CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Chenega Corporation July 2015 - Present
WellBiz Brands, Inc. October 2014 - July 2015
Western Union July 2012 - October 2014
CenturyLink July 2007 - July 2012
Qwest 2005 - 2006
Qwest July 2004 - July 2005
Skills
Articulate Storyline, Captivate, Dreamweaver, Training, E-Learning, Employee Training, Call Centers, Learning Management..., Instructional Design, Project Management, Training Delivery, SnagIt, Web Design, ADDIE, Technical Training, Multimedia, Telecommunications, Call Center, Needs Analysis, Instructor-led Training, Blended Learning, Technical Writing, Vendor Management, Hands-on Training, Adobe Creative Suite, Graphic Design, Flash, Logo Design, Template Creation
Education
Full Sail University 2012 — 2015
Bachelor's degree, Web Design and Development
CenturyLink
Skills
Telecommunications, Leadership, Team Leadership, Management
Education
Fort Lewis College 2009 — 2013
Bachelor of Arts (B.A.), Adventure education
Colorado Mountain College 2006 — 2009
Associate of Arts (A.A.), General Studies
Fort Lewis College
Bachelor of Arts (BA), Outdoor Education
CenturyLink 2013 - Present
Time Warner Cable 2012 - 2013
CenturyLink 2011 - 2012
Parrish, Blessing & Associates, Inc. 2009 - 2011
FTI Consulting 2001 - 2009
Skills
Analytics, Leadership, Forecasting, Data Analysis, Salesforce.com, Financial Analysis, Business Analysis, Sales Operations, Management, Business Intelligence, Competitive Analysis, Analysis, Pricing Analysis, Economic Modeling, Pricing, MicroStrategy Reporting, Managed Services, Telecommunications, Solution Selling, Sales, VoIP, Direct Sales, Enterprise Software
Education
University of North Carolina at Chapel Hill
Master of Science (MS), Economics
Furman University
Bachelor of Arts (B.A.), Economics, Cum Laude
Coca-Cola Enterprises October 2013 - Present
H&R Block September 2006 - March 2014
CenturyLink September 2012 - March 2013
Skills
Office Management, Tax Preparation, Customer Service..., Sales, Call Center, Schedules, Telecommunication..., Management, Customer Service, Customer Satisfaction, Team Leadership, Project Management, Telecommunications, Invoicing, Training
Education
Franklin University
Business Administration and Management, General
North Central State College
CenturyLink October 1990 - Present
CenturyLink October 1990 - Present
CenturyLink 1990 - 2013
Qwest Communications August 2000 - December 2005
Beneficial Financial Group March 1987 - October 1990
Skills
Telecommunications, Ethernet, MPLS, VoIP, Network Design, IP, Telephony, Wireless, Managed Services, Vendor Management
Education
Academy of Court Reporting 1986 — 1989
Associates, Paralegal
Teays Valley High School 1981 — 1985
Franklin University
Organizational Leadership
Robin's Pest Control May 2015 - Present
CenturyLink September 2012 - May 2015
Verizon March 1998 - August 2012
Skills
Telecommunications, Troubleshooting, Wireless, Management, Microsoft Excel, IP, Microsoft Office, Leadership, Testing, Call Centers, Ethernet, Fiber Optics, Networking, Process Improvement, Telephony
Education
Florida Technical College
Associate of Science (AS), Electrical/Electronics Maintenance and Repair Technology
University of Phoenix
CenturyLink Business March 2014 - Present
CenturyLink Business May 2011 - March 2014
CenturyLink December 2005 - May 2011
Skills
Telecommunications, Wireless, Call Centers, VoIP, Program Management, Leadership, Vendor Management, Process Improvement, Analysis, Cross-functional Team..., Team Leadership, Project Management, Management, Financial Analysis, IP, Customer Experience, Salesforce.com, Training, Telephony, Sales, Networking
Education
Florida State University - College of Business 1986 — 1988
Bachelor of Fine Arts (BFA), Finance, General
Florida State University - College of Business 1984 — 1988
Bachelor's degree, Finance, General
Summit Bodyworks April 2014 - Present
Comcast Cable August 2012 - April 2014
CenturyLink January 2012 - July 2012
CenturyLink June 2010 - December 2011
Qwest Communications August 2007 - December 2009
Qwest Communications August 2007 - December 2009
Jobing.com February 2007 - August 2007
Lasercraft, Inc October 1998 - July 1999
Accessory Resource Corporation/Division of Melco Embroidery Systems September 1993 - June 1998
Skills
Telecommunications, Sales, Marketing, Strategic Planning, Customer Service, Business Development, Recruiting, Leadership, Coaching, Relationship Management, Microsoft Excel, Proposal Writing, Sales Operations, Selling, Salesforce.com, New Business Development, Management, Sales Process, Sales Management, Strategy, Project Management, Problem Solving
Education
Metropolitan State College of Denver 2004 — 2006
BBA
Front Range Community College 2002 — 2004
University of Denver - Daniels College of Business 1995 — 1997
Horizon High School 1990 — 1992
CenturyLink February 1988 - Present
CenturyLink March 2013 - September 2014
CenturyLink June 2009 - February 2013
Embarq Corporation October 2008 - June 2009
Embarq Corporation February 2006 - October 2008
Sprint LTD 1999 - 2002
Skills
Telecommunications, VoIP, IP, Wireless, Vendor Management, Ethernet, Call Center, MPLS, Metro Ethernet, DSL, SIP Trunking, Product Management, Computer Network..., Program Management, Unified Communications, Co-location, Broadband, ATM networks, Process Improvement, Network Design, WAN, DWDM, Call Centers, Telephony, Managed Services, Routing, Networking, Sales Engineering, Network Architecture, Optical Fiber, Mobile Devices, Integration, Cloud Computing, SIP, Cabling, Fiber Optics, Cisco Technologies, Routers, LAN-WAN, Data Center, Switches, Network Engineering, Cellular Communications, T1, Strategic Partnerships, IPTV, Wireless Networking, Cross-functional Team..., Avaya, Solution Selling
Education
Florida State University - College of Business 1982 — 1987
Management, Business
Chamberlain High School
Teleperformance (McGraw-Hill) December 2014 - Present
Infinity Sales Group, LLC January 2014 - December 2014
CenturyLink May 2003 - June 2013
CenturyLink January 2008 - January 2010
CenturyLink January 2006 - January 2008
CenturyLink May 2003 - December 2005
Convergys January 1999 - May 2003
OfficeMax January 1996 - January 1999
Skills
Extensive knowledge of..., Network Support, Interpersonal Skill, Team Building, Committed to Customer..., Outstanding..., Outstanding time..., Team Mentoring, Technical Training, Enthusiastic..., Testing, Training, VoIP, Troubleshooting, Telecommunications, Technical Support, Customer Service, Leadership, Hardware, Network Administration, Call Centers, Management, Networking, Vendor Management
Education
Florida Technical College 1996 — 1998
Associate Degree of Science, Electronics/Computer Technology, GPA 4.0
CenturyLink 1990 - Present
United States Air Force 1988 - 1990
United States Air Force 1984 - 1988
Skills
Ethernet, MPLS, T1, Frame Relay, VoIP, Telecommunications, IP, Metro Ethernet, Wireless, Troubleshooting, Cellular Communications, SNMP, Managed Services, Data Center, Computer Network..., Telephony, Hardware, Solaris, Disaster Recovery, Call Centers, Network Performance..., LAN-WAN, Network Management..., WAN
Education
Keesler Technical Training Center
Computer Technology/Computer Systems Technology
Chanute Technical Training Center
Avionics Maintenance Technology/Technician
Florida State University
Choctawhatchee, High School
CenturyLink November 2014 - Present
Sprint February 2003 - October 2014
Peak 10 January 2000 - February 2003
MCI 1991 - 2000
Skills
Solution Selling, Strategy, Managed Services, Management, IT Management, Selling, Cloud Computing, Data Center, Project Management, Direct Sales, Cross-functional Team..., Wireless, Networking, Vendor Management, Account Management, Sales Operations, Unified Communications, Sales
Education
Florida Southern College
B.S. Biology, Minor in Finance
St. Ambrose University
9 Credits toward, MBA
CenturyLink July 1997 - Present
America Online (AOL) August 1993 - June 1997
US Navy 1987 - 1995
Skills
IT Operations, Telecommunications, Security, Network Engineering, Network Administration, Cloud Computing, System Deployment, Visio, Service Delivery, Managed Services, IP, Network Security, Team Leadership, Disaster Recovery, ITIL, Team Building, VPN, Business Analysis, Unix, IT Management, Project Management, LAN-WAN, Technical Support, Troubleshooting, Firewalls, VMware, Software Documentation, Virtualization, Servers, Cisco Technologies, Integration, VoIP, Training, Network Architecture, CCNA, Switches, Wireless Networking, PMP, Java, Solaris, Program Management, Windows, MPLS, Network Design, Data Center, TCP/IP, Routers, Networking, Vendor Management, WAN
Education
Western Governors University 2014 — 2016
Bachelor of Science IT, Security Emphasis
Florida State College at Jacksonville 1993 — 1995
Pomeroy February 2014 - Present
CenturyLink August 2008 - July 2010
Qwest July 1999 - April 2008
AAA Ohio Auto Club June 1997 - June 1999
United Airlines May 1990 - May 1997
Skills
Troubleshooting, T1, Windows, Process Improvement, Project Management, Coaching, Cloud Computing, VMware, Virtualization, Hardware, Computer Network..., Frame Relay, MPLS, VoIP, Talent Management, Call Center, Team Leadership, Program Management, WAN, Network Design, Telecommunications, Microsoft Excel, Switches, Cisco Technologies, IP, Budgets, VPN, Social Media, LAN-WAN, Broadband, TCP/IP, Ethernet, Routers, Wireless, Routing, Network Engineering, Managed Services, Telephony, Team Building, Customer Service, ATM networks, Wireless Networking, Co-location, Networking, Network Administration, Microsoft Office, DHCP, Account Management, Technical Support, Integration
Education
Northern Virginia Community College 1990 — 1994
Associate of Arts and Sciences (A.A.S.), Aviation/Airway Management and Operations
George Mason University 1989 — 1990
Old Dominion University 1988 — 1989
CenturyLink April 1992 - 2014
ALLTEL 1987 - 1992
Skills
Customer Service, Managed Services, Solution Selling, Direct Sales, Unified Communications, Telecommunications, Salesforce.com, VoIP, Account Management, Call Centers, Sales Process, Co-location, Customer Retention, Telephony, Sales Operations
Education
Florida State University 1979 — 1981
Business, Management, and Marketing
Chipola College, Marianna, FL 1977 — 1979
Associate of Arts (A.A.)
Symantec March 2015 - Present
Centurylink May 2014 - March 2015
Sprint Nextel June 2008 - April 2014
Sprint 2008 - April 2014
JTECH Communications, Inc. January 2007 - April 2008
AT&T Wireless July 2001 - February 2007
universal healthcare staffing 1999 - 2000
Skills
Account Management, B2B, Budgets, Business Development, CRM, Call Center, Call Centers, Cloud Computing, Coaching, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Acquisition, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Forecasting, Lead Generation, Leadership, Managed Services, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Mobile Devices, Negotiation, Networking, New Business Development, Process Improvement, Product Development, Product Management, Product Marketing, Program Management, Project Management, SaaS, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Partnerships, Strategic Planning, Telecommunications, Training, Team Building
Education
Central Florida Fire Academy 2011 — 2012
Fire Standards
Valencia Community College 2010 — 2011
Associate of Science (A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
University of Central Florida 1997 — 1999
B.S., Health Management
Florida State University 1996 — 1997
Psychology/Criminal Justice
Seminole State College of Florida 1994 — 1996
A.A., Psychology
3MG Studios MMI Dynasty August 2014 - Present
Island Rydes 2006 - Present
Orlando Housing Authority of Florida January 2012 - April 2013
CenturyLink 2013 - 2013
Orlando Housing Authority of Florida January 2012 - April 2012
British Virgin Islands Social Security Board 2004 - 2007
Virgin Gorda Easter Festival Committee 2002 - 2007
Skills
Music Production, Songwriting, Audio Engineering, Audio Editing, Arranging, Logic Pro, Pro Tools, Budgets, Social Media Marketing, Music Industry, Entrepreneurship, Music, Band, Composition, Musical Theatre, Festivals
Education
Full Sail University 2008 — 2009
Bachelor's degree, Music Business
Full Sail University 2007 — 2008
Associate's degree, Recording Arts
Full Sail University July 2012 - Present
CenturyLink August 2010 - March 2012
RockHop Records January 2008 - March 2010
Skills
Bilingual Proficiency, Studio Recording, DJ, Music Production, Photoshop, Microsoft Office, Customer Service, Sales, Pro Tools, Leadership, Audio Engineering, Adobe Creative Suite, Fashion Design, Symbolism, Market Research, Information Research, Problem Solving, Direct Sales, Trade Promotions, MMA, Logic Pro, Sound Design, Audio Editing
Education
Full Sail University 2012 — 2013
Master's degree, Entertainment Business & Entrepreneurship
Full Sail University 2004 — 2006
Associate's degree, Recording Arts Technology/Technician
Full Sail University 2004 — 2006
Bachelor's degree, Entertainment Business & Entrepreneurship
CenturyLink December 2013 - Present
Level 3 Communications January 2013 - September 2013
Verizon Enterprise Solutions May 2009 - December 2012
Verizon Business September 2005 - May 2009
Cyveillance December 2003 - September 2005
Cable & Wireless America June 2002 - December 2003
QWEST COMMUNICATIONS CORP March 2001 - June 2002
Cyveillance March 2000 - March 2001
UUNET October 1998 - March 2000
Skills
Enterprise Solution..., C-Level Relationships, Executive Presentations, Account Management, Territory Development, Contract Negotiation, Needs Analysis, Strategic Partnerships, Salesforce.com, Technology Solutions, Leading Edge..., Value Propositions, Territory Management, Fortune 100, Team Leadership, Virtual Teams, Integrated Management..., Teamwork, Project Planning, Business Planning, Forecasting, Opportunity..., Opportunity Assessment, Opportunity..., Exceed Sales Goals, Exceeding Targets, Customer Acquisition, Customer Satisfaction, Customer Engagement, Performance Management, Competitive Analysis, Market Research, New Business Development, Building Relationships, Customer Analysis, Trusted Business Advisor, Trusted Business Partner, Consultative Selling..., Solution-Oriented..., ROI Strategies, Proposal Generation, Leading Discussions, Leading Diverse Teams, Sales Channel..., Pipeline Development, Closing Deals, Business Intelligence, Professional Services, Complex Sales, Leadership
Education
George Mason University
Bachelor of Arts (BA), Speech Communication
CenturyLink September 2006 - Present
Sprint September 2003 - September 2006
TeleComputing November 2001 - November 2002
marchFIRST October 2000 - August 2001
Skills
Network Management..., Micromuse Netcool, NerveCenter, Red Hat Linux, Solaris 8/9/10, VMware, SMARTS, CA Spectrum, eHealth, SevOne, HP EVA, HP Server Hardware, Oracle, BMC Remedy, Windows Server, Splunk, Perl, SNMP, Server Administration, Network Administration, Cisco Technologies, Solaris, Unix, TCP/IP, Managed Services
Education
George Mason University
CenturyLink January 2013 - Present
Qwest Communications / CenturyLink 2008 - 2011
QWEST COMMUNICATIONS CORP 2003 - 2008
LCI International 1998 - 2003
Electronic Billing Specialist 1996 - 1998
MCI International 1994 - 1996
Skills
Microsoft Excel, Microsoft Word, Access, PowerPoint, Visio, SQL, Lean/Six Sigma, VBA, SDLC, Business Analysis, Leadership, Project Management, Strategic Planning, Sales Operations, Microsoft Office, Software Development, Team Building, Forecasting, Customer Service, Analysis, Testing, Sales, Financial Analysis, Training, Time Management, Requirements Analysis, Management, Call Centers, Budgets, Process Improvement, MS Project, Program Management, Data Analysis
Education
Ohio University 1983 — 1989
B.A., History
Franklin University
CenturyLink June 2006 - Present
Qwest April 1999 - June 2006
Texaco Trading and Transporation June 1996 - April 1999
Skills
Coaching, Management, Strategic Planning, Scheduling, Telecommunications, Team Building
Education
Regis University 1993 — 1995
Masters of Science, Management
Regis University 1990 — 1993
Bachelor of Science, Management
Front Range Community College 1984 — 1986
Associates of Applied Science, Management
DataMotion, Inc. July 2013 - June 2015
CenturyLink Business January 2012 - April 2013
CenturyLink January 2006 - January 2012
CenturyLink formerly Embarq January 2006 - January 2012
Dale Carnegie January 1996 - December 2011
Embarq February 1993 - December 2005
CenturyLink January 1993 - December 2005
CenturyLink 1993 - 1999
Bon Ton January 1989 - January 1993
Bon Ton Corp September 1990 - December 1990
Skills
Telecommunications, Public Speaking, Unified Communications, Account Management, Networking, MPLS, Project Management, Sales Management, Cloud Computing, Managed Services, Ethernet, Selling, Contract Negotiation, Direct Sales, Solution Selling, Marketing, Sales Operations, Sales, Customer Service
Education
Gannon University 1985 — 1989
Bachelor's Degree, Marketing
Dale Carnegie
CenturyLink January 1999 - Present
Sprint January 1994 - January 1999
NCR January 1988 - January 1994
Skills
Contract Negotiation, New Business Development, Government Procurement, Telecommunications, Sales Management, Consultative Selling, VoIP, Customer Relations, Selling, Customer Service, Strategy, Networking, Solution Selling, Business Development, Salesforce.com, CRM, Leadership, Sales Operations, Sales, Program Management, Strategic Planning, MPLS, Account Management, Management, Sales Process, Managed Services, Cloud Computing, SaaS
Education
Florida State University - College of Business 1981 — 1986
BS, Business Administration
Hewlett-Packard July 2013 - July 2015
CenturyLink April 2013 - June 2013
Omnicare March 2012 - March 2013
JPMorgan Chase June 2011 - March 2012
JP Morgan Chase June 2010 - June 2011
Citigroup February 2006 - June 2010
ADP June 2002 - February 2006
ADP February 2000 - June 2002
Army National Guard December 1996 - August 2001
Chubb Computer Services 1999 - 2000
Skills
Data Center, IT Service Management, IT Management, Vendor Management, SharePoint, Incident Management, Process Improvement, ITIL, Business Process, Enterprise Architecture, HP Service Anywhere, IT Operations, Management, Infrastructure, Program Management, Team Leadership, Business Continuity, Disaster Recovery, Enterprise Software, Computer Hardware, Change Management, Networking, Technical Support, Storage, Mainframe, Hardware, Problem Management, SQL, SAN, Operations Management, Team Building, Team Management, IT Infrastructure..., Computer Network..., Cisco Call Manager, Event Management, ITIL Process, Team-oriented, Web Development, Production Support, Internal Communications, Corporate Communications, Application Support, Project Planning, System Monitoring, HTML, CSS, Service-Now, InfoPath, HP Service Manager
Education
The Chubb Institute of Technology 1996 — 1999
IT, Data Center Operations, 3.1
Franklin Pierce University 1991 — 1992
Graphic Design
CenturyLink June 2013 - January 2014
AVAYA/Lucent Technologies/AT&T October 1995 - December 2012
U S WEST January 1994 - October 1995
AT&T Bell Labs August 1988 - January 1994
IBM June 1984 - July 1988
Skills
Industrial Engineering, Manufacturing..., Project Management, Methods Engineering, Project Planning, Cost Engineering, Systems Engineering, Process Simulation, Discrete Event..., Telecommunications, Avaya, VoIP, IP, TCP/IP, SIP, Software Development, Telephony, Unified Communications, Linux, Unix, CCNA (expired)
Education
Georgia Institute of Technology 1982 — 1983
MSIE, Industrial Engineering
Georgia Institute of Technology 1977 — 1981
BIE, Industrial Engineering, 3.7/4.0
Siebel Institute of Technology 2014 — 2014
Brewing Technology
Front Range Community College 2015 — 2015
Introduction to Programmable Logic Controllers (PLCs), A
CenturyLink April 2014 - Present
CenturyLink June 2006 - April 2014
Sprint October 1989 - June 2005
Skills
Billing, Call Center, PowerPoint, Excel, Problem Solving, Word, Telecommunications, Documentation, Customer Service, Software Documentation, Microsoft Excel, Microsoft Word, Call Centers, Insurance, Coaching, Process Improvement, Analysis, Management, Team Building, Sales, Leadership
Education
Webster University 1994 — 1996
BA, Business Management
Florida State University 1986 — 1989
General, General Studies
Developmental Disabilities Resource Center September 2014 - Present
Evergreen Christian Outreach September 2009 - June 2014
CenturyLink June 2009 - September 2011
Qwest Software Services April 2007 - June 2009
Colorado Mountain College September 2005 - May 2007
Qwest Software Services October 2001 - April 2007
Realfast, Inc. June 2006 - March 2007
Metropolitan State College of Denver September 2003 - December 2003
Qwest/US West October 1998 - October 2001
QWEST COMMUNICATIONS CORP August 1994 - October 1998
Skills
Data Analyst, Business Analyst, Software Design, Business Intelligence, Logical Data Modeling, Physical Data Modeling, Database Design, Database Management, Database Development, Database Marketing, Database Analysis, Software Project..., Project Management, Data Analysis, Databases, Database Admin, Business Analysis, Data Modeling, Software Development, Data Warehousing
Education
Regis University 1999 — 2003
Master of Science, Computer Information Technologies
Metropolitan State College of Denver 1988 — 1993
Computer Science, Data Modeling/Warehousing and Database Administration
Front Range Community College 1987 — 1990
Associates, Computer Science
CenturyLink August 2015 - Present
ACS a Xerox company June 2008 - May 2014
American Water June 2004 - May 2008
Skills
VoIP, Avaya, Vendor Management, Telecommunications, Disaster Recovery, Call Center, Telephony, Cisco Technologies, Data Center, Troubleshooting, Management, Unified Communications, Call Centers, Enterprise Software, Network Design, Avaya Technologies
Education
George Mason University 1980 — 1983
Bachelor of Arts (B.A.), Communication, Music, 3.1
Northern Virginia Community College 1978 — 1980
Associate of Arts (A.A.), Music, 3.4
CenturyLink July 2004 - Present
Skills
Windows 7, Routers, VoIP, CCNA, Wireless Networking, Frame Relay, Troubleshooting, MPLS, Hardware, LAN-WAN, Ethernet, Cisco Technologies, WAN, T1, Microsoft Certified..., Telephony, Network Design, Telecommunications
Education
Franklin University 1988 — 1995
Bachelor of Science, Communications
The Ohio State University 1983 — 1985
Communications Technology/Technician
Upper Arlington High School 1977 — 1981
Ohio University
EchoStar Corporation June 2015 - Present
Prologis March 2015 - June 2015
Motorola Solutions October 2011 - October 2014
CenturyLink November 2010 - September 2011
Rolta TUSC August 2010 - November 2010
Openwave December 1995 - January 2010
Internet Communications Inc August 1993 - December 1995
GeoVision System Inc July 1990 - August 1993
AT&T Bell Laboratories July 1985 - March 1990
Skills
Testing, Agile Methodologies, Test Automation, Scrum, Software Development, Unix, Selenium, SDLC, SQL, Software Quality..., Databases, Perl, Java, Regression Testing, Solaris, Quality Assurance, Oracle, Integration, Web Applications, JavaScript, Test Planning, REST, Manual Testing, Eclipse, Shell Scripting, JUnit, JIRA, Web Services, C, Telecommunications, Agile Testing, XML, Quality Center, Waterfall, Software Engineering, CMMI, C++, Agile Project Management, System Testing, Linux, ISO 9000, Process Improvement, Six Sigma
Education
University of Maryland College Park 1980 — 1982
Master of Science, Computer Science
University of Rochester 1976 — 1980
Bachelors of Art, Mathematics
Front Range Community College
E*TRADE Financial Corporation June 2014 - Present
CenturyLink July 2013 - May 2014
iCrossing October 2011 - May 2014
Skills
Project Management, Process Scheduler, Management, Human Resources, Event Planning, Administration, Contract Law
Education
George Mason University 2005 — 2009
BA, Anthropology
CenturyLink July 2009 - Present
CenturyLink (formerly Embarq) 2009 - Present
Embarq January 2006 - December 2009
Sprint September 1991 - May 2006
Sprint 1991 - 2006
Skills
Integration, SDLC, Enterprise Software, Software Project..., Architecture, Requirements Analysis, Requirements Gathering, Software Development, Enterprise Architecture, Architectures, SOA, Agile Methodologies, Project Management, Telecommunications
Education
George Mason University 1988 — 1991
MS, Information Systems
University of South Carolina-Columbia 1983 — 1987
BS, Computer Science
CenturyLink January 1998 - Present
Copper Mountain Resort November 1989 - Present
MapQuest May 1997 - November 1997
Multum Information Services July 1996 - April 1997
U S WEST July 1994 - April 1996
Computer Technology Associates (CTA INCORPORATED) July 1988 - February 1995
Essex Corporation July 1984 - July 1988
Essex Corporation 1984 - 1988
Essex Corporation 1984 - 1988
Skills
Requirements Management, Systems Analysis, Requirements Analysis, Human Factors..., Usability Testing, Telecommunications, Integration, Analysis, Process Improvement, Vendor Management
Education
George Mason University 1983 — 1985
Master of Arts (M.A.), Psychology / Human Factors
James Madison University 1979 — 1983
Bachelor of Science (B.S.), Psychology and Sociology
CenturyLink Business August 2014 - Present
Savvis Communications, A CenturyLink Company January 2012 - July 2014
CenturyLink April 2011 - December 2011
Qwest Communications (Acquired by CenturyLink) February 2008 - April 2011
Qwest Communications (Acquired by CenturyLink) December 1999 - February 2008
Cable & Wireless March 1999 - November 1999
DIGEX, INC February 1998 - January 1999
MCI Telecommunications March 1996 - February 1998
Skills
SaaS, Telecommunications, Product Management, Cloud Computing IaaS, WAN, Networx, Professional Services, High Performance..., Cloud Storage, Cloud Computing, Go-to-market Strategy, IaaS, Strategy, Product Marketing, IP, Enterprise Software, Managed Services, Data Center, MPLS
Education
George Mason University 1991 — 1995
BA Government and Politics
CenturyLink July 2009 - Present
Embarq April 2006 - July 2009
Fonville Morisey Realty March 2001 - November 2005
Weavexx 1986 - 1999
Skills
Cisco Call Manager, Telephony, VoIP, Cisco, Telecommunications, Call Center, PBX, Avaya, IP, Database Administration, Cisco Technologies
Education
Florida State University - College of Business 1988 — 1992
BS, Management
NetApp October 2013 - Present
CenturyLink January 2013 - October 2013
STATE STREET CORPORATION, Boston, MA July 2000 - February 2009
(FLEET BANK) BANKBOSTON, Boston, MA January 1993 - June 2000
BANKBOSTON, Boston, MA January 1991 - January 1993
BANK OF BOSTON (BANKBOSTON), Boston, MA January 1987 - January 1991
FIRST NATIONAL BANK OF BOSTON (BANKBOSTON), Boston, MA December 1984 - January 1987
Skills
IBM Utilities, TSO, CICS, JCL, z/OS, REXX, FTP, SMP/E, VTAM, Fileaid, Strobe, Repro, VSAM, Omegamon, IBM Mainframe, Mainframe, ISPF, JES2, SDSF, CLIST, OS/390, MVS, NDM, Disaster Recovery, DFSORT, Syncsort, Netview, Unix, DB2, Systems Analysis, RACF, Endeavor, Software Development, Performance Tuning, Abend-Aid, Xpediter, Technical Support, Easytrieve, Program Management, Autosys, Network Security, IDCAMS, Data Center, Security, Operating Systems, Connect Direct, Software Documentation, Storage Management, COBOL, Tape
Education
Winston-Salem State University 1977 — 1981
BS, BusAdmin (Computer Science)
Florida Technical College 2012 — 2013
Associate of Science in Network Administration Wireless, Concentration in Network Administration / Hardware / Wireless Technology
RAWCUS Marketing + January 2012 - Present
CenturyLink January 2013 - Present
CenturyLink August 2007 - December 2012
Nationwide Financial August 2006 - May 2007
Mt Carmel East Hospital 2004 - 2004
OHIO ACEP 2001 - 2003
Bank One Academy 2002 - 2002
Skills
Marketing Strategy, Project Management, Marketing, Proposal Writing, Outlook, Sales, Customer Service, Account Management, Contract Negotiation, Microsoft Office, Budget, Strategic Marketing..., Business Strategy, Market Entry, Market Assessments, Brand Awareness, Advertising, Public Relations, Reputation Management, Customer Retention, Sales Management, Management, Strategic Planning, New Business Development, B2B, Budgets, Event Planning, Small Business, Customer Satisfaction
Education
Franklin University 2007 — 2011
Dual Bachelors, Marketing; Business Administration
Olentangy High School 1999 — 2002
Diploma
Franklin University
Chase February 2013 - Present
Digital Media Services 1999 - December 2013
CenturyLink June 2010 - December 2012
Automated Commission Technologies 1994 - 1999
Qwest Communications 1990 - 1994
Education
Franklin University
Bachelor's Degree, Electronics, Computer Science
N/A January 2012 - Present
CenturyLink March 2015 - Present
Astor & Sanders April 2013 - March 2015
Dispersive Solutions Inc. December 2011 - March 2013
Astor & Sanders November 2010 - November 2011
NetCracker February 2010 - October 2010
Accenture May 1993 - February 2010
Skills
Business Process..., Business Transformation, CMMI, Contract Management, Government, Human Resources, IT Strategy, Integration, Leadership, Management, PMO, PMP, Professional Services, Program Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Strategy
Education
George Mason University 1990 — 1993
BS, Business (Management Information Systems)
George Mason University 1990 — 1992
bachelors of science, Business Administration and Management, General
Retired March 2014 - Present
CenturyLink July 1996 - March 2014
Columbus State Community College January 1985 - July 1996
AT&T July 1970 - July 1996
Avco Lycoming June 1965 - July 1967
Education
Franklin University 1978 — 1987
Bachelor's Degree, Electrical and Electronics Engineering
East Aero Tech 1964 — 1965
FAA Airframe and Powerplant License, Aviation Maintence
JPMorgan Chase July 2012 - Present
CenturyLink February 2012 - June 2012
Convergys April 2010 - February 2012
Skills
Call Center, Customer Satisfaction, Customer Experience, Telecommunications, Customer Retention, Workforce Management, Customer Service, VoIP, Vendor Management, Contact Centers, Account Management, Troubleshooting, Technical Support, Sales, Call Centers
Education
Full Sail University
Web Design and Development
CenturyLink May 2013 - Present
Sidera Networks July 2012 - May 2013
Windstream Communications August 2009 - July 2012
Paetec Communications Inc August 2010 - January 2011
Intellifiber Networks August 2009 - August 2010
VisualCV, Inc. December 2007 - July 2009
Skills
MPLS, VPLS, Web 2.0, IP, Ethernet
Education
George Mason University
Bachelor's Degree, Business Communication, GPA of 3.8 out of 4.0
Optel BCS, Inc February 2015 - Present
TEKsystems May 2014 - February 2015
Jlack Consulting May 2013 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. 2012 - 2013
Eze Castle Integration 2008 - 2011
Starwood Vacation Ownership 2007 - 2008
CenturyLink 2006 - 2007
ABC Fine Wine & Spirits 2005 - 2006
Skills
VMware, Windows Server, Cisco Technologies, NetApp, HP Server Hardware, Dell PowerEdge Servers, HP Procurve, EMC Storage, HP MSA, Microsoft Exchange, PCI Standards, Riverbed, Citrix, WSUS, Backup Exec, Barracuda Spam Firewall, Postini, Disaster Recovery, Data Center, Active Directory, Blackberry Enterprise..., HP, Routers, Software Installation, Troubleshooting, Networking, VMware ESX, DHCP, Group Policy, Technical Support, Servers, VPN, Blackberry, XP, DNS, Windows 7, Network Administration, System Administration, VMware Infrastructure, Virtualization, SAN, Firewalls, Cisco IOS, vSphere, System Deployment, Switches, ASA, Wireless Networking, IIS, Hardware
Education
Florida Technical College 2004 — 2006
Associate of Science (A.S.), Network and System Administration/Administrator
Ambassador Personnel, Inc. May 2015 - Present
ShutdownCrew September 2012 - July 2015
Furnace and Tube Services July 2014 - April 2015
CenturyLink December 2012 - July 2014
Aerotek Energy Services January 2011 - December 2012
Skills
Resume Writing, Manufacturing, Recruiting, Human Resources, Training, Marketing, Technical Recruiting, Applicant Tracking..., Cold Calling, Talent Acquisition, Sourcing, Personnel Management, Internet Recruiting, ERP, Human Capital Management, DER Certified, Engineering, Aviation, Diversity Training, Recruiter II, HIPAA, Government Code of ..., Critical Thinking For..., OFCCP Compliance, Union Contracts, Union Recruiting, Compensation Structures, Leadership, OFCCP, Screening, Onboarding, Employee Relations, College Recruiting, Talent Management, Interviews, Staffing Services, Screening Resumes, Executive Search, Benefits Negotiation, Networking, Temporary Placement, PeopleSoft, Contract Recruitment, Kenexa, BrassRing, HTML, HTML scripting, CSS, JavaScript, HRIS
Education
Friends University 2011 — 2013
MBA-Business Administration, Business Administration, 3.5 GPA
University of Louisiana at Monroe 2006 — 2010
Bachelor of Science, Marketing
CenturyLink June 2000 - Present
Skills
Telecommunications, Call Center, VoIP, Call Centers, Wireless, Telephony, Managed Services, MPLS, IP, T1, Unified Communications, Broadband, DSL, Internet Services, Co-location, Ethernet, Computer Network..., SIP, WAN, Avaya, LAN-WAN, SIP Trunking, Metro Ethernet, Frame Relay, DWDM, Optical Fiber, Long Distance, Hosted Services, ATM networks, DS3, Data Center, Fiber Optics, Network Design, PRI, Provisioning, SDH, Sales Engineering, TDM, VPN, Leadership, Microsoft Office, Team Building
Education
Franciscan University of Steubenville
Business Administration
Jefferson Technical College
CenturyLink 2013 - 2015
Optimus Software - 360DE Legal Concepts, new venture 2010 - 2010
Charles Schwab 2007 - 2010
Charles Schwab 2005 - 2007
SunCorp Corporate CU 2003 - 2005
Skills
Microsoft Excel, Analysis, Financial Modeling, PowerPoint, Bloomberg Terminal, Product Development, Project Management, Mergers & Acquisitions, Strategic Financial..., Access Database, Valuation Modeling, Modern Portfolio Theory, Investment Valuation, Pricing Strategy, Reuters, Linear Programming, SQL, Oracle SQL Developer, Forecasting, CRM, Financial Planning, Strategy, Strategic Partnerships, Strategic Planning, Portfolio Management, Management, Investments, Business Strategy, Finance
Education
University of Colorado
MBA
Fort Lewis College
BA
Chartered Financial Analyst
CFA 1
Training the Street
Oakwood High School
CenturyLink March 2000 - Present
Fiserv (CheckFree Corporation) March 1999 - March 2000
Franklin University September 1998 - September 1999
Education
Franklin University
Bachelor of Science (B.S.), Computer Science
Michigan State University
Bachelor of Science (B.S.), Packaging Science
Level 3 Communications 2012 - September 2015
CenturyLink 2009 - 2011
EMBARQ January 2008 - June 2009
EMBARQ August 2005 - December 2007
Sprint February 2003 - July 2005
Sprint February 2002 - January 2003
Sprint October 2000 - January 2002
Sprint February 1992 - January 2001
McDonnell Douglas Space Systems Company January 1990 - February 1992
Skills
Engineering, Call Center, Customer Service, Product Management, P&L Management, Sales Support, RFP, Strategic Planning, Vendor Relations, Cross-functional Team..., Telecommunications, IP, Retail, Sales Management, Product Marketing, Process Improvement, Outsourcing, Operations Management, Planning, Product Development, Project Planning, Sales Operations, VoIP, Management, Strategy
Education
Florida State University 1985 — 1989
BS, Electrical Engineering
Webster University 1994 — 1997
MBA, Business
CenturyLink October 2014 - Present
Vodacode LLC March 2012 - October 2014
FlexProfessionals, LLC 2011 - 2012
Centurylink / Qwest Communications 1996 - 2011
Qwest Communications January 2009 - June 2009
MCI 1994 - 1996
Skills
• Purchasing Specialist..., • Carrier Relations..., • Supplier Relations..., • Vendor Relations..., Product..., Supply Chain, Performance Measurement, • Virtual / Remote /..., • Contract Negotiation..., • Strategic Alliances..., • Cost and Margin..., • Detail oriented, • Coordination/planning..., • Strategic pricing, • International voice, • Global buyer, • Destination Manager, • Trader: Leveraging..., • Problem solving skills, • Traffic Management, Sourcing and Procurement, Supply Management, Supply Chain..., Contract Negotiation, Supply Chain Management, Telecommunications, Sourcing
Education
George Mason University
Bachelor's Degree
Walmart December 2014 - Present
Walmart June 2011 - Present
CenturyLink 2006 - 2011
Sprint 2000 - 2006
Skills
Program Management, Project Management, Cross-functional Team..., Negotiation, Technical Presentations, Risk Assessment, Business Relationship..., Vendor Management, Supervisory Skills, Change Management, Contract Negotiation, Building Relationships, Network Architecture, Network Engineering, Voice Networks, PMP, SharePoint, Telecommunications, Software Documentation, Business Analysis, VoIP, Project Planning, Leadership, PMO, ITIL, Management, Testing, Networking, Risk Management, Information Technology, Resource Management, Visio, SDLC, IT Management
Education
MidAmerica Nazarene University 2003 — 2005
Masters Degree (MBA), Business Administration
Friends University 1998 — 2000
Bachelor of Science, Computer Information Systems
CenturyLink August 2012 - Present
Savvis, a CenturyLink company March 2011 - August 2012
Savvis January 2009 - March 2011
Savvis July 2006 - January 2009
Savvis October 2005 - July 2006
Savvis January 2005 - October 2005
George Mason University January 1998 - May 2005
Savvis November 2000 - January 2005
UUNET 2000 - 2000
Centex Homes 1999 - 1999
Skills
Cloud Computing, Product Management, IT Outsourcing, Business Development, ITIL, Government IT, FISMA, Public Speaking, Information Technology, Program Management, Enterprise Software, Data Center, SaaS, IT Service Management, Business Alliances, Strategic Partnerships, Go-to-market Strategy, Strategy, Managed Services, Virtualization, Security, Project Management, Networking, Storage, Leadership, Disaster Recovery, Integration
Education
George Mason University - School of Business 1998 — 2000
Masters, Business Administration
George Mason University 1990 — 1994
B.S., Civil Engineering
Conley Equipment Company February 2014 - Present
CenturyLink April 2012 - February 2014
TechSkills January 2010 - February 2012
Tek Systems August 2010 - November 2010
Power & Network Technologies, Inc June 1998 - July 2010
Critical Components, Inc. 2008 - 2009
PECO II Global Services, Inc. February 2002 - January 2003
National Network Services, Inc. August 2000 - March 2001
FirstWorld Communications, Inc. July 1999 - August 2000
Qwest Communications March 1998 - May 1999
Skills
DC, Data Center, Troubleshooting, Cisco, Engineering, Telecommunications, Product Development, Testing, Wireless, Manufacturing, Vendor, Electronics, Account Management, Battery, Process Engineering, Cabling, Mentoring, Product Management, Switches, Batteries, Vendors, Project Planning, Cisco Technologies, TCP/IP, Technical Support, Software Installation, Software Documentation
Education
Techskills Colorado, CompTIA Network+, Cisco Certified
Telcordia, IEEE Grounding, CCNA
MountainView Systems - Colorado
Microsoft Certified IT Professional
Telcordia Learning Center
Professional Certification
Central New Mexico Community College
Technical Certificate
Front Range Community College
Technical Certificate
Western Governors University
Salt Lake City, UT.
Cerner Corporation June 2012 - Present
National American University 2002 - Present
Genesis10 / Bank of America September 2010 - June 2012
CenturyLink July 2009 - July 2010
Embarq May 2006 - July 2009
IBM 2004 - 2006
sprint 1999 - 2004
Skills
PMP, CMMI, MS Project, Project Delivery, PMBOK, Project Planning, Clarity, IT Management, Software Project..., Resource Allocation, SDLC, Program Management, Application Development, Team Building, Strategic Planning, Compliance, PMO, Project Portfolio..., Vendor Management, Resource Management, Release Management, Visio, Project Execution, Requirements Management, IT Governance, Process Development, Certified Project..., IT Strategy, Project Implementation, Deployment, PMI, Business Analysis, Requirements Gathering, Business Requirements, RFP, MS Office Suite, Business Process, Requirements Analysis, Waterfall, Scope Management, Agile Project Management, Business Process..., CMM, Virtual Teams, Matrix Management, IT Service Management, Systems Analysis, Business Relationship..., Software Implementation, Risk Mitigation
Education
Friends University 1999 — 2001
Master, Management of Information Technology
University of Missouri-Columbia 1981 — 1986
BSEE, Electrical Engineering
Finicity September 2014 - Present
CLEARLINK March 2014 - August 2014
CenturyLink May 2012 - February 2013
Skills
Sales, Management, Leadership, Cold Calling, Sales Process, Customer Service, New Hire Training, Employee Training, Sales Management, Project Management, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint
Education
Florida State University 2011 — 2014
BS, Business Management, and Education
CenturyLink March 2014 - July 2015
SAIC September 2005 - September 2013
Skills
Telecommunications, IP, VoIP, Wireless, Unified Communications, Managed Services, Networking, Ethernet, SIP, Network Design, Telephony, DWDM, DSL, T1, MPLS, TCP/IP, Integration, Cisco Technologies, Lync, Microsoft Exchange, Sonus, PBX, Windows Server, Active Directory, System Administration, Security, Troubleshooting, SharePoint
Education
Fountainhead College of Technology 2012 — 2013
Bachelor's Degree, Network Security & Forensics
Fountainhead College of Technology 2001 — 2002
Associate's Degree, Web Development
Children's Campaign May 2015 - Present
The Home Depot April 2013 - August 2013
Pier 1 Imports May 2012 - July 2013
CenturyLink March 2012 - March 2012
Signature Brands October 2011 - November 2011
Skills
Microsoft Office, Windows, Customer Service, Retail, Retail Sales, Visual Merchandising, Merchandising, Outlook, Inventory Management, PowerPoint, Microsoft Word, Microsoft Excel, Sales, Leadership, Social Networking, Facebook
Education
Capitol Leadership Academy 2011 — 2018
Bachelor of Leadership, Political Science and Government
Florida State University 2013 — 2016
Bachelor of Science (B.S.), Information Technology
College of Central Florida 2010 — 2013
Associate of Arts (AA), Computer Science
CenturyLink June 2010 - Present
TEKsystems November 2007 - June 2010
Skills
Telecommunications, Troubleshooting, VoIP, Network Security, Cisco Technologies, WAN, Sales, Microsoft Office, Training
Education
Florida State University 2003 — 2009
Bachelor of Arts (B.A.), Music, Philosophy
Sea World inc. September 2015 - Present
Oracle August 2014 - March 2015
Summit Broadband November 2013 - August 2014
Partners Federal Credit Union April 2013 - October 2013
CenturyLink September 2010 - February 2013
Embarq / Centurylink September 2008 - September 2010
CHEP July 2003 - March 2008
Convergys 2002 - 2003
Lexmark 2001 - 2002
Holiday Inn Hotel & Suites April 1999 - September 2001
Skills
MPLS, Frame Relay, Cisco Technologies, WAN, VoIP, LAN-WAN, Switches, Adtran, Network Design, Routers, Ethernet, IP, Juniper, Wireless Networking, Technical Support, Cisco IOS, Troubleshooting, Networking, Software Documentation, Call Centers, DHCP, T1, Windows XP, Juniper Technologies, Customer Service
Education
Herzing University-Winter Park 2001 — 2009
Bachelor of Science, Technology Management
Florida Technical College 1993 — 1994
Associate of Arts (AA), Interior Design
Schiller International University 1992 — 1993
Bachelor's degree, International Tourism Management
European School 1990 — 1992
European Baccalaureate, Grades 11-12
Lycée International 1989 — 1990
High School, Grade 10
La Citadelle 1988 — 1989
High School, Grade 9
Victory Marketing Agency January 2015 - April 2015
Marriott Vacation Club [A Division Of Marriott Corporation] May 2013 - January 2015
A+ Student Staffing May 2015 - 2015
Wingteam LLC - Event Staff/Travel Staff 2015 - 2015
Magic Pass June Meeting 2015 - 2015
Radar 360 2015 - 2015
DoubleMap April 2014 - June 2014
the HYPE! agency 2014 - 2014
SQL Orlando 2014 - 2014
CenturyLink October 2011 - December 2012
Skills
XML, JavaScript, Web Services, HTML, jQuery, WordPress, HTML 5, XHTML, Technical Support, Web Development, CSS, PHP, MySQL, Databases, SEO, Linux, Operating Systems, Troubleshooting, Windows, Networking
Education
Florida State University 2010 — 2015
Pre-Bachelor Studies, Information Technology Studies
University of Central Florida 1999 — 2000
Pre-Bachelor Studies, Management Information Systems Studies
Santa Fe Community College 1997 — 1999
Associates Of Arts (General Studies)
New Horizons
CenturyLink June 2013 - Present
CenturyLink April 2011 - June 2013
CenturyLink April 2011 - December 2011
Qwest Corporation August 1997 - April 2011
Qwest Communications October 1995 - January 2001
Spectranetics Corporation 1992 - 1993
Arthur Andersen & Co. 1989 - 1992
Skills
Access, Process Improvement, Telecommunications, Microsoft Excel, Training, Research, Financial Analysis, Financial Reporting, Creative Writing, Reporting & Analysis, Sales Operations, Editing, Executive Reporting, Microsoft Office, Employee Training, Writing Skills, Calligraphy, Online Research, Training Skills, Work Instructions, Audio Editing, Sound Editing, PowerPoint, Singing, Microsoft Word, Mac, Classroom, Hands-on Training, Writing, Communication Written, Logo Design, Internet Research, Training & Development, Classroom Instruction, Software Training, Excel, Word, WebFOCUS, Apple, Apple Macintosh, Pages, Adobe Photoshop Elements, Theatre, Drama, Musical Theatre, Pottery, Performance Management, Process Automation, Analysis
Education
University of North Florida - College of Business Administration 1986 — 1989
MAcc, Accounting
Temple University 1984 — 1985
BA, English
Fort Hays State University 1981 — 1984
English
CenturyLink July 2015 - Present
CenturyLink Business May 2010 - July 2015
AT&T January 2007 - January 2010
BellSouth Telecommunications January 2006 - January 2007
BellSouth Telecommunications April 2004 - January 2006
AT&T May 1998 - October 2003
Skills
Project Management, Relationship Management, Account Management, Training and Development, Process Improvement, Technical..., Contract Management, Consulting, Consultative Sales, Oral Presentation, Coaching and Mentoring, Complex problem..., Operations and..., Leadership Skills, Research and analysis, Data Entry and office..., Written Correspondence, Computer skills, Customer Service, Fostering Client..., sales and sales support, contracts and RFP's, Telecommunications..., Telecom Expense..., Leadership, Telecommunications, VoIP, Training, Salesforce.com, MPLS, Telephony, Customer Retention, Service Delivery, Team Leadership, T1, SIP, Long Distance, Product Management, Ethernet, Networking, IP, SIP Trunking, Co-location, Managed Services, Hosted Services, Direct Sales, Customer Satisfaction, Solution Selling, Troubleshooting, Consultative Selling
Education
Ashworth College 1994 — 1996
Bachelor's degree
Florida Community College at Jacksonville 1989 — 1991
Associate's degree
Affinnova, Inc. / Nielsen Innovation 2014 - 2014
TNS 2002 - 2014
CenturyLink 1997 - 2000
Skills
Customer Insight, Customer Experience, Strategy, Marketing Strategy, Business Development, Segmentation, Team Leadership, Analysis, Brand Equity, Consumer Behaviour, Strategic Consulting, Market Research, B2B, Analytics, Business Strategy, Marketing Research, Strategic Planning, Primary Research, Shopper Marketing, Advertising Research, Organizational..., Questionnaire Design, B2C, Customer Satisfaction, Consultative Approach, B2B2C, Innovation, Quantitative Research, Market Analysis, Lean Six Sigma, Competitive Analysis, Management, Business Process..., Process Improvement
Education
Southern Illinois University - Edwardsville
MMR
Fort Lewis College
Bachelor's Degree
Elsevier August 2015 - Present
Comcast Business June 2014 - August 2015
CenturyLink November 2013 - June 2014
CenturyLink July 2010 - November 2013
Qwest Communications August 2008 - June 2010
Qwest Communications April 2005 - July 2008
Qwest Communications April 2001 - March 2005
United Information Technologies January 2001 - March 2001
Rhythms NetConnections September 1999 - December 2000
Knowledge Alliance January 1998 - August 1999
Skills
Strategy, Telecommunications, Leadership, Training, Sales Process, Solution Selling, Leadership Development, Instructional Design, Coaching, Salesforce.com, Program Management, Business Development, Project Management, Managed Services, CRM, Call Centers, Change Management, Workshop Facilitation, Integration, B2B, Presentation Coaching, Start-ups, Software Documentation, Technical Writing, Proposal Writing, Capture Management, Knowledge Management, User Experience Design, Customer Journey Mapping
Education
University of Michigan 1991 — 1994
Master of Arts, Sociology
Florida State University 2012 — 2016
Instructional Systems and Learning Technologies - Certificate in Online Instructional Development
UCLA
User Experience Design
University of Colorado
Technical Writing and Editing
University of Delaware 1987 — 1991
Bachelor’s Degree
Brandywine High School
City Gospel Mission August 2015 - Present
City Gospel Mission October 2013 - August 2015
Fifth Third Bank April 2013 - September 2013
City of Orlando January 2011 - December 2011
Hands On Orlando August 2010 - December 2010
CenturyLink February 2008 - March 2010
General Dynamics Land Systems January 2005 - December 2007
General Dynamics Land Systems May 2002 - December 2004
Skills
Coaching, Nonprofits, Cross-functional Team..., Data Analysis, Youth Mentoring, Cultural Diversity, Leadership, Youth Development, Program Management, Continuous Improvement, Youth Work, Diversity & Inclusion, Six Sigma, Process Improvement, Strategic Planning, Root Cause Analysis, Project Planning, Manufacturing Operations, Minitab, Leading Change, Iso 9000, Project Implementation, Supplier Quality, Design Verification..., Budget Analysis
Education
Florida State University - College of Business 2005 — 2007
MBA, Management
Florida State University 1998 — 2002
B.S., Electrical Engineering
CenturyLink July 2014 - October 2014
The Fresh Market July 2013 - October 2013
Michaels Stores, Inc. February 2013 - June 2013
Express Scripts June 2012 - September 2012
Reservation Services International January 2012 - April 2012
Cruise Vacation Outlet June 2011 - December 2011
World Travel Holdings June 2008 - April 2011
A.C. Moore June 2006 - July 2008
Walt Disney World October 2004 - February 2005
Ponderosa Steakhouse June 2003 - February 2004
Skills
Cruises, Fashion Jewelry, Diamond Jewelry, Designer Jewelry, Handmade Jewelry, Customer Oriented, Call Center, Retail Sales, Cashiers, Inbound Marketing, Confidentiality, Travel, Jewelry, Interior Design, Customer Service, Art Education, Store Management, Retail, Visual Merchandising, Customer Satisfaction, Call Centers, Sales, Cashiering, Outlook, Sewing, Travel Planning, Event Planning, Time Management, Training, Jewelry Design, Marketing, Hotels, Project Planning, Social Media, Microsoft Office
Education
Valencia Community College 2013 — 2016
Associate's Degree, Business Administration and Management, General
Gemological Institute of America 2011 — 2015
other, Metal and Jewelry Arts, A
Winter Park Tech 2002 — 2003
other, Interior Design Services, B
CenturyLink January 2002 - Present
Intermadia Communications March 1997 - January 2002
WorldCom February 1986 - March 1997
Skills
Managed Services, Telecommunications, VoIP, SIP Trunking, Account Manager with..., Cloud Computing, IT Hosting
Education
Florida State University 1980 — 1983
Music Education
Tallahassee Community College 1981 — 1981
Associates of Arts Degree, General Studies
CenturyLink July 2014 - Present
Riedel Communications, Inc. February 2011 - August 2013
Panasonic Enterprise Solutions Company October 2009 - November 2010
Panasonic Broadcast & Television Systems Company August 2007 - September 2009
International Cinematographer's Guild 1999 - 2007
Fox Sports February 1998 - December 1998
ESPN 1996 - 1997
NBC Television Network January 1984 - January 1995
Skills
Sales, Strategic Planning, Business Development, Customer Service, Lead Generation, Broadcast, Video, Film, HD Video, Commercials, Television, Camera, Post Production, Digital Video, Entertainment, Broadcast Television, Video Production, Digital Media
Education
Fordham University
BA, Communications Arts / Journalism
CenturyLink September 2008 - Present
US Army January 1999 - January 2003
Skills
Network Engineering, Troubleshooting, Communication Skills, IP, Cisco Routers, Juniper, Adtran, Alcatel, TCP/IP, Technical Documentation, Routing, Switching, CPE, Network Provisioning, Telecommunications, Switches, Networking, WAN, Juniper Technologies
Education
Franklin University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Information Technology
Zane State College 2003 — 2005
Associate's degree, Business, Management, Marketing, and Related Support Services
Maysville High School
CenturyLink January 2012 - Present
CenturyLink April 2011 - January 2012
CenturyLink July 2009 - April 2011
EMBARQ March 2007 - October 2009
EMBARQ January 2005 - March 2007
SPRINT June 2004 - January 2005
Sprint April 2003 - June 2004
Skills
Telecommunications, Leadership, Cross-functional Team..., Strategy, Data Analysis, Training, Mentoring, Disaster Recovery, Microsoft Office, Problem Solving, Recruiting, Visio, Teamwork, Team Building, Team Leadership, Program Management, Project Management, Process Improvement, Networking, Management, Customer Satisfaction
Education
Florida State University 2002 — 2002
Master's of Science, Industrial Engineering
Florida State University 1997 — 2001
Bachelor's of Science, Electrical Engineering
Resident TECH January 2003 - Present
CenturyLink March 2000 - March 2003
Hunt Wesson/ConAgra January 1992 - November 1999
Skills
Data Center, Wireless, T1, VoIP, Telecommunications, Managed Services, Cloud Computing, Cisco Technologies, Unified Communications, Call Center, Account Management, Telephony, Troubleshooting, Online Marketing, CRM, B2B, E-commerce, Direct Marketing, Call Centers, Marketing, Sales, Copywriting, PHP, Web Marketing, SaaS, Selling, Strategic Partnerships, Lead Generation, Product Marketing, Social Media Marketing, Email Marketing, Online Advertising, Sales Management, Market Planning, Sales Operations, Direct Mail, New Business Development, Strategy, Go-to-market Strategy, Enterprise Software, Business Development
Education
Friends University 1996 — 1999
BS, CIS
Wichita South High 1976 — 1979
CenturyLink October 2015 - Present
CenturyLink April 2014 - October 2015
CenturyLink May 2011 - April 2014
QWEST COMMUNICATIONS CORP February 2010 - May 2011
Innovia Medical June 2009 - December 2009
Kellogg Company August 2008 - June 2009
Similasan USA February 2006 - May 2008
Similasan USA October 2001 - January 2006
Similasan USA February 2000 - September 2001
Education
George Mason University
B.A., Political Science, Minor in Communications/Journalism
Blue Jay Wireless, LLC March 2014 - Present
TJ Consulting Group June 2009 - May 2015
PNC November 2010 - January 2012
CenturyLink September 2010 - November 2010
Sprint Nextel December 2006 - August 2008
Sprint Nextel November 2005 - February 2006
USDA August 2005 - November 2005
General Services Administration August 2002 - August 2005
NCAA 2001 - 2002
Kansas Cagerz 2000 - 2001
Skills
MVNE, MVNO, Telecommunications, Program Management, Business Analysis, Project Management, Wireless, Vendor Management, PMO, SDLC, Process Improvement, PMP, Visio, Software Project..., Project Planning, Information Technology, Mobile Devices, Team Leadership, Requirements Analysis, VoIP, RFP, Change Management, Project Portfolio..., Testing, MS Project, Business Process..., Agile Methodologies, Management, Disaster Recovery, Security, SharePoint, CRM, Leadership, Analysis, Integration, Microsoft Project
Education
Fort Hays State University 2012 — 2014
BGS, Business Administration
University of Kansas 1997 — 2002
Sports Management
CenturyLink March 2014 - Present
City and County of Broomfield June 2013 - March 2014
Atmel Corporation April 2012 - May 2013
Chris' Computer Consulting January 2005 - July 2012
Level 3 Communications August 2011 - February 2012
TransPerfect July 2010 - August 2011
United Stated Environmental Protection Agency (EPA) April 2010 - April 2010
CSL Plasma April 2010 - April 2010
Oracle America, Inc December 2000 - February 2010
National Business Systems February 1997 - May 1999
Skills
Linux, NFS, Data Center, Cloud Computing, LDAP, Security, Networking, Troubleshooting, Virtualization, Technical Support, Databases, Apache, VMware, Active Directory, Red Hat Linux, Unix, Servers
Education
Additional Skils 2000 — 2014
RHCSA Rapid Track Course for Red Hat Enterprise Linux 6 2012 — 2012
Certificate of Attendance, Red Hat Enterprise Linux 6
SUN Microsystems/Oracle Corp 2000 — 2010
Front Range Community College 2006 — 2006
A+ Hardware/Software & Win XP Config
Front Range Community College 2006 — 2006
Network + and Windows 2003 Server
Denver Institute of Technology 1995 — 1996
Certificate, Graphic Design
Boulder Technical Education Center 1990 — 1992
Certificate, Drafting & AutoCAD
Centaurus High School 1986 — 1990
High School Diploma, General
CenturyLink April 2011 - Present
Qwest Communications January 2005 - April 2011
Qwest Communications January 2002 - December 2004
Qwest Communications January 2000 - January 2002
US Army July 1992 - July 1999
Skills
Call Center, Vendor Management, Contract Negotiation, Employee Management, Outsourcing, Customer Satisfaction, Vendor Relations, Process Improvement, Team Building, Sales Support, Cross-functional Team..., Customer Relations, Problem Solving, Telecommunications, Contract Negotiations, Customer Service, Billing, Sales, Project Management, Call Centers, Management, Customer Retention, Invoicing, Sales Operations, Leadership, Managed Services, VoIP
Education
Franklin University 2000 — 2002
BS, Marketing
Virginia Commonwealth University 1997 — 2000
CenturyLink May 1998 - Present
Partners in Marketing August 1997 - May 1998
USAF April 1988 - February 1997
Skills
Telecommunications, Leadership, Analysis, Program Management, Management, Project Management, Management Consulting, Process Improvement, Vendor Management, Telephony, Integration, Business Analysis, Requirements Analysis, SDLC, Customer Satisfaction, Competitive Analysis, Market Research, Data Analysis, Intelligence Analysis, Public Speaking, Strategic Planning, Operations Management, Operational Process..., Business Requirements, Technical Writing
Education
Franklin University 2005 — 2007
MBA
Florida State University 1993 — 1995
MA
USAF Intelligence Applications Officer Training School 1988 — 1988
Certificate
The Ohio State University 1983 — 1987
BA
CenturyLink July 2013 - Present
Savvis Communicatons September 2010 - Present
AT&T August 2007 - December 2009
BT Americas, Inc. August 2004 - June 2007
CommData, Inc. September 2002 - June 2004
Blockbuster 2003 - 2004
IBM Global Services April 2001 - September 2002
AT&T Solutions January 1998 - March 2001
CommData, Inc January 1988 - January 1998
Skills
Telecommunications, Outsourcing, Program Management, Pre-sales, Managed Services, Strategy, Management, SaaS, Project Management, Cloud Computing, Business Development, Professional Services, Service Delivery, CRM, Business Strategy
Education
Fordham Gabelli School of Business 1972 — 1976
MBA
Pratt Institute
B.S
CenturyLink August 2009 - Present
KGDC January 2004 - Present
Virtual Intensity, LLC April 2001 - Present
Embarq December 2003 - August 2009
Professional Fire Equipment January 2003 - December 2003
KGDC January 2001 - December 2002
Sprint January 2001 - December 2002
Williams Communications May 2000 - January 2001
Skills
Databases, MySQL, Informix, System Administration, Apache, Access, IP, Cisco Technologies, Networking, VPN, Perl, ATM networks, Frame Relay, Troubleshooting, Windows, PHP, Technical Support, Network Administration, Network Security, Microsoft SQL Server, Process Improvement, Visio, Ethernet, Wireless, Linux, WAN, Routers, Unix, Data Center, VoIP, Network Design
Education
Fort Hays State University 1994 — 2000
palco
Wyndham Vacation Ownership August 2015 - Present
CenturyLink March 2006 - August 2015
CenturyLink March 2006 - 2010
Embarq 2006 - 2008
B.Merrell's January 1997 - January 2005
FSU School of Information January 2004 - December 2004
CottonTree Inc January 2001 - January 2004
Skills
Vendor Management, Call Centers, Technical Support, Customer Retention, Training, Telecommunications, Management, Project Management, CRM, Customer Service, Microsoft Office, Customer Experience, Troubleshooting, Information Technology, Call Center, Coaching, Linux, Sales, Customer Satisfaction, Team Leadership, Avaya, Leadership, Networking, Software Documentation, Process Improvement, Wireless, VoIP, Telephony, Team Building, Program Management, Windows, Managed Services, Cisco Technologies, Salesforce.com, Computer Hardware, Business Analysis, Analysis, Cross-functional Team..., Security, IP, Quality Assurance, Team Management, Wireless Networking, Visio, Sales Operations, Project Planning, Account Management, computer based training, Adobe Captivate, Ethernet
Education
University of Phoenix 2007 — 2010
Master's, Business Administration; Technology Management
Florida State University 2000 — 2004
Bachelors of Science, Information Studies; Network Administration
Tallahassee Community Colle 1998 — 2000
Associates, Arts
CenturyLink June 1994 - Present
Great West Life June 1993 - June 1994
GeoVision September 1990 - June 1993
Auto-trol Technology May 1987 - September 1990
Education
University of Colorado at Boulder 1983 — 1987
Fort Lewis College 1981 — 1983
CenturyLink February 2000 - Present
Qwest Communications 2000 - 2011
Education
George Mason University 1989 — 1994
James W Robinson Jr. Secondary School
Oak View Elementary
CenturyLink April 2012 - Present
Qwest Communications July 2010 - March 2013
Qwest Communications November 2006 - July 2010
Education
George Mason University
CenturyLink February 2012 - Present
CenturyLink August 2008 - February 2012
America Online 2004 - 2008
AOL 1998 - 2004
CompuServe 1994 - 1998
Skills
Technical Support, Software Documentation, System Administration, Troubleshooting, Data Center, Management, Servers, Cisco Technologies, Training, Linux, TCP/IP, Cloud Computing, Perl
Education
Franklin University 1987 — 1991
CenturyLink February 2012 - Present
EMBARQ May 2006 - Present
Sprint November 1996 - May 2006
Bernstein-Rein Advertising October 1995 - November 1996
Skills
Digital Media, Online Advertising, Advertising, Media Buying, Creative Direction, Social Media, Radio, Media Planning, Leadership
Education
Fort Hays State University
BA, Communications
CenturyLink February 2011 - Present
Qwest Communications October 2008 - February 2011
Education
George Mason University 2003 — 2005
M.P.P.
West Virginia Wesleyan College 1996 — 2000
B.S., Business
Qwik Pack and Ship November 2014 - Present
Thomas Worthington High School January 2014 - Present
CenturyLink December 2011 - Present
Qwest November 2010 - November 2011
HCL Hewlett Packard November 2001 - November 2011
HCL Hewlett Packard December 2002 - November 2010
The Home Depot July 2000 - October 2002
Skills
MCSE, A+ Certified, Security+, Network+, Solaris 8/9/10, Linux, Cpr Certified, First Aid, Sales&Marketing, Coaching, Project Management, Servers, Microsoft Certified..., Technical Support, Cloud Computing, Windows Server, Disaster Recovery, Data Center, HP, Troubleshooting, Networking, Customer Service, Team Building, Management, Leadership, Strategic Planning
Education
Franklin University 2006 — 2008
The University of Akron 1993 — 1996
Bachelor's Degree, Business Organization and Communications
CenturyLink January 2011 - Present
Internap February 2010 - January 2011
Qwest Communications April 2001 - April 2010
Infocrossing 1999 - 2001
ICON CMT 1995 - 1999
Qwest Internet Solutions/ Icon CMT 1995 - 1999
Skills
Broadband, Solution Selling, Co-location, Managed Services, Cloud Computing, SaaS, Data Center, Channel, Professional Services, Unified Communications, MPLS, Hosted Services, Direct Sales, Telecommunications, CRM, Enterprise Software, Strategic Partnerships, Sales Operations, Account Management, Management, Sales Management, SIP Trunking, Business Development, Sales Process, Salesforce.com, Go-to-market Strategy, Selling, VoIP, Disaster Recovery, Business Alliances, Sales Enablement, Wireless, Channel Partners, Pre-sales, Partner Management, Product Management, Complex Sales, Lead Generation, Mobile Devices, Vendor Management, Product Marketing, IP, Demand Generation, Storage, Software Industry, Networking, Channel Sales, Sales, New Business Development
Education
Fordham University - Graduate School of Business Administration 2003 — 2006
Master of Business Administration (MBA), Finance and Management
Manhattan College
Manhattan College
CenturyLink April 2015 - Present
PCCW GLOBAL July 2014 - 2015
iCore Networks November 2013 - July 2014
Level 3 Communications January 2011 - 2013
Sprint Nextel August 2006 - December 2010
Skills
MPLS, Sales Engineering, IP, Wireless, Ethernet, Colo, Optical Fiber, VoIP, 4G, Telecommunications, WAN, Managed Services, T1, Network Engineering, Network Design, Solution Selling, Unified Communications, Networking, Cisco Technologies
Education
George Mason University 2003 — 2005
MS, Telecommunications
James Madison University 1996 — 2000
ISAT, Biotech, Engineering
Sprint July 2015 - Present
Sprint Nextel October 2012 - July 2015
Sprint Nextel June 2011 - October 2012
CenturyLink July 2006 - June 2011
H&R Block February 2005 - July 2006
Sprint May 1997 - February 2005
State Street May 1994 - May 1997
Skills
Forecasting, Business Case, Financial Analysis, Telecommunications, Essbase, Financial Modeling, Pricing, Process Improvement, Cross-functional Team..., Financial Reporting, Budgets, Vendor Management
Education
Fort Hays State University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Accounting
CenturyLink April 2011 - Present
Qwest Communications January 1997 - March 2011
Liebert 1988 - 2000
Education
Franklin University 1988 — 1991
Savvis, a CenturyLink company January 2012 - Present
CenturyLink January 2011 - December 2011
Hewlett-Packard April 2001 - December 2010
Qwest October 2000 - April 2001
UC Irvine September 1996 - October 2000
Skills
Servers, Windows Server, Unix Operating Systems, Windows 7, Technical Support, Computer Network..., Data Center, Networking, Unix, Software Installation
Education
University of California, Riverside 1994 — 1996
Computer Science
Fullerton College
Computer Science
CenturyLink January 2012 - Present
Northwood Shared Resource Center (NSRC) October 2011 - January 2012
Florida Department of Children and Families March 2010 - October 2011
Florida State University March 2006 - December 2010
Florida Department of Health October 2007 - March 2010
Florida State University January 2005 - April 2006
Education
Florida State University 2000 — 2005
M.S., Physics
Centurylink May 2014 - Present
Various January 2002 - Present
Rocky Mountain Water February 2013 - May 2014
Deep Rock Water 2007 - September 2012
Wellbridge February 2002 - 2011
Wells Fargo March 2003 - March 2006
National Football League May 2001 - February 2002
Skills
Team Building, Sales, Customer Service, Sales Management, Account Management, Outlook, Strategic Planning, Financial Analysis, Microsoft Excel, PowerPoint, Team Leadership, Strategy, New Business Development, Microsoft Word, Mergers, Mergers & Acquisitions, Sales Operations, Marketing, Leadership, Contract Negotiation
Education
Fort Hays State University 1999 — 2001
Bachelor of Science (BS), Sport and Fitness Administration/Management
Western Illinois University 1998 — 1999
History
Garden City Community College 1996 — 1997
Associates, Secondary Education
CenturyLink
Skills
Business Intelligence, Data Warehousing, Microsoft SQL Server, SQL, ETL, Oracle, Databases, PL/SQL, Data Modeling, Requirements Analysis, Software Development, Agile Methodologies, SDLC, Database Design, Software Project..., Business Analysis, SSIS, C#, Unix, Java
Education
Fort Hays State University
Master's degree, Management information science
CenturyLink June 2008 - Present
CenturyLink Business 2008 - 2013
France Telecom September 1995 - August 2007
Skills
PMP, Business Analysis, VoIP, PMO, Telecommunications, Vendor Management, ITIL, Project Management, Cross-functional Team..., Agile Project Management, Project Delivery, IP, Broadband, Service Delivery, Software Project..., Program Management, Wireless, Change Management, Integration, Pre-sales, Process Improvement, Data Center, Mobile Devices, Network Design, SaaS, Product Management, Computer Network..., Requirements Analysis, Managed Services, SDLC, Project Planning, Visio, Project Portfolio...
Education
George Mason University 1979 — 1982
MA, Organizational Development
CenturyLink 2010 - Present
Qwest Communications 2005 - 2010
QWEST COMMUNICATIONS CORP 2000 - 2005
QWEST COMMUNICATIONS CORP 1999 - 2000
Roadway Express, Inc November 1998 - September 1999
Qwest Communications March 1996 - November 1998
Qwest Coaching 1995 - 1996
Roadway Express 1987 - 1994
Skills
Telecommunications, Product Management, Managed Services, Business Process..., Visio, Business Analysis, Integration, VoIP, Testing, Call Center, Team Building, Cross-functional Team..., Telephony, Account Management, Team Leadership, Project Management, Program Management, Customer Satisfaction, Process Improvement, Troubleshooting, Project Planning, Management, Requirements Analysis, Data Center, Call Centers, Wireless
Education
Franklin University 2007 — 2008
MBA, Business
Franklin University 2006 — 2008
Master's degree, Business, Management, Marketing, and Related Support Services
CenturyLink April 2002 - Present
Skills
Customer Service, Test Tecnician II, Telecommunications
Education
George Fox University 2006 — 2008
B.S., MBIS
Oregon Institute of Technology 1980 — 1983
AS, CSET
CenturyLink April 2011 - November 2011
CenturyLink June 2009 - April 2011
Embarq August 2007 - June 2009
Embarq April 2006 - August 2007
Embarq February 2005 - April 2006
Sprint July 1982 - February 2005
Skills
Vendor Management, Telecommunications, Process Improvement, Ethernet, IP, Business Process...
Education
George Mason University 1978 — 1981
BS - Business Administration
CenturyLink October 2013 - December 2014
Mazuma Capital Corp September 2011 - September 2013
IIF Data Solutions August 2008 - March 2009
Comcast May 2003 - August 2008
Fidelity Employer Services Co. / Fidelity investments November 2001 - November 2002
Fidelity Institutional Retirement Services Co. May 1998 - November 2001
United States Navy April 1995 - March 1998
Skills
Training, Management, Analysis, Account Management, Sales, Negotiation, Leadership, Business Development, New Business Development, Operations Management, Sales Management, Telecommunications, Customer Service, Customer Retention, Cold Calling, Call Centers, CRM, Direct Sales, Contract Negotiation, Microsoft Office, Strategy, Call Center, Microsoft Excel, Process Improvement, Talent Acquisition, Sales Presentations, Customer Acquisition, Qualifying Prospects, Microsoft Word, Media Relations, Cloud Computing, SaaS, Cisco Technologies, SIP Trunking, MPLS Networking, Internet Services, VoIP, Broadband, Internal Communications, Co-location, Hosted Services, Telephony, Unified Communications, B2B, Solutions Marketing, Solution Implementation, Solution Selling, Military Personnel
Education
Franklin Pierce University 1987 — 1992
BA, Mass Communicastions/ Media Analysis Media Representation
Nashua High 1984 — 1987
Diploma, College Prep
CenturyLink July 2010 - Present
Consulate Management Company October 2008 - July 2010
CIBER April 2008 - October 2008
Ginn Company October 2006 - April 2008
Wyndham Vacation Ownership July 2006 - October 2006
Walt Disney World January 2006 - July 2006
Florida Hospital October 2005 - January 2006
T-Mobile September 2005 - October 2005
Bank of America April 2005 - August 2005
Skills
VPN, Switches, Active Directory, Troubleshooting, Windows Server, Cisco Technologies, Technical Support, Microsoft Exchange, XP, Cisco IOS, Laptops, CCNA, Networking, Blackberry Enterprise..., Help Desk Support, VMware, Hardware, Windows, Software Installation, Routers, Printers, Routing, Cisco Routers
Education
Florida State College at Jacksonville 2002 — 2005
A.A.S, Information Tecnology
University of Central Florida
B.S, Bachelor of Science in Information Technology
CenturyLink October 2009 - Present
Sprint / Embarq 1999 - 2009
Sprint Nextel 2001 - 2006
Sprint PCS August 2001 - September 2004
Sprint PCS April 1999 - August 2001
Kaiser Permanente January 1993 - April 1999
Computer Sciences Corp (CSC) September 1988 - January 1993
SBC August 1978 - August 1987
Skills
System Deployment, Troubleshooting, Telecommunications, VoIP, Integration, TCP/IP, Vendor Management, SCCM, Windows Server, Data Center, Testing, Security Management, Security Systems..., Databases, SQL, XP, VMware, Cisco Technologies, System Administration, Microsoft SQL Server, Active Directory, Routers, Network Security, Windows XP, Networking
Education
Sumner High School
Friends University
Business Administration
Johnson County Community College
Certified, Network Administration
Avila College 2003 — 2003
IT
CenturyLink March 2015 - Present
Windstream Communications August 2014 - February 2015
Integra Telecom January 2008 - August 2014
Netsian Technologies Group January 2000 - October 2006
Chambers Electronics September 1989 - December 2000
Skills
MPLS, Ethernet, VoIP, Hosted VoIP, Telecommunications, Telephony, SIP, Co-location, Unified Communications, IP, WAN, T1, Direct Sales, Managed Services, Solution Selling, SIP Trunking, Selling, Data Center, Hosted Services, Wireless, Sales Engineering, PRI, Broadband, TDM, LAN-WAN, Metro Ethernet, Optical Fiber, Network Design, Fiber Optics, Long Distance, DSL, IP PBX, DS3, Internet Services, Avaya, Private Line, Carrier Ethernet, DWDM, Frame Relay, Video Conferencing, Avaya Technologies, Sales
Education
Gateway Community College 1998 — 2002
MCP, Microsoft
Assabet Valley Technical 1976 — 1979
Associates, Electronic Technology
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP 2000 - 2011
U S WEST 1994 - 2000
Arthur Anderson & Co. 1985 - 1992
Education
University of Denver - Sturm College of Law 1982 — 1985
JD, Law
Fort Lewis College 1978 — 1982
BA, Accounting
CenturyLink June 2006 - Present
Xspedius Communications August 2004 - June 2006
WorldCom September 1996 - April 2002
Skills
Wireless, IP, Ethernet, Telecommunications, VoIP, T1, Computer Network..., Broadband, LAN-WAN, Network Design, Fiber Optics, Call Centers, Sales Operations, Co-location, Managed Services, Management, SIP, Routers, Telephony, WAN, Solution Selling, Unified Communications, SIP Trunking, Optical Fiber, MPLS, Network Engineering, Vendor Management, Routing, Data Center, Cisco Technologies, Cabling, DWDM, Account Management, Troubleshooting, Training, Switches
Education
Fort Valley State University 1990 — 1991
Business
Fort Valley State University 1990 — 1991
Level 3 Communications July 2012 - Present
CenturyLink June 2010 - July 2012
Ascent Solar Technologies, Inc. December 2009 - June 2010
U Creative Group LLC 2007 - May 2009
Avaya Inc. December 2003 - December 2006
Avaya Inc. October 2000 - November 2003
Bell Labs Lucent Technologies September 1995 - September 2000
Skills
Strategic Alliances, Supplier Sourcing, Curiosity, Gratitude, Supply, Strategic Sourcing, Supply Management, Global Sourcing, Supplier Negotiation, Procurement, Sourcing, Vendor Management, RFQ, Supply Chain Management, Outsourcing, Contract Negotiation, Purchasing, Supply Chain, Leadership, Contract Management, Management, Product Development, Negotiation, Competitive Analysis, Pricing, Telecommunications, Cross-functional Team...
Education
Colorado State University 2009 — 2013
Bachelor of Science (BS), Business Management
Institute of Supply Management 1990 — 2010
Certified Purchasing Manager, Purchasing
Landmark Education 1993 — 1995
1994, Personal Development
Front Range Community College 1990 — 1993
Associates, AAS: Business
CPIM: Professional Certification 1986 — 1988
Certified Production & Inventory Management, Production & Inventory Management
CenturyLink 2010 - Present
Skills
DWDM, Telecommunications, SDH, Wireless, MPLS, CDMA, IP, SS7, SIP, TDM, VoIP, Media Gateways, Metro Ethernet, Fiber Optics, Transmission, ATM networks, Network Engineering, DSL, Networking, Ethernet
Education
Webster University
MBA
Florida State University 1994 — 1999
BSEE
CenturyLink April 2012 - Present
Verizon 1998 - 2009
Education
Gannon University 1991 — 1997
BSEE, Electrical Engineering
Simply Helping IT Services November 2014 - Present
AcuSport Corporation September 2013 - November 2014
Simply Helping Hands Consulting March 2012 - September 2013
CenturyLink formerly QWEST Communications April 2011 - March 2012
CenturyLink April 2009 - April 2011
QWEST Communications 2005 - 2009
Qwest 2001 - 2005
Qwest 2000 - 2001
Metatec International 1998 - 2000
Metatec International 1995 - 1998
Skills
Vendor Management, SDLC, Business Requirements, VoIP, Quality Assurance, Software Development, Process Analysis, Business Process, Security, Process Improvement, Product Development, Testing, Team Building, Software Documentation, Integration, Project Management, End User Experience, Requirements Management, Use Case Writing, VISIO, RoboHelp, SQL, Visio, Agile Methodologies, Agile Project Management, User Acceptance Testing, Databases, Disaster Recovery, Requirements Gathering, SharePoint, Business Analysis, Quality Center, Analysis, Telecommunications, Requirements Analysis, Program Management, Software Project..., Cross-functional Team..., Consulting, Documentation, PMP, Training
Education
DeVry University 2002 — 2003
BS, Computer Science
Franklin University 1994 — 1997
BS, Marketing and Business Administration
The Ohio State University 1985 — 1987
Music Education
CenturyLink (f/k/a Embarq) April 2011 - Present
CenturyLink October 1996 - April 2011
Sprint January 1995 - September 1996
Sprint October 1993 - December 1994
AT&T May 1977 - September 1993
Education
Florida State University 1997 — 1997
Executive Management Program, Business
McNeese State University 1973 — 1977
Bachelor of Science (BS), Mathematics
McNeese State University 1973 — 1976
BS, Mathematics
CenturyLink February 2015 - Present
Comcast Cable July 2014 - February 2015
TEC Integration 2013 - July 2014
Integra February 2012 - July 2012
Mercury Payment Systems January 2011 - February 2012
Juniper Networks January 2010 - December 2010
Qwest Communications 2006 - 2009
Eschelon Telecom 2003 - March 2006
TeleTech July 1997 - November 2003
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, MPLS, Managed Services, Ethernet, Unified Communications, Call Centers, Fiber Optics, T1, Direct Sales, Broadband, Solution Selling, SIP, Customer Retention, Co-location, Network Design, Customer Satisfaction, Networking, Business Development, Integration, Account Management, Sales, New Business Development, Management, Team Management, SIP Trunking, Channel Partners, Selling, SaaS, Professional Services, Go-to-market Strategy, Salesforce.com, Strategic Partnerships, Data Center, Cloud Computing, Sales Process, Mobile Devices, Channel Sales, WAN, Sales Management, Security, Leadership, Lead Generation, Cold Calling, Enterprise Software, Sales Presentations, Sales Operations
Education
Front Range Community College 1991 — 1993
Business/Corporate Communications
Horizon High School
High School
CentuyLink 2008 - Present
CenturyLink February 2000 - January 2008
Skills
Telecommunications, Ethernet, Unified Communications, VoIP, IP, Vendor Management, Managed Services, Telephony, Wireless, MPLS, Troubleshooting, Data Center, Network Design, Co-location, SIP, SIP Trunking
Education
Fresno City College 1978 — 1981
Associate of Arts (A.A.), Marketing
Net-Ability November 2014 - Present
CenturyLink November 2013 - November 2014
Windstream Communications June 2013 - November 2013
Verizon Business April 2002 - May 2013
EMC September 1999 - February 2002
ENTEX Information Services January 1994 - August 1999
Skills
MPLS, Unified Communications, Managed Services, Solution Selling, Cloud Computing, Data Center, Professional Services, SaaS, Telecommunications, Co-location, VoIP, Security, Enterprise Software, Virtualization, Sales Operations, IP, IT Service Management, Channel Partners, Networking, Call Centers, SIP Trunking, Wireless, Account Management, Cisco Technologies, Telephony, WAN, Pre-sales, Direct Sales, Sales, SIP, Ethernet, Salesforce.com, Management, Sales Process, Strategic Partnerships, Sales Management, Leadership, Vendor Management, CRM, Team Leadership, Integration, Disaster Recovery, Strategic Planning, Strategy, Business Development, Consulting, Consultative Selling, Business Intelligence, Information Technology, New Business Development
Education
Friends University 1992 — 1994
Computer Science, Computer Science
Hutchinson Community College 1987 — 1989
Business Administration and Management, General
Mulvane High School
Mulvane High School
Mulvane High School
CenturyLink July 2010 - Present
CenturyLink April 2008 - July 2010
Prosys April 2006 - February 2008
Movero May 2005 - February 2006
Verizon November 2003 - May 2005
TAMCO March 1998 - October 2003
Skills
Telecommunications, VoIP, Managed Services, Wireless, MPLS, IP, Unified Communications, Solution Selling, Call Centers, Ethernet, Direct Sales, Account Management, Telephony, Product Management, Cloud Computing, Vendor Management, Salesforce.com, Sales Operations, Sales Management, Sales
Education
University of Maryland College Park 1977 — 1981
Bachelor of Arts (B.A.), Criminology
Frostburg State University 1975 — 1976
NA, Business/Commerce, General
CenturyLink April 2000 - December 2014
Harkins Theatres April 1990 - December 2006
TCI Security February 1972 - April 2000
Skills
Ethernet, Telephony, Broadband, Computer Network..., Routers, Telecommunications, Switches, LAN-WAN, Network Design, WAN, DSL, Cabling, Wireless, Troubleshooting, Project Management, Customer Service, Leadership, Coaching, Software Installation, Wireless Networking, IPTV, CCNA, WiFi, Networking, Internet Services, ADSL
Education
Gateway Community College 1993 — 1995
Mesa Community College 1990 — 1991
Arcadia High school Phoenix arizona 1987 — 1990
CenturyLink December 1993 - Present
Skills
Telecommunications
Education
Streetsboro High School 1972 — 1976
Diploma, General Studies
Gateway Community College
A+ Certification, Computer and Information Sciences and Support Services
IBM June 2011 - Present
CenturyLink May 2006 - May 2011
Sprint May 2003 - May 2006
Sprint PCS October 2000 - May 2003
Qwest Communications April 1999 - October 2000
Qwest Communications April 1997 - April 1999
Management Solutions INC (Denver, CO) October 1996 - April 1997
True Value Company December 1994 - October 1996
Eagle Communications 1985 - 1992
Skills
Telecommunications, ITIL, Disaster Recovery, Program Management, Software Documentation, Cross-functional Team..., Troubleshooting, Leadership, Team Leadership, IT Operations, Management, Vendor Management, Change Management, Business Process, Call Centers, Project Management, Incident Management, Team Building, Business Process..., Training, Analysis, Wireless, Customer Service, Strategic Planning, Virtual Teams, Service Delivery, Release Management, Duty Manager, Logistics, Ticket Documentation, Remote Infrastructure..., Mobile Phone Software, Citrix Metaframe, Microsoft Excel, Microsoft Office, Schedules, Methodology, Office Administration, Retail Software, Event Management, Outage Management, Transition Management, IT Transformation, Corporate Governance, Service Assurance, Media Relations, Document Management, Sports Marketing, Broadcast Journalism, SDLC
Education
Fort Hays State University 1988 — 1993
History and Political Science
NCK Vo-Tech 1994 — 1995
Advanced Computer Applications and Business Process.
Hays High School 1984 — 1988
General, Journalism, History
CenturyLink March 2012 - Present
Verizon Business May 2006 - October 2011
Southwestern Bell Communications 2002 - 2003
Compaq 2001 - 2002
MCI WorldCom 2000 - 2001
MCI Worldcom 1999 - 2000
MCI Worldcom 1998 - 1999
RealMed Corporation 1996 - 1998
Ameritech Advanced Data Services (AADS) 1994 - 1996
Ameritech Information Services 1993 - 1994
Skills
Business Analysis, Software Project..., Network Engineering, Business Intelligence, Data Warehousing, ETL, SaaS, Cloud Computing, Unix Administration, Unix Networking, GMPLS, Network Management..., Telecom Applications, CMIP, Broadband Networks, Telecom Infrastructure, eTOM, Service Assurance, Off Shore Development, Enterprise Architecture, Managed Services, System Administration, Service Management, Configuration Management, Order Management, Business Requirements, User Acceptance Testing, Requirements Analysis, ITIL, Telecommunications, Agile, Unix, Integration, SDLC, Visio, Software Development, SOA, Systems Analysis, Vendor Management, Project Planning, Team Leadership, Business Process, VoIP, IT Service Management, Disaster Recovery, Scrum, Security
Education
Florida State University 1978 — 1981
B.S., Psychology
Intro to Mobile BI
Purdue University
Post-Bachelors, Industrial Technology
CenturyLink February 1981 - Present
Skills
Security Management, Lenel certified, Telecommunications, Computer Network..., IP, Managed Services, VoIP, MPLS, Firewalls, Ethernet, Selling, Program Management, Troubleshooting, Internet Services, Contract Negotiation, Cellular Communications, Team Leadership, Account Management, Disaster Recovery, Direct Sales, System Administration, Project Management, Project Planning, Team Building, Supervisory Skills, Call Centers, Facilities Management, Contract Management, Forecasting, Leadership, Networking, Sales, Sales Management, Vendor Management, Analysis, Process Improvement, Integration, Customer Satisfaction, Budgets, Quality Assurance, Strategic Planning, Customer Service, Security, Solution Selling, New Business Development
Education
Front Range Community College 1983 — 1985
Associates of Applied Science, Interpreter for the Deaf
EarthLink Business October 2011 - Present
CenturyLink November 2006 - September 2009
Deltacom September 2003 - November 2006
NASA Marshall Space Flight Center Huntsville, AL September 1995 - October 2002
Education
George C Wallace State Community College-Hanceville 1994 — 1997
A.A., Applied Science in Business Education and Office Systems Technology, Secretarial Science Option
Holly Pond High School
Hewlett-Packard December 2012 - Present
CenturyLink March 1994 - December 2012
Education
Florida State University 1973 — 1975
Bachelor of Arts, Mathematics
CenturyLink March 2013 - Present
ALDHS January 2011 - March 2013
Skills
Legislative Relations, Political Campaigns, Public Policy, Legal Research, Grassroots Organizing, Legislation, Speech Writing, Policy, Strategic Communications, Government, Media Relations, Legislative Affairs, Nonprofits, Policy Analysis, Public Affairs, Public Speaking, Economic Development, Politics, Fundraising, Administrative Law, Campaigns, Coalitions, Community Development, Crisis Communications, Crisis Management, Governmental Affairs, Grant Writing, International Relations, Legislative Research, Local Government, Message Development, Political Communication, Political Science, Public Relations, Spokesperson, State Government, Volunteer Management, Appropriations, Community Outreach, Constituent Services, Direct Lobbying, Federal Government, Legal Writing, Mediation, Political Consulting, State Politics
Education
Florida State University 1999 — 2002
Bachelor of Science (BS), Political Science and Government
CenturyLink March 2011 - Present
CenturyLink 2010 - 2014
CenturyLink August 2008 - March 2011
Skills
Telecommunications, Broadband, Ethernet, Product Management, VoIP, Cross-functional Team..., Telephony, MPLS, IP, Managed Services, Wireless
Education
Fort Lewis College
Bachelor's degree, Communications & Marketing
Webster University
Bachelor of Arts (B.A.), Telecommunications Management
Performance Food Group January 2013 - Present
Centurylink December 2010 - March 2012
QWEST COMMUNICATIONS CORP March 2008 - December 2010
Qwest Communications Corp January 1998 - March 2008
QWEST COMMUNICATIONS CORP August 1977 - January 1998
Skills
Windows, Research, Teaching, Photoshop, Public Speaking, PeopleSoft, Financial Reporting, IRS problem resolution, Self Starter, Team Building, Documentations, Accounts Receivable, Journal Entries
Education
Front Range Community College 1990 — 1991
did not complete degree, Finance, General
Mapleton High School 1974 — 1977
High School Diploma, General Studies
CenturyLink August 2013 - Present
Qwest September 1990 - September 2010
Continental Airlines January 1980 - January 1990
Education
Front Range Community College 1978 — 1980
Associate of Science (AS), Electroniocs
East High Denver 1963 — 1966
High Scholl Diploma, General Education