MCI Corporation
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Successor: MCI WorldCom Headquarters: Ashburn, Virginia, United States Founded: 1983 Acquisition date: 2006 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI Corporation Employees
Lupus Foundation of America, Inc. 2000 - Present
Home September 1991 - Present
Lupus Foundation of America, Inc. 2002 - 2006
Principal Financial Group 2000 - 2004
MCI Corporation 1992 - 1998
Skills
Creative Writing, Poetry, Microsoft Word, Word Processing, Workshop Facilitation, Event Planning, Community Outreach, Fundraising, Non-profits, Technical Writing, HTML scripting, QuickBooks, E-mailers, Blogging
Education
Whitworth University 1986 — 1989
English
Eastern Washington University
English - creative writing
Invensys January 2011 - Present
Newell Rubbermaid 2005 - 2009
MCI Corporation 2002 - 2005
Skills
Hyperion Enterprise, Forecasting, Financial Reporting, Cost Accounting, Financial Analysis, Variance Analysis, Financial Modeling, Managerial Finance, Essbase, Sarbanes-Oxley Act, Consolidation, Internal Controls, Strategic Financial..., Hyperion
Education
DePaul University
Bachelor of Science (B.S.), Finance, General
PSA Airlines, Inc. November 2014 - Present
Air Line Pilots Association June 2014 - Present
Endeavor Air Pilot Assistance Fund January 2012 - November 2014
Endeavor Air August 2008 - November 2014
City of Prescott May 2007 - September 2008
Embry-Riddle Aeronautical University April 2006 - August 2006
MCI Corporation May 2003 - July 2003
Skills
Human Factors, Commercial Aviation, Aeronautics, Airlines, Airport Management, Aviation, Aircraft, Aerospace, Flight Safety, Crew Resource Management
Education
Embry-Riddle Aeronautical University 2004 — 2007
Bachelor of Science, Aeronautics
CAE Aviation 2008 — 2008
Career Enhancement Course, CRJ200
La Cueva High School 1999 — 2004
High School, College/University Prep.
Koehl Brothers, Inc October 2012 - Present
The GSI Group, Inc. July 2011 - October 2012
The GSI Group, Inc. August 2007 - July 2011
MCI Corporation July 1997 - December 2007
Video Revue September 1985 - July 1997
Skills
Lean Manufacturing, Manufacturing, Product Development, Operations Management, Continuous Improvement, Six Sigma, Purchasing, Process Improvement, Sales, Inventory Management, Procurement
Education
Eastern Illinois University 1990 — 1996
Business Administration and Management, General
Millikin University 1983 — 1985
Industrial Engineering
Wisconsin Department of Revenue July 2014 - Present
The Geo Group October 2013 - July 2014
Data Dimensions 2007 - 2011
Humana October 2005 - April 2007
MCI Corporation April 2004 - October 2005
Skills
Project Management, Customer Service, Communication Skills, Phone Etiquette, Confidentiality, Networking, Data Entry, HIPAA, Call Centers, Critical Thinking, Health Insurance, 10 Key, HCPCS, ICD-9, Data Center, Windows, Team Leadership, Terminology, Software Documentation, Customer Satisfaction, Outlook, Administrative...
Education
Edgewood College
English/Language Arts Teacher Education
Interactive Intelligence February 2014 - Present
Cisco Systems January 2006 - February 2014
Genesys January 1999 - January 2006
MCI Corporation January 1992 - December 1999
Skills
Go-to-market Strategy, Product Marketing, Product Management, Contact Centers, Enterprise Software, Solution Selling, SaaS, Channel, Sales Enablement, Cloud Computing, Managed Services, Messaging, Software Development, SIP, Professional Services, MPLS, Business Alliances, Virtualization, Channel Partners, Account Management, Partner Management, VoIP, Demand Generation, Strategy, Telecommunications, Mobile Devices, Service Delivery, Agile Methodologies, Integration, Video Conferencing, Network Architecture, Business Intelligence, Unified Communications, Cisco Technologies, Salesforce.com, IP, Solution Architecture, Start-ups, CRM, Strategic Partnerships, Storage, Data Center, Software Engineering, Multi-channel Marketing, E-commerce, Management, Ethernet, Wireless, Sales Engineering, Program Management
Education
Elon University 1987 — 1992
Bachelor of Arts (BA), History & Religon
WT Woodson
Real Estate Auctions April 2014 - Present
Kumfy Tailz January 2013 - March 2014
AT&T (and affiliated companies) May 2009 - December 2011
SBC May 2000 - May 2009
Ameritech (acquired by SBC) January 1999 - May 2000
Ameritech April 1997 - December 1998
Ameritech May 1994 - March 1997
MCI Corporation March 1985 - December 1993
Skills
Telecommunications, VoIP, Managed Services, Vendor Management, Unified Communications, Wireless, MPLS, Call Centers, IP, Solution Selling, Process Improvement, Cross-functional Team..., Program Management, Telephony, Product Management, Account Management, Product Marketing, Strategic Planning, Cloud Computing, Team Building, New Business Development, Call Center, Competitive Analysis, Analysis, Business Development, Strategy, Logistics Management, Warehousing, Packaging, Supply Chain Management, Business Strategy, Contract Negotiation
Education
St. Joseph's College (IN) 1980 — 1984
BS, Accounting
DePaul University
Management
St. Rita High School 1976 — 1980
Garmin International 2012 - Present
Garmin International 2008 - 2012
Garmin International August 2004 - 2008
MCI Corporation 2003 - 2004
Cableone 2003 - 2003
Gateway 1998 - 2003
Skills
Technical Support, Help Desk Support, Customer Service, Troubleshooting, OS X, Computer Hardware, Linux, Consumer Electronics, Windows 7, Android, Hardware, Windows XP, Call Center, Confluence, Software Documentation, Testing, Wireless Networking, Call Centers, Windows
Education
DeVry University-Missouri 2006 — 2009
Computer Information Systems, Web Administration and Progamming, 3.83
North American Bancard November 2011 - May 2012
CSX August 2007 - July 2010
Aetna September 2003 - May 2007
MCI Corporation September 1999 - August 2003
Sarcom March 1995 - August 1999
Skills
Leadership, Problem..., Management, Training, Leadership, Access, Analysis, Team Leadership, Project Planning, Operations Management, Forecasting, Customer Satisfaction, Call Centers, Time Management, Customer Service, Logistics, Microsoft Excel, E-commerce, PowerPoint
Education
Baker College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, General
DeVry Institute of Technology 1992 — 1995
Associate of Science (A.S.), Computer Hardware Technology/Technician
Computer Systems Institute June 2013 - Present
American InterContinental University February 2006 - July 2012
Cingular Wireless January 2004 - January 2005
SBC Ameritech ( Paging ) January 2002 - February 2004
MCI Corporation January 1997 - February 2000
United States Navy / Seabees July 1987 - April 1994
Skills
Admissions, Higher Education, Staff Development, Student Recruiting, Public Speaking, Adult Education, E-Learning, Organizational..., Leadership Development, PowerPoint, Employee Training, Career Counseling, Instructional Design, Program Management, Leadership, Management, Training, Sales, Coaching, Resume Writing, Career Development, Distance Learning, Enrollment Management, Curriculum Design, Student Affairs, Interviews, Curriculum Development, Teaching, Time Management
Education
American InterContinental University 2011 — 2012
Master of Education, •Specialization in Instructional Design and Technology
American InterContinental University 2008 — 2009
Master of Business Administration, •Dual concentration: International Business & Healthcare Management
American InterContinental University 2006 — 2008
Bachelor of Business Administration, •Concentration in Project Management
DePaul University
Proviso East HS
ITTExelis May 2012 - Present
Time Warner Cable August 2003 - June 2012
MCI Corporation 1991 - 2012
Skills
Computer Hardware, Software Documentation, Troubleshooting, Customer Satisfaction, Customer Service, Multi Tasking, Data Analysis, Priority Setting
Education
Parkland College 1976 — 1984
AA, Business/General
Eastern Illinois University 1973 — 1975
Veredus May 2015 - Present
None November 2014 - Present
Verizon Terremark November 2012 - November 2014
GDIT September 2006 - November 2012
MCI Corporation May 1998 - May 2002
Skills
Active Directory, Windows Server, ITIL, VMware, Requirements Analysis, Network Security, SharePoint, Security, Integration, Servers, Troubleshooting, Microsoft SQL Server, SQL, Network Administration, Cisco Technologies, Disaster Recovery, Program Management, SDLC, System Administration, Virtualization, Telecommunications..., Frame Relay, Project Management, Operating Systems, HTML, JavaScript, CPOF, Security Clearance, C2
Education
ECPI College of Technology 2004 — 2005
Diploma, IT/Network Managment & Security
East Carolina University 1993 — 1995
Bachelor of Science (BS), Geography
Fayetteville State University 1991 — 1992
Transferred to East Carolina University, Geography
Federal Communications Commission March 2015 - Present
Worldwide Insight, LLC July 2012 - March 2015
Laguna Education Services June 2011 - July 2012
Dell Inc. April 2004 - June 2011
MCI Corporation September 1997 - April 2004
Federal Communications Commission 1994 - 1997
Squire Sanders 1989 - 1994
Williams & Connolly 1986 - 1987
Skills
Strategic Communications, Strategic Planning, Public Policy, Government, Strategy, International Relations, Program Management, Policy Analysis, Intellectual Property, Corporate Law, Licensing, Mergers & Acquisitions, Contract Negotiation, Media Relations, Strategic Partnerships, Telecommunications..., Marketing, Management, Policy, Entrepreneurship, Politics, Economics, Public Relations, Telecommunications, Training, Message Development
Education
Georgetown University Law Center 1987 — 1990
Doctor of Law (JD)
Duke University 1982 — 1986
Bachelor of Arts (B.A.), Political Science and Government
St. Albans/NCS 1978 — 1982
United States Postal Service February 2014 - Present
United States Postal Service March 2010 - February 2014
University of Phoenix June 2008 - December 2012
Anthem Education Group April 2007 - June 2011
United States Postal Service August 2006 - March 2010
United States Postal Service May 2005 - August 2006
United States Postal Service June 2003 - May 2005
Prairie State College January 2003 - June 2003
MCI Corporation June 2002 - August 2002
MCI Corporation June 1991 - June 2000
Skills
Operations Management, Government, Customer Service, Program Management, Team Building, Strategic Planning, Process Improvement, Management, Leadership, Change Management, Budgets, Team Leadership, Cross-functional Team..., Troubleshooting, Leadership Development
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA), Leadership and Change Management
Northern Illinois University
Bachelor of Science (B.S.), Marketing
US Army 1991 - Present
United States Army Reserve August 1986 - Present
Free Lance November 1988 - September 2001
MCI Corporation August 1995 - December 1996
Skills
Logistic Training and..., Budget and Contract, Liaison Services, Personnel Security, Hairstyling teacher and..., Lean Six Sigma-Green...
Education
Embry Riddle Aeronautical University-Worldwide 2003 — 2013
Master's degree, Human Factors in Aviation
University of Puerto Rico 1982 — 1990
Bachelor of Arts (BA), Clinical Psychology
Lithium Technologies August 2014 - Present
Lithium Technologies November 2013 - August 2014
MicroMenders October 2005 - November 2013
MicroMenders April 2010 - April 2011
MicroMenders February 2007 - April 2010
MicroMenders October 2005 - February 2007
MCI Corporation 2000 - 2005
Skills
ITIL, VMware, Active Directory, IT Service Management, Citrix, Microsoft Exchange, Servers, Disaster Recovery, Virtualization, Windows Server, Troubleshooting, Computer Hardware, Hardware, WAN, Software Installation, Service Desk Management, Process Management, Managed Services, System Administration, Cisco Technologies, Microsoft SQL Server, Nimsoft, ConnectWise, Kaseya, SharePoint, Storage Area Networks, System Deployment, Networking, Help Desk Support, SAN
Education
De Anza College
University at Albany March 2005 - Present
Health Research, Inc. July 2002 - March 2005
Interliant March 2000 - March 2001
MCI Corporation December 1995 - September 1999
Oracle Corporation January 1990 - July 1993
Skills
Data Analysis, Research, Microsoft Office, Product Development, Management, Microsoft Excel, PowerPoint, Access, Program Management, Product Management, Public Speaking, Social Media, Technical Writing
Education
Emory University - Goizueta Business School 1993 — 1995
MBA, Marketing
Rensselaer Polytechnic Institute 1988 — 1989
MS, Computer Science
State University of New York at Albany 1986 — 1988
BS, Computer Science
Brandstock Services AG March 2014 - December 2014
Open Invention Network October 2013 - January 2014
InsideOutStyles 2009 - 2011
The Art Institute of Chicago October 2004 - March 2009
Terra Museum of American Art February 2003 - October 2004
The Northridge Group January 1998 - August 2003
MCI Corporation 1993 - 1998
Braxton Associates 1987 - 1989
Skills
Intellectual Property, Licensing Negotiations, International..., Strategic Communications, Marketing Strategy, Marketing Communications, Strategic Negotiations, Public Policy, Intellectual Asset..., Brand Management, Public Relations, Intellectual Property..., Marketing, Product Development, Management, Integrated Marketing, Business Development, Leadership, Strategic Planning, Licensing, Media Relations, Program Management, Strategic Partnerships, Strategy, Business Strategy
Education
Illinois Institute of Technology 2012 — 2013
Masters, Intellectual Property Management and Markets, Intellectual Property
Tufts University - The Fletcher School of Law and Diplomacy
M.A., International Relations and Affairs
Cornell University
B.A., Philosophy, with Distinction in All Subjects
Stanford Directors' College 2015 — 2015
Corporate Governance
Hi Impact Consulting January 1999 - Present
MCI Corporation August 1996 - September 1998
Skills
Social Media Marketing, Live Events, Strategy, Marketing Communications, Customer Service, Corporate Events, Video Production, Event Planning, Event Management, Video, Microsoft Office, Internal Communications, Public Relations, Advertising, Trade Shows, Email Marketing, Online Advertising
Education
East Carolina University 1986 — 1990
BA in Communications, Journalism
Triad Systems Engineering, Inc. January 2014 - Present
Westcon Group North America January 2004 - January 2014
IDT Corporation October 2001 - December 2003
Net2000 May 2001 - October 2001
Winstar Communications January 1999 - April 2001
MCI Corporation July 1998 - January 2000
Skills
Integration, Security, Cisco Technologies, Network Security, Firewalls, VoIP, Unified Communications, Switches, Managed Services, Servers, Networking, Network Design, IP, Network Administration, Pre-sales, Solution Selling, Data Center, Virtualization, Teamwork
Education
Fairmont State University 1987 — 1989
Health and Physical Education/Fitness
Loudoun County High School 1983 — 1987
Diploma, General Studies
SBS Consulting December 2013 - Present
AIO Wireless ( a subsidiary of AT&T Mobility) September 2012 - October 2013
AT&T Mobility September 2002 - September 2012
SBS Consulting 1998 - 2002
MCI Corporation February 1996 - May 1998
Skills
Retail, Marketing, Product Management, Product Marketing, Cross-functional Team..., Wireless, Customer Experience, Vendor Management, Management, Strategic Partnerships, Product Development, Brand Management, Leadership, Marketing Strategy, New Business Development, Start-ups, Telecommunications, Strategy
Education
Fashion Institute of Technology
Alliance Data Retail Services July 2013 - Present
Supervalu September 2012 - June 2013
T-Mobile August 2004 - June 2012
MCI Corporation June 1999 - July 2003
MCI Corporation 1994 - 2001
Skills
Telecommunications, Wireless, Call Center, Avaya, Workforce Management, Customer Retention, Customer Experience, Customer Satisfaction, Mobile Devices, Quality Assurance, Customer Service, Process Improvement, GSM, Team Building, Team Leadership, VoIP, Coaching, Vendor Management, Onboarding, Call Centers
Education
Emily Griffith Technical College
John F Kennedy High School
High school diploma
Flagler Health and Rehabilitation November 2009 - Present
FAMILY LIFE CARE October 2007 - Present
Family Life Care October 2007 - Present
Troy Inc. January 2005 - Present
Convergys December 2007 - June 2008
west Inc. October 2005 - October 2006
MCI Corporation January 2002 - August 2004
E2, Epitome, Clique January 1997 - January 2002
City Staffing January 1996 - May 2001
Skills
Cpr Certified, Healthcare, Nursing, Vital Signs, Home Care, Rehabilitation, Nutrition, Blood Pressure, Hospitals, Elder Care, Treatment, Fitness, EMR, Medical Records, Healthcare Management, HIPAA, First Aid, Wellness, Mental Health, Patient Advocacy, Appointment Scheduling, Health Promotion, Health Education, Direct Patient Care, Patient Safety, Infection Control, Data Entry, Quality Patient Care, Nursing Care, Prevention, Trach Care, Medicare, Patient Education, Wound Care, Healthcare Information..., Inpatient, Psychology, Geriatric Nursing, CPR Certified, Customer Service, Team Building, Microsoft Word, Microsoft Office, Management, Public Speaking, Training, Event Planning, Leadership, Microsoft Excel, Social Media
Education
Daytona College 2009 — 2014
Bachelor of Applied Science (BASc), Operations Management and Supervision
Cox Communications April 2013 - Present
CBeyond Communications January 2006 - Present
Deltacom July 1999 - November 2009
ITC Deltacom January 1998 - January 2005
MCI Corporation June 1997 - July 1999
Mci January 1997 - January 1998
Sprint January 1996 - January 1997
US Army 1989 - 1993
Skills
VoIP, SIP, MPLS, Telecommunications, DHCP, DNS, DS3, OC3, OC12, OC48, OC192, T1, ISDN, Ethernet, LAN/WAN, BGP, Fiber, Network Operations, Switches, Routers, IP, PRI, Cisco, TCP/IP, Adtran, Cisco IOS, Collocation, Cisco Technologies, Computer Network..., Co-location, LAN-WAN, Optical Fiber, Troubleshooting
Education
DeVry University 2010 — 2012
Associates Degree, Network Administration
DeVry University 2010 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Deerfield Beach High School 1985 — 1989
U.S. Army Signal School
Wells Fargo Securities 2012 - February 2015
Credit Suisse 2012 - 2012
glen.christopher.net ltd. 1996 - 2012
MCI Corporation 1993 - 1997
Digital Equipment Corporation 1983 - 1991
Education
Cornell University 1973 — 1978
Bachelor of Science
Element Fleet Management December 2013 - Present
Quickcomm (A Vodafone Global Enterprise company) April 2012 - December 2013
Intriguing Concepts LLC November 2010 - May 2012
Comdata October 2003 - November 2010
Comdata October 2003 - May 2008
Hitachi Consulting 2001 - 2002
Globalcom 1999 - 2000
MCI Corporation 1997 - 1999
Skills
Solution Selling, Business Development, Management, Managed Services, Strategic Consulting, Fleet Solutions, Financial Solutions, New Business Development, Process Improvement, Leadership, Strategy, Expense Reduction, Telecommunications, Sales Presentations, Sales Management, Strategic Partnerships, Business Intelligence, Salesforce.com, Business Strategy, Lead Generation, Mobile Devices, Pipeline Development, Telecom Expense..., Accounts Payable, Electronic Payments, Financial Services, Contract Negotiation, Business Analysis, Payment Card Processing, Change Management, ROI Analysis, Cost Reduction Solutions, Strategic Expense..., Payment Services, Corporate Payments, Consultative Selling, Payment Industry, Relationship Development, Self Starter, Prospecting, MasterCard, Entrepreneurial..., ERP Integration, Closing Deals, Problem Solving, Teamwork, Goal Oriented, ERP/CRM, Debit Cards, Business Process...
Education
University of Illinois at Urbana-Champaign 1994 — 1997
BS, Economics; Marketing
Eastern Illinois University 1992 — 1994
Downers Grove 1988 — 1992
Harris Corporation June 2008 - Present
MCI Corporation August 1984 - June 2004
Skills
Integration, Cisco Technologies, Network Engineering, TCP/IP, Network Security, IP, Security, Network Administration, Switches, Firewalls, Network Design, Data Center, Cisco IOS, Routers, WAN, VoIP, LAN-WAN, Juniper, Network Architecture, Routing, Cisco Nexus, Troubleshooting
Education
Eastern Florida State College 2010 — 2013
Associate's Degree, Information Technology
Global/Conway a Xerox Company May 2013 - Present
Toshiba December 2010 - April 2013
Cathedral Corporation 2008 - 2010
Danka/ KM 2002 - 2008
MCI Corporation 1997 - 2002
Skills
Solution Selling, Channel, Sales Management, Key Account Management, Direct Sales, Account Management, New Business Development, Product Marketing, Sales Process, Sales Operations, Product Management, Product Development, B2B, Business Development, Sales, Strategic Partnerships, Cold Calling, Forecasting, Managed Print Services, Channel Partners, Document Imaging, Salesforce.com, Major Accounts, SaaS, Cloud Computing, Sales Presentations, Customer Retention, Selling, Management, P&L Management, Leadership, Lead Generation, Professional Services, Enterprise Software, Managed Services, Team Building, Software Industry, Cross-functional Team..., CRM, Competitive Analysis, Partner Management, Go-to-market Strategy
Education
Daniel Webster College
Business, Management, Marketing, and Related Support Services
Regis University
Bachelor's degree, Business Administration, Management and Operations
Microsoft July 2014 - Present
EMC December 2009 - July 2014
Verizon Business May 2005 - December 2009
Verizon Enterprise Solutions August 2003 - May 2005
Verizon December 2000 - August 2003
MCI Corporation December 1998 - December 2000
Skills
Sales Management, Strategy, Selling, Managed Services, Sales Process, New Business Development, Program Management, Sales, Solution Selling, Professional Services, Wireless, Strategic Partnerships, Cloud Computing, MPLS, Data Center, Enterprise Software, VoIP, Co-location, Unified Communications, Telecommunications, Security, Management, SaaS, Outsourcing, CRM, Sales Operations, Account Management
Education
Fashion Institute of Technology
BA of Science, Fashion Merchandising & Design
FNC August 2005 - Present
SAIC 2004 - 2005
Kforce Inc. 2003 - 2004
MCI Corporation 1999 - 2002
WorldCom May 1998 - 1999
TRC Companies, Inc. 1992 - 1997
Skills
Microsoft SQL Server, MS Reporting Services, Confluence, Atlassian JIRA, OLAP, Geospatial Data, Archaeology, Japanese, T-SQL, SSRS, SSIS, Database Design, ASP.NET, TFS, SQL, Agile Methodologies, SDLC, Business Analysis, Databases, Requirements Analysis
Education
University of South Carolina - The Moore School of Business 1997 — 1998
MBA, International Business
University of Mississippi 1989 — 1991
MA, Anthropology
Davidson College 1982 — 1986
BA, English
St. Andrew's Episcopal School
Sage January 2015 - Present
Sage January 2013 - December 2014
Sage January 2012 - January 2013
Sage November 2010 - January 2012
Sage April 2006 - November 2010
Sage August 2005 - April 2006
First Data Merchant Services September 2004 - August 2005
MCI Corporation June 2001 - September 2004
Skills
Solution Selling, Sales Process, Salesforce.com, Direct Sales, Lead Generation, SaaS, Account Management, Enterprise Software, Forecasting, Process Improvement, Strategic Partnerships, CRM, Cold Calling, Sales Operations, Cloud Computing, B2B, Channel Partners, Selling, Call Centers, Software Industry, Sales Presentations, Professional Services, Demand Generation, Product Marketing, Sales Management, Customer Retention, Sales
Education
Eastern Kentucky University
Comcast Cable August 2011 - Present
Lenovo November 2006 - March 2009
MCI Corporation June 1996 - August 1999
Beyond Measure Marketing January 1995 - November 1996
Skills
Call Centers, Telecommunications, VoIP, Customer Retention, Customer Satisfaction, Wireless, Customer Experience, Troubleshooting, IP, Direct Sales, Technical Support, Networking, Team Leadership, MPLS, Account Management, Sales
Education
The Sure Foundation Theological Institute 2013 — 2014
Associate, Christian Studies
DeVry University 1992 — 1995
B.S. - incomplete, Computer Information Systems / Business Management
Pocomoke High School 1982 — 1986
HS Diploma, College Prep
Ntracts, LLC April 2012 - August 2015
tw telecom January 2005 - March 2012
Experian Decision Analytics, Baker Hill August 2003 - January 2005
MCI Corporation December 1994 - July 2002
IBM January 1991 - December 1994
IBM January 1991 - February 1992
IBM July 1987 - January 1991
IBM January 1985 - July 1987
IBM September 1977 - December 1984
Skills
Cloud Computing, Management, Enterprise Software, Sales Operations, Solution Selling, Leadership, Direct Sales, Account Management, Sales, SaaS, Salesforce.com, Sales Management, Telecommunications, Sales Process, Consulting, Managed Services, Training, Customer Retention, Strategic Partnerships, VoIP, Marketing, Process Improvement, Business Planning, Data Center, Team Leadership, Professional Services, CRM, MPLS, Channel Partners, Selling, Recruiting, Key Account Management, Contract Negotiation, Consultative Selling, Contract Negotiations, Channel Management, Sales Support, Customer Relations, RFP, Strategic Planning, Business Development, New Business Development, Strategy, Team Building
Education
Thunderbird School of Global Management 1977 — 1978
Master of Business Administration (MBA), International Business
DePauw University 1972 — 1976
B.A., Political Science
Goldfish Partners January 2013 - Present
MD Buyline January 2012 - January 2013
The Delta Companies July 2006 - January 2012
AT&T Wiresless October 2005 - April 2006
MCI Corporation June 2003 - November 2003
Skills
Sales Management, Sales Process, Inside Sales, Account Management, Key Account Management, Team Building, Team Management, Team Leadership, Teamwork, Physician Recruitment, Physician Relations, Physician Compensation, Business Strategy, Business Planning, Business Management, Customer Relations, Contract Negotiation, Coaching, Healthcare, Leadership Development, Mentoring, Negotiation, New Business Development, Microsoft Office, Organizing, Strategic Planning, Problem Solving, Award Winning, Top Producer, Senior Consultant, Marketing Consultant, Physician Staffing, Hospitals, Customer Service, Sourcing, Lead Generation, Management, CRM, Sales Operations, Recruiting, Direct Sales, Physicians, Leadership, Business Development, Sales, Cold Calling, Process Improvement, Selling, Interviews, Talent Acquisition
Education
Drury University 2002 — 2006
Bachelor of Arts, Business Administration
MDK Enterprises September 2005 - September 2006
MCI Corporation August 2003 - September 2005
Skills
OSHA, Six Sigma, Microsoft Office, CISO, Critical Chain Project..., Operations Management, Human Relations, SWOT analysis, International Business, International Marketing, Internatioal trade
Education
ECPI College of Technology 2009 — 2012
BBA, Science in Business Administration
Tidewater Community College 2002 — 2003
CET cert., Computer Electronic's
Lancaster High School, VA 1999 — 2002
High school diploma, General Studies
AES 2009 - 2011
AES 2008 - 2009
Stingl Products 2003 - 2006
America Online 1996 - 2001
MCI Corporation 1993 - 1996
MCI Corporation 1990 - 1992
MCI Corporation 1985 - 1989
Arthur Andersen & Company 1982 - 1985
Education
Georgetown University 1981 — 1982
Master of Science in Accounting, Accounting
Dickinson College 1977 — 1981
Bachelor of Arts, Economics & International Studies
3Cinteractive October 2012 - Present
Hewlett-Packard May 2011 - August 2012
Verizon Business January 2010 - December 2010
Verizon Business June 2008 - January 2010
Verizon Business August 2007 - June 2008
MCI Corporation December 1991 - August 2007
Skills
Telecommunications, ITIL, PMP, Managed Services, ITIL Certified, Team Leadership, Mobile Applications, VoIP, SaaS, Process Improvement, Wireless, Leadership, Enterprise Software, Solution Selling, Vendor Management, Management, Program Management, Service Delivery, SharePoint, Project Management, Data Center, Cloud Computing, Customer Satisfaction, Professional Services, Cross-functional Team..., Call Centers, Network Design, IP, Mobile Devices, Networking, Integration, CRM, Quality Assurance, Disaster Recovery, IT Management
Education
Emory University - Goizueta Business School 1987 — 1991
BBA, Finance and Accounting
Verizon March 2005 - Present
AT&T June 2004 - March 2005
MCI Corporation January 1988 - June 2004
U.S. Navy March 1981 - February 1985
Skills
Telecommunications, Vendor Management, Wireless, Managed Services, VoIP, MPLS, Management, Ethernet, IP, Networking, T1, Data Center, Project Management, Switches, Project Planning, Unified Communications, Call Centers, Telephony, Process Improvement, Network Design, Fiber Optics, Program Management
Education
Dallas Baptist University 1988 — 1992
BA, Business
University of Maryland College Park
Aardvark Commercial Services August 2014 - Present
2 Moms & A Mop November 2005 - Present
MCI Corporation April 2004 - November 2005
XO Communications August 1999 - April 2004
Verizon Wireless May 1997 - August 1999
Verizon Wireless December 1993 - June 1996
GRiD Systems August 1988 - December 1993
Skills
Negotiation, Microsoft Office, Coaching, Customer Service, Leadership Development, Team Building, New Business Development, Business Strategy, Team Leadership, Employee Relations, Recruiting, Performance Management, Time Management, Sales Management, Community Outreach, Entrepreneurship, Marketing, Networking, Organizational..., Sales, Small Business, Social Media Marketing, Social Networking, Strategic Planning, Leadership
Education
Eastern Michigan University 1986 — 1990
Bachelors of Science, Pyschology and Business
Trenton High School 1980 — 1984
Diploma
Verizon Wireless June 2013 - Present
Verizon Wireless June 1998 - June 2013
MCI Corporation December 1995 - June 1998
US Airways August 1991 - December 1995
Skills
Management, Wireless, Integration, Telecommunications, Testing, Team Leadership, Networking, Project Planning, Troubleshooting, Process Improvement, Leadership, Hardware, Project Management, Team Building, Vendor Management, Cross-functional Team..., Budgets, Analysis, Requirements Analysis, Business Analysis, Account Management, Strategic Planning, Customer Satisfaction, Cellular Communications
Education
Duquesne University 1984 — 1988
Bachelor of Business Administration (BBA), Marketing and Communications
Sunrise Communications December 2013 - Present
Pierce Litter October 2012 - January 2013
MCI Corporation August 2006 - November 2007
Alliance Data July 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, C, English
Education
Crowder College 2011 — 2014
Associate's degree, Business Management
Mercer February 2012 - Present
Mercer April 1996 - December 1998
Mercer September 1995 - March 1996
University of Maryland 1990 - 1995
MCI Corporation January 1993 - December 1993
Skills
Talent Management, Organizational..., Organizational..., Human Capital, Workforce Management, Strategy, Change Management, Performance Management, Workforce Planning, Human Resources, Team Building, Training, Organizational Design, Employee Engagement, Personnel Management, Succession Planning, Project Management
Education
Duke University
BA, Psychology/French
The Maret School
University of Maryland College Park
MA, PhD, Industrial/Organizational Psychology
Broadview Networks January 2013 - Present
Wawa, Inc. April 2010 - December 2012
XO Communications April 1999 - November 2007
MCI Corporation August 1998 - April 1999
MCI Corporation November 1995 - August 1998
Allnet Communication Services July 1992 - November 1995
Allnet Communication Services September 1989 - July 1992
Allnet Communication Services February 1989 - September 1989
Allnet Communication Services April 1988 - June 1988
Skills
Telecommunications, Account Management, Project Management, Management, Telecommunications..., Customer Service, Customer Satisfaction, Training, Contract Negotiation, Customer Retention, Process Improvement, Sales, Cross-functional Team..., Sales Operations, Networking, Customer Experience, Analysis, Managed Services, Solution Selling, VoIP, Wireless
Education
Eastern Michigan University 1986 — 1988
Paragon / Wellmark Blue Cross Blue Shield June 2014 - Present
TEKsystems / Nationwide June 2013 - June 2014
Wellmark Blue Cross and Blue Shield February 2012 - June 2013
TMNG / AT&T September 2011 - February 2012
Sogeti / Wellmark Blue Cross Blue Shield March 2010 - September 2011
AEGON August 2003 - March 2010
MCI Corporation April 2000 - August 2003
MCI Corporation May 1997 - April 2000
MCI Corporation May 1994 - May 1997
Vantage Computer Systems April 1993 - May 1994
Skills
Testing, Business Analysis, Visio, Program Management, Information Technology, Access, Analysis, Business Requirements, DB2, Integration, Management, Oracle, Project Management, Quality Assurance, Quality Center, Regression Testing, Requirements Gathering, SQL, Software Documentation, System Testing, Team Leadership, Test Management, Test Planning, XML
Education
DeVry University 1987 — 1990
Bachelor of Science, Telecommunications / Management
Veritiv July 2014 - Present
Unisource Worldwide May 2004 - June 2014
MCI Corporation 2002 - May 2004
Cavanagh Group International January 1998 - 2002
Disney Channel April 1988 - January 1998
Skills
Outlook, Microsoft Excel, Administrative..., PowerPoint, Accounts Payable, Office Management
Education
Dekalb Community College
Northside High School
yes
NewDay USA January 2012 - Present
DBM Real Estate Group LLC February 2010 - January 2012
CPA Mortgage 2001 - 2008
MCI Corporation May 2000 - March 2001
Education
Drexel University
Business
North Carroll
Verizon Wireline Network Operations March 2011 - Present
Verizon Business January 2008 - March 2011
MCI Corporation January 2004 - March 2006
MCI Corporation June 2004 - May 2005
MCI Conferencing September 1998 - June 2004
Skills
Requirements Management, Telecommunications, Software Project..., PMO, Program Management, SDLC, Business Requirements, Resource Management, Requirements Analysis, Business Analysis, Vendor Management, Requirements Gathering, Managed Services, Process Improvement, Microsoft Excel, Software Documentation, Enterprise Software, Testing, Project Management, Quality Assurance, Integration
Education
University of Calgary 1969 — 1970
M.A., Political Science
Eastern Washington University 1967 — 1970
B.A., Political Science
salesforce.com June 2013 - Present
Verizon Business August 2011 - June 2013
Verizon Business August 2007 - July 2011
Verizon Business August 2006 - July 2007
MCI Corporation August 2002 - August 2005
Skills
CRM, Solution Selling, Enterprise Software, Cloud Computing, Sales Operations, Selling, Graphic Design, Account Management, Business Development, Strategy, Professional Services, Sales, Leadership, Management, Salesforce.com, Direct Sales
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2005 — 2010
MBA, Entrepreneurship
Eastern Illinois University 1998 — 2002
Bachelor of Science, Business; Administrative Information Technologies
MA-Focus Media November 2014 - Present
NEXTEL 1997 - 2001
MCI Corporation May 1991 - March 1997
MCI Corporation May 1987 - May 1991
Skills
Telecommunications, Call Centers, Wireless, Project Coordination, Employee Management, Department Budgeting, Process Improvement, Sales Operations, Team Building
Education
Eastern Connecticut State University 1983 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
Roger Ludlowe High School 1979 — 1983
The Walking Company Holdings, INC November 2014 - Present
UPS July 2014 - January 2015
Von Maur 2001 - 2012
Wrigley 1997 - 2001
MCI Corporation May 1991 - January 1997
Precise Data Services March 1989 - May 1991
Ryerson September 1987 - March 1989
Lakefront Park Concessions May 1983 - September 1987
Skills
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Foreign Languages
Education
DePaul University 1994 — 1997
History
Illinois Institute of Technology 1984 — 1986
Computer Science
Leepfrog Technologies March 2014 - Present
Pearson plc September 2012 - March 2014
Verizon February 2010 - August 2012
Verizon June 2006 - December 2008
MCI Corporation March 2003 - June 2006
Skills
Document Management, Content Management, Project Management, Online Content, User Experience, Customer Service, Training, Process Improvement..., Process Improvement, Internet, Online Communications, Program Management, Management, Customer Service..., Customer Support, Google Analytics, Google Adwords, Microsoft Office, System Testing, Online Services, Strategy, CRM, Visio, Telecommunications, Cross-functional Team..., Team Leadership
Education
University of Iowa 1989 — 1991
Des Moines Area Community College 1986 — 1989
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Diametriq May 2012 - January 2013
A Custom Clean Inc May 2003 - June 2012
Melbourne Art Festival May 2010 - May 2012
Panda Express September 2008 - February 2009
7-11 February 2002 - January 2003
Team Ford Mercury December 1992 - December 1993
MCI Corporation April 1991 - November 1992
Skills
Microsoft Office, Excel, Access, PowerPoint, MS Project, C++, Cross-functional Team..., Training &..., Program Management, Event Management, Accounting, Market Research, Product Marketing, Organizational..., Social Media
Education
Brevard Community College 2011 — 2013
Certification, Oracle
Florida Institute of Technology 2010 — 2013
MBA, Masters of Business
University of Iowa - Henry B. Tippie College of Business 1999 — 2001
Bachelor of Science, business
University of Iowa 1997 — 2001
BA, Industrial Psychology
Concentra April 2005 - Present
MCI Corporation January 1995 - April 1997
Skills
VMware, Disaster Recovery, Citrix, Windows Server, Active Directory, Virtualization, DNS, System Administration, VMware ESX, HP, McAfee, Networking, Computer Security, Infrastructure, Data Center, Servers
Education
El Centro College
Bank of America March 2002 - Present
MCI Corporation September 1994 - July 2001
SunTrust Bank June 1987 - June 1988
Skills
Call Center, Risk Management, Visio, Access, Customer Service, Analysis, Outlook, Banking, Credit
Education
Cuyahoga Community College 1968 — 1970
Associate, Psycology
Aircell July 2007 - September 2009
US Cellular-Answer Wireless October 2005 - July 2007
BidaCard June 2004 - October 2005
MCI Corporation September 1992 - February 2003
Education
Daytona Beach Community College 1989 — 1991
Electronics and Computer Engineering
Verizon Wireless November 2003 - Present
Verizon Wireless March 2010 - May 2012
Verizon Wireless July 2009 - March 2010
Verizon Wireless January 2007 - July 2009
Verizon Wireless November 2003 - January 2007
MCI Corporation June 2001 - February 2003
MCI Corporation October 1996 - June 2001
Skills
Strategic Leadership, Strategic Planning, Business Planning, Executive Management, Change Leadership, Budget Oversight, Training, Budgets, Cross-functional Team..., Strategic Partnerships, Process Improvement, Sales Management, Change Management, Team Building, Leadership, Wireless
Education
Eastern Michigan University 1987 — 1990
BA, Finance
Fossil, Inc February 2012 - Present
Capital One Auto Finance May 2005 - February 2012
Double E Computing May 2002 - May 2005
jcpenney June 2000 - July 2003
MCI Corporation March 1993 - October 1999
Skills
Visio, Active Directory, DNS, Servers, Microsoft SQL Server, Guitarist, Performing Arts, Electronics, Electric Guitar, Kung Fu, Chi Kung, Tai Chi Chuan, Project Engineering, FTP, IIS, Production Support, IT Project..., Windows Server
Education
Dallas County Community College 1989 — 1990
AAS, Digital Electronics Technology
Booker T Washington Arts Magnet HS
HS Diploma, Music
Allied Barton LLC December 2008 - Present
MCI Corporation September 1991 - April 2008
Skills
Physical Security, Safety, Cpr Certified, Supervising, Disaster Recovery, Security Audits, Fire Safety, Emergency Management, CPR Certified, Law Enforcement, Security Training, CCTV, Private Investigations, Customer Service, Team Building, Public Safety, Security Management
Education
Dallas County Community College 1975 — 1978
General, Business/Commerce, General
Kimball high School, Dallas 1972 — 1975
general, High School/Secondary Diplomas and Certificates
Verizon Business October 2006 - Present
MCI Corporation November 1999 - October 2006
MCI Corporation June 1997 - November 1999
Beaton Inc. September 1989 - May 1996
Skills
Management, Telecommunications, Pricing, Creative Solutions, Pre-sales, Team Leadership, Negotiation, Data Center, Cross-functional Team...
Education
Cornell College
Bachelor of Arts (BA), Psychology
University of Iowa - Henry B. Tippie College of Business
Master of Business Administration (M.B.A.), Human Resources Management and Services
Van Go Delivery, LLC June 2015 - Present
iGlobal, LLC March 2013 - May 2015
Verizon Business June 2006 - August 2012
TDS Metrocom September 2004 - June 2006
MCI Corporation June 1995 - April 2004
Wrigley Company December 1988 - May 1995
Skills
ITIL Foundation v3..., Telecommunications..., Clarity, VoIP, Project Management, Nortel, Disaster Recovery, Voice Mail, Purchasing Processes, Communications Audits, Microsoft Excel, Outlook, Microsoft Word, Microsoft Exchange, XP, PowerPoint, Sarbanes-Oxley, Shared Services, Telecommunications, ITIL, Frame Relay, Networking, Visio, SIP Trunking, WAN, Network Design, T1, IP, Unified Communications, Switches, Data Center, Network Engineering, Cisco Technologies, PMP, Routing, MPLS, Managed Services, SIP, Wireless, LAN-WAN, Management, Ethernet, Telephony, Project Planning, Call Centers, Windows XP
Education
DePaul University 1993 — 1993
Executive Program
DeVry University-Illinois 1992 — 1993
Telecommunications Management
Self Employed February 2014 - Present
Sharp Mechanical Services April 2009 - February 2012
PC Wizard of El Paso, TX March 2007 - December 2008
Border Institute Of Technology June 2006 - March 2007
Engineering Resource Group, Inc. November 2005 - February 2006
Geocomm Corporation September 2002 - May 2004
Sprint August 2000 - August 2002
Geocomm International Corp July 1990 - May 1992
MCI Corporation March 1987 - March 1990
Rockwell International Corp February 1984 - January 1987
Skills
Software Installation, Networking, Switches, Routers
Education
Border Institute of Technology
El Paso Community College
Level 3 Communications January 2013 - Present
CenturyLink (formerly Qwest) February 2000 - December 2012
MCI Corporation February 1999 - February 2000
MCI February 1990 - January 1999
US Army National Guard 1985 - 1999
EDS Group December 1985 - April 1990
US Army - Signal Corp July 1981 - July 1985
Skills
Sales Management, Account Management, Technical Leadership, Team Leadership, Team Building, Budget Monitoring, Telecom Expense..., Internet Expenses, Telecommunications, Management, Leadership, Cross-functional Team..., Cloud Computing, Strategic Planning, Sales Process, Unified Communications, Networking, CRM, Selling, Sales Operations, Sales, Managed Services, Strategy, Co-location, Network Design, Business Planning, MPLS, Direct Sales, Solution Selling, Enterprise Software, Salesforce.com, VoIP
Education
Eastern Michigan University 1976 — 1981
BS, Physics and Math
Inspira Medical Center Woodbury August 2015 - Present
Valley Health Warren Memorial Hospital April 2004 - July 2015
Valley Health War Memorial Hospital May 1999 - April 2004
Valley Health May 1997 - May 1999
Valley Health Winchester Medical Center April 1995 - May 1997
Valley Health June 1994 - April 1995
Cone Health May 1993 - August 1993
MCI Corporation July 1987 - July 1992
Skills
Team Building, Healthcare, Budgeting, Budgets, Hospitals, Healthcare Management, Strategic Planning, Healthcare Information..., Process Improvement, Revenue Cycle, Public Speaking, EMR, Contract Negotiation, Operations Management, Leadership, Physician Relations, Change Management, Marketing, HIPAA, Policy, Patient Safety, Customer Service, Healthcare Consulting, Performance Improvement, Physicians, EHR, Managed Care, Informatics, Revenue Cycle Management, Executive Management, Health Policy, Healthcare Industry, Medicare, Clinical Research, Medicaid, Practice Management, Home Care, Nursing, Medical Billing, Medicine, PACS, Surgery, Orthopedic, Critical Care, Pediatrics, Quality Improvement, Health Education, Medical Imaging, Radiology, Public Health
Education
Duke University - The Fuqua School of Business 1992 — 1994
MBA, Health Services Management
Lehigh University - College of Business and Economics 1983 — 1987
BSBU, Finance
The Stony Brook School 1981 — 1983
Fujitsu Network Communications October 1998 - March 2014
Fujitsu Network Communications October 1998 - March 2014
Fujitsu Network Communications October 1998 - March 2014
MCI Corporation February 1988 - August 1998
MCI Corporation 1988 - 1998
Skills
Supply Chain Management, Telecommunications, Six Sigma, Lean Manufacturing, Product Lifecycle..., Wireless, Demand Planning, Forecasting, Process Improvement, Product Management, Cross-functional Team..., Program Management, Strategy, Vendor Management, Competitive Analysis, Integration, Project Management, Predictive Analytics, Predictive Modeling, Inventory Management, Econometrics, Regression Analysis, Statistics, Project Planning, Product Marketing, Pricing, Budgets, Product Launch, Team Leadership, Business Development, Business Process..., Engineering Management, Switches, Analysis, Fiber Optics, Systems Engineering, ERP, TDM, Project Portfolio..., Operations Management, P&L Management, IT Strategy, Requirements Analysis, Leadership, SAP, Troubleshooting, Business Strategy, Supply Chain, Salesforce.com, System Deployment
Education
Dallas Baptist University 1992 — 1995
MBA, Business Administration
The University of Texas at Dallas 1987 — 1990
B.S., Electrical Engineering
Tyler Junior College 1980 — 1982
A.A.S., Petroleum Technology
Marriott International January 2014 - 2015
Marriott International March 2012 - December 2013
ADP 2007 - 2012
ADP 2004 - 2006
ADP 2002 - 2004
MCI Corporation 2000 - 2002
Volt Staffing Services January 1998 - January 2000
Skills
Employee Training, Instructional Design, Performance Management, Employee Relations, Talent Management, Onboarding, Training, Vendor Management, HRIS, Training Delivery, Recruiting, Organizational..., Personnel Management, HR Consulting, Employee Engagement, Talent Acquisition, Human Resources, Organizational..., Workforce Planning, Workshop Facilitation, Applicant Tracking..., Learning Management, Leadership Development, Benefits Administration, HR Policies, Coaching, Instructor-led Training, Needs Analysis, Employee Benefits, Learning Management..., Change Management, E-Learning, Social Learning, Distance Learning, Leadership
Education
Drexel University 2014 — 2016
Human Resources Development
Frostburg State University 1994 — 1998
Bachelor of Arts (B.A.), minors in French and Spanish, International Business, 3.4
Good Counsel 1990 — 1994
High School, 3.6
Verizon Business June 2011 - Present
Verizon Business September 1999 - June 2011
MCI Corporation 2002 - 2003
Skills
Telecommunications
Education
Illinois State University 1992 — 1996
Curtin University of Technology 1994 — 1995
AT&T June 1999 - Present
EDS June 1996 - June 1999
MCI Corporation January 1987 - June 1996
Skills
DSL, MPLS, Telecommunications, T1, IP, Wireless, Vendor Management, LAN-WAN, Data Center, Solution Selling, ITIL, IT Service Management, Cisco Technologies, Network Design, Telephony, SIP Trunking, Customer Service, VoIP
Education
Delaware County Community College
Greenville Senior High
PGi April 2015 - Present
The Coca-Cola Company November 2013 - April 2015
The Home Depot July 2012 - November 2013
E*TRADE Financial September 2008 - May 2012
Level 3 Communications May 2007 - May 2008
Premiere Global Services June 2004 - May 2007
Verizon Business 1990 - 2003
MCI Corporation 1990 - 2003
Skills
Unified Communications, Solution Selling, Salesforce.com, Telecommunications, Process Improvement, Direct Sales, Sales, Account Management, Business Analysis, Business Process..., Team Leadership, Wireless, Call Center, SaaS, Management, Enterprise Software, Sales Operations, Program Management, Product Management, Project Management, Cloud Computing, Customer Experience, Cross-functional Team..., Strategy, Business Intelligence, Training, Analysis, Customer Satisfaction, Product Marketing, PMP, Team Building, Customer Retention, Strategic Planning, Strategic Partnerships, Vendor Management, Business Development
Education
Mercer University - Stetson School of Business and Economics 2005 — 2008
Business/Managerial Economics
Eastern Michigan University 1984 — 1988
Business Administration and Management, General
KASU-Arkansas State University February 2012 - Present
Arkansas State University October 2009 - June 2011
inVentiv Health January 2005 - December 2008
Arkansas State University September 2001 - December 2004
Altria January 2000 - July 2001
US XChange, LLC October 1998 - December 1999
MCI Corporation June 1990 - December 1997
Skills
Microsoft Office, Social Media, PowerPoint, Research, Public Relations, Social Media Marketing, Fundraising, Sales, Sales Operations, Market Research, Marketing Strategy, Microsoft Excel, Customer Service, Management, Blogging, Media Relations, Public Speaking, Editing, Sales Management, Online Marketing, Account Management
Education
DePaul University 1994 — 1996
MA -Secondary Education:, Economics, Language Arts, History & Social Sciences
Michigan State University 1983 — 1987
BA- Employment Relations
Harris Corporation March 2003 - Present
MCI Telecommunications Corp June 1986 - June 2002
MCI Corporation June 1986 - June 2002
Skills
IP, Testing, Integration, Network Design, Systems Engineering, Telecommunications, Network Engineering, Troubleshooting, Engineering, System Deployment, TCP/IP, Networking, Switches, Wireless, Ethernet, VoIP
Education
DeVry University 1985 — 1988
University of Phoenix 2006 — 2007
Union County College 1984 — 1985
General Studies
Splice Machine August 2013 - Present
IBM November 2011 - Present
NETEZZA January 2008 - November 2011
Bohan Group January 2004 - January 2008
Dexma January 2001 - January 2004
MicroStrategy January 1998 - January 2001
SAP January 1993 - January 1998
MCI Corporation January 1988 - January 1993
Skills
Business Intelligence, Cloud Computing, Sales Enablement, SaaS, Enterprise Software, Solution Selling, Business Alliances, Business Development, Management, Sales Operations, Selling, Integrated Marketing, Financial Services, Strategy, Strategic Partnerships, Pre-sales, ERP, Analytics, CRM, Sales, Go-to-market Strategy, Professional Services, Product Management, Software Industry, Salesforce.com, Lead Generation, Channel Partners, Demand Generation, Cross-functional Team..., Start-ups, Product Marketing
Education
Drake University 1987 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USDA April 2013 - Present
National Congress of American Indians November 2011 - April 2013
NANA Development Corporation November 2007 - November 2011
Smithsonian Institution June 2003 - March 2006
Euronet 2000 - 2003
Concert Communications August 1995 - July 1999
MCI Corporation September 1992 - March 1999
IBM Credit Corporation 1990 - 1992
IBM 1984 - 1990
Cornell University 1981 - 1985
Skills
Strategic Planning, International Business, Policy, Joint Ventures, Entrepreneurship, Business Development, Contract Negotiation, Intellectual Property, Cultural Heritage, Executive Management, Corporate Governance, Telecommunications, Licensing, Business Process..., Non-profits, Financial Transactions, Mediation, Change Management, Mergers, Organizational..., International Business..., Transactions, Internet Security, Start-ups, Mergers & Acquisitions, Government, Nonprofits, Program Management, Management, Social Impact, Public Speaking, Legislation, Public Policy, Community Outreach, Corporate Law, Fundraising
Education
Cornell Law School 1980 — 1984
JD
Cornell University - Johnson Graduate School of Management 1983 — 1984
MBA
DePauw University 1976 — 1980
B.A.
The Coca-Cola Company January 2011 - Present
Coca-Cola Enterprises January 2009 - January 2011
Coca-Cola Enterprises January 2006 - January 2009
Coca-Cola Enterprises January 2001 - January 2006
PricewaterhouseCoopers 1998 - 2000
Sai People Solutions 1996 - 1998
MCI Corporation 1995 - 1996
Skills
College Recruiting, Talent Acquisition, Recruiting, Sourcing, Management, Management Consulting, Employee Relations, Human Resources, Applicant Tracking..., Performance Management, Onboarding, Talent Management, HRIS, Technical Recruiting, Procurement
Education
Emory University
Clarabridge June 2015 - Present
SocialRadar September 2014 - June 2015
Full Measure Education Inc March 2014 - June 2015
Blackboard April 2012 - March 2014
Blackboard September 2009 - April 2012
Blackboard April 2008 - September 2009
Blackboard June 2007 - April 2008
Verizon Business May 2005 - June 2007
MCI Corporation June 2003 - May 2005
Anheuser-Busch April 2002 - May 2003
Skills
Forecasting, Business Planning, Financial Risk, Business Case Modelling, Business Modeling, New Business Development, Start-ups, Analysis, Budgets, Corporate Development, Financial Modeling, Business Analysis, Finance, Financial Analysis, Management, Corporate Finance, Strategic Financial..., Strategic Partnerships, Cash Flow Forecasting, Financial Accounting, Portfolio Management, Strategy, Mergers & Acquisitions, Financial Reporting, SaaS, Strategic Planning
Education
The College of William and Mary 2001 — 2003
Master of Business Administration (MBA), Finance, General
Emory University 1994 — 1998
Bachelor of Business Administration (BBA), Finance, General
Wells Fargo Bank Merchant Services April 2006 - Present
Contra Costa County District Attorney January 2006 - March 2006
Team Industrial Services October 2000 - March 2003
MCI Corporation August 1992 - October 1999
Wells Fargo Bank August 1987 - July 1992
Skills
Access, Software Documentation, Training, XP, Payroll, Accounts Receivable, Human Resources, Microsoft Excel, Software Installation, Security, Unix, Accounts Payable, Call Centers, Invoicing, Outlook, Hardware, Technical Support
Education
Diablo Valley College 1989 — 1990
Computer and Information Sciences, General
Heald Business College 1978 — 1979
Brightree June 2011 - Present
RelayHealth (McKesson) September 2010 - June 2011
RelayHealth (McKesson) January 2007 - September 2010
McKesson July 2002 - September 2010
McKesson July 2002 - March 2007
Medquist August 2006 - December 2006
Clarus Corporation 1999 - 2002
VeriFone 1997 - August 1999
MCI 1997 - 1997
MCI Corporation 1997 - 1997
Education
Purdue University 1980 — 1984
B.S, Computer Technology
Dallas Theological Seminary
DLC October 2014 - Present
Titus December 2013 - October 2014
Baxter December 2007 - August 2013
Ovation Pharmaceuticals December 2005 - October 2007
Abbott Laboratories June 1997 - December 2005
MCI Corporation February 1994 - July 1997
Skills
Financial Analysis, Forecasting, Hyperion Enterprise, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Financial Forecasting, Cost Accounting, Essbase, Variance Analysis, Strategic Financial..., Managerial Finance, Acquisition Integration, Consolidation, Capital Budgeting, Cognos, General Ledger, Account Reconciliation, Cash Flow, Accounting, Process Improvement, Financial Accounting, Financial Statements, Fixed Assets, Accruals, Revenue Recognition, Internal Controls, US GAAP
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1999
MBA, Finance
Indiana University - Kelley School of Business 1987 — 1991
Bachelor of Science (BS), Accounting
The Behavior Clinic June 2013 - Present
AlliedBarton Security Services September 2009 - Present
MCI Corporation 2000 - 2003
MCI Corporation 1996 - 1999
BF Goodrich 1978 - 1995
Parmatown Mall January 1993 - January 1994
Holy Family Church January 1992 - January 1993
Parma Police Auxiliary March 1985 - September 1992
Skills
Handgun Usage, Patrol Techniques, Patrol Preparation, Observing, Emergency Preparedness, Hard Worker, Pro-active, Customer Relations, Effective Listening, Troubleshooting, Customer Service, Documentation, Problem Solving, Team Building, Disaster Recovery, Planning, Outlook, Security, Telecommunications, Team Leadership, Visio, Microsoft Office, Analysis, PowerPoint, Word, Excel, Project Planning, Windows, Program Management, Access, Supervisory Skills, Equipment Installation, IP, Emergency Management, Servers, Leadership, Management, Personal Protection, CCTV, Networking, Firearms, Crowd Control, Private Investigations, Counterterrorism, Mobile Patrol, Patrol, Event Security, Pepper Spray, Security Training, Private Security
Education
Allied Barton EDGE -Security Training 2009 — 2011
Master Security Officers
Cuyahoga Community College 1972 — 1987
Basic College Studies in Business Administration
Institute of Computer Management 1970 — 1970
Computer Management Computer Programming and System Development
Parma Sr. High School 1964 — 1968
Diploma, Industrial Machining
MCR Federal, LLC 2006 - Present
Booz Allen Hamilton 2001 - 2006
CeLight 2000 - 2001
MCI Corporation 1996 - 2000
US Navy 1988 - 1996
Skills
Leadership, Forecasting, DoD, Analysis, Project Management, Management, Management Consulting, Program Management, Budgets, Finance, Logistics, Mergers & Acquisitions, Process Improvement, Risk Management, Cost Benefit, Strategy, Government, Start-ups, Business Process..., Cross-functional Team..., Project Planning, Proposal Writing, Business Strategy, Data Analysis, Financial Analysis, Managerial Finance, Business Analysis, Change Management, Strategic Planning
Education
Loyola University Maryland
Master of Science (MS), Finance
University of Oklahoma
Master of Arts (MA), Economics
William and Mary
Bachelor of Business Administration (BBA), Business
AOCS
Defense Language Institute
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2011 - Present
Blue Cross & Blue Shield of Illinois September 2006 - July 2011
CNA Insurance 1997 - 2006
MCI Corporation 1994 - 1997
Jobs For Youth/Chicago 1990 - 1994
Skills
Network Security, Networking, Firewalls, Palo Alto Firewalls, F5 BigIP, Security, Load Balancing, Data Center, Information Security, Checkpoint Firewall, LAN-WAN, Management, Customer Service, CISSP, CCNP, CCNA, VPN, Cisco IOS, Enterprise Architecture, Network Architecture, Network Design, Switches, Cisco Technologies, WAN, Visio, Disaster Recovery, System Administration, IT Strategy, Unix, Integration, Microsoft Exchange, VoIP, Microsoft Technologies, Process Improvement, Information Technology, Windows Server, TCP/IP, Linux, Troubleshooting, Windows 7, Servers, Vendor Management, Checkpoint
Education
Northern Illinois University 1983 — 1988
BS, Marketing
Aquarius Institute 2000 — 2001
Advanced Study of Cisco Networking, Network Englneering
Cyscoexpert 2001 — 2002
Advanced Study of Cisco Networking, Network Engineering
DePaul University 1997 — 1997
Data Networking Program
Gordon Technical High School 1979 — 1983
Microsoft 2005 - Present
MCI Corporation 2003 - 2005
MCI Global Accounts 2000 - 2003
Skills
Enterprise Software, Contract Negotiation, Sales, SaaS, Solution Selling, Cloud Computing, Cloud Deployment and..., Strategic Planning, Strategic Partnerships, Competitive..., Mobile Technology, Team Leadership, Customer Advocacy, Long-term Customer..., Customer Experience, Diversity & Inclusion
Education
Eastern University
BS, Organizational Management
DaVita Kidney Care February 2012 - Present
Neiman Marcus Group November 2005 - February 2012
WorldCom November 1994 - July 2001
MCI Corporation June 1986 - January 1995
Skills
Customer Service, Team Building, Customer Satisfaction, Process Improvement, Project Management, Management, Leadership, Sales, Call Center, Call Centers, Training, Business Process, Telecommunications, Forecasting, Cross-functional Team..., Strategy, CRM, Networking, Vendor Management, Team Leadership, Program Management, Customer Experience, Sales Operations, Operations Management
Education
Dallas Baptist University 1990 — 1992
MBA, Management
MBA 1989 — 1992
management, strategic management
COS: Capitol Office Solutions August 2013 - Present
Venable LLP June 2012 - August 2013
Booz Allen Hamilton November 2011 - April 2012
Fannie Mae Corporation September 2006 - July 2010
MCI June 1990 - May 2000
MCI Corporation 1990 - 1999
Skills
Government, Administrative..., Business Analysis, Software Documentation, Microsoft Excel, Microsoft Word, SharePoint, Access, Leadership, Training, PowerPoint, Customer Service, Research, Microsoft Office, Social Networking, Vendor Management, Administrative..., Account Management
Education
Everest University-Tampa 2012 — 2014
Associate's Degree, Criminal Justice and Corrections, A
TC Williams 1973 — 1974
HS
Upper Heyford High, England 1969 — 1973
None
Orange Business Services October 2002 - Present
MCI Corporation November 1992 - October 2002
Troutman Sanders LLP October 1989 - October 1992
JONES DAY® May 1987 - October 1989
EY June 1982 - August 1984
Skills
Certified Public..., Contract Negotiation, Outsourcing, Mergers, Contract Management, Negotiation, Intellectual Property, Legal Writing, Mergers & Acquisitions, Real Estate, Corporate Governance, Due Diligence, Joint Ventures, Strategic Negotiations, Privacy Law, Litigation, Licensing, Cloud Computing
Education
The George Washington University Law School 1984 — 1987
JD, Law
Duquesne University 1980 — 1982
BS, Accounting
Emory University School of Law
Reliable Practice Consultants July 2007 - Present
MCI Corporation 1985 - 2005
Skills
Strong Communication..., Client Needs Analysis, Investigative Researcher, Project and Office..., Leadership Development, Innovative Thinking, Cross-functional Team..., Customer Relationship..., Active Mentoring, Healthcare, Contract Negotiation, Strategic Planning, Customer Service, Entrepreneurship, Negotiation, CRM, Human Resources, Marketing, Insurance, Sales, Healthcare Management, Team Building, Process Improvement, Recruiting, Networking, Selling, Telecommunications, Performance Management, Program Management, Change Management, Leadership, Management, Strategic Partnerships, Public Speaking, Sales Management, Marketing Strategy, New Business Development, Finance, Team Leadership, HIPAA, Strategy, Technology Needs..., Business Strategy, Account Management, Practice Management, Project Planning, Management Consulting, Healthcare Information..., Managed Care
Education
DePaul University 1992 — 1996
BA, Marketing
Northwestern University 1996 — 1997
MBA, Marketing
Catalina Marketing September 2014 - Present
HealthPlan Services January 2013 - September 2014
Vitera Healthcare Solutions October 2006 - December 2012
JPMorgan Chase April 2006 - October 2006
JPMorgan Chase July 2004 - April 2006
MCI Corporation October 2001 - June 2004
MCI Corporation August 1999 - October 2001
Citi 1997 - 1999
Citi 1993 - 1996
Citi 1989 - 1993
Skills
Business Analysis, Process Engineering, Business Process..., Visio, MS Project, Requirements Analysis, Excel, Software Project..., Agile, Process Development, Project Implementation, ITIL, Siebel, Access, BigMachines, Agile Methodologies, Enterprise Software
Education
Daemen College 1977 — 1982
Bachelor of Science, Business Administration
Consultant March 2014 - Present
Dell SecureWorks August 2013 - March 2014
Dell SecureWorks October 2013 - February 2014
Ettain Group June 2011 - July 2013
QTS January 2010 - June 2011
North American Mission Board March 2005 - October 2009
Pre Solutions Inc January 2001 - January 2005
Urban Media 2000 - 2001
Norrell 1998 - 2000
MCI Corporation 1997 - 1998
Skills
Security + Certification, McAfee Antivirus..., Symantec Antivirus..., secureworks, Fortinet, Tripwire Enterprise, RSA SecurID, Venafi, Nmap, Netcat, Checkpoint, Netscreen, backtrack, SANS Sift workstation, Security, Linux Server, Bit9, netcat, wireshark, ISS IDS / IPS, IPS, putty, FireEye, Windows Server, PGP, Qualys, Nessus, Load Balancers, VMware ESX, VMware Player, Security Procedures, Clarion Storage..., Network Security, Enterprise Software, Sonicwall, Load Balancing, Altiris Total Managment..., Trend Micro Antivirus..., Wireshark, Backtrack, Disaster Recovery, System Administration, DNS, Information Security, Switches, CISSP, Computer Security, CCNA, Networking, McAfee
Education
Georgia Perimeter College 2013 — 2016
Computer Science, Computer Science
Dekalb Technical College 1985 — 1987
Electromechanical Technology/Electromechanical Engineering Technology
Verizon September 2000 - Present
Verizon Business 2000 - 2006
MCI September 1998 - August 2000
MCI Corporation September 1996 - September 1998
MCI Corporation September 1995 - September 1996
IBM July 1993 - September 1995
Skills
Telecommunications, Troubleshooting, Vendor Management, Managed Services, Data Center, Testing, IP, Ethernet, Cloud Computing, MPLS, SDLC, Program Management, Process Improvement, Team Leadership, Registered Nurses, VoIP, Networking, Integration, Cisco Technologies, Software Documentation, Requirements Analysis, Service Delivery, Databases, Technical Support, SQL, Computer Network..., Unix, Telephony, Routers, Routing, T1, Cisco IOS, Solaris, VPN, TCP/IP
Education
Wake Technical Community College 2010 — 2012
Associate's Degree, Registered Nursing/Registered Nurse
Elon University 1989 — 1993
BS, Business Administration
Time Warner Cable Business Class September 2013 - Present
Mediacom Communications July 2010 - September 2013
Pellham Commercial Realtors/ Murney Commercial September 2005 - July 2010
Qwest 2004 - 2005
MCI Corporation 2003 - 2004
AT&T 1999 - 2003
ARCH Communications 1989 - 1998
Skills
Microsoft Excel, Salesforce.com, New Hire Orientations, Sales Management, PowerPoint, P&L Accountability, Strategic Hiring, Cross-functional..., Crisis Management, Strategy Implementation, Client Retention..., Sales Incentive Programs, New Business Development, Exceed Sales Goals, Leadership Development, Interdepartmental..., Operational Planning, Interpersonal..., Disciplinary Action, Client Billing, Personal Development, Sales Promotion, Problem Solving, Commercial Real Estate, Sales Leadership..., C-Level Relationships, C-Level Negotiations, Account Management, P&L Analysis, Customer Retention, Telecommunications, B2B, Team Leadership, Data Center, Networking, Income Statement, Telephony, Direct Sales, P&L, VoIP, Unified Communications, Incentive Programs, Managed Services, IP, Interpersonal...
Education
Eastern Michigan University 1977 — 1978
Lake Orion High School 1974 — 1978
Savory Harvest October 2014 - Present
AT&T October 2010 - November 2014
Cricket Communications December 2007 - 2010
Cricket Communications January 2006 - December 2007
Gateway January 2001 - May 2004
MCI Telecommunications June 1995 - January 1998
MCI Corporation October 1992 - June 1995
MCI Corporation January 1991 - October 1992
Skills
Telecommunications, Cross-functional Team..., Wireless, Call Center, 4G, Cellular Communications, CDMA, Mobile Devices, LTE, Vendor Management, Broadband, T1, IP, Sales, Management, 3G, Call Centers, Managed Services, Direct Sales, Leadership, Sales Management, Business Strategy, Channel, MPLS, Product Management, Strategy, P&L Management, SIP, Networking, VoIP, Customer Satisfaction, Channel Partners
Education
DePaul University
Bachelor of Science (BS), Marketing
Enterprise Holdings Inc. December 2009 - Present
Werner Enterprises March 2007 - June 2009
Next Flight Aviation February 2004 - March 2007
MCI Corporation April 1986 - February 2004
Skills
NBAA Certified Aviation..., Aviation, Flights, Maintenance & Repair, Fleet Management, Aircraft, Commercial Aviation, Airports, Aircraft Maintenance, Airworthiness, Airlines, Piloting, Flight Safety, Aerospace
Education
Embry-Riddle Aeronautical University 2015 — 2018
Master of Business Administration (MBA), Aviation - Leadership
Western Michigan University 1974 — 1978
Bachelor's degree, Aviation Maintenance Management
Nationwide Insurance August 2012 - Present
Precision Consulting Group January 1999 - Present
Nationwide Insurance January 2010 - August 2012
Wellmark January 2010 - December 2010
AT&T February 2009 - January 2010
AEGON Americas January 2002 - February 2009
MCI Corporation 1995 - 2001
Education
Drexel University
MBA, Organizational Behavior
Rutgers University-New Brunswick 1979 — 1983
Ba, English
Natomas Unified School District November 2006 - December 2007
TexSupport/Clear I.T. Solutions March 2004 - March 2006
MCI Corporation February 2002 - March 2003
Lucent Technologies October 2000 - November 2001
Octel Communications (Division of Lucent Technologies) May 1998 - September 2000
Internal Revenue Service March 1991 - November 1994
Apple April 1989 - February 1991
Skills
Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Publisher, PowerPoint, Visio, Project Management, MS Project, Access, QuickBooks, Windows, Windows 7, Windows XP Pro, Outlook, Office Management, Office Administration, Data Entry, Database Administration, Records Management, Event Management, Event Planning, Budget Monitoring, Department Budgeting, Project Finance, Calendaring, Travel Planning, Executive Support, Bookkeeping, Accounts Receivable, Accounts Payable, Human Resources, Communication Skills, Troubleshooting, Website Development, Process Scheduler, Time Management, Communication
Education
University of Phoenix 2009 — 2011
Bachelors of Arts, Business Administration and Management
De Anza College 1986 — 1989
Transfer Student, General Studies
U.S. Cellular September 2002 - Present
PMI Chicagoland November 2011 - March 2014
WorldCom 2000 - 2002
MCI Corporation 1997 - 2000
MCI Corporation 1988 - 2000
Perle Systems 1987 - 1988
Skills
Telecommunications, Project Management, Troubleshooting, Wireless, LTE, MS Project, Cellular Communications, Scheduling, Process Engineering, Media WIKI, VoIP, Ethernet, Cross-functional Team..., Networking, Integration, Process Improvement, Wireless Networking, IP, RF
Education
East Carolina University 2004 — 2006
M.A., Technical Writing, 4.0
DeVry Institute 1985 — 1986
Certificate, Electronics Technician, 3.9
University of Illinois at Urbana-Champaign 1977 — 1981
B.S., Business Administration
Microsoft June 2014 - Present
Microsoft February 2013 - June 2014
Juniper Networks February 2009 - February 2013
Force10 Networks 2007 - 2009
Juniper Networks 2001 - 2007
Microsoft 1995 - 2001
MCI Corporation 1992 - 1995
Skills
Data Center, Cloud Computing, Cisco Technologies, Routing, MPLS, Network Architecture, IP, Ethernet, Security, Switches, Routers, Telecommunications, BGP, Network Security, Networking, Juniper, QoS, Virtualization, Enterprise Software, LAN Switching, Wireless, VoIP, Unified Communications, OSPF, Computer Network..., Integration, Juniper Technologies, TCP/IP, Network Design, System Deployment, Product Management, Software Engineering, C#, JavaScript, Git, Visual Studio, Network Automation, Graph Theory
Education
Drexel University 2013 — 2016
Master of Science (M.S.), Computer Science
University of Pittsburgh 1988 — 2001
Bachelor of Science (B.S.), Computer Science, 3.8
Coursera
Udacity
Udacity
Windstream Communications April 1999 - Present
PAETEC 1999 - 2011
MCI Corporation June 1992 - March 1999
Skills
SIP Trunking, Co-location, MPLS, T1, PRI, Internet, Dynamic IP, Adtran, Telephony, Managed Services, Metro Ethernet, IP, VoIP, Frame Relay, LAN-WAN, MPLS VPN, Unified Communications, SIP, Hosted Services, Ethernet, DS3, WAN
Education
East Carolina University 1986 — 1990
BS, Technical Sales & Service/Industrial Technology
Vodafone Global Enterprise March 2015 - Present
QualiTest Pharmaceutical July 2013 - December 2014
Verizon Business April 2011 - May 2013
AT&T June 2009 - December 2010
AT&T June 2008 - May 2009
Verizon June 2006 - May 2008
AT&T February 2006 - June 2006
MCI Corporation June 2005 - September 2005
AT&T Global Services February 2001 - April 2005
AT&T August 1999 - February 2001
Skills
VPN, Telecommunications, Program Management, Data Center, ITIL v3 Foundations..., WAN, Project Management, Cisco Technologies, Customer Service, Networking, MPLS, Service Delivery, LAN-WAN, Information Technology, Wireless, Cisco IOS, Managed Services, ITIL, VoIP, Business Analysis, Security, Routers, IT Management, Technical Support, Vendor Management, Incident Management, Network Administration, Network Security, Computer Network..., Management, Troubleshooting, Process Improvement, XP, Change Management, TCP/IP, Disaster Recovery, Active Directory, Cloud Computing, Team Leadership, System Deployment, Cross-functional Team..., Business Continuity, OSPF, Virtualization, SDLC, Windows Server, Switches, Network Design, Integration, IP
Education
DeVry Institute of Technology 1992 — 1994
AAS, Telecommunication Managament
Inteliquent April 2006 - Present
New Global Telecom March 2000 - March 2006
WorldCom January 1997 - February 2000
MFS Intelenet March 1993 - December 1996
MCI Corporation February 1988 - February 1993
Education
DeVry Institute of Technology
FedEx Ground February 2014 - Present
Coventry Health Care February 2013 - November 2013
Level 3 Communications 2000 - 2002
MCI Corporation 1995 - 2000
Skills
Human Resources, Recruiting, Account Management, Enterprise Software, Sales, Unified Messaging, Employee Relations, Leadership, Change Management, Organizational..., Leadership Development, Process Improvement, Team Building, Insurance, Program Management, Strategic Planning
Education
Drexel University 1987 — 1992
B.S. Architectural Engineering
Verizon Business September 2004 - Present
Worldcom December 1998 - April 2004
MCI Corporation June 1995 - December 1998
Skills
T1, Frame Relay, VoIP, MPLS, Telephony, WAN, IP, Network Engineering, Network Design, Ethernet, Unified Communications, DWDM, Managed Services, Telecommunications, Provisioning, Networking, Switches, SIP Trunking, LAN-WAN, SIP, ISDN, Optical Fiber, Routers, ATM networks, ATM Networks
Education
County College of Morris 1991 — 2001
Telecom Systems Technology, Telecommunications Engineering, 3.9
RETS Electronics School 1981 — 1983
EET, Electrical and Electronics Engineering
Passaic High School 1974 — 1979
Joan Wayman Inc November 2007 - Present
Tellabs June 1998 - April 2002
MCI Corporation June 1993 - April 1998
Skills
Strategic Planning, Customer Service, Public Speaking, Budgets, Microsoft Office, Team Building, Event Planning, Public Relations, Advertising, Marketing Communications, Email Marketing, Direct Marketing, Marketing, Small Business, Social Media Marketing, Entrepreneurship, New Business Development
Education
DePaul University 1997 — 2003
Master of Business Administration (MBA), Real Estate Finance
University of Illinois at Urbana-Champaign 1989 — 1993
Bachelor of Science (BS), Mechanical Engineering
Verizon Business November 2004 - Present
Verizon Business October 1998 - November 2004
MCI Corporation September 1995 - September 1998
MCI Corporation December 1986 - January 1994
Skills
DWDM, Ethernet, Transmission, IP, Telecommunications, TDM, Network Optimization, Network Design, Metro Ethernet, Real Estate, Land Acquisition, Contract Negotiation, Contract Management, Project Management, Business Analysis, Creative Problem Solving
Education
Florida State University / BS 1977 — 1980
Bachelor of Science (B.S.), Criminology / Sociology
Dallas Baptist University
Master of Business Administration (MBA), Strategic Management
Sprint Nextel May 1989 - March 2008
MCI Corporation September 1986 - May 1989
Education
Emporia State University 1971 — 1974
BS, Business Admin
The University of Arizona James E. Rogers College of Law March 2013 - Present
NVCOA, Varsity Brands, EPIC Brands 2002 - Present
The University of Arizona James E. Rogers College of Law December 2012 - March 2013
George Mason University School of Law July 2008 - December 2012
MCI Corporation September 1999 - June 2005
Skills
Editing, Litigation, Curriculum Development, Legal Writing, Student Financial Aid, Legal Research, Admissions
Education
George Mason University School of Law 2005 — 2008
Juris Doctor, Law
Duke University 1994 — 1998
BA, French
Arlington County October 2013 - Present
MCI Corporation 1997 - 1998
Mobil Oil 1989 - 1997
Skills
Human Resources, Organizational Design, Job Analysis, Change Management, HRIS, Employee Engagement, Government, Process Improvement, Personnel Management, Analysis
Education
University of Oklahoma 1999 — 2001
Masters, Human Relations
Cornell University 1981 — 1985
BS, Industrial and Labor Relations
Baker Tilly Virchow Krause, LLP August 2012 - Present
Primus Telecommunications Group, Inc. August 2011 - July 2012
SPARKS May 2011 - August 2011
Gap Years January 2006 - May 2011
NaylorCMG October 2004 - January 2006
IBM 1985 - 1992
MCI Corporation 1982 - 1985
Senator Herman Talmadge, D-GA 1979 - 1981
Skills
Executive Support, Event Planning, Facilities Management, Sales Contract..., HR Oversight, Microsoft Office, Visio, Timetracker, EventU, MRM, Leadership, Administrative..., Program Management, Human Resources, Training, Networking, Nonprofits, Employee Relations, Management, Accounting, Management Consulting, Microsoft Excel, Customer Service, Project Management, Telecommunications
Education
East Carolina University 1974 — 1978
BSBA, Business Administration and Management, General
Flint Hill Preparatory School 1960 — 1974
High School Diploma
Flextronics November 2012 - February 2013
Verizon October 2008 - December 2010
WorldCom June 2004 - September 2008
MCI Corporation June 1995 - May 2004
Cooperative Computing 1992 - 1995
Skills
Telecommunications, VoIP, IP, Ethernet, Network Operations, Troubleshooting, ATM, Frame Relay, MPLS, Call Center, T1, SS7, ISDN, DSL, Cisco, TCP/IP, WAN, DS3, Customer Service, ITIL, Computer Network..., ATM networks, Routing, Hardware, OSPF, Networking, LAN-WAN, Switches, Cisco Technologies, Network Design, Network Engineering, Network Architecture, SIP Trunking, Technical Support, Disaster Recovery, Call Centers, CCNA, QoS, Managed Services, BGP, Unified Communications, Provisioning, Data Center, Security, Telephony, Juniper, Routers
Education
North Carolina State University 2011 — 2012
Network +, CCNA
Fayetteville State University 1985 — 1989
Math, Computer Science
Verizon Business October 2002 - September 2009
MCI Corporation October 1989 - October 2002
Skills
IP, MPLS, Wireless, VoIP, Computer Network..., Telecommunications, WAN, Disaster Recovery, Switches, Firewalls, LAN-WAN, Network Engineering, Frame Relay, Network Design, Network Architecture, Ethernet, Managed Services, Data Center, Cisco Technologies
Education
University of Phoenix 2004 — 2006
MBA, Marketing
DeVry University 1986 — 1989
EE, Electronics Engineer
Harford Community College 1985 — 1986
Barnes Distribution July 2002 - August 2004
MCI Corporation August 1987 - December 2001
Skills
Accounting, Microsoft Office, Microsoft Excel, Budgets, Customer Service, Financial Analysis, Financial Reporting, Management, Microsoft Word, Auditing, Fleet Management
Education
Cuyahoga Community College
Accounting and Finance
Fenn College
Business Administration and Management, General
Hometown Benefits Group February 2015 - Present
Liberty National Life Insurance Company August 2012 - February 2015
TXK Technology Center July 2011 - March 2012
JP Morgan Chase 2007 - 2011
Escapes Resorts 2004 - 2007
AT&T Mobility 2000 - 2004
MCI Corporation 1993 - 2000
Skills
Sales Management, Sales Operations, Sales Process, Team Building, Sales, Customer Service, Customer Satisfaction, Direct Sales, B2B, Account Management, Coaching, New Business Development, Process Improvement, Business Analysis, Leadership, Budgets, Project Management, Call Centers, Team Leadership, Training
Education
Drury University
Ericsson January 2010 - Present
Nortel Networks January 2006 - December 2009
Nortel Networks August 2000 - December 2005
MCI Corporation July 1999 - August 2000
Skills
GSM, CDMA, LTE, UMTS, Integration, Testing, Telecommunications..., Telecommunications, Wireless, 4G, Communications Audits, Cross-functional Team..., Troubleshooting, Network Architecture, Team Leadership, IP, 3G, Fiber Optics, VoIP
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master of Business Administration (MBA), International Business
DeVry University-California 1996 — 1999
Bachelor’s Degree, Telecommunications Management
HIS Learning Academy August 2009 - Present
Sacred Blessings Home Decor November 2004 - September 2009
Insurance Technologies 1999 - July 2001
MCI Corporation January 1997 - 1999
Arizona Department of Motor Vehicles 1994 - December 1996
Skills
Interior Design, Project Planning, Microsoft Office, Retail, Furnishings, Project Management, Small Business
Education
DeVry Institute of Technology 1988 — 1992
B.S., Computer Information Systems
Adams Central High School 1984 — 1988
Verizon January 2006 - Present
MCI Corporation November 2000 - January 2006
IMI September 1995 - November 2000
Southwest Gas Corporation September 1985 - September 1995
Skills
Requirements Analysis, Server Architecture, Software Project..., Project Management, SDLC, Team Leadership, Application Security, Telecommunications, Security, IT Management, Integration, Unix, Business Analysis, IT Strategy, Cloud Computing, Process Improvement, PMP, Architectures, VoIP, Business Process, Release Management, Enterprise Architecture, Outsourcing, Solution Architecture, PMO, Software Documentation, SharePoint, Visio, Architecture, Cross-functional Team..., Disaster Recovery, Perl, Unix Shell Scripting, Linux, Data Center, Agile Methodologies, Vendor Management, Software Development, Oracle
Education
DeVry University Phoenix 1983 — 1985
Bachelor of Science, Computer Information Systems
LCHS
Geek Squad April 2003 - Present
Best Buy 2003 - 2015
Southern Ute Indian Tribe October 2000 - April 2003
MCI Corporation August 1997 - September 2000
Skills
Soft Skills, Hands-on Training, Training, Training Delivery, Performance Management, Networking, Customer Service, Troubleshooting, Live Meeting, Coaching, Windows 7, Computer Hardware, Employee Engagement, Microsoft Office, Help Desk Support, SharePoint, Technical Support, Call Center, Windows, Captivate, Hardware Support, Laptops, Computer Repair, XP, Software Documentation, Wireless Networking, Servers, Windows Server, Windows Vista, Windows Home Server, Software Installation, Antivirus, A+ Certified, Call Centers, Hardware, Windows XP, OS X, Printers
Education
DeVry University Phoenix 2009 — 2013
University of Alaska Fairbanks 1995 — 1997
Information Technology
Baptist Healthcare System February 2005 - Present
Pomeroy December 1998 - February 2005
MCI Corporation January 1998 - December 1998
Bluegrass Regional MHMR Board, Inc. July 1990 - December 1997
Skills
Access, Technical Support, Troubleshooting, Team Leadership, Active Directory, Strategic Planning, Networking, EHR, Hospitals, Business Analysis, Leadership, Information Technology, Healthcare Information..., Healthcare, HIPAA, Process Improvement, EMR, Healthcare Management
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Eastern Kentucky University 1986 — 1990
B.S, Psychology
Prometric February 2006 - August 2010
MCI Corporation August 2004 - July 2005
Coppin State University March 2003 - July 2004
Skills
Microsoft Office, Team Leadership, Customer Experience
Education
Coppin State University 2001 — 2004
Bachelor of Science, Management Science
Liptz, Roberts and Marquez Chartered November 1996 - Present
MCI Corporation March 2003 - November 2006
Skills
Tax Preparation, Payroll, Financial Accounting, Income Tax, Tax, Sarbanes-Oxley Act, CPA, Internal Controls, Tax Accounting, Financial Reporting, Tax Returns, General Ledger, GAAP, Sales Tax, Tax Research, Accounting, Financial Statements, Financial Analysis
Education
University of Delhi
Startup Venture 2012 - Present
Lockheed Martin Aeronautics 2002 - 2011
CIBER, Inc. 2000 - 2001
Ajilon Consulting 1999 - 2000
PrimeCo Personal Communications (now Verizon Wireless) 1998 - 1999
MCI Corporation 1995 - 1998
Skills
Project/Program..., Business Systems..., Systems Development..., Business Process..., Capability Maturity..., Lean Six Sigma - Green..., Product and Portfolio..., Customer Relationship..., Governance, Risk and..., Decision Support..., Program Management, SDLC
Education
Eastern Michigan University
B.B.A., Business Administration
Southern Methodist University - Cox School of Business
Graduate Studies
ALCON/CIBER VISION April 2012 - August 2012
McKesson Provider Technologies May 2008 - April 2012
Innovata, LLC September 2006 - May 2008
Aon May 2006 - July 2006
AT&T September 2005 - February 2006
AirGate PCS August 2001 - July 2005
Bank of America March 1998 - April 2000
MCI Corporation April 1997 - March 1998
Gwinnett Technical College August 1994 - April 1997
Skills
Microsoft SQL Server, SQL, PL/SQL, RMAN, Oracle RAC, Oracle HR, SQL*Plus, Toad, Erwin, Oracle 9i, Database Administration, Business Intelligence, Performance Tuning, Unix, Data Modeling, Database Design, Data Migration, SDLC, Process Improvement, Requirements Analysis
Education
Georgia State University 1996 — 2000
Master of Business Administration (MBA), with concentration in Electronic Commerce
Emory University 1990 — 1994
Bachelor of Arts (BA), Computer Science; Minor in Mathematics
AT&T Telecom May 2015 - Present
AT&T June 2013 - Present
AT&T Mobility October 2001 - Present
MCI Corporation March 1996 - September 1998
Bell January 1994 - February 1996
MCI Corporation June 1993 - January 1994
Southern Company 1978 - 1993
Skills
Statistical Modeling, Statistics, SAS, Teradata SQL, Teradata, Analytics, Segmentation, Forecasting, Competitive Analysis, Wireless, Access, Business Intelligence, Predictive Modeling, Customer Insight, Telecommunications, Data Analysis, Analysis, Market Research, Marketing Analytics, Cross-functional Team..., Product Management, Competitive Intelligence, Database Marketing, Marketing Research, Customer Lifecycle..., Predictive Analytics, Product Marketing, Multi-channel Marketing, CRM, Customer Experience, Mobile Devices, Strategy, Business Analytics, Market Analysis, Customer Acquisition, Pricing Strategy, Data Mining, Customer Retention, Strategic Partnerships, Web Analytics, Direct Marketing, Big Data, Data Warehousing, Sales Operations, Mobile Technology, Vendor Management, Business Analysis
Education
Cornell University
Doctor of Philosophy (Ph.D.)
The Johns Hopkins University
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Verizon Business April 2007 - Present
Verizon Business September 2002 - April 2007
MCI Corporation January 1997 - March 2002
Skills
Contract Negotiation, Contract Management, Problem Solving, Project Management, Computers, Time Management, Work Under Minimal..., Microsoft Office, Microsoft Excel, Microsoft Word, Interpersonal Skill, Efficiency, Team Leadership, Telecommunications, Telecommunications..., Implementer, Financial Analysis, Financial Reporting, Financial Modeling
Education
Edison Community College 1978 — 1980
Undergraduate, Business Administration and Management, General
FedEx Office July 2004 - Present
MCI Corporation January 2000 - July 2004
Kaufmanns January 1999 - May 2000
Skills
Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Typing, Telecommunications, Copying, Shipping, Adobe Design Programs
Education
University of Phoenix 2012 — 2014
Business Administration and Management, General
ETI Technical College 2002 — 2004
Office Management and Supervision
Nutra Flo February 2008 - Present
sarah lee January 2002 - January 2007
MCI Corporation July 1995 - January 2001
Skills
Employee Management, Schedules, SOP development, Quality Assurance, Quality Management, Shipping, Marketing Communications, Computers, Sop, Continuous Improvement, Operations Management, Leadership, Six Sigma, Customer Service, Lean Manufacturing, Microsoft Office, Sales, Team Building, Public Speaking, Strategic Planning, Management, SOP Development
Education
WITCC 1994 — 1997
AA, Marketing
Drake University
Sandwich CUSD 430 May 2007 - Present
Verizon Business 2003 - May 2007
MCI Corporation 2001 - 2003
WorldCom 1998 - 2001
GEIS 1987 - 1998
Skills
VoIP, WAN, Network Design, Cisco Technologies, Ethernet, LAN-WAN, Network Engineering, Switches, IP, Technical Support, Networking, VMware, Servers, Active Directory, Windows XP, Operating Systems, Network Administration
Education
DeVry University-Illinois 1985 — 1988
BS
Charter Communications October 2008 - Present
Time Warner Cable March 2006 - March 2008
MCI Corporation October 2003 - August 2004
Skills
Broadband, VoIP, Telephony, Telecommunications, Fiber Optics, Cabling, IP, Ethernet, DOCSIS, Optical Fiber, Computer Network..., Wireless, Troubleshooting, Switches, Routers, TCP/IP, DWDM, Network Design, Wireless Networking, Call Centers, HFC, Networking, Cisco Technologies, WAN, MPLS
Education
Elon University 1989 — 1993
Bachelor of Arts (B.A.), Economics
Exelis April 2003 - Present
Booz Allen Hamilton March 2000 - April 2003
MCI Corporation September 1999 - February 2000
US Navy September 1994 - June 1999
Skills
Security Clearance, Engineering Management, System Design, Systems Engineering, Information Assurance, Earned Value Management, Integration, Computer Security, Requirements Management
Education
East Carolina University 1990 — 1994
Sprint November 2008 - Present
Sprint 2002 - 2013
MCI Corporation January 1998 - November 1999
Skills
Contract analysis,..., Time Management
Education
Covenant College 2009 — 2012
Bachelor of Applied Science (BASc), Organizational Management
Shorter College 2007 — 2010
Associate of Science (AS), Business Management
Zebra Technologies June 2005 - Present
Kemper Insurance December 1997 - April 2003
MCI Corporation August 1994 - December 1997
Washington National Insurance Company May 1985 - October 1993
Skills
Customer Service, Microsoft Office, Project Management, Microsoft Excel, Project Planning, Microsoft Word, Contract Negotiation, Budgets, Management, Troubleshooting, Team Building, Strategic Planning, Team Leadership, PowerPoint, Negotiation
Education
DeVry University-Illinois 1976 — 1978
Verizon Enterprise Solutions December 2013 - Present
Verizon Enterprise Solutions May 2013 - December 2013
Verizon January 2006 - May 2013
MCI Corporation January 2005 - January 2006
Womble Carlyle Sandridge & Rice LLP May 2002 - November 2004
Richards, Layton & Finger September 2000 - May 2002
Skills
Government Contracts Law, Commercial Litigation, State Government, Federal Procurement, False Claims, Corporate Governance, Civil Litigation, Litigation, Mediation, Legal Writing, Legal Research
Education
Washington and Lee University School of Law 1997 — 2000
Doctor of Law (J.D.), 2000
Davidson College 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
The Hanover Insurance Group Professional Liability Claim SpecialistThe Hanover Insurance Group2011 - Present
The Hanover Insurance Group 2008 - 2010
The Hanover Insurance Group 2007 - 2008
The Hanover Insurance Group 2005 - 2007
Zurich Insurance Company Ltd 2003 - 2005
Farmers Insurance 1995 - 1999
Stevens & Associates 1994 - 1995
AT&T 1993 - 1994
MCI Corporation 1987 - 1989
Skills
Property & Casualty..., Claim, Insurance, Liability, Professional Liability
Education
DePaul University College of Law 1989 — 1992
Juris Doctorate, Law, 3.10 upper 30% of graduating class
Eastern Illinois University 1981 — 1985
Bachelor of Arts (B.A.), Sociology, 3.58 Overall GPA / 4.00 Major GPA
Lyons Township High School