CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Farmington Fire District February 2015 - Present
Kaysville City 2012 - Present
CenturyLink August 2002 - Present
Education
Davis Applied Technology College 2012 — 2013
MorphoTrust USA March 2015 - Present
Genesis10 September 2014 - November 2014
NetJets April 2013 - May 2014
CenturyLink January 2011 - January 2013
Qwest Communications Inc. November 1998 - January 2011
Skills
ASP.NET MVC w/ORM and..., VS2013 .NET Framework..., JavaScript, CSS, HTML5,..., Java, J2EE, JQuery,..., VB.NET, Classic VB6, PL/SQL, Oracle, SQL..., VB.NET, Classic VB6,..., Git/Git-Flow/Stash,..., Agile Software...
Education
University of Phoenix 2007 — 2009
Master of Information System, Information Technology Project Management
DeVry University 1995 — 1998
Bachelor of Science (BS), Computer Information Systems (CIS)
DeVry University 1993 — 1998
Bachelor's Degree, Business Administration
Nordstrom December 2014 - Present
Navigant November 2013 - December 2014
CenturyLink September 1995 - November 2013
Skills
Requirements Analysis, Integration, Telecommunications, SDLC, PMP, Software Project..., Program Management, Vendor Management, Project Management, Quality Center, PMO, Visio, Agile Methodologies, Project Portfolio..., Microsoft SQL Server, Software Development, Enterprise Architecture, Business Analysis, Requirements Gathering, Data Center, SOA, Databases, MS Project, Process Improvement, Management
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Marketing
DeVry University Phoenix
Project Management
Verizon December 2014 - Present
CenturyLink October 2013 - June 2014
AT&T June 2011 - April 2013
Telvista Inc. June 2010 - June 2011
Skills
Troubleshooting, Technical Support, VoIP, Telecommunications, Call Centers, TCP/IP, Routers, Cisco Technologies, Switches, Wireless Networking, VPN, Computer Hardware, Hardware, IP, LAN-WAN, Active Directory, Network Design, Computer Network..., Networking, Telephony, Data Center, Microsoft Office, Microsoft Excel, Outlook Express, Mac OS, Cabling, Help Desk Support, Operating Systems, Avaya, Windows 7, DNS, Cisco IOS, Windows Server, XP, Wireless, Microsoft Exchange, Citrix, Windows XP, VMware, Software Installation, ITIL, WAN, Windows, Security, Cisco Routers, A Certified, Network Engineering, DHCP, Remote Desktop, Routing
Education
DeVry University-Texas 2003 — 2006
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
CenturyLink October 2014 - Present
AT&T October 2008 - October 2014
Iowa Beverage Systems August 2008 - December 2011
Doll Distributing, LLC October 2002 - July 2008
Skills
Sales, Direct Sales, Sales Management, Account Management, Sales Process, Salesforce.com, Solution Selling, Sales Operations, Channel Partners, Cold Calling, Sales Presentations, Customer Retention, Managed Services, Unified Communications, Wireless, Telecommunications, Management, Customer Satisfaction, Team Building, Leadership, Microsoft Office, New Business Development, Training
Education
Des Moines Area Community College 2000 — 2002
Associate of Arts (AA), Business/Managerial Economics
East High School
CenturyLink June 2008 - Present
TEKsystems September 2007 - June 2008
Comcast February 2007 - September 2007
Skills
WAN, Cisco Technologies, Switches, TCP/IP, OSPF, Project Management, BGP, Team Building, Ethernet, Network Design, Troubleshooting, Network Engineering, Networking
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Business Administration with concentration in Project Management
DeVry University 2004 — 2007
BS, Technical Management
CenturyLink March 2015 - Present
CenturyLink November 2010 - Present
Qwest Communications August 2007 - November 2010
Skills
Telephony, Customer Satisfaction, Time Management, Team Leadership, Group Dynamics, Soft Skills, Quality Assurance, Performance Management, Data Analysis, Organizational..., Call Centers, Management, Leadership, Telecommunications, Customer Experience, Computer Network..., Operational Excellence, Managed Services, IP, Team Building
Education
Des Moines Area Community College 2013 — 2016
Associate's Degree, Business Administration and Management, General, 3.88
DST Systems August 2014 - Present
BluJay Services LLC March 2012 - August 2014
CenturyLink 2011 - 2012
Embarq Logistics April 2008 - April 2009
Skills
IT Strategy, Telecommunications, Vendor Management, Infrastructure, Program Management, Integration, Data Center
Education
DeVry University 2003 — 2005
Bachelor of Science (BS), Technology Management
CenturyLink September 2014 - Present
CenturyLink (formally Embarq) June 2006 - September 2014
Sprint Nextel November 2004 - June 2006
CompUSA January 2000 - November 2004
Education
DeVry University 2002 — 2006
BS, Electronics Engineering2006
Lexington Law Firm March 2014 - Present
Idaho Department of Correction January 2013 - May 2013
centurylink October 2006 - January 2013
Skills
Law Enforcement..., Investigation, First Aid, Corrections, Firearms, Radio, Microsoft Office, Account Management, VoIP, Direct Sales, Solution Selling, Sales, Sales Management, Managed Services, Customer Satisfaction, Wireless, Call Centers, Telecommunications, Sales Operations, Customer Service, Customer Retention
Education
DeVry University 2011 — 2014
Bachelor of Science (B.S.), Criminal Justice/Police Science
CenturyLink September 2009 - Present
Precision BI, Inc April 2007 - September 2009
MicroStrategy November 2006 - April 2007
CGI June 2000 - November 2006
AMS June 2000 - 2004
Sprint January 2000 - June 2000
Vantage Health 1997 - 1998
Skills
Enterprise Architecture, SDLC, Business Intelligence, Business Analysis, Requirements Analysis, Performance Management, ETL, Leadership, Microstrategy, Vendor Management, Integration, Telecommunications, Program Management, Software Project..., Business Process, Data Modeling, Cross-functional Team..., Business Process..., Data Warehousing
Education
University of Kansas 1997 — 1999
BS
DePaul University 1994 — 1996
CenturyLink June 2015 - Present
US Signal January 2011 - June 2015
PAETEC March 2008 - December 2010
McLeodUSA November 2000 - March 2008
Skills
Co-location, SIP Trunking, MPLS, VoIP, Telecommunications, Managed Services, T1, Solution Selling, Ethernet, Direct Sales, Telephony, Channel, Cloud Computing, Data Center, IP, Wireless, Account Management, SIP, WAN
Education
Northern Illinois University 1992 — 1993
BA, German Business & Translation
DePaul University 1985 — 1988
Accounting
CenturyLink 2014 - Present
Surge Marketing Group 2013 - Present
Tier 3 (Now CenturyLink) 2011 - 2013
Microsoft Corporation 2008 - 2011
Motorola 2005 - 2008
Intel 1994 - 2005
US Army Reserve 1986 - 1998
Skills
Go-to-market Strategy, Marketing Strategy, Strategy, Demand Generation, Enterprise Software, Cross-functional Team..., Strategic Partnerships, Cloud Computing, B2B Marketing, Start-ups, Thought Leadership, Global Marketing, Product Marketing, Strategic Planning, Product Management, Marketing Communications, Public Relations, Internal Communications, Analyst Relations, Multi-channel Marketing, Field Marketing, Email Marketing, Corporate Communications, Competitive Analysis, Program Management, Strategic Communications, Business Alliances, B2B, Sales Enablement, Lead Generation, Product Innovation, Market Research, Brand Awareness, SaaS, Leadership, Messaging, Analytics, Positioning, New Business Generation, Non-profit Leadership, Management, Partner Management, Integrated Marketing, Product Launch, Marketing Management, Marketing, Advertising, Autism Spectrum..., Marketing Automation
Education
University of California, Davis - Graduate School of Management 1992 — 1994
MBA
University of California, Berkeley 1986 — 1990
BA
Defense Language Institute 1986 — 1987
Russian Language Certificate
Florida Realtors March 2012 - Present
Florida Tours LLC October 2005 - October 2012
CenturyLink February 2010 - November 2010
Skills
Routers, Switches, Computer Hardware, Printers, Servers, Modems, Smartphones, Tablet PC, Windows XP Pro, Windows Vista, Windows 7, Systems Management..., Server 2000-2008, Mac OS X, Unix, Linux, Mac OS, Microsoft Office 2007, Microsoft Office 2010, Android, VMware Workstation, RIP, OSPF, IGRP, EIGRP, TCP/IP, TCP/IP protocols, TCP/IP stack, IPX/SPX, IMAP, POP3, AppleTalk, IT Business Management, Troubleshooting, Red Hat Linux, Norton Ghost, Office 2010, VPN, Network Security, Wireless Networking, VMware, Cisco Technologies, Cisco IOS, Operating Systems, Active Directory, DNS, Network Administration, Cisco Routers, Windows XP, XP
Education
DeVry University 2010 — 2012
Associate of Science, Network Systems Administration
Cisco September 2015 - Present
Allied Telesis May 2015 - July 2015
The associated Press June 2001 - May 2015
Associated Press June 2001 - May 2015
CenturyLink February 2014 - September 2014
Ridge Services / Tommy Hilfiger September 1996 - June 2001
Skills
Windows 7, Troubleshooting, Cisco Technologies, Customer Support, Desktop Application..., Laptops, Technical Support, Networking, Hardware, Software Installation, Printers, Switches, Routers, Cabling, Help Desk Support, Microsoft Office, Windows, Management, Network Administration
Education
Wake Technical Community College 2009 — 2013
Certificate Cisco Networking Academy, Cisco Technology
DeVry Institute of Technology 1998 — 2000
Associate of Applied Science Degree in Computer Information, Computer information systems, 3.30 GPA
CenturyLink September 2014 - Present
Vail Systems September 2013 - September 2014
Vail Systems November 2012 - September 2013
DeVry University March 2012 - June 2012
Mitsubishi Electric Automation Inc December 2011 - March 2012
Skills
Computer Network..., CCNA, Remote Desktop, Active Directory, •Strong communication,..., Cisco CLI skills, Ubuntu/Unix, Configuation/Troubleesho..., RT Request Tracker..., Zimbra/IMAP email..., Samba, Centrify, Data Center, Dell PowerEdge Servers, Mac OS, Terminal, •Microsoft Office..., Cisco VPN, Remote User Support, Desktop Support..., •Running/Terminating..., Cisco Routers, Networking, Routers, Switches, Troubleshooting, Windows Server
Education
DeVry University 2009 — 2012
Bachelor of Science, Network and Communications Management
CenturyLink March 2013 - Present
Ricoh Americas Corporation November 2011 - January 2013
Ricoh Americas Corporation November 2011 - November 2012
Inter-State Studio & Publishing Co. June 2007 - July 2011
Lifetouch April 1997 - June 2007
Skills
Salesforce.com, Cold Calling, New Business Development, Sales Management, Sales Operations, Account Management, CRM, Sales, Management, Lead Generation, Customer Retention, Solution Selling, Customer Service, Sales Process, Direct Sales
Education
Des Moines Area Community College
AS, Assicoates Degree
Hoover High School
high school, General Education
University of Northern Iowa
BA, Public Relations
CenturyLink 2004 - Present
UMB Bank February 1985 - July 1994
Skills
Troubleshooting, Quality Center, Wireless, Software Quality..., Testing, System Testing, Process Improvement, Team Leadership, Unix, Project Management, User Acceptance Testing, Quality Assurance, Requirements Analysis, MS Project, Integration, HP Quality Center
Education
DeVry University-Missouri 1994 — 1998
Bachelor of Science (B.S.), Information Technology
Graceland University 1975 — 1978
CenturyLink March 2015 - Present
LoftonSpace Mix Country 106 November 2007 - March 2015
Walmart April 2010 - March 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML, Windows, Event Planning, Time Management, Radio Programming, Radio Broadcasting, Radio Advertising, Radio Producing, Radio Promotions, Radio Host, Voice Over
Education
Des Moines Area Community College 2012 — 2014
Iowa Central Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Radio and Television Broadcasting Technology/Technician
AllClear ID July 2015 - Present
The A List at Ashby Staffing May 2015 - Present
ARM May 2015 - May 2015
CenturyLink January 2015 - April 2015
AllClear ID 2015 - 2015
DJM Sales & Marketing, Inc. January 2014 - October 2014
Scott & White Healthcare November 2013 - January 2014
Randstad November 2013 - January 2014
Northern Trust March 2012 - August 2013
Northern Trust January 2009 - March 2012
Skills
Troubleshooting, Databases, Lotus Notes, SharePoint, Process Improvement, SQL, Technical Support, Data Analysis, Customer Service, Microsoft Excel, Process Engineering, Business Process..., BMC Remedy, Remote Desktop, Technical Writing, Statistics, Boilers, Recycling, Requirements Gathering, CICS, rechargeable battery..., Process Safety, Hazard Recognition, Phone Etiquette, Avaya IP Telephony, Technical Documentation, Taguchi, Pattern Recognition, Measurement System..., Titration, Polymer Science, Composites, Solvent Extraction, Powder Processing, Virtual Assistance, Feedback Management, Covered Calls, Cross-cultural Teams, SnagIt, Energy Economics, OSHA, Fire Safety, Corrosion Monitoring, Heuristic Analysis
Education
DePaul University 2000 — 2001
Georgia Institute of Technology 1989 — 1994
Bachelors
Farragut High School 1985 — 1989
CenturyLink October 2013 - Present
CenturyLink January 2011 - September 2013
Aricent Group July 2010 - September 2013
Aricent Group November 2006 - September 2010
Alcatel-Lucent January 2008 - August 2009
Aricent Group May 2005 - October 2006
Skills
SIP, IP Multimedia Subsystem, Software Development, Solaris, Telecommunications, Java Enterprise Edition, SOAP, Web Services, Integration, Java, Unix, IP, VoIP, Agile Methodologies, Testing, ClearCase, Shell Scripting, Diameter, C, Open Source Software, Eclipse, TCP/IP, XML, Core Java, Software Design, Ethernet, JUnit, Weblogic, Servlets, Solution Architecture, Tomcat, Design Patterns, Test Automation, NGN, 3GPP, Android, Data Structures, JAXB, RTP, Wireshark, Unix Shell Scripting, Spring, Cloud Computing, REST, UDP, J2EE, SDP, IP Networking, ClearQuest, Cloud Applications
Education
Guru Gobind Singh Indraprastha University 2002 — 2005
MCA, Computer Application
Delhi University 1999 — 2002
B.Sc, Computer Science
National Public School 1997 — 1998
10+2, Sc
Ramakrishna Mission School, Along, Arunachal Pradesh 1992 — 1996
Matriculation
DST Systems May 2015 - Present
DST Systems February 2012 - Present
Tricension November 2010 - February 2011
CenturyLink June 2010 - November 2010
H&R Block Inc December 2004 - June 2010
Hallmark Cards, Inc November 2003 - November 2004
Commerce Bank April 2003 - October 2003
Sprint February 2002 - March 2003
Hallmark Cards, Inc November 1996 - January 2002
Gujarat Heavy Chemicals Ltd April 1991 - October 1996
Skills
Data Warehousing, SQL Server Integration..., T-SQL, Informatica, PL/SQL, Microstrategy, Microsoft CRM, Team Leadership, Unix Shell Scripting, Autosys, Sun Certified Java..., Broadvision, C#, .NET, Requirements Analysis, Oracle, SSIS, SDLC, Software Development, Business Intelligence, ETL, SharePoint, Microsoft SQL Server, Enterprise Software, Agile Methodologies, Crystal Reports, Requirements Gathering, MicroStrategy
Education
NIIT - National Institute of Information Technology 1989 — 1991
Post Graduate Honors Diploma, Software Analysis and Design
Institute of Management Technology, Ghaziabad 1988 — 1991
MBA, MIS (Management Information System)
Delhi University 1985 — 1988
BS, Chemistry, Mathematics
CenturyLink January 2015 - Present
CenturyLink March 2014 - January 2015
Masco Corporation September 2006 - February 2013
Masco Corporation September 1999 - September 2006
Skills
PeopleSoft, Employee Benefits, Payroll, Performance Management, Labor Relations, HR Analytics, Forecasting, Onboarding, Team Building, Organizational..., Microsoft Excel, Change Management, Public Speaking, Hyperion Enterprise, Kronos, Customer Service, Benefits, Mentoring, Microsoft Office, PowerPoint, Financial Reporting, Access, Excel, Accounts Payable, Database Administration, Call Center..., HRIS, Process Improvement, Shared Service Center, Human Resources, Data Analysis, Employee Training, Benefits Administration, College Recruiting, Employee Wellness, SAP, Negotiation, Employee Relations, Customer Satisfaction
Education
Michigan State University 2010 — 2013
Master, Human Resources and Labor Relations
Davenport University 2002 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Summa Cum Laude
VASI January 2015 - Present
CenturyLink September 2013 - December 2014
Ciber - Pro July 2007 - September 2013
TDC Government Solutions, a division of TechUSA, LLC January 2004 - July 2007
Skills
Information Assurance, Software Installation, Security+, Routers, Networking, Troubleshooting, VoIP, Technical Support, Data Center, IP, System Administration, Telecommunications, Windows 7, Wireless
Education
DeVry University-Virginia 2011 — 2015
Bachelor's degree, Network Communications and Business Management
CenturyLink Business May 2012 - Present
CenturyLink March 2011 - May 2012
CenturyLink November 2007 - February 2011
Skills
Sales Management, Retention Management, Customer Acquisition, Account Management, Business Acquisition, Lead Generation, MPLS, VoIP, Selling, Ethernet, Telecommunications, Customer Retention, SIP Trunking, T1, SaaS, Wireless
Education
Daytona State College 2001 — 2003
Associate of Arts (AA), Business Administration and Management, General
Deland High School 1998 — 2001
CenturyLink October 2015 - Present
CTI Business Travel September 2014 - August 2015
BlackTurtle Services September 2013 - September 2014
United States Postal Service June 2013 - September 2013
CTI Business Travel February 2011 - December 2012
LDS Church September 1999 - February 2011
Macey's Food Stores January 1999 - August 1999
The Church of Jesus Christ of Latter-day Saints June 1997 - December 1998
NCI Information Systems, Inc March 1995 - May 1997
jcpenney April 1994 - March 1995
Skills
Amadeus GDS, Apollo GDS, Data Entry, Cashiering, Customer Service, Phone Etiquette, UPS Shipping, Order Fulfillment, Microsoft Office, Email, Hotel Booking, Cliqbook, Business Travel, Online Travel, Travel Management, Travel Arrangements, Order Processing, Receptionist Duties, Learning Quickly, Organization &..., Telephone Skills, Tourism, Sales, Hospitality, Customer Satisfaction, Hotels, Travel Planning, Call Centers, Amadeus, Booking Systems, Outlook, Front Office, Social Networking, Training, Microsoft Word
Education
Davis Applied Technology College 2013 — 2015
Diploma, Information Technology, 4.7 GPA
Layton High School 1992 — 1993
Diploma
Mitchell High School 1991 — 1992
Diploma
Weber State University
CenturyLink December 2014 - Present
CenturyLink April 2012 - Present
CenturyLink July 1999 - April 2012
Discover Financial Services November 1995 - September 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Negotiation, Troubleshooting, Management, Project Planning, Process Improvement, Analysis, Telecommunications, Wireless, Data Center, MPLS, IP, Network Design, VoIP, Ethernet, Managed Services, Vendor Management, Telephony
Education
DeVry University 1997 — 1998
CIS
Massage Heights September 2012 - June 2014
Irene's Myomassology Institute September 2012 - September 2013
LaVida Massage November 2011 - September 2012
Young Williams May 2011 - October 2011
CenturyLink July 2010 - May 2011
The Day Spa at Salon Elizabeth November 2009 - April 2010
GENEX Services, Inc. November 2007 - December 2009
Asset Acceptance October 2004 - October 2007
Allegra Direct Communications March 2004 - October 2004
Skills
Reiki, Craniosacral Therapy, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Trigger Point Therapy, Reflexology, Swedish, Bodywork, Stretching, Aromatherapy, Relaxation, Energy Work, Pain Management, Healing, Holistic Health, Chronic Pain, Hydrotherapy, Back Pain, Body Massage, Pregnancy, Essential Oils, Polarity, Myofascial Release
Education
University of Phoenix 2010 — 2011
Health/Health Care Administration/Management
Davenport University 2006 — 2010
Health Care Information
Irene's Myomassology Institute 2008 — 2009
Diploma, Massage Therapy/Therapeutic Massage
Fitzgerald High School 1998 — 2002
Diploma
CenturyLink October 2013 - Present
CenturyLink 2011 - October 2013
QWEST COMMUNICATIONS CORP 2001 - October 2013
Information Control Corporation January 2001 - January 2001
Wendy's International January 2000 - January 2001
Qwest January 1997 - January 2000
Qwest Communications Corporation 1997 - 2000
CompuServe 1989 - 1997
Skills
Software Development, Integration, Program Management, Requirements Analysis, Telecommunications, Software Project..., SDLC, Software Design, Testing, Analysis, System Architecture, Unix, System Design, Telecommunications..., Project Management, Databases, Agile Methodologies, Resource Management, Technology Management, Enterprise Architecture, Servers, Web Development, Application Architecture, Financial Reporting, Project Planning, Telecommunications..., Web Services, Cloud Computing, Visio, Solution Architecture, SOA, Weblogic, PMP, PL/SQL, Business Analysis, Business Analyst, Software Management, System Engineer, Application Development, Information Architecture, Financial Analysis, Project Execution, User Interface Design, Internal Audit, Budget Management, Resource Estimation, Training &..., Technical Management, RoboHelp, Product Owner Partner
Education
DeVry Institute of Technology 1997 — 2000
Bachelor of Technical Management, Computer Science
Columbus State Community College 1994 — 1997
Associate, Computer Science
BMA August 2013 - May 2014
Heartland Securities December 2012 - May 2013
Liquid Logics April 2012 - October 2012
Centriq Training August 2011 - July 2012
CenturyLink April 1997 - February 2011
Lee Information Systems March 1996 - April 1997
Skills
COBOL, JCL, CICS, ASP.NET, HTML, DB2, Java, ADO.NET, CSS, AJAX, LINQ, XHTML, IDEAL, JavaScript, C#, VSAM, SQL Server, jQuery, PHP, TSO, Fileaid, MySQL, .NET, SQL, MVS, Visual Studio, Easytrieve, Mainframe, SPUFI, IBM Mainframe, IMS DB/DC, Programming, Application Development, DB2/SQL, Web Development, ASP, Microsoft SQL Server, Software Development, Software Project..., Testing, Database Design, Visio, SDLC, Web Applications, MS Project, Unix, ISPF, Systems Analysis, Windows 7, Requirements Analysis
Education
Centriq 2011 — 2011
MCTS, Microsoft
DeVry Institute of Technology 1987 — 1990
B.S. degree, Computer Information Systems
CenturyLink February 2015 - Present
Level 3 Communications June 2014 - February 2015
CenturyLink (Fomerly Qwest) July 1991 - June 2014
Qwest Communications July 1991 - July 2011
Elk Creek Fire Department 1997 - 2004
Brandon Consulting Group January 1989 - July 1991
Martin Marietta Data Systems November 1985 - January 1989
Skills
DDoS Mitigation, Unix, Linux, Telecommunications, TCP/IP, Wireshark, UDP, BGP, Firewalls, IP, Network Security, Network Architecture, Security, Network Design, Juniper, Routers, SNMP, Servers, Cisco Technologies, Routing, Networking, VoIP, Network Engineering, Routing Protocols, Switches, Computer Security, Software Development, Integration, JUNOS, VPN, Perl, Information Security, Data Center
Education
University of Denver 2009 — 2011
Master of Applied Science, Information Systems Security
DeVry University 1982 — 1985
BS, Computer Information Systems
Kronos September 2013 - Present
CenturyLink June 2011 - September 2013
American Vacation Homes August 2009 - June 2011
Sky Resort Management May 2007 - June 2009
Walt Disney World January 2005 - May 2007
Toys R Us September 2002 - January 2007
Skills
Administration, Windows, Troubleshooting, Customer Service, Word, PowerPoint, Excel, Customer Relations, Outlook, Microsoft Office, Teamwork, Problem Solving, Call Center, Social Media, Account Management, Online Marketing, Scheduling, Supervisory Skills, Documentation, Social Media Marketing, Customer Satisfaction, Telecommunications, XP, Time Management, Software Documentation, Microsoft Word, Microsoft Excel, Marketing, Call Centers
Education
DeVry University 2009 — 2014
Bachelor's Degree, Network and Communications Management
CenturyLink September 2010 - Present
Sprint Nextel January 2005 - January 2009
Sprint January 1999 - January 2005
Butler Manufacturing January 1997 - January 1999
Skills
Wireless, Project Management, Project Planning, Integration, Ethernet, Software Project..., Cisco Technologies, Troubleshooting, Network Engineering, Linux, Software Development, Telecommunications, Vendor Management, Testing, Leadership, Management, VoIP
Education
Webster University 2002 — 2005
MA in Telecommunications Management, Business and Administration
DeVry University 1995 — 1999
BS in Electronics Engineering Technology, Electrical Engineering
CenturyLink October 2014 - Present
Vector Marketing March 2014 - Present
First Tennessee Human Resources - Personal Support Services August 2014 - December 2014
Vector Marketing May 2014 - July 2014
Sprint September 2006 - March 2014
Fazoli's Restaurant Management, LLC May 2000 - March 2008
Red Lobster August 2005 - September 2006
Skills
inclusive language, googling, advocacy, Non-profits, Fundraising, Research, Microsoft Office, Team Building, Coaching, Editing, Strategic Planning, Event Planning, Customer Service, Problem Solving, Public Speaking, Public Relations, Grassroots Organizing, Social Media, Community Outreach, Social Media Marketing, Customer Relations, Leadership Development, Windows, Community Organizing, Conflict Resolution, Writing, Organizational..., Team Leadership, Mentoring, Volunteer Management, Government Relations, Teaching, Social Networking, Account Management, Community Relations, Political Campaigns, Change Management, Nonprofits, Outlook, Data Entry
Education
Northeast State Community College 2013 — 2015
Associate of Science (A.S.), Business Administration
DePauw University 2002 — 2003
n/a, Sociology
Tennessee High School 1999 — 2002
Diploma, Honors
CenturyLink May 2014 - Present
CenturyLink January 2013 - May 2014
CenturyLink July 2002 - January 2013
Stanbro RV Center September 2000 - November 2001
Mid States RV Center February 2000 - September 2000
Kit Manufacturing October 1997 - February 2000
ElDorado Motor Homes/ Honorbuilt Industries, SMC Corporation April 1992 - August 1997
Skills
Telecommunications, Call Center, Broadband, Troubleshooting, Management, Manufacturing, Customer Service..., Customer Service, Warranty, Computer Repair, Computer Hardware, Call Centers, Budgets, Leadership, Software Documentation, Analysis, Project Planning, Computer Network..., Process Improvement, VoIP, Training, Wireless, Team Leadership, Vendor Management, Sales
Education
DeVry University Phoenix 2006 — 2007
Business Administration, Management and Operations
Cloud County Community College 1992 — 1993
Management
AgSolver June 2015 - Present
AgSolver June 2014 - June 2015
CPI Communications March 2014 - June 2014
CenturyLink April 2013 - March 2014
CenturyLink March 2012 - March 2013
CenturyLink March 2011 - March 2012
CenturyLink August 2009 - March 2011
Skills
Sales, Customer-focused, Self-starting, Assertiveness, Ownership, Call Centers, Customer Service, Sales Operations, Sales Process, Salesforce.com, Account Management, Cold Calling, Contract Negotiation, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Leadership, Solution Selling, Telecommunications, Managed Services, Unified Communications, Long Distance, VoIP, Team Building, Team Leadership, Training, Telephony, Coaching, Employee Training, T1, SIP Trunking, Product Management, Co-location, Sales Management, B2B, Vendor Management, Selling, Outside Sales, Sales Presentations, Management, CRM, Strategy, Business Development, Networking, Strategic Planning, New Business Development, Marketing Strategy
Education
Des Moines Area Community College 2008 — 2009
In progress, Liberal Arts and Sciences/Liberal Studies
Pueblo Community College 2006 — 2008
In Progress, Liberal Arts and Sciences/Liberal Studies
CenturyLink November 2014 - Present
Support.com July 2011 - December 2013
Skills
Windows Server, Technical Support, XP, Windows 7, Computer Hardware, Operating Systems, Active Directory, Troubleshooting, Servers, Network Administration, Software Installation, Hardware, VMware, Linux, TCP/IP, Windows, Help Desk Support, Computer Repair, DNS, Networking, DHCP, Windows XP, Laptops, Antivirus, Wireless Networking, Printers, Routers, VPN, Remote Desktop, Group Policy, Windows Vista, Switches, Microsoft Exchange, Firewalls, Cisco IOS, Computer Security, Network Security, Server Administration, System Deployment, Hardware Support, Norton Ghost, LAN-WAN, Citrix, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Telecommunications, Team Building
Education
DeVry University 2010 — 2012
Associate of Arts (AA), Computer Systems Networking and Telecommunications
CenturyLink June 2013 - Present
CenturyLink March 2006 - June 2013
Skills
Telecommunications, Analysis, VoIP, Team Leadership, IP, MPLS, Managed Services, Management, Call Centers, Access, Databases
Education
DeVry University-Ohio 1993 — 1997
Bachelor's degree, Accounting
Wells Fargo October 2013 - Present
Woolheater Travel January 2010 - Present
Wells Fargo March 2013 - October 2013
Granite Financial Solutions September 2012 - 2013
CenturyLink February 2008 - September 2012
Sears Holdings Corporation February 2003 - December 2007
Skills
Life Insurance, Call Centers, Training Delivery, Fixed Annuities, Sales, Business Development, Performance Management, Sales Presentations, Training, Term Life Insurance, Customer Retention, Disability Insurance, Employee Relations, Employee Engagement, Retirement Planning, Sales Management, Sales Process, Call Center, Strategic Financial..., Insurance, Retirement, Corporate Training, Call Center Development, Financial Services, Permanent Life Insurance, Selling Skills, Credit, Small Business, life and health..., Personal Finance, Financial Advisory, Financial Risk, Financial Risk..., Sales Training, Sales Prospecting, Banking, Credit Cards, Investment Banking, Internet Banking, Private Banking, Mortgage Banking, Credit Card Fraud, Credit Card Debt, Credit Card Transaction..., Photography, Event Photography, Wedding Photography, Call Center..., Lines Of Credit, Project Management
Education
William Penn University 2013 — 2017
Bachelor’s Degree, Business Administration and Management, General
Des Moines Area Community College 2005 — 2007
Associate's degree, Hotel, Motel, and Restaurant Management
Des Moines Area Community College 2005 — 2007
Associate of Arts (AA), Hospitality Administration/Management
Des Moines Area Community College 2005 — 2007
Hospitality Business
CenturyLink January 2012 - Present
Windstream Communications May 2007 - January 2012
Sprint July 2001 - May 2007
Skills
Telecommunications, High Speed Internet..., Fiber Optic Design, Network/Civil..., DSL Network Design, Wireless, Troubleshooting, Team Leadership, Telecommunications..., Management, Optical Fiber, Integration, Engineering, VoIP, Project Management, Computer Maintenance, SDH, Technical Leadership, Cisco Technologies, Testing, IP, Networking, Network Design, Vendor Management, Video Editing (SD/HD..., Leadership Development
Education
DeVry University-Ohio 1997 — 2001
Bachelor of Science (B.S.), Electronic Engineering Technology, 3.8 GPA
DeVry University-Ohio 1997 — 2001
Bachelor of Science (B.S.), Computer Engineering Technology, 3.8 GPA
Upper Scioto Valley High School 1992 — 1996
High School Diploma, 3.5 GPA
CenturyLink November 2013 - Present
Charter Communications March 2012 - May 2013
Samso HITE February 2008 - June 2011
PeekaNet Broadband Internet Services September 2003 - March 2008
Network Evolution, Inc. (NEI) July 1992 - February 2008
Creoss, LLC June 2005 - June 2006
Qwest Communications January 2000 - March 2004
Network Performance Corporation November 1992 - December 1999
Spider Systems, Inc. May 1990 - May 1992
Wang Laboratories October 1988 - February 1990
Skills
Wireless, Product Management, WiFi, TCP/IP, Start-ups, Wireless Networking, Network Architecture, Product Development, Linux, Agile Methodologies, New Business Development, Network Engineering, System Architecture, Business Strategy, Integration, Pre-sales, Perl, Technical Documentation, Software Engineering, Software Development, Solution Architecture, Web Design, Web Development, Inventor, Technology Evangelism, Technical Communication, Business Analysis, Windows, Hardware Development, International Business, Product Engineering, Services Development, IEEE 802.11, Wireless Network Design, Mobile Internet, Product Evangelism, Technical Training, Systems Analysis, Business Planning, Business Management, Web Applications, Mac OS X, LAMP, C++, HTML + CSS, JavaScript, Python, Shell Scripting
Education
Wang Laboratories 1989 — 1989
Certificate
Central New England College 1983 — 1985
Daniel Webster College 1982 — 1983
Texas A&M University at Galveston 1981 — 1982
CenturyLink July 2010 - Present
Qwest Communications September 2003 - July 2010
Pepsi Beverages Company May 1995 - September 2003
Skills
Facilities Management, Corporate Real Estate, Budgets, Property Management, Asset Managment, Disaster Recovery, Vendor Management, Contract Management, Contract Negotiation, Process Improvement, Strategic Planning, Procurement, Operations Management, Team Leadership, Negotiation, Project Planning, Team Building, Telecommunications, Program Management, Call Center, Forecasting, Financial Analysis, Leadership, Real Estate, Asset Management, Cross-functional Team..., Customer Satisfaction, Project Management, Management, Account Management, Training, Sales, Selling, Process Scheduler, Customer Retention, Call Centers, Energy Efficiency
Education
William Penn University 2000 — 2002
Bachelor of Arts, Business Management
Iowa Realtor's Association 2012 — 2013
Real Estate Broker
Des Moines Area Community College 2009 — 2009
Real Estate License - State of Iowa, Real Estate
Des Moines Area Community College 1996 — 1998
Associate of Arts, Business
BOMI International 2012 — 2014
Facilities Management Administrator and Real Property Administrator, Facilities Planning and Management
CenturyLink April 2011 - Present
Datware Solutions, Inc March 1996 - Present
Qwest Communications 2004 - April 2011
Geneva Pharmaceuticals, Inc September 1992 - February 1996
Carpenter Paper Company October 1988 - October 1992
Skills
ETL, SQL, Analysis, Data Cleansing, Data Quality, Database Marketing, Business Intelligence, Databases, Data Warehousing, Data Analysis, Software Development, PL/SQL, Application Development, GIS, Database Design, SDLC, Data Mining, Integration, Analytics, Oracle, Business Analysis, Unix, Telecommunications
Education
Dana College 1986 — 1988
BA, Accounting
CenturyLink June 2004 - Present
The National Underwriter Company September 1999 - November 2003
Grant Thornton LLP January 1999 - September 1999
Frost & Jacobs 1976 - 1998
Skills
Tax Litigation, State & Local Tax..., Sales Tax Compliance &..., State Income Tax..., Transactional Tax..., Tax Law, Tax, Auditing, Sales Tax, State Tax, Litigation, Licensing, Income Tax, Property Tax, Corporate Law, Corporate Governance, Appeals, Mergers & Acquisitions, Joint Ventures, Privacy Law, Intellectual Property, Contract Negotiation, Commercial Litigation, Telecommunications
Education
University of Chicago Law School 1973 — 1976
JD
DePauw University 1969 — 1973
BA, Economics, Political Science
CenturyLink April 2011 - Present
Qwest Communications February 2000 - April 2011
Alcatel 1989 - 1998
Rockwell Collins 1985 - 1989
Skills
Cisco Technologies, DWDM, SDH, Gigabit Ethernet, Telecommunications, Microwave, MPLS, Ethernet, Network Design, VoIP, IP, Wireless, Switches, Fiber Optics, Computer Network...
Education
DeVry Institute of Technology 1976 — 1978
EET, Telecom
Bell & Howell school 1974 — 1975
Electronics, Electronics
Grantham University 1974 — 1975
Telecommunications, RF broadcast
JP Morgan Chase May 2006 - Present
Siemens August 2004 - March 2006
Computer Sciences Corporation August 2004 - December 2005
Aon Corporation January 2000 - August 2004
Information Control Company February 1998 - January 2000
CenturyLink February 1998 - January 2000
Nationwide Financial February 1996 - February 1998
University of Dayton January 1992 - January 1994
Skills
IT Management, ITIL, PMP, Management, Service Delivery, Vendor Management, Cyber-security, Infrastructure, Outsourcing, Incident Management, Project Management, PMO, SDLC, Disaster Recovery, IT Strategy, Servers, Security, Process Improvement, Enterprise Architecture, Enterprise Software, Data Center, Project Portfolio..., Visio, Integration, Project Delivery, Business Analysis, Program Management, Professional Services, Business Process..., Risk Management, SharePoint, Governance, Resource Management, IT Service Management, Offshoring, Requirements Gathering, Requirements Analysis, MS Project, Leadership, Information Technology, Software Documentation, IT Operations, Strategic Planning, Financial Services, Customer Service, Microsoft Office, Finance, Change Management, Software Project..., Cloud Computing
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MISIM
DeVry University 1997 — 2004
BTM
Central Ohio Technical College 1995 — 1997
EET
University of Dayton 1991 — 1992
Engineer’s Degree
Windstream August 2015 - Present
AT&T September 2013 - August 2015
Allied Wireless Communications Corporation October 2010 - September 2013
Windstream Communications March 2009 - October 2010
Verizon Wireless 2008 - 2009
Alltel 2006 - 2008
Alltel 2001 - 2006
CenturyLink 1999 - 2001
USAF 1992 - 1998
Skills
Siebel, CRM, Call Center, Oracle, Order Management, Sales Operations, SAP, Financial Analysis, Product Management, Provisioning, Wireless, Telecommunications, Billing Systems, VoIP, CDMA, Diameter, Wireshark, Radcom, Telecom Mediation, Forecasting, Program Management, Strategy, Call Centers, Cross-functional Team..., Vendor Management, Business Analysis, Business Process, Management, Enterprise Architecture, Networking, SOA, Leadership, Mobile Devices, Team Leadership
Education
Davenport University 1992 — 2001
BS, Business Studies
Christie Lites October 2014 - Present
CenturyLink September 2012 - September 2014
Zone Systems Inc. May 2006 - February 2010
Skills
Music, Music Production, Audio Engineering, Pro Tools, Music Industry, Songwriting, Audio Editing, Entertainment, Sound, Radio, Customer Service, Technical Support, Recording, Studio Recording, Logic Pro, DJ, Composition, Voice Over, Mastering, Singing, Songs, Hip Hop, Original Music, Music Management, Maintenance & Repair, Computer Repair, Electric Motors, Software Installation, Music Publishing, Social Networking, Social Media
Education
DeVry University-Florida 2012 — 2016
Bachelor of Science (B.S.), Entrepreneurial and Small Business Operations
Rets Institute 1999 — 1999
Certification, Computer Electronics Technician
Rets Institute 1999 — 1999
Certificate, Computer Electronics Technician
Barringer High School 1990 — 1993
StratoZone September 2015 - Present
SCG Consulting January 2012 - Present
CenturyLink April 2013 - September 2015
Telx May 2012 - April 2013
Latisys January 2011 - January 2012
CoreSite May 2009 - January 2011
AT&T March 2005 - September 2008
Focal Communications & Broadwing 1998 - March 2005
Ameritech 1994 - 1998
Nortel Networks 1987 - 1993
Skills
Managed Services, Colocation, Data Center, Hosting, Managed Hosting, Business Continuity, Cloud Computing, Consultative Selling, Solution Selling, Sales Management, Channel Management, Direct Sales, Wireless, Sales Operations, Co-location, MPLS, Telecommunications, Networking, Selling, Channel Partners, Mentoring, Storage, Leadership, Management, Channel, Sales, Cisco Technologies, Virtualization, Unified Communications, Professional Services, Team Leadership, VoIP, IP, SaaS, Enterprise Software
Education
Florida International University 2001 — 2003
M.B.A.
DePaul University 1991 — 1995
M.S.
DePaul University 1988 — 1991
B.A.
TEKsystems 2010 - January 2014
CenturyLink November 2012 - December 2012
Vail Resorts September 2011 - December 2011
4C September 2006 - September 2007
Skills
Communication Skills, Data Analysis, Data Entry, Problem Solving, PowerPoint, Microsoft Office, Critical Thinking, Project Coordination, Databases, Analysis, Java, Leadership, Management, Microsoft SQL Server, Programming, Project Management, Requirements Analysis, Software Project..., Time Management, SQL, Customer Service, Team Leadership, Business Analysis, Consulting
Education
University of Colorado school of business 2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Colorado at Denver 2008 — 2010
Master of Science (M.Sc.), Management Information Systems, General
Kingston University 2007 — 2008
Master of Science (M.Sc.), Computer Software Engineering
Damascus University 2001 — 2006
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering
Centurylink 2010 - 2015
Ericsson 2007 - 2010
Sprint 2005 - 2007
Sprint LTD 2000 - 2005
Skills
Business Analysis, Telecommunications, Wireless, Ethernet, SQL, Unix, Databases, Troubleshooting, Computer Network..., Disaster Recovery, ATM networks, CDMA, T1, Networking, Testing, Process Improvement, Vendor Management, ATM Networks, IP, VoIP
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
University of Phoenix 2005 — 2008
BSIT, Information Technology
DeVry Institute of Technology 1996 — 1999
Associate, Electronics
CenturyLink 1999 - 2013
Skills
Telecommunications, Telephony, VoIP, T1, Ethernet
Education
Del Mar College 2014 — 2016
Associate of Science (A.S.), Culinary Arts/Chef Training, 3.84 average
EXIT Real Estate Property Solutions December 2014 - Present
CenturyLink March 2014 - February 2015
Maycom Communications ( sprint preferred retailer) August 2012 - March 2014
Skills
Real Estate, Sellers, First Time Home Buyers, Investment Properties, Short Sales, Buyer Representation, Single Family Homes, Relocation, Residential Homes, Foreclosures
Education
Daytona State College 2010 — 2012
Tableau Software August 2014 - Present
Tableau Software November 2013 - August 2014
Tableau Software February 2013 - November 2013
Starbucks Coffee Company March 2012 - February 2013
CenturyLink September 2011 - March 2012
Integra Telecom June 2010 - September 2011
Integra Telecom January 2011 - May 2011
World Communications Inc May 2008 - April 2010
Verizon Communications November 2004 - July 2007
Verizon Wireless March 2000 - December 2001
Skills
Customer Satisfaction, Leadership, Management, Hands-on Technical..., Account Management, Customer Retention, Troubleshooting, Salesforce.com, Cross-functional Team..., Customer Service, Customer Relations, Team Management, Colocation, B2B, Bandwidth, Consultative Selling, Call Center, Hosting, Outlook, PBX, Excel, Selling, Help Desk Support, Online Help, Desktop Deployment, Project Coordination, Positive Can-do Attitude, Fantastic sense of humor, Telecommunication..., Tableau Software, REST API, Quality Assurance, Solution Selling
Education
Seattle Central Community College 2012 — 2016
Network Design, System, Networking, and LAN/WAN Management/Manager
Daytona Beach Community College 1996 — 1998
AA, General Education
Projix International May 2013 - Present
Confidential - Nuclear Facilities November 2014 - June 2015
Capital One September 2014 - October 2014
Capital One January 2014 - October 2014
CenturyLink January 2012 - March 2013
Blue Cross Blue Shield of Louisiana February 2010 - August 2011
Louisiana Rural Health Information Exchange January 2009 - 2010
Ciber 2005 - 2009
United States Department of Defense 2002 - 2005
Wavetec January 2001 - November 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Project Management, Management, Leadership, Analysis, Process Improvement, Integration, Training, SharePoint, SDLC, Program Management, Disaster Recovery, CRM, Consulting, Vendor Management, Change Management, PMP
Education
Defense Acquisition University 2002 — 2005
Cyber Security, Information Technology Project Management
University of New Orleans 2001 — 2005
Bachelor of Applied Science (B.A.Sc.),Bachelor of Business Administration and Information Technology, Business/Managerial Economics
CenturyLink August 2014 - Present
La Crosse Area Family YMCA March 2013 - Present
Gundersen Health System April 2014 - July 2014
School District of La Crosse October 2013 - December 2013
Park Bank August 2012 - October 2013
Western Technical College August 2012 - June 2013
Boys & Girls Clubs of America January 2003 - 2013
Finish Line March 2011 - March 2012
Pawn America November 2010 - March 2011
Aquinas High School October 2008 - March 2009
Skills
Marketing Communications, Sports, Sales Management, Youth Development, Microsoft Office, Public Speaking, Fundraising, Event Management, Public Relations, Social Media, Customer Service, PowerPoint, Customer Relations, Advertising, Team Building, Coaching, Word, Teamwork, Writing, Retail, Social Networking, Media Relations, Social Media Marketing, Facebook, Marketing Strategy, Mentoring, Time Management, Market Research, Market Planning, Planning, Supervisory Skills, Problem Solving, Online Marketing, English, Excel, Strategic Planning, Research, Promotions, Event Planning, Microsoft Excel, Microsoft Word, Management, Marketing, Nonprofits, Sales, Leadership, Team Leadership, Teaching, Marketing Research, Sports Marketing
Education
Viterbo University 2013 — 2014
Bachelor's degree, Marketing
Western Technical College 2009 — 2013
Associate in Science (A.S.), Marketing
Des Moines Area Community College 2006 — 2007
Associate in Science (A.S.), Sports and Fitness Management
The University of North Dakota 2005 — 2006
Under Grad, Communications
Salt River Project March 2015 - Present
Comcast Business May 2014 - March 2015
CenturyLink January 2014 - May 2014
Cbeyond June 2013 - January 2014
PayPal October 2011 - May 2013
GoDaddy.com March 2011 - October 2011
Direct Alliance January 2010 - March 2011
Perennial Motorsports LLC. 2009 - 2011
Skills
Salesforce.com, Account Management, Customer Acquisition, CRM, Troubleshooting, Customer Experience, VoIP, SIP Trunking, Broadworks, Great troubleshooting..., PC technician, Desktop Computers, Network Devices, Customer-facing, Windows 7, Windows Vista, Windows XP Pro, Network Services, SAP, Leadership, Hosting, Client Facing Skills, Sales, Product Marketing, Telecommunications, Cisco Technologies, Juniper Technologies, Cienna Technologies, Adtran Technologies, Network Engineering, PRI, Session Border..., Media Gateways
Education
DeVry University Phoenix 2012 — 2017
Master's Degree, Network and communications management, 3.0
CenturyLink July 2007 - Present
Vonage May 2004 - June 2007
Verizon Global Network Solutions (via Lucent Technologies) June 2001 - May 2004
Viatel April 1996 - May 2001
Skills
Data Center, Cloud Computing, Service Delivery, ITIL, Vendor Management, Telecommunications, Long-term Customer..., Cisco Technologies, Disaster Recovery, Troubleshooting, Servers, Networking, Managed Services, Network Administration, Security, Storage, System Deployment, IT Management, Linux, Enterprise Architecture, Co-location, WAN, IT Operations, Information Security, VoIP, Switches
Education
DeVry University 1996 — 1999
Bachelor's Degree, Telecommunications Management
Cittone Technical Institute 1989 — 1991
Computer Repair and Robotics
North Brunswick Township Highschool
CenturyLink August 2012 - Present
Self-employed December 2006 - August 2012
Telcordia Technologies January 2000 - November 2006
Skills
Telecommunications, TIRKS, IMS DB/DC, Systems Engineering, Systems Analysis, Network Provisioning, Network Migration, Troubleshooting, Functional Analysis, Process Improvement, Integration, Device Modeling, Metadata Modeling, Data Analysis, Data Mapping, Metadata, Networking, DWDM, CWDM, ROADM, SDH, OTN, TCP/IP, Testing, VoIP, Unix, Wireless, Microsoft Office, Vizio, UltraEdit, Visual Basic, C++, Metasolv M6, CIRAS
Education
DeVry University 1997 — 2003
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
DeVry University 1996 — 2000
Associate of Science (A.S.), Computer and Information Sciences, General
Textura Corporation March 2015 - Present
CenturyLink December 2012 - March 2015
The Cellular Connection April 2011 - April 2012
Spring Valley Wireless November 2008 - April 2011
Skills
Sales, Customer Service, Customer Retention, Marketing, Management, Telecommunications, Networking, Direct Sales, Team Building, Team Leadership, Cellular Communications, Training, Account Management, Store Management, Sales Operations, Sales Process, Leadership, Solution Selling, New Business Development, Salesforce.com, Call Centers, Cold Calling
Education
Des Moines Area Community College
Winterset Senior High School
MaineHealth October 2013 - Present
Waldo County General Hosptial December 2012 - October 2013
BioPlus Specialty Pharmacy July 2012 - September 2012
CenturyLink May 2012 - July 2012
Convergys July 2011 - April 2012
Connextions February 2010 - April 2011
Daytona State College November 2006 - August 2007
Skills
Technical Support, Customer Service, Call Center, Help Desk Support, Windows, Microsoft Office, Computer Repair, Microsoft Excel, Active Directory, PowerPoint, Security, Windows Server, Troubleshooting, Computer Hardware, Training, Windows 7, Project Management, Windows Phone, Windows Vista, Windows XP Pro, Hospital Information..., Healthcare Information..., Information Technology, Leadership, Printers, Hardware, Routers, Laptops, System Deployment, Switches
Education
Daytona State College 2006 — 2009
Associate’s Degree, Network and System Administration/Administrator, 3.8
Embry-Riddle Aeronautical University 2003 — 2004
Computer Engineering
Hampden Academy 1999 — 2003
SolarWinds January 2015 - Present
SolarWinds May 2013 - January 2015
CenturyLink November 2006 - May 2013
Affiliated Computer Services April 2006 - November 2006
Affiliated Computer Services August 2005 - April 2006
PCA International February 2005 - August 2005
Buttons and Bows Preschool and Kindergarten February 2003 - February 2005
Skills
Customer Service, Call Centers, Employee Relations, Human Resources, Training, Microsoft Word, Microsoft Office, Team Leadership, Customer Satisfaction, Microsoft Excel, Team Building, Employment Law, Organizational Behavior, Total Rewards, PowerPoint, Compensation Program..., Total Rewards Strategies, Compensation & Benefit, Wage & Hour, Age Discrimination, Pregnancy Discrimination, Employment Rights, Employment..., Retaliation, Labor Relations, HRIS, Strategic Staffing, Business Systems..., Marketing Management, Ethics, Wireless, Telecommunications, Union Relationships, Coaching, Employee Management, Customer Experience, Leadership, iPad, Interior Design
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Human Resource Management, Human Resources Management/Personnel Administration, General, 3.97
DeVry University 2007 — 2010
Bachelor of Science in Technical Management, Human Resources Management/Personnel Administration, General
LDS Business College 2002 — 2004
Associate of Applied Science, Interior Design
Snow College 2001 — 2002
1 year, Theatre/Theater
CenturyLink December 2014 - Present
Principal Financial Group 2012 - 2013
EFCO September 2009 - June 2011
Bridgstone/Firestone November 2004 - February 2009
Skills
Logistics, Product Development, Inventory Control, Inspection, Interviews, Machinery, Web Development, C++ Language, Boost C++, HTML scripting, Machine Design, Coaching, Process Scheduler
Education
North High School 1994 — 1998
Diploma, All areas of study., 3.8 G.P.A
Des Moines Area Community College 2000 — 2002
Associate of Science (A.S.), 3.8 G.P.A, 14
Grandview Collage 2002 — 2004
Bachelor's degree, Computer and Information Sciences and Support Services, 3.9 G.P.A.
CenturyLink October 2007 - Present
Qwest October 2007 - 2010
American Eagle Outfitters 2005 - October 2007
Skills
VoIP, Management, Account Management, Customer Service, Direct Sales, Telecommunications, Leadership, Sales, Sales Management, Team Leadership, Customer Experience, Customer Satisfaction, Microsoft Office, Retail, Salesforce.com
Education
Iowa State University - College of Business 2003 — 2006
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Des Moines Area Community College 2002 — 2003
Associate's Degree, Business, Management, Marketing, and Related Support Services
CenturyLink January 2015 - April 2015
Saint Louis University August 2014 - December 2014
Polsinelli May 2014 - July 2014
BJC HealthCare May 2013 - August 2013
Brown & James, P.C. November 2012 - August 2013
Country Club of Missouri July 2009 - July 2012
Missouri State Public Defender August 2011 - December 2011
Skills
Westlaw, Litigation, Policy, Legal Research, Legal Writing
Education
Saint Louis University School of Law 2012 — 2015
Doctor of Law (J.D.), Health Law Concentration
University of Missouri-Columbia 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government; Business Administration
DePauw University 2008 — 2009
R.M. Electric, Inc. December 2014 - Present
Hayes Green Beach Memorial Hospital 1999 - 2011
CenturyLink June 1991 - August 1996
Skills
BLS, Nursing, Patient Safety, Hospitals, Healthcare Management, EMR, Cpr Certified, Healthcare, EHR, HIPAA, Healthcare Information..., Inpatient, ACLS, Health Education, EKG, IV, Emergency Room, Home Care, PALS, Medical Terminology, Pediatrics, Epic Systems, Disease Management
Education
Dale Carnegie 1995 — 1995
Effective Communications and Human Relations
Davenport University
696 Holdings, LLC April 2010 - Present
CenturyLink October 2014 - March 2015
Resources Global Professionals January 2011 - October 2014
Great-West Life February 2006 - December 2009
TeleTech January 2004 - February 2006
First Data Corporation March 2002 - January 2004
Level 3 Communications January 2000 - November 2001
Avaya 1998 - 2000
Lucent Technologies 1998 - 2000
Skills
Contract Negotiation, Corporate Law, Telecommunications Law, Contract Negotiations, Vendor Management, Vendor Relations, Solutions Development, Business Continuity, Outsourcing, Enterprise Risk..., Strategic Sourcing, Mergers & Acquisitions, Financial Risk, Disaster Recovery, Project Portfolio..., Privacy Law, Business Case, Business Continuity..., Program Management, Negotiation, Process Improvement, Project Planning, Business Development, Business Analysis, Budgets, Solution Development, Strategic Planning, Telecommunications, Corporate Governance, Financial Services, Professional Services, SaaS, Enterprise Software, Change Management, Contract Management, Risk Management, Banking, Start-ups, Business Process..., Team Leadership, Management Consulting, Information Technology, Due Diligence, Operations Management, Strategic Partnerships, IT Strategy, Executive Management, Cross-functional Team..., Business Strategy, PMO
Education
DePaul University 1994 — 1997
JD, Law, Health Law
DePaul University College of Law 1994 — 1997
JD, Law
University of Michigan 1990 — 1994
BGS, English, Polictical Science, Communications
Principal Financial Group December 2013 - Present
SOCKET March 2012 - November 2013
CenturyLink August 2011 - March 2012
Pike Construction January 2006 - July 2011
Skills
Customer Service, IT Operations, IT Solutions, Adtran, Telecommunications, Construction, Construction Management, Management, Project Management, Field Operations, Field Service, Sales, IP Phones, Fiber Optics, Business Development, Call Centers, Insurance, Microsoft Office, Sequel, Prism, POTS, DSL, DSLAM, WLAN, FTTP
Education
Des Moines Area Community College 2006 — 2010
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Des Moines Area Community College
Associate of Arts (A.A.)
CenturyLink November 2010 - Present
AT&T November 2000 - April 2009
Reicher Stamping CO. November 1993 - November 2000
Skills
Switches, Telecommunications, Troubleshooting, Wireless, Ethernet, Testing, Routing, Software Documentation, Networking, T1, Project Planning
Education
Davis College 2001 — 2003
Some, Computer Science
Davis College 1998 — 2000
CenturyLink February 2015 - Present
Cox Business June 2014 - January 2015
Cox Communications July 2012 - June 2014
Cox Communications June 2009 - July 2012
Circuit City February 2004 - March 2009
Skills
Sales, Sales Operations, Hardware Installation, Software Installation, Networking, Customer Service, Account Management, B2B, Direct Sales, Telecommunications, Call Centers, Solution Selling
Education
DeVry University 2011 — 2015
Nike August 2011 - Present
CenturyLink September 2010 - August 2011
Integra Telecom October 2006 - September 2010
Pacific Crest Technology, Inc. July 1998 - October 2006
Skills
SSRS, Data Warehousing, Business Intelligence, T-SQL, SDLC, Database Design, Microsoft SQL Server, SSIS, SQL, Data Modeling, Requirements Analysis
Education
De La Salle University 1991 — 1995
BSCS, Computer Science
CenturyLink December 1999 - Present
QWEST Corporation December 1999 - May 2012
Education
DeVry University Phoenix 2002 — 2005
Business
Northern Arizona University 1974 — 1978
Bachelor of Science (BS), Radio and Television Broadcasting
TSYS March 2014 - Present
CenturyLink July 2011 - January 2014
Wells Fargo March 2010 - June 2011
Spinsci Technologies Pvt Ltd September 2008 - March 2010
Verizon March 2008 - September 2008
GXS 2004 - 2007
GXS Software Development Philippines 2004 - 2007
Skills
Java, Oracle, GWT, Jasper Reports, Agile Methodologies, SQL, XML, SDLC, Unix, Java Enterprise Edition, Requirements Analysis, Software Development, Hibernate, Integration, Tomcat, Microsoft SQL Server, Linux, Spring
Education
De La Salle University 1995 — 1998
Bachelor of Science (BS), Business Administration Major in Computer Applications
JDHEnteprises, LLC November 2014 - Present
CenturyLink August 2007 - October 2014
Cook County, IL 2002 - 2007
AT&T Federal Systems 1985 - 1995
Skills
Strategic Planning, Government, Courts, Customer Satisfaction, Customer Service, Generating Revenue, Growing Revenue, Human Development, Business Development, Leadership, Management
Education
DePaul University 1979 — 2003
Master of Business Administration (MBA), Marketing/Management
Purdue University 1974 — 1978
Bachelor of Science in Civil Engineering, Transportation/Urban Planning
Cobham November 2014 - Present
Motorola Solutions May 2014 - October 2014
TeleTech August 2013 - May 2014
CenturyLink April 2013 - August 2013
CenturyLink June 2012 - May 2013
Humana October 2011 - June 2012
Eaton Corporation February 2008 - September 2011
Eaton Corporation January 2011 - July 2011
Tata Consultancy Services October 2005 - January 2008
Tata Consultancy Services July 2005 - September 2005
Skills
Oracle E-Business Suite, Oracle Project..., Oracle Applications, Oracle Reports, Oracle HR, Order to Cash, Oracle apps techno..., Oracle apps O2C and P2P..., oracle workflow, oracle xml publishers..., PL/SQL, Software Documentation, Analysis, XML, Oracle R12 Financials, Testing, ERP, Business Intelligence, Oracle Financials, Vendor Management, Requirements Gathering, Integration, Consulting, Business Process
Education
Delhi College of Engineering 2001 — 2005
Bachelor of Engineering (BE), Civil Engineering
Sprint Nextel June 2012 - Present
CenturyLink October 2009 - June 2012
Embarq March 2007 - October 2009
Sprint 1999 - March 2007
Sprint Nextel 1999 - 2007
Education
DePaul University
International Relations
MidAmerica Nazarene University
Management & Human Relations
CenturyLink October 2014 - September 2015
MarketStar November 2009 - October 2014
Craig's Transmissions & Auto Repair June 2007 - May 2008
Qwest Communications February 2006 - June 2007
National Fitness Financial Systems April 2003 - January 2006
Cache Valley Limo's Airport Shuttle 1990 - 1996
Skills
Salesforce.com, Antivirus, Solution Selling, Telecommunications, VoIP, Sales Process, Direct Sales, Account Management, Lead Generation, B2B, Call Center, Sales, SaaS, Sales Management, Cold Calling, Channel, Storage, Cloud Computing, CRM, Call Centers, Management, Selling, Servers, Troubleshooting, Networking, Data Center, Customer Satisfaction, Team Leadership, Multi-channel Marketing, Professional Services
Education
Davis Applied Technology College 2001 — 2003
Completer Certificate, Computer/Information Technology Administration and Management
Utah State University 1989 — 1995
Bachelor’s Degree, Liberal Arts and Sciences, General Studies and Humanities
CenturyLINK (formerly EMBARQ / Sprint) May 2008 - Present
CenturyLink 2008 - Present
CenturyLink June 1986 - Present
Embarq November 2008 - June 2009
sprint 2000 - 2008
Skills
Telecommunications, Call Center, Co-location, Ethernet, VoIP, Vendor Management, Wireless, Cross-functional Team..., MPLS, Customer Experience, Customer Retention, Process Improvement, T1, IP, Product Management, Sales Management, Account Management, Solution Selling, SIP Trunking, Forecasting, DS3, Call Centers, Leadership
Education
Indiana Wesleyan University 1987 — 1989
MBS, MBA
Denison University 1982 — 1986
Bachelor's degree
Fenway Group 2009 - Present
Frontier Communications 2014 - 2014
Hewlett-Packard 2013 - 2013
CenturyLink 2008 - 2010
CenturyLink 2008 - 2010
Handango 2008 - 2008
IBM 1996 - 2007
AT&T 1990 - 1996
Education
Dallas Baptist University
IBM April 2015 - Present
CenturyLink January 2010 - March 2015
Qwest 2006 - 2010
StorageTek 2004 - 2005
Qwest Communications 2002 - 2004
Bell Labs Lucent Technologies 1996 - 2001
Lucent 1996 - 2001
Lucent Technologies Bell Laboratories 1996 - 2001
Skills
Information Technology, Telecommunications, VoIP, Vendor Management, PMP, Data Center, Integration, SDLC, Network Design, Software Project..., PMO, Visio, Business Analysis, Agile Methodologies, Program Management
Education
University of Colorado Boulder 1999 — 2003
Master's degree, Management Engineering
DeVry University 1983 — 1986
Bachelor's degree, Computer Science
CenturyLink November 2014 - Present
AT&T March 2014 - November 2014
Sprint January 2003 - March 2014
IBM 1995 - 2002
Digital Equipment Corporation (DEC) 1987 - 1995
USWest 1985 - 1987
Skills
Leadership, Telecommunications, Start-ups, Solution Selling, Management, Sales, Mobile Applications, Direct Sales, Retail, M2M, Wireless, Coaching, Salesforce.com, Managed Services, Sales Process
Education
DeVry University
University of Missouri-Columbia, College of Business
Business Management
CenturyLink Communications May 1974 - Present
CenturyLink 1974 - Present
Skills
DWDM, Private Line, Ethernet, Metro, Telecommunications, Consultative Selling, Sales Engineering, Wholesale, TDM, Metro Ethernet, Network Design, T1, Frame Relay, Telecommunications Sales, DS3, SIP Trunking, MPLS, Selling, Co-location
Education
Des Moines Area Community College 1972 — 1974
AA, Industrial Marketing
CenturyLink 2001 - Present
Education
De La Salle University 1976 — 1980
BS Industrial Management Engineering, Minor in Chemical Engineering
CenturyLink May 2013 - August 2015
U.S. Bank August 2012 - December 2012
Target March 2011 - April 2012
Prime Therapeutics July 2007 - January 2011
Unisys June 1999 - June 2007
Unisys June 1999 - June 2007
Unisys 1999 - 2007
Skills
Six Sigma, Microsoft SQL Server, HIPAA, Infrastructure, Enterprise Software, PCI DSS, Domain Names, SAS, Clarity, Contract Management, Change Control, WebSphere Application..., Biometrics, SDLC, Vendor Management, Program Management, ITIL, PMO, MS Project, Software Development, Leadership, Project Management, Risk Management, Process Improvement, Business Analysis, Visio, Requirements Analysis, Resource Management, Software Project..., Testing, Integration
Education
University of Minnesota - Carlson School of Management 2008 — 2012
MBA
University of Tennessee-Knoxville 1997 — 1999
M.S.
Duke University 1992 — 1997
Master of Science (M.S.)
Davidson College 1988 — 1992
B.A
· Unisys
CenturyLink January 2001 - Present
Graphnet January 1998 - December 2000
Sprint May 1987 - June 1997
Skills
Sales Operations, Salesforce.com, Sales Process, Co-location, Account Management, Sales Management, Professional Services, Ethernet, VoIP, Sales, Unified Communications
Education
Dekalb Community College
Education
CenturyLink February 2014 - Present
BlueStream Professional Services May 2013 - February 2014
A1 Source Group March 2013 - May 2013
CBM of America January 2013 - March 2013
ADC February 2009 - February 2012
TEK Systems 2007 - 2009
4G Communications Inc. 2006 - 2007
Alcatel-Lucent April 1995 - October 2002
Skills
Cabling, Fiber, Ethernet, Fiber Optics, DWDM, Switches, Cisco Technologies, Optical Fiber, Telephony, Telecommunications, Networking, Data Center, LTE, Wireless, Routers, Troubleshooting, Testing, DS3, Software Installation, Transmission, Provisioning, Integration, 4G, Broadband, GSM, UMTS, CDMA, Wireless Networking, IP, TCP/IP, Computer Network..., VoIP, RF, LAN-WAN
Education
DeVry University-Texas 1993 — 1994
Associate's degree, Industrial Electronics Technology/Technician
Tarrant County College 1980 — 1981
General Studies
CenturyLink June 2011 - Present
Terracon February 2010 - June 2011
YRCW 1993 - 2009
Skills
Data Center, Networking, VoIP, Cisco Technologies, Telecommunications, MPLS, Disaster Recovery, Network Design, IP, Unified Communications, WAN, Managed Services, Wireless, Ethernet, Switches, Vendor Management
Education
DeVry University-Missouri 1986 — 1989
Bachelor's degree, Telecommunications Management
Ciber November 2013 - Present
CenturyLink January 2013 - November 2013
Ciber November 2011 - January 2013
TechTeam Global May 1997 - January 2012
Skills
Technical Support, Active Directory, Troubleshooting, Windows Server, Windows 7, Windows XP, Servers, ITIL, System Administration, VPN, VMware, Computer Hardware, Hardware, Customer Service, IT Service Management, BMC Remedy, DHCP, Desktop Computers, Help Desk Support, Laptops, Software Installation, Alert Enterprise, CA Service Desk, Documentation, Team Management, Microsoft Exchange, Microsoft Office, Lync, Internet Explorer, Google Docs, Google Chrome, Remote Desktop, DFS, Group Policy, Windows 8, Software Documentation, Operating Systems, Process Improvement
Education
Henry Ford Community College 2008 — 2010
Associate's degree, Computer and Information Systems Security/Information Assurance, 4.0
Davenport University 1991 — 1996
Bachelor of Business Administration (BBA), CIS, 3.0
CenturyLink 1994 - Present
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, Direct Sales, Telecommunications, MPLS, Cloud Computing, Telephony, Wireless
Education
DePaul University
Finance / Marketing
Rackspace, the Open Cloud Company August 2013 - Present
SAIC-Frederick, Inc. February 2012 - August 2013
QinetiQ North America July 2011 - February 2012
QinetiQ North America August 2010 - July 2011
CenturyLink January 2009 - April 2010
OMNI Healthcare May 2008 - January 2009
Comcast Cable 2006 - 2008
US Navy August 1999 - July 2002
Skills
Networking, Wireless Networking, Troubleshooting, Data Center, IPSec, Cisco Routing &..., Cisco Firewall Security, TCP/IP, Cisco Nexus, BGP, OSPF, EIGRP, CCNA, Cisco Routers, Cisco Technologies, Firewalls, WAN, VLAN, Frame Relay
Education
DeVry University 2007 — 2010
Bachelor of Science, Technical Management; Network and Communication Management
Brevard Community College 2003 — 2006
Associate of Science (A.S.), Computer Information Systems
Wells High School 1995 — 1999
Centurylink June 2001 - Present
Education
DeVry University 2006 — 2008
Denver Technical College 1986 — 1988
Electrical Eng
Northeastern Junior College 1982 — 1984
Baylor Scott & White Health April 2015 - Present
Suddenlink Communications September 2014 - Present
Frontier Communications April 2014 - September 2014
Time Warner Cable August 2013 - April 2014
Windstream 2013 - 2014
FRC Technologies August 2012 - August 2013
CenturyLink November 2011 - July 2012
East Texas Medical Center April 2008 - June 2009
Skills
Servers, Hardware, Juniper, Networking, Cisco Technologies, System Administration, Windows Server, Troubleshooting, Cisco, Technical Support, Integration, VoIP, Routers, Juniper Technologies, Active Directory, Calix, Adtran, Alcatel, Redback, AFC, Remedy, Network Administration, Switches, Information Technology, Infrastructure, WAN, Network Design, Team Leadership, Computer Hardware, Cisco Routers, Vendor Management, LAN-WAN, NOC, Telephony, Data Wiring, Access Control..., Enterprise Network..., Desktop Support, Employee Training
Education
University of Texas at Tyler 2009 — 2011
Bachelor of Science (BS), Computer Science
Dallas Baptist University 2008 — 2009
Bachelor of Science (B.S.), Computer Science
CenturyLink August 2010 - Present
Girl Scouts of Ohio’s Heartland November 2013 - June 2014
CenturyLink October 2007 - July 2010
CenturyLink January 2003 - September 2007
CenturyLink March 2000 - December 2002
Alltech Telecommunications August 1999 - March 2000
Skills
Vendor Management, Program Management, Telecommunications, Cross-functional Team..., Planning, Team Leadership, PMP, Project Planning, Leadership, Management, Analysis, Troubleshooting, Network Design, Wireless, Project Management, Process Improvement, Contract Negotiation, Visio, Data Center, VoIP, Strategic Planning, Call Centers, Cloud Computing, Ethernet, IP, Integration, MPLS, Managed Services, Product Management, Strategy, Testing, SIP, Telephony, Unified Communications, LAN-WAN, Fiber Optics, WAN, Cisco Technologies, Networking
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
Master's degree, Project Management
DeVry University 1985 — 1988
Bachelor's degree, Electronics Engineering Technology
A Kut Above The Rest Barber & Beauty Salon September 2013 - Present
Salon VontesE' September 2009 - September 2013
CenturyLink October 2010 - March 2011
Dillards February 2008 - August 2008
Skills
Hair Cutting, Cosmetology, Hair Extensions, Hair Color, Makeup Artistry, Beauty Industry, Customer Service, Small Business, Hair Care, Updos, Hair Straightening, Salons, Stylists, Waxing, Bridal Showers, Makeovers, Runway
Education
Pat Goins Beauty College 2008 — 2009
Certificate of Completion, Cosmetology
Arthur Hill High School 1989 — 1991
Delta College
Logix Communications December 2011 - Present
CenturyLink November 2008 - December 2011
Yeti Bros Communications August 2006 - November 2008
ICG Communications 2004 - 2006
Cbeyond May 2001 - August 2004
Intermedia Communications November 1999 - May 2001
MobilComm September 1997 - November 1999
Stewart Enterprises July 1994 - September 1997
Skills
Sales Management, Salesforce.com, Sales Operations, Direct Sales, Training, Marketing Strategy, Marketing Communications, Marketing Research, Operations Management, Negotiation, New Business Development, Channel Sales, Channel Partners, Management, Unified Communications, Comedian, Telecommunications, Call Centers, Cold Calling, Leadership, Contract Negotiation, Sales Presentations, Solution Selling, Selling, Strategic Partnerships, MPLS, Sales Process, Strategic Planning, Business Development, Recruiting, Customer Retention, Sales, VoIP, Managed Services, Co-location, Project Planning, Vendor Management, Lead Generation, Networking, Telephony, Cloud Computing, Strategy, Corporate Training, Customer Satisfaction, Coaching, SIP Trunking, Forecasting
Education
Dallas Institute of Funeral Service 1993 — 1994
Associate of Arts and Sciences (AAS), Funeral Service and Mortuary Science
North Lake College 1992 — 1993
Associates, Business/Commerce, General
nimitz high school 1988 — 1991
CenturyLink
Skills
PBX, MPLS, Consultative Selling, Avaya, Private Line, PRI, Long Distance, SIP Trunking, Metro Ethernet
Education
Davenport University 1976 — 1979
CenturyLink November 2014 - Present
CenturyLink December 2011 - November 2014
Centurylink (Formerly Embarq) June 2006 - December 2011
Birch Communications June 2004 - June 2006
AT&T June 2001 - June 2004
United States Marine Corps December 1995 - December 1999
Skills
Team Management, Training & Development, Cross Functional Team..., Computer Network..., Troubleshooting, Networking, Telecommunications, Firewalls, IP, Wireless, DSL, Cisco Technologies, Routers, VoIP, Ethernet, Operating Systems, Telephony, T1, MPLS, LAN-WAN, WAN, Network Engineering, Switches, Network Design, Routing, Frame Relay, ATM networks, BGP, CPE, DSLAM, Process Improvement, TCP/IP
Education
DeVry University 2006 — 2009
Bachelors, Computer Science, ISS, Summa Cum Laude
Johnson County Community College 2004 — 2006
AAS, Liberal Arts, emphasis communication design
Conseva Worldwide 2000 — 2001
Web Development Certificate, Web Page, Digital/Multimedia and Information Resources Design
Advanced Leadership Training, Jungle Warfare Training, MOUT, and Chaser Training 1996 — 1998
Military Services Advancement, Military Law Enforcement
SOI School of Infantry - Area 52 - Camp Pendleton 1995 — 1995
Military Services Advancement, Combat Training
AZ TECH Networks & Consulting June 2010 - Present
CenturyLink September 2012 - August 2015
Time Warner Cable March 2010 - June 2010
Robert Half International 2010 - 2010
Verizon Business February 1994 - December 2009
Verizon Business February 1994 - June 1997
MFS 1994 - 1997
Skills
Customer Service, Team Building, Visio, Networking, Vendor Management, OC48-Pots, Metro Ethernet, Call Center, NOC, Service Management, Project Management, Managed Services, Coaching, Ice Hockey, T1, Call Centers, Troubleshooting
Education
DeVry Institute of Technology 1987 — 1989
Associates, Electronics/telecommunications
DeVry institute of technology 1987 — 1989
es, electronics
CenturyLink April 2013 - Present
CenturyLink October 2009 - Present
CenturyLink April 2007 - October 2009
Apria Healthcare 2004 - 2007
Skills
Telecommunications, Coaching, VoIP, Talent Management, Organizational..., Call Center, Wireless, Ethernet, IP, Telephony, Social Networking, Social Media, Call Centers, Management, Process Improvement
Education
DeVry University 2008 — 2010
West Corporation February 2008 - Present
CenturyLink October 1987 - December 2000
Education
DeVry Institute of Technology 1985 — 1987
Bachelor's degree, Computer Software Engineering
Midco Connections December 2012 - Present
CenturyLink April 2010 - December 2012
Education
Des Moines Area Community College 1996 — 1998
Computer Science, 3.9
CenturyLink April 2009 - Present
CenturyLink September 2009 - April 2010
Skills
Corporate Communications, Crisis Communications, Entrepreneurship, Advertising, Business Strategy, Government, Leadership, Marketing, Marketing Strategy, New Business Development, Program Management, Public Speaking, Strategic Communications, Team Leadership, Internal Communications, International Relations, Marketing Communications, Media Relations, Business Development, Event Planning, Fundraising, Management, Nonprofits, Project Management, Public Policy, Public Relations, Social Media, Speech Writing, Strategic Planning, Strategy, Strategic Partnerships, Community Development, Proposal Writing, Event Management
Education
DePaul University 1982 — 1985
Master of Business Administration (MBA)
The College of William and Mary 1976 — 1980
Bachelor of Business Administration (BBA)
CenturyLink May 2015 - Present
VMware February 2012 - January 2014
Dell May 2011 - December 2011
P3I/PE Systems, Inc June 2006 - May 2011
Lockheed MartinHanscom March 2004 - May 2006
JTG Solutions, Inc August 2001 - February 2004
Fidelity Investments December 2000 - August 2001
Diatide August 2000 - December 2000
AEGON July 1998 - May 2000
XL-Connect March 1998 - April 1998
Skills
Virtualization, VMware, Cloud Computing, System Administration, Disaster Recovery, Servers, Solaris, Unix, Sun, CompTIA, Linux, Cross-functional Team..., Security, Integration, Technical Support, VMware ESX, Information Technology, Solution Selling, Networking, SaaS, Enterprise Software
Education
Daniel Webster College 2003 — 2006
BS, Management of Information Technology
West Virginia University 1991 — 1992
N/A, Liberal Arts
CenturyLink June 2012 - July 2015
AT&T Mobility June 2002 - May 2012
Walt Disney World 1999 - 2001
Skills
Sales, Wireless, Mobile Devices, Telecommunications, Call Centers, Sales Operations, Account Management, Solution Selling, Direct Sales, Customer Retention, VoIP, Managed Services, Sales Process, Unified Communications, Customer Experience
Education
DeVry University-Georgia 1981 — 1983
Industrial Electronics Technology/Technician
Lake Sumter CC
GBW Railcar Services February 2015 - Present
CenturyLink October 2009 - October 2014
CenturyLink (Started at Sprint, Embarq and then CenturyLink) August 2004 - October 2009
Sprint Nextel May 2000 - August 2004
Skills
Telecommunications, VoIP, T1, Telephony, Avaya, Call Centers, Computer Network..., Testing, Integration, SIP, Avaya Technologies, Vendor Management, Customer Service, SIP Trunking, IVR, Troubleshooting, System Deployment, Process Improvement, ACD, IP, WAN, Managed Services, ATM networks, Ethernet, Call Center, Switches, Network Operations, Vendor Relations, Workforce Management, Network Design, PBX, ISDN, Deployment, Disaster Recovery, TDM, SS7, IT Management, LAN/WAN, Leadership, Network Administration, Problem Solving, User Acceptance Testing, Writing, User Interface Design, Change Management, Operations Management, Software Implementation, Implementation..., ACD Management, Supervisory Experience
Education
Webster University
Masters of Arts in Telecommunications Management
Webster University
Masters of Arts in Computer Resources and IT Management
DeVry University
Bachelor of Science in Telecommunications Management
Maple Woods Community College
Associate of Arts in Business Management and Supervision, Business Administration and Management, General
Kearney High School
USDA October 2012 - Present
USDA October 2011 - October 2012
USDA/ITS November 2008 - October 2011
Federal Reserve Bank of Kansas City October 2007 - October 2008
CenturyLink 2006 - 2007
SonoNet 2004 - 2005
Flash Networks 2002 - 2004
Sprint 1987 - 2001
MCI Communication Corp 1981 - 1987
Texas Instruments 1979 - 1981
Skills
PMP, Data Center, Security, Project Management, Process Improvement, PMO, Program Management, Integration, SDLC, Disaster Recovery, Management, Visio, Vendor Management, Information Technology, Enterprise Software, ITIL, Testing, Project Portfolio..., Requirements Analysis, Enterprise Architecture, Analysis, Strategy, Telecommunications, IT Management, VoIP, Networking, Business Process, Network Security, Governance, Infrastructure, System Administration, Software Project..., IT Service Management, IT Strategy, Software Documentation, Change Management, Cloud Computing, System Deployment, SOA, Systems Analysis, Business Analysis, Business Intelligence, IT Operations, Business Process..., Quality Assurance, MS Project, Project Delivery, Software Development, Resource Management, Network Engineering
Education
DeVry Institute of Technology
Electrical, Electronic and Communications Engineering Technolog
The University of Texas at Dallas
Architecture
Globalquest Solutions June 2015 - Present
CenturyLink December 1999 - March 2014
CENTURYLINK (QWEST) COMMUNICATIONS December 1999 - March 2014
Verizon September 1999 - December 1999
Victoria’s secret March 1998 - August 1999
UNITED MCGILL August 1996 - March 1998
COTT SYSTEMS June 1994 - August 1996
Hocking College October 1992 - June 1994
U.S. Navy August 1984 - June 1990
Skills
VoIP, PL/SQL, Integration, Software Development, Unix, Requirements Analysis, Telecommunications, Agile Methodologies, MPLS, SQL, Oracle, Linux, Java Enterprise Edition, Weblogic, Vendor Management
Education
University of Phoenix 2014 — 2017
Masters, Information Systems
DeVry University
Bachelor’s Degree in Computer Science, Computer Science, With Honors 3.98
Hocking College 1992 — 1994
Associate Degree in Computers in Business, Computer Science; Business
Quest Diagnostics Employer Solutions August 2010 - Present
ExamOne, a Quest Diagnostics Company July 2010 - Present
CenturyLink 2009 - 2010
EMBARQ 2007 - 2009
Sprint 1990 - 2007
Skills
Business Analysis, Agile Methodologies, Process Improvement, Microsoft SQL Server, SDLC, Technical Leadership, Program Management, Solutions Architecture, Java Enterprise Edition, Enterprise Architecture, Call Center Architecture, Call Center Development, eCommerce Architecture..., Enterprise Mobility, Telecommunications, Life Insurance, Laboratory Automation, Solution Architecture, Requirements Analysis, Mobile Devices, Vendor Management, Unix, Enterprise Software, Visio, Software Development, Software Project..., E-commerce, PMP
Education
Rockhurst University 1991 — 1996
Master of Business Administration (M.B.A.), Transformational Leadership and Change Agentry, 4.0 Summa Cum Laude
DeVry University-Missouri 1987 — 1989
Bachelor of Science (B.S.), Computer Information Systems, 4.0 Summa Cum Laude
CenturyLink May 1971 - Present
Qwest Communications May 1971 - March 2012
Skills
Telecommunications, MPLS, VoIP, IP, Ethernet, Broadband, Broadband Fiber..., Optical Fiber, Telephony, Software Installation, DSL, T1, LAN-WAN
Education
East Des Moines 1967 — 1969
Des Moines Area Community College
CenturyLink September 2015 - Present
Mills Fleet Farm July 2013 - September 2015
Marsh September 2014 - June 2015
Hy-Vee May 2007 - August 2014
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Microsoft Word, PowerPoint
Education
Des Moines Area Community College 2011 — 2013
CenturyLink January 2000 - Present
Qwest January 2000 - Present
Skills
Sales, Telecommunications, Wireless, Long Distance, Broadband, Call Center
Education
DeVry University Phoenix
San Juan College
CenturyLink April 2015 - Present
Premier, A Xerox Company 2014 - April 2015
Miracle Ear January 2007 - 2014
Sears Holding Co January 2003 - January 2007
Raccoon River Brewing Co. 1999 - 2005
Skills
Inventory Management, Sales, Account Management, Customer Service, Coaching, Medical Devices, Outlook, Sales Management, Sales Operations, Microsoft Excel, Microsoft Office, PowerPoint, Customer Satisfaction, Marketing, Management, Leadership, Team Building, Salesforce.com, New Business Development
Education
Upper Iowa University 2008 — 2011
B.S., Business Administration
Des Moines Area Community College 2004 — 2007
A.A.S; Associates, Applied Science, Computer Aided Design
Iowa State University 2003 — 2006
3yrs, Engineering
Vantage Plastics June 2007 - Present
Tubular Metal Systems March 2006 - December 2006
CenturyLink February 1996 - March 2006
Skills
Talent Management, Employee Relations, Organizational..., Change Management, Succession Planning, Leadership Development, Coaching, Team Building, Deferred Compensation, Personnel Management
Education
Northwood University 1998 — 2003
BBA, Business Administration, Management and Operations
Delta College 1980 — 1993
Associate's degree, Business Administration and Management, General
The Kansas City Star May 2013 - Present
Sassy Nails September 2012 - Present
First Financial Security May 2012 - Present
Platinum Realty April 2004 - Present
Tan Shack April 2012 - June 2013
CenturyLink June 2008 - October 2009
EMBARQ May 2007 - May 2008
Sprint Nextel February 2001 - May 2007
Skills
Billing, Access, Variance Analysis, Financial Analysis, Excel, Financial Reporting, Process Improvement, Account Reconciliation, Analysis, General Ledger, Accruals, Accounting, PowerPoint, Ad Hoc Reporting, Hyperion, Accounts Receivable, Word, Outlook, Accounts Payable, Balance, SOX, Financial Planning, Ledger, PeopleSoft, Data Analysis, Cash Flow, Expenses, Lotus Notes, GAAP, Microsoft Office, Customer Service, Documentation, Crystal Reports, Supervisory Skills, Problem Solving, Cost Accounting, Order Management, Account Management
Education
DeVry University 1989 — 1992
BS, Business Operation/Finance
Johnson County Community College 1984 — 1987
Associate Degree of Science, General Study
CenturyLink Lead Software EngineerIBM Global Business Process ServicesApril 2015 - Present
Nationwide Insurance October 1998 - June 2000
Skills
Software Development, Web Services, Telecommunications, XML, SQL, Databases
Education
DeVry Institute of Technology
Bachelor's Degree, Information Technology
Aqua Care USA January 2015 - July 2015
Fazoli's Restaurant Management, LLC February 2014 - June 2014
CenturyLink April 2012 - August 2012
Quality Inn & Suites February 2011 - February 2012
Exam Services November 2007 - May 2008
Bank of America October 2005 - June 2007
Citi March 2004 - September 2005
Skills
Customer Satisfaction, Customer Service, Call Centers, Training, Sales, Troubleshooting, Sales Operations, Six Sigma, Technical Support, Accounting, Insurance, Loans, Mortgage Lending, Payments, Manufacturing, Process Improvement, Team Leadership, Customer Experience, Project Management, Vendor Management, Access, Business Analysis
Education
Des Moines Area Community College 2014 — 2014
Certificate, Advanced Manufacturing, 3.9
Des Moines Area Community College 2013 — 2014
Certificate, Financial Planning and Services
DeVry Institute of Technology 2006 — 2008
Project Management
Dowling High School 1986 — 1990
Diploma, high school
CenturyLink 1977 - 2008
Education
DeVry Institute of Technology
The Ohio State University
CenturyLink March 2000 - Present
Qwest March 2000 - April 2011
U S WEST March 2000 - April 2002
GTE April 1981 - December 1998
Contel April 1981 - December 1998
Contiental Telephone Company April 1981 - August 1982
Skills
Telecommunications..., Physical Therapy, balloon pilot, Events Organizer, Home Builders
Education
Indian Hills Community College 1988 — 2000
Associate of Science (AS), Physical Therapy/Therapist
Des Moines Area Community College 1980 — 1981
Associate's degree, Telecommunications Technology/Technician
Zayo Group July 2014 - Present
CenturyLink January 2013 - June 2014
Self-Employed July 2012 - January 2013
Self-Employed February 2010 - September 2012
Skills
Ruby on Rails, Heroku, Git, Ruby, PostgreSQL, pgAdmin, Salesforce.com, Visualforce, Apex, Apex DML, SOAP, Amazon S3, JavaScript, Web Development, Refinery CMS, jQuery, SQL, Java, C#, HTML, CSS, PHP, AJAX, PL/SQL, MySQL, Ubuntu, RubyMine, Visual Studio, MySQL Workbench, PhpStorm, Savon, VB.NET, Github, Eclipse, Game Development, Agile Methodology, SCRUM, VBA, Programming, Web Applications
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Information Systems Management, Data Administration and Management, 3.85
DeVry University-Missouri 2009 — 2012
Bachelor of Computer Information Systems, Information Security, 3.9
CenturyLink March 1985 - Present
CenturyLink March 1985 - Present
Skills
IP, VoIP, Telecommunications, Wireless, MPLS, Managed Services, Unified Communications, SIP Trunking, Telephony, Ethernet, Avaya, WAN, Call Centers
Education
Des Moines Area Community College 1980 — 1981
Telecommunications, Telecommunications Technology/Technician
CenturyLink August 2011 - Present
Skills
Call Centers, Telecommunications, Windows, VoIP, Troubleshooting, MPLS, Telephony, IP, Ethernet, Outlook, Customer Service, Computer Network..., Wireless, LAN-WAN, Routers
Education
Des Moines Area Community College 1992 — 1994
AAS
CenturyLink January 1995 - Present
Skills
CA7, ESP, Mainframe, Midrange, Microsoft Office, Microsoft Excel, Microsoft Word, Unix
Education
Olathe South Senior High 1988 — 1991
High School Diploma
DeVry University-Missouri
CenturyLink August 2012 - Present
CenturyLink April 2011 - August 2012
Qwest February 2007 - April 2011
Skills
Product Management, Strategy, Cross-functional Team..., Call Centers, Telecommunications, Wireless, Vendor Management, Customer Experience, Strategic Partnerships, Managed Services
Education
Regis University 1984 — 1988
Bachelor of Business Administration (BBA), Business/Managerial Economics, 3.49
Des Moines Area Community College 1977 — 1979
Associate's degree, Business and Insurance, 3.0
Des Moines Area Community College 1976 — 1978
Associate's degree, Insurance, B
CenturyLink October 2013 - Present
Southwest Airlines March 2013 - September 2013
Nielsen September 2012 - February 2013
SuccessFactors March 2012 - August 2012
Skills
Java, Hadoop, R, MapReduce, NoSQL, RDBMS, OOAD, J2EE Application..., Amazon Web Services..., Flume, Hive
Education
Delhi University
Bachelor of Engineering (B.E.), Computer Science
QWEST COMMUNICATIONS CORP May 1999 - Present
CenturyLink October 1987 - Present
Skills
Telecommunications
Education
Des Moines Area Community College
Telecom Certificate, Telecommunications Technology/Technician
Patrick Henry High School
Earned GED