Experience
Canon Solutions America  October 2013 - Present
Canon Solutions America  January 2013 - September 2013
Oce North America   January 2012 - December 2012
Oce North America   July 2007 - December 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Negotiation, Sales, Account Management

Education
Northern Illinois University   1996 — 1998
Bachelor of Science (B.S.), Marketing

Experience
Canon U.S.A., Inc.   January 2013 - Present
Oce North America Inc, A Canon Group Company   May 2012 - December 2012
YMCA of Metropolitan Chicago  September 2009 - May 2012
YMCA of Metropolitan Chicago  September 2009 - May 2012
YMCA of Metropolitan Chicago  2009 - 2009
Val Tech, Inc.   1995 - 2009
arvato Digital Services  2008 - 2008
Oce North America   1996 - 2008
Whittman-Hart / marchFIRST  1989 - 1994

Skills
Business Process..., Business Process..., IT Strategy, Program Management, IBM AS/400, Information Technology, Access, Active Directory, BPCS, Budgets, Business Analysis, Business Intelligence, CLP, Change Management, Consulting, Disaster Recovery, EDI, ERP, IT Management, Management, Marketing, Microsoft Office, Outsourcing, Process Improvement, RPG, RPG Free, RPG III, Requirements Gathering, SAP, SQL, Sales, Strategic Planning, System Administration, Troubleshooting, Windows, Windows Server, IBM iSeries, Project Management, SDLC

Education
Northeastern Illinois University   1980 — 1985
B.S., Information Science

New Mexico State University   1982 — 1982
Bachelor's degree, Computer and Information Sciences and Support Services

Experience
AmTrust Bank  November 2012 - Present
Zenaro Lighting   July 2011 - November 2012
Oce North America   September 2009 - December 2010
Oce North America   November 2005 - September 2009
Oce North America   October 2003 - November 2005
Siemens-Nixdorf/Oce North America   December 1993 - October 2003
Siemens/Rolm  1986 - 1993

Skills
Management, Sales Operations, Leadership, Process Improvement, Forecasting, Sales Process, Team Building, Marketing, SAP

Education
Palm Beach Community College
Business Administration

Experience
Oce North America   2006 - 2012
Imagistics International  2002 - 2006

Skills
QA Test Planning, UAT..., User Documentation,..., Test Planning, Test Automation, User Acceptance Testing, Quality Assurance, Business Process, Quality Center, Test Strategy, Functional..., Testing, Software Quality..., Regression Testing, Test Management, Test Execution, Test Cases

Education
Sacred Heart University
Bachelor of Science (BS), Computer Science

Experience
Canon Solutions America  May 2013 - Present
Paychex  May 2012 - June 2013
Oce North America   June 2010 - March 2013
IKON Office Solutions  March 2009 - July 2010
IKON Office Solutions  January 2007 - March 2009
Combined Insurance  July 2003 - December 2006
Enterprise Rent-A-Car  September 2002 - July 2003
Enterprise Rent-A-Car  May 2002 - September 2002

Skills
Sales Management, Leadership, New Business Development, Selling, Sales, Sales Operations, Customer Satisfaction, Management, B2B, Cold Calling, Sales Process, Customer Service, Coaching, Salesforce.com, Account Management, Solution Selling, Managed Print Services, Direct Sales, Sales Presentations, Document Imaging, Customer Retention, Selling Skills, Major Accounts, Sales Force Development

Education
State University of New York College at Plattsburgh   1998 — 2002
Bachelor of Science, Criminal Justice

Experience
National Health Care Provider Solutions   March 2015 - Present
Gannett DESC  April 2013 - February 2015
Angie's List  January 2011 - March 2013
ADP  January 2010 - January 2011
Oce North America   October 2008 - January 2010
Enterprise Rent-A-Car  May 2007 - October 2008

Skills
Cold Calling, Sales, Marketing, B2B, Lead Generation, Customer Service, Account Management, New Business Development, Advertising, Sales Operations, Leadership, Management, CRM, Salesforce.com, Sales Process, Sales Management, Sales Presentations, Social Media, Direct Sales, Selling, Marketing Strategy, Microsoft Office, Customer Retention, Contract Negotiation, Social Media Marketing, Time Management, Email Marketing, Networking, Online Advertising, Non-profit Leadership

Education
Morehead State University   2003 — 2007
Bachelor's Degree, Public Relations, Advertising, and Marketing

Center Grove High School   2000 — 2003

Experience
American Express  January 2014 - Present
Victorian Court Condo Association   October 2012 - Present
Toshiba Business Solutions  August 2011 - December 2013
Oce North America   June 2006 - August 2011

Skills
Managed Print Services, Sales Process, Solution Selling, Account Management, Direct Sales, Managed Services, Document Imaging, Sales, Salesforce.com, B2B, New Business Development, Major Accounts, Cold Calling, Selling Skills, Sales Management, Selling, Document Management, Professional Services, Digital Printing, Customer Retention, Sales Operations, Key Account Management, Sales Presentations

Education
Rhode Island College   1996 — 2000

LaSalle Academy   1992 — 1996

Experience
Canon Solutions America  September 2014 - Present
Northshore Technical Community College  August 2010 - September 2014
Venyu  August 2009 - August 2010
OCE North America   May 2004 - August 2009
US Navy  April 1984 - April 2004

Skills
Data Center, Disaster Recovery, Territory, Telecommunications, Consultative Selling, Budget Preparation, Program Management, Account Management, Training & Development, Staff Training, University Teaching, Teaching Adults, Teaching, Industrial Safety, Electrical Safety, Student Counseling, Classroom Instruction, GED, Executive Briefings, Salesforce.com, Direct Sales, Channel Partners, Sales Operations, Employee Training, Selling, Solution Selling, Sales Process, Sales, Cold Calling, Marketing, Customer Service, Budgets, CRM, Classroom, Customer Retention, Executive Reports, Managed Services, Management, Professional Services, Recruiting, Sales Force Development, Sales Management, Sales Presentations, Trade Shows, Training

Education
Northcentral University   2011 — 2013
Doctor of Education (Ed.D.), Educational Leadership and Administration, General

University of Oklahoma   2000 — 2002
M. Ed., Adult & Higher Ed

Adult & Higher Education. University of Oklahoma 2002   1999 — 2001
Master; B.S, Education; Liberal Arts

Experience
Wells Fargo Bank  2009 - Present
Wachovia  July 2007 - May 2009
Wachovia CIB   2007 - 2009
Oce North America   2005 - 2007
MCI Telecommunications  1995 - 1998
MCI  1995 - 1998

Education
SUNY Polytechnic Institute   1987 — 1989
B.S., Telecommunications

University of Hartford   1986 — 1987

Experience
Bankers Life and Casualty Company  September 2011 - Present
Oce North America   March 2006 - 2009
Oce  2006 - 2009
NEC Financial Services Inc.   1996 - 2004

Skills
Sales Process, Direct Sales, Cold Calling, Account Management, Solution Selling, Sales, Sales Presentations, New Business Development, Selling, Customer Satisfaction, Customer Retention, Team Building, Operations Management, Training, Management, Business Development, Marketing

Education
Montclair State University   1988 — 1992
BS, Psychology

Experience
CDK Global  July 2013 - Present
Oce North America   November 2010 - May 2013
IKON Office Solutions  May 2008 - August 2010
Ricoh  1993 - 2008

Skills
Sales Process, Managed Print Services, Major Accounts, Consulting, Document Imaging, Solution Selling, Sales Management, Account Management, Cold Calling, Leadership, Selling, B2B, Salesforce.com, Sales, Strategy, Management, Sales Operations, Sales Presentations, Selling Skills, Team Management, Key Account Management, Lead Generation, Direct Sales, Customer Retention, SaaS, CRM, Enterprise Software, Document Management, Professional Services, Strategic Partnerships, Business Development, Software Industry, Qualifying Prospects, Customer Satisfaction, Key Account Development, Contract Negotiation, Time Management, Variable Data Printing, Complex Sales, Cloud Computing, Cross-functional Team..., Channel Partners, Managed Services, Ricoh, New Business Development, P&L Management, Photocopier, Product Marketing, Sales Force Development

Education
University of Central Florida - College of Business Administration   1986 — 1990

Experience
Majestic Print Services   December 2010 - Present
Danwood America, Inc.   August 2009 - December 2010
Axsa Document Solutions  August 2009 - August 2010
Oce North America   August 2000 - July 2009
Océ Document Printing Systems   2000 - July 2009
Syntronic Instruments, Inc.   January 1988 - January 2000
Pitney Bowes Facsimile Systems Division   1982 - November 1987

Skills
Team Building, New Business Development, Problem Solving, Telemarketing, Account Management, Print Management, Document Management, Sales Management, Marketing Management, Marketing Strategy, Face to Face Sales, Computer Proficiency, Customer Retention, Qualifying Prospects, Selling

Education
Southern Illinois University, Carbondale
BS, English Literature/Business

Experience
Paychex  July 2011 - Present
Oce North America   September 2009 - December 2010
Ricoh Business Solutions  February 2004 - September 2009

Skills
Consultative Selling, Thinking Outside The Box, New Business Development, Employee Benefits, Salesforce.com, Sales Process, Business Analysis, Microsoft Office, Telemarketing, Client Relationship..., Selling, Management, Managed Print Services, Major Accounts, Direct Sales, Negotiation, Sales Management, Solution Selling, CRM, Account Management, Sales Presentations, B2B, Sales, Business Development, Sales Operations, Marketing, Customer Retention, Human Resources, Lead Generation, Building Relationships, Cold Calling, Key Account Management, Selling Skills, Contract Negotiation, Customer Satisfaction, Leadership, Deal Closure, Sales Force Development, Strategic Partnerships, SaaS, Professional Services, Trade Shows, Outside Sales, Recruiting, Training, Strategic Planning, Strategy, Team Building

Education
University of Louisiana at Lafayette   1998 — 2003
BS, Marketing

Experience
Walt Disney World Resort - onsite contractor with Infosoft Inc.   June 2014 - Present
TECHUSA, contract to Carley Corporation   July 2013 - May 2014
Atlantis Systems Corporation-contract to Lockheed Martin   July 2012 - June 2013
Atlantis Systems Corporation   February 2012 - June 2013
Atlantis Systems Corporation   July 2010 - June 2013
BUTLER AMERICA  August 2009 - July 2010
New Haven Adult Education  September 2003 - July 2010
OCE NORTH AMERICA   April 2008 - August 2009
SIKORSKY AIRCRAFT CORPORATION  August 2003 - April 2008
SIKORSKY AIRCRAFT CORPORATION  September 1999 - August 2003

Skills
Project Management, Systems Engineering, Instructional System..., Research, Curriculum Development, Instructional Design, Team Leadership, Curriculum Design, Proposal Writing, Technical Writing, Training, Instructor-led Training, E-Learning, Editing, Program Management, System Testing, Defect Tracking, Defect Logging, Testing, Test Requirements, Employee Training, Leadership, Military, Project Planning, Troubleshooting, Management

Education
Southern Connecticut State University   2002 — 2006
Masters, English and Education

The University of Calgary   1988 — 1996
Bachelors, English with Distinction

Experience
Hill-Rom  January 2013 - Present
Oce  December 2008 - January 2013
Oce` North America  December 2008 - January 2013
Danka Office Imaging  January 1999 - December 2008
Danka Office Imaging  January 1995 - October 2008
Danka Office Imaging  January 2000 - March 2005
Danka Office Imaging  January 1999 - January 2005
Lanier  January 1997 - January 1999
Danka Office Imaging  January 1994 - January 1997

Skills
Managed Print Services, B2B, Digital Printing, Variable Data Printing, Account Management, Document Imaging, Solution Selling, Sales Process, Direct Sales, Cold Calling, Sales Operations, New Business Development, Selling

Education
Rochester Institute of Technology

St. Mary's College of Maryland
economics and finance

Towson State University
BS, Economics track

Experience
Virtual Projects dba Vehicle Licensing Consultants   June 2009 - Present
Oberg & Associates   May 2009 - Present
Virtual Projects,LLC   January 2000 - Present
Oce North America   2002 - 2007

Skills
B2B, Digital Printing, Sales Process, Account Management, Direct Sales, Business Development, Sales Management, Print Management, Product Marketing, Product Management, Sales, Strategic Partnerships, Management, Marketing

Education
University of California, Davis   1980 — 1984
BS, Managerial Economics

Experience
Stewart Business Systems, a Xerox company  October 2011 - Present
Global Imaging Systems/ Stewart Business Systems   October 2009 - December 2011
Oce North America   November 1991 - July 2009

Skills
Sales Operations, Marketing, Team Management, New Business Development, Sales Process, B2B, Management, Leadership, Negotiation, Sales Management, Training, Account Management, Managed Print Services, Sales, Solution Selling, Direct Sales, Recruiting, Program Management, Salesforce.com, Customer Service, Cold Calling, Document Imaging, Team Building, Major Accounts, Contract Negotiation, Customer Retention, Document Management

Education
University of New Haven   1983 — 1985
MBA, Computer & Information Science

Experience
Canon Solutions America  July 2013 - Present
CTX Business Solutions-A Xerox Company   August 2012 - July 2013
Oce' North America  March 2010 - March 2011
Associated Business Systems  February 2003 - March 2010
Pacific Coast Restaurants  June 1995 - February 2003

Skills
Solution Selling, Managed Print Services, Sales, Sales Process, Direct Sales, Cold Calling, Selling, Account Management, Management, Salesforce.com, B2B, Strategy, Sales Presentations, Sales Operations, Document Imaging, Customer Retention, Sales Management, Document Management, New Business Development, Photocopier, Managed Services

Education
Chico State University

Mt. Hood Community College
Associates, Computer Applications Specialist

Experience
Ricoh Americas Corporation  November 2014 - Present
Blue Technologies  January 2011 - Present
Oce North America   December 2007 - January 2011
Oce North America   December 1996 - August 2007

Skills
Account Management, Direct Sales, Customer Service, Marketing Strategy, Sales, Sales Process, B2B, Sales Management, Cold Calling, Sales Operations, Sales Presentations, Solution Selling, Selling, Strategic Planning, New Business Development

Education
The George Washington University - School of Business   1979 — 1983
MBA, Marketing

Saint Mary's College   1974 — 1978
BBA, Marketing

Experience
Eli Lilly and Company  May 2011 - Present
Quintiles- Eli Lilly Diabetes contract   October 2007 - May 2011
Oce North America   August 2006 - September 2007

Skills
Endocrinology, Urology, Managed Care, Pharmaceutical Sales, Product Launch, Diabetes, Sales Effectiveness

Education
Southern Methodist University   2002 — 2006
Bachelor of Business Administration (B.B.A.), Business and Spanish

Experience
Priority Communications   May 2015 - Present
Oce North America   2012 - 2014
MOBI Wireless Management  2010 - 2012
ExactTarget  2007 - 2010
G3 Technology Partners  2004 - 2007
Encompass Network Solutions   1999 - 2004
CyberSource Marketing   1996 - 1999
ComNet of Ohio   1989 - 1996

Skills
Sales Process, Solution Selling, Account Management, New Business Development, B2B, Management, Salesforce.com, Lead Generation, Direct Sales, Sales Presentations, Sales Operations, Key Account Management, Strategic Partnerships, Channel, Key Performance..., Negotiation, Time Management, SPIN Selling, Marketing, Digital Marketing, Sales, Social Media Marketing

Education
The Ohio State University
Marketing

Experience
Canon Solutions America  June 2012 - Present
Oce  January 2011 - June 2012
Oce North America   December 2008 - February 2011
Oce North America   June 2007 - December 2008
Sailor's World   January 2001 - January 2006

Skills
Cold Calling, Printers, Direct Sales, Direct Marketing, Sales, Marketing, Market Research, Market Planning, Leadership, Proposal Writing, Scanners, Customer Service, Materials Management, New Business Development, Account Management, Business Development, Sales Operations, Strategy, Lead Generation, B2B

Education
University of San Francisco   2002 — 2004
B.S, Business-Marketing

Shattuck-St.Mary's   1998 — 2000

Experience
Zeno Office Solutions a Xerox Company  October 2013 - Present
EFI VUTEK  June 2012 - September 2013
Oce North America   April 2005 - June 2012
Canon Business Solutions  September 2002 - March 2005
Better Business Communications / Pixel Graphics   August 2000 - August 2002
Copylite Products International   April 1999 - August 2000
Danka Office Imaging  May 1996 - April 1999
US Navy  May 1993 - April 1997
United States Navy  1991 - 1993

Skills
Solution Selling, Managed Print Services, Color Theory, Direct Sales, Sales Process, Digital Printing, Account Management, Variable Data Printing, B2B, Salesforce.com, Document Imaging, Wide Format Printing, Sales Management, New Business Development, Strategic Planning, Strategic Financial..., Solution Development, Value Based Selling, SPIN Selling, Huthwaite SPIN Selling, Major Accounts, Sales Presentations, Sales, Key Account Management, Business Development, Color Management, Marketing Strategy, Strategic Partnerships, Negotiation, Marketing, Contract Negotiation, Competitive Analysis, Email Marketing, Cold Calling, Selling, Sales Operations, Management, Training, Channel Partners, Print Management, Outsourcing, Leadership, Forecasting, Go-to-market Strategy, Demand Generation, Document Management, Professional Services, SaaS, Product Marketing, Lead Generation

Education
Shorecrest Preparatory School
Elementary

Highland Oaks Middle School

North Miami Beach High School

University of Arizona
Biology - US Armed Forces

St. Petersburg College
Information Systems

Experience
Xerox  September 2008 - November 2013
Oce North America   August 2006 - September 2008
Sun MicroSystems  2000 - 2003
Xerox  1996 - 2000

Skills
Inkjet, Solution Selling, Product Management, Product Marketing, Digital Printing, B2B, Business Development, New Business Development, Print Management, Sales Process, Selling, Strategic Partnerships, Trade Shows, Channel Partners, Color Management, Direct Marketing, Direct Sales, Go-to-market Strategy, Key Account Management, Managed Print Services, Marketing Management, Marketing Strategy, Multi-channel Marketing, Pre-press, Printers, Product Development, Sales, Sales Management, Sales Operations, Variable Data Printing, Pre-sales, Strategy, Management, Salesforce.com, Professional Services, Lead Generation, Sales Presentations

Education
Rutgers, The State University of New Jersey-Newark   1991 — 1994
Bachelor of Science (BS)

Science High School

Experience
Daiichi Sankyo  December 2010 - Present
Oce North America   December 2008 - December 2010
Trend Communications LLC   January 2008 - December 2008

Skills
Sales Management, Sales Presentations, Sales, Cold Calling, Sales Operations, Cardiology, Selling, Solution Selling, Business Development, Healthcare, Account Management, Direct Sales, New Business Development, Sales Process, Sourcing, B2B, Leadership, Negotiation, Strategic Consulting, Salesforce.com, Pharmaceutical Sales, Strategic Planning

Education
Texas A&M University   2003 — 2007
Bachelor of Science, Wildlife Ecology and Conservation Management

Experience
Oce North America   June 2000 - December 2012
Regional Water Authority  March 1988 - June 2000
Tetra Pak  July 1985 - March 1988

Skills
Computer Maintenance, Dance - Zumba, Pricing, Sales Operations, Forecasting, Customer Satisfaction, Sales Management, New Business Development, Sales, Negotiation, Operations Management, Team Leadership, Contract Negotiation, Team Building, Business Development, Sales Process, Training Delivery, Computer Proficiency, Managed Print Services, Sales Presentations, Major Accounts, CRM, Document Imaging, Budgets, Selling, Cross-functional Team..., Digital Printing, Customer Retention, Training, Marketing Strategy, Outlook, Logistics, Cold Calling, Building Relationships, Process Improvement, Variable Data Printing, Competitive Analysis, Document Management, Salesforce.com, Inventory Management, Product Management, Marketing, Key Account Development, Print Management, Management

Education
Sacred Heart University   1980 — 1984
B.S., Business Administration / Marketing, Magna Cum Laude

Sacred Heart University   1976 — 1978
Associate of Science, Executive Secretarial Studies, 3.5

Experience
Lexmark  August 2010 - Present
Oce North America   January 2005 - August 2010
Océ North America  January 2003 - December 2005
Océ North America  March 1998 - December 2003

Education
University of Maryland College Park   1984 — 1988
1988, Behavioral Sciences

Experience
Soundwave, Inc.   June 2010 - Present
Ketchum Fire Department   December 2009 - October 2011
Oce North America   December 2008 - May 2009
Enterprise Rent-A-Car  November 2006 - August 2008
Ketchum Fire Department   July 2005 - November 2006
Scott USA  May 2005 - November 2006

Skills
Customer Relations, Excel, Microsoft Office, Market Planning, Account Management, PowerPoint, Sales Management, Management, Advertising, Sales, Social Media Marketing, Sales Operations, Marketing Strategy, Online Marketing, Marketing, Microsoft Excel

Education
Westwind School of Aeronautics   2002 — 2002
Pilot's License, Flight

University of Colorado Boulder   1997 — 2001
B.A., Political Sciences

Experience
GE  June 2013 - June 2014
UBS  August 2012 - April 2013
GENPACT LLC  March 2012 - August 2012
Oce North America   November 2011 - March 2012
Macy's  November 2009 - December 2011
GE Capital Real Estate  May 2011 - August 2011
World Wrestling Entertainment  January 2011 - May 2011

Skills
PowerPoint, Outlook, SAP, Vlookup, Access, TM1, Macro, Pivot Tables, Visio, Microsoft Word, Warehouse Lending, Business Process..., Certified Green Belt, Pricing Analysis, Corporate FP&A, Revenue Forecasting

Education
University of Connecticut-Stamford   2015 — 2017
Master of Business Administration (MBA), Finance and Real Estate

University of New Haven
Bachelor of Science Finance, Minor Accounting

Experience
MetLife  June 2011 - Present
American Society of Training & Development - Chicago Chapter Board of Directors   May 2010 - December 2011
The General Board of Pension and Health Benefits   September 2008 - June 2011
Delete   2009 - 2009
Oce North America   July 2002 - September 2008
Oce North America   March 2004 - July 2006
Oce North America   June 2002 - March 2004

Skills
Instructional Design, SAP, Organizational..., Captivate, Leadership Development, Training, Coaching, Performance Management, Adult Education, E-Learning, Talent Management, Onboarding, Team Building, Employee Engagement, Organizational..., Change Management, Blended Learning, Learning Management, Training Delivery, Leadership, Career Development, Workshop Facilitation, Project Management, Soft Skills, Needs Analysis, Human Resources, Program Management, Performance Consulting, Employee Training

Education
Roosevelt University   2005 — 2008
Masters, Training and Development

University of Illinois at Urbana-Champaign
Bachelor of Science

Experience
Xerox - The Document Group  May 2014 - Present
Office Depot  October 2011 - March 2014
Office Depot  April 2011 - March 2014
Oce North America   January 2006 - June 2011
Oce Printing Systems  May 1997 - January 2006
Xerox Corporation  January 1989 - April 1997
Xerox  February 1983 - December 1989

Skills
Account Management

Education
University of Maryland College Park   1977 — 1981
B.S., Marketing

Experience
Supermicro  September 2015 - Present
YP  July 2013 - June 2015
Kerio Technologies  October 2011 - November 2012
B-Stock Solutions  July 2010 - December 2010
OCE NORTH AMERICA   February 2009 - January 2010
CBEYOND  January 2008 - August 2008
MOSAIC  February 2007 - December 2007

Skills
Marketing, Sales, Selling, CRM, Lead Generation, Solution Selling, New Business Development, Marketing Strategy

Education
San Francisco State University, College of Business   2004 — 2007
Bachelor of Science, International Business

Experience
Canon U.S.A., Inc.   January 2014 - Present
OCE North America   January 1998 - Present
Cole-Parmer  January 1996 - January 1998
DSC Logistics  January 1993 - January 1996

Skills
Servers, ITIL, Active Directory, Security, VMware, Disaster Recovery, SharePoint, Data Center, Windows Server, Virtualization, Troubleshooting, Microsoft SQL Server, Network Security, Cloud Computing, Windows 7, XP, Software Documentation, High Availability, IT Operations, Management, Technical Support

Education
Roosevelt University   1990 — 1995

Experience
Tavares Middle School   July 2014 - Present
Concord Law School of Kaplan University  July 2012 - Present
Mount Dora High School   August 2013 - June 2014
Kaplan University  September 2009 - August 2013
Mcfatter Vocational Technical Center   February 2012 - July 2013
Oce North America   March 2007 - September 2009
Xerox Corporation  December 1987 - February 2006

Skills
Public Speaking, Account Management, Salesforce.com, Customer Service, Strategic Planning, Social Media, B2B, Sales Management, Team Building, Marketing, Sales, Microsoft Excel, Marketing Strategy, Spanish, Negotiation, Team Leadership, Microsoft Office, PowerPoint, Research, Management, Public Relations, Contract Negotiation, Leadership Development, Business Development

Education
Kaplan University   2013 — 2013
Masters of Art in Teaching

North Carolina State University
B.A., English

University of Detroit Mercy
undergraduate

Experience
Oce North America   Executive Sales DirectorOce Wide Format Printing Systems1995 - Present

Education
New York University

Experience
Lowe's Companies Inc.   January 2015 - Present
Lowe's Companies, Inc.   June 2013 - Present
First Aviation Services Inc./ Landmark Aviation   January 2012 - January 2013
First Aviation Services, Inc.   May 2009 - January 2012
Henise Tire Corp.   June 2008 - November 2008
Purcell Tire & Rubber Co.   November 2007 - January 2008
Oce' North America  January 2007 - November 2007
Goodyear Tire & Rubber Co.   April 2001 - June 2006
Dunlop Tire Corp.   February 1979 - March 2001

Skills
Operational Planning..., Account Management, Product Quality, Facility and Crew..., Team Facilitation and..., Client Relationship and..., Public speaking, Program Management, Customer Service, Sales, Training, Public Speaking, Strategic Planning, Leadership, Microsoft Office, New Business Development

Education
Middlesex County College
Associate of Applied Science Degree, Hotel, Restaurant and Institutional Management

Experience
Oce North America   August 2006 - Present
Oce North America   May 2000 - August 2006
Georgetown Hospital; Guyana   July 1983 - September 1985

Skills
Document Management, Account Management, Direct Sales, Solution Selling, Sales Process, B2B, Direct Mail, New Business Development, Customer Satisfaction, Sales Management, Digital Printing, Sales, Team Building, Trade Shows, Pre-press, Cold Calling, Product Marketing, Customer Service, Cross-functional Team..., Operations Management, Six Sigma, Team Leadership, Selling, Salesforce.com, Sales Operations, Lead Generation, Customer Retention

Education
The University of Manchester   1995 — 1998
Teaching Certification, Elementary School Education

College of Science   1975 — 1979
BSC, Microbiology

Experience
Crocs, Inc  2009 - Present
Oce North America   2006 - 2009
Invensys  2002 - 2006
Required Tech   2001 - 2002
Dictaphone Corporation  1995 - 2001
Brooke Group Ltd   1988 - 1994
Private Practice  1983 - 1988

Skills
Corporate Governance, Mergers & Acquisitions, Employment Law, Licensing, Intellectual Property, Contract Negotiation, Strategic Planning, Strategy, Talent Management, Succession Planning, Reorganisation, Public Company..., Leadership Development, Board Governance, Human Resources, Executive Management, Restructuring, International Business, Organizational..., Acquisition Integration, Negotiation, Change Management, Business Strategy, Employee Relations, Leadership

Education
New York University School of Law   1980 — 1983
j.d., law

Tufts University   1976 — 1980
Bachelor of Arts (B.A.), French, International Relations

The American School of Paris   1974 — 1976
High School

Experience
Smith & Nephew  October 2009 - Present
Oce North America   October 2007 - October 2009
Pitney Bowes  October 1996 - December 2002

Skills
Sales Operations, Account Management, Direct Sales, Sales Process, Cold Calling, B2B, New Business Development, Selling, Sales, Business Development, Key Account Management, Management, Sales Management, Sales Presentations, Salesforce.com, Solution Selling

Education
Sacred Heart University   2000 — 2003
BS, International Business

Experience
Bankwell Financial Group, Inc.   October 2014 - Present
Quinnipiac Bank & Trust Company   March 2011 - Present
NewAlliance Bank  June 2009 - March 2011
Oce North America   September 2004 - October 2008
Wiggin and Dana LLP  July 2001 - September 2004
Perman & Green   July 1990 - June 1998
stauffer chemical company  1982 - 1985

Skills
Access, Administration, Administrative..., Customer Satisfaction, Employee Benefits, Invoicing, Management, Outlook, Purchasing, Software Documentation, System Administration, Teamwork, Time Management, Travel Arrangements, Administrative..., Office Management

Education
Sacred Heart University   1981 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Sacred Heart University   1981 — 1984
Associates, Secretarial Science/Marketing

Experience
RealPage, Inc.   October 2014 - Present
First Advantage Resident Screening (formerly LexisNexis Resident Screening)   January 2014 - October 2014
CoStar Group  June 2013 - January 2014
Infor  June 2012 - April 2013
Yardi Systems, Screening and Insurance   September 2009 - June 2012
Standard Register  March 2008 - September 2009
ConferencePlus  April 2007 - February 2008
Xerox Corporation  August 2004 - December 2006
Oce North America   October 1999 - July 2004
IKON Office Solutions  April 1996 - July 1998

Skills
New Business Development, Public Sector, Sales Process, Sales, Enterprise Software, Multi-family, Trade Shows, Social Networking, SaaS, Team Leadership, Sales Operations, Salesforce.com, Management, B2B, Strategy, Selling, Leadership, Account Management, Solution Selling, Team Building, Cross-functional Team..., Strategic Planning, Commercial Real Estate, Lead Generation, Customer Satisfaction, Managed Services, Direct Sales, Business Development, Marketing, Cold Calling, CRM, Software Industry, Sales Presentations

Education
University of Alabama at Birmingham   1983 — 1988
Bachelors, Marketing

University of Alabama at Birmingham   1983 — 1988
Bachelor of Science (B.S.), Marketing

Experience
Canon, Inc.   January 2013 - Present
Oce North America   January 2010 - January 2013
Oce  January 2008 - July 2009
Oce  January 2005 - January 2008
Oce  January 2004 - January 2005
Procter & Gamble  1984 - 1993

Skills
Strategy, Management, Direct Sales, B2B, Inkjet, Pricing, Budgets, Sales, Marketing, Cross-functional Team..., Digital Printing, Wide Format Printing, Solution Selling, Printers, Selling, Major Accounts, Trade Shows, Sales Process, Managed Print Services, Account Management, Sales Operations, Salesforce.com, Packaging, Variable Data Printing, Document Imaging, Print Management

Education
Minnesota State University, Mankato   1977 — 1981
BA, Business

Minnesota State University, Mankato
Bachelor's degree, Business Administration and Management, General

Experience
Canon Solutions America  June 2011 - Present
Oce North America   June 2011 - December 2012
USHERWOOD Office Technology  June 2011 - September 2011
IKON Office Solutions  February 1995 - November 2008

Skills
Managed Print Services, Variable Data Printing, Document Imaging, Digital Printing, Print Management

Education
Mohawk Valley Community College   1984 — 1987
business

Experience
Oce Printing Systems  Senior Account ExecutiveCanon Solutions AmericaJanuary 2013 - Present
Oce Document Printing Systems  2004 - Present
Oce  2004 - Present
OCE' North America  2004 - Present
Pitney Bowes (Imagistics) Fax Division   1985 - 2000
Pitney Bowes (Facsimile Division)   1985 - 2000
Pitney Bowes  1985 - 2000

Skills
Consultative Selling, Sales Management, Account Management, Digital Printing, New Business Development, Solution Selling, Cold Calling, Direct Sales, National Account..., B2B, Customer Retention, Managed Print Services, Sales Operations, Sales Process, Sales Presentations, Salesforce.com, Selling, Major Accounts, Key Account Management, Sales, Lead Generation, Customer Satisfaction, Variable Data Printing, Photocopier, Document Imaging, Print Management, Document Management, Printers, Managed Services, CRM, Marketing Strategy, Channel, National Accounts, Forecasting, Contract Negotiation, Pricing, Building Relationships, Enterprise Software, Key Account Development, Team Building, Professional Services, P&L Management, Cross-functional Team..., Product Marketing, Channel Partners, Marketing, Strategic Partnerships, Direct Marketing, Wide Format Printing, Scanners

Education
Ohio University
BSC, Business, Communications

Experience
Oce North America   January 2008 - Present
Oce  2008 - Present
Canon Business Solutions  2002 - 2007

Education
University of Houston

Experience
Anthem College  January 2013 - March 2013
IKON Office Solutions a RICOH Company  November 2009 - November 2011
Lincare Holdings Inc.  November 2008 - June 2009
OCE' North America  February 2008 - November 2008

Education
Missouri State University   2003 — 2007
Bachelor of Science, Psychology

Experience
bedgear  May 2013 - Present
Sleepy's, The Mattress Professionals   March 2011 - April 2013
Marx Entertainment   August 1994 - July 2009
Oce North America   January 2008 - May 2009
Chris Kibbe Productions   May 2003 - January 2008
The Hartford  November 1993 - August 2000

Skills
Sales Operations, Sales, Customer Satisfaction, Merchandising, Customer Service, Retail, Sales Process, Training, New Business Development, Sales Presentations, Selling, Strategy, Building Relationships, Sales Management, Coaching, Direct Sales, Team Building, CRM, Leadership, Audio Engineering, Songwriting, Entertainment, Account Management, Recruiting, Team Leadership, Applicant Tracking..., Educational Leadership, Education, Training Delivery, Instructor-led Training, Public Speaking, Keynote Speaking, Motivational Speaking, Cold Calling, Customer Retention, Employee Training, Management, Marketing, Profit, Retail Sales, Social Networking, Store Management

Education
Springfield Technical Community College   1991 — 1993
Associates Degree, Telecommunications Technology, Filmmaking, Broadcasting

Experience
Oce North America   September 1979 - March 2013

Education
North Central College
Bachelors, Psychology

Experience
Really Good Stuff, Inc.   March 2011 - Present
Oce North America   November 2002 - March 2011
Modem Media  1996 - 2002
Grolier  1994 - 1996
Primary Source Media, a Thomson Company   1987 - 1994
J William Hope & Company, CPA's   1984 - 1987

Skills
Consolidation, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Leadership, Management, Internal Controls, Accounts Payable, Accounting, Income Statement, Fixed Assets, Managerial Finance, Financial Analysis, P&L, Budgets, Cash Management, Account Management, Process Improvement

Education
Quinnipiac University - School of Business
BS Accounting

Sacred Heart University
MBA

Experience
Oce North America   April 1999 - Present
Northwest (Promotion)   April 1999 - Present
Oce North America   April 1999 - March 2010
Oce North America   April 1999 - March 2010
Oce North America   December 2001 - November 2003
Azon  August 1989 - March 1999
Azon Corporation  January 1989 - January 1999

Education
The University of Texas at Arlington   1974 — 1978
Bachelor's Degree, Finance

Experience
State of Alabama Department of Revenue  June 2012 - Present
State of Alabama Department of Human Resources  November 2010 - June 2012
Oce' North America  April 2010 - November 2010

Education
Tuskegee University   2005 — 2009
Bachelor of Science, accounting

Experience
Great West Financial  July 2013 - Present
Oce North America   1995 - December 2012

Skills
Oracle 9i, Microsoft Office, Outlook, Lotus Notes, Process Improvement, Invoicing, Customer Satisfaction, Account Reconciliation, Accounts Receivable, Forecasting, Office Administration, Oracle, 10 Key, General Ledger, Accounts Payable, Financial Reporting, Access, Software Documentation, Analysis, Microsoft Excel, Payroll, Customer Service, Office Equipment, PeopleSoft, Accounting, SAP, Inventory Management, Budgets, Spreadsheets, Account Management, Administrative..., Data Entry, Training, Teamwork, Adobe Acrobat, Time Management, Office Management

Education
Michigan State University   1979 — 1983
Bachelor of Communications, Advertising