USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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USAA Employees
Employee
Years
Job
Industry
Jerald Casarez Jerald Casarez's USAA Experience June 2000 - Present
Job Internal Auditor at USAA
Industry Financial Services
Experience
USAA June 2000 - Present
FDIC January 1990 - June 2000
Bayshore National Bank August 1988 - January 1990
Education
St. Mary's University 1983 — 1987
Bachelor of Business Administration (BBA), Finance, General
USAA June 2000 - Present
FDIC January 1990 - June 2000
Bayshore National Bank August 1988 - January 1990
Education
St. Mary's University 1983 — 1987
Bachelor of Business Administration (BBA), Finance, General
Jeremy Barrios Jeremy Barrios's USAA Experience 2003 - 2009
Job Sales Manager at UniFirst Corporation
Industry Textiles
Experience
UniFirst Corporation December 2012 - Present
Cecil Atkission Toyota-GMC-Buick & Cecil Atkission Chrysler-Dodge-Jeep 2011 - 2012
First Baptist Church Hondo 2011 - 2012
Hondo National Bank 2009 - 2011
USAA 2003 - 2009
Skills
Sa, Sales Management, Employee Training, Salesforce Training, Sales Rep Training, Banking, Retail Banking, Commercial Banking, Process Improvement, Sales Process, Business Process..., Loan Origination, Loan Servicing, Home Equity Loans, Government Loans, Church Administration, Church Events, Church Music, Management, Call Centers, Cold Calling, Sales Presentations, Team Leadership, Sales Operations
Education
St. Mary's University 2006 — 2007
Business Administration and Management, General
Hondo High School 1996 — 1999
UniFirst Corporation December 2012 - Present
Cecil Atkission Toyota-GMC-Buick & Cecil Atkission Chrysler-Dodge-Jeep 2011 - 2012
First Baptist Church Hondo 2011 - 2012
Hondo National Bank 2009 - 2011
USAA 2003 - 2009
Skills
Sa, Sales Management, Employee Training, Salesforce Training, Sales Rep Training, Banking, Retail Banking, Commercial Banking, Process Improvement, Sales Process, Business Process..., Loan Origination, Loan Servicing, Home Equity Loans, Government Loans, Church Administration, Church Events, Church Music, Management, Call Centers, Cold Calling, Sales Presentations, Team Leadership, Sales Operations
Education
St. Mary's University 2006 — 2007
Business Administration and Management, General
Hondo High School 1996 — 1999
Erik Luis, CPM Erik Luis, CPM's USAA Experience November 2013 - Present
Job Product Management Director at USAA
Industry Financial Services
Experience
USAA November 2013 - Present
USAA October 2010 - November 2013
USAA 2008 - 2010
USAA 2007 - 2008
Skills
Enterprise Risk..., Insurance, Compliance, Financial Reporting, Internal Controls, SOX, Internal Audit, Audit, Accounting, Risk, Financial Planning, Financial Analysis, Risk Management, Corporate Governance, Auditing, General Ledger, Operational Risk..., IFRS, Risk Assessment, Compliance Management, GAAP, Banking, Forecasting, Financial Accounting, Operational Risk, Governance, Reconciliation, Liability, General Insurance, Reinsurance, Financial Modeling, Variance Analysis, Claims, Accruals, Professional Liability, Accounts Payable, General Liability, Financial Risk, Financial Services, Strategic Financial..., Business Process, Claim, Sarbanes-Oxley Act, Process Improvement, Business Process..., Account Reconciliation
Education
St. Mary's University 2003 — 2007
BBA, Corporate Finance and Financial Services/Risk Management
USAA November 2013 - Present
USAA October 2010 - November 2013
USAA 2008 - 2010
USAA 2007 - 2008
Skills
Enterprise Risk..., Insurance, Compliance, Financial Reporting, Internal Controls, SOX, Internal Audit, Audit, Accounting, Risk, Financial Planning, Financial Analysis, Risk Management, Corporate Governance, Auditing, General Ledger, Operational Risk..., IFRS, Risk Assessment, Compliance Management, GAAP, Banking, Forecasting, Financial Accounting, Operational Risk, Governance, Reconciliation, Liability, General Insurance, Reinsurance, Financial Modeling, Variance Analysis, Claims, Accruals, Professional Liability, Accounts Payable, General Liability, Financial Risk, Financial Services, Strategic Financial..., Business Process, Claim, Sarbanes-Oxley Act, Process Improvement, Business Process..., Account Reconciliation
Education
St. Mary's University 2003 — 2007
BBA, Corporate Finance and Financial Services/Risk Management
Clint Munsell Clint Munsell's USAA Experience December 2011 - Present
Job
Industry
Experience
USAA December 2011 - Present
KPMG January 2010 - December 2011
Skills
Income Tax, Tax, Tax Preparation, CPA, Tax Accounting, Accounting, Financial Reporting, General Ledger, Auditing, Corporate Tax, Tax Research, Financial Analysis, Tax Returns
Education
St. Mary's University
USAA December 2011 - Present
KPMG January 2010 - December 2011
Skills
Income Tax, Tax, Tax Preparation, CPA, Tax Accounting, Accounting, Financial Reporting, General Ledger, Auditing, Corporate Tax, Tax Research, Financial Analysis, Tax Returns
Education
St. Mary's University
Jeremy Fernandez's USAA Experience August 2015 - Present
Job Mobile Channel Manager at USAA
Industry Banking
Experience
USAA August 2015 - Present
USAA October 2012 - August 2015
Target December 2011 - September 2012
US Air Force May 2000 - May 2009
USAF Civil Service May 1999 - May 2000
Skills
Security Clearance, Security, DoD, Government, Training, Budgets, Time Management, Leadership, Risk Management, Military Operations, Microsoft Excel, Microsoft Word, Mortgage Lending, Mortgage Underwriting, Mortgage Banking, Real Estate, Communication Skills, Financial Risk, Risk Assessment, Risk Analysis, Legal Compliance, Legal Documents, Investment Properties, Property & Casualty..., Residential Mortgages, First Time Home Buyers, New Home Sales, Single Family Homes, Condos, Fixed Income Analysis, Phone Etiquette, Tax Returns, Fannie Mae, Air Freight, Logistics, Jumbo Mortgage, Customer Service, Customer Experience, Member Relations, Asset Management, Asset Allocation, Title Insurance, Appraisals, Critical Thinking, Third Party Vendor..., Public Speaking, Command, Top Secret, Military Experience, Microsoft Office
Education
The University of Texas at San Antonio 2014 — 2017
Master of Public Administration (MPA), Public Administration
St. Mary's University 2010 — 2012
Bachelor of Arts, International Relations, Cum Laude
USAA August 2015 - Present
USAA October 2012 - August 2015
Target December 2011 - September 2012
US Air Force May 2000 - May 2009
USAF Civil Service May 1999 - May 2000
Skills
Security Clearance, Security, DoD, Government, Training, Budgets, Time Management, Leadership, Risk Management, Military Operations, Microsoft Excel, Microsoft Word, Mortgage Lending, Mortgage Underwriting, Mortgage Banking, Real Estate, Communication Skills, Financial Risk, Risk Assessment, Risk Analysis, Legal Compliance, Legal Documents, Investment Properties, Property & Casualty..., Residential Mortgages, First Time Home Buyers, New Home Sales, Single Family Homes, Condos, Fixed Income Analysis, Phone Etiquette, Tax Returns, Fannie Mae, Air Freight, Logistics, Jumbo Mortgage, Customer Service, Customer Experience, Member Relations, Asset Management, Asset Allocation, Title Insurance, Appraisals, Critical Thinking, Third Party Vendor..., Public Speaking, Command, Top Secret, Military Experience, Microsoft Office
Education
The University of Texas at San Antonio 2014 — 2017
Master of Public Administration (MPA), Public Administration
St. Mary's University 2010 — 2012
Bachelor of Arts, International Relations, Cum Laude
Cynthia Frank Cynthia Frank's USAA Experience March 1982 - May 2002
Job VP Performing Support Services at Nationstar Mortgage
Industry Banking
Experience
Nationstar Mortgage November 2014 - Present
Bank of America February 2012 - November 2014
Saxon Mortgage March 2010 - January 2012
Bank of America April 2009 - February 2010
Countrywide Financial Services June 2002 - March 2009
USAA March 1982 - May 2002
Skills
Banking, Risk Management, Financial Analysis, Loans, Credit, Foreclosures, Document Review, Licensed TX Multiline..., Cash Management, Underwriting, Project Management, Document Management, Financial Risk, Call Centers, Flood Management, Offshore Operations, Offshore Management, Credit Analysis, Finance, Management, Mortgage Banking, Credit Risk, Mortgage Lending, Mortgage Servicing, Process Improvement
Education
University of Phoenix 2001 — 2006
Bachelor's degree, Business Administration and Management, General
St. Mary's University 2001 — 2003
Nationstar Mortgage November 2014 - Present
Bank of America February 2012 - November 2014
Saxon Mortgage March 2010 - January 2012
Bank of America April 2009 - February 2010
Countrywide Financial Services June 2002 - March 2009
USAA March 1982 - May 2002
Skills
Banking, Risk Management, Financial Analysis, Loans, Credit, Foreclosures, Document Review, Licensed TX Multiline..., Cash Management, Underwriting, Project Management, Document Management, Financial Risk, Call Centers, Flood Management, Offshore Operations, Offshore Management, Credit Analysis, Finance, Management, Mortgage Banking, Credit Risk, Mortgage Lending, Mortgage Servicing, Process Improvement
Education
University of Phoenix 2001 — 2006
Bachelor's degree, Business Administration and Management, General
St. Mary's University 2001 — 2003
David Gaither David Gaither's USAA Experience January 2011 - Present
Job Mobile Developer at USAA
Industry Financial Services
Experience
USAA January 2011 - Present
USAA May 2009 - January 2011
Capital Group 2007 - 2009
Skills
Android Development, iOS development, Software Development, Software Design, Java, J2EE Application..., Objective-C, C++, HTML 5, Mobile Applications, Android, Agile Methodologies, Web Development, Mobile Devices, Testing, XML, SDLC, HTML, JavaScript
Education
St. Mary's University 2006 — 2010
Bachelor of Science (BS), Computer Science
USAA January 2011 - Present
USAA May 2009 - January 2011
Capital Group 2007 - 2009
Skills
Android Development, iOS development, Software Development, Software Design, Java, J2EE Application..., Objective-C, C++, HTML 5, Mobile Applications, Android, Agile Methodologies, Web Development, Mobile Devices, Testing, XML, SDLC, HTML, JavaScript
Education
St. Mary's University 2006 — 2010
Bachelor of Science (BS), Computer Science
James Karras James Karras's USAA Experience January 1995 - Present
Job Technical Architect at USAA
Industry Financial Services
Experience
USAA January 1995 - Present
Skills
Technical Architecture, Software Development, Property & Casualty..., Internet of Things, Telematics, Enterprise Architecture, Solution Architecture, SOA
Education
St. Mary's University 1998 — 2002
Master of Business Administration (M.B.A.)
The University of Texas at Austin 1991 — 1994
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
USAA January 1995 - Present
Skills
Technical Architecture, Software Development, Property & Casualty..., Internet of Things, Telematics, Enterprise Architecture, Solution Architecture, SOA
Education
St. Mary's University 1998 — 2002
Master of Business Administration (M.B.A.)
The University of Texas at Austin 1991 — 1994
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Gus Ochotorena III Gus Ochotorena III's USAA Experience June 1998 - June 2004
Job CFO at Promesa Investments
Industry Real Estate
Experience
Promesa Investments March 2014 - Present
Self-Employed June 2004 - March 2014
USAA June 1998 - June 2004
USAA May 1989 - June 1998
Skills
Portfolio Management, Budgets, Risk Management, Retirement Planning, Coaching, Financial Analysis, Financial Reporting, Financial Modeling, Investments, Insurance, Microsoft Excel, Asset Management, Wealth Management, Estate Planning, Training, Strategic Financial..., Analysis, Process Improvement
Education
Texas Tech University - Rawls College of Business
BBA, Accounting
The University of Texas at San Antonio
Coursework completed toward Master of Science, Finance
St. Mary's University
Coursework completed toward Master of Science, Finance
Promesa Investments March 2014 - Present
Self-Employed June 2004 - March 2014
USAA June 1998 - June 2004
USAA May 1989 - June 1998
Skills
Portfolio Management, Budgets, Risk Management, Retirement Planning, Coaching, Financial Analysis, Financial Reporting, Financial Modeling, Investments, Insurance, Microsoft Excel, Asset Management, Wealth Management, Estate Planning, Training, Strategic Financial..., Analysis, Process Improvement
Education
Texas Tech University - Rawls College of Business
BBA, Accounting
The University of Texas at San Antonio
Coursework completed toward Master of Science, Finance
St. Mary's University
Coursework completed toward Master of Science, Finance
Jennifer (Tobias) Struski's USAA Experience January 2007 - May 2007
Job Multimedia Journalist
Industry Media Production
Experience
KSAT May 2015 - Present
Belo - KENS-5 TV July 2007 - May 2011
KOAA News First 5 May 2011 - 2011
USAA January 2007 - May 2007
KENS 5 TV 2003 - 2007
Skills
Video, Editing, Multimedia, Social Media, Corporate Communications, Broadcast Journalism, ENPS, Television, News Writing, Non-linear Editing, Final Cut Pro, Video Editing, Digital Media, Journalism, Video Production, Broadcast Television, Storytelling
Education
St. Mary's University 2005 — 2009
Bachelor's degree, English Communications Arts
St. Mary's University
Bachelor's, English Communication Arts
KSAT May 2015 - Present
Belo - KENS-5 TV July 2007 - May 2011
KOAA News First 5 May 2011 - 2011
USAA January 2007 - May 2007
KENS 5 TV 2003 - 2007
Skills
Video, Editing, Multimedia, Social Media, Corporate Communications, Broadcast Journalism, ENPS, Television, News Writing, Non-linear Editing, Final Cut Pro, Video Editing, Digital Media, Journalism, Video Production, Broadcast Television, Storytelling
Education
St. Mary's University 2005 — 2009
Bachelor's degree, English Communications Arts
St. Mary's University
Bachelor's, English Communication Arts
Gianfranco Semino's USAA Experience June 2008 - August 2008
Job Sr. Consultant / Project Manager at Analytic Focus, LLC
Industry Research
Experience
Analytic Focus, LLC September 2014 - Present
Analytic Focus May 2010 - Present
GModelo USA LLC February 2010 - April 2010
USAA June 2008 - August 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Statistics, Spanish, Bloomberg Terminal, Cash Flow, Visual Basic, SPSS, Stata, C++, Research, Analysis, Market Research, Financial Modeling, Data Analysis, Risk Management, Economics, Financial Analysis, Corporate Finance, Finance, Microsoft Office
Education
The University of Texas at San Antonio
Master of Science, Finance
St. Mary's University
Master, Business Administration
St. Mary's University 2004 — 2008
BBA, Corporate Finance, Risk Management, and International Business
Analytic Focus, LLC September 2014 - Present
Analytic Focus May 2010 - Present
GModelo USA LLC February 2010 - April 2010
USAA June 2008 - August 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Statistics, Spanish, Bloomberg Terminal, Cash Flow, Visual Basic, SPSS, Stata, C++, Research, Analysis, Market Research, Financial Modeling, Data Analysis, Risk Management, Economics, Financial Analysis, Corporate Finance, Finance, Microsoft Office
Education
The University of Texas at San Antonio
Master of Science, Finance
St. Mary's University
Master, Business Administration
St. Mary's University 2004 — 2008
BBA, Corporate Finance, Risk Management, and International Business
Cory Newsom Cory Newsom's USAA Experience June 2003 - Present
Job IT Technical Director at USAA
Industry Financial Services
Experience
USAA June 2003 - Present
Skills
Process Improvement, Vendor Management, Business Analysis, Agile Methodologies, Enterprise Architecture, Leadership, Program Management, Management, Project Management, Project Portfolio...
Education
St. Mary's University 2005 — 2007
MBA, Business
Texas Tech University 1998 — 2003
BBA, MIS/Finance
USAA June 2003 - Present
Skills
Process Improvement, Vendor Management, Business Analysis, Agile Methodologies, Enterprise Architecture, Leadership, Program Management, Management, Project Management, Project Portfolio...
Education
St. Mary's University 2005 — 2007
MBA, Business
Texas Tech University 1998 — 2003
BBA, MIS/Finance
Diana Stephens Diana Stephens's USAA Experience January 1981 - July 2002
Job Business Architect at Travelers; ScrumMaster
Industry Insurance
Experience
Travelers October 2014 - Present
Travelers Insurance June 2010 - Present
Dee Chic Magnifique July 2010 - Present
Dance for Ana with Love Zumbathon Fundraiser January 2013 - Present
Dancing through the Fire 2013 - 2013
Chubb March 2007 - June 2010
Insurity July 2006 - March 2007
USAA January 1981 - July 2002
Skills
Business Analysis, SDLC, Insurance, Property & Casualty..., Cross-functional Team..., Requirements Gathering, Business Requirements, Business Rules, Process Improvement, Business Process..., Leadership, Business Architecture, Strategy, Management, Risk Management, Underwriting, Agile & Waterfall..., Kanban, Claims Management, Commercial Lines, Casualty, Commercial Insurance, General Insurance, Liability, Claim, Data Warehousing, Data Stewardship, Policy Administrator..., Cultural Diversity, Diversity Champion, Requirements Analysis, ILOG, Functional Requirements, Rule-based Systems, Validation Rules, Visio, SharePoint Designer, SharePoint, PowerPoint, Microsoft Excel, Automated Underwriting..., Standards Development, Data Governance, Business Process, Business Process..., Governance, Business Intelligence, Agile Project Management, Agile Methodologies
Education
St. Mary's University 1991 — 1995
Master of Business Administration (MBA), Organizational Leadership
St. Mary's University 1978 — 1981
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Travelers October 2014 - Present
Travelers Insurance June 2010 - Present
Dee Chic Magnifique July 2010 - Present
Dance for Ana with Love Zumbathon Fundraiser January 2013 - Present
Dancing through the Fire 2013 - 2013
Chubb March 2007 - June 2010
Insurity July 2006 - March 2007
USAA January 1981 - July 2002
Skills
Business Analysis, SDLC, Insurance, Property & Casualty..., Cross-functional Team..., Requirements Gathering, Business Requirements, Business Rules, Process Improvement, Business Process..., Leadership, Business Architecture, Strategy, Management, Risk Management, Underwriting, Agile & Waterfall..., Kanban, Claims Management, Commercial Lines, Casualty, Commercial Insurance, General Insurance, Liability, Claim, Data Warehousing, Data Stewardship, Policy Administrator..., Cultural Diversity, Diversity Champion, Requirements Analysis, ILOG, Functional Requirements, Rule-based Systems, Validation Rules, Visio, SharePoint Designer, SharePoint, PowerPoint, Microsoft Excel, Automated Underwriting..., Standards Development, Data Governance, Business Process, Business Process..., Governance, Business Intelligence, Agile Project Management, Agile Methodologies
Education
St. Mary's University 1991 — 1995
Master of Business Administration (MBA), Organizational Leadership
St. Mary's University 1978 — 1981
Bachelor's degree, Criminal Justice/Law Enforcement Administration
John Sandlin John Sandlin's USAA Experience March 1988 - Present
Job I/T Network Engineer at USAA
Industry Financial Services
Experience
USAA March 1988 - Present
United States Air Force October 1984 - February 1988
Skills
Avaya, Requirements Gathering, Cisco Call Manager, Telecommunications, VoIP, Help Desk Support, Disaster Recovery, Testing, Call Centers, Vendor Management, Networking, Visio, Integration, Data Center, Troubleshooting
Education
St. Mary's University 2000 — 2012
Bachelor of Science (BS), Computer Science
USAA March 1988 - Present
United States Air Force October 1984 - February 1988
Skills
Avaya, Requirements Gathering, Cisco Call Manager, Telecommunications, VoIP, Help Desk Support, Disaster Recovery, Testing, Call Centers, Vendor Management, Networking, Visio, Integration, Data Center, Troubleshooting
Education
St. Mary's University 2000 — 2012
Bachelor of Science (BS), Computer Science
Danielle Dancy Danielle Dancy's USAA Experience January 1998 - April 2005
Job Principal Human Capital Solutions at SRA International
Industry Human Resources
Experience
SRA International April 2006 - Present
Allianz April 2005 - April 2006
USAA January 1998 - April 2005
Skills
Executive Management, Process Improvement, Change Management, Program Management, Business Process..., Call Center, Project Management, Operations Management, Strategic Planning, Insurance, Risk Management, Business Analysis, PeopleSoft, Process Management, Vendor Management, Workforce Planning, Pay for Performance, Analysis, Business Intelligence, Business Process, Business Strategy, Business Transformation, Call Centers, Government, Integration, Leadership, Management, Management Consulting, Organizational..., PMP, Project Planning, Strategy, Team Building, Team Leadership, Training
Education
St. Mary's University 1999 — 2002
Master of Business Administration (MBA), Business/Managerial Economics, Magna Cum Laude
The University of Texas at San Antonio 1993 — 1995
Bachelor's degree, Business/Managerial Economics, Magna cum Laude
SRA International April 2006 - Present
Allianz April 2005 - April 2006
USAA January 1998 - April 2005
Skills
Executive Management, Process Improvement, Change Management, Program Management, Business Process..., Call Center, Project Management, Operations Management, Strategic Planning, Insurance, Risk Management, Business Analysis, PeopleSoft, Process Management, Vendor Management, Workforce Planning, Pay for Performance, Analysis, Business Intelligence, Business Process, Business Strategy, Business Transformation, Call Centers, Government, Integration, Leadership, Management, Management Consulting, Organizational..., PMP, Project Planning, Strategy, Team Building, Team Leadership, Training
Education
St. Mary's University 1999 — 2002
Master of Business Administration (MBA), Business/Managerial Economics, Magna Cum Laude
The University of Texas at San Antonio 1993 — 1995
Bachelor's degree, Business/Managerial Economics, Magna cum Laude
Elithe McDonald-Price's USAA Experience June 2007 - June 2010
Job Sr Supervisor Customer Support Center, 24HL Solutions Team, Global Support Team at Medtronic Diabetes
Industry Health, Wellness and Fitness
Experience
Medtronic September 2010 - Present
USAA June 2007 - June 2010
USAA 2006 - 2007
USAA 1993 - 2004
Skills
Process Improvement, Cross-functional Team..., Medical Devices, Change Management, Team Leadership, Operations Management, Team Building, Business Process..., Call Center, Coaching, Project Management, Leadership, Strategic Planning, Product Launch, Sales, Forecasting, Management, Call Centers, Customer Retention, Customer Service
Education
St. Mary's University 1988 — 1990
Bachelors Business Administration, International Business, Cum Laude
Medtronic September 2010 - Present
USAA June 2007 - June 2010
USAA 2006 - 2007
USAA 1993 - 2004
Skills
Process Improvement, Cross-functional Team..., Medical Devices, Change Management, Team Leadership, Operations Management, Team Building, Business Process..., Call Center, Coaching, Project Management, Leadership, Strategic Planning, Product Launch, Sales, Forecasting, Management, Call Centers, Customer Retention, Customer Service
Education
St. Mary's University 1988 — 1990
Bachelors Business Administration, International Business, Cum Laude
Dean Pantzar, CPA Dean Pantzar, CPA's USAA Experience December 1994 - September 2001
Job Director Investments Accounting & Pricing at USAA Investment Management Company
Industry Financial Services
Experience
USAA Investment Management Company June 2014 - Present
USAA Investment Management Company July 2012 - June 2014
Resources Global Professionals June 2006 - July 2012
TransPecos Financial Corp. June 2002 - June 2006
USAA December 1994 - September 2001
KPMG June 1981 - December 1994
Skills
Accounting, Banking, SOX, Internal Audit, Internal Controls, Financial Analysis, Financial Reporting, Financial Planning, Financial Accounting, SEC reporting
Education
St. Mary's University 1996 — 1998
MBA
Texas A&M University 1977 — 1981
BBA, Accounting
USAA Investment Management Company June 2014 - Present
USAA Investment Management Company July 2012 - June 2014
Resources Global Professionals June 2006 - July 2012
TransPecos Financial Corp. June 2002 - June 2006
USAA December 1994 - September 2001
KPMG June 1981 - December 1994
Skills
Accounting, Banking, SOX, Internal Audit, Internal Controls, Financial Analysis, Financial Reporting, Financial Planning, Financial Accounting, SEC reporting
Education
St. Mary's University 1996 — 1998
MBA
Texas A&M University 1977 — 1981
BBA, Accounting
Danielle Dancy Danielle Dancy's USAA Experience January 1998 - May 2006
Job Systems Consultant at SRA International
Industry Information Technology and Services
Experience
SRA International Systems ConsultantSRA InternationalMarch 2007 - Present
USAA January 1998 - May 2006
Education
St. Mary's University 1999 — 2002
MBA, Business
SRA International Systems ConsultantSRA InternationalMarch 2007 - Present
USAA January 1998 - May 2006
Education
St. Mary's University 1999 — 2002
MBA, Business
Daniel Zucker Daniel Zucker's USAA Experience 2005 - 2006
Job Process / Project Manager
Industry Professional Training & Coaching
Experience
HALFEN USA April 2013 - Present
Our Lady of the Lake University January 2013 - Present
Contract August 2012 - April 2013
Agile Local Interest Group 2010 - February 2012
The Operari Group May 2009 - February 2012
Contractor 2012 - 2012
Southwest Research Institute 2006 - 2009
PMI 2006 - 2007
Y&L Consulting February 2005 - June 2006
USAA 2005 - 2006
Skills
Process Improvement, SDLC, Lean Manufacturing, Program Management, Management Development, Six Sigma, Process Development, PMO, Process Engineering, PMP, Operations Management, Business Analysis, Corporate Management, Change Management, Project Planning, Team Building, Resource Management, Problem Solving, Requirements Analysis, Strategic Planning, Mentoring, Planning, Risk Management, Vendor Management, Visio, Team Leadership, MS Project, Business Management, Business Process..., Software Project..., Quality Assurance, Business Intelligence, Agile, Budgeting, Cross-functional Team..., CMMI, Organizational..., Continuous Improvement, Management Consulting, Microsoft Office, Data Analysis, Analysis, Compliance Regulations, AML, Reg E, Agile Project Management, Project Management, Leadership, Management, Business Process
Education
St. Mary's University 2004 — 2009
MS IE, Process Improvement
The University of Texas at San Antonio 2000 — 2003
MSMOT, Project Management
Texas A&M University 1990 — 1996
BS, Mechanical Engineering Technology
HALFEN USA April 2013 - Present
Our Lady of the Lake University January 2013 - Present
Contract August 2012 - April 2013
Agile Local Interest Group 2010 - February 2012
The Operari Group May 2009 - February 2012
Contractor 2012 - 2012
Southwest Research Institute 2006 - 2009
PMI 2006 - 2007
Y&L Consulting February 2005 - June 2006
USAA 2005 - 2006
Skills
Process Improvement, SDLC, Lean Manufacturing, Program Management, Management Development, Six Sigma, Process Development, PMO, Process Engineering, PMP, Operations Management, Business Analysis, Corporate Management, Change Management, Project Planning, Team Building, Resource Management, Problem Solving, Requirements Analysis, Strategic Planning, Mentoring, Planning, Risk Management, Vendor Management, Visio, Team Leadership, MS Project, Business Management, Business Process..., Software Project..., Quality Assurance, Business Intelligence, Agile, Budgeting, Cross-functional Team..., CMMI, Organizational..., Continuous Improvement, Management Consulting, Microsoft Office, Data Analysis, Analysis, Compliance Regulations, AML, Reg E, Agile Project Management, Project Management, Leadership, Management, Business Process
Education
St. Mary's University 2004 — 2009
MS IE, Process Improvement
The University of Texas at San Antonio 2000 — 2003
MSMOT, Project Management
Texas A&M University 1990 — 1996
BS, Mechanical Engineering Technology
Debbie Cartwright Debbie Cartwright's USAA Experience November 1983 - June 2002
Job Interior Designer/Owner of NVUS Interiors
Industry Design
Experience
NVUS Interiors July 2013 - Present
Courtney & Company May 2012 - June 2013
Frost Bank December 2003 - January 2012
USAA November 1983 - June 2002
Skills
Space Planning, Furniture, Customer Service, Design Research, Residential Design, Commercial Design, AutoCAD, SketchUp, Team Building, Interior Design, Kitchen & Bath, Window Treatments, Bedding, Accessories, Certified Aging in...
Education
St. Mary's University 2011 — 2014
Certification in Residential and Commercial Design, Interior Design
University of the Incarnate Word 1999 — 2002
Associate's Degree, Business Administration and Management, General
University of the Incarnate Word 1999 — 2002
Associate’s Degree, Psychology and Organizational Development
NVUS Interiors July 2013 - Present
Courtney & Company May 2012 - June 2013
Frost Bank December 2003 - January 2012
USAA November 1983 - June 2002
Skills
Space Planning, Furniture, Customer Service, Design Research, Residential Design, Commercial Design, AutoCAD, SketchUp, Team Building, Interior Design, Kitchen & Bath, Window Treatments, Bedding, Accessories, Certified Aging in...
Education
St. Mary's University 2011 — 2014
Certification in Residential and Commercial Design, Interior Design
University of the Incarnate Word 1999 — 2002
Associate's Degree, Business Administration and Management, General
University of the Incarnate Word 1999 — 2002
Associate’s Degree, Psychology and Organizational Development
James Steve Cummins, PMP, MBA James Steve Cummins, PMP, MBA's USAA Experience February 2011 - May 2011
Job Business Analyst III Texas Treasury Safekeeping Trust Department
Industry Government Administration
Experience
Texas Treasury Safekeeping Trust August 2012 - Present
Kinetic Concepts April 2012 - July 2012
Genesis Concepts & Consultants July 2011 - October 2011
USAA February 2011 - May 2011
James S. Cummins, PMP December 2008 - March 2011
Whitney National Bank September 2010 - December 2010
FIS / FDIC 2010 - 2010
Aurora Bank FSB 2009 - 2010
WACHOVIA MORTGAGE, FSB January 2002 - December 2008
Wachovia 2002 - 2008
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Program Management, PMP, MS Project, Software Project..., Process Improvement, SharePoint, Risk Management, Cross-functional Team..., PMO, Project Management, Software Documentation, Analysis, Integration, Troubleshooting, CRM, Outsourcing, Leadership, Business Requirements, Security, Management, Governance, Consulting, Systems Analysis, Financial Services, Requirements Gathering, Team Building, Waterfall, Testing, Information Technology, Software Development, IT Strategy, Call Centers, Business Intelligence, Resource Management, Quality Assurance, Business Process, Banking, Vendor Management, Change Management, Team Leadership, Business Process..., Enterprise Software, Credit, Training, Project Portfolio..., IT Management
Education
St. Mary's University 1979 — 1983
MS, Management
St. Mary's University 1979 — 1983
BBA, Financial Management
St. Mary's University 1979 — 1983
MBA, Finance
Texas A & M University 1968 — 1972
BS, Marine Transportation
Texas A&M University at Galveston 1968 — 1972
BS Marine Transportation
Texas A&M University at Galveston 1968 — 1972
BS Marine Transportation
Texas Treasury Safekeeping Trust August 2012 - Present
Kinetic Concepts April 2012 - July 2012
Genesis Concepts & Consultants July 2011 - October 2011
USAA February 2011 - May 2011
James S. Cummins, PMP December 2008 - March 2011
Whitney National Bank September 2010 - December 2010
FIS / FDIC 2010 - 2010
Aurora Bank FSB 2009 - 2010
WACHOVIA MORTGAGE, FSB January 2002 - December 2008
Wachovia 2002 - 2008
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Program Management, PMP, MS Project, Software Project..., Process Improvement, SharePoint, Risk Management, Cross-functional Team..., PMO, Project Management, Software Documentation, Analysis, Integration, Troubleshooting, CRM, Outsourcing, Leadership, Business Requirements, Security, Management, Governance, Consulting, Systems Analysis, Financial Services, Requirements Gathering, Team Building, Waterfall, Testing, Information Technology, Software Development, IT Strategy, Call Centers, Business Intelligence, Resource Management, Quality Assurance, Business Process, Banking, Vendor Management, Change Management, Team Leadership, Business Process..., Enterprise Software, Credit, Training, Project Portfolio..., IT Management
Education
St. Mary's University 1979 — 1983
MS, Management
St. Mary's University 1979 — 1983
BBA, Financial Management
St. Mary's University 1979 — 1983
MBA, Finance
Texas A & M University 1968 — 1972
BS, Marine Transportation
Texas A&M University at Galveston 1968 — 1972
BS Marine Transportation
Texas A&M University at Galveston 1968 — 1972
BS Marine Transportation
Daisey Vargas Daisey Vargas's USAA Experience January 2014 - Present
Job Auditor at USAA
Industry Banking
Experience
USAA January 2014 - Present
Office of the Comptroller of the Currency June 2006 - December 2013
Skills
Banking, Credit, Risk Management, Financial Analysis, Credit Analysis, Credit Risk, Financial Risk, Loans, Commercial Banking, Internal Audit, Finance
Education
St. Mary's University 2002 — 2006
Bachelor's Degree, Accounting
USAA January 2014 - Present
Office of the Comptroller of the Currency June 2006 - December 2013
Skills
Banking, Credit, Risk Management, Financial Analysis, Credit Analysis, Credit Risk, Financial Risk, Loans, Commercial Banking, Internal Audit, Finance
Education
St. Mary's University 2002 — 2006
Bachelor's Degree, Accounting
Gabriela Camarena Gabriela Camarena's USAA Experience May 2014 - August 2014
Job Associate Claims Professional
Industry
Experience
The Hartford January 2015 - Present
Luxottica Group September 2014 - Present
USAA May 2014 - August 2014
Del Sol August 2013 - May 2014
St. Mary's University July 2013 - January 2014
St. Mary's University September 2012 - May 2013
J.D. Auto Corporation May 2012 - August 2012
State Farm February 2011 - May 2011
Skills
Microsoft Office, Research, Spanish, PowerPoint, Teamwork, Microsoft Word, Customer Service, Event Planning, English, Public Speaking, Social Media, Photoshop, Microsoft Excel, Time Management, Facebook, Windows, HTML, Visual Merchandising, Sales, Retail, Merchandising, Social Media Marketing, Team Leadership, Social Networking, Leadership, Outlook, Access, Critical Thinking
Education
St. Mary's University 2011 — 2014
Bachelor of Business Administration (B.B.A.), International Business and Spanish
Université Bordeaux I 2013 — 2013
Americas High School
The Hartford January 2015 - Present
Luxottica Group September 2014 - Present
USAA May 2014 - August 2014
Del Sol August 2013 - May 2014
St. Mary's University July 2013 - January 2014
St. Mary's University September 2012 - May 2013
J.D. Auto Corporation May 2012 - August 2012
State Farm February 2011 - May 2011
Skills
Microsoft Office, Research, Spanish, PowerPoint, Teamwork, Microsoft Word, Customer Service, Event Planning, English, Public Speaking, Social Media, Photoshop, Microsoft Excel, Time Management, Facebook, Windows, HTML, Visual Merchandising, Sales, Retail, Merchandising, Social Media Marketing, Team Leadership, Social Networking, Leadership, Outlook, Access, Critical Thinking
Education
St. Mary's University 2011 — 2014
Bachelor of Business Administration (B.B.A.), International Business and Spanish
Université Bordeaux I 2013 — 2013
Americas High School
Earnie Broughton Earnie Broughton's USAA Experience May 2000 - July 2011
Job ExecutiveinResidence and Director, MBA and Executive Education at St. Mary's University
Industry Higher Education
Experience
St. Mary's University August 2011 - Present
USAA May 2000 - July 2011
USAA May 1994 - May 2000
USAA October 1988 - May 1994
First Federal Savings and Loan Association October 1986 - October 1988
Skills
Leadership, Program Management, Human Resources, Management, Employee Relations, Leadership Development, Public Speaking, Strategic Planning, Organizational..., Nonprofits, Risk Management, Policy, Program Development, Team Building, Higher Education, Conflict Resolution, Non-profits, Community Outreach, Analysis, Ethics, Coaching, Training, Risk Assessment, Enterprise Software, Research, Change Management, Business Process..., Staff Development, Event Planning, Process Improvement, Fundraising, Government, Team Leadership, Workshop Facilitation, Business Ethics, Strategy, Executive Coaching, Management Consulting, Organizational..., Executive Management, Employee Training, Data Analysis, Volunteer Management
Education
St. Mary's University 1990 — 1994
MA Industrial/Organizational Psychology, Behavioral Sciences
Texas State University-San Marcos 1970 — 1973
Bachelor's Degree, Sociology and Anthopology
St. Mary's University August 2011 - Present
USAA May 2000 - July 2011
USAA May 1994 - May 2000
USAA October 1988 - May 1994
First Federal Savings and Loan Association October 1986 - October 1988
Skills
Leadership, Program Management, Human Resources, Management, Employee Relations, Leadership Development, Public Speaking, Strategic Planning, Organizational..., Nonprofits, Risk Management, Policy, Program Development, Team Building, Higher Education, Conflict Resolution, Non-profits, Community Outreach, Analysis, Ethics, Coaching, Training, Risk Assessment, Enterprise Software, Research, Change Management, Business Process..., Staff Development, Event Planning, Process Improvement, Fundraising, Government, Team Leadership, Workshop Facilitation, Business Ethics, Strategy, Executive Coaching, Management Consulting, Organizational..., Executive Management, Employee Training, Data Analysis, Volunteer Management
Education
St. Mary's University 1990 — 1994
MA Industrial/Organizational Psychology, Behavioral Sciences
Texas State University-San Marcos 1970 — 1973
Bachelor's Degree, Sociology and Anthopology
Celeste Leilani K. Gibson Celeste Leilani K. Gibson's USAA Experience 2007 - 2007
Job Spanish & English, Inbound Sales & Retention Supervisor
Industry Broadcast Media
Experience
Cox Communications December 2010 - March 2012
Cox Communications June 2010 - December 2010
Time Warner Cable 2009 - 2010
Time Warner Cable 2008 - 2009
Internal Revenue Service 2002 - 2008
USAA 2007 - 2007
Kelly Services 2005 - 2007
West Telemarketing 2004 - 2005
Victoria's Secret 2001 - 2002
Benita Family Center 1998 - 2000
Skills
Law Clerk
Education
Therapeutic Body Concepts 2003 — 2003
Texas State Registered Massage Therapist
St. Mary's University 1986 — 1989
Major: Political Science/International Relations Minor: Law, Minor: Law
Cox Communications December 2010 - March 2012
Cox Communications June 2010 - December 2010
Time Warner Cable 2009 - 2010
Time Warner Cable 2008 - 2009
Internal Revenue Service 2002 - 2008
USAA 2007 - 2007
Kelly Services 2005 - 2007
West Telemarketing 2004 - 2005
Victoria's Secret 2001 - 2002
Benita Family Center 1998 - 2000
Skills
Law Clerk
Education
Therapeutic Body Concepts 2003 — 2003
Texas State Registered Massage Therapist
St. Mary's University 1986 — 1989
Major: Political Science/International Relations Minor: Law, Minor: Law
Derek Dillberg Derek Dillberg's USAA Experience September 2015 - Present
Job Claims Staff at USAA
Industry Insurance
Experience
USAA September 2015 - Present
USAA June 1998 - Present
USAA June 1998 - Present
Skills
Underwriting, Series 7, Strategic Financial..., Retirement Planning, Credit, Mortgage Lending, Banking, Loans, Wealth Management, Mutual Funds, Risk Management, Investments, Financial Analysis, Portfolio Management, Retirement, Property & Casualty..., Series 63, Asset Allocation, Leadership, Program Management
Education
St. Mary's University 1999 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at San Antonio
Bachelor's degree, Human Resources Management/Personnel Administration, General
USAA September 2015 - Present
USAA June 1998 - Present
USAA June 1998 - Present
Skills
Underwriting, Series 7, Strategic Financial..., Retirement Planning, Credit, Mortgage Lending, Banking, Loans, Wealth Management, Mutual Funds, Risk Management, Investments, Financial Analysis, Portfolio Management, Retirement, Property & Casualty..., Series 63, Asset Allocation, Leadership, Program Management
Education
St. Mary's University 1999 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at San Antonio
Bachelor's degree, Human Resources Management/Personnel Administration, General
Frank Aguilar's USAA Experience May 2010 - August 2011
Job Designer / Startup Consultant / Traveler
Industry Internet
Experience
Track The Lead August 2013 - Present
The Walt Disney Company March 2015 - August 2015
Kimberly-Clark December 2013 - June 2014
TrueCar, Inc. March 2013 - December 2013
Exit IH 10 Realty October 2012 - August 2013
Apple 3rd Party Developer August 2009 - November 2012
USAA May 2010 - August 2011
St. Mary's University August 2010 - May 2011
Revgeek March 2007 - April 2009
Skills
User Experience, User Experience Design, User Interface Design, CSS, Start-ups, Project Management, Dreamweaver, Web Design, JavaScript, Web Development, Databases, Windows, Testing, OS X, HTML, SQL, Visio, PHP, Customer Service, HTML5, Microsoft Office
Education
St. Mary's University 2010 — 2011
Bachelor's degree, Computer Science
The University of Texas at San Antonio 2011 — 2011
Business Information Systems, Business, Web development
Track The Lead August 2013 - Present
The Walt Disney Company March 2015 - August 2015
Kimberly-Clark December 2013 - June 2014
TrueCar, Inc. March 2013 - December 2013
Exit IH 10 Realty October 2012 - August 2013
Apple 3rd Party Developer August 2009 - November 2012
USAA May 2010 - August 2011
St. Mary's University August 2010 - May 2011
Revgeek March 2007 - April 2009
Skills
User Experience, User Experience Design, User Interface Design, CSS, Start-ups, Project Management, Dreamweaver, Web Design, JavaScript, Web Development, Databases, Windows, Testing, OS X, HTML, SQL, Visio, PHP, Customer Service, HTML5, Microsoft Office
Education
St. Mary's University 2010 — 2011
Bachelor's degree, Computer Science
The University of Texas at San Antonio 2011 — 2011
Business Information Systems, Business, Web development
Eric G. Quesada's USAA Experience April 2005 - September 2006
Job Contact Center Workforce Management
Industry Banking
Experience
Wells Fargo July 2013 - April 2015
UnitedHealth Group August 2007 - October 2012
NICE Systems March 2007 - May 2007
USAA April 2005 - September 2006
USAA March 2003 - April 2005
Travelocity and Sabre September 2002 - March 2003
USAA May 1999 - March 2002
Skills
IEX Totalview, Avaya Systems, Workforce Management..., Call Center..., Multi-Site Operations, Multi-Skilled, Forecasting, Call Center, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Office 2007, Capacity Planning, Bilingual, Spanish-English, Avaya, Workforce Management, Contact Centers, Call Centers, Aspect Workforce System, IVR Management, Project Planning, Scheduling, Management, Business Analysis, Team Leadership, ACD, Coaching, Strategic Planning, IVR, Workforce Planning, Operations Management, Performance Management, Sales, Insurance, Outsourcing, Leadership, Resource Management, Change Management, Business Process..., Telephony, Analysis, Training, CTI, CRM, Disaster Recovery, Quality Assurance, Recruiting, Customer Service, Customer Experience
Education
St. Mary's University 1989 — 2005
University of Virginia, Darden Executive program
Robert E Lee High School
Wells Fargo July 2013 - April 2015
UnitedHealth Group August 2007 - October 2012
NICE Systems March 2007 - May 2007
USAA April 2005 - September 2006
USAA March 2003 - April 2005
Travelocity and Sabre September 2002 - March 2003
USAA May 1999 - March 2002
Skills
IEX Totalview, Avaya Systems, Workforce Management..., Call Center..., Multi-Site Operations, Multi-Skilled, Forecasting, Call Center, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Office 2007, Capacity Planning, Bilingual, Spanish-English, Avaya, Workforce Management, Contact Centers, Call Centers, Aspect Workforce System, IVR Management, Project Planning, Scheduling, Management, Business Analysis, Team Leadership, ACD, Coaching, Strategic Planning, IVR, Workforce Planning, Operations Management, Performance Management, Sales, Insurance, Outsourcing, Leadership, Resource Management, Change Management, Business Process..., Telephony, Analysis, Training, CTI, CRM, Disaster Recovery, Quality Assurance, Recruiting, Customer Service, Customer Experience
Education
St. Mary's University 1989 — 2005
University of Virginia, Darden Executive program
Robert E Lee High School
Jared Faison Jared Faison's USAA Experience July 2013 - November 2014
Job EVP, Head of Sales & Service at Thrivent Federal Credit Union
Industry Financial Services
Experience
Thrivent Federal Credit Union December 2014 - Present
USAA July 2013 - November 2014
USAA May 2012 - July 2013
USAA September 2010 - May 2012
USAA September 2009 - September 2010
USAA February 2007 - October 2009
Accredited Home Lenders January 2006 - February 2007
Booz Allen Hamilton 2005 - 2006
USAF May 2000 - October 2005
Skills
Program Management, Banking, Contract Management, Customer Relations, Call Center, Process Improvement, Operations Management, Problem Solving, Process Engineering, Business Management, Customer Service, Management, Business Development, Product Management, Training, Mortgage Lending, Six Sigma, Credit, Cross-functional Team..., Business Analysis, Business Process..., Vendor Management, Loans, Sales, Call Centers, New Business Development, Military, Business Process, Strategic Planning, Analytics, Integration, Project Management, Strategy, Risk Management, Leadership, Team Building, Change Management, Budgets, Team Leadership, Financial Analysis, Financial Services, Forecasting, CRM, Relationship Management
Education
Executive Banking School - Consumer Bankers Association
St. Mary's University
M.S., Engineering Systems Management, Distinguished Graduate
United States Air Force Academy
B.S., Graduated with Honors
Thrivent Federal Credit Union December 2014 - Present
USAA July 2013 - November 2014
USAA May 2012 - July 2013
USAA September 2010 - May 2012
USAA September 2009 - September 2010
USAA February 2007 - October 2009
Accredited Home Lenders January 2006 - February 2007
Booz Allen Hamilton 2005 - 2006
USAF May 2000 - October 2005
Skills
Program Management, Banking, Contract Management, Customer Relations, Call Center, Process Improvement, Operations Management, Problem Solving, Process Engineering, Business Management, Customer Service, Management, Business Development, Product Management, Training, Mortgage Lending, Six Sigma, Credit, Cross-functional Team..., Business Analysis, Business Process..., Vendor Management, Loans, Sales, Call Centers, New Business Development, Military, Business Process, Strategic Planning, Analytics, Integration, Project Management, Strategy, Risk Management, Leadership, Team Building, Change Management, Budgets, Team Leadership, Financial Analysis, Financial Services, Forecasting, CRM, Relationship Management
Education
Executive Banking School - Consumer Bankers Association
St. Mary's University
M.S., Engineering Systems Management, Distinguished Graduate
United States Air Force Academy
B.S., Graduated with Honors
Gary Wrenn Gary Wrenn's USAA Experience March 2012 - May 2015
Job Owner / Videographer/ DVD Author / Photographer at CG Vision Productions, LLC
Industry Restaurants
Experience
County Line Incorporated May 2009 - Present
CG Vision Productions, LLC October 2006 - Present
USAA March 2012 - May 2015
Maria Maria Holdings May 2008 - June 2009
Disney Parks & Resorts June 2004 - December 2004
Skills
Marketing, Leadership, Customer Service, Editing, Videography, Documentaries, Event Planning, Corporate Events, Time Management
Education
Colorado Film School 2006 — 2007
St. Mary's University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
County Line Incorporated May 2009 - Present
CG Vision Productions, LLC October 2006 - Present
USAA March 2012 - May 2015
Maria Maria Holdings May 2008 - June 2009
Disney Parks & Resorts June 2004 - December 2004
Skills
Marketing, Leadership, Customer Service, Editing, Videography, Documentaries, Event Planning, Corporate Events, Time Management
Education
Colorado Film School 2006 — 2007
St. Mary's University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Gregg Edson's USAA Experience September 2012 - Present
Job Bank Underwriter at USAA
Industry Financial Services
Experience
USAA September 2012 - Present
USAA December 2008 - September 2012
USAA April 2007 - December 2008
Skills
Credit Risk, Risk Management, Credit, Credit Cards, Financial Services, Loans, Finance
Education
The College for Financial Planning 2011 — 2012
CRPC, Chartered Retirement Planning Counselor
St. Mary's University 2001 — 2005
Bachelor of Business Administration (BBA), Corporate Finance, Financial Services, and Risk Management
Universit of the Incarnate Word
Currently pursuing a Master of Science - Organizational Development and Leadership, Organizational Leadership
USAA September 2012 - Present
USAA December 2008 - September 2012
USAA April 2007 - December 2008
Skills
Credit Risk, Risk Management, Credit, Credit Cards, Financial Services, Loans, Finance
Education
The College for Financial Planning 2011 — 2012
CRPC, Chartered Retirement Planning Counselor
St. Mary's University 2001 — 2005
Bachelor of Business Administration (BBA), Corporate Finance, Financial Services, and Risk Management
Universit of the Incarnate Word
Currently pursuing a Master of Science - Organizational Development and Leadership, Organizational Leadership
Jason Avalos Jason Avalos's USAA Experience February 2013 - Present
Job Operational Performance Analyst at USAA
Industry Financial Services
Experience
USAA February 2013 - Present
USAA May 2011 - February 2013
USAA December 2009 - May 2011
USAA March 2006 - December 2009
Skills
Strategic Financial..., CRM, Wealth Management, Financial Services, Finance, Business Process, Call Centers, Coaching, Wealth, SharePoint, Financial Analysis, Analysis, Customer Service, Leadership, Risk Management, Management, Financial Planning
Education
St. Mary's University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at San Antonio 2004 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
USAA February 2013 - Present
USAA May 2011 - February 2013
USAA December 2009 - May 2011
USAA March 2006 - December 2009
Skills
Strategic Financial..., CRM, Wealth Management, Financial Services, Finance, Business Process, Call Centers, Coaching, Wealth, SharePoint, Financial Analysis, Analysis, Customer Service, Leadership, Risk Management, Management, Financial Planning
Education
St. Mary's University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at San Antonio 2004 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Floyd Kessler's USAA Experience August 2015 - Present
Job Executive Director Business Control Management Bank at United Services Automobile Association
Industry Human Resources
Experience
USAA August 2015 - Present
USAA March 2012 - Present
United Services Automobile Association December 2010 - March 2012
USAA February 2006 - August 2011
US Navy May 1999 - May 2003
Skills
Operational Risk..., Enterprise Risk..., Risk Management, Financial Risk, Finance, Financial Analysis, Financial Services, Governance, Business Analysis, Change Management, Financial Modeling, Leadership
Education
St. Mary's University 2012 — 2014
Bill Greehey School of Business (MBA), Bus. Administration and Mgmt / Ethics
Texas State University-San Marcos 2003 — 2005
McCoy College of Business Administration, Finance
USAA August 2015 - Present
USAA March 2012 - Present
United Services Automobile Association December 2010 - March 2012
USAA February 2006 - August 2011
US Navy May 1999 - May 2003
Skills
Operational Risk..., Enterprise Risk..., Risk Management, Financial Risk, Finance, Financial Analysis, Financial Services, Governance, Business Analysis, Change Management, Financial Modeling, Leadership
Education
St. Mary's University 2012 — 2014
Bill Greehey School of Business (MBA), Bus. Administration and Mgmt / Ethics
Texas State University-San Marcos 2003 — 2005
McCoy College of Business Administration, Finance
Gembler William Gembler William's USAA Experience October 2003 - Present
Job Sr. Construction Project Analyst at USAA
Industry Insurance
Experience
USAA October 2003 - Present
Funds Administration Disbursements, Inc. January 1990 - December 1995
Texian Development Company January 1982 - December 1985
Skills
Customer Service, English, Windows, Research, Teaching, Photoshop, Public Speaking, HTML
Education
St. Mary's University 1972 — 1974
Bachelor of Business Administration (B.B.A.), Accounting
USAA October 2003 - Present
Funds Administration Disbursements, Inc. January 1990 - December 1995
Texian Development Company January 1982 - December 1985
Skills
Customer Service, English, Windows, Research, Teaching, Photoshop, Public Speaking, HTML
Education
St. Mary's University 1972 — 1974
Bachelor of Business Administration (B.B.A.), Accounting
Devon Barlow Devon Barlow's USAA Experience June 2015 - Present
Job Software Developer At USAA
Industry Construction
Experience
USAA June 2015 - Present
ACE Quality Construction Services, Inc. April 2008 - Present
USAA June 2012 - August 2012
United States Air Force February 2004 - February 2008
Skills
Database Administration, Java, Visual C++, Database Design, Microsoft Office, Web Design, CSS3, HTML 5, Graphic Design
Education
St. Mary's University 2010 — 2015
Bachelor's degree, Computer Science
St. Mary's University 2010 — 2014
Bachelor of Science, Computer Science
USAA June 2015 - Present
ACE Quality Construction Services, Inc. April 2008 - Present
USAA June 2012 - August 2012
United States Air Force February 2004 - February 2008
Skills
Database Administration, Java, Visual C++, Database Design, Microsoft Office, Web Design, CSS3, HTML 5, Graphic Design
Education
St. Mary's University 2010 — 2015
Bachelor's degree, Computer Science
St. Mary's University 2010 — 2014
Bachelor of Science, Computer Science
Emilio Salazar's USAA Experience August 2015 - Present
Job Risk Analyst at USAA
Industry Financial Services
Experience
USAA August 2015 - Present
JPMorgan Chase February 2014 - Present
JPMorgan Chase January 2013 - February 2014
Northwestern Mutual May 2012 - January 2013
Denton, Navarro, Rocha & Bernal July 2009 - December 2012
Education
St. Mary's University 2008 — 2012
Corporate Finance
USAA August 2015 - Present
JPMorgan Chase February 2014 - Present
JPMorgan Chase January 2013 - February 2014
Northwestern Mutual May 2012 - January 2013
Denton, Navarro, Rocha & Bernal July 2009 - December 2012
Education
St. Mary's University 2008 — 2012
Corporate Finance
Corinne Vela-Zapata Corinne Vela-Zapata's USAA Experience July 2012 - Present
Job Product Management Director at USAA
Industry Financial Services
Experience
USAA July 2012 - Present
USAA 2009 - 2012
USAA 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
St. Mary's University
Bachelor of Business Administration (BBA), Finance, General
USAA July 2012 - Present
USAA 2009 - 2012
USAA 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
St. Mary's University
Bachelor of Business Administration (BBA), Finance, General
David Terris, CIPM David Terris, CIPM's USAA Experience 1993 - 2005
Job Managing Director at ACA Performance Services, LLC
Industry Investment Management
Experience
ACA Performance Services, LLC December 2013 - Present
Vincent Performance Services LLC November 2007 - December 2013
Northwest Corporate FCU March 2006 - November 2007
USAA 1993 - 2005
Education
St. Mary's University 1998 — 2000
MBA, Finance
The University of Texas at San Antonio 1988 — 1991
BBA, Accounting
ACA Performance Services, LLC December 2013 - Present
Vincent Performance Services LLC November 2007 - December 2013
Northwest Corporate FCU March 2006 - November 2007
USAA 1993 - 2005
Education
St. Mary's University 1998 — 2000
MBA, Finance
The University of Texas at San Antonio 1988 — 1991
BBA, Accounting
Demetrius Donseroux Demetrius Donseroux's USAA Experience November 2007 - Present
Job Financial Services Director at USAA
Industry Financial Services
Experience
Oak Hills Counseling Center October 2009 - Present
USAA November 2007 - Present
United Services Automobile Association 1990 - Present
USAA 1990 - 2014
Skills
Insurance, General Insurance, Compliance, Underwriting, Customer Service, Customer Relations, Property & Casualty..., Risk Management
Education
St. Mary's University 2009 — 2013
Doctor of Philosophy (Ph.D.), Mental Health Counseling/Counselor
St. Mary's University 2007 — 2009
MS, Community Counseling
University of the Incarnate Word 1995 — 1997
MBA, Finance
Oak Hills Counseling Center October 2009 - Present
USAA November 2007 - Present
United Services Automobile Association 1990 - Present
USAA 1990 - 2014
Skills
Insurance, General Insurance, Compliance, Underwriting, Customer Service, Customer Relations, Property & Casualty..., Risk Management
Education
St. Mary's University 2009 — 2013
Doctor of Philosophy (Ph.D.), Mental Health Counseling/Counselor
St. Mary's University 2007 — 2009
MS, Community Counseling
University of the Incarnate Word 1995 — 1997
MBA, Finance
Jacob Valenzuela Jacob Valenzuela's USAA Experience Executive DirectorNetwork for Young ArtistsJune 2012 - Present
Job Director of Contact Center Solutions at USAA
Industry Insurance
Experience
USAA Executive DirectorNetwork for Young ArtistsJune 2012 - Present
Private Consultant June 2012 - Present
USAA November 1994 - April 2011
Education
St. Mary's University 1992 — 1997
BA
USAA Executive DirectorNetwork for Young ArtistsJune 2012 - Present
Private Consultant June 2012 - Present
USAA November 1994 - April 2011
Education
St. Mary's University 1992 — 1997
BA
Jessica Will Jessica Will's USAA Experience January 2010 - Present
Job Assistant Vice President, Financial Services Group at USAA
Industry Financial Services
Experience
USAA January 2010 - Present
USAA 2007 - January 2010
USAA June 2004 - June 2007
USAA 2003 - 2004
USAA 1992 - 1994
Education
St. Mary's University 1997 — 1999
MBA, Finance
The University of Texas at San Antonio 1984 — 1987
BBA, Accounting
USAA January 2010 - Present
USAA 2007 - January 2010
USAA June 2004 - June 2007
USAA 2003 - 2004
USAA 1992 - 1994
Education
St. Mary's University 1997 — 1999
MBA, Finance
The University of Texas at San Antonio 1984 — 1987
BBA, Accounting
Jessica Mobley Jessica Mobley's USAA Experience September 2014 - Present
Job Vice President Business Risk Executive at USAA
Industry Financial Services
Experience
USAA September 2014 - Present
USAA November 2011 - September 2014
USAA June 2008 - July 2012
USAA Investment Management Company March 1994 - June 2008
Skills
Financial Planning, Investments, Accounting, Series 7, Process Engineering, Strategic Planning, Call Center, Strategic Financial..., Finance, Business Analysis, Call Centers, Analysis, Strategy, Insurance, Risk Management, Leadership, Process Improvement, Change Management, Management, Business Process...
Education
St. Mary's University 1997 — 1999
MBA, Finance
The University of Texas at San Antonio 1983 — 1987
BBA, Accounting
USAA September 2014 - Present
USAA November 2011 - September 2014
USAA June 2008 - July 2012
USAA Investment Management Company March 1994 - June 2008
Skills
Financial Planning, Investments, Accounting, Series 7, Process Engineering, Strategic Planning, Call Center, Strategic Financial..., Finance, Business Analysis, Call Centers, Analysis, Strategy, Insurance, Risk Management, Leadership, Process Improvement, Change Management, Management, Business Process...
Education
St. Mary's University 1997 — 1999
MBA, Finance
The University of Texas at San Antonio 1983 — 1987
BBA, Accounting
Dan Gibbens Dan Gibbens's USAA Experience 1982 - 1994
Job President / CEO at Records Consultants, Inc.
Industry Management Consulting
Experience
Records Consultants, Inc. April 2011 - Present
The Scooter Store June 2001 - June 2011
The Scooter Store 2001 - 2010
Bank One 1995 - 1996
USAA 1982 - 1994
Skills
Direct Marketing, Direct Mail, Insurance, P&L Management, Strategy Development, Lead Generation, Media Buying, Strategic Planning, Sales Management, New Business Development, Segmentation, Call Center, Marketing Strategy, Marketing Management, Email Marketing, Online Marketing, Market Research, Marketing Communications, Public Relations, Business Strategy, Advertising, Strategy, Sales Process, Analytics, Interactive Marketing, Leadership, Budgets, Sales, Marketing Research, Management, Cross-functional Team..., Online Advertising, Sales Operations, Marketing, Integrated Marketing, Digital Marketing, Product Management, Call Centers, Creative Direction, Competitive Analysis, Executive Management
Education
St. Mary's University 1984 — 1986
Graduate Studies, Business Administration and Management, General
Texas State University-San Marcos 1978 — 1982
Bachelor of Applied Science (BASc), Computer Science
Records Consultants, Inc. April 2011 - Present
The Scooter Store June 2001 - June 2011
The Scooter Store 2001 - 2010
Bank One 1995 - 1996
USAA 1982 - 1994
Skills
Direct Marketing, Direct Mail, Insurance, P&L Management, Strategy Development, Lead Generation, Media Buying, Strategic Planning, Sales Management, New Business Development, Segmentation, Call Center, Marketing Strategy, Marketing Management, Email Marketing, Online Marketing, Market Research, Marketing Communications, Public Relations, Business Strategy, Advertising, Strategy, Sales Process, Analytics, Interactive Marketing, Leadership, Budgets, Sales, Marketing Research, Management, Cross-functional Team..., Online Advertising, Sales Operations, Marketing, Integrated Marketing, Digital Marketing, Product Management, Call Centers, Creative Direction, Competitive Analysis, Executive Management
Education
St. Mary's University 1984 — 1986
Graduate Studies, Business Administration and Management, General
Texas State University-San Marcos 1978 — 1982
Bachelor of Applied Science (BASc), Computer Science
Joe Baumgartner's USAA Experience 2001 - 2007
Job AVP Business Technology
Industry Financial Services
Experience
SWBC May 2013 - August 2015
SWBC June 2007 - May 2013
USAA 2001 - 2007
USAA 1984 - 2001
Skills
PMP, Team Building, Program Management, Strategic Planning, Process Improvement, Vendor Management, Process Engineering, Change Management, Mentoring, Business Intelligence, Operations Management, Budgeting, Testing, Customer Relations, Problem Solving, Organizational..., IT Management, Planning, Coaching, Business Management, Contract Negotiation, Insurance, Access, Six Sigma, Business Strategy, Customer Service, Requirements Analysis, Security, Risk Management, Compliance, Business Analysis, Process Development, Excel, Call Center, Project Planning, Administration, Data Analysis, Software Development, PMO, Business Process..., SDLC, Team Leadership, Project Portfolio..., Resource Management, ITIL, Business Process, Cross-functional Team..., Integration, IT Operations, Software Project...
Education
St. Mary's University 1978 — 1980
MS, System's Management
United States Air Force Academy 1973 — 1977
BS, Organizational Behavior
SWBC May 2013 - August 2015
SWBC June 2007 - May 2013
USAA 2001 - 2007
USAA 1984 - 2001
Skills
PMP, Team Building, Program Management, Strategic Planning, Process Improvement, Vendor Management, Process Engineering, Change Management, Mentoring, Business Intelligence, Operations Management, Budgeting, Testing, Customer Relations, Problem Solving, Organizational..., IT Management, Planning, Coaching, Business Management, Contract Negotiation, Insurance, Access, Six Sigma, Business Strategy, Customer Service, Requirements Analysis, Security, Risk Management, Compliance, Business Analysis, Process Development, Excel, Call Center, Project Planning, Administration, Data Analysis, Software Development, PMO, Business Process..., SDLC, Team Leadership, Project Portfolio..., Resource Management, ITIL, Business Process, Cross-functional Team..., Integration, IT Operations, Software Project...
Education
St. Mary's University 1978 — 1980
MS, System's Management
United States Air Force Academy 1973 — 1977
BS, Organizational Behavior
Gallardo Gloria Gallardo Gloria's USAA Experience October 2014 - Present
Job Sr. Communications Partner at USAA
Industry Financial Services
Experience
USAA October 2014 - Present
Texas A&M University-Corpus Christi September 2011 - October 2014
Communications Corp of America June 2006 - September 2011
KETK August 2005 - September 2011
MySA.com August 2004 - August 2005
El Paso Times 2004 - 2004
Skills
Crisis Communications, Copy Editing, Media Relations, News Writing, Social Media, Editing, Journalism, Public Relations, Press Releases, Research, Public Speaking, Broadcast, Social Networking, Facebook, Strategic Communications
Education
St. Mary's University 2001 — 2005
Bachelor of the Arts, English/Communications
Business Careers High School 1997 — 2001
USAA October 2014 - Present
Texas A&M University-Corpus Christi September 2011 - October 2014
Communications Corp of America June 2006 - September 2011
KETK August 2005 - September 2011
MySA.com August 2004 - August 2005
El Paso Times 2004 - 2004
Skills
Crisis Communications, Copy Editing, Media Relations, News Writing, Social Media, Editing, Journalism, Public Relations, Press Releases, Research, Public Speaking, Broadcast, Social Networking, Facebook, Strategic Communications
Education
St. Mary's University 2001 — 2005
Bachelor of the Arts, English/Communications
Business Careers High School 1997 — 2001
Corise Morrison Corise Morrison's USAA Experience 1999 - Present
Job Executive Director at USAA
Industry Financial Services
Experience
USAA 1999 - Present
USAA 1982 - 1999
Skills
Insurance, Strategic Planning, Risk Management, Property & Casualty..., Underwriting, Process Improvement, Program Management, Team Building, National Flood..., State Auto & Property...
Education
St. Mary's University 1988 — 1992
MBA, Marketing
Southwest Texas State University 1979 — 1982
BBA, Management
USAA 1999 - Present
USAA 1982 - 1999
Skills
Insurance, Strategic Planning, Risk Management, Property & Casualty..., Underwriting, Process Improvement, Program Management, Team Building, National Flood..., State Auto & Property...
Education
St. Mary's University 1988 — 1992
MBA, Marketing
Southwest Texas State University 1979 — 1982
BBA, Management
Delia Carrizales Delia Carrizales's USAA Experience April 1990 - Present
Job USAA
Industry Insurance
Experience
USAA April 1990 - Present
US Immigration & Naturalization Service May 1986 - September 1989
Skills
Strategic Planning, Team Building, Process Improvement, Leadership, Team Leadership, Management, Program Management, Customer Service, Microsoft Excel, Microsoft Office
Education
St. Mary's University
BBA, Information Systems Management
St. Mary's University
Bachelor's degree, Management Information Systems, General
USAA April 1990 - Present
US Immigration & Naturalization Service May 1986 - September 1989
Skills
Strategic Planning, Team Building, Process Improvement, Leadership, Team Leadership, Management, Program Management, Customer Service, Microsoft Excel, Microsoft Office
Education
St. Mary's University
BBA, Information Systems Management
St. Mary's University
Bachelor's degree, Management Information Systems, General
Jeannette Leal's USAA Experience May 2013 - Present
Job Director of Strategy Management at USAA
Industry Insurance
Experience
USAA May 2013 - Present
Skills
Process Improvement, Business Process..., Business Architecture, Business Process, Project Portfolio..., Business Analysis, Change Management, Leadership, Process Engineering, Six Sigma, Strategic Planning, Requirements Gathering
Education
St. Mary's University 1988 — 1992
Bachelor of Arts, Psychology
USAA May 2013 - Present
Skills
Process Improvement, Business Process..., Business Architecture, Business Process, Project Portfolio..., Business Analysis, Change Management, Leadership, Process Engineering, Six Sigma, Strategic Planning, Requirements Gathering
Education
St. Mary's University 1988 — 1992
Bachelor of Arts, Psychology
David De Los Santos's USAA Experience February 1997 - Present
Job IT Technical Manager at USAA
Industry Information Technology and Services
Experience
USAA February 1997 - Present
Skills
J2EE, Web Services, Java Enterprise Edition, DB2, Websphere, Java, SOA, JSP, Oracle, Agile Methodologies, SDLC, XML, JavaScript, Databases, Eclipse, Enterprise Architecture, Hibernate, Integration, Requirements Analysis, Requirements Gathering, SQL, Software Design, Software Development, Spring
Education
St. Mary's University 1991 — 1997
Bachelor of Arts, Computer Information Systems
USAA February 1997 - Present
Skills
J2EE, Web Services, Java Enterprise Edition, DB2, Websphere, Java, SOA, JSP, Oracle, Agile Methodologies, SDLC, XML, JavaScript, Databases, Eclipse, Enterprise Architecture, Hibernate, Integration, Requirements Analysis, Requirements Gathering, SQL, Software Design, Software Development, Spring
Education
St. Mary's University 1991 — 1997
Bachelor of Arts, Computer Information Systems
Joe Burkett's USAA Experience August 1999 - December 2000
Job Delivery Executive at Acxiom
Industry Information Technology and Services
Experience
Acxiom April 2010 - Present
Acxiom December 2000 - March 2010
Acxiom December 2000 - May 2009
United States Army Reserve June 1983 - October 2005
USAA August 1999 - December 2000
US Air Force January 1990 - September 1999
Skills
Analytics, Program Management, Business Intelligence, Data Warehousing, Vendor Management, CRM, SQL, Business Analysis, Database Marketing, Requirements Analysis, Leadership, Strategic Planning, Visio, Databases, Management, IT Strategy, SDLC
Education
St. Mary's University 1997 — 2000
MS, Software Engineering
University of Oklahoma 1984 — 1990
BS, Industrial Engineering
Acxiom April 2010 - Present
Acxiom December 2000 - March 2010
Acxiom December 2000 - May 2009
United States Army Reserve June 1983 - October 2005
USAA August 1999 - December 2000
US Air Force January 1990 - September 1999
Skills
Analytics, Program Management, Business Intelligence, Data Warehousing, Vendor Management, CRM, SQL, Business Analysis, Database Marketing, Requirements Analysis, Leadership, Strategic Planning, Visio, Databases, Management, IT Strategy, SDLC
Education
St. Mary's University 1997 — 2000
MS, Software Engineering
University of Oklahoma 1984 — 1990
BS, Industrial Engineering
Carolyn Knopf's USAA Experience November 2013 - Present
Job Executive Operational Planning Director, USAA, RR®, CPM®,
Industry Insurance
Experience
Office of the Chief Underwriter, USAA Property & Casualty March 2015 - Present
USAA November 2013 - Present
USAA July 2010 - Present
USAA August 2009 - June 2012
USAA June 2008 - October 2009
USAA May 2006 - May 2008
USAA June 2003 - December 2005
USAA January 2002 - March 2005
USAA 1997 - 2000
Skills
Analytics, Financial Services, Product Management, Customer Acquisition, Segmentation, Strategic Planning, Direct Marketing, Management, E-commerce, CRM, Customer Experience, Leadership, Multi-channel Marketing, Cross-functional Team..., Strategy, Marketing Strategy, Account Management, Product Launch, Strategic Partnerships, Executive Management, Enterprise Software, Marketing, Competitive Analysis, Pricing, Product Marketing, Training
Education
St. Mary's University 1997 — 2000
MBA, Finance
Texas A&M University 1990 — 1994
Dual Major - Bachelor of Sciences in Journalism and Marketing, Investigative journalism, Battalion photographer/writer, marketing and consumer behavior
Stephen F. Austin State University 1989 — 1991
Accounting
Office of the Chief Underwriter, USAA Property & Casualty March 2015 - Present
USAA November 2013 - Present
USAA July 2010 - Present
USAA August 2009 - June 2012
USAA June 2008 - October 2009
USAA May 2006 - May 2008
USAA June 2003 - December 2005
USAA January 2002 - March 2005
USAA 1997 - 2000
Skills
Analytics, Financial Services, Product Management, Customer Acquisition, Segmentation, Strategic Planning, Direct Marketing, Management, E-commerce, CRM, Customer Experience, Leadership, Multi-channel Marketing, Cross-functional Team..., Strategy, Marketing Strategy, Account Management, Product Launch, Strategic Partnerships, Executive Management, Enterprise Software, Marketing, Competitive Analysis, Pricing, Product Marketing, Training
Education
St. Mary's University 1997 — 2000
MBA, Finance
Texas A&M University 1990 — 1994
Dual Major - Bachelor of Sciences in Journalism and Marketing, Investigative journalism, Battalion photographer/writer, marketing and consumer behavior
Stephen F. Austin State University 1989 — 1991
Accounting
Christopher Viltz's USAA Experience March 1993 - March 2006
Job Call Center Trainer
Industry Banking
Experience
Frost Bank December 2009 - Present
Keller Williams Realty January 2006 - January 2011
USAA March 1993 - March 2006
Mervyns March 1990 - March 1993
St. Mary's University August 1985 - May 1989
Skills
Real Estate, Investments, Loans, Mortgage Lending, Insurance, Customer Service, Sales, Investment Properties, Marketing, Financial Analysis, First Time Home Buyers, Commercial Real Estate, Strategic Planning, Leadership, Training, Finance, Small Business, Time Management, Selling, Residential Homes
Education
University of the Incarnate Word 1998 — 2001
MAA, Organizational Development
St. Mary's University 1985 — 1989
BBA, Marketing, minor Business Administration
Frost Bank December 2009 - Present
Keller Williams Realty January 2006 - January 2011
USAA March 1993 - March 2006
Mervyns March 1990 - March 1993
St. Mary's University August 1985 - May 1989
Skills
Real Estate, Investments, Loans, Mortgage Lending, Insurance, Customer Service, Sales, Investment Properties, Marketing, Financial Analysis, First Time Home Buyers, Commercial Real Estate, Strategic Planning, Leadership, Training, Finance, Small Business, Time Management, Selling, Residential Homes
Education
University of the Incarnate Word 1998 — 2001
MAA, Organizational Development
St. Mary's University 1985 — 1989
BBA, Marketing, minor Business Administration
Flor Olivares's USAA Experience October 2010 - Present
Job Executive Associate at USAA
Industry Food & Beverages
Experience
USAA October 2010 - Present
Skills
Customer Service, Management, Strategic Planning, Sales, Marketing Strategy, Marketing, New Business Development, Sales Management
Education
St. Mary's University
Bachelor's degree, Business Administration and Management, General
USAA October 2010 - Present
Skills
Customer Service, Management, Strategic Planning, Sales, Marketing Strategy, Marketing, New Business Development, Sales Management
Education
St. Mary's University
Bachelor's degree, Business Administration and Management, General
Charles Littleton's USAA Experience October 2009 - Present
Job Senior Contract Administrator at USAA
Industry Information Technology and Services
Experience
USAA October 2009 - Present
USAA June 2005 - October 2009
USAA September 1991 - June 2005
Skills
Supply Chain Management, Innovation, Collaboration, Supplier Risk Management, Development of Strategy, Compliance Testing, Operations Management, Team Leadership, Cross-functional Team..., Project Coordination, Process Improvement, Vendor Management, Contract Management, Contract Negotiation, Strategic Planning, Financial Analysis, Strategic Sourcing, SharePoint, Leadership, Procurement, Program Management, Risk Management, Change Management
Education
St. Mary's University 2003 — 2008
MS, Computer Information Systems
University of the Incarnate Word 1999 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
USAA October 2009 - Present
USAA June 2005 - October 2009
USAA September 1991 - June 2005
Skills
Supply Chain Management, Innovation, Collaboration, Supplier Risk Management, Development of Strategy, Compliance Testing, Operations Management, Team Leadership, Cross-functional Team..., Project Coordination, Process Improvement, Vendor Management, Contract Management, Contract Negotiation, Strategic Planning, Financial Analysis, Strategic Sourcing, SharePoint, Leadership, Procurement, Program Management, Risk Management, Change Management
Education
St. Mary's University 2003 — 2008
MS, Computer Information Systems
University of the Incarnate Word 1999 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
Greg Schwartz's USAA Experience January 1983 - Present
Job CIO SENIOR VICE PRESIDENT at USAA
Industry Financial Services
Experience
USAA January 1983 - Present
Skills
Business Process..., Business Analysis, Business Intelligence, Disaster Recovery, Change Management, Executive Management, Risk Management, PMO, Financial Services, Call Centers, Banking, Strategic Planning, Project Management, IT Strategy, IT Management, IT Operations Management, IT Infrastructure..., IT Investment Management, IT Leadership, IT Procurement, IT Project & Program..., ITIL Process..., IT Project Lifecycle, Strategic Leadership, Cross-functional Team..., Business Strategy
Education
St. Mary's University 1986 — 1989
MBA, Finance
Texas State University 1979 — 1982
BBA, Management Information Systems
USAA January 1983 - Present
Skills
Business Process..., Business Analysis, Business Intelligence, Disaster Recovery, Change Management, Executive Management, Risk Management, PMO, Financial Services, Call Centers, Banking, Strategic Planning, Project Management, IT Strategy, IT Management, IT Operations Management, IT Infrastructure..., IT Investment Management, IT Leadership, IT Procurement, IT Project & Program..., ITIL Process..., IT Project Lifecycle, Strategic Leadership, Cross-functional Team..., Business Strategy
Education
St. Mary's University 1986 — 1989
MBA, Finance
Texas State University 1979 — 1982
BBA, Management Information Systems
Cynthia Redhead-Barajas's USAA Experience January 2015 - Present
Job Sr Process Engineer at USAA
Industry Mechanical or Industrial Engineering
Experience
USAA January 2015 - Present
Johnson Controls September 2011 - December 2014
Johnson Controls June 2006 - September 2011
Skills
Systems Engineering, Engineering, FMEA, HVAC, Mechanical Engineering, Lean Manufacturing, Manufacturing, Six Sigma, Continuous Improvement, Manufacturing..., Kaizen, 5S, Root Cause Analysis, DFMEA, Labview, Testing, Process Engineering, Engineering Management, Value Stream Mapping, Project Management, DMAIC, Customer Service, Black Belt
Education
St. Mary's University 2008 — 2010
Master's Degree, Engineering Systems Management
St. Mary's University 2002 — 2006
Bachelor's Degree, Industrial Engineering
USAA January 2015 - Present
Johnson Controls September 2011 - December 2014
Johnson Controls June 2006 - September 2011
Skills
Systems Engineering, Engineering, FMEA, HVAC, Mechanical Engineering, Lean Manufacturing, Manufacturing, Six Sigma, Continuous Improvement, Manufacturing..., Kaizen, 5S, Root Cause Analysis, DFMEA, Labview, Testing, Process Engineering, Engineering Management, Value Stream Mapping, Project Management, DMAIC, Customer Service, Black Belt
Education
St. Mary's University 2008 — 2010
Master's Degree, Engineering Systems Management
St. Mary's University 2002 — 2006
Bachelor's Degree, Industrial Engineering
Forrest James's USAA Experience December 1997 - March 2000
Job Owner, Veteran Business Consulting, LLC dba Expense Reduction Analysts, Inc.
Industry Management Consulting
Experience
Expense Reduction Analysts October 2005 - Present
Veteran Business Consulting, LLC September 2005 - Present
United States Air Force June 1992 - Present
BestTransport, Inc. March 2000 - August 2005
USAA December 1997 - March 2000
Skills
Strategic Consulting, Defense, Strategic Planning, Management Consulting, Cross-functional Team..., Analysis, Leadership Development, Organizational..., Strategic Leadership, Executive Management, Business Strategy, Program Management, IT Management, Process Improvement, Strategy, Government Procurement, Proposal Writing, Operations Management, Logistics Management, Business Process..., Operational Excellence, DoD, Leadership, Competitive Analysis, Professional Services, Consulting, Air Force, Start-ups, Logistics, Performance Improvement, Engineering Management, Team Building, Business Development, Cost Benefit, Government Contracting, Security Clearance, Change Management
Education
St. Mary's University 1992 — 1994
MBA, Finance
St. Mary's University 1990 — 1992
Master of Science, Computer Information Systems
United States Air Force Academy 1984 — 1988
Bachelor of Science
Expense Reduction Analysts October 2005 - Present
Veteran Business Consulting, LLC September 2005 - Present
United States Air Force June 1992 - Present
BestTransport, Inc. March 2000 - August 2005
USAA December 1997 - March 2000
Skills
Strategic Consulting, Defense, Strategic Planning, Management Consulting, Cross-functional Team..., Analysis, Leadership Development, Organizational..., Strategic Leadership, Executive Management, Business Strategy, Program Management, IT Management, Process Improvement, Strategy, Government Procurement, Proposal Writing, Operations Management, Logistics Management, Business Process..., Operational Excellence, DoD, Leadership, Competitive Analysis, Professional Services, Consulting, Air Force, Start-ups, Logistics, Performance Improvement, Engineering Management, Team Building, Business Development, Cost Benefit, Government Contracting, Security Clearance, Change Management
Education
St. Mary's University 1992 — 1994
MBA, Finance
St. Mary's University 1990 — 1992
Master of Science, Computer Information Systems
United States Air Force Academy 1984 — 1988
Bachelor of Science
David Terris's USAA Experience 1993 - 2006
Job Managing Director at ACA Performance Services
Industry Accounting
Experience
ACA Performance Services (Vincent Performance Services LLC merged with ACA Performance Services) November 2007 - Present
Northwest Corporate Federal Credit Union March 2006 - November 2007
USAA 1993 - 2006
Education
St. Mary's University
Master of Business Administration (M.B.A.), Finance
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Accounting
ACA Performance Services (Vincent Performance Services LLC merged with ACA Performance Services) November 2007 - Present
Northwest Corporate Federal Credit Union March 2006 - November 2007
USAA 1993 - 2006
Education
St. Mary's University
Master of Business Administration (M.B.A.), Finance
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Accounting
Isis Guillen-Jimenez's USAA Experience August 2010 - Present
Job Diversity Advisor at USAA
Industry Financial Services
Experience
USAA August 2010 - Present
Valero Energy Corporation July 2008 - November 2010
Valero Energy Corporation June 2003 - July 2008
Padgett, Stratemann & Co May 2000 - March 2003
Padgett, Stratemann & Co January 1998 - May 2000
Skills
Employee Relations, Diversity & Inclusion, Human Resources, Data Analysis, Training, Recruiting, Performance Management, Onboarding, Organizational...
Education
St. Mary's University
B.B.A, Management Information Systems and HR Management
Wayland Baptist University
Master of Arts, Management
USAA August 2010 - Present
Valero Energy Corporation July 2008 - November 2010
Valero Energy Corporation June 2003 - July 2008
Padgett, Stratemann & Co May 2000 - March 2003
Padgett, Stratemann & Co January 1998 - May 2000
Skills
Employee Relations, Diversity & Inclusion, Human Resources, Data Analysis, Training, Recruiting, Performance Management, Onboarding, Organizational...
Education
St. Mary's University
B.B.A, Management Information Systems and HR Management
Wayland Baptist University
Master of Arts, Management
Ed Arguello's USAA Experience Claims RepresentativeAllstateMay 1986 - May 1997
Job Service Manager at USAA
Industry Insurance
Experience
USAA Claims RepresentativeAllstateMay 1986 - May 1997
Education
St. Mary's University
BA, Communications
USAA Claims RepresentativeAllstateMay 1986 - May 1997
Education
St. Mary's University
BA, Communications
Curt Moy's USAA Experience Senior CounselSEMATECH1996 - 1999
Job
Industry Financial Services
Experience
USAA Senior CounselSEMATECH1996 - 1999
Keck, Mahin & Cate 1989 - 1996
Chamberlain Hrdlicka 1987 - 1989
U.S. District Court, Eastern District of Texas 1986 - 1987
Education
University of Houston Law Center 1983 — 1986
JD, Law
St. Mary's University 1979 — 1983
BA, Public Justice
USAA Senior CounselSEMATECH1996 - 1999
Keck, Mahin & Cate 1989 - 1996
Chamberlain Hrdlicka 1987 - 1989
U.S. District Court, Eastern District of Texas 1986 - 1987
Education
University of Houston Law Center 1983 — 1986
JD, Law
St. Mary's University 1979 — 1983
BA, Public Justice
Jennifer Wareham's USAA Experience June 2013 - Present
Job Financial Foundations
Industry Financial Services
Experience
USAA June 2013 - Present
Acenar May 2011 - March 2013
Rainforest Cafe February 2010 - May 2011
Best Buy October 2009 - January 2011
Skills
Retail, Store Management, Customer Service, Loss Prevention, Cashiering, Retail Sales, Inventory Management, Inventory Control, Store Operations, Microsoft Office, Sales, Microsoft Word, Microsoft Excel, Event Planning, Venue Relations, Venue Management, Serve Safe Certified, Labor Control, New Restaurant Openings, Food Cost Analysis, Phone Etiquette, Cash Handling Experience, Customer Satisfaction, Time Management, Profit, Telephone Skills, Data Entry, Leadership, Training, Hiring, Customer Retention, POS, Shrinkage, Teamwork, Team Building, New Store Openings, Payroll, Forecasting, Recruiting, PowerPoint, Employee Training, Inventory, Product Knowledge, Call Centers, Interviews, Food Service, Social Networking, Hospitality, Employee Management, Hiring Practices
Education
St. Mary's University 2009 — 2012
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
USAA June 2013 - Present
Acenar May 2011 - March 2013
Rainforest Cafe February 2010 - May 2011
Best Buy October 2009 - January 2011
Skills
Retail, Store Management, Customer Service, Loss Prevention, Cashiering, Retail Sales, Inventory Management, Inventory Control, Store Operations, Microsoft Office, Sales, Microsoft Word, Microsoft Excel, Event Planning, Venue Relations, Venue Management, Serve Safe Certified, Labor Control, New Restaurant Openings, Food Cost Analysis, Phone Etiquette, Cash Handling Experience, Customer Satisfaction, Time Management, Profit, Telephone Skills, Data Entry, Leadership, Training, Hiring, Customer Retention, POS, Shrinkage, Teamwork, Team Building, New Store Openings, Payroll, Forecasting, Recruiting, PowerPoint, Employee Training, Inventory, Product Knowledge, Call Centers, Interviews, Food Service, Social Networking, Hospitality, Employee Management, Hiring Practices
Education
St. Mary's University 2009 — 2012
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Ed Rizzolo's USAA Experience 2011 - Present
Job IT Director, PMIACP
Industry Information Technology and Services
Experience
USAA 2011 - Present
USAA 2007 - 2010
USAA 2000 - 2007
USAA 1998 - 2000
USAA 1993 - 1998
USAA 1990 - 1993
NCR Corporation 1984 - 1990
Skills
SDLC, Project Portfolio..., PMO, IT Management, Agile Methodologies, Business Intelligence, Information Technology, CRM
Education
St. Mary's University 1993 — 1995
MBA, Management
The University of Texas at Austin - Red McCombs School of Business 1979 — 1983
BBA, MIS, Management
USAA 2011 - Present
USAA 2007 - 2010
USAA 2000 - 2007
USAA 1998 - 2000
USAA 1993 - 1998
USAA 1990 - 1993
NCR Corporation 1984 - 1990
Skills
SDLC, Project Portfolio..., PMO, IT Management, Agile Methodologies, Business Intelligence, Information Technology, CRM
Education
St. Mary's University 1993 — 1995
MBA, Management
The University of Texas at Austin - Red McCombs School of Business 1979 — 1983
BBA, MIS, Management
Daniel Huerta's USAA Experience September 1988 - Present
Job Senior Systems Analyst at USAA
Industry Financial Services
Experience
USAA September 1988 - Present
Skills
IT Management, SDLC, Process Improvement, Business Analysis, Vendor Management, Program Management, Enterprise Architecture, SQL, Business Process, Business Process..., Visio, Requirements Gathering, Requirements Analysis, Change Management, Process Engineering, Team Leadership
Education
South San High School
High School
St. Mary's University
BA, Computer Science and Applied Statistics
St. Mary's University
MBA
USAA September 1988 - Present
Skills
IT Management, SDLC, Process Improvement, Business Analysis, Vendor Management, Program Management, Enterprise Architecture, SQL, Business Process, Business Process..., Visio, Requirements Gathering, Requirements Analysis, Change Management, Process Engineering, Team Leadership
Education
South San High School
High School
St. Mary's University
BA, Computer Science and Applied Statistics
St. Mary's University
MBA
Joel Maloney's USAA Experience September 2010 - Present
Job Training Evaluation Professional
Industry Human Resources
Experience
USAA September 2010 - Present
USAA June 2010 - August 2010
Campus Advantage August 2009 - May 2010
Abuelo's Mexican Embassy August 2008 - March 2010
Skills
Training Evaluation, Data Analysis, Questionmark Authoring..., Questionmark Reporting
Education
St. Mary's University 2011 — 2016
Master's Degree, Theology
Texas A&M University 2008 — 2010
Bachelor's Degree, Human Resource Development (minor in Business)
USAA September 2010 - Present
USAA June 2010 - August 2010
Campus Advantage August 2009 - May 2010
Abuelo's Mexican Embassy August 2008 - March 2010
Skills
Training Evaluation, Data Analysis, Questionmark Authoring..., Questionmark Reporting
Education
St. Mary's University 2011 — 2016
Master's Degree, Theology
Texas A&M University 2008 — 2010
Bachelor's Degree, Human Resource Development (minor in Business)
Don MacDiarmid, CFE, ALHC, FCLA, ALMI's USAA Experience February 1983 - January 1992
Job Lead Investigator at John Hancock Life Insurance Company (U.S.A.)
Industry Financial Services
Experience
John Hancock Life Insurance Company (U.S.A.) March 2002 - Present
GEICO July 1997 - March 2002
USAA February 1983 - January 1992
Skills
Fraud, Insurance, Private Investigations, Workers Compensation, Property & Casualty..., AML, Investigation, Risk Assessment, Claim, Certified Fraud Examiner, Claims Management, Litigation Support, Interrogation, Background Checks, Accident, Internal Investigations
Education
FBI National Academy 118th Session
Texas State University-San Marcos 1974 — 1976
BS Ed, Criminal Justice, Sociology, Psycholgy
St. Mary's University 1968 — 1973
Admin. of Justice
John Hancock Life Insurance Company (U.S.A.) March 2002 - Present
GEICO July 1997 - March 2002
USAA February 1983 - January 1992
Skills
Fraud, Insurance, Private Investigations, Workers Compensation, Property & Casualty..., AML, Investigation, Risk Assessment, Claim, Certified Fraud Examiner, Claims Management, Litigation Support, Interrogation, Background Checks, Accident, Internal Investigations
Education
FBI National Academy 118th Session
Texas State University-San Marcos 1974 — 1976
BS Ed, Criminal Justice, Sociology, Psycholgy
St. Mary's University 1968 — 1973
Admin. of Justice
joseph rodela's USAA Experience May 1993 - Present
Job Senior Instructor at USAA
Industry Insurance
Experience
USAA May 1993 - Present
Skills
Coaching, Customer Service, Team Building, Training, Process Improvement, Instructor-led Training, Performance Management, Blended Learning, Training Delivery, Insurance, Needs Analysis, Employee Training, Leadership Development, Instructional Design, Leadership, Captivate
Education
St. Mary's University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
USAA May 1993 - Present
Skills
Coaching, Customer Service, Team Building, Training, Process Improvement, Instructor-led Training, Performance Management, Blended Learning, Training Delivery, Insurance, Needs Analysis, Employee Training, Leadership Development, Instructional Design, Leadership, Captivate
Education
St. Mary's University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
James L. Williams II's USAA Experience February 2012 - February 2013
Job Financial Services & Retail Professional
Industry Retail
Experience
TGS Management June 2015 - Present
The Green Solution October 2013 - April 2014
USAA February 2012 - February 2013
AT&T November 2007 - November 2011
T-Mobile September 2005 - May 2007
Circuit City May 2004 - May 2005
AAFES May 2001 - May 2003
Skills
Property & Casualty..., Mobile Technology, Customer Service, Insurance, Finance, Sales, Invoicing, Wireless, Strategic Planning, Microsoft Office, Microsoft Excel, Management, Leadership, Team Leadership, Public Speaking, Microsoft Word, Team Building, PowerPoint
Education
St. Mary's University 2006 — 2010
Business Administration, Financial Services & Risk Management
Kadena High School 1999 — 2003
Diploma, Information Technology
TGS Management June 2015 - Present
The Green Solution October 2013 - April 2014
USAA February 2012 - February 2013
AT&T November 2007 - November 2011
T-Mobile September 2005 - May 2007
Circuit City May 2004 - May 2005
AAFES May 2001 - May 2003
Skills
Property & Casualty..., Mobile Technology, Customer Service, Insurance, Finance, Sales, Invoicing, Wireless, Strategic Planning, Microsoft Office, Microsoft Excel, Management, Leadership, Team Leadership, Public Speaking, Microsoft Word, Team Building, PowerPoint
Education
St. Mary's University 2006 — 2010
Business Administration, Financial Services & Risk Management
Kadena High School 1999 — 2003
Diploma, Information Technology
Jaclyn Turner's USAA Experience October 2011 - Present
Job Financial Analyst at USAA
Industry Financial Services
Experience
USAA October 2011 - Present
USAA January 2010 - October 2011
USAA January 2009 - January 2010
USAA June 2008 - August 2008
Skills
Finance, Forecasting, Auditing, Internal Controls, Financial Analysis, Financial Reporting, Budgets
Education
The University of Texas at San Antonio 2009 — 2011
MBA, Accounting
St. Mary's University 2005 — 2008
BBA, Accounting
USAA October 2011 - Present
USAA January 2010 - October 2011
USAA January 2009 - January 2010
USAA June 2008 - August 2008
Skills
Finance, Forecasting, Auditing, Internal Controls, Financial Analysis, Financial Reporting, Budgets
Education
The University of Texas at San Antonio 2009 — 2011
MBA, Accounting
St. Mary's University 2005 — 2008
BBA, Accounting
Deanna Weisenberger's USAA Experience August 2013 - Present
Job Casualty Claims Examiner at USAA
Industry Financial Services
Experience
USAA August 2013 - Present
USAA May 1993 - August 2013
Caremark Pharmaceuticals 1990 - 1993
Skills
Settlements, Insurance Claims, Claims Management, Claims, Liability, Microsoft Office, Arbitration, Volunteer Coordination, Insurance, Claim, Property & Casualty..., Subrogation, Claim Investigation, Volunteer Management, Casualty, Settlement
Education
St. Mary's University 1996 — 2000
MBA, Management
The University of Texas at San Antonio 1984 — 1990
Bachelor of Science, Biology
USAA August 2013 - Present
USAA May 1993 - August 2013
Caremark Pharmaceuticals 1990 - 1993
Skills
Settlements, Insurance Claims, Claims Management, Claims, Liability, Microsoft Office, Arbitration, Volunteer Coordination, Insurance, Claim, Property & Casualty..., Subrogation, Claim Investigation, Volunteer Management, Casualty, Settlement
Education
St. Mary's University 1996 — 2000
MBA, Management
The University of Texas at San Antonio 1984 — 1990
Bachelor of Science, Biology
Jennie Palacios's USAA Experience October 2014 - Present
Job Director, Contingent Workforce at USAA
Industry Legal Services
Experience
USAA October 2014 - Present
USAA 2010 - Present
Oliva, Saks, Garcia & Curiel August 2008 - June 2010
Education
St. Mary's University 2005 — 2008
Juris Doctor, Law
USAA October 2014 - Present
USAA 2010 - Present
Oliva, Saks, Garcia & Curiel August 2008 - June 2010
Education
St. Mary's University 2005 — 2008
Juris Doctor, Law
Colleen Langerhans, MBA's USAA Experience January 2005 - May 2007
Job Project Manager
Industry Financial Services
Experience
Wells Fargo Home Mortgage May 2013 - Present
Security Service Federal Credit Union January 2013 - May 2013
SWBC March 2012 - December 2012
Journey Lane November 2006 - October 2012
USAA January 2005 - May 2007
USAA November 2003 - January 2005
USAA February 1998 - June 2000
USAA January 1992 - February 1998
Skills
Business Process..., Program Management, SDLC, Project Portfolio..., Process Improvement, Business Process, Leadership, Cross-functional Team..., Team Building, Project Management, Human Resources, CRM, Business Analysis, Integration, PMP, Performance Management, Software Documentation, Training, Vendor Management
Education
St. Mary's University
MBA, Business
Texas State University-San Marcos 1987 — 1991
BA, Computer Information Systems
Wells Fargo Home Mortgage May 2013 - Present
Security Service Federal Credit Union January 2013 - May 2013
SWBC March 2012 - December 2012
Journey Lane November 2006 - October 2012
USAA January 2005 - May 2007
USAA November 2003 - January 2005
USAA February 1998 - June 2000
USAA January 1992 - February 1998
Skills
Business Process..., Program Management, SDLC, Project Portfolio..., Process Improvement, Business Process, Leadership, Cross-functional Team..., Team Building, Project Management, Human Resources, CRM, Business Analysis, Integration, PMP, Performance Management, Software Documentation, Training, Vendor Management
Education
St. Mary's University
MBA, Business
Texas State University-San Marcos 1987 — 1991
BA, Computer Information Systems
James Vera's USAA Experience January 2014 - Present
Job at USAA Investment Management Company
Industry Financial Services
Experience
USAA January 2014 - Present
Advisors Asset Management, Inc. September 2008 - January 2014
Ameritas 2009 - 2012
Morgan Stanley August 2006 - August 2008
JPMorgan Chase 2004 - 2007
Skills
Series 7, Mutual Funds, Bonds, Alternative Investments, Fixed Income, Structured Products, Bloomberg, Financial Advisory, Series 63
Education
St. Mary's University 1987 — 1989
Business Management
USAA January 2014 - Present
Advisors Asset Management, Inc. September 2008 - January 2014
Ameritas 2009 - 2012
Morgan Stanley August 2006 - August 2008
JPMorgan Chase 2004 - 2007
Skills
Series 7, Mutual Funds, Bonds, Alternative Investments, Fixed Income, Structured Products, Bloomberg, Financial Advisory, Series 63
Education
St. Mary's University 1987 — 1989
Business Management
Diana Stephens's USAA Experience January 1982 - February 2002
Job Business Rules Architect at Travelers
Industry Insurance
Experience
Travelers June 2010 - Present
Chubb Specialty Insurance March 2006 - June 2010
Chubb & Sons 2006 - 2010
USAA January 1982 - February 2002
Education
St. Mary's University 1978 — 1981
BA
Travelers June 2010 - Present
Chubb Specialty Insurance March 2006 - June 2010
Chubb & Sons 2006 - 2010
USAA January 1982 - February 2002
Education
St. Mary's University 1978 — 1981
BA
Deborah Stinson's USAA Experience 1978 - 2006
Job Ministry Leader Volunteer and Retired Process Engineer
Industry Financial Services
Experience
USAA 1978 - 2006
Skills
Process Improvement, Project Management, Requirements Analysis, Testing, SQL, Business Process..., Business Analysis, VBA, Change Management, Integration, PMP, Continuous Improvement, Leadership, Management, Project Portfolio...
Education
St. Mary's University 1974 — 1978
USAA 1978 - 2006
Skills
Process Improvement, Project Management, Requirements Analysis, Testing, SQL, Business Process..., Business Analysis, VBA, Change Management, Integration, PMP, Continuous Improvement, Leadership, Management, Project Portfolio...
Education
St. Mary's University 1974 — 1978
Jeanine Merrill, CTP, CPA's USAA Experience September 2013 - Present
Job Senior Treasury Operations Analyst at USAA
Industry Supermarkets
Experience
USAA September 2013 - Present
H-E-B Grocery Company May 2009 - September 2013
Direct Hit Data, Inc. December 2002 - May 2009
USAA July 1990 - September 2002
Skills
Treasury Management, Financial Analysis, Cash Management, Forecasting, Banking, Internal Controls, Accounting, Investments, Process Improvement, Budgets, Managerial Finance, Finance, Financial Reporting, Tax, Strategic Financial...
Education
St. Mary's University 1992 — 1994
MBA
The University of Texas at San Antonio 1987 — 1990
BBA, Accounting
USAA September 2013 - Present
H-E-B Grocery Company May 2009 - September 2013
Direct Hit Data, Inc. December 2002 - May 2009
USAA July 1990 - September 2002
Skills
Treasury Management, Financial Analysis, Cash Management, Forecasting, Banking, Internal Controls, Accounting, Investments, Process Improvement, Budgets, Managerial Finance, Finance, Financial Reporting, Tax, Strategic Financial...
Education
St. Mary's University 1992 — 1994
MBA
The University of Texas at San Antonio 1987 — 1990
BBA, Accounting
Cheryl Berry's USAA Experience April 1990 - Present
Job
Industry Information Technology and Services
Experience
USAA April 1990 - Present
Skills
Microsoft Office, Leadership, Microsoft Excel, Sales, Microsoft Word, Research, PowerPoint, Training, Windows, Photoshop, Process Improvement, Outlook, Management, SQL, English, Grant Writing, HTML, Recruiting, Java, C++
Education
St. Mary's University
Master of Computer Applications (MCA)
State University of New York College at Geneseo 1981 — 1985
Bachelor's degree, Psychology
USAA April 1990 - Present
Skills
Microsoft Office, Leadership, Microsoft Excel, Sales, Microsoft Word, Research, PowerPoint, Training, Windows, Photoshop, Process Improvement, Outlook, Management, SQL, English, Grant Writing, HTML, Recruiting, Java, C++
Education
St. Mary's University
Master of Computer Applications (MCA)
State University of New York College at Geneseo 1981 — 1985
Bachelor's degree, Psychology
Jeffrey Kreth's USAA Experience April 1999 - Present
Job Software Developer at USAA
Industry Financial Services
Experience
USAA April 1999 - Present
AT&T June 1995 - April 1999
Office Depot January 1994 - June 1995
The Secret January 1984 - June 1994
Skills
Risk Management, Program Management, SQL, Analysis, Business Architecture, Business Analysis, DB2, SDLC, HTML, Java Enterprise Edition, Agile Methodologies, Vendor Management, SharePoint, Enterprise Architecture, Visio, Process Improvement, Java, Websphere, Microsoft SQL Server, SOA, Software Development, Database Design, Requirements Gathering, Software Project..., Requirements Analysis, Agile Project Management, Integration, Unix, XML, Web Services
Education
St. Mary's University 2001 — 2003
MS, Computer Information Systems
The University of Texas at San Antonio 1992 — 1995
BBA, Information Systems
The University of Texas at Austin 1983 — 1984
MS, Electrical Engineering
USAA April 1999 - Present
AT&T June 1995 - April 1999
Office Depot January 1994 - June 1995
The Secret January 1984 - June 1994
Skills
Risk Management, Program Management, SQL, Analysis, Business Architecture, Business Analysis, DB2, SDLC, HTML, Java Enterprise Edition, Agile Methodologies, Vendor Management, SharePoint, Enterprise Architecture, Visio, Process Improvement, Java, Websphere, Microsoft SQL Server, SOA, Software Development, Database Design, Requirements Gathering, Software Project..., Requirements Analysis, Agile Project Management, Integration, Unix, XML, Web Services
Education
St. Mary's University 2001 — 2003
MS, Computer Information Systems
The University of Texas at San Antonio 1992 — 1995
BBA, Information Systems
The University of Texas at Austin 1983 — 1984
MS, Electrical Engineering
Corinne Vela-Zapata's USAA Experience 2012 - Present
Job at USAA
Industry Financial Services
Experience
USAA 2012 - Present
USAA 2009 - 2012
USAA 2007 - 2009
UTSA November 2001 - June 2007
Skills
Process Improvement, Leadership, Strategic Planning, Cross-functional Team..., Team Building, Product Management, Marketing Strategy, Budgets
Education
St. Mary's University 1980 — 1983
BBA, Finance
USAA 2012 - Present
USAA 2009 - 2012
USAA 2007 - 2009
UTSA November 2001 - June 2007
Skills
Process Improvement, Leadership, Strategic Planning, Cross-functional Team..., Team Building, Product Management, Marketing Strategy, Budgets
Education
St. Mary's University 1980 — 1983
BBA, Finance
Elizabeth Ware's USAA Experience
Job Project Manager at USAA
Industry Financial Services
Experience
USAA
Skills
PMO, PMP, Business Analysis, Project Portfolio..., SDLC, Business Requirements, Requirements Gathering, Vendor Management, Project Delivery, Software Project..., Requirements Analysis, Business Process..., Program Management, Visio
Education
St. Mary's University 1997 — 1999
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas A&M University-Corpus Christi 1982 — 1985
Computer Science, Computer Science
USAA
Skills
PMO, PMP, Business Analysis, Project Portfolio..., SDLC, Business Requirements, Requirements Gathering, Vendor Management, Project Delivery, Software Project..., Requirements Analysis, Business Process..., Program Management, Visio
Education
St. Mary's University 1997 — 1999
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas A&M University-Corpus Christi 1982 — 1985
Computer Science, Computer Science
Jessica Will's USAA Experience November 2011 - Present
Job Vice President Bank Audit Services at USAA
Industry Financial Services
Experience
USAA November 2011 - Present
USAA November 1999 - November 2011
Skills
Financial Services, Insurance, Process Improvement, Risk Management
Education
St. Mary's University 1997 — 1999
Master of Business Administration (MBA), Finance, General
The University of Texas at San Antonio 1983 — 1987
Bachelor of Business Administration (B.B.A.), Accounting
USAA November 2011 - Present
USAA November 1999 - November 2011
Skills
Financial Services, Insurance, Process Improvement, Risk Management
Education
St. Mary's University 1997 — 1999
Master of Business Administration (MBA), Finance, General
The University of Texas at San Antonio 1983 — 1987
Bachelor of Business Administration (B.B.A.), Accounting
Edward De Leon, MBA's USAA Experience March 2004 - March 2007
Job Underwriting & Reporting Analyst at Davis Vision
Industry Insurance
Experience
Davis Vision March 2012 - Present
South Texas Radiology Group July 2010 - March 2012
Grant Thornton LLP March 2007 - March 2010
USAA March 2004 - March 2007
City of San Antonio December 2001 - December 2002
City of San Antonio October 2000 - December 2001
Skills
Data Analysis, Process Improvement, Microsoft Excel, Access, Microsoft Office, Risk Analysis, Databases, Financial Reporting, Healthcare, Pricing Analysis, Internal Audit, Data Management, Software Documentation, Business Analysis, Healthcare Information..., Performance Measurement, Reporting & Analysis, Budget Monitoring, KPI Dashboards, Credit Risk, Credit Analysis, Mortgage Lending, Mortgage Underwriting, Managed Care..., Desktop Underwriter, Performance Work..., Agency Tender..., Competitive Sourcing, A-76 Consulting Services
Education
Webster University 2001 — 2003
Master of Business Administration (M.B.A.)
St. Mary's University 1994 — 1998
Bachelor of Business Administration (B.B.A.), International Business
Davis Vision March 2012 - Present
South Texas Radiology Group July 2010 - March 2012
Grant Thornton LLP March 2007 - March 2010
USAA March 2004 - March 2007
City of San Antonio December 2001 - December 2002
City of San Antonio October 2000 - December 2001
Skills
Data Analysis, Process Improvement, Microsoft Excel, Access, Microsoft Office, Risk Analysis, Databases, Financial Reporting, Healthcare, Pricing Analysis, Internal Audit, Data Management, Software Documentation, Business Analysis, Healthcare Information..., Performance Measurement, Reporting & Analysis, Budget Monitoring, KPI Dashboards, Credit Risk, Credit Analysis, Mortgage Lending, Mortgage Underwriting, Managed Care..., Desktop Underwriter, Performance Work..., Agency Tender..., Competitive Sourcing, A-76 Consulting Services
Education
Webster University 2001 — 2003
Master of Business Administration (M.B.A.)
St. Mary's University 1994 — 1998
Bachelor of Business Administration (B.B.A.), International Business
Jeanette Montelongo's USAA Experience July 2007 - Present
Job Fraud Analyst at USAA
Industry Financial Services
Experience
USAA July 2007 - Present
USAA January 2007 - Present
USAA May 2005 - July 2007
USAA January 2005 - January 2007
USAA January 2001 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
St. Mary's University
Master of Arts, International Relations; Criminal Justice and Crime Control
University of the Incarnate Word 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
USAA July 2007 - Present
USAA January 2007 - Present
USAA May 2005 - July 2007
USAA January 2005 - January 2007
USAA January 2001 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
St. Mary's University
Master of Arts, International Relations; Criminal Justice and Crime Control
University of the Incarnate Word 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Charles Lewis-Blunt's USAA Experience 2003 - 2010
Job Founder and Executive Director, USRTA
Industry
Experience
USRTA 2011 - Present
USAA 2003 - 2010
USAA 2001 - 2003
USAA 1997 - 2001
PNC Investments 1989 - 1997
Drexel Burnham Lambert 1986 - 1989
Skills
Nonprofits, Fundraising, Mutual Funds, Leadership Development, Investments, Community Development, Creative..., Entrepreneurship, Leadership, Organizational..., Volunteer Management, Team Building
Education
St. Mary's University 2012 — 2013
Nonprofit Management Certificate, Veterans' Service Organizations
Hunter College, City University, New York
Bachelor of Arts (BA)
Lodge
USRTA 2011 - Present
USAA 2003 - 2010
USAA 2001 - 2003
USAA 1997 - 2001
PNC Investments 1989 - 1997
Drexel Burnham Lambert 1986 - 1989
Skills
Nonprofits, Fundraising, Mutual Funds, Leadership Development, Investments, Community Development, Creative..., Entrepreneurship, Leadership, Organizational..., Volunteer Management, Team Building
Education
St. Mary's University 2012 — 2013
Nonprofit Management Certificate, Veterans' Service Organizations
Hunter College, City University, New York
Bachelor of Arts (BA)
Lodge
Debra Cardwell-Gonzales's USAA Experience December 1983 - February 2007
Job Practice Manager Mission Gastroenterology
Industry Hospital & Health Care
Experience
Mission Gastroenterology June 2014 - Present
ITP June 2013 - June 2014
CareMed Health Systems February 2007 - April 2012
USAA December 1983 - February 2007
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Financial Analysis, Financial Reporting, Strategic Financial..., Credentialing, Practice Management, Medical Billing, Medicare, Finance, Management, Managerial Finance, Payroll, Training, Human Resources
Education
St. Mary's University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Finance, General
Mission Gastroenterology June 2014 - Present
ITP June 2013 - June 2014
CareMed Health Systems February 2007 - April 2012
USAA December 1983 - February 2007
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Financial Analysis, Financial Reporting, Strategic Financial..., Credentialing, Practice Management, Medical Billing, Medicare, Finance, Management, Managerial Finance, Payroll, Training, Human Resources
Education
St. Mary's University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Finance, General
Ferd Tschirhart's USAA Experience 1998 - 2002
Job Accounting Professional
Industry Accounting
Experience
ACC Consulting, Inc. 2014 - Present
All American Inspections, Inc 2003 - 2006
USAA 1998 - 2002
Foster, Lewis, Langley, Gardner & Banack 1980 - 1996
Skills
Financial Reporting, Microsoft Excel, Financial Accounting, Auditing, Account Reconciliation, Accounts Payable, General Ledger, Financial Analysis, Microsoft Word, QuickBooks, Accounts Receivable, Payroll, Bookkeeping, Microsoft Office, GAAP, Accounting
Education
St. Mary's University 1967 — 1972
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
ACC Consulting, Inc. 2014 - Present
All American Inspections, Inc 2003 - 2006
USAA 1998 - 2002
Foster, Lewis, Langley, Gardner & Banack 1980 - 1996
Skills
Financial Reporting, Microsoft Excel, Financial Accounting, Auditing, Account Reconciliation, Accounts Payable, General Ledger, Financial Analysis, Microsoft Word, QuickBooks, Accounts Receivable, Payroll, Bookkeeping, Microsoft Office, GAAP, Accounting
Education
St. Mary's University 1967 — 1972
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank