brand Management, Business Development, Web 2.0, Web Design, Management, Leadership, Facebook, Strategic Partnerships, Brand Development, Advertising, New Media, Online Marketing, Marketing, Integrated Marketing, Online Advertising, Direct Marketing, Digital Media, Interactive Marketing, SEO
Education
University of Colorado Denver 2002 — 2005
MBA, Business Adminstration
The University of South Dakota 1995 — 2000
BS, Communications & Business
Arthur Lynch Arthur Lynch's Stream Global Services Experience May 2010 - March 2011
Job Wildlife Biology/Evolutionary Biology Student
Industry Environmental Services
Experience
Bunk Backpackers/Birdees La Cocina Mexican Restaurant March 2013 - August 2013
Legal Sea Foods June 2011 - December 2011
Stream Global Services May 2010 - March 2011
United States Air Force May 2008 - November 2009
TJ's Restaurant June 1999 - August 2005
Skills
Zoology, Technical Writing, Communication, Computers, Microsoft Office, Laboratory Skills, Logical Thinker, Wildlife Conservation, Strategic Planning, Wildlife Biology, Numerical Analysis, Networking, Accurate Data Entry, Creative Problem Solving, Customer Service, Windows, Typing, Research, Environmental Awareness, Internet, Displaying Ideas, Investigation, Evaluation, Goal Setting, Leadership
Education
University of Massachusetts Boston 2012 — 2015
Bachelor's Degree, Wildlife Biology/Evolutionary Biology, 3.1
The University of Queensland 2013 — 2013
Study Abroad Spring 2013, Wildlife Biology, 2.7
Western Iowa Tech Community College 2010 — 2010
No degree, Biology
Herkimer County Community College 2006 — 2007
No degree, Biology
Bunk Backpackers/Birdees La Cocina Mexican Restaurant March 2013 - August 2013
Legal Sea Foods June 2011 - December 2011
Stream Global Services May 2010 - March 2011
United States Air Force May 2008 - November 2009
TJ's Restaurant June 1999 - August 2005
Skills
Zoology, Technical Writing, Communication, Computers, Microsoft Office, Laboratory Skills, Logical Thinker, Wildlife Conservation, Strategic Planning, Wildlife Biology, Numerical Analysis, Networking, Accurate Data Entry, Creative Problem Solving, Customer Service, Windows, Typing, Research, Environmental Awareness, Internet, Displaying Ideas, Investigation, Evaluation, Goal Setting, Leadership
Education
University of Massachusetts Boston 2012 — 2015
Bachelor's Degree, Wildlife Biology/Evolutionary Biology, 3.1
The University of Queensland 2013 — 2013
Study Abroad Spring 2013, Wildlife Biology, 2.7
Western Iowa Tech Community College 2010 — 2010
No degree, Biology
Herkimer County Community College 2006 — 2007
No degree, Biology
Rosita Amaya Rosita Amaya's Stream Global Services Experience August 2010 - June 2014
Job Customer Support Agent Level 2 at ElanceoDesk
Industry Internet
Experience
Elance-oDesk June 2014 - Present
Stream Global Services August 2010 - June 2014
Stream Global Services March 2011 - April 2012
Stream Global Services August 2010 - March 2011
Stream International Corporation October 2007 - July 2009
Art Institute of Portland December 2006 - March 2007
Vesta - Randstad December 2005 - February 2006
Volt Services Group August 2003 - February 2005
Skills
Photoshop, Troubleshooting, After Effects, Technical Support, Call Centers, Customer Service, Premiere, Advertising, Adobe Acrobat, OS X, Maya, HTML, Windows 7, Storyboarding, Animation, Final Cut Pro, Computer Animation, Character Animation, Video Editing, Adobe Creative Suite, Flash, CSS, Compositing, 3D
Education
The Art Institute of Portland 2003 — 2007
Bachelors of Science, Media Arts and Animation
Elance-oDesk June 2014 - Present
Stream Global Services August 2010 - June 2014
Stream Global Services March 2011 - April 2012
Stream Global Services August 2010 - March 2011
Stream International Corporation October 2007 - July 2009
Art Institute of Portland December 2006 - March 2007
Vesta - Randstad December 2005 - February 2006
Volt Services Group August 2003 - February 2005
Skills
Photoshop, Troubleshooting, After Effects, Technical Support, Call Centers, Customer Service, Premiere, Advertising, Adobe Acrobat, OS X, Maya, HTML, Windows 7, Storyboarding, Animation, Final Cut Pro, Computer Animation, Character Animation, Video Editing, Adobe Creative Suite, Flash, CSS, Compositing, 3D
Education
The Art Institute of Portland 2003 — 2007
Bachelors of Science, Media Arts and Animation
Amelia Payne Amelia Payne's Stream Global Services Experience November 2011 - January 2012
Job K12 Professional School Counselor at Climax Springs RIV School District
Industry Mental Health Care
Experience
Climax Springs R-IV School District July 2014 - Present
Glen Oaks Country Club January 2013 - December 2014
Mehlville School District January 2014 - June 2014
Star Human Resources January 2014 - June 2014
The University of South Dakota September 2013 - January 2014
Counseling & School Psychological Services Center, The University of South Dakota January 2013 - May 2013
Glen Oaks Country Club May 2011 - August 2012
Stream Global Services November 2011 - January 2012
The University of South Dakota August 2011 - December 2011
The University of South Dakota May 2010 - May 2011
Skills
School Counseling, Public Relations, Career Counseling, Social Media, Research, First Aid Certified, CPR Certified, AED Certified, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Facebook, Microsoft Excel, Editing
Education
The University of South Dakota 2012 — 2014
Master's Degree, School Counseling, Second Year
The University of South Dakota 2007 — 2011
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Climax Springs R-IV School District July 2014 - Present
Glen Oaks Country Club January 2013 - December 2014
Mehlville School District January 2014 - June 2014
Star Human Resources January 2014 - June 2014
The University of South Dakota September 2013 - January 2014
Counseling & School Psychological Services Center, The University of South Dakota January 2013 - May 2013
Glen Oaks Country Club May 2011 - August 2012
Stream Global Services November 2011 - January 2012
The University of South Dakota August 2011 - December 2011
The University of South Dakota May 2010 - May 2011
Skills
School Counseling, Public Relations, Career Counseling, Social Media, Research, First Aid Certified, CPR Certified, AED Certified, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Facebook, Microsoft Excel, Editing
Education
The University of South Dakota 2012 — 2014
Master's Degree, School Counseling, Second Year
The University of South Dakota 2007 — 2011
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Brian McIver Brian McIver's Stream Global Services Experience August 2007 - February 2008
Job On Site Technician at Computer Stores Northwest
Industry Computer Hardware
Experience
The Mac Store April 2013 - March 2014
Daimler August 2012 - May 2013
Xerox Services October 2010 - March 2012
Stream Global Services August 2007 - February 2008
ART INSTITUTE OF PORTLAND April 2003 - March 2007
Skills
Troubleshooting, Customer Service, Apple Certified, Technology, Home Networking, home entertainment, Apple Support, Final Cut Pro, Operating Systems, Mac, Hardware, Adobe Creative Suite, Windows, After Effects, Home Video, Technical Support, Windows 7, OS X, Computer Hardware
Education
The Art Institute of Portland 2003 — 2007
B.F.A, Digital Media Production
The Mac Store April 2013 - March 2014
Daimler August 2012 - May 2013
Xerox Services October 2010 - March 2012
Stream Global Services August 2007 - February 2008
ART INSTITUTE OF PORTLAND April 2003 - March 2007
Skills
Troubleshooting, Customer Service, Apple Certified, Technology, Home Networking, home entertainment, Apple Support, Final Cut Pro, Operating Systems, Mac, Hardware, Adobe Creative Suite, Windows, After Effects, Home Video, Technical Support, Windows 7, OS X, Computer Hardware
Education
The Art Institute of Portland 2003 — 2007
B.F.A, Digital Media Production
Geneve Glenda Almase, MSIT's Stream Global Services Experience November 2009 - February 2010
Job
Industry Information Technology and Services
Experience
The University of Texas - Pan American January 2014 - March 2014
The University of Texas - Pan American September 2012 - January 2014
Flowserve June 2010 - January 2014
South Texas College August 2010 - December 2010
Organization of American States March 2010 - June 2010
Stream Global Services November 2009 - February 2010
Williamson County September 2009 - October 2009
VeriSign July 2008 - June 2009
Calypso Technology January 2008 - July 2008
Synaptics February 2007 - November 2007
Skills
Oracle HR, Oracle E-Business Suite, Oracle Applications, Testing, PL/SQL, Project Management, SQL, Oracle Fusion HCM, UPK, Oracle SSHR, Oracle iRecruitment, Workflow, AME, Awesomeness, General Awesomeness, Talent Management, HRIS, HRMS, SOX Compliancy, HIPAA, Web Design, MS Office, MS Project, MS Visio
Education
University of Phoenix 2008 — 2014
Doctorate, Management and Information Systems Technology
The University of Texas-Pan American 2003 — 2005
MS, Information Technology
Assumption College 1995 — 1999
BS, Management Information Systems
Saint Bridget's College 1991 — 1995
HS
Divine Child School 1985 — 1991
The University of Texas - Pan American January 2014 - March 2014
The University of Texas - Pan American September 2012 - January 2014
Flowserve June 2010 - January 2014
South Texas College August 2010 - December 2010
Organization of American States March 2010 - June 2010
Stream Global Services November 2009 - February 2010
Williamson County September 2009 - October 2009
VeriSign July 2008 - June 2009
Calypso Technology January 2008 - July 2008
Synaptics February 2007 - November 2007
Skills
Oracle HR, Oracle E-Business Suite, Oracle Applications, Testing, PL/SQL, Project Management, SQL, Oracle Fusion HCM, UPK, Oracle SSHR, Oracle iRecruitment, Workflow, AME, Awesomeness, General Awesomeness, Talent Management, HRIS, HRMS, SOX Compliancy, HIPAA, Web Design, MS Office, MS Project, MS Visio
Education
University of Phoenix 2008 — 2014
Doctorate, Management and Information Systems Technology
The University of Texas-Pan American 2003 — 2005
MS, Information Technology
Assumption College 1995 — 1999
BS, Management Information Systems
Saint Bridget's College 1991 — 1995
HS
Divine Child School 1985 — 1991
Elva Connelly's Stream Global Services Experience July 2010 - Present
Job Executive Client Partner at Convergys
Industry E-Learning
Experience
Convergys March 2014 - Present
Convergys March 2014 - Present
Stream Global Services July 2010 - Present
Stream Global Services April 2009 - September 2010
Gateway November 1992 - March 2009
Skills
Leadership, Cross-functional Team..., Customer Experience, Service Delivery, BPO, Customer Service, Team Building, Financial Reporting, Call Center, Call Centers, Contact Centers, Team Management, Operations Management, Organizational..., Workforce Management, Professional Services, Business Development, Management, Financial Analysis, SaaS, Outsourcing, Change Management, Customer Satisfaction, Vendor Management, Program Management, Management Consulting, Project Management, Proposal Writing, Account Management, Strategy, CRM, Team Leadership, Business Process..., Managed Services, Salesforce.com, Process Improvement, Performance Management, Cloud Computing, Talent Management
Education
The University of South Dakota 1984 — 1988
Convergys March 2014 - Present
Convergys March 2014 - Present
Stream Global Services July 2010 - Present
Stream Global Services April 2009 - September 2010
Gateway November 1992 - March 2009
Skills
Leadership, Cross-functional Team..., Customer Experience, Service Delivery, BPO, Customer Service, Team Building, Financial Reporting, Call Center, Call Centers, Contact Centers, Team Management, Operations Management, Organizational..., Workforce Management, Professional Services, Business Development, Management, Financial Analysis, SaaS, Outsourcing, Change Management, Customer Satisfaction, Vendor Management, Program Management, Management Consulting, Project Management, Proposal Writing, Account Management, Strategy, CRM, Team Leadership, Business Process..., Managed Services, Salesforce.com, Process Improvement, Performance Management, Cloud Computing, Talent Management
Education
The University of South Dakota 1984 — 1988
Heather Mahan's Stream Global Services Experience February 2008 - Present
Job HR Project Manager
Industry Human Resources
Experience
Stream Global Services February 2008 - Present
AIMCO March 2007 - February 2008
AIMCO January 2005 - March 2007
Baylor Plano Regional Medical July 2004 - January 2005
VarTec Telecom 2000 - 2003
Education
Texas Woman's University 1994 — 1998
Stream Global Services February 2008 - Present
AIMCO March 2007 - February 2008
AIMCO January 2005 - March 2007
Baylor Plano Regional Medical July 2004 - January 2005
VarTec Telecom 2000 - 2003
Education
Texas Woman's University 1994 — 1998
Colleen Strati's Stream Global Services Experience April 2012 - Present
Job Finance Manager
Industry Accounting
Experience
Stream Global Services April 2012 - Present
Progress Software September 2009 - April 2012
Progress Software April 2007 - September 2009
Invention Machine January 2005 - April 2007
Parent, McLaughlin and Nangle 2002 - 2005
Healy & Healy July 1999 - September 2002
Education
Stonehill College 1995 — 1999
Stream Global Services April 2012 - Present
Progress Software September 2009 - April 2012
Progress Software April 2007 - September 2009
Invention Machine January 2005 - April 2007
Parent, McLaughlin and Nangle 2002 - 2005
Healy & Healy July 1999 - September 2002
Education
Stonehill College 1995 — 1999
Barbara Weyl's Stream Global Services Experience April 2011 - March 2014
Job Retired
Industry Human Resources
Experience
Retired March 2014 - Present
Stream Global Services April 2011 - March 2014
GE May 1974 - April 2011
Skills
Human Resources, Performance Management, Personnel Management, HRIS, Talent Acquisition, Organizational..., Organizational..., Talent Management, Change Management, Succession Planning, Workforce Planning, Employee Relations, Deferred Compensation, Employee Benefits, Organizational Design, Employee Engagement, Leadership Development, Onboarding, Recruiting, Six Sigma, Process Improvement, Management, Cross-functional Team...
Education
College of St Rose
The Sage Colleges-Sage Graduate School
MBA, Marketing
Retired March 2014 - Present
Stream Global Services April 2011 - March 2014
GE May 1974 - April 2011
Skills
Human Resources, Performance Management, Personnel Management, HRIS, Talent Acquisition, Organizational..., Organizational..., Talent Management, Change Management, Succession Planning, Workforce Planning, Employee Relations, Deferred Compensation, Employee Benefits, Organizational Design, Employee Engagement, Leadership Development, Onboarding, Recruiting, Six Sigma, Process Improvement, Management, Cross-functional Team...
Education
College of St Rose
The Sage Colleges-Sage Graduate School
MBA, Marketing
Kara Arcidiacono's Stream Global Services Experience August 2010 - August 2012
Job VP, Global Business Controller at Sutherland Global Services
Industry Telecommunications
Experience
Sutherland Global Services September 2012 - Present
Stream Global Services August 2010 - August 2012
Stream December 2009 - October 2010
Stream Global Services February 2009 - December 2009
Stream Global Services June 2004 - February 2009
Stream International June 2001 - June 2004
Skills
Vendor Management, Finance, Call Center, Outsourcing, Mergers & Acquisitions, Business Analysis, Process Improvement, CRM, Call Centers, Customer Experience, Negotiation, Analysis, Customer Satisfaction, Performance Management, Management, Analytics, Operations Management, Strategy, Cross-functional Team..., Strategic Partnerships, Workforce Management, Leadership, Team Management, BPO, Strategic Planning, Business Process..., Executive Management, Team Leadership, P&L Management, Account Management, Team Building, Budgets, Contract Negotiation, Business Development, Change Management, Contact Centers, Project Management
Education
Syracuse University
BS, Advertising
University of New Hampshire -- Peter T. Paul College of Business and Economics
MBA, Business
Sutherland Global Services September 2012 - Present
Stream Global Services August 2010 - August 2012
Stream December 2009 - October 2010
Stream Global Services February 2009 - December 2009
Stream Global Services June 2004 - February 2009
Stream International June 2001 - June 2004
Skills
Vendor Management, Finance, Call Center, Outsourcing, Mergers & Acquisitions, Business Analysis, Process Improvement, CRM, Call Centers, Customer Experience, Negotiation, Analysis, Customer Satisfaction, Performance Management, Management, Analytics, Operations Management, Strategy, Cross-functional Team..., Strategic Partnerships, Workforce Management, Leadership, Team Management, BPO, Strategic Planning, Business Process..., Executive Management, Team Leadership, P&L Management, Account Management, Team Building, Budgets, Contract Negotiation, Business Development, Change Management, Contact Centers, Project Management
Education
Syracuse University
BS, Advertising
University of New Hampshire -- Peter T. Paul College of Business and Economics
MBA, Business
Bethany Meek's Stream Global Services Experience November 2013 - February 2014
Job Business Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys March 2014 - Present
Stream Global Services November 2013 - February 2014
Stream Global Services August 2009 - November 2013
eTelecare Global Solutions July 2008 - August 2009
Education
The University of South Dakota 2006 — 2007
MBA
The University of South Dakota 2002 — 2006
BBA, Economics
Convergys March 2014 - Present
Stream Global Services November 2013 - February 2014
Stream Global Services August 2009 - November 2013
eTelecare Global Solutions July 2008 - August 2009
Education
The University of South Dakota 2006 — 2007
MBA
The University of South Dakota 2002 — 2006
BBA, Economics
Mike Laffin's Stream Global Services Experience January 2011 - June 2011
Job Head of Talent Management & Talent Acquisition at Ironwood Pharmaceuticals
Industry Pharmaceuticals
Experience
Ironwood Pharmaceuticals April 2013 - Present
Ironwood Pharmaceuticals December 2012 - June 2013
Stream Global Services January 2011 - June 2011
EMD Serono January 2009 - January 2011
EMD Serono May 2005 - December 2008
EMD Serono January 2003 - May 2005
Skills
Cross-functional Team..., Coaching, Leadership Development, Performance Management, Organizational..., Biotechnology, Leadership, Management, Talent Management, Succession Planning, Training, Sales Management
Education
Suffolk University - Sawyer Business School 1996 — 1998
MBA, Business
University of New Hampshire 1983 — 1987
BA, Chemistry
Ironwood Pharmaceuticals April 2013 - Present
Ironwood Pharmaceuticals December 2012 - June 2013
Stream Global Services January 2011 - June 2011
EMD Serono January 2009 - January 2011
EMD Serono May 2005 - December 2008
EMD Serono January 2003 - May 2005
Skills
Cross-functional Team..., Coaching, Leadership Development, Performance Management, Organizational..., Biotechnology, Leadership, Management, Talent Management, Succession Planning, Training, Sales Management
Education
Suffolk University - Sawyer Business School 1996 — 1998
MBA, Business
University of New Hampshire 1983 — 1987
BA, Chemistry
Jackie Martin's Stream Global Services Experience 2006 - 2008
Job Talent Acquisition G&K Services Corporate
Industry Human Resources
Experience
G&K Services January 2010 - Present
Robert Half Management Resources February 2009 - January 2010
Robert Half International July 2008 - February 2009
Stream Global Services 2006 - 2008
Robert Half International 2005 - 2006
Skills
Recruiting, Taleo, Corporate Recruiting, Human Resources, Talent Acquisition, Applicant Tracking..., Sourcing, PeopleSoft, Kronos, College Recruiting, Onboarding, Technical Recruiting, Succession Planning, Hiring, Temporary Placement, Employee Relations, Internet Recruiting, Benefits Administration, Employee Benefits, Talent Management, Management, New Hire Orientations, FMLA, Staffing Services, Leadership, Performance Management, Interviews, Workforce Planning, HRIS
Education
The University of Kansas 2001 — 2005
Bachelors, Pyschology
Libertyville High School 1999 — 2001
G&K Services January 2010 - Present
Robert Half Management Resources February 2009 - January 2010
Robert Half International July 2008 - February 2009
Stream Global Services 2006 - 2008
Robert Half International 2005 - 2006
Skills
Recruiting, Taleo, Corporate Recruiting, Human Resources, Talent Acquisition, Applicant Tracking..., Sourcing, PeopleSoft, Kronos, College Recruiting, Onboarding, Technical Recruiting, Succession Planning, Hiring, Temporary Placement, Employee Relations, Internet Recruiting, Benefits Administration, Employee Benefits, Talent Management, Management, New Hire Orientations, FMLA, Staffing Services, Leadership, Performance Management, Interviews, Workforce Planning, HRIS
Education
The University of Kansas 2001 — 2005
Bachelors, Pyschology
Libertyville High School 1999 — 2001
Nicolette Kyte's Stream Global Services Experience August 2007 - December 2010
Job Communications Manager, Contact Centers
Industry Utilities
Experience
Direct Energy September 2012 - Present
The Apollo Group October 2010 - July 2012
Stream Global Services August 2007 - December 2010
eTelecare Global Solutions February 2006 - August 2007
eTelecare Global Solutions October 2004 - February 2006
Skills
Internal Communications, Program Management, HTML, Employee Engagement, Vendor Management, Call Center, Customer Retention, SharePoint, Employee Relations, Recruiting, Change Management, Corporate Communications, Human Resources, Organizational..., Customer Satisfaction
Education
The University of South Dakota 2000 — 2005
BS, Mass Communications
University of Phoenix
Master of Business Administration (MBA)
Direct Energy September 2012 - Present
The Apollo Group October 2010 - July 2012
Stream Global Services August 2007 - December 2010
eTelecare Global Solutions February 2006 - August 2007
eTelecare Global Solutions October 2004 - February 2006
Skills
Internal Communications, Program Management, HTML, Employee Engagement, Vendor Management, Call Center, Customer Retention, SharePoint, Employee Relations, Recruiting, Change Management, Corporate Communications, Human Resources, Organizational..., Customer Satisfaction
Education
The University of South Dakota 2000 — 2005
BS, Mass Communications
University of Phoenix
Master of Business Administration (MBA)
Lori Ann Sullivan's Stream Global Services Experience September 2012 - September 2013
Job Director HR at First Call Resolution, LLC
Industry Human Resources
Experience
First Call Resolution, LLC September 2013 - Present
Stream Global Services September 2012 - September 2013
Teletech May 2006 - July 2013
Northwest Healthcare February 2008 - July 2009
TeleTech May 2006 - February 2008
bigdough.com 2000 - 2006
Skills
Talent Acquisition, Performance Management, Human Capital, Service Delivery, Onboarding, Employee Engagement, Employee Relations, Talent Management, Workforce Planning, Applicant Tracking..., Recruiting, Personnel Management, Succession Planning, Benefits Administration, Employee Benefits, Taleo, HR Policies, Interviews, BPO, Call Centers, New Hire Orientations, Workforce Management, College Recruiting, Change Management, Process Improvement, Job Descriptions, Compensation, Human Resources, Compensation & Benefit, HRIS, Leadership, Sourcing, Deferred Compensation
Education
Thiel College 1986 — 1990
Bachelor of Arts (BA), Sociology
Mt Lebanon HS
First Call Resolution, LLC September 2013 - Present
Stream Global Services September 2012 - September 2013
Teletech May 2006 - July 2013
Northwest Healthcare February 2008 - July 2009
TeleTech May 2006 - February 2008
bigdough.com 2000 - 2006
Skills
Talent Acquisition, Performance Management, Human Capital, Service Delivery, Onboarding, Employee Engagement, Employee Relations, Talent Management, Workforce Planning, Applicant Tracking..., Recruiting, Personnel Management, Succession Planning, Benefits Administration, Employee Benefits, Taleo, HR Policies, Interviews, BPO, Call Centers, New Hire Orientations, Workforce Management, College Recruiting, Change Management, Process Improvement, Job Descriptions, Compensation, Human Resources, Compensation & Benefit, HRIS, Leadership, Sourcing, Deferred Compensation
Education
Thiel College 1986 — 1990
Bachelor of Arts (BA), Sociology
Mt Lebanon HS
Crystal (Kim) Nuchkasem's Stream Global Services Experience February 2008 - January 2009
Job Sr. HR Generalist at Mary Kay Inc.
Industry Human Resources
Experience
Mary Kay Inc. June 2013 - Present
Mary Kay Inc. June 2011 - June 2013
Riverstone Residential Group June 2010 - June 2011
Riverstone Residential Group February 2009 - October 2010
Stream Global Services February 2008 - January 2009
Stream International January 2006 - February 2008
Stream International October 2005 - January 2006
Skills
Employee Relations, Recruiting, Onboarding, Training, Management, Human Resources, Employee Benefits, Leadership, Team Building, Talent Management, Project Management, Talent Acquisition, Coaching, Performance Management, Call Centers, Customer Service, New Hire Orientations, Employee Engagement, Strategic Planning, Team Management, Conflict Resolution, Sales, Account Management, System Administration, Process Improvement, Vendor Management, Customer Retention, Budgets, Customer Satisfaction, CRM, Hiring, Personnel Management, Applicant Tracking..., Interviews, HRIS, Employee Training, Organizational...
Education
The University of Texas at Austin 2000 — 2005
Bachelor of Science, Human Development and Family Sciences
Mary Kay Inc. June 2013 - Present
Mary Kay Inc. June 2011 - June 2013
Riverstone Residential Group June 2010 - June 2011
Riverstone Residential Group February 2009 - October 2010
Stream Global Services February 2008 - January 2009
Stream International January 2006 - February 2008
Stream International October 2005 - January 2006
Skills
Employee Relations, Recruiting, Onboarding, Training, Management, Human Resources, Employee Benefits, Leadership, Team Building, Talent Management, Project Management, Talent Acquisition, Coaching, Performance Management, Call Centers, Customer Service, New Hire Orientations, Employee Engagement, Strategic Planning, Team Management, Conflict Resolution, Sales, Account Management, System Administration, Process Improvement, Vendor Management, Customer Retention, Budgets, Customer Satisfaction, CRM, Hiring, Personnel Management, Applicant Tracking..., Interviews, HRIS, Employee Training, Organizational...
Education
The University of Texas at Austin 2000 — 2005
Bachelor of Science, Human Development and Family Sciences
Amy Billings's Stream Global Services Experience April 2005 - Present
Job Treasury Analyst at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services April 2005 - Present
JPMorgan Chase January 2001 - November 2004
Education
Texas State University 1997 — 2000
Stream Global Services April 2005 - Present
JPMorgan Chase January 2001 - November 2004
Education
Texas State University 1997 — 2000
Livia De León's Stream Global Services Experience September 2009 - January 2010
Job Legal Administrative Assistant at Greenstein & Milbauer, LLP
Industry Law Practice
Experience
Greenstein & Milbauer, LLP May 2014 - Present
Interstate Hotels & Resorts August 2013 - January 2014
Best Western International November 2010 - June 2013
The Pain Relief Center August 2010 - November 2010
Stream Global Services September 2009 - January 2010
InterContinental V Centenario January 2007 - September 2009
Banco Popular Dominicano March 2005 - September 2005
Skills
Hospitality, Inventory Management, Purchasing, Hotels, Revenue Management, Yield Management, Rooms Division, Hospitality Industry, Customer Satisfaction, Revenue Analysis, Front Office, Hospitality Management, Management, Restaurants, Menu Development, Pre-opening, Food & Beverage, Opera, Hotel Management, Catering, Customer Service, Event Management, Microsoft Excel, Microsoft Office, Tourism, Marketing, Event Planning
Education
Instituto Cultural Dominico Americano 2009 — 2009
Diploma, Operations Management and Supervision
Universidad APEC 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Greenstein & Milbauer, LLP May 2014 - Present
Interstate Hotels & Resorts August 2013 - January 2014
Best Western International November 2010 - June 2013
The Pain Relief Center August 2010 - November 2010
Stream Global Services September 2009 - January 2010
InterContinental V Centenario January 2007 - September 2009
Banco Popular Dominicano March 2005 - September 2005
Skills
Hospitality, Inventory Management, Purchasing, Hotels, Revenue Management, Yield Management, Rooms Division, Hospitality Industry, Customer Satisfaction, Revenue Analysis, Front Office, Hospitality Management, Management, Restaurants, Menu Development, Pre-opening, Food & Beverage, Opera, Hotel Management, Catering, Customer Service, Event Management, Microsoft Excel, Microsoft Office, Tourism, Marketing, Event Planning
Education
Instituto Cultural Dominico Americano 2009 — 2009
Diploma, Operations Management and Supervision
Universidad APEC 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Monica Adams Sheth's Stream Global Services Experience November 1997 - July 1998
Job Expert Engineer at Intel Corporation
Industry Information Technology and Services
Experience
Intel Corporation December 2012 - Present
CH Reynolds March 2011 - January 2013
Holly Corporation March 2010 - April 2011
NetEffects June 2009 - March 2010
Masergy Communications August 2007 - June 2009
SBC Internet Services November 2001 - January 2003
Equant January 2000 - November 2001
ICL Fujitsu April 1999 - January 2000
Stream Global Services November 1997 - July 1998
Skills
Cisco Technologies, Routers, OSPF, BGP, Switches, LAN-WAN, WAN, Network Engineering, Routing, Network Administration, IP, Data Center, Network Design, DNS, EIGRP, QoS, Routing Protocols, Cisco Nexus, RIP, Juniper, Cisco Routers, VMware, Frame Relay, Troubleshooting, Load Balancing, Networking, DHCP, Microsoft Exchange, Operating Systems, Wireless, Hardware, Technical Support, SAN, IPv6, HSRP, Cisco IOS, STP, Unix, VPN, Managed Services, Help Desk Support, CCNP
Education
The University of Texas at Arlington 2005 — 2007
Bachelor of Science in Biology, Pre-Med/Psychology
Intel Corporation December 2012 - Present
CH Reynolds March 2011 - January 2013
Holly Corporation March 2010 - April 2011
NetEffects June 2009 - March 2010
Masergy Communications August 2007 - June 2009
SBC Internet Services November 2001 - January 2003
Equant January 2000 - November 2001
ICL Fujitsu April 1999 - January 2000
Stream Global Services November 1997 - July 1998
Skills
Cisco Technologies, Routers, OSPF, BGP, Switches, LAN-WAN, WAN, Network Engineering, Routing, Network Administration, IP, Data Center, Network Design, DNS, EIGRP, QoS, Routing Protocols, Cisco Nexus, RIP, Juniper, Cisco Routers, VMware, Frame Relay, Troubleshooting, Load Balancing, Networking, DHCP, Microsoft Exchange, Operating Systems, Wireless, Hardware, Technical Support, SAN, IPv6, HSRP, Cisco IOS, STP, Unix, VPN, Managed Services, Help Desk Support, CCNP
Education
The University of Texas at Arlington 2005 — 2007
Bachelor of Science in Biology, Pre-Med/Psychology
Beverly Shook's Stream Global Services Experience 1998 - 2002
Job Workforce Management Sr. Operations Planning Analyst at FedEx TechConnect
Industry Transportation/Trucking/Railroad
Experience
FedEx TechConnect July 2014 - Present
Imperial Security April 2013 - July 2014
Pertrac Financial Solutions October 2005 - March 2013
Memphis City Schools April 2005 - October 2005
Stream Global Services 1998 - 2002
Skills
Process Improvement, Finance, Financial Analysis, Microsoft Excel, Customer Service, Accounts Receivable, Close Attention to..., Work Well Independently, Analysis, Training, Forecasting, Team Building, Sales, Human Resources, Accounting, Financial Markets, Hedge Funds, Time Management, Marketing, Management
Education
The University of Memphis 1990 — 1996
Sociology
FedEx TechConnect July 2014 - Present
Imperial Security April 2013 - July 2014
Pertrac Financial Solutions October 2005 - March 2013
Memphis City Schools April 2005 - October 2005
Stream Global Services 1998 - 2002
Skills
Process Improvement, Finance, Financial Analysis, Microsoft Excel, Customer Service, Accounts Receivable, Close Attention to..., Work Well Independently, Analysis, Training, Forecasting, Team Building, Sales, Human Resources, Accounting, Financial Markets, Hedge Funds, Time Management, Marketing, Management
Education
The University of Memphis 1990 — 1996
Sociology
Mike Shea's Stream Global Services Experience May 2012 - September 2014
Job Management Consultant at MSPI LLC
Industry Information Services
Experience
MSPI LLC September 2014 - Present
Stream Global Services May 2012 - September 2014
Ceridian January 2007 - February 2012
GE Commercial Finance Fleet Services October 2000 - December 2006
GE Mortgage Services February 1996 - August 2000
Skills
Human Resources, Process Improvement, Employee Engagement, Performance Improvement, Leadership, Workforce Management, BPO, Outsourcing, Shared Services, Benefits Administration, Performance Management, Acquisition Integration, SaaS, Employee Benefits, Change Management, CRM, Management, Recruiting, Product Management, Program Management, Workforce Planning, Cross-functional Team..., Coaching, Operational Excellence, Team Building, Six Sigma, Service Delivery, Organizational..., Payroll, Personnel Management, Business Process..., Business Analysis, Customer Retention, Customer Experience, Mergers & Acquisitions, Operations Management, Organizational..., Strategy, Talent Management, Onboarding, Talent Acquisition, Employee Relations, Consulting, Call Centers, Sales, HRIS, ADP Payroll, Training, Vendor Management, Executive Management
Education
The University of North Dakota 1983 — 1988
BS, Business Admin
MSPI LLC September 2014 - Present
Stream Global Services May 2012 - September 2014
Ceridian January 2007 - February 2012
GE Commercial Finance Fleet Services October 2000 - December 2006
GE Mortgage Services February 1996 - August 2000
Skills
Human Resources, Process Improvement, Employee Engagement, Performance Improvement, Leadership, Workforce Management, BPO, Outsourcing, Shared Services, Benefits Administration, Performance Management, Acquisition Integration, SaaS, Employee Benefits, Change Management, CRM, Management, Recruiting, Product Management, Program Management, Workforce Planning, Cross-functional Team..., Coaching, Operational Excellence, Team Building, Six Sigma, Service Delivery, Organizational..., Payroll, Personnel Management, Business Process..., Business Analysis, Customer Retention, Customer Experience, Mergers & Acquisitions, Operations Management, Organizational..., Strategy, Talent Management, Onboarding, Talent Acquisition, Employee Relations, Consulting, Call Centers, Sales, HRIS, ADP Payroll, Training, Vendor Management, Executive Management
Education
The University of North Dakota 1983 — 1988
BS, Business Admin
Janelle Shew's Stream Global Services Experience June 2009 - January 2011
Job Clinique Beauty Advisor at The Bon Ton Stores Inc.
Industry Retail
Experience
The Bon Ton Stores Inc. March 2011 - January 2012
Stream Global Services June 2009 - January 2011
The Altavista Group May 2009 - May 2009
Lowes Corp. Inc June 2007 - May 2009
Skills
Customer Service, Retail, Time Management, Inventory Management, Computer Hardware, Teamwork, Sales, Microsoft Excel, Troubleshooting
Education
Jefferson-Lewis 2005 — 2009
B.O.C.E.S 2004; S, 2005 ***** Information Technology Management
SUNY Polytechnic Institute 2005 — 2009
Bachelor, Business Administration
The Bon Ton Stores Inc. March 2011 - January 2012
Stream Global Services June 2009 - January 2011
The Altavista Group May 2009 - May 2009
Lowes Corp. Inc June 2007 - May 2009
Skills
Customer Service, Retail, Time Management, Inventory Management, Computer Hardware, Teamwork, Sales, Microsoft Excel, Troubleshooting
Education
Jefferson-Lewis 2005 — 2009
B.O.C.E.S 2004; S, 2005 ***** Information Technology Management
SUNY Polytechnic Institute 2005 — 2009
Bachelor, Business Administration
Mohammed Akther, CISA's Stream Global Services Experience August 1998 - March 2004
Job Manager Information Security Analysis
Industry Airlines/Aviation
Experience
DFW Airport Board August 2015 - Present
DFW Airport Board September 2013 - July 2015
Marriott International January 2009 - August 2013
Marriott International January 2006 - December 2008
Marriott International August 2005 - December 2006
Brink’s September 2004 - August 2005
Stream Global Services August 1998 - March 2004
Skills
IT Audit, Disaster Recovery, Information Technology, IT Management, SDLC, PCI DSS, Audit Management, Sarbanes Oxley Control..., SSAE 16, Governance, Risk &..., Business Process..., PeopleSoft Security, NIST 800-53, ISO/IEC 27002, Linux/Unix, COBIT, Mainframe, ISO 27001, Active Directory, IT GRC, FIPS PUB 200, Information Security, Enterprise Content..., Training
Education
The University of Texas at Dallas
BS, MIS
DFW Airport Board August 2015 - Present
DFW Airport Board September 2013 - July 2015
Marriott International January 2009 - August 2013
Marriott International January 2006 - December 2008
Marriott International August 2005 - December 2006
Brink’s September 2004 - August 2005
Stream Global Services August 1998 - March 2004
Skills
IT Audit, Disaster Recovery, Information Technology, IT Management, SDLC, PCI DSS, Audit Management, Sarbanes Oxley Control..., SSAE 16, Governance, Risk &..., Business Process..., PeopleSoft Security, NIST 800-53, ISO/IEC 27002, Linux/Unix, COBIT, Mainframe, ISO 27001, Active Directory, IT GRC, FIPS PUB 200, Information Security, Enterprise Content..., Training
Education
The University of Texas at Dallas
BS, MIS
Keith Dunham's Stream Global Services Experience September 2010 - June 2013
Job Customer Service at Stream Global Services
Industry Retail
Experience
Regal 2005 - Present
Stream Global Services September 2010 - June 2013
London Children's Aid Society 2000 - October 2012
The Church of Jesus Christ of Latter-Day Saints 2005 - 2010
city of london 1992 - 2010
7 Eleven Canada Inc 1981 - 2006
Skills
Project Management, Management, Analysis, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Operations Management, Budgets, Business Strategy, Market Research, Business Planning, Change Management, Business Development, Financial Analysis
Education
The University of Lethbridge 1982 — 1982
The University of Lethbridge 1980 — 1980
Education
Regal 2005 - Present
Stream Global Services September 2010 - June 2013
London Children's Aid Society 2000 - October 2012
The Church of Jesus Christ of Latter-Day Saints 2005 - 2010
city of london 1992 - 2010
7 Eleven Canada Inc 1981 - 2006
Skills
Project Management, Management, Analysis, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Operations Management, Budgets, Business Strategy, Market Research, Business Planning, Change Management, Business Development, Financial Analysis
Education
The University of Lethbridge 1982 — 1982
The University of Lethbridge 1980 — 1980
Education
Shawn Fry's Stream Global Services Experience April 2006 - May 2008
Job IT Support Analyst II at HMS
Industry Information Technology and Services
Experience
HMS June 2014 - Present
Apex Systems November 2013 - April 2014
Progressive IT April 2013 - October 2013
Research In Motion January 2011 - November 2012
Siwel Consulting July 2010 - November 2010
CSC May 2008 - June 2010
Stream Global Services April 2006 - May 2008
Skills
Blackberry, Troubleshooting, Laptops, Active Directory, Technical Support, BMC Remedy, Computer Hardware, Microsoft Exchange, Windows 7, VPN, Remote Desktop, Windows, XP, Help Desk Support, Wireless Networking, Printers, TCP/IP, DHCP, Software Installation, Operating Systems, Hardware, Windows Vista, Networking, Windows XP Pro, Antivirus, System Deployment, Citrix, Wireless, Incident Management, Hardware Support, Desktop Computers, DNS, Remote Access, Windows XP
Education
Texas State Technical College 2000 — 2001
Computer Science, Networking
HMS June 2014 - Present
Apex Systems November 2013 - April 2014
Progressive IT April 2013 - October 2013
Research In Motion January 2011 - November 2012
Siwel Consulting July 2010 - November 2010
CSC May 2008 - June 2010
Stream Global Services April 2006 - May 2008
Skills
Blackberry, Troubleshooting, Laptops, Active Directory, Technical Support, BMC Remedy, Computer Hardware, Microsoft Exchange, Windows 7, VPN, Remote Desktop, Windows, XP, Help Desk Support, Wireless Networking, Printers, TCP/IP, DHCP, Software Installation, Operating Systems, Hardware, Windows Vista, Networking, Windows XP Pro, Antivirus, System Deployment, Citrix, Wireless, Incident Management, Hardware Support, Desktop Computers, DNS, Remote Access, Windows XP
Education
Texas State Technical College 2000 — 2001
Computer Science, Networking
Robert Unger's Stream Global Services Experience July 2007 - August 2008
Job IT Consultant at Daugherty Business Solutions
Industry Information Technology and Services
Experience
Daugherty Business Solutions March 2014 - Present
KPMG September 2009 - February 2014
Stream Global Services July 2007 - August 2008
Education
Texas A&M University - Mays Business School 2005 — 2009
Management Information Systems, Business, Management Information Systems
Daugherty Business Solutions March 2014 - Present
KPMG September 2009 - February 2014
Stream Global Services July 2007 - August 2008
Education
Texas A&M University - Mays Business School 2005 — 2009
Management Information Systems, Business, Management Information Systems
Charles (Charlie) Hill's Stream Global Services Experience November 2000 - July 2002
Job Drive Train Engineer at Vestas
Industry Renewables & Environment
Experience
Vestas July 2002 - Present
Stream Global Services November 2000 - July 2002
Columbia Steel Products March 1998 - September 2000
Hewlett-Packard August 1993 - March 1998
Sony September 1990 - July 1993
US Navy 1969 - 1990
Skills
Wind, Manufacturing, Six Sigma, Engineering, Wind Turbines, Root Cause Analysis, Condition Monitoring, Renewable Energy, Team Management, Turbines, Alternative Energy, Continuous Improvement, Commissioning, Contract Management, Electricians, Energy
Education
University of Maryland University College 2009 — 2012
MBA (in progress), Business Management
University of Kansas 1974 — 1977
BSME, Mechanical Engineering
Vestas July 2002 - Present
Stream Global Services November 2000 - July 2002
Columbia Steel Products March 1998 - September 2000
Hewlett-Packard August 1993 - March 1998
Sony September 1990 - July 1993
US Navy 1969 - 1990
Skills
Wind, Manufacturing, Six Sigma, Engineering, Wind Turbines, Root Cause Analysis, Condition Monitoring, Renewable Energy, Team Management, Turbines, Alternative Energy, Continuous Improvement, Commissioning, Contract Management, Electricians, Energy
Education
University of Maryland University College 2009 — 2012
MBA (in progress), Business Management
University of Kansas 1974 — 1977
BSME, Mechanical Engineering
Gina Lorenz's Stream Global Services Experience 2012 - 2012
Job Owner at Callie's Magnetic Solutions
Industry Retail
Experience
Callie's Magnetic Solutions September 2004 - Present
Marca de Santa Fe January 1985 - Present
Stream Global Services 2012 - 2012
US Census Bureau 2009 - 2010
Express Scripts, Inc September 2007 - October 2008
NMDOT December 1978 - December 2003
Illinois Department of Transportation June 1970 - December 1978
Skills
Healthcare, Mentoring, Scheduling, Coaching, Customer Service, Attention To Detail, Research, Analysis, Problem Solving, Office Management, Microsoft Office, People Management, Performance Analysis, Time Management, Administration, Team Building, Outlook, Program Management, Process Scheduler, Policy, Training, Access, Construction, Project Planning, Contract Negotiation, Budgets, Leadership, Management
Education
The University of New Mexico 1979 — 1983
Master of Science, Civil Engineering; Transportation Engineering
University of Dayton 1965 — 1970
Bachelor of Science, Civil Engineering
Callie's Magnetic Solutions September 2004 - Present
Marca de Santa Fe January 1985 - Present
Stream Global Services 2012 - 2012
US Census Bureau 2009 - 2010
Express Scripts, Inc September 2007 - October 2008
NMDOT December 1978 - December 2003
Illinois Department of Transportation June 1970 - December 1978
Skills
Healthcare, Mentoring, Scheduling, Coaching, Customer Service, Attention To Detail, Research, Analysis, Problem Solving, Office Management, Microsoft Office, People Management, Performance Analysis, Time Management, Administration, Team Building, Outlook, Program Management, Process Scheduler, Policy, Training, Access, Construction, Project Planning, Contract Negotiation, Budgets, Leadership, Management
Education
The University of New Mexico 1979 — 1983
Master of Science, Civil Engineering; Transportation Engineering
University of Dayton 1965 — 1970
Bachelor of Science, Civil Engineering
Carol Loudder's Stream Global Services Experience March 1999 - December 2000
Job Office Manager | Office Operations Management | Office Administration | Executive Assistant
Industry Consumer Services
Experience
Seeking New Opportunities April 2015 - Present
The Loudder Trust September 2012 - May 2015
Smart Cars of Austin Used Cars November 2006 - March 2011
Charter Communications May 2001 - July 2003
Stream Global Services March 1999 - December 2000
Thomas and Loudder Painting 1998 - 1999
Skills
Invoicing, Accounts Receivable, Accounts Payable, Microsoft Word, Microsoft Excel, Quicken, Windows 7, Windows 2000, Windows XP Pro, Software Documentation, Internet Research, Typing: 45 wpm, FrontPage, Paint.NET, Basic Computer...
Education
University of North Texas
Bachelor’s Degree, BBA: Strategic Management
The University of Texas at Dallas
Psychology
Seeking New Opportunities April 2015 - Present
The Loudder Trust September 2012 - May 2015
Smart Cars of Austin Used Cars November 2006 - March 2011
Charter Communications May 2001 - July 2003
Stream Global Services March 1999 - December 2000
Thomas and Loudder Painting 1998 - 1999
Skills
Invoicing, Accounts Receivable, Accounts Payable, Microsoft Word, Microsoft Excel, Quicken, Windows 7, Windows 2000, Windows XP Pro, Software Documentation, Internet Research, Typing: 45 wpm, FrontPage, Paint.NET, Basic Computer...
Education
University of North Texas
Bachelor’s Degree, BBA: Strategic Management
The University of Texas at Dallas
Psychology
Matthew Unverferth's Stream Global Services Experience May 2012 - March 2014
Job AT&T/HP Technical Support at PlumChoice
Industry Computer Networking
Experience
PlumChoice April 2014 - Present
Stream Global Services May 2012 - March 2014
Prevail IT March 2012 - May 2012
Sears Holdings Corporation June 2005 - February 2009
Skills
A+ Certified, Microsoft Office, Excel, Customer Relations, Public Speaking, CNC, Marketing, Customer Service, Laptops, Call Centers, Servers, Management, Sales, Troubleshooting, Windows 7, Networking, Technical Support, System Administration, Windows Server, CompTIA A+, Microsoft Excel
Education
Thomas Edison State College 2006 — 2013
Bachelor of Science (B.S.), Business Administration, Computer Information Systems
Lakeside Christian School 2002 — 2006
HS Diploma, High School/Secondary Diplomas and Certificates
PlumChoice April 2014 - Present
Stream Global Services May 2012 - March 2014
Prevail IT March 2012 - May 2012
Sears Holdings Corporation June 2005 - February 2009
Skills
A+ Certified, Microsoft Office, Excel, Customer Relations, Public Speaking, CNC, Marketing, Customer Service, Laptops, Call Centers, Servers, Management, Sales, Troubleshooting, Windows 7, Networking, Technical Support, System Administration, Windows Server, CompTIA A+, Microsoft Excel
Education
Thomas Edison State College 2006 — 2013
Bachelor of Science (B.S.), Business Administration, Computer Information Systems
Lakeside Christian School 2002 — 2006
HS Diploma, High School/Secondary Diplomas and Certificates
Jonathon Heim's Stream Global Services Experience November 2006 - November 2012
Job Driver Dispatcher
Industry Transportation/Trucking/Railroad
Experience
Liquid Trucking Companies (OFC/Schmidt/Barto) July 2015 - Present
Liquid Trucking Companies (OFC/Schmidt/Barto) January 2014 - Present
Charles Davis Trucking December 2012 - December 2013
Stream Global Services November 2006 - November 2012
Stream Global Services October 2006 - November 2012
Stream Global Services October 2006 - November 2006
Jiffy Lube May 2006 - August 2006
MCI Telecommunications February 2006 - April 2006
Wells Fargo NA March 2005 - October 2005
United States Air Force July 2001 - July 2005
Skills
Training, Management, Call Center, Performance Management, Call Centers, Customer Satisfaction, Troubleshooting, Coaching, Customer Service, Team Building, Team Management
Education
Western Iowa Tech 2009 — 2012
Business Administration, Management and Operations
The University of South Dakota 2002 — 2004
Psychology
O'Gorman High School 1998 — 2002
High School Diploma
Liquid Trucking Companies (OFC/Schmidt/Barto) July 2015 - Present
Liquid Trucking Companies (OFC/Schmidt/Barto) January 2014 - Present
Charles Davis Trucking December 2012 - December 2013
Stream Global Services November 2006 - November 2012
Stream Global Services October 2006 - November 2012
Stream Global Services October 2006 - November 2006
Jiffy Lube May 2006 - August 2006
MCI Telecommunications February 2006 - April 2006
Wells Fargo NA March 2005 - October 2005
United States Air Force July 2001 - July 2005
Skills
Training, Management, Call Center, Performance Management, Call Centers, Customer Satisfaction, Troubleshooting, Coaching, Customer Service, Team Building, Team Management
Education
Western Iowa Tech 2009 — 2012
Business Administration, Management and Operations
The University of South Dakota 2002 — 2004
Psychology
O'Gorman High School 1998 — 2002
High School Diploma
Heather Mahan's Stream Global Services Experience February 2008 - July 2009
Job Talent Management at Dean Foods
Industry Dairy
Experience
Dean Foods November 2009 - Present
Stream Global Services February 2008 - July 2009
Aimco March 2007 - February 2008
Aimco January 2005 - March 2007
Skills
Employee Relations, Applicant Tracking..., Talent Acquisition, Talent Management, HRIS, Onboarding, Human Resources, Compensation Strategies, Strategic Negotiations, Offer Development
Education
Texas Tech University
Nutrition Sciences
Texas Woman's University
Bachelor's Degree, Nutrition Sciences
Dean Foods November 2009 - Present
Stream Global Services February 2008 - July 2009
Aimco March 2007 - February 2008
Aimco January 2005 - March 2007
Skills
Employee Relations, Applicant Tracking..., Talent Acquisition, Talent Management, HRIS, Onboarding, Human Resources, Compensation Strategies, Strategic Negotiations, Offer Development
Education
Texas Tech University
Nutrition Sciences
Texas Woman's University
Bachelor's Degree, Nutrition Sciences
Joshuah June's Stream Global Services Experience October 2006 - September 2010
Job IT Systems/Network Administrator
Industry Outsourcing/Offshoring
Experience
Fulton Companies September 2010 - Present
Stream Global Services October 2006 - September 2010
Skills
Active Directory, Windows Server, VMware ESX, Computer Hardware, Cisco Technologies, Hyper-V, DHCP, Networking, Linux System..., Windows, DNS, Incident Management, WSUS, IIS, RADIUS, Autodesk Software, Autodesk Vault, Microsoft SQL Server, IP PBX, Unitrends Disaster...
Education
SUNY Canton 2003 — 2005
Computer Information Systems
Gouverneur Central School
Computer Administration
Fulton Companies September 2010 - Present
Stream Global Services October 2006 - September 2010
Skills
Active Directory, Windows Server, VMware ESX, Computer Hardware, Cisco Technologies, Hyper-V, DHCP, Networking, Linux System..., Windows, DNS, Incident Management, WSUS, IIS, RADIUS, Autodesk Software, Autodesk Vault, Microsoft SQL Server, IP PBX, Unitrends Disaster...
Education
SUNY Canton 2003 — 2005
Computer Information Systems
Gouverneur Central School
Computer Administration
Travis Kyte's Stream Global Services Experience May 2008 - November 2012
Job Reporting Manager at Direct Energy
Industry Consumer Services
Experience
Direct Energy April 2014 - Present
Direct Energy November 2012 - April 2014
Stream Global Services May 2008 - November 2012
Skills
BPO, Call Center, Sla, Management, Call Center Development, Contact Centers, Technical Support, Customer Satisfaction, Call Centers, Workforce Management, Team Leadership, Training, Customer Experience, Motivation, Service Delivery, Outsourcing, Contact Center..., Offshoring, Inbound Marketing, Customer Retention, Avaya, Vendor Management
Education
The University of South Dakota 1999 — 2003
Business Management
Direct Energy April 2014 - Present
Direct Energy November 2012 - April 2014
Stream Global Services May 2008 - November 2012
Skills
BPO, Call Center, Sla, Management, Call Center Development, Contact Centers, Technical Support, Customer Satisfaction, Call Centers, Workforce Management, Team Leadership, Training, Customer Experience, Motivation, Service Delivery, Outsourcing, Contact Center..., Offshoring, Inbound Marketing, Customer Retention, Avaya, Vendor Management
Education
The University of South Dakota 1999 — 2003
Business Management
Nathan Hosler's Stream Global Services Experience December 2011 - Present
Job Technical Support Professional I at Stream Global Services
Industry Internet
Experience
Stream Global Services December 2011 - Present
NHEnterprises May 2008 - December 2011
Postnet May 2008 - June 2009
Skills
Windows, Computer Hardware
Education
The Art Institute of Portland 2009 — 2013
Bachelors, Visual & Game Programming
Pioneer Pacific College 2004 — 2008
Bachelors of Science Information Technology, Web Site Design and Administration
Stream Global Services December 2011 - Present
NHEnterprises May 2008 - December 2011
Postnet May 2008 - June 2009
Skills
Windows, Computer Hardware
Education
The Art Institute of Portland 2009 — 2013
Bachelors, Visual & Game Programming
Pioneer Pacific College 2004 — 2008
Bachelors of Science Information Technology, Web Site Design and Administration
Thomas Watson, CFM's Stream Global Services Experience November 2008 - August 2011
Job Sr. Manager, Workplace Solutions Americas Region at Polycom
Industry Information Technology and Services
Experience
Polycom May 2015 - Present
Polycom August 2011 - Present
Stream Global Services November 2008 - August 2011
GTECH 2004 - 2009
Providian Financial 2003 - 2006
Motorola 2000 - 2003
C.P. Snider Construction 1997 - 2000
Skills
Vendor Management, Facilities Management, Process Improvement, Project Planning, Change Management, Outsourcing, Contract Negotiation, Contract Management, Project Management, Operations Management, Management, Data Center, Team Building, Program Management, Procurement, Cross-functional Team..., Team Leadership, Budgets, Security, Customer Satisfaction, CRM, Team Management, Customer Service, Leadership, System Administration, Negotiation, Performance Management, Call Centers, Strategy, Service Delivery, Business Strategy, Telecommunications, Forecasting, Analysis, Strategic Planning, New Business Development, Start-ups, Business Process..., Customer Experience, Troubleshooting, BPO, Sla, Coaching, Training, Executive Management, Quality Management, Business Analysis, Account Management, P&L Management, Business Development
Education
Tarleton State University 1995 — 1998
Business Administration and Management, General
Bastrop High School
Bastrop High School
Polycom May 2015 - Present
Polycom August 2011 - Present
Stream Global Services November 2008 - August 2011
GTECH 2004 - 2009
Providian Financial 2003 - 2006
Motorola 2000 - 2003
C.P. Snider Construction 1997 - 2000
Skills
Vendor Management, Facilities Management, Process Improvement, Project Planning, Change Management, Outsourcing, Contract Negotiation, Contract Management, Project Management, Operations Management, Management, Data Center, Team Building, Program Management, Procurement, Cross-functional Team..., Team Leadership, Budgets, Security, Customer Satisfaction, CRM, Team Management, Customer Service, Leadership, System Administration, Negotiation, Performance Management, Call Centers, Strategy, Service Delivery, Business Strategy, Telecommunications, Forecasting, Analysis, Strategic Planning, New Business Development, Start-ups, Business Process..., Customer Experience, Troubleshooting, BPO, Sla, Coaching, Training, Executive Management, Quality Management, Business Analysis, Account Management, P&L Management, Business Development
Education
Tarleton State University 1995 — 1998
Business Administration and Management, General
Bastrop High School
Bastrop High School
J.C. FAYAD's Stream Global Services Experience June 2010 - Present
Job CSC Customer Service Consultant at Stream Global Services
Industry Information Technology and Services
Experience
Stream Global Services June 2010 - Present
Microcad Computer Corporation March 2010 - April 2010
Skills
CompTIA, A+ Certified, CompTIA Network+..., Linux+ Certified, Network+, Linux+, MCITP, Microsoft Certified..., BPO, Call Centers, Workforce Management, Sla, Contact Centers, Technical Support, Service Delivery, Transition Management, Outsourcing, Help Desk Support, Windows XP, Management, Troubleshooting, Networking
Education
triOS College, London Campus 2009 — 2010
Network Engineer
triOS College Business Technology Healthcare
Stream Global Services June 2010 - Present
Microcad Computer Corporation March 2010 - April 2010
Skills
CompTIA, A+ Certified, CompTIA Network+..., Linux+ Certified, Network+, Linux+, MCITP, Microsoft Certified..., BPO, Call Centers, Workforce Management, Sla, Contact Centers, Technical Support, Service Delivery, Transition Management, Outsourcing, Help Desk Support, Windows XP, Management, Troubleshooting, Networking
Education
triOS College, London Campus 2009 — 2010
Network Engineer
triOS College Business Technology Healthcare
Jarrod Slead's Stream Global Services Experience July 2003 - October 2004
Job Interactive Web Developer/Programmer at Gragg Advertising
Industry Computer Software
Experience
Gragg Advertising June 2013 - Present
Self-Employed August 2011 - Present
Centriq Training July 2010 - August 2011
Best Western Lawrence December 2007 - February 2010
Village Inn Motel, Realvest Corp. March 2005 - September 2007
Stream Global Services July 2003 - October 2004
Skills
Microsoft SQL Server, Servers, TCP/IP, CSS
Education
Centriq Training 2010 — 2010
Web Application Development
The University of Kansas 1995 — 1999
Bachelor of Arts, Anthropology
University of Adelaide 1998 — 1998
Australian History, Culture, Literature
Gragg Advertising June 2013 - Present
Self-Employed August 2011 - Present
Centriq Training July 2010 - August 2011
Best Western Lawrence December 2007 - February 2010
Village Inn Motel, Realvest Corp. March 2005 - September 2007
Stream Global Services July 2003 - October 2004
Skills
Microsoft SQL Server, Servers, TCP/IP, CSS
Education
Centriq Training 2010 — 2010
Web Application Development
The University of Kansas 1995 — 1999
Bachelor of Arts, Anthropology
University of Adelaide 1998 — 1998
Australian History, Culture, Literature
Lane Odom's Stream Global Services Experience January 2002 - May 2012
Job Sr. Manager, IT at ADT
Industry Information Technology and Services
Experience
ADT May 2012 - Present
Stream Global Services January 2002 - May 2012
Stream Global Services January 2002 - September 2006
Watchmark December 2000 - January 2002
AT&T August 1998 - December 2000
ARGO Data Resource Corporation January 1997 - August 1998
Skills
Oracle E-Business Suite, Oracle HR, Unix, Software Development, Management, PL/SQL, HRIS, ERP, Unix Shell Scripting, Visual Basic, Payroll, Java, XML Publisher, Oracle, Microsoft SQL Server, JavaScript, Oracle Applications, Business Intelligence, Oracle Discoverer, Windows, Perl, Databases, Integration, Requirements Analysis, SDLC, Business Analysis, Shell Scripting
Education
Texas Tech University 1992 — 1996
MIS
ADT May 2012 - Present
Stream Global Services January 2002 - May 2012
Stream Global Services January 2002 - September 2006
Watchmark December 2000 - January 2002
AT&T August 1998 - December 2000
ARGO Data Resource Corporation January 1997 - August 1998
Skills
Oracle E-Business Suite, Oracle HR, Unix, Software Development, Management, PL/SQL, HRIS, ERP, Unix Shell Scripting, Visual Basic, Payroll, Java, XML Publisher, Oracle, Microsoft SQL Server, JavaScript, Oracle Applications, Business Intelligence, Oracle Discoverer, Windows, Perl, Databases, Integration, Requirements Analysis, SDLC, Business Analysis, Shell Scripting
Education
Texas Tech University 1992 — 1996
MIS
Daniel Sabin's Stream Global Services Experience November 2007 - April 2009
Job Print Services Supervisor
Industry Graphic Design
Experience
Office Depot September 2013 - Present
Experis July 2011 - December 2011
Market Decisions Corporation July 2010 - September 2010
Stream Global Services November 2007 - April 2009
Fred Meyer January 1999 - January 2007
Skills
Illustration, Flash, Layout, After Effects, InDesign, Photoshop, Soundbooth, Cartoons, Illustrator, Animation, Graphic Design, Flash Animation, Traditional Animation, 3D, Storyboarding, Mac, Adobe Creative Suite, Adobe Acrobat, QuarkXPress, Dreamweaver, Cpr Certified, Nursing Homes, Nursing Care, Premiere, Digital Illustration
Education
Providence Benedictine Nursing Center 2013 — 2013
Certficiate of Completion, Nursing Assistant
ITT Technical Institute 2010 — 2011
Associates, Visual Communications
The Art Institute of Portland 2002 — 2004
Bachelors of Science, Media Arts and Animation
Office Depot September 2013 - Present
Experis July 2011 - December 2011
Market Decisions Corporation July 2010 - September 2010
Stream Global Services November 2007 - April 2009
Fred Meyer January 1999 - January 2007
Skills
Illustration, Flash, Layout, After Effects, InDesign, Photoshop, Soundbooth, Cartoons, Illustrator, Animation, Graphic Design, Flash Animation, Traditional Animation, 3D, Storyboarding, Mac, Adobe Creative Suite, Adobe Acrobat, QuarkXPress, Dreamweaver, Cpr Certified, Nursing Homes, Nursing Care, Premiere, Digital Illustration
Education
Providence Benedictine Nursing Center 2013 — 2013
Certficiate of Completion, Nursing Assistant
ITT Technical Institute 2010 — 2011
Associates, Visual Communications
The Art Institute of Portland 2002 — 2004
Bachelors of Science, Media Arts and Animation
Angeline Cristobal, CPSM, CPSD's Stream Global Services Experience June 2007 - February 2009
Job Contract Manager IT
Industry Financial Services
Experience
SWBC November 2014 - Present
San Antonio Water System December 2011 - November 2014
Xerox February 2009 - December 2011
Stream Global Services June 2007 - February 2009
BayanTrade June 2006 - June 2007
Skills
Strategic Sourcing, Process Improvement, Vendor Management, Procurement, Purchasing, Management, Contract Management, Analysis, Program Management, Negotiation, Customer Service, Supply Chain Management, Training, ERP, Supply Management, Contract Negotiation, Sourcing, Supplier Sourcing, RFQ, Pricing, eSourcing, E-procurement, Business Process..., Project Management, Operations Management, Project Planning, Team Leadership, Change Management, Materials Management, Information Technology, Workday
Education
Texas A&M University-Commerce 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Philippine School of Business Administration 2006 — 2010
Master in Business Administration, Business Administration
Technological Institute of the Philippines 2002 — 2006
Bachelor of Science in Commerce-, Business Management
SWBC November 2014 - Present
San Antonio Water System December 2011 - November 2014
Xerox February 2009 - December 2011
Stream Global Services June 2007 - February 2009
BayanTrade June 2006 - June 2007
Skills
Strategic Sourcing, Process Improvement, Vendor Management, Procurement, Purchasing, Management, Contract Management, Analysis, Program Management, Negotiation, Customer Service, Supply Chain Management, Training, ERP, Supply Management, Contract Negotiation, Sourcing, Supplier Sourcing, RFQ, Pricing, eSourcing, E-procurement, Business Process..., Project Management, Operations Management, Project Planning, Team Leadership, Change Management, Materials Management, Information Technology, Workday
Education
Texas A&M University-Commerce 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Philippine School of Business Administration 2006 — 2010
Master in Business Administration, Business Administration
Technological Institute of the Philippines 2002 — 2006
Bachelor of Science in Commerce-, Business Management
dianne watson's Stream Global Services Experience September 2011 - August 2014
Job business wireless specialist at Convergys for Rogers
Industry Telecommunications
Experience
Convergys August 2014 - Present
Stream Global Services September 2011 - August 2014
Bell Canada June 1999 - September 2011
Skills
Call Centers, Telecommunications, Customer Experience, Technical Support, Telecommunications..., Escalation Resolution, Accounts Receivable, Credit, Collections, Internet Services, Cellular Communications, Customer Retention, Customer Satisfaction, Escalation, Television, Telephone Skills, Telephony, Troubleshooting, Team Leadership, VoIP
Education
Toronto School of Business
Convergys August 2014 - Present
Stream Global Services September 2011 - August 2014
Bell Canada June 1999 - September 2011
Skills
Call Centers, Telecommunications, Customer Experience, Technical Support, Telecommunications..., Escalation Resolution, Accounts Receivable, Credit, Collections, Internet Services, Cellular Communications, Customer Retention, Customer Satisfaction, Escalation, Television, Telephone Skills, Telephony, Troubleshooting, Team Leadership, VoIP
Education
Toronto School of Business
Nic Rohde's Stream Global Services Experience June 2011 - June 2012
Job AT&T Customer Relations at Stream Global Services
Industry Law Practice
Experience
Children's Home Society June 2012 - October 2012
Stream Global Services June 2011 - June 2012
City of Vermilion April 2010 - August 2010
City of Vermillion April 2010 - August 2010
Skills
Customer Service, Philanthropy, Program Management, Fundraising, Sales Support
Education
The University of South Dakota 2008 — 2012
Bachelor of Arts, Criminal Justice, History
Randolph High School 2004 — 2008
General Studies, General Studies
Children's Home Society June 2012 - October 2012
Stream Global Services June 2011 - June 2012
City of Vermilion April 2010 - August 2010
City of Vermillion April 2010 - August 2010
Skills
Customer Service, Philanthropy, Program Management, Fundraising, Sales Support
Education
The University of South Dakota 2008 — 2012
Bachelor of Arts, Criminal Justice, History
Randolph High School 2004 — 2008
General Studies, General Studies
Dimitar Penev's Stream Global Services Experience July 2013 - August 2014
Job Tech Support Backup exec
Industry Computer Software
Experience
Sutherland Global Services June 2015 - Present
Convergys August 2014 - June 2015
Stream Global Services July 2013 - August 2014
Johnson Controls August 2012 - December 2012
Proxiad 2010 - 2012
Fadata AD May 2007 - June 2008
Skills
Requirements Analysis, Testing, Project Planning, SQL, Integration, Software Development, Java, Software Documentation, XML, Databases, Windows
Education
Sofia University St. Kliment Ohridski 2014 — 2016
Master of Technology (MTech), FMI, distributed systems & mobile technologies
Technical University Sofia 2005 — 2010
Electrical engineering, electrical and automation Engineering
Sutherland Global Services June 2015 - Present
Convergys August 2014 - June 2015
Stream Global Services July 2013 - August 2014
Johnson Controls August 2012 - December 2012
Proxiad 2010 - 2012
Fadata AD May 2007 - June 2008
Skills
Requirements Analysis, Testing, Project Planning, SQL, Integration, Software Development, Java, Software Documentation, XML, Databases, Windows
Education
Sofia University St. Kliment Ohridski 2014 — 2016
Master of Technology (MTech), FMI, distributed systems & mobile technologies
Technical University Sofia 2005 — 2010
Electrical engineering, electrical and automation Engineering
Samantha Shipley's Stream Global Services Experience July 2012 - March 2013
Job Technician
Industry Information Technology and Services
Experience
West Texas Website Design July 2013 - Present
Accounting Firm March 2014 - August 2015
Molina Healthcare July 2013 - March 2014
Royal Caribbean Cruises, Ltd. March 2013 - July 2013
Stream Global Services July 2012 - March 2013
Skills
Microsoft SQL Server, Windows Server, Java, Linux, HTML, XML, Network Administration, Software Development, MySQL, Network Security, PHP
Education
Troy University 2009 — 2011
Bachelor of Science, Computer Science
West Texas Website Design July 2013 - Present
Accounting Firm March 2014 - August 2015
Molina Healthcare July 2013 - March 2014
Royal Caribbean Cruises, Ltd. March 2013 - July 2013
Stream Global Services July 2012 - March 2013
Skills
Microsoft SQL Server, Windows Server, Java, Linux, HTML, XML, Network Administration, Software Development, MySQL, Network Security, PHP
Education
Troy University 2009 — 2011
Bachelor of Science, Computer Science
Denise Liberty's Stream Global Services Experience May 2011 - September 2011
Job Computer Technician at SmartSource Technical Staffing
Industry Computer Networking
Experience
SmartSource Technical Staffing October 2014 - Present
Abbtech April 2014 - July 2014
KForce 2014 - 2014
TEKsystems January 2013 - December 2013
Manpower January 2000 - December 2012
Robert Half Technology July 2012 - July 2012
Stream Global Services May 2011 - September 2011
Adecco Group January 2007 - January 2011
U.S. Census Bureau April 2010 - July 2010
Suddenlink Communications March 2009 - October 2009
Skills
Networking, Windows XP, Call Centers, Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Routers, Laptops, Microsoft Excel, BPO, Telecommunications, Switches, Windows, Windows 7 Migration, TCP/IP protocols, Windows 7 Home Edition, Windows 7 Enterprise..., Windows Server 2008, Active Directory, Windows Server, Windows 7, Technical Support, Operating Systems, Access, TCP/IP
Education
Tyler Junior College 1984 — 2013
Associate of Applied Science, WAN Technology, 3.84
Computer Learning Center, Garland, TX 1998 — 1998
Computer Networking, 3.6
SmartSource Technical Staffing October 2014 - Present
Abbtech April 2014 - July 2014
KForce 2014 - 2014
TEKsystems January 2013 - December 2013
Manpower January 2000 - December 2012
Robert Half Technology July 2012 - July 2012
Stream Global Services May 2011 - September 2011
Adecco Group January 2007 - January 2011
U.S. Census Bureau April 2010 - July 2010
Suddenlink Communications March 2009 - October 2009
Skills
Networking, Windows XP, Call Centers, Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Routers, Laptops, Microsoft Excel, BPO, Telecommunications, Switches, Windows, Windows 7 Migration, TCP/IP protocols, Windows 7 Home Edition, Windows 7 Enterprise..., Windows Server 2008, Active Directory, Windows Server, Windows 7, Technical Support, Operating Systems, Access, TCP/IP
Education
Tyler Junior College 1984 — 2013
Associate of Applied Science, WAN Technology, 3.84
Computer Learning Center, Garland, TX 1998 — 1998
Computer Networking, 3.6
Christopher Lucero's Stream Global Services Experience August 2011 - December 2012
Job Program Supervisor at SL Start and Associates
Industry Outsourcing/Offshoring
Experience
SL Start and Associates January 2013 - Present
Stream Global Services August 2011 - December 2012
Skills
Program Development, Social Services, Coaching, Program Management, Training, Case Management, Nonprofits
Education
Albuquerque Academy
The University of New Mexico
SL Start and Associates January 2013 - Present
Stream Global Services August 2011 - December 2012
Skills
Program Development, Social Services, Coaching, Program Management, Training, Case Management, Nonprofits
Education
Albuquerque Academy
The University of New Mexico
Axl Cadaver's Stream Global Services Experience April 2012 - Present
Job Agent at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services April 2012 - Present
Walmart February 2011 - February 2012
Munchkinland Daycare Services May 2010 - August 2010
Skills
Drums, Cash Register, Sales, Phone Etiquette, Windows, Windows Phone, Android, iOS, Customer Retention
Education
The University of New Mexico 2011 — 2012
Stream Global Services April 2012 - Present
Walmart February 2011 - February 2012
Munchkinland Daycare Services May 2010 - August 2010
Skills
Drums, Cash Register, Sales, Phone Etiquette, Windows, Windows Phone, Android, iOS, Customer Retention
Education
The University of New Mexico 2011 — 2012
Sara Machajewski's Stream Global Services Experience January 2006 - April 2012
Job Receptionist at Ruby Receptionists
Industry Entertainment
Experience
Ruby Receptionists June 2014 - Present
Self-employed 2012 - June 2014
Stream Global Services January 2006 - April 2012
Skills
Call Center, Technical Support, Troubleshooting, Customer Service, Customer Satisfaction, Windows, Windows 7, Microsoft Office, Mac, SQL, Software Installation, Computer Hardware, Microsoft Excel, Service Delivery, Call Centers, XP, Help Desk Support, Active Directory, Customer Support, HTML, Customer Experience, OS X, Databases, Printers
Education
The Evergreen State College 2003 — 2004
Art/Art Studies, General
Ruby Receptionists June 2014 - Present
Self-employed 2012 - June 2014
Stream Global Services January 2006 - April 2012
Skills
Call Center, Technical Support, Troubleshooting, Customer Service, Customer Satisfaction, Windows, Windows 7, Microsoft Office, Mac, SQL, Software Installation, Computer Hardware, Microsoft Excel, Service Delivery, Call Centers, XP, Help Desk Support, Active Directory, Customer Support, HTML, Customer Experience, OS X, Databases, Printers
Education
The Evergreen State College 2003 — 2004
Art/Art Studies, General
Lora Western, SPHR, SHRM-SCP's Stream Global Services Experience July 2008 - March 2014
Job Human Resources Business Partner at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys March 2014 - Present
Stream Global Services July 2008 - March 2014
Astro Air June 1995 - August 2008
Skills
Human Resources, Performance Management, Employee Engagement, Employee Relations, Talent Acquisition, Talent Management, HRIS, Recruiting, Onboarding, HR Policies, BPO, Benefits Administration, Workforce Management, Workforce Planning, Deferred Compensation, Personnel Management, Employee Benefits, Training, Training Delivery, New Hire Orientations
Education
University of Texas at Tyler 1990 — 1992
Bachelor of Science (BS), Secondary Education and Teaching
Tyler Junior College 1988 — 1990
Convergys March 2014 - Present
Stream Global Services July 2008 - March 2014
Astro Air June 1995 - August 2008
Skills
Human Resources, Performance Management, Employee Engagement, Employee Relations, Talent Acquisition, Talent Management, HRIS, Recruiting, Onboarding, HR Policies, BPO, Benefits Administration, Workforce Management, Workforce Planning, Deferred Compensation, Personnel Management, Employee Benefits, Training, Training Delivery, New Hire Orientations
Education
University of Texas at Tyler 1990 — 1992
Bachelor of Science (BS), Secondary Education and Teaching
Tyler Junior College 1988 — 1990
Duke Ward's Stream Global Services Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Nonprofit Organization Management
Experience
Stream Global Services 2012 - 2012
Skills
Microsoft Office, Social Media, PowerPoint, Coaching, Event Planning, Customer Service
Education
University of Oregon 2008 — 2010
Bachelor of Science (BS), Sociology
The University of Georgia
Stream Global Services 2012 - 2012
Skills
Microsoft Office, Social Media, PowerPoint, Coaching, Event Planning, Customer Service
Education
University of Oregon 2008 — 2010
Bachelor of Science (BS), Sociology
The University of Georgia
Plamen Yanchev's Stream Global Services Experience April 2007 - November 2013
Job System Analyst at Buchanan Technologies
Industry Information Technology and Services
Experience
Buchanan Technologies January 2014 - Present
Stream Global Services April 2007 - November 2013
Skills
Troubleshooting, Technical Support, Service Delivery, Active Directory, Windows Server, DHCP, DNS, Call Centers, Operating Systems, TCP/IP, BPO, Contact Centers, Windows XP, Servers, VPN, Help Desk Support, Hardware
Education
Technical University Sofia 1999 — 2006
Master of Engineering (MEng)
English Language School "Geo Milev" Burgas 1994 — 1999
Buchanan Technologies January 2014 - Present
Stream Global Services April 2007 - November 2013
Skills
Troubleshooting, Technical Support, Service Delivery, Active Directory, Windows Server, DHCP, DNS, Call Centers, Operating Systems, TCP/IP, BPO, Contact Centers, Windows XP, Servers, VPN, Help Desk Support, Hardware
Education
Technical University Sofia 1999 — 2006
Master of Engineering (MEng)
English Language School "Geo Milev" Burgas 1994 — 1999
Jeremy Carrasco's Stream Global Services Experience May 2012 - May 2013
Job Telecommunications Professional
Industry Telecommunications
Experience
T-Mobile September 2013 - August 2014
Omni Arms May 2013 - August 2013
Stream Global Services May 2012 - May 2013
Education
The University of New Mexico 2008 — 2011
Linguistics
Taos High School 2002 — 2006
High School Diploma, General Studies
T-Mobile September 2013 - August 2014
Omni Arms May 2013 - August 2013
Stream Global Services May 2012 - May 2013
Education
The University of New Mexico 2008 — 2011
Linguistics
Taos High School 2002 — 2006
High School Diploma, General Studies
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY