USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
AIG April 2014 - Present
Genworth April 2010 - April 2014
GPM Life Insurance Co. April 2009 - April 2010
EMSI January 2005 - April 2009
Teapot Heaven July 2002 - October 2008
USAA May 1986 - September 2001
Phoenix Mutual Life Insurance Company April 1980 - April 1986
Skills
Insurance, Underwriting, Management, Life Insurance, Term Life Insurance, Universal Life, Whole Life, Long Term Care Insurance, Life Settlements, Life Expectancy, Risk Analysis, Medical Analysis, EKG, Legal Analysis, Financial Analysis, Swiss Re Manual, Customer Service, Managing Agency..., Hiring Personnel, Team Management, Personnel Management, Negotiation, Research, Budgets, Teaching, Strategic Planning, Leading Meetings, Public Speaking, Retail, Retail Sales, Retail Management, Retail Buying, Inventory Management, Retail Marketing, Marketing Strategy, Advertising, Social Media Marketing, Retail Displays, Product Display, Graphic Design, Windows, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Window Displays, English, Typing 80 wpm, Reinsurance
Education
University of Maryland College Park
Bachelor General Studies (Entomology and Cello Performance)
Saint Mary's University, San Antonio, TX
Paint Branch High School
High School Diploma
Interlochen - National Music Camp
Cello Performance, Piano, Ballet, Art
USAA June 2015 - Present
USAA June 2014 - August 2014
Schutz Ag Consulting May 1994 - August 2013
University U-Pak-It October 2001 - May 2013
United States Marine Corps May 2003 - June 2009
Skills
Proficient java..., Leadership, Program Management, Security, Microsoft Office, Team Leadership, Process Improvement
Education
University of Louisiana at Monroe 2012 — 2015
Bachelor of Science (BS), Computer Science, graduated senior
University of Lousiana at Monroe
Computer Science
LRES Corp June 2015 - July 2015
Realty Executives International August 2011 - January 2015
Keller Williams Arizona Realty December 2010 - August 2011
USAA July 2010 - December 2010
U.S. Title Agency April 2009 - April 2010
Wells Fargo January 2009 - April 2009
First American Title May 2002 - May 2008
Various Locations June 1993 - May 2002
Skills
Real Estate, Residential Homes, Investment Properties, Relocation, Sellers, Real Estate Transactions, Referrals, Marketing, Buyer Representation, Listings, Client Relations, Customer Service, Title Insurance, Graphic Design, Brand Development, New Client Acquisitions, Client Expectations..., Referral Networking, Referral Marketing, Equality & Diversity, Interpersonal..., Public Speaking, Business Relationship..., Managing Complex Sales, Complaint Management, Daily Reports, Investor Relations, Business Correspondence, Inventory Management, POS, Experienced Sales..., Real Estate License, Competitive Marketing..., Contract Negotiation, Market Research, Web Design, Logo Design, Interior Design, Architectural Design, Residential Mortgages, Title Clearing, Escrow, Account Management, First Time Home Buyers
Education
Arizona Academy of Real Estate 2010 — 2010
Certification, Real Estate
University of Nebraska-Lincoln 1998 — 2000
BSD, Architectural Studies
Stevens High School 1992 — 1995
Diploma, General Education
USAA January 2014 - Present
Stealth Monitoring, Inc. September 2012 - January 2014
Cunningham Lindsey August 2012 - December 2013
United States Air Force November 2005 - May 2012
Pinkerton Government Services March 2010 - February 2012
DCM Services May 2008 - August 2009
Skills
Security Operations, Corporate Security, Executive Protection, Security Training, Firearms, Claims Management, Claims Resolution, Catastrophe, Xactimate, Team Restructuring, Training, Security Management, Security+, Personal Protection, Personal Security, Force Protection, Surveillance, Weapons, Patrol, Security, Mechanics, Customer Service
Education
University of Minnesota-Twin Cities 2009 — 2014
Bachelor of Arts (B.A.), Sociology, Senior
USAA September 2014 - Present
USAA October 2012 - Present
Campus Advantage April 2010 - May 2012
PGC Marketing February 2008 - April 2010
Identity Marketing & Public Relations February 2003 - February 2008
Internap February 2000 - February 2003
Microsoft September 1996 - February 2000
United States Air Force February 1992 - February 1996
Skills
Media Relations, Public Relations, Social Media, Crisis Communications, Press Releases, Strategic Communications, Analyst Relations, Investor Relations, Corporate Communications, Marketing Communications, Social Media Marketing, Advertising, Marketing, Internal Communications, Marketing Strategy, Communication Training, Speech Writing, Public Speaking, Fundraising, Event Management, Online Advertising, SEM, SEO, SEO copywriting, PPC, Google Analytics, Industry Analyst..., Investor Liaison, Institutional Investors, Technology, Multi Family Properties, Oil/Gas, Automotive, Apparel, High Tech, Google Adwords, New Media
Education
University of the Incarnate Word 2015 — 2017
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of Michigan 2005 — 2005
N/A, Theory and Practice of Investor Relations
Western Michigan University 1988 — 1992
BS, Business and Political Science
Dell September 2011 - Present
Travelocity June 2009 - September 2011
BearingPoint November 2006 - April 2009
Pocket Communications 2009 - 2009
Afentis Corporation 2007 - 2009
USAA December 2001 - July 2006
SDL International 2001 - 2001
Uniscape 2000 - 2001
Motorola September 1996 - November 2000
Connect International Inc 1995 - 1996
Skills
Web Development, Web Marketing, User Experience, Information Architecture, Corporations, SDLC, Web Strategy, User Interface Design, Usability, Business Process, Agile Methodologies, Six Sigma, Small Business, Interaction Design, Product Management, User Interface, Wireframes, Usability Engineering, Web Applications, Web Design, Axure, Software Development, Requirements Gathering, User Experience Design, Integration, Heuristic Evaluation, CMS, Agile Project Management, E-commerce, JavaScript, Scrum, Strategy, Analysis, Usability Testing, Mobile Applications, Web Analytics, Business Requirements, Solution Architecture
Education
Lake Howell High School 1978 — 1981
University of Maryland Baltimore
Computer Studies
USAA July 2014 - Present
Leidos Health Consulting May 2014 - Present
CGI May 2012 - May 2014
Dominion Investments, LLC June 2011 - May 2012
Omaha Public Power District May 2002 - July 2011
Skills
PeopleSoft, Business Analysis, Analysis, Process Improvement, Access, New Business Development, Investments, Management, PowerPoint, Data Architecture, Risk Management, Employee Benefits, Smart Grid
Education
University of Nebraska at Omaha 1999 — 2005
Computer Science, Computer Programming
Mutual of Omaha October 2015 - Present
USAA October 2014 - July 2015
State Farm March 2013 - October 2014
KinderCare January 2012 - July 2012
KinderCare October 2007 - February 2012
Praetorian Financial Group August 2004 - August 2006
Skills
Staff Development, Marketing, Policy, Customer Service, Microsoft Word, Employee Benefits, Childcare, Curriculum Design, Curriculum Development, Teaching, Lesson Planning, Classroom Management, Coaching, Fundraising, Training, PowerPoint, Public Speaking, Microsoft Office
Education
University of Nebraska-Lincoln 2006 — 2011
Bachelor of Science (B.S.), Child, Youth and Familiy Studies
Omaha Central High School
USAA May 2010 - Present
Reliant Energy August 2009 - May 2010
Discover Financial Services July 2007 - July 2009
Accenture February 2004 - April 2007
KnowledgeBase Marketing 2007 - 2007
KnowledgeBase Marketing 2007 - 2007
Skills
Logistic Regression, Economics, Forecasting, Modeling, Econometric Modeling, SAS, Analytics, Statistical Modeling, Predictive Modeling, Quantitative Analytics, Segmentation, Data Analysis, Data Mining, Analysis, Statistics, Business Analysis, Process Improvement, Monte Carlo Simulation, SAS Programming, Risk Management, Management, Marketing Analytics
Education
University of Central Missouri 1993 — 1995
Masters, Economics
University of Missouri-Kansas City 1990 — 1993
Bachelor of Arts, Economics
USAA August 2013 - Present
United States Air Force February 1989 - Present
Health Net-MHNGS September 2012 - August 2013
Airman and Family Readiness Center September 2011 - June 2012
USO December 2008 - April 2010
USO August 2006 - December 2008
Skills
Military, Public Speaking, Program Management, Budget, Non-profits, Team Building, Strategic Planning, Fundraising, Customer Service, Microsoft Office, Coaching, Event Planning, Marketing, Financial Analysis, Team Leadership, Nonprofits, Budgets, Leadership, Policy, Management, Community Outreach, Training, Human Resources, Time Management, Government, Air Force, Leadership Development, Analysis, Supervisory Skills, Security Clearance, DoD, Organizational..., Proposal Writing, Military Operations, Command, Defense, Military Experience, Organizational..., Operational Planning, Conflict Resolution, Army, Information Assurance, Government Contracting, Intelligence Analysis, Federal Government, Intelligence, Emergency Management, Force Protection
Education
University of Phoenix 2007 — 2009
MBA
University of Maryland University College 2001 — 2006
BS
USAA February 1987 - Present
USAA 1987 - 2013
Skills
Call Center, Insurance, Vendor Management, Risk Management, Call Centers, Process Improvement, IT Operations, Business Process..., Customer Service, Disaster Recovery, Program Management, Business Analysis, IT Management, Change Management, Team Leadership, SDLC, Management, Security, Project Management, Leadership, Integration, Operations Management, Troubleshooting
Education
University of Nebraska-Lincoln 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
USAA April 2014 - Present
Wells Fargo July 2012 - March 2014
JPMorgan Chase March 2011 - June 2012
Hyatt Hotels Corporation January 2010 - April 2011
Starbucks May 2005 - March 2007
Skills
Experienced Sales..., Commitment to Customer..., Dependable Team Player, Highly motivated..., Relationship Management, Retail Banking, Financial Services, Risk Management, Banking, Credit, Customer Satisfaction, Finance, Financial Analysis, Portfolio Management, Time Management, Sales, Customer Service, Customer Experience, CRM, Management
Education
University of Michigan 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Charles Schwab March 2011 - Present
Manpower Inc. 2010 - March 2011
American Express 2008 - 2009
USAA 2005 - 2008
Star HRG 2004 - 2005
Principal Financial Group 1992 - 2004
Skills
Talent Acquisition, Applicant Tracking...
Education
University of Nebraska at Kearney 1992 — 1996
Business Admin, Emphasis in Management
Fujitsu January 2015 - Present
USAA August 2014 - December 2014
Skills
Public Speaking, Time Management, PowerPoint, Microsoft Office, Microsoft Excel, Teamwork, Leadership, Customer Service, Microsoft Word, Social Networking, Social Media, Fitness, Personal Training, Health Education, Event Planning, Sales
Education
University of Minnesota-Duluth 2010 — 2014
Bachelor's Degree, Public Health Education and Promotion, Senior
Accenture October 2015 - Present
KPMG US March 2014 - September 2015
CSAA Insurance Group October 2012 - March 2014
CSAA Insurance Group September 2011 - October 2012
California Casualty Management Company 2011 - September 2011
CSAA Insurance Group June 2010 - January 2011
USAA January 2010 - June 2010
USAA June 2007 - January 2010
USAA June 2005 - June 2007
USAA June 2004 - July 2005
Skills
Insurance, Business Analysis, Requirements Gathering, Business Requirements, SDLC, Business Process..., Business Process, Requirements Analysis, Process Improvement, PMO, Property & Casualty..., Business Process Design, Enterprise Architecture, Visio, Business Intelligence, Leadership, Analysis, Change Management, Data Analysis, Management, Risk Management, Strategy, Training
Education
University of California, Irvine 2014 — 2015
Predictive Analytics, Analytics
Brandman University, Part of the Chapman University System 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.5
University of Massachusetts, Amherst
Bachelor of Arts (BA), Emphasis in International Economics
PricewaterhouseCoopers August 2003 - Present
USAA February 2000 - July 2003
AIPSO July 1998 - February 2000
Republic Western Insurance Company September 1994 - July 1998
American Reliable Insurance Company September 1993 - September 1994
American Agrisurance May 1991 - December 1992
Skills
Insurance, Actuarial Science, Loss Reserving, Pricing, Risk Management, Reinsurance, Commercial Lines, Personal Lines, Warranty, Captives, Financial Analysis, Financial Reporting, Due Diligence, Auditing, Commercial Insurance, Financial Risk
Education
University of Nebraska at Omaha 1991 — 1992
University of Nebraska at Kearney 1987 — 1991
BS, Mathematics/Actuarial Science
USAA November 2013 - Present
Raymond James Financial Inc. August 2011 - November 2013
Regal Securities, Inc. March 2010 - August 2011
Edward Jones May 2009 - March 2010
Skills
Financial Analysis, Strategic Financial..., Portfolio Management, Alternative Investments, Hedge Funds, Series 7, Investments, Finance, Asset Allocation, Mutual Funds, Investment Strategies, Series 24, Insurance, Wealth Management...
Education
University of Missouri-Columbia 2004 — 2009
Bachelor of Science (B.S.), Economics
USAA October 2012 - Present
Electronic Arts October 2011 - November 2012
Hoovers Inc. (Dun and Bradstreet) April 2009 - October 2011
Daman Consulting (Freescale Inc) 2007 - 2009
Daman Consulting (Advanced Micro Devices) 2004 - 2007
Sprint Nextel 2003 - 2004
Storagetek, UK 2002 - 2003
GAVS 2000 - 2002
IPCL 1998 - 2000
Skills
Teradata, ETL, Data Warehousing, Data Integration, Data Modeling, Teradata relationship..., Data Analysis, Data Management, Solution Architecture, Programming, Hadoop, Hive
Education
University of Madras 1998 — 2000
Masters, Computers
University of Madras 1995 — 1998
Bachelors, Business Administration
USAA 1984 - Present
Liberty Mutual Insurance April 1977 - December 1984
US Army October 1967 - February 1977
Skills
Underwriting, Insurance, Property & Casualty..., Casualty, Fixed Annuities, Claims Management, Retirement, Retirement Planning, Mortgage Lending, Subrogation, General Insurance, Series 7
Education
University of Missouri-Columbia 1964 — 1967
Excelsior College
BS, General Studies
UnitedHealth Group May 2010 - Present
UnitedHealth Group January 2009 - May 2010
Aetna February 2008 - December 2008
The Hartford January 2008 - January 2008
USAA February 2004 - December 2005
Schlumberger Information Solutions May 2003 - January 2004
Tata Consultancy Services September 2000 - May 2003
Skills
Java, Grails, Groovy, Websphere, JavaScript, Sun Certified Java..., Griifon, jQuery, Spring, Groovy AST, JSP, SQL
Education
University of Madras 1995 — 1999
Bachelor of Engineering (B.E.)
USAA May 2014 - Present
Millennium Group January 2014 - May 2014
Kinetic Concepts September 2012 - September 2013
USAA, Mortgage Capital Markets October 2010 - October 2012
USAA September 2007 - October 2010
Skills
Strategic Financial..., Management Consulting, Loans, Analysis, Underwriting, Change Management, Management, Investments, Business Process..., Financial Modeling, Finance, Financial Reporting, Risk Management, Forecasting, Process Improvement, Insurance
Education
University of Incarnate Word 2011 — 2013
MBA, Business Administration and Management, General
University of Nebraska-Lincoln 2002 — 2007
Bachelor of Science, Finance
Cognizant Technology Solutions May 2012 - Present
TCS October 2010 - April 2012
Thrivent Financial for Lutherans 2008 - 2009
USAA June 2005 - June 2008
Skills
SOA, Solution Architecture, Design Patterns, Java Enterprise Edition, Requirements Analysis, Hibernate, Spring, TOGAF, Software Project...
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
United Services Automobile Assn July 2008 - Present
USAA 2008 - Present
Bankers Life & Casualty January 2008 - July 2008
Ohtsu Community Center January 2006 - December 2007
Harumi's School of English September 2005 - December 2007
LDS Church May 2002 - December 2007
St. Mary's Co January 2003 - September 2005
Education
University of Maryland University College 2005 — 2009
Bachelors, Communication
College of Southern MD
A.A, Secondary Education
USAA May 2014 - Present
Bank of America and Merrill Edge November 2011 - April 2014
Morgan Stanley Smith Barney March 2010 - June 2011
Fluor February 2009 - January 2010
Fiduciary Financial Services January 2008 - December 2008
EDS March 1996 - November 2007
Maxus Energy 1985 - 1996
Skills
Asset Management, Portfolio Management, Investments, Series 7, Equities, Asset Managment, Asset Allocation, Mutual Funds, Investment Management, Retirement Planning, Fixed Income
Education
University of Michigan-Dearborn
BBA, Accounting, Finance
USAA July 2012 - Present
E-Telequote September 2011 - Present
HealthPlan Services June 2010 - August 2011
HealthPlan Services January 2009 - June 2010
HealthPlan Services April 2006 - January 2009
American Medical Security September 2005 - April 2006
HealthPlan Services June 2003 - September 2005
Skills
Account Management, Call Centers, Customer Service, Disability Insurance, Employee Benefits, Health Insurance, Healthcare, Insurance, Marketing, Life Insurance, Training, Team Building, Sales Management, Sales
Education
University of Louisiana at Monroe 1997 — 2001
Bachelor of Arts (B.A.), Mass Communications
SunTrust Bank May 2013 - Present
USAA March 2007 - Present
USAA Insurance March 2007 - May 2013
USAA March 2007 - May 2013
2nd FSSG 2nd Supply Battalion February 2003 - June 2005
Navy Federal Credit Union June 2001 - June 2002
Navy Federal Credit Union July 2000 - June 2001
Army Air Force Exchange March 2000 - July 2000
Army Air Force Exchange October 1998 - March 2000
Skills
Leadership, Insurance, Sales, Employee Training, Loans, Underwriting, Property & Casualty..., Cross Selling
Education
University of Maryland University College 2001 — 2010
BS, BUSINESS ADMINISTRATION/MANAGEMENT STUDIES
University of Maryland University College
BS Degree, Business Administration/Management Studies
WyzAnt Tutoring June 2013 - Present
GEICO June 2015 - August 2015
Self April 2014 - September 2014
USAA June 2014 - August 2014
E8Trade June 2013 - August 2013
Panera Bread August 2010 - August 2011
Skills
iOS, Node.js, C++ Language, C++, C, MATLAB, Mobile Applications, Python, Stateflow/Simulink, EasyLanguage, Macro Express, Microsoft Office, Mac OS X, Windows XP/Vista/7, OS X, Windows, Programming, Objective-C, Xcode, Parse, Multisim, Linux, Rational Software..., Rational Team Concert, Git, Github, Java, HTML, CSS, LaTeX, Adobe Dreamweaver
Education
University of Michigan 2013 — 2017
BSE, Computer Engineering, 3.85/4.0
North Farmington High School 2009 — 2013
High School Diploma, 4.0/4.0
USAA September 2015 - Present
Farmers Insurance November 2013 - September 2014
Wells Fargo February 2011 - March 2012
PNC January 2010 - February 2011
Skills
Underwriting, Series 6, Insurance, Loans, Life Insurance, Credit, Banking, Series 63, Retirement Planning, Mortgage Lending, Consumer Lending, Investments, Cross Selling, Financial Analysis, Credit Analysis, Mutual Funds, Strategic Financial..., Small Business Lending, Financial Planning, Financial Risk
Education
University of Maryland University College 2011 — 2013
Master's degree, Finance and Financial Management Services
University of Maryland Eastern Shore 2002 — 2006
Bachelor's degree, Business Administration
USAA July 2013 - Present
Travelers October 2007 - July 2013
Skills
Insurance, Actuarial Science, Risk Management, Property & Casualty..., Financial Analysis
Education
University of Mississippi 1996 — 2002
Bachelor of Arts (BA), Mathematics
Landmann Title Company July 2009 - Present
USAA May 2004 - June 2009
Skills
Mortgage Banking, Banking, Risk Management, Real Estate, Strategic Planning, Management, Budgets, Negotiation, Relationship Management, Leadership, Business Strategy, Process Improvement, Customer Service, Business Analysis, Sales, Business Planning, Team Building, Change Management, Operations Management
Education
University of Missouri-Saint Louis 2002 — 2004
Bachelor of Science, Economics
Mason Hill Properties LLC July 2012 - Present
Westford Hill Properties LLC July 2006 - Present
USAA June 2003 - June 2006
Erie Insurance Group June 1999 - May 2003
Allstate Insurance March 1993 - June 1999
Education
University of Massachusetts, Amherst 1991 — 1992
BS, Mathematics, Actuarial Science
University of Massachusetts, Amherst 1983 — 1988
BA, Economics
USAA August 2013 - Present
TEDxSanAntonio January 2013 - February 2015
KLRN October 2012 - October 2014
USAA October 2011 - July 2013
TEDxSanAntonio February 2012 - October 2012
TEDxSanAntonio May 2011 - October 2011
Sapphire Technologies August 2010 - October 2011
TEDxSanAntonio April 2010 - October 2010
Unemployed August 2009 - August 2010
Toolbox Studios May 2003 - August 2009
Skills
Digital Marketing, Advertising, Marketing Communications, Social Media, Email Marketing, Direct Marketing, Account Management, Writing, Building Relationships, Sponsorship Relations, Event Planning, Social Media Marketing, Copywriting, Marketing Strategy, Social Networking, Marketing, Integrated Marketing, Creative Writing, Management, Online Marketing, Program Management, Online Advertising, Public Speaking, Leadership, Brand Development, Digital Media, Media Relations, Public Relations, Blogging, Strategic Communications, Newsletters, Content Strategy, Facebook, Project Planning, Sponsorship, Lead Generation, Corporate Communications, Digital Strategy
Education
PMP Certification Study Group 2009 — 2010
Certification, Project Management Professional
Career Transition Workshop
University of Missouri-Columbia
N/A, Business
University of Missouri-Kansas City
BA, English
Gateway Services Group September 2015 - Present
Ryan Insurance Strategy Consultants November 2009 - September 2015
USAA April 2009 - October 2009
AFLAC: Centennial, CO June 2008 - March 2009
Air Academy Federal Credit Union February 1995 - May 2008
Air Academy Federal Credit Union January 1995 - January 2008
Air Academy Federal Credit Union January 1995 - January 1999
S & W Federal Credit Union May 1990 - February 1995
Credit Union of Colorado January 1980 - January 1990
Skills
Staff Mentoring, Organizational..., Client Services, Customer Service, Insurance, Retail, Financial Planning, Compliance, Finance, Sales, Loans, Mortgage Lending, Underwriting, Process Improvement, Strategic Planning, Strategic Financial..., Project Management
Education
University of Nebraska-Lincoln 1973 — 1978
bachelor, political science
University of Nebraska-Lincoln
Bachelor's degree
Self Employed (1099 Resultant) July 2012 - Present
Kaeppel Consulting July 2014 - August 2014
AT&T April 2014 - May 2014
Bokanyi Consulting June 2012 - July 2012
Self Employed (1099 Contract Resultant) June 2009 - October 2011
Cycle Time Reengineering December 2007 - May 2009
USAA February 2005 - December 2007
The APQC Consulting Group November 2006 - March 2007
New York Life Long-Term Care January 2006 - March 2006
City and County Governments 2000 - 2005
Skills
Process Improvement, Project Management, Visio, Microsoft Excel, ERP, Access, Training, Lean Manufacturing, End User Training, Kaizen, Business Process..., Six Sigma, Process Engineering, Cross-functional Team..., Purchasing, Management Consulting, Business Process, Program Management, Management, Strategy, Business Transformation, Software Documentation, Analysis, SDLC, Continuous Improvement, Project Planning, Leadership, Business Process Mapping, Supply Chain, Budgets, Business Process..., Vendor Management, Change Management, Manufacturing, Business Analysis, Team Management, Project Portfolio..., Start-ups, Consulting, Business Intelligence, Human Resources, IT Strategy, Call Centers, Risk Management, CRM, Integration, PMO, Outsourcing, Requirements Gathering, PMP
Education
University of Michigan 1965 — 1967
MA
Parsons College 1961 — 1965
BA, History
Walmart eCommerce October 2014 - Present
Tata Consultancy Services September 2007 - August 2014
Bank of America August 2013 - June 2014
Kaiser Permanente September 2011 - August 2013
USAA November 2010 - September 2011
QuadraMed September 2007 - November 2010
RBC January 2006 - August 2007
Skills
Java Enterprise Edition, Hadoop, JSP, Struts, Web Services, Big Data, Servlets, Spring, Oracle, JavaScript, XML, Apache Pig, HTML, Hive, Eclipse, CSS, Microsoft SQL Server, Spring Framework, AJAX, EJB, HBase, VSS, jQuery, iText, MapReduce, Websphere, Tomcat 5, Web Logic, RAD, Perforce, LeadTools, Flume, Sqoop, Mercury Tools, Apache Camel, DataStax Cassandra, Jenkins, Sonar, AngularJS
Education
University of Madras
Master of Computer Applications (MCA), Computers
USAA October 2013 - March 2015
NextGear Capital, Inc. February 2013 - August 2013
Ice Miller LLP July 2012 - December 2012
Guggenheim Life and Annuity Company February 2009 - June 2012
Bloomberg October 2006 - December 2008
ITT Educational Services, Inc. February 2007 - December 2007
Standard Management April 1999 - October 2006
Golden & Gorman, P.C. November 1998 - April 1999
Young & Associates, P.C. November 1996 - November 1998
Skills
Competition Law, Mergers & Acquisitions, Mediation, Insurance, Document Review, Legal Compliance, Legal Issues, Legal Advice, Trademark Infringement, Consumer Law, Copyright Law, Securities Regulation, Corporate Governance, Mergers, Joint Ventures, Contract Negotiation, Due Diligence, Securities, Risk Management, Legal Assistance, Civil Litigation, Data Privacy, Contract Law, FCPA, Policy, Reinsurance, Business Transactions, Drafting Agreements, Health Law, Employment Contracts, Document Drafting, Finance
Education
University of Michigan Law School 1993 — 1996
J.D., Law
University of Michigan 1989 — 1993
B.A., English, Film/Video Studies
Syniverse September 2013 - Present
Syniverse Technologies February 2012 - September 2013
Convergys June 2005 - May 2012
Convergys December 2002 - June 2005
Convergys November 1999 - December 2002
USAA September 1997 - November 1999
AT&T May 1985 - September 1997
Skills
Agile Methodologies, JavaSE, Enterprise Architecture, Java Enterprise Edition, Integration, J2ME, Business Intelligence, Business Rules, Web Services, Cloud Computing, Solution Architecture, Oracle, SOAP, Architecture, Product Management, Software Development, XML, Unix, Start-ups, Strategy, Analytics, JSP, EJB, SQL, Project Management, Weblogic, System Architecture, Mobile Devices, Enterprise Software, Database Design, Design Patterns, Security
Education
University of Miami - School of Business 1981 — 1985
BBS, Imformation Management Systems
Maggie Cassaro Gallery 1997 - Present
USAA 1986 - 2015
USAA 1986 - 2015
Education
University of Louisville
James Avery Craftsman, Inc. December 2014 - Present
Travelers June 2006 - October 2011
USAgencies Insurance July 2004 - May 2006
USAA September 2002 - March 2004
USAA October 1994 - September 2002
Skills
Property & Casualty..., Insurance, Claim, Analysis, Risk Management, Liability, Casualty, Leadership, Financial Risk, Compliance, Legal Research, Writing, Management, Privacy Law, Microsoft Excel, Microsoft Word, Reinsurance, Internet Research, Privacy, Knowledge Management, PowerPoint, Word, Underwriting
Education
University of Nebraska-Lincoln
Bachelor of Science, Business Administration
JPMorgan Chase June 2009 - Present
Cyber Trends December 2007 - January 2009
Progress Energy January 2001 - December 2007
Florida Power October 1998 - January 2001
USAA 1996 - 1998
Baymont Technologies 1993 - 1996
Skills
ITIL, Integration, Data Center, Disaster Recovery, Servers, Microsoft Exchange, Technical Support, VMware, Enterprise Architecture, Operating Systems, SDLC, Active Directory, Vendor Management, Program Management, Enterprise Software, Virtualization, Windows Server, Information Technology, Project Management, System Deployment, Software Project..., SharePoint, VPN, Strategy, SCCM
Education
University of Nairobi 1989 — 1992
BA, Sociology, Philosophy
St. Marys Kisubi
USAA February 2014 - March 2015
USAA January 2013 - July 2014
Great Western Bank May 2012 - January 2013
Nebraska Humane Society September 2008 - May 2012
TierOne Bank October 2007 - September 2008
TierOne Bank July 2005 - October 2007
TierOne Bank May 2004 - July 2005
Skills
Coaching, Public Relations, Credit, Financial Analysis, PowerPoint, Leadership, Finance, Strategic Planning, CRM, Team Building, Risk Management
Education
University of Nebraska-Lincoln 2000 — 2004
Bachelor of Arts, Classics
USAA July 2015 - Present
Microsoft December 2013 - April 2015
Microsoft August 2009 - December 2013
Microsoft March 2008 - July 2009
Microsoft June 2007 - February 2008
Microsoft February 2006 - June 2007
Manugistics October 2004 - February 2006
Manugistics April 2000 - October 2004
Dexall Biomedical Labs June 1996 - April 2000
Kirkegaard & Perry Labs August 1985 - June 1996
Skills
Supply Chain Management, Leadership, Program Management, Business Process, Forecasting, Cross-functional Team..., Project Management, Integration, Software Project..., Management, Product Management, Retail, Project Planning, Release Management, Vendor Management, Software Configuration..., Team Management, Training, Master Data Management, Enterprise Software, Mentoring, Volunteering, Supply Chain, Demand Planning
Education
University of Maryland - Robert H. Smith School of Business 1988 — 1991
MBA, Operations Research, Entrepreneurship
Vanderbilt University 1981 — 1985
B.S., Molecular Biology, Chemistry
USAA January 2007 - Present
Skills
Strategic Planning, Employee Training, Pipeline Management, Business Coaching, Communication, Complex Problem Solver, Operations Management, Areas of Expertise:...
Education
University of Michigan 1992 — 1997
Bachelor's degree
USAA June 2015 - Present
USAA May 2014 - Present
USAA August 2013 - May 2014
USAA September 2012 - August 2013
United States Department of Defense May 2006 - July 2012
United States Department of Defense September 2005 - May 2006
USDA June 2005 - August 2005
Skills
Teamwork, Analysis, Retail Banking, Payroll, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Banking, Finance, Financial Analysis
Education
University of Maryland University College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Maryland University College
Master of Science (MS), Financial Management and Information Systems
USAA November 1997 - Present
Skills
Management, Leadership, Process Improvement, Team Leadership, Team Building, Program Management, Negotiation, Vendor Management, Coaching, Operations Management, Time Management, Business Process..., Cross-functional Team..., Procurement, Outsourcing, Contract Negotiation, Planning, Supply Chain Management, Securities
Education
University of Mary Hardin Baylor 1982 — 1984
BBA, Finance and Economics
Bee County College 1980 — 1982
Associate's degree, Associates
Holy Cross of San Antonio 2013 - Present
USAA 2012 - 2013
Allstate 2011 - 2012
Skills
Insurance, Banking, Customer Service, Financial Planning, Financial Services, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Public Speaking, Investments, Management, Retirement Planning, Risk Management, Strategic Financial...
Education
University of Mary Hardin-Baylor 2006 — 2011
Bachelor of Science (BS), Kinesiology and Exercise Science
University of Mary Hardin-Baylor 2006 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
USAA May 2011 - Present
Capital Group July 2008 - May 2011
TruWest Credit Union May 2007 - July 2008
Grafton Executive Search June 2006 - May 2007
Govig & Associates 2005 - 2006
Skills
Management, Start-ups, Management Consulting, PeopleSoft, SAP, Banking, Executive Search, Entrepreneurship, Insurance, Financial Services, Leadership, Training, CRM, Temporary Staffing, Financial Analysis, Account Management, Portfolio Management, Talent Acquisition, Strategy, Strategic Financial..., Team Building, Strategic Planning, Business Strategy, Business Development, Sourcing, Taleo, Marketing, Negotiation, Technical Recruiting, Coaching, Sales, Networking, Analysis
Education
University of Minnesota-Twin Cities 1974 — 1976
BA, School of Journalism
University of Minnesota-Duluth 1972 — 1974
USAA March 2015 - Present
LenderLive Network, Inc. April 2013 - March 2015
Capital One December 2011 - March 2013
Capital One June 2011 - December 2011
Wells Fargo Home Mortgage January 1996 - May 2011
Wachovia Mortgage May 2000 - December 2008
First Union January 1996 - May 2000
SC Funding January 1994 - February 1995
ComUnity Lending January 1992 - January 1994
Commonwealth United Mortgage January 1991 - January 1992
Skills
Change Management, Mortgage Lending, Process Improvement, Leadership Development, Matrix Management, Vision Development, Operations Management, Mortgage Underwriting, Automated Underwriting..., Investor Relations, Secondary Mortgage..., Product Development, FHA, Veterans Administration, Jumbo Mortgage, Community Reinvestment..., Delivering Results, High Performance..., Credit, Mortgage Banking, Loan Origination, Leadership, Loans, Underwriting, Loss Mitigation, Finance, Credit Risk, Refinance, Management, Training, VA loans, Commercial Lending, Home Equity Loans, Government Loans, Retail Banking, Mortgage Servicing, Financial Risk, Construction Loans, Small Business Lending, FHA financing, Home Equity Lines of..., Portfolio Management, Commercial Banking, Funding, Default, Commercial Mortgages, Mortgage Marketing, Reverse Mortgages, Financial Services, FHA Financing
Education
University of Miami 1983 — 1984
Business Administration
Blue Shield of California April 2015 - Present
USAA January 2007 - March 2015
Skills
Forecasting, Contact Center..., Strategic Planning, Cross-functional Team..., Process Improvement, Analysis, Business Process..., Call Centers, Change Management, Leadership, Management, Outsourcing, Program Management, Project Management, Risk Management, Strategy, Team Building, Vendor Management
Education
University of Michigan 1994 — 1996
M.B.A., Corporate Finance
Wayne State University 1987 — 1992
B.S., Accounting
USAA May 2012 - Present
New Hampshire Air National Guard 1989 - 2013
Federal Reserve Bank of Boston 1989 - 2012
Skills
Banking, Financial Services
Education
Boston University
Master of Laws (LLM), Banking
University of Massachusetts, Amherst
Bachelor of Arts (B.A.)
University of New Hampshire
Masters of Public Administration
Western New England College School of Law
Doctor of Law (J.D.)
USAA November 1989 - Present
Education
University of Nebraska-Lincoln 1974 — 1977
USAA March 2015 - Present
USAA May 2014 - March 2015
USAA August 2011 - May 2014
USAA June 2009 - August 2011
USAA April 2008 - June 2009
USAA December 2006 - April 2008
AT&T August 2005 - December 2006
AT&T August 2003 - August 2005
Skills
Strategic Planning, Marketing Strategy, Development of..., Cross-functional Team..., Marketing Research, Brand Management, Brand Awareness, Brand Architecture, Third Party..., Briefing, Business Analytics, Marketing Innovation, New Media Strategy, New Media Marketing, Marketing, Advertising, Product Management, Market Planning, Leadership, Process Improvement, Strategy, Analytics
Education
University of Missouri-Columbia 1995 — 1999
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
USAA March 2011 - Present
TD Ameritrade July 1995 - February 2011
TD Waterhouse 1995 - 2006
Education
University of Massachusetts, Amherst 1986 — 1990
BA, Legal Studies
Boston College High School 1982 — 1986
USAA 2005 - Present
AIG March 2005 - December 2005
Charles Schwab March 1999 - March 2004
Skills
Strategic Financial..., Retirement, Series 63, Financial Advisory, Financial Analysis, Life Insurance, Risk Management, Uniform Combined State..., Asset Management, IRAs, Equities, Financial Services, Fixed Income
Education
University of Minnesota-Twin Cities 1988 — 1992
Bachelor of Arts (B.A.), Journalism
USAA April 2013 - Present
USAA February 2011 - March 2013
USAA October 2007 - March 2011
DR Horton September 2006 - October 2007
USAA May 2006 - September 2006
USAA June 2000 - May 2006
Skills
Strategy, Cross-functional Team..., Digital Marketing, Management, Leadership, Project Management, Process Improvement, Marketing, Strategic Planning, Project Planning, E-commerce, Analysis, Analytics, Insurance, Conversion Optimization, Business Analysis, Data Analysis, Financial Services
Education
University of Nevada-Las Vegas 1988 — 1991
BS Finance, Concentration on Investments
USAA July 2012 - Present
Randolph Brooks Federal Credit Union 2005 - 2009
Skills
Capacity Planning, JavaScript, Websphere, Agile Methodologies, Microsoft SQL Server, Requirements Analysis, Oracle, SOA, jQuery, SDLC, XML, ASP.NET, Architecture, Databases, SQL, Design Patterns, Software Development, J2EE Application...
Education
University of Madras 2001 — 2003
M. Sc. (IT)
The American College 1996 — 1999
B.Sc, Computer Science
USAA October 2010 - Present
usaa.com January 2007 - October 2010
usaa.com June 2004 - January 2007
USAA October 2000 - June 2004
Military City Online December 1997 - October 1999
The (Annapolis) Capital 1988 - 1991
University of Maryland, College Park 1985 - 1988
Skills
Customer Experience, E-commerce, Product Marketing, Mobile, Social Media, Tablets, Web Video, Business Development, Business Strategy, User Experience, User Experience Design, Mobile Devices, Technology Needs..., Thought Leadership, Team Leadership, Mobile Technology, Mobile Design, Business Process, Strategic Planning, Strategy, CRM, Product Management, Cross-functional Team..., Integrated Marketing, Management, Leadership, Information Architecture, User Interface Design, Executive Management, Interaction Design, Competitive Analysis, Financial Services, Web Analytics, Brand Management, Strategic Partnerships, Digital Marketing, Program Management, Start-ups, Product Development, Call Centers, Integration, Advertising, Analytics, Digital Strategy, Marketing
Education
University of Maryland College Park 1983 — 1993
1993, Journalism
University of Maryland at Munich 1983 — 1985
AA, General Field Studies
USAA January 2010 - Present
Greensfelder, Hemker & Gale, P.C. 2008 - 2009
Enterprise Rent-A-Car 2004 - 2008
LegalMetric, LLC 2002 - 2004
Ameren 1986 - 1999
Education
Washington University in St. Louis School of Law 1999 — 2002
Juris Doctoris
Washington University in St. Louis 1992 — 1994
Master of Information Management
University of Missouri-Saint Louis 1982 — 1986
B.S., Business Administration
T-Mobile October 2014 - Present
Carlson Wagonlit Travel August 2012 - September 2014
UTi Worldwide Inc. April 2011 - August 2012
HCL America Inc November 2006 - August 2012
Nielsen Media Research July 2008 - March 2011
USAA June 2007 - June 2008
Teradyne November 2006 - June 2007
HCL Technologies July 2006 - November 2006
Tata Consultancy Services February 2006 - July 2006
Tata Infotech March 2005 - January 2006
Skills
SOA, TIBCO, Web Services, Apigee, JSON, RESTful WebServices, Oracle, Node.js, swagger json, Java Enterprise Edition, JMS, XSD, Java, EAI, Linux, Integration, PL/SQL, TIBCO Enterprise..., XML, Groovy, Oracle E-Business Suite, Middleware, JBoss Application Server, WSDL, XSLT, Web Development, OpenText StreamServe..., OpenText Content Server, Tomcat, Shell Scripting, SOAP, SoapUI, Oracle Fusion Middleware, ESB, TIBCO ActiveMatrix..., TIBCO ActiveMatrix..., TIBCO ActiveMatrix (AMX), XPath, J2EE, SQL Server 2000-2008, Layer7, VMware Workstation, Oracle SQL, TIBCO BusinessEvents, Rally, Jenkins, Continuous Integration, Microsoft SQL Server, igniteXML
Education
University of Madras 1995 — 1999
Bachelor of Engineering (B.E.), PRODUCTION ENGINEERING
Sri Ramakrishna Mission (Main) Hr Sec School 1993 — 1995
Marathon Oil Corporation January 2014 - Present
Anadarko Petroleum June 2010 - January 2014
Tata Consultancy Services February 2005 - January 2010
USAA February 2005 - October 2009
Skills
Software Design, Java Enterprise Edition, Enterprise Architecture, Solution Architecture, Java, jQuery, JavaScript, HTML, Scala, C++, Groovy, SQL, PL/SQL, XML, EJB, MySQL, SOA, Web Services, Data Modeling, Unix Shell Scripting, Requirements Gathering, Business Analysis, Software Project..., Architectures, Integration, Software Development, Oracle, SDLC, Project Management, Agile Methodologies, Requirements Analysis, Unix, Team Management, iPad Development, Mobile Applications, Offshore Management, Architecture
Education
University of Madras 2000 — 2004
Bachelor of Engineering
International Indian School 1986 — 2000
High School
Private Client Services April 2009 - Present
USAA November 2005 - April 2009
Medco Health Solutions June 2002 - November 2005
US Air Force August 1995 - June 2002
Skills
Capital Management, Financial Modeling, Investments, Financial Analysis, Financial Management, Strategic Planning, Asset Management, Due Diligence, Leadership, Managerial Finance, Management, Finance, Analysis, Risk Management, Executive Management
Education
CFA Institute 2002 — 2005
Chartered Financial Analyst (CFA)
University of Rochester - Simon Business School 1999 — 2002
MBA, Finance, Accounting
University of Maryland College Park 1989 — 1993
BS, Biochemistry
USAA June 2015 - Present
Provenir Inc. – Financial April 2014 - June 2015
Capital One Auto Finance August 2011 - April 2014
Pizza Hut September 2007 - August 2011
Austin Logistics March 2007 - September 2007
Yum! Brands International June 2002 - January 2006
Skills
Agile Methodologies, SDLC, Enterprise Software, Vendor Management, Management, Data Center, IT Strategy, Leadership, Business Intelligence, Software Development, Business Analysis, Team Building, Integration, IT Management, Process Improvement, Unix, Databases, Software Project..., Enterprise Architecture, Requirements Analysis, SOA, Disaster Recovery, Cloud Computing, SQL, Operating Systems, Team Leadership, Scrum, Cross-functional Team..., Project Management, Business Process, SharePoint, Business Process..., Agile Project Management, PMP, Microsoft SQL Server, Program Management, E-commerce, Visio, Data Warehousing, SaaS, Requirements Gathering
Education
University of Southern California 1998 — 1999
MS, Computer Science - Multimedia & Creative Technologies
University of Missouri 1990 — 1995
BS Ed, Mathematics
JPMorgan Chase July 2014 - Present
JPMorgan Chase January 2013 - Present
Flagship Credit Acceptance November 2012 - December 2012
Flagship Credit Acceptance June 2011 - November 2012
USAA August 2009 - April 2011
Devin E. House, Esq. June 2008 - August 2009
Metrocities Mortgage July 2006 - May 2008
Goal Financial, LLC March 2004 - July 2006
Thornton Capital September 2002 - February 2004
Household Automotive Finance March 2001 - July 2002
Skills
Risk Management, Corporate Governance, Financial Services, Credit, Loans, Mortgage Lending, Banking, Finance, Corporate Law, Bank Secrecy Act, AML, Negotiation, Privacy Law, Fraud, Internal Audit, Compliance, Policy, Litigation, Research, Financial Risk, Consumer Lending, Strategic Planning, Team Building, Financial Regulation, Due Diligence, OFAC, Contract Negotiation, Legal Compliance, Mortgage Banking, Executive Management, Securities Regulation, Licensing, Process Improvement, Coaching, Operational Risk, Operational Risk..., Management, Anti Money Laundering, Privacy, Governance, Loss Mitigation, Training, Employment Law, Consumer Finance, Retail Banking, Automotive Finance, Student Loans
Education
University of Missouri-Kansas City School of Law 1985 — 1988
JD, Law
University of Missouri-Kansas City 1981 — 1985
BA, Political Science, Admin. of Justice
Lee's Summit 1977 — 1981
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
USAA November 2013 - Present
Fidelity Investments November 2010 - October 2013
Citibank October 2004 - November 2010
ReliaQuote February 2004 - September 2004
Premier Financial January 2001 - January 2004
Education
University of Maryland University College 2003 — 2010
Bachelor Degree
Montgomery Community College 1996 — 1999
Associate of Science Degree
Pinsight Media+ (powered by Sprint) August 2015 - Present
VML February 2007 - August 2015
Riverpoint Group January 2006 - January 2007
USAA 2002 - 2006
uclick, LLC 2000 - 2001
Skills
Mobile Applications, Web Development, JavaScript, HTML 5, CSS, PHP, XML, Objective-C, REST, iOS development, User Experience, Mobile Technology, Agile Methodologies, User Interface Design, Git, Software Development, ActionScript, Web Services, Information Architecture, HTML, CSS3, Flash, JSP, iOS, JSON, PhoneGap, Drupal, MySQL, Perl, Integration, CMS, Subversion, LAMP, XHTML, Web Applications, Apache, User Interface, AJAX, jQuery, Front-end, SOAP, MVC, Android Development, Cross-platform..., Certified Scrum Master..., Scrum, ActionScript 3.0, Flash, Flash Builder,..., Java, HTML5
Education
University of Missouri-Kansas City 1996 — 2000
Bachelor of Science, Computer Science
USAA October 2011 - Present
Valen Technologies September 2008 - September 2011
Watson Wyatt Worldwide May 2007 - July 2008
Safeco Insurance Companies July 2001 - April 2007
Skills
Predictive Modeling, Actuarial Science, Predictive Analytics, Property & Casualty..., Statistical Modeling, Analytics, Data Analysis, Statistics, Logistic Regression, SAS, Data Mining, VBA, Quantitative Analytics, Actuarial, SAS programming, R Programming, R, Insurance, SAS Programming
Education
University of Miami 1978 — 1982
USAA April 2002 - Present
Skills
Risk Management, Insurance, Financial Advisory, Management, Strategic Financial..., Strategic Planning, Customer Service, Financial Analysis, Financial Modeling, Investments, Financial Risk, Investment Advisory, Retirement Planning, Chartered Financial..., GRC, Business Process..., Business Analysis, Financial Planning, Banking, Leadership, Process Improvement, Financial Services, Team Building
Education
University of Mississippi 1989 — 1993
BA, Finance
Second Baptist
MassMutual Financial Group September 2014 - Present
NAIFA August 2003 - Present
Massachusetts Mutual February 2011 - September 2014
USAA February 2010 - February 2011
The Asset Management Group January 2006 - February 2010
Guardian Life April 2005 - January 2010
Prudential Financial March 2002 - April 2005
University of Miami May 2000 - February 2002
Skills
Life Insurance, Financial Advisory, Wealth, Leadership, Finance, Long Term Care Insurance, Training, Financial Services, Recruiting, Employee Benefits, Disability Insurance, Series 6, 401k, IRAs, Series 7, Insurance, Financial Planning, Retirement Planning, Wealth Management, Investments, Retirement, Fixed Annuities, Mutual Funds
Education
University of Miami 1996 — 2000
BS, Marine Science and Biology
The Haverford School 1988 — 1996
High School
Johns Hopkins HealthCare August 2015 - Present
Kaiser Permanente August 2010 - May 2015
Kaiser Permanente August 2008 - August 2010
CareFirst BlueCross BlueShield 2003 - 2008
USAA 1985 - 1996
Skills
Business Process..., PMO, Leadership, Visio, MS Project, Process Improvement, Management, Project Management, SDLC, PMP, Vendor Management, Strategic Planning, Project Portfolio..., Requirements Analysis, Resource Management, Business Analysis, Healthcare Information..., Program Management, Risk Management, Team Building, Training, Healthcare, Microsoft Project
Education
University of Maryland University College 2007 — 2018
Acumen Solutions August 2015 - Present
Comcast Business July 2013 - July 2015
Infosys July 2011 - July 2013
Salesforce.com February 2009 - July 2011
Hewlett-Packard May 2006 - January 2009
USAA June 2004 - November 2005
Various (HSBC, Verizon Wireless, etc.) June 2003 - June 2004
Thomson Reuters May 1997 - April 2003
Merrill Lynch September 1995 - December 1996
Skills
Salesforce.com, Enterprise Architecture, Force.com, SaaS, SOA, Solution Architecture, Enterprise Software, Integration, Agile Methodologies, Business Analysis, Software Project..., SDLC, Professional Services, SFDC, IT Strategy, EAI, Requirements Analysis, Cloud Applications, CRM, CRM Integration
Education
University of Mumbai 1987 — 1990
B.S., Comp. Engineering, (First Class with Distinction)
S.B.M Polytechnic 1983 — 1987
Diploma in Digital Electronics Engineering, DIgital Electronics, (First Class with Distinction)
GEICO January 2013 - Present
GEICO October 1990 - January 2013
USAA 1982 - 1985
Skills
Analytics, Web Analytics, SDLC, E-commerce, Enterprise Architecture, Business Intelligence, SQL, Agile Methodologies, Project Management
Education
University of Nebraska 1980 — 1982
Master of Arts (MA), Communication, General
Wichita State University 1973 — 1977
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
USAA June 2006 - Present
Education
University of Madras
MetLife April 2013 - Present
Merkle November 2010 - March 2013
USAA April 2009 - September 2010
General Motors April 2004 - March 2009
Skills
Statistics, SAS, Leadership, Analysis, Price Elasticity, Pricing, Forecasting, Direct Mail Campaigns, Banking, Insurance, Automotive, Market Research, Data Analysis, Segmentation, Analytics, Product Development, Competitive Analysis, Marketing Research, Management, Business Analysis, Marketing, Customer Insight, Consulting
Education
University of Michigan
Doctor of Philosophy (Ph.D.), Communication and Media Studies
USAA January 2008 - October 2010
USAA 2005 - 2008
USAA 2003 - 2005
USAA 1990 - 2003
USAA 1992 - 1995
USAA 1988 - 1990
State Farm Insurance 1985 - 1988
Skills
SCLA, Arbitration Forums, AIC, INS, CPCU
Education
University of Phoenix 2003 — 2005
MBA, Organizational Management
University of Mississippi - School of Business Administration 1977 — 1981
BBA, Insurance, Real Estate
USAA August 2007 - Present
GAIC 1997 - 2007
Skills
Oracle RAC
Education
University of Missouri-Columbia 1993 — 1996
USAA January 2007 - Present
Entergy 1983 - 1989
University of Manitoba 1979 - 1983
University of Windsor 1978 - 1979
Skills
Call Routing, CTI, IVR, SIP, Call Center, Unified Communications, VoIP, Cisco, Vendor Management, Telecommunications, Web Services, Application Development, Architecture, Cisco Technologies, Call Centers, Integration, Software Development, SQL, Contact Centers, IBM Mainframe, Solution Architecture, TSO, Operating Systems
Education
University of Manitoba 1980 — 1983
Masters, Computer Science
University of Windsor 1976 — 1978
Bachelor of Science (B.Sc.), Computer Science
USAA April 2013 - Present
USAA October 2008 - April 2013
Reed Smith LLP September 2005 - November 2008
Accenture July 2000 - August 2002
PNC May 1998 - August 1998
Skills
Capital Markets, Corporate Governance, Investment Management, Investments, Mutual Funds, Asset Management, Derivatives, Financial Risk, Fund Administration, Mergers, Securities, FINRA, Financial Services, Leadership, Legal Writing, Due Diligence, Private Equity
Education
University of Pittsburgh School of Law 2002 — 2005
Juris Doctor (J.D.), Law
University of Michigan 1996 — 2000
Bachelor’s Degree, Economics
Guardian Mortgage June 2014 - Present
Independent business development & startup consultant March 2014 - Present
Wells Fargo December 2012 - May 2014
JP Morgan Chase March 2010 - August 2012
USAA August 2009 - July 2010
Wells Fargo February 2009 - June 2009
Wells Fargo January 2009 - June 2009
Premier Home Lending August 2005 - October 2008
Lion Apparel 2008 - 2008
Priority One Lending March 2003 - August 2005
Skills
Management, Networking, Team Building, Banking, Mortgage Lending, Business Development, Loans, Financial Risk, Mortgage Underwriting, Team Management, Investment Properties, Project Management, Refinance, Investments, Underwriting, Change Management, Analysis, Account Management, SAP, Recruiting, Process Improvement, Business Strategy, Training, Due Diligence, Asset Management, Financial Services, Negotiation, Business Process..., Team Leadership, Program Management, Finance, Auditing, Financial Analysis, Risk Management, Customer Service, Talent Acquisition, Credit, Credit Analysis, Time Management, Strategic Financial..., Troubleshooting, Business Analysis, Human Resources, Real Estate, Leadership, Strategic Planning, Portfolio Management, Executive Management, Mortgage Banking, Insurance
Education
Finance Degree 1993 — 1998
University of Nebraska-Lincoln 1993 — 1998
Majored in Finance, Majored in Finance
Lincoln High School 1988 — 1992
General Studies, General Studies
TEKsystems October 2012 - October 2013
TEKsystems June 2011 - April 2012
TekSystems - San Antonio (client Wells Fargo - mortgage & foreclosure October 2010 - June 2011
TEKsystems October 2010 - June 2011
United Church of Christ 2008 - 2011
TEKsystems December 2008 - October 2010
Entergy Solutions Limited December 2008 - October 2010
Tek Systems December 2008 - October 2010
USAA March 2006 - August 2008
Entergy 2001 - 2005
Skills
Requirements Analysis, Problem Solving, Program Management, Project Management, Governance, System Monitoring, Server Monitoring, Inspection, Internal Audit, IT Audit, Requirements Gathering, Technical Writing, Project Planning, PMO, IT Management, Business Process..., Analysis, Agile Methodologies
Education
University of Michigan-Flint 1989 — 1992
Bachelor of Science, Computer Science
TARGIT July 2015 - Present
USAA November 2012 - 2013
Kaseya May 2009 - November 2010
Avaya February 2008 - May 2009
ScriptLogic 2007 - 2007
Numara Software 2005 - 2006
Computer Associates 2002 - 2005
Skills
Solution Selling, Managed Services, SaaS, Enterprise Software, Salesforce.com, Channel, Direct Sales, Cloud Computing, Sales Process, Account Management, Professional Services, Sales Enablement, Channel Partners, Sales Management, Data Center, Virtualization, Selling, Lead Generation, Unified Communications, Cold Calling, Strategic Partnerships, Sales Presentations, Go-to-market Strategy, Telecommunications, New Business Development, Software Industry, Sales, Sales Operations, CRM, Networking, Business Development, Product Management, Partner Management, Business Alliances, Demand Generation, Channel Sales, B2B, Product Marketing, Storage, Pre-sales, Security, Start-ups, VoIP, Vendor Management, Consulting, Call Centers, Strategy, Outsourcing, Business Intelligence, Disaster Recovery
Education
University of Miami 1990 — 1996
B.A.
University of Miami 1990 — 1996
Bachelor of Arts
Chico's FAS, Inc. June 2014 - Present
State Farm March 2012 - May 2014
Kohl's Department Stores September 2010 - February 2012
Walmart September 2009 - November 2010
Amazon August 2008 - August 2009
Tufts Health Plan November 2007 - July 2008
Chase July 2006 - October 2007
Kaiser Permanente October 2005 - July 2006
USAA February 2005 - October 2005
Surgical Information Systems October 2003 - January 2005
Skills
HP QTP, WinRunner, ALM, QC Tools, JIRA, Mobile Testing, Agile Methodologies, Scrum, Agile & Waterfall..., SharePoint, BPT, SQL, SQL Server Management..., Oracle, Toad, Unix Services, VBScript
Education
University of Madras 1996 — 2001
Bachelor of Engineering (B.E.), Computer Science
USAA December 2012 - Present
John Holtorff Consulting Services, Inc. May 2003 - December 2013
TD Ameritrade August 2011 - November 2012
The Niobrara Group July 1998 - May 2003
[contracted to] CSC (via EDP) November 1997 - July 1998
Skills
Business Analysis, Technology Management, Project Management, Consulting, Personnel Management, SDLC, Agile Methodologies, Enterprise Architecture, Requirements Analysis, SOA, Software Project..., Integration, Data Warehousing, Visio, Data Modeling, SQL, SharePoint, Requirements Gathering, Database Design, Solution Architecture
Education
University of Nebraska at Omaha 2003 — 2007
BS
NewComLink October 2013 - Present
Charity Dynamics July 2011 - October 2012
USAA September 2010 - March 2011
BancVue August 2007 - May 2010
NetSpend Corporation October 2005 - August 2007
eCommision Financial Services September 2004 - August 2005
USAA September 2002 - March 2004
Clarke American Checks, Inc. September 2000 - September 2002
Republic Bancorp November 1999 - July 2000
Citibank International Personal Bank September 1998 - June 1999
Skills
Marketing Strategy, Salesforce.com, Cross-functional Team..., Market Research, Digital Marketing, Microsoft Word, SugarCRM, Constant Contact, Product Innovation, Creative Strategy, Leadership, Process Improvement, FinTech, Retail Technology, Retail Software, Consumer Lending, Consumer Financing, Retail Financing, Online Retail, Retail Banking, Bilingual Spanish, Microsoft Excel, PowerPoint, InDesign, Wordpress, Photoshop, Marketing Communications, Channel Program..., Channel Account..., Creative Direction, Marketing Operations, Competitive Analysis, Multi-media Marketing..., Lead Generation, Thought Leadership, Marketing Analytics, Mobile Marketing, Public Relations, Strategic Public..., Social Media Marketing, Branding & Identity, Segmentation, Event Marketing Strategy, Alliance Marketing, Endorsements, Sales Enablement, SEM
Education
University of Michigan 1992 — 1997
BA, International Political Economy, Spanish
USAA February 2011 - Present
Hilton Garden Inn September 2009 - February 2011
U.S. Peace Corps February 2010 - August 2010
Truelove Consulting, Inc. July 2008 - September 2009
Okinawa Veterinary Treatment Facility February 2007 - April 2008
Marine Corps Community Services, Tsunami Gear Scuba May 2005 - January 2006
Marine Corps Community Services, Tsunami Gear Scuba November 2004 - May 2005
Marine Corps Community Services, Tsunami Gear Scuba June 2004 - November 2004
Skills
Sales, Training, Leadership, Non-profits, Management, Policy, Microsoft Office, Nonprofits, Customer Service, Microsoft Excel, Program Management, Strategic Planning, Healthcare, Research, Human Resources, Project Planning, Military
Education
Grand Canyon University 2011 — 2014
MBA
University of Maryland University College 2006 — 2008
Bachelor's of Science, Human Resource Management
USAA October 2010 - Present
USAA January 2008 - October 2010
USAA June 2003 - January 2008
Skills
Strategy, Fundraising, Speech Writing, Project Planning, Politics, Insurance, Strategic Planning, Financial Services, Executive Management, Strategic Financial..., Business Strategy
Education
University of the Incarnate Word 2003 — 2005
MA, Communication
University of Massachusetts, Amherst 1991 — 1993
BA, Political Science
Independent Consultant September 2012 - Present
Ericsson December 2011 - September 2012
Hughes Telematics, Inc. December 2010 - December 2011
IKON Office Solutions June 2010 - November 2010
LexisNexis December 2009 - May 2010
USAA October 2007 - November 2008
HCL Technologies 2003 - 2004
Skills
Java, EJB, XML, Web Services, RESTful WebServices, Oracle SOA Suite, Weblogic, XSLT, XSD, J2EE Application..., JPA, WS-Policy, JAX-WS, Python, Jython, Cloud Computing, ZeroMQ, ODI, Apache 2
Education
University of Madras 1996 — 1999
Master of Computer Applications (M.C.A.), Computers, 70
USAA July 2012 - Present
Y&L Consulting August 2008 - July 2012
ZMatics LLC June 2006 - July 2008
Wipro Technologies June 2000 - May 2006
Metamor Global Solutions February 1998 - May 2000
Education
University of Madras 1993 — 1997
Bachelor of Engineering, Electronics & Communication
USAA September 2002 - Present
The Hartford Insurance Group 1999 - 2002
Prudential 1986 - 1999
Skills
CPCU, Insurance Claims, Claims Management, Lean Sigma, Property & Casualty..., Claim, Xactimate, Claims Handling, Liability, Commercial Lines, General Insurance, Casualty, Property Damage, Property Claims, Underwriting, Legal Liability, Commercial Insurance, Subrogation, Claim Investigation, Claims Resolution, Liability Analysis, Homeowners, Insurance
Education
University of Minnesota Duluth 1983 — 1984
BA, Communications/Criminology
Wartburg College 1980 — 1983
Music/Theology
Duluth East High School 1977 — 1980
Chartered Property and Casualty Underwriter
CPCU, Insurance
BBVA Compass Investment Solutions October 2012 - Present
VALIC November 2011 - October 2012
USAA October 2009 - September 2010
Morgan Keegan May 2008 - April 2009
Skills
Investments, Retirement Planning, Fixed Annuities, Finance, Strategic Financial..., Wealth Management, Strategic Planning, Financial Planning
Education
University of West Florida - College of Business 2011 — 2013
MBA, Finance
University of Louisville 1999 — 2005
BA
Safeco February 2004 - August 2014
USAA August 1989 - February 2004
ServiceMaster August 1987 - January 1990
Skills
Claim, Insurance, Property & Casualty..., Process Improvement, Requirements Gathering, Analysis, Risk Management
Education
University of Montana 1982 — 1985
Bachelor of Science (BS), Forestry/Fire Science
NDSU Bottineau 1979 — 1981
AS, Forestry/Urban Forestry
United States Air Force May 2013 - Present
General Dynamics Information Technology June 2012 - May 2013
UMass Boston January 2011 - June 2012
TJX September 2009 - January 2010
Commercial Metals Company November 2008 - July 2009
TJX 2009 - 2009
CPS Energy May 2008 - December 2008
USAA 2007 - 2008
us army 2001 - 2007
Skills
A+ Certified, Security+, Certified Penetration..., Network+ Certified, Service Center..., Aruba Wireless, Network+, Windows 7, SharePoint, Software Installation, VMware, Networking, Network Security, Software Documentation, Help Desk Support, Switches, Microsoft Exchange, Virtualization, Computer Network..., XP, System Administration
Education
University of Massachusetts Boston 2010 — 2012
IT, System Admin
USAA 2012 - December 2012
AT&T July 2008 - July 2011
Physicians Mutual July 2000 - November 2007
National Indemnity Company June 1998 - June 2000
Skills
Excel, Budgeting, Financial Reporting, Insurance, Access, Financial Analysis, Word, Analysis, Process Improvement, Microsoft Office, Outlook, Data Analysis, Spreadsheets, Documentation, Business Analysis, Forecasting, Teamwork, Windows, Financial Modeling, Analytics, Government, Cross-functional Team...
Education
University of Nebraska-Lincoln 1990 — 1995
B.S.
USAA April 2010 - Present
AAA Michigan and AAA Texas November 1993 - November 2009
United Stated Air Force August 1973 - September 1993
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
University of the Incarnate Word 2012 — 2015
Master's of Arts Administration, Organizational development
University of Maryland University College
Bachelor of Science (BS), Business Management
USAA March 2013 - Present
USAA June 2010 - March 2013
Wells Fargo Bank December 2008 - June 2010
Wells Fargo June 2007 - December 2008
Skills
Mortgage Lending, Credit Analysis, Consumer Lending, Marketing, Property & Casualty..., Sales Management, Financial Advisory, Microsoft Office, Secondary Market, Networking, Proactive self-starter, Relationship Management
Education
University of Mississippi 2002 — 2007
Bachelors, Marketing
Ramstein American High School
City of New York January 2009 - Present
USAA April 2004 - November 2008
Tata Consultancy Services 2007 - 2008
Skills
SDLC, Requirements Analysis, Software Project..., Testing, Test Automation, Agile Methodologies, Requirements Gathering, Manual Testing, Quality Assurance, Business Analysis, Defect Identification
Education
University of Madras
B.E, INSTRUMENTATION and CONTROL Engg.
Chico's FAS, Inc. July 2013 - Present
Bravo/Brio Restaurant Group July 2012 - July 2013
Christ Community Church Omaha October 2010 - December 2012
Divine Shepherd Lutheran Church, L.C.M.S. January 2011 - May 2012
USAA 1998 - June 2000
Airhost Restaurant and Lounge, Lincoln, NE June 1994 - August 1997
Skills
Diligent with strong..., Excellent Customer..., Energized by..., Exceptional written and..., First rate presention..., Dedicated team player, Able to present a..., Strong typing and..., Team Building, PowerPoint, Event Planning, Customer Service, Microsoft Office, Childcare, Microsoft Word, Teaching, Volunteer Management, Data Entry, Microsoft Excel, Public Speaking, Social Networking, Nonprofits, Leadership, Teamwork, Community Outreach, Social Media, Event Management, Leadership Development, Outlook, Coaching, Research, Training, Blogging, Editing, Youth Ministry, Team Leadership, Strategic Planning, Social Media Marketing, Facebook, Sales, Higher Education, Management, Public Relations, Marketing, Budgets, Conflict Resolution, Inventory Management, Advertising, Retail, Analysis
Education
Millard South
Millard South High
Millard South High School
Millard South High School
Millard South High School
University of Nebraska-Lincoln
B.S., Business Administration
Kforce January 2013 - Present
PCAOB January 2012 - January 2013
USAA July 2007 - January 2012
Tata Consultancy Services May 2005 - January 2012
Skills
Informatica, Datastage, Business Objects, Powershell, Unix Shell Scripting, SQL Server, DB2, Oracle, MySQL, ETL, Business Intelligence, Data Warehousing, Microsoft SQL Server, SQL, Data Modeling, PL/SQL, SDLC
Education
University of Madras 2000 — 2004
Bachelor of Engineering (B.Eng.), Computer Science
Wisdom Junior College 1998 — 2000
Intermediate, Mathematics, Physics and Chemistry
siddartha public school 1996 — 1998
10th, Mathematics
USAA April 2012 - Present
Citi June 2011 - April 2012
The Home Depot April 2009 - June 2011
Washington and Lee University September 2004 - June 2008
BWX Technologies June 2005 - August 2007
Skills
German, Problem Solving, Spanish, French, Analysis, English, Research, Latin, Word, Writing, Customer Relations, Financial Analysis, Social Media, Customer Service, Editing, Teaching, Data Analysis, Coaching, Blogging, Market Research
Education
University of Nebraska-Lincoln 2008 — 2010
French, Philosophy
Washington and Lee University 2004 — 2008
BA, Romance Languages (Spanish Core), Philosophy
Bank of America August 2010 - Present
Salvage Direct December 2003 - December 2009
Chubb Insurance May 1998 - June 2003
USAA August 1991 - May 1998
Education
University of Mary Washington 1980 — 1983
BA, Sociology, Psychology
USAA March 2011 - June 2011
Diveo January 2000 - June 2001
Skills
Research, PowerPoint, Public Speaking, Microsoft Office
Education
University of Maryland College Park 1995 — 1999
BA, Government and Politics
The American University Washington DC 1991 — 1993
International Relations
USAA July 2012 - Present
Independent Adjuster February 2011 - May 2012
Direct General Insurance February 2011 - May 2012
Kiewit December 2007 - June 2010
FPIC April 2004 - April 2007
Pronational Insurance April 2001 - April 2004
USAA July 2000 - April 2001
CIGNA & CMC November 1988 - January 1995
Colonial Penn Life Insurance November 1981 - November 1988
Skills
Subrogation, Claims Management, Casualty, Insurance, Liability, Claim, General Insurance, Litigation Management, Litigation, Property & Casualty..., Professional Liability, Legal Liability, Property Damage, Claim Investigation, Risk Management
Education
University of Michigan 1977 — 1979
Maricopa County Superior Court August 2013 - Present
Griffin & Associates March 2013 - August 2013
USAA December 2010 - February 2013
Education
University of Minnesota-Twin Cities 1985 — 1988
Bachelor of Science, Human Ecology
Invesco August 2013 - Present
USAA September 2009 - August 2013
AIG Investments 2006 - 2009
Invesco 2004 - 2006
ING Capital Advisors 2001 - 2004
First Union National Bank 1997 - 2001
Education
University of Mississippi 1995 — 1997
Bachelor of Accountancy
USAA April 2011 - Present
Education
University of Maryland College Park 1995 — 1998
Accounting and Computers
Richmond Capital Management March 2003 - Present
USAA 1992 - 2002
Skills
Investment Strategies, Series 7, Asset Allocation, Mutual Funds, Wealth Management, Investments, Portfolio Management, Bonds, Asset Managment, Securities, Investment Management, Investment Advisory, Asset Management, Fixed Income, Risk Management
Education
University of Minnesota-Twin Cities
Business Administration and Management, General
USAA July 2007 - Present
United States Air Force 1975 - 2003
Skills
Military, Security Clearance, Program Management, Leadership, Military Operations, Military Experience, DoD, Operational Planning, Command, Defense
Education
University of Maryland University College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
CSX Technology 2013 - Present
MDVIP November 2010 - December 2012
USAA January 2010 - October 2010
Merck January 2009 - December 2009
Skills
MS CRM 2011, MS CRM 4.0, ITIL v3 Foundations..., Six Sigma, Visual Studio, Visual C#, JavaScript, HTML, SharePoint, Scribe, Microsoft SQL Server, SSIS, .NET, SDLC, Agile Methodologies, ASP.NET, Databases, Requirements Analysis, Microsoft CRM
Education
University of Mumbai
Bachelors of Engineering in Information Technology, Information Technology
USAA June 1998 - Present
Skills
Banking, Microsoft Excel, Microsoft Office, Financial Analysis, Risk Management, Business Analysis, Data Analysis, Process Improvement, Analysis, Management
Education
University of Maryland University College
Cognizant Technology Solutions October 2006 - Present
Aetna January 2015 - Present
Cigna December 2013 - December 2014
Johnson Controls September 2012 - December 2013
British Gas June 2011 - September 2012
UBS July 2010 - June 2011
Hiscox November 2009 - April 2010
AstraZeneca November 2006 - October 2009
USAA October 2005 - October 2006
Skills
Test Automation, Quality Center, Test Planning, Regression Testing, Requirements Analysis, Selenium, Scrum, SQL, Agile Methodologies, Manual Testing, HP Quality Center, Microsoft SQL Server, XML, Java, SoapUI, Web Services, QC Admin, shunra tool, CA LISA, Marklogic
Education
University of Madras 1999 — 2003
Bachelor of Engineering (BEng), Computer Science
Hamilton Group Funding, Inc. October 2012 - Present
Fairway Independent Mortgage Corporation February 2012 - October 2012
USAA February 2011 - February 2012
MetLife October 2009 - January 2011
WELLS FARGO THROUGH AGENCY August 2008 - September 2009
Skills
Mortgage Lending, Refinance, Mortgage Banking, FHA, Loan Origination, VA loans, Residential Mortgages, USDA, FHA financing, Loans, Credit, Underwriting, Credit Analysis, Mortgage Underwriting, Certified Mortgage..., Banking, Government Loans
Education
University of Michigan-Flint
USAA Sales AssociateHelzberg DiamondsMarch 2010 - February 2013
Skills
Customer Service, Insurance, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Retail, Management, Customer Satisfaction, Time Management, Coaching, Event Planning, Inventory Management, Leadership, Merchandising, Sales Management
Education
University of Maryland University College 2014 — 2022
Business Administration and Management, General
Texas Lutheran University February 2015 - Present
TrueCar, Inc. April 2014 - Present
Self-employed March 2014 - Present
USAA Real Estate Company January 2009 - Present
USAA March 2013 - March 2014
USAA March 2013 - March 2014
USAA March 2010 - March 2013
USAA January 2007 - March 2010
Skills
Senior Executive with..., Financial Services, Investments, Life Insurance, Strategy, Financial Advisory, Executive Management, Strategic Planning, Leadership, Insurance, Management, Process Improvement, Portfolio Management, Banking, Enterprise Software, Risk Management
Education
University of St. Thomas 1986 — 1989
Masters of Business Administration
University of Minnesota-Duluth 1980 — 1983
Bachelor of Business Administration (B.B.A.), Finance