MCI Corporation
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Successor: MCI WorldCom Headquarters: Ashburn, Virginia, United States Founded: 1983 Acquisition date: 2006 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI Corporation Employees
AT&T December 2007 - Present
AT&T December 2007 - July 2012
Time Warner Telecom February 2002 - November 2007
MCI Corporation 2000 - 2002
Skills
Leadership, Management, Professional Services, Solution Selling, Unified Communications, VoIP, Account Management, Co-location, Integrated Marketing, Strategy, Telecommunications, Sales, Managed Services, Call Centers, MPLS, CRM, Sales Operations, SIP Trunking, Mobile Devices, Direct Sales, Wireless, Strategic Partnerships, Cloud Computing, Project Management, Telephony, Ethernet, Customer Retention, Data Center, Channel Partners, Product Management, SIP, WAN, Hosted Services, Contract Negotiation, Sales Process, IP, B2B, Vendor Management, SaaS, Internet Services, Business Strategy, Customer Experience, Video Conferencing, Sales Presentations, Sales Management, Fiber Optics, Virtualization, Network Security, Business Continuity, Mobile Communications
Education
VM Ware Partner University 2012 — 2012
VSP5 Certification, IT Asset Virtualization
Loyola University New Orleans 1986 — 1990
Bachelor of Arts (B.A.), English Language and Literature, General
Jesuit High School 1982 — 1986
Standard Diploma., Honors English
Radiology Consultants of IA October 2003 - Present
MCI Corporation October 1989 - October 2003
Skills
Active Directory, Windows Server, Cisco Technologies, LAN-WAN, Cisco VPN, Microsoft Office, Microsoft Exchange, Network Administration, Troubleshooting, VMware Server, VMware View, Networking, Security, Servers, VMware, WAN, Help Desk Support, Vendor Management, IP, Telecommunications, Integration, Windows, Software Documentation
Education
Kirkwood Community College 1997 — 1999
Computer LAN Technology, Information Technology
Delphi Consulting Group, LLC April 2004 - Present
Leap Wireless August 2011 - Present
Sapien Software, LLC May 2006 - Present
Stevens Institute of Technology March 1998 - Present
ICT Group June 2009 - February 2011
SMobile Systems March 2007 - July 2010
Force 10 Networks 2005 - 2009
MCI Corporation July 2003 - June 2004
ADC Telecommunications February 2001 - August 2003
AT&T December 1999 - February 2001
Skills
Start-ups, Business Strategy, Telecommunications, Strategic Planning, Strategic Partnerships, Cloud Computing, Outsourcing, Product Management, SaaS, Cross-functional Team..., Program Management, Mergers, Executive Management, Management Consulting, New Business Development, Leadership, Entrepreneurship, Team Building, Venture Capital, Wireless, CRM, Business Development, Contract Negotiation, Sales Management, Mergers & Acquisitions, Enterprise Software, Management, Business Intelligence, Strategy, Team Leadership, Vendor Management, Go-to-market Strategy, Product Marketing, Mobile Devices, Human Resources, Competitive Analysis, Business Process..., Professional Services, Change Management, Business Planning, IT Strategy, Business Analysis, Solution Selling, Integration, E-commerce, Product Development, Consulting, International Business, P&L Management, Account Management
Education
Massachusetts Institute of Technology - Sloan School of Management 1986 — 1987
MBA, Management
Stevens Institute of Technology
BS, Engineering
Jones Lang LaSalle 1987 - Present
Jones Lang LaSalle 2000 - 2005
Jones Lang LaSalle 1994 - 2000
Jones Lang LaSalle 1992 - 1994
Jones Lang LaSalle 1987 - 1992
MCI Corporation 1985 - 1987
MCI Corporation 1984 - 1985
American Hospital Supply 1981 - 1984
Skills
Contract Negotiation, Team Management, Pricing, Facilities Management, Leases, New Business Development, Direct Sales, Leading Large Teams, Corporate Real Estate, Executive Reporting, Procurement, Real Estate Development, Leadership, Business Development, Outsourcing, Commercial Real Estate, Property, Contract Management, Real Estate, Property Management, Operations Management, Real Estate Transactions, Sourcing, Lease Negotiations, Real Estate Economics, Sales, Asset Management, Management, Lease Administration, Location Intelligence, Tenant, Disposition, Tenant Representation, Due Diligence, Negotiation, Brokerage, Shopping Centers, Landlords, Construction, Dispositions
Education
Michigan State University 1980 — 1981
MBA, Supply Chain / Logistics
Michigan State University 1976 — 1980
BS, Business, General Business
Bank of America July 2004 - Present
New Mexico Wing Civil Air Patrol 2006 - 2014
MCI Corporation October 1999 - July 2004
New Mexico Military Institute 1975 - 1977
Skills
Loans, Credit, Mortgage Lending, Banking, Mortgage Banking, Credit Analysis, Commercial Lending, Refinance, Lines Of Credit, Cross Selling, Commercial Banking, Retail Banking, Consumer Lending, Loan Origination, Credit Risk, Small Business Lending
Education
Metropolitan State University of Denver 1977 — 1980
Bachelor of Arts (B.A.), Broadcast Communications and English
New Mexico Military Institute 1975 — 1977
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Madison Technology Systems, LLC March 2014 - November 2014
Medical Mastermind September 2013 - January 2014
Merge Healthcare March 2013 - August 2013
CHS March 2012 - March 2013
Delta Health Alliance June 2010 - July 2012
MCI Corporation October 1994 - December 2001
Skills
HL7, EHR, Health Information..., HIPAA, Microsoft SQL Server, Project Management, Data Analysis, Human Resources, VMware, Quality Assurance, Microsoft Office, Technical Writing, Strategic Planning, ConnectR, Cognos, PMBOK, HRIS, Business Objects, Meaningful Use, Six Sigma, User Acceptance Testing, Toad, Gap Analysis, Sarbanes-Oxley, Brio Query, SAP, Kronos Timekeeping, Iso 9000, AS400 system, Web Applications, Data Warehousing, Data Mining, General Ledger, Java Enterprise Edition, Contract Negotiation, Dispute Resolution, Internal Audit, Internal Controls, Contract Management, Enterprise Risk..., Financial Analysis, P&L Analysis, Telecommunications, Allscripts, Tomcat 5, Queries, VoIP, Inventory Management, Operational Efficiency, Rhapsody
Education
South University 2009 — 2012
Master's degree, Legal Research and Advanced Professional Studies, 4.0
Mississippi College 1998 — 2003
Bachelor's degree, Business/Corporate Communications, 3.5
Mississippi College 1998 — 2003
Bachelor's degree, Psychology, 3.5
FoxGuard Solutions July 2013 - Present
Dell 2008 - 2013
Pottery Barn November 2003 - December 2007
Dave & Buster's Inc. 1999 - 2002
Speakeasy 1996 - 1999
MCI Corporation July 1996 - April 1997
KQXY 1994 - 1996
KIOC 1991 - 1994
Skills
Computers, Servers, Software, Management, Interior Design, Antivirus, Microsoft Office, SharePoint, Sales Leads, Customer Satisfaction, Customer Engagement, Extended Warranty, Lines Of Credit, Enterprise Software, Consumer Electronics, Electronics Technology, Schedules, Mentoring, Small Business, Customer Service, Consultants, Food & Beverage, Internet, Networking, Telecommunications, Team Management, VMware, Industrial Relations, Controllers, Microsoft Excel, Business Technology, Windows 7, Information Technology, Solution Selling, Software Documentation, Software Installation, Security, Wireless Networking, Windows XP, IT Operations, Computer Repair, Microsoft Technologies, Printers, Troubleshooting
Education
Lamar University 1990 — 1993
Deloitte August 2006 - Present
CNA Life Insurance April 1997 - November 2005
MCI Corporation August 1996 - March 1997
Argonne National Laboratory November 1988 - March 1997
Skills
Business Strategy, Business Analysis, SharePoint, PMO, Project Management, Microsoft Office, Microsoft Exchange, Desktop Environment, Oracle 9i, Cisco Routing &..., Cheerleading, Management Consulting
Education
Loyola University of Chicago 1983 — 1987
St. Xavier University - Chicago
AT&T Global Services 2013 - Present
Verizon Enterprise Solutions Group January 2009 - March 2013
AT&T March 2000 - January 2009
MCI Corporation December 1994 - March 2000
Cable & Wireless, Inc. June 1990 - December 1994
Canon / Ambassador Business Solutions, Inc. November 1988 - June 1990
Skills
Managed Services, Unified Communications, Solution Selling, VoIP, Co-location, Telecommunications, MPLS, Account Management, Direct Sales, Wireless, Cloud Computing, Professional Services, Sales Management, SaaS, CRM, Customer Engagement, Customer Satisfaction, Selling, Channel, Customer Service
Education
Michigan State University 1984 — 1988
Bachelor of Arts
Hazelwood School District 2006 - Present
Francis Howell School District 2000 - 2006
MCI Corporation 1994 - 1998
Skills
Curriculum Design, Curriculum Development, Classroom, Classroom Management, Lesson Planning, Educational Technology, Tutoring, Differentiated..., Literacy, K-12, Educational Leadership, Teaching, Staff Development, Instructional Design, Teacher Training, Public Speaking
Education
Lindenwood University 1998 — 2000
Master of Arts (M.A.), Secondary Education and Teaching
Lindenwood University 1996 — 1998
Bachelor of Arts (B.A.), Business Administration and Management, General
Wisconsin Department of Workforce Development November 2014 - Present
KWT English April 2014 - November 2014
Apple@Home Project through KellyConnect 2012 - 2013
Self 2010 - 2012
Focus Infomatics, Division of Nuance Communications 2008 - 2010
Owner Kodiak Enterprises/Disc 'n' Chips 1989 - 2008
MCI Corporation 1996 - 1999
National Energy Management Institute 1982 - 1989
Skills
Technical Support, Business Process..., Customer Service, Office Administration, Training, Microsoft Office, Customer Education, Bookkeeping, Data Analysis, Software Design, Database Design, General Office Skills, Scheduling Management, Data Entry, Companion Care, website maintenance, Online Research
Education
Metropolitan State University of Denver
Bachelor of Science (BS), Biology, General
La Plata County Department of Human Services January 2010 - July 2015
Self-Employed May 2007 - January 2009
Archdiocese of Baltimore June 2005 - March 2006
MCI Corporation January 1993 - March 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Budgets, Editing, C, Strategic Planning, Negotiation, MS Access, Blackbaud Raiser's Edge..., Grantwriting, Fundraising, Volunteer Management, Community Outreach, Grant Writing, Nonprofits, Non profit
Education
University of Denver 2009 — 2010
Masters of Social Work, 3.9
Manhattanville College 1998 — 2001
Master's Degree, Strategic Management & Leadership, 3.4
Longwood University 1986 — 1990
Bachelor's of Social Work
Dsf
Global Crossing November 2008 - April 2012
Global Crossing April 2006 - November 2008
Verizon Enterprise Solutions December 2004 - March 2006
US LEC June 2004 - November 2004
MCI Corporation January 2002 - October 2003
MCI Corporation January 1999 - January 2002
WorldCom September 1995 - January 1999
MFS Intelenet October 1994 - September 1995
Skills
Co-location, WAN, Ethernet, MPLS, Data Center, SDH, Unified Communications, Network Design, VoIP, IP, TDM, Vendor Management, Managed Services, Wireless, Project Management, DWDM, Computer Network..., Contract Management, Billing Solutions, Project Delivery, Long-term Customer..., Fiber Optics, Cloud Computing, Internet Services, SIP, Optical Fiber, Frame Relay, Switches, LAN-WAN, ATM networks
Education
Miami Dade Community College
Dauro's Lightwave Splicing May 2001 - Present
ITC Deltacom January 1998 - April 2001
MCI Corporation March 1993 - December 1998
Skills
Start-ups, Routing, Optical Fiber, Entrepreneurship, Networking, Telecommunications, Managed Services, VoIP, Wireless
Education
Mississippi State University 1986 — 1987
Secondary Education and Teaching
St John High School
Lowe's Home Improvement 2013 - Present
Infinite Computing Systems March 2012 - August 2012
APAC Customer Services November 2010 - February 2012
ManpowerGroup September 2012 - 2012
Safelite AutoGlass May 2010 - August 2010
AmeriCorps June 2009 - November 2009
Iowa Federation of Families for Children's September 2008 - June 2009
Legends Sports and Entertainment October 2006 - June 2008
MCI Corporation January 1997 - March 2007
MCI Conferencing January 1995 - January 1997
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Screening, Recruiting, Internet Recruiting, Employee Relations, Sourcing, Onboarding, Benefits Negotiation, Human Resources, Screening Resumes, Talent Management, Contract Recruitment, Vendor Management, HRIS, College Recruiting, Employee Engagement, Performance Management, Executive Search, Hiring, Temporary Placement, Process Improvement, Training, Temporary Staffing, Resume Writing, Employee Benefits, Networking, Leadership, Job Fairs, Interviews, HR Policies, SDLC, Deferred Compensation, Cold Calling, Succession Planning, Staffing Services, Workforce Planning, Leadership Development, Job Descriptions, New Hire Orientations, Benefits Administration, Personnel Management, FMLA, Taleo, Career Development, Employee Training
Education
Mount Mercy University 2012 — 2015
Master’s Degree, Strategic Leadership
Mount Mercy University
Bachelor of Business Administration (BBA), Human Resource Management
Kirkwood Community College
AA, Business Administration
Steinmetz High School
Avalon Consulting, LLC April 2015 - Present
Self-employed January 2010 - April 2015
Plano ISD 2009 - 2013
Get Organized May 2010 - August 2011
MCI Corporation September 1997 - October 2000
Antares Alliance Group January 1997 - August 1997
InterGO June 1996 - November 1996
Antares Alliance Group January 1994 - June 1996
EDS Group January 1990 - December 1993
Skills
Leadership, Integration, QuickBooks, Photography, Project Management, Microsoft Office, Public Speaking, Tutoring, Teaching, Bookkeeping, Quicken, Evernote, Computer Science, Mathematics, Organization Skills, Google Docs, PTAvenue, My-PTA Website, Mint, Software Quality..., Photo Editing, Microsoft Excel, Turbo Tax, Customer Service, Software Development, Testing, Databases, Strategic Planning, Software Documentation
Education
University of Iowa 1987 — 1989
Master of Science (M.S.), Computer Science
Loras College 1983 — 1987
Bachelor of Science (B.S.), Mathematics and Computer Science, 3.5
Sycamore High School 1979 — 1983
High School
Marymount University 2013 - 2015
Army National Guard 2004 - 2012
Pacer's 2002 - 2004
Metro Run and Walk 2000 - 2002
MCI Corporation 1993 - 1998
Acumenics Research & Technology 1989 - 1993
Business Computer Interface, Inc. 1987 - 1989
United States Marine Corps 1974 - 1987
Skills
Microsoft Office, Technical Training, Application Development, Team Management, Software Project..., Documentation, Interviewing, Employee Hiring, Mentoring, Public Speaking, Staff Training, Proposal Writing, Supervisory Skills, Customer Service, Employee Counseling, Training, Team Leadership, Leadership, Program Management, Leadership Development, Employee Training, Interviews, Software Documentation, Administration, Team Building, Analysis, Recruiting, Management, Operational Planning, Social Media, PowerPoint, Project Planning, Security Clearance
Education
Marymount University 2013 — 2016
English Secondary Education, Senior
Northern Virginia Community College 2012 — 2013
Winnebago Industries October 1997 - Present
Cycle-Sat August 1992 - October 1997
MCI Corporation August 1989 - August 1992
Skills
Java, JavaScript, SQL, Microsoft SQL Server, XML, XML Schema, JSP, JSON, FoxPro, Visual Basic, HTML, Web Experience, IBM Mainframe, SDLC, LINQ, XSLT, Web Development, Web Services
Education
Luther College 1982 — 1986
Bachelor of Arts (B.A.), Management Information Systems, General
Wausau East High School 1978 — 1982
University of Denver April 2012 - Present
Target Resource Group 2009 - March 2012
Chevy Chase Bank 1997 - 1998
Wells Fargo Home Mortgage 1996 - 1997
MCI Corporation 1994 - 1996
Skills
Marketing Strategy, Database Marketing, Data Mining, Web Analytics, Strategic Planning, Analytics, Predictive Analytics, Email Marketing, Market Research, Data Analysis, Marketing Research, Customer Insight, Competitive Analysis, Direct Marketing, Business Intelligence, CRM, Market Analysis, Segmentation, Strategy, Customer Acquisition, Digital Marketing, Product Marketing, Online Marketing, Salesforce.com, Marketing, Integrated Marketing
Education
The University of Texas at Arlington 1991 — 1993
Master of Science (MS), Marketing Research
Loyola University Maryland 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
Self-employed August 1997 - Present
Iching 2015 - 2015
TCS Associates April 2011 - October 2012
Gallaudet University June 2009 - January 2011
American Sign Language Solutions October 2009 - October 2010
Purple Communications, Inc October 2008 - March 2009
Sinai Health System October 2007 - October 2008
Visual Language Interpreting April 2006 - April 2007
MCI Corporation May 2004 - November 2005
Lucas Intepreting, Inc. May 2001 - May 2005
Skills
Certificate of..., Certificate of..., National Association of..., RID Specialist..., RID NIC: Master
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
McDaniel College 1998 — 2000
Bachelor of Arts (B.A.), Sociology
Riverbed Technology July 2015 - Present
BT Global Services August 2012 - May 2015
BT Global Services August 2005 - August 2012
AT&T January 2000 - August 2005
MCI Group 1998 - 2000
Concert Communications 1998 - 2000
MCI Corporation 1994 - 1997
Skills
Networking, WAN, MPLS, IP, Telecommunications, Cisco Technologies, Ethernet, Network Design, BGP, Switches, Network Engineering, Routing, Network Architecture, Routers, TCP/IP, Wireless, Vendor Management, Managed Services, Cisco IOS, VPN, Frame Relay, Wireless Networking, Project Management, LAN-WAN, OSPF, Disaster Recovery, Requirements Analysis, Pre-sales, Solution Architecture, QoS, Enterprise Architecture, SaaS, MPLS VPN, Sales Engineering, RIP, Metro Ethernet, Cisco Routers, IT Operations, SDH, WiFi, Service Delivery, Professional Services, Multicast, Product Management, Fiber Optics, Computer Network..., EIGRP, IT Strategy, Cloud Computing, Solution Selling
Education
Marist College 1989 — 1994
BS, Comp Sci
Medfusion (Formerly Intuit Health) November 2013 - Present
Intuit Health (Formerly Medfusion) May 2009 - November 2013
Medfusion February 2006 - May 2009
Olson Management and Consulting Group January 2005 - December 2005
RTI International 2001 - 2004
MCI Corporation 1996 - 2001
Nortel 1995 - 1996
Skills
JavaScript, Interaction Design, HTML, PHP, Web Applications, Graphic Design, User Interface Design, Testing, SQL, Databases, Web Design, Dreamweaver, CSS, E-commerce, Usability Testing, User Experience, Information Architecture, WordPress, Scrum
Education
Living Arts College 1991 — 1995
Associate's degree, Computer Graphics
Macomb County Community College 1980 — 1982
Associate's degree, Commercial and Advertising Art
StaffingForce July 2012 - Present
Lord's Executive Search / Lord's Professional Recruiters April 2006 - Present
Mebs' Cupboard Antiques June 2005 - April 2012
Manpower Professional April 2006 - August 2006
Penn Telecom November 1999 - June 2005
Penn Telecom, Inc November 1999 - June 2005
C-TEC Corporation May 1994 - June 1995
Jacob Ash Company, Inc June 1989 - May 1994
MCI Corporation November 1984 - June 1989
Jacob Ash Company, Inc November 1981 - November 1984
Skills
Headhunt, Sales Rep Training, Telecommications Sales, B2B Marketing, Market Research, Microsoft Office Suite, Customer Retention, Pay Close Attention to..., High Energy Level, Integrity, Quota Achievement, Call center start-up, Contingent Recruitment, Contingency Staffing, Corporate Branding, Territory Expansion, Territory Development, Hunter, Information Gathering, Oral & Written..., Sales Presentations, Business Networking, Entrepreneurship
Education
La Roche College 1991 — 1994
Master of Science (MS), Human Resources Development
University of Iowa
Bachelor of Arts (B.A.), English Language and Literature, General
Marshalls Inc 1989 - Present
MCI Corporation 1988 - 1989
Skills
Customer Relations, Customer Service, HVAC, Microsoft Excel, Sales Management, Sales, Budgets, Microsoft Word, Construction, Microsoft Office, Contract Negotiation, Construction Management, Account Management
Education
Lane Community College 2004 — 2008
HVAC
Universal Technical Institute of Arizona Inc 1988 — 1989
HVAC and Refrigeration
Cottage Grove 1984 — 1988
Freedom Church February 2008 - Present
Your Secret Name November 2014 - Present
Mary Kay Independent Consultant March 2009 - 2014
MBNA America November 1995 - May 2005
MCI Corporation June 1994 - November 1995
Skills
Coaching, Team Building, Teaching, Microsoft Office, Leadership, Microsoft Word, Community Outreach, PowerPoint, Microsoft Excel, Volunteer Management, Customer Service, Training, Project Management, Technology Change..., Youth Ministry, Church Events, Church Administration, Preaching, Mentoring, Fundraising, Nonprofits, Public Speaking, Leadership Development, Event Planning, Pastoral Care
Education
Metropolitan State College of Denver
Computer Programming
University of Denver
Computer and Information Sciences, General
Wells Fargo September 2014 - Present
Wells Fargo May 2003 - September 2014
RBC October 2001 - May 2003
Bank of America June 1997 - October 2001
MCI Corporation January 1994 - November 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Internal Audit, Compliance, Operational Risk..., Call Centers
Education
Lander University 1985 — 1988
Business Administration and Management, General
BD Technologies 1999 - Present
MCI Corporation 1990 - 1999
Berlin Brigade 1978 - 1981
Skills
Program Management, IT Management, Cross-functional Team..., Vendor Management, Project Management, Business Process..., IT Strategy, Process Improvement, Data Center, Change Management, Six Sigma, Telecommunications, Project Portfolio..., Troubleshooting, PMP, ITIL, Management, Project Planning, PMO
Education
Marymount University 1990 — 1994
MBA, Operations Management
University of Maryland University College 1978 — 1982
Bachelor of Arts (BA), Combat Support, Berlin Brigade
Honeywell Aerospace September 2003 - Present
MCI Corporation August 1996 - July 1998
Skills
Systems Engineering, Engineering Management, Aerospace, Engineering, Six Sigma, Testing, Lean Manufacturing, Manufacturing..., Root Cause Analysis, Embedded Systems, Control Systems Design, Manufacturing, Automation, Labview, C++, Java
Education
LeTourneau University 1992 — 1996
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Verizon Enterprise Solutions January 2015 - Present
Verizon Business 1999 - Present
Livingston Home Buyers, LLC 2014 - Present
Verizon Terremark April 2012 - January 2015
Terremark June 2008 - April 2012
MCI Corporation 1999 - 2008
Delta Dental Plan August 1998 - November 1999
Citizen's Insurance April 1997 - April 1998
LCI Communications, Inc. (later acquired by Qwest) 1995 - 1998
Great Lakes Bancorp 1993 - 1996
Skills
Telecommunications, Co-location, Cloud Computing, Managed Hosting, IT Service Management, Managed Services, MPLS, Unified Communications, IVR, Selling, Data Center, Professional Services, Sales Operations, Security, Enterprise Software, Sales, Solution Selling
Education
Michigan State University 1985 — 1988
BS, Telecommunications
Okemos High School 1978 — 1982
Logic20/20, Inc. October 2013 - Present
Logic 20/20 April 2012 - October 2013
Verizon April 2007 - May 2012
Verizon Business February 2002 - April 2007
MCI Corporation November 1998 - February 2002
MCI Corporation April 1996 - November 1998
MCI Communications November 1994 - April 1996
MCI Communications January 1994 - November 1994
MCI Communications December 1992 - January 1994
MCI Communicaitons April 1990 - December 1992
Skills
Infrastructure & Cloud..., IT Professional Services, Security Services, Co-location, Managed Services, Unified Communications, Cloud Computing, Solution Selling, Data Center, Channel, VoIP, Telecommunications, Enterprise Software, Telephony, Account Management, Professional Services, Go-to-market Strategy, Wireless, Direct Sales, Outsourcing, Networking, Security, Management, Team Leadership, Contract Negotiation, Business Development, Strategy, Vendor Management, SaaS, Competitive Analysis, Sales Operations, Leadership, Business Alliances, Executive Management, Sales, Strategic Partnerships, Sales Process, Business Analysis, Salesforce.com, CRM, Start-ups, Mergers & Acquisitions, Product Management, IT Outsourcing, Channel Partners, Cross-functional Team..., Business Transformation, Consulting
Education
University of Exeter 1986 — 1987
Masters Degree, Finance & Investments
Louisiana Tech University 1982 — 1987
BS, Marketing Major; French Minor
Oak Grove Center for Education, Treatment and the Arts February 2015 - Present
KristineTurner.biz 1993 - Present
Canine Support Teams, Inc. April 2011 - February 2014
101.3 The MIX 2006 - 2011
Leisure Living Superstore 2006 - 2010
RADIO - On-Air, Program Director, Promotions, Sales 1991 - 2010
Midwest Video 1997 - 1999
MCI Corporation 1988 - 1990
Maxicare's Independence Health Care 1986 - 1988
Skills
Direct Sales, Radio Broadcasting, Radio Producing, Radio Advertising, Radio Host, Video Production, Emcee, Voice Acting, Voice Over, Customer Service, Teaching, Entertainment, Video, Television, Facebook, Entrepreneurship, Digital Media, Direct Marketing, Marketing, Press Releases, Public Relations, Creative Writing, Email Marketing, Blogging, Retail, Commercials, Broadcast, Social Media, Advertising, Budgets, Radio, Graphic Design, Event Management, Direct Mail, Social Media Marketing, Trade Shows, Media Planning, Web Content, Product Marketing, Multimedia
Education
Michigan State University 1985 — 1986
University of Phoenix 2012 — 2014
Business Management
Con-way, Inc. August 2012 - Present
Freightquote Logistics January 2012 - August 2012
Time Warner Cable Business Class October 2009 - January 2012
New Horizons Information Technology January 2007 - October 2009
Nextel / Sprint Communications October 1998 - December 2006
Cellular One June 1997 - October 1998
MCI Corporation June 1994 - May 1997
Skills
Sales Process, Logistics Management, Supply Chain Management, Transportation, New Business Development, Lean Management, Trucking, Leadership, Cold Calling, Listening Skills, Self Management, Salesforce.com, Problem Solving, Consultative Selling, Customer Relations, Strategic Selling, Quotas, Negotiation, Account Management, B2B, Contract Negotiation, Territory, Customer Satisfaction, Telecommunications, Solution Selling, Forecasting, Microsoft Office, Prospecting, Consultive Sales, Freight, Selling, Proposal Writing, Lean Tools, Management, Sales Operations, Sales, Networking, Marketing, Logistics
Education
Missouri State University 1990 — 1994
Economics
Raytown High School 1986 — 1989
TeleTech Service August 2007 - Present
TeleTech 2006 - 2010
TeleTech 2006 - 2010
Bell Industries August 2006 - July 2007
MCI Senior Center January 2001 - January 2006
MCI 2001 - 2006
MCI Senior Training January 2000 - January 2001
MCI Corporation 2000 - 2001
MCI January 1996 - January 2000
MCI Corporation 1992 - 2000
Skills
BPO, Vendor Management, Workforce Management, Customer Satisfaction, Contact Centers, Customer Experience, Call Center, Outsourcing, Sales, Strategy, Call Centers, Leadership, Budgets, Management, Team Building, Strategic Planning, Service Delivery, Quality Assurance, Performance Management, Offshoring, Training, Team Leadership, Sla, Telecommunications, Start-ups, Managed Services, Technical Support, Employee Engagement, CRM, Inbound Marketing, Call Center Development, Operations Management, Customer Retention, Data Analysis, Process Improvement, Customer Service, Avaya, Leadership Development, Team Management, Business Process..., Contact Center..., Outsourcing Management
Education
Baker College
Bachelor of Science, Business Administration
Missouri State University
Bachelors, Business Administration
Awaken Within May 2007 - Present
Awaken Within May 2007 - Present
MCI Corporation May 1993 - December 2006
Osborne/McGraw-Hill March 2000 - November 2000
Skills
Coaching, Interviews, Time Management, Wellness, Strategy, Yoga, Stress Management, Creative Direction, Reiki, Emotional Intelligence, Fitness, Meditation, NLP, Employee Training, Psychology, Business Process, Mastermind Groups, Personal Training, Online Marketing, E-Learning, Self-care, Self-confidence, Self Assessment, Personal Development, Motivational Speaking, Workshop Facilitation, Workshop Development, Essential Oils, Youth Empowerment, Marketing, Customer Service, Sales, Aromatherapy, Organizational..., Hatha Yoga, Yoga Instruction, Yoga Nidra, Information Technology, Analysis, Wellness Coaching, Holistic Health, Health & Wellness, Behavioral Health
Education
University of Denver 1996 — 2000
Masters, Computer Information Systems
University of Denver 1996 — 1999
Certificate of Database Administration, Computer Information Systems
University of Denver 1996 — 1999
Master's Degree, Computer Information Systems
Metropolitan State College 1993 — 1996
Bachelor of Arts, Sociology
Metropolitan State University of Denver 1992 — 1996
Bachelor of Science, Sociology & Psychology
JLL November 2011 - Present
Keller Williams Realty May 2002 - November 2011
Allied Riser Communications February 1999 - August 2001
MCI Corporation 1980 - 1998
Skills
Real Estate, Strategic Planning, Project Management, Sellers, Analysis, Vendor Management, Management, Process Improvement, Team Building, Contract Management
Education
LeTourneau University 1995 — 1998
Bachelor, Business Management
Aspire of Western New York November 2013 - Present
Village of Williamsville Tree Board April 2012 - Present
Kaleida Health November 1999 - September 2002
Legal & General America/Banner Life February 1999 - May 1999
Nordstrom May 1997 - September 1998
Bailey Banks & Biddle June 1995 - July 1997
MCI Corporation January 1992 - June 1995
Skills
Human Resources, Customer Service, Employee Benefits, HR Policies, Proofreading, New Hire Orientations, Screening, Microsoft Office, Negotiation, Interviews, Discrete, Organized Multi-tasker, Conducting Interviews, Detail Oriented, Lawson HRIS, Ultipro
Education
Marymount University 1997 — 1999
Bachelor’s Degree, Liberal Arts with Emphasis in Human Resources
Asentinel January 2014 - Present
Verizon Business September 2009 - October 2013
Verizon 1996 - 2008
MCI Corporation 1989 - 1995
Skills
Telecommunications, Managed Services, Co-location, Cross-functional Team..., VoIP, MPLS, Unified Communications, IP, Frame Relay, Wireless, Data Center, Management, Vendor Management, Program Management, Process Improvement
Education
Middle Tennessee State University
Bachelor of Business Administration (BBA), Information Technology
Consolidated Communications August 2012 - Present
South Dakota State University 2007 - 2010
Avera Health 1999 - 2007
Nerthwest Iowa Telephone / Pioneer Holdings 1997 - 1999
Gateway 1993 - 1997
MCI Corporation 1992 - 1993
Skills
Network Support, Mac / Windows, Cisco IOS, Customer Engagement, Technical Support, Networking, Integration, Network Administration, Troubleshooting, Cisco Technologies, VPN, TCP/IP, VMware, Data Center, Disaster Recovery, LAN-WAN, Active Directory, Windows, Linux, Switches
Education
Minnesota State University, Mankato 2010 — 2012
IT SYStems
The University of South Dakota 1990 — 1994
Theatre / Computer Science
DangerZone Travel August 2014 - Present
Explosive All Star Cheer March 2008 - Present
DangerZone January 2014 - Present
Cool Jazz Cruise October 2013 - June 2014
Verizon Enterprise Solutions January 2003 - September 2013
Verizon Enterprise Solutions January 1999 - December 2002
Verizon Enterprise Solutions May 1996 - January 1999
MCI Corporation October 1994 - May 1996
MCI Corporation July 1993 - October 1994
Verizon Enterprise Solutions June 1990 - May 1993
Skills
Customer Service, Experience Working with..., Child Advocacy, Cheerleading, Adoption, Foster Care, Fostering, Youth Mentoring, Event Management, Account Management, Volunteering, Youth Leadership, Youth Empowerment, Entertainment, Marketing Communications, Sales Management, Sales, Entrepreneurship, Sales Presentations, Wireless Networking, Managed Services, Telecommunications, Cloud Computing, Cisco VoIP, VoIP, Virtualization, Leadership, Online Marketing, Business Development, Cruises, Hospitality, Travel Planning, Travel Arrangements, Leisure Travel, Adventure Travel, Online Travel
Education
Simmons College - Simmons School of Management 2013 — 2016
Bachelor of Business Administration (BBA)
Los Angeles City College 1975 — 1977
Business Administration, Management and Operations
PepsiCo - Quaker Oats January 2011 - Present
Cargill February 2008 - January 2011
L&P Painting August 2004 - February 2008
MCI Corporation October 1984 - April 2004
Skills
Administrative..., Outlook, Lotus Notes, Invoicing, Office Management, PeopleSoft, Spreadsheets, Microsoft Excel, Process Scheduler, Access, Data Entry, Microsoft Word, PowerPoint, Accounts Payable, Customer Service, Office Equipment, Office Administration, Microsoft Office, SAP, Fax, Visio
Education
Kirkwood Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Administrative Assistant and Secretarial Science, General
Public School System July 2006 - Present
AT&T July 2003 - April 2006
AT&T July 2005 - March 2006
AT&T October 2004 - July 2005
AT&T July 2003 - October 2004
MCI Corporation 1990 - 1996
MCI Corporation 1990 - 1996
MCI Corporation 1990 - 1996
Skills
Instructional Design, Curriculum Design, Instructional Technology, Staff Development, Instructor-led Training, Curriculum Development, Educational Technology, Classroom, Teaching, Training Delivery, Training, Project Management
Education
Liberty University 2011 — 2014
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Lincoln Memorial University 2008 — 2009
Educatinal Specialisth, Educational Leadership and Administration, General
University of Phoenix 2004 — 2007
Master's degree, Education
University of Cincinnati
Bachelor of Science (B.S.)
Angeloff Group LLC October 2011 - August 2013
Medtronic February 2009 - October 2011
Dish Network August 2005 - October 2009
IBM 2004 - 2005
MCI Corporation 1991 - 2004
Skills
Windows, Windows Server, Unix, AIX, Solaris, Linux, HP-UX, ITIL, IIS, SunOne, Apache, Tomcat, Java, .NET, XML, SQL Server, Oracle Application..., Siebel Administration, WebTrends, Systems Monitoring, Performance Monitoring, Voice Services, Aspect, VBScript, Powershell, MCSE, Email Solutions, SMS, SharePoint, A+ Certified, System Monitoring, Microsoft SQL Server, Disaster Recovery, Data Center, IT Operations, Active Directory, Integration, SDLC, Enterprise Software, Siebel, Servers, System Deployment, Software Development
Education
University of Phoenix-Colorado Campus
Business Administration, Management and Operations
Loyola University of Chicago
Business Administration
University of Iowa
Business Administration
Broadband Network Solutions July 2012 - Present
LEVEL 3 COMMUNICATIONS April 2011 - July 2012
Mobile Broadband Solutions November 2008 - March 2011
Bright House Networks May 2007 - November 2008
QWEST COMMUNICATIONS October 2004 - May 2007
QWEST COMMUNICATIONS CORP September 2003 - October 2004
AT&T February 1999 - February 2003
MCI Corporation April 1993 - February 1999
Skills
Enterprise..., Cloud Communications, Carrier Services, Collaboration Solutions, UCaaS, Hosted Voice, Video, VoIP, MPLS, Managed Services, Wireless, Solution Selling, Co-location, Unified Communications, Channel, Data Center, Strategic Partnerships, Account Management, Ethernet, SIP Trunking, Sales Management, WAN, Network Design, Metro Ethernet, Go-to-market Strategy, Professional Services, Salesforce.com, SaaS, Cloud Computing, Telecommunications, Finance, Broadband, Leadership, Contract Negotiation, Telephony, Call Centers, Direct Sales, Sales, Hosted Services, Sales Process, Selling, SIP, Mobile Devices, Executive Management, Sales Engineering, Management, CRM, Enterprise Software, Networking, IP
Education
Loyola University Chicago 1986 — 1988
BA, Communications
Fifth Third Bank July 2007 - Present
Fifth Third Bancorp 2007 - Present
Fifth Third 2007 - Present
MCI Corporation 1996 - 2000
Education
Miami University
ADB Companies, Inc. 2011 - Present
G&H Communications Services October 1999 - August 2011
MCI Corporation 1990 - 2003
Charter Communications April 1989 - July 1990
US Sprint March 1987 - April 1989
Transglobal Communications September 1984 - March 1987
Skills
Vendor Management, Contract Negotiation, Fiber Optics, Wireless, VoIP, Fiber Optic Networks, Fiber Optic Cable, Fiber Optic Technology, Project Bidding, Computer Repair, Materials Management, Project Management, Operations Management, OSHA 10-Hour Certified, Project Engineering, Cable Management, Nortel, Telecommunications, Optical Fiber, Broadband
Education
Mineral Area College 1983 — 1984
2U July 2014 - Present
Alley Cat Allies March 2014 - June 2014
Friendship Heights Rehabilitation 2007 - March 2014
Convergent Consulting Group 2012 - April 2013
NASDAQ OMX 2009 - 2011
Kidsave International 2008 - 2010
The Council of Insurance Agents & Brokers 2007 - 2009
Resources Global Professionals 2005 - 2007
Universal Service Administrative Company 2000 - 2005
MCI Corporation 1994 - 1999
Skills
Risk Assessment, Business Process..., Financial Analysis, Process Improvement, Financial Risk, IT Audit, Mergers, Strategic Planning, Change Management, Sarbanes-Oxley, PeopleSoft, Management Consulting, Financial Close Process, Internal Audit, Budgets, Team Building, Cross-functional Team..., Internal Controls, Financial Reporting, Budget Process, Payroll, Benefits Administration, Healthcare Management, Restatements, Operational Risk...
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2004 — 2005
Master of Business Administration (MBA), Business
Massachusetts College of Liberal Arts 1983 — 1985
BS, Accounting
West Virginia University 1981 — 1983
Hancock Elementry
Closet America April 2009 - Present
Vistage International 2011 - 2013
AARP 2003 - 2007
T. Rowe Price 1996 - 2003
MCI Corporation 1994 - 1996
Education
LSU
Business, Management, Marketing, and Related Support Services
Polycom January 2013 - Present
Polycom January 2009 - December 2012
Polycom January 2008 - January 2009
BCS GLOBAL March 2007 - January 2008
IMS Audio Visual January 2004 - March 2007
Premiere Conferencing September 2000 - January 2004
MCI Conferencing 1995 - 2000
MCI Telecommunications 1984 - 1990
Polycom 1984 - 1990
MCI Corporation 1984 - 1990
Skills
Outsourcing, Change Management, Strategy, Sales Presentations, Executive Management, Business Development, Managed Services, SaaS, Video Conferencing, Solution Selling, Channel, Unified Communications, Strategic Partnerships, Telecommunications, Cloud Computing, VoIP, Salesforce.com, Direct Sales, SIP, Channel Account..., Strategic Account...
Education
LaSalle University 1979 — 1984
BS, Political Science
St. Joseph's Prep 1975 — 1979
High School
JPMorganChase September 2004 - Present
MCI Corporation June 1996 - August 2004
Skills
Strategic Sourcing, Financial Analysis, Contract Negotiation, Vendor Management, Business Development, Strategic Planning, Process Improvement, Business Strategy, Cross-functional Team..., Management, Outsourcing, Program Management, Risk Management, Strategy
Education
New York University, Stern School of Business 1993 — 1996
Master of Business Administration (MBA), Finance and Marketing
Lehigh University 1983 — 1987
Bachelor's degree, Accounting and Finance
Red Hat December 2006 - Present
Stonewall Networks February 2004 - November 2006
Cyberwerx March 2001 - December 2004
Broadband Technology April 1999 - March 2001
Nortel Networks January 1998 - April 1999
MCI Corporation April 1995 - December 1997
Bell Atlantic March 1990 - April 1995
Skills
Perl, Software Development, Linux, Open Source, Python
Education
Lynchburg College 1983 — 1988
BS, Computer Science
IBM September 1999 - Present
MCI Corporation 1994 - 1999
Skills
z/OS, DB2, REXX, z/VM, OS/390, CLIST, SDSF, Omegamon, IBM Utilities, PL/1, VSAM, VTAM, QMF, WebSphere MQ, COBOL, Enterprise Architecture, Unix, Storage, ISPF, MVS, Disaster Recovery, Operating Systems, WebSphere Application..., Data Warehousing, IT Outsourcing, IBM Mainframe, Data Center, ETL, High Availability, Data Modeling, RACF, Storage Management, Websphere, CICS, Performance Tuning, Capacity Planning, IT Operations, AIX, IMS DB/DC, JCL, TSO, SMP/E, Mainframe, JES2, HP-UX, Systems Programming, Solution Architecture, BAL
Education
Louisiana Tech University 1972 — 1974
BS, Computer Science
Browns Hill Engineering & Controls July 2010 - Present
Cequent Performance Products 2014 - 2014
Agilent Technologies 2005 - 2010
MCI Corporation October 2001 - May 2005
SafeGuard Pest Control 2001 - 2001
Skills
Cross-functional Team..., Process Improvement, Six Sigma, Business Process..., Strategic Planning, Account Management, Program Management, Project Management, Business Development, Marketing, Project Planning, Operations Management, Product Management, Management, Contract Negotiation
Education
Metropolitan State College of Denver 2000 — 2006
Business Management, Business
Cisco WebEx September 2006 - Present
ACT Conferencing January 2005 - September 2006
InterCall January 2003 - January 2005
MCI Corporation March 1995 - January 2002
Skills
Solution Selling, Enterprise Software, Sales, Video Conferencing, Unified Communications, Security, Program Management, Project Management, Channel Partners
Education
Loyola University of Chicago 1989 — 1994
Wainscot Solutions, Inc. 2006 - Present
WITCO 1993 - 1995
MCI Corporation 1990 - 1993
Shemin Nurseries 1989 - 1993
Skills
Sales Management, Strategic Planning, Marketing Strategy, New Business Development, Operations Management, Customer Service, Purchasing, Sales, Supply Chain Management, Budgets, Product Development, Business Strategy, Team Building, Logistics, Project Management, Account Management, Forecasting, Marketing, Business Development, Management, Space Planning
Education
Mercy College 1989 — 1993
Northcentral Technical College January 2014 - Present
Avon Products, Inc. April 2010 - 2013
Verizon Business March 2008 - July 2009
MCI May 1995 - July 2006
MCI Corporation October 1991 - May 1995
MCI Corporation February 1989 - October 1991
Skills
Wireless, Telecommunications, Solution Selling, VoIP, Managed Services, Sales Leadership, e-business Strategies..., Building Relationships, Data Networking, Corporate Governance, Brand Awareness, Creative Web creation, Cloud Computing, Cisco Technologies, Networking, Project Management, Network Design, Integration, Data Center, Strategy, Sales Operations, Sales Management, Management, Vendor Management, Leadership, Sales, Direct Sales, Call Centers, IP, Professional Services, Pre-sales, SaaS, Telephony, Strategic Partnerships, Salesforce.com, Unified Communications, Marketing
Education
Northcentral Technical College 2012 — 2014
Associate's Degree, Information Technology, 3.7 GPA
Loyalist College
ITIL, IT Service Management
SUNY Westchester
International Business
Lord's Executive Search Firm LLC May 2006 - January 2013
Penn Telecom November 1999 - June 2005
Commonwealth Long Distance [CTEC Corporation] May 1994 - June 1995
Jacob Ash Company, Inc June 1989 - March 1994
MCI Corporation November 1984 - June 1989
Jacob Ash Company, Inc November 1981 - November 1984
Skills
B2B, Coaching, Recruiting, Sales, Business Writing, CRM, Resume Writing, Temporary Placement, College Recruiting, Applicant Tracking..., Cold Calling, Technical Recruiting, Internet Recruiting, Screening Resumes, Staffing Services, Human Resources, Training, Onboarding, Telecommunications, Temporary Staffing, Performance Management, Business Networking, Contract Recruitment, Job Fairs, Sourcing, Permanent Placement, Screening, New Business Development, Job Search, Interview Preparation, Executive Search, HR Consulting, Employee Engagement, Marketing, Management, Leadership Development, Business Communications, Team Building, Budgets, Project Management, Conflict Resolution, Workforce Planning, Social Media, Job Coaching, Resume, Leadership, FLSA, Split-recruiting, Organizational Needs..., Certified Professional...
Education
La Roche College 1991 — 1994
Master of Science (M.S.), Human Resources Management and Services, Honors 3.84
University of Iowa 1974 — 1978
Bachelor of Arts, English Writing, Psychology
Verizon October 2014 - Present
Verizon April 2006 - October 2014
MCI Corporation April 2003 - April 2006
MCI Corporation April 1999 - April 2003
Skills
Program Management, Management, Project Management, Requirements Analysis, Software Development, Telecommunications, Leadership, Instructional Design, Channel Sales, Training, Call Center Development, Call Centers, E-Learning, Process Improvement, Telephone Skills, Cross-functional Team..., Adobe Professional, Articulate Studio, Articulate Storyline, Adobe Creative Suite, Training & Development, Employee Training, Consulting
Education
University of Iowa 2002 — 2003
Bachelor of Applied Science (B.A.Sc.), 3.7
Kirkwood Community College 1999 — 2002
Associate of Arts (A.A.), 3.8
Pfizer April 2013 - Present
Youth For Understanding USA (YFU) January 2012 - July 2015
Lowe's April 2010 - January 2012
The Home Depot September 2004 - April 2010
Mimaki USA, Inc. February 2002 - September 2004
MCI Corporation June 1999 - February 2002
Phoenix Associates / American Language School March 1995 - March 1999
Japan Exchange and Teaching Program (JET) July 1990 - August 1994
Skills
Non-profits, Logistics, SPSS, Online Advertising, Business Development, Nonprofits, Spanish, Event Management, Community Outreach, Management, Fundraising, Leadership, Public Speaking, Microsoft Office, Marketing, Training, Customer Service, Team Building, Program Management, Social Media Marketing, Volunteer Management, Staff Development, Strategic Planning, Policy, Teaching, Coaching, Budgets, Public Relations, Social Networking, Program Development, Event Planning, Grant Writing, Grants, Community Development, Editing, Leadership Development, Organizational..., Social Media, Program Evaluation, Proposal Writing, Government, Policy Analysis, Research, International Relations, Public Policy, Higher Education, Non-profit..., Strategic Communications, Community Organizing, Conflict Resolution
Education
University of Georgia - Terry College of Business 2002 — 2004
MBA
School for International Training 1986 — 1990
BA, International Studies
Marlboro College 1986 — 1990
BA, International Studies
Rockwell Collins June 2011 - Present
Yellowbook January 2010 - January 2011
Siemens / Continental Automotive February 2004 - December 2009
AEGON July 2002 - February 2004
MCI Corporation / Worldcom January 1999 - April 2002
MCI Corporation June 1996 - January 1999
MCI Corporation December 1994 - June 1996
Skills
Requirements Analysis, Test Automation, Testing, Software Documentation, User Acceptance Testing, Program Management, Requirements Gathering, Quality Assurance, Integration, System Testing, SDLC, Software Engineering
Education
Kirkwood Community College
Currently working toward AA, Business
Los Angeles Times 2013 - Present
Los Angeles Times 2012 - 2013
Los Angeles Times 2010 - 2012
International Air Transport Association (IATA) 2008 - 2010
Mattel 2006 - 2008
MCI Corporation 2003 - 2005
Perkins+Will 2000 - 2003
Skills
Databases, Microsoft SQL Server, Disaster Recovery, Data Warehousing, Database Administration, Database Design, Performance Tuning, SQL, SSIS, ETL, Business Intelligence, Oracle, Unix, T-SQL, Data Modeling, HTML, High Availability, MySQL, Database Admin
Education
Lesley University
Bachelor of Science (B.Sc.)
Polk Audio June 2014 - Present
Verizon February 2014 - June 2014
Polk Audio November 2013 - February 2014
Verizon January 2006 - June 2013
MCI Corporation July 1987 - December 2005
Skills
Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Business Analysis, Analysis, Pricing, Strategy, Competitive Analysis, Strategic Financial..., Process Improvement, Business Process..., Budgets, Marketing, Cross-functional Team...
Education
Longwood University 1983 — 1987
BS, Business Administration - Concentration Marketing
Verizon Enterprise Solutions 2014 - Present
Verizon Enterprise Solutions 2010 - 2013
Verizon Enterprise Solutions Group 2006 - 2010
Vanguard Managed Solutions January 2005 - January 2006
AimNet Solutions September 2003 - December 2005
Geographic Network Affiliates - International January 2000 - September 2003
World-Link Communications, Inc. March 1998 - January 2000
MCI Corporation 1990 - 1998
Skills
Mobile Technology, Thought Leadership, M2M, Managed Services, Executive Presentations, IOT, Cross-functional Team..., Unified Communications, Experienced Speaker, Professional Services, Strategic Partnerships, Strategy, Mobile Communications, Cloud Computing, MPLS, Leadership, Sales Management, Solution Selling, Data Center, Wireless, P&L Management, Telecommunications, VoIP, Business Strategy
Education
Lehigh University 1986 — 1990
Bachelor of Science (BS), Finance & Marketing
American Cancer Society March 2015 - Present
Ampa Events December 2012 - March 2015
MCI Corporation January 1985 - May 2000
Skills
Coordinating Special..., Managing Human Resources, Interior Decorating and..., Licensed Real Estate..., Interior Architecture, Corporate Events, Event Management, Event Planning, Fundraising, Sponsorship
Education
Winthrop University 1972 — 1974
Bachelor of Science (BS), Fashion Merchandising
Louisburg College 1970 — 1972
Verizon September 2012 - Present
Verizon February 2005 - September 2012
MCI Corporation October 1995 - April 2004
WorldCom December 1993 - October 1995
Skills
Coaching, Customer Satisfaction, Telecommunications, Training & Development, Technical Writing, Organizational Design, Classroom Instruction, Online Training, Training Skills, Training, Employee Training, Team Building, Classroom, Cloud Computing, Training Delivery, VoIP, Instructional Design, Sales, Needs Analysis, Management, E-Learning, Instructor-led Training, Captivate, Vendor Management, Team Leadership, Leadership, Learning Management, Data Center, Call Centers, Project Management, Program Management
Education
Missouri Baptist University 2014 — 2017
Master of Business Administration (MBA), M.B.A.
University of Missouri - St. Louis 2005 — 2011
Bachelor of Arts (B.A.), Communications
Cbeyond September 2012 - August 2014
Verizon May 1997 - July 2012
MCI Corporation May 1997 - July 2012
Intermedia Communications/MCI/Verizon May 1997 - July 2012
Skills
Telecommunications, VoIP, Cisco, MPLS, IP, Cloud Computing, ITIL, Customer Relations, Managed Services, WAN, Ethernet, Security, Adtran, Cisco Technologies, Data Center, Unified Communications, Solution Selling, CRM, Networking, Frame Relay, Virtualization, Sales Engineering, Management, T1, Customer Service, SIP, Call Centers, Optical Fiber, SIP Trunking, Telephony, Co-location, LAN-WAN, Fiber Optics, Network Design, Video Conferencing, Network Engineering, Switches, Strategy, Wireless, Hosted Services, Network Architecture, Metro Ethernet, DWDM, Avaya, TDM, ATM networks, PRI
Education
Louisiana Tech University 1989 — 1992
N/A, Computer Science and Business
ULTA Beauty August 2014 - Present
Walmart November 2007 - August 2014
Walmart November 2006 - November 2007
Walmart March 2003 - November 2006
MCI Corporation September 2001 - March 2003
Skills
Customer Service, Apparel, Multi Tasking, Retail Sales, Customer Experience, Customer Engagement, Organization, Hiring Employees, Strategic Planning, Retail Marketing, Customer Support, Sales Management, Operations Management, Terminations, Human Resources, Employee Benefits, Store Management, Sales, Loss Prevention, Hiring
Education
University of Iowa 2014 — 2016
Kirkwood Community College 2003 — 2006
Associate of Arts (A.A.), Elementary Education and Teaching
Alliant Energy February 2006 - Present
AEGON Americas August 2002 - July 2003
MCI Corporation 1998 - August 2002
Skills
Business Analysis, Visio, SDLC, Requirements Gathering, Process Improvement, Requirements Analysis, Software Documentation, Energy, Business Process..., SharePoint, Business Requirements, Disaster Recovery, Vendor Management
Education
New Horizons Computer Learning Center 2005 — 2005
A+ Hardware Certification & Network + Certification, A+ Hardware Certification & Network + Certification
Kirkwood Community College 1996 — 1998
"AA", Computer Programming/Programmer, General
Ascom Network Testing, Inc. May 2012 - Present
AES May 2006 - April 2012
MCI (now Verizon) July 2003 - April 2006
Embratel Participações October 1998 - June 2003
MCI 1996 - 1998
MCI Corporation 1991 - 1996
MCI Corporation 1985 - 1991
OAO Corporation (Now Lockheed Martin) 1981 - 1985
Skills
Financial Reporting, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Analysis, Corporate Finance, US GAAP, SEC filings, Forecasting, Mergers, General Ledger, Finance, Mergers & Acquisitions, Internal Audit, Budgets, Accounts Receivable, SEC Filings, Managerial Finance
Education
Liberty University 1978 — 1980
Bachelor of Science, Business Administration
Verizon January 2011 - Present
MCI Corporation April 1990 - January 2011
MCI Corporation May 1989 - March 1990
MCI Corporation June 1988 - March 1989
Skills
Managed Services, Telecommunications, Telephony, VoIP, Call Center, Frame Relay, MPLS, Co-location, Ethernet, Unified Communications, ATM networks, Vendor Management, Data Center, T1, Cloud Computing, WAN, Wireless, Account Management, Solution Selling, ITIL v3 Foundations..., ITIL Operational..., Call Centers, Service Delivery
Education
University of Oregon 1986 — 1988
Bachelor of Science (B.S.), Sociology
Lane Community College 1983 — 1985
General Studies
Enloe Magnet High School, Wake County Schools August 2013 - Present
Durham Public Schools January 2006 - August 2013
Control Data Corporation March 1985 - June 1991
MCI Corporation April 1983 - March 1985
Skills
Classroom Management, Social Studies, Curriculum Development, Curriculum Design, Lesson Planning, Differentiated..., Educational Leadership, Literacy, Classroom, Tutoring, Teacher Training
Education
North Carolina State University 2005 — 2006
Teaching Certification, Social Studies
Marshall University 1978 — 1982
Bachelor of Science (BS), Business Management/Marketing
Verizon Enterprise Solutions Group October 2012 - Present
Boy Scouts of America, Volunteer 2008 - Present
Verizon August 2008 - October 2012
Verizon 2007 - 2008
MCI Corporation 2005 - 2007
UUNET 2001 - 2005
PSINet 2000 - 2001
Machine Tool Associates 1991 - 1995
Skills
VoIP, Product Development, Competitive Analysis, Pricing, Sales, Telecommunications, Organization, Solution Selling, Cost Benefit, Branding & Identity, Strategic Planning, Cloud Computing, Hybrid Cloud, Contract Negotiation, Enterprise Software, Wireless, Business Development, Managed Services, IP, Sales Management, Selling, Direct Sales, Account Management, Sales Operations, Forecasting, CRM, Management, New Business Development, Professional Services
Education
National Outdoor Leadership School 2013 — 2013
Marymount University 1990 — 1992
BA
Radford University 1988 — 1990
Chantilly
University of Massachusetts Boston
Verizon May 2012 - Present
The Ezra Company May 2008 - May 2012
EMC April 2007 - December 2008
Unisys 2005 - 2007
Nextel 1998 - 2005
US Navy 1985 - 1996
MCI Corporation 1983 - 1985
Skills
Negotiation, Professional Services, Real Estate, Government, Direct Sales, Contract Negotiation, Sales, Cloud Computing, Solution Selling, Enterprise Software, Strategic Planning, Customer Service, New Business Development, Forecasting, Business Development, Cross-functional Team..., Selling, Program Management, Sales Management, Strategic Partnerships, CRM, Sales Process, Marketing Strategy, Project Management
Education
The College of William and Mary - The Mason School of Business 1996 — 1998
MBA, Management
Manhattan College 1980 — 1985
BE, Electrical Engineering
HSS May 2012 - Present
ANB Bank May 2012 - June 2012
MCI Corporation August 2000 - September 2006
Great-West Life and Annuity Insurance Company August 1990 - August 2000
Skills
Employee Benefits, 401k, Deferred Compensation, HRIS, Employee Relations, Benefits Administration, FMLA, ADP Payroll, Human Resources, Payroll, PeopleSoft, Training, Employee Engagement, New Hire Orientations, Employee Training, Ceridian Payroll System
Education
Metropolitan State College of Denver 1991 — 2006
Marketing
TMX Extreme Wrestling August 2011 - Present
GreatAmerica Financial Services December 2000 - Present
MCI Corporation August 1996 - February 1998
MCI Corporation September 1987 - April 1996
Skills
Portfolio Management, Risk Management, Credit Analysis, Forecasting, Finance, Asset Management, Relationship Management, Credit, Sales, Training, Loans, Business Development, Direct Sales, Sales Process, Leadership
Education
Kirkwood Community College 1986 — 1988
Computer Science
LaSalle HS 1982 — 1985
High School, High School/Secondary Diplomas and Certificates
VMware July 2015 - Present
Verizon Enterprise Solutions January 2012 - May 2015
Verizon Enterprise Solutions Group January 2006 - January 2012
MCI WorldCom April 1997 - January 2006
Ameritech January 1997 - April 1997
MCI Corporation September 1993 - November 1996
Pitney Bowes January 1993 - September 1993
MCI November 1982 - October 1992
Skills
Cloud Computing, Sales Process, Sales Management, Salesforce.com, Wireless Networking, Security, MPLS, Managed Services, VoIP, SIP Trunking, Unified Communications, Strategic Planning, Strategic Negotiations, Co-location, Solution Selling, Wireless, Sales, Strategic Partnerships, Networking, Data Center, Sales Operations, WAN, SaaS, Channel Partners, Cisco Technologies, Contract Negotiation, Pre-sales, CPE, Enterprise Software, Call Centers, ROI Strategies
Education
Missouri State University 1976 — 1980
Shawnee Mission South 1972 — 1975
RE/MAX Center 2010 - Present
RW Realty, LLC June 2004 - Present
Keller Williams Realty May 2004 - June 2010
MCI Corporation October 1992 - December 2002
Skills
Foreclosures, New Home Sales, Real Estate, Sellers, Short Sales, Paralegal Certificate, CDPE Designation, Buyers, First Time Home Buyers
Education
Kirkwood Community College 1989 — 1991
Associate's degree, Administrative Assistant and Secretarial Science, General
Camp Zama HIgh School
hibu August 2012 - Present
hibu June 2010 - October 2012
Yellowbook May 2007 - May 2010
MCI Corporation 1998 - 2003
Skills
Direct Mail, Customer Service, Call Center, Troubleshooting, Microsoft Office, Process Improvement, Teamwork, Team Leadership, Management, Sales
Education
Mars Hill College
Equinix November 2014 - Present
Cisco Systems August 2004 - November 2014
Cisco Systems May 2000 - August 2004
Kaiser Permanente IT December 1997 - May 2000
MCI Corporation May 1993 - December 1997
Skills
Data Center, Cisco Technologies, WAN, Telecommunications, Network Design, Networking, Network Administration, Routing, MPLS, Pre-sales, Network Architecture, Enterprise Software, Management, Servers, LAN-WAN, Service Delivery, Technical Support, Unified Communications, Leadership, IT Service Management, Managed Services, Cloud Computing, Troubleshooting, Network Engineering, Professional Services, Integration, Wireless, OSPF, Cisco IOS, IT Operations, IT Solutions, Solution Selling, Routing Protocols, Cisco Call Manager, Computer Network..., Profit/Loss..., Architecture, Cisco Nexus, Virtualization, Service Providers, SNMP, Wireless Networking, Cisco Routers, TCP/IP, ITIL, LAN Switching, IT Strategy, Strategic Planning, Business Strategy, Budget Management
Education
Middlesex County College 1985 — 1987
Associate's degree, Electrical and Electronics Engineering
Appling Communications LLC June 2013 - Present
UPS November 2009 - May 2013
UPS April 2002 - October 2009
Headhunter.net 2000 - 2001
MCI Corporation 1997 - 1999
Sprint 1990 - 1995
Bernstein-Rein Advertising 1982 - 1985
Fleishman-Hillard Inc. 1980 - 1985
Skills
Marketing Communications, Corporate Communications, Advertising, Internal Communications, Strategic Communications, Crisis Communications, Media Relations, Copywriting, Public Relations, Integrated Marketing, Social Media, Communications Planning, Content Management, Content Strategy, Marketing, Marketing Strategy, Communication Training, SEO, Press Releases, Management, Digital Marketing, Direct Marketing, Strategic Planning, Strategy, Email Marketing, B2B, Brand Development, Brand Management, Social Media Marketing, Creative Direction
Education
Louisiana State University 1974 — 1978
Bachelor of Arts, Journalism
The Coca-Cola Company October 2007 - Present
Orange Business Services June 2005 - August 2007
Orange Business Services June 2001 - September 2005
MCI 1997 - 2001
MCI Corporation 1990 - 1997
Skills
SDLC, Telecommunications, PMP, Managed Services, Program Management, IT Service Management, CRM, Unified Communications, Business Process..., Management, Strategy, Vendor Management, Business Development, Sales, Project Management, Cross-functional Team..., Integration
Education
New York University - Polytechnic School of Engineering 1992 — 1995
MS, Information Systems Management
SUNY Polytechnic Institute 1988 — 1990
BS, Telecommunications
ESI
Laguardia Community College
Declaration Networks Group November 2014 - Present
The Gralan Group November 2007 - Present
Spectrum Management Consulting Inc 2010 - April 2014
Cavalier Telephone and TV 2007 - 2007
Talk America / LDMI 2000 - 2007
Cable and Wireless March 1992 - April 2000
National Telephone Service (NTS) 1987 - 1992
MCI Corporation 1981 - 1987
Skills
Telecommunications, Vendor Management, Wireless Networking, Network Optimization, Noc, VoIP, NOC, Computer Network..., Data Center, Managed Services, Networking, Wireless, WiMAX, Network Design, Integration, IP, Program Management, Switches, MPLS, Network Engineering, 4G, Unified Communications, Business Development, SaaS, Telephony, Mobile Devices, Routing, Call Centers, LTE, SIP, Network Architecture, Enterprise Software, Network Administration, Security, Ethernet, Cloud Computing
Education
Marymount University 1994 — 1997
MBA, Business
Strayer University 1992 — 1994
BBA, Business
DeVry Institute of Technology - Atlanta 1975 — 1978
Associate's Degree, Electronic Engineering Technology
INSEAD France
International Executive Development Programme, Business
Acuative July 2013 - July 2014
Verizon Business May 2001 - December 2011
MCI Corporation June 1988 - March 2001
Tymnet October 1983 - June 1988
Warren Consolidated Schools January 1975 - October 1983
Skills
Routers, WAN, LAN-WAN, T-1, DS0, ISDN, Networking, DSL, Software Installation, Telephony, Computer Network..., Frame Relay, DS3, E&M, FXS, SW56, Fractional T-1, Voice Grade Private Line, Cisco Certified
Education
Control Data Institute 1982 — 1983
Macomb Community College 1973 — 1977
Associate, Liberal Arts
AT&T September 2006 - Present
Cingular/AT&T December 1997 - September 2006
MCI Corporation January 1992 - May 1997
Skills
Telecommunications, Wireless, LTE, Testing, Software Quality..., CDMA, GSM, Quality Management, Management, Call Centers, Program Management, Coaching, Mobile Devices, Sales, Cellular Communications, Vendor Management, 4G, Customer Experience, 3G, IP, Ethernet, T1, International Business, Customer Service, Quality Assurance, Broadband, Team Leadership, Public Speaking, WiMAX, DSL, Computer Network..., RF
Education
Southeastern University 1987 — 1989
Master of Business Administration (MBA)
Marshall University 1985 — 1987
City of Colorado Springs August 2013 - Present
JDSU September 2012 - July 2013
BT Global Services February 2005 - August 2012
BT Global Services January 2000 - January 2005
Concert Communications May 1997 - December 1999
MCI Corporation April 1993 - April 1997
GTE Data Services, US Sprint, MCI Inc August 1986 - March 1993
Education
Miami University 1982 — 1986
B.S., Systems Analysis
Akouba Credit January 2015 - Present
Webb Financial Group January 1991 - Present
MCI Corporation September 1989 - December 1990
Skills
Evaluate and consult..., needs, Long-term Care, Property & Casualty..., Group Insurance, Disabilities, Insurance, Health Insurance, Disability Insurance, Life Insurance, Employee Benefits, Small Business, Underwriting, Retirement Planning, Personal Finance, Fixed Annuities, Finance, Financial Planners, Executive Management, Sales, Term Life Insurance, Benefits Administration, Strategic Financial..., Investments, Retirement, Healthcare, Interviews, Portfolio Management, Workers Compensation, Mergers & Acquisitions, Commercial Insurance, Estate Planning, Strategic Planning, New Business Development, Leadership, Management
Education
Louisiana State University 1984 — 1987
BA, Business Adm
University of Oklahoma 1982 — 1984
Business Administration and Management, General
Teachers' Supply Closet February 2014 - Present
New York & Company October 2011 - March 2014
Deuce Theatre October 2008 - December 2011
Clapper & Company Public Relations February 1998 - April 1999
IKON Office Solutions August 1997 - February 1998
MCI Corporation March 1996 - June 1997
Greenwood School District 50 August 1995 - January 1996
University of Montana April 1994 - August 1994
Insta-Photo Lab May 1992 - August 1992
Skills
Event Planning, PowerPoint, Customer Service, Microsoft Office, Acting, Direct Sales, Sales, Public Relations, Experience Working with..., Stage Management, Photography, Facebook, Accounts Payable, Research, Press Releases, Event Management, Editing, Nonprofits
Education
Lander University 1991 — 1995
58 Credit Hours, Focus on Mass Communicatiosn and Theatre, Mass Comm. & Theatre
Verizon Enterprise Solutions January 2014 - Present
Verizon May 2012 - December 2013
Verizon Business April 2010 - May 2012
Verizon Business September 2003 - March 2010
MCI Corporation June 1993 - August 2003
MCI Corporation July 1987 - May 1993
Skills
Managed Services, Program Management, Sales, Telecommunications, Solution Selling, Co-location, Unified Communications, Professional Services, MPLS, VoIP, Call Centers, Lead Generation, Management, Direct Sales, Cloud Computing, Ethernet, SaaS, Telephony, Vendor Management, Channel Partners, Strategic Partnerships, Sales Management, Salesforce.com, Wireless, Sales Operations, Data Center
Education
Miami University 1978 — 1982
BS, Marketing
Sabre Holdings April 2011 - Present
American Airlines October 2006 - April 2011
Infor January 2006 - October 2006
Knova March 2004 - January 2006
Verizon November 1999 - March 2004
MCI Corporation February 1997 - November 1999
Spanlink Communications January 1996 - February 1997
MCT WorldWide LLC January 1995 - January 1996
Skills
Technical Leadership, Strategic Leadership, AWS Cloud, Digital Strategy, Big Data, Predictive Analytics, API Strategy, Amazon Web Services..., Software Development, Mobile Strategy, Enterprise Architecture, SaaS, Agile Methodologies, Web Services, TOGAF, IT Strategy, Software Design, Business Process..., DevOps, Mobile Device Management, Capabilities Development, SDLC, Mobile Enterprise, Java, Mobile Product..., Enterprise Portals, Messaging, SOA, Virtualization, Continuous Integration, Business Process Design, Web Architecture, Team Leadership, Vendor Negotiation, Integration, Requirements Analysis, Solution Architecture, Scrum, Rally
Education
Louisiana State University
Bachelor of Science (BS), Electrical Engineering
Sentry Management Inc. March 2015 - Present
Defense Litigation Group, Inc. February 2002 - February 2015
Darden Restaurants 2002 - 2004
UnitedHealthcare 2001 - 2002
MCI Corporation 1996 - 2001
Skills
Private Investigations, Investigation, Premises Liability..., Insurance Fraud, Background Checks, Surveillance, Product Liability, Witness Location, Witness Statements, Interviews, Recorded Statements, Courthouses, Site Inspections, General Liability..., Insurance, Liability Analysis, Civil Litigation, Skip Tracing, Mediation, Financial Analysis, Risk Assessment, Wrongful Death, Workers Compensation, Trials, Team Building, Strategic Planning, Sales, Risk Management, Public Liability, Process Improvement, Personal Injury..., Personal Injury, Liability, Litigation Management, Management, Negotiation, Insurance Law, Customer Service, Courts, Contract Negotiation, Claim, Business Litigation
Education
The George Washington University - School of Business 1993 — 1996
MBA, Finance
Longwood University 1988 — 1992
BS, Political Science
VMware December 2013 - Present
Savvis June 2007 - December 2013
Verizon March 2002 - June 2007
QWEST COMMUNICATIONS CORP December 1998 - March 2002
MCI Corporation May 1993 - November 1998
Skills
Cloud Computing, Enterprise Software, SaaS, Solution Selling, Data Center, Virtualization, Account Management, Sales, Business Development, Direct Sales, Disaster Recovery, ITIL, Leadership, Managed Services, Management, Professional Services, Project Management, Salesforce.com, Strategic Partnerships, Telecommunications, Unified Communications
Education
Lycoming College 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Lycoming College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Poston Butte High School December 2013 - Present
Chandler Unified School District October 2012 - December 2013
DataSphere Technologies Inc. March 2012 - September 2012
EDMC June 2009 - February 2012
Govig & Associates October 2008 - February 2009
MCI Corporation 2001 - 2006
Skills
sales, Customer Relations, Client Retention, Talent Acquisition, Recruiting, Cold Calling, Marketing, Training, Account Management, Staff Development, Coaching, Applicant Tracking..., New Business Development, Salesforce.com, Team Building, Sales Management, Business Development, Employee Relations, Customer Retention, Customer Service, Direct Sales, Event Planning, Human Resources, Interviews, Leadership, Leadership Development, Management, Sales Presentations, Social Networking, Team Leadership, Time Management, Admissions, Sales
Education
Missouri State University 2004 — 2008
B.S., English Education
Automated Logic Corporation March 2012 - Present
Automated Logic Corporation - A United Technologies (UTX) Company December 2002 - March 2012
CBEYOND Communications January 2000 - January 2002
MCI Corporation November 1996 - July 2000
General Mills January 1993 - January 1996
Skills
Sustainability Strategy, Green Energy, Distribution Development, Developing New Markets, Product Launch, Channel Management, Energy Management, Channel Partners, Contract Negotiation, Sustainable Energy, Business Development, New Business Development, Facilities Management, Energy Audits, Strategy, Energy Efficiency, Sustainability, Business Planning, Product Management, Sales Operations, Sales Management, Start-ups, Management, Sales, Leadership, Marketing, P&L Management, Strategic Partnerships, Strategic Planning, Building Automation, Telecommunications, HVAC Controls, Energy Conservation, Training, Key Account Management, Air Conditioning, Heating, HVAC, Direct Sales, Building Management..., Energy
Education
Louisiana State University 1991 — 1993
MBA, Finance, Marketing
Washington and Lee University 1985 — 1989
BA, History
Thomson Reuters 2000 - Present
MCI Corporation 1996 - 2000
Skills
Management, Performance Management, Talent Management, Recruiting, Labor Relations, Employee Engagement, Human Resources, Change Management, Training, Leadership, Succession Planning, Organizational Design, Talent Acquisition, Deferred Compensation, Employee Relations, Organizational..., Workforce Planning, Onboarding, HRIS, HR Transformation, Culture Change
Education
Lasell College
University of Connecticut
Cognizant Technology Solutions March 2014 - Present
K&C Advisory 2009 - Present
LiquidHub July 2011 - February 2014
UST Global March 2010 - July 2011
SAP 2006 - 2009
Kulicke & Soffa 2002 - 2006
Sitel 2001 - 2001
Unified Communications (Private Partnership) 2000 - 2001
Arthur Andersen & Co. 1997 - 2000
MCI Corporation 1989 - 1997
Skills
IT Strategy, Business Strategy, SaaS, Quality Assurance, Enterprise Software, CRM, Strategy, Integration, Program Management, Management, Management Consulting, Business Process..., Vendor Management, Outsourcing, Product Management, Process Improvement, Business Intelligence, SAP, Project Management, Business Analysis, Business Process, Sales, Telecommunications, Professional Services, Cloud Computing, Project Portfolio..., Leadership, Governance, Call Centers, Business Development, Business Transformation, Change Management, ERP, Cross-functional Team..., Consulting, Enterprise Architecture, Start-ups, IT Management, Pre-sales, Software Project..., Solution Architecture, PMO, Requirements Analysis, Solution Selling, PMP, SDLC, Sewing
Education
Middlebury College 1982 — 1986
BA
Ingram Content Group August 2008 - May 2015
MCI Corporation 2001 - 2003
Skills
Customer Service, Sales, Retail, Editing, Microsoft Office, Call Center, Data Entry, Customer Satisfaction, Marketing Communications, Social Media, Training, Strategic Planning, Leadership, Team Building, Call Centers, Public Relations, Marketing, Social Media Marketing, Account Management
Education
Middle Tennessee State University
American Express August 2012 - Present
Verizon Enterprise Solutions April 2007 - September 2012
CallKey Group Ltd October 2004 - April 2007
Dancris Telecommunications March 2001 - September 2004
MCI Corporation September 1986 - March 2001
AT&T September 1977 - June 1986
Skills
Account Management, Sales Management, Contract Negotiation, Telecommunications, Negotiation, Customer Relations, Product Development, Forecasting, Solution Selling, Wireless, Customer Service, Program Management, Leadership, Enterprise Software, Marketing, Sales, Strategic Partnerships, Direct Sales, Customer Retention
Education
Michigan State University
Bachelors Degree Telecommunications, Communications/Telecommunications, 3.52
Michigan State University
Bachelor of Arts (BA), Telecommunications Management
Patheon September 2014 - Present
DATA Inc. May 2009 - October 2009
Centocor September 2002 - January 2009
MCI Corporation September 1987 - May 2000
Skills
Access, Human Resources, Process Improvement, Cross-functional Team..., SAP, Team Building, Training, Customer Satisfaction, Management, Microsoft Excel, Change Management, Public Speaking, Process Scheduler, Forecasting, Vendor Management, Sales
Education
Lindenwood University 2011 — 2014
Bachelor's degree, Information Technology
Lindenwood University 2011 — 2014
Bachelor's degree, Information Technology
U.S. District Court and Probation Office January 2008 - Present
Kaljon Consulting June 2006 - January 2008
Butler International November 1999 - April 2001
MCI Corporation September 1996 - November 1999
AT&T Paradyne October 1981 - August 1996
Skills
VPN, Active Directory, Technical Support, Windows 7, WDS, DFS, VMware Infrastructure, Windows Server, Group Policy, Microsoft Office, WSUS, Microsoft Office..., Routers, Cisco Technologies, VMware, Switches, LAN-WAN, Laptops, Network Design, Troubleshooting, SAN, Networking, OSPF, VLAN, EIGRP, SharePoint
Education
Mississippi Delta Community College 1975 — 1977
Associate of Science (AS), Electrical and Electronics Engineering, 3.2
Tower International April 2013 - Present
Verizon Business July 2007 - April 2013
Trinsic Communications 2004 - 2007
MCI Corporation June 2000 - December 2003
Raytheon January 1998 - May 2000
DuPont February 1995 - June 1996
Japanese Ministry of Education August 1991 - August 1992
Skills
Financial Modeling, Telecommunications, Internal Controls, Finance, Auditing, Business Analysis, Business Process..., Process Improvement, Analysis, Financial Analysis, Forecasting, Financial Reporting, Strategy, Sarbanes-Oxley Act, Cross-functional Team..., Strategic Financial..., Mergers & Acquisitions
Education
Louisiana State University 1985 — 1991
Bachelor's degree, Economics
Lockheed Martin July 2014 - Present
IQNavigator April 2013 - June 2014
Intelligent Software Solutions November 2011 - March 2013
Barclaycard March 2011 - November 2011
BAE Systems November 2005 - February 2011
MCI Corporation 1994 - 2002
Skills
Web Services, Hibernate, Java Enterprise Edition, JSON, SOA, SOAP, SoapUI, Maven, REST, MongoDB, PostgreSQL, Spring, XML Schema, IntelliJ IDEA, Git, Subversion, WSDL, RSS, XML, VMware, vSphere, JAX-WS, Tomcat, JBoss Application Server, Crucible, Nexus, CruiseControl, Java, Eclipse, Software Development, Software Engineering, C, Linux, Swing, JMS, Unix, Software Design, Systems Engineering, Agile Methodologies
Education
Loyola Marymount University 1981 — 1985
Bachelor of Science (BS), Electrical Engineering
St. Mary's Hospital July 2013 - Present
Our Lady Queen of Peace Parish June 2005 - June 2013
AT&T 2005 - 2007
MCI Corporation 1993 - 1999
Skills
Annual Giving, Fundraising, Volunteer Management, Board Development, Information Technology, tele, Grant Writing, Technical Presentations, Financial Analysis, Event Management, Event Planning, Social Media Marketing, Project Coordination
Education
Michigan State University 1988 — 1992
BS, Telecommunications
Zern Enterprises Inc September 2013 - Present
Zern Enterprises Inc October 1999 - Present
MCI Corporation October 1982 - May 1990
Skills
Management, Portfolio Management, Financial Analysis, Strategic Planning, Business Development, Business Strategy, New Business Development, Leadership, Account Management, Marketing, Sales
Education
Marquette University 1976 — 1980
Bachelor of Science in Business administration, Finance and Financial Management Services
Federal Probation Office April 2007 - October 2009
Edward Jones October 2004 - April 2007
MCI Corporation November 2000 - October 2004
Skills
Outlook, Customer Service, Data Entry
Education
Kirkwood Community College 1999 — 2000
AA, Liberal Arts
University of Iowa 1999 — 2000
Psychology
University of Dubuque 1998 — 1999
Psychology
Novartis March 2015 - Present
Invesco Ltd. January 2012 - Present
Invesco January 2010 - December 2011
AIM Investments February 2006 - December 2009
AIM investments January 2005 - February 2006
AIM Investments January 1998 - August 2000
MCI Corporation June 1989 - May 1996
Skills
Information Technology, Asset Managment, IT Risk Management, Identity Management, Database Monitoring, Asset Management, Sarbanes-Oxley Act, Governance, Internal Controls, Management, Analysis, Information Security, Risk Management, Business Analysis, Budgets, COBIT, IT Management, IT Audit, Enterprise Risk..., Integration, SDLC
Education
L.S.U.
Bachelor of Arts (B.A.), Journalism
West Corporation Revenue Generation November 2011 - May 2012
Birr Creations November 2008 - May 2011
MCI Corporation July 2003 - June 2004
Skills
Multi Tasking, Customer Service, Communication, Learning Quickly, QuickBooks, creative thinker, Microsoft Office, Microsoft Excel, Microsoft Word, computerized payroll, Adobe Creative Suite, Mac OS X, Excellant organizer
Education
Minneapolis Community and Technical College 2010 — 2012
Kaplan University 2006 — 2008
AAS, Accounting
First SOURCE Electrical September 2012 - Present
Laser Shot 2011 - October 2012
Classic Lighting, L.P. October 2002 - December 2011
US Army Reserve May 2006 - October 2008
US Army Reserve May 2002 - May 2006
US Army Reserve June 2000 - May 2002
Adelphia Business Solutions March 1999 - April 2002
US Army Reserve June 1995 - June 2000
Winstar Communications February 1998 - March 1999
MCI Corporation September 1997 - February 1998
Skills
Strategic Planning, Customer Service, Change Management, Organizational..., Quality Control, Project Management, Performance Management, Selling Skills, Public Relations, Plannning, Service Management, Military, Army, DoD, Operational Analysis, Team Leadership, Military Operations, Leadership, Program Management, Team Building, Management, Security
Education
Command and General Staff College 2000 — 2002
Certificate, Miltary Studies
Middle Tennessee State University 1981 — 1985
BS, Aerospace
Jefferson County High School
Transamerica Life Insurance Company October 2010 - Present
Riccolo & Semelroth, PC August 2002 - October 2010
MCI Corporation 1998 - 2000
Skills
Litigation, Legal Writing, Insurance Law, Westlaw, Insurance, Litigation Support, Document Drafting, Civil Litigation, Litigation Management, Legal Documents, Legal Research, Class Actions, Estate Planning, Commercial Litigation, Personal Injury, Securities Regulation, Corporate Law, Arbitration, Workplace Violence, Workplace Safety, Lean Six Sigma, Courts, Employment Law
Education
Mount Mercy College 2004 — 2006
B.S. Business
Washington High School 1994 — 1998
Kirkwood Community College
Associate of Arts (A.A.), Paralegal Certificate
Liberty University January 2009 - March 2011
MCI Corporation January 1990 - January 2000
Education
Liberty University 2009 — 2011
MCI Corporation 1986 - 1999
Education
University of Michigan 2009 — 2010
Masters Certification in the Founations of Public Health
Michigan State University 1982 — 1986
BS Engineering Arts, Engineering/Telecom
Independent November 2013 - Present
Cisco June 2007 - October 2013
Cisco Systems July 2000 - June 2007
MCI Corporation March 1998 - July 2000
MCI Corporation March 1995 - March 1998
Skills
Routing, Cisco Technologies, BGP, OSPF, Cisco IOS, IOS-XR, MPLS, MPLS VPN, IP Multicast, MVPN, Cisco Routers, Cisco Certified, ISIS, ATM networks, Frame Relay, WAN, EIGRP, TCP/IP protocols, Netflow, NTP, QoS, IP, IPv6, IPSec, CRS-1, ASRS, NAT, DHCP, DHCPv6, DNS, HSRP, STP, NMS, SNMP, POS, Ethernet, ISDN, T1, Sniffer Pro, IXIA, Project Management, Program Management, Change Management, Managed Services, Data Center, Collaboration, Satellite Communications, Telecommunications..., TCP/IP
Education
Maulana Azad National Institute of Technology
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Abbott Labs / Abbvie October 2012 - Present
U.S. Cellular April 2009 - November 2012
StarTek April 2006 - April 2008
MoneyGram International February 2005 - April 2007
Zurich Insurance March 2001 - March 2002
MCI Corporation January 1994 - March 2001
Skills
Call Center, Workforce Management, Vendor Management, Customer Service, Process Improvement, Telecommunications, Customer Experience, Customer Retention, Cross-functional Team..., Customer Satisfaction, Forecasting, Leadership, Wireless, Operations Management, Call Centers, CRM, Outsourcing
Education
Southwest Missouri State University 1989 — 1993
BA, Bussiness
Verizon November 2013 - Present
Verizon August 2012 - August 2013
Verizon July 1981 - 2012
MCI Corporation 1981 - 2005
Skills
Telecommunications, MPLS, VoIP, IP, Managed Services, Unified Communications, Network Design, Ethernet, Data Center, Telephony, WAN, Cloud Computing, Wireless, Cisco Technologies, Network Architecture, SIP, LAN-WAN, Frame Relay, Co-location, Security, Integration, Computer Network..., Switches, Broadband, DSL, DWDM, Juniper, Network Engineering, Routing, Firewalls, Disaster Recovery, TCP/IP, SDH, BGP, QoS, System Deployment, VPN, ATM networks, OSPF, Routers, Sales Engineering, Optical Fiber, TDM, MPLS VPN, Provisioning, Fiber Optics, Internet Services, Wireless Networking, Network Security, SIP Trunking
Education
KTH Royal Institute of Technology 1976 — 1981
BS Telecommunications and Computer Systems, Digital Communication and Media/Multimedia
Politechnic Institute of Bucharest 1970 — 1975
Bachelor of Science (BS), Electrical and Electronics Engineering
DAL Global Services October 2001 - Present
AT&T December 2000 - October 2001
MCI Corporation September 1999 - October 2000
USWest July 1994 - April 1999
BellSouth Telecommunications 1984 - June 1994
Skills
Data Entry, Outlook, Administrative..., Customer Service, Microsoft Excel, Spreadsheets, Microsoft Office, Human Resources, Microsoft Word, PowerPoint
Education
Mesa Community College 2002 — 2016
in progress, business
Floyd E Kellam High School 1974 — 1977
Diploma, Business
CenturyLink February 2010 - Present
CenturyLink 2010 - Present
AT&T February 2000 - February 2010
MCI Corporation January 1992 - February 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets
Education
Our Lady of Holy Cross College 1972 — 1975
Bachelor of Arts (B.A.), Art and Education
L.S.U. 1965 — 1969
Landscape Architecture
McKesson August 2006 - Present
McKesson Corporation January 2006 - Present
Hewlett-Packard Company January 1996 - January 2006
MCI Corporation January 1994 - January 1996
IBM Corp January 1993 - January 1994
Bell South January 1992 - January 1993
Sequence Support Services January 1990 - January 1992
IBM Corporation January 1989 - January 1990
Creighton Prep High School January 1984 - January 1986
Hall School January 1982 - January 1984
Skills
HP-UX, Servers, Red Hat Linux, VMware, Disaster Recovery, AIX, Unix, Virtualization, System Administration, Data Center, High Availability
Education
Control Data Institute 1989 — 1989
Associates degree, Electronics and Information Science
West Virginia University 1987 — 1988
B.S, Electrical/Aerospace Engineering; mathematics
Marshall University 1978 — 1982
B.A. degrees. Conferred, Spanish and Education
Orange County Library 2002 - Present
St. Charles Borromeo April 1995 - July 1999
MCI Corporation March 1992 - April 1995
Skills
Library Instruction, Library, Library Science, Information Literacy, Collection Development, Cataloging, Community Outreach, Grant Writing, Nonprofits, Research, Volunteer Management, Public Speaking
Education
North Carolina Central University 2005 — 2006
Master of Library & Information Science (MLIS), Public Library
Louisiana State University 1984 — 1988
BS Finance, Business Administration and Management, General
PAETEC Communications 2006 - 2007
Sprint 2004 - 2005
Verizon Corporation 2000 - 2003
Oracle 1998 - 2000
MCI Corporation 1995 - 1999
Digital Equipment Corporation 1983 - 1994
Westinghouse Electric Company 1980 - 1983
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Sales, Marketing, Research, Sales Management, Budgets, Management, Marketing Strategy
Education
Lehigh University 1976 — 1980
Bachelor of Science (B.S.), Marketing
ServiceCheck Inc 2013 - 2014
Premier Education Group February 2010 - June 2012
Bernard & Associates 2002 - 2008
MCI Corporation 1998 - 2002
Skills
Outlook, Access, PowerPoint, Microsoft Excel, Accounting, Management, Microsoft Word, Research, Microsoft Office, Public Speaking, Customer Service, Analysis, Finance, Budget
Education
Mississippi College 1999 — 2002
Master of Business Administration (M.B.A.), Business
Mississippi College School of Law 1998 — 2002
Doctor of Law (J.D.), Law
University of West Alabama 1990 — 1994
B.S., Business/Finance
Self-employed July 2012 - Present
MCI Corporation March 1995 - October 2001
ADVANTIS Global Services October 1986 - February 1995
Skills
Voice/data sales and...
Education
Mills College
Bachelor of Arts (B.A.), Mathematics
UNLV
MS, Computer Science
Verizon Enterprise Solutions Group January 2006 - Present
MCI Corporation January 1996 - December 2005
MCI Corporation May 1994 - December 1995
Unilever June 1992 - May 1994
PepsiCo - Pepsi Beverages Company May 1989 - April 1992
Data General February 1987 - May 1989
Pratt Whitney Rocketdyne July 1980 - August 1983
Skills
Managed Services, Telecommunications, Professional Services, Vendor Management, Business Development, Business Analysis, Data Center, Outsourcing, Integration, Solution Selling, SaaS, Cloud Computing, Pre-sales, Unified Communications
Education
Coumbia University Graduate School of Business 1983 — 1985
Master of Business Administration (MBA), Finance, General
MIT 1976 — 1980
Bachelor of Science (BS), Mechanical Engineering
FairPoint Communications January 2008 - Present
Level 3 Communications October 2007 - October 2008
TelCove January 2005 - January 2007
MCI Corporation August 1987 - May 2002
AT&T January 1984 - August 1987
AT&T January 1982 - December 1983
New York Telephone July 1970 - December 1981
Education
Monmouth University 1976 — 1980
Master's degree, Marketing
Marist College 1966 — 1970
Bachelor's degree, Business Administration and Management, General
Brooklyn Cafe January 2010 - Present
Dunwoody Tavern January 2009 - January 2010
Digger's Sports and Grill October 2007 - December 2008
InterContinental Hotels Group July 2006 - August 2007
MCI Corporation September 1997 - August 2005
Skills
Restaurants, Food Service, Customer Service, Food & Beverage, Hospitality, Bartending, Time Management, Microsoft Office, Microsoft Word, PowerPoint
Education
Lynn University 1994 — 1996
Bachelor of Business Administration (BBA), Finance, General
University of Alabama 1992 — 1994
none, communiations
LNV, Inc. June 2011 - Present
CH2M HILL October 2004 - February 2011
Ford Bacon & Davis June 2004 - October 2004
MCI Corporation 1996 - 1999
ComTech 1993 - 1995
Byers Engineering 1990 - 1993
Skills
Steel Design, Structural Engineering, Civil Engineering, Foundation Design, Bridge, Reinforced Concrete..., Wood Design, Cold-Formed Steel Design, Concrete Masonry Unit..., Marine Structures, Finite Element Analysis, Building and Bridge..., Windstorm Certified..., Design Specifications, Project Management, Project Engineering, Project Estimation, Geotechnical Engineering, Site Development, Grading, Drainage, Hydraulics, Hydrology, Site Plans, Flexible Pavement Design, Construction, Construction Management, Stormwater Management, Water, Land Development, Water Resources, Water Supply, Water Distribution, Sewer
Education
Louisiana State University 2002 — 2004
Bachelor’s Degree, Civil/Structural Engineering, 3.69
The University of Texas at Dallas 1997 — 1998
Civil Engineering
Louisiana State University 1984 — 1987
Civil Engineering
Southeastern Louisiana University 1982 — 1984
Engineering Management Technology
Wasta, Ltd. July 2005 - Present
MCI Corporation November 1999 - November 2003
State of Michigan May 1994 - October 1999
Education
Michigan State University 1993 — 1995
Master of Human Resources & Labor Relations, Human Resources & Labor Relations
Michigan State University 1988 — 1992
Bachelor of Science (B.S.), Social Science - Employee Relations
Advanced Audio March 2011 - Present
AT&T Mobility May 2005 - Present
TEKsystems September 2004 - May 2005
MCI Corporation March 2000 - August 2004
Skills
Audio Engineering, Professional Audio, Stage Lighting, Video Production, Telecommunications, Audio Editing, Network Operations
Education
Missouri Baptist University 2004 — 2009
Bachelor of Arts (B.A.), Communications
UPS April 2014 - Present
McKesson Health IT August 2006 - April 2014
Hewlett-Packard Company March 1996 - August 2006
MCI Corporation March 1994 - March 1996
IBM Corp January 1993 - March 1994
Bell South January 1992 - January 1993
Sequence Support Services January 1990 - January 1992
IBM Corporation January 1989 - January 1990
Creighton Prep High School January 1984 - January 1986
Brandon Hall School January 1982 - January 1984
Skills
Servers, System Administration, Disaster Recovery, Operating Systems, SAN, Data Center, Technology - Linux..., Java, Tomcat, Apache,..., UNIX (AIX 5.x/6.x, HPUX..., Scripting (Shell),..., Able to give meaningful..., Willing to mentor peers..., Applies technology to..., balancing technology,..., Able to structure tasks..., Able to see projects..., Able to interpret..., and to complete tasks..., Linux System..., AIX Administration, HPUX 11i, High Availability, Cluster, AIX, Hardware, IBM AIX, Linux, RedHat, Red Hat Linux
Education
Control Data Institute 1989 — 1989
Associates degree, Electronics and Information Science
West Virginia University 1987 — 1988
B.S, Electrical/Aerospace Engineering; mathematics
Marshall University 1978 — 1982
B.A. degrees. Conferred, Spanish and Education
St. Joseph Prep.
Ricoh Americas Corporation November 2004 - Present
MCI Corporation December 2002 - June 2004
Aromat Corporation September 1981 - August 2001
Skills
Credit and collections, Financial Analysis, Process Improvement, Financial Reporting, Invoicing, Accounts Receivable, Forecasting, Credit, Account Reconciliation, Sarbanes-Oxley Act, Internal Audit, Managerial Finance, General Ledger, Internal Controls, Finance, PeopleSoft, Variance Analysis, Auditing, Sarbanes-Oxley, Consolidation, Accounts Payable, Cash Management, Hyperion Enterprise
Education
Middlesex County College 2001 — 2002
Computer Specialist
Rider University 1964 — 1968
Finance, General
Estelle Tracking Systems January 2013 - Present
Estelle Networks December 2003 - Present
Qwest February 2003 - December 2003
MCI Corporation March 1997 - January 2003
Skills
Sales Management, New Business Development, Business Development, Marketing, Strategic Planning, Marketing Strategy, Product Management, SaaS, Mobile Applications, Software Development
Education
Loyola University New Orleans
Bachelor of Business Administration (BBA), Marketing
Retired and enjoying Life. sales and educationHeavenly Treasures quilt storeJune 2013 - Present
MCI Corporation October 1988 - October 1993
Skills
Microsoft Office, Customer Service
Education
Kirkwood Community College
Associate of Applied Science, Computer Programming
Northeast Missouri State University (now Truman State)
Bachelor, Music Education, vocal music/K-12
Level 3 Communications November 2011 - Present
Comcast Cable June 2005 - April 2010
MCI Corporation January 1999 - June 2004
Skills
Ethernet, Telecommunications, MPLS, Troubleshooting, Managed Services
Education
Abraham Lincoln High School 1995 — 1997
High School Diploma
Metropolitan State University of Denver
Criminal Justice