tw Telecom
Industry: Telecommunications company
DescriptionTW Telecom, was a business telecommunications company headquartered in Littleton, Colorado, United States. The company provided business voice services, transport, Internet, data services and wholesale fiber capacity. It was an early leader in the deployment of Ethernet for metropolitan areas, dubbed Metro Ethernet. Headquarters: Littleton, Colorado, United States CEO: Larissa Herda (19 Jun 1998–) Founded: 1993 Ceased operations: 31 October 2014 Subsidiaries: Time Warner Telecom Holdings Inc,
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tw Telecom Employees
EMC December 2014 - Present
Philips Healthcare June 2013 - December 2014
Sidera Networks January 2012 - December 2012
Sprint July 2010 - January 2012
tw telecom September 2009 - July 2010
Byte Logic Solutions January 2008 - August 2009
Sterling Home Mortgage January 2003 - December 2007
Skills
Salesforce.com, Sales Management, Solution Selling, Medical Devices, Cross-functional Team..., Enterprise Software, Account Management, Sales Operations, Managed Services, Customer Service, Strategic Partnerships, Telecommunications
Education
Villanova University 2008 — 2009
Master Certificate in IS/IT Project Management, Information Technology Project Management
Framingham State College 1993 — 1996
Business Administration and Management, General
Level 3 Communications November 2014 - Present
tw telecom February 1998 - November 2014
MFS 1990 - 1998
Education
Emory University 1983 — 1987
BA, Economoics
Hewlett-Packard April 2015 - Present
Campus Activities at Colorado State May 2014 - Present
tw telecom May 2014 - August 2014
Campus Activities at Colorado State May 2013 - June 2014
Ciber May 2013 - August 2013
Ciber 2009 - 2012
Skills
Microsoft Office, Photoshop, Social Media, Facebook, InDesign, One2Edit, Marketo, Teamwork, Customer Service, Public Relations, Marketing, Management, Research, Press Releases, Market Research, PowerPoint, Leadership, Time Management, Event Planning
Education
Colorado State University 2012 — 2016
Business Administration, Marketing
Rock Canyon High School 2009 — 2012
Diploma
TW Telecom March 2014 - August 2015
Data Activation Center August 2011 - March 2014
Verizon Wireless November 2009 - August 2011
Christian Events September 2007 - November 2009
Communicator Corp September 2005 - September 2007
International Travel 2004 - 2005
Alternative Networks 2001 - 2004
Skills
Telecommunications, New Business Development, Account Management, Email Marketing, Online Advertising, Website Development, Event Planning, SEM, Mobile Devices, Digital Marketing
Education
Staffordshire University
Postgraduate Diploma, Marketing Management
Teracom Training Institute
Certified Telecommunications Network Specialist
Liverpool John Moores University
Ratcliffe College
Level 3 Communications April 2015 - Present
Level 3 Communications October 2014 - Present
tw telecom May 2014 - October 2014
CQG January 2012 - January 2014
CQG, Inc April 2007 - January 2012
CQG, Inc February 2005 - April 2007
CQG, Inc. August 2004 - February 2005
CQG, Inc. September 2003 - August 2004
WebPearls, Freedom Intelligence 1999 - 2002
Skills
Software Project..., Software Design, System Architecture, Leadership, C++, SQL, C#, .NET, Java, Project Management, Electronic Trading, Software Development, Multithreading, Design Patterns, Derivatives, Distributed Systems, MS Project, Futures Trading, Trading Systems, CVS, Testing, Spread Trading, Market Data, Agile Methodologies, Visual Studio, PSP, Algorithms, SPAN, Databases, Software Engineering, Integration, Scrum, Linux, Microsoft SQL Server, Object Oriented Design, OOP, Low Latency, UML, STL, Subversion, Management, XML, Unix, Product Management, Team Leadership, Big Data, SDLC
Education
Lomonosov Moscow State University (MSU) 1999 — 2003
Doctor of Philosophy (Ph.D.)
Lomonosov Moscow State University (MSU) 1994 — 1999
Master's Degree
Anthem December 2013 - Present
tw telecom April 2008 - December 2013
Anthem July 1999 - April 2008
Skills
PL/SQL, MS Reporting Services, Visual Studio, Hyperion Interactive..., Essbase, PeopleSoft Financial, Toad, SSRS, Microsoft Excel, Microsoft Word, Access, SharePoint, Workspace, nVision, Sales Compensation, Experienced Business..., Oracle PL/SQL..., Team Building
Education
Fort Lewis College 1991 — 1992
Bachelor of Arts (BA), Accounting
University of Arizona 1988 — 1991
Accounting
FULL Creative January 2015 - June 2015
FULL Creative (Voicecurve/A-CTI) September 2009 - January 2015
A-CTI / Voicecurve (Contracted through Randstad Staffing) May 2009 - September 2009
Private Family Trust August 2003 - November 2006
Nike (Contracted through Adecco) September 2002 - July 2003
tw telecom January 2001 - December 2001
GST Telecom* Corporate Headquarters July 1998 - December 2000
Accountants on Call October 1997 - July 1998
Insulation Systems of Georgia October 1994 - September 1995
Skills
Accounting, Bookkeeping, Data Entry, Customer Service, Accounts Payable, Accounts Receivable, Purchasing, Account Reconciliation, Financial Statements, QuickBooks, Microsoft Excel, Microsoft Word, Oracle, PeopleSoft, SAP, Mac, OS X, Windows, Windows 7, Microsoft Office, Cloud Computing, Telecommunications, Call Center, Invoicing, Call Centers, Account Management, Troubleshooting, Outlook, Java, Sales, Team Building, Finance, Management, Leadership, Time Management, Business Development, Banking, Direct Sales, Recruiting, Payroll, Social Networking, Strategic Planning, Social Media, PowerPoint, Analysis
Education
NCRC - National Career Readiness Certification 2015 — 2015
Gold Level Certificate ID: XWJ93HXBM92D
Everest University Online 2006 — 2011
Completed AS in Business Administration / Pursuing BS in Accounting degree
Full Sail University
Portland Community College
tw telecom, inc. November 2004 - Present
tw telecom July 1998 - November 2004
tw telecom September 1994 - November 2004
Time Warner Cable April 1989 - September 1993
Time Warner Cable April 1986 - April 1989
Time Warner Cable April 1984 - April 1986
Interstate Motor Freight Company March 1981 - April 1984
EY February 1979 - March 1981
Skills
Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Sarbanes-Oxley, Internal Audit, Internal Controls, GAAP, SEC filings, Variance Analysis, US GAAP, Auditing, SEC Filings
Education
Ferris State University
Bachelor of Science Accountancy
Jeppesen, a Boeing Company September 2015 - Present
IHS June 2015 - August 2015
Allegion December 2013 - May 2015
TW Telecom June 2013 - November 2013
Hosting.com November 2012 - June 2013
Nelnet Diversified Solutions June 2011 - September 2012
Pulte Mortgage December 2010 - June 2011
OpenTV April 2010 - December 2010
Wilde Company February 2008 - April 2010
LoJack Corporation May 2005 - February 2008
Skills
ASP.NET, C#, JavaScript, jQuery, AJAX, SharePoint, XML, Web Services, User Experience, Web Applications, DOM Scripting, Agile Methodologies, Microsoft SQL Server, Web Development, SOA, VB.NET, MVC, DHTML, SQL Server, Photoshop, Agile, Advanced CSS, TFS, XSLT, XSD, Web Application Design, Windows Server, VMware ESX, Windows Networking, SEO, CSS, Cross-browser..., Coding Standards, Architecture Management, Integration Architecture, Portal Server, Object Oriented Modeling, HTML5, HTML 5, Windows
Education
Hofstra University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Hofstra University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Level 3 Communications March 2015 - Present
Level 3 Communications November 2014 - Present
tw telecom January 2011 - Present
Colorado Community College System May 2009 - January 2011
Echostar April 2009 - May 2009
Retail April 2007 - April 2009
Shane Co. April 2007 - April 2009
Western Metal and Stone April 2007 - April 2009
Fiserv ISS March 2005 - April 2007
J.D. Edwards / PeopleSoft / Oracle February 1999 - March 2005
Skills
Windows Server, Active Directory, Servers, Windows, Integration, Red Hat Linux, Data Center, Unix, Microsoft Certified..., Linux, System Administration, Operating Systems, Troubleshooting, Technical Support, Networking, CCNA, Virtualization, VMware, Microsoft Exchange, Disaster Recovery
Education
Colorado Technical University 2006 — 2008
BSBA-IT, Information Technology
Other 2006 — 2008
Vail Unified School District August 2008 - January 2015
ESI Telecom September 2006 - November 2006
PartyLite Gifts Ltd. June 2004 - August 2005
tw telecom September 1997 - August 2003
GTE Government Systems June 1995 - September 1997
U.S.Air Force July 1989 - May 1993
Skills
Operating Systems, Databases, Telephony, Wiring, IP Addressing, Teaching, Mathematics, Hand Tools, Customer Service, Microsoft Office, WordPress, Google Apps, Computer Hardware
Education
Fayetteville Technical Community College 1993 — 1995
Electrical and Electronics Engineering
USAF Technical Training School, Shepard AFB TX 1991 — 1991
Digital Switching System Technician, (488 Hours)
USAF Technical Training School, Shepard AFB, TX 1989 — 1990
Apprenice Telephone Switching Specialist, (870 Hours)
BT Federal December 2014 - Present
tw telecom August 2008 - December 2014
tw telecom, inc. 2008 - 2014
Qwest Communications 2000 - 2008
Iridium LLC 1998 - 2000
Skills
Telecommunications, VoIP, Managed Services, MPLS, Ethernet, Network Design, IP, Networking, Cloud Computing, Unified Communications, Program Management, Strategic Partnerships, Data Center, International Networks, Creative Solutions, Cross-functional Team...
Education
James Madison University
University of Phoenix
BSBM
Level 3 Communications August 2013 - Present
Level 3 Communications 1999 - 2015
Level 3 Communications 1999 - 2015
tw telecom, inc. June 2011 - August 2013
tw telecom January 2008 - June 2011
tw telecom September 1999 - January 2008
Skills
Metro Ethernet, TDM, T1, DWDM, Carrier Ethernet, MPLS, Ethernet, SDH, SIP, Provisioning, Fiber Optics, Computer Network..., SIP Trunking, Telecommunications, Telephony, VoIP
Education
Metropolitan State College of Denver 1985 — 1989
Bachelor of Science (B.S.), Marketing
Level 3 Communications October 2014 - Present
tw telecom May 2014 - October 2014
tw telecom May 2013 - May 2014
Virtela Technology Services Incorporated September 2010 - April 2013
KOBI Consulting August 2007 - December 2010
Cardinal Health / Syncor International February 2000 - July 2007
Integrated Telecommunications Systems March 1998 - February 2000
AT&T Wireless Services January 1996 - February 1998
Skills
Telecommunications, Troubleshooting, Networking, Disaster Recovery, System Administration, Hardware, Cabling, Project Management, Video Conferencing, Consulting, Customer Service, Account Management, Network+, Technical Support, Security+, Management, Network Hardware, A+, Server+, Cisco Technologies, Business Development, Finance, IT Management, Security, Windows Server, Routers, MPLS, Managed Services, Network Security, TCP/IP, Firewalls, VPN, WAN, Cloud Computing, Enterprise Software, Wireless, SaaS, Visio, CRM, Software Documentation, Service Delivery, Data Center, Switches, VoIP, LAN-WAN, Network Engineering, Mobile Devices, IP, Network Architecture, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
Master of Network Communications Management (MNCM), Security Concentration, Network Management / Security, 4.0
Keller Graduate School of Management of DeVry University 2005 — 2006
Master of Business Administration (MBA) Network & Communications Management Concentration, General Business / Network Management, 3.85
DeVry University 2001 — 2005
Bachelor of Science Business Administration (BS BIS) Telecommunications, General Business / Telecommunications, 4.0
University of Alabama 1994 — 1996
Business Administration, Management and Operations
Level 3 Communications October 2014 - Present
tw telecom June 2013 - October 2014
tw telecom, inc. March 2010 - June 2013
Level 3 Communications September 2008 - March 2010
tw Telecom March 2008 - September 2008
tw telecom, inc. March 2007 - March 2008
tw telecom, inc. January 2006 - March 2007
tw telecom October 2000 - January 2006
ICG Communications November 1998 - October 2000
Skills
DWDM, Troubleshooting, Ethernet, SDH, RFP, Network Design, Optical Fiber, IP, Cisco Technologies, Routing, T1, Telecommunications, Wireless, MPLS, VoIP, Fiber Optics, TDM, DS3, Integration, Sales Engineering, Networking, WAN, Provisioning, Carrier Ethernet, Telephony, Metro Ethernet, Computer Network..., LAN-WAN, Co-location, SIP Trunking, MPLS VPN, OTN, Bowling, Zumba, Belly Dance, Breakdance
Education
Metropolitan State University of Denver 1995 — 1999
BS, Land Use Planning
Level 3 Communications December 2014 - Present
tw telecom June 2014 - December 2014
tw telecom April 2012 - June 2014
Fontana Unified School District September 2006 - March 2012
AT&T June 2000 - March 2006
Skills
Administrative..., Outlook, Customer Service, Sales, Telephone Skills, Management, Data Entry, Office Administration, Office Management, Time Management, Ethernet, IP, Event Planning
Education
Fashion Institute of Design & Merchandising 2002 — 2004
AA, Merchandise Marketing
Web.com July 2014 - Present
Canon Solutions America July 2012 - July 2014
tw telecom May 2007 - June 2008
First Horizon Home Loans 2003 - 2006
Thomson West September 1997 - July 2003
Lanier Worldwide 1985 - 1995
Skills
Sales Operations, Sales, Selling, Direct Sales, Account Management, B2B, Cold Calling, Sales Process, Sales Management, New Business Development, Salesforce.com, Customer Retention, Strategic Planning, Leadership, Solution Selling, Customer Service, Team Building, Marketing Strategy, Sales Presentations, Finance, Coaching, Enterprise Software, Lead Generation, Building Relationships, Marketing, Training, Consulting, Life Coaching, Negotiation, Time Management, CRM, Business Development, E-commerce, SEM, SEO, Digital Marketing, Web Analytics, Web Marketing, Mobile Internet, Google Adwords, Google Analytics, Management, Social Media, Social Media Marketing, Advertising, Online Marketing
Education
Landmark Education 2014 — 2015
Bellevue College
Spokane Falls
Liberal Arts
tw telecom May 2014 - Present
Boys & Girls Clubs of America August 2012 - Present
Colorado Golf Club May 2013 - August 2013
Town of Castle Rock June 2011 - August 2011
Town of Castle Rock November 2009 - May 2011
Skills
Teamwork, Microsoft Excel, Microsoft Word, Mathematics, Microsoft Office, Communication Skills, Team Leadership, Works well with people, Works well individually, Learning Quickly, Outlook, Event Planning
Education
University of Northern Colorado 2012 — 2015
Accounting and Finance
Fort Scott Community College 2011 — 2012
FactSet April 2013 - Present
Rio Grande Mexican Restaurants May 2008 - July 2013
Delta Sigma Pi July 2010 - May 2013
TW Telecom April 2011 - August 2012
University of Colorado at Boulder August 2011 - December 2011
Skills
Quantitative Analytics, Financial Analysis, Microsoft Excel, Chinese, French, Organization, Training, Leadership, PeopleSoft, Microsoft Word, PowerPoint, Social Media Marketing, Competitive Analysis, Public Speaking, Facebook, Fundraising, Finance, Time Management
Education
University of Colorado Boulder 2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance - International Certificate
University of Colorado at Boulder - Leeds School of Business 2009 — 2013
Bachelor of Business Administration (BBA), Finance
East China Normal University 2012 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
East China Normal University 2012 — 2012
Bachelor of Science, Business; Business Administration; Finance
tw telecom January 2013 - Present
tw telecom March 2011 - January 2013
Qwest August 2009 - February 2010
Skills
Cisco Technologies, Optical Fiber, Networking, Switches, DWDM, Ethernet, Telephony, Managed Services, T1, VoIP, Network Design, Wireless, MPLS, Telecommunications, IP
Education
ITT Technical Institute-San Diego
AAS, Electronic Engineering
Arrow Electronics July 2014 - July 2015
TeleTech April 2013 - July 2014
University of Colorado Hospital November 2011 - April 2013
tw telecom January 2007 - November 2011
UMB Bank September 2006 - December 2007
Access Data Consulting Corporation July 2005 - August 2006
Skills
PeopleSoft, SuccessFactors, Excel, PowerPoint, Employee Relations, Employment Law, New Hire Orientations, Investigation, Employee Benefits, HRIS, Marketing, Personnel Management, Databases, Human Resources, Performance Management, Training, Leadership, Microsoft Excel, Strategy, Process Improvement, Onboarding, Management
Education
University of Colorado Denver 2005 — 2010
MBA, HR Management
Colorado State University 1999 — 2003
Bachelor of Science, Psychology
Ambercare Corporation October 2014 - Present
Moss Adams LLP January 2013 - October 2014
tw telecom July 2012 - January 2013
Eide Bailly LLP January 2011 - April 2011
Skills
Auditing, Internal Controls, Sarbanes-Oxley Act, GAAP, Internal Audit, Accounting, Financial Reporting, Financial Accounting, US GAAP, Tax, CPA, Financial Statements, Assurance, SEC filings, Sarbanes-Oxley, Financial Analysis
Education
Fort Lewis College 2008 — 2012
Bachelor of Business Administration (BBA), Finance, Magna Cum Laude
Fort Lewis College 2008 — 2012
Bachelor’s Degree, Accounting, Magna Cum Laude
Synergy Computer Solutions June 2014 - Present
tw telecom March 2013 - June 2014
Synergy Computer Solutions February 2010 - March 2013
Independent Contractor August 2009 - February 2010
Ameriteach September 2005 - August 2009
Qwest Communications September 2001 - September 2005
Qwest Communications September 2001 - January 2005
Jump Sales Productions April 2001 - June 2001
Convergent Communications, Inc January 2001 - April 2001
Rhythms NetConnections August 1999 - December 2000
Skills
Public Speaking, Solution Selling, Broadband, Account Management, Sales Process, Management, B2B, Cold Calling, New Business Development, Professional Services, Enterprise Software, Strategic Planning, Lead Generation, Sales Operations, Customer Service, Project Management, Marketing, Business Development, Recruiting, Sales Management, Team Management, Sales, Training, Technical Recruiting, Salesforce.com, Train, Employee Training, Training Delivery, Instructor-led Training, Technical Training, Management Consulting, Sales Presentations, Strategic Selling, SPIN Selling, Selling Skills, Salesforce Training, Sales Leadership..., Articulate Suite, Adobe Creative Suite, Adobe Connect, Negotiation, CRM, Leadership, Telecommunications, Consulting, Direct Sales, Sales Rep Training
Education
Metropolitan State University of Denver
Bachelor of Science, Management
Bear Creek High School
High School Diploma, General
HARMAN International January 2015 - Present
Schaeffer's Investment Research August 2013 - November 2014
TW Telecom May 2013 - August 2013
Kentucky Department of Corrections February 2013 - August 2013
Custom Data Processing, Inc. October 2010 - January 2013
Fluid Management July 2010 - January 2011
Commonwealth of Kentucky October 2009 - April 2010
Lexmark May 2009 - September 2009
NetIQ November 2007 - January 2009
Lexmark April 2005 - October 2007
Skills
Software Architectural..., Software Development, C#, Agile Methodologies, .NET, Visual Studio, Object Oriented Design, Software Engineering, TFS, Microsoft SQL Server, System Architecture, Scrum, Design Patterns, IIS, Subversion, ASP.NET, JavaScript, SOA, XML, HTML, ASP.NET MVC, Databases, OOP, LINQ, WCF, REST, Oracle, Web Applications, jQuery, Web Services, Enterprise Architecture, Software Architecture, Organizational..., Enterprise Risk...
Education
Louisiana State University 2001 — 2003
Masters of Science, System Science
University of Madras 1998 — 2001
Bachelors of Engineering, Computer Sciences and Engineering
DAV 1985 — 1995
tw telecom April 2014 - January 2015
tw telecom December 2003 - May 2014
MCI Communication Corp May 2000 - December 2003
Covad Communications January 1999 - June 2000
American Airlines October 1994 - January 2000
Skills
CCNA, Juniper JNCIA-ER, MEF-CECP, BSCI, Product Development, Product Design, Product Management, Adtran, Adva, Wavelength, Optical Engineering, Product Innovation, Data Network Design, Technical Training, Fiber Optic Networks, Cisco Certified, Juniper, DWDM, Cisco IOS, JUNOS, Catalyst Switches, Routing Protocols, BGPv4, OSPF, Layer 2, Transport Networks, Juniper Technologies, Cisco Technologies, BGP, WAN, TCP/IP, Computer Network..., Optical Fiber, Ethernet, IP, Fiber Optics, Telecommunications, VoIP
Education
Metropolitan State University of Denver 1995 — 1997
Computer/Information Technology Administration and Management
University of Colorado Denver 1993 — 1994
Electrical, Electronics and Communications Engineering
tw telecom February 2014 - Present
Cricket Communications August 2009 - February 2014
Sprint Nextel 2007 - 2009
Sprint 2003 - 2007
Skills
Telecommunications, Business Process, Process Improvement, Analysis, Testing, Oracle, Management, Wireless, Troubleshooting, Data Analysis, Financial Analysis, Invoicing
Education
Metropolitan State University of Denver
Bachelor's Degree, Accounting
Community College of Aurora
Regis University
Bachelor's Degree, Business Administration, Management and Operations
Level 3 Communications September 2014 - Present
tw telecom June 2014 - September 2014
Delta Air Lines June 2011 - June 2014
L&M underground July 2010 - October 2010
Rolling Plains Construction April 2009 - July 2010
US Army October 2005 - April 2009
Skills
Aircraft, Flights, PLC Programming, OSHA 30-Hour, CDL Class A, Electrical Engineering, Physics, Calculus, Construction Engineering, Visionary, Veterans Benefits, Electronics, Military, Inspection, Customer Service, Management, Program Management, Microsoft Excel, Strategic Planning, Team Leadership, Microsoft Office, Troubleshooting, Research, Leadership
Education
Ecotech Institute 2012 — 2014
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Front Range Community College 2010 — 2011
Associate of Arts and Sciences (AAS), Business/Commerce, General
Level 3 Communications November 2014 - Present
tw telecom May 2013 - November 2014
Telstra July 2006 - July 2011
Verizon January 2001 - November 2005
NYNEX/Bell Atlantic July 1996 - January 2001
Skills
Management, Telecommunications, Sales Operations, Vendor Management, Contract Negotiation, Managed Services, Co-location, Business Planning, MPLS, Product Management, Account Management, Cloud Computing, CRM, Solution Selling, IP, Cross-functional Team..., Call Centers, VoIP, Service Delivery, Unified Communications, Wireless, Mobile Devices, Broadband, Ethernet, Networking, Data Center, Telephony, WAN
Education
Mercy College 1989 — 1993
Purchase College, SUNY
Level 3 Communications June 2010 - Present
TW Telecom February 2004 - February 2009
MCI March 1996 - December 2002
Skills
VoIP, Cisco, VPN, Hosted Services, MPLS, Cisco Technologies, Co-location
Education
Lamar University
Business - Marketing
Serco 2014 - Present
Perficient April 2013 - August 2014
Serco 2014 - 2014
tw telecom December 2012 - January 2013
Perficient 2013 - 2013
Centene September 2011 - 2012
Netelligent Corporation October 2010 - February 2011
Appia Communication Services April 2010 - October 2010
Iron-I Solutions June 2007 - August 2010
Skills
AAA, TACACS+, Cisco IOS, Cisco Call Manager, Routing and Switching, STP, VTP, Frame Relay, OSPF, EIGRP, Subnetting, PPP, Wireless Networking, CRM software, PKI, Windows Server 2008, Cisco ACS Server, Cisco SDM, ACL, NAT, Cisco Technologies
Education
Lindenwood University 2002 — 2005
BA, Management Information Systems
St. Charles Community College 2010 — 2011
Cisco Network Academy
Homeland Response Force Region VII July 2013 - Present
Missouri Army National Guard July 2006 - Present
goINET, Inc. May 2013 - July 2013
TelePacific Communications 2008 - 2013
Tw Telecom June 2007 - May 2008
TelePacific Communications 2005 - 2007
Best Buy 2003 - 2005
WorldCom 2000 - 2003
Six Flags St. Louis 1992 - 2003
Skills
Escalation Resolution, Network Provisioning, Circuit Design, POTS, DSLAM, DSL, Computer Hardware, Supervision, Social Networking, Networking, Routers, Ethernet, LAN-WAN, T1, Network Engineering, VoIP, Switches, Cabling, Fiber Optics, IP, Network Design, Troubleshooting, MPLS, WAN, Telephony, Wireless, Optical Fiber, TDM, Telecommunications, DS3, Routing, Juniper, Provisioning, Network Administration, Technical Support, Windows 7, Adtran, XP, Analysis, Testing, Visio, Customer Satisfaction, Cisco Technologies, Computer Network..., Network Architecture
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master's degree, Management Information Systems, General
Missouri College 2002 — 2004
N/A - 60 semester hours completed, Network and System Administration/Administrator
ITT Technical Institute-Earth City 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Electronics Engineering Technician
tw telecom July 2013 - Present
T-Mobile (Teksystems) June 2008 - November 2012
TEKsystems January 1997 - June 2008
Skills
Integration, LTE
Education
Cuyamaca College 2012 — 2013
CCNA
Southwestern College 2012 — 2012
CCNA
ITT Technical Institute-San Diego
BSEET
tw telecom July 2014 - Present
tw telecom May 2013 - Present
twtelecom 2005 - Present
Skills
Employee Engagement, Operational Planning, PowerPoint, Strategic Planning, Problem Solving, Disaster Recovery, Team Building, Customer Experience, Communication, Feedback, Collaboration Solutions, Employee Recognition, Operational Efficiency, Cross-functional Team..., Co-location, VoIP, Ethernet, MPLS, Networking, Managed Services, Telecommunications, T1, Telephony, Quality Assurance, IP, Unified Communications, Metro Ethernet, Call Centers, Operations Management, Wireless, SIP Trunking, TDM, DWDM, WAN, Broadband, SIP, Optical Fiber, Vendor Management, Leadership, Fiber Optics, Computer Network...
Education
James Sprunt Community College 1999 — 2000
CCNA Training and Business Administration
Staples March 2011 - September 2014
Staples June 2009 - March 2011
Staples March 2006 - June 2009
Staples January 2003 - March 2006
ReleaseTEAM September 2001 - December 2002
TW Telecom July 1999 - October 2000
URS Corporation February 1996 - June 1999
Skills
B2B, Cross-functional Team..., Content Management, Enterprise Software, Online Marketing, Project Management, Process Improvement, Management, Lead Generation, Marketing Strategy, E-commerce, Web Analytics, Web Development, Agile Methodologies, Web Design, Enterprise Architecture, SEO, SDLC, Strategy, Web Content Management, Visio, CRM
Education
Metropolitan State University of Denver
University of Colorado Denver
Catholic Charities, Diocese of Fresno April 2014 - Present
Enterprise Alpha October 2008 - Present
Guardian March 2007 - January 2014
tw telecom, inc. June 2000 - January 2001
tw telecom November 1999 - June 2000
144th Fighter Wing (CAANG) May 1991 - October 1999
Fresno Co. Health Department May 1989 - June 1993
Skills
Program Management, Procurement, Virtual Teams, Lean Sigma, Microsoft Office, Lotus Notes, Languages, Online Marketing, Product Marketing, Office Management, Office Administration, Social Media, Healthcare, Budgeting, Team Building, Inventory Management, Government, Budgets, Six Sigma
Education
University of Phoenix 2010 — 2013
Doctorate, Organizational Leadership
Gonzaga University 2009 — 2010
Master of Arts, Organizational Leadership
Westwood College-Denver South 2005 — 2008
Bachelor of Science, Information Systems Security
Ntracts, LLC April 2012 - August 2015
tw telecom January 2005 - March 2012
Experian Decision Analytics, Baker Hill August 2003 - January 2005
MCI Corporation December 1994 - July 2002
IBM January 1991 - December 1994
IBM January 1991 - February 1992
IBM July 1987 - January 1991
IBM January 1985 - July 1987
IBM September 1977 - December 1984
Skills
Cloud Computing, Management, Enterprise Software, Sales Operations, Solution Selling, Leadership, Direct Sales, Account Management, Sales, SaaS, Salesforce.com, Sales Management, Telecommunications, Sales Process, Consulting, Managed Services, Training, Customer Retention, Strategic Partnerships, VoIP, Marketing, Process Improvement, Business Planning, Data Center, Team Leadership, Professional Services, CRM, MPLS, Channel Partners, Selling, Recruiting, Key Account Management, Contract Negotiation, Consultative Selling, Contract Negotiations, Channel Management, Sales Support, Customer Relations, RFP, Strategic Planning, Business Development, New Business Development, Strategy, Team Building
Education
Thunderbird School of Global Management 1977 — 1978
Master of Business Administration (MBA), International Business
DePauw University 1972 — 1976
B.A., Political Science
Vestas Nacelles April 2014 - August 2015
tw telecom October 2012 - June 2013
Convergence Solutions December 2011 - October 2012
Level 3 Communications March 2000 - March 2011
ICG Communications October 1998 - December 2000
MYR Group - Sturgeon Electric Company January 1996 - January 1998
ICG Communications May 1993 - June 1996
U.S. Navy August 1987 - August 1993
Skills
Cabling, T1, DS3, Ethernet, Computer Network..., Telecommunications, Fiber Optics, IP, Optical Fiber, VoIP, DWDM, WAN, Telephony, Routers, Call Centers, Troubleshooting, Switches, Co-location, Network Operations, MPLS Networking, Wireless, Transmission, Network Engineering, Network Design, LAN-WAN, SDH, Metro Ethernet, MPLS, Data Center, Routing, Cisco Technologies, Internet Services, Managed Services, SIP, Network Architecture
Education
Regis University 2005 — 2010
Bachelor of Science, Business Administration, 3.485
Front Range Community College 2002 — 2004
Associate of Science, General studies degree
Level 3 Communications July 2010 - Present
tw telecom January 2008 - July 2010
tw telecom August 2004 - January 2008
Sprint March 1996 - August 2004
Skills
Metro Ethernet, MPLS, Ethernet, Telephony, WAN, IP, Network Design, Cisco, Telecommunications, Colocation, PRI, LAN/WAN, T1, Collocation, Cisco Technologies, Co-location, LAN-WAN, VoIP, Unified Communications, Managed Services, Networking, Solution Selling, DWDM, Wireless, SIP, Optical Fiber, Sales Engineering, Data Center, Switches, SIP Trunking, TDM, Network Engineering, Public Speaking, Visio, Webinar Development, Webinar Management, Network Architecture, Fiber Optics, Internet Services
Education
Florida Institute of Technology 2009 — 2012
Associate of Arts (AA), Business Administration, 3.81
Level 3 Communications October 2014 - Present
tw telecom November 2013 - October 2014
tw telecom, inc. April 1999 - October 2013
Xspedius Communications 2005 - 2006
Xspedius Communications 2003 - 2005
Xspedius Communications 2000 - 2003
Xspedius Communications 1999 - 2000
Skills
Customer Lifecycle..., Customer Experience, Voice of the Customer, Customer Satisfaction, Customer Retention, Customer Oriented, Team Leadership, People Development, Performance Management, Project Management, Business Process..., Process Implementation, Result Oriented, Account Management, Direct Sales, Team Management, Networking, Telephony, Vendor Management, Managed Services, Telecommunications, VoIP, Ethernet
Education
McNeese State University 1998 — 2001
Chemical Engineering
Louisiana School for Math, Science and Arts 1996 — 1998
tw telecom July 2013 - Present
STi Prepaid, LLC a Leucadia National Corporation company June 2002 - February 2013
Orion Telecommunications Corp. January 2001 - June 2002
OnSite Access March 2000 - January 2001
Skills
VoIP, T1, Unified Communications, Telecommunications, Wireless, IP, ISDN, Networking, Switches, WAN, Broadband, Ethernet, Computer Network...
Education
DeVry University 1996 — 1999
Associate in Applied Science, Telecommunications Management
tw telecom January 2014 - Present
Comcast Cable May 2011 - January 2014
Cox Communications April 1999 - October 2010
Skills
Networking, LAN-WAN, Telecommunications, Cisco Routers, Juniper, CEP, CEA, Adtran, SIP Trunking, Fiber Optics, HFC, Routers, Network Engineering
Education
Community College of Aurora 2012 — 2015
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 4.0
Destination Denver Realty May 2015 - Present
Keller Williams Realty, Inc. April 2014 - May 2015
Corporate Housing Solutions July 2012 - April 2014
tw telecom June 2010 - February 2012
Radiology Imaging Associates December 2008 - June 2010
Verio September 2003 - December 2005
Brio Software May 2001 - April 2003
Openwave Systems 2000 - 2001
BroadVision 1999 - 2000
Sybase 1990 - 1999
Skills
Real Estate, Contract Negotiation, Business Development, Sales, Management, Strategy, Direct Sales, New Business Development, Customer Service, Account Management, Networking, Selling
Education
Metropolitan State University of Denver 2006 — 2007
Bachelor’s Degree, Business Administration-Accounting, 3.77 GPA Magna Cum Laude
The University of Western Ontario 1983 — 1987
Bachelor of Arts, Economics
Slalom Consulting August 2014 - Present
tw telecom April 2014 - August 2014
Amazon Web Services June 2012 - April 2014
Primatics Financial July 2011 - June 2012
Primatics Financial July 2009 - July 2011
NumbersUSA July 2004 - July 2009
Skills
Cloud Computing, Oracle, SQL, SDLC, System Administration, HTML, Solution Architecture, Virtualization, SOA, Amazon Web Services..., Data Warehousing, MySQL, Agile Methodologies, IT Strategy, XML, Business Intelligence, Unix Shell Scripting, VMware, Web Applications, Web Services, Software Project..., Visio, Integration, PHP, Linux, Java Enterprise Edition, Software Development, Tomcat, Agile Project Management, AJAX, Enterprise Architecture, Apache, Perl, Software Engineering, Unix, Database Design, Subversion, Architectures, Databases, Architecture
Education
East Tennessee State University 1998 — 2002
Bachelors of Science, Computer Science
tw telecom 2011 - Present
Sprint 2007 - 2011
AT&T 2005 - 2007
Birch Communications 2002 - 2005
MCI WorldCom 1994 - 2002
WorldCom 1994 - 1997
Skills
Wireless Applications, Telecommunications, WiMAX, LTE, EVDO, GSM, CDMA, WAN, LAN, Salesforce.com, andriod, Blackberry applications, Implementation Plans, Fixed Mobile Convergence, Symbian, Circuit Design, Relationship-building..., Troubleshooting, Solution Selling
Education
Maryville University of Saint Louis
FPL FiberNet June 2015 - Present
tw telecom February 2010 - February 2015
Qwest Communications June 2008 - January 2010
Qwest Communications June 1999 - May 2008
US West Communications May 1997 - May 1999
Skills
Network Design, VoIP, Ethernet, TCP/IP, Data Center, Computer Network..., Troubleshooting, Routers, SDH, Telecommunications, Networking, Project Management, VPN, MPLS, BGP, Fiber Optics, Optical Fiber, Disaster Recovery, T1, Wireless, Testing, DWDM, IP, WAN, Metro Ethernet, Network Engineering, LAN-WAN, Firewalls, Switches, Unified Communications
Education
University of Phoenix 2001 — 2003
MBA, Business Administration
Langston University 1992 — 1995
Com-Net Software September 2014 - Present
Self Employed January 2014 - Present
Senior Sales Account Executives in Ohio January 2014 - September 2014
tw telecom December 2012 - January 2014
Edict Systems January 2007 - December 2012
Crystal Farms November 2002 - November 2007
Michael Foods/Crystal Farms 2002 - 2007
Skills
Vendor Management, Territory Development, Business Development, Solution Selling, B2B, EDI, Sales Process, Account Management, SaaS, Sales Operations, Retail, Product Management, Sales, Direct Sales, Contract Negotiation, Customer Retention, Strategy, CRM, Lead Generation, New Business Development, E-commerce, Telecommunications, Sales Management, Selling, Forecasting, Team Building, Managed Services, Cold Calling, Enterprise Software, Salesforce.com, Leadership, Cross-functional Team..., Sales Presentations, Channel Partners, Cloud Computing, Supply Chain, Professional Services, Product Marketing, Business Intelligence, Customer Satisfaction, Strategic Partnerships, Management, Outsourcing, Team Leadership, Networking, Key Account Management
Education
Columbus State 1985 — 1986
n/a, Marketing
Sysco Foods August 2013 - Present
TW Telecom September 2012 - August 2013
WestChase Grille November 2008 - September 2012
Plaza III Steakhouse July 2006 - November 2008
Skills
Microsoft Office, Aloha, Solution Selling, New Business Development, Contract Negotiation, Team Building, Telecommunications, Sales Management, Sales, Direct Sales, Restaurant Management, New Restaurant Openings, Leadership, Management, Selling, Customer Satisfaction, Cold Calling, Sales Process, Account Management, B2B, Sales Operations, Managed Services, Strategic Partnerships, Sales Presentations, P&L Management, Customer Retention, Business Development, Networking, Lead Generation, Negotiation, Team Leadership, Customer Experience, Marketing, Training, Competitive Analysis, Strategy, Budgets, Pricing, Cross-functional Team..., Vendor Management, Marketing Strategy, Professional Services, P&L, Wireless, SaaS, Business Networking, Salesforce.com, Trade Shows, Restaurants, Customer Service
Education
Wichita State University 1999 — 2002
Kansas State University 1997 — 1999
Level 3 Communications October 2014 - Present
tw telecom September 2013 - Present
Cogent Communications May 2012 - September 2013
MTM Technologies February 2010 - May 2012
Bank of America November 2007 - August 2009
Loyola Marymount University November 2003 - May 2007
Skills
Customer Service, Citrix, Virtualization, Building Relationships, Citrix Metaframe, Solution Development, Data Center, Networking, VMware, Cloud Computing, Management, Project Management, WAN, Cisco Technologies, Pivotal CRM, Siebel 7.x, Sales, SaaS, Solution Selling, Professional Services, Salesforce.com, Managed Services, Co-location, Direct Sales, Sales Process, Enterprise Software, IP
Education
Loyola Marymount University 2003 — 2007
Bachelors, Business Management
Banning High School 1999 — 2003
ECC Technologies July 2015 - Present
Finger Lakes Technologies Group August 2013 - July 2015
tw telecom January 2010 - August 2013
Time Warner Cable Business Class January 2007 - January 2010
Frontier Communications 2006 - 2007
Finger Lakes Technologies Group 2005 - 2006
tw telecom, inc. January 2002 - February 2005
Skills
Telecommunications, Ethernet, MPLS, IP, LAN/WAN, Managed Services, Data Center, LAN-WAN, Integration, Networking, Security, Selling, VoIP, Solution Selling, Unified Communications, Wireless, Telephony, Cloud Computing, SIP Trunking, WAN, Direct Sales, Co-location, Professional Services, Optical Fiber, SIP, Cisco Technologies, Network Design, Hosted Services, SaaS, Call Centers, Broadband, Channel Partners, Salesforce.com, Sales Engineering, Storage, Metro Ethernet, Virtualization, Disaster Recovery, Internet Services, Sales
Education
Lock Haven University of Pennsylvania 1980 — 1984
B.S., Management Science
Level 3 Communications February 2015 - Present
tw telecom January 2013 - February 2015
tw telecom, inc. March 2006 - January 2013
Xspedius communications 2006 - 2007
Nuvox communications 2001 - 2006
NuVox 2001 - 2006
Gabriel Communications 1999 - 2001
Ameritech Cellular 1993 - 1999
Cybertel 1990 - 1993
Skills
Telecommunications, Process Improvement, Leadership, Strategic Planning, Sales, Solution Selling, Telephony, Direct Sales, Optical Fiber, Wireless, Cloud Computing, Cisco Technologies, Co-location, Customer Satisfaction, Data Center, Disaster Recovery, Managed Services, MPLS, Networking, Network Security, SIP Trunking, Call Centers, Sales Operations, Salesforce.com, Sales Process, Selling, Strategic Partnerships, VoIP, Vendor Management, Security, Account Management, WAN
Education
Columbia College 1995 — 1997
General
University of Central Missouri 1983 — 1985
FOSTAR INC May 2000 - Present
Fostar Managed Services, Inc. July 2014 - Present
inContact January 2014 - Present
Integra Telecom 2000 - Present
Comcast Cable March 2011 - Present
tw telecom January 2012 - Present
Zayo Group October 2010 - Present
CenturyLink November 2003 - Present
Nextera Communications April 2009 - Present
Windstream Communications June 2003 - Present
Skills
Co-location, SIP Trunking, Telecommunications, T1, Hosted Services, Telephony, MPLS, Sales Management, Managed Services, Long Distance, Unified Communications, VoIP, Call Center, Internet Services, Wireless, New Business Development, Ethernet, SIP, Customer Service, PRI, Managed Hosting, Public Speaking, Business Continuity..., Cabling, Call Centers, Channel Partners, Cloud Computing, Customer Retention, Data Center, Avaya, Broadband, Direct Sales, Fiber Optics, IP, IVR, LAN-WAN, Leadership, Metro Ethernet, Network Design, Networking, Optical Fiber, Professional Services, Sales Engineering, Sales Process, Salesforce.com, Selling, Solution Selling, Video Conferencing, WAN, Sales
Education
Metropolitan State University 1997 — 1999
BA, Business
Mid-City Sports October 2014 - Present
Telkonet Inc. 2011 - 2013
Telkonet Inc. 2011 - 2012
Online Etailers 2005 - 2011
tw telecom 1999 - 2003
Internet Connect Inc. 1998 - 1999
Skills
Customer Service, Leadership, Operations Management, Management, Process Improvement, Project Management, Team Leadership, Account Management, Team Management, Customer Satisfaction, Project Coordination, Computer Proficiency, Strategy, Business Development, CRM, Strategic Planning, Team Building, Communication, Project Planning, New Business Development, Cross-functional Team..., Program Management, Networking, Organizational..., Telecommunications, Marketing, Proposal Writing, Sales, Executive Management, Budgets, Business Analysis, Business Planning, Contract Negotiation, Energy Management, Coaching, Internet Services, Sales Management, Negotiation, E-commerce
Education
Marquette University
Bachelor of Arts (BA), Business/Corporate Communications
Level 3 Communications January 2015 - Present
tw telecom July 2013 - December 2014
Virtela Technology Services Incorporated May 2012 - July 2013
Cbeyond January 2007 - February 2012
Cbeyond August 2001 - 2007
Skills
Vendor Management, MPLS, Telecommunications, Managed Services, Cloud Computing, VoIP, Data Center, Service Delivery, Unified Communications, WAN, Ethernet, SIP, Wireless, Cisco Technologies, Network Design, IP, Co-location, VPN, Telephony, T1, Computer Network..., Call Centers, Network Architecture, Network Engineering, Routers, LAN-WAN, Networking, Broadband, Network Security, Switches, Troubleshooting, Hardware, Provisioning, Integration, Internet Services, Servers, Routing, OSPF, Security, Juniper, BGP, TCP/IP, Video Conferencing, Optical Fiber, Virtualization, CCNA, Firewalls, Frame Relay, Cabling
Education
Kennesaw State University 1998 — 2000
Information Technology
Georgia Perimeter College 1995 — 1998
Information Technology
Level 3 Communications December 2014 - Present
tw telecom April 2013 - December 2014
Cricket Communications February 2012 - April 2013
Cricket Communications November 2008 - February 2012
Avaya, Inc. May 2007 - November 2008
Fiserv Health 2002 - 2007
Sunset Learning / CCTI March 1999 - April 2002
QualMed Plans for Health June 1997 - March 1999
Lewan & Associates April 1994 - June 1997
Skills
BGP, Cisco Technologies, OSPF, Data Center, MPLS, EIGRP, Routers, Switches, Cisco Nexus, IPv6, Routing, VPN, Network Engineering, Juniper, Network Design, IP, WAN, QoS, Firewalls, VoIP, CCNP, Ethernet, Frame Relay, Disaster Recovery, MPLS VPN, LAN-WAN, Security, Juniper Technologies
Education
Colorado State University-Pueblo 1990 — 1994
BS, Computer Science Technology
Kaiser Permanente April 2015 - Present
Perficient, Inc. December 2004 - Present
Halliburton August 2014 - March 2015
Vantiv December 2013 - June 2014
World Vision March 2013 - November 2013
tw telecom February 2013 - March 2013
Tufts Health Plan October 2012 - February 2013
Cricket Communications November 2010 - September 2012
Wells Fargo Home Mortgage September 2010 - October 2010
Cricket Communications June 2009 - August 2010
Education
Rensselaer Polytechnic Institute 1994 — 1996
Master of Science (MS), Computer Science
Maharishi University of Management 1991 — 1994
Bachelor of Science (BS), Computer Science
TW Telecom May 2005 - November 2013
Ogden Public Relations June 2002 - May 2005
AT&T Broadband 2000 - 2002
MediaOne Group 1998 - 2000
Skills
Media Relations, Marketing Communications, Corporate Communications, Press Releases, Employee Engagement, Corporate Branding, Executive Coaching, Product Marketing, Video Production, Internet, Writing, project management, Web, Change Management, Corporate Events, Marketing Strategy, Product Launches, Investor Presentations, Press Kits, Press Conferences, Social Media, Media Production, Content Development, Community Development, Crisis Communications, Multimedia, Internal & External..., Communication Training, Web Content, Spokesperson, Editing, Leadership, Thought Leadership, B2B, Advertising, Public Speaking, Email Marketing, Messaging, Video, Brand Management, Speech Writing, Management, Internal Communications, Copywriting, Strategy, Project Management, Public Relations, Publicity, Strategic Communications, Product Launch
Education
East High School
Metropolitan State University of Denver
Bachelor of Arts (BA)
Arrow Electronics August 2015 - Present
Air Methods February 2014 - August 2015
tw telecom June 2009 - December 2013
Comcast Cable August 2004 - January 2009
Rattlebrain Theater Company April 2002 - November 2003
Skills
HR Consulting, HR Policies, Strategic HR, HR Project Management, Employee Relations, Employee Benefits, Coaching, Business Coaching, Human Resources, Workforce Planning, Succession Planning, Onboarding
Education
University of Phoenix 1997 — 1999
Master's degree, Organizational Management - HR
Colorado State University 1987 — 1991
Bachelor of Arts (BA), Theatre/Theater
Zayo Group June 2014 - Present
tw telecom January 2013 - August 2013
Level 3 Communications December 2007 - January 2012
Entrepreneur September 1996 - January 2001
Skills
Telecommunications, Leadership, Project Management, Network Technician, Sales, Small Business, Employee Benefits, Insurance, Customer Service, Product Management, Term Life Insurance, Call Centers, Ethernet, Telephony, T1, Process Improvement, Account Management, Vendor Management, Networking, Team Building, Management, MPLS, Team Leadership, Troubleshooting, VoIP, Strategic Planning, Managed Services, DWDM, Metro Ethernet, Change Management, Fiber Optics, Optical Fiber, DS3, Provisioning, Business Strategy, TDM, Network Design, Switches, Routers, Transmission, Cisco Technologies, Service Delivery, PRI, Long Distance, DSL, Broadband, Testing, Cabling, Business Planning, Wireless
Education
Colorado State University
Bachelor's Degree, Marketing
Community College of the Air Force 1996 — 1997
Certificate, Electrical, Electronic and Communications Engineering Technology/Technician
Rocky Mountain Chapter of National Investor Relations Institute May 2015 - Present
tw telecom January 2001 - November 2014
US West Inc. and MediaOne Group March 1990 - September 2000
Arthur Andersen & Co. January 1982 - March 1990
Skills
Investor Relations, Executive-level..., Corporate Governance, Corporate Finance, Financial Planning and..., Mergers & Acquisitions, Financial Modeling, Strategy, Corporate Branding, Telecommunications, Public Accounting, Internal Audit
Education
Fort Hays State University
Master of Business Administration (M.B.A.)
Level 3 Communications August 2015 - Present
Level 3 Communications January 2015 - August 2015
tw telecom December 2013 - January 2015
tw telecom, inc. March 2012 - December 2013
tw telecom April 2008 - March 2012
tw telecom January 2000 - April 2008
DCI, Inc May 1999 - January 2000
United States Air Force July 1995 - June 1999
Skills
DWDM, Metro Ethernet, Network Design, Optical Fiber, SDH, TDM, T1, Network Engineering, LAN-WAN, Co-location, Switches, Networking, Fiber Optics, DS3, Provisioning, Cabling, System Deployment, Troubleshooting, Telecommunications, Cisco Technologies, Computer Network..., Ethernet, IP, MPLS, Telecommunications..., VoIP, WAN, Wireless, Hip-Hop Dance, Employee Surveys
Education
Community College of the US Air Force 1995 — 1999
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Level 3 Communications November 2014 - Present
tw telecom May 2014 - November 2014
tw telecom, inc. May 2011 - May 2014
Skills
Managed Services, Telecommunications, VoIP, IP, T1, Ethernet, Co-location, Project Management, MPLS, SIP, Unified Communications, 3G, Telephony, DWDM, Marketing, Proposal Writing, Proposal Support, Proposal Generation, Drafting Proposals
Education
Colorado State University 2007 — 2011
Bachelor's, Communication Studies/Business
XO Communications April 2015 - Present
Level 3 Communications November 2014 - February 2015
tw telecom October 2006 - November 2014
COX COMMUNICATIONS April 2006 - September 2006
AT&T Local Network Services May 2004 - December 2005
YIPES ENTERPRISE SERVICES, INC October 2002 - November 2003
Ronson Communications and Information Systems April 2002 - August 2002
QWEST COMMUNICATIONS CORP. August 2001 - November 2001
QWEST COMMUNICATIONS CORP. March 2000 - August 2001
DANELLA ENGINEERING AND CONSTRUCTION. August 1997 - March 2000
Skills
Construction Management, Optical Fiber, Software Documentation, Networking, Telecommunications, Broadband, Process Scheduler, Procurement, Leadership, Management, Fiber Optics, DWDM, Ethernet, VoIP, Project Management, MPLS, T1, IP, Managed Services, Wireless
Education
Community College of Philadelphia 1988 — 1988
Site Engineering & Contract Specifications
Thomas Nelson Community College 1987 — 1987
AutoCAD Version 2.17, 2.6, and Release 9
Hampton University 1976 — 1979
Architecture
Level 3 Communications May 2013 - Present
tw telecom March 2007 - May 2013
Xspedius Communications February 2006 - March 2007
Skills
BGP, Routing Protocols, Routing, OSPF, MPLS, VPN, Traffic Engineering, Network Engineering, Network Design, Routers, Customer Service, Switches, Juniper, Cisco Technologies, VoIP, IP, Ethernet, Telecommunications, Networking, WAN, Telephony, Managed Services
Education
Jefferson College 1995 — 1997
Associate's Degree, Telecommunications Engineering
Jefferson College Missouri 1995 — 1997
Associate's degree applied science, Telecommunications Engineering
Level 3 Communications November 2014 - Present
tw telecom August 2004 - November 2014
Verizon June 1997 - November 2003
GTE June 1994 - June 1997
Skills
Telecommunications, VoIP, Wireless, IP
Education
Villanova University 2003 — 2003
Certificate of Achievement - Project Management
State University of New York Empire State College 1989 — 1992
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Fulton-Montgomery Community College 1986 — 1988
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
American Homeland Title Agency, Inc. December 2014 - Present
Huntington National Bank January 2012 - May 2014
Fischer Homes July 2010 - June 2011
Drees Homes July 2009 - July 2010
tw telecom May 2008 - March 2009
Verizon Wireless June 1995 - March 2006
Skills
Commercial Banking, Banking, Loans, Credit, Small Business Lending, Credit Analysis, Retail Banking, Consumer Lending, Mortgage Lending, Lines Of Credit, Credit Risk, Cross Selling, Loan Origination, Portfolio Management, Mortgage Banking, Cash Management, Financial Analysis, Financial Risk, Treasury Management, Marketing, Marketing Communications, Marketing Strategy, Sales Management, Corporate Communications, Employee Training, Tactical Sales Planning, Public Speaking, Public Relations, Telecommunications, Customer Service, Customer Satisfaction, Project Management, Account Management, Business Analysis, Contract Negotiation, Territory..., Territory Account..., Voice & Data Convergence, Internet Services, Real Estate, Real Estate Development, New Product...
Education
Hondros College of Business
University of Northern Kentucky
Level 3 Communications 2012 - Present
tw telecom 2008 - 2012
tw telecom 2002 - 2008
Rhythms NetConnections 2001 - 2001
Rhythms NetConnections 2000 - 2001
QWEST COMMUNICATIONS CORP 2000 - 2000
U S WEST May 1994 - September 1997
Skills
Spanish, Telecommunications, Long Distance, Voice Mail, Web Hosting, Marketing, Product Management, Recruiting, Sales, Solution Selling, VoIP, MPLS, Product Marketing, Telephony, Program Management, Managed Services, Direct Sales, Data Center, Ethernet, Wireless, Unified Communications
Education
Creighton University
Master of Business Administration (MBA), Business Administration and Management, General
St. Catherine University
BA, Business Marketing & Spanish
Level 3 Communications August 2015 - Present
Level 3 Communications November 2014 - August 2015
tw telecom November 2013 - November 2014
Western Union July 2011 - November 2013
Qwest Communications February 2007 - July 2011
Qwest October 2004 - February 2007
Skills
Access, Business Analysis, Forecasting, Microsoft Excel, Process Improvement, Analysis, Call Centers, Strategic Planning, Financial Analysis, Vendor Management, Microsoft Office, Crystal Reports, Omniture, SQL, Excel, Emptoris Spend Analytics, Noetix, Salesforce.com, Tableau, Toad
Education
Hastings College 2000 — 2004
BA, Double Major; Political Science and History
Tampa August 2013 - Present
tw telecom February 2007 - August 2013
Time Warner Telecom August 2000 - February 2007
MCI - WorldCom August 1998 - August 2000
Intermedia Communications, Inc. March 1997 - August 1998
WorldCom/ WilTel December 1989 - March 1997
U.S. Army November 1982 - February 1990
Skills
Product Management, Enterprise Software, RFP, Cisco Routers, Sales Process, Cisco Certified, Co-location, Unified Communications, MPLS, Wireless, Direct Sales, Sales Engineering, Metro Ethernet, Networking, Cisco Technologies, Telecommunications, IP, VoIP, Data Center, Ethernet, Managed Services, Leadership, Solution Selling, SIP, Frame Relay, ATM networks, Network Design, SDH, TDM, Computer Network..., Telephony, SIP Trunking
Education
Lindenwood University 1992 — 1995
Bachelor of Arts (BA), Business Management
XO Communications November 2011 - Present
Siganture Pen Company 2013 - 2015
Siganture Pen Company 2013 - 2015
Earthlink Business (formerly Deltacom) August 2008 - November 2011
TW Telecom August 2001 - September 2008
ITC Deltacom 1999 - 2001
Skills
Telecommunications, Sales Management, Enterprise Software, Strategic Planning, Forecasting, Management, Strategic Sales, Sales Process, Sales Operations, Solution Selling, Managed Services, Direct Sales, Unified Communications, VoIP, Salesforce.com, Selling, Business Development, Cloud Computing, MPLS, Account Management, Data Center, Sales, Leadership, Cold Calling, Strategy, Wireless
Education
Cumberland University 1994 — 1998
BA, Business Administration, Marketing and Management
Shelbyville Central High School 1990 — 1994
Verizon Business March 2004 - Present
Quest Communications June 2001 - April 2003
tw telecom March 2001 - June 2001
Skills
Program Management, PMP, Telecommunications, PMO, Vendor Management, ITIL, Integration, Project Management, SDLC, Project Delivery, Service Delivery, Business Analysis, Data Center, MS Project, Project Portfolio..., IT Management, IT Service Management, IT Strategy, Enterprise Architecture, Outsourcing, Solution Architecture, Business Process, Pre-sales, Agile Project Management, Resource Management, PRINCE2, Microsoft Project, Managed Services, Telephony
Education
Polytechnic University 1998 — 2000
Master's degree, Telecommunications Management
NYIT 1985 — 1990
Bachelor of Architecture (B.Arch.), Architecture
Cornell University
Master Certificate in Systems Design and Project Leadership
Level 3 Communications October 2014 - Present
tw telecom March 2013 - October 2014
tw telecom, inc. December 2007 - March 2013
Qwest 2006 - 2007
Qwest 2005 - 2006
Qwest 2004 - 2005
Qwest 2003 - 2004
Qwest 2000 - 2003
U S WEST 2000 - 2000
Skills
IP, SDH, Project Planning, Telecommunications..., Infrastructure..., Circuit Design, DWDM, Metro Ethernet, MPLS Networking, Telecommunications, Switches, SIP, Ethernet, TDM, Network Design, MPLS, Provisioning, T1, VoIP, Optical Fiber, Fiber Optics, Network Engineering, DSL, Telephony, LAN-WAN, Broadband, WAN, Wireless, ATM networks, Computer Network..., Frame Relay, SIP Trunking, Co-location, Routing, MPLS VPN, Network Architecture, QoS, SS7, Transmission, Managed Services, ISDN, BGP
Education
DeVry University-Colorado 1998 — 2001
Dual Associate of Science (A.S.), Network and System Administration/Administrator & Computer Information Science
St Paul Technical College 1990 — 1992
International Business/Trade/Commerce
University of Tampa 1988 — 1990
Liberal Arts and Sciences/Liberal Studies/Marketing
Totino Grace 1984 — 1988
High School Diploma
Sempera November 2011 - Present
BlogTalkRadio September 2010 - Present
ECI June 2009 - Present
tw telecom May 2013 - April 2014
Transformation Talk Radio February 2012 - April 2013
CenturyLink 2001 - August 2010
Virtela Technology Services Incorporated June 2000 - 2001
AT&T May 1999 - June 2000
Skills
Radio Host, Radio, Business Strategy, Information..., Personal Development, Coaching, Public Speaking, Published Author, Non-profit Volunteer, Communication, Motivational Speaking, Social Networking, Social Media, Entrepreneurship, Blogging, Interviews, Training, Healing, Holistic Health, Public Relations, Leadership, Publicity, Executive Coaching, Management, Leadership Development, Lifestyle Coaching, Editing, Program Management, Time Management, Small Business, Workshops, Wellness, Writing, Meditation, Life Coaching, Video, Wellness Coaching, Business Coaching, Books, Presenter, Inspiration, Newsletters, Publishing, Creative Writing, Intuitive Healer, Photography, Reiki, Stress Management, Teaching
Education
University of Kansas School of Medicine 1989 — 1991
BS, Health Information Management
Kansas State University 1987 — 1989
Pre-Med, Health
PFC
MSS 2011, Inter-Faith - Ordained Minister
Noble Coaching & Consulting 2014 - Present
Metro Denver Partners January 2007 - Present
tw telecom August 2007 - 2014
tw telecom, inc. 2007 - 2014
Johns Manville 2003 - 2007
Honeywell International 1999 - 2003
Monsanto 1996 - 1999
Monsanto 1996 - 1999
Skills
Performance Management, Non-profits, Strategic Planning, Succession Planning, HRIS, Team Building, Employee Engagement, Workforce Planning, Onboarding, Executive Coaching, Deferred Compensation, Change Management, Talent Acquisition, Talent Management, Employee Relations, Employee Benefits, Organizational Design, Human Resources, Coaching, Organizational..., Leadership Development, Organizational...
Education
Roselle Park High School 1975 — 1979
Degree, College Prep
Cornell University
AT&T October 2015 - Present
AT&T January 2014 - September 2015
AT&T June 2013 - January 2014
tw telecom June 2010 - October 2012
Structured Communication Systems 2006 - 2010
Robert Half Technology 2000 - 2002
Frontier Communications 1994 - 1996
Skills
Cloud Computing, Storage, Bandwidth, Managed Services, Bandwidth Optimization, Unified Communications, Solution Selling, Data Center, SaaS, Virtualization, Professional Services, Enterprise Software, Disaster Recovery, WAN, Lead Generation, Direct Sales, Storage Area Networks, SIP Trunking, Salesforce.com, Cisco Technologies, VoIP, Security, Network Design, Selling, Networking, Strategic Partnerships, Telecommunications, Network Security, Security Management, Wireless, MPLS, IP, Channel Partners, Telephony, Juniper, Co-location, LAN-WAN, T1, Ethernet, Internet Services, Sales Engineering, Network Engineering, SIP, Wireless Networking, VPN, Network Architecture, Broadband, Fiber Optics, Sales
Education
Grand Valley State University 1990 — 1994
English, Journalism and Communication, English
tw telecom February 2014 - Present
tw telecom June 2006 - February 2014
Level 3 Communications August 2005 - June 2006
Level 3 Communications November 2003 - August 2005
Level 3 Communications September 2001 - November 2003
360networks October 2000 - June 2001
Sprint Nextel February 1993 - February 1994
Sprint Nextel October 1986 - February 1993
Skills
Dark Fiber, Long Distance, Metro Ethernet, MPLS, PRI, Managed Services, TDM, Ethernet, Carriers, IP Transit, T1, Unified Communications, Telecommunications
Education
Colorado State University 1979 — 1982
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Level 3 Communications November 2014 - Present
tw telecom June 2012 - November 2014
Skills
Account Management, Direct Sales, Sales Management, Customer Retention, Customer Satisfaction, Strategic Planning, Telecommunications, Salesforce.com, Sales Process, Wireless, Sales Operations, Managed Services, Customer Service
Education
Colorado State University 1993 — 1998
Bachelor of Arts (BA), Journalism
Regis Jesuit High School 1989 — 1993
Level 3 Communications May 2015 - Present
Level 3 Communications January 2014 - Present
tw telecom September 2009 - December 2013
Deltacom May 2009 - September 2009
Communications Technologies, Inc November 2005 - July 2008
NuVox February 2000 - November 2005
Birch Telecom February 1999 - February 2000
Brado Cueno March 1998 - February 1999
Skills
Building Strong..., Information Technology, Managed Services, Co-location, Telecommunications, Selling, Sales, Networking, MPLS, Customer Satisfaction, Professional Services, VoIP, Sales Operations, CRM, Direct Sales, Unified Communications, Account Management, WAN, Solution Selling, Customer Retention
Education
Maryville University of Saint Louis 1994 — 1996
BS, Marketing, Communications
University of Missouri-Columbia 1992 — 1994
no, General Studies
Parkway South Senior High 1989 — 1992
Nextiva August 2015 - Present
Nextiva August 2014 - August 2015
tw telecom April 2012 - August 2014
Hotwire Business Solutions (HBS) November 2009 - March 2012
Nuvox Communications March 2007 - March 2008
Level 3 Communications March 2006 - March 2007
Skills
Sales Management, Direct Sales, Channel, Sales Process, Telecommunications, Information Technology, Customer Acquisition, Sales Operations, Management, Leadership, Strategy, Sales, Cold Calling, Solution Selling, Team Building, Recruiting, Managed Services, Salesforce.com, Selling, SaaS, Channel Partners, MPLS, Unified Communications, Cloud Computing, VoIP, Hosted Services, SIP Trunking, Wireless, Telephony, Professional Services, Data Center, Strategic Partnerships, Call Centers, IP, SIP, T1, Internet Services, Long Distance, Metro Ethernet, Enterprise Software, Broadband, Ethernet
Education
Florida International University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Finance
Perficient September 2007 - Present
tw telecom May 2012 - December 2012
Vertis Communications April 2011 - December 2011
Comcast 2008 - 2010
BoldTech Systems May 1996 - September 2007
U.S. West Advanced Technologies 1992 - 1997
Danet GmbH 1990 - 1992
AT&T Bell Labs 1986 - 1990
Skills
Enterprise Architecture, Enterprise Software, Agile Methodologies, SOA, Solution Architecture, Integration, Cloud Computing, Agile Project Management, SDLC, Telecommunications, Start-ups, Pre-sales, Software Project..., Consulting, Software Development, SaaS, Requirements Analysis, Project Governance, IT Strategy, Scrum, Business Analysis, Offshore Outsourcing, Solutions Design, Salesforce.com
Education
Iowa State University
BS, MS, Computer Engineering
Level 3 Communications November 2014 - Present
Ballantyne IT Professionals, Inc. January 2011 - Present
tw telecom May 2013 - November 2014
Windstream Hosted Solutions May 2011 - May 2013
tw telecom, inc. May 2003 - May 2011
Nuvox Communications March 2002 - May 2003
MCI WorldCom January 2001 - November 2001
Skills
Cloud Computing, Data Center, Managed Services, Disaster Recovery, Co-location, Cisco Technologies, VMware, WAN, MPLS, Business Continuity, Managed Hosting, Windows Server, Storage Area Networks, NetApp, Juniper, IaaS, Cloud Storage, Oracle, Server Architecture, SQL, Private Cloud, Intrusion Detection, Log Management, F5 BigIP, Infrastructure as a..., Colocation, SSAE16, SQL Server, Server Management, Cisco, EMC, F5, Vblock, VCE, Public Cloud, Internet, Disaster Recovery as a..., DRaaS, VSP, VMware Sales..., Wordpress, IT Leadership, Web Application Firewall, Mergers & Acquisitions
Education
John Carroll University
Business Administration
tw telecom January 2009 - Present
Break Out! Coaching & Consulting, LLC January 2003 - Present
Level 3 Communications 2008 - 2015
Level 3 Communications 2008 - 2015
Newfield Network 2001 - 2010
WEALTH STRONG International, Inc. September 2007 - January 2009
JPMorgan 1999 - 2004
BankOne 1991 - 2004
University of Missouri - St. Louis 1983 - 1986
Skills
Leadership Development, Coaching, Change Management, 360 Feedback, Training, Leadership, Strategy, Instructional Design, Mergers & Acquisitions
Education
Wayne State University 1979 — 1983
PhD ABD
Illinois State University 1978 — 1979
MS
University of Missouri-Saint Louis 1974 — 1977
BS
Riverview Gardens High School 1968 — 1970
Level 3 Communications November 2014 - Present
Vemma Nutritional Company February 2009 - Present
tw telecom May 2014 - November 2014
ValuNet LLC January 2012 - April 2014
Birch Communications April 2001 - December 2011
iPares,Inc., Consultant August 2000 - April 2001
Tek Systems January 2000 - August 2000
Vanguard Airlines November 1998 - May 2000
Stone Mountain Lasers 1995 - 1998
Skills
Troubleshooting, Servers, Switches, Telecommunications, Networking, Cisco Technologies, Project Management, Technical Support, Routers, FTTH, Outside Plant - Telecom, Testing, Operating Systems, Computer Network..., IP, Optical Fiber, Wireless, SIP, T1, Juniper
Education
Frostburg State University 1994 — 1998
BS, BS in Geography (Cartography) and Theatrical Production (Design
Level 3 Communications November 1998 - Present
tw telecom November 1998 - January 2015
Skills
Ethernet, IP, MPLS, Co-location, Telecommunications, VoIP, DWDM, Data Center, Wireless, Telephony, Fiber Optics, Network Design, T1, SIP, Managed Services
Education
Eastern Washington University 1989 — 1994
Double Degree Bachelor of Science, Mechanical Engineering / Design Technology, Graduate
tw telecom November 2011 - Present
Sprint Nextel July 2008 - January 2011
Nextel August 2005 - July 2008
Sprint Nextel August 2003 - August 2005
Sprint Nextel August 2001 - August 2003
Sprint February 2001 - August 2001
Sprint February 2000 - June 2000
Skills
Account Management, Wireless, Business Planning, Salesforce.com, Solution Selling, Telecommunications, Call Center, Sales Operations, Forecasting, Management, Call Centers, Sales, Sales Management, Direct Sales, Marketing, Time Management, Customer Satisfaction, Sales Process, Customer Retention
Education
Florida Metropolitan University 1998 — 1999
Associate's degree, Marketing/Management
TelePacific Communications / Tel West Network Services February 2005 - Present
tw telecom January 2002 - February 2005
GST Telecom March 1997 - January 2002
Skills
Telecommunications, Optical Fiber, 802.1q, Granite, T1, MPLS, Carrier Ethernet, Edge, Circuit Design, Adtran, XNG, VoIP, 3GPP
Education
Concordia University-Portland 1991 — 1995
Bachelor of Arts (B.A.), Business Administration and Marketing
Windstream August 2015 - Present
Level 3 Communications November 2013 - June 2015
tw telecom May 2013 - November 2013
CenturyLink September 2009 - May 2013
CenturyLink December 2007 - September 2009
CenturyLink November 2003 - December 2007
CenturyLink November 2001 - November 2003
CenturyLink July 1999 - November 2001
City and County of Denver May 1998 - June 1999
Teterboro Airport - Teterboro, NJ November 1995 - March 1998
Skills
Vendor Management, Procurement, Supply Chain Management, Process Improvement, Strategic Sourcing, Supply Management, Warehousing, Transportation, Inventory Management, Contract Management, Logistics, Software Documentation, Project Management, Contract Negotiation, Analysis, Telecommunications, Management, Distribution Center..., Purchasing, Data Analysis, Distribution Center..., 3PL
Education
Florida Institute of Technology 1991 — 1995
Aeronautical Science
Zayo Group January 2015 - Present
Level 3 Communications November 2014 - January 2015
tw telecom June 2013 - November 2014
tw telecom, inc. September 2006 - June 2013
Talk Free January 2005 - July 2006
tw telecom December 2002 - January 2005
Qwest January 2001 - December 2002
New Global Telecom September 1996 - November 2000
Skills
IP, Employment Law, Intellectual Property, Network Security, Strategic Partnerships, Team Building, Contract Negotiation, Mergers, Telecommunications, VoIP, Licensing, Due Diligence, Customer Service, Mergers & Acquisitions, Software Licensing, MPLS, Leadership, Cloud Computing, Wireless, Corporate Governance, Managed Services, Corporate Law, Business Strategy
Education
Creighton University 1992 — 1995
Juris Doctor (J.D.), Law, Cum Laude
University of Colorado Boulder 1988 — 1992
tw telecom October 2008 - Present
Time Warner Telecom October 2001 - October 2008
MCI 1992 - 2000
Skills
Finance
Education
Iowa State University 1984 — 1989
Exercise Physiology/Athletic Training
Iowa State University 1984 — 1989
d2p, LLC December 2014 - Present
Bonfire Digital, Firecloud April 2014 - December 2014
tw telecom April 2013 - April 2014
Cullumber EnterprisesDBA Eddy’s Sports Pub January 2010 - 2013
Clark Appliance 2008 - 2010
Whirlpool Corporation 2002 - 2008
Presentation Services 1996 - 2002
Skills
Sales, New Business Development, Marketing, Marketing Strategy, Social Media, Social Media Marketing, Account Management, Customer Service, Public Relations, Event Management, Social Networking, Cold Calling, Management, Leadership, Sales Management, Business Development, CRM, Cloud Computing, Direct Sales, Sales Process, Contract Negotiation, Sales Operations
Education
Freed-Hardeman University 1992 — 1996
B.A. Fine Art, Fine and Studio Arts
Freed-Hardeman University 1992 — 1996
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
Level 3 Communications October 2007 - Present
Time Warner Telecom 2003 - 2007
tw telecom 1999 - 2003
Clawson Communications June 1994 - March 1999
Skills
Managed Services, IP, Ethernet, VoIP, Telecommunications, MPLS, Network Design, Road Warrior, Global Consolidation, Telephony, Janitorial, DWDM, Unified Communications, Traditional Chinese..., Co-location, Optical Fiber, TDM, T1, SIP Trunking, Management
Education
Indiana University-Purdue University at Indianapolis 1994 — 1999
...
Level 3 Communications August 2014 - Present
tw telecom April 2009 - August 2014
tw telecom January 2001 - April 2009
Alcatel-Lucent May 1998 - January 2001
Skills
VoIP, Cisco Technologies, Vendor Management, Telecommunications, IP, Ethernet, TDM, Wireless, Managed Services, MPLS, SIP, Telephony
Education
Colorado State University
Jones International University October 2010 - Present
Janus Capital Group October 2007 - September 2010
tw telecom 2002 - 2007
Relera, Inc. 2000 - 2002
Stanley Aviation Corporation 1997 - 2000
T-NETIX 1994 - 1997
KPMG US 1991 - 1994
Skills
Financial Analysis, Accounting, Financial Reporting, Process Improvement, Budgets, Sarbanes-Oxley Act, Forecasting, Internal Controls, Strategic Planning, Business Analysis, Finance, Leadership, Cash Management, Auditing, Financial Modeling, Management, Managerial Finance, Analysis, Financial Planning, GAAP, General Ledger
Education
Metropolitan State University of Denver 1987 — 2001
Bachelor of Science (B.S.), Accounting
Inteliquent August 2013 - Present
Inteliquent June 2012 - August 2013
Inteliquent April 2009 - June 2012
tw telecom October 2006 - October 2008
Verizon Business January 2004 - October 2006
Allegiance Telecom November 2001 - January 2004
Arthur Andersen March 2001 - November 2001
Verizon Wireless August 1999 - March 2001
Skills
Strategic Planning, Reporting & Analysis, Executive Reporting, Financial Analysis, Data Analysis, Cost Management, Financial Reporting, Project Management, Corporate Finance, Cost Reduction/Avoidance, Forecasting, Telecom Expense..., Presentations, Financial Accounting, Project Planning, Presentation Development, Technical Presentations, International Business, Telecommunications..., Corporate Financial..., Strategy, Microsoft Excel, PowerPoint, Telecommunications, Vendor Management, Wireless, Business Analysis, VoIP, Budgets, Variance Analysis, Negotiation, Management, Auditing, Leadership, Business Strategy, Mergers & Acquisitions, Integration, Accounting, Invoicing, Cost Accounting, Financial Modeling, Hyperion Enterprise, Essbase, Financial Forecasting, Managerial Finance, Due Diligence, Sarbanes-Oxley Act, Process Improvement, Analysis
Education
University of Illinois at Chicago 2010 — 2012
Master of Business Administration (MBA), Finance and Management
Fundação Getulio Vargas / FGV 2012 — 2012
MBA - Doing Business in Brazil, Global Business Strategy
Indiana University-Northwest 1993 — 1999
Bachelor of Science (BS), Business Administration and Management, General
tw telecom January 2014 - Present
Optivor Technologies, LLC June 2013 - November 2013
Mitel January 2013 - May 2013
Avaya January 2000 - December 2012
Nortel Networks 1985 - 2009
Skills
Unified Communications, VoIP, Telecommunications, Managed Services, Solution Selling, Wireless, Telephony, Channel, Avaya, IP, SIP, Unified Messaging, SIP Trunking, Account Management, Contact Centers, Session Border..., Data Network
Education
McMaster University 1980 — 1985
Bachelor of Science (B.Sc.), Computer Science and Math
tw telecom April 2013 - Present
TeleCommunication Systems January 2013 - April 2013
Army National Guard August 2006 - April 2013
BEW Global September 2012 - December 2012
Arrow Electronics April 2008 - September 2012
Covad Communications October 2007 - March 2008
IBM April 2005 - June 2006
Skills
Cisco Certified, AVST, Troubleshooting, Customer Service, Microsoft Office, OSPF, Routers, Inventory Management, Switches, Network Engineering, Cisco Technologies, WAN, BGP, CCNA, Symantec Endpoint..., Websense, RSA enVision
Education
Regis University 2011 — 2019
CIS, 4
Metropolitan State College of Denver 2007 — 2012
cis
Level 3 Communications November 2014 - August 2015
tw telecom November 2007 - October 2014
Suddenlink Communications May 2006 - October 2007
Cox Communications September 2003 - April 2006
TXU Communications March 2001 - June 2003
Madison River Communications January 2000 - March 2001
Coyote Technology January 1999 - January 2000
DSC April 1997 - January 1999
US Army June 1974 - July 1997
Skills
Network Operations, Telecommunications, Customer Service, Team Building, Call Center, Vendor Management, Problem Solving, Strategic Planning, Disaster Recovery, Word, PowerPoint, Team Leadership, Outlook, Excel, Operations Management, Supervisory Skills, Visio, Business Management, Troubleshooting, Process Improvement, Customer Relations, Switches, Customer Satisfaction, Network Design, Planning, Documentation, Budgeting, Telephony, Windows, Quality Assurance, Microsoft Office, Change Management, Project Planning, Broadband, Cabling, Billing, Integration, Network Engineering, Ethernet, Mentoring, Testing, Remedy, Coaching, Vendor Relations, Business Analysis, Contract Negotiations, SDH, Computer Network..., BMC Remedy, T1
Education
Colorado Technical University 2013 — 2014
MBATM, Technology Management, 3.87
University of Phoenix 2003 — 2007
BSBM, Business Management
tw telecom, Inc. Network Application Engineertw telecom2005 - Present
tw telecom 2005 - Present
Education
Loyola Marymount University, College of Business Administration 1982 — 1986
MBA, Marketing
Comcast Business March 2014 - Present
tw telecom January 2010 - March 2014
Level 3 Communications July 2003 - January 2010
TelCove 2003 - 2006
MCI March 2000 - July 2003
Intermedia August 1997 - March 2003
Skills
Solution Selling, Co-location, Telecommunications, MPLS, Managed Services, VoIP, SIP Trunking, Wireless, Ethernet, SIP, Sales Management, Data Center, IP, Telephony, Unified Communications, Contract Negotiation, Direct Sales, Hosted Services, Selling, Sales Process, T1, Strategic Partnerships, Cloud Computing, SaaS, Salesforce.com, Leadership, Account Management, Broadband, Mobile Devices, Optical Fiber, Sales, Channel Partners, Metro Ethernet, Disaster Recovery, Call Centers, Enterprise Software, Product Management, Internet Services, Networking, Professional Services, Sales Operations, Channel
Education
Florida International University 1975 — 1979
Management, Business
tw telecom Staff Development ConsultantVerizonApril 1987 - July 2006
GTE 1994 - 2004
Education
Henry Ford Community College 1973 — 1975
Associates, Electronics
Level 3 Communications January 2014 - Present
tw telecom March 2005 - January 2014
VOCE TELECOM (previously Andiamo Telecom) March 2001 - March 2005
GST Telecom October 1997 - March 2001
Skills
Telecommunications, VoIP, MPLS, Co-location, Unified Communications, Ethernet, IP, Sales Operations, Managed Services, Solution Selling, Telephony, WAN, Management, Account Management, Wireless
Education
Cuesta College 1987 — 2000
Business Administration and Management, General
Level 3 Communications May 2001 - Present
tw telecom March 2014 - November 2014
tw telecom, inc. March 2013 - March 2014
tw telecom, inc. December 2007 - August 2010
tw telecom, inc. March 2006 - December 2007
Time Warner Telecom 2001 - 2006
MMC - Microelectronic Modules June 2000 - May 2001
Motorola May 1996 - 2000
Motorola February 1994 - June 1996
Skills
JNCIA, CCNA, Juniper, MPLS, Ethernet, VoIP, DWDM, Network Design, TCP/IP, SDH, IP, BGP, Metro Ethernet, OSPF, Telecommunications, VPN, WAN, MPLS VPN, Network Engineering, Computer Network..., Telephony, TDM, Network Architecture, Unified Communications, LAN-WAN, Routing, Switches, QoS, T1, Carrier Ethernet, DSL, ISDN, Optical Fiber, ATM networks, Frame Relay, Cisco Technologies, Routers, Networking, Technical Support, Routing Protocols, IPv6, JUNOS, SNMP, Cisco IOS, VPLS, Fiber Optics, Juniper Technologies
Education
Marquette University
Roosevelt University
ITT Technical Institute
KPMG June 2015 - Present
Towers Watson April 2013 - June 2015
Towers Watson July 2010 - April 2013
First Data Corporation September 2008 - June 2010
PayTech January 2008 - September 2008
Ceridian February 2001 - September 2007
tw telecom October 1999 - February 2001
Echostar November 1997 - October 1999
Western Distributing Company January 1996 - November 1997
US Army October 1990 - December 1995
Skills
Employee Benefits, PeopleSoft, HRIS, Benefits Administration, SQL, Business Analysis, Talent Management, Integration, Training, HR Transformation, Workday, Cornerstone, Microsoft SQL Server, Ceridian, Functional Requirements, Software Implementation, ETL Tools, Technical Documentation, Data Interfaces, Compensation Structures, Performance Management, Learning Management, Payroll, Deferred Compensation
Education
University of Phoenix 2000 — 2003
BS, Business Management
Georgia State University
Level 3 Communications 2014 - Present
tw telecom 2012 - Present
TW Telecom March 2007 - Present
SEFNCO Communications March 2006 - March 2007
Potelco October 2005 - March 2006
Click Network October 1997 - August 2004
Viacom 1983 - 1997
Skills
DWDM, Data Center, Telecommunications, Co-location, VoIP, Ethernet, Optical Fiber, Network Design, MPLS, T1, Outside Plant, IP, OSP, Telephony, Wireless, Metro Ethernet
Education
Green River Community College 1980 — 1982
AA, Electronics
tw telecom, inc. August 2013 - Present
tw telecom 2011 - 2013
tw telecom 2008 - 2010
tw telecom 2006 - 2008
tw telecom 2000 - 2006
U S WEST 1994 - 2000
Skills
Management, Strategy, Cross-functional Team..., Telecommunications, Ethernet, Enterprise Software, Strategic Partnerships, Leadership, Cloud Computing, Managed Services, VoIP, Solution Selling, Wireless, Program Management, Product Marketing, IP, MPLS, Unified Communications, Sales
Education
Indiana University Bloomington
Bachelor's degree, Economics
University of Illinois at Urbana-Champaign
Master's degree, Labor and Industrial Relations
tw telecom April 2001 - Present
tw telecom, inc. 2001 - Present
indiana bell communications 1985 - 1994
Indiana Bell Communications October 1985 - June 1993
Skills
Solution Selling, Unified Communications, Account Management, Telecommunications, Ethernet, Co-location, Telephony, Data Center, Cloud Computing, Sales Presentations, Selling, WAN, Direct Sales, Strategic Partnerships, Hosted Services, Channel Partners, SIP Trunking, MPLS, VoIP, Wireless, Managed Services, SIP, Long Distance, PRI, SaaS, IP, Cold Calling, Sales Process, Network Design, Professional Services, Call Centers, Salesforce.com, T1, Sales Operations, Broadband, Fiber Optics, LAN-WAN, Optical Fiber, Dark Fiber, Metro Ethernet, Sales, MPLS VPN, Sales Engineering, TDM
Education
Scecina High School , Indianapolis Indiana 1975 — 1979
IUPUI
Indiana University-Purdue University at Indianapolis
tw telecom December 2013 - February 2014
Charles Schwab October 2012 - September 2013
JANUS CAPITAL GROUP November 2010 - March 2012
PROBUILD HOLDINGS August 2008 - November 2010
CGI (formerly AMS) March 2001 - September 2007
INTEGRO INC March 1998 - October 2000
INFORMATION CATALYSTS LTD October 1995 - August 1996
Skills
Rational Suite Toolset, Microsoft Office Suite, Adobe Products, Universal Content..., Axure Prototyping Tool, Aprimo with BOOMI &..., JIRA, LotusScript & Lotus..., JavaScript, HTML, DHTML, XML, EDI, SQL, C++, UNIX Sun Solaris, LINUX, OSX, Oracle 9i/10g, Oracle, OS X, Project Management, SaaS, SDLC, Databases, Solaris, Microsoft Office, Requirements Analysis, Agile Methodologies, Linux, Business Analysis, Integration, Enterprise Architecture, Change Management, Management, Strategy, Analysis, Telecommunications, Vendor Management, CRM, Process Improvement, Consulting, Business Process, Leadership
Education
Kingston University 1993 — 1997
Bachelor of Science (B.Sc.) Honors Degree, Business Information Technology
Level 3 Communications August 2013 - Present
BenchSports.com August 2006 - Present
tw telecom May 2006 - Present
Reed Business 2004 - 2006
Zebra Technologies May 1998 - June 2004
Skills
Data Warehousing, Visio, Microsoft SQL Server, Oracle, Business Intelligence, PL/SQL, PHP, MySQL, HTML, JavaScript, CSS, Requirements Gathering, Performance Tuning, SQL, Business Analysis, Data Modeling, Creative Problem Solving, Problem Analysis, Requirements Analysis, Database Design, Databases, Integration, Process Improvement
Education
Iowa State 1993 — 1998
BAS, Managment Information Systems
Iowa State University 1993 — 1998
Bachelor of Science (BS), Management Information Systems, General
Colo-NESCO
Integra Telecom January 2014 - Present
tw telecom January 2010 - January 2014
tw telecom 2007 - 2013
tw telecom January 2005 - March 2010
Great-West Financial January 2003 - March 2004
AT&T / Lucent Technologies / Avaya September 1982 - July 2001
Skills
Over 100 hours of..., Expert in Microsoft..., Managed Services, Telecommunications, RFP, MPLS, VoIP, Solution Selling, Metro Ethernet, IP, Ethernet, Strategic Pricing, Selling, Contract Negotiation, Team Leadership, Management, Sales, Strategy
Education
Colorado State University 1990 — 1991
Lynchburg College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Level 3 Communications October 2014 - Present
tw telecom April 2007 - October 2014
Duos Technologies October 2006 - April 2007
Florida Digital Network July 2003 - May 2006
mPower Communications March 2000 - April 2003
e.spire February 1997 - March 2000
MCI April 1995 - February 1997
Grumman Technical Services March 1988 - April 1995
United States Air Force July 1984 - March 1988
Skills
Network Engineering, Network Design, IP, Telecommunications, Wireless, Fiber Optics, Ethernet, MPLS, VoIP, Optical Fiber, SIP, DWDM, SDH, Telephony, Switches, Computer Network..., Broadband, TDM, T1, Transmission, Data Center, Cisco Technologies, GSM, WAN, TCP/IP, BMC Remedy Ticketing..., Project Management, Power Plants, MPLS Networking
Education
Troy University 1988 — 1991
BS, Telecommunications Engineering
Community College of the Air Force 1984 — 1988
AAS, Electronics Technology
Southwestern Community College 1980 — 1983
Creston High School 1978 — 1981
CenturyLink July 2014 - Present
tw telecom July 2009 - June 2014
Qwest June 2000 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Troubleshooting, Testing, Leadership, Technical Support, Telecommunications, Documentation, Team Leadership, Training, T1, Customer Satisfaction, Call Centers, Vendor Management
Education
University of Phoenix 2007 — 2009
Criminal Justice/Police Science
ITT Technical Institute-Thornton 1999 — 2001
Electrical and Electronics Engineering
Level 3 Communications December 2014 - Present
tw telecom December 2011 - December 2014
Booz Allen Hamilton June 2006 - November 2011
Qwest Communications 2001 - 2006
Nortel Networks 2000 - 2001
Booz Allen Hamilton January 1995 - January 2000
Skills
Network Engineering, Networking, Telecommunications, Network Design, IP, Cisco Technologies, WAN, Network Architecture, MPLS, Data Center, Juniper, Program Management, BGP, Network Security, Ethernet, Juniper Technologies, Routing
Education
Ferrum College 1987 — 1992
National Louis University
Stockell Consulting February 2015 - Present
United Datacom Networks, Inc. December 2014 - January 2015
Tw Telecom February 2014 - October 2014
Savvis July 2013 - February 2014
CenturyLink May 2008 - July 2013
Lightcore 2008 - 2010
TelePacific Communications June 2005 - May 2008
WorldCom 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Telecommunications, Telephony, Sports Coaching, Visio, Creative Writing, Team Leadership, Leadership Development, Corporate Communications, Marketing Communications, Community Outreach, Strategic Communications, Project Planning, Problem Solving, Problem Analysis, Leadership, Networking, Ethernet, Project Management, Training, T1
Education
Lindenwood University
Master's Degree, Business/Corporate Communications - Project Management
Lindenwood University 2010 — 2013
Bachelor of Communications (B.A), Business/Corporate Communications
Wentzville
Cox Communications August 2009 - Present
Cox Business 2009 - Present
tw telecom September 2004 - December 2009
Verizon Communications- NY 1990 - 2001
Skills
Cold Calling, SIP Trunking, Telecommunications, Salesforce.com, Solution Selling, Managed Services, Long Distance, Direct Sales, Sales Process, Account Management, VoIP, Co-location, Unified Communications, Telephony, New Business Development, Customer Retention, MPLS
Education
Fashion Institute of Technology 1986 — 1987
Production-Marketing
Stonybrook University 1985 — 1986
Economics, Communications
CW Post University-LIU 1981 — 1985
Batchelors Arts, Marketing, Communications
Cyan February 2014 - Present
Ciena February 2010 - February 2014
Optimum Lightpath/Cablevision October 2007 - February 2010
Level 3 Communications December 2006 - November 2007
Level 3 Communications February 2004 - November 2006
tw telecom January 2002 - January 2004
Skills
Ethernet, DWDM, Carrier Ethernet, Support Services..., Contract Negotiation, Selling, MPLS, Managed Services, New Business Development, Networking, Account Management, Sales Operations, VoIP
Education
Florida International University 1989 — 1991
Bachelor's degree, Hospitality Administration/Management
Johnson and Wales University 1987 — 1989
Associate's degree, Culinary Arts/Chef Training
Level 3 Communications 2014 - Present
tw telecom 2011 - 2014
tw telecom, inc. 2010 - 2011
DISH Network 2007 - 2010
Skills
Salesforce.com, Corporate Communications, Strategic Partnerships, Product Marketing, Lead Generation, Marketing Management, Marketing Communications, Direct Marketing, Competitive Analysis, Integrated Marketing, Market Planning, Email Marketing, Strategy
Education
Indiana University - Kelley School of Business
B.S., Marketing and Management
Black & Veatch January 2014 - Present
tw telecom December 2012 - January 2014
Atlantic Engineering Group May 2012 - December 2012
Dataworkforce April 2012 - May 2012
COMFORCE January 2012 - April 2012
Old School Softball August 2007 - February 2012
Austin Nichols Technical Search, Inc. May 2011 - November 2011
Great Plains Land Services June 2009 - November 2009
Level 3 Communications May 2008 - May 2009
Sprint January 1999 - May 2008
Education
Ivy Tech Community College 1974 — 1976
AAS, Electronics Communications
Orlando Sentinel Media Group August 2013 - Present
tw telecom June 2010 - April 2013
Deltacom December 2006 - June 2010
Coca-Cola Enterprises July 1996 - July 2002
Skills
Cloud Computing, New Business Development, Direct Sales, Co-location, Solution Selling, Advertising, Managed Services, Telephony, Networking, Cold Calling, Telecommunications, MPLS, Ethernet, Unified Communications, Sales Process, VoIP, Account Management, IP, Selling, SIP Trunking, Optical Fiber
Education
Florida State University - College of Business 1989 — 1993
Bachelor of Science, Marketing
Clockwork Home Services May 2013 - Present
Direct Energy Business 2012 - 2015
Trigon Refrigerant Group, LLC March 2012 - February 2013
tw telecom September 2001 - April 2002
Teligent Wireless Ltd 1999 - 2001
Qwest October 1997 - October 1999
Cable & Wireless Communications November 1995 - October 1997
WorldCom February 1992 - October 1995
Skills
New Business Development, Strategic Planning, Sales Management, Contract Negotiation, Negotiation, Online Advertising, Account Management, B2B, Sales, Selling, Cold Calling, Sales Process, Direct Sales, Networking, Lead Generation, Customer Service, Sales Operations, Team Building
Education
Indiana University of Pennsylvania 1985 — 1986
Bachelor of Arts (B.A.)
Indiana University of Pennsylvania 1980 — 1984
Bachelors of Science, Child Development and Family Relations
Secure Data Technologies, Inc, January 2015 - Present
tw telecom October 2012 - January 2015
Skills
CCNA, Cisco Security, VoIP, Wireless Networking, Cisco Routing &..., CCENT, CCDA, Cisco Routers, JNCIA, CCNA Security, Cisco VoIP, CCNA Wireless Certified, Juniper, Broadband, Cisco ASR 9000, Cisco 7600, MPLS Networking, OSPF, MPLS, BGP, EIGRP, VPLS, Cisco Nexus
Education
DeVry University-Illinois
Granite City High School
Level 3 Communications October 2014 - Present
tw telecom 2004 - 2014
Verizon 1997 - 2003
GTE 1992 - 1997
GTE 1989 - 1997
Contel 1985 - 1989
Contel 1979 - 1985
Skills
Telephony, IP, Telecommunications, SIP Trunking, VoIP, Switching, Telecommunications..., MPLS, Ethernet, Wireless, Unified Communications, Customer Service, Call Centers, Managed Services, Network Design
Education
State University of New York Empire State College 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Business Management
Fulton-Montgomery Community College 1987 — 1989
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
tw telecom September 2003 - February 2015
AEP Energy February 2000 - September 2003
Skills
Telecommunications, Customer Service, Managed Services, Microsoft Office, Troubleshooting, MPLS, Team Building, VoIP, Cisco Technologies, Agriculture, New Business Development, Sales, OSP Construction, OSP project management, Site surveys, fiber plant QA testing..., Cost estimation, OSP Maintence and fault..., Ethernet, Telephony
Education
University of the Incarnate Word 2000 — 2005
Bachelor of Applied Arts & Science (B.A.A.Sc.), Business Administration and Management, General, 3.5
Community College of the Air Force 1989 — 1993
Associate of Science (A.S.), Avionics Maintenance Technology/Technician
Nick Gilbert Foundation April 2012 - Present
Soylicious.com/scentsoflove/ October 2012 - Present
tw telecom March 2003 - December 2006
Education
Fresno City College
Indiana University December 2014 - Present
tw telecom March 2013 - November 2014
tw telecom June 2007 - March 2013
FDN Communications 2001 - May 2007
Skills
WAN, MPLS, BGP, Routing, MPLS VPN, Ethernet, Switching, MEF, Service Provider..., OSPF, Networking, QoS
Education
Indiana University East 2015 — 2022
In-process Bachelors of Science, Mathematics
Level 3 Communications April 1995 - Present
tw telecom April 1995 - November 2014
Starnet, American Sat., ITT, LDDS February 1983 - April 1995
Western Electric February 1980 - January 1983
Skills
Telecommunications, IP, Ethernet, Troubleshooting, Fiber Optics, Telephony, Networking, Switches
Education
Helix high school 1973 — 1977
General
Grossmont College
Associate's Degree, Business Administration and Management, "A" Honor Student
tw telecom July 2000 - Present
Lucent Technologies January 1998 - July 2000
Point to Point Network Services February 1998 - December 1998
Control Network Communications March 1997 - December 1997
US Army December 1993 - May 1996
US Army Signal Corp October 1990 - September 1993
US Army Signal School April 1987 - October 1989
Education
Jefferson Community College 1993 — 1995
Associate's Degree
tw telecom June 2000 - Present
tw telecom June 2000 - September 2014
Education
Columbus State University 1985 — 1987
kendrick high school 1982 — 1985