USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Kendra Ally Kendra Ally's USAA Experience August 2014 - Present
Job IRU claims representative
Industry Insurance
Experience
USAA August 2014 - Present
rocky mountain montessouri academy August 2011 - February 2012
United States Air Force January 2008 - December 2010
United States Air Force January 2005 - January 2008
Skills
Teaching, Lesson Planning, Curriculum Design, Curriculum Development, Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, AHLTA, CHCS, Access, Medical Records, Medicine, Team Building, Strategic Planning, Program Management, Outlook, Leadership, Government
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Health Services Administration
USAA August 2014 - Present
rocky mountain montessouri academy August 2011 - February 2012
United States Air Force January 2008 - December 2010
United States Air Force January 2005 - January 2008
Skills
Teaching, Lesson Planning, Curriculum Design, Curriculum Development, Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, AHLTA, CHCS, Access, Medical Records, Medicine, Team Building, Strategic Planning, Program Management, Outlook, Leadership, Government
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Health Services Administration
Jason Gereke Jason Gereke's USAA Experience October 2011 - Present
Job Senior Compliance Advisor at USAA
Industry Banking
Experience
USAA October 2011 - Present
FDIC November 2010 - October 2011
- January 2010 - November 2010
Headstrong Business Services fka Lydian Data Services June 2005 - January 2010
Washington Mutual, Inc. November 2004 - June 2005
Ohio Savings Bank June 1998 - October 2004
PremierBank & Trust October 1988 - June 1998
Skills
Due Diligence, Internal Audit, Team Leadership, Banking, Loans, Mortgage Lending, Credit, Risk Management, Financial Risk, Process Improvement, Leadership, Financial Services, Analysis, Finance, Auditing, Management, Training, Compliance
Education
University of Phoenix 2011 — 2012
Associate's degree, Business, 3.3 GPA
USAA October 2011 - Present
FDIC November 2010 - October 2011
- January 2010 - November 2010
Headstrong Business Services fka Lydian Data Services June 2005 - January 2010
Washington Mutual, Inc. November 2004 - June 2005
Ohio Savings Bank June 1998 - October 2004
PremierBank & Trust October 1988 - June 1998
Skills
Due Diligence, Internal Audit, Team Leadership, Banking, Loans, Mortgage Lending, Credit, Risk Management, Financial Risk, Process Improvement, Leadership, Financial Services, Analysis, Finance, Auditing, Management, Training, Compliance
Education
University of Phoenix 2011 — 2012
Associate's degree, Business, 3.3 GPA
Michael Espinosa Michael Espinosa's USAA Experience April 1998 - Present
Job Sr Computer Systems Engineer
Industry Information Technology and Services
Experience
USAA April 1998 - Present
USAF April 1987 - April 1998
Skills
AIX, Disaster Recovery, Unix, Red Hat Linux, Solaris, High Availability, ITIL, Servers, Linux, System Administration, VMware, Unix Shell Scripting, IBM AIX, Server Architecture, Data Center, Integration, Virtualization, IT Management, Shell Scripting, Security, Operating Systems, Storage
Education
University of Phoenix 1993 — 1998
BS/BIS, Business information systems
USAA April 1998 - Present
USAF April 1987 - April 1998
Skills
AIX, Disaster Recovery, Unix, Red Hat Linux, Solaris, High Availability, ITIL, Servers, Linux, System Administration, VMware, Unix Shell Scripting, IBM AIX, Server Architecture, Data Center, Integration, Virtualization, IT Management, Shell Scripting, Security, Operating Systems, Storage
Education
University of Phoenix 1993 — 1998
BS/BIS, Business information systems
Jason Anders Jason Anders's USAA Experience 2013 - 2013
Job Director, CSP Integration at Fannie Mae
Industry Financial Services
Experience
Fannie Mae July 2014 - Present
Anders Management Consulting, LLC January 2014 - November 2014
USAA 2013 - 2013
USAA 2011 - 2013
USAA 2010 - 2011
USAA 2008 - 2010
USAA 2007 - 2008
USAA 2005 - 2007
USAA 2001 - 2005
CompuCom 1998 - 1999
Skills
Availability Management, Strategic Planning, Business Applications, Change Leadership, Strategic Leadership, IT Operations, Program Management, IT Service Management, Business Continuity, Contract Negotiation, Offshore Management, Cross-functional Team..., SDLC, Coaching, Vendor Management, Management, Websphere, Command Center, Change Management, Team Building, Resource Management, Operations Management, Risk Management, Process Improvement, Team Leadership, Configuration Management, Release Management, DevOps, ITIL Certified, Agile & Waterfall..., Technical Recruiting, Leadership, Enterprise Software, Information Technology, Business Process..., Agile Methodologies, Outsourcing, Disaster Recovery
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Management
Fannie Mae July 2014 - Present
Anders Management Consulting, LLC January 2014 - November 2014
USAA 2013 - 2013
USAA 2011 - 2013
USAA 2010 - 2011
USAA 2008 - 2010
USAA 2007 - 2008
USAA 2005 - 2007
USAA 2001 - 2005
CompuCom 1998 - 1999
Skills
Availability Management, Strategic Planning, Business Applications, Change Leadership, Strategic Leadership, IT Operations, Program Management, IT Service Management, Business Continuity, Contract Negotiation, Offshore Management, Cross-functional Team..., SDLC, Coaching, Vendor Management, Management, Websphere, Command Center, Change Management, Team Building, Resource Management, Operations Management, Risk Management, Process Improvement, Team Leadership, Configuration Management, Release Management, DevOps, ITIL Certified, Agile & Waterfall..., Technical Recruiting, Leadership, Enterprise Software, Information Technology, Business Process..., Agile Methodologies, Outsourcing, Disaster Recovery
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Management
Sheila Clark-Jolly Sheila Clark-Jolly's USAA Experience February 2006 - April 2007
Job Insurance Sales and Service at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance April 2007 - April 2013
USAA February 2006 - April 2007
USAA January 2006 - April 2007
Skills
Insurance, Underwriting, Property & Casualty..., Customer Retention, Sales, Life Insurance, Health Insurance, Customer Service, Claim, Workers Compensation, Account Management, Marketing, Customer Satisfaction, Sales Management, Relationship Management, Team Building, Risk Management, General Insurance, Training, Access, Liability, Call Centers, Direct Sales, Leadership, CRM, Banking
Education
University of Phoenix 2010 — 2011
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Western International University 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Nationwide Insurance April 2007 - April 2013
USAA February 2006 - April 2007
USAA January 2006 - April 2007
Skills
Insurance, Underwriting, Property & Casualty..., Customer Retention, Sales, Life Insurance, Health Insurance, Customer Service, Claim, Workers Compensation, Account Management, Marketing, Customer Satisfaction, Sales Management, Relationship Management, Team Building, Risk Management, General Insurance, Training, Access, Liability, Call Centers, Direct Sales, Leadership, CRM, Banking
Education
University of Phoenix 2010 — 2011
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Western International University 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Roxanne Mendez Roxanne Mendez's USAA Experience November 2013 - Present
Job Building Wealth Manager at USAA
Industry Financial Services
Experience
USAA November 2013 - Present
USAA June 2012 - November 2013
Skills
Financial Services, Property & Casualty..., Life Insurance, Banking, Insurance
Education
University of Phoenix 2011 — 2013
The University of Texas at Austin 1996 — 2000
USAA November 2013 - Present
USAA June 2012 - November 2013
Skills
Financial Services, Property & Casualty..., Life Insurance, Banking, Insurance
Education
University of Phoenix 2011 — 2013
The University of Texas at Austin 1996 — 2000
Rebecca Niemietz Rebecca Niemietz's USAA Experience June 2008 - Present
Job
Industry Insurance
Experience
USAA June 2008 - Present
Citi October 2004 - June 2008
jcpenney August 2000 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Java
Education
University of Phoenix 2007 — 2010
Business Administration and Management, General
MEDINA VALLEY HIGH SCHOOL
USAA June 2008 - Present
Citi October 2004 - June 2008
jcpenney August 2000 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Java
Education
University of Phoenix 2007 — 2010
Business Administration and Management, General
MEDINA VALLEY HIGH SCHOOL
Janelle Janson Janelle Janson's USAA Experience January 2000 - February 2001
Job Property Loss Specialist
Industry Insurance
Experience
Nationwide Insurance June 2007 - Present
Liberty Mutual Insurance April 2001 - November 2006
USAA January 2000 - February 2001
CompUSA November 1997 - September 1999
Skills
Claim Investigation, Underwriting, Xactimate, CPCU, Licensed Property, Claims Resolution, Commercial Insurance, Homeowners, Inland Marine, Settlement, Property, Casualty, Claim, Insurance, Property Damage, Water Damage, Claims Handling, Customer Service, Property, Subrogation, Property Claims, Liability, Team Building, Training
Education
University of Phoenix
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Nationwide Insurance June 2007 - Present
Liberty Mutual Insurance April 2001 - November 2006
USAA January 2000 - February 2001
CompUSA November 1997 - September 1999
Skills
Claim Investigation, Underwriting, Xactimate, CPCU, Licensed Property, Claims Resolution, Commercial Insurance, Homeowners, Inland Marine, Settlement, Property, Casualty, Claim, Insurance, Property Damage, Water Damage, Claims Handling, Customer Service, Property, Subrogation, Property Claims, Liability, Team Building, Training
Education
University of Phoenix
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Navin Agrawal, PMP Navin Agrawal, PMP's USAA Experience 2003 - 2003
Job Lead Technical Architect, Global Cardmember Remittances at American Express
Industry Banking
Experience
American Express July 2014 - Present
Citi 2011 - July 2014
Citi 2008 - 2011
Citi 2006 - 2008
Citi 2004 - 2006
USAA 2003 - 2003
Sprint 2002 - 2003
Fidelity Investments 1999 - 2002
Self Employed 1999 - 1999
International Computers India Ltd. (ICIL) 1996 - 1999
Skills
SDLC, Unix, Vendor Management, XML, Java, Security, Software Project..., Enterprise Architecture, Object Oriented Design, Requirements Analysis, Java Enterprise Edition, Business Analysis, Agile Methodologies, SOA, C++, Software Design, Leadership, Architecture, Distributed Systems, Project Management, Agile Project Management, Program Management, Commercial Cards, Payments, Payment Systems, Solution Architecture, Clearing Houses (FED,..., Software Development, SWIFT messaging, SEPA, Multi-factor..., PMO, Vendor Finance, Architectures, Oracle, Web Services, SQL, Weblogic
Education
University of Pune 1991 — 1995
B. Tech, Computer Science
C-DAC: Centre for Development of Advanced Computing 1995 — 1996
Diploma, Advanced Computing
American Express July 2014 - Present
Citi 2011 - July 2014
Citi 2008 - 2011
Citi 2006 - 2008
Citi 2004 - 2006
USAA 2003 - 2003
Sprint 2002 - 2003
Fidelity Investments 1999 - 2002
Self Employed 1999 - 1999
International Computers India Ltd. (ICIL) 1996 - 1999
Skills
SDLC, Unix, Vendor Management, XML, Java, Security, Software Project..., Enterprise Architecture, Object Oriented Design, Requirements Analysis, Java Enterprise Edition, Business Analysis, Agile Methodologies, SOA, C++, Software Design, Leadership, Architecture, Distributed Systems, Project Management, Agile Project Management, Program Management, Commercial Cards, Payments, Payment Systems, Solution Architecture, Clearing Houses (FED,..., Software Development, SWIFT messaging, SEPA, Multi-factor..., PMO, Vendor Finance, Architectures, Oracle, Web Services, SQL, Weblogic
Education
University of Pune 1991 — 1995
B. Tech, Computer Science
C-DAC: Centre for Development of Advanced Computing 1995 — 1996
Diploma, Advanced Computing
Renessa Denney Renessa Denney's USAA Experience July 2013 - Present
Job Office Administrator, Wealth Management at USAA
Industry Insurance
Experience
USAA July 2013 - Present
USAA October 2010 - June 2012
USAA 2008 - October 2010
Atlantic Integrated Health, Inc. 2003 - 2004
Alexander Incentives January 2000 - January 2001
Deason Law Firm January 1999 - January 2000
United States Air Force May 1992 - January 1998
Skills
Microsoft Office, Confidentiality
Education
Villanova University 2011 — 2011
Human Resource Management Certification, Human Resources Development
University of Phoenix 2009 — 2010
Current Masters Program Student, Business Administration
University of Phoenix 1999 — 2001
B.S., Business Management
USAA July 2013 - Present
USAA October 2010 - June 2012
USAA 2008 - October 2010
Atlantic Integrated Health, Inc. 2003 - 2004
Alexander Incentives January 2000 - January 2001
Deason Law Firm January 1999 - January 2000
United States Air Force May 1992 - January 1998
Skills
Microsoft Office, Confidentiality
Education
Villanova University 2011 — 2011
Human Resource Management Certification, Human Resources Development
University of Phoenix 2009 — 2010
Current Masters Program Student, Business Administration
University of Phoenix 1999 — 2001
B.S., Business Management
Sam Fisher Sam Fisher's USAA Experience September 2015 - Present
Job Investment Services Representative at USAA
Industry Banking
Experience
USAA September 2015 - Present
USAA July 2014 - September 2015
USAA September 2013 - July 2014
USAA January 2013 - September 2013
Wells Fargo August 2012 - December 2012
AT&T Mobility 2011 - 2012
MC Insurance May 2008 - August 2010
Skills
Sales, Leadership, Customer Service, Team Building, Team Leadership, Customer Experience, Time Management, Coaching, Mobile Devices, Banking, Account Management, Insurance, Sales Operations, New Business Development, Teamwork, Team Management, Retail, Photoshop, Change Management, Budgets, CompTIA A+ Certification, Problem Solving, Strategic Leadership, Web Development, Series 7
Education
University of Phoenix 2013 — 2015
Foundation degree, Banking, Corporate, Finance, and Securities Law
USAA September 2015 - Present
USAA July 2014 - September 2015
USAA September 2013 - July 2014
USAA January 2013 - September 2013
Wells Fargo August 2012 - December 2012
AT&T Mobility 2011 - 2012
MC Insurance May 2008 - August 2010
Skills
Sales, Leadership, Customer Service, Team Building, Team Leadership, Customer Experience, Time Management, Coaching, Mobile Devices, Banking, Account Management, Insurance, Sales Operations, New Business Development, Teamwork, Team Management, Retail, Photoshop, Change Management, Budgets, CompTIA A+ Certification, Problem Solving, Strategic Leadership, Web Development, Series 7
Education
University of Phoenix 2013 — 2015
Foundation degree, Banking, Corporate, Finance, and Securities Law
Suzanne Smith, AINS, API Suzanne Smith, AINS, API's USAA Experience March 2006 - March 2009
Job Senior Underwriter at American Integrity Insurance Company
Industry Insurance
Experience
American Integrity Insurance Company April 2009 - Present
USAA March 2006 - March 2009
Skills
Property & Casualty..., Underwriting, Customer Service, Microsoft Office, General Insurance, Liability, Licensed Property &..., Casualty, Property Damage, Risk Management, Homeowners, Insurance, Call Centers, Process Improvement, D&O, Inland Marine, Liability Analysis, Team Building, Excess, Umbrella Insurance, Business Analysis, Motorcycle, Fraud, Financial Services, Legal Liability
Education
University of Phoenix 2009 — 2011
Bachelors, Business Management
University of Phoenix 2006 — 2008
Associates, Business Administration
Brandon High School 1989 — 1992
High School Diploma
American Integrity Insurance Company April 2009 - Present
USAA March 2006 - March 2009
Skills
Property & Casualty..., Underwriting, Customer Service, Microsoft Office, General Insurance, Liability, Licensed Property &..., Casualty, Property Damage, Risk Management, Homeowners, Insurance, Call Centers, Process Improvement, D&O, Inland Marine, Liability Analysis, Team Building, Excess, Umbrella Insurance, Business Analysis, Motorcycle, Fraud, Financial Services, Legal Liability
Education
University of Phoenix 2009 — 2011
Bachelors, Business Management
University of Phoenix 2006 — 2008
Associates, Business Administration
Brandon High School 1989 — 1992
High School Diploma
Beth Anders Beth Anders's USAA Experience November 2009 - June 2013
Job REO
Industry Real Estate
Experience
ServiceLink, A Black Knight Financial Services Company March 2014 - Present
LSI June 2013 - Present
USAA November 2009 - June 2013
LSI 2002 - 2009
Skills
Closings, Commercial Real Estate, Contract Negotiation, Credit, Customer Service, FHA, First Time Home Buyers, Foreclosures, Insurance, Investors, Loans, Microsoft Office, Mortgage Banking, Mortgage Lending, Negotiation, Notary Public, REO, Real Estate, Real Estate Transactions, Refinance, Relocation, Residential Homes, Residential Mortgages, Reverse Mortgages, Sellers, Selling, Single Family Homes, Small Business, Team Building, Title Insurance, Underwriting, Investment Properties, Sales, Short Sales, VA loans, Loan Modifications, Loan Origination, Loss Mitigation, Referrals
Education
The University of Texas at El Paso 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Pittsburgh
Marketing/MIS
Beaver Area Junior/Senior High School
ServiceLink, A Black Knight Financial Services Company March 2014 - Present
LSI June 2013 - Present
USAA November 2009 - June 2013
LSI 2002 - 2009
Skills
Closings, Commercial Real Estate, Contract Negotiation, Credit, Customer Service, FHA, First Time Home Buyers, Foreclosures, Insurance, Investors, Loans, Microsoft Office, Mortgage Banking, Mortgage Lending, Negotiation, Notary Public, REO, Real Estate, Real Estate Transactions, Refinance, Relocation, Residential Homes, Residential Mortgages, Reverse Mortgages, Sellers, Selling, Single Family Homes, Small Business, Team Building, Title Insurance, Underwriting, Investment Properties, Sales, Short Sales, VA loans, Loan Modifications, Loan Origination, Loss Mitigation, Referrals
Education
The University of Texas at El Paso 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Pittsburgh
Marketing/MIS
Beaver Area Junior/Senior High School
Octavio Mendoza Octavio Mendoza's USAA Experience January 2003 - August 2003
Job Supervisor (Underwriting) at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
Liberty Mutual Insurance September 2004 - February 2010
Liberty Mutual Insurance September 2003 - September 2004
USAA January 2003 - August 2003
Progressive Insurance March 2001 - October 2002
Skills
Property, Insurance, Liability, Underwriting, Casualty, General Insurance, Umbrella Insurance, Life Insurance, Property Damage, Professional Liability, Microsoft Office, PowerPoint, Homeowners, Business Analysis, Coaching, Call Centers, Commercial Lines, Management, Claim, Casualty Insurance, Property, Property & Casualty...
Education
University of Phoenix
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
Liberty Mutual Insurance September 2004 - February 2010
Liberty Mutual Insurance September 2003 - September 2004
USAA January 2003 - August 2003
Progressive Insurance March 2001 - October 2002
Skills
Property, Insurance, Liability, Underwriting, Casualty, General Insurance, Umbrella Insurance, Life Insurance, Property Damage, Professional Liability, Microsoft Office, PowerPoint, Homeowners, Business Analysis, Coaching, Call Centers, Commercial Lines, Management, Claim, Casualty Insurance, Property, Property & Casualty...
Education
University of Phoenix
Diana Bustos Diana Bustos's USAA Experience July 2012 - Present
Job Sr Change Management Advisor at USAA
Industry Financial Services
Experience
USAA July 2012 - Present
USAA July 2007 - July 2012
USAA August 2002 - July 2007
Education
Western International University 2012 — 2014
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2012
Associate's Degree, Accounting, A
USAA July 2012 - Present
USAA July 2007 - July 2012
USAA August 2002 - July 2007
Education
Western International University 2012 — 2014
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2012
Associate's Degree, Accounting, A
Kimberly Watson-Rubino Kimberly Watson-Rubino's USAA Experience June 2010 - Present
Job Financial Foundations Specialist at USAA
Industry Financial Services
Experience
USAA June 2010 - Present
Atmel Corporation March 2006 - June 2010
Skills
Retail Banking, Property & Casualty..., Consumer Lending, Credit Cards, Semiconductors, Semiconductor Industry, Semiconductor..., Semiconductor Process, Administrative Work, Leadership, Finance, Customer Service, Microsoft Excel, Insurance, Team Leadership, Process Improvement, Outlook
Education
University of Phoenix 2011 — 2012
Associate of Science (A.S.), Business Administration and Management, General
USAA June 2010 - Present
Atmel Corporation March 2006 - June 2010
Skills
Retail Banking, Property & Casualty..., Consumer Lending, Credit Cards, Semiconductors, Semiconductor Industry, Semiconductor..., Semiconductor Process, Administrative Work, Leadership, Finance, Customer Service, Microsoft Excel, Insurance, Team Leadership, Process Improvement, Outlook
Education
University of Phoenix 2011 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Joseph Ferris ACSR, AINS, API, AIC Joseph Ferris ACSR, AINS, API, AIC's USAA Experience February 2003 - February 2009
Job Insurance Academy Supervisor II at CSAA IG
Industry Insurance
Experience
CSAA Insurance Group March 2009 - Present
USAA February 2003 - February 2009
lds church 1998 - 2000
lds church 1998 - 2000
Skills
Process Improvement, Leadership Development, Employee Engagement, Integrated Coaching, Conflict Resolution, Escalation Resolution, Customer Retention, Inter-departmental..., Quality Assurance, Recruiting, Net Promoter Score, Insurance, Interviews, Customer Service, Casualty Insurance, General Insurance, Risk Management, Leadership, Training
Education
University of Phoenix 2006 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
CSAA Insurance Group March 2009 - Present
USAA February 2003 - February 2009
lds church 1998 - 2000
lds church 1998 - 2000
Skills
Process Improvement, Leadership Development, Employee Engagement, Integrated Coaching, Conflict Resolution, Escalation Resolution, Customer Retention, Inter-departmental..., Quality Assurance, Recruiting, Net Promoter Score, Insurance, Interviews, Customer Service, Casualty Insurance, General Insurance, Risk Management, Leadership, Training
Education
University of Phoenix 2006 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Jennifer Zarka Jennifer Zarka's USAA Experience January 2009 - April 2010
Job Managing Attorney at Zarka Law Firm, PLLC
Industry Law Practice
Experience
Zarka Law Firm, PLLC November 2013 - Present
Law Office of James Rodriguez April 2011 - October 2013
Center for Legal and Social Justice August 2012 - May 2013
St. Mary's University August 2010 - May 2013
Women's Law Association May 2012 - April 2013
Women's Law Association May 2011 - May 2012
USAA January 2009 - April 2010
Swarovski March 2002 - April 2007
Skills
Legal Research, Criminal Defense, Legal Writing, Family Law, Probate, Criminal Appeals, Immigration Law, Contract Law, Lexis, Mediation, Criminal Law, Appeals, Civil Litigation, Courts, Litigation, Legal Issues
Education
St. Mary's University School of Law 2010 — 2013
Doctor of Law (J.D.), Law
St. Mary's University School of Law 2010 — 2013
Doctor of Law (J.D.)
University of Phoenix 2005 — 2007
Bachelor of Science, Business Marketing
Zarka Law Firm, PLLC November 2013 - Present
Law Office of James Rodriguez April 2011 - October 2013
Center for Legal and Social Justice August 2012 - May 2013
St. Mary's University August 2010 - May 2013
Women's Law Association May 2012 - April 2013
Women's Law Association May 2011 - May 2012
USAA January 2009 - April 2010
Swarovski March 2002 - April 2007
Skills
Legal Research, Criminal Defense, Legal Writing, Family Law, Probate, Criminal Appeals, Immigration Law, Contract Law, Lexis, Mediation, Criminal Law, Appeals, Civil Litigation, Courts, Litigation, Legal Issues
Education
St. Mary's University School of Law 2010 — 2013
Doctor of Law (J.D.), Law
St. Mary's University School of Law 2010 — 2013
Doctor of Law (J.D.)
University of Phoenix 2005 — 2007
Bachelor of Science, Business Marketing
Felicia Wilson Felicia Wilson's USAA Experience January 2014 - Present
Job LEO Retired/Property & Casualty Professional
Industry Insurance
Experience
USAA January 2014 - Present
LAKELAND POLICE DEPT October 1994 - July 2013
Lakeland Police 1991 - 2013
Skills
Private Investigations, Police, Military, Patrol, Crime Prevention, Criminal Investigations, Field Training, Security Clearance, Security, First Aid, Community Policing, Field Training Officer, REAL ESTATE SALES..., Talent Acquisition, Payroll, Human Resource..., Strategic Hiring, Background investigation, Customer Service, Critical Thinking, Crisis Intervention..., PeopleSoft, Instructor-led Training, Coaching, Adminisrtation, Problem Solving, Project Management, Microsoft Office, Employee Training, Firearms, Government, Interrogation, Investigation, Law Enforcement, Leadership Development, Public Safety, Public Speaking, Strategic Planning, Policy, Leadership, Criminal Justice, Team Building, Management, Emergency Management, Background Checks
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
ST. LEO UNIVERSITY 2001 — 2003
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
USAA January 2014 - Present
LAKELAND POLICE DEPT October 1994 - July 2013
Lakeland Police 1991 - 2013
Skills
Private Investigations, Police, Military, Patrol, Crime Prevention, Criminal Investigations, Field Training, Security Clearance, Security, First Aid, Community Policing, Field Training Officer, REAL ESTATE SALES..., Talent Acquisition, Payroll, Human Resource..., Strategic Hiring, Background investigation, Customer Service, Critical Thinking, Crisis Intervention..., PeopleSoft, Instructor-led Training, Coaching, Adminisrtation, Problem Solving, Project Management, Microsoft Office, Employee Training, Firearms, Government, Interrogation, Investigation, Law Enforcement, Leadership Development, Public Safety, Public Speaking, Strategic Planning, Policy, Leadership, Criminal Justice, Team Building, Management, Emergency Management, Background Checks
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
ST. LEO UNIVERSITY 2001 — 2003
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Britt Miley Britt Miley's USAA Experience February 2011 - Present
Job Insurance Adjuster at USAA
Industry Financial Services
Experience
USAA February 2011 - Present
Skills
Customer Service, Management, Team Building, Leadership, Human Resources
Education
University of Phoenix 2012 — 2015
Master of Human Resource Management Certificate, Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2010
Bachelor's degree, Business Administration and Management, General
USAA February 2011 - Present
Skills
Customer Service, Management, Team Building, Leadership, Human Resources
Education
University of Phoenix 2012 — 2015
Master of Human Resource Management Certificate, Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2010
Bachelor's degree, Business Administration and Management, General
Lamont Colquitt Lamont Colquitt's USAA Experience August 2007 - July 2011
Job Manager Workforce Management, Military & Veterans, United Healthcare
Industry Information Technology and Services
Experience
UnitedHealth Group July 2015 - Present
UnitedHealthcare February 2013 - July 2015
Arizona Public Service (APS) July 2011 - February 2013
USAA August 2007 - July 2011
Verizon Wireless September 2003 - January 2007
United States Marine Corps February 1998 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, PeopleSoft, IEX, Blue Pumpkin, Verint, Forecasting, Master Scheduling, Data Analysis, Nortel, Six Sigma Yellow Belt, Six Sigma Green Belt, CCM, SharePoint, Process Improvement, Troubleshooting, Leadership, Workforce Management
Education
University of Phoenix 2011 — 2013
Master's degree, Information Technology
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Information Technology
UnitedHealth Group July 2015 - Present
UnitedHealthcare February 2013 - July 2015
Arizona Public Service (APS) July 2011 - February 2013
USAA August 2007 - July 2011
Verizon Wireless September 2003 - January 2007
United States Marine Corps February 1998 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, PeopleSoft, IEX, Blue Pumpkin, Verint, Forecasting, Master Scheduling, Data Analysis, Nortel, Six Sigma Yellow Belt, Six Sigma Green Belt, CCM, SharePoint, Process Improvement, Troubleshooting, Leadership, Workforce Management
Education
University of Phoenix 2011 — 2013
Master's degree, Information Technology
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Information Technology
Felix Herrera Felix Herrera's USAA Experience December 2014 - Present
Job I solve problems for a living.
Industry Banking
Experience
USAA December 2014 - Present
G/O Digital November 2013 - June 2014
DataSphere Technologies Inc. July 2011 - November 2013
University of Phoenix July 2007 - December 2010
Preferred Mortgage Connection May 2005 - August 2007
University of Phoenix November 2003 - July 2005
United States Marine Corps June 1992 - November 2003
Skills
Leadership, Management, Training, Sales, Coaching, Marketing, Cold Calling, Sales Management, Team Building, Salesforce.com, Lead Generation, Sales Process, CRM, Customer Service, Leadership Development, Account Management, Staff Development, Recruiting, Marketing Strategy, Team Leadership, Strategic Planning, Customer Retention, Digital Marketing, Public Speaking, New Business Development, Direct Sales, Business Development, Sales Presentations, Sales Operations, Organizational..., Event Planning, SaaS, Program Management, Negotiation, Social Media Marketing, Marines, Performance Management, PPC, Start-ups, Advertising, B2B, Social Networking, Online Advertising, Mobile Marketing, Strategy, Employee Training, Email Marketing, Social Media
Education
University of Phoenix 2009 — 2011
MAEd, Adult Education and Training
University of Phoenix 2007 — 2008
MBA, Business Administration
University of Phoenix 2000 — 2005
BSB, Marketing
USAA December 2014 - Present
G/O Digital November 2013 - June 2014
DataSphere Technologies Inc. July 2011 - November 2013
University of Phoenix July 2007 - December 2010
Preferred Mortgage Connection May 2005 - August 2007
University of Phoenix November 2003 - July 2005
United States Marine Corps June 1992 - November 2003
Skills
Leadership, Management, Training, Sales, Coaching, Marketing, Cold Calling, Sales Management, Team Building, Salesforce.com, Lead Generation, Sales Process, CRM, Customer Service, Leadership Development, Account Management, Staff Development, Recruiting, Marketing Strategy, Team Leadership, Strategic Planning, Customer Retention, Digital Marketing, Public Speaking, New Business Development, Direct Sales, Business Development, Sales Presentations, Sales Operations, Organizational..., Event Planning, SaaS, Program Management, Negotiation, Social Media Marketing, Marines, Performance Management, PPC, Start-ups, Advertising, B2B, Social Networking, Online Advertising, Mobile Marketing, Strategy, Employee Training, Email Marketing, Social Media
Education
University of Phoenix 2009 — 2011
MAEd, Adult Education and Training
University of Phoenix 2007 — 2008
MBA, Business Administration
University of Phoenix 2000 — 2005
BSB, Marketing
Derek West's USAA Experience June 2013 - Present
Job Software Developer integrator at USAA
Industry Information Technology and Services
Experience
USAA June 2013 - Present
UPMC 2011 - 2013
Skills
C# 4.0, Java Enterprise Edition, ASP.NET MVC, JavaScript, Microsoft SQL Server, Oracle, WCF Services, SOAP, JAX-WS, ORM Tools, NHibernate, OpenJPA, VB.NET, Windows Server, IIS 7, LINQ, Web Development
Education
University of Pittsburgh 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Pittsburgh School of Information Science 2005 — 2007
Masters of Information Science, Computer Systems Networking and Telecommunications
University of Pittsburgh 2002 — 2005
Natural Science, Statistics
USAA June 2013 - Present
UPMC 2011 - 2013
Skills
C# 4.0, Java Enterprise Edition, ASP.NET MVC, JavaScript, Microsoft SQL Server, Oracle, WCF Services, SOAP, JAX-WS, ORM Tools, NHibernate, OpenJPA, VB.NET, Windows Server, IIS 7, LINQ, Web Development
Education
University of Pittsburgh 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Pittsburgh School of Information Science 2005 — 2007
Masters of Information Science, Computer Systems Networking and Telecommunications
University of Pittsburgh 2002 — 2005
Natural Science, Statistics
Kemah Johnson's USAA Experience October 2003 - Present
Job FF Insurance Manager at USAA
Industry Financial Services
Experience
USAA October 2003 - Present
The Hartford August 1997 - October 2003
Skills
Insurance, Underwriting, Property, Financial Services, Leadership, Management, Customer Service, Strategic Planning, Microsoft Excel, Coaching, Call Centers, Risk Management, Team Building, Process Improvement
Education
University of Phoenix 2006 — 2009
Bachelor of Business Administration (BBA)
USAA October 2003 - Present
The Hartford August 1997 - October 2003
Skills
Insurance, Underwriting, Property, Financial Services, Leadership, Management, Customer Service, Strategic Planning, Microsoft Excel, Coaching, Call Centers, Risk Management, Team Building, Process Improvement
Education
University of Phoenix 2006 — 2009
Bachelor of Business Administration (BBA)
Roshonda Bright Roshonda Bright's USAA Experience February 2013 - September 2013
Job Hard working individual with more than ten years in the mortgage/auto industry to offer. Experienced underwriter, loan p
Industry Financial Services
Experience
McGlinchey Stafford and Youngblood & Associates August 2013 - Present
USAA February 2013 - September 2013
Ally Financial Inc. December 2008 - May 2012
Skills
Loss Mitigation, Financial Modeling, Residential Mortgages, Mortgage Servicing, Mortgage Underwriting, Credit, Credit Risk, Credit Analysis, Collections, Asset Managment, Insurance, Supervisory Experience, FHA, Short Sales, Deed in Lieu, Foreclosures, Escrow, Loan Servicing, VA loans, Loan Modifications, Home Equity Lines of..., Refinance, REO, Vendor Management, Strategic Negotiations, Electronic Payment..., Inventory Control, Risk Based Inspection, Conventional, Relationship Management..., BPO, Sales, Mortgage Lending, Commercial Lending, FHA, VA, Conventional,..., Foreclosure,...
Education
University of Phoenix 2011 — 2014
Business, Management, Marketing, and Related Support Services, Sophomore
McGlinchey Stafford and Youngblood & Associates August 2013 - Present
USAA February 2013 - September 2013
Ally Financial Inc. December 2008 - May 2012
Skills
Loss Mitigation, Financial Modeling, Residential Mortgages, Mortgage Servicing, Mortgage Underwriting, Credit, Credit Risk, Credit Analysis, Collections, Asset Managment, Insurance, Supervisory Experience, FHA, Short Sales, Deed in Lieu, Foreclosures, Escrow, Loan Servicing, VA loans, Loan Modifications, Home Equity Lines of..., Refinance, REO, Vendor Management, Strategic Negotiations, Electronic Payment..., Inventory Control, Risk Based Inspection, Conventional, Relationship Management..., BPO, Sales, Mortgage Lending, Commercial Lending, FHA, VA, Conventional,..., Foreclosure,...
Education
University of Phoenix 2011 — 2014
Business, Management, Marketing, and Related Support Services, Sophomore
Larissa Moran Larissa Moran's USAA Experience March 2006 - June 2010
Job Experienced Sales and Account Management
Industry Consumer Services
Experience
Humana July 2012 - Present
UPS Supply Chain Solutions September 2010 - June 2011
USAA March 2006 - June 2010
United States Air Force August 1995 - October 2003
Skills
Customer Relations, Microsoft Office, Negotiation, Customer Service, Sales Management, Inside Sales, Sales Process, Coaching, Telecommunications, Team Leadership, Banking, Internet Banking, Mortgage Underwriting, Mortgage Planning, Office Management, MS Office Suite, Oracle, Lead Generation, Medical, Pediatrics, Supervisory Skills
Education
University of Phoenix 2008 — 2009
Humana July 2012 - Present
UPS Supply Chain Solutions September 2010 - June 2011
USAA March 2006 - June 2010
United States Air Force August 1995 - October 2003
Skills
Customer Relations, Microsoft Office, Negotiation, Customer Service, Sales Management, Inside Sales, Sales Process, Coaching, Telecommunications, Team Leadership, Banking, Internet Banking, Mortgage Underwriting, Mortgage Planning, Office Management, MS Office Suite, Oracle, Lead Generation, Medical, Pediatrics, Supervisory Skills
Education
University of Phoenix 2008 — 2009
Michelle Rosas Michelle Rosas's USAA Experience May 2010 - July 2014
Job Auto Damage estimator at Progressive Insurance
Industry Financial Services
Experience
Progressive Insurance August 2014 - Present
USAA May 2010 - July 2014
Converse Police Department August 2008 - August 2010
Alamo Heights Police Department May 2004 - August 2008
American Medical Response July 2001 - July 2004
West Telemarketing February 2001 - June 2004
Blockbuster May 1999 - January 2001
Skills
Insurance, Underwriting, Mutual Funds, Fixed Annuities, Investments, Banking, Asset Allocation, Credit
Education
University of the Incarnate Word 2012 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2012
Bachelor of Applied Science (BASc), Human Services/Management, 3.9
Progressive Insurance August 2014 - Present
USAA May 2010 - July 2014
Converse Police Department August 2008 - August 2010
Alamo Heights Police Department May 2004 - August 2008
American Medical Response July 2001 - July 2004
West Telemarketing February 2001 - June 2004
Blockbuster May 1999 - January 2001
Skills
Insurance, Underwriting, Mutual Funds, Fixed Annuities, Investments, Banking, Asset Allocation, Credit
Education
University of the Incarnate Word 2012 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2012
Bachelor of Applied Science (BASc), Human Services/Management, 3.9
Jim Wendell Jim Wendell's USAA Experience November 2009 - Present
Job Instructional Assistant
Industry Education Management
Experience
NEISD August 2015 - Present
USAA November 2009 - Present
City of Grey Forest February 2008 - November 2009
Flying Circle Bag Company October 2007 - March 2008
Skills
Financial Analysis, Account Collections, Member Relations, Sales, Sales Management, Loan Origination, Loan Servicing, VA loans, Loan Modifications, Home Equity Loans, Public Relations, Communication Skills, Safety, Staff Supervision, Sales Execution, project execution, Project Estimation, Accounts Payable, Accounts Receivable, Key Account Management, Customer Service, FHA financing, Inventory Management, Loss Mitigation, Mortgage Servicing, Process Improvement, Project Management, Team Building
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
West Texas A&M University 2000 — 2002
NEISD August 2015 - Present
USAA November 2009 - Present
City of Grey Forest February 2008 - November 2009
Flying Circle Bag Company October 2007 - March 2008
Skills
Financial Analysis, Account Collections, Member Relations, Sales, Sales Management, Loan Origination, Loan Servicing, VA loans, Loan Modifications, Home Equity Loans, Public Relations, Communication Skills, Safety, Staff Supervision, Sales Execution, project execution, Project Estimation, Accounts Payable, Accounts Receivable, Key Account Management, Customer Service, FHA financing, Inventory Management, Loss Mitigation, Mortgage Servicing, Process Improvement, Project Management, Team Building
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
West Texas A&M University 2000 — 2002
Anne Nguyen, MBA Anne Nguyen, MBA's USAA Experience April 1999 - February 2002
Job Contract Accountant at Cresleigh Homes / EnviroAmerica
Industry Accounting
Experience
Cresleigh Homes / EnviroAmerica October 2013 - Present
ESP SAFETY INC. May 2012 - August 2013
Modified Polymer Components, Inc. May 2010 - May 2012
Bookkeeping & Consulting Services, Temporary Contract September 2009 - May 2010
ClickAway Corporation October 2007 - September 2009
Addison Avenue Federal Credit Union August 2006 - October 2007
I.E. Online.Com July 2005 - August 2006
Woodrow B. Elley CPA & Associates February 2002 - June 2005
USAA April 1999 - February 2002
World Savings Banks Institute March 1998 - April 1999
Skills
QuickBooks, SAP, Microsoft Excel, PowerPoint, Manufacturing, Management, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Accounting, Financial Accounting, GAAP, Accounts Payable, Cost Accounting, Accounts Receivable, Account Reconciliation, Internal Controls, Fixed Assets, Strategic Financial..., Financial Analysis, Auditing, Cash Flow, Financial Statements, Payroll, Cash Management, Finance, Financial Audits, Journal Entries, Variance Analysis, Invoicing, Great Plains Software, Revenue Recognition, Analysis, Access, Cash Flow Forecasting, Tax, Bookkeeping, Forecasting, Balance, Bank Reconciliation, Accruals, Budgets, ERP, US GAAP, Consolidation, Internal Audit, Managerial Finance, P&L, Peachtree, Microsoft Dynamics GP
Education
University of Phoenix 2010 — 2011
Master, MBA - Health Care Management, 3.65
University of Texas at San Antonio, Texas 1990 — 1994
Bachelor, Business Finance
Cresleigh Homes / EnviroAmerica October 2013 - Present
ESP SAFETY INC. May 2012 - August 2013
Modified Polymer Components, Inc. May 2010 - May 2012
Bookkeeping & Consulting Services, Temporary Contract September 2009 - May 2010
ClickAway Corporation October 2007 - September 2009
Addison Avenue Federal Credit Union August 2006 - October 2007
I.E. Online.Com July 2005 - August 2006
Woodrow B. Elley CPA & Associates February 2002 - June 2005
USAA April 1999 - February 2002
World Savings Banks Institute March 1998 - April 1999
Skills
QuickBooks, SAP, Microsoft Excel, PowerPoint, Manufacturing, Management, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Accounting, Financial Accounting, GAAP, Accounts Payable, Cost Accounting, Accounts Receivable, Account Reconciliation, Internal Controls, Fixed Assets, Strategic Financial..., Financial Analysis, Auditing, Cash Flow, Financial Statements, Payroll, Cash Management, Finance, Financial Audits, Journal Entries, Variance Analysis, Invoicing, Great Plains Software, Revenue Recognition, Analysis, Access, Cash Flow Forecasting, Tax, Bookkeeping, Forecasting, Balance, Bank Reconciliation, Accruals, Budgets, ERP, US GAAP, Consolidation, Internal Audit, Managerial Finance, P&L, Peachtree, Microsoft Dynamics GP
Education
University of Phoenix 2010 — 2011
Master, MBA - Health Care Management, 3.65
University of Texas at San Antonio, Texas 1990 — 1994
Bachelor, Business Finance
Dali Suarez's USAA Experience April 2014 - Present
Job Financial Analyst Bank Expense Management at USAA.
Industry Banking
Experience
USAA April 2014 - Present
Argonaut Group February 2013 - April 2014
Argo Group International Holdings, Ltd. September 2012 - February 2013
Argo Group International Holdings, Ltd. October 2011 - February 2013
First National Bank Texas September 2010 - May 2011
Pixel Logic, Inc. April 2010 - August 2010
Nobox May 2007 - September 2008
Skills
Budget, Project Management, Spanish, English, Communication Skills, Project Planning, SharePoint, Ad Hoc Reporting, Microsoft Office, Internal Controls, Process Consulting, Data Analysis, Customer Service, Organizational..., Time Management, Spinner, Budgets, Interpersonal..., Self-driven, Financial Analysis, Accounting, Financial Reporting, Forecasting, Management, Leadership, Process Improvement, Strategic Planning, Analysis, Social Media
Education
University of Puerto Rico School of Law 2008 — 2010
Completed three semesters
University of Puerto Rico-Mayaguez 2002 — 2006
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laude
USAA April 2014 - Present
Argonaut Group February 2013 - April 2014
Argo Group International Holdings, Ltd. September 2012 - February 2013
Argo Group International Holdings, Ltd. October 2011 - February 2013
First National Bank Texas September 2010 - May 2011
Pixel Logic, Inc. April 2010 - August 2010
Nobox May 2007 - September 2008
Skills
Budget, Project Management, Spanish, English, Communication Skills, Project Planning, SharePoint, Ad Hoc Reporting, Microsoft Office, Internal Controls, Process Consulting, Data Analysis, Customer Service, Organizational..., Time Management, Spinner, Budgets, Interpersonal..., Self-driven, Financial Analysis, Accounting, Financial Reporting, Forecasting, Management, Leadership, Process Improvement, Strategic Planning, Analysis, Social Media
Education
University of Puerto Rico School of Law 2008 — 2010
Completed three semesters
University of Puerto Rico-Mayaguez 2002 — 2006
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laude
Larry Ludwig Larry Ludwig's USAA Experience 2002 - 2006
Job AVP Major Accounts/SIU Compliance at GlobalOptions
Industry Insurance
Experience
GlobalOptions August 2014 - Present
QBE FIRST June 2011 - August 2014
Balboa Insurance Group December 2006 - July 2010
Countrywide 2006 - January 2008
USAA 2002 - 2006
CNA INSURANCE 1996 - 2002
Great American Insurance 1992 - 1995
Skills
Fraud, Claim, Insurance, Liability, Claims Management, Investigation, Claim Investigation, Property & Casualty..., Litigation Management, Risk Management, Private Investigations, Legal Liability, Subrogation, Fraud Claims, Commercial Insurance, General Insurance, Workers Compensation, Property Damage, Automobile Accidents, Management, Background Checks, Risk Assessment, Underwriting, Casualty, Claims Resolution, Claims Investigations, Property Claims, Accident, Fraud Detection, Investigative Research, Internal Investigations, Commercial Lines, Claims Handling, Insurance Law, Certified Fraud Examiner, Reinsurance, Performance Management, Analysis, Interviews, Litigation, Liability Analysis, Health Insurance, Life Insurance, Professional Liability, Umbrella Insurance, Skip Tracing, Investigative Reporting, Financial Risk, Surveillance, Fraud Compliance
Education
University of Phoenix 1994 — 1998
Business Administration, Business Administration, Management and Operations
Utah Peace Officers Academy
Certified Police Officer, Law Enforcement Investigation and Interviewing
GlobalOptions August 2014 - Present
QBE FIRST June 2011 - August 2014
Balboa Insurance Group December 2006 - July 2010
Countrywide 2006 - January 2008
USAA 2002 - 2006
CNA INSURANCE 1996 - 2002
Great American Insurance 1992 - 1995
Skills
Fraud, Claim, Insurance, Liability, Claims Management, Investigation, Claim Investigation, Property & Casualty..., Litigation Management, Risk Management, Private Investigations, Legal Liability, Subrogation, Fraud Claims, Commercial Insurance, General Insurance, Workers Compensation, Property Damage, Automobile Accidents, Management, Background Checks, Risk Assessment, Underwriting, Casualty, Claims Resolution, Claims Investigations, Property Claims, Accident, Fraud Detection, Investigative Research, Internal Investigations, Commercial Lines, Claims Handling, Insurance Law, Certified Fraud Examiner, Reinsurance, Performance Management, Analysis, Interviews, Litigation, Liability Analysis, Health Insurance, Life Insurance, Professional Liability, Umbrella Insurance, Skip Tracing, Investigative Reporting, Financial Risk, Surveillance, Fraud Compliance
Education
University of Phoenix 1994 — 1998
Business Administration, Business Administration, Management and Operations
Utah Peace Officers Academy
Certified Police Officer, Law Enforcement Investigation and Interviewing
Jeremy Dubicki Jeremy Dubicki's USAA Experience May 2015 - May 2015
Job Software Developer
Industry Information Technology and Services
Experience
IndraSoft, Inc. June 2015 - Present
USAA May 2015 - May 2015
Avnet Electronics Marketing March 2014 - April 2015
Texas Windstorm Insurance Association April 2012 - March 2014
Accenture April 2011 - April 2012
ABC Imaging June 2007 - October 2010
Cerqa April 2005 - June 2007
Skills
JavaScript, HTML, HTML 5, Java, CSS, CSS Javascript, CSS3, ChocolateChip UI, Ionic Framework, AngularJS, PhoneGap, Cordova, SQL, SQLite, Web Design, Objective-C, Microsoft SQL Server, Adobe Creative Suite, Photoshop, Illustrator, Adobe Acrobat, InDesign, Dreamweaver, QuarkXPress, Working knowledge of..., Working knowledge of..., Pitstop, Quality Assurance, HP Quality Center, Military, Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of...
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Computer Software Engineering, 4.2
University of Phoenix 2009 — 2011
Bachelor's degree, Computer Science
IndraSoft, Inc. June 2015 - Present
USAA May 2015 - May 2015
Avnet Electronics Marketing March 2014 - April 2015
Texas Windstorm Insurance Association April 2012 - March 2014
Accenture April 2011 - April 2012
ABC Imaging June 2007 - October 2010
Cerqa April 2005 - June 2007
Skills
JavaScript, HTML, HTML 5, Java, CSS, CSS Javascript, CSS3, ChocolateChip UI, Ionic Framework, AngularJS, PhoneGap, Cordova, SQL, SQLite, Web Design, Objective-C, Microsoft SQL Server, Adobe Creative Suite, Photoshop, Illustrator, Adobe Acrobat, InDesign, Dreamweaver, QuarkXPress, Working knowledge of..., Working knowledge of..., Pitstop, Quality Assurance, HP Quality Center, Military, Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of...
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Computer Software Engineering, 4.2
University of Phoenix 2009 — 2011
Bachelor's degree, Computer Science
Eddie Schulze Eddie Schulze's USAA Experience February 2001 - November 2001
Job IT Consultant
Industry Internet
Experience
IT Independent Consultant November 2013 - Present
Xtreme Solutions, Inc. October 2012 - November 2013
Xtreme Solutions, Inc. May 2012 - October 2012
Xtreme Solutions, Inc. May 2011 - May 2012
Federal Resources Corporation October 2009 - January 2011
Nortel Government Solutions February 2008 - August 2009
IT Independent Consultant July 2001 - February 2008
USAA February 2001 - November 2001
ADTECH SYSTEMS LTD April 1999 - February 2001
DataVise Information Technology Services, Inc. August 1995 - April 1999
Skills
CompTIA Security+..., CompTIA Network+..., CWNA - Certified..., ACMA - Aruba Certified..., MCP - Microsoft..., MCSA 2012 - Microsoft:..., MCSE 2012 - Microsoft:..., CISSP - Certified..., Cisco Routers, VMware, Network Design, Brocade, Aruba Wireless, Leadership, Microsoft Exchange, Network Administration, Program Management, Computer Hardware, Routing Protocols, Active Directory, Computer & Network..., Operating Systems, System Deployment, Wireless, Team Building, Team Leadership, Strategic Planning, Microsoft DNS, Cisco Technologies, Network Troubleshooting, Computer Hardware..., Linux Server, Cisco Wireless, Microsoft Servers, Software Documentation
Education
University of Phoenix 2003 — 2008
Bachelors of Science, Management Information Systems, General, 4.0
ITT Engineering, San Antonio, TX 1993 — 1995
Associate of Applied Science, Electronic Systems Technology, 4.0
IT Independent Consultant November 2013 - Present
Xtreme Solutions, Inc. October 2012 - November 2013
Xtreme Solutions, Inc. May 2012 - October 2012
Xtreme Solutions, Inc. May 2011 - May 2012
Federal Resources Corporation October 2009 - January 2011
Nortel Government Solutions February 2008 - August 2009
IT Independent Consultant July 2001 - February 2008
USAA February 2001 - November 2001
ADTECH SYSTEMS LTD April 1999 - February 2001
DataVise Information Technology Services, Inc. August 1995 - April 1999
Skills
CompTIA Security+..., CompTIA Network+..., CWNA - Certified..., ACMA - Aruba Certified..., MCP - Microsoft..., MCSA 2012 - Microsoft:..., MCSE 2012 - Microsoft:..., CISSP - Certified..., Cisco Routers, VMware, Network Design, Brocade, Aruba Wireless, Leadership, Microsoft Exchange, Network Administration, Program Management, Computer Hardware, Routing Protocols, Active Directory, Computer & Network..., Operating Systems, System Deployment, Wireless, Team Building, Team Leadership, Strategic Planning, Microsoft DNS, Cisco Technologies, Network Troubleshooting, Computer Hardware..., Linux Server, Cisco Wireless, Microsoft Servers, Software Documentation
Education
University of Phoenix 2003 — 2008
Bachelors of Science, Management Information Systems, General, 4.0
ITT Engineering, San Antonio, TX 1993 — 1995
Associate of Applied Science, Electronic Systems Technology, 4.0
Jason Rottum Jason Rottum's USAA Experience February 2012 - January 2014
Job Estimator at David Weekley Homes
Industry Construction
Experience
David Weekley Homes March 2014 - Present
USAA February 2012 - January 2014
All Phase Electric and Maintanance, Inc. January 2008 - April 2011
Mercedes Homes, Inc. 2003 - 2007
Conseco Financial Corporation 1996 - 2002
Skills
Microsoft Office, Team Building, Planning, Quality Control, CPM Scheduling, Process Scheduler, Process Improvement, Customer Service, Project Management, Contract Management, Contract Negotiation, Strategic Planning, Leadership, Budgets, Team Leadership, Management, Cost Benefit, Training, Project Planning, Construction, Project Coordination, Insurance, Finance, Outlook, Logistics, Construction Management, Marketing, Employee Relations, Strategy, Account Management, Business Planning, Change Management, Cross-functional Team..., Customer Satisfaction, Microsoft Excel, Negotiation, Operations Management, Pricing, Procurement, Program Management, Purchasing, Recruiting, Risk Management, Sales, Teamwork, Analysis, Business Analysis, Forecasting, Time Management, Vendor Management
Education
University of Phoenix 2012 — 2014
MBA
National College 1989 — 1992
B.S., Business Administration Management
David Weekley Homes March 2014 - Present
USAA February 2012 - January 2014
All Phase Electric and Maintanance, Inc. January 2008 - April 2011
Mercedes Homes, Inc. 2003 - 2007
Conseco Financial Corporation 1996 - 2002
Skills
Microsoft Office, Team Building, Planning, Quality Control, CPM Scheduling, Process Scheduler, Process Improvement, Customer Service, Project Management, Contract Management, Contract Negotiation, Strategic Planning, Leadership, Budgets, Team Leadership, Management, Cost Benefit, Training, Project Planning, Construction, Project Coordination, Insurance, Finance, Outlook, Logistics, Construction Management, Marketing, Employee Relations, Strategy, Account Management, Business Planning, Change Management, Cross-functional Team..., Customer Satisfaction, Microsoft Excel, Negotiation, Operations Management, Pricing, Procurement, Program Management, Purchasing, Recruiting, Risk Management, Sales, Teamwork, Analysis, Business Analysis, Forecasting, Time Management, Vendor Management
Education
University of Phoenix 2012 — 2014
MBA
National College 1989 — 1992
B.S., Business Administration Management
Latisha Saunders's USAA Experience October 2014 - Present
Job Financial Foundations Representative at USAA
Industry Management Consulting
Experience
USAA October 2014 - Present
Nordstrom January 2008 - August 2008
United States Navy September 2004 - September 2006
Skills
Military, Leadership, Strategic Planning, Public Speaking, Leadership Development, Team Leadership, Management, Training, Microsoft Office, PowerPoint, Critical Thinking, Customer Service, Strategy, Analysis, Microsoft Excel, Team Building, Event Planning, Organizational..., Organizational...
Education
University of Phoenix 2014 — 2017
DHA (Doctorate of Health Administration), Health/Health Care Administration/Management
University of Phoenix 2011 — 2012
Bachelor's of Science in Business Management, Business Administration
University of Phoenix 2011 — 2012
Master's degree, Business Administration and Management, General
USAA October 2014 - Present
Nordstrom January 2008 - August 2008
United States Navy September 2004 - September 2006
Skills
Military, Leadership, Strategic Planning, Public Speaking, Leadership Development, Team Leadership, Management, Training, Microsoft Office, PowerPoint, Critical Thinking, Customer Service, Strategy, Analysis, Microsoft Excel, Team Building, Event Planning, Organizational..., Organizational...
Education
University of Phoenix 2014 — 2017
DHA (Doctorate of Health Administration), Health/Health Care Administration/Management
University of Phoenix 2011 — 2012
Bachelor's of Science in Business Management, Business Administration
University of Phoenix 2011 — 2012
Master's degree, Business Administration and Management, General
Andrea D'Avignon, CFCM Andrea D'Avignon, CFCM's USAA Experience August 2003 - March 2004
Job independent consultant
Industry Cosmetics
Experience
Self November 2013 - Present
Rodan and Fields June 2014 - September 2014
US Air Force October 2008 - November 2013
USAA August 2003 - March 2004
US Army March 1997 - June 2003
Skills
Project Planning, Military Operations, Security Clearance, Air Force, DoD, Supply Management, Logistics, Leadership, Government Contracting, National Security, Supply Chain, Military, Defense, Command, Purchasing, Operations Management, Aviation, Government Procurement, Aerospace, Procurement, Operational Planning, Cross-functional Team..., Process Improvement, Logistics Management, Team Building, Government, Earned Value Management, Contract Negotiation, Information Assurance, Military Logistics, Military Experience, Supply Chain Management, Contract Management, Program Management
Education
University of Phoenix 2004 — 2008
Bachelor's degree, Marketing
Self November 2013 - Present
Rodan and Fields June 2014 - September 2014
US Air Force October 2008 - November 2013
USAA August 2003 - March 2004
US Army March 1997 - June 2003
Skills
Project Planning, Military Operations, Security Clearance, Air Force, DoD, Supply Management, Logistics, Leadership, Government Contracting, National Security, Supply Chain, Military, Defense, Command, Purchasing, Operations Management, Aviation, Government Procurement, Aerospace, Procurement, Operational Planning, Cross-functional Team..., Process Improvement, Logistics Management, Team Building, Government, Earned Value Management, Contract Negotiation, Information Assurance, Military Logistics, Military Experience, Supply Chain Management, Contract Management, Program Management
Education
University of Phoenix 2004 — 2008
Bachelor's degree, Marketing
Tiffani Davey Tiffani Davey's USAA Experience December 2014 - Present
Job Registered ParaplannerSM
Industry Financial Services
Experience
Pittman Wealth Management LLC February 2015 - Present
USAA December 2014 - Present
Pittman & Murdough, PLLC November 2000 - November 2014
Loftco, Inc September 1995 - November 2000
Loftco Inc June 1995 - November 2000
Education
University of Phoenix 2009 — 2012
Bachelor of Science, with an Emphasis in Finance
Pittman Wealth Management LLC February 2015 - Present
USAA December 2014 - Present
Pittman & Murdough, PLLC November 2000 - November 2014
Loftco, Inc September 1995 - November 2000
Loftco Inc June 1995 - November 2000
Education
University of Phoenix 2009 — 2012
Bachelor of Science, with an Emphasis in Finance
George Rosen, SCLA George Rosen, SCLA's USAA Experience August 2014 - Present
Job Assistant Vice President Enterprise Fulfillment at USAA
Industry Insurance
Experience
USAA August 2014 - Present
USAA January 2013 - August 2014
USAA May 2012 - January 2013
USAA September 2008 - May 2012
USAA May 2007 - September 2008
USAA May 2003 - May 2007
USAA November 2001 - May 2003
Skills
Process Improvement, BPO, Property & Casualty..., Claims, Operational Excellence, Insurance, Change Leadership, Business Process..., Process Engineering, Vendor Management, Executive Management, Change Management, Leadership, Claim, Continuous Improvement, Business Transformation, Program Management, Business Process, Risk Management, Procurement, Cross-functional Team..., Call Centers, Strategy, Financial Services, Business Analysis, Project Portfolio..., Enterprise Software, PMO, Analysis, Outsourcing, Management, Operations Management, Six Sigma, Performance Management, SDLC, Management Consulting, Team Building, PMP
Education
University of Phoenix 2003 — 2007
BS, Business Management
USAA August 2014 - Present
USAA January 2013 - August 2014
USAA May 2012 - January 2013
USAA September 2008 - May 2012
USAA May 2007 - September 2008
USAA May 2003 - May 2007
USAA November 2001 - May 2003
Skills
Process Improvement, BPO, Property & Casualty..., Claims, Operational Excellence, Insurance, Change Leadership, Business Process..., Process Engineering, Vendor Management, Executive Management, Change Management, Leadership, Claim, Continuous Improvement, Business Transformation, Program Management, Business Process, Risk Management, Procurement, Cross-functional Team..., Call Centers, Strategy, Financial Services, Business Analysis, Project Portfolio..., Enterprise Software, PMO, Analysis, Outsourcing, Management, Operations Management, Six Sigma, Performance Management, SDLC, Management Consulting, Team Building, PMP
Education
University of Phoenix 2003 — 2007
BS, Business Management
Ernesto Travieso Ernesto Travieso's USAA Experience October 2012 - October 2014
Job Mortgage consultant
Industry Real Estate
Experience
Wells Fargo Home Mortgage January 2015 - Present
MIDFLORIDA Credit Union October 2014 - January 2015
USAA October 2012 - October 2014
US Army January 2001 - January 2005
Skills
Loans, FHA, Refinance, Residential Mortgages, VA Loans, Credit
Education
University of Phoenix 2012 — 2015
Business administration, Finance, General
Wells Fargo Home Mortgage January 2015 - Present
MIDFLORIDA Credit Union October 2014 - January 2015
USAA October 2012 - October 2014
US Army January 2001 - January 2005
Skills
Loans, FHA, Refinance, Residential Mortgages, VA Loans, Credit
Education
University of Phoenix 2012 — 2015
Business administration, Finance, General
Dahlya Scott Dahlya Scott's USAA Experience January 2001 - March 2005
Job Underwriting Supervisor at Universal North America
Industry Insurance
Experience
Universal North America September 2010 - Present
Allied Insurance/Nationwide Insurance March 2005 - September 2009
USAA January 2001 - March 2005
Skills
Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Casualty, Brokers, Claim, Commercial Lines, General Insurance, Legal Liability, Liability, Umbrella Insurance, Reinsurance, Professional Liability, Workers Compensation, Casualty Insurance
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
AICPCU
CPCU, In progress
Universal North America September 2010 - Present
Allied Insurance/Nationwide Insurance March 2005 - September 2009
USAA January 2001 - March 2005
Skills
Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Casualty, Brokers, Claim, Commercial Lines, General Insurance, Legal Liability, Liability, Umbrella Insurance, Reinsurance, Professional Liability, Workers Compensation, Casualty Insurance
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
AICPCU
CPCU, In progress
Cynthia Aguirre Cynthia Aguirre's USAA Experience June 2002 - February 2012
Job Agency Owner at Total Insurance Protection (TIP)
Industry Financial Services
Experience
Total Insurance Protection March 2012 - Present
USAA June 2002 - February 2012
USAA August 1997 - June 2002
USAA March 1991 - March 1997
Skills
Process Improvement, Business Process..., Risk Management, Change Management, Business Analysis, Banking, Insurance, Vendor Management, Business Process, Team Building, Leadership, Call Center, Six Sigma, Call Centers, Budgets, Commercial Insurance, Property & Casualty..., Texas Notary, Notary Public, Analysis, Access, Business Development, Business Intelligence, Business Planning, Business Strategy, CRM, Cross-functional Team..., Coaching, Customer Satisfaction, Executive Management, Data Analysis, Finance, Financial Analysis, Financial Risk, Forecasting, Financial Services, IT Management, IT Strategy, Integration, Legal Liability, Management, Management Consulting, Operations Management, Performance Management, Portfolio Management, Program Management, Process Engineering, Project Management, Project Planning, Property
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Technology Management
University of the Incarnate Word 1996 — 1998
MBA, Technology Management
Total Insurance Protection March 2012 - Present
USAA June 2002 - February 2012
USAA August 1997 - June 2002
USAA March 1991 - March 1997
Skills
Process Improvement, Business Process..., Risk Management, Change Management, Business Analysis, Banking, Insurance, Vendor Management, Business Process, Team Building, Leadership, Call Center, Six Sigma, Call Centers, Budgets, Commercial Insurance, Property & Casualty..., Texas Notary, Notary Public, Analysis, Access, Business Development, Business Intelligence, Business Planning, Business Strategy, CRM, Cross-functional Team..., Coaching, Customer Satisfaction, Executive Management, Data Analysis, Finance, Financial Analysis, Financial Risk, Forecasting, Financial Services, IT Management, IT Strategy, Integration, Legal Liability, Management, Management Consulting, Operations Management, Performance Management, Portfolio Management, Program Management, Process Engineering, Project Management, Project Planning, Property
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Technology Management
University of the Incarnate Word 1996 — 1998
MBA, Technology Management
Monica Mauro Monica Mauro's USAA Experience December 2013 - Present
Job Senior Quality Assurance Auditor 1 Vendor Relations
Industry Financial Services
Experience
USAA December 2013 - Present
USAA December 2013 - Present
USAA December 2003 - Present
Infinity Broadcasting October 2002 - October 2003
Keller Williams Real Estate 2001 - 2002
Infinity Broadcasting April 1998 - September 2001
Skills
Training, Program Management, Leadership, Sales, Fundraising, Human Resources, Interviews, Access, Insurance, Finance, Microsoft Excel, Proposal Writing, Research, PowerPoint, Customer Retention, Microsoft Word, Teamwork, Payroll, Underwriting, Time Management, Analysis, Management, Customer Service, Team Building
Education
University of the Incarnate Word 2014 — 2016
Master's degree, Organizational Development and Leadership
University of Phoenix 2008 — 2012
Bachelors, Business Management
USAA December 2013 - Present
USAA December 2013 - Present
USAA December 2003 - Present
Infinity Broadcasting October 2002 - October 2003
Keller Williams Real Estate 2001 - 2002
Infinity Broadcasting April 1998 - September 2001
Skills
Training, Program Management, Leadership, Sales, Fundraising, Human Resources, Interviews, Access, Insurance, Finance, Microsoft Excel, Proposal Writing, Research, PowerPoint, Customer Retention, Microsoft Word, Teamwork, Payroll, Underwriting, Time Management, Analysis, Management, Customer Service, Team Building
Education
University of the Incarnate Word 2014 — 2016
Master's degree, Organizational Development and Leadership
University of Phoenix 2008 — 2012
Bachelors, Business Management
nick oneal nick oneal's USAA Experience April 2012 - August 2015
Job Deskside Support Technician at HCL Technologies
Industry Financial Services
Experience
HCL Technologies August 2015 - Present
USAA April 2012 - August 2015
USAA March 2010 - April 2012
JANA, Inc. May 2007 - March 2009
US Navy June 2002 - June 2006
Skills
Risk Management, Management, Property & Casualty...
Education
Chaffey High
University of Phoenix
CIS
HCL Technologies August 2015 - Present
USAA April 2012 - August 2015
USAA March 2010 - April 2012
JANA, Inc. May 2007 - March 2009
US Navy June 2002 - June 2006
Skills
Risk Management, Management, Property & Casualty...
Education
Chaffey High
University of Phoenix
CIS
Daniel McQuade's USAA Experience July 2011 - October 2014
Job Self Employed
Industry Insurance
Experience
Independent July 2015 - Present
M & B Field Inspections January 2015 - Present
USAA July 2011 - October 2014
USAA January 2008 - July 2011
USAA August 2005 - January 2008
Terminix August 2004 - August 2005
US Army January 1999 - June 2004
Skills
Insurance, Claim, Property, Liability, Subrogation, Call Center, Casualty, Claims Management, Claim Investigation, Property Damage, Microsoft Office, Coaching, Leadership Development, Business Process..., Team Building, Army, Leadership, Risk Management, Management, Team Leadership, Process Improvement, Project Management, Customer Service, General Insurance, Analysis, Call Centers, Property & Casualty..., Strategic Planning, Human Resources, Negotiation, Microsoft Excel, Operations Management, Business Analysis, Customer Retention, Military, Performance Management, Public Speaking, Strategy, Cross-functional Team..., Employee Training, Mentoring, Program Management, Underwriting, Change Management, Organizational..., Casualty Insurance
Education
University of Phoenix 2015 — 2017
Master of Business Administration (MBA), Project Management
University of the Incarnate Word 2010 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Independent July 2015 - Present
M & B Field Inspections January 2015 - Present
USAA July 2011 - October 2014
USAA January 2008 - July 2011
USAA August 2005 - January 2008
Terminix August 2004 - August 2005
US Army January 1999 - June 2004
Skills
Insurance, Claim, Property, Liability, Subrogation, Call Center, Casualty, Claims Management, Claim Investigation, Property Damage, Microsoft Office, Coaching, Leadership Development, Business Process..., Team Building, Army, Leadership, Risk Management, Management, Team Leadership, Process Improvement, Project Management, Customer Service, General Insurance, Analysis, Call Centers, Property & Casualty..., Strategic Planning, Human Resources, Negotiation, Microsoft Excel, Operations Management, Business Analysis, Customer Retention, Military, Performance Management, Public Speaking, Strategy, Cross-functional Team..., Employee Training, Mentoring, Program Management, Underwriting, Change Management, Organizational..., Casualty Insurance
Education
University of Phoenix 2015 — 2017
Master of Business Administration (MBA), Project Management
University of the Incarnate Word 2010 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Glencia Merchant Glencia Merchant's USAA Experience August 2014 - Present
Job Possibilities are endless
Industry Insurance
Experience
USAA August 2014 - Present
T. Rowe Price November 2012 - July 2014
T-Mobile August 2010 - November 2012
AT&T March 2008 - February 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2000 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Phone Etiquette, Multi-line Phone, Mobile Phone Apps, Travel Planning, Front Office, Customer Satisfaction, Customer Service, Customer Support, Sales
Education
Hillsborough Community College
Restaurant, Culinary, and Catering Management/Manager
University of Phoenix
English, English/Language Arts Teacher Education
USAA August 2014 - Present
T. Rowe Price November 2012 - July 2014
T-Mobile August 2010 - November 2012
AT&T March 2008 - February 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2000 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Phone Etiquette, Multi-line Phone, Mobile Phone Apps, Travel Planning, Front Office, Customer Satisfaction, Customer Service, Customer Support, Sales
Education
Hillsborough Community College
Restaurant, Culinary, and Catering Management/Manager
University of Phoenix
English, English/Language Arts Teacher Education
Karen Moritz Karen Moritz's USAA Experience May 2011 - Present
Job Lead Data Science Analyst at USAA
Industry Financial Services
Experience
USAA May 2011 - Present
USAA November 1983 - Present
Skills
Business Analytics, Big Data Analytics, Data Mining, Requirements Analysis, Actuarial Science, Strategic Planning, Financial Risk, Insurance, Risk Management, SAS, SDLC, Management, Analytics, Business Analysis
Education
University of Phoenix 2004 — 2007
MISM, Information Systems Management
UTSA 1981 — 1984
Bachelor's degree, Mathematics and Statistics
USAA May 2011 - Present
USAA November 1983 - Present
Skills
Business Analytics, Big Data Analytics, Data Mining, Requirements Analysis, Actuarial Science, Strategic Planning, Financial Risk, Insurance, Risk Management, SAS, SDLC, Management, Analytics, Business Analysis
Education
University of Phoenix 2004 — 2007
MISM, Information Systems Management
UTSA 1981 — 1984
Bachelor's degree, Mathematics and Statistics
Nicole Pauley, MBA, CPM, PMP Nicole Pauley, MBA, CPM, PMP's USAA Experience September 2014 - Present
Job Lead Business Integration Manager at USAA
Industry Financial Services
Experience
USAA September 2014 - Present
USAA March 2013 - September 2014
Booz Allen Hamilton February 2006 - March 2013
United States Air Force December 1993 - December 2003
Skills
Program Management, Business Process..., Management Consulting, DoD, SDLC, Requirements Analysis, Project Management, Business Transformation, Change Management, PMO, Government Contracting, Analysis, Requirements Gathering, Strategy, Government, Consulting, Leadership, Requirements Management, Management, Military, Strategic Planning, Project Planning, Team Leadership, Team Building, Security Clearance, Process Improvement, Integration
Education
Capella University 2008 — 2011
Master of Business Administration (MBA), Project Management
University of Phoenix 2005 — 2006
Bachelor of Business Administration (B.B.A.), Public Administration
USAA September 2014 - Present
USAA March 2013 - September 2014
Booz Allen Hamilton February 2006 - March 2013
United States Air Force December 1993 - December 2003
Skills
Program Management, Business Process..., Management Consulting, DoD, SDLC, Requirements Analysis, Project Management, Business Transformation, Change Management, PMO, Government Contracting, Analysis, Requirements Gathering, Strategy, Government, Consulting, Leadership, Requirements Management, Management, Military, Strategic Planning, Project Planning, Team Leadership, Team Building, Security Clearance, Process Improvement, Integration
Education
Capella University 2008 — 2011
Master of Business Administration (MBA), Project Management
University of Phoenix 2005 — 2006
Bachelor of Business Administration (B.B.A.), Public Administration
Christopher Harty Christopher Harty's USAA Experience July 2015 - Present
Job Level 1.5 Helpdesk Support at USAA
Industry Computer Software
Experience
USAA July 2015 - Present
Glitch Computer Repair November 2012 - Present
Blackboard Transact December 2012 - March 2015
Amazon.com Phoenix, Az September 2008 - September 2012
Skills
Computer Hardware, Computer Repair, Computers, Computer Maintenance, Microsoft Word, PowerPoint, Microsoft Excel, Access, MP2, Internet, Routers, Networking, A/V Installation, Android, Computer Technology, Databases, Database Administration, Data Recovery, XP, Windows XP, Training, Servers, Sales, Process Improvement, Microsoft Office, Troubleshooting
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Information Technology/Software Development
University of Phoenix 2011 — 2013
Associate of Arts, Information Technology/Database Development
USAA July 2015 - Present
Glitch Computer Repair November 2012 - Present
Blackboard Transact December 2012 - March 2015
Amazon.com Phoenix, Az September 2008 - September 2012
Skills
Computer Hardware, Computer Repair, Computers, Computer Maintenance, Microsoft Word, PowerPoint, Microsoft Excel, Access, MP2, Internet, Routers, Networking, A/V Installation, Android, Computer Technology, Databases, Database Administration, Data Recovery, XP, Windows XP, Training, Servers, Sales, Process Improvement, Microsoft Office, Troubleshooting
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Information Technology/Software Development
University of Phoenix 2011 — 2013
Associate of Arts, Information Technology/Database Development
Katy Lewis Katy Lewis's USAA Experience October 2015 - Present
Job Retail Banking Mngr Execution Excellence at USAA
Industry Financial Services
Experience
USAA October 2015 - Present
USAA September 2002 - October 2015
American Express September 1997 - September 2002
NationsBanc Mortgage January 1993 - January 1996
Valley National Mortgage Company January 1990 - January 1993
Skills
Banking, Financial Services, Mortgage Lending, Process Improvement, Credit, Customer Service, Loans, Call Centers, Finance, Microsoft Excel, Risk Management, Underwriting
Education
Glendale Community College
Associate's degree, Business
University of Phoenix
Western International University
USAA October 2015 - Present
USAA September 2002 - October 2015
American Express September 1997 - September 2002
NationsBanc Mortgage January 1993 - January 1996
Valley National Mortgage Company January 1990 - January 1993
Skills
Banking, Financial Services, Mortgage Lending, Process Improvement, Credit, Customer Service, Loans, Call Centers, Finance, Microsoft Excel, Risk Management, Underwriting
Education
Glendale Community College
Associate's degree, Business
University of Phoenix
Western International University
Nick Curry Nick Curry's USAA Experience January 2014 - June 2014
Job Senior Manager, Global Customer Operations
Industry Internet
Experience
Expedia, Inc. June 2015 - Present
Expedia, Inc. September 2014 - Present
US Navy Reserve April 2015 - Present
Expedia, Inc. June 2014 - June 2015
US Navy Reserve June 2007 - April 2015
USAA January 2014 - June 2014
USAA November 2008 - June 2014
USAA November 2009 - December 2013
US Navy Reserve January 2013 - January 2013
Joint Maritime Facility June 2004 - June 2007
Skills
Change Management, Strategic Thinking, Leadership, Customer Service, Analysis, Customer Relations, Process Improvement, Military Experience, Team Leadership, Team Building, Navy, Military, Collaboration, Customer Focus, Management, Coaching, Military Operations, Defense, Supervisory Skills, National Security, Military Training, Public Speaking, Government, Information Assurance, Security+, Intelligence, Instructor-led Training, Tactics, Sales Management, Customer Service..., Mentoring, Troubleshooting, Analytical Problem..., Leadership Development, Intelligence Analysis, Logistics, Curriculum Development, Personnel Supervision, Military Affairs, Military Decision..., Innovation, Problem Solving, Compliance, New Business Development, Security Clearance, Adaptability
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Management
Expedia, Inc. June 2015 - Present
Expedia, Inc. September 2014 - Present
US Navy Reserve April 2015 - Present
Expedia, Inc. June 2014 - June 2015
US Navy Reserve June 2007 - April 2015
USAA January 2014 - June 2014
USAA November 2008 - June 2014
USAA November 2009 - December 2013
US Navy Reserve January 2013 - January 2013
Joint Maritime Facility June 2004 - June 2007
Skills
Change Management, Strategic Thinking, Leadership, Customer Service, Analysis, Customer Relations, Process Improvement, Military Experience, Team Leadership, Team Building, Navy, Military, Collaboration, Customer Focus, Management, Coaching, Military Operations, Defense, Supervisory Skills, National Security, Military Training, Public Speaking, Government, Information Assurance, Security+, Intelligence, Instructor-led Training, Tactics, Sales Management, Customer Service..., Mentoring, Troubleshooting, Analytical Problem..., Leadership Development, Intelligence Analysis, Logistics, Curriculum Development, Personnel Supervision, Military Affairs, Military Decision..., Innovation, Problem Solving, Compliance, New Business Development, Security Clearance, Adaptability
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Management
Lesia Holt Lesia Holt's USAA Experience March 2014 - February 2015
Job Customer service
Industry Banking
Experience
USAA March 2014 - February 2015
Chase Card Services November 2011 - December 2013
Skills
Banking, Call Centers, Credit, Loans, Retail Banking, Credit Cards, Relationship Management, Customer Service, Team Building, Microsoft Office, Leadership
Education
University of Phoenix 2005 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
USAA March 2014 - February 2015
Chase Card Services November 2011 - December 2013
Skills
Banking, Call Centers, Credit, Loans, Retail Banking, Credit Cards, Relationship Management, Customer Service, Team Building, Microsoft Office, Leadership
Education
University of Phoenix 2005 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Norma Strong, MBA Norma Strong, MBA's USAA Experience June 2008 - March 2013
Job Senior Mortgage Underwriter
Industry Financial Services
Experience
Member First Mortgage LLC April 2015 - Present
Alaska USA Federal Credit Union March 2013 - March 2015
USAA June 2008 - March 2013
Money Management International March 1998 - October 2007
Skills
Banking, Credit, Financial Analysis, Mortgage Lending, Customer Service, Credit Analysis, Microsoft Office, PowerPoint, Credit Risk, Mortgage Banking, Loan Origination, Financial Risk, Microsoft Word, Project Management, Team Leadership
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration
Member First Mortgage LLC April 2015 - Present
Alaska USA Federal Credit Union March 2013 - March 2015
USAA June 2008 - March 2013
Money Management International March 1998 - October 2007
Skills
Banking, Credit, Financial Analysis, Mortgage Lending, Customer Service, Credit Analysis, Microsoft Office, PowerPoint, Credit Risk, Mortgage Banking, Loan Origination, Financial Risk, Microsoft Word, Project Management, Team Leadership
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration
Mike Gallegos, CFP® Mike Gallegos, CFP®'s USAA Experience October 2011 - April 2014
Job Mortgage Loan Officer
Industry Financial Services
Experience
HeritageBank Mortgage April 2014 - Present
USAA October 2011 - April 2014
USAA February 2009 - September 2011
Johnson Financial Group January 2007 - February 2009
J.L. Darling Corporation February 2005 - April 2006
Skills
Residential Mortgages, Mortgage Banking, Mortgage Lending, VA loans, FHA financing, Loan Origination, Financial Services, Wealth Management, Investment Advisory, Life Insurance, High Net Worth..., Portfolio Management, Mutual Funds, Series 7, Retirement, Asset Allocation, Investments, Retirement Planning, Series 24, FINRA, Asset Management, Investment Management
Education
Gonzaga University 2014 — 2016
Master's degree, Organizational Leadership
University of Puget Sound 2001 — 2005
BA, International Affairs, Spanish, Economics
HeritageBank Mortgage April 2014 - Present
USAA October 2011 - April 2014
USAA February 2009 - September 2011
Johnson Financial Group January 2007 - February 2009
J.L. Darling Corporation February 2005 - April 2006
Skills
Residential Mortgages, Mortgage Banking, Mortgage Lending, VA loans, FHA financing, Loan Origination, Financial Services, Wealth Management, Investment Advisory, Life Insurance, High Net Worth..., Portfolio Management, Mutual Funds, Series 7, Retirement, Asset Allocation, Investments, Retirement Planning, Series 24, FINRA, Asset Management, Investment Management
Education
Gonzaga University 2014 — 2016
Master's degree, Organizational Leadership
University of Puget Sound 2001 — 2005
BA, International Affairs, Spanish, Economics
Prashant J., PMP, TOGAF Prashant J., PMP, TOGAF's USAA Experience April 2006 - May 2008
Job Sr. Director, Service Oriented Architecture/Middleware and Telecommunications at Shoppers Drug Mart
Industry Information Technology and Services
Experience
Shoppers Drug Mart October 2011 - Present
Capco July 2010 - October 2011
Tier 1 Canadian Bank July 2010 - October 2011
Great-West Life Assurance Company May 2008 - July 2010
Tata Consultancy Services Ltd. September 1998 - 2010
USAA April 2006 - May 2008
USAA April 2006 - April 2008
USAA April 2005 - March 2006
Tata Consultancy Services October 2004 - March 2005
Target September 2002 - September 2004
Skills
Governance, Business Process Design, SOA, Web Services, CRM, Global Delivery, Program Management, Enterprise Architecture, Solution Architecture, Information Architecture, Business Process..., Vendor Management, SDLC, Integration, Project Management, Business Analysis, Software Project..., Business Intelligence, MS Project, Change Management, Testing, Team Management, Management, Leadership, Resource Management, Risk Management, Cross-functional Team..., Requirements Analysis, Software Development, PMO, Enterprise Software, Agile Methodologies
Education
York University - Schulich School of Business
Master Certificate in leadership
The Open Group Architecture Forum
TOGAF 9 Certified
PMI- Project Management Institute
PMP, Project Management
University of Rajasthan 1994 — 1998
Bachelor of Engineering (B.Eng.), Industrial & Production Engg.
Shoppers Drug Mart October 2011 - Present
Capco July 2010 - October 2011
Tier 1 Canadian Bank July 2010 - October 2011
Great-West Life Assurance Company May 2008 - July 2010
Tata Consultancy Services Ltd. September 1998 - 2010
USAA April 2006 - May 2008
USAA April 2006 - April 2008
USAA April 2005 - March 2006
Tata Consultancy Services October 2004 - March 2005
Target September 2002 - September 2004
Skills
Governance, Business Process Design, SOA, Web Services, CRM, Global Delivery, Program Management, Enterprise Architecture, Solution Architecture, Information Architecture, Business Process..., Vendor Management, SDLC, Integration, Project Management, Business Analysis, Software Project..., Business Intelligence, MS Project, Change Management, Testing, Team Management, Management, Leadership, Resource Management, Risk Management, Cross-functional Team..., Requirements Analysis, Software Development, PMO, Enterprise Software, Agile Methodologies
Education
York University - Schulich School of Business
Master Certificate in leadership
The Open Group Architecture Forum
TOGAF 9 Certified
PMI- Project Management Institute
PMP, Project Management
University of Rajasthan 1994 — 1998
Bachelor of Engineering (B.Eng.), Industrial & Production Engg.
Elijah Cuellar Elijah Cuellar's USAA Experience November 2006 - November 2008
Job Consultant at ED3 Technologies
Industry Information Technology and Services
Experience
ED3 Technologies September 2014 - Present
DISA January 2012 - September 2014
STG April 2010 - January 2012
USAA November 2006 - November 2008
Skills
Unix, IBM AIX, Integration, Linux, Troubleshooting, Enterprise Architecture, Software Development, Servers, VMware, Disaster Recovery
Education
University of Phoenix
BS in Business Management
ED3 Technologies September 2014 - Present
DISA January 2012 - September 2014
STG April 2010 - January 2012
USAA November 2006 - November 2008
Skills
Unix, IBM AIX, Integration, Linux, Troubleshooting, Enterprise Architecture, Software Development, Servers, VMware, Disaster Recovery
Education
University of Phoenix
BS in Business Management
Susan Garza's USAA Experience April 2014 - Present
Job Information Systems Student
Industry Financial Services
Experience
USAA April 2014 - Present
ACE Cash Express July 2006 - Present
Skills
Business Analysis, Vendor Management, SDLC, Requirements Analysis, Process Improvement, Leadership, Customer Service, Project Management, Risk Management, Team Building, Call Centers, Program Management, Analysis
Education
The University of Texas at San Antonio
Bachelor of Business, Management Information Systems, General
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Computer Programming
USAA April 2014 - Present
ACE Cash Express July 2006 - Present
Skills
Business Analysis, Vendor Management, SDLC, Requirements Analysis, Process Improvement, Leadership, Customer Service, Project Management, Risk Management, Team Building, Call Centers, Program Management, Analysis
Education
The University of Texas at San Antonio
Bachelor of Business, Management Information Systems, General
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Computer Programming
Angela Amis's USAA Experience 1986 - 2000
Job Claims Adjuster
Industry Insurance
Experience
Independent Adjuster October 2014 - Present
Mercury Insurance Group March 2014 - September 2014
Assurance America August 2011 - March 2014
MERCURY January 2013 - June 2013
Amis Consulting Group June 2010 - January 2011
Gallagher Bassett October 2006 - June 2010
Quality Carriers June 2004 - October 2006
MetLife Auto & Home May 2001 - June 2004
Allstate Insurance August 2000 - May 2001
USAA 1986 - 2000
Skills
Claim, Insurance, Subrogation, Claims Handling, Litigation, Litigation Management, Claims Management, Property & Casualty..., Liability, Legal Liability, General Insurance, Casualty, Professional Liability, Claim Investigation, Adjustments, Commercial Lines, Liability Analysis, Commercial Insurance, Property Damage, Claims Investigations, Claims Resolution, Workers Compensation, Personal Injury, Mediation, Investigation, Casualty Insurance
Education
University of Phoenix 2000 — 2002
Handelschule Harburg (Business College) 1979 — 1981
High school Diploma, International Business
Independent Adjuster October 2014 - Present
Mercury Insurance Group March 2014 - September 2014
Assurance America August 2011 - March 2014
MERCURY January 2013 - June 2013
Amis Consulting Group June 2010 - January 2011
Gallagher Bassett October 2006 - June 2010
Quality Carriers June 2004 - October 2006
MetLife Auto & Home May 2001 - June 2004
Allstate Insurance August 2000 - May 2001
USAA 1986 - 2000
Skills
Claim, Insurance, Subrogation, Claims Handling, Litigation, Litigation Management, Claims Management, Property & Casualty..., Liability, Legal Liability, General Insurance, Casualty, Professional Liability, Claim Investigation, Adjustments, Commercial Lines, Liability Analysis, Commercial Insurance, Property Damage, Claims Investigations, Claims Resolution, Workers Compensation, Personal Injury, Mediation, Investigation, Casualty Insurance
Education
University of Phoenix 2000 — 2002
Handelschule Harburg (Business College) 1979 — 1981
High school Diploma, International Business
Marie Fiore Marie Fiore's USAA Experience February 2014 - Present
Job Relationship Manager at USAA
Industry Financial Services
Experience
USAA February 2014 - Present
Premier Trust, Inc. August 2006 - February 2014
Skills
Strategic Financial..., Wealth Management, Financial Advisory, Team Building, Banking, Risk Management, Financial Services, Relationship Management, Trust Services, Trust Management, Special Needs, Irrevocable Life..., Trust, Trusts, Wealth, High Net Worth..., Investments, Estate Administration, Fiduciary Services, Estate Planning, Investment Advisory, Mutual Funds, Retirement Planning, Securities
Education
University of Phoenix-Las Vegas Campus 2005 — 2009
Business Management
Certified Trust and Financial Advisor
USAA February 2014 - Present
Premier Trust, Inc. August 2006 - February 2014
Skills
Strategic Financial..., Wealth Management, Financial Advisory, Team Building, Banking, Risk Management, Financial Services, Relationship Management, Trust Services, Trust Management, Special Needs, Irrevocable Life..., Trust, Trusts, Wealth, High Net Worth..., Investments, Estate Administration, Fiduciary Services, Estate Planning, Investment Advisory, Mutual Funds, Retirement Planning, Securities
Education
University of Phoenix-Las Vegas Campus 2005 — 2009
Business Management
Certified Trust and Financial Advisor
Alex Passerine Alex Passerine's USAA Experience July 2014 - Present
Job Automotive Claims, NonInjury at USAA
Industry Insurance
Experience
USAA July 2014 - Present
United States Marine Corps January 2009 - January 2015
AZ Dept. of Corrections March 2006 - February 2014
Skills
Insurance, Insurance Claims, Property & Casualty..., Policy, Business Strategy, Business Analysis, Business Management, Marine Corps, Military, Military Experience, Military Leadership, Military Operations, Military Logistics, Military Training, Law Enforcement, Criminal Justice, Police, Emergency Management, Criminal Investigations, Public Safety, Security, Physical Security, Firearms, Automotive, Fuel Management, Automotive Aftermarket, Automotive Engineering, Engineering, Fuel Systems, Automotive Repair, Automotive Insurance
Education
University of Phoenix 2013 — 2016
Business Administration and Management, General
USAA July 2014 - Present
United States Marine Corps January 2009 - January 2015
AZ Dept. of Corrections March 2006 - February 2014
Skills
Insurance, Insurance Claims, Property & Casualty..., Policy, Business Strategy, Business Analysis, Business Management, Marine Corps, Military, Military Experience, Military Leadership, Military Operations, Military Logistics, Military Training, Law Enforcement, Criminal Justice, Police, Emergency Management, Criminal Investigations, Public Safety, Security, Physical Security, Firearms, Automotive, Fuel Management, Automotive Aftermarket, Automotive Engineering, Engineering, Fuel Systems, Automotive Repair, Automotive Insurance
Education
University of Phoenix 2013 — 2016
Business Administration and Management, General
Hipolito Cruz's USAA Experience 2012 - 2013
Job Talent Acquisition Partner at BD
Industry Oil & Energy
Experience
BD June 2015 - Present
FTS International 2014 - 2015
GE Oil & Gas 2014 - 2014
Armando Montelongo Companies 2013 - 2014
USAA 2012 - 2013
Select-Staff 2012 - 2012
All in One Employment Solutions Inc 2011 - 2012
Accounting Offices Of Richard Soto 2011 - 2011
Integrated Human Capital 2009 - 2011
US Navy 1999 - 2008
Skills
Talent Acquisition, Human Resources, Sourcing, Internet Recruiting, Temporary Staffing, Benefits Negotiation, Social Media, Social Media Marketing, Corporate Recruiting, Social Networking, Recruiting, Project Management, Strategic Sourcing, Government, Interviews, Onboarding, Project Planning, Direct Sales, Military Experience, Project Coordination, Strategic Human..., Staffing Analysis, Social Media Outreach, Veterans Benefits, Manufacturing Operations
Education
University of the Incarnate Word
BA Human Resources, Human Resources
University of Phoenix
Human Resources Management
BD June 2015 - Present
FTS International 2014 - 2015
GE Oil & Gas 2014 - 2014
Armando Montelongo Companies 2013 - 2014
USAA 2012 - 2013
Select-Staff 2012 - 2012
All in One Employment Solutions Inc 2011 - 2012
Accounting Offices Of Richard Soto 2011 - 2011
Integrated Human Capital 2009 - 2011
US Navy 1999 - 2008
Skills
Talent Acquisition, Human Resources, Sourcing, Internet Recruiting, Temporary Staffing, Benefits Negotiation, Social Media, Social Media Marketing, Corporate Recruiting, Social Networking, Recruiting, Project Management, Strategic Sourcing, Government, Interviews, Onboarding, Project Planning, Direct Sales, Military Experience, Project Coordination, Strategic Human..., Staffing Analysis, Social Media Outreach, Veterans Benefits, Manufacturing Operations
Education
University of the Incarnate Word
BA Human Resources, Human Resources
University of Phoenix
Human Resources Management
Felicia Mohammed Felicia Mohammed's USAA Experience October 2012 - Present
Job Insurance Agent/Underwriter
Industry Financial Services
Experience
USAA October 2012 - Present
Delta Airline Global Services March 1985 - May 2009
Skills
Insurance Underwriter
Education
University of Phoenix 2013 — 2016
BSM (in progress), Business Administration and Management, General
USAA October 2012 - Present
Delta Airline Global Services March 1985 - May 2009
Skills
Insurance Underwriter
Education
University of Phoenix 2013 — 2016
BSM (in progress), Business Administration and Management, General
LaQuanda Jones, LPCS LaQuanda Jones, LPCS's USAA Experience November 2008 - June 2012
Job Claims Examiner at Avis Budget Group
Industry Insurance
Experience
Avis Budget Group July 2014 - Present
Advantage Resourcing August 2013 - July 2014
USAA November 2008 - June 2012
DeStress Express Massage Therapy April 2006 - November 2008
Progressive Insurance August 2004 - December 2005
Progressive Insurance December 2002 - August 2004
Progressive Insurance December 1997 - December 2002
Skills
Claims Handling, Motivated self-starter, Casualty Claims, Casualty, Highly resourceful, Subrogation, Superior Computer Skills, Claim Investigation, Resourceful..., Claims Resolution, Customer Service, Claims Management, Negotiation, Microsoft Office, Liability, Claim, Microsoft Excel, Teamwork, Autonomous, Indemnity, Property Damage, Legal Liability, Insurance, Accident, Adjusters, Insurance Adjusting, Claims Investigations, Auto Claims, Third Party Liability, Branch Banking, Teller Operations, Cash Handling Experience, Petty Cash, Management, Sales, Commercial Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Psychology
Denbigh High School 1991 — 1995
Avis Budget Group July 2014 - Present
Advantage Resourcing August 2013 - July 2014
USAA November 2008 - June 2012
DeStress Express Massage Therapy April 2006 - November 2008
Progressive Insurance August 2004 - December 2005
Progressive Insurance December 2002 - August 2004
Progressive Insurance December 1997 - December 2002
Skills
Claims Handling, Motivated self-starter, Casualty Claims, Casualty, Highly resourceful, Subrogation, Superior Computer Skills, Claim Investigation, Resourceful..., Claims Resolution, Customer Service, Claims Management, Negotiation, Microsoft Office, Liability, Claim, Microsoft Excel, Teamwork, Autonomous, Indemnity, Property Damage, Legal Liability, Insurance, Accident, Adjusters, Insurance Adjusting, Claims Investigations, Auto Claims, Third Party Liability, Branch Banking, Teller Operations, Cash Handling Experience, Petty Cash, Management, Sales, Commercial Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Psychology
Denbigh High School 1991 — 1995
Lester Kilpatrick III Lester Kilpatrick III's USAA Experience 2001 - 2005
Job Account Manager at MICAMP
Industry Financial Services
Experience
MICAMP January 2014 - Present
VC Dynamics 2011 - 2013
PMI 2007 - 2011
GA 2005 - 2007
USAA 2001 - 2005
American Express 1992 - 2001
Skills
New Business Development, Direct Sales, Business Development, Marketing Strategy, Business Strategy, Marketing, Strategic Planning, Merchant Services, Financial Analysis
Education
University of Phoenix
Business Administration and Management, General
MICAMP January 2014 - Present
VC Dynamics 2011 - 2013
PMI 2007 - 2011
GA 2005 - 2007
USAA 2001 - 2005
American Express 1992 - 2001
Skills
New Business Development, Direct Sales, Business Development, Marketing Strategy, Business Strategy, Marketing, Strategic Planning, Merchant Services, Financial Analysis
Education
University of Phoenix
Business Administration and Management, General
Rosali Magee's USAA Experience January 2011 - Present
Job Workload Relationship Specialist at USAA
Industry Financial Services
Experience
USAA January 2011 - Present
American Express July 2005 - January 2011
Coventry Health Care December 2008 - May 2010
Skills
Sales, Customer Service, Call Center..., Call Centers, Contact Center..., Customer Satisfaction, Workforce Management, Operations Management, Forecasting, Business Analysis, Analysis, Contact Centers, Outlook, Team Building, Customer Retention
Education
University of the Incarnate Word 2012 — 2017
working on Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2011
AAFB, Business Administration and Management, General
USAA January 2011 - Present
American Express July 2005 - January 2011
Coventry Health Care December 2008 - May 2010
Skills
Sales, Customer Service, Call Center..., Call Centers, Contact Center..., Customer Satisfaction, Workforce Management, Operations Management, Forecasting, Business Analysis, Analysis, Contact Centers, Outlook, Team Building, Customer Retention
Education
University of the Incarnate Word 2012 — 2017
working on Bachelor's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2011
AAFB, Business Administration and Management, General
Mary Vincenti, CBRM, CBCP, ACA Mary Vincenti, CBRM, CBCP, ACA's USAA Experience 1996 - 2009
Job BC/DR Manager
Industry Information Technology and Services
Experience
SWBC July 2014 - Present
CIAS - Center for Infrastructure Assurance and Security 2010 - June 2013
USAA 1996 - 2009
Delta Air Lines 1992 - 1996
NCR Corporation 1990 - 1992
Skills
Business Continuity, Disaster Recovery, Enterprise Risk..., IT Infrastructure..., Customer Service, Product Management, New Business Development, Small Business, Coaching, Mentoring, Event Planning, Project Management, Corporate Governance, Change Management, Account Management, Marketing Management, Call Center..., Information Security..., Vendor Management, IT Audit, Contract Management, Business Resilience, Crisis Management, Exercise Development,..., Presenter, Business Continuity..., ITIL Process, Third Party Call Center..., Call Center Development, Data Center, Governance, Management, Computer Security, Risk Assessment, Process Improvement, Leadership, Program Management, Information Technology, Risk Management, Security
Education
University of Phoenix
BSB/M, Management
SWBC July 2014 - Present
CIAS - Center for Infrastructure Assurance and Security 2010 - June 2013
USAA 1996 - 2009
Delta Air Lines 1992 - 1996
NCR Corporation 1990 - 1992
Skills
Business Continuity, Disaster Recovery, Enterprise Risk..., IT Infrastructure..., Customer Service, Product Management, New Business Development, Small Business, Coaching, Mentoring, Event Planning, Project Management, Corporate Governance, Change Management, Account Management, Marketing Management, Call Center..., Information Security..., Vendor Management, IT Audit, Contract Management, Business Resilience, Crisis Management, Exercise Development,..., Presenter, Business Continuity..., ITIL Process, Third Party Call Center..., Call Center Development, Data Center, Governance, Management, Computer Security, Risk Assessment, Process Improvement, Leadership, Program Management, Information Technology, Risk Management, Security
Education
University of Phoenix
BSB/M, Management
Samanta Fernandez's USAA Experience May 2013 - Present
Job Office Administrator at USAA
Industry Investment Management
Experience
USAA May 2013 - Present
U.S. Navy July 1996 - December 2012
Skills
Government, Security Clearance, Military, Navy, DoD, National Security, Military Operations, Military Experience, Command, Policy, Operational Planning, Office Administration, System Administration, Intelligence Analysis, Force Protection, Top Secret, Emergency Management, Microsoft Office, Government Contracting, Administrative..., Written & Oral..., Human Resources, Administrative..., Supervisory Skills, Microsoft Excel, Federal Government, International Relations, Microsoft Word, Office Management, Records Management, Organizational..., Training, Defense, Counterterrorism, Military Training, Weapons, Information Assurance, Readiness, Exercises, Intelligence, Homeland Security, Special Operations, Firearms, Tactics, Military Liaison, Security Management, Personnel Supervision, Active DoD Secret..., Interagency Coordination, Electronic Warfare
Education
University of Phoenix 2008 — 2013
Bachelors, Marketing
USAA May 2013 - Present
U.S. Navy July 1996 - December 2012
Skills
Government, Security Clearance, Military, Navy, DoD, National Security, Military Operations, Military Experience, Command, Policy, Operational Planning, Office Administration, System Administration, Intelligence Analysis, Force Protection, Top Secret, Emergency Management, Microsoft Office, Government Contracting, Administrative..., Written & Oral..., Human Resources, Administrative..., Supervisory Skills, Microsoft Excel, Federal Government, International Relations, Microsoft Word, Office Management, Records Management, Organizational..., Training, Defense, Counterterrorism, Military Training, Weapons, Information Assurance, Readiness, Exercises, Intelligence, Homeland Security, Special Operations, Firearms, Tactics, Military Liaison, Security Management, Personnel Supervision, Active DoD Secret..., Interagency Coordination, Electronic Warfare
Education
University of Phoenix 2008 — 2013
Bachelors, Marketing
Christi Damm's USAA Experience April 1993 - July 1994
Job Senior Account Executive at Nutanix
Industry Computer Software
Experience
Nutanix September 2015 - Present
NetApp January 2014 - August 2015
Cisco Systems June 2010 - December 2013
Hewlett-Packard September 2008 - June 2010
Convio July 2003 - June 2004
VERITAS Software February 2000 - July 2002
Sterling Software November 1997 - February 2000
Learning Tree International September 1994 - October 1997
USAA April 1993 - July 1994
Skills
Data Center, Virtualization, Storage, Unified Communications, Cisco Technologies, Security, Account Management, Selling, Sales, Management, Sales Management, Switches, Routers, Contract Negotiation, Solution Selling, Enterprise Software, Channel, Channel Partners, Cloud Computing, Professional Services, SaaS, Telecommunications, Go-to-market Strategy, Business Development, Managed Services, Sales Process
Education
University of Pittsburgh 1989 — 1993
BA, Communications
Nutanix September 2015 - Present
NetApp January 2014 - August 2015
Cisco Systems June 2010 - December 2013
Hewlett-Packard September 2008 - June 2010
Convio July 2003 - June 2004
VERITAS Software February 2000 - July 2002
Sterling Software November 1997 - February 2000
Learning Tree International September 1994 - October 1997
USAA April 1993 - July 1994
Skills
Data Center, Virtualization, Storage, Unified Communications, Cisco Technologies, Security, Account Management, Selling, Sales, Management, Sales Management, Switches, Routers, Contract Negotiation, Solution Selling, Enterprise Software, Channel, Channel Partners, Cloud Computing, Professional Services, SaaS, Telecommunications, Go-to-market Strategy, Business Development, Managed Services, Sales Process
Education
University of Pittsburgh 1989 — 1993
BA, Communications
Josue J. Flores Rivera's USAA Experience April 2015 - Present
Job Product Management Director at USAA
Industry Financial Services
Experience
USAA April 2015 - Present
Procter & Gamble November 2007 - Present
Pharma-Bio Serv August 2005 - November 2007
Cardinal Health September 2003 - August 2005
Weil Group, Inc. January 2003 - September 2003
Skills
R&D, Consumer Goods, Consumer Products, Pharmaceutical Industry, Consumer Insight, Product Development, New Product..., Competitive Intelligence, Design of Experiments, Formulation, Technical Analysis, Process Improvement, Process Qualification, Technology Transfer, Cleaning Validation, Equipment Qualification, GMP, Validation, FDA, FDA GMP, CAPA, Sop, Change Control, Quality System, 21 CFR Part 11, Regulatory Affairs, Analytical Chemistry, Problem Solving, Project Management, Strategic Planning, Interpersonal Skill, Highly personable, Highly articulate, Competitive, Goal Oriented, Strategic Agility, Handle Multiple..., Fast Learner, Adaptable to Changes, Organization, Building Relationships, Sales Management, Customer Service, Proposal Writing, Account Management, Customer Acquisition, Customer Retention, Persuasiveness, AC Nielsen, Microsoft Office
Education
Polytechnic University of Puerto Rico 2003 — 2006
Bachelor's degree, Chemical Engineering, Magna Cum Laude
University of Puerto Rico-Mayaguez 1998 — 2002
Bachelor's degree, Chemistry, Magna Cum Laude
USAA April 2015 - Present
Procter & Gamble November 2007 - Present
Pharma-Bio Serv August 2005 - November 2007
Cardinal Health September 2003 - August 2005
Weil Group, Inc. January 2003 - September 2003
Skills
R&D, Consumer Goods, Consumer Products, Pharmaceutical Industry, Consumer Insight, Product Development, New Product..., Competitive Intelligence, Design of Experiments, Formulation, Technical Analysis, Process Improvement, Process Qualification, Technology Transfer, Cleaning Validation, Equipment Qualification, GMP, Validation, FDA, FDA GMP, CAPA, Sop, Change Control, Quality System, 21 CFR Part 11, Regulatory Affairs, Analytical Chemistry, Problem Solving, Project Management, Strategic Planning, Interpersonal Skill, Highly personable, Highly articulate, Competitive, Goal Oriented, Strategic Agility, Handle Multiple..., Fast Learner, Adaptable to Changes, Organization, Building Relationships, Sales Management, Customer Service, Proposal Writing, Account Management, Customer Acquisition, Customer Retention, Persuasiveness, AC Nielsen, Microsoft Office
Education
Polytechnic University of Puerto Rico 2003 — 2006
Bachelor's degree, Chemical Engineering, Magna Cum Laude
University of Puerto Rico-Mayaguez 1998 — 2002
Bachelor's degree, Chemistry, Magna Cum Laude
David Birch, CWPP David Birch, CWPP's USAA Experience 2007 - Present
Job Lead Contact Center Operations Advisor at USAA
Industry Financial Services
Experience
USAA 2007 - Present
USAA 1995 - 2006
AT&T 1992 - 1995
AT&T 1991 - 1992
AT&T 1987 - 1991
Skills
Forecasting, Call Center, Scheduling, Workforce Planning, Business Planning, Capacity Planning, Business Process..., Call Centers, Process Improvement, Strategic Planning, Process Scheduler, Change Management, Six Sigma, Workforce Management, Process Engineering, Outsourcing, Team Leadership, Telecommunications, Management, Leadership, Strategy, Vendor Management, Human Resources, Team Management, Performance Management, Budgets, Financial Analysis, Operations Management, Enterprise Software, Coaching, Executive Management, Cross-functional Team..., Business Analysis, Risk Management, Analysis, Customer Experience
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Virginia Commonwealth University - School of Business 1979 — 1983
BS, Economics
USAA 2007 - Present
USAA 1995 - 2006
AT&T 1992 - 1995
AT&T 1991 - 1992
AT&T 1987 - 1991
Skills
Forecasting, Call Center, Scheduling, Workforce Planning, Business Planning, Capacity Planning, Business Process..., Call Centers, Process Improvement, Strategic Planning, Process Scheduler, Change Management, Six Sigma, Workforce Management, Process Engineering, Outsourcing, Team Leadership, Telecommunications, Management, Leadership, Strategy, Vendor Management, Human Resources, Team Management, Performance Management, Budgets, Financial Analysis, Operations Management, Enterprise Software, Coaching, Executive Management, Cross-functional Team..., Business Analysis, Risk Management, Analysis, Customer Experience
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Virginia Commonwealth University - School of Business 1979 — 1983
BS, Economics
Byron Marlow's USAA Experience February 2011 - October 2013
Job Front Desk Agent at Starwood Hotels & Resorts Worldwide, Inc.
Industry Hospitality
Experience
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - Present
CenturyLink February 2014 - May 2014
USAA February 2011 - October 2013
Ace Publishing
Cox Media October 2001 - July 2009
Cox Media 2004 - 2007
Cox Communications 2002 - 2003
Centralia Cultural Society August 1994 - July 2001
Charter Media 1999 - 2001
Skills
Recruiting, Customer Service, Team Building, Training, Technical Writing, Process Improvement, Management, Coaching, Teamwork, Leadership, Sales Operations, Strategic Planning, Cross-functional Team..., Program Management, Team Leadership, Microsoft Excel, Call Centers, Human Resources, Microsoft Word, Vendor Management, Inventory Management, Account Management, Budgets
Education
University of Phoenix 2007 — 2009
BSM, Management
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - Present
CenturyLink February 2014 - May 2014
USAA February 2011 - October 2013
Ace Publishing
Cox Media October 2001 - July 2009
Cox Media 2004 - 2007
Cox Communications 2002 - 2003
Centralia Cultural Society August 1994 - July 2001
Charter Media 1999 - 2001
Skills
Recruiting, Customer Service, Team Building, Training, Technical Writing, Process Improvement, Management, Coaching, Teamwork, Leadership, Sales Operations, Strategic Planning, Cross-functional Team..., Program Management, Team Leadership, Microsoft Excel, Call Centers, Human Resources, Microsoft Word, Vendor Management, Inventory Management, Account Management, Budgets
Education
University of Phoenix 2007 — 2009
BSM, Management
Stefan Shilgalis's USAA Experience August 2012 - Present
Job AVP Supplier Management at USAA
Industry Insurance
Experience
USAA August 2012 - Present
Conseco April 1996 - April 2002
Education
University of Phoenix 2000 — 2003
MBA
University of Vermont 1988 — 1992
BA, Econ
USAA August 2012 - Present
Conseco April 1996 - April 2002
Education
University of Phoenix 2000 — 2003
MBA
University of Vermont 1988 — 1992
BA, Econ
Jennie Martinez's USAA Experience December 2014 - Present
Job Financial Foundations Relationship Specialist, USAA
Industry Insurance
Experience
USAA December 2014 - Present
USAA October 2010 - December 2014
USAA April 2010 - December 2014
USAA November 2004 - December 2007
USAA October 2003 - November 2004
Skills
Coaching, Employee Training, Mentoring, Customer Service, Leadership, Team Leadership, Team Building, Property & Casualty..., Call Centers, Process Improvement, Sales, Public Speaking, Leadership Development, PowerPoint, Microsoft Excel, Microsoft Word, IEX Total View, Emotional Intelligence, Employee Engagement, Customer Satisfaction, Customer Retention, Customer Acquisition
Education
University of Phoenix
Business, Management, Marketing, and Related Support Services
USAA December 2014 - Present
USAA October 2010 - December 2014
USAA April 2010 - December 2014
USAA November 2004 - December 2007
USAA October 2003 - November 2004
Skills
Coaching, Employee Training, Mentoring, Customer Service, Leadership, Team Leadership, Team Building, Property & Casualty..., Call Centers, Process Improvement, Sales, Public Speaking, Leadership Development, PowerPoint, Microsoft Excel, Microsoft Word, IEX Total View, Emotional Intelligence, Employee Engagement, Customer Satisfaction, Customer Retention, Customer Acquisition
Education
University of Phoenix
Business, Management, Marketing, and Related Support Services
Valerie Harris, MBA's USAA Experience June 2005 - May 2009
Job Accounting at iHeart Media Inc
Industry Accounting
Experience
iHeartMedia November 2010 - Present
USAA June 2005 - May 2009
USAA July 2001 - June 2005
USAA July 1998 - July 2001
Skills
Internal Audit, Risk Management, Account Reconciliation, Banking, Credit, General Ledger, Financial Modeling, Accounting, Auditing, Financial Advisory, Strategic Financial..., Accounts Payable, Series 7, Uniform Combined State..., Cost Accounting, Financial Risk
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of the Incarnate Word 2001 — 2004
BBA, Banking and Finance
iHeartMedia November 2010 - Present
USAA June 2005 - May 2009
USAA July 2001 - June 2005
USAA July 1998 - July 2001
Skills
Internal Audit, Risk Management, Account Reconciliation, Banking, Credit, General Ledger, Financial Modeling, Accounting, Auditing, Financial Advisory, Strategic Financial..., Accounts Payable, Series 7, Uniform Combined State..., Cost Accounting, Financial Risk
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of the Incarnate Word 2001 — 2004
BBA, Banking and Finance
Evan Niemeyer's USAA Experience September 2011 - December 2013
Job Business Continuity Advisor at USAA
Industry Insurance
Experience
USAA September 2011 - December 2013
USAA June 2004 - September 2011
Skills
Visio, Business Process..., Requirements Gathering, Business Analysis, SDLC, Business Intelligence, Access, Systems Analysis, Process Improvement, Risk Management, Requirements Analysis, Analysis, Analytics, Business Requirements, Data Analysis, SharePoint, Business Process, Business Continuity..., Salesforce.com..., Microsoft Excel, MS Excel Pivot Tables
Education
University of Phoenix 2000 — 2003
BSBM, Business
USAA September 2011 - December 2013
USAA June 2004 - September 2011
Skills
Visio, Business Process..., Requirements Gathering, Business Analysis, SDLC, Business Intelligence, Access, Systems Analysis, Process Improvement, Risk Management, Requirements Analysis, Analysis, Analytics, Business Requirements, Data Analysis, SharePoint, Business Process, Business Continuity..., Salesforce.com..., Microsoft Excel, MS Excel Pivot Tables
Education
University of Phoenix 2000 — 2003
BSBM, Business
Dexter B White's USAA Experience January 2012 - Present
Job Sr Sys Engineer at USAA
Industry Information Technology and Services
Experience
USAA January 2012 - Present
"Now Available" September 2011 - January 2012
Charles Schwab 2006 - September 2011
Charles Schwab 2006 - September 2011
American Express 1990 - 1999
Philip Morris 1986 - 1990
ExxonMobil May 1977 - October 1986
Skills
Team Leadership, Operations Management, Word, MVS, Process Improvement, Program Management, Troubleshooting, Vendor Management, MS Project, Software Documentation, Integration, ITIL, IT Management, Analysis, Management, Databases, Risk Management, Leadership, Customer Service, Business Intelligence
Education
Western International University 1999 — 2001
MBA, Management Information Systems
University of Phoenix 1995 — 1997
Bachelor, Business Information Systems
USAA January 2012 - Present
"Now Available" September 2011 - January 2012
Charles Schwab 2006 - September 2011
Charles Schwab 2006 - September 2011
American Express 1990 - 1999
Philip Morris 1986 - 1990
ExxonMobil May 1977 - October 1986
Skills
Team Leadership, Operations Management, Word, MVS, Process Improvement, Program Management, Troubleshooting, Vendor Management, MS Project, Software Documentation, Integration, ITIL, IT Management, Analysis, Management, Databases, Risk Management, Leadership, Customer Service, Business Intelligence
Education
Western International University 1999 — 2001
MBA, Management Information Systems
University of Phoenix 1995 — 1997
Bachelor, Business Information Systems
Kip Linse, CCIM/CPM/RPA's USAA Experience January 2001 - Present
Job Executive Director Real Estate Service, USAA
Industry Real Estate
Experience
USAA January 2001 - Present
Education
University of Pittsburgh 1990 — 1995
USAA January 2001 - Present
Education
University of Pittsburgh 1990 — 1995
Patricia Whitmore, AAI, AIAM, AINS, CISR, CPIW's USAA Experience October 1998 - August 2003
Job Commercial Claims Manager at Towne Insurance Agency LLC.
Industry Insurance
Experience
TownInsurance Agency, Inc. August 2003 - Present
USAA October 1998 - August 2003
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Casualty, Liability, Workers Compensation, Legal Liability, Commercial Lines, General Insurance, Professional Liability, Umbrella Insurance, Claim, Employment Practices...
Education
University of Phoenix
BSBA, Business
Ward Melville HS
TownInsurance Agency, Inc. August 2003 - Present
USAA October 1998 - August 2003
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Casualty, Liability, Workers Compensation, Legal Liability, Commercial Lines, General Insurance, Professional Liability, Umbrella Insurance, Claim, Employment Practices...
Education
University of Phoenix
BSBA, Business
Ward Melville HS
Jon Opielski's USAA Experience January 2010 - Present
Job Manager Operations Support
Industry Financial Services
Experience
USAA January 2010 - Present
USAA September 1999 - Present
United States Air Force July 1995 - July 1999
United States Air Force July 1995 - July 1999
Skills
OFAC, Bank Secrecy Act, USA PATRIOT Act, Fraud, Program Management, CIP, Process Improvement, Business Process..., Vendor Management, Business Analysis, Risk Management, SDLC, Call Centers, Banking, Change Management, Requirements Gathering, Management, Team Leadership, Operations Management, AML, Business Process, Business Intelligence, Six Sigma, Analysis
Education
University of Phoenix 2003 — 2009
Bachelor of Science in Information Technology, IT
USAA January 2010 - Present
USAA September 1999 - Present
United States Air Force July 1995 - July 1999
United States Air Force July 1995 - July 1999
Skills
OFAC, Bank Secrecy Act, USA PATRIOT Act, Fraud, Program Management, CIP, Process Improvement, Business Process..., Vendor Management, Business Analysis, Risk Management, SDLC, Call Centers, Banking, Change Management, Requirements Gathering, Management, Team Leadership, Operations Management, AML, Business Process, Business Intelligence, Six Sigma, Analysis
Education
University of Phoenix 2003 — 2009
Bachelor of Science in Information Technology, IT
Theresa Wengert's USAA Experience June 2002 - September 2007
Job Senior QA Analyst, Sagicor Life
Industry Information Technology and Services
Experience
Sagicor Life Insurance Company December 2008 - Present
AAA Auto March 2008 - December 2008
USAA June 2002 - September 2007
Education
University of Phoenix
Business Management
Sagicor Life Insurance Company December 2008 - Present
AAA Auto March 2008 - December 2008
USAA June 2002 - September 2007
Education
University of Phoenix
Business Management
Mylisa Cartmill's USAA Experience 1990 - 2003
Job Operations Training Instructor at Citizens Property Insurance
Industry Insurance
Experience
Citizens Property Insurance September 2008 - Present
Citizens Property Insurance December 2007 - September 2008
Florida Farm Bureau 2003 - 2005
USAA 1990 - 2003
Skills
Insurance, Claim, Employee Training, Underwriting, Training, Legal Liability, Property & Casualty..., Management
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 1998 — 2003
B.S. Business Management, Business
Citizens Property Insurance September 2008 - Present
Citizens Property Insurance December 2007 - September 2008
Florida Farm Bureau 2003 - 2005
USAA 1990 - 2003
Skills
Insurance, Claim, Employee Training, Underwriting, Training, Legal Liability, Property & Casualty..., Management
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 1998 — 2003
B.S. Business Management, Business
Antwon Moore's USAA Experience Personal BankerBank of AmericaSeptember 2004 - April 2007
Job Mortgage Specialist at USAA
Industry Banking
Experience
USAA Personal BankerBank of AmericaSeptember 2004 - April 2007
Education
University of Phoenix 2006 — 2008
Business Management, Business
USAA Personal BankerBank of AmericaSeptember 2004 - April 2007
Education
University of Phoenix 2006 — 2008
Business Management, Business
Carl Kiris's USAA Experience December 2012 - Present
Job Bank Underwriting Director at USAA
Industry Financial Services
Experience
USAA December 2012 - Present
USAA December 1997 - December 2012
USAA 1997 - 2011
Skills
Underwriting, Insurance, Mortgage Lending, Credit, Loans, Property & Casualty..., Mortgage Banking, Risk Management, Banking, Credit Analysis, Loan Origination, Portfolio Management, Financial Risk, General Insurance, Credit Risk, Financial Analysis, FHA, Liability, Residential Mortgages, Casualty
Education
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Business Management
University of Phoenix 2006 — 2008
BS, Management
USAA December 2012 - Present
USAA December 1997 - December 2012
USAA 1997 - 2011
Skills
Underwriting, Insurance, Mortgage Lending, Credit, Loans, Property & Casualty..., Mortgage Banking, Risk Management, Banking, Credit Analysis, Loan Origination, Portfolio Management, Financial Risk, General Insurance, Credit Risk, Financial Analysis, FHA, Liability, Residential Mortgages, Casualty
Education
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Business Management
University of Phoenix 2006 — 2008
BS, Management
Ian Flanagan's USAA Experience June 2007 - July 2010
Job Sr Manager, Strategic Sourcing at Apollo Education Group
Industry Higher Education
Experience
Apollo Education Group August 2015 - Present
The Hanover Insurance Group October 2011 - July 2015
USAA June 2007 - July 2010
Healthways September 2003 - June 2007
Skills
Process Improvement, Risk Management, Contract Negotiation, Insurance, Vendor Management, Outsourcing, RFP
Education
University of Rhode Island 1997 — 2000
BA, Economics and Political Science
Apollo Education Group August 2015 - Present
The Hanover Insurance Group October 2011 - July 2015
USAA June 2007 - July 2010
Healthways September 2003 - June 2007
Skills
Process Improvement, Risk Management, Contract Negotiation, Insurance, Vendor Management, Outsourcing, RFP
Education
University of Rhode Island 1997 — 2000
BA, Economics and Political Science
Andrew Simmons, CFP®, MBA's USAA Experience February 2011 - September 2013
Job Financial Solutions Advisor at Merrill Edge
Industry Financial Services
Experience
Merrill Edge October 2013 - Present
USAA February 2011 - September 2013
MetLife October 2010 - January 2011
Chase August 2009 - March 2010
Valic June 2008 - August 2009
Merrill Lynch June 2007 - April 2008
Charles Schwab June 2005 - May 2007
ING Funds 2004 - 2005
Skills
Equities, Fixed Income, Risk Management, Derivatives, Corporate Finance, Certified Financial..., Mutual Funds, Strategic Financial..., Portfolio Management, Strategy, Analysis, Asset Allocation, Mortgage Lending, Financial Advisory, Financial Services, Uniform Combined State..., Separately Managed..., Finance, Wealth Management, Wealth, Wealth Accumulation..., Investments, Life Insurance, Term Life Insurance, Fixed Annuities, Variable Annuities, Whole Life, Universal Life, Estate Planning, Retirement, Sales, Marketing, Networking, Insurance, Banking, Series 7, Securities, 401k, 403b, Sales Management, Series 63, Investment Advisory, Investment Strategies, Small Business, Series 65, IRAs, Pensions, Asset Management, Financial Planners, Financial Planning
Education
University of Phoenix 2013 — 2014
MIS, Masters of Information Systems
University of Phoenix 2001 — 2003
MBA, Business Administration and Management, General
University of Wisconsin-Green Bay 1986 — 1990
BS, Business Administration
Ashwaubenon High School 1982 — 1986
Diploma, General Studies
Merrill Edge October 2013 - Present
USAA February 2011 - September 2013
MetLife October 2010 - January 2011
Chase August 2009 - March 2010
Valic June 2008 - August 2009
Merrill Lynch June 2007 - April 2008
Charles Schwab June 2005 - May 2007
ING Funds 2004 - 2005
Skills
Equities, Fixed Income, Risk Management, Derivatives, Corporate Finance, Certified Financial..., Mutual Funds, Strategic Financial..., Portfolio Management, Strategy, Analysis, Asset Allocation, Mortgage Lending, Financial Advisory, Financial Services, Uniform Combined State..., Separately Managed..., Finance, Wealth Management, Wealth, Wealth Accumulation..., Investments, Life Insurance, Term Life Insurance, Fixed Annuities, Variable Annuities, Whole Life, Universal Life, Estate Planning, Retirement, Sales, Marketing, Networking, Insurance, Banking, Series 7, Securities, 401k, 403b, Sales Management, Series 63, Investment Advisory, Investment Strategies, Small Business, Series 65, IRAs, Pensions, Asset Management, Financial Planners, Financial Planning
Education
University of Phoenix 2013 — 2014
MIS, Masters of Information Systems
University of Phoenix 2001 — 2003
MBA, Business Administration and Management, General
University of Wisconsin-Green Bay 1986 — 1990
BS, Business Administration
Ashwaubenon High School 1982 — 1986
Diploma, General Studies
Pravin Katkamwar's USAA Experience 1997 - 1999
Job Architect at Medco Health Solutions
Industry Pharmaceuticals
Experience
Medco Health Solutions January 2000 - Present
USAA 1997 - 1999
Patni Computer Systems 1996 - 1997
Skills
Agile Methodologies, SDLC, SOA, Software Development, Software Project..., Scrum, SQL, Requirements Analysis, Integration, Enterprise Architecture, Business Analysis, Requirements Gathering, SharePoint, Unix, Vendor Management, Visio
Education
University of Pune 1988 — 1990
M.Tech, Computer Science
Medco Health Solutions January 2000 - Present
USAA 1997 - 1999
Patni Computer Systems 1996 - 1997
Skills
Agile Methodologies, SDLC, SOA, Software Development, Software Project..., Scrum, SQL, Requirements Analysis, Integration, Enterprise Architecture, Business Analysis, Requirements Gathering, SharePoint, Unix, Vendor Management, Visio
Education
University of Pune 1988 — 1990
M.Tech, Computer Science
Rob Maginity's USAA Experience October 2013 - Present
Job Data Architect at USAA
Industry Insurance
Experience
USAA October 2013 - Present
BCBSAZ January 2008 - October 2013
Blue Cross Blue Shield of Arizona 2001 - October 2013
BCBSAZ March 2001 - January 2008
Skills
Enterprise Architecture, Disaster Recovery, Identity Management, SDLC, HIPAA, Data Warehousing, ETL, Relational Databases, Business Intelligence, Data Warehouse..., SSIS, Governance, Enterprise Software, SOA, Integration, Visio, Solution Architecture, SQL, SharePoint, Leadership, IT Strategy, Requirements Gathering, Data Modeling, Systems Analysis, IT Management, T-SQL, Business Requirements, Business Analysis, SSRS, Database Design, Requirements Analysis, Databases, PMP, Software Project..., Business Objects, Business Process Design, Vendor Management, Project Portfolio..., Agile Methodologies
Education
University of Phoenix 1999 — 2001
MBA, Global Management
USAA October 2013 - Present
BCBSAZ January 2008 - October 2013
Blue Cross Blue Shield of Arizona 2001 - October 2013
BCBSAZ March 2001 - January 2008
Skills
Enterprise Architecture, Disaster Recovery, Identity Management, SDLC, HIPAA, Data Warehousing, ETL, Relational Databases, Business Intelligence, Data Warehouse..., SSIS, Governance, Enterprise Software, SOA, Integration, Visio, Solution Architecture, SQL, SharePoint, Leadership, IT Strategy, Requirements Gathering, Data Modeling, Systems Analysis, IT Management, T-SQL, Business Requirements, Business Analysis, SSRS, Database Design, Requirements Analysis, Databases, PMP, Software Project..., Business Objects, Business Process Design, Vendor Management, Project Portfolio..., Agile Methodologies
Education
University of Phoenix 1999 — 2001
MBA, Global Management
Megan Bartalos's USAA Experience April 2014 - Present
Job Real Estate Processor
Industry Real Estate
Experience
USAA April 2014 - Present
USAA February 2013 - April 2014
Hindsight 20/20 Eyecare October 2008 - August 2012
The Resort Course at La Cantera October 2007 - October 2008
Skills
Training, Retail, Sales, Negotiation, Employee Training, Merchandising, Process Scheduler, Mortgage Lending, Mortgage Banking, Real Estate Financing, Real Estate Development, Real Estate Transactions, Vendor Relationships, Vendor Management, Leadership, Legal Research Skills, Dodd-Frank, Title Searches, Loan Closings, Loans, Closings, Customer Service
Education
University of Phoenix 2015 — 2020
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
The University of Texas at San Antonio 2006 — 2011
Bachelor of Business Administration (B.B.A.), Real Estate Finance and Development, Legal Studies
Kapolei High School 2003 — 2006
high school diploma, Business, Management, Marketing, and Related Support Services
USAA April 2014 - Present
USAA February 2013 - April 2014
Hindsight 20/20 Eyecare October 2008 - August 2012
The Resort Course at La Cantera October 2007 - October 2008
Skills
Training, Retail, Sales, Negotiation, Employee Training, Merchandising, Process Scheduler, Mortgage Lending, Mortgage Banking, Real Estate Financing, Real Estate Development, Real Estate Transactions, Vendor Relationships, Vendor Management, Leadership, Legal Research Skills, Dodd-Frank, Title Searches, Loan Closings, Loans, Closings, Customer Service
Education
University of Phoenix 2015 — 2020
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
The University of Texas at San Antonio 2006 — 2011
Bachelor of Business Administration (B.B.A.), Real Estate Finance and Development, Legal Studies
Kapolei High School 2003 — 2006
high school diploma, Business, Management, Marketing, and Related Support Services
Rasilind Hall's USAA Experience June 2005 - February 2008
Job Customer Service Representative
Industry Telecommunications
Experience
Xerox Customer Care RepresentativeXeroxSeptember 2012 - February 2013
Cox Communications February 2012 - July 2012
Verizon March 2007 - October 2011
USAA June 2005 - February 2008
Skills
Telecommunications, Microsoft Office 2007, Typing, Property & Casualty..., Data Entry
Education
South University 2012 — 2012
Information Technology, 3.5
University of Phoenix 2009 — 2011
Xerox Customer Care RepresentativeXeroxSeptember 2012 - February 2013
Cox Communications February 2012 - July 2012
Verizon March 2007 - October 2011
USAA June 2005 - February 2008
Skills
Telecommunications, Microsoft Office 2007, Typing, Property & Casualty..., Data Entry
Education
South University 2012 — 2012
Information Technology, 3.5
University of Phoenix 2009 — 2011
Denise Ayala, SCLA's USAA Experience May 2012 - Present
Job Claims Adjuster at USAA
Industry Insurance
Experience
USAA May 2012 - Present
Illinois Insurance Center May 1987 - June 2011
Skills
Bilingual-Spanish, Insurance, Customer Service, Training, Customer Satisfaction, Customer Retention, Microsoft Excel, Leadership, Team Building, Call Centers, Management, Microsoft Office, Outlook, Payroll, Property, Public Speaking, Sales, Strategic Planning
Education
University of Phoenix 2006 — 2007
BA, Business Management
University of Illinois at Chicago
University of Illinois at Urbana-Champaign
USAA May 2012 - Present
Illinois Insurance Center May 1987 - June 2011
Skills
Bilingual-Spanish, Insurance, Customer Service, Training, Customer Satisfaction, Customer Retention, Microsoft Excel, Leadership, Team Building, Call Centers, Management, Microsoft Office, Outlook, Payroll, Property, Public Speaking, Sales, Strategic Planning
Education
University of Phoenix 2006 — 2007
BA, Business Management
University of Illinois at Chicago
University of Illinois at Urbana-Champaign
Lisa Contreras's USAA Experience May 2009 - August 2010
Job Trainer Sales Development Consultant
Industry Banking
Experience
Robert Half International March 2012 - April 2013
JPMorgan Chase August 2010 - December 2011
USAA May 2009 - August 2010
Skills
Refinance, Mortgage Banking, Mortgage Lending, Conventional, VA, Origination, Mortgage, Loans, Residential Mortgages
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Robert Half International March 2012 - April 2013
JPMorgan Chase August 2010 - December 2011
USAA May 2009 - August 2010
Skills
Refinance, Mortgage Banking, Mortgage Lending, Conventional, VA, Origination, Mortgage, Loans, Residential Mortgages
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Carl Michael Bjorlin, MBA, Doctoral Learner (PhD/IO)'s USAA Experience June 2005 - April 2006
Job Chief Operating Officer at Venture Brothers, LLC
Industry Higher Education
Experience
Venture Brothers, LLC June 2011 - Present
Apollo Group October 2006 - Present
USAA June 2005 - April 2006
American Express September 2004 - June 2005
Discover Financial Services November 2001 - July 2004
Theater Works June 1991 - February 2001
Skills
Financial Analysis, Student Financial Aid, Leadership, PeopleSoft, Training, Coaching, Public Speaking, Retaining Customers, Adult Education, Campus, Staff Development, Higher Education, Student Affairs, Project Management, Finance, Business Strategy, Business Analysis, Marketing, Psychology, Career Development, Career Assessment, Customer Service, Customer Satisfaction, Customer Retention, Customer Escalation..., Customer Experience, Financial Reporting, Managerial Finance, Admissions, Actors, Microsoft Excel, Oracle, Exceptional People..., Internal Communications, Employee Engagement, Program Management, Management, CampusVue, Time Management, Policy, Employee Training, Community Outreach, Conflict Resolution, Critical Thinking, Resume Writing, Leadership Development, Organizational..., Career Counseling, E-Learning
Education
University of Phoenix 2012 — 2018
Doctor of Philosophy in Industrial/Organizational Psychology (Ph.D./IO), Industrial and Organizational Psychology
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science in Business with a concentration in Global Management (BSB/GBM), Global Business Management
Barry Goldwater High School 1998 — 2002
High School Diploma, International Baccalaureate
Venture Brothers, LLC June 2011 - Present
Apollo Group October 2006 - Present
USAA June 2005 - April 2006
American Express September 2004 - June 2005
Discover Financial Services November 2001 - July 2004
Theater Works June 1991 - February 2001
Skills
Financial Analysis, Student Financial Aid, Leadership, PeopleSoft, Training, Coaching, Public Speaking, Retaining Customers, Adult Education, Campus, Staff Development, Higher Education, Student Affairs, Project Management, Finance, Business Strategy, Business Analysis, Marketing, Psychology, Career Development, Career Assessment, Customer Service, Customer Satisfaction, Customer Retention, Customer Escalation..., Customer Experience, Financial Reporting, Managerial Finance, Admissions, Actors, Microsoft Excel, Oracle, Exceptional People..., Internal Communications, Employee Engagement, Program Management, Management, CampusVue, Time Management, Policy, Employee Training, Community Outreach, Conflict Resolution, Critical Thinking, Resume Writing, Leadership Development, Organizational..., Career Counseling, E-Learning
Education
University of Phoenix 2012 — 2018
Doctor of Philosophy in Industrial/Organizational Psychology (Ph.D./IO), Industrial and Organizational Psychology
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science in Business with a concentration in Global Management (BSB/GBM), Global Business Management
Barry Goldwater High School 1998 — 2002
High School Diploma, International Baccalaureate
Adriana Gallagher's USAA Experience April 2010 - Present
Job Member Relationship Specialist at USAA
Industry Financial Services
Diane Zimmerman's USAA Experience July 2011 - Present
Job Mortgage Processor III at USAA
Industry Financial Services
Experience
USAA July 2011 - Present
Wells Fargo Bank June 2011 - June 2011
Wells Fargo Bank April 2009 - June 2011
Education
University of Phoenix 2000 — 2004
BSBA, Business Management
USAA July 2011 - Present
Wells Fargo Bank June 2011 - June 2011
Wells Fargo Bank April 2009 - June 2011
Education
University of Phoenix 2000 — 2004
BSBA, Business Management
Derek DiPetrillo's USAA Experience January 2010 - July 2011
Job Financial Solutions Advisor
Industry Investment Management
Experience
Merrill Lynch July 2011 - Present
USAA January 2010 - July 2011
Banc of America Investments 2007 - 2009
Skills
Series 7, Series 63, Uniform Combined State..., Wealth Management, Mutual Funds, Asset Allocation, Retirement Planning, Investment Advisory, Investment Strategies, Securities, Retirement, Investments, ETFs, Personal Financial..., 401k Rollovers, Relationship Management, Investment Management, Series 65, Strategic Financial..., Financial Advisory, FINRA, IRAs, Wealth Management..., Equities
Education
University of Rhode Island 2000 — 2005
B.A., Journalism
Coventry High School 1995 — 1999
Merrill Lynch July 2011 - Present
USAA January 2010 - July 2011
Banc of America Investments 2007 - 2009
Skills
Series 7, Series 63, Uniform Combined State..., Wealth Management, Mutual Funds, Asset Allocation, Retirement Planning, Investment Advisory, Investment Strategies, Securities, Retirement, Investments, ETFs, Personal Financial..., 401k Rollovers, Relationship Management, Investment Management, Series 65, Strategic Financial..., Financial Advisory, FINRA, IRAs, Wealth Management..., Equities
Education
University of Rhode Island 2000 — 2005
B.A., Journalism
Coventry High School 1995 — 1999
Dashell Duncan's USAA Experience March 2004 - September 2010
Job Cametria's Creations
Industry Arts and Crafts
Experience
Cametria's Creations February 2014 - Present
USAA March 2004 - September 2010
Education
Concorde Career College-San Antonio 2011 — 2012
Diploma, Medical Office Administration
University of Phoenix
University of Phoenix
Cametria's Creations February 2014 - Present
USAA March 2004 - September 2010
Education
Concorde Career College-San Antonio 2011 — 2012
Diploma, Medical Office Administration
University of Phoenix
University of Phoenix
Lya Icaza's USAA Experience May 2007 - Present
Job Director, Talent Development at USAA
Industry Financial Services
Experience
USAA May 2007 - Present
Harland Clarke, Baldrige Recipient November 2004 - May 2007
Schwans Food Manufacturing March 2003 - November 2004
SunTrust Bank (formerly National Bank of Commerce) September 1995 - August 2002
Cooperative Marketing Concepts January 1994 - September 1995
MCI November 1987 - January 1994
Skills
Instructional Design, Organizational..., Call Center, Benefits Design, Talent Management, Leadership Development, Benefits, Needs Analysis, Employee Engagement, Performance Management, Coaching, Change Management, Organizational Design, Team Building, Organizational..., Talent Development, Mentoring, Onboarding, Strategic Planning, Performance Improvement, HR Strategy, Mergers, E-learning, SPHR, Compliance, Career Development, Management Consulting, HR Consulting, Change Leadership, Customer Service, Vendor Management, Learning Management, Employee Benefits, Succession Planning, Human Resources, Leadership, Management, Training Delivery, Personnel Management, Strategy, Call Centers, Training, Employee Training, Program Management, Cross-functional Team..., Performance Consulting, Talent Acquisition, Workshop Facilitation, Organizational Learning, Blended Learning
Education
University of Phoenix 2009 — 2012
Master of Arts (M.A.), Psychology, 3.9
DePaul University 2004 — 2004
Certificate, Organizational Development
University of Memphis 1987 — 1991
Bachelor of Science in Education, Education
USAA May 2007 - Present
Harland Clarke, Baldrige Recipient November 2004 - May 2007
Schwans Food Manufacturing March 2003 - November 2004
SunTrust Bank (formerly National Bank of Commerce) September 1995 - August 2002
Cooperative Marketing Concepts January 1994 - September 1995
MCI November 1987 - January 1994
Skills
Instructional Design, Organizational..., Call Center, Benefits Design, Talent Management, Leadership Development, Benefits, Needs Analysis, Employee Engagement, Performance Management, Coaching, Change Management, Organizational Design, Team Building, Organizational..., Talent Development, Mentoring, Onboarding, Strategic Planning, Performance Improvement, HR Strategy, Mergers, E-learning, SPHR, Compliance, Career Development, Management Consulting, HR Consulting, Change Leadership, Customer Service, Vendor Management, Learning Management, Employee Benefits, Succession Planning, Human Resources, Leadership, Management, Training Delivery, Personnel Management, Strategy, Call Centers, Training, Employee Training, Program Management, Cross-functional Team..., Performance Consulting, Talent Acquisition, Workshop Facilitation, Organizational Learning, Blended Learning
Education
University of Phoenix 2009 — 2012
Master of Arts (M.A.), Psychology, 3.9
DePaul University 2004 — 2004
Certificate, Organizational Development
University of Memphis 1987 — 1991
Bachelor of Science in Education, Education
Angela Phoenix's USAA Experience August 1997 - February 2007
Job Claims Specialist II, Casualty Bodily Injury at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance February 2007 - Present
NATIONWIDE/THI HOLDINGS January 2007 - Present
USAA August 1997 - February 2007
Skills
Claim, Liability, Insurance, Casualty, Property Damage, Underwriting, Personal Injury, Training, Fraud, Leadership, Policy, Arbitration, Investigation, Project Management, Settlement, Accounting, Adjustments, Claim Investigation
Education
University of Phoenix
Bachelor of Science, Business Administration
University of Phoenix
Master of Arts, Adult Education and
Nationwide Insurance February 2007 - Present
NATIONWIDE/THI HOLDINGS January 2007 - Present
USAA August 1997 - February 2007
Skills
Claim, Liability, Insurance, Casualty, Property Damage, Underwriting, Personal Injury, Training, Fraud, Leadership, Policy, Arbitration, Investigation, Project Management, Settlement, Accounting, Adjustments, Claim Investigation
Education
University of Phoenix
Bachelor of Science, Business Administration
University of Phoenix
Master of Arts, Adult Education and
Cassandra Ford's USAA Experience July 2014 - May 2015
Job Experienced Professional & FullTime Student
Industry Health, Wellness and Fitness
Experience
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques August 2015 - Present
Onelife Fitness June 2015 - Present
USAA July 2014 - May 2015
Gold's Gym June 2012 - July 2014
aXseum Solutions, LLC October 2011 - May 2014
aXseum Solutions, LLC June 2010 - October 2011
Thermacore May 2009 - August 2009
Stoner Bunting Advertising May 2008 - August 2008
Skills
Microsoft Office, Social Media, Event Planning, PowerPoint, Customer Service, Public Relations, Microsoft Excel, Microsoft Word, Public Speaking, Advertising, Research, Marketing Strategy, Leadership, Human Resources, Management, Social Networking
Education
University of Pittsburgh 2006 — 2009
Bachelor of Science in Business Administration (B.S.B.A.), Finance & Marketing, 3.6
Manheim Township HS
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques August 2015 - Present
Onelife Fitness June 2015 - Present
USAA July 2014 - May 2015
Gold's Gym June 2012 - July 2014
aXseum Solutions, LLC October 2011 - May 2014
aXseum Solutions, LLC June 2010 - October 2011
Thermacore May 2009 - August 2009
Stoner Bunting Advertising May 2008 - August 2008
Skills
Microsoft Office, Social Media, Event Planning, PowerPoint, Customer Service, Public Relations, Microsoft Excel, Microsoft Word, Public Speaking, Advertising, Research, Marketing Strategy, Leadership, Human Resources, Management, Social Networking
Education
University of Pittsburgh 2006 — 2009
Bachelor of Science in Business Administration (B.S.B.A.), Finance & Marketing, 3.6
Manheim Township HS
Ronald Ratliff's USAA Experience May 2008 - September 2011
Job None at None
Industry Financial Services
Experience
None Mortgage Defense Investigator/Representations and WarrantiesKroll Factual DataMarch 2013 - August 2013
Robert Half International 2012 - 2013
USAA May 2008 - September 2011
US MORTGAGE HOLDINGS / DBA SUNBELT MORTGAGE/RED BRICK MORTGAGE June 2004 - January 2008
Skills
Mortgage Lending, Consumer Financing, Facilitations, Credit Analysis, Analytics, New Business Development, Training, Consumer Lending, Loans, Financial Services, Customer Service, Retail, Facilitators, Retail Banking, Financial Risk, Relationship Management, Funding, Customer Retention, Credit Risk, Product Development, Marketing, Management, Underwriting, Finance, Mortgage Banking, Process Improvement, Credit Cards, Real Estate Transactions, Banking, Sales, Onboarding, Call Centers, Risk Management, Portfolio Management, Leadership
Education
University of Phoenix 2009 — 2012
AABM, Business Administration and Management, General
None Mortgage Defense Investigator/Representations and WarrantiesKroll Factual DataMarch 2013 - August 2013
Robert Half International 2012 - 2013
USAA May 2008 - September 2011
US MORTGAGE HOLDINGS / DBA SUNBELT MORTGAGE/RED BRICK MORTGAGE June 2004 - January 2008
Skills
Mortgage Lending, Consumer Financing, Facilitations, Credit Analysis, Analytics, New Business Development, Training, Consumer Lending, Loans, Financial Services, Customer Service, Retail, Facilitators, Retail Banking, Financial Risk, Relationship Management, Funding, Customer Retention, Credit Risk, Product Development, Marketing, Management, Underwriting, Finance, Mortgage Banking, Process Improvement, Credit Cards, Real Estate Transactions, Banking, Sales, Onboarding, Call Centers, Risk Management, Portfolio Management, Leadership
Education
University of Phoenix 2009 — 2012
AABM, Business Administration and Management, General
Austin Judkins's USAA Experience August 2011 - July 2012
Job Specifications/ Applications at Inverse Lighting
Industry Building Materials
Experience
Inverse Lighting August 2012 - Present
Arizona Army National Guard September 2010 - September 2013
USAA August 2011 - July 2012
R.C. Lurie August 2004 - April 2009
US Navy August 2000 - May 2004
Skills
Lighting Design, Sales, AGI32, 3D rendering, Army, Military Experience, Military Operations, Security Clearance, Operational Planning, Weapons, Force Protection, Military Training, Emergency Management, Counterterrorism, DoD, Navy, Machining
Education
University of Phoenix 2005 — 2008
Bachelor of Business Administration (BBA)
Inverse Lighting August 2012 - Present
Arizona Army National Guard September 2010 - September 2013
USAA August 2011 - July 2012
R.C. Lurie August 2004 - April 2009
US Navy August 2000 - May 2004
Skills
Lighting Design, Sales, AGI32, 3D rendering, Army, Military Experience, Military Operations, Security Clearance, Operational Planning, Weapons, Force Protection, Military Training, Emergency Management, Counterterrorism, DoD, Navy, Machining
Education
University of Phoenix 2005 — 2008
Bachelor of Business Administration (BBA)
Leann Clay's USAA Experience May 2000 - April 2005
Job Title Specialist at Insurance Auto Auctions
Industry Automotive
Experience
Insurance Auto Auctions January 2010 - Present
Liberty Mutual Insurance April 2005 - July 2008
USAA May 2000 - April 2005
Skills
Negotiation, Customer Service, Property & Casualty..., Microsoft Office, Insurance Adjusting, Creative Problem Solving, Analytical Skills, Communication Skills
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Insurance Auto Auctions January 2010 - Present
Liberty Mutual Insurance April 2005 - July 2008
USAA May 2000 - April 2005
Skills
Negotiation, Customer Service, Property & Casualty..., Microsoft Office, Insurance Adjusting, Creative Problem Solving, Analytical Skills, Communication Skills
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Alisa Dabney's USAA Experience 1998 - 2002
Job Human Resources at The U.S. Army
Industry Military
Experience
The U.S. Army May 2005 - Present
USAA 1998 - 2002
United States Postal Service January 1998 - June 1998
Skills
Military, Army, Security Clearance, Military Experience, Military Operations, DoD, Operational Planning, Force Protection, Intelligence Analysis, National Security, Leadership Development, Information Assurance, Organizational..., Top Secret, Training, Leadership, Intelligence
Education
University of Phoenix 2007 — 2014
Bachelor of Science Management (BSM), Business Administration and Management, General
The U.S. Army May 2005 - Present
USAA 1998 - 2002
United States Postal Service January 1998 - June 1998
Skills
Military, Army, Security Clearance, Military Experience, Military Operations, DoD, Operational Planning, Force Protection, Intelligence Analysis, National Security, Leadership Development, Information Assurance, Organizational..., Top Secret, Training, Leadership, Intelligence
Education
University of Phoenix 2007 — 2014
Bachelor of Science Management (BSM), Business Administration and Management, General
James Urrutia's USAA Experience January 2010 - September 2013
Job State Farm sales agent at State Farm
Industry Insurance
Experience
State Farm September 2014 - Present
USAA January 2010 - September 2013
Skills
PROPERTY AND CASUALTY..., Life & Health Insurance..., Commercial Insurance, Disability Insurance, Term Life Insurance, Umbrella Insurance, Customer Service, Insurance, Microsoft Office, Life Insurance, Property & Casualty...
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.)
State Farm September 2014 - Present
USAA January 2010 - September 2013
Skills
PROPERTY AND CASUALTY..., Life & Health Insurance..., Commercial Insurance, Disability Insurance, Term Life Insurance, Umbrella Insurance, Customer Service, Insurance, Microsoft Office, Life Insurance, Property & Casualty...
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.)
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank