USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
IBM January 2015 - Present
Caesars Entertainment Corporation June 2014 - December 2014
Schiller Lab at the University of Nevada, Las Vegas October 2013 - June 2014
USAA June 2013 - August 2013
NASA August 2012 - December 2012
Ford Motor Company June 2012 - August 2012
Skills
Software Development, Python, Algorithms, Databases, Java, C++, C, SQL, HTML, C#, JavaScript, XML, Software Engineering, Windows, PHP, .NET, Data Structures, Ruby, Ruby on Rails, Unix, Powershell, Perl
Education
University of Nevada-Las Vegas 2010 — 2015
B.S; B.S, Computer Science; Mathematics
Pontificia Universidad Católica del Perú 2008 — 2009
Bachelor of Science, Electrical Engineering
USAA November 2013 - May 2014
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Photography
Education
Pikes Peak Community College 2010 — 2010
Physical Sciences
University of Colorado Colorado Springs 2005 — 2009
Bachelor of Arts (B.A.), Visual and Performing Arts
USAA March 2015 - Present
USAA August 2014 - March 2015
Bator Home April 2012 - August 2014
Mittel Family October 2013 - June 2014
Norhwest Indiana First Steps April 2007 - April 2012
Lake County Juvenile Center August 2004 - April 2007
Skills
Social Services, Crisis Intervention, Community Outreach, Case Management, Nonprofits, Customer Service, Data Entry, Child Development, Microsoft Office, Microsoft Word, Curriculum Development
Education
Purdue University 1999 — 2004
Bachelor's degree, Sociology
Purdue University Calumet 1999 — 2004
Bachelor's degree, Sociology
VIS Group, Inc. October 2008 - June 2012
USAA January 2007 - October 2008
Current USA, Inc. August 2004 - March 2007
Education
Pikes Peak Community College 2008 — 2008
Simla High School 1999 — 2003
High School Diploma
HTC December 2011 - Present
Dashwire April 2011 - December 2011
USAA November 2006 - April 2011
Tata Consultancy Services April 2005 - October 2006
Skills
Java Enterprise Edition, Hibernate, Java, DB2, Spring, Struts, Core Java, Servlets, JSP, Requirements Gathering, Requirements Analysis, Android Development, Web Services, Agile Methodologies, Android
Education
Pondicherry University 1998 — 2000
Master of Science (M.Sc.), Mathematics
V.O.C Higer Secondary School, Pondicherry 1993 — 1995
St. Mary's Food Bank Alliance 2012 - Present
MJS Designs, Inc. 2010 - 2012
Tempe Elementary School District 2008 - 2010
USAA 2002 - 2008
Progressive Insurance 1998 - 2002
Skills
Employee Training, Sales, Customer Service, Event Management, Event Planning, Nonprofits, Community Outreach, Fundraising, Program Development, Public Speaking, Teamwork, Volunteer Management, Leadership Development, Public Relations, Strategic Planning, Community Development, Grant Writing
Education
Phoenix College 1988 — 1992
Associate's degree, Marketing
Phoenix College 1988 — 1991
Associate's degree, Business Administration, Management and Operations
USAA April 2007 - Present
M&I Bank March 2006 - April 2007
Bank of America August 1992 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Data Analysis, Access, Time Management, Analysis, Insurance, Team Building, Process Improvement
Education
Phoenix College
USAA July 2014 - Present
Mural December 2011 - June 2014
Rosatis Pizza Tucson 2010 - 2014
USAA May 2013 - August 2013
Loehrs & Associates May 2012 - August 2012
Eegee's August 2007 - August 2011
Skills
HTML, Windows, Web Development, Wordpress, PHP, Java, Customer Service, Technical Writing, Photoshop, PowerPoint, Microsoft Word, Visio, Troubleshooting, Microsoft Excel, OS X, SQL
Education
University of Arizona 2010 — 2014
Bachelor of Science in Business Administration, Management Information Systems, 3.3
Pima Community College 2008 — 2010
Associate of Science (A.S.), Computer Science
incapsulate March 2015 - Present
USAA April 2013 - August 2014
USAA October 2010 - April 2013
The Buckle, Inc. June 2009 - December 2009
PlattForm Advertising May 2008 - August 2008
Community National Bank & Trust of Chanute, KS June 2006 - August 2007
Skills
Customer Service, Public Relations, Time Management, Microsoft Office, Recruiting, Training, Microsoft Excel, Outlook, Management, Microsoft Word, Auto Claims, Advertising, Team Building, Team Leadership, PowerPoint, Leadership, QuarkXPress, Adobe Creative Suite, Photoshop, InDesign, Claims Management, Claims Handling, Illustrator, Content Writing, Media Sales, Retail Sales, Sourcing, IT Sourcing
Education
Pittsburg State University 2004 — 2009
Bachelor of Arts (B.A.), Business/Corporate Communications, 3.98
USAA September 2013 - Present
Mueller Services May 2012 - Present
None at this time January 2011 - Present
Mueller Services 2012 - 2013
Hanleywood Market Intelligence September 2006 - March 2011
Kenton Pass and Company 2010 - 2010
John Laing Homes January 2003 - June 2006
John Laing Homes / Colorado Springs 2003 - 2006
Skills
Construction, Sales, Management, Real Estate, Process Scheduler, Real Estate Economics, Project Planning, Investment Properties, Real Estate Development, Budgets, Selling, Contract Negotiation, Residential Homes, Microsoft Excel, Customer Service, Strategic Planning, Analysis, Real Estate Transactions
Education
Pikes Peak Community College
USAA
Education
University of the Incarnate Word 2006 — 2008
MASTER'S, BUSINESS ADMINISTRATION
Prairie View A&M University
BACHELOR OF BUSINESS ADMINISTRATION, FINANCE
Evenchik PLC July 2013 - Present
Peoples Mortgage December 2012 - July 2013
GC Services October 2011 - May 2012
USAA November 2010 - October 2011
Norwegian Cruise Line June 2010 - January 2011
Best Buy September 2008 - July 2010
Coldwell Banker Residential Brokerage June 1997 - July 2009
Skills
Loans, Customer Service, Sales, Credit, Refinance, REO, Referrals, Selling, Sellers, Sales Management, New Business Development, Marketing, Training, Small Business, Property Management, Coaching, Relocation, Single Family Homes, Investors, USDA, Real Estate Transactions, Advertising, VA loans, Listings, Buyer Representation, Contract Negotiation, Leases, Strategic Planning, Insurance, Property, Online Marketing, Resellers, New Home Sales, Real Property, FHA financing, Buyers, Social Media Marketing, Entrepreneurship, Real Estate Development, Townhomes, Real Estate Economics, Retail, Marketing Strategy, Residential Mortgages, Home Staging, Move Up Buyers, Investments, Real Estate Investor, New Homes, Investment Properties
Education
Tucson High School
High School Diploma
University of Arizona
Business & Public Administration
Pima Community College
Business Administration and Management, General
Banner Health September 2013 - Present
USAA February 2009 - February 2013
American Express March 2004 - April 2008
Skills
Communication Skills, Customer Satisfaction, Long-term Customer..., Conflict Resolution, Teamwork, Team Building, Team Leadership, Registered Nurses, Quality Patient Care, Patient Safety, Patient Education, Intrapersonal Skills, Customer Service, Customer Acquisition, Property & Casualty..., Financial Services, Credit Cards, Banking, Microsoft Office, Hospitals, BLS, ACLS, Healthcare, Nursing, Time Management
Education
Arizona State University 2013 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Phoenix College 2011 — 2013
Associate's degree, Registered Nursing/Registered Nurse
Crestbrook Insurance October 2013 - Present
USAA August 2011 - June 2013
QBE Insurance June 2013 - 2013
Perspective Art & Frame July 2001 - August 2011
Skills
Insurance, Ice Hockey, Sports Coaching, Coaching, Homeowners, Business Process..., Claims Management, Property, Process Improvement, Commercial Insurance, Risk Management, Claim
Education
Phoenix College 1997 — 2000
Rio Salado College
Insurance
USAA April 2014 - Present
USAA February 2012 - April 2014
USAA August 2010 - February 2012
USAA April 2009 - August 2010
USAA July 2007 - March 2009
USAA September 2006 - July 2007
USAF May 1999 - September 2006
Skills
Program Management, Talent Acquisition, Cross-functional Team..., Mentoring, Military, Team Building, Team Leadership, Sourcing, IT Management, Leadership Development, Talent Management, Operations Management, Training, Employee Relations, Change Management, PMO, Process Improvement, Human Resources, Performance Management, Business Process..., Analysis, Project Management, Security Clearance, Coaching, Management, Vendor Management, Project Planning, Process Engineering, Strategic Planning, Management Consulting, Project Portfolio..., Resource Management, Organizational..., Requirements Analysis, SDLC, Leadership, Risk Management, Six Sigma, Business Analysis, PMP, Strategy, Business Process
Education
Plymouth State University 1995 — 1999
BA, Computer Information Systems
The University of Texas at San Antonio
Origami Owl March 2012 - Present
USAA June 2007 - September 2008
Ent Federal Credit Union August 2005 - January 2006
HAAS Reisen July 1998 - September 2001
Reisebüro Blum September 1996 - July 1998
Steuerbüro Jochim September 1993 - July 1996
Skills
Travel, Tax Preparation, Income Tax, Jewelry Design, Jewelry, Jewelry Making, Translation, Worldspan, Amadeus, Microsoft Office, German, Tourism, Sales Recruitment
Education
Pikes Peak Community College 2006 — 2009
Associate's degree, Accounting
University of Maryland University College 2003 — 2009
Associate's degree, Business Management
Berufsschule Neustadt an der Weinstrasse 1996 — 1998
Certified Travel Agent, Tourism and Travel Services Management
Berufsschule Neustadt an der Weinstrasse 1993 — 1996
Certified Tax Consultant Assistant, Tax Law/Taxation
USAA July 2015 - Present
USAA January 2015 - July 2015
USAA May 2014 - August 2014
Purdue University February 2010 - May 2013
Big Brothers Big Sisters of America 2011 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Purdue University - Krannert School of Management 2013 — 2014
Masters of Science, Human Resources Management and Services
Purdue University 2009 — 2014
Bachelor of Arts (B.A.), Law & Society, 3.52
USAA June 2014 - Present
Sprouts Farmers Market/Sunflower Farmers Market May 2008 - June 2014
Bashas' August 2002 - May 2008
Skills
Grocery, Management, Shrinkage, Planograms, Merchandising, Grocery Industry, Store Management, Inventory Control, Supermarkets, Visual Merchandising, Profit, Inventory Management, Income Statement, POS, Customer Service, Employee Training, Microsoft Excel, Outlook, Microsoft Word, Recruiting, Associate Development, Oral, Teamwork, Creative Merchandising, Gross Profit, Data Entry, Sales, Retail, Retail Category..., Retail Sales, Loss Prevention, Cashiering, Training, Leadership
Education
Pima Community College
Associate's degree, General Studies
Pima Community College
Associate's degree, General Studies
USAA December 2014 - Present
USAA January 2013 - Present
T-Mobile August 2005 - January 2013
Skills
Telecommunications, Call Center, Wireless, GSM, Revenue Assurance, T1, Billing Systems, Cellular Communications, VoIP, Customer Experience, 3G, UMTS, Roaming, Vendor Management, Provisioning
Education
Pikes Peak Community College 2009 — 2012
AAS, Accounting
USAA August 2012 - Present
Rush Enterprises, Inc September 2011 - July 2012
Rackspace Managed Hosting June 2008 - September 2011
adidas group 1996 - 2008
PowerLink Corporation March 1994 - October 1996
Copeland, Landye, Bennett and Wolf December 1990 - March 1994
Skills
MS Project, Sales Operations, Process Improvement, Salesforce.com, Customer Service, Forecasting, Team Leadership, Marketing, Project Management, Visio, Training, Agile Methodologies, Cloud Computing
Education
Portland Community College 1992 — 1995
None, Business
USAA May 2013 - Present
The Optimized Brain - Brain State Tech July 2012 - May 2013
Intuit August 2011 - May 2012
Infor February 2011 - July 2011
US Bank July 2010 - February 2011
Wells Fargo March 2008 - July 2010
Game Crazy March 2006 - March 2008
Skills
System Administration, Electronics, Fax, Webinars, Filing, Salesforce.com, Sales, Customer Service, Business Analysis, Networking, Finance, Banking, CRM, Cold Calling, Team Leadership, Leadership, Training, Management
Education
The Institutes 2014 — 2016
AINS 21, 22, 23 Certifications, Insurance
Pikes Peak Community College 2004 — 2005
Course Study, Computer Networking
Doherty High School 1999 — 2003
Diploma
Percepta November 2014 - Present
Comcast April 2007 - July 2014
USAA November 1985 - April 2007
Skills
Troubleshooting, Telephony, VoIP, Telecommunications, Call Center, Arbitration, Call Centers, Cisco Technologies, IP, Routers, Switches, Active Directory, Visio, Data Center, System Deployment, Technical Support, Network Engineering, LAN-WAN, Leadership, TCP/IP, Project Management, Cabling, Network Design, Vendor Management, Broadband, Management, Team Leadership, Performance Management, Process Improvement
Education
Pikes Peak Community College 2002 — 2004
Certification, Computer Systems Networking and Telecommunications, 3.9
University of Illinois at Chicago 1978 — 1982
Bachelor's degree, Criminal Justice/Law Enforcement Administration
USAA June 2011 - Present
Strata Solutions Inc. December 2010 - May 2011
Infosys Technologies Ltd 2003 - July 2010
Skills
Java Enterprise Edition, Ab Initio, Visual Basic, ASP, Web Services, Hibernate, PL/SQL, MySQL, Oracle, Microsoft SQL Server, Unix, CVS, StarTeam, SDLC, Requirements Gathering, Requirements Analysis, Problem Solving, Team Management, Unix Shell Scripting, XML, Shell Scripting, Spring, Struts
Education
PSG College of Technology 1998 — 2003
Master Of Science, Computer Technology
Jenn's Pet Care December 2001 - Present
OSNA, PLLC August 2010 - January 2013
USAA 2007 - 2013
Heart & Vascular Center of AZ September 2009 - February 2010
Entegrity ENT Specialists May 2008 - February 2009
360° Physical Therapy & Aquatics October 2007 - March 2008
Physicians Physical Therapy Service May 2005 - September 2007
Pet Medical & Surgical Center April 2003 - March 2005
Cochise Animal Hospital August 2001 - June 2003
Education
AZ Academy of Beauty
Pima Community College
General Education
University of Arizona
General Education
Global Financial Review, Inc. December 2013 - Present
Allonhill August 2012 - August 2013
Global Financial Review July 2011 - August 2012
USAA August 2010 - January 2011
Fortace, LLC December 2009 - August 2010
Vectra Bank February 2009 - December 2009
2009 Mortgage Solutions May 2008 - February 2009
2007 Countrywide Mortgage December 2004 - September 2007
Wells Fargo Home Equity February 1995 - December 2004
Skills
Credit, Equities, Finance, Banking, Customer Service, Loans, Refinance, Microsoft Office, Mortgage Lending, Time Management, Loan Origination, Highly detail oriented, Underwriting, FHA, Quality Auditing
Education
Pikes Peak Community College 2011 — 2015
Accounting
Dilworth Glyndon Felton High School
All Veterans Burial & Cremation, Inc. October 2009 - Present
USAA March 2008 - October 2009
Deluxe Corporation 2003 - 2008
Education
Colorado Art Institute
Photography
Pikes Peak Community College
English
LSI, an Avago Technologies Company August 2009 - Present
USAA August 2014 - November 2014
Skills
Telecommunications, Wireless, Customer Service, Microsoft Office, Leadership
Education
Executrain 1999 — 2002
CompTIA A+, Computer Support Specialist
Pikes Peak Community College 1996 — 1998
USAA September 2015 - Present
USAA August 2014 - Present
Mateo's Salon and Day Spa June 2011 - Present
Waste Connections, Inc. June 2006 - June 2009
US Waste Industries July 2003 - May 2006
Waste Management 1992 - 2001
Waste Management 1992 - 2001
Education
Pikes Peak Community College 2012 — 2012
Biology, General
Denver School of Massage Therapy 2009 — 2010
Massage Therapy/Therapeutic Massage
Direct General Insurance August 2012 - Present
Direct General Insurance September 2011 - August 2012
Direct General Insurance August 2010 - September 2011
USAA November 2007 - February 2010
GEICO February 2005 - November 2007
GEICO June 2002 - February 2005
Best Buy September 1998 - May 2002
United States Marine Corps May 1994 - February 1998
Skills
Insurance, Claims Management, Casualty, Analysis, Process Improvement, Risk Management, Property & Casualty..., Customer Service, Personal Injury, Project Management, Employee Training, Requirements Analysis, Requirements Gathering, Software Documentation, Training, Underwriting, Policy, Project Planning, Collaborative Problem..., SharePoint Designer, Microsoft Technologies, Technical Support, Call Center Architecture, Avaya Aura, Avaya Site..., Avaya Communication..., Avaya IP Telephony, VoIP, Contact Center..., Data Analysis, Project Delivery
Education
Polk Community College 2004 — 2006
USAA October 2002 - Present
USAA October 2002 - Present
MCI Worldcom, Wireless Services October 2001 - October 2002
Prudential Financial June 1995 - September 2001
Skills
Property & Casualty..., Lean Tools, Six Sigma, Insurance, Operations Management, Call Center, Customer Satisfaction, Call Centers, Business Process, Business Process...
Education
Purdue University
Certificate, Lean Six Sigma Green Belt
Western International University
Bachelor's degree, Management
USAA February 2013 - Present
Lakeland Regional Medical Center February 2010 - February 2013
FedEx Freight January 1998 - January 2009
Watkins Motor Lines - currently FedEx Freight January 2005 - April 2007
Watkins Motor Lines - currently FedEx Freight January 1998 - January 2005
Lakeland OB/GYN January 1997 - January 1998
Skills
LTL, Truckload,..., Problem Solving, Logistics, Operations Management, Customer Service, Team Building, Process Improvement, Freight, Transportation..., Shipping, Transportation, Program Management, Dispatching, Microsoft Excel, Microsoft Word, Outlook, Warehousing
Education
Polk State College 2010 — 2015
Business Administration and Management, General
Polk State College 2006 — 2012
Lakeland Senior High School 1987 — 1990
Frost Bank December 2010 - Present
Steves & Sons, Inc. 2007 - December 2010
Rackspace Hosting August 2007 - September 2007
USAA December 2000 - 2007
LB&B Associates Inc. 1994 - 2000
CTA 1987 - 1994
CSC 1985 - 1987
Skills
Business Intelligence, Teradata, Windows, Active Directory, ETL, Microsoft Office, Databases, Data Analysis, Database Design, TCP/IP, Visual Basic, Unix, Software Development, Requirements Analysis, Oracle, Microsoft SQL Server, Data Warehousing, Business Analysis, Analysis, Access
Education
St. Mary's University 1998 — 1999
M.S., Computer Information Systems
San Diego State University-California State University 1982 — 1986
B.S., Mathematics / Computer Science
Point Loma Nazarene University 1978 — 1979
Attended only, Mathematics
PNC Financial Services Group May 2010 - Present
M&T Bank 2009 - 2010
Navy Federal Credit Union 2008 - 2009
Andrews Federal Credit Union 2007 - 2008
USAA 2002 - 2007
Oakwood Homes (part of Berkshire Hathaway) 1996 - 2002
Fleet Bank 1993 - 1996
Skills
Leadership Development, Consultative Selling, Credit, Mortgage, Loans, Credit Analysis, Risk Management, Mortgage Lending, Banking, Commercial Lending, Training, Financial Services, Underwriting, Portfolio Management, Selling, Retail Banking, Leadership, Small Business Lending, Finance, Strategy, Credit Cards, Consumer Lending, Customer Service, Sales, Call Centers, Cross Selling, Process Improvement, Financial Risk, Coaching, Customer Satisfaction, Executive Management, Loss Mitigation, Investments
Education
Plymouth State University 1984 — 1988
bs, School Of Business
Villanova University
Certification, Six Sigma
Crowe Horwath LLP June 2015 - Present
Interactive Intelligence February 2015 - June 2015
Purdue University August 2012 - February 2015
USAA May 2014 - August 2014
Skills
C#, SQL, Unix Administration, Active Directory, Customer Service, Cisco IOS
Education
Purdue University 2012 — 2015
Bachelor's Degree, Computer & Information Technology, Network Engineering Technology
Purdue University 2007 — 2015
Bachelor's Degree, Liberal Arts, Law and Society
USAA November 2013 - Present
Ent Federal Credit Union February 2012 - November 2013
Wells Fargo November 2011 - January 2012
Sears Holdings Corporation April 2010 - November 2011
Learning Assistance Center August 2007 - May 2009
Skills
Customer Service, Time Management, Accounting, Microsoft Office, Spreadsheets, Microsoft Excel, 10 Key, Consumer Lending, Data Entry, Credit Unions, Notary Public, Customer Satisfaction, Customer Relations, Customer Retention, Excel, Financial Accounting, Roth IRA, Traditional IRA, Certificates of Deposit, Series 7, Series 63, Series 66
Education
Pikes Peak Community College 2007 — 2010
Undergraduate Transfer, Accounting
Pentecostal Christian Academy 2004 — 2007
USAA May 2015 - Present
Hewlett-Packard January 2014 - Present
Hewlett-Packard November 2012 - 2014
The Rose Cottage October 1996 - November 2000
Skills
Solution Selling, Channel Partners, Sales, Direct Sales, Sales Process, Account Management, Salesforce.com, Partner Management, Professional Services, SaaS, Managed Services, Enterprise Software, Management, Selling, Business Alliances, HP, Sales Operations, Cloud Computing, Pre-sales, Go-to-market Strategy, Sales Enablement, Sales Management, New Business Development, Storage, Business Development, Microsoft Excel, Financial Services, Lean Six Sigma
Education
University of Phoenix 2004 — 2005
Pikes Peak Community College 2000 — 2003
Associates, Interior Design
Colorado State Patrol In TrainingColorado Department of Public SafetyFebruary 2014 - September 2014
USAA November 2013 - February 2014
US Army August 2012 - October 2013
US Army August 2011 - July 2012
US Army January 2009 - September 2011
US Army July 2008 - December 2008
US Army February 2007 - June 2008
US Army April 2004 - October 2005
US Army May 2001 - March 2004
US Army May 1998 - April 2001
Skills
Military, Military Operations, Foreign Military Sales, Fitness Training, Security Clearance, Leadership, Training, Defense, Military Training, Counterterrorism, Emergency Management, Firearms, Security, Intelligence, Reconnaissance, Troubleshooting, Project Planning, Homeland Security, Public Speaking, Marksmanship, Foreign Policy, Army, Weapons, Recruiting, Intelligence Analysis, Military Experience, Defence, Afghanistan, Combat, Briefing, Command, Surveillance, Force Protection
Education
Red Rocks Community College 2014 — 2014
Criminal Justice/Law Enforcement Administration
Pikes Peak Community College 2013 — 2013
General Studies
Fred C. Beyer High School 1983 — 1987
Diploma
USAA January 2015 - Present
Purdue University November 2011 - December 2014
USAA May 2014 - August 2014
Speedway Engines Development, Inc May 2012 - August 2013
PDM Racing, Inc. July 2011 - May 2013
PDM Racing, Inc. May 2007 - May 2013
Skills
Computer Hardware, Computer Repair, SCCM, PI Data Buddy, Desktop Support..., Dynamometers, Performance Enhancement, Wireless Networking, Windows 7, XP, Network Administration, Technical Support, Software Installation, OS X, System Administration, iOS, Windows XP, Active Directory, Linux
Education
Purdue University 2010 — 2014
B.S., Computer Information Technology, Senior
USAA April 2015 - Present
USAA September 2014 - Present
USAA April 2014 - Present
USAA July 2012 - Present
Gap Inc. August 2011 - April 2012
Banana Republic, LLC. June 2010 - July 2011
USAA February 2010 - August 2010
Smithsonian National Museum of American January 2009 - April 2009
Skills
Windows, Community Relations, Intercultural..., Public Speaking, Microsoft Office, Event Management, Writing, Administration, Interviews, Community Development, Editing, Event Planning, Management, Policy, Sales, Social Networking, Time Management, Training, Leadership
Education
University of Hawaii at Manoa 2006 — 2008
Bachelor of Arts, Ethnic Studies
Pierce College at Fort Steilacoom 2004 — 2006
Associtate, Arts and Sciences
USAA May 2004 - Present
USAA May 2002 - May 2004
USAA February 1999 - May 2002
Skills
Java, C++, J2EE, Process Improvement
Education
St. Mary's University 2010 — 2013
Master's of Science, Computer Science
St. Mary's University 2007 — 2012
Bachelor of Arts (B.A.), Computer Science/Application Systems
The University of Texas at San Antonio 1996 — 1997
Princeton University 1995 — 1996
USAA November 2013 - Present
USAA October 2007 - Present
Edge Software Services, Inc. January 1999 - June 2007
Ford Motor Credit Company 2001 - 2001
Alltel Information Services June 1993 - September 1998
Alltel nformation Services 1993 - 1998
Skills
SDLC, Software Documentation, Software Project..., Business Analysis, Requirements Analysis, Integration, Requirements Gathering, Process Improvement, Banking, Software Development
Education
Pepperdine University 1989 — 1992
BSBA, Business Administration
University of Alaska Anchorage 1988 — 1989
Bank of America April 2012 - Present
Liberty Mutual Insurance April 2008 - April 2012
Sutherland Global Services Inc. 2005 - 2007
ViewPoint Bank 2004 - 2006
USAA 2000 - 2003
Transamerica 1997 - 2000
First American 1993 - 1997
Huntington Mortgage 1990 - 1993
City Federal 1987 - 1991
Lomas & Nettleton 1985 - 1987
Skills
Relationship Management, Mortgage Lending, Business Development, Vendor Management, Portfolio Management, Time Management, Process Improvement, Leadership, Banking, Negotiation, Credit, Loans, Mortgage Banking, Outsourcing, CRM, Underwriting, Insurance, Customer Service, Account Management, Management, Call Centers, Executive Management, Finance, Financial Analysis, Financial Risk, Financial Services, Sales, Sales Management
Education
University of the Incarnate Word 2001 — 2002
Master of Business Administration (MBA)
University of North Texas 1997 — 2000
MS, Economics
Princeton University 1989 — 1990
Applied Economics
University of Colorado Boulder 1976 — 1979
Regis High School 1969 — 1973
College Prep
Netflix December 2014 - Present
Amazon July 2013 - November 2014
Cisco Systems December 2011 - July 2013
Cisco May 2009 - November 2011
USAA June 2008 - August 2008
USDA-ARS October 2007 - August 2008
The Computer Tutor January 2004 - January 2008
Skills
Oracle, Oracle SQL, Linux, SQL, C#, MySQL, Integration, Business Intelligence, PL/SQL, ETL, ETL Tools, Pentaho, Oracle Application..., Data Modeling, Data Warehousing, Server Administration, Web Development, Applications Software..., JavaScript, Java, Visual Studio, Oracle SQL Developer
Education
Purdue University 2007 — 2010
BS, Computer Information Technology - Information Systems
USAA December 2012 - Present
Real Time Resolutions, Inc. December 2010 - December 2012
CVS Pharmacy July 2008 - November 2010
Skills
Mortgage Banking, Credit Analysis, TRID, Refinance, Residential Mortgages, Mortgage Lending, Credit, Loan Portfolio Analysis, VA Loans, Conventional Loans, Knowledge of Lending...
Education
Prairie View A&M University 2009 — 2010
Master’s Degree, Architecture, 3.5
Prairie View A&M University 2005 — 2009
Bachelor’s Degree, Architecture, 3.4
USAA September 2013 - Present
*Select Organizations March 2015 - Present
Solo Noir January 2013 - March 2013
Chicago Football Classic May 2011 - October 2012
Chicago Football Classic May 2009 - October 2012
YourSports February 2012 - May 2012
World Sport Chicago January 2012 - February 2012
Skills
Motivational Speaking, Social Media Marketing, Public Speaking, Marketing, Social Media, Public Relations, Social Networking, Management, Marketing Strategy, Nonprofits, Fundraising, Event Planning, Corporate Branding, Strategy, Leadership
Education
St. Mary's University
Master of Business Administration (MBA)
University of Chicago 2012 — 2012
Masters Certificate, Integrated Marketing Communications
Purdue University 2005 — 2009
Bachelors of Arts, Liberal Arts, Philosophy
USAA February 2013 - Present
RHW Management, Inc. April 2010 - January 2013
RHW Management, Inc. July 2008 - April 2010
Skills
Hospitality, Hospitality Management, Customer Service, Retail, Sales, Hotels, Sales Process, Sales Prospecting, Qualifying Prospects, Customer Satisfaction, Account Management, Event Management, Food & Beverage, Hospitality Industry, Hotel Management, Property Management..., Restaurants, Yield Management, Finance, Front Office, Catering, Revenue Analysis, Banquets, Trade Shows, Training, Budgets, Pre-opening, Resorts
Education
Pikes Peak Community College
Vanguard June 2008 - Present
USAA March 2000 - October 2004
City of Aurora, Coloradoo March 1998 - December 1999
Skills
Customer Focus, Sales Management
Education
Pratt Institute 1971 — 1972
none, Architecture
New York Technical College 1969 — 1971
Associate Degree, Construction Administration
Department of the Army June 2014 - Present
USAA October 2013 - January 2014
US Army April 2013 - October 2013
US Army October 2012 - April 2013
US Army September 2011 - October 2012
US Army June 2010 - September 2011
US Army June 2009 - May 2010
US Army June 2005 - May 2009
US Army January 2003 - May 2005
Skills
Military, Management, Hazardous Materials, Budgets, Command, Leadership, Human Resources, Microsoft Office, Project Management, Team Building, Leadership Development, Logistics, Training, Employee Training, Operational Planning, Military Experience, Security Clearance, Program Management, DoD, Emergency Management, Policy
Education
Colorado Technical University 2013 — 2016
Bachelor of Science (BS), Computer Science
Pikes Peak Community College 2008 — 2008
EMT-B, Computer Science
Toastmasters International July 2015 - Present
USAA Federal Savings Bank January 2014 - Present
Brandeis High School AFJROTC PFC 2015 - 2015
USAA April 1996 - January 2014
Semilla February 2012 - February 2013
Tata Consultancy Services December 2011 - January 2012
HCL Technologies October 2011 - November 2011
First Baptist Church of Norfolk 2004 - 2008
CBN October 2006 - September 2007
American Airlines October 1993 - April 1996
Skills
Insurance, Call Centers, Management, Risk Management, Process Improvement, Performance Management, Employee Benefits, Underwriting, Property & Casualty..., Customer Service, Team Building, Change Management, Interviews, Teaching Adults, Mentoring, Business Travel, Licensed Property &..., Microsoft Excel, Data Analysis, Financial Analysis, SAS, Regulatory Requirements, Budget Forecasts, Financial Forecasting, Contract Management, ATM networks, American Express, Vendor Relationships, Payment Cards, Customer Relations, Military Affairs, Nonprofits, Ethical Leadership, Christian Counseling, Medical Education, Leadership, Leadership Development, Program Management, Strategic Planning, Public Speaking, Team Leadership, Analysis, Coaching, Vendor Management, Business Process...
Education
Regent University 2007 — 2012
MBA, Entrepreneurship/Entrepreneurial Studies
IIA CPCU 2000 — 2007
CPCU, Property and Casualty
The University of Texas at Austin 1988 — 1993
BA, Latin American Studies
Pontificia Universidad Católica del Perú 1992 — 1992
Bachelor of Arts (BA), Junior Semester Abroad / Latin American Studies
Amherst, not the University 1983 — 1987
Rotary Youth Exchange year abroad in Peru, Spanish, Latin American Culture
Land Title Guarantee Company September 2015 - Present
USAA July 2013 - October 2013
Keller Williams Real Estate July 2012 - October 2013
Thompson Team October 2011 - July 2012
FirstHealth of the Carolinas May 2007 - December 2009
FirstHealth of the Carolinas February 2006 - August 2007
SAIC May 2003 - November 2005
Skills
Real Estate, Buyer Representation, Sellers, Short Sales, Listings, First Time Home Buyers, New Home Sales, Relocation, Foreclosures, Single Family Homes, REO, Condos, Move Up Buyers, Investors, SFR, Residential Homes, Investment Properties, Buyers, ABR, Negotiation, Referrals, Contract Negotiation, National Association of..., Home Staging, Mortgage Lending, Real Estate Transactions, FHA, Marketing, Investments, Brokerage, Commercial Real Estate, Agents, Leases, Relocation Buyers, Townhomes, New Homes, Luxury, Rentals, Property Management, Real Property, Income Properties, Seniors, Waterfront, HUD, Resellers, Vacation Homes, Selling, Real Estate License, Loan Origination, Property
Education
Sandhills Community College 2010 — 2011
AGS
Pikes Peak Community College
Pre-Nursing
Liberty Oilfield Services March 2014 - Present
Halliburton March 2011 - March 2014
Mutual of Omaha August 2012 - December 2012
USAA January 2007 - March 2011
City of Colorado Springs February 1997 - January 2007
Skills
Troubleshooting, Electronics, Testing, Supervisory Skills, Oilfield, Customer Service, Technical Support, Wireless Networking, Analysis, Petroleum, Networking, Electronics Repair, Windows, CompTIA A+ Certification, Software Installation, Servers, PLC, Printers, PC Troubleshooting, PC Repair, RS232, RF circuits, Ethernet, J1939, SDS, Feedback Control Systems, Computer Hardware, RS485, Radio, Computer Repair, Maintenance, Hardware, Supervisory Experience, Computer Maintenance, TCP/IP, Routers, Technical Training, Routing, Desktop Computers, Oil, UPS Systems, Supervision, Training
Education
Regis University 2007 — 2010
Bachelor of Science (BS), Finance, General
Pikes Peak Community College 1998 — 2004
Associate of Science (A.S.), Physics
A Total New You Salon & Medi Spa January 2015 - July 2015
A Total New You Salon & Medi Spa March 2014 - July 2014
USAA August 2013 - March 2014
Bank of America March 2013 - June 2013
Bank of America June 2012 - February 2013
A Total New You Salon & Medi Spa June 2007 - July 2011
Starbucks March 2001 - December 2006
Skills
Customer Service, Leadership, Coaching, Customer Experience, Communication, Customer Retention, Management, Training, Team Building, Customer Support, Inventory Management, Sales, Interviews, Conflict Resolution, Call Centers
Education
Pikes Peak Community College 1995 — 1997
Associate’s Degree
USAA May 2015 - Present
ISS Facility Services March 2012 - April 2014
ISS Facility Services A/S September 2011 - October 2012
AspenPointe February 2008 - August 2011
Skills
Financial Reporting, Accruals, Accounts Payable, Accounting, Financial Accounting, Cash Flow, Financial Audits, Account Reconciliation, Internal Controls, Consolidation, IFRS, Variance Analysis, Fixed Assets, Managerial Finance, Accounts Receivable, Bank Reconciliation, Project Accounting, Invoicing, Auditing, Budgets, Customer Service, Process Improvement
Education
Regis University 2009 — 2013
Bachelor's degree, Accounting and Finance, 3.5
Pikes Peak Community College 1997 — 2000
Associate's degree, Accounting and Computer Science
Special Needs 360 July 2015 - Present
The Resource Exchange, Inc. September 2013 - Present
USAA April 2013 - July 2013
University of Colorado Colorado Springs August 2011 - April 2013
Alpine Autism Center January 2013 - March 2013
Skills
Office Management, Office Administration, Applied Behavior..., Human Resources, Customer Satisfaction, Customer Service, Legal Compliance, Teamwork, Leadership Development, Team Building, Nonprofits, Microsoft Office, Public Speaking, Leadership, Community Outreach, Microsoft Excel, Research, Training
Education
University of Colorado Colorado Springs 2011 — 2012
Bachelor of Arts (BA), Psychology, 3.87 Magna Cum Lade
Pikes Peak Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Peaceful Home January 2015 - Present
Restoring Relationships June 2013 - Present
Sociable Moxie September 2012 - Present
USAA January 2005 - October 2008
Old Navy 2002 - 2005
Camp Nicolet June 1998 - August 2001
Skills
Social Media, Blogging, Entrepreneurship, Facebook, Customer Service, Sales, Public Speaking, Team Building, Marketing, Training, Public Relations, Coaching, Small Business, Management, Social Media Marketing, Strategic Planning, Account Management, Online Marketing, PowerPoint, New Business Development, Customer Satisfaction, Leadership, Process Improvement, Social Networking, Leadership Development, Online Advertising, Lead Generation, Email Marketing, Social Media Consulting, Business Development, Social Media Training, Social Media Management, Twitter, Advertising, Team Leadership, Google+, Pinterest, LinkedIn, Cold Calling
Education
University of Illinois at Urbana-Champaign 2002 — 2005
Bachelor of Arts (B.A.), History
Purdue University 2000 — 2002
USAA January 2014 - Present
Army National Guard February 2008 - February 2014
Purdue University January 2011 - December 2012
Purdue ITaP Informatics May 2011 - August 2011
Skills
Military, Computer Science, Computer Security, Java, C/C++, Humanoid Programming, Linux, Git, Python, Google App Engine, Kinect programming, Android Development, C#
Education
Purdue University 2010 — 2013
Bachelor's degree, Computer Science
Purdue University 2010 — 2013
Certificate/Minor, Entrepreneurship/Entrepreneurial Studies
USAA January 2010 - Present
Securitas Security Services USA, Inc. June 2006 - December 2009
Securitas Security Services USA, Inc. April 2005 - May 2006
US Navy March 1996 - December 1997
Skills
Security, Security Management, Security Operations, Private Investigations, Leadership, CCTV, Access Control, Management, Human Resources, Loss Prevention, Customer Service, Networking, Physical Security, Risk Assessment, Business Continuity, Asset Protection, Security Audits, Vulnerability Assessment, Corporate Security, Crisis Management, Intrusion Detection, Alarm Systems, Security Awareness, Investigation
Education
Pikes Peak Community College 2014 — 2015
Associate of Arts (AA), History
USAA August 2014 - Present
Skills
Banking, Credit, Loans, Commercial Banking, Retail Banking, Mortgage Lending, Credit Analysis, Commercial Lending, Portfolio Management, Risk Management, Credit Risk, Consumer Lending, Small Business Lending, Financial Analysis, Loan Origination
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1986 — 1988
BS, Business Management, Graduated Summa Cum Laude
United States Olympic Committee March 2015 - Present
Navakai, Inc. February 2012 - December 2014
ITT Systems December 2010 - December 2011
USAA May 2010 - December 2010
Hewlett-Packard 2006 - 2010
Colorado Casino Resorts, Inc. January 2002 - August 2007
Minter Holdings, LLC 2006 - 2007
Skills
Active Directory, Servers, Windows Server, Windows 7, DNS, Troubleshooting, DHCP, System Administration, Microsoft Exchange, XP, VMware, VPN, Network Administration, SharePoint, Networking, Windows, Help Desk Support, Laptops, Computer Hardware, Technical Support, BMC Remedy, Routers, Firewalls, Wireless Networking, Switches, Network Security, Cisco Technologies, Network Engineering, Antivirus, TCP/IP, Group Policy, A+ Certified, VMware ESX, Software Installation, Disaster Recovery, Virtualization, Hardware, Windows XP, Information Technology, Software Documentation, Microsoft Office
Education
Pikes Peak Community College 1997 — 2011
Strategic Insurance Agency October 2014 - Present
National American University October 2013 - July 2014
Farmers Insurance June 2013 - September 2013
USAA June 2007 - August 2012
SMW 104 Federal Credit Union September 2002 - June 2007
Skills
Notary Public, Outlook, Data Entry, Microsoft Word, Microsoft Office, Client Intake, PowerPoint, Automobile Liability, Property Liability, Customer Service, Insurance, Telephone Skills, 10 Key, Spreadsheets, Consumer Lending, Homeowners, Liability, Accident, Subrogation, Underwriting, Property & Casualty..., Risk Management
Education
University of Colorado at Colorado Springs 2014 — 2016
Bachelor's degree, Sociology, 3.14
Pikes Peak Community College
Paralegal Certification, Legal Studies
Sierra College
Associate's degree, General Studies
USAA February 2011 - Present
USAA 1992 - 2012
USAA November 1996 - February 2011
Red Lion Hotels June 1991 - October 1992
The Timken Company May 1981 - June 1991
Skills
Senior Insurance..., Customer Service, Insurance, Team Building, Leadership, Process Improvement, Management, Coaching, Call Centers, Property & Casualty..., Underwriting
Education
Regis University 1994 — 1997
Business Management
Pikes Peak Community College 1988 — 1990
Associates of Business Science
USAA 1997 - 2011
Skills
Administrative..., Time Management, Visio, Microsoft Office, Call Center, Adobe Acrobat, SharePoint, Office Administration, Insurance, System Administration, Microsoft Word, Customer Service, Outlook, Access, Microsoft Excel, PowerPoint, SAS programming
Education
Princeton Theological Seminary 1981 — 1983
M.A. Div., Greek and other Classical Languages
TeleCommunication Systems, Inc. November 2014 - Present
Telecommunication Systems February 2010 - October 2014
Y&L Consulting December 2009 - June 2010
USAA April 2006 - December 2009
Tata Consultancy Services September 2004 - December 2009
Skills
Solaris, Java Enterprise Edition, JDBC, Ruby on Rails, Oracle SQL, MySQL, TimesTen, Sun Certified Java..., Oracle, Databases, Software Development, SQL, Mountaineering, PL/SQL, Unix, Cloud Computing, Perl, Java, Requirements Analysis, Agile Methodologies, Amazon Web Services..., Data Architecture, Linux, OpenStack, Red Hat Linux, Software Design, Software Engineering, Software Solution...
Education
Pondicherry University 2000 — 2004
B.Tech, Electronics & Communication Engg
USAA September 2012 - July 2015
Lumen Legal December 2011 - September 2012
New World Ventures,LLC July 2009 - November 2011
George S. May International September 2008 - June 2009
Driversselect July 2006 - December 2007
New World Ventures, LLC June 2001 - July 2006
Jostens March 2000 - May 2001
IBM Global Business Services December 1997 - October 1999
Owens Corning June 1995 - December 1997
Owens Corning January 1993 - June 1995
Skills
Financial Modeling, Business Analysis, Consulting, Business Development, Project Management, Real Estate, Business Strategy, Contract Negotiation, New Business Development, Strategic Planning, Operations Management, Negotiation, Process Improvement, Team Building, Leadership, Entrepreneurship, Change Management, Business Process..., Risk Management, Management Consulting, Strategy, Manufacturing, Six Sigma
Education
Penn State University 1987 — 1989
MBA, Business & IT
Union College 1987 — 1989
BS, Mechanical Engineering
USAA June 2015 - Present
Prairie View A&M University September 2014 - December 2014
USAA May 2014 - August 2014
Campus Entertainment, LLC December 2012 - May 2013
TransCanada May 2012 - August 2012
NASA May 2011 - August 2011
DC Water May 2010 - August 2010
Skills
Leadership, Microsoft Office, Analysis, PowerPoint, Microsoft Excel, Windows, Management, Databases, Public Speaking, Social Media, Event Planning, Research, Visio, C++, Team Leadership, Customer Service, Program Management, Teamwork, Data Analysis, Technical Support, Testing, Java, Project Management, Networking, Human Resources, Social Networking, Outlook, Time Management, Project Planning, Technical Writing, Community Outreach, Training, Customer Relations, MS Project, Problem Solving, Planning, Leadership Development, Business Case..., Communication, Requirements Gathering, Business Applications, Business Process, Mobile Devices, Business Acumen, Easily Adaptable, Agility, Driven By Results, Strategic Planning, Scrum
Education
Prairie View A&M University 2008 — 2015
Bachelor of Science
Stafford High School 2004 — 2008
USAA November 2013 - Present
USAA July 2011 - November 2013
USAA 2010 - July 2011
Hewlett-Packard 2002 - 2009
Qwest Communications 1997 - 2002
Skills
Account Management, Solution Selling, Sales Management, Direct Sales, Sales Process, Customer Service, Strategic Planning, Sales, Team Building, New Business Development, Enterprise Software, Insurance, Marketing, Leadership, Business Alliances, Channel, Business Development, Vendor Management, Managed Services, Salesforce.com, Professional Services, Business Strategy, Call Centers, Product Management, Strategic Partnerships, Networking, Business Process..., Sales Presentations, Team Management, Small Business, Management, SaaS, Program Management, Coaching, Forecasting, Cold Calling, Business Analysis, Leadership Development, Sales Operations, Lead Generation, Competitive Analysis, Selling, Budgets, Product Marketing, Public Speaking, Training, Channel Partners, Project Management, B2B, CRM
Education
The University of Kansas 1988 — 1990
M.A., English
Point Loma Nazarene University 1983 — 1987
B.A., Communications
HCL Technologies May 2010 - Present
Viacom May 2010 - Present
USAA April 2009 - May 2010
Tata Consultancy Services December 2004 - May 2010
Nationwide Insurance May 2008 - March 2009
USAA July 2006 - April 2008
SeE Consulting Pvt Ltd December 2003 - December 2004
Skills
Java Enterprise Edition, Hibernate, Spring, Struts, JBoss Application Server, Sun Certified Java..., JSP, Servlets, Hadoop, Tomcat, Solr, Websphere, Python, Nutch, HBase, Spring Framework, Java, J2EE, WebLogic, Git, Subversion, Web Services
Education
PSG College of Technology 2002 — 2004
MSc, Applied Maths
USAA 2010 - Present
SERPRO 2008 - 2010
SERPRO 2004 - 2007
SERPRO 2001 - 2003
SERPRO 1996 - 2000
Skills
Business Requirements, Data Governance, Data Warehousing, ETL, PL/SQL, Data Modeling, Oracle, DB2, Microstrategy, Requirements Analysis, UML, Data Migration, Systems Analysis
Education
Pontifícia Universidade Católica do Rio de Janeiro 2006 — 2006
Extension Course, Data Mining
Pontifícia Universidade Católica do Rio de Janeiro 1995 — 1997
Post Graduate Course, Client/Server Systems Development
Universidade Federal do Rio de Janeiro 1977 — 1980
Bachelor, Mathematics
Hewlett-Packard February 2015 - Present
Hewlett-Packard March 2014 - July 2014
UT Health Science Center SA (UTHSCSA) February 2013 - July 2013
Harland Clarke November 2011 - April 2012
Dell September 2010 - August 2011
CPS Energy August 2008 - September 2009
USAA March 2006 - August 2008
Eli Lilly and Roche Diagnostics January 2005 - January 2006
Capital One December 2003 - December 2004
Delphi July 2002 - January 2003
Skills
SDLC, Integration, Program Management, PMO, Vendor Management, PMP, Business Intelligence, Project Planning, Management, EPM, MS Project, Business Analysis, Project Management, MS Project Server, Databases, Security, Project Delivery, IT Strategy, Leadership, IT Operations, Resource Management, ITIL, Strategic Planning, Software Development, Change Management, Quality Assurance, SaaS, Requirements Analysis, Business Process..., Business Process, Quality Control, Governance, Project Portfolio..., Data Center, IT Management, Visio, Sla, Requirements Gathering, System Deployment, IT Governance, Fraud Prevention, Program Development, Data Warehouse..., Fraud, Empowerment, System Development..., Microsoft Project, Enterprise Architecture
Education
Purdue University 1981 — 1985
Bachelor of Science (B.S.), Management Information Systems
Purdue University 1981 — 1985
Bachelor's Science, IT - Structured Analysis and Design (MIS)
The UPS Store February 2014 - Present
The UPS Store July 2013 - February 2014
The UPS Store April 2012 - July 2013
USAA March 2010 - December 2011
Life Time Fitness October 2009 - March 2010
The Salvation Army June 2002 - April 2008
Skills
Customer Experience, Customer Service, Customer Retention, Sales Management, Inside Sales, Microsoft Office, PeopleSoft CRM, ADP Payroll, Insurance, Contract Management, Training, Marketing, PeopleSoft, Outlook, Microsoft Excel, PowerPoint, Employee Relations, Access, Interviews, Account Management, Microsoft Word, Time Management, Employee Training, Analysis, Team Building, Operations Management, Process Improvement, Management, Leadership
Education
Point Loma Nazarene University 2015 — 2017
Master of Business Administration (M.B.A.)
University of California, San Diego 2002 — 2006
Bachelor's degree, Philosophy
Fifth Third Bank July 2015 - Present
Fifth Third Bank June 2014 - July 2015
IBM August 2013 - June 2014
USAA March 2008 - July 2013
Citi February 2006 - March 2008
Buxton May 2005 - February 2006
C T Chang and Associates December 1997 - May 2005
Skills
Software, Analytics, Data Analysis, Risk Management, SAS, Banking, Business Intelligence, Financial Risk, Management, Business Strategy, Credit Cards, Strategy, Business Analysis, Credit Risk, Portfolio Management, Analysis, Business Process..., Predictive Modeling, Fraud, Data Mining, Financial Services, Predictive Analytics, SAS programming, Statistical Modeling, Risk Analysis, Segmentation
Education
The University of Texas at Arlington - College of Business 2004 — 2006
MBA, MA, Finance and Real Estate, Economics
The University of Texas at Arlington - College of Business 2002 — 2004
BS, Economics
The University of Texas at Arlington 1997 — 1999
Architecture
Philadelphia University 1996 — 1997
Architecture
University of Notre Dame 1995 — 1996
Architecture
CCS
USAA June 2015 - Present
Armed Forces Bank 2007 - 2008
Jackson Hewit Tax Svc December 2005 - February 2006
Landesbank Hessen Thuringen ("Helaba") January 1994 - February 1998
Education
University of Maryland University College
Bachelor's Degree, Accounting
Pikes Peak Community College 2011 — 2012
Associate's Degree, Accounting
Sparkassenakademie, Frankfurt, Germany 1994 — 1996
Sparkassenfachwirt/Savings Bank Specialist, Banking and Financial Support Services
USAA November 2000 - Present
Bank of America November 1993 - November 2000
Chase Manhattan Corporation April 1988 - November 1993
Citibank September 1986 - April 1988
United Jersey Banks March 1985 - September 1986
Law Offices of Pennington and Thompson May 1983 - March 1985
Education
Pepperdine University School of Law 1980 — 1983
JD, Law
Rutgers University – Camden 1976 — 1980
BA, Political Science
HSBC 2015 - Present
USAA 2009 - 2015
Bank of America 2005 - 2009
Bank of America 2004 - 2005
Bank of America 2003 - 2004
Infosys 1998 - 2001
Tata Steel 1997 - 1998
Skills
Product Development, Portfolio Management, Product Management, Loans, Strategy, Finance, Home Equity, Marketing, Banking, Mortgage Lending, Process Improvement, Strategic Planning, Business Strategy, Market Research, Sales, Management, Marketing Management, Pricing, Marketing Strategy, Risk Management
Education
Penn State University 2002 — 2004
MBA, Corporate Finance, Marketing
IIT (BHU) 1993 — 1997
B. Tech., Mechanical Engineering
J.P. Morgan May 2009 - Present
J.P. Morgan May 2007 - March 2009
USAA January 2006 - May 2007
American Family Insurance September 2004 - December 2005
CSAA Insurance Group June 2003 - August 2004
Education
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2012
Masters of Business Administration, Strategy & Management
Punjab Technical University
Bachelor of Engineering (B.E.), Computer Science & Engineering
Aptos Retail June 2015 - Present
Epicor Software November 2014 - May 2015
QuantiSense, Inc. July 2007 - October 2014
DR Consulting June 2005 - April 2008
Ahold Information Services June 2002 - July 2007
USAA October 1998 - August 2001
Raytheon E-Systems April 1993 - October 1998
General Services Commission November 1990 - April 1993
Skills
Microstrategy, Data Warehousing, Business Intelligence, Oracle, SQL, Databases, Informatica, Unix, XML
Education
Purdue University 1986 — 1988
AA
Rosemead High School 1974 — 1978
Travelers June 2015 - Present
USAA July 2008 - May 2015
Skills
Property & Casualty..., Strategic Planning, Claims Management, Process Improvement, Employee Training, Project Management, Banking, Public Relations, Corporate Branding, Change Management, Career Development, Mentoring, Coaching, Leadership
Education
Pepperdine University 1993 — 1997
Keane December 2009 - Present
Keane March 2008 - Present
Fidelity Investments 2014 - 2014
Consulting - Staples 2011 - 2014
Staples 2011 - 2014
Keane April 2007 - March 2008
USAA July 2006 - April 2007
CVS Caremark Corporation March 2006 - July 2006
Sapient 2004 - 2005
Infosys 2002 - 2003
Skills
Program Management, Requirements Gathering, Business Process, Databases, Data Warehousing, Agile Methodologies, Business Intelligence, Testing
Education
Punjab Technical University 1997 — 2001
B.Tech, Electronics & Communications
USAA October 2006 - Present
Skills
User Experience, User Interface Design, Interaction Design, Web Design, Creative Direction, User Interface, Graphic Design, User-centered Design, Usability, Experience Design, Information Architecture, CSS, HTML 5, HTML, User Experience Design, XHTML, Wireframes, Wire Framing
Education
Portland Community College 1994 — 1996
Cardtronics February 2010 - Present
USAA January 2009 - Present
Bank of America June 1973 - April 2008
Bank of America 1973 - 2008
Education
University of Virginia - Darden Graduate School of Business Administration 1971 — 1973
MBA
Presbyterian College 1967 — 1971
BA, Economics
Wells Fargo November 2012 - Present
US Navy Reserve March 2009 - Present
USAA June 2010 - November 2012
United General Mortgage Company September 2006 - January 2007
Interbay November 2004 - May 2006
MCS Mortgage Bankers June 2001 - November 2004
Skills
Business Development, Investments, Portfolio Management, Strategic Financial..., Mortgage Lending, Management, Financial Services, Sales, Finance, Valuation, Leadership, FINRA, Strategic Planning, Strategy, Public Speaking, Negotiation, Cross-functional Team..., Project Management, Marketing, Licensing, Team Leadership, Customer Service, Analysis, Risk Management, Consumer Lending, Wealth Management, High Net Worth...
Education
Saint Leo University 2011 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2009
Business/Management
Philadelphia University 1991 — 1995
USAA April 2010 - Present
DeCarlo's Painting 1992 - 2006
United States Air Force 1986 - 1988
Peterson January 1984 - January 1985
Education
Regis University 2008 — 2009
Bachelor of Science, Business Administration
Pikes Peak Community College 2006 — 2008
Associate of Arts, Business
AAA January 2010 - Present
USAA 1998 - 2006
Nationwide Insurance 1996 - 1998
Education
Prairie View A&M University 1987 — 1991
BA, Communications and Marketing
Cecil O. Shepard
Capital Group /American Funds March 2014 - Present
USAA January 2013 - October 2013
Wells Fargo Home Mortgage December 2012 - January 2013
Mindtree Ltd. May 2011 - July 2012
MindTree Ltd. February 2010 - May 2011
MindTree January 2009 - March 2010
Mindtree Ltd. July 2007 - December 2008
Skills
Data Warehousing, ETL, PL/SQL, Microsoft SQL Server, Dashboard, Business Intelligence..., Business Objects Data..., SQL, Web Services, Web Intelligence, ERP, Requirements Analysis, Business Objects, Databases, Unix, Software Project..., SDLC, Requirements Gathering, DB2
Education
PSG College of Technology 2003 — 2007
B.E, Computer Science
SVHV 1991 — 2003
HSC, Computer Science
USAA October 2009 - Present
Orusion Technologies 2009 - 2009
Citi October 2007 - December 2008
USAA June 2003 - October 2007
Skills
Java Enterprise Edition, Servlets, Hibernate, EJB, JSP, XML, Web Services, Java, DB2, JavaScript, WebSphere Application..., Sun Certified Java..., Unix, Microsoft SQL Server, Web Development, WebSphere MQ, Websphere, SOA, Agile Methodologies, SDLC, Eclipse, Core Java, Software Project..., SQL, Requirements Analysis, Oracle, Software Development, AJAX, REST, Enterprise Architecture, Rational Software..., Requirements Gathering, Solution Architecture, WSAD, Project Management, Project Delivery, JDBC
Education
PSG College of Technology 2001 — 2003
Msc, Computer Technology
PSG College of Technology 1998 — 2001
Bsc, Computer Technology
USAA 2012 - 2014
Pfizer November 2003 - November 2010
Pfizer, Formerly Pharmacia/Upjohn & GD Searle 2000 - 2003
MORRISON-KNUDSEN at G.D.SEARLE 1997 - 1999
O'NEIL DESIGNERS, INCORPORATED 1993 - 1997
Skills
Strategic Thinking, Strategic Planning, Analytical Skills, Project Management, Facilities Management, Time Management, Space planning, Contract Management, Leadership, Project Planning, Process Scheduler, Budgets, Change Management
Education
Purdue University
BACHELOR OF SCIENCE., Interior Design
Blue Cross Blue Shield of Arizona August 2013 - Present
TriWest Healthcare Alliance November 2006 - March 2013
USAA 2001 - 2006
Axient Communications August 2000 - January 2001
Wells Fargo May 1994 - August 2000
Skills
Extensive experience as..., •Power User of..., •Event Planning;..., •Dedicated and..., •Exceptional customer..., Analysis, Project Management, Visio, Healthcare, HIPAA, Process Improvement, PeopleSoft, Program Management
Education
Alhambra High School, Phx AZ 1981 — 1982
Phoenix College
USAA April 2009 - Present
Arion Care Solutions October 2007 - May 2009
Naartjie Kids Clothing August 2005 - April 2008
Pottery Barn September 2002 - February 2003
Barry & Moore, LLC August 1999 - August 2000
IBM 1996 - 1999
Sears Holdings Corporation 1994 - 1996
Skills
Sales, Coaching, Customer Service, Insurance, Customer Satisfaction, Microsoft Office, Call Centers, Customer Experience, Teamwork, Problem Solving, P&C License, P&C Insurance, Depository Services, Merchandising, Call Center, Homeowners, Customer Retention, Licensed Property, Servant Leadership, Leadership, Change Management, Management, Process Improvement, Risk Management, Sales Presentations, Strategic Planning, Team Building, Training
Education
Northern Arizona University 2012 — 2014
Bachelor of Applied Science (BASc), Liberal Arts and Sciences, General Studies and Humanities
Paradise Valley Community College 2011 — 2012
Associate of Arts (AA), Communication, General
Phoenix College 1996 — 1999
Associate of Arts (A.A.), General Studies
Numotion Mobility June 2009 - June 2014
Master Drive of Colorado June 2009 - May 2014
USAA November 2001 - April 2009
Skills
Insurance, Call Centers, Health Insurance, Customer Service, Team Building, Medicare, Process Improvement, Training, Sales, Leadership, Healthcare, Coaching, Customer Satisfaction
Education
Nazarene Theological Seminary 1980 — 1983
MDiv, Pastoral Ministry
Point Loma Nazarene University 1973 — 1978
BA, Pastoral Ministry, Youth Ministry
geoLASHES & BROW Bar April 2014 - Present
Sol Breeze Spa August 2013 - Present
Colorado Lash Company February 2014 - December 2014
USAA August 2012 - August 2013
Charlie Brown's Goodtime Travel May 2002 - June 2009
American Family Insurance 1997 - 2002
Education
Salon Professional Academy 2013 — 2013
Certification, Aesthetician/Esthetician and Skin Care Specialist
University of Colorado Colorado Springs 2010 — 2012
Bachelor's degree, History
Pikes Peak Community College 2007 — 2010
Associate's degree, History
CIGNA Healthcare August 2008 - Present
USAA March 2003 - July 2008
Education
Pondicherry University 1996 — 2000
B.Tech, Engineering
USAA March 2015 - Present
USAA November 2009 - March 2015
JPMorgan Chase April 2008 - November 2009
AXA Advisors May 2007 - February 2008
Skills
Series 7, Series 65, Series 63, Retirement Planning, Series 6, IRAs, College Savings Plans, Wealth Management, Mutual Funds, Fixed Annuities, Roth IRA, Investment Advisory, Investment Strategies, Asset Allocation, Financial Services
Education
Texas A&M University-Corpus Christi 2013 — 2016
Master of Business Administration (M.B.A.)
Prairie View A&M University 2003 — 2007
BBA, Finance
D'Hanis High School
USAA November 2012 - Present
Yash & Lujan Consulting Inc December 2009 - October 2012
Tata Consultancy Services 2003 - December 2009
Skills
Java, J2EE, BRMS, ILOG, DB2, SOA, XML, Websphere, Software Project..., Servlets, Struts, JSP, SQL, EJB, Requirements Analysis, Spring, JavaScript, Web Services, Software Development, Visio, Hibernate, UML, SQL Server, Databases, Agile, JMS, JBoss, JDBC, Eclipse, Tomcat, Application Development, Solution Architecture, HTML, Business Analysis, Business Intelligence, WebSphere Application..., SDLC, Software Engineering, Java Enterprise Edition, Agile Methodologies, JBoss Application Server, Weblogic, Oracle, J2EE Application..., PL/SQL
Education
PSG College of Technology 1998 — 2003
BE, Mechanical
National Insurance Crime Bureau March 2015 - Present
The Robison Group October 2011 - March 2015
Self Employed June 2010 - March 2015
AATIA 1996 - 2013
USAA June 2003 - May 2010
AIG Specialty Auto November 2000 - November 2002
Nationwide Insurance April 1994 - November 2000
El Paso County Sheriffs Dept. 1975 - 1982
El Paso County Sheriffs Dept. 1975 - 1982
Skills
Insurance Fraud, Claim Investigation, Interrogation, Private Investigations, Fraud, Fraud Detection, Liability, Fraud Claims, Insurance, Property & Casualty..., Subrogation, Claims Management, Enforcement, Legal Liability, Evidence, Claim, Investigation, Claims Investigations, Risk Assessment, Interviews, Casualty, Accident, Human Resources, Criminal Investigations, Surveillance, Public Speaking
Education
National Fire Academy 1985 — 1985
Fire/Arson Mitigation
Pikes Peak Community College 1982 — 1984
AAS, Criminal Justice Management
USAA June 2010 - Present
JPMorgan Chase / Washington Mutual January 2009 - December 2009
JPMorgan Chase / Washington Mutual September 2004 - December 2008
JPMorgan Chase / Washington Mutual June 2001 - March 2002
JPMorgan Chase / Washington Mutual May 2000 - May 2001
JPMorgan Chase / Washington Mutual August 1995 - April 2000
Education
1
Pensacola Junior College
Associate of Arts, and Sciences; Computer Science
USAA May 2010 - Present
Kettler, Inc. July 2008 - January 2010
Northrop Grumman Information Systems June 2005 - December 2007
The Home Depot June 2002 - June 2005
Corrigan Air & Sea Cargo Systems August 2000 - March 2002
Skills
Visual Merchandising, Merchandising, Loss Prevention, Cashiering, Retail, Store Operations, Big Box, Planograms, Retail Sales, CPFR, Shrinkage, Assortment, Inventory Management, Cash Register, Merchandise Planning, Merchandise, Associate Development, Wal-Mart, Customer Service, Conflict Resolution, Relationship Management, Collaborative Problem..., Distribution Center..., Pricing
Education
Pikes Peak Community College 2010 — 2014
Computer Information Systems
Strayer University (VA) 2005 — 2007
Information Technology
St. Mary's Law Journal Vol. 47 August 2015 - Present
St. Mary's University August 2013 - Present
Texas Fourth Court of Appeals July 2015 - August 2015
USAA June 2015 - July 2015
St. Mary's Law Journal, Vol. 46 August 2014 - May 2015
Equal Justice Center May 2014 - July 2014
Texas Organ Sharing Alliance September 2011 - August 2013
Servant Partners July 2008 - August 2011
Alamo Travel Group January 2009 - August 2009
InterVarsity Christian Fellowship/USA 2002 - 2006
Skills
Fluent in Spanish, Proficient in Microsoft..., Excellent verbal and..., Spanish, Microsoft Excel, Leadership, Community Organizing, Community Outreach, Fundraising, Nonprofits, Volunteer Management, Pastoral Care, Public Speaking, Theology, Event Planning, Microsoft Office, Research, Editing, Teaching, Leadership Development, PowerPoint, Social Media, Program Development, Community Development, Youth Development
Education
St. Mary's University School of Law 2013 — 2016
Doctor of Law (JD)
Pomona College 2002 — 2006
Public Policy Analysis, Sociology
USAA November 2012 - Present
USAA November 2010 - November 2012
Cognizant Technology Solutions September 2006 - November 2010
Aetna 2008 - 2009
USAA 2001 - 2006
Tata Consultancy Services 2000 - 2006
Education
The University of Texas at San Antonio 2012 — 2014
Master of Business Administration (MBA), Finance, General
PSG College of Technology 1998 — 2000
M.E., Applied Electronics
Sourashtra Boys Higher Secondary School
US Government October 2002 - Present
USAA January 1985 - March 2002
Education
Penn State University
Counseling
HP Enterprise Services December 2002 - Present
Ahold Information Services December 1997 - December 2002
Michelin Tire Corporation June 1989 - December 1997
JP Stevens Textile Corporation June 1985 - June 1989
Riegel Texile Corpoation June 1985 - June 1987
JP Stevens Textile Corpation June 1980 - June 1985
Martin Marietta Data Systems June 1979 - June 1980
USAA June 1974 - June 1979
USAMSSA The Pentagon US Army June 1972 - June 1974
Skills
DB2, IMS DB/DC, Syncsort, CICS, COBOL, Databases, Mainframe, Active Directory, Enterprise Architecture, AIX, Disaster Recovery, Operating Systems, IT Service Management, Unix
Education
University of Texas San Antonio 1979 — 1980
Master Business Administration
Piedmont College 1970 — 1972
BS Mathematics and Business Adminstration
Clemson University 1967 — 1970
Mechanical Engineering
USAA June 2015 - Present
Pathology Associates Medical Laboratories (PAML) April 2012 - June 2015
Centura Health August 2011 - April 2012
Angels' Nest, Inc. June 1997 - December 2011
Skills
Team Building, Customer Service, Leadership, Healthcare, Public Speaking, Strategic Planning, Event Planning, HIPAA, Program Development, Hospitals, Marketing Strategy, Program Management, Healthcare Management, Leadership Development, Critical Thinking, Microsoft Office, Training, Process Improvement, Nonprofits
Education
Intellitec Medical Institute 2009 — 2011
AAS, Medical Laboratory Technician, 3.85
Pikes Peak Community College 1998 — 2000
AAS, Early Childhood Education
University of Northern Colorado 1989 — 1991
USAA 2014 - Present
USAA 2006 - 2014
Skills
Microsoft Excel, Insurance, Underwriting, Life Insurance, Property & Casualty..., Risk Management
Education
The University of Texas at San Antonio
Bachelor's Degree, Mathematics
Princeton University
HD Supply March 2012 - August 2013
HD Supply May 2011 - March 2012
HD Supply June 2009 - May 2011
USAA January 2004 - February 2009
Skills
Process Improvement, Access, Team Leadership, PeopleSoft, Software Documentation, Business Analysis, Customer Satisfaction, Customer Service, Team Building, Inventory Management, Troubleshooting, Project Management, SAP, Leadership, Requirements Analysis, Database Administration, System Administration, Vendor Management
Education
Walden University 2012 — 2015
Doctor of Education (Ed.D.), College Teaching and learning
Walden University 2010 — 2012
Masters of Science, Information Systems Management
Prairie View A&M University 1997 — 2003
Bachelors of Science, Computer Science
USAA September 2008 - January 2013
Education
Purdue University
USAA October 2014 - Present
Robert Half April 2014 - August 2014
Larry H. Miller Dealerships December 2013 - March 2014
AT&T April 2007 - November 2013
Pikes Peak Acura November 2006 - April 2007
Village Inn August 2004 - November 2006
Skills
Customer Retention, Recruiting, Sales Management, Social Networking, B2B, Sales, Account Management, Customer Satisfaction, Marketing Strategy, Telecommunications, E-commerce, Customer Experience, Solution Selling, Visual Merchandising, Product Marketing, Team Leadership, Competitive Analysis, Business Development, Product Management, Market Planning, Trade Shows, Email Marketing, Advertising, Social Media Marketing, Marketing Communications, Management Consulting, Mobile Devices, Customer Service, Customer Engagement
Education
Pikes Peak Community College 2011 — 2013
Associates Degree, Multimedia Graphic
The Classical Academy 2000 — 2004
Pikes Peak Community College, Multimedia Graphic Design
USAA May 2013 - Present
TEKsystems May 2012 - May 2013
State of Nevada September 2005 - May 2012
Community One Federal Credit Union April 2002 - September 2005
DPN Incorporated August 1998 - May 2001
First USA Bank July 1996 - July 1998
Skills
Linux, Computer Hardware, Troubleshooting, Microsoft Software, Red Hat Linux, RHCT, SSL VPN, Websense, Backup Solutions, AIX, Cisco devices
Education
Texas State University-San Marcos 1993 — 1996
Bachelor of Science, Mathematics
Penn State University 1988 — 1990
Texas A&M University
Glendale Police Department February 2008 - Present
City of Glendale Police Department February 2008 - Present
USAA January 1987 - February 2007
Colorado Springs Police Department March 1973 - January 1982
Skills
Criminal Justice, Homeland Security, Security Operations, Private Investigations, Police, Security, Enforcement, Fraud, Firearms, Physical Security, Investigation, Criminal Investigations, Patrol, Public Safety, Surveillance, Interrogation, Risk Assessment, Counterterrorism, Protection, Emergency Management, Crime Prevention, Internal Investigations
Education
Pikes Peak Community College
Associate's degree, Police Science
University of Southern Colorado
Bachelor's degree, Sociology/Criminal Justice
USAA October 2015 - Present
USAA November 2013 - September 2015
T. Rowe Price March 2013 - November 2013
T. Rowe Price March 2011 - March 2013
T. Rowe Price November 2009 - June 2011
T. Rowe Price September 2008 - November 2009
Skills
Mutual Funds, Series 7, Series 63, Investments, Fixed Income, Series 6, Asset Allocation, Asset Management, Equities, Securities, Portfolio Management, Retirement Planning, Uniform Combined State..., Retirement, Wealth Management, Alternative Investments, FINRA, IRAs
Education
Pikes Peak Community College 2007 — 2012
Associate of Arts, Business Administration, Management and Operations
Labatt Food Service July 2013 - Present
USAA November 2012 - July 2013
Children's Association for Maximum Potential (CAMP) 2012 - 2012
Children's Association for Maximum Potential (CAMP) May 2008 - August 2011
Skills
Java, GNU C, x86 Assembly, Eclipse, MySQL, CVS
Education
Princeton University 2007 — 2012
Bachelor of Science, Engineering, Computer Science
USAA April 2009 - Present
Education
William J. Palmer 1991 — 1993
Diploma, General
Pikes Peak Community College
In Process, Computer Systems Networking and Telecommunications
USAA April 2015 - June 2015
Intralot April 2013 - August 2013
Fulcrum Analytics June 2005 - December 2010
Fulcrum Analytics September 2002 - June 2005
Fulcrum Analytics May 2000 - September 2002
Carimar September 1998 - December 2000
Stahl Optical Systems May 1997 - September 1998
USMCR December 1985 - December 1993
Skills
ETL, Data Analysis, Mentoring, Software Documentation, Databases, Troubleshooting, Linux, Technical Support, Servers, Analysis, SQL, Microsoft SQL Server, Access, SAS, Oracle
Education
Western Connecticut State University 1993 — 1997
Master of Arts (MA), Mathematics
SUNY Purchase 1991 — 1993
Bachelor of Science (BS), Mathematics and Physics
USAA May 2009 - Present
USAA September 1999 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Leadership, Management, Analysis, Claim, Customer Service, General Insurance, Insurance, Property, Risk Management, Underwriting
Education
University of Phoenix 2001 — 2003
Master of Business Administration (MBA)
Portland State University
Bachelor of Science (BS), Administration of Justice
USAA December 2012 - Present
Vanguard September 2011 - December 2012
Skills
P&C License, P&C Insurance, Underwriting, Insurance Adjusting, Customer Service, Claim
Education
Regis University 1999 — 2001
Bachelor of Science (BS), Accounting and Business/Management
Pueblo Community College 1997 — 1999
Associate of Arts (AA), Accounting
Self-employed October 2012 - Present
US-Reports, Inc. 2012 - Present
USAA January 1993 - October 2012
Skills
Property & Casualty..., Auditing, Underwriting, Team Leadership
Education
Regis University 1983 — 1989
Bachelor's degree, Business Administration and Management, General
Pikes Peak Community College
Associate of Science (AS), Computer Information Systems
USAA August 2014 - Present
Alorica February 2012 - August 2014
Alorica September 2011 - January 2012
Alpha Beta Computer Solutions January 2009 - September 2011
Skills
Training, Instructional Design, Instructional Technology, Instructor-led Training, Technical Support, Customer Service, Android Development, Microsoft Office, Linux, Mac OS, Hardware, Call Centers, Management, Team Building, Wireless Networking, Troubleshooting, Computer Hardware
Education
Pikes Peak Community College 2008 — 2013
Associate's degree, Computer Networking Technology
USAA Claims ExaminerGEICOAugust 2002 - September 2008
Skills
Insurance, Risk Management, Banking
Education
Lake Gibson High School 1989 — 1992
Polk State College
EVHC December 2008 - Present
USAA September 1991 - April 2004
Education
Pikes Peak Community College 1987 — 1989
Associate's degree, Business/Office Automation/Technology/Data Entry