Experience
HealthPartners  September 2013 - Present
Festa Italiana MN   March 2013 - Present
Festa Italiana MN   October 2011 - Present
I Ballerini Italiani di Minnesota   February 1999 - Present
Festival of Nations   January 1991 - Present
Festa Italiana! MN   August 2011 - Present
Lender Processing Services, Inc. (LPS)   January 2012 - May 2013
KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC.   December 2009 - September 2011
Ricoh Business Solutions   June 2008 - April 2009
Aggregate Industries  June 2000 - February 2008

Skills
Attention To Detail, Account Management, Customer Relations, Customer Satisfaction, PowerPoint, Internet Explorer, Insurance, Fundraising, Volunteer Recruiting, Key Account Management, Microsoft Office, Calm Under Pressure, Highly Adaptable, People-oriented, Open Mind, Employee Relations, Microsoft Word, Employee Benefits, Customer Service, Microsoft Excel, Customer Retention, New Hire Orientations, Leadership, Calm, Adaptation, Sales, Training, Management, Marketing, HRIS, Strategic Planning, Negotiation, Selling, Human Resources, Business Development, Sales Operations, Salesforce.com, Process Improvement, Cold Calling, Public Speaking, Event Planning, Building Relationships, Work Ethic, Outlook, Time Management, Interviews, Networking, Project Management, Nonprofits, Teamwork

Education
Concordia University-St. Paul   1999 — 2010
Organizational Management and Communications, Business Administration

St. Catherine University   1976 — 1978
General

Harding High School   1973 — 1976
High School Diploma, General

Experience
Ricoh Business Solutions   November 2014 - Present
Lamar Advertising  May 2011 - September 2013
Diversified Sourcing Solutions  January 2011 - May 2011

Skills
Account Management, Advertising, Marketing, Marketing Strategy, Online Advertising, Media Buying, Integrated Marketing, Social Media, Selling, Advertising Sales, Direct Marketing, Media Planning, Sales, Social Media Marketing, New Business Development, Customer Service

Education
Florida Southern College   1999 — 2000
Music Teacher Education

Trevecca Nazarene University   1995 — 1998
Music Performance, General

Experience
Ricoh Business Solutions   June 2014 - Present
Novitex Enterprise Solutions  November 2013 - May 2014
Pitney Bowes  July 2006 - November 2013
FedEx Office  November 1997 - April 2006

Skills
Customer Service, Management, Lead Generation, SaaS, Sales, Agile Methodologies, Sales Presentations, Customer Satisfaction, Sales Operations, Selling, Vendor Management, Business Analysis, Document Management, Cold Calling, Salesforce.com, Account Management, Call Centers, Customer Retention, Employee Training, Leadership, Microsoft Office, Outlook, Team Building, Outsourcing, Contract Negotiation, Operations Management, Staff Supervision, Legal Research

Education
El Camino College

Experience
Centene Corporation  May 2014 - Present
WellStar Health System  September 2013 - May 2014
McAdams Agencies   October 2011 - June 2012
Xerox (ACS HealthCare)   April 2004 - December 2010
Ricoh Business Solutions   June 2003 - December 2003
Aflac  January 2001 - May 2003

Skills
Training, Software Documentation, Management, Analysis, Sales, HIPAA, Medicaid, Process Improvement, Leadership, Business Analysis, Customer Support, Microsoft Office, Document Management, Web Marketing, Epic Systems, 24 years of Customer..., Document Management..., Insurance, Outsourcing, Policy, Newsletters, Troubleshooting, Databases, Hospitals, Accounting, Project Management, Selling, Vendor Management, SharePoint, EHR, Healthcare Information..., EMR Training

Education
DeVry University-Georgia   2008 — 2009
Health Information/Medical Records Technology/Technician

University of Phoenix   2003 — 2007
BS Degrees, Business Management and Marketing

Experience
Ricoh Americas Corporation  January 2012 - Present
Ricoh Americas Corporation  November 2010 - January 2012
Ricoh Business Solutions   May 2007 - October 2010
Ricoh Business Solutions   July 2005 - April 2007
Ricoh Business Solutions   September 1996 - June 2005
Ricoh Business Solutions   December 1989 - August 1996
AOE Ricoh  January 1981 - November 1989

Skills
Managed Services, Account Management, Managed Print Services, Analysis, Document Management, Service Delivery, Sales Process, Management, Solution Selling, Integration, B2B, Business Development, Business Process..., CRM, Cloud Computing, Cold Calling, Cross-functional Team...

Education
Fairleigh Dickinson University

West Essex High School

Experience
salesforce.com  May 2013 - Present
Ricoh Americas Corporation  May 2007 - February 2013
Ricoh Business Solutions   July 2003 - April 2007
Lanier Worldwide  July 2001 - July 2003
Ricoh Business Systems (Copy Quick)   April 1999 - July 2001
Canon Business Solutions  November 1996 - April 1999
Taws Can Do  June 1993 - July 1996

Skills
Document Management, Contract Negotiation, Enterprise Content..., Negotiation, Process Automation, Pricing, Customer Relations, Strategic Planning, Consultative Selling, Managed Print Services, Sales Management, Solution Selling, Sales Process, New Business Development, Account Management, Direct Sales, Salesforce.com, Managed Services, Document Imaging, Getting Things Done, Management, Analysis, Integration, CRM, Fortune 500 Account..., Selling, Leadership, Strategy, B2B, Customer Service, Sales Operations, Cross-functional Team..., GTD, Sales, Sales Presentations, Major Accounts, SaaS, Key Account Management, Team Building, Recruiting, Customer Satisfaction, Training, Pre-sales, Cold Calling, Marketing, Business Planning, Business Strategy, Professional Services

Education
Drexel University
Information Technology

University of Phoenix
Business

Community College of Philadelphia
Commercial Photography

Experience
Westwood & Wilshire LLC   June 2013 - Present
Ultimate Staffing  September 2012 - May 2013
Abbott Medical Staffing formerly Medical Resources Staffing   January 2011 - August 2012
In Motion OC  October 2008 - September 2010
Ricoh Business Solutions   June 2007 - August 2008

Skills
Recruiting, Temporary Placement, Healthcare, Technical Recruiting, Permanent Placement, Team Leadership, Medical Devices, Pharmaceutical Industry, Direct Hires, Biotechnology Industry

Education
Concordia University Irvine   2003 — 2006
Bachelors, Exercise Science

Corona Del Mar High School

Corona Del Mar High School

Experience
DEFENDER  December 2014 - Present
Willis Group US  October 2014 - December 2014
MRY  June 2014 - September 2014
AOL  June 2011 - April 2014
Ricoh Business Solutions   May 2011 - June 2011
Citarella  June 2010 - May 2011
Dewey & LeBoeuf LLP  January 2008 - November 2009

Skills
Facilities Management, Spanish-English, Microsoft Office, Adobe Creative Suite, Google Docs, Project Management, Vendor Management, Union Experience, Multiple Site..., Cpr Certified, ERTMS, VTC, Mac/PC, Inventory Control, Corporate Events, Move Coordination, Space planning, Logistics, Project Coordination, Management, Microsoft Excel, Microsoft Word, Administrative..., Budgets, Social Networking, Project Planning, Leadership, Outlook, Contract Negotiation, Inventory Management, Customer Service, Event Planning, PowerPoint, Spanish, Expenses, Strategic Planning, Event Management, Coordinating Events, Negotiation, Photoshop, Editing, Employee Relations, Time Management, Hospitality, Mac, Operations Management, Program Management

Education
CUNY Bronx Community College   2006 — 2009
Associate of Arts (AA), Accounting

Experience
Ricoh Business Solutions   August 1995 - Present

Skills
Account Management, Customer Satisfaction, Direct Sales, Sales, Salesforce.com, Contract Negotiation, Customer Service, New Business Development, Sales Management, CRM, SaaS, Cold Calling, Solution Selling, Document Management, Sales Process

Education
CUNY New York City College of Technology   1993 — 1995
Associate's degree, Hospitality Administration/Management

Experience
NetSuite  August 2015 - Present
Chadler Solutions  January 2014 - August 2015
Cintas  June 2012 - January 2014
Ricoh Business Solutions   August 2010 - June 2012

Skills
Cold Calling, Sales, Selling, Sales Presentations, Relationship Building, Management, Sales Process, Building Relationships, Selling Skills, Solution Selling, Direct Sales, B2B, Contract Negotiation, Training, Team Building, New Business Development, Microsoft Office, Negotiation, Consultative Selling, Document Management, Teamwork, Inside Sales, Salesforce.com, Proposal Writing, Contract Negotiations, Problem Solving, Pricing Strategy, Pricing Negotiations, Team Oriented, Phone Skills, Lotus Notes, Self Starter, Results Oriented, Confidence Building, Value Based Selling, Follow-up Sales Activity, Persistence, Business Networking, Pipeline Development, Pipeline Management, Collaborative Problem...

Education
Curry College   2006 — 2010
Bachelor's Degree, Business Management, Minor: Communications

American School of Business   2014 — 2014
New Jersey Life Insurance & New Jersey Accident and Health Insurance

Parsippany Hills High School   2002 — 2006

Experience
RentPath  June 2015 - Present
RentPath (Formerly PRIMEDIA)   January 2012 - Present
Edmunds Communications Group  January 2010 - December 2012
Ricoh Business Solutions   August 2008 - January 2010

Skills
Cold Calling, Sales, Account Management, Marketing, New Business Development, Management, Customer Satisfaction, Sales Operations, Salesforce.com, Sales Process, Negotiation, Lead Generation, Selling, Advertising, Social Media Marketing, Direct Sales, Customer Retention, Sales Presentations, B2B, Email Marketing, Direct Marketing, Marketing Strategy, Online Advertising, Sales Management, Advertising Sales, Social Networking

Education
Eastern University   2002 — 2004
Psychology, Liberal Arts and Sciences, General Studies and Humanities

Florida Southern College

Sun Valley High School

Experience
American Document & Desktop Solutions   October 2008 - Present
Ricoh Business Solutions   April 2007 - September 2008
Ricoh Business Solutions   April 2000 - April 2007
Ricoh  April 1998 - April 2000
Ricoh Business Solutions   April 1994 - April 1998
Ricoh Business Solutions   May 1989 - 1994

Skills
E-commerce, Team Management, Global Business..., Customer Acquisition, Motivational Speaking, Sales Management, Solution Selling, Sales, CRM, Leadership, Mentoring, Managed Print Services, Business Strategy, Management, Sales Process, Sales Operations, Recruiting, Account Management, Coaching, SaaS, B2B, New Business Development, P&L Management, Team Building, Direct Sales, Customer Satisfaction, Enterprise Software, Cold Calling, Program Management, Salesforce.com, Cloud Computing, Document Imaging, Channel Partners, Managed Services, Selling, Strategic Partnerships, Lead Generation, Executive Management, Product Development, Sales Presentations

Education
Morris County College   1981 — 1985
Associate's Degree, computer science

County College of Morris

Experience
SimplexGrinnell  February 2012 - Present
SimplexGrinnell  April 2007 - February 2012
Securitas Security Services USA, Inc.   March 2004 - April 2007
Ricoh Business Solutions   1994 - 2004

Skills
Sales Management, Sales, Direct Sales, Sales Process, Salesforce.com, Sales Presentations, Account Management, Team Management, Project Management, New Business Development, Business Strategy, Management, Business Development, Contract Negotiation, CCTV, Access Control, Team Building, Leadership

Education
County College of Morris
Associate of Science (AS), Business, Management, Marketing, and Related Support Services

Experience
WJAS 1320 AM   August 2014 - Present
The Home Depot  June 2013 - Present
Ricoh Business Solutions   February 2014 - August 2014
Pittsburgh Post-Gazette  February 2011 - February 2013
WDVE/Clear Channel   July 2009 - October 2010
ESPN Radio  February 1997 - July 2009
WTAE, Hearst Corporation & Pittsburgh Steelers Radio Network   1998 - 1999
WESA FM   1989 - 1997

Skills
Advertising, Copywriting, Social Media, Digital Out of Home, Radio, Digital, Radio Broadcasting, Facebook, Media Relations, Digital Media, Radio Advertising, Advertising Sales, Marketing, Digital Marketing, Sponsorship, Event Planning, Press Releases, Sales, Online Advertising, Social Media Marketing, Integrated Marketing, New Media, Public Relations, Social Networking, Marketing Communications, Media Buying, Direct Marketing, Newspapers, Email Marketing, Newsletters, Editing, Television, Creative Writing, Publicity, Online Marketing, Marketing Strategy, Event Management, Video Production, Digital Strategy, Video, Brand Development

Education
Edinboro University of Pennsylvania   1979 — 1983
BA, Speech Communications

Springdale H.S.   1976 — 1979

Experience
ADP  August 2015 - Present
ADP  November 2011 - August 2015
Pitney Bowes  June 2002 - November 2011
Bowe Bell + Howell  January 2010 - September 2010
Zeno Office Solutions  October 2009 - January 2010
Ricoh Business Solutions   November 2008 - September 2009
SIEMENS BUILDING TECHNOLOGIES  November 2000 - November 2001
SIMPLEX TIME RECORDER COMPANY  June 1996 - November 2000
Oki Data Americas, Inc.   July 1989 - March 1994

Skills
Sales Process, Direct Sales, Sales, Cold Calling, Solution Selling, Sales Presentations, Key Account Management, New Business Development, Marketing Strategy, Team Building, Strategic Partnerships, Sales Force Development, CRM, ADP Payroll, B2B, Sales Operations, Negotiation, Selling, Product Marketing, Salesforce.com, Management, Customer Satisfaction, Customer Retention, Lead Generation, Leadership

Education
Daytona State College   2014 — 2015
Bachelor of Applied Science (BASc)

PENNSAUKEN HIGH SCHOOL   1984 — 1988
Diploma

BURLINGTON COUNTY COMMUNITY COLLEGE
No, Business and Marketing

CAMDEN COUNTY COMMUNITY COLLEGE

Experience
Ricoh Americas Corporation  September 2013 - Present
The Toro Company  March 2013 - August 2013
Ricoh Business Solutions   December 2009 - January 2013
Ricoh Business Solutions   August 1999 - December 2009
Coordinated Business Systems  1996 - 1999

Skills
Managed Print Services, Major Accounts, Solution Selling, Document Imaging, Ricoh, Account Management, Scanners, Photocopier, Customer Service..., Business Operations, Customer Satisfaction, Customer Retention, Strategic Leadership, Communication Skills, Strategic Planning, Coaching Staff, Organizational..., Sales Management, Sales Process, Document Management, Sales, Leadership, Management, Salesforce.com, Direct Sales, Selling, Sales Presentations, New Business Development, Time Management, Professional Services, Managed Services, Cold Calling, Sales Operations, Channel Partners, Qualifying Prospects, SaaS, Key Account Management, Lead Generation, B2B, Building Relationships, Human Resources, Software Industry, Sales Force Development, CRM, P&L Management, Complex Sales

Education
Creighton University   1992 — 1996
BA, Journalism / Business Administration

Experience
East Orange School District  October 2011 - Present
East Orange School District  April 2009 - September 2011
Ricoh Business Solutions   May 2007 - May 2008
Theater Core Entertainment   November 2003 - June 2007
Essex County Educational Services Commission  November 2005 - June 2006
Essex County Educational Services Commission  September 2005 - June 2006
Wells Fargo Home Mortgage  May 2003 - November 2003
Community Outreach and Vocational Training Center   September 2001 - April 2003

Skills
Data Entry, Event Planning, Accounting, Spreadsheets, Accounts Receivable, Telephone Skills, Account Reconciliation, Customer Service, Accounts Payable, Process Scheduler, Microsoft Office, Bookkeeping, Microsoft Word, PowerPoint, Training, Fax, Teaching, Tutoring, Educational Technology, Curriculum Design, Staff Development, Curriculum Development, Research, Public Speaking

Education
University of Phoenix   2015 — 2017
Master of Arts (M.A.), Curriculum and Instruction

Essex County College   2006 — 2007
Certification, Legal Assistant Studies

Montclair State University   2000 — 2002
Bachelor's Degree, English

Essex County College   1996 — 1999
Associate's Degree, Accounting

Montclair High School

Experience
Clayton Homes Berkshire Hathaway   January 2014 - Present
Ricoh Business Solutions   2010 - 2013
Alienware Technologies / Dell Inc   2002 - 2010
VINO Miami   2002 - 2008
National Football League Host Committee Super Bowl III   1998 - 1999
Creative Staffing  1995 - 1998

Skills
Cloud Computing, IT Service Management, Management, Account Management, Solution Selling, Disaster Recovery, Sales, Data Center, Sales Process, New Business Development, Salesforce.com, Sales Management, Public Relations, SaaS, Cold Calling, CRM, Marketing, Strategic Planning, Team Building, Customer Service

Education
Florida International University
Business, Graduate School of Business

Louisiana State University and Agricultural and Mechanical College
General Business

Experience
Kumon  October 2014 - Present
Cardinal Health  May 2010 - June 2012
FedEx Ground  March 2006 - November 2009
Ricoh Business Solutions   February 2002 - October 2005

Skills
Customer Service, SAP, Microsoft Office, Accounts Payable, Office Administration, Budget Monitoring, General Ledger, Internal Audit, PeopleSoft, New Hire Training, Elementary Education, Kaizen, New Hire Paperwork, Lean Thinking, Coordination, Aims, Bilingual, Project Management, Budgets, Management, Microsoft Excel, Office Management, PowerPoint

Education
Florida Atlantic University   2009 — 2011
Bachelor of Arts (B.A.), Sociology

Broward College   2007 — 2008
Associate of Arts (A.A.), Elementary Education and Teaching

Experience
Ricoh Americas Corporation  November 2013 - Present
Ricoh Business Solutions   August 2005 - Present
Aston Martin/Jaguar/Land Rover   February 2004 - July 2005
Pearson Education  January 2001 - February 2004

Skills
Salesforce.com, Social Media Marketing, Microsoft Office 2007, Business Analysis, Applicant Tracking..., Sales, Cold Calling, Employee Relations, Account Management, Team Building, Sales Management, Leadership, Document Management, Professional Services, Customer Satisfaction, Training, Networking, Sales Operations, CRM, Selling, Business Development, Employee Benefits, Call Centers, B2B, Management, Customer Retention, Human Resources, Process Improvement, New Business Development, Budgets, Customer Service, Sales Process, Building Relationships

Education
Fairleigh Dickinson University   2010 — 2012
BA, Business Administration

Experience
Grainger  July 2013 - Present
Ricoh Business Solutions   2013 - 2013
Modern Woodmen of America  2012 - 2013
Grainger  2009 - 2012
Navy Federal Credit Union  2009 - 2010
Sprint  2007 - 2009

Skills
Sales, Account Management, B2B, Management, Business Analysis, Customer Service, Cold Calling, Solution Selling, Sales Process, Retirement Planning, Direct Sales, Sales Management, Strategy, Budgets, Strategic Financial..., Operations Management, Document Management, Proposal Writing, Data Analysis, Team Leadership, Sales Operations, Strategic Planning

Education
University of West Florida
Bachelor of Science in Business Administration, Business Management

Florida State University
Financial Planning and Services

Experience
8x8 Solutions   January 2014 - Present
Hughesnet   September 2013 - January 2014
Miami-Dade County Public Schools  September 2009 - March 2013
Itaú Unibanco  November 2011 - February 2012
TEKsystems  2009 - 2010
Hostway Corporation  May 2008 - August 2008
University of Miami Hospital  January 2008 - April 2008
CompUSA  April 2007 - December 2007
Ricoh Business Solutions   January 2006 - March 2007
Dell  January 2005 - September 2005

Skills
Troubleshooting, Active Directory, Computer Hardware, XP, Technical Support, Windows 7, Servers, Windows, Operating Systems, VMware, ITIL, Software Installation, A+ Certified, Network Administration, Networking, Network Security, Wireless Networking, CompTIA Network+..., Windows 8, Windows Server, Windows Home Server, Remote Infrastructure..., Remote Desktop, Hardware, Linux, Help Desk Support, Windows XP, DNS, Information Technology, Microsoft Office, Printers, Laptops, System Administration, Customer Service, CRM, Enterprise Software, Management

Education
Miami Dade College   2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology

Florida Memorial College   2007 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General

Experience
Ricoh Americas Corporation  October 2013 - Present
Ricoh Business Solutions   July 2012 - Present
Strayer University  October 2011 - Present
Comcast Cable  September 1998 - September 2011
Comcast Cable  September 1998 - August 2011

Skills
Cabling, Telephony, Fiber, Troubleshooting Hardware, Problem Solving, Team Leadership, RF troubleshooting, Coax, Broadband, Fiber Optics, Cable Television, Telecommunications, HFC, Cables, DOCSIS, Cable Modems, VoIP, Routers, VOD, Outside Plant, Fusion Splicing, RF, Transmission, Software Installation, WiFi, Cat5, Networking, LAN-WAN, Ethernet, Wireless, IP, Testing, Wireless Networking, Troubleshooting, Technical Support, Optical Fiber, Network Design, Switches

Education
Strayer University   2011 — 2013
Information Technology

Strayer University-Georgia   2011 — 2013

DeVry University-Georgia   2000 — 2002
Electronics Engineering

Experience
Hewlett-Packard  December 2014 - Present
CEL  September 2014 - December 2014
Tech Division - Office Depot - Max   January 2011 - September 2014
ADP  June 2010 - November 2010
Ricoh Business Solutions   August 2009 - May 2010
Synq Solutions  February 2008 - July 2009
ADVO - Valassis   September 2002 - January 2008
Nextel Communications - Sprint   May 2000 - February 2002
Xerox Corporation  August 1981 - March 1999

Skills
Account Management, Solution Selling, Sales Management, New Business Development, Sales Process, B2B, Salesforce.com, Sales Operations, Direct Sales, Marketing Strategy, Sales, Direct Marketing, Direct Mail, Marketing, Business Development, Selling, Management, Enterprise Software

Education
Drake University
B.A., Marketing

Experience
RJN Group  June 2015 - September 2015
DSV  June 2010 - May 2015
Ricoh Business Solutions   June 2009 - March 2010
Tranter, Inc  January 2005 - December 2008
Daimler-Chrysler  April 2003 - January 2005
United States Air Force  1975 - 1980

Skills
Peer Mediation, Conflict Resolution, Credit, Customer Service, Team Building, Account Management, Account Reconciliation, Accounts Receivable, Collections, Credit Risk, Microsoft Word, Management, Customer Satisfaction, Microsoft Excel, Outlook, Process Improvement, Inventory Management, Data Entry, Microsoft Office, Human Resources, Accounts Payable, Sales, Leadership, Finance, Operations Management, Negotiation, Forecasting, Accounting, Invoicing, Sales Management, Teamwork, Time Management

Education
Concordia University Texas   2015 — 2019
Computer Science

Texas Woman's University   2002 — 2002
Certification, Understanding & Impacting Criminal Minds, 6 Hours

University of North Texas   2002 — 2002
Certification, Identifying Mental Illness, Mental Retardaion & AODA Disorders, 6 Hours

University of North Texas   2002 — 2002
Certification, Managing Juvenile Offenders in Residential Settings, 6 Hours

ESC Region XI   2001 — 2001
Certification, Reading Techniques For Special Education Students, 6 Hours

Concordia University-St. Paul   1995 — 2000
Management & Business, 3.67

New Mexico Center For Dispute Resolution   1994 — 1994
Certification, Conflict Resolution & Mediation, 32 Hours

Tarrant County College   1980 — 1984
Business Administration and Management, General

Castleberry High School (Fort Worth, TX)   1971 — 1975
Diploma, Athletics

Experience
Lawsontech   January 2011 - Present
NCR Corporation  February 2012 - August 2014
Flo-Tech  April 2010 - May 2011
Beta Bus. Products   January 2009 - February 2010
Ricoh Bus. Solutions   January 2007 - January 2009
Ricoh Business Solutions   2007 - 2009
Canon Bus. Solutions   August 2002 - September 2006
Canon Business Solutions  2002 - 2006

Skills
Technical Support, Contract Negotiation, Troubleshooting, Networking, Sales, Management, Maintenance & Repair, Customer Service, Customer Satisfaction, Microsoft Office, Team Building, Microsoft Excel, Printers, Photocopier, PowerPoint, Inventory Management, Hardware, Strategic Planning, Microsoft Word, Leadership, Analysis, Teamwork, Scanners, Time Management, Business Analysis, Operating Systems, Document Management, Software Installation, Software Documentation, XP, Call Centers, Laptops, Training, Computer Repair, Routers, Document Imaging, Soldering, Testing, Customer Retention, Access, Computer Hardware, Field Service, Windows XP

Education
Metropolitan College of New York   2010 — 2012
MBA (Master of Business Administration), General Management

Metropolitan College of New York - School of Business   2009 — 2011
Master's, General Business Management

Keller Graduate Center at DeVry University   2008 — 2010
Master's, Business Management

DeVry College of New York   2006 — 2008
Associates, Applied Sciences of Computer and Electronics Technology

DeVry University   2006 — 2008
Bachelor's, Business Management

DeVry College of New York   2000 — 2002
Bachelor's, Professional Studies of Technical Management

DeVry University   2000 — 2002
Associates, Computer & Electronic Technology

University of Hartford   1996 — 1998
Bachelor's, Electronic Engineering Technology

George Westinghouse Vocational Technical High School   1992 — 1996
High School Diploma, Computer Technology

Experience
Buffalo Wild Wings  November 2012 - Present
Canon Business Solutions  September 2008 - May 2010
UniFirst Corporation  April 2007 - August 2008
Ricoh Business Solutions   April 2006 - April 2007
PC Richard & Son  May 2003 - April 2006
Circuit City  August 2000 - May 2003

Skills
Leadership, Leadership Development, Strategic Partnerships, New Business Development, Customer retention, Sales Process, Marketing Strategy, Account Management, Sales, B2B, Contract Negotiation, Team Building, Sales Presentations, Negotiation, Cold Calling, Marketing, Salesforce.com, Selling, Customer Service, Coaching, Budgets, Direct Marketing, Disaster Recovery, Electronics, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Management, Retail, Lead Generation, Business Development, Sales Management, Customer Satisfaction, CRM, Forecasting

Education
County College of Morris   1999 — 2001
Associates, Business Administration

Experience
Nutanix  February 2012 - Present
EMC  January 2011 - February 2012
Independent Personal Trainer  January 2009 - December 2010
Quest Diagnostics, Inc  September 2007 - December 2008
Ricoh Business Solutions   January 2007 - August 2007
ClubSport  November 2002 - December 2006

Skills
Disaster Recovery, Solution Selling, Virtualization, SAN, VDI, Hadoop, Private Cloud

Education
San Jose State University   2000 — 2002
Bachelor of Science Degree, Kinesiology - Sport Management

Evergreen Valley College   1996 — 2000

Experience
Route One, LLC   September 2013 - Present
DME AUTOMOTIVE  2012 - 2013
Ricoh Business Solutions   August 2011 - August 2012
The Reynolds and Reynolds Company  September 1983 - August 2011

Skills
Selling, Customer Satisfaction, Lead Generation, Teamwork, Salesforce.com, Solution Selling, Sales, Account Management, Sales Process, Cold Calling, Direct Sales, New Business Development, Relationship development, Account retention..., Strategy development, Client needs..., Contract negotiations, Executive Presentations, Contract Negotiation, Team Building, CRM, Customer Service, Software Industry, Strategy, Product Management, Management, Leadership, Business Development, Strategic Partnerships, Competitive Analysis, Product Marketing, Marketing, Sales Presentations, Training, SaaS, Marketing Communications, Consulting, Integrated Marketing, Selling Skills, Program Management, Building Relationships, Sales Force Development, Key Account Management, Marketing Strategy, Enterprise Software, Cross-functional Team...

Education
Edison State College
A.A. Degree, Marketing

Edison State Community College
Marketing/Marketing Management, General

Experience
FOX Sports  May 2012 - Present
Ricoh Business Solutions   February 2012 - May 2012
Edward White & Co., LLP   February 2010 - October 2011
Edward White & Co., LLP   July 2007 - August 2007

Skills
Marketing Strategy, Management, Social Media, Social Media Marketing, Marketing, Sports, Sales Management, Budgets, Public Speaking, Customer Service, Sales, PowerPoint, Microsoft Excel, Finance, Staff Development, Account Management, Digital Marketing, Digital Media, Digital Strategy, Training

Education
Duke University   2004 — 2008
Bachelors, Sociology / Marketing and Management

Chaminade College Prep   2000 — 2004

Experience
Magnum Electronics, Inc.   April 2015 - Present
Excel Business Systems  December 2012 - October 2014
Innovative Spas   May 2012 - March 2014
Ricoh Business Solutions   September 2010 - June 2012
Hilyard's Business Solutions  May 2000 - March 2010

Skills
Account Management, New Business Development, Selling, Online Advertising, SaaS, Sales, Lead Generation, Public Speaking, Customer Service, Key Account Management, Process Improvement, Business Strategy, Program Management, Cold Calling, Social Media, Management, Marketing Strategy, Strategy, Sales Presentations, Cross-functional Team..., Microsoft Excel, Sales Management, Operations Management, Salesforce.com, Small Business, B2B, Managed Print Services, Solution Selling, Direct Sales, Sales Process, Advertising, Inventory Management, CRM, Business Planning, Microsoft Office, Public Relations, Budgets, Contract Negotiation, Marketing, Strategic Planning, Team Management, Team Building, Sales Operations, Customer Satisfaction, Forecasting, Coaching, Negotiation, Team Leadership, Closing Business, Event Planning

Education
Delaware Technical and Community College-Owens
Diagnostic Medical Sonography/Sonographer and Ultrasound Technician

Experience
Ricoh USA, Inc.   April 2015 - Present
Ricoh Business Solutions   April 2007 - March 2015
Ricoh Business Solutions   September 2000 - April 2007
Ikon  1998 - 2000

Skills
Key Account Management, New Business Development, Office Equipment, Document Management, Enterprise Content..., SaaS, Customer Satisfaction, Professional Services, CRM, Business Development, Contract Negotiation, Managed Services, Selling, Team Building, Direct Sales, Account Management

Education
Davenport University   2006 — 2010
Bachelor's Degree, Business Administration and Management, General.

Brandon High School   1989 — 1993
High School

Experience
Cook Medical  January 2014 - Present
*   January 2006 - January 2014
Sanofi  December 2001 - April 2006
Ricoh Business Solutions   April 1999 - December 2001
Abbott Laboratories  April 1997 - April 1999
Ricoh Business Solutions   July 1995 - April 1997

Skills
New Business Development, Sales, Selling, B2B, Pharmaceutical Sales, Account Management, Marketing, Cold Calling, Sales Presentations, Time Management, Marketing Communications, Direct Sales, Leadership, Strategic Planning, Sales Process, Product Launch, Strategy, Managed Care, Medical Devices

Education
Eastern Washington University   1991 — 1995
Bachelor of Arts (BA), Communication Studies - Public Relations, 3.6

Kamiakin Highschool   1988 — 1991
College Preparatory

Experience
PNC Wealth Management  April 2011 - Present
PNC  September 2007 - April 2011
Global Mortgage  May 2006 - September 2007
Ricoh Business Solutions   March 2005 - May 2006

Skills
Sales, Financial Services, Mortgage Lending, Banking, Relationship Management, Financial Analysis, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Wealth Management, Customer Service, Management, Loans, Finance, Strategic Partner..., Investment Strategies, Strategic Leadership, CRM, Salesforce Training, Sales Coaching, Seibel

Education
Eastern University   2013 — 2015
MBA, Management

University of Delaware   1998 — 2003
Bachelor of Science (B.S.), Design and Visual Communications, General

Experience
Ricoh Business Solutions   October 2008 - Present
Saymar Digital Systems   December 2000 - June 2008
IKON Office Solutions  September 1998 - November 2000

Skills
Management, Software Installation, Sales, Customer Service, Account Management, Leadership, New Business Development

Education
County College of Morris   1999 — 2001
Graphic Design

Vernon High School   1997 — 1998
High School

Randolph High School   1994 — 1997

Experience
Ricoh USA  January 2010 - Present
Ricoh Business Solutions   2004 - 2010
St. Louis Cardinals  2003 - 2004
Clear Channel Communications  1999 - 2004

Skills
Sales Management, Cold Calling, Account Management, Sales Process, Solution Selling, SaaS, Managed Print Services, New Business Development, Key Account Management, Sales Presentations, Sales Operations, Channel, Managed Services, Selling, Baseball, Sales, Business Development, Major Accounts, Pre-sales, Document Management, Professional Services, Lead Generation, Strategy, Software Industry, Management, B2B, Competitive Analysis, Customer Retention, Salesforce.com, Document Imaging, Building Relationships, Deal Closure, Channel Partners, Key Account Development, National Accounts, Ricoh, Customer Satisfaction, Complex Sales, Strategic Partnerships, Team Leadership, Sales Force Development, Qualifying Prospects, Enterprise Software, Sports, Selling Skills, Strategic Selling, CRM, P&L Management, Outside Sales, Photocopier

Education
Columbus State University   1999 — 2003
BBA, Marketing (Professional Writing minor)

Central High School

Experience
Staples Business Advantage  January 2013 - Present
Reach Technology, Inc.   June 2011 - January 2013
Ricoh Business Solutions   September 2010 - June 2011
Ditto Image Ink, Inc   October 2009 - September 2010
Dove Data Products  April 2003 - October 2009
IBM  February 1993 - April 2003
University of West Florida  January 1990 - January 1993
US Air Force  June 1982 - January 1990

Skills
Sales, Program Management, Solution Selling, Account Management, Sales Management, New Business Development, Sales Process, Direct Sales, Salesforce.com, Business Development, Strategic Planning, Customer Service, Managed Print Services, HP, B2B, Cross-functional Team..., Strategy, Team Building, Marketing, Contract Negotiation, Project Management

Education
The George Washington University - School of Business   2001 — 2001
Project Management

The George Washington University - School of Business   2001 — 2001
Financial Project Management

University of Phoenix   1999 — 2001
Associate's Degree, Information Technology, 4.0

Community College of the Air Force   1982 — 1990

Experience
TUBE ART   May 2013 - Present
Ricoh Business Solutions   2012 - 2013
Thinking Cap Communications & Design, Inc.   January 2012 - April 2012

Skills
Illustration, Comic Book Illustration, Screen Printing, Graphic Design, Logo Design, Web Design, Technical Writing, InDesign, Adobe Creative Suite, Concept Design, Visual Communication, Graphics

Education
Eastern Washington University   2006 — 2012
Bachelor of Fine Arts (BFA), Design and Visual Communications, General

Eastern Washington University   2006 — 2012
Bachelor of Fine Arts (BFA), Graphic Design

Experience
Absolute Protective Systems   November 2014 - Present
ADT  November 2013 - Present
Ricoh Business Solutions   June 2007 - December 2010

Skills
CCTV, Cold Calling, Access Control, Alarm Systems, Microsoft Office, Direct Sales, Video over IP, Sales Process, Microsoft Word, IP Cameras, Microsoft Excel, Fire Alarm, Windows, Account Management, PowerPoint, Sales, Salesforce.com, Contract Negotiation, Sales Presentations, Customer Service, Management, New Business Development, B2B, Sales Management, Team Building, Solution Selling, Negotiation, Training, Customer Retention

Education
Dominican College of Blauvelt
Master of Science (MS) in Education

St. John's University

Experience
Vega Consulting  January 2013 - Present
Shred-it  April 2011 - December 2012
Ricoh Business Solutions   August 2009 - March 2011
Crofutt & Smith Moving & Storage   2001 - 2009

Skills
Account Management, Customer Service, Customer Relations, Sales Management, New Business Development, Consultative Selling, Cold Calling, Sales Pipeline..., Executive Level..., Selling, Building Relationships, Sales, Direct Sales, Sales Presentations, Customer Retention, Solution Selling, B2B, Salesforce.com, Sales Operations, CRM, Lead Generation, Contract Negotiation, Consulting, Business Development, Team Building, Leadership

Education
Elon University
History

Thomas Edison State College
B.A, History

Experience
Ricoh Business Solutions   March 2012 - Present
Imagetek of Louisiana   February 2006 - February 2012
various times over the 16years   July 1995 - February 2012

Skills
CDIA+ Certified, A+ Certified, MCP, CNA, CompTIA, Document Management, VMware, IIS, Active Directory, Disaster Recovery, Microsoft Certified..., Scanners, Network Administration, Servers, Databases, SQL, Document Imaging, Content Management, XP, Microsoft SQL Server, Enterprise Content..., Visio, Integration, VPN, Cisco Technologies, Computer Hardware

Education
Community College of the Air Force

University of Phoenix

University of Southern Mississippi

Experience
Cushman & Wakefield  December 2014 - Present
Weichert Realtors  June 2010 - Present
Choice Professional Management   September 2010 - December 2014
Ricoh Business Solutions   July 2008 - May 2010
1-800-GOT-JUNK?  May 2006 - July 2008

Skills
Rentals, Real Estate, Real Estate Transactions, Relocation, Sellers, Property Management, Investment Properties, Residential Homes, Condos, Apartments, Luxury, Selling, New Home Sales, Short Sales, First Time Home Buyers, Certified Property..., Microsoft Office, Public Speaking, Investors, Construction, Leases, Real Property, Property, Single Family Homes, Referrals, Lease Administration, Buyers, Tenant, Contract Negotiation, Landlords, Negotiation, Management, Real Estate License, Townhomes, Sales, Marketing, Income Properties, Renovation, Waterfront

Education
Farmingdale State University of New York
Bachelor's Degree, Business Administration and Management, General

Florida International University
Program in Business Administration (40 credits completed)

New York Real Estate Institute
New York Licensed Real Estate Salesperson

Experience
NeuWave Medical  January 2015 - Present
Given Imaging  September 2008 - December 2014
Ricoh Business Solutions   November 2005 - September 2008
Ricoh Business Solutions   June 2004 - November 2005

Skills
Sales Process, Capital Equipment, Market Development, Cold Calling, Medical Devices, Disposables, Sales Presentations, Miller Heiman, Product Launch, Hospitals, Forecasting, Gastroenterology, Direct Sales, Surgeons, Surgical Instruments, Surgery, Sales, Sales Operations, Selling Skills, Selling, Operating Room, Competitive Analysis, Sales Force Development, Capital Equipment Sales, Medical Sales, Cardiology, Sales Management

Education
Florida State University   2011 — 2013
Masters, Business Administration

University of Washington   2000 — 2004
Bachelor of Science, Economics, Minor in Communications

Experience
AJ's Power Source   January 2012 - Present
Current Solutions Inc.   December 2005 - July 2011
Peak to Peak Power, Inc.   2005 - July 2011
Acterna  January 2001 - April 2004
Ricoh Business Solutions   May 2003 - December 2003
Dexter Magnetic Technologies  July 1997 - December 2000
GlobTek Inc.  May 1988 - July 1997

Skills
Sales Operations, Strategy, Product Development, Competitive Analysis, Sales Process, Management, Sales, Sales Management, Manufacturing, Selling, New Business Development, Forecasting, Integration, Leadership, Contract Negotiation, Solution Selling, Electronics, Security, Customer Service, Value Selling, Sales Cycle Management, Customer Requirements, Purchasing, Product Management, Power Supplies, International Sales

Education
Fairleigh Dickinson University   1991 — 1994
BSEE, Electrical Engineering

DeVry Technical Institute   1981 — 1984
EET, Electrical Engineering Technology

Experience
ADP  January 2015 - Present
ADP  January 2014 - December 2014
ADP  October 2011 - January 2014
OGRE Systems  August 2007 - September 2011
Ricoh Business Solutions   September 2006 - August 2007
Fossil  March 2005 - September 2006

Skills
Team Building, Budgets, Training, Human Resources, New Business Development, Strategic Planning, Personnel Management, Sales, Account Management, B2B, Contract Negotiation, Product Development, Sales Management, PEO, Management, Salesforce.com, Sales Process, Selling, Direct Sales, Cold Calling, Business Development, Sales Presentations, CRM, Solution Selling, Sales Operations, Negotiation, Customer Retention, Lead Generation, Recruiting

Education
Florida State University   2001 — 2005
Bachelor of Science

Experience
Canon USA  September 2013 - Present
Ricoh Business Solutions   May 2012 - November 2012
Sir Speedy Printing  May 2010 - November 2010
Florida A&M University The Print Shop   January 2008 - May 2010
Tallahassee Democrat  April 2005 - May 2010

Skills
Wide Format Printing, Packaging, Graphic Arts, Color Management, Adobe Creative Suite, FedEx, Customer Engagement, Customer Support, Material Handling..., Mac, UPS Shipping, Palletizing, Parcels, Pre-press, Bindery, Digital Printing, Variable Data Printing

Education
Florida A&M University   2004 — 2010
Bachelor of Science, Graphic Communication; Printing Management

Florida Agricultural and Mechanical University   2004 — 2010
Bachelor of Science, Graphic Communication, Printing Management

Experience
Imagetec LP  November 2014 - Present
Ricoh Business Solutions   2005 - October 2014
Danka Office Imaging  1995 - 2004
IKON Document Services  1986 - 1995

Skills
Sales Process, Direct Sales, Solution Selling, Business Acumen, Cold Calling, Sales Management, Sales Presentations, Managed Print Services, Sales, Account Management, Selling, Document Imaging, Salesforce.com, Major Accounts, Strategic Planning, Sales Operations, B2B, Professional Services, Recruiting, New Business Development, Customer Retention, Lead Generation, SaaS, CRM, Leadership, Key Account Management, Strategic Partnerships, Management

Education
University of Notre Dame - Mendoza College of Business   2012 — 2013
Master of Business Administration (MBA), Organizational Leadership

Denison University   1982 — 1986
Bachelor's Degree, Biology/Biological Sciences, General

Experience
Neopost  July 2015 - Present
Razor Technology  July 2014 - July 2015
Fraser Advanced Information Systems  November 2010 - July 2014
Ricoh Business Solutions   January 2008 - November 2010
ITS Mailing Systems   October 2006 - January 2008

Skills
Cold Calling, New Business Development, Negotiation, Contract Negotiation, Sales Presentations, Managed Print Services, Solution Selling, Account Management, Professional Services, Document Management, Sales Management, Cloud Computing, Brand Loyalty, Sales Operations, Selling, Business Development, Sales Process, Sales

Education
CUNY New York City College of Technology   2002 — 2004

Experience
Ricoh Americas Corporation  May 2009 - Present
Ricoh Business Solutions (Lanier Worldwide)   2006 - Present
Ricoh Business Solutions   October 2004 - April 2009

Skills
Solution Selling, Sales, Managed Print Services, Major Accounts, Leadership, Strategy, Cold Calling, Selling, Sales Management, P&L Management, Sales Process, Salesforce.com, Professional Services, Direct Sales, Document Imaging, Sales Operations, B2B, Account Management

Education
Virginia Polytechnic Institute and State University   1992 — 1995

Ferrum College   1990 — 1992

Experience
Galderma  April 2013 - Present
Aqua Pharmaceuticals, LLC.   April 2009 - April 2013
Ricoh Business Solutions   2007 - 2009
Schwartz Media Strategies  2006 - 2007

Skills
Sales Operations, Pharmaceutical Sales, Cold Calling, Sales Force Development

Education
Florida International University   2001 — 2006
BA, Mass Communication/Media Studies

Experience
Various Companies  October 2011 - Present
Ricoh Business Solutions   December 2003 - September 2011
Konica Minolta Business Solutions U.S.A., Inc.   October 2003 - January 2004
Minolta Corporation  April 2003 - October 2003
Minolta Business Solutions, Inc. (MBS)   January 1996 - January 2003
Minolta Copier Corporation of New York (MCCNY)   January 1993 - January 1996
Minolta Copier Corporation of New York (MCCNY)   January 1988 - January 1992
Minolta Copier Corporation of New York (MCCNY)   January 1981 - January 1988
Minolta Copier Corporation of New York (MCCNY)   January 1979 - January 1981
UNITED JERSEY BANK  January 1977 - January 1979

Skills
Product Launch, Direct Mail, Managed Print Services, Document Imaging, Solution Selling, Sales Process, Major Accounts, Direct Sales, Salesforce.com, Account Management, B2B, Sales Operations, Selling, Sales, Management, Leadership, Sales Presentations, Sales Management, CRM, Enterprise Software, Managed Services, New Business Development, Document Management, Key Account Management, Team Building, Business Development, Contract Negotiation, Strategic Partnerships, Strategy, Channel Partners, Customer Satisfaction, Photocopier, Pricing, Professional Services, Customer Retention, SaaS, Lead Generation, Cold Calling, P&L Management, Software Industry, Income Statement, Budgets, Selling Skills, Sales Force Development, Executive Management, Competitive Analysis, Product Marketing, Forecasting, Mergers & Acquisitions, Integration

Education
Fairleigh Dickinson University   1969 — 1973
B.S, Accounting

Experience
Marlin Business Services Corp  January 2015 - Present
Ricoh Americas Corporation  January 2012 - January 2015
Ricoh Business Solutions   January 2010 - January 2012
Ricoh Business Solutions   August 2008 - May 2010
Ricoh Business Systems  April 2007 - April 2009
Ricoh Americas Corporation  August 2007 - April 2008
BridgeStreet LLC   February 2003 - August 2007

Skills
Consultative Selling, Business Process Design, Strategic Planning, Managed Print Services, Selling, Strategic Thinking, Thought Leadership, Creative Consultation, Inspiring People, Marketing Strategy, Marketing Management, Solution Selling, Sales Process, Sales Management, Sales, Training, Sales Presentations, Strategy, Management, Marketing, Managed Services, New Business Development, Sales Operations, Salesforce.com, Document Imaging, Ricoh, Cold Calling, Direct Sales, Major Accounts, Document Management, SaaS, Software Industry, Account Management, B2B, Leadership, Professional Services, Complex Sales, Enterprise Content..., Go-to-market Strategy, Strategic Sales, Software Solutions, Lead Generation, Channel Partners, Enterprise Software, Consultative Selling..., Cloud Computing, Print Management, Business Development, Document Capture, Outsourcing

Education
DeSales University   1991 — 1993
Marketing

DeSales University
Marketing/Marketing Management, General

Experience
Simpson Strong-Tie  October 2015 - Present
Canon America Solutions   April 2013 - Present
Ricoh Business Solutions   December 2012 - April 2013
Ricoh Business Solutions   December 2010 - December 2012
Wayne County Clerk Of Court   December 2008 - December 2010
Xerox  2001 - 2008
Xerox  February 1999 - June 2007

Skills
Customer Service, Management, Strategic Planning, Vendor Management, Public Speaking, Print Management, Six Sigma, Procurement, Microsoft Office, Production Managment, Business Development, Team Management, Project Support, Consulting, Coaching, Process Improvement, Business Process..., Workflow Management, Technology Solutions, Staff Development, Vendor Relationship..., Client Relations, Help Desk Support, Document Management, Legal Support Services, Cross-functional Team..., Microsoft Excel, Leadership, Training, New Business Development, Analysis, Project Management, Account Management, Resume Writing, Inventory Management, Team Building, Community Outreach, Microsoft Word, Operations Management, Business Analysis, Business Operations, Team Leadership, Budgets, Sales, Program Management, Leadership Development, Microsoft Project

Education
Keller Graduate School of Management of DeVry University   2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General w/concentration in Project Management

DeVry University-Illinois   2010 — 2012
Bachelor's degree, Technical Management, w/concentration in Project Management, 3.70

Experience
Comcast  July 2012 - Present
TDS Metrocom  March 2011 - August 2012
Ricoh Business Solutions   September 2006 - February 2011

Skills
Managed Print Services, Direct Sales, Solution Selling, Account Management, B2B, Sales Process, Cold Calling, Sales Management, Salesforce.com, Managed Services, Selling

Education
Ferris State University

Experience
Ricoh Business Solutions   January 2010 - Present
Ricoh Americas Corporation  2010 - 2012
Xerox  December 2006 - March 2009
Lanier Professional Services  October 2005 - September 2006
Xerox  January 2002 - September 2005
Great Lakes Alarms   September 2001 - January 2004
Henry Ford Health System  January 1997 - January 2001

Skills
Training, Leadership, Management, Customer Service, Software Documentation, Recruiting, Human Resources, Microsoft Word, Time Management, Data Entry, Inventory Management, Process Scheduler, Six Sigma, Customer Satisfaction, Troubleshooting, Strategic Planning, Project Management, Project Planning, Team Leadership, Account Management, Process Improvement, Sales, Microsoft Excel, Supervisory Skills, Team Building, PowerPoint, Customer Service..., First Responder, Trainer, Call Center, Conference Rooms / AV..., Customer Retention, Operations Management, Outlook, Employee Relations, Outsourcing, Access

Education
Madonna University   2009 — 2011
Certfication, Gerontology

Davenport University
Bachelors of Business, Business Administration, Management and Operations

University of Phoenix
Master of Business Administration (M.B.A.), Organizational Management

Experience
Swiss Post Solutions, Inc.   November 2012 - Present
InterCall/West Corporation   July 2011 - November 2012
Ricoh Business Solutions   April 2006 - July 2011
JP Morgan Chase  September 2003 - September 2005
Morgan Stanley  July 2001 - September 2003
Computer Associates, Inc  August 2000 - August 2001
Canon Business Solutions  November 1995 - August 2000

Skills
Sales, Project Management, Salesforce.com, Strategic Partnerships, Cold Calling, Direct Sales, Account Management, B2B, CRM, New Business Development, Solution Selling, Business Development, Sales Process, Sales Management, Lead Generation, Contract Negotiation

Education
Duke University - The Fuqua School of Business
MBA, Marketing

Howard University
BBA, Marketing & Business Management

Experience
FedEx Services  October 2014 - Present
Ricoh Business Solutions   July 2014 - October 2014
Enterprise Rent-A-Car  May 2013 - June 2014
Enterprise Rent-A-Car  March 2013 - May 2013
Enterprise Rent-A-Car  July 2012 - March 2013

Skills
Sales, Sales Management, Management, Customer Service, Inventory Management, Marketing, Microsoft Office, Microsoft Excel, New Business Development, Litigation Support, Food, Strategic Planning, Sales Services, E-Discovery Consulting, Marketing Strategy, FMCG, Microsoft Word, Budgets, PowerPoint, Negotiation, Project Management, Social Media, Team Building, Business Strategy

Education
Florida International University   2002 — 2006
Bachelor of Arts (BA), English Language and Literature, General

Florida State University   1998 — 2001

Experience
Level 3 Communications  November 2014 - Present
TW Telecom, Inc  October 2010 - October 2014
Ricoh Business Solutions   October 2008 - September 2010
Cintas  April 2007 - August 2008

Skills
Managed Services, Managed Security..., Prospect Research, Internet, Infrastructure Projects, Infrastructure Security, Infrastructure Planning, Telecom Infrastructure, Voice Communications, MPLS, Connectivity, Voice Services, Point to Point, Call Center, Infrastructure, New Business Development, Business Analysis, Telecommunications, Call Centers, Business Services, Sales, SIP Trunking, Solution Selling, Speech, Sales Process, VoIP, Salesforce.com, Leadership, Account Management, Direct Sales, Management, Strategic Partnerships

Education
Florida International University   2003 — 2005
Bachelors

Experience
Office Depot  November 2011 - Present
Ricoh Business Solutions   August 2011 - November 2011
Office Depot  December 2006 - June 2011

Skills
Sales Management, Sales, Major Accounts, Cold Calling, Solution Selling, Territory Management, Territory Development, Sales Presentations, Salesforce.com, New Business Development, B2B, Qualifying Prospects, Office Equipment, Sales Prospecting, Document Imaging, Managed Print Services, Sales Force Development, Management, Account Management, Sales Process, Direct Sales, Sales Operations, Selling Skills, Competitive Analysis, Cloud Computing

Education
San Jose State University   2001 — 2004
Business Management

Diablo Valley College   1997 — 2000
Associate's degree, General Studies

Experience
Ricoh Business Solutions   June 2009 - Present
Happys Pizza  February 2009 - June 2009
Recall  March 2007 - November 2008
Leons Bar-B-Q   August 2006 - March 2007
Telco Systems  June 1995 - August 2002

Education
Computer Systems Institute   2011 — 2012
Networking Technology, B

Argosy University Chicago   2009 — 2010
N/A, General Studies, A

University of Wisconsin/Baraboo   2002 — 2006
N/A, General Studies, B

Fox Valley Technical College   2004 — 2005
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training, A

Experience
Century 21 Van Der Wende   March 1996 - Present
Datatec Systems  January 1993 - May 1995
First Fidelity Bank  January 1991 - July 1994
Goody Hair Products   March 1991 - 1994
Ricoh Business Solutions   1989 - 1994

Skills
Sales and Marketing, Computer technology, Architectural Design, Real Estate, Negotiation, Strategic Planning, New Business Development, Product Development, Strategy, Business Analysis, Management Consulting, Residential Homes, Selling, Marketing, Sales, Contract Negotiation, Microsoft Office, Investment Properties, Single Family Homes, Sellers, Relocation, Condos, First Time Home Buyers, Buyer Representation, Townhomes, New Home Sales, Referrals, Real Estate Transactions, Listings, Advertising, Rentals, Analysis, Trade Shows

Education
Fashion Institute of Technology   1991 — 1993
Bachelor of Architecture (B.Arch.), Architecture

Montclair State University   1990 — 1993
Bachelor of Business Administration (B.B.A.), Marketing

Berkeley Business School, Woodland Park, NJ   1984 — 1987
Associate's degree, Computer Science

Montclair Immaculate Conception HS   1971 — 1984
High School, High School/Secondary Diplomas and Certificates

Experience
Kelley Imaging Systems  March 2013 - June 2014
Ricoh Business Solutions   January 2004 - August 2012
IKON Office Solutions  2004 - 2012

Skills
Printers, Photocopier, Document Imaging, Ricoh, Scanners, Troubleshooting, Customer Satisfaction, Document Management, Customer Service, Field Service

Education
Columbus State Community College   1981 — 1983
Associate of Science (A.S.), Electrical and Electronics Engineering

Delta College   1979 — 1981
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician

Experience
Ryan Herco Flow Solutions  October 2013 - Present
Ricoh Business Solutions   June 2011 - July 2013
Paragon Systems, Inc.   September 2003 - November 2009
Spherion (Ikon Business Solutions)   August 2002 - August 2003
C&M Corporation  December 1999 - April 2002
American Optical Lense Company   February 1994 - December 1999
United States Air Force  July 1982 - November 1987

Skills
Sales, Sales Management, Customer Service, German, Marketing Management, Mobile Communications, Business Strategy, New Business Development, Business Intelligence, Achieving Measurable..., International Sales, International Project..., Telemarketing, Sales Prospecting, Lead Generation, Business Relationship..., CRM, Sales Operations, Sales Process, Salesforce.com, Selling

Education
Nichols College   1990 — 1994
Bachelor's degree, Business Administration, 3.8

Community College of the Air Force   1984 — 1987
Associates Degree, Applied Science; Electrical/Mechanical Engineering, 4.0

Nichols College
Bachelor's degree, Business Administration and Management, General

Experience
Fresenius Medical Care  September 2013 - Present
Terminix  2012 - 2013
Ricoh Business Solutions   2008 - 2013
Liftec forklifts Inc.   2007 - 2008
Eastern High Voltage   2006 - 2007
Ricoh Business Solutions   2001 - 2006

Skills
•7 years of technical..., •educated in electrical..., •PC office..., •inspecting and..., •troubleshooting,..., •using digital meters..., • excellent..., •optimistic and..., Training, Sales Operations, Sales, Cold Calling, Time Management, Customer Service

Education
DeVry University   2001 — 2003
Associate of Arts and Sciences (AAS), Electronic Engineering Technology

Middletown High School North   1990 — 1994
Diploma