Experience
Verrex  September 2014 - Present
Carousel Industries   April 2012 - July 2014
Incisive Consulting   January 2008 - April 2012
AVI-SPL  February 2010 - September 2010
Forum Communications  November 2006 - December 2007
ClearOne Communications  January 2006 - November 2006
Solutionz Conferencing, Inc  October 2003 - January 2006
Wire One Communications  2001 - 2003
Viewtech/WireOne Communications   January 1999 - August 2001
Network MCI Conferencing   September 1997 - January 1999

Skills
Video Conferencing, Integration, AV, Channel, Sales Management, Unified Communications, Strategic Planning, Product Development, New Business Development, Telecommunications, Consultative Selling, Account Management, Solution Selling, Channel Management, Marketing Strategy, Cisco, Streaming Media, VoIP, Digital Signage, Telepresence, Problem Solving, Public Speaking, Forecasting, Cisco Technologies, Channel Partners, Sales, Product Management, Enterprise Software, Start-ups, Avaya, Strategy, Managed Services, Management, Negotiation, Pre-sales, Business Development, Virtualization, Wireless, Selling, Marketing, Salesforce.com, IP, Business Planning, Key Account Management, B2B, Leadership, Sales Operations, Call Centers, Cold Calling, Professional Services

Education
University of North Texas   1989 — 1991

Texas Tech University   1986 — 1989
Bachelor's degree, Computer Science

Experience
CVS Health  November 2014 - Present
Deloitte  July 2012 - November 2014
Public and Corporate Economic Consultants (PACEC)   September 2010 - December 2010
Carousel Industries   May 2009 - August 2009

Skills
Data Analysis, Strategy, Analytics, Management Consulting, Research, Financial Modeling, Analysis, Policy Analysis, Market Research, Microsoft Excel, Economics, Market Analysis, Business Process..., Performance Measurement, Microsoft Office, Microsoft Word

Education
Wake Forest University   2008 — 2012
Bachelor of Arts (BA), Economics, Minors in English and Global Trade and Commerce, Cum Laude

Rham High School   2004 — 2008
High School Diploma

Cambridge University

Experience
Carousel Industries   August 2010 - Present
TriNET Systems  January 2001 - September 2010
Farmstead Telephone Group  January 1993 - December 2000

Skills
Avaya, Solution Selling, Unified Communications, Managed Services, VoIP, Telephony, Video Conferencing, Telecommunications, Cloud Computing, Call Centers, Professional Services, Data Center, IP, SIP, Channel Partners, Virtualization, Wireless, Direct Sales, MPLS, SaaS, Salesforce.com, Networking, Network Security

Education
University of Rhode Island   1989 — 1992
Bachelor of Arts (BA), Political Science and Government

Xavier High School   1985 — 1988

Experience
Cigna  January 2015 - Present
Cigna Healthcare  October 2010 - Present
Cigna Healthcare  September 2006 - October 2010
Carousel Industries   January 2006 - September 2006

Skills
Business Writing, Marketing Strategy, Marketing Communications, Marketing..., Project Management, Creative Direction, Content Strategy, Web Content, Salesforce.com, Eloqua, Microsoft Office, Email Marketing, CRM Integration

Education
University of Hartford   2013 — 2015
Master of Business Administration (MBA), Marketing/Marketing Management, General

The University of Connecticut   2002 — 2006
Bachelor of Arts (BA), English Language and Literature, General

Experience
Alex and Ani  September 2014 - Present
Alex and Ani  February 2013 - September 2014
Carousel Industries   April 2012 - November 2012
Gemma Law Associates   August 2011 - April 2012
Abercrombie & Fitch  March 2008 - January 2011
Pranzi Catering  May 2010 - August 2010
American Eagle Outfitters  March 2006 - August 2008

Skills
Social Networking, Event Management, Sales, Direct Sales, Cold Calling, Microsoft Office, Public Relations, Sales Operations, Leadership, Event Planning, Management, Marketing Strategy, Time Management, Advertising, Public Speaking, Teamwork

Education
The University of Connecticut   2007 — 2011
Bachelor of Arts: Communication Sciences, Minor in Business Administration

Ponaganset High School   2003 — 2007

Experience
Carousel Industries   September 2015 - Present
Yodle  March 2015 - September 2015
Yodle  October 2014 - February 2015
Yodle  May 2013 - October 2014
Private Employer  February 2013 - July 2013
Rapid7  October 2012 - January 2013
Private Employer  February 2012 - October 2012
American Income Life  January 2009 - August 2010
American Income Life  January 2009 - August 2010
Law Office of Bob Galvan   January 2007 - February 2009

Skills
Sales, Cold Calling, Business Development, Networking, Management, CRM, Lead Generation, Leadership, Direct Sales, Sales Operations, Customer Service, Marketing, Sales Process, Recruiting, Network Security, Marketing Strategy, Penetration Testing, New Business Development, Security Awareness, Selling, Team Building, Vulnerability Assessment, Strategic Planning, Time Management, Contract Negotiation, Sales Support, Advertising Sales, NetSuite

Education
The University of Texas at Austin
Advertising

Experience
Genoa PCM   July 2014 - Present
Carousel Industries   September 2009 - July 2014
APC  July 2007 - September 2009
Killingly Public High School   March 2007 - June 2007
University of Rhode Island - College of Environmental and Life Sciences   October 2003 - May 2007

Skills
Physical Infrastructure, CFD, Photography, Photoshop, Data Center, Infrastructure, Information Technology, Managed Services, Solution Selling, Professional Services, Channel Partners, Telephony, VoIP, Enterprise Software, Network Design, Virtualization, Servers, Unified Communications, Troubleshooting, Wireless, Disaster Recovery, Cisco Technologies, Storage, VMware, Hardware

Education
University of Rhode Island   2002 — 2007
B.S. Mechanical Engineering, Mechanical Engineering

Experience
Carousel Industries   September 2007 - Present
CDG Management, LLC.   September 2006 - September 2007

Skills
Microsoft Office, Telecommunications, Avaya, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Team Leadership, Problem Solving, Customer Satisfaction

Education
University of Rhode Island - College of Business Administration   2002 — 2006
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Experience
Modis  September 2015 - Present
Grimco, Inc.   November 2013 - August 2015
Modis  December 2012 - June 2013
Axis Telesolutions   August 2012 - November 2012
Idea Integration  January 2012 - June 2012
Carousel Industries   January 2011 - September 2011
IBEW Local 1  January 1999 - January 2011

Skills
Cisco Technologies, Troubleshooting, Switches, Avaya, Telecommunications, VoIP, Cisco Routers, LAN-WAN, Telephony, IP, Software Installation, Wireless, Network Engineering, Cabling, Avaya IP Telephony, ACD, T1, QoS, Microsoft Office, Outlook, Routers, Audix, Avaya S8700, Avaya S8500, Avaya S8300, Avaya G3si, Avaya G650, Avaya G350, Avaya G250, Avaya Site..., Avaya Communication..., Change Control, Remedy Ticketing System, Preventive Maintenance, Health Check, Site Surveys, Cisco Wireless, Cisco Prime Network..., Catalyst 2960S, Catalyst 3750G, Onboarding, Avaya Technologies

Education
Cisco Academy - Forest Park Community College   2012 — 2013
IT

University of Missouri-Saint Louis   1990 — 1992
Bachelor of Science, Business Administration

University of Missouri-Columbia   1987 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General

St. Louis Community College at Meramec   1985 — 1987
Associate of Arts (A.A.), General Studies

Bishop DuBourg High School   1981 — 1985
Associates, Arts

Experience
Maplewood Senior Living  June 2015 - Present
Maplewood Senior Living  December 2013 - June 2015
Life Choice Hospice (SolAmor Hospice)   January 2013 - December 2013
Constellation Health Services  January 2010 - January 2013
Carousel Industries   June 2009 - December 2009

Skills
Marketing, Social Media, Advertising, Public Relations, Marketing Strategy, Marketing Communications, Customer Service, Adobe Creative Suite, Event Management, Brand Development, Online Advertising, Email Marketing, Sales, Account Management, New Business Development, Facebook

Education
The University of Connecticut   2005 — 2009
B.S., Marketing

The University of Connecticut School of Business   2005 — 2009
B.S., Marketing

Experience
Infoblox  July 2014 - Present
Dell  April 2013 - July 2014
SABIC  August 2012 - April 2013
Carousel Industries   October 2011 - August 2012
Research In Motion  March 2011 - July 2011
Research In Motion  July 2008 - April 2011
Carousel Industries, Inc.   October 2005 - July 2008
IP Logic, Inc   August 2004 - October 2005

Skills
Cisco, Extreme Networks, Aruba, Juniper, Fortinet, Avaya, Microsoft, Switches, Blackberry Enterprise..., VoIP, Wireless, Network Security, Cisco Technologies, Unified Communications, Networking, Routers, Telephony, Servers, Cisco Call Manager, Firewalls, IP, Network Architecture, Telecommunications, Troubleshooting, Wireless Networking, Network Design, SIP, TCP/IP, MPLS, Cisco IOS, Data Center, Integration, OSPF, Routing, WAN, Hardware, System Deployment, LAN-WAN, VPN, CCNA, Network Engineering, Cisco Routers, VMware, BGP, Virtualization, DNS, Network Administration, Disaster Recovery

Education
State University of New York Institute of Technology at Utica/Rome   2002 — 2004
Bachelor of Science, Computer Information Systems

Fulton-Montgomery Community College   1999 — 2003
AS, Computer Information Systems

BPHS   1996 — 2000

Experience
Post University  June 2013 - Present
Carousel Industries   June 2012 - Present
Northwestern Mutual  January 2010 - March 2012

Skills
Cold Calling, Customer Service, PowerPoint, Sales, Social Media

Education
The University of Connecticut   2008 — 2012
Bachelor of Science (BS), Communication, 3.0

Experience
Iron Mountain  March 2015 - Present
Iron Mountain  April 2012 - March 2015
Iron Mountain  May 2010 - April 2012
Carousel Industries   September 2004 - May 2010

Skills
Salesforce.com, Video Conferencing, Messaging, Microsoft Office, SharePoint, Sales Presentations, Team Leadership, Process Improvement, Networking, Presentation Development, High-Impact..., Office Management, Records Management, Database Administration, Event Planning, Heavy Calendaring, Sales Rep Training, Executive Support, Travel Management, Administrative..., Training, Telecommunications, Professional Services, Integration, Onboarding

Education
The University of Connecticut   1999 — 2003
Bachelor of Science (B.S.), Human Development and Family Studies, General

Experience
Carousel Industries   February 2015 - Present
Carousel Industries   December 2011 - Present

Skills
Call Center, Avaya, Customer Satisfaction, IVR, VoIP, Process Improvement, Vendor Management, Troubleshooting, Telecommunications, Project Management, Customer Service, Visio, Analysis, Software Documentation, Business Analysis, Call Centers, MS Project, Project Planning, Change Management, Integration, Program Management, PMP, ITIL, Telephony, SDLC, Management, Data Center, Contact Centers, Software Project..., Disaster Recovery, Virtualization, System Deployment, IT Strategy, Unified Communications, IT Service Management, Leadership, SharePoint, Security, Cisco Technologies, Networking, IT Operations, IT Management, System Administration, VPN, Information Technology, Infrastructure, Switches, Agile Methodologies, Cloud Computing, Microsoft Exchange

Education
University of San Francisco   1983 — 1985
BS, Business Information Computer Science

Experience
SAP  May 2011 - Present
Versatile Communications  October 2010 - May 2011
Carousel Industries   October 2008 - October 2010

Skills
Account Management, Enterprise Software, Lead Generation, Selling, Professional Services, Sales, ERP, Software Industry, Business Intelligence, CRM, Managed Services, Hardware, Wireless, VoIP, SAP, Change Management, End User Training, Direct Sales, Solution Selling, Data Center, Salesforce.com, Virtualization

Education
University of Massachusetts Dartmouth   2005 — 2008

Experience
Carousel Industries   October 2013 - Present
Windstream Communications  December 2011 - September 2013
Quagga Corporation   March 2008 - December 2011
NetVersant Solutions  April 2003 - March 2008
XO Communications  2002 - 2003
Lucent Technologies  2000 - 2002
Lucent Technologies  January 1996 - September 2000
AT&T  1992 - 1996

Skills
Manufacturing, Call Center, Contact Centers, Unified Communications, Telephony, Cisco Technologies, Telecommunications, Service Level Agreements, Avaya, Solution Selling, Healthcare, Business Relationship..., SIP, Income Statement, VoIP, Wireless, IP, Channel, IVR, Managed Services, Call Centers, Direct Sales, Cloud Computing, Selling, Sales, Video Conferencing, MPLS, Sales Management, Networking, Account Management, Data Center, CRM, SaaS, Strategic Partnerships, Salesforce.com, Sales Process, Enterprise Software, Channel Partners, Business Development, T1, Ethernet, Integration, Hosted Services, LAN-WAN, SIP Trunking, WAN, Professional Services, Mobile Devices, Co-location, Leadership

Education
University of California, Davis   1985 — 1990
BA, Economics

Terra Linda High School

Experience
Carousel Industries   January 2012 - Present
Carousel Industries   March 2010 - December 2011
University of Georgia  August 2009 - December 2009
Raw Xhale   November 2007 - December 2009
University of Georgia  June 2009 - August 2009

Skills
VoIP, Unified Communications, Managed Services, Solution Selling, Sales, Cloud Computing, Network Security, Channel Partners, Information Technology, Telephony, Consultative Selling..., JavaScript, Microsoft Excel, Java, MySQL, CSS, MPLS, PHP, Entrepreneurship, Healthcare Information..., Healthcare Industry

Education
University of Georgia - Terry College of Business   2004 — 2009
BBA, Management Information Systems

Experience
IR  November 2014 - Present
Carousel Industries   August 2010 - October 2014
TriNET  March 2002 - August 2010
Avaya  June 2000 - February 2002

Skills
Unified Communications, Virtualization, Salesforce.com, Direct Sales, Sales Management, VoIP, Sales Process, Storage, Professional Services, New Business Development, Account Management, Cold Calling, SaaS, Sales, Solution Selling, Managed Services, Cloud Computing, Channel Partners, Telecommunications, Lead Generation, Selling, Strategic Partnerships, Enterprise Software, Sales Operations

Education
University of Maine   1989 — 1994
B.S. Business Administration, Marketing

Experience
E-merge Communications   March 2014 - Present
MVP Health Care  May 2009 - March 2014
E-Merge Communications   February 2001 - December 2009
Affordable Computer Warehouse   September 1999 - January 2001
DP Communications   September 1998 - January 1999
United Communications Inc.   1998 - 1999
Carousel Industries   September 1995 - September 1998

Skills
Telecommunications, VoIP, Avaya, Hardware, Call Centers, Wireless, Servers, Data Center, SIP, Cisco Technologies, Project Management, Troubleshooting, Call Center, Active Directory, Routers, Technical Support, Network Administration, Network Architecture, Telephony, WAN, Visio, Disaster Recovery, Citrix, IT Operations, Windows, HIPAA, Computer Hardware, Windows Server, Cabling, Microsoft Certified..., Software Documentation, Security, Integration, System Deployment, VMware, Wireless Networking, IP, Cisco, IP Networking, PBX, Unified Communications, WWAN, Structured Cabling, Fiber Optic Technology, Enterprise Architecture, DHCP, Consulting, Drawing, DNS, Firewalls

Education
Self Learning   1995 — 2014
Polishing skills and building knowledge base, All aspects of management and IT support, Incomplete - Always incomplete as I am always learning new things

Cross Telecomunications   2010 — 2010
Avaya Converged networks training, networking IP telephony

Senn Delaney   2010 — 2010
Certificate of Completion, ABC's of the Human Operating System, D over I (Dominant over Aims to Please)

Global Crossing CCNA Boot Camp
Certificate of completion in CCNA Boot Camp, Cisco Certified Network Associate, Exemplory

State University of New York Institute of Technology at Utica/Rome   1992 — 1993
Electrical, Electronics and Communications Engineering

Clark Industries Service Technician School   1991 — 1992
Certification in Service of manufactured products, Electrical Circuits and PCB's

IHC Watertown   1984 — 1988
NYS Regents Diploma with Honors in Math and Science, College/University Preparatory and Advanced High School/Secondary Diploma Program

Holy Family Watertown NY

Experience
Brocade  July 2015 - Present
Extreme Networks  January 2012 - June 2015
Acuative  June 2010 - January 2012
Carousel Industries   September 2007 - June 2010
Johnston Communications  January 1993 - April 2007
AT&T  June 1991 - December 1992

Skills
Solution Selling, Data Center, Cisco, Wireless, Routing, Juniper, Switches, Consultative Selling, VoIP, Sales Management, Unified Communications, Cloud Computing, Key Account Management, SaaS, Security, LAN/WAN, Virtualization, WAN, Cisco Technologies, Sales, Selling, Networking, Network Devices, Cisco Network Devices, Network Infrastructure, Network Hardware, LAN-WAN, Telecommunications, SIP, Managed Services, IP, Telephony, Call Centers, Account Management, Avaya, MPLS, Channel Partners, Enterprise Software, CRM, Management, Ethernet, Salesforce.com, Direct Sales, VMware, Professional Services, Video Conferencing, Go-to-market Strategy, Avaya Technologies, Storage, Strategic Partnerships

Education
The University of Texas at Austin - The Red McCombs School of Business   1988 — 1991
Bachelor of Business Administration, Finance

The University of Texas at Austin   1987 — 1991
Bachelor of Business Administration, Finance

Experience
Carousel Industries   January 2008 - Present
Carousel Industries   October 2004 - December 2007
Carousel Industries   January 2003 - October 2004
Carousel Industries   December 2001 - January 2003

Skills
Avaya, IP, Microsoft Office, Voice Mail, PBX, VoIP, Avaya PBX, SIP, Call Routing, Telephony, Video Conferencing, Unified Communications, Call Center, Wireless, Telecommunications, Solution Selling, Messaging, Consultative Selling, Mobile, VPN, Wireless Networking, Cloud Computing, SaaS, Pre-sales, Call Centers, Managed Services, Data Center, Network Security, Selling, WAN, Sales Engineering, Networking, Cisco Technologies, Enterprise Software, MPLS, Management, Strategy, Professional Services, LAN-WAN, Switches

Education
University of Rhode Island   1997 — 2001
Bachelor of Science, Business Management & Exercise Science

Experience
Deloitte  September 2014 - Present
Hitachi Consulting  April 2011 - September 2014
Carousel Industries   June 2010 - April 2011

Skills
Oracle ERP..., Oracle E-Business Suite, Process Improvement, CRM, Sales, Financial Analysis, Sales Process, SQL, Sales Management, Databases, Business Process..., Business Process, Accounts Payable, Business Analysis, IT Strategy, General Ledger, Microsoft Office, ERP, Requirements Analysis

Education
The University of Connecticut School of Business   2006 — 2010
Bachelor’s Degree, Marketing with a Computer Science Certificate

Experience
Windstream Communications  August 2013 - Present
Fidelus Technologies  July 2011 - July 2013
Carousel Industries   February 2010 - March 2011
Perimeter e-Security  June 2009 - December 2009

Skills
Unified Communications, Microsoft CRM, VoIP, Mobility Solutions, Collaboration Solutions, Managed Security..., RIM, Business Networking, Building Strategic..., Managed Services, Hosted Services, Pricing Negotiations, UC, Consultative Selling, Account Penetration, Professional Services, SaaS, Channel Management, Cloud Computing, Enterprise Software, Salesforce.com, Data Center, Security, Cisco Technologies, Channel Partners, Management, Negotiation, Solution Selling, Solutions Marketing, Strategic Partnerships, Virtualization

Education
The University of Connecticut   2005 — 2008
B.S, Economics & Communications

Experience
Sound Guard   September 2015 - Present
Nerium International  November 2012 - Present
Myriad Genetics  December 2011 - Present
Pink-Surance   January 2011 - Present
Motorhead Magazine   May 2011 - 2012
Rovia  June 2010 - 2012
Carousel Industries   January 2007 - September 2009

Skills
Fundraising, Event Planning, Direct Marketing, Social Media Marketing, Advertising Sales, Accounts Receivable, Data Entry, Promotions, Non-profits, Customer Service, Marketing, Public Relations, Sales, Training, Facebook, Team Building, Team Leadership, Social Media, Public Speaking, Advertising, Direct Sales, Recruiting, Customer Satisfaction, Sales Management, Management, Social Networking, Cold Calling, Event Management, Online Marketing, Retail, Account Management, Marketing Strategy, Coaching, Nonprofits, Business Planning, Entrepreneurship, Community Outreach, Leadership Development, Start-ups, Marketing Communications, Business Development, Email Marketing, Online Advertising, New Business Development, Networking, Lead Generation, Trade Shows

Education
University of Phoenix   2009 — 2011
Associates of the Arts, Human Services

Experience
The Irvine Company  May 2014 - Present
Carousel Industries   April 2013 - Present
Carousel Industries   February 2012 - April 2013
American Cancer Society  May 2011 - November 2011
Second Wind Films   January 2011 - May 2011

Skills
Social Media, PowerPoint, Microsoft Office, Customer Service, Event Planning, Recruiting, Sales, Public Speaking

Education
University of Rhode Island   2007 — 2011
BA, Communications

Chariho High School   2003 — 2007

Experience
Carousel Industries   September 2014 - Present
BT Conferencing  June 2007 - August 2014

Skills
H.323, Video Conferencing, SIP, Cisco Technologies, Telepresence, Tandberg, IP, ISDN, Managed Services, Unified Communications, VoIP, Cisco Call Manager, Ethernet, LAN-WAN, MPLS, Telecommunications, TCP/IP, Switches, Routers, Unified Messaging, Cisco Telepresence, Firewalls, Virtualization, PRI, Polycom Video..., QoS, Operating Systems, Servers, Troubleshooting, SIP Trunking, Audio Conferencing, Cloud Computing, Telephony, Call Centers, WAN, AV, CCNA, Solution Selling, Streaming Media

Education
Temple University

Experience
Carousel Industries   July 2006 - Present
Adirondack Business Systems   2001 - July 2006

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning

Education
University of North Carolina at Wilmington   1994 — 1998
Foreign Languages and Literatures, General

Universidad San Francisco de Quito   1997 — 1998
BS of Science, Foreign Exchange, Junior Year Under Grad

Experience
Carousel Industries   August 2015 - Present
Carousel Industries   February 2015 - August 2015
Carousel Industries   April 2013 - February 2015
Carousel Industries   April 2007 - April 2013
Bank of America  May 2005 - April 2007
Northwestern Mutual  May 2004 - May 2005

Skills
CCNA, Avaya, Telephony, Call Center, VoIP, Telecommunications, Troubleshooting, Networking, Wireless, Network Security, Vendor Management, Cisco Technologies, Cloud Computing, Customer Satisfaction, Managed Services, IP, Team Leadership, Project Management, Disaster Recovery, Cisco Certified, Avaya Aura, Avaya Communication..., Avaya Site..., Avaya IP Telephony, Management, Technical Documentation, Technical Leadership, Technical Support, Red Hat Linux, RedHat, Unified Communications, Call Centers, SIP, LAN-WAN, Data Center, Avaya Technologies

Education
University of Rhode Island - College of Business Administration   2000 — 2005
Bachelor, Finance

Experience
Worley Catastrophe Response, LLC, TheBESTIRS, Eberls Claims Service, EA Renfroe   February 2013 - May 2015
SleepRite, LLC   December 2009 - February 2013
Carousel Industries   January 2009 - October 2009
Ascom Wireless Solutions  December 2007 - July 2008
Polycom  February 2006 - November 2007
Sprint Business Solutions  March 2005 - February 2006

Skills
Unified Communications, Telecommunications, VoIP, IP, Telephony, PBX, Wireless Voice, Solution Selling, Consultative Selling, Direct Sales, Account Management, Contract Negotiations, Video Conferencing, Channel, Selling, B2B, Salesforce.com, Wireless, Sales, Cisco Technologies

Education
Ochsner Foundation Hospital   1972 — 1974
Respiratory Care Therapy/Therapist, Respiratory Therapy Certification

University of New Orleans   1972 — 1974
Science & Biology Courses

Experience
KPMG  March 2015 - Present
Day Pitney LLP  June 2014 - March 2015
Travelers  November 2013 - June 2014
Carousel Industries   August 2011 - November 2013
Carousel Industries   June 2010 - August 2011

Skills
Unified Communications, Salesforce.com, Solution Selling, Account Management, VoIP, Direct Sales, Video Conferencing, Channel, Managed Services, Telecommunications, Email Marketing, Marketing, Call Center, Lead Generation, Telephony, Vendor Management, Call Centers, Sales Process, Team Leadership, Social Media Marketing, Marketing Communications, Management, Event Management, SaaS

Education
The University of Connecticut   2007 — 2011
Communications

avon high school

Experience
Carousel Industries   January 2006 - Present

Education
University of Connecticut   1999 — 2002

Experience
Carousel Industries   October 2014 - Present
Carousel Industries   January 2013 - Present
Carousel Industries of North America   January 2008 - December 2012
Shelter Cove Marina   2005 - 2008

Skills
Management, Solution Selling, Account Management, Customer Satisfaction, Unified Communications, Managed Services, Sales, Telecommunications, Team Leadership, Direct Sales, Video Conferencing, SaaS, Cloud Computing, Data Center, Professional Services, Avaya, Telephony, Sales Management, Channel Partners, VoIP, Wireless, SIP, Salesforce.com, Contract Management, Contract Negotiation, Channel Account..., Business Development, Business Partner..., Service Delivery, Service Contract Sales, Mentoring, Team Management, Multi-site Team..., Superior Client Service, Service Delivery..., Employee Training, Call Centers, Cisco Technologies, Selling

Education
University of Rhode Island   2000 — 2004
Bachelor of Arts (BA), Marine Affairs

Experience
Fidelity Investments  September 2012 - Present
Carousel Industries   May 2011 - July 2012
Textron  January 2011 - May 2011
Kido Communications, LLC   December 2010 - January 2011
Me Two You, LLC   December 2010 - January 2011
Save the Bay  September 2010 - December 2010
Boston Design Guide  May 2010 - September 2010

Skills
Writing, Editing, Fundraising, Event Management, Corporate Communications, Press Releases, Online Marketing, Event Planning, Newsletters, Marketing, Time Management, Customer Service, Research, Nonprofits, Proofreading

Education
University of Rhode Island   2007 — 2011
Bachelor of Arts and Sciences, Communications

Medfield High School   2003 — 2007

Experience
Fortinet  August 2015 - Present
ForeScout Technologies  April 2014 - July 2015
Carousel Industries   July 2013 - March 2014
Juniper Networks  July 2010 - July 2013
IGXglobal  April 2006 - July 2010
DCI  August 2000 - April 2006
Inacom  December 1996 - February 2000
Benjamin Moore & Co.   December 1995 - December 1996
Savid Technologies  July 1994 - December 1995
Effron Enterprises   July 1993 - July 1994

Skills
Juniper, Security, Routers, Cisco Technologies, Routing, Network Security, CCNA, CCNP, Checkpoint, Netscreen, Firewalls, Network Administration, Cisco Wireless, Information Security, VPN, Network Design, Networking, Troubleshooting, JUNOS, Disaster Recovery, IPS, Network Architecture, IP, Switches, TCP/IP, Security Architecture..., Fortinet, Integration, IDS, Data Center, Network Engineering, IPSec, OSPF, Cisco IOS, BGP, Juniper Technologies

Education
Self   1996 — 2013
CCNP, JNCIP-ENT, JNCIP-SEC, FCNSA, Active Certifications

Stevens Institute of Technology   1989 — 1993
BE, Computer Engineering

Experience
Mitel  October 2014 - Present
Solutionz Conferencing, Inc  September 2013 - October 2014
Carousel Industries   October 2011 - September 2013
Polycom  January 2010 - August 2011
Polycom  October 2008 - March 2010
Polycom  January 2007 - October 2008
VSGi  October 2005 - January 2007

Skills
Telepresence, Video Conferencing, Unified Communications, Collaboration Solutions, Channel, AV, Audio Conferencing, Avaya, Channel Partners, Channel Sales, Cisco Technologies, Cloud Computing, Data Center, Digital Signage, MPLS, Managed Services, Professional Services, SIP, SaaS, Sales Engineering, Solution Selling, Strategy, Tandberg, Telephony, VoIP, Direct Sales, SIP Trunking, Go-to-market Strategy, Wireless, Telecommunications, Strategic Partnerships, Salesforce.com, IP, Account Management, Management

Education
University of Delaware - Lerner College of Business and Economics   2000 — 2004
Business Management & Advertising Sales, International Business

Experience
Strategic Products and Services (SPS)   February 2015 - Present
Carousel Industries   September 2010 - January 2015
_  July 2004 - August 2010

Skills
Customer Oriented, Strategic Planning, Strategic Financial..., Unified Communications, Video Conferencing, Managed Services, Virtualization, Network Security, Disaster Recovery, Wireless Networking, Time Management, Direct Sales, Sales Process, Strategic Consulting, Network Optimization, Mentoring, Avaya, VoIP, Sales, Cold Calling, Account Management, Solution Selling, SaaS, Professional Services, Data Center, Telecommunications, MPLS, Wireless, SIP, WAN, IP, Call Centers, Cisco Technologies, Channel Partners, LAN-WAN, Management, Networking, Enterprise Software, Security, Salesforce.com, IVR, Pre-sales, Network Architecture, Vendor Management, Integration, VMware, Project Management, Ethernet, Firewalls, Network Design

Education
The University of Connecticut
business technology

Experience
Carousel Industries   October 2008 - July 2012
Carousel Industries   October 2005 - October 2008
Verizon Communications  May 2005 - October 2005
Empire BlueCross BlueShield  April 1999 - June 2004
KeyCorp - Key Services Corporation   1985 - 1999

Skills
Telecommunications, VoIP, Avaya, Telephony, Integration, Project Management, Call Centers, Unified Communications, Call Center, Cross-functional Team..., Managed Services, Troubleshooting, Networking, WAN, Management, Virtual Teams, Team Mentoring, Team Building, ACD, Program Management, Customer Escalation..., Video Conferencing, Cisco Technologies, Customer Insight, Project Planning, Pre-sales, Avaya Technologies, Data Center, Switches, Enterprise Software, IVR, Aspect ACD, Vendor Relationships, Servers, Vendor Management, LAN-WAN, IP, Wireless, Professional Services, SIP, Network Design, Contact Centers, MPLS, Siemens HiPath, Budgets, Issues Managment, Call Processing, Call Accounting, Cloud Computing

Education
SUNY Albany   1988 — 1989
Certificate

The Sage Colleges-Sage College of Albany   1980 — 1982
AAS

Mont Pleasant High

Experience
Florida Rock & Tank Lines  February 2015 - Present
Florida Rock & Tank Lines  May 2014 - Present
Florida Rock & Tank Lines  November 2010 - Present
Carousel Industries   June 2009 - October 2010

Skills
Sales Management, Solution Selling, Sales Process, Account Management, Direct Sales, Cold Calling, Transportation, Team Building, Sales Operations, Sales, Selling, Leadership, New Business Development, Negotiation, Salesforce.com, Management, Customer Service, Operations Management, Logistics, Marketing, Inventory Management

Education
University of Florida   2004 — 2008
Bachelors Degree

Experience
Carousel Industries   March 2013 - Present
Black Box Network Services  January 2004 - March 2013
Williams Communications  1996 - 2003

Skills
Wireless, Managed Services, Solution Selling, Telecommunications, VoIP, Sales, Unified Communications, Direct Sales, WLAN, LAN-WAN, AV, Video, Nortel, Avaya, NEC, Mitel 3300, ShoreTel, Polycom Video..., Microsoft Lync, Sales Operations, Call Centers, Integration, SIP Trunking, Telephony, Data Center, Avaya Technologies, Avaya Aura, Aruba Wireless, Extreme Networks, Palo Alto Networks, Fortinet, Cisco Technologies, E-Rate, Cloud Applications, Extron, Cloud Computing, Management, SIP, IP

Education
University of Alabama in Huntsville   1986 — 1992
Economics

Experience
Beacon Hill Staffing Group  March 2013 - Present
Carousel Industries   June 2012 - March 2013
Enterprise Rent-A-Car  June 2011 - May 2012
J.Crew  July 2009 - August 2010

Skills
Recruiting, Sales, Cold Calling, Management, Direct Sales, Account Management, Temporary Placement, Sales Process, Social Networking, Customer Service, Retail, CRM, Leadership, Selling, B2B, Lead Generation, Marketing, Enterprise Software, Start-ups

Education
University of Delaware - Lerner College of Business and Economics   2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
ePlus inc.  January 2015 - Present
NEC  April 2013 - October 2014
NEC  April 2012 - March 2013
NEC  January 2010 - March 2012
Carousel Industries   April 2009 - March 2010
Avaya  May 2007 - March 2009
Telstra  July 2006 - April 2007
Touchbase  April 2004 - July 2006
Consolidated Technologies  November 2000 - April 2004
Lucent Technologies  1998 - 2000

Skills
Unified Communications, VoIP, Cisco Technologies, Data Center, HP, Networking, VMware, Managed Services, Solution Selling, Telephony, Avaya, Video Conferencing, Telecommunications, Mobile Devices, Sales, Cloud Computing, Professional Services, Channel Partners, Pre-sales, SIP, Business Strategy, SaaS, IP, Wireless, Go-to-market Strategy, Enterprise Software, Direct Sales, Call Centers, Contact Centers, Salesforce.com, Vendor Management, IVR, Virtualization, Selling, Strategic Partnerships, SIP Trunking, MPLS, Sales Process, WAN, Co-location, Avaya Technologies, Customer Relations, Key Account Management, New Business Development, Strategic Selling Skills

Education
University at Albany, SUNY   1992 — 1996
BA, Psychology

Experience
Carousel Industries   June 2007 - Present
Enabling Technologies  September 2001 - June 2007

Skills
Unified Communications, Unified Messaging, Data Center, Virtualization, Troubleshooting, VoIP, VMware, Avaya, Microsoft Technologies, Managed Services, Telephony, Switches, Disaster Recovery, Active Directory, SIP, Cloud Computing

Education
Stockton University   1995 — 1999

Experience
Carousel Industries   September 2013 - Present
Contact Solutions  May 2011 - May 2013
IVR Architect   2010 - June 2011
Self Employed Consultant  2009 - 2010
NetVersant  2007 - 2009
Teradyne  2001 - 2006
Cerida  2000 - 2001
Putnam Investments  1997 - 1999

Skills
IVR, Vendor Management, Call Center, Telecommunications, Telephony, Call Centers, Unified Communications, CTI, Wireless, Business Analysis, Cisco Technologies, Visio, VoIP, PMP, Program Management, Process Improvement, Strategy, Leadership, IP, Customer Experience, Cross-functional Team..., Integration, ACD, Managed Services, Project Management, Avaya, Change Management, Contact Centers, Professional Services, Management, Data Center, SaaS, Cloud Computing, Training

Education
The College of Wooster   1985 — 1989
Bachelor's degree, Sociology and Anthropology

Experience
Carousel Industries   January 2008 - Present
e.comm Technologies  July 2001 - January 2008
Microlog Corporation  August 2000 - June 2001
Lucent Technologies/AT&T   December 1989 - July 2000
Western Union  September 1986 - November 1989

Skills
Unified Communications, Avaya, Managed Services, Video Conferencing, VoIP, Solution Selling, IVR, Call Center, LAN/WAN, Direct Sales, Telecommunications, Virtualization, Network Security, Consultative Selling, PBX, Telephony, Unified Messaging, Data Center, SIP, Wireless, Mobility Solutions, IP, Co-location, Call Centers, LAN-WAN, MPLS, SIP Trunking, Selling, Cloud Computing

Education
The College of New Jersey   1982 — 1986

Experience
Dell  January 2014 - Present
Dell  August 2011 - January 2014
Force10 Networks  December 2009 - September 2011
Carousel Industries   December 2008 - August 2009
Foundry Networks  2000 - 2006
Cabletron  1996 - 1999

Skills
Network Architecture, Data Center, Routing, Network Security, Virtualization, Ethernet, Cloud Computing, OSPF, MPLS, Cisco Technologies, Networking, Servers, Unified Communications, VoIP, Network Design, Storage, WAN

Education
University of Maryland University College
B.S., Information Systems

Experience
Carousel Industries   June 2013 - Present
BT Conferencing  July 2012 - June 2013
BT Conferencing  August 2011 - June 2012
BT Conferencing  May 2010 - September 2011
BT Conferencing  December 2008 - June 2010
BT Conferencing  February 2005 - December 2008
Kelliher Samets Volk  2001 - 2005
D'Arcy (DMB&B)   1999 - 2001
Bozell  1998 - 1999
Ammirati Puris Lintas  1996 - 1998

Skills
Product Marketing, Strategic Thinking, Unified Communications, Marketing Strategy, Channel, Competitive Analysis, Saas, Business Development, Direct Marketing, SaaS, Integrated Marketing, Cloud Computing, Strategic Partnerships, Management, Market Research, Salesforce.com, Strategy, International Business, Leadership, Sales Management, Telecommunications, Marketing, Customer Retention, Product Management, Business Strategy, Business Planning, Strategic Planning, Segmentation, Managed Services

Education
Thunderbird School of Global Management   1995 — 1996
Master of Business Administration (MBA), International Marketing

University of Arizona   1986 — 1990
BS, Marketing

Experience
Telstra(formerly Pacnet)   July 2015 - Present
Pacnet  October 2014 - Present
Global Cloud Xchange  January 2013 - October 2014
Reliance Globalcom  May 2008 - September 2014
Carousel Industries   January 2007 - April 2008
Consultedge  February 2003 - December 2006
Avaya  1999 - 2003

Skills
Managed Services, Co-location, Data Center, Solution Selling, VoIP, Enterprise Software, Telecommunications, Cloud Computing, Unified Communications, IP, MPLS, SaaS, Strategic Partnerships, Management

Education
Poly Prep

Union College
Bachelor of Arts, History

Experience
Carousel Industries   September 2013 - Present
Salient Federal Solutions  December 2009 - August 2013
MadahCom/Cooper Notification   May 2003 - December 2009
Transportation Security Administration  July 2002 - May 2003
Intermedia Communications  November 1999 - May 2002
Keane Federal Systems  November 1998 - November 1999
USAF  June 1978 - January 1999

Skills
Customer Satisfaction, Process Improvement, Team Leadership, Software Documentation, Project Management, Integration, Requirements Analysis, SDLC, Telecommunications, PMP, Leadership, Security, Management, Strategy, Vendor Management, Quality Assurance, Team Management, Enterprise Software, Networking, Program Management, Information Technology, Testing, Troubleshooting, IT Management, DoD, Technical Support, ITIL

Education
U.S. Air Force Institute of Technology   1978 — 1979
Master's Degree, Computer Systems

Stevens Institute of Technology   1976 — 1978
Bachelor's Degree, Computer Science

Experience
EDGE Business Systems   June 2012 - Present
CWC  January 2012 - June 2012
CANON BUSINESS SOLUTIONS  April 2009 - May 2010
Carousel Industries   January 2008 - March 2009
DOCUTEAM   October 2002 - November 2007
IKON Office Solutions  October 1996 - November 2002

Skills
Sales, Major Accounts, Sales Operations, Solution Selling, New Business Development, Sales Management, Cold Calling, Sales Process, Account Management, B2B, Salesforce.com, Contract Negotiation, Negotiation, Strategic Planning, Key Account Management, Customer Service, Leadership, Business Development, Marketing, Marketing Strategy

Education
University of Mississippi   1992 — 1996
Bachelor of Science, English

Canon University

Chamblee

Experience
Carousel Industries   January 2007 - Present

Skills
VoIP, Wireless, Enterprise Software, Unified Communications, Solution Selling, Managed Services

Education
The College of New Jersey
Business, Marketing/Management

Experience
Carousel Industries   November 2010 - Present
Maria Rosen Training   September 2003 - November 2010
Avaya  March 1999 - July 2001
Avaya  January 1990 - March 1999
Lucent/AVAYA  January 1990 - March 1999

Skills
Call Center, TDM, Process Improvement, Visio, Troubleshooting, Team Leadership, Vendor Management, Team Building, Program Management, Software Documentation, Project Management, Sla, Customer Service, Call Centers, Business Analysis, SIP, SDLC, Switches, Management, Wireless, Unified Communications

Education
The George Washington University   1991 — 1995
Master's Certificate, Project Management

Experience
Carousel Industries   November 2013 - Present
DJJ Technologies  February 2011 - November 2013
Avaya  June 1995 - May 2005

Skills
ACIS - Certification, Avaya, Telephony, Unified Communications, SIP, VoIP, Call Center, Telecommunications, Managed Services, Call Centers, IP, IVR, T1, Wireless, MPLS, Video Conferencing, Contact Centers, WAN, LAN-WAN, Switches, Voice & Data Convergence, Sales Engineering, CTI, Avaya Technologies

Education
The Ohio State University   1987 — 1991
BSBA, Production Operations

Experience
Citi  November 2010 - Present
Consolidated Technologies  October 2010 - November 2010
One Communications  March 2010 - October 2010
Sprint  August 2008 - March 2010
Carousel Industries   January 2001 - May 2008
Farmstead Telephone Group  1999 - 2000
Westinghouse Communications  1996 - 1998
Teleport Communications Group  1992 - 1994
MCI  1987 - 1991

Education
University at Albany, SUNY   1979 — 1983
BA, Communications and English

Fair Lawn High School

Experience
Konica Minolta Business Solutions U.S.A., Inc.   March 2014 - Present
The Pert Group  April 2012 - June 2012
Carousel Industries   January 2008 - November 2011

Skills
Sales Operations, Direct Sales, Market Research, Graphic Design, Enterprise Software, Leadership, Business Development, Management, Sales, Project Management, Customer Service, Time Management, Consulting, Unified Communications, Salesforce.com, Cold Calling, Marketing, Sales Process, Lead Generation

Education
The University of Connecticut   2012 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities

Plymouth State University   2001 — 2003
Graphic Design

Experience
Carousel Industries   November 2006 - Present
Avaya  1999 - 2000

Education
University of New Orleans   1973 — 1977
BA, History

Experience
Carousel Industries   April 2010 - Present
SRCTec, Inc.   December 2008 - March 2010
Borders  October 1997 - September 2008
Club Med  March 1992 - September 1997

Skills
Inventory Management, Customer Service, Account Management, Sales, Team Building, Analysis, Process Improvement, Microsoft Office, Customer Satisfaction, Microsoft Excel, Sales Management, Management

Education
Tufts University
Bachelor of Arts

Millburn High School
diploma

Experience
Hexagon Metrology  May 2014 - Present
Carousel Industries   September 2011 - May 2014
Thermo Fisher Scientific  February 2007 - August 2011
ASPEN AEROGELS, INC  February 2006 - November 2006
QUEBECOR WORLD INC  January 2001 - January 2006
Quebecor World Inc.  January 2001 - January 2002
Rensselaer Polytechnic Institute  January 2000 - January 2001
HUSKY INJECTION MOLDING SYSTEMS, INC   January 1996 - January 2000

Skills
Employee Relations, Employee Benefits, Performance Management, Human Resources, HRIS, Personnel Management, Recruiting, Training, Benefits Administration, Deferred Compensation, Management, Onboarding, New Hire Orientations, Interviews, Payroll, Leadership

Education
University of Massachusetts, Amherst
BS, Environmental Sciences; Sociology

Experience
Carousel Industries   April 2015 - Present
Carousel Industries   June 2012 - April 2015
Springfield Falcons  May 2011 - May 2012
Flagship Merchant Services  October 2009 - October 2010

Skills
Sales, Selling, Microsoft Office, Cold Calling, Sales Process, Account Management, Customer Service, Social Media, Call Center, Microsoft Excel, Telecommunications, PowerPoint, Sales Management, Facebook, Social Networking, Microsoft Word, New Business Development, Time Management, Avaya, Call Centers, Solution Selling, Unified Communications, Sales Operations, Avaya Technologies

Education
Trinity College-Hartford   2005 — 2009
Bachelor's degree, American/United States Studies/Civilization

Wilbraham and Monson Academy   2001 — 2005
High School

Experience
Tsunami Tsolutions LLC.  November 2014 - Present
Tsunami Tsolutions LLC.  July 2011 - November 2014
Air Comfort Systems, Inc.   October 2009 - July 2011
Carousel Industries   September 2008 - October 2009
Countrywide  2006 - 2007

Education
University of Connecticut   2002 — 2006
Economics

Experience
Carousel Industries   September 2005 - Present
Nicom Technologies   September 1990 - September 2005

Skills
Avaya, Unified Communications, Strategic Planning, Telecommunications, Team Building

Education
University of Mississippi

Experience
Carousel Industries   2006 - 2013
Nicom   2001 - 2006
Avaya  1996 - 2001

Skills
VoIP, Call Centers, Unified Communications, Cisco Technologies, Telecommunications, Avaya, IP, Managed Services, Telephony, Switches, IVR, SIP, Contact Centers, WAN, LAN-WAN, Video Conferencing, CTI, SIP Trunking, Voice Mail, ACD

Education
University of New Orleans

Experience
Carousel Industries   September 2013 - Present
Jafari Medical Supply   May 2012 - August 2012

Skills
Sales, Cold Calling, Salesforce.com, Direct Sales, Sales Operations, Sales Process, Account Management, Selling, Solution Selling, Sales Presentations, Marketing, Sales Management, Time Management, CRM, Microsoft Office, Leadership, Customer Satisfaction

Education
Susquehanna University   2009 — 2013
Bachelor of Science, Business Administration, Emphasis in Entrepreneurship

Worcester Academy   2005 — 2009