Time Warner Cable Business Class
Time Warner Cable Business Class List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable Business Class. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Business Class Salaries. You can even request information on how much does Time Warner Cable Business Class pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable Business Class directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,921 Time Warner Cable Business Class employees in database. Find out everything there's to know about Time Warner Cable Business Class employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Business Class Employees
Home Resource Group/Keller Williams Realty July 2014 - Present
Time Warner Cable Business Class January 2013 - July 2014
DoubleHorn Communications July 2012 - November 2012
e-Cycle LLC September 2011 - August 2012
T-Mobile October 2010 - September 2011
Sprint Nextel August 2005 - October 2010
Sprint Nextel August 2003 - August 2005
Sprint Nextel June 2002 - August 2003
Sprint Nextel October 2000 - June 2002
Skills
Real Estate, Real Estate Transactions, Listing Homes, Move Up Buyers, Buyer Representation, Investment Properties, Contract Negotiations, Customer Satisfaction, Solution Selling, Direct Sales, Selling, B2B, Networking, Wireless, Sales Management, Cold Calling, Strategy, Account Management, VoIP, Team Building, Cloud Computing, Telecommunications, Salesforce.com, Management, New Business Development, Leadership, Sales, Strategic Partnerships, Negotiation, Customer Retention, Call Centers, Business Development, Forecasting, Training, Unified Communications, Managed Services, Cross-functional Team..., Sales Operations, Sales Process, Teamwork, RFP preparation, Team Leadership, Vendor Relations, Conflict Resolution, Time Management, Hiring, Consultative Selling, Sales Presentations, Mobile, CRM
Education
Midland High School 1990 — 1994
Lubbock Christian University
Bachelor of Science, Organizational Management
Time Warner Cable Business Class January 2015 - Present
Time Warner Cable Business Class February 2012 - December 2014
Time Warner Cable Business Class August 2008 - February 2012
Skills
Metro Ethernet, PRI, Solution Selling, Salesforce.com, Telecommunications, Direct Sales, Cold Calling, B2B, Account Management, MPLS, Managed Services, Unified Communications, Sales Management, Telephony, Ethernet, Networking, New Business Development, Wireless, Fiber Optics, Customer Satisfaction, Broadband, SIP Trunking, Call Centers, Co-location
Education
The University of Akron 2011 — 2012
Business Administration and Management, General
Malone College 2007 — 2008
Muskingum College 2004 — 2007
CenturyLink Business February 2015 - Present
Time Warner Cable Business Class January 2014 - February 2015
Avid Communications, LLC March 2012 - January 2014
KGP Logistics June 2010 - August 2011
Sprint Nextel November 2005 - August 2008
Data Systems International January 2005 - June 2005
Birch Communications May 2004 - November 2004
Hooper Holmes, Inc. December 2003 - May 2004
Sprint May 2002 - July 2003
Celebrity Crystal & China September 2000 - November 2001
Skills
Telecommunications, Outlook, Customer Relations, Customer Service, Word, Excel, PowerPoint, Account Management, Databases, Microsoft Office, Writing, B2B, New Business Development, Sales Support, Sales Pipeline..., Cold Calling, Direct Sales, Salesforce.com, Sales, Call Center, Business Development, VoIP, Social Media, Microsoft Word, Microsoft Excel, Sales Management, Call Centers, Sales Operations, Networking, Lead Generation, Wireless, Leadership, Solution Selling, Managed Services, Sales Process, Customer Satisfaction, Selling, Customer Experience, Strategic Partnerships, SaaS, MPLS, Customer Retention, Contract Negotiation, Vendor Management, Telephony, T1, SIP Trunking, Optical Fiber, IP, Ethernet
Education
University of Kansas 1999 — 2011
BGS, Communications
Johnson County Community College 1998 — 2008
Associate of Arts
Blue Valley Northwest High School 1998 — 1999
HS diploma
Oak Park High School 1995 — 1998
Defthouse Bicycles BMX Club January 2014 - Present
Time Warner Cable Business Class July 2013 - January 2015
Move, Inc. August 2011 - July 2013
Verizon Wireless September 2004 - August 2010
Skills
Integration, Business Development, Strategic Partnerships, Marketing, New Business Development, Call Centers, Sales Operations, Telecommunications, Customer Satisfaction, Sales, Account Management, Customer Retention, Online Marketing, Strategy, Entrepreneurship, Program Management, Networking, Customer Experience, Direct Sales, Salesforce.com, Mobile Devices, Cold Calling, Sales Process, Solution Selling, Lead Generation
Education
Los Angeles Pierce College 2011 — 2013
Business Administration Marketing
Time Warner Cable Business Class October 2014 - Present
Sprint April 2011 - October 2014
T-Mobile August 2000 - July 2010
Powertel August 1999 - September 2000
Skills
Account Management, Sales Management, Cold Calling, Direct Sales, Customer Retention, Wireless, Sales Process, Salesforce.com, Telecommunications, Solution Selling, Sales Operations, B2B, Unified Communications
Education
Kentucky Wesleyan College 1990 — 1995
BA, Communications
Trinity High School 1986 — 1990
Time Warner Cable Business Class June 2014 - Present
Humana October 2013 - June 2014
WQXE 98.3 Skytower Communications June 2012 - July 2013
Comcast Business June 2006 - November 2011
Remax - Janet Team January 2006 - December 2008
T-Mobile June 2001 - March 2006
Skills
Vendor Management, Sales Promotion, Cold Calling, Account Management, Direct Sales, Salesforce.com, Telecommunications, Sales, Solution Selling, New Business Development, Budgets, Operations Management, Strategic Planning, Advertising, Technical Recruiting, Public Relations, Real Estate, Customer Retention, Sales Management, Customer Satisfaction, Project Management, Sales&Marketing, Marketing, Leadership, Event Planning, Event Management, Call Centers, Project Planning, Social Networking, Social Media Marketing, Customer Service, Time Management, Sales Operations, Selling, Contract Negotiation, Lead Generation, B2B, CRM, Forecasting, Trade Shows, Business Development, Marketing Strategy, Team Building, Training, Product Marketing, Management, Sales Process, Marketing Communications, Strategic Partnerships, Market Research
Education
Kaplan University 2009 — 2012
Bachelor of Science (BS), Studied Business Administration, Management and Operations, Dean's List Honors
Leadership Hardin County 2009 — 2010
Community Economic Development
Sullivan University 2002 — 2005
Associate's Degree, Studied Marketing & Sales Management
Time Warner Cable Business Class 2014 - Present
Windstream February 2013 - November 2014
EarthLink August 2001 - January 2013
Skills
Co-location, PRI, SIP Trunking, Telecommunications, Hosted Services, MPLS, Cloud Computing, Managed Services, Metro Ethernet, Data Center, Direct Sales, SaaS, Hosted Voice, Solution Selling, Ethernet, Telecom Expense..., Broadband, SIP, Integration, WAN, Wireless, Sales Process, Account Management, IT Service Management, IP PBX, LAN-WAN, Sales Engineering, Virtualization, Enterprise Software, IP, VoIP, Selling, Salesforce.com, Mobile Devices, Network Design, Sales, T1, Networking, Unified Communications, Telephony, Call Centers, Cisco Technologies, DSL, Telecommunication..., Internet Services, Optical Fiber, Channel Partners, Professional Services, Strategic Partnerships, Customer Retention
Education
Livingstone College 1979 — 1984
BS, Business Management
Catawba College 1983 1983 — 1983
Certifcate, Business, Management, Marketing, and Related Support Services
Central High School Bridgeport CT 1977 — 1979
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kolbe High School Bridgeport CT 1976 — 1977
Transferred To Central High, English Language and Literature, General
Langsford Funeral Home June 2014 - Present
Time Warner Cable Business Class July 2013 - May 2014
HomeAdvisor June 2010 - June 2013
Skills
Microsoft Office, Customer Service, Training & Development, Sales, Cold Calling, Purchasing, Account Management, Sales Management, Online Advertising, New Business Development, SEO, Contract Negotiation, Insurance, Social Media, Salesforce.com, Negotiation, Customer Satisfaction, Management, Business Development
Education
Central Missouri State University 2005 — 2006
Bachelors, Hospitality Administration/Management, B
Longview Community College 2001 — 2004
Associates, Liberal Arts
Lee's Summit High 1998 — 2001
High School Diploma, Botany/Plant Biology, A
Time Warner Cable Business Class March 2015 - Present
Dex Media November 2013 - Present
ZipLocal May 2009 - June 2013
Skills
SEM, Advertising Sales, SEO, Lead Generation, Social Media Marketing, Salesforce.com, Google Adwords, Mobile Marketing, Online Advertising, Online Marketing, Digital Media, Advertising, Mobile Advertising, Digital Marketing, B2B, Customer Acquisition, Email Marketing, PPC, Account Management
Education
Le Moyne College 1992 — 1994
Bachelorâs Degree, Accounting, 3.0
Onondaga Community College 1989 — 1992
Associateâs Degree, Business Administration and Management, General, 3.2
Time Warner Cable Business Class 2015 - Present
Skills
Interactive Marketing, Account Management, Project Management, Integrated Marketing, Market Planning, Digital Marketing, Social Media Marketing, Web Analytics, E-commerce, PPC, Marketing Strategy, Project Planning, Analytics, Lead Generation, Marketing, SEM, Copywriting, Advertising, Social Media, Google Analytics, Strategy, Marketing Communications, Facebook, Public Relations, CRM, Management, Budgets, Leadership, Social Networking, Brand Management, Online Marketing, B2B, Online Advertising, Email Marketing, Web Marketing, Sales, Content Management, Direct Marketing, SEO, Mobile Marketing, Google Adwords, Strategic Planning, Digital Strategy, Marketing Management, Blogging, Brand Development, Newsletters, Multi-channel Marketing, Press Releases, Brand Awareness
Education
Johnson C. Smith University - JCSU 1997 — 2001
BA, Communications
Time Warner Cable Business Class April 2015 - Present
Cloud Communications Group 2014 - Present
Pavaso April 2014 - July 2014
Windstream Communications June 2013 - April 2014
Bell Partners, Inc. May 2011 - April 2013
Robert Half International September 2011 - April 2012
Best Buy June 2009 - September 2010
Variations Carpet Mills 2008 - 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Event Planning, Sales, Marketing, Public Speaking, Research, Customer Satisfaction, Leadership, Direct Sales, Real Estate Transactions, Account Management, Social Networking, Social Media Marketing, Market Research, Online Marketing, Marketing Strategy, Contract Negotiation, Selling, Cold Calling, Advertising, Business Development, Salesforce.com, Customer Retention, Marketing Communications, New Business Development, Sales Management, Recruiting, Lead Generation, Sales Process, Sales Presentations, B2B, Sales Operations, CRM
Education
Kennesaw State University 2003 — 2007
Bachelor's degree, Communication and Media Studies
Time Warner Cable February 2014 - Present
Time Warner Cable Business Class November 2012 - February 2014
Allstate April 2010 - October 2012
Health Net November 2009 - April 2010
James, McElroy & Diehl, P.A. 2005 - 2006
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, VoIP, Customer Service, Customer Experience, Customer Retention, Telephony, Wireless, Outlook, IP, Microsoft Office, Time Management, Management, Team Building, Public Speaking
Education
King's College 2003 — 2004
Associate of Arts and Sciences (A.A.S.), PARALEGAL STUDIES
Fayetteville State University 2002 — 2004
WEST CHARLOTTE SENIOR HIGH SCHOOL 1998 — 2002
GENERAL STUDIES, High School/Secondary Diplomas and Certificates
Time Warner Cable Business Class November 2014 - Present
Sales Coach December 2013 - November 2014
Skills
VoIP, Telecommunications, Sales, Management, Customer Service, Account Management, Sales Management, Leadership, Wireless, Microsoft Office, Team Leadership, New Business Development
Education
American InterContinental University 2000 — 2018
Bachelor's Degree, Business Administration and IT
Los Angeles Valley College 1999 — 2000
Associate's degree, General Studies
Van Nuys High School 1996 — 1999
High School Diploma, GED
Time Warner Cable Business Class November 2013 - Present
Windstream Communications June 2012 - November 2013
Longview Rubber Products June 2010 - July 2012
Wash On Wheels August 2004 - January 2008
Skills
Microsoft Office, PowerPoint, General Computer Skills, Copier, Postage Meter, Sales Presentation..., Communication Skills, Cold Calling, Photocopier, Solution Selling, Selling, VoIP, Call Centers, Fax, IP, Salesforce.com, Sales, Telecommunications, Allworx, Disaster Recovery, Business Continuity..., Small Business, Business Process..., Unified Communications, Networking, Cloud Computing, Sales Process, Data Center, SaaS, Professional Services, Telephony, Customer Retention, Co-location, Account Management, Awesomeness, Sales Presentations, Direct Sales, Managed Services, Sales Management, New Business Development, Sales Operations
Education
Kilgore College 2009 — 2011
Child Development
Time Warner Cable Business Class March 2014 - Present
Skills
Salesforce.com, Quality Assurance, Month End Close, Sales Operations, Sales Order Processing, Training & Development, Process Improvement, Process Development, Process Management, Project Management, Project Coordination, Managed Services, Customer Service, Employee Training, Management, Strategy, Sales Management, Call Centers, Time Management, Sales, Telecommunications, Customer Retention, Customer Satisfaction, Marketing, Training
Education
Pfeiffer University 2011 — 2013
Master of Science (MS), Organizational Change Management, 3.86
Johnson C. Smith University - JCSU 2002 — 2007
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Palm Beach County Emergency Operations Center December 2013 - Present
ADT July 2013 - Present
ADT February 2013 - Present
Time Warner Cable Business Class January 2012 - January 2013
Windstream Communications February 2011 - January 2012
AT&T June 2000 - 2009
AT&T Communications January 2000 - January 2008
Norstan Communications January 1997 - January 2000
Norstan Communications January 1996 - January 1999
Warwick Communications, Inc 1998 - 1999
Skills
Telecommunications, VoIP, Wireless, Managed Services, MPLS, Optical Fiber, Broadband, Ethernet, Metro Ethernet, Telephony, IP, T1
Education
Kaplan University 2008 — 2013
Bachelor of Science (BS), Legal Studies
Kaplan University
Bachelor's Degree, Legal Studies
Solon High School
Quick Search June 2015 - Present
Century Golf August 2014 - March 2015
Time Warner Cable Business Class 2013 - 2014
Rackmount Solutions, Inc. October 2011 - February 2013
Rackmount Solutions 2005 - 2011
Seventh-day Adventist Associations of Colorado and Wyoming 1995 - 2003
Skills
Contract Negotiations, New Business Development, Estate Planning, Fundraising, Building Relationships, Property Management, Social Networking, Non-profit..., Commitment to Customer..., Community Service, School Boards, School Administration, Telephony, Internet, Digital Cable, Storage Solutions, Business Development, Contract Negotiation, Strategic Partnerships, Account Management, Solution Selling, Cloud Computing, Networking, Entrepreneurship, Direct Sales, Sales, Channel Partners, Lead Generation, Selling, Co-location, Sales Process, CRM, Management, Start-ups, Sales Management, Strategy, Executive Management, Go-to-market Strategy, Telecommunications, Wireless, VoIP, Business Alliances, Customer Service
Education
Graduate School of Banking at Louisiana State University
Banking
Louisiana State University in Shreveport
Accounting
Southwestern Adventist University
Accounting
Time Warner Cable Business Class December 2012 - Present
Time Warner Cable Business Class April 2011 - December 2012
U.S. National Waterwater Center February 2009 - March 2011
Sacramneto State Univeristy August 2005 - September 2007
Univeristy of Oklahoma August 2002 - August 2005
Univeristy of Tennessee July 2000 - August 2002
Clemson University August 1998 - July 2000
Skills
Marketing, Networking, Sales, Negotiation, New Business Development, Direct Sales, Management, Customer Retention, Account Management, Business Development, Access, Cold Calling, Salesforce.com
Education
Methodist University 1987 — 1990
Bachelor of Science Accounting, Accounting
Star Energy Partners September 2013 - Present
Total Education Solutions September 2011 - August 2012
Sunrise East Tutoring September 2010 - September 2011
Time Warner Cable 2008 - 2009
Time Warner Cable Business Class 2007 - 2008
Time Warner Cable December 2005 - August 2007
FirstMerit Bank 2001 - 2004
Skills
Customer Service, Management, Teaching, Spanish, Team Leadership, Program Management, Project Management, Process Improvement, Energy, Change Management, Project Planning, Business Analysis, Leadership, Quality Management, Quality Assurance, Sales Operations, Microsoft Office, Deregulation, Strategic Planning, Microsoft Excel, Operations Management, Business Process..., Training, Teaching English as a..., Spanish-speaking, Process Flow..., Business Rules, Job Aids, CRM, Launching New Programs, Social Media, Team Mentoring, Business Process, ESL, Renovation, Property Flipping, Painting, Home Staging, Home Improvement
Education
Kaplan University 2008 — 2010
Master of Science (M.S.), Business Administration, Management and Operations
The University of Akron 2001 — 2005
Bachelor's Degree, Secondary Education and Teaching
Time Warner Cable Business Class June 2008 - February 2013
Time Warner Cable March 2006 - June 2008
First Choice Loan Services April 2004 - March 2006
Americorp January 2002 - June 2004
The Madison Square Garden Company May 1994 - March 2000
Skills
Telephony, MPLS, VoIP, Telecommunications, Wireless, Broadband, IP, Ethernet, Call Centers, Computer Network..., Routers, Cabling, Direct Sales, Wireless Networking, GSM, Sales Operations, Sales Management, Customer Satisfaction, Customer Retention, Customer Support, Long Term Relationship..., Team Building, Team Leadership, Cross Selling, Process Improvement, Marketing Strategy, Coaching, Customer Service, Business Planning, Small Business
Education
LaGuardia Community College
Business Administration and Management, General
Time Warner Cable Business Class January 2010 - Present
Time Warner Cable Business Class March 2006 - December 2009
AT&T (SBC) January 2004 - February 2006
AT&T (SBC) May 2000 - December 2003
Skills
Telecommunications, VoIP, Managed Services, Solution Selling, Wireless, Co-location, Unified Communications, MPLS, Direct Sales, Ethernet, Metro Ethernet, Call Center, Salesforce.com, PRI, Broadband, Sales Management, SIP Trunking, IP, LAN-WAN, Telephony, Optical Fiber, Call Centers, Professional Services, T1, Data Center, Sales Operations, Strategy, Selling, Business Development
Education
Kent State University - Graduate School of Management 1989 — 1992
MBA, Business Administration
Youngstown State University 1982 — 1986
BSEE, Electrical Engineering
Time Warner Cable Business Class June 2014 - Present
MetLife January 2012 - August 2013
MetLife October 2004 - December 2011
MetLife January 2001 - October 2004
Skills
Leadership, Team Building, Mentoring, Workforce Management, Capacity Planning, Real Time Monitoring, Coaching, Forecasting, Trend Analysis, Process Improvement, Cost Saving Initiatives, Flexible Scheduling, Business Analysis, Vendor Management, Strategic Planning, Creative Problem Solving, Timely Decision Making, Strategic Negotiations, Influence Others, Project Management, Collaboration, Budget Forecasts, Change Management, Shared Vision, Motivation, Employee Engagement, Insurance, Project Planning, Call Centers
Education
Miami University 1998 — 2000
General studies, Nursing
Applied Tech September 2014 - Present
Converged Technology Professionals Inc. April 2014 - August 2014
Time Warner Cable Business Class January 2013 - April 2014
Verizon Business July 2012 - January 2013
Time Warner Cable Business Class August 2011 - July 2012
Sprint Nextel July 2009 - July 2011
T-Mobile USA December 2006 - July 2009
University of Iowa August 2002 - May 2006
Skills
Consultative Selling, Cold Calling, Negotiation, Account Management, Sales Management, Salesforce.com, Microsoft Office 2007, Strategic Thinking, Telecommunications, Wireless Services, Wireline, Direct Sales, VoIP, Unified Communications, Cloud Computing, Data Center, Selling, Wireless, Enterprise Software, Customer Service, Sales, Solution Selling, Managed Services, Sales Process, Management, Business Development
Education
Marquette University 1998 — 2002
BS, Physics/Mathematics
Marquette University High School 1994 — 1998
High School, General Studies
Time Warner Cable Business Class May 2011 - Present
Skills
Project Management, Contract Negotiations, Telecommunications, Process Implementation, Contract Negotiation, Sales Management, Management, Salesforce.com, Customer Satisfaction, Customer Service, Solution Selling, Direct Sales, Cross-functional Team..., Networking, Analysis, Call Centers, Business Development, Software Documentation, Access, Training, Budgets, Negotiation, Customer Retention, Wireless
Education
Kansas State University 1998 — 2002
Bachelor
Shawnee Mission South 1994 — 1998
Time Warner Cable Business Class March 2012 - Present
Time Warner Cable 2012 - 2015
DiveIn Deals May 2011 - February 2012
Clearwire May 2007 - December 2010
Ubiquitel 2001 - 2006
Ubiquitel 2001 - 2006
Skills
Solution Selling, Direct Sales, Marketing, Management, Sales Process, CRM, B2B, Market Planning, Sales Management, Sales Operations, Wireless, Strategic Planning, Mobile Devices, Sales, Leadership, Telecommunications, Enterprise Software, Retail, Team Building, Budgets, Lead Generation, Strategic Partnerships, Channel, Account Management
Education
Mercer County Community College 1989 — 1992
Economics
Time Warner Cable Business Class April 2014 - Present
NYC Business Solutions June 2012 - April 2014
Staten Island Economic Development Corp. (SIEDC) July 2011 - June 2012
Private Residence July 2008 - March 2011
The Ruth Group July 2008 - December 2008
Lippert/Heilshorn & Associates January 2008 - July 2008
Lippert Heilshorn & Associates September 2007 - January 2008
Re:Sources May 2007 - September 2007
Re:Sources February 2007 - May 2007
Skills
Business Development, Management, CRM, Program Management, Leadership, Small Business, Selling, Social Media, Time Management, Entrepreneurship, Marketing, Sales, Strategic Planning, Team Building, Project Management, Training, Account Management, Strategic Communications, Microsoft Office, Event Planning, Business Planning, Business Strategy, Strategic Partnerships, Recruiting, Online Marketing, Community Development, Small Business Lending, Project Planning, Cold Calling, Networking, Community Outreach, Building Relationships, Contract Negotiation, Salesforce.com, Workforce Development, Microfinance, Politics, Relationship Management, Local Government, Oracle CRM, Service Delivery..., Cross Selling, Partner Development, Government, Fiber Optics, Site Acquisition, Telecom Riser Management, Right-Of-Entry..., Telecom License...
Education
Seton Hall University 2003 — 2007
B.A., Political Science
Lynn University
International Business
St. Joseph by the Sea High School
Regents Diploma
Time Warner Cable Business Class June 2013 - Present
Time Warner Cable Business Class February 2012 - May 2013
Union Resource Marketing July 2010 - January 2012
Quantum Loyalty Systems November 2008 - June 2010
Sprint Nextel August 1998 - October 2008
Education
Kansas State University
The University of Kansas
General
J. Rayl Transport, Inc. August 2015 - Present
SaberLogic September 2010 - September 2015
Time Warner Cable Business Class March 2008 - September 2010
Time Warner Cable Business Class December 2006 - March 2008
Skills
ERP, Project Management, CRM, Team Building, E-commerce, Professional Services, Customer Service, Account Management, Business Process..., Integration, Information Technology, Team Leadership, Customer Satisfaction, Strategic Planning, Solution Selling, Process Improvement, Business Development, Networking, Business Intelligence, Time Management, Management, Salesforce.com, Leadership, Enterprise Software, Sales
Education
Kent State University
Peak 10 March 2015 - Present
Peak 10 December 2013 - March 2015
Corbus, LLC May 2012 - November 2013
Cincinnati Bell January 2012 - May 2012
AirWay Technologies November 2010 - February 2012
Cincinnati Bell April 2009 - November 2010
Cincinnati Bell April 2007 - April 2009
Time Warner Cable Business Class 2003 - 2007
Wittenberg University August 1999 - August 2003
Skills
Contract Negotiation, Business Case..., Spanish, WAN, SIP, Wireless, MPLS, Data Center, Business Continuity, Telecommunications, Telecom Expense..., Hosted VoIP, Cloud Computing, IP, Professional Services, Managed Services, VoIP, Solution Selling, Unified Communications, Ethernet, Network Design, SaaS, Carriers, International Business, Business Intelligence, Social Media, Web Applications, Mobile Devices, Vendor Management, Co-location, Sales Process, Management, Development Of Employees, Cisco Technologies, Telephony, Salesforce.com, Networking, Project Management, Enterprise Software, Account Management, SIP Trunking, Direct Sales, IT Service Management, Consulting, Sales, Strategic Partnerships, Pre-sales, Business Development, Virtualization
Education
Vanderbilt University 1992 — 1999
MA, ABD, Spanish, Latin American Studies
Marietta College 1988 — 1992
BA, Spanish, History
Time Warner Cable July 2014 - Present
Time Warner Cable Business Class June 2001 - July 2013
Hen House March 2000 - May 2009
Time Warner Cable June 2001 - May 2004
Time Warner Cable January 2003 - February 2004
H&R Block October 2000 - February 2001
Skills
Telecommunications, VoIP, Solution Selling, Managed Services, Direct Sales, Wireless, Account Management, Unified Communications, Sales Management, IP, Broadband, Troubleshooting
Education
Johnson County Community College 1999 — 2001
Associate of Science (AS), Electrical and Electronics Engineering, 4.0
Johnson County Community College 1999 — 2001
Networking Administration: Windows NT Program, Computer Engineering, 4.0
Time Warner Cable Business Class April 2015 - Present
Cablevision November 2014 - April 2015
Sprint June 1997 - April 2013
Skills
Internet Services, M2M, Telecommunications, Static IP, Direct Sales, Solution Selling, Managed Services, Strategic Partnerships, VoIP, Networking, MPLS, Sales Process, IP, Solutions Marketing, Customer Retention, Mobile Devices, Mobile Technology, Salesforce.com, 4G, Unified Communications, Cellular Communications
Education
Mercy College 1998 — 2002
Business, Management, Marketing, and Related Support Services
Time Warner Cable Business Class April 2014 - Present
Skills
VPN, QoS, PCI DSS, Disaster Recovery, MPLS, VoIP, MPLS VPN, BGP, OSPF, VPLS, IPv6, L2VPN, Foritnet, Cisco, Juniper, Checkpoint, Cisco Technologies, Cisco Routers, Firewalls, Network Architecture, Networking, Network Design, Network Engineering, Switches, Troubleshooting, WAN, Network Security, Network Administration, Routers, Routing Protocols, Security, Routing, T1, Cisco IOS, Juniper Technologies
Education
Metropolitan State University 1995 — 1997
B.S., Management Information Science
Minnesota State University, Mankato 1992 — 1995
Time Warner Cable Business Class July 2002 - Present
Time Warner Cable June 1998 - July 2002
Skills
VoIP, Solution Selling, Account Management, Enterprise Software, Managed Services, Cloud Computing, Co-location, Direct Sales, Salesforce.com, Unified Communications, Telecommunications, Telephony, Ethernet, Sales Process, Wireless, MPLS, Management, Networking, Sales
Education
Kent State University 1993 — 1997
Impact Telecom June 2014 - Present
Charter Communications March 2013 - April 2013
Tel West Network Services November 2011 - March 2013
Time Warner Cable Business Class June 2008 - October 2011
GTCI 2003 - 2004
Bell Labs Lucent Technologies February 2000 - September 2002
3Com Corporation August 1998 - February 2000
Racal Milgo 1989 - 1991
Skills
Team Building, Telecommunications, Team Leadership, Solution Selling, IP, Internet Services, Sales Management, Sales Presentations, Systems Engineering, Internet Security, SEO, Network Security, MPLS, DOCSIS, Voice & Data Convergence, Video Conferencing, VoIP, Team Management, Fiber Optic Networks, Coax, Cable Broadband, SIP, Sales, Channel Partners, Network Administration, Managed Services, Sales Process, Co-location, Forecasting, Direct Sales, Web Development, Salesforce.com, Wireless, Management, SIP Trunking, Broadband, Call Centers, Unified Communications, Sales Coach, Data Communication, IP Networking, Internet Telephony, CRM, Ethernet, Metro Ethernet, PRI, Telephony, Networking, Long Distance
Education
Southern Methodist University 1977 — 1978
BBA, Marketing
Mclennan Community College 1974 — 1976
Transferred, Electical Engineering
Time Warner Cable Business Class January 2013 - Present
Marshall Reddick Real Estate Network 2013 - 2013
sense financial 2012 - 2013
Ricoh Business Solutions July 2011 - December 2012
Coldwell Banker Residential Brokerage January 2003 - May 2011
WALT DISNEY MOTION PICTURES GROUP, INC. (Formerly Buena Vista Pictures Marketing) February 1997 - February 2001
Nestle USA 1994 - 1996
IRS Records Inc. 1990 - 1994
Merchandisers Unlimited 1985 - 1990
Skills
Direct Sales, VoIP, Value Propositions, Managed Print Services, Document Imaging, Cold Calling Experience, IT Solutions, Consultative Sales..., Merchandising, Account Management, Advertising, B2B, Cold Calling, Coordination, Customer Retention, Customer Service, Database Marketing, Direct Marketing, Email Marketing, Event Management, Event Planning, Forecasting, Investment Properties, Lead Generation, Loyalty Programs, Management, Marketing, Marketing Strategy, Networking, New Business Development, Online Marketing, Real Estate, Retail, SaaS, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Social Media Marketing, Trade Shows, Training, Solution Selling
Education
Loyola Marymount University 1981 — 1985
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Loyola Marymount University, College of Business Administration 1981 — 1985
Bachelor of Business Administration (BBA), Marketing
Time Warner Cable Business Class September 2015 - Present
Time Warner Cable Business Class November 2012 - Present
Time Warner Cable June 2005 - Present
MCI/Worldcom January 2003 - May 2005
MCI February 2000 - January 2003
MCI February 1996 - February 2000
Metromedia March 1990 - 1996
Skills
Telecommunications, Managed Services, Co-location, VoIP, Telephony, Solution Selling, Call Center, Account Management, T1, Broadband, Sales, Customer Retention, Business Development, Call Centers, Wireless, IP, Unified Communications, Long Distance, Metro Ethernet, Ethernet, Product Marketing, New Business Development, Sales Operations, Forecasting, Management, Sales Process, Sales Management, Networking, Direct Sales, Team Leadership, Strategic Partnerships, Optical Fiber, Salesforce.com, SIP
Education
Kean University 1984 — 1988
Business Management
Farmers Insurance Group of Companies May 2014 - Present
Farmers Insurance Group of Companies January 2013 - Present
State Farm 2011 - 2012
Time Warner Cable Business Class 2002 - 2010
John Deere 2000 - 2001
Skills
Marketing, Business Analysis, Sales Management, Project Management, Team Leadership, Project Planning, Process Improvement, Strategic Planning, Contract Negotiation, Operations Management, Staff Development, Account Management, Executive Coaching, Brand Management, Recruiting, Management, Series 6, Series 63, Series 26, Commercial Insurance, Insurance, Leadership, Cold Calling, Microsoft Office, Property, Public Speaking, Sales, Team Building, Training
Education
Marquette University
Bachelor of Arts (B.A.)
Allstate June 2013 - Present
Mary Kay Inc. April 2013 - January 2014
Professional Placement Services February 2013 - May 2013
JPMorgan Chase March 2011 - December 2012
Time Warner Cable Business Class October 2005 - May 2010
Skills
Banking, Credit, Loans, Financial Services, Credit Cards, Staffing Services, Recruiting, Entertainment, Cable Television, High Speed Data, Telephony, Telecommunications..., Customer Service, Salesforce.com, Sales, Fixed Income, Mortgage Lending, Human Resources, Temporary Placement, Telecommunications, Call Centers, Customer Retention, Customer Satisfaction
Education
Cuyahoga Falls High School
Kent State University
Involta July 2015 - Present
Time Warner Cable Business Class October 2012 - July 2015
First Data Merchant Services October 2011 - October 2012
Time Warner Cable Business Class March 2007 - October 2011
Time Warner Cable Business Class March 2006 - March 2007
Time Warner Cable January 2005 - March 2006
Time Warner Cable January 2004 - January 2005
Skills
Direct Sales, Salesforce.com, Solution Selling, Sales, Account Management, Sales Process, VoIP, Selling, Customer Retention, Sales Management, Sales Operations, Cloud Computing, B2B, Cold Calling, New Business Development, Managed Services, Marketing, Strategic Partnerships, Sales Presentations, Call Center, Colo, Cloud Computing IaaS, NOC, Call Centers
Education
Kent State University at Stark
Tallmadge High School
Educational Service Center of Central Ohio 2010 - Present
Time Warner Cable Business Class January 2013 - March 2014
Per Scholas 2012 - 2012
Lifestyle Family Fitness August 2010 - August 2011
Frontrunner February 2009 - October 2010
Skills
CompTIA A+ Certification, Qualified Teacher, Personal Training, Computer Proficiency, Customer Oriented
Education
Miami University 1993 — 1995
Bachelor of Science (B.S.), English/Language Arts Teacher Education
The Ohio State University 1991 — 1993
Kumho Tire USA October 2012 - Present
Time Warner Cable Business Class September 2010 - October 2012
Kimball Midwest September 2008 - September 2010
MSB Tires, LLC August 2006 - April 2008
Genuine Parts Company August 2004 - August 2006
Mac Tools June 2002 - August 2004
Tires Plus Total Car Care February 1996 - June 2002
Skills
Cold Calling, Customer Service, Negotiation, Group Presentations, Customer Relations, Sales Management, Problem Solving, Account Management, Microsoft Office, Team Building, PowerPoint, Public Speaking, Word, Excel, New Business Development, Budgeting, Strategic Planning, Inventory Management, Outlook, P&L, Coaching, Retail, Scheduling, Consultative Selling, B2B, Mentoring, Profit, Selling, Direct Sales, Merchandising, Public Relations, Customer Satisfaction, Sales Process, Operations Management, Business Strategy, Social Media, Event Management, Territory, Automotive, Time Management, Government, Contract Negotiations, Key Account Management, Sales Support, P&L Management, Vendor Relations, Team Leadership, Salesforce.com, Customer Retention, Key Account Development
Education
Plaza Three Acadamy 1983 — 1984
Yes, Merchandising
Mesa Community College 1982 — 1983
Marketing
Mount Pleasant High School 1979 — 1982
High School Diploma, General Studies
Time Warner Cable Business Class March 2009 - June 2011
GEI WideFormat 2006 - 2009
Education
Kent State University 1987 — 1991
B.A, Political Science
Cartesian October 2014 - April 2015
Convergence Acceleration Solutions/CAS Group June 2014 - October 2014
Time Warner Cable Business Class September 2012 - June 2014
T-Mobile March 2012 - June 2012
TMNG May 1999 - March 2012
The Management Network Group May 1999 - March 2012
Time Warner Cable June 2010 - December 2011
RVA Consulting November 2008 - March 2010
Virgin Media May 2006 - June 2008
Telfort 2003 - 2007
Skills
Telecommunications, Business Analysis, Business Process, E-commerce, Integration, Leadership, Management, Management Consulting, Process Improvement, Program Management, Requirements Analysis, SDLC, Service Delivery, Testing, User Acceptance Testing, Vendor Management, VoIP, Wireless
Education
Kent State University 1969 — 1971
Cardinal High School 1965 — 1969
Davenport Financial, LLC February 2015 - Present
Time Warner Cable Business Class September 2013 - February 2015
AT&T Wireless June 2010 - September 2013
Custom Computer Training March 2009 - June 2010
Education
John Carroll University 2006 — 2010
Bachelor of Arts (B.A.), Communications
Lake Catholic High School 2002 — 2006
Time Warner Cable Business Class November 2003 - Present
Best Buy August 2007 - February 2008
Hughes Supply June 2002 - November 2003
Skills
Telecommunications, VoIP, Call Centers, Managed Services, Wireless, MPLS, IP, Telephony, Ethernet, Unified Communications, Broadband, Troubleshooting, Solution Selling, Salesforce.com, Customer Satisfaction, Cabling, Wireless Networking, Customer Experience, TCP/IP, Hardware, Cable Television
Education
Keller Graduate School of Management of DeVry University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Technical and Scientific Communication
Time Warner Cable Business Class August 2014 - Present
Abundant Life Christian Center April 2011 - August 2014
POMCO Group November 2008 - April 2011
The CBORD Group, Inc. July 2007 - May 2008
Skills
MS Project, Project Management, Business Analysis, Business Process..., Marketing Communications, Visio, Account Management, Photoshop, InDesign, Illustrator, Google SketchUp, Merlin, Community Outreach, Microsoft Office, WordPress, Microsoft Excel
Education
Syracuse University - Martin J. Whitman School of Management 2015 — 2016
MBA, Finance and Financial Management Services
Syracuse University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Information Management Technology
Katherine Gibbs School 2003 — 2005
Associate of Science (A.S.), Business Marketing
Time Warner Cable Business Class September 2012 - Present
Time Warner Cable Business Class May 2011 - September 2012
Connextions September 2010 - May 2011
Skills
Telecommunications, Customer Satisfaction, Customer Service, Call Center, Salesforce.com, VoIP, Call Centers, Direct Sales, Solution Selling, Networking, Sales Process, Telephony, Customer Experience, Customer Retention, Managed Services, Selling, Wireless, Account Management, Sales Operations, Cold Calling
Education
Johnson & Wales University-Charlotte 2005 — 2006
Culinary Arts/Chef Training
York Technical College
Time Warner Cable Business Class October 2013 - Present
Time Warner Cable Business Class January 2013 - October 2013
Time Warner Cable Business Class February 2012 - January 2013
Time Warner Cable May 2011 - February 2012
CT Corporation January 2005 - March 2010
Con Edison June 2000 - January 2005
Skills
Telecommunications, Call Center, Customer Satisfaction, Avaya, Troubleshooting, Workforce Management, Salesforce.com, Call Centers, Sales Operations, Management, Sales, Human Resources, Customer Service, Customer Retention, Administrative..., Sales Management, Employee Benefits, Insurance, Invoicing, Team Building, Microsoft Excel
Education
Star Career Academy-New York 2010 — 2011
Certificate, Medical/Clinical Assistant
Kaplan University 2004 — 2006
Paralegal Studies
Barnard
Time Warner Cable Business Class June 2013 - Present
Time Warner Cable June 2006 - April 2012
Intel Corporation May 2005 - July 2005
Johnson C. Smith University January 2004 - May 2004
Skills
Outlook, Team Leadership, Microsoft Excel, Management, MS Project, SharePoint, Software Documentation, Quality Assurance, Microsoft Office, PowerPoint, Training, Microsoft Word, Data Entry, Medical Terminology, Medical Billing, Medical Coding, IT Project & Program..., Health Information..., Salesforce.com, Access, Leadership
Education
Strayer University-North Carolina 2007 — 2009
MS, Health Services Administration
Johnson C. Smith University - JCSU 2002 — 2006
BS, Information Systems Engineering
SageMyLife, LLC January 2015 - Present
ParTech, Inc. July 2013 - October 2014
National Grid February 2012 - July 2013
Time Warner Cable Business Class 2009 - 2012
Honeywell Scanning & Mobility January 2004 - December 2009
Hand Held Products (Now Honeywell Scanning and Mobility) September 2003 - August 2004
Hand Held Products 1995 - 2003
Skills
Forecasting, CRM, Budgets, Call Center, Marketing, Direct Marketing, Management, Market Research, Customer Service, Leadership, Business Development, Sales Process, Cross-functional Team..., Solution Selling, Sales Management, Account Management, Sales Operations, Sales, Direct Sales, Marketing Communications, Customer Satisfaction, Selling, Human Resources, Process Improvement, Program Management, Salesforce.com, New Business Development, Product Management, Business Process..., Strategic Partnerships, Strategy, Team Building, Competitive Analysis, Product Marketing, Team Leadership, Performance Management, Strategic Planning, Training, Negotiation, Contract Negotiation, Recruiting
Education
Syracuse University 1993 — 1995
MBA, Human Resources/Operations
Le Moyne College 1990 — 1992
Bachelors of Science, Industrial Labor Relations
Onondaga Community College 1989 — 1992
AAS, Labor Relations
Time Warner Cable Business Class February 2015 - Present
Time Warner Cable Business Class April 2014 - February 2015
Time Warner Cable Business Class August 2012 - April 2014
ComputerSoft March 2011 - May 2012
Skills
Customer Service, Inventory Management, Microsoft Office, Sales, Operations Management, Project Management, Supply Chain Management, Microsoft Excel, Microsoft Word, Process Improvement, Teamwork, Customer Relations, Planning, Excel, Problem Solving, Call Centers, Telecommunications, Management, Customer Satisfaction, Leadership
Education
University of North Carolina at Wilmington 2008 — 2011
Business Administration, Operations Management
Ecole de Management de Marseille / Euromed Marseille 2010 — 2010
Study Abroad, International Business
Time Warner Cable Business Class July 2004 - Present
ePlus Technology November 2001 - May 2002
CommVault October 2000 - May 2001
Xpede April 2000 - November 2000
Inacom Information Systems April 1991 - April 2000
Skills
Training & Development, Database Design, Metro Ethernet, Sales, Strategic Planning, Leadership, Enterprise Software, Solution Selling, Building World Class..., Problem Solving, Strategic Thinking, Emergency Management, Managed Services, Telecommunications, Strategy, Direct Sales, Employee Training, Account Management, Unified Communications, Disaster Recovery, Marketing, VoIP, Cloud Computing, Program Management, Co-location, Team Leadership, Management, Salesforce.com, Sales Management, Sales Process, New Business Development, Data Center
Education
Mercer University - Stetson School of Business and Economics 1985 — 1990
BBA, Economics and Finance
The University of Reading 1989 — 1989
Study abroad European economic integration, Economics
Mercer University 1985 — 1989
BBA, Economics and Finance (Engineering)
Mercer University - Stetson School of Business and Economics 1985 — 1989
BBA, Economics
Frontier Communications June 2014 - Present
AT&T National Business August 2011 - June 2014
Time Warner Cable Business Class September 2010 - August 2011
Alltel Communications October 2009 - September 2010
Alltel June 2007 - September 2010
Teletrac, Inc February 2009 - October 2009
Alltel Communications June 2007 - February 2009
Sprint Communications December 2001 - June 2007
Skills
CRM, Leadership, Managed Services, Management, Sales, Sales Management, Sales Operations, Strategy, Telecommunications, Wireless, Cold Calling, New Business Development, Program Management, Business Intelligence, Marketing, Customer Experience
Education
Malone College 2005 — 2007
B.A, Business Management
Spartan School of Aviation 1993 — 1995
Associates, Aviation Applied Sciences
Time Warner Cable Business Class January 2011 - Present
Cogent Communications June 2008 - January 2011
Logix Communications 2006 - 2008
Solunet, Inc 2005 - 2006
Time Warner Telecom 2003 - 2005
Intrepid Enterprises 2001 - 2003
NEC America, Inc 2000 - 2001
Memotec Communications, Inc 1998 - 2000
Cray Communications 1994 - 1998
Micom Communications Corporation 1985 - 1994
Skills
Telecommunications, Ethernet, Fiber, Metro Ethernet, PRI, Selling, MPLS, VoIP, Consultative Selling, Internet Access, Bandwidth, Customer Relations, New Business Development, Wireless, Contract Negotiation, Sales Management, WAN, IP, Fiber Optics, Territory, Data Center, Video, Cold Calling, Private Line, Vendor, Connectivity, Negotiation, Customer Satisfaction, Disaster Recovery, Account Management, Managed Services, Collocation, LAN/WAN, Marketing Strategy, Frame Relay, Promotions, T1, Security, Long Distance, Requirements Analysis, Co-location, Sales Operations, Unified Communications, Internet Services, Cloud Computing, Salesforce.com, Professional Services, Optical Fiber, Direct Sales, Customer Service
Education
Control Data Institute 1981 — 1982
Associates Degree, Computer Technology/Computer Systems Technology
Lamar University 1980 — 1981
Computer Technology
Miami College
Architecture
Sur La Table November 2014 - Present
AAA Texas February 2013 - March 2014
Sterling National Financial Group October 2012 - February 2013
Regus August 2010 - September 2012
Time Warner Cable Business Class 2009 - 2010
Specialized Resources Inc. 2007 - 2009
Complete Executive Offices 2005 - 2006
Regus Business center 2000 - 2002
Skills
Account Management, Solution Selling, Sales Management, Direct Sales, Salesforce.com, Cold Calling, Sales, Customer Satisfaction, Sales Process, Customer Retention, Contract Negotiation, New Business Development, Selling, Telecommunications, Managed Services, B2B, Business Development, CRM, Call Centers, Coaching, Competitive Analysis, Forecasting, Key Account Management, Lead Generation, Leadership, Marketing, Marketing Strategy, Negotiation, Networking, Product Marketing, Recruiting, Retail, SaaS, Sales Operations, Sales Presentations, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Training, Customer Service
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2013
Certificate, Patisserie and Baking
TMI
Atlantic Broadband September 2014 - Present
Atlantic Broadband January 2014 - Present
EarthLink Business July 2012 - August 2013
Time Warner Cable Business Class September 2010 - July 2012
Deltacom 2008 - November 2010
Deltacom 2007 - 2008
Business Telecom Inc. 1997 - 2007
Skills
Online Advertising, Marketing Communications, Online Marketing, Sales Operations, Marketing, Unified Communications, Advertising, Product Marketing, VoIP, Corporate Communications, Telecommunications, Managed Services, Cloud Computing, Public Relations, Solution Selling, MPLS, Sales Management, Direct Marketing
Education
Marist College
Bachelor of Arts
Salve Regina University 1992 — 1993
Shepherd Hill Regional High School 1986 — 1992
HR Block-S December 2009 - Present
TAC Worldwide December 2008 - April 2009
Time Warner Cable Business Class October 2007 - October 2008
NuVox Communications 1999 - 2006
Skills
Integration, Start-ups, Sales, Wireless, Sales Process, Sales Management, Cisco Technologies, Technical Support, VoIP, Program Management, WAN, Sales Operations, Data Center, Networking, Pre-sales, Cloud Computing, VPN, Telecommunications, Managed Services, Telephony, Unified Communications, MPLS, Solution Selling
Education
Longview Community College 1989 — 1990
Time Warner Cable Business Class April 2013 - Present
Time Warner Cable Business Class July 2011 - April 2013
Alpine Access December 2006 - July 2011
MCI Worldcom January 1999 - April 2004
Norstan Communications (Western Region) January 1997 - January 1999
AT&T January 1981 - January 1997
Skills
Telecommunications, Networking, Account Management, Customer Satisfaction, Management, Training, Call Centers, Sales, Team Leadership, Selling, Customer Experience, Coaching, Mobile Devices, Cloud Computing, Sales Operations, Software Documentation, Project Management, VoIP, Strategy, Technical Support, Sales Management, Call Center, Unified Communications, Managed Services, Security, Recruiting, leadership, Project Planning, Leadership
Education
University of Phoenix
Associate of Arts, Information Technology - Networking
University of Phoenix
Bachelor’s Degree, Bachelor of Science in Business
Time Warner Cable Learning Management System
Telecommunications
Alpine University
Mesa Community College
Norstan Educational Services
University of Phoenix
Human Resources Management Program; Management
Time Warner Cable Business Class January 2012 - Present
Time Warner Cable Business Class February 2011 - January 2012
SIRVA Relocation May 2010 - February 2011
Sirva Relocation October 2006 - May 2010
Time Warner Cable May 2002 - October 2006
Skills
Customer Satisfaction, Account Management, Customer Service, Salesforce.com, Sales, Contract Negotiation, Customer Retention, Sales Management, Solution Selling, B2B, Telecommunications, Direct Sales, Managed Services, Marketing, Process Improvement, Selling, PRI, Cold Calling, Call Centers, Sales Operations, Unified Communications, Sales Process, Telephony, Broadband, Vendor Management, Major Accounts, Enterprise Account..., Wireless, Co-location, MPLS, Metro Ethernet, T1, SIP Trunking, Long Distance, Internet Services, Optical Fiber, Telecommunication..., Ethernet, Carriers, Avaya, Fiber Optics, SIP, WAN, Hosted Services
Education
Kent State University 1998 — 2003
Advertising
Commvault August 2015 - Present
Sungard Availability Services August 2014 - July 2015
DataBank October 2013 - August 2014
ViaWest October 2011 - October 2013
Time Warner Cable Business Class April 2010 - October 2011
Verizon Business February 2001 - November 2006
MCI Worldcom February 1997 - February 2001
Skills
Colocation, Connectivity, Internet Services, Ethernet, Frame Relay, Metro Ethernet, Managed Services, Managed Hosting, Solution Selling, Cloud Computing, Hosted Services, Collocation, Data Center, MPLS, Hosting, IP Transit, Consultative Selling, Virtualization, Disaster Recovery, Telecommunications, WAN, Co-location, Sales, Telephony, Optical Fiber, Direct Sales, New Business Development, Selling, VoIP, Business Development, Leadership, Enterprise Software, Professional Services, SaaS, Security, Sales Operations, Cisco Technologies, IP, Storage, Channel Partners
Education
Liberty University
Business Management
Time Warner Cable Business Class August 2015 - Present
Con-way Multimodal January 2015 - August 2015
E-Guide Services, Inc. March 2008 - March 2014
FYI Television, Inc. February 2004 - March 2014
Skills
Online Advertising, Advertising, Social Media, Social Media Marketing, Public Relations, Copywriting, Digital Marketing, Marketing, Interactive TV, Interactive Programming, Listings, Sales, Team Building, APIs, Product Management, IPTV, Entertainment
Education
Kent State University
ECC Technologies July 2015 - Present
Finger Lakes Technologies Group August 2013 - July 2015
tw telecom January 2010 - August 2013
Time Warner Cable Business Class January 2007 - January 2010
Frontier Communications 2006 - 2007
Finger Lakes Technologies Group 2005 - 2006
tw telecom, inc. January 2002 - February 2005
Skills
Telecommunications, Ethernet, MPLS, IP, LAN/WAN, Managed Services, Data Center, LAN-WAN, Integration, Networking, Security, Selling, VoIP, Solution Selling, Unified Communications, Wireless, Telephony, Cloud Computing, SIP Trunking, WAN, Direct Sales, Co-location, Professional Services, Optical Fiber, SIP, Cisco Technologies, Network Design, Hosted Services, SaaS, Call Centers, Broadband, Channel Partners, Salesforce.com, Sales Engineering, Storage, Metro Ethernet, Virtualization, Disaster Recovery, Internet Services, Sales
Education
Lock Haven University of Pennsylvania 1980 — 1984
B.S., Management Science
Tarrant County College August 2012 - Present
Brookhaven College December 2011 - August 2012
Time Warner Cable Business Class October 2010 - November 2011
The Broadlane Group January 2010 - July 2011
PILGRIMS PRIDE CORP March 2007 - December 2009
Menlo Logistics May 2005 - February 2007
Hewlett-Packard October 1990 - May 2005
Skills
Microsoft Word, Training, PowerPoint, Microsoft Excel, Sales, Leadership, Microsoft Office, Photoshop, Management, Research, QuickBooks, Negotiation, Purchasing Negotiation, Inventory Management, Business Process..., Customer Service, Customer Relations, Interviews, Mock Interviews, Job Coaching, Presentation Coaching, Presentation Development, Presentation Skills, Change Orders, Microsoft Project, Project Planning, Project Coordination, Project Management Plan, Risk Management, Risk Assessment, Scope Planning
Education
Villanova University 2004 — 2005
Master's Certificate, Applied Project Management, 4.0
LeTourneau University 1999 — 2003
Bachelor's degree, Business Administration and Management, General, 3.25
Time Warner Cable Business Class February 2015 - Present
FedEx Custom Critical October 2012 - February 2015
Sprint Nextel 1999 - 2011
Yellow Roadway Corporation (YRC) 1993 - 1999
Skills
Project Management, Account Management, Management, Leadership, Sales Management, B2B, Call Centers, Customer Satisfaction, Direct Sales, Logistics
Education
Mount Union College 1986 — 1988
Associate of Arts (AA), Business Administration
Malone University
Master of Business Administration (MBA), Business Management
Time Warner Cable Business Class 2008 - Present
Skills
Telecommunications, VoIP, Wireless, Call Centers, Broadband, Telephony, IP, Ethernet, Vendor Management, Networking
Education
Shaw University 2002 — 2004
Bachelor's Degree, Business Administration, Management and Operations
Johnson C. Smith University - JCSU 1990 — 1992
Business, Management, Marketing, and Related Support Services
Richmond Senior High School 1988 — 1990
High School
Texas Instruments July 2015 - Present
Alcon, a Novartis company May 2015 - July 2015
General Datatech, L.P. April 2014 - June 2014
Verizon September 2013 - April 2014
JDA Software October 2012 - April 2013
Time Warner Cable Business Class June 2011 - January 2012
Hewlett-Packard October 2009 - July 2011
Allegro Development April 2008 - September 2009
Oracle June 1997 - April 2008
Skills
Project Management, Process Improvement, Account Management, Contract Negotiation, SaaS, Management, Negotiation, Forecasting, Program Management, Training, Leadership, Cloud Computing, Salesforce.com, Marketing, Analysis, Telecommunications, Strategic Planning, Team Building, Sales, Strategy, Outsourcing, Human Resources, Vendor Management, Business Development, Cross-functional Team..., Business Analysis, Business Process..., Team Leadership, Solution Selling, Enterprise Software, Start-ups, Microsoft Office
Education
Louisiana State University
Accounting
Spencer College
Associate's degree, Accounting, 4.0
University of Phoenix
Business Management
Time Warner Cable Regional RecruiterTime Warner CableJuly 2013 - Present
Time Warner Cable Business Class December 2014 - July 2015
Mood Media January 2013 - June 2013
Community Impact Newspaper August 2011 - January 2012
Jobing.com August 2010 - June 2011
Jobing.com June 2007 - August 2010
Jobing.com May 2006 - June 2007
5th Quarter - www.fifthq.com May 2005 - May 2007
AppleOne August 2005 - January 2006
Skills
Technical Recruiting, Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Marketing Strategy, Sales Management, Operations Management, Community Development, Community Engagement, Community Building, Motivational Speaking, Passion for Helping..., Intergy, Employee Engagement, Client Facing Skills, Customer Retention, Team Leadership, Salesforce.com, Getting the Best Out Of..., Sees the Big Picture, Marketing Communications, Sales Leadership..., Public Relations, Community Marketing, Employee Relations, Human Resources, Public Speaking, Training, Employee Training, Personnel Management, Interviews, Management, Leadership Development, Leadership, Coaching, Sales, Onboarding, Employer Branding, Start-ups, Resume Writing, Talent Management, Organizational..., Hiring, Marketing, Social Media, SaaS, Time Management, Workforce Planning, Entrepreneurship
Education
Rice University - Jesse H. Jones Graduate School of Management 2006 — 2006
RAMP - Rice Advanced Management Program
Rapport Leadership International 2005 — 2006
Master Graduate, Business
Time Warner Cable Business Class November 2011 - Present
Time Warner Cable February 2008 - November 2011
Ohio Edison First Energy March 2005 - February 2008
Payless ShoeSource June 2004 - February 2008
Skills
Customer Service, Sales, Telecommunications, Management, Account Management, Leadership, Team Leadership, Customer Satisfaction, Sales Management, Marketing, Customer Retention, Sales Operations, Customer Experience, Training, Salesforce.com, Team Building, Direct Sales, Sales Process, Invoicing, Solution Selling, Time Management, Teamwork
Education
Kent State University 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Ellet High School 2000 — 2004
High School Diploma, General Studies, 9-12
Sears Holdings Corporation May 2014 - June 2015
MAFA Chicago October 2013 - March 2015
GoldStar Communications September 2013 - April 2014
BooneOakley August 2011 - October 2012
Girl Talk Foundation, Inc. January 2012 - March 2012
BET NETWORKS July 2010 - May 2011
Johnson C. Smith University July 2009 - April 2011
Coca-Cola Bottling Co. Consolidated May 2010 - November 2010
Center for Excelllence in Advertising -Howard University June 2010 - June 2010
Time Warner Cable Business Class July 2009 - September 2009
Skills
Search Engine Marketing, Project Execution, Social Media, Advertising, Account Management, Email Marketing, Digital Strategy, Marketing Communications, SEO, Blogging, Event Planning, Event Execution, Project Sponsorship, Search Engine..., Campaign Strategies, Integrated Brand..., Project Management, Social Networking, Public Relations, Integrated Marketing, Press Releases, SEM, Brand Management, Marketing, Market Research, Analytics, Management, Social Media Marketing, Brand Awareness, Leadership, Digital Marketing, CRM, Digital Media
Education
Johnson C. Smith University - JCSU 2007 — 2011
Bachelor of Science
Roosevelt University 2015 — 2016
Master’s Degree
Time Warner Cable Business Class March 2015 - Present
Sprint August 2013 - March 2015
Longbranch Communications March 2013 - September 2013
Longbranch Communications October 2012 - March 2013
Skills
Sales Management, Account Management, Solution Selling, Strategic Planning, Database Admin, Solution Architecture, Sales Process, CRM, Microsoft Excel, Salesforce.com, Telecommunications, Wireless Networking, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Cloud Computing, Training, Team Building, Business Development
Education
Johnson County Community College
Time Warner Cable Business Class May 2015 - Present
Time Warner Cable May 2014 - May 2015
Time Warner Cable March 2012 - June 2014
Time Warner Cable Business Class April 2007 - March 2012
Time Warner Cable March 2004 - March 2007
Cebridge Cable April 2001 - March 2003
White Mountain Cable January 1998 - April 2001
Skills
● Hands on Technical..., ● Report Preparation, ● Written Correspondence, ● Computer Savvy, ● Strong Customer..., ● Trouble Shooting..., ●Training employees, Troubleshooting, Networking, Software Documentation, Telecommunications, Software Installation, Leadership, Fiber Optics, Telephony, Customer Service, VoIP
Education
Lamar Institute of Technology 2005 — 2005
Received Certificate, Utility Pole Climbing, and Pole Maintenance, Received Certificate
NCTI
SCTE
Direct Consulting Associates April 2015 - Present
Time Warner Cable Business Class September 2013 - February 2015
Stanley Staffing April 2012 - January 2013
Stanley Staffing 2010 - 2012
Forest Pharmaceuticals 2008 - 2011
Enterprise 2006 - 2008
Education
Kent State University
Bachelor of Science (BS), Fashion Merchandising
Leeward Community College August 2014 - December 2014
Time Warner Cable Business Class July 2008 - February 2010
OfficeTeam December 2000 - November 2008
Premier Nutrition May 2007 - May 2008
Automobile Club of Southern California February 2004 - August 2005
Skills
Creative Writing, Playwriting, Journalism, Screenwriting, Scriptwriting, Social Media, Copywriting, Sales & Marketing, Salesforce.com, CRM Databases, Sales Contracts, Sales Commissions, Sales Reports &..., Executive..., Executive Support, Calendaring, Travel Coordination, Office Management, Office Procedures, Records Management, Resource Management, Event Planning, Eventbrite, Customer Service, Public Relations, Linguistics, French, Genealogy, Blogging, Product Development, Retail, Merchandising, Inventory Control, Quality Control
Education
Regent University 2015 — 2017
B.A. in English, English Language and Literature, General
Leeward Community College 2012 — 2015
Liberal Arts and Sciences, General Studies and Humanities, GPA 3.88
Time Warner Cable Business Class December 2013 - Present
Akron Civic Theatre 2012 - Present
Skills
Account Management, Salesforce.com, Negotiation, Event Marketing, Event Planning, Sales, Training, Social Media Marketing, Advertising, New Business Development, Social Networking, Marketing, Unified Communications, Team Building, Lead Generation, Call Centers, Telecommunications, Marketing Strategy, Sales Operations, Leadership, Management, B2B, Networking, Cold Calling, Direct Sales, Sales Process, Solution Selling, Selling, Customer Retention, Enterprise Software, Metro Ethernet, Fiber Optic Cable, Managed Services, SIP Trunking, Co-location, VoIP, Telephony, Hosted Services, PRI, MPLS, Strategic Partnerships
Education
Kent State University 1998 — 2005
Communications
Park Sterling Bank March 2014 - Present
AXA Equitable May 2013 - March 2014
Time Warner Cable Business Class February 2012 - May 2013
Citizens South Bank October 2006 - February 2012
Sylvan Learning Center July 2004 - October 2006
Skills
Sales, Telecommunications, Retail Banking, Management, Consumer Lending, Customer Service, Volunteer Management, Public Speaking, Training Facilitation, Fundraising, Microsoft Office, Leadership Development, Microsoft Excel, Risk Management, Training, Banking, Customer Satisfaction, Selling
Education
Lee University 1999 — 2003
Bachelor of Science (B.S.), Business Administration
Time Warner Cable Business Class July 2015 - Present
Plymouth Rock Energy May 2015 - Present
American Management Association October 1994 - December 2014
Barnes & Noble October 1991 - October 1994
Skills
Digital Marketing, Email Marketing, Web Development, Strategy, Management, Social Media, Advertising, Google Analytics, Marketing, Digital Media, Layout, E-commerce, Dreamweaver, Adobe Creative Suite, Salesforce Marketing..., Eloqua Marketing..., Digital Strategy, Online Marketing, SEM, PPC, Information Architecture, SEO, WordPress, Training Delivery, Social Learning, E-Learning, Lead Generation, Web 2.0, Web Content Management, Content Strategy, Training, MBTI, Web Analytics, Automation, Email Marketing Software, Omniture, Email Newsletter Design, Staff Development, Typography, New Media, Multimedia, B2B Marketing, Content Development, Instructor-led Training, Adult Education, Needs Analysis, Eloqua, Marketing Strategy
Education
Kingsborough Community College
Recreation Leadership
Time Warner Cable Business Class January 2012 - Present
Skills
Telecommunications, Call Centers, Broadband, VoIP, Wireless, Managed Services, Salesforce.com, Telephony, Direct Sales, Solution Selling, Account Management, IP, Customer Satisfaction, Customer Retention, MPLS, Collections Management, Help Desk Support, Web Design
Education
Kean University
Accounting
ROBERTS-WALSH BUSINESS
Computer Science
Time Warner Cable May 2014 - Present
Innovative Network Solutions Corp July 2013 - Present
Time Warner Cable November 2011 - December 2012
Time Warner Cable Business Class May 2010 - November 2011
Task Management - Cablevision August 2009 - September 2009
UBMicro June 2006 - December 2006
University at Buffalo, School of Informatics January 2005 - December 2005
Skills
Troubleshooting, Cabling, Computer Hardware, Technical Support, Software Installation, Routers, Windows, Maintenance & Repair, Telecommunications, TCP/IP, Computer Repair, Switches, Operating Systems, RF troubleshooting, Networking, Call Centers, Customer Service, DNS, Windows 7
Education
Katherine Gibbs School 1999 — 2001
Associate's degree, Computer Network Operation
State University of New York at Buffalo
Bachelor's degree, Communication, Informatics, Continuing course work in Communication
Fresenius Kabi October 2013 - Present
Tri Tower Telecom Corporation April 2010 - October 2013
Time Warner Cable Business Class April 2008 - May 2009
Time Warner Cable Media Sales May 2005 - April 2009
USMC September 1998 - November 2003
Education
Medaille College 2005 — 2009
Medaille College 2004 — 2008
Bachelors, Business
Webster High School
Time Warner Cable Business Class August 2013 - Present
Time Warner Cable Business Class March 2011 - August 2013
Time Warner Cable Business Class April 2010 - March 2011
Verizon business 2008 - 2009
Verizon Business 2008 - 2008
Verizon Business 2003 - 2007
MCI 1999 - 2003
Skills
Sales, Management, Telecommunications, Project Planning, Project Management, Software Documentation, Leadership, Account Management
Education
Ohio University 1996 — 1999
Bachelor of Science in Communication, Telecommunications, Communication Systems Management, Business
Mercyhurst University 1994 — 1996
Business
Time Warner Cable Business Class September 2015 - Present
EarthLink December 2011 - August 2015
SCANA Corporation January 2001 - December 2011
Weblink Wireless 1995 - 2000
Teleco of Charleston July 1992 - June 1995
AT&T 1985 - 1992
Skills
Customer Service..., Budget Process, Telecommunications..., Telecommunications..., National Account..., Wireless Networking, Carrier Ethernet, Carrier Relationships, Carrier Development, Carrier Relationship..., Telecommunications, Teacher Training, Operations Management, Sales Management, Direct Sales, Indirect Channel Sales, Strategic Planning, Business Analysis, New Business Development, New Business Generation, Capital Budgeting, Operating Budgets, Sales Process, Sales Presentations, Unified Communications, Co-location, Managed Services, Sales, Ethernet, Training, MPLS, VoIP, Telephony, Solution Selling, Wireless, SIP Trunking, Internet Services, IP, Channel Partners, Business Development, Metro Ethernet, Management
Education
Limestone College
BS/BA, Business
South Gwinnett
South Gwinnett
University of Phoenix
MBA, Business
Reliant Energy April 2014 - Present
Image Painting February 2008 - December 2013
Time Warner Cable Business Class December 2011 - August 2012
Verizon Wireless January 2011 - September 2011
Vericomm March 2006 - December 2009
AT&T 1999 - 2008
West January 1997 - September 1999
Skills
Salesforce.com, Sales Process, Sales Operations, Account Management, Cloud Computing, CRM, Marketing, Cold Calling, Customer Retention, Wireless, Networking, Customer Service, Process Optimization, Consulting, Telecommunication..., B2B, Strategy, Sales, Management, Marketing Strategy, Direct Sales, Call Centers, New Business Development, Contractual Agreements, Internet Services, Internet Technologies, Network Infrastructure, Sales Videos, Cloud Storage, Fiber Optic Networks, Managed Services, Co-location, Customer Satisfaction, Quotas, T1, Ethernet, M2M, Broadband, Time Management, Lead Generation, Hosted Services, Sales Presentations, Strategic Partnerships, Solution Selling, SIP Trunking, Business Strategy, Electricity
Education
University of Phoenix 2008 — 2010
BS, Marketing
Mclennan Community College 1994 — 2003
AA, Liberal Arts : Pyschology
Waco HIgh School 1990 — 1993
dipolma, athens academy
TIME WARNER CABLE BUSINESS CLASS February 2012 - November 2013
PAETEC October 2010 - January 2012
EMBARQ June 2006 - March 2010
SPRINT NATIONAL WHOLESALE MKTS 1997 - 2006
Sprint Business Markets Group September 1985 - June 1996
Skills
Solution Selling, CRM, Competitive Analysis, SaaS, Analysis, Project Planning, Proposal Writing, Customer Acquisition, T1, Project Management, Leadership, Process Improvement, Start-ups, Networking, Strategy, Time Management
Education
Kent State University
Time Warner Cable September 2015 - Present
Time Warner Cable Business Class November 2013 - September 2015
Time Warner Cable Business Class February 2013 - November 2013
Time Warner Cable Business Class June 2012 - February 2013
Skills
VoIP, Customer Experience, Telecommunications, Call Centers, Microsoft Office, Customer Satisfaction, Troubleshooting, Networking, Technical Support, Customer Retention, Salesforce.com, Management, Customer Service, Microsoft Excel, Microsoft Word, Sales, Team Leadership
Education
Liberty University 2005 — 2009
Pastor Leadership
Time Warner Cable December 2014 - Present
Time Warner Cable Business Class August 2013 - Present
Verizon Wireless April 2008 - August 2013
National Grid July 2006 - April 2008
Volt Information Sciences June 2003 - February 2005
Maureen Data Systems June 2000 - June 2003
Advanced Communication Sciences February 1996 - June 2000
The Lande Group of Puerto Rico October 1993 - February 1996
The Future Now February 1991 - October 1993
Computerland of New York August 1985 - February 1991
Skills
Management, CRM, Procurement, Leadership, Vendor Management, Contract Management, Sourcing, Strategy, Contract Negotiation, Telecommunications, Negotiation, Sales, Purchasing, Cross-functional Team..., Visio, Microsoft Office, Forecasting, Project Planning, Team Leadership, Enterprise Software, Oracle, Recruiting, Program Management, Business Process..., Budgets, SAP, Process Improvement, Analysis, Supply Management, Business Analysis, Strategic Planning, Training, Outlook, PeopleSoft, IBM iSeries, Strategic Sourcing, Change Management, ERP, Materials Management, Security, Pricing, Ariba, Project Management, Risk Management, Networking, Mergers & Acquisitions, Novell Netware, Project Delivery, PeopleSoft CRM, B2B
Education
Mercy College 1982 — 1984
AAS, Science
Fort Hamilton H.S
HS Diploma, General
GLOBALINX January 2015 - Present
GLOBALINX June 2013 - January 2015
GLOBALINX March 2013 - June 2013
Time Warner Cable Business Class July 2010 - December 2010
Time Warner Cable September 2009 - August 2010
Time Warner Cable 2008 - 2010
Time Warner Cable 2007 - 2008
Frontier Communications January 2005 - August 2007
Frontier Communications 2000 - 2003
Skills
Highly motivated..., Detailed Organization, Resourceful in the..., Flexible to Change, Active Team Player, Adaptable & a quick..., Technical Support, T1, Salesforce.com, ISDN, DS3, Sales, PRI, VoIP, Troubleshooting, DSL, Metro Ethernet, Telecommunications
Education
Johnson C. Smith University - JCSU 1990 — 1991
Nazareth Academy High School 1985 — 1989
Time Warner Cable Business Class February 2009 - Present
Skills
Sales, Customer Service, Direct Sales, Telecommunications, Management, Solution Selling, Account Management, Unified Communications, Managed Services, Telephony, PRI, Salesforce.com, Sales Process, Sales Operations, Customer Retention, Sales Management, Networking, Dedicated Internet, HD Video, Pro Idiom, Managed WiFi
Education
Loyola Marymount University, College of Business Administration 2005 — 2007
Home 2011 - Present
Time Warner Cable Business Class October 2008 - June 2011
Cleartel Communications July 2007 - October 2008
Frontier Communications formerly known as CTSI, LLC 2005 - 2007
Frontier Communications formerly known as Commonwealth Telephone Enterprises 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone Company 1973 - 2007
Frontier Communications formerly known as Commonwealth Telephone 1973 - 2007
Frontier Communications formerly known as Commonwealth Communications 1973 - 2007
Skills
Operations Management, Sales Management, Call Center, Team Building, Strategic Planning, Customer Care, Provisioning, Network Planning and..., Financial Management, Budgeting and..., Labor Relations, Change and Risk..., Revenue Assurance, Organizational..., New Business Development, OSS Integration, Business Process..., Quality Assurance, Union Negotiations, Forecasting, Customer Service, Network Design, Budgets, Integration, Call Centers, Negotiation, Leadership, Management, Managerial Finance, Optical Fiber, Team Leadership, Wireless, Ethernet
Education
King's College 1984 — 1990
Associate of Science (A.S.), Business Administration and Management, General
AT&T Corp June 2015 - Present
AT&T Corp April 2014 - November 2014
Time Warner Cable - Business Class January 2014 - March 2014
Verizon Enterprise Solutions Group October 2010 - February 2013
Mayflowers 2010 - 2011
Verizon Data Services January 2009 - July 2010
Sprint October 2007 - April 2008
AT&T Corp August 1984 - January 2005
Skills
SDLC, Billing Systems, Program Management, Project Planning, SIX SIGMA Yellow Belt, Project Management, Business Analyst, Defect and Issue..., Job Aids and Process..., Certified Scrum Master..., Process Improvement, Software Documentation, Six Sigma, Business Analysis, MS Project, PMO, PMP, Testing, Management, Microsoft Project, Scrum, Telecommunications, Vendor Management
Education
Kutztown University
A, Liberal Arts
Kutztown University of Pennsylvania
B.A Liberal Arts, Biology, Liberal Arts
TDS Telecom July 2014 - Present
Baja Broadband February 2008 - July 2014
Netgear January 2007 - May 2007
Time Warner Cable Business Class September 2001 - January 2007
Skills
Telephony, VoIP, Telecommunications, Broadband, Ethernet, IP, Wireless, Cisco Technologies, Network Design, Fiber Optics, WAN, Optical Fiber, MPLS, Troubleshooting, Computer Network..., Networking, LAN-WAN, Data Center
Education
Mississippi State University 1989 — 1993
MIS
Keller Graduate School of Management
Telecommunications Management
Time Warner Cable Business Class March 2013 - Present
Suddenlink Communications January 2003 - March 2013
AT&T Wireless (Formerly Cingular Wireless) 2000 - 2003
West Telemarketing 1999 - 2000
United States Marine Corps 1992 - August 1998
Skills
Call Center, Telecommunications, Customer Satisfaction, Word, Team Leadership, PowerPoint, Process Improvement, Strategic Planning, Coaching, Excel, Microsoft Office, Sales Management, Leadership Development, Wireless, Selling, Mentoring, Call Centers, Troubleshooting, Customer Service, Solution Selling, Sales, Sales Operations, Cross-functional Team..., Direct Sales, Strategic Partnerships, Training, Project Planning, Team Building, Customer Retention, Telephony, Customer Experience, Operations Management, VoIP, Broadband, Vendor Management, Managed Services, Account Management, Business Analysis, MPLS, Salesforce.com, Contract Negotiation, Microsoft Excel, New Business Development, Management, Budgets, Ethernet, Microsoft Word, Fiber Optics, Security, Leadership
Education
Lubbock Christian University 2005 — 2006
Bachelor's, Organizational Management
Texas Tech University 1998 — 2001
Telecommunications/Mass Communications
Time Warner Cable - Business Class August 2014 - Present
Network Custom Solutions & Support March 2014 - Present
Cleveland Unlimited - Revol Wireless June 2013 - August 2013
Windstream Communications (TEK Systems) June 2012 - June 2013
AT&T January 2008 - February 2011
Ohio Bell January 1997 - January 2008
Ohio Bell January 1993 - January 1997
Ohio Bell January 1990 - January 1993
Ohio Bell January 1982 - February 1990
Skills
Negotiation
Education
Kent State University 1976 — 1980
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management Double Major
888VoIP January 2014 - Present
Time Warner Cable Business Class December 2012 - January 2014
Arrow S3 August 2010 - August 2012
Ronco Communications May 2003 - August 2010
Ronco Communications October 2002 - May 2003
Skills
Solution Selling, Unified Communications, VoIP, Telecommunications, Managed Services, Telephony, Account Management, Networking, Sales, Avaya, SIP, New Business Development, Selling, B2B, Business Development, Marketing, MPLS, IVR, Leadership, Direct Sales, Customer Service, Strategy, Cold Calling, Business Relationship..., Integration, Federal Government Sales, Nortel, IP Phones, IP PBX, Key Systems, Building Relationships, Achieving Results, Sports Management, Account Executives, Norstar, 3CX, Telecommunications Sales, Voice Communications, Telecom Infrastructure, Telephone Systems, PBX, Customer Oriented, NCAA Compliance
Education
Mercyhurst University 1997 — 2001
BA in Business Marketing, BA in Sports Marketing
Time Warner Cable Business Class March 2012 - Present
Gundlach & Associates, LLC April 2007 - December 2011
Time Warner Cable 2007 - December 2011
Time Warner Cable Business Class 2007 - December 2011
Time Warner Cable 2007 - 2009
Puerto Rico Telephone (America Movil/Telmex Group) 2000 - 2006
Verizon 1981 - 2006
Pegaso PCS, SA de CV 1998 - 1999
Skills
Process Management, Operations Management, Analytics, Leadership, Telecommunications, Business Analysis, Data Analysis, Program Management, Process Improvement, Call Centers, Vendor Management, Cross-functional Team..., Management, Project Management, CRM, Business Process..., Business Process, Start-ups, VoIP, Wireless
Education
Messiah College 1975 — 1979
Bachelor of Arts (B.A.), Biology
Alliance Academy 1969 — 1974
High School, Biology/Biological Sciences, General
Time Warner Cable Business Class March 2008 - Present
Verizon Business September 2000 - March 2008
UUNET September 2000 - March 2008
MCI September 2000 - March 2008
WorldCom September 2000 - March 2008
CT Corporation December 1998 - September 2000
Vorys, Sater, Seymour and Pease LLP April 1995 - December 1998
Skills
Cisco Technologies, WAN, VoIP, MPLS, Data Center, VPN, BGP, Routers, Network Engineering, LAN-WAN, Frame Relay, Ethernet, Networking, Switches, Network Design
Education
Miami University 1989 — 1994
BA, Psychology
Columbus Academy 1976 — 1989
High School Diploma, College Preparatory
Greater Brookfield Chamber of Commerce November 2014 - Present
Time Warner Cable - Business Class March 2008 - January 2014
AT&T March 2004 - February 2008
AT&T May 2002 - March 2004
Ridgewood Network Consulting, Inc. March 2001 - May 2002
The Revere Group October 1997 - March 2001
AT&&T January 1996 - October 1997
Skills
Sales Management, Business Development, Leadership, VoIP, Sales, Unified Communications, Sales Operations, Co-location, Telecommunications, Solution Selling, Telephony, Broadband, Managed Services, Account Management, PRI, Hosted Services, Direct Sales, New Business Development, IP, B2B, Time Management, Call Centers, Ethernet, Data Center, SIP Trunking, SIP
Education
Marquette University 1972 — 1976
Revolution Group, Inc. June 2014 - Present
Oxford Consulting Group February 2014 - May 2014
Oxford Consulting Group February 2013 - May 2014
Oxford Consulting Group April 2012 - February 2013
Time Warner Cable Business Class November 2009 - April 2012
Time Warner Cable February 2008 - November 2009
CoreComm August 2007 - January 2008
CoreComm April 2007 - August 2007
CoreComm November 2004 - April 2007
Skills
DNS, TCP/IP, Troubleshooting, VPN, Routers, Cisco Technologies, Switches, Technical Support, Linux, Networking, Apache, Servers, Linux System..., Red Hat Linux, CentOS, Ubuntu, Virtualization, Cisco IOS, Active Directory, Firewalls, Juniper, Network Engineering, Wireless Networking, Network Administration, Network Security, Server Administration, System Administration, Windows Server, Network Design, System Deployment, Operating Systems, Data Center
Education
Lansing Community College 2002 — 2005
Media Technology
Oakland Community College 2000 — 2001
Computer Science
Michigan State University 1999 — 2001
General Studies
AT&T July 2010 - August 2013
Time Warner Cable Business Class December 2009 - July 2010
Optimum Lightpath April 2009 - June 2010
Time Warner Cable 2009 - 2010
Level 3 Communications December 2007 - December 2008
Verizon January 1984 - July 2007
Verizon Business 1992 - 2007
Verizon (Bell Atlantic- NYNEX -New York Tel) 1992 - 2007
ARBROS Communications December 2000 - October 2001
Verizon Enterprise Solutions Group 1992 - 2000
Skills
Co-location, Managed Services, Solution Selling, MPLS, Unified Communications, Telecommunications, Ethernet, Salesforce.com, Direct Sales, IP, SIP Trunking
Education
LIU Brooklyn 1975 — 1976
MBA, Management
Long Island University, Brooklyn Campus 1972 — 1976
BS, Business Administration and Management, General
Time Warner Cable Business Class Committee MemberLake Park Fourth of July Committee2009 - 2015
AB Data-Great Lakes Communications 1992 - 1996
Skills
PRI, Metro Ethernet, Solution Selling, Consultative Selling, Fiber, Broadband, VoIP, Account Management, Ethernet, Contract Negotiations, Telecommunications, Call Center, Customer Satisfaction, Sales Management, Customer Relations, Customer Service, Problem Solving, Team Building, Fundraising, SIP Trunking, Call Centers, Co-location, Internet Services, Unified Communications, Direct Sales, WAN, B2B, Sales Process, Salesforce.com, Networking, Managed Services, Fiber Optics, Optical Fiber, Selling, Hosted Services, IP, Contract Negotiation, Telephony, Cold Calling, T1, Long Distance, Sales Operations, Data Center, MPLS
Education
Marquette University 1981 — 1985
Time Warner Cable Business Class August 2014 - Present
Time Warner Cable Business Class August 2013 - August 2014
Clearview Networks June 2008 - August 2013
Kingdom Holdings May 2005 - May 2008
The Generation Companies 2000 - 2004
United States Army 1992 - 1998
Skills
Business Development, Networking, Strategy, Telecommunications, Wireless, Account Management, Managed Services, Management, Sales Process, Customer Service, Sales, Operations Management, Strategic Partnerships, Solution Selling, Unified Communications, Salesforce.com, Telephony, Team Management, Selling, Professional Services, VoIP, Call Center, Direct Sales, Contract Negotiation, SaaS, Channel Partners, B2B, Business Strategy, Leadership, Customer Retention, Sales Operations, Sales Presentations, CRM, Cold Calling, Product Management, Vendor Management, Competitive Analysis, Team Leadership, Customer Experience, Training, Team Building, Wireless Networking, MPLS, Security, Co-location, Business Intelligence, MPLS VPN, EVPL, Call Centers
Education
Liberty University 1998 — 2000
BA, English/Communications
Waipahu High School 1988 — 1992
Time Warner Cable Business Class February 2010 - Present
One Communications April 2009 - May 2011
Cornerstone Solutions, LLC September 2008 - April 2009
Sprint 1981 - 2008
Skills
IP, MPLS, Frame Relay, Recruiting, Project Planning, Management, Leadership, Solution Selling, Contract Negotiation, Telecommunications, Account Management, Cloud Computing, Sales Management, Wireless, Direct Sales, Call Centers, Program Management, VoIP, Sales, Enterprise Software, Marketing, Leadership Development, Co-location, Selling, Salesforce.com, Unified Communications, Managed Services, Strategic Partnerships, Strategy, Telephony, Marketing Strategy, Data Center, Vendor Management, Networking, Customer Satisfaction, SIP Trunking, Broadband, Sales Process, Ethernet, SaaS, Mobile Devices
Education
Kingsborough Community College 1977 — 1979
AAS, Psychology
Sales Coach Seminar
Wide Open West December 2013 - Present
QuickBid LLC. August 2012 - Present
Wide Open West September 2011 - December 2013
Time Warner Cable Business Class August 2010 - September 2011
Time Warner Cable June 2008 - August 2010
Time Warner Cable June 2006 - May 2008
Kent State University August 2002 - May 2006
Skills
Ethernet, Routers, VoIP, Optical Fiber, MPLS, Switches, Troubleshooting, Telecommunications, Fiber Optics, Cisco Technologies, IP, BGP, Cabling, TCP/IP, Electronics, Network Design, OSPF, DOCSIS, Network Administration, Wireless, CCNA, iOS development, PHP, Python, Technical Support, Computer Network...
Education
Kent State University 2002 — 2006
B.S., Industrial Technology - Electronics Concentration
The Bulb Effect June 2015 - Present
Association for Talent Development (ATD) December 2014 - Present
The World :) May 2014 - Present
Kelly Services September 2012 - May 2015
American Society for Training and Development September 2012 - December 2014
American Cancer Society Relay for Life August 2012 - September 2013
Time Warner Cable Business Class October 2009 - September 2012
UNC Graduate Student August 2009 - August 2011
Hands on Charlotte January 2009 - August 2011
JPMorgan Chase January 2003 - November 2008
Skills
Training Delivery, Needs Analysis, Leadership Development, Coaching, Instructional Design, Performance Management, Call Center, Organizational..., Training, Blended Learning, Workshop Facilitation, Change Management, Team Building, Instructor-led Training, E-Learning, Public Speaking, Employee Training, Project Management, Call Centers, Team Leadership, Learning Management..., Captivate, Executive Coaching, Leadership, Process Improvement, Sales, Adult Education, Staff Development, Program Management, Organizational..., Talent Management, Time Management, Management, Strategic Planning, Mentoring, Training & Development, Customer Service
Education
University of North Carolina at Charlotte 2009 — 2011
M.Ed.
Manhattanville College 2002 — 2005
BS
Westchester Community College 1999 — 2001
AS
Time Warner Cable Business Class May 2009 - Present
Cox Communications June 2000 - May 2009
Skills
Broadband, Telecommunications, Account Management, Negotiation, Management, Real Estate, Customer Retention, VoIP, Telecommunication..., Business Development, Call Center, Co-location, Telephony, Commercial Real Estate, Vendor Management, LAN-WAN, Internet Services, Networking, Customer Satisfaction, Network Engineering, Unified Communications, Fiber Optics, Sales, Selling, Cloud Computing, WAN, Avaya, SIP Trunking, Leadership, Sales Process, Contract Negotiation, Sales Management, Product Management, Data Center, Strategic Partnerships, Hosted Services, Sales Operations, Cabling, Telecommunications..., Call Centers
Education
Kaplan University 2012 — 2015
Associate's degree, Paralegal Studies
Foothill High School Class of 1974 1970 — 1974
Graduated
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Business Class January 2013 - Present
Time Warner Cable Business Class March 2008 - January 2013
PAETEC November 2003 - March 2008
TelCove 2000 - 2003
Qwest Communications 1999 - 2000
Oce 1997 - 1999
Skills
Ethernet, EVPL, EPL, EPON, ELAN, Telecommunications, Cell Tower Back Haul, IP, MPLS, Switches, MEF, Python, SQL, Security Clearance, Electronics, Supervisory Skills, PRI, Planning, Satellite Communications
Education
Mercyhurst College 1985 — 1989
BA
Health Markets December 2014 - Present
California Healthcare Exchange Program October 2014 - Present
Found Communications December 2012 - Present
U.S. Telepacific October 2011 - November 2012
XO Communications February 2010 - 2011
Time Warner Cable Business Class June 2004 - February 2010
MCI June 1994 - 2004
AT&T 1996 - 1997
Skills
Pricing, Account Management, Enterprise Software, MPLS, Management, Telecommunications, Direct Sales, VoIP, Customer Retention, Managed Services, Sales, Leadership, Co-location, Solution Selling, Unified Communications, Strategic Partnerships, Cold Calling, New Business Development, Salesforce.com, B2B, Selling Skills
Education
Loyola University Chicago 1988 — 1992
B.A., Criminal Justice/Philosophy
Cambridge/Guernsey County VCB October 2004 - Present
Cambridge/Guernsey County VCB October 2004 - Present
Time Warner Cable Business Class 1995 - 1999
Skills
Strategic Planning, Accounting, Microsoft Office, Public Relations, Community Outreach, Fundraising, Nonprofits, Marketing Strategy, Event Planning, Microsoft Excel, Customer Service, Event Management, Public Speaking, Non-profits, Team Building, Payroll, Sales, Account Management, Newsletters, Coaching, Social Media, Leadership, Marketing, Management, Social Media Marketing, Advertising, Marketing Communications, New Business Development, Social Networking, Budgets, Email Marketing, Leadership Development
Education
Stark State College of Technology 1997 — 1998
Microsoft Office
Malone University 1989 — 1990
General Education
UT Southwestern Medical Center December 2013 - Present
UT Southwestern Medical Center at Dallas March 2012 - December 2013
Time Warner Cable Business Class July 2009 - July 2011
Cartus 2006 - 2008
Century Campus Housing 2001 - 2004
Skills
PeopleSoft, Office Management, Time Management, Event Planning, Outlook, Raiser's Edge, Oracle, Atlas, Team Building, Data Entry, Invoicing, Human Resources, Management, Leadership, Recruiting, Access, Salesforce.com, Training, Employee Relations, PowerPoint, Fundraising, Customer Service
Education
Texas Woman's University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
LeTourneau University 2006 — 2008
BA, Business Administration
Texas Southern University 2000 — 2005
Time Warner Cable Business Class Account ExecutiveSuccessFactorsSeptember 2009 - September 2009
IBM June 1981 - April 2009
Skills
CRM, Sales, Enterprise Software, SaaS, Program Management, Solution Selling, Strategy, Cloud Computing, Business Development, Vendor Management, IT Strategy, Management, Integration
Education
Mercy College 1981 — 1983
N/A, Marketing
ITC Service Group, Inc. February 2014 - Present
Time Warner Cable Business Class November 2002 - December 2013
Sprint July 2002 - November 2002
Lock/Line November 2001 - July 2002
GeoAccess 2000 - 2001
Envelope Man April 1998 - January 2000
National Processing Company December 1997 - April 1998
Upper Rio Grande Workforce Development Board September 1997 - December 1997
Equifax Risk Management Services March 1996 - September 1997
Envelope Man January 1992 - March 1996
Skills
VoIP, Metro Ethernet, Telecommunications, Telecommunication..., Telephony, Broadband, DOCSIS, Co-location, T1, IP, Disaster Recovery, Optical Fiber, Broadband Access, WAN, Ethernet, Fiber Optics, Network Design, PRI, Wireless, Troubleshooting, Frame Relay, Customer Service, Technical Support, Microsoft Office
Education
Johnson County Community College 1999 — 2000
Associate's, Information Technology
Zayo Group July 2014 - Present
Time Warner Cable Business Class January 2011 - July 2014
Time Warner Cable Business Class November 2006 - January 2011
Time Warner Cable Business Class July 2005 - October 2006
USA Mobility June 1996 - July 2005
Skills
Optical Fiber, WAN, Wireless, Wireless Networking, Network Security, DNS, Broadband, Fiber Optics, Ethernet, Telephony, Metro Ethernet, Managed Services, LAN-WAN, IP, Telecommunications, SIP, Co-location, T1, Computer Network..., Switches, MPLS, Data Center, Hardware, Technical Support, Network Design, Sales Engineering, RF, Unified Communications, Network Engineering
Education
Kent State University 1998 — 2002
B.S., Technology
Youngstown State University 1990 — 1994
A.A.S., Electronic Engineering Technology
Time Warner Cable Business Class Call Center SupervisorTime Warner CableJune 2005 - Present
Cincinnati Bell August 2003 - May 2005
Skills
Coaching, Troubleshooting, Time Management, Call Centers, Customer Service, Customer Satisfaction, Customer Retention, Telecommunications, Management, Customer Experience, Account Management, VoIP, Team Building
Education
Miami University 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Computer science and Systems Analysis
Miami University 1999 — 2003
B.S. Computer Science and Systems Analysis, Computer Systems Analysis
Time Warner Cable Business Class August 2015 - Present
Time Warner Cable Business Class May 2014 - Present
Media News Group: Southern California~ Los Angeles Division February 2002 - May 2014
Media News Group June 2006 - February 2010
Media News Group January 2005 - May 2006
Media News Group February 2003 - December 2004
Skills
Newspaper, Advertising, Digital Media, Online Advertising, Social Media, Social Media Marketing, Public Relations, Marketing, Marketing Communications, Media Planning, Email Marketing, Mobile Advertising, SEO, Sales, Event Planning, B2B Marketing Strategy, Building Relationships, Print Media Sales, Fortune 500 Account..., Newspapers, Cold Calling, New Business Development, Sales Operations, Direct Mail
Education
Los Angeles Harbor College
Business Management
Time Warner Cable August 2012 - Present
Time Warner Cable Business Class January 2010 - August 2012
US Army October 2000 - May 2008
Skills
Telecommunications, VoIP, MPLS, Metro Ethernet, Wireless, Ethernet, PRI, IP, Managed Services, Co-location, Broadband, Optical Fiber, Telephony, T1, Long Distance
Education
Kaplan University
Time Warner Cable October 2013 - Present
Time Warner Cable Business Class August 2012 - October 2013
Time Warner Cable Business Class December 2009 - August 2012
IKON Office Solutions April 2009 - December 2009
Willow Oak Solutions January 2006 - April 2009
Allscripts January 2002 - December 2005
Per-Se Technologies June 2001 - January 2002
Education
Meredith College 1997 — 2001
Bachelor's Degree, Business
Time Warner Cable Business Class November 2011 - Present
Time Warner Cable Business Class November 2011 - Present
AT&T Global Services March 2003 - November 2010
Everest Connections February 2002 - February 2003
Aquila October 2000 - February 2002
Birch Communications August 1998 - October 2001
MCI Telecommunications April 1984 - April 1998
Skills
MPLS, Wireless, Telecommunications, VoIP, Unified Communications, Managed Services, Telephony, SIP Trunking, Solution Selling, Ethernet, Optical Fiber, SIP, Co-location, Fiber Optics, T1, Broadband, IP, Sales Engineering, DWDM, WAN, Switches
Education
Metropolitan Community College-Business & Technology 2009 — 2011
Cisco Networking Academy for CCNA certification
AT&T Management and Product Training 2003 — 2010
Various technical training on technology and Management skills more than 80 classes, Pass
MCI Education and Technology Training, 1983 — 1998
Various technical training on technology, Pass
Texas State Technical Institute 1987 — 1988
Air-conditioning Maintenance and Repair, Pass
Rockwell International 1984 — 1985
Microwave Radio Certification, Microwave Digital Radio Maintenance
Ranger Junior College 1983 — 1984
Digital Electronics and Repair of Microprocessors, 3.6
Self Study 1982 — 1983
FCC first phone radio telephone operators license, RF Technology and electronics., Pass
Devry Missouri Institute of Technology 1980 — 1981
Industrial Electronics Technology/Technician, 3.2
Time Warner Cable Business Class 2010 - Present
Verizon Business 2006 - 2009
Education
Keller Graduate School of Management of DeVry University
Master's degrees, Project Management
Time Warner Cable Business Class December 2013 - Present
Time Warner Cable August 2011 - December 2013
Maritz Research 2010 - 2011
Stride Rite 2008 - 2011
Skills
Employee Training, Sales, Retail, Customer Service, Telecommunications, Wireless, Direct Sales, Solution Selling, Cold Calling, Customer Retention, Managed Services, Sales Operations, Account Management, Call Centers, Salesforce.com, Sales Process, Customer Satisfaction, Sales Management, Selling, VoIP, Customer Experience, Mobile Devices, Unified Communications, CRM, Product Marketing
Education
Long Beach City College
Associate of Arts (AA)
Time Warner Cable Business Class March 2013 - Present
Time Warner Cable October 2011 - March 2013
Time Warner Cable August 2010 - October 2011
Skills
Telephony, Customer Satisfaction, Call Centers, Telecommunications, VoIP
Education
Kaplan University 2008 — 2012
Bachelor of Science (BS), Communications - Technical Communications