CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink
Skills
Management, Project Management
Education
Lewis-Clark State College 1991 — 1995
Bachelor of Business Administration (BBA)
Lewis-Clark State College Lewiston ID
Bachelor of Business Administration (BBA)
CenturyLink October 2014 - September 2015
CenturyLink July 2013 - October 2014
Fast Break of Oregon June 2010 - July 2012
Verizon Wireless June 2009 - March 2010
Siuslaw Bank June 2008 - September 2008
G.I. Joe's February 2007 - September 2007
Safeway January 2006 - November 2006
Intermountain Blinds June 2005 - September 2005
Willamette Christian Resources July 2004 - October 2004
Christian Supply June 2002 - January 2004
Skills
Sales Management, Project Management, Operations Management, Management Consulting, Microsoft Office, Cloud Computing, Wireless Networking, Internet Services, Internet Security, Multi-line Phone, Fax over IP, Web Services, Bookkeeping, Internal Audit, Investments, Inventory Management, Expense Management, Strategic Human..., Logistics Management
Education
Lane Community College 2009 — 2010
Computer and Information Sciences, General
Northwest Christian University 2002 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Northwest Christian University 2000 — 2002
Bachelor of Arts, Business Administration
Lane Community College 1995 — 2000
Accounting and Business/Management
CenturyLink January 2015 - Present
Ricoh Americas Corporation April 2013 - May 2014
Choice Group Realty 2007 - 2013
IBM Global Services 1995 - 2007
Skills
Telecommunications, Integration, Managed Services, Vendor Management, VoIP, IP, Pre-sales, GSM, Unix, Solution Architecture, Cloud Computing, Data Center, Sales Operations, Process Improvement, Sales, Business Development, Marketing, Solution Selling, Management, Account Management, New Business Development, Leadership, Program Management, Direct Sales
Education
Lewis University 1976 — 1980
BA in Business ManagementBusiness, Business Administration and Management, General
Control Data Institute 1980 — 1981
Computer Technology Information Systems, Systems and Technology
CenturyLink July 2012 - Present
Chauvin Grocery May 2014 - September 2014
Tractor Supply Company September 2011 - March 2012
Walmart March 2011 - August 2011
Cooperlake Grocery February 2008 - February 2011
Rue 21 October 2007 - December 2007
Catfish Express August 2007 - October 2007
Stephenson Tree Services May 2007 - July 2007
Skills
Computers, Computer Maintenance, Computer Repair, Wireless Networking, Forklift Operator, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Technical Support, Telecommunications..., Gigabit Ethernet, Networking, Meat Processing, Maintenance & Repair, Computer Network..., Customer Satisfaction, Teamwork
Education
Louisiana Delta Community College-Monroe Campus 2010 — 2011
Industrial Electronics Technology/Technician
Bastrop High School 2008 — 2009
Cricket Wireless May 2012 - Present
Clearwire April 2010 - April 2012
CenturyLink August 2007 - April 2010
CenturyLink October 2005 - August 2007
Best Buy Electronics October 2004 - May 2005
Ultimate Electronics December 2003 - October 2004
Best Buy November 2000 - December 2003
Sears June 1998 - November 2000
Skills
Inside Sales, Sales Management, Training & Development, Retail, Account Management, Customer Satisfaction, Sales, Direct Sales, Merchandising, Customer Retention, Sales Operations, Telecommunications, Salesforce.com, Customer Experience, B2B, Sales Process, Team Building, Customer Service, Call Centers, Store Management, Cold Calling, Wireless, Product Marketing, Income Statement, Profit, Team Leadership, Hiring, Inventory Management, Pricing, Building Relationships, Cellular Communications, Training, Mobile Devices, Recruiting, Retail Sales, 4G, People Development, Forecasting, Management, Leadership, Start-ups, Consumer Electronics, WiMAX, Inventory Control
Education
Longview Community College 2000 — 2003
Associates in Business Management, Business Management
University of Portland June 2015 - Present
University of Portland September 2014 - May 2015
CenturyLink June 2013 - July 2014
Portland Timbers February 2013 - November 2013
Lewis & Clark College September 2011 - May 2013
Lewis & Clark College November 2010 - May 2013
Lewis & Clark September 2010 - November 2010
Frostings LLC May 2010 - August 2010
Crocs Retail, Inc February 2009 - August 2009
Target June 2007 - August 2008
Skills
Final Cut Pro, Video Editing, OS X, Editing, Athletics, Sports, Photoshop, Microsoft Excel, Microsoft Office, Video Production, Computer Graphics, CSS, HTML, Web Design, After Effects, Team Leadership, Dreamweaver, Photography, Social Networking, Computer Hardware, Computer Maintenance, Broadcast, Videography, Communication Skills, Social Media, Spanish, Adobe Creative Suite, Computer Repair, HD Video, Event Planning, Customer Service, Salesforce.com, Sales Operations, Cloud Computing, Telecommunications, Business Development, Computer Security, IT Solutions, Mobile Technology, Self Management, Java, Object Oriented Design, C++, Community Outreach, Nonprofits, Leadership, Public Speaking, Marketing
Education
Lewis and Clark College 2009 — 2013
B.A, Computer Science
St. Margaret's Episcopal School 2005 — 2009
High School Diploma
Montana House of Representatives January 2015 - Present
MDLCC June 2014 - November 2014
CenturyLink February 2014 - June 2014
The Brewer Group May 2012 - January 2014
University of Minnesota Student Outreach Center May 2012 - November 2012
University of Minnesota Libraries February 2011 - September 2012
Gap Inc. April 2010 - September 2010
Skills
Event Planning, Microsoft Office, Leadership, Research, Nonprofits, Press Releases, Project Management, Public Speaking, Fundraising
Education
University of Minnesota-Twin Cities 2010 — 2014
Bachelor of Arts in Political Science
London South Bank University 2013 — 2014
House Heroes LLC 2014 - Present
CenturyLink March 2006 - April 2008
Skills
Real Estate, Sales, Sellers, Residential Homes, Real Estate Transactions, Negotiation, Customer Service, Short Sales, Foreclosures, First Time Home Buyers
Education
Eastern High School
Lansing Community College
CenturyLink July 2015 - Present
Arkadin November 2013 - June 2015
Verizon Business August 2011 - July 2013
Masergy Communications August 2009 - February 2011
Global Crossing January 2007 - June 2009
AT&T January 2002 - January 2007
Global Crossing August 1998 - November 2001
Skills
Sales Operations, Selling, Management, Team Management, Strategic Partnerships, Managed Services, VoIP, Data Center, Unified Communications, Channel Partners, Cloud Computing, Solution Selling, SaaS, HP, Training, Sales, IP, Co-location, Leadership, Security, MPLS, Telecommunications, Business Strategy, New Business Development, Ethernet, Product Marketing, Vendor Management, Account Management, Professional..., SIP, Cisco Technologies, Telephony, Negotiation, WAN, Call Centers, Qualifying Prospects, Coaching, Avaya, Executive Management, Sales Management, Team Leadership, Strategic Leadership
Education
Lamar University 1990 — 1994
BBA, Business
Southern Wine & Spirits August 2015 - Present
Southern Wine & Spirits September 2014 - Present
CenturyLink August 2013 - July 2014
International Sports Management, Inc. April 2012 - August 2013
Toys R Us January 2007 - February 2013
Nike January 2005 - February 2007
Skills
Visual Merchandising, Retail, Merchandising, Salesforce.com, Sales Management, Cold Calling, Sales, Marketing, Social Networking, New Business Development
Education
University of Oregon 2009 — 2011
Bachelor's degree, Political Science and Government
Lane Community College 2008 — 2010
Associate's degree, General Education
Mt. Hood Community College 2005 — 2007
Associate's degree, General Studies
CenturyLink June 2015 - Present
Louisiana State University May 2012 - May 2015
NASA Johnson Space Center May 2014 - July 2014
NASA Ames Research Center June 2013 - August 2013
Skills
Computer Science, Programming, Java, Algorithms, Software Development, Software Engineering, C#, SQL, Python, C++, C, LaTeX, Matlab
Education
Louisiana State University 2011 — 2015
Bachelor of Science (BS), Computer Science, 4.0, with college honors
Louisiana State University 2011 — 2015
Bachelor of Science (BS), Mathematics, 4.0
CenturyLink 2013 - 2014
RITE AID July 2013 - October 2013
J. C. Penney July 2008 - August 2010
Enterprise Rent-A-Car February 2007 - April 2008
Lithia Auto Stores May 2006 - November 2006
Skills
Microsoft Office, Computer Proficiency, Windows 7, Legacy Systems, Customer Service, Sales Process, Telecommunications..., Telecommunications, Call Center Environments, Inbound Lead Generation, Cash Handling, Group Communication, Microsoft Excel, Computer Information..., At Multitasking, Delivering on time, Up-selling, Value Added Analysis, Organizational..., Customer Retention, Sales Operations, Leadership, Customer Satisfaction, Microsoft Word, Communication, Sales, Teamwork
Education
University of Oregon 2002 — 2004
Bachelor's Degree, Business Administration and Management, General, 3.01 GPA
Lane Community College 2000 — 2002
Associate's Degree, Associate of Arts Oregon Transfer Degree, 3.00
CenturyLink July 2015 - Present
doTERRA International LLC March 2015 - July 2015
Skills
Customer Service, Soft Skills, Interpersonal..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Research, Leadership, Basic Accounting, Network Troubleshooting, Software Troubleshooting
Education
Latter-day Saints Business College 2015 — 2016
Business-Global Suppy Chain
Plumas Charter School 2012 — 2013
High School, Sports Science, Engineering Physics, Communications
Chester Jr/Sr High School 2012 — 2012
High School, 12
Casa Roble Fundamental Highschool 2011 — 2012
High School, 11
Mesa Verde High School 2009 — 2011
High School, 9-10
Keller Williams Realty First Choice April 2012 - Present
CenturyLink June 2009 - August 2011
CenturyLink February 2006 - February 2008
Skills
Creative Financing, SQL, Telecommunications, Business Analysis, Requirements Analysis, Project Management, Systems Analysis, Software Development, Oracle, Analysis, Crystal Reports, Integration, Software Documentation, Databases, Change Management, Unix, SDLC, Sales, Investment Properties, First Time Home Buyers, Real Estate, Customer Service, Short Sales, Single Family Homes, Relocation, Negotiation, Residential Homes, Buyer Representation
Education
Louisiana State University and Agricultural and Mechanical College 2000 — 2004
Bachelor of Science (BS), Information Systems and Decision Sciences
Louisiana State University
CenturyLink April 2011 - December 2014
QWEST COMMUNICATIONS CORP November 2007 - March 2011
Level 3 Communications August 2006 - July 2007
QWEST COMMUNICATIONS CORP 2003 - August 2006
AT&T Broadband January 2001 - 2002
AT&T Broadband 2000 - 2002
Skills
Strategic Partnerships, Product Marketing, Leadership, Telecommunications, Product Management, Go-to-market Strategy, Marketing, Cross-functional Team..., Sales, Solution Selling, Competitive Analysis, Vendor Management, Managed Services, SaaS, Channel, Broadband, Salesforce.com, Wireless, Direct Sales, Customer Retention, Multi-channel Marketing, Emerging Technologies, Analytics, Segmentation, Product Launch, Demand Generation, VoIP, Lead Generation, Operations Management
Education
University of Colorado at Denver 1996 — 1998
Masters, Marketing
Lewis and Clark College 1986 — 1990
Bachelor of Science, Business Administration
CenturyLink July 2003 - Present
Education
Northwest Kansas Technical College 2001 — 2002
Associates, Communications Network Technology
Lamar Community College 1994 — 1996
Associate's degree
CenturyLink October 2013 - Present
QWEST COMMUNICATIONS CORP 1999 - 2011
U S WEST 1988 - 1999
U S WEST 1979 - 1988
Skills
Management, Leadership, ATM networks, Budgets, Software Documentation, Negotiation, Program Management, Telecommunications, Cross-functional Team..., Business Process..., PMP, PMO, Project Portfolio..., SDLC, Managed Services
Education
East High School
Laramie County Community College
Wingspan Portfolio Advisors February 2015 - April 2015
The Home Depot January 2013 - April 2015
H&R Block August 2011 - April 2012
Lowe's Home Improvement February 2011 - December 2011
JPMorgan Chase January 2009 - August 2010
CenturyLink October 2007 - May 2008
CenturyLink October 2007 - April 2008
Wireless Focus 2007 - 2008
Skills
Customer Service..., Multi-unit Retail..., Office Management, Customer Service, Customer Satisfaction, Call Center, Data Entry, Microsoft Office, Microsoft Word, Retail, Call Centers, Networking, Training, Customer Experience, Leadership, Team Building, Access, Outlook, Interviews, Team Leadership, Inventory Management, Time Management, Hiring, Employee Training, Employee Relations, Customer Retention, Recruiting, Human Resources, Sales, Software Documentation, Management, Payroll, Inventory Control, Operations Management, Performance Management, Coaching, Troubleshooting, Sales Management
Education
Louisiana Delta Community College-Monroe Campus 2013 — 2015
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Carroll High School 1987 — 1991
High School Diploma, General Studies
CenturyLink January 2015 - Present
PioneerRx August 2013 - January 2015
The Bob Pike Group August 2012 - September 2013
Arkansas BlueCross BlueShield January 2010 - August 2012
Easter Seals of Louisiana August 2007 - October 2009
National Cheerleaders Association January 1999 - January 2008
Skills
Training, Training Delivery, Workshop Facilitation, E-Learning, Public Speaking, Leadership Development, Management, Instructional Design, Leadership, Instructor-led Training, Executive Coaching, Customer Service, Team Building, Team Leadership, Staff Development, Organizational..., Employee Training, Social Media, Curriculum Design, Performance Management, Coaching, Recruiting, Microsoft Office, Career Development, Change Management, Organizational..., Teaching, Project Management, Adult Education, Time Management, Talent Management, Captivate, Process Improvement, Interviews, Microsoft Excel, Train the Trainer, Strategic Planning, Blended Learning, Employee Engagement, Learning Management, Needs Analysis, Learning Management..., Organizational Learning, Program Management
Education
Louisiana State University 2003 — 2006
BA, General Studies
Navarro College 2001 — 2002
Glenwood Regional Medical Center May 2014 - Present
St. Francis Medical Center December 2013 - April 2014
CenturyLink August 2011 - July 2013
SnoBiz May 2006 - August 2011
Parkview Baptist Church Pre-School January 2010 - May 2010
Skills
Time Management, Dressage, Nursing Care, Microsoft Word, Microsoft Excel, Committed to..., Nursing Process, Human Resources, Healthcare
Education
University of Louisiana at Monroe 2010 — 2014
Bachelor of Science in Nursing
Louisiana State University 2009 — 2011
Biology
Ouachita Parish High School 2005 — 2009
High School Dipolma
CenturyLink April 2014 - Present
Blue Horizon Telecom November 2013 - April 2014
Legacy Telecom April 2011 - November 2013
Sprint Nextel August 2010 - July 2013
TechMark Enterprises Inc March 2009 - June 2010
Verizon Wireless July 2008 - February 2009
Sprint Kiosk Operations March 2006 - June 2008
Skills
Sales, Sales Operations, Training, Retail, Forecasting, Customer Satisfaction, Customer Service, Sales Management, Salesforce.com, State & Local..., Microsoft Office, Recruiting, Crew Scheduling, Payroll, Event Management, Operations Management, Time Management, Customer Experience, Inventory Management, Direct Sales, Account Management, Merchandising, Cold Calling, Store Management, Telecommunications, Employee Training, Team Leadership, Profit, Sales Process, Team Building, Hiring, Management, B2B, Coaching, Human Resources, Loss Prevention, Retail Sales, Inventory Control, Wireless, Business Development, Marketing, Leadership Development, Sales Presentations, Outlook, Performance Management, Employee Relations, Business Planning, Solution Selling, Start-ups
Education
West Virginia University 2015 — 2018
Bachelor of Arts (BA), History
Lake-Sumter Community College 2004 — 2008
AA, General Studies
Tavares High School 2000 — 2004
High School Diploma, High School/Secondary Diploma Programs
National Medical Billing Services September 2015 - Present
CenturyLink May 2014 - September 2015
Cigna October 2013 - April 2014
Ansira August 2011 - January 2013
Skills
Cisco Certified, Cisco IOS, Information Technology, Network Administration, Project Management, Project Coordination, Microsoft Office, Flexibility, Logical Thinker, Data Analysis, Data Management, Communication, DNS management, Cloud Computing, Customer Service, Hosting
Education
Lindenwood University 2015 — 2016
Master's Degree, Managing Information Security
Lindenwood University 2013 — 2015
Bachelor's Degree, Information Technology, 4.0
Missouri State University 2007 — 2011
Bachelor of Science (B.S.), Marketing
CBC High School 2003 — 2007
Momentum Worldwide August 2010 - Present
Momentum Worldwide August 2006 - August 2010
CenturyLink 2004 - 2006
RehabCare 2002 - 2004
Skills
Employee Benefits, Human Resources, Onboarding, Talent Management, Payroll, PeopleSoft, Social Media Marketing
Education
Lindenwood University 1997 — 2001
BA, Business Administration
CenturyLink March 2014 - Present
Winning Technologies June 2013 - March 2014
SAVVIS November 2004 - March 2013
SAVVIS November 2004 - November 2005
Parkway School District April 2001 - November 2004
Skills
Co-location, Managed Services, Data Center, Virtualization, Telecommunications, Cloud Computing, High Availability, VMware, SaaS, Professional Services, DNS, ITIL, Disaster Recovery, Networking, IT Operations, Management, CRM, Enterprise Software
Education
Lindenwood University 2004 — 2008
BA, Communications
CenturyLink February 2015 - Present
HARMAN International October 2014 - Present
ProPool Inc, May 2013 - Present
HARMAN International September 2014 - February 2015
Nutriformance Athletic Republic January 2013 - February 2015
Dellwood Rec. Center April 2006 - January 2013
American Red Cross April 2012 - September 2012
Dellwood Swim Team April 2006 - September 2012
Skills
Customer Service, PowerPoint, Public Speaking, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, SAP Netweaver, SAP, Research, Photoshop, Social Media, English, Java, HTML, Windows, Time Management, Project Management, Management, Marketing Strategy, Marketing, Project Planning, Event Management, Operations Management, Team Management, Leadership, Team Leadership, Leadership Development, Student Leadership
Education
Lindenwood University 2013 — 2014
Master of Science (MS), Sport Science
Lindenwood University 2009 — 2013
Bachelor of Science (BS), Kinesiology and Exercise Science
CenturyLink April 2010 - Present
Qwest June 2000 - March 2010
United States Air Force September 1979 - October 1999
Education
Laramie County Community College 1999 — 1999
Information Technology
CenturyLink June 2015 - Present
Frontier Communications April 2011 - May 2015
AT&T Global Services January 2006 - January 2011
SBC / AT&T January 2003 - December 2005
SBC July 2000 - December 2002
AT&T / Lucent Technologies December 1988 - June 2000
Skills
MPLS, Managed Services, Frame Relay, WAN, Ethernet, SONET, Network Security, Data Center, Sales Engineering, Telecommunications, VoIP, Telephony, IP, Network Engineering, Solution Selling, Wireless, Optical Fiber, T1, Unified Communications, Fiber Optics, SDH, Co-location, Switches, DSL, Cisco Technologies, LAN-WAN, Network Design, Networking, SIP, Metro Ethernet, Call Centers, Firewalls, ATM networks, SIP Trunking, Avaya, Broadband, Network Architecture, DWDM, Enterprise Software, Cabling, Sales Process, Computer Network..., BGP, Routing, MPLS VPN, Routers, QoS, Juniper, Wireless Networking, VPN
Education
Lake Erie College
B.A., Finance, Marketing
Lakeland Community College
Associate of Arts, Business Administration
Massachusetts Institute of Technology
30 hours completed, Computer Science
Ericsson April 2013 - Present
Progress Energy FL. June 2011 - March 2013
CenturyLink July 2003 - November 2010
VERIZON COMMUNICATIONS January 1997 - June 2003
Skills
VoIP, Wireless, SDH, Frame Relay, TCP/IP, DSL, WAN, Fiber Optics, Switches, Servers, Routers, Cisco Technologies, T1, Ethernet, Cisco Routers, Networking, Cabling, Cross-functional Team..., Project Planning, Telecommunications, Network Design, MPLS, Vendor Management, LAN-WAN, Troubleshooting, Optical Fiber, Network Engineering, Unified Communications, Project Management, Team Leadership, Program Management, Service Delivery, Software Installation, Provisioning, IP, Computer Network..., Data Center, Call Centers, Broadband, Routing, Wireless Networking, Co-location, OSPF, BGP, Network Architecture, Managed Services, DS3, Telecommunications..., Telecommunication..., WiFi
Education
New Horizons Computer Learning Center 2011 — 2011
PMP Certification
New Horizons Computer Learning Centers 2010 — 2011
Network+
Long Island University
Bachelor of Science (BS), Accounting
Saint Leo University
Business Management
CenturyLink November 2006 - Present
ACE Computing 1996 - 2013
CenturyLink April 1990 - November 2006
Skills
Unified Communications, VoIP, MPLS, Telecommunications, Managed Services, SIP Trunking, Ethernet, IP, Telephony, Wireless, Solution Selling, Sales Engineering, Co-location, SIP, Direct Sales, Call Centers, Avaya, Metro Ethernet, Cisco Technologies, Sales Process, Cloud Computing, Hosted Services, Hosted Voice, Networking, Network Administration, Computer Hardware, Computer Repair, Computer Maintenance, Linux Server, Project Management, Strategic Planning
Education
The University of Akron 2010 — 2015
Computer Information Systems and Security, Computer Information Systems and Security
Lorain County Community College 1987 — 2015
Sprint February 2013 - Present
CenturyLink May 2008 - September 2012
Allstate August 2006 - May 2008
American Family Insurance May 2004 - August 2006
COUNTRY Financial® July 2000 - May 2004
Skills
Co-location, Long Distance, MPLS, Unified Communications, Telecommunications, Ethernet, IP, SIP, VoIP, Voice Mail, Avaya, Video Conferencing, Wireless, Mobile Devices, Cloud Computing, LAN-WAN, Managed Services, Network Design, T1, Vendor Management, Broadband, Solution Selling, Direct Sales, Sales Operations, Sales Process, WAN, Channel Partners, Program Management, Professional Services, Telephony, Networking, Management, Sales Management, Data Center, Optical Fiber, Hosted Services, Business Intelligence, SIP Trunking, Salesforce.com, Cisco Technologies, Recruiting, Strategic Partnerships, Call Centers, SaaS, Selling, Sales Presentations, Contract Negotiation, Customer Retention
Education
Louisiana State University and Agricultural and Mechanical College 1993 — 1998
BS, Vocational Education / Training & Development
CenturyLink April 2015 - Present
Verizon Enterprise Solutions, Public Sector August 2005 - December 2014
Verizon Enterprise Solutions Public Sector (Formerly MCI) December 1997 - August 2005
Verizon Enterprise Solutions, Public Sector (Formerly MCI) May 1996 - December 1997
ANSER June 1991 - May 1996
Skills
VoIP, Managed Services, IP, Telecommunications, Data Center, Wireless, Network Design, Telephony, Cloud Computing, Sales Engineering, Cisco Technologies, SIP, Integration, MPLS, Professional Services, Ethernet, Solution Selling, Unified Communications, SaaS, WAN, Pre-sales, Program Management, LAN-WAN, Network Architecture, Management, Network Security
Education
University of Maryland University College 1992 — 1995
Master of Science (MS), Technology Management
LeTourneau University 1986 — 1991
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
LeTourneau University 1986 — 1991
Bachelor of Science (BS), Business Administration and Management, General
CenturyLink 2009 - 2013
CenturyLink 2006 - 2009
Sprint 2005 - 2006
Sprint 2004 - 2005
Sprint 2003 - 2004
Sprint 1999 - 2003
Skills
Telecommunications, Database Marketing, Business Intelligence, Databases, Business Analysis, CRM, Integration, Process Improvement, Data Warehousing, Facilitated..., Program Management, Project Management, Business Process..., Campaign Management, Contact Management, Customer Segmentation..., Customer Fullfillment, MS Office Tools, Order Management, Telecommunications..., Payroll, SDLC, Requirements Analysis, Leadership, Six Sigma, Vendor Management
Education
Lake Forest Graduate School of Management 1990 — 1992
MBA, Business Administration
Northern Illinois University 1980 — 1983
BS, Computer Science
Project Level Risk Avoidance Group December 2014 - Present
CenturyLink August 2013 - November 2014
LogicalisUS April 2013 - August 2013
Qwest / CenturyLink 1999 - April 2013
EDS 1985 - 1999
US Army 1975 - 1978
Skills
MPLS VPN, Metro Ethernet, Broadband Access, Carrier Ethernet, Access Technologies, CPE, High Speed Internet, Hosted VoIP, Hosted Solutions, Adtran, Cisco, Program Management, PBX, IP PBX, VoIP, MPLS, Cisco Technologies, IP, Data Center, Managed Services, Unified Communications, Cloud Computing, Network Design, Co-location, QoS, Switches, Solutions Marketing, Telecommunications, Telephony, WAN, Networking, Ethernet, Pre-sales, Routers, Enterprise Software
Education
Extensive Manufacturer Training 1980 — 2012
Various Certifications, Telecom Equipment Training
Lawrence Technological University 1978 — 1986
Electronics, Data Processing
Young Williams CSC February 2012 - Present
CenturyLink March 2011 - December 2011
Education
Lincoln University (MO) 2001 — 2003
Jefferson City High School 2000 — 2001
University of St. Thomas October 2014 - Present
United States Postal Service December 2011 - September 2014
CenturyLink September 2011 - December 2011
Wells Fargo March 2010 - August 2011
Unisys 2004 - June 2009
Unisys 2002 - 2004
Unisys 1997 - 2001
Unisys 1992 - 1997
Skills
ITIL, IT Service Management, Data Center, BMC Remedy, Databases, Troubleshooting, Incident Management, Software Development, System Administration, Project Management, Oracle, Service Delivery, Testing, Systems Analysis, Disaster Recovery, Technical Support, Outsourcing, IT Management, Software Documentation, Software Development..., SDLC, Change Management, Database Administration, Database Design, Algol, Team Leadership, Requirements Analysis, Agile & Waterfall..., Agile Application...
Education
University of Saint Thomas 2012 — 2015
Master of Software Systems
Normandale Community College 2010 — 2010
JAVA Developer Certificate
BMC Software 2005 — 2005
Remedy Adminstration and Remedy Developer training
University of Minnesota-Twin Cities 2000 — 2000
Certificate in Client/Server Technology
University of St. Thomas 1993 — 1993
Mini Master of Software Design & Development
University of Redlands 1985 — 1987
Bachelor of Science, Information Systems
Wayne State University
Studied Computer Science
Lawrence Technological University
Studied Architecture
Mitel 2015 - Present
CenturyLink 2012 - 2014
Access One, Inc. 2008 - 2010
Cypress Communications 2006 - 2008
American Fiber Systems 2004 - 2005
Choice One Communications 2001 - 2004
Allegiance Telecom 1998 - 2001
Skills
Public Speaking, Sales Management, Motivational Speaking, Leadership, Competitive Analysis, Strategy, Telecommunications, Strategic Planning, Sales Operations, Forecasting, Business Development, Lead Generation, New Business Development, Unified Communications, Sales, Managed Services, Team Leadership, Enterprise Software, Data Center, CRM, Channel, Business Strategy, Management, Networking, Employee Engagement, Salesforce.com, Business Planning, Go-to-market Strategy, Marketing Strategy, Team Management, Direct Sales, Strategic Partnerships, Solution Selling, Account Management, Sales Process, Channel Partners, P&L, Income Statement, Budgets, Recruiting, Product Management, SaaS, Cross-functional Team..., Business Expansion, Business Acquisition, Senior Executive..., Sales Motivation
Education
Villanova University 1973 — 1977
BA, Sociology
Lake Forest Graduate School of Management 1983 — 1986
MBA, General Management
CenturyLink February 2014 - Present
CenturyLink Technology Solutions April 2013 - February 2014
CenturyLink January 2013 - March 2013
Savvis October 2012 - December 2012
Savvis October 2011 - September 2012
Skills
Incident Management, Service Desk, Network Engineering, Managed Services, Data Center, QoS, Frame Relay, Metro Ethernet, ATM networks, JUnit, Scrum, Agile Methodologies, TCP/IP, Juniper, Java, Security, Unix, VMware ESX, Linux, Cloud Computing, SharePoint, Shell Scripting
Education
Lindenwood University 2007 — 2011
Bachelor of Arts (B.A.), History
CenturyLink April 2010 - Present
Verizon May 1997 - May 2010
AT&T 1992 - 1997
NCR 1984 - 1988
Skills
Unified Communications, Managed Services, Co-location, SIP Trunking, Solution Selling, MPLS, Telecommunications, CPE, VoIP, Hosted Services, Channel, Telephony, Direct Sales, Cloud Computing, Ethernet
Education
LIU Post 1980 — 1984
BS, Marketing and Management
Maria Regina
CenturyLink September 2014 - Present
Savvis, a CenturyLink company March 2013 - September 2013
Work and Associates - Emergency Management June 2004 - March 2013
Wachovia Securities, LLC 2008 - 2010
Ascension Health April 2008 - August 2008
American Red Cross 2008 - 2008
St Peters Central County Community Emergency Response Team (CERT) 2006 - 2008
Ameren 2005 - 2008
Missouri State Emergency Management Agency (SEMA) 2005 - 2005
Anheuser-Busch 2004 - 2005
Skills
Business Continuity, Emergency Management, Process Improvement, Risk Management, Strategic Planning, Security, Training, Change Management, Leadership, Management, Disaster Recovery, Project Management, Cross-functional Team..., Program Management, SharePoint, Strategy, Project Planning, Telecommunications
Education
Lindenwood University 1999 — 2001
MBA, Business Administration, Management and Operations
Tarkio College 1984 — 1988
BS, Business Administration and Management, General
HL Electric January 2015 - Present
The Home Depot March 2014 - Present
CenturyLink June 2012 - December 2012
Walmart August 2004 - July 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Louisiana Delta Community College-Monroe Campus 2012 — 2014
Technical Diploma in Electrical Technology, Electrician, 3.6 GPA
Elizabeth High School 2002 — 2005
GED, General Studies
OneMain Financial June 2015 - Present
Republic Finance, LLC February 2014 - Present
Vinson Mortgage August 2013 - November 2013
CenturyLink October 2011 - April 2013
Skills
Mortgage Lending, Residential Mortgages, Refinance, FHA financing, VA loans
Education
Longwood University 2007 — 2011
Bachelor of Science, Business Administration, Finance
NC Dept of Public Safety June 2010 - Present
CenturyLink May 2009 - June 2010
Skills
Firearms, Enforcement, Physical Security, Emergency Management, Security, Private Investigations, Public Safety, Government, Surveillance, Supervisory Skills, Conflict Resolution, Leadership, Security Clearance, Crisis Management, Customer Service
Education
Liberty University 2011 — 2016
Master of Divinity (M.Div.), Pastoral Ministries
Liberty University 2011 — 2013
Bachelor's degree, Religion/Religious Studies
UNC-Pembroke 2007 — 2009
CenturyLink June 2015 - Present
CenturyLink December 2013 - June 2015
CenturyLink July 2013 - December 2013
HickoryTech August 2011 - July 2013
HickoryTech August 2011 - March 2012
Non-Profit Human Services Agency April 2011 - August 2011
Wurth Electronics Midcom November 2010 - April 2011
The Schwan Food Company June 2004 - July 2009
Skills
Cisco Technologies, WAN, Switches, LAN-WAN, Routers, VoIP, Network Design, Routing, Cisco Call Manager, Cisco IOS, OSPF, VPN, CCNA, Network Security, CCDA, Cisco WAN, Adtran, BGP, IPv6, EIGRP, VRRP, Cisco Certified, Cisco Security, Routing Protocols, Telecommunications, Metro Ethernet, ATM networks, TCP/IP, CCNP, Network Architecture, Network Administration, VLAN, MPLS, IP, Ethernet, Data Center, Windows Server, Networking, Troubleshooting, Technical Support
Education
Lake Area Technical Institute 2009 — 2011
Associate of Arts and Sciences (A.A.S.), CIS
Synoptek, LLC (formerly Critigen Managed Services, CH2M Hill Managed Services, MicroSource) August 2003 - Present
CenturyLink January 1999 - October 2001
Verizon Wireless January 1993 - January 1999
Skills
Managed Services, Cloud Computing, Business Development, Professional Services, CRM, Account Management, Sales Management, Executive Management, SaaS, Management, Product Management, IT Outsourcing, Consulting, Integration, Leadership, Sales, ITIL, Business Planning, Customer Satisfaction, Virtualization, Solution Selling, P&L Management, Forecasting, Channel, Vendor Management, IT Service Management, Service Delivery, Program Management, Enterprise Software, Information Technology, Product Development, Contract Negotiations, IaaS, Contract Negotiation, Strategy, Outsourcing, Strategic Partnerships, Infrastructure, Budgets, Wireless, Channel Partners, Data Center, System Deployment, Start-ups, Legal Compliance, Budget Analysis, Risk Management, Lead Generation, Business Intelligence, Emotional Intelligence
Education
University of Denver - Daniels College of Business 1999 — 2001
MBA, E-Commerce, IT, Marketing, 3.8
Lehigh University 1989 — 1993
BA, Economics/ Geology
CenturyLink January 2012 - Present
CenturyLink June 2011 - January 2012
CenturyLink Corporation September 2009 - June 2011
Embarq Corporation January 2006 - September 2009
Sprint Corporation February 2002 - January 2006
Sprint Corporation January 2001 - February 2002
Sprint Corporation December 1999 - January 2001
Sprint Corporation April 1998 - December 1999
TEKsystems October 1997 - April 1998
TEKsystems September 1997 - October 1997
Skills
Powershell, VMware ESX, Citrix Xenapp, VMware View, Windows Server, Citrix Metaframe, Virtualization, Citrix, Active Directory, VMware, Hardware, VDI, Servers, Windows XP, DHCP, XP, Workstations, System Administration, Operating Systems, Windows 7, Windows, vSphere, VMware Infrastructure, TCP/IP, Troubleshooting, Technical Support, Integration, Software Installation
Education
UNIVERSITY OF CENTRAL MISSOURI, Harmon College of Business 1995 — 1997
Bachelor of Science in Business Administration
Longview Community College 1991 — 1994
CenturyLink June 2011 - Present
Skills
Detailed Analysis, Facts, SAP, PeopleTools, Query, QTP, WinRunner, VBA, SQL Server, JDeveloper, Query Writing, Project Management, Analysis, Microsoft SQL Server, Telecommunications, Testing, Leadership, Vendor Management, Procurement, Team Leadership, Contract Negotiation, Supply Chain Management, Visio, VoIP, Software Documentation, Business Analysis, Cross-functional Team..., Integration
Education
DeVry University 2003 — 2007
Bachelor, Technology Management, Computer Information Systems
Longview Community College 1992 — 1998
Associate of Arts, Business and Psychology
Kenwood High School 1981 — 1983
Diploma, General
Chesapeake Senior High 1980 — 1981
General, General
Stemmers Run 1977 — 1980
General, General
CenturyLink August 2014 - Present
StartupChicks July 2013 - Present
Ratio August 2013 - 2014
Arrow Electronics ECS Global Services April 2013 - August 2013
Arrow Electronics ECS Global Services July 2012 - June 2013
eHire January 2011 - January 2012
HUNTER 2008 - December 2010
Systemware, Inc. 2005 - 2008
Classic Gourmet 2002 - 2004
Russell Athletic 1999 - 2002
Skills
Business Development, Start-ups, SaaS, Cloud Computing, Business Intelligence, Vendor Management, Solution Selling, Strategy, Leadership, Big Data, Community Engagement, Marketing, SDLC, Integration, Data Center, CRM, Strategic Planning
Education
LaGrange College 1994 — 1996
Business Management
East Coweta 1990 — 1994
CenturyLink October 2005 - Present
CenturyLink January 1995 - October 2005
CenturyLink (PTI Communications) October 1993 - January 1995
CenturyLink (PTI Communications) January 1990 - October 1993
CenturyLink (PTI Communications) April 1979 - January 1990
US Navy February 1975 - February 1979
Skills
Telecommunications, Project Management, Software Installation, Telephony, Broadband, LAN-WAN, T1, Network Design, Optical Fiber, Wireless, Computer Network..., Fiber Optics, Management, DWDM, Ethernet, MPLS, Switches, SDH, Metro Ethernet, Frame Relay, Cabling, WAN, Network Engineering, SIP, VoIP, IP, DSL, Team Building, Unified Communications
Education
Western Governors University, Washington 2012 — 2014
Bachelor's Degree, Information Technology
Long Beach City College 1977 — 1980
Associate of Arts (AA), Engineering
CenturyLink July 2015 - Present
CenturyLink March 2011 - Present
StarTek August 2008 - March 2011
StarTek April 2005 - August 2008
Skills
Sales Support, Call Center, Salesforce.com, Billing, Telecommunications, Mentoring, Staff Training, Management Training..., Escalation, Sales Operations, Invoicing, T1, Co-location, Call Centers, Unified Communications, Management, Hosted Services, Sales, Customer Retention, MPLS, Managed Services, VoIP, Ethernet, Long Distance, Solution Selling, Telephony
Education
Liberty University 2007 — 2009
MBA, Business Administration
Virginia Commonwealth University - School of Business 2002 — 2004
Bachelors, Business Administration & Management
CenturyLink May 2012 - Present
CenturyLink March 2010 - May 2012
Nortel March 2008 - December 2009
Nortel November 1997 - December 2009
Nortel Networks 2000 - August 2006
GTECH 1991 - 1996
TeleTech Corporation 1991 - 1991
Skills
Telecommunications, Troubleshooting, Process Improvement, Program Management, Team Leadership, Fluent In Spainish, Fluent In Italian, International Business, TCP/IP, Ethernet, ATM networks, Network Design, IT Service Management, IP, Integration, Networking, Sales Engineering, Cross-functional Team..., IT Management, Service Delivery, Avaya, WAN, Computer Network..., MPLS, Managed Services, PMP, Sla, Professional Services, Mobile Devices, Outsourcing, Cloud Computing, Call Center, Co-location, IT Operations, Data Center, ITIL, SIP, Vendor Management, Solution Selling, Network Architecture, Project Management, Customer Satisfaction, DWDM, System Deployment, Service Management, Product Management, Pre-sales, Channel, Telephony, Cisco Technologies
Education
Lake Forest Graduate School of Management 2012 — 2015
Master of Business Administration (M.B.A.), International Business
DeVry
BS, Telecommunications Management
saint viator
CenturyLink 2008 - Present
One Source Realty February 2005 - June 2006
Skills
Telecommunications, Troubleshooting, Call Centers, Microsoft Office, Direct Sales, Account Management, Project Management, Wireless, Sales Management, Self starter, Microsoft Excel, PowerPoint
Education
Laramie County Community College 2002 — 2004
Associate’s Degree, General Studies
Chisago Lakes High School
High School Diploma
CenturyLink September 2012 - March 2013
The Corner Coffeehouse July 2011 - September 2012
Charlotte Russe March 2011 - April 2011
Charlotte Russe July 2010 - March 2011
Forever 21 January 2010 - May 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Social Media, Call Centers, Technical Support, Social Networking
Education
Louisiana Delta Community College-Monroe Campus 2012 — 2016
Business and Technology
Middle Dawg Productions July 2015 - Present
Liberty University student February 2015 - Present
White Hound Productions August 2015 - August 2015
Middle Dawg Productions August 2013 - March 2014
CenturyLink February 2004 - August 2013
US Navy September 1983 - September 2003
Skills
Networking, Troubleshooting, Technical Support, Network Design, Switches, Windows Server, Network Security, Software Installation, Wireless, WAN, Web Design, Windows, Telephony, VoIP, Evangelism, Cinematography, Screenwriting, Social Media Outreach, Customer Service, Security, Microsoft Office, Leadership, Telecommunications, Team Leadership, Public Speaking, Management, Social Media, Windows 7, Program Management, Editing, Public Relations, Project Management, Training, Social Networking, Video Production, Photoshop, Microsoft Word, Blogging, PowerPoint, Call Centers, Photography, Writing, Nonprofits, Multimedia, Media Relations, Journalism, Creative Writing, Video Editing, Digital Photography, Broadcast
Education
Liberty University 2015 — 2018
Bachelor’s Degree, Cinematic Arts, B
Southern Oregon University 1977 — 1979
BS, Journalism, B
Medford Senior High School 1975 — 1977
Broadcast Journalism
CenturyLink January 2014 - Present
Education
Lincoln University (MO)
General education
Linn State Technical College 2010 — 2011
Electrical and Electronics Engineering
CenturyLink February 2005 - Present
CenturyLink February 2005 - Present
CENTURY 21® January 2003 - January 2005
Louisiana Ag Credit May 1998 - September 2003
Skills
Budget Management, Organization Skills, Research, Public Policy, Employee Training, Telecommunications, Professional..., Office Administration, Data Analysis, Community Outreach, Project Management, Web Content Management, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, SAP, Concur, PAC, SAP BPC, Policy, Analysis, Training, Team Leadership, Vendor Management, Customer Service, Management, Marketing, Leadership
Education
Louisiana Delta Community College-Monroe Campus 2014 — 2016
Associate of Arts and Sciences (AAS), Business/Technology
Louisiana Notary Public 2002 — 2002
Louisiana Notary Public Certification
CenturyLink April 2014 - Present
CenturyLink January 2008 - Present
Birch Telecom January 2000 - 2008
Skills
SDLC, Visio, Telecommunications, Vendor Management, Software Project..., Requirements Analysis, Business Analysis, IT Strategy, Software Documentation, Software Development, Requirements Gathering, Project Portfolio..., Program Management, Agile Methodologies, Business Process..., Process Improvement, Quality Assurance, Integration, Project Management, Analysis, Data Center, IT Management, PMP, Product Management, SharePoint, Team Leadership, Testing, Project Planning, CRM, Scrum, Cross-functional Team...
Education
Longview Community College 1992 — 1995
Associate’s Degree, 3.95
University of Phoenix
Bachelor’s Degree, Information Technology Project Management
CenturyLink October 2010 - Present
Qwest Government Services, Inc. February 2009 - September 2010
Qwest Communications in Washington, DC June 2007 - February 2009
Qwest Government Services Inc. May 2007 - February 2009
Qwest June 2007 - October 2007
The Crawford Group. Inc. 1997 - 2005
AT&T September 1995 - July 1997
Skills
Program Management, Business Development, Telecommunications, Contract Negotiation, Business Strategy, Proposal Writing, Management, Leadership, Managed Services, Sales, Co-location, Contract Management, VoIP, Solution Selling, Unified Communications, Executive Management, Cloud Computing, Strategy, Start-ups, IP, Channel Partners, SIP, Cross-functional Team..., Marketing, Ethernet, New Business Development, Enterprise Software, Go-to-market Strategy, Vendor Management, Account Management, Sales Operations, Professional Services, Product Management, Call Centers, CRM, Telephony, Strategic Partnerships, Integration, Procurement, SaaS, Selling, Broadband, Sales Process, MPLS, Wireless, Product Marketing, Salesforce.com, RFP, Data Center, Outsourcing
Education
Lincoln University 1973 — 1975
CenturyLink June 2013 - Present
Apex Technology Systems, Inc. December 2011 - June 2013
Pocket Communications February 2007 - December 2010
TelePacific Communications April 2005 - January 2007
Xspedius Communications 2003 - 2004
Bell Labs Lucent Technologies 2000 - 2003
McLeod USA July 1996 - August 2000
Skills
Wireless, Telecommunications, Switches, Network Design, Networking, WAN, T1, SDH, Routing, Ethernet, Provisioning, Wireless Networking, Testing, Routers, VoIP, Troubleshooting, IP, LAN-WAN, MPLS, Computer Network..., CDMA, Vendor Management, Project Management, Network Engineering, Management
Education
Lindenwood University 2001 — 2003
MBA, Business
Maryville University of Saint Louis 1996 — 2000
Management, Business
Winfield
CenturyLink November 2013 - August 2015
CenturyLink June 2013 - December 2013
Wells Fargo March 2003 - March 2009
Academy Bank August 2001 - March 2003
Skills
Managed Services, Account Management, Telecommunications, Solution Selling, Sales Management, Cold Calling, Teaching, Team Building, Banking, Teamwork, Sales, Sales Operations, Customer Retention, Sales Process, Management, Direct Sales, VoIP, Leadership, Unified Communications, CRM, Salesforce.com, MPLS, Wireless, Call Centers
Education
Lamar Community College 1999 — 2000
N/A, Communications Technology/Technician, 3.0
MonroeORM, Inc October 2012 - Present
CenturyLink March 2012 - October 2012
CheapOh! Network LLC. October 2009 - February 2012
Skills
Web Design, Web Development, Web Services, Web Analytics, Website Development, Digital Services, Social Media Marketing, Digital Marketing, Web Hosting, Managed Hosting, Server Administration, Linux Server, Online Advertising, Search Advertising, Mobile Content, Customer Service, Customer Service...
Education
Louisiana Delta Community College-Monroe Campus
University of Louisiana at Monroe
The Classic chauffeur November 2013 - Present
VFW post 6709 June 2012 - Present
Waupun Historical Society September 2010 - Present
CWA 4671 Union Steward March 2001 - Present
Centurylink / The Classic Chauffeur, specializing in vintage Limousines and convertibles September 1989 - Present
CenturyLink September 1989 - Present
Masonic Lodge 48 September 2011 - December 2014
Lancelot's, Mr G's, Our Bar, Spirt's, Mary Ann's January 1984 - May 2012
US Army July 1988 - June 2008
Verizon July 2000 - October 2000
Skills
team motvation, goal..., Free Mason, Waupun Historical..., VFW, American Legion, Union Steward, CWA Local 4671, Leadership, Training, Telecommunications
Education
Lakeland College 1992 — 1999
NA, Business Administration and Management, General, 3,5
UW Milwaukee 1987 — 1987
NA, Political Science and Government
United States International University 1984 — 1986
NA, Eletrical engineering, 3.6
CenturyLink September 2014 - Present
Alliance Communications Management February 2014 - September 2014
Sprint 2002 - November 2013
Red Hat December 2000 - November 2001
NetVersant August 1999 - December 2000
Tyco Electronics/Madison Cable June 1994 - August 1999
Skills
Solution Selling, Wireless, Direct Sales, Salesforce.com, Telecommunications, Account Management, M2M, Mobile Devices, VoIP, MPLS, Managed Services, Channel, Sales Management, Sales Process, Sales, Selling, Channel Partners, Call Centers, Networking, Strategy, Unified Communications, Sales Operations, New Business Development, Management, Strategic Partnerships, Co-location, SIP Trunking, 4G, Customer Retention, IP, Cellular Communications, Ethernet, Telephony, Optical Fiber, CDMA, WiMAX, Wireline, EVDO
Education
University of North Carolina at Charlotte
Bachelor of Science (BS)
Lees-McRae College
Associate's degree
Minnesota Judicial Branch May 2015 - Present
National Rural Health Resource Center February 2015 - June 2015
CustomerLink a CLEAResult Company February 2013 - March 2015
CenturyLink September 2004 - February 2013
St James School January 2012 - June 2012
Metris Companies May 2002 - September 2004
The Computer Shop, LLC December 1998 - April 2002
Skills
Windows 7, IT Hardware Support, Wireless Networking, Microsoft Office Suite, Technical Support, Top-notch Customer..., Active Directory, Remote Desktop, VMware, Windows Server, Norton Ghost, Software Implementation, Windows 8, Windows Vista, Windows XP Pro, MS-DOS, Zimbra, Sales
Education
Lake Superior College 2010 — 2012
AAS, Information Technology: Network Administration
CenturyLink September 2014 - Present
Maryville Technologies September 2005 - August 2014
Scottrade May 2009 - January 2010
Graybar Electric December 1997 - January 2004
St. Charles Community College August 1993 - May 2001
Delta Dental of MO March 1995 - December 1997
Leonard's Metals September 1994 - March 1995
National Alliance Insurance Compay August 1994 - March 1995
Mid American Theatre Company March 1991 - May 1993
Skills
BMC Remedy, Technical Support, Disaster Recovery, Troubleshooting, IT Service Management, ITIL, VMware, Unix, Active Directory, Information Technology, System Administration, Servers, Data Center, Windows Server, Cloud Computing, Integration
Education
Lindenwood University 1992 — 1995
BS, Computer Science
CenturyLink January 2014 - Present
CenturyLink March 2006 - January 2014
Sprint August 2000 - March 2006
Skills
Switches, Software Installation, IPTV, Managed Services, IP, Pricing, Access, Supply Chain Management, MPLS, Routers, Wireless Networking, Optical Fiber, Telecommunications, Computer Network..., Call Centers, Management, Troubleshooting, Leadership, Ethernet, Recruiting, Telephony, T1, Broadband, Cabling, Fiber Optics, DSL, WAN, LAN-WAN, VoIP
Education
Villanova University 2011 — 2011
Masters Certificate, Project Management
Villanova University 2010 — 2010
Masters Certificate, Six Sigma
University of North Alabama 2004 — 2008
M.B.A, Business Administration
LIU Post 1986 — 1990
Bachelor Of Arts
CenturyLink January 2013 - Present
Savvis January 2012 - January 2013
Grant Alexander September 2010 - December 2011
Anheuser-Busch Companies, Inc. April 2004 - February 2009
Anheuser-Busch Companies, Inc. September 2000 - April 2004
Spherion March 1999 - September 2000
Spherion October 1997 - March 1999
Skills
HRIS, Business Objects, Recruiting, SAP, Human Resources, Workday, Applicant Tracking..., New Hire Orientations, SAP HR, Onboarding, Talent Acquisition, Microsoft Excel, Analysis, Employee Relations, PeopleSoft, Team Building, Program Management, Performance Management, Deferred Compensation, Access, Talent Management, Interviews, Temporary Placement, Training, Management, Visio, Employee Training, Payroll, Benefits Administration, Workforce Planning, Drug Testing, Background Checks
Education
Lindenwood University 2003 — 2006
Bachelor of Arts, Human Resource Management
St. Louis Community College 1995 — 1998
Associate of Science (A.S.), Information Technology
State Street February 2014 - Present
Metcalf Bank June 2010 - February 2014
CenturyLink November 2009 - June 2010
Toys R Us May 2007 - August 2007
Hy Vee August 2001 - August 2006
Skills
Inventory Management
Education
University of Missouri-Columbia, College of Business 2006 — 2009
BSBA, Economics, Finance, Management
Longview Community College 2004 — 2006
AA, general
Kinder Morgan April 2012 - Present
CenturyLink June 2011 - April 2012
Skills
Valuation, Analysis, Mergers & Acquisitions, Capital Projects, Strategy, Corporate Development, LBO, DCF, Bonds, Strategic Planning, Financial Analysis, Financial Modeling, Corporate Finance, Due Diligence, Divestitures, Investments, Finance, Microsoft Excel
Education
Louisiana State University 2010 — 2011
Flores MBA, Finance specialization
Louisiana State University 2005 — 2009
BS, Finance
CenturyLink January 2015 - Present
Harris RF Communications January 2008 - August 2014
Trend Western Technical Corporation August 2006 - January 2008
113th Logistic Readiness Squadron February 2005 - August 2006
US Army 2002 - 2004
Skills
Tracker Systems, •Windows Mission..., •Enterprise Solution..., •Customer Account..., •D043, GSA Advantage, •Federal Logistics..., •PeopleSoft, Logistics, Customer Service, Supply Chain Management, Leadership, Supply Chain, Team Building, Cross-functional Team..., Procurement, Management
Education
Liberty University 2014 — 2016
Bachelor's Degree, Business Administration l
Liberty University
Our Lady of the Lake Regional Medical Center June 2015 - Present
CenturyLink November 2011 - July 2014
tw telecom, inc. , Level 3 May 2009 - November 2011
AT&T October 2008 - April 2009
Level 3 Communications December 2006 - September 2008
Eatel, Bluestar, Qwest, Cameron Communications, BellSouth September 1997 - December 2006
Executone of Central Louisiana August 1987 - September 1997
Maison Blanche, D.H. Holmes February 1975 - September 1987
Skills
Managed Services, Telecommunications, Sales Management, Wireless, Solution Selling, Unified Communications, VoIP, Direct Sales, MPLS, Cloud Computing, Account Management, Channel, IP, Telephony, Sales Operations, Co-location, Selling, Team Building, Data Center, Sales, Ethernet, Channel Partners, Management, Integration, Customer Satisfaction, Leadership, Program Management, Sales Process, Training, Professional Services, Marketing, Salesforce.com, Networking, Call Centers, SIP Trunking
Education
Louisiana State University and Agricultural and Mechanical College 1973 — 1977
Business Management and Administration
Tara High School
Villanova University July 2014 - Present
Society for Industrial and Organizational Psychology (SIOP) 2008 - 2015
Society for Industrial and Organizational Psychology (SIOP) 2008 - 2015
Louisiana Tech University September 2011 - August 2014
CenturyLink January 2013 - August 2013
AROS Consulting August 2010 - August 2013
Libbey Inc. May 2010 - August 2010
Residential Life, Louisiana State University December 2005 - May 2008
Skills
SPSS, Training, Leadership, Research, Statistics, Leadership Development, Teaching, Data Analysis, Organizational..., Job Analysis, Public Speaking, Organizational..., Psychometrics, Survey Design, Research Design, Qualitative Research, Exit Surveys, Psychology, Analysis, Microsoft Office
Education
Louisiana Tech University 2010 — 2015
Ph.D., Industrial/Organizational Psychology
Louisiana Tech University 2009 — 2011
M.A., Industrial/Organizational Psychology
Louisiana State University 2004 — 2008
B.S., Psychology
Centre Technologies November 2013 - Present
MayerIT February 2012 - November 2013
LSU Athletics December 2008 - December 2011
CenturyLink June 2011 - August 2011
LSU Residential Life February 2008 - December 2008
Skills
Firewalls, Network Administration, VPN, DNS, Network Security, Active Directory, Wireless Networking, Computer Hardware, DHCP
Education
Louisiana State University 2007 — 2011
Bachelor of Science (B.S.), Information Systems & Decision Sciences
CenturyLink September 2015 - Present
Scholastic April 2015 - September 2015
Scholastic January 2014 - April 2015
Scholastic August 2014 - January 2015
Scholastic June 2013 - January 2014
Menards February 2010 - June 2013
Skills
Leadership, Customer Service, Employee Training, Multi-Cultural Team..., Creative Strategy, Communication, Team Building, Computer Proficiency, Databases, Research, Analysis
Education
Lincoln University (MO) 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
University of Missouri-Columbia 2010 — 2012
IT Engineering, Management Information Systems, General
Scott Equipment Company, LLC March 2011 - Present
Spherion August 2010 - September 2010
JPMorgan Chase December 2009 - August 2010
ACCENT Marketing August 2008 - December 2009
BRECK COSTRUCTION COMPANY, INC. July 2008 - September 2008
ACCENT Marketing October 2007 - July 2008
CenturyLink January 2002 - April 2007
NEPCO October 2001 - January 2002
Louisiana Gas Service Company (Atmos Energy) November 1979 - September 2001
Skills
Customer Service, Call Centers, Operations Management, Software Documentation, Team Building, Inventory Management, LAN-WAN, Troubleshooting, Team Leadership, Procurement, SAP, Forklift Operator, Warehousing, Windows 7, Telecommunications, Dispatching, Construction, Vendor Management, People-oriented, Change Management, VoIP, Windows, Talent Management, Oracle Applications, Shipping, Social Media, Leadership Development, Legacy Systems, Service Delivery, Department Stores, Mailroom Operations, Lock Out Tag Out, Mail Sorting, Soft Skills, Motorcycle, Call Center, Servers, IP, Email Marketing, Microsoft Exchange, Organizational..., Social Media Marketing, Wireless, Ensemble, Expediting, Janitorial, Safety, Drum Set, Microsoft Word, Event Planning
Education
Louisiana Delta Community College-Monroe Campus 2012 — 2012
Certified Manufacturing Specialist, Manufacturing
Northeast Louisiana University 1977 — 1978
none, General Business
CenturyLink April 2011 - Present
Ericsson March 2008 - December 2010
Sprint Nextel November 2006 - March 2008
Sprint LDD April 1998 - November 2006
Raytheon March 1997 - April 1998
US Army March 1990 - March 1996
Skills
JavaScript, Oracle, SDH, Visual C#, OOP, SQLite, SQL, PHP, HTML, Java, SONET, DWDM, Telecommunications, Optical Fiber, Networking, DSL, DSLAM, Satellite Communications, DACS, Computer Network..., Ethernet, Network Administration, Switches, Troubleshooting, VoIP, Technical Support, Wireless
Education
Longview Community College 2000 — 2001
computer programming
CenturyLink August 2010 - Present
Swiss Post Solutions, Inc. January 2010 - August 2010
Iron Mountain July 2005 - December 2009
Xerox November 2003 - July 2005
ProLink Systems May 2003 - October 2003
DDi - Digital Dimensions October 2001 - May 2003
Xerox 1994 - 2003
Skills
Marketing, Cloud Computing, Enterprise Software, Salesforce.com, Outsourcing, Disaster Recovery, Virtualization, SaaS, Information Technology, Solution Selling, Data Center, Sales, Account Management, Business Development, Selling, Infrastructure, Managed Services, Direct Sales, Strategic Partnerships, Sales Process, Professional Services, Sales Management, Go-to-market Strategy
Education
LIU Post 1991 — 1993
Widener University 1989 — 1991
CenturyLink August 2014 - Present
CenturyLink January 2005 - August 2014
Personal Growth Dynamics August 2004 - January 2005
Skills
Cloud Computing, SaaS, Managed Services, Data Center, Product Management, Virtualization, Product Lifecycle..., Cross-functional Team..., Program Management, Telecommunications, Management, Product Development, Solution Selling, Vendor Management, Enterprise Software, Integration, Strategic Partnerships, Leadership, Software Development, Security, Go-to-market Strategy, IT Strategy, Professional Services
Education
Lindenwood University 2011 — 2012
MBA
University of Missouri-Columbia 1999 — 2004
Internal Studies, European Emphasis
IBM January 2013 - Present
CenturyLink January 2005 - December 2012
Qwest Communications October 1998 - December 2004
Columbine JDS Systems, Inc. October 1997 - October 1998
Columbine JDS Systems, Inc. December 1994 - October 1997
Cintas May 1991 - November 1993
Skills
Windows Server, Servers, Project Management, Leadership, Security, Technical Support, Integration, PowerShell, VMware, Storage, Enterprise Architecture, Software Installation, Data Center, Networking, Disaster Recovery, Powershell
Education
Louisiana State University 1986 — 1991
Bachelor of Science, Business Administration
CenturyLink March 2008 - Present
Aquila, Inc. February 2003 - February 2008
Aquila Merchant Services 2000 - 2003
Skills
Internal Audit, Time Management, Administrative..., Mergers & Acquisitions, Software Documentation, Auditing, Sales, Finance, PeopleSoft, Contract Negotiation, Process Improvement, Accounts Payable, Risk Management, Microsoft Word, Vendor Management, Outlook, Budgets, Telecommunications, Cross-functional Team..., Project Management, Microsoft Excel, Training, Team Building, Accounting, Customer Service, Contract Management, Mergers, Analysis, Management
Education
Hamilton High School East 1969 — 1972
Diploma, Business
Longview Community College
Business Management courses
Comcast March 2013 - Present
CenturyLink February 2011 - March 2013
Verizon Wireless January 2009 - March 2011
Alltel April 2006 - 2009
Alltel 2004 - 2006
Alltel 2002 - 2004
Centurytel 1999 - 2002
CenturyTel Wireless 1995 - 1999
Skills
Contract Negotiations, Channel Management, Strategic Planning, Operations Management, Process Improvement
Education
LSU 1992 — 1994
University of Louisiana at Monroe 1985 — 1990
BBA - Business
CenturyLink April 2011 - Present
CenturyLink May 2006 - April 2011
Sprint January 2004 - May 2006
Sprint June 2002 - January 2004
Sprint 1999 - June 2002
Sprint 1997 - 1999
Sprint 1993 - 1997
Forrest T. Jones 1989 - 1993
Central Bank 1987 - 1989
Education
Lincoln University (MO) 1983 — 1987
Bachelor of Science, Business Administration
CenturyLink March 2002 - Present
CenturyLINK 2002 - Present
MIdwest Automotive Industry Association September 1977 - March 2002
Education
University of Notre Dame 1982 — 1987
Institute for Organization Management
Lincoln University (MO) 1965 — 1969
BS, Business Administration/Economics
CenturyLink September 1999 - Present
Qwest Communications April 2008 - May 2011
Qwest Communications August 2006 - April 2008
Skills
Co-location, Telecommunications, MPLS Networking, Management, Thinking Outside The Box, Long Distance, PRI, Call Centers, MPLS, SIP Trunking, VoIP, Call Center, Managed Services, Unified Communications, Sales, Sales Management, Customer Retention, T1, Ethernet, Solution Selling, Hosted Services, Telephony
Education
Limestone College 1995 — 1996
BS, Business Management and Administration
Herkimer County Community College 1992 — 1995
AS, General Studies
CenturyLink May 2011 - Present
Charter Communications June 2010 - May 2011
Verizon Business November 2004 - December 2009
Savvis Communications June 2004 - October 2004
Verizon Business April 1999 - January 2004
MCI 1992 - 2003
Education
Lindenwood University 1995 — 1999
Embarq September 1997 - Present
CenturyLink 1997 - Present
Education
Longview Community College 1968 — 1970
In Transition July 2015 - Present
CenturyLink 2007 - July 2015
techonweb.com 2004 - 2009
Hawaii Information Systems 2004 - 2006
Vertex Software 2000 - 2003
CompuTrac 1996 - 2000
M-Link 1995 - 2000
Maxis 1987 - 1989
Skills
User Experience, Web Design, Interaction Design, HTML, CSS, E-commerce, Web Development, CMS, Graphic Design, User Interface Design, SEO, Web Applications, XML, Usability, User Experience Design, Graphics, PHP, Usability Testing, User-centered Design, Experience Design, JavaScript, Information Architecture, User Interface, Dreamweaver, Wire Framing, Axure, Wireframes, User Scenarios, HTML 5, Telecommunications, Heuristic Evaluation, Task Analysis, Mobile Applications, Drupal, Mac, Photoshop, InDesign, Persona, WordPress, Adobe Fireworks, User Research, Illustrator, Microsoft Office, Web Standards, Mobile Devices, Web Analytics, jQuery, Adobe Creative Suite, Accessibility, Mobile
Education
Labette Community College
Commercial and Advertising Art
Century Marketing Solutions December 2000 - Present
CenturyLink December 2000 - Present
Skills
Marketing Strategy, Product Marketing, Direct Marketing, Product Management, Competitive Analysis, Marketing, Integrated Marketing, Analytics, Segmentation, Marketing Management, Email Marketing, Strategic Partnerships, Lead Generation, Multi-channel Marketing, Digital Marketing, Telecommunications, Account Management
Education
Louisiana State University 1996 — 1999
Bachelor of Science, Marketing
CenturyLink March 2011 - Present
CenturyLink 2011 - Present
CenturyLink 2011 - 2011
CenturyLink 2011 - 2011
CenturyLink 2011 - 2011
CenturyLink 2005 - 2011
Qwest Communications 2004 - 2011
Startek 2004 - 2011
Qwest Communications 2004 - 2011
StarTek 2003 - 2011
Skills
Call Center, Avaya, Telecommunications, Call Centers, Customer Service, VoIP, MPLS, Solution Selling, Telephony
Education
Liberty University 2010 — 2013
pending, Information Technology
CenturyLink March 1989 - May 2010
Education
Longview Community College
Associate's Degree, Computer Science
University of Central Missouri
B.S., Computer Science
CenturyLink March 2014 - Present
CenturyLink January 2009 - March 2014
Qwest Communications January 2006 - January 2009
QWEST Communications January 1998 - January 2008
Qwest Communications February 2004 - February 2006
Qwest Communications December 2000 - August 2001
Skills
Cross-functional Team..., Project Management, Engineering, Optical Fiber, Management, AutoCAD, DSL, T1, Team Management, Telecommunications, Ethernet, Wireless, IP, Telecommunications..., Microsoft Office, Fiber Optics, Network Design, Troubleshooting
Education
Being a Leader
Being a Leader
University of Colorado Denver 1998 — 2002
Bachelors, Business Management / CIS
Landmark Education 2011 — 2012
Landmark Fourm Graduate and Curriculum for Living Graduate, Relatedness, Opportunity, Possibility.
Arapahoe High School 1988 — 1991
High School Diploma, General
Seeking New Opportunities August 2013 - Present
Azura Living March 2013 - August 2013
First Data Corporation October 2012 - March 2013
CenturyLink May 2010 - May 2012
Qwest June 2008 - May 2010
Qwest Communications April 2005 - May 2008
GKN Driveline March 2003 - January 2005
GKN Driveline August 1999 - March 2003
Takata April 1997 - August 1999
Skills
Kenexa, MS Office, Project Management, Human Resources, Benefits Administration, Lean Thinking, Process Improvement, Business Process Mapping, Visio, TS16949, ISO 14001, Gap Analysis, Recruiting, Diversity, HRIS, PeopleSoft, Automation, Automotive, MVT, Sarbanes-Oxley, Internal Audit, Root Cause Analysis, Vendor Management, Collaboration, Kaizen, Business Excellence, HR Generalist, Human Resources..., Quality System, Risk Management, Compliance, Innovation, Temporary Placement, Strategy, Personnel Management, Management, Project, Employee Relations, Employment Law, Applicant Tracking..., Microsoft Office, Integration
Education
Lawrence Technological University 1983 — 1989
BSBA, HR & Marketing
CenturyLink April 2005 - Present
Qwest Communications December 2004 - April 2005
Qwest Communications December 2003 - December 2004
Qwest Communications June 1997 - December 2003
Skills
Call Center, Telecommunications, Call Centers, Wireless, Team Leadership, Analysis, Business Development, Contract Negotiation, Management, Sales, Problem Solving, Customer Service, Customer Satisfaction, Customer Experience, Vendor Management, Credit
Education
Liberty University 2008 — 2011
MBA, International Business
Regis University 1997 — 2001
BS - Management Communications & Media Technology
CenturyLink May 2015 - Present
CenturyLink Technology Solutions January 2013 - Present
Savvis October 2011 - January 2013
Magellan Behavioral Health April 2011 - September 2011
Magellan Behavioral Health April 2010 - June 2011
Magellan Behavioral Health April 2008 - November 2010
Commerce Bank January 2007 - April 2008
Skills
Employee Relations, HRIS, Recruiting, Deferred Compensation, New Hire Orientations, Budgets, Employment Law, Time Management, Human Resources, Employee Benefits, Management, Payroll, Applicant Tracking..., Benefits Administration, Onboarding, Performance Management, Workforce Planning, Leadership Development, Screening, Personnel Management, Interviews, Talent Acquisition, FMLA, Talent Management
Education
Lindenwood University 2007 — 2008
Masters, Human Resources Managment
CenturyLink March 2011 - June 2015
CenturyLink July 1999 - June 2015
Weyerhaeuser 1988 - 1997
Skills
SAP HR, Human Resources, HRIS, Vendor Management, Employee Benefits, SAP, Performance Management, Personnel Management, Onboarding, Deferred Compensation, Applicant Tracking..., Employee Relations, Benefits Administration, Payroll, Training, Talent Acquisition, Talent Management
Education
Linfield College
BS, Management
CenturyLink September 2013 - Present
CB&I April 2013 - September 2013
The Shaw Group Inc May 2009 - April 2013
The Shaw Group August 2008 - May 2009
The Shaw Group April 2007 - August 2008
The Shaw Group April 2005 - April 2007
Postlethwaite & Netterville December 1999 - March 2005
Skills
Financial Reporting, Strategic Financial..., Incentive Programs, Executive Pay, Budgets, Financial Analysis, Executive Search, Salary, Deferred Compensation, Mergers, Mergers & Acquisitions, Accounting, Leadership, Analysis, Finance, Sarbanes-Oxley, Corporate Finance, Sarbanes-Oxley Act
Education
Louisiana State University 1996 — 1999
Bachelors, Accounting
CenturyLink May 2006 - Present
Deltacom January 2005 - May 2006
TEKsystems January 2000 - January 2005
Starbucks February 1997 - June 2000
Skills
Telecommunications, VoIP, IP, Ethernet, WAN, Telephony, Networking, T1, Wireless, Cisco Technologies, Troubleshooting, Computer Network..., Avaya Technologies, Customer Service
Education
Cardinal Hayes HS 1988 — 1992
High School diploma, General studies
Lake-Sumter Community College
Associate of Arts and Sciences (AAS), Information Technology
Stockell Consulting February 2015 - Present
United Datacom Networks, Inc. December 2014 - January 2015
Tw Telecom February 2014 - October 2014
Savvis July 2013 - February 2014
CenturyLink May 2008 - July 2013
Lightcore 2008 - 2010
TelePacific Communications June 2005 - May 2008
WorldCom 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Telecommunications, Telephony, Sports Coaching, Visio, Creative Writing, Team Leadership, Leadership Development, Corporate Communications, Marketing Communications, Community Outreach, Strategic Communications, Project Planning, Problem Solving, Problem Analysis, Leadership, Networking, Ethernet, Project Management, Training, T1
Education
Lindenwood University
Master's Degree, Business/Corporate Communications - Project Management
Lindenwood University 2010 — 2013
Bachelor of Communications (B.A), Business/Corporate Communications
Wentzville
Centurylink January 2010 - Present
Qwest Communications October 2008 - January 2010
IC Systems January 2006 - October 2008
Skills
Private Line, Long Distance, Colocation, SIP Trunking, CPE, Co-location, Telecommunications, Managed Services, Direct Sales, Hosted Services, Telephony, Selling, MPLS, Unified Communications, Carriers, Call Centers, Broadband, Internet Services, T1, Solution Selling, Ethernet, Sales Engineering, PRI, Metro Ethernet, IP, SIP, DSL, Wireless, WAN, Avaya, VoIP, Data Center, LAN-WAN, Optical Fiber
Education
Le Cordon Bleu College of Culinary Arts-Minneapolis
Rogue Valley Zipline Adventure May 2014 - Present
CenturyLink December 2003 - June 2014
US Army December 1988 - September 1999
Skills
Training, Call Centers, Leadership Development, Training Delivery, Coaching, Telecommunications, Instructor-led Training, Employee Training, Team Building, Team Leadership, Customer Retention, Customer Experience, Hands-on Training, Wireless, Public Speaking, E-Learning, Conflict Resolution, Customer Satisfaction, Performance Management, Soft Skills, Instructional Design, Leadership
Education
Liberty University 2014 — 2016
Bachelor of Science (BS), Biblical and Theological Studies
Northwest Baptist Seminary 1999 — 2003
Certificate of Divinity, Religion
Progress Energy October 2007 - Present
CenturyLink September 1998 - May 2008
Embarq 1995 - 2007
Education
Liberty University 1979 — 1984
Bachelor of Science, Executive Secretarial Science
Missouri Girls Town Foundation, Inc. December 2013 - Present
KEGO FMI Diagnostic Solutions April 2011 - October 2013
CenturyLink November 2010 - April 2011
Eastern Missouri Alternative Sentencing Services, Inc. January 2008 - March 2010
Federated Retail Holdings f/k/a May Department Stores September 1995 - April 2006
GC Services November 1992 - September 1995
TransUnion Credit Bureau December 1986 - November 1992
Skills
Invoicing, Data Entry, Administrative..., Accounting, Quality Assurance, Process Scheduler, Databases, Spreadsheets, Bookkeeping, Credit, Financial Statements, Scheduling, Performance Reviews
Education
Lindenwood University 1986 — 1990
Bachelor of Science, Major in Psychology, Minor in Political Science
American Express Business Travel October 2013 - Present
Affordable Travel March 2003 - Present
Centurylink July 2011 - May 2013
Discover Card June 2010 - June 2011
US Airways February 2007 - November 2007
Landeros Inc January 2001 - October 2007
State of Oregon November 1995 - January 2005
Skills
Sales, Ticketing, Account Management, Tourism, Food, Travel Management, Business Travel, CRM, Customer Service, Hospitality Management, Management, Customer Satisfaction, Hospitality Industry, Online Travel, Hospitality, Resorts, Leisure Travel
Education
H & R Block 2000 — 2000
Licensed Tax Preparer, Tax Preperation
Trend Business 1993 — 1994
Business Management, Accounting
Lane Community College
International Business
Shasta College
Business Administration and Management, General
Alorica January 2013 - Present
TJ Maxx April 2012 - December 2012
CenturyLink January 2011 - January 2012
Xpress Cash August 2007 - April 2010
Le Ritz Hotel April 2005 - July 2007
Qualfon/Center Partners July 2003 - May 2005
Barneys New York June 2000 - October 2002
Circus Of Books August 1999 - June 2000
IASTE local 99 February 1998 - August 1998
Hampton Inn Hotel August 1997 - August 1998
Skills
Holistic Health
Education
THINK 2006 — 2010
ThetaHealing Institute of Knowledge, Certificate of Science and ThetaHealing Master
Los Angeles Trade Technical College 2000 — 2001
Fashion/Apparel Design
Otis College of Art and Design 1998 — 2000
Bachelor of Fine Arts (B.F.A.), Painting
CenturyLink Engineering and Operations ManagerGTE INTERNATIONALMay 1992 - August 2001
Skills
Call Center, Telecommunications, Operations Management, Vendor Management, T1, Process Improvement, Managed Services, VoIP, Customer Satisfaction, Computer Network..., Project Management, Telephony, Adtran, Cross-functional Team..., Broadband, Program Management, Avaya, Workforce Management, Customer Service, Wireless
Education
Lesley College 1982 — 1984
Bachelor's degree, Organizational Behavior Studies
CenturyLink Voice Repair SpecialistsCenturyLinkSeptember 2010 - Present
Education
Liberty University
Religion, Christian Counseling
Royal Technology November 2013 - Present
IBM January 2013 - November 2013
CenturyLink August 2012 - December 2012
UMKC November 2007 - July 2012
Sprint October 2007 - November 2007
FishNet Security March 2007 - September 2007
FastLinks March 2001 - March 2007
Schlumberger March 1996 - March 2001
Skills
GSM, Telecommunications, 3G, Project Planning, New Business Development, Strategic Planning, Leadership, Business Development, Management, IP, VoIP, Program Management, Microsoft Office
Education
Liberty University 2012 — 2015
Master's Degree, Leadership and Management
Certifications
Kwars State Polytechnic
Computer Science
Liberty University
Master's degree, Leadership and Management
University of Lagos
Bachelor of Science (BSc), Computer Science
CenturyLink June 2015 - Present
CenturyLink June 2013 - Present
Skills
Telecommunications, Wireless, Call Centers, Visio, Unix, VoIP, IP, SQL, Data Analysis, Analysis, Troubleshooting, Access, Business Analysis, Vendor Management, TCP/IP
Education
Louisiana College
CenturyLink CAD/Mapping ManagerCenturyLinkNovember 2001 - Present
Education
Lawrence Technological University
The Warrell Corporation September 2014 - Present
Randstad Technologies US June 2009 - September 2014
PNC Bank April 2009 - May 2009
Beebe Healthcare December 2007 - January 2009
LogMeIn April 2007 - December 2007
Eddie Bauer September 2006 - November 2007
PNC Bank August 2006 - March 2007
Ajilon Consulting August 2006 - March 2007
Hudson April 2005 - January 2006
CenturyLink October 2004 - April 2005
Skills
Software Documentation, Hardware, HTML, CSS, Deployment, Customer Support, Operating Systems, Technical Support, Remote Troubleshooting, Password Management, Process Analysis, Help Desk Support, Citrix, Testing, Access, Printers, Blackberry, System Deployment, SharePoint, BMC Remedy, Windows, SCCM, Unix, Networking, Active Directory, System Administration, Laptops, Remote Desktop
Education
Lock Haven University of Pennsylvania 1983 — 1988
Bachelor's, Special Education
CenturyLink August 1979 - Present
CenturyTel August 1979 - March 2005
Skills
Outside Plant, Project Management, Project Planning, Process Improvement, Inventory Management
Education
Southview High School 1976 — 1979
high school
Lorain County Community College
CenturyLink November 2008 - November 2014
Charter Communications August 2005 - October 2008
WorldCom 1999 - 2005
Skills
Call Centers, Ethernet, Telecommunications, Telephony, VoIP, T1, Managed Services, WAN, LAN-WAN, Switches
Education
Lindenwood University 2003 — 2011
BS, Business Management
CenturyLink March 1987 - Present
CenturyLink 1987 - Present
Skills
Investigation, Telecommunications..., Fiber Optics, Wireless, Telecommunications, Program Management, Call Centers, VoIP, Management, IP
Education
Lamar Community College 1974 — 1975
Secretarial, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Kit Carson High School
High School, Life
AT&T November 2012 - Present
Windstream Communications 2001 - 2012
Valor Telecom 2004 - 2006
CenturyLink 1998 - 2001
Skills
IP, Wireless, VoIP, Telecommunications, Sales, Managed Services, Cross-functional Team..., Vendor Management, Telephony, Strategic Planning, Call Centers
Education
Lewis and Clark College 1994 — 1996
Bachelor of Arts (B.A.)
CenturyLink March 2014 - Present
Wal Mart Pharmacy May 2013 - March 2014
Charming Charlie October 2012 - February 2014
Windstream May 2012 - September 2012
University of Louisiana at Lafayette August 2011 - May 2012
Skills
Employee Training, Data Entry, Administrative..., Biotechnology, Pharmaceutical Industry, Molecular Biology, Biochemistry, Accounts Payable &..., Cell Culture, PCR, Research, Microbiology, Life Sciences, Strategic Planning, Organizational..., Authentication, At Multitasking, Program Development, Cross-training, Business Process..., Third Party Billing
Education
Louisiana State University 2011 — 2016
Bachelor's degree, Business Administration and Management, General
CenturyLink July 2000 - Present
Skills
Cisco Technologies, Cisco IOS, Cisco Routers, Juniper, junos, Routing Protocols, DSL, Metro Ethernet, Problem Solving, Process Improvement, Project Planning, Project Management, Collaborative Problem..., Customer Experience, Network Engineering, SNMP, Alcatel, JUNOS
Education
Longview Community College 1983 — 1986
BSEET, Electrical and Electronics Engineering
CenturyLink 2004 - 2013
Northwest Pipe Company 1979 - 2003
Skills
G/L Reconciliations, General Ledger, Monthly Close Process, SAP, PeopleSoft, P&L reconciliation, Bank Reconciliation, FAS109, Cost Accounting, Payroll Taxes, Sales and Use Taxes, Spreadsheets, Teamwork, Highly Detailed, Proactive self-starter, Sarbanes-Oxley, Process Improvement, Process Analysis, Manufacturing Cost
Education
Metropolitan State College of Denver 2011 — 2014
Master of Professional Accountancy, Accounting
Loras College 1974 — 1976
Bachelor of Arts (B.A.), Accounting
CenturyLink December 2010 - Present
QWEST COMMUNICATIONS CORP March 2000 - December 2010
QWEST COMMUNICATIONS CORP October 1997 - March 2000
Skills
ADVANCED CERTIFIED..., Secretarial Skills
Education
Los Angeles Trade Technical College 1976 — 1978
HOLLYWOOD HIGH SCHOOL 1974 — 1975
CenturyLink Responsible for the purchasing and construction with Inside Plant transport, data projects.IT Network EngineerCenturyLink1996 - 2009
Skills
Telecommunications, Wireless, DWDM, Telephony, Switches, Fiber Optics, TCP/IP, WAN, Ethernet, Network Engineering
Education
Louisburg College 1985 — 1987
CenturyLink 2013 - Present
JPMorgan Chase August 2009 - December 2012
Finish Line November 2006 - March 2009
Skills
Basic Computer Skills, 50 wpm, Excellent Verbal/Non...
Education
Louisiana Delta Community College-Monroe Campus
CenturyLink March 2003 - Present
Electrolux August 2001 - February 2003
Ryans Family Steakhouse July 2000 - 2001
Skills
Telecommunications, VoIP, Wireless, IP, Managed Services, Ethernet, Telephony, Call Centers, Product Management, Vendor Management, Project Management, Cisco Technologies
Education
Louisiana State University at Alexandria 1997 — 1999
Associate's degree, Business/Computer
Louisiana Delta Community College-Monroe Campus
Louisiana College January 2012 - May 2015
CenturyLink May 2014 - August 2014
Ouachita Christian School June 2007 - July 2013
Skills
Close Attention to..., Organized self-starter, Learning Quickly, Perfectionist, Problem Solving, Bookkeeping
Education
Louisiana College 2011 — 2015
Bachelor of Science (B.S.), Accounting
Ouachita Christian School 1997 — 2011