Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Anit Baniya Anit Baniya's Alorica Experience February 2014 - Present
Job Programmer Analyst/.net Developer at Alorica
Industry
Experience
DBA Tips & Tricks August 2014 - Present
Alorica February 2014 - Present
US Army November 2009 - August 2013
Skills
Microsoft SQL Server, C#, ASP.NET, Visual C#, JavaScript, jQuery, Visual Studio, SSRS, PL/SQL, SSIS, Software Development
Education
Bellevue University 2009 — 2014
Bachelor's Degree, Computer Science
Bellevue University
Bachelor's degree, Computer Science
DBA Tips & Tricks August 2014 - Present
Alorica February 2014 - Present
US Army November 2009 - August 2013
Skills
Microsoft SQL Server, C#, ASP.NET, Visual C#, JavaScript, jQuery, Visual Studio, SSRS, PL/SQL, SSIS, Software Development
Education
Bellevue University 2009 — 2014
Bachelor's Degree, Computer Science
Bellevue University
Bachelor's degree, Computer Science
Jay Sherer Jay Sherer's Alorica Experience July 2003 - June 2004
Job Head of Marketing at Charity(X) Charity Multiplier
Industry Real Estate
Experience
Charity(X) - Charity Multiplier July 2015 - Present
Jay Sherer January 1994 - Present
Hello Agent July 2014 - July 2015
ECCU January 2007 - July 2014
Freelance Marketing Consultant January 2009 - January 2011
Azusa Pacific University June 2004 - January 2007
Alorica, Inc March 2004 - June 2004
Alorica July 2003 - June 2004
Alorica, Inc July 2003 - February 2004
Skills
Strategy, Marketing Strategy, Lead Generation, Marketing, Marketing Communications, Leadership, Strategic Planning, Team Leadership, B2B, Brand Management, Business Strategy, Strategic Partnerships, Social Media, Marketing Management, Direct Marketing, Facebook, Budgets, CRM, Business Development, Online Marketing, Brand Awareness, Creative Writing, Social Media Marketing, Email Marketing, Relationship Marketing, Corporate Branding, Analysis, Strategic Leadership, Nonprofits, Market Research, Advertising, Situational Leadership, Creative Strategy, Insight Marketing, Integrated Marketing, Social Networking, Analytics, Strategic Communications, Organizational..., Thought Leadership, Fiction Writing, Segmentation, Market Planning, Direct Mail, Web Strategy, Strategy Development, Strategic Consulting, Commercial Insight, Commercial Teaching, Content Marketing
Education
Azusa Pacific University 2005 — 2007
Master of Business Administration, Business
Azusa Pacific University 1999 — 2003
Bachelor of Science, Marketing
CUES Product and Channel Management
Charity(X) - Charity Multiplier July 2015 - Present
Jay Sherer January 1994 - Present
Hello Agent July 2014 - July 2015
ECCU January 2007 - July 2014
Freelance Marketing Consultant January 2009 - January 2011
Azusa Pacific University June 2004 - January 2007
Alorica, Inc March 2004 - June 2004
Alorica July 2003 - June 2004
Alorica, Inc July 2003 - February 2004
Skills
Strategy, Marketing Strategy, Lead Generation, Marketing, Marketing Communications, Leadership, Strategic Planning, Team Leadership, B2B, Brand Management, Business Strategy, Strategic Partnerships, Social Media, Marketing Management, Direct Marketing, Facebook, Budgets, CRM, Business Development, Online Marketing, Brand Awareness, Creative Writing, Social Media Marketing, Email Marketing, Relationship Marketing, Corporate Branding, Analysis, Strategic Leadership, Nonprofits, Market Research, Advertising, Situational Leadership, Creative Strategy, Insight Marketing, Integrated Marketing, Social Networking, Analytics, Strategic Communications, Organizational..., Thought Leadership, Fiction Writing, Segmentation, Market Planning, Direct Mail, Web Strategy, Strategy Development, Strategic Consulting, Commercial Insight, Commercial Teaching, Content Marketing
Education
Azusa Pacific University 2005 — 2007
Master of Business Administration, Business
Azusa Pacific University 1999 — 2003
Bachelor of Science, Marketing
CUES Product and Channel Management
Ashton Blaha Ashton Blaha's Alorica Experience June 2011 - March 2012
Job Talent Management Project Analyst, Officer at Bank of the West
Industry Human Resources
Experience
Bank of the West May 2015 - Present
Bank of the West March 2012 - Present
Alorica June 2011 - March 2012
The University of South Dakota September 2009 - July 2011
The University of South Dakota September 2009 - October 2010
Skills
Multitasker, Organizational..., Organizational Behavior, Human Relations, Employee Relations, College Recruiting, Recruitment/Retention, Sourcing, Interviewing, Hiring, Onboarding, Candidate Screening, Social Media, Full Life Cycle..., HR Policies, Social Media Development, Social Networking, Corporate Recruiting, Market Research, Negotiation, Resume Writing, Employer Branding, Employee Engagement, Recruitment Advertising, Job Fairs, Recruiting, Interviews, Payroll, Temporary Placement, PeopleSoft, Employee Benefits, Leadership, Training, Strategic Planning, Advertising, Talent Management, Career Counseling, Human Resources, Career Development, New Hire Orientations, Technical Recruiting, Customer Service, Management, Background Checks, HRIS, Coaching, Workforce Planning, Employee Training, Leadership Development, People Skills
Education
Ashford University 2009 — 2010
Masters, Organizational Managment
The University of South Dakota 2005 — 2009
Bachelors, Psychology
Bank of the West May 2015 - Present
Bank of the West March 2012 - Present
Alorica June 2011 - March 2012
The University of South Dakota September 2009 - July 2011
The University of South Dakota September 2009 - October 2010
Skills
Multitasker, Organizational..., Organizational Behavior, Human Relations, Employee Relations, College Recruiting, Recruitment/Retention, Sourcing, Interviewing, Hiring, Onboarding, Candidate Screening, Social Media, Full Life Cycle..., HR Policies, Social Media Development, Social Networking, Corporate Recruiting, Market Research, Negotiation, Resume Writing, Employer Branding, Employee Engagement, Recruitment Advertising, Job Fairs, Recruiting, Interviews, Payroll, Temporary Placement, PeopleSoft, Employee Benefits, Leadership, Training, Strategic Planning, Advertising, Talent Management, Career Counseling, Human Resources, Career Development, New Hire Orientations, Technical Recruiting, Customer Service, Management, Background Checks, HRIS, Coaching, Workforce Planning, Employee Training, Leadership Development, People Skills
Education
Ashford University 2009 — 2010
Masters, Organizational Managment
The University of South Dakota 2005 — 2009
Bachelors, Psychology
Mandy Rooney Mandy Rooney's Alorica Experience May 2011 - March 2013
Job Specialty Sales Representative
Industry Pharmaceuticals
Experience
Actavis April 2013 - Present
Alorica May 2011 - March 2013
Target Corporation January 2009 - November 2010
Schering Plough Corporation May 2005 - October 2008
Gateway Computers November 2000 - April 2005
Skills
Applicant Tracking..., Onboarding, Training, Recruiting, Sourcing, Leadership, Management, Sales, Hiring, Coaching, Customer Service, Technical Recruiting, Employee Relations, Talent Acquisition, Performance Management, Budgets, Cold Calling, Interviews, Account Management, Employee Training, Time Management, New Hire Orientations, Internet Recruiting, Direct Sales, Marketing, Workforce Planning, Social Media, Leadership Development, Team Leadership, Employee Benefits, Pharmaceutical Sales, Sales Presentations, Product Launch, Relationship Building
Education
Briar Cliff University
Bachelor of Arts, Business Administration, Management and Operations
Western Iowa Tech Community College
Associate of Arts Degree
Actavis April 2013 - Present
Alorica May 2011 - March 2013
Target Corporation January 2009 - November 2010
Schering Plough Corporation May 2005 - October 2008
Gateway Computers November 2000 - April 2005
Skills
Applicant Tracking..., Onboarding, Training, Recruiting, Sourcing, Leadership, Management, Sales, Hiring, Coaching, Customer Service, Technical Recruiting, Employee Relations, Talent Acquisition, Performance Management, Budgets, Cold Calling, Interviews, Account Management, Employee Training, Time Management, New Hire Orientations, Internet Recruiting, Direct Sales, Marketing, Workforce Planning, Social Media, Leadership Development, Team Leadership, Employee Benefits, Pharmaceutical Sales, Sales Presentations, Product Launch, Relationship Building
Education
Briar Cliff University
Bachelor of Arts, Business Administration, Management and Operations
Western Iowa Tech Community College
Associate of Arts Degree
Suzanne Altare Suzanne Altare's Alorica Experience September 2014 - Present
Job Human Resource Manager at Alorica
Industry Human Resources
Experience
Alorica September 2014 - Present
Windstream Communications December 2011 - March 2014
PAETEC December 2010 - December 2011
Cavalier Telephone LLC December 2006 - December 2010
Talk America December 2004 - December 2006
Talk America October 1998 - November 2004
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Management, Organizational..., Process Improvement, Time Management, Interviews, Call Centers, Talent Management, Human Resources, Project Management, Training, Leadership, Payroll, Talent Acquisition, Technical Recruiting, HRIS, Applicant Tracking..., Strategy, FMLA, Telecommunications, Employment Law, Leadership Development, Sourcing, Vendor Management, Customer Service, Enterprise Software, Sales, Hiring, Internet Recruiting, Personnel Management, Coaching, Employee Training, Employee Engagement, Benefits Administration, Succession Planning, Workforce Planning, Onboarding, Conflict Resolution, Strategic Planning, Change Management, New Hire Orientations, Account Management, Temporary Placement, PeopleSoft, Customer Retention, College Recruiting, Deferred Compensation
Education
Armstrong Atlantic State University
The University of Georgia
Alorica September 2014 - Present
Windstream Communications December 2011 - March 2014
PAETEC December 2010 - December 2011
Cavalier Telephone LLC December 2006 - December 2010
Talk America December 2004 - December 2006
Talk America October 1998 - November 2004
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Management, Organizational..., Process Improvement, Time Management, Interviews, Call Centers, Talent Management, Human Resources, Project Management, Training, Leadership, Payroll, Talent Acquisition, Technical Recruiting, HRIS, Applicant Tracking..., Strategy, FMLA, Telecommunications, Employment Law, Leadership Development, Sourcing, Vendor Management, Customer Service, Enterprise Software, Sales, Hiring, Internet Recruiting, Personnel Management, Coaching, Employee Training, Employee Engagement, Benefits Administration, Succession Planning, Workforce Planning, Onboarding, Conflict Resolution, Strategic Planning, Change Management, New Hire Orientations, Account Management, Temporary Placement, PeopleSoft, Customer Retention, College Recruiting, Deferred Compensation
Education
Armstrong Atlantic State University
The University of Georgia
sophia sanders sophia sanders's Alorica Experience August 2005 - November 2008
Job Human Resource Specialist
Industry Military
Experience
US Army November 2008 - Present
Alorica August 2005 - November 2008
Skills
Human Resources, Administrative..., Secretarial Skills, Operations Management, Team Management, Team Leadership, Teamwork, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, HR Policies, Typing, Accurate Record Keeping, Military Operations, Global Outlook, Document Drafting, Loyal, Highly Reliable, Outstanding time..., Productivity, Professional..., Highly motivated...
Education
Ashford University 2012 — 2016
in lieu of Bachelor's degree, Psychology
University of Phoenix
US Army November 2008 - Present
Alorica August 2005 - November 2008
Skills
Human Resources, Administrative..., Secretarial Skills, Operations Management, Team Management, Team Leadership, Teamwork, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, HR Policies, Typing, Accurate Record Keeping, Military Operations, Global Outlook, Document Drafting, Loyal, Highly Reliable, Outstanding time..., Productivity, Professional..., Highly motivated...
Education
Ashford University 2012 — 2016
in lieu of Bachelor's degree, Psychology
University of Phoenix
Bennae Floyd's Alorica Experience October 2014 - Present
Job Executive Customer Relations Specialist
Industry Religious Institutions
Experience
Alorica October 2014 - Present
Cedar Grove Baptist Church September 2014 - Present
Kelly Services February 2014 - Present
Unshackle Me! Project November 2011 - Present
private stylist June 2008 - Present
Ahold March 2004 - March 2005
Busybee Automotive March 2000 - June 2003
TeleTech January 1996 - August 1998
Skills
Computer Literate, Business Management, Microsoft Office, Data Entry, Church Events, Customer Service, Public Speaking, Community Outreach, Non-profits, Strategic Planning, Teaching, Preaching, Leadership Development, Coaching, Pastoral Care, Discipleship, Microsoft Word, Microsoft Excel, Social Networking, Nonprofits, Event Planning, Program Management, Marketing, Blogging, Budgets, Training, Conflict Resolution, Management, Outlook, Team Building, Volunteer Management, Fundraising, Organizational..., Public Relations, Leadership, Staff Development, Editing, Youth Ministry, Time Management, System Administration, PowerPoint, Research, Motivational Speaking, Biblical Studies, Program Development, Administrative..., Theology, Grant Writing, Event Management, Community Development
Education
Bellevue University 2012 — 2014
B.S.I.T., Information Technology, 3.6 GPA
Greenville Technical College
Associate of Arts (A.A.)
J Lmann High School
HS Diploma, Primary Education
Ohio Unversity
Undergraduate, Business
Alorica October 2014 - Present
Cedar Grove Baptist Church September 2014 - Present
Kelly Services February 2014 - Present
Unshackle Me! Project November 2011 - Present
private stylist June 2008 - Present
Ahold March 2004 - March 2005
Busybee Automotive March 2000 - June 2003
TeleTech January 1996 - August 1998
Skills
Computer Literate, Business Management, Microsoft Office, Data Entry, Church Events, Customer Service, Public Speaking, Community Outreach, Non-profits, Strategic Planning, Teaching, Preaching, Leadership Development, Coaching, Pastoral Care, Discipleship, Microsoft Word, Microsoft Excel, Social Networking, Nonprofits, Event Planning, Program Management, Marketing, Blogging, Budgets, Training, Conflict Resolution, Management, Outlook, Team Building, Volunteer Management, Fundraising, Organizational..., Public Relations, Leadership, Staff Development, Editing, Youth Ministry, Time Management, System Administration, PowerPoint, Research, Motivational Speaking, Biblical Studies, Program Development, Administrative..., Theology, Grant Writing, Event Management, Community Development
Education
Bellevue University 2012 — 2014
B.S.I.T., Information Technology, 3.6 GPA
Greenville Technical College
Associate of Arts (A.A.)
J Lmann High School
HS Diploma, Primary Education
Ohio Unversity
Undergraduate, Business
Jeffrey Brandt Jeffrey Brandt's Alorica Experience August 2001 - June 2002
Job Instructional Designer I at Salt Lake Community College
Industry E-Learning
Experience
Salt Lake Community College May 2014 - Present
Salt Lake Community College July 2013 - Present
Salt Lake Community College April 2013 - July 2013
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion 2002 - 2012
Alorica August 2001 - June 2002
Brigham Young University August 1998 - December 2000
Skills
Teaching, Training, Curriculum Development, Microsoft Office, Public Speaking, Curriculum Assessment, Instructional Design, Canvas, E-Learning, Distance Learning, Higher Education, Faculty Development, Faculty Training, Building Relationships
Education
Utah State University 2004 — 2006
Master of Education (M.Ed.), Instructional Technology
Brigham Young University 1998 — 2000
Bachelor of Arts (B.A.), Chemistry
Canvas CAT 2
Salt Lake Community College May 2014 - Present
Salt Lake Community College July 2013 - Present
Salt Lake Community College April 2013 - July 2013
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion 2002 - 2012
Alorica August 2001 - June 2002
Brigham Young University August 1998 - December 2000
Skills
Teaching, Training, Curriculum Development, Microsoft Office, Public Speaking, Curriculum Assessment, Instructional Design, Canvas, E-Learning, Distance Learning, Higher Education, Faculty Development, Faculty Training, Building Relationships
Education
Utah State University 2004 — 2006
Master of Education (M.Ed.), Instructional Technology
Brigham Young University 1998 — 2000
Bachelor of Arts (B.A.), Chemistry
Canvas CAT 2
Lisa Busing Lisa Busing's Alorica Experience March 2015 - Present
Job Recruiter at West Corporation
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ho-Chunk, Inc. May 2013 - July 2013
Warren Distribution November 2012 - April 2013
Great Western Bank February 2011 - October 2012
First National Bank of Omaha January 2007 - February 2011
Skills
Proficient in Benefit..., Proficient with..., Benefits Administration, HRIS, Government Contracting, Government, Employee Benefits, Employee Training
Education
Bellevue University 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Metropolitan Community College 2008 — 2011
Associate's degree, Business Administration
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ho-Chunk, Inc. May 2013 - July 2013
Warren Distribution November 2012 - April 2013
Great Western Bank February 2011 - October 2012
First National Bank of Omaha January 2007 - February 2011
Skills
Proficient in Benefit..., Proficient with..., Benefits Administration, HRIS, Government Contracting, Government, Employee Benefits, Employee Training
Education
Bellevue University 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Metropolitan Community College 2008 — 2011
Associate's degree, Business Administration
Bobbie Shaifer Bobbie Shaifer's Alorica Experience September 2015 - Present
Job Agent at Alorica
Industry Fine Art
Experience
Alorica September 2015 - Present
Electronic Computers Accessory September 2012 - Present
Health/Beauty Zija Mississippi May 2012 - Present
Zija October 2011 - Present
Deity August 1992 - January 2012
Skills
Art, Painting, Drawing, Photoshop, Graphic Design, Illustration, Arts, Oil Painting, Microsoft Office, Acrylic, Watercolor, InDesign, Abstract, Fine Art, Time Management, Weight Training, Training, Teaching, Weight, Advertising
Education
Art Institute of Pittsburgh 2004 — 2009
Associate of Arts and Sciences (A.A.S.), Graphic Design
Alorica September 2015 - Present
Electronic Computers Accessory September 2012 - Present
Health/Beauty Zija Mississippi May 2012 - Present
Zija October 2011 - Present
Deity August 1992 - January 2012
Skills
Art, Painting, Drawing, Photoshop, Graphic Design, Illustration, Arts, Oil Painting, Microsoft Office, Acrylic, Watercolor, InDesign, Abstract, Fine Art, Time Management, Weight Training, Training, Teaching, Weight, Advertising
Education
Art Institute of Pittsburgh 2004 — 2009
Associate of Arts and Sciences (A.A.S.), Graphic Design
india breeze's Alorica Experience November 2011 - January 2012
Job Staffing and Recruiting Professional
Industry Staffing and Recruiting
Experience
Aerotek 2012 - Present
Alorica November 2011 - January 2012
Crystal Clear Vision June 2010 - October 2011
Donnelly Communications, Inc. 2011 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Website Development, Customer Service, Data Entry, Invoicing, Filing, Social Networking, Social Media, Facebook, Outlook, Telephone Skills, Teamwork, Time Management, Call Centers
Education
Atlanta Metropolitan College 2012 — 2014
Associate of Arts (A.A.), Communication and Media Studies
Aerotek 2012 - Present
Alorica November 2011 - January 2012
Crystal Clear Vision June 2010 - October 2011
Donnelly Communications, Inc. 2011 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Website Development, Customer Service, Data Entry, Invoicing, Filing, Social Networking, Social Media, Facebook, Outlook, Telephone Skills, Teamwork, Time Management, Call Centers
Education
Atlanta Metropolitan College 2012 — 2014
Associate of Arts (A.A.), Communication and Media Studies
santastia logan's Alorica Experience August 2014 - Present
Job Student at Bauder College
Industry
Experience
Alorica August 2014 - Present
Education
Bauder College 2013 — 2014
Medical/Clinical Assistant
Alorica August 2014 - Present
Education
Bauder College 2013 — 2014
Medical/Clinical Assistant
Tanaysa Ballard Tanaysa Ballard's Alorica Experience November 2013 - Present
Job Personal Assistant/ Receptionist at Lady Spinsters DJ Squad
Industry Nonprofit Organization Management
Experience
Alorica November 2013 - Present
Smiley Face Help the Homeless May 2012 - Present
Lady Spinsters DJ Squad 2011 - Present
Kmart August 2012 - August 2013
T.A.G. Distributing LLC 2013 - 2013
Little Giant Farmers Market February 2012 - May 2012
Beautiful Images March 2011 - August 2011
Family Dollar June 2010 - November 2010
Skills
Customer Service, Data Entry, Receptionist Duties, Marketing, Administrative..., Non-profit Leadership
Education
Stevens-Henager College 2013 — 2016
Bachelor of Business Administration (BBA)
Bauder College 2011 — 2013
Bachelor of Laws (LLB)
Alorica November 2013 - Present
Smiley Face Help the Homeless May 2012 - Present
Lady Spinsters DJ Squad 2011 - Present
Kmart August 2012 - August 2013
T.A.G. Distributing LLC 2013 - 2013
Little Giant Farmers Market February 2012 - May 2012
Beautiful Images March 2011 - August 2011
Family Dollar June 2010 - November 2010
Skills
Customer Service, Data Entry, Receptionist Duties, Marketing, Administrative..., Non-profit Leadership
Education
Stevens-Henager College 2013 — 2016
Bachelor of Business Administration (BBA)
Bauder College 2011 — 2013
Bachelor of Laws (LLB)
Amber Mays Amber Mays's Alorica Experience September 2013 - Present
Job Customer Service Rep
Industry Public Relations and Communications
Experience
Alorica September 2013 - Present
Convergys November 2012 - June 2013
Higher One Banking August 2012 - September 2012
Hojeij Branded Foods June 2012 - August 2012
Kroger Co October 2011 - May 2012
Six Flags Over Georgia January 2011 - October 2011
Sadie G. Mays Nursing Home February 2011 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Cashiering, Cash Management, Customer Service, Customer Satisfaction, CNAS
Education
Atlanta Metropolitan College 2012 — 2014
Bachelor of Business Administration (BBA)
Atlanta Metropolitan College
Pre- Nursing
Benjamin E. Mays High School
Public Affairs and Administration
Alorica September 2013 - Present
Convergys November 2012 - June 2013
Higher One Banking August 2012 - September 2012
Hojeij Branded Foods June 2012 - August 2012
Kroger Co October 2011 - May 2012
Six Flags Over Georgia January 2011 - October 2011
Sadie G. Mays Nursing Home February 2011 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Cashiering, Cash Management, Customer Service, Customer Satisfaction, CNAS
Education
Atlanta Metropolitan College 2012 — 2014
Bachelor of Business Administration (BBA)
Atlanta Metropolitan College
Pre- Nursing
Benjamin E. Mays High School
Public Affairs and Administration
Amos Lindsey's Alorica Experience January 2012 - December 2012
Job Customer Service Representative at Sears Holdings Corporation
Industry Retail
Experience
Sears Holdings Corporation March 2013 - Present
Alorica January 2012 - December 2012
Pine Tree Assisted Living February 2011 - December 2011
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Accounting, Leadership
Education
Remington College-Houston Campus 2012 — 2012
Bishop State Community College 2010 — 2011
Sears Holdings Corporation March 2013 - Present
Alorica January 2012 - December 2012
Pine Tree Assisted Living February 2011 - December 2011
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Accounting, Leadership
Education
Remington College-Houston Campus 2012 — 2012
Bishop State Community College 2010 — 2011
Brent McGuigan's Alorica Experience 2012 - August 2012
Job Director of Client Services at Teleperformance
Industry Consumer Services
Experience
Teleperformance August 2012 - Present
Alorica 2012 - August 2012
Alorica 2008 - February 2012
Alorica 2007 - 2008
Prescription Solutions 2006 - 2007
Pearson Government Solutions 2004 - 2006
TeleTech 2003 - 2003
TeleTech 2002 - 2003
TeleTech 1999 - 2002
Skills
Call Center, Customer Service, Quality Management, Metrics, Workforce Management, Operations Management, Customer Experience, Process Improvement, Customer Satisfaction, P&L Management, Quality Assurance, Hiring, Business Process..., Outsourcing, Employee Relations, Team Building, Team Leadership, Performance Management, Customer Relations, Coaching, Problem Solving, Forecasting, Outlook, Scheduling, Account Management, Telecommunications, Change Management, Documentation, BPO, Program Management, Organizational..., Business Analysis, Strategic Planning, Avaya, Leadership Development, Business Management, Process Engineering, Executive Management, Supervisory Skills
Education
Baker University 2006 — 2007
Bachelors, Business Administration
Allen County Community College 2001 — 2004
Associates, Business Management Development
Teleperformance August 2012 - Present
Alorica 2012 - August 2012
Alorica 2008 - February 2012
Alorica 2007 - 2008
Prescription Solutions 2006 - 2007
Pearson Government Solutions 2004 - 2006
TeleTech 2003 - 2003
TeleTech 2002 - 2003
TeleTech 1999 - 2002
Skills
Call Center, Customer Service, Quality Management, Metrics, Workforce Management, Operations Management, Customer Experience, Process Improvement, Customer Satisfaction, P&L Management, Quality Assurance, Hiring, Business Process..., Outsourcing, Employee Relations, Team Building, Team Leadership, Performance Management, Customer Relations, Coaching, Problem Solving, Forecasting, Outlook, Scheduling, Account Management, Telecommunications, Change Management, Documentation, BPO, Program Management, Organizational..., Business Analysis, Strategic Planning, Avaya, Leadership Development, Business Management, Process Engineering, Executive Management, Supervisory Skills
Education
Baker University 2006 — 2007
Bachelors, Business Administration
Allen County Community College 2001 — 2004
Associates, Business Management Development
Shuntavious White Shuntavious White's Alorica Experience October 2013 - Present
Job at
Industry Consumer Services
Experience
Alorica October 2013 - Present
Friends For Aaron Watson October 2013 - November 2013
Genuine Parts Company January 2013 - July 2013
Value Village July 2012 - December 2012
Family Dollar November 2010 - March 2012
McDonald's Corporation May 2008 - September 2009
Skills
Microsoft Word, Outlook, Customer Service, Strategic Planning, Employee Training, Team Building, Team Leadership, PeopleSoft, Microsoft Office, Customer Satisfaction, Troubleshooting, Human Resources, Process Improvement, Project Management, Sales, Payroll
Education
Year Up Atlanta 2012 — 2013
Business Technology
Atlanta Metropolitan College 2010 — 2011
Alorica October 2013 - Present
Friends For Aaron Watson October 2013 - November 2013
Genuine Parts Company January 2013 - July 2013
Value Village July 2012 - December 2012
Family Dollar November 2010 - March 2012
McDonald's Corporation May 2008 - September 2009
Skills
Microsoft Word, Outlook, Customer Service, Strategic Planning, Employee Training, Team Building, Team Leadership, PeopleSoft, Microsoft Office, Customer Satisfaction, Troubleshooting, Human Resources, Process Improvement, Project Management, Sales, Payroll
Education
Year Up Atlanta 2012 — 2013
Business Technology
Atlanta Metropolitan College 2010 — 2011
Carrissa Brannen-Ma'at Carrissa Brannen-Ma'at's Alorica Experience October 2008 - October 2012
Job Contact Representative at HewlettPackard
Industry Transportation/Trucking/Railroad
Experience
Collabera-HP August 2014 - Present
Hewlett-Packard August 2014 - Present
AppleOne Employment Services November 2013 - May 2014
Ambrosia Event January 2013 - April 2014
Honeywell Process Solutions July 2013 - September 2013
ProCore Solutions October 2012 - January 2013
Alorica October 2008 - October 2012
Skills
Microsoft Office, SAP, CRM, Lotus Notes, Customer Service, Invoicing, Teamwork, Telecommunications, Time Management, Software Documentation, Training, Human Resources, Call Centers, Team Leadership, Visio, Process Improvement, Outlook, Tier 1 troubleshooting, Customer Satisfaction
Education
Atlanta Metropolitan College 2012 — 2014
Bachelor of Science (BS), Social Work
Pebblebrook High 2001 — 2005
High School Diploma
Collabera-HP August 2014 - Present
Hewlett-Packard August 2014 - Present
AppleOne Employment Services November 2013 - May 2014
Ambrosia Event January 2013 - April 2014
Honeywell Process Solutions July 2013 - September 2013
ProCore Solutions October 2012 - January 2013
Alorica October 2008 - October 2012
Skills
Microsoft Office, SAP, CRM, Lotus Notes, Customer Service, Invoicing, Teamwork, Telecommunications, Time Management, Software Documentation, Training, Human Resources, Call Centers, Team Leadership, Visio, Process Improvement, Outlook, Tier 1 troubleshooting, Customer Satisfaction
Education
Atlanta Metropolitan College 2012 — 2014
Bachelor of Science (BS), Social Work
Pebblebrook High 2001 — 2005
High School Diploma
Gabriela Carr Gabriela Carr's Alorica Experience February 2009 - November 2012
Job Human Resources
Industry Information Technology and Services
Experience
Alorica February 2009 - November 2012
PRC February 2009 - 2010
Skills
Taleo, Web Applications, Oracle HR, Hodes IQ, Organizational..., ADP HRB, ADP Payforce, Interviewing Skills, Recruiting, Human Resources, HRIS, New Hire Orientations, Benefits Administration, Applicant Tracking...
Education
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Alorica February 2009 - November 2012
PRC February 2009 - 2010
Skills
Taleo, Web Applications, Oracle HR, Hodes IQ, Organizational..., ADP HRB, ADP Payforce, Interviewing Skills, Recruiting, Human Resources, HRIS, New Hire Orientations, Benefits Administration, Applicant Tracking...
Education
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Jasmine Carter Jasmine Carter's Alorica Experience August 2013 - November 2013
Job Billing Specialist
Industry Consumer Services
Experience
Infor November 2013 - Present
Alorica August 2013 - November 2013
Infor March 2013 - May 2013
Convergys February 2012 - April 2013
Victoria's Secret May 2009 - December 2011
Jimmie's Transportation and Limo Service, LLC October 2006 - August 2008
Cracker Barrel August 2007 - May 2008
Vector Marketing (Cutco) July 2006 - September 2006
Mashalls October 2005 - June 2006
Skills
Time Management, Customer Satisfaction, Customer Service, Sales, Call Centers, Retail, Analysis, Troubleshooting, Microsoft Excel, Strategy, PowerPoint, Customer Experience, Data Entry, Teamwork, Telephone Skills, Invoicing, Outlook, Cashiering, Training, Filing, Process Scheduler, Inventory Management, Management, Microsoft Office, Microsoft Word
Education
Strayer University (VA) 2013 — 2016
Bachelor's degree, Business Administration and Management, Accounting
Art Institute of Atlanta 2009 — 2010
Bachelor of Arts (B.A.), Photography
Griffin Technical College 2006 — 2008
Associate of Applied Science (AS), Forensic Science and Technology
Creekside High 2002 — 2006
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Infor November 2013 - Present
Alorica August 2013 - November 2013
Infor March 2013 - May 2013
Convergys February 2012 - April 2013
Victoria's Secret May 2009 - December 2011
Jimmie's Transportation and Limo Service, LLC October 2006 - August 2008
Cracker Barrel August 2007 - May 2008
Vector Marketing (Cutco) July 2006 - September 2006
Mashalls October 2005 - June 2006
Skills
Time Management, Customer Satisfaction, Customer Service, Sales, Call Centers, Retail, Analysis, Troubleshooting, Microsoft Excel, Strategy, PowerPoint, Customer Experience, Data Entry, Teamwork, Telephone Skills, Invoicing, Outlook, Cashiering, Training, Filing, Process Scheduler, Inventory Management, Management, Microsoft Office, Microsoft Word
Education
Strayer University (VA) 2013 — 2016
Bachelor's degree, Business Administration and Management, Accounting
Art Institute of Atlanta 2009 — 2010
Bachelor of Arts (B.A.), Photography
Griffin Technical College 2006 — 2008
Associate of Applied Science (AS), Forensic Science and Technology
Creekside High 2002 — 2006
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Donnell Johnson Donnell Johnson's Alorica Experience March 2011 - April 2012
Job Asset Manger at Real Estate Asset Liquidator
Industry Real Estate
Experience
Real Estate Asset Liquidator December 2012 - Present
Alorica March 2011 - April 2012
Skills
Sales&Marketing
Education
Bethune-Cookman University
Palm Beach Atlantic University
Bachelor's degree, Organizational Leadership
Real Estate Asset Liquidator December 2012 - Present
Alorica March 2011 - April 2012
Skills
Sales&Marketing
Education
Bethune-Cookman University
Palm Beach Atlantic University
Bachelor's degree, Organizational Leadership
Bebe Pina's Alorica Experience February 2013 - May 2014
Job Customer Service
Industry Security and Investigations
Experience
Protect Security Group March 2014 - Present
Model April 2012 - Present
Home Cleaning Services February 2010 - Present
Alorica February 2013 - May 2014
Cakes & More February 2013 - December 2013
safe link wireless March 2012 - December 2012
focus receivables management February 2007 - July 2009
Skills
Customer Experience, Modeling, Sales, Security, Consolidated Billing, Passion to Succeed, Housekeeping, CNAS, Training, Cashiering, Customer Satisfaction, Call Centers, Customer Retention, Time Management, Customer Service, Telephone Skills, Microsoft Office, Public Speaking, Social Media, Social Media Marketing, Team Building
Education
Atlanta Technical College 2010 — 2012
Associate's degree, Culinary Arts/Chef Training
Douglas high school 1998 — 2000
Army ROTC, Military
Protect Security Group March 2014 - Present
Model April 2012 - Present
Home Cleaning Services February 2010 - Present
Alorica February 2013 - May 2014
Cakes & More February 2013 - December 2013
safe link wireless March 2012 - December 2012
focus receivables management February 2007 - July 2009
Skills
Customer Experience, Modeling, Sales, Security, Consolidated Billing, Passion to Succeed, Housekeeping, CNAS, Training, Cashiering, Customer Satisfaction, Call Centers, Customer Retention, Time Management, Customer Service, Telephone Skills, Microsoft Office, Public Speaking, Social Media, Social Media Marketing, Team Building
Education
Atlanta Technical College 2010 — 2012
Associate's degree, Culinary Arts/Chef Training
Douglas high school 1998 — 2000
Army ROTC, Military
Mr. Ισαάκ Δ Arnold Mr. Ισαάκ Δ Arnold's Alorica Experience 2006 - 2008
Job F = T ∇ Sτ
Industry Program Development
Experience
American Citizens Abroad July 2014 - Present
Sabre Real Estate Group February 2012 - February 2014
Salt Lake County 2013 - 2013
Salt Lake County 2013 - 2013
Pristine Investments Corporation Utah 2011 - 2012
MarketSource Inc. 2009 - 2011
Capital One Home Loans 2008 - 2009
DecisionOne 2006 - 2008
Alorica 2006 - 2008
DIRECTV 2005 - 2006
Skills
Management, Leadership, Business Development, Microsoft Project, Microsoft Excel, Critical Path Analysis, Project Management, International Relations, Expatriate Management, Six Sigma, Global Teams, CAPM, PMP, Public Relations, Public Speaking, Business Planning, Event Planning, Sales, GAAP, Budgets, Marketing, BPO, Nonprofits, Entrepreneurship, Customer Service, Volunteering, Training, Employee Relations, Human Resources
Education
University of Maryland University College 2014 — 2014
Master’s Degree, Project Management, 3.17/4.00
University of Utah 2012 — 2012
Professional Education, Project Management Fundamentals, 0/00
Brigham Young University - Idaho 2013 — 2013
Bachelor's Degree, Business Administration and Management, General, 3.28/4.00
Brigham Young University 2013 — 2013
Professional Development, Certified Associate Project Management CAPM®
LDS Business College 2011 — 2011
Associate's Degree, Accounting and Business/Management, 3.53/4.00
American Citizens Abroad July 2014 - Present
Sabre Real Estate Group February 2012 - February 2014
Salt Lake County 2013 - 2013
Salt Lake County 2013 - 2013
Pristine Investments Corporation Utah 2011 - 2012
MarketSource Inc. 2009 - 2011
Capital One Home Loans 2008 - 2009
DecisionOne 2006 - 2008
Alorica 2006 - 2008
DIRECTV 2005 - 2006
Skills
Management, Leadership, Business Development, Microsoft Project, Microsoft Excel, Critical Path Analysis, Project Management, International Relations, Expatriate Management, Six Sigma, Global Teams, CAPM, PMP, Public Relations, Public Speaking, Business Planning, Event Planning, Sales, GAAP, Budgets, Marketing, BPO, Nonprofits, Entrepreneurship, Customer Service, Volunteering, Training, Employee Relations, Human Resources
Education
University of Maryland University College 2014 — 2014
Master’s Degree, Project Management, 3.17/4.00
University of Utah 2012 — 2012
Professional Education, Project Management Fundamentals, 0/00
Brigham Young University - Idaho 2013 — 2013
Bachelor's Degree, Business Administration and Management, General, 3.28/4.00
Brigham Young University 2013 — 2013
Professional Development, Certified Associate Project Management CAPM®
LDS Business College 2011 — 2011
Associate's Degree, Accounting and Business/Management, 3.53/4.00
Erik Morgan's Alorica Experience 2011 - 2012
Job Mechanical Drafter II
Industry Oil & Energy
Experience
Willbros Engineers, Inc. July 2015 - Present
QPS Engineering, LLC January 2015 - June 2015
ON POINTE February 2014 - December 2014
D Halls Investments June 2012 - February 2014
Alorica 2011 - 2012
Skills
Customer Service, Office Management, Microsoft Office, Electronics, Real Estate, Call Centers, Technical Support, Technical Services, Computer Hardware..., Customer Relations, Call Center, Phlebotomy, Office Administration, Bookkeeping, QuickBooks, Quicken, Wireless Networking, Investments, Rental Management, AutoCAD, CADWorx, Troubleshooting, Microsoft Excel, Oil, Outlook, Time Management, Customer Satisfaction, PowerPoint, Management, CAD, Gas, Account Management, Training, Petroleum, Microsoft Word, Leadership, Supervisory Skills, Sales, Public Speaking, Energy, Engineering, Strategic Planning, Pipelines, Project Management, Piping, Contract Negotiation, Team Building, Petrochemical, Oil & Gas
Education
Tulsa Technology Center-Broken Arrow Campus 2013 — 2013
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
Bacone College 2011 — 2012
General Studies
Tulsa Community College 2009 — 2011
General Studies
Tulsa Technology Center-Lemley Campus 2009 — 2010
Certificate, Phlebotomy Technician/Phlebotomist
Victory Christian School 2008 — 2009
High School Diploma
Willbros Engineers, Inc. July 2015 - Present
QPS Engineering, LLC January 2015 - June 2015
ON POINTE February 2014 - December 2014
D Halls Investments June 2012 - February 2014
Alorica 2011 - 2012
Skills
Customer Service, Office Management, Microsoft Office, Electronics, Real Estate, Call Centers, Technical Support, Technical Services, Computer Hardware..., Customer Relations, Call Center, Phlebotomy, Office Administration, Bookkeeping, QuickBooks, Quicken, Wireless Networking, Investments, Rental Management, AutoCAD, CADWorx, Troubleshooting, Microsoft Excel, Oil, Outlook, Time Management, Customer Satisfaction, PowerPoint, Management, CAD, Gas, Account Management, Training, Petroleum, Microsoft Word, Leadership, Supervisory Skills, Sales, Public Speaking, Energy, Engineering, Strategic Planning, Pipelines, Project Management, Piping, Contract Negotiation, Team Building, Petrochemical, Oil & Gas
Education
Tulsa Technology Center-Broken Arrow Campus 2013 — 2013
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
Bacone College 2011 — 2012
General Studies
Tulsa Community College 2009 — 2011
General Studies
Tulsa Technology Center-Lemley Campus 2009 — 2010
Certificate, Phlebotomy Technician/Phlebotomist
Victory Christian School 2008 — 2009
High School Diploma
Tiffany Fair Tiffany Fair's Alorica Experience February 2012 - Present
Job customer service at Allstate
Industry Outsourcing/Offshoring
Experience
Alorica February 2012 - Present
Allstate December 2007 - Present
Skills
Internet, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Call Centers, Passion for Helping...
Education
Bishop State Community College
equivalency
Alorica February 2012 - Present
Allstate December 2007 - Present
Skills
Internet, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Call Centers, Passion for Helping...
Education
Bishop State Community College
equivalency
Kevin M Begley's Alorica Experience February 2015 - Present
Job Sales and Operations Manager at Alorica
Industry Program Development
Experience
Alorica February 2015 - Present
Marriott International February 2014 - October 2014
Marriott International April 2013 - January 2014
Higginbotham Associates, Inc. January 2011 - September 2011
Skills
Hotels, Leadership, Sales, Lead Generation, Deal Closure, Business, Customer Service, Communication, Organization, Networking, Customer Satisfaction, Data Analysis, Management, Event Planning, Microsoft Excel, Microsoft Word, Time Management, Social Networking
Education
Arizona State University
Neuqua Valley
Rio Salado College
Alorica February 2015 - Present
Marriott International February 2014 - October 2014
Marriott International April 2013 - January 2014
Higginbotham Associates, Inc. January 2011 - September 2011
Skills
Hotels, Leadership, Sales, Lead Generation, Deal Closure, Business, Customer Service, Communication, Organization, Networking, Customer Satisfaction, Data Analysis, Management, Event Planning, Microsoft Excel, Microsoft Word, Time Management, Social Networking
Education
Arizona State University
Neuqua Valley
Rio Salado College
Megan Culp Megan Culp's Alorica Experience October 2009 - February 2010
Job Full Time Student
Industry Banking
Experience
Crown Cleaners March 2011 - May 2012
The Body Shop June 2010 - February 2011
Alorica October 2009 - February 2010
Vons February 2009 - May 2009
Target August 2008 - December 2008
Jamba Juice May 2008 - December 2008
Out of Pocket Productions March 2008 - December 2008
Albertsons April 2006 - August 2007
Starbucks October 2005 - April 2006
Education
Buchanan High 2001 — 2005
HS Diploma, 3.9
Bakersfield College
Mathematics
Willow International College
Business Administration and Management, General
Crown Cleaners March 2011 - May 2012
The Body Shop June 2010 - February 2011
Alorica October 2009 - February 2010
Vons February 2009 - May 2009
Target August 2008 - December 2008
Jamba Juice May 2008 - December 2008
Out of Pocket Productions March 2008 - December 2008
Albertsons April 2006 - August 2007
Starbucks October 2005 - April 2006
Education
Buchanan High 2001 — 2005
HS Diploma, 3.9
Bakersfield College
Mathematics
Willow International College
Business Administration and Management, General
Friedrich Ulmer Friedrich Ulmer's Alorica Experience January 2014 - November 2014
Job Licensed Massage Therapist
Industry Health, Wellness and Fitness
Experience
Massage By Friedrich April 2003 - Present
Alorica January 2014 - November 2014
Charter Communications - Business Services Division November 2011 - May 2013
GuthyRenker Fulfillment Services (Formerly CPU2) January 2010 - October 2011
Pinellas County REC 2001 - 2005
Time Customer Service 1993 - 1998
Skills
Therapeutic Massage, Wellness, Healing, Holistic Health, Bodywork, Relaxation, Fitness, Reiki, Wellbeing, Nutrition, Meditation, Energy Healing, Stress Management, Reflexology, Microsoft Office, Myofascial Release, Headaches, Chronic Pain, Fibromyalgia, Back Pain, Pain Management, Holistic Massage, Cupping, Alternative Medicine, Sports Injuries, Migraine, Medical Massage, Sciatica, Chronic Illness, Deep Tissue Massage, Neck Pain, Detoxification, Insomnia, Digestive Disorders, Arthritis, Acupuncture, Sound Healing
Education
Bhakti Academe' of Massage & Intuitive Healing 2001 — 2002
FL Massage Course Certificate, Massage Therapy
Appalachian State University 1991 — 1993
Bachelor of Arts (B.A.), Psychology, Business Management minor
Central Piedmont Community College 1987 — 1988
Associate of Science (A.S.), Hospitality Administration/Management
Franklin High & Life University
Massage By Friedrich April 2003 - Present
Alorica January 2014 - November 2014
Charter Communications - Business Services Division November 2011 - May 2013
GuthyRenker Fulfillment Services (Formerly CPU2) January 2010 - October 2011
Pinellas County REC 2001 - 2005
Time Customer Service 1993 - 1998
Skills
Therapeutic Massage, Wellness, Healing, Holistic Health, Bodywork, Relaxation, Fitness, Reiki, Wellbeing, Nutrition, Meditation, Energy Healing, Stress Management, Reflexology, Microsoft Office, Myofascial Release, Headaches, Chronic Pain, Fibromyalgia, Back Pain, Pain Management, Holistic Massage, Cupping, Alternative Medicine, Sports Injuries, Migraine, Medical Massage, Sciatica, Chronic Illness, Deep Tissue Massage, Neck Pain, Detoxification, Insomnia, Digestive Disorders, Arthritis, Acupuncture, Sound Healing
Education
Bhakti Academe' of Massage & Intuitive Healing 2001 — 2002
FL Massage Course Certificate, Massage Therapy
Appalachian State University 1991 — 1993
Bachelor of Arts (B.A.), Psychology, Business Management minor
Central Piedmont Community College 1987 — 1988
Associate of Science (A.S.), Hospitality Administration/Management
Franklin High & Life University
Jenilee Spicer's Alorica Experience January 2012 - October 2012
Job Correctional Officer I at CDOC
Industry Law Enforcement
Experience
CDOC February 2014 - Present
Mary Kay Cosmetics October 2010 - Present
Merry Maids (Manhattan, KS & Colorado Springs, CO September 2009 - November 2013
Alorica January 2012 - October 2012
Skills
Makeovers, Skin Care, Cosmetics, Beauty Industry, Makeup Artistry, Fragrance, Glamour, Gifts, Gift Baskets, Bridal Showers, Home Based Business, Coaching, Skin Care Products, Customer Service, Team Building
Education
Everest University-South Orlando 2012 — 2013
Associate's degree-in progress, Criminal Investigations
Bethany College 2000 — 2001
none, Music Performance, vocal concentration
La Sierra High School 1997 — 1998
CDOC February 2014 - Present
Mary Kay Cosmetics October 2010 - Present
Merry Maids (Manhattan, KS & Colorado Springs, CO September 2009 - November 2013
Alorica January 2012 - October 2012
Skills
Makeovers, Skin Care, Cosmetics, Beauty Industry, Makeup Artistry, Fragrance, Glamour, Gifts, Gift Baskets, Bridal Showers, Home Based Business, Coaching, Skin Care Products, Customer Service, Team Building
Education
Everest University-South Orlando 2012 — 2013
Associate's degree-in progress, Criminal Investigations
Bethany College 2000 — 2001
none, Music Performance, vocal concentration
La Sierra High School 1997 — 1998
Tim McGonagle's Alorica Experience December 2009 - June 2013
Job Program Supervisor at Texas Department of Public Safety
Industry Government Administration
Experience
Texas Department of Public Safety December 2013 - Present
Alorica December 2009 - June 2013
Pinch A Penny, Inc. December 2000 - November 2007
MPG Newspapers March 1999 - August 2000
WearGuard 1987 - 1995
Skills
Call Center Development, Call Center..., Operations Management, Customer Service, Marketing Communications, Call Centers, B2B, Management, Outsourcing, Training, Sales, Customer Satisfaction, Leadership, Project Management, Program Management, Account Management, Marketing, Team Building
Education
Bridgewater State College 1984 — 1986
B.S. in Management Science, Concentration in Marketing
Texas Department of Public Safety December 2013 - Present
Alorica December 2009 - June 2013
Pinch A Penny, Inc. December 2000 - November 2007
MPG Newspapers March 1999 - August 2000
WearGuard 1987 - 1995
Skills
Call Center Development, Call Center..., Operations Management, Customer Service, Marketing Communications, Call Centers, B2B, Management, Outsourcing, Training, Sales, Customer Satisfaction, Leadership, Project Management, Program Management, Account Management, Marketing, Team Building
Education
Bridgewater State College 1984 — 1986
B.S. in Management Science, Concentration in Marketing
Ryan Rotenberry Seeley's Alorica Experience 2004 - 2005
Job Nonprofit, Social Media & Communications Consultant
Industry Nonprofit Organization Management
Experience
Seeley Consulting Services June 2012 - Present
National Hemophilia Foundation February 2011 - Present
Hemophilia Center of Western New York, Inc. February 2012 - February 2014
Augusta Health January 2007 - June 2010
UVA Health System 2009 - 2009
Interim HealthCare June 2007 - August 2008
Shenandoah Nursing Home September 2006 - January 2007
Alorica 2004 - 2005
ClientLogic 2002 - 2004
General Motors August 2001 - August 2002
Skills
Patient Advocacy, Home Care, Community Outreach, Healthcare, Fundraising, Elder Care, Nursing, Grant Writing, Event Planning, Cpr Certified, Case Managment, Corporate Communications, Social Networking, Non-profit Leadership, Event Management, Computers, Customer Support, Management, Project Management, Strategic Planning, Communication Skills, Social Media, Non-profit Director, Non-profit..., Health Advocacy, Advocacy, Strategic Communications, Hemophilia, Volunteer Management, Volunteer Training, Volunteer Recruiting, Nonprofits, Non-profit Volunteer, Home Infusion, Infusion Pumps, Infusion Centers, Case Management
Education
Blue Ridge Community College 2007 — 2010
Nursing, Pre-Nursing Studies
ECPI University 2005 — 2006
Practical Nursing Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Seeley Consulting Services June 2012 - Present
National Hemophilia Foundation February 2011 - Present
Hemophilia Center of Western New York, Inc. February 2012 - February 2014
Augusta Health January 2007 - June 2010
UVA Health System 2009 - 2009
Interim HealthCare June 2007 - August 2008
Shenandoah Nursing Home September 2006 - January 2007
Alorica 2004 - 2005
ClientLogic 2002 - 2004
General Motors August 2001 - August 2002
Skills
Patient Advocacy, Home Care, Community Outreach, Healthcare, Fundraising, Elder Care, Nursing, Grant Writing, Event Planning, Cpr Certified, Case Managment, Corporate Communications, Social Networking, Non-profit Leadership, Event Management, Computers, Customer Support, Management, Project Management, Strategic Planning, Communication Skills, Social Media, Non-profit Director, Non-profit..., Health Advocacy, Advocacy, Strategic Communications, Hemophilia, Volunteer Management, Volunteer Training, Volunteer Recruiting, Nonprofits, Non-profit Volunteer, Home Infusion, Infusion Pumps, Infusion Centers, Case Management
Education
Blue Ridge Community College 2007 — 2010
Nursing, Pre-Nursing Studies
ECPI University 2005 — 2006
Practical Nursing Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Marjie Johnsen's Alorica Experience December 2002 - August 2004
Job Adjunct Faculty at Warner Pacific College, Business & Manangement
Industry Education Management
Experience
Warner Pacific College February 2008 - Present
Azusa Pacific University September 2004 - November 2007
Alorica December 2002 - August 2004
Skills
Microsoft Office, Microsoft Word, PowerPoint, Teaching, Higher Education, Public Speaking, Team Building, Adult Education, Marketing Communications, Undergraduate Teaching, E-Learning, Organizational..., Student Development, Sales, Program Management, Editing, Public Relations, Leadership, Recruiting, Staff Development, Community Outreach, Leadership Development, Marketing, Academic Advising, Nonprofits, Student Affairs
Education
Azusa Pacific University 2005 — 2007
Master of Arts in Human and Organizational Development, Business, HR
Azusa Pacific University 1999 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies with Business/Marketing concentration
Warner Pacific College February 2008 - Present
Azusa Pacific University September 2004 - November 2007
Alorica December 2002 - August 2004
Skills
Microsoft Office, Microsoft Word, PowerPoint, Teaching, Higher Education, Public Speaking, Team Building, Adult Education, Marketing Communications, Undergraduate Teaching, E-Learning, Organizational..., Student Development, Sales, Program Management, Editing, Public Relations, Leadership, Recruiting, Staff Development, Community Outreach, Leadership Development, Marketing, Academic Advising, Nonprofits, Student Affairs
Education
Azusa Pacific University 2005 — 2007
Master of Arts in Human and Organizational Development, Business, HR
Azusa Pacific University 1999 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies with Business/Marketing concentration
Cindy Roque's Alorica Experience July 2009 - Present
Job IT Project Manager, Account Management, Recording Manager
Industry Outsourcing/Offshoring
Experience
Alorica July 2009 - Present
Contract Consulting January 2006 - July 2009
Greenberg Traurig August 2007 - March 2009
ABN AMRO - Citibank October 2002 - May 2007
Fiserv 1996 - 2002
JI Kislak 1999 - 2000
Vacation Break USA 1987 - 1989
Skills
Process Improvement, Cross-functional Team..., SDLC, Instructional Design, Software Documentation, Training, Quality Assurance, Management, Change Management, Project Management, Visio, Customer Service, Call Centers, Leadership, Integration, CRM, Telecommunications
Education
Belmont University - Jack C. Massey Graduate School of Business 1998 — 2005
BA/MA, Business Mgmt/Finance
Alorica July 2009 - Present
Contract Consulting January 2006 - July 2009
Greenberg Traurig August 2007 - March 2009
ABN AMRO - Citibank October 2002 - May 2007
Fiserv 1996 - 2002
JI Kislak 1999 - 2000
Vacation Break USA 1987 - 1989
Skills
Process Improvement, Cross-functional Team..., SDLC, Instructional Design, Software Documentation, Training, Quality Assurance, Management, Change Management, Project Management, Visio, Customer Service, Call Centers, Leadership, Integration, CRM, Telecommunications
Education
Belmont University - Jack C. Massey Graduate School of Business 1998 — 2005
BA/MA, Business Mgmt/Finance
Rugiatu sesay Rugiatu sesay's Alorica Experience February 2012 - December 2012
Job Client Support Worker
Industry Government Administration
Experience
Clayton Center Behavioral Health Services May 2013 - Present
Alorica February 2012 - December 2012
Kellog brown and Root August 2009 - December 2012
Skills
Government, Microsoft Office, Customer Service, Policy, Microsoft Excel, Research, System Administration, Microsoft Word, PowerPoint, Outlook, English, Project Management, Budgets, Strategic Planning, Management, Time Management
Education
Bloomfield College 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Bloomfield College 2001 — 2006
Psychology
Clayton Center Behavioral Health Services May 2013 - Present
Alorica February 2012 - December 2012
Kellog brown and Root August 2009 - December 2012
Skills
Government, Microsoft Office, Customer Service, Policy, Microsoft Excel, Research, System Administration, Microsoft Word, PowerPoint, Outlook, English, Project Management, Budgets, Strategic Planning, Management, Time Management
Education
Bloomfield College 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Bloomfield College 2001 — 2006
Psychology
Kanika Wyatt Kanika Wyatt's Alorica Experience April 2013 - December 2014
Job Customer Service at Anthem, Inc.
Industry Outsourcing/Offshoring
Experience
Anthem, Inc. January 2015 - Present
Alorica April 2013 - December 2014
IBEX Global February 2011 - September 2011
West Corporation October 2009 - March 2010
AAFES August 2004 - October 2008
Walmart November 2002 - August 2004
Skills
Forklift Operator, Order Picking, Customer Service, Inventory Management, Distribution Center..., Order Processing, UPS Shipping, Order Fulfillment, Inventory Accuracy, Shipping, Inventory, Warehousing, Warehouse Management, Physical Inventory, Material Handling, Inventory Control, Deliveries, Dispatching, Cashiering, Internet Recruiting, Stock Control
Education
Ashworth University 2011 — 2012
pharmacy tech, Pharmacy
Anthem, Inc. January 2015 - Present
Alorica April 2013 - December 2014
IBEX Global February 2011 - September 2011
West Corporation October 2009 - March 2010
AAFES August 2004 - October 2008
Walmart November 2002 - August 2004
Skills
Forklift Operator, Order Picking, Customer Service, Inventory Management, Distribution Center..., Order Processing, UPS Shipping, Order Fulfillment, Inventory Accuracy, Shipping, Inventory, Warehousing, Warehouse Management, Physical Inventory, Material Handling, Inventory Control, Deliveries, Dispatching, Cashiering, Internet Recruiting, Stock Control
Education
Ashworth University 2011 — 2012
pharmacy tech, Pharmacy
Ramell Davis Ramell Davis's Alorica Experience September 2011 - October 2012
Job Theres No Past, Like The Present, To Change Your Future.
Industry Hospitality
Experience
Tawheed Writing Co. December 2012 - July 2013
The Quad Atlanta January 2013 - March 2013
Alorica September 2011 - October 2012
Newks Express Cafe May 2010 - June 2011
Tabs Bar November 2008 - September 2009
Hard Rock Cafe Boston October 2006 - September 2008
Starbucks May 2006 - December 2006
Teen Challenge New England April 2004 - February 2006
North West Bronx Community Clergy Coalition August 1999 - July 2002
Skills
Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Outlook, Research, Editing, Windows, Public Speaking, English, HTML, Budgets, Teaching
Education
Boston University 2005 — 2008
Bachelor of Science (BS), Forensic Psychology
Massasoit Community College 2005 — 2006
Associate's degree, Computer Systems Networking and Telecommunications
Tawheed Writing Co. December 2012 - July 2013
The Quad Atlanta January 2013 - March 2013
Alorica September 2011 - October 2012
Newks Express Cafe May 2010 - June 2011
Tabs Bar November 2008 - September 2009
Hard Rock Cafe Boston October 2006 - September 2008
Starbucks May 2006 - December 2006
Teen Challenge New England April 2004 - February 2006
North West Bronx Community Clergy Coalition August 1999 - July 2002
Skills
Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Outlook, Research, Editing, Windows, Public Speaking, English, HTML, Budgets, Teaching
Education
Boston University 2005 — 2008
Bachelor of Science (BS), Forensic Psychology
Massasoit Community College 2005 — 2006
Associate's degree, Computer Systems Networking and Telecommunications
Mario Noriega Mario Noriega's Alorica Experience 2010 - 2013
Job Geek Squad at Best Buy
Industry Computer Hardware
Experience
Alorica 2010 - 2013
Best Buy May 2006 - August 2010
Skills
Troubleshooting, Computer Hardware, Customer Service, Help Desk Support, Java, Android Development, Android SDK, Android, Google Maps, Eclipse
Education
Anthem College-Phoenix 2006 — 2007
Graphic Design
El Paso Community College 2006 — 2006
Computer Programming, Specific Applications
Alorica 2010 - 2013
Best Buy May 2006 - August 2010
Skills
Troubleshooting, Computer Hardware, Customer Service, Help Desk Support, Java, Android Development, Android SDK, Android, Google Maps, Eclipse
Education
Anthem College-Phoenix 2006 — 2007
Graphic Design
El Paso Community College 2006 — 2006
Computer Programming, Specific Applications
Ana Bolanos, MBA Ana Bolanos, MBA's Alorica Experience March 2006 - March 2008
Job Client Services Manager at MDLIVE, Inc.
Industry Information Technology and Services
Experience
MDLIVE, Inc. April 2014 - Present
Fidelity National Information Services March 2009 - November 2013
Fidelity National Information Services March 2008 - March 2009
Alorica March 2006 - March 2008
The Tolly Group February 2005 - April 2006
John Hancock Financial Services March 2004 - February 2005
Self Employed 1999 - 2004
Skills
Account Management, Strategy, Project Management, Leadership, Financial Services, Process Improvement, Management, CRM, Strategic Planning, Call Center, Business Development, Call Centers, Program Management, Marketing Strategy, New Business Development, Customer Service, Product Management, Vendor Management, Entrepreneurship, Electronic Payments, Business Networking, Business Planning, Organizational..., Sales, Executive Management, Marketing, Cost Control, Financial Markets, Brand Loyalty, Risk Management, Customer Experience, Payment Card Processing, Analysis, Business Strategy, Relationship Management, Prepaid Industry..., Call Center Expertise, Customer Loyalty, Risk Mitigation, Customer Relations, IVR, Entrepreneurial Skills, Performance Excellence, Networking Events, Banking, Product Marketing, SharePoint, Performance Metrics, Metrics Reporting, Electronic Payment...
Education
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1994
MBA, Entrepreneurship & Marketing
Florida International University
Bachelor of Arts, Finance
Miami Senior High School
MDLIVE, Inc. April 2014 - Present
Fidelity National Information Services March 2009 - November 2013
Fidelity National Information Services March 2008 - March 2009
Alorica March 2006 - March 2008
The Tolly Group February 2005 - April 2006
John Hancock Financial Services March 2004 - February 2005
Self Employed 1999 - 2004
Skills
Account Management, Strategy, Project Management, Leadership, Financial Services, Process Improvement, Management, CRM, Strategic Planning, Call Center, Business Development, Call Centers, Program Management, Marketing Strategy, New Business Development, Customer Service, Product Management, Vendor Management, Entrepreneurship, Electronic Payments, Business Networking, Business Planning, Organizational..., Sales, Executive Management, Marketing, Cost Control, Financial Markets, Brand Loyalty, Risk Management, Customer Experience, Payment Card Processing, Analysis, Business Strategy, Relationship Management, Prepaid Industry..., Call Center Expertise, Customer Loyalty, Risk Mitigation, Customer Relations, IVR, Entrepreneurial Skills, Performance Excellence, Networking Events, Banking, Product Marketing, SharePoint, Performance Metrics, Metrics Reporting, Electronic Payment...
Education
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1994
MBA, Entrepreneurship & Marketing
Florida International University
Bachelor of Arts, Finance
Miami Senior High School
Melissa Schilling Melissa Schilling's Alorica Experience 2010 - 2010
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Alorica 2010 - 2010
Children's Health Center August 2006 - July 2008
Education
Barton County Community College 2008 — 2010
Associate of Science (A.S.), Liberal Studies, 3.86
Alorica 2010 - 2010
Children's Health Center August 2006 - July 2008
Education
Barton County Community College 2008 — 2010
Associate of Science (A.S.), Liberal Studies, 3.86
Sara Swierk Sara Swierk's Alorica Experience June 2005 - June 2012
Job Divisional Trainer at Auto Trader
Industry Information Technology and Services
Experience
AutoTrader.com June 2012 - Present
Alorica June 2005 - June 2012
infoUSA February 2004 - June 2005
Werner Enterprises July 1999 - December 2003
Skills
Technical Training, Blended Learning, Soft Skills, Call Center, Customer Satisfaction, Classroom
Education
Bellevue University 2008 — 2012
MBA, Business Administration
Bellevue University 2000 — 2012
B.S., Human Resource Management
AutoTrader.com June 2012 - Present
Alorica June 2005 - June 2012
infoUSA February 2004 - June 2005
Werner Enterprises July 1999 - December 2003
Skills
Technical Training, Blended Learning, Soft Skills, Call Center, Customer Satisfaction, Classroom
Education
Bellevue University 2008 — 2012
MBA, Business Administration
Bellevue University 2000 — 2012
B.S., Human Resource Management
Damon Betts Damon Betts's Alorica Experience October 2005 - July 2006
Job at PJ Sound Pizza
Industry Restaurants
Experience
Independent Contractor June 2015 - Present
PJ Sound Pizza Inc. May 2014 - August 2015
Papa Johns October 2012 - August 2015
Dish Network July 2012 - August 2012
Walmart 2009 - 2012
Teleperformance February 2008 - November 2008
Bajio Mexican Grill July 2007 - December 2007
Marriott Vacation Club International January 2007 - June 2007
InterContinental Hotels Group July 2006 - December 2006
Alorica October 2005 - July 2006
Skills
Microsoft Publisher, Internet, Mobile Internet, Email, Outlook, Microsoft Office, Management, Cooking, Love to Cook, Customer Service, Telephone Skills, Merchandising, Technical Support, Cashiering, Restaurants, Sales, Customer Satisfaction
Education
Bellevue Community College 2003 — 2003
Web Page, Digital/Multimedia and Information Resources Design
Independent Contractor June 2015 - Present
PJ Sound Pizza Inc. May 2014 - August 2015
Papa Johns October 2012 - August 2015
Dish Network July 2012 - August 2012
Walmart 2009 - 2012
Teleperformance February 2008 - November 2008
Bajio Mexican Grill July 2007 - December 2007
Marriott Vacation Club International January 2007 - June 2007
InterContinental Hotels Group July 2006 - December 2006
Alorica October 2005 - July 2006
Skills
Microsoft Publisher, Internet, Mobile Internet, Email, Outlook, Microsoft Office, Management, Cooking, Love to Cook, Customer Service, Telephone Skills, Merchandising, Technical Support, Cashiering, Restaurants, Sales, Customer Satisfaction
Education
Bellevue Community College 2003 — 2003
Web Page, Digital/Multimedia and Information Resources Design
Christopher Ruckel Christopher Ruckel's Alorica Experience December 2012 - March 2013
Job Substitute Teacher at Clinton Prairie JrSr High School
Industry Primary/Secondary Education
Experience
Clinton Praire Jr-Sr High School November 2014 - Present
Clinton Prairie Jr-Sr High School October 2013 - November 2014
The Home Depot March 2013 - October 2013
Alorica December 2012 - March 2013
Skills
Public Speaking
Education
Taylor University 2014 — 2015
Transition to Teaching Program Online, Historical Perspectives
Ball State University 2008 — 2012
Bachelor of Science (BS), History, 3.4 GPA
Clinton Praire Jr-Sr High School November 2014 - Present
Clinton Prairie Jr-Sr High School October 2013 - November 2014
The Home Depot March 2013 - October 2013
Alorica December 2012 - March 2013
Skills
Public Speaking
Education
Taylor University 2014 — 2015
Transition to Teaching Program Online, Historical Perspectives
Ball State University 2008 — 2012
Bachelor of Science (BS), History, 3.4 GPA
Danel Kuhlmann's Alorica Experience October 2009 - June 2014
Job Global Director Marketing & Communications at Financial Planning Standards Board Ltd.
Industry Telecommunications
Experience
Financial Planning Standards Board Ltd. July 2014 - Present
Colorado Rush Soccer Board of Directors January 2013 - Present
Alorica October 2009 - June 2014
CenturyLink October 2007 - October 2009
CenturyLink 2004 - 2007
CenturyLink October 2003 - February 2004
NCO Group May 2002 - October 2003
TeleTech January 1998 - May 2002
MCI June 1992 - January 1998
Skills
Corporate Communications, Employee Communications, Corporate Social Media, Launch Events, Grand Openings, Press Conferences, Media Relations, Site Closure, Brand Awareness, Employer Branding, Employee Recognition, Lead Generation, Culture Ambassador, Internal Brand Advocate, Press Releases, Event Management, Employee Engagement, Marketing Strategy, Community Management, Internal & External..., Executive..., Executive Writing, Call Center, Internal Communications, Marketing, Internal Audit, Strategic Planning, Leadership, Online Advertising, Marketing Management, Recruiting, Culture, Marketing Communications, Marketing..., Branding Experience, Call Centers, Digital Marketing, CRM, Strategy, Management, B2B, Budgets, Strategic Partnerships, Customer Experience, Professional..., Event Planning, B2B Marketing, Program Management, Customer Retention, Customer Acquisition
Education
Briar Cliff University 1987 — 1992
Bachelor of Arts, Education, Business
Denison High School 1983 — 1987
High School Graduate National Honor Society Degree, Business, Basketball and Socialization
Financial Planning Standards Board Ltd. July 2014 - Present
Colorado Rush Soccer Board of Directors January 2013 - Present
Alorica October 2009 - June 2014
CenturyLink October 2007 - October 2009
CenturyLink 2004 - 2007
CenturyLink October 2003 - February 2004
NCO Group May 2002 - October 2003
TeleTech January 1998 - May 2002
MCI June 1992 - January 1998
Skills
Corporate Communications, Employee Communications, Corporate Social Media, Launch Events, Grand Openings, Press Conferences, Media Relations, Site Closure, Brand Awareness, Employer Branding, Employee Recognition, Lead Generation, Culture Ambassador, Internal Brand Advocate, Press Releases, Event Management, Employee Engagement, Marketing Strategy, Community Management, Internal & External..., Executive..., Executive Writing, Call Center, Internal Communications, Marketing, Internal Audit, Strategic Planning, Leadership, Online Advertising, Marketing Management, Recruiting, Culture, Marketing Communications, Marketing..., Branding Experience, Call Centers, Digital Marketing, CRM, Strategy, Management, B2B, Budgets, Strategic Partnerships, Customer Experience, Professional..., Event Planning, B2B Marketing, Program Management, Customer Retention, Customer Acquisition
Education
Briar Cliff University 1987 — 1992
Bachelor of Arts, Education, Business
Denison High School 1983 — 1987
High School Graduate National Honor Society Degree, Business, Basketball and Socialization
Brandon Strathman Brandon Strathman's Alorica Experience February 2010 - April 2011
Job Correspondence And Information Specialist I at State of Missouri
Industry Civic & Social Organization
Experience
State of Missouri April 2014 - Present
State of Missouri August 2012 - April 2014
Days Inn Conference Center September 2011 - September 2012
Days Inn Conference Center April 2011 - September 2011
Alorica February 2010 - April 2011
Texas Jack's Liquor June 2008 - April 2011
Emporia State University May 2006 - July 2008
Wal-Mart May 2007 - March 2008
Emporia State University's The Bulletin January 2006 - May 2006
Key Staffing June 2004 - August 2004
Skills
Change Management, Financial Reporting, Financial Analysis, Quality Assurance, Customer Service, Data Entry, Excel, Microsoft Office, PowerPoint, Budgeting, Customer Relations, Analysis, Word, Accounting, Teamwork, Team Building, Editing, Public Speaking, Microsoft Excel, Management, Microsoft Word, Leadership, Budgets, Time Management
Education
Columbia College
Ashford University 2008 — 2010
Master of Business Administration
Emporia State University 2003 — 2008
B.S. In Business, Business Administration
Washburn Rural High School 1999 — 2003
High School Diploma
State of Missouri April 2014 - Present
State of Missouri August 2012 - April 2014
Days Inn Conference Center September 2011 - September 2012
Days Inn Conference Center April 2011 - September 2011
Alorica February 2010 - April 2011
Texas Jack's Liquor June 2008 - April 2011
Emporia State University May 2006 - July 2008
Wal-Mart May 2007 - March 2008
Emporia State University's The Bulletin January 2006 - May 2006
Key Staffing June 2004 - August 2004
Skills
Change Management, Financial Reporting, Financial Analysis, Quality Assurance, Customer Service, Data Entry, Excel, Microsoft Office, PowerPoint, Budgeting, Customer Relations, Analysis, Word, Accounting, Teamwork, Team Building, Editing, Public Speaking, Microsoft Excel, Management, Microsoft Word, Leadership, Budgets, Time Management
Education
Columbia College
Ashford University 2008 — 2010
Master of Business Administration
Emporia State University 2003 — 2008
B.S. In Business, Business Administration
Washburn Rural High School 1999 — 2003
High School Diploma
Elizabeth Cantu's Alorica Experience March 2012 - Present
Job Operations Manager at Alorica
Industry Telecommunications
Experience
Alorica March 2012 - Present
StarTek October 2009 - May 2012
American Customer Care May 2007 - June 2009
SITEL Corporation May 1996 - May 2007
SITEL Corporation May 1997 - May 2003
SITEL Corporation May 1996 - May 1997
Skills
BPO, Management, Customer Experience, Recruiting, Process Improvement, Outsourcing, Training, Team Leadership, Call Center, Performance Management, Contact Centers, Customer Satisfaction, Call Center Development, Workforce Management, Interviews, Operations Management, Analysis, Daily Operations..., Operational Oversight, Train Staff, Performance Improvement
Education
Angelo State University
Alorica March 2012 - Present
StarTek October 2009 - May 2012
American Customer Care May 2007 - June 2009
SITEL Corporation May 1996 - May 2007
SITEL Corporation May 1997 - May 2003
SITEL Corporation May 1996 - May 1997
Skills
BPO, Management, Customer Experience, Recruiting, Process Improvement, Outsourcing, Training, Team Leadership, Call Center, Performance Management, Contact Centers, Customer Satisfaction, Call Center Development, Workforce Management, Interviews, Operations Management, Analysis, Daily Operations..., Operational Oversight, Train Staff, Performance Improvement
Education
Angelo State University
Rian Giddings Rian Giddings's Alorica Experience January 2012 - March 2012
Job Student at UNF
Industry Computer Software
Experience
Alorica January 2012 - March 2012
PRC, LLC August 2010 - July 2011
Mt. Pleasant United Methodist Church October 2008 - July 2010
Lowe's Home Improvement February 2008 - May 2008
CVS Pharmacy April 2007 - August 2007
Skills
Customer Service, Computer Proficiency, Technical Support, Applications Programming, C++ Language, Java Language, Python Language, Analytic Calculus, Management, Problem Solving, Troubleshooting, Communication, Networking, Customer Support, Microsoft Excel, Outlook, Teamwork
Education
University of North Florida 2013 — 2015
Bachelor of Science (BS), Computer Science, Junior
St. John's River State College 2012 — 2013
Associate of Arts (A.A.), General Studies
Santa Fe Community College 2008 — 2009
Associate of Science (A.S.), Graphic Design, Freshman
Bethune-Cookman University 2007 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, Freshman
Palatka High School 2004 — 2007
High School Diploma, General Education, Fr. - Sr.
Alorica January 2012 - March 2012
PRC, LLC August 2010 - July 2011
Mt. Pleasant United Methodist Church October 2008 - July 2010
Lowe's Home Improvement February 2008 - May 2008
CVS Pharmacy April 2007 - August 2007
Skills
Customer Service, Computer Proficiency, Technical Support, Applications Programming, C++ Language, Java Language, Python Language, Analytic Calculus, Management, Problem Solving, Troubleshooting, Communication, Networking, Customer Support, Microsoft Excel, Outlook, Teamwork
Education
University of North Florida 2013 — 2015
Bachelor of Science (BS), Computer Science, Junior
St. John's River State College 2012 — 2013
Associate of Arts (A.A.), General Studies
Santa Fe Community College 2008 — 2009
Associate of Science (A.S.), Graphic Design, Freshman
Bethune-Cookman University 2007 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, Freshman
Palatka High School 2004 — 2007
High School Diploma, General Education, Fr. - Sr.
Josh Caras's Alorica Experience June 2008 - August 2009
Job Editorial Researcher at Supply Chain World Magazine
Industry Telecommunications
Experience
Supply Chain World Magazine May 2015 - Present
Comcast March 2014 - May 2015
Century 21 Adams June 2012 - June 2014
Aaron's, Inc December 2011 - June 2012
North Shore Community College January 2011 - January 2012
AT&T Mobility October 2009 - September 2010
Alorica June 2008 - August 2009
Skills
Sales, Marketing Strategy, Customer Service, Account Management, Marketing, Real Estate, Team Building, Negotiation, Selling, Contract Negotiation, Online Marketing, Strategy
Education
Bentley University 1997 — 2004
Bachelor of Science, Marketing
Lexington HIgh School 1994 — 1997
Supply Chain World Magazine May 2015 - Present
Comcast March 2014 - May 2015
Century 21 Adams June 2012 - June 2014
Aaron's, Inc December 2011 - June 2012
North Shore Community College January 2011 - January 2012
AT&T Mobility October 2009 - September 2010
Alorica June 2008 - August 2009
Skills
Sales, Marketing Strategy, Customer Service, Account Management, Marketing, Real Estate, Team Building, Negotiation, Selling, Contract Negotiation, Online Marketing, Strategy
Education
Bentley University 1997 — 2004
Bachelor of Science, Marketing
Lexington HIgh School 1994 — 1997
Damon Ellington Damon Ellington's Alorica Experience Learning FacilitatorWest CorporationSeptember 2002 - Present
Job Performance Enhancement Analyst
Industry Financial Services
Experience
Alorica Learning FacilitatorWest CorporationSeptember 2002 - Present
Omnium Worldwide Inc. September 2002 - May 2007
ConAgra Foods September 1998 - December 2001
Skills
Team Leadership, Coaching, Call Center, Team Building, Leadership Development, Adult Education, Talent Acquisition, Customer Service, Process Improvement, Employee Training, PeopleSoft, Leadership, Call Centers, Training, Research, Microsoft Excel, Sales, PowerPoint, Organizational..., Employee Relations, Performance Management, Analysis, Software Documentation, Change Management, Staff Development, Recruiting, Instructional Design, Customer Satisfaction, Training Delivery
Education
Bellevue University
Public Speaking
Alorica Learning FacilitatorWest CorporationSeptember 2002 - Present
Omnium Worldwide Inc. September 2002 - May 2007
ConAgra Foods September 1998 - December 2001
Skills
Team Leadership, Coaching, Call Center, Team Building, Leadership Development, Adult Education, Talent Acquisition, Customer Service, Process Improvement, Employee Training, PeopleSoft, Leadership, Call Centers, Training, Research, Microsoft Excel, Sales, PowerPoint, Organizational..., Employee Relations, Performance Management, Analysis, Software Documentation, Change Management, Staff Development, Recruiting, Instructional Design, Customer Satisfaction, Training Delivery
Education
Bellevue University
Public Speaking
Sajan Shrestha Sajan Shrestha's Alorica Experience March 2015 - Present
Job Director of Information Services at Alorica
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation April 2008 - March 2015
West Corporation May 2006 - April 2008
Skills
CTI, Call Center, Telephony, Speech Recognition, Telecommunications, SDLC, Software Project..., Unix, IVR, Software Development, Process Improvement, SIP, Call Centers, Data Center, Vendor Management, Integration, Disaster Recovery, IT Management, VoIP, Troubleshooting, Visio
Education
Bellevue University
MS, Computer Information Systems
Alorica March 2015 - Present
West Corporation April 2008 - March 2015
West Corporation May 2006 - April 2008
Skills
CTI, Call Center, Telephony, Speech Recognition, Telecommunications, SDLC, Software Project..., Unix, IVR, Software Development, Process Improvement, SIP, Call Centers, Data Center, Vendor Management, Integration, Disaster Recovery, IT Management, VoIP, Troubleshooting, Visio
Education
Bellevue University
MS, Computer Information Systems
Steve Custer Steve Custer's Alorica Experience January 2013 - August 2015
Job NA Delivery Excellence & Continuous Improvement Manager at Concentrix
Industry Information Technology and Services
Experience
Concentrix August 2015 - Present
Alorica January 2013 - August 2015
Sutherland Global Services August 2011 - January 2013
Sutherland Global Services May 2009 - August 2011
Kelly Services 2006 - 2008
Brambles August 2006 - June 2007
Brambles April 2006 - August 2006
Skills
Process Improvement, Business Analysis, Business Process..., Outsourcing, BPO, CRM, Customer Satisfaction, Business Transformation, Team Management, Program Management, Operations Management, Business Process..., Call Center, Project Management, Performance Management, Business Process, Team Leadership, SDLC, Forecasting, Service Delivery, ITIL, Requirements Analysis, Process Management, Financial Analysis, Corporate Sales..., Transition Management, Account Management, Project Planning, Telecommunications, PMO, Coaching, Sla, Testing, Contract Management, Process Engineering, Shared Services, Vendor Management, Training, Management, Six Sigma, Offshoring, Customer Experience, Workforce Management, Project Portfolio..., Business Development, Management Consulting, Team Building, PMP, Data Analysis, Change Management
Education
Villanova University 2013 — 2014
Master Certificate of Project Management, Project Management
Villanova University 2010 — 2010
Six Sigma Black Belt, Six Sigma Black Belt
Value-Train 2008 — 2008
Green Belt, Six Sigma
ITT Institute 2004 — 2006
AAS, Mutli-Media w/ Proficiency in Animation
Bob Jones University 1987 — 1992
BA, History
Concentrix August 2015 - Present
Alorica January 2013 - August 2015
Sutherland Global Services August 2011 - January 2013
Sutherland Global Services May 2009 - August 2011
Kelly Services 2006 - 2008
Brambles August 2006 - June 2007
Brambles April 2006 - August 2006
Skills
Process Improvement, Business Analysis, Business Process..., Outsourcing, BPO, CRM, Customer Satisfaction, Business Transformation, Team Management, Program Management, Operations Management, Business Process..., Call Center, Project Management, Performance Management, Business Process, Team Leadership, SDLC, Forecasting, Service Delivery, ITIL, Requirements Analysis, Process Management, Financial Analysis, Corporate Sales..., Transition Management, Account Management, Project Planning, Telecommunications, PMO, Coaching, Sla, Testing, Contract Management, Process Engineering, Shared Services, Vendor Management, Training, Management, Six Sigma, Offshoring, Customer Experience, Workforce Management, Project Portfolio..., Business Development, Management Consulting, Team Building, PMP, Data Analysis, Change Management
Education
Villanova University 2013 — 2014
Master Certificate of Project Management, Project Management
Villanova University 2010 — 2010
Six Sigma Black Belt, Six Sigma Black Belt
Value-Train 2008 — 2008
Green Belt, Six Sigma
ITT Institute 2004 — 2006
AAS, Mutli-Media w/ Proficiency in Animation
Bob Jones University 1987 — 1992
BA, History
Miguel Gamino Miguel Gamino's Alorica Experience October 2013 - Present
Job School at Milan Institute of Cosmetology
Industry Education Management
Experience
Alorica October 2013 - Present
Milan Institute of Cosmetology July 2010 - September 2011
Kaplan Higher Education December 2007 - May 2010
Texas School of Business- Kaplan Higher Education 2007 - 2010
Skills
Educational Leadership, Higher Education, Staff Development, Admissions, Enrollment Management, Teacher Training, Operations Management
Education
Arizona State University 1978 — 1980
Bachelor of Science (BS), Accounting and Business/Management, 3.3
Alorica October 2013 - Present
Milan Institute of Cosmetology July 2010 - September 2011
Kaplan Higher Education December 2007 - May 2010
Texas School of Business- Kaplan Higher Education 2007 - 2010
Skills
Educational Leadership, Higher Education, Staff Development, Admissions, Enrollment Management, Teacher Training, Operations Management
Education
Arizona State University 1978 — 1980
Bachelor of Science (BS), Accounting and Business/Management, 3.3
Rachel Gurley Rachel Gurley's Alorica Experience September 2012 - February 2013
Job Office Assistant at Atlanta Fireplace Specialists
Industry Human Resources
Experience
Atlanta Fireplace Specialists 2013 - Present
Fiberglass Coatings, Inc. February 2013 - May 2013
Alorica September 2012 - February 2013
Bank of America November 2011 - March 2012
Skills
Microsoft Office
Education
Art Institute of Atlanta 2010 — 2012
Bachelor of Fine Arts (BFA), Interior Design, 3.2
Atlanta Fireplace Specialists 2013 - Present
Fiberglass Coatings, Inc. February 2013 - May 2013
Alorica September 2012 - February 2013
Bank of America November 2011 - March 2012
Skills
Microsoft Office
Education
Art Institute of Atlanta 2010 — 2012
Bachelor of Fine Arts (BFA), Interior Design, 3.2
Anthony Buxter Anthony Buxter's Alorica Experience October 2014 - Present
Job Operations Strategy Manager at Alorica
Industry Financial Services
Experience
Alorica October 2014 - Present
West Corporation December 2012 - October 2014
West Corporation May 2007 - November 2012
DEEB Realty March 2007 - August 2008
Condolink June 2006 - March 2007
Omnium Worldwide January 1999 - February 2006
Skills
Call Centers, Customer Retention, Operations Management, Team Building, Credit, Leadership, Software Documentation, Customer Service, Team Leadership, Accounts Receivable, Coaching, Time Management, Negotiation, Supervisory Skills, Budgets, Database Queries, Brio Query, Dialer Management, Data Analysis, Call Center, Predictive Dialers, Quality Assurance, Strategy, Motivation, Collections, Account Reconciliation, Hands-on Training, Bad Debt, IVR, Business Strategy, Business Intelligence, Intelligence Analysis, Process Improvement, Management
Education
Bellevue University 2009 — 2011
MBA, Accounting, 3.79
University of Nebraska at Omaha 1999 — 2004
B.S., Criminal Justice
Alorica October 2014 - Present
West Corporation December 2012 - October 2014
West Corporation May 2007 - November 2012
DEEB Realty March 2007 - August 2008
Condolink June 2006 - March 2007
Omnium Worldwide January 1999 - February 2006
Skills
Call Centers, Customer Retention, Operations Management, Team Building, Credit, Leadership, Software Documentation, Customer Service, Team Leadership, Accounts Receivable, Coaching, Time Management, Negotiation, Supervisory Skills, Budgets, Database Queries, Brio Query, Dialer Management, Data Analysis, Call Center, Predictive Dialers, Quality Assurance, Strategy, Motivation, Collections, Account Reconciliation, Hands-on Training, Bad Debt, IVR, Business Strategy, Business Intelligence, Intelligence Analysis, Process Improvement, Management
Education
Bellevue University 2009 — 2011
MBA, Accounting, 3.79
University of Nebraska at Omaha 1999 — 2004
B.S., Criminal Justice
Leah Powell Leah Powell's Alorica Experience July 2014 - Present
Job Hospitality Professional
Industry Hospitality
Experience
Alorica July 2014 - Present
Aerus Electrolux July 2012 - September 2012
Skills
Computers, Communication, Keen Listener, Organizational..., Administrative..., Logistics, Motivational Speaking, Motivated self-starter, Strategic Planning, Customer Service, Customer Experience
Education
Atlanta Metropolitan College 2013 — 2016
Associate's degree, Business Administration and Management, General
John Mceachern High School 2010 — 2012
High School diploma
Alorica July 2014 - Present
Aerus Electrolux July 2012 - September 2012
Skills
Computers, Communication, Keen Listener, Organizational..., Administrative..., Logistics, Motivational Speaking, Motivated self-starter, Strategic Planning, Customer Service, Customer Experience
Education
Atlanta Metropolitan College 2013 — 2016
Associate's degree, Business Administration and Management, General
John Mceachern High School 2010 — 2012
High School diploma
Brittany Chisholm Brittany Chisholm's Alorica Experience April 2012 - November 2012
Job Assistant Manager at Family Dollar
Industry Retail
Experience
Family Dollar January 2013 - Present
Alorica April 2012 - November 2012
Spirit Halloween August 2010 - November 2010
Skills
Timely Decision Making, Self-motivated,..., Accuracy and Attention..., Tolerant and flexible,..., Organization and..., Problem analysis, use..., Computer Proficiency, Accurate Data Entry, Word Processing and..., Microsoft Office
Education
Auburn University 2006 — 2008
John Leflore High School 2002 — 2006
Family Dollar January 2013 - Present
Alorica April 2012 - November 2012
Spirit Halloween August 2010 - November 2010
Skills
Timely Decision Making, Self-motivated,..., Accuracy and Attention..., Tolerant and flexible,..., Organization and..., Problem analysis, use..., Computer Proficiency, Accurate Data Entry, Word Processing and..., Microsoft Office
Education
Auburn University 2006 — 2008
John Leflore High School 2002 — 2006
Janelle Sweigle-Veira Janelle Sweigle-Veira's Alorica Experience September 2014 - Present
Job College graduate with a Bachelor's degree in Criminal Justice seeking career in Criminal or Family law
Industry Legal Services
Experience
Alorica September 2014 - Present
Macy's August 2012 - January 2014
Shopko March 2011 - August 2012
Wells Fargo June 2010 - August 2010
WESTCHESTER COUNTY FAMILY COURT July 2009 - December 2009
Skills
Internet Research, Microsoft Office 2003, Data Entry, Phone Etiquette, Customer Service, Visual Merchandising, Cashiering, Time Management, Microsoft Word, Microsoft Excel, Copying, Billing, Microsoft Office 2007, Microsoft Office 2010, Microsoft PowerPoint, Microsoft Access, Telephone Skills, Microsoft Office, PowerPoint
Education
Berkeley College 2006 — 2009
Bachelor of Science Degree, Criminal Justice
Alorica September 2014 - Present
Macy's August 2012 - January 2014
Shopko March 2011 - August 2012
Wells Fargo June 2010 - August 2010
WESTCHESTER COUNTY FAMILY COURT July 2009 - December 2009
Skills
Internet Research, Microsoft Office 2003, Data Entry, Phone Etiquette, Customer Service, Visual Merchandising, Cashiering, Time Management, Microsoft Word, Microsoft Excel, Copying, Billing, Microsoft Office 2007, Microsoft Office 2010, Microsoft PowerPoint, Microsoft Access, Telephone Skills, Microsoft Office, PowerPoint
Education
Berkeley College 2006 — 2009
Bachelor of Science Degree, Criminal Justice
Mac McNeil Mac McNeil's Alorica Experience June 2007 - December 2009
Job Personal Assistant / Caregiver
Industry Alternative Medicine
Experience
Capital Trucking August 2013 - Present
Trans Am Trucking August 2013 - October 2013
Laird Noller Ford May 2012 - August 2012
Kansas Public Safety March 2005 - June 2012
Alorica June 2007 - December 2009
Cat's Paw Renovations January 1998 - November 2003
Skills
First Responder, Cpr Certified, Mantracker, Leadership Development, Public Speaking, Call Center, Customer Service, Quality Assurance, Process Improvement
Education
Dartmouth College 1995 — 1995
Certificate of Completion, Wilderness EMS
Springfield College 1994 — 1995
NA, Search and Rescue
Asnuntuck Community College 1993 — 1994
NA, Emergency Medical Services
University of Connecticut 1989 — 1992
English/Journalism, English
Blinn College 1983 — 1985
NA, Liberal Arts
Capital Trucking August 2013 - Present
Trans Am Trucking August 2013 - October 2013
Laird Noller Ford May 2012 - August 2012
Kansas Public Safety March 2005 - June 2012
Alorica June 2007 - December 2009
Cat's Paw Renovations January 1998 - November 2003
Skills
First Responder, Cpr Certified, Mantracker, Leadership Development, Public Speaking, Call Center, Customer Service, Quality Assurance, Process Improvement
Education
Dartmouth College 1995 — 1995
Certificate of Completion, Wilderness EMS
Springfield College 1994 — 1995
NA, Search and Rescue
Asnuntuck Community College 1993 — 1994
NA, Emergency Medical Services
University of Connecticut 1989 — 1992
English/Journalism, English
Blinn College 1983 — 1985
NA, Liberal Arts
John Luke Hay John Luke Hay's Alorica Experience February 2012 - September 2013
Job Licensed Massage Therapist
Industry Health, Wellness and Fitness
Experience
Pierce Eislen, a Yardi Company February 2015 - April 2015
Callisto Therapeutic Spa June 2014 - November 2014
Massage Envy Spa March 2014 - July 2014
Body & Soul Retreat June 2013 - April 2014
Alorica February 2012 - September 2013
Self employed April 2008 - July 2011
Ocean Drive Magazine; Niche Media LLC January 2011 - June 2011
Villanova University Creative Services September 2008 - May 2009
Villanova University Graduate Studies in Communication Dept September 2008 - May 2009
Villanova University Office of Health Promotion January 2008 - May 2009
Skills
Portrait Photography, Event Photography, Microsoft Word, Image Editing, PowerPoint, Studio Lighting, Writing, Social Networking, Digital Photography, Microsoft Excel, Food Photography, Mac OS, High-end Retouching, Swedish Massage, Deep Tissue Massage, Sports Massage, Hot Stone Massage
Education
Florida College of Natural Health-Pompano Beach 2012 — 2013
Diploma, Massage Therapy; HONORS
Villanova University 2006 — 2010
Bachelor of Arts, Communication: Interpersonal Communication & Media Production; Chinese Minor
Beijing Language and Culture University 2007 — 2007
Chinese (Mandarin)
Regis High School 2002 — 2006
Diploma
East China Normal University 2005 — 2005
Pierce Eislen, a Yardi Company February 2015 - April 2015
Callisto Therapeutic Spa June 2014 - November 2014
Massage Envy Spa March 2014 - July 2014
Body & Soul Retreat June 2013 - April 2014
Alorica February 2012 - September 2013
Self employed April 2008 - July 2011
Ocean Drive Magazine; Niche Media LLC January 2011 - June 2011
Villanova University Creative Services September 2008 - May 2009
Villanova University Graduate Studies in Communication Dept September 2008 - May 2009
Villanova University Office of Health Promotion January 2008 - May 2009
Skills
Portrait Photography, Event Photography, Microsoft Word, Image Editing, PowerPoint, Studio Lighting, Writing, Social Networking, Digital Photography, Microsoft Excel, Food Photography, Mac OS, High-end Retouching, Swedish Massage, Deep Tissue Massage, Sports Massage, Hot Stone Massage
Education
Florida College of Natural Health-Pompano Beach 2012 — 2013
Diploma, Massage Therapy; HONORS
Villanova University 2006 — 2010
Bachelor of Arts, Communication: Interpersonal Communication & Media Production; Chinese Minor
Beijing Language and Culture University 2007 — 2007
Chinese (Mandarin)
Regis High School 2002 — 2006
Diploma
East China Normal University 2005 — 2005
Corbin Loflin's Alorica Experience December 2013 - March 2014
Job Advocate, Psychology Student, & Technical Advisor
Industry Telecommunications
Experience
Kelly Services June 2015 - Present
Work at Home May 2014 - April 2015
Dairy Queen August 2013 - April 2014
Alorica December 2013 - March 2014
The Wendy's Company February 2013 - August 2013
Convergys October 2012 - February 2013
Dairy Queen April 2012 - December 2012
New Hope Crisis Services, Inc. March 2010 - April 2012
Skills
Advocacy, Conflict Resolution, Customer Service, Training, Coaching, Staff Development, Team Leadership, Supervisory Skills, Management, Crisis Management, Community Outreach, Public Relations, Program Development
Education
Argosy University 2015 — 2017
Bachelor of Arts (BA), Psychology
Kaplan University 2014 — 2014
Human Services
Marlboro County High School 2006 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
Kelly Services June 2015 - Present
Work at Home May 2014 - April 2015
Dairy Queen August 2013 - April 2014
Alorica December 2013 - March 2014
The Wendy's Company February 2013 - August 2013
Convergys October 2012 - February 2013
Dairy Queen April 2012 - December 2012
New Hope Crisis Services, Inc. March 2010 - April 2012
Skills
Advocacy, Conflict Resolution, Customer Service, Training, Coaching, Staff Development, Team Leadership, Supervisory Skills, Management, Crisis Management, Community Outreach, Public Relations, Program Development
Education
Argosy University 2015 — 2017
Bachelor of Arts (BA), Psychology
Kaplan University 2014 — 2014
Human Services
Marlboro County High School 2006 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
Alicia Leith's Alorica Experience October 2014 - Present
Job Quality Assurance Rep. at Alorica
Industry Retail
Experience
Alorica October 2014 - Present
Feeling So Fancy Accessories February 2012 - September 2014
Litton March 2011 - March 2012
Skills
Collections, Social Media Marketing, Motivation, Handmade Jewelry, Fashion Buying, Fashion Jewelry, Entrepreneurship, Data Entry
Education
Bauder College 2013 — 2013
Associate of Arts (AA), Fashion Merchandising
Shortwood Teachers College 2004 — 2007
Associate of Arts (A.A.), Early Childhood Education and Teaching
Alorica October 2014 - Present
Feeling So Fancy Accessories February 2012 - September 2014
Litton March 2011 - March 2012
Skills
Collections, Social Media Marketing, Motivation, Handmade Jewelry, Fashion Buying, Fashion Jewelry, Entrepreneurship, Data Entry
Education
Bauder College 2013 — 2013
Associate of Arts (AA), Fashion Merchandising
Shortwood Teachers College 2004 — 2007
Associate of Arts (A.A.), Early Childhood Education and Teaching
Jesse Frost Jesse Frost's Alorica Experience August 2015 - Present
Job Attended Art Institute of Pittsburgh
Industry Motion Pictures and Film
Experience
Alorica August 2015 - Present
Target November 2013 - August 2015
United States Army May 2000 - February 2008
Skills
Film, Film Production, Video Editing, Acting, Final Cut Pro, Video Production, Television, Post Production, Feature Films, Photoshop, Video, Documentaries, Commercials, Sound Design, Editing, Camera Operating, Videography, After Effects, Final Draft Pro, Pro Tools, Adobe Premiere, Microsoft Office, Screenwriting, Scriptwriting, Voice Over, Customer Service
Education
Art Institute of Pittsburgh 2011 — 2013
Alorica August 2015 - Present
Target November 2013 - August 2015
United States Army May 2000 - February 2008
Skills
Film, Film Production, Video Editing, Acting, Final Cut Pro, Video Production, Television, Post Production, Feature Films, Photoshop, Video, Documentaries, Commercials, Sound Design, Editing, Camera Operating, Videography, After Effects, Final Draft Pro, Pro Tools, Adobe Premiere, Microsoft Office, Screenwriting, Scriptwriting, Voice Over, Customer Service
Education
Art Institute of Pittsburgh 2011 — 2013
Staci Tucker's Alorica Experience January 2013 - Present
Job Human Resource Generalist at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica January 2013 - Present
Skills
Performance Management, Employee Relations, Onboarding, Benefits Administration, Talent Acquisition, Applicant Tracking..., Employee Engagement, HR Policies, Human Resources, Employee Benefits, Talent Management, Deferred Compensation, New Hire Orientations, Training, Taleo, Personnel Management, Management, Leadership Development, BPO, FMLA, Customer Service, Team Building
Education
Art Institute of Dallas 1989 — 1991
Associate's degree, Graphic Design
Durant High School 1984 — 1988
Alorica January 2013 - Present
Skills
Performance Management, Employee Relations, Onboarding, Benefits Administration, Talent Acquisition, Applicant Tracking..., Employee Engagement, HR Policies, Human Resources, Employee Benefits, Talent Management, Deferred Compensation, New Hire Orientations, Training, Taleo, Personnel Management, Management, Leadership Development, BPO, FMLA, Customer Service, Team Building
Education
Art Institute of Dallas 1989 — 1991
Associate's degree, Graphic Design
Durant High School 1984 — 1988
Alpheus Gibbs Alpheus Gibbs's Alorica Experience July 2013 - April 2014
Job Social Media Consultant at Appen
Industry Information Technology and Services
Experience
Appen October 2014 - Present
City of Restoration Church June 2014 - Present
Gibbs Enterprise August 2012 - Present
Clark Personnel February 2009 - Present
Alorica July 2013 - April 2014
AloriCares a division of Alorica Inc. November 2012 - April 2014
Skills
Microsoft Office, Networking, Customer Service, Project Management, Public Speaking, Process Improvement, Management, Leadership, Windows, Team Building, Telecommunications, Access, Event Planning, Technical Support, Sales Management, Marketing, Computer Hardware, Microsoft Excel, PowerPoint, Training, Teamwork, Troubleshooting, Software Documentation, Strategic Planning, Customer Satisfaction, Interviews, Social Networking, Social Media, Coaching, Leadership Development, Team Leadership, New Business Development
Education
Ashford University
Bachelor of Business, Information Systems
Appen October 2014 - Present
City of Restoration Church June 2014 - Present
Gibbs Enterprise August 2012 - Present
Clark Personnel February 2009 - Present
Alorica July 2013 - April 2014
AloriCares a division of Alorica Inc. November 2012 - April 2014
Skills
Microsoft Office, Networking, Customer Service, Project Management, Public Speaking, Process Improvement, Management, Leadership, Windows, Team Building, Telecommunications, Access, Event Planning, Technical Support, Sales Management, Marketing, Computer Hardware, Microsoft Excel, PowerPoint, Training, Teamwork, Troubleshooting, Software Documentation, Strategic Planning, Customer Satisfaction, Interviews, Social Networking, Social Media, Coaching, Leadership Development, Team Leadership, New Business Development
Education
Ashford University
Bachelor of Business, Information Systems
cheyenne hosey cheyenne hosey's Alorica Experience 2011 - Present
Job Human Resource Management
Industry Human Resources
Experience
Alorica 2011 - Present
Donor Services Group June 2009 - June 2010
Bankers Life and Casualty August 2008 - October 2008
Skills
Proficient in MS office..., a friendly, outgoing..., Familiar with Windows..., Customer Service, Recruiting, Data Entry, Microsoft Office, Coaching, Public Speaking, Event Planning, Training, Human Resources, Fundraising, Employee Relations, Sales, Telemarketing, Teamwork, Research
Education
Argosy University Phoenix 2011 — 2012
BS, Business Administration
Community College of Allegheny County 2008 — 2011
Associates, Human Resource Management
Alorica 2011 - Present
Donor Services Group June 2009 - June 2010
Bankers Life and Casualty August 2008 - October 2008
Skills
Proficient in MS office..., a friendly, outgoing..., Familiar with Windows..., Customer Service, Recruiting, Data Entry, Microsoft Office, Coaching, Public Speaking, Event Planning, Training, Human Resources, Fundraising, Employee Relations, Sales, Telemarketing, Teamwork, Research
Education
Argosy University Phoenix 2011 — 2012
BS, Business Administration
Community College of Allegheny County 2008 — 2011
Associates, Human Resource Management
Brittany Dekker Brittany Dekker's Alorica Experience March 2007 - January 2009
Job Executive Assistant & Office Manager at FayettevilleCumberland County Chamber of Commerce
Industry Nonprofit Organization Management
Experience
Fayetteville-Cumberland County Chamber of Commerce December 2011 - Present
Fayetteville-Cumberland County Chamber of Commerce November 2011 - December 2011
Wegher Construction, Inc. June 2007 - September 2011
Alorica March 2007 - January 2009
Skills
Customer Service, Payroll, Event Planning, Time Management, Microsoft Office, Team Building, Leadership Development, Leadership, Marketing, Budgets, Sales, Nannies, Research, Human Resources, Tutoring, Childcare, Social Networking, Strategic Planning, Recruiting, Housekeeping, Training, Administration, Coaching, Community Outreach, Customer Satisfaction, Data Entry, Entrepreneurship, Event Management, Fundraising, Government, Management, Nonprofits, Organizational..., Outlook, Policy, PowerPoint, Program Development, Program Management, Public Speaking, Small Business, Social Media, Social Media Marketing, Staff Development, Volunteer Management, Public Relations
Education
Bellevue University 2009 — 2011
Bachelors in Science, Business
Briar Cliff University
Fayetteville-Cumberland County Chamber of Commerce December 2011 - Present
Fayetteville-Cumberland County Chamber of Commerce November 2011 - December 2011
Wegher Construction, Inc. June 2007 - September 2011
Alorica March 2007 - January 2009
Skills
Customer Service, Payroll, Event Planning, Time Management, Microsoft Office, Team Building, Leadership Development, Leadership, Marketing, Budgets, Sales, Nannies, Research, Human Resources, Tutoring, Childcare, Social Networking, Strategic Planning, Recruiting, Housekeeping, Training, Administration, Coaching, Community Outreach, Customer Satisfaction, Data Entry, Entrepreneurship, Event Management, Fundraising, Government, Management, Nonprofits, Organizational..., Outlook, Policy, PowerPoint, Program Development, Program Management, Public Speaking, Small Business, Social Media, Social Media Marketing, Staff Development, Volunteer Management, Public Relations
Education
Bellevue University 2009 — 2011
Bachelors in Science, Business
Briar Cliff University
Stuart Beame Stuart Beame's Alorica Experience January 1998 - December 2003
Job North America Regional Manager Learning, Development and Performance at Percepta/Ford
Industry Automotive
Experience
Percepta February 2012 - Present
Novant Health June 2011 - October 2012
Central Piedmont Community College June 2006 - June 2011
INTELLIRISK MANAGEMENT CORP January 2005 - May 2006
Direct Activation DIRECTV January 2003 - September 2004
Alorica January 1998 - December 2003
US Census Bureau 1999 - 2000
BELLSOUTH ADVERTISING & PUBLISHING CORP February 1988 - December 1997
Skills
Six Sigma, TQM, Quality Assurance, Training, Process Improvement, Customer Service, Public Speaking, Team Building, Leadership, Project Management, Organizational..., Call Center, Data Analysis, Microsoft Office, Strategic Planning, Program Management, Coaching, Software Documentation, Non-profits, Marketing, Performance Management, E-Learning, Event Planning, Project Planning, Change Management, Start-ups, Vendor Management, Management, Analysis, Employee Relations, Instructional Design, Healthcare, Staff Development, Problem Solving, Team Leadership, Teaching, Research, Microsoft Excel, Sales, Strategy, PowerPoint, Human Resources, Leadership Development, Business Process..., Business Analysis, Outlook, Operations Management, Mentoring, Recruiting, Budgets
Education
Barry University 1996 — 1998
Bachelor of Arts (B.A.), Human Resources Management and Services
University of South Florida 1984 — 1986
MDCC 1982 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Miami Dade Community College 1982 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Percepta February 2012 - Present
Novant Health June 2011 - October 2012
Central Piedmont Community College June 2006 - June 2011
INTELLIRISK MANAGEMENT CORP January 2005 - May 2006
Direct Activation DIRECTV January 2003 - September 2004
Alorica January 1998 - December 2003
US Census Bureau 1999 - 2000
BELLSOUTH ADVERTISING & PUBLISHING CORP February 1988 - December 1997
Skills
Six Sigma, TQM, Quality Assurance, Training, Process Improvement, Customer Service, Public Speaking, Team Building, Leadership, Project Management, Organizational..., Call Center, Data Analysis, Microsoft Office, Strategic Planning, Program Management, Coaching, Software Documentation, Non-profits, Marketing, Performance Management, E-Learning, Event Planning, Project Planning, Change Management, Start-ups, Vendor Management, Management, Analysis, Employee Relations, Instructional Design, Healthcare, Staff Development, Problem Solving, Team Leadership, Teaching, Research, Microsoft Excel, Sales, Strategy, PowerPoint, Human Resources, Leadership Development, Business Process..., Business Analysis, Outlook, Operations Management, Mentoring, Recruiting, Budgets
Education
Barry University 1996 — 1998
Bachelor of Arts (B.A.), Human Resources Management and Services
University of South Florida 1984 — 1986
MDCC 1982 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Miami Dade Community College 1982 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Antoine Foster Antoine Foster's Alorica Experience May 2007 - December 2007
Job I.T. Consultant
Industry Information Technology and Services
Experience
Kaiser Permanente January 2010 - Present
Christian Church Homes of Northern California January 2008 - November 2009
Alorica May 2007 - December 2007
Harbor Freight Tools May 2002 - September 2005
Skills
Microsoft Office, Software Documentation, Troubleshooting, VMware, Customer Service, Visio, SPSS, Networking, Windows Server, Microsoft Exchange, Active Directory, Outlook, Windows, Servers, Customer Satisfaction, Technical Support, XP, Leadership, Operating Systems, Hardware, Software Installation, Team Building, Training, Microsoft Word, Management, Process Improvement
Education
Ashford University 2011 — 2015
Bachelor's Degree, Business Administration; Information Systems
Edison High School
High School Diploma
Fresno City College
A.A, Liberal Arts
Kaiser Permanente January 2010 - Present
Christian Church Homes of Northern California January 2008 - November 2009
Alorica May 2007 - December 2007
Harbor Freight Tools May 2002 - September 2005
Skills
Microsoft Office, Software Documentation, Troubleshooting, VMware, Customer Service, Visio, SPSS, Networking, Windows Server, Microsoft Exchange, Active Directory, Outlook, Windows, Servers, Customer Satisfaction, Technical Support, XP, Leadership, Operating Systems, Hardware, Software Installation, Team Building, Training, Microsoft Word, Management, Process Improvement
Education
Ashford University 2011 — 2015
Bachelor's Degree, Business Administration; Information Systems
Edison High School
High School Diploma
Fresno City College
A.A, Liberal Arts
Jered Scurlock Jered Scurlock's Alorica Experience July 2010 - January 2011
Job Switch Technician L3 VOIP/Data (Contractor) at Orange
Industry Information Technology and Services
Experience
Orange July 2014 - Present
PC MAxXx ITE Solutions, LLC September 2010 - Present
All Covered August 2014 - November 2014
Barrister Global Services Network September 2010 - September 2014
Centura Health January 2014 - August 2014
Grupo Comex September 2013 - January 2014
Lockheed Martin July 2013 - August 2013
Cbeyond May 2013 - July 2013
Schlumberger July 2011 - March 2013
Alorica July 2010 - January 2011
Skills
Security Clearance, Troubleshooting, Military, Team Leadership, Windows 7, Team Building, Process Improvement, Customer Service, Program Management, Computer Hardware, Microsoft Office, Information Technology, Security+, Help Desk Support, Software Installation, Windows 8, Microsoft SQL Server, Management, Networking, Training, Leadership, Hardware, Cisco Technologies, Laptops, Software Documentation, Security, Printers, XP, System Administration, SharePoint, Active Directory, DNS, Network Administration, Network Security, Operating Systems, Project Management, Technical Support, Windows XP, Windows Server, VMware, VoIP, Windows, Problem Solving, IT Service Management, Strategic Planning, Microsoft Excel, Citrix, Sales, Linux, Access
Education
Colorado Technical University 2009 — 2014
Bachelor's of Science, Business Management
Baker University 2010 — 2011
Certification, Information Technology
Coastal Carolina University 2008 — 2009
Certificate, Spanish
Cedarwood Christian Academy 1996 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Orange July 2014 - Present
PC MAxXx ITE Solutions, LLC September 2010 - Present
All Covered August 2014 - November 2014
Barrister Global Services Network September 2010 - September 2014
Centura Health January 2014 - August 2014
Grupo Comex September 2013 - January 2014
Lockheed Martin July 2013 - August 2013
Cbeyond May 2013 - July 2013
Schlumberger July 2011 - March 2013
Alorica July 2010 - January 2011
Skills
Security Clearance, Troubleshooting, Military, Team Leadership, Windows 7, Team Building, Process Improvement, Customer Service, Program Management, Computer Hardware, Microsoft Office, Information Technology, Security+, Help Desk Support, Software Installation, Windows 8, Microsoft SQL Server, Management, Networking, Training, Leadership, Hardware, Cisco Technologies, Laptops, Software Documentation, Security, Printers, XP, System Administration, SharePoint, Active Directory, DNS, Network Administration, Network Security, Operating Systems, Project Management, Technical Support, Windows XP, Windows Server, VMware, VoIP, Windows, Problem Solving, IT Service Management, Strategic Planning, Microsoft Excel, Citrix, Sales, Linux, Access
Education
Colorado Technical University 2009 — 2014
Bachelor's of Science, Business Management
Baker University 2010 — 2011
Certification, Information Technology
Coastal Carolina University 2008 — 2009
Certificate, Spanish
Cedarwood Christian Academy 1996 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Garry Hawthorne's Alorica Experience October 2006 - October 2013
Job Operations Training Specialist at Univita Health Inc
Industry Professional Training & Coaching
Experience
Univita Health Inc March 2015 - July 2015
Source 2 Talent Acquisitions April 2014 - March 2015
Assurance Management LLC October 2013 - February 2014
Alorica October 2006 - October 2013
American Museum of Natural History September 1999 - January 2006
Skills
Microsoft Office, Training, Typing, Customer Service, Soft Skill Training, P.A.C.E. Trained, Front End Supervision, Security and Safety..., Call Centers, Process Improvement, Leadership, Security, Coaching, Employee Training, Onboarding, Organizational..., Public Speaking, PowerPoint, Contact Centers, Call Center, Customer Satisfaction, Employee Relations, Soft Skills, Performance Management, Customer Service..., Management, Team Building, Team Leadership, Training Delivery, Leadership Development, Program Management, Microsoft Excel, Recruiting, Operations Management, Vendor Management, Human Resources, Employee Engagement, Team Management, Change Management
Education
Ashford University 2014 — 2016
Bachelor's Degree, Instructional Design
Miami Dade College 2009 — 2010
Audiology/Audiologist and Speech-Language Pathology/Pathologist
High School of Performing Arts 1981 — 1984
High School Diploma, Major: Acting/Drama
Univita Health Inc March 2015 - July 2015
Source 2 Talent Acquisitions April 2014 - March 2015
Assurance Management LLC October 2013 - February 2014
Alorica October 2006 - October 2013
American Museum of Natural History September 1999 - January 2006
Skills
Microsoft Office, Training, Typing, Customer Service, Soft Skill Training, P.A.C.E. Trained, Front End Supervision, Security and Safety..., Call Centers, Process Improvement, Leadership, Security, Coaching, Employee Training, Onboarding, Organizational..., Public Speaking, PowerPoint, Contact Centers, Call Center, Customer Satisfaction, Employee Relations, Soft Skills, Performance Management, Customer Service..., Management, Team Building, Team Leadership, Training Delivery, Leadership Development, Program Management, Microsoft Excel, Recruiting, Operations Management, Vendor Management, Human Resources, Employee Engagement, Team Management, Change Management
Education
Ashford University 2014 — 2016
Bachelor's Degree, Instructional Design
Miami Dade College 2009 — 2010
Audiology/Audiologist and Speech-Language Pathology/Pathologist
High School of Performing Arts 1981 — 1984
High School Diploma, Major: Acting/Drama
Carwayna McColley's Alorica Experience June 2012 - August 2013
Job Driven
Industry Insurance
Experience
State Farm October 2013 - Present
Alorica June 2012 - August 2013
Internal Revenue Service December 2010 - March 2011
U.S. Department of Commerce April 2010 - June 2010
Skills
Customer Service, Property & Casualty..., Biology, Microsoft Office, Necho, Metaphysics, Underwriting, Unified Communications, Research
Education
Bennett College for Women 2005 — 2009
Bachelor's Degree, Molecular Biology
Bennett College for Women 2005 — 2009
Bachelor of Science (BS), Biology/Biological Sciences, General
State Farm October 2013 - Present
Alorica June 2012 - August 2013
Internal Revenue Service December 2010 - March 2011
U.S. Department of Commerce April 2010 - June 2010
Skills
Customer Service, Property & Casualty..., Biology, Microsoft Office, Necho, Metaphysics, Underwriting, Unified Communications, Research
Education
Bennett College for Women 2005 — 2009
Bachelor's Degree, Molecular Biology
Bennett College for Women 2005 — 2009
Bachelor of Science (BS), Biology/Biological Sciences, General
Katelyn DeVall's Alorica Experience August 2011 - August 2012
Job Transportation Assistant at Sabre Industries, Inc.
Industry Hospital & Health Care
Experience
Sabre Industries, Inc. December 2014 - Present
Menards May 2014 - July 2014
Midstep Services July 2013 - May 2014
Alorica August 2011 - August 2012
Skills
Customer Service, Customer Support, Elementary Education, Microsoft Office, Windows 7, Windows Vista, Fitness, Data Entry, Troubleshooting, Training, Customer Satisfaction, Team Building, Time Management, Access, Call Centers, Microsoft Word, Microsoft Excel, Operations Management, Leadership, PowerPoint, Process Improvement
Education
Bellevue University 2015 — 2016
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Bellevue University 2013 — 2014
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
University of Phoenix 2011 — 2013
Associate of Arts (AA), Elementary Education and Teaching
Sabre Industries, Inc. December 2014 - Present
Menards May 2014 - July 2014
Midstep Services July 2013 - May 2014
Alorica August 2011 - August 2012
Skills
Customer Service, Customer Support, Elementary Education, Microsoft Office, Windows 7, Windows Vista, Fitness, Data Entry, Troubleshooting, Training, Customer Satisfaction, Team Building, Time Management, Access, Call Centers, Microsoft Word, Microsoft Excel, Operations Management, Leadership, PowerPoint, Process Improvement
Education
Bellevue University 2015 — 2016
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Bellevue University 2013 — 2014
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
University of Phoenix 2011 — 2013
Associate of Arts (AA), Elementary Education and Teaching
Sherry Warlick's Alorica Experience April 2013 - May 2013
Job Sales Manager at Home Liquidation Doors and More
Industry Building Materials
Experience
Home Liquidation Doors and More January 2015 - Present
Bojangles' Restaurants, Inc. July 2014 - Present
Incourt Technologies April 2014 - June 2014
Alorica April 2013 - May 2013
Liberty Nation September 2012 - March 2013
walmart #4409 May 2011 - August 2012
Sam's Club September 2006 - February 2011
Skills
Customer Service, Sales Management, Retail, Selling, Marketing, Real Estate, Account Management, Team Building, Outlook, Social Media, Marketing Strategy, Strategic Planning, Merchandising
Education
Kaplan University-Davenport Campus 2014 — 2016
Bachelor's Degree, Bachelors in Healthcare Administration, 3.89
Augusta Technical Institute 1989 — 1991
2 year, Graphic Arts Technology
Augusta State University 1988 — 1989
Home Liquidation Doors and More January 2015 - Present
Bojangles' Restaurants, Inc. July 2014 - Present
Incourt Technologies April 2014 - June 2014
Alorica April 2013 - May 2013
Liberty Nation September 2012 - March 2013
walmart #4409 May 2011 - August 2012
Sam's Club September 2006 - February 2011
Skills
Customer Service, Sales Management, Retail, Selling, Marketing, Real Estate, Account Management, Team Building, Outlook, Social Media, Marketing Strategy, Strategic Planning, Merchandising
Education
Kaplan University-Davenport Campus 2014 — 2016
Bachelor's Degree, Bachelors in Healthcare Administration, 3.89
Augusta Technical Institute 1989 — 1991
2 year, Graphic Arts Technology
Augusta State University 1988 — 1989
Melissa Pollock Melissa Pollock's Alorica Experience May 2011 - October 2012
Job Talent/Organization Development, Operations Leadership, Strategic Change & Process Improvement
Industry Defense & Space
Experience
DigitalGlobe September 2013 - March 2015
DigitalGlobe October 2012 - August 2013
Alorica May 2011 - October 2012
Alorica / PRC January 2011 - April 2011
PRC June 2009 - November 2010
Facilitador / performanceAgents February 2005 - May 2009
AMI / Novations September 2002 - December 2004
Coastal Training Technologies / Dupont February 1995 - August 2002
Skills
Strategy, Training, Organizational..., Performance Management, Process Improvement, Coaching, Change Management, Business Development, Operations Management, Leadership Development, Training Delivery, Management Consulting, Sales Management, Performance Improvement, Sales, Six Sigma, Customer Satisfaction, Project Management, Call Center Development, Channel Management, Security Clearance, Leadership, Talent Developer
Education
Nova Southeastern University 2008 — 2009
M.S., Leadership
Bridgewater College 1989 — 1993
BA, Psychologoy
DigitalGlobe September 2013 - March 2015
DigitalGlobe October 2012 - August 2013
Alorica May 2011 - October 2012
Alorica / PRC January 2011 - April 2011
PRC June 2009 - November 2010
Facilitador / performanceAgents February 2005 - May 2009
AMI / Novations September 2002 - December 2004
Coastal Training Technologies / Dupont February 1995 - August 2002
Skills
Strategy, Training, Organizational..., Performance Management, Process Improvement, Coaching, Change Management, Business Development, Operations Management, Leadership Development, Training Delivery, Management Consulting, Sales Management, Performance Improvement, Sales, Six Sigma, Customer Satisfaction, Project Management, Call Center Development, Channel Management, Security Clearance, Leadership, Talent Developer
Education
Nova Southeastern University 2008 — 2009
M.S., Leadership
Bridgewater College 1989 — 1993
BA, Psychologoy
Laverne Caldwell's Alorica Experience January 2013 - October 2013
Job Critical Care Specialist at YP
Industry Internet
Experience
YP October 2013 - Present
Alorica January 2013 - October 2013
Kay Jewlers November 2010 - August 2013
Gap Inc./Old Navy November 2007 - January 2011
Publix Super Markets December 2002 - November 2007
Skills
Microsoft Office, Management, Customer Service, Project Management, Social Media, Microsoft Excel, Sales, Marketing, Leadership, Strategic Planning, Customer Satisfaction, Social Networking, Customer Experience, Call Centers, Account Management
Education
Atlanta Technical College 2010 — 2013
Business Administration, Management and Operations
Atlanta Technical College
Associate, Human Resource (Presently)
YP October 2013 - Present
Alorica January 2013 - October 2013
Kay Jewlers November 2010 - August 2013
Gap Inc./Old Navy November 2007 - January 2011
Publix Super Markets December 2002 - November 2007
Skills
Microsoft Office, Management, Customer Service, Project Management, Social Media, Microsoft Excel, Sales, Marketing, Leadership, Strategic Planning, Customer Satisfaction, Social Networking, Customer Experience, Call Centers, Account Management
Education
Atlanta Technical College 2010 — 2013
Business Administration, Management and Operations
Atlanta Technical College
Associate, Human Resource (Presently)
Stephen Zinnerman's Alorica Experience August 2015 - Present
Job CEO and Founder at The Jeremiah Project
Industry Environmental Services
Experience
Alorica August 2015 - Present
MyComputerCareer March 2015 - August 2015
The Jeremiah Project January 2012 - August 2015
Benedict College May 2010 - June 2015
Delta Career Education Corporation December 2014 - March 2015
Sturgeon City Environmental Education Center September 2014 - October 2014
Apex Tool Group, LLC November 2013 - January 2014
Benedict College August 2012 - November 2013
U.S. Forest Service May 2004 - 2008
SC DHEC January 2005 - May 2005
Skills
Research, Statistics, Higher Education, Data Analysis, Instruction, Activity Coordination, Clerical Skills, Radiation Safety, Solid Waste, Water Treatment, Activated Sludge, Phytoremediation, Presentations, Report Writing, Green Economy, Green Living, Environmental Health, Environmental Science, Public Speaking, Assistant Teaching, Environmental Awareness, Science, Environmental Education, Remediation, Environmental Issues, Leadership, Jenzabar, Program Development, Curriculum Development, Community Outreach, Training, Teaching, Student Affairs, Leadership Development, Team Leadership, Data Entry, EHS, PowerPoint, Ergonomics, Staff Development, Editing, Wetlands, Laboratory Safety, Wildlife Management, Microsoft Office, Microsoft Excel, Environmental Auditing, Industrial Hygiene, Team Building, Field Work
Education
Benedict College
Bachelor of Science (BSc), Environmental Health
Alorica August 2015 - Present
MyComputerCareer March 2015 - August 2015
The Jeremiah Project January 2012 - August 2015
Benedict College May 2010 - June 2015
Delta Career Education Corporation December 2014 - March 2015
Sturgeon City Environmental Education Center September 2014 - October 2014
Apex Tool Group, LLC November 2013 - January 2014
Benedict College August 2012 - November 2013
U.S. Forest Service May 2004 - 2008
SC DHEC January 2005 - May 2005
Skills
Research, Statistics, Higher Education, Data Analysis, Instruction, Activity Coordination, Clerical Skills, Radiation Safety, Solid Waste, Water Treatment, Activated Sludge, Phytoremediation, Presentations, Report Writing, Green Economy, Green Living, Environmental Health, Environmental Science, Public Speaking, Assistant Teaching, Environmental Awareness, Science, Environmental Education, Remediation, Environmental Issues, Leadership, Jenzabar, Program Development, Curriculum Development, Community Outreach, Training, Teaching, Student Affairs, Leadership Development, Team Leadership, Data Entry, EHS, PowerPoint, Ergonomics, Staff Development, Editing, Wetlands, Laboratory Safety, Wildlife Management, Microsoft Office, Microsoft Excel, Environmental Auditing, Industrial Hygiene, Team Building, Field Work
Education
Benedict College
Bachelor of Science (BSc), Environmental Health
Holly Mena's Alorica Experience 2001 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica 2001 - Present
Skills
Management, Team Management, Team Leadership, Customer Service, Call Centers, Customer Satisfaction, Training
Education
Ashworth College 2013 — 2016
Accounting and Computer Science
Ashworth College 2011 — 2012
Health Record Specialist
Alorica 2001 - Present
Skills
Management, Team Management, Team Leadership, Customer Service, Call Centers, Customer Satisfaction, Training
Education
Ashworth College 2013 — 2016
Accounting and Computer Science
Ashworth College 2011 — 2012
Health Record Specialist
Kendall Dunwiddie Kendall Dunwiddie's Alorica Experience June 2007 - January 2009
Job Senior Human Resources Manager
Industry Human Resources
Experience
ARAMARK February 2009 - Present
Alorica June 2007 - January 2009
Education
Washington State University
BA, Management & Operations
Bellevue College
Associate of Arts and Sciences (AAS), Business/Commerce, General
Edmonds Community College
Associate of Arts (AA), Legal Assistant/Paralegal
ARAMARK February 2009 - Present
Alorica June 2007 - January 2009
Education
Washington State University
BA, Management & Operations
Bellevue College
Associate of Arts and Sciences (AAS), Business/Commerce, General
Edmonds Community College
Associate of Arts (AA), Legal Assistant/Paralegal
Ciera Peters's Alorica Experience September 2012 - May 2014
Job Looking to join a thriving business and help spread their message, while nurturing my own creativity.
Industry Graphic Design
Experience
Randstad USA July 2014 - Present
Alorica September 2012 - May 2014
Georgia State University Library October 2008 - January 2012
Family Dollar July 2006 - June 2007
Game Stop September 2004 - June 2005
Education
Devry University 2014 — 2016
Associate of Arts (A.A.), Web Graphic Design
Georgia State University 2008 — 2012
Bachelor's of Art, Film and Video
Atlanta Technical College 2006 — 2007
Visual Communication
Savannah College of Art and Design 2005 — 2006
Broadcast Design and Motion Graphics
Randstad USA July 2014 - Present
Alorica September 2012 - May 2014
Georgia State University Library October 2008 - January 2012
Family Dollar July 2006 - June 2007
Game Stop September 2004 - June 2005
Education
Devry University 2014 — 2016
Associate of Arts (A.A.), Web Graphic Design
Georgia State University 2008 — 2012
Bachelor's of Art, Film and Video
Atlanta Technical College 2006 — 2007
Visual Communication
Savannah College of Art and Design 2005 — 2006
Broadcast Design and Motion Graphics
Fabiola Joseph-White Fabiola Joseph-White's Alorica Experience 2013 - 2014
Job Pharmacy Tech/ CSR
Industry Consumer Services
Experience
Alorica 2013 - 2014
AT&T Mobility 2005 - 2008
Convergys 2003 - 2005
Walgreens 2002 - 2003
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Word, Time Management, Teamwork, Retail, Inventory Management, HIPAA, Cashiering, Customer Satisfaction, Phone Etiquette, Sales, Inventory Control, Marketing, Typing, Pharmaceutical Industry, Computer Proficiency
Education
Barry University 2009 — 2009
Certificate of Completion, Pharmacy Technician/Assistant
Coconut Creek High 2001 — 2002
High School Diploma
Broward College
Registered Nursing/Registered Nurse
Alorica 2013 - 2014
AT&T Mobility 2005 - 2008
Convergys 2003 - 2005
Walgreens 2002 - 2003
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Word, Time Management, Teamwork, Retail, Inventory Management, HIPAA, Cashiering, Customer Satisfaction, Phone Etiquette, Sales, Inventory Control, Marketing, Typing, Pharmaceutical Industry, Computer Proficiency
Education
Barry University 2009 — 2009
Certificate of Completion, Pharmacy Technician/Assistant
Coconut Creek High 2001 — 2002
High School Diploma
Broward College
Registered Nursing/Registered Nurse
Emanuelle Hite's Alorica Experience June 2011 - 2012
Job IT Analyst
Industry Information Technology and Services
Experience
Aaron's, Inc June 2015 - Present
AT&T July 2014 - February 2015
Barry University January 2014 - May 2014
Barry University January 2013 - May 2014
Alorica June 2011 - 2012
Mid-South Community College May 2007 - 2007
Skills
Office Administration, Windows, Technical Support, Customer Support, WordPress, Computer Information..., phpMyAdmin, MySQL, VirtualBox, Computer Animation, Web Design, Graphic Design, 3D graphics, Programming, Photoshop, Illustrator, InDesign, Microsoft Office, 3D Modeling, Cinema 4D, Premiere, Clerical Work, Network Security, VB.NET
Education
Barry University 2009 — 2014
Bachelor's Degree, Computer and Information Sciences, General
Aaron's, Inc June 2015 - Present
AT&T July 2014 - February 2015
Barry University January 2014 - May 2014
Barry University January 2013 - May 2014
Alorica June 2011 - 2012
Mid-South Community College May 2007 - 2007
Skills
Office Administration, Windows, Technical Support, Customer Support, WordPress, Computer Information..., phpMyAdmin, MySQL, VirtualBox, Computer Animation, Web Design, Graphic Design, 3D graphics, Programming, Photoshop, Illustrator, InDesign, Microsoft Office, 3D Modeling, Cinema 4D, Premiere, Clerical Work, Network Security, VB.NET
Education
Barry University 2009 — 2014
Bachelor's Degree, Computer and Information Sciences, General
Kim Yarbrough's Alorica Experience August 2010 - Present
Job Hi
Industry Higher Education
Experience
Pyramid Beauty and Barber College September 2013 - Present
Alorica August 2010 - Present
Dental Health Management Solutions (DHMS) January 2010 - Present
Skills
Curriculum Design and..., Digital Media, Editing..., Volunteer Recruiting,..., Adult Education, Non-profit Board..., Fundraising, Organizational Design,..., Management, Volunteer Recruiting, Curriculum Design, Training, Community Outreach, Public Speaking, Small Business, Leadership Development, Nonprofits, Program Development, Grant Writing, Event Planning, Strategic Planning, Customer Service, Team Building, PowerPoint, Coaching, Public Relations, Social Networking, Social Media, Microsoft Office, Leadership
Education
Arkansas State University 2015 — 2017
Bachelor of Education (B.Ed.), Middle School Language Arts and Social Sciences
Pulaski Technical College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Middle School Language Arts and Social Studies
Arkansas Tech University 1996 — 1997
Bachelor of Arts (B.A.), Secondary Education and Teaching
Pyramid Beauty and Barber College September 2013 - Present
Alorica August 2010 - Present
Dental Health Management Solutions (DHMS) January 2010 - Present
Skills
Curriculum Design and..., Digital Media, Editing..., Volunteer Recruiting,..., Adult Education, Non-profit Board..., Fundraising, Organizational Design,..., Management, Volunteer Recruiting, Curriculum Design, Training, Community Outreach, Public Speaking, Small Business, Leadership Development, Nonprofits, Program Development, Grant Writing, Event Planning, Strategic Planning, Customer Service, Team Building, PowerPoint, Coaching, Public Relations, Social Networking, Social Media, Microsoft Office, Leadership
Education
Arkansas State University 2015 — 2017
Bachelor of Education (B.Ed.), Middle School Language Arts and Social Sciences
Pulaski Technical College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Middle School Language Arts and Social Studies
Arkansas Tech University 1996 — 1997
Bachelor of Arts (B.A.), Secondary Education and Teaching
Elodie Capo-chichi Elodie Capo-chichi's Alorica Experience November 2011 - September 2012
Job Customer Success Advisor at Marin Software
Industry Information Technology and Services
Experience
Marin Software April 2015 - Present
CAP'INNOV July 2012 - Present
Marin Software July 2014 - March 2015
African Culture Connection March 2013 - June 2014
Alorica November 2011 - September 2012
University of Nebraska at Omaha May 2010 - May 2011
University of Nebraska at Omaha January 2010 - May 2011
MoneyGram International June 2009 - August 2009
SENETI June 2007 - August 2007
Skills
Customer Relations, Cash Management, Inside Sales, Sales Management, customer support, Advertising, Customer Service, Microsoft Excel, Leadership, PowerPoint, Project Management, Brand Development, Small Business, Google Analytics, New Business Development, Social Networking, Office Management, Office Administration, Translation, User Experience, Microsoft Office, CRM, Management, Financial Analysis, Marketing Strategy, Analysis
Education
Bellevue University 2012 — 2014
Master of Science (MS), Management Information Systems, General, 3.8
University of Nebraska at Omaha 2009 — 2011
BBA, Banking and Financial Markets
CEFAM 2007 — 2009
Management
American International School of Cotonou 2004 — 2006
High School
Marin Software April 2015 - Present
CAP'INNOV July 2012 - Present
Marin Software July 2014 - March 2015
African Culture Connection March 2013 - June 2014
Alorica November 2011 - September 2012
University of Nebraska at Omaha May 2010 - May 2011
University of Nebraska at Omaha January 2010 - May 2011
MoneyGram International June 2009 - August 2009
SENETI June 2007 - August 2007
Skills
Customer Relations, Cash Management, Inside Sales, Sales Management, customer support, Advertising, Customer Service, Microsoft Excel, Leadership, PowerPoint, Project Management, Brand Development, Small Business, Google Analytics, New Business Development, Social Networking, Office Management, Office Administration, Translation, User Experience, Microsoft Office, CRM, Management, Financial Analysis, Marketing Strategy, Analysis
Education
Bellevue University 2012 — 2014
Master of Science (MS), Management Information Systems, General, 3.8
University of Nebraska at Omaha 2009 — 2011
BBA, Banking and Financial Markets
CEFAM 2007 — 2009
Management
American International School of Cotonou 2004 — 2006
High School
Linda Cruise, MFA, MA Linda Cruise, MFA, MA's Alorica Experience October 2010 - March 2011
Job Wellaccomplished Editor, Writer, Multimedia Specialist
Industry Writing and Editing
Experience
Linda Cruise, MFA, MA January 1999 - Present
Public Schools January 2001 - February 2014
Nor'easter Multimedia June 2008 - September 2013
League of Vermont Writers January 2012 - January 2013
Vermont Caribbean Institute June 2011 - December 2011
Alorica October 2010 - March 2011
Vermont Family Network January 2010 - August 2010
League of Vermont Writers January 2009 - August 2010
Richmond Area Business Association January 2009 - January 2010
The Louisville Review October 2007 - May 2008
Skills
PowerPoint, APA, Writing, Microsoft Excel, Editing, Creative Writing, Newsletters, Blogging, Teaching, Public Relations, Books, Higher Education, Facebook, Journalism, Marketing, Publishing, Press Releases, Graphic Design, Poetry, Proofreading, Publications, Research, Photography, Storytelling, Literature, Publicity, Copy Editing, Public Speaking, Quicken, Grant Writing, Fiction, Non-fiction, Social Networking, Technical Writing, Copywriting, Training, Feature Articles, Leadership, Media Relations, Nonprofits, Community Outreach, Social Media, Curriculum Design, Speech Writing, Photoshop, Fiction Writing, News Writing, Editorial, Web Content, Content Development
Education
Spalding University 2006 — 2008
Master of Fine Arts, Writing (Fiction)
Institute of Children's Literature 1996 — 1998
Certificate/Diploma, Children's Fiction Writing
State University of New York at Binghamton
Master of Arts, Anthopology (Biological)
Rutgers, The State University of New Jersey-New Brunswick
B.A., Anthropology, 3.7 GPA
Linda Cruise, MFA, MA January 1999 - Present
Public Schools January 2001 - February 2014
Nor'easter Multimedia June 2008 - September 2013
League of Vermont Writers January 2012 - January 2013
Vermont Caribbean Institute June 2011 - December 2011
Alorica October 2010 - March 2011
Vermont Family Network January 2010 - August 2010
League of Vermont Writers January 2009 - August 2010
Richmond Area Business Association January 2009 - January 2010
The Louisville Review October 2007 - May 2008
Skills
PowerPoint, APA, Writing, Microsoft Excel, Editing, Creative Writing, Newsletters, Blogging, Teaching, Public Relations, Books, Higher Education, Facebook, Journalism, Marketing, Publishing, Press Releases, Graphic Design, Poetry, Proofreading, Publications, Research, Photography, Storytelling, Literature, Publicity, Copy Editing, Public Speaking, Quicken, Grant Writing, Fiction, Non-fiction, Social Networking, Technical Writing, Copywriting, Training, Feature Articles, Leadership, Media Relations, Nonprofits, Community Outreach, Social Media, Curriculum Design, Speech Writing, Photoshop, Fiction Writing, News Writing, Editorial, Web Content, Content Development
Education
Spalding University 2006 — 2008
Master of Fine Arts, Writing (Fiction)
Institute of Children's Literature 1996 — 1998
Certificate/Diploma, Children's Fiction Writing
State University of New York at Binghamton
Master of Arts, Anthopology (Biological)
Rutgers, The State University of New Jersey-New Brunswick
B.A., Anthropology, 3.7 GPA
Derria Pride Derria Pride's Alorica Experience December 2014 - April 2015
Job Founder and CEO at Derria Caprice, LLC
Industry Executive Office
Experience
Lyft April 2015 - Present
Uber April 2015 - Present
The Tasty Shop at Derria's Kitchen July 2014 - Present
R.A.R.E. Breed Clothing March 2014 - Present
Derria Caprice, LLC February 2012 - Present
Market America, Inc. February 2012 - Present
Alorica December 2014 - April 2015
Safeguard Properties February 2013 - July 2013
PFA Incorporated March 2011 - February 2013
Staffmark April 2009 - December 2012
Skills
Customer Service, Cosmetics, Beauty Industry, Microsoft Excel, Microsoft Word, PowerPoint, Management, Volunteer Recruiting, Internet Recruiting, Non-profit Volunteer, Internet Entrepreneur, Social Networking, Business Networking, Outlook, Human Resources, Auditing, Call Center, Appointment Scheduling, Flyers, Small Business Online..., Quality Assurance, Office Administration, Fundraising, Face to Face..., Retail Sales, Retail Marketing, Email Marketing, Multi-line Phone, Payments, Insurance, De-escalation, Youth At Risk, Telemarketing, Negotiation, Receptionist Duties, Event Planning, Hair Extensions, Legal Assistants, Cellular Communications, Running Errands, Inventory Control, Teamwork, Call Centers, Sales, Interviews, Data Entry, Filing, Invoicing, Leadership, Time Management
Education
Kennesaw State University 2006 — 2009
Communication and Media Studies
Bauder College 2006 — 2007
Associate of Arts Degree, Criminal Justice
Lyft April 2015 - Present
Uber April 2015 - Present
The Tasty Shop at Derria's Kitchen July 2014 - Present
R.A.R.E. Breed Clothing March 2014 - Present
Derria Caprice, LLC February 2012 - Present
Market America, Inc. February 2012 - Present
Alorica December 2014 - April 2015
Safeguard Properties February 2013 - July 2013
PFA Incorporated March 2011 - February 2013
Staffmark April 2009 - December 2012
Skills
Customer Service, Cosmetics, Beauty Industry, Microsoft Excel, Microsoft Word, PowerPoint, Management, Volunteer Recruiting, Internet Recruiting, Non-profit Volunteer, Internet Entrepreneur, Social Networking, Business Networking, Outlook, Human Resources, Auditing, Call Center, Appointment Scheduling, Flyers, Small Business Online..., Quality Assurance, Office Administration, Fundraising, Face to Face..., Retail Sales, Retail Marketing, Email Marketing, Multi-line Phone, Payments, Insurance, De-escalation, Youth At Risk, Telemarketing, Negotiation, Receptionist Duties, Event Planning, Hair Extensions, Legal Assistants, Cellular Communications, Running Errands, Inventory Control, Teamwork, Call Centers, Sales, Interviews, Data Entry, Filing, Invoicing, Leadership, Time Management
Education
Kennesaw State University 2006 — 2009
Communication and Media Studies
Bauder College 2006 — 2007
Associate of Arts Degree, Criminal Justice
Arronda Mosley Arronda Mosley's Alorica Experience May 2015 - Present
Job Site DirectorAlorica
Industry Telecommunications
Experience
Alorica May 2015 - Present
Convergys July 2013 - May 2015
Cross Country Home Services January 2013 - June 2013
Orlando Sentinel February 2010 - August 2012
Influent January 2010 - February 2010
TMS Health September 2008 - October 2009
Influent October 2006 - September 2008
Americall Group, Inc. September 2004 - January 2007
Teleperformance 2004 - 2006
RMH/NCO 2002 - 2003
Skills
Call Center, BPO, Telemarketing, Workforce Management, Customer Experience, Customer Satisfaction, Customer Retention, Operations Management, Inbound Marketing, Vendor Management, Call Center Development, Process Improvement, Account Management, Management, Training, Coaching, Call Centers, Change Management, Program Management, Customer Service, CRM, Telecommunications, Time Management, Outsourcing, Leadership, Performance Management, Project Management, Business Development, Business Process..., Cross-functional Team..., Team Building, Team Leadership, Team Management, Employee Training, Lead Generation, Recruiting, Strategy, Sales Management, Quality Assurance, Sales Operations
Education
Bellevue University 2014 — 2018
Bellevue University
Alorica May 2015 - Present
Convergys July 2013 - May 2015
Cross Country Home Services January 2013 - June 2013
Orlando Sentinel February 2010 - August 2012
Influent January 2010 - February 2010
TMS Health September 2008 - October 2009
Influent October 2006 - September 2008
Americall Group, Inc. September 2004 - January 2007
Teleperformance 2004 - 2006
RMH/NCO 2002 - 2003
Skills
Call Center, BPO, Telemarketing, Workforce Management, Customer Experience, Customer Satisfaction, Customer Retention, Operations Management, Inbound Marketing, Vendor Management, Call Center Development, Process Improvement, Account Management, Management, Training, Coaching, Call Centers, Change Management, Program Management, Customer Service, CRM, Telecommunications, Time Management, Outsourcing, Leadership, Performance Management, Project Management, Business Development, Business Process..., Cross-functional Team..., Team Building, Team Leadership, Team Management, Employee Training, Lead Generation, Recruiting, Strategy, Sales Management, Quality Assurance, Sales Operations
Education
Bellevue University 2014 — 2018
Bellevue University
Andrew Conaway's Alorica Experience January 2008 - January 2009
Job Client Services at Waddell & Reed
Industry Telecommunications
Experience
Waddell & Reed April 2015 - Present
AT&T June 2010 - July 2015
Eagle Support Services Corporation January 2009 - June 2010
Alorica January 2008 - January 2009
Sprint January 2007 - January 2008
Skills
Telecommunications, Wireless, Mobile Devices, VoIP, Direct Sales, Solution Selling, Managed Services, Call Centers, Sales, Customer Experience, Leadership, Leadership Development, Organizational..., Sales Process, Tablets, iOS, Apple Software, Android, Microsoft Office, Process Improvement
Education
Barton County Community College 2008 — 2010
General Studies
Kansas State University 2008 — 2010
General Studies, Business
Junction City High School 2003 — 2007
High School, High School/Secondary Diplomas and Certificates
Clover Park High School 2006 — 2006
High School
Waddell & Reed April 2015 - Present
AT&T June 2010 - July 2015
Eagle Support Services Corporation January 2009 - June 2010
Alorica January 2008 - January 2009
Sprint January 2007 - January 2008
Skills
Telecommunications, Wireless, Mobile Devices, VoIP, Direct Sales, Solution Selling, Managed Services, Call Centers, Sales, Customer Experience, Leadership, Leadership Development, Organizational..., Sales Process, Tablets, iOS, Apple Software, Android, Microsoft Office, Process Improvement
Education
Barton County Community College 2008 — 2010
General Studies
Kansas State University 2008 — 2010
General Studies, Business
Junction City High School 2003 — 2007
High School, High School/Secondary Diplomas and Certificates
Clover Park High School 2006 — 2006
High School
Caryn Carter Caryn Carter's Alorica Experience September 2012 - Present
Job Military spouse, graduate student, veteran seeking full time employment
Industry Professional Training & Coaching
Experience
Alorica September 2012 - Present
Skills
Training, Management, Leadership, Customer Service, Team Building, Leadership Development, Employee Training, Customer Satisfaction, Sales
Education
University of the Rockies 2015 — 2016
Master’s Degree, Organizational Development & Leadership
Ashford University 2012 — 2014
Bachelor’s Degree, Psychology
Alorica September 2012 - Present
Skills
Training, Management, Leadership, Customer Service, Team Building, Leadership Development, Employee Training, Customer Satisfaction, Sales
Education
University of the Rockies 2015 — 2016
Master’s Degree, Organizational Development & Leadership
Ashford University 2012 — 2014
Bachelor’s Degree, Psychology
Garry Hawthorne Garry Hawthorne's Alorica Experience October 2006 - October 2013
Job Training Specialist
Industry Professional Training & Coaching
Experience
Univita Health Inc March 2015 - Present
Alorica October 2006 - October 2013
Miami-Dade College - North Campus June 2006 - September 2006
American Museum of Natural History September 1999 - January 2006
Skills
Customer Service..., Security and Safety..., Quality Assurance..., Customer Satisfaction..., Front-End Supervision, Soft Skills Training, Teambuilding & Coaching, Morale Boosting..., Troubleshooting Client..., Microsoft Office
Education
Ashford University 2015 — 2016
Bachelor’s Degree, Instructional Design
Penn State University 2011 — 2015
Miami Dade College 2009 — 2011
Univita Health Inc March 2015 - Present
Alorica October 2006 - October 2013
Miami-Dade College - North Campus June 2006 - September 2006
American Museum of Natural History September 1999 - January 2006
Skills
Customer Service..., Security and Safety..., Quality Assurance..., Customer Satisfaction..., Front-End Supervision, Soft Skills Training, Teambuilding & Coaching, Morale Boosting..., Troubleshooting Client..., Microsoft Office
Education
Ashford University 2015 — 2016
Bachelor’s Degree, Instructional Design
Penn State University 2011 — 2015
Miami Dade College 2009 — 2011
Bianca Bell Bianca Bell's Alorica Experience May 2010 - August 2013
Job Customer Service Representative at Support.com
Industry Computer Software
Experience
Support.com December 2014 - Present
Safe Security February 2014 - January 2015
Alorica May 2010 - August 2013
Alorica October 2012 - April 2013
Education
Ashford University
Bachelor of Business Administration (B.B.A.), Non-Profit/Public/Organizational Management
Support.com December 2014 - Present
Safe Security February 2014 - January 2015
Alorica May 2010 - August 2013
Alorica October 2012 - April 2013
Education
Ashford University
Bachelor of Business Administration (B.B.A.), Non-Profit/Public/Organizational Management
Daniel Ndong's Alorica Experience October 2014 - Present
Job Student at Bellevue University
Industry Architecture & Planning
Experience
Alorica October 2014 - Present
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Marketing, Public Speaking, Management, AutoCAD, Revit
Education
Metropolitan Community College 2014 — 2015
Certificate, Associates, Architectural Drafting and Architectural CAD/CADD
Bellevue University, Metropolitan Community College 2008 — 2015
Architectural Drafting and Architectural CAD/CADD
Bellevue University 2008 — 2010
Architectural Technology/Technician
Alorica October 2014 - Present
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Marketing, Public Speaking, Management, AutoCAD, Revit
Education
Metropolitan Community College 2014 — 2015
Certificate, Associates, Architectural Drafting and Architectural CAD/CADD
Bellevue University, Metropolitan Community College 2008 — 2015
Architectural Drafting and Architectural CAD/CADD
Bellevue University 2008 — 2010
Architectural Technology/Technician
Isaac Booker Isaac Booker's Alorica Experience June 2010 - June 2014
Job Workforce Management Professional
Industry Telecommunications
Experience
Comcast Cable April 2015 - Present
Alorica June 2010 - June 2014
RYLA Inc. June 2010 - June 2014
Skills
Call Centers, Workforce Management, Avaya Technologies, Management, IEX, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Outlook, Data Entry, Process Improvement, Vendor Management, Time Management, Team Management
Education
Bauder College 2005 — 2005
Graphic Design
Comcast Cable April 2015 - Present
Alorica June 2010 - June 2014
RYLA Inc. June 2010 - June 2014
Skills
Call Centers, Workforce Management, Avaya Technologies, Management, IEX, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Outlook, Data Entry, Process Improvement, Vendor Management, Time Management, Team Management
Education
Bauder College 2005 — 2005
Graphic Design
Shawn Bengford Shawn Bengford's Alorica Experience January 2013 - July 2013
Job Production Team Member at Quatro Composites
Industry Warehousing
Experience
Quatro Composites June 2014 - Present
Hope Haven July 2013 - June 2014
Alorica January 2013 - July 2013
Kum & Go February 2011 - September 2012
Skills
Inventory Management, Store Management, Merchandising, Visual Merchandising, Store Operations, Profit, Sales, Cashiering, Loss Prevention, Retail Sales
Education
Briar Cliff University 2006 — 2010
Bachelor's Degree, Theology, 3.7 GPA/Cum Laude
Odebolt-Arthur High School 2003 — 2006
General Education, 3.9 GPA/Salutatorian
Quatro Composites June 2014 - Present
Hope Haven July 2013 - June 2014
Alorica January 2013 - July 2013
Kum & Go February 2011 - September 2012
Skills
Inventory Management, Store Management, Merchandising, Visual Merchandising, Store Operations, Profit, Sales, Cashiering, Loss Prevention, Retail Sales
Education
Briar Cliff University 2006 — 2010
Bachelor's Degree, Theology, 3.7 GPA/Cum Laude
Odebolt-Arthur High School 2003 — 2006
General Education, 3.9 GPA/Salutatorian
Dave Orleans's Alorica Experience February 2013 - February 2015
Job ..........
Industry Information Technology and Services
Experience
Alorica February 2013 - February 2015
Vitacost.com 2011 - 2013
CHEP April 2010 - January 2011
Authentium January 2009 - September 2009
Audiosys October 2002 - October 2008
B/E Aerospace August 2001 - October 2002
Education
Berklee College of Music
B.M.
Nova Southeastern University
M.S.
Nova Southeastern University
M.S.
Penn State University
Alorica February 2013 - February 2015
Vitacost.com 2011 - 2013
CHEP April 2010 - January 2011
Authentium January 2009 - September 2009
Audiosys October 2002 - October 2008
B/E Aerospace August 2001 - October 2002
Education
Berklee College of Music
B.M.
Nova Southeastern University
M.S.
Nova Southeastern University
M.S.
Penn State University
Winzer Clairzie's Alorica Experience October 2010 - December 2011
Job Account Manager at Sage
Industry Marketing and Advertising
Experience
Sage 2014 - Present
Alorica October 2010 - December 2011
Amway/Quixtar Inc September 2008 - January 2010
Samaritan House of Atlanta Inc October 2008 - January 2009
Education
Bauder College 2006 — 2010
Bachelor's of Science, Business Administration
Bronner Business Institute 2009 — 2009
Certificate of Excellence, Small Business Management
Sage 2014 - Present
Alorica October 2010 - December 2011
Amway/Quixtar Inc September 2008 - January 2010
Samaritan House of Atlanta Inc October 2008 - January 2009
Education
Bauder College 2006 — 2010
Bachelor's of Science, Business Administration
Bronner Business Institute 2009 — 2009
Certificate of Excellence, Small Business Management
Walt Karg's Alorica Experience June 2005 - Present
Job Client Services Director at Alorica
Industry Management Consulting
Experience
Alorica June 2005 - Present
2003 - 2005 January 1998 - January 2005
JPMorgan Chase 1997 - 2005
Skills
Risk Management, Predictive Modeling, Predictive Analytics, Analytics, Customer Analysis, Segmentation, Business Analytics, Statistical Modeling, Credit Risk, Database Marketing, Forecasting, Marketing Analytics, Business Analysis, Analysis, Six Sigma, Vendor Management, Call Centers, Management, CRM, Team Building, Outsourcing, Customer Experience, Customer Satisfaction
Education
Ball State University 1993 — 1997
Ball State University 1993 — 1997
Bachelor's Degree, BS, Science & Statistics
Alorica June 2005 - Present
2003 - 2005 January 1998 - January 2005
JPMorgan Chase 1997 - 2005
Skills
Risk Management, Predictive Modeling, Predictive Analytics, Analytics, Customer Analysis, Segmentation, Business Analytics, Statistical Modeling, Credit Risk, Database Marketing, Forecasting, Marketing Analytics, Business Analysis, Analysis, Six Sigma, Vendor Management, Call Centers, Management, CRM, Team Building, Outsourcing, Customer Experience, Customer Satisfaction
Education
Ball State University 1993 — 1997
Ball State University 1993 — 1997
Bachelor's Degree, BS, Science & Statistics
Dan Noga's Alorica Experience February 2014 - Present
Job Telecom Engineer at Alorica
Industry Telecommunications
Experience
Alorica February 2014 - Present
Avaya August 2013 - January 2014
S&T Bank April 2007 - February 2013
S&T Bank February 2004 - March 2007
S&T Bank December 2002 - February 2004
Three Rivers Bank January 2001 - 2002
Three Rivers Bank July 1997 - January 2001
Three Rivers Bank May 1980 - July 1997
Skills
Banking, Leadership, Process Improvement, Customer Satisfaction, Time Management, Telecommunications..., Telecom Expense..., Avaya Site..., Avaya IP Telephony, Avaya Communication..., avaya au, Avaya AES, Vectoring, Facilities Management, Disaster Recovery, Business Continuity..., Incident Management, Security Management, Physical Security, video surveillance, access control, Purchase Management, Vendor Management, Asset Management, Warehouse Management, Customer Service, Project Management, Internal Audit, Team Leadership, Troubleshooting, Staff Development, Mentoring, Microsoft Office, microsoft visio, Business Analysis, Training, Management, Contract Negotiation, Networking, Telecommunications, Budgets, Information Security, Integration, Operations Management, Team Building, VoIP, Avaya, Call Centers, Program Management, Human Resources
Education
Berklee College of Music
Bachelor of Arts (BA), Applied Music
American Institute of Banking 1987 — 1990
General Banking Diploma, General Banking Diploma
Alorica February 2014 - Present
Avaya August 2013 - January 2014
S&T Bank April 2007 - February 2013
S&T Bank February 2004 - March 2007
S&T Bank December 2002 - February 2004
Three Rivers Bank January 2001 - 2002
Three Rivers Bank July 1997 - January 2001
Three Rivers Bank May 1980 - July 1997
Skills
Banking, Leadership, Process Improvement, Customer Satisfaction, Time Management, Telecommunications..., Telecom Expense..., Avaya Site..., Avaya IP Telephony, Avaya Communication..., avaya au, Avaya AES, Vectoring, Facilities Management, Disaster Recovery, Business Continuity..., Incident Management, Security Management, Physical Security, video surveillance, access control, Purchase Management, Vendor Management, Asset Management, Warehouse Management, Customer Service, Project Management, Internal Audit, Team Leadership, Troubleshooting, Staff Development, Mentoring, Microsoft Office, microsoft visio, Business Analysis, Training, Management, Contract Negotiation, Networking, Telecommunications, Budgets, Information Security, Integration, Operations Management, Team Building, VoIP, Avaya, Call Centers, Program Management, Human Resources
Education
Berklee College of Music
Bachelor of Arts (BA), Applied Music
American Institute of Banking 1987 — 1990
General Banking Diploma, General Banking Diploma
Toni Graves Toni Graves's Alorica Experience June 2014 - Present
Job Technical Project Manager at Alorica
Industry Information Services
Experience
Alorica June 2014 - Present
West Corporation June 2014 - March 2015
Infogroup April 2013 - June 2014
Infogroup August 2012 - June 2014
Infogroup June 2008 - August 2012
infoUSA November 2006 - June 2008
Skills
Data Analysis, Analytics, Microsoft Excel, Customer Service, Software Documentation, Project Management, Team Leadership, Account Management, Analysis, Microsoft Office, SharePoint, User Manuals, Management, Training, Databases
Education
Bellevue University 2012 — 2015
Master of Business Administration (MBA); concentration in Project Management, Project Management, 3.69
University of Nebraska at Omaha 2001 — 2004
Bachelors of Art, Journalism; News Editorial
Alorica June 2014 - Present
West Corporation June 2014 - March 2015
Infogroup April 2013 - June 2014
Infogroup August 2012 - June 2014
Infogroup June 2008 - August 2012
infoUSA November 2006 - June 2008
Skills
Data Analysis, Analytics, Microsoft Excel, Customer Service, Software Documentation, Project Management, Team Leadership, Account Management, Analysis, Microsoft Office, SharePoint, User Manuals, Management, Training, Databases
Education
Bellevue University 2012 — 2015
Master of Business Administration (MBA); concentration in Project Management, Project Management, 3.69
University of Nebraska at Omaha 2001 — 2004
Bachelors of Art, Journalism; News Editorial
Trenton Sullivan's Alorica Experience September 2013 - Present
Job Workforce Management Supervisor
Industry Telecommunications
Experience
Alorica September 2013 - Present
U.S. Cellular October 2010 - August 2013
Braun Research Incorporated September 2004 - March 2013
Skills
Market Research, Call Centers, Customer Service, Customer Insight, Market Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Sales Operations, Training, Quantitative Research, Direct Sales, Analytics, Team Leadership, Microsoft Word, Outlook, Leadership, Online Research, Marketing Research, Customer Retention, Consumer Behaviour, Sales Management, Qualitative Research, Workforce Management, Statistical Data..., Supervisory Skills, Customer Satisfaction, Data Analysis
Education
Ashford University 2015 — 2017
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Ashford University 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.85
Northeast Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration, Management and Operations
Alorica September 2013 - Present
U.S. Cellular October 2010 - August 2013
Braun Research Incorporated September 2004 - March 2013
Skills
Market Research, Call Centers, Customer Service, Customer Insight, Market Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Sales Operations, Training, Quantitative Research, Direct Sales, Analytics, Team Leadership, Microsoft Word, Outlook, Leadership, Online Research, Marketing Research, Customer Retention, Consumer Behaviour, Sales Management, Qualitative Research, Workforce Management, Statistical Data..., Supervisory Skills, Customer Satisfaction, Data Analysis
Education
Ashford University 2015 — 2017
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Ashford University 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.85
Northeast Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration, Management and Operations
Dorothy Stevenson Dorothy Stevenson's Alorica Experience October 2012 - February 2013
Job Claims Representative at State Farm
Industry Insurance
Experience
State Farm March 2015 - Present
State Farm January 2014 - March 2015
American Family Insurance January 2013 - January 2014
Alorica October 2012 - February 2013
Kellogg Company September 2008 - June 2012
Skills
Commercial Insurance, Renters, Liability, Insurance, Property, Umbrella Insurance, Property & Casualty..., Term Life Insurance, Customer Service, Sales Management, Claim, General Insurance, Casualty Insurance
Education
Strayer University 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Accounting
PLG Insurance Training 2013 — 2013
Insurance License, Property and Casualty
Bluegrass Community and Technical College 2009 — 2011
General Baptist Bible College in Davao City
State Farm March 2015 - Present
State Farm January 2014 - March 2015
American Family Insurance January 2013 - January 2014
Alorica October 2012 - February 2013
Kellogg Company September 2008 - June 2012
Skills
Commercial Insurance, Renters, Liability, Insurance, Property, Umbrella Insurance, Property & Casualty..., Term Life Insurance, Customer Service, Sales Management, Claim, General Insurance, Casualty Insurance
Education
Strayer University 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Accounting
PLG Insurance Training 2013 — 2013
Insurance License, Property and Casualty
Bluegrass Community and Technical College 2009 — 2011
General Baptist Bible College in Davao City
Duane Hines Duane Hines's Alorica Experience August 2008 - Present
Job Learning Facilitator at Alorica
Industry Telecommunications
Experience
Alorica August 2008 - Present
Central States Indemnity Co. of Omaha March 2007 - July 2008
TPG TeleManagement January 2004 - February 2007
Skills
Employee Training, Curriculum Development, Collections, Account Management, Operations Management, Sales Operations, Technical Support, Communication, Negotiation, Diplomacy, Process Improvement, Training, Customer Retention, Customer Service, Team Building, Call Centers, Leadership, Customer Satisfaction, Coaching, Performance Management, Team Leadership, Leadership Development
Education
Bellevue University
Bachelor of Applied Science (BASc), Management, General, 4.0
Alorica August 2008 - Present
Central States Indemnity Co. of Omaha March 2007 - July 2008
TPG TeleManagement January 2004 - February 2007
Skills
Employee Training, Curriculum Development, Collections, Account Management, Operations Management, Sales Operations, Technical Support, Communication, Negotiation, Diplomacy, Process Improvement, Training, Customer Retention, Customer Service, Team Building, Call Centers, Leadership, Customer Satisfaction, Coaching, Performance Management, Team Leadership, Leadership Development
Education
Bellevue University
Bachelor of Applied Science (BASc), Management, General, 4.0
Sheryl Daffin's Alorica Experience January 2014 - May 2014
Job Order Processing Rep., Fitness Instructor, Corporate Trainer, Educational Professional
Industry Import and Export
Experience
UPS October 2014 - Present
Zumba Fitness January 2009 - Present
YMCA July 2014 - October 2014
Alorica January 2014 - May 2014
Cobb County & Marietta, GA School System January 2012 - May 2014
Alorica August 2013 - January 2014
Lindley 6th Grade Academy January 2011 - January 2012
New York City Schools January 2006 - January 2009
St Lucie County Schools January 2005 - January 2006
St Lucie County Schools January 2001 - January 2005
Skills
Fitness Training, Strength Training, Lifestyle, Group Fitness, Team Management, Customer Service, Teaching, Public Speaking, Fitness, Special Education, Training, Time Management, Fundraising, Coaching, Microsoft Office, Leadership Development, Team Building, Leadership, Event Planning, Management, Nonprofits
Education
Nova Southeastern University 2002 — 2002
Master’s Degree, Special Education
Barry University 1991 — 1994
Bachelor of Science, Business
UPS October 2014 - Present
Zumba Fitness January 2009 - Present
YMCA July 2014 - October 2014
Alorica January 2014 - May 2014
Cobb County & Marietta, GA School System January 2012 - May 2014
Alorica August 2013 - January 2014
Lindley 6th Grade Academy January 2011 - January 2012
New York City Schools January 2006 - January 2009
St Lucie County Schools January 2005 - January 2006
St Lucie County Schools January 2001 - January 2005
Skills
Fitness Training, Strength Training, Lifestyle, Group Fitness, Team Management, Customer Service, Teaching, Public Speaking, Fitness, Special Education, Training, Time Management, Fundraising, Coaching, Microsoft Office, Leadership Development, Team Building, Leadership, Event Planning, Management, Nonprofits
Education
Nova Southeastern University 2002 — 2002
Master’s Degree, Special Education
Barry University 1991 — 1994
Bachelor of Science, Business
Stephanie Edison Stephanie Edison's Alorica Experience June 2011 - October 2012
Job Quality Assurance Analyst
Industry Retail
Experience
The Home Depot May 2013 - Present
The Home Depot October 2012 - May 2013
Alorica June 2011 - October 2012
The Spirit of Dance August 2006 - October 2012
Skills
Data Analysis, NICE Call Recording, Net Promoter Score, Training & Development, Positive Coaching, Interpersonal Skills, Business Coaching, Business Development, Written Communication, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Photoshop, InDesign, Illustrator, Time Management, Leadership, Data Entry, Customer Service, Office Administration, Organization Skills
Education
Bauder College 2007 — 2009
Associate of Arts (A.A.), Graphic Design
The Home Depot May 2013 - Present
The Home Depot October 2012 - May 2013
Alorica June 2011 - October 2012
The Spirit of Dance August 2006 - October 2012
Skills
Data Analysis, NICE Call Recording, Net Promoter Score, Training & Development, Positive Coaching, Interpersonal Skills, Business Coaching, Business Development, Written Communication, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Photoshop, InDesign, Illustrator, Time Management, Leadership, Data Entry, Customer Service, Office Administration, Organization Skills
Education
Bauder College 2007 — 2009
Associate of Arts (A.A.), Graphic Design
Royce Kensinger Royce Kensinger's Alorica Experience December 2013 - Present
Job Agile Developer II Social Security Timing
Industry Computer Software
Experience
Senior Market Sales Inc July 2015 - Present
Alorica December 2013 - Present
West co August 2011 - December 2013
Pita Pit December 2006 - April 2007
Kirby Corporation May 2004 - October 2004
Skills
C#, MVC, JavaScript, Microsoft SQL Server, Troubleshooting, VB.NET, ADO.NET, Entity Framework, Customer Service, Web Services, Databases, Java, TFS, C++, Visual Studio, SQL Server, ETL, ODS, HTML/XML, Enterprise Software, Database Management, Word, Excel, Tortoise SVN, JIRA, CA, jQuery, jQuery UI, Windows Azure, SQL Azure, Bamboo, Agile Web Development, Continuous Integration, Git, Outlook, Access
Education
Bellevue University 2011 — 2012
BS, Software Development
Bellevue University 2010 — 2012
BS, Software Development
Senior Market Sales Inc July 2015 - Present
Alorica December 2013 - Present
West co August 2011 - December 2013
Pita Pit December 2006 - April 2007
Kirby Corporation May 2004 - October 2004
Skills
C#, MVC, JavaScript, Microsoft SQL Server, Troubleshooting, VB.NET, ADO.NET, Entity Framework, Customer Service, Web Services, Databases, Java, TFS, C++, Visual Studio, SQL Server, ETL, ODS, HTML/XML, Enterprise Software, Database Management, Word, Excel, Tortoise SVN, JIRA, CA, jQuery, jQuery UI, Windows Azure, SQL Azure, Bamboo, Agile Web Development, Continuous Integration, Git, Outlook, Access
Education
Bellevue University 2011 — 2012
BS, Software Development
Bellevue University 2010 — 2012
BS, Software Development
Joel Tellez's Alorica Experience July 2013 - Present
Job Agent at Alorica
Industry Telecommunications
Experience
Alorica July 2013 - Present
The Home Depot January 2013 - April 2013
ICE - International Currency Exchange June 2012 - January 2013
Esmeralda Flower Shop January 2012 - May 2012
Skills
Customer Satisfaction, Customer Service, Charismatic Leadership, Microsoft Word, Windows, Microsoft Excel, Theatre, Typing, Interviews, Microsoft Office, Internal Audit, Painting, Strategic Planning, Project Management, PowerPoint, Apparel, Acting, Aircraft, Small Business, Drawing, Graphic Design, Graphics, Hospitality Management, Negotiation
Education
Art Institute of Fort Lauderdale 2012 — 2015
Illustration, Graphic Design
Alorica July 2013 - Present
The Home Depot January 2013 - April 2013
ICE - International Currency Exchange June 2012 - January 2013
Esmeralda Flower Shop January 2012 - May 2012
Skills
Customer Satisfaction, Customer Service, Charismatic Leadership, Microsoft Word, Windows, Microsoft Excel, Theatre, Typing, Interviews, Microsoft Office, Internal Audit, Painting, Strategic Planning, Project Management, PowerPoint, Apparel, Acting, Aircraft, Small Business, Drawing, Graphic Design, Graphics, Hospitality Management, Negotiation
Education
Art Institute of Fort Lauderdale 2012 — 2015
Illustration, Graphic Design
Nicole Collins-Alumbaugh Nicole Collins-Alumbaugh's Alorica Experience January 2015 - Present
Job Global Director of Performance Excellence
Industry Telecommunications
Experience
Alorica January 2015 - Present
Alorica December 2013 - December 2014
Verizon Wireless April 1995 - February 2012
Duke Enterprises 1991 - 1995
Skills
Vendor Management, Customer Service, Telecommunications, Wireless, Call Center, Customer Relations, Strategic Planning, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Training, Workforce Management, Team Leadership, Start-ups, Account Management, CRM, Team Building, Process Improvement, Leadership, Program Management
Education
Arkansas State University 1989 — 1994
Bachelor of Science, Communications
Alorica January 2015 - Present
Alorica December 2013 - December 2014
Verizon Wireless April 1995 - February 2012
Duke Enterprises 1991 - 1995
Skills
Vendor Management, Customer Service, Telecommunications, Wireless, Call Center, Customer Relations, Strategic Planning, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Training, Workforce Management, Team Leadership, Start-ups, Account Management, CRM, Team Building, Process Improvement, Leadership, Program Management
Education
Arkansas State University 1989 — 1994
Bachelor of Science, Communications
LaMont Thorpe LaMont Thorpe's Alorica Experience April 2015 - Present
Job Senior Recruiter
Industry Staffing and Recruiting
Experience
Alorica April 2015 - Present
United States Air Force Health Professions April 2013 - April 2015
United States Air Force Healthcare Recruiter January 2010 - March 2013
United States Air Force Recruiting Service November 2001 - November 2005
Skills
Healthcare Staffing, Human Resources, Security Clearance, Training, Program Management, Talent Acquisition, Leadership Development, Leadership, Recruiting, Team Building, Military, Coaching, New Hire Orientations, On-Boarding, Applicant Tracking, Negotiations & Relations, Retention Strategies, Sales Presentations, Public Speaking, Process Improvement, Development, Diversity & Inclusion, Conflict Resolution, Staffing, Sales Management..., Top-Level Presentation, Written Communication, Strategic Business..., Oral Communication, Job Placements, Marketing, Marketing Strategy, Public Relations, Sales Management, Community Service, Inspiring Teams, College Recruiting, Program & Project..., Instructor-led Training, Performance Management, Job Evaluation, Staff Development..., Budget Forecasting /..., Interviews, Management, Hiring, Sourcing, Advertising, Online Advertising, Recruitment Advertising
Education
Ashford University 2011 — 2013
Bachelor's degree, Organizational Management
Alorica April 2015 - Present
United States Air Force Health Professions April 2013 - April 2015
United States Air Force Healthcare Recruiter January 2010 - March 2013
United States Air Force Recruiting Service November 2001 - November 2005
Skills
Healthcare Staffing, Human Resources, Security Clearance, Training, Program Management, Talent Acquisition, Leadership Development, Leadership, Recruiting, Team Building, Military, Coaching, New Hire Orientations, On-Boarding, Applicant Tracking, Negotiations & Relations, Retention Strategies, Sales Presentations, Public Speaking, Process Improvement, Development, Diversity & Inclusion, Conflict Resolution, Staffing, Sales Management..., Top-Level Presentation, Written Communication, Strategic Business..., Oral Communication, Job Placements, Marketing, Marketing Strategy, Public Relations, Sales Management, Community Service, Inspiring Teams, College Recruiting, Program & Project..., Instructor-led Training, Performance Management, Job Evaluation, Staff Development..., Budget Forecasting /..., Interviews, Management, Hiring, Sourcing, Advertising, Online Advertising, Recruitment Advertising
Education
Ashford University 2011 — 2013
Bachelor's degree, Organizational Management
Phil Pettaway Phil Pettaway's Alorica Experience March 2014 - December 2014
Job Job Searching
Industry Public Relations and Communications
Experience
Alorica March 2014 - December 2014
Auburn University July 2013 - December 2013
Skills
Microsoft Office, Garageband, Pro Tools, FL Studio, Dreamweaver, Photoshop, Adobe Audition
Education
Auburn University 2008 — 2013
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2008
Alorica March 2014 - December 2014
Auburn University July 2013 - December 2013
Skills
Microsoft Office, Garageband, Pro Tools, FL Studio, Dreamweaver, Photoshop, Adobe Audition
Education
Auburn University 2008 — 2013
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2008
Satish D Mani MBA PMP's Alorica Experience April 2009 - October 2012
Job Exceptional Business and IT Consulting at Redcloud Systems LLC
Industry Information Technology and Services
Experience
Redcloud Systems LLC December 2012 - Present
Alorica April 2009 - October 2012
National City Bank August 2007 - November 2008
General Electric Co June 2005 - April 2006
Cisco Systems October 2004 - April 2005
Cadence Design Systems October 2003 - August 2004
Oracle Corporation July 2001 - May 2003
Institute of Supply Management (NAPM), August 2000 - May 2001
Apple Computer May 2000 - August 2000
Tata Motors August 1997 - June 1999
Skills
Oracle E-Business Suite, Oracle Discoverer, Oracle Reports, Oracle SQL, MS Reporting Services, Business Intelligence, Cross-functional Team..., Program Management, Project Management, Six Sigma, Software Documentation, Quality Assurance, Product Management, Analysis, Management, ITIL, Training, Testing, Requirements Gathering, Oracle, Vendor Management, SDLC, Business Process..., Workforce Management, Workforce Planning
Education
Arizona State University, W. P. Carey School of Business
Masters in Business Administration
College of Engineering, Guindy
Bachelor of Science (B.S.)
Redcloud Systems LLC December 2012 - Present
Alorica April 2009 - October 2012
National City Bank August 2007 - November 2008
General Electric Co June 2005 - April 2006
Cisco Systems October 2004 - April 2005
Cadence Design Systems October 2003 - August 2004
Oracle Corporation July 2001 - May 2003
Institute of Supply Management (NAPM), August 2000 - May 2001
Apple Computer May 2000 - August 2000
Tata Motors August 1997 - June 1999
Skills
Oracle E-Business Suite, Oracle Discoverer, Oracle Reports, Oracle SQL, MS Reporting Services, Business Intelligence, Cross-functional Team..., Program Management, Project Management, Six Sigma, Software Documentation, Quality Assurance, Product Management, Analysis, Management, ITIL, Training, Testing, Requirements Gathering, Oracle, Vendor Management, SDLC, Business Process..., Workforce Management, Workforce Planning
Education
Arizona State University, W. P. Carey School of Business
Masters in Business Administration
College of Engineering, Guindy
Bachelor of Science (B.S.)
Fawn McDaniel's Alorica Experience May 2004 - May 2014
Job Associate Rep at Highmark Inc.
Industry Staffing and Recruiting
Experience
Highmark Inc. May 2014 - Present
Alorica May 2004 - May 2014
Alorica May 2004 - May 2014
City of Duquesne January 2009 - January 2013
Skills
Telemarketing, Call Center, BPO, Data Analysis, Microsoft Office, Quantitative Research, Self-motivated Team..., Meticulous eye for..., Goal-oriented..., Outstanding time..., Instructional Manuals, Salesforce.com, Call Centers, Interviews, Performance Management, Training
Education
Ashford University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Sawyer School of Business 1995 — 1996
Associate's degree, Medical/Clinical Assistant
Highmark Inc. May 2014 - Present
Alorica May 2004 - May 2014
Alorica May 2004 - May 2014
City of Duquesne January 2009 - January 2013
Skills
Telemarketing, Call Center, BPO, Data Analysis, Microsoft Office, Quantitative Research, Self-motivated Team..., Meticulous eye for..., Goal-oriented..., Outstanding time..., Instructional Manuals, Salesforce.com, Call Centers, Interviews, Performance Management, Training
Education
Ashford University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Sawyer School of Business 1995 — 1996
Associate's degree, Medical/Clinical Assistant
Muneer Mohammed's Alorica Experience Sr. AnalystPRC
Job Manager ERP Technical Group at Alorica
Industry Information Technology and Services
Experience
Alorica Sr. AnalystPRC
ITS/ETA-Ascon, DUBAI. July 1997 - September 1998
MASCON Technical Services, Chennai, INDIA January 1996 - July 1997
Skills
Change Management, PL/SQL, Call Centers, Workforce Management, BPO, Vendor Management, Contact Centers, Business Analysis, Process Improvement, Outsourcing, SDLC, CRM
Education
Andhra University
Bachelor in Computer Sciences
Osmania University
Masters in Computer Applications
Alorica Sr. AnalystPRC
ITS/ETA-Ascon, DUBAI. July 1997 - September 1998
MASCON Technical Services, Chennai, INDIA January 1996 - July 1997
Skills
Change Management, PL/SQL, Call Centers, Workforce Management, BPO, Vendor Management, Contact Centers, Business Analysis, Process Improvement, Outsourcing, SDLC, CRM
Education
Andhra University
Bachelor in Computer Sciences
Osmania University
Masters in Computer Applications
Donna Ryans's Alorica Experience January 2013 - May 2014
Job Business Administration
Industry Financial Services
Experience
Alorica January 2013 - May 2014
Shoes For Crews October 1995 - November 2007
Skills
Customer Service, Process Improvement, Risk Management, People Strategy, Cultural Diversity, Change Management, Talent Management, Organizational..., Organizational Design, ASCII, MAS 200, ADP Payroll, Business Development, Sales, Strategy, Team Building, Budgets, Public Speaking, Event Planning, Strategic Planning, Management
Education
Barry University 2003 — 2007
Bachelor's Degree, Professional Administration
Kingston Technical High School 1971 — 1975
High School Diploma, Business/Commerce, General
Alorica January 2013 - May 2014
Shoes For Crews October 1995 - November 2007
Skills
Customer Service, Process Improvement, Risk Management, People Strategy, Cultural Diversity, Change Management, Talent Management, Organizational..., Organizational Design, ASCII, MAS 200, ADP Payroll, Business Development, Sales, Strategy, Team Building, Budgets, Public Speaking, Event Planning, Strategic Planning, Management
Education
Barry University 2003 — 2007
Bachelor's Degree, Professional Administration
Kingston Technical High School 1971 — 1975
High School Diploma, Business/Commerce, General
Scott Messer's Alorica Experience January 2012 - Present
Job Service Desk Tier II Analyst & Incident Mgmt at Alorica
Industry Information Technology and Services
Experience
Alorica January 2012 - Present
Self Employed 2000 - Present
PRC September 2007 - January 2012
Education
Art Institute of Fort Lauderdale 1996 — 2000
Bachelor’s Degree, Graphic Design & Animation
Alorica January 2012 - Present
Self Employed 2000 - Present
PRC September 2007 - January 2012
Education
Art Institute of Fort Lauderdale 1996 — 2000
Bachelor’s Degree, Graphic Design & Animation
Sheree Swann's Alorica Experience December 2010 - Present
Job Training Transition Manager at Alorica
Industry Media Production
Experience
Lens of Life Photography 2004 - Present
Alorica December 2010 - Present
Big City Entertainment October 2009 - July 2011
DMG (Damu Music Group) August 2009 - June 2011
iCan Charity Foundation October 2009 - December 2009
Citizens Television April 2002 - June 2008
George Washington Carver Community Center May 2006 - May 2008
Skills
Coach and Develop, Customer Service, Customer Experience, Team Leadership, Team Management, Management, Leadership Development, ACSS, Microsoft Office, IEX Total View, Photoshop, Digital Photography, Travel Photography, Mac OS, Video Editing, Telecommunications, Video, Social Media, Social Networking, Final Cut Pro
Education
Art Institute of Atlanta 2009 — 2009
Diploma, Commercial Photography
Southern Connecticut State University 1997 — 2001
B.S., Corporate Communication/Video Production
Lens of Life Photography 2004 - Present
Alorica December 2010 - Present
Big City Entertainment October 2009 - July 2011
DMG (Damu Music Group) August 2009 - June 2011
iCan Charity Foundation October 2009 - December 2009
Citizens Television April 2002 - June 2008
George Washington Carver Community Center May 2006 - May 2008
Skills
Coach and Develop, Customer Service, Customer Experience, Team Leadership, Team Management, Management, Leadership Development, ACSS, Microsoft Office, IEX Total View, Photoshop, Digital Photography, Travel Photography, Mac OS, Video Editing, Telecommunications, Video, Social Media, Social Networking, Final Cut Pro
Education
Art Institute of Atlanta 2009 — 2009
Diploma, Commercial Photography
Southern Connecticut State University 1997 — 2001
B.S., Corporate Communication/Video Production
Richard Trillet's Alorica Experience March 2015 - Present
Job Human Resources Generalist at Alorica
Industry Human Resources
Experience
Alorica March 2015 - Present
Volt Services Group June 2008 - 2010
Alcan 2007 - 2007
The Winning Team 2005 - 2007
Clay, Wilson & Associates 2004 - 2005
Education
Western Carolina University 2002 — 2004
Master of Science, Human Resources
George Williams College of Aurora University
Bachelor of Science, Education
Alorica March 2015 - Present
Volt Services Group June 2008 - 2010
Alcan 2007 - 2007
The Winning Team 2005 - 2007
Clay, Wilson & Associates 2004 - 2005
Education
Western Carolina University 2002 — 2004
Master of Science, Human Resources
George Williams College of Aurora University
Bachelor of Science, Education
Bryan Mildenhall's Alorica Experience May 2013 - May 2014
Job ADVANCED MEDICAL RECORDS PROCUREMENT/RETRIEVAL SPECIALIST
Industry Consumer Services
Experience
Verisk Health July 2015 - Present
Alorica May 2013 - May 2014
Geek Squad 2013 - 2014
Resource Management Inc. August 2011 - July 2012
Freedom From Alcohol Online 2010 - 2011
Adecco April 2008 - March 2009
Biomat USA Plasma Center December 2006 - April 2008
InterContinental Hotels Group December 2005 - September 2006
Allied Health Professions 1979 - 2005
Skills
Customer Service, Sales, Outlook, Data Entry, Customer Satisfaction, Front Office, Call Center, Recruiting, Account Management, Time Management, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Telephone Skills
Education
Weber State University 1978 — 1981
AS, Nursing
Brigham Young University
Associate’s Degree, Registered Nursing/Registered Nurse
Verisk Health July 2015 - Present
Alorica May 2013 - May 2014
Geek Squad 2013 - 2014
Resource Management Inc. August 2011 - July 2012
Freedom From Alcohol Online 2010 - 2011
Adecco April 2008 - March 2009
Biomat USA Plasma Center December 2006 - April 2008
InterContinental Hotels Group December 2005 - September 2006
Allied Health Professions 1979 - 2005
Skills
Customer Service, Sales, Outlook, Data Entry, Customer Satisfaction, Front Office, Call Center, Recruiting, Account Management, Time Management, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Telephone Skills
Education
Weber State University 1978 — 1981
AS, Nursing
Brigham Young University
Associate’s Degree, Registered Nursing/Registered Nurse
Raquel Buffham's Alorica Experience April 2014 - Present
Job HR/Recruiter
Industry Human Resources
Experience
Alorica April 2014 - Present
AnswerAmerica 2010 - May 2013
AnswerNet June 2006 - May 2013
Skills
Telemarketing, Call Center, Inbound Marketing, Customer Satisfaction, Customer Experience, Direct Sales, Call Center Development, Outsourcing, Team Management, Call Centers, Contract Negotiation, Lead Generation, Telecommunications, Business Development, Solution Selling, Customer Service, New Business Development, Customer Retention, Contact Centers, Leadership, VoIP, Workforce Management, Vendor Management, Sales, B2B, Process Improvement, Management, Telephony, Training, Selling, Team Leadership, Operations Management, CRM, IVR, Team Building, Account Management, Salesforce.com, Sales Management, Sales Operations, Sales Process, Recruiting, Networking, Strategic Planning
Education
Ashford University 2010 — 2014
Associates, Business
Alorica April 2014 - Present
AnswerAmerica 2010 - May 2013
AnswerNet June 2006 - May 2013
Skills
Telemarketing, Call Center, Inbound Marketing, Customer Satisfaction, Customer Experience, Direct Sales, Call Center Development, Outsourcing, Team Management, Call Centers, Contract Negotiation, Lead Generation, Telecommunications, Business Development, Solution Selling, Customer Service, New Business Development, Customer Retention, Contact Centers, Leadership, VoIP, Workforce Management, Vendor Management, Sales, B2B, Process Improvement, Management, Telephony, Training, Selling, Team Leadership, Operations Management, CRM, IVR, Team Building, Account Management, Salesforce.com, Sales Management, Sales Operations, Sales Process, Recruiting, Networking, Strategic Planning
Education
Ashford University 2010 — 2014
Associates, Business
SURESH MARRI's Alorica Experience September 2006 - September 2011
Job ERP Technical Consultant at ADT Security Services
Industry Information Technology and Services
Experience
TracFone Wireless February 2014 - Present
ADT Security Services February 2012 - January 2014
OmniComm Systems September 2011 - March 2012
Alorica September 2006 - September 2011
PRC June 2003 - August 2006
Precision Response Corporation 1999 - June 2003
Infosys February 1996 - January 1999
Skills
Accounts Receivable, Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Business Process, Data Modeling, Data Warehousing, Database Design, Databases, Crystal Reports, Disaster Recovery, ERP, ETL, Enterprise Architecture, IT Management, IT Strategy, ITIL, Integration, Microsoft SQL Server, Oracle, Oracle Applications, Oracle Discoverer, Oracle E-Business Suite, Oracle HR, Oracle Reports, PL/SQL, Performance Tuning, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation, Software Project..., Solution Architecture, System Administration, Systems Analysis, Troubleshooting, Unix, Vendor Management, Visio, Web Services, XML, Business Process..., SOA
Education
Anna University 1994 — 1996
Masters, IT
Sri Krishnadevaraya University 1990 — 1994
B.Tech, Engineering
TracFone Wireless February 2014 - Present
ADT Security Services February 2012 - January 2014
OmniComm Systems September 2011 - March 2012
Alorica September 2006 - September 2011
PRC June 2003 - August 2006
Precision Response Corporation 1999 - June 2003
Infosys February 1996 - January 1999
Skills
Accounts Receivable, Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Business Process, Data Modeling, Data Warehousing, Database Design, Databases, Crystal Reports, Disaster Recovery, ERP, ETL, Enterprise Architecture, IT Management, IT Strategy, ITIL, Integration, Microsoft SQL Server, Oracle, Oracle Applications, Oracle Discoverer, Oracle E-Business Suite, Oracle HR, Oracle Reports, PL/SQL, Performance Tuning, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation, Software Project..., Solution Architecture, System Administration, Systems Analysis, Troubleshooting, Unix, Vendor Management, Visio, Web Services, XML, Business Process..., SOA
Education
Anna University 1994 — 1996
Masters, IT
Sri Krishnadevaraya University 1990 — 1994
B.Tech, Engineering
Susannah Lawler's Alorica Experience June 2013 - Present
Job Building relationships and supporting a great organization
Industry Telecommunications
Experience
Alorica June 2013 - Present
Alorica June 2012 - June 2013
Western Dental Services September 2011 - June 2012
Western Dental Services October 2010 - October 2011
Advanced Access January 2007 - November 2010
Extron Electronics November 2003 - January 2007
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, College Recruiting, Recruiting, Human Resources, Leadership, Outsourcing, CRM, Call Centers, Internet Recruiting, Management, B2B, HRIS, Customer Service, Temporary Placement, Personnel Management, Sourcing, Taleo, Interviews, Employee Relations, Time Management, SDLC, Onboarding, Vendor Management, Training
Education
Biola University 1999 — 2003
BA, Sociology/Criminal Justice
Alorica June 2013 - Present
Alorica June 2012 - June 2013
Western Dental Services September 2011 - June 2012
Western Dental Services October 2010 - October 2011
Advanced Access January 2007 - November 2010
Extron Electronics November 2003 - January 2007
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, College Recruiting, Recruiting, Human Resources, Leadership, Outsourcing, CRM, Call Centers, Internet Recruiting, Management, B2B, HRIS, Customer Service, Temporary Placement, Personnel Management, Sourcing, Taleo, Interviews, Employee Relations, Time Management, SDLC, Onboarding, Vendor Management, Training
Education
Biola University 1999 — 2003
BA, Sociology/Criminal Justice
Janelle Towns's Alorica Experience October 2007 - January 2011
Job Great West Casualty Company
Industry Insurance
Experience
Great West Casulaty Company October 2012 - Present
Alorica October 2007 - January 2011
MCI 1992 - 2006
Skills
Workforce Management, Team Building, Telecommunications, Management, Process Improvement, Customer Satisfaction, Team Leadership, Operations Management, Call Center, Vendor Management, Customer Service, Customer Experience, Outsourcing, BPO, Call Centers, Coaching, Customer Retention, Leadership, Performance Management, Marketing, Strategic Planning, Training
Education
Briar Cliff University 1986 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Great West Casulaty Company October 2012 - Present
Alorica October 2007 - January 2011
MCI 1992 - 2006
Skills
Workforce Management, Team Building, Telecommunications, Management, Process Improvement, Customer Satisfaction, Team Leadership, Operations Management, Call Center, Vendor Management, Customer Service, Customer Experience, Outsourcing, BPO, Call Centers, Coaching, Customer Retention, Leadership, Performance Management, Marketing, Strategic Planning, Training
Education
Briar Cliff University 1986 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Trish Neumann's Alorica Experience April 2014 - Present
Job Experienced Business Professional
Industry Executive Office
Experience
Alorica April 2014 - Present
Douglas County Sheriff May 1999 - Present
Register of Deeds August 1998 - May 1999
West Telemarketing 1997 - 1998
Skills
Customer Service, People Skills, Multi Tasking, Telephone Skills, Computer Proficiency, Bookkeeping, Accounting, Decisiveness, Organizational..., Account Reconciliation, Organization, Typing, Microsoft Word, Windows
Education
Bellevue University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General, 4.0
Metropolitan Community College 1999 — 2001
Associate in Applied Science Criminal Justice and Associate in Applied Science Criminal Justice/Corr, Criminal Justice and Corrections, Associate
University of Nebraska at Omaha 1996 — 1998
General Studies
Alorica April 2014 - Present
Douglas County Sheriff May 1999 - Present
Register of Deeds August 1998 - May 1999
West Telemarketing 1997 - 1998
Skills
Customer Service, People Skills, Multi Tasking, Telephone Skills, Computer Proficiency, Bookkeeping, Accounting, Decisiveness, Organizational..., Account Reconciliation, Organization, Typing, Microsoft Word, Windows
Education
Bellevue University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General, 4.0
Metropolitan Community College 1999 — 2001
Associate in Applied Science Criminal Justice and Associate in Applied Science Criminal Justice/Corr, Criminal Justice and Corrections, Associate
University of Nebraska at Omaha 1996 — 1998
General Studies
Connie Park's Alorica Experience August 2009 - May 2010
Job Data Analyst
Industry Information Technology and Services
Experience
Samsung Electronics America June 2010 - Present
Alorica August 2009 - May 2010
Education
Bob Jones University 2005 — 2009
B.S., Accounting
Samsung Electronics America June 2010 - Present
Alorica August 2009 - May 2010
Education
Bob Jones University 2005 — 2009
B.S., Accounting
Justin Lingerfelt's Alorica Experience January 2015 - Present
Job Area Manager at Alorica
Industry Information Services
Experience
Alorica January 2015 - Present
Alorica January 2012 - January 2015
Alorica January 2006 - January 2012
CiCi's Pizza January 2005 - January 2006
Godfather's Pizza January 1998 - January 2005
Skills
Customer Service, Management, Microsoft Office, Leadership, Sales, Microsoft Excel, Team Leadership, Account Management, Training, Team Building, Process Improvement, Microsoft Word, Telecommunications, Program Management, Hiring, Team Management, CRM, Business Process..., Mentoring, Customer Experience
Education
Bellevue University 2007 — 2012
Bachelor’s Degree, Business Administration
Bellevue University 2007 — 2012
Bachelor of Science Degree, Project Management
ITT Technical Institute-Omaha 1998 — 2012
Associate’s Degree, Computer-Aided-Drafting
Alorica January 2015 - Present
Alorica January 2012 - January 2015
Alorica January 2006 - January 2012
CiCi's Pizza January 2005 - January 2006
Godfather's Pizza January 1998 - January 2005
Skills
Customer Service, Management, Microsoft Office, Leadership, Sales, Microsoft Excel, Team Leadership, Account Management, Training, Team Building, Process Improvement, Microsoft Word, Telecommunications, Program Management, Hiring, Team Management, CRM, Business Process..., Mentoring, Customer Experience
Education
Bellevue University 2007 — 2012
Bachelor’s Degree, Business Administration
Bellevue University 2007 — 2012
Bachelor of Science Degree, Project Management
ITT Technical Institute-Omaha 1998 — 2012
Associate’s Degree, Computer-Aided-Drafting
Calvin Sims's Alorica Experience June 2013 - Present
Job Admissions Specialist at Great VirtualWorks
Industry Human Resources
Experience
Great HealthWorks April 2014 - Present
Alorica June 2013 - Present
Orange Bowl Committee March 2011 - March 2013
Barry University July 2010 - December 2011
Dollar Thrifty Automotive Group March 2008 - March 2010
WEST Corporation August 2005 - November 2006
Skills
Human Resources, Administrative..., Clerical Skills, Training, Staff Development, Recruiting, Employee Relations, Building Relationships, Microsoft Office, Communication, Advisement, Customer Service, Customer Satisfaction, Performance Management, Onboarding, Project Management
Education
Barry University 2010 — 2013
Master of Science (M.S.), Organizational Leadership
Oakwood College 2001 — 2005
Bachelor of Science (B.S.), Accounting
Great HealthWorks April 2014 - Present
Alorica June 2013 - Present
Orange Bowl Committee March 2011 - March 2013
Barry University July 2010 - December 2011
Dollar Thrifty Automotive Group March 2008 - March 2010
WEST Corporation August 2005 - November 2006
Skills
Human Resources, Administrative..., Clerical Skills, Training, Staff Development, Recruiting, Employee Relations, Building Relationships, Microsoft Office, Communication, Advisement, Customer Service, Customer Satisfaction, Performance Management, Onboarding, Project Management
Education
Barry University 2010 — 2013
Master of Science (M.S.), Organizational Leadership
Oakwood College 2001 — 2005
Bachelor of Science (B.S.), Accounting
Oneida Holman's Alorica Experience February 2011 - October 2011
Job Telecommunications Professional
Industry Government Administration
Experience
GSA November 2000 - Present
DirectBuy October 2011 - November 2012
Alorica February 2011 - October 2011
GSA June 1987 - September 2009
GSA January 1989 - January 2009
GSA December 1997 - November 2000
Skills
Leadership, Access, Process Improvement, Government, Management, Advertising, Customer Service
Education
The George Washington University 2004 — 2005
Master's Certificate, Project Management
Johns Hopkins University School of Business 2003 — 2004
Master's Certificate; Bachelor, Leadership Development; Business Administration
The Johns Hopkins University 2003 — 2004
Graduate Certificate, Leadership Development
Averett University 1994 — 1999
Bachelor of Business Administration, Business
The George Washington University - School of Business
Master's Certificate, Project Management
GSA November 2000 - Present
DirectBuy October 2011 - November 2012
Alorica February 2011 - October 2011
GSA June 1987 - September 2009
GSA January 1989 - January 2009
GSA December 1997 - November 2000
Skills
Leadership, Access, Process Improvement, Government, Management, Advertising, Customer Service
Education
The George Washington University 2004 — 2005
Master's Certificate, Project Management
Johns Hopkins University School of Business 2003 — 2004
Master's Certificate; Bachelor, Leadership Development; Business Administration
The Johns Hopkins University 2003 — 2004
Graduate Certificate, Leadership Development
Averett University 1994 — 1999
Bachelor of Business Administration, Business
The George Washington University - School of Business
Master's Certificate, Project Management
Floyd Freeney's Alorica Experience June 2010 - Present
Job
Industry Telecommunications
Experience
Alorica June 2010 - Present
West Corporation March 1997 - June 2010
United States Air Force August 1981 - July 2004
West Corporation July 1996 - March 1997
Mutual of Omaha April 1995 - July 1996
Mutual of Omaha April 1994 - June 1995
Skills
Technical Support
Education
Bellevue University 2005 — 2006
Bachelor
Metropolitan Community College 1992 — 1994
Associate
Alorica June 2010 - Present
West Corporation March 1997 - June 2010
United States Air Force August 1981 - July 2004
West Corporation July 1996 - March 1997
Mutual of Omaha April 1995 - July 1996
Mutual of Omaha April 1994 - June 1995
Skills
Technical Support
Education
Bellevue University 2005 — 2006
Bachelor
Metropolitan Community College 1992 — 1994
Associate
SHERYL PENN's Alorica Experience February 2011 - August 2012
Job Call Center Supervisor at Encompass Supply Chain Solutions, Inc.
Industry Consumer Services
Experience
Encompass Supply Chain Solutions, Inc. January 2013 - Present
Alorica February 2011 - August 2012
New York & Company October 2009 - October 2010
Skills
Supervisory Skills, Customer Retention, Scheduling, Customer Service, Sales, Customer Satisfaction, Time Management, Cashiering, Microsoft Word, Data Entry, PowerPoint, Troubleshooting, Telephone Skills, Billing Process
Education
Georgia Perimeter College 2015 — 2017
Associate's degree - current, Registered Nursing/Registered Nurse, 2.8 GPA
Georgia Medical Institute 2003 — 2004
Certified CNA, Certified Phlebotomist, Certified EKG Tech, Health care
Andrews University 1998 — 1999
No, Computer Graphics, 2.5 GPA
Coloma High School 1991 — 1995
Diploma, Accounting and College Prep, 2.8 GPA
Encompass Supply Chain Solutions, Inc. January 2013 - Present
Alorica February 2011 - August 2012
New York & Company October 2009 - October 2010
Skills
Supervisory Skills, Customer Retention, Scheduling, Customer Service, Sales, Customer Satisfaction, Time Management, Cashiering, Microsoft Word, Data Entry, PowerPoint, Troubleshooting, Telephone Skills, Billing Process
Education
Georgia Perimeter College 2015 — 2017
Associate's degree - current, Registered Nursing/Registered Nurse, 2.8 GPA
Georgia Medical Institute 2003 — 2004
Certified CNA, Certified Phlebotomist, Certified EKG Tech, Health care
Andrews University 1998 — 1999
No, Computer Graphics, 2.5 GPA
Coloma High School 1991 — 1995
Diploma, Accounting and College Prep, 2.8 GPA
Austin Frisch's Alorica Experience October 2006 - May 2008
Job Software Developer
Industry Computer Software
Experience
Eagle Creek Software Services September 2013 - August 2014
Stream Global Services December 2008 - December 2009
Advanced Computers July 2008 - November 2008
Alorica October 2006 - May 2008
Skills
SQL, JavaScript, Java, C++, C#, PHP, Eclipse, JBoss EAP, Tomcat, Spring Framework, Hibernate, CSS, Computer Hardware, HTML, Technical Support, MySQL
Education
Briar Cliff University 2002 — 2005
Bachelor's Degree, Mathematics
Eagle Creek Software Services September 2013 - August 2014
Stream Global Services December 2008 - December 2009
Advanced Computers July 2008 - November 2008
Alorica October 2006 - May 2008
Skills
SQL, JavaScript, Java, C++, C#, PHP, Eclipse, JBoss EAP, Tomcat, Spring Framework, Hibernate, CSS, Computer Hardware, HTML, Technical Support, MySQL
Education
Briar Cliff University 2002 — 2005
Bachelor's Degree, Mathematics
Christia Wheeler's Alorica Experience September 2011 - Present
Job Customer Service Rep at Alorica
Industry Telecommunications
Experience
Alorica September 2011 - Present
Walmart August 2010 - December 2010
Oxford healthcare February 2008 - August 2010
Education
Bishop State Community College 2006 — 2006
GED
Alorica September 2011 - Present
Walmart August 2010 - December 2010
Oxford healthcare February 2008 - August 2010
Education
Bishop State Community College 2006 — 2006
GED
Sophea Beckford's Alorica Experience February 2011 - September 2011
Job Event Coordinator at Crossmark
Industry Hospital & Health Care
Experience
Crossmark Front Service ClerkPublix Super MarketsNovember 2014 - September 2015
Jay Home Medical Equipment August 2014 - November 2014
Keith Pierson Toyota April 2014 - August 2014
VyStar Credit Union September 2012 - October 2013
Wal- Mart December 2011 - October 2012
Alorica February 2011 - September 2011
Bethune-Cookman University January 2001 - May 2001
Skills
Enforcement, Microsoft Office, Firearms, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Surveillance, Emergency Management, Public Speaking, Patrol, Research, Public Safety, Physical Security, Data Entry, Inventory Management, Teamwork, Administrative..., Sales Operations, Office Management, Time Management, Outlook, Training, Telephone Skills, Leadership, Customer Satisfaction, Administrative...
Education
Bethune-Cookman University 1998 — 2010
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Miami Dade College 2003 — 2003
AA, General Studies
Crossmark Front Service ClerkPublix Super MarketsNovember 2014 - September 2015
Jay Home Medical Equipment August 2014 - November 2014
Keith Pierson Toyota April 2014 - August 2014
VyStar Credit Union September 2012 - October 2013
Wal- Mart December 2011 - October 2012
Alorica February 2011 - September 2011
Bethune-Cookman University January 2001 - May 2001
Skills
Enforcement, Microsoft Office, Firearms, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Surveillance, Emergency Management, Public Speaking, Patrol, Research, Public Safety, Physical Security, Data Entry, Inventory Management, Teamwork, Administrative..., Sales Operations, Office Management, Time Management, Outlook, Training, Telephone Skills, Leadership, Customer Satisfaction, Administrative...
Education
Bethune-Cookman University 1998 — 2010
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Miami Dade College 2003 — 2003
AA, General Studies
Brent Brannon's Alorica Experience 2011 - 2011
Job Quality Inspector at ThyssenKrupp Presta
Industry Graphic Design
Experience
ThyssenKrupp Presta AG April 2013 - Present
TRW April 2012 - April 2013
Alorica 2011 - 2011
Toys R Us 2010 - 2010
Sony DADC 2009 - 2009
Skills
Graphic Design, Illustrator, Photoshop, Flash, InDesign, Microsoft Word, Web Design, CSS, Adobe Creative Suite
Education
Indiana State University 2009 — 2011
BS, Graphic Design
Bradley University 2006 — 2009
ThyssenKrupp Presta AG April 2013 - Present
TRW April 2012 - April 2013
Alorica 2011 - 2011
Toys R Us 2010 - 2010
Sony DADC 2009 - 2009
Skills
Graphic Design, Illustrator, Photoshop, Flash, InDesign, Microsoft Word, Web Design, CSS, Adobe Creative Suite
Education
Indiana State University 2009 — 2011
BS, Graphic Design
Bradley University 2006 — 2009
Chris Tobey's Alorica Experience August 2009 - June 2010
Job Mechanical Engineering Student at Baker College of Flint
Industry Mechanical or Industrial Engineering
Experience
SRC Refrigeration June 2013 - May 2015
Acuren Inspection November 2010 - April 2012
Alorica August 2009 - June 2010
Sentinel Technologies July 2008 - August 2008
Skills
Solidworks, Microsoft Office, AutoCAD, Welding, Continuous Improvement, Inspection, Piping, NDT, Troubleshooting, Ultrasonics, Visual Inspection, Ultrasonic Testing, Magnetic Particle..., Radiation Safety, Assistant Radiographer
Education
Baker College of Flint 2012 — 2016
Bachelor of Science (B.S.), Mechanical Engineering, 3.98
Baker College of Flint 2012 — 2014
Associate of Science (A.S.), Mechanical Technology, 4.0
Spartan College of Aeronautics and Technology 2009 — 2010
Diploma, Nondestructive Testing, 4.0
SRC Refrigeration June 2013 - May 2015
Acuren Inspection November 2010 - April 2012
Alorica August 2009 - June 2010
Sentinel Technologies July 2008 - August 2008
Skills
Solidworks, Microsoft Office, AutoCAD, Welding, Continuous Improvement, Inspection, Piping, NDT, Troubleshooting, Ultrasonics, Visual Inspection, Ultrasonic Testing, Magnetic Particle..., Radiation Safety, Assistant Radiographer
Education
Baker College of Flint 2012 — 2016
Bachelor of Science (B.S.), Mechanical Engineering, 3.98
Baker College of Flint 2012 — 2014
Associate of Science (A.S.), Mechanical Technology, 4.0
Spartan College of Aeronautics and Technology 2009 — 2010
Diploma, Nondestructive Testing, 4.0
Mary Painter-McCauley's Alorica Experience February 2008 - May 2008
Job Office Associate/Travel Officer at Winnebago Tribe of Nebraska
Industry Accounting
Experience
Winnebago Tribe of Nebraska April 2011 - Present
Alorica February 2008 - May 2008
TeleTech August 2005 - November 2005
Skills
Data Entry, Customer Service, Auditing, Access, Office Management, Journal Entries, Financial Reporting, Spreadsheets, Inventory Management, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Filing, Outlook, Telephone Skills, Administrative..., Payroll, PowerPoint
Education
Western Iowa Tech Community College 2010 — 2011
Medical Insurance Coding Specialist/Coder
Briar Cliff University 2009 — 2010
Social Work
Winnebago Tribe of Nebraska April 2011 - Present
Alorica February 2008 - May 2008
TeleTech August 2005 - November 2005
Skills
Data Entry, Customer Service, Auditing, Access, Office Management, Journal Entries, Financial Reporting, Spreadsheets, Inventory Management, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Filing, Outlook, Telephone Skills, Administrative..., Payroll, PowerPoint
Education
Western Iowa Tech Community College 2010 — 2011
Medical Insurance Coding Specialist/Coder
Briar Cliff University 2009 — 2010
Social Work
Carl Garner's Alorica Experience February 2011 - Present
Job Customer Experience Manager at Alorica
Industry Consumer Goods
Experience
Self 2014 - Present
Father of Fo February 2011 - Present
Alorica February 2011 - Present
WMBM January 1998 - July 2001
Skills
Entertainment, Social Media, Public Speaking, Television, Film, Event Planning, Event Management, Video Production, Social Media Marketing, Public Relations
Education
Atlantic Union College 1984 — 1985
Oakwood College 1983 — 1984
Self 2014 - Present
Father of Fo February 2011 - Present
Alorica February 2011 - Present
WMBM January 1998 - July 2001
Skills
Entertainment, Social Media, Public Speaking, Television, Film, Event Planning, Event Management, Video Production, Social Media Marketing, Public Relations
Education
Atlantic Union College 1984 — 1985
Oakwood College 1983 — 1984
Kirk Lindholm's Alorica Experience February 2013 - Present
Job Programmer Analyst at Alorica
Industry Information Technology and Services
Experience
Alorica February 2013 - Present
TD Ameritrade Clearing August 2006 - November 2012
Skills
C# 4.0, Microsoft SQL Server, XML, Oracle, SQL, SDLC, HTML, Microsoft Office, Qualified Retirement..., IRAs, ASP.NET, VBA, Java, SharePoint, Information Security, Visual Studio, Eclipse, Android Development, Visio, AJAX, Lambda Expressions, LINQ, Regular Expressions, MEF, ADO.NET
Education
Bellevue University 2011 — 2013
Bachelor's degree, Computer Information Systems: Programming Emphasis
Alorica February 2013 - Present
TD Ameritrade Clearing August 2006 - November 2012
Skills
C# 4.0, Microsoft SQL Server, XML, Oracle, SQL, SDLC, HTML, Microsoft Office, Qualified Retirement..., IRAs, ASP.NET, VBA, Java, SharePoint, Information Security, Visual Studio, Eclipse, Android Development, Visio, AJAX, Lambda Expressions, LINQ, Regular Expressions, MEF, ADO.NET
Education
Bellevue University 2011 — 2013
Bachelor's degree, Computer Information Systems: Programming Emphasis
Gregory Comer Jr's Alorica Experience October 2012 - January 2013
Job Real Estate and Investment Property Specialist
Industry Real Estate
Experience
BRAND. Real Estate Group January 2013 - Present
Alorica October 2012 - January 2013
IKEA Group June 2010 - October 2012
Skills
Real Estate, Buyers, Sellers, First Time Home Buyers, First Time Home Sellers, Residential Homes, Commercial Real Estate, Real Estate Development, Marketing, Advertising, Strategic Consulting, Project Management, Contract Negotiation, Lease Negotiations, Purchasing Negotiation, Brand Development, Brand Management, Branding & Identity, Branding Consultancy, Residential Investment...
Education
Art Institute of Atlanta 2013 — 2016
Bachelor of Arts (B.A.), Advertising
Howard University 2008 — 2009
Political Science and Government
Morehouse College 2007 — 2008
Political Science and Government
BRAND. Real Estate Group January 2013 - Present
Alorica October 2012 - January 2013
IKEA Group June 2010 - October 2012
Skills
Real Estate, Buyers, Sellers, First Time Home Buyers, First Time Home Sellers, Residential Homes, Commercial Real Estate, Real Estate Development, Marketing, Advertising, Strategic Consulting, Project Management, Contract Negotiation, Lease Negotiations, Purchasing Negotiation, Brand Development, Brand Management, Branding & Identity, Branding Consultancy, Residential Investment...
Education
Art Institute of Atlanta 2013 — 2016
Bachelor of Arts (B.A.), Advertising
Howard University 2008 — 2009
Political Science and Government
Morehouse College 2007 — 2008
Political Science and Government
arnold hamel's Alorica Experience September 2013 - Present
Job Data Service Manager at Alorica
Industry Insurance
Experience
Alorica September 2013 - Present
Mutual of Omaha February 2009 - August 2013
Qwest July 2000 - December 2008
Education
Bellevue University 1995 — 1998
Master's degree, International Business
Alorica September 2013 - Present
Mutual of Omaha February 2009 - August 2013
Qwest July 2000 - December 2008
Education
Bellevue University 1995 — 1998
Master's degree, International Business
Liana Brown's Alorica Experience November 2014 - May 2015
Job Student at Bishop State Community College
Industry
Experience
Alorica November 2014 - May 2015
Seabreeze Nursing Home October 2014 - January 2015
Sears Holdings Corporation March 2013 - August 2013
McDonald's Corporation October 2012 - January 2013
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Time Management, Customer Satisfaction, Retail, Leadership, Inventory Management
Education
Faulkner University 2015 — 2017
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Bishop State Community College 2012 — 2015
Alorica November 2014 - May 2015
Seabreeze Nursing Home October 2014 - January 2015
Sears Holdings Corporation March 2013 - August 2013
McDonald's Corporation October 2012 - January 2013
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Time Management, Customer Satisfaction, Retail, Leadership, Inventory Management
Education
Faulkner University 2015 — 2017
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Bishop State Community College 2012 — 2015
Kimberly Harrill's Alorica Experience September 2012 - April 2013
Job Dispatch Coordinator at CenturyLink
Industry Telecommunications
Experience
CenturyLink May 2014 - Present
Comcast April 2013 - April 2014
Alorica September 2012 - April 2013
Simon Property Group April 2012 - September 2012
Subway October 2005 - December 2011
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Telecommunications, Phone Etiquette, Telephone Skills, Grammar, Accounting, Marketing, Communication
Education
Ashford University 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.52
Fort Myers High School 2002 — 2006
High School, 4.0
CenturyLink May 2014 - Present
Comcast April 2013 - April 2014
Alorica September 2012 - April 2013
Simon Property Group April 2012 - September 2012
Subway October 2005 - December 2011
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Telecommunications, Phone Etiquette, Telephone Skills, Grammar, Accounting, Marketing, Communication
Education
Ashford University 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.52
Fort Myers High School 2002 — 2006
High School, 4.0
K. Nicole Deister's Alorica Experience October 2011 - June 2012
Job Insurance Inspector at Mueller Services
Industry Insurance
Experience
Mueller Services June 2012 - Present
Alorica October 2011 - June 2012
All Medical Personnel June 2011 - June 2012
Skills
Windows, Microsoft Office, Mac, Phlebotomy, EKG, Medical Assisting, Customer Service, Call Centers, Close Attention to..., Multi Tasking, Medical Terminology, Customer Support, Production Managment, Self-management
Education
Art Institute of Pittsburgh 2014 — 2016
South University 2010 — 2012
Mueller Services June 2012 - Present
Alorica October 2011 - June 2012
All Medical Personnel June 2011 - June 2012
Skills
Windows, Microsoft Office, Mac, Phlebotomy, EKG, Medical Assisting, Customer Service, Call Centers, Close Attention to..., Multi Tasking, Medical Terminology, Customer Support, Production Managment, Self-management
Education
Art Institute of Pittsburgh 2014 — 2016
South University 2010 — 2012
Marvin Lewis's Alorica Experience
Job Tech Specialist at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica
Skills
Troubleshooting, Vendor Management, Process Improvement, Customer Service, Management, Team Management, Leadership, Telecommunications
Education
Azusa Pacific University 1980 — 1987
Alorica
Skills
Troubleshooting, Vendor Management, Process Improvement, Customer Service, Management, Team Management, Leadership, Telecommunications
Education
Azusa Pacific University 1980 — 1987
shonda nelson's Alorica Experience May 2003 - May 2004
Job Attended Ashworth College
Industry
Experience
Starbucks January 2006 - December 2014
Dollar General March 2005 - January 2006
Hobby Lobby January 2004 - February 2005
Hampton Inn & Suites by HILTON May 2004 - January 2005
Alorica May 2003 - May 2004
American Identity January 2002 - April 2003
Walgreens January 2000 - January 2002
Market Link June 1999 - June 2000
Hardees June 1996 - June 1999
Education
Ashworth College 2011 — 2012
Kaplan University-Omaha Campus
early childrenhood education
Starbucks January 2006 - December 2014
Dollar General March 2005 - January 2006
Hobby Lobby January 2004 - February 2005
Hampton Inn & Suites by HILTON May 2004 - January 2005
Alorica May 2003 - May 2004
American Identity January 2002 - April 2003
Walgreens January 2000 - January 2002
Market Link June 1999 - June 2000
Hardees June 1996 - June 1999
Education
Ashworth College 2011 — 2012
Kaplan University-Omaha Campus
early childrenhood education
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY