MCI Worldcom
Industry: Telecommunications company
DescriptionMCI Communications Corp. was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony and ushered in the competitive long-distance telephone industry. It was headquartered in Washington, D.C. Headquarters: Ashburn, Virginia, United States Founded: 1983 Acquisition date: 2006 Number of employees: 30,000 Parent organization: Verizon Communications Founders: William G. McGowan, John D. Goeken
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MCI Worldcom Employees
Fort Dearborn Company July 2014 - Present
SDI (System Development.Integration, LLC) 2013 - 2014
i-sys Corp October 2002 - April 2013
MCI-Worldcom July 1989 - August 1999
Skills
Human Resources, Risk Management, Employee Relations, Benefits Administration, Onboarding, Data Analysis, Payroll
Education
Southern Illinois University, Edwardsville 1985 — 1989
Bachelor's degree, Finance, General
Merritt Hawkins January 2002 - Present
MCI WorldCom August 1999 - January 2002
Skills
Business Development, Physician Recruitment, Physician Compensation, Account Management, Contract Negotiation, Physician Needs..., Compensation & Benefit, Product Marketing, Physicians, Sales Management, Healthcare, Recruiting, Applicant Tracking..., Marketing, Hospitals, Leadership, CRM, Sales, Cold Calling, Permanent Placement, Sourcing, Sales Process, Team Building, Physician Relations, Temporary Placement, Talent Acquisition, Technical Recruiting
Education
Texas A&M University 1995 — 1999
Business, Marketing
Cape Cod Shoe Supply Co., LLC May 2014 - Present
EPD Consulting January 2013 - May 2014
Zanotti East 2011 - 2012
EPD Consulting 2009 - 2011
Eco Logic Ltd 2008 - 2009
HandyCane, Inc. 2006 - 2008
OEM Connect 2001 - 2008
The Computer Merchant 2000 - 2001
MCI Worldcom 1998 - 2000
Gamma Software, Inc. 1993 - 1998
Skills
Strategic Planning, Project Management, Marketing, Forecasting, Income Statement, Financial Analysis, Logistics, Microsoft Excel, Business Operations, Personnel Management, Policy, Data Analysis, Infrastructure, Liaison, Microsoft Certified..., Management, Marketing Strategy, P, Sales, Start-ups, Strategy, Training
Education
Suffolk University - Sawyer School of Management 1991 — 1993
MBA, Marketing
University of Vermont 1984 — 1988
B.S., Business Management
Albany Academy
SkinCivvies, LLC July 2013 - Present
San Diego Gas & Electric April 2013 - June 2013
Ultralife Corporation December 2011 - June 2012
Quality Systems Integrated Corporation October 2007 - April 2010
Qwest 2003 - 2007
MCI WorldCom 1991 - 2002
Skills
Negotiation, Strategic Planning, Direct Sales, Sales Process, New Business Development, Sales, Business Strategy, Team Building, Operations Management, Customer Service, Solution Selling, Contract Negotiation, Sales Operations, Cross-functional Team..., Business Development, Sales Management, Product Development, Team Leadership, Account Management, Salesforce.com, Key Account Management, Selling, Program Management, Pricing, Purchasing, Manufacturing, CRM, Strategic Partnerships, Management, Forecasting, Strategy, Product Management, Product Marketing, Telecommunications, Customer Satisfaction, Leadership, Start-ups, International Sales, B2B, Competitive Analysis, Mergers & Acquisitions, Customer Retention, P&L Management, Wireless, Channel Partners
Education
San Diego State University-California State University
Business Administration, Marketing
Cyracom International January 2013 - Present
City of Cedar Park February 2008 - December 2012
National Instruments February 2002 - March 2003
St. Edward's University January 2001 - December 2001
MCI Worldcom June 1995 - December 2000
Skills
Bilingual-English/Spanis..., Research, Team Leadership, Management, Project Management, Microsoft Office, Business Analysis, Customer Service, Positive Team Player, People Skills, Assistants, Organizational..., Training, Foreign Languages, Translation, Call Centers, Program Management
Education
St. Edward's University 1998 — 2001
Bachelor of Arts (B.A.), International Relations and Affairs, 3.7 GPA
GTA TeleGuam September 2008 - Present
GTA TeleGuam August 2006 - September 2008
GTA TeleGuam May 2005 - August 2006
MCI WorldCom January 2000 - November 2003
Deloitte & Touche December 1999 - January 2000
Sprint International August 1993 - December 1999
Education
University of Guam 2009 — 2010
MBA
San Diego State University-California State University 1983 — 1989
BS, Accounting
US Telecom 2002 - Present
RecordMyCalls 2004 - 2013
Masergy Communications July 2001 - July 2002
Broadband Office 1999 - 2001
MCI - Worldcom 1997 - 1999
MFS Communicatiions 1994 - 1997
MFS Intelenet, Inc. 1994 - 1995
GTE Government Systems 1990 - 1994
National Security Agency January 1986 - April 1990
MIT Lincoln Laboratory January 1985 - January 1986
Skills
VoIP, Network Engineering, Business Development, Software Design, Wireless, Telecommunications, Cloud Computing, SIP, SaaS, Mobile Devices, Product Management, IP, MPLS, Integration, Unified Communications, Switches, Network Architecture, Vendor Management, Networking, Broadband, Telephony, Strategy, Managed Services, Strategic Partnerships, System Deployment, Start-ups, Program Management, Systems Engineering, Cross-functional Team..., Go-to-market Strategy, Product Marketing, Technical Support, Solution Selling, RF
Education
The Johns Hopkins University
MS, Technical Management
SUNY Polytechnic Institute 1983 — 1985
Bachelor, Electrical Engineering
Harbortouch March 2010 - Present
Five Star Staffing Agency November 2007 - November 2009
Temporary Agencies November 2004 - March 2007
MCI Worldcom September 1991 - June 2002
Skills
Microsoft Excel, Author, Customer Service, Microsoft Office, Marketing, Microsoft Word, Books, PowerPoint, Marketing Strategy, Account Management, Social Media, Sales, Event Planning, Social Networking, Salesforce.com, Online Marketing, Social Media Marketing, Public Speaking, Blogging
Education
Shaw University
Eclipse Aerospace, Inc September 2015 - Present
General Mills September 2011 - Present
Coldwell Banker Legacy 2003 - 2008
MCI Worldcom 1998 - 2003
Skills
Financial Analysis, Risk Analysis, Business Analysis, Training, Selling, Marketing, Strategic Planning, Contract Negotiation, Marketing Strategy, Financial Modeling, Project Management, Business Strategy, Negotiation, Data Analysis, Forecasting, Valuation, Investments, PowerPoint, Budgets, Financial Reporting, Strategic Financial..., Microsoft Excel
Education
The University of Queensland 2010 — 2011
Master of Commerce, Applied Finance
University of New Mexico 2005 — 2009
Bachelor of Arts, English Literature, Minor in History
Swansea University
AT&T June 2015 - Present
The University of Texas at Austin January 2015 - Present
Genesis Networks Enterprises, LLC August 2012 - May 2015
Hewlett-Packard Corporation, HP TippingPoint Group July 2009 - August 2012
Cisco Systems October 2001 - July 2009
MCI WorldCom 2000 - 2001
NorthPoint Communications April 2000 - October 2000
Lucent Technologies January 2000 - April 2000
ADAX, Inc April 1999 - January 2000
Netscape November 1996 - September 1998
Skills
Network Security, Computer Security, Information Security..., IPS, IDS, Troubleshooting, Digital Forensics, Information Security, Penetration Testing, Linux, Security Onion - Build,..., Snort IDS Traffic Rule..., Cisco Technologies, Cisco IOS, Security, Firewalls, Network Engineering, VPN, Switches, Network Architecture, TCP/IP, Routers, Disaster Recovery, BGP, IPSec, Routing, Customer Engagement, Business Continuity, EIGRP, LAN-WAN, VMware, Network Design, Servers, Visio, Telecommunications, WAN, HP, Network Administration, Cisco Routers, Cisco Switches, Cisco devices, Packet Analysis, Technical Writing, Training Delivery, Virtualization
Education
St. Edward's University
Master of Science, Computer Information Systems
University of Maryland University College
Bachelor of Arts, English
J.B. Hunt Transport, Inc. February 2015 - Present
C.R. England October 2014 - February 2015
Andrew Distribution, Inc. December 2012 - October 2014
Milwaukee Journal Sentinel May 2005 - December 2012
Guest House of Milwaukee August 2005 - November 2005
CRC Health Group March 2004 - August 2005
Ford Motor Company August 2003 - January 2004
Milwaukee Journal Sentinel October 2000 - June 2003
MCI WorldCom October 1998 - September 2000
Council for the Spanish Speaking, inc. June 1998 - August 1998
Skills
Assessment, Treatment Planning, Individual Therapy, Group Therapy, Couples Therapy, Family Therapy, Discharge Planning, AODA Counseling, Accounting, Statistics, Mathematics, General Management, Sales, Project Management, Customer Service, Teaching, Mentoring, Contiguous..., Intercultural..., Translation..., Research Design, Testing, Quantitative Analysis, Technical Writing, Commercial Driving: ..., Operational Streamlining, Operational Improvement
Education
University of Wisconsin-Milwaukee 2007 — 2014
Humanities/Humanistic Studies
University of Wisconsin-Milwaukee 1996 — 1998
Executive MBA, Business Administration and General Management
Academy of Health Sciences, FSH, USAR
Certificate, Drug & Alcohol Prevention
Uniformed Services University of the Health Sciences
Certificate, Alcohol & Drug Prevention
7th Army Combined Arms Training Center
Group Counseling, Mental Health Counseling/Counselor
Landstuhl Army Medical Regional Center
German Headstart, German Studies
Landstuhl Army Medical Regional Center
Military Vehicle Driver's Training Course, Truck and Bus Driver/MilitaryVehicle Operator and Instructor
Technische Universität Kaiserslautern
Deutsche Sprache
Academy of Health Sciences, FSH, USAR
Certificate, General Medical Orientation
Academy of Health Sciences, FSH, USAR
Behavioral Sciences Specialist, Behavioral Sciences
Corporate Printing & Video July 2010 - Present
Northplace Church September 2014 - 2015
Millwood Church April 2004 - May 2013
Digital Design, Video Production, Creative Media Services - Corporate Printing & Video January 2006 - July 2010
Dun and Bradstreet 2004 - 2006
MCI Worldcom 1997 - 2004
MCI Telecommunications 1996 - 1997
MCI Telecommunications - Dallas Call Center 1995 - 1996
Skills
B2B, Account Management, New Business Development, Coaching, Social Media Marketing, Adobe Creative Suite, Web Video, Web Design, Photoshop, Illustrator, Dreamweaver, Premiere, SEO, Video Editing, Sales Process, Video Production, Leadership, Multimedia, Training, Social Networking, Graphic Design, Web Development, Online Marketing, Advertising, Corporate Communications, Copywriting, Digital Media, Newsletters, Mac, Email Marketing, Photography, Press Releases, Marketing Communications, Direct Marketing, Trade Shows, Public Relations, HTML, Editing, Editorial, Marketing, Video, Graphics, Videography, Music Education, Sales
Education
Texas A&M University 1986 — 1990
Bachelor of Science (B.S.), Communication, Journalism, and Related Programs
Inventergy (NASDAQ: INVT) January 2013 - Present
Licensing Executives Society October 2012 - Present
Rovi February 2012 - January 2013
Association of Chief Patent Counsels June 2011 - January 2013
Accenture March 2008 - February 2012
Accenture March 2004 - March 2008
MCI-WorldCom June 2000 - March 2004
MCI June 1999 - June 2000
McDermott Will and Emery October 1997 - June 1999
Larson & Taylor October 1995 - October 1997
Skills
Patents, Intellectual Property, Licensing, Patent Prosecution, Due Diligence, Software Licensing, Mergers, Contract Negotiation, Privacy Law, Start-ups, Patent Litigation, Strategy
Education
Stanford University Law School
Stanford Law - Directors' College, focus on Board of Directors - Board Governance
Franklin Pierce Law Center 1993 — 1993
IP Institute, Intellectual Property
Whittier Law School 1992 — 1994
Law, Intellectual Property law
University of Maryland College Park 1986 — 1991
BS, Electrical Engineering
Seneca Valley High School 1983 — 1986
The Monaco Group September 2015 - Present
EarthLink January 2013 - August 2015
Level 3 Communications February 2010 - January 2013
Deltacom January 2001 - February 2010
MCI WORLDCOM January 2000 - January 2001
State Street Financial Services February 1993 - September 1997
Skills
Team Leadership, Sales Process, Telecommunications, VoIP, Sales Management, Leadership, Strategy, Solution Selling, Management, Managed Services, Time Management, Data Center, Ethernet, Process Improvement, Sales, Co-location, Cloud Computing, Training, MPLS, IP, Contract Negotiation, Thought Leadership, Strategic Partnerships, WAN, Account Management, SIP Trunking, Direct Sales, Unified Communications, Salesforce.com, New Business Development, Sales Operations, CRM, Call Centers, Telephony, Selling, Business Development, Cross-functional Team..., Vendor Management, Negotiation, Leadership Development, Wireless, SIP, Product Management, Channel Partners, Product Marketing
Education
St. Francis College 1989 — 1993
Accounting / Finance
St. Petersburg Collision Center, Inc. March 2014 - Present
Tampa International Jet Center June 2012 - March 2014
Sweetbay Supermarket November 2011 - March 2013
Sweetbay Supermarket January 2010 - November 2011
Sweetbay Supermarket March 2007 - January 2010
Dayton Andrews American Collision January 2009 - September 2009
St. Petersburg Collision, Inc. May 2008 - January 2009
Action Fabrication & Truck Equipment, Inc. July 2001 - May 2008
MCI WORLDCOM July 1999 - July 2001
Skills
Customer Service, Vendor Managed Inventory, Vendor Relationships, Administrative..., Multi-line Phone, Customer Engagement, Account Reconciliation, Accounts Payable, Call Centers, Cashiering, Invoicing, Sales, Time Management, Accounting, Budgets, Customer Satisfaction, Human Resources, Sales Management, Outlook, Sales Operations, Training, Team Building, Microsoft Office, Inventory Management
Education
Gibbs Senior High School 1982 — 1986
High School Diploma, Small Business Administration/Management
St. Petersburg College
Attending, Business Administration and Management, General
NDC Data February 2008 - Present
Anchor Appraisal Group January 2003 - February 2007
MCI-WorldCom December 1999 - January 2003
Skills
Customer Service, Microsoft Word, Account Management, Microsoft Office, Microsoft Excel, Public Speaking, Inventory Management, Sales, Budgets, Training, Team Building, Team Leadership, Real Estate, Process Improvement, Leadership
Education
Allied Schools 2003 — 2004
Appraisal Certification
San Jose State University 1977 — 1983
Bachelor of Arts
Adobe June 2015 - Present
The Intersect Group August 2014 - May 2015
Interstate Batteries April 2013 - August 2014
Credera June 2010 - April 2013
Gulfstream Interior Wood Shutters January 2005 - February 2010
Kingsley Internet Solutions February 2002 - December 2004
MCI WorldCom February 2000 - February 2002
Oracle February 1998 - February 2000
Coopers & Lybrand Consulting June 1997 - February 1998
MCI/Avantel 1995 - 1997
Skills
Business Intelligence, Management, Project Management, IT Strategy, Microsoft SQL Server, Forecasting, Analytics, Integration, Business Strategy, Data Warehousing, Leadership, Agile Methodologies, Data Modeling, Business Analysis, MicroStrategy Reporting, Database Design, Requirements Analysis, SQL, Enterprise Architecture, Visio, Cross-functional Team..., Business Process..., Databases, Requirements Gathering, Oracle, Software Project..., Strategy, Business Process, Golf, Project Planning, Analysis, Change Management, Consulting, CRM, SDLC, Software Development, E-commerce, ERP, Cloud Computing, Enterprise Software, Supply Chain Management, Supply Chain..., Supply Chain Operations, Inventory Analysis, SaaS, Inventory Planning, Cash Flow Forecasting, Inventory Management, Inventory Control
Education
Southern Methodist University 1992 — 1997
BS, Management Science (Operations Research)
Southern Methodist University 1992 — 1997
Bachelor of Science (B.S.), Management Science
Marriott International June 2009 - Present
Marriott International November 2004 - July 2009
Kaiser Permanente IT January 2003 - November 2004
USGS April 2002 - December 2002
TRW April 2001 - February 2002
MCI WorldCom January 1999 - March 2001
Hewlett-Packard February 1996 - January 1999
Dr. B.R.Ambedkar Open University September 1992 - December 1995
Skills
Big Data, Netezza, Informatica, Ab Initio, Cognos, Oracle, Linux, AIX, Unix, Unix Shell Scripting, Bash, Business Intelligence, Data Warehousing, ETL, PL/SQL, Data Modeling, SQL, SDLC, Databases, Enterprise Architecture, Business Analysis, ITIL, SOA, Requirements Analysis, Database Design, Data Integration, Database Administration, Software Development, Integration, Requirements Gathering, Solution Architecture, DB2, Microsoft SQL Server
Education
Strayer University 2005 — 2011
MSIS, Decision Support System Management
University of Mysore 1987 — 1991
B.E, Computer Sciences & Engineering
Southern New Hampshire University Foster Parenting'Self-Employed'January 2010 - May 2015
Property Damage Appraisers June 2006 - 2008
Dave’s Automotive February 2005 - June 2007
MCI WorldCom November 2001 - May 2004
Skills
Microsoft Office, Customer Service, Public Speaking, Research, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Teaching, Social Media
Education
Morgan Community College 2012 — 2014
Associate’s Degree, 4.0
Southern New Hampshire University 2012 — 2014
Bachelor’s Degree, Psychology, 3.9
University of Phoenix
Bachelor’s Degree, Business Administration and Management, General, 4.0
ARC July 2015 - Present
Navy Federal Credit Union November 2012 - October 2014
Actix September 2011 - July 2012
Openet July 2009 - July 2011
Sprint Nextel October 2007 - March 2009
Sprint Nextel September 2005 - September 2007
Nextel September 1999 - August 2005
MCI WorldCom February 1998 - August 1999
MCI Local Service/MCI Metro September 1994 - January 1998
MCI July 1990 - August 1994
Skills
Telecommunications, Wireless, Quality Assurance, Management, Enterprise Software, MBA, LTE, PMP, CDMA, VoIP, Project Management, Professional Services, GSM, IP, Switches, SDLC, Program Management, Networking, Integration, SS7, Data Center, WiMAX, Vendor Management, Software Project...
Education
Southern Methodist University - Cox School of Business 1994 — 1997
MBA, Business
University of Illinois at Urbana-Champaign 1985 — 1990
B.S., Electrical Engineering
Molina Healthcare September 2013 - Present
Xerox August 2008 - August 2013
ACS September 2004 - July 2008
ACS March 2003 - September 2004
EDS July 2001 - March 2003
EDS February 2000 - July 2001
MCI WorldCom September 1998 - January 2000
MCI February 1996 - January 2000
Digital Equipment Corporation January 1995 - February 1996
Mentor Polymer Technologies May 1993 - June 1994
Skills
Medicaid, HIPAA, Healthcare, Healthcare Information..., Project Management, Vendor Management, Requirements Gathering, Process Improvement, Business Analysis, Team Building, Software Documentation, Business Process..., Data Analysis, Training, Business Process, Call Centers, Quality Assurance, SDLC, SharePoint, Program Management, Requirements Analysis, Integration, Business Requirements, PMP, Visio, PMO, Disaster Recovery, Technical Support, Systems Analysis, Software Project..., IT Management
Education
University of North Texas 1986 — 1990
B.S., Biology
Stephen F. Austin State University 1985 — 1986
Biology, General
K and E Marketing December 2010 - Present
PAC Energy Savings Solutions January 2009 - Present
Skylarhaley February 2005 - December 2008
GERSON companies 2000 - 2005
Owner Comar Sales January 1989 - February 2003
MCI WORLDCOM 1992 - 1993
Skills
Product Development, Food, Food Industry, Sales Management, Retail, New Business Development, Business Strategy, Start-ups, Strategic Planning, Brand Development, Customer Service, Email Marketing, Business Planning, Business Development, B2B, Competitive Analysis, Lead Generation, Marketing, Management, Sales, CRM, Leadership, Merchandising, Advertising, Budgets, Entrepreneurship, Program Management, Marketing Strategy, Strategy, Sales Operations, Product Marketing, Market Planning, Team Building, Executive Management, Strategic Partnerships
Education
San Diego State University-California State University 1985 — 1988
BS, Marketing and Mangement
Sprint July 2008 - Present
Sprint January 2003 - June 2008
MCI Worldcom 1992 - 2002
Memotec June 1987 - June 1992
ADP June 1985 - June 1987
Skills
MPLS, Wireless, Unified Communications, Solution Selling, Managed Services, Management, Selling, Cloud Computing, Strategic Partnerships, Business Planning, Customer Retention, Sales Operations, B2B, VoIP, Telecommunications, Direct Sales, Strategy, CRM, Sales, Sales Process, Salesforce.com, Networking, Co-location, SaaS, Mobile Devices, Channel Partners, Professional Services, M2M
Education
Seton Hall University 1975 — 1979
BA, Communications
Germantown United Community Development Corporation February 2014 - Present
AC Trackman Consulting October 2011 - Present
Verizon Business January 2010 - October 2011
Verizon January 2008 - December 2009
Verizon Business June 2007 - December 2008
Verizon Business January 2006 - July 2006
MCI November 2002 - December 2005
MCI WorldCom September 1998 - October 2002
MCI March 1993 - August 1998
Skills
Microsoft Office Xp, Seibel CRM software, WebEx, Microsoft Net Meeting, Engage Email marketing..., Program Management, Strategic Planning, Training Skills, Social Media, Writing Skills, Public Speaking, Mentoring, Trade Shows, Email Marketing, Training, Siebel, Marketing Communications, Sales, Strategic Partnerships, Public Relations, Marketing, Selling, Event Planning, Sales Process, Strategic Communications, Sales Operations, Management, Strategy, Community Development, Non-profit Leadership, B2B, Fundraising, Market Research, Business Development
Education
Temple University 1976 — 1980
Bachelor of Arts, Communications
Futrend Technology Inc. April 2012 - Present
Technica Corporation July 2006 - June 2011
ARTEL Inc March 2001 - July 2006
MCI WorldCom March 1998 - March 2001
MFS International April 1996 - February 1998
MCI Corporation April 1993 - April 1996
Skills
Program Management, Government, Account Management, Employee Relations, DoD, Contract Negotiation, Professional Services, Cross-functional Team..., Vendor Management, Security, Leadership, Integration, Business Development, Management, Information Assurance, Healthcare Information..., Team Leadership, Networking, PMP, Project Management, Telecommunications, Data Center, Operations Management, Process Improvement, Proposal Writing, Project Planning, Testing, CRM, Strategy, Business Process, Government Contracting, Quality Assurance, PMO, Network Security, Training, Agile Methodologies, Software Development, Troubleshooting, Requirements Analysis, Security Clearance, System Administration, SDLC, Software Documentation, Visio, Business Process..., Strategic Planning, Enterprise Architecture, Information Technology, Analysis, Resource Management
Education
SUNY Polytechnic Institute 1987 — 1991
Bachelor’s Degree, Telecommunications Management
GRM Document Management - Contractor June 2013 - Present
Sprint September 2006 - September 2008
Sprint Nextel December 2005 - September 2006
MCI Worldcom February 1999 - June 2005
Skills
Telecommunications, Switches, Networking, CDMA, T1, Management, Optical Fiber, DWDM, Managed Services, Software Installation, LAN-WAN, Computer Network..., Network Engineering, DS3, Wireless, Telephony, Troubleshooting, Network Design, MPLS, DMS-250, Team Leadership, Teaching, Quick Grasping, Note Taking, Nortel DMS, Data Entry, Job Scanning, Kofax, Netcool, Procomm Plus, Firebird, LTE, Canon
Education
TESST College of Technology-Beltsville 1997 — 1999
Certificate, Computers, Electronics and Telecommunications
Suitland High School 1991 — 1995
Accounting, 3.0
Bit By Bit September 2005 - Present
MCI-WorldCom 1996 - 2004
Skills
Managed Services, SaaS, Virtualization, Cloud Computing, Citrix, Solution Selling, Account Management, Data Center, Disaster Recovery, VoIP, New Business Development, Security, Business Development, Marketing Strategy, Co-location, Network Security, Team Building, Cisco Technologies, Networking, Enterprise Software, VMware, Management, Information Technology, Hardware, HP, Outsourcing
Education
SUNY Brockport 1981 — 1985
BA, Communication Studies
Trumansburg High School 1977 — 1981
Regents Diploma, General Academics
CTC myCFO 2003 - Present
3Com January 2000 - March 2002
MCI Worldcom January 1997 - January 2000
Skills
HTML, SharePoint, CRM, Project Management, Software Development, SSIS, SSRS, SQL, Microsoft CRM, Risk Management, Virtualization
Education
Southern Oregon University 1992 — 1996
BA, Computer Information Science
Verizon Wireless July 2009 - Present
Alltel Wireless February 2004 - June 2009
Microsoft Corporation 2002 - 2004
GE Power Systems 2000 - 2002
MCI Worldcom 1994 - 2000
Skills
Telecommunications, Forecasting, Wireless, Call Center, Project Management, Outlook, Visio, Customer Service, Contract Negotiation, Process Improvement, Microsoft Excel, Cognos, PeopleSoft, Operating Budgets, Call Centers, Account Management, Product Management, Business Analysis, Direct Sales, Vendor Management, Customer Satisfaction, Software Documentation
Education
University of South Carolina Upstate 1994 — 1997
BS, Business Administration
San Jacinto College 1990 — 1993
AA, Accounting
NetApp August 2013 - Present
EMC November 2010 - August 2013
Mid-Continent Group April 2007 - November 2010
KCS Energy April 2000 - September 2006
MCI-WorldCom 1998 - 2000
US Army 1993 - 1997
Skills
Business Continuity, Disaster Recovery, Virtualization, HP, IT Management, Storage Area Networks, Storage, IT Strategy, SAN, Cloud Computing, VMware, VMware Infrastructure, NAS, Data Center, Networking, IT Operations, Windows Server, Security, Enterprise Architecture, Active Directory, Information Technology, Cisco Technologies, Microsoft Exchange, Presentations, SharePoint, Servers, VMware ESX, High Availability, Microsoft Technologies, Technical Recruiting, Presentation Coaching, Presenter, Citrix, Presentation Development, Sales Presentations, EMC Storage, Project Management, Public Speaking, vSphere, Server Architecture, Technical Presentations, Network Architecture, Enterprise Software, Solution Architecture, Integration, Big Data, Firewalls, Network Security, SaaS, Agile Methodologies
Education
Temple University 1988 — 1991
BA, Anthropology
Tennessee Temple University 1987 — 1991
BA, Anthropology
US Army Military Intelligence School
Marken April 2015 - Present
Marken July 2011 - Present
Flash Global Logistics INC August 2005 - March 2010
Flash Global Logisitics LLC August 2004 - August 2005
Flash Global Logistics LLC January 2003 - August 2004
Flash Global Logistics LLC January 2001 - January 2003
MCI WorldCom January 1999 - January 2001
Skills
Warehousing, Supply Chain, Logistics, Process Improvement, 3PL, Supply Chain Management, Reverse Logistics, Procurement, Program Management, Inventory Management, Account Management, Logistics Management, Contract Negotiation, Continuous Improvement, Inventory Control, Transportation, Operations Management, Cross-functional Team..., Strategic Planning, Transportation..., Management, International Logistics, Warehouse Management, Air Freight, Operational Excellence, Freight Forwarding, Team Building, Vendor Management, Strategic Sourcing, Business Process..., Change Management, Call Centers, Performance Metrics, Customer Satisfaction, Leadership, Supply Chain..., Freight, Business Development, P&L Management, Shipping, Project Management
Education
State University of New York at New Paltz 1990 — 1994
Bachelors, Music Education
Crystal Technologies Group March 2010 - Present
Sprint Nextel February 2003 - January 2010
MCI Worldcom 1995 - 2003
Skills
Telecommunications, Vendor Management, Solution Selling, Managed Services, Unified Communications, VoIP, Sales, Account Management, Professional Services, Cloud Computing, Strategic Partnerships, MPLS, Wireless, Management, IP, Sales Management, Sales Operations, SIP Trunking Services, TEM Services, Co-location, Process Improvement, Direct Sales, Sales Process, Call Centers, Enterprise Software, Salesforce.com, Telephony, SaaS, Contract Negotiation, Business Development
Education
Shippensburg University of Pennsylvania 1978 — 1982
B.S., Marketing
Marple Newtown High School 1975 — 1978
Tillster, Inc. October 2012 - Present
Unbounded Solutions, Inc. 2011 - 2012
Department of Commerce 2009 - 2010
Wayne Manor Homes, Inc. 2002 - 2009
Brokat Corporation 2000 - 2001
IMS Health Strategic Technologies 1999 - 2000
MCI WorldCom 1995 - 1999
Skills
Product Management, Project Management, MS Project, Software Project..., SDLC, PMP, Cross-functional Team..., Management, Leadership, Business Analysis, Software Documentation, Program Management, Telecommunications, Analysis, Software Development, Product Development, Vendor Management, Mobile Devices, Budgets, Process Improvement, Requirements Analysis, Microsoft Project, Agile Methodologies, Human Resources, Sales, Marketing Strategy, Customer Satisfaction, Quality Assurance, Project Portfolio...
Education
Texas A&M University
Bachelor of Science (BS), Electrical and Electronics Engineering
The University of Texas at Arlington
Master of Science (MS), Electrical and Electronics Engineering
Select Spectrum August 2010 - Present
Cirpass LLC January 2009 - 2014
Sprint Nextel July 2004 - December 2008
Ciena 2001 - 2002
Broadband Office 2000 - 2001
MCI WorldCom December 1986 - February 2000
Skills
Telecommunications, Spectrum, Consulting, Wireless, Mobile Devices, Backhaul, 4G, Wireless Broadband, Broadband, Business Strategy, WiMAX, VoIP, Cellular Communications, Microwave, Strategy, Mergers & Acquisitions, Mobile Communications, Mobile Technology, WiFi, LTE, RF, CDMA, Wireless Networking, UMTS, Satellite Communications, Executive Management, GSM, System Deployment, Strategic Partnerships, Fiber Optics
Education
Stanford University 1981 — 1982
MS, Engineering Economic Systems
University of California, Davis 1976 — 1980
BS, Mechanical Engineering
Avery Dennison November 2013 - Present
Avery Dennison - Packaging & Label Materials February 2010 - November 2013
True Solutions Inc. January 2008 - April 2009
Cadbury Schweppes April 2007 - January 2008
BooKoo Beverages March 2002 - March 2007
Metromedia Fiber Network, dba PAIX.net October 2000 - March 2002
MCI WorldCom August 1999 - October 2000
Equivest Financial, dba Avenue Plaza Resort August 1993 - August 1999
Kosmos Group International, dba Avenue Plaza Resort August 1992 - August 1993
Skills
Customer Insight, Advertising, Selling, Management, Brand Architecture, Brand Management, Strategy, Product Development, Strategic Planning, Pricing, Leadership, Business Development, Retail, New Business Development, Sales Management, Marketing Strategy, Competitive Analysis, Packaging, Cross-functional Team..., Online Marketing, P&L Management, Customer Satisfaction, Market Research, Sales Operations, Marketing, Lead Generation, Market Planning, Sales, Key Account Management, FMCG, Consumer Products, Account Management
Education
Southeastern Louisiana University
BA
Northrop Grumman June 2006 - Present
MCI WorldCom December 2000 - April 2003
Education
Strayer University 2000 — 2006
Masters, Business Administration
Global Payments November 2012 - Present
MCI Worldcom March 1999 - June 2002
Skills
Credit Cards, Banking, Relationship Management, Payments, Account Management, Credit, Sales, Sales Management, Business Analysis, New Business Development, Customer Service, Salesforce.com
Education
Strayer University 2010 — 2016
Bachelor's degree, Still Reaching My Goal
Western High School, Baltimore,MD 1994 — 1998
High School Diploma, Finance, General
Cox Communications 2014 - Present
FiberLight, LLC 2009 - 2014
SunGard Availability Services 2006 - 2009
AT&T Local Services 2001 - 2006
MCI WorldCom 2000 - 2001
Lucent Technologies 1998 - 2000
Skills
Carrier Ethernet, Metro Ethernet, Ethernet, MPLS, IP, Network Design, DWDM, SDH, Telecommunications, VoIP, Fiber Optics, Wireless, Computer Network..., Managed Services, Staff Development, Product Development, T1, WAN, Network Engineering, Switches, Routers, Networking, Broadband, Cisco Technologies, Juniper, Troubleshooting, Disaster Recovery, Cisco IOS, System Deployment, Cisco Routers, Cellular Communications, LAN-WAN, ISDN, DS3, Network Architecture, Telecommunications..., Unified Communications, SIP, BGP, Provisioning, Frame Relay, DSL, Optical Fiber, Telephony, SIP Trunking, Co-location, Data Center, Backhaul
Education
Stevens Institute of Technology 2010 — 2012
Master of Science, Telecommunications Management
DeVry University 1997 — 2000
Bachelor of Science, Telecommunications Management
Health Information Technology March 2014 - Present
Hybrid Healthcare IT; Total EHR March 2013 - March 2014
Vino's Fine Wine and Spirits, Inc. December 2009 - June 2012
Top Shelf Car Wash, Inc. October 2004 - July 2011
MCI WorldCom September 2001 - May 2002
Boeing Aerospace Operations May 1996 - September 2000
Skills
Healthcare Information..., EHR, CPSI, ADT, RIS, PACS, CPOE, Workflow Management, Process Improvement, Procedure Review, Policy Writing, Project Engineering, AutoCAD, Structural Analysis, Metal Fabrication, Assembly Processes, Public Speaking, Written & Oral..., Training, Management, Project Management, HL7, Healthcare, ClinDoc, Healthcare Consulting, EMR, Healthcare Industry, Health Information..., HIPAA, HIT, Medical Technology, Epic Systems, Software Documentation, Hospitals, Troubleshooting, Software Implementation, Practice Management, Documentations, Health Information..., Ambulatory Care, Event Planning, Event Management, Data Analytics, ASAP, ICD-10, Quality Assurance, Ambulatory, Informatics, GoLive, Consulting
Education
Southern Polytechnic State University 2012 — 2013
Certification, Health Information Technology
Southern Polytechnic State University
Certification, Healthcare Information Technology Project Management (PMP)
University of Oklahoma
Mechanical Engineering
Riverwood High School
Randstad Work Solutions October 2012 - Present
Service Master October 2010 - August 2012
MCI Worldcom May 1992 - August 2002
Skills
Process Scheduler, Microsoft Excel, Microsoft Word, Fire Management, Leadership, Time Management, Employee Relations, Performance Management, Operations Management, Sales, Account Management, Interviews, Coaching, Payroll, Employee Training, Customer Satisfaction, Data Entry, Social Networking
Education
Tennessee State University 1985 — 1991
Speech Communitcation and Theatre
Wells Fargo June 2012 - Present
Wells Fargo January 2011 - June 2012
Wells Fargo January 2011 - June 2012
Wachovia, A Wells Fargo Company August 2009 - December 2010
Wachovia Bank December 2000 - August 2009
Parks Consulting May 2000 - December 2000
MCI WorldCom 1999 - 2000
Oracle 1998 - 1999
GTE Government Systems 1993 - 1998
ANSER 1988 - 1993
Skills
Process Improvement, Analysis, Management, Project Management
Education
Strayer University-Maryland 2006 — 2010
Master's, Public Administration
The George Washington University - School of Business
Masters Certificate, Project Management
Strayer University
BS, Business, Accounting
Acronis March 2015 - Present
Verizon Terremark April 2012 - March 2015
Verizon Enterprise Solutions November 2004 - April 2012
GE Transportation Systems – Advanced Communications Systems 2003 - 2004
GiantLoop Network 2001 - 2003
MCI WorldCom 1999 - 2001
Nalco Chemical Company 1998 - 1999
Schlumberger Wireline & Testing 1996 - 1998
Skills
VoIP, Solution Selling, Telecommunications, Ethernet, Cloud Computing, IP, SaaS, Salesforce.com, Professional Services, Wireless, SIP, Enterprise Software
Education
Syracuse University 1992 — 1996
Bachelor of Science (B.S.), Civil Engineering
Verizon Enterprise Solutions November 2014 - Present
Verizon Business September 2009 - October 2014
Verizon Business October 2004 - August 2009
MCI Worldcom February 2001 - October 2004
MCI January 1999 - February 2001
MCI June 1998 - February 1999
Skills
Network Design, Customer Relations, Unified Communications, Business Strategy, Telecommunications, VoIP, Enterprise Architecture, Solution Architecture, ITIL, Cisco, Frame Relay, Disaster Recovery, IT Strategy, TCP/IP, IP, WAN, Ethernet, Access, Security, Data Center, Integration, Cloud Computing, Requirements Analysis, Cisco Technologies, Professional Services, LAN-WAN, CRM, Network Security, Virtualization, MPLS, Enterprise Software, Telephony, Managed Services, Customer Service, Network Architecture, Solution Selling, SaaS, Vendor Management, Outsourcing, Networking, Strategy, Firewalls, Wireless, Network Engineering, VPN, Pre-sales, SIP, Process Improvement, System Deployment, Routing
Education
State University of New York College at Oswego 1994 — 1998
BS, Physics, Mathematics, Cum Laude
CorpImages.Net, LLC August 1999 - Present
Freelancer January 1991 - Present
The World Bank 2008 - 2008
MCI WorldCom July 1996 - February 1999
Univision October 1990 - September 1993
Skills
PHP, MySQL, Web Design, ColdFusion, ASP, Web Development, Public Relations, News Writing, Broadcast Journalism, Broadcast Television, JavaScript, Broadcast, Marketing Strategy, Google Analytics, SEO, Journalism, New Media, Video Production, Marketing, Start-ups, Digital Media, Spanish, Online Marketing, Television, Advertising, E-commerce
Education
Johns Hopkins SAIS 1993 — 1996
MA, International Economics
Scuola di Direzione Aziendale dell'Università Luigi Bocconi 1994 — 1995
MBA, IT Systems
Stanford University 1986 — 1990
BA, International Relations
Adia - The Gift of Caring January 2015 - Present
Chanel Cosmetics – Nordstrom Fashion Island July 2011 - Present
University of Phoenix April 2008 - March 2010
MCKNIGHT ULTIMATE INTERIOR PAINTING October 2004 - April 2008
Lancome Cosmetics January 2002 - January 2008
NYS March 2003 - July 2004
MCI-WORLDCOM October 2002 - April 2003
LANCOME COSMETICS January 1997 - January 2002
Skills
Professional Make Up..., Professional Interior..., Math Tutor, Multi-Cultural Team..., Spanish-English, Team-oriented, Business Relationship..., Cold Calling, Event Planning, Admissions Counseling, Student Counseling, Opera, Vocal Instruction, Telemarketing, Account Management, Business Planning, Inventory Management, Inventory Control, Visual Merchandising, Adult Education, Employee Training, Marketing, Academic Advising, Sales, Higher Education, Campus, Team Building, Retail, Admissions, Customer Service, Courses, Student Development, Retaining Customers, Distance Learning, Enrollment Management, Coaching, Leadership, Management, Customer Retention, Public Speaking
Education
Unversity of Phoenix 2009 — 2011
Master of Education (M.Ed.), Secondary Education and Teaching, 3.9
MAED/Secondary University of Phoenix
Bachelor of Arts; SFSU, Developmental Psychology
SFSU 1991 — 1995
Bachelor of Arts (B.A.), Developmental and Child Psychology, 3.8
MEDIAWERKZ Multimedia Group December 2002 - March 2009
MCI WORLDCOM September 2000 - December 2002
MCI September 2000 - March 2001
Education
Tennessee Technological University - College of Business Administration 2004 — 2006
Bachelors, Commerical Design and Commputer Based Graphics
The University of Memphis 2002 — 2004
Associates, Marketing & Advertising
ACI Worldwide August 2014 - Present
Fundtech Corporation April 2010 - July 2014
SWIFT Pan-Americas, Inc June 2007 - January 2010
SWIFT Pan-Americas, Inc June 2005 - May 2007
SWIFT Pan-Americas, Inc September 2002 - May 2005
MCI-WorldCom June 2000 - August 2002
Skills
Banking, Product Management, SWIFT payments, Payments, Relationship Management, Payment Systems, Account Management, Business Strategy, Vendor Management, Business Development, Telecommunications, CRM, Electronic Payments, Treasury Management, SEPA, Mobile Payments, Back Office, Cash Management, Process Improvement, Pre-sales, Management, Financial Services, Training, New Business Development, Forecasting, Sales Operations, Leadership, Professional Services, Executive Management, Strategy, Product Development, Project Management, SWIFT Payments
Education
Solvay Brussels School 2007 — 2008
Stevens Institute of Technology 2001 — 2004
Masters
Stevens Institute of Technology 1995 — 2000
Bachelor
Fairfax County Government July 2007 - Present
Intel March 2006 - April 2007
El Pomar 2001 - 2005
Bib Brothers Big Sisters 1999 - 2005
Gill Foundation 2002 - 2003
Southern Colorado AIDS Project 1998 - 2003
MCI Worldcom 1998 - 2002
Skills
Multilingual, Non-profit..., Nonprofits, Program Management, Non-profits, Purchasing, Fundraising, Grants, Management, Public Speaking
Education
Seattle University 1996 — 1998
Masters, Public Administration
University of Northern Colorado 1981 — 1986
Bachelors, Business, Spanish
Widefield High School 1978 — 1981
Diploma, General
Dominion August 2015 - Present
Dominion 2001 - August 2015
MCI Worldcom 2000 - 2001
US Army 1996 - 2000
Skills
Switches, SDH, Microwave, Troubleshooting, RF, Telecommunications, Testing, Optical Fiber, Spectrum Analyzer, Software Installation, T1, DWDM, Hardware, Frame Relay, Electronics, Satellite Communications, Telecommunications..., ISDN, Broadband, Ethernet, Network Design, TCP/IP, Wireless, Fiber Optics, Network Architecture, Transmission, VoIP, Test Equipment, Routers, Wireless Networking, IP, Network Administration, Network Engineering, CCNA, MPLS, Computer Network..., Firewalls, Maintenance & Repair, Cabling, Data Center, WAN, VPN, LAN-WAN, Cisco Routers, ATM networks, Operating Systems, IT Operations, Fiber Optic Networks, TDM, System Deployment
Education
Strayer University (VA) 2007 — 2010
Associate of Arts (A.A.), Information Systems
Federal Express August 2014 - Present
Winchester Ammunition \ Olin Corporation October 2013 - August 2014
Federal Express June 2012 - April 2013
ATMGurus\Triton Systems of Delaware July 2006 - November 2011
Menlo Worldwide Logistics November 2001 - July 2006
MCI WorldCom November 1999 - September 2001
Skills
Network Administration, Windows Server, Active Directory, Windows, Troubleshooting, VMware, Process Improvement, Disaster Recovery, Cisco Call Manager, Servers, Microsoft Exchange, Routers, Security, Switches, Networking, Cisco Technologies
Education
Southwest Tennessee Community College 2010 — 2012
Pending: Associate's Degree, Information Technology with Networking Technologies Concentration
K12 August 2011 - Present
Fannie Mae September 2010 - May 2011
Verizon Business January 2009 - September 2010
CSC Consulting January 2004 - January 2009
AOL January 2004 - December 2008
Vyant Technologies May 2002 - December 2003
MCI-WorldCom April 1999 - May 2002
Skills
Requirements Management, Analysis, SDLC, Software Quality..., Quality Center, Testing, Requirements Analysis, Agile Methodologies, Test Automation, Test Cases, User Acceptance Testing, Test Management, Regression Testing, Quality Assurance, ClearQuest, Requirements Gathering, Software Project..., Unix, System Testing, QTP, Usability Testing, Release Management, Software Documentation, Oracle, JIRA, Manual Testing, Telecommunications, Project Management, Integration, Test Planning, Agile Project Management, Agile Testing, Business Requirements, Defect Tracking, HP QTP, SQL, Test Strategy, Visio, XML
Education
Strayer University (VA) 2005 — 2006
MS, Management Information System
APTECH, Hyderabad, India
PG Diploma in Advanced Computer Technologies
National Center for Computing Techniques, Hyderabad, India
Diploma in Computer Applications
P D A College of Engineering, Gulbarga University 1984 — 1989
BS, Electronics and Communications
Dante Inc January 2012 - Present
Agilex Technologies January 2011 - October 2012
Dante Consulting May 2004 - February 2011
MCI Worldcom November 1996 - May 2004
Advanced Management Technologies September 1994 - November 1996
WonderMedia Inc. 1996 - 1996
Skills
Agile Methodologies, Agile Project Management, Product Development, SDLC, PMP, Product Management, Program Management, Requirements Analysis, Project Management, Software Project..., CRM, SQL, Cloud Computing, Integration, SOA, Quality Assurance, Management, Enterprise Architecture, Enterprise Software, IT Strategy, Project Portfolio..., Software Development, Strategy, PMO, Business Analysis, Scrum, Vendor Management, Business Intelligence, Solution Architecture, Business Process, Marketing Strategy, Social Skills
Education
Strayer University
MBA, Concentration in Executive Management
Strayer University
BS, Computer Information Systems
The George Washington University
Certificate Degree, Multimedia Development
JPMorgan Chase Bank, NA September 2012 - May 2015
United Communications Systems, Inc. March 2008 - June 2009
CIT Consumer Lending March 2005 - September 2007
Cypress Communications July 2002 - January 2004
MCI WorldCom September 2000 - July 2002
Education
Seattle Pacific University 1982 — 1985
General Dynamics Information Technology August 2012 - Present
Pinnakle Technologies, Inc. February 2012 - August 2012
Verizon Business May 2010 - February 2012
Verizon Business January 2009 - May 2010
Verizon Business January 2005 - January 2009
WorldCom Managed Services November 2004 - January 2005
State of North Carolina November 2002 - September 2003
Global Data Test Center, WorldCom April 1999 - October 2001
MCI WorldCom April 1998 - April 1999
MCI WorldCom September 1997 - April 1998
Skills
VoIP, Managed Services, Telecommunications, SharePoint, Software Documentation, PMP, Vendor Management, ITIL, Pre-sales, MPLS, Program Management, PMO, Data Center, Project Management, IP, Service Delivery, Networking, WAN, Security, Troubleshooting, Business Process, Management, Integration, Unified Communications, Cloud Computing, Disaster Recovery, Cisco Technologies, Telephony, Ethernet, Cross-functional Team..., Wireless, Professional Services, Consulting, LAN-WAN, Team Leadership, IT Management, IT Strategy, Process Improvement, Contract Management, Federal Government..., Solicitation
Education
San Diego State University-California State University 1995 — 1997
Bachelor's degree, Applied Mathematics
Virginia Polytechnic Institute and State University
Applied Mathematics
Cigna-HealthSpring October 2014 - Present
PESG April 2014 - Present
HSN August 2012 - February 2014
Active Network January 2008 - June 2012
Automated License Systems August 2004 - December 2008
Automated License Systems August 2004 - December 2008
2004-June 2004 Dell Inc January 2004 - August 2004
2003-2004 Absolute Wireless May 2003 - January 2004
MCI-WorldCom January 1999 - January 2002
Burger King January 1995 - January 1999
Skills
Solution Selling, Adobe Acrobat, Customer Service, Staff Development, Change Management, Employee Relations, Technical Writing, Project Management, Troubleshooting, Team Building, Strategic Planning, Training, Software Documentation, Microsoft Office, Quality Assurance, Call Centers, Employee Training, Windows 7, Technical Support, Sales, Process Improvement, Leadership, PowerPoint, Visio, Team Leadership, Retail, Outlook, Microsoft Word, Public Speaking, E-Learning, Public Relations, Teamwork, Editing, Microsoft Excel, Management
Education
American Public University System 2013 — 2016
ENGLISH, English Education with Curriculum Development emphasis
University of Phoenix 2012 — 2015
English
Tennessee State University 1988 — 1992
Music Teacher Education
Tennessee State University 1988 — 2000
Music Education
Glenbard West High School 1984 — 1988
Diploma, General Education; Music and Business
Grayson Collin Communication March 2014 - Present
BlackBerry March 2012 - September 2013
Research In Motion February 2009 - March 2012
BlackBerry January 2005 - March 2009
Ericsson September 1999 - December 2004
MCI WorldCom August 1989 - August 1999
Skills
Customer Service, Customer Satisfaction, Customer Experience, Personnel Management, Performance Improvement, Customer Retention, VoIP, Telecommunications, Wireless, Mobile Technology, Mobile Devices, Cisco Technologies, Enterprise Mobility, Unified Communications, Telephony, IP, Blackberry, Cisco Call Manager, Fixed Mobile Convergence, Solution Selling, Integration, Managed Services, MPLS, Mobile Communications, Enterprise Software, SIP, TCP/IP, IVR, Avaya, Cloud Computing, Mobile Applications, Mobile Device Management, Mobile Data Management
Education
Tarrant County College 1971 — 2003
None, Business Administration and Management, General, 3.7
Bentley Mills 2013 - Present
Beautiful Kitchens May 2011 - October 2013
SKD Studios June 2010 - April 2011
KD Designs February 2006 - June 2008
MCI-Worldcom December 1998 - July 1999
Qwest Communications Corp August 1998 - December 1998
CIBER March 1998 - August 1998
Skills
Countertops, Interior Architecture, Cabinetry, Bathrooms, Tiles, Project Management, Contract Negotiation, Document Review, Design Review, Software Project..., Vendor Management, CAD, Sales, Program Management, New Business Development, Customer Service, Leadership, Marketing, Construction, Interior Design, Renovation, Residential Homes, Strategy
Education
Southern Methodist University 1988 — 1991
Business Administration and Management, General
NKBA
Design and Visual Communications, General
Computer Talk September 2012 - Present
Canadian Tire June 2011 - September 2012
Bell Canada, Bell Business Markets July 2006 - May 2011
Bell Canada, Enterprise January 2003 - June 2006
Bell Nexxia November 2001 - January 2003
Itemus Inc January 2000 - June 2001
MCI Worldcom January 1998 - January 2000
UUNET (MCI Worldcom) January 1996 - January 1998
ACC Long Distance May 1993 - January 1996
Skills
PMP, Project Management, Data Analysis, PMO, Telecommunications, Leadership, Analysis, Vendor Management, Program Management, Management, Business Analysis, Cross-functional Team..., Integration, Business Process..., Strategy, Resource Management, Business Transformation, Six Sigma, Change Management, Forecasting, Product Management, Account Management, CRM, Relationship Management, Business Process, Time Management, MS Project, Customer Satisfaction, Software Project..., Business Intelligence, Requirements Analysis, Visio, Analytics, Strategic Planning, Business Strategy, Team Building, Customer Service, Project Planning, Software Documentation, Finance, Business Development, SharePoint, Process Improvement, Requirements Gathering, Negotiation, Risk Management, Management Consulting, Governance, ITIL v3 Foundations...
Education
Sheridan College 1992 — 1993
Post Graduate Diploma; Others, Telecommunications Management
University of Waterloo 1987 — 1991
Bachelor of Arts, History
Renfrew Collegiate 1982 — 1987
PGi January 2013 - Present
Verizon Business August 2007 - August 2012
VErgo Enterprises, Inc. March 2005 - August 2007
MCI - WorldCom March 2003 - March 2005
MCI - WorldCom January 2001 - March 2003
MCI Corporation 2000 - 2001
CompUSA 1997 - 1999
Skills
Direct Sales, Unified Communications, Enterprise Collaboration, Managed Services, Cloud Computing, Solution Selling, Collaboration Solutions, Contract Negotiations, Strategic Partnerships, SharePoint, WebEx, Microsoft Office, Live Meeting, Hosted Services, MPLS, Video Conferencing, VoIP, Collocation, Salesforce.com, Problem Solving, Project Management, ITIL Certified, Lync, Enterprise Mobility, Value Selling, Strategic Communications, Business Analysis, Competitive Analysis, Proposal Support, Federal Government, State Government, Financial Analysis, Higher Education, Public Sector, Account Management, Co-location, Contract Negotiation, Audio Conferencing, Selling, CRM, SaaS, Sales Process, Telecommunications, Enterprise Software
Education
Stony Brook University
Bachelors, Economics
Suffolk County Community College
Associate, Business Administration
Nexgen Information Services, Inc February 2009 - August 2010
AT&T December 2004 - February 2009
AT&T Local Network Services June 2001 - March 2002
Williams Communications February 2000 - June 2001
Mci-Worldcom July 1996 - February 2000
Skills
Cisco Technologies, Networking, TCP/IP, Windows Server, DNS, IP, Troubleshooting, Routers, VPN, Switches, LAN-WAN, DHCP, Network Security
Education
Southwestern Illinois College 2009 — 2011
Business, Business/Marketing
MCI-Worldcom 1999 — 2000
Technical/IP, Networking, Telecommunications
SouthEastern Illinois College 1991 — 1992
Business, Business/Marketing
Future Planning Advisors April 2015 - Present
Fresh Start Science June 2012 - April 2015
Aflac September 2010 - December 2010
Optelecom-NKF October 2007 - June 2010
American Laser Centers 2005 - 2007
MCI WORLDCOM 1999 - 2003
Canon of VA 1987 - 1999
Skills
Customer Service, Marketing, Sales, Sales Management, System Design, Security, Management, Strategic Planning, Telecommunications, Business Analysis, Business Development, Product Management, Inventory Management, Manufacturing, Training
Education
Strayer University 2013 — 2015
Master of Business Administration (MBA), Finance and Financial Management Services
Strayer University (DC) 2010 — 2012
BBA, Business Administration and Management, General, 3.8
William & Mary Satellite College 1999 — 1999
Cell Manufacturing / Leadership Training
Commonwealth College 1988 — 1989
no, Computer and technical courses
Cox Media Group July 2013 - Present
AT&T Advertising Solutions / YP Holdings LLC November 2007 - June 2013
JESCO June 2005 - November 2007
MCI Worldcom July 1997 - January 2003
Skills
Proven Sales Manager, Champion of Change, Sales Driver, Build Strong..., SEO, SEM, Online Advertising, Marketing, Account Management, Advertising, Mobile Marketing, New Business Development, Lead Generation, Display Advertising, PPC, Search Advertising, Cold Calling, Google Adwords, Sales Presentations, Local Search, Social Media Marketing, Mobile Advertising, Google Analytics, Web Marketing, Online Reputation..., Marketing Management, Customer Acquisition, Yahoo Search Marketing, Digital Marketing, Email Marketing, Salesforce.com, Customer Retention, Behavioral Targeting, Direct Sales, Digital Media, Direct Mail, Online Lead Generation, Call Centers, CRM, Social Marketing, Website Development, Social Networking, Brand Awareness, Build Strong..., Advertising Sales, Sales, Sales Operations, Online Marketing, Sales Management, Change Management
Education
Sierra College 1994 — 1996
Yellow Cheetah, LLC October 2011 - Present
Edioma 2009 - 2010
Edioma 2009 - 2010
Edioma 2009 - 2010
N2View, Inc November 2001 - 2008
NSIDE Magazine 2004 - 2007
ConnectSouth February 2000 - March 2001
MCI WorldCom September 1994 - January 2000
Skills
Marketing Strategy, Entrepreneurship, E-commerce, SEO, Sales, Start-ups, Strategic Partnerships, Social Media Marketing, Business Strategy, Business Development, New Business Development, Strategic Planning, Social Media, Online Advertising, Marketing, Digital Marketing, Product Management, Training, Sales Operations, Selling, Management, Online Marketing, Email Marketing, Strategy, Lead Generation, Social Networking, Web Design, Salesforce.com, Product Marketing, Market Analysis, Advertising, Marketing Communications, Brand Development, B2B, Leadership, Triathlon, Running, Baseball
Education
St. Edward's University 1995 — 1999
B.B.A, Business Management
Instituto Universitario NuevasProfesiones 1988 — 1992
Computer Sciense, Business Administration and Management, General
Van Ru Credit Corporation July 2011 - Present
Van Ru Credit Corporation April 2010 - July 2011
Van Ru Credit Corporation April 2005 - March 2010
Van Ru Credit Corporation December 2003 - March 2005
MCI Worldcom December 1996 - April 2001
Skills
Call Center, Supervisory Experience, Loss Mitigation, Credit Cards, Skip Tracing, Credit, Supervisory Management, Cross-functional Team..., FDCPA, Loans, Call Centers, Predictive Dialers, Management, Coaching, Invoicing, Process Improvement, Credit Analysis, Student Loans, Hiring, Payments, Accounts Receivable, Assets Recovery, Forecasting, Executive Management, Debt Management, Debt Settlement, Financial Risk, Customer Satisfaction, Credit Risk, Financial Services, Finance, Portfolio Management, Insurance, Relationship Management, Customer Retention, Fraud, Consumer Debt, Repossessions, Consumer Lending, Loan Servicing, Third Party Collections, Mortgage Lending, Bankruptcy, Risk Management, Financial Analysis, Vendor Management, Banking, Analysis, Loan Modifications, Recoveries
Education
St. Petersburg College
@WH February 2015 - Present
Life Wireless January 2013 - July 2014
Global Connection Inc. of America February 2011 - January 2013
All South Restoration 2009 - 2011
InComm 2007 - 2008
InComm 2007 - 2008
MCI Worldcom 2003 - 2005
MCI Worldcom 2000 - 2003
Skills
Management, Sales Operations, Account Management, Sales, Customer Service, Telecommunications, Strategic Partnerships, Strategy, Call Centers, Marketing Strategy, Product Marketing, Merchandising, Salesforce.com, Start-ups, Product Management, Strategic Planning
Education
State University of New York College at Plattsburgh 1985 — 1990
B.S., Political Science
Verizon Telecom July 2009 - March 2014
Verizon June 2009 - July 2009
Verizon Global Network Solutions February 2009 - June 2009
Verizon Global Network Solutions February 2003 - June 2009
Verizon Global Network Solutions March 2000 - February 2003
MCI Worldcom July 1999 - March 2000
Skills
Digital Forensics, Wireshark, EnCase, Information Security, LAN-WAN, Linux, Backtrack, TCP/IP, Ethical Hacking, Cellebrite, Information Security..., Security, Switches, Routers, VPN, Network Design, Telecommunications, Troubleshooting, Networking, Firewalls, Cisco Technologies, Network Security, Bilingual, Data Center, VoIP, Servers, Mobile Forensics
Education
Computer Learning Center
Associate of Arts and Sciences (A.A.S.), Computer Electronics Technology
Strayer University
Bachelor of Applied Science (B.A.Sc.), Information Technology/Internetworking Technology
University of Maryland University College
Bachelor's degree, Computer Networks and Security
University of Maryland University College
Certificate of Workplace Spanish, Spanish Language and Literature
US Railroad Retirement Board August 2013 - Present
US Railroad Retirement Board October 2010 - August 2013
Mosaic Sales Solutions January 2010 - September 2010
Qwest Communications June 2009 - January 2010
Sprint Nextel 2002 - 2009
MCI Worldcom 1999 - 2002
Intermedia 2000 - 2001
Nextlink Communications 1998 - 1999
Skills
Telecommunications, Consumer Electronics, Sales Management, Customer Relations, Retail, Vendor, Wireless, Solution Selling, VoIP, Consultative Selling, MPLS, Contract Negotiations, Unified Communications, Account Management, IP, LAN/WAN, Selling, Cloud Computing, Sales Support, Channel, Mobile, Contract Negotiation, Managed Services, Strategic Partnerships, PBX, Strategic Planning, B2B, Telephony, WAN, Negotiation, Wireless Networking, Team Building, New Business Development, Customer Retention, Data Center, Territory, Forecasting, Direct Sales, Sales Process, Vendor Relations, Blackberry, Cost Reduction, Call Center, Network Design, Channel Management, Salesforce.com, Wireless Solutions, SaaS, T1, Sales Operations
Education
Temple University
BA, Communications
AAFCU June 2008 - Present
American Airlines April 2001 - June 2008
MCI Worldcom January 1989 - March 2001
Skills
Versatile Project..., Infrastructure Projects, Software Development..., ININ Telecom Projects, Department Manager, Software Development..., Infrastructure, Project Portfolio..., PMO set-up, Project Management, SDLC, PMO, PMP, Vendor Management, Project Delivery, Agile Project Management, Resource Management, MS Project, Waterfall, Business Requirements, Telecommunications, Business Analysis, Program Management
Education
Santa Clara University
Bachelor of Science in Commerce, Marketing
Elite Deals September 2015 - Present
Southwest Tennessee Community College August 2011 - Present
Southern Diabetic Supply Co January 2012 - December 2013
Homeland Security at Southwest Tennessee Community College January 2013 - May 2013
Southwest Tennessee Community College January 2011 - May 2013
NPC International January 2002 - May 2006
MCI Worldcom May 2000 - August 2002
Skills
JavaScript, CSS, C#, HTML5, HTML, Teaching, Software Development, Higher Education, Java, ASP.NET, Web Design, Tutoring, Curriculum Design, Mobile Applications, UML, VB.NET, Visual Studio, Java Enterprise Edition, AJAX, Web Development, Eclipse, SQL, XML, Visual Basic, Oracle, Programming, Public Speaking, OOP, ASP, Database Design, Agile Methodologies
Education
Southwest Tennessee Community College 2010 — 2013
Associates of Applied Science (A.A.S.) - Information Technology, Application Development Programming
Southwest Tennessee Community College 2009 — 2013
Associate's of Applied Science (A.A.S.) Application Development Programming, Application Development Programming/Web Development Technology, Undergraduate
Comcast Cable September 2014 - Present
The Schwan Food Company March 2013 - September 2014
Merrill Lynch March 2013 - August 2013
Self Employed, Insurance May 2009 - June 2010
Geweke RV & Manteca Trailer /Motorhome April 2006 - February 2009
Modesto Auto Brokers July 2001 - April 2006
MCI WorldCom March 1999 - March 2001
Sangamon Greeting Card Company March 1996 - March 1999
Skills
New Business Development, Marketing Strategy, Sales Management, Advertising, Strategic Planning, Business Development, Time Management, Account Management, B2B, Business Planning, Customer Satisfaction, Insurance, Management, Market Research, Marketing, Marketing Communications, Sales, Social Media Marketing
Education
Merrill Lynch 2013 — 2013
Series 7 License
Stephen F. Austin State University 1984 — 1988
BBA, Management
UniGroup Relocation October 2008 - Present
UniGroup, Inc May 2006 - September 2008
Western Union Business Solutions June 2005 - April 2006
AT&T May 2001 - May 2005
MCI WorldCom January 2000 - April 2001
Skills
FCL, LTL, Air Freight, Tender Management, Pricing Analysis, Customs Regulations, Microsoft Excel, Access, QMF, Freight, Logistics, Transportation, Negotiation, Customer Service, International Logistics, Freight Forwarding
Education
St. Louis Community College 2011 — 2014
Associate's Degree, General Studies
University of Missouri-Saint Louis
In the Works!, Computer Science, Junior
St. Louis Community College
Information Technology Project Management
InnovationWorx April 2012 - Present
The Socratic Group March 2009 - Present
Dr Pepper Snapple Group September 2010 - August 2012
Johnson & Johnson (Mentor Corp) May 2009 - September 2010
Sirius Solutions October 2007 - March 2009
Protiviti September 2005 - November 2007
XO Communications June 2000 - September 2005
Allegiance Telecom 2000 - 2003
MCI WorldCom June 1996 - June 2000
Skills
Process Improvement, Innovation Consulting, Continuous Improvement, P&L, Cross-functional Team..., Metrics, Risk Management, Six Sigma, Process Engineering, Business Process..., Cost Reduction, Manufacturing, Supply Chain Management, Lean Manufacturing, Re-engineering, Change Management, Operations Management, Supply Chain, Acquisition Integration, Strategic Planning, Quality Management, Vendor Management, Forecasting, Business Strategy, P&L Management, Team Building, Business Management, Management Consulting, Cost, Problem Solving, Strategy Development, Contract Negotiations, Team Leadership, Balanced Scorecard, Coaching, Sourcing, Demand Flow Technology, Income Statement, Strategy, Management, Leadership, Procurement, Contract Negotiation, Program Management, Product Development, Project Management, Training, Quality Assurance, Value Stream Mapping, Operational Excellence
Education
Southern Methodist University - Cox School of Business 2010 — 2012
Executive MBA (EMBA)
Texas Tech University 1992 — 1996
BS, Chemical Engineering
Round Rock High School
Round Rock High School
Markem-Imaje April 2013 - Present
Right Staff March 2012 - December 2012
Rent A Center September 2011 - March 2012
Gifts and Cards Unique! July 2010 - June 2011
Adecco Group September 2007 - August 2009
Verizon Business (Formerly MCI WorldCom) March 1999 - July 2006
MCI WorldCom February 1994 - March 1999
Skills
Human Resources, Training, Public Relations, Advertising, Press Releases, Customer Service, Email Marketing, Budgets, PowerPoint, Facebook, Newsletters, Editing, Internal Communications, Nonprofits, Administrative..., Contract Negotiation, Leadership, Sales, Management, Technical Recruiting, Internet Recruiting, Marketing, Project Management
Education
Stephen F. Austin State University
BA, Communications
CSC January 2011 - Present
BB&T September 2010 - January 2011
Capital One August 2003 - July 2010
Capital One February 2002 - August 2003
Capital One February 2000 - August 2002
MCI WorldCom October 1994 - February 2000
Hill Phoenix Refrigeration Inc May 1994 - October 1994
United States Army September 1985 - November 1988
Skills
Global Sourcing, Strategic Communications, Negotiating Contracts, Vendor Management, Program Management, Process Improvement, Outsourcing, Change Management, Cross-functional Team..., Risk Management, Operations Management, Business Process..., Business Analysis, Process Management, Six Sigma, Project Management, Strategic Sourcing, IT Strategy, Business Process, Contract Negotiation, Telecommunications, Integration, IT Management, Management, Data Center, Leadership, Strategy, ERP, IT Service Management, PMP, Supply Chain Management, ITIL, Project Planning
Education
Virginia Commonwealth University - School of Business 1998 — 2000
Masters of Business Administration (MBA), MBA
Temple University 1989 — 1994
Bachelors of Science (BS), Electrical Engineering
RE/MAX June 1999 - Present
Broadmoor Equity Group, LLC October 2003 - Present
MCI WORLDCOM May 1996 - April 2000
Skills
Sales, Management, Marketing, Foreclosures, Short Sales, Construction, Contract Negotiations, Customer Service, Property Management, Entrepreneurship, Residential Leasing, Investment Properties, Social Media Marketing, Contract Negotiation, Real Estate
Education
St. Thomas University 1992 — 1993
Businesss Administration
Miami Carol City Senior High 1990 — 1991
Diploma
Teradata May 2013 - Present
CA Technologies June 2010 - May 2013
IBM January 2010 - June 2010
IBM July 2008 - January 2010
AT&T May 2005 - July 2008
AT&T December 2003 - May 2005
AT&T December 2002 - December 2003
MCI Worldcom May 2002 - December 2002
MCI Worldcom January 2001 - May 2002
MCI Worldcom May 1999 - January 2001
Skills
Strategy, Selling, Sales Operations, Account Management, Business Intelligence, Sales, Management, Sales Management, New Business Development, Leadership, Sales Presentations, Contract Negotiation, Networking, Customer Retention, Negotiation, Consulting, Customer Satisfaction, Analysis, Software Industry, Solution Selling, Cloud Computing, Enterprise Software, Professional Services, SaaS, Salesforce.com, Strategic Partnerships
Education
Syracuse University - Martin J. Whitman School of Management 1994 — 1999
Bachelor of Science, Marketing Management
Pamela K. Fontenot Consulting, LLC 2013 - Present
The Dow Chemical Company September 2011 - 2013
Pamela K. Fontenot Consulting, LLC May 2011 - May 2011
Chancellor College, University of Malawi, Zomba, Malawi September 2010 - May 2011
CREATIVE INTERACTIVE IDEAS January 2009 - August 2010
Hitachi Data Systems (HDS) June 2005 - July 2009
HALLIBURTON, INC June 2004 - June 2005
AOL 1999 - 2002
NETSCAPE COMMUNICATIONS CORP January 1998 - January 1999
MCI WORLDCOM January 1993 - January 1998
Skills
Created..., Trained over 200..., Interactive Learning, Instructional Design, Technology Needs..., Learning Management..., Needs Analysis, ADDIE, E-Learning, Curriculum Design, Blended Learning, Instructor-led Training, Curriculum Development, Training Delivery, Software Documentation, Leadership, Performance Management, Training, Staff Development, Strategy, Learning Management, Coaching, Program Management, Onboarding, Management, Consulting
Education
The University of Texas Health Science Center at Houston
Post Baccalaureate Certification, Instructional Technology
University of Houston
B.A, Communications
San Jose State University
Professional Development Certification, Electronic Commerce
The Metropolitan Museum of Art January 2015 - Present
Crozier Fine Arts October 2011 - January 2015
Gander & White Shipping Inc February 2011 - September 2011
Phillips de Pury & Company June 2009 - April 2011
Handmade Frames June 2008 - June 2010
Freelance June 2007 - June 2009
IPC Network Services August 2004 - June 2007
MCI-Worldcom November 1997 - June 2004
Self-employed January 1996 - December 1997
Mediatel / Capasaris - San Francisco, CA November 1995 - November 1997
Education
San Francisco State University 1988 — 1993
emergint 2009 - October 2012
Tier Technologies January 2004 - December 2008
USIEnergy 2003 - 2004
Cox Communications January 2002 - January 2003
Clarus Corporation 1999 - 2001
MCI Worldcom 1998 - 1999
Bellsouth Advertising and Publishing 1997 - 1998
Information America 1995 - 1997
Reuters Health Information Services 1994 - 1995
Skills
XML, Microsoft SQL Server, Web Services, Visual Studio, ASP.NET, Web Applications, SQL, C#, Oracle, LINQ, Agile Methodologies, ASP
Education
Southern Polytechnic State University 1989 — 1995
Bachelor's degree, Computer Software Engineering
Southern Polytechnic State University 1989 — 1995
Bachelor of Science (BS), Computer Science
Alcoa March 2015 - Present
Musco Lighting June 2006 - Present
Musco Sports Lighting, LLC June 2006 - Present
Ruhl&Ruhl REALTORS 2001 - 2006
MCI WorldCom 2001 - 2004
MCI WorldCom 1997 - 2001
Bethalto East Elementary School 1990 - 1993
St. Ambrose School 1988 - 1990
Skills
Sales Management, New Business Development, Account Management, Product Development, Manufacturing, Team Building, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Training, Sales, Customer Service, Problem Solving, Negotiation, Call Centers, Direct Sales, Inventory Management, Team Leadership, Marketing
Education
Southern Illinois University, Edwardsville 1985 — 1988
Bachelor's Degree, Elementary Education and Teaching
Broadview Networks December 2014 - Present
Broadview Networks August 2013 - Present
Legacy Business Consulting "We Protect Yours" August 2011 - Present
Lightpath October 2010 - August 2011
One Communications April 2006 - October 2010
Paetec Communications May 2005 - May 2006
Conversent Communications/One Communications 2002 - 2005
MCI Worldcom April 1998 - March 2002
United States Marine Corps January 1994 - December 1996
Skills
Managed Services, Telecommunications, VoIP, MPLS, Co-location, Wireless, Channel Partners, SIP Trunking, T1, Cloud Computing, Internet Services, Contract Negotiation, PRI, Hosted Services, Ethernet, WAN, Long Distance, Networking, IP, Unified Communications, Metro Ethernet, Direct Sales, Telephony, Salesforce.com, Security, Business Development, Sales, Management, Solution Selling, TDM, Sales Process, SIP, Sales Engineering, Carriers, Professional Services, DWDM, Avaya, Video Conferencing, Optical Fiber, Broadband, LAN-WAN, Data Center, Call Centers, DSL, Wellness Coaching, Network Design, Customer Retention, Sales Operations, Business Continuity...
Education
Costal Community College 1994 — 1994
Business Management
Suffolk County Community College 1993 — 1993
Business Management
Stites & Harbison April 2007 - Present
Oblon, Spivak, McClelland, Maier & Neustadt 2001 - 2006
MCI Worldcom 1998 - 2001
United States Distinct Court Judge Henry R. Wilhoit, Jr. in the Eastern District of Kentucky 1994 - 1998
Skills
Intellectual Property, Unfair Competition, Trademarks, Copyright Law, Trade Secrets, Licensing, Trademark Infringement
Education
The George Washington University Law School 1999 — 2001
LL.M., Intellectual Property
University of Kentucky College of Law 1991 — 1994
J.D., Law
Sewanee-The University of the South 1987 — 1991
B.A., cum laude, Psychology
Louisville Collegiate School
Hunter Douglas June 2008 - Present
Acme Window Covering June 2002 - 2008
Lanier Worldwide 2001 - 2003
MCI Worldcom 2000 - 2001
Skills
Sales Management, Customer Relations, Account Management, New Business Development, Sales Operations, Sales, Customer Service, Customer Satisfaction, Selling, Salesforce.com, Leadership, Product Development, Sales Process, Coaching, Strategic Planning, Direct Sales, Contract Negotiation, Marketing, Retail, Merchandising, Cold Calling, Negotiation, Team Building, B2B, Budgets, Key Account Management, Pricing, Forecasting, Cross-functional Team..., Key Account Development, Product Marketing, Trade Shows, Market Planning, Competitive Analysis, P&L Management, Sales Presentations
Education
St. Norbert College 1996 — 2000
B.B.A, Business Administration
York Community HS 1992 — 1996
AT&T September 2005 - Present
Defense Information Systems Agency (contract through Resource Networks) April 2005 - September 2005
Charter Communications October 2004 - April 2005
AT&T (Contract through Data Experts Inc.) October 2001 - October 2004
CoreExpress June 2000 - September 2001
MCI Worldcom June 1997 - June 2000
Education
JNICA 2012 — 2012
Juniper 2005 — 2005
CJNR, OTJNR, AJNR
Avici 2004 — 2004
ACP, Avici Certified Professional
Cisco 2003 — 2003
CCNA, Cisco Certified Network Associate
University of Missouri-Saint Louis 1999 — 2000
Certificate in Unix Operating System (Introduction, Intermediate, and Advanced).
St. Louis Community College 1994 — 1997
Associate in Applied Science, Electronic Engineering Technology
One Source Networks June 2014 - Present
Level 3 Communications March 2007 - October 2013
Time Warner Telecom October 2004 - March 2007
Broadwing Communications February 2003 - October 2004
Global Crossing September 2001 - September 2002
Ernst & Young August 2000 - September 2001
MCI -Worldcom 1986 - 2000
Skills
SaaS, Wireless, Sales Process, Go-to-market Strategy, Unified Communications, MPLS, Telecommunications, Co-location, Managed Services
Education
Saint Victors 1966 — 1972
San Jose State University
Touchbase July 2012 - Present
Touchbase July 2008 - Present
Cisco Systems April 2003 - July 2008
MCI Worldcom October 2001 - April 2003
Rhythms NetConnections July 2000 - October 2001
Skills
Networking, Unified Communications, VoIP, Cisco Technologies, Cisco Call Manager, SIP, Telephony, Technical Support, Data Center, Telecommunications, Avaya, WAN, Routing, Switches, Managed Services
Education
Stephen F. Austin State University 1996 — 1998
Computer Science
Halliburton March 2011 - Present
Halliburton March 2011 - Present
Universal Pressure Pumping, INC August 2014 - March 2015
Sanderson Farms January 2003 - January 2008
MCI Worldcom January 1997 - March 2002
Skills
Electronics, Preventive Maintenance, Maintenance, Troubleshooting, Maintenance & Repair, Hydraulics, Oil & Gas, Engineering, Petroleum, PLC, Inspection, Pumps, Welder most of my life....
Education
LaSalle University 1976 — 1978
Electronics, Basic Electronics
Texas A&M University 1976 — 1978
Did not complete Took a correspondence course in electronics, Industrial Electronics Technology/Technician
TeleCommunication Systems, Inc. 2015 - Present
TeleCommunication Systems, Inc. December 2013 - December 2014
DPRI September 2013 - December 2013
Health Texas November 2012 - August 2013
ITT Systems 2008 - 2012
MCI WorldCom 2000 - 2004
Skills
CCNA Voice, Cisco Technologies, CUCM, DISO Secret Clearance, UCCX 9.1, Routers, Network Administration, CCNA, Switches, DHCP, CCNA Security, Security, Security+, Network Security, Troubleshooting, Cisco IOS
Education
St Philip's College 2003 — 2005
West Point Underwriters LLC August 2015 - Present
CCS Medical March 2015 - August 2015
Tampa Bay Times - Times Publishing Co August 2013 - March 2015
One Touch Direct March 2009 - August 2013
Agora Marketing Solutions May 2003 - February 2009
Home Depot February 2002 - May 2003
MCI Worldcom May 1996 - August 2001
Skills
Management, Operations Management, Time Management, Call Centers, Workforce Planning, Workforce Management, Workforce Analytics, Time & Attendance, Reporting & Analysis, Report Writing, KPI Reports, Data Analysis, Microsoft Applications, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Database Development, ADP E-Time, Social Media Marketing, Editing, Advertising, Social Media, Blogging, Process Improvement
Education
Dixie Hollins High School
St. Petersburg College
California Public Utilities Commission January 2012 - Present
California Broadband Council January 2012 - Present
Harm Reduction Services Sacramento May 2010 - Present
shibuya-tv, LLC July 2011 - January 2012
Independent Contractor November 2009 - July 2011
Gemini Mobile Technologies September 2005 - November 2009
Vodafone K.K. (Japan) December 2003 - April 2005
Vodafone KK (Japan) August 2000 - November 2003
AirTouch Shared Services June 1999 - August 2000
MCI WorldCom April 1998 - June 1999
Skills
Cross-functional Team..., Pricing, Telecommunications, Product Management, Mobile Devices, Program Management, Business Development, Product Development, Business Strategy, Wireless, Project Management, Start-ups, Strategic Planning, New Business Development, Product Marketing, Cloud Computing, Team Leadership, Management Consulting, Vendor Management, Marketing Strategy, Japanese, Mandarin, Strategic Partnerships, Management, Strategy, Analytics, Entrepreneurship, Competitive Analysis, Networking, Go-to-market Strategy, Contract Negotiation, Market Research, SaaS, Leadership
Education
Stanford University Graduate School of Business 2002 — 2002
Executive Education
University of California, San Diego - School of International Relations and Pacific Studies (IR/PS) 1991 — 1993
MPIA
University of California, Berkeley 1986 — 1989
BA
Beijing University 1987 — 1988
Study Abroad
University of California, San Diego 1984 — 1986
(transferred to UC Berkeley)
Cisco November 2007 - Present
MCI WorldCom May 1987 - April 2003
MCIWorldCom 1996 - 1998
Education
Stetson University 1983 — 1987
BBA, Marketing
Highland Park Village December 2007 - Present
Charter Holdings December 2007 - Present
GE Capital Solutions June 1998 - October 2007
Trustreet Properties February 2005 - February 2007
CNL June 1998 - February 2006
MCI WorldCom 1997 - 1998
MCI Worldcom 1994 - 1997
Skills
Administrative..., C-Level Executive..., Event Planning, Events Coordination, Event Management, Social Networking, Computer Proficiency, Real Estate, Office Management, Travel Management, Executive..., Microsoft Office, PowerPoint, Microsoft Excel, Typing, Telephone Skills, Scheduling, Windows, Administrative Support, Social Media, Microsoft Word, Process Scheduler, Word, Excel, Outlook, Internet Explorer, Organization, Adobe Acrobat, Photoshop, SalesLogix, Administrative...
Education
Stephen F. Austin State University 1989 — 1994
TIAA-CREF September 2005 - Present
CSX World Terminals February 2003 - May 2004
MCI WorldCom 2000 - 2002
Sealand 1999 - 2000
Radio Free Asia 1993 - 1998
Skills
PMP, PMI, ITIL, IT Service Management, Problem Solving, Project Management, SDLC, Project Portfolio..., Business Analysis, Leadership, Program Management, Clarity, Telecommunications, Strategy, Service Delivery, Information Technology, Management, Change Management, Vendor Management, Business Process..., Process Improvement, Business Process, Enterprise Software
Education
IBM Education 2007 — 2007
IT Service Manager, ITIL - IT Service Management
Western Carolina University 2003 — 2005
Masters, Project Management
Strayer University
BS, Computer Information Systems
Stifel Financial Corp. June 2013 - Present
Stifel Financial Corp. January 2012 - June 2013
Turner Construction November 2009 - February 2012
Savvis October 2005 - November 2009
XO Communications 2000 - 2005
MCI WorldCom April 1999 - July 2000
Skills
VPN, BGP, Routers, Cisco Technologies, OSPF, Switches, Data Center, IP, WAN, Routing, MPLS, Network Administration, Juniper, EIGRP, Telecommunications, Firewalls, Frame Relay, RIP, CCNP, Cisco Routers
Education
Cisco Network Academy, CCNP-CCDA, CCIE Written 2008 — 2009
CCDA, CCNP, Routing, Switching and Network Design
St. Louis Community College 2007 — 2008
Cisco Networking Academy
Vatterott Technical College 1998 — 2000
Computer Electronic and LAN Management
Mavenir Systems July 2013 - Present
Genband January 2006 - July 2013
Nortel March 1999 - September 2005
MCI Worldcom May 1997 - March 1999
Skills
Software Quality, Testing, Media Gateways, SGSN, Wireless, Wireline, VoIP, SS7, SIP, VoATM, GPRS, GSM, UMTS, MEGACO, MGCP, Femtocell, RTP, Audio Codecs, 3GPP, Wireshark, Unix, Windows, UMA, ISUP, Object Oriented Design, Java, Highly detail oriented, Organized Multi-tasker, Highly Reliable, Easily Adaptable
Education
Texas A&M University 1992 — 1997
BS, Computer Science
Suddenlink Communications September 2013 - Present
Charter Communication August 2007 - December 2012
Charter Communication August 2006 - August 2007
TEK/Systems/Charter Communications March 2006 - August 2006
Mpower Communications May 2005 - September 2005
Williams Communications Group June 1999 - November 2004
MCI WorldCom June 1998 - June 1999
Skills
Microsoft Word, PowerPoint, Call Center, Troubleshooting, Team Leadership, Requirements Analysis, Business Analysis, MS Project, Documentations, Customer Support, Networking, SharePoint, Training, Analysis
Education
University of Phoenix 2006 — 2009
Bachelor of Science, Business Management
Bishop DuBourg High School 1986 — 1990
Diploma, Gereral Studies
Southeast Missouri State University
Accounting
Axway September 2010 - Present
Axway (formerly Tumbleweed Communications) February 2005 - September 2010
salesforce.com June 2002 - February 2005
XO Communications March 1999 - June 2002
MCI Worldcom July 1998 - February 1999
Brooks Fiber Communications September 1996 - June 1998
Skills
Salesforce.com, Sales Operations, Order Management, Contract Management, Account Management, Customer Service, CRM, Teamwork, PeopleSoft
Education
San Francisco State University 1991 — 1996
Bachelor of Science
Stidell Motorsports January 2012 - Present
Starbucks June 2014 - May 2015
Starbucks July 2007 - June 2014
Airborne Express October 1999 - July 2000
MCI Worldcom April 1998 - October 1999
Mosaix 1996 - 1998
Seanet Corporation January 1995 - January 1996
Skills
Linux, Troubleshooting, Enterprise Software, Technical Support, Software Documentation, ITIL, Operating Systems, Unix, SQL, Microsoft SQL Server, Networking, Team Leadership, SharePoint, Help Desk Support, Windows Server, Switches, Windows 7, System Deployment, Databases, Security, Windows, System Administration, XP, Integration, Active Directory, Visio, Computer Hardware, IT Service Management, Microsoft Office, Customer Service, Management, HTML, Leadership
Education
Hewlett Packard 1999 — 2000
HPUX System & Network Administration I & II
Strategy Computers 1997 — 1997
MCSE NT4.0
Shoreline Community College 1992 — 1994
Sprint Nextel 2004 - Present
Nextel May 2005 - October 2005
Nextel May 2004 - May 2005
Xspedius Communications November 2003 - May 2004
Xspedius Communications January 2003 - November 2003
Xspedius Communications December 2000 - January 2003
Xspedius Communications March 2000 - December 2000
MCI Worldcom January 1999 - February 2000
MCI 1993 - 2000
Contel August 1977 - October 1992
Skills
PMP, Project Management, Process Improvement, Requirements Analysis, Mobile Devices, Telecommunications, Customer Service, Customer Support, Customer Experience, sales support, Team Management, Manage Client..., VoIP, PMO, Wireless, Call Center, SDLC, Vendor Management, Product Management, Program Management, Call Centers
Education
Susquehanna University
BA, Sociology
University of Pittsburgh
Christ Church Plano November 2007 - May 2008
Christ Church Plano 2006 - November 2007
MCI Worldcom 1999 - 2001
Tech Source Services 1997 - 1999
Lacerte Software 1994 - 1997
Skills
Customer Service, Management, Program Management, Strategic Planning, Budgets, Vendor Management, Fundraising, Event Planning, Nonprofits, Leadership Development, Community Outreach, Public Speaking, Team Building, Leadership, Volunteer Management
Education
Southern Methodist University 1990 — 1994
BA
Williams September 2014 - Present
Verizon June 2014 - September 2014
BOK Financial July 2006 - March 2014
PMI Tulsa January 2010 - December 2011
Verizon Business June 1994 - July 2006
Verizon Business 1994 - July 2006
WorldCom 1994 - 2006
MCI WorldCom 1998 - 2005
Sprint May 1989 - June 1994
Stephens College September 1979 - May 1983
Skills
SDLC, Team Management, Business Analysis, Program Management, Project Management, PMO, Management, Testing, Integration, Process Improvement, Visio, Requirements Analysis, Software Development, Budgets, PMP, Telecommunications, Business Requirements, Quality Assurance, Vendor Management, Project Planning, Business Process..., Resource Management, Business Process, MS Project, Project Portfolio..., Software Project..., Requirements Gathering, SharePoint, Information Technology, IT Management, Business Intelligence, Risk Management, Software Documentation, ITIL, IT Strategy
Education
Stephens College 1979 — 1983
Bachelor's degree, Communications
The JUICE BOX November 2014 - April 2015
Kroger August 2011 - December 2014
JOMAR International August 2008 - July 2011
AdMobile January 2006 - August 2008
JOMAR International February 2002 - December 2005
AT&T, formerly Bellsouth November 2001 - January 2002
IBM Corporation November 2000 - July 2001
MCI WorldCom October 2000 - November 2000
AT&T, formerly Bellsouth September 2000 - October 2000
Lockheed Martin Corporation April 1995 - April 2000
Skills
Marketing, Management, Wine, Sales Management, Leadership, Social Media Marketing, Brand Management, New Business Development, Strategic Partnerships, Advertising, Direct Marketing, Product Marketing, Key Account Management, Digital Marketing, B2B, Marketing Management, Market Planning, Advertising Sales, Security, Food & Beverage, Integrated Marketing, HTML, Lead Generation, Digital Media, Event Management, Physical Security, Inventory Management, Restaurants, Food, Wine Tasting, Wineries, Wine Lists, Wine & Spirits Industry, Wine Education, Wine Pairing, Wine Sales, Wine Tours, Champagne
Education
Society of Wine Educators Washington DC 2012 — 2012
Certified Specialist of Wine, Worldwide Wine Specialist, Certificate
Southern Polytechnic State University 2002 — 2002
PMP, Project Management Professional Certificate Program, Pass
Sikorsky Aircraft 1994 — 1994
Certificate, Helicopter Principals Certificate Program, Pass
Worcester Polytechnic Institute 1986 — 1986
Project Management, Advanced Project Management Seminar, Pass
Waterbury State Technical College 1978 — 1980
Electro-Mechanical Technology, Electro-Mechanical Technology
Mattatuck Community College 1974 — 1976
Liberal Arts, Liberal Arts
Greenville Technical College September 2011 - Present
Windstream Communications 2011 - 2011
NuVox Communicaitons December 2002 - May 2009
Profitlab, Inc. January 2002 - August 2002
MCI Worldcom October 1999 - May 2001
Omnicall International February 1999 - September 1999
MCI January 1989 - January 1999
Skills
Telecommunications, Process Improvement, Call Center, Program Management, Management, Training, Troubleshooting, Team Building, Customer Service, Leadership, Vendor Management, Project Management, Change Management, Visio, Team Leadership, Recruiting
Education
Southern Wesleyan University 1996 — 2001
BSBA, Business Administration
ADT Security Services August 2005 - Present
Windstream Communications July 2002 - May 2005
MCI Worldcom December 1993 - May 2000
Skills
Access Control, Fire Alarm, Intrusion Detection, Surveillance, CCTV, Sales Process, Sales Management, Selling, Sales, Telecommunications, Leadership, Budgets
Education
Southwestern Oklahoma State University 1978 — 1982
Bachelor of Science, Business Marketing, Managemet
PC WEST 1975 — 1978
PCA Predict (formerly Postcode Anywhere) September 2015 - Present
Towerstream October 2014 - May 2015
BlueCat September 2013 - April 2014
Time Warner Cable January 2010 - April 2013
Cogent Communications July 2007 - January 2010
Celerity Wireless, Inc. 2001 - July 2007
XO Communications 1999 - 2001
AT&T 1997 - 1999
MCI - WorldCom 1993 - 1997
Skills
Solution Selling, Strategic Partnerships, Direct Sales, Account Management, Salesforce.com, Managed Services, Telecommunications, VoIP, CRM, Co-location, Selling, Sales Operations, MPLS, Strategy, B2B, Sales Management, Cloud Computing, Telephony, Recruiting, Broadband, Sales, Management, Networking, Leadership, Team Leadership, Wireless, Forecasting, Training, Marketing, SaaS, Mobile Devices, Unified Communications, Sales Process, IP, New Business Development, Business Development, Data Center, Enterprise Software, Channel Partners, Lead Generation, Cold Calling, Security, Contract Negotiation, Virtualization, Marketing Strategy, Go-to-market Strategy, Strategic Planning, Negotiation, Cross-functional Team..., Business Strategy
Education
Saint John's University 1997 — 2000
MBA, Executive Management
State University of New York College at Cortland 1982 — 1986
BA, Economics
Hart's Fine Books, etc November 2013 - Present
Bennett & Hastings Publishing, LLC 2006 - Present
Centro Educativo (Orizaba) and American School Foundation (Chiapas) August 2011 - July 2012
FANLAP (Fundacion Ayuda Ninos La Paz) April 2011 - June 2011
U.S. Census 2010 - 2010
Starbucks Coffee Company 2008 - 2009
Shepherd's Counseling Services 2005 - 2007
Emerald City Rotary Club 2003 - 2007
Emerald City Rotary 2003 - 2007
MCI Worldcom 2001 - 2004
Skills
Teaching English as a..., Book Design, Books, Higher Education, Creative Writing, Editing, Packaging, Publishing, TEFL, Team Leadership, Blogging, Proofreading, Adobe Creative Suite, Editorial, Copy Editing, Spanish, Public Speaking, Newsletters, Illustrator, Freelance Writing, Teaching, Photoshop, Published Author, Web Content, Graphic Design, Copywriting, Publications, Content Management, Storytelling, Poetry, Photography, InDesign, Social Media, Technical Writing, Social Networking, Public Relations, Magazines, Grant Writing, WordPress, Press Releases, Fundraising
Education
Colorado Antiquarian Book Seminar 2014 — 2014
Seminar Completion Certificate, Rare and Antiquarian Books
University of Washington 1990 — 1992
Business Administration
Seattle Pacific University 1982 — 1989
B.A., English
AT&T September 2008 - Present
AT&T June 2005 - September 2008
AT&T May 2001 - May 2005
Net2000 2000 - 2001
MCI WorldCom September 1998 - February 2000
Bruckner Supply Company November 1998 - March 1999
Skills
SIP Trunking, MPLS, IP, Sales, RFP, Data Network, Co-location, Managed Services, Unified Communications, Solution Selling, Internet Services, Unified Messaging, Telepresence, Telecommunications, VoIP, Avaya, Long Distance, Direct Sales, Private Line, Professional Services
Education
State University of New York College at Cortland 1994 — 1998
Bachelor of Science, Economics & Management
State University of New York College at Cortland 1994 — 1998
Bachelor of Science, Economics and Management
Santander Consumer USA Inc. 2012 - Present
KPMG September 2005 - 2012
Consolidated Communications March 2002 - May 2005
Weblink Wireless, Inc. March 1999 - December 2001
MCI Worldcom January 1996 - March 1999
Skills
IT Audit, SAS70, SOX Compliancy, SSAE16, Risk Assessment, Project Accounting, Fixed Assets, Oracle Applications, PeopleSoft Financial, Sarbanes-Oxley, Auditing, Sarbanes-Oxley Act, SSAE 16
Education
Texas A&M University 1991 — 1995
Bachelor of Business Administration (BBA), Accounting
Aon May 2014 - Present
Humana March 2006 - May 2013
PrideStaff January 2005 - March 2006
Sunbelt Rentals September 2004 - January 2005
The Home Depot December 2002 - July 2004
MCI WORLDCOM September 1998 - December 2002
Motorola June 1993 - September 1998
P&A Billing January 1992 - June 1993
Skills
Outlook, Insurance, Access, Administrative..., Data Entry, Lotus Notes, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Employee Benefits, Time Management, Invoicing, Healthcare, Leadership, Training, Public Speaking, Teamwork, Accounts Receivable, Accounts Payable, Administration, Office Management, Visio, Microsoft Excel, HIPAA, Administrative...
Education
Sullivan University 2007 — 2008
Pending October 2014 - Present
JP Morgan Chase October 2010 - September 2014
Fannie Mae July 2009 - October 2010
Fannie Mae August 2006 - June 2007
Navigant September 2005 - August 2006
MCI WORLDCOM June 2004 - August 2005
Netlink Transaction Services 2000 - 2002
Terra 1997 - 2000
Procter & Gamble 1994 - 1996
KPMG 1993 - 1993
Skills
Finance, Management, Risk Management, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Financial Modeling, Banking, Strategic Planning, Financial Services
Education
University of Virginia - Darden Graduate School of Business Administration 2002 — 2004
Master of Business Administration (MBA), General Management
Tecnológico de Monterrey 1989 — 1993
BA, Accounting
Syniverse May 2013 - Present
Savvis September 2009 - May 2013
Savvis June 2000 - September 2009
MCI WorldCom June 1999 - June 2000
Skills
Network Architecture, Data Center, BGP, Cisco Technologies, Network Design, Troubleshooting, OSPF, Networking, MPLS, Solution Architecture, QoS, Cloud Computing, WAN, Juniper, Virtualization, Cisco Nexus, IP, Switches, TCP/IP, Routing, Cisco IOS, Firewalls, Brocade
Education
Southern Illinois University, Edwardsville 1995 — 1999
Bachelor of Science, Electrical Engineering
CenturyLink 2000 - Present
QWEST COMMUNICATIONS CORP 2000 - Present
MCI Worldcom 1994 - 2000
WilTel Communications 1992 - 1994
MySoftware 1991 - 1992
AT&T 1987 - 1989
Education
Northwestern California University School of Law
Juris Doctor (J.D.)
State University of New York College at Potsdam 1989 — 1991
BA, Labor Relations
SUNY College of Technology at Canton 1985 — 1987
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Citi November 2014 - Present
GE Capital November 2010 - Present
GE Capital January 2008 - November 2010
United States Army April 2002 - April 2005
MCI Worldcom 1997 - 2000
Skills
Team Leadership, Team Building, Training, Customer Retention, Strategic Planning, Inventory Management, Sales, Customer Service, Negotiation, Coaching, Forecasting, Business Development, Recruiting, Sales Management, Project Management, Retail, Risk Management, CRM, Account Management, Leadership, Management, Salesforce.com, New Business Development, Credit Cards, Strategy, Credit, Marketing, Banking, Operations Management, Relationship Management, Program Management, Process Improvement, Customer Satisfaction, Cross-functional Team..., Finance, Competitive Analysis, P&L Management, Business Planning, Sales Operations, Business Strategy
Education
Stony Brook University 2005 — 2007
BA, Political Science
Farmers Insurance February 2013 - Present
Clover Consulting January 2012 - February 2013
Shine International, Inc October 2010 - December 2011
Creta Pro Painters of West Michigan February 2009 - October 2010
Champion Construction August 2008 - May 2009
Tic Tock Studios April 2008 - August 2008
Menard, Inc August 2007 - April 2008
Edana General Contracting January 2002 - August 2007
MCI Worldcom September 2000 - March 2002
Credit Protection Association August 1999 - September 2000
Skills
Sales Management, People Management, Retail Management
Education
Texas A&M University 2001 — 2002
Certificate of Completion, Texas Real Estate Commission Home Inspectors Program
Texas A&M University-Commerce 1995 — 1999
Bachelor of Science, Business Administraction
PDF Solutions April 2013 - Present
GLOBALFOUNDRIES June 2014 - December 2014
Progineer October 2011 - March 2013
Birzeit University September 2012 - January 2013
PDF Solutions November 2005 - October 2011
NEON Communications March 2001 - December 2004
MCI WorldCom December 1999 - March 2001
Skills
Management, Operating Systems, CRM, Software Development, Semiconductors, Networking, Perl, Testing, Software Engineering, C, Databases, Integration, Unix, Oracle, C++
Education
San Jose State University 2005 — 2009
MBA, General
West Virginia University Institute of Technology 1994 — 1999
BS, Mechanical Engineering
PayPal August 2011 - March 2013
Cepheid December 2010 - August 2011
Yodlee February 2010 - December 2010
Life Technologies March 2001 - August 2009
myCFO November 2000 - March 2001
MCI WorldCom 1994 - 1999
Skills
Agile Methodologies, Sun Certified Java..., Java, MySQL, XML, REST, Web Services, Unix, Perl, Oracle, Scrum, Tomcat, Ant, Java Enterprise Edition, JUnit
Education
San Jose State University 2008 — 2010
Scottrade April 2011 - Present
Scottrade November 2007 - April 2011
Harrisonville Telephone Company June 1999 - October 2007
MCI Worldcom April 1998 - June 1999
Skills
Telecommunications, Avaya, ISDN, T1, Software Installation, Voice Mail, DSL, Telecommunications..., CTI, VoIP, Cisco Technologies, Disaster Recovery, Switches, Data Center, Troubleshooting, Telephony, TCP/IP, Avaya Technologies
Education
Southwestern Illinois College 2007 — 2008
Networking Certificate, Computer Systems Networking and Telecommunications, 4.0
Jackson Healthcare June 2014 - Present
Source Therapy Billing August 2013 - June 2014
The Pain Management & Wellness Clinic February 2012 - August 2013
Cbeyond October 2008 - January 2010
Cbeyond March 2008 - October 2008
BellSouth June 2006 - February 2007
Verizon Communications July 2004 - March 2006
MCI WorldCom January 2002 - May 2004
Sprint Nextel May 2000 - January 2002
Skills
Payment Systems, Payment Services, Account Management, Accounting, Customer Service, Training, Management, Telecommunications, Invoicing, Microsoft Office, Problem Solving, Billing, Customer Satisfaction, PeopleSoft, CRM, Healthcare, Leadership, Mentoring, VoIP, CPT-4, ICD-9, Third Party Billing, EMR, Front Office, Office Management, Cash Management, Health Insurance, CDRs, Quality Assurance, Team Leadership, Medical Billing, Coaching, Data Entry, Call Centers, Tourism, Hotel Booking
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Accounting and Business/Management
Sanford-Brown College-Atlanta 2011 — 2012
Certificate, Medical Billing & Coding
US Foods April 2006 - January 2012
Aljernet Engineering Systems February 2005 - October 2006
MCI Worldcom May 2000 - September 2003
MCI worldcom May 2000 - September 2003
MCI WorldCom August 2000 - April 2003
UPS Supply Chain Solutions May 1995 - May 1999
UPS May 1995 - May 1999
Skills
PeopleSoft Financial, Tandem, Java Programming, Lotus Notes, OSHA Certified, Forklift Operator, Hazmat training, Food Safety Management..., Advanced Knowledge of..., Microsoft Excel, C++, Microsoft Office 2007, Access, Account Reconciliation, Accounts Payable, Budgets, COBOL, Customer Satisfaction, Internal Audit, JD Edwards, Java, Microsoft Office, Outlook, PeopleSoft, Training, Customer Service, Leadership, Public Speaking, Team Building
Education
Southern Methodist University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Mangement Science/Comp Sci
Southern Methodist University
B.S, Management Science and Computer Science
Berkadia May 2011 - Present
Gershman Mortgage May 2009 - May 2011
Capmark May 2001 - April 2009
MCI Worldcom May 2000 - May 2001
Skills
Commercial Lending, Valuation, Brokerage, Asset Managment, Mortgage Underwriting, Credit Analysis, Financial Analysis, Loans, Mortgage Lending, Leases, Location Intelligence, FHA, Finance, Real Estate Economics, Real Estate Financing, Commercial Real Estate, Underwriting, Portfolio Management, Commercial Mortgages, Asset Management
Education
Webster University 2003 — 2005
MBA, Finance
Southern Illinois University, Edwardsville 1996 — 2000
Business, Economics and Finance
IBM June 2013 - Present
Razorsight January 2010 - June 2013
Razorsight September 2009 - January 2010
Razorsight December 2007 - September 2009
Razorsight March 2005 - December 2007
Vibrant Solutions May 2000 - March 2005
MCI Worldcom December 1992 - May 2000
MCI Worldcom August 1988 - December 1992
Skills
Product Management, Requirements Analysis, Telecommunications, Vendor Management, Business Intelligence, Analytics, PL/SQL, Program Management, Software Development, CRM, Databases, Analysis, Business Analysis, Integration, Management, Project Management, SDLC, SaaS, Software Project...
Education
St. Louis University 1986 — 1987
BS, Accounting
Southwestern Illinois College 1984 — 1985
Associate of Science (AS), Accounting
Beacon House May 2003 - Present
Beacon House May 2003 - Present
CAI Wireless, Inc. February 1996 - September 2002
MCI WorldCom January 2000 - January 2002
CAI Wireless Systems, Inc January 1996 - January 2000
Arter & Hadden January 1988 - January 1996
Arter & Hadden, Partner January 1988 - January 1996
Fleischman and Walsh January 1985 - January 1988
Skills
Non-profits, Fundraising, Grant Writing, Community Outreach, Program Development, Public Speaking, Strategic Planning, Grants, Volunteer Management, Public Policy, Policy, Policy Analysis
Education
The George Washington University 1979 — 1983
Juris Doctor
George Washington University National Law Center
Juris Doctorate
Syracuse University 1973 — 1974
Master's degree, Guidance and Counseling
Syracuse University
Bachelor of Arts; Received a Masters of Science degree, Psychology; Guidance and Counseling
TEKsystems April 2014 - Present
SE Solutions Inc November 2012 - November 2013
Kforce Inc. June 2009 - July 2012
SGIS April 2008 - March 2009
CSC April 2002 - March 2008
HSAI Corp June 2001 - April 2002
MCI WorldCom March 1999 - June 2001
USA TODAY December 1994 - March 1999
USMC Reserves November 1987 - June 1995
State Department Federal Credit Union October 1990 - December 1994
Skills
Solaris, Unix, Windows Server, Servers, VMware, Disaster Recovery, Cisco Technologies, System Administration, Active Directory, Storage Area Networks, Linux, Virtualization, Operating Systems, Enterprise Architecture, Troubleshooting, SAN, Data Center, Storage, AIX, NetApp
Education
db-Training 2002 — 2003
DB-Training, Oracle Database Developer
South Carolina State University 1984 — 1990
Bachelor of Applied Science (B.A.Sc.), Computer Science
Clearwire distributor wireless consultantUS Cellular2002 - 2004
Qwest 2000 - 2003
MCI WorldCom 1996 - 2001
worldcom 1996 - 2000
pickens kane 1985 - 1994
savin corporation 1985 - 1988
Education
St. Joseph's College (IN) 1976 — 1981
BS, Business Administration
Southwest Airlines June 2002 - Present
MCI Worldcom June 2000 - January 2002
Education
Shepherd University 1988 — 1993
Bachelor of Science (BS), Business Admistration
Pro-Care Medical Center June 2011 - Present
Leander Independent School District June 2011 - Present
Leander ISD January 2003 - January 2008
MCI-Worldcom May 1998 - January 2003
Skills
Teaching, Classroom Instruction, Elementary Education, ESL, English, Literacy, Social Studies, Educational..., Lesson Planning, Classroom Management, Language Arts, Writing, Tutoring, K-12, Teacher Training, Test Preparation, Teaching English, Differentiated..., Early Childhood..., Early Childhood
Education
St. Edward's University 1994 — 1998
International Studies/Marketing, International Marketing
Université de Poitiers 1994 — 1995
International Studies, French
East Central ISD December 2012 - Present
Boy Scouts of America 2007 - Present
Salado Intermediate PTA November 2012 - February 2015
San Antonio ISD August 2002 - November 2003
MCI WorldCom August 1999 - 2002
Southwestern Bell Wireless 1997 - 1999
Skills
Gifted Children, STEM Education, Girls in STEM, Special Education, Twice Exceptional..., Alternative Learning, Adult Education, Disability Management, Narcolepsy, Sensory Integration, Educational Research, Section 504, ADHD Coaching, IEP, Robotics, Educational Technology, Educational Outreach, Diversity Coordination, Volunteer Management, Cultural Awareness, Cultural Sensitivity, Educational Management, Grant Coordination, Alternative Medicine, Cancer Survivor, Public Speaking, Community Outreach, Research, Strategic Planning, Project Management, Fundraising, Crowdfunding, Nonprofits, Cultural Studies, Social Media, Digital Photography, Quality Assurance, Customer Service, Microsoft Office
Education
Wayland Baptist University 1998 — 1999
Bachelor's Degree, Criminal Justice and Security
The University of Texas at San Antonio 1992 — 1996
Criminal Justice/Law Enforcement Administration, Security, Pre-Law
Southern Methodist University 1990 — 1991
Communication and Media Studies
Sam Houston High School 1986 — 1990
Honors/ College Track
Level 3 Communications April 2014 - Present
T-Mobile September 2011 - April 2013
T-Mobile August 2010 - September 2011
Netstar Communications Inc. October 2008 - May 2009
Wilbur Ellis Company January 2005 - July 2008
Anixter June 2003 - March 2004
MCI Worldcom July 2000 - December 2002
Winstar Communications May 1999 - July 2000
Electric Lightwave Inc. July 1998 - May 1999
Skills
Wireless, VoIP, Telecommunications, GSM, Customer Service, Networking, T1, Contract Negotiation, Switches, Provisioning, Analysis, DSL, Frame Relay, Account Management, DS3, Project Management
Education
Seattle University 1992 — 1994
B.A. in Sociology 1994
Nordstrom June 2013 - Present
AT&T/Kelly Mitchell February 2012 - March 2013
Nsoro February 2011 - December 2011
Axis Teknologies / AT&T June 2010 - October 2010
BT October 2007 - December 2009
Manpower/BT Americas October 2007 - December 2009
High Speed Service Delivery Group March 2002 - April 2007
MCI/ WorldCom May 1994 - November 2001
MCI January 1996 - January 1997
MCI January 1995 - January 1996
Skills
T1, ATM networks, Provisioning, Telecommunications, Leadership, Frame Relay, Management, Vendor Management, Program Management, Networking, Wireless, Business Process
Education
South Carolina State University 1987 — 1991
Marketing
South Carolina State University 1987 — 1991
Bachelor of Science, Business/Marketing
J.P. Morgan Chase & Co. June 2014 - Present
ADTRAN December 2010 - June 2014
Lafarge North America, Inc. February 2005 - September 2010
Leica Microsystems March 2003 - January 2005
Discovery Communications November 2002 - March 2003
MCI WorldCom August 1999 - November 2002
Birch & Davis Associates, Inc. July 1996 - February 1999
Cathay Pacific Airways June 1990 - November 1995
Skills
Administrative..., Office Management, Travel Arrangements, Calendaring, Executive Support, Lotus Notes, Office Administration, Outlook, Event Planning, Calendars, Microsoft Excel, PowerPoint, Executive..., Microsoft Office, Expense Management, Coordination, Microsoft Word, Event Management, Project Coordination, Travel Planning, Telephone Skills, Confidentiality, Recruiting, Leadership, Software Documentation
Education
St. Xavier's College 1981 — 1986
Bachelors, Sociology & Anthropology
Alexandria Girls English Institution, Bombay, India 1971 — 1981
NTT DATA Federal Services, Inc. April 2015 - Present
Metropolitan Washington Council of Governments July 2005 - October 2012
MCI May 2004 - June 2005
MCI Worldcom October 1999 - June 2002
Skills
Public Speaking, Proofreading, Training, Research, Team Building, Employee Benefits, Leadership, Microsoft Office, Government, Talent Acquisition, Microsoft Excel, Nonprofits, Policy, Community Outreach
Education
Columbia School of Broadcasting 2008 — 2008
Certification, Radio Production
Strayer University (VA) 1998 — 2001
Bachelor of Science (BS), Computer Networking
Northern Virginia Community College 1991 — 1993
Associate of Science (AS), Science
SRA International February 2010 - Present
PQA 2005 - 2010
Madison County Schools 2002 - 2005
Blue Horizon Technologies 1996 - 2002
MCI Worldcom 1993 - 1996
Network Equipment Technologies 1991 - 1993
Make Systems June 1988 - December 1991
Bank of America 1985 - 1988
AT&T Bell Laboratories 1980 - 1985
Skills
Project Management, Software Development, Management, Technical Writing, Networking, Training, Program Management, Requirements Analysis, Software Project..., Customer Service, Agile Methodologies
Education
Stanford University 1980 — 1981
MS, Operations Research
University of Virginia 1976 — 1980
BS, Applied Mathematics
University of Virginia 1976 — 1980
BS, Computer Science
Creatively Green December 2009 - Present
Global Trend June 2009 - Present
2004 - 2007 Daycrops Inc January 2004 - Present
JB Spiegel Inc April 2008 - December 2009
Retail Resources Inc June 2007 - August 2007
Redco Engineering October 2001 - December 2005
Unz & Co September 2000 - October 2001
MCI WorldCom January 1998 - August 2000
ADI International July 1995 - December 1997
Education
University of Hartford
BA
Mount Saint Mary Academy
Seton Hall University
MBA
Cox Target Media August 2006 - Present
Valpak August 2006 - Present
VeriFone April 2002 - August 2006
MCI WorldCom October 1999 - July 2001
World Savings and Loan Association March 1995 - December 1998
Skills
Agile Methodologies, SQL, Scrum, Databases, Email Marketing, Troubleshooting, Mobile Applications, Direct Marketing, Software Documentation, Digital Media, Online Advertising, Mobile Marketing, Direct Mail, Quality Assurance, Lead Generation, Computer Hardware, Software Project..., Advertising, HTML, User Interface Design, Web Applications, Digital Strategy, Product Management, XML, Analytics, Agile Project Management, E-commerce, Regression Testing, Business Intelligence, Business Analysis, Database Marketing, User Experience, Testing, Salesforce.com, Mobile Devices, CRM, Analysis, Software Quality..., Windows, Test Planning, Requirements Gathering, Test Cases, User Acceptance Testing, Agile Testing, Salesforce.com..., HDI, HDI Support Center..., Mobile Technology, Apple Software, Active Directory
Education
St. Petersburg College 1992 — 1994
Business/Finance, 3.0
Dunedin High School 1990 — 1992
High School Diploma, General studies English, Math, Science, History, Computer Science, ETC., 3.0
Teauge Middle School 1986 — 1989
General Studies
Wekiva Elementary 1980 — 1985
General Studies
Verizon September 2002 - Present
Verizon 2002 - 2011
MCI Worldcom March 1998 - September 2002
Skills
Information Security..., SAP Implementation, SAP, SAP ERP, SAP Netweaver, Information Security, SAP R/3, SAP Portal, Security
Education
Tulsa Community College 2003 — 2006
Associates Degree, Information Security
Southwestern Oklahoma State University 1995 — 1996
HSS DispatcherHSSDispatcherHSSSeptember 2006 - Present
MCI WORLDCOM February 1992 - March 2004
Skills
Emergency Management, Security Management, Corporate Security, Security Operations, Physical Security, CCTV, Surveillance, Private Investigations, Security, Security Training, Access Control, Enforcement
Education
Lovejoy High School
diploma
Southern Illinois University, Edwardsville
Bellefontaine Larimore Auto Repair May 2000 - May 2012
MCI Worldcom, Inc January 1994 - May 2000
MCI Worldcom January 1987 - January 1994
MCI Worldcom January 1985 - January 1987
Skills
Accounts Payable, Accounts Receivable, Financial Accounting, Business Process..., Operations Management, Computer Proficiency, Customer Engagement, Office Management, Microsoft Office 2007, Small Business
Education
St. Louis Community College 1983 — 1985
Campbell High School
St. Louis Community College
ADI Global January 2014 - Present
Windstream Communications July 2013 - January 2014
Securadyne Systems, Inc. February 2012 - 2013
ADT Security Services /Tyco Integrated Solutions 2005 - 2012
MCI WorldCom 1993 - 2000
AT&T 1983 - 1993
Skills
CCTV, Access Control, Account Management, New Business Development, Sales Management, Video over IP, MPLS Networking, Internet Services, Hosting Services, Telecommunications, Big Data, Direct Sales, Network Design, Telecommunications..., IP Cameras, Video Analytics
Education
Southwestern Oklahoma State University 1978 — 1982
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Putnam City West