TeleTech Company
Industry: Business process outsourcing company
DescriptionTTEC is a business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of late 2018, TTEC has nearly 50,000 employees, operating in 24 countries. Headquarters: Englewood, Colorado, United States CEO: Kenneth D. Tuchman Founder: Kenneth D. Tuchman Subsidiaries: Percepta LLC, TeleTech Canada Inc, eLoyalty, LLC,
TeleTech List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TeleTech. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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TeleTech Employees
Employee
Years
Job
Industry
Brandon Eckert Brandon Eckert's TeleTech Experience May 2007 - March 2011
Job
Industry Staffing and Recruiting
Experience
VMware July 2014 - Present
Amazon.com September 2011 - June 2014
Teletech May 2007 - March 2011
Bayside Solutions June 2004 - April 2007
Skills
Recruiting, Screening, Management, Training, Vendor Management, Talent Acquisition, Technical Recruiting, Agile Methodologies, JavaScript, Software Development, Process Improvement, Call Centers, Project Management, Sourcing, Team Leadership, Internet Recruiting, Screening Resumes, Applicant Tracking..., Hiring, Contract Recruitment, SDLC, CRM
Education
University of Colorado Boulder 2001 — 2004
Bachelors of Science, Computer Science
VMware July 2014 - Present
Amazon.com September 2011 - June 2014
Teletech May 2007 - March 2011
Bayside Solutions June 2004 - April 2007
Skills
Recruiting, Screening, Management, Training, Vendor Management, Talent Acquisition, Technical Recruiting, Agile Methodologies, JavaScript, Software Development, Process Improvement, Call Centers, Project Management, Sourcing, Team Leadership, Internet Recruiting, Screening Resumes, Applicant Tracking..., Hiring, Contract Recruitment, SDLC, CRM
Education
University of Colorado Boulder 2001 — 2004
Bachelors of Science, Computer Science
Ryan Winzenburg Ryan Winzenburg's TeleTech Experience 1998 - 1999
Job Director of User Experience at Life Time Fitness
Industry Internet
Experience
Life Time - The Healthy Way of Life Company June 2015 - Present
Pitney Bowes Software August 2012 - June 2015
Level 3 Communications October 2011 - August 2012
MapQuest July 2010 - October 2011
Aspenware December 2008 - July 2010
Fresh Squeezed May 2003 - August 2008
Silo, LLC 2001 - 2003
Malenke Barnhart January 2000 - September 2001
TeleTech 1998 - 1999
Skills
User Experience, Information Architecture, Interaction Design, Usability Testing, User Experience Design, User Interface, Mobile Devices, User Interface Design, User-centered Design, Content Strategy, Mobile Applications, Visual Design, Wire Framing, Web Design, Web Applications, HTML, Content Management, Web Development, Social Media, Graphic Design, SEO, Usability Design, Prototyping, Information Design, Personas, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Design Thinking, Experience Design, jQuery, Product Design, Product Strategy, HTML5, Mobile Design, Agile, JavaScript, Digital Strategy, User Scenarios, E-commerce, Axure, Illustrator, Strategic Customer..., Growth Hacking, Human-centered Design, Service Design, Usability Engineering
Education
University of Colorado Boulder 2015 — 2019
Environmental Studies
University of Colorado Boulder 1996 — 1999
Environmental Studies/Hydrogeology
Life Time - The Healthy Way of Life Company June 2015 - Present
Pitney Bowes Software August 2012 - June 2015
Level 3 Communications October 2011 - August 2012
MapQuest July 2010 - October 2011
Aspenware December 2008 - July 2010
Fresh Squeezed May 2003 - August 2008
Silo, LLC 2001 - 2003
Malenke Barnhart January 2000 - September 2001
TeleTech 1998 - 1999
Skills
User Experience, Information Architecture, Interaction Design, Usability Testing, User Experience Design, User Interface, Mobile Devices, User Interface Design, User-centered Design, Content Strategy, Mobile Applications, Visual Design, Wire Framing, Web Design, Web Applications, HTML, Content Management, Web Development, Social Media, Graphic Design, SEO, Usability Design, Prototyping, Information Design, Personas, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Design Thinking, Experience Design, jQuery, Product Design, Product Strategy, HTML5, Mobile Design, Agile, JavaScript, Digital Strategy, User Scenarios, E-commerce, Axure, Illustrator, Strategic Customer..., Growth Hacking, Human-centered Design, Service Design, Usability Engineering
Education
University of Colorado Boulder 2015 — 2019
Environmental Studies
University of Colorado Boulder 1996 — 1999
Environmental Studies/Hydrogeology
Jeff DeMent Jeff DeMent's TeleTech Experience June 2005 - January 2011
Job Creative Director, Video Production, Videography, Editing, Project Manager, Producer, Director
Industry Media Production
Experience
Adjunct Faculty Westood College and Red Rocks Community College 2002 - Present
http://JeffTheVideoGuy.com 1995 - Present
TeleTech June 2005 - January 2011
JD Edwards (Now Oracle) 1998 - 2004
Raytheon 1993 - 1995
Skills
Motion Graphics, Video Production, Animation, Media Development, Video, Production, Editing, Post Production, Digital Media, Creative Direction, After Effects, Photography, Video Editing, Flash, Photoshop, Multimedia, Final Cut Pro, Adobe Creative Suite, Mac, Premiere, Graphic Design, Videography, Writing, Media Production, Camera, Social Media, User Experience, Documentary, New Media, Creative Development, Promotions, Art Direction, Content Management, SEO, Audio, Production Management, Digital Photography, Commercials, Cinematography, Documentaries, Lighting, DVD Studio Pro, Screenwriting, DVD authoring, Social Media Marketing, Digital Video, Content Creation, Shooting, Storyboarding, Music Videos
Education
University of Colorado Boulder 1975 — 1979
BS
Canyon del Oro HS 1970 — 1974
Adjunct Faculty Westood College and Red Rocks Community College 2002 - Present
http://JeffTheVideoGuy.com 1995 - Present
TeleTech June 2005 - January 2011
JD Edwards (Now Oracle) 1998 - 2004
Raytheon 1993 - 1995
Skills
Motion Graphics, Video Production, Animation, Media Development, Video, Production, Editing, Post Production, Digital Media, Creative Direction, After Effects, Photography, Video Editing, Flash, Photoshop, Multimedia, Final Cut Pro, Adobe Creative Suite, Mac, Premiere, Graphic Design, Videography, Writing, Media Production, Camera, Social Media, User Experience, Documentary, New Media, Creative Development, Promotions, Art Direction, Content Management, SEO, Audio, Production Management, Digital Photography, Commercials, Cinematography, Documentaries, Lighting, DVD Studio Pro, Screenwriting, DVD authoring, Social Media Marketing, Digital Video, Content Creation, Shooting, Storyboarding, Music Videos
Education
University of Colorado Boulder 1975 — 1979
BS
Canyon del Oro HS 1970 — 1974
David Van Duzer's TeleTech Experience January 2013 - April 2014
Job Systems Designer
Industry Design
Experience
TeleTech January 2013 - April 2014
Business Catapult December 2011 - January 2013
One World Labs May 2011 - October 2011
WayForward Technologies IV October 2010 - February 2011
Cognilytics, Inc. September 2010 - November 2010
Catalyst Repository Systems September 2007 - April 2010
ViaWest 2001 - 2007
Cherry Creek School District January 1999 - May 1999
Cherry Creek School District September 1996 - May 1999
Skills
Linux, Data Center, Unix, Nagios, Servers, Python, Apache, Enterprise Search, DNS, Information Technology, System Administration, HTTP, Rubik's Cube, Software Design, telehash, Enterprise Software, Integration, Virtualization, SAN, Cloud Computing, High Availability, Software Development, Security, Operating Systems, Management, SaaS
Education
University of Colorado Denver
Bachelor’s Degree, Major Philosopher; Minor Mathematician
Gigi's Janitorial School 2002 — 2003
Music Appreciation
cherry creek
TeleTech January 2013 - April 2014
Business Catapult December 2011 - January 2013
One World Labs May 2011 - October 2011
WayForward Technologies IV October 2010 - February 2011
Cognilytics, Inc. September 2010 - November 2010
Catalyst Repository Systems September 2007 - April 2010
ViaWest 2001 - 2007
Cherry Creek School District January 1999 - May 1999
Cherry Creek School District September 1996 - May 1999
Skills
Linux, Data Center, Unix, Nagios, Servers, Python, Apache, Enterprise Search, DNS, Information Technology, System Administration, HTTP, Rubik's Cube, Software Design, telehash, Enterprise Software, Integration, Virtualization, SAN, Cloud Computing, High Availability, Software Development, Security, Operating Systems, Management, SaaS
Education
University of Colorado Denver
Bachelor’s Degree, Major Philosopher; Minor Mathematician
Gigi's Janitorial School 2002 — 2003
Music Appreciation
cherry creek
Randy Carter Randy Carter's TeleTech Experience 1998 - 2009
Job Management Consulting at Accenture
Industry Management Consulting
Experience
Accenture 2013 - Present
UnitedHealth Group 2009 - 2013
TeleTech 1998 - 2009
Skills
Vendor Management, Business Development, Customer Experience, CRM, Strategy, Leadership, BPO, Process Improvement, Operations Management, Telecommunications, Team Management, Contact Centers, Management Consulting, Outsourcing, Business Planning, Cross-functional Team..., Business Process..., Customer Retention, Strategic Planning, Call Centers, Program Management, Performance Management, Change Management, Business Process, Business Transformation, Business Intelligence, Executive Management
Education
University of La Verne
M.B.A.
University of California, Irvine
B.A.
Accenture 2013 - Present
UnitedHealth Group 2009 - 2013
TeleTech 1998 - 2009
Skills
Vendor Management, Business Development, Customer Experience, CRM, Strategy, Leadership, BPO, Process Improvement, Operations Management, Telecommunications, Team Management, Contact Centers, Management Consulting, Outsourcing, Business Planning, Cross-functional Team..., Business Process..., Customer Retention, Strategic Planning, Call Centers, Program Management, Performance Management, Change Management, Business Process, Business Transformation, Business Intelligence, Executive Management
Education
University of La Verne
M.B.A.
University of California, Irvine
B.A.
Scott Siders Scott Siders's TeleTech Experience 2002 - 2004
Job Content Marketing Manager, Inbound Marketing Specialist, Senior Marketing Writer, SEO Copywriter, Proposal Writer
Industry Marketing and Advertising
Experience
Magento September 2014 - Present
Novo Writing 2006 - Present
HealthTrans 2005 - 2006
HealthTrans 2004 - 2005
TeleTech 2002 - 2004
University of Colorado at Boulder 1999 - 2001
xPECT Technologies 1997 - 1999
Skills
SEO Copywriting, Content Marketing, Article Marketing, Email Marketing, Keyword Research, Website Copy, Website Consulting, RFP Responses, Proposal Writing, Copywriting, Online Writing, Attraction Marketing, Corporate Blogging, Blog Marketing, Traffic Building, Inbound Marketing, Blogging
Education
University of Colorado Boulder 1999 — 2002
Master of Arts, English (with creative writing emphasis)
University of Colorado Boulder 1996 — 1999
Bachelor of Arts, English
University of Evansville 1995 — 1996
Journalism
Magento September 2014 - Present
Novo Writing 2006 - Present
HealthTrans 2005 - 2006
HealthTrans 2004 - 2005
TeleTech 2002 - 2004
University of Colorado at Boulder 1999 - 2001
xPECT Technologies 1997 - 1999
Skills
SEO Copywriting, Content Marketing, Article Marketing, Email Marketing, Keyword Research, Website Copy, Website Consulting, RFP Responses, Proposal Writing, Copywriting, Online Writing, Attraction Marketing, Corporate Blogging, Blog Marketing, Traffic Building, Inbound Marketing, Blogging
Education
University of Colorado Boulder 1999 — 2002
Master of Arts, English (with creative writing emphasis)
University of Colorado Boulder 1996 — 1999
Bachelor of Arts, English
University of Evansville 1995 — 1996
Journalism
Brian Yurko, MBA Brian Yurko, MBA's TeleTech Experience September 2015 - Present
Job Senior Fiancial Analyst, Global FP&A at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech September 2015 - Present
TeleTech September 2013 - September 2015
University of Colorado Denver January 2013 - December 2013
Comcast May 2012 - January 2013
Jackson National Asset Management, LLC September 2011 - February 2012
Prudential Financial January 2010 - September 2011
Commercial Openings August 2008 - January 2010
Skills
Financial Analysis, Management, Financial Forecasting, Budget Forecasts, Process Improvement, Corporate Finance, Public Speaking, Business Administration, Budgets, Team Leadership, Business Analysis
Education
University of Colorado Denver 2010 — 2013
Master of Business Administration (MBA), Finance
University of Northern Colorado 2004 — 2008
Bachelor of Science (BS), Business Administration
TeleTech September 2015 - Present
TeleTech September 2013 - September 2015
University of Colorado Denver January 2013 - December 2013
Comcast May 2012 - January 2013
Jackson National Asset Management, LLC September 2011 - February 2012
Prudential Financial January 2010 - September 2011
Commercial Openings August 2008 - January 2010
Skills
Financial Analysis, Management, Financial Forecasting, Budget Forecasts, Process Improvement, Corporate Finance, Public Speaking, Business Administration, Budgets, Team Leadership, Business Analysis
Education
University of Colorado Denver 2010 — 2013
Master of Business Administration (MBA), Finance
University of Northern Colorado 2004 — 2008
Bachelor of Science (BS), Business Administration
Matthew Bloomfield Matthew Bloomfield's TeleTech Experience August 2015 - Present
Job Ad Traffic at Conway Corporation
Industry Broadcast Media
Experience
TeleTech August 2015 - Present
Conway Corporation August 2013 - Present
Conway Corporation February 2008 - Present
Nexstar Broadcasting Group, Inc. December 2013 - March 2015
Pitza42 January 2013 - October 2013
Best Buy March 2011 - August 2011
Skills
Non-linear Editing, Multi-camera Directing, Switching, Video Camera, DSLR, Microsoft Office, Mac OS, Video Production, Post Production, Operational Efficiency, Organization, Learn New Software..., Adobe Creative Suite, Final Cut Pro, Digital Photography, Photojournalism, Encoding, Sports Production, Dependable Team Player, Diligent, Camera Operating, Video Editing, Directing, Sound, After Effects, Film Production, Final Cut Studio, Adobe Audition, Audio Editing, Film, Videography, Broadcast Journalism, Broadcast
Education
University of Central Arkansas 2008 — 2013
Bachelor of Arts (B.A.), Broadcast Journalism
TeleTech August 2015 - Present
Conway Corporation August 2013 - Present
Conway Corporation February 2008 - Present
Nexstar Broadcasting Group, Inc. December 2013 - March 2015
Pitza42 January 2013 - October 2013
Best Buy March 2011 - August 2011
Skills
Non-linear Editing, Multi-camera Directing, Switching, Video Camera, DSLR, Microsoft Office, Mac OS, Video Production, Post Production, Operational Efficiency, Organization, Learn New Software..., Adobe Creative Suite, Final Cut Pro, Digital Photography, Photojournalism, Encoding, Sports Production, Dependable Team Player, Diligent, Camera Operating, Video Editing, Directing, Sound, After Effects, Film Production, Final Cut Studio, Adobe Audition, Audio Editing, Film, Videography, Broadcast Journalism, Broadcast
Education
University of Central Arkansas 2008 — 2013
Bachelor of Arts (B.A.), Broadcast Journalism
Chris Philpott Chris Philpott's TeleTech Experience 2004 - March 2006
Job CFO at First River Energy, LLC
Industry Oil & Energy
Experience
First River Energy, LLC 2014 - Present
NGL Energy, LP (NYSE: NGL) formerly High Sierra Energy, LP 2009 - 2014
ManiaTV 2006 - 2008
Teletech 2004 - March 2006
Action Performance Companies, Inc 1994 - 2000
Skills
Budgeting, Financial Analysis, Capital Raising, Financial Modeling, Mergers, Sarbanes-Oxley Act, Financial Reporting, Leadership, Forecasting, Accounting, Process Improvement, Energy, Acquisition Analysis, M&A Advisory Services, Enterprise Valuation
Education
University of Colorado at Boulder
Bachelor of Science (B.S.)
First River Energy, LLC 2014 - Present
NGL Energy, LP (NYSE: NGL) formerly High Sierra Energy, LP 2009 - 2014
ManiaTV 2006 - 2008
Teletech 2004 - March 2006
Action Performance Companies, Inc 1994 - 2000
Skills
Budgeting, Financial Analysis, Capital Raising, Financial Modeling, Mergers, Sarbanes-Oxley Act, Financial Reporting, Leadership, Forecasting, Accounting, Process Improvement, Energy, Acquisition Analysis, M&A Advisory Services, Enterprise Valuation
Education
University of Colorado at Boulder
Bachelor of Science (B.S.)
Mary Nelson Mary Nelson's TeleTech Experience April 2014 - Present
Job Sales Effectiveness Director, North America
Industry Outsourcing/Offshoring
Experience
TeleTech April 2014 - Present
Loclyz Media Services December 2012 - April 2014
Xerox Global Services February 2008 - November 2012
Xerox June 2007 - December 2007
WVEC-TV June 2006 - June 2007
Adaptive Solutions Group 2006 - 2006
Various Non-profit organizations 2002 - 2005
WBIR-TV 1996 - 1999
KFDA-TV 1993 - 1996
KAMC-TV 1992 - 1993
Skills
CXO level engagement, Strategic Planning, Marketing Communications, New Business Development, Team Leadership, Marketing Strategy, Digital Marketing, Market Research, Sales, Leadership, Management, Program Management, Strategy, Cross-functional Team..., Contract Negotiation, Business Development, Project Management, Account Management, Marketing, Solution Selling, Selling, broadcast media, television news, digital video content, Change Management, Public Relations, Corporate Communications, Start-ups, Social Media, Internal Communications, Press Releases, Media Relations, Training, SaaS, Managed Print Services, Corporate Events, Social Media Marketing, Outsourcing, Editing, Event Management, Sales Operations, B2B, Broadcast, Television News
Education
University of Colorado Boulder 1986 — 1990
Bachelor of Science, Broadcast News
TeleTech April 2014 - Present
Loclyz Media Services December 2012 - April 2014
Xerox Global Services February 2008 - November 2012
Xerox June 2007 - December 2007
WVEC-TV June 2006 - June 2007
Adaptive Solutions Group 2006 - 2006
Various Non-profit organizations 2002 - 2005
WBIR-TV 1996 - 1999
KFDA-TV 1993 - 1996
KAMC-TV 1992 - 1993
Skills
CXO level engagement, Strategic Planning, Marketing Communications, New Business Development, Team Leadership, Marketing Strategy, Digital Marketing, Market Research, Sales, Leadership, Management, Program Management, Strategy, Cross-functional Team..., Contract Negotiation, Business Development, Project Management, Account Management, Marketing, Solution Selling, Selling, broadcast media, television news, digital video content, Change Management, Public Relations, Corporate Communications, Start-ups, Social Media, Internal Communications, Press Releases, Media Relations, Training, SaaS, Managed Print Services, Corporate Events, Social Media Marketing, Outsourcing, Editing, Event Management, Sales Operations, B2B, Broadcast, Television News
Education
University of Colorado Boulder 1986 — 1990
Bachelor of Science, Broadcast News
Jen Almquist, CPA Jen Almquist, CPA's TeleTech Experience July 2007 - April 2008
Job Investor Relations, Strategic Communications and Accounting & Finance Consultant
Industry Management Consulting
Experience
Ivy Street Advisory May 2010 - Present
National Investor Relations Institute - Rocky Mountain Chapter May 2013 - Present
American Red Cross January 2011 - December 2012
Crocs, Inc. February 2009 - June 2010
Adam James Consulting April 2008 - April 2009
Teletech July 2007 - April 2008
Startek April 2005 - June 2007
MacDermid April 2004 - April 2005
Coors Brewing Company September 2002 - April 2004
Deloitte & Touche 1999 - 2002
Skills
Investor Relations, Compliance, General Ledger, IPO, Board Reporting, 10Q, SEC reporting, Accounting, Financial Analysis, Financial Reporting, Audit, Microsoft Office, Financial Management, Copy Editing, Business Communications, Strategic Communications, Speech Writing, Feature Writing, Writing, Proofreading, Press Releases, Presentation Development, 10K, SEC filings, Managerial Finance, Auditing, Strategy, Finance, Start-ups, Executive Management, GAAP, Financial Planning, Management, Mergers & Acquisitions, Feature Articles, SEC Filings, Acquisition Integration, CPA, Strategic Planning, Human Resources, Change Management, Strategic Financial..., Leadership, Marketing Communications, Analysis, Securities
Education
University of Colorado at Boulder 1994 — 1998
Bachelor of Science (B.S.), Business Administration, Emphasis: Accounting
Fairview High School
Bachelor of Science (B.S.), Business Administration
Ivy Street Advisory May 2010 - Present
National Investor Relations Institute - Rocky Mountain Chapter May 2013 - Present
American Red Cross January 2011 - December 2012
Crocs, Inc. February 2009 - June 2010
Adam James Consulting April 2008 - April 2009
Teletech July 2007 - April 2008
Startek April 2005 - June 2007
MacDermid April 2004 - April 2005
Coors Brewing Company September 2002 - April 2004
Deloitte & Touche 1999 - 2002
Skills
Investor Relations, Compliance, General Ledger, IPO, Board Reporting, 10Q, SEC reporting, Accounting, Financial Analysis, Financial Reporting, Audit, Microsoft Office, Financial Management, Copy Editing, Business Communications, Strategic Communications, Speech Writing, Feature Writing, Writing, Proofreading, Press Releases, Presentation Development, 10K, SEC filings, Managerial Finance, Auditing, Strategy, Finance, Start-ups, Executive Management, GAAP, Financial Planning, Management, Mergers & Acquisitions, Feature Articles, SEC Filings, Acquisition Integration, CPA, Strategic Planning, Human Resources, Change Management, Strategic Financial..., Leadership, Marketing Communications, Analysis, Securities
Education
University of Colorado at Boulder 1994 — 1998
Bachelor of Science (B.S.), Business Administration, Emphasis: Accounting
Fairview High School
Bachelor of Science (B.S.), Business Administration
Latasha Marshall Latasha Marshall's TeleTech Experience October 2014 - January 2015
Job ICD10 Claims Support at Apex Systems
Industry Hospital & Health Care
Experience
Apex Systems May 2015 - Present
IOD Incorporated January 2015 - April 2015
TeleTech October 2014 - January 2015
Stay at home mom January 2013 - October 2014
Tan Your Hide February 2012 - January 2013
Red Robin September 2009 - October 2011
Remke Markets June 2007 - September 2009
Skills
Medical Billing, Medical Coding, Microsoft Office, Customer Service, Sales, Data Entry, Retail, Medical Terminology, PowerPoint
Education
Career Step 2013 — 2014
Certificate, Inpatient & Outpatient Medical Billing & Coding
University of Cincinnati 2009 — 2012
Coursework, Medical Radiologic Technology/Science - Radiation Therapist
Amelia High School 2005 — 2009
High School Diploma, General Studies
Apex Systems May 2015 - Present
IOD Incorporated January 2015 - April 2015
TeleTech October 2014 - January 2015
Stay at home mom January 2013 - October 2014
Tan Your Hide February 2012 - January 2013
Red Robin September 2009 - October 2011
Remke Markets June 2007 - September 2009
Skills
Medical Billing, Medical Coding, Microsoft Office, Customer Service, Sales, Data Entry, Retail, Medical Terminology, PowerPoint
Education
Career Step 2013 — 2014
Certificate, Inpatient & Outpatient Medical Billing & Coding
University of Cincinnati 2009 — 2012
Coursework, Medical Radiologic Technology/Science - Radiation Therapist
Amelia High School 2005 — 2009
High School Diploma, General Studies
Austin Tanner Austin Tanner's TeleTech Experience August 2015 - Present
Job Tax Analyst, Global Tax at TeleTech
Industry Accounting
Experience
TeleTech August 2015 - Present
Anton Collins Mitchell LLP March 2014 - April 2015
ULA - United Launch Alliance - Lockheed Martin & Boeing April 2012 - March 2014
ULA - United Launch Alliance - Lockheed Martin & Boeing July 2011 - April 2012
ULA - United Launch Alliance - Lockheed Martin & Boeing June 2010 - July 2011
Skills
Subject Matter Expert..., Sarbanes-Oxley Control..., Certified Public..., Experienced SAP user, Proposal Writing, Account Reconciliation, Process Improvement, Financial Analysis, Testing, Databases, Control Testing, Financial Statements, Journal Entries, SAP ERP, Government Contracting, Certified Green Belt, Cost Accounting, Financial Accounting, Gas Accounting, Cognos, FAR, Six Sigma, Internal Controls, Auditing, Analysis, Procurement, Accounting, Variance Analysis, Government, Program Management, Financial Reporting, Finance
Education
University of Colorado Denver 2005 — 2010
Bachelor of Science (BS), Accounting and Computer Science
TeleTech August 2015 - Present
Anton Collins Mitchell LLP March 2014 - April 2015
ULA - United Launch Alliance - Lockheed Martin & Boeing April 2012 - March 2014
ULA - United Launch Alliance - Lockheed Martin & Boeing July 2011 - April 2012
ULA - United Launch Alliance - Lockheed Martin & Boeing June 2010 - July 2011
Skills
Subject Matter Expert..., Sarbanes-Oxley Control..., Certified Public..., Experienced SAP user, Proposal Writing, Account Reconciliation, Process Improvement, Financial Analysis, Testing, Databases, Control Testing, Financial Statements, Journal Entries, SAP ERP, Government Contracting, Certified Green Belt, Cost Accounting, Financial Accounting, Gas Accounting, Cognos, FAR, Six Sigma, Internal Controls, Auditing, Analysis, Procurement, Accounting, Variance Analysis, Government, Program Management, Financial Reporting, Finance
Education
University of Colorado Denver 2005 — 2010
Bachelor of Science (BS), Accounting and Computer Science
Ashley Schmidt's TeleTech Experience March 2013 - January 2014
Job Training and Development at Morgan Stanley Wealth Management
Industry Financial Services
Experience
Morgan Stanley Wealth Management January 2014 - Present
TeleTech March 2013 - January 2014
Capitol Brand June 2009 - March 2013
PostNet International Franchise Headquarters July 2011 - July 2012
Urban Outfitters October 2005 - July 2009
Skills
Email Marketing, Marketing, SEO, Social Media, Advertising, Facebook, Sales, Management, Event Planning, Digital Media, B2B, Retail, Graphic Design, Training, Product Development, Leadership, New Business Development, Team Building, Brand Development, Customer Service, Product Marketing, Trade Shows, Brand Management, Blogging, Copywriting, Coaching, Adobe Creative Suite, Photoshop, PowerPoint, Editing, Social Networking, Social Media Marketing, Public Speaking, Google Adwords, Microsoft Office, Employee Training, Project Management
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.)
Morgan Stanley Wealth Management January 2014 - Present
TeleTech March 2013 - January 2014
Capitol Brand June 2009 - March 2013
PostNet International Franchise Headquarters July 2011 - July 2012
Urban Outfitters October 2005 - July 2009
Skills
Email Marketing, Marketing, SEO, Social Media, Advertising, Facebook, Sales, Management, Event Planning, Digital Media, B2B, Retail, Graphic Design, Training, Product Development, Leadership, New Business Development, Team Building, Brand Development, Customer Service, Product Marketing, Trade Shows, Brand Management, Blogging, Copywriting, Coaching, Adobe Creative Suite, Photoshop, PowerPoint, Editing, Social Networking, Social Media Marketing, Public Speaking, Google Adwords, Microsoft Office, Employee Training, Project Management
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.)
Jeff Stowell Jeff Stowell's TeleTech Experience June 2000 - August 2001
Job Head of Customer Experience and Design at Oncue by Verizon
Industry Telecommunications
Experience
Verizon February 2014 - Present
Intel Media Intel Corporation 2012 - February 2014
Comcast Cable May 2008 - October 2011
Comcast Cable May 2006 - May 2008
Comcast Cable October 2002 - May 2006
Cyberrep - ACS October 2001 - October 2002
TeleTech June 2000 - August 2001
AT&T/TCI Cable 1997 - 2000
TCI Cable August 1996 - October 1997
Primestar 1994 - 1996
Skills
Call Center Development, Call Center, Performance Management, Vendor Management, Telephony, Customer Experience, Broadband, Relationship Management, Call Centers, Customer Service, Leadership, Human Resources, Telecommunications, Technical Support, Process Improvement, Strategy, Workforce Management, Program Management, Customer Retention, Disaster Recovery, Recruiting, Cross-functional Team..., Team Building, Customer Satisfaction, Troubleshooting, VoIP, Avaya, Outsourcing, CRM, Direct Sales
Education
University of Colorado Boulder
B.A., Psychology
Verizon February 2014 - Present
Intel Media Intel Corporation 2012 - February 2014
Comcast Cable May 2008 - October 2011
Comcast Cable May 2006 - May 2008
Comcast Cable October 2002 - May 2006
Cyberrep - ACS October 2001 - October 2002
TeleTech June 2000 - August 2001
AT&T/TCI Cable 1997 - 2000
TCI Cable August 1996 - October 1997
Primestar 1994 - 1996
Skills
Call Center Development, Call Center, Performance Management, Vendor Management, Telephony, Customer Experience, Broadband, Relationship Management, Call Centers, Customer Service, Leadership, Human Resources, Telecommunications, Technical Support, Process Improvement, Strategy, Workforce Management, Program Management, Customer Retention, Disaster Recovery, Recruiting, Cross-functional Team..., Team Building, Customer Satisfaction, Troubleshooting, VoIP, Avaya, Outsourcing, CRM, Direct Sales
Education
University of Colorado Boulder
B.A., Psychology
Federico Dimarco Federico Dimarco's TeleTech Experience February 2005 - December 2005
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Digitalia March 2006 - October 2011
Allied Testing March 2010 - March 2011
IBM January 2008 - January 2009
Arvato Services April 2006 - December 2006
TeleTech February 2005 - December 2005
Skills
Unix, Test Planning, Test Cases, OS X, HTML, Requirements Analysis, Web Development, Manual Testing, Regression Testing, CSS, Agile Methodologies, Linux, MySQL, Quality Assurance, Quality Center, Software Quality..., Testing, Windows
Education
Universidad de Buenos Aires / UBA 2006 — 2008
Computer Science
Digitalia March 2006 - October 2011
Allied Testing March 2010 - March 2011
IBM January 2008 - January 2009
Arvato Services April 2006 - December 2006
TeleTech February 2005 - December 2005
Skills
Unix, Test Planning, Test Cases, OS X, HTML, Requirements Analysis, Web Development, Manual Testing, Regression Testing, CSS, Agile Methodologies, Linux, MySQL, Quality Assurance, Quality Center, Software Quality..., Testing, Windows
Education
Universidad de Buenos Aires / UBA 2006 — 2008
Computer Science
Andrew Gablehouse Andrew Gablehouse's TeleTech Experience November 1999 - September 2002
Job Creating solutions for our client's toughest challenges
Industry Management Consulting
Experience
Point B March 2013 - Present
Highlands Ranch Community Scholarship Fund November 2011 - May 2015
Vail Resorts March 2012 - March 2013
Martin Marietta Materials December 2011 - March 2012
Lafarge December 2009 - December 2011
Lafarge December 2005 - December 2009
Lafarge September 2002 - December 2005
TeleTech November 1999 - September 2002
Nextel 1999 - 2002
Skills
Process Improvement, Strategy, Business Intelligence, Change Management, Management, Project Management, Financial Analysis, Supply Chain Management, Healthcare Consulting, Analysis, Business Process..., Procurement, JD Edwards, Supply Chain, Cross-functional Team..., Analytics, Master Data Management, Team Leadership, Microsoft Excel, Business Analysis, Outsourcing, Software Project..., Customer Service, PowerPoint, Access, Coaching, Strategic Sourcing, Purchasing, Project Planning, Strategic Planning, Vendor Management, Leadership, Decision Analysis, Data Governance, P2P, E-procurement, Forecasting, ERP, Sourcing, Operations Management, Logistics, Budgets, Inventory Management, Management Consulting, Contract Negotiation, Business Strategy, Excel, Spend Analysis, Procure-to-Pay, Cognos
Education
University of Colorado Denver 1999 — 2004
BS, Finance
Point B March 2013 - Present
Highlands Ranch Community Scholarship Fund November 2011 - May 2015
Vail Resorts March 2012 - March 2013
Martin Marietta Materials December 2011 - March 2012
Lafarge December 2009 - December 2011
Lafarge December 2005 - December 2009
Lafarge September 2002 - December 2005
TeleTech November 1999 - September 2002
Nextel 1999 - 2002
Skills
Process Improvement, Strategy, Business Intelligence, Change Management, Management, Project Management, Financial Analysis, Supply Chain Management, Healthcare Consulting, Analysis, Business Process..., Procurement, JD Edwards, Supply Chain, Cross-functional Team..., Analytics, Master Data Management, Team Leadership, Microsoft Excel, Business Analysis, Outsourcing, Software Project..., Customer Service, PowerPoint, Access, Coaching, Strategic Sourcing, Purchasing, Project Planning, Strategic Planning, Vendor Management, Leadership, Decision Analysis, Data Governance, P2P, E-procurement, Forecasting, ERP, Sourcing, Operations Management, Logistics, Budgets, Inventory Management, Management Consulting, Contract Negotiation, Business Strategy, Excel, Spend Analysis, Procure-to-Pay, Cognos
Education
University of Colorado Denver 1999 — 2004
BS, Finance
Nathan Schacht Nathan Schacht's TeleTech Experience August 2015 - Present
Job Senior Corporate Counsel Labor/Employment and Litigation at TeleTech Holdings, Inc.
Industry Law Practice
Experience
TeleTech August 2015 - Present
Baker & Hostetler LLP June 2010 - August 2015
Paul Hastings September 2008 - June 2010
Urban Justice Center: Peter Cicchino Youth Project January 2008 - May 2008
Paul Hastings May 2007 - August 2007
New York State Division of Human Rights May 2006 - July 2006
Education
University of California, Berkeley - School of Law 2006 — 2008
J.D.
University of Portland 2001 — 2005
B.A., Political Science, Business Administration
TeleTech August 2015 - Present
Baker & Hostetler LLP June 2010 - August 2015
Paul Hastings September 2008 - June 2010
Urban Justice Center: Peter Cicchino Youth Project January 2008 - May 2008
Paul Hastings May 2007 - August 2007
New York State Division of Human Rights May 2006 - July 2006
Education
University of California, Berkeley - School of Law 2006 — 2008
J.D.
University of Portland 2001 — 2005
B.A., Political Science, Business Administration
Jason Ginther - MBA, MSM Jason Ginther - MBA, MSM's TeleTech Experience October 2008 - June 2010
Job Financial Analyst at Apex Systems
Industry Management Consulting
Experience
Apex Systems September 2014 - Present
Self December 2013 - September 2014
W. J. Bradley Mortgage July 2013 - December 2013
Securitas Security Services USA, Inc. January 2012 - July 2013
TeleTech October 2008 - June 2010
TeleTech March 2007 - September 2008
CU Direct Connect September 2005 - March 2007
Actiontec Electronics April 2004 - February 2005
Nextel October 2002 - April 2004
Nextel 1997 - 2002
Skills
Operations Research, Performance Metrics, Call Center, Workforce Management, Key Performance..., Process Improvement, BPO, Service Operations, Operational Efficiency, Business Process..., Performance Reviews, Operations Management, Adjustments, Call Centers, Financial Analysis, Cross-functional Team..., Project Management, Forecasting, Vendor Management, Training, Business Intelligence, Management, Software Documentation, Quality Assurance, Finance, SDLC, Budgets, Project Portfolio..., Accounting, Executive Management, Customer Retention, Leadership, CRM, Sales, Customer Experience, Security Management, Global Strategy, Adaptability, Collaborative Leadership, Program Management, Outsourcing, Risk Management, Financial Modeling, Analysis, Project Planning, Strategic Financial..., Business Analysis, Team Leadership, Internal Audit, Team Building
Education
University of Denver - Daniels College of Business 2002 — 2004
MBA, Finance
University of Denver - Daniels College of Business 2001 — 2003
MS, Management
University of Colorado Boulder 1988 — 1992
BA, Russian Language and CEES
Apex Systems September 2014 - Present
Self December 2013 - September 2014
W. J. Bradley Mortgage July 2013 - December 2013
Securitas Security Services USA, Inc. January 2012 - July 2013
TeleTech October 2008 - June 2010
TeleTech March 2007 - September 2008
CU Direct Connect September 2005 - March 2007
Actiontec Electronics April 2004 - February 2005
Nextel October 2002 - April 2004
Nextel 1997 - 2002
Skills
Operations Research, Performance Metrics, Call Center, Workforce Management, Key Performance..., Process Improvement, BPO, Service Operations, Operational Efficiency, Business Process..., Performance Reviews, Operations Management, Adjustments, Call Centers, Financial Analysis, Cross-functional Team..., Project Management, Forecasting, Vendor Management, Training, Business Intelligence, Management, Software Documentation, Quality Assurance, Finance, SDLC, Budgets, Project Portfolio..., Accounting, Executive Management, Customer Retention, Leadership, CRM, Sales, Customer Experience, Security Management, Global Strategy, Adaptability, Collaborative Leadership, Program Management, Outsourcing, Risk Management, Financial Modeling, Analysis, Project Planning, Strategic Financial..., Business Analysis, Team Leadership, Internal Audit, Team Building
Education
University of Denver - Daniels College of Business 2002 — 2004
MBA, Finance
University of Denver - Daniels College of Business 2001 — 2003
MS, Management
University of Colorado Boulder 1988 — 1992
BA, Russian Language and CEES
Tim Loar's TeleTech Experience September 2011 - July 2013
Job DPT Student
Industry Health, Wellness and Fitness
Experience
Crossfit South Denver February 2011 - March 2015
Cactus Sport and Spine, P.C. September 2013 - May 2014
TeleTech September 2011 - July 2013
TeleTech April 2010 - September 2011
TeleTech September 2008 - March 2010
TeleTech June 2008 - August 2008
FirstBank April 2007 - May 2008
Skills
Analytics, Process Improvement, Financial Modeling, Business Analysis, Financial Reporting, Financial Analysis, Cross-functional Team..., Forecasting, Sales Operations, Analysis, Leadership, Finance, Business Process..., Team Leadership
Education
University of Colorado Anschutz Medical Campus 2014 — 2016
Doctor of Physical Therapy, Physical Therapy/Therapist
University of Canberra 2015 — 2015
Module, Sport Informatics and Analytics
University of Colorado Denver 2006 — 2009
Business Administration, Finance
Crossfit South Denver February 2011 - March 2015
Cactus Sport and Spine, P.C. September 2013 - May 2014
TeleTech September 2011 - July 2013
TeleTech April 2010 - September 2011
TeleTech September 2008 - March 2010
TeleTech June 2008 - August 2008
FirstBank April 2007 - May 2008
Skills
Analytics, Process Improvement, Financial Modeling, Business Analysis, Financial Reporting, Financial Analysis, Cross-functional Team..., Forecasting, Sales Operations, Analysis, Leadership, Finance, Business Process..., Team Leadership
Education
University of Colorado Anschutz Medical Campus 2014 — 2016
Doctor of Physical Therapy, Physical Therapy/Therapist
University of Canberra 2015 — 2015
Module, Sport Informatics and Analytics
University of Colorado Denver 2006 — 2009
Business Administration, Finance
Philip Teten's TeleTech Experience October 2013 - Present
Job Healthcare Representative at TeleTech
Industry Electrical/Electronic Manufacturing
Experience
TeleTech October 2013 - Present
Skills
Electronic Circuit..., Hardware testing and..., Test procedure..., Matlab, Multisim, LTSpice
Education
University of Central Florida 2007 — 2013
Bachelor's degree, Electrical, Electronics and Communications Engineering
TeleTech October 2013 - Present
Skills
Electronic Circuit..., Hardware testing and..., Test procedure..., Matlab, Multisim, LTSpice
Education
University of Central Florida 2007 — 2013
Bachelor's degree, Electrical, Electronics and Communications Engineering
Ken Bryant's TeleTech Experience 2013 - 2013
Job Benefits Counselor at Colonial Life and Accident Insurance Company
Industry Insurance
Experience
Colonial Life October 2013 - Present
UnitedHealthcare May 2012 - November 2013
Aflac May 2013 - October 2013
TeleTech 2013 - 2013
Charles Schwab April 1999 - April 2012
Skills
Disability Insurance, Whole Life, Insurance, Life Insurance, Health Insurance, Term Life Insurance, Medicare, Fixed Annuities, Long-term Care, Critical Illness, Long Term Care Insurance, Brokers, General Insurance, Employee Benefits, Small Business, Retirement, 401k, Retirement Planning, Workers Compensation, Health Savings Accounts, Customer Service, Sales, Financial Planning, Investments, Mutual Funds, Finance
Education
University of Central Florida 1985 — 1989
Bachelor's Degree, Accounting and Finance
Gar-Field Senior High School Woodbridge, Va 1981 — 1984
High School Diploma
Colonial Life October 2013 - Present
UnitedHealthcare May 2012 - November 2013
Aflac May 2013 - October 2013
TeleTech 2013 - 2013
Charles Schwab April 1999 - April 2012
Skills
Disability Insurance, Whole Life, Insurance, Life Insurance, Health Insurance, Term Life Insurance, Medicare, Fixed Annuities, Long-term Care, Critical Illness, Long Term Care Insurance, Brokers, General Insurance, Employee Benefits, Small Business, Retirement, 401k, Retirement Planning, Workers Compensation, Health Savings Accounts, Customer Service, Sales, Financial Planning, Investments, Mutual Funds, Finance
Education
University of Central Florida 1985 — 1989
Bachelor's Degree, Accounting and Finance
Gar-Field Senior High School Woodbridge, Va 1981 — 1984
High School Diploma
Pedro Poveda's TeleTech Experience 2012 - 2012
Job BackEnd Web Developer
Industry Computer Software
Experience
Portlight LLC December 2014 - March 2015
TeleTech 2012 - 2012
University of South Florida September 2011 - December 2011
Fair Districts Florida April 2009 - August 2009
Skills
Java Programmer, Fast Typer, Quick Implementer, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Team Leadership, Public Speaking, Software Development, Java, Databases, Social Media
Education
University of Central Florida 2014 — 2015
Bachelor's Degree, Computer Science
Valencia Community College 2012 — 2013
Associate of Arts (A.A.), Computer Science, Dean's List Student
George T. Baker Aviation
Portlight LLC December 2014 - March 2015
TeleTech 2012 - 2012
University of South Florida September 2011 - December 2011
Fair Districts Florida April 2009 - August 2009
Skills
Java Programmer, Fast Typer, Quick Implementer, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Team Leadership, Public Speaking, Software Development, Java, Databases, Social Media
Education
University of Central Florida 2014 — 2015
Bachelor's Degree, Computer Science
Valencia Community College 2012 — 2013
Associate of Arts (A.A.), Computer Science, Dean's List Student
George T. Baker Aviation
Crystal Uhlar Crystal Uhlar's TeleTech Experience February 2007 - January 2010
Job Assistant Controller
Industry Outsourcing/Offshoring
Experience
Ondrish & Associates, P.C. January 2010 - October 2012
TeleTech February 2007 - January 2010
Two Degrees August 2006 - February 2007
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2006
Accounting, Accounting
Ondrish & Associates, P.C. January 2010 - October 2012
TeleTech February 2007 - January 2010
Two Degrees August 2006 - February 2007
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2006
Accounting, Accounting
Joshua Gelter Joshua Gelter's TeleTech Experience February 2013 - December 2014
Job Operations Reporting Manager at Good Sam
Industry Information Technology and Services
Experience
Good Sam November 2014 - Present
TeleTech February 2013 - December 2014
Fifth Third Bank June 2009 - January 2013
Spirit of America National Bank September 2008 - June 2009
Revol Communications March 2008 - September 2008
Spirit of America National Bank November 2006 - March 2008
Spirit of America National Bank June 2005 - November 2006
Skills
Access, SQL, Business Objects, SAS, Crystal Reports, Microsoft Excel, SSIS, Foxtrot, Management, Call Centers, Training, Analysis, Excel, Advanced in Excel, Toad, AQT, MSBI, TSYS Analystics, Blue Pumpkin, GMT Planet Workforce, Avaya CMS Call..., Envision Call Monitoring, Melita Dialer Systems, Ensemble Dialer Systems
Education
University of Cincinnati 1996 — 2001
BA, History
Good Sam November 2014 - Present
TeleTech February 2013 - December 2014
Fifth Third Bank June 2009 - January 2013
Spirit of America National Bank September 2008 - June 2009
Revol Communications March 2008 - September 2008
Spirit of America National Bank November 2006 - March 2008
Spirit of America National Bank June 2005 - November 2006
Skills
Access, SQL, Business Objects, SAS, Crystal Reports, Microsoft Excel, SSIS, Foxtrot, Management, Call Centers, Training, Analysis, Excel, Advanced in Excel, Toad, AQT, MSBI, TSYS Analystics, Blue Pumpkin, GMT Planet Workforce, Avaya CMS Call..., Envision Call Monitoring, Melita Dialer Systems, Ensemble Dialer Systems
Education
University of Cincinnati 1996 — 2001
BA, History
Thomas Adam Wisniewski Thomas Adam Wisniewski's TeleTech Experience October 2013 - February 2014
Job Field Service Technician at SMS Systems Maintenance Services
Industry Consumer Services
Experience
SMS Systems Maintenance Services June 2015 - Present
US Army May 2011 - Present
Paladin Consulting February 2014 - June 2015
TeleTech October 2013 - February 2014
Schwan's Consumer Brands February 2011 - May 2012
UPS October 2002 - February 2011
Skills
Aviation, Commercial Aviation, Private Pilot, Single Engine Land, Instrument Rating, Flights, Leadership, Management, Logistics, Tactics, Weapons Handling, Hazmat Trained, Hazmat Tech, Hazmat Response, Computer Proficiency, Self-starter, Self-taught mechanic, Mac OS X proficient, Microsoft Windows..., Military, Multi-engine, Piloting, CFI, Customer Service, Aircraft, Hazardous Materials, Training, Security Clearance, Military Operations
Education
US Army CBRN BOLC 2013 — 2013
Chemical, Biological, Radiological, Nuclear Detection, Prevention, Decontamination and Defense
Central Missouri State University 2007 — 2010
Bachelor, Professional Pilot
Kansas City Metropolitan Community Colleges 1999 — 2004
Associate of Arts (AA), General Studies
SMS Systems Maintenance Services June 2015 - Present
US Army May 2011 - Present
Paladin Consulting February 2014 - June 2015
TeleTech October 2013 - February 2014
Schwan's Consumer Brands February 2011 - May 2012
UPS October 2002 - February 2011
Skills
Aviation, Commercial Aviation, Private Pilot, Single Engine Land, Instrument Rating, Flights, Leadership, Management, Logistics, Tactics, Weapons Handling, Hazmat Trained, Hazmat Tech, Hazmat Response, Computer Proficiency, Self-starter, Self-taught mechanic, Mac OS X proficient, Microsoft Windows..., Military, Multi-engine, Piloting, CFI, Customer Service, Aircraft, Hazardous Materials, Training, Security Clearance, Military Operations
Education
US Army CBRN BOLC 2013 — 2013
Chemical, Biological, Radiological, Nuclear Detection, Prevention, Decontamination and Defense
Central Missouri State University 2007 — 2010
Bachelor, Professional Pilot
Kansas City Metropolitan Community Colleges 1999 — 2004
Associate of Arts (AA), General Studies
Patrick Venzke (Top Linked / LION) Patrick Venzke (Top Linked / LION)'s TeleTech Experience October 2004 - January 2006
Job REALTOR & Customer Experience Professional
Industry Consumer Services
Experience
Howard Hanna Real Estate Services July 2015 - Present
Schenck-Mandrell Group February 2015 - Present
Lusk & Associates Sotheby's International Realty April 2014 - July 2015
Sprint December 2010 - October 2013
DIRECTV June 2008 - February 2010
DIRECTV February 2007 - June 2008
TeleTech October 2004 - January 2006
Nextel November 2000 - April 2002
Nextel March 1999 - November 2000
Skills
Call Center, Change Management, Customer Retention, Problem Solving, Customer Service, Social Media, Vendor Management, Vendor Relations, Sales Support, Customer Satisfaction, Customer Experience, Team Leadership, Account Management, Customer Relations, Process Improvement, Project Planning, Program Management, Business Process..., Creative Problem Solving, Customer Experience..., Sales Operations, Call Centers, B2B, New Business Development, Training, Strategic Partnerships, Telecommunications, Cross-functional Team..., Leadership, CRM, Business Development, Direct Sales, Competitive Analysis, Team Building, Product Management, Wireless, Outsourcing, Mobile Devices, Marketing Strategy, Solution Selling, Performance Management, Marketing, Sales, Enterprise Software, Strategy, Management, Analysis, Analytics, Strategic Planning, Coaching
Education
University of Colorado Boulder 1994 — 1997
BA, English Literature
University of Southern California 1993 — 1994
Journalism / Film Studies
Regis Jesuit High School 1989 — 1993
High School Diploma
Howard Hanna Real Estate Services July 2015 - Present
Schenck-Mandrell Group February 2015 - Present
Lusk & Associates Sotheby's International Realty April 2014 - July 2015
Sprint December 2010 - October 2013
DIRECTV June 2008 - February 2010
DIRECTV February 2007 - June 2008
TeleTech October 2004 - January 2006
Nextel November 2000 - April 2002
Nextel March 1999 - November 2000
Skills
Call Center, Change Management, Customer Retention, Problem Solving, Customer Service, Social Media, Vendor Management, Vendor Relations, Sales Support, Customer Satisfaction, Customer Experience, Team Leadership, Account Management, Customer Relations, Process Improvement, Project Planning, Program Management, Business Process..., Creative Problem Solving, Customer Experience..., Sales Operations, Call Centers, B2B, New Business Development, Training, Strategic Partnerships, Telecommunications, Cross-functional Team..., Leadership, CRM, Business Development, Direct Sales, Competitive Analysis, Team Building, Product Management, Wireless, Outsourcing, Mobile Devices, Marketing Strategy, Solution Selling, Performance Management, Marketing, Sales, Enterprise Software, Strategy, Management, Analysis, Analytics, Strategic Planning, Coaching
Education
University of Colorado Boulder 1994 — 1997
BA, English Literature
University of Southern California 1993 — 1994
Journalism / Film Studies
Regis Jesuit High School 1989 — 1993
High School Diploma
Chris Mallick's TeleTech Experience July 2013 - Present
Job SALES/CUSTOMER SERVICE
Industry Retail
Experience
TeleTech July 2013 - Present
Target October 2009 - October 2011
Pestbear May 2007 - October 2009
Wells Fargo Advisors May 2003 - May 2007
Skills
Project Planning, Research, Management, Microsoft Office, Martial Arts, PowerPoint, Microsoft Excel, Public Speaking, Customer Service
Education
University of Central Florida 1996 — 2001
Bachelor's degree, Business Administration and Management, General
University of Central Florida 1995 — 2000
Bachelor's degree, Business Administration and Management, General, 3.7
TeleTech July 2013 - Present
Target October 2009 - October 2011
Pestbear May 2007 - October 2009
Wells Fargo Advisors May 2003 - May 2007
Skills
Project Planning, Research, Management, Microsoft Office, Martial Arts, PowerPoint, Microsoft Excel, Public Speaking, Customer Service
Education
University of Central Florida 1996 — 2001
Bachelor's degree, Business Administration and Management, General
University of Central Florida 1995 — 2000
Bachelor's degree, Business Administration and Management, General, 3.7
Lisa Bartlett's TeleTech Experience July 2007 - April 2008
Job Care Business Operations
Industry Telecommunications
Experience
Comcast July 2015 - Present
MKTG February 2007 - Present
Comcast March 2014 - July 2015
Comcast February 2015 - May 2015
Comcast January 2011 - March 2014
Medical Sales College January 2010 - July 2010
DISH Network June 2008 - August 2009
TeleTech July 2007 - April 2008
Verizon Business May 2006 - June 2007
EnCana Oil & Gas June 2005 - March 2006
Skills
Networking, Vendor Management, Applicant Tracking..., Employee Relations, Onboarding, Business Operations, Talent Acquisition, Recruiting, Human Resources, Internet Recruiting, Temporary Placement, Interviews, Leadership, New Hire Orientations, Sourcing, Employee Benefits, Training, CRM, Performance Management, Hiring, Management, Sales, Leadership Development, Program Management, Project Management, Microsoft Excel, Call Centers, Employee Training, Screening Resumes, Employer Branding, Time Management, Customer Service, Talent Management, Event Planning, Job Fairs, Cold Calling, Technical Recruiting, Customer Retention
Education
University of Colorado at Colorado Springs
Bachelor of Science, Human Resources Management
Comcast July 2015 - Present
MKTG February 2007 - Present
Comcast March 2014 - July 2015
Comcast February 2015 - May 2015
Comcast January 2011 - March 2014
Medical Sales College January 2010 - July 2010
DISH Network June 2008 - August 2009
TeleTech July 2007 - April 2008
Verizon Business May 2006 - June 2007
EnCana Oil & Gas June 2005 - March 2006
Skills
Networking, Vendor Management, Applicant Tracking..., Employee Relations, Onboarding, Business Operations, Talent Acquisition, Recruiting, Human Resources, Internet Recruiting, Temporary Placement, Interviews, Leadership, New Hire Orientations, Sourcing, Employee Benefits, Training, CRM, Performance Management, Hiring, Management, Sales, Leadership Development, Program Management, Project Management, Microsoft Excel, Call Centers, Employee Training, Screening Resumes, Employer Branding, Time Management, Customer Service, Talent Management, Event Planning, Job Fairs, Cold Calling, Technical Recruiting, Customer Retention
Education
University of Colorado at Colorado Springs
Bachelor of Science, Human Resources Management
Jackie Ta Jackie Ta's TeleTech Experience February 2005 - November 2005
Job Business Analysis | Consultancy | Process Improvement | Project Management | Blogging | Creative Marketing | Analytics
Industry Information Technology and Services
Experience
BD October 2011 - Present
Broadwave Agency May 2008 - Present
CareFusion October 2011 - September 2013
Cricket Communications 2007 - 2011
Lender Support Systems April 2006 - July 2007
California Creative Solutions Inc. 2006 - 2007
Cymetrix 2005 - 2006
Newgen February 2005 - November 2005
TeleTech February 2005 - November 2005
MedImpact 2004 - 2005
Skills
Business Analysis, Project Management, Change Management, Systems Analysis, Quality Assurance, Requirements Management, Technical Documentation, Visio, Requirements Analysis, Business Intelligence, Editorial Consulting, Editorial, Copy Editing, Blogging, Blog Marketing, Creative Strategy, Workflow, Social Media, Social Media Marketing, Prototype, Content Management, Content Strategy, Web Content Management, Content Writing, Producing Web Content, Analytics, Newsletters, Outsourcing, User Experience, Voice of the Customer, Voice of the Customer..., Wordpress, Business Process..., Business Process, User Stories, Agile Methodologies, Oracle R12 Financials, Feature Articles, Article Marketing, Article Creation, Online Articles, SDLC, Testing, Software Documentation, Marketing, Product Marketing, Requirements Gathering, Software Development, WordPress
Education
University of California, San Diego
BS, Cognitive Science; English/Writing
University of California, San Diego
Cert, Systems Engineering
BD October 2011 - Present
Broadwave Agency May 2008 - Present
CareFusion October 2011 - September 2013
Cricket Communications 2007 - 2011
Lender Support Systems April 2006 - July 2007
California Creative Solutions Inc. 2006 - 2007
Cymetrix 2005 - 2006
Newgen February 2005 - November 2005
TeleTech February 2005 - November 2005
MedImpact 2004 - 2005
Skills
Business Analysis, Project Management, Change Management, Systems Analysis, Quality Assurance, Requirements Management, Technical Documentation, Visio, Requirements Analysis, Business Intelligence, Editorial Consulting, Editorial, Copy Editing, Blogging, Blog Marketing, Creative Strategy, Workflow, Social Media, Social Media Marketing, Prototype, Content Management, Content Strategy, Web Content Management, Content Writing, Producing Web Content, Analytics, Newsletters, Outsourcing, User Experience, Voice of the Customer, Voice of the Customer..., Wordpress, Business Process..., Business Process, User Stories, Agile Methodologies, Oracle R12 Financials, Feature Articles, Article Marketing, Article Creation, Online Articles, SDLC, Testing, Software Documentation, Marketing, Product Marketing, Requirements Gathering, Software Development, WordPress
Education
University of California, San Diego
BS, Cognitive Science; English/Writing
University of California, San Diego
Cert, Systems Engineering
David Blatherwick David Blatherwick's TeleTech Experience February 2011 - March 2013
Job CIO at DocuLynx
Industry Information Technology and Services
Experience
DocuLynx April 2014 - Present
TeleTech February 2011 - March 2013
Open Scan Technologies, Inc. November 2008 - December 2009
Recondo Technology, Inc April 2007 - August 2008
MidTechPartners, Inc. April 2005 - October 2007
Xcel Energy 2003 - 2005
Adam Apps, Inc. 2002 - 2003
New Era of Networks, Inc./Sybase, Inc. 1997 - 2002
Ardent/Unidata 1995 - 1998
Skills
Strategy, Software Development, SaaS, Product Management, Start-ups, SQL, IT Strategy, SDLC, Management, Agile Methodologies, Software Project..., Integration, Business Intelligence, Program Management, Enterprise Software, IT Management, Strategic Planning, Business Development, Leadership, Databases, SOA, Business Process, Cloud Computing, Java, Scrum, Enterprise Architecture, Mobile Devices, Outsourcing, Web Applications, Mobile Applications, Architecture, Professional Services, CRM, Cross-functional Team..., Project Management, Team Leadership, Solution Architecture, ERP, Requirements Analysis
Education
University of Colorado Denver 1984 — 1992
Bachelor's Degree, Computer Science and Engineering
DocuLynx April 2014 - Present
TeleTech February 2011 - March 2013
Open Scan Technologies, Inc. November 2008 - December 2009
Recondo Technology, Inc April 2007 - August 2008
MidTechPartners, Inc. April 2005 - October 2007
Xcel Energy 2003 - 2005
Adam Apps, Inc. 2002 - 2003
New Era of Networks, Inc./Sybase, Inc. 1997 - 2002
Ardent/Unidata 1995 - 1998
Skills
Strategy, Software Development, SaaS, Product Management, Start-ups, SQL, IT Strategy, SDLC, Management, Agile Methodologies, Software Project..., Integration, Business Intelligence, Program Management, Enterprise Software, IT Management, Strategic Planning, Business Development, Leadership, Databases, SOA, Business Process, Cloud Computing, Java, Scrum, Enterprise Architecture, Mobile Devices, Outsourcing, Web Applications, Mobile Applications, Architecture, Professional Services, CRM, Cross-functional Team..., Project Management, Team Leadership, Solution Architecture, ERP, Requirements Analysis
Education
University of Colorado Denver 1984 — 1992
Bachelor's Degree, Computer Science and Engineering
Eric Buhring Eric Buhring's TeleTech Experience October 2011 - Present
Job VP in IT @ TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech October 2011 - Present
TeleTech November 1998 - November 2011
Skills
Call Center, Outsourcing, BPO, Vendor Management, Workforce Management, PL/SQL, C#, Solutions Design, SDLC, Business Analysis, Process Improvement, Contact Centers, CRM, Integration, Business Process..., Business Intelligence, Software Project..., Operations Management, Solution Architecture, IT Operations, Leadership, Telecommunications, Avaya, Program Management, Enterprise Software, IT Service Management, Service Delivery, IT Management, Professional Services, Call Centers, ITIL, Customer Experience, Call Center Development, Data Center, Enterprise Architecture, Cross-functional Team..., Business Process, SaaS, Cloud Computing
Education
University of Colorado Boulder 1987 — 1991
Regis Jesuit High School 1984 — 1987
College/University Preparatory and Advanced High School/Secondary Diploma Program
TeleTech October 2011 - Present
TeleTech November 1998 - November 2011
Skills
Call Center, Outsourcing, BPO, Vendor Management, Workforce Management, PL/SQL, C#, Solutions Design, SDLC, Business Analysis, Process Improvement, Contact Centers, CRM, Integration, Business Process..., Business Intelligence, Software Project..., Operations Management, Solution Architecture, IT Operations, Leadership, Telecommunications, Avaya, Program Management, Enterprise Software, IT Service Management, Service Delivery, IT Management, Professional Services, Call Centers, ITIL, Customer Experience, Call Center Development, Data Center, Enterprise Architecture, Cross-functional Team..., Business Process, SaaS, Cloud Computing
Education
University of Colorado Boulder 1987 — 1991
Regis Jesuit High School 1984 — 1987
College/University Preparatory and Advanced High School/Secondary Diploma Program
R Bernadette Stephens's TeleTech Experience October 2011 - Present
Job Coach at TeleTech
Industry Information Technology and Services
Experience
TeleTech October 2011 - Present
BlueCross BlueShield of Florida March 2006 - February 2010
Convergys Corporation January 1998 - January 2006
Skills
SharePoint, Customer Service, Active Directory, Access, Data Analysis, System Administration, SQL, Job Coaching, Java, Community Outreach, Call Centers, Coaching, Research, Training, Troubleshooting, Databases, Leadership Development, Team Leadership, Microsoft Office
Education
University of Central Florida 1996 — 1998
Bachelor of Science, Business Administration-Management/MIS/Computer Analyst
Florida State College Jacksoville
TeleTech October 2011 - Present
BlueCross BlueShield of Florida March 2006 - February 2010
Convergys Corporation January 1998 - January 2006
Skills
SharePoint, Customer Service, Active Directory, Access, Data Analysis, System Administration, SQL, Job Coaching, Java, Community Outreach, Call Centers, Coaching, Research, Training, Troubleshooting, Databases, Leadership Development, Team Leadership, Microsoft Office
Education
University of Central Florida 1996 — 1998
Bachelor of Science, Business Administration-Management/MIS/Computer Analyst
Florida State College Jacksoville
Greg Schmelter Greg Schmelter's TeleTech Experience December 2006 - April 2010
Job Software Development Expert at Experian
Industry Computer Software
Experience
Experian January 2012 - Present
Wayin LLC September 2011 - December 2011
Liquid Compass July 2010 - September 2011
TeleTech December 2006 - April 2010
Tyler Technologies December 2003 - October 2006
Skills
XML, Tomcat, Web Services, Java Enterprise Edition, Java, Hibernate, JavaScript, MySQL, JSP, SOAP, Linux, Ant
Education
University of Colorado Boulder 1999 — 2003
BS, Computer Science
Experian January 2012 - Present
Wayin LLC September 2011 - December 2011
Liquid Compass July 2010 - September 2011
TeleTech December 2006 - April 2010
Tyler Technologies December 2003 - October 2006
Skills
XML, Tomcat, Web Services, Java Enterprise Edition, Java, Hibernate, JavaScript, MySQL, JSP, SOAP, Linux, Ant
Education
University of Colorado Boulder 1999 — 2003
BS, Computer Science
Cathy Batcher's TeleTech Experience July 2014 - March 2015
Job Avon Unit Leader/National Recruiter
Industry Retail
Experience
eBay Enterprise November 2010 - Present
Avon April 2008 - Present
Girl Talk Toastmasters Club April 2007 - Present
TeleTech July 2014 - March 2015
Space Coast Predators Minor League Football Team October 2011 - December 2012
A Better Idea Real Estate October 2009 - August 2010
Princess House January 2007 - January 2010
MC Assembly July 2002 - May 2009
CMAC, aka Targ-It-Tronics, Mack Tech, Honeywell 1997 - 2001
CMAC, aka Targ-It-Tronics, Mack Tech, Honeywell 1993 - 1997
Skills
Customer Service, Public Speaking, Leadership, Project Planning, Forecasting, Team Building, Social Networking, Training, Event Planning, Coaching, Leadership Development, Marketing, Social Media, Fundraising, Small Business, Strategic Planning, Sales, Outlook, Data Entry, Microsoft Office, Time Management, Program Management, Sales Management, Facebook, Negotiation, Process Improvement, Management, Microsoft Excel, Recruiting, Social Media Marketing
Education
University of Central Florida 2007 — 2010
Bachelor, Interpersonal & Organizational Communications
Ascension Catholic School 1974 — 1983
Diploma, General Education
eBay Enterprise November 2010 - Present
Avon April 2008 - Present
Girl Talk Toastmasters Club April 2007 - Present
TeleTech July 2014 - March 2015
Space Coast Predators Minor League Football Team October 2011 - December 2012
A Better Idea Real Estate October 2009 - August 2010
Princess House January 2007 - January 2010
MC Assembly July 2002 - May 2009
CMAC, aka Targ-It-Tronics, Mack Tech, Honeywell 1997 - 2001
CMAC, aka Targ-It-Tronics, Mack Tech, Honeywell 1993 - 1997
Skills
Customer Service, Public Speaking, Leadership, Project Planning, Forecasting, Team Building, Social Networking, Training, Event Planning, Coaching, Leadership Development, Marketing, Social Media, Fundraising, Small Business, Strategic Planning, Sales, Outlook, Data Entry, Microsoft Office, Time Management, Program Management, Sales Management, Facebook, Negotiation, Process Improvement, Management, Microsoft Excel, Recruiting, Social Media Marketing
Education
University of Central Florida 2007 — 2010
Bachelor, Interpersonal & Organizational Communications
Ascension Catholic School 1974 — 1983
Diploma, General Education
Brian Throne Brian Throne's TeleTech Experience January 2011 - Present
Job Director of FP&A at TeleTech
Industry Financial Services
Experience
TeleTech January 2011 - Present
Finance and Accounting Consulting 2010 - January 2011
High Sierra Energy L.P. 2009 - 2009
Sage Hospitality Resources 2008 - 2008
First Data Corporation 2001 - 2008
United Parcel Service 1984 - 2001
Skills
Financial Analysis, Divestitures, Internal Audit, Strategic Planning, Business Process..., Budgets, Sarbanes-Oxley Act, Hyperion Enterprise, Process Improvement, Finance, Due Diligence, Financial Modeling, Mergers & Acquisitions, Cross-functional Team..., Accounting, Business Analysis, Strategy, Business Planning, Management, Leadership, Risk Management, Cash Flow, Business Strategy, Accounts Payable, Forecasting, Managerial Finance, Executive Management, Auditing, Business Process..., Accounts Receivable, Payroll, Financial Reporting, Strategic Financial..., Financial Services, Account Reconciliation, Portfolio Management, Cash Management, Variance Analysis, Acquisition Integration
Education
University of Colorado at Colorado Springs 1982 — 1986
BSBA, Accounting
TeleTech January 2011 - Present
Finance and Accounting Consulting 2010 - January 2011
High Sierra Energy L.P. 2009 - 2009
Sage Hospitality Resources 2008 - 2008
First Data Corporation 2001 - 2008
United Parcel Service 1984 - 2001
Skills
Financial Analysis, Divestitures, Internal Audit, Strategic Planning, Business Process..., Budgets, Sarbanes-Oxley Act, Hyperion Enterprise, Process Improvement, Finance, Due Diligence, Financial Modeling, Mergers & Acquisitions, Cross-functional Team..., Accounting, Business Analysis, Strategy, Business Planning, Management, Leadership, Risk Management, Cash Flow, Business Strategy, Accounts Payable, Forecasting, Managerial Finance, Executive Management, Auditing, Business Process..., Accounts Receivable, Payroll, Financial Reporting, Strategic Financial..., Financial Services, Account Reconciliation, Portfolio Management, Cash Management, Variance Analysis, Acquisition Integration
Education
University of Colorado at Colorado Springs 1982 — 1986
BSBA, Accounting
Jack Denault Jack Denault's TeleTech Experience December 2014 - Present
Job Senior Vice President of Technology Sales and Alliances at TeleTech
Industry Information Technology and Services
Experience
TeleTech December 2014 - Present
Visible Technologies November 2012 - October 2014
Accenture March 2010 - November 2012
Dimension Data August 2006 - November 2009
Onyx Software October 2004 - August 2006
Avaya October 2002 - October 2004
Avaya September 2000 - October 2002
Avaya June 1999 - September 2000
Avaya September 1997 - May 1999
Avaya March 1996 - September 1997
Skills
SaaS, Professional Services, Managed Services, CRM, Unified Communications, Sales Management, Strategy, Enterprise Software, Go-to-market Strategy, Strategic Planning, Cloud Computing, Start-ups, Leadership, Solution Selling, Channel Partners, Sales, Selling, International Sales, Business Strategy, Integration, Security, Pre-sales, Customer Relationship..., Turn Around Management, Business Planning, Business Alliances, Program Management, Data Center, Strategic Partnerships, Marketing Strategy, Salesforce.com, Chief Operating Officer, P&L Budget Management, Global Business and..., Social Media, Social Media Measurement, Global and Regional..., Managing Product and..., Organizational Start Up..., Data and Voice Network..., Cisco Partner Model, Organizational..., Global P&L..., Global Business Planning, Contact Center Sales, Collaboration Solutions, Sales Compensation, Global Alliances, Private Equity, Board of Directors
Education
University of California, Berkeley 1978 — 1982
BA, Geography
TeleTech December 2014 - Present
Visible Technologies November 2012 - October 2014
Accenture March 2010 - November 2012
Dimension Data August 2006 - November 2009
Onyx Software October 2004 - August 2006
Avaya October 2002 - October 2004
Avaya September 2000 - October 2002
Avaya June 1999 - September 2000
Avaya September 1997 - May 1999
Avaya March 1996 - September 1997
Skills
SaaS, Professional Services, Managed Services, CRM, Unified Communications, Sales Management, Strategy, Enterprise Software, Go-to-market Strategy, Strategic Planning, Cloud Computing, Start-ups, Leadership, Solution Selling, Channel Partners, Sales, Selling, International Sales, Business Strategy, Integration, Security, Pre-sales, Customer Relationship..., Turn Around Management, Business Planning, Business Alliances, Program Management, Data Center, Strategic Partnerships, Marketing Strategy, Salesforce.com, Chief Operating Officer, P&L Budget Management, Global Business and..., Social Media, Social Media Measurement, Global and Regional..., Managing Product and..., Organizational Start Up..., Data and Voice Network..., Cisco Partner Model, Organizational..., Global P&L..., Global Business Planning, Contact Center Sales, Collaboration Solutions, Sales Compensation, Global Alliances, Private Equity, Board of Directors
Education
University of California, Berkeley 1978 — 1982
BA, Geography
Jenna Garofalo Jenna Garofalo's TeleTech Experience January 2010 - May 2010
Job Creative Recruiter at JWT
Industry Media Production
Experience
JWT March 2014 - Present
JWT October 2012 - March 2014
Mediabrands January 2011 - October 2012
TeleTech January 2010 - May 2010
Univeristy of Colorado Alumni Association January 2009 - November 2009
Valley Swim Club May 2005 - August 2009
Valley Swim Club May 2002 - August 2009
Merrill Lynch Investment Managers May 2008 - August 2008
Skills
Facebook, Social Media, Event Planning, Marketing, PowerPoint, Training, Microsoft Excel, Leadership, Microsoft Office, Customer Service, Illustrator, Research, PeopleSoft, Operating Systems, Outlook, Editing, Recruiting, Talent Acquisition, Concur, Microsoft Word, Integrated Marketing, Advertising, Social Media Marketing, Digital Marketing, Creative Direction, Creative Strategy
Education
University of Colorado Boulder - Leeds School of Business 2005 — 2009
Bachelors of Science, Business Administration with an emphasis in Operations Management
JWT March 2014 - Present
JWT October 2012 - March 2014
Mediabrands January 2011 - October 2012
TeleTech January 2010 - May 2010
Univeristy of Colorado Alumni Association January 2009 - November 2009
Valley Swim Club May 2005 - August 2009
Valley Swim Club May 2002 - August 2009
Merrill Lynch Investment Managers May 2008 - August 2008
Skills
Facebook, Social Media, Event Planning, Marketing, PowerPoint, Training, Microsoft Excel, Leadership, Microsoft Office, Customer Service, Illustrator, Research, PeopleSoft, Operating Systems, Outlook, Editing, Recruiting, Talent Acquisition, Concur, Microsoft Word, Integrated Marketing, Advertising, Social Media Marketing, Digital Marketing, Creative Direction, Creative Strategy
Education
University of Colorado Boulder - Leeds School of Business 2005 — 2009
Bachelors of Science, Business Administration with an emphasis in Operations Management
Kenneth Spath's TeleTech Experience October 1999 - November 2004
Job Computer Technician at Apple
Industry Design
Experience
Apple January 2011 - Present
Target May 2008 - December 2010
Target November 2004 - May 2008
University of Central Florida November 2004 - February 2006
TeleTech October 1999 - November 2004
Skills
Apple Certified, Mobile Devices, iOS, Computer Hardware, Computer Technology, Computer Repair, Web Design, WordPress, Microsoft Operating..., Unix Operating Systems, Leopard, Snow Leopard, Lion, Mountain Lion, IT Hardware Support, Technical Support, Technical Writing, Technical Documentation, Technical Training, Podcasting, Audio Visual Support, Digital Media, Team Leadership, Leadership, Graphic Design
Education
University of Central Florida 2004 — 2007
B.A., Digital Media
Apple January 2011 - Present
Target May 2008 - December 2010
Target November 2004 - May 2008
University of Central Florida November 2004 - February 2006
TeleTech October 1999 - November 2004
Skills
Apple Certified, Mobile Devices, iOS, Computer Hardware, Computer Technology, Computer Repair, Web Design, WordPress, Microsoft Operating..., Unix Operating Systems, Leopard, Snow Leopard, Lion, Mountain Lion, IT Hardware Support, Technical Support, Technical Writing, Technical Documentation, Technical Training, Podcasting, Audio Visual Support, Digital Media, Team Leadership, Leadership, Graphic Design
Education
University of Central Florida 2004 — 2007
B.A., Digital Media
Dani Manhkhong Dani Manhkhong's TeleTech Experience January 2014 - Present
Job Contract Management Legal at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech January 2014 - Present
Coram Healthcare July 2013 - January 2014
Baxter Healthcare Corporation September 2005 - July 2013
Xcel Energy June 2003 - September 2005
Corporate Systems March 2000 - September 2001
Skills
Cross-functional Team..., FDA, Medical Devices, Healthcare, Contract Negotiation, Sales Operations, Continuous Improvement, Ad Hoc Reporting, GPO Sales Reporting, Process Improvement, Intuit QuickBase, Salesforce.com, Baan ERP, Microsoft CRM, SharePoint, Microsoft Excel, Software Documentation, Training, CRM, Management, Sales, Outlook, Customer Service, QuickBase, Human Resources, Quality Assurance, V&V, Pharmaceutical Industry, CAPA, Validation, Project Management, Visio
Education
University of Colorado at Denver 2013 — 2016
Bachelor of Science (BS), Bioengineering and Biomedical Engineering
Amarillo College 2003 — 2005
Nuclear Medicine
West Texas A&M University 1999 — 2003
Finance
Canyon High School 1995 — 1999
Diploma, 4.0
TeleTech January 2014 - Present
Coram Healthcare July 2013 - January 2014
Baxter Healthcare Corporation September 2005 - July 2013
Xcel Energy June 2003 - September 2005
Corporate Systems March 2000 - September 2001
Skills
Cross-functional Team..., FDA, Medical Devices, Healthcare, Contract Negotiation, Sales Operations, Continuous Improvement, Ad Hoc Reporting, GPO Sales Reporting, Process Improvement, Intuit QuickBase, Salesforce.com, Baan ERP, Microsoft CRM, SharePoint, Microsoft Excel, Software Documentation, Training, CRM, Management, Sales, Outlook, Customer Service, QuickBase, Human Resources, Quality Assurance, V&V, Pharmaceutical Industry, CAPA, Validation, Project Management, Visio
Education
University of Colorado at Denver 2013 — 2016
Bachelor of Science (BS), Bioengineering and Biomedical Engineering
Amarillo College 2003 — 2005
Nuclear Medicine
West Texas A&M University 1999 — 2003
Finance
Canyon High School 1995 — 1999
Diploma, 4.0
Cindi Guilbert Cindi Guilbert's TeleTech Experience 2006 - 2007
Job Human Resources Manager
Industry Human Resources
Experience
Nu-Ear May 2008 - October 2009
TeleTech 2006 - 2007
PacifiCare Health Systems 2001 - 2004
Wet Seal 1999 - 2000
Education
University of California, Davis 1992 — 1997
B.A., English
University of California, Davis 1992 — 1997
B.A., Political Science (pre-law)
Keller Graduate School of Management
Masters, Human Resources Management
Nu-Ear May 2008 - October 2009
TeleTech 2006 - 2007
PacifiCare Health Systems 2001 - 2004
Wet Seal 1999 - 2000
Education
University of California, Davis 1992 — 1997
B.A., English
University of California, Davis 1992 — 1997
B.A., Political Science (pre-law)
Keller Graduate School of Management
Masters, Human Resources Management
Taylor Hockemeier Taylor Hockemeier's TeleTech Experience 2004 - 2005
Job Project Controls Manager at RES Americas
Industry Renewables & Environment
Experience
RES Americas April 2014 - Present
RES Americas August 2008 - Present
Colorado Luxury Realty, LLC June 2007 - June 2010
TeleTech 2004 - 2005
Skills
Business Development, Solar Energy, Renewable Energy, Wind, Project Management, Marketing, Contract Negotiation, Construction, Wind Turbines, Energy, Alternative Energy, Cleantech, Construction Management, Energy Efficiency, New Business Development, Leadership, Power Generation, Proposal Writing, Sustainability
Education
University of Denver - Daniels College of Business 2006 — 2007
Masters's Degree, Real Estate, Construction Management
University of Colorado Boulder 1999 — 2003
BA, COMM, FA
RES Americas April 2014 - Present
RES Americas August 2008 - Present
Colorado Luxury Realty, LLC June 2007 - June 2010
TeleTech 2004 - 2005
Skills
Business Development, Solar Energy, Renewable Energy, Wind, Project Management, Marketing, Contract Negotiation, Construction, Wind Turbines, Energy, Alternative Energy, Cleantech, Construction Management, Energy Efficiency, New Business Development, Leadership, Power Generation, Proposal Writing, Sustainability
Education
University of Denver - Daniels College of Business 2006 — 2007
Masters's Degree, Real Estate, Construction Management
University of Colorado Boulder 1999 — 2003
BA, COMM, FA
JoAnna Lloyd's TeleTech Experience December 1999 - March 2002
Job Client Services, Sales Operations, BPO Contact Center Executive
Industry Information Technology and Services
Experience
Telvista Inc. February 2014 - Present
CCO Consulting April 2002 - Present
TeleTech December 1999 - March 2002
TeleTech December 1995 - December 1999
Hilton Grand Vacations August 1994 - December 1995
Hilton Worldwide October 1991 - August 1994
Skills
Customer Service, Client Development, Call Centers, Quality Assurance, Analytics, Account Management, Training, Strategic Planning, Presentations, Manage Client..., Operations Management, Sales Process, Leadership, Program Management, Enterprise Software, Sales, Telecommunications, E-commerce, Business Process..., Sales Operations, Customer Experience, Performance Management, Management, Process Improvement, Project Management, Sales Management, P&L Management, CRM, Strategy, Analysis, Contract Negotiation, Pre-sales, BPO, Vendor Management, Outsourcing, Customer Satisfaction, Contact Centers, Executive Management, Customer Retention, Cross-functional Team..., Team Leadership
Education
University of Colorado Boulder
Marketing
Telvista Inc. February 2014 - Present
CCO Consulting April 2002 - Present
TeleTech December 1999 - March 2002
TeleTech December 1995 - December 1999
Hilton Grand Vacations August 1994 - December 1995
Hilton Worldwide October 1991 - August 1994
Skills
Customer Service, Client Development, Call Centers, Quality Assurance, Analytics, Account Management, Training, Strategic Planning, Presentations, Manage Client..., Operations Management, Sales Process, Leadership, Program Management, Enterprise Software, Sales, Telecommunications, E-commerce, Business Process..., Sales Operations, Customer Experience, Performance Management, Management, Process Improvement, Project Management, Sales Management, P&L Management, CRM, Strategy, Analysis, Contract Negotiation, Pre-sales, BPO, Vendor Management, Outsourcing, Customer Satisfaction, Contact Centers, Executive Management, Customer Retention, Cross-functional Team..., Team Leadership
Education
University of Colorado Boulder
Marketing
Gretchen Pfeifer Gretchen Pfeifer's TeleTech Experience November 2012 - Present
Job Director, Human Capital Delivery at TeleTech
Industry Human Resources
Experience
TeleTech November 2012 - Present
TeleTech November 2010 - November 2012
TeleTech January 2009 - November 2010
CH2M HILL January 2008 - January 2009
CH2M HILL July 2007 - February 2008
Brinker International November 2002 - June 2006
Jessica McClintock Inc. March 2001 - November 2002
Skills
Applicant Tracking..., Talent Acquisition, Talent Management, Onboarding, Training, Executive Search, New Hire Orientations, Recruiting, Deferred Compensation, Conflict Resolution, Technical Recruiting, Employee Engagement, Payroll, BPO, Taleo, Human Resources, Management, College Recruiting, Performance Management, Leadership Development, Employee Relations, Workforce Planning, Employee Training, HRIS
Education
University of Colorado Denver 2003 — 2007
Bachelor of Science, Business Management
TeleTech November 2012 - Present
TeleTech November 2010 - November 2012
TeleTech January 2009 - November 2010
CH2M HILL January 2008 - January 2009
CH2M HILL July 2007 - February 2008
Brinker International November 2002 - June 2006
Jessica McClintock Inc. March 2001 - November 2002
Skills
Applicant Tracking..., Talent Acquisition, Talent Management, Onboarding, Training, Executive Search, New Hire Orientations, Recruiting, Deferred Compensation, Conflict Resolution, Technical Recruiting, Employee Engagement, Payroll, BPO, Taleo, Human Resources, Management, College Recruiting, Performance Management, Leadership Development, Employee Relations, Workforce Planning, Employee Training, HRIS
Education
University of Colorado Denver 2003 — 2007
Bachelor of Science, Business Management
Laura Butler Laura Butler's TeleTech Experience February 2006 - October 2010
Job VP of Talent Management & Chief Diversity Officer at Pacific Gas and Electric Company
Industry Human Resources
Experience
Pacific Gas and Electric Company December 2012 - Present
Oracle / Taleo November 2010 - November 2012
TeleTech February 2006 - October 2010
Ceridian / Recruiting Solutions March 2001 - January 2006
eVergent Technologies / InfoTech January 2000 - January 2001
Destination Services of Colorado January 1993 - December 1999
Skills
Talent Management, Talent Acquisition, Applicant Tracking..., Human Capital Management, Compensation, Deferred Compensation, Personnel Management, Contract Negotiation, Performance Management, HRIS, BPO, SaaS, Recruiting, Change Management, Human Resources, Leadership Development, Sourcing, Leadership, Strategy, Training, Coaching, Outsourcing, Program Management, Vendor Management, CRM, Employee Benefits, Management, Succession Planning, Process Improvement, Call Centers, Enterprise Software, Strategic Planning, Mergers & Acquisitions, Account Management, Consulting, Professional Services, Sales, Interviews, Sales Operations, Integration, Analysis, Business Development, Business Process..., Customer Satisfaction, Employee Engagement, Onboarding, Workforce Management
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.), Social Sciences (Economics, Political Science, Communication)
Pacific Gas and Electric Company December 2012 - Present
Oracle / Taleo November 2010 - November 2012
TeleTech February 2006 - October 2010
Ceridian / Recruiting Solutions March 2001 - January 2006
eVergent Technologies / InfoTech January 2000 - January 2001
Destination Services of Colorado January 1993 - December 1999
Skills
Talent Management, Talent Acquisition, Applicant Tracking..., Human Capital Management, Compensation, Deferred Compensation, Personnel Management, Contract Negotiation, Performance Management, HRIS, BPO, SaaS, Recruiting, Change Management, Human Resources, Leadership Development, Sourcing, Leadership, Strategy, Training, Coaching, Outsourcing, Program Management, Vendor Management, CRM, Employee Benefits, Management, Succession Planning, Process Improvement, Call Centers, Enterprise Software, Strategic Planning, Mergers & Acquisitions, Account Management, Consulting, Professional Services, Sales, Interviews, Sales Operations, Integration, Analysis, Business Development, Business Process..., Customer Satisfaction, Employee Engagement, Onboarding, Workforce Management
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.), Social Sciences (Economics, Political Science, Communication)
Tadd McAnally Tadd McAnally's TeleTech Experience April 2007 - July 2009
Job Vice President of Professional Services Delivery at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
virtualwirks March 2009 - February 2014
TeleTech April 2007 - July 2009
Corporate Express 2006 - 2007
Alpine Access 2002 - 2005
Skills
Operations Management, Workforce Management, Strategic Planning, BPO, Program Management, Outsourcing, Process Improvement, Vendor Management, Project Management, Management, Leadership, Call Center, Customer Experience, Team Leadership, Work At Home
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2003
Bachelor's degree, Finance, General
Fairview High School
Teleperformance January 2014 - Present
virtualwirks March 2009 - February 2014
TeleTech April 2007 - July 2009
Corporate Express 2006 - 2007
Alpine Access 2002 - 2005
Skills
Operations Management, Workforce Management, Strategic Planning, BPO, Program Management, Outsourcing, Process Improvement, Vendor Management, Project Management, Management, Leadership, Call Center, Customer Experience, Team Leadership, Work At Home
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2003
Bachelor's degree, Finance, General
Fairview High School
Carol Carrasquillo, CAPM's TeleTech Experience January 2013 - Present
Job Project Manager, Global Real Estate & Facilities at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech January 2013 - Present
Brown & Brown June 2008 - May 2012
Pulte Homes April 2006 - March 2008
Convergys May 2002 - March 2006
Skills
Microsoft Excel, Microsoft Office, Process Improvement, Interpersonal Skill, Leadership, Proactive self-starter, Teamwork, Implementer, Spanish-speaking, Project Management, Continuous Improvement, Drive to Achieve, Driving Efficiency, Problem Solving, Accountability, Organization, Training Delivery, Management, Contract Negotiation, Negotiation, Recruiting, Coaching, Marketing Strategy, Call Centers, Team Building, Strategic Planning, CRM, Training
Education
University of Central Florida 2001 — 2004
B.S.B.A., Management
TeleTech January 2013 - Present
Brown & Brown June 2008 - May 2012
Pulte Homes April 2006 - March 2008
Convergys May 2002 - March 2006
Skills
Microsoft Excel, Microsoft Office, Process Improvement, Interpersonal Skill, Leadership, Proactive self-starter, Teamwork, Implementer, Spanish-speaking, Project Management, Continuous Improvement, Drive to Achieve, Driving Efficiency, Problem Solving, Accountability, Organization, Training Delivery, Management, Contract Negotiation, Negotiation, Recruiting, Coaching, Marketing Strategy, Call Centers, Team Building, Strategic Planning, CRM, Training
Education
University of Central Florida 2001 — 2004
B.S.B.A., Management
Damian Beltritti's TeleTech Experience February 2014 - Present
Job Data Architect at TeleTech
Industry Program Development
Experience
TeleTech February 2014 - Present
TeleTech April 2013 - February 2014
TeleTech March 2009 - April 2013
TeleTech April 2007 - February 2009
BPD Solutions October 2006 - March 2007
Raffo April 2003 - September 2006
Skills
SSIS, Oracle, Microsoft SQL Server, Microsoft BI SSIS, DTS, Dataload, Excel Pivot, PL/SQL, Business Intelligence, English, Databases, T-SQL, Essbase, Corvu, ETL
Education
1998 — 2005
Bachelor's Degree in Computer Systems, Informática
TeleTech February 2014 - Present
TeleTech April 2013 - February 2014
TeleTech March 2009 - April 2013
TeleTech April 2007 - February 2009
BPD Solutions October 2006 - March 2007
Raffo April 2003 - September 2006
Skills
SSIS, Oracle, Microsoft SQL Server, Microsoft BI SSIS, DTS, Dataload, Excel Pivot, PL/SQL, Business Intelligence, English, Databases, T-SQL, Essbase, Corvu, ETL
Education
1998 — 2005
Bachelor's Degree in Computer Systems, Informática
Cindy Renker Cindy Renker's TeleTech Experience February 2008 - September 2008
Job Senior Accountant at NTT America
Industry Accounting
Experience
NTT America September 2011 - Present
Arrow Electronics February 2011 - September 2011
Arrow Electronics May 2010 - March 2011
Arrow Electronics September 2008 - April 2010
TeleTech February 2008 - September 2008
TeleTech May 2006 - February 2008
MCI June 2005 - August 2005
Skills
Accounting, General Ledger, Journal Entries, Account Reconciliation, Accruals, PeopleSoft, Financial Analysis, Forecasting, Financial Accounting, Variance Analysis, Oracle, Process Improvement, Business Process..., Executive Management, Business Analysis, Finance, GAAP, Financial Reporting, Managerial Finance, Internal Controls
Education
University of Colorado Boulder 2002 — 2006
Business Administration, Accounting
NTT America September 2011 - Present
Arrow Electronics February 2011 - September 2011
Arrow Electronics May 2010 - March 2011
Arrow Electronics September 2008 - April 2010
TeleTech February 2008 - September 2008
TeleTech May 2006 - February 2008
MCI June 2005 - August 2005
Skills
Accounting, General Ledger, Journal Entries, Account Reconciliation, Accruals, PeopleSoft, Financial Analysis, Forecasting, Financial Accounting, Variance Analysis, Oracle, Process Improvement, Business Process..., Executive Management, Business Analysis, Finance, GAAP, Financial Reporting, Managerial Finance, Internal Controls
Education
University of Colorado Boulder 2002 — 2006
Business Administration, Accounting
Elias David Ramirez Elias David Ramirez's TeleTech Experience April 2006 - April 2008
Job Account Manager, Iberia and Latin America at AIG Travel
Industry Insurance
Experience
AIG Travel February 2014 - Present
Travel Guard September 2012 - February 2014
Travel Guard December 2008 - October 2012
TeleTech April 2006 - April 2008
Bomberos Voluntarios de Matanza March 2000 - March 2004
Skills
Performance Management, Travel Management, Call Center, Travel Insurance, Instructional Design, Leadership Development, Training Delivery, Employee Engagement, E-Learning, Coaching, Talent Acquisition, Talent Management, Employee Relations, Centro de llamadas, Customer Service, Management, Leadership, Analysis, Strategic Planning, Negotiation, Soft Skills, Workforce Management, Blended Learning, Call Centers, Insurance, Training, Customer Experience..., Property & Casualty..., Commercial Insurance, Commercial Lines..., Casualty Insurance, Brokers, Microsoft Office, Account Management, Claims Management, New Business Development
Education
Universidad de Buenos Aires / UBA 2007 — 2013
Abogacia, Facultad de Derecho
AIG Travel February 2014 - Present
Travel Guard September 2012 - February 2014
Travel Guard December 2008 - October 2012
TeleTech April 2006 - April 2008
Bomberos Voluntarios de Matanza March 2000 - March 2004
Skills
Performance Management, Travel Management, Call Center, Travel Insurance, Instructional Design, Leadership Development, Training Delivery, Employee Engagement, E-Learning, Coaching, Talent Acquisition, Talent Management, Employee Relations, Centro de llamadas, Customer Service, Management, Leadership, Analysis, Strategic Planning, Negotiation, Soft Skills, Workforce Management, Blended Learning, Call Centers, Insurance, Training, Customer Experience..., Property & Casualty..., Commercial Insurance, Commercial Lines..., Casualty Insurance, Brokers, Microsoft Office, Account Management, Claims Management, New Business Development
Education
Universidad de Buenos Aires / UBA 2007 — 2013
Abogacia, Facultad de Derecho
Marina Quevedo's TeleTech Experience February 2008 - June 2012
Job Marketing Intern at SLUG Magazine
Industry Marketing and Advertising
Experience
SLUG Magazine June 2015 - Present
Cognizant Technology Solutions August 2014 - January 2015
Deer Valley Resort December 2012 - April 2014
TeleTech February 2008 - June 2012
Skills
SEO, SEM, Brand Development, Online Branding, Project Coordination, Soft Skills, Branding & Identity, Google Analytics, Servicio de atención al..., Coaching, Team Management, Market Research, Marketing Strategy, Mejora de procesos, Liderazgo de equipos, Satisfacción del cliente, Management, Centro de llamadas, Customer Satisfaction, Administración y..., Google Adwords, PowerPoint, Process Improvement, Team Leadership, Customer Service, Microsoft Excel, Call Centers, English, Microsoft Word, Outsourcing, Training
Education
Universidad de Buenos Aires 2008 — 2014
Licenciatura en Sociología, Sociología
Instituto Argentino de Cultura Británica 1998 — 2007
Inglés
SLUG Magazine June 2015 - Present
Cognizant Technology Solutions August 2014 - January 2015
Deer Valley Resort December 2012 - April 2014
TeleTech February 2008 - June 2012
Skills
SEO, SEM, Brand Development, Online Branding, Project Coordination, Soft Skills, Branding & Identity, Google Analytics, Servicio de atención al..., Coaching, Team Management, Market Research, Marketing Strategy, Mejora de procesos, Liderazgo de equipos, Satisfacción del cliente, Management, Centro de llamadas, Customer Satisfaction, Administración y..., Google Adwords, PowerPoint, Process Improvement, Team Leadership, Customer Service, Microsoft Excel, Call Centers, English, Microsoft Word, Outsourcing, Training
Education
Universidad de Buenos Aires 2008 — 2014
Licenciatura en Sociología, Sociología
Instituto Argentino de Cultura Británica 1998 — 2007
Inglés
Greg Meyer Greg Meyer's TeleTech Experience January 2003 - May 2007
Job at
Industry Information Technology and Services
Experience
Intel Corporation April 2013 - Present
University of Colorado Athletic Board January 2012 - Present
AePONA September 2009 - April 2013
The Maximus Group, LLC April 2007 - September 2009
Mission of Mercy January 2007 - June 2007
TeleTech January 2003 - May 2007
RightNow April 2000 - December 2001
MatrixOne January 1999 - April 2001
Oracle November 1996 - January 1999
Skills
Mobile Devices, Telecommunications, Business Development, New Business Development, SMS, Product Management, Strategic Planning, Web Services, Account Management, Product Development, Sales Management, Cloud Computing, Strategic Partnerships, Product Marketing, Mobile Technology, SaaS, Program Management, Wireless, Go-to-market Strategy, International Sales, Direct Sales, Solutions Marketing, Location Based Services, Mobile Applications, Mobile Communications, Professional Services, Solution Selling, VAS, Mobile Payments, Partner Management, Channel Partners, Mobile Content, Mobile Commerce, Business Alliances, Competitive Analysis, Mobile Marketing, Vendor Management, Cloud Applications, Mobile Internet, Strategy, CRM, Pre-sales, Telco, Start-ups, Leadership, Enterprise Software, Managed Services, VoIP, Global Business..., Cross-functional Team...
Education
University of Colorado at Colorado Springs 1994 — 1998
Intel Corporation April 2013 - Present
University of Colorado Athletic Board January 2012 - Present
AePONA September 2009 - April 2013
The Maximus Group, LLC April 2007 - September 2009
Mission of Mercy January 2007 - June 2007
TeleTech January 2003 - May 2007
RightNow April 2000 - December 2001
MatrixOne January 1999 - April 2001
Oracle November 1996 - January 1999
Skills
Mobile Devices, Telecommunications, Business Development, New Business Development, SMS, Product Management, Strategic Planning, Web Services, Account Management, Product Development, Sales Management, Cloud Computing, Strategic Partnerships, Product Marketing, Mobile Technology, SaaS, Program Management, Wireless, Go-to-market Strategy, International Sales, Direct Sales, Solutions Marketing, Location Based Services, Mobile Applications, Mobile Communications, Professional Services, Solution Selling, VAS, Mobile Payments, Partner Management, Channel Partners, Mobile Content, Mobile Commerce, Business Alliances, Competitive Analysis, Mobile Marketing, Vendor Management, Cloud Applications, Mobile Internet, Strategy, CRM, Pre-sales, Telco, Start-ups, Leadership, Enterprise Software, Managed Services, VoIP, Global Business..., Cross-functional Team...
Education
University of Colorado at Colorado Springs 1994 — 1998
Antonio Rael Antonio Rael's TeleTech Experience September 2005 - October 2005
Job Beauty Stylist at Nordstrom
Industry Cosmetics
Experience
Nordstrom January 2010 - Present
TV Award Shows & Reality Shows February 1987 - Present
Nordstrom June 2008 - December 2009
M.A.C. Cosmetics, Estee Lauder Corporation July 2006 - June 2007
TeleTech September 2005 - October 2005
Brentwood Art Center September 1990 - August 2004
Los Angeles County Museum of Art September 1999 - June 2004
Latino Pop Shop April 2002 - October 2003
KIDZ EYES Non-Profit Foundation October 1997 - June 2001
The Broadway Elementary School for P.S. Arts, Crossroads Community Foundation September 1990 - June 1999
Skills
Makeup Artistry, Beauty..., Art, Event Planning, Painting, Fine Art, Film, Customer Service, Art Education, Video, Advertising, Acting, Drawing, Event Management, Mac, Marketing, Public Speaking, Sculpture, Social Media, Social Media Marketing, Social Networking
Education
University of California, Los Angeles 1983 — 1986
Bachelor of Arts, Art
Pasadena City College 1979 — 1983
Transfer, Art, Acting & Pubic Speaking
St. Francis High School 1977 — 1981
Diploma, College Preporatory classes
Nordstrom January 2010 - Present
TV Award Shows & Reality Shows February 1987 - Present
Nordstrom June 2008 - December 2009
M.A.C. Cosmetics, Estee Lauder Corporation July 2006 - June 2007
TeleTech September 2005 - October 2005
Brentwood Art Center September 1990 - August 2004
Los Angeles County Museum of Art September 1999 - June 2004
Latino Pop Shop April 2002 - October 2003
KIDZ EYES Non-Profit Foundation October 1997 - June 2001
The Broadway Elementary School for P.S. Arts, Crossroads Community Foundation September 1990 - June 1999
Skills
Makeup Artistry, Beauty..., Art, Event Planning, Painting, Fine Art, Film, Customer Service, Art Education, Video, Advertising, Acting, Drawing, Event Management, Mac, Marketing, Public Speaking, Sculpture, Social Media, Social Media Marketing, Social Networking
Education
University of California, Los Angeles 1983 — 1986
Bachelor of Arts, Art
Pasadena City College 1979 — 1983
Transfer, Art, Acting & Pubic Speaking
St. Francis High School 1977 — 1981
Diploma, College Preporatory classes
Jenn Hultman's TeleTech Experience November 2010 - February 2011
Job Lead Sales Recruiter, Domestic & International Markets at SolidFire, Inc.
Industry Computer Software
Experience
SolidFire, Inc. August 2015 - Present
Staples March 2014 - July 2015
Amazon.com September 2011 - March 2014
Google February 2011 - September 2011
TeleTech November 2010 - February 2011
Newmont Mining Corporation June 2010 - November 2010
Robert Half International 2008 - 2010
Skills
Talent Acquisition, Sourcing, Recruiting, Applicant Tracking..., Internet Recruiting, Talent Management, Executive Search, Human Resources, Contract Recruitment, Temporary Placement, Management, Leadership, Onboarding, Search, Start-ups, Vendor Management
Education
University of Colorado Denver
International Business
SolidFire, Inc. August 2015 - Present
Staples March 2014 - July 2015
Amazon.com September 2011 - March 2014
Google February 2011 - September 2011
TeleTech November 2010 - February 2011
Newmont Mining Corporation June 2010 - November 2010
Robert Half International 2008 - 2010
Skills
Talent Acquisition, Sourcing, Recruiting, Applicant Tracking..., Internet Recruiting, Talent Management, Executive Search, Human Resources, Contract Recruitment, Temporary Placement, Management, Leadership, Onboarding, Search, Start-ups, Vendor Management
Education
University of Colorado Denver
International Business
Shaun McFadden's TeleTech Experience July 2015 - Present
Job Proctor at TeleTech
Industry Government Relations
Experience
TeleTech July 2015 - Present
Aflac October 2014 - Present
Toys R Us November 2014 - January 2015
Brevard County Veteran Services September 2010 - May 2013
7-Eleven March 2008 - December 2009
Ovations Food Services, LP January 2009 - August 2009
Town of Malabar January 2009 - March 2009
Magazines of Florida February 2008 - May 2008
TransCor America, LLC October 2006 - February 2008
United States Air Force October 2000 - October 2006
Education
University of Central Florida 2011 — 2013
Bachelor’s Degree, Psychology
TeleTech July 2015 - Present
Aflac October 2014 - Present
Toys R Us November 2014 - January 2015
Brevard County Veteran Services September 2010 - May 2013
7-Eleven March 2008 - December 2009
Ovations Food Services, LP January 2009 - August 2009
Town of Malabar January 2009 - March 2009
Magazines of Florida February 2008 - May 2008
TransCor America, LLC October 2006 - February 2008
United States Air Force October 2000 - October 2006
Education
University of Central Florida 2011 — 2013
Bachelor’s Degree, Psychology
Marina Pérez Ramírez's TeleTech Experience September 2006 - December 2007
Job Senior Business Lead Analyst, Agriculture Lanworth, Commodities Research & Forecasts
Industry Information Technology and Services
Experience
Thomson Reuters January 2014 - Present
Thomson Reuters August 2010 - Present
Thomson Reuters April 2013 - February 2015
Thomson Reuters August 2010 - March 2013
Caffard SRL March 2008 - August 2010
DHL January 2008 - February 2008
TeleTech September 2006 - December 2007
Skills
commodities and energy, portuguese, agri markets, Project Management, CRM, Salesforce.com, english, Pre-sales, Process Improvement, Business Process, Web Services, Program Management, SharePoint, User Experience, Agile Methodologies, Inglés, Administración y..., Gestión de relaciones..., Microsoft Office, English, Gestión de proyectos, Planificación..., Estrategia empresarial, Negociación, Liderazgo de equipos, Microsoft PowerPoint, Análisis
Education
Universidad de Buenos Aires 2005 — 2011
Licenciatura en Economía y Administración Agrarias (Agricultural Economics and Management), Agricultura, general
MATBA - Mercado a Término de Buenos Aires 2014 — 2014
Commodities Futures & Options Trading, Agricultura, actividades agrícolas y actividades afines, Still studying
Mater Ter Admirabilis School 1993 — 2004
Bachiller en Letras, Bachelor specialized in Arts
Thomson Reuters January 2014 - Present
Thomson Reuters August 2010 - Present
Thomson Reuters April 2013 - February 2015
Thomson Reuters August 2010 - March 2013
Caffard SRL March 2008 - August 2010
DHL January 2008 - February 2008
TeleTech September 2006 - December 2007
Skills
commodities and energy, portuguese, agri markets, Project Management, CRM, Salesforce.com, english, Pre-sales, Process Improvement, Business Process, Web Services, Program Management, SharePoint, User Experience, Agile Methodologies, Inglés, Administración y..., Gestión de relaciones..., Microsoft Office, English, Gestión de proyectos, Planificación..., Estrategia empresarial, Negociación, Liderazgo de equipos, Microsoft PowerPoint, Análisis
Education
Universidad de Buenos Aires 2005 — 2011
Licenciatura en Economía y Administración Agrarias (Agricultural Economics and Management), Agricultura, general
MATBA - Mercado a Término de Buenos Aires 2014 — 2014
Commodities Futures & Options Trading, Agricultura, actividades agrícolas y actividades afines, Still studying
Mater Ter Admirabilis School 1993 — 2004
Bachiller en Letras, Bachelor specialized in Arts
Natalie Isenbletter's TeleTech Experience June 2014 - August 2014
Job Human Resources Specialist
Industry Human Resources
Experience
Brevard Health Alliance, Inc. January 2015 - Present
Florida Technical College October 2014 - December 2014
TeleTech June 2014 - August 2014
AAR Airlift February 2013 - 2014
Skills
Human Resources, Performance Management, New Hire Orientations, Employee Training, Employee Relations, Recruiting, Onboarding, Benefits Administration, HR Policies, HRIS, Employee Benefits, Affirmative Action, Employee Engagement, EEO, Human Resource..., Customer Service, Human Resource Planning, Training, Learning Management..., Continuous Improvement, Sales, Compliance, FAA, Drug Testing, Management, ADP ReportSmith, ADP HRB, Talent Acquisition, Taleo, Sourcing
Education
University of Central Florida 2007 — 2012
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Brevard Health Alliance, Inc. January 2015 - Present
Florida Technical College October 2014 - December 2014
TeleTech June 2014 - August 2014
AAR Airlift February 2013 - 2014
Skills
Human Resources, Performance Management, New Hire Orientations, Employee Training, Employee Relations, Recruiting, Onboarding, Benefits Administration, HR Policies, HRIS, Employee Benefits, Affirmative Action, Employee Engagement, EEO, Human Resource..., Customer Service, Human Resource Planning, Training, Learning Management..., Continuous Improvement, Sales, Compliance, FAA, Drug Testing, Management, ADP ReportSmith, ADP HRB, Talent Acquisition, Taleo, Sourcing
Education
University of Central Florida 2007 — 2012
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Jennifer Stroud's TeleTech Experience December 2011 - November 2014
Job HR Transformation Consultant
Industry Human Resources
Experience
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
ServiceNow 2014 - 2015
TeleTech December 2011 - November 2014
TeleTech February 2007 - December 2011
TeleTech September 2006 - February 2007
TeleTech January 2006 - September 2006
TeleTech December 2004 - January 2006
TeleTech June 2004 - December 2004
Thomson Micromedex 1991 - 2004
Skills
Employee Recognition, HRIS, Workforce Planning, Personnel Management, Incentive Programs, Benefits Administration, Employee Benefits, Behavioral Interviewing, Succession Planning, Employee Referral..., Shared Services, Performance Management, Applicant Tracking..., Process Improvement, Management, Strategy, Taleo, Deferred Compensation, BPO, Outsourcing, Human Resources, Team Management, Call Centers, Workforce Management, Vendor Management, Program Management, CRM, Cross-functional Team...
Education
University of Colorado @ Boulder 1986 — 1990
Bachelor of Arts (B.A.), International Affairs and Spanish
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
ServiceNow 2014 - 2015
TeleTech December 2011 - November 2014
TeleTech February 2007 - December 2011
TeleTech September 2006 - February 2007
TeleTech January 2006 - September 2006
TeleTech December 2004 - January 2006
TeleTech June 2004 - December 2004
Thomson Micromedex 1991 - 2004
Skills
Employee Recognition, HRIS, Workforce Planning, Personnel Management, Incentive Programs, Benefits Administration, Employee Benefits, Behavioral Interviewing, Succession Planning, Employee Referral..., Shared Services, Performance Management, Applicant Tracking..., Process Improvement, Management, Strategy, Taleo, Deferred Compensation, BPO, Outsourcing, Human Resources, Team Management, Call Centers, Workforce Management, Vendor Management, Program Management, CRM, Cross-functional Team...
Education
University of Colorado @ Boulder 1986 — 1990
Bachelor of Arts (B.A.), International Affairs and Spanish
Linda Nolan Brandon's TeleTech Experience May 2015 - Present
Job Senior Accounting Professional
Industry Accounting
Experience
TeleTech May 2015 - Present
Centennial Resource Production, LLC September 2014 - February 2015
Savant Alaska, LLC October 2013 - May 2014
CoBank August 2013 - September 2013
Samson Oil and Gas USA, Inc. April 2007 - April 2013
Colorado Mountain Development 2005 - 2007
Denver Cost Cutters 2004 - 2005
Erie County Investment Company/The Bailey Company LLLP 1996 - 2004
Skills
Payroll, Financial Statements, Accounting, Accounts Receivable, Corporate Budgeting, Finance, Cash Flow, Treasury Management, Accounting Management, CPA, US GAAP, Accounts Payable, Internal Audit, Financial Reporting, Financial Accounting, General Accounting, Oil & Gas Accounting, Franchise Accounting, Real Estate Accounting, General Ledger, IFRS, Auditing
Education
University of Colorado at Denver 1989 — 1992
M.S., Accounting
University of Colorado at Boulder 1977 — 1984
Bachelor of Science (BS),, Business
TeleTech May 2015 - Present
Centennial Resource Production, LLC September 2014 - February 2015
Savant Alaska, LLC October 2013 - May 2014
CoBank August 2013 - September 2013
Samson Oil and Gas USA, Inc. April 2007 - April 2013
Colorado Mountain Development 2005 - 2007
Denver Cost Cutters 2004 - 2005
Erie County Investment Company/The Bailey Company LLLP 1996 - 2004
Skills
Payroll, Financial Statements, Accounting, Accounts Receivable, Corporate Budgeting, Finance, Cash Flow, Treasury Management, Accounting Management, CPA, US GAAP, Accounts Payable, Internal Audit, Financial Reporting, Financial Accounting, General Accounting, Oil & Gas Accounting, Franchise Accounting, Real Estate Accounting, General Ledger, IFRS, Auditing
Education
University of Colorado at Denver 1989 — 1992
M.S., Accounting
University of Colorado at Boulder 1977 — 1984
Bachelor of Science (BS),, Business
Jona Steenbrink Jona Steenbrink's TeleTech Experience September 2015 - Present
Job
Industry Design
Experience
TeleTech September 2015 - Present
Education
University of Cambridge 1993 — 1996
British School in the Netherlands 1990 — 1992
TeleTech September 2015 - Present
Education
University of Cambridge 1993 — 1996
British School in the Netherlands 1990 — 1992
Melisa Ramírez Habitzreuter's TeleTech Experience May 2006 - June 2007
Job Senior Manager, LA Global Project Management team at Lenovo
Industry Computer Hardware
Experience
Lenovo June 2013 - Present
Lenovo April 2011 - June 2013
Lenovo September 2009 - July 2011
Lenovo June 2007 - September 2009
TeleTech May 2006 - June 2007
Skills
Change Management, SAP, Process Improvement, Cross-functional Team..., CRM, Team Leadership, Business Process, Six Sigma, Process Optimization, ERP, Sales Operations, Supply Chain, Team Management, Business Analysis, Forecasting, Business Intelligence, Salesforce.com, Account Management, Lotus Notes, Business Transformation, Supply Chain Management, SAP R/3, Pricing, Operations Management, Operational Improvement, Microsoft Office, Program Management, Business Development, Vendor Management, SAP Implementation, Channel Partners, Global Operations, Operational Support, Problem Solving, Project Implementation, Backend Operations, Solution Implementation, Management, Leadership, Business Process...
Education
ILSE 1997 — 2001
High School/Secondary Diplomas and Certificates
Universidad de Buenos Aires
Actuarial Science - Business Administration, Business Administration and Management, General
Lenovo June 2013 - Present
Lenovo April 2011 - June 2013
Lenovo September 2009 - July 2011
Lenovo June 2007 - September 2009
TeleTech May 2006 - June 2007
Skills
Change Management, SAP, Process Improvement, Cross-functional Team..., CRM, Team Leadership, Business Process, Six Sigma, Process Optimization, ERP, Sales Operations, Supply Chain, Team Management, Business Analysis, Forecasting, Business Intelligence, Salesforce.com, Account Management, Lotus Notes, Business Transformation, Supply Chain Management, SAP R/3, Pricing, Operations Management, Operational Improvement, Microsoft Office, Program Management, Business Development, Vendor Management, SAP Implementation, Channel Partners, Global Operations, Operational Support, Problem Solving, Project Implementation, Backend Operations, Solution Implementation, Management, Leadership, Business Process...
Education
ILSE 1997 — 2001
High School/Secondary Diplomas and Certificates
Universidad de Buenos Aires
Actuarial Science - Business Administration, Business Administration and Management, General
Zach Pennington, CIA, CISA's TeleTech Experience November 2010 - June 2011
Job Director, Internal Audit at Deckers Brands
Industry Retail
Experience
Deckers Brands October 2012 - Present
Crocs, Inc June 2011 - October 2012
TeleTech November 2010 - June 2011
Tomkins plc June 2010 - November 2010
CliftonLarsonAllen December 2008 - June 2010
Level 3 Communications April 2008 - December 2008
KPMG, LLP November 2006 - April 2008
Skills
Internal Audit, IT Audit, Compliance Audits, Risk Assessment, SOX, German, Financial Analysis, External Audit, Corporate Governance, Data Mining, Risk Advisory, COBIT, COSO, ISACA, Financial Forecasting, Budgeting, Variance Analysis, Segregation of Duties, Remediation, IT General Controls, IT Application Controls, SAS70/SSAE 16, CISA, Certified Internal..., Certified Information..., Sarbanes-Oxley Act, Internal Controls, Enterprise Risk..., Business Process..., Budgets, Process Improvement, Quality Auditing, Sarbanes-Oxley, Auditing, Business Process, SEC filings, Analysis, Finance, US GAAP
Education
University of Colorado at Boulder - Leeds School of Business 2001 — 2006
B.S. Business Administration, Accounting
Deckers Brands October 2012 - Present
Crocs, Inc June 2011 - October 2012
TeleTech November 2010 - June 2011
Tomkins plc June 2010 - November 2010
CliftonLarsonAllen December 2008 - June 2010
Level 3 Communications April 2008 - December 2008
KPMG, LLP November 2006 - April 2008
Skills
Internal Audit, IT Audit, Compliance Audits, Risk Assessment, SOX, German, Financial Analysis, External Audit, Corporate Governance, Data Mining, Risk Advisory, COBIT, COSO, ISACA, Financial Forecasting, Budgeting, Variance Analysis, Segregation of Duties, Remediation, IT General Controls, IT Application Controls, SAS70/SSAE 16, CISA, Certified Internal..., Certified Information..., Sarbanes-Oxley Act, Internal Controls, Enterprise Risk..., Business Process..., Budgets, Process Improvement, Quality Auditing, Sarbanes-Oxley, Auditing, Business Process, SEC filings, Analysis, Finance, US GAAP
Education
University of Colorado at Boulder - Leeds School of Business 2001 — 2006
B.S. Business Administration, Accounting
Lucas Jeffery Lucas Jeffery's TeleTech Experience January 2013 - April 2014
Job Project Coordinator at Precision Discovery
Industry Information Technology and Services
Experience
Precision Discovery April 2014 - Present
TeleTech January 2013 - April 2014
TeleTech April 2012 - January 2013
ePlus Technology January 2011 - April 2012
Hewlett-Packard January 2009 - December 2010
University of Central Arkansas August 2004 - December 2008
Skills
A+ Certified, Microsoft Office 2007, Windows 7, Siebel, Microsoft CRM, Android, Social Networking, Linux Kernel, Wireshark, Project Management, PowerPoint, CompTIA Network+...
Education
University of Central Arkansas 2004 — 2008
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Precision Discovery April 2014 - Present
TeleTech January 2013 - April 2014
TeleTech April 2012 - January 2013
ePlus Technology January 2011 - April 2012
Hewlett-Packard January 2009 - December 2010
University of Central Arkansas August 2004 - December 2008
Skills
A+ Certified, Microsoft Office 2007, Windows 7, Siebel, Microsoft CRM, Android, Social Networking, Linux Kernel, Wireshark, Project Management, PowerPoint, CompTIA Network+...
Education
University of Central Arkansas 2004 — 2008
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Gunnar Schrah Gunnar Schrah's TeleTech Experience August 2011 - Present
Job Director, Talent Intelligence
Industry Management Consulting
Experience
TeleTech August 2011 - Present
TeleTech April 2009 - August 2011
CorVirtus April 2006 - April 2009
Booth Research Group 2004 - 2006
Skills
Job Analysis, Performance Management, Interviews, Strategy, Talent Management, Employee Engagement, Talent Acquisition, Outsourcing, BPO, Program Management, Project Management, Data Analysis, Organizational..., Applicant Tracking..., Process Consulting, Change Management, Organizational Behavior, Thought Leadership, Human Capital, Assessment Design &..., Talent Analytics
Education
University of Illinois at Urbana-Champaign 1998 — 2004
Ph.D., Industrial/Organizational Psychology
University of Colorado Boulder 1992 — 1996
B.A., Psychology
TeleTech August 2011 - Present
TeleTech April 2009 - August 2011
CorVirtus April 2006 - April 2009
Booth Research Group 2004 - 2006
Skills
Job Analysis, Performance Management, Interviews, Strategy, Talent Management, Employee Engagement, Talent Acquisition, Outsourcing, BPO, Program Management, Project Management, Data Analysis, Organizational..., Applicant Tracking..., Process Consulting, Change Management, Organizational Behavior, Thought Leadership, Human Capital, Assessment Design &..., Talent Analytics
Education
University of Illinois at Urbana-Champaign 1998 — 2004
Ph.D., Industrial/Organizational Psychology
University of Colorado Boulder 1992 — 1996
B.A., Psychology
Rhianna Ulrich Rhianna Ulrich's TeleTech Experience March 2013 - August 2013
Job Instructional Designer
Industry E-Learning
Experience
Jeppesen, a Boeing Company June 2015 - Present
ANI Professional Services Group September 2013 - August 2015
Jones International University April 2014 - March 2015
TeleTech March 2013 - August 2013
Dish Network March 2012 - March 2013
EMC through Convergenz May 2009 - March 2012
High Impact Promotions February 2009 - February 2010
DesignQuorum September 2004 - September 2008
Animation Magazine 2003 - 2003
Skills
Articulate Storyline, Graphic Design, E-Learning, PowerPoint, Adobe Acrobat, Instructional Design, SharePoint, ADDIE, Training, Captivate, Presentation Development, Microsoft Office, Illustrator, QuarkXPress, Photoshop, Email Marketing, Blended Learning, Software Documentation, Articulate Suite, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Connect, Adobe Captivate, eLearning, Wordpress, CARP, Creative Problem Solving, InDesign, Leadership
Education
University of Colorado at Denver 2009 — 2011
Masters, eLearning Design and Implementation, 4.0
Woodbury University 2000 — 2004
Bachelor of Science, Animation
Presentation High School 1996 — 2000
Jeppesen, a Boeing Company June 2015 - Present
ANI Professional Services Group September 2013 - August 2015
Jones International University April 2014 - March 2015
TeleTech March 2013 - August 2013
Dish Network March 2012 - March 2013
EMC through Convergenz May 2009 - March 2012
High Impact Promotions February 2009 - February 2010
DesignQuorum September 2004 - September 2008
Animation Magazine 2003 - 2003
Skills
Articulate Storyline, Graphic Design, E-Learning, PowerPoint, Adobe Acrobat, Instructional Design, SharePoint, ADDIE, Training, Captivate, Presentation Development, Microsoft Office, Illustrator, QuarkXPress, Photoshop, Email Marketing, Blended Learning, Software Documentation, Articulate Suite, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Connect, Adobe Captivate, eLearning, Wordpress, CARP, Creative Problem Solving, InDesign, Leadership
Education
University of Colorado at Denver 2009 — 2011
Masters, eLearning Design and Implementation, 4.0
Woodbury University 2000 — 2004
Bachelor of Science, Animation
Presentation High School 1996 — 2000
Andrea Aragon's TeleTech Experience 2004 - 2005
Job Project Manager at Visa
Industry Information Technology and Services
Experience
Visa July 2015 - Present
City and County of Denver January 2015 - June 2015
City and County of Denver March 2013 - January 2014
City and County of Denver February 2012 - March 2013
City of Englewood January 2009 - February 2012
City of Englewood May 2005 - December 2008
TeleTech 2004 - 2005
City of Englewood April 1991 - April 2004
Skills
Business Analysis, Program Management, Project Planning, Process Improvement, Oracle E-Business Suite, Business Process, Oracle, Oracle Applications, Vendor Management, Human Resources, Software Documentation, ERP, Visio, Requirements Analysis, Integration, PMP, SDLC, Business Process..., Software Project...
Education
University of Colorado Denver 1986 — 1991
BS, Business Administration/Human Resources
Visa July 2015 - Present
City and County of Denver January 2015 - June 2015
City and County of Denver March 2013 - January 2014
City and County of Denver February 2012 - March 2013
City of Englewood January 2009 - February 2012
City of Englewood May 2005 - December 2008
TeleTech 2004 - 2005
City of Englewood April 1991 - April 2004
Skills
Business Analysis, Program Management, Project Planning, Process Improvement, Oracle E-Business Suite, Business Process, Oracle, Oracle Applications, Vendor Management, Human Resources, Software Documentation, ERP, Visio, Requirements Analysis, Integration, PMP, SDLC, Business Process..., Software Project...
Education
University of Colorado Denver 1986 — 1991
BS, Business Administration/Human Resources
Lindsey Underwood's TeleTech Experience January 2013 - Present
Job Experienced Global Recruitment and Shared Services Leader
Industry Human Resources
Experience
TeleTech January 2013 - Present
TeleTech April 2011 - January 2013
TeleTech February 2010 - April 2011
TeleTech August 2009 - April 2011
Teletech Holdings August 2008 - August 2009
TeleTech November 2006 - July 2008
TeleTech May 2006 - November 2006
The Sports Authority 2005 - 2006
Skills
Recruiting, Project Management, Tax Credits, Training, Personnel Management, BPO, Call Center, Taleo, Vendor Management, Applicant Tracking..., Customer Experience, Performance Management, Talent Acquisition, Process Improvement, Onboarding, HRIS, Customer Satisfaction, Human Resources, Outsourcing, WOTC, Assessment &..., Strategy, Call Centers, Software Documentation, Management, Hiring, Strategic Planning, CRM, Workforce Management, Leadership, Temporary Placement, Budgets, Service Delivery, Business Process..., Employee Relations, Workforce Planning
Education
University of Colorado Denver 2004 — 2006
MBA, Business Administration
University of Wyoming 1998 — 2002
Bachelor, Music
TeleTech January 2013 - Present
TeleTech April 2011 - January 2013
TeleTech February 2010 - April 2011
TeleTech August 2009 - April 2011
Teletech Holdings August 2008 - August 2009
TeleTech November 2006 - July 2008
TeleTech May 2006 - November 2006
The Sports Authority 2005 - 2006
Skills
Recruiting, Project Management, Tax Credits, Training, Personnel Management, BPO, Call Center, Taleo, Vendor Management, Applicant Tracking..., Customer Experience, Performance Management, Talent Acquisition, Process Improvement, Onboarding, HRIS, Customer Satisfaction, Human Resources, Outsourcing, WOTC, Assessment &..., Strategy, Call Centers, Software Documentation, Management, Hiring, Strategic Planning, CRM, Workforce Management, Leadership, Temporary Placement, Budgets, Service Delivery, Business Process..., Employee Relations, Workforce Planning
Education
University of Colorado Denver 2004 — 2006
MBA, Business Administration
University of Wyoming 1998 — 2002
Bachelor, Music
Matt Mantey's TeleTech Experience July 2015 - Present
Job Executive Director, Technology and Telecommunications at TeleTech
Industry Information Technology and Services
Experience
TeleTech July 2015 - Present
TeleTech February 2010 - Present
Education
University of Denver - Daniels College of Business 2006 — 2007
Executive MBA
University of Colorado Denver 1991 — 1997
BS, Finance & Management (dual degree)
TeleTech July 2015 - Present
TeleTech February 2010 - Present
Education
University of Denver - Daniels College of Business 2006 — 2007
Executive MBA
University of Colorado Denver 1991 — 1997
BS, Finance & Management (dual degree)
Kristin Embury's TeleTech Experience January 1998 - February 1999
Job Sales Director at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services 1999 - Present
TeleTech January 1998 - February 1999
KAO Infosystems February 1996 - December 1997
Education
University of California, Los Angeles 1981 — 1985
Stream Global Services 1999 - Present
TeleTech January 1998 - February 1999
KAO Infosystems February 1996 - December 1997
Education
University of California, Los Angeles 1981 — 1985
Donald Schnorr's TeleTech Experience 1998 - 2001
Job Branch Accounting Manager at WJ Bradley Mortgage Capital Corporation
Industry Accounting
Experience
WJ Bradley Mortgage Capital LLC October 2009 - March 2012
Square Two Financial (f/k/a Collect America) 2007 - 2009
Lehman Brothers (Aurora Loan Services) 2003 - 2007
Two Degrees 2001 - 2003
TeleTech 1998 - 2001
Skills
Project Accounting, Monthly Reporting, General Ledger..., Fixed Asset Management, Accounting Research, Financial Accounting, Accruals, Journal Entries, Monthly Close, Software Conversion, Internal Controls, Accounting Policy, Property Accounting, Financial Systems..., Account Reconciliation, Accounting, Finance, Strategic Financial..., Software, Policy, General Ledger, GAAP, Variance Analysis
Education
University of Phoenix 1983 — 1985
MBA, Business Administration
University of Colorado at Denver 1979 — 1980
post graduate course work, Accounting
University of Colorado at Boulder 1974 — 1978
BA, Psychology
WJ Bradley Mortgage Capital LLC October 2009 - March 2012
Square Two Financial (f/k/a Collect America) 2007 - 2009
Lehman Brothers (Aurora Loan Services) 2003 - 2007
Two Degrees 2001 - 2003
TeleTech 1998 - 2001
Skills
Project Accounting, Monthly Reporting, General Ledger..., Fixed Asset Management, Accounting Research, Financial Accounting, Accruals, Journal Entries, Monthly Close, Software Conversion, Internal Controls, Accounting Policy, Property Accounting, Financial Systems..., Account Reconciliation, Accounting, Finance, Strategic Financial..., Software, Policy, General Ledger, GAAP, Variance Analysis
Education
University of Phoenix 1983 — 1985
MBA, Business Administration
University of Colorado at Denver 1979 — 1980
post graduate course work, Accounting
University of Colorado at Boulder 1974 — 1978
BA, Psychology
Kirsten Giles's TeleTech Experience March 2002 - May 2004
Job Owner/Principal at Pale Blue Design
Industry Education Management
Experience
Pale Blue Design, Inc. February 2009 - Present
Freelance/Independent Contractor January 2005 - Present
Moore Business Solutions, Inc. February 2009 - January 2012
Mission Critical Technologies May 2004 - December 2008
TeleTech March 2002 - May 2004
Various Companies May 1999 - October 2001
J.D. Power & Associates August 1997 - May 1999
The Rikess Group August 1992 - August 1997
Skills
Corporate Training, Automotive, E-Learning, Instructional Design, Non-profits, Orientation Programs, Training, Workshop Facilitation, Coaching, Program Management, Captivate, Learning Management, Change Management, Performance Improvement, Nonprofits, Learning Management..., Needs Analysis, Mobile Learning, Team Building, Blended Learning, SCORM, Editing, Instructor-led Training, Adult Education, Technical Training, SnagIt, Hands-on Training, Job Aids, Program Facilitation, ADDIE, Instructional Technology, Social Learning, Technical Writing, Training Needs Analysis, Employee Training, Organizational Learning, Curriculum Development, Knowledge Management, Training Facilitation, Content Development, Distance Learning, Curriculum Design, Leadership Development, Staff Development, Training Delivery, Content Management, Organizational..., Multimedia, Educational Technology, Organizational...
Education
University of Southern California 1989 — 1992
Master's degree, Education/Adult Learning
University of Southern California 1984 — 1988
Bachelor's degree, Sociology
University of California, Los Angeles
Pale Blue Design, Inc. February 2009 - Present
Freelance/Independent Contractor January 2005 - Present
Moore Business Solutions, Inc. February 2009 - January 2012
Mission Critical Technologies May 2004 - December 2008
TeleTech March 2002 - May 2004
Various Companies May 1999 - October 2001
J.D. Power & Associates August 1997 - May 1999
The Rikess Group August 1992 - August 1997
Skills
Corporate Training, Automotive, E-Learning, Instructional Design, Non-profits, Orientation Programs, Training, Workshop Facilitation, Coaching, Program Management, Captivate, Learning Management, Change Management, Performance Improvement, Nonprofits, Learning Management..., Needs Analysis, Mobile Learning, Team Building, Blended Learning, SCORM, Editing, Instructor-led Training, Adult Education, Technical Training, SnagIt, Hands-on Training, Job Aids, Program Facilitation, ADDIE, Instructional Technology, Social Learning, Technical Writing, Training Needs Analysis, Employee Training, Organizational Learning, Curriculum Development, Knowledge Management, Training Facilitation, Content Development, Distance Learning, Curriculum Design, Leadership Development, Staff Development, Training Delivery, Content Management, Organizational..., Multimedia, Educational Technology, Organizational...
Education
University of Southern California 1989 — 1992
Master's degree, Education/Adult Learning
University of Southern California 1984 — 1988
Bachelor's degree, Sociology
University of California, Los Angeles
Rebecca Ali's TeleTech Experience October 2008 - July 2009
Job Human Resources Consultant at CentriQ Technologies Inc.
Industry Human Resources
Experience
CentriQ Technologies Inc. January 2015 - Present
TeleTech October 2008 - July 2009
TeleTech March 2008 - October 2008
TeleTech International Pty Ltd November 2006 - March 2008
Capital One January 2004 - April 2004
Capital One January 2003 - January 2004
Capital One June 2002 - January 2003
Capital One June 2001 - June 2002
Capital One August 2000 - June 2001
Bank of America March 1997 - June 2000
Skills
Recruiting, Management, Performance Management, Taleo, Employee Relations, Talent Acquisition, Personnel Management, Human Resources, Talent Management, Coaching, Process Improvement, Leadership, Onboarding, Applicant Tracking..., Interviews, Outsourcing, Team Leadership, College Recruiting
Education
University of Richmond - Robins School of Business 1998 — 2001
MBA, Dean's List
University of Central Missouri 1987 — 1991
Bachelor's degree, Psychology and Public Relations
CentriQ Technologies Inc. January 2015 - Present
TeleTech October 2008 - July 2009
TeleTech March 2008 - October 2008
TeleTech International Pty Ltd November 2006 - March 2008
Capital One January 2004 - April 2004
Capital One January 2003 - January 2004
Capital One June 2002 - January 2003
Capital One June 2001 - June 2002
Capital One August 2000 - June 2001
Bank of America March 1997 - June 2000
Skills
Recruiting, Management, Performance Management, Taleo, Employee Relations, Talent Acquisition, Personnel Management, Human Resources, Talent Management, Coaching, Process Improvement, Leadership, Onboarding, Applicant Tracking..., Interviews, Outsourcing, Team Leadership, College Recruiting
Education
University of Richmond - Robins School of Business 1998 — 2001
MBA, Dean's List
University of Central Missouri 1987 — 1991
Bachelor's degree, Psychology and Public Relations
Tom Common's TeleTech Experience October 1997 - July 2011
Job IT Senior Principal at Cigna
Industry Computer Software
Experience
Cigna July 2014 - Present
Center Partners July 2011 - May 2014
TeleTech October 1997 - July 2011
Access Data Consulting Corporation April 1997 - October 1997
Common Enterprises December 1994 - April 1997
TECO-Westinghouse Motor Company October 1992 - December 1994
US Navy May 1988 - June 1992
Skills
Vendor Management, ITIL, CRM, Active Directory, System Architecture, IVR, Software Development, IT Strategy, Telecommunications, SaaS, Disaster Recovery, VoIP, Outsourcing, Process Improvement, Solution Architecture, Call Center, IT Management, IT Service Management, SDLC, Business Process, Project Management, Virtualization, Management, CTI, Call Centers, Sales, Business Analysis, Business Intelligence, Cloud Computing, Enterprise Architecture, Team Leadership, Data Center, Leadership, IT Operations, Business Process..., Integration, Program Management, System Administration, Enterprise Software, Network Architecture, PMP, Cisco Technologies, Information Technology, Troubleshooting, Professional Services, IT Outsourcing, Cross-functional Team..., Agile Methodologies, Security, VMware
Education
University of Colorado at Boulder 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Cigna July 2014 - Present
Center Partners July 2011 - May 2014
TeleTech October 1997 - July 2011
Access Data Consulting Corporation April 1997 - October 1997
Common Enterprises December 1994 - April 1997
TECO-Westinghouse Motor Company October 1992 - December 1994
US Navy May 1988 - June 1992
Skills
Vendor Management, ITIL, CRM, Active Directory, System Architecture, IVR, Software Development, IT Strategy, Telecommunications, SaaS, Disaster Recovery, VoIP, Outsourcing, Process Improvement, Solution Architecture, Call Center, IT Management, IT Service Management, SDLC, Business Process, Project Management, Virtualization, Management, CTI, Call Centers, Sales, Business Analysis, Business Intelligence, Cloud Computing, Enterprise Architecture, Team Leadership, Data Center, Leadership, IT Operations, Business Process..., Integration, Program Management, System Administration, Enterprise Software, Network Architecture, PMP, Cisco Technologies, Information Technology, Troubleshooting, Professional Services, IT Outsourcing, Cross-functional Team..., Agile Methodologies, Security, VMware
Education
University of Colorado at Boulder 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Daniel Palacio's TeleTech Experience November 2005 - May 2006
Job Assistant Child Support Officer at County of San Diego
Industry Public Safety
Experience
County of San Diego June 2012 - Present
Destroythecyb.org November 2008 - Present
SDCERA April 2011 - June 2012
EMD Chemicals (Merck KGaA) May 2006 - December 2007
Teletech November 2005 - May 2006
TeleTech Government Solutions September 2005 - November 2005
emusic.com August 2004 - March 2005
Cox Communications 1999 - 2004
Skills
Microsoft Office, Event Planning, Customer Service, PowerPoint, Editing
Education
University of California, Santa Cruz 1997 — 1998
BA, History
County of San Diego June 2012 - Present
Destroythecyb.org November 2008 - Present
SDCERA April 2011 - June 2012
EMD Chemicals (Merck KGaA) May 2006 - December 2007
Teletech November 2005 - May 2006
TeleTech Government Solutions September 2005 - November 2005
emusic.com August 2004 - March 2005
Cox Communications 1999 - 2004
Skills
Microsoft Office, Event Planning, Customer Service, PowerPoint, Editing
Education
University of California, Santa Cruz 1997 — 1998
BA, History
Adam Barnett. PHR's TeleTech Experience June 2010 - August 2011
Job Director of Total Rewards at Denver Public Schools
Industry Education Management
Experience
Denver Public Schools April 2014 - Present
Denver Public Schools August 2013 - Present
Denver Public Schools September 2011 - Present
TeleTech June 2010 - August 2011
Level 3 Communications March 2009 - January 2010
University of Denver March 2005 - January 2009
University of Denver March 2005 - October 2005
Jackson Hole Mountain Resort September 2001 - April 2004
Colorado Rockies Baseball Club April 1995 - September 2001
Skills
Compensation Structures, Compensation Strategies, Benefits Analysis, Deferred Compensation, HR Policies, Employee Benefits, Human Resources, Hiring, Sales, HRIS, Recruiting, Performance Management
Education
University of Denver - Daniels College of Business 2005 — 2008
MSM, Management, HR
University of Colorado Boulder 1996 — 2000
B.S, Business
Denver Public Schools April 2014 - Present
Denver Public Schools August 2013 - Present
Denver Public Schools September 2011 - Present
TeleTech June 2010 - August 2011
Level 3 Communications March 2009 - January 2010
University of Denver March 2005 - January 2009
University of Denver March 2005 - October 2005
Jackson Hole Mountain Resort September 2001 - April 2004
Colorado Rockies Baseball Club April 1995 - September 2001
Skills
Compensation Structures, Compensation Strategies, Benefits Analysis, Deferred Compensation, HR Policies, Employee Benefits, Human Resources, Hiring, Sales, HRIS, Recruiting, Performance Management
Education
University of Denver - Daniels College of Business 2005 — 2008
MSM, Management, HR
University of Colorado Boulder 1996 — 2000
B.S, Business
Jessica Allred's TeleTech Experience 1997 - 2000
Job Systems Analyst at Comcast
Industry Telecommunications
Experience
Comcast June 2006 - Present
Teletech 1997 - 2000
Skills
Telecommunications, VoIP, Provisioning, Integration, Telephony, Broadband, Call Centers, Testing, Wireless, Networking, Solution Architecture, Visio, Disaster Recovery, System Deployment, TCP/IP, Ethernet, Switches, IP, SIP, Network Design, Network Engineering, Computer Network..., Troubleshooting, MPLS, Cisco Technologies, Network Architecture, LAN-WAN
Education
University of Colorado Boulder 1994 — 1999
Comcast June 2006 - Present
Teletech 1997 - 2000
Skills
Telecommunications, VoIP, Provisioning, Integration, Telephony, Broadband, Call Centers, Testing, Wireless, Networking, Solution Architecture, Visio, Disaster Recovery, System Deployment, TCP/IP, Ethernet, Switches, IP, SIP, Network Design, Network Engineering, Computer Network..., Troubleshooting, MPLS, Cisco Technologies, Network Architecture, LAN-WAN
Education
University of Colorado Boulder 1994 — 1999
Darren Swanson's TeleTech Experience August 2000 - February 2009
Job Vice President of Operations at Dish Network
Industry Telecommunications
Experience
Dish Network February 2009 - Present
TeleTech August 2000 - February 2009
Education
University of Colorado Denver 1993 — 1995
MBA, Management, Finance, Economics, Accounting
University of Nebraska-Lincoln 1985 — 1989
Dish Network February 2009 - Present
TeleTech August 2000 - February 2009
Education
University of Colorado Denver 1993 — 1995
MBA, Management, Finance, Economics, Accounting
University of Nebraska-Lincoln 1985 — 1989
Mary Ann Henderson's TeleTech Experience February 2004 - December 2007
Job Senior Consultant at Deloitte with the Labor Optimization Group
Industry Information Services
Experience
Deloitte August 2014 - Present
Workforce Insight Inc. December 2007 - August 2014
Teletech February 2004 - December 2007
Teletech Holdings Inc. February 2004 - December 2007
Skills
Time & Attendance, Change Management, Workforce Management, Software Implementation, Vendor Management, Data Analysis, Human Resources, Strategy, HRIS, Process Improvement, Business Intelligence, Requirements Analysis, Requirements Gathering, Kronos, Kronos WFC, Crystal Reports, Business Analysis, Business Process..., ADP Payroll, Professional Services
Education
University of Phoenix 1998 — 2000
MS, Computer Information Systems
University of Colorado Anschutz Medical Campus 1992 — 1994
BS, Dental Hygiene
Deloitte August 2014 - Present
Workforce Insight Inc. December 2007 - August 2014
Teletech February 2004 - December 2007
Teletech Holdings Inc. February 2004 - December 2007
Skills
Time & Attendance, Change Management, Workforce Management, Software Implementation, Vendor Management, Data Analysis, Human Resources, Strategy, HRIS, Process Improvement, Business Intelligence, Requirements Analysis, Requirements Gathering, Kronos, Kronos WFC, Crystal Reports, Business Analysis, Business Process..., ADP Payroll, Professional Services
Education
University of Phoenix 1998 — 2000
MS, Computer Information Systems
University of Colorado Anschutz Medical Campus 1992 — 1994
BS, Dental Hygiene
Jason Higgins's TeleTech Experience September 2014 - Present
Job Principal Database Administrator at TeleTech
Industry Information Technology and Services
Experience
TeleTech September 2014 - Present
Ticketmaster Entertainment March 2012 - August 2014
New Horizons Computer Learning Centers July 2009 - January 2012
New Horizons Computer Learning Centers September 2005 - July 2009
Skills
SSIS, System Administration, Microsoft SQL Server, Databases, SQL, Software Packaging, SQL*Plus, Analysis Services, SharePoint, Technical Support, PL/SQL, Servers, Troubleshooting, Windows, Operating Systems, Active Directory, Cisco Technologies, VMware, Virtualization, Cloud Computing, Business Analysis, Oracle, Training, Visio, Crystal Reports, Microsoft Exchange, Integration, Windows Server, Network Administration, Windows 7, Networking, VMware ESX, Microsoft Certified..., Data Center, Citrix, Disaster Recovery, A+ Certified, DNS, XP, Unix, Network Security, Microsoft Technologies, Help Desk Support, VPN, Security, SSRS, CompTIA
Education
University of Colorado Boulder 1993 — 1995
Hewlett Packard
HP-UX Certified Sysem Administrator
Microsoft
MCTS SQL 08 Implementation & Maintenance
Microsoft
MCTS SQL 08 Business Intelligence
Oracle
OCP Oracle 8i Database Admininstrator
TeleTech September 2014 - Present
Ticketmaster Entertainment March 2012 - August 2014
New Horizons Computer Learning Centers July 2009 - January 2012
New Horizons Computer Learning Centers September 2005 - July 2009
Skills
SSIS, System Administration, Microsoft SQL Server, Databases, SQL, Software Packaging, SQL*Plus, Analysis Services, SharePoint, Technical Support, PL/SQL, Servers, Troubleshooting, Windows, Operating Systems, Active Directory, Cisco Technologies, VMware, Virtualization, Cloud Computing, Business Analysis, Oracle, Training, Visio, Crystal Reports, Microsoft Exchange, Integration, Windows Server, Network Administration, Windows 7, Networking, VMware ESX, Microsoft Certified..., Data Center, Citrix, Disaster Recovery, A+ Certified, DNS, XP, Unix, Network Security, Microsoft Technologies, Help Desk Support, VPN, Security, SSRS, CompTIA
Education
University of Colorado Boulder 1993 — 1995
Hewlett Packard
HP-UX Certified Sysem Administrator
Microsoft
MCTS SQL 08 Implementation & Maintenance
Microsoft
MCTS SQL 08 Business Intelligence
Oracle
OCP Oracle 8i Database Admininstrator
David Swaisgood's TeleTech Experience October 1993 - Present
Job Director Systems Software Engineering
Industry Computer Software
Experience
TeleTech October 1993 - Present
TeleTech April 2002 - December 2003
Skills
Quality Assurance, Windows Server, Vendor Management, Projects, SQL, Oracle, CRM, Project Management, CTI, Outsourcing, Call Center, Workforce Management, Integration, Telecommunications, Contact Centers, Switches, Databases, Troubleshooting, Management, ITIL, Software Development, Avaya, Technical Support, System Deployment, Strategic Planning, Operating Systems, VoIP, Telephony, Microsoft SQL Server, Analysis, Business Intelligence, Active Directory, Call Centers, Cloud Computing, Data Center, IT Service Management, Networking, Professional Services, Service Delivery, Virtualization
Education
University of California, Los Angeles 1999 — 2001
TeleTech October 1993 - Present
TeleTech April 2002 - December 2003
Skills
Quality Assurance, Windows Server, Vendor Management, Projects, SQL, Oracle, CRM, Project Management, CTI, Outsourcing, Call Center, Workforce Management, Integration, Telecommunications, Contact Centers, Switches, Databases, Troubleshooting, Management, ITIL, Software Development, Avaya, Technical Support, System Deployment, Strategic Planning, Operating Systems, VoIP, Telephony, Microsoft SQL Server, Analysis, Business Intelligence, Active Directory, Call Centers, Cloud Computing, Data Center, IT Service Management, Networking, Professional Services, Service Delivery, Virtualization
Education
University of California, Los Angeles 1999 — 2001
Leslie Ruther's TeleTech Experience 1991 - 1995
Job Director Staffing & HR at Universal Studios
Industry Entertainment
Experience
NBC Universal 2004 - Present
Universal Studios Home Entertainment 2004 - 2008
DeForest Search Partners January 2000 - July 2001
The Disney Store March 1998 - March 1999
Dreamworks 1997 - 1998
Buena Vista Home Entertainment October 1995 - November 1997
TeleTech 1991 - 1995
Education
University of California, Irvine 1981 — 1984
BA, Social Ecology
NBC Universal 2004 - Present
Universal Studios Home Entertainment 2004 - 2008
DeForest Search Partners January 2000 - July 2001
The Disney Store March 1998 - March 1999
Dreamworks 1997 - 1998
Buena Vista Home Entertainment October 1995 - November 1997
TeleTech 1991 - 1995
Education
University of California, Irvine 1981 — 1984
BA, Social Ecology
Joshua Baldwin's TeleTech Experience November 2007 - January 2009
Job Under Armour
Industry Staffing and Recruiting
Experience
Under Armour July 2013 - Present
GUESS?, Inc. October 2012 - July 2013
Vans March 2009 - October 2012
TeleTech November 2007 - January 2009
Abercrombie & Fitch June 2000 - October 2007
Skills
Human Resources, Sourcing, Training, Talent Acquisition, Interviews, Recruiting, Retail, Marketing, Merchandising, Visual Merchandising
Education
University of Central Missouri 1999 — 2003
Bachelor of Sceince, Corporate Wellness and Fitness
Under Armour July 2013 - Present
GUESS?, Inc. October 2012 - July 2013
Vans March 2009 - October 2012
TeleTech November 2007 - January 2009
Abercrombie & Fitch June 2000 - October 2007
Skills
Human Resources, Sourcing, Training, Talent Acquisition, Interviews, Recruiting, Retail, Marketing, Merchandising, Visual Merchandising
Education
University of Central Missouri 1999 — 2003
Bachelor of Sceince, Corporate Wellness and Fitness
Edward Einboden's TeleTech Experience May 2013 - Present
Job Principal, M&A and Investor Relations at TeleTech
Industry Venture Capital & Private Equity
Experience
TeleTech May 2013 - Present
BackCountry Capital August 2011 - April 2013
Wm Smith & Co. November 2007 - April 2010
RBC Capital Markets February 2005 - November 2007
OppenheimerFunds 1997 - 2005
Skills
Equity Research, Financial Analysis, Portfolio Management, Bloomberg, Equities, Mutual Funds, Corporate Finance, Excel, Asset Management, Analysis, Valuation, Investments, Private Equity, Venture Capital, Financial Modeling, Deal Sourcing, Compliance, Entrepreneurship, Business Valuation, Corporate Development, Due Diligence, Strategy, Business Strategy, Series 7, LBO, Series 63, Series 86, Series 87, Alternative Investments, Equity Valuation, Financial Markets, Investment Management, Mergers, Finance, Equity Capital Markets, Microsoft Office, Competitive Analysis, Securities, Capital Markets
Education
University of Colorado at Denver 2010 — 2011
Master of Business Administration, Finance
University of Northern Colorado 1992 — 1996
Bachelors of Science, Finance
TeleTech May 2013 - Present
BackCountry Capital August 2011 - April 2013
Wm Smith & Co. November 2007 - April 2010
RBC Capital Markets February 2005 - November 2007
OppenheimerFunds 1997 - 2005
Skills
Equity Research, Financial Analysis, Portfolio Management, Bloomberg, Equities, Mutual Funds, Corporate Finance, Excel, Asset Management, Analysis, Valuation, Investments, Private Equity, Venture Capital, Financial Modeling, Deal Sourcing, Compliance, Entrepreneurship, Business Valuation, Corporate Development, Due Diligence, Strategy, Business Strategy, Series 7, LBO, Series 63, Series 86, Series 87, Alternative Investments, Equity Valuation, Financial Markets, Investment Management, Mergers, Finance, Equity Capital Markets, Microsoft Office, Competitive Analysis, Securities, Capital Markets
Education
University of Colorado at Denver 2010 — 2011
Master of Business Administration, Finance
University of Northern Colorado 1992 — 1996
Bachelors of Science, Finance
Jamie Feth's TeleTech Experience January 2015 - Present
Job Executive Director, Global Tax at TeleTech
Industry Telecommunications
Experience
TeleTech January 2015 - Present
TeleTech December 2012 - December 2014
TeleTech January 2012 - December 2012
TeleTech May 2009 - January 2012
EchoStar 2008 - 2009
Dish Network Corporation 2005 - 2009
Skills
SEC filings, Sarbanes-Oxley Act, Accounting, Tax, Tax Research, Financial Reporting, GAAP, Tax Accounting, Tax Law, Corporate Tax, Management, Leadership, Process Improvement, CPA, US GAAP, Finance
Education
University of Denver - Sturm College of Law 2005 — 2005
LLM Tax, Tax Law/Taxation
University of Denver - Sturm College of Law 2001 — 2004
Doctor of Law (J.D.), Tax Law/Taxation
University of Colorado Boulder - Leeds School of Business 1996 — 2000
Business Administration, Finance, Tax
TeleTech January 2015 - Present
TeleTech December 2012 - December 2014
TeleTech January 2012 - December 2012
TeleTech May 2009 - January 2012
EchoStar 2008 - 2009
Dish Network Corporation 2005 - 2009
Skills
SEC filings, Sarbanes-Oxley Act, Accounting, Tax, Tax Research, Financial Reporting, GAAP, Tax Accounting, Tax Law, Corporate Tax, Management, Leadership, Process Improvement, CPA, US GAAP, Finance
Education
University of Denver - Sturm College of Law 2005 — 2005
LLM Tax, Tax Law/Taxation
University of Denver - Sturm College of Law 2001 — 2004
Doctor of Law (J.D.), Tax Law/Taxation
University of Colorado Boulder - Leeds School of Business 1996 — 2000
Business Administration, Finance, Tax
Rajeev Koolath's TeleTech Experience January 2010 - June 2013
Job Senior Director, Enterprise Architecture, Enterprise Transformation Services
Industry Computer Software
Experience
HCL America, Inc. April 2014 - Present
Enterprise Architecture Consultant July 2013 - March 2014
TeleTech January 2010 - June 2013
Intermountain Healthcare June 2009 - January 2010
Oracle Corporation January 2006 - April 2009
BEA Systems January 2006 - June 2008
Sprint Nextel, Gambro Healthcare, iGate Mastech, Computer Enterprises Inc. & HTC Inc. 2004 - 2006
Wipro Technologies 2000 - 2004
Mphasis 1999 - 2000
Hindustan Aeronautics Limited 1996 - 1998
Skills
Enterprise Architecture, Governance, Solution Architecture, TOGAF, SOA, Software Project..., IT Strategy, Master Data Management, Cloud Computing, System Architecture, Patterns, Integration, Requirements Analysis, Software Development, Architecture, RUP, Scrum, Business Management, Middleware, Application Architecture, Software Engineering, Application Development, ITIL, B2B Integration, REST, PMBOK, SOA Governance, Program Management, Big Data, Social Media, NoSQL, Android, Play Framework, Scala, Agile Methodologies, Management, Enterprise Software, Design Patterns, B2B, Weblogic, Oracle SOA Suite, Information Technology, Spring, SDLC, Vendor Management, Architectures, .NET, Spring Framework, Consulting
Education
University of Calicut
Masters, Computer Science and Applications
University of Calicut
Bachelors, Physics
HCL America, Inc. April 2014 - Present
Enterprise Architecture Consultant July 2013 - March 2014
TeleTech January 2010 - June 2013
Intermountain Healthcare June 2009 - January 2010
Oracle Corporation January 2006 - April 2009
BEA Systems January 2006 - June 2008
Sprint Nextel, Gambro Healthcare, iGate Mastech, Computer Enterprises Inc. & HTC Inc. 2004 - 2006
Wipro Technologies 2000 - 2004
Mphasis 1999 - 2000
Hindustan Aeronautics Limited 1996 - 1998
Skills
Enterprise Architecture, Governance, Solution Architecture, TOGAF, SOA, Software Project..., IT Strategy, Master Data Management, Cloud Computing, System Architecture, Patterns, Integration, Requirements Analysis, Software Development, Architecture, RUP, Scrum, Business Management, Middleware, Application Architecture, Software Engineering, Application Development, ITIL, B2B Integration, REST, PMBOK, SOA Governance, Program Management, Big Data, Social Media, NoSQL, Android, Play Framework, Scala, Agile Methodologies, Management, Enterprise Software, Design Patterns, B2B, Weblogic, Oracle SOA Suite, Information Technology, Spring, SDLC, Vendor Management, Architectures, .NET, Spring Framework, Consulting
Education
University of Calicut
Masters, Computer Science and Applications
University of Calicut
Bachelors, Physics
Tracey McKee's TeleTech Experience July 2004 - December 2007
Job Director, Global Rewards & Recognition at Western Union
Industry Financial Services
Experience
Western Union July 2013 - Present
Arrow Electronics July 2010 - July 2013
Arrow Electronics January 2008 - July 2010
TeleTech July 2004 - December 2007
Echostar October 2003 - July 2004
tw telecom, inc. (Previously Time Warner Telecom) September 2000 - October 2003
Skills
Deferred Compensation, Executive Pay, Incentive Programs, Performance Management, HRIS, Compensation & Benefit, Oracle, PeopleSoft, Employee Benefits, Human Resources, Movex, Job Evaluation, Employee Relations, Personnel Management, Talent Management, Onboarding, Talent Acquisition, Salary, Job Analysis, Employee Engagement, Payroll, Compensation Structures, Succession Planning, Strategy, Workforce Planning, Job Descriptions, Organizational Design, Leadership, Benefits Administration, Workday, HR Policies, Performance Appraisal, Management, Applicant Tracking..., HR Transformation, Labor Relations, Organizational..., HR Consulting, Expatriate Management, Sales Compensation, Market Pricing, Temporary Placement, FMLA, Compensation & Benefits
Education
University of Colorado Boulder - Leeds School of Business 2010 — 2010
50 for Colorado Class of 2010
University of Phoenix 2001 — 2003
Bachelors Degree, Business Management
University of Phoenix 2000 — 2001
Certification, Project Management
Western Union July 2013 - Present
Arrow Electronics July 2010 - July 2013
Arrow Electronics January 2008 - July 2010
TeleTech July 2004 - December 2007
Echostar October 2003 - July 2004
tw telecom, inc. (Previously Time Warner Telecom) September 2000 - October 2003
Skills
Deferred Compensation, Executive Pay, Incentive Programs, Performance Management, HRIS, Compensation & Benefit, Oracle, PeopleSoft, Employee Benefits, Human Resources, Movex, Job Evaluation, Employee Relations, Personnel Management, Talent Management, Onboarding, Talent Acquisition, Salary, Job Analysis, Employee Engagement, Payroll, Compensation Structures, Succession Planning, Strategy, Workforce Planning, Job Descriptions, Organizational Design, Leadership, Benefits Administration, Workday, HR Policies, Performance Appraisal, Management, Applicant Tracking..., HR Transformation, Labor Relations, Organizational..., HR Consulting, Expatriate Management, Sales Compensation, Market Pricing, Temporary Placement, FMLA, Compensation & Benefits
Education
University of Colorado Boulder - Leeds School of Business 2010 — 2010
50 for Colorado Class of 2010
University of Phoenix 2001 — 2003
Bachelors Degree, Business Management
University of Phoenix 2000 — 2001
Certification, Project Management
Kris Waheed's TeleTech Experience January 2012 - March 2013
Job Senior Financial Analyst at Covidien
Industry Medical Devices
Experience
Covidien October 2013 - Present
APAC 2009 - Present
TeleTech January 2012 - March 2013
Amgen 1997 - 2011
Amgen 2007 - 2009
Amgen 2001 - 2007
Amgen 1997 - 2001
Skills
Cross-functional Team..., Quality Assurance, Leadership, Management, Analysis, Program Management, Analytics, Compliance, PMP, Quality Control, R&D, Volunteer Management, Youth Development, Youth Mentoring, Corporate Finance, Project Management, Finance
Education
University of Colorado at Denver
MBA
University of Colorado at Boulder
BA, Molecular Cellular Developmental Biology
University of Colorado at Denver
MS, Finance
Covidien October 2013 - Present
APAC 2009 - Present
TeleTech January 2012 - March 2013
Amgen 1997 - 2011
Amgen 2007 - 2009
Amgen 2001 - 2007
Amgen 1997 - 2001
Skills
Cross-functional Team..., Quality Assurance, Leadership, Management, Analysis, Program Management, Analytics, Compliance, PMP, Quality Control, R&D, Volunteer Management, Youth Development, Youth Mentoring, Corporate Finance, Project Management, Finance
Education
University of Colorado at Denver
MBA
University of Colorado at Boulder
BA, Molecular Cellular Developmental Biology
University of Colorado at Denver
MS, Finance
Ignacio Cerrato's TeleTech Experience July 2008 - July 2009
Job IT Consultant at InterAmerican Development Bank
Industry Information Technology and Services
Experience
Inter-American Development Bank February 2012 - Present
Network Solutions April 2009 - March 2012
Free lance (self employed) January 2009 - December 2010
Omilen IT Solutions February 2009 - September 2010
TeleTech July 2008 - July 2009
Teletech Argentina S.A. 2008 - July 2009
Beyond Patagonia May 2007 - July 2008
Beyond IT 2007 - July 2008
Skills
Agile Methodologies, HTML, Scrum, MySQL, jQuery, AJAX, C#, MVC, Oracle, Microsoft SQL Server, iPhone Application..., Apache, UML, Software Development, PHP, Web Services
Education
University of Buenos Aires 2013 — 2015
Master in Industrial Direction Engineering, Master
University of Buenos Aires 2000 — 2013
System Engineering, Bachelor
Inter-American Development Bank February 2012 - Present
Network Solutions April 2009 - March 2012
Free lance (self employed) January 2009 - December 2010
Omilen IT Solutions February 2009 - September 2010
TeleTech July 2008 - July 2009
Teletech Argentina S.A. 2008 - July 2009
Beyond Patagonia May 2007 - July 2008
Beyond IT 2007 - July 2008
Skills
Agile Methodologies, HTML, Scrum, MySQL, jQuery, AJAX, C#, MVC, Oracle, Microsoft SQL Server, iPhone Application..., Apache, UML, Software Development, PHP, Web Services
Education
University of Buenos Aires 2013 — 2015
Master in Industrial Direction Engineering, Master
University of Buenos Aires 2000 — 2013
System Engineering, Bachelor
Lydia Homan's TeleTech Experience February 2013 - February 2015
Job Director of Customer Success at CommercialTribe
Industry Computer Software
Experience
CommercialTribe February 2015 - Present
TeleTech February 2013 - February 2015
Zilla February 2012 - February 2013
HCL Engineering & Surveying, LLC October 2010 - February 2012
S.A. Miro, Inc. July 2005 - November 2008
Skills
Leadership, Concrete, Civil Engineering, Strategy, Project Management, Management, Program Management, Structural Engineering, Strategic Planning, Cross-functional Team..., Construction, Steel Design
Education
University of Colorado Denver 2009 — 2010
MBA
University of Colorado Boulder 2003 — 2005
M.S., Civil Engineering w/ emphasis in Structures
University of Iowa 1998 — 2003
B.S., Civil Engineering w/ emphasis in Structures
CommercialTribe February 2015 - Present
TeleTech February 2013 - February 2015
Zilla February 2012 - February 2013
HCL Engineering & Surveying, LLC October 2010 - February 2012
S.A. Miro, Inc. July 2005 - November 2008
Skills
Leadership, Concrete, Civil Engineering, Strategy, Project Management, Management, Program Management, Structural Engineering, Strategic Planning, Cross-functional Team..., Construction, Steel Design
Education
University of Colorado Denver 2009 — 2010
MBA
University of Colorado Boulder 2003 — 2005
M.S., Civil Engineering w/ emphasis in Structures
University of Iowa 1998 — 2003
B.S., Civil Engineering w/ emphasis in Structures
Kenyetta Edwards's TeleTech Experience July 2002 - September 2008
Job APC Specialist at Ferguson Enterprises
Industry Consumer Services
Experience
Ferguson Enterprises October 2009 - Present
TeleTech July 2002 - September 2008
West Corporation 1997 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Sales, Inventory Management, Outlook, Telephone Skills, Microsoft Office, Call Centers, Microsoft Word, Account Management, Microsoft Excel, PowerPoint, 10 Key, Time Management, Retail, Technical Support, Adobe Acrobat, Customer Retention, Troubleshooting, Inventory Control
Education
University of Central Oklahoma 1991 — 1996
Bachelor of Arts, Graphic Design
Ferguson Enterprises October 2009 - Present
TeleTech July 2002 - September 2008
West Corporation 1997 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Sales, Inventory Management, Outlook, Telephone Skills, Microsoft Office, Call Centers, Microsoft Word, Account Management, Microsoft Excel, PowerPoint, 10 Key, Time Management, Retail, Technical Support, Adobe Acrobat, Customer Retention, Troubleshooting, Inventory Control
Education
University of Central Oklahoma 1991 — 1996
Bachelor of Arts, Graphic Design
Glenn Tanabe's TeleTech Experience September 1998 - December 1999
Job PMP, Sr Systems Engineer at Raytheon
Industry Aviation & Aerospace
Experience
Raytheon November 2006 - Present
ARINC Incorporated April 2001 - November 2006
U S WEST December 1999 - March 2001
TeleTech September 1998 - December 1999
ARINC Incorporated May 1995 - September 1998
Skills
Large Systems..., Systems Engineering, Engineering Management, Aerospace, Testing, Earned Value Management, Program Management, Engineering, Security Clearance, DoD, Systems Analysis, Process Management, Management
Education
University of Colorado Boulder 1991 — 1995
BS, Aerospace Engineering
Raytheon November 2006 - Present
ARINC Incorporated April 2001 - November 2006
U S WEST December 1999 - March 2001
TeleTech September 1998 - December 1999
ARINC Incorporated May 1995 - September 1998
Skills
Large Systems..., Systems Engineering, Engineering Management, Aerospace, Testing, Earned Value Management, Program Management, Engineering, Security Clearance, DoD, Systems Analysis, Process Management, Management
Education
University of Colorado Boulder 1991 — 1995
BS, Aerospace Engineering
Julie Beacom's TeleTech Experience March 2008 - October 2008
Job Director, Learning and Performance at ViaSat Inc.
Industry Consumer Services
Experience
ViaSat Inc. November 2008 - Present
TeleTech March 2008 - October 2008
Sprint January 2003 - March 2008
TeleTech February 2002 - January 2003
Nextel October 2000 - April 2001
Primestar, Inc. April 1996 - May 1999
Skills
Employee Development..., Training Design and..., Strategic Planning, Change Management, Relationship Building &..., Business Process..., Project Team Management, Learning Management and...
Education
University of Colorado Boulder 1980 — 1984
BS, Physical Science
ViaSat Inc. November 2008 - Present
TeleTech March 2008 - October 2008
Sprint January 2003 - March 2008
TeleTech February 2002 - January 2003
Nextel October 2000 - April 2001
Primestar, Inc. April 1996 - May 1999
Skills
Employee Development..., Training Design and..., Strategic Planning, Change Management, Relationship Building &..., Business Process..., Project Team Management, Learning Management and...
Education
University of Colorado Boulder 1980 — 1984
BS, Physical Science
Tiffany Briseño's TeleTech Experience November 2005 - February 2014
Job Hyperion Systems Administrator at Summit Materials
Industry Financial Services
Experience
Summit Materials March 2015 - Present
Summit Materials March 2014 - February 2015
TeleTech November 2005 - February 2014
Agilent Technologies August 2005 - October 2005
INROADS 2002 - 2005
Agilent Technologies May 2004 - August 2004
Agilent Technologies May 2002 - August 2003
Skills
Essbase, Hyperion Planning, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Reporting, Process Improvement, Oracle E-Business Suite, Microsoft Office, Business Intelligence, Accounting, Databases, Invoicing, Business Analysis, Finance, Hyperion Enterprise, Hyperion
Education
University of Colorado Colorado Springs 2001 — 2005
BS, International Business
University of Colorado Colorado Springs 2001 — 2005
BS, Finance
Summit Materials March 2015 - Present
Summit Materials March 2014 - February 2015
TeleTech November 2005 - February 2014
Agilent Technologies August 2005 - October 2005
INROADS 2002 - 2005
Agilent Technologies May 2004 - August 2004
Agilent Technologies May 2002 - August 2003
Skills
Essbase, Hyperion Planning, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Reporting, Process Improvement, Oracle E-Business Suite, Microsoft Office, Business Intelligence, Accounting, Databases, Invoicing, Business Analysis, Finance, Hyperion Enterprise, Hyperion
Education
University of Colorado Colorado Springs 2001 — 2005
BS, International Business
University of Colorado Colorado Springs 2001 — 2005
BS, Finance
Greg Mason's TeleTech Experience June 2011 - March 2012
Job Performance Consultant
Industry Broadcast Media
Experience
DIRECTV May 2012 - Present
TeleTech June 2011 - March 2012
TeleTech March 2009 - June 2011
Colorado Heights University January 2008 - March 2009
Peace Corps September 2005 - November 2007
Emily Griffith Technical College (Formerly Emily Griffith Opportunity School) July 2003 - December 2004
Progressive Technologies Group March 2001 - July 2003
General Dynamics - WTS April 2000 - January 2001
Skills
Instructional Design, Training, Performance Management, Program Management, Curriculum Design, E-Learning, Coaching, Leadership, Leadership Development, Blended Learning, Performance Improvement, Strategy, Project Management, Talent Management, Training Delivery, Business Process..., Learning Management, Intercultural..., Call Centers, Process Improvement, Organizational..., Business Analysis, Management, Onboarding, ADDIE, Soft Skills, Needs Analysis, Learning Management..., Performance Consulting, Organizational..., Employee Engagement, Talent Acquisition, Captivate, Adult Education, Customer Experience
Education
University of Colorado at Denver 2008 — 2011
Master of Arts (MA), Information and Learning Technologies
University of Colorado at Boulder
Bachelor of Arts (BA), International Affairs
DIRECTV May 2012 - Present
TeleTech June 2011 - March 2012
TeleTech March 2009 - June 2011
Colorado Heights University January 2008 - March 2009
Peace Corps September 2005 - November 2007
Emily Griffith Technical College (Formerly Emily Griffith Opportunity School) July 2003 - December 2004
Progressive Technologies Group March 2001 - July 2003
General Dynamics - WTS April 2000 - January 2001
Skills
Instructional Design, Training, Performance Management, Program Management, Curriculum Design, E-Learning, Coaching, Leadership, Leadership Development, Blended Learning, Performance Improvement, Strategy, Project Management, Talent Management, Training Delivery, Business Process..., Learning Management, Intercultural..., Call Centers, Process Improvement, Organizational..., Business Analysis, Management, Onboarding, ADDIE, Soft Skills, Needs Analysis, Learning Management..., Performance Consulting, Organizational..., Employee Engagement, Talent Acquisition, Captivate, Adult Education, Customer Experience
Education
University of Colorado at Denver 2008 — 2011
Master of Arts (MA), Information and Learning Technologies
University of Colorado at Boulder
Bachelor of Arts (BA), International Affairs
Keith Pelletier's TeleTech Experience August 2004 - January 2006
Job Principal Architect (UX) at EMC
Industry Computer Software
Experience
EMC February 2013 - Present
Seahorse Bioscience May 2011 - February 2013
Marella Promotion Research November 2009 - January 2011
Deep Media May 2009 - January 2010
eLumindata September 2008 - May 2009
eLumindata February 2007 - May 2009
Statera January 2006 - January 2007
TeleTech August 2004 - January 2006
Skills
C#, User Experience, WPF, Silverlight, RIA, Interactive Development, Web Development, User Interface, Interaction Design, JavaScript, .NET, HTML, User Interface Design, Agile, jQuery, XML, CSS, AJAX
Education
University of California, Los Angeles 1991 — 1993
B.A., English
EMC February 2013 - Present
Seahorse Bioscience May 2011 - February 2013
Marella Promotion Research November 2009 - January 2011
Deep Media May 2009 - January 2010
eLumindata September 2008 - May 2009
eLumindata February 2007 - May 2009
Statera January 2006 - January 2007
TeleTech August 2004 - January 2006
Skills
C#, User Experience, WPF, Silverlight, RIA, Interactive Development, Web Development, User Interface, Interaction Design, JavaScript, .NET, HTML, User Interface Design, Agile, jQuery, XML, CSS, AJAX
Education
University of California, Los Angeles 1991 — 1993
B.A., English
Joshua Godinez's TeleTech Experience 1987 - 2001
Job Business Operations Analyst at Intuit
Industry Computer Software
Experience
Intuit August 2015 - Present
Intuit September 2009 - July 2015
JD Power and Associates January 2001 - January 2009
TeleTech 1987 - 2001
Skills
Time Management, Programming, Business Analysis, E-commerce, Microsoft Office, Data Entry, Leadership, Salesforce.com, CRM, Management, Access, Data Analysis, Training, Customer Service, Call Centers, Technical Support, Social Media, Microsoft Excel, Microsoft Word, Visual Basic, VBA, Project Management, Marketing Research, Analysis, Customer Experience, Team Building, SQL, SaaS, Market Research, Process Improvement, PowerPoint, Cross-functional Team..., Vendor Management, Team Leadership, Analytics, Customer Satisfaction, Customer Retention, Quality Assurance
Education
University of California, San Diego 1986 — 1987
N/A, N/A
Intuit August 2015 - Present
Intuit September 2009 - July 2015
JD Power and Associates January 2001 - January 2009
TeleTech 1987 - 2001
Skills
Time Management, Programming, Business Analysis, E-commerce, Microsoft Office, Data Entry, Leadership, Salesforce.com, CRM, Management, Access, Data Analysis, Training, Customer Service, Call Centers, Technical Support, Social Media, Microsoft Excel, Microsoft Word, Visual Basic, VBA, Project Management, Marketing Research, Analysis, Customer Experience, Team Building, SQL, SaaS, Market Research, Process Improvement, PowerPoint, Cross-functional Team..., Vendor Management, Team Leadership, Analytics, Customer Satisfaction, Customer Retention, Quality Assurance
Education
University of California, San Diego 1986 — 1987
N/A, N/A
Vicki Hirsch's TeleTech Experience April 2003 - Present
Job Marketing | Proofreader / Editor
Industry Outsourcing/Offshoring
Experience
TeleTech April 2003 - Present
AT&T 1998 - February 2003
CSG International 1996 - 1998
Levine Fricke, Inc. 1990 - 1996
Skills
Editing, Customer Experience, Social Media, Call Center, Marketing Communications, Lead Generation, Account Management, Copywriting, Corporate Communications, Customer Satisfaction, Customer Service, Digital Marketing, Email Marketing, Inbound Marketing, Internal Communications, Proofreading, Vendor Management
Education
University of California, Berkeley
B.A., English
TeleTech April 2003 - Present
AT&T 1998 - February 2003
CSG International 1996 - 1998
Levine Fricke, Inc. 1990 - 1996
Skills
Editing, Customer Experience, Social Media, Call Center, Marketing Communications, Lead Generation, Account Management, Copywriting, Corporate Communications, Customer Satisfaction, Customer Service, Digital Marketing, Email Marketing, Inbound Marketing, Internal Communications, Proofreading, Vendor Management
Education
University of California, Berkeley
B.A., English
Deanne Lowe-Cornelius's TeleTech Experience December 2011 - October 2012
Job Senior Business Analyst at Ping Identity
Industry Information Technology and Services
Experience
Ping Identity August 2014 - Present
Sierra-Cedar February 2014 - August 2014
CedarCrestone November 2012 - January 2014
TeleTech December 2011 - October 2012
TeleTech July 2009 - December 2011
Sprint Nextel February 2007 - May 2008
Sprint Nextel July 2004 - February 2007
Skills
Communication, Business Requirements, Project Scope..., Use Case Analysis, Functional..., Functional Design, Performance Management..., Business Analysis, User Acceptance Testing, Written Communication, Performance Management, SDLC, Training, Business Process, Scrum, Analysis, Process Improvement, Business Process Design, Requirements Analysis, Testing, Business Process..., Software Project..., Visio, Business Intelligence, Software Documentation, Vendor Management, Agile Project Management, Integration, Agile Methodologies, PMP, SharePoint, PMO, CRM
Education
University of Colorado Denver 1992 — 1995
BA
Ping Identity August 2014 - Present
Sierra-Cedar February 2014 - August 2014
CedarCrestone November 2012 - January 2014
TeleTech December 2011 - October 2012
TeleTech July 2009 - December 2011
Sprint Nextel February 2007 - May 2008
Sprint Nextel July 2004 - February 2007
Skills
Communication, Business Requirements, Project Scope..., Use Case Analysis, Functional..., Functional Design, Performance Management..., Business Analysis, User Acceptance Testing, Written Communication, Performance Management, SDLC, Training, Business Process, Scrum, Analysis, Process Improvement, Business Process Design, Requirements Analysis, Testing, Business Process..., Software Project..., Visio, Business Intelligence, Software Documentation, Vendor Management, Agile Project Management, Integration, Agile Methodologies, PMP, SharePoint, PMO, CRM
Education
University of Colorado Denver 1992 — 1995
BA
Darren Carson's TeleTech Experience 1994 - 2005
Job Customer Service Manager at Albion Global Inc.
Industry Outsourcing/Offshoring
Experience
Albion Global Inc. March 2015 - Present
Zoombak, LLC (Liberty Media) April 2008 - August 2012
Sight-Sound Theaters February 2006 - February 2009
Habitat for Humanity October 2005 - February 2006
TeleTech 1994 - 2005
Skills
Training, Recruiting, Leadership, Call Center, Team Building, Analysis, Budgets, Call Centers, Coaching, Customer Service, Human Resources, Management, Quality Assurance, Sales, Teamwork, Time Management, Vendor Management, Outsourcing, B2B
Education
University of Colorado Denver 1988 — 1991
AA, Business
East High 1983 — 1987
Albion Global Inc. March 2015 - Present
Zoombak, LLC (Liberty Media) April 2008 - August 2012
Sight-Sound Theaters February 2006 - February 2009
Habitat for Humanity October 2005 - February 2006
TeleTech 1994 - 2005
Skills
Training, Recruiting, Leadership, Call Center, Team Building, Analysis, Budgets, Call Centers, Coaching, Customer Service, Human Resources, Management, Quality Assurance, Sales, Teamwork, Time Management, Vendor Management, Outsourcing, B2B
Education
University of Colorado Denver 1988 — 1991
AA, Business
East High 1983 — 1987
Adam Calderon's TeleTech Experience January 1996 - March 1997
Job
Industry Telecommunications
Experience
Ticketmaster Entertainment March 2009 - Present
Verizon Business March 2000 - March 2009
Protocol/Canicom April 1997 - May 2000
Charles Schwab May 1998 - January 2000
TeleTech January 1996 - March 1997
Skills
Billing, Strategic Planning, Accounting, Purchasing, Provisioning, Budget Management, Capital Budgeting, Budget Forecast, Telecom Expense..., Credit Risk, Contract Management, Contract Negotiation, Settlements, Budget Preparation, Forecasting, Accounts Receivable, Process Improvement, Invoicing, Budgets, Call Centers, Customer Satisfaction, Customer Service, Analysis, Telecommunications, Integration, Account Reconciliation, Software Documentation, Team Leadership, Management, Microsoft Excel, Business Analysis, Team Building, Outsourcing, Operations Management, Vendor Management, Networking, Leadership, Account Management, Troubleshooting, Training, VoIP, Microsoft Office, Wireless
Education
University of Colorado Boulder 1993 — 1998
Ticketmaster Entertainment March 2009 - Present
Verizon Business March 2000 - March 2009
Protocol/Canicom April 1997 - May 2000
Charles Schwab May 1998 - January 2000
TeleTech January 1996 - March 1997
Skills
Billing, Strategic Planning, Accounting, Purchasing, Provisioning, Budget Management, Capital Budgeting, Budget Forecast, Telecom Expense..., Credit Risk, Contract Management, Contract Negotiation, Settlements, Budget Preparation, Forecasting, Accounts Receivable, Process Improvement, Invoicing, Budgets, Call Centers, Customer Satisfaction, Customer Service, Analysis, Telecommunications, Integration, Account Reconciliation, Software Documentation, Team Leadership, Management, Microsoft Excel, Business Analysis, Team Building, Outsourcing, Operations Management, Vendor Management, Networking, Leadership, Account Management, Troubleshooting, Training, VoIP, Microsoft Office, Wireless
Education
University of Colorado Boulder 1993 — 1998
Evan Biagi's TeleTech Experience 1997 - 1997
Job VP of Colorado Operations at Visionary Communications
Industry Information Technology and Services
Experience
Visionary Communications / Mammoth Networks June 2014 - Present
ResortInternet April 2013 - June 2014
Resort Broadband, LLC 2001 - April 2013
Computer Support Guys 2001 - 2003
ID Edge 1997 - 2001
TeleTech 1997 - 1997
Skills
Wireless, Troubleshooting, Telecommunications, Network Design, Network Administration, Wireless Networking, Managed Services, Technical Support, Business Development, Broadband, Sales, Cisco Technologies, Operations Management, VoIP, Windows Server, MPLS, Fiber Optics, Linux, Data Center, Networking, Cloud Computing, Network Security, Mobile Devices, RF
Education
University of Colorado Boulder - Leeds School of Business 1995 — 2000
Information Systems
Visionary Communications / Mammoth Networks June 2014 - Present
ResortInternet April 2013 - June 2014
Resort Broadband, LLC 2001 - April 2013
Computer Support Guys 2001 - 2003
ID Edge 1997 - 2001
TeleTech 1997 - 1997
Skills
Wireless, Troubleshooting, Telecommunications, Network Design, Network Administration, Wireless Networking, Managed Services, Technical Support, Business Development, Broadband, Sales, Cisco Technologies, Operations Management, VoIP, Windows Server, MPLS, Fiber Optics, Linux, Data Center, Networking, Cloud Computing, Network Security, Mobile Devices, RF
Education
University of Colorado Boulder - Leeds School of Business 1995 — 2000
Information Systems
Beth Hardt's TeleTech Experience June 2009 - January 2014
Job Business Planning
Industry Telecommunications
Experience
Charter Communications January 2014 - Present
TeleTech June 2009 - January 2014
Crocs October 2006 - March 2008
TRG Cardiovascular September 2005 - September 2006
Specialized Loan Servicing September 2004 - September 2005
Skills
Investor Relations, Financial Modeling, Financial Analysis, Business Strategy, Competitive Analysis, Financial Forecasting, Project Planning, Variance Analysis, Valuation, Due Diligence, Accounting, Management, Finance, Process Improvement, Vendor Management, Strategy, Leadership, Forecasting, CRM, Analysis
Education
University of Denver - Daniels College of Business 2008 — 2009
Masters, Finance
University of Colorado Boulder - Leeds School of Business 2000 — 2004
Bachelors, Finance, Economics
Charter Communications January 2014 - Present
TeleTech June 2009 - January 2014
Crocs October 2006 - March 2008
TRG Cardiovascular September 2005 - September 2006
Specialized Loan Servicing September 2004 - September 2005
Skills
Investor Relations, Financial Modeling, Financial Analysis, Business Strategy, Competitive Analysis, Financial Forecasting, Project Planning, Variance Analysis, Valuation, Due Diligence, Accounting, Management, Finance, Process Improvement, Vendor Management, Strategy, Leadership, Forecasting, CRM, Analysis
Education
University of Denver - Daniels College of Business 2008 — 2009
Masters, Finance
University of Colorado Boulder - Leeds School of Business 2000 — 2004
Bachelors, Finance, Economics
Carol Calvert's TeleTech Experience 2000 - 2005
Job Communications Leader
Industry Public Relations and Communications
Experience
Dish Network September 2014 - Present
Dish Network July 2013 - September 2014
IABC 2003 - 2006
TeleTech 2000 - 2005
Nextel Communications 2000 - 2003
DIRECTV 1998 - 2000
Skills
Call Centers, Communication Training, Corporate Communications, Crisis Communications, Crisis Management, Cross-functional Team..., Customer Service, Employee Engagement, Event Planning, Internal Communications, Leadership, Management, Marketing Communications, Media Relations, Microsoft Office, Newsletters, Press Releases, Process Improvement, Program Management, Project Management, Public Relations, Social Media Marketing, Strategic Communications, Strategic Partnerships, Strategy, Team Building, Team Leadership, Thought Leadership, Vendor Management
Education
University of Colorado at Boulder
Bachelor of Arts, International Relations
University of Denver
Applied Communication, Technical Communication
Dish Network September 2014 - Present
Dish Network July 2013 - September 2014
IABC 2003 - 2006
TeleTech 2000 - 2005
Nextel Communications 2000 - 2003
DIRECTV 1998 - 2000
Skills
Call Centers, Communication Training, Corporate Communications, Crisis Communications, Crisis Management, Cross-functional Team..., Customer Service, Employee Engagement, Event Planning, Internal Communications, Leadership, Management, Marketing Communications, Media Relations, Microsoft Office, Newsletters, Press Releases, Process Improvement, Program Management, Project Management, Public Relations, Social Media Marketing, Strategic Communications, Strategic Partnerships, Strategy, Team Building, Team Leadership, Thought Leadership, Vendor Management
Education
University of Colorado at Boulder
Bachelor of Arts, International Relations
University of Denver
Applied Communication, Technical Communication
Raymond French's TeleTech Experience January 1997 - October 1999
Job Territory Manager at Illumination Systems
Industry Management Consulting
Experience
Illumination Systems February 2011 - Present
Cross-Rhodes, LLC March 2008 - June 2011
Dore Achievement Centers July 2007 - March 2008
Alva Learning Systems November 1999 - March 2006
TeleTech January 1997 - October 1999
Skills
Strategic Partnerships, Mergers, Start-ups, Manufacturing, SaaS, Sales Management, Sales Operations, International Business, Cross-functional Team..., Business Process, Financial Services, Strategy, Management Consulting, Competitive Analysis, Executive Management, Telecommunications, Analysis, Marketing, Marketing Strategy, Mergers & Acquisitions, Team Building, Product Development, Consulting, Instructional Design, E-Learning, New Business Development, Business Strategy, Business Development, Product Management, Strategic Planning, Business Planning, P&L Management, Business Process..., Outsourcing, CRM, Professional Services
Education
University of Colorado Boulder 1988 — 1992
Business
Illumination Systems February 2011 - Present
Cross-Rhodes, LLC March 2008 - June 2011
Dore Achievement Centers July 2007 - March 2008
Alva Learning Systems November 1999 - March 2006
TeleTech January 1997 - October 1999
Skills
Strategic Partnerships, Mergers, Start-ups, Manufacturing, SaaS, Sales Management, Sales Operations, International Business, Cross-functional Team..., Business Process, Financial Services, Strategy, Management Consulting, Competitive Analysis, Executive Management, Telecommunications, Analysis, Marketing, Marketing Strategy, Mergers & Acquisitions, Team Building, Product Development, Consulting, Instructional Design, E-Learning, New Business Development, Business Strategy, Business Development, Product Management, Strategic Planning, Business Planning, P&L Management, Business Process..., Outsourcing, CRM, Professional Services
Education
University of Colorado Boulder 1988 — 1992
Business
Jennifer Mullins's TeleTech Experience 2001 - 2003
Job General Counsel at Safeguard World International
Industry Human Resources
Experience
SafeGuard World International May 2012 - Present
Aon Hewitt February 2010 - April 2012
AOL July 2007 - February 2010
Echostar Satellite Services L.L.C. July 2003 - July 2007
TeleTech 2001 - 2003
Qwest Communications 2000 - 2001
Skills
Intellectual Property, Contract Negotiation, Contract Management, Licensing, Negotiation, Analysis, Strategic Partnerships, Telecommunications, Project Management, Employment Law, Team Leadership, Strategic Planning, Corporate Law, Mergers, Finance, BPO, Business Development, New Business Development, Management, Corporate Governance, Mergers & Acquisitions, Legal Assistance, Software Licensing, Outsourcing, Privacy Law, Legal Writing, Commercial Litigation, Start-ups, Litigation, Legal Research, Joint Ventures, Business Strategy
Education
University of Cincinnati College of Law 1997 — 2000
JD, Law
Western State Colorado University 1993 — 1997
B.A, Business & Political Science
SafeGuard World International May 2012 - Present
Aon Hewitt February 2010 - April 2012
AOL July 2007 - February 2010
Echostar Satellite Services L.L.C. July 2003 - July 2007
TeleTech 2001 - 2003
Qwest Communications 2000 - 2001
Skills
Intellectual Property, Contract Negotiation, Contract Management, Licensing, Negotiation, Analysis, Strategic Partnerships, Telecommunications, Project Management, Employment Law, Team Leadership, Strategic Planning, Corporate Law, Mergers, Finance, BPO, Business Development, New Business Development, Management, Corporate Governance, Mergers & Acquisitions, Legal Assistance, Software Licensing, Outsourcing, Privacy Law, Legal Writing, Commercial Litigation, Start-ups, Litigation, Legal Research, Joint Ventures, Business Strategy
Education
University of Cincinnati College of Law 1997 — 2000
JD, Law
Western State Colorado University 1993 — 1997
B.A, Business & Political Science
Mike Mehrtens, CPA's TeleTech Experience August 2008 - June 2014
Job Vice President of Finance & Controller at OmniTRAX
Industry Telecommunications
Experience
OmniTRAX July 2014 - Present
TeleTech August 2008 - June 2014
Activant Solutions (Eclipse) formerly Intuit - Eclipse August 2004 - August 2008
Qwest Communications October 2003 - August 2004
First Data Corporation December 2002 - October 2003
Rhythms November 1999 - November 2002
General Electric - Auto Warranty Services, Denver March 1997 - October 1999
Skills
Analysis, Six Sigma, Billing, Executive Management, Forecasting, Public Accounting, Pricing, Controller
Education
University of Colorado at Boulder 1989 — 1990
MBA, Accounting
Western State Colorado University 1981 — 1985
BA, Economics / Finance
OmniTRAX July 2014 - Present
TeleTech August 2008 - June 2014
Activant Solutions (Eclipse) formerly Intuit - Eclipse August 2004 - August 2008
Qwest Communications October 2003 - August 2004
First Data Corporation December 2002 - October 2003
Rhythms November 1999 - November 2002
General Electric - Auto Warranty Services, Denver March 1997 - October 1999
Skills
Analysis, Six Sigma, Billing, Executive Management, Forecasting, Public Accounting, Pricing, Controller
Education
University of Colorado at Boulder 1989 — 1990
MBA, Accounting
Western State Colorado University 1981 — 1985
BA, Economics / Finance
Amit Vaity's TeleTech Experience July 2011 - July 2013
Job Network Support Engineer at VISA
Industry Computer Networking
Experience
Visa July 2013 - Present
TeleTech July 2011 - July 2013
University of Colorado at Boulder December 2009 - June 2011
CMS Infosystems Pvt. Ltd. October 2007 - June 2009
Skills
RIP, OSPF, BGP, EIGRP, STP, VLAN, VTP, IPv6, Wireshark, IPSec, MPLS, Routing, RTSP, VPN, Network Security, Switching, Access Lists, Python, Routing Protocols, Switches, Cisco Technologies, Network Architecture
Education
University of Colorado Boulder 2009 — 2011
Masters, Interdisciplinary Telecommunications Program
K.J.Somaiya 2003 — 2007
B.E, Electronics and Telecommunications
Swami Vivekanand High School
Visa July 2013 - Present
TeleTech July 2011 - July 2013
University of Colorado at Boulder December 2009 - June 2011
CMS Infosystems Pvt. Ltd. October 2007 - June 2009
Skills
RIP, OSPF, BGP, EIGRP, STP, VLAN, VTP, IPv6, Wireshark, IPSec, MPLS, Routing, RTSP, VPN, Network Security, Switching, Access Lists, Python, Routing Protocols, Switches, Cisco Technologies, Network Architecture
Education
University of Colorado Boulder 2009 — 2011
Masters, Interdisciplinary Telecommunications Program
K.J.Somaiya 2003 — 2007
B.E, Electronics and Telecommunications
Swami Vivekanand High School
Todd Robbins's TeleTech Experience May 2004 - June 2007
Job Business Intelligence Developer at Colorado Housing and Finance Authority
Industry Financial Services
Experience
Colorado Housing and Finance Authority September 2007 - Present
TeleTech May 2004 - June 2007
Bancard, Inc. 1993 - 1996
Skills
Data Warehousing, Business Analysis, Microsoft SQL Server, Business Intelligence, Finance, SDLC, Vendor Management, Databases, Project Management, Software Project..., SharePoint, Risk Management, Analytics, Visio, Process Improvement, SQL, SSRS, Data Marts, Business Intelligence..., Banking, Software Documentation, Access, Integration
Education
University of California, San Diego 1986 — 1990
QEDS, Economics
Colorado Housing and Finance Authority September 2007 - Present
TeleTech May 2004 - June 2007
Bancard, Inc. 1993 - 1996
Skills
Data Warehousing, Business Analysis, Microsoft SQL Server, Business Intelligence, Finance, SDLC, Vendor Management, Databases, Project Management, Software Project..., SharePoint, Risk Management, Analytics, Visio, Process Improvement, SQL, SSRS, Data Marts, Business Intelligence..., Banking, Software Documentation, Access, Integration
Education
University of California, San Diego 1986 — 1990
QEDS, Economics
Kristin Embury's TeleTech Experience 1997 - 1999
Job Director, Customer Service at Netflix
Industry Outsourcing/Offshoring
Experience
Netflix April 2014 - Present
Stream Global Services March 1999 - April 2014
TeleTech 1997 - 1999
KAO Infosystems 1995 - 1997
Telespectrum 1989 - 1995
Skills
Customer Acquisition..., Global Business..., Key Account..., Global Strategy..., Call Centers, Outsourcing, Customer Experience, New Business Development, Strategy, Business Development, Account Management, CRM, Contract Negotiation, Process Improvement, Contact Centers, Customer Satisfaction, Call Center, Leadership, Team Management, Inbound Marketing, BPO, Sales Management, Management, Change Management, Operations Management, Service Delivery, Strategic Partnerships, Vendor Management, P&L Management, Enterprise Software, Performance Management, Salesforce.com, Team Leadership, Cloud Computing, Workforce Management, Customer Service, Telecommunications, Lead Generation, Sales Operations, SaaS, Sales, Team Building, Sla, Business Strategy, Sales Process, Strategic Planning, Cross-functional Team...
Education
University of California, Los Angeles 1981 — 1985
Bachelor's degree, English
Netflix April 2014 - Present
Stream Global Services March 1999 - April 2014
TeleTech 1997 - 1999
KAO Infosystems 1995 - 1997
Telespectrum 1989 - 1995
Skills
Customer Acquisition..., Global Business..., Key Account..., Global Strategy..., Call Centers, Outsourcing, Customer Experience, New Business Development, Strategy, Business Development, Account Management, CRM, Contract Negotiation, Process Improvement, Contact Centers, Customer Satisfaction, Call Center, Leadership, Team Management, Inbound Marketing, BPO, Sales Management, Management, Change Management, Operations Management, Service Delivery, Strategic Partnerships, Vendor Management, P&L Management, Enterprise Software, Performance Management, Salesforce.com, Team Leadership, Cloud Computing, Workforce Management, Customer Service, Telecommunications, Lead Generation, Sales Operations, SaaS, Sales, Team Building, Sla, Business Strategy, Sales Process, Strategic Planning, Cross-functional Team...
Education
University of California, Los Angeles 1981 — 1985
Bachelor's degree, English
Brian R. Briggs's TeleTech Experience February 2000 - October 2002
Job Executive Vice President Execution & Delivery
Industry Consumer Services
Experience
ACCENT Marketing February 2012 - Present
ACCENT Marketing April 2011 - February 2012
ACCENT Marketing March 2005 - April 2011
ACCENT Marketing September 2004 - March 2005
Aegis Limited February 2003 - August 2004
Aegis Limited October 2002 - February 2003
TeleTech February 2000 - October 2002
Afni October 1997 - February 2000
Sprint October 1996 - October 1997
Sprint April 1989 - October 1996
Skills
Call Centers, Operations Management, Outsourcing, Process Improvement, Start-ups, Team Building, Leadership, Performance Management, Quality Management, Change Management, Customer Satisfaction, Management, Sales, Customer Experience, Training, Human Resources, Vendor Management, Mergers & Acquisitions, CRM, Customer Retention, Team Leadership, Cross-functional Team..., Program Management, Account Management, Telecommunications, Customer Service, Strategic Planning, Strategy, Business Process..., BPO, Workforce Management, Coaching, Project Management, Business Development, Lead Generation, Team Management, Strategic Partnerships, Recruiting, Contact Centers, Analytics, Leadership Development, Enterprise Software, New Business Development, Executive Management, Sales Management, P&L Management, Professional Services, Sales Operations, Service Delivery, Customer Acquisition
Education
William Jewell College 1982 — 1986
Bachelor of Science (BS), Economics
University of Central Missouri 1981 — 1982
ACCENT Marketing February 2012 - Present
ACCENT Marketing April 2011 - February 2012
ACCENT Marketing March 2005 - April 2011
ACCENT Marketing September 2004 - March 2005
Aegis Limited February 2003 - August 2004
Aegis Limited October 2002 - February 2003
TeleTech February 2000 - October 2002
Afni October 1997 - February 2000
Sprint October 1996 - October 1997
Sprint April 1989 - October 1996
Skills
Call Centers, Operations Management, Outsourcing, Process Improvement, Start-ups, Team Building, Leadership, Performance Management, Quality Management, Change Management, Customer Satisfaction, Management, Sales, Customer Experience, Training, Human Resources, Vendor Management, Mergers & Acquisitions, CRM, Customer Retention, Team Leadership, Cross-functional Team..., Program Management, Account Management, Telecommunications, Customer Service, Strategic Planning, Strategy, Business Process..., BPO, Workforce Management, Coaching, Project Management, Business Development, Lead Generation, Team Management, Strategic Partnerships, Recruiting, Contact Centers, Analytics, Leadership Development, Enterprise Software, New Business Development, Executive Management, Sales Management, P&L Management, Professional Services, Sales Operations, Service Delivery, Customer Acquisition
Education
William Jewell College 1982 — 1986
Bachelor of Science (BS), Economics
University of Central Missouri 1981 — 1982
Lisa Bohni's TeleTech Experience December 2005 - June 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Protocol Global Solutions 2012 - 2012
TSC January 2011 - December 2011
Department of Commerce January 2010 - July 2010
Teletech December 2005 - June 2007
Skills
JavaScript, Windows, Troubleshooting, Web Services, System Administration, Web Design, SDLC, Microsoft Office, Access, Team Leadership, Project Management, SEO, Website Development, E-commerce, Microsoft Excel, SQL, Software Development, Call Centers, Time Management, Security
Education
El Camino College 1987 — 1989
Associate of Science (AS), Computer and Information Sciences, General
UC Irvine 1981 — 1985
Computer Information Systems
Protocol Global Solutions 2012 - 2012
TSC January 2011 - December 2011
Department of Commerce January 2010 - July 2010
Teletech December 2005 - June 2007
Skills
JavaScript, Windows, Troubleshooting, Web Services, System Administration, Web Design, SDLC, Microsoft Office, Access, Team Leadership, Project Management, SEO, Website Development, E-commerce, Microsoft Excel, SQL, Software Development, Call Centers, Time Management, Security
Education
El Camino College 1987 — 1989
Associate of Science (AS), Computer and Information Sciences, General
UC Irvine 1981 — 1985
Computer Information Systems
Rediate Eshetu's TeleTech Experience 2005 - 2008
Job Software Engineer at Oracle
Industry Computer Software
Experience
Oracle June 2013 - Present
SAIC June 2012 - June 2013
First Data Commercial Services June 2008 - June 2012
TeleTech 2005 - 2008
Skills
Software Development, Software Engineering, Linux, Eclipse, Python, Java, C, C++, Bash, MongoDB, ActiveMQ, Microsoft Office, JavaScript, HTML, OpenGL, WebGL, Hyperion HFM, Oracle, Unix, Perl, XML
Education
University of Colorado at Boulder 2010 — 2013
Master's degree, Computer Science
Oracle June 2013 - Present
SAIC June 2012 - June 2013
First Data Commercial Services June 2008 - June 2012
TeleTech 2005 - 2008
Skills
Software Development, Software Engineering, Linux, Eclipse, Python, Java, C, C++, Bash, MongoDB, ActiveMQ, Microsoft Office, JavaScript, HTML, OpenGL, WebGL, Hyperion HFM, Oracle, Unix, Perl, XML
Education
University of Colorado at Boulder 2010 — 2013
Master's degree, Computer Science
Brad Walcher's TeleTech Experience August 2011 - Present
Job Vice President of Internal Audit at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech August 2011 - Present
MoneyGram International January 2010 - August 2011
GCO Edcuation Loan Finding February 2007 - October 2009
Nelnet March 1992 - March 2007
Skills
CPA, CISA, CFE, CGMA, CITP, AML, SOX 404, IT Audit, Operational Audit, Compliance, Fraud Detection, Fraud Prevention, Certified Fraud Examiner, Auditing, Enterprise Risk..., Fraud, Financial Risk
Education
University of Colorado at Boulder 1976 — 1978
Bachelor of science in Business Administration, Accounting and Computer Science
TeleTech August 2011 - Present
MoneyGram International January 2010 - August 2011
GCO Edcuation Loan Finding February 2007 - October 2009
Nelnet March 1992 - March 2007
Skills
CPA, CISA, CFE, CGMA, CITP, AML, SOX 404, IT Audit, Operational Audit, Compliance, Fraud Detection, Fraud Prevention, Certified Fraud Examiner, Auditing, Enterprise Risk..., Fraud, Financial Risk
Education
University of Colorado at Boulder 1976 — 1978
Bachelor of science in Business Administration, Accounting and Computer Science
Amber Roddy's TeleTech Experience September 2003 - September 2004
Job Executive Assistant at Dish Network
Industry Telecommunications
Experience
Dish Network September 2004 - Present
TeleTech September 2003 - September 2004
NEXTEL July 2001 - August 2003
Skills
Administrative..., Visio, Outlook, Calendaring, Office Management, Customer Service, Spreadsheets, Data Entry, Telephone Skills, Office Administration, Calendars, Invoicing, Call Centers, Process Scheduler, Access, Microsoft Office, Microsoft Excel, System Administration, Adobe Acrobat, Travel Arrangements, Time Management, PowerPoint, Software Documentation
Education
University of Colorado at Denver 1998 — 2005
Bachelor of Arts (B.A.), Communication, General
Dish Network September 2004 - Present
TeleTech September 2003 - September 2004
NEXTEL July 2001 - August 2003
Skills
Administrative..., Visio, Outlook, Calendaring, Office Management, Customer Service, Spreadsheets, Data Entry, Telephone Skills, Office Administration, Calendars, Invoicing, Call Centers, Process Scheduler, Access, Microsoft Office, Microsoft Excel, System Administration, Adobe Acrobat, Travel Arrangements, Time Management, PowerPoint, Software Documentation
Education
University of Colorado at Denver 1998 — 2005
Bachelor of Arts (B.A.), Communication, General
David Simone's TeleTech Experience January 1997 - January 2005
Job Call Center Professional
Industry Telecommunications
Experience
Beachbody August 2012 - Present
Intuit March 2008 - June 2011
Electronic Clearing House February 2006 - March 2008
DS Waters June 2005 - November 2005
TeleTech January 1997 - January 2005
Skills
Aspect eWFM, Aspect RTA, Avaya CentreVu..., Avaya Site..., Forecasting, Scheduling, Real Time Monitoring, Report Writing, Call Center, Coaching, Supervising, Workforce Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Call Centers, Process Scheduler
Education
University of California, Los Angeles 1984 — 1989
Bachelor of Arts (B.A.), Political Science
Beachbody August 2012 - Present
Intuit March 2008 - June 2011
Electronic Clearing House February 2006 - March 2008
DS Waters June 2005 - November 2005
TeleTech January 1997 - January 2005
Skills
Aspect eWFM, Aspect RTA, Avaya CentreVu..., Avaya Site..., Forecasting, Scheduling, Real Time Monitoring, Report Writing, Call Center, Coaching, Supervising, Workforce Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Call Centers, Process Scheduler
Education
University of California, Los Angeles 1984 — 1989
Bachelor of Arts (B.A.), Political Science
Jon Haloin's TeleTech Experience April 2014 - Present
Job Environmental Services Professional
Industry Environmental Services
Experience
TeleTech April 2014 - Present
TeleTech March 2013 - April 2014
The Home Depot November 2010 - May 2013
Ottertail Environmental Inc. May 2012 - September 2012
Education
University of California, Davis
Master of Science (MS), Population Biology
University of Colorado at Boulder
Bachelor of Arts (B.A.), Ecology and Evolutionary Biology
TeleTech April 2014 - Present
TeleTech March 2013 - April 2014
The Home Depot November 2010 - May 2013
Ottertail Environmental Inc. May 2012 - September 2012
Education
University of California, Davis
Master of Science (MS), Population Biology
University of Colorado at Boulder
Bachelor of Arts (B.A.), Ecology and Evolutionary Biology
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc