Experience
USAA   August 2015 - Present
USAA   August 2013 - August 2015
USAA   June 2012 - August 2013
Baylor University  January 2011 - May 2012

Skills
Data Analysis, System Administration, Leadership, Networking, Troubleshooting, Process Improvement, Analysis, Access, SharePoint, Business Analysis, Software Documentation, Java, Microsoft Office, HTML, Software Development, Agile Methodologies, Microsoft Excel

Education
Baylor University - Hankamer School of Business   2008 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Experience
USAA   April 2014 - Present
USAA Property and Casualty Underwriting   May 2013 - March 2014
USAA Human Resources   December 2010 - May 2013
United States Air Force  July 2009 - December 2010
United States Air Force  February 2008 - August 2009
United States Air Force  June 2006 - February 2008
United States Air Force  June 2005 - June 2006

Skills
Top Secret, Military Operations, DoD, Air Force, Security Clearance, Program Management, Human Resources, Employee Benefits, Benefits Design, Benefits Administration, Veterans Benefits, Veterans Affairs, Veterans Administration, Post Traumatic Stress, Business Continuity, Business Operations, Benefits Analysis, Command, Information Assurance, Defense, Personnel Management, Policy, Military Experience, Military, Government, Leadership Development, Crisis Management, Organizational..., Cross-functional Team..., Intelligence Analysis, Emergency Management, Aviation, Intelligence, Risk Management, Operational Planning, Leadership, Government Contracting, Security, Counterterrorism, Security+, National Security, Resource Management, Training, DoD Top Secret Clearance, Strategic Planning, Project Management, Change Management, Army, Strategy, Contingency Planning

Education
Bellevue University   1999 — 2000
Information Systems Management, Information Technology, 4.0

Community College of the Air Force   1993 — 1995
Information Systems Management, Information Technology, 4.0

Community College of the Air Force   1986 — 1988
Industrial Security, Military Security Policy and Strategy, 4.0

Experience
Carl J. Kolb, P.C.   June 2015 - Present
Rogers & Moore, PLLC   October 2013 - June 2015
TriPlus Services, Inc. f/k/a Ability Resources, Inc.   June 2012 - March 2014
Jeffrey L. Stewart, Attorney and Counselor at Law   September 2011 - June 2012
USAA   April 2010 - September 2011
HealthMarkets, Inc.   March 1993 - March 2010
Additional Legal Experience   1986 - February 1993

Skills
Litigation Management, Litigation Support, Contract Negotiation, Contract Review, Contract Drafting, Contract Procurement, Intellectual Property, Negotiation, Class Actions, Corporate Law, Dispute Resolution, Risk Prevention, Risk Mitigation, Risk Management, Problem Solving, Insurance, Health Insurance, Property & Casualty..., Insurance Claims, Legal Advice, Legal Research, Legal Services, Employment Litigation, Team Leadership, Trainer, Marketing and Branding, Insurance Agency Support, Strategic Alliances, Clear Communicator and..., Staff Mentoring, Corporate Branding, Mediation, Regulatory, Compliance, Legal Writing, Litigation, Licensing, Employment Law, Corporate Governance, Trademarks, Commercial Litigation, Strategy, Privacy Law, Civil Litigation, Contract Management, Procurement, Legal Issues, Product Liability, Legal Compliance, Appeals

Education
Baylor University School of Law   1983 — 1985
Juris Doctor, Law

Baylor University - Hankamer School of Business   1979 — 1983
Bachelor of Business Administration, Business

Experience
USAA   June 2013 - Present
Clear Channel  May 2007 - June 2013

Skills
Legal Research, Employment Law, Broadcast, Litigation, Employment Contracts, Litigation Management, Arbitration, Alternative Dispute..., Mediation, Pleadings, PeopleSoft, Legal Writing

Education
Baylor University

Palo Alto College
Paralegal Certificate

Experience
USAA   May 2015 - Present
USAA   January 2014 - Present
USAA   October 2013 - April 2015
USAA   June 2012 - October 2013
Houston Juniors Volleyball   July 2011 - May 2012
USAA   June 2011 - August 2011
Brazos Valley Juniors Volleyball Club   October 2010 - June 2011
Andrews & Kurth  May 2008 - July 2008

Education
Texas A&M University-San Antonio   2012 — 2014
Master of Business Administration (M.B.A.)

Texas A&M University   2010 — 2012
B.B.A. in Management

Blinn College   2008 — 2009

Texas A&M University-Kingsville   2008 — 2008

Experience
USAA   February 2015 - Present
USAA   September 2013 - Present
USAA   September 2013 - February 2015
JPMorgan Chase  December 2011 - August 2013
Defense Contract Management Agency  June 2009 - October 2011
United States Air Force  July 2008 - June 2009
United States Air Force  June 2005 - July 2008

Skills
Cross-functional Team..., Strategic Planning, Project Management, Leadership, Program Management, DoD, Supply Chain Management, Risk Management, Project Planning, Process Improvement, Military, Change Management, Management, Logistics, Government, Operations Management, Training

Education
Baylor University - Hankamer School of Business   2000 — 2005
BBA, Management

Experience
USAA   February 2013 - Present
USAA   September 2009 - March 2010
USAA   June 2006 - April 2008
USAA   September 2002 - June 2006

Skills
Analysis, Analytics, Insurance, Research, Customer Retention, Newsletters, Customer Experience, Competitive Analysis, Customer Insight, Data Analysis, Process Improvement, Customer Acquisition, Voice of the Customer, Internal Communications, Social Media

Education
Baylor University   1997 — 2001
Bachelor of Arts (B.A.), Speech Communication

Boerne High School   1993 — 1997

Experience
The Woodlands Township  March 2006 - June 2013
Wilkerson Intermediate School   2009 - 2013
Texas A&M Extension Service - volunteer   2005 - 2012
ETCC  2003 - 2004
USAA   May 1990 - March 2003
Self-Employed  December 1979 - May 2001
Andersen Consulting  January 1989 - May 1990

Education
Baylor University   1987 — 1991
Master of Business Administration (MBA), Management

The University of Texas at Austin   1982 — 1985
Bachelor of Journalism, Journalism, Honors

Experience
USAA   February 2011 - Present
Informa  January 2005 - February 2011
JPMorgan Chase  1998 - 2005

Skills
Wealth Management, Strategic Financial..., Series 7, Mutual Funds

Education
Canon Financial Institute   2011 — 2011
Certified Wealth Strategist, Wealth Management

Long Island University   1998 — 2000
Certified Financial Planing Program, CFG, 3.75

State University of New York at Binghamton   1983 — 1987
Bachelor of Arts (B.A.), Economics

Experience
USAA   July 2013 - Present
USAA   May 2012 - August 2012

Skills
Java, C++, Linux, Eclipse, C

Education
Baylor University   2009 — 2013
Bachelor of Science (B.S.), Computer Science

Experience
HUB International  June 2015 - Present
USAA   July 2003 - June 2015
Selig Industries  July 2002 - July 2003
Hughes-Calihan  June 2001 - July 2002
Westwood Insurance   August 2000 - June 2001
Progressive Insurance  May 1997 - June 2000
Phoenix Cobras   1996 - 1996

Skills
Sales, Leadership, Call Center, Process Improvement, Coaching, Customer Experience, Transformational..., Team Building, Creative Coaching, Property & Casualty..., Insurance, Change Management, Strategic Planning, Cross Functional Team..., Risk Management, Customer Service, Financial Services, Underwriting, Creative Visualization, Banking, Call Centers, Customer Retention, Vendor Management, Employee Benefits, Marketing Strategy, Marketing, Training, Cross-functional Team..., Relationship Management, Performance Management, Team Leadership, Business Process..., Leadership Development, Strategy, Employee Training, Business Development, Time Management, Casualty, Outlook, Project Management, Organizational..., Finance, Talent Management, Operations Management, Sales Management, Customer Satisfaction, Management, Teamwork, Recruiting, Credit

Education
Bellevue University   2012 — 2015
Masters of Leadership and Coaching, Business Leadership

Bellevue University   2013 — 2014
Graduate Certificate, Executive Coaching

Bellevue University   2009 — 2011
Leadership, Leadership in Business

Experience
Atkins Global  September 2015 - Present
Entertainment Industry Professional   January 2011 - 2015
Regions Bank  July 2009 - January 2011
Bank of America (Formerly Countrywide)   April 2005 - July 2009
Bank of America  2003 - 2009
USAA   1992 - 1997

Education
Middle Tennessee State University   2011 — 2015

Doherty High School   1980 — 1984

University of Colorado Colorado Springs

Belmont University

Experience
USAA   September 2012 - Present
Aerotek-Contract for PennyMac   July 2012 - September 2012
JPMorgan Chase  October 2011 - July 2012
Chase Home Finance  February 2010 - October 2011
JCIII & Associates  July 2008 - February 2010
Trinity Coastal Mortgage   September 2005 - March 2008
New Century Mortgage  January 2004 - September 2005
Fremont Investment and Loan  2003 - 2004
H&R Block Mortgage  2001 - 2003
H & R Block Mortgage  2000 - 2002

Skills
Mortgage Banking, Mortgage Lending, FHA, Loan Origination, Residential Mortgages, Loans, USDA, Mortgage Underwriting, Underwriting, Credit Analysis, Refinance, Credit, Loan Servicing, FHA financing, VA loans, Banking, Loss Mitigation, Credit Risk, Mortgage Servicing, Consumer Lending, Home Equity Loans, VA Loans

Education
Bergen Community College   1985 — 1989
Associates, Management

Experience
SunGard Consulting Services  January 2015 - Present
USAA   May 2014 - August 2014
US Department of Homeland Security  February 2009 - October 2012

Skills
Homeland Security, Enforcement, National Security, Emergency Management, Government, Criminal Justice, Counterterrorism, Policy, Intelligence Analysis, Intelligence, Police

Education
Baylor University - Hankamer School of Business   2013 — 2014
Master of Science (MS), Management Information Systems

Baylor University - Hankamer School of Business   2013 — 2014
Master of Business Administration (M.B.A.)

Tulane University   2004 — 2008
Bachelor of Science (BSc), Economics

Experience
Florida Tropics Realty Inc   January 2002 - Present
Pasco Hernando State College  June 2013 - March 2015
USAA   February 2010 - June 2013
U.S. Coast Guard   July 1998 - August 2001

Skills
Sales Management, Marketing Research, Strategic Planning, Operations Management, Real Estate, Economics, Customer Service, Microsoft Office, Entrepreneurship, Property & Casualty..., Umbrella Insurance, Innovation, Investment Properties, Human Resources, Hospitality Industry, Notary Public, Financial Advisory, Veterans, Contract Negotiation, Student Loans, Financial Services, Negotiation, Training, Sales, Event Planning

Education
Benedictine University   2010 — 2012
Master of Business Administration (M.B.A.), Entrepreneurship and Managing Innovation, 3.85

Rasmussen College-Florida   2007 — 2009
Bachelor of Science Business Administration, Management and Human Resource, 3.86

Pasco-Hernando Community College   2001 — 2003
Associate's Degree, Business Administration

Experience
Pillsbury Winthrop Shaw Pittman  August 2012 - Present
Law Office of Jonathan S. Faught   February 2012 - May 2012
Law Office of Jonathan S. Faught   January 2011 - April 2011
Freescale Semiconductor  March 2008 - January 2009
Freescale Semiconductor  August 2007 - March 2008
USAA   June 2006 - August 2006

Skills
Billing Services, Aderant, Financial Analysis, Tax Accounting, Microsoft Office, Tax Preparation, Microsoft Excel, General Ledger, Cash Management, ProSeries, SAP Business Software, Analysis, Microsoft Word, Accounting

Education
Lipscomb University   2014 — 2015
Certificate of Accountancy

Belmont University   2010 — 2011
MBA

Texas A&M University   2003 — 2007
BBA, Finance

Experience
The Law Office of S. Jeffrey Gately, A Professional Corporation   January 2002 - Present
Duncan, Weakley & Bressler   October 1992 - January 2002
USAA   1987 - 1989

Skills
Estate Planning, Business Formation, Business Transactions, Business Planning, Small Business, Real Estate Transactions, Commercial Leasing, Real Estate, Legal Research, Corporate Law, Legal Writing, Mergers, Start-ups, Trusts, Wills, Leases, Mergers & Acquisitions, Employment Law, Licensing, Contract Negotiation, Corporate Governance, Legal Assistance, Property Law, Joint Ventures, Trade Secrets, Team Building, Strategic Planning, Public Speaking

Education
St. Mary's University School of Law   1989 — 1992
J.D., Law

Baylor University - Hankamer School of Business   1984 — 1987
BBA, Finance, Information Systems

Experience
Autodesk  May 2015 - Present
Capital One  July 2013 - May 2015
Association of Student Conduct Administration (ASCA, non-profit)   July 2011 - December 2012
USAA   May 2012 - August 2012
The Oldham Goodwin Group LLC  July 2011 - January 2012
Outback Steakhouse  June 2010 - May 2011
Denton ISD  August 2008 - June 2009

Skills
Unsurpassed Work Ethic, Diligent Team Leader, Strong Written and..., Microsoft Office, Event Planning, Work Ethic, Communication, Teamwork, Time Management, Blogging, Leadership, Recruiting, Interview Skills, Research, Innovation Management, Customer Service, PowerPoint, Strategy, Human Resources, Marketing, Leadership Development, Microsoft Excel, Outlook, Microsoft Word, Organizational..., Social Networking, Public Speaking, Data Analysis, Access, Event Management, Market Research, Team Leadership, Training

Education
Texas A&M University - Mays Business School   2009 — 2012
Business Administration, Management, Minor: Economics

Beijing Jiaotong University   2011 — 2011
Asian Business

Experience
Citi  August 2011 - Present
True Wealth Capital Advisory   January 2007 - July 2011
USAA   January 2005 - January 2007
Wells Fargo  January 1998 - May 2002

Education
Texas Tech University   2002 — 2004
MS, Personal Financial Planning

Baylor University   1998 — 2002
BBA, Finance

Experience
USAA   October 2014 - Present
KABB   August 2013 - October 2014
SunRay Stories   2012 - 2013
National Commercials   January 2008 - November 2012
TODOL Productions   2011 - 2012
HBO New Media Pilot "Dak Tandy's"   November 2010 - February 2011
Participant Media  2011 - 2011
SOM Films   2008 - 2011
All-in Films   March 2008 - 2010
Soho House  May 2003 - October 2007

Skills
Radio Host, Event Planning, Public Speaking, Editing, Film Editing, Independent Film, Storytelling, Marketing Strategy, Commercials, Creative Writing, News Writing, Acting, Brand Development, Voice Acting, Entertainment, Short Films, New Media, Copywriting, Video

Education
University of St. Andrews
Masters of Literature, Creative Writing

Baylor University
B.F.A, Theater Performance

Experience
Ricoh Global Services  April 2011 - Present
Ricoh  June 2006 - April 2011
Lanier Worldwide  June 2006 - April 2007
CSC  March 1999 - October 2000
The Leverage Group  October 1998 - March 1999
USAA   July 1992 - October 1998
Andersen Consulting  June 1990 - June 1992

Skills
Document Management, Document Imaging, Financial Reporting, Managed Print Services, Business Analysis, Project Planning, Office Automation, Business Statistics, Financial Analysis, Pricing, International Business, Change Management, Technical Analysis, Strategy, Sales, Solution Selling, Business Planning, Business Process..., Professional Services, Consulting, Analysis, Account Management, Business Process, CRM, Sales Process, Salesforce.com, Enterprise Software, Outsourcing, Enterprise Content..., Pre-sales

Education
Prosci   2010 — 2010
CCMP, Change Management

CompTIA   2008 — 2008
CDIA+, Document Management

Baylor University - Hankamer School of Business   1986 — 2000
BBA, Quantitative Business Analysis; International Business

Mary Carroll High School   1983 — 1986

Experience
USAA   January 2014 - April 2015
Independant Consultant  September 2010 - January 2014
CaringBridge.org   October 2008 - September 2010
Digital People  August 2007 - March 2008
U.S. Bank   August 2005 - June 2007
Allina Hospitals & Clinics  April 2004 - August 2005
Digital People  November 2002 - June 2003
Randstad Creative-- Freelance   October 2001 - August 2002
Harbinger Partners  January 2001 - August 2001
Techies.com  September 2000 - May 2001

Skills
Usability Testing, Persona, Competitive Analysis, Information Architecture, User Experience, User-centered Design, Interaction Design, Card Sorting, Heuristic Evaluation, User Research, Wireframes, Wire Framing, Usability, Axure, Contextual Inquiry, User Experience Design, Usability Engineering, Task Analysis, HTML, Social Media, Content Strategy, Strategic Content..., Social Media Marketing, Web Analytics, E-commerce, User Scenarios

Education
Bemidji State University   1988 — 2007
B.A., Philosophy, Minor in Mass Communications

Human Factors International   2005 — 2005
Certification as Usability Analyst, Usability

Experience
USAA   June 2015 - Present
USAA   May 2014 - August 2014
Keller Center for Research   August 2013 - May 2014
Mission Waco  June 2013 - September 2013
Baylor University Graduate School   June 2013 - September 2013

Skills
Legal Research, Legal Writing, Westlaw, Trademarks, Constitutional Law, Courts, Property Law, Research, Nonprofits, Analysis, Corporate Law, Public Speaking, Microsoft Word, Data Analysis, PowerPoint

Education
Baylor Law School   2012 — 2015
Doctor of Law (J.D.), 2015

Baylor University - Hankamer School of Business   2013 — 2015
Master of Business Administration (M.B.A.), 2015

The University of Texas at Arlington   2006 — 2011
Bachelor of Arts (B.A.), Public Relations

Experience
Sense Corp  August 2011 - August 2015
Exterran  September 2012 - March 2015
USAA   July 2012 - September 2012
Farm Credit Services of America  June 2012 - July 2012
Universal Weather and Aviation, Inc.   October 2011 - May 2012
Wells Fargo  May 2010 - August 2011
Baylor Angel Network  May 2009 - May 2010

Skills
Change Management, Business Process..., Strategic Planning, Business Strategy, Business Analysis, Current State Assessment, Stakeholder Analysis, Culture Change, Project Adoption..., Change Curve Adoption, Consulting

Education
Baylor University   2006 — 2010
Bachelor’s Degree, Finance, Economics, Mathematics

altMBA

Experience
Wells Fargo Advisors  December 2010 - Present
USAA   October 2009 - October 2010
GlobalBankVision Consulting   January 2009 - October 2009
Washington Mutual  May 2002 - January 2009

Skills
Banking, Business Strategy, Due Diligence, Finance, Financial Advisory, Financial Analysis, Financial Modeling, Financial Services, Insurance, Investments, Mortgage Lending, Relationship Management, Retirement Planning, Securities, Strategy, Strategic Planning, Wealth Management

Education
Lead Brevard   2011 — 2012

William E. Simon School of Business   1994 — 1996
MBA, Finance & Corporate Accounting

Bentley University   1988 — 1992
B.S., Finance - Magna Cum Laude

Melbourne Central Catholic   1986 — 1988

Experience
SpaceX  August 2015 - Present
Baylor University  August 2014 - Present
Baylor University  August 2014 - Present
USAA   June 2015 - August 2015
US Army  October 2010 - August 2014

Skills
Leadership, Management, Public Speaking, Research, Presentations, Risk Assessment, Business Analysis, Tactical Planning, Risk Management, Microsoft Office, Microsoft Excel, MegaStat, Solver, StatTools, PowerPoint, Human Resources, Project Planning, Training, Security Clearance, SAP, Internal Audit, IT Audit, Risk Analysis

Education
Baylor University - Hankamer School of Business   2014 — 2016
Master of Business Administration (M.B.A.), Management Information Systems, General, 4.0

University of Michigan   2004 — 2009
Bachelor of Arts (B.A.), General Studies

Experience
Front Range Community College  August 2014 - Present
Colorado State University  January 2014 - May 2014
Colorado State University  February 2012 - May 2014
Colorado State University  August 2013 - December 2013
USAA   January 2010 - January 2011

Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Outlook, Event Planning, Public Speaking, Customer Service, Data Entry, Teaching, Teamwork, Data Analysis, Writing, Tutoring, Administration, Higher Education, Editing, Community Outreach, Classroom, Social Media, Budgets, Nonprofits, Fundraising, Curriculum Development, Critical Thinking, Statistics, Curriculum Design, Program Development, Qualitative Research, Leadership Development, Student Affairs, Creative Writing, Student Development, Spanish, Coaching, Blogging, Human Resources

Education
Colorado State University   2011 — 2013
Master of Arts (M.A.), English Language and Literature

Baylor University   2005 — 2009
Bachelor of Arts (BA), Art History

Experience
USAA   Internal InvestigatorUSAA2007 - 2013
United States Air Force  1989 - 2007

Skills
Fraud, Insurance, Claim, AML, Investigation, Internal Investigations, Liability, Risk Management, Private Investigations, Claims Management, Asset Protection, Financial Risk, General Insurance, Background Checks, Workers Compensation

Education
Bellevue University
Bachelor of Applied Science (BASc), Criminal Justice

Experience
State Farm Insurance  June 2012 - Present
King Law Group PLLC   November 2011 - June 2012
USAA   March 2010 - October 2011
USAA   June 2007 - April 2010
State Farm Insurance  February 1995 - June 2007
Hughes & Luce, LLP   1992 - 1995
Naman, Howell, Smith & Lee   1987 - 1989

Skills
Insurance Law, Civil Litigation, Regulatory Affairs, Claims Management, Insurance Claims, Training & Development, Team Leadership, Project Planning, Project Coordination, Insurance, Bad Faith, Litigation, Personal Injury, Torts, Claims, Personal Injury..., Property & Casualty..., Compliance Management, Legal Compliance, Insurance Coverage..., Breach Of Contract, Contract Litigation, Litigation Management, Legal Writing, Compliance, Commercial Litigation, Third Party Liability, Claim, Liability, Employee Training, Product Liability, Trials, Corporate Law, Liability Analysis, Property Damage, Legal Liability, Professional Liability, Subrogation, Depositions, Legal Issues, Alternative Dispute..., Arbitration, Legal Research, Public Liability, Mediation, Dispute Resolution, Courts, Employment Law, Medical Malpractice, Class Actions

Education
Baylor University School of Law   1989 — 1992
JD, Law

Texas State University-San Marcos   1986 — 1987
Paralegal Certificate

Texas State University   1982 — 1986
BA, Psychology

Experience
Accenture  July 2013 - Present
Baylor University  August 2009 - May 2013
Baylor University  August 2009 - April 2013
Accenture  June 2012 - August 2012
USAA   May 2011 - August 2011
Brio Tuscan Grille  August 2007 - May 2011
Allstate - The Jordan Agency   August 2005 - August 2007

Skills
Java, SQL, Business Intelligence, Visual Basic, Databases, Team Leadership, CRM, System Testing, MIS, SAP CRM, Test Scenarios, Salesforce.com, Product Lifecycle..., Business Analysis, Use Case Analysis, Requirements Analysis, Requirements Gathering

Education
Baylor University - Hankamer School of Business   2009 — 2013
Bachelor of Business Administration (BBA), Management Information Systems, and Entrepreneurship

Experience
Charles Schwab  April 2015 - Present
Rockin' Redhead   July 2014 - Present
USAA   March 2014 - July 2014
TalentWise  May 2013 - November 2013
TalentWise  October 2012 - April 2013
TalentWise  April 2012 - October 2012
Silver Cloud Inn - University District Seattle   April 2011 - April 2012
Integrated Performance Optimization   December 2009 - March 2011
University VW Audi  November 2008 - November 2009

Skills
Customer Service, Account Management, Background Checks, Salesforce.com, Onboarding, Problem Solving, Strategic Thinking, Critical Thinking, Creative Direction, Electronics, Entertainment, Entrepreneurship, Sports, Creative Writing, Management, Call Centers, Microsoft Excel, Market Research, Social Networking, Time Management, Sales, Start-ups, Leadership, Direct Sales, Sales Process, Recruiting, CRM, Cold Calling, Microsoft Office, Social Media, Solution Selling, Microsoft Word, Business Development, PowerPoint, Project Management, Team Building

Education
Washington State University   2007 — 2008
Have not yet graduated, International Business

Bellevue Community College   2004 — 2006
Other, Criminal Justice/Police Science

Issaquah High School   2002 — 2006
High School Diploma, General High School

Experience
USAA   August 2013 - Present
Baylor University  August 2011 - May 2013
Baylor University  August 2011 - May 2013
Apache Corporation  May 2012 - August 2012
Nationwide Insurance  June 2010 - August 2010
Woodforest National Bank  June 2008 - August 2008
Woodforest National Bank  June 2007 - August 2007

Skills
C++, Java, C, SQL, Microsoft Office, C#, Windows, MySQL, Programming, Microsoft Excel, Visual Basic, ASPX, SSRS, SAS

Education
Baylor University   2011 — 2013
Master's degree, Management Information Systems

Baylor University   2006 — 2013
Bachelor of Science (B.S.), Computer Science

Experience
USAA   September 2009 - Present
Toyota Motor Manufacturing Texas  August 2005 - September 2009
Philips Semiconductors  1994 - 2003

Skills
Project Management, Energy, Manufacturing, Energy Efficiency, Project Planning, Environmental Awareness, Data Center, Facilities Management, Program Management, Six Sigma, Process Engineering, Root Cause Analysis, Process Improvement, HVAC, LEED

Education
Berea College   1981 — 1985
Bachelor of Arts (B.A.), Chemistry

Experience
USAA   July 2012 - Present

Skills
Unix, Linux, Red Hat Linux, Unix Shell Scripting, Shell Scripting, Linux System..., Python, Unix Operating Systems, Perl Script, RedHat, WebSphere MQ, WebSphere, WebSphere Application..., Service Integration, Puppet, Web Services

Education
Baylor University - Hankamer School of Business   2008 — 2012
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
Humana  March 2014 - Present
Clear Channel Communications  June 2013 - January 2014
AmCad  June 2012 - June 2013
USAA   May 2010 - June 2012
Computer Sciences Corporation  December 2008 - April 2010
SpecPro Technical Services  February 2008 - November 2008
Peyton Resource Group  May 2007 - January 2008
USAF  October 1986 - May 2007

Skills
Integration, Managerial Finance, Project Management, Program Management, PMP, Cross-functional Team..., Requirements Analysis, Budgets, Leadership, Agile Methodologies, Information Technology, Business Process..., Software Development, Business Process, Business Development, DoD, MS Project, Management, Software Documentation, Information Assurance, Training, Telecommunications, Security Clearance, SDLC, Testing, PMO, Microsoft Project

Education
TUI University   2006 — 2009
M.S., Information Technology Management

Bellevue University   2005 — 2006
B.S., Business Information Systems

Community College of the Air Force   1986 — 1993
A.A.S., Telecommunications Management

Jeffersonville High School

Experience
USAA   April 2008 - Present
RJ Reynolds  April 2002 - March 2008
Sprint  April 2001 - March 2002
Trintech  June 2000 - June 2001
Microsoft  August 1999 - May 2000
Communico Graphique   March 1997 - June 1999
Aptech  July 1996 - April 1997
Systems International   June 1995 - June 1996

Skills
Software Development, Java, C, C++, C#, Perl, Linux, PHP, J2EE, OOAD, OOP, Requirement Engineering, Process Engineering, Cryptography, E-commerce, Web Development, Network Infrastructure

Education
Sun Microsystem   2007 — 2007
Sun Certified Java Architect

Bharathiar University   1992 — 1995
B.SC, Mathematics

Breeks Memorial School

Experience
Mercedes-Benz Financial Services USA LLC  June 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas   December 2012 - May 2014
Lincol Financial Group   August 2012 - December 2012
Wells Fargo  December 2010 - August 2012
MasterCard  March 2010 - December 2010
USAA   July 2009 - March 2010
Chrysler  2005 - 2008

Skills
Java Enterprise Edition, Spring, Hibernate, Web Services, Struts, Agile Methodologies, JSP, SOA, Java, Websphere, EJB, JMS, XML, JDBC, DB2, Servlets, Ant, SDLC, RAD, Oracle

Education
Bharathidasan University   1994 — 1998
B.E, Electronic and Communication

Experience
Esurance  July 2006 - Present
USAA   2002 - 2006

Education
Bethel University
Cum Laude

Experience
American National Insurance  July 2013 - Present
PSC  July 2011 - July 2013
Army National Guard  February 1980 - November 2012
Continental Airlines  April 2008 - July 2011
Army National Guard  September 2006 - April 2008
Getronics  October 2004 - August 2006
US Army  June 2003 - September 2004
Level 3 Communications  June 2001 - March 2003
USAA   March 1990 - June 2001

Skills
Process Improvement, Vendor Management, Change Management, Risk Management, Customer Relations, Leadership, Program Management, ITIL, Cross-functional Team..., Team Building, Customer Service, Project Planning, Management, Operations Management, Contract Negotiation, Project Management, Business Strategy, Strategic Planning, Military, Strategy, Management Consulting, Training, Analysis, CRM, Disaster Recovery, Security, Integration, Six Sigma, Cloud Computing, MS Project, Policy, DoD, Contract Management, PMO, Information Technology, Human Resources, Budgets, IT Operations, Enterprise Software, Networking, Team Leadership, IT Management, Security Clearance, PMP, Business Process...

Education
Pace University - Lubin School of Business   1984 — 1991
BBA and MBA

Bergen Community College   1981 — 1983
Associate of Applied Science

Experience
USAA   August 2014 - Present
Catalyst Corporate Federal Credit Union  September 2005 - August 2014
Countrywide  May 2001 - August 2005

Skills
Analysis, ALM, Financial Analysis, Training, Analytics, Management, Risk Management, Data Analysis, Banking, Team Building, Finance, Microsoft Excel, Process Improvement, Strategy, Financial Risk, Financial Modeling, Strategic Planning, Leadership, Business Analysis, Executive Management

Education
University of North Texas   1998 — 2000
MBA, Finance

Baylor University   1993 — 1997
BA, Psychology

Lakenheath

Misawa

Experience
AT&T  March 2011 - Present
Texas Education Agency  July 2010 - February 2011
INFOUSA  March 2009 - June 2010
HEALTH DIALOG  March 2008 - February 2009
CitiStreet  January 2007 - February 2008
USAA   January 2005 - December 2006

Skills
SDLC, Requirements Analysis, Testing, SQL, Oracle, Vendor Management, Microsoft SQL Server, Unix, Agile Methodologies, Quality Assurance, Integration, Databases, Software Development, Web Services, Management

Education
Bharathidasan University

Experience
Houston Community College  January 2010 - Present
JP Morgan Private Bank  January 2005 - Present
Bank One  August 2003 - December 2004
USAA   January 2000 - August 2003
American Express Financial Advisors  December 1998 - December 1999

Education
University of the Incarnate Word   2001 — 2004
MBA

Baylor University - Hankamer School of Business   1994 — 1998
BBA

Experience
USAA   2012 - Present
Deloitte Consulting CRG   July 2008 - September 2012
Victory Partners LLC  May 2007 - March 2008
Southwest Securities  November 2004 - May 2006
Andersen Consulting  July 1998 - January 2002

Education
Southern Methodist University - Cox School of Business   2002 — 2004
MBA, Finance

Baylor University - Hankamer School of Business   1992 — 1996
BBA, Finance

Experience
USAA   October 2014 - Present
USAA   August 1994 - Present

Skills
Underwriting, Insurance, Property & Casualty..., Casualty, Risk Management, Commercial Insurance, Commercial Lines, General Insurance, Team Building, Claim, Microsoft Excel, Umbrella Insurance, Customer Service, Liability, CPCU, Call Centers, Process Improvement, Casualty Insurance

Education
Bellevue University   2014 — 2016
Master's Degree, M.S. Management of Information Systems

Bellevue University   2010 — 2014
Bachelor's Degree, Computer Information Systems

University of Hawaii at Manoa   1986 — 1989
Economics

Experience
Goldman Sachs  January 2014 - Present
Goldman Sachs  July 2012 - December 2013
Morgan Stanley  June 2010 - July 2012
New York City Police Department  December 2007 - June 2010
Ernst & Young  September 2005 - December 2007
USAA   April 2005 - September 2005
Covansys  September 2003 - April 2005
Peri Software Solutions  March 2003 - September 2003

Skills
Web Services, SQL, Requirements Analysis, XML, SDLC, Java Enterprise Edition, Oracle, DB2, Business Analysis, Enterprise Architecture, Software Project..., Business Intelligence, Solution Architecture, Integration

Education
Bharathidasan University   1997 — 2000
Master of Computer Application

University of Madras   1994 — 1997
BCom, Commerce

Experience
USAA   May 2011 - Present
Charles Schwab  April 2009 - July 2011
Bank of America  August 2008 - March 2009
Fidelity Investments  May 2006 - July 2008
TD Ameritrade  October 1995 - April 2006

Education
Bentley University   1991 — 1995
Bachelors, Finance

Experience
Fitch  April 2012 - Present
John C. Lincoln Health Network  January 2011 - April 2012
USAA   August 2004 - October 2006

Skills
Customer Service, Commitment to Customer..., Administrative..., Office Administration, Front Office, Proficient Typing Skills, Multi-line Phone, Cash Handling Experience, Property & Casualty..., Leadership, Wellness, Fitness Training, Nutrition, Fitness, Personal Training, Team Building, Social Media, Event Planning, Healthcare, Microsoft Word, PowerPoint, Administrative...

Education
Paradise Valley Community College   2001 — 2004
Associate's degree, General Studies

Bismarck State College   2000 — 2001

Moutain Ridge High School

Experience
Wells Fargo  November 2012 - Present
Fluidiam   December 2007 - January 2012
Socialarc  2009 - 2011
USAA   2007 - 2009

Skills
Photoshop, Digital Photography, Illustrator, Guitar, Piano, Vocalist, Facebook Marketing, Google Adwords, InDesign, Google Analytics, Attention to Detail, Well Organized, Blogging Platforms, YouTube, Digital Marketing

Education
Berklee College of Music   2008 — 2009
Bachelor's Degree, Music Management

Fullerton College
Music Business and Music Production and Engineering, Recording Arts Technology/Technician, 4.0

Experience
Convergys  October 2013 - Present
Convergys  June 2010 - October 2013
Convergys  May 2010 - June 2012
USAA   May 2008 - February 2010
West Telemarketing  January 2003 - May 2006

Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Team Leadership, Microsoft Excel, Operations Management, Employee Relations, Team Building, Troubleshooting, Account Management, Cross Selling, Call Center

Education
Bellevue University   2013 — 2015
Master's Degree, Business Administration and Management, General, 3.8

Texas A&M University-Kingsville   2004 — 2008
BBA, Management

Texas A&M University-Kingsville   2004 — 2008
Bachelors of Business Administration, Management

Palo Alto College   2004 — 2006
Associates of Science, Business Admin; Management, General Business, Accounting

Experience
UT Health Science Center at San Antonio  July 2009 - Present
UTHSCSA  2009 - Present
USAA   1982 - 2002

Education
Baylor University
BBA, Business Administration and Education

Our Lady of the Lake University
MBA, International Marketing

Experience
USAA   April 2013 - Present

Skills
Datastage, Performance Tuning, Data Analysis, Cognos, Informatica, Business Objects, ETL, Data Warehousing, Microsoft SQL Server, Cognos ReportNet, ETL Tools, Designs, Visio, Solution Architecture, Databases, SQL, Business Analysis, Business Intelligence, Data Integration, PL/SQL, SDLC, Oracle, DB2, Enterprise Architecture, Data Warehouse..., SSIS, Data Migration, Database Design, Master Data Management, SOA, Requirements Gathering, SSRS, Requirements Analysis, Unix Shell Scripting, Dimensional Modeling, Erwin, Data Quality, Shell Scripting, Data Modeling, Consulting, Unix, Agile Methodologies, Integration

Education
Bharathidasan University   2000 — 2002
Masters

Experience
USAA   November 2013 - Present
USAA   October 2010 - November 2013
USAA   July 2010 - October 2010
USAA   May 2008 - July 2010
USAA   February 2007 - May 2008
USAA   June 2002 - February 2007
USAA   June 2000 - June 2002
USAA   March 1998 - June 2000
State Farm Insurance  May 1995 - March 1998
State Farm Insurance  February 1992 - May 1995

Skills
Underwriting, Insurance, Property & Casualty..., Risk Management, Process Improvement, Product Management, Portfolio Management, Loss Prevention, Loss Mitigation, Emerging Technologies, Telematics, Usage Based Insurance, Training, Executive Management, Strategic Planning, General Insurance

Education
Baylor University   1985 — 1989
BBA, Marketing and Management

Experience
KANGXIN PARTNERS, P.C.   May 2015 - Present
2L Law Student   August 2014 - Present
Rackspace  March 2013 - August 2014
USAA   April 2012 - March 2013
Energy Transfer  May 2011 - March 2012
McGray & McGray Land Surveyors   2010 - 2011
My Fit Foods  2009 - March 2010
TEKSystems, Inc.   2008 - February 2009

Skills
Screening, Recruiting, Interviews, Talent Acquisition, Onboarding, Sales, New Hire Orientations, Time Management, Applicant Tracking..., Hiring, PeopleSoft, Training, College Recruiting, Internet Recruiting, Technical Recruiting, Background Checks, Sourcing, Employee Benefits, Employee Relations, Human Resources, Temporary Placement

Education
St. Mary's University School of Law   2014 — 2017
Intellectual Property

Beihang University   2015 — 2015
Juris Doctor (J.D.), Intellectual Property Law & Introduction to Chinese Law

Concordia University-Austin   2003 — 2008
B.A., History

Oak Hill University   2005 — 2005
London, England, Semester Abroad to study: Advanced Theology & Advanced English

Experience
Clear Channel  July 2014 - September 2014
City of San Anontio   December 2013 - July 2014
Zachry Industrial, Inc.   March 2007 - November 2013
Security Service FCU   October 2006 - February 2007
USAA   October 2000 - October 2006
SunTrust Services Corporation   February 1997 - October 2000
The Coca-Cola Company  April 1995 - February 1997
University Health System  June 1993 - April 1995
Information Builders, Inc.   November 1988 - June 1993
Federal Reserve Bank of Dallas  November 1987 - November 1988

Skills
SDLC, UML, BPMN 2.0, IT Project & Program..., Logical Data Modeling, Business Object Modeling, Use Cases, USDP, ERP (proprietary), RFPs (generation and..., Requirements Gathering, B2B software, B2C software, Business Process...

Education
Georgia Institute of Technology   1998 — 1999
Master of Science (MS), Management of Technology

Baylor University   1980 — 1984
Bachelor of Arts (B.A.), Political Science

Professional Training

Experience
USAA   December 2011 - Present

Skills
Fluent communicator in..., FLMI designation, Life & Health Insurance..., Group 1 Life and Health..., Fixed Annuities, Insurance, Financial Services, Leadership, Sales, Finance, Employee Benefits, Life Insurance, Customer Service, Team Building

Education
University of Phoenix
Master of Business Administration (M.B.A.), Accounting and Business/Management

Bethel University
Bachelor of Science, Business Administration and Management, General