LiveOps Company
Industry: Company
DescriptionLiveops is a cloud call center company based in Scottsdale, Arizona. It was formed by the merger of Silicon Valley startup CallCast, founded in 2002 by Wendell Brown and Bill Trenchard, and competing startup Liveops, founded in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida. Number of employees: 150 full time; plus 20,000 work-at-home agents Headquarters: Scottsdale, Arizona, United States CEO: Greg Hanover Founded: 2000 SVP: Doug DeBolt (Client, Business Dev) Founders: Maynard Webb, Wendell Brown, Doug Feirstein, Bill Trenchard, Steve Doumar
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LiveOps Employees
Employee
Years
Job
Industry
Denise Yonemoto Denise Yonemoto's LiveOps Experience October 2002 - August 2014
Job SalesPerson KellerWilliams Premier, Katy, TX
Industry Real Estate
Experience
Keller Williams Realty, Inc. August 2014 - Present
LiveOps October 2002 - August 2014
Skills
Call Centers, Sales, Management, Training, Cloud Computing, Leadership, Marketing, Real Estate, Event Planning, Team Building, Customer Satisfaction, Customer Service, Microsoft Office, Public Speaking, Social Media, Microsoft Excel, Strategic Planning, PowerPoint, Microsoft Word, Contract Negotiation, Social Media Marketing
Education
The University of Kansas
Journalism
Keller Williams Realty, Inc. August 2014 - Present
LiveOps October 2002 - August 2014
Skills
Call Centers, Sales, Management, Training, Cloud Computing, Leadership, Marketing, Real Estate, Event Planning, Team Building, Customer Satisfaction, Customer Service, Microsoft Office, Public Speaking, Social Media, Microsoft Excel, Strategic Planning, PowerPoint, Microsoft Word, Contract Negotiation, Social Media Marketing
Education
The University of Kansas
Journalism
Todd Chesnos Todd Chesnos's LiveOps Experience May 2015 - Present
Job Marketing Director at LiveOps
Industry Marketing and Advertising
Experience
LiveOps May 2015 - Present
LiveOps July 2010 - May 2015
Franklin Templeton Investments March 2005 - July 2010
Data Marketing June 2003 - March 2005
Skills
SAS, SPSS, Excel, Microstrategy, Business Objects, Salesforce.com, Marketing Automation, Lead Optimization, Customer Acquisition, Regression analysis, A/B testing, Analytics, Data Mining, Lead Generation, Cross-functional Team..., Microsoft Excel, Go-to-market Strategy, Strategy
Education
Santa Clara University 2007 — 2010
MBA
Santa Clara University 2000 — 2004
Marketing
LiveOps May 2015 - Present
LiveOps July 2010 - May 2015
Franklin Templeton Investments March 2005 - July 2010
Data Marketing June 2003 - March 2005
Skills
SAS, SPSS, Excel, Microstrategy, Business Objects, Salesforce.com, Marketing Automation, Lead Optimization, Customer Acquisition, Regression analysis, A/B testing, Analytics, Data Mining, Lead Generation, Cross-functional Team..., Microsoft Excel, Go-to-market Strategy, Strategy
Education
Santa Clara University 2007 — 2010
MBA
Santa Clara University 2000 — 2004
Marketing
Christy Hibler Christy Hibler's LiveOps Experience April 2014 - August 2015
Job Client Success Manager at Rallyhood
Industry Marketing and Advertising
Experience
Rallyhood August 2015 - Present
LiveOps April 2014 - August 2015
Handshakez March 2013 - March 2014
SolarWinds July 2012 - March 2013
SolarWinds March 2011 - June 2012
T3 October 2010 - May 2011
Dell May 2010 - July 2010
Skills
Trade Shows, Social Media, Demand Generation, CRM, Public Relations, Email Marketing, Marketing, Advertising, Manage Client..., Sales, SEO, Strategy, Lead Generation, Content Strategy, Sales Operations, Salesforce.com, Online Advertising, Strategic Partnerships, Social Media Marketing, SaaS, Online Marketing, EDM, Spinning, DJ, Fire Safety
Education
The University of Texas at Austin 2006 — 2010
European Studies/ Business
Rallyhood August 2015 - Present
LiveOps April 2014 - August 2015
Handshakez March 2013 - March 2014
SolarWinds July 2012 - March 2013
SolarWinds March 2011 - June 2012
T3 October 2010 - May 2011
Dell May 2010 - July 2010
Skills
Trade Shows, Social Media, Demand Generation, CRM, Public Relations, Email Marketing, Marketing, Advertising, Manage Client..., Sales, SEO, Strategy, Lead Generation, Content Strategy, Sales Operations, Salesforce.com, Online Advertising, Strategic Partnerships, Social Media Marketing, SaaS, Online Marketing, EDM, Spinning, DJ, Fire Safety
Education
The University of Texas at Austin 2006 — 2010
European Studies/ Business
Po-Hsun Chen Po-Hsun Chen's LiveOps Experience 2007 - 2009
Job Lead DevOps/Site Reliability Engineering
Industry Internet
Experience
ACME Technologies Inc. June 2015 - Present
HotelTonight October 2013 - 2015
Facebook April 2010 - August 2012
Facebook 2010 - January 2012
LiveOps 2007 - 2009
Genentech September 2004 - May 2007
Oracle July 2003 - September 2004
Lucile Packard Foundation for Children's Health 2001 - 2003
Skills
Perl, Cloud Computing, Linux, Hadoop, Unix, Python, Scalability, Apache, Solaris, Bash, Shell Scripting, System Administration, Ruby, Load Balancing, SaaS, Servers, MySQL, Java, JavaScript, Amazon Web Services..., Amazon Cloud, Cassandra, Cisco IOS, Puppet, Cfengine, Chef, Virtualization, Git, Open Source, Zookeeper, Tomcat, Microsoft Technologies, MCSE, Mac OS, REST, High Availability, Distributed Systems, Ruby on Rails, CentOS
Education
University of California, Berkeley
Bachelor of Science (B.S.), Electrical Engineering & Computer Science (EECS)
ACME Technologies Inc. June 2015 - Present
HotelTonight October 2013 - 2015
Facebook April 2010 - August 2012
Facebook 2010 - January 2012
LiveOps 2007 - 2009
Genentech September 2004 - May 2007
Oracle July 2003 - September 2004
Lucile Packard Foundation for Children's Health 2001 - 2003
Skills
Perl, Cloud Computing, Linux, Hadoop, Unix, Python, Scalability, Apache, Solaris, Bash, Shell Scripting, System Administration, Ruby, Load Balancing, SaaS, Servers, MySQL, Java, JavaScript, Amazon Web Services..., Amazon Cloud, Cassandra, Cisco IOS, Puppet, Cfengine, Chef, Virtualization, Git, Open Source, Zookeeper, Tomcat, Microsoft Technologies, MCSE, Mac OS, REST, High Availability, Distributed Systems, Ruby on Rails, CentOS
Education
University of California, Berkeley
Bachelor of Science (B.S.), Electrical Engineering & Computer Science (EECS)
Sandeep Gosine Sandeep Gosine's LiveOps Experience January 2008 - June 2010
Job Sales Executive at TBC Corp
Industry Consumer Services
Experience
TBC Corporation August 2015 - Present
Office Depot May 2012 - May 2015
Sam's Club May 2011 - June 2012
LiveOps January 2008 - June 2010
Arise Virtual Solutions Inc. October 2007 - January 2008
Prime Liquors January 2004 - July 2007
Skills
Microsoft Word, Customer Service, Management, Sales, Retail, Microsoft Office, Store Management, Customer Satisfaction, Windows, Time Management, Networking, Mobile Devices, Purchasing, Windows 7, Inventory Management, Merchandising, Retail Sales, Loss Prevention, Sales Management, Inventory Control, Windows 8, Windows XP, Windows Vista
Education
Palm Beach State College 2003 — 2013
Associates of Science (A.S.), Associate of Arts (A.A.), Computer Networking & Business Management
Lake Worth Community High School 2000 — 2003
High School Degree, General Studies
TBC Corporation August 2015 - Present
Office Depot May 2012 - May 2015
Sam's Club May 2011 - June 2012
LiveOps January 2008 - June 2010
Arise Virtual Solutions Inc. October 2007 - January 2008
Prime Liquors January 2004 - July 2007
Skills
Microsoft Word, Customer Service, Management, Sales, Retail, Microsoft Office, Store Management, Customer Satisfaction, Windows, Time Management, Networking, Mobile Devices, Purchasing, Windows 7, Inventory Management, Merchandising, Retail Sales, Loss Prevention, Sales Management, Inventory Control, Windows 8, Windows XP, Windows Vista
Education
Palm Beach State College 2003 — 2013
Associates of Science (A.S.), Associate of Arts (A.A.), Computer Networking & Business Management
Lake Worth Community High School 2000 — 2003
High School Degree, General Studies
Gina Stout's LiveOps Experience November 2011 - November 2012
Job Technology Sales Data Storage at FUJIFILM
Industry Computer Software
Experience
Fujifilm / Crossroads Systems November 2012 - Present
LiveOps November 2011 - November 2012
International Cruise and Excursions February 2010 - December 2011
JDA Software Group 2007 - 2009
Autodesk VAR - The CAD Store 2005 - 2007
Scale Eight 1999 - 2001
Skills
Lead Generation, Selling, Trade Shows, Salesforce.com, Cold Calling, SaaS, B2B, Cloud Computing, Demand Generation, New Business Development, Account Management, Enterprise Software, ERP, Consultative Selling, Customer Relations, Software Sales, Channel, CRM, Team Leadership, Customer Service, Software Industry, Contract Negotiation, Solution Selling, Start-ups, Product Marketing, Customer Satisfaction, Management, Product Development, Sales Operations, Business Development, Budgets, Sales Management, Sales Process, Sales, Sales Enablement, Direct Sales, Managed Services, Channel Partners, Professional Services, Marketing Strategy, Product Management, Strategic Partnerships, Training, Call Centers, Storage, Sales Presentations, Customer Retention, Complex Sales, Inside Sales
Education
Pittsburg State University
Business Administration
Rich East
Southern Illinois University, Carbondale
Fujifilm / Crossroads Systems November 2012 - Present
LiveOps November 2011 - November 2012
International Cruise and Excursions February 2010 - December 2011
JDA Software Group 2007 - 2009
Autodesk VAR - The CAD Store 2005 - 2007
Scale Eight 1999 - 2001
Skills
Lead Generation, Selling, Trade Shows, Salesforce.com, Cold Calling, SaaS, B2B, Cloud Computing, Demand Generation, New Business Development, Account Management, Enterprise Software, ERP, Consultative Selling, Customer Relations, Software Sales, Channel, CRM, Team Leadership, Customer Service, Software Industry, Contract Negotiation, Solution Selling, Start-ups, Product Marketing, Customer Satisfaction, Management, Product Development, Sales Operations, Business Development, Budgets, Sales Management, Sales Process, Sales, Sales Enablement, Direct Sales, Managed Services, Channel Partners, Professional Services, Marketing Strategy, Product Management, Strategic Partnerships, Training, Call Centers, Storage, Sales Presentations, Customer Retention, Complex Sales, Inside Sales
Education
Pittsburg State University
Business Administration
Rich East
Southern Illinois University, Carbondale
Angela Mok, PMP Angela Mok, PMP's LiveOps Experience June 2008 - April 2010
Job Account Manager at Apptio
Industry Information Technology and Services
Experience
Apptio January 2014 - Present
Simply Hired October 2012 - January 2014
Simply Hired January 2012 - October 2012
SVB Financial Group January 2011 - January 2012
SVB Financial Group April 2010 - January 2011
LiveOps June 2008 - April 2010
L2 Solutions, Inc. January 2004 - August 2007
L2 Solutions, Inc. August 2001 - January 2004
Ampent, Inc. March 1999 - May 2001
Skills
Account Management, PMP, Business Analysis, PPC, SaaS, Professional..., Start-ups, Strategic Planning, Vendor Management, RFP, Project Planning, Lead Generation, Call Center, Integrated Marketing, Call Centers, Enterprise Software, Management, Entrepreneurship, Business Development, Sales, E-commerce, Cross-functional Team..., Cloud Computing, Strategic Partnerships, Marketing, CRM, Product Management, Financial Services, Program Management, New Business Development, Training
Education
University of California, Berkeley
BA, Legal Studies w/Emphasis on Economics
PMTI
PMP Certified, Project Management Professional
Apptio January 2014 - Present
Simply Hired October 2012 - January 2014
Simply Hired January 2012 - October 2012
SVB Financial Group January 2011 - January 2012
SVB Financial Group April 2010 - January 2011
LiveOps June 2008 - April 2010
L2 Solutions, Inc. January 2004 - August 2007
L2 Solutions, Inc. August 2001 - January 2004
Ampent, Inc. March 1999 - May 2001
Skills
Account Management, PMP, Business Analysis, PPC, SaaS, Professional..., Start-ups, Strategic Planning, Vendor Management, RFP, Project Planning, Lead Generation, Call Center, Integrated Marketing, Call Centers, Enterprise Software, Management, Entrepreneurship, Business Development, Sales, E-commerce, Cross-functional Team..., Cloud Computing, Strategic Partnerships, Marketing, CRM, Product Management, Financial Services, Program Management, New Business Development, Training
Education
University of California, Berkeley
BA, Legal Studies w/Emphasis on Economics
PMTI
PMP Certified, Project Management Professional
Felicia Lisa Hacker Felicia Lisa Hacker's LiveOps Experience March 2006 - July 2011
Job Realtor
Industry Real Estate
Experience
Keller Williams Realty Partners January 2015 - Present
YMCA November 2011 - November 2013
LiveOps March 2006 - July 2011
IBM/ROLM 1987 - 1988
Skills
Lifestyle, Marketing, Public Speaking, Sales, Social Media, Corporations, Customer Service, Event Planning, Functional Training, Marketing Strategy, Microsoft Office, Personal Development, Team Building, Microsoft Excel, Leadership, Time Management, Management, Nonprofits
Education
Paine College 1982 — 1984
Keller Williams Realty Partners January 2015 - Present
YMCA November 2011 - November 2013
LiveOps March 2006 - July 2011
IBM/ROLM 1987 - 1988
Skills
Lifestyle, Marketing, Public Speaking, Sales, Social Media, Corporations, Customer Service, Event Planning, Functional Training, Marketing Strategy, Microsoft Office, Personal Development, Team Building, Microsoft Excel, Leadership, Time Management, Management, Nonprofits
Education
Paine College 1982 — 1984
Heather Cote Heather Cote's LiveOps Experience January 2013 - January 2014
Job iOS Technical Support Agent at Concentrix
Industry Individual & Family Services
Experience
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Nicole Haun Nicole Haun's LiveOps Experience March 2015 - Present
Job Independent Travel Solutions Contractor
Industry Marketing and Advertising
Experience
Working Solutions March 2015 - Present
LiveOps March 2015 - Present
FG Specialties October 2013 - Present
Reed Construction Data September 2012 - October 2013
AT&T September 2011 - November 2011
Sage March 2005 - September 2011
Georgia Department of Economic Development February 2001 - March 2005
Henry Morrison Flagler Museum October 1999 - November 2000
Levenger Corporation November 1998 - October 1999
Remedy Staffing September 1997 - September 1998
Skills
Database Marketing, Market Research, Marketing Strategy, Integrated Marketing, Microsoft Office, Direct Marketing, Word, Excel, Email Marketing, Analytics, Campaign Management, Segmentation, Advertising, Competitive Intelligence, Data Mining, Google Analytics, Public Speaking, Customer Relations, Research, Budgeting, Competitive Analysis, Access, Analysis, Direct Mail, SQL, Qualitative Research, Writing, Mergers, Photoshop, Contract Negotiation, Customer Service, PPC, Online Marketing, Web Analytics, Social Media, Microsoft Word, Marketing, Microsoft Excel, Budgets, Mergers & Acquisitions, Salesforce.com, Lead Generation, Social Media Marketing, Marketing Communications, Strategy, Strategic Planning, Public Relations, CRM
Education
University of Alabama 1994 — 1997
BA, American Studies, Political Science
Working Solutions March 2015 - Present
LiveOps March 2015 - Present
FG Specialties October 2013 - Present
Reed Construction Data September 2012 - October 2013
AT&T September 2011 - November 2011
Sage March 2005 - September 2011
Georgia Department of Economic Development February 2001 - March 2005
Henry Morrison Flagler Museum October 1999 - November 2000
Levenger Corporation November 1998 - October 1999
Remedy Staffing September 1997 - September 1998
Skills
Database Marketing, Market Research, Marketing Strategy, Integrated Marketing, Microsoft Office, Direct Marketing, Word, Excel, Email Marketing, Analytics, Campaign Management, Segmentation, Advertising, Competitive Intelligence, Data Mining, Google Analytics, Public Speaking, Customer Relations, Research, Budgeting, Competitive Analysis, Access, Analysis, Direct Mail, SQL, Qualitative Research, Writing, Mergers, Photoshop, Contract Negotiation, Customer Service, PPC, Online Marketing, Web Analytics, Social Media, Microsoft Word, Marketing, Microsoft Excel, Budgets, Mergers & Acquisitions, Salesforce.com, Lead Generation, Social Media Marketing, Marketing Communications, Strategy, Strategic Planning, Public Relations, CRM
Education
University of Alabama 1994 — 1997
BA, American Studies, Political Science
Charlie Tibshirani's LiveOps Experience 2008 - 2009
Job Principal Product Manager at Hightail
Industry Computer Software
Experience
Hightail 2015 - Present
Kabuto 2014 - 2014
Axcient 2012 - 2014
EchoSign (Acquired by Adobe) 2010 - 2012
LiveOps 2008 - 2009
LiveOps 2006 - 2008
Skills
Project Management, Start-ups, SaaS, Product Management, Web Applications, Call Center, Integration, Business Intelligence, Cloud Computing, Enterprise Software, Management, Leadership, Salesforce.com, Pre-sales, Team Building, Go-to-market Strategy, Testing, Strategic Partnerships, Mobile Devices, CRM, Sales, Solution Selling, Lead Generation
Education
Santa Clara University 2002 — 2006
BSc, Management Information Systems
Hightail 2015 - Present
Kabuto 2014 - 2014
Axcient 2012 - 2014
EchoSign (Acquired by Adobe) 2010 - 2012
LiveOps 2008 - 2009
LiveOps 2006 - 2008
Skills
Project Management, Start-ups, SaaS, Product Management, Web Applications, Call Center, Integration, Business Intelligence, Cloud Computing, Enterprise Software, Management, Leadership, Salesforce.com, Pre-sales, Team Building, Go-to-market Strategy, Testing, Strategic Partnerships, Mobile Devices, CRM, Sales, Solution Selling, Lead Generation
Education
Santa Clara University 2002 — 2006
BSc, Management Information Systems
Bill Delrieu's LiveOps Experience 2008 - 2010
Job Lead Engineer Digital Analytics
Industry Information Technology and Services
Experience
The Encima Group 2014 - Present
CBS Interactive 2014 - 2014
Deutsch L.A. 2012 - 2014
Adobe 2010 - 2012
LiveOps 2008 - 2010
AdOn Network 2008 - 2008
Zara Media Design Group 2007 - 2007
Vayden 2003 - 2007
Choice Hotels International 2001 - 2007
Skills
Web Analytics, Omniture, Analytics, Digital Strategy, JavaScript, Web Development, Mobile Applications, HTML, CSS, AJAX, HTML5, PowerPoint, Online Advertising, Microsoft Office, HTML 5, Customer Service, Microsoft Excel, Microsoft Word, Adobe Marketing Cloud, Digital Marketing, Google Analytics, E-commerce, Strategy, Online Marketing, SEO, Bass Guitar, Electric Guitar, Business Intelligence, Mobile Devices, Management, User Experience
Education
Western Governors University 2012 — 2016
Master of Business Administration (M.B.A.), Information Technology
Université Panthéon Assas (Paris II) 1994 — 1996
Bachelor's Degree, Digital Communication and Media/Multimedia
Lycée Van Gogh 1988 — 1992
Baccalauréat, Physical Sciences
Université de Versailles Saint-Quentin-en-Yvelines
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
The Encima Group 2014 - Present
CBS Interactive 2014 - 2014
Deutsch L.A. 2012 - 2014
Adobe 2010 - 2012
LiveOps 2008 - 2010
AdOn Network 2008 - 2008
Zara Media Design Group 2007 - 2007
Vayden 2003 - 2007
Choice Hotels International 2001 - 2007
Skills
Web Analytics, Omniture, Analytics, Digital Strategy, JavaScript, Web Development, Mobile Applications, HTML, CSS, AJAX, HTML5, PowerPoint, Online Advertising, Microsoft Office, HTML 5, Customer Service, Microsoft Excel, Microsoft Word, Adobe Marketing Cloud, Digital Marketing, Google Analytics, E-commerce, Strategy, Online Marketing, SEO, Bass Guitar, Electric Guitar, Business Intelligence, Mobile Devices, Management, User Experience
Education
Western Governors University 2012 — 2016
Master of Business Administration (M.B.A.), Information Technology
Université Panthéon Assas (Paris II) 1994 — 1996
Bachelor's Degree, Digital Communication and Media/Multimedia
Lycée Van Gogh 1988 — 1992
Baccalauréat, Physical Sciences
Université de Versailles Saint-Quentin-en-Yvelines
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Felix Boehme Felix Boehme's LiveOps Experience April 2013 - January 2014
Job Founder at LeagueLobster
Industry Sports
Experience
LeagueLobster January 2014 - Present
LiveOps April 2013 - January 2014
LiveOps June 2011 - April 2013
Gap Inc. March 2011 - June 2011
FMC Consultants June 2009 - August 2009
adept consult AG June 2007 - August 2007
Skills
Process Improvement, A/B testing, Marketing, Project Management, Microsoft Excel, VBA, Web Development, Django, Python, HTML, CSS, jQuery, Business Strategy, Business Planning, Entrepreneurship, Start-ups
Education
University of St. Andrews 2006 — 2010
Bachelor of Science (Honours), Management
University of California, Berkeley, Haas School of Business 2008 — 2009
Business Administration
LeagueLobster January 2014 - Present
LiveOps April 2013 - January 2014
LiveOps June 2011 - April 2013
Gap Inc. March 2011 - June 2011
FMC Consultants June 2009 - August 2009
adept consult AG June 2007 - August 2007
Skills
Process Improvement, A/B testing, Marketing, Project Management, Microsoft Excel, VBA, Web Development, Django, Python, HTML, CSS, jQuery, Business Strategy, Business Planning, Entrepreneurship, Start-ups
Education
University of St. Andrews 2006 — 2010
Bachelor of Science (Honours), Management
University of California, Berkeley, Haas School of Business 2008 — 2009
Business Administration
Adrienne Winbush Adrienne Winbush's LiveOps Experience September 2009 - September 2014
Job Licensed Health, Life & Annuities Agent
Industry Insurance
Experience
American Insurance Organization March 2015 - Present
Contractor June 2014 - February 2015
LiveOps September 2009 - September 2014
AT&T April 2006 - September 2009
Avaya August 2003 - April 2006
AT&T 2000 - 2003
Skills
Term Life Insurance, Licensed Life Insurance..., Account Management, Estate Planning, Retirement Planning, Insurance, Relationship Building, Communication, Customer Satisfaction, Direct Sales, Skilled Multi-tasker, Permanent Life Insurance, Problem Solving, Protection Planning, Sales, Small Business, Time Management, Customer Service, Life Insurance, Analysis, Retirement, Marketing
Education
Seminole State College of Florida 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Seminole High School 1993 — 1997
American Insurance Organization March 2015 - Present
Contractor June 2014 - February 2015
LiveOps September 2009 - September 2014
AT&T April 2006 - September 2009
Avaya August 2003 - April 2006
AT&T 2000 - 2003
Skills
Term Life Insurance, Licensed Life Insurance..., Account Management, Estate Planning, Retirement Planning, Insurance, Relationship Building, Communication, Customer Satisfaction, Direct Sales, Skilled Multi-tasker, Permanent Life Insurance, Problem Solving, Protection Planning, Sales, Small Business, Time Management, Customer Service, Life Insurance, Analysis, Retirement, Marketing
Education
Seminole State College of Florida 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Seminole High School 1993 — 1997
Steve Ewaldz Steve Ewaldz's LiveOps Experience February 2009 - May 2010
Job Customerfocused sales leader expert at finding exact fit for customers, partners, and team members
Industry Information Technology and Services
Experience
Oracle November 2013 - Present
Mattersight Corporation July 2011 - November 2013
Convergys May 2010 - July 2011
LiveOps February 2009 - May 2010
Genesys February 2000 - February 2009
SAP January 1998 - February 2000
McKesson Provider Technologies February 1994 - January 1998
Skills
Seek First to Understand, Solution Fit, Customer Service, Customer Satisfaction, Customer Experience, Contact Strategy, Call Center, SaaS, Enterprise Software, Workforce Management, Multi-channel Marketing, Speech Recognition, CTI, Hosting, Routing, SIP, Quality Management, Analytics, Account Management, Customer Retention, Cloud Computing, Start-ups, Managed Services, Business Intelligence, Product Strategy, Sales Management, Product Marketing, Performance Management, Segmentation, Predictive Analytics, IVR, Back Office, Desktop, SAP, Genesys, LiveOps, Mobile Technology, Thought Leadership, CRM, Strategy, Management, Leadership, Solution Selling, Unified Communications, Professional Services, Go-to-market Strategy, Call Centers, Strategic Partnerships, Product Management, Outsourcing
Education
Rockford University
BS, Psychology/Computer Science
Oracle November 2013 - Present
Mattersight Corporation July 2011 - November 2013
Convergys May 2010 - July 2011
LiveOps February 2009 - May 2010
Genesys February 2000 - February 2009
SAP January 1998 - February 2000
McKesson Provider Technologies February 1994 - January 1998
Skills
Seek First to Understand, Solution Fit, Customer Service, Customer Satisfaction, Customer Experience, Contact Strategy, Call Center, SaaS, Enterprise Software, Workforce Management, Multi-channel Marketing, Speech Recognition, CTI, Hosting, Routing, SIP, Quality Management, Analytics, Account Management, Customer Retention, Cloud Computing, Start-ups, Managed Services, Business Intelligence, Product Strategy, Sales Management, Product Marketing, Performance Management, Segmentation, Predictive Analytics, IVR, Back Office, Desktop, SAP, Genesys, LiveOps, Mobile Technology, Thought Leadership, CRM, Strategy, Management, Leadership, Solution Selling, Unified Communications, Professional Services, Go-to-market Strategy, Call Centers, Strategic Partnerships, Product Management, Outsourcing
Education
Rockford University
BS, Psychology/Computer Science
Dawnell Foster Dawnell Foster's LiveOps Experience September 2009 - October 2013
Job Insurance Reimbursement Specialist
Industry Hospital & Health Care
Experience
Community Health Systems December 2013 - March 2015
LiveOps September 2009 - October 2013
Saint Francis Health System June 2007 - May 2010
Debt Reduction Services Inc. January 2005 - July 2007
CCCS of North Central Texas October 2001 - November 2004
North Texas Job Corps September 2000 - June 2001
Virginia Mason Fidalgo June 1997 - May 1999
Henryetta Medical Center (now Hillcrest Medical Center) September 1993 - September 1996
Fidalgo Medical Associates September 1991 - November 1992
Skills
Microsoft Office, Event Planning, Customer Service, Public Relations, Public Speaking, Strategic Planning, Budgets, Social Media, Nonprofits, Sales, Microsoft Excel, Healthcare, Invoicing, Microsoft Word, Management, Team Building
Education
Tulsa Community College 2010 — 2011
Family and Consumer Sciences/Human Sciences Business Services
Skagit Valley College 1999 — 2000
Human Services, General
Connors State College 1996 — 1996
Human Services, General
Oklahoma State University Institute of Technology-Okmulgee 1989 — 1991
Associate of Arts (AA), Medical Administrative/Executive Assistant and Medical Secretary
Henryetta High School 1983 — 1987
High School
Community Health Systems December 2013 - March 2015
LiveOps September 2009 - October 2013
Saint Francis Health System June 2007 - May 2010
Debt Reduction Services Inc. January 2005 - July 2007
CCCS of North Central Texas October 2001 - November 2004
North Texas Job Corps September 2000 - June 2001
Virginia Mason Fidalgo June 1997 - May 1999
Henryetta Medical Center (now Hillcrest Medical Center) September 1993 - September 1996
Fidalgo Medical Associates September 1991 - November 1992
Skills
Microsoft Office, Event Planning, Customer Service, Public Relations, Public Speaking, Strategic Planning, Budgets, Social Media, Nonprofits, Sales, Microsoft Excel, Healthcare, Invoicing, Microsoft Word, Management, Team Building
Education
Tulsa Community College 2010 — 2011
Family and Consumer Sciences/Human Sciences Business Services
Skagit Valley College 1999 — 2000
Human Services, General
Connors State College 1996 — 1996
Human Services, General
Oklahoma State University Institute of Technology-Okmulgee 1989 — 1991
Associate of Arts (AA), Medical Administrative/Executive Assistant and Medical Secretary
Henryetta High School 1983 — 1987
High School
Mark Kutaka Mark Kutaka's LiveOps Experience August 2010 - August 2011
Job Telecom Engineer at Blue Coat Systems
Industry Computer & Network Security
Experience
Blue Coat Systems February 2013 - Present
Cisco Systems October 2011 - February 2013
LiveOps August 2010 - August 2011
Trim Tech August 2005 - January 2009
Skills
Microsoft Office, Microsoft Excel, Great Plains Software
Education
San Jose State University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Blue Coat Systems February 2013 - Present
Cisco Systems October 2011 - February 2013
LiveOps August 2010 - August 2011
Trim Tech August 2005 - January 2009
Skills
Microsoft Office, Microsoft Excel, Great Plains Software
Education
San Jose State University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Chris Sandell Chris Sandell's LiveOps Experience February 2013 - August 2014
Job Helping companies meet customer service challenges head on, all from the cloud
Industry Telecommunications
Experience
inContact September 2014 - Present
LiveOps February 2013 - August 2014
LifeSize Communications May 2012 - February 2013
ShoreTel August 2011 - May 2012
ShoreTel October 2010 - August 2011
ShoreTel July 2007 - September 2010
Standard Tel Networks June 2004 - July 2007
EvVolve Technologies June 2002 - June 2004
The T Sector 2000 - 2002
MyTeam 1999 - 2000
Skills
Channel Partners, Partner Development, Solution Selling, Management, Sales, Unified Communications, Sales Management, Enterprise Software, Sales Operations, Channel, Selling, Contact Center Strategy, Direct Sales, Cloud Computing, Managed Services, VoIP, Professional Services, Telecommunications, Telephony, Product Marketing, Co-location, Contact Centers, Mobile Devices, Data Center, SaaS, Avaya
Education
University of Arizona 1995 — 1999
BA, Media Arts
Audubon, Bowditch
San Mateo High School
inContact September 2014 - Present
LiveOps February 2013 - August 2014
LifeSize Communications May 2012 - February 2013
ShoreTel August 2011 - May 2012
ShoreTel October 2010 - August 2011
ShoreTel July 2007 - September 2010
Standard Tel Networks June 2004 - July 2007
EvVolve Technologies June 2002 - June 2004
The T Sector 2000 - 2002
MyTeam 1999 - 2000
Skills
Channel Partners, Partner Development, Solution Selling, Management, Sales, Unified Communications, Sales Management, Enterprise Software, Sales Operations, Channel, Selling, Contact Center Strategy, Direct Sales, Cloud Computing, Managed Services, VoIP, Professional Services, Telecommunications, Telephony, Product Marketing, Co-location, Contact Centers, Mobile Devices, Data Center, SaaS, Avaya
Education
University of Arizona 1995 — 1999
BA, Media Arts
Audubon, Bowditch
San Mateo High School
Lawrence Karoumy's LiveOps Experience June 2013 - October 2013
Job at
Industry Food & Beverages
Experience
Moosejaw Mountaineering October 2013 - Present
Palmer Moving & Storage June 2014 - September 2014
LiveOps June 2013 - October 2013
Micro Center March 2013 - July 2013
Krispy Kreme March 2011 - March 2013
Skills
Customer Service, Time Management, Microsoft Office, Inventory Management, Microsoft Excel, Customer Satisfaction, Teamwork, Microsoft Word, Retail, PowerPoint, Data Entry, Leadership, Sales, Cashiering, Management
Education
Oakland University 2012 — 2016
Moosejaw Mountaineering October 2013 - Present
Palmer Moving & Storage June 2014 - September 2014
LiveOps June 2013 - October 2013
Micro Center March 2013 - July 2013
Krispy Kreme March 2011 - March 2013
Skills
Customer Service, Time Management, Microsoft Office, Inventory Management, Microsoft Excel, Customer Satisfaction, Teamwork, Microsoft Word, Retail, PowerPoint, Data Entry, Leadership, Sales, Cashiering, Management
Education
Oakland University 2012 — 2016
Tonika Jones's LiveOps Experience June 2011 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Sedgwick Claims Mgmt Svc August 2014 - Present
Arise Virtual Solutions Inc. September 2013 - Present
Liveops June 2011 - Present
West at Home, LLC May 2010 - January 2014
ER Solutions November 2007 - May 2010
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Sales, Customer Retention, Team Leadership, Telephone Skills, Invoicing, BPO, Technical Support
Education
Troy University in Montgomery
Sedgwick Claims Mgmt Svc August 2014 - Present
Arise Virtual Solutions Inc. September 2013 - Present
Liveops June 2011 - Present
West at Home, LLC May 2010 - January 2014
ER Solutions November 2007 - May 2010
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Call Centers, Customer Experience, Sales, Customer Retention, Team Leadership, Telephone Skills, Invoicing, BPO, Technical Support
Education
Troy University in Montgomery
Jeff Nokes Jeff Nokes's LiveOps Experience August 2008 - December 2012
Job Director of Engineering / CSM
Industry Computer Software
Experience
Shutterfly September 2014 - Present
Intuit December 2012 - September 2014
LiveOps August 2008 - December 2012
eBay May 2001 - August 2008
Petopia.com April 1999 - February 2001
Lockheed Martin June 1995 - April 1999
Synoptics/Bay Networks April 1994 - June 1995
San Jose State University October 1993 - May 1994
Skills
Apache, MySQL, Shell Scripting, JavaScript, Ruby on Rails, Management, Java, SQL, E-commerce, LAMP, Oracle, XML, PHP, Program Management, System Administration, Architecture, HTML, Automation, Team Building, Offshore Software..., Hiring Personnel, Scalable Web..., Linux/Unix, Perl/mod_perl, Python, Systems Engineering, Rally, NoSQL, Memcached, CSS, Selenium, SaaS/PaaS, CGI, Web..., Postgres, SQLite, SVN/Subversion, C/C++, I18n/Internationalizatio..., L10n/Localization, Watir, Cucumber, Agile Methodologies, Git, JIRA, Test Automation, Qaulity Engineering, Certified Scrum Master..., Perforce, Software Development
Education
San Jose State University
BS, Aerospace Engineering
El Toro High School
Shutterfly September 2014 - Present
Intuit December 2012 - September 2014
LiveOps August 2008 - December 2012
eBay May 2001 - August 2008
Petopia.com April 1999 - February 2001
Lockheed Martin June 1995 - April 1999
Synoptics/Bay Networks April 1994 - June 1995
San Jose State University October 1993 - May 1994
Skills
Apache, MySQL, Shell Scripting, JavaScript, Ruby on Rails, Management, Java, SQL, E-commerce, LAMP, Oracle, XML, PHP, Program Management, System Administration, Architecture, HTML, Automation, Team Building, Offshore Software..., Hiring Personnel, Scalable Web..., Linux/Unix, Perl/mod_perl, Python, Systems Engineering, Rally, NoSQL, Memcached, CSS, Selenium, SaaS/PaaS, CGI, Web..., Postgres, SQLite, SVN/Subversion, C/C++, I18n/Internationalizatio..., L10n/Localization, Watir, Cucumber, Agile Methodologies, Git, JIRA, Test Automation, Qaulity Engineering, Certified Scrum Master..., Perforce, Software Development
Education
San Jose State University
BS, Aerospace Engineering
El Toro High School
Norma Lane Norma Lane's LiveOps Experience November 2011 - June 2015
Job
Industry Computer Networking
Experience
Infoblox June 2015 - Present
LiveOps November 2011 - June 2015
ShoreTel November 2008 - October 2011
NetApp September 2008 - November 2008
Fortinet Technologies September 2004 - September 2008
Foundry Networks November 2000 - September 2004
DirecTV Broadband (formerly Telocity) October 1999 - November 2000
Silicon Graphics June 1996 - October 1999
Apple February 1995 - June 1996
Kaiser Permanente October 1988 - January 1995
Skills
Human Resources, Global HR, HR Strategy, Deferred Compensation, Organizational..., Strategic Planning, Management Development, Start-ups, Leadership, Employee Benefits, Risk Management, HRIS, Talent Acquisition, Employee Relations, Performance Management, Executive Level..., Compensation Structure..., Personnel Management, Mentoring, Strategy, Recruiting, Team Building, Leadership Development, Process Improvement, Talent Management, Compensation Structures, Management, Program Management, Employee Training, Workforce Planning, Organizational Design, Mergers, Business Strategy, Executive Management, Vendor Management, SaaS, Business Planning, Onboarding, Employee Engagement, Temporary Placement, Mergers & Acquisitions, Salesforce.com, Strategic Partnerships
Education
University of California, Berkeley 1991 — 1993
Advanced Management Certification
University of San Francisco 1989 — 1992
MPA, Business Management
University of San Francisco 1983 — 1986
BS, Human Resources & Organizational Development
Infoblox June 2015 - Present
LiveOps November 2011 - June 2015
ShoreTel November 2008 - October 2011
NetApp September 2008 - November 2008
Fortinet Technologies September 2004 - September 2008
Foundry Networks November 2000 - September 2004
DirecTV Broadband (formerly Telocity) October 1999 - November 2000
Silicon Graphics June 1996 - October 1999
Apple February 1995 - June 1996
Kaiser Permanente October 1988 - January 1995
Skills
Human Resources, Global HR, HR Strategy, Deferred Compensation, Organizational..., Strategic Planning, Management Development, Start-ups, Leadership, Employee Benefits, Risk Management, HRIS, Talent Acquisition, Employee Relations, Performance Management, Executive Level..., Compensation Structure..., Personnel Management, Mentoring, Strategy, Recruiting, Team Building, Leadership Development, Process Improvement, Talent Management, Compensation Structures, Management, Program Management, Employee Training, Workforce Planning, Organizational Design, Mergers, Business Strategy, Executive Management, Vendor Management, SaaS, Business Planning, Onboarding, Employee Engagement, Temporary Placement, Mergers & Acquisitions, Salesforce.com, Strategic Partnerships
Education
University of California, Berkeley 1991 — 1993
Advanced Management Certification
University of San Francisco 1989 — 1992
MPA, Business Management
University of San Francisco 1983 — 1986
BS, Human Resources & Organizational Development
Andrew Bergen Andrew Bergen's LiveOps Experience March 2014 - March 2015
Job Senior Vice President, Customer Success at Findly
Industry Computer Software
Experience
Findly April 2015 - Present
LiveOps March 2014 - March 2015
LiveOps August 2013 - February 2014
SAP January 2010 - August 2013
Sybase Software January 2007 - December 2010
Sybase Software March 1999 - 2006
Sybase Software January 1998 - March 1999
Charles Schwab & Co., Inc. June 1992 - December 1997
Skills
Enterprise Software, Professional Services, Management, Team Leadership, Mobile Consulting, Consulting, CRM, Business Process, Training, Strategy, Vendor Management, Outsourcing, Business Development, Strategic Partnerships, Project Portfolio..., IT Strategy, Business Process..., Executive Management, SDLC, Start-ups, Management Consulting, SaaS, Cloud Computing, Product Management, Solution Selling, Leadership, Integration, Program Management, Business Intelligence, Software Project..., Financial Services, Account Management, Cross-functional Team..., Strategic Planning, Analytics, Requirements Analysis, Software Development, Pre-sales, Mobile Devices, Telecommunications, Sales, Process Improvement, Business Strategy, Project Management, Solution Architecture, Managed Services
Education
Radford University 1988 — 1992
BBA, Finance
WT Woodson High School, Fairfax VA 1985 — 1987
Findly April 2015 - Present
LiveOps March 2014 - March 2015
LiveOps August 2013 - February 2014
SAP January 2010 - August 2013
Sybase Software January 2007 - December 2010
Sybase Software March 1999 - 2006
Sybase Software January 1998 - March 1999
Charles Schwab & Co., Inc. June 1992 - December 1997
Skills
Enterprise Software, Professional Services, Management, Team Leadership, Mobile Consulting, Consulting, CRM, Business Process, Training, Strategy, Vendor Management, Outsourcing, Business Development, Strategic Partnerships, Project Portfolio..., IT Strategy, Business Process..., Executive Management, SDLC, Start-ups, Management Consulting, SaaS, Cloud Computing, Product Management, Solution Selling, Leadership, Integration, Program Management, Business Intelligence, Software Project..., Financial Services, Account Management, Cross-functional Team..., Strategic Planning, Analytics, Requirements Analysis, Software Development, Pre-sales, Mobile Devices, Telecommunications, Sales, Process Improvement, Business Strategy, Project Management, Solution Architecture, Managed Services
Education
Radford University 1988 — 1992
BBA, Finance
WT Woodson High School, Fairfax VA 1985 — 1987
Kimberly Finnegan Kimberly Finnegan's LiveOps Experience September 2010 - Present
Job Providing solutions to business owners and individuals for Life, Health, Dental, Rx plans, and more.
Industry Insurance
Experience
LiveOps September 2010 - Present
KDF Insurance Solutions 2007 - Present
Harbor Homes, Inc June 2002 - August 2006
YWCA of Manchester NH September 1992 - December 2000
Education
Springfield College 1998 — 2002
Bachelor of Science, Human Services
LiveOps September 2010 - Present
KDF Insurance Solutions 2007 - Present
Harbor Homes, Inc June 2002 - August 2006
YWCA of Manchester NH September 1992 - December 2000
Education
Springfield College 1998 — 2002
Bachelor of Science, Human Services
Kristin Dozier's LiveOps Experience June 2012 - Present
Job President at BLD Customer Service
Industry Consumer Services
Experience
Care A Lot Learning Ctr July 2015 - Present
ACD Direct August 2013 - Present
LiveOps June 2012 - Present
NASW March 2012 - Present
BLD Customer Service September 2011 - Present
Arise Telecommunications May 2010 - September 2012
Skills
Social Services, Mental Health, Non-profits, Case Managment, Community Outreach, Program Evaluation, Staff Development, Child Development, Training, Supervisory Skills, Coaching, Conflict Resolution, Data Entry, Grant Writing, Team Leadership, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Public Speaking, Program Development, Nonprofits, Leadership, Team Building, Customer Satisfaction, Strategic Planning, Social Media, Event Planning, Leadership Development
Education
Rutgers, The State University of New Jersey-Camden 2011 — 2015
Bachelor's degree, Early Childhood Education and Teaching, 3.6
Camden County College 2006 — 2011
Human services, Social Work
Care A Lot Learning Ctr July 2015 - Present
ACD Direct August 2013 - Present
LiveOps June 2012 - Present
NASW March 2012 - Present
BLD Customer Service September 2011 - Present
Arise Telecommunications May 2010 - September 2012
Skills
Social Services, Mental Health, Non-profits, Case Managment, Community Outreach, Program Evaluation, Staff Development, Child Development, Training, Supervisory Skills, Coaching, Conflict Resolution, Data Entry, Grant Writing, Team Leadership, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Public Speaking, Program Development, Nonprofits, Leadership, Team Building, Customer Satisfaction, Strategic Planning, Social Media, Event Planning, Leadership Development
Education
Rutgers, The State University of New Jersey-Camden 2011 — 2015
Bachelor's degree, Early Childhood Education and Teaching, 3.6
Camden County College 2006 — 2011
Human services, Social Work
Megan Matteson Megan Matteson's LiveOps Experience October 2013 - March 2014
Job Aviation Managment and Business Graduate; Pilot, Experienced in Patient Registration, Web Design, and Clerical Admin.
Industry Airlines/Aviation
Experience
LiveOps October 2013 - March 2014
Riverview Hospital Association June 2012 - November 2012
Wisconsin Rapids Rafters Baseball May 2012 - September 2012
University of Dubuque October 2011 - May 2012
University Aviation Association 2011 - 2012
Women in Aviation International September 2008 - 2012
Wisconsin Rapids Rafters Baseball May 2011 - August 2011
University of Dubuque September 2009 - May 2010
University of Dubuque November 2008 - May 2009
Skills
Aviation, Microsoft Office, Commercial Aviation, Airlines, Meditech, Flights, Airports, Cisco Call Manager, Aircraft Maintenance, Teamwork, Leadership, Customer Service, Team Leadership, Team Building, Project Planning, Piloting, Private Pilot, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Inventory Management
Education
Southern New Hampshire University 2015 — 2017
Master of Science (M.S.), Accounting
University of Dubuque 2008 — 2012
Bachelor of Science (B.S.), Aviation Management, 3.5 on 4.0 scale
LiveOps October 2013 - March 2014
Riverview Hospital Association June 2012 - November 2012
Wisconsin Rapids Rafters Baseball May 2012 - September 2012
University of Dubuque October 2011 - May 2012
University Aviation Association 2011 - 2012
Women in Aviation International September 2008 - 2012
Wisconsin Rapids Rafters Baseball May 2011 - August 2011
University of Dubuque September 2009 - May 2010
University of Dubuque November 2008 - May 2009
Skills
Aviation, Microsoft Office, Commercial Aviation, Airlines, Meditech, Flights, Airports, Cisco Call Manager, Aircraft Maintenance, Teamwork, Leadership, Customer Service, Team Leadership, Team Building, Project Planning, Piloting, Private Pilot, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Inventory Management
Education
Southern New Hampshire University 2015 — 2017
Master of Science (M.S.), Accounting
University of Dubuque 2008 — 2012
Bachelor of Science (B.S.), Aviation Management, 3.5 on 4.0 scale
Han Hong Han Hong's LiveOps Experience November 2010 - August 2011
Job Customer Success at Everwise
Industry Information Technology and Services
Experience
Everwise March 2015 - Present
Webb Family Foundation January 2012 - Present
StudentsFirst August 2012 - May 2013
LiveOps November 2010 - August 2011
LiveOps December 2006 - November 2010
AT&T August 2004 - December 2006
Skills
Product Management, Account Management, Data Analysis, Philanthropy, Business Development, Fundraising Operations, Non-profits, Fundraising, Nonprofits, Start-ups, Public Relations, Social Media, Strategy, Program Management, Entrepreneurship, CRM, Management, Marketing, Cross-functional Team..., Leadership
Education
University of California, Berkeley 2000 — 2004
BA, Mass Communications with emphasis in Business Administration
Everwise March 2015 - Present
Webb Family Foundation January 2012 - Present
StudentsFirst August 2012 - May 2013
LiveOps November 2010 - August 2011
LiveOps December 2006 - November 2010
AT&T August 2004 - December 2006
Skills
Product Management, Account Management, Data Analysis, Philanthropy, Business Development, Fundraising Operations, Non-profits, Fundraising, Nonprofits, Start-ups, Public Relations, Social Media, Strategy, Program Management, Entrepreneurship, CRM, Management, Marketing, Cross-functional Team..., Leadership
Education
University of California, Berkeley 2000 — 2004
BA, Mass Communications with emphasis in Business Administration
Rita Camp Rita Camp's LiveOps Experience February 2012 - August 2012
Job Office Manager at Newbern Fabricating
Industry Construction
Experience
Newbern Fabricating July 2015 - Present
The Vision Network May 2013 - July 2015
Gibson County Special School District May 2009 - May 2013
LiveOps February 2012 - August 2012
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Telephone Skills, PowerPoint, Customer Satisfaction, Call Centers, Time Management, Event Planning, Training, Public Speaking, Teamwork, Team Building, Troubleshooting, Administrative..., Team Leadership, Social Media
Education
Union University 1996 — 1999
Elementary Education and Teaching
Gibson County High School 1992 — 1996
College/University Preparatory and Advanced High School/Secondary Diploma Program
Newbern Fabricating July 2015 - Present
The Vision Network May 2013 - July 2015
Gibson County Special School District May 2009 - May 2013
LiveOps February 2012 - August 2012
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Telephone Skills, PowerPoint, Customer Satisfaction, Call Centers, Time Management, Event Planning, Training, Public Speaking, Teamwork, Team Building, Troubleshooting, Administrative..., Team Leadership, Social Media
Education
Union University 1996 — 1999
Elementary Education and Teaching
Gibson County High School 1992 — 1996
College/University Preparatory and Advanced High School/Secondary Diploma Program
Mario Alvara Mario Alvara's LiveOps Experience 2015 - Present
Job Senior Alumni Representative at Apollo Group
Industry Higher Education
Experience
LiveOps 2015 - Present
Apollo Group October 2007 - February 2012
Southwest Airlines June 2004 - October 2007
Frontier Airlines October 1999 - June 2004
Skills
Admissions, Higher Education, Enrollment Management, Adult Education, Student Affairs, Staff Development, Student Financial Aid, Student Recruiting, Leadership Development, Distance Learning, Leadership, E-Learning, Critical Thinking, Training, Campus, Public Speaking, Coaching, Career Counseling, Retaining Customers, Instructional Design
Education
Western International University 2010 — 2013
Masters in Business Administration, Management
University of Phoenix 2007 — 2010
Bachelors of Science in Business, Marketing
Phoenix College 2005 — 2006
Graphic Design
LiveOps 2015 - Present
Apollo Group October 2007 - February 2012
Southwest Airlines June 2004 - October 2007
Frontier Airlines October 1999 - June 2004
Skills
Admissions, Higher Education, Enrollment Management, Adult Education, Student Affairs, Staff Development, Student Financial Aid, Student Recruiting, Leadership Development, Distance Learning, Leadership, E-Learning, Critical Thinking, Training, Campus, Public Speaking, Coaching, Career Counseling, Retaining Customers, Instructional Design
Education
Western International University 2010 — 2013
Masters in Business Administration, Management
University of Phoenix 2007 — 2010
Bachelors of Science in Business, Marketing
Phoenix College 2005 — 2006
Graphic Design
Dottie Anderson Dottie Anderson's LiveOps Experience August 2015 - Present
Job Sr. Benefits/HRIS Specialist
Industry Computer Software
Experience
LiveOps August 2015 - Present
Enghouse Interactive August 2011 - August 2015
Terros January 2009 - August 2011
Head/Penn Racquet Sports September 2000 - June 2008
Dolphin Precision Investment Castings September 1997 - June 2000
Arizona Biltmore May 1994 - September 1997
Ameron International January 1981 - September 1993
Skills
Employee Benefits, Benefits Administration, ADP Payroll, Payroll, Benefits Design, HRIS, FMLA, Applicant Tracking..., Human Resources, Employee Relations, Organizational..., Recruiting, Talent Acquisition, Performance Management, Process Improvement, Employee Engagement, Policy, HR Policies, Accounts Payable, Talent Management, Deferred Compensation, Onboarding, Interviews, Employee Training, Workforce Planning, Management, Job Descriptions, Employment Law, Workers Compensation, 401k, Form 5500 preparation, Garnishments, Payroll Taxes, New Hire Orientations
Education
Baker College Online 2003 — 2003
Human Resources
Insurance Educational Association 1982 — 1983
Certificate, Workers' Compensation Claims Adminstration
Phoenix College 1982 — 1982
Business Administration and Management, General
Cajon High School 1976 — 1979
LiveOps August 2015 - Present
Enghouse Interactive August 2011 - August 2015
Terros January 2009 - August 2011
Head/Penn Racquet Sports September 2000 - June 2008
Dolphin Precision Investment Castings September 1997 - June 2000
Arizona Biltmore May 1994 - September 1997
Ameron International January 1981 - September 1993
Skills
Employee Benefits, Benefits Administration, ADP Payroll, Payroll, Benefits Design, HRIS, FMLA, Applicant Tracking..., Human Resources, Employee Relations, Organizational..., Recruiting, Talent Acquisition, Performance Management, Process Improvement, Employee Engagement, Policy, HR Policies, Accounts Payable, Talent Management, Deferred Compensation, Onboarding, Interviews, Employee Training, Workforce Planning, Management, Job Descriptions, Employment Law, Workers Compensation, 401k, Form 5500 preparation, Garnishments, Payroll Taxes, New Hire Orientations
Education
Baker College Online 2003 — 2003
Human Resources
Insurance Educational Association 1982 — 1983
Certificate, Workers' Compensation Claims Adminstration
Phoenix College 1982 — 1982
Business Administration and Management, General
Cajon High School 1976 — 1979
Briann Lippold Briann Lippold's LiveOps Experience July 2013 - September 2014
Job Account Representative, realtor.com
Industry Real Estate
Experience
realtor.com January 2015 - Present
LiveOps July 2013 - September 2014
Banner Health October 2011 - June 2013
Insight Enterprises Inc. April 2007 - October 2011
Insight Enterprises Inc. November 2005 - April 2007
Waste Management, Inc. November 2004 - November 2005
MCI Corporation September 2003 - November 2005
Corporate Business Systems, Inc. June 2001 - September 2003
Corporate Business Systems, Inc. March 1999 - June 2001
Corporate Business Systems, Inc. June 1995 - March 1999
Skills
Business Development, New Business Development, Project Management, Customer Service, Strategic Planning, Sales Management, Negotiation, Solution Selling, Sales Operations, Training, CRM, Call Centers, Direct Sales, Vendor Management, Troubleshooting, Cross-functional Team..., Salesforce.com, Customer Satisfaction, Program Management, Enterprise Software, Strategy, Lead Generation
Education
Phoenix College
realtor.com January 2015 - Present
LiveOps July 2013 - September 2014
Banner Health October 2011 - June 2013
Insight Enterprises Inc. April 2007 - October 2011
Insight Enterprises Inc. November 2005 - April 2007
Waste Management, Inc. November 2004 - November 2005
MCI Corporation September 2003 - November 2005
Corporate Business Systems, Inc. June 2001 - September 2003
Corporate Business Systems, Inc. March 1999 - June 2001
Corporate Business Systems, Inc. June 1995 - March 1999
Skills
Business Development, New Business Development, Project Management, Customer Service, Strategic Planning, Sales Management, Negotiation, Solution Selling, Sales Operations, Training, CRM, Call Centers, Direct Sales, Vendor Management, Troubleshooting, Cross-functional Team..., Salesforce.com, Customer Satisfaction, Program Management, Enterprise Software, Strategy, Lead Generation
Education
Phoenix College
Tim Kleffman's LiveOps Experience December 2011 - February 2013
Job Actively Seeking a New Opportunity: Broadly Experience Saas Customer Success & Services/COO Executive
Industry Computer Software
Experience
Conviva February 2013 - September 2015
LiveOps December 2011 - February 2013
LiveOps September 2009 - November 2011
TuVox May 2007 - July 2009
TuVox 2005 - 2007
TuVox 2003 - 2005
Sentica Corporation January 2000 - October 2000
Splash Technology 1998 - 1999
Splash Technology 1996 - 1998
Radius Corporation 1994 - 1995
Skills
SaaS, Enterprise Software, Professional Services, Cloud Computing, Strategic Partnerships, Business Development, CRM, Cross-functional Team..., Telecommunications, Account Management, Start-ups, Salesforce.com, Contact Centers, Cloud Applications, Speech Recognition, Executive Management, Customer Experience, Customer Support, Leadership, Integration, Training, Channel Sales, Managed Services, Competitive Analysis, Software Development, IVR, Speech Technology, Engineering Management, Customer Escalation..., Social Media, Mobile Applications, Unified Communications, Product Development, Program Management, Pre-sales, Call Centers, Color Management, Sales Process, Lead Generation, Sales Engineering, Partner Management, Go-to-market Strategy, CTI, Mobile Devices, Sales, Sales Operations, Color Printing, Big Data, Online Video Strategy, Live Video Streaming
Education
University of California, Davis
BS Electrical and Computer Engineering, Electronics, Circuits, and Signal Processing
Conviva February 2013 - September 2015
LiveOps December 2011 - February 2013
LiveOps September 2009 - November 2011
TuVox May 2007 - July 2009
TuVox 2005 - 2007
TuVox 2003 - 2005
Sentica Corporation January 2000 - October 2000
Splash Technology 1998 - 1999
Splash Technology 1996 - 1998
Radius Corporation 1994 - 1995
Skills
SaaS, Enterprise Software, Professional Services, Cloud Computing, Strategic Partnerships, Business Development, CRM, Cross-functional Team..., Telecommunications, Account Management, Start-ups, Salesforce.com, Contact Centers, Cloud Applications, Speech Recognition, Executive Management, Customer Experience, Customer Support, Leadership, Integration, Training, Channel Sales, Managed Services, Competitive Analysis, Software Development, IVR, Speech Technology, Engineering Management, Customer Escalation..., Social Media, Mobile Applications, Unified Communications, Product Development, Program Management, Pre-sales, Call Centers, Color Management, Sales Process, Lead Generation, Sales Engineering, Partner Management, Go-to-market Strategy, CTI, Mobile Devices, Sales, Sales Operations, Color Printing, Big Data, Online Video Strategy, Live Video Streaming
Education
University of California, Davis
BS Electrical and Computer Engineering, Electronics, Circuits, and Signal Processing
Pete Fritchman Pete Fritchman's LiveOps Experience May 2007 - September 2007
Job Sr. Operations Engineer at FXCM
Industry Internet
Experience
FXCM November 2013 - Present
OnLive October 2012 - October 2013
XDN, Inc July 2012 - October 2012
Mozilla Corporation January 2011 - July 2012
Dasient January 2010 - January 2011
OnLive, Inc. March 2008 - January 2010
Enfold, Inc. September 2007 - March 2008
Liveops May 2007 - September 2007
Google April 2005 - May 2007
FedEx Services January 2003 - April 2005
Skills
Operating Systems, Architecture, FreeBSD, Python, Linux, Cloud Computing, Software Engineering, Shell Scripting, Ruby, C++, Unix, System Administration, Apache, Servers, Scalability, Bash, Puppet, Perl, Open Source, Distributed Systems, Software Design, MySQL, Software Development, TCP/IP, Unix Shell Scripting, Git, Subversion, Solaris, System Architecture, Architectures
Education
Rochester Institute of Technology 2001 — 2002
worked towards a BS, Computer Science
FXCM November 2013 - Present
OnLive October 2012 - October 2013
XDN, Inc July 2012 - October 2012
Mozilla Corporation January 2011 - July 2012
Dasient January 2010 - January 2011
OnLive, Inc. March 2008 - January 2010
Enfold, Inc. September 2007 - March 2008
Liveops May 2007 - September 2007
Google April 2005 - May 2007
FedEx Services January 2003 - April 2005
Skills
Operating Systems, Architecture, FreeBSD, Python, Linux, Cloud Computing, Software Engineering, Shell Scripting, Ruby, C++, Unix, System Administration, Apache, Servers, Scalability, Bash, Puppet, Perl, Open Source, Distributed Systems, Software Design, MySQL, Software Development, TCP/IP, Unix Shell Scripting, Git, Subversion, Solaris, System Architecture, Architectures
Education
Rochester Institute of Technology 2001 — 2002
worked towards a BS, Computer Science
Carla Diez-Canseco Carla Diez-Canseco's LiveOps Experience July 2010 - April 2011
Job Executive Human Resources Consultant, Principal at Constant Radius HR Consulting
Industry Human Resources
Experience
Constant Radius HR Consulting July 2008 - Present
Intersect ENT 2011 - 2014
LiveOps July 2010 - April 2011
FP International July 2009 - June 2010
Abbott Vascular April 2006 - July 2008
Guidant Corporation (purchased by Abbott Laboratories) 1996 - 2006
EA Engineering, Science, and Technology 1994 - 1996
Skills
Talent Management, Talent Acquisition, Performance Management, Succession Planning, Employee Relations, HR Consulting, Organizational..., Employee Engagement, Compliance, Interviewing, Human Resources..., Strategic Analysis and..., Organizational Design, Conflict Resolution, Employment Best..., Leadership, Employee Retention, Global Human Resources..., Total Rewards, Benefits Selection and..., HR Process Improvement, Change Management, HRIS, Leadership Development, Strategy, Personnel Management, Interviews, Recruiting, Human Resources
Education
University of San Francisco 1996 — 1998
Masters, HR Management and Organizational Development
Universidad de Lima 1984 — 1988
BS, Communications
Institute for Human Resource Management
PHR, Human Resource Management
UC Berkeley - Extension
Certificate, Human Resources Management
Constant Radius HR Consulting July 2008 - Present
Intersect ENT 2011 - 2014
LiveOps July 2010 - April 2011
FP International July 2009 - June 2010
Abbott Vascular April 2006 - July 2008
Guidant Corporation (purchased by Abbott Laboratories) 1996 - 2006
EA Engineering, Science, and Technology 1994 - 1996
Skills
Talent Management, Talent Acquisition, Performance Management, Succession Planning, Employee Relations, HR Consulting, Organizational..., Employee Engagement, Compliance, Interviewing, Human Resources..., Strategic Analysis and..., Organizational Design, Conflict Resolution, Employment Best..., Leadership, Employee Retention, Global Human Resources..., Total Rewards, Benefits Selection and..., HR Process Improvement, Change Management, HRIS, Leadership Development, Strategy, Personnel Management, Interviews, Recruiting, Human Resources
Education
University of San Francisco 1996 — 1998
Masters, HR Management and Organizational Development
Universidad de Lima 1984 — 1988
BS, Communications
Institute for Human Resource Management
PHR, Human Resource Management
UC Berkeley - Extension
Certificate, Human Resources Management
Pamela Herron Pamela Herron's LiveOps Experience April 2007 - November 2007
Job Client Services Account Manager at BlueAnt Wireless
Industry Retail
Experience
BlueAnt Wireless August 2011 - October 2012
Federal Signal Corporation November 2008 - August 2011
Paige Personel/Federal Signal Corp November 2007 - October 2008
LiveOps April 2007 - November 2007
Jabra July 2004 - March 2007
Archibald Candy Corp April 2002 - January 2004
Mi-Jack Products May 1993 - March 2002
Skills
Customer Service, Wireless, Product Management, Account Management, Sales Management, Accounts Receivable, Cash Posting, Collections, Journal Entries, Account Reconciliation
Education
Robert Morris College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Robert Morris College 1991 — 1992
Associate's degree, Accounting
BlueAnt Wireless August 2011 - October 2012
Federal Signal Corporation November 2008 - August 2011
Paige Personel/Federal Signal Corp November 2007 - October 2008
LiveOps April 2007 - November 2007
Jabra July 2004 - March 2007
Archibald Candy Corp April 2002 - January 2004
Mi-Jack Products May 1993 - March 2002
Skills
Customer Service, Wireless, Product Management, Account Management, Sales Management, Accounts Receivable, Cash Posting, Collections, Journal Entries, Account Reconciliation
Education
Robert Morris College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Robert Morris College 1991 — 1992
Associate's degree, Accounting
Vincent Pham Vincent Pham's LiveOps Experience 2011 - Present
Job at salesforce.com
Industry Computer Software
Experience
salesforce.com June 2013 - Present
LiveOps 2011 - Present
LiveOps 2009 - 2011
TuVox (Acquired by West) 2004 - 2009
Skills
Product Management, Client Services, Application Development, Analytics, User Interface Design, Product Strategy, SaaS, Call Center, Interaction Design, Enterprise Software, Cloud Applications, Cloud Computing, Web Applications, Usability Testing, A/B testing, Speech Recognition, IVR, Professional Services
Education
Stanford University 1999 — 2003
BS, Symbolic Systems: Human Computer Interaction Focus
salesforce.com June 2013 - Present
LiveOps 2011 - Present
LiveOps 2009 - 2011
TuVox (Acquired by West) 2004 - 2009
Skills
Product Management, Client Services, Application Development, Analytics, User Interface Design, Product Strategy, SaaS, Call Center, Interaction Design, Enterprise Software, Cloud Applications, Cloud Computing, Web Applications, Usability Testing, A/B testing, Speech Recognition, IVR, Professional Services
Education
Stanford University 1999 — 2003
BS, Symbolic Systems: Human Computer Interaction Focus
Paul Zalewski's LiveOps Experience April 2011 - January 2012
Job SeniorLevel Manager | Marketing | Operations | 10+ Years Startup and Fortune 500 Experience
Industry Marketing and Advertising
Experience
iCracked Inc. May 2015 - Present
Call Assistant May 2014 - January 2015
Western Union April 2012 - January 2014
GetHired, Inc. January 2012 - March 2012
LiveOps April 2011 - January 2012
LiveOps April 2009 - April 2011
Liveops August 2007 - March 2009
Synapse Group, Inc. September 2006 - July 2007
Synapse Group, Inc. February 2006 - October 2006
Synapse Group, Inc. July 2005 - February 2006
Skills
Analytics, Start-ups, Direct Marketing, Strategic Partnerships, Vendor Management, Account Management, Process Improvement, Product Marketing, Data Analysis, Business Development, Strategy, Partnership Marketing, Management, Leadership, People Management, Hiring, Contract Negotiation, Marketing, Project Management, Marketing Strategy, Client Services, A/B testing, Inbound Marketing, SEO, Market Research, Salesforce.com, Vendor Relations, Startups, B2B Marketing, Offsites, Execution, Corporate Communications, Copywriting, Ghostwriting, Sales, Business Strategy, Digital Marketing, Presentations, Writing, Business Writing, CRM, Content Marketing, Local SEO
Education
The Johns Hopkins University 2001 — 2005
Bachelor of Arts, Economics
iCracked Inc. May 2015 - Present
Call Assistant May 2014 - January 2015
Western Union April 2012 - January 2014
GetHired, Inc. January 2012 - March 2012
LiveOps April 2011 - January 2012
LiveOps April 2009 - April 2011
Liveops August 2007 - March 2009
Synapse Group, Inc. September 2006 - July 2007
Synapse Group, Inc. February 2006 - October 2006
Synapse Group, Inc. July 2005 - February 2006
Skills
Analytics, Start-ups, Direct Marketing, Strategic Partnerships, Vendor Management, Account Management, Process Improvement, Product Marketing, Data Analysis, Business Development, Strategy, Partnership Marketing, Management, Leadership, People Management, Hiring, Contract Negotiation, Marketing, Project Management, Marketing Strategy, Client Services, A/B testing, Inbound Marketing, SEO, Market Research, Salesforce.com, Vendor Relations, Startups, B2B Marketing, Offsites, Execution, Corporate Communications, Copywriting, Ghostwriting, Sales, Business Strategy, Digital Marketing, Presentations, Writing, Business Writing, CRM, Content Marketing, Local SEO
Education
The Johns Hopkins University 2001 — 2005
Bachelor of Arts, Economics
Julie Joyce Julie Joyce's LiveOps Experience October 2011 - June 2012
Job Integrated Marketing & Communications Strategy Manager at Dynamic Publishing & Exec. Producer & Host of Book Tour Radio
Industry Public Relations and Communications
Experience
Dynamic Publishing January 2007 - Present
Book Tour Radio October 2011 - Present
LiveOps October 2011 - June 2012
Morgan Stanley January 2007 - December 2011
American School September 2002 - January 2007
Skills
Books, Radio, Published Author, Publicity, Creative Writing, Blogging, Copywriting, Creative Writer, Publishing, Editing, Journalism, Social Networking, Newsletters, Press Releases, Copy Editing, Freelance Writing, Non-fiction, Storytelling, Editorial, Content Development, Fiction, Proofreading, Web Content, Ebooks, Literature, Fiction Writing, Ghostwriting, Short Stories, Magazine Articles, Magazines, Book Reviews, Online Publishing, Feature Articles, Content Strategy, Memoir, New Media, Fact-checking, Manuscript, Publications, Content Writing, Content Management, Marketing Copy, AP Style, SEO copywriting, Newspapers, Speech Writing, History, Screenwriting, SEO, Curating
Education
Roosevelt University
Bachelor of Science (B.S.) Business Administration, Finance
Dynamic Publishing January 2007 - Present
Book Tour Radio October 2011 - Present
LiveOps October 2011 - June 2012
Morgan Stanley January 2007 - December 2011
American School September 2002 - January 2007
Skills
Books, Radio, Published Author, Publicity, Creative Writing, Blogging, Copywriting, Creative Writer, Publishing, Editing, Journalism, Social Networking, Newsletters, Press Releases, Copy Editing, Freelance Writing, Non-fiction, Storytelling, Editorial, Content Development, Fiction, Proofreading, Web Content, Ebooks, Literature, Fiction Writing, Ghostwriting, Short Stories, Magazine Articles, Magazines, Book Reviews, Online Publishing, Feature Articles, Content Strategy, Memoir, New Media, Fact-checking, Manuscript, Publications, Content Writing, Content Management, Marketing Copy, AP Style, SEO copywriting, Newspapers, Speech Writing, History, Screenwriting, SEO, Curating
Education
Roosevelt University
Bachelor of Science (B.S.) Business Administration, Finance
Desirae Jackson Desirae Jackson's LiveOps Experience July 2012 - April 2013
Job Customer Service Rep
Industry Telecommunications
Experience
IST Management/ Lester Schwab Katz & Dwyer October 2014 - Present
Sitel February 2014 - August 2014
TeleTech October 2012 - November 2013
LiveOps July 2012 - April 2013
1NW Contact March 2011 - July 2012
Marriott February 2009 - March 2011
Babies R' Us March 2005 - August 2007
Skills
Customer Service, Sales, Payments, Data Entry, Telephone Skills, Customer Satisfaction, Phone Etiquette, Time Management
Education
Tiffin University 2012 — 2015
Bachelor's degree, Information Technology, Sophomore
IST Management/ Lester Schwab Katz & Dwyer October 2014 - Present
Sitel February 2014 - August 2014
TeleTech October 2012 - November 2013
LiveOps July 2012 - April 2013
1NW Contact March 2011 - July 2012
Marriott February 2009 - March 2011
Babies R' Us March 2005 - August 2007
Skills
Customer Service, Sales, Payments, Data Entry, Telephone Skills, Customer Satisfaction, Phone Etiquette, Time Management
Education
Tiffin University 2012 — 2015
Bachelor's degree, Information Technology, Sophomore
Sarah Blank Sarah Blank's LiveOps Experience November 2006 - January 2010
Job Sales Account Manager at Linear Title and Closing
Industry Banking
Experience
Linear Title & Closing February 2013 - Present
Sovereign Bank February 2010 - February 2013
LiveOps November 2006 - January 2010
Skills
Loans, Mortgage, Banking, Retail, Lines Of Credit, Cross Selling, Deposits, Sales Management, Loan Origination, Coaching, Retail Banking, Compliance, Mortgage Lending, Problem Solving, Relationship Management, Customer Service, Proactive Monitoring, Title Insurance, Loan Closings, Loan Servicing, Home Equity Loans, Mortgage Banking, Residential Mortgages, Foreclosures, Sales, Credit, REO, Commercial Lending, FHA, Consumer Lending, Mortgage Underwriting, Underwriting, VA loans, FHA financing, Home Equity Lines of..., Credit Analysis, Loss Mitigation, USDA, Commercial Banking, Construction Loans, Reverse Mortgages, Government Loans, Mortgage Servicing, Customer Retention, Investment Properties, Mortgage Marketing, Real Estate Financing, Finance
Education
Chariho
Rhode Island College
Linear Title & Closing February 2013 - Present
Sovereign Bank February 2010 - February 2013
LiveOps November 2006 - January 2010
Skills
Loans, Mortgage, Banking, Retail, Lines Of Credit, Cross Selling, Deposits, Sales Management, Loan Origination, Coaching, Retail Banking, Compliance, Mortgage Lending, Problem Solving, Relationship Management, Customer Service, Proactive Monitoring, Title Insurance, Loan Closings, Loan Servicing, Home Equity Loans, Mortgage Banking, Residential Mortgages, Foreclosures, Sales, Credit, REO, Commercial Lending, FHA, Consumer Lending, Mortgage Underwriting, Underwriting, VA loans, FHA financing, Home Equity Lines of..., Credit Analysis, Loss Mitigation, USDA, Commercial Banking, Construction Loans, Reverse Mortgages, Government Loans, Mortgage Servicing, Customer Retention, Investment Properties, Mortgage Marketing, Real Estate Financing, Finance
Education
Chariho
Rhode Island College
Celestine Jones-Bowman's LiveOps Experience October 2013 - December 2014
Job CD Artistry
Industry Online Media
Experience
AppleOne Employment Services December 2014 - Present
LiveOps October 2013 - December 2014
PrideStaff January 2014 - April 2014
NextEra Energy, Inc. August 2008 - August 2012
Skills
Customer Service, Beauty Industry, Fashion, Retail, Social Networking, Microsoft Office, Cosmetics, Hair Care, Advertising, Public Speaking, Microsoft Word, Cosmetology, Marketing Strategy, Microsoft Excel
Education
Palm Beach State College
Associate of Science (AS), Business Administration and Management, General
North Technical Educational Center 1999 — 2000
Cosmetologist, Cosmetology/Cosmetologist, General
AppleOne Employment Services December 2014 - Present
LiveOps October 2013 - December 2014
PrideStaff January 2014 - April 2014
NextEra Energy, Inc. August 2008 - August 2012
Skills
Customer Service, Beauty Industry, Fashion, Retail, Social Networking, Microsoft Office, Cosmetics, Hair Care, Advertising, Public Speaking, Microsoft Word, Cosmetology, Marketing Strategy, Microsoft Excel
Education
Palm Beach State College
Associate of Science (AS), Business Administration and Management, General
North Technical Educational Center 1999 — 2000
Cosmetologist, Cosmetology/Cosmetologist, General
Sarah Waterson Sarah Waterson's LiveOps Experience September 2005 - March 2010
Job Senior Experience Designer at Yahoo
Industry Internet
Experience
Yahoo September 2014 - Present
Luminate Inc March 2010 - September 2014
LiveOps September 2005 - March 2010
California State Automobile Association February 2005 - September 2005
PeopleSoft July 2003 - January 2005
Bolt Peters User Experience February 2003 - July 2003
UC Berkeley Department of Electrical Engineering and Computer Science September 2000 - May 2002
Microsoft June 1999 - September 1999
Hewlett-Packard June 1998 - September 1998
Skills
User Experience, User Interface Design, Usability Testing, Web Design, HTML, CSS, JavaScript, jQuery, User Experience Design, User Research, Front-end Design, Front-end Coding, Wire Framing, Mockups, Paper Prototyping, Interaction Design, Usability, User Interface, Web Applications, User-centered Design, Heuristic Evaluation, Contextual Inquiry, Wireframes, Visual Design, User Scenarios
Education
U.C. Berkeley 2000 — 2002
MS, Computer Science, HCI Focus
Ohio State University 1995 — 2000
BS, Computer Science
Yahoo September 2014 - Present
Luminate Inc March 2010 - September 2014
LiveOps September 2005 - March 2010
California State Automobile Association February 2005 - September 2005
PeopleSoft July 2003 - January 2005
Bolt Peters User Experience February 2003 - July 2003
UC Berkeley Department of Electrical Engineering and Computer Science September 2000 - May 2002
Microsoft June 1999 - September 1999
Hewlett-Packard June 1998 - September 1998
Skills
User Experience, User Interface Design, Usability Testing, Web Design, HTML, CSS, JavaScript, jQuery, User Experience Design, User Research, Front-end Design, Front-end Coding, Wire Framing, Mockups, Paper Prototyping, Interaction Design, Usability, User Interface, Web Applications, User-centered Design, Heuristic Evaluation, Contextual Inquiry, Wireframes, Visual Design, User Scenarios
Education
U.C. Berkeley 2000 — 2002
MS, Computer Science, HCI Focus
Ohio State University 1995 — 2000
BS, Computer Science
Adam Hoe Adam Hoe's LiveOps Experience February 2015 - Present
Job Multimedia Developer
Industry E-Learning
Experience
LiveOps February 2015 - Present
TeleTech December 2010 - February 2015
LiveOps February 2012 - March 2014
Education Northwest July 2012 - December 2012
Cubic April 2009 - December 2010
Teletech March 2008 - January 2009
Cubic November 2006 - October 2007
Skills
Flash, Captivate, E-Learning, Multimedia, Photoshop, 3D Modeling, ActionScript, Adobe Creative Suite, CSS, Web Design, Dreamweaver, Adobe Muse, HTML5, XML, Articulate Storyline
Education
State University of New York College at Oswego 2000 — 2004
BFA, Graphic Design
LiveOps February 2015 - Present
TeleTech December 2010 - February 2015
LiveOps February 2012 - March 2014
Education Northwest July 2012 - December 2012
Cubic April 2009 - December 2010
Teletech March 2008 - January 2009
Cubic November 2006 - October 2007
Skills
Flash, Captivate, E-Learning, Multimedia, Photoshop, 3D Modeling, ActionScript, Adobe Creative Suite, CSS, Web Design, Dreamweaver, Adobe Muse, HTML5, XML, Articulate Storyline
Education
State University of New York College at Oswego 2000 — 2004
BFA, Graphic Design
Kunal Pathak Kunal Pathak's LiveOps Experience October 2010 - March 2011
Job Senior License Consultant at Oracle and Evening MBA student at Santa Clara University
Industry Information Technology and Services
Experience
Oracle October 2013 - Present
KPMG Advisory January 2012 - September 2013
Google July 2011 - January 2012
Santa Clara University September 2010 - June 2011
LiveOps October 2010 - March 2011
Natus Medical June 2010 - January 2011
Speedeals June 2010 - September 2010
Skills
Data Analysis, SQL, Java, HTML, SharePoint, Project Management, C++, Microsoft Excel, Competitive Analysis, C, Scrum, Microsoft Office, Google Analytics, Google Adwords, Marketing, Cross-functional Team..., Integration, MySQL, Databases, Agile Methodologies, Social Media Marketing, Business Analysis, Microsoft SQL Server, Analysis, Visio, Program Management, Business Process, Quality Assurance, Strategy, Mobile Devices, Process Improvement, Management, Business Development
Education
Santa Clara University - Leavey School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
Stanford University 2012 — 2013
Professional Certificate, IT Benchmarking / Software Asset Management
Santa Clara University - Leavey School of Business 2009 — 2011
Masters, Information Systems
University of Mumbai 2004 — 2009
Bachelors in Engineering, Information Technology
National Institute of Event Management 2005 — 2006
Diploma, Event Strategy, Marketing
Oracle October 2013 - Present
KPMG Advisory January 2012 - September 2013
Google July 2011 - January 2012
Santa Clara University September 2010 - June 2011
LiveOps October 2010 - March 2011
Natus Medical June 2010 - January 2011
Speedeals June 2010 - September 2010
Skills
Data Analysis, SQL, Java, HTML, SharePoint, Project Management, C++, Microsoft Excel, Competitive Analysis, C, Scrum, Microsoft Office, Google Analytics, Google Adwords, Marketing, Cross-functional Team..., Integration, MySQL, Databases, Agile Methodologies, Social Media Marketing, Business Analysis, Microsoft SQL Server, Analysis, Visio, Program Management, Business Process, Quality Assurance, Strategy, Mobile Devices, Process Improvement, Management, Business Development
Education
Santa Clara University - Leavey School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
Stanford University 2012 — 2013
Professional Certificate, IT Benchmarking / Software Asset Management
Santa Clara University - Leavey School of Business 2009 — 2011
Masters, Information Systems
University of Mumbai 2004 — 2009
Bachelors in Engineering, Information Technology
National Institute of Event Management 2005 — 2006
Diploma, Event Strategy, Marketing
Enrique A. Sanchez Montellano Enrique A. Sanchez Montellano's LiveOps Experience October 2010 - July 2011
Job Cyber Security Assessor Expert at Pacific Gas and Electric Company
Industry Computer & Network Security
Experience
Pacific Gas and Electric Company November 2013 - Present
Yaguarete Security August 2005 - Present
Accuvant July 2011 - November 2013
LiveOps October 2010 - July 2011
www.hypersec.co.uk January 2004 - August 2005
Sm4rt Security Services 2004 - 2004
Kelsi Siler January 2002 - December 2003
Defcom 1999 - 2002
Defcom AB August 2000 - October 2001
Skills
Penetration Testing, Computer Security, Firewalls, Network Architecture, Linux, Windows, Unix, Security, Network Security, IPS, Information Security, Vulnerability Assessment, Security Audits, Application Security, IDS, Vulnerability Management, CEH, Web Application Security, Information Security..., Malware Analysis, Virtualization, Intrusion Detection, Encryption, Vulnerability Scanning, ISO 27001, Operating Systems, CISSP, Computer Forensics, Internet Security, Reverse Engineering, Wireless Security, Cryptography, VPN, TCP/IP, Security Research, PKI, PCI DSS, Security Architecture..., DLP, Antivirus, Data Security, Incident Response, Security Awareness, CISM, Security Policy, Identity Management
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1994 — 1999
Eng, Engineering
Pacific Gas and Electric Company November 2013 - Present
Yaguarete Security August 2005 - Present
Accuvant July 2011 - November 2013
LiveOps October 2010 - July 2011
www.hypersec.co.uk January 2004 - August 2005
Sm4rt Security Services 2004 - 2004
Kelsi Siler January 2002 - December 2003
Defcom 1999 - 2002
Defcom AB August 2000 - October 2001
Skills
Penetration Testing, Computer Security, Firewalls, Network Architecture, Linux, Windows, Unix, Security, Network Security, IPS, Information Security, Vulnerability Assessment, Security Audits, Application Security, IDS, Vulnerability Management, CEH, Web Application Security, Information Security..., Malware Analysis, Virtualization, Intrusion Detection, Encryption, Vulnerability Scanning, ISO 27001, Operating Systems, CISSP, Computer Forensics, Internet Security, Reverse Engineering, Wireless Security, Cryptography, VPN, TCP/IP, Security Research, PKI, PCI DSS, Security Architecture..., DLP, Antivirus, Data Security, Incident Response, Security Awareness, CISM, Security Policy, Identity Management
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1994 — 1999
Eng, Engineering
Roshaun Fields Roshaun Fields's LiveOps Experience October 2010 - February 2013
Job Virtual Assistant | Owner at Fields Virtual Solutions
Industry Retail
Experience
Fields Virtual Solutions January 2015 - Present
Vellisbooks PR Service October 2013 - Present
Beautiful Bundles Of Joy January 2013 - Present
LiveOps October 2010 - February 2013
Creative Seeds LLC May 2008 - June 2010
Fleet Capital Corporation December 1995 - November 1999
Sheldon Hodes & Associates May 1989 - December 1995
Skills
Event Planning, Marketing, Social Media, Social Media Marketing, Email Marketing, Facebook, Microsoft Excel, Sales, Coaching, Event Management
Education
Robert Morris University - Illinois
Fields Virtual Solutions January 2015 - Present
Vellisbooks PR Service October 2013 - Present
Beautiful Bundles Of Joy January 2013 - Present
LiveOps October 2010 - February 2013
Creative Seeds LLC May 2008 - June 2010
Fleet Capital Corporation December 1995 - November 1999
Sheldon Hodes & Associates May 1989 - December 1995
Skills
Event Planning, Marketing, Social Media, Social Media Marketing, Email Marketing, Facebook, Microsoft Excel, Sales, Coaching, Event Management
Education
Robert Morris University - Illinois
Billy S Curry Billy S Curry's LiveOps Experience April 2010 - August 2011
Job Sweeper/Industrial Cleaner at IH Services, Inc.
Industry Facilities Services
Experience
IH Services, Inc. May 2014 - Present
Afni October 2013 - April 2014
Walmart May 2012 - April 2013
Murphy USA February 2012 - June 2012
West Corporation August 2011 - February 2012
LiveOps April 2010 - August 2011
Intelenet America June 2008 - May 2011
Robertsons' Shell (OOB) June 2007 - May 2008
Walmart March 2004 - June 2007
Skills
Customer Service, Supervisory Skills, Training, Employee Training, Organization Skills, Microsoft Office, Cash Handling, Management, Help Desk Support, Technical Support, Customer Support, Easily Adaptable, Sales, Up-selling, Cross Selling, Diversity & Inclusion, Business Travel, Leisure Travel, Travel Planning, Tourism, Finance, Troubleshooting, Retail Sales, Sales Management, Planograms, Planogram Development, Inventory Management, Inventory Control, Cisco VoIP, Telemarketing, Industrial Cleaning, People Skills, Soft Skills, Telephone Skills, CRM, Interviews, Financial Reporting, Business Development, Team Building, Team Leadership, Cashiering, Store Remodeling
Education
Somerset Community College 2010 — 2013
Associate in Applied Science (A.A.S.), Business Administration and Management, General
Russell County High School 1999 — 2003
High School Diploma, General Studies
IH Services, Inc. May 2014 - Present
Afni October 2013 - April 2014
Walmart May 2012 - April 2013
Murphy USA February 2012 - June 2012
West Corporation August 2011 - February 2012
LiveOps April 2010 - August 2011
Intelenet America June 2008 - May 2011
Robertsons' Shell (OOB) June 2007 - May 2008
Walmart March 2004 - June 2007
Skills
Customer Service, Supervisory Skills, Training, Employee Training, Organization Skills, Microsoft Office, Cash Handling, Management, Help Desk Support, Technical Support, Customer Support, Easily Adaptable, Sales, Up-selling, Cross Selling, Diversity & Inclusion, Business Travel, Leisure Travel, Travel Planning, Tourism, Finance, Troubleshooting, Retail Sales, Sales Management, Planograms, Planogram Development, Inventory Management, Inventory Control, Cisco VoIP, Telemarketing, Industrial Cleaning, People Skills, Soft Skills, Telephone Skills, CRM, Interviews, Financial Reporting, Business Development, Team Building, Team Leadership, Cashiering, Store Remodeling
Education
Somerset Community College 2010 — 2013
Associate in Applied Science (A.A.S.), Business Administration and Management, General
Russell County High School 1999 — 2003
High School Diploma, General Studies
Amy Bashore Amy Bashore's LiveOps Experience January 2014 - Present
Job Independent Agent
Industry Information Technology and Services
Experience
LiveOps January 2014 - Present
ABX Air, Inc. 1993 - 2009
Skills
Microsoft Office, Dreamweaver, HTML, Web Page, Visual Basic, Oral & Written..., Efficiency, Digital Audio, Video Editing, Forklift Operator, Customer Service, Web Pages, Computer Hardware, Windows XP
Education
Southern State Community College 2010 — 2012
Associate of Science (AS), Computer Technology/Multimedia
LiveOps January 2014 - Present
ABX Air, Inc. 1993 - 2009
Skills
Microsoft Office, Dreamweaver, HTML, Web Page, Visual Basic, Oral & Written..., Efficiency, Digital Audio, Video Editing, Forklift Operator, Customer Service, Web Pages, Computer Hardware, Windows XP
Education
Southern State Community College 2010 — 2012
Associate of Science (AS), Computer Technology/Multimedia
Anastassia Fink Anastassia Fink's LiveOps Experience October 2008 - July 2009
Job Principal Online Marketing Specialist at Symantec
Industry Computer & Network Security
Experience
Symantec October 2013 - Present
Room 77 December 2012 - October 2013
Adchemy August 2011 - December 2012
Adchemy April 2010 - August 2011
Adchemy July 2009 - April 2010
LiveOps October 2008 - July 2009
LiveOps May 2006 - October 2008
Synopsys Inc. July 2005 - May 2006
Skills
Digital Marketing, Project Management, Web Analytics, SEM, Email Marketing, PPC, Analytics, Google Adwords, Product Management, Marketing Strategy, Social Media, Landing Page..., Integrated Marketing, A/B testing, Web Marketing, Advertising, Strategy, Display Advertising, Marketing, User Experience, Cross-functional Team..., Social Media Marketing, Affiliate Marketing, Lead Generation, Google Analytics, Online Marketing, SEO, E-commerce, Marketing Automation, Multivariate Testing, Online Advertising, Mobile Marketing, Search Advertising, MSN AdCenter, Conversion Optimization, Customer Acquisition, Organic Search, Keyword Research, Digital Strategy, Online Lead Generation, Campaign Management, Google Webmaster Tools, Mobile Applications, Mobile Advertising, Yahoo Search Marketing, Behavioral Targeting, Omniture, Enterprise Software, Strategic Partnerships, Interactive Marketing
Education
University of California, Berkeley 2003 — 2005
BA, Political Economy of Industrial Societies
UC Santa Cruz Extension 2008 — 2010
Program and Project Management Certificate, Program and Project Management
Ohlone College 2000 — 2003
Associate of Arts (AA), Business Administration and Management, General, Highest Honors
Symantec October 2013 - Present
Room 77 December 2012 - October 2013
Adchemy August 2011 - December 2012
Adchemy April 2010 - August 2011
Adchemy July 2009 - April 2010
LiveOps October 2008 - July 2009
LiveOps May 2006 - October 2008
Synopsys Inc. July 2005 - May 2006
Skills
Digital Marketing, Project Management, Web Analytics, SEM, Email Marketing, PPC, Analytics, Google Adwords, Product Management, Marketing Strategy, Social Media, Landing Page..., Integrated Marketing, A/B testing, Web Marketing, Advertising, Strategy, Display Advertising, Marketing, User Experience, Cross-functional Team..., Social Media Marketing, Affiliate Marketing, Lead Generation, Google Analytics, Online Marketing, SEO, E-commerce, Marketing Automation, Multivariate Testing, Online Advertising, Mobile Marketing, Search Advertising, MSN AdCenter, Conversion Optimization, Customer Acquisition, Organic Search, Keyword Research, Digital Strategy, Online Lead Generation, Campaign Management, Google Webmaster Tools, Mobile Applications, Mobile Advertising, Yahoo Search Marketing, Behavioral Targeting, Omniture, Enterprise Software, Strategic Partnerships, Interactive Marketing
Education
University of California, Berkeley 2003 — 2005
BA, Political Economy of Industrial Societies
UC Santa Cruz Extension 2008 — 2010
Program and Project Management Certificate, Program and Project Management
Ohlone College 2000 — 2003
Associate of Arts (AA), Business Administration and Management, General, Highest Honors
Kenneth M. Collins Jr. Kenneth M. Collins Jr.'s LiveOps Experience October 2004 - Present
Job Independent Contractor / LiveOps
Industry Consumer Services
Experience
LiveOps October 2004 - Present
Express Scripts / Medco Pharmaceuticals June 2010 - May 2013
West Corporation October 2004 - May 2013
US Navy Reserve May 1999 - May 2007
Southwest Gas Corporation October 1983 - February 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Outlook, Negotiation, Social Media, Security, Human Resources
Education
Phoenix College 1983 — 1984
Course Work, Business 101
Goerge Washington Carver High School 1976 — 1980
Diploma, Electronics
LiveOps October 2004 - Present
Express Scripts / Medco Pharmaceuticals June 2010 - May 2013
West Corporation October 2004 - May 2013
US Navy Reserve May 1999 - May 2007
Southwest Gas Corporation October 1983 - February 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Outlook, Negotiation, Social Media, Security, Human Resources
Education
Phoenix College 1983 — 1984
Course Work, Business 101
Goerge Washington Carver High School 1976 — 1980
Diploma, Electronics
Alicia Gubba Alicia Gubba's LiveOps Experience April 2009 - July 2010
Job Area Sales Manager at Gartner
Industry Information Technology and Services
Experience
Gartner January 2014 - Present
Gartner August 2010 - January 2014
LiveOps April 2009 - July 2010
Lyris, Inc June 2008 - April 2009
Rainmaker August 2007 - June 2008
Payment Processing, Inc. February 2006 - August 2007
Volt May 2005 - January 2006
Rainmaker Systems Inc. August 2001 - January 2005
Volt October 1999 - August 2001
Skills
SaaS, Account Management, Solution Selling, Multi-channel Marketing, Digital Marketing, Business Strategy, New Business Development, Go-to-market Strategy, Analyst Relations, Cloud Computing, Client Relations Skills, Sales, Sales Management, Enterprise Software, Lead Generation, Sales Operations, Selling, Competitive Analysis, Business Development, Channel Partners, Strategy, Cross-functional Team..., Email Marketing, Management, Cold Calling
Education
San Jose State University
B.A., Liberal Studies with an emphasis in Education
Gartner January 2014 - Present
Gartner August 2010 - January 2014
LiveOps April 2009 - July 2010
Lyris, Inc June 2008 - April 2009
Rainmaker August 2007 - June 2008
Payment Processing, Inc. February 2006 - August 2007
Volt May 2005 - January 2006
Rainmaker Systems Inc. August 2001 - January 2005
Volt October 1999 - August 2001
Skills
SaaS, Account Management, Solution Selling, Multi-channel Marketing, Digital Marketing, Business Strategy, New Business Development, Go-to-market Strategy, Analyst Relations, Cloud Computing, Client Relations Skills, Sales, Sales Management, Enterprise Software, Lead Generation, Sales Operations, Selling, Competitive Analysis, Business Development, Channel Partners, Strategy, Cross-functional Team..., Email Marketing, Management, Cold Calling
Education
San Jose State University
B.A., Liberal Studies with an emphasis in Education
Robert Constantine Robert Constantine's LiveOps Experience November 2012 - April 2015
Job Sales Engineer at Avaya
Industry Telecommunications
Experience
Avaya May 2015 - Present
LiveOps November 2012 - April 2015
Transcend United Technologies May 2011 - October 2012
Transcend United Technologies August 2010 - September 2012
Pyramid Communications Services, Inc. January 2007 - 2010
Pyramid Communication Services 2007 - 2010
Integra Communicaitons July 2001 - December 2006
Skills
VoIP, Unified Communications, Call Center, SIP, Managed Services, Telecommunications, WAN, Cloud Computing, Solution Selling, Data Center, Channel, Wireless Networking, Sales Engineering, Virtualization, IP, Cisco Technologies, Video Conferencing, Wireless, VMware, Networking, Network Security, Pre-sales, LAN-WAN, Enterprise Software, SaaS, Ethernet, IVR, MPLS, Channel Partners, Direct Sales, Network Design, Telephony, SIP Trunking, Network Architecture, Unified Messaging, TCP/IP, QoS, Routing, Firewalls, Co-location, VPN, Disaster Recovery, TDM, Integration, Switches, Telepresence, Contact Centers, Enterprise Mobility, Professional Services, Call Centers
Education
Richland Community College 2000 — 2002
Associates, Computer Science
Avaya May 2015 - Present
LiveOps November 2012 - April 2015
Transcend United Technologies May 2011 - October 2012
Transcend United Technologies August 2010 - September 2012
Pyramid Communications Services, Inc. January 2007 - 2010
Pyramid Communication Services 2007 - 2010
Integra Communicaitons July 2001 - December 2006
Skills
VoIP, Unified Communications, Call Center, SIP, Managed Services, Telecommunications, WAN, Cloud Computing, Solution Selling, Data Center, Channel, Wireless Networking, Sales Engineering, Virtualization, IP, Cisco Technologies, Video Conferencing, Wireless, VMware, Networking, Network Security, Pre-sales, LAN-WAN, Enterprise Software, SaaS, Ethernet, IVR, MPLS, Channel Partners, Direct Sales, Network Design, Telephony, SIP Trunking, Network Architecture, Unified Messaging, TCP/IP, QoS, Routing, Firewalls, Co-location, VPN, Disaster Recovery, TDM, Integration, Switches, Telepresence, Contact Centers, Enterprise Mobility, Professional Services, Call Centers
Education
Richland Community College 2000 — 2002
Associates, Computer Science
Matia Walker Matia Walker's LiveOps Experience July 2013 - Present
Job Sr. Professional Services Consultant at LiveOps
Industry Telecommunications
Experience
LiveOps July 2013 - Present
Enghouse Interactive March 1998 - July 2013
Skills
Object Oriented Design, Software Development, Software Development..., Java Application..., JavaSE, Java, JSP, VXML, XML, SQL, ECMAScript, Ant, Tomcat, Eclipse, IVR, VoIP, SIP, CTI, Telecommunications, Subversion, Nuance, Speech Recognition, TTS, Crystal Reports, TCP/IP, Scalability, Functional..., Project Management, Team Leadership, Mentoring, Process Improvement, Problem Solving, Articulate Communicator, Customer Oriented, Customer Retention, Highly Dedicated, Self-motivated Team..., Fast Learner, Self-directed Learning, Call Center, Call Centers, Integration, SDLC, XSLT, JUnit
Education
University of Advancing Technology 1983 — 1998
B.S. Virtual Reality, Programming, 3D Animation, Virtual Reality, Auto CAD
LiveOps July 2013 - Present
Enghouse Interactive March 1998 - July 2013
Skills
Object Oriented Design, Software Development, Software Development..., Java Application..., JavaSE, Java, JSP, VXML, XML, SQL, ECMAScript, Ant, Tomcat, Eclipse, IVR, VoIP, SIP, CTI, Telecommunications, Subversion, Nuance, Speech Recognition, TTS, Crystal Reports, TCP/IP, Scalability, Functional..., Project Management, Team Leadership, Mentoring, Process Improvement, Problem Solving, Articulate Communicator, Customer Oriented, Customer Retention, Highly Dedicated, Self-motivated Team..., Fast Learner, Self-directed Learning, Call Center, Call Centers, Integration, SDLC, XSLT, JUnit
Education
University of Advancing Technology 1983 — 1998
B.S. Virtual Reality, Programming, 3D Animation, Virtual Reality, Auto CAD
Sheana Mykel Goff Sheana Mykel Goff's LiveOps Experience February 2006 - April 2009
Job Insurance
Industry Insurance
Experience
STERLING TECHNOLOGIES August 2008 - April 2009
LiveOps February 2006 - April 2009
AOL January 2005 - August 2005
Prudential Financial January 2002 - January 2005
South Seminole Hospital ER March 1999 - April 2002
Education
Florida Department of Financial Services
215 Licensed Agent
Seminole High School
Seminole State College of Florida
EMT and Associates, Arts
University of Phoenix
BA, Business Administration
STERLING TECHNOLOGIES August 2008 - April 2009
LiveOps February 2006 - April 2009
AOL January 2005 - August 2005
Prudential Financial January 2002 - January 2005
South Seminole Hospital ER March 1999 - April 2002
Education
Florida Department of Financial Services
215 Licensed Agent
Seminole High School
Seminole State College of Florida
EMT and Associates, Arts
University of Phoenix
BA, Business Administration
Frank Fuhrman Frank Fuhrman's LiveOps Experience March 2010 - March 2011
Job A Customer Experience & Consulting Professional with a proven track record of delivering positive business outcomes.
Industry Management Consulting
Experience
8x8, Inc. July 2015 - Present
Verizon April 2011 - April 2015
Customer Care Success, Inc. January 2010 - April 2015
LiveOps March 2010 - March 2011
American Customer Care, Inc. December 2001 - January 2010
DialAmerica Marketing April 2000 - November 2001
Telerx March 1997 - March 1999
AT&T March 1982 - September 1996
Skills
Email Marketing, Call Center, SaaS, CRM, Outsourcing, Lead Generation, Contact Centers, Customer Experience, Telemarketing, BPO, Inbound Marketing, Customer Retention, Management, Sales, Call Centers, Strategic Planning, Solution Selling, Strategy, Strategic Partnerships, Networking, Leadership, Direct Sales, Salesforce.com, Telecommunications, Account Management, Professional Services, Vendor Management, Sales Process, Managed Services, Sales Operations, Business Development, Enterprise Software, Customer Satisfaction, Unified Communications, B2B, Selling, VoIP, Channel Partners, Workforce Management, Customer Acquisition, Cloud Computing, Executive Management, IVR, Start-ups, Telephony, New Business Development, P&L Management, Sales Management, Cross-functional Team..., Multi-channel Marketing
Education
University of New Haven - MBA
MBA, Marketing & International Business
State University of New York at Albany
Bachelor of Science (BS), Marketing
8x8, Inc. July 2015 - Present
Verizon April 2011 - April 2015
Customer Care Success, Inc. January 2010 - April 2015
LiveOps March 2010 - March 2011
American Customer Care, Inc. December 2001 - January 2010
DialAmerica Marketing April 2000 - November 2001
Telerx March 1997 - March 1999
AT&T March 1982 - September 1996
Skills
Email Marketing, Call Center, SaaS, CRM, Outsourcing, Lead Generation, Contact Centers, Customer Experience, Telemarketing, BPO, Inbound Marketing, Customer Retention, Management, Sales, Call Centers, Strategic Planning, Solution Selling, Strategy, Strategic Partnerships, Networking, Leadership, Direct Sales, Salesforce.com, Telecommunications, Account Management, Professional Services, Vendor Management, Sales Process, Managed Services, Sales Operations, Business Development, Enterprise Software, Customer Satisfaction, Unified Communications, B2B, Selling, VoIP, Channel Partners, Workforce Management, Customer Acquisition, Cloud Computing, Executive Management, IVR, Start-ups, Telephony, New Business Development, P&L Management, Sales Management, Cross-functional Team..., Multi-channel Marketing
Education
University of New Haven - MBA
MBA, Marketing & International Business
State University of New York at Albany
Bachelor of Science (BS), Marketing
Kevin Nix's LiveOps Experience December 2005 - August 2006
Job CEO and CoFounder at Stellar Loyalty
Industry Computer Software
Experience
Stellar Loyalty May 2014 - Present
Causata (acquired by Nice Systems) June 2012 - February 2014
SAP Labs February 2008 - June 2012
SkyData Systems December 2007 - June 2012
Roamware August 2006 - May 2007
LiveOps December 2005 - August 2006
Siebel 1995 - 2006
Siebel Systems June 1995 - December 2005
Rational Software 1993 - 1995
Aurum Software January 1993 - January 1994
Skills
SaaS, Enterprise Software, Product Management, Product Marketing, Cloud Computing, Mobile Devices, Start-ups, Strategic Partnerships, Go-to-market Strategy, Business Alliances, Business Development, CRM, Business Intelligence, Telecommunications, Business Strategy, Leadership, Siebel, Mobile Applications, SAP, Strategy, Software Development, Big Data, Management, Analytics, E-commerce, Professional Services, Lead Generation, Integration
Education
University of California, Santa Barbara 1979 — 1983
Stellar Loyalty May 2014 - Present
Causata (acquired by Nice Systems) June 2012 - February 2014
SAP Labs February 2008 - June 2012
SkyData Systems December 2007 - June 2012
Roamware August 2006 - May 2007
LiveOps December 2005 - August 2006
Siebel 1995 - 2006
Siebel Systems June 1995 - December 2005
Rational Software 1993 - 1995
Aurum Software January 1993 - January 1994
Skills
SaaS, Enterprise Software, Product Management, Product Marketing, Cloud Computing, Mobile Devices, Start-ups, Strategic Partnerships, Go-to-market Strategy, Business Alliances, Business Development, CRM, Business Intelligence, Telecommunications, Business Strategy, Leadership, Siebel, Mobile Applications, SAP, Strategy, Software Development, Big Data, Management, Analytics, E-commerce, Professional Services, Lead Generation, Integration
Education
University of California, Santa Barbara 1979 — 1983
Marie Amoruso Jackson Marie Amoruso Jackson's LiveOps Experience January 2011 - January 2012
Job CMO: Chief Marketing Officer at Retail Solutions Inc; WIN Affiliate
Industry Computer Software
Experience
Retail Solutions Inc. August 2012 - Present
Webb Investment Network January 2011 - Present
Sgrouples February 2012 - August 2012
LiveOps January 2011 - January 2012
SINE January 2008 - November 2011
Jackson2 Consulting 2007 - 2010
Intervoice: Edify Acquisition 2003 - 2007
Edify - Acquired by Intervoice 2003 - 2007
Good Technology 2002 - 2002
Workstream/Icarian 1999 - 2002
Skills
Marketing Strategy, Social Media Marketing, cloud, saas, Lead Generation, Public Relations, Analytics, Angel Investing, Industry Analyst..., Web Services, Integrated Marketing, Business Strategy, Leadership Mentoring, Web Applications, Demand Generation, Social Media, Messaging, Change Management, SaaS, Strategy, Cloud Computing, Marketing Communications, Leadership, Marketing, Business Development, Strategic Partnerships, Program Management, Digital Marketing, Enterprise Software, Salesforce.com, Entrepreneurship, CRM, Product Management, Product Marketing, Management, Sales, Business Planning, Sales Operations, Multi-channel Marketing, B2B Marketing, Start-ups, Cross-functional Team..., Strategic Planning
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA
University of California, Berkeley
BS; Masters
Retail Solutions Inc. August 2012 - Present
Webb Investment Network January 2011 - Present
Sgrouples February 2012 - August 2012
LiveOps January 2011 - January 2012
SINE January 2008 - November 2011
Jackson2 Consulting 2007 - 2010
Intervoice: Edify Acquisition 2003 - 2007
Edify - Acquired by Intervoice 2003 - 2007
Good Technology 2002 - 2002
Workstream/Icarian 1999 - 2002
Skills
Marketing Strategy, Social Media Marketing, cloud, saas, Lead Generation, Public Relations, Analytics, Angel Investing, Industry Analyst..., Web Services, Integrated Marketing, Business Strategy, Leadership Mentoring, Web Applications, Demand Generation, Social Media, Messaging, Change Management, SaaS, Strategy, Cloud Computing, Marketing Communications, Leadership, Marketing, Business Development, Strategic Partnerships, Program Management, Digital Marketing, Enterprise Software, Salesforce.com, Entrepreneurship, CRM, Product Management, Product Marketing, Management, Sales, Business Planning, Sales Operations, Multi-channel Marketing, B2B Marketing, Start-ups, Cross-functional Team..., Strategic Planning
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA
University of California, Berkeley
BS; Masters
Matthew Kravitz Matthew Kravitz's LiveOps Experience May 2010 - October 2011
Job Marketing Assistant at Bioquell Inc (USA)
Industry Marketing and Advertising
Experience
Bioquell Inc (USA) October 2015 - Present
Lumbermens Merchandising Corporation September 2013 - September 2015
Enterprise Rent-A-Car January 2012 - August 2013
Brookstone October 2011 - January 2012
LiveOps May 2010 - October 2011
Temple University July 2007 - May 2011
The Neve Group, Ltd. January 2011 - April 2011
Ed Snider Youth Hockey Foundation May 2010 - August 2010
Garden Golf and Go-Karts August 2002 - October 2009
Skills
Customer Service, Sales, ACT CRM, Sports Coaching, Event Management, Team Management, Event Planning, CRM, Marketing, Microsoft Excel, Microsoft Word, New Business Development, PowerPoint, Public Relations, Social Media, Social Networking, Time Management, Team Building, Webinar Development, Webinar Management, Merchandising, Email Marketing, Marketing Strategy, Management, Direct Marketing, Customer Satisfaction, Retail, Coaching, Facebook, Social Media Marketing, Outlook
Education
Temple University - Fox School of Business and Management 2007 — 2011
BBA, Marketing
Bioquell Inc (USA) October 2015 - Present
Lumbermens Merchandising Corporation September 2013 - September 2015
Enterprise Rent-A-Car January 2012 - August 2013
Brookstone October 2011 - January 2012
LiveOps May 2010 - October 2011
Temple University July 2007 - May 2011
The Neve Group, Ltd. January 2011 - April 2011
Ed Snider Youth Hockey Foundation May 2010 - August 2010
Garden Golf and Go-Karts August 2002 - October 2009
Skills
Customer Service, Sales, ACT CRM, Sports Coaching, Event Management, Team Management, Event Planning, CRM, Marketing, Microsoft Excel, Microsoft Word, New Business Development, PowerPoint, Public Relations, Social Media, Social Networking, Time Management, Team Building, Webinar Development, Webinar Management, Merchandising, Email Marketing, Marketing Strategy, Management, Direct Marketing, Customer Satisfaction, Retail, Coaching, Facebook, Social Media Marketing, Outlook
Education
Temple University - Fox School of Business and Management 2007 — 2011
BBA, Marketing
John Finch's LiveOps Experience December 2008 - April 2011
Job Head of Product Marketing at Switch Communications
Industry Computer Software
Experience
Switch Communications, Inc. August 2015 - Present
Waguespack Industries February 2012 - Present
Enkata April 2011 - February 2012
LiveOps December 2008 - April 2011
Zoove December 2007 - December 2008
Genesys January 2006 - December 2007
SS8 Networks September 2003 - December 2005
AT&T June 2001 - September 2003
Vignette (formerly Epicentric) March 2000 - April 2001
Alcatel-Lucent December 1998 - February 2000
Skills
SaaS, Product Marketing, Product Management, Go-to-market Strategy, Cloud Computing, Business Development, Marketing, Solution Selling, Enterprise Software, Management, Entrepreneurship, Start-ups, Call Center, Unified Communications, Business Strategy, Strategic Partnerships, Business Planning, Leadership, Lead Generation, CRM, Messaging, Competitive Analysis, Operations Management, Fine Art, Call Centers, Integrated Marketing, Social Media Marketing, Analyst Relations, Public Relations, Crowdfunding, Sales Enablement, Public Speaking, Demand Generation
Education
University of Minnesota - Carlson School of Management
BS
Stanford University
Advanced Education
Switch Communications, Inc. August 2015 - Present
Waguespack Industries February 2012 - Present
Enkata April 2011 - February 2012
LiveOps December 2008 - April 2011
Zoove December 2007 - December 2008
Genesys January 2006 - December 2007
SS8 Networks September 2003 - December 2005
AT&T June 2001 - September 2003
Vignette (formerly Epicentric) March 2000 - April 2001
Alcatel-Lucent December 1998 - February 2000
Skills
SaaS, Product Marketing, Product Management, Go-to-market Strategy, Cloud Computing, Business Development, Marketing, Solution Selling, Enterprise Software, Management, Entrepreneurship, Start-ups, Call Center, Unified Communications, Business Strategy, Strategic Partnerships, Business Planning, Leadership, Lead Generation, CRM, Messaging, Competitive Analysis, Operations Management, Fine Art, Call Centers, Integrated Marketing, Social Media Marketing, Analyst Relations, Public Relations, Crowdfunding, Sales Enablement, Public Speaking, Demand Generation
Education
University of Minnesota - Carlson School of Management
BS
Stanford University
Advanced Education
Tammy Hughes-Coleman Tammy Hughes-Coleman's LiveOps Experience January 2010 - December 2010
Job Order Support Specialist at Ricoh Americas Corporation
Industry Information Technology and Services
Experience
Ricoh Americas Corporation August 2015 - Present
Thomson Reuters/Modis Inc October 2013 - July 2015
Thomson Reuters/Professional Employment Group March 2011 - May 2013
LiveOps January 2010 - December 2010
APS Healthcare, a subsidiary of Universal American August 2008 - July 2009
Ameren Energy May 2003 - May 2007
Skills
Seibel, Salesforce.com, CRM/SAP Processing, Order Management, Customer Satisfaction, Relationship Management, Quality Assurance, Order Processing, Risk Management, Sales Order Processing, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, CRM, Outlook, Management, Invoicing, Customer Relations, Documentation, Integration, Call Centers, Problem Solving, Process Improvement
Education
Southeast Missouri State University 1990 — 1994
Bachelor of Arts (BA), Business Administration and Management, General
Southeast Missouri State University
Bachelor's degree
Ricoh Americas Corporation August 2015 - Present
Thomson Reuters/Modis Inc October 2013 - July 2015
Thomson Reuters/Professional Employment Group March 2011 - May 2013
LiveOps January 2010 - December 2010
APS Healthcare, a subsidiary of Universal American August 2008 - July 2009
Ameren Energy May 2003 - May 2007
Skills
Seibel, Salesforce.com, CRM/SAP Processing, Order Management, Customer Satisfaction, Relationship Management, Quality Assurance, Order Processing, Risk Management, Sales Order Processing, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, CRM, Outlook, Management, Invoicing, Customer Relations, Documentation, Integration, Call Centers, Problem Solving, Process Improvement
Education
Southeast Missouri State University 1990 — 1994
Bachelor of Arts (BA), Business Administration and Management, General
Southeast Missouri State University
Bachelor's degree
Derek Clifton's LiveOps Experience May 2005 - January 2011
Job HR Professional
Industry Human Resources
Experience
UnitedHealth Group September 2015 - Present
Golden LivingCenters March 2015 - Present
Park Place Townhomes August 2014 - July 2015
Navitor Inc October 2013 - March 2015
Navitor Inc November 2011 - October 2013
Kohl's Department Stores September 2010 - May 2011
LiveOps May 2005 - January 2011
McDonald's Corporation April 2008 - January 2010
Kohl's Department Stores February 2005 - May 2008
Target April 2001 - May 2005
Skills
Job Coaching, Staff Development, Time Management, Customer Service, Customer Experience, New Hire Orientations, Onboarding, Recruiting, Labor Management, Organizational..., Employee Recognition, Escalation Resolution, Leadership, Microsoft Office, Computers, Android, Windows 7, Windows XP Pro, Windows 8, Wireless Networking, Cellular Communications, Communication, Employee Training, Conflict Resolution, Customer Satisfaction, Call Centers, Retail Sales, Music Education, Restaurant Management, New Store Openings, Gmail, Email, Team Leadership, Continuing Education, Development Of Employees, New Hire Paperwork, Project Management, Human Resources, Coaching, Hiring, Employee Relations, Performance Management, Interviews, Data Entry, Inventory Management, Payroll, Avaya IP Telephony, SharePoint, Social Networking, Retail
Education
Rasmussen College-Minnesota 2012 — 2013
Bachelor's degree, Human Resources & Organizational Leadership
Southeast Missouri State University 2002 — 2006
Bachelor's degree, General Studies
UnitedHealth Group September 2015 - Present
Golden LivingCenters March 2015 - Present
Park Place Townhomes August 2014 - July 2015
Navitor Inc October 2013 - March 2015
Navitor Inc November 2011 - October 2013
Kohl's Department Stores September 2010 - May 2011
LiveOps May 2005 - January 2011
McDonald's Corporation April 2008 - January 2010
Kohl's Department Stores February 2005 - May 2008
Target April 2001 - May 2005
Skills
Job Coaching, Staff Development, Time Management, Customer Service, Customer Experience, New Hire Orientations, Onboarding, Recruiting, Labor Management, Organizational..., Employee Recognition, Escalation Resolution, Leadership, Microsoft Office, Computers, Android, Windows 7, Windows XP Pro, Windows 8, Wireless Networking, Cellular Communications, Communication, Employee Training, Conflict Resolution, Customer Satisfaction, Call Centers, Retail Sales, Music Education, Restaurant Management, New Store Openings, Gmail, Email, Team Leadership, Continuing Education, Development Of Employees, New Hire Paperwork, Project Management, Human Resources, Coaching, Hiring, Employee Relations, Performance Management, Interviews, Data Entry, Inventory Management, Payroll, Avaya IP Telephony, SharePoint, Social Networking, Retail
Education
Rasmussen College-Minnesota 2012 — 2013
Bachelor's degree, Human Resources & Organizational Leadership
Southeast Missouri State University 2002 — 2006
Bachelor's degree, General Studies
Tashamee Dorsey Tashamee Dorsey's LiveOps Experience May 2007 - July 2012
Job Artist
Industry Fine Art
Experience
Drexel University May 2014 - May 2015
AGENCIES: Office Team Staffing one Friends &Co February 2005 - August 2014
Mattress Firm August 2012 - February 2014
LiveOps May 2007 - July 2012
Fulton County Schools August 2009 - August 2010
PRC, LLC December 2006 - December 2007
Human Rights Campaign January 2000 - January 2004
Skills
Process Improvement, Theatrical Production, Fundraising, Research, Customer Service, Event Planning, Creative Writing, Event Management, Administrative..., Public Speaking, Microsoft Office, Editing, Management, Community Outreach, Non-profits, Poetry, Teaching, Nonprofits, Administrative...
Education
Rutgers, The State University of New Jersey-Newark 1993 — 1996
Bachelor's Degree, Theater Arts, 3.3
Spelman College 1990 — 1993
Theatre/Theater, 3.3
Drexel University May 2014 - May 2015
AGENCIES: Office Team Staffing one Friends &Co February 2005 - August 2014
Mattress Firm August 2012 - February 2014
LiveOps May 2007 - July 2012
Fulton County Schools August 2009 - August 2010
PRC, LLC December 2006 - December 2007
Human Rights Campaign January 2000 - January 2004
Skills
Process Improvement, Theatrical Production, Fundraising, Research, Customer Service, Event Planning, Creative Writing, Event Management, Administrative..., Public Speaking, Microsoft Office, Editing, Management, Community Outreach, Non-profits, Poetry, Teaching, Nonprofits, Administrative...
Education
Rutgers, The State University of New Jersey-Newark 1993 — 1996
Bachelor's Degree, Theater Arts, 3.3
Spelman College 1990 — 1993
Theatre/Theater, 3.3
Cheryl Gunn's LiveOps Experience September 2005 - December 2011
Job Management, Process and Implementation Consultant, The Minacs Group
Industry Telecommunications
Experience
The Minacs Group April 2015 - Present
Call Assistant May 2014 - April 2015
TeleTech October 2012 - May 2014
Stream Global Services December 2011 - October 2012
LiveOps September 2005 - December 2011
Victoria's Secret Direct October 1995 - September 2005
Skills
Call Center, Customer Experience, Performance Management, BPO, Customer Satisfaction, Customer Retention, Customer Service, Process Improvement, Contact Centers, Team Building, Account Management, Cross-functional Team..., Outsourcing, Operations Management, Team Leadership, Training, Leadership, Call Centers, Strategy, CRM, Program Management, Recruiting, Employee Relations, Management, E-commerce, Sales, Training Delivery
Education
Ohio State University 1991 — 1993
Master's Degree, Business Administration and Management, General
Ohio University 1988 — 1991
B.S, Communication
The Minacs Group April 2015 - Present
Call Assistant May 2014 - April 2015
TeleTech October 2012 - May 2014
Stream Global Services December 2011 - October 2012
LiveOps September 2005 - December 2011
Victoria's Secret Direct October 1995 - September 2005
Skills
Call Center, Customer Experience, Performance Management, BPO, Customer Satisfaction, Customer Retention, Customer Service, Process Improvement, Contact Centers, Team Building, Account Management, Cross-functional Team..., Outsourcing, Operations Management, Team Leadership, Training, Leadership, Call Centers, Strategy, CRM, Program Management, Recruiting, Employee Relations, Management, E-commerce, Sales, Training Delivery
Education
Ohio State University 1991 — 1993
Master's Degree, Business Administration and Management, General
Ohio University 1988 — 1991
B.S, Communication
Alexis Calhoun's LiveOps Experience January 2012 - Present
Job Faith + Drive = unlimited success! Go for it
Industry Consumer Goods
Experience
Court Specialist/ Montgomery Circuit Court Clerk February 2015 - Present
IHeartHair October 2014 - Present
LiveOps January 2012 - Present
Baptist South 2010 - 2011
Skills
Hospitals, Medical Terminology, Healthcare Information..., Patient Safety, CPR Certified, Healthcare, Inpatient, Clinical Research, Critical Care, Customer Service, EMR, Public Speaking, Team Building, Training, Healthcare Management, Leadership, Sales, Social Media, Microsoft Office, Microsoft Excel, Marketing
Education
Remington College-Mobile Campus 2007 — 2008
Medical Assistant, Health/Health Care Administration/Management
Court Specialist/ Montgomery Circuit Court Clerk February 2015 - Present
IHeartHair October 2014 - Present
LiveOps January 2012 - Present
Baptist South 2010 - 2011
Skills
Hospitals, Medical Terminology, Healthcare Information..., Patient Safety, CPR Certified, Healthcare, Inpatient, Clinical Research, Critical Care, Customer Service, EMR, Public Speaking, Team Building, Training, Healthcare Management, Leadership, Sales, Social Media, Microsoft Office, Microsoft Excel, Marketing
Education
Remington College-Mobile Campus 2007 — 2008
Medical Assistant, Health/Health Care Administration/Management
Elizabeth M. Fortune Elizabeth M. Fortune's LiveOps Experience July 2007 - June 2010
Job Paraprofessional at West Genesee School District
Industry Printing
Experience
West Genesee School District October 2014 - Present
Scotsman Media Group April 2012 - Present
Scotsman Media Group March 2013 - July 2014
Mountain Creek Ski Resort Sales and Marketing December 2010 - March 2011
Festival Of Orchestras January 2008 - November 2010
LiveOps July 2007 - June 2010
North Jersey Media Group March 2005 - November 2007
The NewYork Times April 2002 - March 2005
The Boston Globe March 1999 - March 2002
The Valley News April 1996 - March 1999
Skills
Advertising Sales, Customer Service, Account Management, Team Leadership, Advertising Layout and..., Recurtiment Advertising, Teamwork, Highly motivated..., Detailed Organization, Postive Attitude..., Team player, Online Advertising, Consultative Sales..., Sales Operations, Sales, Sales Management, New Business Development
Education
State University of New York College at Oswego
Bachelor's degree, English
National Exercise Trainers Association
Group Exercise Certified, Group Exercise
West Genesee School District October 2014 - Present
Scotsman Media Group April 2012 - Present
Scotsman Media Group March 2013 - July 2014
Mountain Creek Ski Resort Sales and Marketing December 2010 - March 2011
Festival Of Orchestras January 2008 - November 2010
LiveOps July 2007 - June 2010
North Jersey Media Group March 2005 - November 2007
The NewYork Times April 2002 - March 2005
The Boston Globe March 1999 - March 2002
The Valley News April 1996 - March 1999
Skills
Advertising Sales, Customer Service, Account Management, Team Leadership, Advertising Layout and..., Recurtiment Advertising, Teamwork, Highly motivated..., Detailed Organization, Postive Attitude..., Team player, Online Advertising, Consultative Sales..., Sales Operations, Sales, Sales Management, New Business Development
Education
State University of New York College at Oswego
Bachelor's degree, English
National Exercise Trainers Association
Group Exercise Certified, Group Exercise
Jacqueline (Barnes) Bell Jacqueline (Barnes) Bell's LiveOps Experience February 2013 - September 2014
Job Event Manager at streamlinevents, inc.
Industry Events Services
Experience
streamlinevents, inc. June 2015 - Present
Enterprise Events Group October 2014 - May 2015
LiveOps February 2013 - September 2014
CallidusCloud April 2012 - December 2012
CallidusCloud October 2011 - April 2012
Skills
Sales Operations, SaaS, Microsoft Excel, Outlook, Customer Service, Microsoft Office, Project Management, PowerPoint, NetSuite, Microsoft Word, Event Planning, SugarCRM, Salesforce.com, Eloqua
Education
Saint Mary's College of California
BS, Business Administration
streamlinevents, inc. June 2015 - Present
Enterprise Events Group October 2014 - May 2015
LiveOps February 2013 - September 2014
CallidusCloud April 2012 - December 2012
CallidusCloud October 2011 - April 2012
Skills
Sales Operations, SaaS, Microsoft Excel, Outlook, Customer Service, Microsoft Office, Project Management, PowerPoint, NetSuite, Microsoft Word, Event Planning, SugarCRM, Salesforce.com, Eloqua
Education
Saint Mary's College of California
BS, Business Administration
Scott Indresano's LiveOps Experience January 2013 - February 2014
Job Machine Operator
Industry Furniture
Experience
Omega Cabinetry March 2014 - Present
LiveOps January 2013 - February 2014
Collision Services January 2012 - October 2012
APAC Customer Services 2009 - 2010
Combined Insurance 2006 - 2007
National TechTeam December 2004 - September 2005
MCI Corporation June 2002 - June 2004
US Army 2001 - 2001
CoreCom 1999 - 2000
Skills
Sales, Customer Service, Account Management, Negotiation, New Business Development, Customer Satisfaction, Sales Process, B2B, Microsoft Office, Dealers, Marketing Strategy, Team Building, Sales Operations, Direct Sales, Customer Retention, Technical Support, Telecommunications, Networking, Troubleshooting, Call Centers
Education
Southern New Hampshire University
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Omega Cabinetry March 2014 - Present
LiveOps January 2013 - February 2014
Collision Services January 2012 - October 2012
APAC Customer Services 2009 - 2010
Combined Insurance 2006 - 2007
National TechTeam December 2004 - September 2005
MCI Corporation June 2002 - June 2004
US Army 2001 - 2001
CoreCom 1999 - 2000
Skills
Sales, Customer Service, Account Management, Negotiation, New Business Development, Customer Satisfaction, Sales Process, B2B, Microsoft Office, Dealers, Marketing Strategy, Team Building, Sales Operations, Direct Sales, Customer Retention, Technical Support, Telecommunications, Networking, Troubleshooting, Call Centers
Education
Southern New Hampshire University
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Katherine Mirza Katherine Mirza's LiveOps Experience June 2004 - October 2005
Job Cost Accountant at EZchip
Industry Accounting
Experience
EZchip July 2015 - Present
ECS Refining June 2013 - April 2015
Intematix July 2012 - May 2013
Topcon Positioning Systems January 2010 - June 2012
JAI A/S June 2008 - December 2009
Access Closure October 2007 - June 2008
Specialized Bicycles Components Inc. October 2005 - October 2007
LiveOps June 2004 - October 2005
IBM 2002 - 2003
Philips Semiconductors 2000 - 2002
Skills
MAS500, QAD, Microsoft Word, Forecasting, SAP, General Ledger, Cost Accounting, Fixed Assets, Finance, Accounting, Cash Flow, Financial Reporting, Analysis, Process Improvement, Variance Analysis, Microsoft Excel, Accounts Payable, Financial Statements
Education
San Jose State University 1997 — 2001
Business, Finance
Gunderson
EZchip July 2015 - Present
ECS Refining June 2013 - April 2015
Intematix July 2012 - May 2013
Topcon Positioning Systems January 2010 - June 2012
JAI A/S June 2008 - December 2009
Access Closure October 2007 - June 2008
Specialized Bicycles Components Inc. October 2005 - October 2007
LiveOps June 2004 - October 2005
IBM 2002 - 2003
Philips Semiconductors 2000 - 2002
Skills
MAS500, QAD, Microsoft Word, Forecasting, SAP, General Ledger, Cost Accounting, Fixed Assets, Finance, Accounting, Cash Flow, Financial Reporting, Analysis, Process Improvement, Variance Analysis, Microsoft Excel, Accounts Payable, Financial Statements
Education
San Jose State University 1997 — 2001
Business, Finance
Gunderson
Eve Sanders's LiveOps Experience November 2009 - October 2010
Job Data Management Analyst/ Billing Specialist at NCR Corporation (Express Employment Professionals)
Industry Consumer Services
Experience
NCR Corporation (Express Employment Professionals) February 2015 - Present
Hodges-Mace, LLC October 2014 - December 2014
Dealer Funding LLC April 2014 - August 2014
ODBTN October 2010 - May 2011
LiveOps November 2009 - October 2010
AT&T October 2007 - November 2009
Scripps Networks 2006 - 2007
Skills
Customer Service, Social Media, Social Media Marketing, Marketing, Sales, Customer Satisfaction, Leadership, Direct Sales, Team Building, Public Relations, Account Management, Small Business, Training, B2B, Management, Social Networking, Customer Retention, Sales Operations, Microsoft Office, Public Speaking, Strategic Planning, Microsoft Excel, Time Management, Microsoft Word, Event Planning
Education
Shorter University-College of Adult & Professional Programs 1995 — 2000
Bachelor of Science, Business Management
Shorter University 1995 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
NCR Corporation (Express Employment Professionals) February 2015 - Present
Hodges-Mace, LLC October 2014 - December 2014
Dealer Funding LLC April 2014 - August 2014
ODBTN October 2010 - May 2011
LiveOps November 2009 - October 2010
AT&T October 2007 - November 2009
Scripps Networks 2006 - 2007
Skills
Customer Service, Social Media, Social Media Marketing, Marketing, Sales, Customer Satisfaction, Leadership, Direct Sales, Team Building, Public Relations, Account Management, Small Business, Training, B2B, Management, Social Networking, Customer Retention, Sales Operations, Microsoft Office, Public Speaking, Strategic Planning, Microsoft Excel, Time Management, Microsoft Word, Event Planning
Education
Shorter University-College of Adult & Professional Programs 1995 — 2000
Bachelor of Science, Business Management
Shorter University 1995 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Keith Louie, MBA's LiveOps Experience November 2013 - May 2014
Job Business Process Analysis and Strategy Expert
Industry Marketing and Advertising
Experience
Cymer July 2015 - Present
Cisco June 2014 - September 2014
LiveOps November 2013 - May 2014
Verizon December 2009 - April 2013
Verizon September 2007 - December 2009
Verizon June 2006 - September 2007
Verizon Wireless May 2005 - August 2005
Alcatel-Lucent May 2004 - August 2004
Alcatel-Lucent May 2003 - August 2003
Skills
Risk Assessment, Analytical Review, Microsoft Excel, ACL, Project Management, Team-oriented, Trending, Internal Audit, Business Analysis, Internal Controls, Sarbanes-Oxley Act, Six Sigma, Access Lists, SAS70, Business Process, Vendor Management, Fraud Detection, Telecommunication..., Data Analysis, Organizational..., Analysis, Management, Strategy, Leadership, Microsoft Office
Education
UC San Diego - Rady School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, Strategy, 3.81
The Johns Hopkins University 2002 — 2006
Bachelor of Arts (B.A.), Economics
Cranford High School 1998 — 2002
Cymer July 2015 - Present
Cisco June 2014 - September 2014
LiveOps November 2013 - May 2014
Verizon December 2009 - April 2013
Verizon September 2007 - December 2009
Verizon June 2006 - September 2007
Verizon Wireless May 2005 - August 2005
Alcatel-Lucent May 2004 - August 2004
Alcatel-Lucent May 2003 - August 2003
Skills
Risk Assessment, Analytical Review, Microsoft Excel, ACL, Project Management, Team-oriented, Trending, Internal Audit, Business Analysis, Internal Controls, Sarbanes-Oxley Act, Six Sigma, Access Lists, SAS70, Business Process, Vendor Management, Fraud Detection, Telecommunication..., Data Analysis, Organizational..., Analysis, Management, Strategy, Leadership, Microsoft Office
Education
UC San Diego - Rady School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, Strategy, 3.81
The Johns Hopkins University 2002 — 2006
Bachelor of Arts (B.A.), Economics
Cranford High School 1998 — 2002
Byron Lam's LiveOps Experience March 2009 - May 2011
Job Software Consultant
Industry Computer Software
Experience
Netflix May 2011 - Present
A2Z Development Center, Inc. San Francisco January 2012 - April 2012
LN Equipment January 2006 - June 2011
LiveOps March 2009 - May 2011
Webjuice October 2008 - March 2009
Ariba April 2007 - September 2008
Corporate Tax Incentives April 2007 - March 2008
Postini (acquired by Google) April 2004 - March 2007
Satmetrix May 1999 - April 2004
Skills
Distributed Systems, Perl, Apache, Java, Selenium, Python, Testing, Jenkins, Quality Assurance, Hibernate, Test Automation, Scalability, Test Planning, TestNG, JavaScript, Spring, Cloud Computing, Software Development
Education
University of California, Berkeley 1994 — 1999
EECS
Netflix May 2011 - Present
A2Z Development Center, Inc. San Francisco January 2012 - April 2012
LN Equipment January 2006 - June 2011
LiveOps March 2009 - May 2011
Webjuice October 2008 - March 2009
Ariba April 2007 - September 2008
Corporate Tax Incentives April 2007 - March 2008
Postini (acquired by Google) April 2004 - March 2007
Satmetrix May 1999 - April 2004
Skills
Distributed Systems, Perl, Apache, Java, Selenium, Python, Testing, Jenkins, Quality Assurance, Hibernate, Test Automation, Scalability, Test Planning, TestNG, JavaScript, Spring, Cloud Computing, Software Development
Education
University of California, Berkeley 1994 — 1999
EECS
James Everingham's LiveOps Experience March 2003 - March 2008
Job Head of Engineering, Instagram at Facebook
Industry Internet
Experience
Facebook August 2015 - Present
Yahoo September 2014 - August 2015
Luminate Inc December 2012 - September 2014
Luminate Inc March 2008 - December 2012
LiveOps March 2003 - March 2008
LiveOps February 2001 - February 2003
Tellme Networks January 1999 - January 2001
Netscape June 1995 - December 1999
Borland June 1992 - May 1995
Magee Enterprises September 1989 - June 1991
Skills
Scalability, Cloud Computing, Agile Methodologies, Software Development, Entrepreneurship, Management, Project Management, Scrum, Product Design, Recruiting, Team Leadership, C++, Sales, Operations Management, Web Applications, Crowdsourcing, Telecommunications, Six Sigma, Language Development, Mentoring, Open Source, Browsers, Components, Data Warehousing, Data Center, Strategic Planning, Software Patents
Education
Penn State University 1983 — 1987
Computer Science
Facebook August 2015 - Present
Yahoo September 2014 - August 2015
Luminate Inc December 2012 - September 2014
Luminate Inc March 2008 - December 2012
LiveOps March 2003 - March 2008
LiveOps February 2001 - February 2003
Tellme Networks January 1999 - January 2001
Netscape June 1995 - December 1999
Borland June 1992 - May 1995
Magee Enterprises September 1989 - June 1991
Skills
Scalability, Cloud Computing, Agile Methodologies, Software Development, Entrepreneurship, Management, Project Management, Scrum, Product Design, Recruiting, Team Leadership, C++, Sales, Operations Management, Web Applications, Crowdsourcing, Telecommunications, Six Sigma, Language Development, Mentoring, Open Source, Browsers, Components, Data Warehousing, Data Center, Strategic Planning, Software Patents
Education
Penn State University 1983 — 1987
Computer Science
Heather (Heather McCrossen) Brewington Heather (Heather McCrossen) Brewington's LiveOps Experience July 2012 - July 2014
Job Commercial Account Executive at ServiceNow – The Enterprise Cloud Company
Industry Computer Software
Experience
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Genesys August 2014 - March 2015
LiveOps July 2012 - July 2014
ShoreTel 2010 - July 2012
Extreme Integration 2008 - 2010
MicroAge 1997 - 2000
Pitney Bowes MapInfo 1995 - 1997
Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise
Education
Siena College 2001 — 2005
Bachelor's, Business
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Genesys August 2014 - March 2015
LiveOps July 2012 - July 2014
ShoreTel 2010 - July 2012
Extreme Integration 2008 - 2010
MicroAge 1997 - 2000
Pitney Bowes MapInfo 1995 - 1997
Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise
Education
Siena College 2001 — 2005
Bachelor's, Business
Michael Haskell's LiveOps Experience July 2014 - March 2015
Job User Experience Designer
Industry Computer Software
Experience
LiveOps July 2014 - March 2015
LiveOps March 2012 - July 2014
LiveOps July 2010 - March 2012
VMWare, Inc. January 2007 - April 2010
Teneros, Inc. March 2006 - November 2006
CGNET January 2006 - March 2006
Lincoln Financial Distributors March 2004 - January 2005
OneChannel, Inc February 2000 - November 2003
Skills
Interaction Design, User Interface Design, User Experience, User Experience Design, User Experience Testing, Usability, Usability Testing, Agile Methodologies, HTML, HTML 5, CSS, CSS3, User Research, XML, Web Applications, Heuristic Evaluation, User-centered Design, Wireframes, Contextual Inquiry, User Interface, Mobile Applications, Information Architecture, jQuery UI, REST, Ruby on Rails, Scrum, Enterprise Software, jQuery, Paper Prototyping, Wire Framing, Human Computer..., Usability Engineering, User Scenarios, OmniGraffle, Visual Design, Mobile Design, Mobile Devices, HTML5
Education
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1995
Bachelor of Arts (B.A.)
LiveOps July 2014 - March 2015
LiveOps March 2012 - July 2014
LiveOps July 2010 - March 2012
VMWare, Inc. January 2007 - April 2010
Teneros, Inc. March 2006 - November 2006
CGNET January 2006 - March 2006
Lincoln Financial Distributors March 2004 - January 2005
OneChannel, Inc February 2000 - November 2003
Skills
Interaction Design, User Interface Design, User Experience, User Experience Design, User Experience Testing, Usability, Usability Testing, Agile Methodologies, HTML, HTML 5, CSS, CSS3, User Research, XML, Web Applications, Heuristic Evaluation, User-centered Design, Wireframes, Contextual Inquiry, User Interface, Mobile Applications, Information Architecture, jQuery UI, REST, Ruby on Rails, Scrum, Enterprise Software, jQuery, Paper Prototyping, Wire Framing, Human Computer..., Usability Engineering, User Scenarios, OmniGraffle, Visual Design, Mobile Design, Mobile Devices, HTML5
Education
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1995
Bachelor of Arts (B.A.)
VIRGINIA LAVIN VIRGINIA LAVIN's LiveOps Experience March 2009 - Present
Job Sales Consultant at Don Barry
Industry Insurance
Experience
Don Barry October 2013 - Present
LiveOps March 2009 - Present
REAL GOOD DEAL AUTO November 2012 - March 2013
Secure Choices Insurance Agency June 2012 - December 2012
UnitedHealthcare August 2009 - May 2012
Skills
Medicare, Health Insurance, Life Insurance, Leadership, Fixed Annuities, Account Management, HIPAA, Pricing, Long-term Care, Process Improvement, Visio, Finance, Small Business, Strategic Planning, Retirement, Retail, Call Centers, Access, Insurance, Software Documentation, Employee Benefits, Direct Sales, Team Building
Education
Seminole Community College
Computer Technology/Computer Systems Technology
Wor-Wic Community College
Unit Secretary
Don Barry October 2013 - Present
LiveOps March 2009 - Present
REAL GOOD DEAL AUTO November 2012 - March 2013
Secure Choices Insurance Agency June 2012 - December 2012
UnitedHealthcare August 2009 - May 2012
Skills
Medicare, Health Insurance, Life Insurance, Leadership, Fixed Annuities, Account Management, HIPAA, Pricing, Long-term Care, Process Improvement, Visio, Finance, Small Business, Strategic Planning, Retirement, Retail, Call Centers, Access, Insurance, Software Documentation, Employee Benefits, Direct Sales, Team Building
Education
Seminole Community College
Computer Technology/Computer Systems Technology
Wor-Wic Community College
Unit Secretary
Aprile Snyder Aprile Snyder's LiveOps Experience May 2005 - August 2012
Job Finance Clerk at City of Zephyrhills
Industry Telecommunications
Experience
City of Zephyrhills June 2015 - Present
TeleTech May 2013 - May 2015
City of Zephyrhills December 2012 - April 2013
LiveOps May 2005 - August 2012
TeleTech May 2007 - October 2011
Florida Hospital Zephyrhills November 2005 - May 2007
Skills
All Microsoft Windows..., Hospital, Lab Billing,..., Call Center Sales, Customer Service, Process Improvement, Team Building, Project Management, Microsoft Excel, Microsoft Office, Project Planning, Strategic Planning, Customer Experience, Customer Satisfaction, Technical Support, Vendor Management, Software Documentation, Customer Retention, Outsourcing, Training, Troubleshooting, CRM, Data Entry, Team Leadership
Education
Pasco-Hernando State College 2012 — 2012
CPR/Heartsaver Certificate, Criminal Justice/Police Science, Pass
University of Phoenix 2002 — 2004
Business, Business Management
Hillsborough Community College 1998 — 2000
Associates, Education
City of Zephyrhills June 2015 - Present
TeleTech May 2013 - May 2015
City of Zephyrhills December 2012 - April 2013
LiveOps May 2005 - August 2012
TeleTech May 2007 - October 2011
Florida Hospital Zephyrhills November 2005 - May 2007
Skills
All Microsoft Windows..., Hospital, Lab Billing,..., Call Center Sales, Customer Service, Process Improvement, Team Building, Project Management, Microsoft Excel, Microsoft Office, Project Planning, Strategic Planning, Customer Experience, Customer Satisfaction, Technical Support, Vendor Management, Software Documentation, Customer Retention, Outsourcing, Training, Troubleshooting, CRM, Data Entry, Team Leadership
Education
Pasco-Hernando State College 2012 — 2012
CPR/Heartsaver Certificate, Criminal Justice/Police Science, Pass
University of Phoenix 2002 — 2004
Business, Business Management
Hillsborough Community College 1998 — 2000
Associates, Education
Sandra Neal Sandra Neal's LiveOps Experience January 2008 - Present
Job Nursing Student
Industry Hospital & Health Care
Experience
LiveOps January 2008 - Present
Daticon February 2006 - October 2007
Pfizer Global Research & Development March 2001 - February 2004
Skills
Outlook, Microsoft Excel, Customer Service, Microsoft Office, Administrative..., Microsoft Word, Access, PowerPoint, Team Leadership, Employee Relations, Public Speaking, Team Building, Leadership, Software Documentation, Nonprofits, Budgets, System Administration, Training, Data Entry, Sales, Process Improvement, Invoicing, Project Management, Data Analysis
Education
Three Rivers Community College 2012 — 2016
Associate of Science (AS), Registered Nursing/Registered Nurse, 4.0
LiveOps January 2008 - Present
Daticon February 2006 - October 2007
Pfizer Global Research & Development March 2001 - February 2004
Skills
Outlook, Microsoft Excel, Customer Service, Microsoft Office, Administrative..., Microsoft Word, Access, PowerPoint, Team Leadership, Employee Relations, Public Speaking, Team Building, Leadership, Software Documentation, Nonprofits, Budgets, System Administration, Training, Data Entry, Sales, Process Improvement, Invoicing, Project Management, Data Analysis
Education
Three Rivers Community College 2012 — 2016
Associate of Science (AS), Registered Nursing/Registered Nurse, 4.0
Avril Matthews Avril Matthews's LiveOps Experience April 2007 - May 2008
Job Copywriter
Industry Writing and Editing
Experience
hibu October 2013 - Present
Uber June 2014 - Present
Self-Employed May 2010 - Present
Relationship Science September 2012 - September 2013
Needle January 2013 - June 2013
Appen September 2011 - August 2012
Westat May 2008 - December 2010
LiveOps April 2007 - May 2008
Advantage Sales & Marketing 2006 - 2007
IRI 2005 - 2006
Skills
Research, Online Research, Data Entry, Copywriting, Editing, Data Verification, Blogging, Social Media Marketing, Writing, Customer Service, SiteMaker, Microsoft Access, PowerPoint, Microsoft Excel, Customer Support, Creative Writing, Social Networking, Facebook, Proofreading, Zendesk, Metadata, Content Writing
Education
State University of New York Empire State College
Associate of Science, Business Management
University of Hartford
Comprehensive Small Business Training Certificate, Entrepreneurial Center
hibu October 2013 - Present
Uber June 2014 - Present
Self-Employed May 2010 - Present
Relationship Science September 2012 - September 2013
Needle January 2013 - June 2013
Appen September 2011 - August 2012
Westat May 2008 - December 2010
LiveOps April 2007 - May 2008
Advantage Sales & Marketing 2006 - 2007
IRI 2005 - 2006
Skills
Research, Online Research, Data Entry, Copywriting, Editing, Data Verification, Blogging, Social Media Marketing, Writing, Customer Service, SiteMaker, Microsoft Access, PowerPoint, Microsoft Excel, Customer Support, Creative Writing, Social Networking, Facebook, Proofreading, Zendesk, Metadata, Content Writing
Education
State University of New York Empire State College
Associate of Science, Business Management
University of Hartford
Comprehensive Small Business Training Certificate, Entrepreneurial Center
Jefferson Rowley's LiveOps Experience January 2015 - Present
Job Director, Sales Enablement at LiveOps. Building Tools. Enabling Teams. Enhancing Efficiency.
Industry Telecommunications
Experience
LiveOps January 2015 - Present
LiveOps July 2013 - January 2015
ShoreTel July 2012 - June 2013
ShoreTel January 2011 - June 2012
ShoreTel July 2008 - January 2011
ShoreTel September 2005 - July 2008
Self Employed March 2004 - September 2005
Network Computing Architects September 1998 - March 2004
Technical Solutions 1995 - 1998
Adobe Systems / Aldus Corporation 1988 - 1995
Skills
Sales Process, Sales Support, Sales Operations, Technical Training, Technical Analysis, Technical Documentation, Technical Communication, Product Demonstration, Network Architecture, Network Design, Unified Communications, VoIP, Voice Communications, ShoreTel, FMC, Mobility Solutions, Problem Solving, Snow, Knowledge Management, Knowledge Transfer, Knowledge Sharing, Oral Communications, Organizing, Solutions Marketing, Ice Caves, Telecommunications, Wireless, Product Management, Telephony, Networking, Troubleshooting, Pre-sales, Cisco Technologies, Managed Services, SIP Trunking, Speech, LAN-WAN, Security, Channel, Channel Partners, IP, Network Administration, SIP, Cloud Computing, Sales Engineering, Frame Relay, Hardware, MPLS, CCNA, OSPF
Education
Seattle Pacific University 1984 — 1988
BS, Computer Science
LiveOps January 2015 - Present
LiveOps July 2013 - January 2015
ShoreTel July 2012 - June 2013
ShoreTel January 2011 - June 2012
ShoreTel July 2008 - January 2011
ShoreTel September 2005 - July 2008
Self Employed March 2004 - September 2005
Network Computing Architects September 1998 - March 2004
Technical Solutions 1995 - 1998
Adobe Systems / Aldus Corporation 1988 - 1995
Skills
Sales Process, Sales Support, Sales Operations, Technical Training, Technical Analysis, Technical Documentation, Technical Communication, Product Demonstration, Network Architecture, Network Design, Unified Communications, VoIP, Voice Communications, ShoreTel, FMC, Mobility Solutions, Problem Solving, Snow, Knowledge Management, Knowledge Transfer, Knowledge Sharing, Oral Communications, Organizing, Solutions Marketing, Ice Caves, Telecommunications, Wireless, Product Management, Telephony, Networking, Troubleshooting, Pre-sales, Cisco Technologies, Managed Services, SIP Trunking, Speech, LAN-WAN, Security, Channel, Channel Partners, IP, Network Administration, SIP, Cloud Computing, Sales Engineering, Frame Relay, Hardware, MPLS, CCNA, OSPF
Education
Seattle Pacific University 1984 — 1988
BS, Computer Science
Andrew Swinnerton Andrew Swinnerton's LiveOps Experience August 2012 - Present
Job
Industry Information Technology and Services
Experience
Honestly. June 2015 - Present
LiveOps August 2012 - Present
Achaogen January 2010 - August 2012
Renovis, Inc November 2000 - June 2009
City of Boston September 1998 - September 2000
Deans Services August 1996 - August 1998
Big Dogs Sportswear 1996 - 1997
Skills
IT Management, IT Audit, IT Operations, IT Strategy, IT Service Management, Information Technology
Education
University of California, Berkeley 1980 — 1985
Honestly. June 2015 - Present
LiveOps August 2012 - Present
Achaogen January 2010 - August 2012
Renovis, Inc November 2000 - June 2009
City of Boston September 1998 - September 2000
Deans Services August 1996 - August 1998
Big Dogs Sportswear 1996 - 1997
Skills
IT Management, IT Audit, IT Operations, IT Strategy, IT Service Management, Information Technology
Education
University of California, Berkeley 1980 — 1985
Brian Boguhn's LiveOps Experience February 2011 - Present
Job Manager, IS Infrastructure/Facilities at LiveOps
Industry Information Technology and Services
Experience
LiveOps February 2011 - Present
Wheelhouse Enterprises January 2011 - Present
Entelos, Inc. July 2008 - December 2010
Entelos, Inc. April 1999 - June 2008
Enteka, Inc January 1997 - January 1999
Ingram Micro January 1993 - January 1996
Skills
Writing, Troubleshooting, Communication
Education
University at Buffalo 1990 — 1992
Bachelors, English
Alden Central High School 1980 — 1983
LiveOps February 2011 - Present
Wheelhouse Enterprises January 2011 - Present
Entelos, Inc. July 2008 - December 2010
Entelos, Inc. April 1999 - June 2008
Enteka, Inc January 1997 - January 1999
Ingram Micro January 1993 - January 1996
Skills
Writing, Troubleshooting, Communication
Education
University at Buffalo 1990 — 1992
Bachelors, English
Alden Central High School 1980 — 1983
Derek Schwuchow Derek Schwuchow's LiveOps Experience April 2008 - January 2009
Job Sales Executive at Acxiom
Industry Computer Software
Experience
Acxiom July 2009 - Present
LiveOps April 2008 - January 2009
EDS, an HP Company February 2001 - April 2008
EDS November 1999 - January 2001
EDS, an HP company November 1997 - October 1999
Skills
Outsourcing, IT Outsourcing, Strategy, Cloud Computing, Leadership, Call Centers, Digital Marketing, Business Development, Professional Services, Solution Selling, Sales, SaaS, IT Strategy, Managed Services, IT Service Management, CRM, Business Alliances, Service Delivery
Education
San Diego State University-California State University 1982 — 1985
BS, Business Administration
Acxiom July 2009 - Present
LiveOps April 2008 - January 2009
EDS, an HP Company February 2001 - April 2008
EDS November 1999 - January 2001
EDS, an HP company November 1997 - October 1999
Skills
Outsourcing, IT Outsourcing, Strategy, Cloud Computing, Leadership, Call Centers, Digital Marketing, Business Development, Professional Services, Solution Selling, Sales, SaaS, IT Strategy, Managed Services, IT Service Management, CRM, Business Alliances, Service Delivery
Education
San Diego State University-California State University 1982 — 1985
BS, Business Administration
Stephanie Worley's LiveOps Experience December 2010 - September 2011
Job Vice President, NA Talent Acquisition B&M, and Home Agent at Convergys
Industry Telecommunications
Experience
Convergys March 2014 - Present
Stream Global Services March 2012 - Present
Stream Global Services October 2011 - April 2012
LiveOps December 2010 - September 2011
LiveOps April 2010 - January 2011
LiveOps August 2008 - April 2010
LiveOps November 2005 - March 2009
Victoria's Secret Direct 2000 - 2005
Victoria's Secret DIrect 1996 - 2000
Victoria's April 1998 - July 1998
Skills
Program Management, Recruiting, Business Development, Cross-functional Team..., Training, Vendor Management, Performance Management, Instructional Design, Management, Call Center, Strategic Planning, Customer Experience, Call Centers, Enterprise Software, CRM, Direct Sales, Strategy
Education
Saint Louis University 1988 — 1992
BA, History and Communication
Convergys March 2014 - Present
Stream Global Services March 2012 - Present
Stream Global Services October 2011 - April 2012
LiveOps December 2010 - September 2011
LiveOps April 2010 - January 2011
LiveOps August 2008 - April 2010
LiveOps November 2005 - March 2009
Victoria's Secret Direct 2000 - 2005
Victoria's Secret DIrect 1996 - 2000
Victoria's April 1998 - July 1998
Skills
Program Management, Recruiting, Business Development, Cross-functional Team..., Training, Vendor Management, Performance Management, Instructional Design, Management, Call Center, Strategic Planning, Customer Experience, Call Centers, Enterprise Software, CRM, Direct Sales, Strategy
Education
Saint Louis University 1988 — 1992
BA, History and Communication
Maile Hooser Maile Hooser's LiveOps Experience February 2012 - June 2015
Job Customer Success Manager at Findly
Industry Information Technology and Services
Experience
Findly August 2015 - Present
Diversified Integrated Solutions May 2011 - Present
LiveOps February 2012 - June 2015
Miss United States Organization 2015 - 2015
Axosoft October 2010 - June 2011
Direct Alliance January 2010 - October 2010
Insight June 2002 - December 2009
Skills
Cisco Sales Certified, VMWare Sales Certified, EMC Certified, Hardware, EMC Storage, Salesforce.com, Cisco Certified, Professional Services, Enterprise Software, Sales, Selling, Business Process, B2B, Management, Sales Process, Outsourcing, Solution Selling, Integration, Strategic Partnerships, Sales Operations, Cloud Computing, Leadership, VMware Workstation, Direct Sales, Mobile Devices, Lead Generation, Training, Data Center, Networking, Sales Management, SaaS
Education
Western International University 2010 — 2013
Masters, International Business & Finance
Miss United States Arizona
Miss United States Arizona
University of Arizona
Bachelor's, Business Management
University of Phoenix
Bachelor of Science, Business Management
Findly August 2015 - Present
Diversified Integrated Solutions May 2011 - Present
LiveOps February 2012 - June 2015
Miss United States Organization 2015 - 2015
Axosoft October 2010 - June 2011
Direct Alliance January 2010 - October 2010
Insight June 2002 - December 2009
Skills
Cisco Sales Certified, VMWare Sales Certified, EMC Certified, Hardware, EMC Storage, Salesforce.com, Cisco Certified, Professional Services, Enterprise Software, Sales, Selling, Business Process, B2B, Management, Sales Process, Outsourcing, Solution Selling, Integration, Strategic Partnerships, Sales Operations, Cloud Computing, Leadership, VMware Workstation, Direct Sales, Mobile Devices, Lead Generation, Training, Data Center, Networking, Sales Management, SaaS
Education
Western International University 2010 — 2013
Masters, International Business & Finance
Miss United States Arizona
Miss United States Arizona
University of Arizona
Bachelor's, Business Management
University of Phoenix
Bachelor of Science, Business Management
Cynthia Hertzer's LiveOps Experience September 2011 - Present
Job
Industry Computer Software
Experience
LiveOps September 2011 - Present
Skills
Software Development, Web Services, XML, Web Applications, Linux, Unix, Java, Distributed Systems, Databases, SQL, SDLC, Apache, HTML, SOAP, Testing, JSP, Web Development, Integration, Clojure, JavaScript, Tomcat, NoSQL, Perl, Hadoop, OSGi, C++
Education
U.C. Berkeley. IBM Thomas J. Watson
BA
University of California, Berkeley
B.A.
University of California, Santa Cruz
M.S.
LiveOps September 2011 - Present
Skills
Software Development, Web Services, XML, Web Applications, Linux, Unix, Java, Distributed Systems, Databases, SQL, SDLC, Apache, HTML, SOAP, Testing, JSP, Web Development, Integration, Clojure, JavaScript, Tomcat, NoSQL, Perl, Hadoop, OSGi, C++
Education
U.C. Berkeley. IBM Thomas J. Watson
BA
University of California, Berkeley
B.A.
University of California, Santa Cruz
M.S.
Robert Portaro's LiveOps Experience September 2010 - April 2011
Job Vice President Business Development at Global Workplace Solutions
Industry Logistics and Supply Chain
Experience
Global Workplace Solutions April 2011 - Present
LiveOps September 2010 - April 2011
Permilia, Inc. March 2010 - September 2010
Direct Response Media, Inc. September 2008 - January 2010
Livemercial June 2005 - July 2008
The Marlin Group April 2004 - May 2005
NewRoads, Inc. 2003 - 2004
The Suddath Companies January 2000 - 2003
The Suddath Companies of New York, Inc January 1998 - January 2000
Suddath Relocation Systems January 1994 - January 1998
Skills
Lead Generation, Direct Marketing, New Business Development, Account Management, Direct Response, Strategic Partnerships, Online Marketing, Customer Acquisition, Marketing Strategy, E-commerce, CRM, Entrepreneurship, Start-ups, Team Building, Online Advertising, PPC, Digital Media, Marketing, Email Marketing, Affiliate Marketing, Negotiation
Education
Oakland University 1975 — 1979
B.A.
Global Workplace Solutions April 2011 - Present
LiveOps September 2010 - April 2011
Permilia, Inc. March 2010 - September 2010
Direct Response Media, Inc. September 2008 - January 2010
Livemercial June 2005 - July 2008
The Marlin Group April 2004 - May 2005
NewRoads, Inc. 2003 - 2004
The Suddath Companies January 2000 - 2003
The Suddath Companies of New York, Inc January 1998 - January 2000
Suddath Relocation Systems January 1994 - January 1998
Skills
Lead Generation, Direct Marketing, New Business Development, Account Management, Direct Response, Strategic Partnerships, Online Marketing, Customer Acquisition, Marketing Strategy, E-commerce, CRM, Entrepreneurship, Start-ups, Team Building, Online Advertising, PPC, Digital Media, Marketing, Email Marketing, Affiliate Marketing, Negotiation
Education
Oakland University 1975 — 1979
B.A.
Terry Weissman's LiveOps Experience 2003 - March 2008
Job Senior Software Engineer at Luminate
Industry Computer Software
Experience
Luminate Inc March 2008 - Present
LiveOps 2003 - March 2008
Tellme Networks 2000 - 2002
Bugzilla Project March 1998 - April 2000
Geocast 1999 - 2000
America Online 1999 - 1999
Netscape Communications Corporation 1995 - 1999
Silicon Graphics, Inc 1990 - 1995
Digital Equipment Corporation 1986 - 1990
Skills
Perl, Python, Software Engineering, Scalability, JavaScript, Unix, Distributed Systems, Java, Software Development, Ruby on Rails, Ruby, Cloud Computing
Education
Stanford University 1985 — 1986
Master of Science (M.S.), Computer Science
Stanford University 1981 — 1985
Bachelor of Science (BS), Mathematics and Computer Science
Luminate Inc March 2008 - Present
LiveOps 2003 - March 2008
Tellme Networks 2000 - 2002
Bugzilla Project March 1998 - April 2000
Geocast 1999 - 2000
America Online 1999 - 1999
Netscape Communications Corporation 1995 - 1999
Silicon Graphics, Inc 1990 - 1995
Digital Equipment Corporation 1986 - 1990
Skills
Perl, Python, Software Engineering, Scalability, JavaScript, Unix, Distributed Systems, Java, Software Development, Ruby on Rails, Ruby, Cloud Computing
Education
Stanford University 1985 — 1986
Master of Science (M.S.), Computer Science
Stanford University 1981 — 1985
Bachelor of Science (BS), Mathematics and Computer Science
Suen Lee's LiveOps Experience April 2006 - September 2007
Job Strategic Account Manager at Google
Industry Marketing and Advertising
Experience
Google July 2013 - Present
Google July 2011 - July 2013
Microsoft September 2007 - July 2011
LiveOps April 2006 - September 2007
Nielsen (formerly Telephia Inc) August 2003 - April 2006
SBC Telecommunications September 2001 - July 2003
Skills
Salesforce.com, Analytics, Product Management, Customer Experience, Mobile Devices, CRM, Vendor Management, Account Management, Cross-functional Team..., Digital Media, Relationship Management, Telecommunications, Web Analytics, Mobile Marketing, Digital Marketing, Digital Strategy, Ad Serving, Online Advertising, Display Advertising, Google Adwords, Strategic Partnerships, Strategy, Rich Media, Mobile Advertising, Behavioral Targeting, Conversion Optimization, Mobile Internet, Monetization, Client Services, Advertising
Education
University of California, Davis 1997 — 2001
B.S, Managerial Economics
Google July 2013 - Present
Google July 2011 - July 2013
Microsoft September 2007 - July 2011
LiveOps April 2006 - September 2007
Nielsen (formerly Telephia Inc) August 2003 - April 2006
SBC Telecommunications September 2001 - July 2003
Skills
Salesforce.com, Analytics, Product Management, Customer Experience, Mobile Devices, CRM, Vendor Management, Account Management, Cross-functional Team..., Digital Media, Relationship Management, Telecommunications, Web Analytics, Mobile Marketing, Digital Marketing, Digital Strategy, Ad Serving, Online Advertising, Display Advertising, Google Adwords, Strategic Partnerships, Strategy, Rich Media, Mobile Advertising, Behavioral Targeting, Conversion Optimization, Mobile Internet, Monetization, Client Services, Advertising
Education
University of California, Davis 1997 — 2001
B.S, Managerial Economics
Daniel Moon's LiveOps Experience May 2010 - December 2010
Job Technical Expert at @WalmartLabs
Industry Internet
Experience
@WalmartLabs April 2014 - Present
TokBox December 2010 - April 2014
LiveOps May 2010 - December 2010
Wells Fargo August 2009 - May 2010
VIP Tone March 2009 - November 2009
Rearden Commerce October 2007 - November 2008
eBay 2005 - October 2007
eBay 2001 - 2005
Breakthrough Software 1999 - 2001
TRUSTe 1999 - 2001
Skills
Chef, Graphite, Apache Kafka, Capacity Planning, Automation, Nginx, Configuration Management, Python, Bash, CentOS, High Availability, Scalability, VMware, Ruby, Puppet, Bind, Citrix, Operating Systems, Wowza, IIS, Mac OS X, BSD, Hardware, Apache, RHEL, Websphere, pfSense, Mac OS X Server
Education
San Jose State University 1999 — 2001
Leland High School 1993 — 1997
@WalmartLabs April 2014 - Present
TokBox December 2010 - April 2014
LiveOps May 2010 - December 2010
Wells Fargo August 2009 - May 2010
VIP Tone March 2009 - November 2009
Rearden Commerce October 2007 - November 2008
eBay 2005 - October 2007
eBay 2001 - 2005
Breakthrough Software 1999 - 2001
TRUSTe 1999 - 2001
Skills
Chef, Graphite, Apache Kafka, Capacity Planning, Automation, Nginx, Configuration Management, Python, Bash, CentOS, High Availability, Scalability, VMware, Ruby, Puppet, Bind, Citrix, Operating Systems, Wowza, IIS, Mac OS X, BSD, Hardware, Apache, RHEL, Websphere, pfSense, Mac OS X Server
Education
San Jose State University 1999 — 2001
Leland High School 1993 — 1997
Al Sary's LiveOps Experience September 2005 - June 2007
Job TBD at IBM Watson
Industry Computer Software
Experience
IBM Watson April 2015 - Present
Blekko July 2008 - March 2015
Social Concepts July 2007 - July 2008
LiveOps September 2005 - June 2007
Avaya Inc. October 2002 - October 2004
Quintus Corps. May 1989 - January 2001
Quintus Corporation 1989 - 2000
Bell Northern Research October 1987 - February 1989
Skills
Cloud Computing, Perl, MySQL, Apache, C++, JavaScript, Web Applications, Java, PHP, Python
Education
University of Waterloo 1985 — 1987
M.Math, Logic Programming, Distributed Processing
The University of British Columbia 1980 — 1984
B.Sc, Computer Stuff, Logic Programming, Compilers
IBM Watson April 2015 - Present
Blekko July 2008 - March 2015
Social Concepts July 2007 - July 2008
LiveOps September 2005 - June 2007
Avaya Inc. October 2002 - October 2004
Quintus Corps. May 1989 - January 2001
Quintus Corporation 1989 - 2000
Bell Northern Research October 1987 - February 1989
Skills
Cloud Computing, Perl, MySQL, Apache, C++, JavaScript, Web Applications, Java, PHP, Python
Education
University of Waterloo 1985 — 1987
M.Math, Logic Programming, Distributed Processing
The University of British Columbia 1980 — 1984
B.Sc, Computer Stuff, Logic Programming, Compilers
Jonathan Krautter's LiveOps Experience February 2014 - Present
Job Senior Network Security Engineer
Industry Information Technology and Services
Experience
LiveOps February 2014 - Present
Freeport-McMoRan Copper & Gold Inc. via Dell SecureWorks April 2012 - February 2014
City of Scottsdale September 2008 - June 2012
V3 Companies of Arizona August 2003 - May 2008
TouchAmerica Telecommunications January 2001 - August 2003
West, Christoffel January 1999 - December 2000
U.S. Army March 1992 - October 1998
Skills
Network Security, Data Center, NAS, Security, Windows Server, Cisco Technologies, DNS, Penetration Testing, Active Directory, Microsoft Exchange, CommVault, Disaster Recovery, IIS, Group Policy, IT Strategy, IT Management, Network Administration, Servers, Computer Forensics, Intrusion Detection, Business Analysis, Information Security..., Routers, Networking, VPN, Incident Response, System Administration, Process Improvement, SAN, Linux, Firewalls, Troubleshooting, Storage Area Networks, VMware ESX, Microsoft SQL Server, Computer Hardware, NIST, Project Management, Vendor Management, Database Design, Information Security, Red Hat Linux, Database Administration, Business Intelligence, SSIS, VMware, Cloud Computing, Visio, Integration, Windows
Education
Pima Community College
Management Information Systems
University of Arizona
Management Information Systems
LiveOps February 2014 - Present
Freeport-McMoRan Copper & Gold Inc. via Dell SecureWorks April 2012 - February 2014
City of Scottsdale September 2008 - June 2012
V3 Companies of Arizona August 2003 - May 2008
TouchAmerica Telecommunications January 2001 - August 2003
West, Christoffel January 1999 - December 2000
U.S. Army March 1992 - October 1998
Skills
Network Security, Data Center, NAS, Security, Windows Server, Cisco Technologies, DNS, Penetration Testing, Active Directory, Microsoft Exchange, CommVault, Disaster Recovery, IIS, Group Policy, IT Strategy, IT Management, Network Administration, Servers, Computer Forensics, Intrusion Detection, Business Analysis, Information Security..., Routers, Networking, VPN, Incident Response, System Administration, Process Improvement, SAN, Linux, Firewalls, Troubleshooting, Storage Area Networks, VMware ESX, Microsoft SQL Server, Computer Hardware, NIST, Project Management, Vendor Management, Database Design, Information Security, Red Hat Linux, Database Administration, Business Intelligence, SSIS, VMware, Cloud Computing, Visio, Integration, Windows
Education
Pima Community College
Management Information Systems
University of Arizona
Management Information Systems
Renee (Goldschmid) Schwall's LiveOps Experience April 2013 - Present
Job Director of IVR Services at LiveOps
Industry Computer Software
Experience
LiveOps April 2013 - Present
LiveOps April 2011 - Present
LiveOps July 2009 - April 2011
Nuance Communications June 2007 - July 2009
TuVox 2006 - June 2007
TuVox 2005 - 2006
TuVox 2003 - 2005
NASA Ames Research Center July 2003 - September 2003
Skills
Interaction Design, User Interface Design, Usability Testing, User Experience, User Research
Education
Stanford University 1997 — 2003
M.A., Communication; B.S., Symbolic Systems
LiveOps April 2013 - Present
LiveOps April 2011 - Present
LiveOps July 2009 - April 2011
Nuance Communications June 2007 - July 2009
TuVox 2006 - June 2007
TuVox 2005 - 2006
TuVox 2003 - 2005
NASA Ames Research Center July 2003 - September 2003
Skills
Interaction Design, User Interface Design, Usability Testing, User Experience, User Research
Education
Stanford University 1997 — 2003
M.A., Communication; B.S., Symbolic Systems
Terrance Seto's LiveOps Experience September 2009 - May 2011
Job Product Manager. Hobbyist. Cyclist. Master of tinkering.
Industry Computer Software
Experience
Mindflash October 2012 - Present
Saba July 2011 - October 2012
LiveOps September 2009 - May 2011
SuccessFactors (acquired by SAP) June 2007 - December 2008
Plantronics, inc September 2006 - May 2007
AVerMedia Technologies June 2003 - August 2006
Skills
Product Management, Product Marketing, Product Strategy, Crowdsourcing, SaaS, Agile, JIRA, Bugzilla, Web 2.0, B2B, Human Capital Management, BPO, Product Development, Enterprise Software, Cloud Computing, Product Launch, Start-ups, Arduino, Agile Methodologies, Sprint Planning, Retrospectives, Agile Environment, Agile Methodolgy, Mobile Applications, User Experience, Marketing, Competitive Analysis, Entrepreneurship, Auto Racing, CRM, Cross-functional Team..., Strategy, Analytics, Management, Strategic Partnerships
Education
San Jose State University
Bachelor's of Science, Business Administration; Concentration in Marketing
Mindflash October 2012 - Present
Saba July 2011 - October 2012
LiveOps September 2009 - May 2011
SuccessFactors (acquired by SAP) June 2007 - December 2008
Plantronics, inc September 2006 - May 2007
AVerMedia Technologies June 2003 - August 2006
Skills
Product Management, Product Marketing, Product Strategy, Crowdsourcing, SaaS, Agile, JIRA, Bugzilla, Web 2.0, B2B, Human Capital Management, BPO, Product Development, Enterprise Software, Cloud Computing, Product Launch, Start-ups, Arduino, Agile Methodologies, Sprint Planning, Retrospectives, Agile Environment, Agile Methodolgy, Mobile Applications, User Experience, Marketing, Competitive Analysis, Entrepreneurship, Auto Racing, CRM, Cross-functional Team..., Strategy, Analytics, Management, Strategic Partnerships
Education
San Jose State University
Bachelor's of Science, Business Administration; Concentration in Marketing
D. Curry's LiveOps Experience 2012 - 2013
Job SENIOR CUSTOMER SUCCESS & STRATEGIC ACCOUNT MANAGER
Industry Telecommunications
Experience
LiveOps 2012 - 2013
Sound Advice audio + video LLC 2007 - 2011
Avaya 2000 - 2007
Alcatel-Lucent 1997 - 2000
keywords 1996 - 1996
Skills
VoIP, Unified Communications, Key Account Management, Channel Partners, Salesforce.com, Major Accounts, Contract Negotiation, Contract Management, Business Relationship..., Partner Relationship..., Entrepreneurial..., SAP, Siebel, Microsoft Office, New Business Development, Fortune 500, Fortune 100, Account planning, C-Level contact, Client Services, Client Retention, Client Development, Client Engagement, National Account..., National Account Sales, Consultative Selling, Professional Services, Managed Services, B2B, Account Management, Solution Selling, Sales Pipeline..., Contact Center, Cloud Computing, SaaS, Contact Centers, Avaya, Telecommunications, Cloud Contact Center, Profressional Services..., Software Project..., Project Implementation, Sales Management, Partner Management
Education
Oklahoma Christian University
M.B.A., Business Management and e-commerce
Southern Nazarene University
B.S., Business Management/Organizational Leadership
Villanova University
Six Sigma Green Belt Certification
LiveOps 2012 - 2013
Sound Advice audio + video LLC 2007 - 2011
Avaya 2000 - 2007
Alcatel-Lucent 1997 - 2000
keywords 1996 - 1996
Skills
VoIP, Unified Communications, Key Account Management, Channel Partners, Salesforce.com, Major Accounts, Contract Negotiation, Contract Management, Business Relationship..., Partner Relationship..., Entrepreneurial..., SAP, Siebel, Microsoft Office, New Business Development, Fortune 500, Fortune 100, Account planning, C-Level contact, Client Services, Client Retention, Client Development, Client Engagement, National Account..., National Account Sales, Consultative Selling, Professional Services, Managed Services, B2B, Account Management, Solution Selling, Sales Pipeline..., Contact Center, Cloud Computing, SaaS, Contact Centers, Avaya, Telecommunications, Cloud Contact Center, Profressional Services..., Software Project..., Project Implementation, Sales Management, Partner Management
Education
Oklahoma Christian University
M.B.A., Business Management and e-commerce
Southern Nazarene University
B.S., Business Management/Organizational Leadership
Villanova University
Six Sigma Green Belt Certification
Katherine Soong's LiveOps Experience April 2013 - November 2014
Job Senior Field Marketing Manager at Oracle
Industry Computer Software
Experience
Oracle July 2015 - Present
Kenshoo December 2014 - April 2015
LiveOps April 2013 - November 2014
LiveOps April 2012 - April 2013
Gliffy September 2011 - January 2012
Sybase, An SAP Company January 2007 - August 2011
Sybase January 2007 - February 2008
University of California August 2005 - June 2006
Skills
Social Media, Marketing Communications, Marketing Management, Event Management, Eloqua, Email Marketing, Strategic Planning, Blogging, Team Building, Marketing, Salesforce.com, Integrated Marketing, CRM, Social Media Marketing, Lead Generation, Corporate Events, Strategy
Education
University of California, Davis 2001 — 2006
BA, Economics, Communications (minor)
Oracle July 2015 - Present
Kenshoo December 2014 - April 2015
LiveOps April 2013 - November 2014
LiveOps April 2012 - April 2013
Gliffy September 2011 - January 2012
Sybase, An SAP Company January 2007 - August 2011
Sybase January 2007 - February 2008
University of California August 2005 - June 2006
Skills
Social Media, Marketing Communications, Marketing Management, Event Management, Eloqua, Email Marketing, Strategic Planning, Blogging, Team Building, Marketing, Salesforce.com, Integrated Marketing, CRM, Social Media Marketing, Lead Generation, Corporate Events, Strategy
Education
University of California, Davis 2001 — 2006
BA, Economics, Communications (minor)
Jennifer Bork's LiveOps Experience November 2014 - Present
Job Senior Launch Manager at LiveOps
Industry E-Learning
Experience
LiveOps November 2014 - Present
NexRep, LLC November 2013 - November 2014
TeleTech December 2012 - November 2013
LiveOps March 2010 - December 2012
LiveOps September 2005 - March 2010
Victoria's Secret Direct October 2003 - September 2005
Victoria's Secret Direct January 1999 - October 2003
Skills
Call Center, Analytics, Training, Customer Experience, Cross-functional Team..., Project Management, Team Leadership, Instructional Design, Customer Service, Captivate, Leadership Development, Management, Sales Operations, Analysis, Call Centers, Leadership, Program Management, Sales, Strategy
Education
The Ohio State University 1991 — 1996
Bachelor of Science (BS), Education
LiveOps November 2014 - Present
NexRep, LLC November 2013 - November 2014
TeleTech December 2012 - November 2013
LiveOps March 2010 - December 2012
LiveOps September 2005 - March 2010
Victoria's Secret Direct October 2003 - September 2005
Victoria's Secret Direct January 1999 - October 2003
Skills
Call Center, Analytics, Training, Customer Experience, Cross-functional Team..., Project Management, Team Leadership, Instructional Design, Customer Service, Captivate, Leadership Development, Management, Sales Operations, Analysis, Call Centers, Leadership, Program Management, Sales, Strategy
Education
The Ohio State University 1991 — 1996
Bachelor of Science (BS), Education
Jason Witkowski's LiveOps Experience October 2014 - Present
Job Sr. Systems Engineer at LiveOps
Industry Information Technology and Services
Experience
LiveOps October 2014 - Present
Bridgewater Associates June 2014 - October 2014
LiveOps Inc. March 2009 - May 2014
Dow Jones Newswires March 2008 - February 2009
Telcordia Technologies Inc. 2005 - 2007
Skills
Servers, Software Documentation, SQL, Apache, Windows, Load Balancing, Documentation, HTML, Linux, Linux server..., Failure Analysis, Linux System..., Integration, OpenStack, Configuration Management, F5 BigIP, NetApp
Education
Middlesex County College 2003 — 2006
Computer Science, Computer Science
NBTHS 1999 — 2003
Rutgers University-New Brunswick
Information Technology Informatics, Computer Science, Mathematics, ITI
LiveOps October 2014 - Present
Bridgewater Associates June 2014 - October 2014
LiveOps Inc. March 2009 - May 2014
Dow Jones Newswires March 2008 - February 2009
Telcordia Technologies Inc. 2005 - 2007
Skills
Servers, Software Documentation, SQL, Apache, Windows, Load Balancing, Documentation, HTML, Linux, Linux server..., Failure Analysis, Linux System..., Integration, OpenStack, Configuration Management, F5 BigIP, NetApp
Education
Middlesex County College 2003 — 2006
Computer Science, Computer Science
NBTHS 1999 — 2003
Rutgers University-New Brunswick
Information Technology Informatics, Computer Science, Mathematics, ITI
Vanessa Kuly's LiveOps Experience October 2007 - Present
Job Sales Operations at LiveOps
Industry Telecommunications
Experience
LiveOps October 2007 - Present
LiveOps October 2006 - October 2007
LiveOps May 2006 - October 2006
Piedmont Hills Montessori Academy May 2004 - September 2005
Education
San Jose State University 2001 — 2006
BA, Child and Adolescent Development
LiveOps October 2007 - Present
LiveOps October 2006 - October 2007
LiveOps May 2006 - October 2006
Piedmont Hills Montessori Academy May 2004 - September 2005
Education
San Jose State University 2001 — 2006
BA, Child and Adolescent Development
Nanci Caldwell's LiveOps Experience 2007 - 2011
Job Board Member and Exec
Industry Information Technology and Services
Experience
Bridge Growth Partners, LLC 2013 - Present
JDA Software 2012 - Present
Citrix 2008 - Present
TIBCO Software Inc. 2009 - December 2014
RedPrairie 2011 - 2013
Deltek 2006 - 2012
LiveOps 2007 - 2011
Sophos 2007 - 2010
Hyperion Solutions 2006 - 2007
Network General 2006 - 2007
Skills
Strategic Partnerships, SaaS, Product Management, Go-to-market Strategy
Education
Queen's University
Bridge Growth Partners, LLC 2013 - Present
JDA Software 2012 - Present
Citrix 2008 - Present
TIBCO Software Inc. 2009 - December 2014
RedPrairie 2011 - 2013
Deltek 2006 - 2012
LiveOps 2007 - 2011
Sophos 2007 - 2010
Hyperion Solutions 2006 - 2007
Network General 2006 - 2007
Skills
Strategic Partnerships, SaaS, Product Management, Go-to-market Strategy
Education
Queen's University
Ashley Carlisle's LiveOps Experience July 2010 - February 2012
Job Education.com
Industry Consumer Services
Experience
Education.com April 2013 - Present
GraphScience Inc February 2012 - April 2013
LiveOps July 2010 - February 2012
Skills
Advertising, Analytics, Data Analysis, Management, Project Management, Social Media, Research, HTML, Microsoft Excel, Python, Facebook, Marketing, Online Advertising, SQL, A/B Testing, Digital Marketing, Google Analytics, Optimizely
Education
Stanford University 2006 — 2010
B.A., Public Policy
Menlo School
Menlo School
Education.com April 2013 - Present
GraphScience Inc February 2012 - April 2013
LiveOps July 2010 - February 2012
Skills
Advertising, Analytics, Data Analysis, Management, Project Management, Social Media, Research, HTML, Microsoft Excel, Python, Facebook, Marketing, Online Advertising, SQL, A/B Testing, Digital Marketing, Google Analytics, Optimizely
Education
Stanford University 2006 — 2010
B.A., Public Policy
Menlo School
Menlo School
Thomas Badihi's LiveOps Experience December 2013 - Present
Job Sr/Lead QA Automation Engineer at LiveOps
Industry Computer Software
Experience
LiveOps December 2013 - Present
GoGrid 2011 - December 2013
Forio Business Simulations 2010 - 2011
Objis/CNT 2008 - 2010
Sogeti 2006 - 2008
Bull 2003 - 2006
Bull 2001 - 2003
Skills
Subversion, Testing, Python, Selenium, Java, Git, JIRA, JUnit, Integration, Maven, Software Development, SQL
Education
Université Claude Bernard (Lyon I)
MS, Automatism, Electronics
Université de Haute-Alsace Mulhouse-Colmar
BS, Automatism, Electronics
LiveOps December 2013 - Present
GoGrid 2011 - December 2013
Forio Business Simulations 2010 - 2011
Objis/CNT 2008 - 2010
Sogeti 2006 - 2008
Bull 2003 - 2006
Bull 2001 - 2003
Skills
Subversion, Testing, Python, Selenium, Java, Git, JIRA, JUnit, Integration, Maven, Software Development, SQL
Education
Université Claude Bernard (Lyon I)
MS, Automatism, Electronics
Université de Haute-Alsace Mulhouse-Colmar
BS, Automatism, Electronics
Adam Carabajal's LiveOps Experience June 2008 - December 2010
Job Director of Sales & Channel at Imperva Incapsula
Industry Information Technology and Services
Experience
Imperva Incapsula July 2014 - Present
VERISIGN July 2011 - June 2014
VERISIGN December 2010 - July 2011
LiveOps June 2008 - December 2010
Genius September 2007 - June 2008
PayPal January 2006 - September 2007
VeriSign May 2005 - January 2006
Skills
Salesforce.com, Jigsaw, Hoovers, SaaS, Lead Generation, Cloud Computing, Enterprise Software, Solution Selling, Demand Generation, Account Management, Direct Sales, Strategic Partnerships, Sales Process, Channel, Cold Calling, Marketing Automation, New Business Development, Sales Enablement, RainKing, B2B, Sales Management, Sales, E-commerce, Management, Email Marketing, Channel Partners, Leadership, Professional Services, Analytics, Start-ups, Business Development, Partner Management, Cloud Security, Selling, Unified Communications, Managed Services, CRM, Sales Operations, Strategy
Education
San Jose State University 1998 — 2013
Bachelor's Degree, Business Administration / Marketing
Imperva Incapsula July 2014 - Present
VERISIGN July 2011 - June 2014
VERISIGN December 2010 - July 2011
LiveOps June 2008 - December 2010
Genius September 2007 - June 2008
PayPal January 2006 - September 2007
VeriSign May 2005 - January 2006
Skills
Salesforce.com, Jigsaw, Hoovers, SaaS, Lead Generation, Cloud Computing, Enterprise Software, Solution Selling, Demand Generation, Account Management, Direct Sales, Strategic Partnerships, Sales Process, Channel, Cold Calling, Marketing Automation, New Business Development, Sales Enablement, RainKing, B2B, Sales Management, Sales, E-commerce, Management, Email Marketing, Channel Partners, Leadership, Professional Services, Analytics, Start-ups, Business Development, Partner Management, Cloud Security, Selling, Unified Communications, Managed Services, CRM, Sales Operations, Strategy
Education
San Jose State University 1998 — 2013
Bachelor's Degree, Business Administration / Marketing
Christopher Rutter's LiveOps Experience June 2008 - January 2010
Job Project Manager at Zero Energy
Industry Renewables & Environment
Experience
Zero Energy August 2014 - Present
Zero Energy April 2013 - August 2014
LiveOps June 2008 - January 2010
Education
California State University-Long Beach
B.A. Business Economics
San Francisco State University
Zero Energy August 2014 - Present
Zero Energy April 2013 - August 2014
LiveOps June 2008 - January 2010
Education
California State University-Long Beach
B.A. Business Economics
San Francisco State University
Ebonye Gussine Wilkins's LiveOps Experience September 2011 - September 2012
Job Communications Associate at Haas Institute for a Fair and Inclusive Society
Industry Publishing
Experience
August Rose Press, LLC September 2013 - Present
Ebonye Gussine Wilkins September 2011 - Present
Haas Institute for a Fair and Inclusive Society February 2015 - Present
Bay Area Book Festival August 2014 - February 2015
Bautista Direct Marketing February 2013 - December 2013
LiveOps September 2011 - September 2012
Teachers College, Columbia University October 2007 - September 2011
Teachers College, Columbia University June 2007 - September 2007
Hopkins Undergraduate Research Journal (HURJ) September 2006 - May 2007
Johns Hopkins University January 2005 - May 2007
Skills
Research, Blogging, Social Networking, Editing, Social Media, Marketing Strategy, Public Speaking, Marketing, Non-profits, Sales, Copy Editing, Data Analysis, Nonprofits, Branding & Identity, Writing, Marketing Communications, Proofreading
Education
UC Berkeley Extension 2014 — 2015
Professional Certificate, Editing
The Graduate Center, City University of New York 2009 — 2011
M.S., Business Management and Leadership
The Johns Hopkins University 2003 — 2007
B.A., Cognitive Science
IS 59
Jamaica High School
August Rose Press, LLC September 2013 - Present
Ebonye Gussine Wilkins September 2011 - Present
Haas Institute for a Fair and Inclusive Society February 2015 - Present
Bay Area Book Festival August 2014 - February 2015
Bautista Direct Marketing February 2013 - December 2013
LiveOps September 2011 - September 2012
Teachers College, Columbia University October 2007 - September 2011
Teachers College, Columbia University June 2007 - September 2007
Hopkins Undergraduate Research Journal (HURJ) September 2006 - May 2007
Johns Hopkins University January 2005 - May 2007
Skills
Research, Blogging, Social Networking, Editing, Social Media, Marketing Strategy, Public Speaking, Marketing, Non-profits, Sales, Copy Editing, Data Analysis, Nonprofits, Branding & Identity, Writing, Marketing Communications, Proofreading
Education
UC Berkeley Extension 2014 — 2015
Professional Certificate, Editing
The Graduate Center, City University of New York 2009 — 2011
M.S., Business Management and Leadership
The Johns Hopkins University 2003 — 2007
B.A., Cognitive Science
IS 59
Jamaica High School
Teri Hardeman's LiveOps Experience April 2007 - November 2010
Job Loan Counselor at LendMark Financial Service
Industry Consumer Services
Experience
LendMark Financial Service June 2012 - Present
The Myers Group November 2010 - March 2011
LiveOps April 2007 - November 2010
IRS October 2009 - February 2010
Tele Tech May 2007 - November 2009
The Patriot Financial Group October 2006 - April 2007
Skills
Customer Service, Analysis, Account Reconciliation, Research, Call Centers, Customer Retention, Customer Satisfaction, Salesforce.com, Sales, Customer Experience, Credit Cards, Data Entry, Account Management, Payments, Direct Sales
Education
South University
Accounting
LendMark Financial Service June 2012 - Present
The Myers Group November 2010 - March 2011
LiveOps April 2007 - November 2010
IRS October 2009 - February 2010
Tele Tech May 2007 - November 2009
The Patriot Financial Group October 2006 - April 2007
Skills
Customer Service, Analysis, Account Reconciliation, Research, Call Centers, Customer Retention, Customer Satisfaction, Salesforce.com, Sales, Customer Experience, Credit Cards, Data Entry, Account Management, Payments, Direct Sales
Education
South University
Accounting
Jeff Steinhilber's LiveOps Experience July 2008 - September 2008
Job Security Firmware Engineer at HGST, a Western Digital company
Industry Computer Software
Experience
HGST, a Western Digital company June 2010 - Present
LiveOps July 2008 - September 2008
Qualcomm June 2006 - September 2006
Skills
C, Integration, Engineering, C++, Java, Salesforce.com, Embedded Systems, Python, Algorithms, Linux, Verilog, Perl, Software Engineering, Eclipse
Education
Santa Clara University 2009 — 2010
MS, Computer Engineering
Santa Clara University 2005 — 2009
BS, Computer Engineering
HGST, a Western Digital company June 2010 - Present
LiveOps July 2008 - September 2008
Qualcomm June 2006 - September 2006
Skills
C, Integration, Engineering, C++, Java, Salesforce.com, Embedded Systems, Python, Algorithms, Linux, Verilog, Perl, Software Engineering, Eclipse
Education
Santa Clara University 2009 — 2010
MS, Computer Engineering
Santa Clara University 2005 — 2009
BS, Computer Engineering
Jen Leonetti's LiveOps Experience February 2013 - Present
Job Launch Manager at LiveOps
Industry Information Technology and Services
Experience
LiveOps February 2013 - Present
LiveOps April 2011 - January 2013
LiveOps June 2009 - April 2011
Tiffany September 2008 - June 2009
Target February 2007 - September 2008
Morris, Hall & Kinghorn 2004 - 2007
Skills
Project Management, Project Planning, Advertising, Management, Call Centers, Leadership, Sales, Account Management, Microsoft Office, Marketing, Training, Customer Service, SaaS, Sales Process, Salesforce.com
Education
University of Arizona 2000 — 2004
BA, Communication
LiveOps February 2013 - Present
LiveOps April 2011 - January 2013
LiveOps June 2009 - April 2011
Tiffany September 2008 - June 2009
Target February 2007 - September 2008
Morris, Hall & Kinghorn 2004 - 2007
Skills
Project Management, Project Planning, Advertising, Management, Call Centers, Leadership, Sales, Account Management, Microsoft Office, Marketing, Training, Customer Service, SaaS, Sales Process, Salesforce.com
Education
University of Arizona 2000 — 2004
BA, Communication
Tameka Richardson's LiveOps Experience January 2009 - March 2012
Job Senior Research Analyst at Evergreen Solutions, LLC
Industry Accounting
Experience
Evergreen Solutions, LLC April 2015 - Present
H&R Block January 2013 - Present
Florida Department of Revenue January 2013 - April 2015
Progressive Church Of Our Lord 1981 - 2015
Progressive Church Of Our Lord 1981 - 2015
Florida Department of Revenue February 2012 - January 2013
LiveOps January 2009 - March 2012
Florida Department of Law Enforcement 2010 - 2010
D. Wilson Consulting Group, LLC 2006 - 2010
MGT of America November 1994 - October 2006
Skills
Strategic Planning, Data Analysis, Customer Service, Management Consulting
Education
University of Phoenix 2007 — 2009
M.S., Accounting
University of Phoenix 2002 — 2005
B. S., Accounting
Tallahassee Community College 1990 — 1993
A.A., Accounting
Evergreen Solutions, LLC April 2015 - Present
H&R Block January 2013 - Present
Florida Department of Revenue January 2013 - April 2015
Progressive Church Of Our Lord 1981 - 2015
Progressive Church Of Our Lord 1981 - 2015
Florida Department of Revenue February 2012 - January 2013
LiveOps January 2009 - March 2012
Florida Department of Law Enforcement 2010 - 2010
D. Wilson Consulting Group, LLC 2006 - 2010
MGT of America November 1994 - October 2006
Skills
Strategic Planning, Data Analysis, Customer Service, Management Consulting
Education
University of Phoenix 2007 — 2009
M.S., Accounting
University of Phoenix 2002 — 2005
B. S., Accounting
Tallahassee Community College 1990 — 1993
A.A., Accounting
Melika Johnson's LiveOps Experience January 2013 - Present
Job Customer Service Sales Agent at LiveOps
Industry Insurance
Experience
LiveOps January 2013 - Present
Adecco Staffing August 2011 - February 2013
Blue Cross Blue Shield Association for Kelly Staffing May 2010 - December 2010
Northrop Grumman Information Systems January 2009 - April 2010
Northrop Grumman Shipbuilding October 2003 - January 2009
Wolpoff and Abramson, LLP May 2003 - October 2003
Wordsworth Academy February 2002 - April 2003
Aetna U.S. Healthcare October 2000 - February 2002
Mellon PSFS July 1999 - October 2000
Skills
Commitment to Customer..., Communication Skills, Administrative..., Public Speaking, Customer Service, Event Planning, Sales, Research, Invoicing, Marketing Strategy, Data Entry, Team Building
Education
Southeastern University 2005 — 2008
Bachelor of Science, Accounting
Shenandoah University 1992 — 1994
Music
Duke Ellington High School of Arts 1989 — 1992
Music
LiveOps January 2013 - Present
Adecco Staffing August 2011 - February 2013
Blue Cross Blue Shield Association for Kelly Staffing May 2010 - December 2010
Northrop Grumman Information Systems January 2009 - April 2010
Northrop Grumman Shipbuilding October 2003 - January 2009
Wolpoff and Abramson, LLP May 2003 - October 2003
Wordsworth Academy February 2002 - April 2003
Aetna U.S. Healthcare October 2000 - February 2002
Mellon PSFS July 1999 - October 2000
Skills
Commitment to Customer..., Communication Skills, Administrative..., Public Speaking, Customer Service, Event Planning, Sales, Research, Invoicing, Marketing Strategy, Data Entry, Team Building
Education
Southeastern University 2005 — 2008
Bachelor of Science, Accounting
Shenandoah University 1992 — 1994
Music
Duke Ellington High School of Arts 1989 — 1992
Music
Yanhua Xue's LiveOps Experience August 2012 - Present
Job Software Engineer at LiveOps
Industry Computer Software
Experience
LiveOps August 2012 - Present
LiveOps, Inc. 2008 - July 2012
Logitech April 2006 - April 2008
Emobile Networks, Inc. July 2005 - April 2006
Beijing Gong’An Hospital July 1999 - October 2000
Skills
Perl, Software Quality..., Scalability, Java, Agile Methodologies, Distributed Systems
Education
San Jose State University
BS, Computer Science / Mathematics
Capital University of Medical Science, Beijing, China
Doctor of Medicine (MD), Clinic Medicine
LiveOps August 2012 - Present
LiveOps, Inc. 2008 - July 2012
Logitech April 2006 - April 2008
Emobile Networks, Inc. July 2005 - April 2006
Beijing Gong’An Hospital July 1999 - October 2000
Skills
Perl, Software Quality..., Scalability, Java, Agile Methodologies, Distributed Systems
Education
San Jose State University
BS, Computer Science / Mathematics
Capital University of Medical Science, Beijing, China
Doctor of Medicine (MD), Clinic Medicine
David Jolissaint's LiveOps Experience December 2009 - July 2010
Job Senior UI Engineer at Netflix
Industry Information Technology and Services
Experience
Netflix February 2011 - Present
Yahoo! July 2010 - February 2011
LiveOps December 2009 - July 2010
Blue Coat Systems June 2008 - January 2010
Packeteer July 2007 - June 2008
Skills
PHP, AJAX, JavaScript, jQuery, HTML, Linux, Python, Drupal, CSS, MySQL, Front-end Development, CMS, Apache, HTML5, Web Development, SQL, JSON, Programming, OOP, Subversion, REST, Front-end
Education
San Jose State University 2006 — 2010
BS, Business (MIS)
Netflix February 2011 - Present
Yahoo! July 2010 - February 2011
LiveOps December 2009 - July 2010
Blue Coat Systems June 2008 - January 2010
Packeteer July 2007 - June 2008
Skills
PHP, AJAX, JavaScript, jQuery, HTML, Linux, Python, Drupal, CSS, MySQL, Front-end Development, CMS, Apache, HTML5, Web Development, SQL, JSON, Programming, OOP, Subversion, REST, Front-end
Education
San Jose State University 2006 — 2010
BS, Business (MIS)
Coleen Schappi's LiveOps Experience 2010 - Present
Job Wine Consultant at Harris Teeter
Industry Telecommunications
Experience
Harris Teeter November 2013 - Present
LiveOps 2010 - Present
A Meeting Place 2002 - 2008
Hyatt Hotels Corporation 2002 - 2003
Skills
Customer Service, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Sales, Account Management, Customer Satisfaction, Marketing, Social Media Marketing, Social Networking, Restaurants
Education
Towson University 1994 — 1998
BA, Communications
Harris Teeter November 2013 - Present
LiveOps 2010 - Present
A Meeting Place 2002 - 2008
Hyatt Hotels Corporation 2002 - 2003
Skills
Customer Service, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Sales, Account Management, Customer Satisfaction, Marketing, Social Media Marketing, Social Networking, Restaurants
Education
Towson University 1994 — 1998
BA, Communications
Bette Sears's LiveOps Experience January 2013 - Present
Job Agent at LiveOps
Industry Individual & Family Services
Experience
LiveOps January 2013 - Present
Pickens County DSN Board January 1998 - May 2012
Pickens County DSN Board May 1998 - 2012
Eastman Kodak January 1984 - April 1986
Pickens County DSN Board August 1952 - April 1986
Skills
Community Outreach, Outlook, Training, Case Managment, PowerPoint, Analysis
Education
Rochester Institute of Technology 1972 — 1976
Rochester Institute of Technology
LiveOps January 2013 - Present
Pickens County DSN Board January 1998 - May 2012
Pickens County DSN Board May 1998 - 2012
Eastman Kodak January 1984 - April 1986
Pickens County DSN Board August 1952 - April 1986
Skills
Community Outreach, Outlook, Training, Case Managment, PowerPoint, Analysis
Education
Rochester Institute of Technology 1972 — 1976
Rochester Institute of Technology
Adnan Sheikh's LiveOps Experience August 2008 - September 2013
Job Technical and Operations Project Manager
Industry Computer Software
Experience
LiveOps August 2008 - September 2013
AlphaDetail May 2007 - 2008
HSBC July 2006 - May 2007
Citi November 2005 - March 2006
Skills
Project Management, SQL, Process Improvement, Cross-functional Team..., Marketing Operations, Program Management, CRM, Competitive Analysis, Product Management, Team Management, Market Research, Sales, Microsoft Office, Manage Client..., Analysis, Business Development, Management, Business Strategy, PowerPoint, Research, English, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Windows, Solution Architecture, MRDs, PRD
Education
University of California, Berkeley 2003 — 2005
Bachelor of Arts, Economics
University of California, Berkeley
LiveOps August 2008 - September 2013
AlphaDetail May 2007 - 2008
HSBC July 2006 - May 2007
Citi November 2005 - March 2006
Skills
Project Management, SQL, Process Improvement, Cross-functional Team..., Marketing Operations, Program Management, CRM, Competitive Analysis, Product Management, Team Management, Market Research, Sales, Microsoft Office, Manage Client..., Analysis, Business Development, Management, Business Strategy, PowerPoint, Research, English, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Windows, Solution Architecture, MRDs, PRD
Education
University of California, Berkeley 2003 — 2005
Bachelor of Arts, Economics
University of California, Berkeley
Kristina Stutzman's LiveOps Experience March 2010 - Present
Job Membership Coordinator at Sam's Club
Industry Retail
Experience
Sam's Club January 2012 - Present
LiveOps March 2010 - Present
Century 21 Accord Real Estate January 2004 - December 2008
Navy Exchange Service Command September 1996 - October 2003
Morson,Inc January 1993 - December 1996
Skills
Sales Support, Typing, Team Building, Account Management, Retail, Real Estate, Inventory Management, Microsoft Office, Lotus Smartsuite, Quickbooks, Quicken, Concord, Retek, Internet, Interviewing, Website Development, Community Relations, Community Outreach, Marketing Communications, Internal Communications, Corporate Finance, Corporate Communications, Corporate Social..., Corporate Management, Brand Awareness, Corporate Branding, Direct Marketing, Market Analysis, Accounts Payable, Accounts Receivable, Telephone Skills, 10 Key, Time Management, Customer Satisfaction, Administration
Education
Saint Leo University 1998 — 2002
Business Administration and Management, General
Norfolk Catholic High 1987 — 1991
Tidewater Community College
Business Administration and Management, General
Sam's Club January 2012 - Present
LiveOps March 2010 - Present
Century 21 Accord Real Estate January 2004 - December 2008
Navy Exchange Service Command September 1996 - October 2003
Morson,Inc January 1993 - December 1996
Skills
Sales Support, Typing, Team Building, Account Management, Retail, Real Estate, Inventory Management, Microsoft Office, Lotus Smartsuite, Quickbooks, Quicken, Concord, Retek, Internet, Interviewing, Website Development, Community Relations, Community Outreach, Marketing Communications, Internal Communications, Corporate Finance, Corporate Communications, Corporate Social..., Corporate Management, Brand Awareness, Corporate Branding, Direct Marketing, Market Analysis, Accounts Payable, Accounts Receivable, Telephone Skills, 10 Key, Time Management, Customer Satisfaction, Administration
Education
Saint Leo University 1998 — 2002
Business Administration and Management, General
Norfolk Catholic High 1987 — 1991
Tidewater Community College
Business Administration and Management, General
Angelica Jones's LiveOps Experience June 2014 - Present
Job Biotech Professional Seeking New Opportunities
Industry Insurance
Experience
LiveOps June 2014 - Present
Dployit March 2014 - April 2014
Sabbatical August 2013 - April 2014
Dow AgroSciences July 2012 - July 2013
BioStorage Technologies May 2011 - July 2012
Aerotek February 2011 - March 2011
POLARIS Laboratories November 2010 - February 2011
US Federal Government April 2010 - June 2010
Penn State University January 2007 - May 2009
ICT Group November 2007 - December 2008
Skills
Biotechnology, ELISA, Gel Electrophoresis, biolistics, whiskers, Electronic Lab Notebook, Aseptic Technique, PCR, RT-PCR, Research, Lifesciences, GMP, Sop, Laboratory, GLP, Validation, LIMS, rapid transformation, agrobacterium..., DNA isolation, RNA isolation, Accessioning, IATA certification, Cold Storage, FTIR, Microscopy, Western blot, Statistics, Blood borne pathogens..., Cell Culture, Plant Tissue Culture, Molecular Biology, DNA
Education
Pennsylvania State University-Erie Campus 2003 — 2009
Bachelor's of Science, Biology, General
Penn State University
Bachelor of Science (BS), Biology, General
NWPA Collegiate Academy 1998 — 2002
LiveOps June 2014 - Present
Dployit March 2014 - April 2014
Sabbatical August 2013 - April 2014
Dow AgroSciences July 2012 - July 2013
BioStorage Technologies May 2011 - July 2012
Aerotek February 2011 - March 2011
POLARIS Laboratories November 2010 - February 2011
US Federal Government April 2010 - June 2010
Penn State University January 2007 - May 2009
ICT Group November 2007 - December 2008
Skills
Biotechnology, ELISA, Gel Electrophoresis, biolistics, whiskers, Electronic Lab Notebook, Aseptic Technique, PCR, RT-PCR, Research, Lifesciences, GMP, Sop, Laboratory, GLP, Validation, LIMS, rapid transformation, agrobacterium..., DNA isolation, RNA isolation, Accessioning, IATA certification, Cold Storage, FTIR, Microscopy, Western blot, Statistics, Blood borne pathogens..., Cell Culture, Plant Tissue Culture, Molecular Biology, DNA
Education
Pennsylvania State University-Erie Campus 2003 — 2009
Bachelor's of Science, Biology, General
Penn State University
Bachelor of Science (BS), Biology, General
NWPA Collegiate Academy 1998 — 2002
Crystal Carson's LiveOps Experience August 2006 - Present
Job independent agent at LiveOps
Industry
Experience
LiveOps August 2006 - Present
Remarque Manufacturing March 2004 - November 2009
Super Kmart June 2001 - March 2004
Skills
Typing, Sales, Data Entry, Reading, Answering Phones, Order Processing
Education
Thomas Nelson Community College 2011 — 2013
Gloucester High School 1988 — 1992
High School/Secondary Diploma Programs
LiveOps August 2006 - Present
Remarque Manufacturing March 2004 - November 2009
Super Kmart June 2001 - March 2004
Skills
Typing, Sales, Data Entry, Reading, Answering Phones, Order Processing
Education
Thomas Nelson Community College 2011 — 2013
Gloucester High School 1988 — 1992
High School/Secondary Diploma Programs
Dana Stabilito's LiveOps Experience February 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Telecommunications
Experience
LiveOps February 2013 - Present
Percepta May 2011 - July 2011
NCO Group 2011 - 2011
TSC 2011 - 2011
Protocol Global Solutions 2007 - 2011
Skills
Customer Satisfaction, Training, Customer Service, Call Centers, Quality Assurance, Call Center Development, Sales, Customer Experience, Call Center, Workforce Management, Leadership, Process Improvement, Team Building, Customer Retention, Team Leadership, CRM, Management, Operations Management, Recruiting, Insurance, Account Management, Employee Training, Resume Writing, Contact Center..., Coaching, College Recruiting, BPO, Outsourcing, Performance Management, Telecommunications, Interviews, Employee Relations, Data Entry, Onboarding, Sourcing, Call Quality, Call Monitoring, Telemarketing, Inbound Marketing, Human Resources, Employee Benefits, Benefits Administration, Temporary Placement, Talent Acquisition, Sales Operations, Avaya
Education
Temple University 1997 — 2001
Bachelor of Arts (B.A.), Communication, General
LiveOps February 2013 - Present
Percepta May 2011 - July 2011
NCO Group 2011 - 2011
TSC 2011 - 2011
Protocol Global Solutions 2007 - 2011
Skills
Customer Satisfaction, Training, Customer Service, Call Centers, Quality Assurance, Call Center Development, Sales, Customer Experience, Call Center, Workforce Management, Leadership, Process Improvement, Team Building, Customer Retention, Team Leadership, CRM, Management, Operations Management, Recruiting, Insurance, Account Management, Employee Training, Resume Writing, Contact Center..., Coaching, College Recruiting, BPO, Outsourcing, Performance Management, Telecommunications, Interviews, Employee Relations, Data Entry, Onboarding, Sourcing, Call Quality, Call Monitoring, Telemarketing, Inbound Marketing, Human Resources, Employee Benefits, Benefits Administration, Temporary Placement, Talent Acquisition, Sales Operations, Avaya
Education
Temple University 1997 — 2001
Bachelor of Arts (B.A.), Communication, General
Shaniqua Harris's LiveOps Experience July 2014 - Present
Job Customer Service Representative at TeleTech
Industry Writing and Editing
Experience
LiveOps July 2014 - Present
USA Contact Point April 2014 - Present
TeleTech October 2014 - January 2015
Self-employed June 2011 - January 2015
Skills
Writing
Education
Post University 2014 — 2018
Associate's Degree, Legal Studies, General, Freshman
Ramapo Highschool NY 2004 — 2008
High School
LiveOps July 2014 - Present
USA Contact Point April 2014 - Present
TeleTech October 2014 - January 2015
Self-employed June 2011 - January 2015
Skills
Writing
Education
Post University 2014 — 2018
Associate's Degree, Legal Studies, General, Freshman
Ramapo Highschool NY 2004 — 2008
High School
Justin Che's LiveOps Experience November 2011 - June 2013
Job Helpdesk Support Engineer at Yodlee
Industry Computer Software
Experience
Yodlee July 2014 - Present
Apple via DPR Construction June 2013 - July 2014
LiveOps November 2011 - June 2013
Facebook June 2011 - October 2011
Computer Care January 2011 - June 2011
Best Buy 2007 - 2011
Skills
Active Directory, Windows 7, Operating Systems, OS X, Microsoft Exchange, Help Desk Support, Norton Ghost, Windows XP Pro, Android, Microsoft Office, HelpStar, Computer Repair, SAP, File Servers, netboot, iPhone, RSA SecurID, RSA Tokens, NetSuite, S2, Managed Print Services, Cisco Call Manager, Unity Voicemail, OKTA, callcenter, Bugzilla, Acronis True Image, TrueCrypt, FileVault 2, LifeSize Video..., PGI, Adobe Connect, Google Docs, Blue Jeans, Lync, Trend Micro, Norton Internet Security, PGP, New Hire Orientations, Sophos, Technical Support, Computer Hardware, Software Installation, Printers, Network Administration, Cisco Technologies, System Deployment, Antivirus, Wireless Networking
Education
San Jose State University 2006 — 2010
Bachelor of Arts (B.A.), Graphic Design
Yodlee July 2014 - Present
Apple via DPR Construction June 2013 - July 2014
LiveOps November 2011 - June 2013
Facebook June 2011 - October 2011
Computer Care January 2011 - June 2011
Best Buy 2007 - 2011
Skills
Active Directory, Windows 7, Operating Systems, OS X, Microsoft Exchange, Help Desk Support, Norton Ghost, Windows XP Pro, Android, Microsoft Office, HelpStar, Computer Repair, SAP, File Servers, netboot, iPhone, RSA SecurID, RSA Tokens, NetSuite, S2, Managed Print Services, Cisco Call Manager, Unity Voicemail, OKTA, callcenter, Bugzilla, Acronis True Image, TrueCrypt, FileVault 2, LifeSize Video..., PGI, Adobe Connect, Google Docs, Blue Jeans, Lync, Trend Micro, Norton Internet Security, PGP, New Hire Orientations, Sophos, Technical Support, Computer Hardware, Software Installation, Printers, Network Administration, Cisco Technologies, System Deployment, Antivirus, Wireless Networking
Education
San Jose State University 2006 — 2010
Bachelor of Arts (B.A.), Graphic Design
Quiana Turner's LiveOps Experience August 2012 - Present
Job Independent Contractor at LiveOps
Industry Insurance
Experience
LiveOps August 2012 - Present
Self-employed April 2012 - Present
Skills
English, Brazilian Portuguese, Microsoft Office, Insurance, Administrative..., Customer Service, Phlebotomy, Data Entry, Marketing, Office Equipment
Education
Rio Salado College 2014 — 2014
Organizational Management
LiveOps August 2012 - Present
Self-employed April 2012 - Present
Skills
English, Brazilian Portuguese, Microsoft Office, Insurance, Administrative..., Customer Service, Phlebotomy, Data Entry, Marketing, Office Equipment
Education
Rio Salado College 2014 — 2014
Organizational Management
Donald Lind's LiveOps Experience January 2013 - September 2014
Job Senior Operations Engineer at Jibe Mobile
Industry Computer Software
Experience
Jibe Mobile September 2014 - Present
LiveOps January 2013 - September 2014
LiveOps September 2010 - December 2012
Skills
Software Development, Java, Cloud Computing, JavaScript, Linux
Education
University of California, Irvine
Bachelor's degree, Computer Science
Jibe Mobile September 2014 - Present
LiveOps January 2013 - September 2014
LiveOps September 2010 - December 2012
Skills
Software Development, Java, Cloud Computing, JavaScript, Linux
Education
University of California, Irvine
Bachelor's degree, Computer Science
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY