Experience
Dannecker & Associates Welcome To San Diego Real Estate   August 2013 - Present
AT&T Global Enterprise Solutions   March 2012 - August 2013
AT&T Advertising Solutions   December 1998 - March 2012
Pacific Bell Directory  September 1995 - December 1998

Skills
Sales Operations, Marketing Strategy, Marketing, Lead Generation, Sales, CRM, Online Advertising, SEM, Advertising Sales, Market Planning, Direct Marketing, Salesforce.com, Account Management, Sales Management, Online Marketing, Mobile Marketing, Sales Presentations, Direct Sales, Advertising, Direct Mail, Product Marketing, Cold Calling, Media Planning, B2B, Mobile Advertising, Marketing Management, PPC, Email Marketing, Customer Acquisition, Marketing Communications, Social Media Marketing, Competitive Analysis, B2B Marketing, Digital Media, Online Lead Generation, Sales Process, Local Search, Search Advertising, Brand Awareness, Multi-channel Marketing, Customer Retention, Google Adwords, Digital Marketing, SEO, Product Strategies, Strategic Sales..., Tactical Sales Planning, Sponsorship Generation, Selling, Real Estate

Education
Pepperdine University, The George L. Graziadio School of Business and Management   1992 — 1994
MBA, Marketing/Business Administration

AT&T's Quality Management
Six Sigma Green Belt Certification

AT&T's Quality Management
Certified Lean Practitioner

Conflict Resolution Program of the Central Coast   1994 — 2011
Certified Small Claims Court Mediator

University of California, Santa Barbara
BA, Environmental Studies/ Dramatic Art

Experience
FleetCor  June 2014 - Present
Smoothwall, Inc.   March 2014 - June 2014
Red Ventures  January 2012 - November 2012
AT&T Advertising Solutions   January 1999 - January 2006

Skills
Sales Management, Salesforce.com, SEM, Cold Calling, New Business Development, Direct Marketing, Online Advertising, Advertising, Sales, Marketing, Strategy, Web Analytics, B2B, Sales Presentations, Marketing Strategy, Advertising Sales, Entrepreneurship, Leadership, SEO, PPC, Customer Satisfaction, Account Management, Social Media Marketing, Negotiation, Customer Retention, Sales Process, Competitive Analysis, Social Networking, Google Adwords, Direct Mail, Key Account Management, Social Media, CRM

Education
Argosy University Atlanta   2014 — 2016
Master of Arts (M.A.)- CLINICAL MENTAL HEALTH COUNSELING, COLLEGE OF BEHAVIORAL SCIENCES

Charlotte School of Law   2013 — 2013
Juris Doctorate, Law

Oglethorpe University   2008 — 2011
Bachelors Arts Liberal Studies Degree, Major: History, Dble Minor;Political Science, Psychology

Dutch Fork High School   1992 — 1996
High School Diploma

Experience
Indeed.com  March 2014 - Present
AT&T Advertising Solutions   March 2011 - March 2014

Skills
Yellow Pages, Local Search, SEM, Media Planning, Behavioral Targeting, Mobile Advertising, Yahoo Search Marketing, Mobile Marketing, Mobile Search, Google Adwords..., Search Advertising, Google Adwords, Advertising, Online Advertising, Media Buying, PPC, Direct Mail, Digital Marketing, Digital Media, Social Media Marketing, Google Analytics

Education
Quinnipiac University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Sleep Number by Select Comfort  August 2013 - Present
Vitera Healthcare Solutions  January 2012 - June 2013
Local Online Yellow Book  November 2009 - December 2011
AT&T Advertising Solutions   September 2006 - November 2008
The Virginian Pilot  April 2004 - July 2007

Skills
Search Engine..., Medical Software, Salesforce.com, Lead Generation, Cold Calling, Sales Process, Solution Selling, SaaS, Sales Presentations, Direct Sales, Account Management, B2B, Territory Management, Customer Retention, Enterprise Software, Sales Operations, Sales, Sales Management, Management, CRM, Team Building

Education
Morningside College   1989 — 1993
Marketing

North High School

Washington High School

Experience
Equifax Workforce Solutions  October 2013 - Present
Modis  January 2013 - September 2013
The Berry Company  June 2012 - January 2013
AT&T Advertising Solutions   June 2008 - June 2012
AT&T Advertising Solutions   January 2008 - July 2008

Skills
Advertising, Small Business, New Business Development, Customer Relations, Online Advertising, Sales Management, Account Management, SEM, Direct Marketing, Online Marketing, Marketing Strategy, Promotions, Social Media Marketing, Social Media, Customer Service, Budgeting, Microsoft Office, Consultative Selling, Advertising Sales, Cold Calling, B2B, Territory, National Account..., Account Growth, Selling, Solution Selling, Lead Generation, Direct Sales, Sales Presentations, Digital Media Sales, Key Account Management, Sales Process, Salesforce.com, Negotiation, Contract Negotiations, Client Retention, Market Planning, PPC, Mobile Advertising, Direct Mail, Sales Support, Interactive Advertising, Mobile Marketing, Behavioral Targeting, Sales, Strategy, Business Development, Customer Retention, Sales Operations, Budgets

Education
Missouri State University   2003 — 2007
Bachelor of Science, Marketing

Missouri State University   2003 — 2007
Bachelor of Science, Marketing

St. Mary's

Experience
SEPHORA  April 2014 - Present
Cost Plus World Market  May 2012 - May 2014
SEPHORA  November 2013 - April 2014
Poetry Flash   August 2011 - January 2012
Quest International a nonprofit corporation  May 2010 - November 2010
San Francisco State University  May 2008 - August 2010
Early Learning Institute  March 2006 - June 2007
AT&T Advertising Solutions   June 2005 - February 2006
Atlanta INtown  May 2005 - February 2006
Tower, Oglethorpe University's literary magazine   August 2003 - May 2004

Skills
Copywriting, Beauty Industry, Copy Editing, Social Media, Creative Writing, Publications, Blogging, SEO, Branding & Identity, Press Releases, SEO copywriting, Marketing, Magazines, Editorial, AP Style, Chicago Style, Fact-checking, Social Media Marketing, HTML, Online Advertising, Proofreading, Feature Writing, Newsletters, Storytelling, InDesign, Feature Articles, Grant Writing, Project Management, Advertising, Sales, File Management, Quality Assurance, Marketing Writing, Web Content, Basecamp, Short Story Writing, Journalism, Poetry, Photoshop, WordPress, Marketing Research, Facebook, Social Networking, Content Strategy, Interactive Advertising, Pinterest, JIRA, New Media, Small Press Publishing, Editing

Education
San Francisco State University   2007 — 2012
Master of Fine Arts (M.F.A.), Creative Writing

Oglethorpe University   2001 — 2005
Bachelor of Arts (B.A.), English

Experience
Lawrence Technological University  August 2015 - Present
Education / Community Service / Mediation   2011 - Present
The Mediation Advantage   2010 - Present
Oakland County  January 2013 - Present
Oakland and Wayne County Jails   2012 - Present
Beaumont and Providence Health Systems   March 2013 - Present
Oakland Mediation Center -volunteer   August 2011 - Present
AT&T Advertising Solutions   1980 - 2010

Skills
Public Speaking, Social Media, Non-profits, Community Outreach, Nonprofits, Editing, Management, Volunteer Management, Program Development, Fundraising, Marketing, Leadership Development, Courts, Organizational..., Coaching, Leadership, Event Planning, Customer Service, Public Relations, Social Networking

Education
Wayne State University
Doctoral Candidate, Department Of Education, Instructional Technology

Wayne State University
Graduate Certificate, College of Education, College and University Teaching

Wayne State University   2011 — 2013
Master of Arts (MA), Communication

Oakland University   2004 — 2010
Bachelor of Science (B.S.), Human Resource Development, Magna Cum Laude

Experience
Supreme Lending  September 2013 - Present
Black & White Consulting Group LLC   January 2013 - Present
Florida Community Mortgage   January 2013 - September 2013
AT&T Advertising Solutions   September 2010 - January 2013

Skills
SEM, Online Advertising, Mobile Marketing, Digital Marketing, Social Media Marketing, SEO, Advertising, Media Buying, Social Media, Online Marketing, Email Marketing, Social Networking, Marketing, Advertising Sales, Relationship Marketing, Public Relations, Customer Acquisition, Brand Management, Marketing Strategy, Lead Generation, Google Adwords, Direct Marketing, Competitive Analysis, Content Management, Market Planning, E-commerce, Digital Strategy, Marketing Communications, Integrated Marketing, Copywriting, Facebook, Analytics, B2B, Real Estate, Real Estate Financing, Mortgage Lending, Mortgage Banking, Residential Mortgages, Mortgage Marketing, First Time Home Buyers, Homeowners, Real Estate Transactions, Outdoor Recreation, Fundraising, Corporate Communications, Internal Communications, Entrepreneurship, New Business Development, Cold Calling, Interactive Marketing

Education
Pensacola Junior College   1999 — 2002

Pensacola Catholic High School   1995 — 1999

Experience
Piedmont Healthcare  December 2013 - July 2014
Piedmont Healthcare  November 2012 - December 2013
Eclipse di Luna  September 2007 - November 2012
AT&T Advertising Solutions   January 2005 - March 2007
BB&T  2000 - January 2005

Skills
Healthcare, Event Planning, Marketing, Customer Service, Team Leadership, Microsoft Office, Management, Account Management, Process Improvement, Quality Assurance, Epic Systems, Hospitals, Organizational..., Organizational..., Quality Patient Care, Training, Employee Training, Training Delivery, Project Support, Go Live Support, Post Go Live Support, Revenue Cycle, Adult Education, Hospitality, Healthcare Information..., Leadership

Education
Georgia State University   2010 — 2012
Master of Healthcare Administration, Health/Health Care Administration/Management, 3.8

North Carolina State University   2000 — 2004
Bachelor of Arts (BA), Communications

Experience
YP  May 2012 - Present
AT&T Advertising Solutions   January 1996 - April 2012

Skills
Marketing Strategy, Online Marketing, Direct Marketing, Salesforce.com, Advertising Sales, Strategic Planning, Yahoo Search Marketing, Google Adwords, Website Promotion, Microsoft Certified..., Forecasting, Management, Customer Retention, Customer Satisfaction, Sales Management, Account Management, B2B, Lead Generation, Direct Sales, Advertising, Cold Calling

Education
Rockhurst University   1985 — 1986
Business Administration and Management, General

University of Missouri-Kansas City School of Law   1982 — 1984
Business/Commerce, General

Experience
YP  March 2013 - Present
YP Holdings, LLC  June 2006 - March 2013
AT&T Advertising Solutions   February 1999 - June 2006
Homes and Land Magazine  1992 - 1999
Con-way, Inc  1989 - 1992

Skills
Online Advertising, Advertising, SEM, Social Media Marketing, Digital Marketing, Advertising Sales, Account Management, Marketing Strategy, SEO, Sales Management, Sales, Lead Generation

Education
Canyon High School - Anaheim Hills, CA   1985 — 1988

Northern Arizona University

Experience
HealthCare Alliance Group LLC  June 2013 - Present
AT&T Advertising Solutions   August 2011 - June 2013
The Pros  September 2009 - August 2011
New York Entertainment   December 2008 - May 2009
DDM Entertainment   September 2007 - May 2008

Skills
Google Adwords..., Cold Calling, SEO, SEM, Advertising, Salesforce.com, Event Planning, Marketing, Online Advertising, New Business Development, Lead Generation, PowerPoint, Microsoft Office, Sales, Microsoft Excel, Microsoft Word, Direct Mail

Education
Montclair State University   2004 — 2008
Bachelor of Arts, Communication Studies

Experience
Entrepreneur  April 2015 - Present
AT&T Advanced Business Solutions   May 2011 - March 2015
AT&T Interactive  September 2010 - May 2011
AT&T Advertising Solutions   March 2009 - September 2010
AT&T Consumer Markets   August 2007 - March 2009
AT&T Business Sales   February 2007 - August 2007
AT&T Consumer Markets   April 2006 - January 2007
AT&T Customer Analytics & Research   September 2005 - April 2006
SBC Communications  August 2004 - August 2005
Caterpillar  August 2003 - December 2003

Skills
Strategic Investments, Strategy, Leadership, Cross-functional Team..., Management, Marketing Strategy, Business Development, Sales Management, Marketing, Strategic Partnerships, Sales, Product Management, Social Media Marketing, Business Planning, Start-up Ventures, US Hispanic Market, Advertising, Strategic Negotiations, Cloud Computing, Mobile Devices, Latin American Markets, International Relations, Team Building, Competitive Intelligence, Vendor Management, Spanish-speaking, SaaS, Solution Selling, Wireless

Education
University of Southern California - Marshall School of Business   2014 — 2014
Advanced Management Program

Purdue University - Krannert School of Management   2001 — 2004
Bachelor in Science with Honors

Inter-American University of Puerto Rico   1999 — 2001

Experience
Comcast Cable  May 2013 - Present
Century 21  May 1990 - Present
AT&T Advertising Solutions   July 2007 - October 2011
H&R Block  December 2006 - April 2007
PPOM  March 1993 - May 1997
American Trans Air  August 1988 - February 1996

Skills
Online Advertising, New Business Development, Sales, Property Management, Short Sales, Advertising, Social Media, Cold Calling, REO, Microsoft Excel, Single Family Homes, Investment Properties, Foreclosures, Real Estate, Selling, Team Building, Public Speaking, Residential Homes, Leases, New Homes, Listings, Luxury, New Home Sales, Real Estate Development, HUD, FHA, Apartments, Buyers, Real Property, First Time Home Buyers

Education
Oakland Community College   1983 — 1987
Associate, Business Administration

Wayne State University

Experience
AT&T Advertising Solutions   Financial Field RepresentativeFreedom Equity GroupFebruary 2011 - Present
Home4All Realty & Mortgage Co., Inc   August 2006 - Present

Skills
Retirement, Fixed Annuities, Retirement Planning, Investments, Real Estate, Insurance, IRAs, Financial Planners, Roth IRA

Education
Polytechnic University of the Philippines   1972 — 1976
Bachelor of Science (BSc), Marketing, Graduate

Experience
YP  June 2013 - Present
AT&T Interactive  July 2011 - April 2012
AT&T Advertising Solutions   April 2007 - June 2011
Bellsouth Advertising & Publishing  2000 - 2005

Skills
Agile Methodologies, Vendor Management, Product Management, SDLC, Cross-functional Team..., Program Management, Software Project..., Salesforce.com, Software Development, Process Improvement, Requirements Analysis, Team Building, Organization, Integration, Team Leadership, CRM, Disaster Recovery, Project Management, Motivation, People-oriented, Strategic Planning, PMO, PMP, Business Analysis, Visio, MS Project, Agile Project Management

Education
Oglethorpe University
Web Design

The University of Georgia
Bachelor of Business Administration (BBA), Management Science

Experience
FCA Fiat Chrysler Automobiles  December 2014 - Present
Chrysler  April 2013 - December 2014
Service Express, Inc.   December 2012 - March 2013
Waste Management, Inc.   March 2011 - August 2012
AT&T Advertising Solutions   August 2010 - March 2011
AT&T Advertising Solutions   April 2009 - August 2010
IBM  June 2004 - February 2009
Dana Corporation  January 2003 - June 2004

Skills
New Business Development, Business Strategy, Team Leadership, Cold Calling, Negotiation, Market Research, Deal Structuring, Consultative Selling, Strategic Planning, Market Analysis, Creative Direction, Direct Sales, Channel Partners, Channel Marketing, Contract Negotiation, Mentoring, Account Management, CRM, Marketing, B2B, Business Development, Team Building, Key Account Management, Business Planning, Salesforce.com, Storage, Online Advertising, Selling, Competitive Analysis, Customer Retention, Customer Service, Customer Satisfaction, Employee Training, Data Center, Entrepreneurship, Lead Generation, Leadership, Management, Multi-channel Marketing, Online Marketing, Product Development, Program Management, SaaS, Sales, Sales Operations, Sales Management, Sales Presentations, Sales Process, Solution Selling, Team Management

Education
Northwood University - DeVos Graduate School   2001 — 2002
MBA

Northwood University   1997 — 2001
BBA

Flint Central   1993 — 1997
General Studies

Experience
Mass Energy Lab, Inc.   August 2010 - Present
AT&T Advertising Solutions   February 2007 - June 2009

Education
Northeastern University   2000 — 2005
BA, Communications

Experience
Predictive Synergistic Systems   February 2014 - Present
Advantage Technical Resourcing  October 2012 - January 2014
Evacor   August 2011 - December 2013
The Bradley Partnerships, Inc.   April 2011 - April 2012
Human Capital Advisors   August 2010 - October 2010
ActionCOACH  January 2008 - July 2010
AT&T Advertising Solutions   September 2006 - September 2007
YELLOWPAGES.COM (now at&t)   April 2005 - August 2006
SBC Directory Operations (now at&t)   January 1997 - March 2005
Pacific Bell Directory (now at&t)   June 1991 - December 1996

Skills
Internal Communications, Competency Management, Leadership Development, Performance Management, Executive Coaching, Succession Planning, Personnel Management, Organizational..., Coaching, Strategic Planning, HR Consulting, Recruiting, Interviews, Talent Acquisition, Leadership, Human Resources, Onboarding, Workshop Facilitation, Change Management, Deferred Compensation, Organizational..., Employee Relations, Start-ups, Labor Relations, CRM, Organizational Design, Program Management, Workforce Planning, Training, Talent Management, Management, Consulting, Team Building, Mergers & Acquisitions, Strategy, Career Development, Employee Engagement, Temporary Placement

Education
New York University   1977 — 1990
Ph.D., Industrial/Organizational Psychology

University of Rochester   1973 — 1977
BA, Psychology & Sociology

Experience
A Creative Edge   May 2014 - Present
Classic tails taxidermy   2010 - Present
Classic Tails Taxidermy   2009 - Present
AT&T Advertising Solutions   June 1997 - April 2014
Potomac Communication Group   May 1995 - June 1997
Radford University Design Center   April 1993 - May 1995

Skills
Web Design, Marketing Strategy, Advertising, Graphic Design, Art, Social Media, Customer Service, Marketing, Drawing, Photography, Social Media Marketing, Strategic Planning, Contemporary Art, Fine Art, Painting, Visual Arts, Vector Illustration, Pre-press, InDesign, Online Advertising, Sales, Galleries, Digital Illustration, Character Animation, Visual Communication, Corporate Identity, Flash, QuarkXPress, Fine Art Photography, Magazines, Catalogs, Book Design, Online Marketing, Email Marketing, UX/UI Design, CSS CSS3, XHTML, HTML5, JavaScript, WIX, WordPress, Photoshop, Illustrator, Premiere, Adobe Creative Suite, Flash Animation, Adobe Freehand, Microsoft Office, PowerPoint, Dreamweaver

Education
Naugatuck Valley Community College   2014 — 2015
Associate's Degree, multi media web design & 3D animation, 3.8

Paier College of Art Inc   2014 — 2015
Webdesign UI/UX development, web development & java script, 4.0

Radford University - College of Business and Economics   1990 — 1994
Bachelor of Science (B.S.), Graphic Design Communication

Experience
NJ.com  September 2013 - Present
AT&T Advertising Solutions   2011 - August 2013
Trusonic, Inc.   2008 - 2009
GlobalSpec  April 2007 - April 2008
AirClic  March 2005 - March 2007
Trader Publishing - For Rent Media Solutions (Dominion Enterprises)   2002 - 2006
Cavalier Property Services   1988 - 1993

Skills
Online Advertising, Advertising, CRM, Sales, Marketing Strategy, Digital Media, Management, Leadership, Sales Process, Selling, Training, Business Analysis, Lead Generation, B2B, SEM, SEO, Salesforce.com, Marketing, Advertising Sales

Education
Penn State University

Experience
YP  October 2010 - Present
AT&T Advertising Solutions   2010 - December 2012
Fidelity Investments  2008 - 2010

Skills
Salesforce.com, Advertising, Lead Generation

Education
North Carolina State University - College of Management   2004 — 2008
BS Management, Marketing

Experience
YP  May 2013 - Present
San Gorgonio Wilderness Association   March 2002 - October 2014
National Wilderness Stewardship Alliance   July 2010 - July 2012
AT&T Advertising Solutions   September 2003 - May 2012
AT&T Advertising Solutions   July 2000 - August 2003
AT&T Advertising Solutions   June 1998 - July 2000
AT&T Advertising Solutions   November 1995 - June 1998
Pacific Volt Information Systems   June 1991 - November 1995
Pacific Volt Information Systems   April 1989 - June 1991
Pacific Volt Information Systems   November 1987 - August 1989

Skills
Process Improvement, Budgets, Product Management, Online Advertising, Direct Marketing, Advertising, Marketing, Coaching, Business Development, Presentations, Presenter, PowerPoint, Graphic Design, Technical Documentation, Non-profit..., Team Leadership, Digital Marketing, Leadership, Sales Management, Management, B2B, SEM, Social Media Marketing, Advertising Sales, Illustrator, Account Management, Marketing Strategy, Time Management, Salesforce.com, Call Centers, Customer Retention, CRM, Local Search, Mobile Marketing, Search Advertising, Online Marketing, Mobile Advertising, PPC, Direct Mail, SEO, Sales Presentations, Email Marketing, Strategic Partnerships, Digital Media, Google Adwords

Education
Riverside Community College   2011 — 2014
Business, Marketing

DTI Institute   1984 — 1992
Technical Diploma, Production Art

Experience
BiG"A"   2005 - Present
Comedian  1999 - Present
AT&T Advertising Solutions   1998 - 2010
Manual Woodworkers & Weavers  January 1998 - September 1998

Skills
Acting, Social Media Marketing, Stage, Direct Marketing, Team Building, Social Media, Stand-up Comedy, Online Advertising, Advertising, Graphic Design, Marketing, Customer Service, Copywriting, Improvisation, Comedy, Film, Entertainment, Public Speaking, Digital Marketing, Theatre, Voice Acting, Emcee, Television, Sketch Comedy, Creative Writing, Festivals, Radio, Video, Performing Arts

Education
North Carolina State University   2010 — 2011
Webmaster Certificate

University of North Carolina at Greensboro   1991 — 1995
BFA, Graphic Design

Experience
Farmers Insurance & Financial Services  June 2009 - Present
AT&T Advertising Solutions   March 2008 - March 2009
Hilti  August 2003 - November 2007

Skills
Fluent Spanish, Fluent English, Intermediate Korean

Education
Oklahoma State University
BA, Spanish

Experience
100.7 The VIper   November 2011 - Present
CountyNewsLIVE.com   May 2011 - March 2012
montgomeryandme.com   May 2011 - March 2012
Verizon Yellow Pages  April 2006 - September 2009
Verizon Yellow Pages/Idearc Media   April 2006 - September 2009
Imos Pizza  March 2004 - April 2006
AT&T Advertising Solutions   January 1998 - December 2003
Southwestern Bell Yellow Pages  January 1998 - December 2003
Southwestern Bell Wireless  June 1996 - January 1998
PC House, INC   April 1995 - June 1996

Skills
Sales Management, Account Management, Online Advertising, Marketing Strategy, Marketing Management, Lead Generation, Marketing, Cold Calling, B2B, Salesforce.com, Qualifying Prospects, Customer Service, Sales Presentations, SEM, Search Advertising, Mobile Marketing, Sales, Advertising, Advertising Sales

Education
Missouri State University   1989 — 1993
BS, Communications

Southwest Missouri State University   1989 — 1993
Bachelor of Science, Communications

Experience
YP  October 2014 - Present
YP  October 2012 - October 2014
AT&T  November 2010 - October 2012
AT&T Advertising Solutions   September 1998 - November 2010
Ameritech  March 1989 - September 1998
EDS Group  May 1985 - March 1989

Skills
Account Management, Business Development, New Business Development, Sales, Analytics, Business Planning, Mobile Devices, E-commerce, Leadership, Online Advertising, Advertising, Training, Strategic Planning, Competitive Analysis, Lead Generation, Marketing, B2B, Pricing, Program Management, Product Launch, Online Marketing, Strategy, Digital Marketing, Product Marketing, Strategic Partnerships, Direct Marketing, Sales Operations, Marketing Strategy, Market Planning, Mobile Marketing, Salesforce.com, Direct Sales

Education
Wayne State University   1988 — 1990
MBA

Oakland University   1980 — 1984
Bachelor of Science, Finance

Experience
Rasmussen College  April 2010 - Present
AT&T Advertising Solutions   July 2008 - October 2009
Wells Fargo  September 1997 - July 2008

Skills
Higher Education, Coaching, Teaching, Admissions, Leadership Development, Career Counseling, Educational Leadership, Public Speaking, Career Development, Student Engagement, Student Affairs, Adult Education, Student Development, Enrollment Management, Campus, Community Outreach, Student Recruiting, Academic Administration, Leadership, Resume Writing, Instructional Design, Staff Development, Employee Training

Education
University of Minnesota-Twin Cities   2000 — 2002
Bachelor's degree, Business with a focus in Marketing, Minor in Leadership

North Hennepin Community College   1997 — 2000
Associate of Arts (A.A.)

Experience
YP  2012 - Present
AT&T Advertising Solutions   June 2007 - Present
AT&T  2001 - 2005
AT&T  1994 - 2001

Skills
SEM, Salesforce.com, Online Advertising, Lead Generation, New Business Development, Training, Forecasting, Coaching, Analytics, Strategic Negotiations, Marketing Strategy, Marketing, Mobile Advertising, Direct Marketing, PPC, Search Advertising, Google Adwords, Digital Marketing, Customer Acquisition, Marketing Management, SEO, Display Advertising, Direct Mail, Mobile Marketing, Solution Selling, Sales, Advertising, Sales Operations, Cold Calling, Advertising Sales, Direct Sales, Account Management

Education
Pepperdine University   1992 — 1994
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Mt. San Antonio College
Associate of Arts (AA)

Experience
EthosEnergy  May 2014 - Present
Computer Aid, Inc.   January 2014 - April 2014
Google  2014 - 2014
Quench USA, Inc.   November 2011 - March 2013
Rodale  March 2011 - June 2011
AT&T Advertising Solutions   July 2010 - February 2011
Clear Channel Outdoor  September 2008 - July 2010

Skills
Salesforce.com, Marketing, Social Media Marketing, Online Marketing, Sales, Management, Lead Generation, Marketing Strategy, Advertising, Account Management, Customer Service, Competitive Analysis, Cold Calling, New Business Development, Social Media, Digital Marketing, SEM, Sales Management, Contract Negotiation, Training, B2B, Marketing Communications, Direct Sales, Strategic Planning, SEO, Microsoft Office, Sales Presentations, Customer Retention, Advertising Sales, Selling, Recruiting, Market Research, Negotiation, Analysis, Customer Satisfaction, Direct Mail, Public Relations, PowerPoint, Public Speaking, Research, Brand Development, Photoshop, Consultative Selling, Contract Negotiations, Promotions, Customer Relations, Excel, Word, HubSpot, Pardot

Education
State University of New York College at Cortland   2004 — 2007
Bachelors Degree, Communications, Professional Writing

Nassau Community College   2003 — 2004
Accounting

Experience
5-hour ENERGY  April 2014 - Present
YP  June 2010 - November 2013
AT&T Advertising Solutions   February 2010 - May 2010
AT&T Advertising Solutions   June 2007 - February 2010
MARS Advertising  August 2005 - April 2007
Vail Valley Foundation  November 2004 - December 2004
Citadel Communications  June 2004 - August 2004
Northwood University  September 2001 - January 2002
Oakland Schools  March 1999 - August 2001

Skills
Advertising, Lead Generation, Marketing, Sales, Mobile Marketing, Event Planning, Event Management, SEM, Management, Google Adwords, Budgets, Account Management, Advertising Sales, Leadership, Customer Satisfaction, Marketing Communications, Microsoft Office, Public Speaking, Direct Mail, Sales Management, Email Marketing, Facebook, Social Media, Outlook, Marketing Strategy, Online Advertising, Direct Marketing, Microsoft Excel, Customer Service, New Business Development, Digital Marketing, Microsoft Word, Customer Retention, Direct Sales, Cold Calling, Team Building, Negotiation, Social Networking, Business Development, Social Media Marketing, Market Planning, Interactive Marketing, Team Leadership, Integrated Marketing, Public Relations, Training, PowerPoint, Media Planning, Strategic Planning, Online Marketing

Education
Baker College2009   2007 — 2009
Master of Business Administration degree, Marketing

Northwood University   2001 — 2005
Bachelor of Business Administration degree, Marketing

Experience
The Vant Group  February 2015 - Present
Alegray Services, LLC   February 2012 - Present
RJ Byrd Search Group  April 2013 - August 2014
AT&T Advertising Solutions   January 2010 - December 2011
Shakespeare Dallas  2007 - 2009
MBAfocus   February 2008 - November 2008
Volt Services Group  February 2007 - February 2008
Ajilon Finance Solutions  May 2006 - November 2006
Ramsey Planning Group, LLC   June 2002 - May 2006
Pritchard Capital Partners  October 2001 - June 2002

Skills
Business Development, Leadership, New Business Development, Recruiting, Salesforce.com, Lead Generation, Management, SEM, Finance, Cold Calling, Strategic Partnerships, Account Management, Sales, Online Advertising, Sales Process, Direct Sales, Human Resources, Contract Negotiation, Banking, QuickBooks, Sales Management, Email Marketing, Small Business Lending

Education
Ohio University   2002 — 2004
MBA, MBA

University of Mississippi   1984 — 1988
BBA, Managerial Finance

Riverside Military Academy   1979 — 1984
English, High School

Experience
Michigan Farm Bureau  November 2011 - Present
AT&T Advertising Solutions   October 2010 - July 2011
The Auto Club Group  2011 - 2011
Detroit Media Partnership  April 2005 - November 2010
CBS - WWJTV62   1997 - 2000
Comcast Cable  April 1994 - October 1997
WJBK Fox 2  1992 - 1994

Skills
Property & Casualty..., Term Life Insurance, Commercial Insurance, Advertising, Account Management, Sales Management, Salesforce.com, Insurance, Marketing Strategy, Social Media Marketing, Marketing, Sales, Direct Mail, Sales Presentations, New Business Development, Advertising Sales, SEM, Digital Media, Social Networking, Online Advertising, Marketing Communications

Education
Rochester College   2004 — 2009
Bachelors, Management/Marketing

Experience
YoungDanceStars.com   March 2014 - Present
Zipfire Marketing Group   2011 - Present
At&t Advertising Solutions   March 2010 - April 2011
Yellowpages.com  May 2007 - March 2010
Verizon Information Systems  March 1998 - September 2006

Skills
Behavioral Targeting, Mobile Advertising, Mobile Marketing, Account Management, B2B, Advertising, SEM, Salesforce.com, Online Advertising, Direct Marketing, Digital Marketing, Media Planning, Direct Sales, PPC, Interactive Marketing, Local Search, Sales Presentations, Lead Generation, Online Marketing

Education
Rochester Institute of Technology   1983 — 1987
Bachelor of Science (BS), Printing sytems and Engineering

John F Kennedy High School   1979 — 1983

Experience
YP  May 2015 - Present
YP  May 2014 - Present
YP  October 2010 - Present
AT&T Advertising Solutions   March 2010 - Present
AT&T Advertising Solutions   October 2008 - Present
Travel Media   April 2004 - January 2008

Skills
SEM, Advertising Sales, Advertising, Online Advertising, Sales Management, Marketing, Digital Marketing, Lead Generation, Sales Operations, Sales, Account Management, Cold Calling, Salesforce.com, Leadership, Social Media Marketing, B2B, New Business Development, Mobile Marketing, Sales Presentations, Google Adwords, Customer Retention, Management, Direct Mail, Digital Media, Market Planning, Strategic Partnerships, SEO, Direct Marketing, Search Advertising, PPC, B2B Marketing, Team Leadership, Local Search, Mobile Advertising, Online Marketing, Customer Acquisition, Email Marketing, Media Planning, Behavioral Targeting, Change Management, Leadership Development, Mobile Internet, Internet Media, Negotiation, Sales Process, Direct Sales, Internet, Selling, Real Estate, Real Estate Investment...

Education
Portland State University - School of Business
BS, Business Management

Experience
National Credit Center  July 2015 - Present
Search Optics  September 2014 - July 2015
Search Optics  January 2014 - August 2014
YP  April 2010 - January 2014
AT&T Advertising Solutions   June 2008 - May 2010
AT&T Advertising Solutions   November 2007 - August 2008
Oakland University  January 2006 - January 2008
Blake Property Investments   January 1999 - February 2007

Skills
Sales Management, Operations Management, Revenue Forecasting, Cross-functional Team..., Leadership Development, Staff Development, Expectations Management, Executive Coaching, Talent Acquisition, Driving Results, Union Relations, Recruiting, Higher Education, Diversity & Inclusion, Human Resources, Customer Experience, Sales Process, Google Adwords, Marketing, Marketing Strategy, Customer Retention, Account Management, Online Advertising, Cold Calling, Search Advertising, Management, Direct Sales, Salesforce.com, Sales Presentations, New Business Development, SEM, Selling, Lead Generation, Sales Operations, Sales, Direct Marketing, Employee Training, Team Leadership, Leadership, Mobile Advertising, Local Search, Digital Marketing, Social Media Marketing, Mobile Marketing, CRM, B2B, Strategic Partnerships, PPC, Advertising Sales, Online Marketing

Education
Oakland University   2002 — 2007
Bachelor's degree, Political Science and History

Experience
Inside Response   June 2015 - Present
QuinStreet  May 2013 - May 2015
Quinstreet  May 2007 - May 2013
SureHits   May 2007 - May 2013
AT&T Advertising Solutions   January 2004 - April 2007
AT&T Advertising Solutions   January 2001 - January 2004
AT&T Advertising Solutions   January 1998 - January 2001
The Oklahoman  1993 - 1998

Skills
Advertising, Sales Management, Account Management, Qualifying Prospects, New Business Development, Sales, SEM, Salesforce.com, Business Development, SEO, Leadership, Management, Negotiation, PPC, Strategic Planning, Marketing, Online Marketing, Online Advertising, Customer Retention, E-commerce, Lead Generation, Strategic Partnerships, Strategy, Customer Acquisition, Email Marketing, Web Marketing, CRM, Marketing Strategy, Digital Marketing, Mobile Marketing, Digital Strategy, Customer Service, Digital Media, B2B, Direct Sales, Social Networking, Cold Calling, Sales Process, Online Lead Generation, Business Strategy, Sales Presentations, Insurance, Advertising Sales, Social Media Marketing, Direct Marketing, Social Media, Start-ups, Affiliate Marketing, Competitive Analysis, Product Marketing

Education
University of Central Oklahoma   1992 — 1993

Oklahoma City University

University of Central Oklahoma
Bachelor of Science, Liberal Arts

Experience
Defy Boundaries Trading   November 2009 - Present
Search Optics  July 2014 - November 2014
Belle Tire  August 2013 - July 2014
State Farm Insurance  August 2012 - August 2013
AT&T Advertising Solutions   August 2010 - August 2012
AT&T  September 2001 - August 2010
Oxford Automotive - CE Technologies   February 1998 - July 2001
Russ Milne Ford Inc   March 1994 - February 1998
Certified Engineering & Design   June 1989 - March 1994

Skills
Sales Management, CRM, Sales, Leadership, Training, Marketing, Team Building, Public Speaking, Marketing Strategy, Sales Process, Team Leadership, Selling Skills, Advertising, New Business Development, Leadership Development, Management, Podcasting, Contract Negotiation, Business Development, Social Media Marketing, Coaching, Cold Calling, Account Management, Social Media, Sales Presentations, Customer Service, Lead Generation, Entrepreneurship, Direct Sales, Direct Marketing, Written Communication, Sales Training..., Voice Over, Online Marketing, Sales Operations, Selling, Sales Training..., Leading Change, Critical Thinking, Time Management, Customer Satisfaction, Call Centers, Project Management, B2B, Product Development, Customer Retention, Retail, Team Management, Salesforce.com, Advertising Sales

Education
Olivet College   1987 — 1991
B.A., Business/Insurance and Music

Experience
YP  March 2015 - Present
YP  September 2014 - Present
YP formerly AT&T Advertising Solutions  May 2012 - August 2014
AT&T Advertising Solutions   July 2007 - May 2012
RCD Sales Co.   March 2003 - June 2007
Best Buy  May 2000 - February 2003

Skills
SEM, Advertising, Digital Marketing, Yahoo Search Marketing, Search Advertising, Mobile Advertising, Mobile Marketing, PPC, Lead Generation, Google Adwords, Customer Acquisition, Outside Sales, Direct Marketing, Cold Calling, B2B, Online Advertising, Direct Mail, Social Media Marketing, Customer Retention, Direct Sales, Account Management, SEO, Market Planning, Salesforce.com, Sales Presentations, Email Marketing, B2B Marketing, Online Marketing, Advertising Sales, Local Search, Interactive Marketing, Media Planning, Digital Media, Display Advertising, Digital Strategy, Sales Process, Integrated Marketing, Web Analytics, Google Analytics, Marketing, Marketing Strategy, Behavioral Targeting, Brand Awareness, Marketing Management, Web Marketing, New Business Development, Relationship Marketing, Social Networking, Marketing Communications, Interactive Advertising

Education
Ohio University   2000 — 2001

Experience
Frantz Hall Films   April 2013 - Present
MyiReview Inc.   February 2010 - April 2013
AT&T Advertising Solutions   March 2007 - April 2009
DVD Unlimited   April 2002 - March 2007
Cable & Wireless Communications  February 1993 - June 1996

Skills
Online Advertising, Mobile Marketing, Digital Marketing, Social Media Marketing, Marketing Communications, Mobile Applications, Sales Management, Mobile Technology, Graphic Design, Video Production, Video Editing, Network Design, Application Development, Wireless Networking, Database Management, Smartphones, Proposal Writing, Internet Media, Executive Producing, Advertising Sales, Marketing, Database Admin, Software Development

Education
Monterey Peninsula College   1983 — 1986
Associates Degree, Business Administration

Experience
TelePacific Communications  August 2012 - Present
Hoopla Media Group   May 2009 - June 2012
AT&T Advertising Solutions   February 2006 - March 2009
TelePacific Communications  2002 - 2003
Verio  1999 - 2002
GST Telecom  December 1995 - January 1999
MFS Intelenet  1993 - 1995

Skills
Lead Generation, SEM, Online Marketing, Advertising, SEO, MS Office Suite, Adobe Creative Suite, Cisco, Juniper, Internet Strategy, Web Design, Web Analytics, Google Adwords, Yahoo Search Marketing, 5ESS, Graphic Design, Telecommunications, MPLS, Nortel DMS, WAN, LAN-WAN, Salesforce.com Certified, PSTN, OC3, Fiber Optic Networks, Telecom Expense..., SPIN Selling, Salesforce.com, Management, Online Advertising, Mobile Marketing, Sales, Direct Sales, Account Management

Education
University of San Francisco   2010 — 2012
Marketing

Platt College-Ontario   1986 — 1988
Graphic Design

Montclair High School   1979 — 1983

Experience
Hewlett-Packard  January 2014 - Present
Hewlett-Packard  August 2011 - January 2014
PHNS  October 2008 - October 2010
AT&T Advertising Solutions   May 2007 - October 2008

Skills
IT Operations, Service Desk, Advertising Sales, Inside Sales, ITIL, Team Leadership, Outlook, Word, Excel, Incident Management, Microsoft Excel, Microsoft Word, Troubleshooting, Windows, Sales, Sales Process, Management, Leadership, Computer Hardware, Active Directory, Call Centers, Process Improvement, Software Documentation, Training, Business Analysis, IT Service Management, Networking, Visio, Customer Service

Education
Oakland University   2012 — 2016
Bachelor's Degree, Mechanical Engineering

Oakland Community College   2010 — 2012
General Studies, 3.86 GPA

Experience
LivingSocial  October 2012 - February 2014
LivingSocial  March 2011 - September 2012
AT&T Advertising Solutions   May 2008 - March 2011
AT&T Advertising & Publishing   January 2007 - April 2008
Bellsouth Advertising & Publishing  July 2004 - December 2006

Skills
New Business Development, Online Marketing, Advertising, Public Relations, Research, Salesforce.com, Yahoo Search, Google Adwords, Training, Social Media, Sales Management, Online Advertising, Social Media Marketing, Sales, Sales Process, Account Management, SEM, Management, Market Planning, Digital Marketing, Lead Generation, B2B, Advertising Sales, Cold Calling, Marketing, Marketing Strategy, Sales Presentations, Mobile Marketing, Email Marketing

Education
Tarleton State University   2002 — 2004
Business Administration, Marketing

North Carolina State University   2000 — 2002
Communications, Public Relations

Experience
Terumo  January 2014 - Present
Abbott Vascular  February 2012 - January 2014
CR Bard  April 2010 - January 2012
AT&T Advertising Solutions   January 2005 - September 2010
Wireless Retail  2001 - 2005

Skills
New Business Development, Sales Presentations, Selling, Medical Devices, Marketing, Sales, Competitive Analysis, Leadership, B2B, Sales Operations, Team Building, Cardiology, Hospitals, Training

Education
University of West Florida - College of Business   1999 — 2004
MIS, Business, Management Information Systems

Pensacola Junior College   1998 — 1999
AA, Pre-Law

Experience
YP  April 2012 - Present
AT&T Advertising Solutions   February 2010 - Present
ACE Adventure Resort  2001 - 2009
Georgia-Pacific LLC  1995 - 1997
Emtec, Inc.   1990 - 1992

Skills
SEM, SEO, PPC, Advertising, Search Advertising, Google Adwords, Landing Page..., Marketing, Online Advertising, Facebook, Mobile Marketing, Web Analytics, Copywriting, Email Marketing, Web Marketing, Google Webmaster Tools, Keyword Research, Conversion Optimization, Display Advertising, Online Marketing, Digital Marketing, Lead Generation, Google Analytics, Social Media Marketing, Analytics, Interactive Marketing, Link Building, Omniture, Search Analysis, Affiliate Marketing, E-commerce, MSN AdCenter, Yahoo Search Marketing, SEO copywriting, Media Buying, Mobile Advertising, Online Lead Generation, Organic Search, Search, Customer Acquisition, Online Reputation..., B2B Marketing, Website Development, Digital Media, Media Planning, Digital Strategy, SMO, Management, Social Media, Marketing Strategy

Education
Mountain State University
Electrical Engineering

Experience
BizLibrary  December 2014 - Present
Avatara Partners   May 2014 - August 2014
Abstrakt Marketing Group  June 2013 - April 2014
Abstrakt Marketing Group  April 2013 - June 2013
Abstrakt Marketing Group  August 2012 - April 2013
City of Springfield  May 2012 - August 2012
Springfield WolfPack  February 2012 - April 2012
Clear Channel Communications  May 2011 - August 2011
AT&T Advertising Solutions   May 2010 - August 2010

Skills
Marketing, Social Media, Sales, Advertising, Lead Generation, Salesforce.com, Event Planning, Digital Marketing, Customer Service, Event Management, Social Media Marketing, Marketing Strategy, Market Research, Facebook, Email Marketing, Account Management, Social Networking, Business Development, Sports Marketing, Blogging, Public Speaking, Online Marketing, Direct Marketing, Marketing Communications, Press Releases, Public Relations, Microsoft Office, Sports Management, Microsoft Excel, Fundraising, Sponsorship, Online Advertising, PowerPoint, Sales Management, Marketing Research, Microsoft Word, Entertainment, Client Success

Education
Missouri State University   2007 — 2012
Bachelor of Science, Business/Entertainment Management/Marketing

Experience
YP.com formerly AT&T Advertising Solutions   August 2011 - Present
AT&T Advertising Solutions   January 2011 - Present
Liberty Realty  June 2006 - Present
Liberty Realty  January 2005 - January 2011
Exit Renaissance Realty   January 2002 - January 2005
Pfizer Pharmaceuticals Inc  January 1999 - January 2001
Pfizer  1999 - 2001
R. H. Donnelley Inc./Bell Atlantic Yellow Pages   January 1996 - January 1999
Rueben H. Donnelley   1995 - 1999

Education
Purchase College, SUNY   1990 — 1995
Bachelor of Arts (B.A.), Literature / Drama Studies

State University of New York, Purchase College
Bachelor of Arts

Weichert University

Experience
CareersUSA  September 2015 - Present
YP  January 2007 - June 2015
AT&T Advertising Solutions   January 2005 - January 2007
Lehman Brothers  January 2001 - December 2005
Edifice Rex   January 2000 - December 2001

Skills
B2B, Sales Operations, Account Management, Direct Marketing, Solution Selling, New Business Development, Lead Generation, Telecommunications, Online Advertising, Marketing Strategy, Sales, Salesforce.com, Sales Management, Social Media Marketing

Education
Montclair State University   1995 — 1998
BA in Sociology, Sociology

Marist College   1994 — 1995

Experience
Tapco International  Sales ManagerWaste ManagementJanuary 2014 - September 2014
AT&T Advertising  March 2007 - February 2009
AT&T Advertising Solutions   March 2007 - February 2009
AT&T Directory Advertising   October 2001 - March 2007
AT&T Advertising & Publishing   2000 - October 2001

Skills
Online Advertising, Sales, New Business Development, Account Management, B2B, Direct Sales, Cold Calling, E-commerce, Selling, Sales Process, Advertising Sales, Salesforce.com, Sales Presentations, Solution Selling, Sales Management, Customer Retention, Strategic Partnerships, Management

Education
Ohio Wesleyan University
Bachelor of Fine Arts (BFA), Fine Arts, Languages, Sciences

Ohio Wesleyan University

Experience
RhythmOne  July 2010 - Present
Burst Media  July 2010 - April 2015
AT&T Advertising Solutions   November 2009 - July 2010
Greater Media Boston  April 2003 - June 2008

Skills
Digital Media, Behavioral Targeting, Mobile Advertising, Media Buying, Online Advertising, Media Planning, Digital Marketing, Mobile Marketing, Advertising, Ad Networks, Salesforce.com, comScore, Digital Strategy, Integrated Marketing, Social Media Marketing, Social Media, Rich Media, Social Networking, Sales Management

Education
Northeastern University   1996 — 2001
BS, Communication Studies

Experience
AloriCares a division of Alorica Inc.  2011 - Present
AT&T Advertising Solutions   2009 - 2010
Art Institute of Charleston  2007 - 2008

Education
Prairie View A&M University   1996 — 2002

Westwood High School

Experience
AT&T Advertising Solutions   January 2011 - Present

Education
Penn State University
BS, Psychology

Experience
Firefighters' Retirement Plan   October 2013 - Present
AT&T Advertising Solutions   June 2007 - December 2009
Southwestern Bell Directory Operations   January 2001 - June 2007
SBC Interactive SMARTpages.com   March 1999 - January 2001
Southwestern Bell Yellow Pages  October 1989 - March 1999
Southwestern Bell Yellow Pages  November 1987 - October 1989
Southwestern Bell Yellow Pages  June 1981 - October 1987
Granada Royale (now Embassy Suites)   September 1977 - June 1981

Skills
SEM, Marketing Strategy, Advertising, Mobile Marketing, Online Advertising, Local Search, Direct Marketing, Selling, B2B, Strategy, Lead Generation, Cold Calling, Product Management, Customer Service, Product Development, E-commerce, Marketing, Account Management, Sales, Management, New Business Development, Budgets, Sales Operations, CRM, Product Marketing, Customer Retention, Sales Management

Education
Rockhurst University   1977 — 1981
BSBA, Double Major: Marketing & Management

Experience
YP  February 2012 - Present
ATT Advertising Solutions  February 1979 - February 2012
Lehman Buick, North Miami, Fl   June 1978 - December 1979

Skills
Oral Communications, Creative Writing, Team Motivator, Sales Management, New Business Development, Advertising, Advertising Sales, Selling, Marketing Strategy, Lead Generation, Cold Calling, Key Account Management, Account Management, Sales Process, Marketing Management, Online Marketing, Consultative Selling

Education
Nova Southeastern University   1988 — 1989
Exectutive Leadership Program

Western Carolina University   1972 — 1976
BSBA, Marketing

Experience
Directory Publishing Solutions  April 2013 - Present
AT&T Advertising Solutions   October 2000 - February 2012
St Louis Post Dispatch  January 1997 - October 2000

Skills
B2B, Online Advertising, Mobile Marketing, Sales, Account Management, Interactive Advertising, SEO, B2B Marketing, Advertising Sales, New Business Development, Yellow Pages, Local Search, Mobile Advertising, Sales Presentations, PPC, Google Adwords, Digital Marketing, Display Advertising, Google Adwords..., Online Marketing, Search Advertising, Direct Mail, Cold Calling, Lead Generation, Media Planning, SEM

Education
Missouri State University   1983 — 1986
B.S. Ed, History, Business, Education

Gadsden State Community College   1982 — 1983
Associates

University of Maryland

Experience
AT&T Advertising Solutions   February 2012 - Present

Skills
Advertising, Blogging, Digital Media, Local Search, Marketing Strategy, Mobile Advertising, New Business Development, Online Advertising, SEM, Salesforce.com, Strategic Planning, SEO, Lead Generation

Education
Penn State University   1994 — 1998

Experience
Cherokee Nation Entertainment  February 2013 - Present
Cherokee Nation Entertainment  September 2007 - February 2013
Cherokee Nation Businesses  2007 - 2013
AT&T Advertising Solutions   July 2005 - May 2007
MidAmerica Industrial Park   June 1999 - July 2005

Skills
Customer Service, Outlook, PeopleSoft, Administrative..., Executive Level..., Meeting Planning, Meeting Scheduling, Microsoft Word, Access, Office Management, Event Planning, Team Building, Leadership, Employee Relations, Microsoft Excel, Process Scheduler, Policy, Budgets, Organizational..., Casino, Fundraising, Strategic Planning, Marketing, Event Management, Public Speaking, Government, Project Planning, Training, Sales, Management, Recruiting, Human Resources, Public Relations, System Administration, PowerPoint, Nonprofits, Analysis, Team Leadership, Leadership Development, Microsoft Office, Program Management, Proposal Writing, Data Analysis, Process Improvement, Software Documentation, SharePoint, Contract Negotiation, Project Management, Coaching, Contract Management

Education
Northeastern State University   2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing

Rogers State University   1999 — 2000

Experience
Tenax USA/Weha USA   June 2014 - Present
Church Graphics   October 2010 - Present
Rock Hill Herald / McClatchy Corporation   March 2013 - May 2014
AT&T Advertising Solutions   October 1998 - September 2010
Banta Digital Group  March 1996 - October 1998

Skills
Adobe Creative Suite, Catalogs, CMYK, Banners, Vector Illustration, Graphics, Brochures, Advertising, InDesign, Flyers, Pre-press, Photoshop, Packaging, Direct Mail, Web Design, Corporate Identity, Magazines, Business Cards, Magazine Design, Online Advertising, Graphic Design, SEO, Visual Communication, Adobe Illustrator, Adobe Photoshop, Adobe Indesign, Organization, Great organizational..., Illustrator

Education
Rockland Community College
Associate of Applied Science, Graphics Arts & Advertising Technology

York Technical College

Experience
ATT Advertising Solutions  September 2003 - December 2012
AT&T  November 1965 - November 2000

Skills
Telecommunications, Program Management, Change Management, Management Consulting, Process Improvement, Product Management, Business Strategy, Business Analysis, Requirements Analysis, Business Planning, Strategic Planning, Team Building, Business Process..., Team Leadership, Project Management, Management, Cross-functional Team..., Training, Technical Documentation, Sales Management, Account Management

Education
National-Louis University
Master of Science, Management

Experience
YP Holdings LLC  October 2012 - Present
YP holdings LLC  June 2010 - October 2012
AT&T Advertising Solutions   June 2010 - April 2012
Sprint Nextel  June 1999 - June 2010

Skills
Account Management, Salesforce.com, Sales Management, Cold Calling, Customer Retention, B2B, Sales, SEM, Sales Operations, Lead Generation, Direct Sales, Sales Presentations, Advertising, Customer Service, Mobile Marketing, Training, Advertising Sales, Telecommunications, Retail, Marketing, Sales Process, Leadership, Market Research, Online Advertising, CRM

Education
University of North Carolina at Charlotte   1998 — 2001

Roberts Wesleyan College   1997 — 1998

Experience
AT&T Advertising Solutions   2008 - 2011
Paramount Mortgage Funding, Inc.   2006 - 2008
Wells Fargo Home Mortgage  2005 - 2006

Education
Missouri State University   1993 — 1998
Business Management

Eureka Senior High School   1989 — 1993

Experience
AT&T Advertising Solutions   October 2004 - Present

Skills
Online Advertising, Advertising, SEM, Digital Marketing, Mobile Marketing, Social Media Marketing

Education
Northeastern State University   1994 — 1997
Bachelor's degree, Operations Management and Supervision

Oklahoma State University Institute of Technology-Okmulgee   1991 — 1993
Industrial Electronics Technology/Technician

Experience
Air Master Heating & Cooling   February 2013 - Present
Independent Real Estate Services   January 2011 - Present
AT&T Advertising Solutions   January 2008 - January 2011
Homesource Realtors   January 2005 - January 2008
Cranbrook Associates   January 2002 - January 2005

Skills
Marketing Strategy, Customer Service, Budgets, Account Management, Social Media, Selling, Strategic Planning, Entrepreneurship, Facebook, Event Planning, Public Speaking, Real Estate, Direct Marketing

Education
Oakland University   1997 — 2000
Bachelor's Degree, Business/Commerce, General

Walsh College
Master's Degree, Management