USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
John McNeil Studio February 2015 - Present
John McNeil Studio September 2014 - February 2015
USAA May 2011 - June 2014
Gap / Gap Inc. 2006 - 2011
Skills
System Administration, Network Administration, Customer Service, IT Operations, Mac OS, Sales, System Deployment, Property & Casualty..., Risk Management, Underwriting, General Insurance, Team Building, Operating Systems, Japanese, Japanese Culture, Korean, Korean Culture, Foreign Languages, Video Editing, Encoding, Computer Hardware, Computer Network..., Computer Repair, Software Installation, Network Deployment, Adobe Creative Suite
Education
Paradise Valley Community College 2013 — 2013
Coursework, Computer Programming and Systems Analysis
Tokyo International University 2010 — 2010
Certificate, Japanese Studies, 4.0
Arizona State University 2006 — 2010
Bachelor's Degree, Asian History, Magna Cum Laude
USAA Operations ManagerAtlasta CateringAugust 2012 - March 2013
AZ's Best Pool Service and Repair May 2007 - August 2012
Skills
Leadership, Customer Service, Sales, Strategic Planning, Coaching, Financial Analysis, Sales Management, Team Leadership
Education
Ashford University 2014 — 2015
Master's degree, Organizational Management
Arizona State University 2005 — 2007
Bachelor of Arts (B.A.)
Scottsdale Community College 2004 — 2005
Culinary Certificate, Culinary Arts/Chef Training
USAA July 2015 - Present
USAA February 2015 - July 2015
USAA January 2014 - February 2015
Verizon Wireless August 2012 - November 2013
RadioShack June 2011 - July 2012
Best Buy November 2009 - June 2011
Skills
Sales, Wireless, Customer Experience, Retail, Inventory Management, Customer Retention, Direct Sales, Customer Service, Retail Sales, Insurance, Customer Satisfaction, Data Entry, Selling, Time Management, Call Centers, Account Management, Cold Calling, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (MBA), Human Resources Management and Services
Rio Salado College 2014 — 2014
Insurance, Customer Service Support/Call Center/Teleservice Operation
Arizona State University 2011 — 2013
Bachelor of Science (BS), Communication and Media Studies
Scottsdale Community College 2009 — 2011
Associate of Arts (AA), Business and Social Skills
USAA August 2012 - Present
USAA July 2007 - August 2012
Vanguard June 2006 - July 2007
Skills
Wealth Management, Retirement Planning, Mutual Funds, Asset Allocation, Series 7, Securities, Financial Planners, Investment Advisory, Strategic Financial..., Investments, Retirement, Investment Strategies, Portfolio Management, Financial Advisory, Series 24, Series 63, Series 65, Life Insurance
Education
Arizona State University 2011 — 2013
Master of Business Administration (MBA), International Business, 3.8
University of South Carolina-Columbia 2002 — 2006
Bachelor of Business Administration (BBA), Finance and Marketing, 3.7
HonorHealth February 2013 - Present
Maricopa County November 2011 - December 2012
USAA December 2003 - November 2011
PrideStaff June 1997 - November 2003
Skills
Employee Relations, Talent Acquisition, Recruiting, Onboarding, College Recruiting, Human Resources, Applicant Tracking..., Resume Writing, Temporary Placement, Talent Management, Sourcing, Performance Management, Benefits Administration, Employee Benefits, Internet Recruiting, Interviews, New Hire Orientations, Workforce Planning, HRIS, Job Descriptions, Hiring, Employee Engagement, Career Development, PeopleSoft, Temporary Staffing, Deferred Compensation, Technical Recruiting, Training, HR Policies, Succession Planning, Staffing Services, FMLA, Personnel Management, Job Fairs
Education
Arizona State University
Bachelors, Communication / Public Programs
US BANK August 2013 - Present
USAA May 2005 - April 2013
Skills
Managing Associates, Coaching, Banking, Sales, Management, Customer Service, Loans
Education
Northern Arizona University 2009 — 2012
Master's degree, Human Relations
Arizona State University 2005 — 2009
Bachelor's degree, Social Work
USAA July 2015 - Present
USAA April 2015 - July 2015
USAA November 2013 - April 2015
USAA March 2013 - November 2013
The Hartford June 2007 - March 2013
Progressive Insurance June 2004 - June 2007
Skills
Auto Claims, Casualty Claims, Commercial Claims, Property Claims, Claims Investigations, Fraud Investigations, Arbitration, Policy Analysis, Coverage Issues, Medical Terminology, Claims Resolution, Negotiation, Settlement Agreements, Structured Settlements, Alternative Dispute..., Personal Injury..., Property & Casualty..., Commercial Insurance, Insurance Fraud, Insurance Law, Insurance Operations, Risk Management, Finance, Accounting, Financial Planning, Business Ethics, Leadership, Coaching & Mentoring
Education
Colorado State University-Global Campus
Master of Science (MS), Management
Arizona State University
Bachelor of Arts (BA), Communication Studies
USAA January 2015 - Present
USAA January 2012 - January 2015
Forever 21 February 2011 - June 2011
Desert Schools Federal Credit Union August 2009 - December 2009
Duffy Group, Inc. May 2009 - August 2009
The Children's Place March 2008 - February 2009
The Buckle October 2007 - September 2008
BEBE August 2006 - January 2007
Rampage March 2005 - August 2006
Victoria's Secret November 2004 - March 2005
Skills
Visual Merchandising, Sales, Store Management, Merchandising, Social Media, Mortgage Industry, Mortgage Lending, Pipeline Management, Employee Training, Project Management, Event Planning, Team Management, Management, Retail, Customer Service, Time Management
Education
Grand Canyon University 2012 — 2014
Master of Business Administration (M.B.A.), Business
Arizona State University 2003 — 2009
BS, Business and Communication
USAA September 2015 - Present
The Home Depot October 2014 - September 2015
The Home Depot April 2014 - October 2014
azpro Group December 2012 - April 2014
GlobalTranz July 2012 - December 2012
Best Buy September 2007 - July 2012
Physiotherapy Associates May 2006 - December 2008
Skills
SEO, Blogging, Social Media Marketing, Social Media, Sales, Sales Management, Logistics, Always Punctual, Computers, Microsoft Word, WordPress, Apple, Microsoft Excel, Typing, Organization, Cold Calling, Building Relationships, Schedules, Following Up, Transportation, Freight, Truckload, Vehicle Wraps, Marketing, Customer Satisfaction, Inventory Management, Training, Retail, Account Management, Pricing
Education
Arizona State University 2006 — 2007
Millennium High School 2002 — 2006
Diploma
Write Bloody Publishing October 2014 - Present
ACE Academy September 2014 - Present
Buffalo Exchange April 2014 - September 2014
Phoenix New Times November 2013 - August 2014
Yelp October 2013 - April 2014
Madewell June 2011 - August 2013
The State Press (ASU Student Media) 2013 - May 2013
USAA June 2012 - August 2012
Anthropologie December 2011 - June 2012
Condé Nast Publications June 2011 - August 2011
Skills
Visual Merchandising, Event Planning, Social Networking, Social Media, Microsoft Office, Public Speaking, Facebook, Photoshop, Blogging, Customer Service, PowerPoint, Editing, Research
Education
Arizona State University 2009 — 2013
Bachelor's Degree, Design Studies, Communication
Goldman Sachs April 2015 - Present
Bank of America August 2014 - April 2015
Bank of America January 2014 - August 2014
Bank of America Corporation January 2012 - January 2014
JPMorgan Chase August 2009 - August 2011
USAA June 2006 - October 2008
Skills
Spreadsheets, Access, Outlook, Telephone Skills, 10 Key, Coaching, Management, Inventory Management, Data Entry, Office Management, Call Centers, Microsoft Excel, PowerPoint, Leadership, Records Management, Spreadsheets/ Reports, Facilitation, Training, Time Management, Team Building, Customer Service, Banking, Risk Management, Process Improvement
Education
Arizona State University 2014 — 2015
Bachelor's Degree, Communication
Rio Salado College 2012 — 2014
Organizational Leadership
USAA July 2014 - Present
Western International University January 2010 - July 2014
Western International University April 2008 - January 2010
Arizona State University February 2004 - April 2008
Skills
Academic Advising, Student Affairs, Student Counseling, Student Development, Student Engagement, Student Financial Aid, Higher Education, Academic Administration, Student Recruiting, Adult Education, Distance Learning, Admissions, Career Counseling, Retaining Customers, Customer Retention, Public Speaking, Staff Development
Education
Western International University 2009 — 2012
Masters of Arts, Innovative Leadership
Arizona State University 2003 — 2006
Bachelor of Arts (B.A.), Psychology
USAA August 2013 - Present
Bank of America June 2012 - August 2013
The UPS Store June 2009 - December 2012
Education
Arizona State University 2007 — 2012
Bachelor of Science (B.S.), Air Traffic Management
Embry-Riddle Aeronautical University-Worldwide
Master of Business Administration (M.B.A.), Aviation Marketing
USAA February 2014 - Present
USAA January 2013 - February 2014
USAA October 2010 - March 2013
USAA - United Services Automobile Association March 2009 - October 2010
USAA May 2007 - March 2009
USAA January 2005 - May 2007
USAA March 2001 - December 2004
Petsmart - Store Support Group January 2001 - March 2001
Skills
Human Capital Strategy, Organizational Design, Strategic Thought..., Talent Management, Performance Management, Succession Planning, Talent Acquisition, Employee Relations, Human Resources, Workforce Planning, Personnel Management, Recruiting, Change Management, Strategy, Interviews, Human Capital, Thought Leadership, Employee Engagement, Hiring, Strategic Planning, Employee Benefits, Leadership Development, Leadership, Management
Education
Arizona State University 2014 — 2016
Master of Business Administration (MBA)
Keller Graduate School of Management 2003 — 2005
Masters, Human Resources Management
USAA December 2014 - Present
Phillips Disability P.C. August 2012 - July 2014
Ramblin Rodeo Roundup August 2001 - August 2012
Skills
Customer Service, Management, Sales, Team Building, Inventory Management, Retail, Strategic Planning, Operations Management, Microsoft Office, Marketing, Property & Casualty...
Education
Arizona State University 2007 — 2009
Anthropology, Cultural Anthropology
Dex Media, Inc. October 2013 - Present
American Foundation for Suicide Prevention Arizona March 2013 - July 2015
Bank of America May 2012 - October 2013
Corinthian Colleges June 2010 - May 2012
Citi February 2009 - June 2010
State of Arizona December 2008 - February 2009
Avondale Dodge August 2008 - December 2008
U.S. Bank October 2007 - July 2008
USAA April 2007 - October 2007
Bank of America January 2005 - April 2007
Skills
Mortgage Lending, Mortgage Banking, Retail Banking, Financial Analysis, Financial Reporting, Financial Risk, Mortgage Servicing, Change Management, Process Management, Process Improvement, Quality Assurance, Credit Analysis, Crisis Intervention, Banking, Customer Service, Risk Management, Loans, Coaching, Credit, Finance, Leadership, Management, Training, Sales, Marketing, Team Building, Account Management, Marketing Strategy, Social Media Marketing, Project Management, Vendor Management, Advertising, New Business Development, Customer Retention, Sales Management, B2B, Strategic Planning, Analysis, Customer Satisfaction, Business Analysis
Education
Arizona State University 2012 — 2014
Bachelor of Business Administration (BBA), Marketing
Everest College Phoenix 2010 — 2012
Associates, Business Administration and Management, General
Rio Salado College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Shadown Mountain High School 1999 — 2001
USAA November 2014 - Present
Go Daddy July 2014 - October 2014
Best Buy March 2014 - July 2014
Best Buy November 2013 - March 2014
Cox Communications August 2013 - November 2013
Best Buy February 2013 - August 2013
Best Buy December 2012 - February 2013
Best Buy August 2012 - December 2012
Best Buy July 2011 - August 2012
Best Buy November 2010 - July 2011
Skills
Retail, Customer Service, Microsoft Office, Sales, Customer Satisfaction, Retail Sales, Visual Merchandising, Store Management, Time Management, Team Building, Store Operations, Profit, Team Leadership, Management
Education
Paradise Valley Community College 2009 — 2012
Associate of Arts (AA), General Studies
Arizona State University
USAA April 2014 - Present
Nexgen Research January 2012 - May 2014
Desert Schools Federal Credit Union March 2009 - January 2012
Liberty Wildlife April 2010 - August 2010
Citizens Bank February 2009 - March 2009
Bath and Body Works October 2007 - January 2009
Starbucks Coffee Company August 2007 - October 2007
Wells Fargo Bank March 2006 - May 2007
Skills
Mammalogy, Entomology, Nature Conservation, Research, Excel, Microsoft Office, Word, PowerPoint, Teamwork, Microsoft Excel, Conservation Issues, Science, Leadership, Field Work, Birds, Biology, Ecology, Customer Service, Wildlife Management, Conservation Biology, Microsoft Word, Marine Biology, Statistics, Sustainability, Technical Writing, Animal Behavior, Wildlife, Communication Skills, Sales, Public Speaking
Education
Arizona State University 2006 — 2011
Bachelors of Science, Conservation Biology and Ecological Sustainability
USAA August 2015 - Present
Lucky Brand November 2013 - Present
USAA June 2015 - August 2015
USAA April 2015 - June 2015
USAA September 2014 - April 2015
Tempe Paintball August 2011 - September 2014
Enterprise Rent-A-Car May 2013 - August 2013
RGIS July 2011 - January 2012
Westworld Paintball May 2008 - May 2011
Skills
Customer Service, Social Media, Public Speaking, Marketing, Microsoft Excel, Microsoft Word, Teamwork, Sales, Management, Social Networking, PowerPoint, Microsoft Office, Leadership, Time Management, Social Media Marketing
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (MBA)
Arizona State University 2010 — 2014
Bachelor of Science (BS), Accounting
Cactus Shadows 2006 — 2010
MetLife May 2015 - Present
J.P. Morgan Private Bank December 2012 - May 2015
USAA April 2011 - December 2012
Skills
Mutual Funds, Stocks, Investments, Banking, Series 7, Retirement Planning, Investment Advisory, Securities, Financial Advisory, Bonds, Equities, Financial Services, Finance, Financial Analysis, Leadership, Uniform Combined State..., Customer Service, Portfolio Management, Wealth Management
Education
Arizona State University
Bachelor of Arts (BA)
Arizona Women's Specialist October 2013 - Present
Life Choices Women's Clinic January 2013 - Present
Scottsdale Insurance Company September 1998 - Present
USAA July 2002 - August 2003
Skills
Microsoft Office, Commercial Insurance, Property & Casualty..., Insurance, Casualty, Commercial Lines, Legal Liability, Liability, Professional Liability, Claim, Claim Investigation, Underwriting, Reinsurance, General Insurance, Claims Management, Process Improvement, Workers Compensation, Risk Management
Education
Arizona State University 1996 — 1998
Bachelor, Sociology
Paradise Valley Community College 1993 — 1996
Associate of Arts, Fine/Studio Arts, General
Grand Canyon University January 2014 - Present
Scottsdale Healthcare June 2013 - February 2014
USAA September 2006 - October 2009
Skills
Healthcare, CPR for Healthcare..., Windows, Leadership, Team Leadership, Communication, Corporate Communications, Employee Training, Outstanding..., Study Skills, Crisis Management, Crisis Communications, Microbiology, Nursing, Team Building, Customer Service, Public Speaking
Education
Grand Canyon University 2014 — 2015
Bachelor of Science (B.S.N), Registered Nursing/Registered Nurse
Arizona State University 2006 — 2009
Bachelor of Science (B.S.), Communication, General
USAA January 2012 - Present
OfficeMax June 2009 - December 2011
Skills
Microsoft Office, Customer Service, Negotiation, Contract Interpretation, Auto Claims, Retail, Contract Law
Education
Arizona State University 2008 — 2011
Bachelor of Science (BS), Marketing
Warner Bros. Television August 2015 - Present
USAA April 2013 - July 2015
SB Nation August 2014 - December 2014
Sundance Institute January 2014 - January 2014
AZ Big Media January 2012 - May 2012
Apple May 2008 - November 2011
Skills
Video Production, Video Editing, Digital Journalism, Social Media, Screenwriting, Blogging, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Research
Education
Arizona State University 2013 — 2015
Master's degree, American Media & Popular Culture
Arizona State University 2008 — 2013
Bachelor of Arts (B.A.), Journalism & Mass Communication
Keller Williams Realty, Professional Partners April 2013 - Present
USAA May 2003 - September 2012
Prudential Financial January 2001 - April 2003
Charles Schwab May 2000 - January 2001
Skills
Sellers, Investors, Buyer Representation, Buyers, Investments, Property, Leadership, Sales, Finance, Pricing, Asset Management
Education
Arizona State University 1998 — 2007
Bachelor of Science (B.S.), Global Business and Management Leadership
NASDAQ OMX June 2013 - Present
Thomson Reuters February 2012 - June 2013
RedEgg Solutions March 2011 - February 2012
USAA January 2010 - July 2010
Ledford, LLC May 2005 - February 2010
The Athlete's Foot July 2008 - January 2010
Skills
Social Media, Media Relations, New Business Development, Business Development, Public Relations, Social Media Marketing, Event Planning, Online Advertising, Lead Generation, Marketing Communications, Public Speaking, Editing, Sales, Salesforce.com, Social Networking, Leadership, Research, Online Marketing, Corporate Communications, Event Management, Press Releases, Strategic Communications, Blogging, Strategic Partnerships, Team Leadership, B2B, Strategy, Crisis Communications, Customer Service, Strategic Planning, Communication, Account Management, Microsoft Office
Education
The University of Texas at San Antonio 2006 — 2008
Bachelors, Psychology
Arizona State University 2003 — 2004
Undergrad, Communications
Capitol Ministries October 2011 - Present
United States Army Reserve January 2007 - Present
USAA September 2002 - August 2012
North Phoenix Baptist Church August 2010 - June 2011
Bank of America May 2000 - May 2002
Skills
Solution Focused..., Preaching, Teaching, Counseling, Volunteer Management, Public Relations, Problem Solving, Counselling, Public Speaking, Counseling Psychology, Solution Focused, Psychotherapy, Training, Fundraising, Research, Strategic Planning, Leadership, Leadership Development, Youth Ministry, Theology, Community Outreach, Mental Health, Nonprofits, Crisis Intervention, Personal Development, Pastoral Care, Program Development, Staff Development, Discipleship, Community Development, Grant Writing, Policy, Religion, Organizational..., Workshop Facilitation, Politics, Government, Event Planning, International Relations, Policy Analysis, Public Policy, Grassroots Organizing, Non-profit..., Grants, Missions, Biblical Studies
Education
Fuller Theological Seminary 2007 — 2011
Masters of Divinity, Biblical Study
Arizona State University 2003 — 2005
B.A.S, Political Science
Huron Consulting Group July 2014 - Present
Huron Consulting Group March 2011 - July 2014
Jones, Skelton & Hochuli June 2003 - March 2011
USAA January 2001 - July 2003
Skills
Sanctions, Westlaw, Litigation Support, Databases, Research, iManage, Document Management, Database Administration, Trial Preparation, Trials, Sanction, Litigation, Document Review, Commercial Litigation, Relativity, Litigation Management, Civil Litigation, Legal Research, Legal Discovery, Personal Injury, Pleadings, Legal Assistance, Courts, Legal Writing, IPRO, LiveNote, Cross-functional Team..., E-Discovery Consulting, CaseMap, ESI, Trial Director, Project Management, EDRMS, Depositions, Lexis, Summation iBlaze, Clearwell, LexisNexis, Management, Leadership, Arbitration
Education
Phoenix Career College 2002 — 2003
Certificate, Paralegal Studies
Arizona State University 1998 — 2000
BA, Spanish & International Business
DHI Mortgage March 2014 - Present
DHI Mortgage May 2012 - June 2014
USAA July 2007 - May 2012
Skills
Customer Service, Loan Origination, Loans, Mortgage Lending, Credit, Banking, Mortgage Banking, Refinance, FHA, Residential Mortgages, VA loans, Finance, FHA financing, USDA, Financial Analysis
Education
Arizona State University 2005 — 2009
Bachelor of Science (B.S.), Global Business and Management and Leadership
Glendale Community College 2003 — 2005
Associate of Arts (A.A.), Global Business
CarMax August 2013 - Present
USAA March 2009 - April 2013
USAA February 2008 - August 2009
Chase July 2003 - February 2007
Yahoo January 2001 - April 2003
Skills
Mortgage Lending, Home Equity Loans, Home Equity Lines of..., Property & Casualty..., Umbrella Insurance, Banking, Customer Service, Customer Satisfaction, Customer Retention, Financial Services, Team Management, Employee Training, Insurance, General Insurance, Loans, Leadership, Public Speaking, Sales
Education
Ashford University 2011 — 2015
Currently Enrolled, Organizational Leadership
Arizona State University 1993 — 1994
General Studies, Liberal Arts and Sciences, General Studies and Humanities
USAA March 2012 - Present
Canyon State Masonry May 2003 - July 2011
Education
Arizona State University 2004 — 2008
Bachelor's, Business and Communication
Aurora Behavioral Health System October 2012 - December 2014
Aurora Behavioral Health System 2012 - November 2012
University of Phoenix January 2009 - February 2010
USAA January 2006 - September 2007
Skills
Psychotherapy, Family Therapy, Treatment, Dual Diagnosis, Group Therapy, Adolescent Therapy, Crisis Intervention, Clinical Research, Therapists, Adolescents, CBT, Case Managment, Behavioral Health, Mental Health, Chemical Dependency, Mental Health Counseling, Psychology, Social Services, Case Management
Education
Capella University 2015 — 2018
Doctor of Philosophy (Ph.D.), Psychology
University of Phoenix
Masters of Science, Counseling/Community Counseling
Arizona State University
Bachelor of Arts, Psychology
Arizona State University
Bachelor of Arts, Anthropology
Missouri State University 2001 — 2003
Anthropology, Psychology
USAA December 2011 - Present
AmeriFirst Financial, Inc. November 2009 - December 2011
Gold Mortgage Center(aka G.M.C. Financial, Inc.) February 2001 - June 2007
G.M.C. Financial 2001 - 2007
Skills
Mortgage Lending, Refinance, Loans, FHA, Mortgage Banking, USDA, Credit, First Time Home Buyers, Real Estate, Loan Origination, Underwriting, VA loans, Short Sales, FHA financing, Investment Properties, Residential Mortgages, Reverse Mortgages, Banking, Mortgage Underwriting, Foreclosures, Investments, Credit Analysis, REO, Real Estate Financing, Real Estate Economics, Real Estate Transactions, Referrals, Rates, Property, Investors, Insurance, Single Family Homes
Education
Arizona State University 1994 — 1996
Chemical Engineering
Moon Valley 1988 — 1991
USAA January 2009 - Present
Downtown Phoenix Journal December 2009 - March 2011
Arizona Biltmore Resort & Spa March 2005 - January 2009
Grand Canyon Prep High School January 2004 - March 2005
New York City Police Department May 2001 - August 2003
Skills
Customer Service, Hospitality, Leadership, Food, Restaurants, Event Management, Event Planning, Hotels, Microsoft Office, Microsoft Word, Photoshop, Real Estate, Social Media
Education
Arizona State University 2007 — 2010
BA, Walter Cronkite School of Journalism and Mass Communication
Phoenix College 2006 — 2007
AA, Communcation
ZipRealty August 2013 - Present
zanzaboonda pictures October 2006 - Present
Film 2006 - Present
Macy Films April 2008 - July 2009
MCTV April 2008 - April 2009
Phoenix Meisner Acting Group 2008 - 2009
Indie AZ Radio September 2006 - May 2008
Angel Care at Anthem April 2003 - October 2007
The Best of Times Magazine April 2005 - August 2005
USAA August 2001 - March 2003
Skills
Cinematography, Directing, Editing, Acting, Producing, Camera Operating, Sound Design, Sound Mixing, Film, Video Production, Television, Video Editing, Screenwriting, Final Cut Pro, Avid Media Composer, Broadcast Television, Film Analysis, Film Criticism, Writing, Creative Writing, Adobe Creative Suite, GIMP, Photoshop, Amazon Kindle, Smashwords, Published Author, Teaching, WordPress, Final Draft
Education
Arizona State University 2009 — 2011
Bachelor of Arts, Film and Media Studies, Screenwriting
Scottsdale Community College 2005 — 2009
Associate in Applied Science (AAS), Motion Picture/Television Production
Scottsdale Community College 2005 — 2009
Certificate of Completion, Film Production
Scottsdale Community College 2005 — 2009
Certificate of Completion, Broadcast Production
Scottsdale Community College 2005 — 2009
Certificate of Completion, Screenwriting
Scottsdale Community College 2005 — 2009
Certificate of Completion, Editing
Scottsdale Community College 2005 — 2009
Certificate of Completion, Analysis & Criticism
Scottsdale Community College 2005 — 2009
Associate of Applied Science, Film and Television Production
Scottsdale Community College 2005 — 2009
Associate in General Studies (AGS)
Dick Smith Make-Up 2006 — 2006
The Basic 3-D Make-Up Course, Special Effects Make-Up
KGPR February 2007 - Present
USAA March 2001 - January 2007
Greater Phoenix Economic Council August 1998 - March 2001
Bank One (previously Valley National Bank of Arizona) 1993 - 1998
Skills
Corporate Communications, Public Relations, Executive Communications, Non-profit management..., Brand Communication,..., Creative Direction, Media Relations, Event Management, Corporate Social..., Social Entrepreneurship, Awareness, Non-profits, Strategic Communications, Marketing Communications, Community Development, Communication Training, Financial Communications, Litigation PR, Message Development, Media Skills Training, Public Affairs, Strategy, Event Planning, Crisis Management, Marketing, Philanthropy, Crisis Communications, Publicity, Reputation Management, Spokesperson, Fundraising, Integrated Marketing, Leadership, Leadership Development, Nonprofits, Social Media
Education
Arizona State University, W. P. Carey School of Business 1995 — 1997
Masters of Business Administration
Arizona State University 1984 — 1987
B.S., Organizational Communication
American Express January 2015 - Present
Citi May 2014 - December 2014
American Airlines February 2013 - May 2014
USAA February 2011 - February 2013
J.P. Morgan February 2010 - February 2011
Desert Schools Federal Credit Union December 2007 - February 2010
Skills
Finance, Customer Service, Investments, Financial Analysis, Financial Modeling, Microsoft Office, Banking, Forecasting, Microsoft Excel, Financial Planning, Strategic Financial..., Financial Services, Microsoft Word, Financial Risk, Financial Advisory, Financial Reporting, Process Improvement, Call Centers, Essbase, Strategic Planning, Microsoft Powerpoint, Hyperion Reports, Hyperion Planning, Oracle, Financial Forecasting, Managerial Finance, Outlook, Analysis, Human Resources, Executive Compensation..., Incentive Programs, Compensation & Benefits
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Graduate Certificate, Project Management
Grand Canyon University 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services
Arizona State University 2005 — 2010
Bachelor of Science (BS), Global Business Marketing
USAA August 2013 - Present
Charles Schwab 2004 - 2013
Charles Schwab 2002 - 2004
Charles Schwab 2001 - 2002
Charles Schwab 1998 - 2001
Skills
Risk Management, Leadership, Management, Strategic Planning, Investments, CRM, Performance Management, Compliance, Contract Negotiation, Business Development, Regulatory..., Strategic Analysis of..., Cross Enterprise..., Audit, Compliance &..., Strategic & Operational..., SEC/FINRA Relationship..., Vendor Contract...
Education
Arizona State University
Bachelor of Applied Science (B.A.Sc.), Engineering
University of Minnesota-Twin Cities
Flatirons Solutions June 2010 - Present
Flatirons Solutions December 2009 - June 2010
USAA December 2004 - October 2008
Skills
Process Improvement, Project Management, Quality Assurance, XML, Management, Project Planning, Team Building, Technical Writing, Customer Service, Technical Documentation, Program Management, Aviation, Microsoft Office, Requirements Analysis, Aerospace, Microsoft Excel, Commercial Aviation, PowerPoint, Microsoft Project, Analysis, Research, Content Management, Team Leadership, Document Management, MS Project, Financial Reporting, Supplier Quality, Quality Improvement, Negotiation
Education
Arizona State University 2015 — 2016
Bachelor’s Degree, Political Science and Government
Arizona State University 2000 — 2002
AFROTC, DET 025
Paradise Valley Community College 2000 — 2002
Associate’s Degree, Mass Communication/Media Studies, G.P.A. 3.68
Vanguard July 2015 - Present
Vanguard January 2014 - July 2015
Brokerage Professionals, Inc. September 2013 - December 2013
USAA November 2006 - September 2013
Smith Barney June 1998 - November 2006
Skills
CFP® Certificant, Series 7, 63, and 65..., Arizona Life & Health..., CRPCSM and CWS®..., Extensive use of..., Experience with Zephyr..., Strategic Financial..., Wealth Management, Retirement, Financial Advisory, Estate Planning, Investments, Series 7, Retirement Planning, Wealth, Risk Management, Fixed Annuities, Financial Services, Financial Planning, Asset Allocation
Education
Arizona State University 1995 — 1998
Bachelor of Science (B.S.), Finance, General
University of Arizona 1994 — 1995
Personal Capital March 2015 - Present
PricewaterhouseCoopers December 2008 - February 2015
Merrill Lynch 2007 - 2008
USAA 2005 - 2008
Skills
Strategic Financial..., Budget Process, Financial Analysis, Finance, Personal Finance, Certified Financial...
Education
Arizona State University 2002 — 2005
Bachelor of Science (BS), Global Business Management and Leadership
Northland College 2000 — 2002
Meteorology
Westview High School
Macy's January 2015 - Present
Macy's November 2012 - Present
TOTAL WINE & MORE – POTOMAC January 2012 - November 2012
Burlington Coat Factory January 2010 - January 2012
Ragz Dressware January 2007 - January 2009
MFS Investment Management January 2006 - January 2007
USAA January 2005 - January 2006
Simwey Financial Group January 2004 - January 2005
Dillards 2001 - 2004
Skills
Apparel, Retail, Merchandising, Asset Allocation, Fashion, Sales, Outlook, Product Development, Forecasting, Microsoft Excel, Market Planning, PowerPoint, Management, Marketing, Trend, Inventory Management, Trend Analysis, Merchandise Planning, Customer Service
Education
Fashion Careers College 2008 — 2009
Fashion Design, Fashion Design, Textiles
Arizona State University 2002 — 2006
Bachelors of Science, Global Business Management
JPMorgan Chase & Co. December 2014 - Present
American Express Open September 2012 - April 2014
USAA March 2010 - September 2012
Chase September 2008 - March 2010
Skills
Microsoft Excel, Microsoft Office, Financial Analysis, Customer Service, PowerPoint, Microsoft Word, Project Management, Banking, Risk Management, Strategic Planning, Investments, Business Analysis, Financial Modeling, Change Management, Business Strategy, CRM, Finance, Management, Call Centers, Leadership, Small Business, Analysis, Business Planning, Business Development, Team Leadership, Negotiation, Process Improvement, Portfolio Management, Coaching, Operations Management, Sales, Budgets, Training, New Business Development, Relationship Management, Financial Services, Customer Retention, Sales Management, Credit, Team Building, Salesforce.com, Sales Process
Education
University of Phoenix 2012 — 2014
Master's degree, Business Administration and Management, General
Arizona State University 1999 — 2001
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
Uber August 2015 - Present
Zenefits March 2015 - July 2015
Zenefits January 2015 - March 2015
Liberty Mutual Insurance April 2014 - September 2014
Liberty Mutual Insurance July 2012 - March 2014
USAA June 2009 - July 2012
USAA January 2008 - June 2009
Northwestern Mutual July 2006 - December 2007
Skills
Leadership, Project Management, Change Management, Insurance, Strategic Planning, Operations Management, Retirement Planning, Creative Problem Solving, Organizational..., Lean Management, Analytics, Public Speaking, Risk Management, Life Insurance, Written & Oral..., Quantitative Research, Strategic Financial..., Series 7, Wealth Management, Mutual Funds, Investments, Fixed Annuities, Retirement, Problem Solving, Contract Negotiation, Employee Engagement, Adaptability, Asset Allocation, Team Leadership, Team Management, Project Team Management
Education
Arizona State University 2010 — 2012
MBA, Finance & Organizational Leadership, 3.97 out of 4
Biola University 2002 — 2006
Bachelor's degree, Psychology, 3.7 out of 4
Duane DeVorak Entertainment July 2004 - Present
LA Fitness July 2014 - December 2014
Wounded Warrior Project October 2012 - October 2013
USAA March 2012 - October 2012
USO November 2009 - May 2011
Deer Valley Unified School District August 2001 - May 2009
US Navy June 2006 - January 2008
Skills
Bilingual-Spanish, Merchandise Presentation, Computer Programs-MS..., Fashion Show..., Fashion Styling, Research Skills, Teleprompter, Location Scouting, Event Planning, Fashion, Event Management, Marketing Communications, Facebook
Education
Defense Infromation School 2006 — 2006
Cert., Public Affairs Writer Course
Fashion Institute of Design & Merchandising 2004 — 2005
AA, Visual Communications
Arizona State University 1998 — 2001
BA, Broadcast/Journalism
Arizona State University 1998 — 2001
BA, Spanish
SECURA Insurance April 2008 - Present
USAA June 2004 - December 2007
Prudential Financial April 1987 - August 2004
Skills
Predictive Modeling, Data Mining, Property & Casualty..., Claim, Insurance, Commercial Insurance, Claims Management, Casualty, General Insurance, Liability, Legal Liability, Property Damage, Underwriting, Financial Risk, Litigation Management, Reinsurance, Claims Resolution, Workers Compensation, Commercial Lines, Risk Management, Liability Analysis, Claim Investigation, Professional Liability, Claims Handling, Casualty Insurance, Subrogation, Fraud, Accident, Management, Investigation
Education
Currently enrolled Master's Program at Arizona State University 2013 — 2015
Masters of Legal Studies, Legal Studies, General
Arizona State University 1983 — 1986
B.A., Political Science
USO August 2015 - Present
USO December 2013 - July 2015
Arizona State University Global Institute of Sustainability January 2013 - December 2013
TriWest Healthcare Alliance March 2010 - January 2013
TriWest Healthcare Alliance December 2005 - March 2010
USAA March 2002 - December 2005
Skills
Strategic Communications, Community Outreach, Internal & External..., Leadership, Military Affairs, Public Speaking, Media Relations, Crisis Communications, Team Leadership, Corporate Communications, Internal Communications, Editing, Social Networking, Social Media, Volunteer Management, Strategy, Press Releases, Marketing Communications, Newsletters, Speech Writing, Community Development, Advertising, Marketing, Public Relations, Management, Project Management, Government, Team Building, Budgets, Video Production, Event Planning, Public Affairs, Event Management, Social Media Marketing, Coaching, Fundraising, Project Planning, Nonprofits, Leadership Development, Spokesperson, Editorial, Copy Editing
Education
Arizona State University 1998 — 2001
Master, Mass Communication
Arizona State University 1988 — 1991
Bachelor, Justice Studies
USAA July 2010 - Present
Ruby Tuesday May 2008 - July 2010
Skills
InfoPath, Microsoft Excel, PowerPoint, Customer Service, Access, Hospitality, Leadership, Time Management, Analysis, Process Improvement, Data Analysis, Operations Management, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Pulte Homes November 2009 - Present
Pulte Homes January 2007 - November 2009
Pulte Homes June 2004 - January 2007
USAA May 2003 - June 2004
Skills
Process Scheduler, Construction, Leadership, Management, Residential Homes, Contract Management, Budgets, Contract Negotiation, Project Management, Purchasing, Customer Service, Construction Management, Contractors, Value Engineering, Team Building, Negotiation, Real Estate, Subcontracting, Customer Satisfaction, Project Planning
Education
Arizona State University 1999 — 2003
Bachelor Of Arts, Communication
Catholic Charities of Madison, Wisconsin January 2013 - Present
Catholic Charities of Madison, Wisconsin March 2012 - December 2012
Middleton Outreach Ministry March 2010 - February 2012
USAA October 1994 - March 2010
United States Air Force January 1983 - December 2004
Skills
Non-profits, Fundraising, Leadership Development, Leadership, Community Outreach, Strategic Planning, Public Speaking, Nonprofits, Marketing Strategy, Training, Customer Service, Volunteer Management, Management, Marketing Communications, Time Management, Strategy, Government, Social Networking, Conflict Resolution
Education
Harvard Business School
Strategic Perspectives in Nonprofit Management Program
Arizona State University
Lodestar Center for Philanthropy and Nonprofit Innovation
University of the Incarnate Word
Master of Business Administration (MBA)
Park University
Bachelor of Science, Management
ASU Print & Imaging Lab May 2014 - Present
ASU Print & Imaging Lab May 2014 - Present
ASU Print & Imaging Lab April 2011 - Present
USAA June 2015 - August 2015
Arizona State University: Bookstore December 2010 - January 2011
ASU: Lyric Opera Theare October 2010 - December 2010
Mesa Encore Theatre July 2010 - September 2010
Harkins Theatres May 2008 - June 2010
Skills
Programming, Accounting, Communication, Sales, Management, Customer Service, Problem Solving, Software Engineering, Time Management, Invoicing, PowerPoint, Analysis, Microsoft Excel, Java, Microsoft Word, Microsoft Office, Windows, SQL, Accounts Payable, Social Media, Photoshop, Public Speaking, Leadership
Education
Arizona State University 2010 — 2016
Bachelor of Science (BS), Computer Software Engineering, 3.51
Qintermedia January 2012 - Present
Brilliance LED September 2014 - May 2015
Research For Life October 2012 - September 2014
GoDaddy.com December 2011 - May 2012
Arizona State University August 2011 - December 2011
Miss Details Design June 2011 - October 2011
USAA 2007 - 2010
944 Media June 2007 - July 2008
Skills
Adobe Creative Suite, Video Production, Photoshop, Graphic Design, Web Design, Dreamweaver, Social Media Marketing, Email Marketing, Google Apps, DNS management, Google Adwords, User Experience Design, Art, Vector Illustration, T-shirt Graphics, Illustrator, Brand Development, Logo Design, Business Catalyst, WordPress, User Experience, Advertising, Online Marketing, Social Media, Flash, Final Cut Pro, Graphics, Multimedia, Marketing, Brand Management, Corporate Branding, Videography, Newsletters, Photography, Art Direction, Creative Direction, User Interface Design, InDesign, Corporate Identity, Layout, Mac, Brochures, Visual Communication, Typography, Website Development, Image Manipulation
Education
Arizona State University 2009 — 2014
Master of Science in Technology, Graphic Information Technology, 3.5
Arizona State University 2002 — 2005
Bachelors of Fine Arts, Art Intermedia; 3-D Animation, 3.4
Jordan High School 1999 — 2002
High School Diploma, Art, EMT, General Studies, 3.4
Pearson September 2012 - Present
PGi August 2008 - September 2012
USAA August 2005 - July 2008
British Telecommunications (BT) January 1999 - October 2002
Sprint Nextel January 1998 - December 1998
Lockheed Martin Corp May 1996 - October 1997
Westech-IPEC January 1993 - October 1993
Skills
Agile Methodologies, Scrum, Project Management, Management, Agile Project Management, Leadership, Software Project..., SDLC, Team Leadership, Process Improvement, Cross-functional Team..., Strategy
Education
Stanford University 2004 — 2005
Stanford Advanced Project Management, Stanford Certified Project Manager (SCPM)
The Johns Hopkins University - Carey Business School 2003 — 2005
Masters of Business Administration (MBA)
Cornell University 1994 — 1996
Master of Engineering (MEng), Electrical Engineering
Arizona State University 1989 — 1992
Bachelor of Science (B.S.), Electrical Engineering
Vanguard October 2014 - Present
Vanguard January 2014 - October 2014
USAA May 2013 - August 2013
Skills
Sales, Community Outreach, Leadership, Microsoft Excel, Real Estate, Social Networking, Public Policy, Retail, Lexis, Accounting, Property & Casualty..., Operating Budgets, Marketing, Facebook, Asset Allocation, Investment Strategies, Contract Interpretation, Asian Studies, Event Planning, Retirement Planning, Series 7, Mutual Funds, 529 Plans, CRM, IRAs, ETFs, Stock Trading, Options Strategies
Education
Arizona State University 2010 — 2013
Bachelor of Science (B.S.)
Arizona State University, W. P. Carey School of Business 2010 — 2013
Minor
Rio Americano High School 2006 — 2010
Diploma
Kaplan University
Financial Planning
Enterprise Holdings August 2015 - Present
USAA May 2015 - Present
Village Health Clubs & Spas June 2014 - Present
Village Health Clubs & Spas June 2014 - Present
Village Health Clubs & Spas June 2014 - May 2015
Tempe12 August 2013 - March 2014
Campus Special April 2013 - July 2013
Victoria's Secret April 2011 - April 2013
Skills
Public Speaking, Teamwork, Retail Sales, Customer Service, Fitness Training, Customer Satisfaction, Team Leadership, Health Education, Facebook, Marketing, Adaptability, Higher Education, Business Education, Emotional Intelligence, Communication Skills, Listening to customers, Product Knowledge, Highly personable, Genuine, Athletic Training, Communication
Education
Arizona State University 2010 — 2014
Bachelor of Science (BS), Exercise and Wellness
Chaparral High School 2005 — 2010
Diploma, General Studies
Hanesbrands Inc. August 2014 - Present
Peak Vista Community Health Centers August 2013 - May 2014
USAA June 2009 - August 2013
Ferguson Enterprises May 2005 - November 2008
Skills
Human Resources, Talent Acquisition, Interviews, Temporary Staffing, Performance Reviews, New Hire Paperwork, iCIMS, Onboarding, SharePoint, New Hire Training, New Hire Processes, Leadership, Customer Service..., Customer Service, Insurance, Call Centers, Military, Underwriting, Financial Services, Customer Satisfaction, Office Administration, Receptionist Duties, Affirmative Action..., Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher
Education
Arizona State University 2002 — 2004
Greenway High School 1998 — 2002
High School Diploma
Charles Schwab September 2015 - Present
Charles Schwab October 2014 - September 2015
USAA June 2010 - October 2014
Skills
Financial Advisory, Retirement Planning, Investment Advisory, Sales, Customer Service, Team Leadership, Banking, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Finance, Credit, Investments, Leadership, Portfolio Management, Forecasting, Life Insurance, Strategic Financial..., Series 7, Loans, Retirement, Insurance, Wealth Management, Investment Strategies, Fixed Income, Mutual Funds, Fixed Annuities, Equities, Process Improvement, Series 63, Securities, Financial Modeling, Uniform Combined State..., Series 65, Financial Planning
Education
Arizona State University, W. P. Carey School of Business 2012 — 2014
Master of Business Administration (MBA), Leadership
Arizona State University 2007 — 2010
Bachelor of Science (BS), Economics
USAA June 2004 - Present
Salt River Project June 2001 - June 2004
Skills
Underwriting, Retirement Planning, Insurance, Financial Services, Customer Service, Microsoft Word
Education
Arizona State University
Bachelors of Science, Computer Information Systems & Communication, 2014
Arizona State University - W. P. Carey School of Business 2014 — 2015
Master's Degree, Information Management, December 2015 (expected graduation)
USAA October 2005 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word
Education
Arizona State University 1997 — 1999
Master of Public Administration (MPA)
USAA September 2015 - Present
USAA June 2013 - Present
USAA February 2012 - June 2013
USAA March 2010 - February 2012
USAA March 2008 - March 2010
USAA October 2005 - March 2008
Skills
Property & Casualty..., Risk Management, Change Management, Employee Training, Underwriting, Process Improvement, Leadership, Web Analytics, Supplier Quality..., Analytic Problem Solving, Sales, Training, Analysis, Project Management, Strategy, Management, Strategic Planning, Coaching, Program Management, Finance
Education
University of Arizona, Eller College of Management
Master of Business Administration (MBA), Management and Organizations
Arizona State University 2003 — 2007
Interdisciplinary Studies, Business, Education
USAA October 2013 - Present
Charles Schwab September 2012 - October 2013
Womack Development Company June 2011 - July 2012
Skills
Investments, Asset Management, Portfolio Management, Equities, Financial Analysis, Financial Modeling, Hedge Funds, Fixed Income, Microsoft Excel, Valuation, Microsoft Office, Series 7, Series 63, Wealth Management, Investment Management, Options, Derivatives, Retirement Planning, Investment Strategies
Education
Arizona State University 2008 — 2012
Bachelor of Science, Biochemistry
USAA February 2011 - Present
Wells Fargo May 2008 - February 2011
Skills
Banking, Insurance, Risk Management, Credit, Underwriting, Loans, Corporate Communications, Marketing Communications, Team Management, Microsoft Office, Front Line Leadership, Call Centers
Education
The Institutes 2014 — 2016
AINS, CPCU, Insurance
Grand Canyon University 2012 — 2014
Arizona State University 2005 — 2012
Bachelor of Arts (B.A.), Business/Corporate Communications
State Farm March 2013 - Present
USAA November 2010 - March 2013
Pool Time Inc. June 2009 - August 2010
Best Buy June 2008 - June 2009
Dobson Ranch Golf Course August 2007 - June 2008
US Navy August 2002 - August 2007
Skills
IT systems development, Aircraft Maintenance, Project Management, Team Building, Quality Assurance, Cross Cultural..., Military Aviation, Statistical Modeling, Technical Writing, Operations Management
Education
Arizona State University 2006 — 2010
Bachelor of Arts (B.A.), Mathematics, 3.0
Embry-Riddle Aeronautical University 2004 — 2006
Associate of Arts and Sciences (AAS), Aeronautical/Aerospace Engineering Technology/Technician
USAA January 2009 - Present
USAA January 2009 - Present
Education
Arizona State University 2012 — 2014
Master of Business Administration (MBA), Finance
Arizona State University January 2013 - Present
USAA June 2015 - August 2015
Savant WMS 2013 - 2014
Montessori 1995 - 1999
Skills
Java, C++, C, Microsoft Office, Programming, Windows, Object Oriented Design, Visual Studio, C#, HTML, SQL, VB.NET, Computer Science, CSS, .NET
Education
Arizona State University 2012 — 2015
Computer Science
University of California, San Diego
Certificate, Visaul Basic Programming
University of California, San Diego
Certificate, Montessori Teacher Education
San Diego State University-California State University
Computer Science
Grossmont College
Associate of Science (A.S.), Computer and Information Sciences, General, 3.96
DS Investments & Financial Services September 2014 - Present
USAA March 2010 - September 2014
AXA Advisors April 2008 - March 2010
Arizona Federal Credit Union May 2005 - March 2008
Maricopa County February 2004 - August 2004
The Church of Jesus Christ of Latter-day Saints January 2002 - January 2004
Education
Arizona State University 2004 — 2007
B.S. Finance, Spanish (minor), 3.53/4.0
USAA 2012 - Present
USAA March 2011 - August 2012
Lofy Group Wealth Management, Inc. October 2002 - March 2011
Lofy Group Wealth Management, Inc. September 2002 - March 2011
Sister's in Crime 2009 - 2010
ePartners 2000 - August 2002
Deloitte & Touche 1987 - 1991
Education
Arizona State University 1985 — 1987
a Bachelor of Science degree, Accounting and in Computer Information Systems
HomeSmart April 2013 - Present
Keller Williams May 2007 - March 2012
USAA November 2004 - March 2007
Piper Jaffray November 2002 - November 2004
Vanguard November 1999 - September 2002
Skills
First Time Home Buyers, Mortgage Lending, Real Estate Transactions, Short Sales, Investment Properties, Investments, Brokerage, Selling, Foreclosures, Referrals, Financial Analysis, Negotiation, Contract Negotiation, FHA, Sellers, FHA financing, Single Family Homes, Residential Homes, Asset Managment
Education
Arizona State University 1991 — 1995
Bachelor of Science, Environmental Resource MNGT and Agribusiness
USAA February 2015 - Present
Starbucks September 2007 - Present
GPA October 2013 - June 2014
Deer Valley Church March 2013 - June 2014
Wes Gullet Campaign for Phoenix Mayor July 2011 - November 2011
Skills
Political Campaigns, Policy Analysis, Volunteer Management, Volunteer Recruiting, Economic Policy, Education Policy, Organizational..., Community Outreach, Political Science, Fundraising, Sales
Education
Arizona State University 2008 — 2012
Bachelor of Science (B.S.), Political Science
USAA December 2013 - Present
Dias Dance Life March 2011 - December 2013
Vangent, Inc. March 2010 - September 2010
Perfumania, Inc. October 2008 - October 2009
Le Creuset of America, Inc. March 2001 - March 2008
The Friends' Place February 1997 - August 2000
Changing Hands Bookstore 1996 - 1997
Houle Books 1992 - 1995
Shakespeare Beethoven & Company 1986 - 1992
New American Theater 1981 - 1984
Skills
Team Building, Management, Training, Leadership, Sales, Marketing, Customer Service, Retail, Merchandising, Coaching, Store Management, Team Leadership, P&L, Recruiting
Education
Praizion Project Management Professional Bootcamp 2010 — 2010
CAPM, Project Management
Arizona State University 2005 — 2008
MBA, Business Administration - Global Management and Leadership
Rockford College 1967 — 1971
BA, Theater
USAA June 2014 - Present
QuantumRepMarketing LLC August 2012 - June 2014
Hiro Sushi June 2007 - August 2012
American Mortgage Source February 2004 - June 2006
Skills
Customer Service, Property & Casualty..., Computer Proficiency, Banking, Analyzing, Leadership, Managerial, Bilingual Communications
Education
University of Arizona 2012 — 2014
Bachelor's Degree, Accounting and Finance, 4.0 GPA
Arizona State University 2010 — 2011
USAA July 2007 - March 2014
American Express January 2000 - June 2007
Skills
Management, Customer Service, Process Improvement, Project Management, Business Analysis, Leadership, Change Management, Relationship Management, Financial Analysis, Strategy, Risk Management, Strategic Planning, Credit Cards, Business Strategy, Microsoft Excel, Team Leadership, Analytics, Microsoft Office, Banking
Education
Arizona State University 2007 — 2010
Associate of Arts (A.A.), General Studies, 2.8
Glendale Community College
Associate of Arts (A.A.)
Fidelity Investments January 2015 - Present
Fidelity Investments December 2010 - December 2014
USAA February 2009 - December 2010
Merrill Lynch April 2007 - December 2008
The Vanguard Group January 2005 - April 2007
Skills
Series 7, Retirement, Financial Services, Series 63, Portfolio Management, Retirement Planning, Estate Planning, Life Insurance, Strategic Financial..., Financial Advisory, Investments, Series 65, Investment Advisory, Investment Strategies, Analysis
Education
Arizona State University 2001 — 2004
B.S., Finance
Arizona State University, W. P. Carey School of Business 2001 — 2004
Bachelor of Science (BS), Finance
Clairvoyant January 2013 - Present
Phoenix Hadoop User Group January 2014 - Present
Apollo Group August 2011 - January 2013
Apollo Group June 2008 - August 2011
Apollo Group June 2006 - June 2008
Apollo Group Inc., December 2005 - June 2006
University of Phoenix September 2004 - December 2005
USAA February 2004 - September 2004
Arizona State University February 2002 - December 2003
Skills
SOA, REST, SOAP, Scrum, Spring, Web Services, Software Development, Integration, Cloud Computing, WSDL, Hadoop, Hbase, Hive, Java, Tomcat, Enterprise Software, Oracle, MapReduce, JMS, Agile Methodologies, Hibernate, Solution Architecture, Big Data, Design Patterns, Java Enterprise Edition, XSLT, SaaS, Strategic Planning, Product Development, Platforms, Machine Learning, Amazon Web Services..., Project Management, Enterprise Architecture, EAI, Event Driven Programming, NoSQL, Google App Engine, Salesforce.com..., Salesforce.com..., Salesforce.com, Information Security..., Architecture, CRM, Product Management, Software Engineering, Leadership, Apache Pig, Data Science, Performance Tuning
Education
University of Phoenix 2006 — 2009
Master of Business Administration, Global Management
Arizona State University 2001 — 2003
Master of Science, Computer Science
Nagarjuna University 1997 — 2001
Bachelors, Computer Science
Custom Pet Care Co. September 2013 - Present
Phoenix Children's Hospital 2010 - September 2013
PetSmart October 2008 - June 2010
USAA October 2007 - October 2008
Wolverine World Wide September 2006 - June 2007
Skills
Training, Marketing, Strategic Planning, Public Speaking, Healthcare, Management, Event Planning, Marketing Strategy, Coaching, Social Media, Sales, Social Networking, Leadership
Education
Arizona State University 2002 — 2004
Bachelor of Science, Global Business
Lasalle College Montreal, Quebec 1989 — 1992
DEC, Office Automation
USAA April 2010 - Present
Rowland Carmichael Advisors January 2004 - December 2008
BKR Cornwell Jackson & The Gardner Group January 2003 - December 2003
The Hanover Insurance Group January 2002 - December 2002
American Express Financial Advisors January 1998 - December 2002
Skills
Investments, Wealth Management, Strategic Financial..., Sales, Finance, Leadership, Management, Strategy, Retirement Planning, Insurance, Asset Allocation, Financial Services, Portfolio Management, Series 7, Networking, Risk Management, Customer Service
Education
Arizona State University 2010 — 2012
Master of Business Administration (M.B.A.)
Texas A&M University 1994 — 1998
BBA
Office of the Legal Defender May 2015 - Present
USAA April 2008 - April 2012
USAA April 2008 - June 2009
lululemon athletica 2007 - 2008
Skills
Insurance, Asset Allocation, Customer Service, Call Center, Critical Thinking, Data Entry, Strategic Financial..., Customer Experience, Sales, Time Management, Leadership, Team-oriented, File Management, Outlook, Microsoft Excel, Social Media, Social Media Marketing, Public Speaking, Marketing, Marketing Strategy, Public Relations, Team Building
Education
Arizona State University
Juris Doctor, Law
Arizona State University 2009 — 2010
Masters, At-Risk Coastal Areas
Arizona State University 2005 — 2007
Bachelors, Biology
University of San Diego 2003 — 2005
Biology
USAA 2009 - Present
JPMorgan Chase January 1999 - December 2008
Bank of America 1997 - 1999
Bank of America 1996 - 1997
JPMorgan Chase 1994 - 1996
JPMorgan Chase 1992 - 1994
JPMorgan Chase 1989 - 1992
Skills
Marketing Strategy, Competitive Analysis, Strategy, Product Marketing, Product Management, Direct Mail, Forecasting, Management, Direct Marketing
Education
Arizona State University
BS, Finance
University of Northern Iowa
BA, Accounting
Louve Notes Media Group 2012 - Present
USAA August 2010 - April 2012
Grand Canyon University December 2009 - July 2010
A Stepping Stone Foundation October 2008 - June 2010
Wells Fargo Bank March 2004 - May 2008
twentysix london 2008 - 2008
Education
Arizona State University 2004 — 2008
Bachelor degree of Interdisciplinary Studies of Business and Mass Communications
Vanguard March 2011 - Present
Vanguard September 2007 - March 2011
USAA June 2006 - August 2007
American Funds June 2005 - June 2006
Allstate Insurance June 2002 - June 2005
Vanguard November 1998 - June 2002
Skills
Call Centers, Mutual Funds, Investments, Series 6, Series 63, Customer Service, Leadership
Education
Arizona State University 1995 — 1997
B.S., Marketing
Avanade September 2014 - Present
USAA September 2010 - March 2013
USAA September 2010 - March 2013
Transamerica Financial Advisors, Inc. August 2009 - January 2010
Independent Capital Management February 2009 - July 2009
BBVA Compass April 2005 - April 2008
Skills
Finance, Financial Advisory, Investments, Retirement, Series 7, Securities, Fixed Annuities, Life Insurance, Insurance, Business Analysis, ASP.NET, HTML5, JavaScript, Web Development, Windows Azure, C#, Java
Education
Arizona State University 2004 — 2008
Bachelor in Science, Economics
Arizona State University 2004 — 2008
Bachelor's degree, Economics
USAA April 2015 - Present
USAA March 2013 - April 2015
Walgreens October 2011 - December 2012
Arizona State University September 2008 - May 2011
The Analytical Group May 2008 - August 2009
Skills
EMT Basic, BLS/CPR Certified, Biomedical Engineering, Medical Terminology, Medical Devices, Product Design, Product Development, Statistics, Programming, Java, C++, Computer Hardware, Data Analysis, Research
Education
Arizona State University 2014 — 2015
Master of Business Administration (M.B.A.), Accounting and Finance
Scottsdale Community College 2012 — 2012
EMT Basic Certification, Emergency Medical Technician
Arizona State University 2006 — 2011
BS, Engineering
USAA May 2015 - Present
USAA May 2013 - Present
USAA December 2011 - May 2013
USAA March 2008 - December 2011
USAA February 2006 - March 2008
Jo Ann Stores February 2001 - February 2006
Skills
Underwriting, Property & Casualty..., Insurance, Casualty, Risk Management, Call Center, Process Improvement, Customer Service, Liability, Umbrella Insurance, Commercial Insurance, Legal Liability, Commercial Lines, Professional Liability, General Insurance, Claim, Team Building, Financial Analysis, Change Management, Property, Health Insurance, Training, Casualty Insurance, Call Centers, Management
Education
Grand Canyon University 2008 — 2010
MBA, Emphasis in Leadership
Arizona State University 2002 — 2007
B.A., Political Science
Silicon Valley Bank April 2014 - Present
Wells Fargo July 2013 - April 2014
USAA May 2011 - June 2013
JPMorgan Chase September 2007 - May 2011
Life Time Fitness February 2006 - August 2007
Skills
Mortgage Banking, Refinance, Residential Mortgages, Loan Origination, Banking, Consumer Lending, Customer Service, FHA, Leadership, Loans, Management, Mortgage Lending, Sales, Credit Cards
Education
Arizona State University 2002 — 2004
Bachelor's of Interdisciplinary Studies, Business/Communication
USAA April 2013 - Present
USAA May 2008 - April 2013
USAA June 2006 - May 2008
USAA May 2004 - June 2006
Edward Jones May 2003 - May 2004
Skills
Wealth Management, Series 7, Retirement Planning, Mutual Funds
Education
Arizona State University 1983 — 1988
BS, Economics
Charles Schwab June 2014 - Present
USAA January 2013 - June 2014
USAA Wealth Management Services 2010 - June 2014
USAA March 2007 - December 2012
USAA March 2005 - March 2007
USAA March 2003 - May 2005
Education
Arizona State University
Bachelor of Science Degree in Finance, Graduated Cum Laude
Microsoft July 2015 - Present
Verizon Wireless April 2014 - May 2015
Verizon Wireless June 2012 - April 2014
Verizon Wireless August 2011 - June 2012
USAA August 2006 - March 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Customer Retention, Training, Leadership, Sales, Process Improvement, Team Building, Team Leadership, Microsoft Office, Insurance, Telecommunications, Banking, Vendor Management, Underwriting, Technical Support, Wireless, Consulting, EMS Management, TotalView, Executive Support, Executive..., iGrafx, Visio, Access
Education
Arizona State University 2014 — 2015
Master of Science (M.S.), Management Information Systems
Arizona State University 2006 — 2008
Bachelor of Science (B.S.), Global Business Management
Terra Verde March 2015 - Present
Terra Verde September 2014 - March 2015
Phoenix Synergy LLC January 2014 - September 2014
Creative Communications Sales and Rentals September 2009 - April 2010
The Center for Harmony and Grace 2007 - 2009
USAA September 2006 - May 2008
UNITED STATES ARMY March 1999 - March 2007
Skills
Microsoft Office, Team Building, Customer Service, Troubleshooting, Data Entry, Telephone Skills, Microsoft Excel, Time Management, Team Leadership, Network Administration, Call Center, Outlook, Linux, Banking, Engineering, Inventory Management, Administrative..., Network Design, Wireless Networking, TCP/IP, AlienVault, NIDS, HIDS, VPN, Training, Sophos, Risk Assessment
Education
Arizona State University 2012 — 2014
Bachelor of Science (B.S.), Applied Computing
Walton International Group June 2010 - December 2011
USAA November 2009 - August 2010
ING Funds LLC January 2006 - September 2009
Skills
Alternative Investments, Mutual Funds, Series 7
Education
Arizona State University 1995 — 2002
Bachelors, Business Management and Communications
U.S. Bank March 2013 - Present
Arizona Army National Guard January 2002 - Present
USAA May 2006 - March 2013
USAA May 2005 - May 2006
USAA July 2002 - May 2005
US Army January 1999 - January 2002
Skills
Leadership, Credit, Loans, Banking, Mortgage Lending, Underwriting, Consumer Lending, Loan Origination, Retail Banking, Requirements Analysis, Credit Risk, Credit Analysis, Risk Management, Risk Assessment, Tactical Planning, Tactical Operations, Mentoring, Small Business Lending, Mortgage Servicing, Operational Risk, Loss Mitigation, Mortgage Banking, Financial Risk, Lines Of Credit, Finance, Residential Mortgages, Mortgage Underwriting, Refinance, Integrity, Credit Cards
Education
Arizona State University 2013 — 2015
Western International University 2009 — 2010
Business Administration and Management, General
University of Phoenix 2005 — 2006
Business Administration and Management, General
Glendale Community College 2003 — 2005
General Studies
USAA November 2004 - Present
Skills
Insurance, Retirement Planning, Mutual Funds, Series 7, Financial Planning, Wealth Management, Investments, Retirement, Management, Risk Management, Series 63, Life Insurance, Fixed Annuities, Leadership, Team Building, Asset Allocation, Customer Service, Financial Advisory, Sales, Investment Strategies, Financial Services, Coaching
Education
Arizona State University 2015 — 2017
Executive Master of Business Administration (M.B.A.)
Brigham Young University - Hawaii 1999 — 2004
Bachelor of Science, Business
USAA December 2012 - Present
USAA July 2006 - December 2012
Skills
Insurance, Property, Claim, Claims Management, Liability, General Insurance, Claim Investigation, Workers Compensation, Claims Handling, CPCU, Casualty, Commercial Insurance, Property Damage, Risk Management, Subrogation, Underwriting, Customer Service, Team Building, Call Centers, Process Improvement, Management, Leadership, Negotiation, Strategic Planning, Liability Analysis, Coaching, Claims Resolution, Operations Management
Education
Arizona State University 1994 — 1999
Bachelor of Science (B.S.), Kinesiology and Exercise Science
USAA June 2014 - February 2015
Charles Schwab February 2013 - June 2014
Vanguard June 2012 - February 2013
South University June 2010 - November 2011
Skills
Series 7, Series 65, Series 6, Series 63, Time Management, Data Analysis, Microsoft Office, Customer Service, Leadership, Access, Financial Analysis, Data Entry, Research, Finance, Public Speaking, Process Improvement, Analysis, Outlook, Critical Thinking, Training, Strategic Planning, CRM, Investments, Microsoft Word, Healthcare
Education
Arizona State University 2004 — 2009
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Solutions Staffing December 2014 - Present
QBE FIRST January 2011 - July 2014
USAA September 2007 - May 2010
Skills
Insurance, Research and Analysis, Compliance, Claims Handling, Legal Compliance, Technical Writing, Problem Solving, Auditing, Consulting, Critical Thinking, Negotiation, Facilitations, Training, Project Management, Claim
Education
Arizona State University 2007 — 2010
MPP, Public Policy
Iowa State University 2004 — 2006
MPA, Public Policy
Ohio University
BBA, Business Management
Zenreach July 2015 - Present
Career Concepts for Youth January 2009 - Present
The Village Health Clubs April 2008 - Present
USAA May 2014 - July 2015
Covert Kicks February 2013 - May 2015
Arizona State University August 2011 - May 2015
BRAVO "Tipping Made Easy" October 2014 - March 2015
McGladrey July 2013 - July 2013
Bayless Healthcare Group September 2010 - May 2012
Front Row Sports Memorabilia, LLC April 2007 - February 2011
Skills
Leadership, Customer Service, PowerPoint, Advertising, Microsoft Office, Microsoft Excel, Strategic Planning, Social Media, Teaching, Public Speaking, Research, Microsoft Word, Coaching, Event Management, Event Planning, Sports, Nonprofits, Basketball, Team Leadership, Data Analysis, Time Management, Higher Education, Staff Development, Educational Leadership, English, Editing, Golf, Retail, Sports Memorabilia, Market Research, Exercise, Team Building, Motivational Speaking, Fundraising, Sales, Leadership Development, Curriculum Design, Curriculum Development, Golf Instruction, Tennis, Conversation, Relational Problems, Computer Program, Code, MS Excel Pivot Tables, Excel Models, V Lookups, Customer Retention, Customer Relations, Project Management
Education
Arizona State University 2011 — 2015
Bachelor of Arts (B.A.), Supply Chain Management with an emphasis on Global Logistics Management
Arizona State University, W. P. Carey School of Business 2011 — 2015
Pursuing Bachelors in Arts, Logistics, Materials, and Supply Chain Management, Senior
USAA October 2006 - Present
Ameriprise Financial Services, Inc. May 2003 - October 2006
Skills
Series 7, Retirement Planning, Retirement, Wealth Management, Investment Advisory, Asset Allocation, Financial Advisory, Investment Strategies, Mutual Funds, Uniform Combined State..., Estate Planning, Series 65, Fixed Annuities, Series 63, Financial Planners, Certified Financial..., Wealth
Education
Arizona State University 1999 — 2003
BA, Communication
Arizona State University
Master of Business Administration (MBA)
Burke Panzarella Rich July 2007 - February 2014
USAA May 2002 - August 2006
Education
Arizona State University 2007 — 2011
Bachelor's Degree, Criminology
ISO (Insurance Services Office) - Verisk Insurance Solutions March 2013 - Present
United States Marine Corps November 2005 - November 2013
USAA January 2010 - March 2013
American Family Insurance February 2009 - January 2010
New York Life November 2008 - February 2009
City of Scottsdale May 2005 - October 2007
Skills
Insurance, Leadership, Risk Management, Property & Casualty..., Underwriting, Customer Service, Process Improvement, Training, Team Building, Loss Control, Commercial Insurance, Time Management, Military, Security, Loss Prevention, Analysis, Liability, Political Science, Commercial Property..., Claims Investigations, Loss Reduction, Data Entry, Organizational..., Conflict Resolution, Claims Handling, Security Clearance, Critical Thinking, Budgets, Insurance Fraud, Rate Integrity, Critical Analysis, Sociology, Property Condition..., Innovation, Business Ethics, Auto Claims
Education
The Institutes (AICPCU) 2010 — 2012
Chartered Property Casualty Underwriter, Insurance
Arizona State University 2003 — 2008
Bachelor of Interdisciplinary Studies, Political Science and Sociology
Mountain Ridge High School 1999 — 2003
USAA September 2006 - Present
Target 2001 - 2004
American Express 2000 - 2002
Honeywell 1997 - 2000
Citibank / Norwest Bank 1989 - 1997
Education
Arizona State University
Bachelor of Science Degree, Business Management
Thunderbird - American Graduate School of International Management
Global Leadership Certificate Program, Leadership.com Certificate Program
University of Phoenix
MBA, Masters of Business Administration (currently pursuing)
Unites States Equestrian Federation June 2007 - Present
USAA January 2003 - March 2007
Education
Arizona State University 1996 — 1999
Bachelor of Science (B.S.), Chemistry
Rochester Institute of Technology 1983 — 1986
Associate of Arts and Sciences (A.A.S.), Statistics
UPS September 2012 - Present
USAA March 2009 - January 2012
United Window and Door September 2007 - January 2009
Salt River Project August 1999 - September 2007
Skills
Call Center, Sales, Financial Analysis, Insurance, Underwriting, Retail
Education
Arizona State University 1994 — 2012
Bachelor of Science (B.S.), Human Development and Family Studies, General, 2.48
USAA February 2008 - Present
USAA November 2005 - February 2008
Skills
Retirement Planning, Series 7, Wealth Management, Mutual Funds, Strategic Financial..., Retirement, Investments, Asset Allocation, Investment Advisory, Series 63, Fixed Annuities, Financial Advisory, Series 65, Life & Health Insurance..., Financial Planning
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (MBA), Project Management
Arizona State University 2000 — 2004
Bachelor of Science (B.S.), Global Business / FInance
USAA January 2013 - Present
Skills
Microsoft Office
Education
Arizona State University 2006 — 2012
USAA April 2014 - June 2015
Arizona State University January 2013 - August 2013
Valley Permaculture Alliance 2012 - January 2013
Papadeaux Seafood Kitchen March 2010 - April 2012
Marriott International January 2009 - June 2010
Education
College for Financial Planning 2015 — 2016
Arizona State University 2012 — 2013
Master's of Advanced Study
Arizona State University 2009 — 2012
Bachelor of Science (B.S.)
Stay at Home Mom July 2014 - Present
USAA February 2012 - July 2014
USAA April 2007 - February 2012
USAA May 2005 - April 2007
USAA April 2003 - May 2005
Cokesbury April 2001 - April 2003
DESERT SOUTHWEST ANNUAL CONFERENCE OF THE UNITED METHODIST C February 2000 - April 2001
American Express Global Business Travel August 1998 - February 2000
Western Temporary Services located at American Express October 1995 - August 1998
Skills
Licensed Property &..., Residential Mortgages, Mortgage Underwriting, Customer Service, Microsoft Excel, Sales, Process Improvement, Property & Casualty..., Retail Banking
Education
Arizona State University 1991 — 1995
Bachelor's of Science, Psychology
Arizona State University 1991 — 1995
Bachelor of Science, psychology, Psychology
USAA December 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Public Speaking, Budgets, Strategic Planning, Negotiation
Education
Grand Canyon University 2011 — 2012
Master of Public Administration (MPA), Government and public policy
Arizona State University 2008 — 2010
Bachelor of Arts (BA), Interdisciplinary studies
Asurion September 2013 - Present
Sprint by Fast Wireless August 2012 - September 2013
Mode Transportation January 2010 - August 2012
USAA February 2007 - October 2009
Merrill Lynch November 2005 - February 2007
Skills
Telecommunications, Project Management, IT Solutions, Customer Service, Customer Support, Customer Retention, Customer Acquisition, Management, Training Delivery, Financial Services, Financial Advisory, Business Development, Business Strategy, Direct Sales, Operations Management, Team Leadership, Technical Support, Wireless, Mobile Technology
Education
Arizona State University 1999 — 2004
Bachelor of Interdisciplinary Studies, Business/Education
Scottsdale Community College 2009 — 2011
Associate in Applied Science, Web Design
USAA November 2010 - Present
USAA Property and Casualty February 2009 - November 2010
Skills
Series 7, Series 66, Series 24, Series 53
Education
Boston University 2015 — 2015
Graduate Certificate in Risk Management & Organizational Continuity, Risk Management
Colorado State University 2012 — 2013
Masters Certificate, Finance, General
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Finance, General
Arizona State University 2002 — 2006
Bachelor of Arts (BA), Communication, General
Farmers Insurance October 2012 - Present
USAA September 2007 - October 2012
Education
Arizona State University 1997 — 2001
Bachelor of Arts, English Language and Literature, General
Charles Schwab May 2015 - Present
Envision Healthcare Corporation September 2013 - May 2015
USAA April 2012 - September 2013
Real Estate Agent July 2007 - April 2012
Education
Arizona State University 2012 — 2016
Bachelor of Arts (B.A.), Business/Corporate Communications
The Bryman School of Arizona 1997 — 1998
Associate's degree, Medical Office Management/Administration