XO Communications
Industry: Company
DescriptionXO Communications network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper (EoC). In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies. Parent organization: Verizon Communications Headquarters: Herndon, Virginia, United States CEO: Christopher K. (Chris) Ancell (2 Dec 2013–) Founder: Craig McCaw Founded: 4 July 1996 Subsidiaries: XO Communications Services Inc, Concentric Cloud Solutions, LLC, XO Interactive Inc
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XO Communications Employees
365 Data Centers July 2014 - Present
Department of Defense Education May 2011 - June 2014
Switch and Data August 2007 - September 2010
XO Communications July 2000 - August 2006
Skills
Data Center, Sales, Managed Services, Telecommunications, Call Centers, Management, Team Leadership, Vendor Management, Cloud Computing, Salesforce.com, Networking, VoIP
Education
University of Phoenix 2004 — 2007
Bachelor’s Degree, Business Administration, Management and Operations
ZAYO October 2014 - Present
Conterra Ultra Broadband March 2012 - August 2014
FiberLight, LLC March 2010 - March 2012
tw telecom (formerly Time Warner Telecom) April 1999 - March 2010
XO Communications 2003 - 2004
Skills
Network Design, Fiber Optics, Fiber, Telecommunications, DWDM, Network Engineering, Network Security, Network Architecture, Cabling, Outside Plant, Optical Transmission, Splicing, Wireless Networking, Network Operations, Security, Broadband, Optical Design, Cisco, Computer Security, LAN/WAN, Wireless, Optical Communications, WAN, IP, Dark Fiber, VPN, Optical Fiber, Cisco Technologies, Computer Network..., LAN-WAN, SDH, Data Center, TDM, Fusion Splicing, Optics, SIP Trunking, Networking, Transmission, Ethernet, SIP, MPLS, Unified Communications, Switches, Internet Services, Co-location, VoIP, Telephony, Routing, T1, Managed Services
Education
University of Phoenix
Masters in Social Services, Focus on Families and Children
University of Phoenix 2014 — 2017
Bachelor of Science in Human Services (BSHS), Human Services, General, so far 3.7
University of Phoenix 2004 — 2017
Bachelor of Science in Business (BSB), Business Administration and Management, General, 3.55
Landmark Forum 2004 — 2006
Ball High School 1984 — 1984
General Diploma, General
Ciena December 2014 - Present
XO Communications February 2012 - December 2014
Ciena July 2010 - February 2012
XO Communications December 2008 - July 2010
XO Communications September 2007 - December 2008
Abovenet Communications, Inc 1999 - 2007
Skills
Direct Sales, Solution Selling, VoIP, MPLS, Salesforce.com, Cloud Computing, Networking, Unified Communications, Channel, CRM, IP, Telecommunications, Leadership, SaaS, Data Center, New Business Development, Strategic Partnerships, Co-location, Sales Process, Enterprise Software, Network Security, Management, Internet Services, Wireless, Ethernet, Account Management, Call Centers, Dark Fiber, Go-to-market Strategy, Sales, Security, Sales Operations, Mobile Devices, Professional Services, Product Management, Start-ups, Network Design, SIP Trunking, Vendor Management, Selling
Education
University of Pittsburgh 1991 — 1996
BS, Philosophy of Science
The Hill School 1986 — 1991
Nexus - A Dimension Data Company January 2012 - Present
Nexus IS October 2007 - January 2012
XO Communications May 2006 - October 2007
Avaya January 2004 - April 2006
Expanets June 2003 - December 2003
Skills
Sales Process, SaaS, Solution Selling, Unified Communications, Managed Services, Salesforce.com, Telecommunications, Security, Data Center, Direct Sales, Team Building, Cloud Computing, Enterprise Software, Selling, Channel Partners, Professional Services, Storage, Sales, Cisco Technologies
Education
University of San Diego 1998 — 2003
Business & Urban Studies
XO Communications May 2011 - Present
T-Mobile September 2009 - May 2011
Convergys December 2008 - September 2009
Skills
Managed Services, Telecommunications, Solution Selling, Unified Communications, Account Management, VoIP, MPLS, Call Center, Direct Sales, Co-location, Cloud Computing, SaaS, Channel, Wireless, Call Centers, Data Center, Ethernet, IP, Management, Networking, SIP, SIP Trunking, Telephony, Vendor Management, WAN
Education
Coffee County Central Highschool 2004 — 2007
High School Diploma
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Frontier Communications August 2014 - Present
XO Communications January 2007 - February 2014
NUVOX Communications March 2005 - February 2006
Genuity, Inc December 1999 - July 2002
Skills
Telecommunications, Telephony, Ethernet, DWDM, SONET, Router Configuration, CCNA, IPv4, Technical Documentation, Technical Presentations, Team Management, Network Design, VoIP, SIP, MPLS, OTDR, Wireless, Cisco IOS, Process Flow...
Education
University of Pennsylvania
Bachelor of Arts (B.A.)
XO Communications July 2014 - Present
Unity Connected Solutions October 2012 - July 2014
Fulton Communications March 2012 - October 2012
Mitel August 2009 - March 2012
XO Communications 2007 - 2009
AT&T Wireless October 2001 - January 2007
Computer Associates, Inc 1985 - 2000
Skills
Professional Sales..., Large network of..., Successful Technical..., Client, Sales, Hunter, Telecommunications, Networking, Strategy, Customer Service, Enterprise Software, SaaS, Channel Partners, Contract Negotiation, VoIP, Strategic Partnerships, Solution Selling, CRM, Account Management, Selling, New Business Development, Unified Communications, IP, Wireless, Video Conferencing, WAN, Sales Operations, LAN-WAN, Brand Development, Sales Management, Customer Satisfaction, Managed Services, Mobile Devices, Sales Process, Customer Retention, Leadership, Cold Calling, Marketing, Salesforce.com, T1, Cloud Computing, Management, Data Center, SIP, SIP Trunking, Team Leadership, Selling Skills, Time Management, Direct Sales, Team Building
Education
University of Phoenix 2001 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Asurion June 2003 - Present
Asurion June 2003 - March 2010
Dell June 2002 - May 2003
XO Communications September 2000 - June 2002
Skills
Call Center, Call Centers, Customer Experience, Visio, Customer Retention, Customer Satisfaction, Workforce Management, Process Improvement, Vendor Management
Education
University of Phoenix
XO Communications January 2011 - Present
Qwest Communications 2007 - 2008
Global Crossing 1996 - 2007
Skills
Co-location, Sales Presentations, Siebel, Forecasting, SIP Trunking, Managed Services, Strategy, Channel Partners, Cloud Computing, Sales, Broadband, Customer Satisfaction, Professional..., Leadership, Networking, Strategic Partnerships, Telecommunications, VoIP, MPLS, Enterprise Software, Solution Selling, Metro Ethernet, Customer Retention, Integration, Unified Communications, Customer Experience, Management, SaaS, Direct Sales, T1, Optical Fiber, Sales Process, Data Center, Hosted Services, Internet Services, Telephony, IP, Salesforce.com, Ethernet, Wireless, SIP, Account Management, WAN, Vendor Management
Education
University of South Florida
Bachelor's degree
Southwest Washington Medical Center November 2007 - Present
Rebound Neurosurgery Specialists 2005 - 2007
Federal Reserve Bank of San Francisco 2003 - 2005
XO Communications 2001 - 2003
Electric Lightwave 1995 - 1999
Sprint Nextel 1992 - 1997
Skills
Customer Service, Problem Solving, Decisiveness, Project Planning, Dedication to work, Client-focused, Stressful Situations, Minimal Supervision
Education
University of Sacramento 1995 — 1995
RAS & Associates August 2015 - Present
Sand Cherry Associates September 2013 - August 2015
XO Communications January 2011 - September 2013
Organic People 2010 - January 2011
Qwest Communications March 2008 - October 2009
Cavalier Telephone, LLC June 2006 - November 2007
Cavalier Telephone, LLC December 2003 - June 2006
East Coast Communications January 2002 - December 2003
Cable & Wireless USA May 1998 - October 2001
Skills
Telecommunications, Sales Management, B2B, Call Center, IP, Account Management, Customer Relations, Product Management, Customer Service, Team Building, Contract Negotiation, Sales Support, Coaching, Consultative Selling, Vendor Management, Customer Satisfaction, Product Development, Solution Selling, Contract Negotiations, Team Leadership, Call Centers, Sales Operations, VoIP, Managed Services, Wireless, Project Management, Data Center, Strategy, Business Development, Customer Retention, Management, CRM, Ethernet, Team Management, Security, Leadership, Sales, Training, Direct Sales, Unified Communications, MPLS, Selling, WAN, Broadband, Salesforce.com, Telephony, Network Architecture
Education
University of Richmond 1994 — 1998
BA, International Studies and French
Worthington Kilbourne High School 1990 — 1994
Honors Diploma
Cloudnexion April 2012 - Present
GTT February 2011 - April 2012
Global Telecom & Technology (GTT) December 2009 - February 2011
WBS Connect September 2009 - December 2009
WBS Connect July 2008 - September 2009
WBS Connect March 2007 - July 2008
XO Communications September 2006 - March 2007
Viawest Internet Services October 2005 - September 2006
MCI/Verizon Business May 2004 - October 2005
Allegiance Telecom 2003 - 2004
Skills
Managed Services, Cloud Computing, SaaS, Telecommunications, Data Center, Sales, Co-location, VoIP, Wireless, MPLS, Direct Sales, IP, Enterprise Software, Solution Selling, Unified Communications, Sales Process, New Business Development, Strategic Partnerships, Ethernet, 10G Ethernet, Professional Services, Selling, Hosted Services, Internet Services, SIP Trunking, Account Management, Management, Channel Partners, Contract Negotiation, WAN, Disaster Recovery, Layer 2, Strategic Planning, Customer Service, Channel, Negotiation, Security, VPLS, Team Building, IaaS, International Sales, Key Account Management, Integrity, Strategic Leadership, Virtual Desktop..., Outstanding Customer..., Consultancy, Data Network Design, IP Networking, Consultative Selling
Education
University of Pittsburgh 1998 — 2002
BA, Communications
Bright House Networks December 2013 - Present
Windstream Communications January 2012 - December 2013
PAETEC April 2004 - December 2013
XO Communications 1999 - 2004
Education
University of South Florida 1993 — 1997
College of Business, Sales, Marketing, Communications
Tampa Catholic High 1989 — 1992
XO Communications August 2014 - Present
8x8, Inc. September 2012 - September 2014
Jim Wayne Engineering July 2008 - August 2012
Polycom March 2003 - June 2007
Cisco July 1999 - June 2002
Cisco November 1991 - May 1998
Skills
Sales Engineering, VoIP, CCIE, BGP, ospf, VLAN, OSI Model, New Business Development, Salesforce.com, Sales Process, Channel Partners, Networking, Business Development, MPLS, Unified Communications, SIP, Telephony, IP, Wireless, Ethernet, Data Center, C++, OSPF, SIP Trunking, SaaS, Cloud Computing, Solution Selling, Telecommunications, Direct Sales, Managed Services, Strategic Partnerships, Enterprise Software, Product Management, Sales, Account Management, Call Centers, Professional Services, Cisco Technologies, WAN, Pre-sales, Sales Operations
Education
University of San Francisco 1988 — 1991
Bachelor of Science (B.S.), Computer Science
XO Communications February 2013 - Present
Time Warner Cable Business Class September 2012 - February 2013
Tel West Network Services March 2012 - September 2012
Xerox Metro Centre August 2010 - March 2012
Orkin Pest Control November 2006 - July 2010
Gwinnett Medical Center August 2004 - October 2006
Fuji Film July 2003 - August 2004
Skills
Marketing, Communication, New Business Development, Sales Management, Negotiation, Microsoft Office, Account Management, B2B, Sales, Cold Calling, Sales Process, Solution Selling, Business Development, Team Building, SaaS, Strategic Partnerships, Wireless, Cloud Computing, Start-ups, VoIP, Sales Operations, Selling, Leadership, CRM, Direct Sales, Management, Networking, Salesforce.com, Competitive Analysis, Sales Presentations, Customer Satisfaction, Customer Retention, Time Management, Managed Services, Lead Generation, Call Centers, Professional Services, Security, Contract Negotiation, Key Account Management, Team Leadership, Unified Communications, Vendor Management, Product Marketing, Channel Partners, Product Management, P&L Management, Strategy, Enterprise Software
Education
University of Phoenix 2007 — 2011
BSB/Administration
XO Communications September 2011 - Present
XO Communications July 2007 - September 2011
XO Communications 2007 - 2009
Flying J 1997 - 2007
Skills
Networking, Telecommunications, Troubleshooting, T1, Network Design, Customer Satisfaction, DWDM, Computer Network..., Contract Negotiation, Computer Hardware, Project Management, Project Planning, Fiber Optics, Operations Management, Team Leadership, Customer Service, Team Building, Analysis, Logistics Management, Supply Chain..., Strategic Supplier..., Business Analysis, Cpr Certified, First Aid
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Weber State University 2000 — 2007
BS, Telecommunications Administration
Foothill Elementary 1980 — 1987
CenturyLink February 2015 - Present
XO Communications March 2013 - January 2015
CenturyLink April 2011 - March 2013
Centurylink September 2009 - April 2011
Qwest Communications August 2007 - August 2009
QWEST COMMUNICATIONS CORP February 2005 - August 2007
Skills
MPLS, Private Line, Training & Development, Telecommunications, VoIP, Voice Services, Colocation, Cloud Computing, PRI, Sales Management, Sales Support, Salesforce.com, Training, Managed Services, IP, WAN, Solution Selling, SIP, Direct Sales, Metro Ethernet, Ethernet, Data Center, Channel, Sales Process, SIP Trunking, Fiber Optics, Account Management, Sales, clou, Cloud Security, Cloud Storage, Project Management, Sales Presentation..., Training Delivery, Long Distance, Call Centers, Cold Calling, Sales Operations, Employee Training, Unified Communications, Co-location
Education
University of Phoenix 2002 — 2005
BSIT, Telecommunications and IT
Apttus September 2013 - Present
ReachLocal March 2012 - August 2013
ReachLocal July 2009 - March 2012
Paetec Communications/Windstream Communications January 2007 - July 2009
EMC January 2006 - January 2007
XO Communications 2004 - 2006
XO Communications 2003 - 2005
Allegiance Telecom (Acquired by XO Communications) 2001 - 2002
Education
University of Scranton 1996 — 2000
Bachelor of Science (B.S.)
Bharti Airtel Services January 2015 - Present
T-Mobile January 2007 - January 2015
XO Communications 2006 - 2007
Qwest Communications 2001 - 2005
Allegiance Telecom 2000 - 2002
Skills
Miller Heiman, Brazilian Portuguese, Windows Mobile, Android, Sales Process, Telecommunications, VoIP, Wireless, PBX, Management, SaaS, Salesforce.com, Sales Operations, Product Marketing, Account Management, Mobile Devices, Cloud Computing, Sales, Solution Selling
Education
University of San Francisco 2000 — 2002
MBA, Telecommunications Emphasis.
CBS Tralee, Kerry, Ireland
Verizon Enterprise Solutions September 2013 - Present
Paycom October 2012 - July 2013
XO Communications 2010 - 2012
Cbeyond November 2008 - November 2010
Skills
Managed Services, Cloud Computing, Retail, Solution Selling, Multi-channel Retail, Cold Calling, Selling, Direct Sales, Sales Process, SaaS, Hosted Services, Deal Closure, Telecommunications, Online Retail, Salesforce.com, Managed Hosting, MPLS, Retail Sales, Strategic Partnerships, Team Building, Optical Fiber, Human Capital, Management, Managed Security..., Global Business..., Cloud Applications, PaaS, Driving Business Growth, Growing Businesses, Business Growth..., Closing Deals, Consultative Selling, Data Services, Network Services, Data Network, Service Providers, Solution Implementation, Cloud Security, Private Cloud, Cloud Storage, Cloud Computing IaaS, Global Strategy, Global Mobility, Global Management, Global Delivery, Global Sourcing, Hybrid Cloud, Remote Infrastructure..., Network Monitoring Tools, Remote Monitoring
Education
University of San Diego 2002 — 2005
Bachelor of Business Administration, Entrepreneurship/Entrepreneurial Studies
Mater Dei
Servite
Verizon Enterprise Solutions September 2013 - Present
Baxter Healthcare April 2012 - September 2013
XO Communications May 2007 - December 2011
Northrop Grumman July 2001 - February 2007
Headhunter March 1992 - July 2001
QWEST December 1997 - July 1998
Skills
Talent Acquisition, Headhunter, Management Consulting, Strategic Sourcing, Gaming, Healthcare, Pharmaceutical Industry, Recruiters, Applicant Tracking..., Recruiting, Human Resources, Sourcing, Management, Training, Interviews, Leadership, Program Management, Technical Recruiting, Business Development, Temporary Placement, OFCCP, Hiring, College Recruiting, Internet Recruiting, Employee Relations, Project Management, Benefits Negotiation, Workforce Planning, Talent Management, Cold Calling, Executive Search, Taleo, Onboarding, Sales, Staffing Services, Contract Recruitment, Screening Resumes, Screening, Lead Generation, Search, Vendor Management, Temporary Staffing, HRIS, Employer Branding, Staff Augmentation, Performance Management, Deferred Compensation, New Hire Orientations, Personnel Management, Employee Engagement
Education
University of Southern California
BS, Public Admin
AT&T May 2013 - Present
Time Warner Cable Business Class October 2012 - May 2013
Cogent Communications October 2011 - August 2012
TelePacific Communications January 2011 - October 2011
XO Communications August 2010 - January 2011
Aramark February 2004 - May 2009
MCI WorldCom December 1999 - February 2004
Los Angeles Police Department September 1996 - September 1999
Skills
Six Sigma..., Strategy, Sales Operations, Telecommunications, Sales Process, Business Development, Selling, Cross-functional Team..., Sales, Management, Leadership, New Business Development, Data Center, Wireless, Cold Calling, VoIP, Marketing, Marketing Strategy, Customer Retention, P&L Management, Networking, Direct Sales, Avaya, Cisco Technologies, CRM, Cloud Computing, Ethernet, IP, Key Account Management, MPLS, Strategic Planning, Unified Communications, WAN, Solution Selling
Education
University of Southern California 1993 — 1996
Pater Noster Prep
Volkswagen of Leesburg January 2014 - Present
Radiological Institute of The Villages July 2013 - Present
Honda of Ocala March 2012 - Present
LocalEdge July 2011 - January 2012
LIGHT SOURCE OF FLORIDA, LLC January 2008 - June 2011
Pharmed Group Inc. February 2004 - December 2007
Pharmed Group December 2001 - December 2007
Pharmed Group Inc. December 2001 - February 2004
XO Communications April 2001 - December 2001
COVAD COMMUNICATION June 2000 - April 2001
Skills
Sales, Management, New Business Development, Recruiting, Sales Operations, Sales Management, Start-ups, Advertising, Budgets
Education
University of South Florida 1993 — 1997
Bachelor of Arts (BA), Political Science
XO Communications January 2000 - Present
WorldCom November 1998 - August 1999
MCI Corporation June 1997 - November 1998
Skills
DWDM, Fiber Optics, OTN, Ethernet, Transmission, Microwave, Metro, IP, Telecommunications, Troubleshooting, T1, MPLS, Metro Ethernet, WAN, TDM, Collocation, Network Design, Network Engineering, Fiber, Optical Fiber, Co-location, SDH, Switches, ATM networks, Frame Relay, Telephony, Networking, VoIP, SIP Trunking, SIP, Carrier Ethernet, Sales Engineering, LAN-WAN, ISDN, Provisioning, Managed Services, PRI, Unified Communications, Internet Services, Computer Network...
Education
University of Phoenix 2004 — 2009
BSB/EB, E-Business
College 2001 — 2009
Bachelor of Science (BS), Business/Commerce, General
Frontier Communications July 2013 - Present
Byron Gabriel Public Relations (BGPR) October 2010 - Present
XO Communications November 2010 - July 2013
Integra Telecom September 2010 - November 2010
T-Mobile June 2009 - June 2010
XO Communications November 2005 - February 2009
VarTec Telecom May 2002 - May 2005
Allegiance Telecom May 1999 - September 2002
Skills
Customer Service, Telecommunications, Troubleshooting, VoIP, MPLS, Switches, T1, Cisco Technologies, Process Improvement, Call Center, Leadership, Account Management, Event Planning, Team Leadership, System Administration, Software Documentation, Training, Team Building, Routers, Project Management, Customer Satisfaction, Public Relations, Marketing, Management, Technical Support, Wireless, Networking, Call Centers
Education
University of Phoenix 2006 — 2008
Axia College, oAssociates of Arts: Business Administration
Axia College
Bachelor of Business Administration (BBA), Business Administration and Management, General
XO Communications November 2002 - Present
Skills
Onboarding, Telecommunications, Applicant Tracking..., Employee Relations
Education
University of Pittsburgh 1992 — 1996
Governor Mifflin
Interstate Batteries August 2014 - Present
Interstate Batteries of Lake Havasu January 2010 - August 2014
XO Concentric July 2008 - December 2010
XO Communications June 2000 - July 2008
XO Communications December 1999 - June 2000
Nextlink Communications May 1999 - December 1999
Skills
Sales, Management, Leadership, Recording, Call Center, Customer Retention, Customer Satisfaction, Telecommunications, Customer Experience, Vendor Management, Team Leadership, Account Management
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2001 — 2005
BS, Business Administration
OneWest Bank - Formerly Indymac Bank June 2004 - Present
XO Communications June 2001 - January 2004
Magnio, Inc January 2001 - June 2001
Infonet January 1984 - January 2001
Skills
Business Strategy, Information Security..., Networking, Quality Assurance, Financial Modeling, Software Project..., Enterprise Software, Data Center, Disaster Recovery, Vendor Management, SDLC, Outsourcing, Infrastructure, Telecommunications, Business Process..., Process Improvement, PMP, Service Delivery, Project Management, IT Service Management, Management, ITIL, Security, Integration, Change Management, SaaS, Servers, IT Management, IT Strategy, Enterprise Architecture, Project Planning, Project Portfolio..., Business Intelligence, IT Operations, PMO, Storage, Visio, Cloud Computing, Business Continuity, Business Analysis, Program Management, Information Technology, Business Process, Risk Management, Requirements Analysis, Leadership, Governance, Cross-functional Team..., Business Transformation
Education
University of Phoenix 1999 — 2002
BSBM, Business Management
ezWireless, LLC. a subsidiary of Lindsay Corporation December 2012 - Present
ez Wireless October 2010 - Present
Immersive Media May 2010 - July 2010
XO Communications June 2009 - January 2010
Helix Information Services April 2004 - March 2009
United Way of Jackson County September 1992 - January 2008
Answer Page, Inc October 1990 - April 2004
Centers West Development LLC August 1989 - December 1991
Wild, Wild West / Petrosa Boutique May 1988 - August 1991
Northwest Food Company 1988 - 1990
Skills
Marketing Strategy, Strategic Planning, Leadership, B2B, Customer Satisfaction, Human Resources, Sales Management, Superior Client Service, Non-profits, Board of Director..., Fundraising, Volunteer Management, Channel Strategy, Project Management, Operations Management, Solution Selling, Advertising, Forecasting, Sales, Wireless, Strategy, Entrepreneurship, Start-ups, Management, Budgets, Business Development, Sales Process, Marketing, Selling, Product Development, Team Building, CRM, Integrated Marketing, Program Management, Retail, Enterprise Software, Account Management, Direct Sales, New Business Development, Cross-functional Team...
Education
University of Portland 1980 — 1984
Bachelor of Arts
La Salle Catholic High School 1976 — 1982
Pfizer April 2015 - Present
Vashaw Scientific Inc September 2013 - May 2015
Mehle Enterprises December 2012 - September 2013
Valeant Pharmaceuticals January 2011 - October 2012
Omni Home Health November 2009 - December 2010
HCA January 2008 - May 2009
Warner Chilcott March 2005 - November 2007
XO Communications July 2001 - October 2004
Skills
Hospitals, Healthcare, OB/GYN, Pharmaceutical Sales, Physician Relations, Dermatology, B2B, Sales Process, Sales, Building Relationships, Public Speaking, Sales Management, Product Launch, Marketing Strategy, Consultative selling, Business Strategy, Training & Development, Business management, Management, Selling, Sales Operations, Leadership, Strategy, Training, Sales Force Development
Education
University of South Florida 1996 — 2000
B.S., Marketing
University of South Florida - College of Business Administration 1996 — 2000
B.S., Marketing
Syringa Networks April 2012 - Present
XO Communications May 2007 - April 2012
Eschelon Telecom June 2005 - May 2007
Eschelon Telecom March 2004 - June 2005
XO Communications January 2000 - March 2004
Skills
Long Distance, Co-location
Education
University of Phoenix 2001 — 2003
MAOM, Organizational Management
Quala Systems March 2014 - Present
Acuity Technologies October 2012 - February 2014
JD Farrell & Associates August 2007 - October 2012
Qwest Communications November 2004 - August 2007
XO Communications April 2003 - November 2004
Intermedia Communications March 1999 - June 2001
Skills
Managed Services, Solution Selling, Unified Communications, MPLS, VoIP, Telecommunications, Direct Sales, Account Management, Data Center, Cold Calling, Professional Services, Sales Management, Customer Service, Project Management, Sales Funnels, Recruiting, Fluent in English and..., Pre and Post Sales..., Cisco Networking, Business Networking, Technology, Administrative Functions, Highly detail oriented, Self-starter, Quick Study, Driven By Results, Self-motivated Team..., Leadership, Salesforce.com, Competitive Analysis, Sales Process, Networking, Selling, Negotiation, New Business Development, Security
Education
University of South Florida - College of Business Administration 1992 — 1996
Bachelor of Science, Marketing
BillShark January 2015 - Present
Acceller, Inc. May 2014 - August 2014
Acceller, Inc. June 2010 - May 2014
Acceller, Inc. September 2008 - June 2010
Acceller, Inc. August 2007 - September 2008
GetConnected, Inc. January 2007 - August 2007
GetConnected, Inc. April 2006 - January 2007
XO Communications September 1996 - March 2006
United States Air Force - HQ AFCA (Formerly HQ AFC4A, now AFNIC) September 1992 - September 1996
Skills
Product Management, Process Improvement, Customer Relations, Network Engineering, Vendor Management, Capacity Planning, Call Center, Telephony, Telecommunications, Account Management, Contract Negotiations, Strategic Planning, Operations Management, Program Management, Team Building, Data Center, VoIP, Business Analysis, Start-ups, Forecasting, Process Engineering, Team Leadership, Team Management, SDLC, Troubleshooting, Strategy Development, Project Management, Cloud Computing, Strategic Partnerships, Business Strategy, Analytics, Management, Product Development, B2B, Professional Services, Leadership, IT Strategy, Budgets, Disaster Recovery, Business Process, Workforce Management, Contract Negotiation, Strategy, Online Gaming, Call Centers, Solution Selling, Business Development, International Business, International Relations, Customer Service
Education
University of Phoenix 2003 — 2005
MBA, MBA / Technology Management
Westfield State University 1989 — 1993
BS, Business Management
Lovable King, LLC March 2012 - Present
Lovable King, LLC May 2007 - Present
Live Out Loud February 2014 - February 2015
WCAP Financial Services, LLC May 2008 - March 2014
Integra Telecom October 2005 - May 2008
XO Communications July 2005 - September 2007
Skills
Sales, Account Management, B2B, Business Development, Cold Calling, Direct Sales, Lead Generation, Managed Services, Sales Management, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Partnerships, Strategic Planning, Telecommunications, Unified Communications
Education
University of Phoenix 2008 — 2012
BA, Business
Zayo Group October 2013 - Present
Zayo Group September 2012 - October 2013
URS Corporation December 2011 - September 2012
XO Communications September 2002 - October 2011
Skills
Analysis, Management, Salesforce.com, Telecommunications, Project Management, Customer Service, Analytical Skills, Software Documentation, Excel, Siebel, Troubleshooting, ASRS, Metro Ethernet, Carrier Ethernet, 10G Ethernet, Bid Pricing, Ethernet, Finance, Forecasting, Change Management, Strategy, Unified Communications
Education
University of Phoenix 1999 — 2003
Bachelor of Science, Business Management
eFileCabinet July 2015 - Present
eFileCabinet September 2013 - July 2015
Washington State University May 2013 - April 2014
Comcast Business December 2009 - September 2013
Voyage 4 Communications Inc. July 2009 - October 2009
CenturyLink formerly Qwest Communications October 2007 - July 2009
ESPN Sports Radio 700 AM 2008 - 2009
XO Communications November 2006 - September 2007
Eschelon Telecom-Integra Telecom November 2002 - November 2006
20/20 Vision Centers November 2001 - November 2002
Skills
Solution Selling, SaaS, Management, Salesforce.com, Leadership, Cloud Computing, Enterprise Software, Sales, Sales Management, Sales Process, Strategic Partnerships, Strategy, Telecommunications, Direct Sales, Team Building, New Business Development
Education
Washington State University College of Business and Economics -EMBA
Executive Master of Business Administration (MBA), MBA, 3.83 Graduation GPA
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
University of Utah
Foreign Languages and Literatures, General
American Mobile Notaries, Inc. October 2003 - Present
Self-employed August 2003 - Present
XO Communications April 2001 - October 2003
Cisco Systems September 2000 - April 2001
Skills
Executive..., Property Management, Settlement, Customer Service, Office Administration, Real Estate, Budgets, Microsoft Excel, Residential Homes, Leadership, Sales
Education
University of Phoenix 2001 — 2004
Business Administration and Management, General
Snow Hill High 1978 — 1981
ION Computer Systems January 2012 - Present
CT Networks January 2011 - January 2012
XO Communications October 2009 - January 2011
NACR February 2007 - January 2009
Avaya September 2001 - September 2006
CA, Inc February 2000 - September 2001
CA Inc. February 1999 - September 2001
CA, Inc February 1999 - February 2000
Scarborough Research 1994 - 1999
Education
Eailing College (London, UK) 1986 — 1986
Political Science
University of Rhode Island 1982 — 1986
BA, Political Science, Psychology
Bishop Hendricken High School 1978 — 1982
Verizon Enterprise Solutions May 2011 - Present
Qwest Communications November 2009 - May 2011
Qwest Communications May 2007 - November 2009
Teltronics October 2006 - May 2007
XO Communications 2005 - 2006
IP blue Software Solutions 2003 - 2005
JMJ Connections 1996 - 2003
Dallek, Inc. 1990 - 1996
Andhow Systems, Inc. 1986 - 1990
Skills
Cisco Sales Expert v5, Cisco Collaboration..., Miller Heiman Solution..., Managed Services, CRM, Cisco Technologies, Cloud Computing, Data Center, Direct Sales, Enterprise Software, Ethernet, IP, MPLS, Management, Network Security, Networking, Professional Services, SIP Trunking, SaaS, Selling, Solution Selling, Strategic Partnerships, Strategy, Unified Communications, VoIP, WAN
Education
University of Rochester 1978 — 1982
BA, History
Arrow Electronics May 2014 - Present
Centroid Systems October 2013 - April 2014
Randstad Technologies US April 2011 - October 2013
PAETEC June 2010 - May 2011
Layered Technologies August 2009 - June 2010
The Planet August 2005 - August 2009
The Planet August 2005 - January 2008
Capital Retail Solutions 2005 - 2008
Birch Telecom February 2004 - July 2005
XO Communications March 2000 - September 2001
Skills
SaaS, Managed Services, Cloud Computing, Co-location, Data Center, Solution Selling, Virtualization, Servers, Infrastructure, Disaster Recovery, Strategy, Account Management, IT Service Management, Enterprise Software, Networking, Telecommunications, Information Technology, VoIP, IT Outsourcing, Security, Vendor Management, Outsourcing, Software Development, Business Process, Strategic Partnerships, Cisco Technologies, VMware, Management, Managed Hosting, Hardware, Leadership, System Deployment, Network Security, Storage, Call Centers, E-commerce, Professional Services, Integration, Business Continuity, IT Management, IT Strategy, Salesforce.com, Unified Communications, IT Operations, Business Networking
Education
University of Phoenix 2002 — 2003
general
TRG Customer Solutions July 2006 - Present
XO Communications 2004 - 2006
Nextel 2002 - 2004
Education
University of Phoenix 2000 — 2006
BA, Business Management
InsideSales.com September 2015 - Present
InsideSales.com December 2014 - Present
Level 3 Communications September 2011 - July 2014
XO Communications December 2010 - September 2011
Telesphere January 2009 - August 2010
ViaWest 2007 - 2008
Verizon Wireless March 2007 - October 2007
T-Mobile June 2002 - December 2006
Skills
Ethernet, Direct Sales, Co-location, VoIP, SIP Trunking, SaaS, Solution Selling, Cloud Computing, Managed Services, Telecommunications, MPLS, Channel, Unified Communications, Salesforce.com, Account Management, Telephony, Sales, WAN, Sales Process, Hosted Services, Strategic Partnerships, IP, Building Relationships, Relationship Management, Competitive Analysis, Wireless, Data Center, SIP, T1, Metro Ethernet, Cisco Technologies, Selling, Negotiation, PRI, Call Centers, Channel Partners, Sales Engineering, Networking, Long Distance, Private Line, Network Design, Video Conferencing, Cold Calling, Fiber Optics, LAN-WAN, Professional Services, Optical Fiber, Enterprise Software, Broadband, DWDM
Education
University of Phoenix 2007 — 2010
Lehi High School 1992 — 1995
Level 3 Communications February 2014 - Present
XO Communications November 1998 - February 2014
MIC Technology August 1994 - November 1998
Skills
Customer Service, Project Management, Microsoft Office, VoIP, Account Management, Account Retention, Networking, Sales, IP, Direct Sales, Customer Retention, Managed Services, Data Center
Education
University of Rhode Island 1985 — 1989
B.A.
Minerva Planning Group June 2003 - Present
XO Communications 1999 - 2003
XO Communications 1998 - 1999
XO Communications 1997 - 1998
BMG Entertainment 1994 - 1997
BMG Entertainment 1993 - 1994
Skills
Personal Financial..., Wealth Management, Holistic Financial..., Retirement Planning, Couples Work, Investment Management, Financial Advisory, Asset Managment, Strategic Financial..., Investments, Financial Analysis, Business Strategy
Education
University of South Carolina - The Moore School of Business 1991 — 1993
Masters in International Business, Focus on Finance and German Language
University of South Carolina-Columbia 1988 — 1991
B.A. and B.S., Interdisciplinary Studies, Magna Cum Laude
XO Communications 2002 - Present
Cable & Wireless 1999 - 2002
MCI 1991 - 1999
Emery Worldwide 1987 - 1990
Skills
Telecommunications, Vendor Management, Process Improvement, Unified Communications, Integration, Program Management, Cloud Computing, Management, PMP, VoIP, IP, Wireless, Data Center, Managed Services, Call Centers, Disaster Recovery, Enterprise Architecture, MPLS, Network Design, Cisco Technologies, Solution Selling, Business Analysis, Product Management, Networking, SDLC, Co-location, SaaS, IT Strategy, Professional Services, Cross-functional Team...
Education
University of Rhode Island 1981 — 1985
BS
Comcast 2012 - Present
Colorado Technology Association February 2014 - Present
Women Tech Council October 2012 - December 2014
Utah Technology Council 2003 - December 2013
XO Communications 2009 - 2012
XO Communications 2003 - 2009
XO Communications 2002 - 2003
XO Communications 2000 - 2002
Nextlink (XO Communications) 1998 - 2000
Nextlink (XO Communications) 1996 - 1998
Skills
Leadership Development, Sales & Marketing..., Sales Management, Solution Selling, Direct Sales, Channel, Marketing Strategy, Enterprise Solution..., Sales Operations, Sales Engineering, Operations Management, Co-location, Managed Services, MPLS, Telecommunications, VoIP, Cloud Computing, Hosted Services, Customer Satisfaction, Team Leadership, Telephony, Unified Communications, Ethernet, Executive Management, Team Building, Management, Business Development, Sales, Sales Process, Entrepreneurship, Strategy, Call Centers, Data Center, Strategic Planning, Leadership, Strategic Partnerships, Professional Services, Start-ups, SIP Trunking, IP, Wireless, SaaS, Business Intelligence, Selling, Customer Retention, Marketing, Product Management, Go-to-market Strategy, Salesforce.com, Mergers & Acquisitions
Education
University of Utah - David Eccles School of Business 1990 — 1994
Business Management
University of Pennsylvania - The Wharton School
Executive Education Program
SJ Technologies 2014 - 2015
PRO-telligent LLC, a Tetra Tech Company 2011 - 2013
PRO-telligent, LLC 2009 - 2011
PRO-telligent, LLC 2007 - 2009
AOL Time Warner 2004 - 2007
AOL Time Warner 2003 - 2004
XO Communications 1997 - 2003
Western Wireless 1996 - 1997
The Group of Thirty (Consultative Group on International & Monetary Affairs) 1994 - 1996
Skills
SDLC, Program Management, Integration, Vendor Management, PMO, Requirements Analysis, CRM, Strategy, Project Management, Process Improvement, Proposal Writing, Management, Service Delivery, Performance Management, Leadership, Cross-functional Team..., Business Development
Education
University of Phoenix
MBA, Technology Management, 3.96
Virginia Polytechnic Institute and State University - Pamplin College of Business
BS Finance, Concentration in computer science and accounting
XO Communications 2011 - Present
XO Communications September 2007 - February 2011
XO Communications January 2004 - September 2007
Allegiance Telecom January 2002 - January 2004
Allegiance Telecom January 2001 - January 2002
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
University of Phoenix 2005 — 2006
Bachelor of Science, Business Administration
Vocal IP Networx March 2014 - Present
XO Communications March 2011 - March 2014
AireSpring June 2009 - March 2011
Charter Communications November 2007 - January 2010
Comtel August 2006 - August 2007
TelePacific Communications April 2005 - August 2006
California Computer Schools, Inc. 2004 - 2005
California Computer Schools, Inc. 2004 - 2005
Time Warner Telecom April 2001 - November 2004
Mpower Communications May 1998 - April 2001
Education
University of Phoenix 2006 — 2009
MBA - Business & Marketing
Generation Sales Group March 2013 - Present
WildBlue Communications June 2009 - March 2013
TeleTech February 2008 - January 2009
Teletech May 2006 - January 2008
TeleTech November 2006 - October 2007
TeleTech May 2006 - October 2006
XO Communications October 2005 - April 2006
Alpine Access October 2003 - October 2005
Delta Dental of Colorado September 2000 - October 2003
SouthWind 1998 - 1999
Skills
Avaya, Business Process..., SharePoint, Training, Software Documentation, Talent Acquisition, Strategy, Active Directory, Leadership, Vendor Management, Technical Support, Service Delivery, Outsourcing, Microsoft Office, SQL, Cross-functional Team..., Telecommunications, Program Management
Education
University of Phoenix 2007 — 2009
Associates, Business Mgmt
XO Communications April 2015 - Present
Colorado Department of Education June 2006 - October 2014
Skills
Networking, Troubleshooting, Network Administration, VoIP, Network Security, VPN, TCP/IP, Routers, WAN, Network Design, VMware, Firewalls, Technical Support, McAfee Antivirus, Microsoft SCCM, Microsoft Office, Microsoft Exchange
Education
University of Phoenix 2001 — 2004
Bachelors of Science Information Technology, Information Technology
XO Communications April 2011 - February 2015
XO Communications November 1996 - April 2011
Skills
VoIP, Linux, IVR, Software Development, Java, XML, SQL, Subversion, JBoss Application Server, Genesys Framework, Nuance, Solaris, TCP/IP, Cloud Computing, Switches, Software Engineering, Telecommunications, Distributed Systems, Integration, SaaS, System Architecture
Education
University of Portland 1992 — 1996
Bachelor of Science, Computer Science
XO Communications Account ExecutiveAT&T MobilityOctober 2000 - December 2006
Education
University of Phoenix 2001 — 2006
Quality Technology Services August 2010 - Present
Internap January 2009 - August 2010
VOCO August 2007 - January 2009
XO Communications January 2005 - September 2007
Executone 1995 - 1997
MFS Intellent 1993 - 1994
Skills
Co-location, Managed Services, Data Center, Cloud Computing, IP, Solution Selling, SaaS, Unified Communications, Hosted Services, Salesforce.com, MPLS, VoIP, Direct Sales, Channel
Education
University of Rhode Island 1986 — 1990
Economics
California Transplant Donor Network September 2012 - Present
Commerce West July 2004 - March 2011
XO Communications 1999 - 2003
Thermo Separation Products 1996 - 1996
K-Tec Electronics 1994 - 1996
Granada Computer Services 1992 - 1994
Varian Medical Systems 1987 - 1994
Raychem Corporation 1980 - 1987
Skills
Change Management, Performance Management, Coaching and Counseling, Rewards and Recognition, Internal Communications, Employee Benefits, Compensations, Coaching, Talent Management, Employment Law, Insurance, Employee Relations, Human Resources, Management, Team Building, Recruiting, Program Management, Leadership, Onboarding, Deferred Compensation, Mergers & Acquisitions
Education
University of San Francisco 1997 — 1999
BS, Organizational Behavior
GuestMetrics, LLC. September 2014 - Present
Novetta Solutions January 2014 - September 2014
iMapData June 2009 - January 2014
GuestMetrics, Inc. February 2007 - June 2009
XO Communications September 2006 - January 2007
iMapData May 2000 - September 2006
iMapData (ChoicePoint) 2000 - 2006
Excalibur Technologies December 1997 - May 2000
Skills
Microsoft SQL Server, Software Development, SDLC, SQL, .NET, SSRS, Team Leadership, Databases, Disaster Recovery, Business Analysis, Requirements Analysis, Integration, Business Intelligence, Vendor Management, Process Improvement, SQL Server, Big Data, Spatial Analysis, Spatial Databases, Spatial Data, Agile Methodologies, Certified Scrum Master..., Cloud Computing, Scrum, Program Management, Enterprise Architecture
Education
University of Phoenix 2003 — 2006
BS, Business Management
XO Communications December 2010 - Present
XO Communications December 2007 - December 2010
XO Communications November 1999 - November 2007
Boeing 1986 - 1994
Saudi Arabian Bechtel Company LLC - Youssef Elakeel Trading Establishment 1982 - 1986
Skills
Co-location, PRI, Hosted Services, MPLS, Managed Services, SIP Trunking, Long Distance, Metro Ethernet, T1, Unified Communications, VoIP, Telephony, IP, SaaS, Telecommunications, Solution Selling, Direct Sales, Enterprise Software, Selling, Cloud Computing, New Business Development, Ethernet, Wireless, Data Center, SIP, Security, Business Development, Channel Partners, Private Line, WAN, Professional Services, Optical Fiber, LAN-WAN, Internet Services, Call Centers, MPLS VPN, Broadband, DS3, IP PBX, Network Design, Sales Engineering, IVR, DSL, CPE, Internet Access, DWDM, Fiber Optics, Sales
Education
University of Oregon - Charles H. Lundquist College of Business
Bachelor of Science in Business Administration, Marketing / Management / Transportation Systems
XO Communications September 2010 - Present
Miracle Movers 2013 - 2015
Miracle Movers 2013 - 2015
Apex/Qwest September 2009 - September 2010
Sprint/Nextel November 2007 - July 2009
Echostar (Dish Network) March 2005 - June 2007
Education
University of Phoenix 2009 — 2011
Associates, computer networking and security
Total Telecom Management March 2015 - Present
XO Communications May 2012 - March 2015
D.S. Waters of America February 2009 - May 2012
Verizon 1998 - 2007
Intermedia Communications 1995 - 2001
Intermedia Communications Inc. 1995 - 2000
Skills
Sales Operations, MPLS, Telecommunications, VoIP, Management, Networking, IP, ATM networks, Training, Project Management, Cloud Computing, Wireless, Data Center, Frame Relay, Strategy, Co-location, Unified Communications, Solution Selling, Managed Services
Education
University of Phoenix
eBusiness
University of Wisconsin-Parkside
Computer Sciences
Villanova University
Project Management
Qualcomm May 2001 - Present
XO Communications March 1999 - May 2001
Frazee Industries January 1990 - March 1999
Skills
Onboarding, Talent Management, Interviews, Management, Workforce Planning, Employment Law, Organizational..., Employee Relations, Employee Engagement, Performance Management, Conflict Resolution, Benefits Administration, Human Resources, Talent Acquisition, Leadership, Employee Benefits, Deferred Compensation, Organizational Design, Leadership Development, Personnel Management, Organizational..., College Recruiting, Succession Planning, Training, Coaching, New Hire Orientations, Program Management, Applicant Tracking..., HR Policies, HRIS, Payroll, Recruiting
Education
University of Rochester 1982 — 1986
BA, Psychology, Sociology
BlackRock June 2010 - Present
UC-Green Communications Management December 2008 - February 2010
Telekenex 2007 - 2008
E-Cast August 2003 - September 2007
Sheraton April 2002 - December 2003
XO Communications 2000 - 2002
ICG Communications 1996 - 2002
Allegiance Telecom May 2000 - December 2000
ICG Communications December 1996 - May 2000
Allegiance 2000 - 2000
Skills
Account Management, Program Management, Management, Project Management, Telecommunications, Sales, Training, Software Documentation, Microsoft Office, Human Resources
Education
City College of San FranciscoBusiness
University of Phoenix
Ashoka June 2015 - Present
Catholic Relief Services August 2014 - February 2015
Catholic Relief Services September 2013 - July 2014
OECD 2012 - 2012
XO Communications May 2008 - July 2011
Education
University of Sussex 2012 — 2013
Master's degree, Development Economics
University of Sussex 2011 — 2012
Post-Graduate Diploma, Economics
University of Southern California 2002 — 2004
Bachelor of Science, Accounting and Accounting Information Systems
Ferguson Enterprises March 2015 - Present
US Department of Defense October 2013 - Present
SunTrust Bank 2011 - 2013
Stith Transport LLC 2008 - 2012
Virginia Broadband, LLC 2006 - 2008
BB&T 2002 - 2005
WorldCom 2001 - 2002
ServInt Internet Services 1999 - 2001
XO Communications September 1998 - 1999
Verizon 1996 - 1998
Skills
Account Management, Sales Management, Business Development, New Business Development, Strategic Planning, Contract Negotiation, Operations Management, Customer Service, Sales, Salesforce.com, Vendor Management, Process Improvement, Team Building, Cold Calling, Product Management, Team Leadership, Logistics, Transportation, Selling, Customer Retention, Marketing Strategy, Telecommunications, Supply Chain Management, Call Center, Managed Services, Cloud Computing, Microsoft Excel, Microsoft Office, Training, VoIP, Leadership Development, Microsoft Word, Data Center, SDLC, Management, Recruiting, Project Management, Budgets, Business Analysis, Direct Sales, Leadership, Cross-functional Team..., Sales Operations, Program Management, Analysis, Strategy, Marketing, Consulting, SharePoint
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Project Management
Virginia State University 1989 — 1993
B.S., Finance, Management
University of Virginia 1986 — 1989
B.S., Economics
XO Communications Senior Account ManagerXO Communicationz2008 - 2009
XO Communications 2008 - 2009
Qwest 2003 - 2007
Education
University of Phoenix 2000 — 2004
BSB, Business
Walgreens December 2009 - Present
Bolher Engineering May 2005 - April 2006
US Customs and Borader Protection February 2004 - May 2005
XO Communications March 1999 - January 2003
Skills
Program Management, Outlook, PowerPoint, Customer Satisfaction, Customer Service, Team Leadership, Process Improvement, Employee Relations
Education
University of Phoenix 2000 — 2004
Bachelors of Science, Management
Renton Technical College 1994 — 1995
Level III Certification, Para-Education
Volt AA/Programs - Contractor via VoltMentor GraphicsMarch 2009 - Present
XO Communications June 2008 - December 2008
Education
University of Phoenix 2000 — 2002
Bach of Science, Business Management
University of Phoenix 2000 — 2002
BS, Business Management
Province Builders, LLC April 2014 - Present
XO Communications January 2000 - January 2014
Skills
Telecommunications, Provisioning, Vendor Management, CRM, Process Improvement, Customer Service, Team Building, Customer Retention, VoIP, Account Management, Forecasting, PeopleSoft, Team Leadership, Wireless, Cross-functional Team..., Access, T1, Call Center, Call Centers, IP, CLOUD, MPLS, Hosted Services, ASR /LSR/CSR, IP VPN, DS0/ T1/ DS3, SIP, Budgets, Customer Experience, Customer Satisfaction, Managed Services, Management, Sales Operations
Education
University of Phoenix 2009 — 2010
MBA, Business Administration
University of Tennessee-Knoxville 1993 — 1998
BS, Business
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Black Box Network Services January 2012 - Present
Invivo Corporation - division of Philips Healthcare November 2005 - January 2012
XO Communications February 2003 - November 2005
XO Communications May 2001 - February 2003
XO Communications January 2000 - May 2001
Skills
Product Development, New Business Development, Account Management, Product Management, Sales Management, Direct Sales, Solution Selling, Telecommunications, VoIP, Sales, Contract Negotiation, Wireless, Salesforce.com, Managed Services, Product Marketing, Channel Partners, Sales Operations, Business Planning, Sales Process, Business Development, Selling, Cloud Computing, SaaS, Management, B2B, Mobile Devices, Integration, Negotiation, Strategic Partnerships, Key Account Management, Unified Communications, Cold Calling
Education
University of South Florida 1993 — 1997
BA, Criminology / Psychology
Valley Lutheran
StoragePros May 2015 - July 2015
Emdeon August 2014 - March 2015
Xtend Healthcare, LLC April 2014 - May 2014
Accredo - An Express Scripts Company December 2013 - April 2014
Private Organization July 2012 - July 2013
Travel Agent February 2010 - September 2010
XO Communications July 2009 - September 2009
Verizon Wireless October 2005 - July 2009
T MOBILE USA February 2004 - June 2005
SHIP E INC April 2003 - February 2004
Skills
Training, Call Centers, Management, Process Improvement, Leadership, Call Center, Team Building, Customer Experience, Project Management, Customer Satisfaction, Customer Retention, Sales, Telecommunications, Workforce Management, Vendor Management, Customer Support, Team Leadership, Account Management, Technical Support, Outlook, PeopleSoft, IT Recruitment, Staffing Services, HRIS, OSHA, FMLA, Payroll, Property Management
Education
University of Phoenix 2010 — 2013
MBA, Human Resource Management
University of Phoenix 2009 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
University of Phoenix 2004 — 2008
Bachelor's, Business Management
XO Communications November 2010 - Present
Tech Mahindra August 2008 - November 2010
Wipro BPO March 2008 - August 2010
Skills
Telecommunications, Call Center, Telephony
Education
Pune University 2002 — 2006
Bachelor of Commerce (B.Com.), Accounting
NTT America May 2014 - Present
XO Communications October 2013 - May 2014
MegaPath March 2013 - October 2013
PC Rehab LLC November 2011 - March 2013
Telenetwork October 2012 - February 2013
Door Specialties January 2009 - October 2012
Skills
Computer Hardware, Computer Repair, Windows, Laptops, Troubleshooting, Software Installation, Operating Systems, Security, Testing, Hardware, Customer Relations, Networking, Virus Removal, Technical Support, Antivirus, XP, Wireless Networking, A Certified, Windows 7, Network Administration, Computer Maintenance, TCP/IP, Switches, Routers, Hardware Support, VMware, Windows Server, Routing, VPN, DNS, LAN-WAN, A+ Certified, Cisco IOS, WAN, DHCP, Network Security, Cisco Technologies, Customer Service
Education
Regis University 2015 — 2017
Bachelor's degree, Computer Systems Networking and Telecommunications
Red Rocks Community College 2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications, 4.0
University of Phoenix
Business Information Systems
Northrop Grumman Corporation August 2011 - Present
XO Communications June 2010 - August 2011
Deloitte September 2006 - June 2010
Deloitte June 2005 - August 2005
Hartford Steam Boiler Inspection and Insurance Company June 2003 - August 2004
Skills
Sarbanes-Oxley Act, Auditing, Internal Controls, GAAP, Accounting, Financial Statements, Analysis, Internal Audit, Financial Reporting
Education
University of Richmond
Accounting and Spanish
XO Communications November 2000 - Present
Education
University of Pittsburgh-Johnstown
Economics
Aspect Software/ Voxeo January 2013 - Present
Century Link/Qwest Communications November 2009 - November 2012
XO Communications October 2007 - November 2009
Skills
Account Management, New Business Development, Sales, Sales Management, Strategic Planning, Marketing Strategy, Salesforce.com, Business Development, Solution Selling, Negotiation, Direct Sales, Sales Process, Contract Negotiation, Enterprise Software, Managed Services
Education
University of South Florida - College of Business Administration 1982 — 1983
Bachelor of Business Administration (B.B.A.), Finance, General
Washington University in St. Louis 1980 — 1982
Associate of Arts (AA), Liberal Arts/ General Studies in Business Adminstration
Whidbey Telecom October 2014 - Present
XO Communications March 2013 - April 2014
CenturyLink November 2005 - December 2012
Verizon October 1999 - November 2005
Skills
T1, Telecommunications, Ethernet, VoIP, Telephony, MPLS, IP, DSL, Computer Network..., Call Centers, Switches, Fiber Optics
Education
Patrick Henry High School 1983 — 1986
University of Phoenix
Pacific University 2003 - Present
XO Communications 2000 - 2003
Project Manager 1999 - 2000
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Electronic Health..., Citrix XenApp, Opthalmic Interfaces to...
Education
University of Phoenix 1998 — 2000
Bachelor of Science (BS), Information Technology