USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Paramount Equity February 2011 - Present
InterCoast College September 2010 - February 2011
USAA July 2000 - February 2005
State Farm August 1998 - July 2000
Skills
AMC, Appraisal Management, Account Management, Project Coordination, Team-oriented, Research, Customer Service, Appraisal Skills, Administrative..., Microsoft Office Xp, General Insurance, ValueTrac, Training Delivery, Residential Mortgages, Appraisals, Management, Negotiation, FHA, Mortgage Banking, Insurance, Refinance, Selling, Sales, Microsoft Office
Education
Modesto Junior College 1989 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
Orestimba High School 1985 — 1989
Graduated, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bruce Clay, Inc. October 2014 - March 2015
OECO January 2013 - June 2014
Comcast September 2012 - January 2013
USAA September 2010 - August 2012
Manpower Professional October 2008 - September 2010
Skills
SAP, Team Leadership, Leadership, Sales, Customer Service, Customer Satisfaction, Customer Experience, Worship, Employee Training, Team Building, Teaching, Youth Mentoring, Management, Strategy, Negotiation, Community Outreach, Nonprofits, Public Speaking, Leadership Development, Fundraising, Event Planning, Volunteer Management, Strategic Planning, Research, Social Media, Process Improvement, Microsoft Office, Project Management, Communication, Photoshop, Microsoft Word, Editing, PowerPoint, Microsoft Excel, Social Networking, Time Management, Event Management, Higher Education, Customer Relations, Teamwork, Training, Cross-functional Team..., Call Centers, Account Management, Problem Solving, Project Planning, Continuous Improvement
Education
Multnomah University 2012 — 2015
Associate's degree, Leadership
MediFit Corporate Services November 2012 - Present
MediFit Corporate Services September 2002 - November 2012
USAA February 2000 - September 2002
Skills
Fitness, Strength Training, Yoga, Boot Camp, Health Education, Customer Service, Strength & Conditioning, Recruiting, Kickboxing, Cross-functional Team..., Employee Wellness, Corporations, Exercise Physiology, Health Promotion, Nutrition, Fitness Training, Personal Training, Prevention, Program Management, Wellness, Wellness Coaching
Education
Nebraska Methodist College 2008 — 2009
M.S. Health Promotion Management, health promotion
University of Central Oklahoma 1992 — 1999
B.S. Exercise/Fitness Management, exercise science
USAA December 2013 - Present
US Navy July 1995 - August 2013
U.S. Navy - NAVSUP Business Systems Center October 2010 - June 2013
U.S. Navy - Fleet Logistics Center Naples-Italy January 2008 - October 2010
Multi-National Security Transition Command-Iraq October 2006 - October 2007
U.S. Navy - Weapons Systems Support January 2005 - September 2006
U.S. Navy - USS UNDERWOOD (FFG 36) December 2002 - December 2004
Naval Postgraduate School May 2000 - September 2002
U.S. Navy - Navy Supply Corps School (NSCS) October 1998 - June 2000
U.S. Navy - USS RAINIER (AOE 7) May 1996 - September 1998
Skills
Logistics, Military Experience, Supply Chain Management, Information Management, Leadership, Military, Navy, Product Lifecycle..., Operating Budgets, Inventory Management, Transportation..., Defense, Logistics Management, Security Clearance, DoD
Education
Naval Postgraduate School 2000 — 2002
Master of Science (MS), Information Technology Management
Texas Tech University 1990 — 1995
Bachelor of Science (BS), Engineering Technology
USAA November 2014 - Present
USAA May 2014 - October 2014
NORAD and USNORTHCOM June 2011 - September 2013
NORAD and USNORTHCOM June 2009 - May 2011
Multi-National Force-West Iraq October 2008 - May 2009
Training Squadron TWENTY-EIGHT (VT-28) December 2005 - September 2008
United States Naval War College November 2004 - November 2005
U.S. Navy May 1989 - October 2004
Skills
National Security, Command, Counterterrorism, Defense, Navy, DoD, Interagency Coordination, Security Clearance, Military Operations, Force Protection, Operational Planning, Top Secret, Military, Homeland Security, Military Experience, Helicopters, Military Aviation, Exercises, Aviation, Military Training, Security, Emergency Management, Readiness, Electronic Warfare, Joint Military..., Government Contracting, Special Operations, Organizational..., Military Liaison, Contingency Planning, UAV, Defence, Enforcement, Command & Control, Military Logistics, Combat, Customer Service, Financial Planning, Financial Statements, Needs Analysis, Financial Services, Financial Markets, Financial Risk, Call Centers
Education
Naval War College 2004 — 2005
MA, National Security and Strategic Studies
United States Naval Academy 1985 — 1989
BS, General Engineering
Farmers Insurance June 2014 - Present
USAA August 2009 - June 2014
EMC Corporation August 2006 - August 2009
York International June 2005 - August 2006
Wipro 2002 - 2005
Denso Faridabad Pvt.Ltd. August 2001 - May 2002
Skills
Documentum, Solution Architecture, Enterprise Architecture, Enterprise Content..., PaaS, SaaS, Salesforce.com, Force.com, Electronic Signatures, Statutory Compliances, PCI DSS, Cloud Computing, IT Strategy, SOA, Web Services, Websphere, Cross-functional Team..., Integration, Java Enterprise Edition, WebSphere Application..., Enterprise Software, Content Management, Application Architecture
Education
National Institute of Technology Calicut 1997 — 2001
B Tech, Production Engineering & Management
National Institute of Technology Calicut 1997 — 2001
B Tech, Production Engineering & Management
USAA April 2014 - Present
AlliedBarton Security Services January 2013 - April 2014
Family Services February 2012 - December 2012
Threshold Services, Inc. July 2011 - January 2012
Skills
Case Managment, Self-motivated Team..., Problem Solving, Highly detail oriented, Cpr Certified, First Aid, Mental Health First Aid, OSHA 10-Hour Certified, Non-Violent Crisis..., Mental Health, Community Mental Health, Computers, Corporate Security, Physical Security, Security Training, Security Management, Security Operations, Substance Abuse...
Education
University of Maryland College Park 2007 — 2009
Bachelor of Arts (B.A.), Psychology
Montgomery College 2006 — 2007
Northwest Vista College 2003 — 2005
USAA May 2011 - Present
Hamrick Heart July 2009 - April 2011
GE January 2005 - June 2009
Skills
Human Resources, Recruiting, Employee Engagement, Training, Employee Benefits, Leadership, HR Policies, Interviews, Change Management, Management, Payroll, Employment Law, Program Management, Call Centers, Time Management
Education
Webster University 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Webster University 2008 — 2009
Master of Arts (M.A.), Human Resources Management and Services
National-Louis University 1988 — 1989
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
USAA January 2014 - Present
BAIR Analytics Inc. September 2013 - December 2013
Navy Expeditionary Logistics Support Group February 2012 - July 2013
Leonie Industries February 2010 - February 2012
Combined Joint Task Force - Horn of Africa October 2008 - February 2010
Qualcomm Inc. July 1999 - October 2008
US Navy November 1987 - March 1999
Skills
Operations Research, Program Management, DoD, Defense, Security Clearance, Military, Analysis, Navy, Project Planning, Operational Planning, Command, Intelligence, Tactics, Systems Engineering, Risk Management, Military Operations, Integration, Leadership, Operations Management, Cross-functional Team..., Training, Quality Assurance, Logistics, National Security, Top Secret, Information Assurance, Military Experience, Government Contracting, Electronic Warfare, Intelligence Analysis, Organizational..., Government, Force Protection, Army
Education
Naval Postgraduate School 1993 — 1995
Master of Science, Operations Research
The University of Akron 1981 — 1986
Bachelor of Science, Applied Mathematics, 3.5
The University of Akron 1981 — 1986
Bachelor of Arts (B.A.), Economics, 3.5
The Main Street America Group November 2012 - Present
Citizens Property Insurance April 2011 - October 2012
Florida Peninsula Insurance July 2010 - April 2011
People's Trust Insurance Company March 2009 - July 2010
Independent Consultant January 2008 - March 2009
USAA April 1997 - July 2007
USAA 2002 - 2003
USAA 2000 - 2002
USAA 1999 - 2000
USAA 1997 - 1999
Skills
Underwriting, Team Building, Strategic Planning, Operations Management, Process Improvement, Insurance, Leadership, Cross-functional Team..., Change Management, Performance Management, Risk Management, Commercial Lines, Reinsurance, Management, Program Management, Property & Casualty..., Liability, Casualty, Commercial Insurance, General Insurance, Excess, Casualty Insurance
Education
University of Pennsylvania - The Wharton School 2004 — 2004
Monmouth University 1983 — 1986
MBA, Management
Rutgers University-New Brunswick
BA, Business, Psychology
USAA March 2015 - Present
Cintas July 2014 - March 2015
Newbold Advisors 2014 - 2014
Newbold Advisors October 2011 - January 2013
American Home Mortgage Servicing January 2009 - December 2011
Skills
Loss Mitigation, Default, Underwriting, Bankruptcy, Mortgage Lending, Mortgage Servicing, Cosmetology, Foreclosures, Banking, Loan Modifications, Risk Management, Mortgage Banking, Credit, Credit Analysis, Customer Service, Portfolio Management, Short Sales, Accounts Payable &...
Education
Mountain View College 2009 — 2010
Business, Management, Marketing, and Related Support Services
PAUL MITCHELL THE SCHOOL-DALLAS
NPN Environmental Engineers, Inc. August 2015 - Present
Environmental Restoration LLC August 2014 - August 2015
Environmental Restoration LLC May 2010 - September 2014
USAA October 2008 - December 2009
Skills
Hazardous Waste..., Emergency Services, Waste, HAZWOPER, Environmental Compliance, RCRA, EPA, Logistics, Customer Service, Environmental Services, Hazardous Materials, Waste Management, Recycling, Environmental Consulting, Remediation
Education
Missouri State University 2007 — 2009
USAA March 2010 - Present
metromojo February 2007 - March 2010
Northrop Grumman Information Technology August 2003 - March 2007
Creative Alliance 2002 - 2003
Emazing October 2000 - November 2001
Corvus Digital Solutions June 1998 - October 2000
Miami, OH August 1996 - July 1998
Winn Dixie Stores April 1995 - August 1996
Skills
Web Design, Graphic Design, User Interface Design, User Experience, Digital Marketing, Creative Direction, Online Marketing, SEO, Web Development, Logo Design, Email Marketing, InDesign
Education
Miami University 1996 — 1998
MFA, Painting and Print Making
Murray State University 1990 — 1994
B.S., Fine Art
USAA Senior Administrative Support AssociateUSAAJuly 2012 - December 2014
United States Air Force June 2009 - January 2012
United States Air Force September 2006 - June 2009
United States Air Force September 2005 - September 2006
United States Air Force August 2002 - September 2005
Education
American Military University 2011 — 2014
Master's Degree, Management
National-Louis University 2005 — 2006
Bachelor's Degree, Management and Business
Community College of the Air Force, Maxwell Air Force
Associates, Applied Science, Personnel Administration
LiftFund September 2013 - Present
Sophia Circle Realty, Inc. May 2007 - Present
Coolerado Corporation January 2009 - August 2013
AccionTexas 2005 - 2010
USAA 1999 - 2007
Bank One Corporation March 1984 - July 1999
Skills
Start-ups, Strategic Planning, Operational Excellence, Mergers, Product Management, Risk Management, Consumer Lending, Aquisition, Customer Profitability, Business Development, Non-profits, Turn Around Management, Funding, Private Equity, Venture Capital, Team Leadership, Strategy, Loans, Banking, Leadership, Project Management, Process Improvement, Nonprofits, Business Strategy, Business Process..., Cross-functional Team..., Team Building, Portfolio Management, Mergers & Acquisitions, Management, Executive Management, Sales, Finance, Business Planning, Change Management, Underwriting, Sales Operations, Management Consulting, Vendor Management, Mortgage Lending, Entrepreneurship, Financial Analysis, Marketing, Financial Services, Budgets, New Business Development, Operations Management, Loan Origination, Forecasting, Strategic Partnerships
Education
University of Virginia 2000 — 2002
Graduate School of Retail Bank Mgt.
New Mexico State University 1977 — 1979
BA, Political Science, Business
New Mexico Military Institute 1974 — 1976
with an AA, Business and Political Science
USAA April 2014 - Present
Pacific Life September 2013 - April 2014
The Capital Group December 1993 - September 2013
Skills
IT Management, Agile Methodologies, Disaster Recovery, PMO, Software Project..., Scrum, RUP, Software Development, IT Operations, SharePoint, Weblogic, Project Management, Quality Center, Java, IT Service Management, Business Analysis, SDLC, Requirements Analysis, IT Strategy, PMP, Enterprise Architecture, Requirements Gathering, Visio
Education
National University 1986 — 1987
BS, Computer
The University of North Dakota 1982 — 1983
BS, Civil Eng
USAA September 2014 - Present
Rackspace, the Open Cloud Company June 2012 - September 2014
Paul Hastings September 2011 - May 2012
Clear Channel August 2010 - September 2011
Davis Polk & Wardwell LLP October 2007 - August 2010
Skills
Corporate Governance, Corporate Law, Media Relations, Research, Mergers & Acquisitions, Editing, Intellectual Property
Education
Molloy College 2002 — 2005
Bachelor's degree, Criminal Justice
Music City Properties December 2010 - Present
USAA December 2008 - July 2011
Re/Max January 2006 - December 2010
Property Management August 1993 - January 2010
ERA November 2001 - June 2006
GEICO November 1989 - July 2005
Allstate November 1987 - November 1989
Autobody Technician June 1982 - November 1987
Skills
Real Estate, First Time Home Buyers, Investment Properties, Foreclosures, Short Sales, Sellers, Single Family Homes, Referrals, Condos, REO, Residential Homes, FHA, Mortgage Lending, Customer Service, Sales, Relocation, Real Estate Transactions, Negotiation, Property Management, ABR, New Home Sales, Brokerage, Listings, Leases, Investors, Buyer Representation, Real Estate Development
Education
Porter and Chester Institute of Branford 1982 — 1983
Automotive, Automotive Gasoline and Diesel Mechanics
Xavier High School 1978 — 1982
Southern Connecticut State University
Accounting and Business/Management
Nashville State Community College
Business Management
USAA 2009 - Present
Morgan Stanley 2008 - 2009
Citi 2006 - 2008
Keystone Mercy Health Plan 2003 - 2006
GMAC Bank 2000 - 2003
Education
Fairleigh Dickinson University-Metropolitan Campus
Master's Degree, Business Administration, Management and Operations
Montclair State University
Bachelor's Degree
USAA November 2014 - Present
Garrison Center for Healthy Living December 2010 - February 2012
Meyer and Associates February 2006 - June 2010
102ND CAVALRY - NJARNGBAGHDAD, IRAQ June 2008 - July 2009
Skills
Research, Computers, Psychology, Time Management, Data Entry, Databases, Troubleshooting, Statistics, Higher Education, Qualitative Research, SPSS, PowerPoint, Public Speaking, Data Analysis, Microsoft Word, Teaching, Teamwork, Training, Critical Thinking, Microsoft Office
Education
Montclair State University 2013 — 2014
Psychology
Rutgers University-New Brunswick 1995 — 2003
Bachelor of Arts (BA), Psychology and History
USAA July 2012 - Present
Brady Lorenc, LMSW November 2010 - Present
Alternative Opportunties, Inc August 2010 - July 2012
Alternative Opportunties, Inc July 2009 - July 2010
Claims Resolution Center June 2006 - July 2009
Dish Network September 2002 - June 2004
Skills
Individual Counselling, Substance Abuse..., Addiction Recovery, Computer Proficiency, Computers
Education
Missouri State University 2008 — 2010
Master of Social Work (MSW), Social Work
Missouri State University 2004 — 2008
Bachelor of Science (B.S.), Psychology
Camber Corporation September 2015 - Present
Coley & Associates March 2014 - September 2015
Wells Fargo Home Mortgage February 2009 - November 2013
Wells Fargo Home Mortgage February 2009 - November 2013
USAA November 2007 - October 2008
EquiFirst September 2005 - July 2007
Wells Fargo Home Mortgage September 2003 - September 2005
Saddle River Tours/SRT Travel February 1998 - March 2003
Skills
E-Learning, Content Writing, Writing, XML, Narrator, Voiceovers, Editing, Adobe Dream Weaver, Script-writing, Instructional Design, Education, Tourism, Mortgage Lending, Funding, Mortgage Underwriting, Training, Customer Satisfaction, mortgage closing, Software Documentation, Cooperative Learning, Subprime, FHA, Closings
Education
Montclair State University 1997 — 2000
Master of Arts (MA), Social Sciences, Graduated with Honors
William Paterson University of New Jersey 1994 — 1997
Bachelor of Arts (BA), History, Graduated with Honors
Argo Group International Holdings, Ltd. March 2013 - Present
HVHC, Inc. March 2011 - March 2013
Technology Integration Group July 2010 - March 2011
Computer Solutions February 2008 - June 2010
City of San Antonio October 2002 - October 2007
USAA November 1998 - September 2001
Tek Systems January 1998 - November 1998
US Air Force January 1990 - January 1996
Skills
VMware, EMC Storage, Cisco MDS SAN switches, EMC Celerra, Clariion, vSphere, Microsoft Cluster, Hyper-V, Virtualization, Microsoft Technologies, Microsoft Exchange, XP, Active Directory, IT Management, Troubleshooting, Windows Server, Disaster Recovery, VMware ESX, Cisco Technologies, Storage, Storage Area Networks, Citrix, System Deployment, Operating Systems, Hardware, Infrastructure, VMware Infrastructure, Technical Support, SAN
Education
University of Phoenix 2007 — 2008
B.S. Management
Nashville State Community College 1983 — 1985
USAA July 2015 - Present
USAA April 2013 - June 2015
Davis Vision April 2012 - December 2012
American Marketing Association October 2011 - April 2012
Wells Fargo Home Mortgage 2011 - 2012
PMI Project Management Institute 2011 - 2011
Henkel (Dial Corporation) 2004 - 2011
Henkel (Dial Corporation) 2002 - 2004
NeoPlanet April 2000 - February 2002
Dial Corporation 1995 - 1997
Skills
Strategic Leadership, Brand Management, Cross-functional Team..., Marketing Strategy, Customer Insight, Project Management, Marketing, Portfolio Management, Conflict Resolution, Process Improvement..., Change Management, Product Development, Management, Brand Development, Leadership, Segmentation
Education
Thunderbird School of Global Management
MBA/MIM
University of California, Santa Barbara
BA
南山大学
Japanese
Frost Bank October 2012 - Present
USAA October 2002 - February 2012
IBM Global Services October 1999 - October 2002
Sequent Computer Systems 1997 - 1999
Arthur Andersen LLP March 1996 - December 1997
Skills
Vendor Management, Data Warehousing, Agile Methodologies, Strategy, Team Building, Business Intelligence, Process Improvement, Analytics, Management, Data Modeling, Strategic Planning, SDLC, Database Design, Business Analysis, Project Management, Cross-functional Team..., Enterprise Architecture, Management Consulting, ETL, Architecture, Project Portfolio..., Software Development, Leadership, IT Management, Business Process..., IT Strategy, Executive Management
Education
Monmouth University 1990 — 1992
Graduate studies, MBA
Montclair State University 1984 — 1986
BS, Applied Mathematics
USAA November 2009 - Present
Boysville, Inc. July 2009 - November 2009
USAA July 2007 - November 2009
CityPages Monthly Magazine May 2008 - August 2008
Skills
Social Media, Business Analysis, Call Center, Online Reputation..., Writing, Content Development, Social Networking Sites, Community Management, Facebook, Twitter, Call Centers, Public Relations, Social Media Marketing, Strategic Communications, Entrepreneurship, Interviews, Social Networking, Editing, Corporate Communications
Education
St. Mary's University
BA, English-Communication Arts
New England College 2012 — 2014
Master of Business Administration (MBA), Digital and Social Media
Baker Law Firm: Insurance Bad Faith/Coverage Expert 2010 - Present
Adami, Shuffield, Scheihing & Burns 2011 - 2012
AIG June 2004 - November 2010
Law Office of Oliver Baker-Of Counsel White and Davis PC 2001 - 2004
USAA 1990 - 2001
St. Paul Companies 1966 - 1990
Skills
Claim, Legal Liability, Liability, Litigation Management, Professional Liability, Claims Management, Insurance, Casualty, Property & Casualty..., Insurance Law, Product Liability, Subrogation, Coverage Issues, Medical Malpractice, Litigation, Claims Handling, Analysis, Personal Injury, Mediation, Arbitration, Public Liability, Liability Analysis, Personal Injury..., Civil Litigation, Commercial Litigation, Trial Practice, Bad Faith, Property Damage, Dispute Resolution, Courts, Wrongful Death, Alternative Dispute..., Workers Compensation, Legal Research, Commercial Insurance, General Insurance, Reinsurance, Risk Management, Claim Investigation
Education
William Mitchell College of Law 1984 — 1987
Juris Doctor, Law
AECOM (for US Navy Medicine) October 2011 - Present
CACI International Inc/106th Signal Brigade-US Army October 2010 - October 2011
Tek Systems June 2010 - July 2010
Commercial Metals Company September 2008 - February 2010
USAA March 2004 - June 2008
ACS Healthcare Provider Solutions March 2002 - May 2004
Education
University of Texas at San Antonio 1987 — 1994
MBA, Business
National University 1979 — 1981
BBA, Management Information Systems
J2O Designs March 2007 - Present
Fair Oaks Ranch Business Association (FORBA) August 2010 - December 2011
USAA September 2003 - March 2007
USAA - San Antonio, TX April 2002 - October 2003
USAA June 2000 - April 2002
University of Texas Pan American March 1993 - May 2000
Skills
Inbound Marketing, Marketing Strategy, SEO, Web Design, Web Development, Web Analytics, E-commerce, Social Media, Social Media Marketing, Social Networking, Web Marketing, SEM, User Experience, Information Architecture, Online Advertising, Email Marketing, Golf, Online Marketing, Digital Strategy, Blogging, Google Analytics, Strategy, Integrated Marketing, Website Development, Mobile Marketing, SMO, PPC, Digital Marketing, Content Strategy, Google Adwords, Creative Direction, User Interface Design, Marketing, Interactive Marketing, Brand Development, Web Content Management, CMS, Corporate Branding, Creative Strategy, Direct Marketing, Interaction Design, WordPress, Multimedia, Web 2.0, Web Project Management, Content Management, Digital Media, Usability, Conversion Optimization, Landing Page...
Education
New Mexico Highlands University 1990 — 1992
BA
University of North Texas 1985 — 1989
Marketing, Information Systems
IMAGE ONE Nationwide Insurance May 2012 - Present
Microsoft January 2012 - May 2012
CompuCom September 2011 - January 2012
TechSkills May 2011 - September 2011
GMAC Mortgage January 2008 - September 2008
Washington Mutual March 2007 - December 2007
AT&T Inc. 2003 - 2006
USAA July 1990 - February 2000
PTXI June 1986 - July 1990
Skills
Microsoft Certified..., CompTIA, CompTIA Network+, Microsoft Certified..., MCITP, Troubleshooting, Active Directory, XP, Computer Hardware, Technical Support, Operating Systems, Vendor Management, Windows, Software Documentation, SharePoint, Printers, Xerox Printers, Laser Printers, Electro-mechanical, Incident Management, VMware, System Administration, Process Improvement, Networking, Disaster Recovery, Windows 7, Windows Server, Data Center, Information Technology, Help Desk Support, Servers, IT Management, Cisco Technologies, Network Security, Security, ITIL, HP, Visio, Microsoft Exchange, Wireless Networking, Virtualization, Microsoft Technologies, Windows XP, Laptops, Databases
Education
The University of Texas at San Antonio 2000 — 2003
BBA, Information Systems
National Institute of Technology 1981 — 1983
A.A., Electronics Engineering
USAA August 2015 - Present
USAA September 2013 - August 2015
United States Marine Corps May 2005 - August 2013
University of Florida - Department of Nuclear Engineering March 2002 - December 2004
Skills
Operational Planning, Military Operations, Military, Security Clearance, National Security, Project Management, Military Aviation, Military Experience, Risk Management, Project Finance, Communication, Team Leadership, Logistics Management, Aerospace, Series 65, Finance, Financial Analysis, Strategic Planning, Aviation, Investments, Training, Financial Modeling
Education
University of Florida 2000 — 2004
Bachelor of Arts (B.A.), Economics
Mississippi State University 2009 — 2011
Master of Business Administration (M.B.A.)
USAA April 2007 - November 2010
Wells Fargo Equity Direct May 1999 - April 2004
Skills
Banking, Negotiation, Financial Analysis, Credit, Loans, Risk Management, Team Building, Credit Analysis, Credit Risk, Mortgage Lending, Sales, Customer Service, Underwriting, Insurance, Analysis, CRM, Management, Process Improvement, Coaching, Training, Marketing, Sales Management, Leadership, New Business Development, Strategic Planning
Education
Mt. San Antonio College 1980 — 1980
Finance and Communication
USAA July 2015 - Present
USAA April 2013 - June 2015
Clear Channel Communications June 2011 - April 2013
HEB 2005 - June 2011
SBC - ASI December 2003 - November 2005
SBC August 2001 - December 2003
City Public Service June 2000 - August 2001
Senior Flexonics Pathway May 1995 - May 2000
Skills
Procurement, Strategic Sourcing, Sourcing, Procurement Category..., Indirect Spend, Fleet Management, Packaging, Ingredients, Purchasing Supplies, Professional Services, Operations Management, Product Development, Strategy, CRM, Negotiation, Management, Change Management, Sales Operations, Team Leadership, Human Resources, Manufacturing, Contract Negotiation, Cross-functional Team..., Retail, Purchasing, Supply Chain, Pricing, Global Sourcing, Forecasting, Inventory Management, Supply Chain Management, Process Improvement, Supply Management, Vendor Management, P&L Management, Logistics, Team Building, Customer Service, Contract Management, Business Process..., Budgets, Call Centers, Offshore Outsourcing, Ninja Skills, Time Travel
Education
The University of Texas at San Antonio 1997 — 1999
MS, Management of Technology
Montana Tech of the University of Montana 1990 — 1995
B.S., Engineering Science - Plant Engineering
USAA November 2014 - Present
CACI Inc, Federal May 2013 - October 2014
CACI International Inc April 2011 - April 2013
Air Combat Command April 2010 - April 2011
USAF July 2006 - April 2011
United States Air Force May 1984 - April 2011
Air Combat Command June 2009 - April 2010
AFCEA 2009 - 2010
AFCEA Tidewater Chapter 2009 - 2010
690 Network Support Group June 2007 - June 2009
Skills
Strategic Planning, Project Management, FAR, Air Force, DoD, Security Clearance, Information Assurance, Military, Command, National Security, Top Secret, Military Operations, Program Management, Government Contracting, Intelligence, Government, Defense, Command & Control, Military Experience, C4ISR, Contingency Planning, Organizational..., Defence, Electronic Warfare, Strategy, Homeland Security, Security, Interagency Coordination, Leadership, Special Operations, Counterterrorism, Computer Security, Reconnaissance, SIGINT, Proposal Writing, Force Protection, Intelligence Analysis, Policy, Operational Planning, Management, Readiness, Intelligence Community, Vulnerability Assessment, Emergency Management, Systems Engineering, Satellite Communications, Federal Government, Security+, Earned Value Management, Navy
Education
Air War College 2002 — 2003
MS
Air Command and Staff College 1997 — 1998
Naval Postgraduate School 1988 — 1990
MS
Washburn University 1980 — 1984
BS
USAA October 2010 - Present
TCS Eserve Limited October 2003 - Present
Education
Narsee Monjee Institute of Management Studies 2006 — 2009
Post Graduate Diploma in Business Administration, Finance
USAA January 2011 - Present
Radio Crime July 2005 - Present
Clayton Holdings April 2009 - November 2010
Manhattan Mortgage Copr. January 2001 - April 2009
Delta Funding 2001 - 2002
Wachovia January 2000 - January 2001
Delaware Svings Bank November 1994 - October 1998
Champion Mortgage 1991 - 1994
Skills
Credit, Loans, Mortgage Lending, Leadership, Loan Servicing, Investors, Loan Origination, Real Estate, Refinance, Due Diligence, Negotiation, Residential Mortgages
Education
New Jersey City University 1980 — 1982
Management, Music
Hillsborough Community College
Business
USAA January 2015 - Present
USAA November 2012 - January 2014
IBM June 2009 - October 2012
St. John Bosco School August 2007 - May 2010
IBM January 1999 - June 2009
Gym Magic Gymnastics June 1996 - December 1998
Skills
Java, C++, JavaScript, HTML, XML, Fibre Channel, Storage, RAID, Virtualization, VMware, Cloud Computing, Storage Virtualization, Disaster Recovery, Systems Management, Unix, AIX, Linux, NAS, SAN, Eclipse, Rational Team Concert, Rational Functional..., Rational Quality Manager, Project Planning, Agile Methodologies, Software Documentation, Software Design, Software Development, OEM negotiations, Software Testing Life..., Agile Testing, Unit Testing, Regression Testing, Integration Testing, CIM, Requirements Analysis, Requirements Gathering, Software Requirements, Process Improvement, Perl
Education
The University of Texas at San Antonio 2014 — 2017
Masters of Science in Information Technology, Information Assurance and Cyber Security
University of Phoenix 2003 — 2005
BS, Information Technology
University of Arizona 1998 — 2002
Computer Science and Spanish
New Mexico State University 1996 — 1998
Computer Science and Spanish
John Marshall 1992 — 1996
1 Stop Fitness LLC May 2015 - Present
Culture.Service.Growth, LLC August 2014 - Present
Cordillera Ranch July 2013 - Present
jewelsjoyas August 2012 - Present
Culture.Service.Growth, LLC April 2014 - August 2014
Culture.Service.Growth, LLC August 2013 - April 2014
USAA November 1997 - August 2012
USAA November 1997 - August 2012
Skills
Communication, Corporate Branding, Corporate Social..., Corporate Development, Team Leadership, Leadership Development, Leadership, Cross-functional Team..., Cross-cultural Teams, Cross-cultural, Cross Selling, Customer Service, Customer Focused..., Customer Follow-up, Exercise Instruction, Operations Management, Sales Operations, Operational Planning, Operational Excellence, Change Management, Sales Process, Editing, Organizational Learning, Mindfulness Meditation, Hatha Yoga, Stress Management, Self-esteem, Self-confidence, Self-starter, Project Management, Lifestyle, Call Centers, Coaching, Insurance
Education
Our Lady of the Lake University 2001 — 2003
Master of Business Administration (MBA), International Business
University of the Southwest 1993 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Universidad de las Americas 1994 — 1994
Certificates of Completion with Honors, Spanish Language and Literature
New Mexico Junior College 1991 — 1993
Associate of Arts (A.A.), Business Administration and Management, General
Associate of Art Business Administration
Associate of Arts (A.A.), Business Administration and Management, General
USAA June 2012 - Present
JPMorgan Chase September 2008 - January 2011
Washington Mutual Bank May 2004 - September 2008
Skills
Conceptual Skills, Human, Technical, Mortgage Lending, Consumer Lending, Bank Management, Banking Law, Team Building, Team Leadership, Branch Banking, Retail Banking, Lines Of Credit, Mortgage Banking, Home Equity Loans, Commercial Lending, Small Business Lending, Home Owners Insurance, Valuable Personal..., Loan Origination, Homeowners, Refinance, Loans, Finance, Cross Selling
Education
National American University 2006 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9 GPA
The Geekettes Club 2010 - Present
NAPW 2010 - Present
Send Out Cards June 2008 - Present
PrintVision, Inc. 2008 - Present
All Travel is Joy! June 2007 - Present
Melaleuca October 2006 - Present
JJ Ventures, Inc 1969 - Present
Optimist International 2008 - 2009
BNI September 2007 - September 2008
USAA 1979 - 2006
Skills
Training, Public Speaking, Marketing, Non-profits, Selling
Education
American Institute of Insurance 1989 — 1995
Claims, Property & Casualty, Underwriting
Wesleyan College 1983 — 1985
Communication, Finance
San Antonio College 1980 — 1981
Computer Science
American Institute of Banking 1970 — 1972
Finance
Murray State University 1967 — 1970
Speech & Television Production
Hewlett-Packard November 2013 - Present
USAA April 2012 - November 2013
USAA August 2010 - March 2012
Verizon April 2008 - August 2010
Wipro Technologies August 2005 - March 2008
Skills
C++, Unix, Core Java, JSP, Shell Scripting, PL/SQL, Servlets, Oracle, Java Enterprise Edition, C, Unix Shell Scripting, Configuration Management, Solaris, Software Configuration..., JDBC, Web Services, Eclipse, Linux, CVS, TFS, .NET, Visual Studio, Visual Build, Agile Methodologies, Agile & Waterfall..., Autosys, Cron, Perl
Education
National Institute of Technology Warangal 2002 — 2005
MCA, Computer Application
Ranchi University 2000 — 2002
M.Sc. - I, Physics
St. Xavier's College 1996 — 2000
B. Sc., Physics
St. Xavier's College 1994 — 1996
I. Sc., Physics
Zila School, Ranchi 1992 — 1994
10th
Community Health Innovations August 2014 - Present
Sutter Physician Services September 2013 - August 2014
Sutter Physician Services September 2012 - September 2013
Sutter Physician Services February 2012 - September 2012
Sutter Physician Services October 2011 - February 2012
Sutter Physician Services March 2010 - October 2011
USAA February 2007 - September 2009
Skills
Liability, Training, Management, Customer Service, Team Building, Call Centers, Coaching, Microsoft Excel, Risk Management
Education
UC Davis 2004 — 2006
Bachelor of Arts (B.A.), Communication, General
Modesto Junior College 2002 — 2004
Associate of Arts (A.A.), General Studies
USAA November 2014 - Present
USAA September 2014 - November 2014
US Navy Navy Mobile Construction Battalion 74 June 2012 - September 2014
US Navy USS Cape St George (CG-71) & USS Benfold (DDG-65) June 2009 - June 2012
Skills
Leadership, Military, Navy, Military Experience, Program Management, Command, Management, Project Management, Security Clearance, Strategic Planning, Operational Planning, Professional Mentoring, Technical Leadership, Maintenance Management, Systems Engineering, Problem Solving, Construction Management, Competitive, Communication, Efficiency, Managing Technical..., Strategic Thinking, Secret, Military Operations, Work in A Fast Paced..., Dynamic, Team Development, Builds Camaraderie, Fitness Acumen, Team Buy-In, Process Improvement, Customer Service, Analysis, Microsoft Office, Microsoft Excel, Microsoft Word
Education
The University of Texas at Austin 2015 — 2017
Master of Business Administration (MBA) Candidate
United States Naval Academy 2005 — 2009
BS, Systems Engineering
National Outdoor Leadership School
Rocky Mountain Backpacking Leadership Expedition
USAA July 2015 - Present
Clark County School District July 2013 - Present
Clark County School District July 2012 - June 2013
Clark County School District April 2008 - June 2012
Clark County School District April 2007 - April 2008
Skills
Curriculum Development, Educational Technology, Curriculum Design, Public Speaking, Instructional Technology, Teaching, Business Process..., Data Analysis, Teacher Training, Educational Assessment, Classroom Management, Lesson Planning
Education
Montclair State University 1996 — 1998
Master of Arts - Teaching, Secondary Mathematics Education
University at Albany, SUNY 1987 — 1990
Bachelor of Arts - Mathematics, Mathematics
Verizon Wireless October 2013 - Present
USAA May 2013 - October 2013
Axact February 2013 - April 2013
Social Cubix February 2012 - February 2013
PAKSOFT GLOBAL (PVT) LIMITED November 2010 - February 2012
ePlanet Communications Inc June 2010 - November 2010
Offshore Client November 2009 - June 2010
Skills
Objective-C, Java, jQuery, C#, C++, G++, OpenMP, OpenMPI, MapReduce, Threads, SQLite, SQL, MySQL, Amazon Web Services, Process, XML, JSON, WSDL, Video Encoding, Cloud Computing, Web Services, Cron, BlackB, iPhone development, Android, SaaS, Php, PaaS, iOS development, JavaScript, AndEngine, PhoneGap, Synchronization, Data Structures, WSD, RESTful WebServices, HTML 5, OOP, PHP, Web Development, Design Patterns, Xcode
Education
National University of Computer and Emerging Sciences 2006 — 2010
BS, Computer Science
Nuces-FAST 2006 — 2010
BS, CS
Dehli Govt. Science College 2004 — 2006
St Gregory High School 2000 — 2004
St.Gregory High School 2000 — 2004
CSW Corporation 1987 - Present
USAA August 1994 - June 2002
O'Connor and Associates August 1987 - March 1989
State of Wisconsin Investment Board August 1983 - August 1987
Skills
Strategic Planning, Customer Service, Management, Due Diligence, Public Speaking, Financial Modeling, Financial Analysis, Energy, Contract Negotiation, Investments, Mergers & Acquisitions
Education
University of Wisconsin-Madison 1978 — 1980
Master of Science (M.S.), Business
Morningside College 1970 — 1974
Bachelor’s Degree, Business Administration and Economics
Seagate Technology July 2014 - Present
University of Phoenix April 1990 - Present
EVault - A Seagate Company April 2012 - July 2014
Thindata 1:1 July 2010 - April 2012
Rastar May 2008 - January 2009
Zane Benefits 2008 - 2008
University of Nebraska-Lincoln 2002 - 2006
Collabria 1999 - 2001
USAA 1997 - 1999
Arizona Public Service 1992 - 1996
Skills
Campaign Management, Demand Generation, Lead Generation, Marketing Strategy, CRM, Direct Marketing, Leadership, Copywriting, Strategic Planning, Media Relations, Copy Editing, Marketing Communications, Project Planning, Analysis, Teaching, Salesforce.com, Management, Corporate Communications, Public Relations, B2B, Program Management, Project Management, Writing, Strategy, Higher Education, Public Speaking, Team Leadership, Technical Writing, Event Planning, Strategic Partnerships, Training, Online Marketing, Social Networking, Direct Mail, Proposal Writing, Social Media, Marketing, Email Marketing, Team Building
Education
National University
MBA
University of Virginia
BA, English
Tata Consultancy Services January 2014 - Present
Apple March 2014 - June 2014
Superpartners January 2014 - February 2014
Hewlett-Packard October 2013 - December 2013
Tata Consultancy Services April 2013 - December 2013
USAA March 2013 - July 2013
USAA August 2009 - February 2013
Tata Consultancy Services October 2006 - July 2009
NITIE July 2005 - September 2006
Reliance Infocomm Limited September 2003 - June 2005
Skills
Business Intelligence, Analytics, Customer Experience, Marketing, Web Analytics, SAS, Business Objects, Business Process Mapping, Business Analysis, Siebel, Pre-sales, CRM, Requirements Analysis, Customer Loyalty..., Team Management, Digital Marketing, Customer Experience..., SDLC, Business Development, Management, Segmentation, Enterprise Software
Education
National Institute of Industrial Engineering 2005 — 2010
Fellow, Marketing (B2B Relationship)
Department of Management Sciences (PUMBA) 2002 — 2004
MBA, Marketing
Bharathi Vidyapeeth’s College of Engineering 1998 — 2002
B.E., Chemical
USAA March 2014 - Present
USAA July 2012 - March 2014
Alamo Colleges October 2008 - June 2012
Northside ISD August 2004 - June 2012
United States Air Force September 2001 - July 2004
United States Air Force June 2000 - September 2001
United States Air Force September 1999 - June 2000
United States Air Force September 1998 - September 1999
United States Air Force January 1998 - June 1998
United States Air Force October 1996 - January 1998
Skills
Program Management, Curriculum Development, Analysis, Project Planning, Aircraft Maintenance, Requirements Analysis, Cross-functional Team..., Systems Engineering, Training, Process Improvement, SharePoint, Government, Testing, Logistics Management, System Testing, Military, Air Force, Microsoft Office, Microsoft Excel, Data Analysis, Teaching, Leadership
Education
National University 2004 — 2006
M.Ed., Cross-Cultural Education
Purdue University 1991 — 1995
B.S., Mathematics
HCL America July 2015 - Present
USAA July 2015 - Present
Oklahoma State University August 2013 - May 2015
Oklahoma State University August 2014 - December 2014
Res Life Computer Support- Oklahoma State University September 2013 - September 2014
New York City Department of Finance June 2014 - August 2014
Stellar Resources Pvt Ltd June 2012 - June 2013
Skills
Computer Science, Data Mining, Text Mining, Sentiment Analysis, SAS, Pattern Recognition, Algorithms, Artificial Intelligence, LaTeX, Statistical Modeling, Machine Learning, Neural Networks, R, Python, Statistics, Tableau, Operations Research, Databases, Microsoft SQL Server, Database Design, SAS programming, Predictive Modeling, Decision Trees, Linear Regression, Requirements Analysis, Programming, JMP, Cluster Analysis, Logistic Regression, Quantitative Analytics, Predictive Analytics, SAS Programming, SQL, C, Microsoft Office, Data Analysis, Microsoft Excel
Education
Oklahoma State University, Stillwater 2013 — 2015
Master of Science (MS), Management Information Systems, General
National Institute of Technology Raipur 2009 — 2013
Bachelor's degree, Computer Science and Engineering
USAA February 2015 - Present
USAA May 2014 - February 2015
USAA June 2009 - May 2014
Wells Fargo Bank November 2008 - June 2009
USAA August 2007 - November 2008
Global Systems LLC August 2006 - August 2007
Skills
Requirements Gathering, Retail Banking, Business Analysis, SDLC, Agile Project Management, System Testing, Process Modeling, Systems Analysis, Agile Methodologies, Banking, Analysis, Project Management, Requirements Analysis, Scrum, Business Requirements, Process Improvement, Integration, User Acceptance Testing, Management
Education
Missouri State University 2004 — 2006
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
USAA June 2014 - September 2015
USAA February 2013 - May 2014
USAA July 2003 - February 2013
US Navy January 1978 - October 2003
U.S. Navy August 2001 - September 2003
U.S. Navy July 1999 - August 2001
U.S. Navy July 1996 - August 1999
U.S. Navy July 1994 - July 1996
Skills
Military, Command, Leadership, Navy, Military Operations, Strategic Planning, Project Planning, Program Management, Operations Management, Management, Military Experience, Operational Planning, Military Affairs, Veterans, Change Management, Government Contracting, Crisis Management, Leadership Development, Corporate Sponsorships, Team Building
Education
Naval Postgraduate School
Master’s Degree, Transportation Management, Logistics
Troy University
Master’s Degree, Management
Wake Forest University
Bachelor’s Degree, Interdisciplinary Honors
USAA September 2015 - Present
Rural and Community Health Institute September 2014 - May 2015
ChyLyng International May 2014 - July 2014
Skills
C++, Java, PHP, SQL, C, JavaScript, PHP Frameworks, Microsoft SQL Server, Swift, C#, Yii, Node.js, MongoDB, Research, Matlab, Microsoft Office, PowerPoint, Python
Education
Texas A&M University 2013 — 2015
Master’s Degree, Computer Science, 3.9/4
Uppsala University 2011 — 2012
Exchange student, Information Technology
National Taiwan Normal University 2008 — 2012
Bachelor's degree, Computer Science, 3.5/4.0
Fulton County Government, Finance Department, Risk Management Division May 2015 - Present
Sirius Properties Contracting September 2013 - May 2015
USAA January 2007 - September 2013
USAA July 1999 - December 2006
State Farm Insurance November 1994 - July 1999
USF&G July 1992 - November 1994
State Farm Insurance May 1991 - August 1991
Skills
Project Planning, Management, Commercial Insurance, Underwriting, General Insurance, Claim, Liability, Property & Casualty..., Analysis, Finance, Quality Assurance, Insurance, Project Management, Claims Management, Risk Management, Customer Service..., Investigation, Negotiation, Operations Management, Vendor Relationship..., Safety
Education
City University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Morehouse College
Bachelor of Arts (BA), Business Administrations, Banking and Finance
Kaeppel Consulting, LLC May 2009 - Present
The Operari Group February 2008 - April 2009
WellPoint May 2007 - March 2008
USAA 2001 - 2007
AIG 2000 - 2001
GE Capital 1997 - 2000
US Army June 1990 - April 1997
Skills
Strategy, Change Management, Six Sigma, Process Improvement, Process Engineering, Program Management, Team Leadership, Strategic Planning, Training, Project Planning, Leadership, Analysis, Consulting, Black Belt, Business Intelligence, Sales, Continuous Improvement, Management, Business Process..., Business Analysis, Project Management, Marketing Strategy, Management Consulting, Business Process, Operational Excellence, Vendor Management, Outsourcing, Operations Management, Start-ups, Team Building, Software Development, Cross-functional Team..., Executive Management, Business Transformation, Project Portfolio..., Risk Management, SDLC, PMP, Performance Management, Requirements Analysis, Governance, Enterprise Architecture, IT Strategy, Integration, PMO, CRM, IT Management, Resource Management, Product Management, Software Project...
Education
Muhlenberg College 1986 — 1990
Bachelor of Science (B.S.), Physics
USAA December 2012 - Present
USAA January 2011 - November 2012
The UPS Store #4617 April 2010 - December 2010
Amstar, Inc. October 2008 - February 2010
Air Force Federal Credit Union March 2001 - January 2007
Target November 1998 - February 2001
Mitsubishi Machine Tools, USA June 1997 - August 1997
Skills
Training and Develoment, Training Facilitation, Development Of Employees, Change Management, Human Resources, Employee Training, Program Coordination, Consulting, Coaching, Team Building, Workforce Management, Business Strategy, Analysis, Critical Thinking, Talent Management, Collaboration, Leadership, Cross-functional Team...
Education
St. Mary's University, San Antonio 2003 — 2005
Master of Business Administration (MBA), Tailored Degree - Leadership and Culture
Murray State University 1996 — 1997
Bachelor's of Science, Business Administration
Shelley Stockton Wynn Photo Art Design 2008 - Present
Self October 2010 - Present
The 14th Colony Design Studio 2003 - 2009
Scalamandre Fabric Design Showroom - Scottsdale, AZ 2001 - 2003
USAA 1993 - 1997
Research America 1990 - 1993
Skills
Black & White..., Landscape,..., Digitally Enhanced Fine..., Photo Restoration, Art
Education
Scottsdale Community College 2002 — 2004
Interior Design
Missouri Southern State University 1979 — 1982
Business / Office Administration, Office Management and Supervision
USAA June 2015 - Present
USAA February 2014 - Present
USAA February 2014 - Present
USAA 2012 - Present
El Paso 2008 - July 2012
Hewlett Packard 2000 - 2007
Hewlett-Packard 2000 - 2003
Hewlett Packard 2000 - 2000
Hewlett-Packard 1997 - 2000
North American Health Plans 1996 - 1997
Skills
FCPA, Risk Assessment, Training & Development, Compliance, Internal Communications, Dodd Frank mitigation, Business Ethics, Investigations, FERC
Education
Monmouth College 1992 — 1995
Bachelor of Arts, Business Administration
City of San Antonio November 2014 - Present
City of San Antonio August 2013 - November 2014
City of San Antonio September 2012 - August 2013
CRST September 2011 - July 2012
USAA March 2009 - August 2011
Skills
Human Resources, Management, SAP, Microsoft Excel, AS400 system, Lean Process Improvement, FMLA, Workers Compensation, Vacancy Monitoring, Progressive Discipline, Employee Benefits, Analysis, Employee Relations, Policy, Talent Acquisition, Talent Management, Team Building, Performance Management, Training, Onboarding, Leadership Development, Leadership
Education
Wayland Baptist University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Mount Mercy College 2006 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Oak Valley Community Bank February 2014 - May 2015
Tri Counties Bank February 2013 - 2014
USAA 2012 - 2012
Yogurt Mill January 2010 - November 2011
Village Baking Company October 2009 - January 2011
Bank of America March 2009 - August 2009
Jamba Juice April 2007 - January 2009
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Food Safety, Leadership, Cash Handling Experience, Management, Nutrition, Banking, Insurance, Military Affairs, Call Center, Receptionist Duties, Call Centers, Sales, Interviews, Inventory Management, Financial Services, Cross Selling, Time Management, Team Building, Teamwork, Credit, Customer Experience, Team Leadership, Retail Banking, Process Improvement, Risk Management, Operations Management, Quality Assurance, Retail, Performance Management, Microsoft Word, Employee Training, Business Process..., Analysis, Negotiation, Relationship Management, Business Strategy, Finance, Marketing
Education
Modesto Junior College 2007 — 2011
Associate of Science (A.S.), Business Administration and Management, General
United States Air Force October 2014 - Present
USAA September 2014 - Present
United States Air Force November 2013 - September 2014
United States Air Force June 2012 - October 2013
United States Air Force June 2010 - May 2012
United States Air Force January 2008 - June 2010
United States Air Force February 2006 - December 2007
Link-Systems International, Inc. July 2005 - December 2005
Cargill January 2003 - December 2003
Skills
Systems Engineering, Project Management, Stock Trading, Testing, DoD, R&D, Engineering Management, Security Clearance, Aerospace
Education
New Mexico State University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
New Mexico State University 2006 — 2008
MS, Industrial Engineering
University of South Florida 2000 — 2005
BS, Electrical Engineering
USAA January 2008 - Present
Southwest Airlines April 1995 - January 2008
Southwest Airlines 1995 - 1999
Lockheed Martin June 1992 - April 1995
Skills
Procurement, Financial Analysis, Negotiation, Sourcing, Supply Chain, Customer Relations, Logistics, Global Operations, Organizational..., Strategic Planning, Process Improvement, Business Planning, Strategic Sourcing, Contract Negotiations, Supplier Management, Purchasing, Forecasting, Cost Reduction, Vendor Relations, Vendor Management, Program Management, Materials Management, Contract Management, Outsourcing, Team Building, Cross-functional Team..., Inventory Control, Risk Management, Budgeting, Business Process..., Inventory Management, Change Management, Continuous Improvement, Warehousing, Analysis, Transportation, Team Leadership, Planning, Cost Control, Supply Chain Management
Education
Mayfield 1985 — 1998
New Mexico State University 1988 — 1992
BBA, Accounting
Tolleson Wealth Management May 2013 - Present
Robertson, Griege & Thoele May 2012 - May 2013
Lowell Wealth Management September 2011 - May 2012
Lee Financial Corp May 2011 - August 2011
USAA June 2010 - August 2010
Skills
Strategic Financial..., Asset Management, Retirement Planning, Wealth Management, Portfolio Management, Financial Planning, Financial Analysis, Estate Planning, Family Office Services, Insurance Planning, Risk Management, Microsoft Office, Morningstar, Various Financial..., Analysis, Investments, Customer Relations, Customer Service, Insurance, Budgeting, Strategic Planning, Research, Excel, Word, PowerPoint
Education
Texas Tech University 2008 — 2011
Bachelor of Science Cum Laude, Personal Financial Planning
New Mexico Junior College 2005 — 2006
Associate's Degree, Arts
Trion Group, a Marsh & McLennan Agency, LLC Company June 2015 - Present
Trion Group, a Marsh & McLennan Agency, LLC Company May 2013 - Present
USAA January 2010 - April 2013
Skills
401k, Employee Benefits, Cobra Insurance, Flexible Spending..., Human Resources, Customer Service, Health Insurance, Life Insurance, Insurance, Health & Welfare, Individual Pension Plans, Choral Conducting, Team Building, Public Speaking, Nonprofits, Leadership, Management, Process Improvement, Microsoft Office
Education
Roman Catholic High School 1997 — 2001
Diploma
Montclair State University
Music Teacher Education
USAA June 1990 - Present
USAA June 1990 - Present
USAA January 2007 - October 2007
Skills
Program Management, Process Improvement, Management, Change Management, Leadership, Training, Strategic Planning, Project Planning, Strategy, CRM, IT Management, IT Strategy, Analysis, Integration, Employee Engagement, E-commerce, Budgets, Performance Management, Team Management, Six Sigma, Enterprise Software, Team Building, Outsourcing, Business Process..., Team Leadership, Business Process, Vendor Management, Business Analysis, Project Portfolio..., Process Engineering, Requirements Gathering, Executive Management, Project Management, Business Intelligence, Operations Management, Management Consulting, SDLC, Risk Management, Cross-functional Team..., Public Speaking, Call Centers
Education
Our Lady of the Lake University 2009 — 2011
MSOL, Organizational Leadership
Missouri State University 1979 — 1981
Southern Methodist University August 2013 - Present
Staples, Inc. March 2010 - August 2013
Staples, Inc. 2008 - February 2010
USAA 2006 - 2008
UTHSCSA April 2006 - May 2006
United States Air Force 2003 - 2006
Skills
Access, C, C++, GAMS, Java, Mathematica, Matlab, SAS, S-Plus, VBA, Data Modeling
Education
Southern Methodist University 2013 — 2017
Doctor of Philosophy (PhD), Statistical Science
Naval Postgraduate School 2002 — 2003
M.S., Operations Research
United States Air Force Academy 1998 — 2002
B.S., Mathematical Sciences and Operations Research
USAA August 2010 - Present
Caelum Research Corporation October 2006 - August 2010
Skills
.NET, WCF, Powershell, C#, SQL Server
Education
New Mexico State University 2001 — 2005
Bachelor's, Computer Information Systems
USAA
Skills
Leadership, Retirement Planning, Customer Service, Risk Management, Retirement, Insurance, Public Speaking, Asset Allocation, Wealth Management, Series 7, Financial Services, Mutual Funds
Education
Missouri State University 1987 — 1992
Bachelor of Science (B.S.), Public Administration / Geography
Mike Monroney Aeronautical Academy 1991 — 1991
Air Traffic Control
USAA September 2012 - Present
iGATE Corporation August 2009 - September 2012
Patni Computer Systems April 2006 - July 2009
Patni Computer Systems April 2004 - March 2006
Patni Computer Systems April 2001 - March 2004
Softlink International Pvt. Ltd April 1998 - March 2001
Skills
PMP, Software Project..., SDLC, Project Delivery, Project Portfolio..., Solution Architecture, Agile, IT Service Management, Pre-sales, Scrum, Enterprise Architecture, IT Strategy, Websphere, SOA, Integration, Outsourcing, J2EE, People Management, Business Objects, Agile Project Management, Spring, Six Sigma, Web Services, Offshoring, Quality Assurance, Software Development, Struts, ETL, Business Intelligence, Project Planning, Program Management, Application Development, Requirements Analysis, ITIL, Agile Methodologies, Java Enterprise Edition
Education
Nagpur University 1993 — 1997
B.E, Industrial Engineering
Dharampeth Science College 1991 — 1993
HSC
Paranjape School (NEERI) 1984 — 1991
SSC
Dish Network November 2013 - December 2014
SNI Companies Denver CO October 2011 - February 2013
The Temporary Network 2013 - 2013
Home Buyers Warranty October 2009 - December 2010
SERVICE MAGIC Now dba Home Advisors October 2006 - May 2009
USAA June 2003 - June 2004
RYDER TRANSPORTATION SERVICES October 2000 - May 2003
CCC Information Services August 1999 - September 2000
Liberty Mutual Insurance 1996 - 1997
Skills
Multi-line Insurance..., Casualty Auto Adjuster, CRM, Insurance, Customer Service, Human Resources, Training, Time Management, Risk Management, Customer Satisfaction, Business Development, SDLC, Team Building, Process Improvement, Accounts Payable, Sales, Cold Calling, Leadership, Management, Microsoft Office, Marketing, Claim, Strategic Planning, Coaching, Social Networking
Education
National American University 1992 — 2015
Bachelor of Science (BS), Management Information Systems and Services
University of Denver - Daniels College of Business
Niks Web Design and Photography March 2015 - Present
Yavapai College January 2014 - Present
Arizona Department of Economic Security June 2015 - October 2015
U.S.VETS - Prescott January 2014 - March 2014
SOS Employment Group June 2013 - September 2013
USAA April 2012 - March 2013
US Navy November 1990 - November 2010
US Navy 2002 - 2005
US Navy 2002 - 2005
US Navy 2002 - 2005
Skills
Security Clearance, Leadership, Operational Planning, Military, Military Experience, Navy, DoD, Risk Management, Military Training, Customer Service, Customer Satisfaction, Customer Retention, Business Analysis, Business Process..., Business Process, Management, Project Management, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Adobe Acrobat, Leadership Development, Government, Human Resources, Team Leadership, Process Improvement, Microsoft Office, Operations Management, Program Management, Team Building, Training, Force Protection, Military Operations, Organizational..., Defense, Public Speaking
Education
Yavapai College 2013 — 2016
Associate’s Degree, Computer Systems Applications
National University 2010 — 2012
Bachelor's degree, Business Administration and Management
Bisbee High School 1979 — 1983
USAA 2007 - Present
Education
New Mexico State University 1980 — 1983
MBO Partners February 2012 - Present
USAA 2009 - 2014
Booz Allen Hamilton October 2008 - January 2012
Booz Allen Hamilton October 2006 - September 2008
USMC July 2004 - July 2006
Office of the Secretary of Defense, Office of Force Transformation December 2001 - May 2004
Headquarters US Marine Corps July 2000 - December 2001
USMC BLT 1/5 1998 - 2000
Skills
DoD, National Security, Program Management, Government, Management Consulting, Military, Security Clearance, Strategic Planning, Defense, Change Management, Requirements Analysis, Business Process..., Government Contracting, Command, Information Assurance, Strategy, Military Operations, Policy, Operational Planning, Intelligence Analysis, Leadership, Army, Counterterrorism, Integration, Tactics, Training, Top Secret, Weapons, Navy, Organizational..., Military Experience, Cross-functional Team..., Marine Corps
Education
MIT Seminar XXI 2001 — 2002
Fellow, International Relations and National Security Studies
Naval War College 1996 — 1997
MA, National Security and Stategic Studies
University of California, Berkeley 1974 — 1978
BA, Political Science
USAA August 2013 - Present
VIPdesk January 2010 - Present
Ecommerce January 2007 - March 2010
Army National Guard November 2000 - November 2005
Skills
Financial Analysis, Banking, Notary, Customer Service, Customer Satisfaction, Customer Service..., Computer Hardware, Call Centers, Online Help, Tech Support Help Desk, Computer Repair, Databases, Outlook, PHP, Windows 7, Microsoft Excel, Microsoft Word, MySQL, Windows, Microsoft Office, PowerPoint, Software Installation, Windows Server, Network Security, Technical Training, VoIP, Google Docs, Word, Excel, Google Adwords, phpMyAdmin, PHP Applications, Windows Server 2003, Interaction Client .NET..., Mail Server, WordPress, Cisco VPN, Network Administration, Servers, Networking
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.68
Hopkinsville Community College 2000 — 2011
A.A.S., Networking - Microsoft Track
Murray State University 1997 — 2008
Citi Group March 2011 - Present
Barclays Capital September 2010 - March 2011
Citi Group September 2007 - September 2010
Lehman Brothers July 2005 - September 2007
Tata Consultancy Services February 2001 - September 2007
Verizon June 2004 - July 2005
USAA December 2003 - June 2004
Skills
Enterprise Architecture, Java Enterprise Edition, J2EE Application..., Cloud Computing, Middleware, Enterprise Application..., TIBCO BusinessWorks, Business Process..., TIBCO iProcess, TIBCO Active Matrix, IBM BPM, JBPM, Spring, SDLC, Agile Methodologies, Technical Vendor..., Unix, Linux, Messaging, TIBCO EMS, MQ, Business Intelligence, Websphere, Weblogic, ORM, Oracle, Database Design, Microsoft SQL Server, Sybase, Informatica, Investment Banking, Equity Trading, Secondary Market, Primary Market..., Settlement Systems, Lombardi, TIBCO Business Events, BRMS
Education
National Institute of Technology Calicut
M.Tech
Sri Venkateswara University
B.Tech
Darr Schackow Insurance January 2015 - Present
First Heritage Insurance Services May 2006 - January 2015
USAA July 2002 - April 2006
Pagenet of New York January 1994 - July 1999
Skills
Customer Service, Microsoft Office, Word, PowerPoint, Outlook, Excel, Photography, Insurance, Telephone Skills, Typing, Administrative Support, Microsoft Word, Leadership, Microsoft Excel, Administrative..., Coaching, Team Building, Social Media, Strategic Planning, Leadership Development, Customer Satisfaction, Claim, Health Insurance, Marketing Strategy, Event Planning, Property & Casualty..., Time Management, Management, Series 6, Social Networking, Teamwork, Employee Benefits, Software Documentation, Public Relations, New Business Development, Marketing, Budgets, Retail, Process Improvement, Business, Claims Handling, Call Center, Team Leadership, Sales Management, Medicare, Training, Real Estate, Call Centers, Event Management, Access
Education
Montclair State University 1975 — 1979
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Parsons School of Design 1980 — 1982
Associate of Arts (A.A.), Photography
USAA March 2014 - Present
Green Tree Servicing November 2012 - March 2014
Prudential Financial December 2008 - October 2012
JPMorgan Chase March 2003 - October 2008
Home 123 January 2002 - February 2003
Provident Bank 2002 - 2003
Champion Mortgage June 1996 - December 2001
Skills
Capacity Planning, Project Management, Staff Training &..., Vendor Management, B2B Internet Portals, Talent Management, Performance Management, Data Analysis, Incentive Planning, Process Mapping, Credit Risk, Regulatory Compliance, Executive Reporting, Strategic Planning, Team Building, Benchmarking, Policy/Procedure..., Customer Service, Operations Management, Management, Strategy, Leadership, Coaching, Loans, Incentive Programs, Insurance, Business Process Mapping, Risk Management, Compliance, Training, Budgets, Underwriting
Education
Montclair State University 2000 — 2004
MBA, Management
The College of New Jersey 1992 — 1996
BA, Business Administration
USAA September 2013 - Present
Valero Energy November 2008 - September 2013
Wachovia August 2004 - October 2008
Waddell & Reed August 2002 - August 2004
Wachovia July 1998 - August 2002
Skills
Vendor Management, Strategy, Cross-functional Team..., Business Analysis, Risk Management, Leadership, Management, Analysis, Project Management, Project Planning, Training, Financial Analysis, Budgets, Strategic Planning, Business Strategy, Forecasting, Visio, Team Building
Education
The University of Texas at San Antonio 2012 — 2014
Master of Business Administration (MBA)
New Mexico State University 1992 — 1998
Bachelors of Business Administration, Finance
USAA May 2013 - Present
Farmers Insurance March 2008 - 2013
Farmers Insurance March 2008 - July 2008
Skills
Claims Management, Casualty, Property & Casualty..., Claim, Legal Liability, Liability, Insurance, General Insurance, Litigation Management, Commercial Lines, Liability Analysis, Claim Investigation, Property Damage, Professional Liability, Subrogation
Education
Moorpark College
USAA January 2005 - Present
U. S. Navy April 1973 - September 2003
Education
Naval War College 1993 — 1994
USAA January 1997 - Present
Education
Naval Postgraduate School 1992 — 1993
MS, Financial Management
University of Houston
ePlus inc. December 2014 - Present
ADC 2009 - Present
Taylor Corporation August 2013 - December 2014
USAA 2010 - 2012
Hewlett-Packard March 2004 - December 2009
Ticor Title 2003 - 2004
Skills
Account Management, Sales Process, Solution Selling, Channel Partners, Direct Sales, Cloud Computing, HP, Managed Services, SaaS, Salesforce.com, Enterprise Software
Education
Monterey Peninsula College 1996 — 1998
USAA September 2006 - Present
USAA June 2002 - September 2006
Compass Bank December 1999 - June 2002
Skills
Property, Insurance, Term Life Insurance, Banking
Education
New Mexico State University 1993 — 1998
State Compensation Insurance Fund August 2015 - Present
AAA March 2014 - August 2015
Firemans Fund Insurance Company April 2009 - April 2011
Allianz Life December 2008 - March 2009
Swiss Re July 2007 - January 2008
Nationwide Insurance February 2006 - June 2007
Tata Consultancy Services July 2000 - January 2006
USAA 2000 - 2005
Skills
Requirement..., Project Management, Product Management, UML Tools, Requirements Analysis, Testing methodologies, Software Quality Control, Databases, SDLC, Business Process, SOA, Business Analysis, DB2, Software Documentation, Requirements Gathering, Software Project..., Business Requirements, Security, Testing, PMP
Education
National Institute of Technology Warangal 1997 — 2000
MCA, Computer Science and applications, Distinction
University of Madras 1993 — 1996
Bachelor of Science (B.Sc.), Mathematics, Distinction
USAA January 2010 - Present
Skills
Risk Management, Property & Casualty..., Insurance, Casualty, Claim, General Insurance, Process Improvement, Claims Management, Underwriting, Leadership, Customer Service, Strategic Planning, Team Building, Management, Business Process..., Project Management, Program Management, Change Management, Financial Services, Vendor Management, Call Centers
Education
New College of Florida
UBS Investment Bank February 2010 - Present
Intellisoft Technologies 2008 - Present
The Washington Post August 2009 - January 2010
E*TRADE Financial Corp May 2007 - May 2008
Misi Company 2006 - 2007
JP Morgan Chase 2006 - 2007
Tata Consultancy Services April 2001 - April 2006
Boeing 2005 - 2006
USAA 2002 - 2005
Education
National Institute of Technology Calicut 1999 — 2001
M.Tech, Electrical
USAA December 2008 - Present
Berens & Tate, PC, LLO May 2004 - December 2008
Education
University of Iowa College of Law 2002 — 2005
JD
Mount Mercy University 1998 — 2002
BA, English
American National July 2015 - Present
American National Insurance May 2012 - July 2015
American National Insurance May 2011 - May 2012
American National Insurance May 2010 - May 2011
American National Insurance November 2006 - May 2010
USAA April 2003 - September 2006
Skills
Property & Casualty..., Insurance, Account Management, Strategic Planning, Actuarial Science, Risk Management, General Insurance, Actuaries, Employee Benefits, Budgets, Process Improvement, Solvency II, Research, Pricing, Microsoft Excel, Loss Reserving, Team Building, Reinsurance, Catastrophe Modeling, Catastrophe exposure...
Education
Missouri State University 1998 — 2002
Bachelor's degree, Mathematics
USAA September 2012 - Present
USAA February 2009 - September 2012
USAA November 2002 - February 2009
GE Auto Insurance March 2001 - November 2002
The Hartford May 2000 - March 2001
Skills
Property & Casualty..., Insurance, Casualty, Claim, Claim Investigation, Customer Service, Team Building, Claims Management, Liability, Subrogation
Education
Nassau Community College
Associate's degree, Fashion Merchandising
Western International University
Behavioral Sciences
PepsiCo March 2000 - Present
USAA July 1988 - March 2000
Dytronix Corporation June 1986 - July 1988
R.O.C. Army June 1981 - June 1983
Skills
Databases, Business Intelligence
Education
The University of Texas at Dallas 1983 — 1986
MS, Mathematics/Computer Science
National Taiwan University 1977 — 1981
BA, Economics
USAA May 2015 - Present
TargetCW November 2013 - May 2015
US Army March 2009 - November 2013
US Army May 2003 - March 2009
US Army January 2001 - May 2003
Skills
Leadership Development, Organizational..., Balanced Scorecard, Market Research, SWOT analysis, Analyst Briefings, Operational Planning, Marketing Strategy, Marketing Communications, Recruiting, Personnel Management, Microsoft Office, Security Clearance, Training, Leadership, Army, Policy, Interviews, Performance Management, Analysis, Staff Development, Organizational..., Public Speaking, Military, DoD, Government, Military Experience, Program Management, Deductive Reasoning, Market Analysis, Sourcing, Team Leadership
Education
Trident University International 2010 — 2011
Bachelor of Science (BS), Business Administration and Management, General, Summa Cum Laude
Mt. Hood Community College 1990 — 1992
T.A.D. Associates April 2013 - Present
USAA 2009 - 2013
US Navy 1984 - 2007
Education
Troy University
Master of Public Administration (MPA)
The United States Naval Postgraduate School
M.S., Information Systems
Oregon State University
B.S., Business Finance
Naval War College
Command & Staff Dipolma
University of Phoenix 2014 — 2015
Master’s Degree, MAEd, Master of Arts in Education (Adult Education and Training)
change of course January 2013 - Present
USAA October 2014 - January 2015
Terwilliger Wealth Management August 2013 - September 2014
Estes Forwarding Worldwide October 2011 - August 2012
Eleets Transportation January 2011 - October 2011
Solutions Logistics, Inc. February 2010 - October 2010
C.H. Robinson Worldwide, Inc. November 1997 - December 2009
Skills
Flatbed, Freight Brokerage, Heavy Haul, 3PL, Transportation, LTL, Container, Sales, Shipping, Air Freight, Freight, Truckload, Management, Freight Forwarding, Logistics Management, Leadership, Transportation..., Reverse Logistics, Personal Financial..., Trucking, Logistics, Warehousing, Operations Management, Supply Chain, Team Building, Contract Negotiation, Customer Service
Education
State University of New York College at Buffalo 1993 — 1995
bs, General Studies
State University of New York College at Fredonia 1993 — 1993
Bachelor of Science (BS), General Studies
Nassau Community College
Nassau Community College
blessed sacrament
blessed sacrament
valley stream central
valley stream central high school
USAA
Skills
OLAP, Systems Analysis, Data Integration, Oracle, Dimensional Modeling, SSIS, Business Analysis, Business Intelligence, Analysis Services, Analysis, Data Mining, Data Warehousing, Data Modeling, Business Objects, Business Intelligence..., ETL
Education
Nanjing University
USAA April 2012 - Present
Empire Bank July 2006 - August 2009
Education
Missouri State University 1996 — 2000
Bachelor's of Science, Finance
University of Tampa - John H. Sykes College of Business
Master of Business Administration (M.B.A.)
USAA January 2015 - Present
Clarity Solution Group March 2014 - December 2014
Meritec Services Inc. February 2012 - February 2014
US Navy January 2010 - February 2012
US Navy September 2007 - January 2010
US Navy August 2004 - September 2007
US Navy December 1997 - August 2004
US Navy November 1986 - December 1997
Skills
Military Operations, National Security, Electronic Warfare, DoD, Intelligence Analysis, Military, Security Clearance, Top Secret, Command, Defense, Engineering, Intelligence, Navy, Force Protection, Operational Planning, Military Experience, Leadership, Counterterrorism, Military Training, Security, Information Assurance, Training, Special Operations, Vulnerability Assessment, Systems Engineering, C4ISR, Organizational..., Government Contracting, Government, Security+, Air Force, Program Management, Weapons, Army, Tactics, Command, Contingency Planning, Emergency Management, Exercises, Intelligence Community, Readiness
Education
Naval Postgraduate School 2002 — 2003
MBA, Financial Management
University of Washington 1994 — 1997
BS, Mechanical Engineering
Vanguard March 2014 - Present
USAA February 2010 - February 2014
Ameriprise Financial Services, Inc. September 2003 - January 2010
American Express Financial Advisors June 2000 - August 2003
Skills
Financial Advisory, Finance, Investment Management, Certified Financial..., Small Business, Personal Finance, New Business Development, Marketing Strategy, Tax, Series 7, Mutual Funds, Investment Advisory, Asset Allocation, Series 63, Financial Goals
Education
Nebraska Wesleyan University 1996 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Community Resource Project, Inc November 2010 - Present
Cookie Lee Fine Fashion Jewelry September 2008 - Present
USAA January 2008 - September 2009
Skills
Claim
Education
National University 1994 — 1995
BA, Business Administration
87 PitStop LLC August 2015 - Present
USAA June 2006 - Present
Skills
Java, SDLC, Web Applications, Agile Methodologies, Android, Websphere, SQL, Software Development, Java Enterprise Edition, Mainframe, Eclipse, Requirements Analysis, XML, Unix, COBOL, Programming, Mobile Applications, Scrum, CICS, Databases, JCL, Agile & Waterfall..., Disaster Recovery, Problem Solving, System Requirements, Software Design, Investments, Mutual Funds, VSAM, J2EE Application..., Easytrieve, EXCI, IBM Mainframe, Agile Project Management, Credit Cards, Credit Card Transaction..., Banking, Vendors, ISPF
Education
Missouri Western State University 2002 — 2006
Bachelor of Science (BS), Computer Software Engineering
Gallatin high school 1999 — 2002
High school diploma
Premium Healthcare Solutions March 2010 - Present
AT&T Wireless January 2001 - January 2007
USAA January 2000 - January 2001
Walt Disney World January 2000 - January 2000
Walt Disney World January 1999 - January 2000
Education
Moraine Valley Community College 2008 — 2010
Certificate, Medical Billing and Coding Certificate
Mac Murray College 1993 — 2008
Bachelor's, Biology
Winona State University 1991 — 1993
None, Nursing
USAA April 2014 - Present
Social Interest Solutions April 2013 - March 2014
5 Stones Research Corp June 2010 - June 2013
General Dynamics November 1997 - June 2010
Veridian 2001 - 2003
Trident Data Systems 1997 - 2000
Skills
Manuals, Documentations, Analysis, Document Management, Program Management, Programming, Software Development, Security, MS Project, Requirements Analysis, DoD, Army, Access, Software Documentation, Software Project..., Security Clearance, Technical Writing, CRM, Proposal Writing, Process Improvement, Testing, Leadership, Systems Engineering, SharePoint, Integration, Information Assurance, Troubleshooting, Visio, Microsoft SQL Server, Earned Value Management, Military, Government Contracting, Defense, SDLC, Quality Assurance, Business Intelligence, Agile Methodologies, Project Management, Management
Education
New Mexico Institute of Mining and Technology 1991 — 1996
Bachelor, General Studies
USAA February 2011 - Present
Martucci Wine Group January 2011 - Present
Broadmoor Hotel August 2010 - February 2011
Trezo Vino October 2009 - July 2010
ServiceMagic October 2009 - April 2010
Downstream Casino October 2008 - September 2009
Red Lobster May 2005 - October 2008
Education
Missouri Southern State University 2005 — 2009
BSBA, Marketing
USAA Command Sergeant Major 1st Brigade 101st Airborne DivisionUnited States ArmyMarch 1997 - May 2000
United States Army February 1996 - March 1997
Skills
Military, Strategic Planning, Public Speaking, Program Management, Customer Service, Security Clearance, Leadership Development, Government, Team Building
Education
Murray State University 1998 — 2000
MS, Human Services
USAA May 2010 - Present
Westwood College May 2007 - May 2010
Hewlett Pachard May 2005 - May 2007
Education
National American University 2000 — 2003
BA, Information Technology
Nationwide Insurance January 2006 - Present
USAA May 1992 - January 2006
Bear Stearns & Company May 1986 - December 1991
Options Clearing Corp January 1981 - May 1986
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, General Insurance, Liability, Customer Service, Risk Management, Casualty Insurance, Claim, Life Insurance, Microsoft Office, Legal Liability, Health Insurance, Leadership, Professional Liability, Workers Compensation, Claims Management, Umbrella Insurance, Process Improvement, Negotiation, Marketing
Education
Syracuse University 1978 — 1980
Bachelor's Degree, Marketing, 3.0
Nassau Community College 1976 — 1978
Associate's Degree, Marketing, 3.5
USAA January 2014 - Present
USAA October 2009 - January 2014
USAA July 2008 - October 2009
USAA May 2006 - July 2008
Skills
Business Objects, Business Intelligence, Change Management, ETL, SSIS, Data Analysis, Analytics, Software Documentation, IT Strategy, Data Modeling, Requirements Analysis, Business Analysis, Business Process, Analysis, Crystal Reports, Business Process..., Program Management, Business Requirements, Management, Databases, Microsoft SQL Server, Access, Banking, Risk Management, Process Improvement, Netezza
Education
New Mexico State University 1996 — 2000
Bachelor's degree, Finance, General
USAA October 2011 - February 2014
Accenture, Inc April 2010 - October 2011
Christus HomeCare October 2009 - December 2009
PNM Resources, Inc February 2008 - September 2009
PNM Resources, Inc. December 2006 - February 2008
Albuquerque Public Schools August 2006 - December 2006
Trailblazer Health Enterprises, LLC March 1999 - June 2002
Sun Healthcare Group, Inc September 1997 - March 1999
Horizon/CMS Healthcare Corporation December 1994 - September 1997
Skills
Financial Accounting, General Ledger, Accounting, Financial Reporting, GAAP, SAP, Journal Entries, Microsoft Office
Education
New Mexico State University 1986 — 1992
Bachelors of Business AdministrationA, Financial Management
New Mexico State University 1986 — 1992
Bachelor of Accountancy Bachelor of Business Administration, Accounting
Sirius Rising, LLC December 2010 - Present
AAA of Northern California 2001 - 2003
USAA September 1988 - June 2000
Skills
Team Building
Education
New Mexico Institute of Mining and Technology 1964 — 1969
BS, Math/Biology
Aflac 2011 - 2012
Aimhi Kennels 2008 - 2011
USAA 1996 - 2006
Progressive Insurance January 1987 - December 1996
Skills
Property & Casualty..., Insurance, General Insurance, Term Life Insurance, Underwriting, Whole Life, Casualty, Umbrella Insurance, Life Insurance, Fixed Annuities, Legal Liability, Liability, Disability Insurance, Workers Compensation, Investments, Claim, Professional Liability, Health Insurance
Education
Montgomery College 1972 — 1975
Associate of Arts (A.A.), Art/Art Studies, General
Robert E. Peary High School
USAA February 2013 - Present
Skills
Business Architecture, Business Requirements, Financial Services, SDLC, Wealth Management, Business Analysis, Requirements Gathering, Enterprise Architecture, Business Process..., JAD, Business Transformation, Portfolio Management, Change Management, Program Management, Business Process Mapping, Process Improvement
Education
Missouri State University 1981 — 1985
Bachelor of Science (B.S.), Business Administration and Management, General
USAA January 1987 - Present
Skills
Staff Development, Strategic Planning, Talent Management, Performance Management, Building Relationships, Innovation, Workshop Facilitation, Organizational..., ResultsPlus
Education
Saint Leo University 2000 — 2002
Master of Business Administration (M.B.A.)
Mississippi State University
Bachelor of Arts (BA), Mass Communication/Media Studies
Shadow Mountain Recovery April 2014 - March 2015
Travelers May 2007 - August 2013
Travelers May 2007 - August 2013
The Medallion Senior Living June 2011 - September 2011
Memorial Hospital June 2011 - September 2011
USAA September 2000 - February 2006
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Workers Compensation, Counseling Psychology, Healing Touch, Pastoral Care, Elder Care, Senior Services, Chaplaincy, Psychotherapy, Case Managment, Policy, Case Management, Conflict Resolution
Education
Nazarene Bible College 2009 — 2012
Ministry of Arts, Christian Counseling
Mt St Mary's Academy, Little Rock, AR 1977 — 1979
USAA January 2015 - Present
Academia Sinica, Taiwan September 2012 - December 2014
USAA 2006 - 2011
Skills
Loss Reserving, Property & Casualty..., Insurance, Statistics, Data Analysis, Analysis, SAS, Actuaries, Actuarial Science
Education
National Taiwan University 2011 — 2014
Master of Laws (LL.M.)
The University of Texas at Austin 2003 — 2006
Bachelor of Science, Mathematics; Option: Actuarial Science
Progressive Insurance 2004 - 2013
USAA 1979 - 2004
Skills
Property & Casualty..., Supervisory Experience, Management, Member Relations, Sales, Customer Service, FL 220 License, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Outlook, Call Centers, Leadership, Strategy, Customer Satisfaction, Process Improvement, Customer Experience
Education
San Antonio College 1978 — 1988
Associate of Arts (AA), Business Administration and Management, General
New Mexico Military Institute 1974 — 1975
ROTC, Military Science and Operational Studies
USAA February 2013 - Present
Education
Navarro College
Legal Assistant/Paralegal