XO Communications
Industry: Company
DescriptionXO Communications network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper (EoC). In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies. Parent organization: Verizon Communications Headquarters: Herndon, Virginia, United States CEO: Christopher K. (Chris) Ancell (2 Dec 2013–) Founder: Craig McCaw Founded: 4 July 1996 Subsidiaries: XO Communications Services Inc, Concentric Cloud Solutions, LLC, XO Interactive Inc
XO Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at XO Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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XO Communications Employees
Troop 50888 October 2014 - Present
Morley Companies, Inc. December 2012 - February 2013
Charter Communications May 2010 - March 2012
Charter Communications April 2007 - February 2009
XO Communications October 2006 - April 2007
Jo-Ann Stores, LLC. August 2003 - October 2005
Skills
Customer Retention, Call Centers, HTML, Internet Services, Call Center, Telecommunications, Customer Experience, Wireless, Customer Satisfaction, Customer Service, Broadband, Telephony, Escalation, VoIP, Workforce Management, Ethernet, Billing Systems, Invoicing, Data Entry, Typing, Troubleshooting, Leadership, Sales, Technical Support, Childcare, Working With Children, Crafts, Arts & Crafts
Education
Delta College 2003 — 2005
Art Teacher Education
Hewlett-Packard December 2014 - Present
Hewlett-Packard July 2006 - September 2014
COMSYS Information Technology Services, Inc. May 2005 - July 2006
rocKnot, Inc December 2001 - May 2005
Verizon Wireless April 2003 - April 2005
XO Communications January 2001 - December 2001
Alliance Consulting Inc. May 2000 - January 2001
Skills
BMC Remedy, ITIL, Process Improvement, Business Continuity..., Business Analysis, Requirements Analysis, Integration, Project Management, SQL, Software Documentation, Software Quality..., Remedy AR System, SQL Server Reporting..., Windows Server, Unix, SQL Server Management..., Korn Shell, Disaster Recovery, Material Control and..., SDLC, Root Cause Analysis, Software Application..., Program Management, Conversion Testing, System Analysis and..., Data Base Management..., Remedy Administration, Microsoft SharePoint..., Microsoft Visual Studio..., SharePoint Central..., SharePoint Management..., C-Shell scripting, TCP/IP, Sun Solaris, HP-UX, Microsoft Office Suite, Microsoft VB.NET, Microsoft .NET, Microsoft SourceSafe, dBASE III+, Paradox, R/BASIC, HTML, CSS, SharePoint, Databases, Oracle, Configuration Management, IT Service Management, IT Business Strategy
Education
DeVry University Phoenix 1987 — 1990
Bachelor of Science Degree, Computer Information Systems
Las Vegas Business College 1985 — 1987
Associate's degree, Computer Information Technology
Dynamic Signal May 2015 - Present
Webtrends July 2014 - May 2015
Webtrends March 2014 - June 2014
Encoding.com February 2012 - March 2014
Arkadin March 2008 - February 2012
Stockgroup Media Inc. December 2006 - January 2008
XO Communications December 2003 - August 2004
CDW August 2002 - November 2003
Skills
Demand Generation, Marketing Automation, Lead Generation, Lead Nurturing, Marketing Operations, Pipeline Development, Sales Enablement, Media Buying, Sales Process, Marketing Communications, Customer Reference..., SEO, SEM, CPM, CPL, Webinars, Google Adwords, Corporate Events, B2B, Integrated Marketing
Education
Illinois Institute of Technology 2004 — 2006
MS, Marketing Communications
Denison University 1998 — 2002
BS, Economics and Communication
XO Communications 1998 - Present
The Wood Company 1996 - 1997
Chrysler First/NationsCredit Corp. 1978 - 1996
Skills
Leadership Development, Employee Relations, Strategic Partnerships, Workplace Investigations, Organizational..., Training, Onboarding, Recruiting, Leadership, Workplace Safety, Deferred Compensation, Workforce Planning, HRIS, Human Resources, Applicant Tracking..., Succession Planning, College Recruiting, Performance Management, Employee Benefits, Organizational..., Team Building, Process Improvement, Talent Acquisition, Vendor Management, Employee Engagement, Talent Management, Benefits Administration, Change Management, Coaching, Time Management, Personnel Management, Employee Training, HR Policies, Labor Relations, Interviews, Executive Coaching, New Hire Orientations
Education
East Carolina University
BFA, Speech
Plains All American September 2015 - Present
United Airlines March 2015 - September 2015
Halliburton August 2013 - January 2015
CIGNEX Datamatics January 2012 - June 2013
Datacert September 2010 - December 2011
Sogeti June 2008 - September 2010
Citigroup November 2007 - April 2008
Southwest Airlines September 2002 - November 2007
XO Communications March 2000 - September 2002
Verizon July 1991 - March 2000
Skills
PMI PMBOK Methodology, Rational RUP Methodology, Configuration..., Statement of Work (SOW), Request for Pricing..., Change Management..., IT Management & Strategy, Scope/Cost/Quality..., Risk Management, Business Process..., Workflow Process, Software Development..., Business Requirements..., Business Case..., Budget Analysis, Resource Management, Use Case Requirements..., MS Enterprise Project..., Rational Tools Suite, MS Office Suite, Visio, Business Objects XI, Cognos 8, Remedy, NetSuite, Windows Server 2008, SQL Server 2005/2008, Sharepoint, SAAS, Application Integration, Business Intelligence /..., XML, SQL, EDI, Subversion, ClearCase, ClearQuest, RequisitePro, HTML, Functional Design..., Technical Design writing, Functional Critical..., IBM Websphere Portal..., Web Content Management..., Planview, Niku, Accruent RPM, Accruent REM, Business Analysis, SDLC
Education
Regis University 2002 — 2008
MBA, Business Administration
DeVry University 1988 — 1990
BS, Business Operations
XO Communications July 2014 - Present
XO Communications March 2000 - July 2014
Delta College September 1996 - March 2000
McDonald's Corporation 1992 - September 1996
Skills
Troubleshooting, Customer Service, Telecommunications, Teamwork, Time Management, Microsoft Office, Leadership, Customer Satisfaction, Employee Training, Independent Thinking, Problem Solving, Network Administration, Computer Network..., Computer Repair, Computer Hardware, Computer Maintenance, Cisco IOS, Cisco Routers, Management, Technical Support, Supervisory Skills, Call Centers
Education
Delta College 2010 — 2016
Associate's Degree, Network Technology
Delta College 1996 — 2000
Transfer degree, Computer Science, 3.7 GPA
XO Communications February 2013 - Present
XO Communications/Concentric CLoud Solutions April 2001 - December 2012
Allegiance Telecom September 1999 - March 2001
Skills
Negotiation, Strategic Planning, Public Speaking, Team Building, Business Strategy, Customer Relations, Coaching, Contract Negotiation, Public Relations, Problem Solving, Mentoring, Contract Management, Operations Management, Account Management, P&L Management, Team Leadership, Leadership Development, Cloud Computing, Customer Service, Strategic Partnerships, Managed Services, VoIP, Telecommunications, Unified Communications, Sales, Leadership, Business Development, Customer Retention, Sales Operations, Co-location, New Business Development, Sales Process, Customer Satisfaction, MPLS, Enterprise Software, Management, Cross-functional Team..., Direct Sales, Team Management, Project Management, Training, Call Centers, Business Planning, Recruiting, Customer Experience, Marketing, Wireless, Selling, Vendor Management, Salesforce.com
Education
DeVry University-California 2003 — 2005
Bachelor of Science, Telecommunication/Technical Management
William L. Hoch, DMD September 2012 - October 2013
Michael Baker Jr., Inc. December 2005 - April 2012
Paws 4 the Moment LLC October 2003 - December 2005
XO Communications April 1997 - October 2003
Dillard's September 1996 - April 1997
Saturn of Memphis September 1995 - September 1996
General Nutrition Centers, Inc August 1990 - September 1995
Skills
Needs Analysis, Technical Writing, Analysis, Instructional Design, Public Speaking, Access, Database Admin, Hands-on Training, Technical Support, Time Management, Adult Education, Curriculum Design, Curriculum Development, Eaglesoft, Entrepreneurship, Life Coaching, Life Skills, Productivity Coaching, Project Management, Technology Integration, SEO, Social Media Marketing, Visio, WordPress, Employee Training
Education
Duquesne University 2011 — 2012
MS Education, Instructional Technology, 4.0
Robert Morris University 2007 — 2010
BS, Organizational Studies
Southeast College of Technology 1996 — 1998
Associate's Degree, Computer Aided Drafting
Self-employed June 2013 - Present
Advertising Distribution Systems, Inc. July 2012 - Present
7-Eleven December 2009 - Present
Morley Companies, Inc. May 2011 - March 2012
XO Communications November 1996 - November 2008
Education
Delta College
T.L. Handy
YES Prep Public Schools August 2014 - June 2015
Wiess College (Rice University) February 2013 - February 2014
XO Communications May 2013 - August 2013
Rice University Department of Mathematics August 2011 - May 2012
Skills
Leadership, Research, Public Speaking, Microsoft Word, Leadership Development, Social Media, Fundraising, Data Analysis, Matlab, Legal Writing
Education
Duke University School of Law 2015 — 2018
Juris Doctor (J.D.)
Rice University 2010 — 2014
Bachelor of Arts (B.A.), Mathematical Economic Analysis
Mansfield Summit High School 2007 — 2010
High School
Mansfield Timberview High School 2006 — 2007
High School
XO Communications October 2014 - Present
MACH37 Cyber Accelerator April 2014 - Present
XO Communications January 2014 - October 2014
XO Communications July 2011 - January 2014
MegaPath Inc. July 2010 - July 2011
Covad Communications November 2007 - July 2010
Covad Communications February 2002 - November 2007
Network Access Solutions October 2001 - February 2002
Gemini Networks October 2000 - October 2001
Bluestar 1999 - 2000
Skills
Vendor Management, Outsourcing, Sales, Marketing, Network Administration, Customer Service, Business Operations, Surveillance, Cost Accounting, Telecommunications, Managed Services, VoIP, CRM, Go-to-market Strategy, Product Management, Strategic Partnerships, Mergers & Acquisitions, Product Marketing, Sales Operations, Start-ups, Strategy, Marketing Strategy, SEO, Multi-media Marketing..., Networking, Leadership, Co-location, Cloud Computing, Business Development, IP, Data Center, Strategic Planning, Cross-functional Team..., Ethernet, SaaS, Management, Product Development, Enterprise Software, Demand Generation, Mobile Devices, Wireless, Unified Communications, Solution Selling, Channel Partners, Integration, Salesforce.com, Professional Services, Direct Sales, Hosted Services, SIP
Education
Duke University - The Fuqua School of Business 2007 — 2008
MBA, Business
United States Naval Academy 1987 — 1991
B.S., Electrical Engineering
Annandale 1983 — 1987
XO Communications July 2014 - Present
Alta Telecom/Spreadnetworks. October 2010 - Present
Time Warner Telecom February 2000 - March 2010
MCI/WORLDCOM/VERIZON April 1996 - February 2000
Skills
Fiber Optics, WAN, Telephony, Data Center, DWDM, Optical Fiber, Computer Network..., Cabling, LAN-WAN, Switches, Telecommunications, Routers, Network Design, Co-location, TCP/IP, Wireless Networking, Network Architecture, Troubleshooting, Networking, ATM networks, Cisco IOS, Broadband, Firewalls, Managed Services, Juniper, Metro Ethernet, Software Installation, Network Engineering, T1, Transmission, Integration, Cisco Technologies, •Hands on experience...
Education
Microtrain 2010 — 2012
Associate's Degree, Network + A+ MCP CCNA
DeVry University 1990 — 1992
A.A.S. Degree, Computer and Local Area Networks
Level 3 Communications March 2014 - October 2014
XO Communications June 2012 - January 2014
XO Communications August 2008 - June 2012
XO Communications August 2005 - August 2007
XO Communications January 2004 - August 2005
XO Communications January 2002 - January 2004
Skills
IP, Telecommunications, Networking, Vendor Management, Program Management, Project Management, Telephony, Wireless, Visio, Ethernet, Release Management, Network Engineering, Cisco Technologies, IPv6, 10G Ethernet, VoIP, Production Support, MPLS, Routers, LAN-WAN, Routing, Troubleshooting, T1
Education
Delta College
Telecommunications / Broadcasting
T-Mobile 2015 - Present
Tactical Systems Network. LLC 2013 - Present
SKYBEAM 2014 - 2015
Eupen Cable 2009 - 2012
ExcelaCom 2007 - 2009
XO Communications 2005 - 2007
XO Communications 2004 - 2005
Allegiance Telecom 2000 - 2004
Skills
Business Development, Sales, Project Management, Integration, Managed Services, Solution Selling, Direct Sales, Program Management, Product Management, Vendor Management, Contract Negotiation, Management, Sales Management, New Business Development, Telecommunications, Leadership, Networking, Strategy, Troubleshooting, Sales Process, Quality Assurance
Education
DeVry University-Texas 2002 — 2007
BS Technical Management, Information Technology Project Management, 3.6/4.0
GBHS
Diploma, High School/Secondary Diplomas and Certificates
WNA-LTD February 2014 - January 2015
Internal Data Resources, Inc. October 2012 - December 2013
Bank of America October 2011 - October 2012
XO Communications 2011 - 2011
Verizon Business (API Systems Contract) 2010 - 2011
Tel-Tron Technologies October 2008 - July 2009
HT Ardinger & Son October 2005 - October 2008
New Media Gateway May 2005 - September 2005
Apollo Hosting July 2003 - July 2004
Raytheon February 1999 - February 2001
Skills
SDLC, SharePoint, Agile Methodologies, SQL, Visio, MS Project, Analysis, Integration, IT Management, Software Documentation, Project Management, Oracle, Project Portfolio..., Portfolio Management, Vendor Management, Web Development, Resource Management, PMP, Business Analysis, DMAIC, Requirements Analysis, IT Strategy, Requirements Gathering, Software Project..., Program Management, Management, PMO, Process Improvement, Training, Microsoft Project
Education
DeVry University 2010 — 2013
BA
Texas State Technical College 1996 — 1998
Associate's degree
Lewis Energy Group October 2010 - Present
Stallion Oilfield Services February 2007 - September 2008
XO Communications March 1999 - February 2001
Skills
Gas, Oil/Gas, Onshore, Natural Gas, Drilling, Energy, Oilfield, Oil & Gas Industry, Instrumentation, Completions, Preventive Maintenance, Pumps, DCS, Field Development, P, PLC, Air Compressors, Control Valves, Software Installation, Valves, LNG, Power Generation, Petrochemical, Calibration, Electricity, BOSIET, SCADA, Troubleshooting, Rig, Process Control, Supervisory Skills, Instrument Control, Permit to Work, Variable Frequency..., PLC Ladder Logic, Transmitters, Wiring Diagrams, Control Logic, PLC Programming, Fiber Optics, Maintenance, Electrical Controls, Pneumatics, Electrical..., Wiring, RSLogix, Electrical Safety, DeviceNet, Multimeter, Industrial Ethernet
Education
DeVry University-Texas 1998 — 2000
Bachelor's degree, Technical Management
Microcomputer Technology Institue 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Electrical/Electronics Maintenance and Repair Technology
Vonage Business June 2015 - Present
XO Communications May 2013 - Present
XO Communications April 2010 - May 2013
UpClick Marketing January 2006 - April 2010
ReachLocal August 2009 - March 2010
Online Resources 2002 - 2008
JANSON Communications April 2001 - March 2002
Proxicom 2000 - 2000
Popular Science Magazine June 1996 - August 1999
Skills
Online Marketing, Lead Generation, SEO, SEM, Digital Marketing, PPC, Social Media Marketing, Email Marketing, Social Selling, Marketing Campaign..., Online Lead Generation, Strategy, Marketing Strategy, LinkedIn Training, Social Media, Product Management, New Business Development, Social Networking, E-commerce, Marketing, Marketing Management, Advertising, CRM, Facebook, Marketing Communications, Web Analytics, Content Marketing, B2B, Online Advertising, Integrated Marketing, Web Marketing, Public Relations, Training, Entrepreneurship, Demand Generation, Direct Marketing, Digital Strategy, New Media Marketing, Social Networking..., Online Social Networking, Multi-channel Marketing, B2B Marketing, Social Media Outreach, Social Media Measurement, Online Reputation...
Education
Direct Marketing Association 2006 — 2006
Certificate, Search Engine Marketing Social Media Marketing
Dún Laoghaire Institute of Art, Design and Technology 1990 — 1993
Bachelor of Fine Arts, Advertising
Skills/Technology
Bachelor of Arts (BA), Advertising
XO Communications April 2000 - Present
Harrington Seed Inc. August 1996 - April 2000
Vassar Tanning & Taxidermy November 1994 - April 2000
Education
Delta College 1996 — 2000
Associate of Arts (A.A.)
"Channel "C" Productions May 2015 - Present
AT&T January 2010 - Present
AT&T January 2007 - December 2009
XO Communications July 2003 - November 2004
MCI 2002 - 2003
Skills
MPLS, T1, Wireless, Customer Relations, Consultative Selling, Long Distance, Wireline, New Business Development, Fiber, Sales Management, VoIP, Managed Services, Account Management, Telecommunications, Contract Negotiations, Internet Services, Cold Calling, DSL, LAN/WAN, Customer Retention, C, Contract Negotiation, Event Management, Event Planning, Complex Sales, Delivering Results, Mobile Devices, Carriers, Selling, LAN-WAN, Customer Service, Optical Fiber, Sales, Unified Communications, Networking, Sales Operations, Leadership, Direct Sales, Sales Process, Solution Selling
Education
Eastern Illinois University
BA, EDUCATION: ENGLISH, THEATER ARTS
Governors State University
M.A. in progress, Mass Media Communications, TV and Radio Broadscasting, Newspaper writng, A+
University of California, Los Angeles
Entertainmnt Public Relations, Entertainment Journalism, A
Time Warner Cable October 2013 - Present
Ralph's Italian Ices - Great Kills 2011 - Present
Ralph's Italian Ices - Huguenot 2007 - Present
Ralph's Italian Ices - New Dorp 2006 - Present
Ralph's Italian Ices - Pleasant Plains 2002 - Present
All Wired Up 2011 - January 2013
Martino Realty and Richmond County Mortgage Corporation 2012 - February 2012
RNH Electric Company August 2005 - February 2011
Power Optech February 2003 - August 2005
XO Communications March 1999 - June 2003
Skills
Microsoft Office, Oracle, OTDR, Electrical, Telecommunications, T1, Fiber Optics, MS Project, Project Management, Plumbing, Carpentry, Cabinetry, Networking, Troubleshooting, Electricians, Optical Fiber, Cisco Technologies, Software Documentation, Cabling, LAN-WAN, Construction
Education
Farrell High School 1989 — 1992
High School
College of Staten Island
Business Administration and Management, General
DeVry University
Telecommunications Management
Middlesex County College
Hotel, Motel, and Restaurant Management
Texas Education Agency August 2002 - Present
XO Communications February 1996 - September 1999
CableSouth (Cable and Broadcasting) 1992 - 1994
BellSouth Telecommunications April 1967 - November 1992
American Telephone & Telegraph (AT&T), Inc. 1968 - 1972
Education
Dillard University
Richland College
Consumers Energy December 2013 - Present
Consumers Energy May 2013 - December 2013
XO Communications October 1996 - February 2009
Skills
Electrical Engineering, Troubleshooting, CAD/CAM Software, Power Distribution, Microsoft Office, Project Management, Wireless, Testing
Education
Saginaw Valley State University 2011 — 2013
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Delta College 2001 — 2003
Associate's degree, Business Administration and Management, General
LinkedIn October 2013 - Present
Hibernia Networks (fka Hibernia Media) September 2009 - October 2013
AboveNet October 2006 - September 2009
XO Communications December 2003 - September 2006
Nextlink Communications August 1999 - December 2003
Skills
Ethernet, IP, Networking, Telecommunications, Fiber Optics, Switches, WAN, MPLS, Co-location, Managed Services, Network Design, Optical Fiber, VoIP, Data Center, Network Engineering, DWDM, SDH, Network Architecture, Frame Relay, Telephony, Broadband, T1, DSL, Sales Engineering, Circuit Design, Analog Circuits, Order Management, Vendor Management, Management
Education
DeVry University 1998 — 2002
Bachelor of Science, Telecommunications Management
Oracle March 2014 - Present
SkillSurvey January 2010 - March 2014
Careerbuilder.com March 2006 - January 2010
Ethicon Endo-Surgery October 2004 - March 2006
SBC 2002 - 2004
XO Communications 1999 - 2001
MCI 1994 - 1997
Skills
SaaS, Medical Devices, Social Media, Online Advertising, Recruitment Advertising, Sales Management, Salesforce.com, Cold Calling, Lead Generation, Sales, Business Development, New Business Development, Account Management, Direct Sales, Sales Process, B2B, Management, Strategic Partnerships, CRM
Education
Eastern Illinois University 1984 — 1988
BA, Economics
Faction, Inc. May 2013 - Present
DigitalGlobe November 2012 - May 2013
Intrado March 2010 - November 2012
Quantum July 2009 - June 2010
WiPro April 2002 - May 2008
Infocrossing 2002 - 2006
XO Communications 1997 - 2001
Skills
Unix, Data Center, Linux, Networking, Solaris, Disaster Recovery, Storage, Red Hat Linux, TCP/IP, Virtualization, Servers, VMware, Storage Area Networks, System Administration, Cisco Technologies, Switches, VMware ESX, Shell Scripting, VoIP, NAS, Brocade, High Availability, Windows, iSCSI, HP-UX, Enterprise Storage, Solution Architecture, Troubleshooting, Cloud Computing, SAN, Software Documentation, Storage Virtualization, Storage Management, Storage Solutions
Education
Front Range Community College 2006 — 2008
Delta College 1997 — 1999
Adventist Health System May 2008 - Present
XO Communications December 2003 - April 2008
Skills
T1, Cisco Technologies, Troubleshooting, Firewalls, Call Center, Switches, Ethernet, WAN, Adtran, VPN, Telecommunications, Disaster Recovery, C#, PRI, VoIP, Call Centers, Networking, Cerner, Routers, Routing, Network Engineering, MPLS, TCP/IP, Data Center, Servers, DHCP, Cisco IOS, Cisco Routers, Active Directory, VMware, Windows Server, Computer Hardware, Hardware, DNS, LAN-WAN, XP, Windows 7, Operating Systems, Network Administration, VMware ESX, Network Security, Wireless Networking, Software Documentation, Security, IT Management, Juniper, System Administration, BGP, Unix, Integration
Education
Delta College 1993 — 1997
XO Communications 2013 - September 2015
XO Communications November 2009 - October 2013
XO Communications March 2008 - November 2009
XO Communications October 2005 - March 2008
XO Communications January 2002 - October 2005
XO Communications June 2000 - October 2001
Verizon June 1998 - March 1999
Verizon October 1997 - May 1998
Verizon October 1996 - October 1997
Skills
Invoicing, Telecommunications, Business Analysis, Auditing, MPLS, Business Process, Forecasting, Vendor Management, Process Improvement, Finance, Financial Analysis, Financial Reporting, Business Intelligence, Telecom Expense..., Team Leadership, Analysis, VoIP, Access, Business Process..., Call Centers, Cross-functional Team..., Sarbanes-Oxley Act, Product Management, T1, Wireless, Management
Education
DeVry Institute of Technology 1988 — 1991
B.S., Telecommunications Management
XO Communications February 2015 - Present
CenturyLink February 2011 - June 2013
AT&T January 2008 - December 2010
XO Communications August 2006 - January 2008
RJB Associates January 2004 - September 2006
Verizon Business March 2000 - August 2003
NordicTrack Corporation June 1995 - February 1999
McDonald's Corporation May 1987 - April 1995
Skills
Managed Services, Managed Hosting, Cloud Computing, Private Cloud, Telecommunications, Network Design, Team Leadership, Computer Hardware, Strategic Planning, Start-ups, Strategy, Business Process, Co-location, Enterprise Software, Integrated Marketing, Integration, Leadership, Management, Networking, Outsourcing, Process Improvement, Sales, Security, Solution Selling, Unified Communications, Wireless, SaaS, VoIP, MPLS, Direct Sales, Salesforce.com, Data Center, Professional Services, SIP Trunking, Strategic Partnerships
Education
Dominican University 1978 — 1980
MBA, Business Management
XO Communications October 2000 - Present
Radio Gets Wild June 2006 - May 2013
EDS January 1997 - September 2000
McDonald's September 1991 - December 1996
Skills
Social Media, Customer Service, Social Media Marketing, Public Relations, Facebook, Blogging, Customer Satisfaction, Microsoft Office, Radio, Web Design
Education
Northwood University 1995 — 1996
BBA, Management
Delta College 1991 — 1995
Associate, General Management
Saginaw Career Complex 1990 — 1992
Certificate, Information Processing
Heritage High School 1988 — 1991
Diploma, General
Palace Sports & Entertainment Detroit Pistons July 2014 - Present
Washtenaw Intermediate School District at Ypsilanti Community Schools April 2014 - July 2014
ViSalus September 2012 - March 2014
ViSalus August 2011 - September 2012
Ford Motor Company September 2010 - August 2011
XO Communications May 2008 - September 2010
XO Communications January 2008 - May 2008
XO Communications April 2007 - January 2008
Skills
Troubleshooting, Networking, Windows, Active Directory, Software Documentation, Windows 7, VoIP, Management, Software Installation, DHCP, Windows Server, Routers, Firewalls, Operating Systems, Microsoft Office, Network Security, Switches, Hardware, Network Administration, TCP/IP, Computer Hardware, Customer Satisfaction, Routing, Remote Access, iPad, Windows Vista, Windows Server 2008, Blackberry Enterprise..., iPhone Support, Hubs, TS16949, OS X, Hosted Microsoft..., Microsoft DNS, Server Admin, QS9001, DFS, Microsoft Office 2013, Active Directory..., Access Control, Ticketing Systems, Process Improvement, Vendor Management, IT Management, Change Management, Data Center, Project Management, Cloud Computing, Open Directory, Technical Support
Education
Northwood University 2002 — 2004
BBA, Managment Information Systems / Business Managment
Delta College 2001 — 2002
Associates, Business Managment
ComputerTraining.com
Microsoft Certification, MCP, MCSA, MCSE
XO Communications April 2011 - Present
No Fairway April 2009 - Present
Paladin November 2010 - April 2011
Skills
Computer Hardware, Troubleshooting, Cisco, VoIP, DNS, Switches, HTML, Routers, TCP/IP, Cisco Technologies, Windows Server, Disaster Recovery, Operating Systems, Juniper, SIP, Telecommunications, QoS, T1, Networking, Juniper Technologies, IP, MPLS
Education
Delta College 2003 — 2005
Computer Technology/Computer Systems Technology
Lansing Community College 2000 — 2001
English Language and Literature, General
U.S. Department of Labor May 2015 - Present
U.S. Office of Personnel Management (OPM) September 2009 - May 2015
Booz Allen Hamilton April 2009 - September 2009
Sprint Nextel September 2002 - April 2009
Nextel 2000 - 2001
Vista RMS Inc. 2000 - 2001
XO Communications 1999 - 2000
EDS 1996 - 1999
Mastech 1993 - 1995
Skills
Program Management, PMP, SDLC, Requirements Analysis, PMO, Integration, Project Management, Software Project..., Software Development, Vendor Management, Management, Agile Methodologies, Enterprise Architecture, Consulting, CRM, Databases, Cross-functional Team..., Cloud Computing, Enterprise Software, Leadership, Business Analysis, Strategy, Project Planning, Data Warehousing
Education
Devi Ahilya Vishwavidyalaya 1984 — 1991
Verizon Wireless April 2014 - Present
Lifestar Response October 2011 - Present
Mesa Technical Associates, Inc. January 2012 - March 2014
XO Communications February 2010 - October 2011
EVMTS November 2007 - October 2011
United States Air Force August 1985 - April 2011
Verizon June 1998 - November 2009
Skills
Wireless, Telecommunications, Computer Network..., Emergency Medical..., Troubleshooting, Networking, Fiber Optics, IP, Leadership, Project Management, Network Design, Business Development, Optical Fiber, Project Planning, Network Engineering, Switches, Testing, Vendor Management
Education
Orange High School 1978 — 1981
DeVry University
Electrical Engineering
Diamond Technologies, Inc. November 2012 - Present
EarthLink February 2012 - November 2012
XO Communications December 2009 - February 2012
Evolve IP March 2008 - November 2009
Technology Matrix 2007 - 2008
Cavalier Telephone June 2006 - June 2007
Cavalier Telephone June 2004 - June 2006
Cavalier Telephone June 2002 - June 2004
XO Communications 1998 - 2002
Delaware State Chamber of Commerce October 1995 - June 1998
Skills
Managed Services, Co-location, MPLS, Telecommunications, VoIP, Business Development, Business Strategy, Business Intelligence, Cloud Computing, Sales, Solution Selling, Selling, CRM, Sales Process, Sales Operations, Strategic Partnerships, WAN, Leadership, Mobile Devices, T1, IP, SaaS, Data Center, Salesforce.com, LAN-WAN, New Business Development, Sales Management, Hosted Services, Unified Communications, Enterprise Software, Telephony, Disaster Recovery, Direct Sales, Ethernet, SIP, Contract Negotiation, SIP Trunking, B2B, Wireless, Management, Channel Partners, Networking, Call Centers, Program Management, Customer Retention, Professional Services, Sales Presentations, Metro Ethernet, Marketing, Account Management
Education
Drexel University 1989 — 1994
Bachelor's, Marketing / Management
Lycee Pierre Bayle 1985 — 1988
French High School - Business, Business/Commerce, General
XO Communications January 2013 - Present
Znode Inc 2012 - 2013
Earthlink Business 2009 - 2011
Paetec, now Windstream 2007 - 2009
CenturyLink, formerly Qwest 2004 - 2006
Advant-e (Edict Systems) 2002 - 2003
Axway, formerly Cyclone Commerce January 2001 - December 2001
bTrade 2000 - 2001
Sterling Commerce, now an IBM Company 1997 - 2000
AT&T 1991 - 1997
Skills
Cloud Computing, Solution Selling, VoIP, Unified Communications, MPLS, SIP Trunking, Enterprise Software, Ethernet, Direct Sales, Network Design, Network Security, Managed Hosting, Unified Messaging, SaaS, Storage Virtualization, Managed Services, Business Continuity, Application Hosting, Contract Negotiations, Sales Funnel Management, IP Networking, Hosted IVR/Call Centers, Colocation, High Energy Level, Global Account..., IT Infrastructure...
Education
Eastern Michigan University
Edsel Ford HS Dearborn, MI
Team Beachbody Independent Business Coach January 2012 - Present
Mobile Marketing Experts, LLC April 2011 - Present
The Harvest Coffeehouse September 2005 - Present
XO Communications June 2000 - June 2005
XO Communications June 2000 - June 2005
Skills
Mobile Marketing, Text Messaging, SMS, Mobile Content, Social Media Marketing, Mobile Internet, Mobile Strategy, Advertising, Entrepreneurship, Mobile Devices, Mobile Technology, Social Media, New Business Development, Product Management, Team Building, Start-ups, Mobile Advertising, Sales, Strategic Planning, Marketing, Fitness, Fundraising, Online Marketing, Social Networking
Education
Delta College
The J.M. Smucker Company November 2009 - December 2011
Critical Mass January 2008 - March 2009
Trekk Cross-Media 2004 - 2008
The Revere Group 2004 - 2004
WorldComm 2002 - 2002
XO Communications 2000 - 2002
Anderson Consulting (now Accenture) June 1999 - September 1999
Skills
Digital Strategy, Mobile Devices, Integrated Marketing, Mobile Marketing, Social Media Marketing, Advertising, Account Management, Direct Marketing, Marketing Communications, Online Marketing, Marketing, User Experience, Strategy, Creative Direction, Facebook, Creative Strategy
Education
Roosevelt University 2002 — 2004
MS, Integrated Marketing Communications
DePaul University 1998 — 2000
BA, Communications
Northern Illinois University 1996 — 1998
Online Tech January 2015 - Present
CenturyLink Business/Savvis (Formerly Qwest) June 2013 - January 2015
CenturyLink Business/Savvis (Formerly Qwest) January 2008 - June 2013
Verizon Business March 2004 - February 2008
XO Communications April 2001 - March 2004
Coast to Coast Telecommunications October 1996 - May 2001
Allnet Communications 1993 - 1996
Skills
Sales Management, MPLS, Telecommunications, Consultative Selling, Direct Sales, Contract Negotiations, Managed Services, IP, Team Building, Strategy Development, Strategic Planning, Selling, Strategy, Contract Negotiation, Sales Operations, Budgets, Unified Communications, VoIP, Salesforce.com, Wireless, Leadership, Cloud Computing, Cross-functional Team..., Management, Sales Process, Data Center, Co-location, Professional Services, Solution Selling, Networking, Training, Vendor Management, Team Leadership, Account Management, New Business Development, SaaS, CRM, Customer Retention, Business Development, Strategic Partnerships, Recruiting, Call Centers, Negotiation, Cold Calling, SIP Trunking, Ethernet, Telephony, Start-ups, Hosted Services, Customer Experience
Education
Eastern Michigan University 1992 — 1994
Masters, Marketing & Communications
Eastern Michigan University 1988 — 1992
Bachelors, Marketing & Communications
US Signal September 2009 - Present
XO Communications January 2009 - August 2009
Qwest Communications April 1996 - November 2008
LCI Telecommunications, Int'l 1996 - 1998
Netcom October 1982 - April 1996
I.T.I. Executone 1980 - 1981
Community Volunteer 1977 - 1979
Skills
Native English and..., Sales, WAN, Networking, VoIP, MPLS, Managed Services, Data Center, IP, Private Line, Disaster Recovery, Co-location, Cloud Computing, LAN-WAN, Metro Ethernet, Sales Engineering, Cloud Computing IaaS, Hosted Services, Internet Services, Virtualization, MPLS Networking, 10G Ethernet, Solution Selling, Cloud Storage, Ethernet, Telephony, SIP Trunking
Education
Delta College
Saginaw Valley State University
Panjiva July 2014 - Present
Above the Fold, LLC August 2004 - March 2014
XO Communications April 2000 - April 2006
Skills
User Experience, User Interface Design, Online Marketing, Web Design, Content Strategy, New Business Development, Interaction Design, Web Analytics, User Experience Design, Start-ups, Business Development, Business Strategy, Management, SEO, Usability, Business Analysis, CSS, Operations Management, Business Management, Email Marketing, Leadership, Product Management
Education
University of Connecticut 1996 — 1999
Bachelor of Fine Arts
Eastern Connecticut State University 1994 — 1996
Arrow Electronics July 2015 - Present
Arrow Electronics March 2015 - Present
CenturyLink Business January 2014 - March 2015
XO Communications January 2013 - January 2014
CDW January 2008 - January 2013
Skills
Solution Selling, Salesforce.com, Account Management, Sales Process, Channel, Direct Sales, WAN, Networking, VoIP, IP, Telecommunications, Ethernet, MPLS, Security, Cloud Computing, Unified Communications, SIP Trunking, Managed Services, Enterprise Software, Data Center, Channel Partners, Co-location
Education
Eastern Illinois University
XO Communications August 2014 - Present
XO Communications October 2005 - August 2014
Exodus Communications November 2000 - July 2001
Realcomp II Ltd June 2000 - November 2000
ANS Advanced Network Services March 1998 - April 2000
Concentric Network Solutions April 1996 - February 1998
Skills
MPLS, Switches, VPN, Troubleshooting, T1, Ethernet, Fiber, Routers, VoIP, Telecommunications, Firewalls, DNS, IP, LAN/WAN, Routing, Juniper, Network Design, IP Networking, Data Center, Cisco, TCP/IP, SIP, Cloud Computing, WAN, Call Center, Security, BGP, Hardware, Network Engineering, Windows, OSPF, Wireless, Integration, Unix, Operating Systems, EIGRP, Network Administration, Network Security, Cisco Technologies, Call Centers, Cisco Routers, Routing Protocols, Computer Network..., Managed Services, Optical Fiber, LAN-WAN
Education
Delta College 1993 — 1996
Associate, Computer Science
Heritage High School
Cogent Communications September 2014 - Present
XO Communications 2012 - 2014
Level 3 Communications 2009 - 2012
SES Americom 2007 - 2009
Qwest Communications 2001 - 2007
Lucent Technologies 2000 - 2001
Sprint Communications 1994 - 2000
Skills
Sales Operations, Sales Enablement, Account Planning, Sales Process, Marketing Strategy, Project Management, Pipeline Management, Salesforce.com, Account Planning &..., Sales Strategy &..., Best Practices, Lead Management, KPI Development &..., Sales Management..., Sales Process..., Negotiation, Cross-functional Team..., Go-to-market Strategy, Strategic Planning, Business Development, Segmentation, Strategy Development, Solution Selling, Marketing Management, Alliance and Partner..., Sales Management, Thought Leadership, P&L Responsibility, Strategic Partnerships, Business Alliances, Organization, Analysis, Strategy, Telecommunications, Forecasting, Leadership, Selling, Professional Services, Management, Executive Management, Sales, Contract Negotiation, Pricing, New Business Development, Enterprise Software
Education
Duke University - The Fuqua School of Business
MBA
Center for Creative Leadership 2008 — 2008
Leadership Development Program
Hartwick College
B.A.
Morley Companies August 2012 - July 2014
XO Communications June 2005 - November 2011
Skills
Program Management, Telecommunications, E911, VoIP, Wireless, DSL, Telephony, Call Center, IVR, Internet Services, Managed Services
Education
Delta College
Comtech Mobile Datacom 2012 - Present
Comtech AeroAstro 2009 - 2012
Global Telecom & Technology 2007 - 2008
XO Communications 2001 - 2007
LCI International 1995 - 1999
MCI Communications 1981 - 1995
Price Waterhouse 1979 - 1981
Skills
Program Management, Strategic Planning, Integration, Finance, Financial Modeling, Financial Analysis, Accounting, Auditing, Telecommunications, Process Improvement, Mergers & Acquisitions, Management, Budgets, Strategy, Financial Reporting, Cross-functional Team..., Business Development, Start-ups, Project Management, Forecasting, Product Management, General Ledger, Analysis, Business Planning, Management Consulting, Managerial Finance, Leadership, Executive Management, Risk Management, Business Strategy, Business Process..., Sarbanes-Oxley Act
Education
Duke University 1975 — 1979
Bachelor of Arts (B.A.), Management Science/Accounting
University of Oxford
British literature
Marketing & Communications Consultant December 2013 - Present
Marketing Partners, Inc. of Bethlehem, PA March 2015 - September 2015
KSA&D, Inc. May 2012 - November 2013
Freelance Marketing Consultant September 2010 - May 2012
B. Braun Medical June 2007 - September 2010
An Executive Time Saver March 2004 - March 2008
XO Communications July 1997 - September 2004
Skills
Marketing and..., Project Management, Management, Marketing Strategy, Marketing, Account Management, Marketing Communications, Direct Marketing, Advertising, Marketing Management, Social Media Marketing, Direct Sales, Strategic Planning, Email Marketing, Product Marketing, New Business Development, B2B, Digital Marketing, Market Planning, Social Networking
Education
DeSales University
Bachelor of Arts (B.A.), Business Management, Cum Laude
DeSales University
Bachelor of Science (BS), Marketing
Parkland High School
Earthlink February 2012 - Present
Mike Shelah Consulting May 2011 - Present
Quantum Telephone and Internet September 2010 - February 2012
XO Communications September 2008 - September 2010
Matrix Technologies January 2008 - September 2008
Teltek systems June 2006 - November 2007
DCI 2005 - 2006
Questron inc February 2003 - June 2005
Allegiance Telecom December 1999 - February 2003
Skills
MPLS, Fundraising, Ethernet, T1, Social Media, Hosted Voice, Virtualization, Hosted Microsoft..., Hosted Services, Data Center, Mobile Communications, Co-location, Cloud Computing, SaaS, VoIP, Telephony, Solution Selling, Selling, Telecommunications, Sales Process, Avaya, Networking, Managed Services, Leadership, Cold Calling, Sales, Account Management, Strategic Partnerships, VMware, Customer Retention, Wireless, Internet Services, Business Development, Management, SIP Trunking, SIP, Sales Operations, Unified Communications, Salesforce.com, Enterprise Software, Direct Sales, IP, B2B, Customer Satisfaction, Professional Services, Sales Presentations, Channel Partners, Lead Generation, Call Centers
Education
University of Maryland Baltimore County 1991 — 1995
Bachelors, English Literature
Drexel University 1990 — 1991
Somers High School 1986 — 1990
Novartis November 2012 - Present
Boehringer Ingelheim April 2011 - June 2012
Amgen April 2010 - April 2011
Genentech October 2009 - April 2010
XO Communications March 2007 - July 2009
Intel Corporation February 2006 - February 2007
Milestone Technologies Inc November 2003 - November 2006
Education
DeVry University 2000 — 2003
Bachelor of Science, Computer Engineering Technology
Vonage Business July 2015 - Present
Plano Hispanic Chamber of Commerce September 2015 - Present
SeeiTOi November 2013 - July 2015
Internap May 2014 - October 2014
XO Communications October 2011 - May 2014
Fire Rock Products, LLC May 2011 - October 2011
Cbeyond August 2008 - May 2011
Cbeyond August 2008 - May 2011
Polo's Restaurant August 2006 - August 2008
La Garita Club in Southfork, Colorado May 2006 - August 2006
Skills
Bilingual-Spanish, Direct Sales, Business Travel, Telecommunications, Telephone Skills, Telephony, SQL Server, MPLS, Mobile Applications, Internet Services, Internet Security, Inside Sales, Social Networking, Professional Networking, Channel Partners, Channel Management, Global Business..., MPLS VPN, Fiber, Ethernet/IP, Wireless Broadband, Telecom Technologies, Telecom Infrastructure, Business Networking, Microsoft SQL Server, Optical Fiber, SaaS, Wireless, Account Management, Managed Services, CRM, Solution Selling, Sales Process, VoIP, Cloud Computing, Customer Retention, Co-location, Professional Services, Management, IaaS, Leadership, Product Management, Networking, Sales, Business Development, Sales Operations, Strategy, New Business Development, Go-to-market Strategy, Salesforce.com
Education
East Central University 2003 — 2008
Business, Marketing/Psychology
Instituto Stella Maris, Mar Del Plata, Argentina 1999 — 2002
Economics, Finance/MArketing
Fision Work March 2015 - Present
Birch Communications July 2014 - February 2015
Centuric January 2012 - July 2014
Centuric January 2012 - July 2014
Cbeyond January 2010 - January 2012
Nuvox Communications January 2007 - January 2010
Deltacom January 2006 - January 2007
XO Communications 2006 - 2007
Optical Innovations January 2002 - January 2006
Skills
Hosted Services, Co-location, Direct Sales, Managed Services, SIP Trunking, Account Management, Solution Selling, SaaS, Cloud Computing, Telecommunications, Sales Management, Product Management, T1, New Business Development, Selling, Recruiting, VoIP, Sales, Networking, Management, Marketing, Marketing Strategy, Sales Operations, Strategic Partnerships, Cold Calling, CRM, Budgets, Business Development, Customer Satisfaction, Competitive Analysis, Training, Forecasting, Channel Partners, Salesforce.com, Wireless, Unified Communications, Customer Retention, MPLS, Professional Services, Sales Process, B2B, Entrepreneurship, Sales Presentations
Education
East Carolina University 1978 — 1980
Business Administration and Management, General
The Dow Chemical Company January 2014 - Present
Dow Chemical June 2011 - January 2014
XO Communications August 1999 - June 2011
Skills
Networking, Technical Support, Troubleshooting, Telecommunications, System Administration, VoIP, LAN-WAN, Data Center, Security, WAN, Call Centers, IP, Process Improvement, Switches, VPN, Cisco Technologies, Team Leadership, Customer Satisfaction, Computer Hardware, Wireless, Windows, Account Management, TCP/IP, Team Building, Disaster Recovery, System Deployment, Routing, Cloud Computing, SAP, Scheduling, External Manufacturing
Education
Northwood University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Delta College 1995 — 1999
Associate's degree, General Studies
MillerCoors March 2015 - Present
MillerCoors February 2014 - June 2015
MillerCoors August 2013 - February 2014
MillerCoors July 2012 - August 2013
XO Communications 2011 - 2012
DePaul University 2009 - 2012
ADP TotalSource 2008 - 2009
Brink's Business Security 2007 - 2008
Verizon Wireless 2002 - 2007
AT&T 1997 - 2002
Skills
Account Management, Selling, Sales Operations, Leadership, Marketing, Direct Sales, Solution Selling, New Business Development, Sales, Retail, Sales Management, Category Management
Education
University of Illinois at Chicago 1999 — 2001
Marketing, Computer Science and Marketing
DePaul University 2010 — 2012
Bachelor of Science in Marketing, Concentrations in Sales Leadership and Category Management, Marketing Coursework GPA = 3.89
XO Communications June 2012 - June 2015
XO Communications January 2006 - June 2012
XO Communications March 2005 - January 2006
XO Communications December 2000 - January 2006
Travel-On June 2000 - December 2000
Bethesda Travel June 1995 - June 2000
Skills
MPLS, Solution Selling, Project Management, Telecommunications, Ethernet, Data Center, VoIP, Managed Services, Cloud Computing, T1, Unified Communications, SDLC, Wireless, Business Requirements, IP, SaaS, Integration, Vendor Management, SIP, WAN, Strategic Planning, Program Management, CRM
Education
East Carolina University 1986 — 1992
BFA, Art Education
Charlotte Catholic HS 1982 — 1986
When I Work July 2015 - September 2015
The Nerdery June 2013 - April 2015
The Nerdery November 2011 - June 2013
The Nerdery August 2011 - November 2011
PantherSweat.com April 2011 - August 2011
XO Communications November 2008 - April 2011
Skills
Photoshop, Photography, Information Architecture, Wire Framing, HTML5, CSS3, HTML + CSS, jQuery, Front-end Development, Web Design, User Interface Design, User Experience, Rapid Prototyping, HTML 5, Front-end, CSS, Interaction Design, HTML, Accessibility, Layout, Usability, Mobile Design, Graphic Design, User-centered Design, Content Strategy, User Experience Design, Wireframes, CMS, Web Development, PHP, JavaScript, Logo Design, MySQL
Education
Delta College 2007 — 2009
Advanced Certficate, Network Technology
Delta College 2005 — 2009
AAS, Network Technology
XO Communications May 2013 - Present
XO Communications April 2000 - May 2013
Skills
Telecommunications, VoIP, IP, MPLS, Ethernet, Wireless, SIP, Managed Services, Cloud Computing, Network Design, Data Center, Cisco Technologies, Telephony, WAN, Unified Communications, Call Centers, Fiber Optics, Computer Network..., Solution Selling
Education
DeVry University-New Jersey 1997 — 1999
Associate's degree, Telecommunications Management
Windstream Communications July 2014 - Present
XO Communications June 2007 - July 2014
XO Communications September 2000 - June 2007
XO Communications August 1999 - September 2001
Dow Chemical August 1998 - September 1999
United States Navy August 1993 - August 1997
Skills
Telecommunications, Call Centers, Training, Networking, Program Management, VoIP, Customer Service, Cisco IOS, T1, MPLS, CRM, Microsoft Office, HTML, Photoshop, Ethernet, Telephony, Troubleshooting, Managed Services, Agile Methodologies, Project Management, SIP, System Deployment, Cloud Computing, IP, Internet Services, Digital Project..., Curriculum Design, Curriculum Development, Experienced Business..., Business Requirements, Business Process Design, Vendor Management, Customer Experience, Adobe Captivate, Adobe Framemaker, Adobe Photoshop, Windows Vista, Mac OS, Microsoft Publisher, Desktop Publishing, Visio, TCP/IP, Routers, DSL, LAN-WAN, Windows 7, Business Process..., Sales Process, Process Management, SharePoint
Education
Delta College 1997 — 1999
Associate of Arts and Sciences (AAS), Information Technology, 3.8
Runmob 2014 - Present
XO Communications 2013 - 2014
Yell 2012 - 2013
Skills
Pre-sales, Finance, Business Alliances, Leadership, Human Resources, Retail, Strategy, Strategic Planning, Sales Process, Software Sales, Solution Selling, Sales Operations, Negotiation, Customer Satisfaction, Recruiting, Sales, Sales Retention, Sales Channel..., Business Innovation, Strategic Consulting, Mobile Marketing, Product Marketing, Video Games, Marketing, Management, Marketing Strategy, Account Management, Business Development, CRM, Mobile Applications, Mobile Devices, New Business Development
Education
Duluth Business University
Sungard Availability Services December 2009 - Present
CoreDial, LLC August 2006 - June 2009
XO Communications March 2005 - July 2006
Skills
Salesforce.com, Cloud Computing, Managed Services, SaaS, Solution Selling, Account Management, Selling, Unified Communications, Direct Sales, Cold Calling, Professional Services, VoIP, Co-location, Sales Process
Education
La Salle University 2000 — 2003
Bachelor of Arts (B.A.), Communications
Eastern Connecticut State University 1998 — 2000
Windstream March 2015 - Present
Peerless Network 2013 - 2014
Alta Telecom 2011 - 2013
Telecom Transport Management 2008 - 2010
GTA (Teleguam Holdings) 2005 - 2008
KMC Telecom 2002 - 2005
XO Communications 1997 - 2002
Worldcom (MFS Communications) 1993 - 1997
Deloitte 1988 - 1993
Skills
Telecommunications, Wireless, Mobile Devices, VoIP, IPTV, Mobile Technology, Broadband, Cellular Communications, IP, Optical Fiber, LTE, Fiber Optics, New Business Development, CDMA, GSM, Managed Services, Strategic Planning, Program Management, Business Development, Networking, Co-location
Education
DePaul University 1986 — 1988
Bachelor of Science (BS), Accounting
Northern Illinois University
The Goddard School October 2007 - Present
Cedar Park Chamber of Commerce 2010 - 2014
Verizon Business January 2006 - July 2007
Verizon 2005 - 2007
MCI Communications January 2004 - July 2005
XO Communications April 2003 - January 2004
MCI 1985 - 1999
MCI Telecommunications 1985 - 1999
Skills
Academic Administration, Program Management, Team Building, Telecommunications, Staff Development, Strategic Partnerships, Business Development, Early Childhood..., Team Leadership, Management, Leadership, Nonprofits, Enterprise Software, Sales, Cloud Computing, Strategic Planning, Marketing, Budgets, New Business Development, Security, Fundraising, Customer Service, Leadership Development, Direct Sales, Managed Services, Product Management, Management Consulting, Account Management, Entrepreneurship, Training
Education
Duke University - The Fuqua School of Business 1990 — 1992
MBA
Indiana University of Pennsylvania 1976 — 1978
MA, College Administration
Indiana University of Pennsylvania 1972 — 1976
BA, Criminology/Prelaw
Saginaw County Department of Public Health October 2013 - November 2014
Manpower Office Professionals August 2009 - January 2013
XO Communications October 2008 - January 2009
Electronic Data Systems - GM Powertrain August 1998 - September 2006
EQ - The Environmental Quality Company August 1993 - May 1998
Skills
Calendaring, Administrative..., Filing, Outlook, Telephone Skills
Education
Delta College 1998 — 2000
Associate's degree, Business Studies Office Professional / Information Processing
CD Advanced Speakers Toastmasters Club July 2011 - Present
Auto Owners Toastmasters Club July 2011 - Present
C Division, District 62, Toastmasters International July 2011 - Present
CD Advanced Speakers Toastmasters Club January 2011 - Present
Auto Owners Insurance Company May 2008 - Present
Auto Owners Toastmasters Club December 2010 - June 2011
National City Bank November 2006 - December 2007
XO Communications March 2006 - November 2006
Delta College December 2003 - December 2005
Wieland Family Farm May 2001 - August 2004
Education
Western Michigan University - Haworth College of Business 2006 — 2008
BBA, Telecommunications and Information Management
Windsock Aviation 2005 — 2006
License, Private Pilot
Delta College 2001 — 2005
Associates of Science, Computer Science
Sikich March 2014 - Present
The Wirbicki Law Group February 2012 - November 2013
Heartland Business Systems February 2008 - February 2012
Tellabs September 2007 - February 2008
MetroGroup Corp. December 2006 - September 2007
Vulcan Materials Company August 2004 - October 2006
RR Donnelley Logistics May 2003 - March 2004
XO Communications July 1999 - April 2003
Midwest Index & Marketing Products January 1996 - June 1999
Skills
Microsoft Certified..., Microsoft Dynamics, Microsoft Excel, Financial Analysis, Access, FRx Report Writer, SharePoint, Microsoft CRM, Great Plains Software, Budget Models, Training, General Ledger, Hyperion Enterprise, Variance Analysis, Leadership, Financial Reporting, Accounting, Business Analysis, Microsoft Dynamics GP, Consulting
Education
DePaul University 1997 — 1999
BS, Accountancy
Downers Grove North 1990 — 1994
North Central College
MBA, Financial Management
PARSONS November 2002 - Present
XO Communications March 2001 - October 2002
MCI September 1991 - April 2000
Barnstable Broadcasting May 1987 - October 1989
WNNK-104 1985 - 1987
WTPA - FM 104 1982 - 1985
Skills
Business Development
Education
Dickinson College 1976 — 1980
B.A.
Independent Contractor March 2015 - Present
Sabre Holdings February 2012 - Present
RunFAR Racing Services, Inc September 2009 - February 2015
IBM October 2010 - February 2012
Sterling Commerce an AT&T company July 2006 - October 2010
Mosaic Sales Solutions March 2006 - July 2006
Broadlane October 2004 - March 2006
Grainger August 2004 - September 2004
XO Communications October 2000 - April 2004
Harbinger Corporation January 1998 - October 2000
Skills
EDI, Data Transformation, FTP, HTTP, SSL, SSH, AS2, AS3, PKI, TCP/IP, SOAP, Unix, Linux, Windows Server 2003, Windows Server 2008, Windows 7, Oracle, SQL, Perl, BPML, XPath, XML, Unix Shell Scripting, Wireshark, Quality Center, Testing, Troubleshooting, SOA, Web Services, TIBCO, JMS, Microsoft SQL Server, Windows Server, Solaris, Shell Scripting, Integration, Software Documentation, Databases, MySQL, System Deployment, Java Enterprise Edition, Servers, Technical Support, Performance Tuning, ETL, Quality Assurance
Education
DeVry University 2005 — 2010
BSNCM
Tarrant County Community College 1991 — 1994
Bryan Institute 1987 — 1987
Certificate
Verizon Wireless August 2009 - Present
Verizon Wireless October 2006 - August 2009
XO Communications June 2002 - October 2006
Skills
Call Center, Telecommunications, VoIP, Wireless, SIP, Network Administration, IP, MPLS, Cisco Technologies, T1, Mobile Devices, Managed Services, PMP, Unified Communications, LTE, Broadband
Education
DeVry University 2008 — 2012
BS, Network & Communications Management, 4.0
DeVry University 2007 — 2008
AAS, Network Systems Administration
State University of New York College at Brockport 1996 — 1998
Miami University October 2007 - Present
Saginaw Valley State University October 2004 - October 2006
Saginaw Valley State University January 2003 - December 2005
Fluency Media April 2004 - October 2004
XO communications 1999 - 2000
Concentric June 1996 - 1999
Education
Saginaw Valley State University 1992 — 1995
Delta College 1990 — 1992
Fine Art, Painting
Delta College August 2011 - Present
XO Communications November 2001 - April 2008
XO Communications June 2001 - April 2008
Option One/XO Communications June 2001 - November 2001
Diamond Computer Systems September 2000 - April 2001
Diamond Computers 2000 - 2001
Pathworx/GSAT August 1999 - August 2000
Education
Kaplan University 2010 — 2010
Human Services & Child and Family Welfare
Delta College 1997 — 1999
General Studies
Bay City Western High School 1992 — 1996
XO Communications February 1999 - Present
Education
East Tennessee State University 1966 — 1969
XO Communications January 2011 - Present
Concentirc Network 1996 - 2001
Wal-Mart 1991 - 1996
Skills
Sonet / WDDM, Ethernet, DS3, SDH, T1, Troubleshooting, DSL, MPLS, VoIP, OC3, DWDM, Co-location, IP, Computer Network..., LAN-WAN, Telecommunications, VPN, Switches, Telephony, Metro Ethernet, Cisco Technologies, TCP/IP, Routers
Education
Delta College 1993 — 1999
Criminal Justice and Computer Science
Garber Management Group October 2001 - Present
Concentric 1995 - 1999
XO Communications 1994 - 1999
Skills
Virtualization, DNS, Customer Service, Active Directory, Customer Satisfaction, VMware, Windows Server, Windows, Troubleshooting, WAN, Data Center, Networking, System Administration, Servers, VPN
Education
Delta College 1993 — 2005
Computers
Dun & Bradstreet 2005 - Present
XO Communications January 2004 - June 2005
Skills
Project Delivery, PMP, Access
Education
DeSales University 2007 — 2014
MBA, Project Management
Kutztown University of Pennsylvania 1997 — 2001
BA, Political Science
XO Communications January 2011 - February 2014
XO Communications February 2009 - January 2011
XO Communications October 2007 - February 2009
XO Communications May 2004 - October 2007
XO Communications October 2002 - May 2004
XO Communications August 2001 - October 2002
XO Communications March 2001 - August 2001
XO Communications January 2001 - March 2001
XO Communications November 2000 - January 2001
Nextlink Communications September 2000 - November 2000
Skills
Troubleshooting, Software Documentation, Networking, Training, Technical Training, Program Management, BPMN, Curriculum Design, CRM, Network Security, Call Center, Account Management, Telecommunications, Creative Solutions, Quality Assurance, Sales, Customer Service, Servers, VoIP, Product Development, Call Centers, Operating Systems, Hardware, WAN, HTML, Microsoft Office, Outlook, Marketing, Microsoft Exchange, System Deployment, Time Management, Cloud Computing, Customer Retention, Web Design, Team Building, Managed Services, BMC Remedy, Wireless, Cisco Certified, Home Builders, Graphics, Apple OS, Microsoft Publisher, Microsoft Certified..., CompTIA Network+..., Process Engineering, Telco Industry
Education
Saginaw Valley State University 1980 — 1985
BA, Criminal Justice Major, Data Processing Minor
Delta College 1985 — 1990
various courses of choice including Education Track
Royal Oak Dondero High School 1976 — 1980
Morley April 2014 - Present
Morley April 2014 - Present
XO Communications January 1998 - March 2014
Skills
Team Building, Telecommunications, VoIP, IP, Networking, Management, Troubleshooting, Team Leadership, Customer Experience, Enterprise Software, T1, Call Centers, Call Center, Ethernet, Technical Support, Windows, Integration, Cloud Computing, Customer Service, MPLS, Process Improvement, Vendor Management, Product Management, Program Management, System Administration
Education
Delta College 1991 — 1994
Associates, Computer Science
Clarus Communications December 2014 - Present
Windstream Communications December 2008 - December 2014
TSI Integrated Technologies August 2007 - November 2008
XO Communications August 2005 - August 2007
Birch Telecom July 2002 - July 2005
Fireman's Fund 1986 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1986
Skills
VoIP, Co-location, WAN, Networking, MPLS, SIP Trunking, SIP, IP, Telephony, Managed Services, Unified Communications, Disaster Recovery, Telecommunications, Selling, T1, Solution Selling, Direct Sales, Sales
Education
East Tennessee State University 1969 — 1973
American Small Busness Development Association June 2013 - December 2013
New Horizons Computer Learning Centers September 2012 - June 2013
VERIZON Wireless December 2010 - October 2011
Telecom Consulting Group March 2009 - December 2010
COMCAST Business Services August 2007 - March 2009
XO Communications June 2006 - August 2007
Bailey Systems, Inc September 2000 - June 2006
Skills
Telecommunications, Sales Operations, Sales, Multi-channel Marketing, Hosted Services
Education
Eastern Michigan University 1985 — 1990
Bachelor of Business Administration, BBA; Marketing - Sales/Sales Mgt
Qualified Consulting, LLC March 2011 - July 2014
Basso 2010 - 2011
Basso 2010 - 2011
MTZ Industries June 2009 - May 2010
FastTek Group LLC January 2005 - April 2007
XO Communications 1996 - 1998
Skills
Sales Presentation, Professional Networking, Closing Skills, Sales, Automotive, Manufacturing, Business Development, New Business Development, Selling, Customer Service, Team Building, Strategic Planning, Program Management, Networking, Supply Chain Management, Engineering, Account Management, Machine Tools, Negotiation, Operations Management, Team Leadership, Business Networking, Selling Skills, Project Management, Sales Presentations, Product Development, Process Improvement, Leadership, Training, CRM, Contract Negotiation, Customer Retention, Sales Management, Sales Process, Direct Sales, Sales Operations, Strategy, Cross-functional Team..., Management, Start-ups, B2B
Education
Delta College 1977 — 1982
Douglas MacArthur HS 1973 — 1977
AA, Business/Commerce, General
Comcast Corporation October 2005 - Present
XO Communications December 1997 - December 2002
Aerial Communications October 1996 - November 1997
MCI 1989 - 1996
Skills
Public Speaking, Telecommunications, Public Policy
Education
DePaul University College of Law 1985 — 1988
JD, Law
University of Alabama, Manderson Graduate School of Business 2002 — 2004
MBA, Business
Illinois State University 1979 — 1983
BS, Political Science/History
W.W. Grainger February 2006 - Present
AirBand August 2005 - January 2006
XO Communications December 2002 - August 2005
Education
Drexel University 1998 — 2002
BS- Business Administration, Marketing
Broadview Networks November 2010 - Present
Broadview Networks June 2007 - November 2010
InfoHighway Communications March 2006 - June 2007
XO Communications 1999 - 2006
Skills
T1, VoIP, Telephony, MPLS, People Skills, Managed Services, Solution Selling, Co-location, Troubleshooting, Data Center, Ethernet, Training, Team Management
Education
DeVry University 2003 — 2006
B.S., Network and Communication Management
Dealertrack Technologies December 2013 - Present
XO Communications October 2007 - November 2013
Value Added Communications June 2006 - October 2007
US Army June 1998 - June 2006
Skills
Network Design, IP, Customer Satisfaction, Telecommunications, Ethernet, VoIP, Team Building, Co-location, Cloud Computing, Call Center, Internet Services, Managed Services, Direct Sales, Troubleshooting, Computer Network..., MPLS, Wireless, Solution Selling, Cisco Technologies, Management, Leadership, Data Center, T1, Account Management, Networking, Customer Retention, Team Leadership, Telephony, Call Centers, LAN-WAN, Unified Communications, Metro Ethernet, SIP Trunking, Fiber Optics
Education
Texas Woman's University 2012 — 2013
Master of Business Administration (MBA)
DeVry University 2001 — 2006
Bachelor of Applied Science (B.A.Sc.), Network and Communications Management
XO Communications February 2008 - Present
G & K Services January 2007 - February 2008
Skills
Account Management, Management, Customer Retention, Customer Service, Telecommunications, Sales, Selling, Team Management, Enterprise Software, Sales Operations, Direct Sales, Security, Solution Selling, Call Centers, Vendor Management, Customer Satisfaction, B2B, Sales Process, Unified Communications, Managed Services, Team Building, MPLS, Salesforce.com
Education
Eastern Michigan University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Level 3 Communications July 2015 - Present
Level 3 Communications May 2014 - July 2015
XO Communications March 2013 - May 2014
XO Communications April 2012 - March 2013
XO Communications March 2009 - April 2012
Skills
VoIP, TDM, Fiber Optic Networks, Cisco IOS, Adtran, JUNOS, MPLS VPN, Telecommunications..., Cisco Technologies
Education
Delta College 1999 — 2001
computer sci
Telepacifc April 2010 - Present
Time Warner Media Sales October 2007 - March 2010
REVShare January 2005 - September 2007
XO Communications 2004 - 2005
Allegiance Telecom 2003 - 2005
XO Communications, Inc October 2002 - December 2004
MCI WorldCom Inc April 1997 - June 2002
MCI 1989 - 2001
MFS Intelenet Inc February 1991 - April 1997
MFS Intelenet January 1995 - January 1996
Skills
Co-location, Sales Operations, Networking, Advertising, New Business Development, MPLS, Telecommunications, SIP Trunking, Cloud Computing, Sales, Management, Selling, VoIP, Unified Communications
Education
DeVry University
Bachelor's of Science, Telecommunications Management
Bachelors of Science
TelePacific Communications January 2014 - Present
EarthLink Business November 2012 - December 2013
XO Communications January 2011 - October 2012
Network Integration Group Consulting August 2008 - December 2010
Verizon Business December 2004 - August 2008
Qwest Communications July 2000 - July 2004
Teleglobe July 1998 - June 2000
Global Crossing June 1996 - July 1998
Skills
VoIP, Solution Selling, Product Management, MPLS, Network Architecture, WAN, Managed Services, IP, Project Management, Sales Engineering, Ethernet, VPN, DWDM, Broadband, Cisco Technologies, Cloud Computing, Co-location, Data Center, Hosted Services, LAN-WAN, MPLS VPN, Metro Ethernet, Network Design, Optical Fiber
Education
DeVry University 2014 — 2016
Bachelor's Degree, Information Technology Management
XO Communications December 2012 - Present
XO Communications March 2012 - December 2012
XO Communications July 2011 - March 2012
XO Communications January 2010 - August 2011
Nextlink Communications 2006 - January 2010
XO Communications August 2000 - 2006
Skills
Switches, Wireless, DWDM, Optical Fiber, Metro Ethernet, Network Administration, Troubleshooting, Cisco Routers, VoIP, Telecommunications, Ethernet, MPLS, IP, T1, Managed Services
Education
Delta College 2003 — 2003
Saginaw Valley State University 1999 — 2000
Compuer Science
Avaya, Inc. December 2009 - January 2015
Nortel September 1999 - December 2009
XO Communications June 1997 - August 1999
AutoZone April 1994 - April 1997
AutoZone April 1992 - April 1994
Baptist Memorial Hospital 1990 - 1992
Skills
Telecommunications, Call Center, Customer Satisfaction, Leadership, Process Improvement, Contract Negotiation, Call Centers, Avaya, Sales Management
Education
Delta State University 1980 — 1984
BA, Communications and English
Ascension Health August 2014 - Present
TEKsystems March 2014 - August 2014
XO Communications November 2005 - February 2014
Charter Communications 2000 - 2004
Skills
Broadband, Cabling, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Data Center, Ethernet, IP, LAN-WAN, MPLS, Managed Services, Optical Fiber, Routers, Switches, T1, Telecommunications, Telephony, Troubleshooting, VoIP, WAN, Wireless
Education
Delta College 1989 — 1991
Health Delivery, Inc. July 2015 - Present
Lowe's Companies, Inc. May 2014 - Present
Delta College March 2014 - Present
XO Communications January 2004 - January 2014
XO Communications November 1999 - January 2004
Army and Air Force Exchange Service July 1997 - August 1999
Robin Kikaku Co. LTD. December 1995 - December 1996
Army and Air Force Exchange Service June 1994 - December 1995
United States Marine Corps September 1988 - September 1992
Skills
Call Center, VoIP, Routers, Troubleshooting, Hosting, IP, DNS, TCP/IP, Routing, Firewalls, DHCP, Windows, DSL, Ethernet, MPLS, Escalation, Mac, SharePoint, Customer Service, LAN/WAN, Word, Telecommunications, Remedy, VPN, SQL, WAN, Databases, Computer Hardware, HTML, Adobe Acrobat, Customer Satisfaction, MySQL, Billing, Software Installation, Billing Systems, Microsoft Excel, LAN-WAN, Call Centers, Microsoft Word, T1, Telephony, Co-location, Hosted Services, BMC Remedy, Invoicing, Metro Ethernet, Internet Services, Managed Services, MPLS VPN, Switches
Education
Delta College 2014 — 2016
Associate's degree, Computer Programming, 3.78
Foundation Radiology Group October 2014 - Present
Foundation Radiology Group October 2011 - October 2014
Foundation Radiology Group September 2009 - October 2011
Ceridian July 2008 - September 2009
Ceridian November 2005 - July 2008
American List Counsel June 2004 - November 2005
XO Communications February 1999 - June 2004
ATT Wireless Services May 1994 - February 1999
Skills
Process Improvement, Strategic Planning, Account Management, Healthcare, Customer Retention, Sales Management, Budgets, Project Management, Healthcare Information..., Customer Service, Performance Management, Team Building, Employee Relations, Business Process..., Management, Program Management, Vendor Management, CRM, Start-ups, New Business Development, Leadership, Training
Education
Duquesne University 1993 — 1996
MBA
University of Pittsburgh 1983 — 1987
BA, Liberal Studies / Business
XO Communications December 2010 - July 2014
Unemployed February 2009 - December 2010
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning January 2008 - February 2009
Sovereign Bank July 2006 - January 2008
PNC Bank September 2005 - July 2006
Krapf Bus Company March 2005 - September 2005
Cintas April 2003 - February 2005
Swift Transportation April 2002 - January 2003
Liberty Logistics June 2000 - November 2001
NIBCO April 1993 - December 1998
Skills
Cold Calling, Sales, Outlook, Microsoft Office, Microsoft Excel, Access, PowerPoint, Sales Process, Data Analysis, New Business Development, Employee Relations, Customer Service, Customer Satisfaction, Training, Management, CRM, Analysis, Program Management, Inventory Management, Team Building, Leadership
Education
DeVry University 2009 — 2013
Bachelors of Science Technical Management, Network Management, 3.1 GPA
Riverside City College 1993 — 1998
None, Business Administration
Crafton Hills College 1996 — 1997
None, Computer Information Systems
Eastern Kentucky University 1986 — 1989
None, Marketing
Ft Knox High School 1983 — 1986
High School Diploma, General Studies
ACCESS ONE Ltd. January 2010 - December 2010
XO Communications July 2009 - January 2010
globalcom 2007 - 2009
Education
DePaul University 2002 — 2006
B.S, Psychology
XO Communications 2014 - 2014
CenturyLink Business April 2011 - April 2012
Qwest June 2006 - April 2011
Qwest May 2005 - June 2006
Qwest February 2004 - May 2005
Qwest March 2001 - February 2004
U S WEST March 1998 - March 2001
U S WEST May 1997 - March 1998
U S WEST August 1994 - May 1997
Skills
Cross-functional Team..., Sales Support, Team Leadership, Team Building, Process Improvement, Team Management, Consultative Selling, Problem Solving, Negotiation, Business Analysis, Telecommunications, Budgeting, Budgets, Sales Operations
Education
Drake University 1975 — 1977
BS, Education
Genband January 2006 - Present
XO Communications 2000 - January 2006
Skills
SIP, SS7, VoIP, IP, Telecommunications, Ethernet, Wireless, TDM, ISUP, Media Gateways, Telephony, Softswitch, Networking, ISDN
Education
DeVry University-Texas
US Signal May 2013 - Present
XO Communications April 2011 - May 2013
Charter Communications June 2010 - September 2010
Blockbuster April 2009 - June 2010
Charter Communications January 2008 - January 2009
Goodrich Quality Theaters, Inc. January 2004 - January 2008
Skills
Cisco Routers, Broadsoft, Sonus, Switches, MGCP, Juniper, VoIP, Telecommunications, Adtran, Remote Troubleshooting, Routers, Customer Service, Technical Support, T1, Cisco Technologies, Ethernet, IP, MPLS, Routing, Managed Services, Troubleshooting, WAN
Education
Delta College
Associates of the Arts, English Language and Literature/Letters
Hemlock High School 1998 — 2002
High School
TKG Gatlinburg, LLC June 2015 - Present
Margaritaville Coffee Shop September 2014 - April 2015
The Harvest Coffeehouse & Beanery June 2005 - June 2013
XO Communications June 2000 - June 2005
Gibson Musical Instruments January 1997 - March 2000
Skills
Customer Service, Sales, Team Building, New Business Development, Event Planning, Marketing Strategy, Call Center, Team Leadership, Public Speaking, Social Media Marketing, Public Relations, Marketing Communications, Direct Sales, B2B, Sales Operations, Budgets, Negotiation, Social Networking, Management, Customer Satisfaction
Education
Arthur Hill High School 1986 — 1988
Delta College
Esurance November 2012 - Present
XO Communications September 2003 - December 2011
Nokia - Prostaff 2003 - 2003
IP Communications 2000 - 2002
GTE Internetworking 1999 - 2000
TEKsystems 1998 - 1999
Skills
Provisioning, Program Management, CRM, Customer Service, Siebel, Leadership, FTP, Sales Operations, Software Documentation, Business Analysis, Cross-functional Team..., Product Marketing, Team Building, Business Development, Metro Ethernet, Microsoft Office, Customer Retention, Product Development, Customer Satisfaction, Training
Education
MyComputerCareer.com 2012 — 2012
IT Professional, IT Professional certifications, On schedule to graduate 11/29/12
DeVry Institute of Technology 2002 — 2003
Electronic Technician
XO Communications July 2014 - Present
HP Enterprise Services July 1994 - April 2014
Skills
PMP, PMO, Software Project..., Process Improvement, Project Portfolio..., Business Process...
Education
Saginaw Valley State University 1981 — 1991
Bachelor of Arts (BA), Accounting
Delta College
Lightower Fiber Networks April 2015 - Present
Lightower Fiber Networks January 2014 - Present
Lightower Fiber Networks October 2008 - January 2014
RCN Metro Optical Networks September 2006 - October 2008
RCN Metro Optical Networks July 2004 - September 2006
XO Communications November 2003 - July 2004
XO Communications May 2002 - November 2003
XO Communications January 2001 - May 2002
XO Communications September 2000 - January 2001
Skills
DWDM, SDH, Switches, Ethernet, T1, Optical Fiber, Network Engineering, Routers, Telecommunications
Education
DeVry College of Technology
Associate in Applied Science, Telecommunications Management
DeVry University
Retired February 2015 - Present
Hines VA Hospital August 2014 - January 2015
XO Communications 2007 - 2013
XO Communications March 1999 - February 2006
MCI / Worldcom April 1997 - February 1999
Skills
VoIP, IP, Ethernet, Wireless, Telephony, T1, Teamwork, Creative Problem Solving, Customer Service, Army, Hardware, Internal Communications, Microsoft Office, Microsoft Word, Data Center, Routers, Technical Support
Education
DeVry University 1977 — 1982
Bachelor of Science (BS), Electronics Engineering Technology
Healthsource Saginaw August 2014 - Present
XO Communications May 2012 - Present
Wolverine Human Services May 2011 - November 2011
McDonalds UAE February 2010 - May 2011
Skills
Microsoft Office, English, Windows, Sales, Public Relations, Management, Criminal Justice, Psychology, Counseling Psychology, Mental Health Counseling, Child Mental Health, Child Custody, Experience Working with..., Customer Service, Typing, Clerical Work, Office Administration, Computer Proficiency, Computer Network..., BMC Remedy, Cash Register, Cash Handling Experience, Training, Leadership, Teamwork, Microsoft Excel, Microsoft Word, Customer Satisfaction, Data Entry, Time Management, PowerPoint
Education
Ferris State University 2011 — 2014
Bachelor's degree, Criminal Justice and Corrections
Delta College 2007 — 2009
Associate's degree, Criminal Justice and Corrections
Arthur Hill High School 2004 — 2007
Diploma, General Studies
IEEE June 2007 - Present
XO Communications April 2001 - Present
Verizon Wireless August 1997 - February 2001
Education
DeVry Institute of Technology 1996 — 2001
Bachelor's degree in Telecommunications Management, Telecommunications Engineering
XO Communications June 2001 - Present
Office Max January 1997 - May 2001
Skills
MPLS, IP, Troubleshooting, Networking, SIP, DSL, VLAN, Telecommunications, Databases, VoIP, Wireless, Ethernet, Network Design, Telephony, VPLS, WAN
Education
Delta College 1996 — 2000
Graphic Design
ADEPT SOLUTIONS, INC. 2007 - Present
INDEPENDENCE BLUE CROSS - Arcadia Healthcare Solutions July 2014 - Present
PFIZER INC. - Atlas Data Systems October 2013 - June 2014
AMERICAN WATER - Grom Associates February 2012 - September 2013
PMHC/Philadelphia Mental Health Center - Staffmore LLC December 2010 - December 2011
Staffmore, LLC May 2010 - December 2010
Cityscape Development, LLC 2004 - 2008
XO Communications 2002 - 2005
Education
New York University 1990 — 1992
Master's Degree, MS, Tourism, Travel and Transportation Management
Eastern Illinois University 1985 — 1987
Bachelor's Degree, Communications
Whitney M Young Magnet High School 1979 — 1983
High School