CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
Sprint February 2013 - Present
CenturyLink May 2009 - February 2013
Sprint October 2006 - March 2009
Nextel Partners March 2002 - October 2006
Verizon Wireless 2000 - 2002
Triton PCS 1999 - 2000
Alltel Wireless 1998 - 1999
Alltel Wireless 1996 - 1998
Education
King University 2011 — 2014
Bachelor's Degree, Business Administration - BBA // Concentration in Information Technology, 4.0
Northeast State Community College 2009 — 2011
Classes for Transfer to King University, Information Technology, 4.0
United States Army National Guard 1993 — 1999
Communications Networking and Repair, Signal Support Systems Specialist
CenturyLink January 2013 - Present
CenturyLink October 2011 - December 2012
CenturyLink September 2011 - December 2012
Skills
Broadband, Business Case, Telephony, Computer Network..., Wireless, IP, Call Center, Provisioning, Call Centers, MPLS, Microwave, Project Management, Telecommunications
Education
Northeastern Junior College 1975 — 1977
Fountain Ft Carson High School 1970 — 1975
CenturyLink March 2014 - Present
Tangible Software January 2011 - February 2014
EMG ACQUISITION LLC February 2005 - May 2008
United States Navy (USS Bataan) March 2000 - March 2005
H.E.B PANTRY GROCERY COMPANY June 1993 - February 2000
Skills
Cisco devices, Ubuntu, Netgear, Router Configuration, Firewall Management, Security+, Syslog, Network Security, Firewalls, Cisco Technologies, Information Security, Security, Red Hat Linux, Computer Security, Unix, Networking, System Administration, Information Assurance, VMware
Education
Northern Virginia Community College 2010 — 2011
Career Studies Certificate, Cisco Networking Academy, A
Self study 2010 — 2010
Certified, Security + (2009)
Tidewater Community College 2010 — 2010
Certification of completion, Certified, Network +
Strome College of Business 2007 — 2010
Business Administrator, Network Engineering
CenturyLink May 2011 - Present
Embarq March 2008 - May 2011
Embarq April 2001 - March 2008
Sprint March 1999 - April 2001
Skills
Telecommunications, Call Centers, Visio, Microsoft Excel, Data Analysis, Microsoft Word, Process Improvement, Business Analysis, Program Management, Software Documentation, Sales, Forecasting, Quality Assurance, Oracle SQL Developer, Access Database, MS Project, Invoice Processing, Newsletters, Executive Calendar..., Travel Management, Event Planning, Community Outreach, SAP, Analysis, Training, Access, Microsoft Project, Team Building, Leadership
Education
North Carolina Agricultural and Technical State University 1993 — 1997
Bachelor, Accoutning
Black Box Network Services April 2015 - Present
Comcast Business May 2014 - April 2015
CenturyLink February 2009 - May 2014
Muzak Functional Communications September 2000 - October 2008
NAPA Auto Parts September 1995 - September 1998
Champion Auto Group September 1992 - September 1995
Skills
VoIP, Account Management, Direct Sales, MPLS, Telephony, Solution Selling, Salesforce.com, Sales, SIP Trunking, Networking, Cloud Computing, T1, B2B, Managed Services, Cisco Technologies, Ethernet, Telecommunications, Wireless, Sales Process, Marketing, Data Center, Unified Communications, PRI, Avaya, Co-location, Cold Calling, Sound, IP, WAN, Data, Automotive Aftermarket, Music, Hosted Services, Metro Ethernet, SIP, LAN-WAN, Customer Retention, Disaster Recovery, Storage, Long Distance, Enterprise Software, Private Line, Channel Partners, Selling, SaaS, Strategic Partnerships, Mitel, Shoretel, NEC
Education
Mitel Certified Sales Professional
PJF Sales Training
Cisco Sales Certified
Sandler Sales Training 2007 — 2008
Sales Board Sales Training
North Hennepin Community College 1992 — 1994
Avaya Sales Certified 2015
Eden Prairie Technical College
CenturyLink July 2015 - Present
PrimeLending June 2013 - April 2014
Waldorff Insurance & Bonding, Inc. February 2012 - December 2013
Sprint Nextel August 2012 - July 2013
Verizon Wireless April 2011 - January 2012
First Baptist Church of Fort Walton Beach, FL 2008 - 2011
Verizon Wireless June 2008 - January 2009
Cinco Baptist Church May 2006 - June 2008
Verizon Wireless January 2002 - May 2006
Skills
Team Building, Public Speaking, Customer Service, Insurance, Strategic Planning, Sales, Account Management, New Business Development, Sales Management, Direct Sales, Selling, Social Media Marketing, Coaching, Microsoft Office, Marketing, Negotiation, Leadership, Training, Social Networking, Small Business, Customer Retention, Team Leadership, Cold Calling, Customer Satisfaction, Sales Process, Event Planning, Leadership Development, Recruiting, Salesforce.com, Fundraising, Budgets, Advertising, Social Media, Contract Negotiation, Management
Education
Northwest Florida State College 1995 — 1998
Education
ActioNet, Inc. September 2015 - Present
Metro Systems Inc. February 2015 - September 2015
US Navy Reserve 2010 - September 2015
CenturyLink April 2013 - February 2015
CSC June 2010 - April 2013
CSC 2010 - 2011
Sprint 2009 - 2010
CR Wireless 2008 - 2009
Alltel Wireless 2007 - 2009
Skills
ITIL v3 Foundations..., ITIL, Network Administration, Network Security, Network Engineering, Cisco Technologies, Juniper, Microsoft Technologies, Windows Server, Blackberry Enterprise..., Blackberry OS, Android, Remedy Ticketing System, HP Service Manager, Solarwinds, Software Documentation, Vendor Management, HP Network Node Manager, Information Assurance, Cisco IOS, Troubleshooting, Active Directory, Computer Hardware, Windows 7, LAN-WAN, Help Desk Support, Switches, Viso, Servers, Security, Visio, Networking, XP, Security+, Technical Support, Information Security, System Administration, Virtualization, Windows XP, Information Technology, VMware, IT Service Management, Information Security..., Cabling, Cisco Routers, DHCP, DNS, IT Management, SharePoint, Microsoft Exchange
Education
Northern Virginia Community College 2013 — 2013
Network & Systems Administration, Cisco
W.T. Woodson 1998 — 2001
CenturyLink August 2014 - Present
Goodman Networks...Network Knowledge Delivered April 2014 - August 2014
Killion Communication Consultants, Inc. October 2013 - April 2014
Clearfield May 2010 - August 2013
Great Clips, Inc. April 2008 - May 2010
Skills
Microsoft Office, Windows, General Administrative..., Data Entry, Customer Satisfaction, Receptionist Duties, Telecommunications, Fiber Optics, Optical Fiber, Fusion Splicing, Quality Control, Fiber Optic Cable, Employee Training, 5S, Microsoft Word, Manufacturing, Leadership, Troubleshooting, Testing, Quality Assurance, Broadband, DSL, FTTx, IP, Cross-functional Team..., Ethernet, Lean Manufacturing, Microsoft Excel
Education
North Hennepin Community College
Associate of Arts (A.A.)
CenturyLink April 2014 - Present
Insight Global November 2013 - April 2014
ASK Staffing, Inc February 2013 - November 2013
ASK Staffing November 2012 - December 2012
MCNC May 2009 - October 2012
Verizon Business October 2006 - May 2009
Radio One September 1999 - January 2008
State Employees’ Credit Union December 1995 - March 2003
US Army July 1991 - July 1994
Skills
Cisco Certified, CCNA, LAN-WAN, EIGRP, OSPF, Cisco Routers, Catalyst Switches, BGP, Juniper, CCNP, Cisco VoIP
Education
North Carolina State University
B.A, Communication
Denver Rides LLC November 2013 - Present
Level 3 Communications August 2013 - Present
MillerCoors March 2012 - Present
Mascot December 1997 - Present
CenturyLink September 2008 - August 2013
CenturyLink September 2007 - September 2008
CenturyLink July 2006 - September 2007
CenturyLink August 2003 - July 2006
Skills
Management, Forecasting, Customer Service, Telecommunications, Invoicing, Call Centers, Social Media, Sales Process, Diplomacy, GLBT issues, Promotions, Social Promotion
Education
Northeastern Junior College 2000 — 2002
Associate's degree, Business Administration and Management, General
CenturyLink August 2005 - Present
Huedo Diagnostics LLC June 2004 - July 2005
Skills
Team Building, Customer Service, Public Speaking, Microsoft Word, Strategic Planning, Management, Training
Education
University of the Incarnate Word 2001 — 2004
Bachelor of Business Administration (BBA), Sports Management
Northeastern Oklahoma A&M College 1999 — 2001
General Studies, General Studies
CenturyLink Federal Solutions December 2013 - Present
CenturyLink November 2012 - Present
Rosenthal Land Rover Jaguar April 2012 - November 2012
Rosenthal Nissan/Mazda January 2005 - January 2012
Ourisman World of Ford January 2004 - January 2005
Skills
Automobile, Automotive Aftermarket, Reynolds & Reynolds, Tires, Microsoft Office, Microsoft Excel, Dealer Management, Automotive Engineering, Automotive Parts, Project Management, Customer Retention, Business Relationship..., Business Analysis, Budget, Logistics, Budgets, Retail, Negotiation, Telecommunications, Sales Management, Process Improvement, Networking, Management, Salesforce.com, Cisco Technologies, Customer Satisfaction, Account Management, New Business Development, Vendor Management, Reynolds, Team Building, Team Leadership, Customer Service, Sales, Solution Selling, Program Management, Cross-functional Team..., Training, Leadership, Analysis, Business Development, Sales Process
Education
Villanova University 2012 — 2012
Six Sigma, Six Sigma
Troy University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Northern Virginia Community College 2008 — 2009
Associate of Science (AS), Business Administration and Management, General
CenturyLink May 2012 - Present
Brite Media Group 2007 - 2012
Skills
Direct Sales, Account Management, Selling, Strategy, Sales, Sales Management, Sales Operations, Sales Process, Team Leadership, New Business Development, B2B, Solution Selling
Education
Northeast Wisconsin Technical College
CenturyLink March 1997 - Present
Skills
Telecommunications, Billing, Forecasting, Call Center, Budgeting, Budgets, Call Centers, Process Improvement, Analysis, Training, Invoicing, Customer Service, Microsoft Office, Employee Relations, Leadership, Customer Satisfaction, Management, Business Analysis
Education
North Carolina Wesleyan College
BS, Accounting
CenturyLink June 2013 - Present
Align October 2012 - May 2013
Verizon Business July 2009 - August 2012
Bank of Scotland May 2007 - May 2009
Massachusetts Eye and Ear May 2006 - May 2007
Zwicker & Associates, P.C. 2002 - 2006
ProAct Technologies Formerly Interlynx 1999 - 2001
Adams, Harkness & Hill July 1998 - August 1999
USTelecenters November 1996 - June 1998
Skills
Citrix Metaframe, Active Directory, Firewalls, Network Architecture, VMware, Disaster Recovery, Virtualization, VMware ESX, Security, Data Center, Microsoft Exchange, Citrix, Windows Server, Cisco Technologies, VDI, Storage, ITIL, System Administration, Servers, Blackberry Enterprise..., Integration, Information Technology, IT Operations, Cloud Computing, SAN, vSphere, Storage Area Networks, Network Administration, Operating Systems, VPN, Telecommunications, Networking, Switches, Troubleshooting
Education
Northern Essex Community College 1994 — 1997
A.S., Computer Science
Central Catholic 1991 — 1994
Diploma, General
St. Patrick's School
CenturyLink March 2015 - Present
Catholic Health Initiatives June 2014 - February 2015
Catholic Health Initiatives May 2013 - June 2014
Engbrecht Consulting LLC January 2011 - May 2013
Rossmar & Graham February 2011 - May 2011
Castle Rock Development Company September 2004 - September 2009
Skills
Project Management, Project Coordination, Agile & Waterfall..., IT Project & Program..., Business Analysis, Requirements Gathering, Agile Project Management, CA Clarity, MS Project, Real Estate, Disposition, Timeline Development, PMP Prep class, Investment Properties, Financial Analysis, Due Diligence, Real Estate Development, Real Estate Transactions, Budgets, Management, Tenant, Investments, Brokerage, Sales, Leases, Property Management, Land Development, Entitlements, Location Intelligence, Land Acquisition, Real Estate Economics, Lease Administration, Administrative..., Time Management, Accounts Payable, Data Management, Marketing, Proposal Writing, Commercial Real Estate, Asset Management, Corporate Real Estate, Asset Managment, Microsoft Project, Leadership, Process Improvement, Program Management, Software Documentation, Strategic Planning, Healthcare Information..., PMP
Education
North Dakota State University 1994 — 1998
BS, Mass Comm/ Bus Admin
CenturyLink May 2013 - Present
CenturyLink April 2011 - May 2013
CenturyLink 2005 - April 2011
Sprint/Embarq/CenturyLink 2000 - 2005
Sprint 1998 - 2000
Sprint 1996 - 1998
Skills
IP, Sales Operations, Unified Communications, Managed Services, MPLS, Telecommunications, VoIP, Co-location, Solution Selling, Direct Sales, Ethernet, Network Design, Wireless, Professional Services, Data Center, Sales, LAN-WAN, Cloud Computing
Education
North Carolina State University 1991 — 1996
BS, Industrial Engineering
CenturyLink October 1997 - Present
Qwest 1997 - April 2011
Hughes Aircraft Company September 1983 - June 1986
Skills
MPLS, T1, VoIP, Ethernet, Frame Relay, Telecommunications, PRI, Telephony, Provisioning, LAN-WAN, WAN, IP, Computer Network..., DSL, Telecommunications...
Education
Regis University 2006 — 2009
Master of Science (M.S.), Organizational Leadership
Northeastern Illinois University 1979 — 1982
Bachelor of Science (BS), Computer and Information Sciences, General
National Renewable Energy Laboratory April 2012 - Present
CenturyLink July 2003 - May 2012
Compaq Computer Corporation September 1999 - July 2003
U.S. WEST May 1995 - August 1999
Superconducting Super Collider Laboratory January 1991 - January 1995
E-Systems, Inc January 1987 - January 1991
Boeing Military Airplane Company January 1983 - January 1987
Skills
Inventory Management, Procurement, Process Improvement, Contract Management, Cross-functional Team..., Supply Chain Management, Vendor Relations, Vendor Management, Problem Solving, Change Management, Supplier Management, Planning, Contract Negotiations, Forecasting, Telecommunications, Purchasing, Program Management, Customer Relations, Process Engineering, SAP, Financial Analysis, Negotiation, Operations Management, Business Process..., Team Leadership, Pricing, Strategic Sourcing, Strategic Planning, PeopleSoft, Data Analysis, Supply Chain, Business Management, Competitive Analysis, ERP, Contract Negotiation, Supply Management, Management, Analysis, Project Planning, Six Sigma, Project Management, Materials Management
Education
The University of Dallas
Masters, Industrial Management
The University of Dallas
Masters of Business Administration (MBA)
North Dakota State University 1979 — 1983
B. S., Electrical Engineering
ClickBank July 2014 - Present
CenturyLink April 2014 - July 2014
ProtoTest March 2013 - April 2014
Local Matters, Inc. August 2011 - December 2012
Zion's BankCorporation April 2011 - September 2011
SIRE Technologies July 2007 - April 2011
Teleperformance Inc November 2006 - July 2007
Madison Center August 2005 - August 2006
Apalachee Center, Inc. March 2002 - July 2005
Skills
SQL, Windows, Agile Methodologies, HTML, Quality Assurance, Testing, Microsoft Office, Unix, Microsoft Excel, Scrum, XML, JavaScript, Outlook, Software Quality..., Technical Support, Microsoft Word, Troubleshooting, Visio, Microsoft SQL Server, Test Automation, User Acceptance Testing, PowerPoint, Test Planning, Mac OS X, Access, Visual Studio, JIRA, Requirements Analysis, Databases, Regression Testing, Test Cases, Java, Software Documentation, Manual Testing, Linux
Education
University of Phoenix 2008 — 2010
M.I.S., Information Systems
Northern Virginia Community College 1995 — 1997
A.A.S., R.N.
Old Dominion University 1988 — 1993
B.S., Exercise Physiology
NaviSite May 2015 - Present
Windstream Hosted Solutions October 2013 - May 2015
CenturyLink November 2012 - October 2013
InterCall November 2009 - November 2012
InterCall December 2008 - December 2009
InterCall 2006 - 2008
Cyberbond LLC April 2004 - September 2006
IKON Office Solutions 2003 - 2004
Skills
Leadership, Salesforce.com, Solution Selling, Unified Communications, Direct Sales, Video Conferencing, Change Management, Contact Centers, Management, SaaS, Webinars, Managed Services, Sales Operations, Telepresence, Audio Conferencing, B2B, Account Management, Channel Partners, Strategic Partnerships, VoIP, Sales Management, Cloud Computing, Professional Services, Enterprise Software, Selling, Lead Generation, Sales Process, CRM, Telecommunications, Channel, Sales, Product Management, Hosted Services, Business Strategy, Customer Retention, Strategic Planning, Go-to-market Strategy, Wireless, Key Account Management, Data Center, MPLS, Business Planning
Education
Northern Illinois University 1999 — 2003
St. Francis High School 1994 — 1998
CenturyLink May 2013 - Present
AT&T U-verse January 2011 - April 2013
Skills
Training, PowerPoint, Technical Support, Computer Hardware, Customer Satisfaction, Telecommunications, Wireline, Telephony, Telecommunications..., Telecommunications..., DSL, ADSL, VDSL, VDSL2, Wireless Networking, Networking, Cisco Routers, Cisco Technologies, VoIP, IPTV, Troubleshooting, Motorola Hardware, Zyxel, Cable Management, Telecommunication..., Computer Building, Computer Maintenance, Computer Repair, Computer Proficiency, Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Open Office, Open Office Writer, Windows, Windows XP Pro, Windows 7, Research, Social Networking, Mathematics
Education
North Carolina State University
Bachelor of Science, Education
West Charlotte Senior High School
CenturyLink May 2015 - Present
CenturyLink November 2010 - May 2015
Von Technologies September 2012 - September 2013
Embarq April 2007 - October 2010
BTI Communications September 1999 - September 2004
Skills
Ethernet, Telecommunications, IP, Fiber Optics, VoIP, Cisco Technologies, Troubleshooting, Telephony, Networking, Unified Communications, Wireless, Broadband, Project Management, Computer Network..., Customer Service, Network Design, DWDM, DSL, SIP
Education
North Carolina State University 1993 — 1998
B.S., Electrical Engineering
North Carolina State University 1993 — 1998
BS EE, Electrical and Electronics Engineering
CenturyLink Business August 2013 - Present
CenturyLink August 2011 - July 2013
Qwest Communciations January 2007 - August 2011
POPP Communications October 2005 - February 2007
Qwest Communications/U.S. West 1995 - 2005
Skills
Project Management, Sales Operations, Telecommunications, Consultative Sales..., New Hire Training, Sales Training, Sales Management, Financial Analysis, Training, Marketing, Sales, Managed Services, Enterprise Software, Management, CRM, Forecasting, Selling, Team Leadership, Cloud Computing, Leadership, Customer Retention
Education
North Hennepin Community College 2008 — 2009
AA, Liberal Arts/Business
CenturyLink January 2009 - Present
Level 3 Communications January 2007 - December 2008
Level 3 Communications (formerly Broadwing Communications) February 2001 - January 2007
Broadwing February 2001 - December 2006
WilTel February 1999 - February 2001
Williams Communications 1999 - 2001
Facilicom International December 1997 - January 1999
MCI/Worldcom 1995 - 1998
WilTel Communications 1992 - 1998
WorldCom 1992 - 1997
Skills
Network Optimization, Long Distance, MPLS, Internet, Network Design, Account Management, Customer Focus, Customer Acquisition, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Team Building, Business Strategy, Coaching, Excel, Forecasting, Financial Analysis, Team Leadership, Microsoft Office, Strategic Planning, Problem Solving, Telecommunications, Vendor Management, Contract Negotiations, New Business Development, Planning, Carriers, Consultative Selling, IP, Direct Sales, Wireless, Solution Selling, Selling, Contract Negotiation, Microsoft Excel, Project Planning, Salesforce.com, Managed Services, Sales, Management, Start-ups, Leadership, VoIP, Ethernet, Broadband, Unified Communications, Sales Operations
Education
Northeastern State University 1983 — 1987
B.S., Business Administration
This One Bite July 2013 - Present
The Culinary Center of Kansas City February 2010 - Present
The Culinary Center of Kansas City February 2010 - September 2012
CenturyLink July 2007 - February 2010
Embarq July 2007 - 2009
College of Business August 2005 - May 2007
H&R Block May 2006 - August 2006
Xanterra Parks and Resorts May 2003 - October 2003
Skills
Marketing, Event Management, Marketing Strategy, Product Management, Project Management, Analysis, Budgets, Business Process, Competitive Analysis, Cross-functional Team..., Digital Marketing, Inventory Management, Management, Market Planning, Market Research, Marketing Research, Program Management, Public Relations, Public Speaking, Social Media, Strategic Planning, Strategy, Team Building, Telecommunications, Training, Product Marketing
Education
University of Missouri-Columbia, College of Business 2005 — 2007
MBA
Northeastern State University 2001 — 2005
BSBA, Business Administration - MDM
Northeastern State University 2001 — 2005
BBA, Business Administration - Hospitality
Topeka West
Field Nation June 2015 - Present
CenturyLink July 2011 - June 2015
Comcast 2010 - July 2011
TDS Metrocom 2004 - 2009
Edge Wireless 2000 - 2004
PriCellular/ACC/Dobson 1994 - 2000
Skills
Sales Management, Sales, Strategic Planning, Business Development, Marketing, Start-ups, Leadership, Budgets, Performance Management, Business Strategy, Recruiting, Consulting, Entrepreneurship, Product Diversification, Presenter, C-Level, Telecommunications, Direct Sales, Solution Selling, Managed Services, Account Management, Negotiation, B2B, Selling, Cross-functional Team..., Business Planning, Management, Cloud Computing, Competitive Analysis, Strategy, Sales Operations, Team Leadership, CRM, Sales Process, Strategic Partnerships, Co-location, Unified Communications, SIP Trunking, MPLS, Customer Retention, VoIP, Channel, Channel Partners, Marketing Strategy, Salesforce.com, Networking, SaaS, Call Centers, Wireless
Education
St. Cloud State University
Master of Science (M.S.), Special Studies-Organizational Dev./Leadership
Northcentral University
Master of Business Administration (MBA), Management
University of Wisconsin-Eau Claire
Bachelor of Arts (B.A.), Political Science
CenturyLink Business February 2002 - Present
CenturyLink 2001 - Present
Qwest Communications 2001 - April 2011
Qwest Communications 2002 - 2011
Qwest Communications 2002 - 2011
Education
Northern Illinois University 1986 — 1990
BS
Savvis 2011 - Present
CenturyLink 2006 - 2014
CenturyLink 2006 - 2014
Savvis Communication June 2006 - January 2011
AT&T November 1999 - June 2006
Old Warson Country Club May 1989 - November 1999
Skills
Red Hat Linux, Data Center, Solaris, High Availability, Virtualization, Cloud Computing, Cross-functional Team..., Apache, AIX, VMware, Disaster Recovery, Load Balancing, ITIL, DNS, Integration, Cluster, Tomcat, Leadership, Operations Management, Servers, Network Security, Networking, Security, Organizational..., VMware ESX, Firewalls, Troubleshooting, Pre-sales, Enterprise Architecture, IT Operations, System Deployment, Performance Tuning, Global Management, Globalization, IT Service Management, Managed Hosting, WebSphere Application..., IT Management, Program Management, Unix
Education
Webster University 1999 — 2001
B.S., Computer Science
North Carolina State University 1990 — 1991
A.A.S., Turf Grass MGMT
William Jewell College 1987 — 1990
Color Me Pink February 2013 - Present
Nestle USA September 2010 - October 2011
CenturyLink January 2009 - June 2010
Skills
Customer Satisfaction, Customer Service, Training, Microsoft Word, PowerPoint, Sales
Education
Nash Community College 2012 — 2014
Cosmetology, Barber/Styling, and Nail Instructor
North Carolina Central University 2002 — 2005
Charter Communications June 2013 - Present
Leaders in Project Management & Leadership Development in the Houston Texas Area 2013 - Present
CenturyLink June 2009 - June 2013
Embarq February 2007 - June 2009
Embarq June 2006 - February 2007
Sprint November 2004 - June 2006
Sprint June 2003 - November 2004
Sprint October 2001 - June 2003
Sprint February 2001 - October 2001
Sprint January 1999 - February 2001
Skills
Call Center, Technology Management, Project Management, Strategic Planning, Operations Management, Telecommunications, Cross-functional Team..., Vendor Management, Process Improvement, Program Management, Business Process..., Customer Experience, PMP, Project Planning, Business Analysis, Leadership, Change Management, Team Leadership, Visio, Program Management..., Contact Center..., Call Centers
Education
Webster University 2008 — 2010
MBA, Business Administration
North Carolina Central University 1994 — 1998
BBA, Business Management
Network Communications July 2014 - Present
CenturyLink June 2013 - July 2014
Joseph D. Fail Engineering Company, Inc. March 2010 - May 2013
CSN (Computer Servicing & Networking) May 1997 - February 2010
CSN (Computer Servicing & Networking) May 1997 - February 2010
Datacomm January 1993 - March 1995
Professional Technologies Group, Inc. March 1989 - September 1990
Skills
Switches, VoIP, IP, VPN, Troubleshooting, MPLS, Routing, Cisco IOS, BGP, OSPF, Network Design, Servers, Network Administration, Network Security, Wireless, EIGRP, DHCP, Active Directory, Security, CCNP, ALU 7750, VPLS, Adtran, ALU 5620 SAM (Service..., Gigabit Ethernet, BRAS (Remote Broadband..., EPIPE, EoMPLS, SDP, LDP, Metro Ethernet, Visual Basic, Network Engineering, Wireless Networking, Network Operations, RIP, Unix, CIENA
Education
CISCO Systems CCNP New Horizons, Memphis, TN 2002 — 2003
Network Engineering Technology, CCNP, Routing and Switching, CCNP
ComTIA Network+ & A+ Academy 2001 — 2003
Network+ & A+, Computer Systems Networking and Telecommunications, 3.4 GPA
CISCO CCNA Academy 2000 — 2002
CCNA, Routing, switching and project management, 3.8
Itawamba Mississippi Community College 2000 — 2002
Network Support Technology, Business Information Systems/Engineering
Microsoft Server 2000 MCSE Academy 2000 — 2002
Systems Engineering, Network and System Administration/Administrator, 3.6 GPA
Northeast Mississippi Community College 1997 — 1999
Computer Programming, Computer Programming Technology
CenturyLink June 2015 - Present
National Jewish Health June 2014 - May 2015
Google (Elahi Enterprises) February 2014 - July 2014
SWCA Environmental Consultants July 2011 - July 2014
USDA-NRCS June 2009 - April 2010
University of Wyoming January 2009 - December 2009
Northern Arizona University July 2005 - May 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Research, Windows, English, Outlook, Teaching, Social Media, Leadership, Public Speaking, Editing, Higher Education, Nonprofits, Writing, Training, Community Outreach, Management
Education
University of Wyoming 2008 — 2011
Masters of Arts, Linguistic Anthropology
Northern Arizona University 2005 — 2007
Bachelors of Arts, International Affairs
CenturyLink October 2008 - April 2012
Education
North Central State College 2012 — 2015
Associate of Arts (A.A.), Graphic Design
CHRISTUS Health February 2014 - Present
Monitronics International October 2013 - March 2014
RealPage, Inc. April 2013 - October 2013
CenturyLink January 2010 - February 2013
JPMorgan Chase March 2008 - October 2009
ACCENT Marketing March 2008 - March 2009
Skills
Customer Service, Telecommunications, Sales, Customer Satisfaction, Credit, Office Administration, People Skills, Persona, Troubleshooting, Accounting, Customer Experience, Call Centers, Customer Retention, Team Leadership, Data Entry, Training, Teamwork, Time Management, Telephone Skills, Access, Invoicing, Direct Sales, Software Documentation, Employee Training, Cashiering, Microsoft Word, Coaching, Retail Sales, Selling, Phone Etiquette, Financial Services, Customer Support, Business, Accounts Receivable, Retail, Marketing, Microsoft Excel, Outlook, Team Building, Administrative..., Administration, Account Management, Leadership, New Business Development, Strategic Planning
Education
North Lake College 2014 — 2015
Bachelor of Fine Arts (B.F.A.), Mass Communication/Media Studies
Southern University at Shreveport 2010 — 2012
Associate's degree, Radiologic Technology/Science - Radiographer
University of Louisiana at Monroe 2007 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
CenturyLink August 2013 - Present
Verizon Business 2011 - 2012
Verizon Business 2003 - 2011
Bell Atlantic 2001 - 2003
NYNEX 1989 - 2001
Skills
Strategic Planning, Solution Selling, Security Solutions, Collaboration Solutions, Cloud Computing, Network Communications, Customer Satisfaction, Sales, Customer Service, Communication, Program Management, Pre-sales, Networking, Negotiation, Leadership, Project Planning, Project Management, ITIL
Education
Plymouth State University 1977 — 1981
Bachelor of Science (BS), Education
Hill Associates
Certification, Data Communications
ITIL (Information Technology Infrastructure Library)
Certification, Telecommunications
Northeastern University
Data Communications Certifications, Telecommunications Management
Verizon
Certifications, Telecommunications
Domino's August 2014 - Present
CenturyLink March 2012 - Present
Centurylink April 2007 - 2012
Skills
E-commerce SEO
Education
North Central State College
Associate's Degree, Business Administration and Management, General
Whitehurst Strategic Partners September 2015 - Present
CenturyLink September 1998 - September 2015
Sprint September 1998 - March 2007
Skills
Telecommunications, Sales, SIP, VoIP, Process Improvement, Network Design, Computer Network..., Cross-functional Team..., Switches, Wireless, IP, Cisco Technologies, Broadband, Solution Selling, Customer Experience, Call Centers, Managed Services, Unified Communications, Project Management, Call Center, Telephony, Vendor Management, MPLS, Cloud Computing, Account Management, Ethernet, T1, Avaya, Co-location, Metro Ethernet, Data Center, DSL, WAN, LAN-WAN, Frame Relay, SIP Trunking, ATM networks, Networking
Education
Strayer University-Maryland 2007 — 2010
Masters, Business Administration
North Carolina Wesleyan College 1994 — 2000
BS, Business Administration
Hewlett-Packard June 2015 - Present
CenturyLink July 2013 - July 2014
HMH Group LLC August 2011 - July 2013
Orbital Sciences Corporation January 2012 - October 2012
Thomson Reuters September 2004 - January 2012
PBGD Inc March 2008 - January 2010
Express Patents February 2001 - September 2004
Skills
•Documentation skills..., •Coordination skills..., •Multi-tasking: Able to..., Proficient in the use..., Excellent verbal and..., Quality Assurance, Competent in MS Project, SharePoint, CS5 Adobe Photoshop, Management, Project Management, Training, Leadership, Testing, Start-ups, Analysis, Contract Negotiation, Project Planning, Budgets, Software Documentation, E-commerce, Project Coordination, Requirements Analysis, Process Improvement, Program Management
Education
Fairfax County Community Education 2012 — 2012
8-week course, SEO (website optimization)
Orbital Education Resource 2012 — 2012
Certification, "100k Clean Room"
Orbital Education Resource 2012 — 2012
Certification, QSP-1000 Quality Control Technology, Completed
Northern Virginia Community College 2004 — 2008
Associate's degree, Business Administration and Management, General
Thomson Online University 2006 — 2006
Certification, Microsoft Excel for Proficient Users
CenturyLink May 2015 - Present
CenturyLink February 2014 - Present
CenturyLink January 2011 - Present
CenturyLINK July 2009 - August 2011
Centurytel Inc. May 2007 - July 2009
Alcatel-Lucent October 2005 - May 2007
Telica Inc. December 1999 - October 2005
BTI Inc. April 1998 - December 1999
Williams Communications April 1997 - May 1998
Skills
VoIP, Ethernet, SIP, Telecommunications, Switches, Integration, IP, SIP Trunking, Wireless, MPLS, Unified Communications, TDM, Telephony, DSL, SS7, ISDN, ATM networks, Network Design, IPTV, QoS, Juniper, Network Architecture, SNMP, Network Engineering, LTE, Managed Services, Routing, Fiber Optics, H.323, Routers, LAN-WAN, Cisco Technologies, Frame Relay, T1, Networking, Video, WAN, Sales Engineering, Computer Network..., TCP/IP, Metro Ethernet, DWDM, Optical Fiber, Broadband, BGP, WiFi, Testing, System Deployment, Hosted Services, Wireless Networking
Education
The University of New Mexico 1997 — 1997
General Studies
Northern Arizona University 1995 — 1996
General Studies
Salt River Project July 2015 - Present
Salt River Project April 2014 - July 2015
CenturyLink August 2013 - April 2014
CenturyLink January 2011 - August 2013
QWEST COMMUNICATIONS CORP January 2000 - January 2011
Skills
Project Planning, Strategic Planning, Performance Management, Operations Management, Interpersonal and..., Program / Process..., Public Speaking, Verbal and Written..., Creating and Making..., Organizational Design /..., Time Management
Education
Northern Arizona University
Master of Administration with a Public Management Emphasis
University of Phoenix
Bachelor of Science in Business Management
CenturyLink May 2015 - Present
Leefnet Corporation March 2012 - May 2015
Skills
RIP, EIGRP, OSPF, BGPv4, WAN, LAN, Cisco ASA, CUCM, CUE, IPv4, TCP/IP
Education
North Hennepin Community College 2009 — 2012
General Education
CHAMPLIN PARK HIGH SCHOOL 2005 — 2009
High School Diploma
CenturyLink August 2005 - Present
CenturyLink March 2012 - January 2013
CenturyLink December 2011 - March 2012
CenturyLink October 2010 - December 2011
Embarq March 2006 - October 2010
Sprint Nextel August 2005 - March 2006
Skills
T1, Frame Relay, MPLS, VoIP, ATM networks, Voice Mail, LAN-WAN, Computer Network..., Telephony, IP, Network Design, WAN, Telecommunications, Network Engineering, Avaya, Switches, Juniper, BGP, Cisco Technologies, Wireless
Education
North Carolina State University 2015 — 2018
Bachelor of Arts (B.A.), Leadership in the Public Sector
Blue Valley West High School 1998 — 2002
GE, General Education
Wake Technical Community College
CenturyLink Business April 2013 - Present
CenturyLink January 2008 - April 2013
U.S. Cellular April 1999 - January 2008
U.S. Cellular 1999 - 2008
Skills
Sales Management, Wireless, New Business Development, Telecommunications, Direct Sales, Sales, Customer Retention, Call Center, Sales Process, B2B, Customer Satisfaction, Customer Service, IP, VoIP, Managed Services
Education
University of Missouri-Columbia 2003 — 2006
BGS, Business and Communication
North Central Missouri College 1989 — 1991
EMT certification
CenturyLink May 2011 - Present
WDIG 2007 - 2009
Microsoft 2005 - 2007
Skills
computer technician, Datacenter technician, hardware technician, Data Center, Troubleshooting, Problem Solving, Disaster Recovery, Virtualization, Cloud Computing, IT Operations, Active Directory, Vendor Management, ITIL, DNS, Cisco Technologies, Security, VMware, IT Service Management, Network Security, Storage, SAN, Windows Server, VMware ESX, System Deployment, WAN, Storage Area Networks, Firewalls, Server Architecture, Business Continuity, Red Hat Linux, VPN, HP, TCP/IP, High Availability, Network Design, Switches, Infrastructure, Microsoft Technologies, VMware Infrastructure, Solaris, LAN-WAN, System Administration, DHCP, Citrix, Servers
Education
North Seattle College 2009 — 2011
A.A.S, Computer - Networking
Robert Service High
High School degree, general
Seattle Central Community College
Certificate, Database Aministration
CenturyLink July 2015 - Present
Idaho Department of Correction August 2014 - May 2015
MAXIMUS September 2013 - August 2014
Voluntary Civilian DOD Traveling Liaison June 2003 - January 2010
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Data Entry, Communication, Computer Proficiency, Call Centers, Time Management, Leadership, Team Building, Policy, English, Public Speaking, Research, Outlook, Writing, Supervisory Skills
Education
College of Western Idaho 2013 — 2013
General Studies
North Idaho College 2010 — 2013
General Studies
North Idaho College 2010 — 2013
General Studies
CenturyLink March 2015 - Present
CenturyLink April 2011 - March 2015
Qwest Communications August 2006 - April 2011
OnFiber Communications January 2001 - August 2006
Sphera Optical Networks 2000 - 2001
Illinois Bell / Ameritech / SBC / AT&T 1986 - 2000
Skills
Ethernet, DWDM, MPLS, Metro Ethernet, Optical Fiber, Fiber Optics, Network Design, IP, TDM, Telecommunications, Networking, Network Engineering, Telephony, Sales Engineering, Managed Services, SDH, Cabling, Data Center, Carrier Ethernet, Cloud Computing, Co-location, FTTx, Project Management, Fiber Optic Networks, Dark Fiber
Education
Northeastern Illinois University
Chicago Academy For The Arts
Hot Topic August 2015 - Present
Mansfield News Journal March 2015 - June 2015
RadioShack October 2013 - November 2014
CenturyLink October 2010 - October 2013
Gap Inc./Old Navy November 2002 - October 2010
Skills
Social Networking, Online Advertising, Marketing Strategy, Customer Service, Management, Social Media Marketing, Retail, Online Marketing, Advertising, Lead Generation, Social Media, Marketing, Merchandising, Inventory Management, Digital Media, Market Research, Team Building
Education
North Central State College 2002 — 2004
Digital arts, Graphic Design and business management
Sinclair Community College 1999 — 2002
N/A, Business, Management, Marketing, and Related Support Services
Wright State University 1994 — 1998
Liberal arts and English, English and communications
Wright State University
CenturyLink November 2008 - Present
CenturyLink April 1999 - November 2008
US Army November 1993 - April 1999
Education
Northeastern University 2010 — 2013
Master of Science (M.S.), Project Management
Northeastern University 2005 — 2008
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies Minor in Business, Summa Cum Laude
Tacoma Community College 2002 — 2005
Associate in Arts and Sciences
PRMG, Inc. September 2013 - Present
CenturyLink August 2010 - April 2013
Environmental Products International Inc. December 2008 - August 2010
Wells Fargo Home Mortgage 2007 - 2008
Own It Mortgage 2004 - 2007
M&I Bank (AmerUs) 2002 - 2004
First Community Bank 1994 - 2002
Skills
Wholesale Lending, New Business Development, Solution Selling, Direct Sales, Customer Retention, Mortgage Banking, Wholesale Banking, Value Based Selling, Mortgage Lending, Mortgage Servicing, Jumbo Mortgage, Networking, B2B, Securities, Team Leadership, Loans, Leadership, Cold Calling, Investment Properties, Refinance, Salesforce.com, Unified Communications, Sales Operations, Sales Presentations, Co-location, Sales Process, Managed Services, Selling, Channel Partners, Sales
Education
Northern Arizona University, College of Business Administration 1987 — 1992
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
PepsiCo December 2013 - Present
The SportsRockers.com August 2010 - Present
Suddenlink Communications March 2010 - December 2013
CenturyLink April 2008 - February 2010
Skills
Telecommunications, Call Center, Direct Sales, Cold Calling, Account Management, Customer Satisfaction, Broadband, Sales Management, Sales, VoIP, Selling, Call Centers
Education
North Carolina State University 1994 — 1999
Bachelor of Arts (B.A.), Mass Communication/Media Studies
CenturyLink April 2013 - Present
Cbeyond Communications April 2010 - January 2013
First Communications May 2008 - March 2010
McLeodUSA October 2003 - February 2008
Premiere Conferencing August 2001 - August 2003
Intermedia Communications January 1999 - August 2001
A T & T 1980 - December 1998
Skills
Video Conferencing, Managed Services, VoIP, Solution Selling, Telecommunications, Co-location, Direct Sales, Sales Management, Sales & Marketing..., SaaS, Channel, Cloud Computing, SIP Trunking, Unified Communications, Wireless, MPLS, Leadership, Professional Mentoring, Executive Management, Strategy, Sales Process, Sales Operations, Ethernet, Internet Services, Data Center, Selling, Hosted Services, Management, Networking, Account Management, Sales, IP, Professional Services, Strategic Partnerships, Channel Partners, Cold Calling, Telephony, Broadband, Business Development
Education
Northern Illinois University - College of Business 1978 — 1980
MBA, Finance, General
Northern Illinois University - College of Business 1974 — 1978
BS, Marketing
Fog Resale and Service July 2006 - February 2015
CenturyLink January 2002 - September 2014
Skills
Investigation • Problem..., Customer Service •..., Multi-tasking •...
Education
Ingraham High School 1989 — 1995
Real Estate
North Seattle College 1989 — 1995
Real Estate
Republic Services April 2011 - Present
Republic Services January 2008 - March 2011
CenturyLink August 2006 - December 2007
Allied Waste May 2004 - June 2006
Skills
Account Management, Customer Retention, New Business Development, Operations Management, Recycling, Sales, Sales Management, Sales Operations, Sales Process, Contract Negotiation, P&L, Direct Sales, Cold Calling, P, Pricing, P&L Management, Waste Management
Education
Northwest Missouri State University 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Northwest Missouri State University 2001 — 2004
Bachelor of Science (BS), Marketing
CenturyLink May 2014 - Present
Crescent Green Management Advisors, LLC December 2012 - December 2014
CenturyLink September 2006 - May 2014
MousEffects, Inc January 2004 - March 2006
DealerUps January 2004 - April 2005
Oracle December 2001 - October 2003
Yodlee January 1999 - January 2001
Skills
Customer Satisfaction, Troubleshooting, Team Leadership, Microsoft Office, Customer Service, Product Development, Quantitative Analytics, Process Improvement, Project Management, Creative Solutions..., Forecasting, Business Analysis, Financial Analysis, Budgets, Training
Education
University of Louisiana at Monroe 2015 — 2017
Bachelor's Degree, Accounting
North Carolina State University 2010 — 2013
Masters, Business Administration, 3.7
University of Central Florida 1996 — 1999
Bachelor of Science, Computer Science
CenturyLink April 2012 - Present
NC General Assembly January 2011 - March 2012
NC General Assembly February 2009 - January 2011
Skills
Politics, Legislative Relations, Newsletters, Research, Marketing, Political Science, Legislation, Editing, Government, Legal Writing, Journalism, Policy, Political Communication, Strategic Communications, Campaigns, Political Consulting, Economic Development, Coalitions, Leadership, Community Development, Time Management, Legislative Affairs
Education
North Carolina State University 2007 — 2010
BA, Communication-Media
CenturyLink March 2014 - Present
Amazon January 2013 - March 2014
Savvis October 2011 - January 2013
ATSC October 2010 - September 2011
Savvis January 2008 - August 2010
Nectom Technologies January 2005 - January 2008
Carlson Systems October 2004 - January 2005
Information Security Systems Solutions March 2004 - September 2004
Black Box Network Services July 1999 - March 2004
Skills
Networking, Hardware, Windows, TCP/IP, Computer Hardware, SQL, Software Installation, Technical Support, Firewalls, Disaster Recovery, Security, Telecommunications, Project Management, Management, Network Security, Databases, DNS
Education
Northern Virginia Community College 2008 — 2013
Information Systems Technology
Monroe Technology Center 1997 — 1999
Electricity
CenturyLink June 2014 - September 2015
Hewlett-Packard Enterprise Services January 2011 - July 2012
IBM - International Business Machines Corp July 2003 - May 2009
IBM - International Business Machines Corporation December 2000 - July 2003
Baxter Healthcare 1997 - 2000
Baxter Healthcare 1994 - 1997
Baxter Healthcare 1993 - 1994
Skills
Project Management, Program Management, Sales Pursuit Management, Account Sales Strategies, IT Strategy, Leadership, Build Strong..., ITO Outsourcing &..., Application Lifecycle..., Managed Services, Strong IT Experience, Governance, Quality Assurance, Process Improvement, Contract Negotiation, Contract Management, Proposition Development, Written & Oral..., Organization &..., Strongly self-motivated, Team Building, Self-motivated Team..., Coaching, Mentoring, Sales Strategy, Outsourcing, Information Technology, Management, Business Analysis, Data Center, Sales Process, Sales Enablement, Strategy
Education
Northern Illinois University
Bachelor Science, Double major - Computer Science and Business Management
IBM Professional Development
Northwestern University
CenturyLink June 2010 - Present
Sprint October 2000 - May 2006
Sprint February 1998 - October 2000
Sprint October 1977 - February 1998
Skills
Telecommunications, IP, Program Management, Process Improvement, VoIP, Vendor Management, Leadership
Education
Saint Leo University 2003 — 2006
MBA, Business
Saint Leo University 1993 — 1995
Bachelor's, Business
Savannah Technical College 1992 — 1993
Associates, Data Processing
Northcentral University
DBA, Business
Jefferson '77
CenturyLink June 2014 - Present
Kforce June 2013 - June 2014
triVariant LLC October 2012 - June 2013
HP Enterprise Services August 2008 - August 2012
Electronic Data Systems (EDS) January 1982 - August 2008
Skills
Sales Engineering, Telecommunications, Networking, Security Clearance, SECRET Clearance, DoD, Master Scheduling, Schedule Management, MS Project, Microsoft Excel, Close Attention to..., Integrated Master..., Organized self-starter, Interpersonal Skill, PMO, Analysis, Process Improvement, Schedule, Risk Management, Integration, Team-oriented, Issue Management, Team Building, Project Management, Virtual Teams, Problem Solving, Mentoring, MSPS, Application Lifecycle..., CMMI, Leadership, Earned Value Management, Project Delivery, Microsoft Project, Training, Consulting, Program Management, Software Development
Education
Northern Virginia Community College
General Studies
Prince George's Community College
General Studies
CenturyLink July 2004 - Present
Minerva Network Systems October 2002 - July 2004
GlobalCenter April 1998 - April 2001
Erol's Internet Service October 1997 - March 1998
Skills
Troubleshooting, Data Center, Telecommunications, Ethernet, System Administration, TCP/IP, Network Security, T1, Network Administration, Windows, Cloud Computing, VoIP, Computer Hardware, Server Administration, Cabling, Wireless Networking, Juniper, Firewall Administration, F5 BigIP, Computer Security, Windows Security, Desktop Support, MS Office Suite, Hosting, Internet, High Availability, Firewall Management, Load Balancing, Switch Configuration, Cisco Catalyst Switches, JUNOS, Laptops, IP Networking, Cat5, Cat6, Coax, Fiber, DHCP, DNS, IIS, Colocation, User Management, Remote Access, Philosophy, Bowling, Digital Photography
Education
Northern Virginia Community College 2006 — 2012
Associate’s Degree, Social Sciences, 4.0
Herndon High School 1992 — 1996
High School, Advanced Studies Diploma
CenturyLink October 2009 - Present
CenturyLink, Inc. January 2008 - October 2009
Embarq May 2006 - January 2008
H&R Block December 2003 - May 2006
Sprint October 2000 - November 2002
Sprint September 1999 - October 2000
Sprint May 1998 - September 1999
Sprint July 1996 - May 1998
United Way July 1996 - July 1996
Sprint October 1993 - July 1996
Skills
Cross-functional Team..., Program Management, Leadership, Management, Business Process..., Call Centers, Project Management, CRM, Performance Management, Budgets, Marketing, Leadership Development
Education
Rockhurst University 1999 — 2002
MBA, Management
North Carolina Central University 1986 — 1989
MPA, Public Administration
North Carolina Central University 1982 — 1986
BA, Political Science
CenturyLink February 1996 - Present
Qwest 2006 - 2011
Qwest 2005 - 2006
Qwest 2002 - 2004
Opnix 2000 - 2002
US West 1998 - 2000
US West 1996 - 1998
US West 1994 - 1996
Skills
Telecommunications, Solution Selling, Direct Sales, Account Management, Strategic Partnerships, Salesforce.com, Managed Services, CRM, Call Centers, Vendor Management
Education
Northern Arizona University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Management
Rio Salado College 2008 — 2012
Associate's Degree, Business Administration and Management, General
The Stanley Gibbons Group plc June 2015 - Present
Vocus / iContact January 2014 - June 2015
Vocus / iContact August 2012 - January 2014
TheeDesign Studio December 2011 - August 2012
Bronto Software January 2011 - December 2011
CenturyLink January 2010 - February 2011
CenturyLink June 2009 - January 2010
Micromass Communications February 2005 - January 2009
C: Support 2003 - 2005
Skills
Web Applications, MySQL, Apache, jQuery, JavaScript, Web Development, PHP, CSS, XML, Ruby, Linux, Subversion, Git, Google Adwords, HTML, Programming, AJAX, Web Services, Software Development, HTML 5, SQL, WordPress, REST, Google Analytics, Marketing Strategy, Zend Framework, LAMP, Databases, SASS, Grunt, Capistrano, Bash, Puppet, Expression Engine, Optimizely, Clicktale, Mobile Design, Ubuntu, CentOS, RHEL, Squid, jQuery UI, RESTful architecture, Automotive Aftermarket, Amazon EC2, HTML5
Education
North Carolina State University 1997 — 2002
Bachelor of Science (BS), Computer Science
CenturyLink January 2013 - Present
Arvada Colts, Inc. January 2011 - Present
CenturyLink January 2012 - January 2013
Access Data June 2010 - January 2012
Strandle, LLC April 2009 - January 2011
Janus Capital Group November 2007 - March 2010
EchoStar Satellite LLC May 2006 - November 2007
Qwest Communications August 1998 - May 2006
Skills
Project Management, SDLC, Disaster Recovery, Enterprise Architecture, Product Management, Agile Methodologies, SharePoint, Software Project..., Cross-functional Team..., E-commerce, Vendor Management, Business Analysis, Software Development, Process Improvement, Systems Engineering, Data Center, Team Leadership, Program Management, Telecommunications, Requirements Analysis, Team Building, Integration, Product Development, Web Development, Marketing, PMP, Leadership, SEO, IT Management, Project Planning, IT Strategy, Business Intelligence, Visio, CRM, Web Analytics, Management, Strategy, Strategic Planning, Analysis, SaaS, Software Documentation, Agile Project Management, Enterprise Software, Quality Assurance, Analytics, Budgets, Business Process, Business Process..., Requirements Gathering, Omniture
Education
University of Colorado Denver 1998 — 2000
BSBA
Northern Arizona University 1994 — 1998
Jeppesen, a Boeing Company August 2015 - Present
CenturyLink December 2012 - July 2015
Rodin Project Management, LLC July 2009 - December 2012
United Airlines June 2000 - July 2009
United Airlines June 1995 - June 2000
United Airlines June 1983 - June 1995
Skills
Project Management, Vendor Management, Program Management, Strategy, Leadership, Integration, Management, Strategic Planning, Business Analysis, Project Planning, Entrepreneurship, SaaS, CRM, Security, SharePoint, PMP, Software Development, Agile Methodologies, Telecommunications, IT Strategy, PMO, Cross-functional Team..., Business Intelligence, E-commerce, SDLC, Project Portfolio..., Business Process..., Enterprise Architecture, Software Project..., IT Management, Enterprise Software
Education
Northern Illinois University
B.S., Computer Science and Business Administration
CenturyLink March 2011 - Present
Skills
MS Office Suite, Adobe Acrobat, Visio, WordPerfect, Lotus Notes, SharePoint, Customer Service, Documentation, Outsourcing, Microsoft Office, Management, Training, Program Management, Software Documentation, Layout, Proposal Writing, Leadership, Proposal Support, Project Planning, MS Project, Process Improvement, Proofreading, Integration, Editing, Project Management
Education
Northern Virginia Community College 1984 — 1984
Certificate, Word Processing Workshop
Washington School for Secretaries 1981 — 1982
Business Skills, Business Skills
Hayfield Secondary Intermediate School 1976 — 1981
High School, High School
CenturyLink January 2013 - Present
CenturyLink February 2005 - January 2013
Qwest June 2000 - February 2005
Rural Community Insurance Services - Wells Fargo March 1998 - June 2000
Inacom Information Systems 1996 - 1998
TCF Bank 1990 - 1996
Skills
Windows Server 2003, Windows Server 2008, VMware, Windows 7, Windows XP, Windows 9x, Novell Netware, Cisco devices, EMC, Checkpoint, Windows Server, Routers, Switches, Cisco Technologies, Firewalls, Technical Support, VMware ESX, Microsoft Exchange, Servers, Windows 95, Cloud Computing, Data Center, Security, Integration, Troubleshooting, Disaster Recovery, Infrastructure, Hardware, Virtualization
Education
North Iowa Area Community College 1987 — 1988
Newman High School 1982 — 1986
Diipoloma
CenturyLink September 2000 - Present
Education
North Carolina State University - College of Management 1982 — 1989
CenturyLink September 2012 - Present
CenturyLink 2007 - Present
Embarq January 2007 - June 2010
Embarq January 2005 - January 2006
Alcatel 1996 - 2001
Skills
Ethernet, Telecommunications, ATM networks, Frame Relay, IP, Network Design, MPLS, VoIP, Wireless, Cisco Technologies, Vendor Management, Integration, Program Management, Cross-functional Team..., Network Engineering, DSL
Education
Strayer University 2003 — 2005
Masters, Business Administration
North Carolina State University 1989 — 1994
BS, Electrical Engineering
CenturyLink 1994 - Present
Skills
Switches, Routing, Routers, Cisco Technologies, Juniper, CCNA, Firewalls, Cisco Certified, Software Installation, MPLS, VoIP, T1, Telephony, Ethernet, WAN, Juniper Technologies
Education
Cisco Certified Security Professional 2007 — 2007
CCSP, Network Firewall Security
North Seattle Community College 1985 — 1989
Associate of Science (AS), Communications Electronics
CenturyLink April 2014 - Present
CenturyLink June 2011 - April 2014
CenturyLink June 2009 - June 2011
Embarq 1999 - 2009
Sprint 1998 - 1999
Sprint PCS 1997 - 1998
GTE Wireless 1995 - 1997
NCDOT 1988 - 1995
Soil and Materials Engineers, Inc. 1985 - 1988
Skills
Project Planning, Telecommunications, Broadband, MPLS, Ethernet, VoIP, Project Management, IP, DWDM, Fiber Optics, Network Design, Vendor Management
Education
North Carolina State University 1994 — 1997
Master, Civil Engineering, 3.5
North Carolina State University 1983 — 1988
Bachelor of Science, Civil Engineering
Franklinton High School 1979 — 1983
Diploma, College Prep
CenturyLink March 2013 - Present
Century Link July 2011 - March 2013
Century Link April 2011 - July 2011
Qwest April 2007 - July 2011
One Communications 2005 - 2007
Skills
Cross-functional Team..., MPLS, Cloud Computing, IP, Disaster Recovery, Hosting Services, Managed Services, Ethernet, IPTel, SIP Trunking, Team Leadership, VoIP, Professional Services, Unified Communications, WAN, CPE, Cisco Technologies, Data Center, Network Architecture
Education
Northeastern University
Performance Management Associates, LLC January 2001 - Present
EduKit, Inc. 2012 - 2014
Aspen Skiing Company 2012 - 2013
CenturyLink 2004 - 2013
Diamond Wire Material Technologies 2011 - 2012
Acme Distribution 2009 - 2010
Douglas County School District 2008 - 2009
Jibbitz 2007 - 2008
Direct Checks 2001 - 2008
Deluxe Corporation 1999 - 2008
Skills
Process Improvement, Project Engineering, Project Management, System Integrators, Business Strategy, Business Analysis, Operations Management, Strategic Planning, Management, Logistics, Budgets, Change Management, Manufacturing, Procurement, Operational Excellence, Process Engineering, Cross-functional Team..., Supply Chain Management, Business Process..., Supply Chain, Strategy, Program Management, Lean Manufacturing, Project Planning, ERP, Performance Management, Vendor Management, Leadership
Education
North Dakota State University 1988 — 1993
Bachelor's degree, Industrial Engineering and Management
University of Minnesota-Twin Cities 1988 — 1989
CenturyLink May 2010 - Present
Qwest Communications March 2009 - May 2010
Lake Washington School District April 2008 - June 2008
Verizon Business January 2004 - June 2007
Verizon Business January 1997 - June 2007
Skills
Sales Engineering, Telephony, MPLS, Networking, WAN, Telecommunications, Unified Communications, VoIP, SIP Trunking, Co-location, Sales, Network Architecture, Servers, Network Security, Cisco Technologies, CPE, Network Design
Education
North Seattle Community College 1983 — 1986
Associate of Arts and Sciences (AAS), Electronic Engineering Technology
CenturyLink April 2012 - Present
Qwest December 2003 - April 2012
MCI January 2002 - November 2003
Rhythms NetConnections October 1999 - January 2002
Applied Innovations 1997 - 1999
Skills
Juniper, BGP, Switches, IP, Routers, cisco, JNCIA-Junos, Cisco Technologies, Firewalls, Routing Protocols, Networking, OSPF, Troubleshooting, Ethernet, MPLS, Network Administration, Juniper Technologies
Education
Texas A&M University 1989 — 1990
Master of Science (MS), Industrial Engineering
North Dakota State University 1984 — 1989
BS EEE, Computer Engineering
CenturyLink July 2014 - Present
Reunion Communications March 2009 - July 2014
NueVista Group July 2008 - February 2009
RGA Communications September 2002 - July 2008
US Army 1999 - 2001
Skills
Professional Services, Business Process..., Program Management, Integration, IT Strategy, Telecommunications, Project Management, Business Analysis, Vendor Management, Management Consulting, Information Technology, Business Process..., Cross-functional Team..., Business Intelligence, IT Management, Leadership, Strategic Planning, ITIL, Process Improvement, Software Development, Contract Negotiation, Cloud Computing, Data Center, Management, Recruiting, Strategic Partnerships, SDLC, Solution Selling, Consulting, Outsourcing, IT Service Management, Governance, Enterprise Software, Change Management, SaaS, Team Building, Quality Assurance, CRM, Business Development, Strategy, Team Leadership, Disaster Recovery, Software Project..., Enterprise Architecture, Requirements Analysis, SharePoint, Business Continuity, Risk Management, Visio, Networking
Education
Miller Heiman Alumni
Northern Illinois University
Business Management
US Army Command & General Staff College
CenturyLink May 2011 - Present
CenturyLink January 2010 - May 2011
CenturyLink July 2009 - January 2010
Embarq 2006 - 2009
Skills
Project Management, Facilities Management, Testing, Telecommunications, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Call Centers, Team Leadership, MS Project, Customer Service, Wireless, Contract Negotiation, Customer Satisfaction, Project Planning, Strategic Planning
Education
North Central State College 1990 — 1995
Drafting & Design / Tool & Die Design
North Central State College 1990 — 1995
CenturyLink September 2010 - Present
Environmental Products Int'l Inc / SRS of Hawaii October 2008 - September 2010
Skills
Account Management, Managed Services, Telecommunications
Education
Northern Arizona University 1987 — 1992
B.S.B.A, Marketing/Finance
Northern Arizona University-The W. A. Franke College of Business 1987 — 1992
CenturyLink January 2014 - Present
Apogee Integration LLC September 2011 - September 2014
Booz Allen Hamilton 2010 - 2013
The Merit Group May 2007 - September 2011
SAIC June 2000 - May 2007
USNR September 2000 - March 2003
US Navy April 1992 - July 2000
Skills
Information Assurance, Security+, Systems Engineering, DoD, Security Clearance, Configuration Management, CISSP, DIACAP, Earned Value Management, Military, Defense, Network Security, Security, Proposal Writing, Enterprise Architecture, System Architecture, National Security, Government, Program Management, Command, Network Engineering, Active Directory, Vulnerability Assessment, Network Administration, System Administration, Information Technology, Military Experience, Vulnerability Management, PMP, Penetration Testing, Information Security..., Requirements Management, Navy, Military Operations, Government Contracting, Computer Security, Information Security, Disaster Recovery, Air Force, Intelligence Analysis, Requirements Analysis, Army, SIGINT, Integration, Operational Planning, Networking, NIST, FISMA, Intelligence, Top Secret
Education
Strayer University 2007 — 2008
Business, Management
Northern Virginia Community College 2003 — 2005
Associate of Science (A.S.), General Studies
PNC March 2014 - Present
Ericsson March 2013 - December 2013
CenturyLink 1999 - 2013
Skills
Visio, SDLC, Software Project..., Vendor Management, Project Management, SQL, Access, MS Project, Risk Management, Unix, Business Analysis, Account Management, Telecommunications, Windows, GIS, Process Improvement, Strategic Planning, Forecasting, Agile & Waterfall..., Requirements Gathering, Technical Documentation, Change Management, Test Management, Software Deployment, Information Systems..., Alteryx, Managing Project Budgets, Oracle, Informix, MapInfo Professional, Visual Studio, Geocoding, C++, Database Scripting, Microsoft Excel, Microsoft Word, Spatial Analysis, Spatial Databases, ESRI, Eclipse, FTP, Unicenter Service Desk, SAP, Oracle SQL Developer, MapBasic, Stored Procedures, Visual Basic, Linux, GIS systems, GIS Application
Education
Park University 2010 — 2015
Master of Business Administration (MBA), Management Information Systems, General, 4.0
Northwest Missouri State University 1994 — 1998
Bachelor of Science (B.S.), Geographic Information Science and Cartography / Computer Science, 3.5
CenturyLink June 2008 - Present
Meyer Borgman Johnson October 1997 - May 2008
Skills
Facilities Management, Construction Management, AutoCAD, Project Management, Management, HVAC, Real Estate, Contract Management, Construction, Contract Negotiation, Project Planning, Engineering, Structural Engineering, Team Leadership, Negotiation, Feasibility Studies, Corporate Real Estate, Program Management
Education
North Dakota State University 1993 — 1997
Bachelor of Science (BS), Civil Engineering
CenturyLink October 2013 - Present
CenturyLink July 2009 - October 2013
Qwest Communications February 1998 - June 2009
Skills
Leadership, Telecommunications, Account Management, Team Leadership, Management, Direct Sales, Call Center, Customer Retention, Microsoft Excel, Customer Service, Solution Selling, Call Centers, Unified Communications, Customer Experience, Coaching, Managed Services, Salesforce.com, Sales Operations, Customer Satisfaction
Education
Northwest Missouri State University 1989 — 1993
Bachelor of Science, Public Relations
Sprint May 2015 - Present
Optus, Inc. January 2015 - April 2015
CenturyLink May 2011 - July 2014
Embarq/CenturyLink January 2005 - April 2011
Sprint January 2003 - January 2005
Carolina Telephone January 1990 - January 2003
Skills
Telecommunications, Cloud Computing, MPLS, Ethernet, Professional Services, Enterprise Software, Sales Management, Management, Sales, Project Management, VoIP, Managed Services, Unified Communications, Solution Selling, Wireless, IP, Telephony, Co-location, Sales Operations, Account Management, Direct Sales, Data Center, SIP, T1, SIP Trunking, Call Centers, Metro Ethernet
Education
North Carolina State University 1974 — 1978
Electrical Engineering
North Carolina State University 1974 — 1978
Electrical and Electronics Engineering
CenturyLink April 2011 - Present
CenturyLink September 2006 - October 2011
Sprint Nextel June 2004 - September 2006
Sprint Nextel November 1999 - June 2004
Sprint Nextel April 1996 - November 1999
Sprint Nextel July 1995 - March 1996
Skills
Visual Basic, MySQL, Microsoft SQL Server, Python, Java, C++, Visual C#, Business Intelligence, IIS, Oracle SQL, Lotus Notes, PostgreSQL, PHP4/5, Joomla, JDBC, ODBC, Apex Programming, Apex Data Loader, Salesforce.com..., Managed Services, Management, Project Management, Telecommunications, Solution Selling, Wireless, VoIP
Education
North Carolina State University
Computer Science
Wake Technical Community College 1986 — 1988
A.A.S, Automation Robotic Technonlogy
Chesterfield Tech 1982 — 1984
2 year Diploma, Automobile/Automotive Mechanics Technology/Technician
CenturyLink September 1988 - Present
Skills
Process Improvement, Call Centers, Telecommunications, Call Center, Direct Sales, Invoicing, Financial Analysis, Co-location, Sales Management
Education
North Dakota State University 1979 — 1983
Interior Design-Business Admin
Wishek Public School 1967 — 1979
General
College Graduate
CenturyLink 2009 - Present
Embarq March 2006 - March 2009
Sprint Nextel 1994 - 2006
US Navy October 1981 - October 1989
Skills
Metro Ethernet, MPLS, Dedicated Internet, Hosted Voice, Frame Relay, ATM networks, Private Line, Telecommunications, Ethernet, Cisco Technologies, T1, Telephony, Co-location, VoIP, Managed Services, SIP Trunking
Education
North Carolina State University 1990 — 1994
BSEE, Electrical Engineering
North Seattle Community College September 2011 - June 2013
Congregation Shaarei Tefilah Lubavitch August 2011 - November 2011
Petermann NW LLC 2009 - June 2011
H & R Block January 2007 - April 2011
IRS VITA Program and AARP Tax Aide Program 1986 - 2008
King County Elections 2001 - 2007
Evergreen Chapter of the Embroiderers Guild of America January 2003 - December 2005
CenturyLink March 1979 - October 2000
Skills
Accounting, Income Tax, Nonprofits, Tax Preparation, QuickBooks, Accounts Payable, Account Reconciliation, General Ledger, Accounts Receivable, Financial Statements, Customer Service, Tax, Payroll, Financial Reporting, Journal Entries, Financial Accounting, Peachtree, Sales Tax, Payroll Taxes, Auditing
Education
North Seattle Community College 2011 — 2013
Certificate, Accounting/Bookkeepping, 3,.3
University of Denver - Daniels College of Business 1999 — 2000
Certificate, Project Management
University of Oregon
Bachelor of Arts (B.A.), German and History
Placeable February 2015 - Present
Connect First, Inc. December 2013 - February 2015
CenturyLink January 2012 - December 2013
Qwest January 2002 - April 2012
Affinitas July 2002 - January 2003
Overfield Security Systems Lawrence KS Installer January 2002 - July 2002
Williams Communications May 2000 - September 2000
Miller Remodeling Phillipsburg KS Shingling June 1999 - May 2000
Skills
Networking, Project Management, Red Hat Linux, SS7, Customer Service, Routing, Telecommunications, Bash, Network Administration, Switches, Ethernet, Microsoft Office, Mobile Devices, T1, Security, Team Management, GSM, Troubleshooting, Voice Mail, SS7 protocol, Voice Switching, Signaling Protocols, Nortel DMS, VoIP
Education
Northwest Kansas Technical College 1999 — 2001
Communications Technology
Diploma
CenturyLink August 1991 - Present
CenturyLink February 1991 - March 2012
EMBARQ February 2006 - February 2010
Skills
BroadSoft, Nortel, SBC, SIP, SIP Trunking, VoIP, Hosted VoIP, Callcenter, Cisco, Polycom, Aastra, ATA, PSTN, Telecommunications, Microsoft Office, Microsoft office..., OCS, LAN-WAN, Avaya, DSL, Telephony, Lync, Broadsoft, Unified Communications, Call Centers, Cisco Technologies, Lync Server 2010, Call Center, Ethernet
Education
North Carolina Wesleyan College 2000 — 2002
Computer Science, 4.0
CenturyLink January 2014 - Present
CenturyLink January 2013 - January 2014
CenturyLink 2005 - 2013
Qwest January 2003 - September 2005
Skills
MPLS, Account Management, Sales, Co-location, Customer Experience, Cross-functional Team..., SIP Trunking, Long Distance, Cloud Computing
Education
North Seattle Community College 1992 — 1994
Associate of Arts Degree
CenturyLink February 2014 - Present
CenturyLink March 2011 - February 2014
Embarq January 2007 - March 2011
Advanced Call Center Technologies July 2002 - January 2007
Fingerhut Companies April 1996 - May 2002
Skills
Cisco Technologies, Cisco VoIP, Cisco Call Manager, Cisco UCS, Cisco Routing &..., Cisco Routers, Cisco Wireless, Cisco IOS, Cisco Certified, VoIP, MPLS, Ethernet, Windows Server, Avaya IP Telephony, Networking, Servers, Switches, WAN, Routers, Network Design, Avaya, Routing, Unified Communications, IP, Telephony, SIP, VPN, Troubleshooting, Avaya Technologies
Education
Northeast State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Instrumentation Engineering Technology
Northeast State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology
CenturyLink April 2012 - Present
CenturyLink May 2011 - April 2012
Qwest Communications May 2007 - May 2011
Qwest Communications June 2003 - May 2007
Qwest Communications/U S West November 1996 - June 2003
U S West May 1990 - November 1996
Skills
Product Management, Wireless, Telecommunications, Telephony, Cross-functional Team..., Cloud Computing, Product Marketing, Ethernet, Managed Services, Unified Communications, IP, SIP, MPLS, Co-location
Education
North Hennepin Community College 1974 — 1975
MPM Communications, LLC January 2015 - Present
CenturyLink February 2009 - October 2009
EMBARQ January 2001 - February 2009
EMBARQ December 1996 - January 2001
Skills
Customer Satisfaction, Customer Service, Project Coordination, Federal Grant Management, Team Facilitation, Training Facilitation, Development & delivery..., Office Management, Office Administration, Goal Oriented, Microsoft Excel, Microsoft Word, PowerPoint, Event Management, Event Planning, Corporate Events, Coordinating Events, Expenses, Travel Management, Sales Operations, Incentive Programs, Operating Budgets, Web Video, Celebrations, Sales Promotion, Problem Solving, Administrative..., Headcount, Job Coaching, Maintaining A Positive..., Maintaining..., Team Building, Time Management, Data Entry, Leadership, Budgets, Human Resources
Education
University of Maryland University College 2013 — 2014
Bachelor of Science (BS) in December 2014, Accounting, Minor in Business Administration
Northeast State Community College 2010 — 2012
Associate of Applied Science, Business Management, Small Business Management, 4.0
Pitt County Memorial Hospital Administrative AssistantVidant Medical CenterJune 2008 - Present
Business Telecom January 2000 - July 2003
CenturyLink January 1980 - January 1997
Skills
Hospitals
Education
North Carolina Wesleyan College
Bachelor's Degree, Business Administration and Management, General
CenturyLink financial sevicesqwestApril 2000 - Present
Skills
Telecommunications, Customer Service, VoIP, Microsoft Office, Program Management, Wireless, Account Management, Vendor Management, Integration, Process Improvement
Education
Northern Illinois University 1970 — 1974
Bachelor of Applied Science (BASc), Chemistry
Xulon Press April 2015 - Present
CenturyLink January 2013 - Present
Skills
Microsoft Word, Microsoft Excel, Windows, Outlook, Management, Coaching, Microsoft Office, Customer Service, PowerPoint, Sales, Customer Satisfaction, Team Leadership, Account Management, Salesforce.com, Leadership, Call Centers, Team Building, Telecommunications
Education
North Greenville University 2005 — 2009
Sport Management and Business Administartion
North Greenville University
Bachelor of Science (B.S.), Management
Centurylink January 2008 - Present
Education
North Carolina Wesleyan College 2004 — 2007
BS, Business Administration
Steamboat Ski & Resort Corporation November 2012 - Present
CenturyLink 1975 - October 2013
Qwest January 1994 - January 2009
USWest January 1981 - January 1994
Qwest February 1989 - November 1993
Northwestern Bell January 1975 - January 1981
Skills
Optical Fiber, Microwave, Telecommunications, Networking, Switches, VoIP, IP, Ethernet, Fiber Optics, Network Design, Computer Network..., Telephony
Education
North Dakota State College of Science 1972 — 1973
Associate of Electrical Technology, Electrical/Electronics Maintenance and Repair Technology
Adams St Pub 2011 - Present
CenturyLink 2008 - 2009
Gap Inc./Old Navy 2006 - 2007
Lurvey Landscape Supply 2004 - 2006
Education
Western Technical College 2010 — 2011
Graphic Design Degree & Web Design Certification, Graphic Design
University of Wisconsin-La Crosse 2005 — 2007
Education
Northeastern Illinois University 2004 — 2005
General Education
CenturyLink November 2010 - Present
CenturyLink June 1999 - Present
Srint/Embarq June 1999 - March 2010
Bell Atlantic March 1993 - June 1999
Skills
Telecommunications, Ethernet, DSL, Wireless, IP, Telephony, T1, Fiber Optics, 5ESS, DMS-100, DWDM, SS7, Adtran
Education
Northern Essex Community College 1989 — 1990
Amesbury High School 1984 — 1987
CenturyLink
Skills
VoIP, DWDM, Telecommunications, IP, Wireless, SDH, Ethernet, MPLS, Fiber Optics, Network Design, Troubleshooting, Product Management, Broadband, Optical Fiber, Solution Selling, Network Engineering, Managed Services, Networking
Education
North Carolina State University
BS, Electrical Engineering
CenturyLink January 2003 - Present
Qwest June 1998 - January 2003
Education
North Dakota State University 1979 — 1983
CenturyLink November 2012 - Present
AT&T Global Services February 2008 - November 2012
IBM September 1998 - February 2008
Mims Distributing March 1996 - September 1998
Skills
Windows, Negotiation, 3G, Troubleshooting, MPLS, Servers, Security, Cloud Computing, PowerPoint, Operating Systems, OSPF, Cisco Technologies, LTE, Microsoft Word, SIP, BGP, IPv6, Wireless, VoIP, C++, IP, Juniper, HTML, Network Security, TCP/IP, Switches, Routers, Customer Service, Networking, Solaris, DNS, Routing, Public Speaking, Budgets, VPN, Teaching, Cisco Routers, Linux, Network Design, Integration, Data Center, Firewalls, Microsoft Excel, Frame Relay, EIGRP, Ethernet, English, QoS, Outlook, Microsoft Office
Education
North Carolina State University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sandhills Community College 1987 — 1989
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Richmond Senior High School 1985 — 1987
Yes, Not much
CenturyLink
Skills
Customer Service, Telecommunications, Microsoft Office, Customer Satisfaction, System Administration, Software Documentation, Team Leadership, Troubleshooting, Salesforce.com, Training, Call Centers, Outlook, Managed Services, Telephony, Wireless, Unified Communications, VoIP
Education
Northeast State Community College
CenturyLink December 2011 - Present
Kilian Engineering June 2011 - November 2011
B Real (Contractor in Australia) April 2011 - May 2011
Novozymes 2006 - 2008
Skills
Engineering Management, Engineering, AutoCAD, Solidworks
Education
North Carolina State University 2006 — 2010
BS, Mechanical Engineering
Franklinton High School 2002 — 2006
Area Wide Protective April 2012 - Present
CenturyLink June 2010 - March 2012
Embarq Logistics June 2008 - June 2010
Skills
Traffic Management, Microstation, AutoCAD, Civil Engineering, CAD, Project Planning, Contract Management, Project Estimation, Surveying, MicroStation
Education
North Central State College 1998 — 2000
Associate's degree, Mechanical Engineering
CenturyLink June 1979 - Present
Education
Northeast State Community College 1977 — 1979
CenturyLink November 2014 - Present
UnitedHealth Group June 2013 - September 2014
CBCA/Simplifi ESO January 2008 - April 2013
Boston Scientific March 2006 - November 2007
Prostaff January 2000 - December 2005
Skills
Linux System..., Store Management, VMware ESX, Network Administration, HP-UX, EMC Storage, AIX Administration, Windows Administration, Backup Solutions, MySQL, Disaster Recovery
Education
North Iowa Area Community College 1985 — 1987
Associate of Science (AS), Electrical and Electronics Engineering
CenturyLink
Skills
Ethernet, Telecommunications, IP, VoIP, MPLS, Wireless, Network Design, SIP, Switches, Cisco Technologies, Unix, TCP/IP
Education
Northern Arizona University
Aflac May 2015 - Present
centurylink January 2013 - Present
Target Media Partners October 2011 - January 2013
Safegate Security Inc. October 2010 - February 2011
Primetime Adventures Travel LLC April 2007 - March 2009
Fairfield Marketing April 1999 - April 2007
Skills
Marketing, CRM, Contract Negotiation, Leadership, Negotiation, Process Improvement, Project Management, Solution Selling, Strategic Partnerships, Business Strategy, Employee Benefits, Forecasting, Strategic Planning, Strategy, Management, Product Development, Recruiting, Security, Call Centers
Education
Testeachersonline.com 2015 — 2015
Property and Casualty Insurance License, Insurance
Northeast State Community College 2006 — 2008
Associate of Science (AS), Physical Education Teaching and Coaching
Northeast State Community College 2005 — 2007
Associate of Science (AS), Nursing
Northeast State Community College 1999 — 2002
Associate of Science (AS), Psychology
Northeast State Community College 1999 — 2002
Associate of Science (A.S.), Psychology
testeachersonline.com
life and health licenses, Insurance
CenturyLink April 2013 - Present
Education
North Central State College 2002 — 2004
Associate of Arts (AA), Business Administration/Financial Management
Triway High School
CenturyLink November 1998 - Present
Education
Northern Arizona University 1984 — 1989
Bachelor of Science (B.S.), Electrical Engineering Technologies/Technicians