Ricoh USA
Industry: Electronics company
DescriptionThe Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company. It was founded by the RIKEN zaibatsu on 6 February 1936 as Riken Sensitized Paper. Ricoh's headquarters are located in Ricoh Building in Chūō, Tokyo. Customer service: 0330 123 0311 Headquarters: Ōta, Tokyo, Japan Revenue: 2.063 trillion JPY (Year ended March 31, 2018) Subsidiaries: Ricoh Japan, Savin, Ricoh Canada,
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Ricoh USA Employees
GoDaddy February 2014 - Present
Dun and Bradstreet Credibility Corp. June 2013 - August 2013
Ricoh USA August 2012 - May 2013
Charles Schwab January 2012 - August 2012
Fidelity Investments September 2008 - January 2012
Fidelity Investments September 2008 - April 2009
Elephant Bar October 2006 - August 2008
Applebee's May 2003 - September 2006
Keva Juice April 2001 - April 2003
Skills
Microsoft Word, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Outlook, Lotus Notes, DOS, NICE Call Recording, SharePoint, Oracle Applications, CLAS, HRIS Database Management, Sage Abra HRMS, PowerPoint, CRM, Call Centers, Analysis, Communication, Customer Satisfaction, Customer Service, Management, Teamwork, Training, Sales, Quality Assurance, Leadership
Education
The University of New Mexico - Robert O. Anderson School of Management 2002 — 2006
Bachelor of Business Administration, Marketing Management
Ricoh USA August 2012 - Present
Hewlett-Packard October 2006 - August 2012
Client Consultant - JES Tech October 2005 - October 2006
Client - Parsons Brinkerhoff / FEMA Housing Project October 2005 - September 2006
Conn's HomePlus July 2005 - October 2005
Xerox - AMO 2000 - 2003
Skills
Electronics Repair, Electro-mechanical, Software Installation, Hardware, Field Service, Troubleshooting, Computer Repair, Windows, Printers, Test Equipment, Networking, Technical Support, HP, Computer Hardware, Laptops, Servers, Disaster Recovery, BMC Remedy, Windows XP, Help Desk Support, Team Building
Education
Texas State Technical College Waco 1981 — 1983
Associates Degree, Electronic Amusement Equipment
Texas Tech University
Computer Science
Ricoh USA November 2012 - Present
Ricoh USA May 2005 - November 2012
Skills
Financial Reporting, Information Technology, Auditing, Accounting, Programming, Internal Controls, Financial Accounting, Internal Audit, Financial Analysis, IFRS, Project Management, Tax, External Audit, Sarbanes-Oxley Act, Assurance, GAAP, US GAAP, Due Diligence, Financial Modeling, Corporate Tax, CPA, Income Tax, Corporate Finance, Java, Unix, Microsoft SQL Server, Oracle SQL Developer, Public Speaking
Education
Strayer University (VA) 2012 — 2015
Master's Degree, Network and System Administration/Administrator
University of Phoenix 2009 — 2012
Bachelor's degree, Information Technology
University of Southern Mississippi 2000 — 2004
Bachelor's degree, Biological and Physical Sciences
KYOCERA Document Solutions America, Inc. July 2015 - Present
Ricoh USA October 2014 - June 2015
Ricoh USA April 2013 - September 2014
Kyocera Document Solutions America March 2011 - March 2013
IKON Office Solutions January 2010 - March 2011
Ricoh Americas Corporation March 2005 - December 2009
Ricoh Americas Corporation November 1999 - February 2005
Skills
Document Imaging, Sales Process, Direct Sales, Sales Management, New Business Development, Business Strategy, Strategic Communications, Contract Negotiation, Government Contract..., B2B, Major Accounts, Sales, Enterprise Software, Key Account Management, Salesforce.com, Cold Calling, Sales Operations, Selling, Managed Print Services, Sales Presentations, Professional Services, Account Management, Management, Change Management, Marketing Strategy, SaaS, Pricing
Education
University of Alabama 1985 — 1987
MAcc, Accounting
University of Alabama at Birmingham 1983 — 1985
BS, Marketing
Ricoh-USA January 1980 - Present
Skills
Ricoh, Account Management, Cold Calling, Digital Imaging, Customer Service..., Customer Service, Digital Printing, Direct Sales, Document Imaging, Document Management, Fax, Field Service, HP, Major Accounts, Managed Print Services, Office Equipment, Organizational..., Performance Metrics, Photocopier
Education
San Francisco State University 1973 — 1978
Bachelor of Arts, Radio & Television - Audio Recording
Sacred Heart High School 1969 — 1973
Paychex January 2013 - Present
Ricoh Americas Corporation September 2011 - November 2012
Ricoh USA January 2008 - September 2011
IKON Office Solutions January 2006 - January 2008
IKON Office Solutions 2004 - 2005
IKON Office Solutions 2003 - 2003
IKON Office Solutions 2001 - 2002
IKON Office Solutions 1997 - 2000
Xerox Corporation July 1988 - January 1997
Skills
Communication, Public Speaking, Business Acumen, Full P&L Responsibility, People Development, Energizing Teams, Managing and Measuring..., Business Planning, Managing Information, Hiring and Staffing, Performance Management, Confidence, Delivering Results, Taking Initiative, Sizing Up People, Engaged Leadership, Strategic Planning, Organizing Work, Sales Process Management, Territory Management, Salesforce.com, Sales Presentations, Major Accounts, Managed Print Services, Sales Process, Solution Selling, Document Imaging, Leadership, Sales Management, Sales, Sales Force Development
Education
Shippensburg University of Pennsylvania
Bachelor of Science, Business Administration & Marketing
Palace Entertainment May 2013 - October 2013
Ricoh USA August 2010 - November 2012
Ricoh USA July 2009 - August 2010
Ricoh USA September 2008 - July 2009
TD BANK February 2006 - May 2008
The Body Shop November 2003 - August 2005
Skills
Lotus Notes, Quality Control, Customer Service, Process Improvement, Troubleshooting, Microsoft Excel, PowerPoint, Oracle Applications, Internal Audit, Quality Auditing, Public Speaking, Customer Satisfaction, Microsoft Word, Accounts Receivable, Analysis, CRM, Management, Leadership, Invoicing, Quality Assurance
Education
Stockton University 2004 — 2008
BA, Psychology
Ricoh USA April 2006 - Present
Robison Tire Company Inc. August 1991 - April 2006
Skills
Document Imaging, Managed Print Services, Photocopier, Document Management, Major Accounts, Solution Selling, Account Management, Sales, B2B, Sales Process, Managed Services, Customer Satisfaction, Direct Sales, Commissioning, Friendly Personality, Work Winning, Salesforce.com, Positive Energy, Sales Presentations, Cold Calling, Complex Sales, Ricoh
Education
The University of Southern Mississippi 1984 — 1986
B.S.B.A., Banking and Finance
Jones County Junior College 1982 — 1984
RICOH USA February 2013 - Present
GlassHouse Systems November 2009 - January 2013
IBM August 2007 - March 2009
Skills
Solution Selling, SaaS, Business Process..., Process Improvement, Management, Strategy, Enterprise Software, Integration, Change Management, Document Management, Analysis, Training, Professional Services, CRM, Cloud Computing, Consulting, Account Management, Sales, Salesforce.com, Sales Process
Education
Syracuse University 2003 — 2007
Bachelor of Science (BS), Dual Major in Marketing and Entrepreneurship
Christian Brothers Academy
High School
LegalShield July 2012 - Present
Consultant 2012 - Present
Ricoh USA 2011 - 2012
Ricoh Americas Corporation 2006 - 2011
Ricoh Printing Systems of America, Inc. 2004 - 2006
Hitachi Printing Solutions America, Inc. 2002 - 2004
Hitachi Koki Imaging Solutions (formerly Dataproducts Corporation) August 2000 - September 2002
Skills
Project Planning, Technical Support, ERP, Contract Management, Project Management, Process Improvement, Business Analysis, Microsoft Office, Program Management, Customer Service, Team Building, Team Leadership, Account Management, Vendor Management, Operations Management, Microsoft Excel, Data Analysis, Service Management, Third Party Vendor..., Communication Skills, Enterprise Software, Software Documentation, Business Strategy, Leadership, System Administration, Training, Customer Satisfaction, Negotiation, Access, Testing, Sales, Sales Operations, Process Scheduler, Business Process..., Salesforce.com, Human Resources, CRM, Networking, Cross-functional Team..., Time Management, Professional Services
Education
UCLA Extension 2012 — 2013
Graduate Certificate Program In Project Management
University of Redlands 1982 — 1984
Management Graduate Program
University of California, Santa Barbara 1976 — 1980
Master of Arts (M.A.), Public/Applied History, 3.8
University of California, Los Angeles 1971 — 1975
Bachelor of Arts (B.A.), History & Political Science, 3.45
Ricoh USA July 2013 - Present
Ricoh USA January 2011 - July 2013
Ricoh USA (IKON Office Solutions) October 2006 - December 2010
Boston Scientific Corporation January 2003 - September 2006
IKON Office Solutions March 2002 - January 2003
IKON Office Solutions October 2000 - March 2002
IKON Office Solutions May 1996 - October 2000
Skills
Managed Print Services, Sales Process, Customer Retention, Sales, Professional Services, Major Accounts, Document Imaging, Cold Calling, Solution Selling, Sales Operations, Account Management, Key Account Management, Sales Force Development, Managed Services, Direct Sales, Selling, Salesforce.com, SaaS, Document Management, B2B, Sales Presentations
Education
Presbyterian College 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Ricoh USA July 2007 - Present
Olive Garden 2001 - 2010
Garfields Restaurant and Pub July 1995 - June 1999
L.M. Berry and Company December 1993 - June 1995
PIP Printing & Marketing January 1990 - November 1993
Skills
Microsoft Office, Government, Policy, Management, Leadership, Research, Project Management, Public Speaking, Customer Service, Team Building, Training, Sales, Process Improvement, Strategic Planning, Print Management, Digital Printing, Mail Management Services, Microsoft Excel, Program Management
Education
Sandhills Community College
Ricoh USA April 2015 - Present
Ricoh Americas Corporation April 2015 - June 2015
Ricoh Americas Corporation March 2014 - April 2015
Surge Staffing January 2013 - April 2014
ABS Business Systems January 2012 - November 2012
Oce February 2011 - January 2012
Skills
Staffing Services, Staff Management, Temporary Staffing, Sales Management, Sales, Permanent Placement, Account Management, Applicant Tracking..., Cold Calling, Consulting, Customer Service, Hiring, Interviews, Management, Talent Acquisition, Sourcing, Recruiting, New Business Development, Technical Recruiting, Training, Temporary Placement, Solution Selling, Salesforce.com, Sales Process, Strategic Planning, Direct Sales, Managed Services, Document Management, Leadership, Team Building, Sales Operations
Education
SUNY Cortland 1990 — 1994
Bachelor's degree, History and Secondary Education
Ricoh USA March 2012 - Present
Ricoh Americas Corporation August 2007 - February 2012
Victory Pharma July 2007 - August 2007
Skills
Account Management, Cold Calling, Salesforce.com, Selling, Strategy, Sales Operations, Solution Selling, Direct Sales, Sales Process, Sales, B2B, Sales Presentations, Management, Sales Management
Education
University of Kansas 2003 — 2007
Bachelor's degree, Communication Studies
Ricoh Americas Corporation September 2013 - Present
Ricoh USA March 1998 - October 2013
Ricoh-IKON 2002 - 2011
BellSouth July 1979 - July 1994
Skills
Solution Selling, Professional Services, Sales Process, Document Management, Enterprise Software, Enterprise Content..., Document Imaging, Sales Presentations, Pre-sales, Software Industry, Business Process, Strategic Partnerships, Strategic Planning, Leadership, Salesforce.com, SaaS, Direct Sales, Managed Print Services, Major Accounts, Selling, Complex Sales, Cold Calling, Sales Operations, Managed Services, Cloud Computing, Document Capture, Account Management, Channel Partners, CRM, Scanners, Kofax, OCR, Customer Retention, Lead Generation, Business Development, Partner Management, New Business Development, Sales Management, Integration, Strategy, Business Analysis, Management, Disaster Recovery, Information Technology, Cross-functional Team..., Hands-on Training, Enterprise Architecture, Business Process..., RFP, Vendor Management
Education
The University of Georgia 1975 — 1979
Bachelor of Business Administration (BBA), Accounting and Finance
First Presbyterian Day School 1970 — 1975
General
UNC Greensboro August 2014 - Present
Ricoh USA December 2009 - August 2014
Xerox Corporation September 2000 - November 2009
Skills
Graphic Design, Photography, Process Improvement, Six Sigma, Account Management, Outsourcing, Operations Management, Cross-functional Team..., Management, Digital Printing, Managed Print Services, Document Management, Project Management, Team Leadership, Vendor Management, Customer Service, Program Management, Team Building, Change Management, Leadership, Microsoft Office
Education
University of North Carolina at Greensboro 1998 — 2000
Bachelor of Arts, English
Rockingham Community College 1996 — 1998
College Transfer, Varied
Ricoh USA February 2009 - Present
IKON Office Solutions May 2006 - February 2009
IKON Office Solutions January 2004 - May 2006
Exult July 2000 - May 2003
McLeodUSA March 1999 - July 2000
Kinko's August 1996 - March 1999
Sam Houston State University September 1994 - May 1996
Skills
Process Improvement, Training, CRM, Team Building, Performance Management, Strategic Planning, Budgets, Business Process, Six Sigma, Business Analysis, Software Documentation, Vendor Management, Data Analysis, Microsoft Office, Account Management, Customer Satisfaction, Project Management, Operations Management, Management, Forecasting, Leadership, Visio, Team Leadership, Time Management, MS Project, Call Centers, Recruiting, WebEx, Business Process..., Public Speaking, Dispute Resolution, Customer Service, B2B, Jive SBS, Analysis, Change Management, Project Planning, Coaching, Oracle Applications, Team Management, Cross-functional Team..., Microsoft Excel, Disaster Recovery, Lotus Notes, Invoicing, Customer Retention, Social Media
Education
Sam Houston State University 1991 — 1996
BFA, Communications
Pine Tree High School 1988 — 1991
Media, Communications and Publishing
App Annie September 2015 - Present
Experian Data Quality January 2013 - August 2015
Ricoh USA May 2012 - January 2013
Stockton Thunder March 2012 - April 2012
MCOL June 2011 - April 2012
Stockton Thunder August 2011 - February 2012
Skills
Social Media, PowerPoint, Salesforce.com, Microsoft Excel, Social Media Marketing, Microsoft Office, Project Management, Research, Marketing Strategy, Account Management, Public Speaking
Education
University of California, Riverside 2007 — 2011
Business Adminstration, Marketing
Ricoh USA November 2013 - Present
Bogart Designs June 2013 - Present
Ricoh USA December 2010 - November 2013
Cool Running Hospitality Supply LLC July 2008 - December 2010
Sherwin Williams June 2007 - July 2008
Sherwin Williams June 2007 - July 2008
RadioShack October 2003 - June 2007
Modern Marketing Concepts April 2006 - August 2006
Skills
Photoshop, Facebook, Twitter, Tumblr, Microsoft Office, HTML, Flash Animation, Quickbooks, Account Management, Document Management, Managed Print Services, Management, Marketing, Sales, Sales Management, Sales Process, Cold Calling, Sales Presentations, Direct Sales
Education
University at Buffalo 2002 — 2006
Bachelor of Science (B.S.), Marketing
Omnicare Inc. January 2015 - Present
Ricoh USA February 2014 - January 2015
McKesson June 2012 - January 2014
Cotton Ancillary, LLCSummer 2011 May 2011 - August 2011
Consulting Solutions International June 2008 - July 2008
Preston Ridge Pediatrics June 2005 - June 2007
Skills
Analysis, Training, Troubleshooting, Analytics, Research, Healthcare Information..., Microsoft Office, Microsoft SQL Server, SAP CRM, HBI Applications, Knova, StarTeam, Software Documentation, Oracle, Visio, Customer Relations, Direct Sales, Customer Engagement
Education
University of Alabama 2008 — 2012
Bachelor of Business Administration, Management; Health Care Management
Alpharetta High School2004-2008 2004 — 2008
Oxford University Press 2014 - Present
Ricoh USA 2010 - 2014
K. Russo Associates 2007 - 2010
Realogy Holdings Corp. 2005 - 2006
ProAct Technologies 2000 - 2004
Bank of Tokyo-Mitsubishi UFJ 1997 - 2000
Canon Business Solutions 1989 - 1997
Skills
Talent Acquisition, Employee Relations, Human Resources, Onboarding, Talent Management, Recruiting, Deferred Compensation, Applicant Tracking..., College Recruiting, Leadership, HRIS, Performance Management, Succession Planning, Workforce Planning, Management, Employee Engagement, Strategy, Personnel Management, Employee Benefits, Organizational..., HR Policies, Leadership Development, Benefits Administration, Interviews, Training, HR Consulting, Team Building, Coaching, Strategic Planning, Organizational..., New Hire Orientations
Education
State University of New York at Stony Brook
B.A., English
Randstad January 2015 - Present
Arise Virtual Solutions Inc. December 2012 - Present
Ricoh USA March 2013 - July 2014
GEICO January 2011 - March 2013
Target November 2007 - January 2011
Skills
Customer Service, Food Service, Restaurants, Food, Food & Beverage, Restaurant Management, Inventory Management, Catering, Menu Development, Microsoft Office, Event Planning, Hospitality, Cooking, Microsoft Excel, Culinary Skills, Sales, Microsoft Word, Event Management, Social Media, Team Building
Education
Southern New Hampshire University 2014 — 2016
IMBA, International Masters in Business Administration, Entrepreneurial and Small Business Operations
Middle Georgia Academy of Real Estate 2015 — 2015
Pre-Licensing, Real Estate
Fort Valley State University 2006 — 2010
Liberal Studies: Spanish, Liberal Arts and Sciences/Liberal Studies
Universidad de Costa Rica 2009 — 2009
Not Applicable, Spanish Language and Literature
Ricoh-USA July 2014 - Present
Ricoh USA May 2010 - Present
Proven Business Systems November 2007 - April 2010
McShane's Business Solutions March 2002 - October 2007
Minolta Corporation August 1988 - March 2001
Skills
Managed Print Services, Document Imaging, Solution Selling, Cold Calling, Major Accounts, Sales Process, Photocopier, Direct Sales, Selling, Salesforce.com, Account Management, B2B, Team Management, Customer Satisfaction, Sales Management, Sales Presentations, Document Management, Sales Operations, Digital Printing, Sales, Customer Retention, Managed Services, Sales Force Development, Key Account Management, Professional Services, Lead Generation, Trade Shows, CRM, New Business Development, Business Development, Qualifying Prospects, Channel Partners, Software Industry, SaaS, Print Management, Selling Skills, Enterprise Software, Complex Sales, Deal Closure, Variable Data Printing, Outside Sales, Scanners, Strategic Partnerships, Key Account Development, Enterprise Content..., Multi-channel Marketing, P&L Management, Printers, Ricoh, National Accounts
Education
St. Joseph's College (IN) 1980 — 1984
Bachelors, Communications, Business
Ricoh USA 1983 - Present
Education
Renton Technical College 1981 — 1983
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Ricoh USA April 2015 - Present
Teriel Closing Solutions March 2013 - October 2013
State Farm Insurance 2009 - 2010
State Farm Insurance (For independent agent) 2008 - 2009
Citifinancial 2007 - 2008
American Brokers 2006 - 2006
Countrywide Home Loans 2003 - 2006
Skills
Microsoft Excel, Presentation Design, Access, Visual Basic, Computer Network..., Flash, Administrative...
Education
Solano Community College 2011 — 2013
Associate of Science (A.S.), Computer and Information Sciences and Support Services, 3.27
Solano Community College 1991 — 1995
Associate of Arts (AA), Journalism, 3.16
Ricoh USA October 2007 - Present
Boulder Ridge Day Camp June 2007 - August 2007
Farmington, CT Public Schools August 2006 - June 2007
Smith College Campus School August 2006 - December 2006
Smith-Northampton Summer School Program July 2006 - August 2006
Smith College August 2003 - August 2006
Smith College Campus School January 2006 - May 2006
IKON Office Solutions (now Ricoh USA) December 2002 - August 2003
Honda Financial Services February 2000 - December 2002
Skills
Copy Editing, Microsoft Office, Customer Service, Outlook, Team Building, Strategic Planning, Creative Writing, Public Speaking, Management, Sarbanes-Oxley Act, Lotus Notes, Records Management, Finance, Process Improvement, Writer/Author/Poet, Data Entry, Doculex, Fundraising, Editing, Time Management, Teaching, Microsoft Excel, Program Management, Event Management, Proofreading, Access, Training, PowerPoint, Microsoft Word, Research
Education
Smith College 2004 — 2006
Masters, Education and Child Study
University of Massachusetts, Amherst 1995 — 1998
BA, Journalism and Women's Studies
DaVita Heathcare Partners September 2015 - Present
DuPont June 2014 - August 2014
Ricoh USA October 2012 - June 2013
Top Tier Advisors LLC June 2012 - March 2013
United States Marine Corps May 2011 - May 2012
United States Marine Corps May 2007 - May 2012
United States Marine Corps August 2010 - May 2011
United States Marine Corps July 2009 - November 2009
United States Marine Corps June 2008 - July 2009
Skills
Security Clearance, Military, DoD, Command, Intelligence Analysis, Operational Planning, Afghanistan, Intelligence, Force Protection, Mechanical Engineering, Sales, Entrepreneurship, Analysis, Exceptional People..., Counterintelligence, Interagency Coordination, Top Secret, Leadership, Policy, Organizational..., Emergency Management
Education
University of Virginia - Darden Graduate School of Business Administration 2013 — 2015
Master of Business Administration (M.B.A.)
United States Naval Academy 2003 — 2007
Bachelor of Science (B.S.), Mechanical Engineering
Ricoh USA December 2013 - Present
BCC Research January 2013 - December 2013
Canon Business Solutions February 2011 - January 2013
Sharp Business Systems February 2006 - January 2011
Coeco Office Systems January 2005 - February 2006
IKON Office Solutions September 1990 - December 2004
Skills
Managed Print Services, Solution Selling, Cold Calling, Major Accounts, Direct Sales, Account Management, B2B, Sales Operations, Sales Management, Sales Process, New Business Development, Document Imaging, Sales, Salesforce.com, Customer Retention, Lead Generation, Selling, Key Account Management, Coaching, Sales Presentations, Competitive Analysis, Business Development, CRM, Professional Services, Contract Negotiation, Photocopier, SaaS, Customer Satisfaction, Team Building, Product Marketing, Leadership, Strategy, Market Planning, Negotiation, Market Research, Start-ups, Business Strategy, Marketing Strategy, Forecasting, Management, Strategic Planning, Online Marketing, Business Planning, Document Management, Team Leadership, Recruiting, Customer Service, Managed Services, Strategic Partnerships
Education
Richard Stockton College of New Jersey
Bachelor's degree, Business Management
Trenton State College (The College of New Jersey)
JK Moving Services - Commercial Business Unit May 2014 - Present
Ricoh USA February 2008 - May 2014
Oxford & Associates, a division of On Assignment July 2007 - January 2008
Oce Business Services October 2006 - June 2007
Office Movers, Inc. March 2004 - April 2006
Oce Wide Format Printing Systems May 1993 - March 2004
Minolta Business Systems October 1991 - April 1993
Skills
Business Development, Sales, Process Improvement, Solution Selling, Cold Calling, Direct Sales, Account Management, New Business Development, Sales Management, Sales Operations, Major Accounts, Management, Sales Process, Training, Leadership, Team Management, Project Management, B2B, Selling, Sales Presentations, SaaS, Customer Retention, Lead Generation, Strategic Planning, Salesforce.com, Customer Service, Managed Print Services, Managed Services, Key Account Management, Strategy, Contract Negotiation, Team Building, Team Leadership, CRM, Professional Services, Marketing, Customer Satisfaction, Document Management, Negotiation, Operations Management, Strategic Partnerships, Budgets, Marketing Strategy, Enterprise Software, Coaching, P&L Management, Mentoring, Channel Partners, Logistics, Cross-functional Team...
Education
The George Washington University 2003 — 2005
MBA, Business Administration, Management and Operations
The Catholic University of America 1987 — 1991
PhB, School of Philosophy
Ricoh USA September 2013 - Present
IKON Office Solutions October 2006 - September 2013
Information Builders July 1994 - July 2006
Skills
Financial Analysis, Customer Service, Technical Recruiting, Recruiting, Training, Microsoft Office, Finance, Operations Management, Team Building, Accounts Payable, Account Management, New Business Development, Cold Calling, Document Management, Sales, Performance Management, Salesforce.com, Payroll, Process Improvement, Document Imaging
Education
City University of New York-Queens College 1970 — 1975
Queens College 1970 — 1975
Bachelor of Arts (B.A.), Theatre
Ricoh USA July 2014 - Present
American Friends of Jerusalem Sober House September 2013 - December 2013
Trump National Golf Course July 2008 - August 2011
Raritan Valley Pharmacy June 2008 - September 2008
Skills
Strategic Communications, Microsoft Excel, Microsoft Word, PowerPoint, Social Media
Education
Rutgers Business School 2012 — 2014
Rutgers University, Rutgers Business School 2012 — 2014
Bachelors of Science, Marketing, 3.1
Raritan Valley Community College
Associates of Arts Degree, Business Liberal Arts
Ricoh USA 2015 - Present
Education
Towson University
Bachelor's degree, Business Administration and Management, General
Ricoh USA June 2007 - Present
Skills
Solution Selling, Managed Print Services, Document Imaging, Sales Process, Salesforce.com, Major Accounts, Direct Sales, Cold Calling, Account Management, Professional Services, SaaS, Sales Management, Document Management, Managed Services, New Business Development, Selling, Sales, Business Development, Scanners, Management, Team Building, Strategic Planning, Customer Service, Sales Operations, Sales Presentations
Education
Roanoke College 1994 — 1998
Bachelor's Degree
Ricoh USA June 2012 - Present
FiberTower, Inc September 2006 - November 2011
T-Mobile December 2005 - August 2006
Cingular Wireless November 1996 - December 2005
Ericsson, Inc January 1996 - November 1996
NEXTEL Communications February 1994 - December 1995
Cellular One July 1992 - January 1994
NYNEX Mobile Communications Company September 1989 - June 1992
Western Union Corp November 1987 - September 1989
Skills
Ethernet, IP, Network Design, Microwave, DWDM, Fiber Optics, Cellular Communications, GSM, SS7, SQL, Telecommunications, GPRS, Visual Basic, UMTS, Unix, Perl, STP, RNC, TDMA, XML, Crystal Reports, Unix Shell Scripting, Documentum, MySQL, Ksh, TDM, Switches, Routers, CDMA, Carrier Ethernet, HTML, JavaScript, Input Accel, Electronic Document, Document Management, ETL, Granite, Ericsson, E911, IP Networking, Tellabs, Cellular, AMPS, Document Imaging, OCR, PHP4/5, Java, CSS
Education
Stevens Institute of Technology 1984 — 1987
BEEE, EE
Stevens Institute of Technology 1983 — 1987
Bachelors, Electrical Engineering
Ricoh USA September 2013 - Present
Computing on Demand January 2000 - Present
Mountain Tae Kwon Do September 1987 - Present
Ricoh Americas Corporation January 2011 - September 2013
IKON Office Solutions September 2009 - January 2011
IKON Office Solutions May 2005 - September 2009
Staples February 2004 - June 2005
Skills
Windows 7, NAS, Windows Server, Windows XP Professional, Wordpress, HTML + CSS, Microsoft Office, Photoshop, Wordpress Design, Dreamweaver, Android, Mac OS X, FrontPage, Cute FTP, Filezilla, Linux, VMware ESX, VMware Workstation, Graphic Design, cPanel, Articles, XP, OS X, HTML, Managed Print Services, Enterprise Software, Web Content, iSCSI, Active Directory, Motherboards, Apple, iPad, Windows 8, Microsoft Exchange, IMAP, SMTP, Solution Selling, Computer Hardware, Selling, Scanners, Software Installation, Printers, Document Management, Servers, Windows, Print Management, Document Imaging, Technical Support, CRM, Enterprise Content...
Education
Warren County Community College 2005 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Rowan University 1996 — 1997
Computer Science
Ricoh USA November 2011 - Present
Ricoh America's August 1996 - Present
United Stationers Supply Co January 1994 - January 1996
US Navy, Regular and Reserves January 1980 - January 1995
Mediq PRN January 1992 - January 1994
IKEA January 1990 - January 1992
Skills
Supply Chain, Warehousing, Inventory Management, Budgeting, Warehouse Management, 3PL, WMS, Supply Chain Management, Logistics Management, Inventory Control, Process Improvement, Cost Reduction, Shipping, Management, Procurement, Customer Service, Building Relationships, Budgets, Forecasting, Contract Negotiation, Logistics, Operations Management, Sales Operations, New Business Development
Education
State University of New York at New Paltz 1977 — 1980
Bachelor's degree, Political Science and Government, 3.7
Tottenville High School 1971 — 1975
General Academic
Ricoh Business Solutions March 2005 - Present
Ricoh USA March 2005 - Present
American Express June 2002 - October 2004
FedEx Services October 1989 - June 2002
Xerox June 1984 - September 1988
Skills
Managed Print Services, Document Imaging, Solution Selling, Strategic Sales, Sales Process, Salesforce.com, Direct Sales, Complex Sales, Document Management
Education
Rutgers, The State University of New Jersey-New Brunswick 1979 — 1983
Bachelor's degree, Sociology
Ikon Office Solutions Managed the print facility.Assistant ManagerNORC at the University of ChicagoMay 2012 - May 2013
Ricoh USA December 2011 - April 2012
Diamond Management & Technology Consultants February 2007 - November 2011
Deloitte Consulting 2002 - 2011
Deloitte February 2004 - February 2007
Skills
Team Leadership, Microsoft Office, Document Management, Microsoft Word, Management, Process Improvement, PowerPoint, Business Process..., Operations Management, Project Management, Program Management, Strategic Planning, Account Management, Budgets, Customer Service, Leadership, Purchasing, Microsoft Excel, Outlook, Troubleshooting
Education
Able Career Institute 2014 — 2014
Certifications: CompTia Network +, CCENT, CCNA, IT Networking and Support
Southern Illinois University, Carbondale 1981 — 1986
Bachelor's Degree, Technical Studies
MLK High School
H.S. Diploma
Ricoh USA May 2010 - Present
IKON Office Solutions December 2008 - May 2010
IKON Office Solutions December 2006 - December 2008
Education
Shippensburg University of Pennsylvania 2002 — 2005
BS, Psychology
Ricoh USA April 2013 - Present
Ricoh USA May 2012 - April 2013
Visual Ventures October 2009 - July 2011
Washington Mutual March 2008 - March 2009
JPMorgan Chase (formerly WaMu) 2008 - 2009
Safeco Insurance 1997 - 2008
Ikon Document Services January 1994 - April 1997
Skills
Fleet Management, Analysis, Procurement, Databases, Service Delivery, SOX, Deployment, Catalogs, Internal Controls, Requirements Analysis, Internal Audit, Integration, SQL Server, Planning, SAS70, Strategic Sourcing, Contract Management, Supply Chain Management, Supply Chain, Direct Mail, Financial Analysis, SQL, Compliance, Financial Reporting, Outsourcing, Supplier Management, Contract Negotiation, Cost, Negotiation, ITIL, Inventory Management, Service Management, IT Service Management, SLA, Data Analysis, Vendor Management, Project Planning, Process Improvement, Leadership, Business Process..., Project Management, Program Management, Business Analysis, Customer Service, Strategy, Management, Business Process
Education
Spokane Falls Community College 1981 — 1985
AAS, Advertising Graphic Design
Ricoh USA July 2013 - Present
IKON Office Solutions 2009 - June 2013
Konica Minolta July 2008 - May 2009
Danka Office Imaging January 1997 - June 2008
Eastman Kodak 1991 - 1996
Eastman Kodak 1984 - 1991
Skills
Digital Printing, Color Management, Variable Data Printing, Software Implementation, Document Imaging, Printing Systems...
Education
The Ohio State University 1981 — 1984
College of Engineering, Bachelor of Science in Computer and Information Science
University of Chicago
Undergraduate Common Core
Ricoh USA September 2011 - Present
Clearpointe Technology April 2011 - September 2011
DISC 2010 - 2010
IKON 2007 - 2010
BusinessWorld 2005 - 2007
NetGain Technology 2003 - 2004
Datamax Micro 2000 - 2003
Education
University of Arkansas at Little Rock
Bachelor of Business Administration, Marketing
SunTrust Bank February 2012 - Present
TCMP HEALTH SVC INC June 2010 - November 2011
Fairy Godmothers 2009 - July 2011
Freelance Print Buyer August 2009 - July 2010
Ricoh USA December 2008 - June 2009
AmeriComm LLC January 2005 - December 2008
Various April 1999 - March 2008
USPS May 1995 - January 2005
AmeriComm Direct Marketing June 1994 - July 1996
Dolan International March 1993 - March 1994
Skills
Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Budgets, Microsoft Office, Training, Direct Mail, Outlook, Team Building, Marketing Strategy, Social Media Marketing, Sales, Marketing, Advertising, Operations Management, Direct Marketing, Public Speaking, PowerPoint, Process Improvement, Social Media, Data Entry, Access, Market Research, Marketing Communications, Social Networking, Recruiting, Business Planning, Coaching, Team Management, Salesforce.com, Event Planning, Forecasting, Program Management, Public Relations, Leadership, Project Coordination, Leadership Development, Healthcare, System Administration, Management, Project Planning, Event Management, Negotiation, Business Development, New Business Development, Lead Generation, Account Management, Human Resources, Time Management
Education
Tidewater Community College
Associates Degree, Science
Cayenne Medical November 2014 - Present
Ricoh USA February 2014 - September 2014
Mayan Ranch May 2004 - February 2014
Skills
Microsoft Word, Social Media, Customer Service, PowerPoint, Sales, Time Management, Leadership, Event Planning, Social Networking, Marketing, Social Media Marketing
Education
Texas A&M University 2008 — 2013
Bachelor of Arts (B.A.), English
Ricoh USA May 2014 - Present
Ricoh USA May 2011 - May 2014
IKON Office Solutions October 2006 - May 2011
Skills
Variable Data Printing, Color Management, Print Production..., Document Management, Digital Printing, Sales Management, Sales Presentations, Sales Process, Solution Selling, Direct Sales, Document Imaging, Managed Print Services, Salesforce.com, Photocopier, Cold Calling
Education
Rochester Institute of Technology 1980 — 1984
Bachelor of Science (BS), Printing and Applied Computer Science
Ricoh USA April 2015 - Present
Ricoh USA April 2009 - Present
IKON Office Solutions April 1992 - April 2009
Fujitsu April 1989 - April 1992
Skills
Solution Selling, Cold Calling, Sales Process, Direct Sales, Photocopier, Territory Management, Salesforce.com, Sales Presentations, Sales Management, B2B, Account Management, Major Accounts, Managed Services, Document Imaging, Sales, Document Management, Selling, Professional Services, Sales Operations
Education
State University of New York College at Plattsburgh 1976 — 1980
BS, Business
Ricoh July 2013 - Present
Ricoh USA August 2007 - June 2013
mac-fusion January 2006 - August 2007
Imaging Plus, Inc. November 2002 - December 2005
Verio September 2000 - September 2001
IKON Office Solutions January 1997 - August 2000
Skills
Strategy, Account Management, Start-ups, Managed Services, Selling, Program Management, Project Management, Security, Integrated Marketing, Business Analysis, Document Management, Digital Printing, Variable Data Printing, Network Security, Solution Selling, Document Imaging, Key Account Management, Cold Calling, Professional Services, B2B, CRM, Managed Print Services, Salesforce.com, Print Management, Graphic Arts, Sales Process, Sales Management, New Business Development, Marketing Strategy, Marketing Communications, Team Building, Sales Operations, Sales
Education
University of California, Santa Barbara 1991 — 1995
Marina, Huntington Beach CA 1986 — 1990
Ricoh USA March 2008 - Present
IKON Office Solutions July 2000 - March 2008
IKON Office Solutions October 1998 - July 2000
IKON Office Solutions July 1996 - October 1998
Barkley Filing Supplies June 1994 - July 1996
Education
The University of Georgia 1991 — 1994
BSED
Ricoh USA June 2014 - Present
ITT Technical Institute October 2011 - Present
Eupen Cable USA January 2004 - April 2011
CopyCon March 2002 - December 2005
CDS Office Technologies January 2001 - March 2002
Skills
Contract Negotiation, Wireless, Cellular Communications, Direct Sales, Telecommunications, Wireless Networking, Business Development, Sales Management, Solution Selling, Management, Networking
Education
ITT Technical Institute 2002 — 2006
Bachelor of Science, Data Communication Systems Technology
University of Central Missouri 1995 — 2000
Social Studies - teaching cert.
Cheyenne Mountain High School 1986 — 1988
New Hartford High School 1975 — 1986
Dealer Tire October 2013 - Present
Ricoh USA September 2011 - October 2013
MINI of Louisville April 2010 - September 2011
Tafel Motors Mercedes-Benz 2007 - 2010
Tafel Motors Mercedes-Benz January 2006 - December 2007
Tafel Motors Mercedes-Benz 2002 - January 2006
IKON Office Solutions September 1998 - January 2002
IKON Office Solutions 1999 - 2000
Konica Minolta Business Solutions U.S.A., Inc. 1996 - 1998
Scantron 1993 - 1996
Skills
Negotiation, Strategic Planning, Customer Service, Consultative Selling, Sales Management, Automotive Sales, Automobile, Key Account Management, Major Accounts, Sales Operations, Customer Satisfaction, Marketing Strategy, Sales Process, Sales, Salesforce.com, Selling, Solution Selling, Operations Management, Document Management, Process Improvement
Education
NADA Dealer Candidate Academy 2005 — 2006
Trinity High School
University of Alabama
BA, English, minor Criminal Justice
FedEx Office January 2014 - Present
Ricoh-USA June 2012 - January 2014
CarMax October 2011 - June 2012
Color-Pak January 2009 - August 2010
The Gym LLC January 2004 - December 2006
Millipore Corporation Microelectronis Division August 1996 - June 1999
Skills
New Business Development, Business Development, Marketing Strategy, Sales, Strategic Planning, Negotiation, Customer Service, Online Advertising, Marketing, Business Strategy, Account Management, Entrepreneurship, Management, Sales Operations, Selling
Education
University of California, San Diego 1991 — 1995
BA Psychology, Psychology, Philosophy
St. Mary's High School 1987 — 1991
Stanberry & Associates June 2014 - Present
Red Clay Landscaping 2008 - Present
Neopost 2003 - 2008
Ricoh USA 2000 - 2003
IKON Office Solutions 1994 - 1999
Xerox 1990 - 1993
Skills
Account Management, Product Marketing, Selling, Negotiation, Direct Sales, Business Development, Marketing, P&L Management, Sales Management, Strategic Planning, New Business Development, Sales Operations, Sales, Team Building, Marketing Strategy
Education
Texas Tech University
Business
The University of Texas at Arlington
BBA, Marketing
Ricoh USA April 2012 - Present
IKON Office Solutions, A Ricoh Company December 1996 - April 2012
IKON Office Solutions December 1996 - March 2012
Skills
Document Management, Solution Selling, Cold Calling, Direct Sales, Account Management, Sales Management, New Business Development, Sales, Forecasting, Negotiation, Contract Negotiation, Strategic Planning, Coaching, Selling, Customer Service, B2B, Management, Team Leadership, Major Accounts, CRM, Salesforce.com, Document Imaging, Vendor Management, Sales Presentations, Managed Print Services, Sales Process, SaaS, Customer Satisfaction, Recruiting, Managed Services, Sales Operations, Key Account Management, Professional Services, Business Development, Enterprise Software, Strategic Partnerships, Ricoh, Channel Partners, Photocopier, Cloud Computing, Customer Retention, Enterprise Content..., Team Building, Consultative Selling..., Variable Data Printing, Document Capture, Networking, Start-ups, Color Management, Value Selling
Education
The University of South Dakota 1988 — 1992
Bachelor of Science in Business Administration, Accounting
Ricoh-USA February 2015 - Present
ITT July 2010 - March 2012
Independent contractor December 2009 - May 2010
Virtua Health June 2009 - December 2009
Conner Partners April 2007 - April 2009
Constellation Energy June 2005 - May 2007
Nova Solutions 2001 - 2005
Cap Gemini Ernst & Young 1994 - 2001
CSC 1985 - January 1994
Skills
Change Management, Leadership Development, Organizational..., Employee Engagement, Program Management, Survey Design, Communications Strategy, Training & Development, Management Consulting, Talent Development, Internal Communications, Talent Management, Organizational..., Strategy, Strategic Planning, Performance Management, Leadership, Training, Succession Planning, Strategic Communications, Employee Training, Coaching, Business Process..., Talent Acquisition, Onboarding, Business Transformation, Business Strategy, Consulting, Human Resources, Project Management, Executive Coaching, Organizational Design, Employee Benefits, Workshop Facilitation, Personnel Management, Business Process
Education
The George Washington University 1980 — 1990
MA, Human Resource Development
Wilson College 1969 — 1973
BA, Special Major: Early Modern European Civilization, circa 1000-1789
Ricoh USA July 1978 - Present
DeCoursey Business Systems July 1978 - January 1995
Skills
Variable Data Printing, Leadership, Document Imaging, Document Management, Cold Calling, Salesforce.com, Managed Print Services, Print Management, B2B, Sales Management, Offset Printing, Sales Process, Solution Selling, Account Management, Customer Service, Major Accounts, Sales, Team Building, Direct Sales, Photocopier, Selling, Digital Printing
Education
The University of Kansas 1973 — 1977
Bachelor of Science, Journalism
Ricoh-USA April 2008 - Present
Ricoh Americas Corporation April 2008 - Present
Xerox Partner January 1984 - March 2008
Skills
Sales Management, New Business Development, Account Management, Customer Service, Sales
Education
The Ohio State University 1975 — 1979
Bachelor’s Degree, Industrial and Organizational Psychology
Verizon Wireless September 2015 - Present
Office Communications August 2014 - August 2015
L3 Technologies April 2010 - July 2014
Ricoh USA January 2008 - March 2010
IKON Office Solutions February 2007 - January 2008
Skills
Management, Sales, Proposal Writing, Leadership, Research
Education
Saint Leo University 1997 — 2001
Bachelor of Arts, Business Administration
Saint Leo University
Ricoh USA March 2013 - Present
BOOM Yogurt Bar August 2012 - March 2013
Corn Board Manufacturing, Inc. July 2010 - June 2012
Megastar Financial Corp. February 2009 - March 2010
CPH Trading LLC January 2008 - February 2009
National City Mortgage May 2005 - December 2007
PlainsCapital McAfee Mortgage September 2002 - April 2005
CyberTrader 1999 - 2002
Skills
Negotiation, Deals, New Venture Development, Business Development, Strategic Planning, Marketing Strategy, Product Marketing, Account Management, Consultative Selling..., Angel Investing, Fundraising, Interest Rate Risk..., Financial Modeling, Sales, Legal Documents, Litigation Support, Document Imaging, ESI Processing, Bloomberg Terminal, Mergers & Acquisitions, Cross-functional Team..., Start-ups, Investments, Marketing, Risk Management, Salesforce.com, Strategic Partnerships, Product Development, SaaS, Document Management, Professional Services, Solution Selling, Lead Generation, Sales Process, Direct Sales, Selling, Enterprise Software, Contract Negotiation, Strategy, CRM, Cold Calling, Sales Operations, B2B, Sales Presentations, New Business Development, Leadership, Finance, Customer Service, Team Building
Education
Texas Tech University - Rawls College of Business 1996 — 1999
BS
ChowNow May 2015 - Present
Edward Jones January 2014 - July 2014
Ricoh USA April 2009 - June 2013
Starbucks December 2007 - April 2009
Joe's Sports and Outdoors 2005 - 2007
Eddie Bauer 2000 - 2005
Skills
Account Management, Facilities Management, Managed Services, Customer Satisfaction, Customer Service, Team Building, Direct Sales, Vendor Management, Sales, CRM, Managed Print Services, Sales Management, Sales Process, Team Leadership, Salesforce.com, Sales Presentations, Invoicing
Education
Salt Lake Community College 1996 — 1998
Associates Degree, General
Hewlett-Packard May 2015 - Present
RICOH USA January 2009 - April 2015
Toshiba, April 2008 - December 2008
Canon Business Solutions February 1983 - March 2008
Canon / Astro Office Products 1983 - 1995
Skills
Solution Selling, Managed Print Services, Sales Process, Document Imaging, Salesforce.com, Recruiting, Team Leadership, Communication Skills, Major Accounts, Direct Sales, New Business Development, Sales Management, Leadership, Selling, Enterprise Software, Scanners, Digital Printing, Document Management, Mentoring, Managed Services, Variable Data Printing, Strategic Planning, CRM, B2B, Student Development, Sales, Cold Calling, Professional Services, Sales Operations, Business Development, Team Building, Account Management, Customer Retention, SaaS, Lead Generation, Software Industry, Key Account Management, Management, Channel Partners, Complex Sales, Ricoh, Qualifying Prospects, Sales Force Development, Strategic Partnerships, P&L Management, Deal Closure, Strategic Selling, Selling Skills, Building Relationships, Consultative Selling...
Education
University of California, Los Angeles
BA, Psychology
Loyola High School
Weichert, Realtors May 2015 - Present
Alex Bartlett Trio January 1988 - Present
KDI September 2013 - June 2014
Associated Imaging Solutions January 2013 - September 2013
Ricoh USA May 2011 - November 2012
Ricoh Business Solutions August 2005 - April 2011
Jolly's of Philadelphia 2002 - 2005
Alex's Jazz Underground 1999 - 2001
Chris' Jazz Cafe 1995 - 1999
Skills
Managed Print Services, Salesforce.com, Solution Selling, Sales Process, Major Accounts, Account Management, Document Imaging, Cold Calling, Sales Presentations, Sales Management, Direct Sales, B2B, New Business Development, Ricoh, Sales, Team Building, Customer Retention, Document Management, Print Management, Qualifying Prospects, Professional Services, Team Management, Management, Contract Negotiation, Customer Satisfaction, Leadership, Selling, Sales Operations, Managed Services, Cloud Computing, Selling Skills, Lead Generation, SaaS, Key Account Management, Enterprise Software, Software Industry, Photocopier, CRM, Product Marketing, Strategic Partnerships
Education
The University of the Arts 1990 — 1994
Music
Chi Fang Photography September 2003 - Present
RICOH USA July 1997 - September 2003
TRW Financial Systems, Inc March 1995 - July 1997
Skills
Portrait Photography, Program Management, Photography, Software Development, Advertising
Education
University at Buffalo 1990 — 1995
Ph.D, Computer Science, Digital Imaging
University of Science and Technology of China 1985 — 1987
MS, Vision and Cognitive Science
University of Science and Technology of China 1980 — 1985
BS, Computer Science
Ricoh USA March 2014 - Present
Panther Premium Properties LLC August 2008 - June 2015
Northern Merchant Services August 1997 - May 2009
Skills
Management, Strategic Planning, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Business Strategy, Sales, Marketing, Public Speaking, Team Building, New Business Development, Training, Marketing Strategy, Business Development, Research, Coaching
Education
State University of New York College at Potsdam
FIBERTOWN May 2015 - Present
Ricoh USA June 2012 - April 2015
IKON Office Solutions August 2008 - June 2012
IKON Office Solutions January 2007 - August 2008
IKON Office Solutions January 2001 - December 2006
Skills
Managed Print Services, Solution Selling, Sales, Direct Sales, Sales Operations, Salesforce.com, Sales Management, Business Development, Sales Process, Team Leadership, Selling, Customer Service, New Business Development, Leadership, Management, Consultative Selling, Digital Printing, Recruiting, Customer Relations, SaaS, Network Infrastructure, Enterprise Software, Leadership Development..., Strategic Leadership, Client Relations, Strategic Planning, Corporate Sales..., Solutions Marketing, Sales Presentations, Account Management
Education
Texas A&M University - Mays Business School 1996 — 2000
BBA, Management Information Systems
Ricoh USA May 2015 - Present
Ricoh Americas Corporation (Formerly IKON Legal Technology Services) 2009 - 2015
Ricoh Americas Corporation 2009 - 2015
IKON Office Solutions 1999 - 2006
Skills
Microsoft Office, Microsoft Excel, Team Management, Data Entry, Invoice Processing, Management, Purchase Orders, Internal Audit, Image Processing, Coaching, Client Services, Technology Services, Employee Training, Data Management, organizational skills, Ready Suite, Daptiv, PowerPoint, Microsoft Word, Adobe Acrobat, Access, Customer Service, Document Management
Education
Rhode Island College
Bachelor's Degree, Business Administration and Management, General
Rhode Island College
Bachelor of Science (BS), Business Administration and Management, General
ADP May 2014 - Present
ADP March 2013 - May 2014
Ricoh USA March 2011 - June 2012
Advantage Sales & Marketing January 2010 - March 2011
MRI Rancho Santa Margarita September 2006 - 2010
Skills
Staff Augmentation, Applicant Tracking..., Talent Management, Recruiting, Executive Search, Screening, College Recruiting, Hiring, Leadership, Technical Recruiting, Sourcing, Management, Temporary Placement, Cold Calling, Outsourcing, Sales, Building Relationships, Internet Recruiting, Staffing Services, Talent Acquisition, Account Management, Human Resources, Onboarding, Benefits Negotiation, Contract Recruitment, Networking, HRIS
Education
San Jose State University
BA, Speech Communications
First Data Corporation March 2015 - Present
Ricoh USA December 2013 - Present
Hernandez Office Solutions July 2012 - December 2013
Skills
Direct Sales, Sales Presentations, Exceptional People..., Highly responsible, Polite and professional, Positive Can-do Attitude, Punctual, Excellent Work Ethic, Motivated self-starter, Cold Calling, Account Management, Negotiation, Social Media Marketing, Email Marketing, Microsoft Excel, PowerPoint, Customer Service, Sales
Education
University of Puerto Rico-Rio Piedras 2007 — 2011
Bachelor's Degree, Social Science with a concentration in Psychology, Magna Cum Laude
Universidad de Salamanca 2010 — 2010
Student Exchange Program, Psychology
McLeod Software 2013 - Present
NaphCare, Inc. 2011 - 2013
Ricoh USA 2006 - 2011
Charter Communications 2003 - 2006
ITC^DeltaCom 1997 - 2003
Randstad 1995 - 1997
Skills
Employee Relations, HRIS, Succession Planning, Organizational..., Employee Engagement, Change Management, Executive Coaching, Executive Management, Labor Relations, Workforce Planning, Team Leadership, Cross-functional Team..., Risk Management, Benefits Administration, Sales Compensation, Workers Compensation, Diversity Training, Talent Management, Talent Acquisition, Strategic Planning, Outsourcing, Mentoring, Business Planning, 401k, Personnel Management, Employee Training, Payroll, Executive Development, Staff Retention, Training, HR Policies, P&L Management, Human Resources, Policy, Onboarding, Management, Leadership, Deferred Compensation, Positive Can-do Attitude, Performance Appraisal, Business Intelligence, Delivering ROI, Workflow Management, Talent Brand, Creative Strategy, Leading..., Engagement Management, Thought Leadership, Strategic Leadership, Technology Integration
Education
University of Alabama in Huntsville
BSBA, Human Resources (HR)
Ricoh USA February 2015 - Present
Imagine Multimedia Solutions, LLC May 2013 - December 2014
ADT Security Services, Corporate Office May 2011 - December 2013
Marketing Services of Central FL January 2008 - April 2011
Access e* Realty and Access e* Mortgage January 2003 - December 2007
Skills
Real Estate, Marketing, Sales, Investment Properties, Small Business, Commercial Real Estate, Short Sales, Training, Entrepreneurship, First Time Home Buyers, Sellers, Bank-owned Properties, Listings, Marketing Strategy, Insurance, Strategic Planning, SEO, Real Estate Transactions, Mobile Applications, Web Design, Brand Awareness, Bank Fraud, Consumer Marketing, Fraud Detection, Certified Fraud Examiner, Property, Multimedia, Consulting, Creative Solutions, Creative Writing, Social Media Marketing, Volunteering, Website Monetization, Merchant Services, IT Service Management
Education
Rollins College - Crummer Graduate School of Business 2015 — 2017
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Central Florida 1985 — 1989
BSBA, Business (Marketing)
TrendMD January 2015 - Present
Frontline Medical Communications August 2013 - September 2014
Dove Medical Press February 2012 - August 2013
Springer Healthcare Ltd June 2008 - January 2012
Ricoh USA January 2005 - June 2008
International Technidyne Corporation May 2002 - May 2004
MarketSource January 2000 - April 2001
Skills
New Business Development, Direct Sales, Account Management, Marketing Strategy, Online Publishing, Healthcare, Mobile Applications, Digital Media, Outside Sales, Sales Presentations, Pharmaceutical Industry, Medical Devices, Publishing, Management, Sales Management, Publications, Sales Operations, Marketing, Business Development, Strategic Planning, Salesforce.com, Leadership, Journals, Strategy, Sales, Contract Negotiation, Cold Calling, Market Research, Digital Marketing, Lead Generation, Product Marketing, CRM, Marketing Management, Social Media Marketing
Education
University of Phoenix 2001 — 2004
MBA
Rutgers, The State University of New Jersey-Newark 1995 — 1999
Bachelors of Science
East Brunswick High School 1992 — 1995
Konica Minolta Business Solutions U.S.A., Inc. March 2015 - Present
M-Files Corporation July 2013 - 2014
Ricoh USA February 2010 - June 2013
GlobalSCAPE 2008 - 2010
Thru 2006 - 2008
Vector ESP / MTM Technologies 2002 - 2006
Compuware Corporation 1997 - 2002
AutoTester 1992 - 1997
Skills
Sales, Professional Services, Product Management, Social Media, SaaS, Solution Selling, Channel, Sales Management, Enterprise Software, Salesforce.com, Sales Process, Cloud Computing, Direct Sales, Lead Generation, Account Management, Start-ups, Sales Presentations, B2B, Vendor Management, Content Management, Collaboration, Workflow, Recruiting, Mentoring, Electronic Content..., Document Management, Staff Development, Management, New Business Development, Competitive Analysis, Leadership, Customer Retention, Networking, Training, Marketing, Marketing Strategy, CRM, Consulting, Forecasting, Managed Services, Business Process, International Sales, Software Industry, Document Imaging, Channel Partners, Business Development, Managed Print Services, Product Marketing, Major Accounts, Enterprise Content...
Education
The University of Texas at Austin
Bachelor of Arts (B.A.), Political Science and Government
Ricoh USA September 2012 - Present
One Tribe Lacrosse August 2011 - August 2014
CGI Communications April 2009 - November 2010
Skills
Social Media Marketing, Social Media, Email Marketing, Lead Generation, Salesforce.com, Business Development, Cold Calling, Marketing, Sales Process
Education
State University of New York at Albany 2004 — 2008
BS, Communications/Marketing
Professional Management Enterprises (PME) December 2014 - Present
Traci Lynn Fashion Jewelry April 2014 - Present
Mary Kay Independent Business Owner November 2011 - Present
Ricoh USA June 2014 - November 2014
Just Marketing Inc (JMI) April 2013 - August 2013
St. Vincent Health (MICI-AHEC) March 2012 - August 2012
LumiNET Technology Solutions April 2011 - January 2012
RCR Technology Corporation January 2008 - November 2010
Sunshine Travel and Cruises/YTB Travel Network August 2006 - June 2009
AAFES June 1991 - September 1996
Skills
Customer Service, Cold Calling, Sales, Marketing, Recruiting, Networking, Human Resources, Temporary Placement, Outside Sales, Benefits Administration, Contract Management, Payroll, Small Business, Microsoft Excel, Strategic Planning, Budgets, Leadership, Nonprofits, Microsoft Office, Interviews, Management, CRM, Program Management, Training, Retail, Team Building, Hiring, Social Networking
Education
IUPUI 2011 — 2012
Graduate Certificate, Non Profit Management
Tuskegee University
Bachelor of Science, Marketing
Ricoh USA January 2000 - Present
Ricoh Business Solutions November 1989 - December 1999
Skills
Sales Presentations, Variable Data Printing, Managed Print Services, Sales Process, Major Accounts, Solution Selling, Account Management, Key Account Management, Direct Sales, Selling, Document Management, Print Management, Sales Management, B2B, Sales Operations, Photocopier, Salesforce.com, New Business Development, Cold Calling, Document Imaging, Business Development, Digital Printing, Sales, Sales Force Development, Professional Services, CRM, Managed Services, Strategic Selling, SaaS, Lead Generation, Enterprise Software, Customer Retention
Education
The University of Connecticut School of Business 1981 — 1985
BS, Marketing
Howard Bank Mortgage December 2014 - Present
RICOH USA June 2014 - October 2014
University of Maryland Baltimore County February 2013 - June 2014
Towson University Athletics January 2011 - January 2014
Johns Hopkins University February 2012 - February 2013
Skills
Event Management, Customer Service, Sports Marketing, PowerPoint, Word, Microsoft Office, Sports, Coaching, Athletics, Soccer, Sports Management, Leadership, Event Planning, Facebook, Management, Social Networking
Education
Towson University 2007 — 2011
Bachelor of Science (BS), Sport Management
Ricoh USA May 2010 - Present
Eva's Esthetics March 2007 - September 2009
Oce Business Services May 2001 - October 2005
Xerox Business Services October 1992 - April 2001
Skills
Process Improvement, Operations Management, Customer Service, Training, Human Resources, Sales, Customer Satisfaction, Strategic Planning, Account Management, Contract Negotiation, Team Building, Salesforce.com, Vendor Management, CRM, Sales Process, Management, Six Sigma, Leadership
Education
Santa Clara University 1973 — 1975
None, English and Math Course
South San Francisco High School 1973 — 1975
Dipolma, General Studies
Braintree Laboratories February 2015 - Present
Braintree Laboratories December 2013 - Present
Braintree Laboratories November 2012 - November 2013
Ricoh USA November 2011 - November 2012
IKON Office Solutions July 2010 - October 2011
IKON Office Solutions July 2010 - October 2011
IKON Office Solutions July 2006 - July 2010
Clear Channel Entertainment 2005 - 2005
Skills
Managed Print Services, Cold Calling, Major Accounts, Solution Selling, Sales Process, Account Management, Direct Sales, Salesforce.com, B2B, Sales Presentations, Ricoh, Qualifying Prospects, Sales Management, Selling, Sales, Sales Operations, New Business Development, Document Imaging, Customer Retention, Territory Management, Key Account Management, Selling Skills, Outside Sales, Document Management, CRM, Building Relationships, Key Account Development, National Accounts, Business Development, Pharmaceutical Sales, Pharmaceutical Industry, Competitive Analysis, Strategic Partnerships, Marketing, Market Development, Forecasting, Recruiting, Gastroenterology, Endoscopy, Deal Closure, Lead Generation, Complex Sales, Capital Equipment, Software Industry, Surgeons, Operating Room, Disposables, Product Launch, Urology, Sales Force Development
Education
Southeast Missouri State University 2002 — 2005
Bachelor of Science, Mass Communications, Advertising, & Graphic Design
John F. Kennedy High School 1998 — 2002
Ricoh-USA August 2009 - Present
IKON Office Solutions July 2004 - August 2009
Carlton Fields, P.A. November 1997 - June 2004
MCI June 1995 - November 1997
Skills
Litigation Support, Sanctions, IPRO, Legal Technology, Imaging, Trial Director, Digital Imaging, Litigation, Sanction, EDRMS, ESI
Education
University of South Florida 1992 — 1994
The University of Georgia 1989 — 1991
Ricoh Americas Corporation February 2014 - Present
Ricoh 2011 - January 2014
IKON Office Solutions February 2011 - April 2012
Ricoh USA March 2010 - March 2011
IKON Office Solutions September 2004 - September 2010
IKON Office Solutions September 1999 - April 2004
Skills
Consultative Selling, Sales Management, Document Management, B2B, Solution Selling, Digital Printing, Salesforce.com, Sales Process, Strategy, Selling, Major Accounts, Account Management, Professional Services, Managed Print Services, Sales Presentations, Sales, Forecasting, Direct Sales, Managed Services, Business Development, Cold Calling, Document Imaging
Education
Shippensburg University of Pennsylvania 1993 — 1999
Master's degree, Psychology
Masters
Ricoh USA July 2013 - Present
Ricoh Americas Corporation April 2013 - Present
Ricoh USA July 2010 - Present
IKON Office Solutions March 2010 - July 2010
IKON Office Solutions September 2007 - March 2010
Ketelsen Elementary School September 2004 - August 2007
Skills
Managed Print Services, Sales Operations, Solution Selling, Sales, Direct Sales, Salesforce.com, Business Development, Leadership, Management, Professional Services, Strategy, Sales Presentations, Program Management, Document Imaging, Cold Calling, Marketing, Training, Business Process, Sales Process, Major Accounts, Selling, Document Management, B2B, SaaS, Account Management, Enterprise Content..., Enterprise Software, Customer Satisfaction, SharePoint, Software Industry, Managed Services, CRM, Consulting, Customer Retention, Sales Force Development
Education
Texas A&M University 1997 — 2001
BS Journalism, Public Relations
Kairos: The Center for Religions, Rights, and Social Justice September 2014 - May 2015
Ricoh USA October 2009 - August 2013
Palmetto GBA January 2004 - September 2007
Skills
Creative Writing, Copy Editing, Proofreading, Microsoft Word, Software Documentation, Data Entry, Copywriting, Blogging, Microsoft Excel, Editing, Adobe Acrobat, Facebook, Social Networking, Technical Writing, Content Management, Microsoft Office, Leadership, Public Speaking, Nonprofits, Customer Service, Teaching, Event Planning, Community Outreach, Research
Education
The University of Chicago 2015 — 2020
Doctor of Philosophy (Ph.D.), Religious Ethics
Union Theological Seminary 2013 — 2015
Master of Arts (M.A.), Philosophy and Religious Studies
The Ohio State University 2007 — 2009
BA, English
Columbus State Community College 2004 — 2007
AA, English
Ricoh USA January 2013 - Present
Ricoh USA April 2011 - January 2013
Contractor for Holocene Energy January 2010 - December 2010
IBM Corp September 1978 - October 2009
Skills
Customer Service, Research, Strategic Planning, Negotiation, Management, Account Management, Territory Management, Inventory Management, New Business Development, Business Analysis, Business Strategy, Strategic Sourcing, Project Planning, Software Project..., Project Coordination, Software Solution Sales, Strategic Technology..., Business Development, Sales Force Development, Sales, Leadership, Selling, Business Intelligence, Pre-sales, Sales Management, Solution Selling, Enterprise Software, Cloud Computing, Professional Services
Education
Union University 1972 — 1976
BS, Business Administration, Management, and Marketing
Union University 1972 — 1976
Bachelor of Science (B.S.), Business Administration and Management, General
Ricoh USA March 2015 - Present
Xerox Corporation January 2012 - October 2014
Xerox Corporation December 1995 - December 2011
Oce July 1994 - December 1995
Digital Equipment Corporation 1981 - 1994
Skills
Digital Printing, Direct Sales, Marketing Communications, Sales, B2B, Sales Process, Cross Media Marketing, Strategy, Solution Selling, Management, Workflow, Selling, Account Management, Managed Print Services, Marketing, Cross Media, Workflow Automation, Sales Operations, Variable Data Printing, Product Development, Customer Service, Negotiation, Digital Imaging, Business Alliances, Sales Management, New Business Development, CRM, Customer Satisfaction, Salesforce.com, Go-to-market Strategy, Project Management, Networking, Key Account Management, Product Marketing, Cold Calling, Sales Presentations, Lead Generation, Print Management, Document Imaging, Trade Shows, Challenger Sales
Education
University of New Haven 1983 — 1988
Completed 1/2 Masters Business Admin, Marketing
Susquehanna University 1977 — 1981
Bachelors in Music Education, Music Education
Ricoh USA October 2007 - Present
Lanier Worldwide, Inc. February 2000 - August 2004
Danka Business Solutions August 1995 - December 1999
Education
Troy University 1986 — 1993
CBS, A Xerox Company April 2014 - Present
Ricoh USA September 2012 - April 2014
Foley Carrier Services March 2012 - June 2012
Liturgical Publications November 2011 - March 2012
Ingenix January 2011 - February 2011
Kamatics Corporation August 1997 - October 2009
Kamatics Corporation January 1997 - January 2009
Hallmark TotalTech December 1996 - August 1997
Hallmark TotalTech January 1996 - January 1997
Prophesy Transportation Solutions, Inc. December 1995 - November 1996
Skills
Troubleshooting, ERP, Customer Service, Process Improvement, Computer Hardware, Team Leadership, Customer Support, Software support, Technical Support, Field Service, 5S, Project Management, Cold Calling, System Administration, Call Centers, Windows, Software Installation, Time Management, Customer Satisfaction, Networking, Integration, New Business Development, Leadership, Analysis, Training, Help Desk Support, Business Process, IT Management, Operations Management, Hardware, IT Service Management, Management, Lead Generation, SharePoint, Inventory Management, Windows 7, Data Center, Change Management
Education
Post University 2009 — 2011
Bachelors, Management, 3.8
Post University 2009 — 2011
Bachelor of Science, Business Management
Computer Processing Institute 1988 — 1990
Diploma, Computer Electronics, 3.9
Ricoh USA January 2004 - April 2013
Decision One May 2000 - July 2003
Skills
Financial Analysis, Forecasting, Microsoft Excel, Analysis, Microsoft Office, Process Improvement, Accounting, Budgets, Financial Reporting, Customer Service, Account Reconciliation, Inventory Management, Oracle, CRM, Business Process..., Six Sigma, Sarbanes-Oxley, Contract Negotiation, Contract Management, Order Management, Computer Technology, Quality Assurance, Quality Auditing, Data Analysis, Document Management, Training, Performance Management, Dispute Resolution, Cross Functional Team..., Cross-functional Team...
Education
Texas A&M University 1999 — 2003
Bachelor's degree, Agricultural Economics
Pitney Bowes, Document Management Technologies Div March 2014 - Present
Pitney Bowes June 2010 - March 2014
RISO, Inc. July 2009 - April 2010
Ricoh USA April 2008 - July 2009
Videojet Technologies Inc September 1987 - March 2008
Skills
Account Management, Inkjet, Digital Printing, Solution Selling, Direct Mail, B2B, Direct Sales, Variable Data Printing, New Business Development, Sales Process, Sales, Product Development, Printers, Cross-functional Team..., CRM, Direct Marketing, Product Management, Print Management, Trade Shows, Product Launch, Pricing, Salesforce.com, Selling, Sales Presentations, Key Account Management
Education
Triton-College 1975 — 1977
Ricoh USA December 1999 - Present
Ricoh Americas Corporation December 1999 - Present
IKON Office Solutions October 1999 - April 2005
Stoneway Concrete June 1996 - January 1998
CNA September 1990 - December 1993
Skills
Cold Calling, Operational Execution, Sales Process, Managed Print Services, Business Analysis, Direct Sales, Photocopier, Document Imaging, Sales, Major Accounts, Time Management, Training, Document Management, Customer Service, Account Management, Management, Salesforce.com, Solution Selling
Education
New Horizons Computer Learning Center 1997 — 1998
Certificates
Renton Technical College 1997 — 1998
Certificate
Lake Washington High School 1983 — 1986
Publicis Touchpoint Solutions, Inc. March 2013 - May 2015
RICOH USA February 2011 - March 2013
Allstate Insurance Company November 2009 - February 2011
GE COMMERCIAL FINANCE March 2002 - June 2008
Skills
Microsoft Excel, Customer Service, Salesforce.com, Account Management, Microsoft Office, Leadership, Strategic Planning, Time Management, Invoicing
Education
The University of Georgia 2012 — 2012
Certificate, Paralegal
University of Phoenix 2006 — 2008
MBA, Business Administration
Virginia State University 1990 — 1995
BS, Psychology
Ricoh Americas Corporation October 2012 - Present
Ricoh Global Services April 2011 - Present
IKON Office solutions March 2005 - Present
IKON Office Solutions, a Ricoh business 1999 - Present
IKON Office Solutions, a Ricoh Company 2005 - April 2011
Ricoh USA 1999 - 2011
IKON Office Solutions 2006 - 2008
IKON Office Solutions January 2004 - December 2005
Education
State University of New York College at Potsdam 1995 — 1998
Ricoh Americas Corporation October 2008 - Present
Ricoh USA 2005 - Present
Ricoh USA 2001 - 2015
IKON Office Solutions 2000 - 2005
IKON Office Solutions 1996 - 2000
Skills
Managed Print Services, Sales Operations, Account Management, Solution Selling, Salesforce.com, Major Accounts, Sales Presentations, Business Development, B2B, Sales Process, Document Imaging, Professional Services, Direct Sales, SaaS, Selling, Lead Generation, Channel Partners, Cold Calling, CRM, Software Industry, Managed Services, Key Account Management, Sales, Leadership, Document Management, New Business Development, Enterprise Software, Cloud Computing, Sales Force Development, Complex Sales, Customer Retention
Education
Stephen F. Austin State University 1983 — 1988
Bachelor of Business Administration (B.B.A.), Accounting
AT&T June 2013 - Present
Symantec January 2013 - May 2013
Navistar Inc December 2010 - January 2013
Ricoh USA July 2008 - October 2010
IBM Global Services 2007 - July 2008
Fasco Motors. May 2006 - October 2007
Fasco Motors August 2004 - May 2006
Fasco Motors May 1999 - August 2004
Skills
Oracle Applications, Purchasing, Supply Chain, Supply Chain Management, Oracle, Business Process, Logistics, ERP, Oracle E-Business Suite, Project Management, Testing, Manufacturing, Integration, Project Planning
Education
The University of Texas at El Paso 1992 — 1998
Ricoh USA August 2011 - Present
Content Critical 2010 - August 2011
Lexmark Int'l January 2002 - August 2010
Lexmark International January 2002 - August 2010
Xerox Corporation 1997 - 2002
Skills
Managed Print Services, Solution Selling, Account Management, B2B, Sales Process, Direct Sales, New Business Development, Sales Management, Digital Printing, Selling, Print Management, Salesforce.com, Channel Partners, Direct Mail, Enterprise Software
Education
State University of New York College at Fredonia 1976 — 1981
nyack high school 1972 — 1976
Ricoh USA September 2014 - Present
Ricoh Americas Corporation August 2011 - Present
Ricoh USA, Inc. April 2013 - September 2014
RICOH U.S. August 2011 - April 2013
K-12 Education July 2005 - August 2011
Olathe Northwest High School August 2003 - July 2005
Blue Valley North High School August 2001 - August 2003
Skills
Document Imaging, Solution Selling, Salesforce.com, B2B, New Business Development, Account Management, Document Management, Enterprise Content..., Printers, Managed Print Services, Business Process, Cloud Computing, Selling, SaaS, Sales Process, Kofax, Sales Operations, Variable Data Printing, Pre-sales, Sales, Professional Services, Strategy, Sales Presentations, Cold Calling, Enterprise Software, Sales Force Development, Customer Satisfaction, SharePoint, Sales Management, Hardware, Major Accounts, Business Process..., Software Industry, Channel Partners, Managed Services, Direct Sales, Partner Management, Lead Generation, IT Solutions, Solution Architecture, Customer Retention, CRM, Networking, Ricoh
Education
Truman State University
MAE, Secondary Social Studies
Ricoh USA June 2015 - Present
Ricoh USA November 2012 - June 2015
The Johnny Rockets Group, Inc. April 2008 - November 2012
IKON Office Solutions September 1987 - April 2008
Skills
Employee Benefits, Compensation, Employee Relations, HRIS, Employee Handbooks, HR Policies, HR Business Partnering, HR Strategy, Risk Management, Training & Development, California Labor Law, Federal Employment Law, Senior Executive..., Budget Process, Personnel Management, Performance Appraisal, Deferred Compensation, Human Resources, Leadership, Talent Management, Employment Law, Employee Training, Recruiting, Training, Team Building, Onboarding, Employee Engagement
Education
University of California, Los Angeles 1984 — 1987
Bachelor of Arts (B.A.), Psychology
Lewan Technology July 2014 - Present
Ricoh USA June 2006 - July 2014
Skills
Account Management, Cold Calling, Sales Process, Solution Selling, Direct Sales, Salesforce.com, B2B, Selling, Sales Presentations, Sales Management, Sales Operations, Sales, New Business Development, SaaS, Professional Services, Cloud Computing, Enterprise Software
Education
University of Central Arkansas 1996 — 2001
Bachelor of Science (B.S.), Biology/chemistry
Ricoh USA May 2011 - Present
IKON Office Solutions January 2008 - April 2011
Fresenius Medical Care Crescent City Billing Group July 2005 - December 2007
Lowe's Home Improvement August 1995 - June 2005
Skills
Document Imaging, Managed Print Services, Sales Process, Cold Calling, Solution Selling, Document Management, Digital Printing, Variable Data Printing, Print Management, Professional Services, Color Management, SaaS, Major Accounts, Salesforce.com, Wide Format Printing, Print On Demand, Printers
Education
Southeastern Louisiana University 1997 — 2003
Bachelor's Degree, Accounting
RICOH USA October 1992 - Present
RICOH USA October 1992 - Present
WVIP Radio February 1979 - October 1982
Skills
Managed Print Services, Document Management, Direct Sales, Solution Selling, Account Management, Training, Sales Process, Document Imaging, Sales, Cold Calling, Management, Salesforce.com, Sales Management
Education
St. Francis University 1969 — 1973
Ricoh-USA Print Production SpecialistRicoh USA1992 - Present
Education
St. Cloud State University 1986 — 1990
Business, Marketing
St. Cloud State, Business Degree
Ricoh USA April 2015 - Present
SoundShore Logistics 2010 - 2014
World Yacht Clippers Baseball 2009 - 2014
IKON Document Services 2009 - 2010
SiteLogic 2008 - 2009
Merrill Legal Solutions September 2007 - 2008
DocuServe 1999 - 2007
Skills
Sales Management, Document Management, New Business Development, Litigation Support, Account Management, Document Imaging, Solution Selling, Cold Calling, Sales Presentations, Lead Generation, Sales, Sales Process, Direct Sales, Marketing Strategy, Leadership, Salesforce.com, Customer Service, Professional Services, Managed Services, Outsourcing, SaaS, Public Speaking, B2B, Training, Strategic Planning, Sales Operations, Contract Negotiation, Selling, Enterprise Software, Marketing
Education
Saint Leo University
Paychex March 2014 - Present
Ricoh USA April 2013 - March 2014
Ricoh Business Solutions April 2012 - March 2014
Associated Transport July 2010 - March 2012
Bay Camera Company February 2002 - April 2009
The MONY Group January 2001 - December 2001
Skills
Sales Management, Account Management, Leadership, Recruiting, Business Development, Team Building, Lead Generation, CRM, Cold Calling, New Business Development, Microsoft Excel, Sales, Time Management, Management, Strategic Partnerships, Goal Oriented, Forecasting, Business Planning, Customer Service, Strategic Planning, Customer Satisfaction, Marketing, Customer Retention, Microsoft Office, Marketing Strategy, Financial Reporting, Advertising, Networking, Selling, Negotiation
Education
The University of Georgia
Bachelor of Arts, Economics
Ricoh USA May 2014 - Present
Ricoh USA May 2011 - May 2014
IKON Office Solutions October 2006 - April 2011
Konica Minolta Business Solutions U.S.A., Inc. January 2004 - September 2006
Pictorial Offset Corporation June 1998 - January 2004
Scitex America January 1992 - January 1995
Skills
Digital Printing, Pre-press, Managed Print Services, Variable Data Printing, Account Management, Major Accounts, Document Imaging, Print On Demand, Color Management, Solution Selling, Sales Management, New Business Development, Sales Process, Sales, Cold Calling
Education
Rochester Institute of Technology 1980 — 1984
BS, Printing and Applied Computer Science
Natick High School
Natick High School
Ricoh USA September 2011 - Present
Appalachia Business Communications March 2010 - September 2011
Appalachia Business Communications August 2007 - March 2010
WVLT-TV August 2005 - August 2007
Skills
Sales Management, Coaching, Sales Operations, Cold Calling, Sales, Sales Process, Direct Sales, Management, Training, Human Resources, Customer Service, Account Management, B2B, New Business Development, Solution Selling, Salesforce.com, Sales Presentations, Team Building, Business Development, Strategic Planning, Key Account Management, CRM, Customer Retention, Team Leadership, Lead Generation, Document Management, Marketing, Managed Print Services, Professional Services, Customer Satisfaction
Education
University of Tennessee-Knoxville 2001 — 2004
B.S., Advertising
The Ohio State University 1999 — 2001
Eggers Industries September 2014 - Present
Kwik Trip, Inc. July 2014 - Present
Bergstrom Automotive January 2013 - June 2013
Ricoh USA October 2011 - December 2012
Infinity Brand Solutions April 1998 - January 2012
Midwest Merchandising April 1998 - April 2011
Plasite Protective Coatings October 1996 - March 1998
Work Adjustment Services June 1991 - August 1994
Education
St. Norbert College 1992 — 1996
Bachelor, Science
Ricoh USA January 2015 - Present
Shellpoint Mortgage October 2012 - January 2015
Shellpoint Mortgage October 2012 - January 2015
Accountemps March 2012 - October 2012
Litton Loan Servicing March 2009 - October 2011
Accountemps September 2007 - March 2009
Action Handling Systems August 2006 - September 2007
Consumer Access June 1998 - January 2004
Skills
Microsoft Word, Microsoft Excel, Microsoft Outlook, Genesys Dialer System, Type 45 wpm, 10-key alpha and..., Collections and..., loss mitigation..., Internet Explorer, Outlook, Customer Service, Filing, Team Building, Payroll
Education
Texas Southern University 1997 — 1999
Humble High School 1994 — 1997
General Studies
Administration of Justice Texas Southern University
Humble High School
Diploma
Ricoh USA November 2013 - Present
Ricoh USA November 2013 - Present
Local.com Corporation January 2011 - January 2013
Glory USA, Inc. January 2009 - March 2010
Automated Gaming Technologies, Inc 2010 - 2010
Glory USA, Inc. July 2001 - February 2009
De La Rue 1996 - 2000
Brandt, Inc. 1991 - 1996
Skills
Sales, Solution Selling, Account Management, Negotiation, Selling, New Business Development, Sales Process, Sales Management, B2B, Product Management, Key Account Management, Direct Sales, Cold Calling, Salesforce.com, Strategic Planning, Product Marketing, Strategic Partnerships, Lead Generation, Leadership, Management, SEM, Online Advertising, Online Marketing, Strategy, Marketing Strategy, SEO, CRM, Marketing, Customer Acquisition, Email Marketing, Business Development, E-commerce, Start-ups, Mobile Marketing, Digital Marketing, Direct Marketing, PPC, Team Leadership, Customer Retention, Sales Presentations, Sales Operations, Competitive Analysis, Product Development, P&L Management, Marketing Management, Analytics, Business Strategy, Executive Management, Business Planning, Social Media Marketing
Education
Purdue University 1964 — 1968
BS, Economic
Ricoh Americas Corp June 2015 - Present
Ricoh Americas Corporation December 2012 - Present
Ricoh USA September 2011 - Present
Pitney Bowes, Inc October 2009 - September 2011
Hasler/Neopost USA April 2002 - January 2009
Mail Technology, Inc June 1993 - April 2002
Mail Technology, Inc June 1993 - April 2002
Sprint January 1990 - January 1992
Pitney Bowes January 1977 - January 1990
Pitney Bowes November 1977 - June 1988
Skills
Sales Management, Sales Process, Training, Training Delivery, Recruiting, Sales Rep Training, CRM, Sales Presentations, Solution Selling, Sales, B2B, Managed Print Services, Customer Retention, Management
Education
The University of Memphis 1970 — 1975
BBA, Marketing/Sales
University of Memphis • BBA
Marbaugh (a COS company) October 2014 - Present
Ricoh USA April 2005 - September 2014
Ricoh USA September 2004 - March 2005
Skills
Document Imaging, Direct Sales, Sales Process, Contract Negotiation, New Business Development, Sales, Sales Presentations, Computer Forensics, Sales Management, B2B, Legal Assistance, Customer Service, ESI, Litigation Support, Litigation, Corporate Law
Education
Purdue University 2000 — 2004
BA, Social Studies Education
Zionsville Community High School 1996 — 2000
Ricoh USA 1993 - Present
Skills
Managed Print Services, Solution Selling, Salesforce.com, Sales Process, Major Accounts, Direct Sales, Cold Calling, Document Imaging, B2B, Selling, Account Management, Document Management, Sales Operations, Sales Presentations, Sales Management, New Business Development, Sales Force Development, Sales, Managed Services, SaaS
Education
Three Rivers Community College
Associate of Science (AS), Industrial Management
Ricoh USA March 2015 - Present
Ricoh USA May 2011 - February 2015
hp dealer May 2008 - February 2011
IKON Office Solutions June 1998 - May 2008
IKON Office Solutions July 1992 - May 1998
IKON Office Solutions January 1992 - June 1992
Skills
New Business Development, Solution Selling, Selling, Managed Print Services, Cold Calling, Sales Operations, Document Management, B2B, Sales Presentations, Sales, Direct Sales, Document Imaging, Professional Services, Sales Management, Sales Process, Salesforce.com
Education
The University of Akron 1988 — 1992
BSBA, Marketing/Sales
The University of Akron 1986 — 1991
BSBA, Specialized Sales, Merchandising and Marketing Operations
Mogadore High School 1980 — 1985
Ricoh USA January 2013 - Present
IKON Office Solutions September 2009 - January 2013
IKON Office Solutions November 2003 - August 2009
Skills
Account Management, Operations Management, Customer Service, Financial Planning, Performance Management, Personnel Management, Process Improvement
Education
The Ohio State University 1993 — 1998
Bachelor of Arts & Sciences, English, Minor in French
Ricoh USA February 2014 - Present
Wells Fargo Institutional Retirement Services 1987 - October 2012
Skills
Relationship Management, Customer Service, Event Planning, Leadership, Management, Sales
Education
Indiana-Purdue University Fort Wayne
Purdue University
West Side High School
National Aviation Academy October 2014 - Present
High School Officials of Central Florida August 2004 - Present
Wright, Fulford, Moorehead & Brown, Attorneys August 2013 - October 2014
Ricoh USA September 2009 - August 2013
Anu Resources Unlimited March 2009 - August 2009
Orange County Supervisor of Elections October 2008 - November 2008
Skills
SQL, Business Analysis, System Administration, Visio, Microsoft SQL Server, Databases
Education
University of Central Florida 2006 — 2008
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.3
Valencia Community College 2001 — 2006
Associate's degree, General Studies, 3.5
FlexPrint, Inc March 2015 - Present
Ricoh-USA December 2005 - December 2014
Ricoh Business Solutions March 2003 - December 2005
Shields Technical Training October 1998 - June 2000
Northern Business Systems 1989 - 1998
A-Copy 1986 - 1989
Skills
Ricoh, Photocopier, Document Imaging, Printers, Cold Calling, Account Management, Sales Process, Major Accounts, Managed Services, Scanners, Salesforce.com, Solution Selling, Direct Sales, Sales, Toshiba, Professional Services, Leadership, Managed Print Services
Education
Rutgers, The State University of New Jersey-Camden 1980 — 1983
Business Administration and Management, General
Ricoh USA August 1991 - Present
Skills
Managed Print Services, Document Imaging, Major Accounts, Photocopier, Solution Selling, Sales Process, Cold Calling, Document Management, Direct Sales, Selling, B2B, Account Management, Customer Retention, Sales
Education
Randolph-Macon College 1980 — 1984
BS, Economics
Ricoh Americas Corporation January 2015 - Present
Ricoh USA July 2014 - Present
Hewlett-Packard November 2013 - June 2014
Missouri Baptist Medical Center 1982 - 2014
Missouri Baptist Medical Center 1982 - 2014
Hewlett-Packard August 2006 - October 2013
Hewlett-Packard January 2001 - July 2006
Hewlett-Packard January 1995 - January 2001
IT consultant Self Employed October 1992 - July 1999
Texas Instruments January 1990 - October 1992
Skills
Account Management, Sales Management, Cloud Computing, Mission Critical..., Service Delivery, CXO level engagement, Change Management, Storage Area Networks, C Level Selling, Network Security, Healthcare Information..., HP, Application Servers, Datacentres, Vendor Management, Contract Negotiation, Enterprise Storage, ITIL, Legal Documents, X86 Virtualization, Outsourcing, Disaster Recovery, Professional Services, IT Service Management, Pre-sales, Virtualization, Enterprise Software, Training, Consulting, Software Industry, account, Business Development, Cross-functional Team..., Customer Retention, Strategic Planning, ITSMF, Data Center, Solution Selling, Managed Services, Management, CRM, Integration, Channel Partners
Education
Webster University 1999 — 2001
Bachelor's degree, Banking, Corporate, Finance, and Securities Law
St. Louis Community College 1987 — 1989
Information Technology
Ricoh US October 1998 - Present
Ricoh Americas Corp 1998 - Present
Ricoh USA October 1998 - July 2011
Skills
Solution Selling, Managed Print Services, Document Imaging, Direct Sales, Sales, Sales Process, Salesforce.com, Healthcare Industry, Healthcare Information..., Document Management, Sales Operations, Major Accounts, Selling, B2B, Cold Calling, Sales Presentations
Education
Ramapo College of NJ 1978 — 1983
Comcast Business June 2015 - Present
Ricoh Americas Corporation October 2014 - June 2015
Ricoh USA February 2013 - October 2014
Comcast Cable October 2010 - January 2013
Skills
Call Centers, Broadband, Customer Retention, VoIP, Wireless, Customer Satisfaction, Telephony, Cold Calling, Account Management, Customer Experience, Marketing, Customer Service, Direct Sales, New Business Development, Sales Process, Sales, Team Building, High Speed Networks, Telecommunications, Business Development, Leadership, Management, Strategic Planning
Education
Towson University 1987 — 2001
BS, Business Administration-Managment
KCFPD #27 March 2009 - Present
Konica Minolta Business Solutions U.S.A., Inc. December 2013 - August 2014
Ricoh USA September 2002 - April 2012
Skills
Account Management, Networking, Sales Management, Sales, Enterprise Software, Digital Printing, Graphic Design, Direct Sales, New Business Development, Certified CPR Instructor, Emergency Medical..., Team Leadership, Emergency Medicine, Firefighting, Search & Rescue, Cardiac Defibrillation, CPR Certified, Sales Operations
Education
Bates Technical College
FF1, FF2, HazMat Operations
KCFPD #27
Wildland Firefighter, Swiftwater Rescue Technician
King County, Washington
Emergency Medical Technician
University of Kansas
BA & BS, Journalism, English
IPS Packaging August 2013 - Present
Ricoh USA June 2012 - August 2013
Lifetime Fitness August 2010 - April 2012
Skills
B2B
Education
Southwest Tennessee Community College 2010 — 2011
Emergency Medical Technician, Emergency Services
2009 - 2010 National Academy of Sports Medicine
The University of Memphis
BS Degree, Sport/Business Management
Jim 'N Nick's Bar-B-Q February 2013 - Present
Ricoh USA March 2012 - February 2013
Jim 'N Nick's Bar-B-Q February 2004 - April 2012
Skills
Bartending, Social Networking, Social Media Marketing, Microsoft Office, Time Management, PowerPoint, Food, Event Management, Leadership, Microsoft Word, Microsoft Excel, Teamwork, Public Relations, Management, Marketing Strategy, Strategic Planning
Education
University of Alabama at Birmingham 2008 — 2010
Bachelor's, Medical Industrial Distribution
Ricoh USA May 2010 - Present
UJC Metrowest 2008 - 2009
Canon Business Solutions 1998 - 2002
Sheraton Jerusalem Plaza Hotel 1993 - 1997
Skills
Solution Selling, Sales, Direct Sales, Selling, Salesforce.com, Account Management, B2B, Sales Presentations, Fundraising, New Business Development, Managed Print Services, Document Management, Strategic Planning, Document Imaging, CRM, Business Development, SaaS, Negotiation, Major Accounts, Managed Services, Lead Generation, Key Account Management, Strategic Partnerships, Professional Services, Enterprise Software, Customer Retention, Contract Negotiation, Direct Marketing, Cloud Computing, Project Management, Solution Implementation
Education
The Hebrew University 1992 — 1993
University of Aberdeen 1987 — 1991
BSc, Physiology, Psychology
Stuart and Branigin LLP August 2013 - Present
Ricoh USA May 2011 - July 2013
Purdue Memorial Union Catering & Events July 2010 - June 2011
Skills
Psychology, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking
Education
Purdue University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Ricoh USA October 2013 - Present
Document Solutions a Division of Modern Office Methods October 2006 - August 2012
Document Solutions a Xerox Agency October 2003 - October 2006
Geyers Office Supply a Xerox Agency January 1993 - October 2002
Skills
Consultative Selling, Document Management, Customer Relations, Customer Service, Microsoft Office
Education
Sinclair Community College 1990 — 1993
Finance and Financial Management Services
Cincinnati School of Court Reporting 1982 — 1985
Technical Certificate
Ricoh USA March 2003 - Present
Neopost May 1982 - August 2002
Skills
Managed Print Services, Document Management, Process Improvement, Team Building, Troubleshooting, Operations Management, Leadership, Team Leadership, Six Sigma, Solution Selling, Management, Customer Satisfaction
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1976 — 1980
Bachelor of Science, Electronic Engineering Technology
Innovolt July 2015 - Present
Ricoh USA September 2013 - Present
Ricoh USA July 2012 - August 2013
Ricoh USA June 2010 - July 2012
Skills
Major Accounts, Sales Process, Salesforce.com, Ricoh, Cold Calling, Solution Selling, New Business Development, Managed Print Services, Account Management, Direct Sales, Contract Negotiation, Sales Presentations, Managed Services, Professional Services, B2B, Document Imaging, Document Management, Selling, Sales
Education
Radford University 2006 — 2010
Ricoh USA July 2006 - Present
Brinks, Inc. April 2000 - July 2006
North American Automotive Group, Inc. 1998 - 2000
United Tape Company 1996 - 1998
UCB February 1994 - October 1996
Skills
Customer Satisfaction, Customer Retention, National Accounts, Billing Systems, Billing Solutions, Client Billing, Analytic Problem Solving, ATM networks, Project Management, Oracle E-Business Suite, Microsoft Excel, Lotus Notes, Outlook, Long-term Customer..., Sales Operations
Education
The University of Memphis 1976 — 1980
Bachelor of Science (BS), Psychology
Ricoh USA June 1992 - Present
IKON Office Solutions June 1992 - November 2009
Education
The University of New Mexico
Ricoh-USA 2012 - 2013
Matheny Heating and Cooling Services, Inc. 2009 - 2012
Faszold Service Company 2007 - 2009
Education
St Charles Community College 2013 — 2014
Associate's Degree, Economics, 3.5