Time Warner Cable Business Class
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1,921 Time Warner Cable Business Class employees in database. Find out everything there's to know about Time Warner Cable Business Class employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Business Class Employees
Yodlee September 2014 - Present
TEAM Enterprises October 2012 - September 2014
California's Great America February 2013 - October 2013
CBS Radio August 2011 - December 2011
Time Warner Cable Business Class June 2010 - August 2010
iHeartMedia November 2006 - June 2009
Skills
Bilingual, Project Management, Database Administration, Presentation Design, Social Media, Special Events..., Website Updating, Microsoft Office, iWork, Salesforce.com, Wordpress, WordPress, Event Management, Marketing, Sponsorship, Social Networking, Facebook, Advertising, Online Marketing, Sales, Social Media Marketing, Event Planning, Blogging, Public Relations
Education
San Francisco State University 2009 — 2011
Bachelor of Arts, Communication Studies
The Luxepreneur January 2015 - Present
Time Warner Cable Business Class February 2011 - May 2015
AT&T Mobility August 2008 - February 2011
Skills
Salesforce.com, Customer Satisfaction, Leadership, Solution Selling, Event Planning, Management, Sales, Coaching, Forecasting, Strategic Planning, Customer Service, Retail, Direct Sales, Analysis
Education
Spelman College 2003 — 2008
BA, Economics, Management & Organization
Time Warner Cable Business Class October 2014 - Present
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Business Class 2010 - March 2014
AT&T 2010 - 2010
AT&T 2010 - 2010
AT&T Mobility 2008 - 2010
Prescott Cable Engineering Services 2005 - 2008
Skills
Fiber Ring and Coax..., UMTS Bandwidth..., Project Management, Cost/Budget Analysis, Quality Assurance, Troubleshooting, Telecommunications, Integration, Network Engineering, Ethernet, T1, Cross-functional Team..., Project Planning, Fiber Optics, Call Centers, Optical Fiber, Team Building, Team Leadership, Product Management, Data Center, Windows, DWDM, Wireless, Network Design, Management, Program Management, Leadership, Process Improvement, VoIP, Metro Ethernet, Project Coordination, MPLS, Telephony
Education
Santa Monica College 2009 — 2011
Equinox April 2015 - August 2015
Time Warner Cable Business Class May 2014 - April 2015
Cox Communications April 2013 - May 2014
Gibson Overseas November 2010 - November 2011
Skills
Merchandising, Microsoft Excel, Customer Service, PowerPoint, Product Development, Sales Management, Retail, Consumer Products, Leadership, Market Research, Marketing Strategy, Operations Management, Product Marketing, Sourcing, Competitive Analysis, Sales, Team Building
Education
Santa Ana College
Time Warner Cable Business Class November 2013 - Present
T3 Motion June 2013 - October 2013
Electric Vehicle Consulting May 2012 - June 2013
Segway, Inc June 2010 - May 2012
Segway of Scottsdale/Tempe August 2006 - May 2010
Cox Communications 2001 - 2006
Alltel Wireless March 1998 - April 2001
Skills
Leadership, Business Development, Sales, Customer Service, Marketing Strategy, Account Management, Selling, Tourism, Training, Sales Management, Event Management, Telecommunications, Direct Sales, Recruiting, Marketing, Management, New Business Development, Strategic Partnerships
Education
State University of New York College at Oneonta 1992 — 1997
BA, Psychology
Time Warner Cable Business Class August 2013 - Present
Time Warner Cable Business Class August 2012 - August 2013
Time Warner Cable Business Class June 2008 - July 2012
Time Warner Cable December 2006 - June 2008
Time Warner Cable December 2005 - December 2006
Time Warner Cable May 2003 - December 2005
Innerstep Boston April 2000 - November 2002
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Financial Planning, Budgets, Forecasting, Revenue Forecasting, Microsoft Excel, Hyperion, Leadership, Management, Finance, Call Centers, Process Improvement, Strategy, Accounting, Managerial Finance, Salesforce.com, Budgeting, Solution Selling, Sales, VoIP, Revenue Analysis, Expense Reports, Headcount Management, Capital Budgeting, Expense Budget..., Telecommunications, Operating Budgets
Education
Southern New Hampshire University 2015 — 2016
Master of Business Administration (M.B.A.)
Southern New Hampshire University
Bachelor's Degree, B.S. in Business Studies
Time Warner Cable Business Class May 2013 - Present
ICTG, LLC August 2012 - February 2013
Express Systems Integration (ESI) August 2011 - August 2012
USA Datanet February 2010 - May 2011
Infinit Technology Solutions March 2006 - February 2010
United Communications December 1999 - March 2006
Rapid Response Monitoring July 1998 - November 1999
Quincy University August 1997 - May 1998
Oneida Nation Enterprises, Turning Stone Resort and Casino October 1996 - June 1997
Skills
Cloud Computing, Networking, Telecommunications, Selling, Sales, Account Management, Customer Service, Cisco Technologies, Telephony, Direct Sales, New Business Development, Sales Process, Unified Communications, VoIP, Management, Social Media, Sales Management, B2B, Project Management, Social Networking, Contract Negotiation, Data Center, Sales Presentations, HP, Google Apps, Channel Partners, Citrix, Wireless, Business Development, Sales Operations, Business Networking, Wellness, Symantec Backup, Google+, Google Chrome, Cold Calling, Cisco, Customer Relations, Community Involvement, Consultations, chromebooks, DotNetNuke, Metro Ethernet, Dedicated Internet, SIP Trunking, Hosted Microsoft..., Leadership, PRI
Education
State University of New York College at Oneonta 1991 — 1995
Bachelors, English
NYS Department of Tax & Finance February 2015 - Present
The Pampered Chef April 2012 - Present
Time Warner Cable Business Class October 2011 - May 2014
Time Warner Cable 2008 - 2011
Time Warner Cable 2005 - 2011
Skills
Management, Databases, Logistics, Sales, Data Entry, Telecommunications, Call Centers, Wireless, VoIP, Vendor Management, Project Management, Process Improvement, Customer Satisfaction, Team Leadership, Budgets, Analysis, Windows, Networking, Data Center, Team Building, Leadership, Troubleshooting, System Administration, Training, Customer Service, Change Management
Education
Schenectady County Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Canfor September 2015 - Present
Exel August 2013 - September 2015
Time Warner Cable Business Class September 2012 - August 2013
Advanced Drainage Systems, Inc. March 2011 - September 2012
Sun Chemical October 2008 - March 2011
Cintas January 2007 - October 2008
Skills
MS Excel, MS Word, MS..., Salesforce.com, Analysis, Budgets, Cross-functional Team..., Finance, Forecasting, Management, Cash Flow, Accounting, Process Improvement, Variance Analysis, Financial Reporting, Financial Analysis, Financial Forecasting, Account Reconciliation, P, Auditing
Education
Shawnee State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Accounting
Time Warner Cable Business Class June 2009 - Present
BKM Office Environments March 2008 - December 2008
Wright Line November 2004 - March 2008
Access International November 2001 - November 2004
RSL Communications 1999 - 2002
Westinghouse Communications January 1998 - November 2001
MCI September 1989 - January 1998
Skills
New Business Development, CRM, Sales, Selling, B2B, Lead Generation, Management, Leadership, Recruiting, Negotiation, Training, Forecasting, Sales Management, Solution Selling, Telecommunications, Account Management, Direct Sales, Salesforce.com, Contract Negotiation, Data Center
Education
San Diego State University-California State University 1986 — 1989
BA, Communication
St. Bonaventure High School 1980 — 1984
Enterprise Holdings October 2013 - Present
Waste Connections, Inc. May 2012 - November 2012
Time Warner Cable Business Class August 2011 - May 2012
Clearwire August 2008 - July 2011
Cox Target Media (Valpak) February 2008 - July 2008
University Directories May 2007 - August 2007
Walt Disney World Resort September 2005 - January 2006
Skills
Cold Calling, Sales Management, Account Management, Sales, B2B, Direct Sales, Salesforce.com, Marketing, Solution Selling, New Business Development, Sales Operations, Lead Generation, Sales Process, Customer Service, Advertising, Telecommunications, Wireless, Leadership, CRM, Customer Retention, Contract Negotiation, Networking, Selling
Education
State University of New York College at Oswego 2005 — 2007
Bachelors, Marketing
SUNY Canton 2002 — 2004
Associate of Science, Business Administration2005
AT&T May 2014 - April 2015
Time Warner Cable Business Class October 2012 - May 2014
Huntington National Bank August 2012 - October 2012
IHT Insurance Agency Group September 2011 - August 2012
Verizon Wireless September 2009 - September 2011
Verizon Wireless August 2006 - September 2009
Verizon Wireless November 2007 - August 2008
Verizon Wireless February 2006 - August 2006
Affinion Group April 2004 - March 2005
Skills
New Business Development, Negotiation, Customer Relations, Microsoft Office, Customer Service, Business Communications, Consultative Selling, Problem Solving, Teamwork, Sales Management, Training, B2B, Sales, Management, Account Management, Selling, Strategic Planning, Sales Operations, Business Strategy, Cold Calling, Leadership, Team Leadership, Call Centers, Budgets, Direct Sales, Customer Retention, Business Planning, Recruiting, Networking, Salesforce.com, Sales Process, Wireless, Managed Services, Telecommunications, Strategic Partnerships, VoIP, Solution Selling, Customer Satisfaction, SaaS, Team Building, Insurance, Forecasting
Education
Southern New Hampshire University
Master of Science (M.S.), Data Analytics
University of Phoenix 2005 — 2008
Masters, Business Administration (Accounting)
University of Cape Coast, Cape Coast 1998 — 2001
Bachelor of Education, Economics Major
Labone Secondary School 1995 — 1997
Maines Paper and Food 2013 - Present
Time Warner Cable Business Class 2012 - 2013
Time Warner Cable 2009 - 2012
Time Warner Cable Business Class 2005 - 2009
ADNET Direct 2003 - 2005
Skills
Managed Services, Telecommunications, Solution Selling, Co-location, Direct Sales, Salesforce.com, Sales Management, SaaS, Sales, VoIP, Wireless, New Business Development, Account Management, Cold Calling, Sales Process, Customer Retention, Management, Sales Presentations, Sales Operations, Budgets, MPLS, Telephony, Team Building, Call Centers, Strategic Partnerships, Selling, B2B, Unified Communications, Customer Satisfaction
Education
State University of New York College at Oswego 1989 — 1993
Bachelor of Science, Business administration and management
Time Warner Cable Business Class May 2014 - Present
Women in Cable Telecommunications January 2013 - Present
Time Warner Cable February 2008 - Present
Time Warner Cable Business Class October 2006 - February 2008
Nationwide Insurance December 2005 - October 2006
Result Data July 2004 - December 2005
Arch Wireless 2003 - 2004
Uniworld Group 2001 - 2003
ObjectArts- Microsoft Certified Training Center 1999 - September 2001
Microsoft Corporation 1997 - 1999
Skills
PowerPoint, Lotus Notes, Staff Development, FrontPage, Goldmine, Call Center, Account Management, Marketing Communications, Project Management, Salesforce.com, Advertising, Vendor Management, CRM, Microsoft Office, Customer Retention, Customer Service, Cross-functional Team..., Marketing, Sales, Integrated Marketing, Team Building, Social Media Marketing, Customer Satisfaction, Sales Management, Marketing Strategy, Access, Team Leadership, Telecommunications, Sales Operations, Sales Process, Product Management, Forecasting, Leadership, Cold Calling, Process Improvement, Analysis, Operations Management, Leadership Development, Outlook, Budgets, Customer Experience, Analytics, Management, Call Centers, Business Development, Strategic Partnerships, Strategy, Training
Education
St. John's University 1993 — 1997
B.A., Psychology
Uniondale High School 1990 — 1993
Regents Diploma, General Studies
Franklin University
MS, Marketing Communications
Time Warner Cable June 2015 - Present
Time Warner Cable July 2013 - June 2015
Time Warner Cable Business Class June 2008 - July 2013
Time Warner Inc. October 2006 - June 2008
Adelphia Communications September 2005 - October 2006
ClientLogic February 2002 - February 2005
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Service, Team Leadership, Coaching, Troubleshooting, Customer Experience, Sales, Management, Process Improvement, Microsoft Office, Team Building, Call Center, Training, Strategic Planning, Leadership, Vendor Management, Salesforce.com, Sales Management, Customer Retention, Project Management, Performance Management, Technical Support, VoIP
Education
SUNY Empire State College 2013 — 2013
Project Management Graduate Classes
SUNY Empire State College 2008 — 2012
Bachelor of Business Administration (BBA)
National Safety Council
B2T Training 2010 — 2010
Time Warner Cable Business Class June 2014 - Present
Time Warner Cable Business Class October 2012 - June 2014
Time Warner Cable March 2007 - October 2012
Skills
VoIP, IP, Telephony, Call Centers, Troubleshooting, Broadband, Ethernet, Technical Support, Customer Satisfaction, Customer Retention, Telecommunications, Computer Network..., Cabling, Networking, Wireless, Customer Service
Education
Stanly Community College
Telecommunications Network Engineering
GIANT Solutions January 2015 - Present
Integra Networks, Inc. July 2009 - October 2014
One Communications July 2008 - June 2009
Time Warner Cable Business Class September 2005 - October 2007
Time Warner Cable Business Class January 2001 - October 2007
ChoiceOne Communications September 1999 - January 2001
AT&T Global Services 1997 - 1999
ACC Communications 1995 - 1997
Bell Labs Lucent Technologies 1993 - 1995
Skills
Cross-functional Team..., Sales Management, Management, Leadership, Forecasting, Marketing Strategy, Integration, Product Development, Sales, Marketing, Broadband, Analysis, Business Development, Call Centers, Direct Sales, Managed Services, Networking, Product Management, Product Marketing, Salesforce.com, Social Skills, Solution Selling, Strategic Partnerships, Telecommunications, Unified Communications, Vendor Management, VoIP, Wireless
Education
State University of New York College at Plattsburgh 1991 — 1993
Bachelor of Science, Marketing/Management
Syracuse University 1988 — 1990
Computer Science
Time Warner Cable Business Class August 2015 - Present
Time Warner Cable Business Class October 2014 - August 2015
Savoya July 2013 - August 2014
ViSalus January 2012 - September 2013
Time Warner Cable Business Class February 2013 - July 2013
DirectBuy of North Texas September 2007 - September 2008
Heritage Ford Lincoln Mercury September 2001 - August 2006
National Republican Congressional Committee 2001 - 2001
Republican National Committee 2001 - 2001
White House 2001 - 2001
Skills
Sales Management, Customer Experience, Connecting People, Sales, Tenacious Work Ethic, Public Speaking, Radio, Team Building, Coaching, Customer Service, Salesforce.com, Customer Retention, Training, Sales Process, Account Management, Selling, Cold Calling, Marketing, Social Networking, Social Media Marketing, Lead Generation, Leadership, Employee Training, New Business Development, Customer Satisfaction, Marketing Strategy, Sales Operations, B2B, Marketing Communications
Education
Southern Methodist University 1997 — 2000
Bachelor of Arts (B.A.), Political Science
Fort Collins High School 1994 — 1997
Time Warner Cable Business Class May 2014 - June 2015
Time Warner Cable Business Class January 2012 - May 2014
Time Warner Cable September 2009 - January 2012
Time Warner Cable August 2006 - September 2009
Time Warner Cable April 2004 - August 2006
Time Warner Cable November 2000 - August 2004
Skills
Technical Analysis, Project Management, Project Planning, Problem Solving, Customer Service, Customer Satisfaction, Customer Oriented, Linux, Microsoft Excel, Microsoft Word, Salesforce.com, Computer Network..., Supervising Others, Managing Technical..., Telecommunications, PRI, Troubleshooting, RF, Coax, Swift Water Rescue, Water Rescue, High Angle Rescue, SIP, Co-location, WAN, TCP/IP, Call Center, Optical Fiber, Switches, Ethernet, DOCSIS, MPLS, OSPF, IP, Broadband, Telephony, Cable Television, Technical Support, Managed Services, VoIP, Routers, Cisco IOS, VPN, T1, Metro Ethernet, Call Centers, Networking, QoS, Wireless Networking, Fiber Optics
Education
Southern Maine Community College 2011 — 2015
Computer Science
Cape Elizabeth High School 1990 — 1994
Greg Dawson & Associates September 2014 - Present
Henry Schein September 2013 - September 2014
McKesson August 2011 - September 2013
Time Warner Cable Business Class February 2011 - August 2011
Mercedes Benz of Boerne May 2005 - November 2008
Skills
Consultative Selling, Account Management, Territory, Customer Service, Customer Relations, Sales Operations, Marketing, Selling, Disposables, Capital Equipment, Sales Management, Medical Devices, Management, Team Building, Sales, CRM, Lead Generation, Training, Customer Satisfaction, Cold Calling, Customer Retention, Direct Sales, Product Launch, Sales Presentations, Sales Process, Cardiology, Medical Sales, Operating Room, Pharmaceutical Sales, Market Development, Surgeons, Urology, Medical Equipment, Healthcare, Surgical Instruments, Selling Skills, Orthopedic
Education
University of the Incarnate Word 2005 — 2010
BA, Psychology, Nutrition
St. Mary's University
EarthLink Business April 2014 - Present
XO Communications January 2013 - March 2014
Time Warner Cable Business Class December 2011 - January 2013
Logix Communications June 2009 - December 2011
Logix Communications June 2009 - September 2009
IPiphany November 2007 - January 2009
MedSurge Advances March 2003 - March 2007
XO Communications 1998 - 2002
American Telco 1989 - 1998
Skills
Sales Process, Telecommunications, Solution Selling, Sales Management, Managed Services, Sales, Direct Sales, Co-location, Unified Communications, Management, VoIP, MPLS, Leadership, Sales Operations, Broadband, Salesforce.com, Cold Calling, PRI, SIP Trunking, B2B, Account Management, Strategic Partnerships, Hosted Services, Telephony, Selling, Wireless, Cloud Computing, Networking, Call Centers, Long Distance, Private Line, Metro Ethernet, New Business Development, Ethernet, Data Center, Professional Services, Sales Presentations, Hosted Voice, Enterprise Software, Customer Retention, Contract Negotiation, Channel Partners, SaaS, IP, SIP, Optical Fiber, T1, Dark Fiber, Lead Generation, WAN
Education
Stephen F. Austin State University
Time Warner Cable Business Class October 2013 - Present
tw telecom December 2012 - October 2013
Windstream Communications July 2010 - November 2011
Tech Valley Communications September 2005 - May 2011
Tech Valley Communications September 2005 - January 2006
Nextel Partners October 2002 - September 2005
Choice One Communications January 2000 - January 2002
Choice One Communications January 1999 - January 2000
Choice One Communications January 1998 - January 1999
Frontier Corp/RCI January 1994 - January 1998
Skills
Frame Relay, Hosted Voice, Direct Sales, Customer Satisfaction, Strategic Planning, IP PBX, Account Management, Business Networking, Network Security, MPLS Networking, Sales Presentations, Cloud Computing, Sales Operations, B2B, Sales Process, New Business Development, Cold Calling, Sales, Telecommunications, Solution Selling, Managed Services, VoIP, Wireless
Education
Plattsburgh State University 1984 — 1988
B.S, Marketing
SUNY Plattsburgh 1984 — 1988
Bachelor's degree, Business Management, 85
CXtec 2012 - Present
Time Warner Cable Business Class August 2009 - November 2012
Spartan Duplicators 2008 - April 2010
JB&A, Inc. 2007 - 2008
Wynit, Inc. 2003 - 2007
Skills
Sales, Solution Selling, Account Management, Security, Digital Media, Channel, Salesforce.com, Strategic Planning, Networking, Data Center, Managed Services, Hardware, Customer Service, Team Leadership, WAN, Management, Sales Process, Unified Communications, Cold Calling, Cloud Computing, SaaS, Telecommunications, Co-location, Ethernet, Telephony, Lead Generation, Storage, VoIP, CRM, Training, MPLS, Wireless, Resellers, Enterprise Software, Cisco Technologies, Channel Sales
Education
State University of New York College at Oswego 2000 — 2003
Time Warner Cable Business Class May 2014 - Present
Time Warner Cable Media March 2013 - April 2014
Apple September 2012 - May 2013
Skills
Marketing, Advertising, CRM, Sales, Digital Media, Retail Marketing, Microsoft Office, Account Management, Marketing Strategy, Social Media, Social Media Marketing, Social Networking, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service
Education
Siena College 2009 — 2012
Bachelor's degree, Marketing
Advenio March 2014 - Present
LivingSocial March 2011 - March 2014
LivingSocial 2011 - March 2014
Time Warner Cable Business Class 2009 - 2010
Freetime Magazine 2003 - 2008
Clear Channel Radio. 2002 - 2003
Skills
Social Media Marketing, Online Advertising, Salesforce.com, SEM, Lead Generation, Advertising, Social Media, Digital Marketing, Email Marketing, SEO, Marketing Strategy, Marketing Communications, Social Networking, Mobile Marketing, Facebook, Google Adwords, PPC, Account Management, Digital Strategy, Cold Calling, Direct Marketing, Marketing, Online Marketing, Sales, Integrated Marketing, Advertising Sales, Digital Media, Google Analytics
Education
State University of New York College at Oswego 1993 — 2000
BA and BS, 1) Communications (2) Education
Time Warner Cable Business Class August 2006 - Present
Carolina Dental Partners June 1999 - July 2005
First Union National Bank August 1994 - May 1999
Skills
Telecommunications, Account Management, Salesforce.com, Sales, Team Leadership, Microsoft Office, Finance Accounting, Technical Support, Project Management, Account Manager, Commercial Banking, Proactive Sales, Contract Negotiation
Education
South Carolina State University 1988 — 1993
Bachelor of Applied Science, Accounting
Charnel House Reviews October 2010 - Present
Time Warner Cable Business Class February 2014 - Present
Time Warner Cable Business Class August 2014 - February 2015
Verizon March 2014 - May 2014
Buffalo Computing Solutions March 2013 - November 2013
Severed Press September 2011 - August 2013
PetSmart March 2011 - April 2013
St. Leo the Great School April 2012 - December 2012
Skills
Teaching, Editing, Spanish Language, Proofreading, Spanish, Microsoft Word, Customer Service, Microsoft Office, Creative Writing, Literature, Social Media, Microsoft Excel, Higher Education
Education
State University of New York College at Buffalo 2004 — 2009
Bachelor of Science, Spanish Education, 7-12
Kenmore East Senior High School 2000 — 2004
Time Warner Cable Business Class February 2015 - Present
AT&T August 2010 - February 2015
Reuben H. Fleet Science Center August 2008 - May 2010
Sprint Nextel June 2005 - April 2008
Skills
Sales, Marketing, Account Management, Sales Management, Customer Satisfaction, Team Building, Sales Process, Sales Operations, Social Media Marketing, Selling, New Business Development, Microsoft Office, Social Networking, Social Media, Public Speaking, Microsoft Excel, Public Relations, Selling Skills, Strategic Planning, Teaching, Small Business, Recruiting
Education
SUNY Cortland, Cicero North Syracuse 2000 — 2004
Bachelor's degree, Communications
State University of New York College at Cortland 2000 — 2004
Bachelor, Communications
Time Warner Cable Business Class May 2011 - Present
Time Warner Cable - San Diego Division December 2004 - April 2011
20/20 COMMUNICATIONS, INC. August 2003 - July 2004
Skills
Telecommunications, Direct Sales, Management, Leadership, Marketing, Salesforce.com, Telephony, PRI, VoIP, MPLS, Broadband, Managed Services, Fiber Optics, Metro Ethernet, Customer Retention, Ethernet, New Business Development, WAN, IP, Internet Services, Cisco Technologies, Co-location, Cabling, T1, Sales, DWDM, Recruiting, Cold Calling, Selling, Optical Fiber, Networking, SIP, Avaya
Education
St. Louis Community College 2002 — 2003
Capital Area Technology Association August 2015 - Present
Time Warner Cable Business Class June 2014 - Present
Time Warner Cable Business Class March 2012 - June 2014
Time Warner Cable December 2002 - March 2012
Skills
Team Building, MPLS, Telephony, Management, IP, Sales Operations, Telecommunications, Ethernet, Leadership, Time Management, Wireless, Call Centers, Direct Sales, Managed Services, VoIP, Sales, Strategy, Account Management, Metro Ethernet, Call Center, Fiber Optics, Broadband, Data Center, Vendor Management, Project Management, Solution Selling, Customer Satisfaction, Team Leadership, Salesforce.com, Customer Service, Unified Communications, Cross-functional Team..., Co-location
Education
SUNY Brockport 1977 — 1981
Bachelor of Arts (B.A.), Broadcast Communications
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable Business Class December 2011 - May 2014
Time Warner Cable March 2008 - December 2011
Hannoush Jewelers Inc. March 2004 - July 2008
Airwaves Wireless June 2000 - March 2004
Skills
Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, Training, Customer Service, Customer Retention, Direct Sales, Sales Process, Account Management, Sales Operations, Solution Selling, Selling, Management, Salesforce.com, Sales, Sales Management, Microsoft Office, Wireless, Team Building, Managed Services
Education
State University of New York College at Oswego
State University of New York College at Oswego
Time Warner Cable Business Class December 2014 - Present
Legal Med February 2012 - June 2014
Time Warner Cable Business Class 2014 - 2014
Time Warner Cable Business Class 2014 - 2014
Costello, Cooney & Fearon, PLLC. February 2008 - October 2011
Law Office of William J. Barrett 2003 - 2006
Skills
Westlaw, Pleadings, Personal Injury, Insurance Law, Product Liability, Mediation, Courts, Appeals, Insurance, Arbitration, Liability, Family Law, Marketing Communications, Professional Liability, Notary Public, Litigation Support, Collections, Business Strategy, Business Intelligence, Accounting, Corporate Finance, Direct Marketing, Sales Process, Sales Operations, Inside Sales, Direct Sales, Social Networking, Social Media, Social Media Marketing, Proofreading, Writing Skills, Language Arts, Foreign Languages, Public Relations, Public Speaking, Promotions, Innovative Problem..., Insurance Claims, Premises Liability, Sales, Fitness, Fitness Consulting, Fitness Training, Fitness Instruction, Strength Training, Strength & Conditioning, Retail Sales, Civil Litigation, Legal Assistance, Public Liability
Education
State University of New York College at Oswego
B.Sc, Finance/Accounting
State University of New York at New Paltz
Sullivan County Community College
A.A., Liberal Arts
Tri Valley Central School
Time Warner Cable Business Class February 2012 - Present
Time Warner Cable Business Class February 2011 - February 2012
Time Warner Cable May 2006 - February 2011
Time Warner Cable April 2005 - May 2006
Fiserv November 2002 - April 2005
Fiserv June 2001 - November 2002
Fiserv March 2000 - June 2001
Fiserv January 1997 - March 2000
Fiserv April 1994 - January 1997
Skills
Telecommunications, Salesforce.com, Process Improvement, PeopleSoft, Management, Financial Reporting, Financial Analysis, Customer Retention, Credit, Call Centers, Call Center, Accounting, Access, Invoicing
Education
SUNY Potsdam 1988 — 1993
BA, Math and Economics
Time Warner Cable Business Class June 2013 - Present
Time Warner Cable Business Class November 2012 - June 2013
Global Telenergy May 2010 - December 2012
Konica Minolta Business Solutions U.S.A., Inc. December 2008 - May 2010
IKON Office Solutions April 2007 - November 2008
Imagistics International Inc. / Pitney Bowes January 1998 - February 2007
Skills
Sales Process, Selling, Direct Sales, Salesforce.com, Solution Selling, Sales Management, Cloud Computing, Telecommunications, Sales, Sales Operations, Account Management, Managed Services, New Business Development, Sales Presentations, Customer Retention, Unified Communications, Professional Services, CRM, Leadership, SaaS, Wireless, Team Leadership, Strategic Partnerships, Enterprise Software, VoIP, Managed Print Services, Lead Generation, Channel Partners, Document Management, MPLS, Digital Printing, Project Management, Project Planning, P & L Ownership, Leadership Development, International Sales, Enterprise Solution..., Government Contracting, Cloud Security, EFM, MPLS Networking, SAP CRM, ACT CRM, Selling to VITO, P&L Management, B2B, Outside Sales
Education
San Francisco State University 1995 — 1998
BA, Marketing
United States Marine Corps 1991 — 1991
Certification, Non-Commissioned Officer Leadership School
United States Marine Corps 1990 — 1990
Certification, Combat Water Survival Instructor School
Time Warner Cable Business Class February 2004 - Present
Northland Communications January 2001 - February 2004
Broadview Networks January 1999 - January 2001
Skills
MPLS, Metro Ethernet, Managed Services, VoIP, Telecommunications, Unified Communications, Telephony, Broadband, T1, Wireless, Ethernet, Optical Fiber, Hosted Services, Solution Selling, Salesforce.com
Education
SUNY Cobleskill
Associate of Science (A.S.), Wildlife, Fish and Wildlands Science and Management
SUNY Cortland
Bachelor of Science, Recreation Education
Bradley Personnel, Inc. August 2014 - May 2015
The Mega Force Staffing Group, Inc. June 2013 - June 2014
Earthlink Business February 2012 - February 2013
Time Warner Cable Business Class April 2011 - February 2012
Time Warner Cable February 2009 - March 2011
Time Warner Cable July 2007 - January 2009
Skills
Customer Service, Consultative Selling, Direct Sales, Salesforce.com, Sales Process, SalesLogix, Business Continuity..., Business Continuity..., Networking, Selling, New Business Development, Customer Retention, Call Centers, Telecommunications, Marketing, Training, Sales Management, Small Business, Sage, Leadership, Customer Satisfaction, Budgets, Account Management, Sales, Cold Calling, Solution Selling, CRM, Retail, Team Building, Recruiting, Social Media, Temporary Placement, Social Networking
Education
South University 2013 — 2017
Bachelor's degree, Psychology
High Point Central High School 1988 — 1992
High School Diploma, High School/Secondary Diplomas and Certificates
City of Englewood June 2015 - Present
Contingent Network Services October 2012 - June 2015
Cadre September 2011 - August 2012
Time Warner Cable Business Class 2007 - 2011
Time Warner Cable Business Class January 2001 - January 2007
Time Warner Cable January 2000 - January 2001
Time Warner Cable January 1994 - January 1999
Skills
Routers, Switches, Cisco Technologies, WAN, VPN, Network Design, Firewalls, Networking, OSPF, Juniper, Wireless, Troubleshooting, BGP, Routing, Data Center, Cisco IOS, Network Engineering, Optical Fiber, MPLS, Security, Network Administration, DNS, VoIP, LAN-WAN, Network Security, Ethernet, IP, Metro Ethernet, Fiber, Cisco, Switching, VMware, Fortinet
Education
Sinclair Community College
Cisco Network Academy classes
Warren County Career Center
ccna
Time Warner Cable Business Class September 2014 - Present
Tyco International September 2009 - March 2013
Cox Communications March 2003 - September 2009
Skills
Contract Negotiation, Government Contracting, Telecommunications, Leadership, Cloud Computing, Solution Selling, Sales, Strategy, B2B, Enterprise Software, Management, Unified Communications, Salesforce.com, Direct Sales, Account Management
Education
San Diego State University-California State University 1993 — 1995
Bachelor of Science (B.S.), International Business
Roy C. Ketcham
Mathmatics
Time Warner Cable Business Class August 2006 - Present
Time Warner Cable Business Class April 2012 - January 2015
Time Warner Cable Business Class 2000 - 2009
Time Warner Cable August 2003 - August 2006
Time Warner Cable July 2000 - August 2003
Skills
Product Marketing, Marketing Management, Market Analysis, Contract Negotiations, Contract Negotiation, Marketing Communications, Marketing Strategy, Social Media Marketing, Telecommunications, Sales Management, Sales Operations, Management, Marketing, Solution Selling, Sales, Salesforce.com, Strategy, Direct Sales, Sales Process, Managed Services, Account Management, CRM, Sales Presentations, Brand Management, VoIP, Selling, Leadership, Cross-functional Team..., Strategic Partnerships, B2B, Wireless, Customer Retention, Program Management, Call Centers, Lead Generation, P&L Management, Product Management, Competitive Analysis, Cold Calling
Education
St. Edward's University
Bachelor of Business Administration (B.B.A.)
Telecom Business Solutions in Communications January 2014 - Present
Time Warner Cable Business Class April 2012 - January 2014
Telecom Business Solutions in Communications October 2008 - April 2012
AT&T April 2008 - October 2008
MVD Communications October 2007 - April 2008
Qwest September 2006 - October 2007
Cincinnati Bell February 2005 - September 2006
Skills
Telecommunication..., WAN, Direct Sales, Sales Management, Cloud Storage, Account Management, Co-location, Managed Services, VoIP, MPLS, SIP Trunking, Long Distance, Solution Selling, Ethernet, Internet Services, Voice Solutions, IP PBX, Cable Television, Telecommunications, Wireless, Networking, Mobile Devices, Broadband, Telephony, Metro Ethernet, Hosted Services, Security, T1, SIP, IP, LAN-WAN, Data Center, Carriers, PRI, Cloud Computing, Fiber Optics, Network Design, Video Conferencing, Frame Relay, Cisco Technologies, Salesforce.com, DSL, Channel Partners, MPLS VPN, Wireless Networking, ATM networks, TDM, Optical Fiber, Sales Engineering, Routers
Education
Warren County Career Center 2010 — 2010
A+ and Network+ Certfications, A+, Network+, MCITP, CCNA
Sinclair Community College
CIS, Computer Information Systems
Time Warner Cable Business Class March 2014 - January 2015
US Signal March 2012 - October 2012
AT& T May 2010 - October 2011
AT &T May 2008 - December 2008
tw telecom, inc. September 2000 - May 2008
TW Telecom 2000 - 2008
ICG Communications 1997 - 2000
Airtouch Cellular 1993 - 1998
Skills
Co-location, Unified Communications, Managed Services, Solution Selling, MPLS, Data Center, Account Management, Telecommunications, Cloud Computing, Direct Sales, IP, Ethernet, Selling, CRM, Networking, Business Development, Integration, Management, Sales Operations, Leadership, VoIP, Contract Negotiation, Customer Retention, Sales, Wireless
Education
Sinclair Community College
Business
Time Warner Cable Business Class July 2009 - Present
Time Warner Cable 2009 - Present
Cavalier Telephone December 2007 - July 2009
One Communications 2004 - 2007
AT&T 1998 - 2004
USN 1996 - 1997
Skills
Account Management, B2B, Customer Retention, Customer Satisfaction, Cold Calling, Customer Service, Direct Sales, Ethernet, Leadership, Managed Services, Marketing, Networking, New Business Development, Optical Fiber, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Telecommunications, Telephony, VoIP
Education
State University of New York College at Buffalo 1976 — 1981
BS, Criminal Justice
Boys and Girls Clubs of America February 2013 - Present
Dynamic Quest September 2012 - Present
Disaster One, Inc January 2011 - February 2012
Aramark Uniform July 2007 - January 2011
Time Warner Cable Business Class November 2003 - July 2007
Gateway Computers September 1996 - April 2003
Service Merchandise October 1990 - August 1996
Legislative Gazette 1987 - 1987
Skills
Account Management, Sales Management, Sales Process, Direct Sales, Sales Operations, Team Building, B2B, Solution Selling, Salesforce.com, New Business Development, Contract Negotiation, Sales, Sales Compensation, Onboarding, Field Training, Training, Customer Retention, Customer Satisfaction, Leadership, Marketing, Recruiting, Retail, Data Center, Selling, Cold Calling, Social Media Marketing, Management Consulting, Sales Presentations, Business Intelligence, Networking, Managed Services, Management, Virtualization, Disaster Recovery, CRM, Project Management, Security, Strategic Partnerships, Lead Generation, Business Development, P&L Management, Strategy
Education
State University of New York at New Paltz 1983 — 1988
BS
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable March 2013 - April 2014
Time Warner Cable November 2011 - March 2013
Newwave Communications May 2011 - November 2011
NewWave Communications July 2006 - June 2011
Charter Communications January 2001 - June 2006
Manpower January 1998 - January 2001
Wal-Mart January 1996 - January 2000
Skills
Customer Retention, Sales, Telecommunications, Sales Management, Broadband, Management, Sales Operations, Direct Marketing, Direct Sales, Marketing, VoIP, Sales Process, Optical Fiber, Cabling, IP, Microsoft Office, Telephony, Customer Experience, Wireless, Product Management, Fiber Optics, Retail, Training, Telecommunications..., Team Leadership, Product Marketing, Customer Service, Salesforce.com, Advertising, Assets Recovery, Coaching, Cable Broadband, Digital Cable, ICOMS, Team Building, Contractor Supervision, Account Management, Fiber Optic Networks, VOD, Cold Calling, Call Centers, Data Security, Networking, Customer Satisfaction, Strategic Planning, Process Improvement, Multi-location...
Education
Midway College 2004 — 2007
Bachelor of Arts, Organizational Management and Leadership
Somerset Community College 1998 — 2007
Management Information Systems, General
Somerset High School 1994 — 1998
General Studies
Hughes Network Systems June 2015 - Present
Time Warner Cable Business Class May 2014 - May 2015
Stay @ Home Dad July 2013 - May 2014
Cables To Go February 2005 - July 2013
Teleperformance June 1999 - August 2003
Skills
Account Management, Business Development, Team Leadership, Sales Management, New Business Development, Product Development, Training, Networking, Solution Selling, Contract Negotiation, Direct Sales, Strategic Planning, Sales Process, Selling, B2B, Salesforce.com, Sales Operations, Product Marketing, Forecasting, Channel Partners, Sales, SaaS, Consumer Electronics, Management, CRM, Competitive Analysis, Sales Presentations, Product Management, Lead Generation, Strategic Partnerships
Education
Sinclair Community College 2009 — 2012
South Side High School 1996 — 1999
Time Warner Cable Business Class June 2014 - Present
Time Warner Cable 2004 - June 2014
Skills
Selling, Cold Calling, Customer Retention, Sales Presentations, Telecommunications, Team Building, Solution Selling, Direct Sales, Sales Management, Training, Coaching, Call Centers, Sales, Sales Process, New Business Development, Salesforce.com, B2B, Account Management, Customer Service, Marketing, Marketing Strategy, Customer Satisfaction, Leadership, Sales Operations, Contract Negotiation, Strategic Partnerships, Lead Generation
Education
Namsr 2014 — 2014
Certificate, Medical sales
State University of New York College at Fredonia 1997 — 2000
BA, Criminal Justice
InterContinental Capital Group January 2012 - Present
Time Warner Cable Business Class December 2014 - May 2015
iHeartMedia December 2013 - December 2014
The Robbins Group & Regency Employee Benefits September 2009 - October 2010
Real Estate Masters April 2002 - December 2009
Skills
Residential Mortgages, Mortgage Lending, Mortgage Marketing, Real Estate Development, Real Estate Investor, Real Estate Sales..., FHA, Refinance, Loans, Mortgage Banking, Loan Origination, Credit, FHA financing, VA loans, USDA, Underwriting, Investment Properties, Certified Mortgage..., Sales, FHA Financing, VA Loans, Integrated Marketing, Marketing Strategy, Marketing, Social Media Marketing
Education
St Clair County Community College 2000 — 2003
Associate's degree, Business, Management, Marketing, and Related Support Services
IDI Billing Solutions July 2011 - Present
IDI Billing Solutions March 2009 - July 2011
Time Warner Cable Business Class May 2008 - March 2009
CURRENT Communications December 2003 - September 2007
IBM Corporation June 2000 - December 2003
Verizon Wireless March 1999 - June 2000
Bristol-Myers Squibb November 1997 - February 1999
Bristol-Myers Squibb February 1997 - November 1997
Bristol-Myers Squibb June 1995 - February 1997
Skills
Product Management, Wireless, Product Development, Cross-functional Team..., Product Marketing, Telecommunications, Competitive Analysis, Mobile Devices, Marketing Communications, Strategic Planning, Strategic Partnerships, Management, Program Management, New Business Development, Marketing, Market Research, Leadership, VoIP, E-commerce, Salesforce.com, Pricing, Start-ups, CRM, Forecasting, Sales, Vendor Management, Software Development, SaaS, Training, Solution Selling, Integration, Security, Business Development, Go-to-market Strategy, Cloud Computing, Managed Services
Education
State University of New York at Buffalo - School of Management 1993 — 1995
MBA, MIS & Management Skills
State University of New York at Buffalo - School of Management 1989 — 1993
B.S., Marketing
Time Warner Cable Business Class June 2015 - Present
Time Warner Cable September 2014 - Present
McNeil & Company, Inc August 2013 - August 2014
Cinquanti Real Estate 2013 - January 2014
AT&T Premier Technologies September 2009 - May 2013
AT&T Mobility September 2008 - September 2009
Verizon Wireless September 2003 - August 2008
Skills
Sales Management, Sales, Leadership, Selling, Customer Service, Customer Satisfaction, Account Management, Direct Sales, Call Centers, Performance Management, Telecommunications, Wireless, Retail, Sales Operations, Cold Calling, Solution Selling, Sales Process, Sales Presentations, Managed Services
Education
State University of New York College at Cortland
Sport Management, Management
Franklin Academy High School
Regents
Time Warner Cable Business Class October 2014 - Present
Molina Healthcare August 2013 - March 2014
Molina Healthcare December 2012 - March 2014
Molina Healthcare 2008 - December 2012
Springing the Blues 2004 - 2012
Honeywell Process Solutions January 2001 - July 2008
Honeywell-Measurex February 1999 - January 2001
Skills
Organizational..., Microsoft Office, Employee Orientations, Customer Service, Inventory Management, Administrative..., Scheduling, Event Planning, Office Security, Procedure Development, Project Coordination, Outlook, Office Management, Facilities Management, Human Resources, Process Scheduler, Budgets, Microsoft Word, Accounts Payable, Software Documentation, Sales, Management, Microsoft Excel, Sales Management, Project Management, Process Improvement, Healthcare, Leadership, Contract Management, Project Planning, Access, Team Building, SharePoint, Operations Management, Administration, Data Analysis, Visio, Troubleshooting, HIPAA, System Administration, Strategic Planning, Program Management
Education
Thomas College, Waterville, Maine 2014 — 2014
Single class, Project Management
Southern New Hampshire University 1997 — 2002
BS, Business Management/Minor HR Adminstration
Time Warner Cable Business Class February 2013 - Present
Time Warner Cable Business Class January 2011 - January 2013
Time Warner Cable January 2009 - December 2010
Time Warner Cable January 2007 - December 2008
Fox Cable Networks April 2001 - December 2006
Skills
Broadband, Salesforce.com, Telecommunications, Co-location, Account Management, Metro Ethernet, Sales Management, VoIP, Direct Sales, B2B, Solution Selling, New Business Development, Leadership, Product Marketing, Coaching, Sales, Cloud Computing, Call Centers, Managed Services, Sales Process, Competitive Analysis, Strategic Partnerships, Selling, Sales Operations, Cross-functional Team..., IP, Customer Retention
Education
Southern Methodist University - Cox School of Business 2003 — 2005
MBA, Strategy / Strategic Leadership
Texas Christian University 1994 — 1998
BBA, Finance
Time Warner Cable July 2007 - Present
Big Brothers Big Sisters of the Capital Region June 2013 - Present
Time Warner Cable July 2002 - July 2007
Time Warner Cable Business Class 2001 - 2002
Telergy 1999 - 2001
Skills
Brand Management, Customer Service..., Marketing Management, Product Development, New Product..., Marketing Strategy, Direct Marketing, Sales Management, Sales Operations, CRM, Cable Television, Product Marketing, Strategic Planning, Business Development, Marketing, Strategy, Sales, Digital Marketing, Email Marketing, Digital Media, Advertising, Telecommunications, Call Centers, Lead Generation, Competitive Analysis, Broadband, Direct Sales, Customer Retention, Product Management, VoIP, Leadership, Solution Selling, Team Leadership, B2B, Customer Service, Cross-functional Team..., Management, P&L Management, Creative Direction, Budgets, Account Management, Salesforce.com, Online Marketing, Wireless, Sales Process, Strategic Partnerships, Marketing Communications, Customer Experience, Mobile Devices, Customer Satisfaction
Education
State University of New York College at Plattsburgh 1996 — 2000
BA, Communications
Mohonasen 1992 — 1996
Regents
Time Warner Cable Business Class 2010 - Present
Time Warner Cable August 2008 - September 2010
AT&T June 2002 - August 2008
Skills
Metro Ethernet, Strategic Planning, Contract Negotiation, Solution Selling, Sales Management, Telecommunications, Negotiation, Salesforce.com, Sales, Enterprise Software, Broadband, Leadership, Management, Business Development, Direct Sales, Networking, Strategic Partnerships, Optical Fiber, Sales Process, VoIP, Managed Services, Wireless, Selling, Unified Communications, Ethernet, Cloud Computing, MPLS, Co-location, IP, SaaS, Telephony
Education
University of Southern California 1995 — 1997
MM, MUSIC
San Diego State University-California State University 1990 — 1994
BM, MUSIC
Newbury Park High School
Time Warner Cable Business Class October 2009 - Present
Nexus IS October 2008 - October 2009
Markertstar/Cisco November 2006 - October 2008
W.W. Grainger 2004 - 2006
Verizon Superpages March 2003 - November 2003
Skills
Direct Sales, Solution Selling, Salesforce.com, Sales Operations, VoIP, Account Management, Sales Management, Lead Generation, Telecommunications, Unified Communications, Sales Presentations, Optical Fiber, Managed Services, Selling, CRM, Wireless, Cisco Technologies, Leadership, B2B, Management, Data Center, Sales, Cloud Computing, New Business Development, Negotiation, Professional Services, Business Development
Education
Herzing University 1997 — 1998
Electrics & Computer Technology
South Carolina State University 1990 — 1995
Time Warner Cable Business Class October 2014 - Present
Sunburst Optics October 2010 - September 2014
Time Warner Cable Business Class February 2009 - October 2010
One Communications July 2004 - February 2009
Skills
Cold Calling, Fiber Optics, PRI, Long Distance, Collocation, Networking, New Business Development, Co-location, Solution Selling, Account Management, B2B, Salesforce.com, Telecommunications, Unified Communications
Education
State University of New York College at Buffalo 1975 — 1978
BA, Political Science
Time Warner Cable Business Class February 2008 - Present
Fidelity Mortgage August 2007 - December 2007
Yellowpages.com November 2006 - July 2007
Transunion Settlement Solutions September 2002 - February 2005
XO Communications January 2000 - January 2002
First Union National Bank September 1997 - September 1999
Skills
Customer Satisfaction, Telecommunications, Territory, Account Management, Sales Management, Sales Operations, Salesforce.com, Selling, Wireless, Sales, Direct Sales, Call Center, Customer Retention, CRM, Management, Training, Call Centers, Enterprise Software, Leadership
Education
Shippensburg University of Pennsylvania 1994 — 1998
BS, Political Science
Shippensburg University 1992 — 1996
Bachelor of Science (BS), Political Science
MTA New York City Transit Authority December 2012 - Present
Time Warner Cable Business Class March 2012 - December 2012
Verizon Business March 2011 - December 2011
Verizon Enterprise Solutions Group March 2005 - July 2010
Verizon August 2000 - March 2005
Skills
Managed Services, Telecommunications, MPLS, VoIP, Unified Communications, IP, WAN, Co-location, Telephony, Ethernet, Cisco Technologies, Sales Engineering, Disaster Recovery, Cloud Computing, ITIL, Vendor Management, Switches, Cross-functional Team..., Networking, Frame Relay, Network Design, SIP Trunking, Salesforce.com, Call Center, Avaya, Enterprise Software, Wireless, Sales Operations, Data Center, T1, Solution Selling, Pre-sales, SIP, Call Centers, Network Architecture, DWDM, SDH, LAN-WAN, Computer Network..., Professional Services, Broadband, Network Engineering, DSL, Routing, ATM networks, Fiber Optics, System Deployment, Optical Fiber, Routers, VPN
Education
State University of New York Empire State College 2002 — 2004
A.S., Telecommunications
Time Warner Cable Business Class 2009 - Present
Time Warner Cable 2003 - Present
AT&T 1992 - 2003
AT&T Business Networks 1990 - 2001
Skills
Telecommunications, Solution Selling, MPLS, Direct Sales, Ethernet, VoIP, Managed Services, Unified Communications, Telephony, SIP, WAN, Broadband, Cisco Technologies, Wireless, Optical Fiber, Call Centers, IP, Data Center, Network Design, Fiber Optics, Avaya, LAN-WAN
Education
State University of New York College at Brockport 1974 — 1976
SUNY Delhi 1972 — 1974
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Wilcon December 2014 - Present
Time Warner Cable Business Class July 2009 - November 2014
Ads In Motion IV July 2004 - June 2009
Entravision Communications January 2001 - June 2004
Skills
Sales Operations, Sales, B2B, WAN, Business Development, Co-location, Optical Fiber, Unified Communications, Broadband, Competitive Analysis, Contract Negotiation, Data Center, Metro Ethernet, Network Design, Selling Skills, Marketing, Team Leadership, Team Building, Sales Presentations, Vendor Management, Avaya, Telephony, PRI, Enterprise Software, Selling
Education
Universidad de Guadalajara 1999 — 2000
Bachelor's degree, Comercio Internacional
San Diego State University-California State University 1995 — 2000
BA, International Business
InfoTech Niagara June 2010 - June 2012
Time Warner Cable Business Class 2007 - 2012
Time Warner Cable 2007 - 2009
TelCove/Level 3 Communications May 2006 - August 2007
Veraview LLC October 2002 - April 2005
CTC Communications 2000 - 2002
Frontier Communications 1997 - 2000
MCI 1989 - 1993
Skills
Co-location, PRI, Long Distance, Managed Services, Metro Ethernet, MPLS, Telephony, Unified Communications, Solution Selling, Telecommunications, VoIP, Sales Engineering, Sales Process, Call Center, T1, Account Management, WAN, Ethernet, IP, Broadband, Enterprise Software, SIP Trunking, Wireless, Optical Fiber
Education
State University of New York College at Buffalo 1980 — 1985
Newfane Central School
Time Warner Cable Business Class July 2015 - Present
Lord & Taylor 2014 - 2015
CXtec April 2007 - March 2012
NY Lottery 2003 - 2007
93Q 1999 - 2002
Skills
Account Management, Broadcast, Contract Negotiation, Creative Direction, Data Center, Direct Sales, New Business Development, Product Marketing, Sales Management, Sales Process, Selling, Solution Selling, Team Building, Telecommunications, Telephony, Television, Unified Communications, VoIP, Sales
Education
State University of New York College at Oswego 1995 — 1998
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
SPR September 2015 - Present
GlobalSource IT October 2014 - September 2015
Kforce Inc June 2014 - October 2014
Time Warner Cable Business Class April 2013 - June 2014
GlobalSource IT & PurpleSquirrel IT April 2007 - March 2013
GlobalSource IT June 2008 - October 2010
GlobalSource IT April 2007 - May 2008
American Tax Solutions October 2006 - February 2007
United States House of Representatives May 2005 - August 2005
Skills
Sales Operations, PeopleSoft, Software Documentation, Training, Team Leadership, Recruiting, Business Process..., Process Improvement, Business Development, Human Resources, New Business Development, Sales, Analysis, Vendor Management, Negotiation, Cold Calling, Management, Leadership, CRM
Education
St. Norbert College 2002 — 2006
BA, International Relations, French
The American University of Paris 2004 — 2004
French, International Relations
Université Paris-Sorbonne 2004 — 2004
Ovum (an Informa business) December 2013 - Present
Event Pad January 2013 - November 2013
Usablenet, Inc. 2011 - 2012
Time Warner Cable Business Class 2009 - 2011
T- Mobile USA, Inc. 2004 - 2009
Skills
Solution Selling, Consultative Selling, Selling, Competitive Analysis, Enterprise Software, Needs Assessment, Strategic Partnerships, New Business Development, Sales, Account Management, Salesforce.com, SaaS, Business Development, Cold Calling, Strategy, Sales Operations, Management, Mobile Devices, Team Leadership, Contract Negotiation, Telecommunications, CRM, Lead Generation, B2B, Direct Sales, Sales Presentations, Market Research, Business Intelligence, Healthcare Information..., Marketing Strategy, Contract Negotiations, Customer Relations, Event Technology, Big Data, Information Management, Analyst Briefings, Marketing Communications, Start-ups, Conceptual Selling, Marketing, Leadership, Analytics, Online Marketing, Product Management, Cloud Computing
Education
State University of New York College at Oneonta 2001 — 2004
Bachelor of Science (B.S.)
State University of New York College at Oneonta 2001 — 2004
Bachelor of Applied Science (B.A.Sc.)
Time Warner Cable Business Class April 2014 - Present
Petrosys Solutions Inc, dba PSI Technology September 2011 - March 2014
Stadium People 2012 - 2013
InterContinental Hotels Group February 2011 - May 2011
Real Estate January 2004 - February 2011
Sun Microsystems May 1999 - January 2004
Motorola Semiconductor January 1993 - November 1998
Motorola Semiconductor November 1991 - January 1993
Texas Instruments May 1989 - October 1991
Skills
Account Management, Product Marketing, Storage Solutions, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Salesforce.com, Global Business..., Tourism, Marketing, Strategic Planning, Marketing Communications, Customer Service, Problem Solving, Interpersonal..., Collaboration, Conference Coordination, Channel Partners, Managing Distribution..., Helping Clients Succeed, Conflict Resolution, Marketing Research, Concierge Services, Consultative Sales..., Training, Customer Engagement, Servers, Tape Libraries, Event Management, Customer Experience, Customer Satisfaction, Forecasting, Telecommunications, Direct Sales, Networking, Sales, Consultative Selling
Education
St. Edward's University
MBA, International Business
West Virginia University Institute of Technology
BS, Electrical Engineering
East Fishkill Fire District January 2015 - Present
Time Warner Cable Business Class September 2005 - Present
East Fishkill Fire District January 2013 - December 2014
Skills
Telecommunications, Call Centers, VoIP, Wireless, Broadband, Avaya, Microsoft Office, Ethernet, ICOMS, Oracle SQL Developer, Microsoft Excel, BMC Remedy, Salesforce.com, CSG, Sequel Viewpoint, Remedy User, Microsoft SQL Server, SQL Server Management..., MicroStrategy Reporting, SharePoint
Education
Savannah College of Art and Design
Bachelor of Fine Arts (BFA), Illustration / Graphic Design
New Horizons, NYC
MCSE, Information Systems Technology
justVonne January 2015 - Present
Memorable Moments by Shavonne July 2005 - Present
Time Warner Cable Business Class March 2001 - May 2014
WellPoint August 2010 - September 2011
Skills
Event Planning, Customer Service, Social Networking, Marketing, Budgets, Event Management, Social Media, Strategic Planning, Sales, Team Building, Public Speaking, Social Media Marketing, Public Relations, Microsoft Office, Training, Advertising, Account Management, Project Management, Telecommunications, Nonprofits, Outlook, Customer Satisfaction, Marketing Strategy, Fashion Design, Fashion Styling, Personal Styling, Sewing
Education
State University of New York Empire State College 2014 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ingram Micro August 2014 - Present
Bureau Veritas February 2013 - May 2013
Time Warner Cable Business Class February 2012 - October 2012
Eastman Machine Company April 2011 - May 2011
Moog Aircraft Group November 2010 - April 2011
PCB Piezotronics July 2010 - November 2010
INSTALLS inc July 2009 - July 2010
Target July 2006 - July 2009
Campus Dinning and Shops UB August 2004 - March 2009
Skills
Electronics, Testing, Training, Programming, Problem Solving, Microsoft Office, Troubleshooting, Team Leadership, Customer Service, Microsoft Excel, Microsoft Word, Windows, Technical Support, Process Scheduler, Software Documentation, Data Analysis, Call Centers, Computer Hardware, Program Management, Manufacturing, Quality Assurance
Education
State University of New York College at Buffalo 2013 — 2015
Bachelor's degree, Computer and Information Sciences and Support Services, 4.0
SUNY at Buffalo 2004 — 2012
Physics
ITT Technical Institute 2009 — 2011
Associates of Occupation Studies Degree, Computer Electronics Technology
Time Warner Cable Business Class April 2015 - Present
IproMedia July 2014 - April 2015
T-Mobile December 2012 - July 2014
AT&T May 2011 - December 2012
Horizon MedCorp February 2010 - May 2011
AT&T Mobility July 2008 - December 2009
Verizon Wireless March 2005 - June 2008
Verizon Wireless October 2001 - March 2005
TXU Communications January 2001 - September 2001
Worknet May 2000 - December 2000
Skills
Customer Relations, B2B, Selling, Telecommunications, Government, Account Management, Solution Selling, Consultative Selling, New Business Development, Customer Service, Strategy, Contract Negotiation, Leadership, Sales, Customer Retention, Sales Operations, Sales Management, Negotiation, Management, Cold Calling, Project Management, Sales Process, Salesforce.com, Managed Services, Marketing, Strategic Planning, Direct Sales, CRM, Wireless, Mobile Devices, VoIP, Cloud Computing, Strategic Partnerships, Business Development
Education
St. Mary's University 1974 — 1978
BA, English Communications, 3.25 GPA
Time Warner Cable Business Class June 2014 - Present
Time Warner Cable April 2012 - May 2014
Mellon Firs Business Bank January 2004 - April 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English
Education
Santa Monica College 2005 — 2006
Downtown Business Magnet 2001 — 2005
Tata Consultancy Services September 2015 - Present
GearsCRM April 2015 - August 2015
CSC March 2013 - March 2015
CSC October 2011 - March 2013
Allscripts Healthcare Solutions July 2010 - October 2011
Allscripts January 2008 - July 2010
Time Warner Cable - Business Class January 2003 - January 2008
Time Warner Cable Business Class January 2000 - January 2003
Time Warner Cable January 2000 - January 2003
National Council of Churches January 1986 - January 2000
Skills
CRM, Salesforce.com, Leadership, Business Analysis, Management, Instructor-led Training, Project Management, Siebel, Hands-on Training, Webinars, Training Delivery, Business Analytics, Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce.com..., ERP, Sales Operations, Business Process, Cloud Computing, Requirements Analysis, Strategy, Salesforce Training, Salesforce.com..., Employee Training, Analytics, Business Development, Databases, Training, SaaS, Software Implementation, Consulting, Business Process..., Business Intelligence, JavaScript, Apex Data Loader, Apex Programming, Visualforce Pages, Full Life Cycle..., Build Strong..., People Management, People Development, Program Management, Apttus CPQ Certification, Social Media Marketing, Off-shore Team..., Integration
Education
Villanova University 2010 — 2011
Master Certification Project Management, Project Management
State University of New York Empire State College 2000 — 2003
BSME, Business Management/Economics
Time Warner Cable Business Class April 2014 - Present
self employed September 2012 - Present
Ricoh Americas Corporation June 2013 - April 2014
TEAM Enterprises May 2012 - June 2013
Pharmaca Integrative Pharmacy February 2012 - June 2013
MOGL September 2012 - May 2013
Ace Wholesale Auto Supply August 2008 - June 2012
Gap Inc./Gap Inc. Direct December 2000 - May 2004
Skills
Sales, Customer Service, Marketing, Manage Client..., Consulting, Skin Care, Teaching, Acting, Public Relations, Theatre, Television, Microsoft Office, Outlook, Film, Entertainment, Comedy, Microsoft Excel, Event Planning, Commercials, Hosting, Management
Education
UCSD
Bachelor of Arts (B.A.), Theatre/Theater and Communication
Santa Monica College
Esthetic Studies
KAG Logistics August 2012 - Present
Time Warner Cable Business Class May 2011 - August 2012
Time Warner Cable January 2008 - May 2011
Avis Budget Group June 2005 - October 2007
Skills
Customer Service, Sales, Account Management, Inventory Management, Operations Management, Customer Satisfaction, Supply Chain, Transportation, Logistics, Pricing, Supply Chain Management, Sales Operations, Shipping, Direct Sales, Sales Management, Microsoft Office, Team Building, Logistics Management, Management, Leadership, Process Improvement, Team Leadership, Strategic Planning, Freight, Sales Process, Telecommunications, Trucking, B2B, Salesforce.com, Marketing, Fleet Management, Customer Retention, Training, Forecasting, Call Centers, Truckload, Microsoft Word, Microsoft Excel
Education
Jones NCTI 2010 — 2010
Certificate, Installer
Stark State College of Technology 1997 — 2001
N/A, Marketing Management / Advertising
Glen Oak High Scool 1994 — 1997
Jones NCTI
Certificate, Excellence in Customer service
Time Warner Cable Business Class August 2014 - Present
Time Warner Cable Business Class February 2012 - August 2014
The Steele Law Firm, P.C. February 2009 - February 2012
Skills
Business Development, Management, Microsoft Office, Customer Service, Leadership, Contract Negotiation, Salesforce.com, Telecommunications, Outlook, Sales, Microsoft Excel, Time Management, Legal Research, PowerPoint, Teamwork, Team Leadership, Microsoft Word, Excel, Document Drafting, Training, Westlaw, CoStar, Research, Process Improvement, Project Planning, Editing, Social Media, Wireless, Direct Sales, Public Speaking, Team Building, Social Networking
Education
SUNY Oswego 2013 — 2016
Master of Business Administration (MBA), Project Management
SUNY Oswego 2004 — 2008
Bachelor of Arts, Political Science
Time Warner Cable Business Class June 2013 - Present
Time Warner Cable Business Class May 2012 - June 2013
Time Warner Cable October 2006 - May 2012
Time Warner Cable April 2005 - October 2006
Time Warner Cable March 1998 - April 2005
Skills
Telecommunications, VoIP, Broadband, Telephony, Managed Services, Wireless, IP, Ethernet, Call Centers, Optical Fiber, Fiber Optics, MPLS, Data Center, Computer Network..., Cloud Computing, Network Design, Vendor Management, T1, Unified Communications, Co-location
Education
University of Phoenix 2014 — 2016
Bachelors, Business Administration and Management, General
State University of New York College of Agriculture and Technology at Morrisville 1995 — 1996
Associate's degree, Travel, Tourism, and Hospitality
State University of New York College at Oswego
Business Administration and Management, General
Time Warner Cable Business Class January 1998 - Present
Time Warner Cable Business Class April 2008 - August 2012
Insight Business 2006 - 2008
Insight Business 2004 - 2006
Insight Communications 1998 - 2004
Skills
Sales Management, Operations Management, Financial Reporting, Performance Reporting, Payroll, Marketing Analytics, ICOMS, Salesforce.com, Crystal Reports, Telecommunications, Call Center, Cable Television, Internet Services, Telephony, Call Centers, Account Management, CRM, Customer Retention, Customer Service, Leadership, Direct Sales, Management, Sales, Sales Operations, Sales Process, Training, VoIP
Education
Spencerian College
Medical/Clinical Assistant
Time Warner Cable Business Class October 2007 - Present
Skills
Advance MS Excel Skills, VBA, Salesforce.com, Business Analysis, Market Research, PeopleSoft, Microsoft Office, Market Analysis, Financial Reporting, Databases, Business Objects, Business Intelligence, Telecommunications, Process Improvement, Data Warehousing, Visio, Crystal Xcelsius 2008, Cognos, Tableau, SharePoint, MapInfo Professional, MapPoint, Apple OS, CRM, Microsoft Excel, Analytics, Crystal Reports
Education
Southern Methodist University - Cox School of Business 2010 — 2010
Certification
Quorum, SAP BusinessObjects Partner 2009 — 2009
Certification
Bluewolf 2008 — 2008
SME Certification
Trinity Valley Community College 1997 — 1998
Computer Science
Forney High School 1994 — 1997
Diploma
US GreenFiber June 2015 - Present
Computer Services, Inc. April 2014 - April 2015
Time Warner Cable Business Class August 2009 - April 2014
Time Warner Cable September 2008 - August 2009
Juma Ventures May 2008 - September 2008
Time Warner Cable October 2007 - May 2008
Skills
Sales, Management, Customer Service, Leadership, Training, Account Management, Salesforce.com, Direct Sales, Call Centers, Sales Operations, Marketing, Cold Calling, Microsoft Office, Customer Retention, SaaS, Solution Selling, Sales Management, Troubleshooting, New Business Development, Sales Process, Co-location, Lead Generation, Strategic Partnerships, Business Development, Customer Satisfaction, Strategic Planning, Program Management, B2B, Telecommunications, Team Building, Team Leadership, Selling, Contract Negotiation, Invoicing, Sales Presentations, Managed Services, Networking, CRM, Cloud Computing, Customer Experience, Marketing Strategy, Enterprise Software, Product Management, Consulting, Complex Sales, Web Conferences
Education
State University of New York College at Oneonta 2003 — 2006
Bachelor of Arts, Music Industry; Business Communications, Cum Laude
Herkimer County Community College 2002 — 2003
Bachelor of Business Administration (B.B.A.), Music Industry/Business Communications, 3.55
Union Endicott High School 1999 — 2002
Regents Degree
Time Warner Cable Business Class April 2014 - Present
InfoCision Management Corporation July 2013 - April 2014
Time Warner Cable Business Class 2013 - 2014
Revol Wireless March 2012 - June 2013
SKN November 2010 - March 2012
Akron Summit Assault PDL Team 2011 - 2011
Akron Summit Assault PDL Team 2010 - 2011
STVM H.S. November 2006 - 2011
Repros Inc. February 2008 - September 2009
Force Soccer Shoppe July 2003 - April 2008
Skills
Retail, Strategic Planning, Team Leadership, B2B, Branding & Identity, Lease Negotiations, Product Development, Leadership, Staff Development, Account Management, Sales Management, Team Building, Marketing Strategy, Inventory Management, Customer Service, Budgets, New Business Development, Negotiation, Product Marketing, Sales, Advertising, Business Development, Management, Direct Sales, Business Strategy, Business Planning, Pricing, Project Planning, Analysis, Strategy, Brand Management, Sales Process, Marketing, Cold Calling, Customer Retention, Coaching, Sales Operations, Merchandising, Selling, Trade Shows, Forecasting, Training, Telecommunications, Human Resources, Salesforce.com, Public Speaking, Networking, Event Planning, Contract Negotiation, Microsoft Office
Education
The University of Akron 1979 — 1983
B/A, Communications & Organizational Communication
Schoolcraft College 1978 — 1978
Worked toward Associates Degree, Business Administration, Management and Operations
Brilliant™ March 2015 - Present
PrimePay November 2014 - March 2015
Time Warner Cable Business Class January 2012 - November 2014
Cox Business June 2011 - February 2012
Skyriver Communications, Inc June 2005 - September 2009
Sprint PCS April 2003 - June 2005
Sprint April 2002 - April 2003
Skills
Account Management, Sales, Sales Operations, Business Development, VoIP, Telecommunications, Sales Process, Direct Sales, Solution Selling, Customer Satisfaction, Start-ups, Salesforce.com, Management, Cold Calling, Networking, Negotiation, Project Management
Education
State University of New York College at Brockport 1997 — 2001
Business Administration with a concentration in Marketing
State University of New York College at Brockport 1997 — 2001
Bachelor of Science, Business Administration; Marketing
Study Abroad Program Brunel University
Time Warner Cable Business Class February 2015 - Present
Time Warner Cable Business Class June 2013 - Present
ASG Security May 2012 - June 2013
Maske Marketing July 2010 - May 2012
ADT Security Services December 2007 - July 2010
Skills
Cold Calling, Direct Sales, Account Management, Sales Management, Sales, Sales Process, Sales Presentations, Outside Sales, B2B, Selling, Salesforce.com, New Business Development, Sales Operations, Customer Retention, Training, Customer Service, Team Building
Education
Savannah State University 1993 — 1995
Bachelor of Arts, Marketing
Darlington School ( College Preparatory School) 1987 — 1991
High School Diploma
Time Warner Cable Business Class July 2014 - Present
Navisite - A Time Warner Cable Company June 2013 - July 2014
MIT Investment Management Co. June 2011 - September 2012
Department of Veteran’s Services June 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Research, PowerPoint, Capital Budgeting, Financial Modeling, Active Team Player, Social Media Marketing, Teamwork, Financial Analysis, Leadership, Strategy, Budgets, Project Management, Time Management, Sales
Education
Bentley University Graduate School of Business 2012 — 2014
Master of Business Administration (MBA), Business Analytics
Simmons College 2008 — 2012
Bachelor of Arts (B.A.), Finance, General
Anatolia College - American College of Thessaloniki 2011 — 2011
Wilmington High School 2004 — 2008
Time Warner Cable Business Class April 2013 - Present
Canon Solutions America May 2011 - February 2012
Xerox August 2008 - April 2011
Verizon Wireless July 2005 - August 2008
Skills
Cold Calling, Account Management, Sales Process, Direct Sales, Salesforce.com, Sales, B2B, New Business Development, Sales Operations, Sales Presentations, SaaS, Customer Retention, Channel, Managed Services, Customer Satisfaction, CRM, Contract Negotiation, Customer Service, Marketing, Business Process, Telecommunications, Solution Selling, Cloud Computing, Strategy, Selling
Education
Schreiner University 1997 — 1999
Business
Euless Trinity High School
Time Warner Cable Business Class January 2014 - Present
Skills
Call Centers, Telecommunications, Broadband, Troubleshooting, Customer Experience, Process Improvement, Cross-functional Team..., Customer Satisfaction, VoIP, Ethernet, Project Management, SharePoint Designer, SharePoint, VOD, Prestashop, Business Requirements, Knowledge Management, Leadership, Technical Support, Customer Service
Education
State University of New York College at Buffalo 2003 — 2010
B.A., Public Communication
Mercury Management Group November 2000 - Present
Time Warner Cable Business Class March 2010 - February 2014
Covad March 2006 - February 2008
GST Telecom June 1996 - October 2000
Fairchild Communications 1989 - 1996
Siemens Information Systems Ltd June 1985 - April 1989
MCI 1981 - 1985
Skills
Telecommunications, Managed Services, Strategic Partnerships, Solution Selling, Unified Communications, Leadership, Strategic Planning, Sales Management, SaaS, VoIP, Direct Sales, Co-location, Professional Services, Cloud Computing, Channel Partners, Wireless, P&L Management, Sales Process, Selling, Salesforce.com, Mergers, Channel, Go-to-market Strategy, Enterprise Software, MPLS, Product Marketing, Call Centers, Start-ups, Product Management, Business Development, Executive Management, Strategy, B2B, Sales Operations, Business Alliances, Networking, CRM, Contract Negotiation, Mergers & Acquisitions, Data Center, IP, Account Management, Sales, Management, New Business Development, Consulting, Business Networking, Mobile Devices
Education
Stanford University 1973 — 1977
BS, Economics, Finance
Viewmont
Time Warner Cable Business Class December 2013 - Present
Skills
Sales, Healthcare IT Sales, Cisco, Mobile Technology, AeroScout, Telecom Sales, SonicWall, Qlogic, Symantec, Assets Recovery, HP, Nortel, Meraki, Healthcare IT, Switches, HP Procurve, Juniper, Firewalls, Routers, ASA, Hardware, Cisco Technologies, Healthcare Information..., Information Technology, Cisco VoIP, Avaya IP Telephony, Cisco Security, Cisco Certified, Cisco 6500, Cisco WAN, Juniper Switches, Educational Consulting, Wireless Site Surveys, Telecommunications, CRM, Managed Services, Network Security, Networking, Unified Communications, LAN-WAN, Channel Partners, Solution Selling, Cloud Computing, B2B, Competitive Analysis, Storage, New Business Development, Sales Process, Direct Sales, Wireless
Education
Herkimer County Community College 1988 — 1991
A.A.S, Marketing
SUNY Oswego
Time Warner Cable January 2013 - Present
Time Warner Cable Business Class January 2011 - January 2013
Time Warner Cable Business Class September 2007 - January 2011
Harcourt Education January 2007 - September 2007
Delta Products Corporation December 2005 - January 2007
Delta Products Corporation March 2004 - December 2005
Skills
DWDM, VoIP, Telecommunications, PMP, Fiber Optics, Managed Services, Ethernet, IP, Computer Network..., Network Design, Wireless, Project Management, LTE, Telephony, Broadband, MPLS, Data Center, Cross-functional Team..., Management, CRM, Strategy, Account Management, Program Management, Business Development, Vendor Management, Project Portfolio..., Integration, Call Centers, Leadership, Team Leadership, Team Building, Product Management, Process Improvement, Customer Service, Strategic Planning, Analysis, Sales
Education
Academy of Leadership
Leadership Excellence
St. Edward's University 2005 — 2007
Business Administration and Management, General
Vineyard Leadership Institute 2005 — 2007
Leadership and Theology
Texas A&M University 1998 — 2002
Electrical and Electronics Engineering
ASPE - PgMP Course
Cable Business Services July 2014 - Present
School's Out Lunch, Inc - Non Profit January 2012 - Present
Comcast Business Services April 2013 - July 2014
Cable Business Services November 2011 - January 2013
Cable Business Services September 2009 - July 2011
Time Warner Cable Business Class December 2006 - September 2009
Bright House Networks March 2004 - December 2006
Time Warner Cable October 2000 - March 2004
US Navy February 1986 - January 1994
Skills
Strategy, Telecommunications, Leadership, Management, Sales Management, Competitive Analysis, Business Strategy, Selling, Process Improvement, VoIP, Program Management, CRM, Forecasting, Cold Calling, Training, Sales, Managed Services, Sales Process, Account Management, Strategic Planning, Operations Management, Recruiting, Solution Selling, Business Planning, Enterprise Software, Marketing, Strategic Partnerships, Business Development, P&L Management, Talent Acquisition, Executive Management, Marketing Strategy, Talent Management, Start-ups, Affiliate Management, Telecommunication..., Cables, Project Planning, Talent Assessment, Cable, Budgets, Negotiation, Coaching, Employee Training, Telecommunications Sales, Recruitment/Retention, Sales Recruitment, Salesforce.com, Sales Operations, Liferay
Education
Massachusetts Institute of Technology, MITx 2012 — 2015
Continuing Education - Online
St. Petersburg College 1992 — 1996
MCDBA
US Navy 1986 — 1989
Hospital Corpsman
Time Warner Cable Business Class October 2008 - Present
MAC Source Communications July 2007 - July 2008
Entre Computer Services 2001 - 2004
Ingram Micro July 1994 - March 1999
WKSE 1985 - 1989
Skills
Channel, Solution Selling, Unified Communications, Managed Services, VoIP, Cloud Computing, Account Management, Data Center, SaaS, New Business Development, Sales Management, Telephony, Telecommunications, Direct Sales, Disaster Recovery, Sales Process, Salesforce.com, Professional Services, Wireless
Education
State University of New York College at Buffalo 1984 — 1986
Time Warner Cable Business Class March 2014 - Present
Cbeyond July 2013 - March 2014
AT&T May 2010 - July 2013
AT&T May 2008 - May 2009
Skills
Direct Sales, Small Business, Wireless, Sales Management, Sales Process, Sales Operations, Cold Calling, Salesforce.com, Selling, New Business Development, Sales Presentations, Mobile Devices, Customer Service, Customer Satisfaction, Team Leadership, Management, Sales, Team Building, Budgets, VoIP, Solution Selling, Telecommunications, Managed Services
Education
St. Edward's University
Time Warner Cable Business Class May 2013 - September 2014
The Paige Company 2003 - May 2013
Medco July 2000 - May 2003
The Paige Company February 1998 - July 2000
US Homecare June 1996 - October 1997
Sartori Pharmacy August 1995 - May 1997
Skills
ACT, Siebel, MICROSOFT..., Microsoft Excel, PowerPoint, Microsoft Office, Account Management, Sales, Cold Calling, New Business Development, Marketing, Leadership, Salesforce, Selling, Sales Management, Management, Negotiation, Marketing Strategy, Inventory Management, Contract Negotiation, Team Building, Customer Retention, B2B, Salesforce.com
Education
Seton Hall University
Bachelor of Arts, Communications
Time Warner Cable Business Class November 2011 - Present
M3 October 2007 - Present
RanderCom Inc. May 2009 - November 2011
Verizon Business July 2006 - December 2007
AT&T May 1999 - July 2006
Skills
Solution Selling, Managed Services, Direct Sales, Channel, Unified Communications, Account Management, SaaS, Salesforce.com, Cloud Computing, Sales Process, Telecommunications, Sales Management, Co-location, Channel Partners, Selling, Networking, Data Center, VoIP, Ethernet, CRM, Sales Operations, Sales, Wireless, MPLS, Virtualization, Strategy, Pre-sales, Call Centers, Business Development, Disaster Recovery, Optical Fiber, Telephony, SIP Trunking, Professional Services, Leadership, Broadband, Hosted Services
Education
Spring Arbor University 1980 — 1984
Bachelor of Arts (B.A.), Psychology
Spring Arbor University 1980 — 1984
Bachelor of Arts (B.A.), Psychology
peer1 hosting a Cogeco company February 2015 - Present
Time Warner Cable Business Class November 2007 - September 2014
Time Warner Cable November 2007 - February 2009
Convergys December 1999 - November 2007
T-Mobile April 2004 - July 2006
Skills
Customer Satisfaction, Direct Sales, Account Management, Sales Management, Customer Experience, VoIP, Managed Services, Cold Calling, Customer Retention, Call Center, Solution Selling, Telephony, Telecommunications, Sales Process, Broadband, Wireless, Customer Service, Selling, Salesforce.com, Sales Operations, Team Leadership, Sales, Call Centers, Ethernet, Networking, Management, Sales Presentations, CRM, Co-location, New Business Development, Business Development, Strategic Partnerships, Vendor Management, Unified Communications, B2B, Product Marketing, Team Building, Product Management, Cross-functional Team..., Lead Generation, Avaya, MPLS, P&L Management, Workforce Management, Strategy, Team Management, Forecasting, Customer Acquisition, T1
Education
The University of Texas-Pan American 2007 — 2009
South Texas College
Business Administration and Management, General
Time Warner Cable Business Class August 2004 - Present
Gymboree 1992 - 2005
Skills
Salesforce.com, Direct Sales, VoIP, Solution Selling, Co-location, Telecommunications, Account Management, MPLS, Managed Services, Telephony, Broadband, Call Centers, Customer Retention, Selling, Sales Process
Education
State University of New York College at Brockport 1983 — 1987
LHS
Time Warner Cable Business Class April 2009 - Present
Warner Cable Business Class April 2009 - Present
AT&T March 2007 - June 2008
Skills
B2B, Broadband, Business Development, Cloud Computing, Co-location, Data Center, Direct Sales, Enterprise Software, Ethernet, Fiber Optics, IP, Internet Services, MPLS, Managed Services, Management, Metro Ethernet, Negotiation, Networking, Optical Fiber, SIP, SIP Trunking, SaaS, Sales, Sales Management, Sales Operations, Salesforce.com, Solution Selling, T1, Telecommunications, Telephony, Unified Communications, VoIP, Wireless
Education
STATE UNIVERSITY OF NEW YORK AT 1999 — 2004
B.S, computer science
STATE UNIVERSITY OF NEW YORK AT
B.S, computer science
SUNY Oneonta 1999 — 2003
B.S. Computer Science, Math
Windstream Communications March 2010 - Present
Time Warner Cable Business Class August 2009 - March 2010
Infinit Technology Solutions August 2008 - August 2009
PAETEC September 2006 - August 2008
Key Equipment Finance 2004 - 2005
Hewlett Packard June 1997 - November 2003
Compaq Financial Services Corporation 1997 - 1999
CableExpress, CXtec 1995 - 1997
Skills
Territory, Selling, Sales Management, Consultative Selling, Account Management, Contract Negotiations, Channel, Customer Relations, Pricing, Telecommunications, New Business Development, Negotiation, Solution Selling, Channel Programs, Cloud Computing, Hosted Services, Managed Services, Customer Service, Sales Operations, Enterprise Software, Sales, Contract Negotiation, Business Development, Channel Partners, Cisco Technologies, VoIP, Co-location, Lease Financing, Networking, Lead Generation, Program Management, Data Center, Unified Communications, Sales Process, Direct Sales, WAN, CRM, Strategic Partnerships, MPLS, Product Management, Cold Calling, Management, Security, Training, Disaster Recovery, B2B, Telephony, SaaS, Professional Services, Go-to-market Strategy
Education
State University of New York College at Potsdam 1985 — 1988
BFA, Art, Math, Science, Music
West Genesee
W.W. Grainger May 2014 - Present
Staples Business Advantage October 2011 - April 2014
Lyon Workspace Products August 2010 - October 2011
Time Warner Cable Business Class December 2009 - September 2010
The Post Standard September 2000 - December 2009
Skills
Cold Calling, B2B, Selling, New Business Development, Lead Generation, Direct Marketing, Direct Sales, Account Management, Marketing Strategy, Sales Management, Sales Operations, Sales, Advertising, Marketing, Salesforce.com, Sales Presentations, Online Advertising, Advertising Sales, Networking, Sales Process
Education
SUNY Institute of Technology 1994 — 1996
B.A., Psychology
State University of New York College of Agriculture and Technology at Morrisville 1992 — 1994
A.A., Liberal Arts
Windstream Communications May 2013 - Present
TW telecom October 2009 - March 2013
New Horizons of Rochester January 2009 - October 2009
Time Warner Cable Business Class September 2002 - August 2008
AT&T Communications March 1999 - September 2002
Time Warner Telecom 1994 - 1999
Frontier Communications (RCI long Distance) 1989 - 1994
Skills
Solution Selling, Sales Management, Telecommunications, Customer Retention, Contract Negotiation, Competitive Analysis, Training, Pricing Strategy, Territory Management, Presentation Coaching
Education
Saint John Fisher College 1991 — 1995
MBA, Management
State University of New York College at Oswego 1979 — 1983
BS, Marketing Management
Time Warner Cable Business Class June 2012 - Present
Time Warner Cable Business Class June 2010 - June 2012
Siena College September 2006 - August 2009
Skills
Metro Ethernet, PRI, Elan, VPLS, Dedicated Internet..., Cloud Computing, Managed Security..., IP VPN, Internet Communications, Salesforce.com, ICOMS, Consultative Approach, Business Development, Solution Selling, Enterprise IT..., Disaster Recovery, Redundancy Management, Managed Services, MPLS, Private Line, T1
Education
Siena College
Bachelor of Science (BS), Business, Management, Marketing
Time Warner Cable Business Class March 2015 - Present
CenturyLink June 2011 - March 2015
Qwest September 2010 - June 2011
Qwest May 2007 - September 2010
Qwest March 2005 - May 2007
Skills
Co-location, Long Distance, SIP Trunking, Managed Services, Private Line, Solution Selling, MPLS, Unified Communications, VoIP, Ethernet, Telephony, SIP, WAN, CPE, DWDM, Customer Retention, Miller Heiman, Telecommunications, Salesforce.com, Business Development, Cloud Computing, Hosted Services, Metro Ethernet, Networking, PRI, Sales, T1
Education
The University of Texas at Arlington 1980 — 1982
Marketing
Southwestern Assemblies of God University 1978 — 1980
Time Warner Cable Business Class November 2011 - Present
Time Warner Cable of San Antonio April 2007 - November 2011
Gary's Pool and Patio February 2006 - October 2006
Cylinderbox.com January 2004 - August 2005
Skills
Call Centers, Telecommunications, OS X, Troubleshooting, Sales, Salesforce.com, Customer Satisfaction, Customer Service, Customer Experience, Networking, Technical Support, Customer Retention, Managed Services, Team Leadership, Microsoft Office, VoIP, Account Management
Education
Western Washington University 1998 — 2000
Bachelor's Degree, Photography
Schreiner University 1996 — 1997
Graphic Design
Episcopal School of Dallas 1992 — 1996
High School Diploma, Fine and Studio Arts
Time Warner Cable Business Class Training ManagerAustin Radiological AssociationOctober 2014 - Present
Time Warner Cable February 2007 - August 2014
Skills
Call Centers, Telecommunications, VoIP, Training, Customer Retention, Employee Relations, Customer Service, PeopleSoft, Team Building, Broadband, Onboarding, Customer Satisfaction, Leadership, Management, Team Leadership
Education
Southeastern Louisiana University
Business Management
Time Warner Cable Business Class April 2011 - Present
Time Warner Cable Business Class August 2007 - Present
Level 3 and Adelphia Bus. July 1998 - 2007
Skills
Co-location, MPLS, Unified Communications, Telecommunications, Managed Services, Solution Selling, PRI, Channel, DWDM, VoIP, Broadband, Ethernet, Telephony, Network Design, IP, Metro Ethernet, Wireless Networking, Call Centers, Fiber Optics, T1, Wireless, Hosted Services, Optical Fiber, WAN, WiFi, Networking
Education
SUNY Fredonia 1972 — 1976
BSED, Education
Time Warner Cable Business Class December 2011 - Present
Time Warner Cable January 2010 - November 2011
Time Warner Cable, Residencial Services October 2002 - November 2010
Air Lanka International- Srilankan Airlines June 1986 - February 1991
Education
State University of New York College at Old Westbury
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Borough of Manhattan Community College (BMCC)-CUNY 1994 — 1996
Associate in Applied Science degree (A. A. S.), Business Administration and Management, General
Ananda College Colombo, Sri Lanka 1979 — 1987
High School Deploma - Grade 5- 12
Ta Travel Centers Of America January 2014 - Present
Ta Travel Centers Of America March 2012 - January 2014
Time Warner Cable Business Class August 2010 - December 2011
Mediacom- Goshen April 2010 - July 2010
Taco Bell April 2009 - February 2010
Sutherland Global Services December 2007 - January 2009
Price Chopper August 2003 - February 2008
Skills
Data Entry, Customer Satisfaction, Operations Management, Microsoft Office, Creative Writing
Education
Orange County Community College
Associate of Arts, Humanities
State University of New York College at Oswego
Bachelor of Arts, English Writing Arts
Time Warner Cable Business Class September 2015 - Present
Time Warner Cable Business Class April 2015 - September 2015
Time Warner Cable Business Class July 2014 - April 2015
Time Warner Cable Business Class October 2012 - July 2014
Time Warner Cable Business Class July 2011 - October 2012
Time Warner Cable November 2009 - July 2011
Time Warner Cable April 2009 - November 2009
Time Warner Cable April 2008 - April 2009
Time Warner Cable April 2007 - April 2008
Time Warner Cable October 2005 - April 2007
Skills
CCNA, Metro Ethernet, MEF, Troubleshooting, DOCSIS, WAN, VoIP, Fiber Optics, Wireless Networking, Technical Support, Routers, HTML, Cabling, Network Administration, CCENT, PRI, Coax, Access, PowerPoint, Microsoft Excel, A+, Network+, CSS, Visio, Networking, Wireless, LAN-WAN, Microsoft Word, Optical Fiber, LAN, CWDM, Java, Word, Excel, WDM, Ethernet, Carrier Ethernet, CECP 2.0, Network Design, Telcordia Granite, Project+, Juniper JNCIA
Education
Southern State Community College
Associate of Arts and Sciences (AAS), Information Technology
Time Warner Cable Business Class
Skills
Direct Sales, Account Management, Cloud Computing, Solution Selling, Telecommunications
Education
Southern Illinois University, Edwardsville
Bachelor's degree, Business Administration and Management, General
Time Warner Cable Business Class October 2009 - Present
Time Warner Cable 2003 - Present
Fremont Ohio March 1987 - February 1997
Education
Liberty Benton High School
General Studies
Stautzenberger College-Maumee
Business Administration and Management, General
Time Warner Cable Business Class June 2012 - Present
Skills
Team Leadership, Telephony, Wireless, Broadband, VoIP, IP, Computer Network..., Customer Satisfaction, Contract Negotiation, Team Building, Vendor Management
Education
Southwestern College 1988 — 1990
Associate of Arts (AA)
Time Warner Cable Business Class May 2005 - Present
Time Warner Cable Business Class May 2005 - August 2010
Skills
Telecommunications, MPLS, Unified Communications, Wireless, Managed Services, Ethernet, IP, Telephony, Solution Selling, SIP, Cisco Technologies, Switches, Juniper
Education
Southeast Community College 1998 — 2010
Academic Transfer to University of Nebraska (Lincoln)
Time Warner Cable Business Class
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
State University of New York College at Buffalo
Time Warner Cable Business Class November 2012 - Present
Education
Southeast Community College-Milford 1986 — 1987
Associate's degree, HVAC
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Media July 2010 - March 2014
Time Warner Cable Media July 2002 - May 2009
New York State Assembly September 2001 - June 2002
Skills
Press Releases
Education
State University of New York College at Cortland 1998 — 2001
Bachelor's Degree, Communication and Media Studies
Time Warner Cable Business Class March 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English
Education
State University of New York College at Cortland 1998 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies