TeleTech Company
Industry: Business process outsourcing company
DescriptionTTEC is a business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of late 2018, TTEC has nearly 50,000 employees, operating in 24 countries. Headquarters: Englewood, Colorado, United States CEO: Kenneth D. Tuchman Founder: Kenneth D. Tuchman Subsidiaries: Percepta LLC, TeleTech Canada Inc, eLoyalty, LLC,
TeleTech List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TeleTech. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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TeleTech Employees
Employee
Years
Job
Industry
Rebecca Opalinski Rebecca Opalinski's TeleTech Experience January 2007 - June 2007
Job Director of Compensation at Vail Resorts
Industry Human Resources
Experience
Vail Resorts April 2015 - Present
ARCADIS U.S. January 2014 - November 2014
CH2M HILL July 2010 - January 2014
CH2M HILL January 2009 - July 2010
CH2M HILL June 2007 - February 2009
TeleTech January 2007 - June 2007
TeleTech September 2004 - December 2006
First Data Corporation September 2001 - September 2004
Formus Communications April 1999 - July 2001
MCI 1994 - 1999
Skills
Executive Pay, Deferred Compensation, HRIS, Employee Benefits, Performance Management, Employee Relations, HR Policies, Benefits Administration, Talent Management, Employee Engagement, Onboarding, Expatriate Management, Human Resources, Job Analysis, Job Descriptions, Incentive Programs, Management, Compensation & Benefit, Compensation, Compensation & Benefits
Education
Iowa State University 1974 — 1978
Bachelor of Arts (BA), Applied Art/Interior Design
Vail Resorts April 2015 - Present
ARCADIS U.S. January 2014 - November 2014
CH2M HILL July 2010 - January 2014
CH2M HILL January 2009 - July 2010
CH2M HILL June 2007 - February 2009
TeleTech January 2007 - June 2007
TeleTech September 2004 - December 2006
First Data Corporation September 2001 - September 2004
Formus Communications April 1999 - July 2001
MCI 1994 - 1999
Skills
Executive Pay, Deferred Compensation, HRIS, Employee Benefits, Performance Management, Employee Relations, HR Policies, Benefits Administration, Talent Management, Employee Engagement, Onboarding, Expatriate Management, Human Resources, Job Analysis, Job Descriptions, Incentive Programs, Management, Compensation & Benefit, Compensation, Compensation & Benefits
Education
Iowa State University 1974 — 1978
Bachelor of Arts (BA), Applied Art/Interior Design
Angelique Turner Angelique Turner's TeleTech Experience October 2005 - April 2006
Job Customer Service
Industry Financial Services
Experience
Regions Bank August 2015 - Present
Max Cash Title Loans August 2014 - September 2015
Insight Card Services December 2014 - August 2015
T-Mobile October 2012 - June 2014
United States Postal Service August 2011 - November 2011
LabCorp September 2010 - August 2011
WACHOVIA July 2008 - September 2010
Alabama Power Company May 2007 - June 2008
SITEL CORPORATION May 2006 - April 2007
TeleTech October 2005 - April 2006
Skills
Data Entry, Call Centers, Finance, Wireless, Customer Service, Customer Experience
Education
Jefferson State Community College
Shades Valley High School 1999 — 2002
Diploma
Regions Bank August 2015 - Present
Max Cash Title Loans August 2014 - September 2015
Insight Card Services December 2014 - August 2015
T-Mobile October 2012 - June 2014
United States Postal Service August 2011 - November 2011
LabCorp September 2010 - August 2011
WACHOVIA July 2008 - September 2010
Alabama Power Company May 2007 - June 2008
SITEL CORPORATION May 2006 - April 2007
TeleTech October 2005 - April 2006
Skills
Data Entry, Call Centers, Finance, Wireless, Customer Service, Customer Experience
Education
Jefferson State Community College
Shades Valley High School 1999 — 2002
Diploma
Ardelia Williams Ardelia Williams's TeleTech Experience December 2013 - April 2014
Job Tax Expert
Industry Consumer Services
Experience
VIP Desk Connect April 2014 - Present
TeleTech December 2013 - April 2014
Convergys January 2013 - May 2013
TeleTech January 2013 - May 2013
TeleTech October 2012 - January 2013
Sykes April 2012 - December 2012
ACE Appeal Promotions December 2011 - January 2012
Advantage Sales & Marketing May 2011 - November 2011
Skills
Telecommunications, Wireless, IP, GSM, T1, Ethernet, 3G, DSL, Computer Network...
Education
University of Phoenix 2013 — 2015
Associate's degree, Business Administration and Management, General, A
Kaplan University 2011 — 2012
Associate's degree, Medical/Clinical Assistant
Saint Johns River State College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
VIP Desk Connect April 2014 - Present
TeleTech December 2013 - April 2014
Convergys January 2013 - May 2013
TeleTech January 2013 - May 2013
TeleTech October 2012 - January 2013
Sykes April 2012 - December 2012
ACE Appeal Promotions December 2011 - January 2012
Advantage Sales & Marketing May 2011 - November 2011
Skills
Telecommunications, Wireless, IP, GSM, T1, Ethernet, 3G, DSL, Computer Network...
Education
University of Phoenix 2013 — 2015
Associate's degree, Business Administration and Management, General, A
Kaplan University 2011 — 2012
Associate's degree, Medical/Clinical Assistant
Saint Johns River State College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Chris Batson Chris Batson's TeleTech Experience 2000 - 2005
Job SVP North America Client Care, CIBER Inc.
Industry Financial Services
Experience
CIBER, Inc. July 2011 - Present
Local Insight Media May 2010 - June 2011
Loud Financial November 2007 - May 2010
W.J. Bradley Merchant Partners 2006 - 2008
TeleTech 2000 - 2005
NCR 1997 - 2000
Skills
Financial Modeling, Financial Analysis, Due Diligence, Investments, Investor Relations, Risk Management, Forecasting, Process Improvement
Education
Indiana University - Kelley School of Business 1994 — 1996
MBA, Finance
University of Tennessee-Knoxville 1986 — 1990
BS, Industrial Engineering
CIBER, Inc. July 2011 - Present
Local Insight Media May 2010 - June 2011
Loud Financial November 2007 - May 2010
W.J. Bradley Merchant Partners 2006 - 2008
TeleTech 2000 - 2005
NCR 1997 - 2000
Skills
Financial Modeling, Financial Analysis, Due Diligence, Investments, Investor Relations, Risk Management, Forecasting, Process Improvement
Education
Indiana University - Kelley School of Business 1994 — 1996
MBA, Finance
University of Tennessee-Knoxville 1986 — 1990
BS, Industrial Engineering
Dawn Takacs Dawn Takacs's TeleTech Experience July 2002 - April 2005
Job Lead Customer Service Specialist/CISR
Industry Insurance
Experience
LIBERTY MUTUAL April 2005 - Present
TeleTech July 2002 - April 2005
Skills
Call Center, Insurance, Customer Service, Process Improvement, Employee Benefits, Training, Underwriting, Call Centers, Property & Casualty..., Workers Compensation, New Business Development, Sales, Health Insurance, Leadership, Team Building
Education
Penn State University 2001 — 2003
BA Letters, Arts, Sciences, Human Development
Indiana University of Pennsylvania 1993 — 1997
Education
WALDEN UNIVERSITY
Industrial and Organizational Psychology
LIBERTY MUTUAL April 2005 - Present
TeleTech July 2002 - April 2005
Skills
Call Center, Insurance, Customer Service, Process Improvement, Employee Benefits, Training, Underwriting, Call Centers, Property & Casualty..., Workers Compensation, New Business Development, Sales, Health Insurance, Leadership, Team Building
Education
Penn State University 2001 — 2003
BA Letters, Arts, Sciences, Human Development
Indiana University of Pennsylvania 1993 — 1997
Education
WALDEN UNIVERSITY
Industrial and Organizational Psychology
Altricia Brown- Thomas Altricia Brown- Thomas's TeleTech Experience August 2014 - October 2014
Job MBA Health Care Management
Industry Hospital & Health Care
Experience
U.S. Department of Veterans Affairs October 2014 - Present
TeleTech August 2014 - October 2014
Nuvell Financial Services April 2006 - July 2010
Premier Funeral Home October 2005 - February 2006
University of Arkansas for Medical Sciences August 2003 - May 2005
Medical College Physicians Group May 2000 - August 2003
Market Place Real Estate, Inc January 1990 - January 1999
Skills
Motivational Speaking, Grants, Health Insurance, Commercial Insurance, Collection Development, Policy Analysis, Peer Mentoring, Media Planning, Accounts Receivable, Customer Satisfaction, Leadership, Healthcare, Analysis, Call Centers, Training, Credit Analysis, Employee Relations, Time Management, Data Entry, Finance, Insurance, Public Speaking, Customer Service, Community Outreach, Nonprofits, Team Building, Leadership Development, PowerPoint
Education
Jones International University 2010 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management
U.S. Department of Veterans Affairs October 2014 - Present
TeleTech August 2014 - October 2014
Nuvell Financial Services April 2006 - July 2010
Premier Funeral Home October 2005 - February 2006
University of Arkansas for Medical Sciences August 2003 - May 2005
Medical College Physicians Group May 2000 - August 2003
Market Place Real Estate, Inc January 1990 - January 1999
Skills
Motivational Speaking, Grants, Health Insurance, Commercial Insurance, Collection Development, Policy Analysis, Peer Mentoring, Media Planning, Accounts Receivable, Customer Satisfaction, Leadership, Healthcare, Analysis, Call Centers, Training, Credit Analysis, Employee Relations, Time Management, Data Entry, Finance, Insurance, Public Speaking, Customer Service, Community Outreach, Nonprofits, Team Building, Leadership Development, PowerPoint
Education
Jones International University 2010 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management
William Scheerer William Scheerer's TeleTech Experience August 2013 - Present
Job Enrollment Specialist at TeleTech
Industry Information Technology and Services
Experience
TeleTech August 2013 - Present
Bill Scheerer 321-728-1021 January 2013 - August 2013
Oce Printing Systems July 2004 - December 2012
Oce Printing Systems August 1997 - July 2004
Imagistics Office Systems August 1991 - August 1997
Pitney Bowes August 1990 - August 1991
Pitney Bowes August 1989 - August 1990
Valjean Corp October 1988 - August 1989
Nuclear Associates Inc September 1986 - August 1988
Skills
Technical Writing, Technical Support, Product Development, Knowledge Base, Database Administration, Subject Matter Experts, Microsoft Network, Microsoft Applications, Lotus Notes, Adobe Standard, Oracle Discoverer, PowerPoint, Training, Quality Assurance, Networking, Troubleshooting, Customer Service, Printers, Photocopier, Microsoft Exchange, Document Imaging, Scanners, Software Installation, Document Management, Field Service
Education
Island Drafting and Technical Institute 1984 — 1985
Vocational School Diploma, Digital Electronics
St John the Baptist DHS 1968 — 1972
TeleTech August 2013 - Present
Bill Scheerer 321-728-1021 January 2013 - August 2013
Oce Printing Systems July 2004 - December 2012
Oce Printing Systems August 1997 - July 2004
Imagistics Office Systems August 1991 - August 1997
Pitney Bowes August 1990 - August 1991
Pitney Bowes August 1989 - August 1990
Valjean Corp October 1988 - August 1989
Nuclear Associates Inc September 1986 - August 1988
Skills
Technical Writing, Technical Support, Product Development, Knowledge Base, Database Administration, Subject Matter Experts, Microsoft Network, Microsoft Applications, Lotus Notes, Adobe Standard, Oracle Discoverer, PowerPoint, Training, Quality Assurance, Networking, Troubleshooting, Customer Service, Printers, Photocopier, Microsoft Exchange, Document Imaging, Scanners, Software Installation, Document Management, Field Service
Education
Island Drafting and Technical Institute 1984 — 1985
Vocational School Diploma, Digital Electronics
St John the Baptist DHS 1968 — 1972
Tedd Langowski, AIA, MBA's TeleTech Experience November 2006 - August 2007
Job Seeking Opportunities Restaurant Construction Project Manager overseeing construction for new / renovated projects.
Industry Construction
Experience
Teddski Design / Construction Project Management January 2010 - Present
General Services Administration (GSA) January 2008 - December 2009
TeleTech November 2006 - August 2007
Xcel Energy November 2004 - January 2006
Quiznos 2000 - 2001
Alden Brown & Company, Commercial Real Estate 1992 - 2000
Skills
Management of multiple..., International..., Microsoft Project..., Build-to-suit lease..., New lease-to-construct..., Estimating Analysis of..., Scope of Work..., Solicitation For Offer..., ADA Accessibility &..., Fire & Life Safety..., Contract Specification..., Review of Site Plans /..., LEED: New Construction..., Historical Preservation..., Renovation, Construction Management, MS Project, Analysis, Project Planning, Submittals, Management, Budgets, Real Estate, Sales, Project Management, Leadership, Construction, Process Scheduler, LEED, Negotiation, Project Estimation, Microsoft Project
Education
University of Denver - Daniels College of Business 1987 — 2000
Master of Business Administration (MBA), Real Estate & Construction Management (RECM)
Iowa State University 1977 — 1979
Masters, Architecture -- Historic Preservation, Adaptive Reuse and Landscape Architecture
University of Colorado at Boulder 1972 — 1975
Bachelor, Environmental Design -- Landscape Architecture and Urban Regional Planning
Teddski Design / Construction Project Management January 2010 - Present
General Services Administration (GSA) January 2008 - December 2009
TeleTech November 2006 - August 2007
Xcel Energy November 2004 - January 2006
Quiznos 2000 - 2001
Alden Brown & Company, Commercial Real Estate 1992 - 2000
Skills
Management of multiple..., International..., Microsoft Project..., Build-to-suit lease..., New lease-to-construct..., Estimating Analysis of..., Scope of Work..., Solicitation For Offer..., ADA Accessibility &..., Fire & Life Safety..., Contract Specification..., Review of Site Plans /..., LEED: New Construction..., Historical Preservation..., Renovation, Construction Management, MS Project, Analysis, Project Planning, Submittals, Management, Budgets, Real Estate, Sales, Project Management, Leadership, Construction, Process Scheduler, LEED, Negotiation, Project Estimation, Microsoft Project
Education
University of Denver - Daniels College of Business 1987 — 2000
Master of Business Administration (MBA), Real Estate & Construction Management (RECM)
Iowa State University 1977 — 1979
Masters, Architecture -- Historic Preservation, Adaptive Reuse and Landscape Architecture
University of Colorado at Boulder 1972 — 1975
Bachelor, Environmental Design -- Landscape Architecture and Urban Regional Planning
LaKisha Young LaKisha Young's TeleTech Experience August 2005 - December 2009
Job Skilled Drafter
Industry Design
Experience
SpringHill Suites April 2010 - Present
Alorica March 2010 - August 2011
TeleTech August 2005 - December 2009
Skills
AutoCAD, 3D Studio Max, Revit, Inventor, Data Entry, Customer Service, Invoicing, Troubleshooting
Education
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
SpringHill Suites April 2010 - Present
Alorica March 2010 - August 2011
TeleTech August 2005 - December 2009
Skills
AutoCAD, 3D Studio Max, Revit, Inventor, Data Entry, Customer Service, Invoicing, Troubleshooting
Education
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Ashley Blanche Ashley Blanche's TeleTech Experience September 2011 - April 2014
Job Telecommunications Professional
Industry Telecommunications
Experience
TeleTech September 2011 - April 2014
Rosemarie Academic Center January 2013 - July 2013
NCO Group August 2012 - October 2012
Skills
Typing, Skilled Multi-tasker, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Communication, Time Management
Education
Kaplan University 2008 — 2010
Associate's Degree, Criminal Justice, 3.6
TeleTech September 2011 - April 2014
Rosemarie Academic Center January 2013 - July 2013
NCO Group August 2012 - October 2012
Skills
Typing, Skilled Multi-tasker, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Communication, Time Management
Education
Kaplan University 2008 — 2010
Associate's Degree, Criminal Justice, 3.6
Jim VanHatten's TeleTech Experience September 2007 - January 2009
Job Senior Business Analyst Data/Development at Nordstrom
Industry Information Technology and Services
Experience
Nordstrom January 2013 - Present
Nordstrom October 2011 - January 2013
VH Consulting January 2009 - December 2012
Award and Sign January 2011 - September 2011
TeleTech September 2007 - January 2009
Holden MSS September 2005 - September 2007
Apex Systems April 2005 - August 2005
US Army November 2000 - November 2004
Electronic Storefronts February 2000 - August 2000
Skills
Business Analysis, Business Intelligence, Visio, Requirements Gathering, SQL, SDLC, Data Warehousing, Business Process, SharePoint, Credit Cards, Data Analysis, Microsoft SQL Server, Process Improvement, Software Documentation, CRM, Software Project..., Technical Support, Financial Services, Business Objects, Oracle, Analysis, Requirements Analysis, Databases, Production Support, Agile Methodolgy, Agile Methodologies, Project Management, Microsoft Office, Agile & Waterfall..., Continuous Improvement, Business Process..., Analytics, Data Analytics, Agile Project Management, Customer Experience
Education
University of Phoenix-Colorado Campus 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 1998 — 1999
MS, Computer Information Systems
Iowa State University 1991 — 1997
BS, Forestry
Nordstrom January 2013 - Present
Nordstrom October 2011 - January 2013
VH Consulting January 2009 - December 2012
Award and Sign January 2011 - September 2011
TeleTech September 2007 - January 2009
Holden MSS September 2005 - September 2007
Apex Systems April 2005 - August 2005
US Army November 2000 - November 2004
Electronic Storefronts February 2000 - August 2000
Skills
Business Analysis, Business Intelligence, Visio, Requirements Gathering, SQL, SDLC, Data Warehousing, Business Process, SharePoint, Credit Cards, Data Analysis, Microsoft SQL Server, Process Improvement, Software Documentation, CRM, Software Project..., Technical Support, Financial Services, Business Objects, Oracle, Analysis, Requirements Analysis, Databases, Production Support, Agile Methodolgy, Agile Methodologies, Project Management, Microsoft Office, Agile & Waterfall..., Continuous Improvement, Business Process..., Analytics, Data Analytics, Agile Project Management, Customer Experience
Education
University of Phoenix-Colorado Campus 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 1998 — 1999
MS, Computer Information Systems
Iowa State University 1991 — 1997
BS, Forestry
Charles Edward Hughes jr. Charles Edward Hughes jr.'s TeleTech Experience December 2014 - Present
Job Customer Support Representative at TeleTech
Industry Financial Services
Experience
TeleTech December 2014 - Present
Self-employed April 2010 - August 2013
AT&T April 2004 - October 2009
Skills
Management/Sales/Custome..., Marketing Strategy, Sales Management, Food, New Business Development, Strategic Planning, Business Strategy, Management, Business Planning, Negotiation, Marketing, Team Building, FMCG, Sales
Education
Kaplan University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Western Michigan University 1996 — 1998
Bachelor of Arts (B.A.), Communications/Business Management
University of Michigan-Flint 1990 — 1992
TeleTech December 2014 - Present
Self-employed April 2010 - August 2013
AT&T April 2004 - October 2009
Skills
Management/Sales/Custome..., Marketing Strategy, Sales Management, Food, New Business Development, Strategic Planning, Business Strategy, Management, Business Planning, Negotiation, Marketing, Team Building, FMCG, Sales
Education
Kaplan University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Western Michigan University 1996 — 1998
Bachelor of Arts (B.A.), Communications/Business Management
University of Michigan-Flint 1990 — 1992
Carla Caballero Carla Caballero's TeleTech Experience February 2011 - September 2012
Job Finance Coordinator at Fox Networks Group
Industry Financial Services
Experience
Fox Networks Group November 2013 - Present
Law Office of Alan Diamante May 2013 - November 2013
Praxis EMR October 2012 - April 2013
TeleTech February 2011 - September 2012
TeleTech January 2010 - February 2011
Riedel Communications GmbH & Co. KG April 2004 - November 2009
Skills
Accounting, Bilingual, Microsoft Office, Customer Service, Customer Relations
Education
Kaplan University
Business Administration and Management, General
Fox Networks Group November 2013 - Present
Law Office of Alan Diamante May 2013 - November 2013
Praxis EMR October 2012 - April 2013
TeleTech February 2011 - September 2012
TeleTech January 2010 - February 2011
Riedel Communications GmbH & Co. KG April 2004 - November 2009
Skills
Accounting, Bilingual, Microsoft Office, Customer Service, Customer Relations
Education
Kaplan University
Business Administration and Management, General
Charina Maxwell's TeleTech Experience October 2007 - February 2008
Job Administrative Assistant/Human Resource Coordinator
Industry Warehousing
Experience
Saddle Creek Logistics Services January 2013 - Present
Jackson Hewitt Tax Service Inc. January 2014 - March 2014
Jefferson State Community College January 2006 - May 2013
Manpower Staffing assigned to Wachovia/Wells Fargo August 2010 - March 2012
Compass Bank May 2008 - July 2009
Manpower Staffing assigned to General Growth Properties March 2008 - March 2008
TeleTech October 2007 - February 2008
TeleTech August 2005 - July 2006
Dytel inc June 2005 - August 2005
Goody's March 2005 - August 2005
Skills
Type 45 to 50 wpm, Customer Service, Access, Windows, Microsoft Office, Microsoft Excel, Outlook, Teamwork, Technical Support, Customer Satisfaction, Microsoft Word, PowerPoint, Outlook Express, OneNote
Education
Jefferson State Community College 2006 — 2013
AAS Microcomputer Applications
Jefferson State Community College 2006 — 2013
Certificate Networking
Jefferson State Community College 2006 — 2012
AAS, Computer Programming, 3.19
Parkway Christian High school 2003 — 2005
High School Diploma, High School curriculum, 3.5
Saddle Creek Logistics Services January 2013 - Present
Jackson Hewitt Tax Service Inc. January 2014 - March 2014
Jefferson State Community College January 2006 - May 2013
Manpower Staffing assigned to Wachovia/Wells Fargo August 2010 - March 2012
Compass Bank May 2008 - July 2009
Manpower Staffing assigned to General Growth Properties March 2008 - March 2008
TeleTech October 2007 - February 2008
TeleTech August 2005 - July 2006
Dytel inc June 2005 - August 2005
Goody's March 2005 - August 2005
Skills
Type 45 to 50 wpm, Customer Service, Access, Windows, Microsoft Office, Microsoft Excel, Outlook, Teamwork, Technical Support, Customer Satisfaction, Microsoft Word, PowerPoint, Outlook Express, OneNote
Education
Jefferson State Community College 2006 — 2013
AAS Microcomputer Applications
Jefferson State Community College 2006 — 2013
Certificate Networking
Jefferson State Community College 2006 — 2012
AAS, Computer Programming, 3.19
Parkway Christian High school 2003 — 2005
High School Diploma, High School curriculum, 3.5
Latoya FERONE-SMITH Latoya FERONE-SMITH's TeleTech Experience October 2012 - Present
Job TECH SUPPORT at TeleTech
Industry Nonprofit Organization Management
Experience
SOUTH SOUNDS RADIO October 2012 - Present
TeleTech October 2012 - Present
Natural Social Workers October 2010 - Present
Pinnacle One Tax Service January 2002 - April 2011
Bank of America August 2005 - July 2009
Skills
Customer Service, Public Speaking, Leadership, Strategic Planning, Social Media, Social Networking, Nonprofits, Marketing, Event Planning, Team Building, Event Management, Community Outreach, Social Media Marketing
Education
Kaplan University-Davenport Campus 2012 — 2014
Bachelor of Arts (B.A.), Human Services, General
Trident Technical College 2010 — 2012
Associate of Arts (A.A.), Gerontology
SOUTH SOUNDS RADIO October 2012 - Present
TeleTech October 2012 - Present
Natural Social Workers October 2010 - Present
Pinnacle One Tax Service January 2002 - April 2011
Bank of America August 2005 - July 2009
Skills
Customer Service, Public Speaking, Leadership, Strategic Planning, Social Media, Social Networking, Nonprofits, Marketing, Event Planning, Team Building, Event Management, Community Outreach, Social Media Marketing
Education
Kaplan University-Davenport Campus 2012 — 2014
Bachelor of Arts (B.A.), Human Services, General
Trident Technical College 2010 — 2012
Associate of Arts (A.A.), Gerontology
Fran Weller's TeleTech Experience February 2008 - November 2010
Job sales representative at State Farm Insurance
Industry Health, Wellness and Fitness
Experience
State Farm Insurance August 2012 - Present
Corrections Corporation of America November 2010 - August 2012
TeleTech February 2008 - November 2010
Revana 2008 - 2010
Revana 2008 - 2010
Revana 2008 - 2010
University of Phoenix January 2005 - February 2008
DHL October 2002 - January 2005
Skills
Direct Sales, Salesforce.com, Cold Calling, Sales Process, Sales, Account Management, Lead Generation, Training, Team Building, Customer Service, Public Speaking, Social Media, Advertising, Customer Satisfaction, Social Media Marketing, Coaching, Recruiting, Solution Selling
Education
Indiana University Bloomington 1974 — 1978
Bachelor of Arts (B.A.), French Language and Literature
L'Universite de Bretagne
9 credits earned towards BA, French Language and Literature
highland park high school
State Farm Insurance August 2012 - Present
Corrections Corporation of America November 2010 - August 2012
TeleTech February 2008 - November 2010
Revana 2008 - 2010
Revana 2008 - 2010
Revana 2008 - 2010
University of Phoenix January 2005 - February 2008
DHL October 2002 - January 2005
Skills
Direct Sales, Salesforce.com, Cold Calling, Sales Process, Sales, Account Management, Lead Generation, Training, Team Building, Customer Service, Public Speaking, Social Media, Advertising, Customer Satisfaction, Social Media Marketing, Coaching, Recruiting, Solution Selling
Education
Indiana University Bloomington 1974 — 1978
Bachelor of Arts (B.A.), French Language and Literature
L'Universite de Bretagne
9 credits earned towards BA, French Language and Literature
highland park high school
Josh Klein's TeleTech Experience July 1996 - August 1997
Job Chief Information Officer at Portland Public Schools
Industry Information Technology and Services
Experience
Portland Public Schools May 2013 - Present
Oregon Department of Education September 2009 - May 2013
Oregon Department of Education July 2006 - September 2009
Oregon Department of Education June 2004 - July 2006
Oregon Department of Education November 2003 - June 2004
Oregon Department of Education April 2002 - November 2003
Charter Communications February 2002 - April 2002
Klein Consulting Group August 1997 - February 2002
TeleTech July 1996 - August 1997
Montgomery Ward July 1994 - May 1996
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (M.B.A.), Project Management, 3.96
Denver Technical College 2000 — 2001
Bachelor's Degree, Network Systems Administration, 4.0
Red Rocks Community College 1997 — 1998
Network Administration
University of Colorado at Boulder 1993 — 1994
Electrical Engineering
Portland Public Schools May 2013 - Present
Oregon Department of Education September 2009 - May 2013
Oregon Department of Education July 2006 - September 2009
Oregon Department of Education June 2004 - July 2006
Oregon Department of Education November 2003 - June 2004
Oregon Department of Education April 2002 - November 2003
Charter Communications February 2002 - April 2002
Klein Consulting Group August 1997 - February 2002
TeleTech July 1996 - August 1997
Montgomery Ward July 1994 - May 1996
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (M.B.A.), Project Management, 3.96
Denver Technical College 2000 — 2001
Bachelor's Degree, Network Systems Administration, 4.0
Red Rocks Community College 1997 — 1998
Network Administration
University of Colorado at Boulder 1993 — 1994
Electrical Engineering
Thaddeus Bowie Thaddeus Bowie's TeleTech Experience January 2005 - September 2007
Job EMR Implementation Specialist
Industry Information Technology and Services
Experience
Flatiron Health March 2015 - Present
Suture Health, Inc. December 2014 - February 2015
MedSym Solutions May 2012 - November 2014
T-Mobile October 2007 - April 2012
TeleTech January 2005 - September 2007
Skills
Call Centers, Software Documentation, Process Improvement, Troubleshooting, Training, Team Leadership, Healthcare Information..., Management, Microsoft Office, Project Management, EHR, Telecommunications, Customer Support, Windows Server, Technical Support, EMR, Customer Experience, Windows, HIPAA, Team Building, Healthcare
Education
Jefferson State Community College 2004 — 2007
Nursing
Flatiron Health March 2015 - Present
Suture Health, Inc. December 2014 - February 2015
MedSym Solutions May 2012 - November 2014
T-Mobile October 2007 - April 2012
TeleTech January 2005 - September 2007
Skills
Call Centers, Software Documentation, Process Improvement, Troubleshooting, Training, Team Leadership, Healthcare Information..., Management, Microsoft Office, Project Management, EHR, Telecommunications, Customer Support, Windows Server, Technical Support, EMR, Customer Experience, Windows, HIPAA, Team Building, Healthcare
Education
Jefferson State Community College 2004 — 2007
Nursing
BESSIE MOORE BESSIE MOORE's TeleTech Experience October 2012 - May 2013
Job Customer Service & Problem Resolution Representative II at Convergys
Industry Telecommunications
Experience
Convergys July 2013 - Present
NewCorp June 2013 - Present
TeleTech October 2012 - May 2013
Dorothy Harris 2009 - 2010
King TeleServices LLC 2008 - 2008
Skills
Call Centers, Microsoft Office, Customer Service, Workforce Management, Microsoft Excel, Project Management, Troubleshooting, Technical Support, Software Documentation, Customer Satisfaction, Training
Education
Kaplan University 2007 — 2010
Associate of Science (A.S.), Criminalistics and Criminal Science
Convergys July 2013 - Present
NewCorp June 2013 - Present
TeleTech October 2012 - May 2013
Dorothy Harris 2009 - 2010
King TeleServices LLC 2008 - 2008
Skills
Call Centers, Microsoft Office, Customer Service, Workforce Management, Microsoft Excel, Project Management, Troubleshooting, Technical Support, Software Documentation, Customer Satisfaction, Training
Education
Kaplan University 2007 — 2010
Associate of Science (A.S.), Criminalistics and Criminal Science
Jarron Goode Jarron Goode's TeleTech Experience September 2013 - April 2014
Job IT Technician @ DirecTV
Industry Information Technology and Services
Experience
DIRECTV April 2014 - Present
TeleTech September 2013 - April 2014
SleepsoldSOLO 2011 - April 2014
Skills
Digital Photography, Photography, Portrait Photography, Post Production, Commercial Photography, Image Editing, Image Manipulation, Event Photography, Lightroom, Fashion Photography
Education
International Academy of Design 2009 — 2012
Graphic Design/Photography, Graphic Design
DIRECTV April 2014 - Present
TeleTech September 2013 - April 2014
SleepsoldSOLO 2011 - April 2014
Skills
Digital Photography, Photography, Portrait Photography, Post Production, Commercial Photography, Image Editing, Image Manipulation, Event Photography, Lightroom, Fashion Photography
Education
International Academy of Design 2009 — 2012
Graphic Design/Photography, Graphic Design
Loddie Edmonds Loddie Edmonds's TeleTech Experience September 2014 - Present
Job Legal Assistant
Industry Legal Services
Experience
TeleTech September 2014 - Present
Kaplan University September 2010 - Present
Family dollar May 2012 - January 2013
Big Lots October 2002 - June 2004
Skills
Legal Research, Legal Writing, Legal Assistance, Westlaw, Litigation, Microsoft Office, Litigation Support, Microsoft Word, Outlook, Microsoft Excel, Customer Service, PowerPoint
Education
Kaplan University 2010 — 2012
Master of Science, Legal Assistant/Paralegal
Kaplan University 2006 — 2010
Bachelor of Science, paralegal studies
TeleTech September 2014 - Present
Kaplan University September 2010 - Present
Family dollar May 2012 - January 2013
Big Lots October 2002 - June 2004
Skills
Legal Research, Legal Writing, Legal Assistance, Westlaw, Litigation, Microsoft Office, Litigation Support, Microsoft Word, Outlook, Microsoft Excel, Customer Service, PowerPoint
Education
Kaplan University 2010 — 2012
Master of Science, Legal Assistant/Paralegal
Kaplan University 2006 — 2010
Bachelor of Science, paralegal studies
Neal Thurston Neal Thurston's TeleTech Experience July 2011 - February 2014
Job Ethics and Compliance Professional
Industry Legal Services
Experience
CH2M February 2014 - Present
TeleTech July 2011 - February 2014
Various August 2009 - July 2011
URS Corporation May 2008 - August 2009
CFP Board July 2006 - December 2007
Skills
Litigation, Intellectual Property, Corporate Governance, Legal Research, Contract Negotiation, SharePoint, Oracle HR, Serengeti, MS Office Suite, HTML, Compliance, Financial Planning, EnCase, CommVault, Microsoft Office, Legal Assistance, Strategic Financial..., Employment Law, Legal Writing, Research, Trademarks, Analysis, Management, Training, Corporate Law, Process Improvement
Education
University of California, Los Angeles 2005 — 2005
AATP, Paralegal
Indiana University Bloomington
Bachelor of Arts, Journalism
CH2M February 2014 - Present
TeleTech July 2011 - February 2014
Various August 2009 - July 2011
URS Corporation May 2008 - August 2009
CFP Board July 2006 - December 2007
Skills
Litigation, Intellectual Property, Corporate Governance, Legal Research, Contract Negotiation, SharePoint, Oracle HR, Serengeti, MS Office Suite, HTML, Compliance, Financial Planning, EnCase, CommVault, Microsoft Office, Legal Assistance, Strategic Financial..., Employment Law, Legal Writing, Research, Trademarks, Analysis, Management, Training, Corporate Law, Process Improvement
Education
University of California, Los Angeles 2005 — 2005
AATP, Paralegal
Indiana University Bloomington
Bachelor of Arts, Journalism
Tamika Milton's TeleTech Experience January 1999 - February 2002
Job Customer Services Professional
Industry Consumer Services
Experience
Costco Wholesale January 2014 - January 2015
Med 4 Home March 2010 - February 2012
Centrinx August 2010 - December 2011
Highland Nursing & Rehab Center September 2010 - June 2011
Farmers Insurance January 2009 - July 2010
H&R Block January 2008 - May 2008
The Children Place January 2003 - September 2007
RMA March 2001 - October 2002
TELETECH January 1999 - February 2002
AT&T April 1996 - August 1999
Skills
Phamarcy Tech, Director, Supervisory Skills, Customer Service, Ten Key, Ms Windows, Data Entry, Customer Satisfaction, Supervising, Quality Assurance, Performance Monitoring, Internet Explorer, Organizational..., Excel
Education
Kansas City Kansas Community College 1998 — 2000
Human Resources Development
Costco Wholesale January 2014 - January 2015
Med 4 Home March 2010 - February 2012
Centrinx August 2010 - December 2011
Highland Nursing & Rehab Center September 2010 - June 2011
Farmers Insurance January 2009 - July 2010
H&R Block January 2008 - May 2008
The Children Place January 2003 - September 2007
RMA March 2001 - October 2002
TELETECH January 1999 - February 2002
AT&T April 1996 - August 1999
Skills
Phamarcy Tech, Director, Supervisory Skills, Customer Service, Ten Key, Ms Windows, Data Entry, Customer Satisfaction, Supervising, Quality Assurance, Performance Monitoring, Internet Explorer, Organizational..., Excel
Education
Kansas City Kansas Community College 1998 — 2000
Human Resources Development
Alfred Treece Alfred Treece's TeleTech Experience May 2000 - April 2003
Job Customer Relations IVRep at Quest Diagnostics
Industry Consumer Services
Experience
Quest Diagnostics December 2013 - Present
Quest Diagnostics November 2012 - December 2013
Collaborative-tech January 2010 - July 2012
T-Mobile September 2003 - January 2010
Pegasus Communications April 2003 - September 2003
TeleTech May 2000 - April 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML, Quality Assurance, Call center, Quality Auditing, Soundbooth, Call Center, Call Centers, Customer Satisfaction, Team Leadership, Software Documentation, Troubleshooting, Technical Support
Education
Kansas City Kansas Community College 1999 — 2000
Computer and Information Sciences and Support Services
Wartburg College 1998 — 1999
Computer and Information Sciences and Support Services
JC harmon High school 1994 — 1998
High school degree, basic studies, 3.45
Quest Diagnostics December 2013 - Present
Quest Diagnostics November 2012 - December 2013
Collaborative-tech January 2010 - July 2012
T-Mobile September 2003 - January 2010
Pegasus Communications April 2003 - September 2003
TeleTech May 2000 - April 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML, Quality Assurance, Call center, Quality Auditing, Soundbooth, Call Center, Call Centers, Customer Satisfaction, Team Leadership, Software Documentation, Troubleshooting, Technical Support
Education
Kansas City Kansas Community College 1999 — 2000
Computer and Information Sciences and Support Services
Wartburg College 1998 — 1999
Computer and Information Sciences and Support Services
JC harmon High school 1994 — 1998
High school degree, basic studies, 3.45
shaquana Benjamin shaquana Benjamin's TeleTech Experience December 2013 - Present
Job Student at Kaplan UniversityDavenport Campus
Industry
Experience
TeleTech December 2013 - Present
TeleTech 2013 - 2014
TeleTech 2013 - 2014
TeleTech 2013 - 2014
Carowinds Amusement Park February 2013 - May 2013
Q Foundation October 2012 - November 2012
Skills
Medical Terminology, Vital Signs, Phlebotomy, Medical Records, Cpr Certified, Data Entry, Appointment Scheduling, Medical Coding, Venipuncture, Filing, CPT, Medisoft, EKG
Education
Kaplan University-Davenport Campus 2013 — 2015
Associate of Science (A.S.), Medical/Clinical Assistant
TeleTech December 2013 - Present
TeleTech 2013 - 2014
TeleTech 2013 - 2014
TeleTech 2013 - 2014
Carowinds Amusement Park February 2013 - May 2013
Q Foundation October 2012 - November 2012
Skills
Medical Terminology, Vital Signs, Phlebotomy, Medical Records, Cpr Certified, Data Entry, Appointment Scheduling, Medical Coding, Venipuncture, Filing, CPT, Medisoft, EKG
Education
Kaplan University-Davenport Campus 2013 — 2015
Associate of Science (A.S.), Medical/Clinical Assistant
Nancy Detwiler Nancy Detwiler's TeleTech Experience March 2012 - May 2012
Job Private Duty Nurse
Industry Health, Wellness and Fitness
Experience
Integrity Home Care May 2012 - Present
TeleTech March 2012 - May 2012
Help at Home, Inc March 2011 - December 2011
Uniontown Coffee Service March 2009 - December 2011
Interim HealthCare March 2011 - June 2011
American Nursing Care March 2009 - December 2010
Schneck Medical Center April 2002 - February 2009
Scott Villa Living Center June 2001 - April 2002
Joel. McGill, MD January 1999 - June 2001
US Army November 1982 - October 1985
Skills
Home Care, Pediatrics, Geriatrics, Hospice, Personal Safety, Ventilators, Feeding Tubes, Feeding, Tracheostomy, Wound Care, Safety, Nursing, Phlebotomy, Healthcare, Medicare, Medication..., IV, Nursing Care, Quality Patient Care, Inpatient, Elder Care, Long-term Care, Patient Education, Wellness, Critical Care, Medical Terminology, Ostomy Care, Cpr Certified, EMR, Medical/Surgical, Patient Safety, Healthcare Management, ACLS, Patient Advocacy, PICC lines, Hospitals, Health Education
Education
Ivy Tech Community College 2008 — 2011
ASN, Nursing
Ivy Tech Community College 1988 — 1989
Technical Certificate, Practical Nursing
Integrity Home Care May 2012 - Present
TeleTech March 2012 - May 2012
Help at Home, Inc March 2011 - December 2011
Uniontown Coffee Service March 2009 - December 2011
Interim HealthCare March 2011 - June 2011
American Nursing Care March 2009 - December 2010
Schneck Medical Center April 2002 - February 2009
Scott Villa Living Center June 2001 - April 2002
Joel. McGill, MD January 1999 - June 2001
US Army November 1982 - October 1985
Skills
Home Care, Pediatrics, Geriatrics, Hospice, Personal Safety, Ventilators, Feeding Tubes, Feeding, Tracheostomy, Wound Care, Safety, Nursing, Phlebotomy, Healthcare, Medicare, Medication..., IV, Nursing Care, Quality Patient Care, Inpatient, Elder Care, Long-term Care, Patient Education, Wellness, Critical Care, Medical Terminology, Ostomy Care, Cpr Certified, EMR, Medical/Surgical, Patient Safety, Healthcare Management, ACLS, Patient Advocacy, PICC lines, Hospitals, Health Education
Education
Ivy Tech Community College 2008 — 2011
ASN, Nursing
Ivy Tech Community College 1988 — 1989
Technical Certificate, Practical Nursing
Michelle Naldrett Michelle Naldrett's TeleTech Experience February 2012 - Present
Job Customer Service Representative at TeleTech
Industry Telecommunications
Experience
TeleTech February 2012 - Present
Sykes September 2011 - December 2012
Target December 2006 - July 2011
Family Dollar July 2006 - December 2006
Skills
creative thinking, Customer Service, Data Entry, Directing Others, Enjoy Working with..., Microsoft Office, Microsoft Word, Planograms, PowerPoint, Typing, Accounting, Customer Satisfaction
Education
Kaplan University-Davenport Campus 2007 — 2010
Associate's degree, Associate of Applied Science in Business Administration
Tambo
High School diploma
TeleTech February 2012 - Present
Sykes September 2011 - December 2012
Target December 2006 - July 2011
Family Dollar July 2006 - December 2006
Skills
creative thinking, Customer Service, Data Entry, Directing Others, Enjoy Working with..., Microsoft Office, Microsoft Word, Planograms, PowerPoint, Typing, Accounting, Customer Satisfaction
Education
Kaplan University-Davenport Campus 2007 — 2010
Associate's degree, Associate of Applied Science in Business Administration
Tambo
High School diploma
Lori Streily Lori Streily's TeleTech Experience October 2010 - April 2012
Job CSR with the Red Cross
Industry Consumer Services
Experience
The American Red Cross CSRCapital OneJuly 2012 - August 2012
TeleTech October 2010 - April 2012
Skills
Microsoft Excel, Customer Service, Call Centers, Customer Satisfaction, Data Entry, Troubleshooting, Outlook, Team Leadership, Microsoft Office, Telephone Skills, Training, Time Management, Microsoft Word, Performance Management, Process Improvement, Teamwork, PowerPoint, Software Documentation, Windows, Recruiting, Team Management, Sales
Education
Liberty University 2013 — 2016
Master's degree, Professional Counseling
Kaplan University 2011 — 2012
Bachelor's Degree, Human Services
Kaplan University 2009 — 2012
Bachelor's degree, Human Services, General, 3.49 GPA
The American Red Cross CSRCapital OneJuly 2012 - August 2012
TeleTech October 2010 - April 2012
Skills
Microsoft Excel, Customer Service, Call Centers, Customer Satisfaction, Data Entry, Troubleshooting, Outlook, Team Leadership, Microsoft Office, Telephone Skills, Training, Time Management, Microsoft Word, Performance Management, Process Improvement, Teamwork, PowerPoint, Software Documentation, Windows, Recruiting, Team Management, Sales
Education
Liberty University 2013 — 2016
Master's degree, Professional Counseling
Kaplan University 2011 — 2012
Bachelor's Degree, Human Services
Kaplan University 2009 — 2012
Bachelor's degree, Human Services, General, 3.49 GPA
Alisa Britten Alisa Britten's TeleTech Experience October 2013 - January 2014
Job Post Purchase Support Agent at TeleTech
Industry Government Administration
Experience
TeleTech October 2013 - January 2014
U.S. Department of the Treasury 2004 - 2010
Skills
Data Entry, Office Administration, Customer Satisfaction, Microsoft Word, Microsoft Excel, Accounts Receivable, Time Management, Office Management, Customer Retention, Collections, 10 Key, Microsoft Office, Customer-focused Service, Interpersonal..., Written & Verbal..., Compliance, Human Resources...
Education
Kaplan University 2012 — 2013
Associate of Arts and Sciences (AAS), Accounting
Central State University, Wilberforce, Ohio
TeleTech October 2013 - January 2014
U.S. Department of the Treasury 2004 - 2010
Skills
Data Entry, Office Administration, Customer Satisfaction, Microsoft Word, Microsoft Excel, Accounts Receivable, Time Management, Office Management, Customer Retention, Collections, 10 Key, Microsoft Office, Customer-focused Service, Interpersonal..., Written & Verbal..., Compliance, Human Resources...
Education
Kaplan University 2012 — 2013
Associate of Arts and Sciences (AAS), Accounting
Central State University, Wilberforce, Ohio
Alexandra Button Alexandra Button's TeleTech Experience 2012 - 2014
Job Business Operations Specialist at EMC
Industry Computer Software
Experience
EMC September 2015 - Present
EMC December 2014 - Present
First Midwest Bank August 2014 - December 2014
TeleTech 2012 - 2014
Skills
Customer Service, PowerPoint, Microsoft Office, Leadership, Microsoft Word, Time Management, Public Speaking, Microsoft Excel, Social Media, Social Networking, Account Management
Education
University of Phoenix
Bachelor's Degree, Communications
Joliet Junior College 2010 — 2012
EMC September 2015 - Present
EMC December 2014 - Present
First Midwest Bank August 2014 - December 2014
TeleTech 2012 - 2014
Skills
Customer Service, PowerPoint, Microsoft Office, Leadership, Microsoft Word, Time Management, Public Speaking, Microsoft Excel, Social Media, Social Networking, Account Management
Education
University of Phoenix
Bachelor's Degree, Communications
Joliet Junior College 2010 — 2012
La Tonya Moye La Tonya Moye's TeleTech Experience January 2005 - January 2007
Job
Industry Consumer Services
Experience
GA Dept Of Revenue January 2007 - January 2011
TeleTech January 2005 - January 2007
Compass Bank January 2000 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, Java
Education
Jacksonville State University
Bachelor of Science (BS), Social Work
GA Dept Of Revenue January 2007 - January 2011
TeleTech January 2005 - January 2007
Compass Bank January 2000 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, Java
Education
Jacksonville State University
Bachelor of Science (BS), Social Work
Latoshi Norman Latoshi Norman's TeleTech Experience August 2003 - August 2005
Job Banking Specialist
Industry Higher Education
Experience
TD August 2012 - Present
Virginia College December 2009 - February 2012
Virginia College January 2008 - August 2009
TeletechPreferred Customer Associate August 2006 - August 2008
Waffle House July 2005 - August 2006
TeleTech August 2003 - August 2005
Applebee's Restaurant August 2000 - November 2002
Skills
Culinary, Resume Writing, Event Planning, Supervisory Skills, Coaching, Human Resources, Interviews, Career Counseling, Training, Customer Service, Public Speaking, Higher Education, Admissions, Career Development, Restaurants, Teamwork, Management, Employee Training, Time Management, Leadership Development, Staff Development
Education
Johnson & Wales University 1997 — 1999
Bachelors Degree, Food Service Management
Johnson and Wales University 1995 — 1999
Associates Degree, Baking & Pastry ArtsGrad
Ridge Spring Monetta High School 1987 — 1991
High School Diploma, General
Strayer university Greenville sc
Master of Science (MS), Human Resources Management/Personnel Administration, General
TD August 2012 - Present
Virginia College December 2009 - February 2012
Virginia College January 2008 - August 2009
TeletechPreferred Customer Associate August 2006 - August 2008
Waffle House July 2005 - August 2006
TeleTech August 2003 - August 2005
Applebee's Restaurant August 2000 - November 2002
Skills
Culinary, Resume Writing, Event Planning, Supervisory Skills, Coaching, Human Resources, Interviews, Career Counseling, Training, Customer Service, Public Speaking, Higher Education, Admissions, Career Development, Restaurants, Teamwork, Management, Employee Training, Time Management, Leadership Development, Staff Development
Education
Johnson & Wales University 1997 — 1999
Bachelors Degree, Food Service Management
Johnson and Wales University 1995 — 1999
Associates Degree, Baking & Pastry ArtsGrad
Ridge Spring Monetta High School 1987 — 1991
High School Diploma, General
Strayer university Greenville sc
Master of Science (MS), Human Resources Management/Personnel Administration, General
jolisa stallworth jolisa stallworth's TeleTech Experience August 2011 - September 2013
Job Relationship Manager at Regions Financial Corporation
Industry Writing and Editing
Experience
Regions Financial Corporation November 2013 - Present
TeleTech August 2011 - September 2013
NEW Corp June 2011 - August 2011
Domino's Pizza September 2009 - December 2010
Ryla Teleservices November 2008 - August 2009
TDM Research April 2008 - January 2009
Pizza Hut Call Center May 2007 - January 2008
Skills
Customer Service, Customer Satisfaction, Microsoft Word
Education
Atlanta Metropolitan College
Fairfield High School
Kennesaw State University
Arts, Entertainment, and Media Management
Regions Financial Corporation November 2013 - Present
TeleTech August 2011 - September 2013
NEW Corp June 2011 - August 2011
Domino's Pizza September 2009 - December 2010
Ryla Teleservices November 2008 - August 2009
TDM Research April 2008 - January 2009
Pizza Hut Call Center May 2007 - January 2008
Skills
Customer Service, Customer Satisfaction, Microsoft Word
Education
Atlanta Metropolitan College
Fairfield High School
Kennesaw State University
Arts, Entertainment, and Media Management
Victor A. Ogunmodede, Ph.D, PMP, OCE Victor A. Ogunmodede, Ph.D, PMP, OCE's TeleTech Experience 1998 - 2003
Job Sr. IT Consultant
Industry Information Technology and Services
Experience
Tiwani IT Solutions June 2009 - Present
Toselovic World Travel February 2006 - Present
Jeffco Public Schools - Colorado 2003 - June 2011
University of Phoenix 2004 - 2008
TeleTech 1998 - 2003
Quark 1996 - 1998
Geocon Technologies, Greenwood Village, CO August 1993 - May 1996
Skills
IT Strategy, Databases, Leadership, Requirements Analysis, Management, Project Management, Software Development, IT Management, Process Improvement, Oracle, Team Building, Strategy, Consulting, Microsoft SQL Server, SharePoint, Performance Tuning, Team Leadership, Technology Integration, Disaster Recovery, Information Technology, Integration, Business Strategy, SDLC, Entrepreneurship, Program Management, Security, Database Admin, System Administration, Virtualization, Leadership Development, Business Intelligence, Business Analysis, Data Analysis, Database Administration, SQL, Oracle Applications, Software Project..., Business, Database Design, Organizational..., Analysis, Software Engineering, Cloud Computing, Vendor Management, Strategic Communications, Team-oriented, Infrastructure..., Networking, Engineering
Education
Kennedy Western University 1998 — 2001
Ph.D., Management Information Systems
Rochester Institute of Technology 1991 — 1993
M.Sc., Computer Science
The University of Al-Mustansiriyah 1979 — 1983
B.Sc., Mathematics
Tiwani IT Solutions June 2009 - Present
Toselovic World Travel February 2006 - Present
Jeffco Public Schools - Colorado 2003 - June 2011
University of Phoenix 2004 - 2008
TeleTech 1998 - 2003
Quark 1996 - 1998
Geocon Technologies, Greenwood Village, CO August 1993 - May 1996
Skills
IT Strategy, Databases, Leadership, Requirements Analysis, Management, Project Management, Software Development, IT Management, Process Improvement, Oracle, Team Building, Strategy, Consulting, Microsoft SQL Server, SharePoint, Performance Tuning, Team Leadership, Technology Integration, Disaster Recovery, Information Technology, Integration, Business Strategy, SDLC, Entrepreneurship, Program Management, Security, Database Admin, System Administration, Virtualization, Leadership Development, Business Intelligence, Business Analysis, Data Analysis, Database Administration, SQL, Oracle Applications, Software Project..., Business, Database Design, Organizational..., Analysis, Software Engineering, Cloud Computing, Vendor Management, Strategic Communications, Team-oriented, Infrastructure..., Networking, Engineering
Education
Kennedy Western University 1998 — 2001
Ph.D., Management Information Systems
Rochester Institute of Technology 1991 — 1993
M.Sc., Computer Science
The University of Al-Mustansiriyah 1979 — 1983
B.Sc., Mathematics
Amanda Benge Amanda Benge's TeleTech Experience 2013 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
TeleTech 2013 - 2013
Unisys May 2008 - September 2008
Skills
Windows XP Pro, Microsoft Word, Cabling, Windows Vista, Microsoft Excel, Windows 7, Microsoft Office, Network Design, Server 2008, Linux System..., Visio, Microsoft Project, Superior Communications..., Flexible team-player..., Dependable professional..., Detail oriented...
Education
ITT Technical Institute-Austin 2007 — 2009
Associate of Arts and Sciences (AAS), Information Technology
TeleTech 2013 - 2013
Unisys May 2008 - September 2008
Skills
Windows XP Pro, Microsoft Word, Cabling, Windows Vista, Microsoft Excel, Windows 7, Microsoft Office, Network Design, Server 2008, Linux System..., Visio, Microsoft Project, Superior Communications..., Flexible team-player..., Dependable professional..., Detail oriented...
Education
ITT Technical Institute-Austin 2007 — 2009
Associate of Arts and Sciences (AAS), Information Technology
Yvonne Burhannan Yvonne Burhannan's TeleTech Experience October 2013 - February 2014
Job Bachelor Student of Human Services
Industry Consumer Services
Experience
N/A April 2014 - Present
TeleTech October 2013 - February 2014
jcpenney October 2011 - February 2013
jcpenney 2011 - 2013
Jo Ann Fabrics April 2011 - September 2011
Skills
Customer Service, Solid computer skills, Office 2010, Microsoft Office, Office Administration, Typing, Copying, Filing, Data Entry, Merchandising, Cashiering, Call Centers, Store Remodels, New Store Set Up, Planograms, 10 Key, Clerical Skills, Big Box
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Human Services, General
Kaplan University 2013 — 2013
Associate's degree, Human Services, General
Batesville Job Corps 2006 — 2008
Job Training, Business Office Technologies
N/A April 2014 - Present
TeleTech October 2013 - February 2014
jcpenney October 2011 - February 2013
jcpenney 2011 - 2013
Jo Ann Fabrics April 2011 - September 2011
Skills
Customer Service, Solid computer skills, Office 2010, Microsoft Office, Office Administration, Typing, Copying, Filing, Data Entry, Merchandising, Cashiering, Call Centers, Store Remodels, New Store Set Up, Planograms, 10 Key, Clerical Skills, Big Box
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Human Services, General
Kaplan University 2013 — 2013
Associate's degree, Human Services, General
Batesville Job Corps 2006 — 2008
Job Training, Business Office Technologies
Deborah Oxner Deborah Oxner's TeleTech Experience September 2001 - July 2003
Job Telecommunications Professional
Industry Telecommunications
Experience
TeleTech September 2001 - July 2003
TeleTech 2001 - 2003
Skills
Customer Service office...
Education
Johnson County Community College 2003 — 2006
TeleTech September 2001 - July 2003
TeleTech 2001 - 2003
Skills
Customer Service office...
Education
Johnson County Community College 2003 — 2006
Cassandra Henion's TeleTech Experience June 2012 - July 2013
Job Talent Acquisition Specialist
Industry Human Resources
Experience
Teletech June 2012 - July 2013
The Broadmoor March 2012 - May 2012
Johnson & Wales University September 2008 - March 2012
Black Canyon Cafe May 2010 - August 2010
Gourmandise March 2010 - May 2010
Skills
Emotional Intelligence, Creative Problem Solving, Writing Skills, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Recruiting, Hiring, Interviews
Education
Johnson and Wales University 2008 — 2012
Bachelor's degree, Food Service Management
Teletech June 2012 - July 2013
The Broadmoor March 2012 - May 2012
Johnson & Wales University September 2008 - March 2012
Black Canyon Cafe May 2010 - August 2010
Gourmandise March 2010 - May 2010
Skills
Emotional Intelligence, Creative Problem Solving, Writing Skills, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Recruiting, Hiring, Interviews
Education
Johnson and Wales University 2008 — 2012
Bachelor's degree, Food Service Management
Travis Contreras's TeleTech Experience December 2014 - May 2015
Job Gamer Expert at Alpine Access
Industry Transportation/Trucking/Railroad
Experience
Alpine Access September 2015 - Present
TLO LOGISTICS USA June 2014 - Present
TeleTech December 2014 - May 2015
Brownsville ISD December 2011 - April 2012
2009 Valley Diagnostic Clinic April 2009 - December 2011
Travis contreras Medical Practice Manager 2007 - 2011
2010 Kaplan College January 2010 - June 2010
Manpower : Mission Plutonium Carriers June 2008 - July 2008
CPR, Medical Billing April 2008 - May 2008
Select Staffing March 2007 - March 2007
Skills
Microsoft Office, Customer Service, Medical Terminology, Adobe Photoshop, Adobe, Trucking, Logistics, Freight, Transportation, Transportation..., 3PL, Dispatching, Flatbed, Team Building, Freight Brokerage, Transportation Planning, Reefer, Freight Forwarding, Customer Satisfaction, Dry Van, Transportation..., Freight Transportation, LTL, Logistics Management, Shipping, Operations Management, Truckload, Warehousing, Supply Chain, Supply Chain Management
Education
Kaplan University 2009 — 2010
AAS, Medical Practice Management
Kaplan College 2008 — 2010
Associates, Medical Practice Management
ITT 2000 — 2001
associates Degree, Digitial Imaginig
Texas State Technical College 1999 — 2000
Alpine Access September 2015 - Present
TLO LOGISTICS USA June 2014 - Present
TeleTech December 2014 - May 2015
Brownsville ISD December 2011 - April 2012
2009 Valley Diagnostic Clinic April 2009 - December 2011
Travis contreras Medical Practice Manager 2007 - 2011
2010 Kaplan College January 2010 - June 2010
Manpower : Mission Plutonium Carriers June 2008 - July 2008
CPR, Medical Billing April 2008 - May 2008
Select Staffing March 2007 - March 2007
Skills
Microsoft Office, Customer Service, Medical Terminology, Adobe Photoshop, Adobe, Trucking, Logistics, Freight, Transportation, Transportation..., 3PL, Dispatching, Flatbed, Team Building, Freight Brokerage, Transportation Planning, Reefer, Freight Forwarding, Customer Satisfaction, Dry Van, Transportation..., Freight Transportation, LTL, Logistics Management, Shipping, Operations Management, Truckload, Warehousing, Supply Chain, Supply Chain Management
Education
Kaplan University 2009 — 2010
AAS, Medical Practice Management
Kaplan College 2008 — 2010
Associates, Medical Practice Management
ITT 2000 — 2001
associates Degree, Digitial Imaginig
Texas State Technical College 1999 — 2000
Shena Gibson Shena Gibson's TeleTech Experience April 2004 - June 2008
Job Account Executive at Concentrix
Industry Outsourcing/Offshoring
Experience
Concentrix June 2010 - Present
Concentrix April 2009 - Present
TeleTech April 2004 - June 2008
Keowee Travel Agency October 2003 - October 2004
Johnson and Wales University June 1996 - December 1997
Skills
Microsoft Excel, Microsoft Office, SaaS, Lead Generation, Account Management, Customer Satisfaction, Call Center, Training, BPO, B2B, Salesforce.com, Business Development, Sales Process, Cold Calling, CRM, Call Centers, Customer Retention, Direct Sales, Solution Selling, Networking, Sales Presentations, Outsourcing, Customer Service
Education
Johnson and Wales University 1995 — 1998
B.S, Hospitality Sales and Meeting Management
Johnson & Wales University 1993 — 1995
A.S, Travel and Tourism Management
Concentrix June 2010 - Present
Concentrix April 2009 - Present
TeleTech April 2004 - June 2008
Keowee Travel Agency October 2003 - October 2004
Johnson and Wales University June 1996 - December 1997
Skills
Microsoft Excel, Microsoft Office, SaaS, Lead Generation, Account Management, Customer Satisfaction, Call Center, Training, BPO, B2B, Salesforce.com, Business Development, Sales Process, Cold Calling, CRM, Call Centers, Customer Retention, Direct Sales, Solution Selling, Networking, Sales Presentations, Outsourcing, Customer Service
Education
Johnson and Wales University 1995 — 1998
B.S, Hospitality Sales and Meeting Management
Johnson & Wales University 1993 — 1995
A.S, Travel and Tourism Management
Jack Norris's TeleTech Experience March 2007 - June 2008
Job Consultant, Technician, and Problem Solver
Industry Computer Hardware
Experience
Best Buy August 2014 - Present
Inteva Products October 2010 - August 2014
INFORMATION TECHNOLIGY SPECIALIST FREELANCE May 1999 - August 2014
Domino's Pizza February 2000 - March 2010
TeleTech March 2007 - June 2008
Allied Energy January 2006 - March 2007
Skills
Quality Control, Product Quality, Computer Hardware, Software Installation, Continuous Improvement, IT Solutions, Troubleshooting, Computer Repair, Computer Maintenance, 5 Why, Soldering, IT Operations, Computer Engineering, IT Hardware Support, Management, Customer Support, 8D Problem Solving, Six Sigma, Creative Problem Solving, IT skills, IT Sales, Database Design, Software Documentation, Technical Support, Manufacturing, Networking, Electronics, Hardware, Servers, Laptops, Customer Satisfaction, Windows, Problem Solving, Customer Service, Microsoft Excel, Windows 7, Leadership, Windows XP, Automotive, Microsoft Word, Information Technology, Process Improvement, PowerPoint, Team Leadership, Training, Sales, Operating Systems, Time Management, System Administration
Education
ITT Technical Institute-Bessemer 2013 — 2015
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Best Buy August 2014 - Present
Inteva Products October 2010 - August 2014
INFORMATION TECHNOLIGY SPECIALIST FREELANCE May 1999 - August 2014
Domino's Pizza February 2000 - March 2010
TeleTech March 2007 - June 2008
Allied Energy January 2006 - March 2007
Skills
Quality Control, Product Quality, Computer Hardware, Software Installation, Continuous Improvement, IT Solutions, Troubleshooting, Computer Repair, Computer Maintenance, 5 Why, Soldering, IT Operations, Computer Engineering, IT Hardware Support, Management, Customer Support, 8D Problem Solving, Six Sigma, Creative Problem Solving, IT skills, IT Sales, Database Design, Software Documentation, Technical Support, Manufacturing, Networking, Electronics, Hardware, Servers, Laptops, Customer Satisfaction, Windows, Problem Solving, Customer Service, Microsoft Excel, Windows 7, Leadership, Windows XP, Automotive, Microsoft Word, Information Technology, Process Improvement, PowerPoint, Team Leadership, Training, Sales, Operating Systems, Time Management, System Administration
Education
ITT Technical Institute-Bessemer 2013 — 2015
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Michelle Parton Michelle Parton's TeleTech Experience October 2012 - May 2014
Job Team Manager at Apple
Industry Consumer Services
Experience
Apple July 2014 - Present
TeleTech October 2012 - May 2014
TeleTech June 2010 - October 2012
TeleTech July 2009 - June 2010
Skills
Written & Verbal..., Values-based Leadership, Personal Values, Team Leadership, Strategic Partnerships, Outstanding..., Empathy, Close Attention to..., Commitment to Customer..., Microsoft Office, Integrity, Coaching Staff, Data Analysis, Action Plan Creation, Technical Support, Cross-functional Team..., Solution Focused, Work At Home, Customer Service
Education
Idaho State University 1993 — 1996
Incomplete, General Studies
Apple July 2014 - Present
TeleTech October 2012 - May 2014
TeleTech June 2010 - October 2012
TeleTech July 2009 - June 2010
Skills
Written & Verbal..., Values-based Leadership, Personal Values, Team Leadership, Strategic Partnerships, Outstanding..., Empathy, Close Attention to..., Commitment to Customer..., Microsoft Office, Integrity, Coaching Staff, Data Analysis, Action Plan Creation, Technical Support, Cross-functional Team..., Solution Focused, Work At Home, Customer Service
Education
Idaho State University 1993 — 1996
Incomplete, General Studies
Brandi Wanek Brandi Wanek's TeleTech Experience October 2012 - Present
Job CSR
Industry Wine and Spirits
Experience
TeleTech October 2012 - Present
Skills
Contact Centers, Workforce Management, IEX, Customer Experience, Customer Service, Call Centers, BPO, Inbound Marketing, COPC, Call Center Development, Avaya, Sla, Telemarketing, Customer Satisfaction, Contact Center..., Team Management, Management, Team Leadership, Team Building, Account Management, Outsourcing
Education
Kaplan University 2014 — 2016
Associate's Degree, Business Administration and Management, General
TeleTech October 2012 - Present
Skills
Contact Centers, Workforce Management, IEX, Customer Experience, Customer Service, Call Centers, BPO, Inbound Marketing, COPC, Call Center Development, Avaya, Sla, Telemarketing, Customer Satisfaction, Contact Center..., Team Management, Management, Team Leadership, Team Building, Account Management, Outsourcing
Education
Kaplan University 2014 — 2016
Associate's Degree, Business Administration and Management, General
Daniel Buckholz's TeleTech Experience October 2013 - December 2013
Job Inventory Specialist
Industry Warehousing
Experience
ROi, Resource Optimization & Innovation March 2014 - Present
TeleTech October 2013 - December 2013
Barker Archives & Keep-Safe Storage August 2010 - July 2013
Warsaw High School July 2010 - October 2012
Matthews' Painting Company, LLC June 2009 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Inventory Management, Time Management, Social Media, Office Management, Teamwork, Marketing, Coaching, Team Building, Leadership, Management
Education
Indiana Wesleyan University 2006 — 2009
Bachelor's degree, Sports Management
ROi, Resource Optimization & Innovation March 2014 - Present
TeleTech October 2013 - December 2013
Barker Archives & Keep-Safe Storage August 2010 - July 2013
Warsaw High School July 2010 - October 2012
Matthews' Painting Company, LLC June 2009 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Inventory Management, Time Management, Social Media, Office Management, Teamwork, Marketing, Coaching, Team Building, Leadership, Management
Education
Indiana Wesleyan University 2006 — 2009
Bachelor's degree, Sports Management
Douglas Baldwin Douglas Baldwin's TeleTech Experience August 2001 - September 2004
Job IT Computer / Network Support Specialist
Industry Information Technology and Services
Experience
Wells Fargo July 2014 - December 2014
NCE Computer Group USA October 2013 - June 2014
ON24 May 2013 - August 2013
Merck March 2012 - April 2013
SAIC May 2011 - November 2011
Tolt Service Group September 2009 - May 2011
TeleTech August 2001 - September 2004
Retail Data Systems of Florida June 2000 - June 2001
Skills
Help Desk Support, Team Leadership, Personal Development, Health, Customer Relations, Personal Productivity, Computer Hardware, Computer Repair, Computer Network..., Imac, Customer Service, Customer Support, Technical Support, Fitness Training, Diet Planning, Incident Management, BMC Remedy, Data Center, IT Strategy, Process Improvement, Business Analysis, Disaster Recovery
Education
ITT Technical Institute-Tampa 1999 — 2001
Associate's Degree, Electronics Engineering Technology
Wells Fargo July 2014 - December 2014
NCE Computer Group USA October 2013 - June 2014
ON24 May 2013 - August 2013
Merck March 2012 - April 2013
SAIC May 2011 - November 2011
Tolt Service Group September 2009 - May 2011
TeleTech August 2001 - September 2004
Retail Data Systems of Florida June 2000 - June 2001
Skills
Help Desk Support, Team Leadership, Personal Development, Health, Customer Relations, Personal Productivity, Computer Hardware, Computer Repair, Computer Network..., Imac, Customer Service, Customer Support, Technical Support, Fitness Training, Diet Planning, Incident Management, BMC Remedy, Data Center, IT Strategy, Process Improvement, Business Analysis, Disaster Recovery
Education
ITT Technical Institute-Tampa 1999 — 2001
Associate's Degree, Electronics Engineering Technology
Tetyana Carten, MBA's TeleTech Experience September 2015 - Present
Job Pricing Analyst at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech September 2015 - Present
TeleTech September 2015 - Present
TeleTech February 2015 - September 2015
Liberty Resources II, LLC March 2014 - February 2015
The CPI Group February 2012 - January 2014
Caption Colorado LLC August 2009 - February 2012
Jones Lang LaSalle June 2007 - June 2009
First Data Corporation February 2002 - June 2007
Logistrans, Kiev (Ukraine) February 1996 - May 2001
Skills
Hyperion Financial..., Oracle Reports, Financial Modeling, Project Planning, Project Coordination, Process Improvement, Microsoft Office, Visio, Teamwork, Budgeting, Strategic Planning, Cross-functional Team..., MS Project, Team Building, Business Analysis, Vendor Management, PowerPoint, Financial Reporting, Data Analysis, Administration, Event Planning, Change Management, Contract Management, Outlook, Websites, Research, SharePoint, Team Management, Problem Solving, Rally, Scrum, Property Management, Corporate Real Estate, Virtual Teams, Travel Arrangements, Meeting Planning, Coordination, Requirements Gathering, Access, Database Administration, Process Engineering, Project Execution, MS Office Suite, Space Planning, Excel, Scheduling, Budgets, Project Management
Education
Keller Graduate School of Management of DeVry University 2006 — 2011
MBA, Business Administration and Management, General
Keller Graduate School of Management 2010 — 2010
Graduate Certificate, Project Management
Keller Graduate School of Management 2009 — 2009
Graduate Certificate, Business Administration
National Academy of Management 1996 — 2000
Bachelor Degree, Economics and Finance
Kiev Technical and Business College 1986 — 1990
Bachelor Degree, Business Support Administration
TeleTech September 2015 - Present
TeleTech September 2015 - Present
TeleTech February 2015 - September 2015
Liberty Resources II, LLC March 2014 - February 2015
The CPI Group February 2012 - January 2014
Caption Colorado LLC August 2009 - February 2012
Jones Lang LaSalle June 2007 - June 2009
First Data Corporation February 2002 - June 2007
Logistrans, Kiev (Ukraine) February 1996 - May 2001
Skills
Hyperion Financial..., Oracle Reports, Financial Modeling, Project Planning, Project Coordination, Process Improvement, Microsoft Office, Visio, Teamwork, Budgeting, Strategic Planning, Cross-functional Team..., MS Project, Team Building, Business Analysis, Vendor Management, PowerPoint, Financial Reporting, Data Analysis, Administration, Event Planning, Change Management, Contract Management, Outlook, Websites, Research, SharePoint, Team Management, Problem Solving, Rally, Scrum, Property Management, Corporate Real Estate, Virtual Teams, Travel Arrangements, Meeting Planning, Coordination, Requirements Gathering, Access, Database Administration, Process Engineering, Project Execution, MS Office Suite, Space Planning, Excel, Scheduling, Budgets, Project Management
Education
Keller Graduate School of Management of DeVry University 2006 — 2011
MBA, Business Administration and Management, General
Keller Graduate School of Management 2010 — 2010
Graduate Certificate, Project Management
Keller Graduate School of Management 2009 — 2009
Graduate Certificate, Business Administration
National Academy of Management 1996 — 2000
Bachelor Degree, Economics and Finance
Kiev Technical and Business College 1986 — 1990
Bachelor Degree, Business Support Administration
Audra Weller Audra Weller's TeleTech Experience November 2012 - August 2014
Job Accounting Associate at Welltok, Inc.
Industry Accounting
Experience
Welltok, Inc. August 2014 - Present
TeleTech November 2012 - August 2014
Flex-N-Gate January 2012 - September 2012
Subaru of Champaign County June 2010 - January 2012
Tan-Tar-A Resort May 2009 - August 2009
Connolly, LLC July 2003 - August 2007
Skills
Accounts Payable, Training, Time Management, Accounts Receivable, Microsoft Excel, Customer Service, Account Reconciliation, Accounting, Customer Satisfaction, Human Resources, Payroll, Data Entry, Mergers & Acquisitions, Account Management, Financial Accounting, Project Accounting, Data Analysis, Expenses, Billing Systems, Telecommunications..., Client Billing, Billing Process, Process Improvement, Integration, Communication Skills, Cross-functional Team..., G/L Reconciliations, Revenue Analysis, Revenue Recognition, Hyperion Reports
Education
Illinois State University 2005 — 2009
B.S., Business Administration
Welltok, Inc. August 2014 - Present
TeleTech November 2012 - August 2014
Flex-N-Gate January 2012 - September 2012
Subaru of Champaign County June 2010 - January 2012
Tan-Tar-A Resort May 2009 - August 2009
Connolly, LLC July 2003 - August 2007
Skills
Accounts Payable, Training, Time Management, Accounts Receivable, Microsoft Excel, Customer Service, Account Reconciliation, Accounting, Customer Satisfaction, Human Resources, Payroll, Data Entry, Mergers & Acquisitions, Account Management, Financial Accounting, Project Accounting, Data Analysis, Expenses, Billing Systems, Telecommunications..., Client Billing, Billing Process, Process Improvement, Integration, Communication Skills, Cross-functional Team..., G/L Reconciliations, Revenue Analysis, Revenue Recognition, Hyperion Reports
Education
Illinois State University 2005 — 2009
B.S., Business Administration
Justin A. Rickard Justin A. Rickard's TeleTech Experience November 2008 - April 2011
Job Communications professional working towards a renewable, efficient, and sustainable world.
Industry Renewables & Environment
Experience
Renewable Energy Systems Americas Inc. January 2015 - Present
Renewable Energy Systems Americas Inc. February 2014 - January 2015
Renewable Energy Systems Americas Inc. July 2013 - February 2014
E Source April 2011 - July 2013
Denver Sun Sponge February 2008 - June 2013
American Solar Energy Society May 2012 - May 2012
TeleTech November 2008 - April 2011
CORE Colorado March 2010 - March 2011
TeleTech April 2004 - November 2008
TeleTech April 2001 - April 2004
Skills
Sustainable Business, Sustainability Reporting, Energy Efficiency, Smart Grid, Renewable Energy, Marketing Communications, Web Content, Social Media, Project Management, Research, Proposal Writing, Customer Experience, Strategic Communications, Content Management, Sales Operations, Salesforce.com, Corporate Social..., Blogging, Market Research, GRI, Cleantech, Program Management, Entrepreneurship, Management, Strategy, Press Releases, Sustainability, Social Media Marketing, Technical Writing, Lead Generation, Integrated Marketing, Newsletters, Marketing, Editing, Facebook, Leadership, Analysis, Nonprofits, Publishing, Sustainable Energy, Environmental Awareness, Sustainability..., Energy Policy
Education
University of Colorado at Boulder - Environmental Center 2011 — 2012
Professional Certificate
University of Colorado Boulder - Leeds School of Business 2010 — 2010
RETool Certificate, RASEI and Deming Center for Entrepreneurship
Red Rocks Community College 2008 — 2009
Continuing education
Indiana University Bloomington 1989 — 1993
B.A.
Renewable Energy Systems Americas Inc. January 2015 - Present
Renewable Energy Systems Americas Inc. February 2014 - January 2015
Renewable Energy Systems Americas Inc. July 2013 - February 2014
E Source April 2011 - July 2013
Denver Sun Sponge February 2008 - June 2013
American Solar Energy Society May 2012 - May 2012
TeleTech November 2008 - April 2011
CORE Colorado March 2010 - March 2011
TeleTech April 2004 - November 2008
TeleTech April 2001 - April 2004
Skills
Sustainable Business, Sustainability Reporting, Energy Efficiency, Smart Grid, Renewable Energy, Marketing Communications, Web Content, Social Media, Project Management, Research, Proposal Writing, Customer Experience, Strategic Communications, Content Management, Sales Operations, Salesforce.com, Corporate Social..., Blogging, Market Research, GRI, Cleantech, Program Management, Entrepreneurship, Management, Strategy, Press Releases, Sustainability, Social Media Marketing, Technical Writing, Lead Generation, Integrated Marketing, Newsletters, Marketing, Editing, Facebook, Leadership, Analysis, Nonprofits, Publishing, Sustainable Energy, Environmental Awareness, Sustainability..., Energy Policy
Education
University of Colorado at Boulder - Environmental Center 2011 — 2012
Professional Certificate
University of Colorado Boulder - Leeds School of Business 2010 — 2010
RETool Certificate, RASEI and Deming Center for Entrepreneurship
Red Rocks Community College 2008 — 2009
Continuing education
Indiana University Bloomington 1989 — 1993
B.A.
Kim Pettibone's TeleTech Experience January 1994 - August 1996
Job Human Resources & Talent Management Director at PGi
Industry Computer Software
Experience
PGi, Premiere Global Services August 1996 - Present
ADP 2013 - 2015
ADP 2013 - 2015
Deluxe Corporation 1999 - 2001
TeleTech January 1994 - August 1996
Product Development Corporation 1991 - 1993
Skills
Employee Relations, Talent Management, Human Resources, Recruiting, Organizational..., Training, Program Management, HRIS, Performance Management, Talent Acquisition, Onboarding, SaaS, Succession Planning, Employee Engagement, Change Management, Deferred Compensation, Employee Benefits, Applicant Tracking..., Management, HR Policies, Strategic Planning, Leadership, Process Improvement, Personnel Management, Enterprise Software, New Hire Orientations, Workforce Planning
Education
Kansas State University
B.S.
PGi, Premiere Global Services August 1996 - Present
ADP 2013 - 2015
ADP 2013 - 2015
Deluxe Corporation 1999 - 2001
TeleTech January 1994 - August 1996
Product Development Corporation 1991 - 1993
Skills
Employee Relations, Talent Management, Human Resources, Recruiting, Organizational..., Training, Program Management, HRIS, Performance Management, Talent Acquisition, Onboarding, SaaS, Succession Planning, Employee Engagement, Change Management, Deferred Compensation, Employee Benefits, Applicant Tracking..., Management, HR Policies, Strategic Planning, Leadership, Process Improvement, Personnel Management, Enterprise Software, New Hire Orientations, Workforce Planning
Education
Kansas State University
B.S.
Chris Lawler's TeleTech Experience 2000 - 2001
Job Customer Care Strategic Planning Operations Executive
Industry Consumer Services
Experience
24-7 Intouch 2014 - 2015
Vail Resorts September 2010 - 2013
Relax The Back 2003 - 2009
Center Partners 2001 - 2003
TeleTech 2000 - 2001
Hilton Worldwide 1998 - 2000
Promus Hotels Corporation 1995 - 1998
Promus Hotels Corporation 1993 - 1995
Promus Hotels Corporation 1990 - 1993
Skills
Strategic Planning, Forecasting, Budgets, Strategy, Leadership, Management, Business Planning, Team Building, Analysis, Executive Management, Finance, Sales, Customer Service, Team Leadership, Operations Management, Marketing Strategy, Project Planning, Financial Analysis, Process Improvement, Financial Reporting, Call Centers, Vendor Management, Training, Change Management, Competitive Analysis, Business Development, Start-ups, Contract Negotiation, Budgeting, Customer Success, Call Center Development, Call Center..., Call center start-up
Education
University of Cincinnati College of Business 1988 — 1990
MBA, Operations, Finance
Indiana University Bloomington 1984 — 1988
BA, Economics
24-7 Intouch 2014 - 2015
Vail Resorts September 2010 - 2013
Relax The Back 2003 - 2009
Center Partners 2001 - 2003
TeleTech 2000 - 2001
Hilton Worldwide 1998 - 2000
Promus Hotels Corporation 1995 - 1998
Promus Hotels Corporation 1993 - 1995
Promus Hotels Corporation 1990 - 1993
Skills
Strategic Planning, Forecasting, Budgets, Strategy, Leadership, Management, Business Planning, Team Building, Analysis, Executive Management, Finance, Sales, Customer Service, Team Leadership, Operations Management, Marketing Strategy, Project Planning, Financial Analysis, Process Improvement, Financial Reporting, Call Centers, Vendor Management, Training, Change Management, Competitive Analysis, Business Development, Start-ups, Contract Negotiation, Budgeting, Customer Success, Call Center Development, Call Center..., Call center start-up
Education
University of Cincinnati College of Business 1988 — 1990
MBA, Operations, Finance
Indiana University Bloomington 1984 — 1988
BA, Economics
Jeremy Nunn Jeremy Nunn's TeleTech Experience February 2001 - September 2004
Job Network Engineer, TriDelta Resources
Industry Computer Networking
Experience
Tri-Delta Resources Corp. September 2015 - Present
Mark Cerrone, Inc. August 2014 - August 2015
Peerless Technologies December 2012 - August 2014
Advance 2000 May 2012 - January 2013
Center One LLC. September 2006 - May 2012
Time Warner Cable October 2004 - August 2006
Teletech February 2001 - September 2004
Skills
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Office Xp, Misrosoft Windows Vista, Microsoft Windows 7, Microsoft Office, Microsoft Servers, Microsoft SQL Server, Microsoft Exchange, Nortel Meridian, HP Server Hardware, HP Proliant, IBM iSeries, Citrix, Servers, Troubleshooting, Software Installation, Routers, Networking, Hardware, Technical Support, Windows, Help Desk Support, Printers, XP, Wireless, Windows Server, Active Directory, DHCP, Computer Hardware, Operating Systems, Dell Computers, Network Administration, VMware, Remote Desktop, Wireless Networking, Windows XP Pro, Hyper-V, Dell PowerEdge Servers, Virtualization, A Certified, Windows Vista, Blackberry, Cisco Technologies, Disaster Recovery, Workstations, Linux, System Administration, Telephony, Windows 7
Education
ITT Technical Institute-Getzville 2003 — 2006
Associate's degree, Computer Systems Networking and Telecommunications, 3.0
Jamestown High School 1996 — 2000
High School Degree, Electronics / Electrical
Tri-Delta Resources Corp. September 2015 - Present
Mark Cerrone, Inc. August 2014 - August 2015
Peerless Technologies December 2012 - August 2014
Advance 2000 May 2012 - January 2013
Center One LLC. September 2006 - May 2012
Time Warner Cable October 2004 - August 2006
Teletech February 2001 - September 2004
Skills
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Office Xp, Misrosoft Windows Vista, Microsoft Windows 7, Microsoft Office, Microsoft Servers, Microsoft SQL Server, Microsoft Exchange, Nortel Meridian, HP Server Hardware, HP Proliant, IBM iSeries, Citrix, Servers, Troubleshooting, Software Installation, Routers, Networking, Hardware, Technical Support, Windows, Help Desk Support, Printers, XP, Wireless, Windows Server, Active Directory, DHCP, Computer Hardware, Operating Systems, Dell Computers, Network Administration, VMware, Remote Desktop, Wireless Networking, Windows XP Pro, Hyper-V, Dell PowerEdge Servers, Virtualization, A Certified, Windows Vista, Blackberry, Cisco Technologies, Disaster Recovery, Workstations, Linux, System Administration, Telephony, Windows 7
Education
ITT Technical Institute-Getzville 2003 — 2006
Associate's degree, Computer Systems Networking and Telecommunications, 3.0
Jamestown High School 1996 — 2000
High School Degree, Electronics / Electrical
Russ Nurrenbern's TeleTech Experience June 2012 - October 2015
Job Salesforce CRM Consultant and Team Leader
Industry Information Technology and Services
Experience
TeleTech June 2012 - October 2015
TeleTech April 2011 - May 2012
TeleTech May 2006 - March 2011
eLoyalty August 1997 - May 2006
Skills
Consulting, Leadership, Qvidian Proposal..., Cisco UCCE, Process Automation, CRM, Cloud Computing, Business Process..., Business Intelligence, Software Documentation, Enterprise Software, Customer Experience, Professional Services, Call Centers, Telecommunications, Management, Workforce Management, Call Center, Vendor Management, Outsourcing, Cross-functional Team..., Contact Centers, SDLC, BPO, IT Management, Process Improvement, Analysis, Service Delivery, IVR, Change Management, CTI, Telephony, Business Analysis, Avaya, Quality Assurance
Education
Indiana University - Kelley School of Business 1993 — 1997
Bachelor of Science, Computer Information Systems (CIS)
Mater Dei High School
TeleTech June 2012 - October 2015
TeleTech April 2011 - May 2012
TeleTech May 2006 - March 2011
eLoyalty August 1997 - May 2006
Skills
Consulting, Leadership, Qvidian Proposal..., Cisco UCCE, Process Automation, CRM, Cloud Computing, Business Process..., Business Intelligence, Software Documentation, Enterprise Software, Customer Experience, Professional Services, Call Centers, Telecommunications, Management, Workforce Management, Call Center, Vendor Management, Outsourcing, Cross-functional Team..., Contact Centers, SDLC, BPO, IT Management, Process Improvement, Analysis, Service Delivery, IVR, Change Management, CTI, Telephony, Business Analysis, Avaya, Quality Assurance
Education
Indiana University - Kelley School of Business 1993 — 1997
Bachelor of Science, Computer Information Systems (CIS)
Mater Dei High School
fatima Fortenberry's TeleTech Experience January 2012 - December 2012
Job Commissioner at City of Killeen, Texas
Industry Civic & Social Organization
Experience
Founder Director Galatians 5:1 Ministries December 2012 - Present
Galatians 5:1 August 2012 - Present
City of Killeen, Texas October 2014 - June 2015
TeleTech January 2012 - December 2012
Skills
Customer Service, Management, Leadership, Team Management, Process Improvement, Training, Call Centers, Team Leadership, Customer Satisfaction, Outsourcing, Dance Instruction, Public Speaking, Community Outreach, Program Management, Strategy, Leadership Development
Education
Kaplan University-Davenport Campus 2008 — 2010
Master's degree, Legal Research and Advanced Professional Studies, 3.6
Kaplan University-Davenport Campus 2005 — 2008
Bachelor's degree, Law office managment
Founder Director Galatians 5:1 Ministries December 2012 - Present
Galatians 5:1 August 2012 - Present
City of Killeen, Texas October 2014 - June 2015
TeleTech January 2012 - December 2012
Skills
Customer Service, Management, Leadership, Team Management, Process Improvement, Training, Call Centers, Team Leadership, Customer Satisfaction, Outsourcing, Dance Instruction, Public Speaking, Community Outreach, Program Management, Strategy, Leadership Development
Education
Kaplan University-Davenport Campus 2008 — 2010
Master's degree, Legal Research and Advanced Professional Studies, 3.6
Kaplan University-Davenport Campus 2005 — 2008
Bachelor's degree, Law office managment
Kevin N. Wahl Kevin N. Wahl's TeleTech Experience August 2000 - July 2003
Job Deskside Support Technician at Michelin
Industry Hospital & Health Care
Experience
TEKsystems October 2014 - Present
Michelin October 2014 - Present
Army National Guard December 2008 - December 2014
DIRECTV April 2014 - October 2014
DCH Health System November 2011 - February 2014
FIS February 2004 - February 2007
TeleTech August 2000 - July 2003
Skills
HL7, Corepoint Integration..., Healthcare..., Healthcare Information..., Information Security, Project Management, MS Project, Visio, Microsoft Office, Meditech NMI, Iatric IIM, Meditech Magic, Help Desk Support, Technical Writing, Technical Support, Technical Documentation, Technical Analysis, Call Centers, Bugzilla, Remedy Ticketing System, Windows Server, Windows Phone, Windows 7, TikiWiki, Redmine, Web Hosting, Domain Registration, Remote Desktop, Desktop Computers, Army, CompTIA A+ Certification, CompTIA Network+, Risk Management, Risk Assessment, Ebay Sales, Business Process..., Operating Systems, Systems Analysis, EHR, PPC, Outlook, Web Conferences, bitcoin, BitTorrent, Remote User Support, Security Clearance, Active TS/SCI Clearance, Satellite Communications, Military Training, Military Operations
Education
ITT Technical Institute-Bessemer 2000 — 2002
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Holt High 1994 — 2000
High School Diploma, General Studies
TEKsystems October 2014 - Present
Michelin October 2014 - Present
Army National Guard December 2008 - December 2014
DIRECTV April 2014 - October 2014
DCH Health System November 2011 - February 2014
FIS February 2004 - February 2007
TeleTech August 2000 - July 2003
Skills
HL7, Corepoint Integration..., Healthcare..., Healthcare Information..., Information Security, Project Management, MS Project, Visio, Microsoft Office, Meditech NMI, Iatric IIM, Meditech Magic, Help Desk Support, Technical Writing, Technical Support, Technical Documentation, Technical Analysis, Call Centers, Bugzilla, Remedy Ticketing System, Windows Server, Windows Phone, Windows 7, TikiWiki, Redmine, Web Hosting, Domain Registration, Remote Desktop, Desktop Computers, Army, CompTIA A+ Certification, CompTIA Network+, Risk Management, Risk Assessment, Ebay Sales, Business Process..., Operating Systems, Systems Analysis, EHR, PPC, Outlook, Web Conferences, bitcoin, BitTorrent, Remote User Support, Security Clearance, Active TS/SCI Clearance, Satellite Communications, Military Training, Military Operations
Education
ITT Technical Institute-Bessemer 2000 — 2002
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Holt High 1994 — 2000
High School Diploma, General Studies
Bill Cuthbertson Jr's TeleTech Experience September 2012 - July 2013
Job Truck Driver at Interstate NDT, Inc
Industry Oil & Energy
Experience
Interstate NDT, Inc February 2015 - Present
Allison Crane and Rigging September 2014 - February 2015
JB Hunt July 2014 - September 2014
US Xpress April 2014 - June 2014
Stevens Transport December 2013 - March 2014
Bar Louie August 2013 - November 2013
TeleTech September 2012 - July 2013
Paradise Candle Company February 2009 - October 2012
Chipotle Mexican Grill 2012 - 2012
Cheddars Casual Café January 1994 - January 2007
Skills
Culinary Arts, Food, Cooking, Menu Development, Restaurants, Inventory Management, Retail, Food Service, Customer Service, Purchasing, Wine, Catering, Merchandising, Event Management, Budgeting, Restaurant Management, Hospitality, Scheduling, Team Building, Recipes, Hiring, Business Management, Entrepreneurship, Small Business, Microsoft Excel, Microsoft Word, Commercial Banking, Health Savings Accounts, Flexible Spending..., Social Media, Social Media Marketing, Social Networking, Management, Process Scheduler, Chef, Call Centers, Microsoft Office, Job Coaching, Training
Education
Jones International University 2012 — 2013
BBA in Customer Care Management, Customer Service Management, GPA 4.0 as of 10/2013
The Arts Institute at Pittsburgh 2011 — 2012
Culinary Arts/Management, 3.4 GPA
Northlake Community College 1997 — 1997
General Studies
Cedar Hill High School 1985 — 1990
Diploma, Mechanical Drafting and Mechanical Drafting CAD/CADD
Interstate NDT, Inc February 2015 - Present
Allison Crane and Rigging September 2014 - February 2015
JB Hunt July 2014 - September 2014
US Xpress April 2014 - June 2014
Stevens Transport December 2013 - March 2014
Bar Louie August 2013 - November 2013
TeleTech September 2012 - July 2013
Paradise Candle Company February 2009 - October 2012
Chipotle Mexican Grill 2012 - 2012
Cheddars Casual Café January 1994 - January 2007
Skills
Culinary Arts, Food, Cooking, Menu Development, Restaurants, Inventory Management, Retail, Food Service, Customer Service, Purchasing, Wine, Catering, Merchandising, Event Management, Budgeting, Restaurant Management, Hospitality, Scheduling, Team Building, Recipes, Hiring, Business Management, Entrepreneurship, Small Business, Microsoft Excel, Microsoft Word, Commercial Banking, Health Savings Accounts, Flexible Spending..., Social Media, Social Media Marketing, Social Networking, Management, Process Scheduler, Chef, Call Centers, Microsoft Office, Job Coaching, Training
Education
Jones International University 2012 — 2013
BBA in Customer Care Management, Customer Service Management, GPA 4.0 as of 10/2013
The Arts Institute at Pittsburgh 2011 — 2012
Culinary Arts/Management, 3.4 GPA
Northlake Community College 1997 — 1997
General Studies
Cedar Hill High School 1985 — 1990
Diploma, Mechanical Drafting and Mechanical Drafting CAD/CADD
Jovanna Brighon's TeleTech Experience May 2009 - July 2009
Job Service Desk Engineer/Advance2000
Industry Information Technology and Services
Experience
Advance 2000 January 2015 - Present
M&T Bank November 2012 - Present
Dell (K-Force) July 2010 - Present
MJ High Tech, LLC June 2010 - Present
Roswell Park Cancer Institute December 2013 - 2014
First Niagara Bank May 2012 - 2013
HSBC Bank USA February 2012 - 2013
Buffalo Niagara Partnership (Select One Search) October 2011 - December 2011
Stratton College (Systems Personnel) August 2009 - January 2010
TeleTech May 2009 - July 2009
Skills
Microsoft Office, Documentation, Operating Systems, Hardware, Excel, Public Speaking, Customer Service, Windows, Access, Business Intelligence, Windows Server 2003, Linux, Research, Teaching, Purchasing, Writing, Policy, Call Center, Problem Solving, Planning, Software Documentation, Windows Server, Security, Servers, Cisco Technologies, Microsoft Excel, Technical Support, IT Management, Troubleshooting, Active Directory, Project Management, Management, Microsoft Exchange, Process Improvement, Computer Hardware, Citrix, Strategy, Training, Analysis, SharePoint, Networking, System Administration, Time Management, Disaster Recovery, Windows XP, Outlook, Windows 7, IT Operations
Education
ITT Technical Institute-Indianapolis 2014 — 2015
Bachelor of Applied Science (BASc), Information Systems and Cyber Security, 4.0
ITT Technical Institute 2012 — 2013
Associate of Science (A.S.), Computer Networking Systems, 4.0
Advance 2000 January 2015 - Present
M&T Bank November 2012 - Present
Dell (K-Force) July 2010 - Present
MJ High Tech, LLC June 2010 - Present
Roswell Park Cancer Institute December 2013 - 2014
First Niagara Bank May 2012 - 2013
HSBC Bank USA February 2012 - 2013
Buffalo Niagara Partnership (Select One Search) October 2011 - December 2011
Stratton College (Systems Personnel) August 2009 - January 2010
TeleTech May 2009 - July 2009
Skills
Microsoft Office, Documentation, Operating Systems, Hardware, Excel, Public Speaking, Customer Service, Windows, Access, Business Intelligence, Windows Server 2003, Linux, Research, Teaching, Purchasing, Writing, Policy, Call Center, Problem Solving, Planning, Software Documentation, Windows Server, Security, Servers, Cisco Technologies, Microsoft Excel, Technical Support, IT Management, Troubleshooting, Active Directory, Project Management, Management, Microsoft Exchange, Process Improvement, Computer Hardware, Citrix, Strategy, Training, Analysis, SharePoint, Networking, System Administration, Time Management, Disaster Recovery, Windows XP, Outlook, Windows 7, IT Operations
Education
ITT Technical Institute-Indianapolis 2014 — 2015
Bachelor of Applied Science (BASc), Information Systems and Cyber Security, 4.0
ITT Technical Institute 2012 — 2013
Associate of Science (A.S.), Computer Networking Systems, 4.0
Brayan Solano Brayan Solano's TeleTech Experience September 2011 - July 2012
Job Talented young profesional seeking new opportunities.
Industry International Affairs
Experience
CVS Health May 2014 - Present
Banana Republic Factory Outlet May 2013 - May 2014
Polidiomas Brazil October 2012 - February 2013
TeleTech September 2011 - July 2012
Datascension CR July 2009 - August 2011
Stop & Shop May 2007 - July 2009
Skills
Microsoft Office, Customer Service, Research, Teaching, Public Speaking, Budgets, Negotiation, Editing, Event Management, Communication Skills, Nonprofits, Volunteer Management, Customer Retention, Translation, Project Coordination, International Relations
Education
Johnson & Wales University 2015 — 2016
Master of Business Administration (MBA), Non-Profit Management
Universidad Latina de Costa Rica 2009 — 2013
Bachelor of Arts (B.A.), International Affairs
Cumberland High School 2005 — 2009
High School diploma
CVS Health May 2014 - Present
Banana Republic Factory Outlet May 2013 - May 2014
Polidiomas Brazil October 2012 - February 2013
TeleTech September 2011 - July 2012
Datascension CR July 2009 - August 2011
Stop & Shop May 2007 - July 2009
Skills
Microsoft Office, Customer Service, Research, Teaching, Public Speaking, Budgets, Negotiation, Editing, Event Management, Communication Skills, Nonprofits, Volunteer Management, Customer Retention, Translation, Project Coordination, International Relations
Education
Johnson & Wales University 2015 — 2016
Master of Business Administration (MBA), Non-Profit Management
Universidad Latina de Costa Rica 2009 — 2013
Bachelor of Arts (B.A.), International Affairs
Cumberland High School 2005 — 2009
High School diploma
Khadiji Clay Khadiji Clay's TeleTech Experience September 2011 - June 2014
Job Kyani Independent Distributor
Industry Health, Wellness and Fitness
Experience
Arlington Convention Center May 2015 - Present
The Vine Family Chiropractic November 2014 - March 2015
Korean Taekwondo Institute March 2014 - November 2014
TeleTech September 2011 - June 2014
Dr. Anthony Toney Family Dentistry June 2009 - September 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Data Entry, Customer Satisfaction, Typing, Team Leadership, Marketing, Access, Time Management, Outlook, Process Improvement
Education
John C Calhoun State Community College 2010 — 2019
Still pursuing, Sports Management, Sophomore
Arlington Convention Center May 2015 - Present
The Vine Family Chiropractic November 2014 - March 2015
Korean Taekwondo Institute March 2014 - November 2014
TeleTech September 2011 - June 2014
Dr. Anthony Toney Family Dentistry June 2009 - September 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Data Entry, Customer Satisfaction, Typing, Team Leadership, Marketing, Access, Time Management, Outlook, Process Improvement
Education
John C Calhoun State Community College 2010 — 2019
Still pursuing, Sports Management, Sophomore
Carmen Garsia Carmen Garsia's TeleTech Experience October 2006 - February 2010
Job Preschool Teacher
Industry Primary/Secondary Education
Experience
Preschool Teacher August 2013 - Present
Preschool Teacher August 2013 - Present
MyNewSoft Inc October 2012 - August 2013
TeleTech October 2006 - February 2010
Skills
Customer Service, Sales, Customer Satisfaction, Leadership, Team Leadership, Training, Call Centers, Time Management, Social Media, Public Speaking, CRM, Research, Windows
Education
Institute for Business and Technology 2011 — 2012
Phlebotomy technician, Phlebotomy Technician/Phlebotomist
Preschool Teacher August 2013 - Present
Preschool Teacher August 2013 - Present
MyNewSoft Inc October 2012 - August 2013
TeleTech October 2006 - February 2010
Skills
Customer Service, Sales, Customer Satisfaction, Leadership, Team Leadership, Training, Call Centers, Time Management, Social Media, Public Speaking, CRM, Research, Windows
Education
Institute for Business and Technology 2011 — 2012
Phlebotomy technician, Phlebotomy Technician/Phlebotomist
Jamila Monroe Jamila Monroe's TeleTech Experience October 2012 - August 2013
Job Virtual Assistant at Self Employed
Industry Telecommunications
Experience
Self Employed April 2014 - Present
Orange Orchid Occasions January 2000 - Present
Verizon Wireless August 2013 - April 2014
TeleTech October 2012 - August 2013
Infinity Insurance October 2005 - August 2007
Saks Fifth Avenue December 2004 - October 2005
Skills
Microsoft Office 2007, 10 Key, Transcription, Advertising Sales, Accounts Payable, Accounts Receivable, Event Planning, Wedding Planning, Calligraphy, Organizational Change, Typing, Floral Design, Custom Invitations, Catering Sales, Catering, Youth Ministry, Peer Counseling, Filing, Visual Displays, Breeze, Avaya, RSS, Order Management..., IKE, OneSite, Corporate Events, Public Speaking, Customer Service, Microsoft Office
Education
Jefferson State Community College 2010 — 2010
N/A, General Studies, 2.5
University of Alabama at Birmingham 1993 — 1999
N/A, Business Administration and Management, General, C-
Self Employed April 2014 - Present
Orange Orchid Occasions January 2000 - Present
Verizon Wireless August 2013 - April 2014
TeleTech October 2012 - August 2013
Infinity Insurance October 2005 - August 2007
Saks Fifth Avenue December 2004 - October 2005
Skills
Microsoft Office 2007, 10 Key, Transcription, Advertising Sales, Accounts Payable, Accounts Receivable, Event Planning, Wedding Planning, Calligraphy, Organizational Change, Typing, Floral Design, Custom Invitations, Catering Sales, Catering, Youth Ministry, Peer Counseling, Filing, Visual Displays, Breeze, Avaya, RSS, Order Management..., IKE, OneSite, Corporate Events, Public Speaking, Customer Service, Microsoft Office
Education
Jefferson State Community College 2010 — 2010
N/A, General Studies, 2.5
University of Alabama at Birmingham 1993 — 1999
N/A, Business Administration and Management, General, C-
Shaun Clark's TeleTech Experience April 2012 - January 2015
Job NetApp Systems Engineer | SLED
Industry Information Technology and Services
Experience
NetApp January 2015 - Present
TeleTech April 2012 - January 2015
Pearson eCollege February 2011 - June 2012
Zenith Insurance Corp March 2003 - June 2011
Keiser Career College 2000 - 2006
PCM Networking January 2002 - March 2003
CERTIFICATION, INC January 2000 - January 2002
Professional Employee Management 1999 - 2000
Supervisor of Elections Sarasota, FL 1997 - 2000
BLEEDING EDGE COMPUTER CENTER January 1994 - January 1997
Skills
Disaster Recovery, DNS, Windows Server, Active Directory, Servers, Networking, Network Administration, Microsoft Exchange, IIS, System Administration, Network Security, Troubleshooting, Security, Operating Systems, DHCP, Cisco Technologies, VPN, Unix, Technical Support, Hardware, Linux, WAN, System Deployment, VMware, Microsoft Certified..., HP, Data Center, Routers, CCNA, Network Architecture, VoIP, Linux System..., Apache, Storage, Virtualization, SAN, Information Technology, Switches, NetApp, Management, Vendor Management, Business Continuity, Cluster
Education
Keiser College 1995 — 1998
Associate of Science, Computer Science
NetApp January 2015 - Present
TeleTech April 2012 - January 2015
Pearson eCollege February 2011 - June 2012
Zenith Insurance Corp March 2003 - June 2011
Keiser Career College 2000 - 2006
PCM Networking January 2002 - March 2003
CERTIFICATION, INC January 2000 - January 2002
Professional Employee Management 1999 - 2000
Supervisor of Elections Sarasota, FL 1997 - 2000
BLEEDING EDGE COMPUTER CENTER January 1994 - January 1997
Skills
Disaster Recovery, DNS, Windows Server, Active Directory, Servers, Networking, Network Administration, Microsoft Exchange, IIS, System Administration, Network Security, Troubleshooting, Security, Operating Systems, DHCP, Cisco Technologies, VPN, Unix, Technical Support, Hardware, Linux, WAN, System Deployment, VMware, Microsoft Certified..., HP, Data Center, Routers, CCNA, Network Architecture, VoIP, Linux System..., Apache, Storage, Virtualization, SAN, Information Technology, Switches, NetApp, Management, Vendor Management, Business Continuity, Cluster
Education
Keiser College 1995 — 1998
Associate of Science, Computer Science
Dominique Taylor-Sims Dominique Taylor-Sims's TeleTech Experience November 2014 - January 2015
Job TeleRecruiter
Industry Staffing and Recruiting
Experience
Lifeline Blood Services January 2015 - Present
TeleTech November 2014 - January 2015
Apria Healthcare August 2011 - July 2013
Integrity Solutions August 2007 - September 2009
Cheyenne Regional Medical Center August 2004 - April 2009
Skills
Data Entry, Medical Education, Leadership Development, Recruiting, Management, Team Leadership, Sales, Office Administration, Telecommunications, Customer Service, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Community Outreach, Filing, Remote Administration, Customer Satisfaction, Advertising, Marketing, Social Media, Direct Sales, Medical Terminology, Medicare, Medical Records, Medical Transcription, Organizational..., Medical Devices, Internet Recruiting, Quality Assurance, Networking, Social Networking, Social Media Marketing, Quality Auditing, Online Advertising, Virtual Teams, Database Administration, Healthcare, HIPAA
Education
Union University 2015 — 2016
Bachelor of Science (BS), Concentration: Healthcare Management, 3.5
Jackson State Community College 2013 — 2015
Associate's degree, General Studies, 3.0
Lifeline Blood Services January 2015 - Present
TeleTech November 2014 - January 2015
Apria Healthcare August 2011 - July 2013
Integrity Solutions August 2007 - September 2009
Cheyenne Regional Medical Center August 2004 - April 2009
Skills
Data Entry, Medical Education, Leadership Development, Recruiting, Management, Team Leadership, Sales, Office Administration, Telecommunications, Customer Service, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Community Outreach, Filing, Remote Administration, Customer Satisfaction, Advertising, Marketing, Social Media, Direct Sales, Medical Terminology, Medicare, Medical Records, Medical Transcription, Organizational..., Medical Devices, Internet Recruiting, Quality Assurance, Networking, Social Networking, Social Media Marketing, Quality Auditing, Online Advertising, Virtual Teams, Database Administration, Healthcare, HIPAA
Education
Union University 2015 — 2016
Bachelor of Science (BS), Concentration: Healthcare Management, 3.5
Jackson State Community College 2013 — 2015
Associate's degree, General Studies, 3.0
Phillip Lueker's TeleTech Experience May 2012 - Present
Job IS Manager at Nissan North America Inc
Industry Information Technology and Services
Experience
Nissan North America Inc December 2014 - Present
TeleTech May 2012 - Present
TeleTech March 2014 - December 2014
TeleTech September 2009 - May 2012
TeleTech July 2008 - September 2009
Sprint Nextel June 1999 - April 2007
Skills
Call Centers, Technical Support, Workforce Management, Avaya, Service Delivery, Vendor Management, BPO, Outsourcing, Troubleshooting, Contact Centers, Customer Experience, Help Desk Support, Active Directory, Windows 7, Process Improvement, ITIL, Computer Hardware, Sla, Customer Satisfaction, SLA
Education
Metropolitan State College of Denver
Continuing Education
University of Kansas
Economics
Johnson County Community College
AA, Liberal Arts
Nissan North America Inc December 2014 - Present
TeleTech May 2012 - Present
TeleTech March 2014 - December 2014
TeleTech September 2009 - May 2012
TeleTech July 2008 - September 2009
Sprint Nextel June 1999 - April 2007
Skills
Call Centers, Technical Support, Workforce Management, Avaya, Service Delivery, Vendor Management, BPO, Outsourcing, Troubleshooting, Contact Centers, Customer Experience, Help Desk Support, Active Directory, Windows 7, Process Improvement, ITIL, Computer Hardware, Sla, Customer Satisfaction, SLA
Education
Metropolitan State College of Denver
Continuing Education
University of Kansas
Economics
Johnson County Community College
AA, Liberal Arts
Elias Mercado Elias Mercado's TeleTech Experience January 2000 - October 2002
Job President at EMega Consulting
Industry Financial Services
Experience
EMega Consulting September 2010 - Present
Transnetwork Corporation January 2009 - September 2010
Ria Financial January 2007 - December 2008
Wells Fargo Advisors January 2005 - 2006
Ernst & Young October 2002 - December 2004
TeleTech January 2000 - October 2002
First Data Corporation January 1996 - January 2000
Western Union 1993 - 1996
Thomas Cook Group 1988 - 1994
Skills
Business Strategy, Financial Services, Banking, Strategic Planning, New Business Development, Start-ups, Mergers, Payments, Risk Management, Financial Analysis, Business Planning, Business Development, Strategic Partnerships, Sales Management, Credit, Executive Management, Operational Excellence, Emerging Markets, Mergers & Acquisitions, Strategy, Customer Service, Strategic Leadership, Project Portfolio...
Education
IPADE 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Instituto Tecnológico Autónomo de México
lear school
EMega Consulting September 2010 - Present
Transnetwork Corporation January 2009 - September 2010
Ria Financial January 2007 - December 2008
Wells Fargo Advisors January 2005 - 2006
Ernst & Young October 2002 - December 2004
TeleTech January 2000 - October 2002
First Data Corporation January 1996 - January 2000
Western Union 1993 - 1996
Thomas Cook Group 1988 - 1994
Skills
Business Strategy, Financial Services, Banking, Strategic Planning, New Business Development, Start-ups, Mergers, Payments, Risk Management, Financial Analysis, Business Planning, Business Development, Strategic Partnerships, Sales Management, Credit, Executive Management, Operational Excellence, Emerging Markets, Mergers & Acquisitions, Strategy, Customer Service, Strategic Leadership, Project Portfolio...
Education
IPADE 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Instituto Tecnológico Autónomo de México
lear school
Pamela Echols Pamela Echols's TeleTech Experience October 2012 - June 2014
Job Primary Support Customer Service Specialist at TeleTech Holdings, Inc.
Industry Consumer Goods
Experience
TeleTech Holdings, Inc. August 2015 - Present
AppleOne Employment Services February 2015 - July 2015
Service Master - TruGreen February 2013 - September 2014
TeleTech October 2012 - June 2014
Comprehensive Community Solutions, Inc. June 2009 - April 2012
Rockford School District 205 December 2007 - June 2009
MCI/NCO June 2004 - June 2008
Skills
Time Management, Public Speaking, Coaching, Event Planning, Social Media, Attention To Detail, Organizing, Customer Service, Planning, Writing, Supervisory Skills, Adult Education, Negotiation Skills, Sales Excellence, Management, Prioritize and Multi..., Computer and multiple..., Phone Etiquette, Program Management, Sales, Negotiation
Education
Jones International University 2009 — 2011
Master of Education, Corporate Training and Knowledge Management, Cum Laude
University of Illinois Springfield 1998 — 2003
BACHELOR, SOCIAL WORK
TeleTech Holdings, Inc. August 2015 - Present
AppleOne Employment Services February 2015 - July 2015
Service Master - TruGreen February 2013 - September 2014
TeleTech October 2012 - June 2014
Comprehensive Community Solutions, Inc. June 2009 - April 2012
Rockford School District 205 December 2007 - June 2009
MCI/NCO June 2004 - June 2008
Skills
Time Management, Public Speaking, Coaching, Event Planning, Social Media, Attention To Detail, Organizing, Customer Service, Planning, Writing, Supervisory Skills, Adult Education, Negotiation Skills, Sales Excellence, Management, Prioritize and Multi..., Computer and multiple..., Phone Etiquette, Program Management, Sales, Negotiation
Education
Jones International University 2009 — 2011
Master of Education, Corporate Training and Knowledge Management, Cum Laude
University of Illinois Springfield 1998 — 2003
BACHELOR, SOCIAL WORK
Chris McLuhan Chris McLuhan's TeleTech Experience September 2009 - July 2011
Job Facilities at RTD
Industry Outsourcing/Offshoring
Experience
RTD February 2013 - Present
Independent July 2011 - Present
TeleTech September 2009 - July 2011
TeleTech March 2007 - September 2009
TeleTech July 2005 - March 2007
TeleTech July 2000 - July 2005
Skills
Global Management, Capital Budgeting, Facilities Management, Technical Recruiting, Space Planning, Data Center, Critical Analysis, Project Planning, AutoCAD, Security, Biometrics, Real Estate Development, Staff Development, Process Optimization, Critical Thinking, Space-planning, Program Management, Process Improvement, Leadership, Outsourcing, Strategic Planning, Vendor Management, Management, Change Management, Business Process..., Space planning, Cross-functional Team..., Team Building, Call Centers, Training, Time Management, Performance Management, Customer Retention, Executive Management, Customer Satisfaction, Workforce Management, Contract Negotiation, Analytics, Contract Management, BPO, Customer Experience, Procurement, Team Management, Business Process, Operations Management, Team Leadership, Service Delivery, Budgets, CRM, Project Management
Education
University of Denver 2013 — 2016
Master of Science (MS)
Ivey Business School at Western University
CIM, Management
The University of Western Ontario
Bachelor's degree, Global Business Adminisration
RTD February 2013 - Present
Independent July 2011 - Present
TeleTech September 2009 - July 2011
TeleTech March 2007 - September 2009
TeleTech July 2005 - March 2007
TeleTech July 2000 - July 2005
Skills
Global Management, Capital Budgeting, Facilities Management, Technical Recruiting, Space Planning, Data Center, Critical Analysis, Project Planning, AutoCAD, Security, Biometrics, Real Estate Development, Staff Development, Process Optimization, Critical Thinking, Space-planning, Program Management, Process Improvement, Leadership, Outsourcing, Strategic Planning, Vendor Management, Management, Change Management, Business Process..., Space planning, Cross-functional Team..., Team Building, Call Centers, Training, Time Management, Performance Management, Customer Retention, Executive Management, Customer Satisfaction, Workforce Management, Contract Negotiation, Analytics, Contract Management, BPO, Customer Experience, Procurement, Team Management, Business Process, Operations Management, Team Leadership, Service Delivery, Budgets, CRM, Project Management
Education
University of Denver 2013 — 2016
Master of Science (MS)
Ivey Business School at Western University
CIM, Management
The University of Western Ontario
Bachelor's degree, Global Business Adminisration
Gabe Cabrera, AM.APMP's TeleTech Experience September 2015 - Present
Job Sr. Manager, Proposal Support at TeleTech
Industry Defense & Space
Experience
TeleTech September 2015 - Present
TeleTech June 2013 - Present
Salient Federal Solutions July 2010 - May 2013
SGIS July 2008 - July 2010
SGIS March 2005 - July 2008
Aldi, Inc. 2001 - 2005
Skills
Proposal Management, Government, SharePoint, DoD, Microsoft Office, RFP, Editing, Proposal Preparation, Proposal Coordination, Proposal Support, Proposal Review, Proposal Creation, Virtual Teams, Team Coordination, Leadership, Proposal Writing, Team Building, Management, Business Development, Program Management, Government Contracting, Government Proposals, Strategy, Analysis, Defense, Training, Software Documentation, Recruiting, Security Clearance
Education
Indiana University Bloomington 1997 — 2000
BS - Business, Management, HR, Psychology
TeleTech September 2015 - Present
TeleTech June 2013 - Present
Salient Federal Solutions July 2010 - May 2013
SGIS July 2008 - July 2010
SGIS March 2005 - July 2008
Aldi, Inc. 2001 - 2005
Skills
Proposal Management, Government, SharePoint, DoD, Microsoft Office, RFP, Editing, Proposal Preparation, Proposal Coordination, Proposal Support, Proposal Review, Proposal Creation, Virtual Teams, Team Coordination, Leadership, Proposal Writing, Team Building, Management, Business Development, Program Management, Government Contracting, Government Proposals, Strategy, Analysis, Defense, Training, Software Documentation, Recruiting, Security Clearance
Education
Indiana University Bloomington 1997 — 2000
BS - Business, Management, HR, Psychology
Jessica Grimes Jessica Grimes's TeleTech Experience December 1997 - February 1999
Job Manager Learning & Development at PETCO Animal Supplies, Inc.
Industry Professional Training & Coaching
Experience
PETCO Animal Supplies, Inc. July 2013 - Present
PETCO Animal Supplies, Inc. July 2011 - July 2013
USAA September 2010 - April 2011
USAA September 2007 - September 2010
USAA February 2005 - September 2007
USAA April 2002 - February 2005
NICE Systems February 1999 - April 2002
TeleTech December 1997 - February 1999
Stein Mart April 1996 - December 1997
Montgomery Ward August 1990 - April 1996
Skills
Strategic Planning, Problem Solving, Action Plans, Instructional Design, Coaching, Performance Analysis, Multimedia Project..., Program Facilitation, Business Process..., Sales Support, Six Sigma, Workshop Facilitation, Technical Writing, Strategic Communications, Sales Rep Training, Customer Service..., Cross-functional Team..., Vendor Management, Budget Process, Talent Management, Software Documentation, Collaboration, Sales Presentations, Data Analysis, Creative Writing, Video Conferencing, Teleconferencing, Webinar Development, SumTotal, Adobe Creative Suite, Microsoft Office, Program Management, Human Resources, Human Performance, E-Learning Consulting, Program Evaluation, Program Implementation, Innovator, Project Management, Development Planning, Performance Reviews, Change Management, Procurement, Corporate Communications, Team Building, Interviewing Skills, Script-writing, Sales Management..., Team Leadership, Training
Education
Jones International University 2006 — 2009
M.Ed., E-Learning Technology and Design
Metropolitan State College of Denver 1991 — 1995
B.A., Broadcast Communications
PETCO Animal Supplies, Inc. July 2013 - Present
PETCO Animal Supplies, Inc. July 2011 - July 2013
USAA September 2010 - April 2011
USAA September 2007 - September 2010
USAA February 2005 - September 2007
USAA April 2002 - February 2005
NICE Systems February 1999 - April 2002
TeleTech December 1997 - February 1999
Stein Mart April 1996 - December 1997
Montgomery Ward August 1990 - April 1996
Skills
Strategic Planning, Problem Solving, Action Plans, Instructional Design, Coaching, Performance Analysis, Multimedia Project..., Program Facilitation, Business Process..., Sales Support, Six Sigma, Workshop Facilitation, Technical Writing, Strategic Communications, Sales Rep Training, Customer Service..., Cross-functional Team..., Vendor Management, Budget Process, Talent Management, Software Documentation, Collaboration, Sales Presentations, Data Analysis, Creative Writing, Video Conferencing, Teleconferencing, Webinar Development, SumTotal, Adobe Creative Suite, Microsoft Office, Program Management, Human Resources, Human Performance, E-Learning Consulting, Program Evaluation, Program Implementation, Innovator, Project Management, Development Planning, Performance Reviews, Change Management, Procurement, Corporate Communications, Team Building, Interviewing Skills, Script-writing, Sales Management..., Team Leadership, Training
Education
Jones International University 2006 — 2009
M.Ed., E-Learning Technology and Design
Metropolitan State College of Denver 1991 — 1995
B.A., Broadcast Communications
Katherine Hager's TeleTech Experience April 2008 - January 2009
Job Temp at Employment Plus
Industry Outsourcing/Offshoring
Experience
USG Insurance Services, Inc. April 2012 - Present
Vertex Business Services November 2010 - January 2012
Vertex Business Services 2010 - 2012
Universal SmartComp April 2010 - November 2010
TeleTech April 2008 - January 2009
Education
CCAC 2007 — 2008
n/a, Nursing
Indiana University of Pennsylvania 2005 — 2007
Business Administration and Management, General
Brownsville Area HS 2001 — 2005
General
USG Insurance Services, Inc. April 2012 - Present
Vertex Business Services November 2010 - January 2012
Vertex Business Services 2010 - 2012
Universal SmartComp April 2010 - November 2010
TeleTech April 2008 - January 2009
Education
CCAC 2007 — 2008
n/a, Nursing
Indiana University of Pennsylvania 2005 — 2007
Business Administration and Management, General
Brownsville Area HS 2001 — 2005
General
Jennifer Bartels's TeleTech Experience May 2013 - Present
Job Bringing humanity back to business through an amazing team!
Industry Management Consulting
Experience
TeleTech May 2013 - Present
Resources Global Professionals September 2011 - May 2013
Intrado May 2011 - September 2011
UDR October 2010 - May 2011
Frontier Airlines February 2004 - May 2010
Creative Memories March 1998 - August 2004
Skills
Negotiation, Internet Recruiting, Talent Acquisition, Talent Management, Consultants, Recruiting, Onboarding, Human Resources, Applicant Tracking..., Hiring, Management, Interviews, Deferred Compensation, Technical Recruiting, Vendor Management, CRM, New Hire Orientations, Sourcing, Screening, Temporary Placement, Training, College Recruiting, Change Management, Workforce Planning, Employment Law, Performance Management, Executive Search, Succession Planning, Job Fairs, Employee Engagement, Contract Recruitment, Resume Writing, Staffing Services, Consulting, Job Descriptions, Leadership, Employee Training, International..., Global Talent..., Global Compensation, Benefits Negotiation, Employer Branding, Employee Relations, Employee Benefits, Management Consulting, Awesomeness
Education
University of Phoenix 2008 — 2009
Master of Management, Business
Judson College (IL)
University of Phoenix
Bachelors, Business Management
TeleTech May 2013 - Present
Resources Global Professionals September 2011 - May 2013
Intrado May 2011 - September 2011
UDR October 2010 - May 2011
Frontier Airlines February 2004 - May 2010
Creative Memories March 1998 - August 2004
Skills
Negotiation, Internet Recruiting, Talent Acquisition, Talent Management, Consultants, Recruiting, Onboarding, Human Resources, Applicant Tracking..., Hiring, Management, Interviews, Deferred Compensation, Technical Recruiting, Vendor Management, CRM, New Hire Orientations, Sourcing, Screening, Temporary Placement, Training, College Recruiting, Change Management, Workforce Planning, Employment Law, Performance Management, Executive Search, Succession Planning, Job Fairs, Employee Engagement, Contract Recruitment, Resume Writing, Staffing Services, Consulting, Job Descriptions, Leadership, Employee Training, International..., Global Talent..., Global Compensation, Benefits Negotiation, Employer Branding, Employee Relations, Employee Benefits, Management Consulting, Awesomeness
Education
University of Phoenix 2008 — 2009
Master of Management, Business
Judson College (IL)
University of Phoenix
Bachelors, Business Management
Bill Garrison, PMP, ITIL, CSM Bill Garrison, PMP, ITIL, CSM's TeleTech Experience 2005 - 2006
Job
Industry Outsourcing/Offshoring
Experience
Welltok, Inc. March 2015 - Present
GLR Strategy Group LLC August 2010 - Present
STARTEK April 2014 - September 2014
OneNeck IT Solutions October 2011 - April 2014
StarTek March 2009 - June 2010
Key Investment Services 2006 - March 2009
TeleTech 2005 - 2006
TeleTech 2002 - 2005
TeleTech 1999 - 2002
TeleTech 1996 - 1999
Skills
Business Process..., CRM, Cross-functional Team..., Outsourcing, Business Analysis, Strategy, Management, Business Intelligence, Operations Management, Project Management, Team Leadership, New Business Development, Solution Selling, Leadership, Business Process, PMO, BPO, Sales Management, Project Planning, Organizational..., Sales Operations, Vendor Management, Integration, Workforce Management, Call Center, Process Improvement, Professional Services, Call Centers, Service Delivery, Pre-sales, Customer Experience, Program Management, Sales, Cloud Computing, Telecommunications, SaaS, Change Management, VoIP, Enterprise Software, Business Development, Salesforce.com, Unified Communications, IT Management, Account Management
Education
Temple University - Fox School of Business and Management 1992 — 1993
Indiana University - Kelley School of Business 1981 — 1986
BS
Welltok, Inc. March 2015 - Present
GLR Strategy Group LLC August 2010 - Present
STARTEK April 2014 - September 2014
OneNeck IT Solutions October 2011 - April 2014
StarTek March 2009 - June 2010
Key Investment Services 2006 - March 2009
TeleTech 2005 - 2006
TeleTech 2002 - 2005
TeleTech 1999 - 2002
TeleTech 1996 - 1999
Skills
Business Process..., CRM, Cross-functional Team..., Outsourcing, Business Analysis, Strategy, Management, Business Intelligence, Operations Management, Project Management, Team Leadership, New Business Development, Solution Selling, Leadership, Business Process, PMO, BPO, Sales Management, Project Planning, Organizational..., Sales Operations, Vendor Management, Integration, Workforce Management, Call Center, Process Improvement, Professional Services, Call Centers, Service Delivery, Pre-sales, Customer Experience, Program Management, Sales, Cloud Computing, Telecommunications, SaaS, Change Management, VoIP, Enterprise Software, Business Development, Salesforce.com, Unified Communications, IT Management, Account Management
Education
Temple University - Fox School of Business and Management 1992 — 1993
Indiana University - Kelley School of Business 1981 — 1986
BS
Farrah Cottrill's TeleTech Experience April 1998 - May 2000
Job Land Administrator at Mason Dixon Energy, LLC
Industry Oil & Energy
Experience
Wetzel County Schools December 2011 - June 2012
Mason Dixon Energy, LLC June 2010 - October 2011
Safelite AutoGlass March 2009 - June 2010
Pine Grove Public Library June 2005 - March 2009
Teletech April 1998 - May 2000
Skills
American Heart..., American Heart..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Retention, Photoshop, Digital Photography, Windows, Social Networking, Customer Conversion, Secretarial Skills, Receptionist Duties, Oil/Gas, Public Libraries, Librarians, Telemarketing, Jewelry Design, Acrylic Painting, Mapping, Cpr Certified, Pipelines, Natural Gas, Upstream, Data Mapping, Minerals, Gas, Leases, Contract Management, Drilling, Energy Industry, Petroleum, Leadership, Oil & Gas Industry, Titles, Energy, Supervisory Skills, Data Entry, Land Administration, Spreadsheets, Access
Education
West Virginia Northern Community College 1997 — 1999
Small Business Certificate, Business Administration
Kaplan University
Early Childhood Education and Teaching
Wetzel County Schools December 2011 - June 2012
Mason Dixon Energy, LLC June 2010 - October 2011
Safelite AutoGlass March 2009 - June 2010
Pine Grove Public Library June 2005 - March 2009
Teletech April 1998 - May 2000
Skills
American Heart..., American Heart..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Retention, Photoshop, Digital Photography, Windows, Social Networking, Customer Conversion, Secretarial Skills, Receptionist Duties, Oil/Gas, Public Libraries, Librarians, Telemarketing, Jewelry Design, Acrylic Painting, Mapping, Cpr Certified, Pipelines, Natural Gas, Upstream, Data Mapping, Minerals, Gas, Leases, Contract Management, Drilling, Energy Industry, Petroleum, Leadership, Oil & Gas Industry, Titles, Energy, Supervisory Skills, Data Entry, Land Administration, Spreadsheets, Access
Education
West Virginia Northern Community College 1997 — 1999
Small Business Certificate, Business Administration
Kaplan University
Early Childhood Education and Teaching
Frank Galindo Frank Galindo's TeleTech Experience December 2005 - March 2007
Job Manager at Deloitte Consulting LLP
Industry Financial Services
Experience
Deloitte Consulting LLP November 2013 - Present
Accenture February 2012 - November 2013
Perficient July 2010 - February 2012
Western Union March 2007 - January 2010
TeleTech December 2005 - March 2007
American Outsourcing Groups June 2000 - December 2005
NCS HealthCare March 1997 - June 2000
Quanterra, Inc. June 1994 - January 1997
Dakin Incorporated January 1992 - January 1994
Fox & Carskadon/Better Homes & Gardens January 1988 - January 1992
Skills
Essbase, Financial Reporting, Managerial Finance, Auditing, Budgets, Sarbanes-Oxley, Accounts Receivable, Credit, JD Edwards, Treasury, Financial Close Process, Financial Data..., Accounts Payable, Cost Accounting, Fixed Assets, Payroll, Process Engineering, Leadership, Spanish, Acquisitions, Management Development, Process Improvement, Business Process..., Financial Analysis, General Ledger, Consolidation, Cash Flow, US GAAP, FDQM, Hyperion Financial..., Hyperion EPM, EPMA, Smartview, HFR, FDM, Hyperion HFM, Sarbanes-Oxley Act, HFM
Education
Illinois State University 1980 — 1987
Bachelor, Finance, Accounting
Deloitte Consulting LLP November 2013 - Present
Accenture February 2012 - November 2013
Perficient July 2010 - February 2012
Western Union March 2007 - January 2010
TeleTech December 2005 - March 2007
American Outsourcing Groups June 2000 - December 2005
NCS HealthCare March 1997 - June 2000
Quanterra, Inc. June 1994 - January 1997
Dakin Incorporated January 1992 - January 1994
Fox & Carskadon/Better Homes & Gardens January 1988 - January 1992
Skills
Essbase, Financial Reporting, Managerial Finance, Auditing, Budgets, Sarbanes-Oxley, Accounts Receivable, Credit, JD Edwards, Treasury, Financial Close Process, Financial Data..., Accounts Payable, Cost Accounting, Fixed Assets, Payroll, Process Engineering, Leadership, Spanish, Acquisitions, Management Development, Process Improvement, Business Process..., Financial Analysis, General Ledger, Consolidation, Cash Flow, US GAAP, FDQM, Hyperion Financial..., Hyperion EPM, EPMA, Smartview, HFR, FDM, Hyperion HFM, Sarbanes-Oxley Act, HFM
Education
Illinois State University 1980 — 1987
Bachelor, Finance, Accounting
Saiyid Hasnain Saiyid Hasnain's TeleTech Experience October 2000 - October 2003
Job MBA (Marketing & Finance) GPA 3.72/4.0
Industry Financial Services
Experience
Fidelity Investments Canada October 2005 - Present
Fidelity Investments Canada May 2011 - June 2012
American Express October 2003 - October 2005
TeleTech October 2000 - October 2003
Pakistan International Airlines October 1993 - October 2001
AEG Travel Services (Pvt) Ltd - American Express Travel Services October 1986 - October 1993
Skills
Excel, Business Objects, Business Strategy, Automation, Crystal Reports, SharePoint Designer, Xcelsius, OBI, Business Objects XI, PC Airflite, Sabre, XTRAC, Access, Axis, Microsoft Excel, Financial Services, Leadership, SQL, Management, Analysis, Call Centers, Requirements Gathering, Business Analysis, Project Planning, Business Intelligence, Finance, SDLC
Education
Institute of Business Administration 1997 — 2001
MBA
La Salle High school
Gr 8-9
S E College
B Sc
Sadiq Public School
High School
Fidelity Investments Canada October 2005 - Present
Fidelity Investments Canada May 2011 - June 2012
American Express October 2003 - October 2005
TeleTech October 2000 - October 2003
Pakistan International Airlines October 1993 - October 2001
AEG Travel Services (Pvt) Ltd - American Express Travel Services October 1986 - October 1993
Skills
Excel, Business Objects, Business Strategy, Automation, Crystal Reports, SharePoint Designer, Xcelsius, OBI, Business Objects XI, PC Airflite, Sabre, XTRAC, Access, Axis, Microsoft Excel, Financial Services, Leadership, SQL, Management, Analysis, Call Centers, Requirements Gathering, Business Analysis, Project Planning, Business Intelligence, Finance, SDLC
Education
Institute of Business Administration 1997 — 2001
MBA
La Salle High school
Gr 8-9
S E College
B Sc
Sadiq Public School
High School
Goldy Arora | Google Partner Goldy Arora | Google Partner's TeleTech Experience January 2006 - July 2007
Job Transforming businesses with Google Apps, Google Maps, Google Cloud,
Industry Information Technology and Services
Experience
MediaAgility February 2013 - Present
Google Apps For Education June 2012 - Present
Google January 2015 - January 2015
Revevol September 2011 - February 2013
Xoriant August 2007 - October 2011
TeleTech January 2006 - July 2007
Skills
Business Transformation, Digital Strategy, Sales Automation, Marketing Automation, Cloud Computing, Google Apps, Business Process..., IT Strategy, Business Strategy, Business Intelligence, Strategic Partnerships, Solution Architecture, Google Maps, google cloud platform, Big Data, Big Query, Analytics, Ideas Development, IT Management, IT Service Management, Management, Team Management, Strategy, Lead Generation, Integration, ITIL, Program Management, Consulting, Team Leadership, Enterprise Software
Education
M.Sc IT, MBA, PhD Cognitive Psychology 2002 — 2017
IGNOU 2014 — 2017
Doctor of Philosophy (PhD), Cognitive Psychology
Vinayaka Mission's Research Foundation - University 2012 — 2013
Master of Science in Information Technology (M.Sc IT), Information Technology
Symbiosis institute of Management Studies 2004 — 2006
MBA, Sales & Marekting
Institute of Management Technology, Ghaziabad 2006 — 2007
PGDHRM, Human Resources Management
MediaAgility February 2013 - Present
Google Apps For Education June 2012 - Present
Google January 2015 - January 2015
Revevol September 2011 - February 2013
Xoriant August 2007 - October 2011
TeleTech January 2006 - July 2007
Skills
Business Transformation, Digital Strategy, Sales Automation, Marketing Automation, Cloud Computing, Google Apps, Business Process..., IT Strategy, Business Strategy, Business Intelligence, Strategic Partnerships, Solution Architecture, Google Maps, google cloud platform, Big Data, Big Query, Analytics, Ideas Development, IT Management, IT Service Management, Management, Team Management, Strategy, Lead Generation, Integration, ITIL, Program Management, Consulting, Team Leadership, Enterprise Software
Education
M.Sc IT, MBA, PhD Cognitive Psychology 2002 — 2017
IGNOU 2014 — 2017
Doctor of Philosophy (PhD), Cognitive Psychology
Vinayaka Mission's Research Foundation - University 2012 — 2013
Master of Science in Information Technology (M.Sc IT), Information Technology
Symbiosis institute of Management Studies 2004 — 2006
MBA, Sales & Marekting
Institute of Management Technology, Ghaziabad 2006 — 2007
PGDHRM, Human Resources Management
Patrick Zuccari Patrick Zuccari's TeleTech Experience January 2004 - April 2006
Job Human Resources
Industry Hospitality
Experience
Delaware North Companies April 2014 - Present
UnitedHealthcare April 2006 - April 2013
TeleTech January 2004 - April 2006
Skills
Human Resources, Health Insurance, Customer Service, Communication, Interpersonal Skill, Team Building, Strategy, Data Entry
Education
SUNY Fredonia 2000 — 2002
Bachelor of Arts (B.A.), Psychology
Niagara County Community College 1997 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management/Personnel Administration, General, 3.7
Delaware North Companies April 2014 - Present
UnitedHealthcare April 2006 - April 2013
TeleTech January 2004 - April 2006
Skills
Human Resources, Health Insurance, Customer Service, Communication, Interpersonal Skill, Team Building, Strategy, Data Entry
Education
SUNY Fredonia 2000 — 2002
Bachelor of Arts (B.A.), Psychology
Niagara County Community College 1997 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management/Personnel Administration, General, 3.7
David Muck's TeleTech Experience July 2002 - July 2003
Job Wireless Sales Technical Solutions at Sprint
Industry Telecommunications
Experience
Sprint July 2003 - Present
Teletech July 2002 - July 2003
Nextel Communications 1998 - 2002
The Broadmoor Hotel/Resort May 1996 - May 1997
Skills
Wireless, Cellular Communications, CDMA, Networking, Telecommunications, 4G, Call Centers, Process Improvement, M2M, Mobile Technology, LTE, VoIP, Mobile Devices, Wireless Networking, Troubleshooting, Android, Unified Communications, Customer Experience, Network Design, Vendor Management, iDEN, WiMAX, Process Control, IP, Managed Services, Telephony, MPLS, Organization, Software Installation, Google Apps
Education
Cowley County College 1997 — 1998
Engineering
Kansas State University 1995 — 1996
Engineering
Sprint July 2003 - Present
Teletech July 2002 - July 2003
Nextel Communications 1998 - 2002
The Broadmoor Hotel/Resort May 1996 - May 1997
Skills
Wireless, Cellular Communications, CDMA, Networking, Telecommunications, 4G, Call Centers, Process Improvement, M2M, Mobile Technology, LTE, VoIP, Mobile Devices, Wireless Networking, Troubleshooting, Android, Unified Communications, Customer Experience, Network Design, Vendor Management, iDEN, WiMAX, Process Control, IP, Managed Services, Telephony, MPLS, Organization, Software Installation, Google Apps
Education
Cowley County College 1997 — 1998
Engineering
Kansas State University 1995 — 1996
Engineering
Kay Haug's TeleTech Experience January 1999 - August 2001
Job Leader & Manager
Industry Government Administration
Experience
State of Kansas June 2015 - Present
State of Kansas August 2013 - June 2015
Rezolve Group INC August 2011 - August 2013
State of Kansas September 2009 - March 2011
Verizon Wireless September 2001 - September 2009
TeleTech January 1999 - August 2001
Skills
Call Center, Leadership, Customer Experience, Customer Service, Management, Strategy, Call Centers, Telecommunications, Microsoft Office, Contact Centers, Data Analysis, Coaching, Six Sigma, Vendor Management, Strategic Planning, Team Management, Time Management, Professional..., Employee Benefits, PowerPoint, Training, Performance Management
Education
Kansas State University 1981 — 1985
Psychology
Kansas State University
Bachelor of Science, Industrial Psychology
State of Kansas June 2015 - Present
State of Kansas August 2013 - June 2015
Rezolve Group INC August 2011 - August 2013
State of Kansas September 2009 - March 2011
Verizon Wireless September 2001 - September 2009
TeleTech January 1999 - August 2001
Skills
Call Center, Leadership, Customer Experience, Customer Service, Management, Strategy, Call Centers, Telecommunications, Microsoft Office, Contact Centers, Data Analysis, Coaching, Six Sigma, Vendor Management, Strategic Planning, Team Management, Time Management, Professional..., Employee Benefits, PowerPoint, Training, Performance Management
Education
Kansas State University 1981 — 1985
Psychology
Kansas State University
Bachelor of Science, Industrial Psychology
Curtis Brewer Curtis Brewer's TeleTech Experience June 2009 - July 2009
Job at
Industry Retail
Experience
C&A Computer Solutions August 2008 - Present
Blazecom Networks June 2013 - November 2013
Blazecom Networks June 2013 - November 2013
Walmart March 2011 - July 2013
Arc of the Ozarks July 2009 - January 2011
TeleTech June 2009 - July 2009
Skills
Computer Hardware, Computers, Computer Repair, Computer Proficiency, Computer Maintenance, Computer Network..., Sales, Sales Management, Management, Money Management, Troubleshooting
Education
ITT Technical Institute-Indianapolis 2009 — 2010
Bachelor of Technology (B.Tech.), Computer and Information Systems Security/Information Assurance
Park Avenue Christian School 2002 — 2005
High School Diploma
C&A Computer Solutions August 2008 - Present
Blazecom Networks June 2013 - November 2013
Blazecom Networks June 2013 - November 2013
Walmart March 2011 - July 2013
Arc of the Ozarks July 2009 - January 2011
TeleTech June 2009 - July 2009
Skills
Computer Hardware, Computers, Computer Repair, Computer Proficiency, Computer Maintenance, Computer Network..., Sales, Sales Management, Management, Money Management, Troubleshooting
Education
ITT Technical Institute-Indianapolis 2009 — 2010
Bachelor of Technology (B.Tech.), Computer and Information Systems Security/Information Assurance
Park Avenue Christian School 2002 — 2005
High School Diploma
Yolanda Hines's TeleTech Experience December 2008 - April 2010
Job Courteous Customer Service Professional
Industry Financial Services
Experience
TeleTech December 2008 - April 2010
NCO Group April 2008 - August 2008
Convergys April 2008 - August 2008
PLS Financial December 2006 - April 2007
Education
Kaplan University 2005 — 2010
Bachelor
Kaplan University
Associate degree in Arts and Science
TeleTech December 2008 - April 2010
NCO Group April 2008 - August 2008
Convergys April 2008 - August 2008
PLS Financial December 2006 - April 2007
Education
Kaplan University 2005 — 2010
Bachelor
Kaplan University
Associate degree in Arts and Science
Steve Ruge's TeleTech Experience September 2005 - November 2005
Job Environmental and Physical Sciences Assistant III (GPS Technician) at Colorado Department of Transportation
Industry Government Administration
Experience
Colorado Department of Transportation September 2013 - Present
Apple May 2010 - December 2010
Santa Barbara Bank and Trust December 2008 - March 2009
American Honda Motor Company, Inc. November 2007 - October 2008
City of San Marcos, CA May 2007 - August 2007
Symitar November 2005 - February 2007
TeleTech September 2005 - November 2005
Telespectrum October 2001 - March 2002
GLAAD December 2000 - March 2001
Entertainment Industry Foundation November 2000 - November 2000
Skills
GIS, Americans with..., Americans with..., ADA Title II, ADA Compliance, Field Work, Staff Supervision, State Government, Cartography, Spatial Analysis, ArcGIS, Microsoft Office, Data Collection, Troubleshooting, ESRI, ArcMap, GPS, Trimble GPS, ArcMap Mobile, Local Government, Microsoft Excel, Microsoft Word, iOS, Mac, Geodatabase, Metadata
Education
San Diego Mesa College 2005 — 2007
AS, Geographical Information Systems
Palomar College 2003 — 2005
Computer Information Processing, Biotechnology
John A Logan College 1992 — 1995
Computer Information Systems
Southern Illinois University, Carbondale 1989 — 1991
Computer Science
Glenbrook South High School 1985 — 1989
Diploma, Varied
Colorado Department of Transportation September 2013 - Present
Apple May 2010 - December 2010
Santa Barbara Bank and Trust December 2008 - March 2009
American Honda Motor Company, Inc. November 2007 - October 2008
City of San Marcos, CA May 2007 - August 2007
Symitar November 2005 - February 2007
TeleTech September 2005 - November 2005
Telespectrum October 2001 - March 2002
GLAAD December 2000 - March 2001
Entertainment Industry Foundation November 2000 - November 2000
Skills
GIS, Americans with..., Americans with..., ADA Title II, ADA Compliance, Field Work, Staff Supervision, State Government, Cartography, Spatial Analysis, ArcGIS, Microsoft Office, Data Collection, Troubleshooting, ESRI, ArcMap, GPS, Trimble GPS, ArcMap Mobile, Local Government, Microsoft Excel, Microsoft Word, iOS, Mac, Geodatabase, Metadata
Education
San Diego Mesa College 2005 — 2007
AS, Geographical Information Systems
Palomar College 2003 — 2005
Computer Information Processing, Biotechnology
John A Logan College 1992 — 1995
Computer Information Systems
Southern Illinois University, Carbondale 1989 — 1991
Computer Science
Glenbrook South High School 1985 — 1989
Diploma, Varied
Carolyn Frainier's TeleTech Experience April 2012 - June 2012
Job Administrator at Castle Pines Metropolitan District
Industry Government Administration
Experience
Castle Pines Metropolitan District November 2012 - Present
Janus Capital Group July 2012 - November 2012
TeleTech April 2012 - June 2012
Arthur J. Gallagher Risk Management Services, Inc. October 2003 - March 2012
IUPUI December 1999 - May 2003
Indiana University School of Medicine October 1997 - November 1999
Northwestern Mutual May 1993 - March 1996
Skills
Outlook, Employee Relations, Word, Excel, Microsoft Office, PowerPoint, Customer Relations, Performance Management, Administrative Support, Administration, Lotus Notes, Supervisory Skills, Data Entry, Payroll, Problem Solving, Coaching, Scheduling, Accounts Payable, Mentoring, Team Building, Hiring, Administrative..., Recruiting, Communication, Board Relations, Leadership, Risk Management, Insurance, Onboarding, Workers Compensation, Human Resources, Customer Service, Employee Benefits, Process Improvement, Employee Engagement
Education
Regis University 2006 — 2008
Bachelor of Science (B.S.), Human Resource Management
Indiana University-Purdue University at Indianapolis 1999 — 2002
Castle Pines Metropolitan District November 2012 - Present
Janus Capital Group July 2012 - November 2012
TeleTech April 2012 - June 2012
Arthur J. Gallagher Risk Management Services, Inc. October 2003 - March 2012
IUPUI December 1999 - May 2003
Indiana University School of Medicine October 1997 - November 1999
Northwestern Mutual May 1993 - March 1996
Skills
Outlook, Employee Relations, Word, Excel, Microsoft Office, PowerPoint, Customer Relations, Performance Management, Administrative Support, Administration, Lotus Notes, Supervisory Skills, Data Entry, Payroll, Problem Solving, Coaching, Scheduling, Accounts Payable, Mentoring, Team Building, Hiring, Administrative..., Recruiting, Communication, Board Relations, Leadership, Risk Management, Insurance, Onboarding, Workers Compensation, Human Resources, Customer Service, Employee Benefits, Process Improvement, Employee Engagement
Education
Regis University 2006 — 2008
Bachelor of Science (B.S.), Human Resource Management
Indiana University-Purdue University at Indianapolis 1999 — 2002
Julie Trimarchi's TeleTech Experience 2004 - 2005
Job Regional Director of Compensation at HealthONE, HCA Continental and Mountain Divisions, SPHR
Industry Hospital & Health Care
Experience
HealthONE, HCA Continental and Mountain Divisions September 2014 - Present
HealthONE, HCA Continental Division May 2012 - August 2014
Kaiser Permanente August 2007 - May 2012
VICORP Restaurants, Inc. 2006 - 2007
TeleTech 2004 - 2005
Champps 2001 - 2004
Skills
Incentive Programs, Base Salary Structures, Deferred Compensation, Sales Compensation, Compensation Strategies, Data Analysis, SPHR, Leadership, Salary, Management, Human Resources, Onboarding, Performance Management, HRIS, Process Improvement, Employee Relations, Talent Acquisition, Benefits Administration, Organizational...
Education
Ithaca College 1989 — 1993
B.S.
HVHS
HealthONE, HCA Continental and Mountain Divisions September 2014 - Present
HealthONE, HCA Continental Division May 2012 - August 2014
Kaiser Permanente August 2007 - May 2012
VICORP Restaurants, Inc. 2006 - 2007
TeleTech 2004 - 2005
Champps 2001 - 2004
Skills
Incentive Programs, Base Salary Structures, Deferred Compensation, Sales Compensation, Compensation Strategies, Data Analysis, SPHR, Leadership, Salary, Management, Human Resources, Onboarding, Performance Management, HRIS, Process Improvement, Employee Relations, Talent Acquisition, Benefits Administration, Organizational...
Education
Ithaca College 1989 — 1993
B.S.
HVHS
Brigette LeVert's TeleTech Experience 2010 - 2011
Job
Industry Information Technology and Services
Experience
ShortTrack - Real Estate Transaction Management Software January 2014 - Present
The Center for Tax and Budget Accountability January 2015 - April 2015
ShortTrack (Mortgage Mitigators LLC) June 2011 - May 2014
TeleTech 2010 - 2011
Zurich April 2007 - May 2009
State Farm January 2005 - January 2007
Consumer Credit Counseling Service/ ClearPoint Credit Counseling Solutions August 2003 - January 2005
Skills
Research, Microsoft Office, Analysis, Microsoft Excel, Nonprofits, Banking, Management, Qualitative Research, Report Writing, Economic Research, Economic Data Analysis, Technical Writing, Financial Analysis, Public Speaking, Macroeconomics, Econometrics, Marketing, Finance, Policy, Sales, Project Management, Strategic Planning, Negotiation, Leadership, Customer Service, Training, Insurance, Quantitative Analytics, Writing, Statistical Data, Quantitative Research, Microsoft Access, Business Statistics, Access
Education
Roosevelt University 2013 — 2015
Master of Arts (MA)
Keller Graduate School of Management of DeVry University 2009 — 2009
University of Pittsburgh
Bachelor of Arts
ShortTrack - Real Estate Transaction Management Software January 2014 - Present
The Center for Tax and Budget Accountability January 2015 - April 2015
ShortTrack (Mortgage Mitigators LLC) June 2011 - May 2014
TeleTech 2010 - 2011
Zurich April 2007 - May 2009
State Farm January 2005 - January 2007
Consumer Credit Counseling Service/ ClearPoint Credit Counseling Solutions August 2003 - January 2005
Skills
Research, Microsoft Office, Analysis, Microsoft Excel, Nonprofits, Banking, Management, Qualitative Research, Report Writing, Economic Research, Economic Data Analysis, Technical Writing, Financial Analysis, Public Speaking, Macroeconomics, Econometrics, Marketing, Finance, Policy, Sales, Project Management, Strategic Planning, Negotiation, Leadership, Customer Service, Training, Insurance, Quantitative Analytics, Writing, Statistical Data, Quantitative Research, Microsoft Access, Business Statistics, Access
Education
Roosevelt University 2013 — 2015
Master of Arts (MA)
Keller Graduate School of Management of DeVry University 2009 — 2009
University of Pittsburgh
Bachelor of Arts
Cheryel Parker's TeleTech Experience 1997 - 2003
Job Director, North America Home Agent Division
Industry Outsourcing/Offshoring
Experience
Transcom Worldwide 2010 - Present
Transcom 2010 - 2011
Marsh May 2003 - November 2010
Lionheart Assurance Solutions LP 2009 - 2009
Marsh McLennan May 2003 - November 2008
TeleTech 1997 - 2003
Accent Marketing 2001 - 2002
TeleTech Holdings, Inc. 1999 - 2002
Unisys September 1972 - May 1978
Education
Indiana State University 1970 — 1972
Transcom Worldwide 2010 - Present
Transcom 2010 - 2011
Marsh May 2003 - November 2010
Lionheart Assurance Solutions LP 2009 - 2009
Marsh McLennan May 2003 - November 2008
TeleTech 1997 - 2003
Accent Marketing 2001 - 2002
TeleTech Holdings, Inc. 1999 - 2002
Unisys September 1972 - May 1978
Education
Indiana State University 1970 — 1972
Ravi Pasula's TeleTech Experience November 2011 - November 2013
Job Oracle Applications Consultant
Industry Computer Software
Experience
Deloitte May 2015 - Present
Bergelectric November 2013 - May 2015
TeleTech November 2011 - November 2013
The MENTOR Network December 2009 - November 2011
Durham School Services January 2009 - May 2009
Burns & McDonnell February 2008 - December 2008
Rosendin Electric July 2007 - February 2008
Fujitsu Consulting September 2006 - June 2007
Radiant Soft January 2005 - July 2006
Skills
Oracle E-Business Suite, Oracle Applications, Oracle, Financials, HRIS, Oracle HR, Oracle Discoverer, PL/SQL, ERP, Oracle Reports, Business Intelligence, Requirements Analysis, SDLC, SQL, Business Analysis, Business Process
Education
Indiana State University 2003 — 2004
Master's degree, Industrial Technology
VijayaNagara Engineering College, Bellary 1997 — 2001
Bachelor's degree, Mechanical Engineering
Deloitte May 2015 - Present
Bergelectric November 2013 - May 2015
TeleTech November 2011 - November 2013
The MENTOR Network December 2009 - November 2011
Durham School Services January 2009 - May 2009
Burns & McDonnell February 2008 - December 2008
Rosendin Electric July 2007 - February 2008
Fujitsu Consulting September 2006 - June 2007
Radiant Soft January 2005 - July 2006
Skills
Oracle E-Business Suite, Oracle Applications, Oracle, Financials, HRIS, Oracle HR, Oracle Discoverer, PL/SQL, ERP, Oracle Reports, Business Intelligence, Requirements Analysis, SDLC, SQL, Business Analysis, Business Process
Education
Indiana State University 2003 — 2004
Master's degree, Industrial Technology
VijayaNagara Engineering College, Bellary 1997 — 2001
Bachelor's degree, Mechanical Engineering
Allen Babcock's TeleTech Experience January 2011 - July 2011
Job unemployed at Unemployed
Industry Information Technology and Services
Experience
Unemployed AT&T Wireless - Business Mobility Customer CareConvergysMarch 2012 - April 2013
Working Solutions October 2011 - November 2011
Working Solutions April 2011 - October 2011
TeleTech January 2011 - July 2011
StarTek April 2010 - February 2011
Great American Financial Resources August 2009 - November 2009
Pomeroy September 2008 - August 2009
Hewlett-Packard October 2007 - April 2008
Hewlett-Packard July 1999 - October 2007
Siemens Business Services April 2003 - June 2005
Skills
Participated in 3-day..., Participated in 1-week..., Participated in 1-week..., Computer Hardware, Computer Repair, Access Management, RSA SecurID, Microsoft Office, Windows Operating..., Software Installation, Antivirus, Active Directory, Remote Access, Operations, Problem Solving, Teamwork, Utilities, Customer Service, Troubleshooting, Pc Software, PC maintenance, Imaging, Computer Maintenance, Windows, Process Improvement, Software, VPN, Help Desk Support, Networking, Digital Imaging, Siteminder, Technical Support
Education
Western Technical Institute 1977 — 1978
Digital Electronics Technician Certificate, Digital Electronics
Indiana University-Southeast 1967 — 1968
Sociology
Allied Institute of Technology 1966 — 1967
Industrial Tool Engineering
Unemployed AT&T Wireless - Business Mobility Customer CareConvergysMarch 2012 - April 2013
Working Solutions October 2011 - November 2011
Working Solutions April 2011 - October 2011
TeleTech January 2011 - July 2011
StarTek April 2010 - February 2011
Great American Financial Resources August 2009 - November 2009
Pomeroy September 2008 - August 2009
Hewlett-Packard October 2007 - April 2008
Hewlett-Packard July 1999 - October 2007
Siemens Business Services April 2003 - June 2005
Skills
Participated in 3-day..., Participated in 1-week..., Participated in 1-week..., Computer Hardware, Computer Repair, Access Management, RSA SecurID, Microsoft Office, Windows Operating..., Software Installation, Antivirus, Active Directory, Remote Access, Operations, Problem Solving, Teamwork, Utilities, Customer Service, Troubleshooting, Pc Software, PC maintenance, Imaging, Computer Maintenance, Windows, Process Improvement, Software, VPN, Help Desk Support, Networking, Digital Imaging, Siteminder, Technical Support
Education
Western Technical Institute 1977 — 1978
Digital Electronics Technician Certificate, Digital Electronics
Indiana University-Southeast 1967 — 1968
Sociology
Allied Institute of Technology 1966 — 1967
Industrial Tool Engineering
Martin Flaherty's TeleTech Experience March 2009 - July 2011
Job IT Professional
Industry Computer Networking
Experience
Marian University Indianapolis July 2011 - July 2014
TeleTech March 2009 - July 2011
TeleTech August 2007 - July 2011
LearningRx June 2007 - September 2007
Brooksource March 2006 - May 2007
Flaherty Consulting October 2005 - February 2006
Technology Partnership Group June 2004 - October 2005
Eli Lilly 1988 - 1990
Skills
Active Directory, Software Documentation, Servers, Business Process, IT Operations, CRM, Networking, Training, Vendor Management, Software Installation, Outsourcing, ITIL, Troubleshooting, Call Centers, Help Desk Support, Process Improvement, Technical Support, Information Technology, Leadership, Service Delivery, Business Analysis, BPO, XP, Data Center, Call Center, IT Management, Team Leadership, Windows 7, Management
Education
Indiana University-Purdue University at Indianapolis 1994 — 1996
B.S., Computer Technology
Indiana University-Purdue University at Indianapolis 1993 — 1994
A.S., Computer Technology
Indiana University-Purdue University at Indianapolis 1988 — 1991
B.S., Finance and Accounting
Methodist University 1986 — 1988
A.A., Business Administration
Marian University Indianapolis July 2011 - July 2014
TeleTech March 2009 - July 2011
TeleTech August 2007 - July 2011
LearningRx June 2007 - September 2007
Brooksource March 2006 - May 2007
Flaherty Consulting October 2005 - February 2006
Technology Partnership Group June 2004 - October 2005
Eli Lilly 1988 - 1990
Skills
Active Directory, Software Documentation, Servers, Business Process, IT Operations, CRM, Networking, Training, Vendor Management, Software Installation, Outsourcing, ITIL, Troubleshooting, Call Centers, Help Desk Support, Process Improvement, Technical Support, Information Technology, Leadership, Service Delivery, Business Analysis, BPO, XP, Data Center, Call Center, IT Management, Team Leadership, Windows 7, Management
Education
Indiana University-Purdue University at Indianapolis 1994 — 1996
B.S., Computer Technology
Indiana University-Purdue University at Indianapolis 1993 — 1994
A.S., Computer Technology
Indiana University-Purdue University at Indianapolis 1988 — 1991
B.S., Finance and Accounting
Methodist University 1986 — 1988
A.A., Business Administration
Mary Beth Stafford's TeleTech Experience April 2005 - August 2007
Job Human Resource Manager at Walgreens Specialty Pharmacy
Industry Hospital & Health Care
Experience
Walgreens Specialty Pharmacy August 2007 - Present
TeleTech April 2005 - August 2007
Macy's April 1997 - April 2005
Education
Indiana University of Pennsylvania 1985 — 1985
Elementary Education
Walgreens Specialty Pharmacy August 2007 - Present
TeleTech April 2005 - August 2007
Macy's April 1997 - April 2005
Education
Indiana University of Pennsylvania 1985 — 1985
Elementary Education
Tony Jensen's TeleTech Experience January 2015 - Present
Job Executive Director, Avaya Delivery at TeleTech
Industry Information Technology and Services
Experience
TeleTech January 2015 - Present
Technology Solutions Group January 2008 - Present
Technology Solutions Group, Inc. June 2013 - December 2014
Technology Solutions Group, Inc. January 2003 - May 2013
Medlin Communications January 2001 - December 2002
Maxim Communications March 1999 - December 2001
Maxim Communications January 1996 - March 1999
Maxim Communications January 1993 - December 1996
Maxim Comminications March 1992 - December 1994
Skills
Telephony, Avaya, VoIP, Unified Communications, SIP, Troubleshooting, Cisco Technologies, Active Directory, Telecommunications, Cabling, IP, VPN, Integration, LAN-WAN, WAN, Video Conferencing, Data Center, Network Design, Wireless Networking, Routers, Managed Services, Switches, Wireless, Cloud Computing, Networking, Firewalls, Windows Server, Virtualization, Avaya IP Telephony, Call Centers, Servers, TCP/IP, Microsoft Technologies, Network Security, Windows 7, Avaya Technologies
Education
Illinois State University 1987 — 1991
BA, Mass Communications/History
TeleTech January 2015 - Present
Technology Solutions Group January 2008 - Present
Technology Solutions Group, Inc. June 2013 - December 2014
Technology Solutions Group, Inc. January 2003 - May 2013
Medlin Communications January 2001 - December 2002
Maxim Communications March 1999 - December 2001
Maxim Communications January 1996 - March 1999
Maxim Communications January 1993 - December 1996
Maxim Comminications March 1992 - December 1994
Skills
Telephony, Avaya, VoIP, Unified Communications, SIP, Troubleshooting, Cisco Technologies, Active Directory, Telecommunications, Cabling, IP, VPN, Integration, LAN-WAN, WAN, Video Conferencing, Data Center, Network Design, Wireless Networking, Routers, Managed Services, Switches, Wireless, Cloud Computing, Networking, Firewalls, Windows Server, Virtualization, Avaya IP Telephony, Call Centers, Servers, TCP/IP, Microsoft Technologies, Network Security, Windows 7, Avaya Technologies
Education
Illinois State University 1987 — 1991
BA, Mass Communications/History
Kristopher Leslie's TeleTech Experience January 1999 - June 2006
Job Application Analyst and Systems Installer at Jack Henry & Associates
Industry Information Technology and Services
Experience
Document Technologies, Inc. January 2009 - January 2011
Jack Henry & Associates January 2007 - December 2009
Momentum Telecom January 2007 - January 2009
TeleTech January 1999 - June 2006
Office Depot January 1999 - June 1999
Skills
Troubleshooting, Disaster Recovery, Windows Server, Technical Support, Servers, Software Documentation, Active Directory, VMware, SQL, Visio, Computer Hardware, Microsoft SQL Server, Integration, Windows 7, Windows 8, Cisco Technologies, Network Security, SharePoint, Intuit Quickbase, Intuit Quickbooks
Education
Virginia College in Birmingham 1999 — 2001
Associates, Web Master, Information Technology
Jacksonville State University 1998 — 1999
Document Technologies, Inc. January 2009 - January 2011
Jack Henry & Associates January 2007 - December 2009
Momentum Telecom January 2007 - January 2009
TeleTech January 1999 - June 2006
Office Depot January 1999 - June 1999
Skills
Troubleshooting, Disaster Recovery, Windows Server, Technical Support, Servers, Software Documentation, Active Directory, VMware, SQL, Visio, Computer Hardware, Microsoft SQL Server, Integration, Windows 7, Windows 8, Cisco Technologies, Network Security, SharePoint, Intuit Quickbase, Intuit Quickbooks
Education
Virginia College in Birmingham 1999 — 2001
Associates, Web Master, Information Technology
Jacksonville State University 1998 — 1999
Robbie Venezia's TeleTech Experience June 2015 - Present
Job Licensed Health Insurance Agent (50 States & DC)
Industry Insurance
Experience
TeleTech June 2015 - Present
Shaw's Supermarkets June 1996 - February 2015
Lindt & Sprungli March 2007 - January 2015
Skills
Customer Service, Interviews, Employee Relations, Employee Benefits, Human Resources, Hiring, Sales, Recruiting, Time Management, Retail, Benefits Administration, New Hire Orientations, Kronos, 10 Key, Typing, PBX, Switchboard Operator, Telephone Reception, Health Insurance, Medicare Prescription..., Medicare Part D, Medicare Advantage, Medicare, ADP Payroll, PeopleSoft, Nortel Meridian, SMS Marketing, Internet Telephony
Education
University of Phoenix 2013 — 2015
Master of Arts (M.A.), Education, 3.00
Universidad Interamericana de Puerto Rico 2006 — 2006
Bachelor of Arts (B.A.), Español
Keene State College 1997 — 2006
Bachelor of Arts (B.A.), Spanish Language Teacher Education
TeleTech June 2015 - Present
Shaw's Supermarkets June 1996 - February 2015
Lindt & Sprungli March 2007 - January 2015
Skills
Customer Service, Interviews, Employee Relations, Employee Benefits, Human Resources, Hiring, Sales, Recruiting, Time Management, Retail, Benefits Administration, New Hire Orientations, Kronos, 10 Key, Typing, PBX, Switchboard Operator, Telephone Reception, Health Insurance, Medicare Prescription..., Medicare Part D, Medicare Advantage, Medicare, ADP Payroll, PeopleSoft, Nortel Meridian, SMS Marketing, Internet Telephony
Education
University of Phoenix 2013 — 2015
Master of Arts (M.A.), Education, 3.00
Universidad Interamericana de Puerto Rico 2006 — 2006
Bachelor of Arts (B.A.), Español
Keene State College 1997 — 2006
Bachelor of Arts (B.A.), Spanish Language Teacher Education
Michael Kukucka's TeleTech Experience December 2008 - November 2009
Job Customer Service Representative
Industry Computer & Network Security
Experience
TeleTech December 2008 - November 2009
TeleTech November 2008 - November 2009
Fifth Third Bank April 2007 - September 2007
Applied Components Inc January 2007 - April 2007
The Memphis Smokehouse, Inc July 2000 - February 2007
Skills
Marketing, Customer Service, Leadership, Public Speaking, Strategic Planning, Sales, Marketing Strategy, Social Media, Team Building
Education
Lorain County Community College 2004 — 2006
Associates Degree of Arts
John Carroll University 2004 — 2004
Business
The National University of Ireland 2003 — 2003
Saint Louis University 2001 — 2003
3.0
Saint Ignatius High School 1997 — 2001
TeleTech December 2008 - November 2009
TeleTech November 2008 - November 2009
Fifth Third Bank April 2007 - September 2007
Applied Components Inc January 2007 - April 2007
The Memphis Smokehouse, Inc July 2000 - February 2007
Skills
Marketing, Customer Service, Leadership, Public Speaking, Strategic Planning, Sales, Marketing Strategy, Social Media, Team Building
Education
Lorain County Community College 2004 — 2006
Associates Degree of Arts
John Carroll University 2004 — 2004
Business
The National University of Ireland 2003 — 2003
Saint Louis University 2001 — 2003
3.0
Saint Ignatius High School 1997 — 2001
Sundeep Tirugudu's TeleTech Experience May 2008 - February 2009
Job Senior Developer at ConSova Corporation
Industry Computer Software
Experience
ConSova Corporation March 2009 - Present
TeleTech May 2008 - February 2009
TeleTech Holdings Inc February 2008 - May 2008
Hanson Information Systems October 2006 - May 2007
Skills
Microsoft SQL Server, ASP.NET, Visual Studio, T-SQL, WCF, SQL, C#, JavaScript, XML, .NET, HTML, Agile Methodologies, Scrum, Web Services, Windows, Databases, Oracle, Java, AJAX, Linux, SSIS, TFS, Subversion, jQuery, PL/SQL, MVC, ASP.NET MVC, Entity Framework
Education
University of Illinois Springfield 2006 — 2007
Master's, Computer Science
Jawaharlal Nehru Technological University 2002 — 2006
B.E, Computer Science
ConSova Corporation March 2009 - Present
TeleTech May 2008 - February 2009
TeleTech Holdings Inc February 2008 - May 2008
Hanson Information Systems October 2006 - May 2007
Skills
Microsoft SQL Server, ASP.NET, Visual Studio, T-SQL, WCF, SQL, C#, JavaScript, XML, .NET, HTML, Agile Methodologies, Scrum, Web Services, Windows, Databases, Oracle, Java, AJAX, Linux, SSIS, TFS, Subversion, jQuery, PL/SQL, MVC, ASP.NET MVC, Entity Framework
Education
University of Illinois Springfield 2006 — 2007
Master's, Computer Science
Jawaharlal Nehru Technological University 2002 — 2006
B.E, Computer Science
Jayme Stephens's TeleTech Experience November 2014 - Present
Job Customer Service Representative at TeleTech
Industry Libraries
Experience
TeleTech November 2014 - Present
The Heritage Company March 2012 - September 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Management
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor’s Degree, Health and Wellness, General
TeleTech November 2014 - Present
The Heritage Company March 2012 - September 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Management
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor’s Degree, Health and Wellness, General
Carmen Almaguer's TeleTech Experience 1996 - 1998
Job Customer Service Manager at GE Money
Industry Financial Services
Ruby Fuquay's TeleTech Experience October 2005 - April 2006
Job Pantry Chef
Industry Hospitality
Experience
Lavender Restaurant November 2014 - Present
Sahuarita Schools March 2011 - May 2013
Subway November 2007 - March 2008
TeleTech October 2005 - April 2006
Durant Road Preschool November 2004 - May 2005
THE Children's Academy September 2003 - October 2004
Children's Place of Macedonia Baptist Church August 2001 - May 2003
Skills
Customer Service, Call Centers, Customer Experience, Public Relations, Editing, Microsoft Office, Microsoft Word, Data Entry, Telephone Skills
Education
The Art Institute of Tucson 2013 — 2015
Diploma, Culinary Arts/Chef Training
The Art Institute of Tucson 2013 — 2014
Culinary Arts/Chef Training
Wake Technical Community College 2004 — 2005
Early Childhood Education and Teaching
Indiana Business College 1988 — 1989
Travel and Tourism
Lavender Restaurant November 2014 - Present
Sahuarita Schools March 2011 - May 2013
Subway November 2007 - March 2008
TeleTech October 2005 - April 2006
Durant Road Preschool November 2004 - May 2005
THE Children's Academy September 2003 - October 2004
Children's Place of Macedonia Baptist Church August 2001 - May 2003
Skills
Customer Service, Call Centers, Customer Experience, Public Relations, Editing, Microsoft Office, Microsoft Word, Data Entry, Telephone Skills
Education
The Art Institute of Tucson 2013 — 2015
Diploma, Culinary Arts/Chef Training
The Art Institute of Tucson 2013 — 2014
Culinary Arts/Chef Training
Wake Technical Community College 2004 — 2005
Early Childhood Education and Teaching
Indiana Business College 1988 — 1989
Travel and Tourism
Beiyan Jin's TeleTech Experience October 2012 - November 2014
Job Senior Software Engineer at Humanify,Teletech Holdings
Industry Telecommunications
Experience
Humanify,Teletech Holdings November 2014 - Present
TeleTech October 2012 - November 2014
Sonus Networks September 2011 - August 2012
RNK Communications July 2011 - August 2011
Control4 February 2011 - July 2011
MapleWorks 2005 - 2009
Nortel Networks 2000 - 2005
Skills
Telecommunications, VoIP, IP, SIP, VxWorks, ClearCase, IP Networking, RTOS, TCP/IP, Embedded Software, Object Oriented Design, Solaris, Linux, Software Engineering, Ethernet, Eclipse, Software Development, Perl, Embedded Systems, LTE, Agile Methodologies, Scrum, C, Unix, Wireless, XML, Software Design
Education
Jilin University
Bachelor of Applied Science (B.A.Sc.)
Queen's University
Ph.D., Computational Chemistry
Humanify,Teletech Holdings November 2014 - Present
TeleTech October 2012 - November 2014
Sonus Networks September 2011 - August 2012
RNK Communications July 2011 - August 2011
Control4 February 2011 - July 2011
MapleWorks 2005 - 2009
Nortel Networks 2000 - 2005
Skills
Telecommunications, VoIP, IP, SIP, VxWorks, ClearCase, IP Networking, RTOS, TCP/IP, Embedded Software, Object Oriented Design, Solaris, Linux, Software Engineering, Ethernet, Eclipse, Software Development, Perl, Embedded Systems, LTE, Agile Methodologies, Scrum, C, Unix, Wireless, XML, Software Design
Education
Jilin University
Bachelor of Applied Science (B.A.Sc.)
Queen's University
Ph.D., Computational Chemistry
Karthik Sarma Bhaskarabhatta's TeleTech Experience February 2014 - Present
Job Principal Financial Analyst at TeleTech
Industry Information Technology and Services
Experience
TeleTech February 2014 - Present
Arrow Electronics July 2011 - January 2014
Infosys July 2004 - July 2011
Skills
Order to Cash, Oracle E-Business Suite, XML Publisher, Procure-to-Pay, Oracle Application..., B2B, Interfaces, Oracle Financial, Oracle HR, Order Management, Oracle SOA Suite, PL/SQL, Oracle Applications, Oracle Reports, Oracle Financials
Education
Jawaharlal Nehru Technological University 1999 — 2003
B Tech, Chemical Engineering
TeleTech February 2014 - Present
Arrow Electronics July 2011 - January 2014
Infosys July 2004 - July 2011
Skills
Order to Cash, Oracle E-Business Suite, XML Publisher, Procure-to-Pay, Oracle Application..., B2B, Interfaces, Oracle Financial, Oracle HR, Order Management, Oracle SOA Suite, PL/SQL, Oracle Applications, Oracle Reports, Oracle Financials
Education
Jawaharlal Nehru Technological University 1999 — 2003
B Tech, Chemical Engineering
Firasat Siddiqui's TeleTech Experience July 2002 - December 2003
Job Sr. Lead, Infrastructure Design Network at Loblaw Companies Limited
Industry Telecommunications
Experience
Loblaw Companies Limited February 2011 - Present
MTS Allstream September 2008 - January 2011
Bell Canada June 2007 - August 2008
Bowne February 2004 - April 2007
TeleTech July 2002 - December 2003
Skills
Cisco, CCNP, VoIP, Routing, Networking, Cisco Call Manager, Project Planning, Switches, Data Center, Routers, OSPF, Network Architecture, TCP/IP, MPLS, Network Security, ITIL, Disaster Recovery, Telecommunications
Education
Karachi University 2000 — 2000
PGD, Mathematics
Preston University 1998 — 2000
BS, Computer Science
Loblaw Companies Limited February 2011 - Present
MTS Allstream September 2008 - January 2011
Bell Canada June 2007 - August 2008
Bowne February 2004 - April 2007
TeleTech July 2002 - December 2003
Skills
Cisco, CCNP, VoIP, Routing, Networking, Cisco Call Manager, Project Planning, Switches, Data Center, Routers, OSPF, Network Architecture, TCP/IP, MPLS, Network Security, ITIL, Disaster Recovery, Telecommunications
Education
Karachi University 2000 — 2000
PGD, Mathematics
Preston University 1998 — 2000
BS, Computer Science
Stephanie Boulware's TeleTech Experience January 2009 - June 2009
Job Office Assistant & Dispatcher at H.H.Gregg
Industry Retail
Experience
hhgregg November 2010 - Present
Gold Buyers of America February 2010 - March 2011
TeleTech January 2009 - June 2009
Skills
Customer Service, Outlook, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Inventory Management, PowerPoint, Time Management, Training, Team Leadership, Sales, Inventory Control, Team Building, Coaching, System Administration, Telephone Skills, Retail, Administrative..., Customer Retention
Education
Illinois State University 2001 — 2005
Bachelors of Science in Education, Elementary Education
hhgregg November 2010 - Present
Gold Buyers of America February 2010 - March 2011
TeleTech January 2009 - June 2009
Skills
Customer Service, Outlook, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Inventory Management, PowerPoint, Time Management, Training, Team Leadership, Sales, Inventory Control, Team Building, Coaching, System Administration, Telephone Skills, Retail, Administrative..., Customer Retention
Education
Illinois State University 2001 — 2005
Bachelors of Science in Education, Elementary Education
Trenton Way's TeleTech Experience November 2007 - January 2008
Job Independent Entertainment Professional
Industry Entertainment
Experience
St. John Baptist Church May 2005 - July 2011
ITT Tech January 2011 - May 2011
TeleTech November 2007 - January 2008
Skills
Entertainment, Film, Computer Games, Computer Graphics, Graphic Arts, 3D Studio Max, Freelance Graphics, Environmental Graphics, Graphics Software, Adobe Creative Suite, graphic design, Computer Repair, Computer Maintenance, Microsoft Office
Education
ITT Technical College 2007 — 2011
Associate
ITT Technical Institute-Bessemer 2007 — 2011
BS Digital Intertainment and Game Design
St. John Baptist Church May 2005 - July 2011
ITT Tech January 2011 - May 2011
TeleTech November 2007 - January 2008
Skills
Entertainment, Film, Computer Games, Computer Graphics, Graphic Arts, 3D Studio Max, Freelance Graphics, Environmental Graphics, Graphics Software, Adobe Creative Suite, graphic design, Computer Repair, Computer Maintenance, Microsoft Office
Education
ITT Technical College 2007 — 2011
Associate
ITT Technical Institute-Bessemer 2007 — 2011
BS Digital Intertainment and Game Design
Jonathan Seibold's TeleTech Experience 2003 - 2005
Job P/L Supervisor Underwriting and Processing at Commerce West Insurance, a MAPFRE Company
Industry Insurance
Experience
Commerce West Insurance, a MAPFRE Company April 2013 - Present
Commerce West Insurance 2005 - April 2013
Commerce West Insurance, a MAPFRE Company January 2004 - 2005
teletech 2003 - 2005
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Brokers, Risk Management, Casualty, Commercial Lines, Umbrella Insurance, Customer Service, Lotus Notes, Legal Liability, Call Centers, Microsoft Excel, Microsoft Word, Subrogation, Casualty Insurance, Property Damage
Education
Humphreys College 1997 — 2000
Paralegal Studies
Commerce West Insurance, a MAPFRE Company April 2013 - Present
Commerce West Insurance 2005 - April 2013
Commerce West Insurance, a MAPFRE Company January 2004 - 2005
teletech 2003 - 2005
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Brokers, Risk Management, Casualty, Commercial Lines, Umbrella Insurance, Customer Service, Lotus Notes, Legal Liability, Call Centers, Microsoft Excel, Microsoft Word, Subrogation, Casualty Insurance, Property Damage
Education
Humphreys College 1997 — 2000
Paralegal Studies
Stephen Hammell's TeleTech Experience August 2011 - Present
Job Internet Professional
Industry Internet
Experience
Teletech August 2011 - Present
Education
Kaplan University 2007 — 2010
A.A.S. CIS Information Technology, Web Design, Internet, ECommerce
Teletech August 2011 - Present
Education
Kaplan University 2007 — 2010
A.A.S. CIS Information Technology, Web Design, Internet, ECommerce
KEITH WILBERT's TeleTech Experience 2001 - 2003
Job MBA Graduate Project Management
Industry Financial Services
Experience
Telvista Inc. 2009 - 2011
Realtime Results 2007 - 2008
Walmart 2005 - 2006
TeleTech 2001 - 2003
Education
Jones International University 2009 — 2011
Masters, Project Management
Northwood University
Bachelors, Business Admin
Telvista Inc. 2009 - 2011
Realtime Results 2007 - 2008
Walmart 2005 - 2006
TeleTech 2001 - 2003
Education
Jones International University 2009 — 2011
Masters, Project Management
Northwood University
Bachelors, Business Admin
Kenya Arnold's TeleTech Experience July 2012 - Present
Job Customer Service Representative at Eddie Bauer
Industry Retail
Experience
Eddie Bauer September 2012 - Present
TeleTech July 2012 - Present
Alorica November 2011 - Present
Skills
Typing, Data Entry, 10 Key, Customer Service, Retail, Account Maintenance, Sales Order Processing, Data Processing, Microsoft Word, Avaya, Multi-line Phone, High Reliability
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eddie Bauer September 2012 - Present
TeleTech July 2012 - Present
Alorica November 2011 - Present
Skills
Typing, Data Entry, 10 Key, Customer Service, Retail, Account Maintenance, Sales Order Processing, Data Processing, Microsoft Word, Avaya, Multi-line Phone, High Reliability
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brittany Gomez's TeleTech Experience September 2009 - April 2010
Job Finance Director at Green Ink Marketing Communications
Industry Marketing and Advertising
Experience
Green Ink Marketing Communications April 2012 - Present
Green Ink Marketing Communications June 2009 - Present
Green Ink Marketing Communications April 2011 - April 2012
Green Ink Marketing Communications May 2009 - June 2010
TeleTech September 2009 - April 2010
TeleTech April 2005 - August 2007
Skills
Excel, Budgeting, Microsoft Office, Accounting, PowerPoint, QuickBooks, Accounts Payable, Accounts Receivable, Bookkeeping, Microsoft Excel, Budgets, Marketing Communications, Social Media, Digital Media, Digital Marketing, Corporate Communications, Advertising, Marketing Management, Event Planning, Wireless Networking, Home Networking, Cloud Computing, Web Design, Computer Hardware, Software Project..., Software Installation, Hardware Installation, Hardware Support, Social Networking, Social Media Marketing, Creative Direction, Facebook, Video, Financial Projection, Financial Accounting, Strategic Financial..., Financial Analysis, Financial Statements, Financial Audits, Digital Strategy, Customer Service, Integrated Marketing, B2B Marketing, Creative Strategy, Video Production, SEO
Education
Keller Graduate School of Management of DeVry University
Master's Degree, Accounting and Finance, Graduate
Kaplan University 2012 — 2014
Master of Science (MS), Information Technology, !st Yr Grad
Kaplan University 2007 — 2011
BS Information Technology, Information Technology
University of Axia 2005 — 2007
Information Technology, Under Grad Classes
Ridley Lowell Business and Technical Institute 2004 — 2005
Networking Technical Support Certificate, Information Technology
Green Ink Marketing Communications April 2012 - Present
Green Ink Marketing Communications June 2009 - Present
Green Ink Marketing Communications April 2011 - April 2012
Green Ink Marketing Communications May 2009 - June 2010
TeleTech September 2009 - April 2010
TeleTech April 2005 - August 2007
Skills
Excel, Budgeting, Microsoft Office, Accounting, PowerPoint, QuickBooks, Accounts Payable, Accounts Receivable, Bookkeeping, Microsoft Excel, Budgets, Marketing Communications, Social Media, Digital Media, Digital Marketing, Corporate Communications, Advertising, Marketing Management, Event Planning, Wireless Networking, Home Networking, Cloud Computing, Web Design, Computer Hardware, Software Project..., Software Installation, Hardware Installation, Hardware Support, Social Networking, Social Media Marketing, Creative Direction, Facebook, Video, Financial Projection, Financial Accounting, Strategic Financial..., Financial Analysis, Financial Statements, Financial Audits, Digital Strategy, Customer Service, Integrated Marketing, B2B Marketing, Creative Strategy, Video Production, SEO
Education
Keller Graduate School of Management of DeVry University
Master's Degree, Accounting and Finance, Graduate
Kaplan University 2012 — 2014
Master of Science (MS), Information Technology, !st Yr Grad
Kaplan University 2007 — 2011
BS Information Technology, Information Technology
University of Axia 2005 — 2007
Information Technology, Under Grad Classes
Ridley Lowell Business and Technical Institute 2004 — 2005
Networking Technical Support Certificate, Information Technology
Sean Keasey's TeleTech Experience October 2007 - June 2008
Job Design Technician at NPL Construction Co.
Industry Civil Engineering
Experience
NPL Construction Co. April 2015 - Present
Professional Employment Group August 2012 - April 2015
Pinnacle Concessions LLC February 2014 - May 2014
Citi October 2009 - August 2012
Hollywood Video October 2008 - June 2009
TeleTech October 2007 - June 2008
Little Caesars October 2004 - August 2007
Skills
Sales, Customer Service, Sales Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Account Management, Credit, Direct Sales, Call Center, Team Leadership, New Business Development, Customer Retention, Negotiation, Management, Banking, Sales Operations, Microsoft Word, Team Building, PowerPoint, Inventory Management, Process Scheduler, Employee Training, Call Centers
Education
ITT Technical Institute-Tucson 2009 — 2012
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
ITT Technical Institute-Tucson 2009 — 2012
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
NPL Construction Co. April 2015 - Present
Professional Employment Group August 2012 - April 2015
Pinnacle Concessions LLC February 2014 - May 2014
Citi October 2009 - August 2012
Hollywood Video October 2008 - June 2009
TeleTech October 2007 - June 2008
Little Caesars October 2004 - August 2007
Skills
Sales, Customer Service, Sales Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Account Management, Credit, Direct Sales, Call Center, Team Leadership, New Business Development, Customer Retention, Negotiation, Management, Banking, Sales Operations, Microsoft Word, Team Building, PowerPoint, Inventory Management, Process Scheduler, Employee Training, Call Centers
Education
ITT Technical Institute-Tucson 2009 — 2012
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
ITT Technical Institute-Tucson 2009 — 2012
Associate of Science (A.S.), Drafting and Design Technology/Technician, General
Nickeyia McCain's TeleTech Experience September 2007 - September 2011
Job Administrative Assistant II at , Fulton County Voter & Registration
Industry Legal Services
Experience
, Fulton County Voter & Registration May 2014 - Present
HigherOne December 2013 - Present
iBridge Legal June 2007 - Present
TeleTech September 2007 - September 2011
Cypher Services, Inc. November 2004 - November 2007
Financial Asset Management August 1999 - October 2003
Labor Ready, Inc October 1996 - June 1999
Skills
Teamwork, Project Planning, Sales, Management, Team Leadership, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, IPRO, Westlaw, Lexis Nexis, Audio Transcription
Education
Kaplan University-Davenport Campus 2010 — 2012
Bachelor of Applied Science (BASc), Paralegal Studies
, Fulton County Voter & Registration May 2014 - Present
HigherOne December 2013 - Present
iBridge Legal June 2007 - Present
TeleTech September 2007 - September 2011
Cypher Services, Inc. November 2004 - November 2007
Financial Asset Management August 1999 - October 2003
Labor Ready, Inc October 1996 - June 1999
Skills
Teamwork, Project Planning, Sales, Management, Team Leadership, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, IPRO, Westlaw, Lexis Nexis, Audio Transcription
Education
Kaplan University-Davenport Campus 2010 — 2012
Bachelor of Applied Science (BASc), Paralegal Studies
Derek McOmber's TeleTech Experience March 2004 - March 2006
Job Student IT Helpdesk at University of Mississippi
Industry Computer Hardware
Experience
University of Mississippi February 2015 - September 2015
Best Buy July 2014 - July 2014
Amazon.com through Corestaff October 2011 - May 2012
Aerotek March 2009 - September 2011
TeleTech March 2004 - March 2006
Skills
Video Games, Gameplay, Bug Tracking, Computer Repair, Bug Testing, Software Installation, Computer Hardware, Computer Hardware..., computer hardware...
Education
University of Mississippi - School of Business Administration 2014 — 2016
Management Information Systems, General, Junior
Mississippi Gulf Coast Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
ITT Technical Institute-Seattle 2006 — 2010
Bachelor's degree, Digital Entertainment and Game Design, 3.27
University of Mississippi February 2015 - September 2015
Best Buy July 2014 - July 2014
Amazon.com through Corestaff October 2011 - May 2012
Aerotek March 2009 - September 2011
TeleTech March 2004 - March 2006
Skills
Video Games, Gameplay, Bug Tracking, Computer Repair, Bug Testing, Software Installation, Computer Hardware, Computer Hardware..., computer hardware...
Education
University of Mississippi - School of Business Administration 2014 — 2016
Management Information Systems, General, Junior
Mississippi Gulf Coast Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
ITT Technical Institute-Seattle 2006 — 2010
Bachelor's degree, Digital Entertainment and Game Design, 3.27
Jennifer Smartt's TeleTech Experience May 2007 - August 2008
Job Sound Technician at Cove Church
Industry Information Technology and Services
Experience
The Home Depot July 2013 - Present
Cove Church October 2009 - Present
Prometric December 2008 - March 2013
Lowe's Home Improvement August 2008 - December 2008
TeleTech May 2007 - August 2008
Skills
Cashiering, Customer Satisfaction, Customer Service, Customer Experience, Troubleshooting, OS X, Computer Hardware, Microsoft Excel, Data Entry, Recruiting, Management, Microsoft Office, PowerPoint, Sales Operations, 10 Key, Windows 7, Coaching, Quality Assurance, Clerical Skills, Telephone Skills, Outlook, Windows, Team Building, Sales, Process Improvement, Microsoft Word, Call Center, Project Management, Time Management, Operations Management, System Administration, Technical Support, Training, Process Scheduler, Workforce Management, Team Leadership
Education
John C Calhoun State Community College 1995 — 1997
Associate of Science (A.S.), General Studies
The Home Depot July 2013 - Present
Cove Church October 2009 - Present
Prometric December 2008 - March 2013
Lowe's Home Improvement August 2008 - December 2008
TeleTech May 2007 - August 2008
Skills
Cashiering, Customer Satisfaction, Customer Service, Customer Experience, Troubleshooting, OS X, Computer Hardware, Microsoft Excel, Data Entry, Recruiting, Management, Microsoft Office, PowerPoint, Sales Operations, 10 Key, Windows 7, Coaching, Quality Assurance, Clerical Skills, Telephone Skills, Outlook, Windows, Team Building, Sales, Process Improvement, Microsoft Word, Call Center, Project Management, Time Management, Operations Management, System Administration, Technical Support, Training, Process Scheduler, Workforce Management, Team Leadership
Education
John C Calhoun State Community College 1995 — 1997
Associate of Science (A.S.), General Studies
Nate Minarchick's TeleTech Experience September 2008 - Present
Job Learning & Development
Industry Human Resources
Experience
TeleTech September 2008 - Present
TeleTech January 2014 - June 2014
TeleTech March 2012 - January 2014
Huntingdon County Emergency Management Agency January 2008 - June 2008
United States Marine Corps January 2002 - January 2008
Pennsylvania American Water Company June 1999 - January 2002
Skills
Human Resources, Training, Management, Performance Management, Public Speaking, Organizational..., Team Building, Leadership Development, Leadership, Employee Training, Operations Management, Interviews, Team Leadership, Program Management, Time Management, Military, Government, Military Experience, Project Planning, Operational Planning, Organizational..., Supervisory Skills, Process Improvement, Conflict Resolution, Security Clearance, DoD, Defense, Policy, Administration, Strategic Planning, Logistics, Training, Training Delivery, Instructor-led Training, Coaching, Change Management, Call Centers, Troubleshooting, Team Management, Customer Satisfaction, Onboarding, Employee Engagement, Personnel Management, Quality Assurance
Education
West Virginia University 2014 — 2016
Master of Public Health (MPH), Occupational and Environmental Health Sciences
Juniata College 2001 — 2008
Bachelor of Science (B.S.), Criminal Justice Studies with Emphases in Human Resource Management and Information Technology
TeleTech September 2008 - Present
TeleTech January 2014 - June 2014
TeleTech March 2012 - January 2014
Huntingdon County Emergency Management Agency January 2008 - June 2008
United States Marine Corps January 2002 - January 2008
Pennsylvania American Water Company June 1999 - January 2002
Skills
Human Resources, Training, Management, Performance Management, Public Speaking, Organizational..., Team Building, Leadership Development, Leadership, Employee Training, Operations Management, Interviews, Team Leadership, Program Management, Time Management, Military, Government, Military Experience, Project Planning, Operational Planning, Organizational..., Supervisory Skills, Process Improvement, Conflict Resolution, Security Clearance, DoD, Defense, Policy, Administration, Strategic Planning, Logistics, Training, Training Delivery, Instructor-led Training, Coaching, Change Management, Call Centers, Troubleshooting, Team Management, Customer Satisfaction, Onboarding, Employee Engagement, Personnel Management, Quality Assurance
Education
West Virginia University 2014 — 2016
Master of Public Health (MPH), Occupational and Environmental Health Sciences
Juniata College 2001 — 2008
Bachelor of Science (B.S.), Criminal Justice Studies with Emphases in Human Resource Management and Information Technology
Cherie Lujan's TeleTech Experience Chat CoachTeleTechAugust 2009 - Present
Job Chat Coach at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech Chat CoachTeleTechAugust 2009 - Present
AmeriCold Logistics, LLC. February 2002 - August 2006
Education
ITT Technical Institute-Murray 1998 — 2000
Computer Network System Technology
TeleTech Chat CoachTeleTechAugust 2009 - Present
AmeriCold Logistics, LLC. February 2002 - August 2006
Education
ITT Technical Institute-Murray 1998 — 2000
Computer Network System Technology
Chaneta Moore's TeleTech Experience 2011 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
TeleTech 2011 - Present
Southern Staffing November 2011 - August 2012
Skills
•Excellent people..., •Superb communication..., •Strong attention to..., •Good filing,..., •CPR and First Aid..., •Experienced in the..., •Excellent computer...
Education
South University 2010 — 2012
Associate's degree, Health Services/Allied Health/Health Sciences, General
John C Calhoun State Community College 2010 — 2011
Massage Therapy/Therapeutic Massage
TeleTech 2011 - Present
Southern Staffing November 2011 - August 2012
Skills
•Excellent people..., •Superb communication..., •Strong attention to..., •Good filing,..., •CPR and First Aid..., •Experienced in the..., •Excellent computer...
Education
South University 2010 — 2012
Associate's degree, Health Services/Allied Health/Health Sciences, General
John C Calhoun State Community College 2010 — 2011
Massage Therapy/Therapeutic Massage
Brandon Hermann's TeleTech Experience January 2012 - November 2012
Job Student at ITT Technical InstituteEarth City
Industry
Experience
TeleTech January 2012 - November 2012
Education
ITT Technical Institute-Earth City 2013 — 2015
TeleTech January 2012 - November 2012
Education
ITT Technical Institute-Earth City 2013 — 2015
Martina Dennis's TeleTech Experience April 2010 - December 2010
Job Customer Service Representative at Verizon
Industry Computer Networking
Experience
Verizon Wireless June 2013 - Present
United States Air Force August 2010 - Present
TeleTech April 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML
Education
ITT Technical Institute-Greenville 2009 — 2013
Associate's degree, Information Technology
Verizon Wireless June 2013 - Present
United States Air Force August 2010 - Present
TeleTech April 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML
Education
ITT Technical Institute-Greenville 2009 — 2013
Associate's degree, Information Technology
Demetria Tanner's TeleTech Experience 2014 - Present
Job Geek Squad
Industry Telecommunications
Experience
TeleTech 2014 - Present
Delta Star Inc. 2012 - 2013
Skills
Manufacturing, Testing
Education
Kaplan University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
TeleTech 2014 - Present
Delta Star Inc. 2012 - 2013
Skills
Manufacturing, Testing
Education
Kaplan University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jennifer Smartt's TeleTech Experience May 2007 - August 2008
Job Deli Sales Associate
Industry Retail
Experience
Wal-Mart April 2014 - Present
Verizon Wireless November 2013 - April 2014
The Home Depot July 2013 - November 2013
Walmart April 2013 - June 2013
Prometric December 2008 - March 2013
TeleTech May 2007 - August 2008
Quality Distribution September 2006 - March 2007
Quality Distribution February 2006 - July 2006
Tessada & Associates July 2003 - September 2005
National Institutes of Health July 1999 - July 2003
Skills
Call Centers, 10 Key, Typing 70 WPM, Microsoft Office, Close Attention to..., Always Punctual, Self-motivated Team..., Cash Handling Experience, Account Reconciliation, Filing, Customer Service
Education
John C Calhoun State Community College 1995 — 1997
Associate's Degree, General Studies, 3.3
Wal-Mart April 2014 - Present
Verizon Wireless November 2013 - April 2014
The Home Depot July 2013 - November 2013
Walmart April 2013 - June 2013
Prometric December 2008 - March 2013
TeleTech May 2007 - August 2008
Quality Distribution September 2006 - March 2007
Quality Distribution February 2006 - July 2006
Tessada & Associates July 2003 - September 2005
National Institutes of Health July 1999 - July 2003
Skills
Call Centers, 10 Key, Typing 70 WPM, Microsoft Office, Close Attention to..., Always Punctual, Self-motivated Team..., Cash Handling Experience, Account Reconciliation, Filing, Customer Service
Education
John C Calhoun State Community College 1995 — 1997
Associate's Degree, General Studies, 3.3
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc