Genesys Company
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Revenue: 2 billion USD (2016) Headquarters: Daly City, California, United States CEO: Paul Segre (1 Oct 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., Interactive Intelligence Group, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
Genesys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Genesys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Genesys Salaries. You can even request information on how much does Genesys pay if you want to. Learn about salaries, pros and cons of working for Genesys directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
868 Genesys employees in database. Find out everything there's to know about Genesys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Genesys Employees
Employee
Years
Job
Industry
Marc de Latour Marc de Latour's Genesys Experience June 2014 - September 2014
Job Associate Analyst west coast at Ament
Industry Marketing and Advertising
Experience
AMNET - The Aegis Trading Desk September 2014 - Present
Genesys June 2014 - September 2014
UCSF Radiation Oncology. June 2013 - June 2014
UCSF Deans office October 2013 - December 2013
SHEPPARD PARTNERS January 2013 - June 2013
University San Francisco MBA September 2011 - May 2013
Teleknex June 2010 - May 2011
K2 Restaurants January 2009 - May 2010
Mechanics Bank July 2008 - January 2009
Skills
Analytics, Tableau, Microsoft Excel, Microsoft Office, Project Management, Market Research, Marketing, JMP, Data Analysis, Social Media, QuickBooks, Microsoft Word, Pivot Tables, Finance, Salesforce.com, Analysis, Google Docs, Management, Vlookup, SQL, HTML, Sales, Social Media Marketing, GreatPlains, Monte Carlo, R, MySQL, Access, Piano, SFDC, Asian Character Data, Marketo, DemandTools, Digital Media
Education
University of San Francisco 2012 — 2013
Master of Business Administration (MBA), Analytics, Economics, Fincance, 3.6
Fordham University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Mathematics, 3.0
Mannes conservatory 2003 — 2008
Music Theory and Composition, 3.4
miramonte
miramonte
AMNET - The Aegis Trading Desk September 2014 - Present
Genesys June 2014 - September 2014
UCSF Radiation Oncology. June 2013 - June 2014
UCSF Deans office October 2013 - December 2013
SHEPPARD PARTNERS January 2013 - June 2013
University San Francisco MBA September 2011 - May 2013
Teleknex June 2010 - May 2011
K2 Restaurants January 2009 - May 2010
Mechanics Bank July 2008 - January 2009
Skills
Analytics, Tableau, Microsoft Excel, Microsoft Office, Project Management, Market Research, Marketing, JMP, Data Analysis, Social Media, QuickBooks, Microsoft Word, Pivot Tables, Finance, Salesforce.com, Analysis, Google Docs, Management, Vlookup, SQL, HTML, Sales, Social Media Marketing, GreatPlains, Monte Carlo, R, MySQL, Access, Piano, SFDC, Asian Character Data, Marketo, DemandTools, Digital Media
Education
University of San Francisco 2012 — 2013
Master of Business Administration (MBA), Analytics, Economics, Fincance, 3.6
Fordham University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Mathematics, 3.0
Mannes conservatory 2003 — 2008
Music Theory and Composition, 3.4
miramonte
miramonte
Chris Heerin Chris Heerin's Genesys Experience November 2006 - June 2011
Job Director, Strategic Accounts at [24]7
Industry Computer Software
Experience
[24]7 May 2015 - Present
Interactive Intelligence November 2013 - April 2015
Five 9, Inc. July 2011 - November 2013
Genesys November 2006 - June 2011
Exigen Group March 2004 - October 2005
RBC Capital Markets February 2000 - September 2002
Frontier Fund Management Company October 1994 - April 1997
Skills
Call Center, BPO, Strategic Partnerships, Outsourcing, Contact Centers, SaaS, Executive Management, Call Centers, CRM, Finance, Business Development, Cloud Computing, Enterprise Software, Mergers & Acquisitions, Telecommunications, Recruiting, Selling, Professional Services, Strategy, Mergers, Product Management, Management, Pre-sales, Cross-functional Team..., Leadership, Business Intelligence, Mobile Devices, Business Analysis, Program Management, Lead Generation, Team-oriented, Business Alliances
Education
University of California, Berkeley, Haas School of Business 1997 — 1999
M.B.A., Finance
Cornell University 1983 — 1987
B.A., Government/Political Science
[24]7 May 2015 - Present
Interactive Intelligence November 2013 - April 2015
Five 9, Inc. July 2011 - November 2013
Genesys November 2006 - June 2011
Exigen Group March 2004 - October 2005
RBC Capital Markets February 2000 - September 2002
Frontier Fund Management Company October 1994 - April 1997
Skills
Call Center, BPO, Strategic Partnerships, Outsourcing, Contact Centers, SaaS, Executive Management, Call Centers, CRM, Finance, Business Development, Cloud Computing, Enterprise Software, Mergers & Acquisitions, Telecommunications, Recruiting, Selling, Professional Services, Strategy, Mergers, Product Management, Management, Pre-sales, Cross-functional Team..., Leadership, Business Intelligence, Mobile Devices, Business Analysis, Program Management, Lead Generation, Team-oriented, Business Alliances
Education
University of California, Berkeley, Haas School of Business 1997 — 1999
M.B.A., Finance
Cornell University 1983 — 1987
B.A., Government/Political Science
Priya Kadati Priya Kadati's Genesys Experience March 2013 - June 2014
Job Microstrategy Data Architect at American Express
Industry Banking
Experience
American Express June 2014 - Present
Genesys March 2013 - June 2014
Angel MicroStrategy August 2009 - March 2013
Angel MicroStrategy September 2008 - August 2009
TRX January 2007 - September 2008
Skills
Cloud Computing, Business Intelligence, SaaS, Agile Methodologies, Unix, SQL, Linux, Software Development, Microsoft SQL Server, Java, Perl, Telecommunications, XML, Data Warehousing, Enterprise Software, ETL, Integration
Education
George Mason University 2004 — 2006
MS, Computer Engineering
University of Madras 2000 — 2004
Bachelor of Engineering (BE), Electronics and Communications Engineering
American Express June 2014 - Present
Genesys March 2013 - June 2014
Angel MicroStrategy August 2009 - March 2013
Angel MicroStrategy September 2008 - August 2009
TRX January 2007 - September 2008
Skills
Cloud Computing, Business Intelligence, SaaS, Agile Methodologies, Unix, SQL, Linux, Software Development, Microsoft SQL Server, Java, Perl, Telecommunications, XML, Data Warehousing, Enterprise Software, ETL, Integration
Education
George Mason University 2004 — 2006
MS, Computer Engineering
University of Madras 2000 — 2004
Bachelor of Engineering (BE), Electronics and Communications Engineering
Damon Fong Damon Fong's Genesys Experience December 2013 - Present
Job Marketing Operations Analyst at Genesys
Industry Information Technology and Services
Experience
Genesys December 2013 - Present
Genesys May 2013 - December 2013
San Francisco State University November 2012 - May 2013
ActionLink July 2008 - October 2009
ActionLink April 2008 - July 2008
ActionLink June 2007 - April 2008
U-Haul International, Inc. April 2007 - August 2007
U-Haul International, Inc. October 2006 - April 2007
U-Haul International, Inc. October 2005 - October 2006
UPS May 2005 - August 2005
Skills
Windows 7, Sales Management, Boot Camp, Windows 8, Windows Server, HTML5, Java, C#, VMware, Microsoft Excel, Microsoft Access, Microsoft Visio, Visual Studio, Oracle Business..., Oracle BI EE, Pivot Tables, Access Database, Sales, Backtrack, Wireshark, Ubuntu, DNS management, Domain Management, VirtualBox, Mac OS X, Drupal, WordPress, OS X, HTML 5, Cantonese, Customer Service, Visio, Access, Microsoft Office, Inventory Management, Management, Salesforce.com, Marketo, Silverpop Engage, Apex Data Loader, SQL, SQLyog, VBA, Analysis, Databases
Education
San Francisco State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Information Systems, Senior
City College of San Francisco 2004 — 2007
Transfer, Completed
George Washington High School
Genesys December 2013 - Present
Genesys May 2013 - December 2013
San Francisco State University November 2012 - May 2013
ActionLink July 2008 - October 2009
ActionLink April 2008 - July 2008
ActionLink June 2007 - April 2008
U-Haul International, Inc. April 2007 - August 2007
U-Haul International, Inc. October 2006 - April 2007
U-Haul International, Inc. October 2005 - October 2006
UPS May 2005 - August 2005
Skills
Windows 7, Sales Management, Boot Camp, Windows 8, Windows Server, HTML5, Java, C#, VMware, Microsoft Excel, Microsoft Access, Microsoft Visio, Visual Studio, Oracle Business..., Oracle BI EE, Pivot Tables, Access Database, Sales, Backtrack, Wireshark, Ubuntu, DNS management, Domain Management, VirtualBox, Mac OS X, Drupal, WordPress, OS X, HTML 5, Cantonese, Customer Service, Visio, Access, Microsoft Office, Inventory Management, Management, Salesforce.com, Marketo, Silverpop Engage, Apex Data Loader, SQL, SQLyog, VBA, Analysis, Databases
Education
San Francisco State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Information Systems, Senior
City College of San Francisco 2004 — 2007
Transfer, Completed
George Washington High School
Randal Parker Randal Parker's Genesys Experience March 2014 - Present
Job Principal System Engineer at Genesys
Industry Telecommunications
Experience
Genesys March 2014 - Present
Genesys March 2012 - March 2014
Verint Systems August 2011 - March 2012
Aspect Software June 1997 - August 2011
Aspect Software(formerly Concerto) 1997 - August 2011
Davox Corporation 1997 - 1999
Cable and Wireless Worldwide 1991 - 1996
Western Union Business Solutions 1987 - 1990
Skills
IVR, Salesforce.com, SaaS, Product Management, Avaya, Call Centers, Solution Selling, VoIP, CTI, Enterprise Software, Cloud Computing, Unified Communications, ACD, Contact Centers, Vendor Management, Call Logging, Telephony, Telecommunications, Pre-sales, Integration, SIP, Professional Services, Selling, Management, Cisco Technologies, Software Industry, IP, Outsourcing, System Deployment, Requirements Analysis, Workforce Management, Sales Engineering, SDLC, Unified Messaging, Business Analysis, Video Conferencing, Channel Partners, Managed Services, SIP Trunking, Data Center, Service Delivery, Solution Architecture, Go-to-market Strategy, Mobile Devices, Customer Experience, Hosted Services, Wireless, Partner Management, CRM, Sales Enablement
Education
Golden Gate University 1987 — 1987
Master of Telecommunications, Master of Science in Telecommunications
Ohio University 1980 — 1984
Communications, Communications
Genesys March 2014 - Present
Genesys March 2012 - March 2014
Verint Systems August 2011 - March 2012
Aspect Software June 1997 - August 2011
Aspect Software(formerly Concerto) 1997 - August 2011
Davox Corporation 1997 - 1999
Cable and Wireless Worldwide 1991 - 1996
Western Union Business Solutions 1987 - 1990
Skills
IVR, Salesforce.com, SaaS, Product Management, Avaya, Call Centers, Solution Selling, VoIP, CTI, Enterprise Software, Cloud Computing, Unified Communications, ACD, Contact Centers, Vendor Management, Call Logging, Telephony, Telecommunications, Pre-sales, Integration, SIP, Professional Services, Selling, Management, Cisco Technologies, Software Industry, IP, Outsourcing, System Deployment, Requirements Analysis, Workforce Management, Sales Engineering, SDLC, Unified Messaging, Business Analysis, Video Conferencing, Channel Partners, Managed Services, SIP Trunking, Data Center, Service Delivery, Solution Architecture, Go-to-market Strategy, Mobile Devices, Customer Experience, Hosted Services, Wireless, Partner Management, CRM, Sales Enablement
Education
Golden Gate University 1987 — 1987
Master of Telecommunications, Master of Science in Telecommunications
Ohio University 1980 — 1984
Communications, Communications
Keith Pearce's Genesys Experience August 2013 - Present
Job
Industry Computer Software
Experience
Genesys August 2013 - Present
Skills
Product Marketing, SaaS, Contact Centers, CRM, Customer Experience, Business Development, Solution Selling, Enterprise Software, Lead Generation, Strategy, Thought Leadership, Start-ups, Inbound Marketing, Integrated Marketing, Professional Services, Unified Communications, Marketing, Strategic Partnerships, Cloud Computing, Go-to-market Strategy, Leadership, Program Management, Digital Marketing, Management, Sales Enablement, Team Management, Multi-channel Marketing, Sales, Demand Generation, Marketing Strategy, Product Management, Channel Partners, Partner Management, Marketing Automation, Business Alliances, Salesforce.com, Analyst Relations, Analytics, Mobile Devices
Education
Georgetown University 1997 — 1999
MA, International Business
University of Florida 1990 — 1994
BS, Journalism
Genesys August 2013 - Present
Skills
Product Marketing, SaaS, Contact Centers, CRM, Customer Experience, Business Development, Solution Selling, Enterprise Software, Lead Generation, Strategy, Thought Leadership, Start-ups, Inbound Marketing, Integrated Marketing, Professional Services, Unified Communications, Marketing, Strategic Partnerships, Cloud Computing, Go-to-market Strategy, Leadership, Program Management, Digital Marketing, Management, Sales Enablement, Team Management, Multi-channel Marketing, Sales, Demand Generation, Marketing Strategy, Product Management, Channel Partners, Partner Management, Marketing Automation, Business Alliances, Salesforce.com, Analyst Relations, Analytics, Mobile Devices
Education
Georgetown University 1997 — 1999
MA, International Business
University of Florida 1990 — 1994
BS, Journalism
Priyanka Patil's Genesys Experience June 2011 - December 2014
Job Professional Services Project Manager at WebDAM
Industry Information Technology and Services
Experience
WebDAM January 2015 - Present
Genesys June 2011 - December 2014
National Foreign Language Centre May 2010 - July 2011
Discovery Communications June 2010 - August 2010
University Communications News March 2010 - May 2010
Skills
Testing, Software Documentation, User Experience, Analysis, Information Architecture, Web Applications, Customer Engagement, Customer Satisfaction, Project Management, User Experience Design, Requirements Gathering, Requirements Analysis, Professional Services, SaaS, Salesforce.com, Integration, Business Analysis, Management
Education
University of MarylandCollege 2009 — 2011
M.S, Information Management
University of Maryland College Park 2009 — 2011
Masters, Information Management
University of Pune 2004 — 2008
Bachelor's of Engineering, Electronics and Telecommunications
Fergusson College 2002 — 2004
Higher Secondary Certificate, Science
WebDAM January 2015 - Present
Genesys June 2011 - December 2014
National Foreign Language Centre May 2010 - July 2011
Discovery Communications June 2010 - August 2010
University Communications News March 2010 - May 2010
Skills
Testing, Software Documentation, User Experience, Analysis, Information Architecture, Web Applications, Customer Engagement, Customer Satisfaction, Project Management, User Experience Design, Requirements Gathering, Requirements Analysis, Professional Services, SaaS, Salesforce.com, Integration, Business Analysis, Management
Education
University of MarylandCollege 2009 — 2011
M.S, Information Management
University of Maryland College Park 2009 — 2011
Masters, Information Management
University of Pune 2004 — 2008
Bachelor's of Engineering, Electronics and Telecommunications
Fergusson College 2002 — 2004
Higher Secondary Certificate, Science
Jerry Bonner Jerry Bonner's Genesys Experience January 2014 - September 2014
Job Director Sales Health Sciences Global Business Unit
Industry Information Services
Experience
Oracle - Health Sciences Global Business Unit October 2014 - Present
Genesys January 2014 - September 2014
Oracle April 2002 - December 2013
Hyperion Solutions 2002 - 2007
SeeCommerce 2001 - 2002
QAD 1998 - 2000
Dun & Bradstreet Software 1995 - 1997
Skills
Business Intelligence, EPM, Enterprise Software, Solution Selling, SaaS, Essbase, Hyperion Enterprise, Analytics, OLAP, Cloud Computing, ERP, Sales Enablement, Complex Sales, Pre-sales, Data Integration, Professional Services, Data Warehousing, Business Analytics, Master Data Management, IT Strategy, CRM, Go-to-market Strategy, Solution Architecture, Data Quality, Software Industry
Education
University of Southern California 1987 — 1990
MS, Information Systems
Drexel University - College of Business and Administration
BA, Accounting & Operations Management
Oracle - Health Sciences Global Business Unit October 2014 - Present
Genesys January 2014 - September 2014
Oracle April 2002 - December 2013
Hyperion Solutions 2002 - 2007
SeeCommerce 2001 - 2002
QAD 1998 - 2000
Dun & Bradstreet Software 1995 - 1997
Skills
Business Intelligence, EPM, Enterprise Software, Solution Selling, SaaS, Essbase, Hyperion Enterprise, Analytics, OLAP, Cloud Computing, ERP, Sales Enablement, Complex Sales, Pre-sales, Data Integration, Professional Services, Data Warehousing, Business Analytics, Master Data Management, IT Strategy, CRM, Go-to-market Strategy, Solution Architecture, Data Quality, Software Industry
Education
University of Southern California 1987 — 1990
MS, Information Systems
Drexel University - College of Business and Administration
BA, Accounting & Operations Management
Alexander Shively Alexander Shively's Genesys Experience March 2013 - Present
Job Sales Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys March 2013 - Present
MicroStrategy June 2011 - March 2013
MicroStrategy March 2010 - June 2011
CRS Advanced Technology April 2009 - February 2010
CRS Advanced Technology October 2008 - April 2009
Brodart May 2008 - August 2008
Skills
Cloud Computing, Enterprise Software, Solution Selling, SaaS, Unified Communications, CRM, Sales, Project Management, Professional Services, Pre-sales, Salesforce.com, Channel Partners, Go-to-market Strategy, Managed Services, Networking
Education
East Stroudburg University 2004 — 2008
Bachelor of Science (B.S.) in Media Communication and Technology, minor in Computer Science, Received David Campbell Scholarship for highest GPA
East Stroudsburg University of Pennsylvania
B.S. Media Communications and Technology minor Computer Science
Genesys March 2013 - Present
MicroStrategy June 2011 - March 2013
MicroStrategy March 2010 - June 2011
CRS Advanced Technology April 2009 - February 2010
CRS Advanced Technology October 2008 - April 2009
Brodart May 2008 - August 2008
Skills
Cloud Computing, Enterprise Software, Solution Selling, SaaS, Unified Communications, CRM, Sales, Project Management, Professional Services, Pre-sales, Salesforce.com, Channel Partners, Go-to-market Strategy, Managed Services, Networking
Education
East Stroudburg University 2004 — 2008
Bachelor of Science (B.S.) in Media Communication and Technology, minor in Computer Science, Received David Campbell Scholarship for highest GPA
East Stroudsburg University of Pennsylvania
B.S. Media Communications and Technology minor Computer Science
Nicholas Pyron Nicholas Pyron's Genesys Experience September 2013 - Present
Job Associate Professional Services Consultant at Genesys
Industry Computer Software
Experience
Genesys September 2013 - Present
Skills
Programming, UML, C#, Java, Android, Android Development, Android SDK, Objective-C, iOS, iOS development, Software Development, Software Engineering, Software Documentation, Software Design, Software, Teamwork, Team Management, Eclipse, Unity3D, HTML, SQL, Databases, Visual Studio, Agile Methodologies, CSS, Microsoft SQL Server, Game Development, Oracle, JavaScript, Mobile Applications, Visio, SDLC, SharePoint, MS Project, SOAP, Object Oriented Design, Windows
Education
Georgia Gwinnett College 2008 — 2013
Bachelor of Science (B.S.), Software Development
The University of Georgia 2006 — 2007
Bachelor of Science (B.S.), Information Technology
Genesys September 2013 - Present
Skills
Programming, UML, C#, Java, Android, Android Development, Android SDK, Objective-C, iOS, iOS development, Software Development, Software Engineering, Software Documentation, Software Design, Software, Teamwork, Team Management, Eclipse, Unity3D, HTML, SQL, Databases, Visual Studio, Agile Methodologies, CSS, Microsoft SQL Server, Game Development, Oracle, JavaScript, Mobile Applications, Visio, SDLC, SharePoint, MS Project, SOAP, Object Oriented Design, Windows
Education
Georgia Gwinnett College 2008 — 2013
Bachelor of Science (B.S.), Software Development
The University of Georgia 2006 — 2007
Bachelor of Science (B.S.), Information Technology
Aaron Chaskelis Aaron Chaskelis's Genesys Experience January 1999 - January 2006
Job Director Business Analysis at Interactive Intelligence
Industry Computer Networking
Experience
Interactive Intelligence February 2014 - Present
Cisco Systems January 2006 - February 2014
Genesys January 1999 - January 2006
MCI Corporation January 1992 - December 1999
Skills
Go-to-market Strategy, Product Marketing, Product Management, Contact Centers, Enterprise Software, Solution Selling, SaaS, Channel, Sales Enablement, Cloud Computing, Managed Services, Messaging, Software Development, SIP, Professional Services, MPLS, Business Alliances, Virtualization, Channel Partners, Account Management, Partner Management, VoIP, Demand Generation, Strategy, Telecommunications, Mobile Devices, Service Delivery, Agile Methodologies, Integration, Video Conferencing, Network Architecture, Business Intelligence, Unified Communications, Cisco Technologies, Salesforce.com, IP, Solution Architecture, Start-ups, CRM, Strategic Partnerships, Storage, Data Center, Software Engineering, Multi-channel Marketing, E-commerce, Management, Ethernet, Wireless, Sales Engineering, Program Management
Education
Elon University 1987 — 1992
Bachelor of Arts (BA), History & Religon
WT Woodson
Interactive Intelligence February 2014 - Present
Cisco Systems January 2006 - February 2014
Genesys January 1999 - January 2006
MCI Corporation January 1992 - December 1999
Skills
Go-to-market Strategy, Product Marketing, Product Management, Contact Centers, Enterprise Software, Solution Selling, SaaS, Channel, Sales Enablement, Cloud Computing, Managed Services, Messaging, Software Development, SIP, Professional Services, MPLS, Business Alliances, Virtualization, Channel Partners, Account Management, Partner Management, VoIP, Demand Generation, Strategy, Telecommunications, Mobile Devices, Service Delivery, Agile Methodologies, Integration, Video Conferencing, Network Architecture, Business Intelligence, Unified Communications, Cisco Technologies, Salesforce.com, IP, Solution Architecture, Start-ups, CRM, Strategic Partnerships, Storage, Data Center, Software Engineering, Multi-channel Marketing, E-commerce, Management, Ethernet, Wireless, Sales Engineering, Program Management
Education
Elon University 1987 — 1992
Bachelor of Arts (BA), History & Religon
WT Woodson
Jonathan Zaremski Jonathan Zaremski's Genesys Experience 2005 - 2007
Job Compelling Marketing | Innovative Products | Effective GoToMarket | Consulting
Industry Computer Software
Experience
Independent Consultant 2013 - Present
SAP 2007 - 2013
Genesys 2005 - 2007
Edify (now Convergys) 2002 - 2004
YY Technologies 2002 - 2002
Betasphere 2000 - 2002
Xerox PARC/ContentGuard 1997 - 2000
PRTM 1995 - 1997
Bausch and Lomb 1992 - 1995
Skills
Product Management, Product Marketing, CRM, Strategy, Go-to-market Strategy, Business Intelligence, Marketing Strategy, Analytics, Telecommunications, New Business Development, Business Planning, Messaging, Team Leadership, Marketing, Enterprise Software, Customer Analysis, Customer Communication, SaaS, Program Management, Strategic Leadership, SAP, Sustainability, Corporate Social..., Social Skills, Start-ups, Management, Leadership, Professional Services, Strategic Partnerships
Education
Cornell University - Johnson Graduate School of Management
MBA, Marketing and Finance, GPA 3.9
Creighton University
BSBA, Finance and Economics, GPA 3.8
Independent Consultant 2013 - Present
SAP 2007 - 2013
Genesys 2005 - 2007
Edify (now Convergys) 2002 - 2004
YY Technologies 2002 - 2002
Betasphere 2000 - 2002
Xerox PARC/ContentGuard 1997 - 2000
PRTM 1995 - 1997
Bausch and Lomb 1992 - 1995
Skills
Product Management, Product Marketing, CRM, Strategy, Go-to-market Strategy, Business Intelligence, Marketing Strategy, Analytics, Telecommunications, New Business Development, Business Planning, Messaging, Team Leadership, Marketing, Enterprise Software, Customer Analysis, Customer Communication, SaaS, Program Management, Strategic Leadership, SAP, Sustainability, Corporate Social..., Social Skills, Start-ups, Management, Leadership, Professional Services, Strategic Partnerships
Education
Cornell University - Johnson Graduate School of Management
MBA, Marketing and Finance, GPA 3.9
Creighton University
BSBA, Finance and Economics, GPA 3.8
Troy Doherty Troy Doherty's Genesys Experience March 2012 - Present
Job Lead PS Engineer at Genesys
Industry Telecommunications
Experience
Genesys March 2012 - Present
Voxai Solutions Inc. March 2009 - March 2012
Integrated Customer Solutions October 2008 - January 2009
JPMorgan Chase January 2006 - October 2008
BankOne 2003 - 2005
Earthlink October 1998 - January 2003
MindSpring July 1996 - October 1998
Skills
Genesys Framework, Genesys SIP, GVP, Infomart, Interactive Insights, Oracle, Oracle SQL, MS SQL, Genesys ICON, Genesys, Microsoft SQL Server, SQL, Cisco Technologies, SIP, Unix, Call Centers, Genesys Advisors Suite, Performance Management, SDLC, Genesys Interactive..., Genesys Outbound..., Virtual Hold Technology, AcmePacket SBC, VIOP, SS7, Telecommunications, Call Routing, CTI, Troubleshooting, Routing, VoIP, Integration, Solution Architecture, Avaya Technologies, Contact Centers
Education
University of Phoenix 2002 — 2010
HACC, Central Pennsylvania's Community College 1987 — 1988
Genesys March 2012 - Present
Voxai Solutions Inc. March 2009 - March 2012
Integrated Customer Solutions October 2008 - January 2009
JPMorgan Chase January 2006 - October 2008
BankOne 2003 - 2005
Earthlink October 1998 - January 2003
MindSpring July 1996 - October 1998
Skills
Genesys Framework, Genesys SIP, GVP, Infomart, Interactive Insights, Oracle, Oracle SQL, MS SQL, Genesys ICON, Genesys, Microsoft SQL Server, SQL, Cisco Technologies, SIP, Unix, Call Centers, Genesys Advisors Suite, Performance Management, SDLC, Genesys Interactive..., Genesys Outbound..., Virtual Hold Technology, AcmePacket SBC, VIOP, SS7, Telecommunications, Call Routing, CTI, Troubleshooting, Routing, VoIP, Integration, Solution Architecture, Avaya Technologies, Contact Centers
Education
University of Phoenix 2002 — 2010
HACC, Central Pennsylvania's Community College 1987 — 1988
Alan Bunnis Alan Bunnis's Genesys Experience July 2000 - Present
Job Project Manager at Genesys
Industry Computer Software
Experience
Genesys July 2000 - Present
State Farm Insurance July 1999 - July 2000
Rancho Cordova, CA July 1991 - June 1998
Skills
Project Management, Training Delivery, Communication, Team Leadership, Sales Process, Cloud Computing, Networking, Software Development, Integration, IVR, Pre-sales, Telecommunications, Enterprise Software, CRM
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Technology Management
Golden Gate University
Bachelor of Science (BS), Telecommunications Engineering
Genesys July 2000 - Present
State Farm Insurance July 1999 - July 2000
Rancho Cordova, CA July 1991 - June 1998
Skills
Project Management, Training Delivery, Communication, Team Leadership, Sales Process, Cloud Computing, Networking, Software Development, Integration, IVR, Pre-sales, Telecommunications, Enterprise Software, CRM
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Technology Management
Golden Gate University
Bachelor of Science (BS), Telecommunications Engineering
Serge Blazhievsky Serge Blazhievsky's Genesys Experience February 2001 - June 2004
Job Big Data Hadoop Architect
Industry Computer Software
Experience
NICE Systems October 2011 - Present
LiveOps December 2008 - October 2011
Attributor October 2007 - October 2008
Alcatel June 2004 - October 2007
Genesys February 2001 - June 2004
emtion 2000 - 2001
Skills
Distributed Systems, Java, C++, XML, Web Applications, hadoop, datameer, Big Insights, HBase, Hive, cloudera, Hadoop, Unix, MapReduce, Agile Methodologies, Integration, Software Development, Big Data, Oracle, Cloud Computing, Testing, Software Engineering, Scalability, Perl, REST, Software Design
Education
Cloudera 2011 — 2011
certification, data processing
Santa Clara University 2004 — 2007
MS, Engineering Managment
Chernivci National 'Juriy Fedkovyc' University 1994 — 1999
MS, Math
NICE Systems October 2011 - Present
LiveOps December 2008 - October 2011
Attributor October 2007 - October 2008
Alcatel June 2004 - October 2007
Genesys February 2001 - June 2004
emtion 2000 - 2001
Skills
Distributed Systems, Java, C++, XML, Web Applications, hadoop, datameer, Big Insights, HBase, Hive, cloudera, Hadoop, Unix, MapReduce, Agile Methodologies, Integration, Software Development, Big Data, Oracle, Cloud Computing, Testing, Software Engineering, Scalability, Perl, REST, Software Design
Education
Cloudera 2011 — 2011
certification, data processing
Santa Clara University 2004 — 2007
MS, Engineering Managment
Chernivci National 'Juriy Fedkovyc' University 1994 — 1999
MS, Math
Jim Connolly Jim Connolly's Genesys Experience June 2014 - Present
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys June 2014 - Present
Oracle June 2012 - June 2014
Oracle June 2011 - May 2012
Oracle June 2010 - May 2011
Oracle October 2007 - May 2010
St. Croix Systems Corporation, Inc December 2006 - September 2007
Medegen Medical Products, LLC June 2006 - November 2006
New England Office Supply April 2005 - May 2006
Skills
Solution Selling, Value Based Selling, Trusted Advisor, Long-term Customer..., Enterprise Software, Strategic Communications, Strategic Partnerships, Customer Engagement, Requirements Analysis, Sales Operations, Strategy, Account Management, Selling, SaaS, Sales, Team Management, Software Industry, Sales Process, Cloud Computing, PaaS, Leadership, Management, CRM, Salesforce.com
Education
Gannon University
BS, Business Administration
Skaneateles Central School
Genesys June 2014 - Present
Oracle June 2012 - June 2014
Oracle June 2011 - May 2012
Oracle June 2010 - May 2011
Oracle October 2007 - May 2010
St. Croix Systems Corporation, Inc December 2006 - September 2007
Medegen Medical Products, LLC June 2006 - November 2006
New England Office Supply April 2005 - May 2006
Skills
Solution Selling, Value Based Selling, Trusted Advisor, Long-term Customer..., Enterprise Software, Strategic Communications, Strategic Partnerships, Customer Engagement, Requirements Analysis, Sales Operations, Strategy, Account Management, Selling, SaaS, Sales, Team Management, Software Industry, Sales Process, Cloud Computing, PaaS, Leadership, Management, CRM, Salesforce.com
Education
Gannon University
BS, Business Administration
Skaneateles Central School
Denise Persson Denise Persson's Genesys Experience October 1996 - July 2008
Job CMO at Apigee
Industry Internet
Experience
Apigee December 2013 - Present
ON24 July 2008 - December 2013
Genesys October 1996 - July 2008
Genesys June 2002 - December 2005
Genesys January 2000 - June 2002
Genesys January 1999 - January 2000
Genesys October 1996 - January 1999
Kuwait Petroleum Corporation August 1995 - September 1996
Skills
Product Marketing, Online Marketing, Marketing Strategy, Demand Generation, Marketing Communications, Public Relations, Marketing Management, B2B, SaaS, Marketing, Webcasting, Virtual Events, Online Advertising, Account Management, Global Marketing, Leadership, Digital Marketing, Lead Generation, Email Marketing, Start-ups, Strategic Partnerships, Product Management, Strategy, B2B Marketing, Multi-channel Marketing, Salesforce.com, Sales Process, Business Development, Marketing Automation, Product Launch, Analytics, Cloud Computing, Customer Acquisition, Product Development, Go-to-market Strategy, Management, Cloud Marketing, Enterprise Software
Education
Georgetown University - The McDonough School of Business 2005 — 2007
MBA, International Business
Stockholm University 1994 — 1997
Bachelor's Degree, Business Administration and Economics
Apigee December 2013 - Present
ON24 July 2008 - December 2013
Genesys October 1996 - July 2008
Genesys June 2002 - December 2005
Genesys January 2000 - June 2002
Genesys January 1999 - January 2000
Genesys October 1996 - January 1999
Kuwait Petroleum Corporation August 1995 - September 1996
Skills
Product Marketing, Online Marketing, Marketing Strategy, Demand Generation, Marketing Communications, Public Relations, Marketing Management, B2B, SaaS, Marketing, Webcasting, Virtual Events, Online Advertising, Account Management, Global Marketing, Leadership, Digital Marketing, Lead Generation, Email Marketing, Start-ups, Strategic Partnerships, Product Management, Strategy, B2B Marketing, Multi-channel Marketing, Salesforce.com, Sales Process, Business Development, Marketing Automation, Product Launch, Analytics, Cloud Computing, Customer Acquisition, Product Development, Go-to-market Strategy, Management, Cloud Marketing, Enterprise Software
Education
Georgetown University - The McDonough School of Business 2005 — 2007
MBA, International Business
Stockholm University 1994 — 1997
Bachelor's Degree, Business Administration and Economics
Camila Souza Cook Camila Souza Cook's Genesys Experience April 2015 - Present
Job Sr Digital Marketing Manager at Genesys
Industry Computer Software
Experience
Genesys April 2015 - Present
Symantec August 2014 - April 2015
Kaspersky Lab July 2012 - August 2014
Lenovo June 2011 - July 2012
Lenovo October 2009 - July 2011
Symantec Corp. October 2006 - October 2009
LG Electronics June 2005 - October 2006
Fundação Bradesco July 1999 - June 2005
Skills
Brand Awareness, Channel Marketing, Trade Marketing, Digital Marketing, Demand Generation, Online Marketing, Social Media Marketing, Online Advertising, Multi-channel Marketing, Marketing Communications, Marketing Strategy, Product Marketing, SEO, Advertising, Direct Marketing, Marketing, Strategy, SEM, B2B, Brand Development, Product Launch, Marketing online, Online-Marketing
Education
Escola Superior de Propaganda e Marketing 2009 — 2009
Product Management, Marketing
Escola Superior de Propaganda e Marketing 2006 — 2008
Master in Business Management and Marketing, Marketing
Universidade Anhembi Morumbi 2001 — 2004
Bachelor, Communication & Design
Fundação Bradesco
High School - Data Processing
Miguel de Cervantes & Cultura Inglesa
Fluent in English and Spanish, Languages
Genesys April 2015 - Present
Symantec August 2014 - April 2015
Kaspersky Lab July 2012 - August 2014
Lenovo June 2011 - July 2012
Lenovo October 2009 - July 2011
Symantec Corp. October 2006 - October 2009
LG Electronics June 2005 - October 2006
Fundação Bradesco July 1999 - June 2005
Skills
Brand Awareness, Channel Marketing, Trade Marketing, Digital Marketing, Demand Generation, Online Marketing, Social Media Marketing, Online Advertising, Multi-channel Marketing, Marketing Communications, Marketing Strategy, Product Marketing, SEO, Advertising, Direct Marketing, Marketing, Strategy, SEM, B2B, Brand Development, Product Launch, Marketing online, Online-Marketing
Education
Escola Superior de Propaganda e Marketing 2009 — 2009
Product Management, Marketing
Escola Superior de Propaganda e Marketing 2006 — 2008
Master in Business Management and Marketing, Marketing
Universidade Anhembi Morumbi 2001 — 2004
Bachelor, Communication & Design
Fundação Bradesco
High School - Data Processing
Miguel de Cervantes & Cultura Inglesa
Fluent in English and Spanish, Languages
Ashish Gupta Ashish Gupta's Genesys Experience March 2002 - August 2004
Job Chief Marketing Officer and SVP Business Development at Actian Corporation
Industry Computer Software
Experience
Actian Corporation October 2013 - Present
Vidyo January 2011 - October 2013
Microsoft August 2004 - January 2011
Genesys March 2002 - August 2004
Telera Communications (acquired by Alcatel/Genesys) January 2001 - March 2002
Covad January 2000 - January 2001
Deloitte Consulting - Braxton Associates September 1996 - January 2000
Hewlett-Packard July 1991 - September 1994
Skills
Cloud Computing, SaaS, Go-to-market Strategy, Enterprise Software, Product Management, B2B Marketing, Strategic Partnerships, Channel Partners, Sales Enablement, Marketing, Business Alliances, Multi-channel Marketing, Channel, Demand Generation, New Business Development, Managed Services, Strategy, Business Development, Competitive Analysis, Start-ups, Pre-sales, Product Marketing, Solution Selling, Corporate Development, Partner Management, Lead Generation, Unified Communications, Mobile Devices, Cross-functional Team..., CRM, Sales Process, Direct Sales, Professional Services, Messaging, Executive Management, Telecommunications, Product Launch, Mobile Technology, Mobile Applications, Marketing Automation, Thought Leadership, Strategic Alliances, Product Lifecycle..., Wireless, E-commerce, PaaS, VoIP, Analyst Relations
Education
UCLA Anderson School of Management 1994 — 1996
MBA
Grinnell College 1987 — 1991
BA, Computer Science and Economics
Stanford University
MS, Engineering Economic Systems
Actian Corporation October 2013 - Present
Vidyo January 2011 - October 2013
Microsoft August 2004 - January 2011
Genesys March 2002 - August 2004
Telera Communications (acquired by Alcatel/Genesys) January 2001 - March 2002
Covad January 2000 - January 2001
Deloitte Consulting - Braxton Associates September 1996 - January 2000
Hewlett-Packard July 1991 - September 1994
Skills
Cloud Computing, SaaS, Go-to-market Strategy, Enterprise Software, Product Management, B2B Marketing, Strategic Partnerships, Channel Partners, Sales Enablement, Marketing, Business Alliances, Multi-channel Marketing, Channel, Demand Generation, New Business Development, Managed Services, Strategy, Business Development, Competitive Analysis, Start-ups, Pre-sales, Product Marketing, Solution Selling, Corporate Development, Partner Management, Lead Generation, Unified Communications, Mobile Devices, Cross-functional Team..., CRM, Sales Process, Direct Sales, Professional Services, Messaging, Executive Management, Telecommunications, Product Launch, Mobile Technology, Mobile Applications, Marketing Automation, Thought Leadership, Strategic Alliances, Product Lifecycle..., Wireless, E-commerce, PaaS, VoIP, Analyst Relations
Education
UCLA Anderson School of Management 1994 — 1996
MBA
Grinnell College 1987 — 1991
BA, Computer Science and Economics
Stanford University
MS, Engineering Economic Systems
David McAbee David McAbee's Genesys Experience April 2011 - May 2013
Job District Sales Manager at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
VoltDelta June 2013 - February 2015
Genesys April 2011 - May 2013
Oracle July 2010 - April 2011
George Mason University November 2008 - June 2010
T-Mobile July 2004 - August 2008
Skills
Campaign Design, Social Media Marketing, Message Development, Account Management, SaaS, Cloud Applications, Direct Sales, Sales, Solution Selling, Enterprise Software, Wireless, Selling, B2B, Leadership, Cold Calling, Sales Operations, CRM, Cross-functional Team..., Campaigns, Sales Management, Competitive Analysis, Strategic Partnerships, Training, Professional Services, Sales Process, Salesforce.com, Telecommunications, Cloud Computing, Management, Go-to-market Strategy, Business Development, Lead Generation
Education
George Mason University 2006 — 2010
Individualized Studies, Economics, Environmental Science and Policy, Government
inContact February 2015 - Present
VoltDelta June 2013 - February 2015
Genesys April 2011 - May 2013
Oracle July 2010 - April 2011
George Mason University November 2008 - June 2010
T-Mobile July 2004 - August 2008
Skills
Campaign Design, Social Media Marketing, Message Development, Account Management, SaaS, Cloud Applications, Direct Sales, Sales, Solution Selling, Enterprise Software, Wireless, Selling, B2B, Leadership, Cold Calling, Sales Operations, CRM, Cross-functional Team..., Campaigns, Sales Management, Competitive Analysis, Strategic Partnerships, Training, Professional Services, Sales Process, Salesforce.com, Telecommunications, Cloud Computing, Management, Go-to-market Strategy, Business Development, Lead Generation
Education
George Mason University 2006 — 2010
Individualized Studies, Economics, Environmental Science and Policy, Government
Ken Conrad's Genesys Experience August 2014 - Present
Job Regional Manager at Genesys
Industry Information Technology and Services
Experience
Genesys August 2014 - Present
LiveVox October 2011 - August 2014
Genesys May 2011 - October 2011
Genesys September 2004 - May 2011
Genesys February 2000 - September 2004
Intervoice-Brite September 1996 - February 2000
Via Christi Health June 1990 - September 1996
Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI
Education
Friends University 1995 — 1997
Master of Science, Management Information Systems
Emporia State University 1986 — 1988
Bachelor of Science, Biology, Education
Genesys August 2014 - Present
LiveVox October 2011 - August 2014
Genesys May 2011 - October 2011
Genesys September 2004 - May 2011
Genesys February 2000 - September 2004
Intervoice-Brite September 1996 - February 2000
Via Christi Health June 1990 - September 1996
Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI
Education
Friends University 1995 — 1997
Master of Science, Management Information Systems
Emporia State University 1986 — 1988
Bachelor of Science, Biology, Education
Chelby Roberts's Genesys Experience September 2013 - Present
Job Executive Assistant at Genesys
Industry Telecommunications
Experience
Genesys September 2013 - Present
Webster Orthopedics December 2009 - September 2013
Countrywide Home Loans March 2007 - May 2008
Wells Fargo Home Mortgage May 2002 - March 2007
Skills
Loans, Customer Service, Event Planning, Team Building, Event Management, Patient Advocacy, Executive Support, Marketing, Research, Coaching, Outlook, Healthcare, Community Outreach, Nonprofits, Human Resources, Administrative..., Administrative...
Education
Cornell University 2013 — 2013
Marketing Strategy for Business Leaders Certificate
Saint Mary's College of California 2001 — 2003
B.S., Psychology/Sociology
Genesys September 2013 - Present
Webster Orthopedics December 2009 - September 2013
Countrywide Home Loans March 2007 - May 2008
Wells Fargo Home Mortgage May 2002 - March 2007
Skills
Loans, Customer Service, Event Planning, Team Building, Event Management, Patient Advocacy, Executive Support, Marketing, Research, Coaching, Outlook, Healthcare, Community Outreach, Nonprofits, Human Resources, Administrative..., Administrative...
Education
Cornell University 2013 — 2013
Marketing Strategy for Business Leaders Certificate
Saint Mary's College of California 2001 — 2003
B.S., Psychology/Sociology
Desa Zraick's Genesys Experience August 2015 - Present
Job GoToMarket Strategy, Operations, Programs & Results
Industry Information Technology and Services
Experience
Genesys August 2015 - Present
Multi-Channel Go-To-Market Strategy & Consultation May 2012 - July 2015
Accellion June 2014 - April 2015
Seagate Technology April 2010 - May 2012
Seagate Technologies, Inc. October 2004 - April 2011
Sun Microsystems January 2001 - May 2004
Cobalt Networks January 1998 - January 2001
Skills
Business Process..., Sales, Monetization, Loyalty Programs, Multi-channel Marketing, Channel, Business Alliances, Strategic Partnerships, Integrated Marketing, Online Advertising, Strategic Planning, Demand Generation, Sales Enablement, Go-to-market Strategy, Marketing Automation, Channel Partners, Partner Management, SaaS, Field Marketing, Strategic Alliances, Social Media Marketing, business process..., Change Management, Competitive Analysis, Cross-functional Team..., Product Launch, B2B Marketing, Online Marketing, Thought Leadership, Global Marketing, Marketing Operations, Marketing Management, Marketing Strategy, Channel Strategy, Business Development, Digital Marketing, Business Strategy, Product Lifecycle..., B2B, Account Management, E-commerce, Strategy, Channel Sales, New Business Development, Email Marketing, Marketing Communications, Marketing, Market Development, Program Management, Resellers
Education
Harvard Business School 2007 — 2007
Ateneo de Manila Loyola University 1974 — 1977
BA
Genesys August 2015 - Present
Multi-Channel Go-To-Market Strategy & Consultation May 2012 - July 2015
Accellion June 2014 - April 2015
Seagate Technology April 2010 - May 2012
Seagate Technologies, Inc. October 2004 - April 2011
Sun Microsystems January 2001 - May 2004
Cobalt Networks January 1998 - January 2001
Skills
Business Process..., Sales, Monetization, Loyalty Programs, Multi-channel Marketing, Channel, Business Alliances, Strategic Partnerships, Integrated Marketing, Online Advertising, Strategic Planning, Demand Generation, Sales Enablement, Go-to-market Strategy, Marketing Automation, Channel Partners, Partner Management, SaaS, Field Marketing, Strategic Alliances, Social Media Marketing, business process..., Change Management, Competitive Analysis, Cross-functional Team..., Product Launch, B2B Marketing, Online Marketing, Thought Leadership, Global Marketing, Marketing Operations, Marketing Management, Marketing Strategy, Channel Strategy, Business Development, Digital Marketing, Business Strategy, Product Lifecycle..., B2B, Account Management, E-commerce, Strategy, Channel Sales, New Business Development, Email Marketing, Marketing Communications, Marketing, Market Development, Program Management, Resellers
Education
Harvard Business School 2007 — 2007
Ateneo de Manila Loyola University 1974 — 1977
BA
Brian Galvin Brian Galvin's Genesys Experience September 1995 - February 1999
Job Patent Agent—IP Strategist—Inventor—Master of Quadrant One
Industry Law Practice
Experience
Galvin Patent Law LLC—From Intention to Invention™ September 2008 - Present
Aria Solutions October 2009 - September 2010
Nuance Communications, Inc. April 2008 - November 2008
Genesys, an Alcatel-Lucent Company November 2004 - July 2007
Galvin Consulting LLC June 2000 - October 2004
CommPlexus Corporation September 1999 - June 2000
SAIC February 1999 - August 1999
Genesys September 1995 - February 1999
AMD January 1995 - September 1995
US Navy 1982 - 1995
Skills
Patents, Start-ups, Patent Prosecution, Invention, Strategic Thinking, Patent Litigation, Telecommunications, Enterprise Software, Strategy, Software Patents, Analytics, SaaS, Strategic Consulting, Product Management, Contact Centers, Professional Services, Venture Capital, Cloud Computing, Intellectual Property, Patentability, Mathematical Modeling, Product Development, Strategic Partnerships, Program Management, VoIP, Management, Business Strategy, Business Development, Licensing, Integration, Enterprise Architecture, Business Intelligence, Entrepreneurship, Strategic Leadership, Consulting, Leadership, Mathematica, Software Development, Analysis, Management Consulting, Nuclear Engineering, IP, Medical Devices, Technology Transfer, Acoustics, R&D, Algorithms, Litigation, Simulations, Patent Drafting
Education
Naval Postgraduate School 1989 — 1991
MS, Physics (Acoustics)
Harvard 1977 — 1981
BA, Biochemistry
Galvin Patent Law LLC—From Intention to Invention™ September 2008 - Present
Aria Solutions October 2009 - September 2010
Nuance Communications, Inc. April 2008 - November 2008
Genesys, an Alcatel-Lucent Company November 2004 - July 2007
Galvin Consulting LLC June 2000 - October 2004
CommPlexus Corporation September 1999 - June 2000
SAIC February 1999 - August 1999
Genesys September 1995 - February 1999
AMD January 1995 - September 1995
US Navy 1982 - 1995
Skills
Patents, Start-ups, Patent Prosecution, Invention, Strategic Thinking, Patent Litigation, Telecommunications, Enterprise Software, Strategy, Software Patents, Analytics, SaaS, Strategic Consulting, Product Management, Contact Centers, Professional Services, Venture Capital, Cloud Computing, Intellectual Property, Patentability, Mathematical Modeling, Product Development, Strategic Partnerships, Program Management, VoIP, Management, Business Strategy, Business Development, Licensing, Integration, Enterprise Architecture, Business Intelligence, Entrepreneurship, Strategic Leadership, Consulting, Leadership, Mathematica, Software Development, Analysis, Management Consulting, Nuclear Engineering, IP, Medical Devices, Technology Transfer, Acoustics, R&D, Algorithms, Litigation, Simulations, Patent Drafting
Education
Naval Postgraduate School 1989 — 1991
MS, Physics (Acoustics)
Harvard 1977 — 1981
BA, Biochemistry
Nima D'Souza Nima D'Souza's Genesys Experience November 1996 - April 2001
Job Director, Global Channel Solutions & Changepoint Applications
Industry Computer Software
Experience
Dell June 2013 - Present
Dell January 2011 - Present
Dell August 2006 - January 2011
Exigen Group April 2001 - July 2005
Genesys November 1996 - April 2001
MCI Communications December 1993 - November 1996
Dataimage February 1993 - December 1993
Iomega January 1991 - February 1993
Skills
Integration, Agile Methodologies, Software Development, Cross-functional Team..., Project Management, Management, Architecture, Team Management, Call Centers, TCP/IP, Product Development, Strategic Planning, IVR, Cloud Computing, Program Management, Professional Services, SDLC, Telecommunications
Education
New York University - Polytechnic School of Engineering 1989 — 1991
MS, Computer Science
City University of New York-Brooklyn College 1986 — 1989
BS, Computer & Information Science
Mary Immaculate School 1965 — 1975
Dell June 2013 - Present
Dell January 2011 - Present
Dell August 2006 - January 2011
Exigen Group April 2001 - July 2005
Genesys November 1996 - April 2001
MCI Communications December 1993 - November 1996
Dataimage February 1993 - December 1993
Iomega January 1991 - February 1993
Skills
Integration, Agile Methodologies, Software Development, Cross-functional Team..., Project Management, Management, Architecture, Team Management, Call Centers, TCP/IP, Product Development, Strategic Planning, IVR, Cloud Computing, Program Management, Professional Services, SDLC, Telecommunications
Education
New York University - Polytechnic School of Engineering 1989 — 1991
MS, Computer Science
City University of New York-Brooklyn College 1986 — 1989
BS, Computer & Information Science
Mary Immaculate School 1965 — 1975
Geoffrey Barfield's Genesys Experience January 2004 - March 2007
Job Vice President Professional Services, Workforce Ready
Industry Telecommunications
Experience
Kronos 2015 - Present
eLoyalty, a TeleTech Company October 2014 - March 2015
Interactive Intelligence January 2014 - October 2014
Interactive Intelligence December 2011 - January 2014
Interactive Intelligence August 2011 - December 2011
Alcatel-Lucent/Genesys 2007 - 2011
Genesys January 2004 - March 2007
Genesys February 2000 - January 2004
Intek Information Systems April 1999 - February 2000
DecisionOne April 1997 - April 1999
Education
Fort Hays State University 1992 — 1994
Ferris State University 1988 — 1990
Visual Communications
Kronos 2015 - Present
eLoyalty, a TeleTech Company October 2014 - March 2015
Interactive Intelligence January 2014 - October 2014
Interactive Intelligence December 2011 - January 2014
Interactive Intelligence August 2011 - December 2011
Alcatel-Lucent/Genesys 2007 - 2011
Genesys January 2004 - March 2007
Genesys February 2000 - January 2004
Intek Information Systems April 1999 - February 2000
DecisionOne April 1997 - April 1999
Education
Fort Hays State University 1992 — 1994
Ferris State University 1988 — 1990
Visual Communications
Marilyn Kirchoff Marilyn Kirchoff's Genesys Experience January 2005 - December 2012
Job Crystal and WebI Reports Developer for Verizon Business Services (contract)
Industry Telecommunications
Experience
Verizon Business Services December 2012 - December 2013
Artisan Technology January 2012 - December 2012
Genesys January 2005 - December 2012
On Lok July 2012 - September 2012
Kaiser Permanente March 2005 - December 2011
Veracyte, Inc. August 2010 - May 2011
Transera January 2007 - April 2008
Genentech June 2006 - January 2007
Aspect Software October 1993 - December 2003
Skills
Crystal Reports, SDLC, Requirements Analysis, Oracle, SQL, Business Objects, Databases, Microsoft SQL Server, MySQL, Testing, Analysis, User Acceptance Testing, SaaS, Data Integration, Call Center, Salesforce.com, Vendor Management, Quality Assurance, Call Centers, Access, Software Documentation, Management, Visio, Integration, Business Analysis, Software Project..., SharePoint, Agile Methodologies
Education
Colorado State University 1966 — 1971
BS, Business Administration/Accounting
De Anza College, Cupertino, CA 1982 — 1984
Associate of Arts Data Processing, Data Processing
Verizon Business Services December 2012 - December 2013
Artisan Technology January 2012 - December 2012
Genesys January 2005 - December 2012
On Lok July 2012 - September 2012
Kaiser Permanente March 2005 - December 2011
Veracyte, Inc. August 2010 - May 2011
Transera January 2007 - April 2008
Genentech June 2006 - January 2007
Aspect Software October 1993 - December 2003
Skills
Crystal Reports, SDLC, Requirements Analysis, Oracle, SQL, Business Objects, Databases, Microsoft SQL Server, MySQL, Testing, Analysis, User Acceptance Testing, SaaS, Data Integration, Call Center, Salesforce.com, Vendor Management, Quality Assurance, Call Centers, Access, Software Documentation, Management, Visio, Integration, Business Analysis, Software Project..., SharePoint, Agile Methodologies
Education
Colorado State University 1966 — 1971
BS, Business Administration/Accounting
De Anza College, Cupertino, CA 1982 — 1984
Associate of Arts Data Processing, Data Processing
Lance Child's Genesys Experience August 2013 - Present
Job Senior Account Executive, Genesys Cloud
Industry Computer Software
Experience
Genesys August 2013 - Present
TEXbase August 2011 - August 2013
Mortgage Professional August 2002 - August 2011
RightNow Technologies May 2000 - August 2002
Ajilon Finance Solutions May 1995 - July 1999
Deloitte & Touche September 1991 - May 1995
Skills
Business Process, Forecasting, Project Management, Sales Management, Leadership Development, Management, SaaS, Business Development, Marketing, Public Speaking, Customer Experience, Strategy, Leadership
Education
Gonzaga University - School of Business Administration 1987 — 1991
BBA, Accounting
CPA, State of Washington, 1994
Genesys August 2013 - Present
TEXbase August 2011 - August 2013
Mortgage Professional August 2002 - August 2011
RightNow Technologies May 2000 - August 2002
Ajilon Finance Solutions May 1995 - July 1999
Deloitte & Touche September 1991 - May 1995
Skills
Business Process, Forecasting, Project Management, Sales Management, Leadership Development, Management, SaaS, Business Development, Marketing, Public Speaking, Customer Experience, Strategy, Leadership
Education
Gonzaga University - School of Business Administration 1987 — 1991
BBA, Accounting
CPA, State of Washington, 1994
Juan Janolo Juan Janolo's Genesys Experience November 2012 - Present
Job IT Desktop Support Specialist II
Industry Information Technology and Services
Experience
Genesys November 2012 - Present
Rovi February 2009 - November 2012
BCBG Max Azria 2008 - 2009
Skills
Linux, Virtualization, KVM, XenServer, Mac OS X, Active Directory, Windows 7, Windows Server 2008, Operating Systems, Asset Management, Linux server..., CentOS, Ubuntu, Apple Remote Desktop, Drupal, Wordpress, Joomla, Casper, OS X, SCCM 2012, Xen, WordPress, Linux System..., Windows Server, Software Development, Windows, System Deployment, Software Installation, System Administration, Agile Methodologies
Education
Colorado Technical University 2007 — 2009
BS, Software Architecture
New York Institute of Technology-Old Westbury
BA, Behavioral Science
Genesys November 2012 - Present
Rovi February 2009 - November 2012
BCBG Max Azria 2008 - 2009
Skills
Linux, Virtualization, KVM, XenServer, Mac OS X, Active Directory, Windows 7, Windows Server 2008, Operating Systems, Asset Management, Linux server..., CentOS, Ubuntu, Apple Remote Desktop, Drupal, Wordpress, Joomla, Casper, OS X, SCCM 2012, Xen, WordPress, Linux System..., Windows Server, Software Development, Windows, System Deployment, Software Installation, System Administration, Agile Methodologies
Education
Colorado Technical University 2007 — 2009
BS, Software Architecture
New York Institute of Technology-Old Westbury
BA, Behavioral Science
Lee Root Lee Root's Genesys Experience February 2008 - December 2012
Job Technical Account Manager/Support Specialist Mediu LLC
Industry Information Technology and Services
Experience
Mediu, LLC 2013 - Present
Genesys February 2008 - December 2012
Wells Fargo 2006 - 2008
Verizon Business 2005 - October 2007
Genesys September 2001 - June 2005
MCI 1996 - 2001
Skills
Genesys, CTI, PHP, Genesys Framework, Telecommunications, Troubleshooting, Strategy, Web Development, Software Development, SIP, Integration, Testing, Microsoft SQL Server, XML, Oracle, Call Center, Call Centers, Web Programming, Strategy Development, C/C++/C#, Genesys Troubleshooting, Genesys Implementation, jQuery, Cloud Computing
Education
University of Colorado Boulder 2006 — 2006
-, Computer Science
Colorado Technical University 1995 — 1997
-, Computer Science
Mediu, LLC 2013 - Present
Genesys February 2008 - December 2012
Wells Fargo 2006 - 2008
Verizon Business 2005 - October 2007
Genesys September 2001 - June 2005
MCI 1996 - 2001
Skills
Genesys, CTI, PHP, Genesys Framework, Telecommunications, Troubleshooting, Strategy, Web Development, Software Development, SIP, Integration, Testing, Microsoft SQL Server, XML, Oracle, Call Center, Call Centers, Web Programming, Strategy Development, C/C++/C#, Genesys Troubleshooting, Genesys Implementation, jQuery, Cloud Computing
Education
University of Colorado Boulder 2006 — 2006
-, Computer Science
Colorado Technical University 1995 — 1997
-, Computer Science
Sam Shkrabov Sam Shkrabov's Genesys Experience 1995 - February 2002
Job VP of Engineering, VCC at Five9
Industry Computer Software
Experience
Five9 June 2013 - Present
Exigen Services April 2012 - June 2013
Five9 July 2007 - April 2012
Five9 September 2006 - July 2007
Zultys Technologies February 2002 - July 2006
Genesys 1995 - February 2002
Skills
SaaS, Cloud Computing, Telecommunications, VoIP, Call Center, SIP, Software Development, Agile Methodologies, Team Management, Product Development, Telephony, Software Engineering, Management, System Architecture, Call Centers, Start-ups, Integration, Unified Communications, Enterprise Software, Scrum, Data Center, Solution Architecture, Distributed Systems, CTI, IVR
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
Master's Degree, EE
Five9 June 2013 - Present
Exigen Services April 2012 - June 2013
Five9 July 2007 - April 2012
Five9 September 2006 - July 2007
Zultys Technologies February 2002 - July 2006
Genesys 1995 - February 2002
Skills
SaaS, Cloud Computing, Telecommunications, VoIP, Call Center, SIP, Software Development, Agile Methodologies, Team Management, Product Development, Telephony, Software Engineering, Management, System Architecture, Call Centers, Start-ups, Integration, Unified Communications, Enterprise Software, Scrum, Data Center, Solution Architecture, Distributed Systems, CTI, IVR
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
Master's Degree, EE
Mark Manring Mark Manring's Genesys Experience 2001 - 2005
Job Owner, Mark Manring Recording, Inc.
Industry Photography
Experience
Mark Manring Recording, Inc. 1990 - Present
Zenph Studios, Inc. 2002 - 2012
Genesys 2001 - 2005
IBM Corporation 1978 - 2001
Skills
Software Development, Software Design, Audio Engineering, Audio Editing, Digital Audio, Event Photography, Photoshop, Wedding Photography, Photography, Audio Restoration, Audio Post Production, Multi-track Recording, Classical Recording, Choral Recording, CD Production, Adobe Audition, Adobe Photoshop, Videography, Video Production, Sound, Recording, Post Production, Mastering, Piano, Agile Methodologies, Pro Tools, Music Production, Video, Editing, Music, Programming, Music Industry, Software Engineering
Education
Cleveland State University 1975 — 1978
BS, Computer and Information Science
Ohio University 1973 — 1974
Photography, Programming
St. Lawrence University 1972 — 1973
University School 1968 — 1972
High School
Mark Manring Recording, Inc. 1990 - Present
Zenph Studios, Inc. 2002 - 2012
Genesys 2001 - 2005
IBM Corporation 1978 - 2001
Skills
Software Development, Software Design, Audio Engineering, Audio Editing, Digital Audio, Event Photography, Photoshop, Wedding Photography, Photography, Audio Restoration, Audio Post Production, Multi-track Recording, Classical Recording, Choral Recording, CD Production, Adobe Audition, Adobe Photoshop, Videography, Video Production, Sound, Recording, Post Production, Mastering, Piano, Agile Methodologies, Pro Tools, Music Production, Video, Editing, Music, Programming, Music Industry, Software Engineering
Education
Cleveland State University 1975 — 1978
BS, Computer and Information Science
Ohio University 1973 — 1974
Photography, Programming
St. Lawrence University 1972 — 1973
University School 1968 — 1972
High School
Kevin Godlewski Kevin Godlewski's Genesys Experience 1998 - 2000
Job Owner, Executive Charter Services, Inc
Industry Airlines/Aviation
Experience
Executive Charter Services, Inc July 2002 - Present
FlightTime Corporation 2000 - 2002
Genesys 1998 - 2000
Skills
Charter, Aviation, Airlines, Flights, Aircraft, Commercial Aviation, Tourism, Airports, Customer Service, Event Management, New Business Development, Event Planning, Microsoft Office, Business Travel, Social Media, Marketing, Strategic Planning, Business Strategy, Marketing Strategy, Account Management, Celebrity, Travel, Piloting
Education
Daniel Webster College 1992 — 1996
Executive Charter Services, Inc July 2002 - Present
FlightTime Corporation 2000 - 2002
Genesys 1998 - 2000
Skills
Charter, Aviation, Airlines, Flights, Aircraft, Commercial Aviation, Tourism, Airports, Customer Service, Event Management, New Business Development, Event Planning, Microsoft Office, Business Travel, Social Media, Marketing, Strategic Planning, Business Strategy, Marketing Strategy, Account Management, Celebrity, Travel, Piloting
Education
Daniel Webster College 1992 — 1996
Eddie Vasquez Eddie Vasquez's Genesys Experience November 2013 - January 2014
Job Bilingual Technical, Customer & Sales Support Specialist
Industry Information Technology and Services
Experience
Google April 2015 - Present
RelateIQ December 2014 - February 2015
William's Computer Services January 2005 - 2015
Marketo May 2014 - July 2014
iBuildApp March 2014 - May 2014
Genesys November 2013 - January 2014
San Mateo County Transit District February 2013 - November 2013
Personal Capital May 2012 - November 2012
ChargeSmart, Inc. June 2011 - March 2012
YouSendIt April 2010 - April 2011
Skills
Technical Support, Customer Service, Salesforce.com, Cloud Computing, Microsoft Excel, User Experience, Management, Microsoft Office, Project Management, Microsoft Word, HTML, PowerPoint, Sales, Networking, Information Technology, Windows, Outlook, E-commerce, Access, Business Analysis, Enterprise Software
Education
College of San Mateo 1991 — 1993
Business, International Business
Menlo School 1987 — 1991
College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.65 GPA
Google April 2015 - Present
RelateIQ December 2014 - February 2015
William's Computer Services January 2005 - 2015
Marketo May 2014 - July 2014
iBuildApp March 2014 - May 2014
Genesys November 2013 - January 2014
San Mateo County Transit District February 2013 - November 2013
Personal Capital May 2012 - November 2012
ChargeSmart, Inc. June 2011 - March 2012
YouSendIt April 2010 - April 2011
Skills
Technical Support, Customer Service, Salesforce.com, Cloud Computing, Microsoft Excel, User Experience, Management, Microsoft Office, Project Management, Microsoft Word, HTML, PowerPoint, Sales, Networking, Information Technology, Windows, Outlook, E-commerce, Access, Business Analysis, Enterprise Software
Education
College of San Mateo 1991 — 1993
Business, International Business
Menlo School 1987 — 1991
College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.65 GPA
Chris Nguyen Chris Nguyen's Genesys Experience March 2015 - Present
Job Head of Global Public Relations at Genesys | Former journalist but always one at heart
Industry Computer Software
Experience
Genesys March 2015 - Present
ClickBank 2014 - 2014
DuPont Industrial Biosciences 2010 - 2014
Teapod, LLC (Teapod Organic Tea Bar) 2007 - 2010
The OutCast Agency 2006 - 2007
Ketchum 2005 - 2006
Associated Press 2003 - 2005
San Bernardino Sun 1999 - 2003
The Greenville News 1997 - 1999
The Washington Post 1995 - 1997
Skills
Media Relations, Internal Communications, Social Media, Editing, Public Relations, Journalism, Press Releases, Strategy, Marketing, Newsletters, Entrepreneurship, Management, Corporate Communications, Marketing Communications, Writing, Executive Communications, Issues Managment, Change Management, Technology, Biotechnology, SharePoint, Intranet Strategy, Video Production, Communication Training, Media/Spokesperson..., Speech Writing, Cross-functional Team..., Storytelling, Leadership, Publications, Crisis Communications, Communications Planning, Reputation Management, Copywriting, Integrated Marketing, Content Development, Messaging, Web Content, Content Strategy, Brand Development, Product Launch, Social Networking, Graphic Design, Strategic Communications, Content Management, Crisis Management, Thought Leadership, Event Management, Corporate Social..., Digital Marketing
Education
George Mason University
Bachelor of Arts (B.A.), Psychology
George Mason University
Bachelor of Arts (B.A.), English
Oakton High school
Genesys March 2015 - Present
ClickBank 2014 - 2014
DuPont Industrial Biosciences 2010 - 2014
Teapod, LLC (Teapod Organic Tea Bar) 2007 - 2010
The OutCast Agency 2006 - 2007
Ketchum 2005 - 2006
Associated Press 2003 - 2005
San Bernardino Sun 1999 - 2003
The Greenville News 1997 - 1999
The Washington Post 1995 - 1997
Skills
Media Relations, Internal Communications, Social Media, Editing, Public Relations, Journalism, Press Releases, Strategy, Marketing, Newsletters, Entrepreneurship, Management, Corporate Communications, Marketing Communications, Writing, Executive Communications, Issues Managment, Change Management, Technology, Biotechnology, SharePoint, Intranet Strategy, Video Production, Communication Training, Media/Spokesperson..., Speech Writing, Cross-functional Team..., Storytelling, Leadership, Publications, Crisis Communications, Communications Planning, Reputation Management, Copywriting, Integrated Marketing, Content Development, Messaging, Web Content, Content Strategy, Brand Development, Product Launch, Social Networking, Graphic Design, Strategic Communications, Content Management, Crisis Management, Thought Leadership, Event Management, Corporate Social..., Digital Marketing
Education
George Mason University
Bachelor of Arts (B.A.), Psychology
George Mason University
Bachelor of Arts (B.A.), English
Oakton High school
Helmar Herman Helmar Herman's Genesys Experience January 1985 - January 1989
Job Retired
Industry Computer Software
Experience
Myself HBH March 2002 - Present
Bottomline Technologies March 1989 - March 2002
Genesys January 1985 - January 1989
Applicon January 1981 - January 1985
Times Mirror Press January 1971 - January 1979
Skills
Software Development, Photography, IBM Mainframe
Education
Los Angeles City College 1969 — 1970
Associate's degree, Business Data Processing
Glendale Community College 1966 — 1969
Associate's degree, Photo Jourlalism
Myself HBH March 2002 - Present
Bottomline Technologies March 1989 - March 2002
Genesys January 1985 - January 1989
Applicon January 1981 - January 1985
Times Mirror Press January 1971 - January 1979
Skills
Software Development, Photography, IBM Mainframe
Education
Los Angeles City College 1969 — 1970
Associate's degree, Business Data Processing
Glendale Community College 1966 — 1969
Associate's degree, Photo Jourlalism
Nathan Sargent Nathan Sargent's Genesys Experience February 1996 - November 1996
Job Network Architect
Industry Information Technology and Services
Experience
Airbus DS Communications March 2011 - Present
Consulting June 2009 - Present
Hansen Beverage Company February 2008 - March 2011
Napa Superior Court July 2005 - January 2008
County of Napa December 2000 - January 2005
The ARM Group September 2000 - December 2000
Argonaut Group November 1996 - September 2000
Genesys February 1996 - November 1996
Xing Technology July 1995 - February 1996
Skills
Windows 7, Active Directory, Troubleshooting, Disaster Recovery, System Administration, Network Administration, Windows, Firewalls, Group Policy, Microsoft Exchange, Visio, Virtualization, Business Process..., SQL, Cisco Technologies, Linux, Basis Administration, ePolicy Orchestrator, Vertex, Backup Exec, Blackberry Enterprise..., Enterprise Vault, VMware, Citrix, Novell, IIS, Apache, Tomcat, Dreamweaver, Edify, SharePoint, TCP/IP protocols, Wireless Networking, NetApp, HP EVA, Fibre Channel, ShoreTel, VoIP, Microsoft Office, HP Procurve Networking, Cisco Routing &..., Drupal, MySQL, Android, SAP Netweaver, ECC6.0, Project Management, Blade Technology, Network Engineering, Network Security
Education
Foothill College
Napa Valley College
Airbus DS Communications March 2011 - Present
Consulting June 2009 - Present
Hansen Beverage Company February 2008 - March 2011
Napa Superior Court July 2005 - January 2008
County of Napa December 2000 - January 2005
The ARM Group September 2000 - December 2000
Argonaut Group November 1996 - September 2000
Genesys February 1996 - November 1996
Xing Technology July 1995 - February 1996
Skills
Windows 7, Active Directory, Troubleshooting, Disaster Recovery, System Administration, Network Administration, Windows, Firewalls, Group Policy, Microsoft Exchange, Visio, Virtualization, Business Process..., SQL, Cisco Technologies, Linux, Basis Administration, ePolicy Orchestrator, Vertex, Backup Exec, Blackberry Enterprise..., Enterprise Vault, VMware, Citrix, Novell, IIS, Apache, Tomcat, Dreamweaver, Edify, SharePoint, TCP/IP protocols, Wireless Networking, NetApp, HP EVA, Fibre Channel, ShoreTel, VoIP, Microsoft Office, HP Procurve Networking, Cisco Routing &..., Drupal, MySQL, Android, SAP Netweaver, ECC6.0, Project Management, Blade Technology, Network Engineering, Network Security
Education
Foothill College
Napa Valley College
Brenda Rhodes Brenda Rhodes's Genesys Experience February 2015 - Present
Job Business Analyst at Genesys
Industry Computer Hardware
Experience
Genesys February 2015 - Present
Simple Needs GA June 2010 - Present
IBM August 2011 - October 2013
IBM April 2008 - April 2009
IBM September 2005 - April 2008
IBM April 2000 - September 2005
IBM 1996 - 2000
Express Typesetting 1983 - 1996
Skills
Business Analysis, Project Management, Business Transformation, CRM, Program Management, Change Management, Leadership, Business Process, Process Improvement, Strategic Planning, Consulting, Business Process..., Team Leadership, Integration, Requirements Analysis, Training, Project Planning, Team Building, Analysis, Sales Operations, Management, Sales, Strategy, Cross-functional Team..., Public Speaking, Leadership Development, Coaching, Business Strategy, Sales Process
Education
Drew University 1982 — 1986
BA, Psychology
Williamsport Area High School 1979 — 1982
Williamsport Area High School
Genesys February 2015 - Present
Simple Needs GA June 2010 - Present
IBM August 2011 - October 2013
IBM April 2008 - April 2009
IBM September 2005 - April 2008
IBM April 2000 - September 2005
IBM 1996 - 2000
Express Typesetting 1983 - 1996
Skills
Business Analysis, Project Management, Business Transformation, CRM, Program Management, Change Management, Leadership, Business Process, Process Improvement, Strategic Planning, Consulting, Business Process..., Team Leadership, Integration, Requirements Analysis, Training, Project Planning, Team Building, Analysis, Sales Operations, Management, Sales, Strategy, Cross-functional Team..., Public Speaking, Leadership Development, Coaching, Business Strategy, Sales Process
Education
Drew University 1982 — 1986
BA, Psychology
Williamsport Area High School 1979 — 1982
Williamsport Area High School
Owen Bird Owen Bird's Genesys Experience January 1999 - December 2002
Job Machinist at Portside Machine Shop
Industry Banking
Experience
Portside Machine Shop June 2014 - Present
Bank of the West January 2004 - May 2014
Essex Credit Corp September 2003 - May 2014
Sony Computer Entertainment America March 2003 - April 2009
Dynamic Office & Accounting Solutions January 1999 - January 2004
American Title June 2002 - January 2003
Genesys January 1999 - December 2002
Ticor Title January 2002 - August 2002
Oakland Computer Company September 1996 - September 1999
Electronic Arts March 1998 - April 1999
Skills
Creative Problem Solving, Coding, PC Building / Repairs, Customer Service, Video Games, Social Networking, Troubleshooting, Medical Coding, Microsoft Word, Photoshop, CRM, Online Marketing, Process Improvement, Sales, Networking, Human Resources, Time Management, Call Centers, Team Leadership, Team Building
Education
College of Gothic Arms 1994 — 2004
Advanced Sword Fighting, Two Handed swords & Morning Star with Sheild
Deloux - Cosmetology 1999 — 2000
Cosmetology, Cosmetology
Diablo Valley College 1995 — 1999
Computer Science / Music
Monte Vista High School 1992 — 1996
Portside Machine Shop June 2014 - Present
Bank of the West January 2004 - May 2014
Essex Credit Corp September 2003 - May 2014
Sony Computer Entertainment America March 2003 - April 2009
Dynamic Office & Accounting Solutions January 1999 - January 2004
American Title June 2002 - January 2003
Genesys January 1999 - December 2002
Ticor Title January 2002 - August 2002
Oakland Computer Company September 1996 - September 1999
Electronic Arts March 1998 - April 1999
Skills
Creative Problem Solving, Coding, PC Building / Repairs, Customer Service, Video Games, Social Networking, Troubleshooting, Medical Coding, Microsoft Word, Photoshop, CRM, Online Marketing, Process Improvement, Sales, Networking, Human Resources, Time Management, Call Centers, Team Leadership, Team Building
Education
College of Gothic Arms 1994 — 2004
Advanced Sword Fighting, Two Handed swords & Morning Star with Sheild
Deloux - Cosmetology 1999 — 2000
Cosmetology, Cosmetology
Diablo Valley College 1995 — 1999
Computer Science / Music
Monte Vista High School 1992 — 1996
Jean-Paul Saliou Jean-Paul Saliou's Genesys Experience January 2012 - Present
Job Senior Director @ Genesys, Business Intelligence & Enterprise Applications
Industry Information Technology and Services
Experience
Genesys January 2012 - Present
Alcatel-Lucent January 2009 - February 2012
Genesys February 2007 - January 2009
Genesys May 2001 - February 2007
Alcatel-Lucent April 1998 - May 2001
ENSIETA September 1994 - April 1998
Grenat Productique February 1990 - April 1998
Skills
Business Intelligence, Analytics, Master Data Management, Dashboard, Enterprise Software, Business Analytics, Product Management, Customer Experience, Software Development, Project Management, Software Project..., Management, Solution Architecture, Cloud Computing, SDLC, CRM, Information Management, Software Engineering, Agile Methodologies, Integration, Architecture, Enterprise Architecture, Telecommunications, Data Management, PMP, Scrum, Databases, Data Warehousing, SQL, Data Modeling, IT Strategy, Big Data, System Architecture, Data Mining, Outsourcing, Business Analysis, Cross-functional Team..., Mobile Devices, ETL, Agile Project Management, Requirements Analysis, Program Management, Project Portfolio..., Data Integration, Business Process, Professional Services, Tableau, NPS
Education
Conservatoire National des Arts et Métiers 1994 — 1997
Master
Genesys January 2012 - Present
Alcatel-Lucent January 2009 - February 2012
Genesys February 2007 - January 2009
Genesys May 2001 - February 2007
Alcatel-Lucent April 1998 - May 2001
ENSIETA September 1994 - April 1998
Grenat Productique February 1990 - April 1998
Skills
Business Intelligence, Analytics, Master Data Management, Dashboard, Enterprise Software, Business Analytics, Product Management, Customer Experience, Software Development, Project Management, Software Project..., Management, Solution Architecture, Cloud Computing, SDLC, CRM, Information Management, Software Engineering, Agile Methodologies, Integration, Architecture, Enterprise Architecture, Telecommunications, Data Management, PMP, Scrum, Databases, Data Warehousing, SQL, Data Modeling, IT Strategy, Big Data, System Architecture, Data Mining, Outsourcing, Business Analysis, Cross-functional Team..., Mobile Devices, ETL, Agile Project Management, Requirements Analysis, Program Management, Project Portfolio..., Data Integration, Business Process, Professional Services, Tableau, NPS
Education
Conservatoire National des Arts et Métiers 1994 — 1997
Master
Mansour Kenareh Mansour Kenareh's Genesys Experience January 2007 - July 2013
Job Configuration Architect at Manheim
Industry Information Technology and Services
Experience
Manheim August 2013 - Present
Genesys January 2007 - July 2013
Scientific Games January 2006 - January 2007
McKesson Provider Technologies June 2003 - January 2006
Alltel Wireless June 1994 - May 2003
Skills
SDLC, Agile Methodologies, Integration, Agile Project Management, Software Development, Unix, Visio, Scrum, StarTeam, Release Management, SharePoint, SOA, Software Project..., Enterprise Architecture, Business Process..., XML, Software Quality..., Requirements Analysis, UML, Software Engineering, Quality Assurance, Testing, ITIL, Business Intelligence, Quality Center, CMMI, Test Management, JIRA, Six Sigma, Cloud Computing, Process Improvement, Test Cases, SaaS, Waterfall, Requirements Management, Project Management, Test Planning, Quality Management, Change Management, User Acceptance Testing, Software Documentation, System Testing, Test Automation, Requirements Gathering, QTP, Regression Testing, Integration Testing, Systems Analysis, PMO, Web Applications
Education
Southern Polytechnic State University 1995 — 1997
Master of Science (MS), Software Engineering
Embry-Riddle Aeronautical University 1992 — 1994
Master of Science (MS), Aerospace Engineering
Embry-Riddle Aeronautical University 1982 — 1987
BSAE, Aerospace Engineering
St. Petersburg College 1980 — 1982
AA, Engineering
Manheim August 2013 - Present
Genesys January 2007 - July 2013
Scientific Games January 2006 - January 2007
McKesson Provider Technologies June 2003 - January 2006
Alltel Wireless June 1994 - May 2003
Skills
SDLC, Agile Methodologies, Integration, Agile Project Management, Software Development, Unix, Visio, Scrum, StarTeam, Release Management, SharePoint, SOA, Software Project..., Enterprise Architecture, Business Process..., XML, Software Quality..., Requirements Analysis, UML, Software Engineering, Quality Assurance, Testing, ITIL, Business Intelligence, Quality Center, CMMI, Test Management, JIRA, Six Sigma, Cloud Computing, Process Improvement, Test Cases, SaaS, Waterfall, Requirements Management, Project Management, Test Planning, Quality Management, Change Management, User Acceptance Testing, Software Documentation, System Testing, Test Automation, Requirements Gathering, QTP, Regression Testing, Integration Testing, Systems Analysis, PMO, Web Applications
Education
Southern Polytechnic State University 1995 — 1997
Master of Science (MS), Software Engineering
Embry-Riddle Aeronautical University 1992 — 1994
Master of Science (MS), Aerospace Engineering
Embry-Riddle Aeronautical University 1982 — 1987
BSAE, Aerospace Engineering
St. Petersburg College 1980 — 1982
AA, Engineering
Randolph McKinley Randolph McKinley's Genesys Experience 1996 - 2002
Job CEO
Industry Medical Devices
Experience
Zumatek Incorporated January 2008 - Present
Duke University August 2002 - December 2007
Genesys 1996 - 2002
Skills
Medical Devices, Biotechnology, Medical Imaging, Image Processing, Biomedical Engineering, Commercialization, Product Development, Business Planning, Technology Transfer, Imaging, R&D, Digital Imaging, FDA, Hardware Diagnostics, Radiology, Lifesciences, Telecommunications..., Life Sciences
Education
Duke University 2002 — 2006
PhD, Biomedical Engineering
Columbia Engineering 1999 — 2001
MS EE, Electrical Engineering
Zumatek Incorporated January 2008 - Present
Duke University August 2002 - December 2007
Genesys 1996 - 2002
Skills
Medical Devices, Biotechnology, Medical Imaging, Image Processing, Biomedical Engineering, Commercialization, Product Development, Business Planning, Technology Transfer, Imaging, R&D, Digital Imaging, FDA, Hardware Diagnostics, Radiology, Lifesciences, Telecommunications..., Life Sciences
Education
Duke University 2002 — 2006
PhD, Biomedical Engineering
Columbia Engineering 1999 — 2001
MS EE, Electrical Engineering
Jolynn Applebaum Jolynn Applebaum's Genesys Experience November 2013 - November 2014
Job Director of Marketing at Cisco
Industry Marketing and Advertising
Experience
Genesys November 2013 - November 2014
Genesys January 2011 - November 2013
Genesys September 2008 - January 2011
HP September 2007 - September 2008
Synopsys Inc. April 2005 - September 2007
Lucent Technologies April 1997 - April 2005
Emery Worldwide April 1994 - April 1997
Skills
Lead Generation, Digital Marketing, Marketing Strategy, Marketing Communications, Marketing Automation, Go-to-market Strategy, Direct Marketing, Marketing Operations, Online Advertising, Public Relations, Digital Media, Online Marketing, Online Marketing..., SEO, Telecommunications, Web Strategy, Website Promotion, SEM, Business Development, Web Marketing Strategy, CRM, Management, Strategic Partnerships, Marketing, Salesforce.com, Leadership, nurturing, demand generation..., Qualified Leads, Field Marketing, Product Messaging, Partner Marketing, Product Launch, Dashboard Metrics, Performance Metrics, Project Planning, Project Management, Lead Management, New Customer..., International Marketing, Customer Retention, Content Marketing, Business Process..., Social Media, Sales, Event Planning, Multi-channel Marketing, Integrated Marketing, Email Marketing, Team Building
Education
Loyola University Maryland 1982 — 1984
MBA, Marketing
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1981 — 1982
International Relations
Georgetown University 1976 — 1980
Bachelor of Arts (B.A.), Economics and Languages and Linguistics
Genesys November 2013 - November 2014
Genesys January 2011 - November 2013
Genesys September 2008 - January 2011
HP September 2007 - September 2008
Synopsys Inc. April 2005 - September 2007
Lucent Technologies April 1997 - April 2005
Emery Worldwide April 1994 - April 1997
Skills
Lead Generation, Digital Marketing, Marketing Strategy, Marketing Communications, Marketing Automation, Go-to-market Strategy, Direct Marketing, Marketing Operations, Online Advertising, Public Relations, Digital Media, Online Marketing, Online Marketing..., SEO, Telecommunications, Web Strategy, Website Promotion, SEM, Business Development, Web Marketing Strategy, CRM, Management, Strategic Partnerships, Marketing, Salesforce.com, Leadership, nurturing, demand generation..., Qualified Leads, Field Marketing, Product Messaging, Partner Marketing, Product Launch, Dashboard Metrics, Performance Metrics, Project Planning, Project Management, Lead Management, New Customer..., International Marketing, Customer Retention, Content Marketing, Business Process..., Social Media, Sales, Event Planning, Multi-channel Marketing, Integrated Marketing, Email Marketing, Team Building
Education
Loyola University Maryland 1982 — 1984
MBA, Marketing
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1981 — 1982
International Relations
Georgetown University 1976 — 1980
Bachelor of Arts (B.A.), Economics and Languages and Linguistics
James L. Ward James L. Ward's Genesys Experience November 2014 - Present
Job Director, North America, State and Local Public Sector at Genesys
Industry Computer Software
Experience
Genesys November 2014 - Present
Angel, a Genesys company August 2011 - October 2014
DonateLiveLocal March 2011 - February 2012
NFi Studios, an Avectra company July 2010 - August 2011
Avectra February 2009 - July 2010
Corporate Executive Board March 2007 - February 2009
Corporate Executive Board March 2007 - December 2007
Corporate Executive Board March 2007 - July 2007
Skills
Marketing Strategy, Salesforce.com, Account Management, New Business Development, Strategic Partnerships, Business Development, Sales, CRM, Strategic Planning, Strategy, Business Intelligence, Start-ups, Sales Process, SaaS, Selling, Lead Generation, Cold Calling, Proposal Writing, Solution Selling, Cloud Computing
Education
College of Charleston
Business Administration, Creative Writing, Entrepreneurship
Genesys November 2014 - Present
Angel, a Genesys company August 2011 - October 2014
DonateLiveLocal March 2011 - February 2012
NFi Studios, an Avectra company July 2010 - August 2011
Avectra February 2009 - July 2010
Corporate Executive Board March 2007 - February 2009
Corporate Executive Board March 2007 - December 2007
Corporate Executive Board March 2007 - July 2007
Skills
Marketing Strategy, Salesforce.com, Account Management, New Business Development, Strategic Partnerships, Business Development, Sales, CRM, Strategic Planning, Strategy, Business Intelligence, Start-ups, Sales Process, SaaS, Selling, Lead Generation, Cold Calling, Proposal Writing, Solution Selling, Cloud Computing
Education
College of Charleston
Business Administration, Creative Writing, Entrepreneurship
Cristi Palpal-Latoc Cristi Palpal-Latoc's Genesys Experience July 2007 - March 2009
Job self motivated HR Associate
Industry Human Resources
Experience
Genesys July 2007 - March 2009
Nelson Staffing 2006 - 2009
Atom Entertainment, Viacom May 2006 - March 2007
Gap Inc. HR Operations October 2005 - February 2006
Social Vocational Services October 2004 - October 2005
Marian Wright Edelman Institute October 2003 - August 2004
Vargas Marketing Group/SkyFlow Inc. October 2000 - December 2001
Diversified Personnel 1998 - 2000
Share Group 1996 - 1998
Skills
HRIS, Administrative..., SAP, Purchasing Processes, Purchasing Supplies, database, Customer Support, Executive Support, Abra Suite, Cadis, Internal & External..., Customer Liason, Event Planning, Employment Verifications, Purchase Requisitions, New Hire Paperwork, New Hire Processes, Headcount Reporting, Campaigns, PowerPoint, Custom Reports, Executive..., Outlook, Outlook Express, Organization, Organizational Charts, Space planning, Travel Arrangements, Writing, Creative Writing, amherst writers and..., Workers' Compensation..., OSHA, Telemarketing, Call Centers, Coaching, Adobe, NetMeeting, Zoomerang, SnagIt, Lominger Competencies, Visio, Switchboard, Communication Skills, Windows, Mac OS, Telecommunications, Telephone Skills, Office Management, Confidentiality
Education
San Francisco State University
Bachelor of Science (BS)in Business Administration, Human Resources Management and Services
Contra Costa College 1998 — 2000
Genesys July 2007 - March 2009
Nelson Staffing 2006 - 2009
Atom Entertainment, Viacom May 2006 - March 2007
Gap Inc. HR Operations October 2005 - February 2006
Social Vocational Services October 2004 - October 2005
Marian Wright Edelman Institute October 2003 - August 2004
Vargas Marketing Group/SkyFlow Inc. October 2000 - December 2001
Diversified Personnel 1998 - 2000
Share Group 1996 - 1998
Skills
HRIS, Administrative..., SAP, Purchasing Processes, Purchasing Supplies, database, Customer Support, Executive Support, Abra Suite, Cadis, Internal & External..., Customer Liason, Event Planning, Employment Verifications, Purchase Requisitions, New Hire Paperwork, New Hire Processes, Headcount Reporting, Campaigns, PowerPoint, Custom Reports, Executive..., Outlook, Outlook Express, Organization, Organizational Charts, Space planning, Travel Arrangements, Writing, Creative Writing, amherst writers and..., Workers' Compensation..., OSHA, Telemarketing, Call Centers, Coaching, Adobe, NetMeeting, Zoomerang, SnagIt, Lominger Competencies, Visio, Switchboard, Communication Skills, Windows, Mac OS, Telecommunications, Telephone Skills, Office Management, Confidentiality
Education
San Francisco State University
Bachelor of Science (BS)in Business Administration, Human Resources Management and Services
Contra Costa College 1998 — 2000
Richard Bradshaw Richard Bradshaw's Genesys Experience April 2010 - June 2012
Job Enterprise Account Manager at DataStax
Industry Internet
Experience
DataStax September 2014 - Present
NICE Systems July 2012 - September 2014
Genesys April 2010 - June 2012
Genesys/Alcatel-Lucent April 2008 - April 2010
Alcatel-Lucent 2006 - 2008
Alcatel-Lucent 2000 - 2006
Skills
SaaS, Telecommunications, Business Analysis, Ethernet, Enterprise Software, Key Account Management, CRM, Solution Architecture, VoIP, Big Data, Business Analytics, Salesforce.com, Complex Sales
Education
Eastern Michigan University
Business Management
DataStax September 2014 - Present
NICE Systems July 2012 - September 2014
Genesys April 2010 - June 2012
Genesys/Alcatel-Lucent April 2008 - April 2010
Alcatel-Lucent 2006 - 2008
Alcatel-Lucent 2000 - 2006
Skills
SaaS, Telecommunications, Business Analysis, Ethernet, Enterprise Software, Key Account Management, CRM, Solution Architecture, VoIP, Big Data, Business Analytics, Salesforce.com, Complex Sales
Education
Eastern Michigan University
Business Management
Don Stamps, PMP, CSM Don Stamps, PMP, CSM's Genesys Experience 2003 - 2004
Job Technical Account Manager at Intivix
Industry Information Technology and Services
Experience
Intivix April 2015 - Present
Ricoh Americas Corporation June 2012 - April 2015
Morgan Stanley Smith Barney 2010 - 2011
Oracle 2005 - 2009
Dimension Data 2004 - 2005
Genesys 2003 - 2004
Nuance Communications 2002 - 2003
Verascape 2001 - 2002
Nortel 1990 - 2001
Skills
Enterprise Software, Cloud Computing, Telecommunications, CRM, Professional Services, Integration, Business Development, Strategy, Pre-sales, SaaS, Disaster Recovery, Sales, Unified Communications, VoIP, New Business Development, Solution Selling, Networking, Virtualization, Consulting, IT Strategy, Security, IT Management, Leadership, Network Design, Call Centers, Data Center, Information Technology, Management, Project Management, Solution Architecture, Strategic Planning, Technical Support, Agile Project Management
Education
University of California, Berkeley, Haas School of Business
Certificate in Project Management, Project Management
Golden Gate University
MS, Computer Information Systems
University of Louisville
MBA, Business
Grace College & Seminary
BS, Psychology and Education
Intivix April 2015 - Present
Ricoh Americas Corporation June 2012 - April 2015
Morgan Stanley Smith Barney 2010 - 2011
Oracle 2005 - 2009
Dimension Data 2004 - 2005
Genesys 2003 - 2004
Nuance Communications 2002 - 2003
Verascape 2001 - 2002
Nortel 1990 - 2001
Skills
Enterprise Software, Cloud Computing, Telecommunications, CRM, Professional Services, Integration, Business Development, Strategy, Pre-sales, SaaS, Disaster Recovery, Sales, Unified Communications, VoIP, New Business Development, Solution Selling, Networking, Virtualization, Consulting, IT Strategy, Security, IT Management, Leadership, Network Design, Call Centers, Data Center, Information Technology, Management, Project Management, Solution Architecture, Strategic Planning, Technical Support, Agile Project Management
Education
University of California, Berkeley, Haas School of Business
Certificate in Project Management, Project Management
Golden Gate University
MS, Computer Information Systems
University of Louisville
MBA, Business
Grace College & Seminary
BS, Psychology and Education
Mary Ellen Green, PMP Mary Ellen Green, PMP's Genesys Experience April 2014 - Present
Job Senior Professional Services Project Manager at Genesys Cloud Projects
Industry Information Technology and Services
Experience
Genesys April 2014 - Present
EC Sourcing December 2013 - March 2014
IBM July 2011 - November 2013
Crawford & Company August 2009 - July 2011
IBM April 1997 - May 2009
GTE Mobilnet February 1996 - March 1997
Bank South/Nations Bank/Bank of America April 1994 - February 1996
Skills
Program Management, Process Improvement, Project Management, Management, Business Development, Business Process, Leadership, Strategic Planning, Call Center, Training, Disaster Recovery, Software Development, Customer Satisfaction, Budgets, Vendor Management, Business Intelligence, Call Centers, Requirements Analysis, CRM, PMP, Business Process..., Sales Operations, Software Documentation, Networking, Business Analysis, Testing, Strategy, Consulting, Human Resources, PMO, Integration, Cross-functional Team..., Sales Process, SDLC, Team Leadership, Project Portfolio..., Change Management
Education
Furman University 1979 — 1981
Bachelor of Science, Biology
University of Alabama
Genesys April 2014 - Present
EC Sourcing December 2013 - March 2014
IBM July 2011 - November 2013
Crawford & Company August 2009 - July 2011
IBM April 1997 - May 2009
GTE Mobilnet February 1996 - March 1997
Bank South/Nations Bank/Bank of America April 1994 - February 1996
Skills
Program Management, Process Improvement, Project Management, Management, Business Development, Business Process, Leadership, Strategic Planning, Call Center, Training, Disaster Recovery, Software Development, Customer Satisfaction, Budgets, Vendor Management, Business Intelligence, Call Centers, Requirements Analysis, CRM, PMP, Business Process..., Sales Operations, Software Documentation, Networking, Business Analysis, Testing, Strategy, Consulting, Human Resources, PMO, Integration, Cross-functional Team..., Sales Process, SDLC, Team Leadership, Project Portfolio..., Change Management
Education
Furman University 1979 — 1981
Bachelor of Science, Biology
University of Alabama
John Fajardo John Fajardo's Genesys Experience August 2012 - March 2014
Job Senior Accountant at Gilead Sciences
Industry Computer Software
Experience
Gilead Sciences April 2014 - Present
Genesys August 2012 - March 2014
BroadVision, Inc August 2006 - August 2012
A-1 Designs January 2001 - June 2006
3Com March 1998 - October 2000
Bank of Bogotá January 1996 - January 1998
Colseguros Insurance Co January 1995 - December 1995
Skills
Revenue Recognition, SOX, Accounts Payable, SEC reporting, Reconciliation, GAAP, Financial Reporting, Teamwork, Excel, Accounting, General Ledger, Accounts Receivable, Access, Audit, Word, Outlook, Microsoft Office, PowerPoint, Quickbooks, Fixed Assets, Contract Management, Financial Accounting, Accruals, Sarbanes-Oxley Act
Education
Golden Gate University 2001 — 2004
Master of Business Administration, Emphasis on Computer Information Systems
Pontificia Universidad Javeriana 1990 — 1994
Bachelor of Science, Business Administration
Gilead Sciences April 2014 - Present
Genesys August 2012 - March 2014
BroadVision, Inc August 2006 - August 2012
A-1 Designs January 2001 - June 2006
3Com March 1998 - October 2000
Bank of Bogotá January 1996 - January 1998
Colseguros Insurance Co January 1995 - December 1995
Skills
Revenue Recognition, SOX, Accounts Payable, SEC reporting, Reconciliation, GAAP, Financial Reporting, Teamwork, Excel, Accounting, General Ledger, Accounts Receivable, Access, Audit, Word, Outlook, Microsoft Office, PowerPoint, Quickbooks, Fixed Assets, Contract Management, Financial Accounting, Accruals, Sarbanes-Oxley Act
Education
Golden Gate University 2001 — 2004
Master of Business Administration, Emphasis on Computer Information Systems
Pontificia Universidad Javeriana 1990 — 1994
Bachelor of Science, Business Administration
Ashish Thakkar's Genesys Experience February 2013 - Present
Job Senior Visual Designer, UI/UX at Genesys
Industry Information Technology and Services
Experience
Genesys February 2013 - Present
Affinity eSolutions Inc. August 2011 - February 2013
WSI - Comandix Marketing February 2008 - August 2011
iQWeb Solutions Inc. December 2005 - February 2008
Swadesh Media Inc. July 2005 - October 2005
J-INFO Technologies January 2001 - May 2005
Skills
Web Design, User Interface Design, Mobile Application..., Graphic Design, Mobile, Adobe Creative Suite, Newsletter Design, User Interface, Advertising, Newsletters, GUI, Logo Design, Illustrator, Typography, Corporate Identity, Photoshop, Posters, Art Direction, Layout, Interaction Design, User Experience, Brochures, Creative Direction, Mac, Logos, Retouching, Corporate Branding, Photo Editing, Banners, Mobile Internet, Mobile Applications, Mobile Devices, Wire Framing, Axure, User Experience Design, Wireframes, Visual Communication, Information Architecture, Front-end, Branding, Experience Design, Mobile Design, Vector Illustration, Visual Design, Business Cards
Education
Arena Animation - A Division of Aptech Limited 2000 — 2001
Web & Graphic Designing, Art
Gujarat University 1995 — 1998
B.Com, Commerce
Genesys February 2013 - Present
Affinity eSolutions Inc. August 2011 - February 2013
WSI - Comandix Marketing February 2008 - August 2011
iQWeb Solutions Inc. December 2005 - February 2008
Swadesh Media Inc. July 2005 - October 2005
J-INFO Technologies January 2001 - May 2005
Skills
Web Design, User Interface Design, Mobile Application..., Graphic Design, Mobile, Adobe Creative Suite, Newsletter Design, User Interface, Advertising, Newsletters, GUI, Logo Design, Illustrator, Typography, Corporate Identity, Photoshop, Posters, Art Direction, Layout, Interaction Design, User Experience, Brochures, Creative Direction, Mac, Logos, Retouching, Corporate Branding, Photo Editing, Banners, Mobile Internet, Mobile Applications, Mobile Devices, Wire Framing, Axure, User Experience Design, Wireframes, Visual Communication, Information Architecture, Front-end, Branding, Experience Design, Mobile Design, Vector Illustration, Visual Design, Business Cards
Education
Arena Animation - A Division of Aptech Limited 2000 — 2001
Web & Graphic Designing, Art
Gujarat University 1995 — 1998
B.Com, Commerce
Don Keane Don Keane's Genesys Experience 2013 - 2014
Job Vice President Marketing at MetTel
Industry Marketing and Advertising
Experience
MetTel April 2014 - Present
Genesys 2013 - 2014
MicroStrategy / Angel 2009 - 2013
Keane Communications 2008 - 2009
Citrix / RingCube Technologies 2006 - 2008
LegalMatch 2004 - 2006
Intuit 2002 - 2004
EarthLink/OmniSky 1999 - 2002
Rust-Oleum 1996 - 1999
Skills
Go-to-market Strategy, Product Marketing, Strategic Partnerships, Product Management, SaaS, Cloud Computing, CRM, Marketing, Market Research, B2B, Customer Insight, Channel Partners, Integrated Marketing, Telecommunications, Management, Enterprise Software, Start-ups, Online Marketing, Product Development, P&L Management, Customer Acquisition, New Business Development, Leadership, Business Development, E-commerce, Salesforce.com, Lead Generation, Customer Experience, Solution Selling, Mobile Devices, Demand Generation, Professional Services, Multi-channel Marketing, Competitive Analysis, Strategy, Direct Marketing, Email Marketing, Direct Sales, Business Alliances
Education
University of California, Los Angeles - The Anderson School of Management
MBA
Hamilton College
BA
MetTel April 2014 - Present
Genesys 2013 - 2014
MicroStrategy / Angel 2009 - 2013
Keane Communications 2008 - 2009
Citrix / RingCube Technologies 2006 - 2008
LegalMatch 2004 - 2006
Intuit 2002 - 2004
EarthLink/OmniSky 1999 - 2002
Rust-Oleum 1996 - 1999
Skills
Go-to-market Strategy, Product Marketing, Strategic Partnerships, Product Management, SaaS, Cloud Computing, CRM, Marketing, Market Research, B2B, Customer Insight, Channel Partners, Integrated Marketing, Telecommunications, Management, Enterprise Software, Start-ups, Online Marketing, Product Development, P&L Management, Customer Acquisition, New Business Development, Leadership, Business Development, E-commerce, Salesforce.com, Lead Generation, Customer Experience, Solution Selling, Mobile Devices, Demand Generation, Professional Services, Multi-channel Marketing, Competitive Analysis, Strategy, Direct Marketing, Email Marketing, Direct Sales, Business Alliances
Education
University of California, Los Angeles - The Anderson School of Management
MBA
Hamilton College
BA
Letha Jones's Genesys Experience 2007 - Present
Job Sr. Project Manager at Genesys Telecommunications
Industry Telecommunications
Experience
Genesys Telecommunications 2007 - Present
Genesys 2007 - Present
Skills
Telecommunications, Unified Communications, Pre-sales, Integration, Project Management, Management, Program Management, VoIP
Education
Georgia Southern University 1980 — 1985
Bachelor of Business Administration (BBA), Finance, General
Genesys Telecommunications 2007 - Present
Genesys 2007 - Present
Skills
Telecommunications, Unified Communications, Pre-sales, Integration, Project Management, Management, Program Management, VoIP
Education
Georgia Southern University 1980 — 1985
Bachelor of Business Administration (BBA), Finance, General
Anna Clepper's Genesys Experience February 2012 - April 2013
Job Technology Executive & Business Consultant
Industry Computer Software
Experience
(On Partial Sabbatical) April 2013 - Present
Genesys February 2012 - April 2013
Alcatel-Lucent January 2010 - January 2012
Motive, Inc. September 2000 - December 2009
Sterling Software December 1994 - April 2000
KnowledgeWare, Inc. September 1990 - December 1994
TSYS August 1987 - August 1990
Skills
Marketing, Human Resources, Leadership, Enterprise Software, Integration, Employee Relations, Strategic Planning, Management, Team Building, Recruiting, Sales, Customer Service, Start-ups, Team Management, Coaching, Product Management, Training, Product Marketing, Acquisitions, Budgets, Cloud Computing, Mergers, Product Lifecycle..., Project Management, SaaS, Sales Operations, Solution Selling, Strategy, Data Warehousing, PMO
Education
Cornell University 1986 — 1987
Masters
Vanderbilt University 1980 — 1983
BA
(On Partial Sabbatical) April 2013 - Present
Genesys February 2012 - April 2013
Alcatel-Lucent January 2010 - January 2012
Motive, Inc. September 2000 - December 2009
Sterling Software December 1994 - April 2000
KnowledgeWare, Inc. September 1990 - December 1994
TSYS August 1987 - August 1990
Skills
Marketing, Human Resources, Leadership, Enterprise Software, Integration, Employee Relations, Strategic Planning, Management, Team Building, Recruiting, Sales, Customer Service, Start-ups, Team Management, Coaching, Product Management, Training, Product Marketing, Acquisitions, Budgets, Cloud Computing, Mergers, Product Lifecycle..., Project Management, SaaS, Sales Operations, Solution Selling, Strategy, Data Warehousing, PMO
Education
Cornell University 1986 — 1987
Masters
Vanderbilt University 1980 — 1983
BA
Marc Lacaille Marc Lacaille's Genesys Experience October 2011 - November 2013
Job Business Intelligence Platform Engineer at Facebook
Industry Telecommunications
Experience
Facebook October 2014 - Present
Tableau Software December 2013 - October 2014
Genesys October 2011 - November 2013
Alcatel-Lucent July 2010 - October 2011
Alcatel-Lucent April 2009 - June 2010
Tritem February 2008 - October 2008
Skills
Business Intelligence, Data Integration, ETL, Data Warehousing, Agile Project Management, Data Management, Dashboards, Business Analytics, Data Warehouse..., Business Intelligence..., Databases, MySQL, Data Marts, Linux, Agile, Tableau, Talend, Customer Intelligence, Liferay, Java, SQL, Dashboard, Agile Methodologies, Analytics, Software Project..., Business Process, Cloud Computing, CRM, Architectures, Strategy, Architecture
Education
Dominican University of California 2008 — 2009
Certificate, Management and Marketing in Information Technology
SUPINFO - The International Institute of Information Technology 2007 — 2009
Master's Degree, Information Technology
EPITECH - European Institute of Technology 2006 — 2007
Bachelor's Degree, Information Technology
ESIG - Ecole Supérieure d'Informatique de commerce et de Gestion 2004 — 2006
Associate's Degree, Information Technology
Facebook October 2014 - Present
Tableau Software December 2013 - October 2014
Genesys October 2011 - November 2013
Alcatel-Lucent July 2010 - October 2011
Alcatel-Lucent April 2009 - June 2010
Tritem February 2008 - October 2008
Skills
Business Intelligence, Data Integration, ETL, Data Warehousing, Agile Project Management, Data Management, Dashboards, Business Analytics, Data Warehouse..., Business Intelligence..., Databases, MySQL, Data Marts, Linux, Agile, Tableau, Talend, Customer Intelligence, Liferay, Java, SQL, Dashboard, Agile Methodologies, Analytics, Software Project..., Business Process, Cloud Computing, CRM, Architectures, Strategy, Architecture
Education
Dominican University of California 2008 — 2009
Certificate, Management and Marketing in Information Technology
SUPINFO - The International Institute of Information Technology 2007 — 2009
Master's Degree, Information Technology
EPITECH - European Institute of Technology 2006 — 2007
Bachelor's Degree, Information Technology
ESIG - Ecole Supérieure d'Informatique de commerce et de Gestion 2004 — 2006
Associate's Degree, Information Technology
Nicole LoCicero's Genesys Experience July 2011 - July 2012
Job Host Relations at PeerSpace
Industry Marketing and Advertising
Experience
PeerSpace September 2014 - Present
PeerSpace October 2013 - August 2014
Charles Zukow Associates August 2013 - October 2013
Office of the Attorney General, California Department of Justice January 2013 - May 2013
Professional Business Fraternity of Delta Sigma Pi May 2012 - December 2012
Genesys July 2011 - July 2012
Alcatel-Lucent July 2011 - January 2012
Different Fur Studios October 2010 - January 2011
The Ocelot Group, Inc. May 2009 - July 2010
J&A Productions May 2006 - June 2007
Skills
Social Media, Marketing, Public Relations, Microsoft Office, Teamwork, Advertising, Event Planning, Social Networking, Public Speaking, Event Management, Social Media Marketing, Market Research, Facebook, Sales, Management, Microsoft Excel, PowerPoint, Customer Service, Press Releases, Microsoft Word, Time Management, Recruiting, Brand Asset Management, Research, Marketing Communications, Salesforce.com, Outlook, Data Analysis, Fundraising, Zendesk, Project Planning, Email Marketing, Leadership, Microsoft Exchange, Project Management, B2B Marketing, Marketing Research, CRM, Training, Communication, Lead Generation
Education
University of San Francisco 2011 — 2014
Bachelor of Arts (B.A.), Marketing & Advertising
San Francisco State University, College of Business 2010 — 2011
Business & Music
Presentation High School 2006 — 2010
Expression College for Digital Arts
Sound Arts
PeerSpace September 2014 - Present
PeerSpace October 2013 - August 2014
Charles Zukow Associates August 2013 - October 2013
Office of the Attorney General, California Department of Justice January 2013 - May 2013
Professional Business Fraternity of Delta Sigma Pi May 2012 - December 2012
Genesys July 2011 - July 2012
Alcatel-Lucent July 2011 - January 2012
Different Fur Studios October 2010 - January 2011
The Ocelot Group, Inc. May 2009 - July 2010
J&A Productions May 2006 - June 2007
Skills
Social Media, Marketing, Public Relations, Microsoft Office, Teamwork, Advertising, Event Planning, Social Networking, Public Speaking, Event Management, Social Media Marketing, Market Research, Facebook, Sales, Management, Microsoft Excel, PowerPoint, Customer Service, Press Releases, Microsoft Word, Time Management, Recruiting, Brand Asset Management, Research, Marketing Communications, Salesforce.com, Outlook, Data Analysis, Fundraising, Zendesk, Project Planning, Email Marketing, Leadership, Microsoft Exchange, Project Management, B2B Marketing, Marketing Research, CRM, Training, Communication, Lead Generation
Education
University of San Francisco 2011 — 2014
Bachelor of Arts (B.A.), Marketing & Advertising
San Francisco State University, College of Business 2010 — 2011
Business & Music
Presentation High School 2006 — 2010
Expression College for Digital Arts
Sound Arts
Omar Farooq's Genesys Experience May 2015 - Present
Job Software Developer Intern at Genesys
Industry Computer Software
Experience
Genesys May 2015 - Present
Navy Federal Credit Union October 2013 - May 2015
Metropolitan Washington Airport Authority November 2010 - October 2013
Skills
Robot Framework, Multithreading, Ruby on Rails, Selenium, MVC, JavaScript, Web Applications, JSF, Java, Leadership, Eclipse, Programming, Python, SQL, XML, Microsoft Office, Jenkins, Microsoft Excel, PowerPoint, Teamwork, Customer Service, Research, Windows, C++, JIRA, Time Management, Airports, C, Software Development, SDLC, Software Engineering, OOP, Testing, Matlab, Web Services, HTML, Servlets, Databases, Computer Science, CSS, MySQL, Unix, Selenium Testing, Github, Heroku, Lisp, Vim, Linux
Education
George Mason University 2011 — 2015
Bachelor's Degree, Computer Science, Senior
Genesys May 2015 - Present
Navy Federal Credit Union October 2013 - May 2015
Metropolitan Washington Airport Authority November 2010 - October 2013
Skills
Robot Framework, Multithreading, Ruby on Rails, Selenium, MVC, JavaScript, Web Applications, JSF, Java, Leadership, Eclipse, Programming, Python, SQL, XML, Microsoft Office, Jenkins, Microsoft Excel, PowerPoint, Teamwork, Customer Service, Research, Windows, C++, JIRA, Time Management, Airports, C, Software Development, SDLC, Software Engineering, OOP, Testing, Matlab, Web Services, HTML, Servlets, Databases, Computer Science, CSS, MySQL, Unix, Selenium Testing, Github, Heroku, Lisp, Vim, Linux
Education
George Mason University 2011 — 2015
Bachelor's Degree, Computer Science, Senior
Jonathan Duke Jonathan Duke's Genesys Experience October 2012 - March 2014
Job Customer Success Manager at Kollective
Industry Market Research
Experience
Kollective Technology March 2014 - Present
Genesys October 2012 - March 2014
Angel October 2012 - March 2013
AnyPresence, Inc. February 2012 - September 2012
Current Analysis September 2010 - February 2012
Current Analysis July 2008 - August 2010
Wells Fargo Home Mortgage 2007 - 2008
United Federal Mortgage 2002 - 2007
Skills
Competitive Intelligence, Salesforce.com, International Sales, MS Office Suite, SaaS, Competitive Analysis, Market Analysis, Market Research, Mobile Applications, Mobile Technology, Mobile Internet, Mobile Software, Mobile Solutions, Telecommunications, Mobile, Enterprise Software, New Business Development, Cloud Computing, Account Management, Customer Relations, Consultative Selling, Lead Generation, Start-ups, Customer Service, Solution Selling, Microsoft Office, Business Development, Mobile Devices, Go-to-market Strategy, Selling, Management, Solutions Marketing
Education
George Mason University 2009 — 2012
BS, Business Management
Kollective Technology March 2014 - Present
Genesys October 2012 - March 2014
Angel October 2012 - March 2013
AnyPresence, Inc. February 2012 - September 2012
Current Analysis September 2010 - February 2012
Current Analysis July 2008 - August 2010
Wells Fargo Home Mortgage 2007 - 2008
United Federal Mortgage 2002 - 2007
Skills
Competitive Intelligence, Salesforce.com, International Sales, MS Office Suite, SaaS, Competitive Analysis, Market Analysis, Market Research, Mobile Applications, Mobile Technology, Mobile Internet, Mobile Software, Mobile Solutions, Telecommunications, Mobile, Enterprise Software, New Business Development, Cloud Computing, Account Management, Customer Relations, Consultative Selling, Lead Generation, Start-ups, Customer Service, Solution Selling, Microsoft Office, Business Development, Mobile Devices, Go-to-market Strategy, Selling, Management, Solutions Marketing
Education
George Mason University 2009 — 2012
BS, Business Management
Mellisa Luis's Genesys Experience September 2015 - Present
Job Marketing Data Analyst Intern at Genesys
Industry Information Technology and Services
Experience
Genesys September 2015 - Present
Institute of Industrial Engineers January 2015 - May 2015
Berkeley Lights, Inc. January 2015 - May 2015
LeaderShape, Inc. January 2015 - January 2015
Achievers August 2014 - December 2014
Sun Fair Electric Wire & Cable (HK) Co,. LTD. July 2014 - August 2014
EOPS July 2012 - July 2013
ESC August 2011 - August 2012
Skills
Microsoft Office, PowerPoint, Team Leadership, Microsoft Excel, Microsoft Word, Time Management, Leadership, Analysis, C++, Photoshop, Logistics, HTML, Optimization, Matlab, Access, Cost Minimization, Supply Chain Management, Sales, Sales Management, Financial Accounting, Profit Maximization, SQL, CPM Scheduling, Production Planning, Microsoft SQL Server, Microsoft Access, SIGMA, AMPL, Marketing, MySQL, SQLyog, Industrial Engineering
Education
University of California, Berkeley 2013 — 2015
Bachelor of Science (B.S.), Industrial Engineering and Operation Research
Diablo Valley College 2011 — 2013
Industrial Engineering
Genesys September 2015 - Present
Institute of Industrial Engineers January 2015 - May 2015
Berkeley Lights, Inc. January 2015 - May 2015
LeaderShape, Inc. January 2015 - January 2015
Achievers August 2014 - December 2014
Sun Fair Electric Wire & Cable (HK) Co,. LTD. July 2014 - August 2014
EOPS July 2012 - July 2013
ESC August 2011 - August 2012
Skills
Microsoft Office, PowerPoint, Team Leadership, Microsoft Excel, Microsoft Word, Time Management, Leadership, Analysis, C++, Photoshop, Logistics, HTML, Optimization, Matlab, Access, Cost Minimization, Supply Chain Management, Sales, Sales Management, Financial Accounting, Profit Maximization, SQL, CPM Scheduling, Production Planning, Microsoft SQL Server, Microsoft Access, SIGMA, AMPL, Marketing, MySQL, SQLyog, Industrial Engineering
Education
University of California, Berkeley 2013 — 2015
Bachelor of Science (B.S.), Industrial Engineering and Operation Research
Diablo Valley College 2011 — 2013
Industrial Engineering
MacKenzie Rogers MacKenzie Rogers's Genesys Experience September 2013 - Present
Job Associate Consultant
Industry Computer Software
Experience
Genesys September 2013 - Present
BAE Systems 2012 - 2013
BAE Systems May 2008 - 2012
Skills
C, C++, Databases, SQL, Java, Matlab, Cloud-based, Testing, Data Mining, Professional Services, Defense Industry, Technical Documentation, SaaS, Earned Value Management, Requirements Gathering, Requirements Analysis, Integration, User Experience, Algorithms, Assembly, Microsoft Office, Access, Microsoft Excel, Excel, Word, CRM
Education
George Mason University
Bachelor of Science (B.S), Computer Science
Genesys September 2013 - Present
BAE Systems 2012 - 2013
BAE Systems May 2008 - 2012
Skills
C, C++, Databases, SQL, Java, Matlab, Cloud-based, Testing, Data Mining, Professional Services, Defense Industry, Technical Documentation, SaaS, Earned Value Management, Requirements Gathering, Requirements Analysis, Integration, User Experience, Algorithms, Assembly, Microsoft Office, Access, Microsoft Excel, Excel, Word, CRM
Education
George Mason University
Bachelor of Science (B.S), Computer Science
Terri Pineiro's Genesys Experience January 1995 - May 1998
Job Experienced ResultDriven Payroll Director/Manager
Industry Higher Education
Experience
US Vision December 2014 - Present
Campbell Soup Company July 2014 - January 2015
Advantage Care Physicians January 2014 - July 2014
University of Pennsylvania March 2004 - June 2012
University of Pennsylvania March 2004 - June 2012
Wolf Block May 1998 - March 2004
Genesys January 1995 - May 1998
Skills
Payroll, ADP Payroll, Payroll Taxes, Employee Benefits, Multi-state Payroll..., Payroll Cards, Ceridian Payroll System, Testing, Documentations, Customer Service, Vendor Relationships, Microsoft Word, Microsoft Excel, Microsoft Office, Analysis, Troubleshooting, Call Center, Tax, Compliance, Payroll Conversions, General Ledger, Account Reconciliation, Team Leadership, Team Building, Accounts Payable, Accounts Receivable, Billing Systems, Employee Relations, Performance Management, Process Improvement, Internal Controls, Software Implementation, New Hire Orientations, Human Resources, Kronos, Deferred Compensation, Hiring, Onboarding, Leadership, Benefits Administration, Employee Training, Outlook, Multi-State Sales Tax, Succession Planning, Interviews, Recruiting, Policy, Temporary Placement, Labor Relations, Talent Acquisition
Education
Community College of Philadelphia 1986 — 1988
NA, Accounting and Finance
US Vision December 2014 - Present
Campbell Soup Company July 2014 - January 2015
Advantage Care Physicians January 2014 - July 2014
University of Pennsylvania March 2004 - June 2012
University of Pennsylvania March 2004 - June 2012
Wolf Block May 1998 - March 2004
Genesys January 1995 - May 1998
Skills
Payroll, ADP Payroll, Payroll Taxes, Employee Benefits, Multi-state Payroll..., Payroll Cards, Ceridian Payroll System, Testing, Documentations, Customer Service, Vendor Relationships, Microsoft Word, Microsoft Excel, Microsoft Office, Analysis, Troubleshooting, Call Center, Tax, Compliance, Payroll Conversions, General Ledger, Account Reconciliation, Team Leadership, Team Building, Accounts Payable, Accounts Receivable, Billing Systems, Employee Relations, Performance Management, Process Improvement, Internal Controls, Software Implementation, New Hire Orientations, Human Resources, Kronos, Deferred Compensation, Hiring, Onboarding, Leadership, Benefits Administration, Employee Training, Outlook, Multi-State Sales Tax, Succession Planning, Interviews, Recruiting, Policy, Temporary Placement, Labor Relations, Talent Acquisition
Education
Community College of Philadelphia 1986 — 1988
NA, Accounting and Finance
Laura Gordon's Genesys Experience January 2005 - October 2009
Job
Industry Computer Software
Experience
Oracle April 2012 - Present
Microsoft Corporation July 2010 - April 2012
Genesys January 2005 - October 2009
NextiraOne May 2002 - January 2005
Aspect Communications January 2001 - October 2001
Rockwell Electronic Commerce February 1998 - December 2000
IBM Global Services April 1994 - February 1998
Baxter Healthcare July 1989 - April 1994
Arthur Andersen & Co June 1987 - July 1989
Skills
Telecommunications, Contact Centers, Unified Communications, SIP, SaaS, IVR, Professional Services, CTI, Cloud Computing, Pre-sales, Telephony, VoIP, Solution Selling, Sales Engineering, Call Center, CRM, Cloud Applications, Product Management, Project Management, Channel Partners, Solution Development, Proposal Writing, Technical Writing, Technical Presentations, Customer Reference, Sales Operations, Go-to-market Strategy, Networking, Enterprise Software, Managed Services, Sales Enablement, Partner Management, Integration, Business Alliances, Mobile Devices, Software Industry, Data Center, Call Centers
Education
Tulane University 1982 — 1986
BA
DePaul University
Certificate
Oracle April 2012 - Present
Microsoft Corporation July 2010 - April 2012
Genesys January 2005 - October 2009
NextiraOne May 2002 - January 2005
Aspect Communications January 2001 - October 2001
Rockwell Electronic Commerce February 1998 - December 2000
IBM Global Services April 1994 - February 1998
Baxter Healthcare July 1989 - April 1994
Arthur Andersen & Co June 1987 - July 1989
Skills
Telecommunications, Contact Centers, Unified Communications, SIP, SaaS, IVR, Professional Services, CTI, Cloud Computing, Pre-sales, Telephony, VoIP, Solution Selling, Sales Engineering, Call Center, CRM, Cloud Applications, Product Management, Project Management, Channel Partners, Solution Development, Proposal Writing, Technical Writing, Technical Presentations, Customer Reference, Sales Operations, Go-to-market Strategy, Networking, Enterprise Software, Managed Services, Sales Enablement, Partner Management, Integration, Business Alliances, Mobile Devices, Software Industry, Data Center, Call Centers
Education
Tulane University 1982 — 1986
BA
DePaul University
Certificate
Clarence Abney Bud Clarence Abney Bud's Genesys Experience May 2015 - Present
Job Senior Account Executive
Industry Telecommunications
Experience
Genesys May 2015 - Present
Avaya October 2013 - April 2015
Verizon July 2008 - October 2013
Verizon Business July 2008 - January 2009
US LEC Corp., a PAETEC Company August 2003 - June 2008
US LEC Corp. July 2001 - March 2004
US LEC Corp. July 1999 - July 2001
MCI July 1995 - July 1999
Skills
Service Providers, Unified Communications..., Security, Wireless, Cloud Services, Business Development, Business Strategy, Strategic Sales, Cloud Computing, Vendor Management, Switches, MPLS, Telecommunications, Product Management, SaaS, Professional Services, Strategy, Ethernet, SIP, Managed Services, Sales Operations, IP, VoIP, Solution Selling, Unified Communications, Data Center, Telephony, Call Centers, Management, Information Security, Enterprise Software, Direct Sales, CRM, Strategic Partnerships, Account Management, Sales, Channel Partners, Salesforce.com, WAN, Consulting, Networking, Sales Process
Education
Emory University School of Medicine 1994 — 1995
The University of Georgia 1992 — 1994
Valdosta State University 1989 — 1991
Genesys May 2015 - Present
Avaya October 2013 - April 2015
Verizon July 2008 - October 2013
Verizon Business July 2008 - January 2009
US LEC Corp., a PAETEC Company August 2003 - June 2008
US LEC Corp. July 2001 - March 2004
US LEC Corp. July 1999 - July 2001
MCI July 1995 - July 1999
Skills
Service Providers, Unified Communications..., Security, Wireless, Cloud Services, Business Development, Business Strategy, Strategic Sales, Cloud Computing, Vendor Management, Switches, MPLS, Telecommunications, Product Management, SaaS, Professional Services, Strategy, Ethernet, SIP, Managed Services, Sales Operations, IP, VoIP, Solution Selling, Unified Communications, Data Center, Telephony, Call Centers, Management, Information Security, Enterprise Software, Direct Sales, CRM, Strategic Partnerships, Account Management, Sales, Channel Partners, Salesforce.com, WAN, Consulting, Networking, Sales Process
Education
Emory University School of Medicine 1994 — 1995
The University of Georgia 1992 — 1994
Valdosta State University 1989 — 1991
Prachi Chandhok Prachi Chandhok's Genesys Experience August 2015 - Present
Job Vertical Marketing & Competitive Intelligence Intern, Genesys; Graduate Student, Duke University
Industry Information Technology and Services
Experience
Genesys August 2015 - Present
Genesys June 2015 - August 2015
Duke University August 2014 - June 2015
Tata Consultancy Services October 2011 - April 2014
Teach For India June 2013 - January 2014
Skills
Salesforce.com, Project Management, Core Java, Lean Process Improvement, Problem Management, Incident Management, Process Improvement, Six Sigma, Risk Management, Opportunity Mapping, Eclipse, Data Structures, SDLC, Lean IT, Unix, Testing, PL/SQL, C++, Management, SQL, C, HTML, JavaScript, Java, Oracle, Microsoft Office, Microsoft Project, Camtasia, Opportunity Analysis, Leadership, Vertical Marketing, Competitive Intelligence
Education
Duke University 2014 — 2015
Master's Degree, Master of Engineering Management
SRM University 2007 — 2011
Bachelor's Degree, Computer Science Engineering
Ryan International School
High School, Physics, Chemistry, Math, Biology and English
Genesys August 2015 - Present
Genesys June 2015 - August 2015
Duke University August 2014 - June 2015
Tata Consultancy Services October 2011 - April 2014
Teach For India June 2013 - January 2014
Skills
Salesforce.com, Project Management, Core Java, Lean Process Improvement, Problem Management, Incident Management, Process Improvement, Six Sigma, Risk Management, Opportunity Mapping, Eclipse, Data Structures, SDLC, Lean IT, Unix, Testing, PL/SQL, C++, Management, SQL, C, HTML, JavaScript, Java, Oracle, Microsoft Office, Microsoft Project, Camtasia, Opportunity Analysis, Leadership, Vertical Marketing, Competitive Intelligence
Education
Duke University 2014 — 2015
Master's Degree, Master of Engineering Management
SRM University 2007 — 2011
Bachelor's Degree, Computer Science Engineering
Ryan International School
High School, Physics, Chemistry, Math, Biology and English
Sarah R. Yarbrough Sarah R. Yarbrough's Genesys Experience January 2013 - Present
Job Graphic Designer
Industry Design
Experience
Genesys January 2013 - Present
Freelance January 2011 - Present
Education
George Mason University 2007 — 2011
BFA, Graphic Design
Genesys January 2013 - Present
Freelance January 2011 - Present
Education
George Mason University 2007 — 2011
BFA, Graphic Design
Kapil Venkatachalam Kapil Venkatachalam's Genesys Experience January 2012 - Present
Job Principal at Technology Crossover Ventures
Industry Venture Capital & Private Equity
Experience
Technology Crossover Ventures August 2006 - Present
FinancialForce.com March 2015 - Present
IQMS August 2014 - Present
Alarm.com (Nasdaq: ALRM) July 2012 - Present
Genesys January 2012 - Present
Rapid7 (Nasdaq: RPD) December 2011 - Present
OSIsoft January 2011 - Present
TOA Technologies (Acquired by Oracle) July 2013 - August 2014
ExactTarget (Acquired by Salesforce.com) December 2009 - June 2013
Splunk (Nasdaq: SPLK) May 2010 - August 2012
Skills
Venture Capital, Private Equity, SaaS, Enterprise Software, Mergers & Acquisitions, Strategy, Start-ups, Strategic Partnerships, Business Strategy, Financial Modeling, Management
Education
Dartmouth College
•Recipient of the William F. May Fellowship
Technology Crossover Ventures August 2006 - Present
FinancialForce.com March 2015 - Present
IQMS August 2014 - Present
Alarm.com (Nasdaq: ALRM) July 2012 - Present
Genesys January 2012 - Present
Rapid7 (Nasdaq: RPD) December 2011 - Present
OSIsoft January 2011 - Present
TOA Technologies (Acquired by Oracle) July 2013 - August 2014
ExactTarget (Acquired by Salesforce.com) December 2009 - June 2013
Splunk (Nasdaq: SPLK) May 2010 - August 2012
Skills
Venture Capital, Private Equity, SaaS, Enterprise Software, Mergers & Acquisitions, Strategy, Start-ups, Strategic Partnerships, Business Strategy, Financial Modeling, Management
Education
Dartmouth College
•Recipient of the William F. May Fellowship
Joe Karras's Genesys Experience September 2013 - Present
Job Account Executive at Genesys
Industry Computer Software
Experience
Genesys September 2013 - Present
BMC Software April 2012 - September 2013
BMC Software July 2011 - March 2012
Patio Enclosures, Inc. of Raleigh January 2008 - June 2011
Patio Enclosures, Inc. of Raleigh May 2004 - January 2008
Skills
Enterprise Software, SaaS, Strategy, IT Service Management, Customer Engagement, Cloud Computing, Solution Selling, ITIL, Building Relationships, Salesforce.com, Sales, Direct Sales, Sales Management, Automation, Lead Generation, Account Management, Selling, Sales Process, Professional Services, Business Alliances, Team Leadership, Business Development, Management, Leadership, Software Industry, Marketing, Marketing Strategy, Sales Operations, Channel Partners, Strategic Partnerships, CRM, Go-to-market Strategy, Partner Management, Pre-sales, Managed Services, Cold Calling, B2B
Education
East Carolina University - College of Business 2001 — 2004
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Guilford College 1999 — 2001
Genesys September 2013 - Present
BMC Software April 2012 - September 2013
BMC Software July 2011 - March 2012
Patio Enclosures, Inc. of Raleigh January 2008 - June 2011
Patio Enclosures, Inc. of Raleigh May 2004 - January 2008
Skills
Enterprise Software, SaaS, Strategy, IT Service Management, Customer Engagement, Cloud Computing, Solution Selling, ITIL, Building Relationships, Salesforce.com, Sales, Direct Sales, Sales Management, Automation, Lead Generation, Account Management, Selling, Sales Process, Professional Services, Business Alliances, Team Leadership, Business Development, Management, Leadership, Software Industry, Marketing, Marketing Strategy, Sales Operations, Channel Partners, Strategic Partnerships, CRM, Go-to-market Strategy, Partner Management, Pre-sales, Managed Services, Cold Calling, B2B
Education
East Carolina University - College of Business 2001 — 2004
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Guilford College 1999 — 2001
Pratik Bang Pratik Bang's Genesys Experience February 2009 - May 2011
Job
Industry Computer Software
Experience
Equifax May 2014 - Present
McKinsey & Company June 2012 - May 2014
Genesys/Alcatel-Lucent May 2011 - May 2012
Genesys February 2009 - May 2011
Genesys September 2007 - February 2009
Air2Web January 2006 - August 2007
Air2Web September 2004 - December 2005
Air2Web January 2004 - September 2004
Vineyard Technologies September 2003 - December 2003
Siebel Systems February 2003 - July 2003
Skills
Product Management, SaaS, Software Project..., Software Development, SDLC, Integration, Agile Methodologies, Analysis, Leadership, Cross-functional Team..., Quality Assurance, Strategy, Product Development, Enterprise Software, Programming, Telecommunications, SOA, Cloud Computing, CRM, Testing, Team Leadership, Business Intelligence, Java, Analytics, Team Management, Management, Strategic Planning, Consulting, IT Strategy, Enterprise Architecture, Business Strategy, Program Management
Education
Emory University - Goizueta Business School 2008 — 2011
MBA, Business
Georgia Institute of Technology 2001 — 2002
MS, Electrical and Computer Engineering
Georgia Institute of Technology 1997 — 2001
BS, Computer Engineering
American School of Kuwait 1992 — 1997
High School Diploma
Equifax May 2014 - Present
McKinsey & Company June 2012 - May 2014
Genesys/Alcatel-Lucent May 2011 - May 2012
Genesys February 2009 - May 2011
Genesys September 2007 - February 2009
Air2Web January 2006 - August 2007
Air2Web September 2004 - December 2005
Air2Web January 2004 - September 2004
Vineyard Technologies September 2003 - December 2003
Siebel Systems February 2003 - July 2003
Skills
Product Management, SaaS, Software Project..., Software Development, SDLC, Integration, Agile Methodologies, Analysis, Leadership, Cross-functional Team..., Quality Assurance, Strategy, Product Development, Enterprise Software, Programming, Telecommunications, SOA, Cloud Computing, CRM, Testing, Team Leadership, Business Intelligence, Java, Analytics, Team Management, Management, Strategic Planning, Consulting, IT Strategy, Enterprise Architecture, Business Strategy, Program Management
Education
Emory University - Goizueta Business School 2008 — 2011
MBA, Business
Georgia Institute of Technology 2001 — 2002
MS, Electrical and Computer Engineering
Georgia Institute of Technology 1997 — 2001
BS, Computer Engineering
American School of Kuwait 1992 — 1997
High School Diploma
Richard Savage Richard Savage's Genesys Experience November 2008 - Present
Job
Industry Telecommunications
Experience
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
Bob Nash's Genesys Experience 2000 - 2001
Job National Account Executive
Industry Marketing and Advertising
Experience
Crawford & Co., Contractor Connection May 2013 - Present
Intelicare, INC. March 2001 - April 2013
Genesys 2000 - 2001
Spherion Technology 1998 - 2000
Rockwell FirstPoint 1993 - 1998
Skills
Management, New Business Development, Team Leadership, Life Insurance, Recruiting, Sales Management, Project Management, Finance, Account Management, Customer Satisfaction, Strategic Planning, Training, Negotiation, Visio, Strategic Partnerships, Vendor Management, Business, Fixed Indexed Annuities, Professional Services..., Executive-level..., Mentoring, Interpersonal Skill, Delivering Workshops, Organizational Design, Contract Management, Forecasting, Department Budgeting, PowerPoint, Microsoft Excel, SDLC, IRA's, Software License..., Procurement, Communication Skills, Performance Management, Territory Development, Process Improvement, Website Development, Software Implementation, Software Quality..., Microsoft Office, Organization, Client Development, Private Pilot, Creative Problem Solving, Business Analysis, Professional Experience, Microsoft Word, CRM, Salesforce.com
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1997 — 1999
MBA Program, MBA Program
Northern Illinois University - College of Business
Bachelor's Degree, Marketing, 3.0
Crawford & Co., Contractor Connection May 2013 - Present
Intelicare, INC. March 2001 - April 2013
Genesys 2000 - 2001
Spherion Technology 1998 - 2000
Rockwell FirstPoint 1993 - 1998
Skills
Management, New Business Development, Team Leadership, Life Insurance, Recruiting, Sales Management, Project Management, Finance, Account Management, Customer Satisfaction, Strategic Planning, Training, Negotiation, Visio, Strategic Partnerships, Vendor Management, Business, Fixed Indexed Annuities, Professional Services..., Executive-level..., Mentoring, Interpersonal Skill, Delivering Workshops, Organizational Design, Contract Management, Forecasting, Department Budgeting, PowerPoint, Microsoft Excel, SDLC, IRA's, Software License..., Procurement, Communication Skills, Performance Management, Territory Development, Process Improvement, Website Development, Software Implementation, Software Quality..., Microsoft Office, Organization, Client Development, Private Pilot, Creative Problem Solving, Business Analysis, Professional Experience, Microsoft Word, CRM, Salesforce.com
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1997 — 1999
MBA Program, MBA Program
Northern Illinois University - College of Business
Bachelor's Degree, Marketing, 3.0
John Pisarek's Genesys Experience June 2013 - Present
Job Enhancing Customer Experience & Engagement to Maximize Revenue, Reduce Costs and Increase Customer Loyalty
Industry Telecommunications
Experience
Genesys June 2013 - Present
SoundBite Communications September 2012 - June 2013
SoundBite Communications February 2012 - September 2012
2ergo Americas January 2010 - February 2012
MX Telecom June 2008 - December 2009
Playboy Enterprises, Inc. November 2006 - June 2008
Skills
Mobile, Strategic Planning, Customer Relations, Social Media, Content Management, Loyalty Marketing, Loyalty Programs, New Business Development, Channel Partners, Mobile Marketing, Mobile Technology, Mobile Advertising, Multi-channel Marketing, Customer Engagement, Mobile Devices, Salesforce.com, Carrier Relationship..., Sales, Channel Partner..., Customer Service, SMS, Business Development, Telecommunications, Cloud Computing, Strategic Partnerships, CRM, Marketing Strategy, Marketing
Education
Duquesne University 2000 — 2005
Music Technology, Music Technology
Creative and Performing Arts 1996 — 2000
High School, Voice
Genesys June 2013 - Present
SoundBite Communications September 2012 - June 2013
SoundBite Communications February 2012 - September 2012
2ergo Americas January 2010 - February 2012
MX Telecom June 2008 - December 2009
Playboy Enterprises, Inc. November 2006 - June 2008
Skills
Mobile, Strategic Planning, Customer Relations, Social Media, Content Management, Loyalty Marketing, Loyalty Programs, New Business Development, Channel Partners, Mobile Marketing, Mobile Technology, Mobile Advertising, Multi-channel Marketing, Customer Engagement, Mobile Devices, Salesforce.com, Carrier Relationship..., Sales, Channel Partner..., Customer Service, SMS, Business Development, Telecommunications, Cloud Computing, Strategic Partnerships, CRM, Marketing Strategy, Marketing
Education
Duquesne University 2000 — 2005
Music Technology, Music Technology
Creative and Performing Arts 1996 — 2000
High School, Voice
Serge Ostrovski Serge Ostrovski's Genesys Experience August 2011 - April 2013
Job Senior Revenue Accountant at Twitter
Industry Accounting
Experience
Twitter September 2015 - Present
SurveyMonkey November 2014 - August 2015
Kabam March 2014 - October 2014
PubMatic December 2013 - February 2014
Dolby Laboratories September 2013 - November 2013
City of San Mateo September 2013 - September 2013
IGN Entertainment April 2013 - July 2013
Genesys August 2011 - April 2013
Genesys March 2009 - August 2011
KANA Software July 2008 - January 2009
Skills
Accounting, Financial Reporting, Financial Analysis, Revenue Recognition, Sarbanes-Oxley Act, Financial Modeling, GAAP, Finance, US GAAP, Variance Analysis, Internal Controls, SEC filings, Financial Accounting
Education
San Francisco State University 2005 — 2008
BS, Accounting
College of San Mateo 2002 — 2005
AA, Business
Carlmont High 2000 — 2002
Highschool Diploma
George Washington High 1998 — 2000
Presidio Middle School 1996 — 1998
Twitter September 2015 - Present
SurveyMonkey November 2014 - August 2015
Kabam March 2014 - October 2014
PubMatic December 2013 - February 2014
Dolby Laboratories September 2013 - November 2013
City of San Mateo September 2013 - September 2013
IGN Entertainment April 2013 - July 2013
Genesys August 2011 - April 2013
Genesys March 2009 - August 2011
KANA Software July 2008 - January 2009
Skills
Accounting, Financial Reporting, Financial Analysis, Revenue Recognition, Sarbanes-Oxley Act, Financial Modeling, GAAP, Finance, US GAAP, Variance Analysis, Internal Controls, SEC filings, Financial Accounting
Education
San Francisco State University 2005 — 2008
BS, Accounting
College of San Mateo 2002 — 2005
AA, Business
Carlmont High 2000 — 2002
Highschool Diploma
George Washington High 1998 — 2000
Presidio Middle School 1996 — 1998
Julie Rupp's Genesys Experience February 2013 - March 2014
Job Independent Advisor who Listens, Learns, and Delivers Value
Industry Computer Software
Experience
Altivon April 2014 - August 2014
Genesys February 2013 - March 2014
Salesforce.com February 2012 - March 2013
NICE Systems October 1998 - May 2011
Spanlink Communications July 1992 - October 1998
Skills
Consultative Selling, Solution Selling, Achieving Results, SaaS, Salesforce.com, Enterprise Software, Professional Services, Contact Centers, Cloud Computing, Call Center, Direct Sales, Sales Process, Account Management, CRM, Workforce Management, Channel, New Business Development, Telecommunications, Selling, Call Centers, Unified Communications, Go-to-market Strategy, Lead Generation, Leadership, Strategic Partnerships, Sales Operations, Vendor Management, Business Development, Sales, Analytics, Product Management, VoIP, Strategy, Channel Partners, Managed Services, Networking
Education
College of Saint Benedict and Saint John's University 1988 — 1992
Bachelor's degree, Political Science and Government
College of St. Benedict 1988 — 1992
Bachelor of Science (BS), Political Science and Government
Altivon April 2014 - August 2014
Genesys February 2013 - March 2014
Salesforce.com February 2012 - March 2013
NICE Systems October 1998 - May 2011
Spanlink Communications July 1992 - October 1998
Skills
Consultative Selling, Solution Selling, Achieving Results, SaaS, Salesforce.com, Enterprise Software, Professional Services, Contact Centers, Cloud Computing, Call Center, Direct Sales, Sales Process, Account Management, CRM, Workforce Management, Channel, New Business Development, Telecommunications, Selling, Call Centers, Unified Communications, Go-to-market Strategy, Lead Generation, Leadership, Strategic Partnerships, Sales Operations, Vendor Management, Business Development, Sales, Analytics, Product Management, VoIP, Strategy, Channel Partners, Managed Services, Networking
Education
College of Saint Benedict and Saint John's University 1988 — 1992
Bachelor's degree, Political Science and Government
College of St. Benedict 1988 — 1992
Bachelor of Science (BS), Political Science and Government
Joe Dacey's Genesys Experience January 2015 - Present
Job SaaS CX Sales Director, Customer Success Executive and Speaker
Industry Marketing and Advertising
Experience
Genesys January 2015 - Present
Genesys May 2012 - Present
SoundBite Communications June 2011 - May 2012
SmartReply July 2010 - June 2011
SmartReply August 2005 - July 2010
Euro RSCG 4D Discovery June 2004 - August 2005
Harte Hanks April 2003 - December 2003
SmartBargains Inc. June 2001 - January 2003
MediaOne AT&T Broadband 1999 - 2001
Skills
Salesforce.com, E-commerce, Analytics, SPSS, Mobile Marketing, SQL, Direct Marketing, Digital Marketing, Social Media Marketing, Email Marketing, Augmented Reality, Marketing Strategy, Database Marketing, Multi-channel Marketing, Web Analytics, MMS, User Generated Content, Direct Sales, Client Relationship..., Client Services, Location Based Services, Loyalty Marketing, Loyalty Programs, Mobile Payments, Data Strategies, Data Analysis, Digital Strategy, Mobile Strategy, Mobile Web, CRM, Mobile Internet, Market Research, Customer Acquisition, Sales, Segmentation, Financial Services, Marketing, Strategy, Business Strategy, Mobile Devices, Direct Mail, Customer Retention, Strategic Partnerships, Lead Generation, Business Development, Forecasting, Management, Quota Setting, B2B Marketing, Business Intelligence
Education
Dalhousie University 1992 — 1998
Bachelors, Research Methods and Medical Anthropology
Genesys January 2015 - Present
Genesys May 2012 - Present
SoundBite Communications June 2011 - May 2012
SmartReply July 2010 - June 2011
SmartReply August 2005 - July 2010
Euro RSCG 4D Discovery June 2004 - August 2005
Harte Hanks April 2003 - December 2003
SmartBargains Inc. June 2001 - January 2003
MediaOne AT&T Broadband 1999 - 2001
Skills
Salesforce.com, E-commerce, Analytics, SPSS, Mobile Marketing, SQL, Direct Marketing, Digital Marketing, Social Media Marketing, Email Marketing, Augmented Reality, Marketing Strategy, Database Marketing, Multi-channel Marketing, Web Analytics, MMS, User Generated Content, Direct Sales, Client Relationship..., Client Services, Location Based Services, Loyalty Marketing, Loyalty Programs, Mobile Payments, Data Strategies, Data Analysis, Digital Strategy, Mobile Strategy, Mobile Web, CRM, Mobile Internet, Market Research, Customer Acquisition, Sales, Segmentation, Financial Services, Marketing, Strategy, Business Strategy, Mobile Devices, Direct Mail, Customer Retention, Strategic Partnerships, Lead Generation, Business Development, Forecasting, Management, Quota Setting, B2B Marketing, Business Intelligence
Education
Dalhousie University 1992 — 1998
Bachelors, Research Methods and Medical Anthropology
Hugh Garber's Genesys Experience July 2013 - Present
Job Sr. Solutions Marketing Manager at Genesys
Industry Marketing and Advertising
Experience
Genesys July 2013 - Present
SoundBite Communications September 2012 - Present
Ipswitch June 2005 - September 2012
BellSouth January 2001 - June 2005
iXL May 1999 - October 2000
Saab May 1998 - September 1998
Nine West May 1995 - June 1997
Caldor June 1993 - May 1995
Skills
Product Marketing, Marketing, Messaging, Positioning, Go-to-market Strategy, Sales Enablement, Product launches, Competitive Analysis, Demand Generation, Customer Acquisition, Lead Generation, Lead Nurturing, Marketing Programs, Segmentation, Public Relations, Analyst Relations, Blogging, Managed File Transfer, On-premises software, Cloud services, B2B Marketing, Product Launch, Multi-channel Marketing, Product Development, Marketing Strategy, Strategic Partnerships, SaaS, Product Management, Enterprise Software, Program Management, Solutions Marketing, solutions mar, sales enab, Leadership, Channel Partners
Education
Emory University 1997 — 1999
MBA, Marketing & Strategy
University of Massachusetts 1989 — 1993
BBA, Finance & Operations Management
Genesys July 2013 - Present
SoundBite Communications September 2012 - Present
Ipswitch June 2005 - September 2012
BellSouth January 2001 - June 2005
iXL May 1999 - October 2000
Saab May 1998 - September 1998
Nine West May 1995 - June 1997
Caldor June 1993 - May 1995
Skills
Product Marketing, Marketing, Messaging, Positioning, Go-to-market Strategy, Sales Enablement, Product launches, Competitive Analysis, Demand Generation, Customer Acquisition, Lead Generation, Lead Nurturing, Marketing Programs, Segmentation, Public Relations, Analyst Relations, Blogging, Managed File Transfer, On-premises software, Cloud services, B2B Marketing, Product Launch, Multi-channel Marketing, Product Development, Marketing Strategy, Strategic Partnerships, SaaS, Product Management, Enterprise Software, Program Management, Solutions Marketing, solutions mar, sales enab, Leadership, Channel Partners
Education
Emory University 1997 — 1999
MBA, Marketing & Strategy
University of Massachusetts 1989 — 1993
BBA, Finance & Operations Management
Matias Mendigochea's Genesys Experience February 2014 - Present
Job Director of Outbound Engagement
Industry Marketing and Advertising
Experience
Genesys February 2014 - Present
Skills
Mobile Marketing, Social Media, New Business Development, Business Strategy, Contract Negotiation, Personnel Management, Media Planning, Integrated Marketing, Media Buying, Advertising, Digital Marketing, Digital Media, Outdoor Advertising, Digital Strategy, Relationship Marketing, Online Advertising, Social Media Marketing, Interactive Marketing, Creative Direction, Creative Strategy, Marketing Strategy, Direct Marketing, Account Management
Education
Clark University 1989 — 1993
B.A.
International School of Kenya
Genesys February 2014 - Present
Skills
Mobile Marketing, Social Media, New Business Development, Business Strategy, Contract Negotiation, Personnel Management, Media Planning, Integrated Marketing, Media Buying, Advertising, Digital Marketing, Digital Media, Outdoor Advertising, Digital Strategy, Relationship Marketing, Online Advertising, Social Media Marketing, Interactive Marketing, Creative Direction, Creative Strategy, Marketing Strategy, Direct Marketing, Account Management
Education
Clark University 1989 — 1993
B.A.
International School of Kenya
Christine Peralta (MS, Human Resources)'s Genesys Experience February 2013 - June 2014
Job Human Resources Consultant at Macquarie Aircraft Leasing Services (US), Inc. (via HC Partners)
Industry Human Resources
Experience
Macquarie Aircraft Leasing Services (US), Inc. (via HC Partners) February 2015 - Present
N/A June 2014 - January 2015
Genesys February 2013 - June 2014
Pacific Gas & Electric Co January 2007 - February 2013
Pacific Gas & Electric Co January 2007 - November 2007
Certified Employment Group April 2006 - January 2007
Bingham McCutchen 2003 - 2006
Skills
Recruiting, Applicant Tracking..., Talent Management, Onboarding, Performance Management, Human Resources, Interviews, Personnel Management, New Hire Orientations, Labor Relations, Employment Law, Talent Acquisition, College Recruiting, Workforce Planning, Leadership, Employee Relations, HRIS, Deferred Compensation, Temporary Placement, Strategy, Management, Hiring, Cold Calling, Conflict Resolution, Internet Recruiting, Benefits Administration, Taleo, Technical Recruiting, Employee Benefits, Employee Engagement, Benefits Negotiation, PeopleSoft, Sourcing, Screening Resumes, FMLA, Succession Planning, Job Fairs, HR Policies, Screening, Employer Branding, Resume Writing, Background Checks, Temporary Staffing, HR Consulting, Contract Recruitment, Career Development, Executive Search, Compensation & Benefit, Job Descriptions, Employee Training
Education
Golden Gate University 2006 — 2008
M.S; Master’s degree
Golden Gate University
Bachelor's of Arts
Lowell
SHRM - HR generalist 2009 — 2009
Macquarie Aircraft Leasing Services (US), Inc. (via HC Partners) February 2015 - Present
N/A June 2014 - January 2015
Genesys February 2013 - June 2014
Pacific Gas & Electric Co January 2007 - February 2013
Pacific Gas & Electric Co January 2007 - November 2007
Certified Employment Group April 2006 - January 2007
Bingham McCutchen 2003 - 2006
Skills
Recruiting, Applicant Tracking..., Talent Management, Onboarding, Performance Management, Human Resources, Interviews, Personnel Management, New Hire Orientations, Labor Relations, Employment Law, Talent Acquisition, College Recruiting, Workforce Planning, Leadership, Employee Relations, HRIS, Deferred Compensation, Temporary Placement, Strategy, Management, Hiring, Cold Calling, Conflict Resolution, Internet Recruiting, Benefits Administration, Taleo, Technical Recruiting, Employee Benefits, Employee Engagement, Benefits Negotiation, PeopleSoft, Sourcing, Screening Resumes, FMLA, Succession Planning, Job Fairs, HR Policies, Screening, Employer Branding, Resume Writing, Background Checks, Temporary Staffing, HR Consulting, Contract Recruitment, Career Development, Executive Search, Compensation & Benefit, Job Descriptions, Employee Training
Education
Golden Gate University 2006 — 2008
M.S; Master’s degree
Golden Gate University
Bachelor's of Arts
Lowell
SHRM - HR generalist 2009 — 2009
Ivan Lysiuk's Genesys Experience July 2015 - Present
Job Software Engineer at Genesys
Industry Computer Software
Experience
Genesys July 2015 - Present
Genesys Telecommunications Laboratories August 2006 - June 2015
Cornell University August 2001 - August 2006
Institute for Problems of Information Transmission September 1998 - June 2001
LG Electronics Institute of Technology August 2000 - September 2000
Moscow Stone-Processing Plant (Московский Камнеобрабатывающий Комбинат) September 1999 - December 1999
Skills
Algorithms, Java, Software Development, C++, Software Engineering, SQL, Linux, C, Programming, Software Design, Multithreading, Agile Methodologies, C#, Web Services, Distributed Systems, ClearCase, SaaS, JNI, JMS, ODBC, Multithreaded..., Software Documentation, gSOAP, Android, Shell Scripting, Unix, Eclipse, Code Review, Backend Development, Cassandra
Education
Cornell University 2001 — 2006
MS
Московский Физико-Технический Институт (Государственный Университет) (МФТИ) / Moscow Institute of Physics and Technology (State University) (MIPT) 1995 — 2001
MS
Genesys July 2015 - Present
Genesys Telecommunications Laboratories August 2006 - June 2015
Cornell University August 2001 - August 2006
Institute for Problems of Information Transmission September 1998 - June 2001
LG Electronics Institute of Technology August 2000 - September 2000
Moscow Stone-Processing Plant (Московский Камнеобрабатывающий Комбинат) September 1999 - December 1999
Skills
Algorithms, Java, Software Development, C++, Software Engineering, SQL, Linux, C, Programming, Software Design, Multithreading, Agile Methodologies, C#, Web Services, Distributed Systems, ClearCase, SaaS, JNI, JMS, ODBC, Multithreaded..., Software Documentation, gSOAP, Android, Shell Scripting, Unix, Eclipse, Code Review, Backend Development, Cassandra
Education
Cornell University 2001 — 2006
MS
Московский Физико-Технический Институт (Государственный Университет) (МФТИ) / Moscow Institute of Physics and Technology (State University) (MIPT) 1995 — 2001
MS
Alan Hylton's Genesys Experience April 2013 - November 2014
Job Service Automation Application Sales Representative at Oracle
Industry Computer Software
Experience
Oracle January 2015 - Present
Genesys April 2013 - November 2014
eGain Communications Corporation March 2011 - April 2013
TOA Technologies May 2010 - March 2011
Data-Com Telecommunications January 2009 - May 2010
Avaya Inc. November 2008 - December 2008
Avaya July 2004 - October 2008
cMango 2004 - 2005
MRO Software 2002 - 2003
Remedy May 1997 - March 2002
Skills
Relationship Management, SaaS, Cloud Computing, Channel, Enterprise Software, Solution Selling, Professional Services, Leadership, Strategy, Business Intelligence, CRM, Lead Generation, Salesforce.com, Direct Sales, Software Industry, Account Management, Integration, Sales, Strategic Partnerships, Strategic Planning, Business Development, Selling, Business Alliances, Channel Partners, Mobile Devices, Management, New Business Development, Sales Process, Pre-sales, Sales Management, Sales Operations, Outsourcing, Management Consulting, Managed Services, Go-to-market Strategy, Unified Communications
Education
Golden Gate University 1981 — 1984
Masters, Marketing
San Francisco State University 1978 — 1981
BS, Marketing
Lowell High School 1971 — 1976
Graduated, Business
Oracle January 2015 - Present
Genesys April 2013 - November 2014
eGain Communications Corporation March 2011 - April 2013
TOA Technologies May 2010 - March 2011
Data-Com Telecommunications January 2009 - May 2010
Avaya Inc. November 2008 - December 2008
Avaya July 2004 - October 2008
cMango 2004 - 2005
MRO Software 2002 - 2003
Remedy May 1997 - March 2002
Skills
Relationship Management, SaaS, Cloud Computing, Channel, Enterprise Software, Solution Selling, Professional Services, Leadership, Strategy, Business Intelligence, CRM, Lead Generation, Salesforce.com, Direct Sales, Software Industry, Account Management, Integration, Sales, Strategic Partnerships, Strategic Planning, Business Development, Selling, Business Alliances, Channel Partners, Mobile Devices, Management, New Business Development, Sales Process, Pre-sales, Sales Management, Sales Operations, Outsourcing, Management Consulting, Managed Services, Go-to-market Strategy, Unified Communications
Education
Golden Gate University 1981 — 1984
Masters, Marketing
San Francisco State University 1978 — 1981
BS, Marketing
Lowell High School 1971 — 1976
Graduated, Business
John Ruggere's Genesys Experience April 2014 - Present
Job Genesys, Sr. Principal Solutions Engineer
Industry Information Technology and Services
Experience
Genesys April 2014 - Present
Avaya January 2012 - April 2014
Avaya February 2009 - December 2011
Wells Fargo June 2002 - February 2009
Cisco Systems April 1993 - June 2000
Alcatel Network Systems April 1990 - April 1993
Computer Sciences Corporation 1991 - 1991
BT 1989 - 1991
Electronic Data Systems October 1985 - April 1988
US Army December 1981 - October 1985
Skills
Sales Engineering, Consulting Engineering, Call Recording, Application Optimization, Gateway, Gatekeepers, Network Optimization, Routing Protocols, Networking, WAN Optimisation, Network Security, BGP, Cisco Technologies, Network Design, QoS, VoIP, Network Architecture, SIP, IP, Engineers, Routing, Managed Services, Gatekeeper, Call Logging, Network Engineering, MPLS, Unified Communications, OSPF, Telecommunications, Routers, Avaya, Telephony, Switches, LAN-WAN, Ethernet, Cisco Call Manager, IVR, H.323, SIP Trunking, Call Centers, Avaya Technologies, Data Center, Cloud Computing, Integration, Solution Selling, SaaS, Wireless
Education
City Colleges of Chicago-Wilbur Wright College 1983 — 1985
Computer Electronics Technology
Central Texas College 1982 — 1983
Computer Electronics Technology
US Army Signal Command Ft. Gordon GA 1982 — 1982
Certification, US Army Technical Controller School
Genesys April 2014 - Present
Avaya January 2012 - April 2014
Avaya February 2009 - December 2011
Wells Fargo June 2002 - February 2009
Cisco Systems April 1993 - June 2000
Alcatel Network Systems April 1990 - April 1993
Computer Sciences Corporation 1991 - 1991
BT 1989 - 1991
Electronic Data Systems October 1985 - April 1988
US Army December 1981 - October 1985
Skills
Sales Engineering, Consulting Engineering, Call Recording, Application Optimization, Gateway, Gatekeepers, Network Optimization, Routing Protocols, Networking, WAN Optimisation, Network Security, BGP, Cisco Technologies, Network Design, QoS, VoIP, Network Architecture, SIP, IP, Engineers, Routing, Managed Services, Gatekeeper, Call Logging, Network Engineering, MPLS, Unified Communications, OSPF, Telecommunications, Routers, Avaya, Telephony, Switches, LAN-WAN, Ethernet, Cisco Call Manager, IVR, H.323, SIP Trunking, Call Centers, Avaya Technologies, Data Center, Cloud Computing, Integration, Solution Selling, SaaS, Wireless
Education
City Colleges of Chicago-Wilbur Wright College 1983 — 1985
Computer Electronics Technology
Central Texas College 1982 — 1983
Computer Electronics Technology
US Army Signal Command Ft. Gordon GA 1982 — 1982
Certification, US Army Technical Controller School
John Bara's Genesys Experience August 1996 - January 2001
Job President and Chief Marketing Officer at Mintigo
Industry Computer Software
Experience
Mintigo April 2014 - Present
Thismoment, Inc January 2012 - July 2013
Citrix October 2007 - November 2010
XenSource December 2005 - October 2007
Interwoven December 2001 - July 2005
Genesys August 1996 - January 2001
Intel Corporation July 1994 - August 1996
Intel Corporation July 1991 - July 1994
Citibank May 1990 - August 1990
Bank of Boston (now BofA) June 1985 - August 1989
Skills
Marketing Strategy, Marketing Management, Product Marketing, Go-to-market Strategy, Product Management, Enterprise Software, SaaS, Strategic Partnerships, Business Alliances, Sales Enablement, Cloud Computing, Demand Generation, Multi-channel Marketing, Start-ups, Channel, Product Development, Lead Generation, Messaging, Mobile Devices, Marketing, Market Research, Digital Marketing, Thought Leadership, New Business Development, B2B, Management, Brand Management, Leadership, Competitive Analysis, Analytics, Strategy, CRM, Salesforce.com, Sales, Business Development, Solution Selling, Product Launch, B2B Marketing, Mobile Applications, E-commerce, Analyst Relations
Education
Harvard Business School 1989 — 1991
MBA
Oberlin College 1981 — 1985
Bachelor of Arts
Mintigo April 2014 - Present
Thismoment, Inc January 2012 - July 2013
Citrix October 2007 - November 2010
XenSource December 2005 - October 2007
Interwoven December 2001 - July 2005
Genesys August 1996 - January 2001
Intel Corporation July 1994 - August 1996
Intel Corporation July 1991 - July 1994
Citibank May 1990 - August 1990
Bank of Boston (now BofA) June 1985 - August 1989
Skills
Marketing Strategy, Marketing Management, Product Marketing, Go-to-market Strategy, Product Management, Enterprise Software, SaaS, Strategic Partnerships, Business Alliances, Sales Enablement, Cloud Computing, Demand Generation, Multi-channel Marketing, Start-ups, Channel, Product Development, Lead Generation, Messaging, Mobile Devices, Marketing, Market Research, Digital Marketing, Thought Leadership, New Business Development, B2B, Management, Brand Management, Leadership, Competitive Analysis, Analytics, Strategy, CRM, Salesforce.com, Sales, Business Development, Solution Selling, Product Launch, B2B Marketing, Mobile Applications, E-commerce, Analyst Relations
Education
Harvard Business School 1989 — 1991
MBA
Oberlin College 1981 — 1985
Bachelor of Arts
Brenda Kelly's Genesys Experience January 2014 - Present
Job Sr. Director, Solutions Engineering, NA Channels and Government Sales at Genesys
Industry Telecommunications
Experience
Genesys January 2014 - Present
Genesys August 1999 - Present
Alcatel-Lucent (purchased and merged with Genesys) 2010 - January 2012
Genesys Telecome Labs (an Alcatel Lucent company) May 2002 - May 2009
Genesys August 1999 - May 2002
Fujiitsu Business Communications Systems April 1992 - August 1999
Fujiitsu-GTE Business Systems April 1988 - April 1992
Cable & Wireless Communications May 1987 - April 1988
Skills
Genesys, SIP, Sales, Call Centers, IVR, Telecommunications, Cloud Computing, SaaS, CTI, Pre-sales, ACD, VoIP, Telephony, Enterprise Software, Contact Centers, Unified Communications
Education
Georgetown University 1983 — 1987
Bachelor of Science (B.S.), School of Languages and Linguistics
Genesys January 2014 - Present
Genesys August 1999 - Present
Alcatel-Lucent (purchased and merged with Genesys) 2010 - January 2012
Genesys Telecome Labs (an Alcatel Lucent company) May 2002 - May 2009
Genesys August 1999 - May 2002
Fujiitsu Business Communications Systems April 1992 - August 1999
Fujiitsu-GTE Business Systems April 1988 - April 1992
Cable & Wireless Communications May 1987 - April 1988
Skills
Genesys, SIP, Sales, Call Centers, IVR, Telecommunications, Cloud Computing, SaaS, CTI, Pre-sales, ACD, VoIP, Telephony, Enterprise Software, Contact Centers, Unified Communications
Education
Georgetown University 1983 — 1987
Bachelor of Science (B.S.), School of Languages and Linguistics
David Luber's Genesys Experience National Account ManagerGenesys Conferencing2007 - Present
Job National Account Manager at Genesys
Industry Computer Software
Experience
Genesys National Account ManagerGenesys Conferencing2007 - Present
Boca Raton Athletic Club 2001 - 2006
Education
University of North Florida 2004 — 2006
Florida International University 2001 — 2003
Genesys National Account ManagerGenesys Conferencing2007 - Present
Boca Raton Athletic Club 2001 - 2006
Education
University of North Florida 2004 — 2006
Florida International University 2001 — 2003
Dale Sheldon's Genesys Experience Account ExecutiveAvaya1988 - Present
Job Sales at Genesys
Industry Telecommunications
Experience
Genesys Account ExecutiveAvaya1988 - Present
Education
Fairleigh Dickinson University 1977 — 1981
Genesys Account ExecutiveAvaya1988 - Present
Education
Fairleigh Dickinson University 1977 — 1981
Baharak Bavand's Genesys Experience 2000 - 2002
Job Independent Research Professional
Industry Research
Experience
None September 2003 - Present
Genesys Telecommunication Labs January 2000 - September 2003
Genesys 2000 - 2002
Seeker Software (now Concur Tech) 1999 - 2000
Seeker Software 1997 - 2000
Tesseract 1992 - 1997
Skills
Cloud Computing, Microsoft SQL Server, Enterprise Software, Java, Software Development, Microsoft Excel, C++, SQL, Business Analysis, Linux, SaaS, XML, Databases, Start-ups, Requirements Analysis, Software Engineering, Customer Service, Agile Methodologies, Integration, Business Intelligence, Oracle, Program Management, SDLC, SharePoint, Software Project..., Systems Analysis, Visio, Project Management
Education
City University of New York City College 1987 — 1991
BS, Computer Science
None September 2003 - Present
Genesys Telecommunication Labs January 2000 - September 2003
Genesys 2000 - 2002
Seeker Software (now Concur Tech) 1999 - 2000
Seeker Software 1997 - 2000
Tesseract 1992 - 1997
Skills
Cloud Computing, Microsoft SQL Server, Enterprise Software, Java, Software Development, Microsoft Excel, C++, SQL, Business Analysis, Linux, SaaS, XML, Databases, Start-ups, Requirements Analysis, Software Engineering, Customer Service, Agile Methodologies, Integration, Business Intelligence, Oracle, Program Management, SDLC, SharePoint, Software Project..., Systems Analysis, Visio, Project Management
Education
City University of New York City College 1987 — 1991
BS, Computer Science
Howard McCullers's Genesys Experience
Job Conference Coordinator at Genesys
Industry Telecommunications
Experience
Genesys
Skills
Customer Service, Project Management, Event Management, Program Management, Social Media, Microsoft Office, Public Relations, Event Planning, Social Media Marketing, Product Marketing, Account Management, Non-profits, Marketing, Business Development, Strategic Planning, Microsoft Word, Online Advertising, Management, Public Speaking, Contract Negotiation, Social Networking, Marketing Strategy, Training, Nonprofits, Leadership, New Business Development, PowerPoint, Team Leadership, Budgets, Product Management, Editing, Team Building, Sales, Marketing Communications, Sales Management, Coaching, Research, Email Marketing, Microsoft Excel, Online Marketing, Project Planning, Advertising, Business Strategy, CRM, Direct Sales, Lead Generation, Salesforce.com, Start-ups, Strategic Partnerships, Strategy
Education
East Carolina University 1980 — 1983
Genesys
Skills
Customer Service, Project Management, Event Management, Program Management, Social Media, Microsoft Office, Public Relations, Event Planning, Social Media Marketing, Product Marketing, Account Management, Non-profits, Marketing, Business Development, Strategic Planning, Microsoft Word, Online Advertising, Management, Public Speaking, Contract Negotiation, Social Networking, Marketing Strategy, Training, Nonprofits, Leadership, New Business Development, PowerPoint, Team Leadership, Budgets, Product Management, Editing, Team Building, Sales, Marketing Communications, Sales Management, Coaching, Research, Email Marketing, Microsoft Excel, Online Marketing, Project Planning, Advertising, Business Strategy, CRM, Direct Sales, Lead Generation, Salesforce.com, Start-ups, Strategic Partnerships, Strategy
Education
East Carolina University 1980 — 1983
Amit Chabukswar's Genesys Experience March 2014 - Present
Job Strategic Technology Partnerships/Product Management/Program Management Executive | Telecom | Smart Grid | Software |
Industry Telecommunications
Experience
Genesys March 2014 - Present
Landis+Gyr January 2012 - March 2014
Landis+Gyr January 2008 - December 2011
Siemens May 2006 - January 2008
Panasonic Automotive Systems 2003 - 2006
Skills
Product Management, Engineering Management, Cross-functional Team..., Project Management, Smart Grid, Electrical Engineering, Automation, Testing, Electronics, Integration, Six Sigma, Process Engineering, Engineering, PMP, Wireless, Smart Metering, RTOS, MS Project, Systems Engineering, Manufacturing..., Energy, Telecommunication..., Contact Centers, Strategic Partnerships, Partner Management, Product Marketing, Product Lifecycle...
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA), Strategy and Business Development
Florida State University 2001 — 2003
MS, Mechatronics, Robotics, and Automation Engineering
University of Pune 1994 — 1998
B.S., Electrical Engineering
Genesys March 2014 - Present
Landis+Gyr January 2012 - March 2014
Landis+Gyr January 2008 - December 2011
Siemens May 2006 - January 2008
Panasonic Automotive Systems 2003 - 2006
Skills
Product Management, Engineering Management, Cross-functional Team..., Project Management, Smart Grid, Electrical Engineering, Automation, Testing, Electronics, Integration, Six Sigma, Process Engineering, Engineering, PMP, Wireless, Smart Metering, RTOS, MS Project, Systems Engineering, Manufacturing..., Energy, Telecommunication..., Contact Centers, Strategic Partnerships, Partner Management, Product Marketing, Product Lifecycle...
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA), Strategy and Business Development
Florida State University 2001 — 2003
MS, Mechatronics, Robotics, and Automation Engineering
University of Pune 1994 — 1998
B.S., Electrical Engineering
Aaron Kraus, CISSP's Genesys Experience September 2015 - Present
Job Information Security & Compliance Analyst at Genesys
Industry Information Technology and Services
Experience
Genesys September 2015 - Present
Learning Tree International 2008 - Present
MindPoint Group, LLC November 2012 - September 2015
Appletell.com June 2008 - July 2015
Acentia May 2012 - October 2012
CGI Federal March 2007 - May 2012
CGI May 2008 - February 2009
Burlington Medical Supplies June 2007 - September 2007
CGI Federal August 2006 - March 2007
College of William and Mary September 2004 - May 2006
Skills
Security, CISSP, Information Security, SDLC, Penetration Testing, Information Assurance, Visio, SharePoint, Process Improvement, Active Directory, CompTIA Security+, Microsoft Office for..., Access Control..., Management, Computer Security, IT Strategy, Consulting, Program Management, ITIL, Enterprise Architecture, Risk Assessment, Network Security, Training, Integration, Information Security..., Information Security..., IT Management, Linux, Troubleshooting
Education
Villanova University 2013 — 2014
Masters Certificate, Information Security
William & Mary 2002 — 2006
BBA, Accounting, with International Emphasis
European Business School Oestrich-Winkel 2005 — 2005
Business Administration
Genesys September 2015 - Present
Learning Tree International 2008 - Present
MindPoint Group, LLC November 2012 - September 2015
Appletell.com June 2008 - July 2015
Acentia May 2012 - October 2012
CGI Federal March 2007 - May 2012
CGI May 2008 - February 2009
Burlington Medical Supplies June 2007 - September 2007
CGI Federal August 2006 - March 2007
College of William and Mary September 2004 - May 2006
Skills
Security, CISSP, Information Security, SDLC, Penetration Testing, Information Assurance, Visio, SharePoint, Process Improvement, Active Directory, CompTIA Security+, Microsoft Office for..., Access Control..., Management, Computer Security, IT Strategy, Consulting, Program Management, ITIL, Enterprise Architecture, Risk Assessment, Network Security, Training, Integration, Information Security..., Information Security..., IT Management, Linux, Troubleshooting
Education
Villanova University 2013 — 2014
Masters Certificate, Information Security
William & Mary 2002 — 2006
BBA, Accounting, with International Emphasis
European Business School Oestrich-Winkel 2005 — 2005
Business Administration
Carlos Guadamuz's Genesys Experience March 2015 - Present
Job Solutions Engineer Associate at Genesys
Industry Telecommunications
Experience
Genesys March 2015 - Present
Genesys November 2009 - March 2015
Genesys December 2005 - November 2009
Genesys October 2004 - December 2005
Genesys January 2003 - September 2004
Genesys May 2000 - January 2003
Skills
Telecommunications, Call Center, Process Improvement, SaaS, Call Centers, Enterprise Software, Financial Forecasting, Professional Services, Microsoft Office, Forecasting, Financial Analysis, CRM, Account Management, Business Analysis, Product Management, Customer Experience, PeopleSoft, Customer Service, Microsoft Excel, Account Reconciliation, Invoicing
Education
Contra Costa College 2013 — 2015
Associate's Degree, Business Administration and Management, General
Genesys March 2015 - Present
Genesys November 2009 - March 2015
Genesys December 2005 - November 2009
Genesys October 2004 - December 2005
Genesys January 2003 - September 2004
Genesys May 2000 - January 2003
Skills
Telecommunications, Call Center, Process Improvement, SaaS, Call Centers, Enterprise Software, Financial Forecasting, Professional Services, Microsoft Office, Forecasting, Financial Analysis, CRM, Account Management, Business Analysis, Product Management, Customer Experience, PeopleSoft, Customer Service, Microsoft Excel, Account Reconciliation, Invoicing
Education
Contra Costa College 2013 — 2015
Associate's Degree, Business Administration and Management, General
Brian Hays's Genesys Experience January 2015 - Present
Job Vice President of Sales at Genesys
Industry Computer Software
Experience
Genesys January 2015 - Present
Genesys Telecommunications Laboratories, Inc. October 2011 - December 2014
Genesys Telecommunications Laboratories, Inc. 2008 - September 2011
Genesys Telecommunications Laboratories, Inc. February 2008 - January 2009
Genesys Telecommunications Laboratories, Inc. January 2005 - December 2007
Genesys Telecommunications Laboratories, Inc. April 2002 - December 2005
Avantgo February 2000 - April 2002
Genesys Telecommunications Laboratories, Inc February 1998 - February 2000
Skills
CTI, Enterprise Software, Professional Services, Solution Architecture, VoIP, Mobile Devices, SIP, Sales, Telecommunications, IVR, SaaS, Channel Partners, Contact Centers, Call Centers, Start-ups, Inbound Marketing, Team Leadership, Genesys, Customer Experience, Pre-sales, Go-to-market Strategy, Selling, Cloud Computing, Lead Generation, ACD, Salesforce.com, Management, Business Development, IP, Product Marketing, CRM, Direct Sales, Solution Selling, Managed Services, Workforce Management, Sales Engineering, Account Management, Sales Management, Telephony, Sales Enablement, Speech Recognition, Software Industry, Product Management, Business Intelligence, Analytics, Strategic Partnerships, Unified Communications, Integration, Business Alliances, Partner Management
Education
Florida State University - College of Business 1981 — 1984
Bachelor of Business Administration (BBA), Management Information Systems, General
Ft Lauderdale Christian High School
Genesys January 2015 - Present
Genesys Telecommunications Laboratories, Inc. October 2011 - December 2014
Genesys Telecommunications Laboratories, Inc. 2008 - September 2011
Genesys Telecommunications Laboratories, Inc. February 2008 - January 2009
Genesys Telecommunications Laboratories, Inc. January 2005 - December 2007
Genesys Telecommunications Laboratories, Inc. April 2002 - December 2005
Avantgo February 2000 - April 2002
Genesys Telecommunications Laboratories, Inc February 1998 - February 2000
Skills
CTI, Enterprise Software, Professional Services, Solution Architecture, VoIP, Mobile Devices, SIP, Sales, Telecommunications, IVR, SaaS, Channel Partners, Contact Centers, Call Centers, Start-ups, Inbound Marketing, Team Leadership, Genesys, Customer Experience, Pre-sales, Go-to-market Strategy, Selling, Cloud Computing, Lead Generation, ACD, Salesforce.com, Management, Business Development, IP, Product Marketing, CRM, Direct Sales, Solution Selling, Managed Services, Workforce Management, Sales Engineering, Account Management, Sales Management, Telephony, Sales Enablement, Speech Recognition, Software Industry, Product Management, Business Intelligence, Analytics, Strategic Partnerships, Unified Communications, Integration, Business Alliances, Partner Management
Education
Florida State University - College of Business 1981 — 1984
Bachelor of Business Administration (BBA), Management Information Systems, General
Ft Lauderdale Christian High School
Chris Riggle's Genesys Experience July 2011 - August 2013
Job Director, Contact Center Solutions Integration
Industry Information Technology and Services
Experience
Fidelity Investments March 2015 - Present
Fidelity Investments December 2013 - March 2015
PSS help (Product Support Solutions) August 2013 - December 2013
Genesys July 2011 - August 2013
Wells Fargo December 2006 - July 2011
SESC December 2006 - December 2007
Qwest Communications April 2001 - December 2006
Skills
SDLC, Genesys, Vendor Management, Requirements Analysis, Solution Architecture, Integration, Telecommunications, Agile Methodologies, Cloud Computing, SaaS, Business Analysis, Requirements Gathering, Visio, Software Project..., Unix, Oracle, Business Intelligence, IVR, CTI, Professional Services, SOA, Enterprise Software, Pre-sales
Education
Colorado Technical University 2005 — 2006
Masters, Information Technology Management
Westwood College - Denver North 2001 — 2002
Certificate, Information Technology
West Liberty University 1992 — 1998
BS, Business
Fidelity Investments March 2015 - Present
Fidelity Investments December 2013 - March 2015
PSS help (Product Support Solutions) August 2013 - December 2013
Genesys July 2011 - August 2013
Wells Fargo December 2006 - July 2011
SESC December 2006 - December 2007
Qwest Communications April 2001 - December 2006
Skills
SDLC, Genesys, Vendor Management, Requirements Analysis, Solution Architecture, Integration, Telecommunications, Agile Methodologies, Cloud Computing, SaaS, Business Analysis, Requirements Gathering, Visio, Software Project..., Unix, Oracle, Business Intelligence, IVR, CTI, Professional Services, SOA, Enterprise Software, Pre-sales
Education
Colorado Technical University 2005 — 2006
Masters, Information Technology Management
Westwood College - Denver North 2001 — 2002
Certificate, Information Technology
West Liberty University 1992 — 1998
BS, Business
Dale Sheldon's Genesys Experience September 2006 - September 2008
Job Sr Contact Center Solutions Consultant at Verizon
Industry Telecommunications
Experience
Verizon September 2008 - Present
Genesys September 2006 - September 2008
Avaya 1988 - 2006
AT&T 1988 - 1998
Skills
CTI, Call Recording, ACD, Unified Communications, IVR, Avaya Sales Certified,..., Genesys, Avaya, Call Logging, Telephony, SIP, Managed Services, VoIP, Solution Selling, Telecommunications, Cloud Computing, Vendor Management, Avaya Technologies, Professional Services, IP, SaaS, Call Centers, Contact Centers
Education
Fairleigh Dickinson University 1977 — 1982
MBA, Finance
Verizon September 2008 - Present
Genesys September 2006 - September 2008
Avaya 1988 - 2006
AT&T 1988 - 1998
Skills
CTI, Call Recording, ACD, Unified Communications, IVR, Avaya Sales Certified,..., Genesys, Avaya, Call Logging, Telephony, SIP, Managed Services, VoIP, Solution Selling, Telecommunications, Cloud Computing, Vendor Management, Avaya Technologies, Professional Services, IP, SaaS, Call Centers, Contact Centers
Education
Fairleigh Dickinson University 1977 — 1982
MBA, Finance
Mansour Kenareh's Genesys Experience QA ManagerInformiam
Job QA Manager at Genesys
Industry Information Technology and Services
Experience
Genesys QA ManagerInformiam
Education
Embry-Riddle Aeronautical University 1980 — 1986
Genesys QA ManagerInformiam
Education
Embry-Riddle Aeronautical University 1980 — 1986
Niki Adams's Genesys Experience February 2005 - February 2008
Job SharePoint Consultant at DEG
Industry Information Technology and Services
Experience
DEG April 2011 - Present
US Air Force Reserve March 2009 - Present
Ecco Select January 2011 - April 2011
Americo March 2010 - April 2011
Beloit Solutions Group February 2008 - January 2011
Ft. Leavenworth 2011 - 2011
Embarq (CenturyLink) February 2008 - September 2009
United State Air Force Reserves October 1997 - March 2009
GENESYS February 2005 - February 2008
Fretwell Downing, Inc March 2001 - March 2005
Education
University of Missouri-Kansas City 2004 — 2006
Bachelor, Information Technology
Community College of the Air Force 1997 — 1999
Associates, Applied Science - Aircraft Technology
DEG April 2011 - Present
US Air Force Reserve March 2009 - Present
Ecco Select January 2011 - April 2011
Americo March 2010 - April 2011
Beloit Solutions Group February 2008 - January 2011
Ft. Leavenworth 2011 - 2011
Embarq (CenturyLink) February 2008 - September 2009
United State Air Force Reserves October 1997 - March 2009
GENESYS February 2005 - February 2008
Fretwell Downing, Inc March 2001 - March 2005
Education
University of Missouri-Kansas City 2004 — 2006
Bachelor, Information Technology
Community College of the Air Force 1997 — 1999
Associates, Applied Science - Aircraft Technology
Kimberley Dobson's Genesys Experience October 2012 - Present
Job Tax Manager at Genesys
Industry Telecommunications
Experience
Genesys October 2012 - Present
PricewaterhouseCoopers LLP October 2011 - September 2012
Ernst & Young LLP March 2008 - January 2010
Alvarez & Marsal Taxand, LLC February 2006 - February 2008
KPMG LLP September 2004 - January 2006
Education
University of Washington 2010 — 2011
Certificate, Global Supply Chain Management
Georgetown University Law Center 2003 — 2004
LL.M. in Taxation, Tax
University of Oregon School of Law 2000 — 2003
JD
University of Washington 1996 — 1999
B.S., Conservation of Wildland Resources
State Bar of California
Genesys October 2012 - Present
PricewaterhouseCoopers LLP October 2011 - September 2012
Ernst & Young LLP March 2008 - January 2010
Alvarez & Marsal Taxand, LLC February 2006 - February 2008
KPMG LLP September 2004 - January 2006
Education
University of Washington 2010 — 2011
Certificate, Global Supply Chain Management
Georgetown University Law Center 2003 — 2004
LL.M. in Taxation, Tax
University of Oregon School of Law 2000 — 2003
JD
University of Washington 1996 — 1999
B.S., Conservation of Wildland Resources
State Bar of California
Michelle Steen's Genesys Experience March 2000 - August 2001
Job Certified Surgical Technologist
Industry Hospital & Health Care
Experience
Educational Critical Care Concepts July 2009 - Present
FORCE: Facing Our Risk of Cancer Empowered June 2009 - December 2011
Spraying Systems Co. May 2002 - September 2011
Genesys March 2000 - August 2001
United States Air Force December 1990 - December 1999
Digital Equipment Corporation November 1986 - December 1990
Skills
Nonprofits, Sales, Program Management, Healthcare, Microsoft Excel, Microsoft Office, Research, Human Resources, Customer Service, PowerPoint, Event Planning, Cpr Certified, Product Development, Public Speaking
Education
Concord Hospital 2012 — 2013
Surgical Technology Certificate, Surgical Technology/Technologist
Community College of the Air Force
AAS, Education and Training
Community College of the Air Force
AAS, Allied Health
Educational Critical Care Concepts July 2009 - Present
FORCE: Facing Our Risk of Cancer Empowered June 2009 - December 2011
Spraying Systems Co. May 2002 - September 2011
Genesys March 2000 - August 2001
United States Air Force December 1990 - December 1999
Digital Equipment Corporation November 1986 - December 1990
Skills
Nonprofits, Sales, Program Management, Healthcare, Microsoft Excel, Microsoft Office, Research, Human Resources, Customer Service, PowerPoint, Event Planning, Cpr Certified, Product Development, Public Speaking
Education
Concord Hospital 2012 — 2013
Surgical Technology Certificate, Surgical Technology/Technologist
Community College of the Air Force
AAS, Education and Training
Community College of the Air Force
AAS, Allied Health
Susan McManus (Ingraham)'s Genesys Experience 2002 - 2008
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
VAMC September 2008 - Present
Genesys 2002 - 2008
AMB Respiratory 2000 - 2002
Ingham Regional Medical Center 1995 - 1998
Skills
Shiawassee 4-H Coucil..., Acute Care, Cpr Certified, EMR, Healthcare, Healthcare Management, Hospitals, Medicine, Respiratory Therapy, Training
Education
Western Michigan University 1991 — 1994
Masters Public Administration, Healthcare
Western Michigan University 1980 — 1990
BS Health Studies
Ferris State University 1975 — 1979
Associates in Applied Science, Respiratory Therapy
VAMC September 2008 - Present
Genesys 2002 - 2008
AMB Respiratory 2000 - 2002
Ingham Regional Medical Center 1995 - 1998
Skills
Shiawassee 4-H Coucil..., Acute Care, Cpr Certified, EMR, Healthcare, Healthcare Management, Hospitals, Medicine, Respiratory Therapy, Training
Education
Western Michigan University 1991 — 1994
Masters Public Administration, Healthcare
Western Michigan University 1980 — 1990
BS Health Studies
Ferris State University 1975 — 1979
Associates in Applied Science, Respiratory Therapy
Charles Abbott's Genesys Experience 2008 - 2013
Job Solutions Architect at Bridge2 Solutions
Industry Information Technology and Services
Experience
Bridge2 Solutions 2013 - Present
Genesys 2008 - 2013
EnvisionWare, Inc. 2005 - 2008
AutoData 2004 - 2005
Skills
Java, Test Driven Development, Software Documentation, Software Project..., Agile Methodologies, C++, Testing, XML, Software Development, Visual C++, JavaScript, Visual Studio, SQL, Shell Scripting, Software Engineering, Agile Project Management, Ruby on Rails, Unix, Project Management, Ruby, TDD, Network Programming, Spring, MySQL, Subversion, Linux, Microsoft SQL Server, Android, Scrum, Troubleshooting, C#, Visio, Software Design, Tomcat, REST, Ant
Education
Cornell University 1999 — 2003
Bachelor of Science (BS), Mathematics
Bridge2 Solutions 2013 - Present
Genesys 2008 - 2013
EnvisionWare, Inc. 2005 - 2008
AutoData 2004 - 2005
Skills
Java, Test Driven Development, Software Documentation, Software Project..., Agile Methodologies, C++, Testing, XML, Software Development, Visual C++, JavaScript, Visual Studio, SQL, Shell Scripting, Software Engineering, Agile Project Management, Ruby on Rails, Unix, Project Management, Ruby, TDD, Network Programming, Spring, MySQL, Subversion, Linux, Microsoft SQL Server, Android, Scrum, Troubleshooting, C#, Visio, Software Design, Tomcat, REST, Ant
Education
Cornell University 1999 — 2003
Bachelor of Science (BS), Mathematics
David Araiza's Genesys Experience October 2007 - August 2012
Job National Account Manager at InterCall
Industry Telecommunications
Experience
InterCall May 2008 - Present
Genesys October 2007 - August 2012
Genesys Conferencing 2007 - 2008
Octagon June 2007 - September 2007
Skills
Bilingual-Spanish, Salesforce.com, Account Management, Cold Calling, Sales Process, Direct Sales, Solution Selling, Qualifying Prospects, Sales, New Business Development, Lead Generation, SaaS, Strategic Partnerships, Team Building, Competitive Analysis, Professional Services, Contract Negotiation, Management, Customer Retention, Product Marketing, Sales Operations, Telecommunications, Sales Presentations, Channel Partners, Selling, Strategy, Go-to-market Strategy, Sales Management, Unified Communications, Enterprise Software, Building Relationships, Business Development, Product Management, Partner Management, Key Account Management
Education
DePaul University 2009 — 2012
Master degree, Secondary Education and Teaching
DePauw University 2003 — 2007
BA, Spanish, Education Studies, Latin American Studies
InterCall May 2008 - Present
Genesys October 2007 - August 2012
Genesys Conferencing 2007 - 2008
Octagon June 2007 - September 2007
Skills
Bilingual-Spanish, Salesforce.com, Account Management, Cold Calling, Sales Process, Direct Sales, Solution Selling, Qualifying Prospects, Sales, New Business Development, Lead Generation, SaaS, Strategic Partnerships, Team Building, Competitive Analysis, Professional Services, Contract Negotiation, Management, Customer Retention, Product Marketing, Sales Operations, Telecommunications, Sales Presentations, Channel Partners, Selling, Strategy, Go-to-market Strategy, Sales Management, Unified Communications, Enterprise Software, Building Relationships, Business Development, Product Management, Partner Management, Key Account Management
Education
DePaul University 2009 — 2012
Master degree, Secondary Education and Teaching
DePauw University 2003 — 2007
BA, Spanish, Education Studies, Latin American Studies
Jim Rene's Genesys Experience 2012 - Present
Job Chief Legal Officer / Chief Ethics and Compliance Officer Genesys
Industry Telecommunications
Experience
Genesys 2012 - Present
Alcatel-Lucent 2007 - 2011
Alcatel-Lucent 2003 - 2007
Alcatel-Lucent 2000 - 2003
Sheppard Mullin Richter & Hampton LLP 1994 - 2000
Skills
Cloud Computing, Contact Centers, Contract Negotiation, Corporate Governance, Corporate Law, Due Diligence, Intellectual Property, Leadership, Licensing, Mergers, Mergers, Patents, Privacy Law, Software Licensing, Telecommunications
Education
Cornell Law School 1984 — 1987
JD, Law
University of Pennsylvania - The Wharton School (CA) 1982 — 1984
MBA, Business and Finance
Universität des Saarlandes 1980 — 1981
Certificate of European Studies, Law and Economics
Occidental College 1976 — 1980
A.B., History/Languages (German and Spanish)
Genesys 2012 - Present
Alcatel-Lucent 2007 - 2011
Alcatel-Lucent 2003 - 2007
Alcatel-Lucent 2000 - 2003
Sheppard Mullin Richter & Hampton LLP 1994 - 2000
Skills
Cloud Computing, Contact Centers, Contract Negotiation, Corporate Governance, Corporate Law, Due Diligence, Intellectual Property, Leadership, Licensing, Mergers, Mergers, Patents, Privacy Law, Software Licensing, Telecommunications
Education
Cornell Law School 1984 — 1987
JD, Law
University of Pennsylvania - The Wharton School (CA) 1982 — 1984
MBA, Business and Finance
Universität des Saarlandes 1980 — 1981
Certificate of European Studies, Law and Economics
Occidental College 1976 — 1980
A.B., History/Languages (German and Spanish)
Jazmin Rodriguez's Genesys Experience August 2009 - August 2013
Job Software Quality Assurance Engineer
Industry Computer Software
Experience
Declara September 2013 - Present
Genesys August 2009 - August 2013
City College of San Francisco August 2009 - May 2011
JackBe August 2007 - November 2007
Raymond Chabot Grant Thornton March 2007 - July 2007
Cross Horizons Group March 2004 - March 2007
Skills
Software Quality..., Test Planning, Quality Assurance, Testing, Web Applications, SDLC, Agile Methodologies, Leadership, JIRA, Software Documentation, Management, Project Management, Training, Test Strategy, Technical Leadership, Test Cases
Education
San Francisco State University 2011 — 2014
Master's Degree, Instructional Technologies, M. A. in Education
City College of San Francisco 2008 — 2011
Associate's Degree, Computer Networking and Information Technology, Computer Networking and Information Technology
Universidad Tecnológica de México 2000 — 2000
Postgraduate, Postgraduate Course in Information Services Administration
Universidad Tecnológica de México 1994 — 1999
Engineer's Degree, Engineering, B.S. in Computer Sciences
Declara September 2013 - Present
Genesys August 2009 - August 2013
City College of San Francisco August 2009 - May 2011
JackBe August 2007 - November 2007
Raymond Chabot Grant Thornton March 2007 - July 2007
Cross Horizons Group March 2004 - March 2007
Skills
Software Quality..., Test Planning, Quality Assurance, Testing, Web Applications, SDLC, Agile Methodologies, Leadership, JIRA, Software Documentation, Management, Project Management, Training, Test Strategy, Technical Leadership, Test Cases
Education
San Francisco State University 2011 — 2014
Master's Degree, Instructional Technologies, M. A. in Education
City College of San Francisco 2008 — 2011
Associate's Degree, Computer Networking and Information Technology, Computer Networking and Information Technology
Universidad Tecnológica de México 2000 — 2000
Postgraduate, Postgraduate Course in Information Services Administration
Universidad Tecnológica de México 1994 — 1999
Engineer's Degree, Engineering, B.S. in Computer Sciences
David Oglesby's Genesys Experience 2007 - 2009
Job Graphic Designer
Industry Graphic Design
Experience
McKesson March 2010 - May 2015
Genesys 2007 - 2009
Remote Business Management 2006 - 2007
Manning Selvage and Lee 2005 - 2006
North American Mission Board 1999 - 2005
Rich/Gardner Advertising 1997 - 1999
Crescent Communications 1997 - 1997
Copeland Hirthler Design 1995 - 1995
Skills
Graphic Design, Brochures, InDesign, Layout, Branding & Identity, Web Design, Logo Design, Creative Direction, Adobe Creative Suite, Illustrator, Flash, Graphics, Posters, QuarkXPress, Email Marketing, Marketing Communications, Art Direction, Photoshop, Advertising, Social Media
Education
Georgia State University 1992 — 1996
BFA, Graphic Design
McKesson March 2010 - May 2015
Genesys 2007 - 2009
Remote Business Management 2006 - 2007
Manning Selvage and Lee 2005 - 2006
North American Mission Board 1999 - 2005
Rich/Gardner Advertising 1997 - 1999
Crescent Communications 1997 - 1997
Copeland Hirthler Design 1995 - 1995
Skills
Graphic Design, Brochures, InDesign, Layout, Branding & Identity, Web Design, Logo Design, Creative Direction, Adobe Creative Suite, Illustrator, Flash, Graphics, Posters, QuarkXPress, Email Marketing, Marketing Communications, Art Direction, Photoshop, Advertising, Social Media
Education
Georgia State University 1992 — 1996
BFA, Graphic Design
Khin Sandee Wynn's Genesys Experience August 2013 - Present
Job Graphic Designer at Genesys
Industry Computer Software
Experience
Genesys August 2013 - Present
Genesys December 2007 - July 2013
Helprick June 2007 - October 2007
Georgia Institute of Technology May 2005 - August 2005
Skills
HTML, CSS, InDesign, Illustrator, Photoshop, Photography, PHP, Adobe Creative Suite, JavaScript
Education
Georgia State University
Computer Science
Genesys August 2013 - Present
Genesys December 2007 - July 2013
Helprick June 2007 - October 2007
Georgia Institute of Technology May 2005 - August 2005
Skills
HTML, CSS, InDesign, Illustrator, Photoshop, Photography, PHP, Adobe Creative Suite, JavaScript
Education
Georgia State University
Computer Science
Connie Boring's Genesys Experience March 2013 - Present
Job Director Portfolio Management at Genesys
Industry Computer Software
Experience
Genesys March 2013 - Present
Genesys April 2011 - February 2013
Genesys April 2005 - April 2011
Genesys March 2005 - 2007
Assurant Solutions February 2004 - March 2005
Assurant Solutions 1999 - 2004
Skills
Team Leadership, Process Improvement, Business Strategy, Genesys, Call Center, IVR, PMP, Software Project..., Deployment, Business Management, System Deployment, Pre-sales, Vendor Management, Management, Leadership, Call Centers, CRM, Enterprise Software, Telecommunications, Disaster Recovery, Integration, SaaS, SDLC, Cloud Computing
Education
Florida International University 1993 — 1996
Bachelor of Science, Management Information Systems
Genesys March 2013 - Present
Genesys April 2011 - February 2013
Genesys April 2005 - April 2011
Genesys March 2005 - 2007
Assurant Solutions February 2004 - March 2005
Assurant Solutions 1999 - 2004
Skills
Team Leadership, Process Improvement, Business Strategy, Genesys, Call Center, IVR, PMP, Software Project..., Deployment, Business Management, System Deployment, Pre-sales, Vendor Management, Management, Leadership, Call Centers, CRM, Enterprise Software, Telecommunications, Disaster Recovery, Integration, SaaS, SDLC, Cloud Computing
Education
Florida International University 1993 — 1996
Bachelor of Science, Management Information Systems
Gordon Sexton's Genesys Experience April 2012 - Present
Job Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys April 2012 - Present
Bell Canada September 2010 - April 2012
CGI 2008 - September 2010
CGI 2004 - 2008
BCE Elix 2000 - 2004
Skills
Architecture, Contract Negotiation, Systems Engineering, Telecommunications, VoIP, Program Management, IT Service Management, ITIL, Operating Systems, Data Center, Networking, WAN, Infrastructure, Security, Integration, TCP/IP, System Deployment, Service Delivery, Architectures, Professional Services, Cloud Computing, Enterprise Software, SIP, Solution Architecture
Education
Concordia University 1990 — 1994
BA, Western Culture & Philosophy
Genesys April 2012 - Present
Bell Canada September 2010 - April 2012
CGI 2008 - September 2010
CGI 2004 - 2008
BCE Elix 2000 - 2004
Skills
Architecture, Contract Negotiation, Systems Engineering, Telecommunications, VoIP, Program Management, IT Service Management, ITIL, Operating Systems, Data Center, Networking, WAN, Infrastructure, Security, Integration, TCP/IP, System Deployment, Service Delivery, Architectures, Professional Services, Cloud Computing, Enterprise Software, SIP, Solution Architecture
Education
Concordia University 1990 — 1994
BA, Western Culture & Philosophy
Theresa Rocker's Genesys Experience November 2011 - Present
Job Director focused on Global Software License Compliance, Licensing & Partner Support and Maintenance Performance
Industry Computer Software
Experience
Genesys November 2011 - Present
IBM Software Americas November 2001 - November 2011
Black Achiever, Greater Boston YMCA October 1996 - January 2002
Lotus/IBM May 1999 - November 2001
Women Leading Lotus, Lotus Development Corporation December 1998 - November 2001
Lotus Development Corporation November 1996 - May 1999
Lotus Development Corporation April 1994 - November 1996
Skills
Software Sales, Compliance, Sales Management, Contract Negotiation, Team Building, Strategic Planning, Program Management, Sales Operations, Software Industry, Account Management, Business Development, Cloud Computing, Enterprise Software, Solution Selling, Product Management, Training, Leadership, Management, Strategy, Lead Generation
Education
Gustavus Adolphus College 1980 — 1984
Bachelors of Arts, Political Science
Emmanual College
Masters of Science, Management
Genesys November 2011 - Present
IBM Software Americas November 2001 - November 2011
Black Achiever, Greater Boston YMCA October 1996 - January 2002
Lotus/IBM May 1999 - November 2001
Women Leading Lotus, Lotus Development Corporation December 1998 - November 2001
Lotus Development Corporation November 1996 - May 1999
Lotus Development Corporation April 1994 - November 1996
Skills
Software Sales, Compliance, Sales Management, Contract Negotiation, Team Building, Strategic Planning, Program Management, Sales Operations, Software Industry, Account Management, Business Development, Cloud Computing, Enterprise Software, Solution Selling, Product Management, Training, Leadership, Management, Strategy, Lead Generation
Education
Gustavus Adolphus College 1980 — 1984
Bachelors of Arts, Political Science
Emmanual College
Masters of Science, Management
Vince Mendoza's Genesys Experience April 2014 - Present
Job Sales Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys April 2014 - Present
Haivision November 2012 - November 2013
Vastera/JPMorgan Chase April 2004 - August 2012
Vastera November 1998 - August 2012
Tele TV 1995 - 1998
Skills
Data Center, Process Improvement, Operations Management, Program Management, Vendor Management, ITIL v3 Foundations..., ITIL, PMP, IT Strategy, Business Analysis, Pre-sales, Networking, Telecommunications, Cloud Computing, Integration
Education
George Mason University 1990 — 1995
Bachelor of Science (BS), Management Information Systems, General
Bishop O'Connell
St Johns
Genesys April 2014 - Present
Haivision November 2012 - November 2013
Vastera/JPMorgan Chase April 2004 - August 2012
Vastera November 1998 - August 2012
Tele TV 1995 - 1998
Skills
Data Center, Process Improvement, Operations Management, Program Management, Vendor Management, ITIL v3 Foundations..., ITIL, PMP, IT Strategy, Business Analysis, Pre-sales, Networking, Telecommunications, Cloud Computing, Integration
Education
George Mason University 1990 — 1995
Bachelor of Science (BS), Management Information Systems, General
Bishop O'Connell
St Johns
Don Deville's Genesys Experience October 1997 - January 2007
Job Lead Engineer for Genesys Telecommunications Labs
Industry Telecommunications
Experience
Geneys Labs Inc October 1997 - Present
Genesys October 1997 - January 2007
Integrated Business Solutions April 1995 - October 1997
BellSouth 1965 - 1995
Education
Georgia State University 1973 — 1975
BBA, Accounting, Finance
Kennesaw State University 1971 — 1973
ABA, Business
Geneys Labs Inc October 1997 - Present
Genesys October 1997 - January 2007
Integrated Business Solutions April 1995 - October 1997
BellSouth 1965 - 1995
Education
Georgia State University 1973 — 1975
BBA, Accounting, Finance
Kennesaw State University 1971 — 1973
ABA, Business
Nicolas GOUSAKOFF's Genesys Experience January 2013 - January 2014
Job at
Industry Telecommunications
Experience
Tableau Software January 2015 - April 2015
Tableau Software February 2014 - December 2014
Genesys January 2013 - January 2014
Genesys July 2010 - December 2012
Alcatel-Lucent April 2009 - June 2010
Skills
Tableau, Liferay, amCharts, PHP, Java, MySQL, Agile, Business Intelligence, Data Analysis, jQuery, Dashboard, Apache, Tomcat, Mercurial, Requirements Analysis, Agile Methodologies, Business Analysis, Analysis, SQL, Microsoft SQL Server, Software Development, Integration, Agile Project Management, User Experience, R, Web Applications, ETL
Education
Dominican University of California 2008 — 2009
Certificate, Management and Marketing in Information Technology
SUPINFO - The International Institute of Information Technology 2007 — 2009
Master, Information Technology
Université Bordeaux I 2004 — 2007
Bachelor, Information Technology
Tableau Software January 2015 - April 2015
Tableau Software February 2014 - December 2014
Genesys January 2013 - January 2014
Genesys July 2010 - December 2012
Alcatel-Lucent April 2009 - June 2010
Skills
Tableau, Liferay, amCharts, PHP, Java, MySQL, Agile, Business Intelligence, Data Analysis, jQuery, Dashboard, Apache, Tomcat, Mercurial, Requirements Analysis, Agile Methodologies, Business Analysis, Analysis, SQL, Microsoft SQL Server, Software Development, Integration, Agile Project Management, User Experience, R, Web Applications, ETL
Education
Dominican University of California 2008 — 2009
Certificate, Management and Marketing in Information Technology
SUPINFO - The International Institute of Information Technology 2007 — 2009
Master, Information Technology
Université Bordeaux I 2004 — 2007
Bachelor, Information Technology
Audarya Sarkar's Genesys Experience March 2013 - Present
Job Telecommunications Engineer at Genesys
Industry Telecommunications
Experience
Genesys March 2013 - Present
MicroStrategy May 2012 - March 2013
George Mason University September 2010 - May 2012
George Mason University January 2010 - May 2012
Unisys Global Services January 2008 - December 2008
Skills
Cisco Certified, NetApp, Requirements Analysis, BGP, CCNA, OSPF, VLAN, Servers, Troubleshooting, Networking, Telecommunications, TCP/IP
Education
George Mason University 2009 — 2011
M.S., Telecommunications
Visvesvaraya Technological University 2003 — 2007
B.S., Electronics and Communication
Genesys March 2013 - Present
MicroStrategy May 2012 - March 2013
George Mason University September 2010 - May 2012
George Mason University January 2010 - May 2012
Unisys Global Services January 2008 - December 2008
Skills
Cisco Certified, NetApp, Requirements Analysis, BGP, CCNA, OSPF, VLAN, Servers, Troubleshooting, Networking, Telecommunications, TCP/IP
Education
George Mason University 2009 — 2011
M.S., Telecommunications
Visvesvaraya Technological University 2003 — 2007
B.S., Electronics and Communication
Devina Sibal's Genesys Experience May 2007 - August 2010
Job Web QA Lead
Industry Information Technology and Services
Experience
MotionPoint July 2011 - Present
Genesys May 2007 - August 2010
Ontario Power Generation January 2006 - May 2006
Bell Aliant May 2005 - August 2005
Skills
SQL, JavaScript, Software Quality..., Manual Testing, Java, XML, Requirements Analysis, Microsoft SQL Server, HTML, Databases, User Acceptance Testing, CSS, SDLC, Software Project..., Quality Assurance, Software Development, Business Analysis, SharePoint, Windows, Visio
Education
Cornell University 2013 — 2014
High Performance Leadership Certificate
Cornell University 2013 — 2014
Managing for Execution Certificate
University of New Brunswick 2002 — 2007
Bachelors, Computer Science
MotionPoint July 2011 - Present
Genesys May 2007 - August 2010
Ontario Power Generation January 2006 - May 2006
Bell Aliant May 2005 - August 2005
Skills
SQL, JavaScript, Software Quality..., Manual Testing, Java, XML, Requirements Analysis, Microsoft SQL Server, HTML, Databases, User Acceptance Testing, CSS, SDLC, Software Project..., Quality Assurance, Software Development, Business Analysis, SharePoint, Windows, Visio
Education
Cornell University 2013 — 2014
High Performance Leadership Certificate
Cornell University 2013 — 2014
Managing for Execution Certificate
University of New Brunswick 2002 — 2007
Bachelors, Computer Science
Jeremy Holcomb's Genesys Experience July 2014 - Present
Job Associate Professional Services Consultant
Industry Computer Software
Experience
Genesys July 2014 - Present
Skills
SQL, Microsoft Office, Customer Service, Microsoft Excel, Leadership, Management, Agile Methodologies, Solution Architecture, Software Development, Professional Services, Enterprise Software, Troubleshooting, Windows, XML, SOA, PowerPoint, Sales, Public Speaking, Team Leadership, Training, Software Documentation
Education
Georgia Gwinnett College 2011 — 2014
Bachelor's Degree, Information Technology - Enterprise Systems and Design
Georgia Perimeter College 2009 — 2010
Associate’s Degree, Business Administration and Management, General
Georgia Southern University 2000 — 2004
Bachelor’s Degree, Hospitality Administration/Management
Genesys July 2014 - Present
Skills
SQL, Microsoft Office, Customer Service, Microsoft Excel, Leadership, Management, Agile Methodologies, Solution Architecture, Software Development, Professional Services, Enterprise Software, Troubleshooting, Windows, XML, SOA, PowerPoint, Sales, Public Speaking, Team Leadership, Training, Software Documentation
Education
Georgia Gwinnett College 2011 — 2014
Bachelor's Degree, Information Technology - Enterprise Systems and Design
Georgia Perimeter College 2009 — 2010
Associate’s Degree, Business Administration and Management, General
Georgia Southern University 2000 — 2004
Bachelor’s Degree, Hospitality Administration/Management
Patrick Ivan Cruz's Genesys Experience April 2012 - Present
Job Web Master at Genesys
Industry Information Technology and Services
Experience
Genesys April 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
DeVry University-California 2007 — 2011
Bachelor of Information Systems, Major in Database Management
Genesys April 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
DeVry University-California 2007 — 2011
Bachelor of Information Systems, Major in Database Management
Aaron Bonnette's Genesys Experience December 2013 - Present
Job Senior PS Consultant at Genesys
Industry Telecommunications
Experience
Genesys December 2013 - Present
WS iNet August 2010 - December 2013
Advanced Data-Comm Inc. February 2000 - August 2010
WS Live, LC February 2000 - August 2010
Skills
Telecommunications, Genesys Framework, Genesys, Avaya, SIP, CTI, Architecture, Workforce Management, IVR, Troubleshooting, Call Centers, Servers, Contact Centers, Technical Support, Networking, Telephony, VoIP, ACD, Unified Communications, Routing, Call Routing, TCP/IP
Education
Clarke University
Bachelor's degree
Genesys December 2013 - Present
WS iNet August 2010 - December 2013
Advanced Data-Comm Inc. February 2000 - August 2010
WS Live, LC February 2000 - August 2010
Skills
Telecommunications, Genesys Framework, Genesys, Avaya, SIP, CTI, Architecture, Workforce Management, IVR, Troubleshooting, Call Centers, Servers, Contact Centers, Technical Support, Networking, Telephony, VoIP, ACD, Unified Communications, Routing, Call Routing, TCP/IP
Education
Clarke University
Bachelor's degree
Jonathan Havenhill's Genesys Experience August 2014 - Present
Job Doctoral Candidate at Georgetown University
Industry Higher Education
Experience
Genesys August 2014 - Present
Georgetown University August 2013 - Present
Education
Georgetown University 2012 — 2017
Doctor of Philosophy (PhD), Theoretical Linguistics
Georgetown University 2012 — 2015
Master of Science (M.S.), Linguistics
Grand Valley State University 2008 — 2012
Bachelor of Arts (B.A.), German, English Language & Literature, Applied Linguistics
Ludwig-Maximilians Universität München 2010 — 2011
German, Linguistics
Genesys August 2014 - Present
Georgetown University August 2013 - Present
Education
Georgetown University 2012 — 2017
Doctor of Philosophy (PhD), Theoretical Linguistics
Georgetown University 2012 — 2015
Master of Science (M.S.), Linguistics
Grand Valley State University 2008 — 2012
Bachelor of Arts (B.A.), German, English Language & Literature, Applied Linguistics
Ludwig-Maximilians Universität München 2010 — 2011
German, Linguistics
Elwin Ha's Genesys Experience January 2011 - April 2011
Job Technical Advisor at University of Waterloo Nanorobotics Group
Industry Nanotechnology
Experience
University of Waterloo Nanorobotics Group September 2009 - Present
The Hong Kong Polytechnic University September 2011 - August 2013
Genesys January 2011 - April 2011
Top Hat May 2010 - August 2010
Skills
Characterization, Matlab, Microsoft Office, Research, Nanomaterials, Nanotechnology, Scanning Electron..., COMSOL, Nanofabrication, Materials Science, Microfabrication, Thin Films
Education
University of Waterloo 2009 — 2014
Bachelor of Applied Science (BASc), Nanotechnology Engineering
Danmarks Tekniske Universitet 2012 — 2013
University of Waterloo Nanorobotics Group September 2009 - Present
The Hong Kong Polytechnic University September 2011 - August 2013
Genesys January 2011 - April 2011
Top Hat May 2010 - August 2010
Skills
Characterization, Matlab, Microsoft Office, Research, Nanomaterials, Nanotechnology, Scanning Electron..., COMSOL, Nanofabrication, Materials Science, Microfabrication, Thin Films
Education
University of Waterloo 2009 — 2014
Bachelor of Applied Science (BASc), Nanotechnology Engineering
Danmarks Tekniske Universitet 2012 — 2013
Phil Gallagher's Genesys Experience 2014 - Present
Job
Industry Telecommunications
Experience
Genesys 2014 - Present
Sprint 2003 - Present
Taziot 2014 - Present
Sprint 2000 - 2003
Sprint 1999 - 2000
Interswitch, Inc. 1997 - 1998
Rauscher Pierce Refsnes 1996 - 1997
Harris Corporation 1989 - 1994
Skills
Business Development, Product Management, Mobile Devices, Wireless, Security, IP, Analysis, Due Diligence, Sales, Telecommunications, Solution Selling
Education
Duke University - Fuqua School of Business 1994 — 1996
MBA
Duke University
Master of Science (MS), Electrical Engineering
Duke University
BS, Electrical Engineering
Washington-Lee High School
Genesys 2014 - Present
Sprint 2003 - Present
Taziot 2014 - Present
Sprint 2000 - 2003
Sprint 1999 - 2000
Interswitch, Inc. 1997 - 1998
Rauscher Pierce Refsnes 1996 - 1997
Harris Corporation 1989 - 1994
Skills
Business Development, Product Management, Mobile Devices, Wireless, Security, IP, Analysis, Due Diligence, Sales, Telecommunications, Solution Selling
Education
Duke University - Fuqua School of Business 1994 — 1996
MBA
Duke University
Master of Science (MS), Electrical Engineering
Duke University
BS, Electrical Engineering
Washington-Lee High School
Arlo Foster's Genesys Experience June 2006 - Present
Job PS Consultant at Genesys
Industry Computer Software
Experience
Genesys June 2006 - Present
Education
East Tennessee State University 1999 — 2002
Bachelor of Arts (B.A.), Political Science and Government
Genesys June 2006 - Present
Education
East Tennessee State University 1999 — 2002
Bachelor of Arts (B.A.), Political Science and Government
Sijia Wu's Genesys Experience September 2013 - Present
Job Associate PS Consultant at Genesys
Industry Computer Software
Experience
Genesys September 2013 - Present
Skills
Pre-sales, CTI
Education
Georgia Institute of Technology 2008 — 2013
Bachelor of Science (BS), Computer Engineering
Genesys September 2013 - Present
Skills
Pre-sales, CTI
Education
Georgia Institute of Technology 2008 — 2013
Bachelor of Science (BS), Computer Engineering
Kim Jaskulka's Genesys Experience January 1996 - December 2010
Job RN IPU at Gentiva
Industry Hospital & Health Care
Experience
Gentiva December 2012 - Present
Genesys Regional Medical Center December 2010 - July 2011
Genesys January 1996 - December 2010
Education
Ferris State University 2004 — 2012
BSN, Nursing
Hurley School of Nursing 1993 — 1995
Registered Nurse, Nursing
Gentiva December 2012 - Present
Genesys Regional Medical Center December 2010 - July 2011
Genesys January 1996 - December 2010
Education
Ferris State University 2004 — 2012
BSN, Nursing
Hurley School of Nursing 1993 — 1995
Registered Nurse, Nursing
Genesys Telecommunications
Genesys Telecommunications Laboratories, Inc.
Genesys Telecommunications Laboratories
Genesys Telecommunications Labs
Genesys Telecommunications Lab
Genesys Telecommunications Labs, Inc