XO Communications
Industry: Company
DescriptionXO Communications network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper (EoC). In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies. Parent organization: Verizon Communications Headquarters: Herndon, Virginia, United States CEO: Christopher K. (Chris) Ancell (2 Dec 2013–) Founder: Craig McCaw Founded: 4 July 1996 Subsidiaries: XO Communications Services Inc, Concentric Cloud Solutions, LLC, XO Interactive Inc
XO Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at XO Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
XO Communications Salaries. You can even request information on how much does XO Communications pay if you want to. Learn about salaries, pros and cons of working for XO Communications directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,548 XO Communications employees in database. Find out everything there's to know about XO Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
XO Communications Employees
tw telecom, inc. September 2011 - Present
XO Communications November 2001 - September 2011
Skills
Co-location, Managed Services, Long Distance, Data Center, Telephony, SIP Trunking, PRI, VoIP, Selling, Ethernet, SaaS, IP, Telecommunications, Solution Selling, Unified Communications, MPLS, Direct Sales, Metro Ethernet, SIP, Private Line, Wireless, Channel Partners, T1, Hosted Services
Education
Old Dominion University
BS, Marketing
NW Natural October 2014 - Present
Lewis & Clark College May 2006 - July 2014
PacifiCorp October 2003 - May 2006
AT&T Wireless 2001 - October 2003
XO Communications 1999 - 2001
AT&T Wireless 1993 - 1999
Collectors Universe / PCGS 1986 - 1992
Skills
PowerPoint, Word, Excel, Outlook, Oracle Financials, Administration, Scheduling, Budgeting, Event Planning, Microsoft Office, Customer Service, Telephone Skills, Event Management, Supervisory Skills, Research, Administrative Support, Non-profits, Social Media, Coordination, Problem Solving, Customer Relations, Photoshop, Fundraising, Office Management, Typing, Planning, Volunteer Management, Microsoft Word, Administrative..., Project Planning, Microsoft Excel, Process Scheduler, Public Speaking, Budgets, Project Management, Public Relations, Marketing Communications, Management, Higher Education, Time Management, Human Resources, Program Management, Training, Government, Community Outreach, Data Entry, Sales, Social Networking, Editing, Nonprofits
Education
Orange Coast College 1985 — 1985
Dance
Madison High School 1979 — 1982
Portland State University 1981 — 1981
Dance; Tap & Ballet
AT&T Mobility April 2013 - Present
AT&T 2007 - April 2013
AT&T 2006 - 2007
Southwestern Bell Telecom 2003 - 2005
Southwestern Bell Telecom September 2001 - 2003
XO Communications November 2000 - September 2001
Lucent Technologies Bell Labs June 1998 - November 2000
Paychex October 1996 - June 1998
UPS October 1990 - June 1996
Skills
Solution Selling, Account Management, Driving Results, Consultative Selling, Key Account..., Cross-functional Team..., New Business Development, Relationship Management, Team Building, Strategic Consulting, ROI Justification, Vendor Relationship..., Contract Negotiation, Telecommunications, LTE, Managed Services, IP, WiFi, Metro Ethernet, Mobile, Wireless Communications..., MPLS VPN, Leadership, Business Process..., Sales Process, Sales Presentations, Technical Sales..., Direct Sales, Success Driven, Customer-focused Service, Sales, VoIP, Ethernet, MPLS, Strategic Partnerships, Sales Management, Wireless
Education
Evanston Hospital School of Nursing
Diploma in Nursing
Oakton Community College
Liberal Arts and Sciences/Liberal Studies
Southern Illinois University, Carbondale
Liberal Arts and Sciences/Liberal Studies
Stantec May 2014 - Present
Alta Lifts Co. November 2008 - Present
JBR Environmental Consultants, Inc. (aquired by Stantec) April 2013 - May 2014
JBR Environmental Consultants, Inc. September 2012 - April 2013
XO Communications April 2012 - August 2012
Fat Pipe Networks April 2012 - June 2012
XO Communications April 2011 - April 2012
Tag & Company March 2010 - January 2011
Deschamps Printing July 2008 - August 2008
Skills
Photoshop, Telecommunications, Salesforce.com, Graphic Design, Logo Design, Marketing, InDesign, Marketing Strategy, Illustrator, Advertising, Newsletters, Photography, Event Planning, Corporate Branding, Trade Shows, Services Marketing, Brand Management, Environmental Consulting, Microsoft Office..., Business Development, Deltek, Adobe Illustrator, Adobe InDesign, Microsoft Office 2007, Telecommunications..., Sales Operations, SugarCRM, Typography, MailChimp, Sales, SEO, Adobe Creative Suite, Management, Marketing Communications, Microsoft Office
Education
North Shore Community College 2006 — 2008
Associates, Graphic Design
University of Maine 2002 — 2005
Ski Industries
Windstream February 2015 - Present
Level 3 Communications May 2012 - January 2015
XO Communications July 2006 - April 2012
Skills
Managed Services, Co-location, MPLS, Private Line, Solution Selling
Education
Northwestern University 1988 — 1992
B.S., Communications
AmTel October 2005 - Present
XO Communications 1999 - 2005
Skills
Telecommunications, Project Management, Customer Service, Strategic Planning, Team Leadership, Structured Cabling
Education
North Idaho College
XO Communications July 2000 - Present
Staffing Solutions 1997 - 2000
THG Management Services 1995 - 1997
First Trust Management Services 1994 - 1995
University of the South 1991 - 1994
Skills
TBS, Management, Microsoft Excel, DS3, T1, Ethernet, Provisioning, Circuit Design, Switch Migration
Education
Oklahoma Christian University 1985 — 1988
BA, Music
XO Communications September 2013 - Present
XO Communications November 2006 - September 2013
Adecco Group March 2006 - September 2006
eKohs June 2005 - October 2005
The Elder Group November 2002 - June 2005
Nortel Networks October 2000 - November 2002
Experian March 1998 - October 2000
AT&T Mobility June 1995 - March 1998
MCI Telecommunications September 1988 - June 1995
United States Marine Corps June 1984 - September 1988
Skills
Service Delivery, Project Management, Carrier Ethernet, Customer Satisfaction, Telecommunications, Operations Management, Proposal Support, Process Improvement, Performance Metrics, Consensus Building, Collaborative Problem..., Onboarding, Provisioning, Networking, VoIP, Vendor Management, Managed Services, WAN, MPLS, Data Center, Ethernet, Wireless, Unified Communications, IP, Telephony
Education
Northern Arizona University
BSBA - CIS Emphasis
Level 3 Communications April 2015 - Present
tw telecom March 2013 - Present
XO Communications December 2010 - March 2013
Qwest Communications September 2008 - December 2010
AT&T February 2004 - September 2008
Larry Miller Pontiac Buick and Cadillac 2003 - 2004
Skills
Problem Solving, Cross-functional Team..., Solution Selling, Consulting, Video Conferencing, Unified Communications, MPLS, Managed Services, Co-location, Cloud Computing, Sales Management, Sales Process, Wireless, Selling, Telecommunications, Data Center, Account Management, Salesforce.com, Lead Generation, Strategic Partnerships, Business Development, Cold Calling, Direct Sales, Sales Operations, New Business Development, Sales, Vendor Management, Management, SaaS, Networking, Enterprise Software, Leadership, Professional Services, VoIP, SIP Trunking, Telephony, Customer Retention, Hosted Services, Ethernet, Training, IP, T1, Call Centers, Long Distance, WAN, SIP, Metro Ethernet, PRI, Internet Services, Broadband
Education
Northwest Nazarene University 2008 — 2011
Bachelor of Business Administration, Business
UT Southwestern Medical Center October 2014 - Present
XO Communications November 2000 - January 2014
Skills
Analysis, Analytics, Business Analysis, Competitive Analysis, Data Analysis, Financial Analysis, Financial Modeling, IP, Project Management, SDLC, SQL, Telecommunications, Unix, Visio, VoIP, Wireless, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, PowerPoint, Process Improvement, Public Speaking, Research, Strategic Planning, Team Building
Education
Nova Southeastern University 2007 — 2015
Doctor of Education (Ed.D.), Organizational Leadership
Webster University 1999 — 2003
Master of Business Administration (MBA), Accounting and Business/Management
University of Arkansas @ Pine Bluff 1992 — 1997
Bachelor of Science (B.S.), Accounting
XO Communications January 2015 - Present
EverFi January 2013 - September 2014
NeuStar, Inc. February 2012 - December 2012
TARGUSinfo 2004 - February 2012
America Online 1999 - 2004
Skills
Procurement, Attention To Detail, Team Building, Sales & Use Tax, Purchase Orders, Purchasing, Accounts Payable, Process Improvement, Management, Customer Service, Microsoft Excel, Accounting, Project Management, Microsoft Word, Microsoft Office, Analysis, Account Reconciliation, Salesforce.com, Leadership, Invoicing, Business Analysis, Business Development, Finance, New Business Development, Go-to-market Strategy
Education
Northern Virginia Community College 1992 — 1993
Computer Processing
Comcast January 2013 - Present
XO 2001 - January 2013
XO Communications May 2007 - December 2012
Allegiance Telecom (now XO) 2001 - 2003
@Link Networks, Inc. 2000 - 2001
ICG 1999 - 2001
LCI International (now owned by Qwest) 1995 - 1998
Skills
Colocation, Contract Negotiations, MPLS, TDM, Managed Services, Ethernet, IP, VoIP, Co-location, Contract Negotiation, Metro Ethernet, Leadership, Private Line, Sales Process, Wireless, Telecommunications, SIP Trunking, Cloud Computing, Strategy, Telephony, Dark Fiber, Sales Management, T1, Data Center, Unified Communications
Education
Ohio Wesleyan University 1991 — 1995
Bachelor of Science (BS)
AT&T January 2014 - Present
AT&T January 2013 - January 2014
AT&T February 2006 - January 2013
XO Communications February 2005 - September 2006
Allegiance Telecom September 2001 - September 2006
Skills
Solution Selling, Managed Services
Education
Ohio University 1997 — 2001
Bachelor of Science (BS), Communications Systems Management
Hudson High School
AT&T April 2013 - Present
CenturyLink 2011 - March 2013
Imperva 2009 - 2011
XO Communications 2008 - 2009
AT&T 2007 - 2008
AT&T 2006 - 2007
AT&T 2003 - 2006
Bustamante, O'Hara & Gagliasso 1996 - 2003
Skills
Business Alliances, Telecommunications, Co-location, Ethernet, Data Security, T1, Solution Selling, SaaS, Cloud Computing, Managed Services, Direct Sales, Channel, Selling, Sales Process, Networking, Sales Operations, Management, Leadership, Sales, MPLS, VoIP, Unified Communications, Salesforce.com, Channel Partners, Security, Enterprise Software, Professional Services, Data Center
Education
Notre Dame de Namur University 2010 — 2012
Bachelor of Science, Business Administration and Management, General, 3.98
The Purple Butterfly Skin Boutique LLC January 2014 - Present
XO Communications September 1999 - January 2014
Skills
Telecommunications, Program Management, Project Management, Integration, Visio, PMO, Process Improvement, Cross-functional Team..., Project Planning, Business Analysis, Software Documentation, Leadership, Vendor Management, Management, Training, Customer Service, Team Leadership, Quality Assurance, Team Building, MS Project, Requirements Analysis, Resource Management, Forecasting, CRM, Budgets, Microsoft Project, Troubleshooting
Education
Ogle School Hair Skin Nails-Dallas 2012 — 2013
License, Esthetician, 4.0
Rover Dramawerks October 2000 - Present
Close Up TV News May 2008 - November 2013
Southwest Airlines March 2007 - December 2007
McAfee, Inc. October 2006 - February 2007
XO Communications September 2006 - October 2006
Nokia May 2005 - July 2006
Microsoft July 2003 - May 2004
Attenza November 2000 - December 2002
MobileStar Network Corporation June 2000 - November 2000
Niche Associates May 1999 - April 2000
Skills
Technical Writing, Playwriting, Directing, Scriptwriter, Copy Editing, Teaching, Technical Training, Theatrical Production, Screenwriting, Singing, Performing Arts, Shakespeare, Screenwriter, Musical Theatre, Editing, Acting, Theatre, Training, Stage, Stage Combat, Voice Over, Plays, Entertainment, Stage Direction, Dialects, Dramaturgy, Physical Theatre, Drama, Creative Writing
Education
Texas Woman's University 2009 — 2011
Master of Arts (summa cum laude), Drama
Ikon Technology Services 1998 — 1999
MCSE, Computer Training
Oklahoma Christian University 1985 — 1987
Bachelor of Science, Education; Speech Communications/Theatre
AVEDA January 2012 - Present
Paul Mitchell Ohio 2009 - January 2012
Allshred Services 2007 - November 2009
Sprint Nextel 2006 - 2007
Aveda 2003 - 2006
XO Communications 1998 - 2001
Skills
Sales, Sales Operations, Marketing, Sales Management, Account Management, Customer Service, Selling, Leadership, Marketing Strategy, New Business Development, Salons, Visual Merchandising, Social Media Marketing, Training, Sales Presentations, Coaching, Brand Management, B2B, Customer Retention, Brand Development, Social Networking, Small Business, Time Management, Relationship Marketing, Forecasting, Social Media, Employee Training, Teaching, Relationship Management, Benchmarking, Persuasive Presentations, Education, Sales Prospecting, Qualifying Prospects, CRM databases, Environmental Awareness, Wellness, Corporate Training, Ayurveda, Team Motivation, Fundraising
Education
Ohio University 1991 — 1996
Bachelor of Fine Arts (B.F.A.), Art Education
Bulk TV & Internet July 2012 - Present
Carolina Telecom June 2009 - July 2012
Sprint August 2008 - June 2009
The NPD Group, Inc February 2006 - March 2008
XO Communications July 2003 - January 2006
UUNET Technologies /MCI Worldcom September 1998 - July 2003
PSINet February 1996 - September 1998
GSI/INFONET October 1995 - February 1996
Global Mail, Ltd March 1994 - August 1995
Skills
Hardware, Technical Support, Quality Assurance, Engineering, Troubleshooting, Networking, Project Management, Management, Customer Satisfaction, Customer Service, Software Installation, Telecommunications, Testing, Cisco Technologies, Change Management, Budgets, Switches, Software Development, Routers, Retail, Microsoft Exchange
Education
Northern Virginia Community College
Kingdom Seekers International Ministries January 2000 - Present
Chicago Public Schools September 2012 - December 2013
Brotherly Love M.B. Church September 2003 - October 2013
Youth Advocate Programs, Inc. January 2010 - June 2012
HSBC January 2001 - January 2005
XO Communications January 2000 - December 2001
Teligent Communications January 2000 - December 2000
Ameritech January 1990 - December 1999
Skills
Project Management, Strategic Planning, Customer Service, Sales, Employee Training, Technology, Microsoft Excel, Microsoft Word, PowerPoint, Mac OS, Typing, Theology, Preaching, Management, Coaching, Human Resources, Program Management, Policy, Conflict Resolution, Team Leadership, Nonprofits, Public Speaking
Education
Light University 2011 — 2013
Biblical Counseling, A
Carolina University of Theology 1999 — 2000
Associate's degree, Biblical Studies, A
Northeastern Illinois University 1985 — 1986
General Studies
Curie Metropolitan High School 1981 — 1985
Diploma, General Studies with a concentration in music theory and composition.
Comcast September 2013 - Present
XO Communications August 2012 - September 2013
Cbeyond March 2012 - August 2012
Cbeyond January 2011 - March 2012
Cbeyond June 2010 - December 2010
Cbeyond October 2009 - May 2010
Cbeyond January 2009 - September 2009
New York Life Insurance Company January 2008 - January 2009
Skills
VoIP, Cloud Computing, Solution Selling, Ethernet, Fiber Optics, Strategic Partnerships, Co-location, Leadership, Managed Services, SIP, Management, Virtualization, Disaster Recovery, Cloud Security, MPLS Networking, Hosted Voice, IaaS, WAN Optimization, Private Cloud, Bandwidth, Technical Consultation, Cloud Contact Center, Online Video Management..., Content Distribution..., BC/DR
Education
Northwestern College 2003 — 2007
B.A., Intercultural Studies
Mitchell High School 1999 — 2003
XO Communications April 2011 - Present
XO Communications March 1983 - April 2011
Chadwick Telecommunications March 1983 - September 1997
Chadwick Communications 1983 - 1997
Skills
TM1, Microsoft Office, SQL, Business Intelligence, Business Analysis, PL/SQL, Excel, Financial Analysis, Access, Tableau, Cognos, Microsoft Excel, Telecommunications, Management, Visio, Analysis, Call Centers, Process Improvement, Program Management, Data Center, Wireless, Vendor Management, MPLS
Education
Northampton Community College 1994 — 1996
WOW! Business July 2015 - Present
XO Communications March 2014 - July 2015
EarthLink Business July 2013 - February 2014
AT&T June 2007 - June 2013
AT&T September 2002 - July 2007
Link Communications Group March 1997 - August 2002
Skills
Contract Negotiation, Project Management, Managed Services, Relationship Management, Data Center, MPLS, Cloud Computing, CRM, Solution Selling, WAN, Unified Communications, Channel, Telecommunications, VoIP, Ethernet, Sales, Wireless, Enterprise Software, IP, Co-location, Sales Operations, Call Centers, Telephony, Cisco Technologies, Direct Sales, SaaS, SIP, Security, Strategy, Channel Partners, Management, SIP Trunking, Networking, Hosted Services, Professional Services
Education
Almeda University 2008 — 2012
Bachelor of Science (B.S.), Telecommunications
Oakland Community College 1982 — 2006
Business & Marketing
GLOBALINX August 2014 - March 2015
Time Warner Cable Business Class November 2012 - August 2014
Global Crossing is now Level 3 October 2008 - October 2012
Verizon Business June 2007 - October 2008
XO Communications October 2004 - May 2007
Data Processing Sciences May 2003 - October 2004
The Sutherland Group January 2001 - June 2003
Skills
Unified Communications, MPLS, Telecommunications, Co-location, Managed Services, VoIP, Management, Optical Fiber, Video Conferencing, Telephony, Security, IP, Cisco Technologies, Solution Selling, SDH, SIP, Professional Services, Switches, Networking, VPN, TDM, Wireless, Enterprise Software, Metro Ethernet, Account Management, Firewalls, WAN, Ethernet, Cold Calling, T1
Education
State University of New York Empire State College 2012 — 2016
BS, Telecommunications, MIS
State University of New York College at Oswego 1997 — 2000
Human Resource Management
Onondaga Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.8
usis 2005 - 2007
USIS/HireRight 2005 - 2007
sbc 2002 - 2004
xo 2001 - 2004
nextlink 2000 - 2004
XO Communications 2000 - 2003
staff force 1998 - 2000
Education
Northwestern State University 1992 — 1996
BS, psychology
Windstream Communications August 2014 - Present
Zayo Group June 2013 - August 2014
LGL Limited May 2003 - June 2013
XO Communications August 1999 - May 2003
Skills
Telecommunications, Sales Management, Contract Negotiation, Budgets, Negotiation, Customer Service, Direct Sales, Account Management, Managed Services, Management, Product Management, Solution Selling, Sales Operations, Strategic Partnerships, VoIP, Salesforce.com, Unified Communications, Cloud Computing, Customer Retention
Education
Northeastern State University
Bachelor of Science (BS), Business Administration, Management and Operations
Presbyterian/St. Luke's Medical Center and Rocky Mountain Hospital for Children March 2011 - Present
Presbyterian/St. Luke's Medical Center October 2006 - 2011
XO Communications 2000 - 2003
Skills
BLS, Healthcare, Critical Care, Nursing, ACLS, Healthcare Management, Acute Care, HIPAA, Healthcare Information..., Hospitals, EMR, Telemetry, Customer Service
Education
Regis University 2009 — 2010
Bachelor of Science, Nursing
Northern Michigan University 1995 — 1997
Pre-Medicine/Pre-Medical Studies
Raytheon Company June 2003 - Present
SALLIE MAE, NATIONAL STUDENT CLEARINGHOUSE August 2002 - June 2003
XO Communications 2000 - 2002
THE LEWIN GROUP June 1998 - January 2000
TELEGLOBE INTERNATIONAL September 1996 - June 1998
TRW July 1990 - September 1996
Skills
Telecommunications, Business Development, Team Building, Business Strategy, Strategic Planning, Wireless, Negotiation, Project Planning, Budgets, Sales, Program Management, Leadership, Microsoft Office, Security Clearance, Competitive Analysis, Integration, Human Resources, Marketing, Process Improvement, Strategy
Education
Northern Virginia Community College 1989 — 2006
Associate's degree
University of Phoenix
Associate of Arts
Nordstrom July 2013 - Present
Red Hat July 2008 - July 2013
JMR Technologies May 2003 - June 2008
West Valley Staffing Group January 2008 - May 2008
Zale Corp 2008 - 2008
RH Donnely Inc 2007 - 2008
Boeing May 2005 - November 2007
XO Communications June 2004 - March 2005
CooperVision May 2003 - November 2003
Skills
Oracle E-Business Suite, Oracle HR, Oracle Applications, Oracle, Oracle Discoverer, SQL, PL/SQL, Business Analysis, OBIEE, Requirements Analysis, SDLC, ERP, PMP, Oracle Advanced Benefits, Oracle Compensation..., Oracle Learning..., Saba Learning Management, Performance Management, Succession Planning, ADP Payroll, Oracle Implementations, Oracle PL/SQL..., AIM, Solution Architecture, SOA, Business Intelligence, Requirements Gathering
Education
JNTU
Old Dominion University
AT&T September 2011 - Present
Shared Technologies Inc., an Arrow Company November 2010 - August 2011
Standard Tel Networks February 2010 - November 2010
XO Communications May 2009 - February 2010
Time Warner Cable Business Class September 2008 - May 2009
AT&T June 2000 - July 2008
GTE/Verizon June 1997 - June 2000
TCG 1996 - 1997
TCG 1996 - 1997
Executone 1992 - 1995
Skills
Managed Services, MPLS, WAN, Telecommunications, VoIP, IP, Unified Communications, Ethernet, Telephony, VPN, Co-location, LAN-WAN, Solution Selling, SIP, Cloud Computing, SaaS, Direct Sales, Wireless, Account Management, Enterprise Software, Strategic Partnerships, Salesforce.com, Data Center, Sales
Education
Northern Michigan University 1975 — 1979
BS, Mass Communications
The Gypsy Cafe March 2009 - May 2013
Starbucks Coffee Company September 2006 - March 2009
XO Communications 1999 - 2006
Education
University of Washington 1998 — 1999
Olympic College 1996 — 1998
AAS
Level 3 Communications October 2011 - Present
Global Crossing February 2011 - October 2011
XO Communications February 2009 - January 2011
Orange Business Services December 2000 - February 2009
Davis Wright Tremaine LLP May 1996 - December 2000
Advance Communications Services January 1991 - May 1996
Firefox Communications March 1993 - August 1993
United States Navy January 1987 - March 1993
Skills
President - North Mason..., Treasurer - PTSA..., Cisco Certified, VoIP, Unified Communications, Managed Services, MPLS, Telecommunications, WAN, Cloud Computing, IP, Data Center, Cisco Technologies, Solution Selling, Network Design, Ethernet, Professional Services, Networking, Servers, Security, Music, Enterprise Software, Routers, VPN, Club, LAN-WAN, TCP/IP, Microsoft Exchange, DHCP, Cisco Routers, Network Architecture, Co-location
Education
Oregon State University 1981 — 1985
BS, Computer Science
HCA September 2014 - March 2015
CVS Caremark Corporation January 2008 - March 2014
CVS/Caremark November 2005 - January 2008
ClientLogic March 2003 - June 2005
XO Communications February 2000 - June 2002
Ameritech February 1999 - February 2000
GE Advanced Services Inc September 1996 - November 1998
GE Advanced Services Inc 1992 - 1996
MCI Corporation 1988 - 1991
MCI Corporation 1981 - 1987
Skills
Management, Call Center, Customer Service, Process Improvement, Customer Satisfaction, Call Centers, Six Sigma, Analysis, Auditing, Sales Management, Outsourcing, Product Management, Quality Management, Workforce Management, Security, Operational Excellence, Team Building, Training, Customer Experience, Healthcare, Operations Management, Performance Management, Program Management, Collaboration Solutions, Healthcare Management
Education
Oakland University 1976 — 1981
Bachelor of Arts (B.A.)
Northeast Georgia Physicians Group June 2015 - Present
Starbucks February 2015 - June 2015
XO Communications May 2014 - December 2014
Old Dominion University November 2013 - April 2014
Nordstrom June 2011 - August 2011
Skills
Microsoft Word, Microsoft Excel, Windows, Outlook, SharePoint, Leadership, PowerPoint, Sales, Customer Service, Time Management, Teamwork, Public Speaking, Telecommunications
Education
Old Dominion University 2010 — 2014
Bachelor's Degree, English, Secondary Education
Level 3 Communications April 2014 - Present
Level 3 Communications April 2011 - April 2014
XO Communications September 2003 - March 2011
WilTel Communications January 1999 - June 2003
Education
University of Louisiana at Lafayette 1996 — 1999
BS, Computer Science
Northwestern State University 1993 — 1995
BS, Management Information Systems
Time Warner Cable Business Class January 2014 - Present
Time Warner Cable Business Class March 2012 - Present
Time Warner Cable June 2010 - March 2012
XO Communications 2004 - June 2010
XO Communications July 2001 - January 2004
Verizon Wireless January 1998 - July 2001
Verizon Wireless July 1996 - January 1998
Skills
Telecommunications, Sales, Sales Operations, New Business Development, Maintaining Strong..., Outstanding..., Committed to Customer..., Contract Negotiation, Multi Tasking, Public Relations, Community Outreach, Social Media Marketing, Customer Retention, Solution Selling, Wireless, Sales Process, Direct Sales, Call Centers, Salesforce.com, Customer Satisfaction, B2B, CRM, Enterprise Software
Education
Ohio University 1990 — 1995
BS, Communications
SAIC January 2014 - Present
N&N Technologic, LLC July 2013 - Present
Tnet, LLC August 2011 - Present
Serco April 2013 - January 2014
AT&T April 2006 - April 2013
Sprint June 2004 - April 2006
Qwest March 2003 - May 2004
SevenSpace April 2002 - March 2003
XO Communications July 2001 - April 2002
Teligent May 2000 - July 2001
Skills
Security, Telecommunications, IP, Networking, New Business Development, bitcoin, Cisco Firewall Security, VPN, Palo Alto
Education
Northern Virginia Community College 1996 — 1999
Information Technology
Torres AES June 2008 - September 2013
International Union of Bricklayers and Allied Craftworkers July 2006 - June 2008
International Union of Bricklayers and Allied Craftworkers June 2003 - July 2006
Manugistics, Inc May 2002 - April 2003
VeriSign Japan August 2001 - April 2002
XO Communications April 2000 - July 2001
Skills
Conflict Resolution, Employee Relations, ADP Payroll, Employee Benefits, Human Resources, General Ledger, Budgets, Cost Accounting, Employment Law, Recruiting, Account Reconciliation, Payroll, Accounts Payable, Accounting, Onboarding, Applicant Tracking..., Analysis, Microsoft Office, Microsoft Word, Management, Government, System Administration, Personnel Management, Benefits Administration, Auditing, PeopleSoft, Finance
Education
Southeastern University 2004 — 2007
MBA, Business Management
Norfolk State University 1990 — 1995
BA, Political Science/Pre- Law
Eleanor Roosevelt
EnerG2 July 2003 - Present
Loudcloud October 2001 - March 2003
Loudcloud January 2000 - November 2000
XO Communications August 1998 - December 1999
Deloitte August 1993 - August 1996
Skills
Cleantech, Renewable Energy, Start-ups, Cross-functional Team..., Business Development, Project Management, Product Development, Business Strategy, Manufacturing, Corporate Development, Product Management, Strategic Planning, Materials Science, Financial Modeling, Financial Analysis, Batteries
Education
Stanford Graduate School of Business 1996 — 1998
Master of Business Administration (MBA)
Northwestern University 1989 — 1993
Bachelor of Arts (B.A.), Statistical Math, Political Science
Ellucian April 2013 - Present
Independent eLearning Consultant December 2012 - Present
XO Communications May 2003 - December 2012
Childers Consulting Group 1998 - 2002
Skills
Training, Telecommunications, Training Delivery, Learning Management..., Needs Analysis, Learning Management, Instructional Design, Captivate, Instructor-led Training, Articulate Studio, Time Management, Singl.eView, Siebel, E-Learning, Vendor Management, Leadership, Talent Management, Project Planning, Call Center, Organizational Learning, Performance Management, SaaS, Blended Learning, Enterprise Software, Human Resources, Leadership Development, Management, Sales, Camtasia
Education
Oklahoma State University 1985 — 1989
BS, Business Administration
SoftLayer, an IBM Company January 2015 - Present
CSC November 2013 - January 2015
Internap February 2008 - November 2013
SAVVIS September 2002 - February 2008
Koch Industries December 2000 - March 2002
XO Communications April 1999 - May 2000
Winstar Communications December 1997 - April 1999
Sprint January 1992 - December 1997
at&t November 1981 - January 1992
Skills
Data Center, Cloud Computing, Co-location, Professional Services, Selling, Managed Services, Content Delivery..., Managed Hosting, Unified Communications, Product Management, SaaS, Sales, Solution Selling, MPLS, CRM, Strategy, Networking, Telecommunications, Salesforce.com, Storage, Sales Operations, Channel Partners, IP, Contract Negotiation, Management, IaaS, Sales Management, Strategic Partnerships, Disaster Recovery, Sales Process, IT Services Sales, IaaS Cloud Compute..., Managed Hosting..., Colocation
Education
Northwestern University - Kellogg School of Management 1986 — 1988
MBA, Marketing & Finance
Northwestern University 1977 — 1981
BA, Economics
Glumac January 2011 - Present
Trend Micro December 2003 - January 2011
XO Communications December 2001 - July 2003
support.com June 2000 - July 2001
PSP Direct August 1999 - April 2000
Printronix January 1997 - August 1999
Printronix September 1995 - January 1997
Printronix March 1994 - September 1995
Printronix January 1993 - March 1994
Skills
VMware, TCP/IP, Security, Microsoft Office, Windows Server, Troubleshooting, Network Security, DHCP, Virtualization, VPN, Servers, Data Center, Cloud Computing, Software Installation, Network Administration, System Administration, Disaster Recovery, DNS, Active Directory, Antivirus, Windows, IIS, Storage, LAN/WAN, Novell, Linux, Solaris, Apache, SQL Server, RedHat, Customer Relations, Team Leadership, Problem Solving, Anti-spam, Change Management, Cisco, Windows Server 2003, Computer Hardware, Firewalls, VoIP, Switches, WAN, SMTP, Operating Systems, SAN, Windows Server 2008, Hardware, Barracuda Backup, Cisco Technologies, Technical Support
Education
University of Phoenix
Computer Information Science
Orange Coast College
Computer Science
New Horizons Computer Learning Center
ImaCor, Inc October 2013 - Present
Given Imaging January 2009 - October 2013
Shire Pharmaceuticals April 2005 - January 2009
XO Communications 2003 - 2006
Skills
Medical Devices, Gastroenterology, Consultative Selling, Surgery, Hospitals, Pharmaceutical Sales, Product Launch, Sales Process, Surgical Instruments, Healthcare, Sales Effectiveness, Capital Equipment, Market Development, Cardiology, Selling, Sales Operations, Urology, Sales, Direct Sales, Oncology, Operating Room, Sales Force Development, Account Management, Product Management, Sales Management, Managed Care, Surgeons, Cold Calling, Selling Skills, Disposables, Hardware Diagnostics, Sales Presentations, Pharmaceutical Industry, Biotechnology, New Business Development
Education
Northern Arizona University 2001 — 2003
Bachelor's, Computer Information Systems
NorthGate March 2007 - Present
English Gardens May 2005 - March 2007
XO Communications June 1999 - May 2005
Education
Walsh College 1998 — 2000
MSM, Human Resources Management
Oakland University 1983 — 1990
BA, English
Windstream Communications December 2012 - Present
XO Communications May 2011 - July 2012
Windstream Communications March 2009 - May 2011
AT&T September 2006 - February 2009
Verizon March 2006 - September 2006
SBC/AT&T August 2000 - March 2006
AT&T May 1995 - August 2000
Skills
Managed Services, Solutions Marketing
Education
Ohio University
BSC, Communications - Radio/Television
work2future April 2014 - Present
work2future Foundation April 2014 - Present
Work2Future March 2013 - May 2014
San Mateo County March 2012 - March 2013
NOVA Workforce Board April 2011 - November 2011
Professional Publications Inc., February 2004 - August 2010
IBM 2002 - 2004
XO Communications 2000 - 2002
McGraw Hill Training 1984 - 1990
Skills
Mentoring, Product Management, Marketing Management, Coaching, Strategic Planning, Team Leadership, Product Requirements, Marketing Strategy, Product Life Cycle..., Product Planning, Product Marketing, Product Development, Market Research, Team Management, Performance Management, Negotiation, Problem Solving, Public Speaking, Business Strategy, Product Strategy, Market Analysis, Program Management, Staff Development, P&L Management, Competitive Analysis, Market Requirements, Marketing Communications, Business Planning, Hiring, Planning, Teaching, Supervisory Skills, Product Launch, Marketing Research, Software Product..., Prioritization, Event Management, Project Planning, Project Management, Product Lifecycle..., Organization &..., Leadership, Business Development, Marketing, Team Building, Event Planning, Strategy, Budgets, SaaS, Sales
Education
University of Toledo
MA, Ed. Tech, 3.9
Ohio University
Political Science and Government, 3.2
University of Toledo
BA, Pre-Law, 3.0
Wharton Business School 2013 — 2013
Certificate - Gamification
DSS Corporation 2001 - Present
XO Communications 2001 - 2001
Dictaphone 1999 - 2000
Executone Business Systems 1996 - 1999
Leader Business Systems 1982 - 1996
Skills
Direct Sales, Call Center, Telecommunications, Solution Selling, Consultative Selling, Sales Management, Marketing Strategy, Lead Generation, Business Development, Management, Call Centers, Team Building, Salesforce.com, Leadership, Sales Operations, Selling, Security, Training, Cloud Computing, Team Leadership, Integration, Data Center, Vendor Management, Strategy, Marketing, SaaS, Sales Process, Product Management, Enterprise Software, Sales, CRM, Start-ups, Account Management, Program Management, New Business Development, Strategic Partnerships, Channel Partners, Managed Services, Contract Negotiation, Key Account Management, Professional Services, Consulting, Strategic Planning, Wireless, Unified Communications, Outsourcing, Go-to-market Strategy, VoIP, Competitive Analysis, Product Marketing
Education
Oakland University 1976 — 1982
Bachelor of Science, Business Management, Dean's list for academic excellence for 3 years
West Bloomfield High School 1971 — 1975
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CLO Solutions January 2010 - Present
Clearwire Corporation June 2004 - January 2009
XO Communications June 1996 - May 2004
Lane Powell PC September 1989 - June 1996
Skills
Mergers, Telecommunications, Start-ups, Mobile Broadband, Business Development, Mergers & Acquisitions, Corporate Law, Leadership, Strategic Partnerships, Commercial Litigation, Management, Contract Negotiation, Corporate Governance, Strategy, Strategic Planning, Negotiation, Joint Ventures, Venture Capital, Real Estate, Due Diligence, Licensing, Finance, Intellectual Property, Private Equity, Corporate Development
Education
Seattle University School of Law 1985 — 1988
J.D., cum laude
Northwestern University
BA, Economics
Prometheus October 2011 - Present
Teleflex Medical May 2010 - November 2011
ADP January 2009 - May 2010
ADP April 2006 - December 2008
Padgett-Young & Associates April 2005 - April 2006
PolyOne October 2002 - March 2005
XO Communications June 2000 - October 2002
Skills
Sales Process, Selling, Employee Benefits, Recruiting, Business Development, Sales, Sales Presentations, Strategy, Leadership, Management, Training, Sales Operations, Human Resources, Coaching, Negotiation
Education
Ohio University 1995 — 1999
Organizational Communications, Journalism
Rocky River 1992 — 1995
High School Diploma
Indian Hill
Comcast Cable April 2013 - Present
XO Communications March 2010 - April 2013
Graham Webb Academy 2007 - 2010
Georgetown University Hospital 2005 - 2007
Capitol Pulmonary Internists 2002 - 2005
Skills
Bilingual-Spanish, Fast Learner, Customer Service, Outlook, Administrative..., Telecommunications, Invoicing, Travel Arrangements, Microsoft Office, Spreadsheets, Microsoft Excel, Access, Office Management, Data Entry, Customer Satisfaction, Sales, Call Centers, Management, Team Leadership, VoIP, Ethernet, MPLS, Leadership, PowerPoint, Salesforce.com, Networking, Managed Services, Internet Services, Customer Retention, Event Planning
Education
Northern Virginia Community College
Nursing/ Information Technology
XO Communications May 2015 - Present
Colonial Auto Center May 2014 - May 2015
Albemarle County Parks and Recreation May 2006 - September 2013
Brown's Dodge Chrysler Jeep May 2008 - August 2013
Skills
Customer Service, Microsoft Office, Leadership, Research, Microsoft Excel, Sales, Teamwork, Organizational..., Microsoft Word, Analysis, Strategic Planning, Training, Process Improvement, Management, Business Development, Photoshop, Research Analysis, Writing, Internet Research, Published Researcher, Consulting, Experienced Manager, Freelance Writing, Project Management, Sales Consulting, Negotiation, HTML, SPSS, ArcGIS, ArcMap, Inventory Management, Time Management, Public Speaking, Team Leadership, Communication, Team Motivation, Sales Motivation, Client Relations, Forecasting, Operations Management, Social Networking, PowerPoint, Administration, Social Media, Hosted Services, Telecommunications
Education
Old Dominion University
Bachelor’s Degree
Interactive Intelligence September 2006 - Present
XO Communications 2001 - 2002
Cable & Wireless 2000 - 2001
Datacomm Support Company 1998 - 2000
First Internet Franchise Corp 1996 - 1998
Skills
IVR, Unified Communications, Cassandra, Telephony, Channel Partners, Management, SIP, Contact Centers, Customer Service, Call Centers, VoIP, Telecommunications, Solution Selling, Workforce Management, SaaS
Education
Northern Illinois University 1989 — 1992
BA in Business Communications & Psychology, Psychology
Fayard Enterprises, LLC October 2012 - Present
Environmental Resource Center March 2012 - October 2012
Booz Allen Hamilton July 2002 - March 2012
Winston & Strawn LLP September 2001 - July 2002
XO Communications June 2000 - August 2001
Skills
Environmental Compliance, Regulatory Training, Technical Writing, Policy, Government, Environmental, Writing, Research, Editing, PowerPoint, Microsoft Office, Customer Relations, Excel, Word, Outlook, Public Speaking, Compliance, Legal Research, Customer Service, Environmental Awareness, Microsoft Excel, Leadership
Education
The Johns Hopkins University 2001 — 2003
MS, Environmental Science and Policy
Wake Forest University 1996 — 1999
BA, History
North Carolina School of Science and Mathematics 1993 — 1995
Extreme Networks July 2011 - Present
XO Communications August 2005 - June 2011
ACS Voice & Data / Coghlin Network Services February 1992 - August 2005
Fujitsu Business Communications Systems January 1990 - January 1992
Star Datacom January 1988 - January 1990
Voice Systems January 1987 - January 1988
Metromedia Paging Services January 1984 - January 1987
Self Employed June 1974 - January 1984
Skills
Sales Training, Data Communications, LAN, Wireless, New Business Development, Solution Selling, Consultative Selling, Sales Management, Social Media..., BYOD, VoIP, Telecommunications, Salesforce.com, Managed Services, Call Center, Network Design, Networking, Local Area Network, Selling, Call Centers, Avaya, MPLS, Sales, Co-location, Unified Communications, Cloud Computing, Data Center, Telephony, Sales Operations, Ethernet, LAN-WAN, Cisco Technologies, Virtualization, Channel Partners, SaaS, Professional Services, SIP Trunking, Management, Leadership, SIP, Sales Process, Strategic Partnerships, Enterprise Software, IP
Education
Northeastern University 1970 — 1974
Bachelor of Liberal Arts
Frontier Communications May 2015 - Present
XO Communications April 2014 - December 2014
Zayo Group December 2011 - January 2014
360networks February 2009 - December 2012
Qwest April 2007 - February 2009
Harbor Communications March 2002 - April 2007
Enron January 1998 - September 2001
Electric Lightwave September 1993 - January 1998
MCI Telecommunications September 1989 - September 1993
Skills
Telecommunications, Contract Negotiations, Telephony, Ethernet, Consultative Selling, VoIP, Broadband, Start-ups, Account Management, Co-location, Optical Fiber, Wireless, Unified Communications, Selling, Contract Negotiation, Networking, MPLS, Cloud Computing, IP
Education
Oregon State University 1982 — 1987
Bachelor of Science (BS), Accounting and Finance
Marist High School
Marist High School
XO Communications June 2011 - Present
Flexjet October 2010 - June 2011
XO Communications February 2010 - October 2010
AmerisourceBergen April 2008 - January 2010
Countrywide/Bank of America September 2005 - April 2008
CVS/Caremark January 2002 - September 2005
Johnson & Johnson March 2001 - November 2001
Verizon October 1999 - December 2000
Skills
Visio, SDLC, Business Analysis, Project Management, MS Project, Quality Assurance, Vendor Management, Software Documentation, Salesforce.com, Analysis, SharePoint, Agile Methodologies, Training, Project Planning, Process Improvement, SQL, Requirements Analysis, Management, PMO, Business Intelligence
Education
Oklahoma State University 1998 — 1999
BS Business, Management
Oklahoma State University 1995 — 1998
Bachelor of Science, Marketing
Texas Christian University 1994 — 1995
Business
Skylight Healthcare Systems March 2009 - Present
Ayalogic, Inc. December 2006 - December 2008
Ayalogic, Inc. December 2006 - September 2008
Letterworks Art Inc. July 2003 - November 2006
XO Communications January 2001 - June 2003
XO Communications September 1997 - January 2001
Skills
Strategic Partnerships, Business Development, Project Management, Management, Process Improvement, Account Management, CRM, Sales, Team Building, Leadership, Strategic Planning, Sales Process, Program Management, Salesforce.com
Education
Ohio University 1993 — 1997
Bachelors, Communication Systems Management
Keller Williams Realty Allen Texas July 2013 - Present
Dimensions Investment Group February 2000 - Present
XO Communications October 2007 - October 2011
Nortel Networks January 1991 - February 2000
Skills
SIP Trunking, MPLS, Managed Services, Hosted Services, VoIP, Unified Communications, SIP, T1, Ethernet, Sales Engineering, IP, Co-location, Data Center, Wireless, Solution Selling, Metro Ethernet, Real Estate, LAN-WAN, Internet Services, Selling, Telephony, Broadband, Avaya, SDH, Network Design, DWDM, Fiber Optics, WAN, Call Centers, Optical Fiber, Telecommunications, Sales
Education
Nova Southeastern University 1995 — 2000
Bachelor's degree, Business Administration and Management, General
Inteliquent August 2012 - Present
Klubs4Kids January 2015 - Present
Windstream Communications April 2007 - August 2012
XO Communications November 2001 - April 2007
IP Communications February 2001 - November 2001
ConnectSouth, Inc. October 1999 - February 2001
MCI Worldcom / Brooks Fiber Communications 1996 - 1999
Wiltel Communications / Worldcom 1993 - 1996
Federal Reserve System 1992 - 1993
Hertz 1987 - 1992
Skills
Sales Management, Telecommunications, Product Development, P&L, Sales Process, Internet Services, VoIP, New Business Development, Solution Selling, MPLS, Team Building, Strategic Planning, IP, Ethernet, Contract Negotiations, Negotiation, Channel Management, Mergers, Business Strategy, Income Statement, Business Development, Start-ups, Strategy, Leadership, SIP, Channel Partners, B2B, Management, Channel, Direct Sales, CRM, Mobile Devices, Executive Management, Sales, Selling, Lead Generation, Mergers & Acquisitions, Broadband, Go-to-market Strategy, Enterprise Software, Telephony, SIP Trunking
Education
Oklahoma State University 1982 — 1987
BS
Freelance June 2014 - Present
DLA Piper 2005 - 2009
XO Communications 2003 - 2005
Precision Auto Care, Inc. Corporate Headquarters 2000 - 2003
Skills
Legal Research, Legal Writing, Litigation, Legal Assistance, Corporate Law, Lexis, Westlaw, Civil Litigation, Courts, Trials, Commercial Litigation, Document Review
Education
Northern Virginia Community College 2010 — 2013
Associate’s Degree, Paralegal Studies, 4.0
tw telecom, inc. March 2012 - February 2015
XO Communications March 2010 - March 2012
Telecom New Zealand August 2009 - February 2010
Global Crossing September 2000 - August 2009
Allegiance Telecom 1999 - 2000
Epoch Internet 1998 - 1999
Geotek Communications 1995 - 1998
MFS Intelenet 1994 - 1995
Metromedia Communications 1991 - 1994
Skills
Carriers, MPLS, Co-location, Ethernet, VoIP, IP, SIP, Telecommunications, SIP Trunking, Private Line, Channel, Metro Ethernet, WAN, Business Development, Managed Services, Unified Communications, Sales, Cloud Computing, Solution Selling, Broadband, Telephony, DWDM, Cisco Technologies, Sales Operations, Mobile Devices, SDH, Wireless, Strategic Partnerships
Education
Northwood University
Associates, Interior Marketing & Fashion Merchandising
Western Michigan University
Bachelor of Arts (B.A.), Marketing
CDB Transport Brokerage March 2010 - April 2015
AT&T January 2002 - July 2008
XO Communications November 2000 - January 2002
Compass Bank September 1999 - August 2000
Bank of America September 1993 - September 1999
Skills
Billing, Public Relations, Direct Sales, Sales Support
Education
Northwood University
BBA, Management
Northwood University-Texas
Bachelor of Business Administration (BBA), Business Administration and Management, General
Windstream January 2013 - Present
Moreau Training Group August 2008 - Present
XO Communications May 2011 - August 2012
TelePacific Communications August 2006 - August 2008
Mpower / TelePacific 2004 - 2008
Mpower Communications 2005 - 2007
DEI Management Group November 1999 - June 2004
Sales Success International 1988 - 2000
Skills
Sales Process, Lead Generation, Selling, CRM, Management, Customer Retention, Leadership, Sales Operations, Forecasting, Salesforce.com, Sales, Sales Management, Sales Management..., Program Management, Telemarketing, Business Coaching, Coaching, Sales Force Development, Telecommunications, Recruiting, Direct Sales, Channel Sales, Employee Training, Sales Force..., Territory Management, Managed Services, Strategic Partnerships, Sales Effectiveness, Prospect Management, Sales Forcasting, B2B, Strategy, Account Management, Business Strategy, Executive Management, Customer Experience, Call Centers, Competitive Analysis, Business Development, New Business Development, Leadership Development, Solution Selling, VoIP, Training, Unified Communications, SaaS, Cloud Computing
Education
North Carolina Agricultural and Technical State University 1977 — 1981
Engineering
XO Communications July 2015 - Present
Comcast Business August 2009 - July 2015
Comcast Business August 2006 - August 2009
T-Mobile February 2005 - August 2006
PCS Wireless Division; AT&T January 2004 - February 2005
Skills
Direct Sales, Solution Selling, Salesforce.com, Sales Process, Sales, Telecommunications, Customer Retention, Call Centers, Sales Operations, Customer Satisfaction, Retail, Wireless, Cold Calling, Managed Services, Unified Communications, PRI, MPLS, Account Management, Entrepreneurship, Online Marketing, Direct Marketing, Social Media Marketing, Sales Management, New Business Development, Leadership
Education
Northern Illinois University
Business Management
Whitlock July 2015 - Present
ThinkingPhones February 2015 - July 2015
InterCall October 2013 - December 2014
Presidio Networked Solutions October 2010 - October 2013
XO Communications September 2009 - August 2010
Level 3 Communications June 2008 - September 2009
AT&T August 2006 - June 2008
Skills
Wireless, Ethernet, SIP, MPLS VPN, Private Line, Disaster Recovery, Business Continuity, Solution Selling, Telecommunications, Managed Services, Co-location, Optical Fiber, Collaboration, Unified Communications, Cisco Technologies
Education
Ohio University 1999 — 2003
B.B.A, Marketing, International Business
FHC
Heartland Payment Systems August 2014 - Present
ADP June 2013 - June 2014
Comcast August 2012 - March 2013
XO Communications October 2011 - June 2012
Cogent Communications May 2008 - August 2011
Mercedes Benz USA July 2005 - May 2008
Bose Corporation July 2002 - July 2005
Skills
P&L Analysis, Human Resources, Comprehensive Planning, ADP Payroll, Time & Attendance, Health Benefits..., Workers Compensation, 401k, Brokers, VoIP, Managed Services, New Business Development, MPLS, Data Center, Team Leadership, VPN, Disaster Recovery, Managed Hosting, Strategic Partnerships, Layer 2 Ethernet P2P, Layer 3 DIA, Collocation
Education
Northern Virginia Community College 2004 — 2007
Potomac Falls High School 1998 — 1999
Broad Run high School 1996 — 1997
XO Communications August 2013 - Present
Germane Systems April 2008 - April 2012
PESystems February 2004 - March 2008
Color Quest Litho March 2003 - March 2004
Cable&Wireless Worldwide January 2000 - February 2003
Skills
Microsoft Office, Strategic Planning, Microsoft Excel, Customer Service, Team Building, Research, Process Improvement, Marketing, Marketing Strategy, Budget, Dreamweaver, Photoshop, Flash, Illustrator, InDesign, QuarkXPress, HTML, XML, PHP, SEO, Adobe Creative Suite, Leadership, Sales, Product Development, Management, E-commerce, Budgets, Program Management, Account Management, Salesforce.com, Business Development
Education
Strayer University (VA) 1996 — 1997
Computer/Business Courses
Northern Virginia Community College 1994 — 1997
Computer/Business Courses
XO Communications May 2009 - Present
MEGAPATH, INC March 2007 - September 2008
FRONTIER COMMUNICATIONS March 2004 - April 2007
SPECTRALINK CORP. March 2003 - March 2004
SPRINT CORPORATION October 2001 - March 2003
NORTEL NETWORKS August 1999 - October 2001
BROOKS FIBER COMMUNICATIONS June 1997 - August 1999
US WEST November 1983 - June 1997
Skills
MPLS, Managed Services, VoIP, WAN, VPLS, Telecommunications, Collocation, Solution Selling, Metro Ethernet, Consultative Selling, Direct Sales, Co-location, Wireless, IP, Unified Communications, Cisco Technologies, SIP, Channel Partners, Enterprise Software, Call Centers, Sales Process, Disaster Recovery
Education
University of Saint Thomas - School of Business 2000 — 2001
Business
Ohio University 1973 — 1977
BSJ, Magazine Journalism, Political Science
Charles F. Brush High School
Arkadin August 2009 - Present
TEKsystems 2007 - 2009
Globalcom 2005 - 2007
Pfizer Consumer Healthcare (Acquired by J&J) 2005 - 2005
XO Communications 2003 - 2005
Allegiance Telecom (Acquired by XO) 2003 - 2003
Skills
Telecommunications, Unified Communications, Account Management, VoIP, Salesforce.com, Sales Operations, B2B, Sales, MPLS, Contract Negotiation, Business Development, Solution Selling, Integration, WebEx, Video Conferencing, Training, Microsoft Office, SaaS, Enterprise Software, Cold Calling, Management, Managed Services, Direct Sales
Education
Northern Illinois University 1999 — 2003
Bachelor of Science, Business Administration
US Signal May 2012 - Present
XO Communications August 2010 - May 2012
Radio Shack May 2005 - August 2010
Student Painters.net February 2003 - August 2004
Skills
TCP/IP, BGP, Cisco IOS, OSPF, EIGRP, Routers, DNS, CCNA, Telecommunications, Networking, MPLS, VoIP, VPN, Routing, Switches
Education
Western Michigan University 2002 — 2007
Bachelor, Business Administration; Marketing
Oakland Community College
CCNA
XO Communications February 2006 - Present
T-Mobile USA January 2005 - October 2005
Education
Ohio University 1998 — 2003
Education, History
R. L. Hicks & Associates July 2010 - Present
Stevens & Lee 2005 - 2010
Anderson, Gulotta & Hicks 2002 - 2005
XO Communications 1997 - 2002
Pennsylvania Office of Attorney General 1994 - 1997
Pennsylvania Office of Attorney General 1990 - 1994
Pennsylvania Office of Consumer Advocate 1987 - 1990
Skills
Public Speaking, Public Policy, Legal Writing, Litigation, Corporate Law, Government, Mediation, Commercial Litigation, Trials, Civil Litigation, Policy Analysis, Nonprofits, Legislative Relations, Administrative Law, Courts, Legal Research, Licensing
Education
Temple University - James E. Beasley School of Law 1983 — 1985
Master of Laws, Clinical Legal Education
Northeastern University School of Law 1980 — 1983
Jurist Doctor, Law
Hamilton College 1973 — 1977
Bachelor of Arts, Government
Provide Commerce May 2012 - Present
Paciolan July 2010 - May 2012
Hypermedia Systems August 2008 - April 2010
High Tower Software March 2007 - August 2008
Arnel Commercial Properties January 2006 - February 2007
XO Communications June 2004 - December 2005
Skills
Windows Server, Linux, F5 BigIP, EMC Storage, VMware, Powershell, Cisco Technologies, Splunk, AppDynamics, Solarwinds, SCOM, Microsoft Exchange, Microsoft SQL Server, IIS, Active Directory, Nagios, Cacti, Adobe Creative Suite
Education
University of California, Berkeley 2000 — 2004
Bachelor's degree, Southeast Asian Studies
University of California, Berkeley 1999 — 2004
Bachelor's degree, Multi/Interdisciplinary Studies
Orange Coast College
Computer Programming, Specific Applications
Orange Coast College
Computer Systems Networking and Telecommunications
Zones, Inc. April 2015 - Present
Cbeyond - now a Birch Company August 2012 - March 2015
XO Communications October 2010 - August 2012
Iron Mountain April 2009 - October 2010
Level3 Formerly Global Crossing October 2003 - March 2009
3 Way Datacom Inc. June 2002 - October 2003
BCE Teleglobe Communications Corporation December 2000 - May 2002
Orange Business Services formerly Equant Network Services May 1999 - November 2000
Verizon Business Services formally MCI WorldCom January 1983 - May 1999
Montreal Concordes 1986 - 1988
Skills
Telecommunications, Sales Presentations, Cloud Computing, Consultative Selling, Managed Hosting, Managed Services, Managed Security..., Account Management, Proposal Writing, Building Relationships, Relationship Development, Solution Selling, Customer Satisfaction, MPLS VPN, New Business Development, Proposal Management, Value Proposition, ROI Accountability, Selling, Direct Sales, Lead Generation, Sales Process, CRM, ROMI, Value Propositions, Data Center, Sales Operations, Management, Integration, Networking, Sales Management, Enterprise Software, Strategic Partnerships, Salesforce.com, VoIP, Strategy, Leadership, Sales, Business Development, Competitive Analysis
Education
Northern Arizona University
Bachelor of Science Education, Education
CVS Caremark Corporation February 2013 - Present
XO Communications December 2007 - December 2012
XO Communications November 2006 - December 2007
XO Communications May 2006 - October 2006
XO Communications October 2005 - May 2006
XO Communications May 2003 - October 2005
XO Communications July 2002 - May 2003
TXU Communications March 2002 - June 2002
Citizens Communications April 1999 - January 2002
Skills
Siebel, TBS, IPS, Singl.eView, HP Quality Center, Quality Center, MPLS, Provisioning, VoIP, Test Planning, Testing, Test Management, Switches, Access, Software Quality..., Software Documentation, Manual Testing, Telecommunications, Regression Testing, System Testing, Release Management, Databases, Networking, ClearQuest, User Acceptance Testing, Quality Assurance, QTP, Waterfall, Ethernet, Wireless, Agile Testing, Integration, Analysis, SDLC, Test Cases, Business Requirements, Requirements Analysis, Agile Methodologies
Education
Northwestern State University
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
XO Communications March 2011 - January 2014
XO Communications March 2009 - February 2011
XO Communications June 1999 - February 2009
Verizon Data Services December 1995 - May 1999
Verizon Data Services March 1990 - January 1995
Skills
Customer Retention, Cross-functional Team..., Business Process, Telecommunications, Program Management, Management, Business Analysis, Co-location, SIP, Cognos, Quality Assurance, Managed Services, Analytics, Business Development, Leadership, Quality Management, Product Lifecycle..., VoIP, Business Operations, Performance Metrics, Customer Management, Customer Lifecycle..., T1, Metrics Reporting, Unified Communications, Ethernet, MPLS, IP, Customer Experience, Business Process,..., Retention Programs, Offer Development, Data Center, Solution Selling, Wireless, Cloud Computing, Winback, Churn, Billing Systems, Telecommunications..., Client Billing, Service Delivery, Interviewing Skills, Conducting Interviews, Competency Based..., Business Process..., Long-term Customer..., Business Process..., Internet Services, CRM
Education
University of South Florida 2014 — 2015
Project Management
Nova Southeastern University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Nova Southeastern University
Bachelor of Science (BS) Computer Science, Computer Science
Verizon Data Services
Technical Associates Degree/Computer Programming, Computer Programming
Aeroxchange November 2013 - Present
XO Communications June 2005 - October 2013
Verizon June 2004 - June 2005
Digital Impact April 2000 - June 2004
Skills
Agile Methodologies, Unix, Perl, Oracle, Java Enterprise Edition, SOA, SDLC, Web Services, SIP, SQL, Software Development, Spring, Linux, Software Project..., ClearCase, Hibernate, Spring MVC, XML, JBoss Application Server, Weblogic, SOAP, REST, JSON, Jersey, EJB 3.0, JDBC, JAXB, JMS, JSP, Ant
Education
Oklahoma City University 1998 — 1999
MS, Computer Science
Osmania University 1994 — 1998
BS, Electronics and Communications
CenturyLink Business April 2015 - Present
WOW! Business October 2013 - April 2015
Comcast August 2010 - May 2012
XO Communications March 2010 - August 2010
IPiphany August 2008 - December 2009
Level 3 Communications July 2005 - August 2008
Qwest Communications April 1998 - July 2005
USN Communications February 1997 - March 1998
Skills
Managed Services, Co-location, VoIP, Direct Sales, Solution Selling, Ethernet, Telecommunications, Sales Process, Enterprise Software, MPLS, Selling, Disaster Recovery, Virtualization, Management, Unified Communications, Networking, Cloud Computing, WAN, Salesforce.com, Cold Calling, Account Management, Metro Ethernet, Sales Management, Sales, New Business Development, VPN, Professional Services, SaaS, Data Center, Channel Partners, Telephony, Wireless, Strategic Partnerships, Call Centers, Internet Services, IP, Optical Fiber, Sales Operations
Education
Northern Illinois University 1990 — 1995
BS, Marketing
XO Communications 1999 - Present
Centex / MFS / World Com 1989 - 1999
Pac Tel Info Systems January 1984 - 1989
Education
Northern Arizona University 1977 — 1978
Nationstar Mortgage May 2013 - Present
Brinks Inc. July 2010 - May 2013
Bell Helicopter January 2008 - July 2010
Alliance Data Systems 2005 - 2008
XO Communications 2003 - 2005
Metricom 1999 - 2001
Skills
SharePoint, Project Management, MS Project, SharePoint Designer, InfoPath, Telecommunications, Business Process..., Disaster Recovery, Data Center, Cross-functional Team..., Business Intelligence, IT Management, ITIL, Integration, Requirements Gathering, Vendor Management, Visio, Business Analysis, Enterprise Architecture, Governance, IT Service Management, Management, IT Strategy, Outsourcing, PMO, PMP, Process Improvement, Program Management, Project Portfolio..., Requirements Analysis, SDLC
Education
Ohio University 1988 — 1993
Bachelor of Arts (B.A.), Public Administration
XO Communications January 2012 - September 2013
XO Communications January 2010 - January 2012
XO Communications January 2005 - January 2010
Skills
Project Management, Needs Analysis, Business Analysis, Requirements Gathering, Problem Solving, Learning Management..., Telecommunications, Instructional Design, Instructor-led Training, Learning Management, E-Learning, Training, Coaching, Training Delivery, MPLS, Enterprise Software, Business Process, Visio, Budgets, Management, Managed Services, Product Marketing, Vendor Management, Wireless, Cloud Computing, Sales, Ethernet, Program Management, SharePoint, Organizational Learning, Leadership Development, Testing, Performance Management, Networking, SaaS, Employee Training, Strategic Planning, Team Leadership, Siebel, VoIP, Process Improvement, Change Management, Unified Communications, Telephony, Organizational...
Education
North Carolina Agricultural and Technical State University 1984 — 1989
Bachelor of Science (B.S.), Accounting
XO Communications March 2005 - Present
XO Communications October 2003 - February 2005
Cable & Wireless June 2001 - September 2003
Cable & Wireless Communications May 2000 - June 2001
Cable & Wireless Communications November 1999 - May 2000
Cable & Wireless Communications December 1997 - October 1999
Skills
Co-location, MPLS, Telecommunications, Managed Services, VoIP, Ethernet, Carriers, IP, SIP Trunking, Unified Communications, Internet Services, T1, Business Services, Mobile Communications, Mobile Devices, Wavelength, High Speed Data, IP Transit, ATM networks, Frame Relay, Optical Fiber, Data Center, SIP, Customer Service, Customer Retention, Leadership, Team Leadership, Team Building, DWDM, LAN-WAN, Call Centers, Sales Operations, Sales Management, Sales, Project Management, Program Management, Sales Engineering, Vendor Management, Change Management, Vendor Contracts, Hosted Services, Network Architecture, Local Area Network, Cloud Computing, Channel Partners, Toll Free, Restaurant Management, Wine & Spirits Industry, Metro Ethernet, Private Line
Education
Old Dominion University
XO Communications October 2007 - June 2010
Qwest Communications February 2004 - November 2005
Skills
Telecommunications, Switches, Cisco Technologies, Troubleshooting, T1, SDH, Networking, Access, Databases, Oracle, SQL, Telecommunications..., Financial Analysis, Microsoft Excel
Education
Northern Virginia Community College
Biology
XO Communications Product DevelopmentLevel 3 Communications2005 - 2006
Level 3 Communications (Wiltel) 1999 - 2006
WilTel Communications 1999 - 2006
WilTel 1999 - 2005
WorldCom 1998 - 1999
Skills
Product Development, Business Development, Dark Fiber, Telecommunications, Co-location, Managed Services, VoIP, MPLS, Ethernet, IP Transit, Wireless, Data Center, SIP Trunking, Solution Selling, Unified Communications, SaaS, Private Line, T1, Internet Services, Metro Ethernet, Cloud Computing
Education
Oklahoma State University 1993 — 1997
Oklahoma City University
MBA
Google (CorTech) October 2013 - October 2014
Google (CorTech) August 2013 - October 2013
Openwave January 2013 - February 2013
NTT America April 2008 - January 2012
Apple January 2007 - June 2007
Covad Communications September 2005 - January 2007
Sprint Nextel January 2005 - September 2005
Cingular Wireless March 2004 - September 2004
Various Miscellaneous Projects February 2002 - September 2004
XO Communications January 2001 - November 2001
Skills
SONET, SDH, Fiber, T1, DS3, DSL, Network Operations, Troubleshooting, Telecommunications, Ethernet, IP, TCP/IP, UDP, LAN/WAN, WAN, CCNA, OSPF, VoIP, Cabling, ATM, Frame Relay, Routers, Switches, Hubs, Cisco, Switch, LAN-WAN, Cisco Technologies, Computer Network..., Co-location, Routing, Cisco Routers, Networking, Data Center, Fiber Optics, Cisco IOS, Visio, Telephony, Telecommunications..., Linux, Carrier Ethernet, Microsoft Excel, Optical Fiber
Education
Ohlone College
A.S., Electronics
Ohlone College
A.A., Computer Science
Ohlone College
A.A., Liberal Arts
Global Knowledge
Data Center Infrastructure Management
XO Communications March 2015 - Present
Cogent Communications June 2013 - March 2015
Cogent Communications June 2011 - June 2013
ACN February 2010 - March 2011
Light Industries August 2009 - February 2010
Visual Systems Group, Inc September 2007 - August 2009
Aptela August 2006 - September 2007
Miller for Senate February 2006 - July 2006
Congressman Brad Sherman September 2005 - February 2006
Skills
Solution Selling, Strategic Partnerships, Business Development, Sales Management, Team Leadership, Lead Generation, Customer Retention, Managed Services, VoIP, Co-location, SaaS, Sales Prospecting, High-Impact Sales..., Sales Funnel..., Unified Communications, Direct Sales, Salesforce.com, Telecommunications, SIP Trunking, Team Building, Broadsoft, Hosted Voice, Vendor Management, Sales, Sales Operations, Cold Calling, Selling, Sales Process, Territory..., Forecasting, Management, Channel Partners, Professional Services, Qualifying Prospects, Client Facing Skills, Start-up Environment, Key Account Management, CRM, Start-ups, Polycom, Networking, Hosted Services, Product Launch, Account Management
Education
University of Nevada-Las Vegas 2003 — 2005
B.A
Northern Virginia Community College 2001 — 2002
A.S
Meridith Baer and Associates January 2010 - Present
XO Communications January 2010 - June 2010
One Communications July 2008 - January 2010
One Communications January 2007 - July 2008
Skills
Project Management, Business Development, Sales Operations, Solution Selling, Sales Management, Sales Presentations, Direct Sales
Education
Ohio Wesleyan University 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
XO Communications September 2008 - Present
Level 3 Communications December 2000 - September 2008
Education
Northeastern State University
The Brickman Group 2012 - Present
TruGreen LandCare 2008 - 2012
The Home Depot 2004 - 2008
XO Communications 2000 - 2004
WorldCom 1996 - 2000
Skills
Store Management, Loss Prevention, Visual Merchandising, Shrinkage, Store Operations, Merchandising, Associate Development, Driving Results, Retail Sales, Customer Service, Contract Negotiation, Profitable Growth, Software Project..., Landscape Maintenance, Operations Management, Landscape Design, Hiring, Customer Experience, Expense Management, Inventory Management
Education
Ohio University 1992 — 1996
BBA, Management Information Systems and Marketing
The Dow Chemical Company January 2015 - Present
The Dow Chemical Company April 2013 - December 2014
Bay County, MI December 2010 - April 2013
Plan B Web Solutions 2006 - April 2013
Bay County, MI April 2009 - December 2010
DR Systems March 2008 - January 2009
Kelly Services 2004 - 2008
Charter Communications 2001 - 2004
XO Communications 1998 - 1999
The Dow Chemical Company June 1997 - June 1998
Skills
HTML, Windows, Servers, PHP, Active Directory, Documentation, Computer Hardware, Microsoft Office, Troubleshooting, Access, Operating Systems, SQL, Customer Relations, Databases, Social Media, Leadership, Vendor Management, Data Center, Process Improvement, IT Management, XP, Microsoft Excel, PowerPoint, Windows 7, Programming, Virtualization, Firewalls, CSS, Web Development, Project Management, Visio, SharePoint, Software Installation, VMware, Network Administration, VPN, Windows Server, System Administration, Hardware, Networking, Technical Support, Microsoft Exchange, Wireless Networking, Management, vSphere, Web Design, LAN-WAN, Cloud Computing, Team Leadership, Help Desk Support
Education
Northwood University 2005 — 2007
BBA, Computer Information Management
Delta College 2003 — 2006
Associate's degree, Business Studies in CST Programming
XO Communications May 2015 - Present
BIA/Kelsey March 2014 - April 2015
American Technology Services, Inc. June 2013 - February 2014
First Wave Sales LLC February 2010 - June 2013
CARFAX April 2003 - February 2010
Skills
Account Management, •MS Office..., B2B, Sales Process, Sales Management, Sales, Customer Retention, Selling, Management, Advertising, Team Leadership, Cold Calling, Salesforce.com, Lead Generation, Direct Sales, Sales Operations, Customer Service, Retail, CRM, Analysis, Business Development, Customer Satisfaction, New Business Development, Sales Presentations, Solution Selling, Strategic Partnerships
Education
Northern Virginia Community College 1997 — 1998
Course study
G.C. Marshall HS 1990 — 1994
XO Communications August 2002 - Present
MCI June 1989 - April 1999
Skills
Unified Communications, MPLS, VoIP, Managed Services, Solution Selling, IP
Education
Northern Illinois University 1984 — 1988
American Airlines May 2015 - Present
American Airlines March 2013 - May 2015
Ericsson October 2012 - February 2013
XO Communications February 2010 - October 2012
AT&T Consulting August 2008 - October 2009
Technisource December 2007 - August 2008
Technisource October 2004 - December 2007
Impact Innovations Group June 2004 - October 2004
Allstate October 1997 - June 2004
Skills
SDLC, Vendor Management, PMP, Telecommunications, Program Management, SharePoint, Disaster Recovery, Business Analysis, ITIL, Data Center, Project Management, Requirements Analysis, Information Technology, Integration, Visio, IT Strategy, Process Improvement, MS Project, IT Management, VoIP, Management, Leadership, Software Documentation, Agile Project Management, Cisco Technologies, Agile Methodologies
Education
University of North Texas 1997 — 2004
BS, Information Systems
Oklahoma Christian University 1995 — 1997
Howe High School 1991 — 1995
Dechert LLP March 2015 - Present
Dechert LLP October 2011 - March 2015
Hogan Lovells US LLP July 2007 - October 2011
Hogan & Hartson July 2006 - July 2007
Hogan & Hartson March 2004 - July 2006
XO Communications November 2000 - March 2004
marchFIRST, Inc. January 2000 - November 2000
U.S. Department of State 1998 - 1999
Skills
Marketing, Marketing Communications, Copywriting, Email Marketing, Intranet, SEO, Social Media, Legal Marketing, Strategic Communications, Newsletters, Social Media Marketing, Corporate Communications, Internal Communications
Education
University of Maryland College Park
B.S., magna cum laude, Government & Politics, Business
Northern Virginia Community College
A.A., summa cum laude, Graphic Design
Juniper Networks August 2013 - Present
Juniper Networks August 2012 - August 2013
XO Communications May 2011 - August 2012
XO Communications February 2008 - May 2011
Level 3 Communications December 2006 - February 2008
Cambridge Communications December 2005 - December 2006
WilTel Communications October 2003 - December 2005
Touch America November 2001 - October 2003
Nortel Networks January 2000 - October 2001
Skills
Juniper, Troubleshooting, Telecommunications, Routers, MPLS, BGP, Networking, IP, ASA, Routing, Ethernet, Perl, VoIP, LDP, LAN-WAN, Testing, Cisco Technologies, System Deployment, Engineering, Operations Management, JUNOS, RADIUS, F5 BigIP, Network Design, VPLS, WAN, T1, Switches, LAN Switching, Network Engineering, MPLS VPN, OSPF, Network Architecture
Education
North Carolina State University 1994 — 1999
DISYS June 2013 - Present
XO Communications November 2006 - June 2013
Tek Systems July 2004 - October 2006
MCI February 2000 - July 2004
Skills
Sun Certified Java..., JBoss Application Server, SOAP, REST, JMS, Java, Unix, CVS, SDLC, ClearCase, Java Enterprise Edition, Agile Methodologies, JUnit, Web Services, Ant, SOA, Team Leadership, SQL, Oracle, SoapUI, XML, Linux, EJB, JDBC, XSLT, ESB, Axis2, Design Patterns, Unix Shell Scripting, Spring, Object Oriented Design, UML, XML Schema, WSO2 ESB, Axis, SOAP UI, MySQL, SSL, Metasolv, CORBA, XPath, Maven, Microsoft SQL Server, Hibernate, Shell Scripting, Servlets, Solaris, RESTful WebServices, Spring Framework
Education
Nicholls State University 1995 — 1999
Bachelor of Science (B.S.), Computer Science
Nicholls State University 1995 — 1999
Bachelor of Science (B.S.), Mathematics
Land Services Northwest December 2008 - Present
Technology Associates International Corporation 2005 - August 2008
Mericom / AFL 2001 - 2005
XO Communications 1999 - 2001
Electric Lightwave 1997 - 1999
Education
Oregon State University
BS, Geography - Land Use Planning
Texas A&M University
MS, Land Development
XO Communications 2004 - Present
Allegiance Telecom 1999 - 2003
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
First USA Bank 1996 - 1998
Education
Oklahoma Christian University
Computer Science
Pindrop Security August 2015 - Present
NICE Systems August 2013 - June 2014
Aspect Software May 2006 - August 2013
XO Communications June 2003 - May 2006
Aspect Communications August 2000 - August 2002
Aspect 2000 - 2002
DMW 1997 - 2000
DMW Worldwide 1997 - 2000
TCI 1993 - 1997
Fortran 1988 - October 1992
Skills
ACD, Call Centers, Call Center, Contact Centers, Enterprise Software, IVR, Integration, Visio, SDLC, Unified Communications, Process Improvement, Pre-sales, Business Analysis, VoIP, CTI, Agile Methodologies, Vendor Management, Software Project..., Telephony, Requirements Analysis, Cloud Computing, PMP, Telecommunications, Workforce Management, SaaS, Program Management, Business Intelligence, System Deployment, SIP, Professional Services, MS Project, Microsoft SQL Server, Solution Architecture, SharePoint, CRM, Software Development
Education
University of Phoenix 1999 — 2002
BSMIS, Computer Information Systems
Northern Virginia Community College 1986 — 1990
Capital One August 2004 - Present
Simply Lo Carb Weight Loss February 2004 - June 2004
L.A. Weight Loss July 2003 - February 2004
Hecht's Department Stores July 2002 - July 2003
XO Communications May 2001 - May 2002
Cavalier Telephone July 2000 - May 2001
Pariser Dermatology Specialists, Ltd July 1998 - July 2000
Skills
Consumer Lending, Branch Management, Retail Banking, Banking, Loans, Credit, Mortgage Lending, Commercial Banking, Lines Of Credit, Cross Selling, Commercial Lending, Credit Cards, Branch Banking, Mortgage Banking, Deposits, Bank Secrecy Act, Credit Risk, Loan Origination
Education
Old Dominion University 1992 — 1996
Bachelor's of Science, Biology
Churchland H.S. 1988 — 1992
Advanced Diploma
XO Communications May 2014 - Present
Sprint August 2004 - February 2014
Sprint February 2002 - August 2004
Sprint November 1998 - February 2002
Sprint February 1997 - November 1998
Sprint May 1994 - January 1997
E & E Telcom October 1987 - May 1994
Cone Mills Corp. January 1987 - September 1987
Skills
Telecommunications, LTE, Wireless, Mobile Devices, IP, Networking, MPLS, Managed Services, Mobile Broadband, Engineering Management, Cloud Computing, Business Process..., Pre-Sales Technical..., Wireless Networking, Routers, Wireless Access, Ethernet, VoIP, Unified Communications, Product Management, SIP, Solution Selling, MPLS Networking
Education
North Carolina State University
Bachelor of Science (B.S.), Textile Management
ComTec Systems, Inc. April 2013 - Present
Sprint September 2009 - April 2013
Presidio Networked Solutions 2008 - 2009
XO Communications 2007 - 2008
Sprint 2004 - 2007
Microwave Communications Incorporated 1999 - 2004
MicroWarehouse 1997 - 1999
Skills
Wireless, Telecommunications, Solution Selling, VoIP, Cloud Computing, Managed Services, Networking, Unified Communications, Professional Services, Management, MPLS, Selling, Sales Engineering, Ethernet, Network Design, SaaS, WAN, Co-location, IP, Salesforce.com, Broadband, M2M, Sales, Telephony, Sales Process, Channel Partners, SIP Trunking, Direct Sales, Data Center, Mobile Devices, T1, Frame Relay, Enterprise Software, Account Management, Strategic Partnerships, Cisco Technologies, LAN-WAN, Call Centers, SIP, Hosted Services, Customer Retention, 4G, CDMA, Wireless Applications, Boolean Logic, Fiber Optics, Relationship Building, MRM, TEM, VMware
Education
Ocean County Vocational-Technical School 1994 — 1996
Bachelor's Degree/Graduate, Telecommunications, Analog and Digital Electronics, and Fiber Optics
Technical School 1994 — 1996
Telecom, Electronics & Fiber Optics, Technology
Lacey Township High School
Lacey Township High School
Lacey Township High School
XO Communications April 2008 - Present
XO Communications 2008 - Present
McLeod USA April 2007 - April 2008
Education
Western Illinois University 1985 — 1988
Biology
Oakton Community College 1984 — 1985
Biology
Pendleton Solutions Group LLC January 2011 - Present
Akela Corporation January 2010 - August 2010
APC Workforce Solutions (dba ZeroChaos) 2008 - 2009
Carter Brothers Technology 2006 - 2008
ADT Security Services 2001 - 2006
XO Communications 2000 - 2001
AT&T (formerly SBC Communications) 1997 - 2000
Ameritech 1993 - 1997
Ameritech 1992 - 1993
Ameritech 1991 - 1992
Skills
Process Improvement, Leadership, Strategy, Management, Program Management, Business Development, Project Management, Business Process, Cloud Computing, Telecommunications, Enterprise Software, Security, Business Strategy, Project Planning, Organizational..., Procurement, Training, ERP, Executive Management, Vendor Management, Consulting, Human Resources, Cross-functional Team..., Strategic Planning, Outsourcing
Education
University of Pennsylvania 2015 — 2018
Doctor of Education (Ed.D.), Chief Learning Officer (CLO) Doctoral Program
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Business Administration
The University of Akron 1981 — 1986
BS, Electrical Engineering
Lightower Fiber Networks April 2013 - Present
Sidera September 2010 - April 2013
RCN Metro Optical Networks July 2009 - September 2010
RCN Metro Optical Networks 2007 - July 2009
XO Communications April 2000 - March 2007
Skills
Network Design, DWDM, Ethernet, Metro Ethernet, Optical Fiber, Network Modeling, WAN, Fiber Optics, Carrier Ethernet, Telecommunications, SDH, Routing, IP, Optical Engineering, Computer Network..., T1, Network Engineering, Homebrewing, Coffee Roasting, Provisioning, Wireless, Switches, DS3, Cisco Technologies, TDM, VoIP, Capacity Planning, Integration, Backpacking, Optical Network Design, Optical Communications, Network Architecture, OTN, WDM, Project Management, Juniper Switches, Cisco, Fiber, Nortel, Fiber Optic Networks, Data Transmission, Troubleshooting, Analysis, Solution Implementation, Microsoft CRM, Microsoft Office, AutoCAD, MPLS, BGP, OSPF
Education
SUNY Empire State College
Ocean County College
XO Communications January 2014 - Present
Live Oak, LLC 2013 - 2014
Tel West Network Services March 2007 - October 2012
Xspedius Communications 2003 - 2007
IP Communications 2001 - 2002
MCI / Brooks Fiber 1997 - 2001
Westel Communications 1996 - 1997
Worldcom / Wiltel 1993 - 1996
Skills
Leadership, Management, Sales Management, Sales, Recruiting, Team Building, Talent Management, Co-location, Managed Services, Solution Selling, Direct Sales, MPLS, Telecommunications
Education
Oklahoma Christian University
BS, Management
Custom Mechanical Solutions December 2008 - Present
DHL Worldwide Express July 2007 - October 2008
XO Communications 2006 - 2007
Education
Oakland University 1999 — 2004
BA, Communications
Broadview Networks 2009 - 2012
One Communications 2006 - 2009
Stonehege Neckwear 2003 - 2006
XO Communications 2000 - 2002
Skills
Microsoft Office, Lotus Notes, Web Gui, Software Documentation, Management, Training, Networking, GUI, Customer Service, Cross-functional Team..., Project Management, Telecommunications, Call Centers, Customer Satisfaction, Sales, Troubleshooting, Telephony, Account Management, Retail, Customer Experience, Team Building
Education
Northeastern University
B. S. Business Administration, Business Administration
Self Employed Telecommunications Project ManagerKaiser PermanenteJune 2008 - January 2009
XO Communications January 1999 - August 2008
XO One 2000 - 2008
Centex Telemanagement / MFS Intelenet / WorldCom October 1989 - February 1999
PacTel Info Systems February 1984 - November 1988
Skills
Telecommunications, VoIP, VPN, Wireless, Fiber, Contract Negotiations, WAN, LAN/WAN, Network Design, IP, Network Operations, Product Management, Integration, Managed Services, Network Architecture, Frame Relay, Start-ups, Disaster Recovery, Strategic Planning, Deployment, SIP, Network Administration, Fiber Optics, Troubleshooting, TCP/IP, Data Center, RFP, Ethernet, TDM, MPLS, Product Development, Vendor Management, Vendor, Avaya, Nortel Meridian, Project Management, Sales Support Tools, Toshiba, Training, Applications, Optical Fiber
Education
Northern Arizona University 1977 — 1980
B.A., Journalism
Pasadena City College 1980 — 1981
None, I pursued a different dream and moved to the UK in 1981 where I was an ace London bartender.
TeleworX December 2011 - Present
XO Communications May 2009 - November 2011
Nextlink Wireless April 2007 - May 2009
Cellular One/Concho Cellular Telephone 2001 - 2007
Skills
Microsoft Office, Oracle Financials, Oracle Discoverer, LTE, 4G, Budgets, Financial Analysis, Forecasting, Management, Microsoft Excel, Oracle E-Business Suite, Procurement, Program Management, Project Management, Telecommunications, Vendor Management, VoIP
Education
University of Wisconsin-Madison 1989 — 1993
M.A.
Northern Illinois University 1986 — 1988
B.A., History
XO Communications May 2015 - Present
XO Communications April 2008 - May 2015
Mercury Network 2000 - 2005
Skills
MPLS, PRI, T1, Ethernet, Telecommunications, VoIP, DS3, LAN-WAN, Cisco Technologies, IP, Metro Ethernet, SIP Trunking, Internet Services, Switches, Hosted Services, IP PBX, Data Center, WAN, SIP, Managed Services, VPLS, Telephony, DWDM, Call Centers, Co-location, Unified Communications, Wireless
Education
Northwood University 1999 — 2003
BBA, Management Information Systems
XO Communications June 2015 - Present
RCN February 2014 - April 2015
Verizon Wireless December 2010 - August 2013
Comcast Cable April 2008 - December 2010
Shred-it April 2005 - April 2007
Voice Tel 1997 - 2000
Skills
New Business Development, Customer Satisfaction, Networking, Telecommunications, Cold Calling, Sales, Sales Process, Enterprise Software, Selling, Time Management, Direct Sales, Salesforce.com, Management, Solution Selling, Wireless
Education
Norwich University 1987 — 1992
BS, Education
Serta Mattresses October 2012 - Present
Serta Mattress August 2004 - October 2012
XO Communications January 2001 - January 2004
Teligent 1999 - 2001
Skills
Territory, Merchandising, New Business Development, Wholesale, Sales Management, Forecasting, Competitive Analysis, Sales, Product Management, Direct Sales, P, Key Account Management, Sales Presentations, Retail, Customer Satisfaction, Selling, Account Management, P&L Management, Management, Customer Service, Key Account Development, Sales Operations, Inventory Management, Sales Process, B2B, Market Planning, Profit, Cold Calling, P&L, Pricing, Purchasing, Selling Skills, Team Building
Education
University of Phoenix 2010 — 2014
Northeastern University 1999 — 2001
Technology
AT&T March 2010 - Present
XO Communications March 1999 - March 2009
Cincinnati Bell 1991 - 1994
Lee Data 1990 - 1991
Education
Computer Learning Center 1988 — 1989
yes, Electronics and PC repair
Old Dominion University 1986 — 1987
Northern Virginia Community College 1983 — 1985
no, General Studies
C Spire February 2014 - November 2014
Comcast Cable March 2013 - February 2014
Windstream Communications March 2012 - March 2013
Comcast Cable April 2011 - March 2012
Cavalier Telephone January 2001 - April 2011
Intermedia Communications January 2000 - January 2001
XO Communications December 1998 - January 2000
ATS Telephone September 1991 - December 1998
Skills
Direct Sales, VoIP, Telecommunications, Sales, Co-location, Unified Communications, Managed Services, Solution Selling, Account Management, Sales Process
Education
The University of Memphis 1981 — 1983
Bachelor of Science (BS), Business Administration and Management, General, 3.4
Northwest Mississippi Community College 1979 — 1981
Associate's degree, Business Administration and Management, General, 3.5
Disabled December 2010 - Present
Time Warner Cable February 2010 - December 2010
Cavalier Telephone April 2009 - February 2010
AT&T December 2006 - February 2009
Time Warner Telecom April 2006 - November 2006
Ameritech January 2004 - April 2006
Orbit-Tech, Inc February 2001 - December 2004
XO Communications August 2000 - February 2001
Orbit-Tech, Inc January 2000 - August 2000
Superior Services of Ohio, Inc March 1997 - July 1999
Skills
Telecommunications, VoIP, Sales Process, Enterprise Software, Management, Networking, Sales Operations, Sales, Marketing, Wireless
Education
Ohio University 1976 — 1980
BBA, Marketing
Star2Star Communications, LLC August 2014 - Present
Heather Willis Designs June 2013 - Present
VMware June 2013 - April 2014
XO Communications October 2012 - June 2013
Time Warner Cable June 2009 - October 2012
Verizon March 2005 - June 2009
Skills
Instructional Design, Technical Training, Adobe Creative Suite, Adobe Photoshop, Adobe Captivate, Articulate Studio 9, Articulate Storyline, Flash, Project Management, Adobe Illustrator, Adobe Audition, Adobe Bridge, Adobe Muse, Dreamweaver, Adobe Edge, Premiere Pro, LMS - Sum Total, Adobe After Effects, Microsoft Publisher, Microsoft Office, Prezi, Camtasia, Visio, Training, Captivate, Photoshop, Blended Learning, Premiere, E-Learning, Call Centers, SnagIt, HTML, Training Delivery, PowerPoint, SharePoint, Mac, Adobe Connect, Vendor Management, CSS, Web Design, Social Media Marketing, Learning Management, After Effects, Learning Management..., Instructor-led Training, Cross-functional Team..., Employee Training, Technical Writing, Business Analysis, Content Management
Education
Northern Virginia Community College
Communication and Media Studies
Frontier Communications June 2011 - April 2014
XO Communications November 2005 - December 2010
Consolidated Communications October 2002 - March 2005
Citizens Communications June 1997 - March 2002
Skills
Customer Satisfaction, Invoicing, Requirements Analysis, Billing Systems, Requirements Gathering, Telecommunications, Integration, Analytics, Microsoft Office, Microsoft Excel, Microsoft Word, Compliance, SDLC, Business Requirements, Functional Requirements, Systems Analysis, Business Analysis, Data Analysis, Siebel, IBM AS/400, CAMS, SQL, SharePoint, Quality Center, Problem Solving, Root Cause Analysis, Dependable Team Player, Process Improvement
Education
Oklahoma State University 1981 — 1983
Bachelor's degree
Pea Ridge High School
Kier Associates 1998 - Present
XO Communications 1997 - 2000
New Horizons Computer Learning Centers 1994 - 1997
Skills
Databases, Business Planning, CRM, Training, Marketing, Networking, Team Building, Sales Management, Strategic Planning, Microsoft Office, Consulting, New Business Development, Account Management, Start-ups, Sales Operations, Sales, Small Business, Sales Process, Marketing Strategy, SaaS, Lead Generation, Solution Selling, Management, Enterprise Software, Email Marketing, Cloud Computing, Salesforce.com, Professional Services, Strategic Partnerships, Business Development
Education
Corona del Mar High School 1980 — 1984
Orange Coast College
Associates, Business
XO Communications October 1995 - Present
Education
Northwood University 1993 — 1995
BBA, Marketing & Management
XO Communications 2007 - Present
XO Communications April 2000 - September 2007
Harris Corporation, Microwave Telecommunications Division 1981 - 2000
Sony Broadcast 1976 - 1980
Skills
Telecommunications, Ethernet, Troubleshooting, TDM, Optical Fiber, VoIP, Wireless, Microwave, Networking, Fiber Optics, Security, MPLS, Telephony, SDH, IP, Network Design, Data Center, WiMAX, RF, Program Management, Vendor Management, Team Building, Microsoft Office, Customer Service, Competitive Analysis, Telecommunications..., Management, SIP, Process Improvement, Documentation, Visio, Operations Management, Purchasing, Cabling, Auditing, Computer Network..., Transmission, WAN, Customer Relations, Negotiation, Budgeting, Contract Negotiation, Problem Solving, Contract Negotiations, NFPA, Fiber, Permitting, Network Engineering
Education
Notre Dame de Namur University 2001 — 2006
MBA, Domestic and International Business
College of Notre Dame de Namur 1993 — 1996
Bachelor of Applied Science (B.A.Sc.), Strategic Planning, Managerial Accounting, Economics
College of San Mateo 1986 — 1992
Associate of Science (A.S.), Electronics
Central Ohio Transit Authority (COTA) June 2014 - 2015
Cardinal Health November 2001 - May 2013
XO Communications 1998 - 2001
Qwest July 1996 - January 1998
Nationwide Insurance 1994 - 1996
Skills
Budgets, Leadership, Forecasting, Analysis, Finance, Vendor Management, Process Improvement, Strategic Financial..., Financial Modeling, Variance Analysis, Auditing, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Managerial Finance, Hyperion Enterprise, Cost Accounting, Project Planning, Financial Forecasting, Internal Audit, Business Process..., Access, SAP, Internal Controls, Cross-functional Team..., Accounting, Business Analysis, Capital Budgeting, PeopleSoft, General Ledger, Financial Planning
Education
Ohio University
Bachelor of Business, Finance
Mondelēz International September 2012 - Present
The Kraft Heinz Company October 2004 - Present
Abbott Laboratories October 2004 - January 2007
XO Communications July 2000 - June 2004
Skills
Captivate, Blended Learning, Learning Management, Instructor-led Training, E-Learning, Training, Instructional Design, Needs Analysis, Training Delivery, Project Management, Leadership Development, Coaching, Organizational..., Hands-on Training, Technical Training, Organizational..., Workshop Facilitation, Employee Training, Learning Management..., ADDIE, Microsoft Office, Cross-functional Team..., Change Management, Articulate Storyline
Education
Northern Illinois University 1990 — 1995
Bachelor of Science, Health Administration w/Business Minor
XO Communications July 2014 - Present
AutoAmerica August 2013 - July 2014
Speech Privacy Systems April 2013 - June 2013
XO Communications October 2003 - November 2011
Allegiance Telecom August 1999 - October 2003
Skills
Microsoft Office, Telecommunications, Customer Service, Strategic Planning, Troubleshooting, Microsoft Excel, PowerPoint, Team Building, VoIP, Project Planning, Project Management, Vendor Management, Team Leadership, MPLS, Leadership, Integration, Analysis, Managed Services, Business Analysis, Sales Management, SIP Trunking, Call Centers, T1
Education
Oklahoma Christian University
Computer Science
XO Communications January 2007 - Present
Verizon Business April 2004 - January 2007
WorldCom December 1997 - April 2004
MFS/MCI Corporation April 1995 - December 1997
Skills
DS3, Fiber, Fiber Optics, Telecommunications, Ethernet, DWDM, VoIP, IP, Frame Relay, ATM, DSL, PRI, Network Operations, LAN/WAN, Switches, ISDN, Cisco, Routers, Troubleshooting, Cabling, Wireless, VPN, Juniper, TCP/IP, Cisco Technologies
Education
Northern Virginia Community College
•Criminal Justice, Computer Science Major
Goal: Seeking a second long term tenure to offer my expertise September 2012 - Present
XO Communications May 2012 - September 2012
Gate Gourmet November 2011 - February 2012
Airbus March 1987 - April 2011
Skills
Auditing, ADP, Payroll Taxes, Ceridian, Systems Conversions, ADP Payroll, Accounting Management, Expatriate & Inpatriate...
Education
Northern Virginia Community College
Accounting
XO Communications 2005 - Present
Marriott International April 2005 - July 2005
Orange October 2004 - February 2005
TeliaSonera International Carrier May 2001 - May 2004
Skills
Telecommunications, Wireless, Management, Cloud Computing, Account Management, IP, Vendor Management, Direct Sales, VoIP, Unified Communications, Product Management, Managed Services, Solution Selling, MPLS, Call Centers
Education
Northern Virginia Community College
Fujitsu Management of IP/Transport EngineeringTerrestar Networks/Echostar BroadcastingNovember 2006 - July 2013
XO Communications November 1998 - November 2006
MCI Corporation March 1995 - November 1998
Skills
Telecommunications, Project Management, Network Engineering, Management, Switches, Cisco Technologies, Routing, IP, Routers, MPLS, Ethernet, Wireless, Testing, VoIP, Networking, Frame Relay, System Deployment, LAN-WAN, Data Center, Cisco IOS, T1, Managed Services, SIP, WAN, Computer Network..., Network Design, TCP/IP, Co-location, Call Centers, Fiber Optics, QoS, Broadband, Unified Communications, Integration, Security, ISDN
Education
PMP certified
Northwood University-Texas
Bachelor of Business Administration (BBA), Business Administration and Management, General
US Army 1988 — 1991
Cryptology
Century 21 Signature Realty January 2013 - Present
Hantz Financial Services, Inc. May 2003 - December 2011
XO Communications April 1999 - April 2003
Farmer Grant's Market and Greenhouses May 1993 - August 1997
Skills
Business Development, Selling, Real Estate, Sellers, Referrals, Investment Properties, Short Sales, Relocation, Investors, REO, New Home Sales, Foreclosures, Condos, Buyer Representation, Real Estate Transactions, Sales
Education
Northwood University 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 2.8 G.P.A.
Washtenaw Community College 1993 — 1997
Associate's degree, Business Management and Business Marketing (dual major), 3.1 G.P.A.