tw telecom, inc.
Industry: Telecommunications company
DescriptionTW Telecom, was a business telecommunications company headquartered in Littleton, Colorado, United States. The company provided business voice services, transport, Internet, data services and wholesale fiber capacity. It was an early leader in the deployment of Ethernet for metropolitan areas, dubbed Metro Ethernet. Headquarters: Littleton, Colorado, United States CEO: Larissa Herda (19 Jun 1998–) Founded: 1993 Ceased operations: 31 October 2014 Subsidiaries: Time Warner Telecom Holdings Inc,
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tw telecom, inc. Employees
Freelancer April 2012 - Present
Teachers College, Columbia University March 2012 - Present
tw telecom, inc. April 2010 - March 2012
mARTo consulting - Executive Recruiting Firm January 2000 - May 2010
Skills
Program Management, Team Leadership, Leadership, Recruiting, Project Management, Management, Marketing, Start-ups, Human Resources, Customer Service, Sales, Research, Social Networking, Strategy, Interviews, Curriculum Development, Public Speaking
Education
Manhattan College
BE, Chemical Engineering
Cogent Communications July 2014 - Present
tw telecom, inc. July 2012 - July 2014
Cbeyond September 2011 - July 2012
Veritas, Inc. June 2011 - September 2011
Palm Beach International Raceway October 2008 - January 2011
Target Chip Ganassi Racing December 2006 - January 2009
Cheever Racing February 2006 - November 2006
Rahal Letterman Racing December 2003 - December 2005
Sam Schmidt Motorsports November 2004 - October 2005
Skills
Sales Operations, CRM, Sales Management, Marketing, Cold Calling, Direct Sales, Sales, Contract Negotiation, Customer Service, Marketing Strategy, Management, New Business Development, Event Management, Forecasting, Strategy, Organizational..., Operations Management, Operating Budgets, Capital Budgeting, Start-ups, Training, P and L Management, Business Strategy, Business Development, Product Development, Team Building, Telecommunications
Education
Florida State University 2004 — 2008
Bachelor of Science (BS), Marketing
Holy Innocents' Episcopal School - Atlanta, GA 1990 — 2004
High School
AT&T December 2012 - Present
Business Wire, a Berkshire Hathaway Company June 2011 - December 2012
tw telecom, inc. 2006 - 2010
AT&T 1995 - 2006
Skills
Business Development, Sales, Account Management, Leadership, Media Relations, Corporate Communications, Sales Management, Salesforce.com, Networking, Management, Selling, Managed Services
Education
Dallas Baptist University
Bachelor Degree, Business Administration
Texas State University-San Marcos
Intuit December 2013 - Present
eBay March 2012 - December 2013
Yahoo! February 2010 - March 2012
Hewlett-Packard June 2008 - February 2010
Hewlett-Packard January 2001 - July 2008
Hewlett-Packard June 2006 - June 2008
Hewlett-Packard April 2002 - May 2007
tw telecom, inc. November 1998 - December 2000
GST Telecom October 1995 - November 1998
Skills
Subversion, ClearCase, Git, Quality Center, Software Requirements, Release Engineering, Release Management, Business Intelligence, Process Engineering, Software Project..., Project Portfolio..., Scrum, JavaScript, Perl, PHP, Java, Shell Scripting, Data Warehouse..., StarTeam, Team Building, Team Management, Coaching, Oracle, Database Development, Unix, Software Engineering, Integration, Databases, Software Development
Education
University of Houston 1993 — 1996
MS, Computer Science
Goshen College 1991 — 1993
Bachelor of Arts (B.A.), Computer Technology/Computer Systems Technology
Tongji University 1987 — 1990
SoftwareONE April 2014 - Present
SoftwareONE February 2012 - April 2014
tw telecom, inc. November 2010 - November 2011
Logix Communications September 2008 - September 2010
Guardian Protection Services September 2006 - September 2008
JW Cabling and communications August 2005 - August 2006
Black Hills National Forest June 2004 - August 2005
Skills
Account Management, Solution Selling, Sales Management, B2B, Cloud Computing, Microsoft Office, Enterprise Software, New Business Development, Cold Calling, Negotiation, Data Center, Contract Negotiation, Networking, Sales Prospecting, Sales Operations, Strategy, Sales, Sales Process, Salesforce.com, Management, Direct Sales, SaaS, Team Building, Customer Satisfaction, Lead Generation, Managed Services, Selling, Business Development
Education
Concordia University-Austin 2007 — 2010
B.A. Business Administration
Windstream Communications March 2012 - Present
Windstream Communications November 2010 - April 2012
tw telecom, inc. September 2009 - November 2010
Cybera December 2006 - October 2008
Calvary Chapel Northwest October 2004 - November 2006
Sprint July 1999 - July 2004
Sprint March 1996 - June 1999
Sprint November 1995 - March 1996
Sprint August 1992 - November 1995
Rockwell Electronic Commerce April 1984 - July 1992
Skills
Project Management, Leadership, VoIP, Telecommunications, Account Management, Managed Services, Solution Selling, WAN, Wireless, Unified Communications, Call Center, New Business Development, Product Management, Cross-functional Team..., Co-location, Vendor Management, Cisco Technologies, Networking, Call Centers, Team Building, Network Design, CRM, Sales, Data Center
Education
Cypress College 1986 — 1990
Comcast Cable October 2011 - Present
AT&T Global Services December 2010 - August 2011
Nordstrom May 2010 - September 2010
TW Telecom, Inc. March 2008 - April 2010
National Security Technologies October 2004 - March 2008
MCI Communications, Inc. January 1992 - March 2004
SP Telecom October 1990 - January 1992
US Navy September 1976 - August 1981
Skills
VoIP, Telecommunications, IP, Networking, Cisco Technologies, Switches, Network Design, MPLS, WAN, Routers
Education
DeVry University 2011 — 2013
Bachelor of Science (B.S.), Technical Management, GPA: 3.97 / 4.0 - Summa Cum Laude
DeVry University 1988 — 1990
AAS, Electronics
Time Warner Cable October 2013 - Present
tw telecom, inc. February 2002 - September 2014
tw telecom, inc. July 1999 - January 2002
IXC Communications April 1997 - June 1999
Compaq Computers October 1996 - March 1997
United States Air Force April 1993 - October 1996
Skills
Telecommunications, Telecommunications..., Data Center, Colocation, Project Management, Project Planning, Team Leadership, Employee Training, Technical Support, Troubleshooting, Problem Solving, Circuit Design, Networking, Technical Documentation, SharePoint, System Administration, Network Monitoring Tools, SDH, Transmission, Optical Fiber, Ethernet, Switches, Routers, Testing, Quality Assurance, Software Installation, Customer Service, CA Spectrum, Netcool, Splunk, OSPInsight, Inside Plant, Outside Plant, RSI/CDI, Granite, PeopleSoft, Windows, Microsoft Office, Military History, DS3
Education
Cisco Networking Academy 2014 — 2015
Currently Studying for CCNA
Carrier Ethernet Academy 2014 — 2014
MEF CECP 2.0
Community College of the Air Force 1993 — 1994
Journeyman, F-15/F-111 Avionics/Electronics
Woodlan High School 1988 — 1992
tw telecom, inc. November 2004 - Present
tw telecom July 1998 - November 2004
tw telecom September 1994 - November 2004
Time Warner Cable April 1989 - September 1993
Time Warner Cable April 1986 - April 1989
Time Warner Cable April 1984 - April 1986
Interstate Motor Freight Company March 1981 - April 1984
EY February 1979 - March 1981
Skills
Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Sarbanes-Oxley, Internal Audit, Internal Controls, GAAP, SEC filings, Variance Analysis, US GAAP, Auditing, SEC Filings
Education
Ferris State University
Bachelor of Science Accountancy
Texas State Guard March 2013 - Present
Masergy Communications July 2014 - September 2015
BT March 2014 - July 2014
tw telecom, inc. January 2010 - January 2014
Caris Life Sciences July 2009 - January 2010
NSInc March 2003 - January 2010
Netcordia February 2008 - December 2008
Capital One July 2006 - December 2007
Hiscall, Inc. June 2005 - March 2006
AT&T December 1998 - March 2003
Skills
Network Security, Sales Engineering, Project Management, Training, Compliance Management, Cloud Computing, Telecommunications, Management, Network Design, Data Center, Disaster Recovery, IPv6, Cisco Technologies, Network Architecture, Managed Services, Ethernet, MPLS, IP, Call Center, Network Administration, Virtualization, VoIP, Unified Communications, Switches, Firewalls, WAN Optimisation, LAN-WAN, Troubleshooting, Routers, Wireless, Networking, Pre/Post Sales Engineers, WAN, Security, Vendor Management, Process Improvement, Integration, Account Management, Strategic Planning, Telephony, Information Technology, Leadership, VPN, Solution Selling, Technical Support, Network Engineering, Team Building, Business Analysis, Team Leadership, Direct Sales
Education
Liberty University 2008 — 2015
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies
AFl Global November 2012 - December 2013
tw telecom, inc. November 2007 - April 2009
ADC August 2003 - July 2006
AT&T Network Systems & Lucent Technologies June 1987 - August 2003
Skills
Telecommunications, Inspection, Construction, Supervisory Skills, Private Investigations, Emergency Management, Accident Investigation, Safety Management..., Occupational Health, Management, Electricians, Budgets, Contract Negotiation, Contract Management, Construction Safety, Commissioning, Industrial Safety, Procurement, Training, Microsoft Office, Leadership, Petroleum, Troubleshooting, Microsoft Excel, Risk Assessment, Workplace Safety, Outlook, Customer Service
Education
Louisiana State University
TEEX
Cert. OSHA Instructor, 500 Construction, 10/30 Construction, etc.0
Bell Labs 1987 — 2003
Telecommunications
St. Paul's High School
High School Diploma
Level 3 Communications October 2014 - Present
tw telecom, inc. 2000 - October 2014
Sommer Barnard PC 1998 - 2000
LEWIS & KAPPES, PC January 1993 - January 1998
Education
Indiana University School of Law—Bloomington 1990 — 1993
JD, Law
Purdue University 1987 — 1990
BACHELOR OF ARTS, Political Science and
Vizant Technologies August 2014 - Present
Radysans, Inc. March 2013 - August 2014
North Carolina Health Information Exchange 2012 - 2012
tw telecom, inc. 2007 - 2012
Elavon (formerly Nova Information Systems) 2005 - 2007
Gallagher Benefit Services 2004 - 2005
Aon Consulting 1998 - 2004
Cigna Healthcare (formerly Healthsource) 1991 - 1998
Skills
Account Management, Strategic Planning, Sales Management, Business Development, Team Building, Sales, Salesforce.com, Direct Sales, Contract Negotiation, Vendor Management, Program Management, Cross-functional Team..., Leadership, Meaningful use, Public Speaking, Healthcare Information..., Health Information..., sales training, EHR, Selling Skills, Customer Service, Marketing, Strategic Partnerships, Forecasting, Telecommunications, Customer Retention, Process Improvement, Healthcare, Networking, Technical Writing, Product Development, Cold Calling, Start-ups, Lead Generation, Training, Public Relations, Sales Operations, Operations Management, Product Management, Teamwork, Managed Care, Strategy, Selling, Negotiation, Sales Process, Executive Management, Solution Selling, CRM, SaaS, Managed Services
Education
Indiana University of Pennsylvania
B.S.
Comcast Cable February 2011 - Present
tw telecom, inc. August 2007 - September 2008
Eschelon Telecom June 2004 - August 2007
Skills
High Speed Internet, PRI, Direct Sales, T1, Ethernet, Telecommunications, Solution Selling, Broadband Access, Selling, Managed Services, MPLS, Co-location, VoIP, SIP Trunking, Telephony, Optical Fiber, Unified Communications, Broadband
Education
Oregon State University 1990 — 1992
MBA, International Business
Dowling College 1984 — 1986
BS, Accounting
tw telecom, inc. February 1997 - January 2015
US Air Force Services 1993 - 1997
Skills
Telecommunications, VoIP, Fiber Optics, Telephony, IP, Computer Network..., Cabling, Switches, WAN, Routers, Cisco Technologies, MPLS, Optical Fiber, DWDM
Education
Community College of the US Air Force 1987 — 1997
Intrado January 2015 - Present
AFL October 2014 - January 2015
tw telecom, inc. December 2011 - August 2014
Nexgen Wireless, Inc. August 2011 - December 2011
Cablevision July 2009 - June 2011
Cox Communications March 2007 - November 2008
KB Home February 2006 - March 2007
Northrop Grumman Corporation October 2004 - October 2005
AT&T May 2000 - March 2004
Advantage Power Solutions November 1998 - March 2000
Skills
SCTE, Cabling, Cable Television, Cable Modems, Cisco Routers, Adva, Adtran, T1s, DS3, Structured Cabling, POTS, Cat 5, Wireless Broadband, Wireless Networking, Wireless Security, IP, Cisco VoIP, VoIP, Field Service, Field Work, Marine Corps, Switches, Troubleshooting, Software Installation, Networking, Cat5, Computer Network..., Ethernet, Optical Fiber, T1, Telecommunications, Testing, Wireless
Education
DeVry University 2000 — 2001
N/A, Telecommunications Management
William Floyd 1990 — 1994
High School, Art/Art Studies, General
BT Federal December 2014 - Present
tw telecom August 2008 - December 2014
tw telecom, inc. 2008 - 2014
Qwest Communications 2000 - 2008
Iridium LLC 1998 - 2000
Skills
Telecommunications, VoIP, Managed Services, MPLS, Ethernet, Network Design, IP, Networking, Cloud Computing, Unified Communications, Program Management, Strategic Partnerships, Data Center, International Networks, Creative Solutions, Cross-functional Team...
Education
James Madison University
University of Phoenix
BSBM
IQNavigator April 2015 - Present
Level 3 Communications January 2015 - April 2015
tw telecom, inc. June 2011 - December 2014
tw telecom, inc. July 2009 - June 2011
Time Warner Telecom October 2007 - April 2009
Skills
Telecommunications, Salesforce.com, CRM, Leadership, Sales Process, Sales Operations, Excel VBA, Cloud Computing, Team Management, Marketing, Strategy, PowerPoint, Product Management, Software Documentation, Management
Education
Elon University 2003 — 2007
Bachelor of Science (BS), Business Management
Suddenlink Media August 2008 - Present
Fusion 5 April 2013 - May 2014
tw telecom, inc. June 2006 - June 2008
Xspedius Communications 2002 - 2004
Skills
Advertising Sales, Direct Sales, Inside Sales, Advertising, Marketing, Marketing Strategy, New Business Development, Account Management, Sales, Internet Marketing,..., Social Media Marketing, Marketing Communications, Social Networking, Small Business, Cold Calling, Sales Management, Team Building, Online Advertising, Training, Strategic Planning, Public Speaking, Email Marketing, Digital Media, Media Planning, Event Planning, Media Buying, B2B, Direct Marketing, Sales Presentations, Sales Process, Online Marketing, Selling, Lead Generation, CRM, Sales Operations, Business Development, Customer Satisfaction, Social Media, Leadership, Market Planning, Contract Negotiation, Direct Mail, Strategic Partnerships, Negotiation, Budgets, Competitive Analysis, Management, Team Leadership, Product Marketing, Solution Selling
Education
McNeese State University 2005 — 2010
Bachelor of Science (BS), Business Administration
tw telecom, inc. January 2011 - February 2015
NPG Solutions July 2010 - February 2011
XO Communications December 2007 - September 2009
Qwest November 1990 - October 2007
Qwest, LCI International, LiTel 1990 - 2007
LCI International January 1998 - January 2000
LCI international January 1994 - January 1998
LCI International January 1992 - January 1994
LiTel January 1990 - January 1992
Skills
VoIP, Ethernet, IP, Frame Relay, Networking, Sales, ATM networks, VPN, Negotiation, Management, BGP, Marketing, Microsoft Office, Telecommunications, Account Management, Co-location, Cold Calling, DWDM, Data Center, Direct Sales, MPLS, Managed Services, Metro Ethernet, PRI, Professional Services, Recruiting, SDH, SIP, SIP Trunking, Sales Operations, Sales Process, Selling, Solution Selling, Strategic Partnerships, Telephony, Unified Communications, WAN, Cloud Computing
Education
Kent State University 1979 — 1981
BS/BA, Marketing and Logistics
Securus Technologies November 2013 - Present
Retail Business Development October 2012 - November 2013
tw telecom, inc. April 2012 - October 2012
KGB Deals September 2010 - April 2012
Clearwire June 2009 - September 2010
Hoque Enterprise March 2007 - April 2009
Skills
Sales, Sales Management, Training & Development, Income Statement, Channel Sales, Business Networking, B2B, Sales Operations, Employee Training, Selling, Business Development, Start-ups, Negotiation, Recruiting, Marketing, Telecommunications
Education
Louisiana State University 2000 — 2005
B.S., Textile, Apparel, and Merchandising
McMain
Comcast Business Class April 2012 - Present
tw telecom, inc. June 2010 - April 2012
Verizon Business February 2009 - June 2010
Broadwing/Level 3 September 2007 - February 2009
MCI/Verizon May 2003 - September 2007
Genuity / Level 3 Communications May 1998 - February 2002
Kimberly-Clark May 1988 - September 1997
Skills
Solution Selling, Sales Operations, Strategy, Managed Services, Business Development, Strategic Partnerships, Direct Sales, Management, Channel Partners, Sales Management, Unified Communications, Account Management, MPLS, Wireless, Sales Process, Cold Calling, Team Building, Team Leadership, Selling, Professional Services, SIP Trunking, Cloud Computing, Private Line, Customer Acquisition, Mentoring, Strategic Planning, Forecasting, Colocation, Internet Security, Business Planning, Coaching, Government, EDI, Healthcare, Microsoft Office, Sales, VoIP, Telecommunications, Salesforce.com, Data Center, Leadership, Co-location
Education
Marshall University 1979 — 1986
108 hours, Marketing
tw telecom, inc. October 2006 - Present
Level 3 Communications September 1999 - September 2006
WorldCom June 1995 - July 1999
Skills
WAN, LAN-WAN, SDH, Fiber Optics, Telephony, Telecommunications, TDM, Troubleshooting, DC Power, Cabling, Networking, Testing
Education
DePaul University 1997 — 1998
certificate in, Network and System Administration/Administrator
DeVry 1989 — 1992
Associate's degree, Computer Systems Networking and Telecommunications
SHI January 2011 - Present
IAMCP South Florida Chapter July 2011 - November 2012
tw telecom, inc. July 2010 - January 2011
InterCall February 2008 - July 2010
InterCall February 2008 - January 2010
PRO Sports Club May 2006 - August 2006
Skills
Webinars, Customer Relations, Consultative Selling, Unified Communications, Time Management, Account Management, Cold Calling, Sales Management, New Business Development, Channel Partners, Business Solutions, Fortune 100, Fortune 500, Fortune 500 Account..., Fortune 1000, Strategic Account Growth, New Account Growth, Marketing, Selling, Telecommunications, CRM, Customer Service, Business Intelligence, Video Conferencing, Product Management, Direct Sales, Product Marketing, SaaS, Solution Selling, Managed Services, Strategic Partnerships, Sales Process, VoIP, B2B, Networking, Professional Services, Salesforce.com, Sales, Sales Operations, Partner Management, Sales Presentations, Go-to-market Strategy, Demand Generation, Enterprise Software
Education
Nova Southeastern University 2011 — 2012
Masters of International Business Administration, Certificate of Asian Studies University of Beijing
Florida State University 2004 — 2007
Bachelors of Business, Marketing and Sales
Imagine Communications August 2014 - Present
Vantiv May 2013 - August 2014
IP Commerce September 2011 - May 2013
tw telecom, inc. September 2010 - September 2011
Starz Entertainment June 2007 - January 2010
Starz Entertainment October 2005 - June 2007
EchoStar Corporation February 2004 - October 2005
Skills
C#, ASP.NET, Software Development, Integration, .NET, Scrum, WCF, SOA, Microsoft SQL Server, Enterprise Software, Web Services, Architecture, Agile Methodologies, Cloud Computing, Agile Project Management, Digital Video, XML, Architectures, Broadcast Engineering, Post Production, Enterprise Architecture, Management
Education
University of Colorado at Denver 2009 — 2011
MBA, Entrepreneurship, Information Systems
Iowa State University 1998 — 2004
Bachelor of Science, Electrical Engineering
Cogent Communications March 2015 - Present
Zayo Group December 2012 - February 2015
tw telecom, inc. May 2011 - December 2012
XO Communications December 2005 - February 2011
Sprint December 2002 - December 2005
WorldCom/MCI February 2000 - December 2002
Teksystems - Maxim Group 1997 - 2000
Skills
Enterprise Account..., Data Center, Cloud Computing, Leadership, Disaster Recovery, Co-location, Metro Ethernet, Fortune 100, Wireless, PRI, Fiber Optics, IaaS, Customer Satisfaction, Account Management, Customer Retention, Salesforce.com, DWDM, Networking, Wavelength, Optical Fiber, Sales Process, Enterprise Software, Strategy, Private Line, Sales, Managed Services, Internet Services, Dark Fiber, IP VPN, TDM, Troubleshooting, WAN, Bandwidth Optimization, Telecommunications, VoIP, MPLS, Solution Selling, Ethernet, IP, VLAN, CRM Databases
Education
Cornell University 2013 — 2015
Business Strategy: Achieving Competitive Advantage Certificate, Samuel Curtis Johnson Graduate School of Management
University of Colorado at Denver 2009 — 2011
Certificate in Professional Writing, College of Liberal Arts and Sciences
SourceMedical May 2015 - Present
Ripple 511 April 2011 - Present
All About Referrals 2012 - Present
Birmingham Business Group May 2012 - Present
2B Solutions, Inc. January 2015 - May 2015
Blackbook HR March 2014 - November 2014
Telegraph Branding April 2013 - March 2014
Concept, Inc. March 2012 - March 2013
The Spot On Agency March 2012 - March 2013
tw telecom, inc. July 2011 - March 2012
Skills
New Business Development, Account Management, Cold Calling, Direct Sales, Strategic Partnerships, Sales, Social Media, Social Media Marketing, Marketing, Inbound Marketing, Content Marketing, Email Marketing, CRM, Business Development, Marketing Strategy, Lead Generation, Digital Marketing, SEO, SEM, B2B, Marketing Communications, Budgets, Selling, Sales Process, Social Networking, Small Business, B2B Marketing, Sales Presentations, Solution Selling, Building Relationships, Direct Marketing, Sales Operations, Strategy, Advertising, Online Advertising, Networking, Keywords, Content Optimization, Management
Education
Louisiana State University 1994 — 1998
BA, History
ERMA (Employer Risk Management Association) December 2014 - Present
Creative Wireless, Inc. May 2013 - Present
tw telecom, inc. November 2010 - April 2013
EarthLink Business Solutions (formerly Deltacom) December 2008 - October 2010
CBS Radio May 2007 - December 2008
Cox Radio February 2004 - March 2007
St. John & Partners August 2003 - January 2004
Skills
Long Distance, Co-location, PRI, Private Line, Metro Ethernet, MPLS, SIP Trunking, Managed Services, Unified Communications, T1, Telecommunications, Solution Selling, Radio Advertising, Marketing Strategy, Marketing, Online Marketing, Email Marketing, Direct Marketing, Sales, Client Development, Idea Generation, Business Relationship..., Creative Problem Solving, Online Advertising, Advertising, New Business Development, Direct Sales, Sales Presentations, Hosted Services, Lead Generation, Mobile Marketing, Networking, VoIP, Telephony, B2B, Integrated Marketing, Account Management, Relationship Marketing, Brand Awareness, Telecommunication..., Optical Fiber, Ethernet, CRM, Digital Marketing, Radio, Media Planning, Broadband, Mobile Devices, DSL, Cloud Computing
Education
Jacksonville University 2000 — 2003
Bachelor of Arts (B.A.) Communications-PR/ADV (Minor-Business Mkg)
Fort Valley State University 1998 — 2000
Edgewater High School
Oak Ridge High School
Level 3 Communications October 2011 - Present
tw telecom, inc. April 2009 - October 2011
tw telecom, inc. February 2007 - April 2009
Level 3 Communications April 2005 - November 2006
Three Tomatoes Catering August 2004 - April 2005
ICG Communications May 2001 - May 2003
ICG Communications June 1999 - May 2001
ICG Communications October 1998 - June 1999
ICG Communications August 1998 - October 1998
ICG Communications June 1997 - August 1998
Skills
Billing, Documentation, Requirements Analysis, Telecommunications, VoIP
Education
Kent State University 1988 — 1992
Bachelor of Arts, English
Corizon Health January 2015 - Present
Contract & Temporary Positions July 2010 - November 2014
Catholic Health Initiatives June 2013 - September 2013
The GEO Group, Inc. 2012 - 2013
CenturyLink November 2011 - March 2012
tw telecom, inc. April 2011 - September 2011
GlobaLink Partners, LLC August 2010 - April 2011
Providence Health and Services March 2009 - June 2010
Silverado Group International, LLC August 2007 - February 2009
Management Recruiters Intnl (MRI) October 1998 - June 2007
Skills
CSAM, PHR Exam in June 2013, Recruiting, Applicant Tracking..., Talent Acquisition, Talent Management, Employee Relations, Training, Human Resources, Operations Management, Management, Executive Search, Contract Negotiation, Budgets, Business Development, Change Management, Leadership
Education
Golden Gate University
Masters
San Francisco State University
Bachelor of Arts
Kinetic Data NOW February 2015 - Present
FiberLight, LLC April 2014 - February 2015
Morse Communications, Inc. November 2013 - April 2014
Charter Communications November 2012 - October 2013
Zayo Group February 2012 - November 2012
tw telecom, Inc. April 2006 - February 2012
American Fiber Systems January 2000 - April 2006
Electric Lightwave March 1998 - January 2000
Distinction Software 1998 - 1999
IQ Software Services (P) Ltd. 1991 - 1997
Skills
Direct Sales, Hunter, Rainmaker, Cold Calling, Strategic Sales, Account Management, Closing Skills, Solution Selling, Complex Sales, Salesforce, ACT by Sage Software, Enterprise Sales, Client Relationship..., Metro Ethernet, Internet, Communication Service..., Wholesale..., Carrier Ethernet, Class of Service CoS, IP VPN, MPLS, Layer 2, Layer 3, Quality of Service QoS, Gigabit Ethernet GigE, DWDM, Dark Fiber, Data Warehousing..., Disaster Recovery..., Business Intelligence, Forecasting, ERP Software Sales, ESCON, Linchpin, SONET OC-n, Fiber Optics, Power Base Selling, SLA Negotiation, Type II Local Access, Long Haul, Cloud, Telecommunications, Sales, Cloud Computing, Salesforce.com, Managed Services, Ethernet, Co-location, VoIP, Wireless
Education
Florida International University 1980 — 1985
BS, Hospitality Management & Technology
Miami Dade College
AA, Business Administration and Management, General
Rust-Oleum February 2004 - Present
tw telecom, inc. June 2000 - February 2004
USA Mobility August 1998 - April 2000
Skills
Highly proficient in..., P&L responsibility, Contract Negotiation, Sales, Account Management, Trade Shows, Sales Rep Training, Sales & Marketing..., Distributors, Distribution Strategies, Paint, Coatings, Protective Coatings, Construction Products, Building Products, Consumer Products, Consumer Goods, Industrial Supplies, Management, Key Account Development, Retail, National Accounts, Marketing, New Business Development
Education
East Carolina University 2003 — 2006
Masters/MBA, Business Administration
North Carolina State University 1994 — 1998
BS, Textile Management
AT&T May 2012 - Present
tw telecom, inc. April 2011 - May 2012
Cintas Corporation May 2010 - January 2011
Cintas May 2010 - January 2011
ADP June 2008 - May 2010
Skills
Management, Customer Service, Sales, Leadership, Account Management, Cold Calling, Marketing, Customer Retention, Sales Process, CRM, Project Management, Relationship Management, Training Development, Buisness Development
Education
Georgia Southern University 2003 — 2007
bs, KINESIOLOGY
NADS Sales RepresentativeNadsJuly 2012 - July 2013
Business Careers April 2012 - August 2012
tw telecom, inc. December 2011 - May 2012
Dex One 2010 - 2011
Qwest January 2001 - January 2010
Qwest January 1999 - January 2001
Skills
Business Sales, Inside Sales Team..., Account Management, Customer Retention, Customer Service, Customer Acquisition, New Business Development, Call Center, Order Management
Education
Green River Community College
Associate, Communications
University Of Washington Communications
Political Science
Alpha Comm Enterprises, Inc. May 2014 - Present
TW Telecom, Inc. 2012 - September 2013
FiberLight, LLC December 2011 - March 2012
RO Whitesell 1996 - 1999
Pitney Bowes 1992 - 1994
Skills
Solution Selling, Telecommunications, Data Center, Direct Sales, Ethernet, Wireless, Cloud Computing, Telephony, Unified Communications, Salesforce.com, Disaster Recovery, Network Design, LAN-WAN, Contract Negotiation, Account Management, Sales Management, Sales Process, Enterprise Software, Selling, Sales, Managed Services, VoIP, MPLS, Strategic Partnerships, Co-location, Leadership, SaaS, IP, Channel Partners, Professional Services
Education
Georgia State University
Bachelor of Fine Arts, Interior Design
Stone Mountain High
OneConnect, Inc June 2014 - Present
tw telecom, inc. 2007 - May 2014
Northland Communications March 2005 - January 2007
Williams / NextiraOne 1999 - 2005
Skills
SIP, Ethernet, VoIP, Telecommunications, Unified Communications, MPLS, Troubleshooting, Sales Engineering, Managed Services, TDM, Cisco Technologies, IP, SIP Trunking, Network Design, Data Center, Network Architecture, Cloud Computing, LAN-WAN, Call Centers, Firewalls, Telephony, Network Security, Metro Ethernet, Networking, Routing, WAN, Network Engineering, Wireless, T1, Co-location, Cisco IOS, Switches, Juniper, BGP, DWDM, QoS, VPN, Routers, MPLS VPN, Fiber Optics, ISDN, Optical Fiber, ATM networks, Carrier Ethernet, OSPF, TCP/IP, Wireless Networking
Education
Rensselaer Polytechnic Institute
Bachelor's degree
Maastricht University
tw telecom, inc. 1983 - 2012
Education
Fuller Theological Seminary
M-Div
Catholic Charities, Diocese of Fresno April 2014 - Present
Enterprise Alpha October 2008 - Present
Guardian March 2007 - January 2014
tw telecom, inc. June 2000 - January 2001
tw telecom November 1999 - June 2000
144th Fighter Wing (CAANG) May 1991 - October 1999
Fresno Co. Health Department May 1989 - June 1993
Skills
Program Management, Procurement, Virtual Teams, Lean Sigma, Microsoft Office, Lotus Notes, Languages, Online Marketing, Product Marketing, Office Management, Office Administration, Social Media, Healthcare, Budgeting, Team Building, Inventory Management, Government, Budgets, Six Sigma
Education
University of Phoenix 2010 — 2013
Doctorate, Organizational Leadership
Gonzaga University 2009 — 2010
Master of Arts, Organizational Leadership
Westwood College-Denver South 2005 — 2008
Bachelor of Science, Information Systems Security
CenturyLink Business August 2010 - Present
tw telecom, inc. May 2006 - August 2010
Qwest Communications October 1999 - May 2006
AT&T April 1999 - October 1999
MCI April 1993 - April 1999
Allnet Communications July 1991 - April 1993
Skills
Managed Services, SIP Trunking, Sales Process, Selling, WAN, Professional Services, Cisco Technologies, Call Center, Sales Management, Channel Partners, Strategic Partnerships, Cold Calling, Disaster Recovery, Sales Operations, Network Design, New Business Development, Metro Ethernet, Long Distance, Contract Negotiation, Virtualization, Enterprise Software, Call Centers, Sales
Education
Indiana University Bloomington 1987 — 1991
Bachelor of Science, Public Affairs
Palatine High School 1983 — 1987
Level 3 Communications October 2014 - Present
tw telecom November 2013 - October 2014
tw telecom, inc. April 1999 - October 2013
Xspedius Communications 2005 - 2006
Xspedius Communications 2003 - 2005
Xspedius Communications 2000 - 2003
Xspedius Communications 1999 - 2000
Skills
Customer Lifecycle..., Customer Experience, Voice of the Customer, Customer Satisfaction, Customer Retention, Customer Oriented, Team Leadership, People Development, Performance Management, Project Management, Business Process..., Process Implementation, Result Oriented, Account Management, Direct Sales, Team Management, Networking, Telephony, Vendor Management, Managed Services, Telecommunications, VoIP, Ethernet
Education
McNeese State University 1998 — 2001
Chemical Engineering
Louisiana School for Math, Science and Arts 1996 — 1998
tw telecom, inc. February 1999 - Present
tw telecom, inc. 1999 - 2011
tw telecom, inc. 1999 - 2011
tw telecom, inc. 1999 - 2011
tw telecom, inc. April 2009 - August 2010
tw telecom, inc. December 2006 - April 2009
tw telecom, inc. April 2006 - November 2006
tw telecom, inc. April 2005 - March 2006
tw telecom, inc. August 2003 - April 2005
tw telecom, inc. August 1999 - August 2003
Education
Pikes Peak Community College 1994 — 1995
Physical Therapy
Fort Lewis College 1993 — 1994
Physical Therapy
tw telecom, inc. October 2009 - Present
Blind Pro August 2004 - January 2009
Affordable Window Coverings 2000 - 2003
Norstan Communications, Inc. 1996 - 2000
Education
Ferris State University
Marketing
Taos April 2015 - Present
Gazos Creek November 2013 - Present
Idaho Botanical Garden April 2013 - Present
Self-Employed Telecommunications and Network Analyst/Engineer April 2013 - Present
Idaho State Liquor Division November 2013 - February 2014
CradlePoint, Inc. February 2013 - April 2013
tw telecom, inc. May 2011 - February 2013
Qwest March 2007 - May 2011
Qwest Communications Corporation November 2005 - March 2008
State of Idaho Department of Administration January 1999 - August 2005
Skills
IP, BGP, Switches, WAN, Cisco Technologies, VoIP, MPLS, Data Center, Routing, QoS, Telecommunications, Ethernet, Troubleshooting, Juniper, EIGRP, Routers, Network Architecture, Network Design, LAN-WAN, Networking, TDM, Network Administration, Unix, Wireshark, VLAN, T1, ATM networks, Cisco Routers, DSL, Metro Ethernet, Juniper Technologies
Education
Eastern Connecticut State University 1978 — 1984
Bachelor of Science, Geology.
Clarity Communications October 2009 - Present
tw telecom, inc. June 1999 - October 2009
Alltel January 1996 - July 1999
Skills
Ethernet, DS3, T1, Fiber Optics, WAN, DWDM, SDH
Education
East Carolina University 1988 — 1993
BS, Computer Science
tw telecom, inc. September 2007 - Present
Skills
Telecommunications, Customer Service, Sales, Call Centers, Management, Troubleshooting, Account Management, Team Leadership, Microsoft Office, Wireless, Customer Satisfaction
Education
East Central College 2005 — 2007
Associate's Degree, Business Administration and Management, General, 3.7
Hermann High School 1991 — 1995
GED, 3.7
tw telecom, inc. July 2010 - Present
TW Telecom, Inc July 2010 - Present
Verizon Business December 1999 - March 2010
Verizon Business – Highlands Ranch, CO December 1999 - March 2010
StarTek, Inc. /AT&T – Greeley, CO April 1998 - December 1999
RE/MAX International, Inc June 1993 - April 1998
Skills
Telecommunications, DWDM, MPLS, Managed Services, Ethernet, IP, SIP, VoIP, WAN, LAN-WAN, Juniper
Education
Kent State University 1987 — 1992
Bachelor of Arts, Philosophy
tw telecom, inc. September 2008 - Present
Level 3 Communications December 2003 - July 2008
ICG Communications November 2000 - December 2003
ICG Communications November 1999 - November 2000
ICG Communications April 1996 - November 1999
ICG Communications May 1994 - May 1996
Skills
Capacity Planning, Transportation Planning, Ethernet, IP, Fiber Optics, Broadband, Cisco Technologies, Project Planning, Network Design, DWDM, Routing, Optical Fiber, SDH, Telecommunications, T1, Metro Ethernet, Professional...
Education
Indiana University—Purdue University Fort Wayne 1989 — 1989
Metropolitan State University of Denver 1987 — 1988
unWired Broadband June 2014 - Present
tw telecom, inc. June 2012 - June 2014
XO Communications August 2011 - June 2012
XO Communications August 2011 - June 2012
Sacred Wind Communications Inc November 2007 - July 2011
Tollgrade Corporation January 2000 - January 2002
Harris Corporation January 1999 - January 2000
MCI Worldcom January 1996 - January 1999
POP tech for 1 Williams Center January 1995 - January 1996
Network Solutions January 1993 - January 1995
Skills
Ethernet, IP, VoIP, CCNA, TCP/IP, BGP, Frame Relay, OSPF, DWDM, Troubleshooting, MPLS, DSL, Fiber Optics, Telecommunications, Networking, T1, Optical Fiber, Broadband, SNMP, Wireless
Education
Cisco Certified Network Associate 2011 — 2011
CCNA, Routing and Switching
Fresno City College
Level 3 Communications November 2014 - Present
tw telecom, inc. May 2007 - November 2014
Level 3 Communications (Formally WilTel Communications LLC) 2004 - 2006
WilTel Communications 2003 - 2004
360 Networks September 2001 - April 2003
Nortel Networks March 1999 - September 2001
Skills
Computer Network..., IP, Network Engineering, WAN, DWDM, Switches, MPLS, Telecommunications, Ethernet, SDH, Optical Fiber, VoIP, Fiber Optics, Network Design, Routers, Metro Ethernet, TDM, LAN-WAN
Education
DeVry University-Missouri 1996 — 1999
Bachelor's degree, Telecommunications Management
Army Heritage Center Foundation March 2012 - Present
Villanova University November 2009 - Present
tw telecom, inc. April 2006 - Present
GJA Advisory Services LLC March 2006 - Present
Waller Capital February 2006 - February 2009
Wachovia Securities, LLC July 2002 - February 2006
Merrill Lynch June 2000 - July 2002
Morgan Stanley February 1994 - June 2000
GE Capital May 1990 - February 1994
Merrill Lynch April 1986 - May 1990
Skills
Mergers, Venture Capital, Private Equity, Corporate Finance, Due Diligence, Corporate Development, Start-ups, Financial Modeling, Investor Relations, Corporate Governance, Investment Banking, Capital Markets, Investments, Equities, Valuation
Education
Harvard Law School 1981 — 1984
JD
Harvard University 1977 — 1981
AB, History
tw telecom, inc. September 2006 - Present
Verizon Business February 2000 - September 2006
Education
Community College of Aurora 1994 — 1999
Level 3 Communications January 2015 - Present
Level 3 Communications November 2014 - January 2015
tw telecom, inc. December 2008 - November 2014
tw telecom, inc. October 2007 - December 2008
Sprint 2002 - 2007
Focal Communications April 2001 - October 2002
SBC March 1999 - April 2001
Qwest Communications March 1998 - March 1999
GTE/Verizon October 1996 - March 1998
Skills
Leadership, Sales, Sales Management, New Business Development, Account Management, Direct Sales, SaaS, Channel, Telecommunications, Salesforce.com, Managed Services, Sales Operations, Solution Selling, Contract Negotiation, Cloud Computing, Wireless, Sales Process, Strategic Partnerships, VoIP, Selling, Enterprise Software, Business Development, Channel Partners, MPLS, Professional Services, Data Center, IP, Mobile Devices
Education
Golden West College 1981 — 1983
Associate of Arts (A.A.), Commercial Music/Recording Arts
Level 3 November 2014 - Present
tw telecom, inc. April 2001 - Present
Sprint 1988 - 2001
Skills
Executive Management, Business Development, Contract Negotiation, Leadership, ATM networks, Budgets, P&L Management, Strategic Partnerships, Strategic Planning, Professional Services, Co-location, Workforce Management, B2B, Telecommunications, Ethernet, Managed Services, DWDM, Wireless, MPLS, Optical Fiber, Unified Communications, VoIP, Broadband, Management, Telephony, IP, SIP, Computer Network..., Fiber Optics, Solution Selling
Education
Florida State University
Stetson University
Lake-Sumter Community College
Essex Electric Company May 2003 - Present
tw telecom, inc. January 2000 - May 2003
Army National Guard March 1995 - January 2003
Nortel Networks January 1995 - January 2000
Skills
Telecommunications, Electricians, Testing, Power Systems, Transformer, Commissioning, Project Management, Construction, Strategic Planning, Engineering, Project Planning, Fiber Optics, Program Management, Contract Negotiation, VoIP, Vendor Management, Team Building, Contract Management, Troubleshooting, Life Safety, Direct Sales, Compliance, Maintenance, Energy Efficiency, Strategic Partnerships, Process Improvement, Electricity, Strategy, Leadership, Management, Analysis, Government, Budgets, Policy, Supervisory Skills, Team Leadership, Maintenance & Repair, Military, DoD
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
MBA, Project Management
Excelsior College 2000 — 2002
BS, Liberal Arts
Ohio Military Acadamy 1994 — 1996
Officer Candiate School, Military Science and Operational Studies
DeVry University 1990 — 1992
AAS, Electrical Technology
Deming High School, Deming NM
Integrity Financial and Insurance PLLC June 2006 - Present
tw telecom, inc. June 1997 - May 2005
Time Warner Cable June 1995 - June 1997
Sprint June 1994 - June 1995
United Telephone June 1981 - June 1993
United Telephone Company 1981 - 1990
Skills
Sales, Direct Sales, Customer Retention, Strategic Partnerships, Solution Selling, Strategic Planning, New Business Development, Account Management, Product Marketing, Sales Process, Business Development, Channel Partners, Health Insurance, Life Insurance, Financial Planning, Variable Annuities
Education
Liberty University 1992 — 1994
MBA, Business & Finance
University of Florida 1979 — 1981
BSBA, Economics & Finance
New Mexico Military Institute 1977 — 1979
AA, Finance
PREMIER OFFICE SYSTEMS March 2012 - Present
tw telecom, inc. March 2011 - March 2012
Ricoh Americas Corporation June 2009 - March 2011
PREMIER OFFICE SYSTEMS January 2001 - June 2008
Heckman Business Solutions 1998 - 2001
Hertz Rent a Car 1996 - 1998
Skills
Direct Sales, Solution Selling, Sales Process, Cold Calling, Account Management, Leadership, Salesforce.com, Sales, Selling, Marketing, New Business Development, Customer Service, Sales Presentations, Managed Print Services, Document Imaging, Document Management, Customer Retention, B2B, Sales Operations, Sales Management, Major Accounts
Education
Houston Community College 1991 — 1995
IIX January 2015 - September 2015
Level 3 Communications April 2013 - January 2015
tw telecom, inc. June 2001 - April 2013
mPower Communications October 1999 - June 2001
ICG Communications December 1996 - October 1999
Teleport Communications Group (TCG) San Francisco December 1995 - December 1996
Southbay Cablevision August 1986 - December 1995
Skills
Optical Fiber, Transmission, Telecommunications, Singer-songwriter, Networking, Amplifier Builder, Outside Plant, Operations Management, Enterprise Network..., Data Network Design, Global Network Design, Data Center
Education
Jubilee Bible College 2007 — 2009
Associate's Degree
De Anza College 1988 — 1990
Heald College 1986 — 1987
CBTS May 2015 - Present
Creative-image technologies July 2014 - May 2015
Sprint February 2012 - December 2013
tw telecom, inc. July 2009 - July 2012
Nestlé Waters North America April 2004 - June 2009
AT&T January 1993 - June 2004
Skills
Telecommunications, Customer Service, Wireless Mobility, MPLS VPN, Solution Selling, Voice & Data Convergence, Wireless, Account Management, New Business Development, Direct Sales, VoIP, Sales Operations, Sales, Data Center, Sales Process, Contract Negotiation, Strategic Partnerships, CRM, Mobile Devices, Selling, Leadership, Networking, Sales Management, Management, Call Centers, Integration, Unified Communications, Security, Salesforce.com, MPLS, SaaS, Cloud Computing, Co-location, Business Intelligence
Education
Franklin University 1984 — 1990
Business Communications, Business Communications
ECC Technologies July 2015 - Present
Finger Lakes Technologies Group August 2013 - July 2015
tw telecom January 2010 - August 2013
Time Warner Cable Business Class January 2007 - January 2010
Frontier Communications 2006 - 2007
Finger Lakes Technologies Group 2005 - 2006
tw telecom, inc. January 2002 - February 2005
Skills
Telecommunications, Ethernet, MPLS, IP, LAN/WAN, Managed Services, Data Center, LAN-WAN, Integration, Networking, Security, Selling, VoIP, Solution Selling, Unified Communications, Wireless, Telephony, Cloud Computing, SIP Trunking, WAN, Direct Sales, Co-location, Professional Services, Optical Fiber, SIP, Cisco Technologies, Network Design, Hosted Services, SaaS, Call Centers, Broadband, Channel Partners, Salesforce.com, Sales Engineering, Storage, Metro Ethernet, Virtualization, Disaster Recovery, Internet Services, Sales
Education
Lock Haven University of Pennsylvania 1980 — 1984
B.S., Management Science
Raycap November 2014 - September 2015
tw telecom, inc. November 2011 - November 2014
Orbitcom Inc. April 2008 - November 2011
One Eighty Networks 2008 - November 2011
Skills
Solution Selling, Co-location, MPLS, Selling, Managed Services, Telecommunications, Account Management, Telephony, Sales Process, VoIP, Data Center, SIP Trunking, CRM, Direct Sales, Salesforce.com, Sales, IP, Unified Communications, Network Design, T1
Education
Southern Illinois University, Carbondale 2008 — 2010
B.S., Workforce Ed.
Florida State College at Jacksonville
A.A., Marketing/Business
Level 3 Communications February 2015 - Present
tw telecom January 2013 - February 2015
tw telecom, inc. March 2006 - January 2013
Xspedius communications 2006 - 2007
Nuvox communications 2001 - 2006
NuVox 2001 - 2006
Gabriel Communications 1999 - 2001
Ameritech Cellular 1993 - 1999
Cybertel 1990 - 1993
Skills
Telecommunications, Process Improvement, Leadership, Strategic Planning, Sales, Solution Selling, Telephony, Direct Sales, Optical Fiber, Wireless, Cloud Computing, Cisco Technologies, Co-location, Customer Satisfaction, Data Center, Disaster Recovery, Managed Services, MPLS, Networking, Network Security, SIP Trunking, Call Centers, Sales Operations, Salesforce.com, Sales Process, Selling, Strategic Partnerships, VoIP, Vendor Management, Security, Account Management, WAN
Education
Columbia College 1995 — 1997
General
University of Central Missouri 1983 — 1985
Phenix Communications, LLC January 2009 - Present
tw telecom, inc. November 2010 - December 2011
Clearwire April 2010 - November 2010
Level 3 Communications November 1998 - September 2009
Skills
VoIP, Telecommunications, IP, Cisco Technologies, SIP, Avaya, Networking, Troubleshooting, Integration, Routing, Servers, Contact Centers, ITIL, System Deployment, Computer Network..., Data Center, Vendor Management
Education
El Paso Community College 1994 — 1996
Registered Nursing/Registered Nurse, A
FirstLight Fiber March 2015 - Present
Level 3 Communications November 2014 - February 2015
tw telecom, inc. August 2007 - November 2014
Price Chopper Supermarkets January 2006 - August 2007
Schipano Building Technologies January 1997 - August 2007
Skills
Cisco IOS, Fiber Optics, Ethernet, TDM, Switches, T1, Metro Ethernet, Telecommunications, DWDM, SDH, Software Installation, VoIP, Networking, Optical Fiber
Education
ITT Technical Institute 2004 — 2006
Associates, Information Technology: Computer Networking
Hudson Valley Community College 2002 — 2004
Associates, Applied Sciences
Volico Hosting (Client) June 2013 - June 2015
tw telecom, inc. April 2010 - March 2013
Level 3 Communications December 2008 - April 2010
AdvanceTec Industries February 2004 - December 2008
Verizon Information Services October 2002 - February 2004
Frontier Communications 1995 - 1998
Skills
Sales Process, Business Development, Training, Strategic Partnerships, Account Management, Marketing Strategy, Sales, Sales Management, Salesforce.com, Sales Operations, Coaching, New Business Development, Direct Sales, Solution Selling, Strategic Planning, VoIP, B2B, Professional Services, Vendor Management, Call Centers, Project Management, Outsourcing, Cloud Computing, Customer Retention, Team Building, Telecommunications, Selling, Management, Strategy, Lead Generation, Managed Services, Marketing, Cross-functional Team..., Leadership, Product Marketing, Product Management, Business Strategy, Analysis, Management Consulting, Sales Presentations, SaaS, Program Management, Business Planning, Cold Calling, CRM, Networking, Competitive Analysis, Team Leadership, Start-ups, Contract Negotiation
Education
Florida Agricultural and Mechanical University 1986 — 1993
BS, History
Gibbs High School 1983 — 1986
College Prep
tw telecom, inc. January 2011 - Present
Florida Department of Education June 2002 - November 2006
Skills
Account Management, Coaching, Strategic Planning, Management, Customer Service, Managed Services, Training, Leadership, Team Building, Contract Negotiation, Program Management, Leadership Development, Unified Communications, Community Outreach, Nonprofits, Solution Selling, Marketing, Non-profits, Conflict Resolution, Telecommunications
Education
Lipscomb University 2009 — 2011
M.A., Conflict Management
Hampton University 1997 — 2001
B.A., Psychology, Graduated Cum Lade
Electric Lightwave May 2015 - Present
Cerium Networks January 2012 - November 2014
tw telecom, inc. January 2006 - October 2011
infoUSA September 2004 - November 2005
Comcast 2000 - 2003
AT&T 1997 - 2000
US WEST 1993 - 1997
U S WEST March 1989 - 1993
Skills
Direct Sales, Telecommunications, Selling, Sales Management, Solution Selling, Unified Communications, Sales, Management, Enterprise Software, CRM, Team Leadership, Business Development, SIP Trunking, Customer Service, Co-location, Strategy, MPLS, Ethernet, SIP, Networking, Product Development, VoIP, Cloud Computing, Data Center, IP, Managed Services, Coaching, Strategic Partnerships, Wireless, Sales Operations, SaaS, Telephony, Salesforce.com, Call Centers, Channel Partners, Professional Services, Customer Relations, Key Account Management, Training, Leadership Development, Sales Channel..., Account Management, Marketing, Strategic Planning, Leadership, New Business Development, Program Management
Education
George Fox University 1986 — 1989
Bachelor of Arts, Business & Human Resources
Mt. Angel Prep
High School - Valedictorian, 11, 12
Bright House Networks 2014 - Present
tw telecom, inc. 2008 - 2014
Medical Advocacy Corporation 2009 - 2012
CenturyLink 2001 - 2007
Skills
Solution Selling, Unified Communications, Managed Services, MPLS, VoIP, SIP Trunking, Internet Services, Salesforce.com, Telecommunications, Telephony, Direct Sales, Account Management, Marketing, Ethernet, Management, Sales, Business Development, Strategic Partnerships, Call Centers, Wireless, IP, Broadband, SIP, Data Center, WAN, Cloud Computing, Hosted Services, Metro Ethernet, Channel Partners, LAN-WAN, Sales Process, Network Design
Education
Florida Hospital College of Health Science 2009 — 2011
Associate of Science (A.S.), Biomedical Science
Kent State University 1999 — 2001
Windstream Communications January 2015 - Present
bigbyte.cc Corp. June 2011 - December 2014
Qwest Communications July 2010 - November 2010
Qwest Communications January 2007 - June 2010
tw telecom, inc. December 2002 - November 2006
Oso Grande Technologies March 2000 - July 2002
NM Technet 1999 - 2001
iHighway.net November 1998 - January 2000
ComputerLand 1992 - 1999
ComputerLand April 1991 - December 1998
Skills
Technical Analysis, Account Management, Systems Analysis, Managed Services, Co-location, Solution Selling, Integration, Cloud Computing, VoIP, Data Center, MPLS, Selling, SIP, Metro Ethernet, LAN-WAN, Cisco Technologies, DSL, Networking, Sales, ATM networks, Servers, Optical Fiber, Unified Communications, Business Development, Professional Services, Telecommunications, SaaS, Security, Wireless, Channel Partners, Enterprise Software, Telephony, Direct Sales, Sales Process, PRI, Salesforce.com, Strategic Partnerships, Call Centers, Disaster Recovery, Virtualization, Cold Calling, IP, Customer Retention, WAN, SIP Trunking, Sales Operations, Vendor Management, Hosted Services, Ethernet, CRM
Education
Edinboro University of Pennsylvania
Liberal Arts and Sciences, General Studies and Humanities
St Benedict Academy
HS Diploma, n/a
UNM
Computer Science & Accounting
tw telecom, inc. September 2011 - July 2012
IBM January 1999 - October 2008
Skills
VoIP, Customer Retention, Sales, Sales Operations, Resellers, Lead Generation, New Business Development, Business Development, Virtualization, Storage Area Networks, IT Outsourcing, B2B, Selling, Solution Selling, Disaster Recovery, Professional Services, Team Building, Enterprise Software, Leadership, Strategic Partnerships, Strategy, Management, Product Management, Wireless, Customer Service, Cloud Computing, Salesforce.com
Education
Indiana University Bloomington 1983 — 1987
Bachelor of Arts (B.A.), Psychology
Georgia State University
Business Administration and Management, General
The Sutherland Associates, LLC June 2014 - May 2015
Comcast Business 2015 - 2015
TruMobility January 2014 - June 2014
Westrom Software February 2013 - October 2013
Bright House Networks March 2009 - February 2013
tw telecom, inc. May 2007 - March 2009
Level(3) Communications July 2005 - February 2007
KMC Telecom 1997 - 2005
Lead Brevard 2002 - 2003
Economic Dev. Commission of Florida's Space Coast 2000 - 2003
Skills
Selling, Telecommunications, Management, Enterprise Software, Sales, Salesforce.com, Sales Management, Networking, Leadership, Managed Services, New Business Development, Direct Sales, Co-location, Cloud Computing, VoIP, Solution Selling, Account Management, Team Building, Unified Communications, Strategic Partnerships, Business Development, SIP Trunking, MPLS, Sales Process, Call Centers, Channel Partners, Wireless, IP, Telephony, Team Leadership, SaaS, Strategic Planning
Education
Florida Atlantic University 1984 — 1987
B.A., Business Admin./Marketing
Leadership Brevard 2002 — 2003
Class Spokesman
Paramus Public HS
Level 3 Communications August 2015 - Present
Level 3 Communications January 2015 - August 2015
tw telecom December 2013 - January 2015
tw telecom, inc. March 2012 - December 2013
tw telecom April 2008 - March 2012
tw telecom January 2000 - April 2008
DCI, Inc May 1999 - January 2000
United States Air Force July 1995 - June 1999
Skills
DWDM, Metro Ethernet, Network Design, Optical Fiber, SDH, TDM, T1, Network Engineering, LAN-WAN, Co-location, Switches, Networking, Fiber Optics, DS3, Provisioning, Cabling, System Deployment, Troubleshooting, Telecommunications, Cisco Technologies, Computer Network..., Ethernet, IP, MPLS, Telecommunications..., VoIP, WAN, Wireless, Hip-Hop Dance, Employee Surveys
Education
Community College of the US Air Force 1995 — 1999
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Level 3 Communications November 2014 - Present
tw telecom May 2014 - November 2014
tw telecom, inc. May 2011 - May 2014
Skills
Managed Services, Telecommunications, VoIP, IP, T1, Ethernet, Co-location, Project Management, MPLS, SIP, Unified Communications, 3G, Telephony, DWDM, Marketing, Proposal Writing, Proposal Support, Proposal Generation, Drafting Proposals
Education
Colorado State University 2007 — 2011
Bachelor's, Communication Studies/Business
Level 3 Communications November 2014 - August 2015
tw telecom, inc. July 2010 - October 2014
Qwest Communications 1995 - April 2010
US West Communications 1992 - 1995
Clark Foodservice 1982 - 1991
Target July 1980 - July 1981
Skills
Trainer, Project Planning, Inside Sales, Direct Sales, Operations Management, TDM, ATM, Video, PRI, Frame, Colocation, Decision Support, MPLS, Long Distance, Solution Selling, VoIP, CPE, Ethernet, Call Center, Cloud Computing, Telecommunications, Contract Negotiations, LAN/WAN, Channel, IP, SaaS, SIP, Data Center, Account Management, Wireless, Carriers, Sales Management, WAN, Selling, Sales Operations, Network Design, Customer Experience, Internet Services, Business Solutions, Disaster Recovery, Sales Process, Sales Support, Consultative Selling, Unified Communications, Managed Services, New Business Development, DSL, Telephony, SIP Trunking, Metro Ethernet
Education
Hennepin Technical College 1992 — 1994
Inver Hills Community College
Minneapolis Community and Technical College
North Hennepin Community College
Orono
University of Minnesota-Twin Cities
Arrow Electronics November 2014 - Present
Western Union December 2008 - July 2014
Western Union December 2007 - December 2008
Western Union December 2006 - December 2007
Western Union December 2004 - December 2006
Western Union April 2003 - December 2004
tw telecom, inc. April 2001 - April 2003
Arthur Andersen & Co. September 1998 - April 2001
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Accounting, Strategic Financial..., Managerial Finance, Internal Controls, Corporate Finance, Hyperion Enterprise, Analysis, Finance
Education
Regis University 2010 — 2013
Master of Business Administration (MBA), Accounting and Finance
Drake University 1994 — 1998
Bachelor of Science in Business Administration (BSBA), Accounting and Finance
Zenefits January 2015 - Present
American Express December 2012 - December 2014
Integra November 2011 - June 2012
tw telecom, inc. December 2010 - November 2011
Copper State Communications November 2007 - January 2010
Black Box Network Services April 2003 - November 2007
Skills
VoIP, Unified Communications, Telecommunications, Telephony, Building Relationships, Customer Experience, Fiber Optics, Salesforce.com, Sales Presentations, ROI Optimization, Microsoft Office, New Business Development, Negotiation, Co-location, Managed Services, Networking, CRM, Cold Calling, B2B, Business Development, Cloud Computing, Management
Education
Northern Arizona University 1994 — 1995
Business
Glendale Community College 1993 — 1994
NetAmerica Alliance 2011 - Present
CHR Solutions 2010 - 2012
tw telecom, inc. 2008 - 2010
CopperCom 2004 - 2008
Venture and Privately Held Start-ups 1999 - 2004
Siemens 1986 - 1999
AT&T Technologies (now Alcatel-Lucent) 1983 - 1986
Skills
Start-ups, Strategic Marketing and..., Product Management, Business Development, Product Marketing, MPLS, SaaS, Telecommunications, 4G LTE, 4G, Marketing Strategy, VoIP, Enterprise Software, Wireless, Program Management, IP, Strategic Planning, Managed Services, Management, Marketing, Mergers, Strategic Partnerships, Leadership, New Business Development, Data Center, Mergers & Acquisitions, Mobile Devices, Professional Services, Broadband, Project Management, Solution Selling, Product Development, P&L Management, Strategy, Go-to-market Strategy, Vendor Management, Business Strategy, Channel Partners, Cloud Computing, Direct Sales, Partner Management, Integration, Competitive Analysis, Sales Process, Unified Communications, Executive Management, Cross-functional Team..., Business Alliances, CRM, Pre-sales
Education
Duke University
MBA, Finance
Syracuse University
BS, Mechanical Engineering-Thermodynamics
Level 3 Communications October 2014 - Present
tw telecom March 2013 - October 2014
tw telecom, inc. December 2007 - March 2013
Qwest 2006 - 2007
Qwest 2005 - 2006
Qwest 2004 - 2005
Qwest 2003 - 2004
Qwest 2000 - 2003
U S WEST 2000 - 2000
Skills
IP, SDH, Project Planning, Telecommunications..., Infrastructure..., Circuit Design, DWDM, Metro Ethernet, MPLS Networking, Telecommunications, Switches, SIP, Ethernet, TDM, Network Design, MPLS, Provisioning, T1, VoIP, Optical Fiber, Fiber Optics, Network Engineering, DSL, Telephony, LAN-WAN, Broadband, WAN, Wireless, ATM networks, Computer Network..., Frame Relay, SIP Trunking, Co-location, Routing, MPLS VPN, Network Architecture, QoS, SS7, Transmission, Managed Services, ISDN, BGP
Education
DeVry University-Colorado 1998 — 2001
Dual Associate of Science (A.S.), Network and System Administration/Administrator & Computer Information Science
St Paul Technical College 1990 — 1992
International Business/Trade/Commerce
University of Tampa 1988 — 1990
Liberal Arts and Sciences/Liberal Studies/Marketing
Totino Grace 1984 — 1988
High School Diploma
Kaiser Permanente August 2013 - Present
Comcast Cable July 2006 - April 2011
Comcast August 2005 - July 2006
Comcast Cable June 2004 - August 2005
Comcast Cable June 2003 - June 2004
tw telecom, inc. May 1998 - May 2001
MCI Corporation October 1992 - May 1997
Skills
Customer Service, Troubleshooting, Escalation Process, Problem Solving, Telecommunications, Call Center, Telephony, Training, Customer Satisfaction, Customer Experience, Retail, Solid computer skills, sales, Team Leadership, Call Centers, VoIP, Software Documentation, Management, Networking, Customer Retention, Process Improvement, Vendor Management
Education
Illinois State University
Bachelor Of Science, Sociology
West IP Communications August 2012 - Present
Cbeyond December 2010 - July 2012
tw telecom, inc. August 2006 - November 2009
Skills
Fiber Optics, MPLS, MPLS VPN, IPv6, Voice & Data Convergence, Cloud Computing, Cloud Security, Cloud Applications, Cloud-based, VoIP, Account Management, Customer Retention, Customer Experience, Customer Service, Cable Broadband, Digital Video, Sales Management, Business Strategy, IP, CRM, Telecommunications, Solution Selling, Unified Communications, Managed Services, Telephony, Direct Sales
Education
Dallas Baptist University 2000 — 2005
Bachelor of Arts (B.A.), Marketing/Marketing Management, General, 3.0
The Criswell College
Retired August 2010 - Present
tw telecom, inc. April 2006 - May 2010
Xspedius Communications March 2003 - April 2006
MCI Worldcom December 1997 - March 2003
Ameritech April 1980 - May 1992
Wisconsin Bell May 1966 - April 1980
Skills
Network Design, VoIP, Telecommunications, Switches, T1, Central Office..., Central Office Manager, Internet/Intranet...
Education
Concordia University-Wisconsin 1991 — 1993
tw telecom, inc. September 2006 - October 2011
Optimum Lightpath January 2001 - September 2006
Qwest Communications 1999 - 2001
Skills
MPLS, Ethernet, Metro Ethernet, PRI, SIP Trunking, Author
Education
Fashion Institute of Technology 1973 — 1975
ass, clothing design
Herricks
Noble Coaching & Consulting 2014 - Present
Metro Denver Partners January 2007 - Present
tw telecom August 2007 - 2014
tw telecom, inc. 2007 - 2014
Johns Manville 2003 - 2007
Honeywell International 1999 - 2003
Monsanto 1996 - 1999
Monsanto 1996 - 1999
Skills
Performance Management, Non-profits, Strategic Planning, Succession Planning, HRIS, Team Building, Employee Engagement, Workforce Planning, Onboarding, Executive Coaching, Deferred Compensation, Change Management, Talent Acquisition, Talent Management, Employee Relations, Employee Benefits, Organizational Design, Human Resources, Coaching, Organizational..., Leadership Development, Organizational...
Education
Roselle Park High School 1975 — 1979
Degree, College Prep
Cornell University
Level 3 Communications March 2015 - Present
tw telecom, inc. March 2010 - March 2015
AT&T Business - Alliance Channel November 2008 - December 2009
AT&T Business - Healthcare Vertical December 2006 - November 2008
Solarcom/Presidio Networked Solutions June 2006 - December 2006
BellSouth Business July 2000 - April 2006
US Army Reserves January 1983 - January 2005
ITC^DeltaCom August 1998 - June 2000
MCI / WorldCom August 1995 - July 1998
Skills
Security, VoIP, Leadership, Sales Process, Solution Selling, Telecommunications, Managed Services, Data Center, Business Development, Co-location, Networking, Sales, Cloud Computing, Metro Ethernet, Strategic Partnerships, Direct Sales, Enterprise Software, Ethernet, Team Leadership, Sales Management, WAN, Channel, Contract Negotiation, Vendor Management, MPLS, Call Centers, Telephony
Education
Columbus State University
BS, Mathematics
tw telecom, inc. November 2010 - Present
Qwest Communications November 2009 - November 2010
BellSouth Business April 2005 - May 2009
Nuvox Communications 2009 - 2009
US LEC 1999 - 2005
Alltel Communications 1997 - 1999
Southtrust 1986 - 1988
Skills
Co-location, Managed Services, Direct Sales
Education
Huffman
Jefferson State Community College
Jefferson State Junior College
Business, Computer Science
University of South Alabama
Certificate, Banking
CRC Corporation January 2010 - Present
Tactix Consulting Group, Inc. October 2008 - February 2010
AT&T 2008 - 2009
tw telecom, inc. 2003 - 2008
Cincinnati Bell Telephone 1999 - 2003
Education
General Motors Institute
Georgetown College
Fine Art, Business
Madeira High School
Summit Materials April 2014 - Present
MegaPath February 2014 - April 2014
tw telecom, inc October 2010 - January 2014
tw telecom, inc. October 2007 - October 2010
Newsgator Technologies (now Sitrion) August 2006 - October 2007
Comcast Cable May 2000 - January 2004
Federal Bureau of Prisons September 1989 - November 1998
Skills
Leadership, IT Operations, Information Security..., Management, Telecommunications, Data Center, Integration, Networking, Network Security, Disaster Recovery, Managed Services, Computer Network..., Call Centers, VoIP, Troubleshooting, Process Improvement, Security, Project Management, IP, CRM, Vendor Management, VMware, Agile Methodologies, IT Infrastructure..., Network Operations, Team Leadership, Call Center, Information Security, Federal Law Enforcement, Hostage Negotiation
Education
Louisiana College 1985 — 1988
BACHELOR OF ARTS, Communication Arts/Psychology
Louisiana State University-Alexandria 1983 — 1985
Communication and Media Studies
Level 3 Communications November 2014 - Present
Ballantyne IT Professionals, Inc. January 2011 - Present
tw telecom May 2013 - November 2014
Windstream Hosted Solutions May 2011 - May 2013
tw telecom, inc. May 2003 - May 2011
Nuvox Communications March 2002 - May 2003
MCI WorldCom January 2001 - November 2001
Skills
Cloud Computing, Data Center, Managed Services, Disaster Recovery, Co-location, Cisco Technologies, VMware, WAN, MPLS, Business Continuity, Managed Hosting, Windows Server, Storage Area Networks, NetApp, Juniper, IaaS, Cloud Storage, Oracle, Server Architecture, SQL, Private Cloud, Intrusion Detection, Log Management, F5 BigIP, Infrastructure as a..., Colocation, SSAE16, SQL Server, Server Management, Cisco, EMC, F5, Vblock, VCE, Public Cloud, Internet, Disaster Recovery as a..., DRaaS, VSP, VMware Sales..., Wordpress, IT Leadership, Web Application Firewall, Mergers & Acquisitions
Education
John Carroll University
Business Administration
tw telecom, inc. February 2009 - Present
TelePacific Communications March 2004 - December 2008
Skills
SDLC, Requirements Analysis, Microsoft SQL Server, BMC Remedy, PL/SQL, Integration, IT Service Management, SQL, Unix, Process Improvement
Education
Kyiv Engineering Technical Institute 1983 — 1988
Alpheus Communications January 2014 - Present
tw telecom, inc. June 2010 - September 2013
Total Telecom Distributors, Inc January 2007 - June 2010
Information Technology Services Inc. March 2006 - January 2007
MCI & Verizon Business 1985 - 2006
Verizon Business 1981 - 2006
Equant Network Services 1999 - 2001
Equant 1999 - 2001
MCI Telecommunications 1985 - 1999
Verizon Business/MCI/Worldcom 1981 - 1999
Skills
Sales Management, Wireless, Selling, Direct Sales, Contract Negotiation, Cloud Computing, Cisco Technologies, Network Administration, Managed Services, Co-location, MPLS, IP, Account Management, Telephony, Routers, Switches, Network Design, VoIP, Telecommunications
Education
Community College of the US Air Force 1974 — 1979
Electronincs Engineering Technology, Avionics Systems Technology
US Air Force School of Applied Aerospace Science 1974 — 1976
Avionics Systems Technology
Level 3 Communications November 2014 - Present
Avanti Italia March 2012 - Present
tw telecom, Inc. December 2007 - November 2014
Looking Glass Networks 2000 - 2005
Applied Computing Devices 1989 - 1995
Skills
Linux, Unix, Software Development, Perl, Integration, VoIP, Wireless, IP, XML, Agile Methodologies, Java, Java Enterprise Edition, SQL, Telecommunications, Subversion, Python, Microsoft Office, Databases, MySQL, Public Speaking, Management, Testing, Troubleshooting
Education
Harding University 1979 — 1984
BA, Biblical Languages and Psychology
Zayo Group January 2015 - Present
Level 3 Communications November 2014 - January 2015
tw telecom June 2013 - November 2014
tw telecom, inc. September 2006 - June 2013
Talk Free January 2005 - July 2006
tw telecom December 2002 - January 2005
Qwest January 2001 - December 2002
New Global Telecom September 1996 - November 2000
Skills
IP, Employment Law, Intellectual Property, Network Security, Strategic Partnerships, Team Building, Contract Negotiation, Mergers, Telecommunications, VoIP, Licensing, Due Diligence, Customer Service, Mergers & Acquisitions, Software Licensing, MPLS, Leadership, Cloud Computing, Wireless, Corporate Governance, Managed Services, Corporate Law, Business Strategy
Education
Creighton University 1992 — 1995
Juris Doctor (J.D.), Law, Cum Laude
University of Colorado Boulder 1988 — 1992
tw telecom, inc. March 2005 - Present
Skills
Sales, Wireless, Sales Operations, Sales Management, Managed Services, Direct Sales, New Business Development, Solution Selling, MPLS, Account Management, Telecommunications, Co-location, VoIP, Selling, Sales Process, Unified Communications, Strategic Partnerships, B2B, Cloud Computing, Product Marketing, Mobile Devices, Product Management, Cold Calling, Key Account Management, Business Development, Data Center, International Sales, Long Distance, Ethernet, IP, Metro Ethernet, Competitive Analysis, WAN, Start-ups, Internet Services, P&L Management, LAN-WAN, Consumer Electronics, Cross-functional Team...
Education
Louisiana Tech University 1964 — 1971
tw telecom, inc. April 2012 - Present
Presidio Networked Solutions August 2010 - April 2012
Tripp Lite July 2006 - September 2009
Tripp Lite July 2006 - September 2009
SBC September 1986 - January 2006
Skills
Solution Selling
Education
Indiana Wesleyan University 1997 — 2000
IHS October 2010 - Present
tw telecom, inc. February 1996 - November 2010
Lockheed Martin February 1992 - March 1995
Skills
Procurement, Contract Negotiations, Contract Negotiation, Contract Management, Negotiation, Transactional Law, Leadership, Telecommunications, Vendor Management, Strategic Sourcing, Strategy, Outsourcing, Project Planning, Business Strategy, Nutritional Counseling, Management, Supply Management, Cross-functional Team..., Sourcing, Supply Chain Management, Strategic Planning, New Business Development, Business Development, Process Improvement, Business Process..., Team Leadership
Education
University of Denver - Sturm College of Law 1992 — 1996
J.D., Law
Colorado State University 1984 — 1988
Columbine High School
Level 3 Communications November 2014 - Present
tw telecom, inc. February 2006 - October 2014
Verizon Business January 2002 - February 2006
MCI March 2000 - December 2001
MCI May 1997 - February 2000
US Army Signal Corps January 1993 - May 1997
Skills
Telecommunications, Managed Services, Ethernet, Solution Selling, Account Management, MPLS, Cloud Computing, VoIP, Co-location, Network Security, Sales Operations, Management, Data Center, Sales Management, Professional Services, Outsourcing, VPLS, WAN, SIP, Metro Ethernet, Unified Communications, IP, Business Continuity, Telephony, Network Design, SaaS, Program Management, Channel Partners, Pre-sales, Enterprise Software, CPE, Direct Sales, Wireless
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
MBA, International Business and Information Technology
Widener University 1988 — 1992
BS, Electrical Engineering
Level 3 Communications December 2014 - Present
tw telecom, inc. November 2006 - Present
Xspedius Communications LLC 2000 - 2007
Cameron Communications 1990 - 2000
Skills
Analysis, Invoicing, Telecommunications, Telephony, Telecommunications..., IP, Managed Services, Wireless, VoIP, SIP Trunking, Co-location, Network Design, Ethernet
Education
McNeese State University 1980 — 1982
BS, Accounting
tw telecom, inc. January 2010 - Present
Experience Factor January 2010 - April 2011
Pendum, Inc. February 2004 - December 2009
GE Access 1996 - 2003
Integration Alliance 1998 - 2000
Intelligent Electronics 1993 - 1997
Education
Cottey College 1987 — 1989
AA
Colorado State University
Ondrish & Associates, P.C. May 2009 - Present
Teletech Holdings, Inc. January 2007 - May 2009
Quovadx 2004 - 2007
tw telecom, inc. 2000 - 2004
Qwest Communications 1998 - 2000
Public Service Company of Colorado August 1993 - October 1998
Centerior Energy 1982 - 1993
Bobbie Brooks 1981 - 1982
Walthall, Drake & Wallace LLP CPAs 1980 - 1981
Skills
Income Tax, Strategic Financial..., Financial Modeling, Accounting, Financial Reporting, Tax, Corporate Tax, Sarbanes-Oxley Act, Finance, ERP, Tax Returns, Due Diligence, Consolidation, SAP, SEC filings, Mergers & Acquisitions, Microsoft Excel, Financial Analysis, Accounts Payable, Tax Research, Analysis, Risk Management, Cost Accounting, CPA, SEC Filings
Education
Kent State University 1976 — 1980
BBA, Accounting & Computer Science
tw telecom, inc. June 2007 - Present
tw telecom, inc. June 2005 - June 2007
AllTech Technologies LLC 2000 - 2002
Education
Self Study 2008 — 2010
CCNA, CCDA, Networking
Davis and Elkins College 1991 — 1993
Political Scinece/Sociology
CenturyLink Technology Solutions October 2013 - Present
Volvo Rents April 2012 - September 2013
Windstream Communications August 2009 - April 2012
Windstream Communications June 2006 - August 2009
tw telecom, inc. May 2002 - June 2006
Skills
Strategic Planning &..., Cloud Computing, Ethernet, Management, Network Security, Sales Operations, Account Management, Disaster Recovery, Solution Selling, Consultative Selling..., VMware, Business Development, Leadership, VoIP, Key Account Management, Telecommunications, Data Center, Network Design, Enterprise Software, Sales, DWDM, Broadband, Networking, MPLS, Relationship Management, IT Solutions, Key Account..., Strategic Selling, Integration, Cisco Technologies, Switches, WAN, Selling, Direct Sales, Sales Management, Business Continuity..., Vendor Management, CRM, IT Infrastructure..., Managed Services, Security, Unified Communications, Servers, Telephony, Salesforce.com, Network Architecture, Professional Services, Active Directory, Routers, Call Centers
Education
Eckerd College 1994 — 1996
Rollins College 1991 — 1994
Berkeley Preparatory School 1990 — 1991
Millbrook Preparatory School 1987 — 1990
Level 3 Communications April 2003 - Present
tw telecom, inc. April 2003 - Present
Xspedius Communications April 2003 - November 2006
DVVCOM Technologies July 2000 - April 2003
Deltacom October 1996 - June 2000
Skills
Telecommunications, Metro Ethernet, Ethernet, Colocation, VoIP, Disaster Recovery, Account Management, New Business Development, Data Center, MPLS, T1, Business Continuity, Consultative Selling, Cloud Computing, VPN, Managed Services, Co-location, Unified Communications, Selling, Sales, Solution Selling, Direct Sales, Optical Fiber, SIP Trunking, Call Centers, Telephony, Hosted Services, IP, Professional Services, WAN, Long Distance, Network Design, PRI, Wireless, Networking, SIP, LAN-WAN, Avaya, Cisco Technologies, SaaS, Fiber Optics, Sales Engineering, MPLS VPN, Network Architecture, Sales Process, Internet Services, TDM, Channel Partners, IP PBX, Broadband
Education
University of North Florida 1989 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Florida Community College at Jacksonville 1986 — 1989
AA, Business Administration and Management, General
Orange Park High School 1981 — 1985
Duke Energy Corporation February 2014 - Present
Strategic Staffing Solutions June 2009 - February 2014
tw telecom, inc. November 1998 - December 2008
tw telecom, inc. September 1996 - October 1998
tw telecom, inc. June 1995 - August 1996
Loral Space and Range Systems August 1993 - May 1995
GTE Government Systems August 1989 - August 1993
Wood Electric, Inc. August 1979 - August 1989
Skills
Training, Program Management, Networking, Troubleshooting, Telecommunications, Network Design, Integration, Human Resources, Leadership, SDH, Project Planning, Cisco Technologies, Switches, DWDM, Management, Co-location, Telephony, Technical Support, VoIP, Metro Ethernet, Budgets, MPLS, Contract Negotiation, Transmission, IP, Ethernet, Data Center, Software Documentation, Managed Services, Vendor Management, Disaster Recovery, T1, Cloud Computing, Engineering, Software Installation, Telecommunications..., Testing, B2B, WAN, Access, Routing, Provisioning, Sales, Optical Fiber, Process Improvement, Wireless, Business Analysis, Call Centers, Computer Network..., LAN-WAN
Education
Strayer University 2009 — 2012
Bachelor of Business Administration (BBA), Business
Colorado Technical University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
tw telecom, Inc. Network Application Engineertw telecom2005 - Present
tw telecom 2005 - Present
Education
Loyola Marymount University, College of Business Administration 1982 — 1986
MBA, Marketing
Ardent Mills November 2014 - Present
tw telecom, inc. December 2011 - November 2014
Kaiser Aluminum April 2010 - January 2011
tw telecom, inc. October 2003 - September 2004
J.D. Edwards November 2000 - September 2003
J.D. Edwards January 1998 - November 2000
United Way of America September 1996 - November 1997
National Semiconductor May 1995 - August 1996
Skills
Training, Leadership, Instructional Design, Enterprise Software, Process Improvement, Program Management, Software Documentation, PeopleSoft, ERP, Business Process..., SharePoint, JD Edwards, Strategic Planning, Business Process, Business Analysis, Manufacturing, Inventory Management, Analysis, Salesforce.com, Captivate, UPK, Articulate Studio, Audacity, Centra, Lync, WebEx, Adobe Connect, Oracle Collaboration..., Salesforce Training, Taleo, Change Management
Education
Indiana University Bloomington 1993 — 1995
MA, Communication
Simpson College 1983 — 1987
BA, Education, Theater, Public Relations
Republic Monetary Exchange February 2015 - Present
Incremental Business May 2013 - Present
Call For Wine March 2008 - April 2013
tw telecom, inc. February 2005 - March 2008
Focal Communications September 1997 - December 2002
LCI International November 1994 - September 1997
Skills
Account Management, Project Management, Vendor Management, Customer Service, Human Resources, Negotiation, Invoicing, Management, Process Improvement, Telecommunications, Sales
Education
Eastern Illinois University 1986 — 1990
BS, Business, Marketing
Level 3 Communications - formerly tw telecom November 2013 - Present
tw telecom, inc. July 2012 - November 2013
T-Mobile (Wireless Vision) April 2011 - July 2012
Charter Communications 2009 - March 2011
Krey Distributing July 2008 - September 2009
Skills
Sales, Leadership, Customer Satisfaction, Management, CRM, Customer Service, Retail, Selling, Teamwork, Direct Sales, Customer Retention, Account Management, Wireless, Sales Operations, Sales Management, B2B, Merchandising, Solution Selling, Customer Experience, Sales Process
Education
Lindenwood University 2006 — 2009
BS, Corporate Communications in Public Relations
St. Charles Community College 2004 — 2006
AA, CADD
Windstream Communications June 2014 - Present
Time Warner Cable Business Class December 2012 - June 2014
tw telecom, inc. May 2010 - October 2011
Qwest Communications December 2004 - May 2010
Norvergence January 2003 - August 2003
Ionex January 2000 - December 2002
Teligent September 1997 - December 1999
Sprint September 1981 - September 1997
AT&T November 1978 - August 1981
Skills
Solution Selling, Telecommunications, Direct Sales, Managed Services, Salesforce.com, Account Management, Sales Management, Unified Communications, MPLS, VoIP, New Business Development, SIP Trunking, Long Distance, Co-location, Sales Process, Wireless, Sales, Professional Services, Telephony, Security, Broadband, Ethernet, Data Center, Strategic Partnerships, B2B, Call Centers, SaaS, Cloud Computing, Contract Negotiation, Hosted Services, Channel Partners, Selling
Education
Southern Methodist University - Cox School of Business 1976 — 1978
Marketing, Marketing/Communications
Dallas County Community College 1974 — 1976
assoc, Speech
Charles Schwab June 2014 - Present
tw telecom, inc. April 2008 - June 2014
Skills
Accounting, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Variance Analysis
Education
Regis University 2014 — 2016
Master of Business Administration (MBA), Accounting and Finance
Indiana University-Purdue University at Indianapolis 1998 — 2002
Bachelor's degree, Accounting and Finance
Level 3 Communications May 2001 - Present
tw telecom March 2014 - November 2014
tw telecom, inc. March 2013 - March 2014
tw telecom, inc. December 2007 - August 2010
tw telecom, inc. March 2006 - December 2007
Time Warner Telecom 2001 - 2006
MMC - Microelectronic Modules June 2000 - May 2001
Motorola May 1996 - 2000
Motorola February 1994 - June 1996
Skills
JNCIA, CCNA, Juniper, MPLS, Ethernet, VoIP, DWDM, Network Design, TCP/IP, SDH, IP, BGP, Metro Ethernet, OSPF, Telecommunications, VPN, WAN, MPLS VPN, Network Engineering, Computer Network..., Telephony, TDM, Network Architecture, Unified Communications, LAN-WAN, Routing, Switches, QoS, T1, Carrier Ethernet, DSL, ISDN, Optical Fiber, ATM networks, Frame Relay, Cisco Technologies, Routers, Networking, Technical Support, Routing Protocols, IPv6, JUNOS, SNMP, Cisco IOS, VPLS, Fiber Optics, Juniper Technologies
Education
Marquette University
Roosevelt University
ITT Technical Institute
Exelis February 2014 - Present
Ericsson May 2011 - February 2014
tw telecom, inc. December 2009 - April 2010
Mid-State Communications March 2009 - July 2009
SprintNextel June 1999 - March 2008
Skills
RF, TCP/IP, SS7 protocol, Cisco Certified, ATM networks, Cisco VPN, Switches, Router Configuration, Cellular Communications, Frame Relay, CDMA, 3G, LTE, Nortel DMS, Motorola Hardware, Alcatel, COMSEC, Project Management, Project Engineering, Microwave, Cisco Routers, Computer Hardware, Testing, Troubleshooting, Management
Education
Frederick Community College 2003 — 2004
Computer Science
University of West Georgia 1993 — 1994
General Studies
State University of New York at Delhi 1992 — 1993
General Studies
Ulster County Community College 1991 — 1992
Criminal Justice/Law Enforcement Administration
tw telecom, inc. August 2013 - Present
tw telecom 2011 - 2013
tw telecom 2008 - 2010
tw telecom 2006 - 2008
tw telecom 2000 - 2006
U S WEST 1994 - 2000
Skills
Management, Strategy, Cross-functional Team..., Telecommunications, Ethernet, Enterprise Software, Strategic Partnerships, Leadership, Cloud Computing, Managed Services, VoIP, Solution Selling, Wireless, Program Management, Product Marketing, IP, MPLS, Unified Communications, Sales
Education
Indiana University Bloomington
Bachelor's degree, Economics
University of Illinois at Urbana-Champaign
Master's degree, Labor and Industrial Relations
tw telecom, inc. VoIP EngineerLevel 3 CommunicationsOctober 2014 - Present
Time Warner Telecom 2000 - Present
Skills
VoIP, Telecommunications, IP, Wireless, Networking, Cisco Technologies, Network Design, Unified Communications, MPLS, SIP
Education
Fort Lewis College 1987 — 1991
Bachelor of Arts (B.A.), English Communications
tw telecom April 2001 - Present
tw telecom, inc. 2001 - Present
indiana bell communications 1985 - 1994
Indiana Bell Communications October 1985 - June 1993
Skills
Solution Selling, Unified Communications, Account Management, Telecommunications, Ethernet, Co-location, Telephony, Data Center, Cloud Computing, Sales Presentations, Selling, WAN, Direct Sales, Strategic Partnerships, Hosted Services, Channel Partners, SIP Trunking, MPLS, VoIP, Wireless, Managed Services, SIP, Long Distance, PRI, SaaS, IP, Cold Calling, Sales Process, Network Design, Professional Services, Call Centers, Salesforce.com, T1, Sales Operations, Broadband, Fiber Optics, LAN-WAN, Optical Fiber, Dark Fiber, Metro Ethernet, Sales, MPLS VPN, Sales Engineering, TDM
Education
Scecina High School , Indianapolis Indiana 1975 — 1979
IUPUI
Indiana University-Purdue University at Indianapolis
Arrow Electronics July 2015 - Present
tw telecom, inc. February 2012 - June 2015
Dish Network July 2011 - February 2012
Leader One Financial December 2009 - July 2011
Lone Star Business Solutions June 2008 - May 2010
Skills
GAAP, Accounting, Tax, Financial Reporting, Financial Analysis, Sales Tax, Corporate Tax, Tax Research, Auditing, General Ledger, Tax Preparation
Education
Kansas State University 2003 — 2007
Level 3 Communications February 2015 - Present
Level 3 Communications November 2014 - Present
tw telecom, inc. May 2005 - November 2014
tw telecom, inc. January 2002 - May 2005
tw telecom, inc. May 2000 - January 2002
WorldCom July 1998 - April 2000
US Army November 1995 - June 1998
Skills
Metro Ethernet, MPLS, Telecommunications, Ethernet, Optical Fiber, DWDM, VoIP, Fiber Optics, TDM, Network Design, IP, WAN, Managed Services, DS3, LAN-WAN, Co-location, SIP Trunking, PeopleSoft Financial, SIP, Cisco Technologies, T1, Telephony, SDH, Food & Beverage, Network Engineering, Troubleshooting
Education
County College of Morris
Broadcasting
Green Garden Acres, LLC July 2013 - Present
tw telecom, inc. May 2007 - Present
Frank N Patty's 2005 - 2007
Education
Belleville Township High School - West
High School
Maryville University of Saint Louis
Bachelors, Business Administration
Level 3 Communications November 2014 - Present
tw telecom, inc. April 2012 - Present
tw telecom, inc. April 2008 - March 2012
City and County of Denver April 2007 - April 2008
Skills
Insurance, Risk Management, Enterprise Risk..., Underwriting, Property & Casualty..., Risk Analysis, Claim, Workers Compensation, Professional Liability, Financial Risk, Mergers & Acquisitions, Casualty, Risk Assessment, Commercial Insurance, Claims Management, Employee Benefits, Liability, Management, General Insurance, Executive Management, Brokers, Litigation Management, Policy, Process Improvement, Financial Analysis, Call Centers, Casualty Insurance
Education
Colorado State University 1985 — 1990
BS
tw telecom, inc. May 2007 - Present
Cabin Accents, Inc August 1994 - March 1999
General Binding Corporation March 1992 - March 1994
Deluxe Corporation February 1990 - December 1992
Skills
Account Management, Call Center, Sales, Strategic Planning, Team Building, Disaster Recovery, Vendor Management, Team Leadership, Customer Service, Security, Project Planning, Analysis, Microsoft Office, Sales Management, New Business Development, VoIP, Call Centers, Networking
Education
Iowa State University - College of Business 1986 — 1989
BA, Marketing
tw telecom, inc. Senior Software EngineerLeidos HealthSeptember 2013 - Present
SAIC October 2010 - September 2013
Xspedius Communications March 2003 - November 2006
U.S. Department of Energy August 2002 - March 2003
Education
George Mason University 2000 — 2001
MS, Information Sysytems
Level 3 Communications June 2013 - Present
tw telecom, inc. May 2005 - June 2013
URL Integration, Inc. January 2003 - July 2004
Sybase 1994 - 2002
Area101, Inc. October 1999 - June 2001
Sybase, Inc October 1992 - October 1999
Solbourne, Inc October 1990 - February 1992
Oracle April 1989 - October 1990
Skills
Enterprise Software, RFP, Telecommunications, Professional Services, Managed Services, Cloud Computing, Business Development, Sales Enablement, Proposal Writing, Sales Process, Integration, Pre-sales, Sales Operations, Cross-functional Team..., Solution Selling, Leadership
Education
East Carolina University 1980 — 1985
B.A, Computer Science
Level 3 Communications 2014 - Present
tw telecom 2011 - 2014
tw telecom, inc. 2010 - 2011
DISH Network 2007 - 2010
Skills
Salesforce.com, Corporate Communications, Strategic Partnerships, Product Marketing, Lead Generation, Marketing Management, Marketing Communications, Direct Marketing, Competitive Analysis, Integrated Marketing, Market Planning, Email Marketing, Strategy
Education
Indiana University - Kelley School of Business
B.S., Marketing and Management
Fresh Technology October 2014 - Present
VentureNet October 2012 - October 2014
VentureNet June 2010 - November 2012
tw telecom, inc. June 2004 - January 2010
Newsouth Communications January 2000 - July 2003
AT&T March 1993 - January 2000
Skills
Managed Services, Account Management, Solution Selling, Cloud Computing, Virtualization, Data Center, Unified Communications, VoIP, Co-location, Sales Operations, Storage Area Networks, Management, Networking, Sales, Storage, Channel Partners, Direct Sales, Disaster Recovery, Strategic Planning, Sales Management, Cisco Technologies, SaaS
Education
Harding University
BBA, Marketing
tw telecom, inc. August 2006 - Present
Qwest September 1997 - November 2001
Qwest October 1990 - September 1997
Skills
DWDM, Managed Services, Telecommunications, Unified Communications, T1, MPLS, IP, WAN, VoIP, Cisco Technologies, Wireless, Network Design, Computer Network..., Ethernet, Telephony, SIP, Optical Fiber, Co-location, Metro Ethernet, Networking, Broadband, Troubleshooting, SDH, TDM, Fiber Optics, Network Engineering, Carrier Ethernet, DS3
Education
Weber State University 1981 — 1984
Electrical and Electronics Engineering
Louisiana State University 1976 — 1978
General Studies
tw telecom, inc. May 2011 - Present
Reliance Globalcom July 2008 - May 2011
Yipes Enterprise Services August 2006 - July 2008
Yipes Enterprise Services March 2005 - August 2006
Yipes Enterprise Services May 2003 - February 2005
Yipes Enterprise Services July 2001 - May 2003
TEKsystems February 2001 - July 2001
Informatics June 2000 - February 2001
Alltel Wireless January 2000 - June 2000
Sykes December 1998 - January 2000
Skills
VPLS, Metro Ethernet, MPLS, Carrier Ethernet, MPLS VPN, BGP, ISIS, IS-IS, Ethernet, LDP, OSPF, VoIP, Juniper, Cisco Technologies, Telecommunications, Networking, Network Architecture, VLAN, IP, WAN, Managed Services, Routers, Network Design, Data Center, Routing, Network Engineering, Switches, Wireless, TCP/IP, QoS, Computer Network..., Cloud Computing
Education
Kansas State University 2005 — 2008
n/a, Mechanical Engineering
Salina Central High School 2004 — 2005
tw telecom, inc.
Skills
Telecommunications, MPLS, IP, VoIP, Managed Services, Telephony, Unified Communications, Wireless, Project Management, SaaS, Account Management, Solution Selling, Ethernet, Cloud Computing
Education
East Stroudsburg University of Pennsylvania
TIAA-CREF December 2014 - Present
Epsilon November 2011 - December 2014
Linkmont Technologies, Inc. July 2010 - November 2011
RTL Networks May 2008 - April 2010
TW telecom, inc. March 2000 - November 2007
Skills
Network Design, Firewalls, Netscaler, Cisco Routing &..., Cisco IOS, Network Security, Juniper, VPN, Switches, F5 BigIP, Cisco Technologies, Security, Checkpoint, Network Engineering, Troubleshooting, Networking, Cisco Call Manager, Cisco Routers, Citrix, Catalyst Switches, Juniper Technologies
Education
DeVry University 1993 — 1997
Integra September 2013 - Present
Bretz RV Boise November 2012 - August 2013
Integra Telecom April 2008 - August 2012
TW Telecom, Inc. April 2004 - April 2008
Electric Lightwave, Inc April 1997 - April 2004
Skills
Co-location, Long Distance, Managed Services, Private Line, Direct Sales, SIP Trunking, PRI, Telecommunications, MPLS, Hosted Services, T1, Metro Ethernet, Sales Operations, Customer Experience, Sales Management, VoIP
Education
Cypress College
Associate of Arts (A.A.), Business Administration and Management, General
Level 3 Communications November 2014 - Present
tw telecom, inc. June 2003 - Present
Verizon Business - formerly MCI/Worldcom August 1999 - February 2003
Trans Global Communications June 1996 - August 1999
Skills
Experience with..., Fiber Optic SONET..., IP based network systems, Familiarity with..., DWDM fiber optic..., Some familiarity with..., General knowledge of..., Telecommunications, Networking, Computer Network..., Software Installation, Testing, SDH
Education
Forsyth Technical Community College 2001 — 2003
Cisco Systems Networking Academy
West Virginia University Institute of Technology 1989 — 1995
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Marshall University 1987 — 1989
Pre-Engineering, Science & Mathematics