XO Communications
Industry: Company
DescriptionXO Communications network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper (EoC). In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies. Parent organization: Verizon Communications Headquarters: Herndon, Virginia, United States CEO: Christopher K. (Chris) Ancell (2 Dec 2013–) Founder: Craig McCaw Founded: 4 July 1996 Subsidiaries: XO Communications Services Inc, Concentric Cloud Solutions, LLC, XO Interactive Inc
XO Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at XO Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
XO Communications Salaries. You can even request information on how much does XO Communications pay if you want to. Learn about salaries, pros and cons of working for XO Communications directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,548 XO Communications employees in database. Find out everything there's to know about XO Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
XO Communications Employees
Icahn Enterprises November 2010 - Present
Acf Industries July 2015 - Present
Ferrous Resources Limited June 2015 - Present
Herbalife April 2014 - Present
Cadus Corporation March 2014 - Present
Cadus Corporation February 2014 - Present
Federal-Mogul Corporation October 2012 - Present
PSC Metals May 2012 - Present
XO Communications September 2011 - Present
Tropicana Entertainment Inc. March 2010 - Present
Skills
Private Equity, Contract Negotiation, Mergers & Acquisitions, Strategic Sourcing, Management, Outsourcing, Procurement, Executive Management, Management Consulting, Negotiation, Change Management, Start-ups, Strategic Partnerships, Strategic Planning, Sourcing, Business Strategy, Business Transformation, ERP, Corporate Governance, SAP, Business Planning, Restructuring, International Business, Operations Management, Process Improvement, SG&A, Cross-functional Team..., Acquisition Integration, Strategy, Business Process..., Due Diligence, Business Development, P&L Management, Turn Around Management, Cost Reduction, Operations, Real Estate, Portfolio Management
Education
Columbia University - Columbia Business School 2000 — 2003
Certificate in Executive Development
Massachusetts Institute of Technology - Sloan School of Management 2001 — 2001
post graduate continuing studies
New York University - Leonard N. Stern School of Business 2000 — 2000
post-graduate continuing studies
Georgetown University 1993 — 1997
Bachelor of Science (BS) and Bachelor of Arts (BA)
Ransom Everglades 1988 — 1993
High School
National Gallery of Art February 2015 - Present
Awful Chicken March 2007 - Present
XO Communications October 2005 - October 2011
lec/data October 2001 - October 2005
NET 2000 February 2001 - October 2001
Skills
Problem Solving, Personal Development, Cabling, Telecommunications, T1, Fiber Optics, Team Leadership, WAN, Wireless, Team Building, Public Speaking, Social Media, Customer Service, Program Management, DS3, Data Center, Social Networking, Networking, Wireless Networking, IP, SharePoint, Leadership, Training, Cisco Technologies, ISDN, Troubleshooting, VoIP, LAN-WAN, Optical Fiber, Management, Event Planning
Education
Community College of the Air Force 1994 — 1997
telecommunications
Vonage Business February 2015 - Present
Corporate Technologies Group November 2010 - January 2015
J. Walter Reynolds Photography January 2009 - December 2014
XO Communications April 2009 - June 2010
AT&T April 2008 - February 2009
Various Organizations including OfficeMax, Inc. and Toshiba 1997 - 2008
Skills
Hosted VoIP, High Speed Internet, Long Distance, Telecommunications..., Audio Conferencing, Collocation, IP Transit, Bandwidth, IP VPN, Voice Services, Data Services, Enterprise..., Complex Solutions, Integrated Solutions, Managed Hosting, Managed Security..., New Business Development, Customer Relations, Unified Communications, Telecommunications, SIP Trunking, VoIP, Solution Selling, MPLS, Telephony, Cloud Computing, Data Center, Professional Services, Private Clouds, ITaaS, Cloud Storage, IP, Direct Sales, WAN, SIP, Co-location, Managed Services, Leadership, Broadband Access, Management, Strategy, Strategic Thinking, Networking, Network Performance, Service Quality, Service Measurement, Service Availability, Continuity Management, DR/BC, Recovery Strategies
Education
Cuyahoga Community College 1997 — 1998
Business Administration and Management, General
North Royalton High School 1993 — 1997
XO Communications September 2015 - Present
Skills
Onboarding, Applicant Tracking..., Talent Acquisition, Performance Management, Human Resources, Employee Benefits, PeopleSoft, Team Building, Employee Relations, Recruiting, Professional..., Temporary Placement, Executive Search, Interviews, College Recruiting, Benefits Negotiation, Job Descriptions, Sourcing, Personnel Management, Staffing Services, Training, Job Evaluation, Internet Recruiting, Compensation & Benefit, Technical Recruiting, Employer Branding, HR Policies
Education
University of Denver 2014 — 2016
Master's Degree
Cornell University 2009 — 2009
University of Colorado Boulder 2004 — 2009
Bachelor of Arts
University of Colorado Boulder - Leeds School of Business 2009 — 2009
Business Certificate Program
XO Communications January 2011 - Present
Qwest 1998 - 2010
Qwest Communications 1998 - 2010
MCI Telecommunications October 1996 - October 1998
MCI Telecommunications 1987 - 1996
Skills
Cloud Computing, Solution Selling, Business Development, Salesforce.com, Strategic Partnerships, New Business Development, Telecommunications, Selling, Sales Operations, CRM, VoIP, Co-location, Direct Sales, Strategy, Networking, Enterprise Software, Account Management, Sales Management, Sales, MPLS, Management
Education
Troy University 1981 — 1985
B.S., Business Management
Community College of the US Air Force 1983 — 1985
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Rackspace, the #1 managed cloud company 2015 - Present
XO Communications March 2010 - August 2014
Cisco Systems Inc. September 2009 - March 2010
Level 3 Communications June 2007 - December 2008
Level 3 Communications December 2003 - June 2007
Level 3 Communications June 2002 - November 2003
Level 3 Communications July 2001 - June 2002
Level 3 Communications June 2000 - June 2001
Skills
MPLS, Managed Services, Telecommunications, Unified Communications, IP, Telephony, VoIP, Co-location, Ethernet, Data Center, Start-ups, Outsourcing, DWDM, Management, Solution Selling, Service Delivery, Wireless, Sales Operations, SIP Trunking, WAN, Customer Retention, Product Management, Cisco Technologies, SIP, Process Improvement, Leadership, Call Centers, Network Design, Cloud Computing, Customer Satisfaction
Education
Concordia University Texas
Cox Business November 2013 - Present
Windstream Communications September 2009 - November 2013
XO Communications February 1999 - September 2009
American Funds Service Company (Capital Group) 1990 - 1995
Skills
Service Delivery, Telecommunications, Ethernet, Troubleshooting, Provisioning, Circuit Design, Toll Free, Local Number Portability, Team Leadership, T1, DS3, Project Coordination, POTS, Escalations Management, Escalation Resolution, Directory Services, E-911, Employee Training, CLEC, ILEC, Auto Attendant
Education
Cypress College
Associate's degree
XO Communications January 2014 - Present
Telecommunication - Voice, Data and Cloud Specialist February 2013 - January 2014
Windstream Communications June 2000 - January 2013
Windstream Communications May 1997 - May 2000
Lot 111 Film and Audio Post Production January 1997 - April 1997
Professional Salon System July 1993 - August 1996
Professional Salon Systems October 1990 - July 1993
Professional Salon Systems July 1989 - October 1990
Skills
Ethernet, Telecommunications, MPLS, Co-location, Wireless, Cisco Technologies, WAN, IP, Data Center, T1, Telephony, Unified Communications, VoIP, Hosted Services, Avaya, Solution Selling, Cloud Computing, Managed Services, SIP, Call Centers, Disaster Recovery, Secure Fixed Wireless..., Adtran, vBlock, Cloud Storage, Avid Professional Video..., Nortel DMS, Siemens Class 4 Switch..., Fujikura Fusion Splicer..., Cisco Firewall Security, IDPs, Fiber Optic Technology, ROI Optimization, Business Continuity..., Cloud Based Services:..., Internet Services, Strategic Partnerships, PRI, Enterprise Software, Networking, Integration
Education
Conservatory of Recording Arts and Sciences 1996 — 1997
Voice-Data-Post Production-Film Score-Studio Session-Entertainment Businesss
Scottsdale Fiber Optic Training and Certification 1995 — 1995
Certification, Fiber Optic - Install, Repair and Optical Deployment, Metro and Long-haul Routes
Telecommunications June 2009 - Present
TDS Telecommunications Corp. October 2009 - February 2012
XO Communications December 2008 - October 2009
Maximus Marketing July 2007 - November 2008
Dell February 2003 - April 2006
Target October 1999 - November 2001
Skills
VoIP, Direct Sales, Managed Services, Solution Selling, Salesforce.com, Telecommunications, Co-location, Account Management, Cloud Computing, Sales Management, Unified Communications, MPLS, SIP, SIP Trunking, SaaS, Business Intelligence, Wireless, Channel, Data Center, Leadership, Telephony, Ethernet, Networking, New Business Development, Sales Operations, WAN, 3CX, Vendor Management, Broadband, Security, Cisco Technologies, Network Design, Virtualization, T1, Call Centers, Cold Calling, Sales Process, Information Technology, Internet Services, Metro Ethernet, Customer Retention, Optical Fiber, Hosted Services, Strategic Partnerships, Selling, Professional Services, IP, Mobile Devices, CRM, Go-to-market Strategy
Education
Middle Tennessee State University 2000 — 2003
Marketing
Missouri Western State University 1998 — 1999
marketing
Columbia College Chicago 1997 — 1998
Marketing
Evanston Township Highschool 1993 — 1997
XO Communications January 2000 - Present
XO Communications January 1999 - January 2000
UNDERGROUND RAILROAD January 1997 - January 1999
Underground Railroad 1997 - 1999
Electronic Data Systems January 1997 - January 1998
Michigan State University January 1994 - January 1997
Dow Corning Medical Products Plant January 1992 - January 1993
Skills
Business Process..., Customer Service, Customer Satisfaction..., Customer Retention, Reports Analysis, Statistical Reporting, Technical Project..., Project Management, Service Quality, Training, Product Development, Leadership Development, Organizational..., Internal Communications, Internal & External..., Business Relationship..., Business Process..., LAN-WAN, MPLS, Telephony, IP
Education
Davenport University 2004 — 2008
Master of Arts (M.A.), Business Administration and Management, General
Michigan State University 1993 — 1997
Bachelor of Arts (B.A.), Psychology
Cogent Communications March 2015 - Present
Zayo Group December 2012 - February 2015
tw telecom, inc. May 2011 - December 2012
XO Communications December 2005 - February 2011
Sprint December 2002 - December 2005
WorldCom/MCI February 2000 - December 2002
Teksystems - Maxim Group 1997 - 2000
Skills
Enterprise Account..., Data Center, Cloud Computing, Leadership, Disaster Recovery, Co-location, Metro Ethernet, Fortune 100, Wireless, PRI, Fiber Optics, IaaS, Customer Satisfaction, Account Management, Customer Retention, Salesforce.com, DWDM, Networking, Wavelength, Optical Fiber, Sales Process, Enterprise Software, Strategy, Private Line, Sales, Managed Services, Internet Services, Dark Fiber, IP VPN, TDM, Troubleshooting, WAN, Bandwidth Optimization, Telecommunications, VoIP, MPLS, Solution Selling, Ethernet, IP, VLAN, CRM Databases
Education
Cornell University 2013 — 2015
Business Strategy: Achieving Competitive Advantage Certificate, Samuel Curtis Johnson Graduate School of Management
University of Colorado at Denver 2009 — 2011
Certificate in Professional Writing, College of Liberal Arts and Sciences
Kelly Services December 2013 - Present
Willliam Beaumont Hospital September 2013 - February 2014
Kelly Services July 2013 - December 2013
Michigan OMS March 2013 - July 2013
Dr. Keith & Dr. Rita Messing Family Eye Care February 2012 - February 2013
XO Communications November 2007 - November 2011
XO Communications November 2001 - November 2007
Skills
Account Management, Telecommunications, Strategic Planning, VoIP, MPLS, Microsoft Office, Call Center, Siebel, Customer Satisfaction, Program Management, Outlook, Call Centers, Troubleshooting, Project Management, Customer Service, Business Analysis, Management, Change Management, Analysis, Training, Leadership, Teamwork, Team Leadership, Networking, Sales, Sales Operations, Time Management, Customer Experience, CRM, Salesforce.com, Vendor Management, Recruiting
Education
Universidad de Granada 2010 — 2010
Spanish Language and Literature
Davenport University-Eastern Region
Bachelors of Businss Administration, Management
Regents College; London, England 2009 — 2009
Leadership
N/A October 1998 - Present
PepsiCo Business Information Solutions June 2010 - April 2011
XO Communications November 2008 - May 2010
BravoTECH November 2008 - May 2010
PepsiCo Business Solutions Group (PBSG)/Frito Lay June 2007 - October 2008
PepsiCo June 2007 - October 2008
Techsys Business Solutions 2007 - 2008
PepsiCo Business Solutions Group 2007 - 2008
AmeriPath 2006 - 2007
Interstate Batteries March 2006 - June 2006
Skills
Data Warehousing, Informatica, PL/SQL, Teradata, Ksh, Oracle SQL, Oracle PL/SQL..., Oracle, ETL, PostgreSQL, Web Applications, Enterprise Architecture, SDLC, Databases, Integration, SQL, Data Modeling, Netezza, Dashboard, Business Intelligence
Education
Southern Methodist University 2001 — 2001
Certificate, Information Technology
Dallas Baptist University 1997 — 1998
Business Administration
University of North Texas 1990 — 1993
BCIS
McKinney High School 1984 — 1988
Barracuda Networks December 2007 - Present
Rush Order December 2006 - December 2007
XO Communications October 1998 - February 2004
Skills
Critical Analysis, Project Execution, Customer Retention, SLA, Cross-functional Team..., Crisis Communications, System Improvement, Process Development, ROI Accountability, Account Management, Customer Relations, Competitive Analysis, Team Building, Problem Solving, Telecommunications, Mentoring, Project Management, Networking, Firewalls, Customer Service, SaaS, Cloud Computing, Salesforce.com, Security, Management
Education
De Anza College
GTT August 2015 - Present
EarthLink Business August 2012 - August 2015
Windstream Communications March 2012 - August 2012
XO Communications October 2006 - November 2011
Netlogic 2005 - 2005
Nuvox 2002 - 2005
McLeodUSA 2004 - 2004
Nextel 1992 - 1994
Motorola Mobile Devices March 1989 - November 1992
Skills
Telecommunications, Managed Services, Strategic Partnerships, SIP Trunking, Co-location, Selling, MPLS, Sales Management, Hosted Services, Strategy, Direct Sales, Channel, Sales, Marketing Strategy, Go-to-market Strategy, Positioning, Cloud Computing, IT Service Management, IT Solutions, VAR, Team Leadership, Cross-functional Team..., VoIP, Solution Selling, Metro Ethernet, Wireless, Ethernet, Management, SaaS, Data Center, Salesforce.com, Unified Communications, Private Line, Telephony, Channel Partners, Leadership, Sales Process, Sales Operations, Internet Services, Call Centers, T1, SIP, Long Distance, Pregnancy Massage, Channel Sales, Channel Strategy
Education
Columbia College Chicago
B.A., Marketing
XO Communications January 2012 - Present
Windstream Communications January 2011 - January 2012
Turnstone Networks February 2009 - January 2011
Joy! Communications May 2007 - February 2009
TelCove May 2003 - February 2007
KMC Telecom October 1997 - April 2003
CompUSA October 1995 - October 1997
United States Air Force May 1990 - October 1995
Skills
VoIP, Managed Services, MPLS, Telecommunications, Network Security, IP, Telephony, Ethical Hacker, Switches, Network Engineering, Cisco Technologies, Unified Communications, Cloud Computing, SIP Trunking, Direct Sales, T1, Metro Ethernet, Ethernet, Network Design, Networking, Sales Process, WAN, Co-location, MPLS VPN, Routing, Sales Management, Firewalls, SIP, QoS, Wireless Networking, Fiber Optics, Microsoft Servers, LAN-WAN, TDM, IP VPN, Routers, Routing Protocols, Linux, Hosted Voice, Cisco IOS, Adventure Travel, Search Engine..., Web Application Firewall, Penetration Testing, CEH, Fortinet, Security Operations...
Education
Community College of the Air Force 1990 — 1995
XO Communications June 2007 - July 2014
MasterCard April 2001 - June 2007
Skills
Telecommunications, IP, MPLS, VoIP, Wireless, Managed Services, Contract Negotiation, Ethernet, Unified Communications, Call Centers, Cloud Computing, Solution Selling, Telephony, Network Design, Vendor Management
Education
Community College of the Air Force 1990 — 1993
Computer Science
Indivior PLC May 2013 - Present
XO Communications April 2012 - May 2013
XO Communications December 2009 - April 2012
XO Communications December 2008 - November 2009
OfficeTeam August 2008 - November 2008
Kentucky Air National Guard June 2002 - May 2008
Skills
Account Management, Key Account Management, B2B, Billing, Budgeting, Contract Negotiation, Contract Management, Customer Relations, Customer Satisfaction, Direct Sales, Inventory Management, Invoicing, Managed Services, Marketing Strategy, Negotiation, Problem Solving, Pricing, Process Improvement, Sales Support, Solution Selling, Strategic Planning, Team Building, Team Leadership, Scheduling, Telecommunications, Cloud Computing, Ethernet, IP, Microsoft Office, MPLS, Outlook, VoIP
Education
Western Kentucky University 2005 — 2008
Bachelor of Arts, Corporate and Organizational Communications
Community College of the Air Force 2003 — 2007
Associate of Applied Science, Aircraft Maintenance Technology
Volunteer State Community College 2003 — 2005
Associate of Science, Aviation
XO Communications April 2014 - Present
Service Electric Cable Vision June 2013 - April 2014
Verizon Business June 2010 - March 2012
Verizon Business October 2007 - June 2010
Verizon Business September 2006 - October 2007
Verizon Business September 2004 - August 2006
Verizon Business September 2002 - April 2004
Verizon Business 1998 - 2002
PHOENIX TECHNOLOGIES 1994 - 1998
PHOENIX TECHNOLOGIES September 1989 - September 1994
Skills
Vendor Management, Cisco Technologies, Familiar with Microsoft..., Peoplesoft, Siebel, Microsoft Office, Managed Services, Software Documentation, PeopleSoft, Project Management, Call Centers, Siebel, ITIL, Customer Satisfaction, Microsoft Excel, System Deployment, Team Building, Telecommunications, Management, CRM, Networking
Education
Community College of Philadelphia
Montgomery County Community College
Pennco Tech-Bristol
AAS, Electronics
University of Phoenix
Donovan Mitchell Group at eXp Realty May 2015 - Present
Ethernet America 2010 - Present
Freestyle Real Estate December 2014 - May 2015
XO Communications January 2011 - November 2011
Windstream 2001 - 2010
Coldwell Banker Preferred September 2007 - December 2009
Keller Williams Realty, Inc. June 2006 - 2007
XO Communications 1999 - 2001
City of Philadelphia 1998 - 1999
Gaudenzia, Inc. 1996 - 1998
Skills
Solution Selling, Cloud Computing, MPLS, Enterprise Software, IP, Selling, Strategy, Product Development, Sales Operations, Networking, New Business Development, Co-location, Sales Management, Vendor Management, Program Management, SaaS, Competitive Analysis, SIP, Sales Process, Data Center, CRM, VoIP, Unified Communications, Call Centers, Sales, Wireless, Cold Calling, Telephony, Managed Services, Professional Services, Direct Sales, Ethernet, Telecommunications, Network Design, Ethernet IP
Education
University of Florida 1992 — 1995
Bachelor of Science (BS)
St. Petersburg College 1990 — 1991
Associate of Science (AS)
Community College of Philadelphia 1988 — 1989
Liberal Arts and Sciences/Liberal Studies
Palmyra High School 1984 — 1988
Online Tech November 2013 - Present
XO Communications January 1999 - November 2013
XO Communications October 1999 - April 2013
Marshall Campbell January 1997 - January 1999
Skills
CCNA, JUNOS, IP Networking, HSRP, Firewalls, Switches, Router Configuration, VoIP, MPLS VPN, MPLS, BGP, EIGRP, VPLS, ASA, Cisco IOS, OSPF, IP, T1, Ethernet, Network Engineering, Networking, Juniper, SIP, Troubleshooting, LAN-WAN, WAN, Routers
Education
Davenport University for 2013 — 2015
BA, Database Administration
Davenport University 2010 — 2013
Bachelor of Science (BS), Computer and Information Sciences, General
Davenport University 1998 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
Davenport University
Associate Degree, Computer Science/Networking
Graduate of the Dale Carnegie School
Logicalis July 2012 - Present
XO Communications June 2011 - July 2012
XO Communications September 2010 - June 2011
XO Communications June 2008 - August 2010
XO Communications November 2008 - June 2009
XO Communications September 2007 - November 2008
Skills
DNS, Ethernet, Routing, Active Directory, QoS, TCP/IP, Troubleshooting, Hosting, T1, Routers, Internet Services, Network Administration, Switches, MPLS, Cisco, Firewalls, Windows, Hosted Services, Customer Service, Linux, JUNOS, VoIP, LAN/WAN, IP, DHCP, CCNP, Juniper, CCNA, Cisco Technologies, LAN-WAN, Unix, Security, Telecommunications, WAN, System Deployment, Network Security, ASA, VPN, BGP, Cisco IOS, Data Center, Operating Systems, Network Engineering, Network Design, Network Architecture, OSPF, IPv6, IP Multicast, EIGRP, IPv4
Education
Davenport University 2011 — 2014
Bachelor's Degree, Networking Technology, 4.0
Delta College 2010 — 2010
Transfer, Transfer Degree
XO Communications 2015 - Present
Deltek 2007 - 2014
BearingPoint 2002 - 2006
Lucent Technologies 1998 - 2002
Hughes Network Systems 1996 - 1998
Alcatel 1993 - 1996
Sprint 1990 - 1993
Skills
Employee Relations, Employee Benefits, Sales, Equities, Deferred Compensation, HRIS, Talent Management, Workforce Planning, Performance Management, Succession Planning, Organizational Design, Talent Acquisition, Mergers, General Ledger, Executive Compensation, Leadership, Management, Mergers & Acquisitions, Recruiting, Organizational..., Executive Pay, Professional Services, Strategy, Technical Recruiting, Employment Law, College Recruiting, Applicant Tracking..., Coaching, Compensation, Strategic Human..., Compensation & Benefit, Benefits Administration, Organizational..., Personnel Management, Human Capital, Human Resources, Sales Compensation, Onboarding, Employee Engagement, Job Evaluation, Employer Branding, Hiring, Compensation & Benefits, Compensation
Education
James Madison University 1986 — 1989
Bachelor of Science (B.S.), Communication
Virginia Commonwealth University 1985 — 1986
Cornell University
LHH
WSHS
WSHS
RK XLeration Inc dba Meineke Car Care Center 2012 - Present
XO Communications February 2013 - July 2014
Ericsson 2010 - 2012
Nortel 2009 - 2010
Nortel 2004 - 2009
Nortel 2001 - 2004
Nortel 1999 - 2001
Nortel 1994 - 1999
United States Air Force 1982 - 1994
Skills
People Management, Organizational..., Customer Service, Quality Management (Six..., Wireline Networks..., Wireless Networks (GSM,..., Microsoft Office, Process Improvement, Process Development, Customer Satisfaction, Talent Acquisition, Telecommunications, Network Communications, GSM, CDMA, Wireless Networking, Wireline, DMS-100, UMTS, Wireless, Management, Networking, WCDMA, Cross-functional Team..., Process Simulation, Product Development, LTE, Integration, 3G, Telephony, Strategy, Testing, Leadership, Program Management, CRM, Network Design, SS7, SIP, Call Centers, VoIP, ATM networks, IP, Switches, Ethernet, Computer Network..., T1
Education
North Carolina State University 2008 — 2008
Cetification Program, Operations Management
Nortel Learning Center 1999 — 1999
Certificate, Management Leadership Forum I
Community College of the Air Force 1982 — 1994
Technical Certificate, Telecommunications Technology/Technician
West Sr High School 1978 — 1981
HS Diploma
Nortel Learning Center
Certificate, Leadership Training
USAF NCO Academy
Certificate, Military and Strategic Leadership
HyperCube LLC June 2007 - Present
Cardinal Lawn Care March 2004 - January 2009
Level 3 Communications August 2006 - June 2007
Looking Glass Networks August 2004 - August 2006
XO Communications 1999 - 2004
US Air Force 1990 - 1999
Skills
Telecommunications, Ethernet, MPLS, DWDM, Co-location, Network Design, Optical Fiber, Fiber Optics, T1, Data Center, SDH, WAN, Wireless, Network Engineering, Telephony, Metro Ethernet, TDM, VoIP, Provisioning, Switches, Unified Communications, SIP Trunking
Education
Community College of the Air Force 1992 — 1999
AS, Telecommunications
Denver City High School 1987 — 1990
High School Diploma
XO Communications January 2000 - Present
Skills
Telecommunications, Cisco, Fiber, T1, PRI, VoIP, MPLS, Call Center, Ethernet, Metro Ethernet, IP, LAN/WAN, SIP, WAN, Routers, Switches, TCP/IP, Routing, Network Administration, Program Management
Education
Davenport University 2001 — 2005
Computer Information Systems, BS
Patricio Enterprises, Inc. August 2014 - Present
Patricio Enterprises, Inc. June 2013 - September 2014
AMG Green Technologies May 2011 - May 2014
Sprint Nextel January 2008 - August 2011
Gate Gourmet January 2006 - January 2008
Vance International April 2005 - January 2006
XO Communications February 2003 - April 2005
Personal Training Associates April 2001 - September 2002
Teligent, Inc. November 1998 - April 2001
Skills
Project Management, MS Project, Budgets, Forecasting, Training, Telecommunications, Process Improvement, PMP, Operations Management, Change Management, CRM, Customer Service, Program Management, Six Sigma, Auditing, Communication, Integration, SDLC, Microsoft Office, Invoicing, Access, Financial Analysis, Policy, Budget Preparation, Project Implementation, Policy & Procedure..., Employee Development, Communications, Multi-Platform..., Problem Solving, Billing, Banking, Marketing & Sales, Cost Control, MS Access, MS Office Suite
Education
George Mason University 2000 — 2002
MS, Health Sciences
James Madison University 1987 — 1990
Bachelor of Business Administration (BBA), Marketing, Economics
Defense Acquisition University 2013 — 2015
Program Management Level II (DAWIA Qualified)
Wylie High School Technology Educator & Basketball Coach, DFW Area, TXWylie ISDAugust 2004 - June 2012
XO Communications June 2003 - August 2004
PECO II January 2002 - June 2003
Nortel Networks January 2000 - January 2002
Nortel Networks January 1999 - January 2000
Nortel February 1997 - January 1999
Nortel March 1994 - February 1997
Nortel February 1991 - March 1994
Nortel January 1989 - February 1991
Nortel March 1988 - January 1989
Skills
Sales Operations, Training, Wireless, Marketing Strategy, Selling, Sales, Leadership Development, Leadership, Networking, Account Management, Customer Service, Enterprise Software, Customer Satisfaction, Telecommunications, Negotiation
Education
Dallas Baptist University 2008 — 2010
M.Ed., Educational Leadership
Dallas Baptist University 1991 — 1996
B.A., Business Administration
Integra January 2013 - Present
Comcast September 2011 - January 2013
XO Communications September 2010 - September 2011
Qwest Communications August 2003 - October 2010
Qwest August 2003 - October 2010
24 Hour Fitness March 2001 - August 2003
Skills
Telecommunications, Managed Services, Solution Selling, Direct Sales, Co-location, Account Management, Unified Communications, MPLS, Wireless, Salesforce.com, B2B, Customer Service, VoIP, Negotiation, Miller Heiman, Sales Management, Selling, Cloud Computing, Territory, New Business Development, Data Center, Microsoft Office, Team Building, Product Management, Ethernet, Collocation, Government, WAN, Consultative Selling, Customer Relations, Contract Negotiation, Strategic Planning, IP, Contract Negotiations, Disaster Recovery, Team Leadership, Healthcare, Channel, Colocation, General Awesomeness, Channel Partners, Strategic Partnerships, Sales Operations, Sales
Education
Columbia Basin College
Washington State University
XO Communications May 2000 - Present
Prudential Healthcare July 1997 - February 2000
Discount Auto Parts August 1993 - July 1997
US Navy September 1987 - July 1993
Skills
VoIP, Telecommunications, MPLS, Managed Services, Unified Communications, WAN, Wireless, Data Center, LAN-WAN, Ethernet, Cisco Technologies, Call Center, Vendor Management, Program Management, Cloud Computing, Telephony, Troubleshooting, Project Management, T1, Call Centers, IP, SIP, Switches, Network Design
Education
Davenport University 2001 — 2004
Bachelor Science, Business Management - Computer Information Systems
Florida Community College at Jacksonville 1995 — 1997
Associate in Arts
Freewire Broadband November 2014 - Present
Comcast September 2012 - June 2014
Strataverse 2011 - 2012
XO Communications 2009 - 2011
Qwest Communications 2008 - 2009
Regus 2005 - 2008
Eschelon Telecom 2002 - 2005
Sprint 1998 - 2001
Skills
Outsourcing, New Business Development, Customer Service, Selling, Co-location, Telecommunications, Sales, Unified Communications, Solution Selling, Leadership, Managed Services, Sales Management, Direct Sales, Cloud Computing, SIP Trunking, Networking, Wireless, VoIP, Channel Partners, Account Management, Sales Process, MPLS, Data Center, Salesforce.com, Sales Operations, SaaS, Strategic Partnerships, Telephony, Start-ups, Security, Ethernet, Cold Calling, Business Intelligence, Enterprise Software, Customer Retention, Call Centers, B2B, Broadband, CRM, Sales Presentations, IP, Mobile Devices, Lead Generation, Go-to-market Strategy, Business Development, Internet Services, WAN, SIP, Vendor Management, Strategy
Education
Weber State University 1982 — 1986
Business
Community College of the US Air Force
Applied Avionics, A+
Weber State University
Inteliquent April 2012 - Present
XO Communications 2006 - 2011
Allegiance Telecom 1999 - 2006
Nextlink November 1998 - June 1999
WorldCom June 1998 - November 1998
MCI July 1997 - June 1998
MCI July 1996 - July 1997
MCI April 1989 - June 1996
Skills
VoIP, Switches, T1, SIP, Telecommunications, Cisco Technologies, CCNA, Juniper, LAN-WAN, SDH, Troubleshooting, OSPF, DS3, Routing Protocols, Cisco Routers, EIGRP, Sonus, Metro Ethernet, Cisco Router..., Cisco Switch..., LAN/WAN, JUNOS, Juniper Switches, Basics of Unix, Data Analysis, TCP/IP protocols, Subnetting, Nortel DMS, 5ESS, Audio Codecs, CCNP, 642-902..., CCNP, 642-813..., Juniper, JPR166074,..., CCNA, Cisco ID: CSCO...
Education
Dallas County Community College 2010 — 2011
Obtain a Certificate
Tarrant County College 1976 — 2000
AA
VTI 1987 — 1989
A.A.
University of North Texas 1976 — 1982
B.S.
Honda of America Mfg., Inc. March 2015 - Present
United States Army Reserve January 2000 - Present
Ashland Inc November 2013 - March 2015
The Columbus Dispatch December 2009 - May 2012
JP Morgan Chase September 2009 - November 2009
Dish Network June 2009 - September 2009
Exceptional Innovation, LLC December 2008 - June 2009
The Longaberger Company May 2006 - October 2006
XO Communications February 2004 - October 2004
Skills
Troubleshooting, SharePoint, Networking, Leadership, Computer Hardware, Quality Assurance, Customer Service, SQL, Management, Security, Team Leadership, Software Documentation, Project Management, Training, Databases, Project Planning, Strategy, Technical Support, Information Technology, Process Improvement, Team Building, Microsoft Office, Business Analysis, Testing, System Deployment, Consulting, Analysis
Education
Davenport University 2000 — 2008
Bachelors, Computer Science
Davenport University 2000 — 2008
Bachelor of Applied Science (BASc), Computer Programming
Talismark May 2012 - May 2015
Sombus Networks September 2011 - December 2011
Windstream Communications May 2011 - September 2011
XO Communications April 2010 - May 2011
Deltacom November 2009 - April 2010
Verizon Wireless July 2007 - December 2009
FDN Communications 2004 - 2006
Technion (AT&T Project) January 1999 - January 2003
Skills
Telecommunications, Solution Selling, Customer Retention, Sales, Contract Negotiation, Account Management, Direct Sales, Team Building, New Business Development, Sales Management, B2B, Networking, VoIP, Training, Managed Services, Business Development, Strategic Partnerships, Social Networking, Enterprise Software, Wireless, Management, Social Media, Business Networking, Customer Experience, Recruiting, Selling, Salesforce.com, Business Relationship..., Internet, Customer Service, Marketing Strategy, Strategic Planning, Entrepreneurship, Blogging, Technology Evaluation, Sales Operations, Agent Training, Partner Recruitment, Training & Development, Account Growth, Partnership Development, Problem Solving, Technology Planning, Technology..., Customer Focus, Environmental Consulting, Environmental Compliance, Waste Management, Solid Waste, Recycling
Education
Daytona College
Boehringer Ingelheim July 2012 - Present
Time Warner Cable March 2012 - July 2012
XO Communications December 2011 - March 2012
XO Communications March 2011 - December 2011
Bristol-Myers Squibb 2007 - 2011
Spherion Corporation 2006 - 2007
Bank of America 2005 - 2006
Nokia 2002 - 2005
Skills
Telecommunications, Strategic Partnerships, Talent Management, Business Acumen, Pharmaceutics, Talent Acquisition, Applicant Tracking..., Onboarding, College Recruiting, Recruiting, Screening, Vendor Management, Contract Recruitment, Temporary Placement, Interviews, Executive Search, Sourcing, Human Resources, Performance Management, Leadership, Management, Hiring, Taleo, Strategy, Internet Recruiting, Technical Recruiting
Education
Dallas Baptist University
Master's, Counseling
The University of Texas at Arlington
Bachelor's, Sociology
HouseVault (TM) January 2013 - Present
Self Employed April 2009 - December 2012
First Canadian Title November 2006 - April 2009
The Stewart Group May 2003 - August 2006
XO Communications 2001 - 2002
LandCanada Title Insurance Company 1999 - 2001
First American Title Insurance Company 1993 - 1999
Confederation Life Group of Companies 1991 - 1993
Weir & Foulds, Barristers and Solicitors 1985 - 1991
Skills
Business Planning, Strategic Planning, Due Diligence, Real Estate, Product Development, Marketing, Title Insurance, Mergers, Contract Negotiation, Negotiation, New Business Development, Insurance, Business Process..., Risk Management, Business Development, Coaching, Investments, Financial Modeling, Mergers & Acquisitions
Education
Dalhousie University 1981 — 1984
LLB, Law
Queen's University 1976 — 1980
B.A.(Hons.), Economics, Political Studies
LCS
XO Communications June 2011 - Present
Qwest Communications June 2002 - August 2011
National Systems & Research March 2002 - May 2002
Omnipoint Communications & Opuswave Networks Siemens April 1999 - September 2001
Nortel August 1995 - March 1998
USAF June 1990 - June 1995
Education
University of Colorado Colorado Springs
GIS
University of Maryland University College
AA, Liberal Arts
Community College of the Air Force
AAS, Communication Systems Technology
FireEye October 2011 - Present
McAfee April 2009 - October 2011
Blue Vector Systems July 2008 - November 2008
LogLogic February 2008 - July 2008
Nevis Networks April 2007 - February 2008
PGP Corporation April 2005 - January 2007
Solid Information Technology December 2002 - April 2005
XO Communications May 1997 - January 2001
Seagate Software July 1994 - May 1997
Skills
Product Marketing, Demand Generation, Marketing, Marketing Communications, Event Management, Email Marketing, Lead Generation, Multi-channel Marketing, Channel, Marketing Automation, Direct Marketing, Online Advertising, Integrated Marketing, Marketing Strategy, B2B, Sales Enablement, Channel Partners, Strategic Partnerships, Product Launch, Sales Management, Competitive Analysis, Enterprise Software, Product Management, Sales, Partner Management, Salesforce.com, SaaS, Strategic Alliances, Go-to-market Strategy, Marketing Operations, Business Alliances, Mobile Devices, Solution Selling, Global Marketing, Leadership, Direct Sales, Sales Process, Positioning, Eloqua, Strategy, Program Management, Field Marketing, Trade Shows, Brand Awareness, Messaging, Analyst Relations, Business Development, B2B Marketing, Cloud Computing, Marketo
Education
San Jose State University 1994 — 1997
Marketing Communications Professional Studies
De Anza College 1989 — 1992
AA, Liberal Arts
Bright Telecommunications July 2009 - Present
One Communications June 2008 - June 2009
XO Communications July 2004 - June 2008
Broadwing Communications May 2003 - May 2004
Qwest September 2002 - May 2003
MCI WorldCom August 1999 - August 2002
Pacific Bell (SBC) May 1998 - June 1999
AT&T October 1995 - April 1998
AT&T January 1993 - October 1995
Skills
Ethernet, VoIP, IP, VPN, Routers, Telecommunications, Cloud Computing, MPLS, Networking, Enterprise Software, Managed Services, Solution Selling, Unified Communications, Strategic Partnerships, Wireless, Direct Sales, SaaS, Salesforce.com, Telephony, Sales, Management, Account Management, Data Center, Co-location, Security, Professional Services, Channel Partners, SIP, CRM, Sales Process, Sales Management, Business Development, Consulting, Call Centers, Product Management, WAN, New Business Development, Sales Operations, SIP Trunking, Strategy, Leadership, Mobile Devices, T1, Vendor Management, Start-ups, Customer Retention, Team Leadership, Network Design, Cisco Technologies, Cold Calling
Education
Embry-Riddle Aeronautical University 1986 — 1989
Bachelor's Degree, Aviation Business Administration
County College of Morris 1989 — 1990
Psychology, Psychology
Morris Hills Regional High School 1982 — 1986
HS Diploma, Varied
Masergy June 2014 - Present
XO Communications June 2009 - Present
PAETEC July 2007 - May 2009
XO Communications October 2006 - June 2007
XO Communications January 2004 - September 2006
Allegiance Telecom September 2003 - January 2004
Allegiance Telecom January 2003 - September 2003
Allegiance Telecom May 2001 - January 2003
Allegiance Telecom January 2000 - May 2001
Allegiance Telecom January 1999 - January 2000
Skills
Telecommunications, Call Center, VoIP, Workforce Management, Billing, Service Delivery, Provisioning, Direct Sales, Telephony, Call Centers, Data Center, Unified Communications, Networking, Management, MPLS, Process Improvement, SIP Trunking, Vendor Management, Managed Services, Account Management, Switches, Invoicing, Co-location, SIP, Leadership, Sales, WAN, Solution Selling, T1, Broadband, IP, Ethernet, Wireless, Salesforce.com, Enterprise Software, Computer Network..., Cloud Computing, Network Design, Metro Ethernet
Education
Cuesta College 1980 — 1984
Business Administration
Page One Legal May 2015 - Present
Sprint October 2014 - May 2015
Staples Advantage August 2013 - October 2014
e-Cycle LLC January 2012 - March 2013
EarthLink October 2011 - January 2012
EtherTel Networks April 2011 - September 2011
Verizon Wireless March 2004 - December 2010
XO Communications October 2002 - January 2004
Arch Wireless April 2002 - October 2002
Nortel Networks February 1994 - December 2001
Skills
Account Management, Advertising, Wireless, Direct Sales, Solution Selling, Telecommunications, LAN-WAN, Cold Calling, Sales, Sales Operations, New Business Development, Cloud Computing, Mobile Devices, Business Development, B2B, Strategic Partnerships, Strategy, Enterprise Software, Management, Sales Process, Networking, Marketing, Salesforce.com, Managed Services, Selling, Customer Retention, Sales Presentations, Business Strategy, Security, Project Management, CRM
Education
Cumberland University 1997 — 2000
BBA, Business Administration
Cumberland University 1996 — 2000
BBA, Business Administration
Brentwood High School 1987 — 1989
TN Honors Diploma, General
Nextiva January 2015 - Present
Windstream Communications April 2013 - November 2014
Yorktel February 2012 - March 2013
Radvision March 2011 - February 2012
XO Communications April 2005 - May 2011
Skills
Unified Communications, Channel, IP, Contract Negotiations, Video Conferencing, National Channel..., Sales Management, Program Development, Program Management, Managed Services, Contract Negotiation, Cloud Computing, Channel Partners, Professional Services, Go-to-market Strategy, Telecommunications, Solution Selling, Strategic Partnerships, Ethernet, Management, Sales Operations, VoIP, MPLS, SaaS, Direct Sales, Telephony, Hosted Services, SIP Trunking
Education
Clayton State University 1986 — 1988
Liberal Arts Studies
De Anza College 1984 — 1986
Associates Degree
CenturyLink August 2012 - Present
PulsePoint August 2011 - August 2012
ProfitFuel April 2011 - July 2011
Database Marketing Group August 2010 - March 2011
Dell December 2009 - May 2010
Dell, Inc May 2000 - September 2009
2005 Dell Inc July 1996 - September 2009
Dell February 2001 - February 2002
XO Communications January 2000 - January 2002
Dell Computer Corporation January 1997 - January 2000
Skills
Consultative Selling, Sales Process, Pre-sales, Data Center, Virtualization, Salesforce.com, Account Management, Solution Selling, SaaS, Enterprise Software, CRM, Strategic Partnerships, Cloud Computing, Professional Services, Strategy, Selling, Disaster Recovery, SAN, Managed Services, Direct Sales, Sales Operations, Business Alliances, Channel Partners, Consulting, Databases, ERP, Enterprise Architecture, High Availability, Management, NAS, Networking, Outsourcing, Product Management, Program Management, Sales, Sales Enablement, Security, Software Industry, Start-ups, Storage, Telecommunications, VMware
Education
St. Edward's University 2000 — 2004
Computer Systems Management, Information Technology
Concordia University Texas 1991 — 1996
Environmental Science
James Bowie Highschool 1989 — 1991
Apple October 2014 - Present
eBay May 2011 - October 2014
eBay March 2009 - April 2011
eBay October 2006 - March 2009
US Army December 2001 - June 2006
XO Communications May 2001 - December 2001
Zembu January 2001 - August 2001
InterTrust June 1999 - December 2000
Taos October 1997 - June 1999
i-Planet June 1996 - October 1997
Skills
Linux, Virtualization, High Availability, Distributed Systems, Solaris, Apache, Unix, Cloud Computing, System Administration, Scalability, Perl, Load Balancing, TCP/IP, Agile Methodologies, System Monitoring, Hadoop, Technical Leadership, System Architecture, Servers, Data Center, Automation, Networking, Security, Apache ZooKeeper, Solr, Python, Amazon Web Services...
Education
Golden Gate University 2009 — 2011
BA, Management
De Anza College 1998 — 2001
AA, Liberal Studies
UCSC Extension 1996 — 1997
UNIX System Management and Administration
Recht Associates September 2015 - Present
Master Electronics July 2013 - September 2015
XO Communications April 2013 - July 2013
Econolite Group, Inc. (EGI) March 2012 - November 2012
Avnet Electronics Marketing January 1998 - January 2012
Skills
Account Management, Key Account Management, Sales Management, Solution Selling, New Business Development, Sales, Sales Operations, Product Marketing, Business Development, Product Management, Sales Process, B2B, Negotiation, Customer Service, Field Support, Technical Services, Relationship..., Territory Mgmt, Telecommunications, Selling, Cross-functional Team...
Education
De Anza College 1995 — 1997
Associate of Arts (AA), Business Administration and Management, General
Contingent Network Services March 2015 - Present
US Navy March 2005 - Present
Contingent Network Services August 2011 - March 2015
Earthlink Business April 2002 - August 2011
XO Communications 1999 - 2002
Logix Communications 1997 - 1999
Skills
New Business Development, Contract Negotiation, Account Maintenance, Sales Management, Wireless, Telecommunications, Account Management, Co-location, VoIP, Managed Services, MPLS, Unified Communications, Sales Operations, Solution Selling, Leadership, Selling, Enterprise Software, Data Center, Management, WAN, Virtualization, Cloud Computing, Business Development, Routers, Security, Servers, Direct Sales, Sales, VPN, Sales Process, Time Management, Network Security, Strategic Communications, IP, LAN-WAN, Salesforce.com, Professional Services, SaaS, Networking, Strategic Partnerships, Cisco Technologies, Vendor Management, Mobile Devices, Disaster Recovery, CRM, Executive Management, Integration, Product Management, Call Centers, Telephony
Education
Global Knowledge 2011 — 2011
CISSP
Columbia College 2006 — 2011
BA - Business, Business
Computer Minds 2009 — 2010
CompTIA A+, Network+ & Security+, Information Technology
Miller Hieman 2009 — 2009
Strategic Selling®
Globalnet Training 2008 — 2008
CCENT™, Cisco Certified Entry Networking Technician
Meru Networks November 2014 - Present
Brocade March 2007 - October 2014
Foundry - A division of Brocade March 2007 - May 2009
Radware December 2005 - March 2007
XO Communications 1999 - 2004
Osicom 1992 - 1998
3Com 1988 - 1992
Skills
Cisco Technologies, Network Security, Networking, Load Balancing, Routing, Network Architecture, Ethernet, BGP, MPLS, OSPF, Data Center, IPv6, Network Design, Switches, QoS, TCP/IP, IP, Routers, Routing Protocols, Network Engineering, LAN-WAN, Sales Engineering, SNMP, Pre-sales, Virtualization, CCNP Certified, Brocade, Firewalls, VPN, Unified Communications, VoIP, WAN, IPSec, Cloud Computing, Security, Wireless, Wireless Networking, Telecommunications
Education
US Navy 1981 — 2006
Submarine Electronics Tech
KWU 1990 — 2000
BS
Dekalb Community College 1988 — 2000
AS
Bank of America September 2014 - Present
Bank of America September 2014 - Present
Macy's October 2013 - September 2014
XO Communications June 2007 - February 2013
Skills
Cultivate teamwork, Relationship building..., Time management, Problem Analysis and..., Telephone etiquette..., Negotiation trained, Microsoft Office, Microsoft Excel, Team Leadership, PowerPoint, Office Equipment, Outlook
Education
Delta College 2009 — 2012
Business Administration and Management, General
Lanyon June 2014 - Present
Andersen Eye Associates April 2012 - June 2014
XO Communications August 2007 - April 2012
Skills
Troubleshooting, VPN, Technical Support, Networking, Help Desk Support, Servers, Microsoft Exchange, Windows Server, DNS, Databases, Apple Certified, Microsoft SQL Server, Oracle SQL Developer, Java
Education
Davenport University 2008 — 2010
BBA, Accounting Information Management
Brookdale Senior Living - Horizon Bay at Hyde Park September 2015 - Present
YOUR COMPANY NAME HERE July 2015 - September 2015
Florida Hospital Tampa February 2015 - July 2015
Florida Seal & Rubber, LLC (via Nesco Resource Company) November 2014 - December 2014
Wellswood Installations & Blue Grace Clearwater Logistics January 2014 - August 2014
Integrity Tank Repair April 2012 - November 2012
XO Communications June 2011 - September 2011
OSI Restaurant Partners, Inc. via Hiregy Staffing Agency August 2010 - October 2010
Switch and Data July 2007 - June 2010
City of Tampa Parks and Recreation April 2007 - July 2007
Skills
Office Management, Administration, Travel Arrangements, Executive Calendar..., Expense Reports, System Administration, Budgets, Accounts Payable, Accounts Receivable, Sales Tracking, Customer Service, Operations Management, Project Management, Telecommunications, Troubleshooting, Vendor Management, Change Management, Process Improvement, Team Building, Payroll, Human Resources, Recruiting, Training, Meeting Planning, Events Coordination, Networking, Spreadsheets, Salesforce.com, Time Management, PeopleSoft, Power Point, Microsoft Word, Microsoft Excel, Access, Skilled Multi-tasker, High Level Of..., WebEx, Coordinate Meetings, Web Applications, Thrive in A Fast-paced..., Employee Benefits, Microsoft Office, Management, Sales, PowerPoint, Leadership, Employee Relations, Account Management, Interviews, Strategic Planning
Education
Hillsborough Community College 2015 — 2016
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Hillsborough Community College 1991 — 1992
Associate's degree, Business Administration
County College of Morris 1984 — 1985
Associates, Communications in Mass Media
XO Communications 2005 - Present
AT&T 1996 - 2003
Skills
Management, Call Centers, Customer Service, Sales, Telecommunications, Managed Services, Vendor Management, VoIP, Wireless, IP, MPLS, Process Improvement, Program Management, Sales Management, Cross-functional Team..., Customer Experience, Product Management
Education
The New Aspen Christian College & Seminary 2014 — 2015
Doctor of Philosophy (Ph.D.), Christian Counseling
Aspen Christian College & Seminary 2012 — 2013
Master of Divinity (M.Div.), Urban Ministry, A
Dallas Baptist University 1988 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northwestern State University 1976 — 1978
Psychology
XO Communications June 2014 - Present
Dow Corning January 2012 - December 2012
Education
Davenport University 2008 — 2013
Bachelor of Science (BS), Computer Networking, CGPA 3.75
Bennett Land Title Agency, LLC June 2015 - Present
Vintage Title and Escrow Services August 2014 - May 2015
Time Warner Cable Business Class November 2010 - July 2014
2009-2010 FIRST COMMUNICATIONS November 2009 - April 2010
2009 CORPORATE TECHNOLOGIES GROUP May 2007 - September 2009
2004 - 2006 GROUP MANAGEMENT SERVICES May 2004 - September 2006
XO Communications January 1994 - June 2002
XO Communications January 1999 - January 2000
XO Communications January 1998 - January 1999
XO Communications January 1996 - January 1998
Skills
CRM, Sales Operations, Telecommunications, Management, Sales, Sales Management, Customer Retention, Customer Service, Pre-sales, Managed Services, Solution Selling, Co-location, Direct Sales, VoIP, Unified Communications, MPLS, Metro Ethernet, New Business Development
Education
Cuyahoga Community College
Business Administration
Revere High School in Bath, Ohio
XO Communications April 2013 - Present
AT&T Mobility January 2012 - April 2013
XO Communications July 2007 - November 2011
XO Communications October 2006 - July 2007
Citi July 2005 - October 2006
TEKsystems (Contract for Nortel in their ER unit) April 2005 - July 2005
XO Communications (Formerly Allegiance Telecom) May 2002 - December 2004
XO Communications (Formerly Allegiance Telecom) June 1999 - March 2000
Chancellor Media February 1999 - June 1999
Intracorp June 1998 - February 1999
Skills
Telecommunications, T1, VoIP, Cisco Technologies, Switches, Managed Services, Routers, Wireless, Computer Network..., LAN-WAN, SDH, Unified Communications, Troubleshooting, Software Documentation, Data Center, IP, Ethernet, Co-location, Integration, Visio, Network Engineering, SS7, WAN, MPLS, DS3, BMC Remedy, Wireless Networking, Networking, Broadband, GSM, Network Design, Telephony, Vendor Management, SIP, Cloud Computing, Testing, Service Delivery, Mobile Devices, Technical Support, Management, Project Management, Analysis
Education
Dallas County Community College 1995 — 2004
College coarse work
degreed program, Telecommunication and Information Systems
DCCCD
Telecommunications/IT
Volusion, LLC September 2015 - Present
General Assembly March 2015 - Present
Razorfish May 2014 - September 2015
CharlestonOrwig October 2013 - April 2014
britneyjo.com June 2010 - October 2013
General Assembly June 2013 - September 2013
XO Communications August 2010 - March 2013
Back on My Feet November 2011 - February 2013
XO Communications June 2009 - September 2009
Southern Methodist University January 2009 - May 2009
Skills
Web Development, Web Design, CSS, HTML 5, JavaScript, Adobe Creative Suite, Marketing, Social Media, Fundraising, APIs, Nonprofits, Marketing Communications, Photoshop, Strategy, Advertising, Ruby on Rails, Github, Logo Design, Event Planning, Newsletters, Event Management, W3C Accessibility
Education
General Assembly 2013 — 2013
Web Development
Southern Methodist University 2006 — 2010
Bachelor of Arts in Advertising (Creative Track), Creative Advertising & General Business
Curtin University of Technology 2008 — 2008
International Marketing and Advertising
CallidusCloud January 2014 - Present
CallidusCloud August 2008 - December 2013
Google May 2007 - August 2007
About.com March 2007 - May 2007
Cogent Communications July 2004 - July 2006
XO Communications May 2002 - May 2004
Education
Columbia University - Columbia Business School 2006 — 2008
MBA
Towson University 1997 — 2001
BA, Business
CenturyLink Business (formerly Qwest Communications) November 2008 - Present
XO Communications 2002 - November 2008
XO Communications 2000 - 2001
Skills
Sales, Telecommunications, Cloud Computing, Sales Operations, Training, Direct Sales, Management, Managed Services, Data Center, Video Conferencing, Sales Management, Cold Calling, SaaS, IVR, Co-location, Networking, Selling, WAN, MPLS, Sales Process, VoIP, SIP, Unified Communications, Ethernet, Enterprise Software, Solution Selling, Product Launch, New Business Development, Wireless, Private Line, Leadership, Metro Ethernet, Team Management, Telephony, Hosted Services, Professional Services, SIP Trunking, Channel Partners
Education
Columbia Union College 1982 — 1985
Global-i Group LLC June 2014 - Present
Global-i Consulting 2008 - Present
Burton Group (Now Gartner Consulting) 2007 - 2008
Fonality 2007 - 2007
BT 2007 - 2007
Sprint Nextel 2006 - 2007
T-Mobile 2006 - 2006
XO Communications 2005 - 2006
ICT Consultant 1990 - 2006
Nextel Communications 2004 - 2005
Skills
Product Management, Strategy, Product Marketing, Telecommunications, Product Development, Professional Services, Thought Leadership, IT Strategy, Business Development, Integration, Program Management, Business Strategy, Management Consulting, New Business Development, Wireless, Project Management, Mergers & Acquisitions, Entrepreneurship, Unified Communications, VoIP, Consulting, Business Process..., Technology Scouting, Solutions Development, R&D, Solution Architecture, Market Planning, Marketing Strategy, Technology Integration, Strategy Development, New Business Launch, Technology..., Organizational..., Strategic Leadership, Executive Management, Project Execution, IT Management, IT Outsourcing, Engineering, Profit & Loss Management, Emerging Technologies
Education
University of Toledo 1993 — 1996
MBA, Marketing and IT
The University of Akron 1989 — 1992
MA/MPA, Urban Studies, Public Administration, Information Systems
Delhi University 1983 — 1987
BA Honors, Economics
XO Communications April 2015 - Present
Level 3 Communications November 2014 - February 2015
tw telecom October 2006 - November 2014
COX COMMUNICATIONS April 2006 - September 2006
AT&T Local Network Services May 2004 - December 2005
YIPES ENTERPRISE SERVICES, INC October 2002 - November 2003
Ronson Communications and Information Systems April 2002 - August 2002
QWEST COMMUNICATIONS CORP. August 2001 - November 2001
QWEST COMMUNICATIONS CORP. March 2000 - August 2001
DANELLA ENGINEERING AND CONSTRUCTION. August 1997 - March 2000
Skills
Construction Management, Optical Fiber, Software Documentation, Networking, Telecommunications, Broadband, Process Scheduler, Procurement, Leadership, Management, Fiber Optics, DWDM, Ethernet, VoIP, Project Management, MPLS, T1, IP, Managed Services, Wireless
Education
Community College of Philadelphia 1988 — 1988
Site Engineering & Contract Specifications
Thomas Nelson Community College 1987 — 1987
AutoCAD Version 2.17, 2.6, and Release 9
Hampton University 1976 — 1979
Architecture
JPMorgan Chase & Co. July 2015 - Present
Creighton University August 2014 - Present
Creighton University Heider College of Business August 2011 - Present
XO Communications June 2014 - August 2014
Olde Towne Athletic Club May 2007 - August 2013
Office of U.S. Representative David Rivera June 2012 - July 2012
Skills
Financial Analysis, Public Speaking, Research, Student Leadership, PowerPoint, Social Media, Microsoft Office, Microsoft Word, Athletics, Microsoft Excel, Facebook, Twitter, Ethical Decision Making, Stock Valuation
Education
Marist School 2008 — 2012
Creighton University's Heider College of Business
Finance & Economics
ADP September 2013 - July 2015
XO Communications March 2013 - September 2013
Windstream Communications/PAETEC August 2010 - March 2013
PAETEC/McLeodUSA January 2002 - August 2010
Allegiance Telecom January 2000 - January 2002
Skills
B2B, Salesforce.com, colocation, cloud..., Cloud Computing, Selling, Sales Operations, Sales, Telecommunications, Cold Calling, Leadership, SaaS, Sales Process, Direct Sales, Enterprise Software, Solution Selling, Management, Account Management
Education
Oakland Community College
Macomb Community College
Cuyahoga Community College
O1 Communications November 2013 - Present
Comcast Cable November 2010 - November 2013
O1 Communications 2007 - 2010
XO Communications 2001 - 2007
James Lick High School and Silver Creek High School 1992 - 1996
Skills
VoIP, MPLS, Enterprise Software, Networking, CRM, Solution Selling, Sales Process, Managed Services, Telecommunications, SIP Trunking, Sales, Strategy, Direct Sales, Selling, IP, T1, Co-location, Disaster Recovery, Metro Ethernet, Salesforce.com, New Business Development, Sales Operations, Unified Communications, SIP, Consulting, Account Management, Lead Generation, Management, Cloud Computing, Data Center, Optical Fiber, Avaya, Hosted Services, SaaS, Sales Management, Wireless, Call Centers, Channel Partners, Business Development, Product Management, Strategic Planning, B2B, Strategic Partnerships, PRI, Telephony, Proficient in..., Leadership, Consultative Selling, Ethernet, Cross-functional Team...
Education
Technical School of Orthopedics 1994 — 1995
Technical Certificate of Completion, Orthopedic, 3.85 GPA
De Anza College 1991 — 1993
James Lick 1986 — 1990
TAIT & Associates, Inc July 2015 - Present
McCormick Training & Consulting, LLC September 2014 - Present
XO Communications July 2011 - September 2014
Mission Hills Mortgage Bankers August 2010 - July 2011
State of California November 2008 - August 2010
Washington Mutual September 2000 - January 2008
Skills
Access, Microsoft Excel, Outlook, Management, Administrative..., Office Management, Adobe Acrobat, Customer Service, Event Planning, PowerPoint, Visio, Risk Management, Time Management, Word, Microsoft Office, Spreadsheets, Data Entry, Administrative Support, Documentation, Customer Relations, SharePoint, Newsletters, Teamwork, Editing, Event Management, Banking, Research, Inventory Management, Fundraising, Photoshop, Non-profits, Nonprofits, Microsoft Word
Education
Cypress College
XO Communications November 2011 - Present
Siganture Pen Company 2013 - 2015
Siganture Pen Company 2013 - 2015
Earthlink Business (formerly Deltacom) August 2008 - November 2011
TW Telecom August 2001 - September 2008
ITC Deltacom 1999 - 2001
Skills
Telecommunications, Sales Management, Enterprise Software, Strategic Planning, Forecasting, Management, Strategic Sales, Sales Process, Sales Operations, Solution Selling, Managed Services, Direct Sales, Unified Communications, VoIP, Salesforce.com, Selling, Business Development, Cloud Computing, MPLS, Account Management, Data Center, Sales, Leadership, Cold Calling, Strategy, Wireless
Education
Cumberland University 1994 — 1998
BA, Business Administration, Marketing and Management
Shelbyville Central High School 1990 — 1994
The Dow Chemical Company March 2014 - Present
Dow Chemical August 2011 - March 2014
XO Communications September 1999 - July 2011
Skills
Customer Service, Management, Microsoft Excel, Program Management, VBA, Microsoft Office, Leadership, Telecommunications, Call Centers, Process Improvement, Troubleshooting, Team Leadership, Cross-functional Team..., Vendor Management, Ethernet, IP, Networking, Project Management
Education
Davenport University 2005 — 2009
Bachelor, Computer Information Systems
Acumen Algorithms September 2014 - Present
Acumen Management Group July 2012 - September 2014
Sodexo April 2008 - July 2012
Venali October 2006 - April 2008
XO Communications November 2004 - December 2005
Skills
Finance, Financial Modeling, Strategic Planning, Financial Analysis, Managerial Finance, Forecasting, Management, Customer Service, Business Strategy, Corporate Finance, Start-ups, Mergers & Acquisitions, Leadership, Sales, Marketing, Strategy, C#, Hyperion, Automated Trading, Algorithm Development, Futures Trading
Education
Cornell University - Johnson Graduate School of Management
MBA, Finance
University of Michigan
BA, Economics
XO Communications July 2014 - Present
DRS Technologies, Inc. February 2013 - June 2014
SAIC July 2012 - February 2013
URS Corporation October 2010 - March 2012
DRS Defense Solutions, LLC June 2009 - October 2010
Apptis January 2009 - June 2009
DRS Defense Solutions, LLC July 2006 - January 2009
Apptis April 2004 - July 2006
CACI International Inc October 2002 - March 2004
NuVox 2001 - 2002
Skills
Network Operations, Network Administration, Satellite Communications, Provisioning, SDH, Network Engineering, Fiber Optics, Telecommunications, Computer Network..., Troubleshooting, Servers, LAN-WAN, DNS, DoD, Network Security, Routers, Networking, Routing, BMC Remedy, Computer Hardware, Hardware, WAN, TCP/IP, Juniper, Active Directory, ATM networks, Switches, Microsoft Exchange, Microwave, Testing, Integration, VMware, Optical Fiber, Security, Cisco Technologies, Security+, Technical Support
Education
Park University 2004 — 2014
Computer Based Information Systems
Community College of the Air Force 1989 — 1992
Electronis Principles
Springpath May 2015 - Present
NetApp April 2013 - April 2015
Red Hat May 2012 - April 2013
NetApp May 2005 - May 2012
VMware February 2004 - May 2005
XO Communications April 2002 - May 2004
Genuity February 2001 - November 2001
Wish Solutions November 1999 - December 2000
Excite@Home April 1999 - November 1999
LiveWorld March 1998 - April 1999
Skills
Virtualization, SAN, NAS, NetApp, Data Center, Cloud Computing, Solaris, Linux, iSCSI, NFS, Professional Services, Windows, Disaster Recovery, Red Hat Linux, SaaS, Storage Virtualization, RHEL, Storage Architecture, ITIL, VMware Infrastructure, Consulting, Solution Selling, Solution Architecture, Fibre Channel, Storage Solutions, Deduplication, High Performance..., Salesforce.com, Team Leadership, RHEV, Local Area Network, Linux KVM, PaaS, IaaS, Hybrid Cloud, Business Continuity, Project Planning, Proof of Concept, Product Demonstration, Performance Tuning, OpenStack, Pre/Post Sales Engineers, Systems Engineering, Presentations, Online Backup, Hyper Converged..., Software Defined Storage, Sales Presentations, Private Cloud
Education
Kennesaw State 1992 — 1994
CS
Cuyahoga Community College 1994 — 1995
CS
CloudSmartz, Inc. July 2012 - Present
LearnSmartz January 2012 - December 2012
XO Communications January 2009 - October 2011
Global Crossing December 2006 - December 2008
Global Crossing March 2002 - December 2006
Global Crossing October 2001 - March 2002
Global Crossing January 2001 - March 2002
Global Crossing April 1994 - December 2000
Wagner Consulting August 1991 - March 1994
Accenture July 1988 - July 1991
Skills
Executive Management, Telecommunications, Business Turnaround, Sales Management, Professional Services, Management Consulting, P&L Management, International Business, Product Development, Marketing Strategy, IT Management, IT Strategy, Customer Acquisition, High Growth, Client Service, Advisory Boards, Cloud Computing, Strategic Partnerships, Board Level, New Venture Development, Mobile Learning, Learning Management, Healthcare Information..., Financial Services, VoIP, Strategy, Managed Services, Mergers & Acquisitions, Selling, Business Development, Integration, Co-location, Outsourcing, Sales Operations, IP, Data Center, Leadership, Enterprise Software, Unified Communications, Team Building, Networking, Vendor Management, Go-to-market Strategy, Solution Selling, Business Strategy, Security, Management, SaaS, Client Services
Education
Cornell University 1983 — 1988
Bachelor of Science, Electrical Engineering
Verizon November 2011 - Present
Juniper Networks October 2010 - September 2011
XO Communications January 2010 - October 2010
Titan Worldwide October 2008 - December 2009
Premiere Global Services September 2005 - October 2008
Computer Design & Integration, LLC March 2005 - September 2005
Prominence Network October 2004 - March 2005
Data Industries July 2004 - October 2004
Frontline Communications June 2003 - October 2004
Frontline Communications March 2002 - June 2003
Skills
LAN/WAN, VoIP, Network Security, cisco, Juniper, SBC, SIP, MPLS, IPSec, VPN, BGP, OSPF, SQL, Linux, Cisco Technologies, Managed Services, LAN-WAN, Ethernet, Telecommunications, Unified Communications, Networking, IP, TCP/IP, WAN, Integration, Telephony, Data Center, Network Architecture, Computer Network..., Routers, Switches, Routing, Network Design, MPLS VPN, Wireless, Network Administration, Frame Relay, Network Engineering, CCNA, Firewalls, Security, Juniper Technologies
Education
De La Salle University 1991 — 1995
Bachelor of Science
AT&T April 2009 - Present
XO Communications February 2009 - April 2009
Washington Mutual Card Services October 2007 - February 2009
Bancplus Home Mortgage Center September 2005 - October 2007
Skills
Wireless, LTE, Integration, Program Management, PMP, Management, Telecommunications, Project Management, Team Management, Government Procurement, Process Automation, Financial Forecasting, Cross-functional Team..., Analysis, Data Analysis, Sales, Budgets, Leadership, Process Improvement, Banking, Finance, Troubleshooting, Account Management, Human Resources, Professional Services, Training, Government, Solution Selling, Strategic Planning, Databases, Contract Negotiation, SharePoint, Start-ups, Accounting, Business Development, Financial Modeling, Vendor Management, Security, Managed Services, Customer Service, Business Analysis, Strategy, Team Leadership, Project Planning, VoIP
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA) in Accounting, Maintained 3.78 GPA
University of Tampa - John H. Sykes College of Business 2003 — 2005
Bachelor of Science in International Business and Minor in Finance, Maintained 3.86 GPA while working 60 hours per week
Daytona Beach Community College 2000 — 2002
Associate of Arts in Business Administration, Maintained 3.82 GPA while working 40 hours per week and being actively involve.
Comcast Cable 2010 - Present
New Global Telecom November 2007 - March 2010
Compuware June 2002 - November 2007
American Express December 2003 - April 2007
XO Communications 2000 - 2001
Toshiba America Information Systems June 1995 - April 2000
WESTERN ATLAS 1989 - 1991
Dresser Atlas 1988 - 1989
Dresser Atlas 1979 - 1987
Skills
Troubleshooting, CentOS, DNS, Sendmail, System Monitoring, Web Development, Production Support, VoIP, Apache, Linux, TCP/IP, Cloud Computing, System Administration, RedHat
Education
Concordia University-Irvine 1991 — 1995
BA
DeVry Tech 1976 — 1979
EET
nTELEgence, Inc. December 2000 - Present
XO Communications May 2011 - May 2012
Verizon Wireless April 2010 - April 2011
SBC, now AT&T 1995 - December 2000
SBC 1990 - 1995
Southwestern Bell 1987 - 1990
Southwestern Bell 1986 - 1987
Southwestern Bell 1985 - 1986
Education
Dallas Baptist University 1993 — 1995
MBA, Management
Texas A&M University 1980 — 1984
BS, Computing Science
Specialized Post Graduate Training
Transportation Security Administration June 2002 - Present
XO Communications April 1999 - October 2001
Federal Bureau of Prisons May 1992 - June 1999
US Army 1983 - 1992
Skills
Airports, Aviation Security, CCTV, Customer Service, Emergency Management, Government, Homeland Security, Inspection, Leadership, Microsoft Word, Operations Management, Physical Security, PowerPoint, Project Management, Security, Security Clearance, Security Training, Supply Chain, Surveillance, Team Building, Telecommunications, Training, Cargo Security, Program Management
Education
Dallas Baptist University 2007 — 2008
Accenture April 2007 - Present
Accenture June 2005 - April 2007
XO Communications June 1998 - June 2004
Skills
EIGRP, BGP, MPLS, VPN, WAN, Cisco Routers, Cisco ASA, Switches, Juniper, Firewalls, Proxy Servers, ASA, Networking, Checkpoint, Network Design, Managed Services, Proxy, Network Architecture, Network Security, Juniper Technologies, Routing
Education
Dynamic World Wide 2014 — 2014
Juniper: CJFV, Configuring Juniper Networks Firewall/IPSec VPN Products
Dynamic World Wide 2011 — 2011
CJSA - Juinper SA Series
Global Knowledge 2010 — 2010
MPLS over Enterprise Networks
New Horizon's 2008 — 2008
Cisco ASA
Global Knowledge 2007 — 2007
Implementing MPLS In A Cisco Network
Davenport University 2001 — 2001
Advanced Cisco Router Configuration
Davenport University 1999 — 2000
CCNA
Delta College 1998 — 1999
AS400, UNIX, Novell Networking
Adobe Systems January 2015 - Present
Adobe Systems Incorporated November 2011 - January 2015
Adobe Systems (Manpower Contractor) June 2010 - November 2011
Palm 2010 - 2010
Adobe Systems February 2008 - August 2009
Palm Inc September 2007 - January 2008
XO Communications March 2001 - June 2007
XO Communications (through Manpower, Inc January 2001 - January 2002
Intuit January 2000 - January 2001
Skills
Project Management, SAP, Pricing, CRM, Forecasting, Program Management, Management, Telecommunications, Training, Analysis, Account Management
Education
Bryman School
De Anza College
Red Cross
XO Communications August 2012 - Present
T-Mobile December 2006 - December 2011
T-Mobile December 2006 - December 2011
Skills
Customer Experience, Customer Retention, Leadership Development, Team Building, Training
Education
Dallas Baptist University 2000 — 2003
Masters of Arts, Org Mgmt/HR
Northwestern State University 1985 — 1989
Bachelor of Science, Business Administration
XO Communications February 2010 - August 2013
XO Communications April 2000 - February 2010
Skills
Team Leadership, Sales Process, Team Building, Service Delivery, Strategic Planning, MPLS, New Business Development, Network Design, CRM, Process Improvement, Product Management, Customer Satisfaction, Integration, Microsoft Office
Education
Cornerstone University 2000 — 2003
Bachelor, Business Administration
Grand Valley State University 1990 — 1995
Business/Law
Double D Construction September 2006 - Present
Nature Affects 1999 - 2011
Commercial Construction March 1984 - September 2006
XO Communications 1984 - 1987
Nordson Corporation April 1981 - March 1984
Skills
Time Management, Employee Relations, Risk Management, Scheduling, Team Building, Performance Management, Team Leadership, Change Management, Problem Solving, Planning, Strategic Planning, Customer Relations, Team Management, Contract Management, Vendor Management, Teamwork, Customer Service, Training, Process Scheduler, Project Planning, Project Management
Education
Dekalb Community College 1980 — 1981
Business
XO Communications May 2014 - Present
XO Communications December 2006 - May 2014
XO Communications May 2003 - December 2006
XO Communications May 1999 - May 2003
Ericsson November 1996 - May 1999
Skills
Telecommunications, MPLS, VoIP, Ethernet, IP, Managed Services, Wireless, T1, Fiber Optics, DWDM, Network Design, Optical Fiber, SIP, Telephony, Computer Network..., SDH, Co-location, WAN, Unified Communications, Metro Ethernet, Broadband, TDM, Frame Relay, LAN-WAN, SIP Trunking
Education
County College of Morris
Buisness Fundementals
XO Communications 2011 - 2013
Education
Community College of Allegheny County 1963 — 1966
Digital Direction February 2014 - Present
AT&T September 2012 - February 2014
AT&T January 2008 - September 2012
General Produce Distributors May 2005 - January 2008
Sunkist Growers January 2003 - May 2005
MPower Communications November 2001 - January 2003
XO Communications 2003 - 2003
Teligent September 2000 - November 2001
Hewitt Associates 1999 - 2000
Skills
Solution Selling, Account Management, Sales Management, Telecommunications, Managed Services, MPLS, Direct Sales, New Business Development, VoIP, Wireless, Sales, Unified Communications, Strategic Planning, Contract Negotiation, Business Development, B2B, Product Management, Co-location, Long Distance, Selling, Sales Process, Sales Operations, Strategic Partnerships, Challenge Driven
Education
Illinois State University 1997 — 1999
N/A, Criminal Justice Administration
St. Edwards Central Catholic High School 1990 — 1994
Columbia College
B.A., Criminal Justice Administration
XO Communications June 2005 - Present
Allegiance Telecom March 2002 - June 2006
Education
Dallas County Community College 1993 — 1995
XO Communications April 2007 - Present
GTI June 2005 - April 2007
XO Communications / Nextlink November 1998 - April 2003
Skills
Optical Fiber, Fiber Optics, Ethernet, DWDM, MPLS, Telecommunications, FTTx, Broadband, Network Design, IP, Co-location, SDH, Metro Ethernet, Networking, Telephony, SIP, VoIP, TDM, WAN, VPLS, Switches, BGP, Data Center, Fiber Optic Networks, PRI, LAN-WAN, MPLS VPN, IPTV, Routing, Managed Services, DSL, Wireless, Avaya, Telecommunications..., Cisco Technologies, WiFi, CDMA, Cellular Communications, Transmission, Network Architecture, Network Engineering, WiMAX, Sales Engineering, Carrier Ethernet, Internet Services, Unified Communications, Computer Network..., Microwave, Cabling, LTE
Education
Dallas County Community College 1976 — 1978
Mesquite High School 1972 — 1976
Village Project January 2015 - Present
Talbots 2013 - Present
XO Communications January 2012 - March 2013
XO Communications January 2008 - January 2012
XO Communications October 2006 - January 2008
XO Communications February 2005 - October 2007
XO Communications November 2003 - February 2005
Skills
MPLS, Managed Services, VoIP, Unified Communications, Telecommunications, Solution Selling, Telephony, IP, WAN, Wireless, Data Center, Direct Sales, Cloud Computing, Network Design, SaaS, Ethernet, SIP, Co-location
Education
Cuyahoga Community College 2013 — 2015
Associate of Science (AS)
XO Communications July 1996 - Present
Tracewell Systems August 1992 - July 1996
Education
Columbus State
AS, Computer Electronics
XO Communications August 2015 - Present
Cynosure Hobbies April 2015 - Present
Infinera April 2014 - May 2015
XO Communications February 2012 - April 2014
XO Communications January 2011 - February 2012
XO Communications March 2010 - January 2011
XO Communications February 2009 - April 2010
XO Communications June 2007 - February 2009
XO Communications November 2006 - June 2007
XO Communications October 2005 - November 2006
Skills
DS3, Telecommunications, Troubleshooting, Network Operations, DWDM, Fiber Optics, Computer Network..., T1, Transmission, IP, MPLS, Switches, VoIP, Ethernet, Telecommunications..., WAN, Call Centers, Network Design, Optical Fiber, Telephony, LAN-WAN, Metro Ethernet
Education
Cuyahoga Community College 2003 — 2004
None, Photography
Lorain County Community College 1984 — 1987
AofA, General Studies
Brookside High School
Lorain County Community College
XO Communications January 2009 - Present
Delphi December 1975 - August 2009
Skills
Succession Planning, Talent Management, Deferred Compensation, Performance Management, Employee Relations, Human Resources, Employee Benefits, New Hire Orientations, Training, Management, Process Improvement, Program Management, Resume Writing, Employee Engagement, Hiring, Talent Acquisition, Labor Relations, College Recruiting, Workforce Planning, Benefits Administration, Onboarding, Applicant Tracking..., HR Policies, HRIS
Education
Daemen College
Bachelor Business & Economics
CenturyLink Business May 2013 - Present
Netlink August 2012 - May 2013
Penn State Alumni Association - Michigan Chapter 2008 - 2013
XO Communications April 2010 - March 2012
Ford Motor Company 2001 - 2008
Global Crossing 1998 - 2001
Skills
Vendor Management, Network Design, IP Networking, Contract Negotiation, Contract Management, Account Management, RFP preparation, RFQ, MS Visio, Telecommunications, Telecommunications..., Client Services, Wide Area Networking, Voice Services, Data Services, MPLS, PRI, Internet, Customer Service, Customer Relations, Client Relationship..., Contract Negotiations, Requirements Analysis, Vendor Relations, IP, Strategic Planning, Planning, Billing, Sales Support, Cisco, Budgeting, Negotiation, Access, Ethernet, Service Delivery, Service Delivery..., Project Management, Project Planning, Cisco Technologies, Visio, WAN, Budgets, Network Architecture, Management, CRM, PMP, System Deployment, Networking, Sales Operations, Invoicing
Education
Michigan State University 1999 — 2002
MA, Information & Telecommunication Management
Penn State University 1994 — 1998
BA, Telecommunications
Davenport University 2012 — 2012
Project Management
Oakland Community College 2009 — 2010
CCNA, Networking
San Jose Mercury News December 2012 - Present
San Francisco Chronicle October 2011 - November 2012
SFGate.com March 2010 - October 2011
Symantec April 2006 - March 2010
CRESA Partners October 2001 - April 2006
XO Communications November 1999 - January 2001
Coherent July 1996 - November 1999
Skills
Salesforce.com, Sales, Advertising, Leadership, Management, CRM, Online Advertising, Social Media Marketing, Advertising Sales, Digital Media, Lead Generation, Digital Marketing, Account Management, Social Media, Mobile Marketing, Email Marketing
Education
California Recording Institute 1998 — 1998
Audio Engineering Certificate
University of Phoenix 1997 — 1998
Business Course
De Anza College 1994 — 1995
General Education
West Valley College 1991 — 1992
General Education
XO Communications December 2001 - Present
United States Marine Corps October 1996 - October 2001
Education
Community College of Aurora 2001 — 2005
Bachelor of Science, Science; Business Administration
Columbus Avenue Elementary
Turner Cole July 2012 - Present
FedEx Freight June 2011 - Present
Windstream Communications March 2010 - March 2011
Deltacom November 2008 - September 2010
XO Communications May 2007 - September 2008
PAETEC January 2006 - May 2007
Xspedius Communications June 2003 - July 2005
FMU 2004 - 2005
XO Communications January 2002 - June 2003
Broadwing Communications 2001 - 2003
Skills
MPLS, Disaster Recovery, Co-location, Managed Services, VoIP, Telecommunications, Unified Communications, Solution Selling, SIP Trunking, Hosted Services, T1, Telephony, Sales, Management, New Business Development, Contract Negotiation, Networking, Direct Sales
Education
Colorado Technical University 2007 — 2008
Masters, Business Management
Western Illinois University 1984 — 1986
Bachelors, Marketing Finance
Illinois Valley 1982 — 1984
aa, associates arts
LaSalle Peru High 1978 — 1982
Diploma, General
AT&T Mobility April 2007 - Present
XO Communications 2003 - 2007
Allegiance Telecom 1999 - 2003
Skills
Direct Sales, Solution Selling, Telecommunications, Sales Operations, Account Management, Wireless, Managed Services, Customer Retention, Unified Communications, Sales Process, VoIP
Education
Columbia College Chicago
Bachelor's Degree
ISU
Roosevelt University
Master's Degree
Waverley Surgery Center July 2006 - November 2010
SOAR Medical Associates April 2004 - June 2006
XO Communications April 2001 - November 2002
Condor Systms, Inc. 1997 - 2000
Stanford Telecom 1995 - 1996
Skills
Sales, Healthcare, Hospitals, Marketing, HIPAA, Healthcare Information..., Data Entry, Outlook, Patient Safety
Education
De Anza College 1998 — 2001
Associate's, Business Admin
Verizon Wireless 2002 - Present
XO Communications 1998 - 2000
Demag Plastics Group 1997 - 1999
Skills
Administrative..., Call Centers, Customer Service, Data Entry, Microsoft Office, Outlook, Telecommunications, Wireless
Education
Cuyahoga Community College
Associates, Liberal Arts
Kaplan University
Compuvision Systems November 2004 - Present
XO Communications 1999 - 2003
Skills
Network Administration, Windows 7, Computer Hardware, Troubleshooting, Servers, Windows Server, Technical Support, Windows XP, Laptops, Printers, Hardware, Norton Ghost, Cisco Technologies, Windows, Active Directory
Education
Davenport University
Associates of Applied Scienence, Computer Networking
ANPI April 2014 - Present
SpectrumVoIP April 2010 - April 2014
PAETEC April 2007 - April 2010
Centris Information Services May 2005 - March 2007
XO Communications October 2002 - May 2005
Ionex Telecommuncations June 2000 - October 2002
Skills
Solution Selling, Account Management, VoIP, Telecommunications, Unified Communications, Direct Sales, Customer Retention, Customer Onboarding, Channel Sales
Education
Dallas Theological Seminary
Master's Degree, Systematic Theology & Education
Friedman Kaplan Seiler & Adelman LLP 2006 - 2009
XO Communications 1999 - 2003
McCaw Cellular 1986 - 1994
Skills
Litigation, Legal Research, Intellectual Property, Commercial Litigation, Private Equity, Corporate Law
Education
Columbia University in the City of New York 1974 — 1977
Doctor of Law (JD)
Yale University 1970 — 1974
Bachelor of Arts (B.A.)
Oracle October 2008 - Present
Oracle Corporation December 2006 - September 2008
SureShot Strategies August 2006 - November 2006
XO communications October 1999 - December 2001
SGI January 1999 - September 1999
Education
Delhi University
Bachelor's, Mathematics
General Dynamics Information Technology Field Service Analyst/Voice Data EngineerBAE Systems Information TechnologyJanuary 2013 - April 2014
Optivor Technologies, LLC 2010 - 2013
Wyle Information Systems July 2007 - January 2010
American Institutes for Research 2004 - 2007
XO Communications 2000 - 2004
Nextel Communications 1998 - 2000
Skills
Telecommunications, VoIP, IP, Business Development, Data Center, Voice Mail, Voice & Data Convergence, Telecommunications..., Desktop Computers, Switches, Networking
Education
Community College of the Air Force 1990 — 1992
Associate's Degree, Electronic systems Technology
Cowen and Company March 2015 - Present
XO Communications February 2011 - August 2014
Valhalla Partners Portfolio Company: Fishbowl Marketing September 2010 - February 2011
Valhalla Partners April 2006 - September 2010
Sprint Nextel November 2005 - April 2006
Credit Suisse September 2000 - September 2002
Deutsche Bank June 1998 - September 2000
Skills
Mergers, Private Equity, Corporate Development, Strategic Financial..., Due Diligence, Program Management, M&A experience, Investment Banking, Investments, Investor Relations, Equities, Start-ups, Strategic Partnerships, Competitive Analysis, Business Strategy, Executive Management, Management, Mergers & Acquisitions
Education
The University of Chicago Booth School of Business 2003 — 2005
MBA, Finance & Entrepreneurship
University of St. Andrews 2002 — 2003
M. Litt., Shakespeare Studies
Columbia University in the City of New York 1994 — 1998
BA, Classical Languages
TerreStar Networks June 2010 - March 2012
Looking Glass Networks August 2001 - March 2007
XO Communications October 1998 - July 2001
Worldcom/MCI July 1995 - October 1998
Skills
Data Center, Computer Network..., Cisco Technologies, Wireless, Routing
Education
Tarrant County College 2012 — 2014
Associate of Arts and Sciences (AAS), Information Technology/Network Support
Del Mar College 1989 — 1994
Associate of Arts and Sciences (AAS), Industrial management
Xerox September 2010 - Present
Stellargy April 2007 - September 2012
Unisys August 2006 - April 2007
Digital Motorworks May 2004 - June 2006
XO Communications August 2001 - May 2002
NorthPoint Communications November 1998 - March 2001
Brooks Fiber/WorldComm August 1997 - November 1998
US Air Force May 1993 - March 1997
Skills
Incident Management, ITIL, Data Center, Servers, Troubleshooting, Security, Network Administration, Technical Support, Operating Systems, Integration
Education
Park University 2000 — 2004
Bachelor of Science, Management of Computer/Information Systems
Community College of the Air Force 1985 — 1988
Associates of Applied Sciences, Personnel Management
Community College of the Air Force 1978 — 1984
Associates of Applied Sciences, Electronic Systems Technology
New Brunswick High School 1967 — 1969
Diploma
XO Communications September 2003 - Present
Education
De Anza College 1993 — 1995
VHA Inc. October 2014 - Present
VHA September 2011 - October 2014
Michael Jester Photography January 2008 - July 2013
Novation December 2006 - August 2011
XO COMMUNICATIONS November 2005 - October 2006
XO COMMUNICATIONS June 2004 - November 2005
ALLEGIANCE TELECOM August 2002 - June 2004
ALLEGIANCE TELECOM March 2002 - August 2002
ALLEGIANCE TELECOM August 2000 - March 2002
ALLEGIANCE TELECOM January 2000 - August 2000
Skills
Healthcare, Data Analysis, Process Improvement, Leadership, Access, Analysis, Team Building, Microsoft Office, Analytics, Forecasting, Sales Operations, Microsoft Excel, Report Development, Report Design, Predictive Analytics, Predictive Modeling, Customer Service, Management, Strategic Planning, Strategy, Problem Solving, Research, Salesforce.com, Microsoft Word, Microsoft SQL Server, Critical Thinking, Knowledge-hungry Learner, Spreadsheets, Data Mining, Data Modeling, Business Analysis, Financial Analysis, Competitive Analysis, Root Cause Analysis, Analytical Skills, Quantitative Analytics, Business Analytics, Statistics, Statistical Modeling, Statistical Data..., Trend Forecasting, Cross-functional Team..., Hospitals, Project Management, Healthcare Information..., Healthcare Industry, Program Management, Software Documentation, Training, PowerPoint
Education
The University of Texas at Arlington 1984 — 1988
Bachelor of Arts (BA), History (Pre-Law)
Davidson College 1983 — 1984
History
The University of Texas at Arlington 1982 — 1983
Bachelor of Arts (BA), Aerospace Engineering
XO Communications February 2007 - February 2014
AT&T Global Network Solutions December 2004 - April 2006
AT&T Local Network Solutions March 2000 - October 2003
Skills
VoIP, Wireless, T1, DWDM, Telecommunications, Ethernet, Engineering, MPLS, IP, Switches, DCS, Network Design, Networking, Cisco Technologies, Optical Fiber, Network Engineering, Telephony, Fiber Optics, LAN-WAN, Data Center
Education
Kean University
Information Systems & Telecommunications
CUNY New York City College of Technology
Computer Information Systems
Queensborough Community College
Associate of Arts and Sciences (AAS), Computer Information Systems
Charter Communications October 2001 - Present
XO Communications June 2000 - October 2001
Kelly Services January 1999 - January 2000
Skills
Network Engineering, Change Management, RF troubleshooting, Desktop Support..., Unix, Linux, Optical Network, Cisco Routers, Cisco IOS, Cisco Technologies, CMTS, Customer Service, Training, Operating Budgets, Hiring Practices, Supervision, LAN-WAN, VoIP, IP, Ethernet, Servers, Telecommunications, WAN, Routers, Networking, Operating Systems, VPN, Hardware, Computer Network...
Education
Delta College 2005 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Davenport University 2000 — 2001
Cisco Network Academy (CCNA)
Frankenmuth Insurance February 2015 - Present
XO Communications July 2007 - February 2015
Skills
BGP, EIGRP, OSPF, Routing, Juniper, MPLS, Frame Relay, JUNOS, Routing Protocols, Routers, CCNA, VLAN, QoS, LAN/WAN, Cisco, VPN, IPSec, Cisco Switches, T1, IP, Firewalls, Ethernet, IP Networking, LAN-WAN
Education
Franklin University 2011 — 2014
Bachelor of Science, Information Technology
Delta College 2004 — 2007
Associates, PC System Support
XO Communications September 2014 - Present
Skills
Active Directory, Windows Server, Windows 7, Troubleshooting, Windows XP, Networking, Computer Hardware, Servers, Technical Support
Education
Davenport University 2011 — 2015
Heartland Payment Systems March 2014 - Present
E la Carte Inc. January 2014 - January 2015
Heartland Payment Systems February 2013 - June 2013
Baylor Health Care System January 2013 - February 2013
St. Jude Medical August 2005 - August 2012
Beal Bank August 2002 - August 2005
KMAC Interactive May 2001 - August 2002
XO Communications June 2000 - December 2000
Software Spectrum \ Kforce January 2000 - May 2000
Skills
Windows XP Pro, Windows 7, Hardware, Software Installation, Operating Systems, Networking, LAN-WAN, TCP/IP, Wireless, Hubs, Printers, Dell Computers, iPad, BMC Remedy, Marimba, Microsoft Office, McAfee Antivirus, Peripherals, Troubleshooting, Remote Troubleshooting, Active Directory, SCCM, Heat, Dameware, Microsoft Exchange, Lync, DHCP, Access, Microsoft SQL Server, Technical Support, Citrix
Education
Dekalb Technical College
Plano Senior High School
Cricket Communications 2008 - 2012
Qwest 2008 - 2008
Video Professor 2005 - 2008
Video Professor 2003 - 2005
XO Communications 2000 - 2002
Checks Unlimited 1999 - 2000
Wilkerson Corporation 1997 - 1999
Skills
E-commerce, Product Management, Telecommunications, Mobile Devices, Email Marketing, Marketing, SEM, SEO, PPC, Mobile Marketing, Web Analytics, Google Analytics, CRM, Omniture, Online Marketing, Analytics, Online Advertising, Lead Generation, Digital Marketing, Conversion Optimization, Affiliate Marketing, Database Marketing, Customer Acquisition, Google Adwords, Web Marketing, Digital Strategy, Competitive Analysis, B2B Marketing, Social Media Marketing, Integrated Marketing, Direct Marketing
Education
Community College of Denver 2013 — 2015
Associate's Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
University of Colorado
Master of Science (M.S.), Marketing
Iowa State University - College of Business
Bachelor of Business Administration (B.B.A.), Marketing
US Foods ployee supervisor July 2015 - Present
UPS September 2006 - July 2015
XO Communications December 2004 - April 2013
Graie square owers corp June 2002 - December 2004
SEIU Local 32BJ May 1986 - September 2001
Skills
Microsoft Excel, Dispatching, Warehousing, Transportation, Shipping, Employee Relations, Conflict Resolution, Training, Leadership, Policy, Time Management, Union, Forecasting, Employee Benefits, Collective Bargaining, FMLA
Education
Cornell University ILR School 2014 — 2015
certificate, Labor and Industrial Relations
NYU school of continuing Ed. 2002 — 2004
certificate, Human Resources, General, 3.4
US Navy 1980 — 1983
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
US NAVY 1980 — 1982
Associate's Degree, Business Administration /Human resources, 3.35
Michigan Dept. of Corrections June 2015 - Present
Martin Chevrolet January 2015 - June 2015
McDonald Auto Group October 2014 - January 2015
Charter Communications June 2012 - October 2014
Charter Communications August 2007 - June 2012
Charter Communications February 2005 - August 2007
XO Communications 2001 - 2005
Skills
Quality Assurance, Cabling, Vendor Management, Customer-facing, Management, Operations Improvement, Microsoft Office, Internet, Web Hosting, Security, Wireless Broadband, Cable Broadband, T1, DSL, LAN-WAN, Optical Fiber, Internet Services, IP, Fiber Optics, Cable Television, Metro Ethernet, MPLS, System Administration, WAN, Customer Satisfaction, Troubleshooting, VoIP, Telecommunications, Wireless
Education
Davenport University-Eastern Region 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.13
Delta College 1997 — 2005
Associates in General Education and Associates in Science, Math and Science, 3.3
Saginaw Valley State University
Criminal Justice/Police Science
Visible Spectrum Inc. (Formerly TapTV Inc) October 2008 - Present
G&S Expedited Freight December 2006 - September 2008
Port Charlotte Disposal Inc October 2004 - October 2006
FifthAxis Interactive Systems December 2001 - August 2004
XO Communications July 1998 - September 2001
Skills
All kinds.. need to..., DNS, Cisco Technologies, Strategic Planning, IT Operations, Firewalls, Social Media, Digital Media, Advertising
Education
Culver Stockton College 1994 — 1997
Bachelor of Science (BS)
Northern Illinois University 1993 — 1994
Bachelor of Science (BS)