CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
Charter Communications April 2015 - Present
Charter Communications May 2014 - April 2015
CenturyLink January 2000 - May 2014
Education
Colorado State University 1995 — 1999
Bachelor's degree, Computer Information Systems
University of Missouri-College of Education January 2015 - Present
Daniel Boone Regional Library April 2004 - Present
CenturyLink May 2007 - January 2015
Hickman High School December 1996 - May 2007
Contel/GTE Telephone June 1977 - December 1996
Skills
Customer Service, Leadership, Microsoft Word, Microsoft Excel, Invoicing, Outlook, Microsoft Office, Employee Benefits, Call Centers, Administrative..., Troubleshooting, Marketing, Employee Relations, Payroll, Employee Orientations, Human Resources, Problem Solving, DSL, Telecommunications, VoIP, Employee Recognition, SAP, Concur, ESS, Avaya, Organization, PowerPoint, Editing, Training
Education
Columbia College 2008 — 2010
Bachelor's of Science, Business Adminstration/HR Management
Mineral Area College 1984 — 1986
Associate of Arts, Business Adminstration
CenturyLink March 2013 - July 2015
Teksystem/CenturyLink 2013 - 2014
Sullivan & cogliano January 2012 - November 2012
Skills
Networking, Cisco Routers, Cisco IOS, Cisco Technologies, Juniper Technologies, IP, Cisco Certified, Routing, Data Center, WAN, MPLS, Ethernet, VoIP, Wireless, Juniper Switches, Management, Telecommunications, Fiber Optic Networks, Fiber Switches, Network Design, Fiber Optics, Troubleshooting, Routing Protocols
Education
Colorado Technical University
Bachelor of Science in Information Technology - Security, Information Systems & Technology
Colorado Technical University
Master of Science in Information Technology - Security Management, Information Systems & Technology
CampusParc Corporate December 2014 - March 2015
Delphia Consulting, LLC June 2014 - October 2014
CenturyLink April 2014 - June 2014
Taylor Corporation 2013 - 2014
Robert W. Baird & Co. 2012 - 2012
Abbott Nutrition 2012 - 2012
Overmyer Hall Associates 2012 - 2012
NetJets 2011 - 2012
National Church Residences 2010 - 2011
Womens Fund of Central Ohio Org. 2009 - 2009
Skills
Executive Level..., Project Management, Microsoft Excel, PowerPoint, Intranet Postings and..., Office Management, Microsoft Word, Meeting Scheduling, Expense Reports, Calendaring, Travel Arrangements, Accounts Payable, Contract Management, Human Resources, Spreadsheets, Organizational Charts, Budget Process, Payroll, Sales Commissions, Administrative..., Telephone Skills, Trade Shows, Video Conferencing, FrontPage, Office Administration, Office Equipment, Financial Reporting, Flow Charts, MS Project, Bank Reconciliation, New Hire Orientations, Microsoft Publisher, Lease Administration, Database Administration, Data Entry, Space Management, Work Orders, Purchase Orders, Operating Budgets, Fine Art, Invoicing, Administrative Work, Bookkeeping, PeopleSoft, Adobe Acrobat, Administrative..., Executive..., Management, Customer Service, Training
Education
Columbus College of Art & Design 1993 — 1994
Fine/Studio Arts, General
Mt. Vernon Senior High School 1979 — 1982
High School Diploma
CenturyLink July 2011 - Present
Qwest Communications January 2001 - July 2011
CapRock Communications February 2000 - January 2001
HickoryTech June 1997 - February 2000
U S WEST January 1984 - June 1997
Skills
Sales Engineering, Private Line, SIP Trunking, Telecommunications, Frame Relay, SIP, LAN/WAN, VoIP, Cisco, Hosted Services, Solution Selling, Call Center, Product Management, Consultative Selling, Long Distance, Managed Services, Sales Support, Wireless, Contract Negotiations, Sales Management, Telephony, CPE, Network Design, Vendor Management, Contract Negotiation, Colocation, Networking, Cisco Technologies, Selling, DSL, Co-location, Metro Ethernet, Routing, Direct Sales, Cloud Computing, MPLS, ATM networks, Contact Centers, IP, Ethernet, Broadband, IVR, SaaS, LAN-WAN, Sales Operations, TDM, Call Centers, Data Center, Unified Communications, WAN
Education
Columbia College 1984 — 1986
Business Management
Littleton High School, Littleton CO
Aimco February 2014 - Present
DaVita July 2013 - February 2014
State of Colorado July 2012 - May 2013
CenturyLink January 2003 - April 2012
Skills
Data Analysis, Data Management, Analytics, Analytical Skills, Corporate Communications, Communication Skills, Cross Functional..., SQL Server Management..., Microsoft Office, Access, Microsoft Excel, Oracle Applications, Data Warehousing, Program Management, Process Improvement, Management, Training, Analysis
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Human Resources Management/Personnel Administration, General
WorldatWork Society of Certified Professionals
Certified Compensation Professional, Compensation Management
Community College of Aurora
Business/Corporate Communications
Madison Technology Group LLC April 2009 - Present
CenturyLink June 2012 - April 2013
CenturyLink April 2009 - June 2012
BearingPoint November 2003 - April 2009
Madison Technology Group LLC November 2000 - November 2003
Alliance Consulting February 1996 - November 2000
Accenture January 1993 - February 1996
American Management Systems (AMS) May 1990 - February 1993
Skills
Business Process..., Systems Engineering, HRIS, PeopleSoft Financials, PeopleSoft HR/Payroll, Program Management, PeopleSoft, Business Analysis, Business Process, SDLC, IT Strategy, Integration, Business Intelligence, Data Migration, Information Technology, Oracle, SAP, ERP
Education
University of Colorado Denver 1997 — 1999
MS, Management Information Systems
Colorado State University 1987 — 1991
BS, Computer Information Systems
GE Oil & Gas June 2013 - Present
GE Oil & Gas September 2010 - June 2013
GE Oil & Gas July 2009 - September 2010
GE Oil & Gas August 2007 - July 2009
CenturyLink February 2000 - March 2006
CenturyLink July 1998 - February 2000
Skills
Quality Assurance, Software Documentation, Leadership, Human Resources, Process Scheduler, Customer Satisfaction, Management, Time Management, Payroll, Customer Service, Administrative..., Interviews, Manufacturing, Inspection, Continuous Improvement, Employee Benefits, Microsoft Excel, Microsoft Office, Microsoft Word, Project Planning, Public Speaking, Team Building, Training
Education
Columbia Southern University 2013 — 2014
MBA, Business Administration/Human Resource Management, May 2014, Business Administration, Management and Operations
Louisiana State University-Alexandria 2003 — 2007
BS, Business Administration, December 2007, Business Administration, Management and Operations
CenturyLink March 2009 - Present
Huerfano County Coroner's Office May 1997 - Present
Rye Fire Protection District April 1991 - February 2012
QWEST COMMUNICATIONS CORP August 1999 - March 2009
Rye Telephone Company August 1982 - May 1999
Skills
Telecommunications, IP, VoIP, DWDM, Ethernet, Wireless, Fiber Optics, SS7, Microwave, Network Design, Switches, Telephony, DSL, Broadband, Structural Firefighting, Snow Cat Operations, Paramedic, Wildland Firefighting, Rope Rescue, Tower Climbing, Antenna Installation..., Fire Engineer, Helicopter Pilot, Class "A" Commercial..., Radio Frequency..., Advanced Fire Behavior..., Death Investigations, T1, Optical Fiber, Emergency Management, Emergency Services, Emergency Medicine, Public Safety, Disaster Response, Disaster Recovery, NIMS, Microwave Engineering, Technical Rescue, Forensic Investigation, Wilderness Rescue, Hazmat Tech, Incident Command, Incident Management, EMS, Fire Safety, Hazardous Materials, Firefighting, Fire Management, Cabling, Outside Plant
Education
Pueblo Community College 1993 — 1995
Paramedic Licensure, Emergency Medical Technology/Technician (EMT Paramedic)
Colorado State University-Pueblo 1977 — 1978
Associates, Electronic Telecommunication
CenturyLink January 2011 - Present
QWEST COMMUNICATIONS CORP October 2004 - January 2011
QWEST COMMUNICATIONS CORP February 2000 - October 2004
Skills
Telecommunications, Telephony, Fiber Optics, Optical Fiber, Vendor Management, Project Management, Telecommunications..., Project Planning, Process Improvement, Ethernet, Outside Plant, Management, Network Design, T1, DSL, Project Coordination, Broadband, Budgets
Education
Colorado State University 1992 — 1997
Bachelor of Applied Science (B.A.Sc.), Industrial Technology Management
Colorado State University 1992 — 1997
Charter Communications January 2015 - Present
TEKsystems December 2013 - January 2015
Integware, Inc May 2013 - December 2013
CenturyLink August 2012 - May 2013
Skills
Regression Testing, Test Automation, Software Quality..., Testing, Agile Methodologies, SOASTA, Quality Assurance, Business Intelligence, User Acceptance Testing, Visio, Test Planning, Team Leadership, Integration, JIRA, Microsoft Office, Management, Leadership, JavaScript, Project Management, Public Speaking, Mobile Applications, SDLC
Education
Colorado State University 2012 — 2013
Master of Science (MS), Business Administration, Computer Information Systems
Colorado State University 2007 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Level 3 Communications April 2014 - Present
CenturyLink October 2011 - April 2014
Raytheon May 2008 - October 2011
MWH Global May 2007 - May 2008
US Army May 1998 - June 2007
SAIC October 2004 - May 2007
Quantum Research International 2002 - 2004
Education
Colorado State University 1993 — 1998
BA, Technical Communication
Abington Heights
OSSA October 2010 - Present
LARC September 2012 - July 2014
United Blood Services October 2004 - October 2010
OMNI Energy Services March 2002 - August 2004
CenturyLink March 2000 - February 2002
Skills
Performance Management, Benefits Administration, Succession Planning, Employee Benefits, Employee Relations, Coaching, Deferred Compensation, Human Resources, Personnel Management, Leadership Development, Onboarding, Public Relations, Workforce Planning, HRIS, Public Speaking
Education
Columbia Southern University 1998 — 2000
Bachelor of Science, HR Management, 3.69
Vertical Communications Provide Communication Solutions that positively impact my customer's business operations and objectives.Account Executive, New Business DevelopmentRicoh Americas CorporationJuly 2014 - Present
Bank of America July 2013 - June 2014
Vinson Mortgage August 2012 - July 2013
CenturyLink July 2008 - August 2012
American mutual Mortgage January 2004 - July 2008
TITAN INSURANCE GROUP January 2002 - January 2004
ABC Laboratories March 1997 - April 1999
Johnson & Johnson September 1995 - October 1996
Skills
Telecommunications, Unified Communications, Managed Services, Solution Selling, VoIP, Private Line, Wireless, Direct Sales, Long Distance, PRI, Salesforce.com, Account Management, Call Center, SIP Trunking, Metro Ethernet, Cold Calling, Sales Process, Customer Satisfaction, B2B, Sales Management
Education
Columbia College 2012 — 2013
Bachelor of General Studies, Biology, General
University of Kansas 1992 — 1997
Biology and Pre-Allied Health
CenturyLink June 2014 - Present
AT&T Mobility 2006 - 2013
Darden February 2004 - October 2006
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Adobe, Adobe AIR, Adobe Design Programs, Quicken, QuickBooks, Mozilla, Internet, Internet Explorer, Copying, Typing, Postage Meter, Shorthand, Fax, Scanners, Oracle Applications, Oracle, JavaSE, Java
Education
Columbia College 2010 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Valencia College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
CenturyLink November 2014 - June 2015
Fort Lewis College, Durango, CO 2011 - 2013
Skills
Proofreading, Technical Writing, Teaching Writing, Editing, Creative Writing, Research, Teaching, Tutoring, Higher Education, Public Speaking, Microsoft Word, Culinary Education, Poetry, Teaching English as a..., PowerPoint, Books, Community Outreach, Social Media, Chess, Critical Thinking, English Literature, Literary Theory, Critical Theory, Gastronomy, Elementary Education
Education
Columbia University in the City of New York 2015 — 2017
Master of Arts (M.A.), English and Comparative Literature
Fort Lewis College 2010 — 2013
Bachelor of Arts (BA), English Language and Literature, General
Lewis and Clark College 2008 — 2010
Bluegreen Vacations December 2013 - Present
Lintech International LLC November 2011 - December 2013
CenturyLink February 2004 - September 2011
Missouri Department of Transportation June 1996 - February 2004
Skills
Human Resources, Employee Relations, Succession Planning, Leadership Development, Training, Talent Management, Benefits Administration, Employee Benefits, HRIS, Change Management, Performance Management, Talent Acquisition, HR Policies, Onboarding, New Hire Orientations, Applicant Tracking..., Workforce Planning
Education
Columbia College 1985 — 1989
BA, Psychology
Boonville High School
CenturyLink September 2013 - Present
A1 factory service March 2008 - November 2010
Circuit City December 2005 - November 2007
Action tv service October 1986 - January 2004
Skills
TV troubleshooting &..., Test Equipment, schematic, Soldering, Electronics Repair, Multimeter, Electronics, Oscilloscope, Troubleshooting, Computer Hardware, Field Service, Power Supplies, Wiring, Consumer Electronics, Diagnose, Driving Performance, MapInfo, Customer Service, Electrical..., Equipment Installation, Schematic, Home Networking, Automotive Electronics, AC/DC, Circuit Design, Electricians, Cable Management, Hardware Installation, iPod, Signal Generators, Crestron, Network Installation, Computer Diagnostics, Electro-mechanical, PC building, Computer Building, iTunes, Hardware Support, Virus Removal, Computer Hardware..., Laser Printers, Desktop Computers, Network Hardware, Wireless Routers, CompTIA Network+, Internet Troubleshooting, Function Generator, Remote Desktop, Windows XP Pro, Remote Troubleshooting
Education
Colorado State University-Pueblo 1976 — 1979
Colorado State University-Pueblo
Sage Hospitality March 2015 - Present
Now Faith Church April 2012 - Present
Charter Communications November 2014 - March 2015
Catholic Health Initiatives March 2014 - October 2014
Colorado Credit Union November 2013 - April 2014
CenturyLink September 2013 - March 2014
CenturyLink June 2013 - September 2013
Long View Systems June 2012 - June 2013
Encana June 2012 - January 2013
Skills
Agile Project Management, VMware ESXi/vSphere, MS Visual Studio, SCCM, SAS, VB.NET, Linux, Business Analytics, PMBOK, System Administration, Symantec Backup, Scrum, Object Oriented Design, MS Project, SQL Server, USMT, MS Visio, Strategic Financial..., Microsoft SQL Server, Visio, Data Analytics, Windows 7, Databases, Operating Systems, Analysis, Networking, Project Management, Integration, Management, Network Security, Leadership, SharePoint, Strategy, Information Technology, Risk Management, Telecommunications, Software Documentation
Education
Colorado Technical University 2013 — 2014
Master of Science (M.S.), Computer Science
Colorado State University 2011 — 2013
Master of Science Business Administration, Computer Information Systems
Metropolitan State University of Denver 2010 — 2011
Bachelor of Arts, Marketing, Finance, Non-Profit
Douglas County School District August 2015 - Present
CenturyLink April 2002 - Present
No Limits Volleyball 2011 - July 2015
Sapphire Pointe HOA July 2009 - September 2012
New Global Telecom 1999 - 2000
Excel Computer Consulting Inc 1997 - 1999
INVESCO 1992 - 1997
Great-West Life 1991 - 1992
Skills
Software Development, SQL, SDLC, Business Analysis, Databases, Oracle, Database Design, Visio, Solaris, Performance Tuning, Agile Methodologies, Unix, Shell Scripting, PL/SQL, Oracle Pro*C, Data Warehousing, Joomla, Informatica, Toad, SQL Tuning, Unix Shell Scripting, Data Modeling, ETL
Education
Colorado State University 1986 — 1991
BS, Computer Science
Rose International July 2014 - Present
CenturyLink May 2012 - January 2013
Skills
Recruiting, Technical Recruiting, Customer Service, Nursing, Communication, Data Entry, Sales, Call Centers, Talent Acquisition, IT Recruitment, Oil/Gas, Relationship Management, Training, Human Resources, Internet Recruiting, SDLC, Vendor Management, Sourcing, Benefits Negotiation, Screening, Screening Resumes, Contract Recruitment
Education
Columbia College 2004 — 2009
Associate of Arts and Sciences (A.A.S.), Human Services, General
Columba College 2003 — 2009
Associate of Arts and Sciences (A.A.S.), Human Services
Rock Bridge Senior High 1992 — 1995
Diploma, General Studies
Verizon Wireless August 2014 - Present
Verizon Wireless December 2012 - August 2014
Apple Retail January 2012 - December 2012
CenturyLink May 2011 - January 2012
AT&T Mobility April 2010 - May 2011
Qwest Communications August 2004 - April 2010
Edge Wireless December 2000 - August 2004
Skills
CRM, Leadership, Team Leadership, Training, Direct Sales, Sales Management, Customer Satisfaction, Telecommunications, Account Management, Sales Operations, Customer Service, Management, Sales, B2B, Customer Experience, Customer Retention, Solution Selling, New Business Development, Retail, Team Building, Key Account Management, Marketing, Development Of Employees, Strategic Partnerships, Microsoft Office, Employee Engagement, Cross-functional Team..., Sales Process, Accounting, Sales Support, Employee Management, Employee Training, Coaching, Change Management, Salesforce.com, Recruiting, Managed Services, Business Development, Cold Calling, Proposal Generation, CompTIA Network+..., Multi-Unit Leadership, Call Centers, Time Management, Sales Presentations, Unified Communications, Training & Development, Process Development, Operations Management, District Management
Education
Colorado State University-Global Campus 2011 — 2014
Bachelor of Science, Information Technology, 3.91
Rigby High School 1989 — 1993
Diploma, general education
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP April 2009 - April 2011
QWEST COMMUNICATIONS CORP January 2003 - March 2009
QWEST COMMUNICATIONS CORP March 2001 - December 2002
U S WEST November 1999 - February 2001
Skills
Telecommunications, Integration, Strategy, Leadership, Wireless, Project Management, Management, Analysis, Change Management, Project Planning, Contract Negotiation, Public Policy, Negotiation, Networking, Legal Writing, Collaborative Problem..., Cross-functional Team..., Program Management, Vendor Management, Network Security, Cyber-security, Outage Management, Telecommunications..., E-911
Education
Webster University
Master of Arts (M.A.), Telecommunications Management
Colorado State University 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Exercise and Sports Science
CenturyLink Business August 2014 - Present
Integra July 2013 - August 2014
Verizon Enterprise Solutions Group October 2012 - July 2013
CenturyLink December 2009 - October 2012
Qwest June 2008 - December 2009
Qwest February 2005 - June 2008
Qwest March 2003 - February 2005
Qwest May 2000 - March 2003
Skills
Sales Operations, Sales Management, Direct Sales, Management, Training, Customer Retention, Salesforce.com, Sales, Telecommunications, Strategy, Leadership, Call Centers, Customer Experience, Forecasting, Performance Management, Selling, Marketing Strategy, Account Management, Solution Selling, Product Management, Program Management, VoIP, Marketing, Coaching, Team Management, Sales Process, Managed Services, Strategic Partnerships, Customer Relations, Implementation, Telecommunication..., Funnel Management, MPLS, SIP, SIP Trunking, Onboarding, Sales Funnel..., Contract Negotiation, Managerial Finance, Miller Heiman, Operations Management, Business Development, Performance Improvement, Business Operations, Business Process..., Recruiting, Leadership Development, Internal Audit, Sales Effectiveness, Business Strategy
Education
Colorado State University-Global Campus 2012 — 2014
Master of Science (M.S.), Business Management; specialization in Finance
College of Executive Coaching 2014 — 2014
Colorado State University-Global Campus 2008 — 2011
Bachelor of Science (B.S.), Business Management
CenturyLink April 2011 - Present
Qwest Communications February 2010 - April 2011
Qwest Communications 2007 - February 2010
Qwest Communications 2001 - 2007
U S WEST 1998 - 2001
Skills
Budgets, Mergers & Acquisitions, Spend Management, Strategic Sourcing, Forecasting, Supply Management, Supplier Diversity, Organizational..., RFP, Sourcing, Vendor Management, Contract Negotiation, Change Management, Team Leadership, Operations Management, Project Management, Strategic Partnerships
Education
Colorado State University-Pueblo 1990 — 1995
CenturyLink October 2012 - Present
Tangoe Inc March 2011 - October 2012
Telwares September 2007 - March 2011
Skills
Business Development, Strategic Planning, Telecommunications, Service Delivery, Business Case, Vendor Management, Program Management, Mobile Devices, Wireless, Call Center, Sla, Customer Experience, Product Management, Billing Systems, Managed Services, CRM, Project Management, Management, Strategy, Business Intelligence, Business Analysis, Product Marketing, Call Centers
Education
Colorado State University 2003 — 2007
Bachelor of Arts, Economics
CenturyLink February 2003 - Present
Qwest April 2001 - August 2003
U S WEST February 2000 - April 2001
Aerotek August 1999 - February 2000
7-Eleven September 1998 - August 1999
TransCor May 1998 - August 1998
US Navy June 1972 - June 1998
Skills
Telecommunications, Hardware, Program Management, Management, Networking, Troubleshooting, Team Building, Security, Metro Ethernet, Analysis, Process Improvement, Testing, MPLS, Leadership, System Administration, LAN-WAN, Cloud Computing, T1
Education
ITT Technical Institute-Indianapolis 2004 — 2006
Bachelor of Science (B.S.), Information Systems Security, 3.58
Columbia College 1989 — 1991
Associate's degree, General Studies, 3.5
Return Path January 2015 - Present
Cabela's November 2013 - January 2015
Veterans United Home Loans July 2012 - November 2013
CenturyLink May 2011 - July 2012
SOCKET August 2010 - May 2011
US Army 2002 - 2010
Skills
Databases, Web Applications, PHP, Linux, Web Services, MySQL, JavaScript, HTML, jQuery, C#, .NET, C++, Ruby on Rails, Java, HTML + CSS, AJAX, JSON, Object Oriented Design, Agile Application..., Agile Testing, Test Driven Development, Microsoft SQL Server, Oracle SQL Developer, phpMyAdmin, PostgreSQL, IIS, Visual Studio, IntelliJ IDEA, MVC, SQL, Agile Methodologies, Software Development, REST, Networking, OOP
Education
Columbia College 2010 — 2013
Bachelor's Degree, Computer Information Systems
Central Missouri State University 2002 — 2006
Bachelor's of Science, Criminal Justice
CenturyLink March 2015 - Present
CenturyLink April 2011 - Present
CenturyLink February 2008 - April 2011
Embarq April 2007 - February 2008
Embarq January 2005 - April 2007
Education
Colorado State University 2013 — 2014
Continuing Education Credits, Leadership Ascent for Women, completed program
Rockhurst University 2001 — 2003
MBA, Finance
University of Dayton 1983 — 1988
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
CenturyLink February 2011 - July 2011
Airman and Family Readiness Center 2010 - 2010
Northwest Florida State College 2005 - 2005
Resort Quest 2004 - 2004
Skills
Database Administration, Records Management, Reception, Executive Support, Customer Service, Calendaring, Public Relations, Reporting, Documentation
Education
Colorado Technical University 2009 — 2011
Masters of Business Administration, Human Resource Management
Northwest Florida State College 2006 — 2009
BAS, Project Management
CenturyLink January 2012 - Present
Integra October 2010 - January 2012
Continuant March 2009 - October 2010
Skills
Major Accounts, Managed Services, Telephony, VoIP, Account Management, Collaboration, Unified Communications, Telecommunications, Direct Sales, SIP, Call Center, Solution Selling, MPLS, Ethernet, IP, Call Centers, Management, Salesforce.com, Co-location, SIP Trunking, Hosted Services, Cisco Technologies, Networking, Sales Operations, Selling, Cloud Computing, Sales Process
Education
Colorado State University
BA, History/Education
CenturyLink May 2012 - Present
John Deere October 2011 - March 2012
FedEx Services 1991 - 2011
Skills
Business Analysis, Software Development, SDLC, Data Modeling, Requirements Analysis, Enterprise Architecture, Data Warehousing, SQL, Unix, Integration, Weblogic, Visio, Process Improvement, Vendor Management, Oracle, Software Project..., Project Management
Education
Colorado State University
BA English Literature
University of Denver
Masters Computer Information Systems
CenturyLink July 2001 - Present
Association of Contingency Planners (ACP) January 2015 - Present
Association of Contingency Planners - Rocky Mountain Chapter January 2012 - December 2013
DRI International 2002 - 2013
Qwest Communications Corp July 2001 - March 2008
DFAS 1992 - 2001
Skills
Business Continuity, Risk Assessment, Business Continuity..., Disaster Recovery, Data Center, Service Delivery, Security, Contingency Planning, VoIP, Policy, Vendor Management, Incident Management, IT Strategy, Enterprise Architecture, Risk Management, Solution Architecture, Emergency Management, IT Operations, Telecommunications, Information Technology, Cloud Computing, Enterprise Risk..., Crisis Management, Governance, Operational Risk..., Leadership, Training, IT Service Management, SaaS, Infrastructure, ITIL, Management, Managed Services, Program Management, Virtualization, IT Management, Integration, Enterprise Software, Information Security, Information Security..., CISSP, IT Audit, Project Portfolio..., Business Analysis, Business Process..., PMP, PMO, Business Process, Outsourcing, Process Improvement
Education
Columbia College 1997 — 1999
BS, Business
CenturyLink August 2014 - Present
DaVita May 2013 - July 2014
Comcast July 2012 - October 2012
Delta Dental of Colorado April 2008 - August 2011
Janus Capital Group September 2007 - January 2008
Comcast March 2007 - August 2007
SunGard September 2006 - March 2007
Istonish/Team Excel April 2006 - August 2006
Comfluent July 2004 - March 2006
Colorado Community College System February 2003 - July 2004
Skills
Business Analysis, Project Management, Strategic Planning, MS Project, CRM, Project Planning, SDLC, Management, Integration, Vendor Management, Training, Databases, Process Improvement, Consulting, Agile Methodologies, Testing
Education
University of Denver - Daniels College of Business 1990 — 1994
MBA, Business
Colorado State University 1978 — 1985
BS, Mechanical Engineering
DSP Enterprise Markets February 2013 - Present
DSP Enterprise February 2012 - 2015
CenturyLink April 2009 - February 2013
1st Liberty Lending August 1999 - September 2010
Skills
Strategic Planning, Banking, Business Strategy, Loans, Risk Management, Customer Service, Financial Analysis, New Business Development, Team Building, Credit, Sales Management, Investments, Vendor Management, Leadership, Management, CRM, Process Improvement
Education
Colorado State University 1989 — 1994
Finance, Accounting, Finance, Music
NIWOT Hight School 1985 — 1988
General Studies, Business/Corporate Communications
CenturyLink Technology Solutions February 2013 - Present
Crescent Hotels & Resorts February 2014 - July 2014
CenturyLink February 2013 - February 2014
Dora Hospitality, LLC April 2010 - December 2012
Embassy Suites January 2010 - April 2010
Hyatt Place August 2007 - November 2009
Cardinal Vending, LLC May 2006 - August 2008
Skills
Guest Service Management, Guest Recovery, F&B Operations, F&B Management, Hospitality Management, Hotel Management, Rooms Division, Tourism, Food, Microsoft Excel, Customer Satisfaction, Leisure, Lodging, Team Building, Fine Dining, Corporate Events, Business Travel, Management, OnQ, Restaurants, Restaurant Management, Pre-opening, Opera, Hiring, Sales, Teamwork, Event Management, Concierge Services, Revenue Forecasting, Reservation, Resorts, Process Scheduler, Wedding Planning, Event Planning, Menu Development, Culinary Skills, Convention Services, Food Service, Hotel Booking, Pre-opening experience, Opening Hotels, Trade Shows
Education
Columbus State 2011 — 2014
Associate's degree, Hospitality Administration/Management-- Elective work in event planning
The Ohio State University 2006 — 2010
Education
Hilliard Davison High School
High School Diploma
CenturyLink March 2014 - Present
CenturyLink April 2011 - March 2014
Qwest June 2000 - April 2011
U S WEST January 1996 - June 2000
U S WEST January 1995 - January 1996
U S WEST November 1985 - December 1994
Skills
Quality Assurance, Telecommunications, SQL, TCP/IP, Oracle, Project Management, Operating Systems, Systems Analysis, System Testing, Test Planning, Regression Testing, Test Management, Linux, Unix Shell Scripting, Unix Operating Systems, Basics of Unix, Weblogic, Software Quality..., Quality Center, Caliber, Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, VMware, Apache, VoIP, SDLC, Agile Methodologies, Testing
Education
Colorado State University 1980 — 1984
Bachelor of Business Administration (B.B.A.), Computer Information Systems
CenturyLink March 2015 - Present
IHS 2014 - February 2015
First Data Corporation October 2007 - February 2014
Fiserv ISS September 2006 - October 2007
Qwest Communications 1996 - 2006
Skills
Disaster Recovery, Enterprise Architecture, Integration, SharePoint, Requirements Analysis, Agile Methodologies, Data Center, Virtualization, Powershell, VMware, Vendor Management, PMP, IT Management, ITIL, Networking, System Deployment, Solution Architecture, Unix, SDLC, Servers, Cloud Computing, Microsoft SQL Server, Troubleshooting, Windows Server, IIS, Active Directory, IT Operations, Security, VMware ESX, IT Service Management, Microsoft Technologies, Software Development, IT Strategy, Visio, Operating Systems, System Administration, DNS, Network Security, High Availability
Education
Colorado State University 1992 — 1996
Bachelor of Science
CenturyLink October 2012 - Present
CenturyLink Communications July 2010 - August 2015
Qwest (Now CenturyLink) June 2007 - July 2010
American Furniture Warehouse, Thornton CO June 2006 - June 2007
Skills
Account Management, Small Business, Cloud Computing, Retail Sales, Inside Sales, Word, Excel, Salesforce.com, Sales Management, Sales Process, Business Intelligence, Business Strategy, Business Management, Direct Marketing, Email Marketing, Product Marketing, PowerPoint, Outside Sales, Solution Selling, Managed Services, Management, SIP Trunking, Co-location, MPLS, VoIP, Unified Communications
Education
Colorado State University 2011 — 2012
Bachelor of the Arts, Business, Management, Marketing, and Related Support Services, 3.95
University of Phoenix 2009 — 2011
Associates, Business Marketing and Sales
CenturyLink April 2011 - Present
Qwest Communications September 2006 - April 2011
OnFiber Communications 2001 - 2006
Vectris Communication 2000 - 2000
Skills
MPLS, DWDM, Telecommunications, Ethernet, VoIP, Unified Communications, Fiber Optics, Telephony, Troubleshooting, DSL, Network Design, Wireless, Optical Fiber, Contract Management, Routers, IP, Technical Support, Network Administration, Managed Services, Network Engineering, Computer Network..., Networking, Cisco Technologies, T1, Technology, TCP/IP, WAN, Co-location, Switches, LAN-WAN, Data Center, BGP, SDH, Metro Ethernet, SIP, Conflict Resolution, Broadband, OSPF, Integration, Quality Auditing, Vendor Management, Routing, Network Architecture, ATM networks, Juniper
Education
Colorado State University-Global Campus
Bachelor's Degree, Organizational Leadership, 3.91
Long View Systems April 2013 - Present
CenturyLink October 2012 - April 2013
Sports Authority April 2012 - October 2012
Affiliated Computer Services (ACS), a Xerox Company February 2010 - April 2012
DCP Midstream April 2005 - January 2010
IBM Global Business Services 2003 - 2005
Qwest 1999 - 2003
Skills
RMAN, Oracle RAC, High Availability, Databases, Solaris, AIX, Oracle, Data Modeling, SQL*Plus, ETL, Business Intelligence, Disaster Recovery, PL/SQL, Database Design, Performance Tuning, SQL Tuning, Data Warehousing, IBM AIX, Unix
Education
University of Colorado at Denver 2000 — 2003
Masters of Science, Information Systems
Colorado State University 1987 — 1993
Anthropology, IT, Philosophy, IS, Anthropology, Archaeology, Computer Science
Retirement April 2014 - Present
CenturyLink April 2011 - April 2014
Qwest Communications 1978 - April 2011
Skills
Product Management, Telecommunications, Call Center, Strategic Partnerships, VoIP, Cross-functional Team..., Managed Services, Direct Sales, Vendor Management, Channel, Solution Selling, Co-location, Product Marketing, Customer Retention, Salesforce.com, Competitive Analysis, Broadband, Wireless, Program Management, Integration, Management, Telephony, Team Leadership, Leadership, Contract Negotiation, Strategy, Team Building, Call Centers, Customer Experience
Education
Columbia University in the City of New York
M.A., Sociology
University of Washington
B.A., Sociology, geology, psychology
CenturyLink March 1999 - Present
Skills
DWDM, Telecommunications, Vendor Management
Education
Colorado State University
MBA, Business
River Region Credit Union May 2013 - Present
River Region Credit Union October 2012 - April 2013
CenturyLink November 2010 - September 2012
CenturyLink June 2007 - October 2010
Hy-Vee, Inc April 2001 - June 2007
Skills
Customer Satisfaction, Sales, Call Centers, Training, Management, Team Management, Quality Assurance, Time Management, Sales Management, Account Management, Customer Service, Leadership, Banking, Customer Experience, Sales Operations
Education
Columbia College
Business
Missouri Southern State University
University of Missouri
CenturyLink April 2013 - Present
Frontier Communications July 2010 - March 2013
Verizon February 2005 - June 2010
Skills
Management, Sales Management, Team Leadership, Operating Budgets, Telecommunications, Operations Management, Fiber Optic Networks, Broadband, IPTV, Premise Wiring, Sales, Local Marketing, LAN-WAN, Call Centers, DSL, VoIP
Education
Colorado Technical University
IBM April 2014 - Present
IBMC College July 2014 - March 2015
Smith Environmental and Engineering November 2013 - April 2014
CenturyLink May 2013 - November 2013
Longmont Public Library May 2011 - May 2013
Turning Point Alcohol and Drug Centre September 2008 - February 2009
Skills
Instructional Design, Research, Teaching, Editing, Web 2.0, Distance Learning, Instructional Technology, Social Media, Microsoft Office, Information Literacy, Educational Technology, Cataloging, Public Speaking, Customer Service, Library Instruction, HTML, Library Science, Writing, Adobe Creative Suite, Library, E-Learning, Social Networking, Copy Editing, Community Outreach, Nonprofits, Blogging, Newsletters, Published Author, Creative Writing, Book Reviews, Proofreading, Software Documentation, Technical Documentation, Management, Troubleshooting, Critical Thinking, Doors, Windows
Education
Colorado State University 2005 — 2010
English, Creative Writing
CenturyLink January 2013 - Present
Missouri Chamber of Commerce and Industry December 2010 - January 2013
Missouri Public Service Commission March 2007 - December 2010
Missouri Department of Natural Resources October 2005 - March 2007
Missouri State Tax Commission June 2005 - October 2005
Missouri State Treasurer's Office 2004 - 2005
Missouri Senate September 2002 - July 2004
Skills
Policy, Legal Research, Legal Writing, Government, Legislative Relations, Legislation, Politics, Energy, Policy Analysis, Governmental Affairs, Energy Policy, Public Policy, Negotiation, Public Speaking, State Government
Education
Southern Illinois University School of Law 1999 — 2002
Juris Doctorate, Law
Columbia College 1995 — 1999
B.A., Political Science / History
Bloomfield High School 1991 — 1995
CenturyLink January 2014 - Present
CenturyLink October 2008 - January 2014
HHC 2BSTB, Fort Carson Co August 2006 - August 2008
B Company, 122d Signal Battlaion July 2004 - July 2006
Skills
Telecommunications, Computer Network..., Ethernet, Wireless, VoIP, LAN-WAN, MPLS, WAN, Network Design, IP, Network Engineering, Telephony, TCP/IP, Optical Fiber, Team Building, Frame Relay, Administration, Data Center, Unix, LAN/WAN, Network Troubleshooting, OC3-192, DWDM, DS0, T1/DS1, T3/ DS3, Cisco Routers, CISCO Switches, VLAN Technology, x.25, SS7, Team Management, Personnel Supervision
Education
Colorado Technical University 2011 — 2013
Master of Science, Information Technology, 3.93
American Military University 2005 — 2009
Bachelor of Science in Business Administration, Information Technology, 3.4
Comcast Business February 2015 - Present
Comcast August 2013 - Present
CenturyLink October 2012 - August 2013
Zynex Medical 2011 - November 2012
Skills
Sales, Sales Operations, Account Management, Cold Calling, Customer Service, Medical Devices, Forecasting, HIPAA, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, New Business Development, PowerPoint, Product Launch, Team Building, Team Leadership, Sales Management, Management, Outlook, Call Centers, Marketing, Contract Negotiation, Leadership, Organizational..., Organizational..., Organizational..., Change Management, Conflict Resolution, Conflict Management
Education
Colorado State University-Global Campus 2015 — 2018
Master’s Degree, Project Management
University of Wyoming 1997 — 2002
Bachelor of Business Administration (BBA), Marketing
University of Phoenix
CenturyLink 2010 - Present
Qwest Communications
Skills
Telecommunications, Broadband, Visio, JavaScript, Visual Basic, MS Project, Microsoft SQL Server, Database Design, Data Analysis, Process Improvement, System Testing, Data Mining, Telecommunications..., Billing Process, Reporting & Analysis, Report Writing, MPLS, Wireless, VoIP, Telephony
Education
Indiana Wesleyan University 2013 — 2014
Bachelor of Science (BS), Business Information Systems, 3.58
Columbus State Community College 2000 — 2003
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer, 3.25
RE/MAX Properties Inc. Colorado Springs, CO 2012 - Present
The Distinctive Group at Re/Max Properties, Inc. April 2014 - February 2015
CenturyLink 1990 - 2012
US Navy April 1985 - December 1989
Skills
Real Estate, Sellers, Property, Relocation, First Time Home Buyers, Selling, Real Estate Transactions, Investors, Residential Homes, Contract Negotiation, Customer Service, Project Management, National Association of..., Negotiation, Networking, Strategic Planning, New Home Sales, Single Family Homes, REO, Referrals, Buyer Representation, Sales
Education
Colorado Technical University 2005 — 2007
Accounting
University of Phoenix-Colorado Campus 1995 — 1997
Bachelor of Science (B.S.), Business Management
Harris Corporation October 2013 - Present
L-3 Communications February 2011 - October 2013
L-3 Communications January 2008 - January 2011
L-3 Communications October 2004 - December 2007
Steamboat Ski & Resort Corporation October 2002 - October 2003
AT&T January 2000 - March 2002
CenturyLink October 1997 - December 1999
UQM Technologies August 1992 - August 1995
Lockheed Martin November 1988 - August 1991
Skills
Earned Value Management, Government Contracting, DoD, Security Clearance, Aerospace, Program Management, Military, Proposal Writing, Risk Management, Defense, Operations Management, Analysis, Leadership, Forecasting, Engineering, Project Management, Management, Cross-functional Team..., Project Planning, Budgets, Strategy, Training
Education
University of Utah - David Eccles School of Business 2007 — 2009
MBA, Business, 3.6
Colorado State University 1981 — 1985
Business Administration, Finance
CenturyLink January 2015 - Present
CenturyLink March 2012 - Present
CenturyLink May 2010 - March 2012
Skills
Customer Service, Customer Satisfaction, Sales Operations, Customer Relations, Customer Focus, Sales Support, Quotas, Keyboarding, Microsoft Office, Mac OS X, Adobe Software, Business Analysis, High Analytical Skills, Organization &..., Up-selling, Customer Oriented, Long Term Relationship..., Call Centers, Customer Experience, Selling, Sales, Networking, Retail, Negotiation, Telecommunications, Team Leadership, Sales Management, Leadership, Team Building, Account Management, Customer Retention, Sales Process, Vendor Management, Direct Sales, Wireless, Microsoft Excel, Salesforce.com
Education
Columbia College 2012 — 2017
Bachelors in Business administration, Human Resources & Accounting
2007-2010 Hickman High School 2007 — 2010
High School Diploma Diploma, General Studies
ATCO Communication Services 2004 - Present
Adopt-A-Stream Foundation 1998 - Present
CenturyLink December 2003 - February 2004
Verizon Telecom April 1998 - November 2003
GTE 1995 - March 1998
GTE 1986 - 1995
GTE 1980 - 1985
Skills
Telecommunications, Telephony, Optical Fiber, Project Management, Fiber Optics, Testing, Wireless, VoIP, Contract Management, Ethernet, Telecommunications..., Quality Assurance, Engineering, Troubleshooting, Program Management, Outside Plant, Networking, Contract Negotiation, T1, Process Improvement, DSL, Management, Telecommunications..., Microsoft Office, Call Centers, Cabling, Operations Management, Change Management, Telecommunication..., Technical Recruiting, Quality Management, Project Portfolio..., Supervisory Skills, RFP, Management Consulting, Project Coordination, Cost Management, Master Scheduling, Market Development, Construction Supervision, Contractor Selection, Growing Revenue, Personnel Recruiting, Contract Negotiations, IP, Leadership, Social Networking, Environmental Science, Wildlife Conservation, Natural Resources
Education
Stevens Institute of Technology 2001 — 2003
Master of Science (MS), Telecommunications Management
Colorado State University
Bachelor of Science (BS), Natural Sciences
Edmonds Community College
Business Administration and Management, General
Everett Community College
Business Administration and Management, General
Shoreline High School
General Studies
Western Washington University
Biology/Chemistry, General
Information Control Company February 2014 - Present
One Stop Solution LLC May 2013 - Present
CenturyLink January 2013 - February 2014
T-cetra, LLC February 2011 - January 2013
Verizon Business February 2007 - January 2011
Skills
SQL, Business Intelligence, Visio, Database Design, SSRS, Database Administration, Microsoft SQL Server, Access, System Administration, Troubleshooting, Database Modeling, Data Analysis, Oracle, Visual Basic, Software Design, Database Systems, PHP, MySQL, Database Applications, Database Monitoring, Database-driven Web..., Database-driven Websites, Logic Design, Oracle SQL Developer, Agile Project Management, Digital Signal..., T-SQL Stored Procedures, ETL Tools, Signal Processing, Multiplexing, Analog Circuit Design, Circuit Design, Digital Circuit Design, Electronic Circuit..., Frequency Analysis, PLC Programming, C++, Java, JavaScript, Matlab, Integrated Circuit..., Control Logic, Automation, PL/SQL, HTML, Unix Shell Scripting, Unix Operating Systems, Shell Scripting, Business Analysis, Unix
Education
University of Liverpool 2014 — 2016
Master of Science (MSc), Computer Software Engineering
Columbus State
Certification, Computer Science - Database Specialist
The Ohio State University
Bachelor of Science (BS), Electrical and Electronics Engineering
CenturyLink November 2007 - Present
QWEST COMMUNICATIONS CORP September 1998 - November 2007
Skills
Telecommunications, Test Automation, VoIP, Software Documentation, Testing, Ethernet, Integration, Troubleshooting, SDLC, ISTQB Certified, Software Testing Life..., Test Metrics, Process Improvement, Software Development..., Project Metrics, Requirements Management, Network Provisioning, Customer Provisioning, Medical Billing, Medical Transcription, Health IT, SharePoint
Education
Franklin University
Columbus State
Sinclair Community College
Colorado Supreme Court October 2014 - May 2015
17th Judicial District Attorney's Office May 2014 - May 2015
University of Denver Sturm College of Law January 2014 - May 2014
CenturyLink May 2013 - August 2013
Colorado State Public Defender March 2010 - August 2010
Skills
Immigration Law, Research, Litigation, Legal Writing, Legal Research, International Law, Westlaw, Lexis, Civil Litigation, Community Outreach, Public Policy, Courts, Criminal Law, Legal Assistance, Employment Law, Corporate Law, Policy Analysis, Mediation, LexisNexis
Education
University of Denver - Sturm College of Law 2012 — 2015
Doctor of Law (J.D.)
Colorado State University 2007 — 2011
Bachelor of Science (B.S.), Psychology
CenturyLink May 1998 - Present
Skills
ITIL, Security, CCNA, Telecommunications, Cisco Technologies, VoIP, Disaster Recovery, Vendor Management, Unix, TCP/IP, WAN, LAN-WAN, VPN, Requirements Analysis, Visio, SDLC, Routers, Wireless
Education
Colorado Northwestern Community College 1990 — 1992
Associates of Computer Science, Computer Science
Colorado State University-Global Campus
Web Design Certificate, Web Design Certificate
Front Range Community College
CCNP Certificate, CCNP Certificate
Front Range Community College
CCNA Certificate, CCNA Certificate
Bank of America July 2013 - Present
Vinson Mortgage September 2012 - July 2013
CenturyLink June 2008 - September 2012
American Mutual Mortgage October 2005 - June 2008
Skills
Sales, Loans, Loan Modifications, First Time Home Buyers, Loan Origination, Loan Servicing, VA loans, Home Equity Loans, FHA financing, Government Loans
Education
Columbia College 2011 — 2012
Bachelor of Science (BS), Business/Commerce, General
University of Kansas 1992 — 1995
Bachelor of Science (BS), Business/Commerce, General
CenturyLink March 2014 - Present
Cricket Communications October 2009 - January 2014
Cricket Communications December 2011 - April 2012
T-Mobile August 2003 - October 2009
Trinity Communications April 2002 - January 2003
Multi-Duti Manufacturing Inc March 2001 - March 2002
Skills
Training, Leadership, Customer Retention, Cross-functional Team..., Management, Process Improvement, Recruiting, Sales, Sales Operations, Sales Process, Coaching, Marketing Strategy, Budgets, Performance Management, Retail, Customer Experience, Customer Service, New Business Development, Strategic Planning
Education
Colorado State University-Global Campus 2009 — 2016
Bachelor of Science, Business Management
Colorado State University 2003 — 2007
Speech Communications Major
Front Range Community College 2005 — 2006
AA, Associate of Arts
Department of Veterans Affairs September 2012 - September 2013
Centurylink March 2011 - March 2012
ACS, a Xerox Company May 2009 - October 2010
Skills
Data Entry, Access, Outlook, Spreadsheets, Leadership, Microsoft Excel, Sales, Microsoft Word, Customer Service, Marketing, Process Improvement, Social Networking, Training
Education
Colorado Technical University-Online 2011 — 2013
Bachelors of Science, Financial Forensics and Fraud Investigation, 3.45
ABC Laboratories November 2014 - Present
CenturyLink October 2013 - October 2014
Empire Roller Rink July 2012 - June 2013
RadioShack June 2009 - July 2012
F.P.E. Inc. October 2004 - January 2009
Skills
Event Management, Entertainment, Customer Service, Marketing Strategy, Management, Marketing, Event Planning, Strategic Planning, Social Media, Hospitality, Budgets, Social Media Marketing, New Business Development, Television, Sales, Advertising, Sales Management, Team Building, Public Relations
Education
Columbia College 2013 — 2017
Bachelors of Arts Degree, Dual major in Business management and Business Human Resources
University of Arkansas-Business Development Center, Hiring and Managing Employees, 2008
CenturyLink November 2008 - Present
Qwest November 2003 - November 2008
Qwest July 2002 - November 2003
Qwest June 2001 - July 2002
Zephyr Graf-X May 2000 - May 2001
Skills
SQL, Software Development, Agile Methodologies, XML, SDLC, ASP.NET, .NET, HTML, Requirements Gathering, Requirements Analysis, Web Applications, Microsoft SQL Server, Visual Studio, Troubleshooting, C#, Web Development, Agile Web Development
Education
Colorado State University 1997 — 2001
B.S., Business Administration, Computer Information Systems
Colorado State University
Bachelor of Science
RES Americas October 2012 - Present
CenturyLink July 2012 - October 2012
Tri-State Generation & Transmission July 2011 - June 2012
Castle Meinhold & Stawiarski, LLC (CMS Holdings) April 2009 - March 2011
The NOVO Group August 2007 - December 2008
HMC January 2007 - June 2007
Synectics December 2004 - January 2007
Manpower Professional June 2003 - September 2004
St. Johns Hospital/Express Personnel Services August 2002 - June 2003
Skills
Recruiting, College Recruiting, Employee Benefits, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Sourcing, Onboarding, Employee Relations, HRIS, Talent Management, Interviews, Training, Sales, Background Checks, Taleo, Management, Hiring, Job Fairs, Job Descriptions, New Hire Orientations, Networking, Permanent Placement, PeopleSoft, Workforce Planning, Benefits Negotiation, Deferred Compensation, Human Resources, Employer Branding, Corporate Recruiting, Staffing Services, Contract Recruitment, Succession Planning, Temporary Placement, Screening, Screening Resumes, Benefits Administration, HR Policies, Behavioral Interviewing, Personnel Management, FMLA, Temporary Staffing, Executive Search, Performance Management, Employee Engagement, Resume Writing
Education
Colorado State University 1999 — 2001
BA, Psychology
Centurylink January 2012 - Present
Qwest/Century Link October 2010 - January 2012
Headquarters December 2005 - August 2008
B-122 SIG January 2003 - November 2005
Skills
Telecommunications, Team Leadership, Security, Team Building, Process Improvement, Microsoft Office, Training, Wireless, Change Management, IP, TCP/IP
Education
Colorado Technical University 2011 — 2012
Master's degree, Information Technology
American Public Universities 2006 — 2008
BS, IT Business management
CenturyLink October 1995 - Present
Qwest Communications October 1995 - July 2011
Qwest Communications 2003 - 2007
Education
Ohio University 2010 — 2012
Bachelor of Technical & Applied Studies
Columbus State Community College
Associate Degree, Computer Science
CenturyLink September 2014 - Present
CenturyLink Technology Solutions January 2013 - September 2014
MBS Direct January 2011 - September 2012
MBS Direct May 2006 - January 2011
MBS Textbook Exchange November 2001 - May 2006
Anheuser-Busch Companies, Inc. June 1999 - October 2000
Skills
E-Learning, Team Building, Team Leadership, Strategic Planning, Access, Process Improvement, E-commerce, Project Management, Account Management, Staff Development, Social Media, Strategic Partnerships, HTML, Public Speaking, Program Management, CSS, Microsoft Office, Email Marketing, Customer Service, PHP, SQL, Operations Management, Business Development, CRM, Product Development, Cross-functional Team..., Leadership, Management
Education
Columbia College 2006 — 2008
MBA, Business Administration
Missouri State University 1994 — 1999
BS, Computer Information Systems
CenturyLink May 2011 - Present
WildBlue Communications August 2004 - January 2010
Qwest June 1998 - July 2004
USWEST Communications May 1990 - June 1998
Skills
Six Sigma, Process Improvement, Program Management, Business Process, Testing, SAS programming, Quality Management, Data Analysis, Telecommunications, Scorecard Development, Troubleshooting, Balanced Scorecard, SDLC, Analysis, Leadership, Vendor Management
Education
Colorado State University-Pueblo
Business Administration and Management, General
CenturyLink June 2013 - Present
Leprino Foods May 2012 - May 2013
CenturyLink January 2011 - May 2012
Qwest Communications October 2008 - December 2010
Imperial Sugar Company October 2007 - September 2008
Merisant September 2006 - May 2007
Merisant 2005 - 2007
Starz Encore Group September 2000 - August 2004
Skills
Strategy, Cross-functional Team..., Financial Modeling, Competitive Analysis, Product Management, Analytics, Business Strategy, Financial Analysis, Telecommunications, Business Analysis, Mergers & Acquisitions, Business Development, Process Improvement, Program Management, Strategic Partnerships
Education
The University of Chicago Booth School of Business 2004 — 2006
MBA, Finance
Colorado State University 1996 — 2000
BA, Business
CenturyLink June 2000 - Present
Education
Colorado State University 1998 — 2000
JobberTechTalk January 2015 - Present
CTek Corp August 2014 - January 2015
CenturyLink May 2013 - August 2014
RTD January 2012 - May 2013
United Launch Alliance (ULA) February 2009 - January 2012
US Air Force Academy August 2008 - February 2009
Verizon August 2007 - August 2008
Standard & Poor's February 2007 - August 2007
Great-West Life June 2006 - February 2007
Skills
Software Development, Databases, Data Warehousing, Oracle, PL/SQL, Java, XML, Microsoft SQL Server, .NET, SDLC, Requirements Gathering, SQL, SharePoint, Requirements Analysis, Operating Systems, Testing, Software Project..., Program Management, Agile Methodologies, Management, SOA, Integration, Project Management, Virtualization, Apache, Team Building, Vendor Management, Linux, Business Intelligence, Team Leadership, Scrum, Tomcat, Visio, CRM
Education
Colorado Technical University 1991 — 1995
Computer Software Engineering
CenturyLink January 2001 - Present
Skills
Testing, Quality Center, Software Quality..., Telecommunications
Education
Columbia College
Alcatel-Lucent October 2011 - Present
CenturyLink May 2011 - October 2011
Alcatel-Lucent January 2011 - April 2011
Sprint September 2008 - March 2009
Sprint November 2005 - September 2008
Sprint January 1999 - November 2005
Sprint May 1998 - January 1999
Aerotek October 1997 - May 1998
Skills
Routing, LTE, Computer Network..., Technical Support, VoIP, Software Documentation, Telecommunications, Troubleshooting, Network Engineering, Networking, Service Delivery, Integration, CDMA
Education
Blinn College 1995 — 1996
Certification, Office Technology
Columbia College 1993 — 1993
Liberal Arts Curriculum
CenturyLink December 2001 - Present
Sprint December 1997 - June 2001
The Dalton School, The Barstow School, The Kansas City, Missouri School District September 1977 - June 1997
Skills
IP, VoIP, MPLS, Telecommunications, Ethernet, ATM networks, Network Engineering, Frame Relay, DSL, Cisco Technologies, WAN, SIP, DWDM, Switches, Network Design, Wireless, T1, Computer Network..., Networking, LAN-WAN, Routing, Routers, Telephony, Broadband, VPN, Network Architecture, Unified Communications
Education
Harvard University Graduate School of Education 1980 — 1991
Doctor of Education (Ed.D.), Administration Planning Social Policy
Columbia University in the City of New York 1972 — 1974
A.B., French and Music
Oberlin College 1970 — 1974
Candidate, French and Music
CenturyLink November 2010 - Present
Qwest October 2000 - December 2010
Skills
Billing, Customer Service, Access, Telephone Skills, Problem Solving, Data Entry, Documentation, Microsoft Office, Customer Relations, Excel, Outlook, PowerPoint, Word, Supervisory Skills, Scheduling, Spreadsheets, Administrative Support, Administration, Accounts Receivable, Teamwork, Typing, Invoicing, Customer Satisfaction, Call Center, Troubleshooting, SAP, Data Analysis, Windows, XP, Team Leadership, Call Centers, Microsoft Word, Software Documentation, Training, Microsoft Excel, Computer Hardware, Networking, SharePoint, Process Scheduler, Process Improvement, Administrative..., Windows XP
Education
Colorado Technical University 2005 — 2009
associates, IT
St. Catherine University May 2014 - Present
CenturyLink April 2010 - May 2014
Qwest Communications July 2008 - April 2010
Eschelon Telecom October 1999 - May 2008
Integra Telecom October 1999 - May 2008
Skills
MPLS, Telephony, Telecommunications, Collaborative Problem..., Ethernet, Managed Services, VoIP, Wireless, Networking, Security, Unified Communications, SIP
Education
Colorado State University 2003 — 2005
Master of Business Administration (M.B.A.)
CenturyLink March 2013 - Present
CenturyLink March 2010 - Present
Qwest July 2007 - Present
Qwest Software Services July 2007 - March 2010
American Medical Response/EMSC 2005 - June 2007
American Medical Response 2005 - 2007
Emergency Medical Services Corp 2005 - 2007
EMSC 2005 - 2007
Qwest Communications June 2002 - January 2005
Skills
Program Management, SDLC, Telecommunications, Systems Engineering, Agile Methodologies, Visio, Project Management, Requirements Analysis, Vendor Management, Software Project..., VoIP, Management, Information Technology, Integration, Business Analysis, Cloud Computing, Process Improvement
Education
Colorado State University 1985 — 1990
Bachelor of Science, Human Development and Family Studies
CenturyLink April 2015 - Present
Hortonworks July 2013 - February 2015
BMC Software October 2011 - July 2013
VMware July 2010 - October 2011
VMware - SpringSource Worldwide Professional Services May 2010 - July 2010
Aurora Bank FSB February 2009 - May 2010
Oracle June 2008 - January 2009
BEA Systems January 2007 - May 2008
BEA Systems February 2004 - May 2008
BEA Systems February 2002 - February 2004
Skills
Business Process..., Program Management, Process Management, Leadership, Vendor Management, Process Improvement, Business Process, Proposal Writing, CRM, Cross-functional Team..., Contract Negotiation, Strategic Planning, Business Intelligence, Integration, Relationship Management, Management, Project Management
Education
University of Economics in Prague 1999 — 1999
Colorado State University 1995 — 1999
Bachelor of Arts, Social Sciences
CenturyLink January 2009 - Present
Sun Microsystems November 2004 - December 2008
Qwest Communications August 2001 - November 2004
AIG June 1999 - August 2001
Skills
Risk Management, Captives, Insurance, Negotiation, Finance, Commercial Insurance, Property & Casualty..., Workers Compensation, Underwriting, Management, Claim, Program Management, Process Improvement, Casualty, Liability, Risk Analysis, Claims Management, Casualty Insurance, Leadership
Education
Colorado State University 2008 — 2010
MBA, Business
University of Georgia - Terry College of Business 1995 — 1999
BBA, Risk Management & Insurance
CenturyLink January 2013 - Present
Education
Columbus State Community College 2001 — 2004
Carroll Rehma Motors December 2012 - Present
Mid America Wireless June 2009 - November 2012
CenturyLink February 2008 - June 2009
AT&T MOBILITY September 1999 - January 2008
Skills
Customer Retention, B2B, Sales Process, Wireless, Sales, Direct Sales, Sales Management, Solution Selling, Sales Operations, Account Management, Customer Satisfaction, Customer Experience, Retail, Leadership, Quotas, Telecommunications, Salesforce.com, Automotive Sales...
Education
Columbia College 2011 — 2012
Associate's degree, Business Administration and Management, General
CenturyLink November 2013 - September 2015
CenturyLink July 2002 - November 2013
QWEST COMMUNICATIONS CORP January 1999 - March 2000
Skills
Managed Services, Telecommunications, Solution Selling, Salesforce.com, VoIP, Call Centers, Cloud Computing, Unified Communications, Direct Sales, SaaS, Strategic Partnerships, Sales Process, Co-location, Telephony, Management, IP
Education
Colorado State University
Bachelor of Science (B.S.), Wildlife Biology
Eastern Michigan University
Bachelor of Arts (B.A.), Written Communications
CenturyLink April 2011 - Present
Qwest Communications August 1989 - April 2011
Skills
DWDM, Ethernet, MPLS, Telecommunications, IP, Network Design, WAN, MPLS VPN, Fiber Optics, Metro Ethernet, SIP, VoIP, SDH, Optical Fiber, Broadband, Telephony
Education
Colorado State University 1995 — 1999
Bachelor of Business Administration (B.B.A.)
Verizon November 2014 - March 2015
Kaiser Permanente September 2014 - November 2014
Xcel Energy September 2013 - July 2014
CenturyLink December 2010 - December 2011
Cigna October 2008 - October 2009
Intecon, LLC August 2007 - August 2008
Verizon January 2007 - June 2007
Raytheon Polar Services March 2005 - November 2005
MCI/WorldCom October 1999 - March 2003
Pikes Peak Mental Health Center October 1993 - October 1999
Skills
Project Management, PMBOK, Team Management, Microsoft Project, Microsoft Visio, Microsoft Office, SharePoint, Planview, Data Center Design,..., Fiber Optic Transport..., Wireless Technology:..., Network/Telecommunicatio..., Voice over Internet..., LAN/WAN Topology, Transmission Circuits /..., Central Office (LEC)..., National Fiber..., Circuit Implementation..., ISP / OSP : Inside..., Network Data and Fiber..., Fiber Documentation:..., Outside Plant..., Trenching, boring,..., Manhole/handhole..., Fiber / copper...
Education
Colorado State University 1982 — 1986
BS Electronics Engineering and Technology
CenturyLink April 2010 - October 2011
Translations at Sprint September 2006 - March 2008
Sprint through Yoh March 2006 - September 2006
Sprint PCS December 2000 - December 2002
Sprint through Thornton Communications January 2000 - September 2000
Sprint through Thornton Communications March 1999 - April 1999
Frontier Communications November 1998 - March 1999
Sprint October 1997 - November 1998
Sprint through Thornton Communications October 1997 - November 1998
Aerial Communications November 1996 - March 1997
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Global Management, 3.69
DeVry Institute of Technology 1993 — 1996
Bachelors of Science in Telecommunications Management, Telecommunications Management
Columbia College 1980 — 1983
Bachelors of Social Work, Social Work
CenturyLink July 2009 - Present
EMBARQ 2007 - 2009
Sprint Nextel 2001 - 2007
Skills
Broadband, Privacy Law, Regulatory Affairs, Wireless, Telecommunications, Contract Negotiation, Litigation, Legislative Relations, IP, Strategy, Ethernet, Vendor Management, Mobile Devices, Regulations, VoIP, Federal Government
Education
Columbia Law School 1984 — 1987
JD
Davidson College 1980 — 1984
AB
CenturyLink February 2004 - January 2012
Colorado Mountain News Media September 2002 - January 2004
Vail Daily 2002 - 2004
Concentra September 2000 - June 2002
Education
Colorado State University 1994 — 1998
Science, Exercise and Sports
CenturyLink January 2015 - Present
Avaya February 2007 - May 2014
Qwest August 2003 - February 2007
Lucent Technologies September 1996 - July 2001
Skills
Telecommunications, Software Development, Systems Engineering, User Experience Design, Unix, Usability Studies, SIP, System Testing, Technical Documentation, Customer Support, Microsoft Office, Visio
Education
University of Colorado Boulder 1988 — 1990
Master of Engineering (MEng), Engineering Management
Colorado State University-Pueblo 1980 — 1984
Bachelor of Science (B.S.), Computer Science
CenturyLink 2009 - Present
CenturyLink 2008 - Present
CenturyLink August 1995 - Present
CenturyLink 1995 - Present
Sprint 1995 - 2006
NCTI March 1990 - August 1995
Jones/NCTI 1990 - 1995
Skills
Telecommunications, Broadband, IP, Product Management, Product Marketing
Education
Columbia College 1990 — 1994
BS/BA, Business Management/Marketing
CenturyLink November 2011 - Present
CenturyLink June 2011 - December 2011
CenturyLink May 2008 - June 2011
Qwest Communications June 2006 - May 2008
Qwest Communications May 2004 - June 2006
Skills
Vendor Management, Financial Reporting, Telecommunications, Variance Analysis, Business Case, Team Leadership, Product Marketing, Management, Leadership, Finance
Education
Colorado State University
BS, Business - Accounting Concentration
CenturyLink May 2000 - Present
Skills
Quality Center, Test Planning, WinRunner, Test Automation, QTP, System Testing, Test Cases, Regression Testing, Telecommunications, Software Quality..., LoadRunner, Testing, Functional Testing, Test Case Generation
Education
Colorado Technical University
CenturyLink November 2004 - Present
Qwest Communications May 1999 - November 2004
CenturyLink February 1998 - May 1999
Skills
Vendor Management, Telecommunications, Call Center, Managed Services, VoIP, Data Center, Team Building, Project Management, Wireless, Program Management, Visio, Account Management, Integration, PMP, Management, Cross-functional Team..., Call Centers
Education
Colorado State University 1991 — 1995
BA, Liberal Arts
CenturyLink Business April 2014 - Present
CenturyLink September 2009 - April 2014
Verizon Wireless May 2007 - December 2008
Skills
Cold Calling, Customer Satisfaction, Selling, Telecommunications, Training, Marketing, Management, Wireless, Coaching, Small Business, Direct Sales, Sales, Customer Retention, Leadership, Sales Operations
Education
Colorado State University-Pueblo 2002 — 2006
Bachelor's of Science, Business Administration; an emphasis in management and marketing
Leadership Pueblo
Leadership Pueblo
CenturyLink July 2013 - Present
United States Air Force June 1975 - May 1997
Skills
Telecommunications, RFP, Vendor Management, Contract Negotaions, Subjtect Matter Expert..., Managed Services, Program Management, Pre-sales, Outsourcing, Contract Negotiation, Solution Selling, Analysis, CRM, Salesforce.com, Cross-functional Team..., Sales Operations, Professional Services, IP, Drafting Agreements, Business Strategy, Contract Management, Business Process, Business Development, Project Management, Management, Process Improvement, Cloud Computing, Call Centers
Education
University of Phoenix
Doctorate Business Administration, Business Administration
Colorado Technical University 2003 — 2007
MBA, Business
CenturyLink April 2011 - Present
Qwest Communications March 2000 - April 2011
US West January 1998 - March 2000
Transamerica Commercial Finance Corporation March 1988 - November 1997
First Federal Savings and Loan Assoc. of Colorado Springs June 1983 - March 1988
Skills
Risk Management, Telecommunications, Call Centers, Legal Compliance, Regulatory Affairs, Contract Negotiation, Vendor Management
Education
Colorado State University 1977 — 1983
BS, Business/Marketing
CenturyLink April 2011 - Present
CenturyLink January 2008 - April 2011
Skills
Call Centers, Managed Services, T1, Telecommunications, Telephony, Vendor Management, VoIP, Broadband, Collaborative Problem..., MPLS, Process Improvement, Program Management
Education
Columbia College 1996 — 1999
Bachelor's degree, Political Science and Government
CenturyLink May 2000 - Present
Education
Colorado Technical University 2003 — 2005
MBA, Project Management
CenturyLink November 1998 - Present
Skills
Telecommunications
Education
Creighton University 1992 — 1994
Master Business Administration
Colorado State University 1987 — 1991
Bachelor of Science
CenturyLink January 2000 - Present
Skills
Cloud Computing, Co-location, Direct Sales, Ethernet, IP, Managed Services, SaaS, Sales Engineering, Selling, Solution Selling, Strategic Partnerships, T1, Telecommunications, Unified Communications, VoIP, Wireless
Education
Colorado State University 1993 — 1998
BSME, MECHANICAL ENGINEERING
IRQ Technology September 2010 - Present
Cox Business December 2009 - September 2010
CenturyLink February 2009 - December 2009
Academy of the Sacred Heart, Grand Coteau, LA June 2005 - February 2009
Remington College April 2006 - May 2006
Louisiana Farm Bureau May 2003 - June 2005
Academy of the Sacred Heart August 2002 - March 2003
Skills
IT Management, Business Analysis, IT Strategy, ITIL, IP Phones, Management, Project Management, Project Planning, Computer Hardware, Computer Repair, Networking, Network Administration, Network Design, Computer Network..., Entrepreneurship, Small Business, Sales, Microsoft Office, Microsoft Exchange, Business Strategy
Education
Colorado Technical University 2005 — 2007
Bachelor, Business Administration
Remington College 2001 — 2003
Associate, Computer Netowrking
Mercury May 2011 - April 2013
CenturyLink April 2009 - May 2011
Americana Development 2007 - 2009
Skills
Management, Selling, Leadership, Cross-functional Team..., Sales Operations, Contract Negotiation, Sales, Strategic Planning
Education
University of Denver - Daniels College of Business 2009 — 2012
Masters of Science, Real Estate, Construction Management
Colorado State University 1993 — 1997
Business Administration, Finance
ETC October 2011 - Present
CenturyLink February 2008 - October 2011
Education
Colorado Technical University 2009 — 2010
Master of Business Administration (M.B.A.), Computer/Information Technology Administration and Management
CenturyLink April 2011 - Present
Qwest Communications June 2009 - March 2011
Qwest Communications April 2007 - June 2009
Independent Contractor 2000 - 2007
General Electric (NBC) - Westinghouse (CBS) KCNC-TV July 1989 - March 1999
Time, Inc., American Television and Communications Corp. 1980 - 1984
Skills
Sarbanes-Oxley Act, Financial Reporting, SEC filings, Accounting, Internal Controls, Financial Analysis, Auditing, PeopleSoft, Sarbanes-Oxley, US GAAP, Forecasting, Internal Audit, GAAP, Variance Analysis, Financial Accounting, General Ledger, CPA, Tax, Hyperion Enterprise, Sales Tax, Tax Research, Fixed Assets, Tax Returns, Revenue Recognition, Mergers & Acquisitions, Journal Entries, Consolidation, Depreciation, Income Tax, Tax Accounting, Corporate Tax, Finance, Hyperion, Account Reconciliation
Education
University of Colorado Denver 2001 — 2002
Accounting
Webster University 1991 — 1994
M.B.A.
Colorado State University 1977 — 1978
BS Business Admin, Finance
University of Tampa 1975 — 1976
Finance / Accouting
CenturyLink June 2006 - Present
Navigant January 2002 - June 2006
Education
University of Denver - Daniels College of Business 1999 — 2001
Master of Business Administration (M.B.A.), Finance, General
Colorado State University 1995 — 1999
Bachelor of Science (B.S.), Finance, General
CenturyLink September 2015 - Present
Gilbarco Veeder Root (Danaher) June 2014 - August 2015
Danaher Corporate February 2013 - June 2014
Danaher Corporate January 2011 - January 2013
Danaher Corporate August 2008 - December 2010
Hach Company (Danaher) June 2010 - August 2010
Hach Company (Danaher) May 2008 - August 2008
Skills
Recruiting, College Recruiting, Leadership Development, Project Management, Human Resources, Market Research, Management, Marketing, Problem Solving, Training, Employer Branding, Resume Writing, Talent Management, Event Planning, Leadership, Cross-functional Team..., Product Management, Strategy, Kaizen, Marketing Communications, Diversity Training, Corporate Recruiting, Interviewing Skills, Career Consulting, Employee Relations, Organizational..., Career Counseling, Process Improvement
Education
DePaul University 2014 — 2015
Certificate, Project Management
Colorado State University 2006 — 2010
Bachelors of Science, Business Administration
University of Economics in Prague 2009 — 2009
Study Abroad, Central and Eastern European Studies
CenturyLink December 2012 - Present
Raytown School District August 2009 - August 2014
CenturyLink September 2010 - December 2012
Nokia Siemens Networks August 2010 - December 2012
Ericcson February 2011 - May 2011
AT&T September 1980 - September 2010
JADE Alarm September 1980 - September 1982
Skills
Computer Network..., DSL, VoIP, Network Engineering, DWDM, Switches, Broadband, Telecommunications, Frame Relay, Fiber Optics, Networking, Ethernet, BGP, Cisco Technologies, OSPF, Network Design, Routers, ATM networks, Computer Hardware, EIGRP, Wireless, Provisioning, T1, LAN-WAN, Troubleshooting, Job Requirements..., Wireless Networking, IP, WAN, CCNA, Security, TCP/IP, SDH, MPLS, Optical Fiber, Cisco Routers, Telephony, Network Architecture, CDMA, SS7, Juniper, System Deployment, LTE, SIP, Cellular Communications, UMTS, Software Installation, 3G, DS3, Hardware
Education
Colorado Technical University 2013 — 2018
Bachelor's degree, Management Information Systems and Services
Colorado Technical University-Online 2013 — 2018
Bachelor's of Science in Information Technology, Data Management, 4.00
Colorado Technical University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Data Management
Ottawa University 2001 — 2011
Bachelor's; seeking my Bachelors' degree, Information Technology, 4.0
SBC Center for Learning 1980 — 2010
Associate Degree * 80 hours; Bachelor's, information technology and electronics; network technology
Blue River Community College 2000 — 2003
Information Technology Certificate, Information Technology, 4.0
CenturyLink April 2015 - Present
Global Endeavours Inc November 2004 - Present
Skills
Customer Service, Management, Solution Selling, Training, Sales, Telecommunications, Contract Negotiation, Sales Management, Operations Management, Selling, Performance Management, Entrepreneurship, Employee Training, Budgets, Cloud Computing, Social Media, Time Management, Salesforce.com
Education
Colorado Technical University 2015 — 2018
Doctor of Computer Science, Information Assurance
CSU - Global 2012 — 2014
Masters, Management (IT Management)
Texas Christian University 1997 — 2001
Bachelor of Science, Psychology
North Hunterdon HS
IBM March 2014 - Present
Sprint by Wireless View October 2012 - March 2014
CenturyLink January 2011 - January 2012
U.S. Cellular March 2009 - October 2010
Skills
Call Center, Troubleshooting, Customer Service, Telecommunications, DSL, Account Management, Avaya, Customer Satisfaction, Telephony, VoIP, Long Distance, Microsoft Office, Customer Experience, Wireless, Ethernet, Customer Retention, Team Leadership, Technical Support, Training, Call Centers, Inventory Management, Sales, Networking, Time Management, Mobile Devices, Selling, Retail, Cold Calling, Direct Sales, B2B, Leadership, Management, Contract Negotiation, Cellular Communications, New Business Development, Team Building, Process Improvement, Operations Management, Marketing, Sales Process, Marketing Strategy, Project Management, Market Planning, Coaching, Mobile Marketing, 4G, Interviews, Advertising, Social Networking, Online Marketing
Education
Columbia College 2002 — 2005
BS Marketing and BA Business Management, Marketing and Business Management, B
Columbia College 2002 — 2005
BS Marketing and BA Business Management and Administration, Marketing/Marketing Management, General
Hickman High School
Diploma for General Studies, certified in Microsoft Applications
MIchael Manley Appraisals 2009 - Present
Stampin' Up! Independent Demonstrator August 2006 - Present
CenturyLink March 1967 - February 2002
Skills
Microsoft Office, Customer Service, Microsoft Word, Teaching, Outlook, PowerPoint, Public Speaking, Budgets, Research, Photoshop, Editing, Strategic Planning, HTML, Art, Team Building, Event Management, Social Media, Fundraising, Training
Education
Broomfield High School
Colorado State University
Sears Holdings Corporation July 2006 - Present
CenturyLink June 2005 - June 2006
JCPenney January 2003 - July 2005
Education
Colorado Technical University
Business
James S. Rickards High
CenturyLink October 2009 - August 2014
CenturyLink April 2008 - October 2009
CenturyLink February 2006 - April 2008
CenturyLink February 2004 - February 2006
CenturyLink September 2002 - February 2004
Hampton Inn September 1997 - July 2001
Skills
Call Center, Telecommunications, Vendor Management, Managed Services, Workforce Management, Cross-functional Team..., Process Improvement, Customer Experience, Wireless, VoIP, RFP, Program Management, Microsoft Office, Microsoft Excel, PowerPoint, Auditing, Analysis, Quality Assurance, Collections, Project Management, Outsourcing, Invoicing, Team Leadership, Avaya, Customer Satisfaction, Team Building, Call Centers, Customer Retention, Leadership, Sales Operations, Telephony, Avaya Technologies, Operations Management, Product Management
Education
Colorado State University 1996 — 2000
CenturyLink November 2010 - Present
CenturyLink November 2009 - November 2010
Education
Columbia College
waynseville vo tech
2 year vo tech degree, Carpentry/Carpenter
CenturyLink 1977 - 2012
Skills
Microsoft Office
Education
Colorado State University
CenturyLink July 1998 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Colorado State University 1977 — 1981
CPA, Business Administration and Management, General
CenturyLink March 2014 - Present
Dollar General April 2013 - March 2014
Monroe Housing Authority November 2011 - March 2014
Ted Grace, CPA January 2010 - March 2014
University of Louisiana at Monroe June 2011 - December 2012
ACCENT Marketing April 2009 - February 2010
Walmart November 2007 - April 2009
Subway May 2005 - November 2007
Skills
QuickBooks, Microsoft Excel, Microsoft Word, Cash Register, Customer Service, Filing, Teamwork, Data Entry, PowerPoint, Microsoft Office, Fundraising, Research, Time Management, Facebook, Telephone Skills
Education
Colorado Technical University 2015 — 2017
Master of Business Administration (M.B.A.), Finance, General
University of Louisiana at Monroe 2007 — 2013
Bachelors Degree in Accounting, Accounting
West Ouachita High School 2003 — 2007
Diploma, General, 4.0
FTS USA May 2013 - August 2013
CenturyLink January 2013 - May 2013
Comcast Cable June 2009 - January 2013
Comcast Cable November 2004 - June 2009
Time Warner Cable February 2004 - November 2004
Global Solutions Electronics Company July 2003 - February 2004
Time Warner Cable March 1999 - July 2003
Sprint August 1998 - March 1999
US Navy October 1995 - May 1998
US Navy July 1993 - October 1995
Skills
Telecommunications, Project Management, Wireless, Troubleshooting, VoIP, Java, TCP/IP, Requirements Analysis, IP, Testing, Mobile Devices
Education
NCTI Advanced Technician 2004 — 2005
Broadband Internet and Cable TV Coursework, 3.8 GPA
NCTI System Technician 2002 — 2003
Broadband Internet and Cable TV Coursework, 4.0 GPA
McHenry County College 1996 — 1997
Computer Science / Information Systems Coursework, 3.8 GPA
Naval Recruiter, Naval Leadership 1993 — 1995
Persuasive Communication Certification
Naval Fire Control (Class A & C)/ Navy Nuclear Power 1990 — 1992
Colorado State University 1987 — 1988
Mathematics and Computer Science
CenturyLink
Skills
Telecommunications, Managed Services, Unified Communications, Solution Selling
Education
Colorado State University
Business Administration and Management, General
CenturyLink 2001 - Present
Skills
Research, Teaching, Photoshop
Education
William Woods University 2004 — 2006
Bachelor of Applied Science (BASc), Business Administration and Management, General
Columbia College
Associate of Arts (AA), Business Administration and Management, General
CenturyLink March 2000 - Present
CenturyLink June 2003 - April 2015
CenturyLink June 2001 - June 2003
CenturyLink March 2000 - June 2001
Skills
Telecommunications, SIP, Vendor Management, Networking, SS7, Circuit Design, Switches, Telephony, Contract Negotiation, Data Center, Troubleshooting, Network Engineering, WAN
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Phoenix 2013 — 2014
Business Administration and Management, General
Ameren Missouri February 2012 - Present
CenturyLink October 2007 - February 2012
Ron Irvin Custom Cabinetry March 2007 - October 2007
Education
Columbia College 2010 — 2013
CenturyLink September 2014 - Present
Brown Lawn April 2014 - August 2014
University of Missouri October 2009 - April 2014
Skills
Research, Microsoft Office, Data Analysis, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word, Social Media, Teamwork, Statistics, Editing
Education
University of Missouri-Columbia 2009 — 2016
Bachelor's degree, Health Services/Allied Health/Health Sciences, General, 3.5
Columbia College 2007 — 2009
Associate's degree, General Studies, 4.0