Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Miranda Reid Miranda Reid's Alorica Experience 2014 - 2014
Job Consumer Services Professional
Industry Consumer Services
Experience
Totes and Tees January 2014 - Present
Alorica 2014 - 2014
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Microsoft Word, Leadership, Public Speaking, Marketing
Education
Clark Atlanta University 2013 — 2017
Candidate, Bachelor of Arts, Business Administration, May 2017, Business, Management, Marketing, and Related Support Services
Totes and Tees January 2014 - Present
Alorica 2014 - 2014
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Microsoft Word, Leadership, Public Speaking, Marketing
Education
Clark Atlanta University 2013 — 2017
Candidate, Bachelor of Arts, Business Administration, May 2017, Business, Management, Marketing, and Related Support Services
Jenna Jordan's Alorica Experience October 2011 - June 2012
Job Founder at Millennials in Manufacturing, Inc.
Industry Internet
Experience
Millennials in Manufacturing June 2014 - Present
S. Lombardi & Associates July 2014 - October 2014
IQMS September 2013 - June 2014
Alorica October 2011 - June 2012
United States Marine Corps February 2007 - August 2010
Republican Party of San Luis Obispo County June 2009 - November 2009
Meridian Pacific September 2008 - June 2009
Skills
Aero-technical..., Inside Sales, Customer Acquisition, Customer Retention, Persuasive..., Tenacious Negotiation, Overcoming Objections, Customer Service, Public Relations, Public Speaking, Intercultural..., Public Outreach, Accurate Data Entry, Report Writing, ERP Software, Injection Molding, Tactics, Training, Weapons, Military Operations, Business Development, Manufacturing, Sales, Supply Chain, ERP, Leadership, Objection Handling, Management, Social Media, Social Media Marketing, Marketing, Marketing Strategy, Account Management, Social Networking, Team Building
Education
Cuesta College 2007 — 2010
Associate of Arts (AA), General Studies
Center for Naval Aviation Technical Training (CNATT) 2007 — 2008
Completion, Meritory Mast, CH-46 Flight Line Helicopter Mechanics
Marine Combat Training 2007 — 2008
School of Infantry
Monterey Institute of International Studies 2007 — 2007
Elementary Arabic Winter Intensive Language Program, 4.0
Atascadero High School 2002 — 2006
Millennials in Manufacturing June 2014 - Present
S. Lombardi & Associates July 2014 - October 2014
IQMS September 2013 - June 2014
Alorica October 2011 - June 2012
United States Marine Corps February 2007 - August 2010
Republican Party of San Luis Obispo County June 2009 - November 2009
Meridian Pacific September 2008 - June 2009
Skills
Aero-technical..., Inside Sales, Customer Acquisition, Customer Retention, Persuasive..., Tenacious Negotiation, Overcoming Objections, Customer Service, Public Relations, Public Speaking, Intercultural..., Public Outreach, Accurate Data Entry, Report Writing, ERP Software, Injection Molding, Tactics, Training, Weapons, Military Operations, Business Development, Manufacturing, Sales, Supply Chain, ERP, Leadership, Objection Handling, Management, Social Media, Social Media Marketing, Marketing, Marketing Strategy, Account Management, Social Networking, Team Building
Education
Cuesta College 2007 — 2010
Associate of Arts (AA), General Studies
Center for Naval Aviation Technical Training (CNATT) 2007 — 2008
Completion, Meritory Mast, CH-46 Flight Line Helicopter Mechanics
Marine Combat Training 2007 — 2008
School of Infantry
Monterey Institute of International Studies 2007 — 2007
Elementary Arabic Winter Intensive Language Program, 4.0
Atascadero High School 2002 — 2006
Randy Tapia Randy Tapia's Alorica Experience August 2012 - December 2013
Job Graphic Designer at PSA Worldwide Corp.
Industry Graphic Design
Experience
PSA Worldwide Corp. June 2014 - Present
Randy Tapia Design January 2010 - Present
Alorica August 2012 - December 2013
Office of Communication Services - Eastern New Mexico University May 2011 - May 2012
Skills
Typography, Layout, Adobe Creative Suite, Web Design, Logo Design, Corporate Identity..., Film Editing, Digital Post Production, Graphic Design, Brochures, Business Cards, Corporate Identity, Visual Communication, Mac, Graphics, InDesign
Education
Eastern New Mexico University 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design
Clovis Community College 2001 — 2003
PSA Worldwide Corp. June 2014 - Present
Randy Tapia Design January 2010 - Present
Alorica August 2012 - December 2013
Office of Communication Services - Eastern New Mexico University May 2011 - May 2012
Skills
Typography, Layout, Adobe Creative Suite, Web Design, Logo Design, Corporate Identity..., Film Editing, Digital Post Production, Graphic Design, Brochures, Business Cards, Corporate Identity, Visual Communication, Mac, Graphics, InDesign
Education
Eastern New Mexico University 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design
Clovis Community College 2001 — 2003
Ashley Barelas Ashley Barelas's Alorica Experience January 2015 - July 2015
Job Chief Executive Officer/Headhunter
Industry Apparel & Fashion
Experience
Jasmine Mia Bella May 2015 - Present
Alorica January 2015 - July 2015
West Corporation October 2014 - January 2015
West Corporation June 2014 - October 2014
The University of Texas Health Science Center at Houston (UTHealth) October 2013 - December 2013
Sam Houston State University June 2010 - August 2013
Brown & Johnson Law Firm June 2009 - August 2009
Skills
Time Management, Microsoft Office, Critical Thinking, Customer Service, Outlook, Microsoft Excel, Data Entry, Public Speaking, Event Planning, Teamwork, Social Networking, PowerPoint, Microsoft Word, Data Analysis, Leadership, Access, Fundraising, Research, Team Leadership, Analysis, Social Media, Staff Development, Teaching, Marketing, Higher Education, Facebook, Event Management, Recruiting, Team Building, Spanish, Leadership Development, Public Relations, Administrative..., Human Resources, Nonprofits, Training, Management, Editing, Community Outreach, Sales, Communication
Education
Sam Houston State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Victoria College 2009 — 2009
Memorial High School 2008 — 2009
High School, 3.63
Del Mar College 2007 — 2008
Spanish 2311 Intermediate Spanish I, A
W.B. Ray High School 2005 — 2008
High School
Jasmine Mia Bella May 2015 - Present
Alorica January 2015 - July 2015
West Corporation October 2014 - January 2015
West Corporation June 2014 - October 2014
The University of Texas Health Science Center at Houston (UTHealth) October 2013 - December 2013
Sam Houston State University June 2010 - August 2013
Brown & Johnson Law Firm June 2009 - August 2009
Skills
Time Management, Microsoft Office, Critical Thinking, Customer Service, Outlook, Microsoft Excel, Data Entry, Public Speaking, Event Planning, Teamwork, Social Networking, PowerPoint, Microsoft Word, Data Analysis, Leadership, Access, Fundraising, Research, Team Leadership, Analysis, Social Media, Staff Development, Teaching, Marketing, Higher Education, Facebook, Event Management, Recruiting, Team Building, Spanish, Leadership Development, Public Relations, Administrative..., Human Resources, Nonprofits, Training, Management, Editing, Community Outreach, Sales, Communication
Education
Sam Houston State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Victoria College 2009 — 2009
Memorial High School 2008 — 2009
High School, 3.63
Del Mar College 2007 — 2008
Spanish 2311 Intermediate Spanish I, A
W.B. Ray High School 2005 — 2008
High School
Nicholas Staving Nicholas Staving's Alorica Experience April 2013 - March 2014
Job Customer Support Specialist
Industry Consumer Services
Experience
Ariba May 2015 - Present
Pilot Thomas Logistics October 2014 - May 2015
Best Buy March 2014 - October 2014
Alorica April 2013 - March 2014
Walmart August 2009 - April 2013
Community College of Beaver County August 2010 - May 2012
NCO Group September 2007 - August 2008
Skills
Customer Service, Sales, Microsoft Word, Microsoft Office, Public Speaking, Writing, Copy Editing, Mathematics, Call Centers
Education
Community College of Beaver County 2006 — 2012
Associate of Science (A.S.), Natural Sciences, 3.95
Ambridge Area High School 2001 — 2005
High School Diploma, Physics, Calculus, English, Music, French, 3.5
Ariba May 2015 - Present
Pilot Thomas Logistics October 2014 - May 2015
Best Buy March 2014 - October 2014
Alorica April 2013 - March 2014
Walmart August 2009 - April 2013
Community College of Beaver County August 2010 - May 2012
NCO Group September 2007 - August 2008
Skills
Customer Service, Sales, Microsoft Word, Microsoft Office, Public Speaking, Writing, Copy Editing, Mathematics, Call Centers
Education
Community College of Beaver County 2006 — 2012
Associate of Science (A.S.), Natural Sciences, 3.95
Ambridge Area High School 2001 — 2005
High School Diploma, Physics, Calculus, English, Music, French, 3.5
Dian Longren Dian Longren's Alorica Experience October 2009 - September 2010
Job Assistant Manager at Shop Quik
Industry Retail
Experience
Shop Quik October 2011 - Present
Manhattan Aquarium March 2010 - March 2011
Alorica October 2009 - September 2010
Skills
Customer Service, Cashiering, Data Entry, Retail, Merchandising, Microsoft Office, Microsoft Excel, Microsoft Word, Store Management, Retail Sales, Time Management, PowerPoint, Customer Satisfaction
Education
Cloud County Community College 1998 — 2001
Associate of Science (A.S.)
Shop Quik October 2011 - Present
Manhattan Aquarium March 2010 - March 2011
Alorica October 2009 - September 2010
Skills
Customer Service, Cashiering, Data Entry, Retail, Merchandising, Microsoft Office, Microsoft Excel, Microsoft Word, Store Management, Retail Sales, Time Management, PowerPoint, Customer Satisfaction
Education
Cloud County Community College 1998 — 2001
Associate of Science (A.S.)
Ashley Bradley Ashley Bradley's Alorica Experience May 2013 - August 2013
Job Sales Advisor
Industry Telecommunications
Experience
Charter Communications February 2014 - Present
Alliance Recovery Group August 2013 - January 2014
Alorica May 2013 - August 2013
St. Jude Children's Research Hospital January 2011 - June 2013
The Source Magazine May 2012 - May 2013
V-103: The People's Station January 2009 - May 2011
Skills
Video Production, Public Relations, Film, Photography, Video, Cinematography, Leadership, Time Management, Social Media, Final Cut Pro, Sponsorship, Microsoft Office, Editing, Event Planning, Social Media Marketing, Sales, Marketing, Viral Marketing, Viral Video
Education
Clark Atlanta University 2009 — 2014
Mass Media Arts
Charter Communications February 2014 - Present
Alliance Recovery Group August 2013 - January 2014
Alorica May 2013 - August 2013
St. Jude Children's Research Hospital January 2011 - June 2013
The Source Magazine May 2012 - May 2013
V-103: The People's Station January 2009 - May 2011
Skills
Video Production, Public Relations, Film, Photography, Video, Cinematography, Leadership, Time Management, Social Media, Final Cut Pro, Sponsorship, Microsoft Office, Editing, Event Planning, Social Media Marketing, Sales, Marketing, Viral Marketing, Viral Video
Education
Clark Atlanta University 2009 — 2014
Mass Media Arts
David Edward Owen David Edward Owen's Alorica Experience October 2006 - November 2007
Job Photographer
Industry Consumer Goods
Experience
U.S November 2008 - Present
Lockheed Martin November 2007 - June 2009
Alorica October 2006 - November 2007
Electronic Data Systems April 2005 - July 2006
IBM Global Services February 2001 - August 2004
Vista Information Technologies May 2000 - February 2001
Teletech April 1999 - May 2000
Skills
Mandarin Chinese, Troubleshooting, Technical Support, Blackberry, Visio, Software Documentation, Customer Relations, Software & Hardware..., Macintosh Computers /..., Windows Based Computers..., Microsoft Office, Digital Photography, Event Photography, Courtroom Procedure, Domestic Violence..., Legal Research, Forensic Analysis &..., Storage, Marketing, Negotiation, Budgets, Entrepreneurship
Education
Colorado Technical University 2007 — 2012
BS, Forensic Investigation
Community Colloge of Denver 1998 — 2000
Computer Science, Computer Networking
U.S November 2008 - Present
Lockheed Martin November 2007 - June 2009
Alorica October 2006 - November 2007
Electronic Data Systems April 2005 - July 2006
IBM Global Services February 2001 - August 2004
Vista Information Technologies May 2000 - February 2001
Teletech April 1999 - May 2000
Skills
Mandarin Chinese, Troubleshooting, Technical Support, Blackberry, Visio, Software Documentation, Customer Relations, Software & Hardware..., Macintosh Computers /..., Windows Based Computers..., Microsoft Office, Digital Photography, Event Photography, Courtroom Procedure, Domestic Violence..., Legal Research, Forensic Analysis &..., Storage, Marketing, Negotiation, Budgets, Entrepreneurship
Education
Colorado Technical University 2007 — 2012
BS, Forensic Investigation
Community Colloge of Denver 1998 — 2000
Computer Science, Computer Networking
David Hudec David Hudec's Alorica Experience May 2015 - Present
Job Captain (Retired) U.S. Army
Industry Military
Experience
Alorica May 2015 - Present
U.S. Army July 2013 - January 2015
U.S. Army May 2011 - January 2013
U.S. Army November 2008 - May 2011
Skills
Military, Army, Security Clearance, Leadership/Management, CBRN, Emergency Management, Operational Planning, Military Operations, Force Protection, Security, Government, Project Management, Professional..., Training/Development, Readiness, Risk Management, Military Experience, Tactics, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Database Management, Database Admin, Military Training, Defense, DoD, Intelligence Analysis, Weapons, Counterinsurgency, Intelligence, National Security, Reconnaissance, Training, Exercises, Organizational..., Counterterrorism, Combat, Command
Education
Columbia College 2007 — 2009
Bachelor of Arts (BA), Interdisciplinary Studies, A
Columbia College 2006 — 2006
Associate's Degree, General Studies, A
Pleasant Valley 1990 — 1992
High School, General Studies
Alorica May 2015 - Present
U.S. Army July 2013 - January 2015
U.S. Army May 2011 - January 2013
U.S. Army November 2008 - May 2011
Skills
Military, Army, Security Clearance, Leadership/Management, CBRN, Emergency Management, Operational Planning, Military Operations, Force Protection, Security, Government, Project Management, Professional..., Training/Development, Readiness, Risk Management, Military Experience, Tactics, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Database Management, Database Admin, Military Training, Defense, DoD, Intelligence Analysis, Weapons, Counterinsurgency, Intelligence, National Security, Reconnaissance, Training, Exercises, Organizational..., Counterterrorism, Combat, Command
Education
Columbia College 2007 — 2009
Bachelor of Arts (BA), Interdisciplinary Studies, A
Columbia College 2006 — 2006
Associate's Degree, General Studies, A
Pleasant Valley 1990 — 1992
High School, General Studies
Bettina Ross Bettina Ross's Alorica Experience June 2011 - November 2011
Job Student at North Carolina Agricultural and Technical State University
Industry Public Relations and Communications
Experience
Alorica June 2011 - November 2011
Convergys April 2007 - July 2007
Comminication Solutions Technology (CST) September 2002 - September 2004
Education
North Carolina Agricultural and Technical State University 2011 — 2015
Bachelor of Arts (BA), Public Relations/Image Management
Coastal Carolina Community College 2008 — 2010
Associate of Arts (AA), Communication, General
Alorica June 2011 - November 2011
Convergys April 2007 - July 2007
Comminication Solutions Technology (CST) September 2002 - September 2004
Education
North Carolina Agricultural and Technical State University 2011 — 2015
Bachelor of Arts (BA), Public Relations/Image Management
Coastal Carolina Community College 2008 — 2010
Associate of Arts (AA), Communication, General
Amit Shankardass Amit Shankardass's Alorica Experience August 2011 - July 2013
Job Global Marketing Executive
Industry Outsourcing/Offshoring
Experience
Teleperformance August 2013 - Present
Alorica August 2011 - July 2013
Sitel October 2000 - August 2011
ClientLogic (now Sitel) October 2000 - 2007
DecisionOne March 1998 - October 2000
QuickStart Technologies March 1993 - March 1998
Skills
Business Development, Product Management, Outsourcing, Marketing Strategy, Leadership, CRM, Strategic Planning, Business Intelligence, Sales, BPO, Corporate Communications, Call Center, Executive Management, Lead Generation, Offshoring, Demand Generation, Media Relations
Education
University of Louisiana at Monroe 1990 — 1993
MBA
Delhi University 1987 — 1990
Bachelor of Science
Modern School 1980 — 1987
Teleperformance August 2013 - Present
Alorica August 2011 - July 2013
Sitel October 2000 - August 2011
ClientLogic (now Sitel) October 2000 - 2007
DecisionOne March 1998 - October 2000
QuickStart Technologies March 1993 - March 1998
Skills
Business Development, Product Management, Outsourcing, Marketing Strategy, Leadership, CRM, Strategic Planning, Business Intelligence, Sales, BPO, Corporate Communications, Call Center, Executive Management, Lead Generation, Offshoring, Demand Generation, Media Relations
Education
University of Louisiana at Monroe 1990 — 1993
MBA
Delhi University 1987 — 1990
Bachelor of Science
Modern School 1980 — 1987
Marcine (Marcine Rodgers) Hane Marcine (Marcine Rodgers) Hane's Alorica Experience March 2014 - Present
Job Student at Colorado Technical University
Industry Hospital & Health Care
Experience
Alorica March 2014 - Present
Dynamic Transit December 2010 - May 2011
Alorica 2008 - 2008
Skills
Medical Terminology, HIPAA, Medical Billing, Medical Records, EHR, CPT, Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Patient Safety, Computer Proficiency, Microsoft Office, Microsoft Word, Microsoft Excel, Team Management, Time Management, Customer Support, Medical Administrative...
Education
Colorado Technical University 2014 — 2015
Bachelors of Science, Health Care Management
Colorado Technical University 2012 — 2013
Associate of Science (AS), Health/Health Care Administration/Management, 3.76
Topeka West High School 1991 — 1994
Alorica March 2014 - Present
Dynamic Transit December 2010 - May 2011
Alorica 2008 - 2008
Skills
Medical Terminology, HIPAA, Medical Billing, Medical Records, EHR, CPT, Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Patient Safety, Computer Proficiency, Microsoft Office, Microsoft Word, Microsoft Excel, Team Management, Time Management, Customer Support, Medical Administrative...
Education
Colorado Technical University 2014 — 2015
Bachelors of Science, Health Care Management
Colorado Technical University 2012 — 2013
Associate of Science (AS), Health/Health Care Administration/Management, 3.76
Topeka West High School 1991 — 1994
Michael Crothers Michael Crothers's Alorica Experience April 2013 - August 2013
Job IT Support
Industry Information Technology and Services
Experience
Dish Network August 2013 - Present
Alorica April 2013 - August 2013
Lee County School District October 2012 - April 2013
High Tech North August 2012 - April 2013
Lee County School Disrtict March 2011 - July 2011
G4S Secure Solutions August 2008 - March 2011
Skills
Security, Troubleshooting, Microsoft Office, Technical Support, Network Administration, Software Installation, Leadership, Cisco Technologies, Switches, Human Resources, Routers, Cisco IOS, Windows 7, Windows, Windows 8
Education
American Military University
BS in IT Management, Information Technology
Community College of the Air Force
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Edison State Community College
Associate of Arts (AA), General Studies
Dish Network August 2013 - Present
Alorica April 2013 - August 2013
Lee County School District October 2012 - April 2013
High Tech North August 2012 - April 2013
Lee County School Disrtict March 2011 - July 2011
G4S Secure Solutions August 2008 - March 2011
Skills
Security, Troubleshooting, Microsoft Office, Technical Support, Network Administration, Software Installation, Leadership, Cisco Technologies, Switches, Human Resources, Routers, Cisco IOS, Windows 7, Windows, Windows 8
Education
American Military University
BS in IT Management, Information Technology
Community College of the Air Force
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Edison State Community College
Associate of Arts (AA), General Studies
Yolanda Rodgers Yolanda Rodgers's Alorica Experience August 2015 - Present
Job Customer Service Representative at Alorica
Industry Writing and Editing
Experience
Alorica August 2015 - Present
Finish Line May 2012 - January 2015
Charlotte Russe November 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, PowerPoint, Leadership, Microsoft Word, Management, Sales, English Literature, English Grammar, Research, Creative Writing, Client Relations, Volunteering, Money Management, Multi-line Phone, Community Outreach, Retail, Communication, Easily Adaptable, Skilled Multi-tasker, Client Rapport, Shipping & Receiving, WordPress, Social Media, Blogging
Education
Clark Atlanta University 2012 — 2015
Bachelor of Arts (B.A.), English Language and Literature, General
University of South Alabama 2006 — 2010
Alorica August 2015 - Present
Finish Line May 2012 - January 2015
Charlotte Russe November 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, PowerPoint, Leadership, Microsoft Word, Management, Sales, English Literature, English Grammar, Research, Creative Writing, Client Relations, Volunteering, Money Management, Multi-line Phone, Community Outreach, Retail, Communication, Easily Adaptable, Skilled Multi-tasker, Client Rapport, Shipping & Receiving, WordPress, Social Media, Blogging
Education
Clark Atlanta University 2012 — 2015
Bachelor of Arts (B.A.), English Language and Literature, General
University of South Alabama 2006 — 2010
Theresa Brisentine's Alorica Experience June 2012 - March 2013
Job Civil Administrative Assistant & Front Desk Receptionist at TLM Associates
Industry Accounting
Experience
TLM Associates, Inc. June 2014 - Present
TLM Associates February 2014 - Present
Apria Healthcare July 2013 - February 2014
Alorica June 2012 - March 2013
Convergys August 2010 - February 2011
Hwy 55 Burgers, Shakes & Fries March 2010 - August 2010
Marriott International October 2009 - January 2010
Kmart Corporation February 2009 - September 2009
Hwy 55 Burgers, Shakes & Fries May 2005 - February 2009
Skills
Call Center, Customer Satisfaction, Customer Experience, Telephone Skills, Data Entry, Customer Support, 10 Key, Customer Service, Windows 7, XP, Phone Etiquette, Internet Explorer, Time Management, Outlook, Receptionist Duties, Microsoft Office 2007, Office Equipment, Clerical Skills, Teamwork, Microsoft Word, PowerPoint, Multi-line Phone, Administrative..., Microsoft Excel, Training, Leadership, Event Planning
Education
Coastal Carolina Community College 2011 — 2013
Associate's degree, Office Management and Supervision, 4.0
White Oak High School 2002 — 2005
Diploma, General Studies
TLM Associates, Inc. June 2014 - Present
TLM Associates February 2014 - Present
Apria Healthcare July 2013 - February 2014
Alorica June 2012 - March 2013
Convergys August 2010 - February 2011
Hwy 55 Burgers, Shakes & Fries March 2010 - August 2010
Marriott International October 2009 - January 2010
Kmart Corporation February 2009 - September 2009
Hwy 55 Burgers, Shakes & Fries May 2005 - February 2009
Skills
Call Center, Customer Satisfaction, Customer Experience, Telephone Skills, Data Entry, Customer Support, 10 Key, Customer Service, Windows 7, XP, Phone Etiquette, Internet Explorer, Time Management, Outlook, Receptionist Duties, Microsoft Office 2007, Office Equipment, Clerical Skills, Teamwork, Microsoft Word, PowerPoint, Multi-line Phone, Administrative..., Microsoft Excel, Training, Leadership, Event Planning
Education
Coastal Carolina Community College 2011 — 2013
Associate's degree, Office Management and Supervision, 4.0
White Oak High School 2002 — 2005
Diploma, General Studies
William Wilder William Wilder's Alorica Experience March 2015 - Present
Job Samsung Technical Support agent at Alorica
Industry Research
Experience
Alorica March 2015 - Present
Ravenwood Antiques and Collectables November 2010 - June 2015
Colmex - Taco Bell May 2006 - November 2010
Kroger - King Soopers October 2008 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Works Weekends, Team Management, Self-management, Research, Teamwork, Social Media, Creative Troubleshooting, Public Speaking, English, HTML 5, Team Leadership, Online Research, Online Marketing, International Business, International Marketing, Computer Building, Market Research, Asset Allocation, Customer Satisfaction, Customer Retention, Problem Solving, Interpersonal..., Troubleshooting, Electronic..., Shipping & Receiving, Data Entry, Windows, Linux, C++, Photoshop
Education
Colorado Technical University 2013 — 2015
Bachelor of Science in Computer Engineering, Computer Engineering
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Business Management, 3.0
Alorica March 2015 - Present
Ravenwood Antiques and Collectables November 2010 - June 2015
Colmex - Taco Bell May 2006 - November 2010
Kroger - King Soopers October 2008 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Works Weekends, Team Management, Self-management, Research, Teamwork, Social Media, Creative Troubleshooting, Public Speaking, English, HTML 5, Team Leadership, Online Research, Online Marketing, International Business, International Marketing, Computer Building, Market Research, Asset Allocation, Customer Satisfaction, Customer Retention, Problem Solving, Interpersonal..., Troubleshooting, Electronic..., Shipping & Receiving, Data Entry, Windows, Linux, C++, Photoshop
Education
Colorado Technical University 2013 — 2015
Bachelor of Science in Computer Engineering, Computer Engineering
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Business Management, 3.0
Danielle Jorgenson Danielle Jorgenson's Alorica Experience March 2012 - August 2012
Job Full time student at Clary Sage College
Industry Consumer Services
Experience
Clary Sage College April 2014 - Present
Party City October 2013 - February 2014
Target March 2013 - August 2013
Alorica March 2012 - August 2012
Skills
Sales, Customer Service, Technical Support, Call Centers, Customer Satisfaction, Data Entry, Troubleshooting, Computer Hardware, Windows 7, Outlook, Microsoft Office, Computer Repair
Education
Clary Sage College 2014 — 2015
Cosmetology/Cosmetologist, General
South Plains College 2002 — 2003
Criminalistics and Criminal Science
Coronado 1999 — 2002
High School diploma
Community Care College
Clary Sage College April 2014 - Present
Party City October 2013 - February 2014
Target March 2013 - August 2013
Alorica March 2012 - August 2012
Skills
Sales, Customer Service, Technical Support, Call Centers, Customer Satisfaction, Data Entry, Troubleshooting, Computer Hardware, Windows 7, Outlook, Microsoft Office, Computer Repair
Education
Clary Sage College 2014 — 2015
Cosmetology/Cosmetologist, General
South Plains College 2002 — 2003
Criminalistics and Criminal Science
Coronado 1999 — 2002
High School diploma
Community Care College
Max Girouard Max Girouard's Alorica Experience 2009 - 2010
Job Computer Repair Tech
Industry Outsourcing/Offshoring
Experience
Unemployed January 2012 - Present
Alorica 2009 - 2010
Skills
Troubleshooting, Computer Repair, Computer Building, Microsoft Operating..., Windows Server, Server Maintenance, Backup & Recovery...
Education
College of the Siskiyous 2012 — 2013
N/A, Network Hardware/Software
Dayton Job Corps Center 2012 — 2013
CompTIA A+ Certification, Computer Repair
Unemployed January 2012 - Present
Alorica 2009 - 2010
Skills
Troubleshooting, Computer Repair, Computer Building, Microsoft Operating..., Windows Server, Server Maintenance, Backup & Recovery...
Education
College of the Siskiyous 2012 — 2013
N/A, Network Hardware/Software
Dayton Job Corps Center 2012 — 2013
CompTIA A+ Certification, Computer Repair
Ashley Abboud Ashley Abboud's Alorica Experience June 2013 - Present
Job Client Operations Program Manager – Social Media Program at Alorica
Industry Marketing and Advertising
Experience
Alorica June 2013 - Present
Alorica June 2012 - June 2013
Complete Music Video Photo April 2011 - September 2012
Fashion Cleaners August 2009 - April 2011
infoUSA 2005 - 2007
Skills
Social Media, Google Analytics, Blogging, Google Adwords, Email Strategy, Email Marketing, Marketing Strategy, Social Media Marketing, Online Advertising, SEO, Digital Marketing, Marketing Communications, Direct Marketing, Social Networking, SEM, Digital Media, Online Marketing, Multi-channel Marketing, Lead Generation, Public Relations, Direct Mail, WordPress, Marketing, Web Analytics, CRM, Advertising, Integrated Marketing, PPC, Marketing Management, Mobile Marketing, Market Planning, New Media, B2B, Customer Acquisition, B2B Marketing, Database Marketing, Web Marketing, Strategic Partnerships, Marketing Research
Education
Creighton University 1999 — 2004
BA, English
Alorica June 2013 - Present
Alorica June 2012 - June 2013
Complete Music Video Photo April 2011 - September 2012
Fashion Cleaners August 2009 - April 2011
infoUSA 2005 - 2007
Skills
Social Media, Google Analytics, Blogging, Google Adwords, Email Strategy, Email Marketing, Marketing Strategy, Social Media Marketing, Online Advertising, SEO, Digital Marketing, Marketing Communications, Direct Marketing, Social Networking, SEM, Digital Media, Online Marketing, Multi-channel Marketing, Lead Generation, Public Relations, Direct Mail, WordPress, Marketing, Web Analytics, CRM, Advertising, Integrated Marketing, PPC, Marketing Management, Mobile Marketing, Market Planning, New Media, B2B, Customer Acquisition, B2B Marketing, Database Marketing, Web Marketing, Strategic Partnerships, Marketing Research
Education
Creighton University 1999 — 2004
BA, English
Monea Carter's Alorica Experience February 2013 - May 2013
Job Guest Services Representative at Extended Stay America
Industry Hospital & Health Care
Experience
Extended Stay America August 2015 - Present
Alluring Prestige PR April 2013 - Present
Jiffy Lube International May 2014 - September 2014
Alorica February 2013 - May 2013
Ameriplan August 2012 - February 2013
Orthopedic & Spine Surgery of Atlanta July 2011 - December 2011
Everest Institute of Marietta 2011 - 2011
BrandsMart USA November 2010 - December 2010
Sandy Springs Pediatrics September 2008 - January 2009
Empire Solutions, LLC January 2008 - April 2008
Skills
Office Administration, Medisoft, Medical Manager, Microsoft Excel, Microsoft Word, QuickBooks, Collections, Medical Terminology, Medical Coding, Appeals, Cpr Certified, Typing, Multi Tasking, Critical Thinking, Creative Problem Solving, Telephone Skills, Customer Service, Healthcare, Accounts Receivable, Data Entry
Education
Colorado Technical University-Online 2013 — 2016
Bachelor's Degree, Health/Health Care Administration/Management, N/A
Everest Institute of Marietta 2010 — 2011
Certified Medical Administrative Assistant, Medical Office Management/Administration, 4.0
Extended Stay America August 2015 - Present
Alluring Prestige PR April 2013 - Present
Jiffy Lube International May 2014 - September 2014
Alorica February 2013 - May 2013
Ameriplan August 2012 - February 2013
Orthopedic & Spine Surgery of Atlanta July 2011 - December 2011
Everest Institute of Marietta 2011 - 2011
BrandsMart USA November 2010 - December 2010
Sandy Springs Pediatrics September 2008 - January 2009
Empire Solutions, LLC January 2008 - April 2008
Skills
Office Administration, Medisoft, Medical Manager, Microsoft Excel, Microsoft Word, QuickBooks, Collections, Medical Terminology, Medical Coding, Appeals, Cpr Certified, Typing, Multi Tasking, Critical Thinking, Creative Problem Solving, Telephone Skills, Customer Service, Healthcare, Accounts Receivable, Data Entry
Education
Colorado Technical University-Online 2013 — 2016
Bachelor's Degree, Health/Health Care Administration/Management, N/A
Everest Institute of Marietta 2010 — 2011
Certified Medical Administrative Assistant, Medical Office Management/Administration, 4.0
Laura Zuver's Alorica Experience July 2015 - Present
Job Let me capture all of your priceless moments.
Industry Photography
Experience
Alorica July 2015 - Present
Laura Zuver Photography April 2015 - Present
Bee First Primary Home Care May 2014 - February 2015
St. Mary's Academy August 2013 - December 2014
Unemployed Medical Records Coding July 2012 - November 2012
ACE 21st Century 2011 - 2012
Pantry Stores Inc. December 2010 - August 2011
Exclusive Home Health and Hospice June 2010 - July 2011
Christus Spohn Hospital Beeville June 2008 - July 2009
CHRISTUS Health 2008 - 2009
Skills
Learning Quickly, Dedication to work, Medical Records, ICD-9, ICD-10, CPT, Medical Terminology, Medical Billing, Medical Transcription, Medical Coding, Pharmacology, Pathophysiology, HIPAA, Legal Aspects, Encoders, Medical Office, Phone Etiquette, Internet, Medisoft, Meditech, Vital Signs, Cpr Certified, Photography, HCPCS, Health Insurance, OSHA, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Marketing, Healthcare, Training, PowerPoint, Outlook, Public Speaking
Education
Coastal Bend College 2009 — 2011
AAS, Health Information/Medical Record Coding Specialization
Three Rivers High School 1998 — 2002
High School Diploma
Alorica July 2015 - Present
Laura Zuver Photography April 2015 - Present
Bee First Primary Home Care May 2014 - February 2015
St. Mary's Academy August 2013 - December 2014
Unemployed Medical Records Coding July 2012 - November 2012
ACE 21st Century 2011 - 2012
Pantry Stores Inc. December 2010 - August 2011
Exclusive Home Health and Hospice June 2010 - July 2011
Christus Spohn Hospital Beeville June 2008 - July 2009
CHRISTUS Health 2008 - 2009
Skills
Learning Quickly, Dedication to work, Medical Records, ICD-9, ICD-10, CPT, Medical Terminology, Medical Billing, Medical Transcription, Medical Coding, Pharmacology, Pathophysiology, HIPAA, Legal Aspects, Encoders, Medical Office, Phone Etiquette, Internet, Medisoft, Meditech, Vital Signs, Cpr Certified, Photography, HCPCS, Health Insurance, OSHA, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Marketing, Healthcare, Training, PowerPoint, Outlook, Public Speaking
Education
Coastal Bend College 2009 — 2011
AAS, Health Information/Medical Record Coding Specialization
Three Rivers High School 1998 — 2002
High School Diploma
Megan Noel Megan Noel's Alorica Experience June 2007 - May 2008
Job Systems Analyst III, Vencore, Inc.
Industry Defense & Space
Experience
Vencore Inc. March 2014 - Present
QinetiQ North America April 2012 - March 2014
Alorica June 2007 - May 2008
Alorica June 2006 - March 2008
Alorica April 2007 - June 2007
Alorica August 2005 - June 2006
DynCorp International November 2003 - December 2004
RC Kennels June 2003 - October 2004
Cottonwood Theaters February 2001 - February 2003
Skills
Security Clearance, Visio, Testing, Help Desk Support, Technical Support, Microsoft Office, Customer Service, UAV, Army Aviation..., Microsoft SQL Server, PowerPoint, SharePoint, Journalism, Proofreading, Software Documentation, Troubleshooting, Military Operations, Military Experience, Aerospace
Education
University of Alabama in Huntsville 2013 — 2017
Bachelor's Degree, Psychology
Cloud County Community College 2000 — 2002
Secondary Education and Teaching
Chapman High School 1997 — 2001
High School
Vencore Inc. March 2014 - Present
QinetiQ North America April 2012 - March 2014
Alorica June 2007 - May 2008
Alorica June 2006 - March 2008
Alorica April 2007 - June 2007
Alorica August 2005 - June 2006
DynCorp International November 2003 - December 2004
RC Kennels June 2003 - October 2004
Cottonwood Theaters February 2001 - February 2003
Skills
Security Clearance, Visio, Testing, Help Desk Support, Technical Support, Microsoft Office, Customer Service, UAV, Army Aviation..., Microsoft SQL Server, PowerPoint, SharePoint, Journalism, Proofreading, Software Documentation, Troubleshooting, Military Operations, Military Experience, Aerospace
Education
University of Alabama in Huntsville 2013 — 2017
Bachelor's Degree, Psychology
Cloud County Community College 2000 — 2002
Secondary Education and Teaching
Chapman High School 1997 — 2001
High School
Leia Hill's Alorica Experience October 2014 - Present
Job customer service representative at Alorica
Industry
Experience
Alorica October 2014 - Present
Early Childhood Connections August 2014 - October 2014
childrens haven November 2013 - August 2014
WellPoint July 2007 - April 2010
Convergys January 2005 - July 2007
Skills
Microsoft Office, Grant Writing, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Research, Outlook, Process Improvement
Education
Community College of Denver 2011 — 2013
Bachelor of Applied Science (BASc), Early Childhood Education and Teaching
Western State Colorado University 2003 — 2004
Elementary Education and Teaching
Eagle Rock School 1999 — 2003
Diploma
Alorica October 2014 - Present
Early Childhood Connections August 2014 - October 2014
childrens haven November 2013 - August 2014
WellPoint July 2007 - April 2010
Convergys January 2005 - July 2007
Skills
Microsoft Office, Grant Writing, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Research, Outlook, Process Improvement
Education
Community College of Denver 2011 — 2013
Bachelor of Applied Science (BASc), Early Childhood Education and Teaching
Western State Colorado University 2003 — 2004
Elementary Education and Teaching
Eagle Rock School 1999 — 2003
Diploma
Chris Bouissiere Chris Bouissiere's Alorica Experience January 2013 - October 2013
Job Desktop Administrator at St. John Knits
Industry Information Technology and Services
Experience
St. John Knits October 2013 - Present
Alorica January 2013 - October 2013
Alorica (American Honda Motors) March 2010 - January 2013
DSS Staffing Inc. (American Honda Motors) August 2007 - March 2010
Lee Patton Construction Services May 2003 - August 2007
Skills
Customer Service, Customer Support, Computer Hardware, Call Centers, Customer Satisfaction, Customer Experience, Computer Maintenance, CRM, Computer Repair, Hardware, Computer Science, Computers, Software Installation, Technical Support, Sales, Vendor Management, Leadership, Troubleshooting, Microsoft Office
Education
Coastline Community College 2011 — 2012
Computer and Information Sciences and Support Services, 3.5
La Entrada High School 2001 — 2005
St. John Knits October 2013 - Present
Alorica January 2013 - October 2013
Alorica (American Honda Motors) March 2010 - January 2013
DSS Staffing Inc. (American Honda Motors) August 2007 - March 2010
Lee Patton Construction Services May 2003 - August 2007
Skills
Customer Service, Customer Support, Computer Hardware, Call Centers, Customer Satisfaction, Customer Experience, Computer Maintenance, CRM, Computer Repair, Hardware, Computer Science, Computers, Software Installation, Technical Support, Sales, Vendor Management, Leadership, Troubleshooting, Microsoft Office
Education
Coastline Community College 2011 — 2012
Computer and Information Sciences and Support Services, 3.5
La Entrada High School 2001 — 2005
Paris Butler Paris Butler's Alorica Experience September 2013 - December 2013
Job CoFounder and C.E.O. of Publishing at Unruly Kingdom L.L.C./Motivational Speaker/Author
Industry Fine Art
Experience
Hertz March 2014 - July 2014
Alorica September 2013 - December 2013
Boys & Girls Clubs of America December 2008 - June 2011
Education
University of North Carolina at Charlotte 2011 — 2014
Bachelor's Degree, Psychology
Coastal Carolina Community College 2009 — 2011
Associate's Degree, Pre-Psychology
Hertz March 2014 - July 2014
Alorica September 2013 - December 2013
Boys & Girls Clubs of America December 2008 - June 2011
Education
University of North Carolina at Charlotte 2011 — 2014
Bachelor's Degree, Psychology
Coastal Carolina Community College 2009 — 2011
Associate's Degree, Pre-Psychology
Sarah Ibarra Bumann's Alorica Experience 2013 - Present
Job Area Manager Service Management at Alorica
Industry Telecommunications
Experience
Alorica 2013 - Present
Mr. Nice Guy Home Finishings March 2012 - January 2013
Ibarra-Bumann Professional Services January 2007 - January 2012
Bristol Properties, Inc. January 2006 - January 2007
Richard Bumann Consulting Services January 2004 - January 2006
Verizon Wireless January 2002 - April 2004
Skills
Customer Satisfaction, Customer Service, Customer Experience, Sales, Customer Retention, Sales Management, Customer Support, Long-term Customer..., Event Management, Team Management, Social Media Marketing, Social Networking, Social Skills, Multi Tasking, Customer Engagement, Cellular Communications, Key Account Management, Reporting Metrics, Training & Development, Account Maintenance, Management, Training, Telecommunications, Team Leadership, B2B, CRM, Account Management, Leadership, Call Centers
Education
Columbia College 2009 — 2011
Business Administration and Management, General
Papillion Lavista High 1994 — 1997
Alorica 2013 - Present
Mr. Nice Guy Home Finishings March 2012 - January 2013
Ibarra-Bumann Professional Services January 2007 - January 2012
Bristol Properties, Inc. January 2006 - January 2007
Richard Bumann Consulting Services January 2004 - January 2006
Verizon Wireless January 2002 - April 2004
Skills
Customer Satisfaction, Customer Service, Customer Experience, Sales, Customer Retention, Sales Management, Customer Support, Long-term Customer..., Event Management, Team Management, Social Media Marketing, Social Networking, Social Skills, Multi Tasking, Customer Engagement, Cellular Communications, Key Account Management, Reporting Metrics, Training & Development, Account Maintenance, Management, Training, Telecommunications, Team Leadership, B2B, CRM, Account Management, Leadership, Call Centers
Education
Columbia College 2009 — 2011
Business Administration and Management, General
Papillion Lavista High 1994 — 1997
Yazmin Roman Yazmin Roman's Alorica Experience August 2007 - Present
Job Talent Acquisition Specialist North Star Staffing Solution Recruiting Accountants North Carolina
Industry Human Resources
Experience
North Star Staffing Solutions June 2015 - Present
Alorica August 2007 - Present
A variety of experience in : January 1999 - Present
ManpowerGroup 2015 - 2015
The Family Practice August 2005 - August 2006
Skills
Management, Budgets, Negotiation, Employee Relations, Call Centers, Recruiting, Talent Acquisition, Human Resources, Performance Management, HRIS, Customer Service, Employee Engagement, Onboarding, Technical Recruiting, Applicant Tracking..., Recruitment-to-Recruitme..., Outsourcing, Networking, Internet Recruiting, Internet Resources, Sourcing, Staffing Services, Contract Recruitment, Awesomeness, Bilingual-English/Spanis..., Seminar Marketing, Marketing, Training, Leadership, Coaching, Interviews, Team Building, Process Improvement, Sales, Temporary Placement, Team Leadership, Microsoft Office, Customer Retention, Microsoft Excel, Customer Satisfaction, Time Management, Vendor Management, Leadership Development, Strategic Planning, Program Management, Employee Training, Account Management, Hiring, Project Management, Employee Benefits
Education
Chattahoochee Technical College 2012 — 2013
Diploma, Master Cosmetoloty, 4.0
Pontifica Universidad Catolica de Puerto Rico 1996 — 1998
Computer Management
North Star Staffing Solutions June 2015 - Present
Alorica August 2007 - Present
A variety of experience in : January 1999 - Present
ManpowerGroup 2015 - 2015
The Family Practice August 2005 - August 2006
Skills
Management, Budgets, Negotiation, Employee Relations, Call Centers, Recruiting, Talent Acquisition, Human Resources, Performance Management, HRIS, Customer Service, Employee Engagement, Onboarding, Technical Recruiting, Applicant Tracking..., Recruitment-to-Recruitme..., Outsourcing, Networking, Internet Recruiting, Internet Resources, Sourcing, Staffing Services, Contract Recruitment, Awesomeness, Bilingual-English/Spanis..., Seminar Marketing, Marketing, Training, Leadership, Coaching, Interviews, Team Building, Process Improvement, Sales, Temporary Placement, Team Leadership, Microsoft Office, Customer Retention, Microsoft Excel, Customer Satisfaction, Time Management, Vendor Management, Leadership Development, Strategic Planning, Program Management, Employee Training, Account Management, Hiring, Project Management, Employee Benefits
Education
Chattahoochee Technical College 2012 — 2013
Diploma, Master Cosmetoloty, 4.0
Pontifica Universidad Catolica de Puerto Rico 1996 — 1998
Computer Management
Neeta Virmani Neeta Virmani's Alorica Experience November 2013 - Present
Job Customers First Always
Industry Human Resources
Experience
Alorica November 2013 - Present
Positive Moves April 2012 - August 2013
Gurgaon April 2011 - March 2012
Genpact India February 2009 - December 2010
Genpact India April 2007 - February 2009
GECIS April 2004 - March 2006
ING Vysya Life Insurance March 2001 - April 2004
Tulip Tissues December 1995 - January 2000
Skills
Learning and..., Content Developement, Training Delivery, Project Management, People Skills, Executive Search, Global Talent..., Talent Mapping, Talent Management, Vendor Management, Content Development, Performance analysis, Gap Analysis, Assessment Centre, Coaching and Mentoring, TNA, Process Improvement, Employee Engagement, Human Resources, Assessment Center, Recruiting, Benefits Negotiation, Training, Management, Employee Training, Business Development, Performance Appraisal, Talent Acquisition, Technical Recruiting, Performance Management, HR Consulting, Screening, Recruitments, BPO, Sourcing, Personnel Management, HR Policies, Leadership, Screening Resumes, Employee Relations, Soft Skills, Contract Recruitment, Team Management, HRIS, Onboarding
Education
Delhi University
Bachelor's degree, English Honours
Holy Child School
High School
Alorica November 2013 - Present
Positive Moves April 2012 - August 2013
Gurgaon April 2011 - March 2012
Genpact India February 2009 - December 2010
Genpact India April 2007 - February 2009
GECIS April 2004 - March 2006
ING Vysya Life Insurance March 2001 - April 2004
Tulip Tissues December 1995 - January 2000
Skills
Learning and..., Content Developement, Training Delivery, Project Management, People Skills, Executive Search, Global Talent..., Talent Mapping, Talent Management, Vendor Management, Content Development, Performance analysis, Gap Analysis, Assessment Centre, Coaching and Mentoring, TNA, Process Improvement, Employee Engagement, Human Resources, Assessment Center, Recruiting, Benefits Negotiation, Training, Management, Employee Training, Business Development, Performance Appraisal, Talent Acquisition, Technical Recruiting, Performance Management, HR Consulting, Screening, Recruitments, BPO, Sourcing, Personnel Management, HR Policies, Leadership, Screening Resumes, Employee Relations, Soft Skills, Contract Recruitment, Team Management, HRIS, Onboarding
Education
Delhi University
Bachelor's degree, English Honours
Holy Child School
High School
Shaquana Floyd's Alorica Experience October 2008 - May 2012
Job HR Specialist
Industry Human Resources
Experience
ITT Technical Institute January 2015 - Present
Jet Express tax service July 2012 - Present
Beacon Staffing Alternatives June 2012 - December 2014
Alorica October 2008 - May 2012
Skills
Human Resources, Office Administration, Notary Public, Coats integrated..., Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Certified Tax Consultant, Training, Time Management, Management, Leadership, Recruiting, Administration, Interviews, Temporary Placement, Career Development, Team Building, Data Entry
Education
Clark Atlanta University 2007 — 2011
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Clark Atlanta University 2007 — 2011
Bachelor of Arts (B.A.), Business Administration- Human Resource and Management
ITT Technical Institute January 2015 - Present
Jet Express tax service July 2012 - Present
Beacon Staffing Alternatives June 2012 - December 2014
Alorica October 2008 - May 2012
Skills
Human Resources, Office Administration, Notary Public, Coats integrated..., Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Certified Tax Consultant, Training, Time Management, Management, Leadership, Recruiting, Administration, Interviews, Temporary Placement, Career Development, Team Building, Data Entry
Education
Clark Atlanta University 2007 — 2011
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Clark Atlanta University 2007 — 2011
Bachelor of Arts (B.A.), Business Administration- Human Resource and Management
Ryan Grogan Ryan Grogan's Alorica Experience June 2010 - December 2011
Job Web Admin at iVape Electronic Cigarettes
Industry Computer Software
Experience
iVape Electronic Cigarettes September 2012 - Present
Alorica June 2010 - December 2011
Skills
SQL, JavaScript, CSS, PHP, MySQL, Linux, HTML, Technical Support
Education
Coastal Carolina University 2012 — 2014
Bachelor of Science (BS), Information Systems
Greenville Technical College 2008 — 2011
Associate of Applied Science, Computer Science
iVape Electronic Cigarettes September 2012 - Present
Alorica June 2010 - December 2011
Skills
SQL, JavaScript, CSS, PHP, MySQL, Linux, HTML, Technical Support
Education
Coastal Carolina University 2012 — 2014
Bachelor of Science (BS), Information Systems
Greenville Technical College 2008 — 2011
Associate of Applied Science, Computer Science
Dominick Journey Dominick Journey's Alorica Experience 2012 - Present
Job Freelance portrait artist and caricaturist
Industry Information Technology and Services
Experience
Manpower/Comcast Retention August 2012 - Present
Alorica 2012 - Present
Deluxe Corporation May 2012 - July 2012
Alorica Inc January 2012 - March 2012
Community College of Denver January 2010 - September 2010
Atmel Corporation March 1996 - August 1998
Skills
Customer Service, Microsoft Office, Troubleshooting, Computer Hardware, Windows 7, Call Center, Windows, XP, Team Leadership, Access, Microsoft Excel, PowerPoint, Microsoft Word, Technical Support
Education
Community College of Denver 2010 — 2010
Graphic Design
Grand Mesa High School 1994 — 1996
High School Diploma
Grand Mesa High School 1994 — 1996
Manpower/Comcast Retention August 2012 - Present
Alorica 2012 - Present
Deluxe Corporation May 2012 - July 2012
Alorica Inc January 2012 - March 2012
Community College of Denver January 2010 - September 2010
Atmel Corporation March 1996 - August 1998
Skills
Customer Service, Microsoft Office, Troubleshooting, Computer Hardware, Windows 7, Call Center, Windows, XP, Team Leadership, Access, Microsoft Excel, PowerPoint, Microsoft Word, Technical Support
Education
Community College of Denver 2010 — 2010
Graphic Design
Grand Mesa High School 1994 — 1996
High School Diploma
Grand Mesa High School 1994 — 1996
Goldsborough Farrow III Goldsborough Farrow III's Alorica Experience August 2009 - June 2010
Job FAA AMT/Machinist
Industry Aviation & Aerospace
Experience
K&l microwave April 2014 - Present
Lockheed Martin Aeronautics June 2011 - January 2012
DIRECTV June 2010 - March 2011
Alorica August 2009 - June 2010
Vermeer Manufacturing August 2005 - August 2009
Triad Holdings March 2001 - June 2009
Knoxville Manipulable Airport April 2006 - March 2009
GB's Marketplace September 2005 - November 2006
GKN Sinter Metals August 2000 - July 2005
St. Marys Municipal Airport April 1999 - June 2005
Skills
Assembly, CNC, Quality Assurance, Aircraft, Problem Solving, Six Sigma, Lean Manufacturing, Word, Excel, Microsoft Office, Customer Relations, Troubleshooting, Manufacturing, Outlook, Aerospace, Aircraft Maintenance, Aviation, Commercial Aviation, Continuous Improvement, Customer Service, Electronics, Microsoft Excel, Microsoft Word, Process Improvement, Program Management, Team Building
Education
Spartan College of Aeronautics and Technology 2009 — 2011
Diploma, Aircraft Maintenance Technician
Colorado Technical University 2008 — 2009
AAS, Infromation Technology
K&l microwave April 2014 - Present
Lockheed Martin Aeronautics June 2011 - January 2012
DIRECTV June 2010 - March 2011
Alorica August 2009 - June 2010
Vermeer Manufacturing August 2005 - August 2009
Triad Holdings March 2001 - June 2009
Knoxville Manipulable Airport April 2006 - March 2009
GB's Marketplace September 2005 - November 2006
GKN Sinter Metals August 2000 - July 2005
St. Marys Municipal Airport April 1999 - June 2005
Skills
Assembly, CNC, Quality Assurance, Aircraft, Problem Solving, Six Sigma, Lean Manufacturing, Word, Excel, Microsoft Office, Customer Relations, Troubleshooting, Manufacturing, Outlook, Aerospace, Aircraft Maintenance, Aviation, Commercial Aviation, Continuous Improvement, Customer Service, Electronics, Microsoft Excel, Microsoft Word, Process Improvement, Program Management, Team Building
Education
Spartan College of Aeronautics and Technology 2009 — 2011
Diploma, Aircraft Maintenance Technician
Colorado Technical University 2008 — 2009
AAS, Infromation Technology
Geof Lickey Geof Lickey's Alorica Experience August 2005 - February 2006
Job Senior Network Administrator
Industry Nonprofit Organization Management
Experience
United Health Centers of The San Joaquin Valley June 2015 - Present
Fresno Economic Opportunities Commission (Fresno EOC) August 2011 - June 2015
People's Care June 2013 - October 2013
Cardiovascular Consultants Heart Center August 2008 - July 2011
BK Lighting October 2007 - April 2008
Tucoemas Federal Credit Union January 2007 - September 2007
Manco Abbott, Inc. June 2006 - December 2006
EMD Networking Services February 2006 - June 2006
Alorica August 2005 - February 2006
Aeroplate Corp July 2004 - February 2006
Skills
A+ Certified, Network + Certified, INET, Security+, Dell PowerEdge Servers, Dell PowerVault, Cisco Technologies, HP Proliant, VoIP, Avid Media Composer, Computer Animation, Adobe Creative Suite, Microsoft Exchange, Microsoft Office, Microsoft SQL Server, Linux, Novell Netware, Mac OS X, Mac OS X Server, Cat 5, Blackberry Enterprise..., AppleTalk, WiFi, Networking, VPN, Management, Project Coordination, Technical Support, Servers, Citrix, Help Desk Support, Troubleshooting, Network Security, Public Speaking, Network Administration
Education
National University 2009 — 2016
Master of Science (M.S.), Management Information Systems, General
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
San Joaquin Valley College-Visalia 2004 — 2004
Associate of Science (A.S.), Information Technology
Reedley College 2001 — 2003
Associate of Science (A.S.), Political Science and Government
College of the Sequoias 1996 — 1998
Associate of Arts (AA), Fine and Studio Arts
United Health Centers of The San Joaquin Valley June 2015 - Present
Fresno Economic Opportunities Commission (Fresno EOC) August 2011 - June 2015
People's Care June 2013 - October 2013
Cardiovascular Consultants Heart Center August 2008 - July 2011
BK Lighting October 2007 - April 2008
Tucoemas Federal Credit Union January 2007 - September 2007
Manco Abbott, Inc. June 2006 - December 2006
EMD Networking Services February 2006 - June 2006
Alorica August 2005 - February 2006
Aeroplate Corp July 2004 - February 2006
Skills
A+ Certified, Network + Certified, INET, Security+, Dell PowerEdge Servers, Dell PowerVault, Cisco Technologies, HP Proliant, VoIP, Avid Media Composer, Computer Animation, Adobe Creative Suite, Microsoft Exchange, Microsoft Office, Microsoft SQL Server, Linux, Novell Netware, Mac OS X, Mac OS X Server, Cat 5, Blackberry Enterprise..., AppleTalk, WiFi, Networking, VPN, Management, Project Coordination, Technical Support, Servers, Citrix, Help Desk Support, Troubleshooting, Network Security, Public Speaking, Network Administration
Education
National University 2009 — 2016
Master of Science (M.S.), Management Information Systems, General
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
San Joaquin Valley College-Visalia 2004 — 2004
Associate of Science (A.S.), Information Technology
Reedley College 2001 — 2003
Associate of Science (A.S.), Political Science and Government
College of the Sequoias 1996 — 1998
Associate of Arts (AA), Fine and Studio Arts
Joshua Corbett's Alorica Experience December 2009 - March 2010
Job Lead Systems Administrator at BlackHawk Industrial
Industry Wholesale
Experience
BlackHawk Industrial November 2012 - Present
Oklahoma Central Credit Union May 2012 - November 2012
OSU Medical Center May 2011 - May 2012
Geeks to the Rescue April 2010 - April 2011
Alorica December 2009 - March 2010
Kummer, Kaempfer, Bonner, Renshaw & Ferrario January 2006 - June 2006
TEKsystems October 2005 - December 2005
Corbett's Computer Repair January 2005 - September 2005
Decision One April 2004 - September 2004
Skills
Active Directory, Help Desk Support, Laptops, Computer Hardware, Windows 7, Troubleshooting, BMC Remedy, XP, Printers, CompTIA Network+, Microsoft Exchange, Technical Support, A+ Certified, Servers, Microsoft Office, Windows Server, Network Administration, Customer Service, Dell Computers, DHCP, System Administration, Disaster Recovery, System Deployment
Education
Tulsa Community College 2010 — 2013
Associates of Applied Science, Information Technology: Cloud Computing
Tulsa Community College 2010 — 2013
Associate of Applied Science, Information Technology: Networking
College of Southern Nevada 2006 — 2008
Associates of Science, Communication
BlackHawk Industrial November 2012 - Present
Oklahoma Central Credit Union May 2012 - November 2012
OSU Medical Center May 2011 - May 2012
Geeks to the Rescue April 2010 - April 2011
Alorica December 2009 - March 2010
Kummer, Kaempfer, Bonner, Renshaw & Ferrario January 2006 - June 2006
TEKsystems October 2005 - December 2005
Corbett's Computer Repair January 2005 - September 2005
Decision One April 2004 - September 2004
Skills
Active Directory, Help Desk Support, Laptops, Computer Hardware, Windows 7, Troubleshooting, BMC Remedy, XP, Printers, CompTIA Network+, Microsoft Exchange, Technical Support, A+ Certified, Servers, Microsoft Office, Windows Server, Network Administration, Customer Service, Dell Computers, DHCP, System Administration, Disaster Recovery, System Deployment
Education
Tulsa Community College 2010 — 2013
Associates of Applied Science, Information Technology: Cloud Computing
Tulsa Community College 2010 — 2013
Associate of Applied Science, Information Technology: Networking
College of Southern Nevada 2006 — 2008
Associates of Science, Communication
Major Samson's Alorica Experience March 2010 - December 2011
Job Call Center Operations
Industry Telecommunications
Experience
Brightstar Corp. April 2015 - Present
Honeywell Smart Grid Solutions May 2014 - April 2015
Honeywell Utility Solutions May 2012 - May 2014
Alorica March 2010 - December 2011
English for Successful Living June 2009 - April 2010
ista North America October 2007 - March 2009
DTE Energy November 2005 - November 2006
DTE Energy September 2003 - November 2005
DTE Energy November 1999 - September 2003
Skills
Call Centers, Management, Leadership, Avaya, Customer Service, Workforce Management, Troubleshooting, Quality Assurance, Process Scheduler, Supervisory Skills, Microsoft Office, Access, Call Center, Outlook, Microsoft Excel, ACD, Policy, Social Media, Mac OS, Writing, IVR, Customer Relations, CTI, Excel, Administration, Scheduling, Windows, PBX, Wireless Networking, Network Administration, Home Automation, Instructional Design, Instructor-led Training, Training Delivery, Process Improvement, Training, Vendor Management, Dashboard Metrics, Team Leadership
Education
Strayer University 2010 — 2011
Bachelors, Business Adminstration
Davenport University-Eastern Region 1995 — 2005
Business Administration
University of Michigan 1987 — 1988
Architecture
Brightstar Corp. April 2015 - Present
Honeywell Smart Grid Solutions May 2014 - April 2015
Honeywell Utility Solutions May 2012 - May 2014
Alorica March 2010 - December 2011
English for Successful Living June 2009 - April 2010
ista North America October 2007 - March 2009
DTE Energy November 2005 - November 2006
DTE Energy September 2003 - November 2005
DTE Energy November 1999 - September 2003
Skills
Call Centers, Management, Leadership, Avaya, Customer Service, Workforce Management, Troubleshooting, Quality Assurance, Process Scheduler, Supervisory Skills, Microsoft Office, Access, Call Center, Outlook, Microsoft Excel, ACD, Policy, Social Media, Mac OS, Writing, IVR, Customer Relations, CTI, Excel, Administration, Scheduling, Windows, PBX, Wireless Networking, Network Administration, Home Automation, Instructional Design, Instructor-led Training, Training Delivery, Process Improvement, Training, Vendor Management, Dashboard Metrics, Team Leadership
Education
Strayer University 2010 — 2011
Bachelors, Business Adminstration
Davenport University-Eastern Region 1995 — 2005
Business Administration
University of Michigan 1987 — 1988
Architecture
Raven Brooks Raven Brooks's Alorica Experience September 2008 - April 2010
Job Restaurants Professional
Industry Restaurants
Experience
Checkers Drive In Restaurants 2010 - 2012
Alorica September 2008 - April 2010
Skills
Customer Service..., Fast Food, Medical Assisting, warehouse, Call Center, Janitorial, Housekeeping, Bookkeeping, Form Filling, Sales Rep Training
Education
Concorde Career College-Memphis 2009 — 2010
certified, Medical/Clinical Assistant
Checkers Drive In Restaurants 2010 - 2012
Alorica September 2008 - April 2010
Skills
Customer Service..., Fast Food, Medical Assisting, warehouse, Call Center, Janitorial, Housekeeping, Bookkeeping, Form Filling, Sales Rep Training
Education
Concorde Career College-Memphis 2009 — 2010
certified, Medical/Clinical Assistant
David Laster David Laster's Alorica Experience January 2005 - September 2005
Job Wireless Sales Manager at Wireless Advocates
Industry Retail
Experience
Wireless Advocates May 2012 - Present
RadioShack February 2011 - February 2012
Verizon Wireless September 2006 - December 2009
Barton County Community College January 2004 - April 2007
Alorica January 2005 - September 2005
Skills
Highly detail oriented, Payroll, Job Coaching, Ten Key, Cash Handling Experience, Petty Cash, Customer Service, Technical Support, Mobile Technology, Windows, Cash Register, Cash Flow Reporting, Hiring Employees, Job Scheduling, Close Attention to..., Retail Sales, Leadership, Training, Management, Sales, Coaching
Education
Colorado Technical University
Degree: B.A. Degree, Business Administration
Wireless Advocates May 2012 - Present
RadioShack February 2011 - February 2012
Verizon Wireless September 2006 - December 2009
Barton County Community College January 2004 - April 2007
Alorica January 2005 - September 2005
Skills
Highly detail oriented, Payroll, Job Coaching, Ten Key, Cash Handling Experience, Petty Cash, Customer Service, Technical Support, Mobile Technology, Windows, Cash Register, Cash Flow Reporting, Hiring Employees, Job Scheduling, Close Attention to..., Retail Sales, Leadership, Training, Management, Sales, Coaching
Education
Colorado Technical University
Degree: B.A. Degree, Business Administration
Lloyd Thynes Lloyd Thynes's Alorica Experience September 2013 - February 2014
Job Student at rasmussen
Industry Hospital & Health Care
Experience
Southwest Airlines November 2014 - April 2015
F/V Aleutian Spirit Inc. April 2014 - August 2014
Alorica September 2013 - February 2014
CEMEX July 2006 - May 2009
Sportsman's Warehouse August 2005 - July 2006
Ruger's H2O Trucking October 2004 - August 2005
US Army October 2002 - October 2004
US Army September 1998 - October 2002
Alaska Airlines July 1995 - August 1998
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, First Aid, Cpr Certified, Training, Sales, Teaching, Team Building, Team Leadership, Social Networking
Education
rasmussen 2011 — 2013
Associate of Science (AS), Medical/Clinical Assistant
Colorado Technical University 2006 — 2008
Criminal Justice and Corrections
Petersburg High School 1991 — 1994
Diploma, General Studies, 3.4
Southwest Airlines November 2014 - April 2015
F/V Aleutian Spirit Inc. April 2014 - August 2014
Alorica September 2013 - February 2014
CEMEX July 2006 - May 2009
Sportsman's Warehouse August 2005 - July 2006
Ruger's H2O Trucking October 2004 - August 2005
US Army October 2002 - October 2004
US Army September 1998 - October 2002
Alaska Airlines July 1995 - August 1998
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, First Aid, Cpr Certified, Training, Sales, Teaching, Team Building, Team Leadership, Social Networking
Education
rasmussen 2011 — 2013
Associate of Science (AS), Medical/Clinical Assistant
Colorado Technical University 2006 — 2008
Criminal Justice and Corrections
Petersburg High School 1991 — 1994
Diploma, General Studies, 3.4
Dave Gregory Dave Gregory's Alorica Experience August 2012 - Present
Job Alorica, where we are creating insanely great customer experiences! Contact me for more information...
Industry Professional Training & Coaching
Experience
Alorica August 2012 - Present
West Business Solutions August 2012 - March 2015
Alorica 2012 - 2015
Inspired Performance Solutions, Inc. July 2011 - August 2012
Qwest Communications January 2008 - June 2011
Qwest Communications June 2001 - January 2008
Qwest April 1996 - June 2001
USWest 1995 - 2000
Skills
Coaching, Sales Process, Performance Management, Managing High..., Self Assessment, Process Development, Sustainability, Team Building, Team Management, Presentation Coaching, Executive Coaching, Problem Solving, Creative Problem Solving, Strategic Planning, Strategic Consulting, Marketing Strategy, Educational Consulting, Educational Leadership, Achieving Results, Call Center, Sales Support, Training Delivery, Change Leadership, Organizational..., Organizational..., Organizational..., Employee Engagement, Performance Improvement, Mentoring, Needs Analysis, Talent Management, Culture Change, Strategic Thinking, Training Skills, Talent Development, Team Leadership, Strategy Development, Cross-functional Team..., Consultative Selling, Customer Retention, Staff Development, Change Management, Customer Experience, Sales Management, Organizational Design, Strategy, Training, Selling, Call Centers, Sales Operations
Education
Creighton University School of Law 1990 — 1993
Juris Doctor, Law
University of Nebraska at Omaha 1987 — 1990
BSBA, Marketing, Communications
Alorica August 2012 - Present
West Business Solutions August 2012 - March 2015
Alorica 2012 - 2015
Inspired Performance Solutions, Inc. July 2011 - August 2012
Qwest Communications January 2008 - June 2011
Qwest Communications June 2001 - January 2008
Qwest April 1996 - June 2001
USWest 1995 - 2000
Skills
Coaching, Sales Process, Performance Management, Managing High..., Self Assessment, Process Development, Sustainability, Team Building, Team Management, Presentation Coaching, Executive Coaching, Problem Solving, Creative Problem Solving, Strategic Planning, Strategic Consulting, Marketing Strategy, Educational Consulting, Educational Leadership, Achieving Results, Call Center, Sales Support, Training Delivery, Change Leadership, Organizational..., Organizational..., Organizational..., Employee Engagement, Performance Improvement, Mentoring, Needs Analysis, Talent Management, Culture Change, Strategic Thinking, Training Skills, Talent Development, Team Leadership, Strategy Development, Cross-functional Team..., Consultative Selling, Customer Retention, Staff Development, Change Management, Customer Experience, Sales Management, Organizational Design, Strategy, Training, Selling, Call Centers, Sales Operations
Education
Creighton University School of Law 1990 — 1993
Juris Doctor, Law
University of Nebraska at Omaha 1987 — 1990
BSBA, Marketing, Communications
Margaret Schlegel Margaret Schlegel's Alorica Experience October 2010 - Present
Job Customer service rep at RYLA Inc.
Industry Outsourcing/Offshoring
Experience
Alorica October 2010 - Present
Univeristy of the Rockies 2009 - 2012
State of Wyoming November 2004 - November 2007
Education
Colorado Christian University 2011 — 2013
Alorica October 2010 - Present
Univeristy of the Rockies 2009 - 2012
State of Wyoming November 2004 - November 2007
Education
Colorado Christian University 2011 — 2013
Matthew Doss Matthew Doss's Alorica Experience March 2009 - July 2009
Job Game Designer
Industry Entertainment
Experience
Independent January 1998 - Present
support.com September 2013 - December 2013
Freelance January 2011 - December 2011
TAO Group April 2010 - December 2010
Alorica March 2009 - July 2009
US Army 2005 - January 2009
US Army April 2001 - January 2009
Skills
Game Development, Game Design, Game Mechanics, Game Theory, Unity3D, Unreal Engine 3, Game Prototyping, Game Testing, Video Games, Adobe Creative Suite, ActionScript, C#, JavaScript, Kismet, Blender, Maya, 3D Studio Max, Pro Tools, Team Leadership, Critical Thinking, Adaptability, Perseverance, Innovativeness, Fast Learner, Physical Security, Security, Windows, Linux, Microsoft Office, Open Office, Writing, Customer Service, Computer Games
Education
University of Advancing Technology 2013 — 2013
Bachelor of Science, Network Security
Los Angeles Film School 2011 — 2012
Associate of Science, Game Production
College of Southern Nevada 2009 — 2010
Forsyth Technical Community College 2001 — 2002
Independent January 1998 - Present
support.com September 2013 - December 2013
Freelance January 2011 - December 2011
TAO Group April 2010 - December 2010
Alorica March 2009 - July 2009
US Army 2005 - January 2009
US Army April 2001 - January 2009
Skills
Game Development, Game Design, Game Mechanics, Game Theory, Unity3D, Unreal Engine 3, Game Prototyping, Game Testing, Video Games, Adobe Creative Suite, ActionScript, C#, JavaScript, Kismet, Blender, Maya, 3D Studio Max, Pro Tools, Team Leadership, Critical Thinking, Adaptability, Perseverance, Innovativeness, Fast Learner, Physical Security, Security, Windows, Linux, Microsoft Office, Open Office, Writing, Customer Service, Computer Games
Education
University of Advancing Technology 2013 — 2013
Bachelor of Science, Network Security
Los Angeles Film School 2011 — 2012
Associate of Science, Game Production
College of Southern Nevada 2009 — 2010
Forsyth Technical Community College 2001 — 2002
Jessica Apjoke's Alorica Experience 2012 - 2013
Job Entry Teacher
Industry Primary/Secondary Education
Experience
Montessori School of Pensacola April 2015 - Present
Red Robin October 2012 - January 2015
Alorica 2012 - 2013
City of Lafayette, Colorado May 2006 - March 2009
Skills
Telecommunications, Wireless, IP, Call Centers, Managed Services, Telephony, Unified Communications, Direct Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Accounts Payable, Accounts Receivable, Accounting, Customer Satisfaction, Communication, Customer Service, Sales, Team Building
Education
Colorado Technical University 2014 — 2016
Bachelor's degree, Accounting and Finance, 3.95 GPA
Colorado Technical University 2010 — 2012
Associate of Science (A.S.), Accounting, 4.0 GPA
Montessori School of Pensacola April 2015 - Present
Red Robin October 2012 - January 2015
Alorica 2012 - 2013
City of Lafayette, Colorado May 2006 - March 2009
Skills
Telecommunications, Wireless, IP, Call Centers, Managed Services, Telephony, Unified Communications, Direct Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Accounts Payable, Accounts Receivable, Accounting, Customer Satisfaction, Communication, Customer Service, Sales, Team Building
Education
Colorado Technical University 2014 — 2016
Bachelor's degree, Accounting and Finance, 3.95 GPA
Colorado Technical University 2010 — 2012
Associate of Science (A.S.), Accounting, 4.0 GPA
Felicia Ruth Turnage-Miller's Alorica Experience June 2014 - Present
Job Alorica, Comcast Customer Service Supervisor of Operations
Industry Market Research
Experience
Alorica June 2014 - Present
Moonstruck Creations NC April 2012 - Present
Rose Hill Conference Center June 2014 - July 2014
STEM COMPANY March 2014 - April 2014
Kantar Media November 2006 - June 2013
GEICO September 1995 - November 2005
Skills
Strategy, Customer Insight, Leadership, Training, Operations Management, Analysis, Start-ups, Project Management, Coaching, Employee Training, Customer Service, Public Speaking, Analytics, Policy, Marketing Research, Segmentation, Data Analysis, Market Research, Competitive Analysis, Marketing Strategy, Quantitative Research, Strategic Planning, Online Advertising, Management, Team Building, Sales, Microsoft Excel, Interviews, Marketing
Education
Colorado Technical University 2005 — 2006
Bachelor of Business Administration (BBA) pursuing, Human Resources Management/Personnel Administration, General
Mary Washington College 2001 — 2001
Bachelor's Degree, Business Administration and Management, General, 4.0
Dabney S Lancaster Community College 1990 — 1994
Associate's degree, Mechanical Engineering
Alorica June 2014 - Present
Moonstruck Creations NC April 2012 - Present
Rose Hill Conference Center June 2014 - July 2014
STEM COMPANY March 2014 - April 2014
Kantar Media November 2006 - June 2013
GEICO September 1995 - November 2005
Skills
Strategy, Customer Insight, Leadership, Training, Operations Management, Analysis, Start-ups, Project Management, Coaching, Employee Training, Customer Service, Public Speaking, Analytics, Policy, Marketing Research, Segmentation, Data Analysis, Market Research, Competitive Analysis, Marketing Strategy, Quantitative Research, Strategic Planning, Online Advertising, Management, Team Building, Sales, Microsoft Excel, Interviews, Marketing
Education
Colorado Technical University 2005 — 2006
Bachelor of Business Administration (BBA) pursuing, Human Resources Management/Personnel Administration, General
Mary Washington College 2001 — 2001
Bachelor's Degree, Business Administration and Management, General, 4.0
Dabney S Lancaster Community College 1990 — 1994
Associate's degree, Mechanical Engineering
Sabrina Simmons Sabrina Simmons's Alorica Experience August 2009 - Present
Job Social Media Support Supervisor at Alorica (Samsung)
Industry Consumer Electronics
Experience
Alorica (Samsung) June 2013 - Present
Alorica August 2009 - Present
Alorica for Samsung Telecommunications America October 2010 - April 2011
Skills
Social Networking, Social Media, Social Media Marketing, Call Center, Product Management, Mobile Applications, Digital Marketing, Mobile Technology, Customer Experience, Customer Engagement, Facebook, Call Centers, Customer Service, Management, Team Management, Telecommunications, Leadership, Team Leadership, Vendor Management, Marketing Strategy
Education
Coastal Carolina University 1998 — 2001
Interdisciplinary Studies
Alorica (Samsung) June 2013 - Present
Alorica August 2009 - Present
Alorica for Samsung Telecommunications America October 2010 - April 2011
Skills
Social Networking, Social Media, Social Media Marketing, Call Center, Product Management, Mobile Applications, Digital Marketing, Mobile Technology, Customer Experience, Customer Engagement, Facebook, Call Centers, Customer Service, Management, Team Management, Telecommunications, Leadership, Team Leadership, Vendor Management, Marketing Strategy
Education
Coastal Carolina University 1998 — 2001
Interdisciplinary Studies
Jeff Francois Jeff Francois's Alorica Experience June 2013 - January 2014
Job Technical Support Rep. at Teleperformance, USA
Industry Telecommunications
Experience
Alorica June 2013 - January 2014
Global Response July 2012 - January 2013
Teleperformance November 2010 - April 2012
Bluegreen Corporation September 2007 - June 2008
metropolitan museum of art 2005 - 2007
Skills
Customer Service, Networking, Microsoft Excel, Outlook, Microsoft Word, Telephone Skills, Data Entry, Help Desk Support, Microsoft Office 2003, File Management, Phone Etiquette, Time Management, Supervisory Skills, Technical Support
Education
City University of New York City College 2003 — 2007
Alorica June 2013 - January 2014
Global Response July 2012 - January 2013
Teleperformance November 2010 - April 2012
Bluegreen Corporation September 2007 - June 2008
metropolitan museum of art 2005 - 2007
Skills
Customer Service, Networking, Microsoft Excel, Outlook, Microsoft Word, Telephone Skills, Data Entry, Help Desk Support, Microsoft Office 2003, File Management, Phone Etiquette, Time Management, Supervisory Skills, Technical Support
Education
City University of New York City College 2003 — 2007
Jamarn Grant Jamarn Grant's Alorica Experience October 2010 - October 2011
Job SBKKA at Arise Virtual Solutions Inc.
Industry Telecommunications
Experience
Arise Virtual Solutions Inc. February 2012 - Present
Focus Receivables Management October 2011 - February 2012
Alorica October 2010 - October 2011
Costco Wholesale April 2005 - May 2007
Skills
Wireless Networking, Mobile Devices, Troubleshooting, Wireless, Technical Support, Software Documentation
Education
Colorado Technical University-Online 2011 — 2015
Bachelor of Science in Business Administration (BSBA), Concentration in Management
Arise Virtual Solutions Inc. February 2012 - Present
Focus Receivables Management October 2011 - February 2012
Alorica October 2010 - October 2011
Costco Wholesale April 2005 - May 2007
Skills
Wireless Networking, Mobile Devices, Troubleshooting, Wireless, Technical Support, Software Documentation
Education
Colorado Technical University-Online 2011 — 2015
Bachelor of Science in Business Administration (BSBA), Concentration in Management
David Laster David Laster's Alorica Experience January 2005 - September 2005
Job Experienced Customer Service Specialist
Industry Telecommunications
Experience
Verizon Wireless September 2006 - December 2009
Verizon Wireless Communications September 2006 - December 2009
Barton County Community College January 2004 - April 2007
Alorica January 2005 - September 2005
AAFES-Post Exchange June 2003 - December 2004
Education
Colorado Technical University
Degree: B.A. Degree, Business Administration
Junction City High School
Verizon Wireless September 2006 - December 2009
Verizon Wireless Communications September 2006 - December 2009
Barton County Community College January 2004 - April 2007
Alorica January 2005 - September 2005
AAFES-Post Exchange June 2003 - December 2004
Education
Colorado Technical University
Degree: B.A. Degree, Business Administration
Junction City High School
Daria Barbee Daria Barbee's Alorica Experience April 2013 - Present
Job Account Team Manager at Alorica
Industry Telecommunications
Experience
Aorica April 2013 - Present
Alorica April 2013 - Present
Verizon 1991 - 2012
Skills
Customer Service, Resource Management, Call Center..., Training, corporate regulatory..., Quality Assurance, Sickness Absence..., Master Scheduling, Sales Management, Escalations Management, Payroll, Administrative...
Education
City University of New York-Herbert H. Lehman College 1989 — 1999
Coppin State University 1986 — 1988
Aorica April 2013 - Present
Alorica April 2013 - Present
Verizon 1991 - 2012
Skills
Customer Service, Resource Management, Call Center..., Training, corporate regulatory..., Quality Assurance, Sickness Absence..., Master Scheduling, Sales Management, Escalations Management, Payroll, Administrative...
Education
City University of New York-Herbert H. Lehman College 1989 — 1999
Coppin State University 1986 — 1988
Anita Echols's Alorica Experience October 2014 - Present
Job Sr Workforce Manager at Alorica
Industry Consumer Services
Experience
Alorica October 2014 - Present
Verizon March 2012 - September 2014
Direct Energy August 2005 - October 2011
Alliance Data 2005 - 2008
AT&T June 1994 - June 2005
Skills
Call Center, Workforce Management, Scheduling, SLA, IEX, Performance Management, Customer Service, Team Building, Operations Management, Coaching, Avaya, Team Leadership, Vendor Relations, Analysis, Hiring, Mentoring, Telecommunications, IVR, Problem Solving, Business Process..., ACD, Negotiation, Documentation, Call Routing, Requirements Analysis, Performance Analysis, Customer Experience, Customer Satisfaction, Process Improvement, Change Management, Cross-functional Team..., Metrics, Leadership Development, Telephony, Process Scheduler, Call Centers, Quality Assurance, Vendor Management, Call Center Development, Project Management, Visio, Management, Training, Software Documentation, Contact Centers, System Administration, Service Delivery, Business Analysis, Strategic Planning, BPO
Education
College of the Canyons
Alorica October 2014 - Present
Verizon March 2012 - September 2014
Direct Energy August 2005 - October 2011
Alliance Data 2005 - 2008
AT&T June 1994 - June 2005
Skills
Call Center, Workforce Management, Scheduling, SLA, IEX, Performance Management, Customer Service, Team Building, Operations Management, Coaching, Avaya, Team Leadership, Vendor Relations, Analysis, Hiring, Mentoring, Telecommunications, IVR, Problem Solving, Business Process..., ACD, Negotiation, Documentation, Call Routing, Requirements Analysis, Performance Analysis, Customer Experience, Customer Satisfaction, Process Improvement, Change Management, Cross-functional Team..., Metrics, Leadership Development, Telephony, Process Scheduler, Call Centers, Quality Assurance, Vendor Management, Call Center Development, Project Management, Visio, Management, Training, Software Documentation, Contact Centers, System Administration, Service Delivery, Business Analysis, Strategic Planning, BPO
Education
College of the Canyons
Jon Weddle Jon Weddle's Alorica Experience August 2009 - June 2014
Job Operator at Thyssen Krupp Presta
Industry Automotive
Experience
Thyssen Krupp Presta June 2014 - Present
Alorica August 2009 - June 2014
United States Air Force August 1993 - March 2000
Skills
Computer Hardware, Computer Proficiency, Computer Security, Computer Repair, Computer Network..., Computer Maintenance, Maintenance Management, Preventive Maintenance, Maintenance & Repair, Planned Preventative..., Equipment Maintenance, Logistics, Military Logistics, Logistics Management, Automotive
Education
Community College of the US Air Force 1993 — 2000
North Vigo High School 1991 — 1993
Thyssen Krupp Presta June 2014 - Present
Alorica August 2009 - June 2014
United States Air Force August 1993 - March 2000
Skills
Computer Hardware, Computer Proficiency, Computer Security, Computer Repair, Computer Network..., Computer Maintenance, Maintenance Management, Preventive Maintenance, Maintenance & Repair, Planned Preventative..., Equipment Maintenance, Logistics, Military Logistics, Logistics Management, Automotive
Education
Community College of the US Air Force 1993 — 2000
North Vigo High School 1991 — 1993
Sandra Littell Sandra Littell's Alorica Experience September 2007 - May 2012
Job Customer Service Dispatcher at Michael's Plumbing Service
Industry Outsourcing/Offshoring
Experience
Michael's Plumbing Service April 2014 - Present
Eagle Rock Distributing Company May 2012 - June 2013
Alorica September 2007 - May 2012
Waste Management January 1998 - December 2006
Waste Management January 1995 - December 1998
Skills
Customer Service, Customer Satisfaction, Administration, Excel, Word, Outlook, 10 Key, Typing, Cash Handling, A/R Collections, Accounts Receivable, Journal Entries, Bank Reconciliation, Deposits, Avaya Technologies, Microsoft, Mas 90
Education
Hunter College
BA, Journalism and Political Science
Michael's Plumbing Service April 2014 - Present
Eagle Rock Distributing Company May 2012 - June 2013
Alorica September 2007 - May 2012
Waste Management January 1998 - December 2006
Waste Management January 1995 - December 1998
Skills
Customer Service, Customer Satisfaction, Administration, Excel, Word, Outlook, 10 Key, Typing, Cash Handling, A/R Collections, Accounts Receivable, Journal Entries, Bank Reconciliation, Deposits, Avaya Technologies, Microsoft, Mas 90
Education
Hunter College
BA, Journalism and Political Science
Victor Hidalgo, M.S. Victor Hidalgo, M.S.'s Alorica Experience February 2015 - March 2015
Job Academic Counselor at Palmer College of Chiropractic
Industry Higher Education
Experience
Palmer College of Chiropractic March 2015 - Present
Alorica February 2015 - March 2015
Alliant International University July 2012 - July 2014
State of California February 2009 - July 2012
St. Matthew's University January 2007 - December 2008
American University of the Caribbean School of Medicine August 2003 - December 2006
Nova Southeastern University 2000 - 2003
Nova Southeastern University July 1999 - October 2000
City University of New York September 1997 - July 1999
State of New York Office of Mental Retardation and Developmental Disabilities July 1996 - July 1999
Skills
Admissions, Admissions Counseling, Higher Education, Student Affairs, Academic Administration, Teaching, Clinical Research, Career Counseling, Distance Learning, Policy, Training, Conflict Resolution, Interviews, Crisis Intervention, Social Services, Program Development, Psychology, Event Planning, Staff Development, Community Outreach, Graduate Medical...
Education
Argosy University San Francisco Bay Area 2011 — 2016
Doctor of Philosophy (PhD), Counseling Psychology
Nova Southeastern University 1999 — 2001
Master's degree, Mental Health Counseling/Counselor, 3.6 GPA
CUNY New York City College of Technology 1995 — 1999
Bachelor of Science (BS), Human Services, General, 3.0 GPA
Palmer College of Chiropractic March 2015 - Present
Alorica February 2015 - March 2015
Alliant International University July 2012 - July 2014
State of California February 2009 - July 2012
St. Matthew's University January 2007 - December 2008
American University of the Caribbean School of Medicine August 2003 - December 2006
Nova Southeastern University 2000 - 2003
Nova Southeastern University July 1999 - October 2000
City University of New York September 1997 - July 1999
State of New York Office of Mental Retardation and Developmental Disabilities July 1996 - July 1999
Skills
Admissions, Admissions Counseling, Higher Education, Student Affairs, Academic Administration, Teaching, Clinical Research, Career Counseling, Distance Learning, Policy, Training, Conflict Resolution, Interviews, Crisis Intervention, Social Services, Program Development, Psychology, Event Planning, Staff Development, Community Outreach, Graduate Medical...
Education
Argosy University San Francisco Bay Area 2011 — 2016
Doctor of Philosophy (PhD), Counseling Psychology
Nova Southeastern University 1999 — 2001
Master's degree, Mental Health Counseling/Counselor, 3.6 GPA
CUNY New York City College of Technology 1995 — 1999
Bachelor of Science (BS), Human Services, General, 3.0 GPA
Micheal Nehemiah Brinkley Owens Micheal Nehemiah Brinkley Owens's Alorica Experience June 2015 - Present
Job Alumni at UNC Wilmington
Industry Recreational Facilities and Services
Experience
Alorica June 2015 - Present
Trinity Grove August 2014 - December 2014
Upperman African American Cultural Center January 2013 - May 2014
Pacifica Senior Living Wilmington, NC May 2013 - July 2013
D.C. Virgo Preparatory Academy January 2013 - May 2013
Sears Holdings Corporation August 2004 - August 2011
Skills
Therapeutic Recreation, Music Education, Music Performance, Musical Theatre, Kinesiology, Pharmacology, Sports Science, Human Anatomy, Physical Rehabilitation..., Leadership, Research, Microsoft Word, PowerPoint, Event Planning, Customer Service, Microsoft Office, Time Management, Microsoft Excel, Community Outreach, Program Development, Communication, Management, Teamwork, Healthcare, Adaptive Technology, Cpr Certified, Public Speaking, Social Media
Education
University of North Carolina at Wilmington 2011 — 2014
Bachelor of Arts (B.A.), Therapeutic Recreation/Recreational Therapy
Coastal Carolina Community College 2002 — 2007
Associate of Arts (A.A.), General Studies
White Oak High 1998 — 2002
High School Diploma, Music Performance, General
Alorica June 2015 - Present
Trinity Grove August 2014 - December 2014
Upperman African American Cultural Center January 2013 - May 2014
Pacifica Senior Living Wilmington, NC May 2013 - July 2013
D.C. Virgo Preparatory Academy January 2013 - May 2013
Sears Holdings Corporation August 2004 - August 2011
Skills
Therapeutic Recreation, Music Education, Music Performance, Musical Theatre, Kinesiology, Pharmacology, Sports Science, Human Anatomy, Physical Rehabilitation..., Leadership, Research, Microsoft Word, PowerPoint, Event Planning, Customer Service, Microsoft Office, Time Management, Microsoft Excel, Community Outreach, Program Development, Communication, Management, Teamwork, Healthcare, Adaptive Technology, Cpr Certified, Public Speaking, Social Media
Education
University of North Carolina at Wilmington 2011 — 2014
Bachelor of Arts (B.A.), Therapeutic Recreation/Recreational Therapy
Coastal Carolina Community College 2002 — 2007
Associate of Arts (A.A.), General Studies
White Oak High 1998 — 2002
High School Diploma, Music Performance, General
Morgan Kendrick Morgan Kendrick's Alorica Experience February 2015 - Present
Job Customer Service Expert
Industry Retail
Experience
Alorica February 2015 - Present
Sears, Roebuck and Co. April 2013 - August 2013
Lacks Enterprises November 2011 - October 2012
Home Health Care Aid February 2012 - September 2012
Lacks Enterprises August 2011 - November 2011
Walgreens October 2008 - January 2011
McDonald's Corporation November 2006 - August 2008
Skills
Continuous Improvement, Automotive, Lean Manufacturing, Manufacturing, Quality Management, Training, Customer Service, Sales, Team Building, Leadership, Inventory Management, Quality Assurance, Inventory Control, Microsoft Office, Product Design, Coaching, Packaging
Education
Davenport University 2013 — 2013
Ongoing, Marketing/Marketing Management, General, Junior
Alorica February 2015 - Present
Sears, Roebuck and Co. April 2013 - August 2013
Lacks Enterprises November 2011 - October 2012
Home Health Care Aid February 2012 - September 2012
Lacks Enterprises August 2011 - November 2011
Walgreens October 2008 - January 2011
McDonald's Corporation November 2006 - August 2008
Skills
Continuous Improvement, Automotive, Lean Manufacturing, Manufacturing, Quality Management, Training, Customer Service, Sales, Team Building, Leadership, Inventory Management, Quality Assurance, Inventory Control, Microsoft Office, Product Design, Coaching, Packaging
Education
Davenport University 2013 — 2013
Ongoing, Marketing/Marketing Management, General, Junior
Mandy Lugo Mandy Lugo's Alorica Experience June 2013 - Present
Job Customer service represenative at Alorica
Industry Individual & Family Services
Experience
Colorado Technical University September 2013 - Present
Alorica June 2013 - Present
All mighty maid service January 2000 - December 2011
Skills
Over 15 years customer..., Proficient Typing Skills, Motivated self-starter, Highly Detailed, Determined to Succeed, Proficient in Microsoft..., Managing skills
Education
Colorado Technical University 2008 — 2015
Bachelors of science, Criminal Justice and Corrections
Colorado Technical University September 2013 - Present
Alorica June 2013 - Present
All mighty maid service January 2000 - December 2011
Skills
Over 15 years customer..., Proficient Typing Skills, Motivated self-starter, Highly Detailed, Determined to Succeed, Proficient in Microsoft..., Managing skills
Education
Colorado Technical University 2008 — 2015
Bachelors of science, Criminal Justice and Corrections
Monicia Rankins Monicia Rankins's Alorica Experience August 2006 - June 2007
Job Medical Administrative Assistant at Airport Spinal Injury Clinic
Industry Hospital & Health Care
Experience
Colorado Technical University January 2014 - Present
Airport Spinal Injury Clinic March 2009 - Present
Alorica August 2006 - June 2007
Skills
Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Project Management, Event Planning
Education
Colorado Technical University 2014 — 2016
Bachelor of Science (B.S.), Healthcare Management
Everest Institute-Jonesboro 2008 — 2009
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
Colorado Technical University January 2014 - Present
Airport Spinal Injury Clinic March 2009 - Present
Alorica August 2006 - June 2007
Skills
Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Project Management, Event Planning
Education
Colorado Technical University 2014 — 2016
Bachelor of Science (B.S.), Healthcare Management
Everest Institute-Jonesboro 2008 — 2009
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
Devin Hinkle Devin Hinkle's Alorica Experience September 2014 - March 2015
Job Agent Trainee Escambia County Tax Collector
Industry Government Relations
Experience
Escambia County Tax Collector March 2015 - Present
Alorica September 2014 - March 2015
American Pharmacists Association thru SNI Companies September 2013 - August 2014
Demihan Hospitality August 2012 - June 2013
Liaison Capitol Hill Hotel November 2011 - August 2012
Skills
Front Office, Hospitality Management, Hospitality Industry, Hospitality, Property Management..., Hotels, Hotel Management, Customer Service, Guest Service Management, Training, Onboarding, Rooms Division, Pre-opening, Opera, OnQ, Opening Hotels, Pre-opening experience, Hotel Booking, Concierge Services, Guest Recovery, Reservation, Hiring, Journal Entries, ADP Payroll, Call Centers
Education
Cheyney University of Pennsylvania
Takoma Academy
Escambia County Tax Collector March 2015 - Present
Alorica September 2014 - March 2015
American Pharmacists Association thru SNI Companies September 2013 - August 2014
Demihan Hospitality August 2012 - June 2013
Liaison Capitol Hill Hotel November 2011 - August 2012
Skills
Front Office, Hospitality Management, Hospitality Industry, Hospitality, Property Management..., Hotels, Hotel Management, Customer Service, Guest Service Management, Training, Onboarding, Rooms Division, Pre-opening, Opera, OnQ, Opening Hotels, Pre-opening experience, Hotel Booking, Concierge Services, Guest Recovery, Reservation, Hiring, Journal Entries, ADP Payroll, Call Centers
Education
Cheyney University of Pennsylvania
Takoma Academy
Shasta Dungey Shasta Dungey's Alorica Experience September 2014 - Present
Job Leadership Intern at Alorica
Industry Logistics and Supply Chain
Experience
Alorica September 2014 - Present
Alorica February 2014 - August 2014
Donnelly Communications, Inc. October 2013 - January 2014
The Coca-Cola Company May 2013 - October 2013
Allen Professional Graphics Group, LLC March 2013 - April 2013
Contemporary Services Corporation August 2012 - March 2013
Dangerfield Institute of Urban ProblemsLos January 2010 - January 2012
Global Leadership Academy October 2010 - May 2011
Family Investor Real Estate June 2006 - August 2008
Skills
Microsoft Office, SAP, Project Management, Six Sigma, Leadership, Social Networking, Management, Project Planning, Social Media Marketing, Event Management
Education
Southern New Hampshire University 2014 — 2016
Master of Science (MS), Human Resources Management and Services
Clark Atlanta University 2008 — 2012
BA, Business Administration: Supply Chain Management
Alorica September 2014 - Present
Alorica February 2014 - August 2014
Donnelly Communications, Inc. October 2013 - January 2014
The Coca-Cola Company May 2013 - October 2013
Allen Professional Graphics Group, LLC March 2013 - April 2013
Contemporary Services Corporation August 2012 - March 2013
Dangerfield Institute of Urban ProblemsLos January 2010 - January 2012
Global Leadership Academy October 2010 - May 2011
Family Investor Real Estate June 2006 - August 2008
Skills
Microsoft Office, SAP, Project Management, Six Sigma, Leadership, Social Networking, Management, Project Planning, Social Media Marketing, Event Management
Education
Southern New Hampshire University 2014 — 2016
Master of Science (MS), Human Resources Management and Services
Clark Atlanta University 2008 — 2012
BA, Business Administration: Supply Chain Management
achanti perine achanti perine's Alorica Experience April 2013 - August 2013
Job at
Industry Public Relations and Communications
Experience
Aaron's, Inc August 2013 - Present
Alorica April 2013 - August 2013
Summit Realty Services, Inc. October 2012 - March 2013
Forever 21 October 2011 - September 2012
V103 November 2011 - March 2012
Skills
Public Relations, Event Planning, Press Releases, Media Relations, Social Media, Facebook, Event Management, Blogging, Public Speaking, Editing, Social Networking, Social Media Marketing, Microsoft Office, Customer Service, Marketing Communications, Publicity, Creative Writing
Education
Clark Atlanta University 2007 — 2011
Bachelor of Arts (BA), Public Relations/Image Management
Aaron's, Inc August 2013 - Present
Alorica April 2013 - August 2013
Summit Realty Services, Inc. October 2012 - March 2013
Forever 21 October 2011 - September 2012
V103 November 2011 - March 2012
Skills
Public Relations, Event Planning, Press Releases, Media Relations, Social Media, Facebook, Event Management, Blogging, Public Speaking, Editing, Social Networking, Social Media Marketing, Microsoft Office, Customer Service, Marketing Communications, Publicity, Creative Writing
Education
Clark Atlanta University 2007 — 2011
Bachelor of Arts (BA), Public Relations/Image Management
Adriane (Brown) Luttrull Adriane (Brown) Luttrull's Alorica Experience October 2012 - April 2013
Job Seeking Employment
Industry Medical Practice
Experience
Alorica October 2012 - April 2013
Longhorn Steakhouse December 2010 - July 2011
Walmart November 2008 - May 2009
Reasor's March 2008 - November 2008
Skills
Medical Coder, Cpr Certified, Medisoft, Social Media, Microsoft Office, customer service, Money Handling
Education
Community Care College 2013 — 2014
Associate's degree, Health Services Administration, 4.0
Community Care College 2010 — 2011
Diploma, Medical Billing and Coding
Union High School 2007 — 2008
GED, High School Diploma
Alorica October 2012 - April 2013
Longhorn Steakhouse December 2010 - July 2011
Walmart November 2008 - May 2009
Reasor's March 2008 - November 2008
Skills
Medical Coder, Cpr Certified, Medisoft, Social Media, Microsoft Office, customer service, Money Handling
Education
Community Care College 2013 — 2014
Associate's degree, Health Services Administration, 4.0
Community Care College 2010 — 2011
Diploma, Medical Billing and Coding
Union High School 2007 — 2008
GED, High School Diploma
Sean Walker's Alorica Experience October 2014 - January 2015
Job Atlanta Service Leader at The Mission Continues
Industry Human Resources
Experience
The Mission Continues January 2015 - Present
Alorica October 2014 - January 2015
First Data Corporation September 2012 - March 2014
US Army February 2011 - September 2012
United States Army Reserve Command March 2009 - February 2011
United States Army Civil Affairs & Psycological Command (Airborne) May 2006 - March 2009
Human Resources Command-Saint Louis September 2002 - May 2006
82nd Airborne Division April 1999 - September 2002
572nd Military Intelligence April 1996 - April 1999
Skills
Recruiting, Performance Management, Employee Relations, Onboarding, Personnel Management, Leadership Development, Human Resources, Management, Employee Benefits, Program Management, Training, Applicant Tracking..., Leadership, Deferred Compensation, Operations Management, Performance Analysis, Veterans Affairs, Interviews, Hiring, Employee Training, CRM, Career Counseling, Conflict Resolution, Career Development, Team Building, Workforce Planning, Talent Acquisition, College Recruiting, Organizational..., Resume Writing, HRIS, Strategic Recruitment..., Customer Service, Succession Planning, Coaching, PeopleSoft, Sourcing, Six Sigma, Government Liaison, Compensation..., OFCCP, Employee Engagement, Strategy, Talent Management, Internet Recruiting
Education
The University of Georgia 2015 — 2017
Master’s Degree, Public Administration
Columbia College
Bachelor's degree, Business Administration and Management, General
The Society For Human Resources Management Learning System
Human Resources Management
University of Georgia
Human Resources Management Certification
The Mission Continues January 2015 - Present
Alorica October 2014 - January 2015
First Data Corporation September 2012 - March 2014
US Army February 2011 - September 2012
United States Army Reserve Command March 2009 - February 2011
United States Army Civil Affairs & Psycological Command (Airborne) May 2006 - March 2009
Human Resources Command-Saint Louis September 2002 - May 2006
82nd Airborne Division April 1999 - September 2002
572nd Military Intelligence April 1996 - April 1999
Skills
Recruiting, Performance Management, Employee Relations, Onboarding, Personnel Management, Leadership Development, Human Resources, Management, Employee Benefits, Program Management, Training, Applicant Tracking..., Leadership, Deferred Compensation, Operations Management, Performance Analysis, Veterans Affairs, Interviews, Hiring, Employee Training, CRM, Career Counseling, Conflict Resolution, Career Development, Team Building, Workforce Planning, Talent Acquisition, College Recruiting, Organizational..., Resume Writing, HRIS, Strategic Recruitment..., Customer Service, Succession Planning, Coaching, PeopleSoft, Sourcing, Six Sigma, Government Liaison, Compensation..., OFCCP, Employee Engagement, Strategy, Talent Management, Internet Recruiting
Education
The University of Georgia 2015 — 2017
Master’s Degree, Public Administration
Columbia College
Bachelor's degree, Business Administration and Management, General
The Society For Human Resources Management Learning System
Human Resources Management
University of Georgia
Human Resources Management Certification
Ormoned Fingers's Alorica Experience June 2014 - Present
Job Customer Service/Sales Representative/Retention/IT Student
Industry Information Technology and Services
Experience
Alorica June 2014 - Present
ADD STAFF, Inc. 2011 - June 2014
Luce Research October 2006 - July 2011
Firstsource Solutions Limited January 2009 - July 2009
Skills
Administrative..., Customer Service, E-Learning, Hospitality, Internet, Microsoft Office, Microsoft Word, Marketing Research, Social Networking, Network Administration, Network Security, Office Management, PowerPoint, Quality Assurance, User Experience, VMware, Data Entry, Telephone Skills, Team Building
Education
Colorado Technical University 2011 — 2015
Alorica June 2014 - Present
ADD STAFF, Inc. 2011 - June 2014
Luce Research October 2006 - July 2011
Firstsource Solutions Limited January 2009 - July 2009
Skills
Administrative..., Customer Service, E-Learning, Hospitality, Internet, Microsoft Office, Microsoft Word, Marketing Research, Social Networking, Network Administration, Network Security, Office Management, PowerPoint, Quality Assurance, User Experience, VMware, Data Entry, Telephone Skills, Team Building
Education
Colorado Technical University 2011 — 2015
Tyler Batson Tyler Batson's Alorica Experience July 2012 - Present
Job Operations Manager at Alorica
Industry Telecommunications
Experience
Alorica July 2012 - Present
Skills
Customer Service, Operations Management, Process Improvement, Call Centers, Customer Satisfaction, Training, Leadership, Team Leadership, Team Management, Team Building, Vendor Management
Education
Clemson University 2005 — 2009
Bachelor of Technology, Business, Management, Marketing, and Related Support Services
Alorica July 2012 - Present
Skills
Customer Service, Operations Management, Process Improvement, Call Centers, Customer Satisfaction, Training, Leadership, Team Leadership, Team Management, Team Building, Vendor Management
Education
Clemson University 2005 — 2009
Bachelor of Technology, Business, Management, Marketing, and Related Support Services
Desiree Johnson's Alorica Experience January 2015 - Present
Job Data Mining Analyst at Alorica and Real Estate Agent at Keller Williams
Industry Management Consulting
Experience
Keller Williams September 2015 - Present
Alorica January 2015 - Present
Werner Enterprises March 2014 - January 2015
Center on Children, Families, and the Law May 2013 - May 2014
Center for Applied Psychological Services August 2012 - April 2013
SilverStone Group August 2012 - February 2013
University of Nebraska at Omaha May 2012 - August 2012
First National Bank of Omaha January 2011 - August 2011
Skills
Job Analysis, Training, Survey Design, SPSS, Statistics, Psychology, Data Analysis, Organizational..., Research Design, Survey Research, Interpretation Of Data, Consulting, Personnel Selection, Qualtrics, Structural Equation..., Report Writing, SAS, Performance Management, AMOS, SurveyMonkey, Microsoft Office, Customer Service
Education
University of Nebraska at Omaha 2011 — 2014
Master of Arts (MA), Industrial and Organizational Psychology
University of Nebraska at Omaha 2008 — 2010
Bachelor of Science (BS), Psychology, Graduated Magna Cum Laude
Dana College 2007 — 2008
Bachelor of Science (BS), Psychology
Keller Williams September 2015 - Present
Alorica January 2015 - Present
Werner Enterprises March 2014 - January 2015
Center on Children, Families, and the Law May 2013 - May 2014
Center for Applied Psychological Services August 2012 - April 2013
SilverStone Group August 2012 - February 2013
University of Nebraska at Omaha May 2012 - August 2012
First National Bank of Omaha January 2011 - August 2011
Skills
Job Analysis, Training, Survey Design, SPSS, Statistics, Psychology, Data Analysis, Organizational..., Research Design, Survey Research, Interpretation Of Data, Consulting, Personnel Selection, Qualtrics, Structural Equation..., Report Writing, SAS, Performance Management, AMOS, SurveyMonkey, Microsoft Office, Customer Service
Education
University of Nebraska at Omaha 2011 — 2014
Master of Arts (MA), Industrial and Organizational Psychology
University of Nebraska at Omaha 2008 — 2010
Bachelor of Science (BS), Psychology, Graduated Magna Cum Laude
Dana College 2007 — 2008
Bachelor of Science (BS), Psychology
Jacqueline Ehler Jacqueline Ehler's Alorica Experience July 2006 - April 2007
Job Executive Assistant & Department Manager
Industry Management Consulting
Experience
Burns & McDonnell December 2007 - Present
Dr. Holly Fritch Kirby, LLC April 2007 - December 2007
Alorica July 2006 - April 2007
Kansas State University - College of Education January 2005 - June 2006
Kanas State University - Registrar's Office January 2003 - November 2003
Skills
Attention To Detail, Confidentiality, Hard Worker, Customer Service, PowerPoint, Problem Solving, Writing, Coordination, Microsoft Office, Word, Excel, Outlook, Event Planning, Customer Relations, Windows, Scheduling, Data Entry, Administration, Quality Assurance, Mentoring, Management, Research, Microsoft Word, Software Documentation, Adobe Acrobat, Microsoft Excel, SharePoint, Visio, Contract Management, Technical Writing, Project Management
Education
Columbia Southern University 2008 — 2010
BS, Environmental Management
Kansas State University 2002 — 2006
Geography
Burns & McDonnell December 2007 - Present
Dr. Holly Fritch Kirby, LLC April 2007 - December 2007
Alorica July 2006 - April 2007
Kansas State University - College of Education January 2005 - June 2006
Kanas State University - Registrar's Office January 2003 - November 2003
Skills
Attention To Detail, Confidentiality, Hard Worker, Customer Service, PowerPoint, Problem Solving, Writing, Coordination, Microsoft Office, Word, Excel, Outlook, Event Planning, Customer Relations, Windows, Scheduling, Data Entry, Administration, Quality Assurance, Mentoring, Management, Research, Microsoft Word, Software Documentation, Adobe Acrobat, Microsoft Excel, SharePoint, Visio, Contract Management, Technical Writing, Project Management
Education
Columbia Southern University 2008 — 2010
BS, Environmental Management
Kansas State University 2002 — 2006
Geography
Jason Forst Jason Forst's Alorica Experience May 2008 - May 2015
Job Customer Relations Manager at Renewal by Andersen of Colorado
Industry Consumer Services
Experience
Renewal by Andersen of Colorado June 2015 - Present
Alorica May 2008 - May 2015
Harp Marketing February 2006 - January 2007
Americall February 2004 - January 2006
Marcom Technologies June 1999 - February 2004
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Service Delivery, Process Improvement, Customer Experience, Management, Sla, Transition Management, Business Process..., CRM, Call Centers, Operations Management, Contact Centers, Technical Support, Leadership, Process Management, Avaya, Inbound Marketing, Telemarketing, Human Resources, Call Center Development, Customer Retention, Training, Telecommunications, Quality Assurance, Program Management, Change Management, Resource Management, Quality Management, Customer Support, Payroll, Employee Engagement, Call Center..., Escalation, Customer Service..., Customer Engagement, Metrics, Employee Training, IVR, Outsourcing Management, Net Promoter Score, Operational Excellence, Telephony, COPC, Avaya Technologies
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's degree, Communication, General
Colorado State University 1993 — 1995
Communication and Media Studies
University of Nebraska-Lincoln 1992 — 1993
Radio and Television Broadcasting Technology/Technician
Renewal by Andersen of Colorado June 2015 - Present
Alorica May 2008 - May 2015
Harp Marketing February 2006 - January 2007
Americall February 2004 - January 2006
Marcom Technologies June 1999 - February 2004
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Service Delivery, Process Improvement, Customer Experience, Management, Sla, Transition Management, Business Process..., CRM, Call Centers, Operations Management, Contact Centers, Technical Support, Leadership, Process Management, Avaya, Inbound Marketing, Telemarketing, Human Resources, Call Center Development, Customer Retention, Training, Telecommunications, Quality Assurance, Program Management, Change Management, Resource Management, Quality Management, Customer Support, Payroll, Employee Engagement, Call Center..., Escalation, Customer Service..., Customer Engagement, Metrics, Employee Training, IVR, Outsourcing Management, Net Promoter Score, Operational Excellence, Telephony, COPC, Avaya Technologies
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's degree, Communication, General
Colorado State University 1993 — 1995
Communication and Media Studies
University of Nebraska-Lincoln 1992 — 1993
Radio and Television Broadcasting Technology/Technician
Portia Blake Portia Blake's Alorica Experience March 2012 - January 2013
Job Public Relations, Event Management, and Communications Professional
Industry Public Relations and Communications
Experience
Precious Moments Events January 2015 - Present
State Farm July 2013 - Present
Alorica March 2012 - January 2013
Taco Mac August 2011 - March 2012
Staples July 2010 - March 2012
Starlight Children's Foundation September 2009 - May 2010
One Source Consulting Group June 2007 - May 2010
Soul Train Awards November 2009 - November 2009
The Children's Home June 2009 - August 2009
Wesleyan University June 2004 - January 2007
Skills
Facebook, Fundraising, Public Relations, Research, Press Releases, Event Planning, Microsoft Word, Outlook, Photoshop, Microsoft Excel, Adobe Creative Suite, Customer Service, Microsoft Office, PowerPoint, Management, Social Networking, Social Media, Event Management, Leadership
Education
Clark Atlanta University 2006 — 2010
B.A, Publc Relations Management
Precious Moments Events January 2015 - Present
State Farm July 2013 - Present
Alorica March 2012 - January 2013
Taco Mac August 2011 - March 2012
Staples July 2010 - March 2012
Starlight Children's Foundation September 2009 - May 2010
One Source Consulting Group June 2007 - May 2010
Soul Train Awards November 2009 - November 2009
The Children's Home June 2009 - August 2009
Wesleyan University June 2004 - January 2007
Skills
Facebook, Fundraising, Public Relations, Research, Press Releases, Event Planning, Microsoft Word, Outlook, Photoshop, Microsoft Excel, Adobe Creative Suite, Customer Service, Microsoft Office, PowerPoint, Management, Social Networking, Social Media, Event Management, Leadership
Education
Clark Atlanta University 2006 — 2010
B.A, Publc Relations Management
Mindy Williams's Alorica Experience August 2013 - April 2014
Job Professional Insurance Assistant
Industry Insurance
Experience
Farmers Insurance July 2014 - August 2015
Alorica August 2013 - April 2014
Great Western Dental Escape June 2013 - August 2013
Fountain Dental Center May 2013 - July 2013
Convergys November 2011 - July 2012
Skills
Customer Experience, Sales, Customer Service, Advertising, Sales Management, Data Entry, Troubleshooting, Appointment Scheduling, Infection Control, Event Management, Dental Assisting, Marketing Strategy, Call Centers, Time Management, Customer Satisfaction, Training, Technical Support, Coaching
Education
Colorado Technical University 2014 — 2017
Bachelor of Arts (B.A.), Business Administration and Management, General
Intellitec Medical Institute 2012 — 2013
Certificate, Dental Assisting/Assistant
Colorado State University-Pueblo 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Farmers Insurance July 2014 - August 2015
Alorica August 2013 - April 2014
Great Western Dental Escape June 2013 - August 2013
Fountain Dental Center May 2013 - July 2013
Convergys November 2011 - July 2012
Skills
Customer Experience, Sales, Customer Service, Advertising, Sales Management, Data Entry, Troubleshooting, Appointment Scheduling, Infection Control, Event Management, Dental Assisting, Marketing Strategy, Call Centers, Time Management, Customer Satisfaction, Training, Technical Support, Coaching
Education
Colorado Technical University 2014 — 2017
Bachelor of Arts (B.A.), Business Administration and Management, General
Intellitec Medical Institute 2012 — 2013
Certificate, Dental Assisting/Assistant
Colorado State University-Pueblo 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Jackie Gee's Alorica Experience April 2015 - Present
Job Alorica/Toyota Financial Services
Industry Financial Services
Experience
Alorica April 2015 - Present
Rodan and Fields February 2013 - Present
Cowboy Automotive April 2011 - January 2015
AutoMart/Granger Chevrolet January 2005 - May 2009
Skills
Customer Service, Sales, Marketing, Leadership, Team Building, Public Speaking, Coaching, Event Planning, Social Media, Entrepreneurship, Retail, Small Business, Social Media Marketing, Fundraising, Social Networking, Management, Marketing Strategy, Strategic Planning
Education
Colorado Technical University 2009 — 2011
Associate's degree, Business Administration and Management, General
Durant High School, Durant Ok 1980 — 1984
Diploma, Basics
Alorica April 2015 - Present
Rodan and Fields February 2013 - Present
Cowboy Automotive April 2011 - January 2015
AutoMart/Granger Chevrolet January 2005 - May 2009
Skills
Customer Service, Sales, Marketing, Leadership, Team Building, Public Speaking, Coaching, Event Planning, Social Media, Entrepreneurship, Retail, Small Business, Social Media Marketing, Fundraising, Social Networking, Management, Marketing Strategy, Strategic Planning
Education
Colorado Technical University 2009 — 2011
Associate's degree, Business Administration and Management, General
Durant High School, Durant Ok 1980 — 1984
Diploma, Basics
Christina Carrillo Christina Carrillo's Alorica Experience May 2013 - January 2014
Job Currently seeking new employment and education opportunities
Industry Government Administration
Experience
State of Texas Department of Public Safety August 2014 - December 2014
Securitas Security Services USA, Inc. March 2014 - August 2014
Alorica May 2013 - January 2014
Education
Community College of the Air Force 1996 — 2000
None, Criminal Justice and Corrections
March Mountain High School 1992 — 1994
High School Diploma
State of Texas Department of Public Safety August 2014 - December 2014
Securitas Security Services USA, Inc. March 2014 - August 2014
Alorica May 2013 - January 2014
Education
Community College of the Air Force 1996 — 2000
None, Criminal Justice and Corrections
March Mountain High School 1992 — 1994
High School Diploma
Adrian Terrazas Adrian Terrazas's Alorica Experience October 2010 - July 2011
Job Customer Service Representative at Blue Novis
Industry Telecommunications
Experience
Blue Novis April 2015 - Present
A Better Connection Telephone Answering Service July 2014 - April 2015
Affinitas, Inc November 2013 - July 2014
Sitel September 2012 - August 2013
ACS February 2012 - April 2012
Alorica October 2010 - July 2011
GC Services January 2010 - October 2010
Skills
Customer Service, Customer Retention, Technical Support, Billing Services, Telecommunications, Telephone Skills, De-escalation
Education
College of Southern Nevada 2012 — 2013
Psychology
Blue Novis April 2015 - Present
A Better Connection Telephone Answering Service July 2014 - April 2015
Affinitas, Inc November 2013 - July 2014
Sitel September 2012 - August 2013
ACS February 2012 - April 2012
Alorica October 2010 - July 2011
GC Services January 2010 - October 2010
Skills
Customer Service, Customer Retention, Technical Support, Billing Services, Telecommunications, Telephone Skills, De-escalation
Education
College of Southern Nevada 2012 — 2013
Psychology
Brandi Hodge Brandi Hodge's Alorica Experience October 2014 - August 2015
Job Customer Care Representative, Trase Miller.
Industry Leisure, Travel & Tourism
Experience
MTI Vacations I Trase Miller August 2015 - Present
Alorica October 2014 - August 2015
Capital One Auto Finance May 2014 - October 2014
Skills
Customer Service, Finance, Microsoft Excel, Outlook
Education
Community Care College 2015 — 2016
Associate's of Occupational Science, Health Care Administration
MTI Vacations I Trase Miller August 2015 - Present
Alorica October 2014 - August 2015
Capital One Auto Finance May 2014 - October 2014
Skills
Customer Service, Finance, Microsoft Excel, Outlook
Education
Community Care College 2015 — 2016
Associate's of Occupational Science, Health Care Administration
Bobby Washington's Alorica Experience December 2011 - June 2012
Job Former Football Player/Athletic Trainer/Business Administration and Management
Industry Sports
Experience
RedLine Athletics May 2014 - Present
National Jewish Health January 2014 - March 2014
Pro Sports Marketing Ventures & Promotions August 2012 - December 2012
FedEx November 2011 - December 2012
Alorica December 2011 - June 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Communication, Social Networking, Writing, Creative Writing, Research, Mac OS, Networking, Customer Service, Customer Satisfaction, Teamwork, Microsoft Office, Data Entry
Education
Colorado State University-Pueblo 2008 — 2011
Bachelor of Science (B.S.), Business Administration Management
Adams State University 2006 — 2007
RedLine Athletics May 2014 - Present
National Jewish Health January 2014 - March 2014
Pro Sports Marketing Ventures & Promotions August 2012 - December 2012
FedEx November 2011 - December 2012
Alorica December 2011 - June 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Communication, Social Networking, Writing, Creative Writing, Research, Mac OS, Networking, Customer Service, Customer Satisfaction, Teamwork, Microsoft Office, Data Entry
Education
Colorado State University-Pueblo 2008 — 2011
Bachelor of Science (B.S.), Business Administration Management
Adams State University 2006 — 2007
Tavaris Washingston Tavaris Washingston's Alorica Experience September 2014 - Present
Job Student at University of Arkansas at Pine Bluff
Industry Telecommunications
Experience
Alorica September 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Project Management, Public Speaking, Social Media, Teaching, Team Leadership, Team Building, Teamwork, Budgets, Negotiation
Education
University of Arkansas at Pine Bluff 2008 — 2011
Bachelor of Arts (BA), Parks, Recreation and Leisure Facilities Management
Coahoma Community College 2006 — 2008
Associate of Science (A.S.), Physical Education Teaching and Coaching
Alorica September 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Project Management, Public Speaking, Social Media, Teaching, Team Leadership, Team Building, Teamwork, Budgets, Negotiation
Education
University of Arkansas at Pine Bluff 2008 — 2011
Bachelor of Arts (BA), Parks, Recreation and Leisure Facilities Management
Coahoma Community College 2006 — 2008
Associate of Science (A.S.), Physical Education Teaching and Coaching
Beth Akerman's Alorica Experience January 2008 - January 2009
Job Ensuring every customer is happy and resolved
Industry Telecommunications
Experience
Blue Cross and Blue Shield September 2015 - Present
Dish Network August 2015 - September 2015
Verizon February 2013 - June 2015
Tulsa Law Center June 2014 - September 2014
AT&T June 2009 - December 2012
Alorica January 2008 - January 2009
Skills
Troubleshooting, Call Centers, Software Documentation, Technical Writing, Software Installation, Software Development, Game Development, Web Design, Website Development, Windows 7, Windows, Technical Documentation, Game Programming, Marketing Communications, Personal Branding, Target Marketing, Psychographics, Public Speaking, Sales, Customer Service, Team Building, Microsoft Word, Account Management, Leadership, Management, Microsoft Excel, Training
Education
Community Care College 2012 — 2014
AOS, Paralegal
Vatterott College-Tulsa 2007 — 2009
AOS, Computer Programming, Web, Game Design
Blue Cross and Blue Shield September 2015 - Present
Dish Network August 2015 - September 2015
Verizon February 2013 - June 2015
Tulsa Law Center June 2014 - September 2014
AT&T June 2009 - December 2012
Alorica January 2008 - January 2009
Skills
Troubleshooting, Call Centers, Software Documentation, Technical Writing, Software Installation, Software Development, Game Development, Web Design, Website Development, Windows 7, Windows, Technical Documentation, Game Programming, Marketing Communications, Personal Branding, Target Marketing, Psychographics, Public Speaking, Sales, Customer Service, Team Building, Microsoft Word, Account Management, Leadership, Management, Microsoft Excel, Training
Education
Community Care College 2012 — 2014
AOS, Paralegal
Vatterott College-Tulsa 2007 — 2009
AOS, Computer Programming, Web, Game Design
LaTasha Hill-Hammond LaTasha Hill-Hammond's Alorica Experience April 2014 - Present
Job Entrepreneur
Industry
Experience
Alorica April 2014 - Present
Union Public Schools August 2011 - May 2012
Tulsa Public Schools August 2008 - August 2011
Education
Clary Sage College 2013 — 2014
Hair braiding tech
University of Phoenix 2007 — 2012
Bachelor's degree, Criminal Justice and Corrections
Alorica April 2014 - Present
Union Public Schools August 2011 - May 2012
Tulsa Public Schools August 2008 - August 2011
Education
Clary Sage College 2013 — 2014
Hair braiding tech
University of Phoenix 2007 — 2012
Bachelor's degree, Criminal Justice and Corrections
Tony Ulrich Jr's Alorica Experience December 2009 - June 2012
Job Senior Central Claims Rep at Progressive Insurance
Industry Insurance
Experience
Sanford-Brown College Online, Career Education Corporation June 2012 - May 2015
Alorica December 2009 - June 2012
The Mobile Solutions Inc, T-Mobile November 2007 - December 2008
Serrano Financial Inc October 2006 - November 2007
Dockside Roofing Inc May 2005 - October 2006
Discovery Marketing & Distributing Inc, RainSoft – A division of Aquion, Inc. February 2002 - May 2005
Skills
Management, Customer Retention, Sales, Admissions, Advertising, Higher Education, Public Speaking, Communication, Leadership, Microsoft Office
Education
Sanford-Brown College 2014 — 2015
Bachelor of Science, Information Technology
Colorado Technical University 2013 — 2014
Associate of Science (A.S.), Business Administration and Management, General, 3.93 GPA
Sanford-Brown College Online, Career Education Corporation June 2012 - May 2015
Alorica December 2009 - June 2012
The Mobile Solutions Inc, T-Mobile November 2007 - December 2008
Serrano Financial Inc October 2006 - November 2007
Dockside Roofing Inc May 2005 - October 2006
Discovery Marketing & Distributing Inc, RainSoft – A division of Aquion, Inc. February 2002 - May 2005
Skills
Management, Customer Retention, Sales, Admissions, Advertising, Higher Education, Public Speaking, Communication, Leadership, Microsoft Office
Education
Sanford-Brown College 2014 — 2015
Bachelor of Science, Information Technology
Colorado Technical University 2013 — 2014
Associate of Science (A.S.), Business Administration and Management, General, 3.93 GPA
Melanie Blackmon Melanie Blackmon's Alorica Experience November 2012 - April 2013
Job Aspiring Public Relations Professional
Industry Public Relations and Communications
Experience
Enterprise Rent-A-Car June 2015 - Present
Enterprise Rent-A-Car June 2015 - Present
Fsquared Communications April 2014 - June 2014
Clark Atlanta University August 2010 - May 2014
Alorica November 2012 - April 2013
White House Black Market December 2011 - April 2012
Macy's February 2010 - August 2010
Gardner's Market September 2009 - April 2010
Miami Dade College January 2009 - March 2009
Skills
Interpersonal..., Committed to..., Multifunctional, Organization &..., Oral & Written..., Microsoft Office, Microsoft Excel, Close Attention to..., Always Punctual, Time Management, Timely Decision Making, Goal Setting, Works well in a team, Customer Service, Sales, Public Relations, PowerPoint, Social Media
Education
Clark Atlanta University 2010 — 2014
Bachelor's Degree, Public Relations/Image Management, Senior
Miami Dade College 2008 — 2010
Pursued a Associate in Arts Degree, Public Administration
Enterprise Rent-A-Car June 2015 - Present
Enterprise Rent-A-Car June 2015 - Present
Fsquared Communications April 2014 - June 2014
Clark Atlanta University August 2010 - May 2014
Alorica November 2012 - April 2013
White House Black Market December 2011 - April 2012
Macy's February 2010 - August 2010
Gardner's Market September 2009 - April 2010
Miami Dade College January 2009 - March 2009
Skills
Interpersonal..., Committed to..., Multifunctional, Organization &..., Oral & Written..., Microsoft Office, Microsoft Excel, Close Attention to..., Always Punctual, Time Management, Timely Decision Making, Goal Setting, Works well in a team, Customer Service, Sales, Public Relations, PowerPoint, Social Media
Education
Clark Atlanta University 2010 — 2014
Bachelor's Degree, Public Relations/Image Management, Senior
Miami Dade College 2008 — 2010
Pursued a Associate in Arts Degree, Public Administration
Bettina J. Ross's Alorica Experience June 2011 - November 2011
Job Event Director at Xpressionista's Event and PR Planning
Industry Public Relations and Communications
Experience
Xpressionista's Event and PR Planning December 2014 - Present
Reflectionz Eventz Center September 2014 - January 2015
Black Network Television June 2014 - August 2014
Alorica June 2011 - November 2011
Skills
Public Relations, Event Management, Customer Service, Marketing Strategy, Social Media Marketing, Social Media, Social Networking, Time Management, Marketing Communications, Marketing, Project Management, Decoration, Strategic Planning, Budget Management, Consulting, Project Coordination, Campaigns
Education
North Carolina Agricultural and Technical State University 2012 — 2015
Bachelor's degree, Journalism Mass Communication w/ concentration in Public Relations, 3.5+
Coastal Carolina Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Communications and Sociology, 3.5
Xpressionista's Event and PR Planning December 2014 - Present
Reflectionz Eventz Center September 2014 - January 2015
Black Network Television June 2014 - August 2014
Alorica June 2011 - November 2011
Skills
Public Relations, Event Management, Customer Service, Marketing Strategy, Social Media Marketing, Social Media, Social Networking, Time Management, Marketing Communications, Marketing, Project Management, Decoration, Strategic Planning, Budget Management, Consulting, Project Coordination, Campaigns
Education
North Carolina Agricultural and Technical State University 2012 — 2015
Bachelor's degree, Journalism Mass Communication w/ concentration in Public Relations, 3.5+
Coastal Carolina Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Communications and Sociology, 3.5
Anthony McKinley, Author's Alorica Experience April 2012 - March 2014
Job Executive Technical Recruiter (Virtual Contractor) at Executive Recruiting Firm
Industry Financial Services
Experience
Executive Recruiting Firm February 2015 - Present
J. D. Mellberg Financial December 2013 - Present
A.D. McKinley's Consulting Firm, LLC March 2010 - Present
Alorica April 2012 - March 2014
Skills
Grant Writing, Community Development, Workshop Facilitation, Program Evaluation, Coaching, Training, Leadership Development, Community Outreach, Non-profits, Marketing, Management, Recruiting, Social Networking, Public Speaking, Human Resources, Nonprofits, Team Building, Interviews, Leadership, Customer Service
Education
Clark Atlanta University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Psychology
Capella University
Master of Arts (M.A.), Organizational Leadership, 3.0
Executive Recruiting Firm February 2015 - Present
J. D. Mellberg Financial December 2013 - Present
A.D. McKinley's Consulting Firm, LLC March 2010 - Present
Alorica April 2012 - March 2014
Skills
Grant Writing, Community Development, Workshop Facilitation, Program Evaluation, Coaching, Training, Leadership Development, Community Outreach, Non-profits, Marketing, Management, Recruiting, Social Networking, Public Speaking, Human Resources, Nonprofits, Team Building, Interviews, Leadership, Customer Service
Education
Clark Atlanta University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Psychology
Capella University
Master of Arts (M.A.), Organizational Leadership, 3.0
LaVonn Ransom LaVonn Ransom's Alorica Experience August 2014 - April 2015
Job Out going personality; Fast learner; Organized
Industry Law Enforcement
Experience
Alorica August 2014 - April 2015
Alorica January 2013 - August 2014
Alorica November 2012 - January 2013
The Deli state College July 2007 - November 2007
Skills
Leadership, Management, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Colorado Technical University 2010 — 2012
Master’s Degree, Science of Management, A
Colorado Technical University 2009 — 2010
Bachelor’s Degree, Science of criminal justice, A
Colorado Technical University 2008 — 2009
Associate’s Degree, Science of criminal justice, A
Alorica August 2014 - April 2015
Alorica January 2013 - August 2014
Alorica November 2012 - January 2013
The Deli state College July 2007 - November 2007
Skills
Leadership, Management, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Colorado Technical University 2010 — 2012
Master’s Degree, Science of Management, A
Colorado Technical University 2009 — 2010
Bachelor’s Degree, Science of criminal justice, A
Colorado Technical University 2008 — 2009
Associate’s Degree, Science of criminal justice, A
Gregory Farrburden's Alorica Experience January 2014 - May 2015
Job Corporate Recruiter at HomeAdvisor
Industry Human Resources
Experience
HomeAdvisor August 2015 - Present
WSi Healthcare Personnel, Inc. June 2015 - Present
Alorica January 2014 - May 2015
Everest University May 2012 - January 2014
ITT Exelis Mission Systems March 2010 - May 2012
Goodwill Industries of Colorado Springs October 2008 - July 2011
Skills
Technical Recruiting, Human Resource..., Human Development, Strategic Sourcing, Business Process..., Systems Improvement, College Recruiting, Graduate Recruitment, Business Strategy, Business Development, Staffing Analysis, Social Services, human services, Life Skills, Corporate Recruiting, Non-profits, Resume Writing, Job Search Strategies, Leadership Development, Staff Development, Screening, Interview Preparation, Interviews, Recruiting, Conflict Resolution, Career Development, Training, Nonprofits, Human Resources, Career Counseling, Leadership, Employee Relations, Resume, Job Coaching, Job Search, Job Fairs, Mock Interviews, Student Recruiting, Career Assessment, Career Development..., Cover Letters, Career Management, Admissions, Onboarding, CampusVue, Retaining Customers, Student Engagement, Coaching, Talent Acquisition, Adult Education
Education
Colorado Technical University 2005 — 2008
Bachelor of Science (BS), Human Resource Management/ Business Management
Trinidad State Junior College 2001 — 2004
Associate of Arts (A.A.), Business Administration, Management and Operations
HomeAdvisor August 2015 - Present
WSi Healthcare Personnel, Inc. June 2015 - Present
Alorica January 2014 - May 2015
Everest University May 2012 - January 2014
ITT Exelis Mission Systems March 2010 - May 2012
Goodwill Industries of Colorado Springs October 2008 - July 2011
Skills
Technical Recruiting, Human Resource..., Human Development, Strategic Sourcing, Business Process..., Systems Improvement, College Recruiting, Graduate Recruitment, Business Strategy, Business Development, Staffing Analysis, Social Services, human services, Life Skills, Corporate Recruiting, Non-profits, Resume Writing, Job Search Strategies, Leadership Development, Staff Development, Screening, Interview Preparation, Interviews, Recruiting, Conflict Resolution, Career Development, Training, Nonprofits, Human Resources, Career Counseling, Leadership, Employee Relations, Resume, Job Coaching, Job Search, Job Fairs, Mock Interviews, Student Recruiting, Career Assessment, Career Development..., Cover Letters, Career Management, Admissions, Onboarding, CampusVue, Retaining Customers, Student Engagement, Coaching, Talent Acquisition, Adult Education
Education
Colorado Technical University 2005 — 2008
Bachelor of Science (BS), Human Resource Management/ Business Management
Trinidad State Junior College 2001 — 2004
Associate of Arts (A.A.), Business Administration, Management and Operations
Thomas Winston Jr. Thomas Winston Jr.'s Alorica Experience July 2011 - February 2015
Job Workforce Analyst at Citi
Industry Telecommunications
Experience
Citi May 2015 - Present
Alorica July 2011 - February 2015
Skills
Customer Service, Microsoft Office, Microsoft Word, Process Improvement, Leadership, Operations Management, Team Building, Microsoft Excel, Strategic Planning, Team Leadership, Program Management
Education
Clark Atlanta University 2008 — 2012
Business, Management, Marketing, and Related Support Services
Citi May 2015 - Present
Alorica July 2011 - February 2015
Skills
Customer Service, Microsoft Office, Microsoft Word, Process Improvement, Leadership, Operations Management, Team Building, Microsoft Excel, Strategic Planning, Team Leadership, Program Management
Education
Clark Atlanta University 2008 — 2012
Business, Management, Marketing, and Related Support Services
Shantae Williams's Alorica Experience July 2008 - November 2009
Job Sr. Operations Support Analyst in Risk Management
Industry Banking
Experience
Citigroup April 2015 - Present
Citigroup November 2013 - January 2015
Citigroup October 2011 - November 2013
Citigroup September 2010 - October 2011
State of Kansas November 2009 - July 2010
Alorica July 2008 - November 2009
Skills
Customer Service, Filing Database, Records Management, Credit Operations, Reports, Spreadsheets, Judgmental Review, Data Entry, Word, Excel, PowerPoint, Access, Outlook, RPLID/CSNAP, Credit Bureau, commercial credit, Commercial Lending, Banking, Credit Risk, Oil/Gas, Retail Banking, Risk Management, Underwriting, Process Improvement, Call Centers, Analysis, Credit, Credit Cards, Financial Analysis, Financial Risk, AML, Consumer Lending, Relationship Management, Policy, Payments, Time Management, Portfolio Management, Accounting, Loans, Financial Services, Trade Finance, Credit Analysis, Operational Risk, Internet Banking, Commercial Banking, Treasury Management, Cash Management, Small Business Lending, Microsoft Excel, Core Banking
Education
DeVry University 2012 — 2015
BS, Business Administration and Management, General, 3.4
Washburn University 2009 — 2010
Coffeyville Community College 2006 — 2008
Associates Degree, Social Psychology
Highland Park High School 2001 — 2006
HS Diploma
Citigroup April 2015 - Present
Citigroup November 2013 - January 2015
Citigroup October 2011 - November 2013
Citigroup September 2010 - October 2011
State of Kansas November 2009 - July 2010
Alorica July 2008 - November 2009
Skills
Customer Service, Filing Database, Records Management, Credit Operations, Reports, Spreadsheets, Judgmental Review, Data Entry, Word, Excel, PowerPoint, Access, Outlook, RPLID/CSNAP, Credit Bureau, commercial credit, Commercial Lending, Banking, Credit Risk, Oil/Gas, Retail Banking, Risk Management, Underwriting, Process Improvement, Call Centers, Analysis, Credit, Credit Cards, Financial Analysis, Financial Risk, AML, Consumer Lending, Relationship Management, Policy, Payments, Time Management, Portfolio Management, Accounting, Loans, Financial Services, Trade Finance, Credit Analysis, Operational Risk, Internet Banking, Commercial Banking, Treasury Management, Cash Management, Small Business Lending, Microsoft Excel, Core Banking
Education
DeVry University 2012 — 2015
BS, Business Administration and Management, General, 3.4
Washburn University 2009 — 2010
Coffeyville Community College 2006 — 2008
Associates Degree, Social Psychology
Highland Park High School 2001 — 2006
HS Diploma
Glenn Gettinger Glenn Gettinger's Alorica Experience June 2008 - Present
Job IT Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica June 2008 - Present
International Paper 2003 - 2005
Novelis 2003 - 2005
Indiana State University January 1999 - December 2003
Benchmark Steel May 2001 - September 2001
Skills
Technical Support, Vendor Management, Active Directory, Troubleshooting, Windows Server, Project Management, Microsoft Excel, Artificial Neural..., IT Strategy, Web Design, Technical Writing, Servers, Higher Education, Outsourcing, Artificial Intelligence, Process Engineering, University Teaching, Windows XP, Digital Photography, Educational Technology, Microsoft Office, Photoshop, Training, Website Development, Public Speaking, Strategic Planning, Cognitive Psychology, Windows 7, Digital Communication, Photography, Call Centers, Process Control, Public Relations, Remote Desktop, Operating Systems, Windows XP Pro, Symantec Antivirus, Windows Vista, Multimedia, Remote Troubleshooting, Windows Remote Desktop, BMC Remedy, Backup Exec, Customer Service
Education
Indiana State University 1998 — 2003
abd, Technology Management / Digital Communications
Lincoln Land Community College 1995 — 1996
certificates in microcomputer applications, computer programming, and computer technology
Chicago Theological Seminary 1974 — 1978
Master of Divinity (M.Div.), communications, counseling, administration, biblical studies
Doane College 1970 — 1975
BS in Math & Psychology with a minor in Education
Alorica June 2008 - Present
International Paper 2003 - 2005
Novelis 2003 - 2005
Indiana State University January 1999 - December 2003
Benchmark Steel May 2001 - September 2001
Skills
Technical Support, Vendor Management, Active Directory, Troubleshooting, Windows Server, Project Management, Microsoft Excel, Artificial Neural..., IT Strategy, Web Design, Technical Writing, Servers, Higher Education, Outsourcing, Artificial Intelligence, Process Engineering, University Teaching, Windows XP, Digital Photography, Educational Technology, Microsoft Office, Photoshop, Training, Website Development, Public Speaking, Strategic Planning, Cognitive Psychology, Windows 7, Digital Communication, Photography, Call Centers, Process Control, Public Relations, Remote Desktop, Operating Systems, Windows XP Pro, Symantec Antivirus, Windows Vista, Multimedia, Remote Troubleshooting, Windows Remote Desktop, BMC Remedy, Backup Exec, Customer Service
Education
Indiana State University 1998 — 2003
abd, Technology Management / Digital Communications
Lincoln Land Community College 1995 — 1996
certificates in microcomputer applications, computer programming, and computer technology
Chicago Theological Seminary 1974 — 1978
Master of Divinity (M.Div.), communications, counseling, administration, biblical studies
Doane College 1970 — 1975
BS in Math & Psychology with a minor in Education
Shirnell Lynch Shirnell Lynch's Alorica Experience April 2010 - September 2011
Job Legal Assistant with US Assets, LLC
Industry Legal Services
Experience
US Assets LLC January 2014 - Present
Your Other Warehouse April 2012 - January 2014
Rabalais Law 2013 - 2013
Alorica April 2010 - September 2011
The Liberty Group LLC January 2001 - January 2010
Skills
Microsoft Office, Online Research, Legal Writing, Data Entry, Procurement, Organization, Document Drafting, Mulit-taskiing, Calendaring, Legal Research, Type 55 WPM, Professional Experience, Creative Writing, Team Management, Customer Service, Communication Skills, Citrix, Kronos, IDM, Fusion Pro
Education
ITT Technical Institute Baton Rouge, LA 2011 — 2013
Associate's degree, Paralegal
Coastal Carolina Community College 1996 — 1996
GED, GED
US Assets LLC January 2014 - Present
Your Other Warehouse April 2012 - January 2014
Rabalais Law 2013 - 2013
Alorica April 2010 - September 2011
The Liberty Group LLC January 2001 - January 2010
Skills
Microsoft Office, Online Research, Legal Writing, Data Entry, Procurement, Organization, Document Drafting, Mulit-taskiing, Calendaring, Legal Research, Type 55 WPM, Professional Experience, Creative Writing, Team Management, Customer Service, Communication Skills, Citrix, Kronos, IDM, Fusion Pro
Education
ITT Technical Institute Baton Rouge, LA 2011 — 2013
Associate's degree, Paralegal
Coastal Carolina Community College 1996 — 1996
GED, GED
Asia Ishae Asia Ishae's Alorica Experience 2012 - 2012
Job Nonprofit Organization Management Professional
Industry Nonprofit Organization Management
Experience
Alorica 2012 - 2012
TEAM Schools, A Network of KIPP Schools 2009 - 2011
Courtyard by Marriott August 2005 - May 2008
Skills
Types 60+ wpm, ADP Workforce Now, ADP Reporting, InfoFund, MIP Sage Fund..., Microsoft Excel, Microsoft Word, Microsoft Outlook
Education
Essex County College 2005 — 2006
Psychology
Delaware State University 2004 — 2005
Psychology
Alorica 2012 - 2012
TEAM Schools, A Network of KIPP Schools 2009 - 2011
Courtyard by Marriott August 2005 - May 2008
Skills
Types 60+ wpm, ADP Workforce Now, ADP Reporting, InfoFund, MIP Sage Fund..., Microsoft Excel, Microsoft Word, Microsoft Outlook
Education
Essex County College 2005 — 2006
Psychology
Delaware State University 2004 — 2005
Psychology
James Quackenbush James Quackenbush's Alorica Experience March 2011 - June 2011
Job Manager at AllPro Pest Services Inc
Industry Consumer Services
Experience
All-Pro Pest Services Inc August 2012 - Present
Alorica March 2011 - June 2011
DomPatCi Management Solutions September 2010 - January 2011
RYLA Teleservices Inc. April 2010 - July 2010
Integral Choice, Inc June 2008 - November 2008
Ernest Communications, Inc. October 2006 - October 2007
PartnerTEL April 2002 - September 2006
MCI WorldCom March 1994 - March 2001
Skills
Call Center, Telecom Expense..., Quality Assurance, Telecommunications, Customer Relations, Operations Management, Inside Sales, Call Centers, Coaching, Customer Satisfaction, Customer Service, Vendor Management, Account Management, Managed Services, Management, Sales Operations, Recruiting, Team Leadership, Training, Process Improvement, Sales, VoIP, Team Building, Direct Sales, Sales Management, Cloud Computing, Cold Calling, Salesforce.com, Human Resources, Sales Process, Selling, Solution Selling, Customer Retention, Marketing
Education
Dekalb Community College 1980 — 1983
none, Business Management
Peactree
All-Pro Pest Services Inc August 2012 - Present
Alorica March 2011 - June 2011
DomPatCi Management Solutions September 2010 - January 2011
RYLA Teleservices Inc. April 2010 - July 2010
Integral Choice, Inc June 2008 - November 2008
Ernest Communications, Inc. October 2006 - October 2007
PartnerTEL April 2002 - September 2006
MCI WorldCom March 1994 - March 2001
Skills
Call Center, Telecom Expense..., Quality Assurance, Telecommunications, Customer Relations, Operations Management, Inside Sales, Call Centers, Coaching, Customer Satisfaction, Customer Service, Vendor Management, Account Management, Managed Services, Management, Sales Operations, Recruiting, Team Leadership, Training, Process Improvement, Sales, VoIP, Team Building, Direct Sales, Sales Management, Cloud Computing, Cold Calling, Salesforce.com, Human Resources, Sales Process, Selling, Solution Selling, Customer Retention, Marketing
Education
Dekalb Community College 1980 — 1983
none, Business Management
Peactree
Tony Barbour Tony Barbour's Alorica Experience 2004 - 2007
Job Communitry Specialist
Industry Construction
Experience
ORS Nasco August 2011 - Present
Balloons By Vickie January 2005 - Present
CertaPro Painters November 2007 - March 2009
City of Owasso 2008 - 2008
Alorica 2004 - 2007
Education
The University of Texas at Dallas 1997 — 1999
Bachelors, Business Administration
Dallas County Community College
ORS Nasco August 2011 - Present
Balloons By Vickie January 2005 - Present
CertaPro Painters November 2007 - March 2009
City of Owasso 2008 - 2008
Alorica 2004 - 2007
Education
The University of Texas at Dallas 1997 — 1999
Bachelors, Business Administration
Dallas County Community College
Sergina Theodore's Alorica Experience October 2013 - August 2014
Job Experienced Adminstrative Assstant
Industry Biotechnology
Experience
Bioscape Digital March 2015 - May 2015
Wipro BPO September 2014 - March 2015
Alorica October 2013 - August 2014
Columbus State University August 2012 - August 2013
Columbus State University Housing May 2012 - August 2013
Connett & Associates August 2011 - February 2013
Columbus State University Call Center August 2011 - August 2012
Gerald E Moore & Associates May 2011 - August 2011
Gerald E Moore & Associates May 2010 - August 2010
Skills
Higher Education, Research, Community Outreach, Student Affairs, Public Speaking, Teaching, Event Planning, PowerPoint, Microsoft Office, Nonprofits, Microsoft Word, Program Development, Microsoft Excel, Fundraising, Outlook, Administration, Customer Service, Teamwork, Time Management, Data Entry, Critical Thinking
Education
Columbus State University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice
Middle Georgia College 2009 — 2010
Undecided, Business Administration, Management and Operations
McEachern Highschool 2005 — 2009
Duel Degree
Bioscape Digital March 2015 - May 2015
Wipro BPO September 2014 - March 2015
Alorica October 2013 - August 2014
Columbus State University August 2012 - August 2013
Columbus State University Housing May 2012 - August 2013
Connett & Associates August 2011 - February 2013
Columbus State University Call Center August 2011 - August 2012
Gerald E Moore & Associates May 2011 - August 2011
Gerald E Moore & Associates May 2010 - August 2010
Skills
Higher Education, Research, Community Outreach, Student Affairs, Public Speaking, Teaching, Event Planning, PowerPoint, Microsoft Office, Nonprofits, Microsoft Word, Program Development, Microsoft Excel, Fundraising, Outlook, Administration, Customer Service, Teamwork, Time Management, Data Entry, Critical Thinking
Education
Columbus State University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice
Middle Georgia College 2009 — 2010
Undecided, Business Administration, Management and Operations
McEachern Highschool 2005 — 2009
Duel Degree
Alex Roberts Alex Roberts's Alorica Experience September 2010 - May 2012
Job Partner at Joseph Michaels International
Industry Staffing and Recruiting
Experience
Joseph Michaels International June 2012 - Present
Alorica September 2010 - May 2012
Skills
Technical Recruiting, Human Resources, Customer Service, Engineering, Customer Satisfaction, Inbound Marketing, Outsourcing, Outbound Marketing, Marine Engineering, Marine Biology, Executive Search, Resume Writing
Education
De La Salle University 1988 — 1992
Bachelor of Science, Marine Biology and Biological Oceanography
Joseph Michaels International June 2012 - Present
Alorica September 2010 - May 2012
Skills
Technical Recruiting, Human Resources, Customer Service, Engineering, Customer Satisfaction, Inbound Marketing, Outsourcing, Outbound Marketing, Marine Engineering, Marine Biology, Executive Search, Resume Writing
Education
De La Salle University 1988 — 1992
Bachelor of Science, Marine Biology and Biological Oceanography
Patrick McNeill's Alorica Experience June 2014 - May 2015
Job IT Service Desk at nscglobal
Industry Information Technology and Services
Experience
nscglobal May 2015 - Present
Pro Wrestling Torch February 2001 - Present
Alorica June 2014 - May 2015
BrownGreer PLC March 2011 - August 2013
PartnerJD August 2010 - February 2011
Apex Systems October 2009 - November 2009
Championship Pro Wrestling April 1997 - August 2009
Legal Placements, Inc. July 2008 - July 2009
Hire Counsel July 2008 - September 2008
Compliance LP 2005 - 2008
Skills
Legal Writing, Legal Research, Litigation Support, Public Policy, Civil Litigation, Litigation, Licensing, Corporate Law, Document Review, Social Media, Government, Westlaw, Commercial Litigation, Intellectual Property, Legal Assistance, Research, Copyright Law, Editing, Policy Analysis, Contract Negotiation, Courts, Employment Law, Appeals, Microsoft Office, A+ Certified
Education
University of South Carolina School of Law 1992 — 1995
Doctor of Law (J.D.), Law
Clemson University 1988 — 1992
BS, Computer Science
nscglobal May 2015 - Present
Pro Wrestling Torch February 2001 - Present
Alorica June 2014 - May 2015
BrownGreer PLC March 2011 - August 2013
PartnerJD August 2010 - February 2011
Apex Systems October 2009 - November 2009
Championship Pro Wrestling April 1997 - August 2009
Legal Placements, Inc. July 2008 - July 2009
Hire Counsel July 2008 - September 2008
Compliance LP 2005 - 2008
Skills
Legal Writing, Legal Research, Litigation Support, Public Policy, Civil Litigation, Litigation, Licensing, Corporate Law, Document Review, Social Media, Government, Westlaw, Commercial Litigation, Intellectual Property, Legal Assistance, Research, Copyright Law, Editing, Policy Analysis, Contract Negotiation, Courts, Employment Law, Appeals, Microsoft Office, A+ Certified
Education
University of South Carolina School of Law 1992 — 1995
Doctor of Law (J.D.), Law
Clemson University 1988 — 1992
BS, Computer Science
Tadd Martin's Alorica Experience 2015 - July 2015
Job Project Manager I, Assistant Vice President Bank of the West CSG
Industry Banking
Experience
Premier Volleyball 2005 - Present
Alorica 2015 - July 2015
Creighton University May 2007 - March 2015
West Interactive 2005 - 2007
West Corporation 2002 - 2005
First Data Corporation November 1996 - December 2001
Skills
Program Management, Project Management, Team Building, Leadership, Training, Networking, Customer Service, Team Leadership, Personality, Problem Solving, Microsoft Office, Telecommunications, Process Improvement, Software Documentation, Change Management, IT Management, ITIL, Social Media, Information Technology, Time Management, System Administration, Call Centers, Leadership Development, Analysis, Visio, Data Analysis, SharePoint
Education
Creighton University 2007 — 2015
Bachelor of Arts (B.A.), Organizational Communications
Millard South 1990 — 1993
Diploma
Premier Volleyball 2005 - Present
Alorica 2015 - July 2015
Creighton University May 2007 - March 2015
West Interactive 2005 - 2007
West Corporation 2002 - 2005
First Data Corporation November 1996 - December 2001
Skills
Program Management, Project Management, Team Building, Leadership, Training, Networking, Customer Service, Team Leadership, Personality, Problem Solving, Microsoft Office, Telecommunications, Process Improvement, Software Documentation, Change Management, IT Management, ITIL, Social Media, Information Technology, Time Management, System Administration, Call Centers, Leadership Development, Analysis, Visio, Data Analysis, SharePoint
Education
Creighton University 2007 — 2015
Bachelor of Arts (B.A.), Organizational Communications
Millard South 1990 — 1993
Diploma
Elizabeth Ibekwe's Alorica Experience December 2013 - April 2015
Job Team Manager at Alorica
Industry Accounting
Experience
Alorica December 2013 - April 2015
Alorica July 2009 - December 2013
Alorica(Ryla Teleservices) September 2007 - July 2009
Manpower Management -IBM May 2005 - June 2007
Spherion Corporation - IBM September 2000 - May 2005
Wachovia Bank December 1996 - July 2000
Skills
Bookkeeping, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Auditing, Audit, Quickbooks, Reconciliation, Staff Accountant, Microsoft Word, Payroll, Finance, Invoicing, QuickBooks, Leadership, Budgets, Customer Service
Education
DeVry Institute of Technology 1998 — 2001
Bachelor of Science (B.S.), Computer Information System
Southern University and Agricultural and Mechanical College at Baton Rouge 1983 — 1986
Bachelor of Science (B.S.), Business Administration, Marketing
Alorica December 2013 - April 2015
Alorica July 2009 - December 2013
Alorica(Ryla Teleservices) September 2007 - July 2009
Manpower Management -IBM May 2005 - June 2007
Spherion Corporation - IBM September 2000 - May 2005
Wachovia Bank December 1996 - July 2000
Skills
Bookkeeping, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Auditing, Audit, Quickbooks, Reconciliation, Staff Accountant, Microsoft Word, Payroll, Finance, Invoicing, QuickBooks, Leadership, Budgets, Customer Service
Education
DeVry Institute of Technology 1998 — 2001
Bachelor of Science (B.S.), Computer Information System
Southern University and Agricultural and Mechanical College at Baton Rouge 1983 — 1986
Bachelor of Science (B.S.), Business Administration, Marketing
Russell Shaiffer's Alorica Experience January 2014 - April 2014
Job Loving life
Industry Telecommunications
Experience
SNI Technology September 2014 - Present
Alorica January 2014 - April 2014
H&R Block January 2012 - March 2013
Phillips & Cohen Associates March 2010 - December 2012
Premiere Global Services May 2007 - October 2009
Apple One March 2007 - May 2007
Bank of America October 2005 - January 2007
Fleet Credit Card Services 1999 - 2005
Skills
SAS/SQL, Applications Support, Databases, Spreadsheets, 10 Key, Data Analysis, SAS programming, Scripting, Process Improvement, Visio, Time Management, Workforce Management, Help Desk Support, Database Administration, Witness, eWFM, NetSuite, Avaya, Aspect, CMS, Technical Support, Strategic Planning, Operations Management, System Administration, Customer Service, Call Centers, Access, Management, Customer Experience, Customer Retention, Troubleshooting, Analytics, SharePoint, Analysis, Outlook, Microsoft Excel, PowerPoint, IEX Total View, IEX, Data Entry, Training, SAS, SQL, Automation, Visual Basic, Business Analysis, Customer Satisfaction, Process Scheduler
Education
Colorado Technical University 2005 — 2010
Bachelors of Science, Computer Science
Colorado Technical University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Colorado at Colorado Springs 1999 — 2003
Credits earned towards Bachelors of Science, Mathematics
Pikes Peak Community College 1995 — 1999
Associates, General Studies
Widefield High School 1993 — 1995
SNI Technology September 2014 - Present
Alorica January 2014 - April 2014
H&R Block January 2012 - March 2013
Phillips & Cohen Associates March 2010 - December 2012
Premiere Global Services May 2007 - October 2009
Apple One March 2007 - May 2007
Bank of America October 2005 - January 2007
Fleet Credit Card Services 1999 - 2005
Skills
SAS/SQL, Applications Support, Databases, Spreadsheets, 10 Key, Data Analysis, SAS programming, Scripting, Process Improvement, Visio, Time Management, Workforce Management, Help Desk Support, Database Administration, Witness, eWFM, NetSuite, Avaya, Aspect, CMS, Technical Support, Strategic Planning, Operations Management, System Administration, Customer Service, Call Centers, Access, Management, Customer Experience, Customer Retention, Troubleshooting, Analytics, SharePoint, Analysis, Outlook, Microsoft Excel, PowerPoint, IEX Total View, IEX, Data Entry, Training, SAS, SQL, Automation, Visual Basic, Business Analysis, Customer Satisfaction, Process Scheduler
Education
Colorado Technical University 2005 — 2010
Bachelors of Science, Computer Science
Colorado Technical University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Colorado at Colorado Springs 1999 — 2003
Credits earned towards Bachelors of Science, Mathematics
Pikes Peak Community College 1995 — 1999
Associates, General Studies
Widefield High School 1993 — 1995
Heather McMillen's Alorica Experience July 2010 - Present
Job Senior Manager, Training and Quality Assurance
Industry Telecommunications
Experience
Alorica July 2010 - Present
Alorica July 2007 - 2010
United States Marine Corps October 1992 - August 1996
Skills
Lean Six Sigma- Yellow..., Training, Management, Six Sigma, Customer Satisfaction, Change Management, Workforce Management, Call Center, Leadership, Program Management, Quality Assurance, Strategy, Analysis, Team Building, Call Centers, Customer Experience
Education
Coastal Carolina Community College
Cochise College
General Studies
Alorica July 2010 - Present
Alorica July 2007 - 2010
United States Marine Corps October 1992 - August 1996
Skills
Lean Six Sigma- Yellow..., Training, Management, Six Sigma, Customer Satisfaction, Change Management, Workforce Management, Call Center, Leadership, Program Management, Quality Assurance, Strategy, Analysis, Team Building, Call Centers, Customer Experience
Education
Coastal Carolina Community College
Cochise College
General Studies
Tony Dommenick's Alorica Experience October 2004 - Present
Job Owner at AD Properties64, LLC
Industry Telecommunications
Experience
Alorica October 2004 - Present
West Corporation September 2004 - Present
AD Properties64, LLC October 1999 - Present
Skills
Leadership, Call Centers, Management, Customer Satisfaction, Telecommunications, Vendor Management, Customer Experience, Team Building, Outsourcing, Team Leadership, Coaching, Customer Retention, Cross-functional Team..., Process Improvement, Team Management, Training, Entrepreneurship, IVR, Performance Management, Change Management, Project Management, Business Process..., Account Management, Small Business, Call Center, Troubleshooting, Start-ups, Contact Centers, Operations Management, CRM, Executive Management, Program Management, Budgets, Strategic Planning, Time Management, Business Planning, Quality Assurance, Property Management, Real Estate, BPO
Education
Davenport University 1986 — 1987
Accounting and Business/Management
Finlandia University 1983 — 1985
Associate of Arts (A.A.), Accounting and Business/Management
Alorica October 2004 - Present
West Corporation September 2004 - Present
AD Properties64, LLC October 1999 - Present
Skills
Leadership, Call Centers, Management, Customer Satisfaction, Telecommunications, Vendor Management, Customer Experience, Team Building, Outsourcing, Team Leadership, Coaching, Customer Retention, Cross-functional Team..., Process Improvement, Team Management, Training, Entrepreneurship, IVR, Performance Management, Change Management, Project Management, Business Process..., Account Management, Small Business, Call Center, Troubleshooting, Start-ups, Contact Centers, Operations Management, CRM, Executive Management, Program Management, Budgets, Strategic Planning, Time Management, Business Planning, Quality Assurance, Property Management, Real Estate, BPO
Education
Davenport University 1986 — 1987
Accounting and Business/Management
Finlandia University 1983 — 1985
Associate of Arts (A.A.), Accounting and Business/Management
Joel Christopher Jr.'s Alorica Experience July 2009 - Present
Job Technician Coordinator Laptop Support at Alorica
Industry Consumer Electronics
Experience
Alorica July 2009 - Present
Digital Management Solutions June 2008 - January 2009
Greenville Technical College July 2007 - August 2007
The Blood Connection July 2003 - May 2004
Tele-Tech Corporation November 2000 - May 2001
Skills
Laptops, Troubleshooting, Printers, Technical Support, Computer Repair, Computer Hardware, Windows 7, Workstations, XP, Active Directory, Windows Vista, Hardware, DHCP, Software Installation, Group Policy, VMware, VPN, Citrix, LAN-WAN, DNS, A Certified, Operating Systems, Routers, Networking, Windows Server, Wireless Networking
Education
Greenville Technical College 2005 — 2007
AS, Network System Administration
Greenville Technical College 2001 — 2003
AS, Medical Laboratory Technology
Clemson University 1996 — 1998
BS, Microbiology
Alorica July 2009 - Present
Digital Management Solutions June 2008 - January 2009
Greenville Technical College July 2007 - August 2007
The Blood Connection July 2003 - May 2004
Tele-Tech Corporation November 2000 - May 2001
Skills
Laptops, Troubleshooting, Printers, Technical Support, Computer Repair, Computer Hardware, Windows 7, Workstations, XP, Active Directory, Windows Vista, Hardware, DHCP, Software Installation, Group Policy, VMware, VPN, Citrix, LAN-WAN, DNS, A Certified, Operating Systems, Routers, Networking, Windows Server, Wireless Networking
Education
Greenville Technical College 2005 — 2007
AS, Network System Administration
Greenville Technical College 2001 — 2003
AS, Medical Laboratory Technology
Clemson University 1996 — 1998
BS, Microbiology
Elisabet Vigo's Alorica Experience November 2012 - Present
Job Sales Manager at Alorica
Industry Computer Software
Experience
Alorica November 2012 - Present
PRC April 2005 - November 2012
Verizon September 1997 - August 1999
Skills
Leadership, Process Improvement, Management, Coaching, Call Center
Education
City University of New York-John Jay College of Criminal Justice 1981 — 2009
Monroe College 2001 — 2003
AS, Computer Science
City University of New York-John Jay College of Criminal Justice 1996 — 1997
Forensic Psychology
Alorica November 2012 - Present
PRC April 2005 - November 2012
Verizon September 1997 - August 1999
Skills
Leadership, Process Improvement, Management, Coaching, Call Center
Education
City University of New York-John Jay College of Criminal Justice 1981 — 2009
Monroe College 2001 — 2003
AS, Computer Science
City University of New York-John Jay College of Criminal Justice 1996 — 1997
Forensic Psychology
Renada Johnson's Alorica Experience October 2008 - Present
Job Senior Manager and Entrepreneur of iHOPE
Industry Management Consulting
Experience
Alorica October 2008 - Present
Smart Funding Solutions January 2007 - December 2009
Golden Clinic February 2004 - 2005
Education
University of Pennsylvania - The Wharton School 2013 — 2015
Bachelor's Degree, Accounting and Finance, 3.7
Colorado State University 2010 — 2012
Bachelors, Healthcare Mnagement
Lincoln College of Technology 2002 — 2004
Associate's Degree, Healthcare, 4.0
Alorica October 2008 - Present
Smart Funding Solutions January 2007 - December 2009
Golden Clinic February 2004 - 2005
Education
University of Pennsylvania - The Wharton School 2013 — 2015
Bachelor's Degree, Accounting and Finance, 3.7
Colorado State University 2010 — 2012
Bachelors, Healthcare Mnagement
Lincoln College of Technology 2002 — 2004
Associate's Degree, Healthcare, 4.0
Gina Norman's Alorica Experience May 2011 - May 2012
Job Business Owner at BrightLine Tax Service
Industry Accounting
Experience
Bright-Line Tax Service December 2013 - Present
CCH Small Firm Services October 2013 - Present
G & J Teleservices, LLC May 2010 - June 2013
Alorica May 2011 - May 2012
Accountemps June 2000 - May 2012
Bank of America October 2004 - November 2005
Beauty On The Go October 2001 - November 2003
Blank Rome LLP June 2000 - March 2002
Skills
Customer Service, Accounts Payable, Accounts Receivable, Managing Accounts, Managing Database, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Access, Elite, Siebel, Paradox, Windows NT, Office Administration, Office Management, Internet Explorer, Small Business, Loan Origination, Medical Billing, Medical Assisting, Phlebotomy, Front to Back Office, Vital Signs, Typing, Microsoft Office 2007, Office Equipment..., Open Office, PowerPoint, Inventory Management, Hiring Personnel, Independent Contractors, Retail Sales, Customer Retention, Fundraising, Aesthetics, Makeup Artistry, Employee Training, Management, Supervising, Sales, Body Wraps, Facials, Skin Care, Nail Care, Medical Terminology, Medical Records, Medical Coding, QuickBooks
Education
Western Michigan University 1997 — 2000
Accounting
Detroit Business Institute-Downriver 1987 — 1988
Associate's degree, Accounting, 4.0
Bright-Line Tax Service December 2013 - Present
CCH Small Firm Services October 2013 - Present
G & J Teleservices, LLC May 2010 - June 2013
Alorica May 2011 - May 2012
Accountemps June 2000 - May 2012
Bank of America October 2004 - November 2005
Beauty On The Go October 2001 - November 2003
Blank Rome LLP June 2000 - March 2002
Skills
Customer Service, Accounts Payable, Accounts Receivable, Managing Accounts, Managing Database, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Access, Elite, Siebel, Paradox, Windows NT, Office Administration, Office Management, Internet Explorer, Small Business, Loan Origination, Medical Billing, Medical Assisting, Phlebotomy, Front to Back Office, Vital Signs, Typing, Microsoft Office 2007, Office Equipment..., Open Office, PowerPoint, Inventory Management, Hiring Personnel, Independent Contractors, Retail Sales, Customer Retention, Fundraising, Aesthetics, Makeup Artistry, Employee Training, Management, Supervising, Sales, Body Wraps, Facials, Skin Care, Nail Care, Medical Terminology, Medical Records, Medical Coding, QuickBooks
Education
Western Michigan University 1997 — 2000
Accounting
Detroit Business Institute-Downriver 1987 — 1988
Associate's degree, Accounting, 4.0
Leightonia Bailey's Alorica Experience December 2013 - Present
Job Customer Service
Industry Consumer Services
Experience
Home Depot April 2015 - Present
Alorica December 2013 - Present
RGIS January 2008 - April 2010
WellStar Health System February 2006 - January 2009
WOODSTOCK NURSING & REHABILITATION CENTER April 2006 - April 2006
Walmart October 2004 - February 2006
Walmart October 2004 - January 2006
ARAMARK April 2003 - October 2005
MARIETTA RHEUMATOLOGY March 2004 - April 2004
Circuit City April 2003 - October 2003
Skills
Customer Service, Invoicing, Medical Records, Microsoft Word, Retail Sales, Sales, Cash Register, Inventory, Inventory Management, Retail, Customer Satisfaction, Teamwork, Data Entry, Microsoft Excel, Microsoft Office, Cashiering, PowerPoint, Outlook, Telephone Skills
Education
North Metro Technical College 2008 — 2009
Chattahoochee Technical College
Medical Billing/ Coding
Home Depot April 2015 - Present
Alorica December 2013 - Present
RGIS January 2008 - April 2010
WellStar Health System February 2006 - January 2009
WOODSTOCK NURSING & REHABILITATION CENTER April 2006 - April 2006
Walmart October 2004 - February 2006
Walmart October 2004 - January 2006
ARAMARK April 2003 - October 2005
MARIETTA RHEUMATOLOGY March 2004 - April 2004
Circuit City April 2003 - October 2003
Skills
Customer Service, Invoicing, Medical Records, Microsoft Word, Retail Sales, Sales, Cash Register, Inventory, Inventory Management, Retail, Customer Satisfaction, Teamwork, Data Entry, Microsoft Excel, Microsoft Office, Cashiering, PowerPoint, Outlook, Telephone Skills
Education
North Metro Technical College 2008 — 2009
Chattahoochee Technical College
Medical Billing/ Coding
Sonjia Davis's Alorica Experience November 2011 - June 2014
Job Administrative Director at Bridge Assoicates
Industry Textiles
Experience
Bridge Assoicates July 2014 - Present
Alorica November 2011 - June 2014
Olympus Media LLC February 2011 - November 2011
Skills
Customer Service, Microsoft Office, Management, Advertising, Microsoft Excel, Leadership, Strategic Planning, Project Management, Sales, Marketing, Team Building, Leadership Development
Education
Chattahoochee Technical College
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Bridge Assoicates July 2014 - Present
Alorica November 2011 - June 2014
Olympus Media LLC February 2011 - November 2011
Skills
Customer Service, Microsoft Office, Management, Advertising, Microsoft Excel, Leadership, Strategic Planning, Project Management, Sales, Marketing, Team Building, Leadership Development
Education
Chattahoochee Technical College
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Crystal Brandy's Alorica Experience December 2011 - August 2013
Job System Administrator (Journeyman) Shift Lead at US Falcon
Industry Electrical/Electronic Manufacturing
Experience
US Falcon September 2014 - Present
Mitchell Consulting Services Group February 2013 - September 2014
Alorica December 2011 - August 2013
Boecore Professional Solutions August 2010 - December 2010
Lockheed Martin June 2009 - September 2009
Skills
Security Clearance, CompTIA Security+..., IT Service Management, Help Desk Support, Troubleshooting, Technical Support, Project Management, Computer Hardware, XP, Hardware, Windows 7, Software Installation, BMC Remedy, Public Speaking, Windows XP, DHCP, Customer Service
Education
Colorado Technical University 2005 — 2010
Bachelor of Science (BS), Electrical and Electronics Engineering
US Falcon September 2014 - Present
Mitchell Consulting Services Group February 2013 - September 2014
Alorica December 2011 - August 2013
Boecore Professional Solutions August 2010 - December 2010
Lockheed Martin June 2009 - September 2009
Skills
Security Clearance, CompTIA Security+..., IT Service Management, Help Desk Support, Troubleshooting, Technical Support, Project Management, Computer Hardware, XP, Hardware, Windows 7, Software Installation, BMC Remedy, Public Speaking, Windows XP, DHCP, Customer Service
Education
Colorado Technical University 2005 — 2010
Bachelor of Science (BS), Electrical and Electronics Engineering
Ben Dodge's Alorica Experience May 2013 - March 2015
Job Business Owner at 4D Professional Services
Industry Outsourcing/Offshoring
Experience
4D Professional Services March 2015 - Present
Alorica May 2013 - March 2015
Alorica June 2012 - May 2013
Alorica January 2012 - May 2012
PRC, LLC 2007 - 2011
Skills
Quality Assurance, Quality Management, Call Center, Operations Management, Process Improvement, Team Leadership, Team Management, Management, Team Building, Business Process..., Change Management, Cross-functional Team..., Outsourcing, Troubleshooting, Software Documentation, Training, Continuous Improvement, Call Centers, Avaya, Customer Satisfaction, Contact Centers, Customer Experience, Leadership, Telecommunications, Performance Management
Education
Columbia College 2012 — 2013
A.S., General Studies
4D Professional Services March 2015 - Present
Alorica May 2013 - March 2015
Alorica June 2012 - May 2013
Alorica January 2012 - May 2012
PRC, LLC 2007 - 2011
Skills
Quality Assurance, Quality Management, Call Center, Operations Management, Process Improvement, Team Leadership, Team Management, Management, Team Building, Business Process..., Change Management, Cross-functional Team..., Outsourcing, Troubleshooting, Software Documentation, Training, Continuous Improvement, Call Centers, Avaya, Customer Satisfaction, Contact Centers, Customer Experience, Leadership, Telecommunications, Performance Management
Education
Columbia College 2012 — 2013
A.S., General Studies
Carole Vogel's Alorica Experience October 2011 - July 2013
Job Library Professional
Industry Libraries
Experience
Staples June 2015 - Present
Priority Realty, LLC February 2014 - January 2015
Alorica October 2011 - July 2013
Carnegie Library of Pittsburgh June 2011 - September 2011
RGIS December 2010 - June 2011
Sellersville Museum June 2007 - May 2011
Dorney Park & Wildwater Kingdom August 2010 - October 2010
Pennridge School District June 2007 - August 2009
Skills
Museums, Exhibit Design, Historic Preservation, PastPerfect, Library Science, Library, Information Literacy, Cataloging, Collection Development, Library Management, Virtual Reference, Archives, Electronic Resources, Metadata, Digitization, Library Reference, Interlibrary Loan, Special Collections, Digital Libraries, Library Instruction, Libraries
Education
Clarion University of Pennsylvania 2005 — 2010
BS, Library Science
Staples June 2015 - Present
Priority Realty, LLC February 2014 - January 2015
Alorica October 2011 - July 2013
Carnegie Library of Pittsburgh June 2011 - September 2011
RGIS December 2010 - June 2011
Sellersville Museum June 2007 - May 2011
Dorney Park & Wildwater Kingdom August 2010 - October 2010
Pennridge School District June 2007 - August 2009
Skills
Museums, Exhibit Design, Historic Preservation, PastPerfect, Library Science, Library, Information Literacy, Cataloging, Collection Development, Library Management, Virtual Reference, Archives, Electronic Resources, Metadata, Digitization, Library Reference, Interlibrary Loan, Special Collections, Digital Libraries, Library Instruction, Libraries
Education
Clarion University of Pennsylvania 2005 — 2010
BS, Library Science
Adina Montgomery's Alorica Experience October 2012 - Present
Job Operations Manager at Alorica
Industry Information Technology and Services
Experience
Alorica October 2012 - Present
Education
1st Independent Methodist High School 1980 — 1981
Colorado Technical University
Associate's degree, Business, Management, Marketing, and Related Support Services
Alorica October 2012 - Present
Education
1st Independent Methodist High School 1980 — 1981
Colorado Technical University
Associate's degree, Business, Management, Marketing, and Related Support Services
Jeremy Calcote's Alorica Experience December 2011 - February 2012
Job Security Officer at Securitas
Industry Security and Investigations
Experience
Securitas March 2012 - Present
Alorica December 2011 - February 2012
Regal Entertainment Group October 2011 - December 2011
Planet Fitness June 2011 - December 2011
Center Partners September 2010 - December 2010
Inta Juice September 2009 - September 2010
CSU Parking Services November 2007 - August 2009
Inta Juice October 2006 - May 2007
CSU Bakeshop February 2006 - May 2006
PakMail October 2004 - June 2005
Skills
Microsoft Excel, Customer Service, Microsoft Word, Statistical Data..., Time Management, Japanese culture, Security, Cpr Certified, Taekwondo, Project Management, Japanese, Management, Microsoft Office, PowerPoint
Education
Colorado State University 2005 — 2010
Bachelor of Arts Degree, Sociology, Criminal Justice
Lewis Palmer High School 2001 — 2005
High School Diploma
Securitas March 2012 - Present
Alorica December 2011 - February 2012
Regal Entertainment Group October 2011 - December 2011
Planet Fitness June 2011 - December 2011
Center Partners September 2010 - December 2010
Inta Juice September 2009 - September 2010
CSU Parking Services November 2007 - August 2009
Inta Juice October 2006 - May 2007
CSU Bakeshop February 2006 - May 2006
PakMail October 2004 - June 2005
Skills
Microsoft Excel, Customer Service, Microsoft Word, Statistical Data..., Time Management, Japanese culture, Security, Cpr Certified, Taekwondo, Project Management, Japanese, Management, Microsoft Office, PowerPoint
Education
Colorado State University 2005 — 2010
Bachelor of Arts Degree, Sociology, Criminal Justice
Lewis Palmer High School 2001 — 2005
High School Diploma
Molly Nettles-Franklin's Alorica Experience July 2007 - May 2011
Job State of Kansas
Industry Government Relations
Experience
Topeka Rescue Mission July 2013 - August 2014
The New Beginning Missionary Baptist Church April 2012 - January 2014
Alorica July 2007 - May 2011
Pre-Paid Legal Services, Inc November 2003 - July 2007
AT&T February 1998 - November 2003
United States Army Reserves March 1985 - April 1992
Skills
Customer Service, Telecommunications, Customer Satisfaction, Vendor Management, Call Center, Office Management, Non-profit..., Leadership, Recruiting, Marketing Strategy, Coaching and Development, Business Writing, Human Resources, Management, Call Centers, Performance Management
Education
Chicago State University
B.A, History & Political Science
Topeka Rescue Mission July 2013 - August 2014
The New Beginning Missionary Baptist Church April 2012 - January 2014
Alorica July 2007 - May 2011
Pre-Paid Legal Services, Inc November 2003 - July 2007
AT&T February 1998 - November 2003
United States Army Reserves March 1985 - April 1992
Skills
Customer Service, Telecommunications, Customer Satisfaction, Vendor Management, Call Center, Office Management, Non-profit..., Leadership, Recruiting, Marketing Strategy, Coaching and Development, Business Writing, Human Resources, Management, Call Centers, Performance Management
Education
Chicago State University
B.A, History & Political Science
Joanne Vendshus's Alorica Experience November 2012 - Present
Job Customer Care Professional at Alorica
Industry Consumer Services
Experience
Alorica November 2012 - Present
N.E.W. Customer Service Companies, Inc July 2006 - February 2012
Kmart Corporation October 2002 - February 2003
ClientLogic February 2002 - September 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Billing, Customer Relations, Telephone Skills, General Office Duties, Market Research, Jewelry Making, Jewelry Design, Sewing, Food Service, Creative Writing, Data Entry, Office Management, Handmade Jewelry, Invoicing, Call Centers
Education
Cuyahoga Community College
Associate of Arts (A.A.), History
John Carroll University
Bachelor of Arts (B.A.), Communication and Media Studies
Alorica November 2012 - Present
N.E.W. Customer Service Companies, Inc July 2006 - February 2012
Kmart Corporation October 2002 - February 2003
ClientLogic February 2002 - September 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Billing, Customer Relations, Telephone Skills, General Office Duties, Market Research, Jewelry Making, Jewelry Design, Sewing, Food Service, Creative Writing, Data Entry, Office Management, Handmade Jewelry, Invoicing, Call Centers
Education
Cuyahoga Community College
Associate of Arts (A.A.), History
John Carroll University
Bachelor of Arts (B.A.), Communication and Media Studies
Shontriska Jones's Alorica Experience October 2014 - May 2015
Job Criminal Justice
Industry Security and Investigations
Experience
Alorica October 2014 - May 2015
Kohl's Department Stores November 2013 - March 2015
United States Investigation Services April 2012 - March 2013
Champs Sports August 2011 - August 2012
New Birth Fellowship Christian Academy August 2009 - July 2010
Skills
Public Speaking, Critical Thinking, PowerPoint, Microsoft Office, Event Planning, Community Outreach, Higher Education, Research, Student Affairs, Microsoft Word, Teaching, Microsoft Excel, Call Centers, Quality Assurance, Customer Service, Sales
Education
Kennesaw State University 2010 — 2014
Bachelor’s Degree, Criminal Justice- Forensic Behavioral Science
Darton College 2006 — 2010
Associate of Science (AS), Criminal Justice and Corrections
Darton College 2006 — 2010
Associate of Science (AS), Kinesiology and Exercise Science
Alorica October 2014 - May 2015
Kohl's Department Stores November 2013 - March 2015
United States Investigation Services April 2012 - March 2013
Champs Sports August 2011 - August 2012
New Birth Fellowship Christian Academy August 2009 - July 2010
Skills
Public Speaking, Critical Thinking, PowerPoint, Microsoft Office, Event Planning, Community Outreach, Higher Education, Research, Student Affairs, Microsoft Word, Teaching, Microsoft Excel, Call Centers, Quality Assurance, Customer Service, Sales
Education
Kennesaw State University 2010 — 2014
Bachelor’s Degree, Criminal Justice- Forensic Behavioral Science
Darton College 2006 — 2010
Associate of Science (AS), Criminal Justice and Corrections
Darton College 2006 — 2010
Associate of Science (AS), Kinesiology and Exercise Science
James Wilks's Alorica Experience February 2013 - February 2014
Job Looking for a new career in IT
Industry Telecommunications
Experience
Alorica February 2013 - February 2014
BI-LO, LLC September 2012 - December 2012
B&W Services June 2010 - December 2012
Clemson University Network Services April 2008 - February 2010
Bellamy Theatre August 2007 - May 2008
Cardiology Associates of Anderson August 2004 - February 2006
Skills
Telecommunications, VoIP, Wireless, IP, GSM, Telephony, T1, SDH, Fiber Optics, Ethernet, 3G, CDMA, DSL, Computer Network..., Broadband, UMTS, SS7, Call Center, Transmission, Switches
Education
Clemson University 2006 — 2010
Tri-County Technical College
Associate of Science; Bachelor of Science, Computer Science
Alorica February 2013 - February 2014
BI-LO, LLC September 2012 - December 2012
B&W Services June 2010 - December 2012
Clemson University Network Services April 2008 - February 2010
Bellamy Theatre August 2007 - May 2008
Cardiology Associates of Anderson August 2004 - February 2006
Skills
Telecommunications, VoIP, Wireless, IP, GSM, Telephony, T1, SDH, Fiber Optics, Ethernet, 3G, CDMA, DSL, Computer Network..., Broadband, UMTS, SS7, Call Center, Transmission, Switches
Education
Clemson University 2006 — 2010
Tri-County Technical College
Associate of Science; Bachelor of Science, Computer Science
Sheri Fowler's Alorica Experience January 2006 - January 2008
Job Student at PPCC
Industry Consumer Services
Experience
ACS, a Xerox Company November 2011 - May 2013
MWR April 2008 - October 2008
Alorica January 2006 - January 2008
Education
Columbia College 2010 — 2011
General Studies, Human Resources
ACS, a Xerox Company November 2011 - May 2013
MWR April 2008 - October 2008
Alorica January 2006 - January 2008
Education
Columbia College 2010 — 2011
General Studies, Human Resources
Jeulean Moore's Alorica Experience June 2008 - Present
Job Placement Agent for Alorica
Industry Public Relations and Communications
Experience
Alorica June 2008 - Present
Skills
Telecommunications, Call Centers
Education
Delta College 1979 — 1981
Associate's degree, Office Management and Supervision
Alorica June 2008 - Present
Skills
Telecommunications, Call Centers
Education
Delta College 1979 — 1981
Associate's degree, Office Management and Supervision
Logan Shoffner's Alorica Experience January 2015 - Present
Job Customer Service Specialist
Industry Business Supplies and Equipment
Experience
Alorica January 2015 - Present
American Basketball Institute Prep September 2013 - Present
Legarza Basketball May 2010 - August 2012
Blythe's Basketball Development Resource May 2010 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Research, Social Media, Teamwork, Microsoft Word, Marketing
Education
Clark Atlanta University 2010 — 2013
Bachelor's Degree, Business Administration Management and Marketing
Alorica January 2015 - Present
American Basketball Institute Prep September 2013 - Present
Legarza Basketball May 2010 - August 2012
Blythe's Basketball Development Resource May 2010 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Research, Social Media, Teamwork, Microsoft Word, Marketing
Education
Clark Atlanta University 2010 — 2013
Bachelor's Degree, Business Administration Management and Marketing
Kimberly Hasty's Alorica Experience August 2004 - December 2004
Job Student at Clackamas Community College
Industry Research
Experience
Clackamas Community College September 2011 - Present
McDonald's Corporation September 2009 - May 2010
Salt Lake Community College October 2007 - March 2008
Standard Parking November 2007 - February 2008
Aamco Parking October 2007 - November 2007
Woman Infants & Children January 2007 - July 2007
Alorica August 2004 - December 2004
Sonic Drive-In July 2003 - January 2004
Sonic Drive-In April 2002 - November 2002
Education
Clackamas Community College 2011 — 2013
Anthropology
Salt Lake Community College 2007 — 2008
Anthropology
Stevens-Henager College-Murray 2003 — 2004
Medical Specialties
Clackamas Community College September 2011 - Present
McDonald's Corporation September 2009 - May 2010
Salt Lake Community College October 2007 - March 2008
Standard Parking November 2007 - February 2008
Aamco Parking October 2007 - November 2007
Woman Infants & Children January 2007 - July 2007
Alorica August 2004 - December 2004
Sonic Drive-In July 2003 - January 2004
Sonic Drive-In April 2002 - November 2002
Education
Clackamas Community College 2011 — 2013
Anthropology
Salt Lake Community College 2007 — 2008
Anthropology
Stevens-Henager College-Murray 2003 — 2004
Medical Specialties
Camarray Robinson's Alorica Experience August 2011 - 2012
Job Trainer at Alorica
Industry Information Technology and Services
Experience
Alorica August 2011 - 2012
RYLA Inc. December 2008 - August 2011
Safeway June 2002 - June 2008
Skills
Customer Service, Training & Development, Time Management, Call Centers, Employee Training, Training
Education
Clark College 2003 — 2004
English Language and Literature/Letters
mountain view high school 2000 — 2003
high school diploma
Alorica August 2011 - 2012
RYLA Inc. December 2008 - August 2011
Safeway June 2002 - June 2008
Skills
Customer Service, Training & Development, Time Management, Call Centers, Employee Training, Training
Education
Clark College 2003 — 2004
English Language and Literature/Letters
mountain view high school 2000 — 2003
high school diploma
Franklin Etienne's Alorica Experience 2008 - 2012
Job Manager
Industry Information Technology and Services
Experience
Alorica 2008 - 2012
Skills
Team Management, Management, Customer Service, Call Centers, Team Leadership, Outsourcing, Process Improvement, Vendor Management, Training, Leadership
Education
Prospect Heights High School 1987 — 1991
High School Diploma, Science
Coastal Carolina Community College
Telecommunications Engineering
Alorica 2008 - 2012
Skills
Team Management, Management, Customer Service, Call Centers, Team Leadership, Outsourcing, Process Improvement, Vendor Management, Training, Leadership
Education
Prospect Heights High School 1987 — 1991
High School Diploma, Science
Coastal Carolina Community College
Telecommunications Engineering
Cory Castaneda's Alorica Experience 2012 - 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Susan Salerni's Alorica Experience August 2008 - Present
Job Seller Development at Convergys
Industry Telecommunications
Experience
Convergys August 2013 - Present
Alorica August 2008 - Present
Drexel Burnham Lambert March 1985 - July 1991
LF Rothschild Unterberg & Towbin 1984 - 1985
Advest, Inc. 1982 - 1984
Bruns Nordeman Rea 1967 - 1982
Skills
Call Center, Customer Service, Microsoft Office, Microsoft Excel, Sales, Team Leadership, Customer Satisfaction, Outlook, Account Management, Data Entry, Customer Retention, Call Centers, Time Management
Education
Brooklyn College 1960 — 1972
Television Production
Convergys August 2013 - Present
Alorica August 2008 - Present
Drexel Burnham Lambert March 1985 - July 1991
LF Rothschild Unterberg & Towbin 1984 - 1985
Advest, Inc. 1982 - 1984
Bruns Nordeman Rea 1967 - 1982
Skills
Call Center, Customer Service, Microsoft Office, Microsoft Excel, Sales, Team Leadership, Customer Satisfaction, Outlook, Account Management, Data Entry, Customer Retention, Call Centers, Time Management
Education
Brooklyn College 1960 — 1972
Television Production
Shane Penland's Alorica Experience March 2012 - August 2012
Job Telecommunicator at Onslow County E911
Industry Public Safety
Experience
Onslow County E911 August 2012 - Present
Southwest Volunteer Fire Department August 2011 - Present
Alorica March 2012 - August 2012
Cellular Concepts. May 2006 - January 2011
Skills
Customer Service, Sales, Customer Satisfaction, Training, Microsoft Word, Outlook, Customer Experience, Microsoft Office, Time Management, Team Building
Education
Coastal Carolina Community College
Emergency Care Attendant (EMT Ambulance)
Onslow County E911 August 2012 - Present
Southwest Volunteer Fire Department August 2011 - Present
Alorica March 2012 - August 2012
Cellular Concepts. May 2006 - January 2011
Skills
Customer Service, Sales, Customer Satisfaction, Training, Microsoft Word, Outlook, Customer Experience, Microsoft Office, Time Management, Team Building
Education
Coastal Carolina Community College
Emergency Care Attendant (EMT Ambulance)
Beverly Tarnoff's Alorica Experience 2005 - September 2013
Job Senior Director of Human Resources at SIGMAnet
Industry Human Resources
Experience
SIGMAnet October 2013 - Present
Alorica 2005 - September 2013
Mobile Systems Wireless 2004 - 2005
SANYO North America Corporation 2003 - 2004
WIDCOMM 1999 - 2003
RCG Management 1999 - 1999
Skills
Employee Relations, Talent Acquisition, Onboarding, HRIS, Applicant Tracking..., Benefits Administration, Performance Management, Human Resources, Succession Planning, Employee Benefits, Talent Management, Recruiting, Employee Engagement, Strategy, Personnel Management, Temporary Placement, Training, New Hire Orientations, Employment Law, FMLA, HR Policies, HR Consulting, Labor Relations, Hiring, Technical Recruiting, Leadership, Deferred Compensation, College Recruiting, ADP Payroll, Union Avoidance, Taleo, EEO, Employee Training
Education
Cornell University
Bachelor of Education (BEd), Education
Nazareth College of Rochester
Master's degree, Education
SIGMAnet October 2013 - Present
Alorica 2005 - September 2013
Mobile Systems Wireless 2004 - 2005
SANYO North America Corporation 2003 - 2004
WIDCOMM 1999 - 2003
RCG Management 1999 - 1999
Skills
Employee Relations, Talent Acquisition, Onboarding, HRIS, Applicant Tracking..., Benefits Administration, Performance Management, Human Resources, Succession Planning, Employee Benefits, Talent Management, Recruiting, Employee Engagement, Strategy, Personnel Management, Temporary Placement, Training, New Hire Orientations, Employment Law, FMLA, HR Policies, HR Consulting, Labor Relations, Hiring, Technical Recruiting, Leadership, Deferred Compensation, College Recruiting, ADP Payroll, Union Avoidance, Taleo, EEO, Employee Training
Education
Cornell University
Bachelor of Education (BEd), Education
Nazareth College of Rochester
Master's degree, Education
Jill Curtis's Alorica Experience January 2012 - Present
Job Programmer Analyst at Alorica
Industry Telecommunications
Experience
Alorica January 2012 - Present
West Corporation January 2009 - January 2012
West Corporation January 2004 - December 2008
Greenville Technology, Inc. April 2003 - January 2004
Greenville Technology, Inc. June 2000 - April 2003
West Corporation August 1995 - December 1999
Education
Dana College 1991 — 1995
Bachelor of Arts (BA), Mathematics and Computer Science
Fremont Senior High School
HS Diploma
Alorica January 2012 - Present
West Corporation January 2009 - January 2012
West Corporation January 2004 - December 2008
Greenville Technology, Inc. April 2003 - January 2004
Greenville Technology, Inc. June 2000 - April 2003
West Corporation August 1995 - December 1999
Education
Dana College 1991 — 1995
Bachelor of Arts (BA), Mathematics and Computer Science
Fremont Senior High School
HS Diploma
Fred Kleisch's Alorica Experience September 2012 - October 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
Alorica September 2012 - October 2012
COMPUTER PLUS April 2012 - August 2012
COMPUTER PLUS April 2012 - August 2012
Greenville Technical College August 2009 - April 2012
Greenville Technical College January 2009 - January 2012
Alorica 2012 - 2012
Hitachi September 1991 - January 2007
HITACHI ELECTRONICS Corporation January 1991 - January 2007
Skills
Computer Hardware, Microsoft Excel, PowerPoint, Public Speaking, Outlook, Access, Routers, Cisco Technologies, Troubleshooting, Microsoft Office, XP, Customer Service, Microsoft Word, Networking, Active Directory, Switches
Education
Greenville Technical College 2007 — 2008
Associate of Science (AS), Computer Technology/Computer Systems Technology
Greenville Technical College
A.S, Computer Technology
Clemson University 1981 — 1986
Bachelor of Arts (BA), History
Clemson University
B.A, Liberal Arts (History)
Alorica September 2012 - October 2012
COMPUTER PLUS April 2012 - August 2012
COMPUTER PLUS April 2012 - August 2012
Greenville Technical College August 2009 - April 2012
Greenville Technical College January 2009 - January 2012
Alorica 2012 - 2012
Hitachi September 1991 - January 2007
HITACHI ELECTRONICS Corporation January 1991 - January 2007
Skills
Computer Hardware, Microsoft Excel, PowerPoint, Public Speaking, Outlook, Access, Routers, Cisco Technologies, Troubleshooting, Microsoft Office, XP, Customer Service, Microsoft Word, Networking, Active Directory, Switches
Education
Greenville Technical College 2007 — 2008
Associate of Science (AS), Computer Technology/Computer Systems Technology
Greenville Technical College
A.S, Computer Technology
Clemson University 1981 — 1986
Bachelor of Arts (BA), History
Clemson University
B.A, Liberal Arts (History)
Sharonde Hunter's Alorica Experience February 2013 - March 2013
Job Student at Clary Sage College
Industry Cosmetics
Experience
Alorica February 2013 - March 2013
Burger King Corporation December 2010 - May 2011
Education
Clary Sage College 2013 — 2014
East Central High School 2008 — 2011
Diploma
Alorica February 2013 - March 2013
Burger King Corporation December 2010 - May 2011
Education
Clary Sage College 2013 — 2014
East Central High School 2008 — 2011
Diploma
Kate Handra's Alorica Experience February 2013 - Present
Job Sales/Retention at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica February 2013 - Present
South University November 2009 - May 2012
RadioShack April 2009 - November 2009
Education
Clarion University of Pennsylvania 1998 — 2003
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Alorica February 2013 - Present
South University November 2009 - May 2012
RadioShack April 2009 - November 2009
Education
Clarion University of Pennsylvania 1998 — 2003
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Angel Collins's Alorica Experience February 2014 - Present
Job B2B Business Consultant at Alorica for American Express OPEN
Industry Banking
Experience
Alorica February 2014 - Present
Alorica May 2013 - February 2014
MacGel Infinity Enterprises October 2010 - February 2013
Amerijam Appliance & Repair December 2009 - September 2010
Skills
Multitasking Skills, Organized with Strong..., Customer Support, Superior Sales Skills, Direct Sales, Scheduling Management, Appointment Scheduling, Bookings, Advertising, Copywriting, Public Relations, Direct Marketing, Accurate Data Entry, Talent Management, Creative Content..., Outstanding..., Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Desktop Publishing, Telephone Skills, Phone Etiquette, Commitment to Customer...
Education
Colorado Technical University 2015 — 2016
Bachelor’s Degree, Healthcare Management
Colorado Technical University 2013 — 2014
Associate of Science (ASHAS), Health Administration Services
Allied Business Schools 2011 — 2012
Certificate, Professional Property Management
Alorica February 2014 - Present
Alorica May 2013 - February 2014
MacGel Infinity Enterprises October 2010 - February 2013
Amerijam Appliance & Repair December 2009 - September 2010
Skills
Multitasking Skills, Organized with Strong..., Customer Support, Superior Sales Skills, Direct Sales, Scheduling Management, Appointment Scheduling, Bookings, Advertising, Copywriting, Public Relations, Direct Marketing, Accurate Data Entry, Talent Management, Creative Content..., Outstanding..., Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Desktop Publishing, Telephone Skills, Phone Etiquette, Commitment to Customer...
Education
Colorado Technical University 2015 — 2016
Bachelor’s Degree, Healthcare Management
Colorado Technical University 2013 — 2014
Associate of Science (ASHAS), Health Administration Services
Allied Business Schools 2011 — 2012
Certificate, Professional Property Management
JESSICA HOLLINGSWORTH's Alorica Experience September 2007 - November 2009
Job ADMITTING REPRESENTATIVE at HILLCREST HOSPITAL SOUTH
Industry Hospital & Health Care
Experience
HILLCREST HOSPITAL SOUTH March 2010 - Present
Alorica September 2007 - November 2009
Walgreens March 2004 - August 2007
Education
Community Care College
N/A, Medical/Clinical Assistant
HILLCREST HOSPITAL SOUTH March 2010 - Present
Alorica September 2007 - November 2009
Walgreens March 2004 - August 2007
Education
Community Care College
N/A, Medical/Clinical Assistant
Sharonda Adusah's Alorica Experience February 2009 - October 2012
Job Manager at Alorica
Industry Outsourcing/Offshoring
Experience
AT&T October 2012 - Present
Alorica February 2009 - October 2012
Education
Colorado Technical University 2012 — 2015
Bachelor of Business Administration (BBA), Information Technology Project Management
Clarkston High School 1987 — 1990
AT&T October 2012 - Present
Alorica February 2009 - October 2012
Education
Colorado Technical University 2012 — 2015
Bachelor of Business Administration (BBA), Information Technology Project Management
Clarkston High School 1987 — 1990
Alphonso Griffin III's Alorica Experience April 2014 - August 2014
Job Customer service supervisor at Ollie's Bargain Outlet
Industry Retail
Experience
Ollie's Bargain Outlet 2014 - Present
Alorica April 2014 - August 2014
KeHE Distributors Inc August 2012 - May 2013
Stacy's Greenhouses February 2006 - December 2011
Publix Super Markets January 2010 - August 2011
Circuit City November 2006 - October 2008
Skills
Customer Service, Sales, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Forklift Operator, Team Leadership, College Football, Money Management
Education
Jacksonville State University 2013 — 2016
Business, Management, Marketing, and Related Support Services
Dean College 2009 — 2009
Business Administration, Management and Operations
Ollie's Bargain Outlet 2014 - Present
Alorica April 2014 - August 2014
KeHE Distributors Inc August 2012 - May 2013
Stacy's Greenhouses February 2006 - December 2011
Publix Super Markets January 2010 - August 2011
Circuit City November 2006 - October 2008
Skills
Customer Service, Sales, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Forklift Operator, Team Leadership, College Football, Money Management
Education
Jacksonville State University 2013 — 2016
Business, Management, Marketing, and Related Support Services
Dean College 2009 — 2009
Business Administration, Management and Operations
Maria Salinas-Hood's Alorica Experience March 2015 - Present
Job Payroll Coordinator at Alorica
Industry Accounting
Experience
Alorica March 2015 - Present
Sheplers January 2011 - March 2015
Skills
Inventory Control, Loss Prevention, Store Management, Retail, Visual Merchandising, Retail Sales, Human Resources, Administrative..., Office Management, Data Entry, Data Warehousing, Merchandising, Inventory Management
Education
DeVry University 2011 — 2014
Bachelor of Science, Technical Management, Specialization Human Resources
Del Mar College 1998 — 2005
Business Administration and Management, General
Alorica March 2015 - Present
Sheplers January 2011 - March 2015
Skills
Inventory Control, Loss Prevention, Store Management, Retail, Visual Merchandising, Retail Sales, Human Resources, Administrative..., Office Management, Data Entry, Data Warehousing, Merchandising, Inventory Management
Education
DeVry University 2011 — 2014
Bachelor of Science, Technical Management, Specialization Human Resources
Del Mar College 1998 — 2005
Business Administration and Management, General
cory farrell's Alorica Experience April 2011 - March 2013
Job collection specialist at Kansas Dept of revenue
Industry Government Relations
Experience
Kansas Dept of revenue June 2014 - Present
iqor November 2012 - June 2014
Alorica April 2011 - March 2013
Schlotzsky's May 2009 - April 2011
Alorica November 2007 - May 2009
Friess heating & cooling July 2007 - November 2007
Education
Cloud County Community College 2001 — 2002
associates degree in science, undecided
Topeka High School 1998 — 2001
High School Diploma, General Study
Kansas Dept of revenue June 2014 - Present
iqor November 2012 - June 2014
Alorica April 2011 - March 2013
Schlotzsky's May 2009 - April 2011
Alorica November 2007 - May 2009
Friess heating & cooling July 2007 - November 2007
Education
Cloud County Community College 2001 — 2002
associates degree in science, undecided
Topeka High School 1998 — 2001
High School Diploma, General Study
lisa yanez's Alorica Experience April 2014 - June 2014
Job sales associate at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores October 2014 - Present
Alorica April 2014 - June 2014
Walmart March 2004 - November 2012
Skills
Cashiering, Customer Service, O.D.F.W. issueing..., Pallet Jack, telxzon trained, backroom processing, label and signage, paint mixing, Inventory, Merchandising, Retail Sales, Sales, Visual Merchandising, Retail, Inventory Management, Customer Satisfaction, Store Operations
Education
Chemeketa Community College 1984 — 1984
G.E.D, general education
Kohl's Department Stores October 2014 - Present
Alorica April 2014 - June 2014
Walmart March 2004 - November 2012
Skills
Cashiering, Customer Service, O.D.F.W. issueing..., Pallet Jack, telxzon trained, backroom processing, label and signage, paint mixing, Inventory, Merchandising, Retail Sales, Sales, Visual Merchandising, Retail, Inventory Management, Customer Satisfaction, Store Operations
Education
Chemeketa Community College 1984 — 1984
G.E.D, general education
Jarrett Phillips's Alorica Experience June 2010 - October 2011
Job Customer Service Professional
Industry Banking
Experience
stay at home parent June 2014 - Present
Citizens Bank February 2013 - June 2014
Alorica June 2010 - October 2011
Alorica October 2008 - June 2010
Skills
Banking, Credit, Retail Banking, Commercial Banking, Customer Service, Portfolio Management
Education
Community College of Allegheny County 2011 — 2019
Business Administration and Management, General/ information technology
stay at home parent June 2014 - Present
Citizens Bank February 2013 - June 2014
Alorica June 2010 - October 2011
Alorica October 2008 - June 2010
Skills
Banking, Credit, Retail Banking, Commercial Banking, Customer Service, Portfolio Management
Education
Community College of Allegheny County 2011 — 2019
Business Administration and Management, General/ information technology
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY