XO Communications
Industry: Company
DescriptionXO Communications network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper (EoC). In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies. Parent organization: Verizon Communications Headquarters: Herndon, Virginia, United States CEO: Christopher K. (Chris) Ancell (2 Dec 2013–) Founder: Craig McCaw Founded: 4 July 1996 Subsidiaries: XO Communications Services Inc, Concentric Cloud Solutions, LLC, XO Interactive Inc
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XO Communications Employees
Avaya October 2014 - Present
J.D. Power June 2013 - June 2014
Level 3 Communications January 2009 - June 2013
AT&T October 2006 - January 2009
Qwest Communications 2004 - 2006
XO Communications 2001 - 2003
Skills
Managed Services, Ethernet, Networking, Unified Communications, MPLS, VoIP, Telecommunications, Solution Selling, Data Center, Customer Satisfaction, Wireless, Telephony, Strategy, Co-location, Retail, IP, Direct Sales, Salesforce.com, Account Management, SIP Trunking, Selling, Sales Management, Channel Partners, Cloud Computing, New Business Development, Professional Services, Program Management, Sales Process, Strategic Partnerships, WAN, SaaS, Sales Operations, Hosted Services, Econometric Modeling, Call Centers, Mobile Devices, Sales
Education
Baker College Business and Corporate Services 1997 — 2001
BA, Business Management
XO Communications March 2011 - Present
Rhonda Vincent Enterprises August 2006 - Present
VF Outlet October 2010 - June 2011
Girlilla Marketing September 2008 - May 2009
Skyline Music September 2008 - December 2008
Rehabilitation Enterprises of North Eastern Wyoming May 2008 - August 2008
Insight Management November 2007 - May 2008
Skills
Customer Service, Customer Retention, Account Management, Communication, Public Relations, Social Networking, Event Planning, Social Media, Social Media Marketing, Music, Entertainment, Music Industry, Event Management, Microsoft Office, Mac OS, Blogging, Marketing Communications, CRM, Facebook, Sales Process, Publicity, Advertising, Salesforce.com, Marketing, Online Marketing, Nonprofits, Sales, Email Marketing, Fundraising
Education
Belmont University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Music Business
Chase November 2011 - Present
Consultant at Carlisle & Gallagher June 2010 - November 2011
WASHINGTON MUTUAL BANK November 2001 - February 2009
TXU (ACCOUNT TEMPS) June 2001 - November 2001
XO Communications August 1995 - September 2001
XO Communications January 1997 - January 1998
XO Communications January 1996 - January 1997
XO Communications January 1995 - January 1996
Skills
Customer Service, Teamwork, Sales Management, Microsoft Office, Team Building, Troubleshooting, Microsoft Word, Analysis, Microsoft Excel, Outlook, Account Management, Training, Accounting, Real Estate, Human Resources, Time Management, Sales, Management
Education
Art Institute of Dallas
Interior Design
Northwood University
Bachelor of Business Administration, Business Administration
F5 Networks, Inc. July 2007 - Present
F5 Networks, Inc. August 2006 - Present
Microsoft Corporation December 2005 - Present
Amazon.com June 2005 - November 2005
XO Communications October 2000 - June 2005
Qwest communications November 1999 - October 2000
Qwest Communications June 1996 - November 1999
Skills
Process Improvement, Systems Analysis, Technical Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Training, Business Development, Project Management, Talent Acquisition, Sourcing, Workforce Planning, Leadership, Networking, Human Resources, Recruiting, Management, Salesforce.com, Leadership Development, Account Management, Sales Management, Customer Service
Education
Baruch College
BBA, Business Administration - Finance
Colorado State University
MBA, Finance and Management
Splunk June 2014 - Present
FishNet Security August 2011 - June 2014
Pierson Wireless July 2010 - August 2011
FishNet Security March 2008 - July 2010
Sprint September 2006 - March 2008
Collect America March 2006 - September 2006
Growth Industries, Inc. November 2001 - March 2006
XO Communications 1995 - 2001
Skills
Network Security, Networking, Troubleshooting, Telecommunications, Computer Hardware, Project Management, Wireless, Team Leadership, Process Improvement, Business Analysis, Wireless Networking, Strategic Planning, Requirements Analysis, MBA
Education
Avila University 2005 — 2007
MBA, Management of Information Systems
Northwood University 2002 — 2004
BA, Management of Information Systems
Tecumseh High School 1991 — 1994
Diploma, College Prep
XO Communications August 2012 - Present
Neospire Managed Hosting August 2011 - July 2012
Verio June 1998 - December 2002
Flashnet Communications 1996 - 1998
Flashnet Communications 1996 - 1998
Skills
Security, Networking, System Administration, Technical Writing, Cloud Computing, Web Analytics, SQL, DNS, MySQL, Linux, E-commerce, Microsoft SQL Server, Project Management, Troubleshooting, Apache, Telecommunications, HTML, Windows, Databases, PHP, SharePoint, Vendor Management
Education
Austin College 1983 — 1984
Austin College
XO Communications April 2003 - Present
Broadwing Communications January 2000 - April 2003
CompuCom January 1997 - January 2000
JCPenney January 1996 - January 1997
Education
Austin College
Collin County Community College
Associates of Applied Science, Marketing
Zayo Group March 2013 - Present
Dish Network January 2011 - Present
Cricket Communications August 2009 - December 2010
Cisco 2008 - 2009
XO Communications 2004 - 2007
XO Communications 2002 - 2004
Qwest Communications 2001 - 2002
TEKsystems 1998 - 2000
Skills
Telecommunications, VoIP, Wireless, Provisioning, Telecommunications..., T1, Troubleshooting, Billing Systems, Networking, DSL, Ethernet, MPLS, Call Centers, IP, Cisco Technologies, Switches, ATM networks, Fiber Optics, Project Management, Security, Testing, Management, LAN-WAN
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
MPM, MBA, Project Management, 4.0
University of Denver 2002 — 2004
Masters, Computer Information Systems
Bellevue University 1997 — 2002
BA, Computer Information Systems
Viamedia July 2015 - Present
Local Marketing Inc. April 2014 - July 2015
Zonal Hospitality Systems January 2013 - March 2014
ReachLocal August 2012 - December 2012
TravelClick January 2012 - April 2012
XO Communications November 2010 - November 2011
Staples Business Advantage May 2010 - November 2010
Tourico Holidays May 2009 - January 2010
NuVox September 2004 - October 2008
Skills
Salesforce.com, Hoovers, Telecommunication..., SIP Trunking, IP VPN, Travel, Tourism, Cold Calling, Goldmine, Account Management, Digital Marketing, SEM, Online Advertising, Lead Generation, B2B, New Business Development, Contract Negotiation, Presidents Club, Forecasting, Client Presentation, Display Advertising, POS, Restaurants, Hospitality, SaaS, Solution Selling, Advertising Sales, Building Relationships, Business Development, CRM, Channel Partners, Customer Retention, Direct Sales, Google Adwords, Hotels, Inside Sales, Leadership, Managed Services, Marketing, Marketing Strategy, Negotiation, Networking, Online Marketing, Product Development, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Selling
Education
Auburn University 1992 — 1997
Marine Biology
Roche Diagnostics Corporation August 2011 - Present
CNO Financial Group July 2006 - August 2011
Remy International September 2004 - July 2006
Standard Register February 2004 - September 2004
McLeod USA January 2001 - January 2004
XO Communications July 1998 - January 2001
Skills
HRIS, Health & Welfare..., Employee Benefits, Deferred Compensation, Recruiting, FMLA, Onboarding
Education
Baldwin-Wallace College
Bachelor of Arts, Human Services
Expedient Data Centers January 2015 - Present
Insurance Solutions Group December 2007 - Present
Windstream Communications June 2009 - January 2015
Zayo Group October 2008 - May 2009
tw telecom April 2001 - August 2006
AT&T 1999 - 2000
XO Communications 1996 - 1997
harrahs 1989 - 1994
Skills
Selling, Co-location, Metro Ethernet, Sales Management, Telecommunications, SIP Trunking, Managed Services, Sales, Sales Operations, Management, Networking, Recruiting, Training, Unified Communications, Solution Selling, Wireless, Customer Service, MPLS, Coaching, Sales Process, Data Center, Insurance, Cold Calling, Telephony, Account Management, Cloud Computing, SaaS, Small Business, Ethernet, Strategic Partnerships, B2B, Customer Retention, Call Centers, VoIP, Direct Sales, Salesforce.com, IP, Customer Satisfaction, SIP, Internet Services, Sales Presentations, Contract Negotiation, New Business Development, Long Distance, Disaster Recovery, WAN, LAN-WAN, Network Design, Customer Experience, Business Development
Education
Arkansas State University 1988 — 1992
Jonesboro ar, Finance, General
XO Communications August 2015 - Present
XO Communications June 2013 - August 2015
XO Communications June 2012 - June 2013
XO Communications February 2012 - June 2012
XO Communications July 2007 - February 2012
XO Communications 2005 - 2007
XO Communications September 2002 - 2005
Accenture May 1998 - August 2002
Skills
Integration, Business Process..., Leadership, Program Management, Motivation, SDLC, Siebel, PMO, Team Building, Enterprise Architecture, IT Strategy, Requirements Gathering, Testing, Business Analysis, Databases, Vendor Management, Managed Services, VoIP, Strategy, Process Improvement, Business Requirements, IP, Management, Cloud Computing, Agile Methodologies, Software Development, Scrum, Business Process, Telecommunications, Organizational..., Supply Chain, Certified Scrum Master..., Organizational..., Social Media, CRM, Business Strategy, Information Architecture, Organizational Design, User Experience, Requirements Analysis, Solution Architecture, Enterprise Software, Increasing Operational..., Agile & Waterfall..., Collaboration, Analysis, Productivity Improvement, Time Management, Project Management
Education
Baylor University 1994 — 1998
Bachelor of Business Administration, Management Information Systems
IQ Wired 2015 - Present
tw telecom March 2014 - May 2015
tw telecom December 2012 - March 2014
tw telecom, inc. 2011 - December 2012
Integra Telecom October 2008 - August 2010
XO Communications March 2002 - February 2006
Level 3 Communications June 2000 - December 2001
AT&T May 1998 - June 2000
Skills
Co-location, Customer Service, Enterprise Software, Ethernet, IP, Long Distance, MPLS, Managed Services, PRI, SIP Trunking, Sales, Service Delivery, T1, Telecommunications, Telephony, Testing, Time Management, Troubleshooting, Unified Communications, VoIP, Wireless, Networking, Direct Sales, Account Management, Management, SIP, WAN, Network Design, Cloud Computing
Education
Art Institute of Pittsburgh 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Graphic Design
MIR3 July 2015 - Present
XO Communications March 2013 - June 2015
CenturyLink Business September 2011 - March 2013
ReadyTalk January 2008 - August 2010
VisiTech PR (Denver, CO) August 2005 - January 2008
Skills
Cloud Computing, Account Management, Managed Services, CRM, Business Development, Telecommunications, SaaS, Sales, Enterprise Software, VoIP, Solution Selling, Strategic Partnerships, MPLS, New Business Development, Ethernet, Co-location, Networking, Relationship Management, Network Security, Wireless, Unified Communications
Education
Barat College of DePaul University
University of San Diego High School
RCG Resource Communications Group December 2014 - Present
CloudSmartz, Inc. January 2014 - December 2014
Level 3 Communications April 2012 - January 2014
XO Communications August 2002 - April 2012
XO Communications August 2002 - April 2012
Deltacom January 2000 - August 2002
Skills
Co-location, Ethernet, Telecommunications, Metro Ethernet, MPLS, WAN, IP, Unified Communications, Cisco Technologies, Managed Services, Customer Retention, VoIP, Sales Operations, Wireless, Call Centers, SIP Trunking, Strategic Partnerships, SIP, Data Center, Networking, Enterprise Software, Selling, Sales Process, Business Strategy, Software, Hardware, Solution Selling, Telephony, T1, Direct Sales, PRI, Hosted Services, B2B, Sales, Channel Partners, Cloud Computing, Management, Long Distance, Leadership, SaaS, Professional Services, Private Line, Broadband, Internet Services, Avaya, Fiber Optics, Salesforce.com, Optical Fiber, Sales Engineering, Sales Management
Education
Arkansas State University 1992 — 1994
Bob Moore February 2009 - Present
My Dentist 2008 - 2009
Zimco Inc. 2007 - 2008
XO Communications 2006 - 2007
Wolverine Human Services 2002 - 2005
US Army June 1995 - November 1999
Skills
Customer Relations, SEO, Online Marketing, SEM, Microsoft Office, Fireworks, Illustrator, Photoshop, Dreamweaver, Web Design, Web Development, Web Analytics, Website Management, Website Administration, Website Building, Automotive, Online Reputation..., Reputation Management, Social Media Marketing, Digital Marketing, Product Marketing, Online Advertising, Internet Explorer, Firefox, Google Chrome, Apple Safari, iPad, iPhone, Webmaster Services, Customer Service, Advertising, Social Media, Website Development, Google Analytics, Organic Search, Customer Satisfaction, Web Marketing, Dealers, Account Management, Mobile Marketing, Marketing Strategy, Marketing, Mobile Technology, Graphic Design, Team Building, Google Webmaster Tools, Leadership, Management, Social Networking, Training
Education
Baker College Business and Corporate Services 2000 — 2005
Bachelor's, Computer Information Systems
XO Communications April 2013 - Present
CenturyLink 1996 - 2013
Information Infrastructure Associates 1996 - 1996
Bellsouth Telecommunications 1973 - 1996
Skills
Miller Heiman, Cisco Sales..., SalesForce.com, Savvis Cloud Sales..., Voip Sales Certification, MPLS Sales Experience, DWDM and Dark Fiber..., Telecommunications, VoIP, Managed Services, MPLS, Unified Communications, Ethernet, Telephony, T1, Business Development, Sales Management, Wireless, Salesforce.com, Co-location, Metro Ethernet, Private Line, DWDM, SIP Trunking, PRI, Hosted Services, Optical Fiber
Education
University of Alabama at Birmingham 1982 — 1983
Auburn University at Montgomery 1977 — 1978
Infosense, Inc April 2011 - Present
BlueCross BlueShield of Tennessee December 2012 - December 2014
Amerigroup Corporation May 2011 - December 2012
Emdeon May 2010 - April 2011
OptumHealth - United HealthGroup March 2005 - October 2010
XO Communications May 2004 - March 2005
Allegiance Telecom September 2001 - April 2004
Akili June 1996 - August 2001
GetPAID Software February 1994 - May 1996
Skills
Data Warehousing, Data Integration, ETL, Business Intelligence, Informatica, Teradata, Oracle, Microsoft SQL Server, Architectures, Architecture, Enterprise Architecture, SDLC, Solution Architecture, Data Architecture, Data Modeling, Erwin, Database Design, Business Analysis, Data Quality, Data Profiling, PL/SQL, SQL, Unix Shell Scripting, Data Governance, Master Data Management, Metadata Management, Requirements Gathering, Change Management, Data Migration, BTEQ, Microsoft Project, FastLoad, Multiload
Education
The University of Texas at El Paso 1991 — 1994
MS, Computer Science
B. M. S. College of Engineering 1986 — 1990
BS, Computer Science
Hyderabad Public School - Begumpet 1972 — 1986
High School
XO Communications September 2013 - Present
Samsung July 2013 - September 2013
JLH Visual and Design January 2013 - September 2013
The Home Depot 2012 - April 2013
Skills
Unix, Linux, VMware, System Administration, OS X, Information Technology, Open Minded, Motivation, Red Hat Linux, CentOS, Fedora, Ubuntu, Solaris, Troubleshooting, Mac, Software Installation, Linux System..., Networking, Operating Systems, Microsoft Office
Education
Art Institute of Dallas 2012 — 2013
Graphic Design
Aramark December 2013 - Present
Viacom June 2011 - November 2013
Matthew Walker Health Center July 2010 - June 2011
Educational Services of America January 2008 - July 2009
Permanent General August 2005 - October 2007
XO Communications September 2001 - August 2004
Nortel Networks January 1995 - August 2001
Skills
Great Plains Software, Sage, MIP, SAP, SAP Implementation, Oracle, JDE Enterprise One, Procure-to-Pay, Corporate Card, Bank Reconciliation, Accounts Payable, Account Management, Corporate Tax, Monthly Close Process, Petty Cash, Disbursement, Contract Management, Office 2010, Access, Account Reconciliation, Accounting, Customer Service, Financial Analysis, Management, Microsoft Excel, Microsoft Office, Payroll, General Ledger, Leadership, Microsoft Word, Process Improvement, Invoicing, Team Building, Time Management, Journal Entries, PowerPoint, Marketing, Sarbanes-Oxley Act, Outlook, Financial Statements, Event Planning, Social Networking, Financial Reporting
Education
Belmont University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Austin Peay State University 1991 — 1993
Associate's degree, Accounting
CSSI-Cost Segregation Services, Inc. August 2014 - Present
Attorneys Real Estate Services, Inc. May 2002 - Present
XO Communications 1998 - 2002
Skills
Real Estate, Sales, Sales Operations, Leadership, Integrated Marketing
Education
Nashville School of Law 1995 — 1999
Doctor of Law (JD), Law
Austin Peay State University 1993 — 1995
Bachelor of Science (BS), Political Science and Government, 4.0 GPA
Corinth High School 1972 — 1975
Comdata March 2015 - Present
Comdata March 2014 - July 2015
Comdata February 2013 - February 2014
Peoplelink Staffing Solutions May 2011 - September 2012
Thomas & Thorngren Inc November 2005 - April 2011
Perfect Equipment Inc May 2005 - October 2005
XO Communications January 2001 - May 2001
XO Communications May 1999 - May 2001
Skills
Marketing, Marketing Communications, Corporate Communications, Unemployment Claims, Unemployment, Recruiting, Management, Training, Temporary Staffing, Human Resources, Customer Service, Microsoft Office
Education
Belmont University 2001 — 2005
Bachelor of Business Administration, Marketing
Hunters Lane Comprehensive High School 1998 — 2001
Marketing Business Academy, Marketing Business Academy
Prospect Placement LLC August 2014 - Present
Clarity LLC May 2009 - August 2014
Clarity LLC July 2006 - May 2009
XO Communications November 2005 - July 2006
Skills
Recruiting, Human Resources, Temporary Staffing, Consulting, Cold Calling, Applicant Tracking..., Talent Acquisition, Business Development, Employee Relations, Technical Recruiting, Sales, Coaching, Leadership, Interviews, Management, Analysis, Temporary Placement, Training, Social Networking, Social Media, Networking, Hiring, Lead Generation, Strategic Planning, Customer Service
Education
City University of New York-Baruch College - Zicklin School of Business 2011 — 2013
MBA, Operations Management
Cornell University
Diversity and Inclusion Training
University of Maryland College Park
BS, Information Systems Management
Accenture April 2015 - Present
Ellipse Communications, Inc. October 2014 - December 2014
XO Communications June 2014 - October 2014
Alcon, a Novartis company October 2013 - February 2014
RPS Media LLC. May 2013 - July 2013
AT&T October 2012 - April 2013
Creative Circle 2013 - 2013
Americhip 2013 - 2013
Creativfly 2012 - 2013
PRIME DESIGN PRO 2011 - 2013
Skills
Flash Design, ActionScript, HTML/XML, Advanced CSS, PHP, Photoshop, PowerPoint, Public Relations, SEO, Customer Relations, Advertising, jQuery, Java, JavaScript, Adobe Creative Suite, Zend Studio, MySQL, Consultancy, User Interface Design, User Experience, Joomla, Web Design, Web Development, Wordpress, Web 2.0, Wireless, Mobile Applications, Flash, WordPress, Linux, Customer Service, Social Media, Graphic Design, Social Media Marketing, Creative Direction, Online Marketing, XHTML, E-commerce, HTML, CMS, Front-end, CSS
Education
Art Institute of Pittsburgh 2008 — 2010
BS, Advertising
Art Institute of Pittsburgh 2007 — 2010
Bachelor of Science (BS), Advertising BS
United States Air Force 1995 — 1997
CERTIFICATE, Information Management
TelePacific Communications January 2012 - Present
Sonic.net 2013 - 2014
XO Communications February 2010 - October 2011
Intelletrace May 2009 - December 2009
TelePacific Communications 2008 - April 2009
Cheko International Entertainments May 2006 - December 2008
Opal Telecom May 2001 - May 2006
GX Networks January 1998 - May 2001
Skills
Strategic Alliances, Cloud Computing, Solution Selling, Sales, PRI, Telecommunications, SDH, Ethernet, Telephony, Co-location, VoIP, Data Center, Managed Services, MPLS, Team Leadership, Direct Sales, Storage, Channel, Unified Communications, IP, SIP Trunking, Hosted Services, Selling, Vendor Management
Education
Sales Mastery - Tony Robbins 2005 — 2011
The Power to Influence Sales Mastery Course
Dale Carnegie 2002 — 2002
Sales Advantage
Aston University 1991 — 1993
CIM, Advanced Diploma in Marketing
Shrewsbury College of Arts and Technology 1986 — 1988
AA, Civil and Structural Engineeing
Sprint June 2002 - Present
XO Communications 1999 - 2001
Skills
Project Management, Managed Services, Cisco Technologies, SIP, Telecommunications, Oil & Gas Industry, MPLS, CRM, Big Data Analytics, Cloud Computing, Oilfield Communications, WAN, M2M, Wireless, SIP Trunking, Customer Retention, Channel Partners, VoIP, Business Continuity, Integration, Unified Communications, Business Analytics
Education
University of Houston 2014 — 2014
Project Management
University of Houston 2000 — 2007
MIS, Computer Science
Baylor University 1997 — 1999
Mechanical Engineering
St. Thomas High School 1993 — 1997
Palo Alto Networks July 2013 - Present
Banc Of Americ March 2006 - July 2013
XO communications 1999 - 2006
Compusa 1994 - 1999
Skills
Cisco Routers, Unix, SQL, Market Data, Solaris, Trading Systems, CCNA, Microsoft Certified..., MPLS, VPLS, IP Solutions, Catalyst Switches, Checkpoint Security, RSA Ace Server, Server 2000-2008, CompTIA A+ Certification, Firewall-1, NGX, ISS RealSecure, TACACS, NX-OS, EOS, Link Aggregation, Perl Script, PHP, MySQL, Microsoft SQL Server, Apache, Linux System..., Linux Network..., Cisco Routing &..., Cisco Firewall Security, Microsoft Server Support, Scripting, Windows Scripting, Unix Shell Scripting, Visio, Web Services, Cisco Technologies, Perl, Disaster Recovery, Ethernet, Windows Server, TCP/IP, Systems Analysis, Business Requirements, Linux, Network Administration, Data Center, Requirements Gathering
Education
Art Institute of Dallas 1993 — 1995
Associate of Applied Arts, Computer Animation and Multimedia
FordDirect April 2015 - Present
FCA Fiat Chrysler Automobiles April 2013 - April 2015
Aspen Marketing a division of Epsilon March 2012 - June 2013
G&R Chrysler and Fiat Automotive August 2007 - May 2013
Sylvan Media March 2010 - February 2012
Simply Pennies August 2010 - June 2011
Frankenmuth Brewery October 2009 - October 2010
Azentek Europe b.v. August 2007 - October 2009
Merideth Corporation WNEM TV-5 February 2004 - September 2005
XO Communications February 2000 - October 2003
Skills
Social Media Development, Social Media Marketing, Project Coordination, Social Media, Promotions, Event Planning, Trade Shows, Lead Generation, Online Advertising, Marketing, Account Management, Facebook, Advertising, Sales, Brand Development, Creative Direction, Retail, Marketing Management, Event Management, Press Releases, Blogging, Market Planning, Budgets, Product Development, Sales Operations, Business Development, Marketing Communications, Relationship Marketing, Sponsorship, Management, Digital Marketing, Brand Awareness, Email Marketing, Public Relations, Direct Marketing, Training, Marketing Strategy, Product Marketing
Education
Baker College Business and Corporate Services 2002 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Marketing Management
Baker College Business and Corporate Services
Bachelor of Applied Science - Business Administration and Marketing Management, Business Administration and Management, General
WINDSTREAM February 2010 - Present
NuVox Communications June 2004 - February 2010
XO Communications 2003 - 2004
AT&T June 1970 - December 2002
Skills
MPLS, SIP Trunking, Co-location, T1, Managed Services, Hosted Services, Long Distance, PRI, Unified Communications, VoIP, Solution Selling, Telecommunications, Network Design, Call Centers, Metro Ethernet, Optical Fiber, Ethernet, Internet Services, Telephony, Data Center, DSL, IP, LAN-WAN, Bandwidth, Direct Sales, Hosted Voice, Private Line, Wireless, MPLS VPN, Broadband, Telecommunication..., SIP, WAN
Education
Barry University 1996 — 1999
BS, PROFESSIONAL STUDIES SUMMA CUM LAUDE
Cathedral High School NYC
CenturyLink Business July 2015 - Present
XO Communications October 2012 - July 2015
Zayo Group August 2011 - October 2012
PAETEC October 2010 - August 2011
Qwest Communications Corporation January 2007 - July 2010
BellSouth Business Systems July 2006 - February 2007
BellSouth Small Business Services January 1999 - January 2006
Skills
Telecommunications, MPLS, VoIP, SIP, Dark Fiber, Data Center, IVR, Long Distance, Toll Free, Network Design, Co-location, IP, Managed Services, Ethernet, Networking, Telephony, Private Line, Cloud Computing, WAN, Selling, Solution Selling, Wireless, Unified Communications, PRI, LAN-WAN, Enterprise Software, Fiber Optic Networks, Cloud Storage, Hosted Voice, IP VPN, Contact Centers, DWDM, Voice & Data Convergence, Direct Sales, Account Management, Siebel, Customer Retention
Education
Austin Peay State University 1993 — 1998
B.S., Corporate Communications, Music
Austin Peay State University 1993 — 1998
B.S, Music; Liberal Arts
MCHS 1990 — 1993
Brinker International August 2014 - Present
XO Communications September 2012 - August 2014
RealPage, Inc. February 2005 - September 2012
Skills
SQL Server 2000-2008, SQL Server, T-SQL, SQL Tuning, SQL database design, VMware, Windows Server, Windows Server 2003, Windows Server 2008, SQL Server Reporting..., SQL Server Analysis..., Microsoft Office, Microsoft, Documentation, Visual Studio, Database Administration, Database Analysis, Database Security, Relational Databases, Database Design, Database Management, Software Documentation, Database Admin, SSRS, Microsoft SQL Server, SQL, SSIS, VB.NET, Visual Basic, Visio, Analysis Services, ETL, DTS, Business Intelligence, VBScript, Disaster Recovery, Data Analysis, Oracle, Crystal Reports, ASP, Data Modeling, SharePoint, Databases, Integration, IIS, Data Warehousing
Education
Baylor University - Hankamer School of Business 1996 — 2001
BBA, MIS, HRM
CenturyLink June 2010 - Present
XO Communications August 2009 - August 2010
AT&T February 2003 - August 2007
Global Crossing 2000 - 2002
BT Global Services 1995 - 1998
Cable & Wireless 1993 - 1998
Racal Datacom 1985 - 1986
Racal Datacom 1985 - 1986
Education
Arkansas State University 1981 — 1985
BA
Send Out Cards April 2009 - Present
Estrela Consulting April 2015 - Present
Nordonia Hills City Schools July 2015 - Present
BuckeyeFire Volleyball October 2013 - Present
Crossroads Chiropractic & Acupuncture September 2012 - May 2015
Senior Helpers NEO February 2011 - September 2012
XO Communications May 1999 - November 2005
OfficeMax June 1996 - May 1999
Ameritech 1988 - 1996
Skills
Fluent in Spanish, Entrepreneur, Small Business, Marketing, Team Building, Coaching, Online Advertising, Strategic Planning, Business Networking, New Business Development, Public Speaking, Marketing Strategy, Sales, Leadership Development, Customer Service, Direct Sales, Training, Leadership, Employee Benefits, Entrepreneurship, Time Management, Public Relations, Selling, Fundraising, Strategy, Networking, Management, Healthcare, Call Centers
Education
Baldwin-Wallace College 1989 — 1992
MBA, Business
Muskingum College 1984 — 1988
B.S., Computer Science, Math
Virtual Care Works May 2012 - Present
QSE Technologies 2010 - 2012
Medvoy 2009 - 2011
Level (3) Communications 2007 - 2009
Level (3) Communications 2006 - 2007
ICG Communications 2003 - 2006
XO Communications 2001 - 2003
Skills
SaaS, Business Development, Start-ups, Cloud Computing, Business Strategy, Enterprise Software, Management, Lead Generation, Sales, Account Management, Sales Operations, Telecommunications, Strategic Planning, Research, Strategy, Business Planning, Entrepreneurship, Executive Management, Healthcare, Sales Process, Sales Management, Strategic Partnerships, Leadership, Negotiation, Networking, Consulting, Marketing, Direct Sales, Program Management, Selling, Managed Services, Product Management, Professional Services, Mergers & Acquisitions, Analysis, Process Improvement, VoIP, Integration, Solution Selling, New Business Development, CRM, Salesforce.com, Budgets, Vendor Management, Competitive Analysis, Product Marketing, Integrated Marketing, Team Building, Marketing Strategy, Contract Negotiation
Education
Baldwin Wallace University
BA, English / Communications
Fairleigh Dickinson University-Florham Campus
The Cheshire Academy
InterCall July 2009 - Present
Freddie Mac August 2006 - May 2008
Spectrum Careers January 2006 - August 2006
Omnisolve March 2005 - December 2005
xScion Solutions September 2004 - March 2005
XO Communications December 2002 - July 2004
Winstar Communications May 2000 - December 2002
Winstar Communications November 1999 - April 2000
Winstar Communications May 1999 - October 1999
Education
Auburn University 1994 — 1996
MBA, Business Administration
Auburn University 1990 — 1994
B.S., Finance
Warner Music Group, Word Entertainment, DreamWorks July 2013 - Present
Davso Music January 2001 - Present
XO Communications March 2011 - July 2013
Discus Dental April 2006 - April 2007
Comcast 1996 - 1999
Skills
Territory, Account Management, Customer Relations, Customer Satisfaction, Consultative Selling, Cold Calling, Sales Management, Sales Process, Selling, New Business Development, Key Account Management, B2B, Advertising Sales, Negotiation, Sales Support, Market Planning, Lead Generation, Product Marketing, Trade Shows, Marketing Strategy, Contract Negotiation, Online Marketing, Online Advertising, Sales Operations
Education
Arkansas State University 1993 — 1996
Bachelor of Science, College of Communications: Broadcast News Emphasis
University of Arkansas at Fayetteville 1992 — 1993
Bachelor of Science, Radio and Television (Broadcast News Emphasis)
ANPI October 2013 - Present
XO Communications January 2011 - October 2013
XO Communications January 2011 - October 2013
Staff Force May 2010 - February 2011
Skills
Active Directory, VPN, DNS, TCP/IP, DHCP, Troubleshooting, Telecommunications, Unix, SharePoint, Routers, Computer Network..., Network Administration
Education
Arkansas Tech University 2003 — 2009
Bachelor of Science, Computer Information Technology
New Boston High School 1999 — 2003
H.S Diploma
Peak 10 November 2014 - Present
Peak 10 September 2013 - Present
Peak 10 2010 - August 2013
SunGard Availability Services 2007 - 2009
All-Star Personnel 2006 - 2007
XO Communications 1997 - 2006
LM Berry 1992 - 1997
Skills
Managed Services, Business Development, Salesforce.com, Security, Virtualization, Co-location, Direct Sales, Data Center, Account Management, Sales, Solution Selling, Cold Calling, Selling, Sales Management, Lead Generation, Cloud Computing, Business Process..., Management, Management Consulting, Project Management, B2B, Professional Services, Risk Management, SaaS, Unified Communications, Sales Operations, Recruiting, Channel Partners, Enterprise Software, Strategic Partnerships, Wireless, Consulting, New Business Development, Sales Presentations, Storage, Business Intelligence, Call Centers, MPLS, Customer Retention, Sales Process, VoIP, Team Leadership, Disaster Recovery, Vendor Management, Information Technology, Partner Management, Networking, Telecommunications, WAN, Start-ups
Education
Auburn University
BA, Communications
Fortune Companies, Inc. 2014 - Present
Willow Cottage Grapevine Texas January 2009 - Present
Fortune Companies, Inc. April 2015 - June 2015
Chery's Attic January 2014 - August 2014
Harrold-Chandler LLC 2013 - 2013
Verizon 2004 - 2009
Starbucks Coffee Company 2002 - 2004
XO Communications 2001 - 2002
Verizon 1999 - 2001
GTE 1997 - 1999
Skills
Sales, Telecommunications, Sales Management, Sales Operations, Sales Process, Customer Service, Account Management, Call Centers, Management, Team Leadership, B2B, Leadership, Marketing, Solution Selling, CRM, New Business Development, Selling, Budgets, Forecasting, Strategic Planning, Salesforce.com, Project Management, Business Development, Contract Negotiation, Negotiation, Team Building, Social Media, Real Estate, Real Estate Development, Commercial Real Estate, Real Estate Marketing
Education
Austin Community College 2011 — 2012
Real Estate, Agent, Broker
Indiana Wesleyan University 2000 — 2004
BUSINESS, BUSINESS MANAGEMENT
Allegiance Merchant Services August 2011 - Present
Carolinas Business Solutions August 2011 - Present
XO Communications December 2007 - August 2011
TeleSource, Inc. March 2006 - November 2007
XO Communications June 2001 - November 2004
Skills
E-commerce, MPLS, PCI DSS, POS, Ethernet, Sales, Strategic Partnerships, Cloud Computing, Managed Services, Strategy, Telecommunications, Debit Cards, Leadership, Data Center, Co-location, VoIP, Strategic Planning, New Business Development, Sales Process, Payment Industry, Forecasting, Management, Customer Retention, P&L Management, Disaster Recovery, Networking, Vendor Management, T1, Training, Solution Selling, Check Guarantee, Business Process..., Direct Sales, Marketing, WAN, Wireless, Program Management, Business Intelligence, Unified Communications, Enterprise Software, Integration, Risk Management, SaaS, Customer Service, VPLS
Education
Auburn University 1996 — 2001
BS, Management of Information Systems
Dex Media August 2015 - Present
WheatWatchersOnline.com / Street Fair Promotional Products & Incentives January 2013 - Present
YP.COM / YELLOWPAGES.COM April 2007 - January 2013
Crayon Communications January 2005 - March 2007
Cox Communications January 2002 - January 2004
XO Communications June 2001 - January 2002
Skills
Digital Media, SEM, Mobile Advertising, Online Marketing, Digital Marketing, Advertising Sales, Google Adwords, SEO, Sales, Account Management, Direct Sales, Sales Presentations, Multiplatform Digital..., Search Engine Marketing..., Search Engine..., Social Media, Internet Yellow Pages, Local Online Display..., Website Development, Yahoo Ambassador, Video, Sales Management, Consulting, Adobe Design Programs, Ad Design, Writing, Creative Writing, Technical Writing, Employee Training, Training, Collections, Google Certified, Salesforce.com
Education
Bellevue University 1996 — 1997
BS, Marketing & Business, 3.7 GPA
Plow April 2012 - Present
Global Technology Advisory Group July 2011 - July 2012
XO Communications January 2010 - June 2011
XO April 2008 - February 2010
XO COMM 2004 - April 2008
XO Communications January 2001 - September 2004
Teligent Communications 1999 - 2000
Ford Motor Company August 1995 - December 1998
Skills
Solution Selling, Telecommunications, Co-location, Managed Services, SIP Trunking, Business Analysis, VoIP, Sales Operations, Sales, Leadership, Sales Management, SaaS, Channel Partners, Selling, Direct Sales, Strategic Partnerships, MPLS, Unified Communications, Data Center, Start-ups, Sales Process, Management, Contract Negotiation, Telephony, Channel, SIP, Hosted Services, WAN, Salesforce.com, Business Development, Cloud Computing, Ethernet, Channel Developer, Call Centers, Customer Satisfaction, Account Management, Enterprise Software, CRM, Wireless, Networking, Internet Services, Go-to-market Strategy, IP, Broadband, T1, Mobile Devices, Team Leadership, Product Management, Vendor Management
Education
Austin Peay State University 1990 — 1995
Bachelor, Business
Entrepreneur Organization
Comcast Business April 2013 - Present
Armenian Market & Bakery January 2012 - Present
XO Communications May 2012 - April 2013
Cbeyond October 2011 - May 2012
Cbeyond February 2011 - October 2011
Cbeyond June 2010 - February 2011
Table Toppers of Newton June 2003 - May 2010
Skills
Ethernet, VoIP, Voice & Data Convergence, Internet, MPLS Networking, Fiber Optics, SIP Trunking, VPLS, WAN, IP, Disaster Recovery, Business Continuity..., Redundancy Management, Telecommunications, Network Design, Sales Management, Strategic Consulting, Cloud Computing, QoS, Network Security, Negotiation, IP PBX, Cold Calling, Wireless, Unified Communications, Salesforce.com, Telephony
Education
Assumption College 2003 — 2007
B.A., Marketing
Maxim Healthcare Services January 2012 - Present
Preferred Choice Realty January 2005 - September 2011
TDJ Investments LLC January 2003 - September 2011
XO Communications April 2007 - February 2008
Skills
Real Estate, Property Management, Negotiation, Customer Service, Management, Budgets, Small Business, Leadership, Strategic Planning, Sales, Marketing
Education
Arizona State University, W. P. Carey School of Business 2009 — 2010
MBA
Hiram College 1988 — 1992
BA, History/Political Science
Internetwerx, Inc. Major Account ManagerLOGIX CommunicationsAugust 2007 - July 2015
PFLAG - Parents, Families and Friends of Lesbians and Gays January 2012 - May 2012
Logix Communications August 2007 - July 2011
Time Warner Telecom 2005 - 2007
XO, and Xspedius Communications 2002 - 2005
XO Communications 2002 - 2005
Cbeyond 2001 - 2002
Skills
Sales, Commercial Real Estate, Marketing Strategy, Enterprise Software, Networking, Sales Process, Telecommunications, Managed Services, Time Management, Strategy, Direct Sales, Sales Operations, VoIP, Solution Selling, Customer Service, Account Management, Team Building, Unified Communications, Selling
Education
Baylor University 1990 — 1993
Sentinel Technologies March 2015 - Present
CCC Technologies Inc. August 2007 - March 2015
XO Communications 2005 - 2007
Canon Business Solutions 2003 - 2005
International Sports Management 2002 - 2003
Skills
Data Center, Unified Communications, Networking, Managed Services, Cloud Computing, Telephony, Management, Vendor Management, Video Conferencing, Security, Account Management, VMware, Servers, Sales, Enterprise Mobility, Storage Area Networks, Telecommunications, VoIP, Call Centers, Backup Solutions, Call Center, SaaS, Cloud Consulting, Strategic Partnerships, Solution Selling
Education
Ball State University 1998 — 2002
Business, Marketing
Wheaton Warrenville South High School 1994 — 1998
MDL Health January 2015 - Present
TEKsystems June 2015 - August 2015
Ascension Health Information Services May 2013 - January 2015
www.TEKsystems.com August 2012 - May 2013
Bavarian Inn Lodge April 2012 - September 2012
McKesson Pharmacy Systems October 2009 - February 2010
McKesson Pharmacy Systems October 2007 - October 2009
XO Communications October 2006 - October 2007
Manpower October 2004 - October 2005
Morley Companies, Inc. October 2003 - February 2004
Skills
Troubleshooting, Software Documentation, Customer Service, Process Improvement, EMR, EHR, Call Centers, Healthcare, Healthcare Information..., Visio, Training, DNS, Networking, Data Center, Team Leadership, SharePoint, HTML, TCP/IP, Problem Solving, C++, XML, Photoshop, Instructor-led Training, Information Technology, Documentation, Project Implementation, Team Management, Lean Healthcare, MDI Matrix, Allscripts Enterprise, Allscripts, Touchworks, note forms, SSMT, McKesson Pharmacy..., McKesson Point of Sale, Allscripts Document..., Allscripts Touchworks, MatrixCare, CNA, BedSide Manner, Adult CPR, Head to Toe Assessments, Go Live Support, Post Go Live Support, Software Implementation, Technical Writting, Employee Training, Business Workflows
Education
Delta College 2015 — 2017
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Baker College of Flint 2011 — 2012
Delta College Workforce Development 2011 — 2012
Certificate of Completion, Health Information Technology - Implementation Manager
Northwood University 2007 — 2009
Computer Information Management, Business
Northwood University 2007 — 2009
Business Administration, Business
Delta College 2006 — 2007
General Studies
Delta College 2005 — 2007
Computer Science Technology, Computer Science
Delta College 2004 — 2007
Art, Art
Elite cna
Cna training, Health Services/Allied Health/Health Sciences, General
The Travani Group August 2014 - Present
T-Mobile December 2012 - May 2015
Microsoft April 2012 - December 2012
Dendreon August 2011 - April 2012
Virtuoso April 2008 - August 2011
Pathway2Design June 2004 - November 2008
Premera Blue Cross Blue Shield August 1999 - June 2004
First Consulting Group 1999 - 2000
Microsoft January 1998 - August 1999
XO Communications 1996 - 1998
Skills
User Experience, Usability Testing, Wireframes, User Experience Design, Management, Proposal Writing, Workshop Facilitation, Focus Groups, Recruiting, User Stories, Agile Methodologies, User Research, Visual Design, Rapid Prototyping, Leadership, Project Management, Usability, User Interface, Information Architecture, Interaction Design, Web Development, User Interface Design, Mobile Devices, Mobile Applications, Creative Direction, CRM, Strategy, Persona, User-centered Design, Web Applications, SaaS, CMS, Start-ups
Education
Solutions IQ 2010 — 2010
Certification, Agile Product Owner / Scrum Master
Bellevue College 2001 — 2002
Certification, Project Management, 4.0
Southern Oregon University 1993 — 1995
B.S., Human Communications/Consumer Behaviour, 3.86
Marylhurst University
MBA, 4.0
XO Communications September 2012 - Present
Starbucks November 2001 - September 2012
Skills
Leadership, Management, Training, Sales, Microsoft Office, Photoshop, Customer Service, Long-term Customer..., Call Centers, Telecommunications, Graphic Design, Web Design, Web Project Management, Project Management, Delegation, User Experience Design, Lean Management, Employee Engagement, Staff Retention, Achieving Measurable..., Exceeding Customer..., Exceeding Targets
Education
Art Institute of Dallas 1993 — 1995
Associate of Arts (A.A.), Digital Communication and Media/Multimedia
AB Designs September 2001 - Present
Metamor/ Comsys February 1999 - May 2001
XO Communications 2000 - 2001
Wachovia Bank August 1989 - March 1998
BB&T January 1987 - July 1989
Donnelley Marketing 1981 - 1986
Skills
Software Training, Hands-on Training, Captivate, Instructor-led Training, Curriculum Development, Technical Writing, Training, Program Management, Process Improvement, Public Speaking, Analysis, Software Documentation, Visio, SharePoint, Instructional Design, E-Learning
Education
Barton College 1978 — 1986
BS
University of North Carolina School of the Arts 1976 — 1978
ND
iDonate May 2014 - Present
Hydrotex May 2005 - May 2014
Blockbuster June 2002 - April 2005
XO Communications 1998 - 2002
KPMG March 1998 - November 1998
Turnkey Publishing 1994 - 1998
Skills
Marketing, B2B, New Business Development, Product Development, Strategic Planning, Contract Negotiation, Business Development, Marketing Strategy, Sales, Business Strategy, Operations Management, Key Account Management, Negotiation, Management, Marketing Communications, Marketing Management, Leadership, Team Building, Strategic Partnerships, Product Management, Sales Operations, Product Marketing, Project Management, Logistics, Team Leadership, Cold Calling, Direct Sales, Business Planning, Cross-functional Team...
Education
Baylor University
Bachelor of Arts (B.A.), Communication
U.S. Steel August 2015 - Present
XO Communications November 1999 - May 2015
XO Communications November 1999 - May 2015
XO Communications November 1999 - May 2015
Community College Of Allegheny County April 2009 - November 2014
Reading Area Community College October 2004 - February 2009
Barnes & Noble October 1997 - November 1999
The Bombay Company September 1994 - October 1997
Skills
Training & Development, Telecommunications, Process Management, Call Center, Vendor Management, Telephony, Service Delivery, Business Case, Workforce Management, Managed Services, Business Process, Telecommunications..., Business Process..., Contact Centers, PMP, PMO, Sla, Business Process Mapping, MPLS, T1, Call Centers, Wireless, VoIP, Unified Communications, Ethernet, Cloud Computing, Management
Education
Southern New Hampshire University 2014 — 2016
Master's degree, Industrial and Organizational Psychology, 4.0
Ashford University 2012 — 2014
Bachelor's degree, Psychology, 4.0
University of Utah 1987 — 1989
Associate's degree, Psychology, 3.8
XO Communications August 2011 - Present
XO Communications December 1999 - July 2007
EDS Group July 1997 - November 1999
Skills
SDLC, Data Center, Integration, Telecommunications, Requirements Analysis, Team Leadership, Business Analysis, Program Management, Vendor Management, Cloud Computing, SharePoint, Business Process, IT Strategy, Enterprise Architecture, Visio, SaaS, PMP
Education
Baylor University 1994 — 1997
Bachelor of Business Administration, Management Information Systems
Red Leaf - A Green Company August 2015 - Present
21st Century Green Solutions November 2012 - Present
Skybeam January 2012 - October 2012
Global Crossing Telecommunications, Inc September 2004 - November 2010
XO Communications January 2002 - October 2004
Skills
VoIP, Telecommunications, Wireless Networking, IP, Sales, Cloud Applications, LAN-WAN, HIPPA, SugarCRM, Salesforce.com, B2B, Account Management, Network Security, Network Design, Leadership, Data Center, Management, Networking, Wireless, Strategic Planning, Entrepreneurship, Marketing, Network Engineering, Security, Team Building
Education
Art Institute of Colorado
Interior Design, Photography
Saint Louis Community College-Forest Park
Hospitality Administration/Management
CenturyLink Business 2014 - Present
XO Communications 2010 - 2014
Qwest Communications 2007 - 2010
BellSouth / AT&T 2004 - 2007
NuVox 2000 - 2005
Skills
IP PBX, SIP Trunking, VoIP, B2B, Enterprise..., LAN/WAN, Negotiation, Strategic Planning, Strategy Development, Telephony, SIP, New Business Development, Product Development, Sales Management, Customer Relations, Business Strategy, Team Building, Business Planning, Account Management, PRI, Internet Access, LAN-WAN, Strategy, Cloud Computing, Managed Services, Co-location, Data Center, Telecommunications, IP, MPLS, Unified Communications, Direct Sales, Ethernet, Wireless, Metro Ethernet, Sales Process, Networking, Internet Services, Cold Calling, T1, Long Distance, Hosted Services, Channel Partners, Sales, Business Development, Management, Selling, Call Centers, Salesforce.com, Leadership
Education
Ball State University 1991 — 1995
Business Administration and Management, General
XO Communications January 2015 - Present
Public Employee's Retirement System of Mississippi 2008 - 2015
Communigroup 2006 - 2008
Skills
Financial Analysis, Accounting
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Belhaven University
Master’s Degree, Education
Jackson State University
Bachelor’s Degree, Accounting and Finance
Frontier Communications August 2015 - Present
XO Communications August 2014 - May 2015
XO Communications April 2012 - August 2014
XO Communications July 2007 - April 2012
XO Communications July 2005 - July 2007
Allegiance Telecom November 1999 - July 2005
Skills
Telecommunications, VoIP, Managed Services, Vendor Management, Integration, IP, Data Center, Wireless, MPLS, SIP, Cloud Computing, Unified Communications, PMP, Ethernet, Agile Methodologies, SaaS, Professional Services, Enterprise Software, Certified Scrum Master..., SDLC, Software Project..., Agile Project Management, Product Management, Scrum, Service Delivery, IVR, Call Centers, Project Management, MPLS VPN, Project Planning, Management, Training
Education
Dothan High School 1986 — 1990
Diploma
Auburn University
Speech-Language Pathology/Pathologist
TGI March 2013 - Present
TGI Office Automation December 2009 - March 2013
Docutek Imaging Solutions August 2007 - December 2009
Docutek Imaging Solutions April 2005 - August 2007
Image Access, Inc. 2003 - 2005
Systems + Solutions (now a Toshiba Company) 2001 - 2003
XO Communications 1999 - 2001
Toshiba Business Solutions 1997 - 1999
IKON Office Solutions 1995 - 1997
Skills
Document Management, Scanners, Business Analysis, Enterprise Content..., Consultative Selling, Business Management, Sales Management, Account Management, Customer Relations, Solution Selling, New Business Development, Business Process..., Strategic Planning, Professional Services, Pre-sales, Analysis, Selling, Team Leadership, Marketing Strategy, Negotiation, Document Imaging, Problem Solving, Requirements Analysis, Hardware, Consultancy, Business Planning, Public Speaking, Government, Customer Service, Managed Print Services, Sales, Sales Process, Business Development, Direct Sales, Project Management, Managed Services, B2B, Sales Presentations, Cold Calling, Strategic Partnerships, SaaS, Enterprise Software, Networking, Major Accounts, Marketing, Customer Satisfaction, Software Industry, Channel Partners, Lead Generation, Contract Negotiation
Education
Barry University 2010 — 2014
BA, Psychology, 3.938
University of Miami 1995 — 1997
Biomedical Engineering
XO Communications November 1999 - Present
Inter-Tel 1999 - 1999
Myers Schmalenberger June 1986 - June 1996
Skills
Telecommunications, Customer Service, Project Management, Training Facilitation, Contract Negotiations, Account Management, National Account..., Organization Skills, MPLS, Customer Satisfaction, VoIP, Troubleshooting, Managed Services, Co-location
Education
Columbus State 1993 — 1998
Surgical Nursing, Perioperative/Operating Room and Surgical Nurse/Nursing
Ashford University
Bachelor of Arts, Communications Studies, Minor, Organizational Management, Summa Cum Laude (3.95)
Festive Cup Coffee October 2012 - October 2013
CenturyLink June 2012 - September 2012
XO Communications April 2012 - June 2012
The Festive Plum October 2010 - April 2012
Cram A Latte November 2006 - January 2009
Colorado State University: Housing Technology August 2008 - August 2008
Skills
A+ Certified, Network + Certified, Customer Service, Computer Maintenance, Software Installation, Digital Photography, Photo Editing, Staff Training, Staff Management, Physical Inventory, Inventory Accuracy, BMC Remedy, Phone Etiquette, Technical Support, Windows 7, Networking, Troubleshooting, Call Centers, Training, Management
Education
Art Institute of Colorado 2010 — 2010
Baking and Pastry Arts
Colorado State University 2005 — 2009
Nutrition and Food Science
Lappin 180 January 2010 - Present
Indiana CPA Society January 2010 - June 2012
Indiana Racers Travel Hockey Association January 2010 - January 2012
AT&T 2002 - 2005
XO Communications 1996 - 2002
Various Companies 1992 - 1995
Skills
Strategic Planning, Sales Process, New Business Development, Account Management, Sales Management, Lead Generation, Sales, Marketing Strategy, Team Building, Coaching, Business Development, Public Speaking, Direct Sales, B2B, Managed Services, Business Strategy, Leadership, Strategic Partnerships, Sales Operations, Sales Force Development, Retail, Business Planning, Small Business, Interviews, Management Consulting, Management, Financial Analysis, Program Management, Recruiting, Salesforce Training, Training, Start-ups, Strategy
Education
Assumption College 1987 — 1991
BA, Business and History
Diplomat Pharmacy June 2015 - Present
XO Communications December 2005 - Present
XO Communications December 2005 - Present
Verizon November 2014 - May 2015
XO Communications January 2011 - October 2014
XO Communications January 1999 - January 2004
Skills
Cisco IOS, Cisco Switches, Cisco devices, Cisco Security, Juniper, EIGRP, Cisco Technologies, MPLS, BGP, WAN, LAN-WAN, CCNA, Troubleshooting, OSPF, Routing, Switches, Ethernet, Data Center, Cisco Nexus, VPN, VoIP, DNS, Network Security, ASA, IP
Education
Baker College Business and Corporate Services 2008 — 2012
Computer Science, routing, switching, security
XO Communications September 2013 - Present
Avie! Medical Spa and Laser Center January 2008 - Present
Global Thinking September 2012 - May 2013
K12 2006 - October 2012
AOL 1995 - 2005
Redgate Communications 1992 - 1995
Skills
Multi-channel Marketing, Corporate Branding, Marketing Strategy, Marketing Communications, Digital Marketing, Email Marketing, Marketing Management, Services Marketing, Marketing Operations, Creative Direction, Creative Services, SEM, Marketing Automation, Team Leadership, Tactical Planning, Change Management, Business Process..., Interactive Advertising, Online Advertising, Advertising Management, Cross Channel Marketing, New Media, Digital Strategy, Content Development, Brand Management, Social Media Marketing, Web Marketing, Digital Media, Collateral, B2B Marketing, B2C Marketing, Content Strategy, User Experience, SEO, Project Management, Online Marketing, Analytics, Direct Mail, Strategy, Advertising, CRM, Interactive Marketing, Competitive Analysis, Salesforce.com, Marketing, Market Research, Integrated Marketing, Web Analytics
Education
Art Institute of Philadelphia 1988 — 1990
Visual Communications
Kyra Solutions 2015 - Present
SystemsOne/SixthSense MedTech, LLC 2008 - 2014
Enterprise Florida 2006 - 2008
XO Communications 2003 - 2005
KMC Telecom 1999 - 2003
e.spire Communications 1995 - 1999
Skills
Budgets, Forecasting, Strategic Planning, Business Development, Business Planning, Start-ups, Business Strategy, New Business Development, Contract Negotiation, Negotiation, Team Building, Sales Management, Income Statement, Change Management, Economic Development, Public Sector, Private Sector, Medical Devices, Telecommunications, Sales, Mentoring Of Staff, Coaching Staff, P&L Management, Quality Assurance, Marketing Strategy, Marketing, Operations Management, Revenue & Profit Growth, Building Customer..., EBITDA Growth, Free Cash Flow, Customer Satisfaction, Finance, Growth Strategies, Team Leadership, White Papers, Sales Process, Program Management, Strategy, Management Consulting, Management, Leadership, Sales Operations, Customer Service, Project Management, Direct Sales, Financial Analysis, Product Marketing, Recruiting, Human Resources
Education
Auburn University
Business
Leadership Orlando
ANPI December 2014 - Present
InterCall / West IP Communications September 2013 - December 2014
XO Communications May 2012 - September 2013
Cbeyond August 2008 - May 2012
Cbeyond April 2006 - July 2008
Skills
Direct Sales, Consultative Selling, MPLS, Managed Services, SIP, T1, Fiber, Cloud Computing, Cloud Security, Hosted Services, Hosted Microsoft..., Social Networking, Network Design, Business Networking, Sales Management, Sales Operations, Sales Process, Sales Presentations, Team Building, Team Management, Team Leadership, Data Center, Marketing Strategy, Go-to-market Strategy, Community Outreach, Selling, Optical Fiber, SaaS, Solution Selling, Cold Calling, B2B, Leadership, Telecommunications, Sales, Competitive Analysis, Management, Co-location, Unified Communications, Salesforce.com, Recruiting, VoIP, Training, SIP Trunking, Enterprise Software, Channel Partners, Strategic Partnerships, Telephony, Wireless, Lead Generation, Customer Retention
Education
Baylor University
Keller high school
Marco, Inc. December 2013 - Present
TeleProvision Communications, Inc September 2012 - Present
Enventis April 2011 - September 2012
XO Communications January 2010 - April 2011
XO Communications February 2005 - February 2010
COMSYS September 2003 - February 2005
Qwest Communications October 2000 - February 2001
Qwest Communications July 2000 - October 2000
Qwest Communications May 1997 - October 2000
Qwest Communications January 2000 - March 2000
Skills
Customer Satisfaction, Telecommunications, Account Management, Solution Selling, Sales, Contract Negotiation, Call Center, VoIP, Salesforce.com, Sales Management, New Business Development, Customer Service, Data Center, Project Management, Strategic Planning, Wireless, Team Leadership, Business Development, Leadership, Co-location, Networking, WAN, MPLS VPN, Ethernet, Management, Managed Services, Product Management, Selling, SIP Trunking, Training, Direct Sales, MPLS, Unified Communications, Call Centers, Long Distance, Hosted Services, Telephony, Cloud Computing
Education
Augsburg College 2004 — 2006
BA, History
Brown College 1993 — 1994
Certificate, Radio and Television Broadcasting
Simpson College 1990 — 1993
Vocal Music Education
Minneapolis South High School 1986 — 1990
EdgeConneX September 2013 - Present
Procellux January 2004 - Present
CFN Services November 2008 - October 2013
FiberTower April 2006 - May 2008
XO Communications October 1999 - April 2006
Verizon June 1990 - September 1999
Skills
Telecommunications, Wireless, IP, Network Design, VoIP, Ethernet, SDH, Cisco Technologies, Optical Fiber, Network Architecture, Microwave, Computer Network..., Strategy, Networking, RF, Cloud Computing, Capital Budgeting, Network Communications, MPLS, Start-ups, Backhaul, Project Management, Telecommunications..., Co-location, Dark Fiber, Fiber Optics, Network Optimization, Business Development, Data Center, Project Planning, Leadership, Network Engineering, Strategic Partnerships, Managed Services, DWDM
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Finance & Entrepreneurship
University of Massachusetts, Amherst
BSEE, Communications & Control Systems
Goodman Manufacturing July 2015 - Present
Goodman Manufacturing August 2014 - Present
Condor Capital Corp. April 2013 - April 2014
N.B. Handy January 2012 - January 2013
Trane May 2010 - January 2012
Trane December 2007 - July 2010
Trane January 2004 - December 2007
Trane January 2004 - December 2007
XO Communications May 2003 - January 2004
XO Communications July 2001 - May 2003
Skills
Accounts Receivable, Management, New Business Development, Business Development, Sales, Accounts Payable, Negotiation, Account Reconciliation, Invoicing, HVAC, Sales Management, Air Conditioning, HVAC Controls, Cooling Water, Energy Conservation, Strategic Planning, Team Building, Energy Management, Process Improvement, CRM, Analysis, Sales Operations, Pricing, Accounting, Contract Negotiation
Education
Belmont University 2005 — 2009
Bachelor, Business Administration
Ezell-Harding Christian School 1991 — 1994
Bachelor of Business Administration (B.B.A.)
Extension Healthcare May 2009 - Present
ProSys Information Systems March 2004 - December 2008
XO Communications September 2003 - March 2004
The Planning Group May 2001 - September 2003
Skills
Public Relations, Marketing Communications, Marketing Strategy, Internal Communications, Budgeting, Copywriting, Event Planning, Event Management, Fundraising, Microsoft Office, Online Marketing, Social Media, Newsletters, Social Networking, Organizing, Planning, Strategic Planning, Teamwork, Team Management, Team Leadership, Wordpress, Web, Writing, Word, Project Planning, Budgets, Business Development, Lead Generation, Marketing, Sales, Leadership, Team Building, Management
Education
Auburn University 1997 — 2001
Bachelor of Science in Business Administration (BSBA), Marketing
Home Depot October 2007 - Present
Quest Diagnostics April 2005 - August 2007
Federated Service Solutions August 2004 - April 2005
McKenney's Mechanical February 2003 - August 2004
XO Communications August 1998 - September 2002
Skills
Six Sigma, System Deployment, Vendor Management, MS Project, Visio, Program Management, PMP, SDLC, Cross-functional Team..., Software Development, Project Management, Management, Change Management, Process Improvement, Telecommunications, Budgets, Team Leadership, Project Portfolio..., Integration, Business Process, Software Project..., Team Building, SharePoint, IT Management, Leadership, Business Intelligence, Business Process..., Information Technology, Call Centers, Software Documentation, Business Analysis, IT Strategy, Project Planning, PMO, Resource Management, Requirements Analysis, Infrastructure, Data Center, ITIL, CRM, Disaster Recovery, Enterprise Architecture, Quality Assurance, IT Operations, IT Service Management, Outsourcing, ERP, Security, Agile Project Management, Requirements Gathering
Education
Ashford University 2007 — 2009
BA, Organizational Management
Southern Polytechnic State University 1986 — 2004
Electrical and Electronics Engineering
Monroe Area High School
Newton County HS
Healthcare Performance Group September 2007 - Present
Squidge Production Facilitators September 1994 - Present
Cerner 2002 - 2007
XO Communications 1998 - 2001
Skills
CPOE, Cerner CCL, PowerChart, Business Services, Cerner, eMAR, Interfacing, Healthcare Information..., EMR, EHR, Informatics, Healthcare, Software Documentation, HL7, SharePoint, HIPAA, Project Management, Program Management, Troubleshooting, Integration
Education
Ashford University 2006 — 2008
Bachelors in Organizational Management, Political Science and Government
University of Alaska Anchorage
athenahealth June 2013 - Present
athenahealth May 2010 - May 2013
NASDAQ OMX Global Corporate Services February 2010 - May 2010
Cubellis Inc. June 2007 - November 2009
Professional Staffing Group June 2005 - June 2007
XO Communications 2004 - 2005
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, College Recruiting, Technical Recruiting
Education
Babson College 2000 — 2004
BS, Business Administration
Agile Networks July 2015 - Present
Netcare Access March 2009 - Present
Association of Technology Professionals, Inc. (ATP)- Columbus Chapter October 2006 - Present
Leaderpromos September 2014 - April 2015
Windstream Communications September 2013 - September 2014
WOW! Internet, Cable & Phone November 2012 - October 2013
Fibertech Networks October 2007 - September 2012
Gahanna Area Chamber of Commerce June 2008 - June 2010
XO Communications May 2006 - October 2007
Sprint February 2003 - April 2006
Skills
Telecommunications, Teamwork, Microsoft CRM, Contract Negotiation, VoIP, Call Center, Co-location, Managed Services, MPLS, Direct Sales, Sales Management, Solution Selling, Account Management, Data Center, Wireless, Cross-functional Team..., Sales, Unified Communications, Ethernet, Sales Process, New Business Development, Team Building, Business Development, Fiber Optic Networks, Dark Fiber, Social Networking, Network Design, Cloud Computing, Networking, Strategy, Telephony, B2B, Call Centers, Sales Operations, Enterprise Software, Selling, Product Management, Start-ups, Strategic Partnerships, Salesforce.com, Management, Program Management, Security, SaaS
Education
Otterbein University 2000 — 2007
MBA
Baldwin-Wallace College 1984 — 1988
Bachelor's Degree
Magnificat
Samsung Electronics America July 2013 - Present
XO Communications September 2011 - July 2013
Cisco Systems January 2007 - August 2011
Retalix, Inc February 2006 - January 2007
Nokia Mobile Phones April 2003 - February 2006
Nokia Mobile Phones November 1998 - April 2003
Virtual Village April 1998 - November 1998
Southwest Airlines October 1997 - April 1998
Transamerica August 1996 - October 1997
Skills
Technical Writing, Technical Training, Sales Trainings, Courseware Development, Video Production, Music Production, Articulate Presenter, Photoshop, Captivate, Camtasia, PowerPoint, Word, Excel, Logic Studio, SnagIt, iMovie, Garageband, Digidesign Pro Tools, Information Mapping, Articulate Studio, InDesign, Microsoft Excel, Microsoft Word, Instructional Design, Wireless, Editing, Articulate Storyline, Final Cut Studio X, Sales, Presenter, Telecommunications, E-Learning, Training Delivery, Technical Documentation, Networking, Instructor-led Training, Troubleshooting, Call Centers, Learning Management..., WebEx, Needs Analysis, Mobile Devices, Pro Tools, Technical Support, Learning Management, Blended Learning, Education Software, Software Documentation, Training
Education
The University of Akron 1986 — 1988
Music Education
Ashland University 1978 — 1981
Bachelor of Music Education, Education
University of Northern Iowa 1976 — 1978
Music Education
CCSG / MSC Industrial Supply July 2004 - Present
G&K Services 2001 - 2003
XO Communications October 2000 - October 2001
Atlantic / Lucent Technologies August 1993 - April 2000
Skills
Customer Acquisition, Industrial Distribution, Customer Retention, Segmentation, Sales Force..., Change Leadership, Leadership Development, Acquisition Integration, Compensation Planning, P&L Management, Performance Management, Strategic Planning, Change Management, Sales Effectiveness, Account Management, Sales Management, Personnel Management, Talent Acquisition, Management, Coaching, Selling Skills, Strategy, Inventory Management, Selling, Leadership, Sales, Competitive Analysis, Recruiting, Training, Supply Chain Management, Marketing Strategy, Sales Process, Sales Operations
Education
Augustana College 1988 — 1992
B.A., Finance / Political Science
Columbia Business School 2010 — 2010
Emerging Leaders Program, Executive Leadership
Epitome Networks 2013 - 2014
Windstream Communications 2012 - 2013
FiberPlus, Inc. 2008 - 2011
XO Communications 2005 - 2007
BarreyLane Communications 2004 - 2005
Cavalier Telephone 2002 - 2004
Dominion Telecom 2000 - 2002
Adelphia Business Solutions 1994 - 2000
AT&T 1980 - 1994
Skills
Selling, Direct Sales, Sales Management, New Business Development, Business Development, Account Management, Contract Negotiation, Networking, Cross-functional Team..., Team Building, Solution Selling, Strategic Partnerships, Vendor Management, Strategic Planning, Business Intelligence, Management, Customer Retention, Sales Operations, Telecommunications, VoIP, Wireless, MPLS, Managed Services, CRM, Unified Communications, Co-location, Sales, Enterprise Software, Channel Partners, IP, Sales Process, Cold Calling, SIP Trunking, Data Center, Start-ups, Cloud Computing, T1, Disaster Recovery, Professional Services, Metro Ethernet, Ethernet, WAN, Broadband, SaaS, Call Centers, Hosted Services, Cisco Technologies, Telephony, Salesforce.com, Optical Fiber
Education
Averett University
Career Prospectors
Career Prospectors
Raritan Valley Community College
Associate's Degree
State University of New York at Farmingdale
Associates in Applied Science Degree
XO Communications March 1999 - Present
Janis Hoyer Consulting August 1998 - February 1999
Atlas Telecom April 1995 - July 1998
Skills
VoIP, Telecommunications, Cloud Computing, Cisco Technologies, Co-location, IP, IT Operations Management, Managed Services, Cross-functional..., SIP Trunking, Unified Communications, Data Center, Vendor Management, Product Management, MPLS, Network Security, Ethernet, Switches, Firewalls, SIP, Networking, Network Engineering, IVR, Start-ups, LAN-WAN, Telephony, Network Design, Network Architecture, WAN, MPLS VPN, System Deployment, T1
Education
Barry University 1987 — 1989
BS, Telecommunications Management
SAP May 2010 - Present
SkillSoft October 2009 - May 2010
Certification Partners, LLC November 2008 - October 2009
Greater Phoenix Chamber of Commerce July 2006 - November 2008
Leasing Group, Inc. May 2005 - July 2006
XO Communications June 2004 - May 2005
Direct Alliance Corporation August 2001 - June 2004
Skills
Solution Selling, Business Development, Information Technology, SAP, Application Lifecycle..., Enterprise Software, Enterprise Solution..., SAP ERP, SaaS, Sales Process, Management, Social Networking, Sales, Cloud Computing, Complex Sales, Sales Operations, CRM, Business Networking, Professional Services, New Business Development, B2B, Channel, Strategic Partnerships, Account Management, Software Industry, Cold Calling, Lead Generation, ERP, Selling, Direct Sales, Sales Management, Salesforce.com, Analytics, Consulting, Leadership, Recruiting, Business Intelligence, Strategy, Channel Partners, Demand Generation, Networking
Education
Arizona State University, W. P. Carey School of Business 1997 — 2001
B.S., Marketing with a Minor in Psychology
Brookside Properties, Inc. April 2015 - Present
Residential Consulting Services December 2014 - April 2015
Covenant Capital Group March 2014 - November 2014
Residential Consulting Services December 2012 - March 2014
XO Communications June 2012 - November 2012
Verizon Business 1990 - 2011
Verizon Business (formerly MCI Telecommunications) 1997 - 1998
Verizon Business (formerly MCI Telecommunications) 1991 - 1997
Verizon Business (formerly MCI Telecommunications) 1990 - 1991
Skills
Management, Team Leadership, Solution Selling, Account Management, Information Technology, Telecommunications, Cloud Applications, Business Strategy, Unified Communications, Training, IT Solutions, Cloud Computing, VoIP, Sales Process, Managed Services, CRM, Selling, Strategy, Sales Operations, Business Development, Outsourcing, Leadership, Business Intelligence, New Business Development, Sales Management, Security, Program Management, Sales, Contract Negotiation, Direct Sales, SaaS, Professional Services, Customer Retention, Consulting, Salesforce.com, Strategic Partnerships
Education
Belmont University
Bachelor of Business Administration (BBA), Marketing
Telstra Global September 2013 - Present
XO Communications May 2010 - August 2013
Baruch College January 2013 - May 2013
Concentric Cloud Solutions December 2011 - January 2013
XO Communications January 2008 - May 2010
Global Crossing June 2005 - August 2007
Global Crossing April 2003 - June 2005
Global Crossing November 2000 - April 2003
Global Crossing November 1999 - November 2000
AT&T November 1998 - November 1999
Skills
Strategy, Co-location, Cloud Computing, Managed Services, Leadership, Sales, Ethernet, Solution Selling, MPLS, Channel Partners, SaaS, Sales Management, Network Design, Vendor Management, SIP Trunking, VoIP, Professional Services, Telecommunications, Product Management, Enterprise Software, Direct Sales, Management, IP, Cisco Technologies, SIP, WAN, Unified Communications, Sales Process, New Business Development, Selling, Wireless, Account Management, Business Development, Pre-sales, Strategic Partnerships, Contract Negotiation, Team Building, Start-ups, Salesforce.com, Telephony, Hosted Services, Data Center, Sales Operations, Computer Network..., Networking, Team Leadership, Sales Engineering, Channel
Education
City University of New York-Baruch College - Zicklin School of Business 2009 — 2011
EMBA, Business
Long Island University, C.W. Post Campus 1989 — 1994
BS, Marketing
HHH 1986 — 1989
XO Communications July 2007 - Present
eComputer Technologies 2005 - 2009
Energy East 2006 - 2006
Nexage 2001 - 2005
NexAge Technologies USA Inc 2001 - 2005
Global Networks 1999 - 2001
Skills
Agile Methodologies, Web Services, Integration, Requirements Analysis, SDLC, Microsoft SQL Server, Enterprise Architecture, Software Project..., SOA, SQL, XML, Software Development, jQuery, AJAX, SOAP
Education
Bangalore University 1994 — 1998
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
BEML HIGH SCHOOL 1988 — 1990
SSLC
Deloitte October 2013 - Present
Ciber September 2007 - September 2013
XO Communications July 2000 - August 2007
Hewitt Associates (Aon Hewitt) 1999 - 2000
Skills
Change Management, Organizational..., Training, Process Improvement, Management Consulting, Strategy, Project Management, PMO, ITIL, Integration, Leadership, Business Process, Business Intelligence, Consulting, Release Management, SharePoint, Business Analysis, Vendor Management, Business Process..., Program Management, PMP, Corporate Communications, Cloud Computing, SDLC, IT Strategy, Project Portfolio..., Business Development, Management, Sports Management, Enterprise Software, Organizational Design, Coaching, Employee Training, CRM, Business Transformation
Education
Ashford University 2008 — 2009
MBA, Global Management
Keller Graduate School of Management of DeVry University 2005 — 2006
MBA
Illinois Wesleyan University 1995 — 1999
BA, Psychology, Business Administration, French
SN Tax & Accounting Services LLC December 2011 - Present
XO Communications May 2009 - November 2011
XO Communications June 2006 - April 2009
XO Communications February 2003 - May 2006
Accountemps January 2002 - January 2003
Cisco Systems August 2000 - April 2001
Alcatel Pakistan Ltd December 1992 - September 1999
Skills
SOX, Forecasting, Budgeting, MS Office Suite, TM1, Oracle Discoverer, GAAP, Accounting, Financial Analysis, Variance Analysis, Revenue Recognition, Internal Controls, Financial Reporting, Budgets, Sarbanes-Oxley Act, Auditing, Financial Modeling, Microsoft Office, Business Process..., Process Improvement, Finance, Payroll, Analysis, Strategic Financial..., Managerial Finance, Leadership, Management, Invoicing, Business Planning, Telecommunications, Microsoft Excel, Accounts Payable, Financial Accounting
Education
Bahauddin Zakariya University
MBA
Forman Christian College, Lahore
F.Sc
Garrison Boys' High School
Matric
George Mason University
Certificate Course
Government College University, Lahore
B.Sc
Strayer University (VA)
Diploma
XO Communications December 2012 - Present
XO Communications March 2010 - December 2012
XO Communications January 2008 - February 2010
XO Communications September 2001 - December 2007
XO Communications August 2000 - August 2001
Onsite Environmental February 1999 - July 2000
United States Air Force April 1995 - April 1998
Skills
Program Management, Telecommunications, Call Center, Senior Program..., Process Improvement, Cross-functional Team..., Team Leadership, Product Management, Management, CRM, Business Process, Customer Retention, Leadership, Customer Experience, Team Building, Business Process..., Customer Service, Project Management, Strategic Partnerships, Customer Satisfaction, Strategic Planning, Business Development, Call Centers, VoIP, Project Planning, Telephony, Business Analysis, Email Marketing, Marketing, Strategy, Vendor Management
Education
Bellevue University
BS, Business Administration
AT&T May 2014 - Present
CenturyLink May 2013 - May 2014
Champion Solutions Group August 2011 - December 2012
Peak 10 Data Center Solutions February 2010 - August 2011
XO Communications July 2009 - February 2010
AT&T February 2003 - September 2008
Qwest Communications 1999 - 2003
Verio 1996 - 1998
Skills
VMware VSP Certified, NetApp NASP Certified, Virtualization, Data Center, NetApp, Solution Selling, Managed Services, VMware, Storage, Co-location, Security, Selling, IT Service Management, Networking, Cloud Computing, Management, Telecommunications
Education
Belhaven College 1980 — 1985
BBA, Finance
Eletronic Merchant Systems August 2011 - Present
First Communications December 2008 - April 2010
Cavalier Telephone April 2007 - December 2008
XO Communications July 1999 - April 2007
Allegiance Telecom 2001 - 2004
Clark Reliance Corporation 1995 - 1999
Skills
Direct Sales, Sales Management, Sales, New Business Development, B2B, Selling, Solution Selling, Team Building, Marketing, Forecasting, Strategic Planning, VoIP, Marketing Strategy, Contract Negotiation
Education
Baldwin Wallace University 1984 — 1988
BA, Business Administration / Economics
Baldwin-Wallace College 1984 — 1988
XO Communications August 2015 - Present
Level 3 Communications October 2014 - July 2015
TW Telecom (f.k.a. Time Warner Telecom) June 1994 - October 2014
Skills
Co-location, Due Diligence, Acquisitions, Selling, Real Estate Transactions, Financial Analysis, Asset Managment, Accounting, Account Management, Contract Negotiation, Property Management, Leadership, Budgets, Asset Management, Sales, Real Estate, Management, Disposition, T1, Corporate Real Estate, Vendor Management, Investment Properties, Managed Services, Lease Negotiations, Location Intelligence, Lease Administration, Dispositions
Education
Baylor University 1972 — 1976
BBA, Accounting
Baylor University
BlueChip solutions January 2008 - June 2010
Alliance Services Corporaton June 2001 - December 2007
XO Communications 1998 - 2001
AT&T Wireless 1997 - 2000
Education
Barry University 1993 — 1995
Sun Valley Technical Solutions July 2013 - June 2014
XO Communications December 2004 - July 2013
Skills
Call Centers, Cisco Technologies, Customer Experience, Ethernet, IP, LAN-WAN, Leadership, MPLS, Managed Services, SIP, Switches, T1, Telecommunications, Technical Support, Troubleshooting, Unified Communications, VoIP, WAN, Wireless
Education
Baker College of Flint 1999 — 2003
Bachelor's of Open Source Networks, Microsoft/Unix/Novel/Cisco systems, CUM Laude - 3.75 GPA
Baker College of Flint 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Polycom September 2008 - May 2015
Virgin Mobile July 2007 - September 2008
iGATE March 2003 - July 2007
XO Communications 2002 - 2003
Perficient June 2000 - August 2002
Skills
Siebel, Business Analysis, Cloud Computing, SFDC, Enterprise Software, Telecommunications, Professional Services, CRM, Business Intelligence, SaaS, Pre-sales, Salesforce.com, Integration, EAI, System Deployment, Solution Architecture, Business Process, SDLC, Leadership, Software Project..., IT Strategy, Agile Methodologies, Vendor Management
Education
University of California, Berkeley 2011 — 2012
Bangalore University
Bachelor of Engineering in telecommunications
ASG December 2014 - Present
XO Communications May 2013 - November 2014
TNCI October 2006 - May 2013
Lightyear Network Solutions April 2003 - June 2004
Worldcom December 2001 - March 2003
Skills
Telecommunications, Cisco Technologies, SIP, Managed Services, MPLS, WAN, Unified Communications, VoIP, Channel, Contract Negotiation, Selling, Channel Partners, Solution Selling, Telephony, Wireless, IP, Broadband, Customer Satisfaction, Ethernet, Sales Operations, Customer Retention, Call Center, SIP Trunking, Hosted Services, Account Management, Data Center, SaaS, Sales, Business Development, Direct Sales, Cloud Computing, Co-location
Education
Baker University
Sprosty Network April 2015 - Present
Scott Farm Inc. April 2014 - January 2015
SkyBitz March 2012 - September 2013
TerreStar Networks February 2007 - April 2012
MobileComNetworks April 2004 - December 2006
XO Communications May 2000 - March 2004
Verizon June 1996 - May 2000
MCI November 1990 - 1996
AT&T 1980 - 1989
Skills
Wireless, Product Management, Telecommunications, Product Marketing, Cross-functional Team..., Team Leadership, Product Development, Start-ups, Program Management, Strategic Partnerships, VoIP, Sales Management, Vendor Management, Cellular Communications, Satellite Communications, IP, Product Launch, Mobile Devices, Enterprise Software, Marketing, Go-to-market Strategy, Leadership, Solution Selling, Cloud Computing, Strategy, Mobile Technology, M2M, Mobile Communications, Integration
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1980 — 1983
Master of Business Administration (MBA)
Arizona State University 1978 — 1980
BS, Marketing
Level 3 Communications October 2009 - Present
Paetec July 2008 - October 2009
iland Iland Internet Solutions February 2007 - June 2008
McLeod USA 2006 - 2007
XO Communications August 2005 - August 2006
Allegiance Telecom 1999 - 2005
Skills
Vendor Management, Sales Management, Business Development, Start-ups, Team Building, Project Management, Market Development, P&L Accountability, Telecommunications, Negotiation, Cross-functional Team..., Management, Managed Services, VoIP, Solution Selling, Unified Communications, MPLS, SIP Trunking, Co-location, Wireless
Education
Arkansas State University 1979 — 1984
Bachelor of Science (BS), Marketing
XO Communications February 2010 - Present
Covad Communications June 2006 - July 2008
Representative Barbara Cubin (R-WY) February 2002 - June 2006
Sen. Enzi / HELP Committee 1999 - 2002
Skills
Public Policy, Government Affairs, Legislative, Legislative Advocacy, Legislation, Coalition Building, Politics, Policy Analysis, Policy, Government Relations, Legislative Relations, Coalitions, Nonprofits, Public Relations, Federal Government, Media Relations, Public Affairs, Speech Writing, Congress, Fundraising, Grassroots Organizing, Political Communication, Appropriations, Legislative Research, Telecommunications, Strategic Communications, Congressional Affairs, Political Consulting, Crisis Communications, Political Science, Governmental Affairs, Constituent Services, Economic Development, Telecommunications..., Political Strategy, International Relations, Administrative Law, Message Development, State Government, Legal Writing
Education
University of Washington 1989 — 1991
Bachelor of Arts, Political Science
Bellevue College 1987 — 1989
Associate of Arts, Political Science
XO Communications July 2002 - Present
American Reliable Insurance Company May 1999 - October 2001
Republic Western Insurance Company March 1998 - May 1999
Skills
Sarbanes-Oxley Act, Accounting, Internal Controls, Variance Analysis, Financial Reporting, Financial Analysis, General Ledger, Financial Statements, Journal Entries, Auditing, Process Improvement
Education
Arizona State University, W. P. Carey School of Business 1992 — 1997
Bachelor, Accounting
XO Communications June 2014 - Present
Verizon August 2011 - February 2014
Frontier Communications June 2010 - August 2011
Verizon February 2009 - June 2010
Lennox International April 2007 - October 2008
Ericsson October 2006 - April 2007
Skills
Business Analysis, Telecommunications, Vendor Management, Software Development, SDLC, PMP, Requirements Analysis, Software Project..., Program Management, Integration, MS Project, Visio, Solution Architecture, IT Management, Management
Education
Arkansas State University 1993 — 1994
MBA
Medtronic Restorative Therapy Group (RTG) May 2015 - Present
Medtronic Spine & Biologics June 2012 - April 2015
Medtronic January 2006 - June 2012
WebMD November 2004 - January 2006
XO Communications August 1999 - November 2004
Intermedia Communications April 1997 - August 1999
Skills
Sales Management, Contract Negotiation, Mergers & Acquisitions, Team Building, Financial Modeling, Project Management, Product Launch, Business Analysis, Business Development, Account Management, Leadership, Business Strategy, Market Development, New Business Development, Competitive Analysis, P&L Management, Direct Sales, Business Process..., Microsoft Excel, Customer Service
Education
Auburn University 1988 — 1991
Bachelor of Arts (BA), Finance, General
Raytheon Blackbird Technologies February 2011 - Present
Agilex Technologies June 2009 - February 2011
Interferometrics 2005 - 2009
Geo-Com, Inc (GCI) October 2002 - April 2005
Northrop Grumman Corporation April 2001 - October 2002
XO Communications 2000 - 2001
TASC 1997 - 2001
US Air Force 1987 - 1994
Equitable Life 1986 - 1987
Equitable Life 1986 - 1987
Skills
HTML, XML, Data Visualization, Lotus Notes, Google Search, Analyst Notebook, Palantir, Operating Systems, dtSearch, Access, PowerPoint, Microsoft Excel, Microsoft Word, Security, DoD, Program Management, Requirements Analysis, Analysis, Intelligence Analysis, Intelligence, Systems Engineering, Integration, SDLC, Databases, Project Management, Security Clearance, SIGINT, Government Contracting, Management, Knowledge Management
Education
Keller Graduate School 1997 — 1999
Masters, Project Management
Averett University 1995 — 1997
Bachelors, Business Administration
Community College of the Air Force 1989 — 1992
Associates, Intelligence Collection
UC Irvine, Extension
XO Communications September 2012 - Present
XO Communications April 2011 - November 2012
XO Communications January 2007 - April 2011
XO Communications January 2006 - November 2007
Skills
Communication, DMS switch, Sonus Switch, Routers, VPN, VoIP, Switches, Cisco, Managing Escalations, LAN-WAN, Troubleshooting, Cisco Technologies, Management, Telecommunications, MPLS, WAN, T1, Ethernet, DS3, Escalation, MPLS VPN, Unified Communications, Managed Services, Data Center, BGP, Co-location, IP, Networking, SIP Trunking, SIP, Telephony, Metro Ethernet, DSL, Routing, Network Design, Technical Support, VPLS, Wireless, Call Centers
Education
Davenport University 2005 — 2009
CIS, Computer Information Systems
Baker College of Owosso 2003 — 2004
Associate Degree, Computer Science Computer Information Systems
XO Communications Director Business ServicesNextlink/XO Communications1998 - 2000
LCI/Qwest April 1997 - May 1998
Education
Baldwin Wallace University 1974 — 1978
B.S., Biology, Environmental Science
XO Communications October 1999 - Present
Skills
Managed Services, CRM, MPLS, VoIP, SDLC, Telecommunications, Integration, SIP, Vendor Management, Account Management, Cloud Computing, IP, Management, Wireless, Program Management, Data Center
Education
University of Kansas - Graduate School of Business 1996 — 1998
MBA, Information Technology
Baker University 1992 — 1995
BS, Economics & Business Management
Better Homes and Gardens Real Estate Gulf Shore January 2003 - Present
National Association of Realtors 2003 - Present
Better Homes and Gardens Real Estate Market America Group 2003 - Present
XO Communications October 1999 - December 2002
Sprint Nextel November 1990 - October 1991
Skills
Golf, Real Estate, Condos, Sellers, Real Estate Transactions, Residential Homes, Property, REO, Foreclosures, Short Sales, Buyer Representation, Relocation, Investors, First Time Home Buyers, Investment Properties, Marketing, New Homes, Real Property, Single Family Homes, Vacation Homes, Income Properties, New Home Sales, Listings, Relocation Buyers, Luxury, Townhomes, Listing Homes, Referrals, Rentals, Waterfront, Seller Representation, Move Up Buyers, Seniors, ABR
Education
Babson College 1979 — 1983
MBA, Marketing
Boston University 1968 — 1972
BS, Business, Behavioral science
Frasene Consulting January 2012 - Present
360networks April 2001 - December 2011
XO Communications June 1998 - March 2001
AT&T Wireless January 1996 - July 1998
AT&T January 1984 - December 1995
Education
Baruch College, City University of New York (CUNY) 1977 — 1979
MBA, Finance
Binghamton University
XO Communications December 2005 - Present
XO Communications December 2005 - Present
Education
Baruch College, City University of New York (CUNY)
MBA, Finance
XO Communications 2015 - Present
Verizon May 2014 - May 2015
UNSi July 2013 - May 2014
Verizon Business November 2007 - July 2013
MCI Corporation October 1985 - January 2004
Lucent Comunications June 1997 - September 1998
Skills
Circuit Design, Transmission, Wireless, VoIP, Ethernet, IP, Telecommunications, MPLS, Managed Services, Network Engineering, Provisioning, T1, Broadband, Network Design, WAN, Telephony, Frame Relay, Computer Network..., Switches, Unified Communications, Optical Fiber
Education
Ashworth University 2012 — 2013
Associate of Science (A.S.), Health/Health Care Administration/Management, 3.75
Westwood College-Dallas 2004 — 2005
Certification, Medical Assistant, 4.0
Sunnyvale High School, Sunnyvale CA 1972 — 1975
Diploma, General
XO Communications April 2015 - Present
W Squared October 2014 - April 2015
Cricket Communications December 2011 - October 2014
Tennesee Title Services April 2010 - November 2011
Southeast Title of TN, Inc. February 2009 - February 2010
W.G. Weaver Title & Escrow June 2007 - January 2009
First National Financial Title Services January 2007 - June 2007
Lehman Land Title January 2006 - January 2007
Contract Management Services May 2003 - January 2006
Paul Riviere/ERA Pacesetter Partners January 1998 - January 2003
Skills
Customer Service, Oracle HR, Taleo, Interpersonal..., Onboarding, Process Improvement
Education
Belmont University 1989 — 1993
BS, Psychology, English
Penske Truck Leasing May 2014 - Present
Comcast September 2011 - May 2014
Comcast Cable July 2010 - October 2011
Comcast Cable December 2006 - July 2010
Comcast Cable August 2004 - December 2006
XO Communications January 2004 - August 2004
XO Communications October 2003 - December 2003
XO Communications May 2003 - October 2003
XO Communications January 2002 - May 2003
XO Communications April 2001 - January 2003
Skills
Workforce Management, Analysis, Forecasting, Call Centers, Management, Time Management, Telecommunications, Customer Service, Technical Support, Call Center, Access, Coaching, Process Scheduler, Interviews, Budgets, Networking, Vendor Management, Training, Troubleshooting
Education
Art Institute of Philadelphia 1997 — 1999
Associates, Computer Animation
Spectrum Business Enterprise Solutions May 2012 - Present
Spectrum Business Enterprise Solutions 2010 - May 2012
AT&T 2008 - 2009
Business Communications Enterprise, LLC 2007 - 2008
Cisco Systems 2002 - 2007
XO Communications 2000 - 2001
Skills
Direct Sales, Unified Communications, WAN, Wireless Networking, Hosted Services, Program Management, Managed Services, Network Security, Telecommunications, Virtualization, Routing, Content Filtering, Content Delivery, IP PBX, Storage Area Networks, SIP Trunking, PRI, Channel Management, Switching, Network Performance..., VoIP, Cloud Computing, Wireless
Education
Baker College Center for Graduate Studies 2001 — 2002
MBA, Marketing
George Mason University 1987 — 1990
BA, Psychology