CenturyLink Business
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CenturyLink Business Employees
CenturyLink Business 2007 - 2014
Qwest 1998 - 2007
U S WEST 1996 - 1998
Skills
Salesforce Training, Training, Call Centers, Leadership, Consulting, Customer Service, Instructor-led Training, VoIP, Software Documentation, E-Learning, Curriculum Development, Performance Improvement, Customer Satisfaction, Customer Experience, Process Improvement, Security, Coaching, Conflict Resolution, Telecommunications
Education
Idaho State University
Music
State of Washington Office of Administrative Hearings February 2015 - June 2015
CenturyLink Business August 1994 - August 2014
Grandview Herald June 1987 - December 1991
Willapa Harbor Herald October 1986 - June 1987
Skills
Writing, Photography, Interviewing, Public Relations, Computer Literate, Editing, Videography, Planning, Interviews, Research, Newsletters, Project Planning, Leadership, Storytelling, Customer Service, Media Relations
Education
Eastern Washington University
Journalism
Pacific Lutheran University
Bachelor of Arts, Communications
CenturyLink Business August 2014 - Present
TRM October 2013 - July 2014
Verizon Federal Network Systems February 2011 - October 2013
Consona April 2010 - February 2011
Verizon Federal Network Systems February 2005 - April 2010
General Dynamics March 2003 - February 2005
Paragon Systems, Inc July 2002 - March 2003
WMTR December 2001 - July 2002
United States Air Force July 1994 - September 2001
United States Air Force July 1994 - August 2001
Skills
Network Security, Routers, Switches, Cisco Technologies, Sidewinder, Juniper, Firewalls, VPN, TCP/IP, Network Architecture, Network Engineering, VoIP, Visio, Active Directory, CISSP, Network Design, Security, System Administration, VMware, Network Administration, Routing, Windows Server, IP, WAN, SIP, IPSec, DNS, RTP, ITIL, Microsoft Exchange, Cisco Routers, Troubleshooting, Cloud Computing, Technical Support, Wireless, Computer Security, EIGRP, VLAN, System Deployment, LAN-WAN, Hardware, Cisco IOS, Data Center, RIP, Infrastructure, CCNA, Ethernet, VMware ESX, Networking, MPLS
Education
University of Maryland University College where I'm a Junior 1996 — 2016
a Bachelor's of Science, Information Systems Management
University of Maryland University College 2006 — 2012
BS, Information Systems Management
Community College of the Air Force 1994 — 2001
AA, Information Systems Management
the United States Air Force 1994 — 2001
High School 1990 — 1993
Paula's Paradise Realty Inc August 1984 - Present
CenturyLink Business January 1979 - July 2010
Skills
First Time Home Buyers, Real Estate, Short Sales, Buyer Representation, Sellers, Contract Negotiation, Relocation, Property Management, Selling, Residential Homes
Education
Edison State Community College
Warren County Career Center
Hi Skill Stenographer, Business/Office Automation/Technology/Data Entry
CenturyLink Business June 2014 - Present
Cintas First Aid and Safety January 2010 - May 2014
Skills
Direct Sales, Account Management, Networking, Sales, Co-location, Managed Services, Cloud Computing, Cloud Storage, Unified Communications, Telecommunications, Salesforce.com, Solution Selling, Sales Process, Management, Managed Hosting, Information Security, SaaS, PaaS, MPLS Networking, Disaster Recovery, Business Continuity, IT Security, SIP Trunking, Ethernet, VPN, WAN
Education
Iowa State University
Bachelor’s Degree, Management
Masergy July 2015 - Present
CenturyLink Business September 2014 - July 2015
Cbeyond, Inc. January 2014 - August 2014
Zones, Inc. May 2012 - December 2013
S.P. Richards June 2007 - May 2012
Informa Research Services June 2006 - June 2007
Skills
Cloud Computing, Enterprise Software, Data Center, Professional Services, Project Management, Leadership, SaaS, Networking, Channel Partners, Sales Presentations, Strategic Partnerships, Virtualization, Negotiation, Microsoft Licensing, Managed Services, Business Development, Telecommunications, VoIP, Partner Management, Security, Software Industry, Unified Communications, Enterprise Mobility, SAN, Business Continuity, Information Technology, Storage Virtualization, Global WAN, MPLS, Network Security, Cyber-security, Disaster Recovery, Risk Analysis, Software Defined..., Network Function..., LAN-WAN
Education
University of Washington 2007 — 2009
B/A, Urban Planning/Studies
Highline Community College 2005 — 2007
Associate of Arts (AA), General (Economics emphasis)
Corban School of Ministry
Christian Theology
Thomas Jefferson High
Richland County JFS May 2015 - Present
Chase August 2014 - May 2015
CenturyLink Business May 2010 - June 2014
STARTEK November 2009 - May 2010
Wendy's November 2003 - November 2009
Skills
Computer/Technical..., Data Analysis, Quality Auditing, Customer Service, Microsoft Excel, Microsoft Word, Highly detail oriented, Motivated self-starter, FaxCom, Avaya, Coaching, Conflict Resolution, Process Improvement, Outstanding time..., High Organizational..., Call Centers, Customer Experience, Team Leadership, Telecommunications, Teamwork, Data Entry, Critical Thinking, Telephone Skills, Outlook, Customer Retention, Customer Satisfaction, Microsoft Office 2007, Customer Support, Troubleshooting, Dameware, Avaya CSM Supervisor, Windows 7, Windows Vista, Windows XP Pro, Time Management, Microsoft Office, Leadership, Training, Employee Training, VoIP, PowerPoint, Team Building
Education
DeVry University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, GPA 3.78
North Central State College 2006 — 2008
Associate's Degree, Business Management
CenturyLink Business April 2015 - Present
Dex Media May 2011 - March 2015
Dex One July 2010 - May 2011
Dex One January 2008 - July 2010
Skills
Print Marketing, Digital Mareketing, SEO, SEM, Sales Coaching and..., Google Adwords, Management, Goal Setting, B2B Marketing, B2B Sales, Sales Management, Salesforce.com, Sales Process, Sales Presentations, Leadership, Leadership Development, E-commerce, Lead Generation, New Business Development, Business Development, Advertising Sales, Local Search, Training, Online Advertising, Budgets, Mobile Marketing, Strategic Planning, Public Relations, Social Media Marketing, Account Management, C Level Selling, Negotiation, Business Strategy, Team Building, Problem Solving, B2B
Education
Iowa State University 2002 — 2007
Bachelor's degree, Marketing
CenturyLink Business April 2000 - Present
AAA Security January 1993 - March 2000
Cambron and Thacker June 1991 - September 1994
Skills
everything, Sales, Direct Sales, Management, Public Speaking
Education
Ellsworth Community College 1991 — 1993
Associate's degree
Myplanet February 2014 - Present
Long View Systems February 2015 - Present
Savvis March 2012 - April 2014
Savvis November 2011 - March 2013
CenturyLink Business March 2011 - July 2011
QWEST COMMUNICATIONS CORP April 2000 - March 2011
Cable & Wireless March 1997 - April 2000
CAI/SISCo August 1995 - August 1997
Skills
Cloud Computing, SaaS, Managed Services, Product Management, Telecommunications, MPLS, Go-to-market Strategy, Data Center, Co-location, VoIP, Unified Communications, Solution Selling, Channel, Professional Services, Strategic Partnerships, Management Consulting, IaaS, PaaS, DevOps, Software defined..., Management, IT Service Management, IP, Competitive Analysis, Business Development, Security, Cloud Computing IaaS, Enterprise Software, Strategy, WAN, Networking, Leadership, Product Marketing, Vendor Management, Virtualization
Education
George Mason University 1993 — 1995
Bachelor's Degree, Government & Politics
West Virginia University 1988 — 1990
Economics
CenturyLink Business March 2014 - Present
CenturyLink Business May 2011 - March 2014
CenturyLink December 2005 - May 2011
Skills
Telecommunications, Wireless, Call Centers, VoIP, Program Management, Leadership, Vendor Management, Process Improvement, Analysis, Cross-functional Team..., Team Leadership, Project Management, Management, Financial Analysis, IP, Customer Experience, Salesforce.com, Training, Telephony, Sales, Networking
Education
Florida State University - College of Business 1986 — 1988
Bachelor of Fine Arts (BFA), Finance, General
Florida State University - College of Business 1984 — 1988
Bachelor's degree, Finance, General
AEC Group August 2014 - Present
CenturyLink Business August 2012 - August 2014
Verizon Business April 2010 - July 2012
Verizon Business February 2008 - April 2010
Verizon November 2003 - February 2008
Bell Atlantic Inc 1995 - 1999
Skills
Managed Services, Unified Communications, MPLS, VoIP, IP, Sales Engineering, Co-location, Data Center, Ethernet, WAN, Telecommunications, Solution Selling, ITILv3 Foundations
Education
University of Pittsburgh 1991 — 1994
Masters, Telecommunications
Duquesne University 1987 — 1991
BA, Communications - Media Arts
CenturyLink Business August 2014 - Present
Integra March 2013 - August 2014
Verizon Business December 2011 - March 2013
National Technology Transfer June 2011 - December 2011
Aircell LLC May 2007 - July 2010
Jeppesen August 2000 - May 2007
Skills
Account Management, Sales Management, CRM, Salesforce.com, Management, Strategic Planning, Enterprise Software, Selling, Sales, Business Development, Consultative Selling, Team Leadership, Solution Selling, Leadership, Proposal Writing, Sales Presentations, B2B, Telecommunications, Business Intelligence, Start-ups, Collaborative Leadership, Sales Process, Microsoft CRM, Building Customer..., Team Building, New Business Development
Education
Regis University 2007 — 2010
MBA, Marketing Emphasis
Metropolitan State University of Denver 1996 — 1999
BS, Aviation Management
Embry-Riddle Aeronautical University 1992 — 1994
Aerospace Science
CenturyLink Business March 2015 - Present
Verizon Wireless February 2008 - February 2015
Qwest (CenturyLink) November 1997 - December 2001
Ameritech Cellular (AT&T) November 1992 - November 1997
Skills
Customer Service, Telecommunications, Project Management, Technical Support, Troubleshooting, Microsoft Office, Provisioning, Data Analysis, Databases, Wireless, Mobile Devices, VoIP, Telephony
Education
Columbus State 1997 — 2001
Associate's degree, Information Technology
Columbus State 1986 — 1990
Associate's degree, Business Administration and Management, General
CenturyLink Business September 2015 - Present
CenturyLink September 2013 - Present
Aleutian Consulting September 2013 - December 2013
United Anglers of Southern California March 2013 - August 2013
Heliae Development, LLC June 2011 - August 2011
North Carolina Sustainable Energy Association May 2010 - August 2010
Pricewaterhouse Coopers' China Greentech Initiative January 2009 - October 2009
Ascender Software, LLC February 2008 - July 2008
Office of the General Counsel October 2006 - December 2007
Skills
Strategic Planning, Strategy, Motivated self-starter, Research, Start-ups, Energy, Delivering Results, Project Management, Business Strategy, Financial Modeling, Forecasting, Marketing, Marketing Strategy, Policy Analysis, Renewable Energy, Data Analysis, Financial Analysis, Product Management, Nonprofits, Public Policy, Analysis, Corporate Finance, Market Analysis, CRM, Analytics, Risk Management, Investments
Education
Duke University - The Fuqua School of Business 2010 — 2012
Master of Business Administration, Market Analysis & Strategy; Product Management; Finance; Energy & Environment; Decision Sciences
Duke University - Sanford School of Public Policy 2009 — 2010
Public Policy courses
Training The Street 2011 — 2012
Financial Modeling Seminar; Advanced Financial Modeling Seminar
Whitman College 2002 — 2006
Bachelor of Arts, Politics, History, Religion
Time Warner Cable Business Class February 2014 - Present
CenturyLink Business April 2011 - Present
AT&T June 2008 - December 2010
AT&T February 2006 - June 2008
AT&T December 2004 - January 2006
Skills
Telecommunications, Managed Services, Account Management, MPLS, Cloud Computing, Managed Hosting, Team Building, Business Strategy, Sales Management, Strategic Selling Skills, Building Relationships, Strategic Planning, Driving Results, Deliver Results, IP, VoIP, Call Centers, Sales, Enterprise Software, Channel Partners, T1, Unified Communications, Salesforce.com, Solution Selling, Customer Satisfaction, Management, Leadership, CRM, Strategic Partnerships, Direct Sales, Sales Process, Strategy, Selling, Professional Services, Sales Operations, Co-location, Customer Experience, Networking, Wireless, SIP Trunking, Ethernet, Telephony, Marketing, Vendor Management, Operations Management, SaaS, CPE, Hosted Services, Long Distance, PRI
Education
Fordham University
Bachelor of Business Administration (BBA)
Jelecos April 2014 - Present
CPI Communications August 2013 - April 2014
CenturyLink Business 2002 - 2012
WorldCom July 1996 - July 2002
INPUT 1996 - 1997
Errols Video 1989 - 1990
Skills
Marketing Communications, Training Delivery, Technical Training, Employee Training, Creative Writing, Technical Writing, Proposal Writing, Technical Documentation, Sales Engineering, Pre/Post Sales Engineers, Complex Project..., Cloud Computing, Cloud Security, Firewalls, DDoS Mitigation, Product Management, Customer Engagement, Technical Presentations, BGPv4, MPLS VPN, MPLS Networking, Remote Access, IPSec, IP, Network Architecture, CRM, Telecommunications, Managed Services, Solution Selling, Data Center, MPLS, SaaS, Security, Account Management, Sales
Education
St. John's College (MD) 1992 — 1994
Liberal Arts and Sciences/Liberal Studies
George Mason University 1994 — 1995
Communication and Media Studies
Lake Braddock High School 1985 — 1988
High School Diploma
Greco Middle School
OneSource Networks March 2012 - Present
CenturyLink Business June 2010 - March 2012
Level 3 Communications February 2002 - December 2009
Broadwing Communications February 2002 - April 2006
debisIT Services June 1999 - April 2002
Newbridge Networks March 1992 - April 1999
Skills
Cloud Computing, Managed Services, MPLS, Telecommunications, VoIP, Business Development, Unified Communications, SaaS, Ethernet, Enterprise Software, Direct Sales, Data Center, Solution Selling, SIP Trunking, WAN, IP, SIP, Salesforce.com, Wireless, Strategic Partnerships, Business Services, Sales, Channel Partners, Telephony, Co-location, Network Design
Education
Illinois State University 1980 — 1982
B.S., Applied Computer Science
College of Dupage 1978 — 1980
A.S., Computer Science
CenturyLink Business September 2014 - Present
Avaya November 2012 - August 2014
CenturyLink December 2003 - October 2012
Waste Management June 2001 - December 2003
Schlumberger May 1998 - May 2001
Marconi 2000 - 2001
Western Atlas October 1978 - May 1998
Skills
Cisco Certified, CCNA, CCIP, MPLS, VoIP, Unified Communications, WAN, Cisco Technologies, Ethernet, LAN-WAN, Data Center, Telecommunications, Routers, Switches, Pre-sales, Network Administration, Troubleshooting, Telephony, SIP, Cloud Computing, Wireless, IP, Fiber Optics, Call Centers, Managed Services, Co-location, Hosted Services, T1, Networking, Avaya, SIP Trunking, TDM, Network Architecture, Sales Engineering, Network Design, Metro Ethernet, DWDM, QoS
Education
LeTourneau University 2003 — 2006
Bachelor, Business
Houston Community College 1990 — 1994
Associates, Electronics
Caratera June 2010 - Present
CenturyLink Business 2010 - Present
Wells Landers Group January 2008 - May 2010
Perficient, Inc. October 2007 - January 2008
Apria Healthcare January 2007 - November 2007
BoldTech Systems December 2006 - September 2007
Ideal CMS January 2006 - December 2006
Department of Veteran's Affairs April 2005 - December 2005
Bennett Consulting October 2001 - April 2005
AMS 1987 - 2001
Skills
Business Analysis, Business Intelligence, Cognos, Requirements Analysis, Architecture, Salesforce.com, Project Management, SDLC, Software Project..., Cloud Computing, PL/SQL, Program Management, SQL, Integration, Enterprise Architecture, IT Strategy, SOA, Business Process, Agile Methodologies, Enterprise Software
Education
Henderson State University 1976 — 1980
Bachelor of Science (BS), Mathematics
CenturyLink Business December 2010 - May 2015
DRS Technologies, Inc. February 2008 - December 2008
Vectron International June 2005 - February 2008
Skills
Hardware and Software,..., Introduction to..., DeVry Institute of..., Bullard Havens..., Exploring solid-state..., Frequency domains,..., Telecommunications, IP, Testing, Switches, Networking, VoIP, Technical Support, Troubleshooting, Analysis, Ethernet, MPLS, WAN, Telephony, Training, Microsoft Office, Wireless, Sales, Leadership, Time Management
Education
DeVry University 2005 — 2007
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering, 3.339 GPA
CenturyLink Business May 2015 - Present
Sprint December 2002 - December 2014
Skills
Solution Selling, Direct Sales, Sales Operations, Wireless, Salesforce.com, Telecommunications, Networking, Account Management, Sales, Sales Process, Sales Management, VoIP, Management, Strategic Partnerships, Customer Retention, Integration, Managed Services, Cloud Computing, Sales Presentations, SaaS, Wireline, Contract Negotiation, M2M, Unified Communications, Business Analysis, Consulting, Staff Development, Leadership, Leadership, Change..., Contract Negotiations, Cultural Transformation, Sales Motivation, Engineering, Solution Architecture, Solution Implementation, Sales Hiring, Personal Development, E-Rate, K-12, Colocation, Datacenter, Cloud, MPLS
Education
Franklin University 2000 — 2003
MBA, Business Administration
Franklin University 2000 — 2003
Bachelor of Science (BS), Business Administration and Management
Alaska Communications September 2014 - Present
Alaska Communications June 2012 - Present
CenturyLink Business November 2006 - June 2012
ISH Networks 2002 - 2003
Orendain Communications 1998 - 2001
Skills
Unified Communications, VoIP, MPLS, IP, Avaya, Telecommunications, ATM networks, Managed Services, Wireless, Cisco Technologies, Call Center, Data Center, GSM, Cloud Computing, Network Architecture, Account Management, Network Engineering, Sales Management, Security, Ethernet, Network Design, Computer Network..., Telephony, Integration, Sales Engineering, Networking, Long Distance, SIP Trunking, Cellular Communications, Co-location, T1
Education
Humboldt State University 1987 — 1991
Bachelor of Arts (BA), Cinematography and Film/Video Production
SUNY Oswego 1984 — 1987
Bachelor's degree, Communication and Media Studies
Integra April 2015 - Present
Robocore April 2012 - Present
N3 August 2014 - April 2015
Windward Software December 2011 - August 2014
CenturyLink Business March 2007 - January 2011
Wireless Distribution Inc September 2005 - March 2007
US Army June 2002 - August 2005
Enterprise Rent-A-Car February 1999 - May 2002
Skills
Business Development, Account Management, Sales Process, Management, Solution Selling, Sales, Salesforce.com, New Business Development, Cold Calling, Leadership, Selling, Lead Generation, SaaS, B2B, Direct Sales, Telecommunications, Microsoft Office, Microsoft CRM, Product Demonstration, Microsoft Dynamics, Ethernet, SIP Trunking, Cloud Applications, Cloud Security, Indirect Channel Sales, CRM, Cloud Computing, Enterprise Software, Sales Operations, Strategic Partnerships
Education
Excelsior College 2011 — 2012
Bachelors of Business and Administration, Management & Information Systems
University of Washington 1998 — 2002
Business Administration and Management, General
Eastlake High School 1995 — 1998
Windstream Communications October 2012 - Present
CenturyLink Business February 2012 - October 2012
AT&T Business 2011 - 2012
Comcast Business Class 2010 - 2011
Skills
Telecommunications, PRI, Consultative Selling, Direct Sales, MPLS, Public Speaking, Interpersonal Skill, Interpersonal..., Cloud Computing, Private Cloud, Cloud Security, Data, Solution Selling, Technology Solutions, Co-location, Hosted Voice, Hosted Services, Fiber, Ethernet, Ethernet over Copper, Consultative Sales..., Broadband, Cold Calling, Optical Fiber, Selling, Telephony, New Business Development, VoIP, Networking, Internet Services, Lead Generation, CRM, Enterprise Software, Business Development, Managed Services, Sales, Salesforce.com
Education
Franciscan University of Steubenville 2003 — 2006
BA, Political Science
Gaming, Austria 2006 — 2006
Bachelor of Arts (BA) - Political Science, Philosophy, Theology, Austrian and German Culture
CenturyLink Business May 2013 - Present
Comcast Cable November 2007 - April 2013
Skills
Leadership, Training, Sales, Telephony, Telecommunications, Customer Service, Unified Communications, Management, Sales Management, Broadband, Co-location, Avaya, Team Building, Salesforce.com, Strategic Planning, Fiber Optics, Team Leadership, SIP Trunking, Outlook, Customer Satisfaction, Negotiation, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, Public Speaking, Project Planning, Private Line, Hosted Voice, PowerPoint, English, CPE, T-1, Ethernet over Copper, Cloud Communications, Research, Teaching, Photoshop, Editing, Dedicated Internet, COS, ILEC, Data Circuits, Voice Solutions, Toll Free, Connectivity Solutions, Integrated Access, Data Transport, Fiber Optic Technology, Copper Cabling
Education
Dakota County Technical College
Associate of Arts and Sciences (AAS), Nuclear Engineering Technology/Technician
CenturyLink Business October 2003 - Present
Skills
Telco, Hand Drafting, Drafting Proposals, Engineering, Employee Training
Education
ITT Technical Institute-Albuquerque 1993 — 1995
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
CenturyLInk Business August 2014 - Present
CenturyLink August 2011 - August 2014
Connect Freely Inc. June 2009 - February 2011
North Raleigh Christian Academy July 2005 - May 2009
Skills
Account Management, Management, Program Management, Vendor Management, Sales, Customer Satisfaction, Customer Service, Project Management, Cross-functional Team..., Team Leadership, Leadership, Strategic Planning, Contract Negotiation, Microsoft Office, Curriculum Development, Communication Skills, Customer Experience, Telecommunications
Education
Eastern Michigan University 1986 — 1989
BS, Education; Certified in Elementary and Middle School
CenturyLink Business August 2014 - Present
Integra July 2013 - August 2014
Verizon Enterprise Solutions Group October 2012 - July 2013
CenturyLink December 2009 - October 2012
Qwest June 2008 - December 2009
Qwest February 2005 - June 2008
Qwest March 2003 - February 2005
Qwest May 2000 - March 2003
Skills
Sales Operations, Sales Management, Direct Sales, Management, Training, Customer Retention, Salesforce.com, Sales, Telecommunications, Strategy, Leadership, Call Centers, Customer Experience, Forecasting, Performance Management, Selling, Marketing Strategy, Account Management, Solution Selling, Product Management, Program Management, VoIP, Marketing, Coaching, Team Management, Sales Process, Managed Services, Strategic Partnerships, Customer Relations, Implementation, Telecommunication..., Funnel Management, MPLS, SIP, SIP Trunking, Onboarding, Sales Funnel..., Contract Negotiation, Managerial Finance, Miller Heiman, Operations Management, Business Development, Performance Improvement, Business Operations, Business Process..., Recruiting, Leadership Development, Internal Audit, Sales Effectiveness, Business Strategy
Education
Colorado State University-Global Campus 2012 — 2014
Master of Science (M.S.), Business Management; specialization in Finance
College of Executive Coaching 2014 — 2014
Colorado State University-Global Campus 2008 — 2011
Bachelor of Science (B.S.), Business Management
CenturyLink June 2011 - Present
CenturyLink Business June 2009 - June 2011
Embarq June 2007 - June 2009
Embarq October 2004 - June 2007
Skills
Sales Organization..., Management, Project Management, Salesforce.com, Team Building, Training, Strategy, Event Planning, Call Centers, Cloud Computing, Cross-functional Team..., Networking, Sales, Sales Operations, Selling, Leadership, Managed Services, Telecommunications
Education
University of Central Florida
Masters in Business Administration (M.B.A.), Business/Information Systems
Florida A&M University
Bachelor of Science (B.S.), Computer Information Systems, Summa Cum Laude
CenturyLink Business January 2014 - Present
CenturyLink / Savvis 2012 - Present
Cogent Communications May 2010 - February 2012
Peak 10 July 2009 - February 2010
The Telx Group October 2007 - July 2009
Sprint Communications November 2003 - September 2007
Skills
Managed Services, Colocation, Telecommunications, MPLS, Hosting, Cloud Computing
Education
Columbia University in the City of New York
BS, Applied Mathematics
DataMotion, Inc. July 2013 - June 2015
CenturyLink Business January 2012 - April 2013
CenturyLink January 2006 - January 2012
CenturyLink formerly Embarq January 2006 - January 2012
Dale Carnegie January 1996 - December 2011
Embarq February 1993 - December 2005
CenturyLink January 1993 - December 2005
CenturyLink 1993 - 1999
Bon Ton January 1989 - January 1993
Bon Ton Corp September 1990 - December 1990
Skills
Telecommunications, Public Speaking, Unified Communications, Account Management, Networking, MPLS, Project Management, Sales Management, Cloud Computing, Managed Services, Ethernet, Selling, Contract Negotiation, Direct Sales, Solution Selling, Marketing, Sales Operations, Sales, Customer Service
Education
Gannon University 1985 — 1989
Bachelor's Degree, Marketing
Dale Carnegie
CenturyLink Business May 2012 - Present
CenturyLink March 2011 - May 2012
CenturyLink November 2007 - February 2011
Skills
Sales Management, Retention Management, Customer Acquisition, Account Management, Business Acquisition, Lead Generation, MPLS, VoIP, Selling, Ethernet, Telecommunications, Customer Retention, SIP Trunking, T1, SaaS, Wireless
Education
Daytona State College 2001 — 2003
Associate of Arts (AA), Business Administration and Management, General
Deland High School 1998 — 2001
CenturyLink Business April 2014 - Present
Carrier Access Inc December 2009 - March 2014
Midwest Underground Supply June 2007 - December 2009
CPI Communications June 2005 - June 2007
Skills
Sales, Retention, Account Management, CRM Experience, Excel Knowledge, Networking, Knowledge of Network..., Telecommunication..., Telecom Expense..., Telecom Technologies, Telecommunications, Customer Retention, VoIP, Solution Selling, CRM, Unified Communications, MPLS, Managed Services, Sales Operations, SIP Trunking, Telephony, Data Center, Call Centers, Cloud Computing, Ethernet, Long Distance, Co-location
Education
Iowa State University
Comcast Cable April 2015 - Present
Keller Williams Atlantic Partners February 2015 - Present
CenturyLink Business September 2013 - April 2015
EarthLink Business July 2012 - July 2013
Emerson Network Power October 2006 - July 2012
Lockheed Martin May 2005 - August 2005
Skills
Customer Oriented, Cloud Consulting, Cloud Computing, MPLS, VoIP, Managed Services, Cloud Storage, Data Security, Cloud Security, Critical Power Design, Private Cloud, Hybrid Cloud, IaaS, SaaS, Optical Fiber, Disaster Recovery, Management, Technical Support, Professional Services, Networking, Key Account Management, IP, Data Center, IT Operations, Virtualization, Telephony, IT Service Management, Sales Management, Information Technology, Selling, Sales Process, Wireless, Unified Communications, Co-location, Telecommunications, Channel Partners, Ethernet, Solution Selling, Sales Operations, Channel, Sales, Critical Power, Storage, Enterprise Software, Direct Sales, VMware, Business Continuity, Strategic Partnerships, Cisco Technologies, Product Management
Education
Georgia Southern University 2001 — 2005
Bachelor of Science, Electrical Engineering
CenturyLink Business August 2010 - Present
tw telecom, inc. May 2006 - August 2010
Qwest Communications October 1999 - May 2006
AT&T April 1999 - October 1999
MCI April 1993 - April 1999
Allnet Communications July 1991 - April 1993
Skills
Managed Services, SIP Trunking, Sales Process, Selling, WAN, Professional Services, Cisco Technologies, Call Center, Sales Management, Channel Partners, Strategic Partnerships, Cold Calling, Disaster Recovery, Sales Operations, Network Design, New Business Development, Metro Ethernet, Long Distance, Contract Negotiation, Virtualization, Enterprise Software, Call Centers, Sales
Education
Indiana University Bloomington 1987 — 1991
Bachelor of Science, Public Affairs
Palatine High School 1983 — 1987
CenturyLink January 2014 - Present
CenturyLink Business April 2012 - May 2013
CenturyLink April 2011 - March 2012
CenturyLink June 2009 - April 2011
Embarq April 2006 - June 2009
Sprint 2004 - 2006
Sprint 2002 - 2005
Skills
Wireless, Product Development, Pricing, Channel, Call Center, Product Management, Telecommunications, Vendor Management, Project Planning, Business Strategy, Account Management, Team Leadership, Management, Strategy, Ethernet, Process Improvement, Managed Services, Leadership, Direct Sales, Salesforce.com, Channel Partners, Customer Retention, Business Development, B2B, Enterprise Software, Sales Operations, Call Centers, MPLS, Cross-functional Team..., Marketing, Product Launch, Project Management, Marketing Strategy, Team Management, Sales, Solution Selling, Integration, Integrated Marketing, Customer Experience, Multi-channel Marketing
Education
Drake University
BA, Radio and TV Journalism
CenturyLink Business July 2015 - Present
Sprint November 2009 - July 2015
Verizon Business October 2000 - April 2009
CACI June 2000 - October 2000
US Attorney’s Office, SDNY, Civil Division June 1996 - August 1996
Skills
Wireless, Telecommunications, Team Building, Vendor Management, Government Procurement, Contract Negotiation, Mergers, Civil Litigation, Mergers & Acquisitions, Management, IP, Program Management, Negotiation, Proposal Writing, Intellectual Property, Government Contracting, Process Improvement, VoIP, Managed Services
Education
Howard University School of Law 1994 — 1997
J.D.
The Ohio State University 1984 — 1989
B.A.
Comcast Business September 2015 - Present
Comcast Business January 2014 - August 2015
CenturyLink Business August 2013 - January 2014
Paychex November 2012 - August 2013
Comcast Business Class August 2006 - November 2012
Integrity Insurance January 2000 - September 2006
Skills
Direct Sales, Solution Selling, Salesforce.com, Cold Calling, Sales Process, Selling, Account Management, B2B, Customer Retention, Call Center, Telecommunications, Managed Services, Leadership, Sales Presentations, Sales Operations, Sales Management, Lead Generation, Unified Communications, Channel, Sales, New Business Development, Health Insurance, Life Insurance, Small Business, Customer Satisfaction, Employee Benefits, Call Centers, Strategic Partnerships, Wireless
Education
George Fox University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, A
University of Phoenix 2007 — 2009
BS/BM, Business Management
Columbia Basin College 1990 — 1992
AA, Business - Accounting
CenturyLink Business July 2013 - Present
CenturyLink March 2007 - June 2013
EMBARQ August 2005 - February 2007
Sprint January 2002 - August 2005
SunTrust Bank March 1990 - July 1994
Skills
Leadership, Management, Mergers, Product Development, Product Management, Product Marketing, Sales, Sales Management, Start-ups, MPLS, Managed Services, Marketing, Mergers, Product Launch, Team Management, VoIP, Unified Communications, Strategy, Training, Budgets
Education
Duke University - The Fuqua School of Business 1994 — 1996
MBA, General Management
Harvard University 1985 — 1989
A.B. cum laude, History
Choate Rosemary Hall 1981 — 1985
The Aji Network
Aryaka Networks February 2015 - Present
Zayo Group January 2013 - January 2015
CenturyLink Business 2011 - 2013
ADP 2009 - 2011
Carousel Industries 2008 - 2009
Goldman Sachs 2007 - 2008
Fremont Bank 2004 - 2007
Town & Country Credit 2002 - 2004
Jacksonville Jaguars 2001 - 2002
Skills
Miller Heiman, Salesforce.com, Large Account Sales, Power Messaging, Microsoft Office, Enterprise Telecom Sales, Telecommunications, Social Networking, IP Networking, iQ Networking, IP Telephony, Avaya, Avaya PBX, Juniper, Nortel, Negotiation, Contract Development, Growth Initiatives, Deal Structure, Consultative Selling, JNSA, Telephony, Selling, Sales, Cisco Technologies, IP, Networking, Data Center, VoIP, Co-location, Cloud Computing, Ethernet, Optical Fiber, Channel Partners, Channel Sales, Customer Retention, Disaster Recovery, Business Continuity, Account Management, B2B, Professional Services, Call Centers, Wireless, WAN, Unified Communications, Sales Process, SaaS, Solution Selling, Contract Management, Enterprise Software
Education
Flagler College 1998 — 2002
BA, Sports Management2002
Hyde School 1996 — 1998
Diploma
Portsmouth High School 1994 — 1996
Public Utility commission for the city of Montgomery January 2011 - Present
CenturyLink Business April 2000 - Present
Skills
DWDM, CWDM, Sonet, Optical Fiber, Metro Ethernet, Carrier Ethernet, Optical Wave Services, SDH
Education
Dakota County Technical College 1998 — 2000
Associate of Arts (AA), Telecommunications Technology
Anoka Hennepin Technical 1993 — 1995
Associate of Arts (A.A.), Landscape and Nursery Technology
CenturyLink Business January 2008 - Present
CenturyLink Business January 2008 - Present
Skills
Customer Service
Education
Johnson County Community College 2009 — 2013
Emporia State University 2001 — 2002
CenturyLink Business August 2014 - Present
Savvis Communications, A CenturyLink Company January 2012 - July 2014
CenturyLink April 2011 - December 2011
Qwest Communications (Acquired by CenturyLink) February 2008 - April 2011
Qwest Communications (Acquired by CenturyLink) December 1999 - February 2008
Cable & Wireless March 1999 - November 1999
DIGEX, INC February 1998 - January 1999
MCI Telecommunications March 1996 - February 1998
Skills
SaaS, Telecommunications, Product Management, Cloud Computing IaaS, WAN, Networx, Professional Services, High Performance..., Cloud Storage, Cloud Computing, Go-to-market Strategy, IaaS, Strategy, Product Marketing, IP, Enterprise Software, Managed Services, Data Center, MPLS
Education
George Mason University 1991 — 1995
BA Government and Politics
CenturyLink Business June 2013 - Present
The Phone Connection July 2012 - March 2013
Fort Hays State University January 2012 - May 2012
Capitol Federal Savings December 2011 - January 2012
Capitol Federal Savings May 2011 - August 2011
DISC May 2009 - July 2009
DISC May 2008 - August 2008
Skills
CCNA, Network Design, VoIP, VMware, Troubleshooting, Digital Telephony, LAN-WAN
Education
Fort Hays State University 2008 — 2012
Informatics, Networking
Kaw Area Technical School 2006 — 2008
Computer Repair and Networking, Computer Repair and Networking
Topeka High School 2004 — 2007
High School Diploma
CenturyLink Business July 2006 - Present
AT&T November 1996 - January 2004
Skills
Solution Selling, Managed Services, Co-location, MPLS, Cisco Technologies, Cloud Computing, Customer Retention, Data Center, Direct Sales, Ethernet, Hosted Services, IP, Leadership, Network Architecture, Network Design, Network Security, Networking, Professional Services, SIP, SIP Trunking, SaaS, Sales Operations, Salesforce.com, Telecommunications, Telephony, Unified Communications, VoIP, WAN, Wireless
Education
Indiana University Bloomington 1985 — 1989
CenturyLink Business January 2015 - Present
CenturyLink Technology Solutions July 2013 - Present
Arrow Electronics May 2012 - June 2013
Arrow Electronics August 2011 - May 2012
InScope International July 2008 - August 2011
SRA International 2005 - July 2008
HP 2004 - 2005
Exodus Communications 2000 - 2004
UUNET 1999 - 2000
Orbcomm 1997 - 1999
Skills
Data Migration, Data Center, Project Management, IIS, Server Architecture, Storage Area Networks, VMware, Cloud Computing, SAN, Storage, Integration, Servers, NetApp, Disaster Recovery, Storage Architecture, Virtualization, Infrastructure, Cisco Technologies, Firewalls, IT Strategy, Storage Management, Enterprise Software, Managed Services, Enterprise Architecture, NAS, System Architecture, Architecture, IT Management, Solution Architecture, Solaris, Professional Services, Databases, Enterprise Storage, High Availability, Storage Virtualization, System Deployment, Switches, Network Security, VMware ESX
Education
Troy University 1999 — 2001
MBA, Management Information Systems
The George Washington University - School of Business 1997 — 1998
East Carolina University - College of Business 1990 — 1993
BSBA, Management Information Systems
CenturyLink Business November 2009 - Present
1 Source Telecommunications 2005 - 2009
Eschelon Telecom 2003 - 2005
McLeodUSA 2000 - 2003
Skills
Vendor Management, Co-location, Unified Communications, GSM, Multi-channel Marketing, SIP Trunking, Long Distance, Solution Selling, Cloud Computing, Cloud Security, Direct Sales, Call Centers, Account Management, Ethernet, Hosted Services, Managed Services, Sales Operations, Salesforce.com, Telecommunications, Telephony, Sales Management
Education
De Anza College 1986 — 1988
Business, Management, Marketing, and Related Support Services
KVAT Foods Inc. September 2013 - Present
Mountain States Health Alliance August 2010 - September 2013
CenturyLink April 2009 - August 2010
CenturyLink Business January 2006 - April 2009
EMBARQ 2003 - 2005
Sprint Nextel 2001 - 2003
Sprint Nextel 1998 - 2000
Target 1995 - 1998
Skills
Database Administration, Microsoft SQL Server, Project Management, Performance Reporting, Data Analysis, Process Improvement, Quality Assurance, Microsoft Office, Litespeed, Presentations, C++, VB.NET, Databases, SQL, System Administration, Troubleshooting, Windows, T-SQL, Healthcare Information..., Disaster Recovery, Oracle, Crystal Reports, Integration, MS Project, SSIS, Security, SharePoint, Visio, JavaScript, Call Centers, SSRS, Active Directory, Management, HTML, SDLC, Software Documentation, IIS, Operating Systems, Servers, Business Intelligence, Unix, VMware, Requirements Analysis, Leadership, Windows Server, Stored Procedures, Database Design, Web Applications, Data Warehousing
Education
East Tennessee State University 2003 — 2009
Bachelor's of Science, Information Technology/Business Management, 3.33
MBTI Business Training Institute 1993 — 1994
Certification, Data Entry, A with Honors
VSoft June 2013 - Present
Expense Reduction Analysts January 2007 - June 2013
CenturyLink Business June 2011 - January 2013
BellSouth Business 2001 - 2007
Equifax 1998 - 2001
Skills
Telecommunications, Procurement, Management Consulting, Direct Sales, Performance Improvement, Data Center, Sourcing, Managed Hosting, Training, Cost Management, Benchmarking, Business Intelligence, Wholesale, Enterprise Mobility, Email Hosting, Hosting, SIP Trunking, Strategy, Business Development, Internet Banking, Remote Deposit Capture
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2006
MBA, Finance
University of Georgia - Terry College of Business 1994 — 1998
BBA, Finance, International Business
OnMedia June 2014 - Present
CenturyLink Business October 1997 - June 2014
Lamar Advertising Company 1992 - 1994
Cox Communications 1987 - 1991
Skills
Consulting, Marketing Strategy, Advertising, Advertising Research, Business Development, Data Analysis, Christian Ethics, Hosting, Community Development, Youth Programs, Youth Mentoring, Hosted Services, Cloud Applications, Co-location, SIP Trunking
Education
Huntingdon College 1980 — 1983
Bachelor's Degree
Catholic High School 1976 — 1979
Who's Who
CenturyLink Business January 2015 - Present
CenturyLink Technology Solutions (fka SAVVIS) July 2012 - December 2014
Mphasis Infrastructure Services January 2012 - July 2012
Ness Technologies February 2009 - January 2012
GlassHouse Technologies January 2004 - January 2009
PeopleSoft October 2001 - December 2003
Breakaway Solutions September 1999 - September 2001
Cambridge Technology Partners October 1996 - September 1999
General Electric - GEIS May 1995 - October 1996
IBM September 1984 - January 1991
Skills
Business Development, Sales Process, Account Management, Business Process, Professional Services, SaaS, Sales Management, B2B, Leadership, CRM, Salesforce.com, Outsourcing, Go-to-market Strategy, Data Center, Executive Management, Forecasting, Sales, Selling, Managed Services, Business Intelligence, Financial Services, E-commerce, Channel, Management Consulting, Management, Enterprise Software, Sales Operations, Training, Budgets, Vendor Management, Team Leadership, Strategy, Cloud Computing, Program Management, Consulting, Solution Selling, Pre-sales, Team Management, Start-ups, Business Alliances, Product Management, Strategic Partnerships, Marketing Management, Cross-functional Team..., Marketing, Channel Partners, IT Strategy, Direct Sales, Partner Management
Education
Washington University in St. Louis
BA, English
INSEAD 2010 — 2010
Global Leadership Program
Arrow Electronics July 2015 - Present
Arrow Electronics March 2015 - Present
CenturyLink Business January 2014 - March 2015
XO Communications January 2013 - January 2014
CDW January 2008 - January 2013
Skills
Solution Selling, Salesforce.com, Account Management, Sales Process, Channel, Direct Sales, WAN, Networking, VoIP, IP, Telecommunications, Ethernet, MPLS, Security, Cloud Computing, Unified Communications, SIP Trunking, Managed Services, Enterprise Software, Data Center, Channel Partners, Co-location
Education
Eastern Illinois University
CenturyLink Business January 2013 - Present
CenturyLink June 2011 - January 2013
Qwest Communications June 2008 - June 2011
Qwest Communications 2006 - 2009
Qwest Communications October 2002 - April 2006
Qwest Communications June 1999 - October 2002
U S WEST July 1998 - June 1999
Acosta Sales & Marketing June 1996 - July 1998
People to People Ambassador Programs April 1993 - June 1996
Skills
Channel, Managed Services, Solution Selling, Unified Communications, Telecommunications, Lead Generation, Strategy, CRM, Demand Generation, Vendor Management, Professional Services, Business Alliances, Product Marketing, Cross-functional Team..., Wireless, MPLS, Account Management, Strategic Partnerships, Cloud Computing, Sales Process, Direct Sales, Enterprise Software, Management, Salesforce.com, VoIP, Marketing Strategy, Sales Operations, Go-to-market Strategy, SaaS, Call Center, Channel Partners, Product Management, New Business Development, B2B, Partner Management, Multi-channel Marketing, Competitive Analysis, B2B Marketing, Telephony, Selling, Data Center, Business Development, Sales Management, Sales Enablement, Channel Sales, Customer Retention, IP, Program Management, Start-ups, Analytics
Education
Regis University 2007 — 2009
Bachelor of Science
Eastern Washington University 1986 — 1991
Redmond High
CenturyLink Business October 2014 - Present
McKinley Marketing Partners July 2012 - August 2014
Maximum Strategies, LLC 2002 - July 2012
Surety LLC 2004 - 2006
SpeechWorks 2000 - 2002
IPAXS 1999 - 2000
VocalTec 1998 - 1999
Community Development Corporation 1997 - 1998
Business Development Contractor 1994 - 1996
Orion Network Services 1994 - 1995
Skills
Strategic Thinker, Relationship Cultivation, Articulate Presenter, Team Motivator, Trusted Advisor, Strong Business Acumen, Entrepreneurial..., Skilled Communicator, Change Leadership, Evangelist, Storytelling, Collaborative Problem..., Apple and Microsoft..., Strategic Thinking, Apple, Entrepreneurship, Change Management, Product Management, Leadership, Strategy, Team Leadership, Marketing, Management, CRM, Business Strategy, Business Development, Start-ups, Program Management, Selling, Pricing, Sales Operations, Presenter, Sales, Telecommunications, Digital Marketing, Product Launch, Market Research, Direct Sales, Marketing Strategy, Sales Management, Lead Generation, Salesforce.com, Strategic Partnerships, Marketing Communications, Sales Presentations, Go-to-market Strategy, Customer Retention, Consulting, Product Marketing, New Business Development
Education
Drexel University - College of Business and Administration 1977 — 1982
B.S.
CenturyLink Business April 2015 - Present
AT&T July 2012 - April 2015
AT&T July 2010 - July 2012
Robert Cantell LLC April 2009 - December 2011
AT&T September 2007 - January 2010
AT&T May 2005 - September 2007
AT&T May 2002 - May 2005
BellSouth Mobility February 2000 - May 2002
Skills
Market Planning, Customer Acquisition, Vertical Marketing, Web Hosting, B2B, Strategic Planning, Sales Operations, Wireless, Mobile Devices, Solution Selling, Direct Sales, Telecommunications
Education
University of North Georgia 2000 — 2001
Bachelor of Arts (B.A.), Business Administration and Management, General
Georgia Perimeter College 1997 — 1999
Associate of Arts (A.A.), Business Administration
CenturyLink Business April 2014 - Present
Nice Systems November 2010 - April 2012
ADT May 2009 - September 2010
Suri Kila April 2004 - May 2009
Avaya October 1996 - April 2004
Skills
Business Development, Call Center, Competitive Analysis, Enterprise Software, Avaya, Direct Sales, Sales Operations, Solution Architecture, Integration, Unified Communications, Managed Services, Customer Service, Telecommunications, Cisco Technologies, VoIP, Security, Telephony, Program Management, Sales, SaaS, Strategy, Strategic Partnerships, Product Management, Leadership, Analysis, Cloud Computing, Project Planning, SIP, Solution Selling, Management, Call Centers, Process Improvement, Nonprofits, Strategic Planning, IVR, Team Leadership, Team Building, Hardware, Change Management, TCP/IP, Technical Support, CTI, Account Management, Professional Services, Public Speaking, Research, Vendor Management, Troubleshooting, Salesforce.com, Sales Management
Education
Colorado State University 1991 — 1995
Master's Degree, Industrial and Organizational Psychology
Western Michigan University 1988 — 1990
Bachelor of Arts (B.A.), Psychology
University of Michigan 1983 — 1986
Engineering
T5 Data Centers June 2015 - Present
CenturyLink Business January 2014 - June 2015
Cbeyond January 2013 - December 2013
SunGard Availability Services April 2012 - January 2013
SunGard Availability Services August 2011 - April 2012
SunGard Availability Services May 2006 - September 2011
LRS January 2005 - May 2006
Information Builders January 2001 - June 2003
Impact Information Technology April 2000 - January 2001
BMC Solutions 1996 - 2000
Skills
Channel Sales, Big Data, Business Process, Customer Support, Troubleshooting, Enterprise Software, Cloud Computing, Solution Selling, Disaster Recovery, Managed Services, Selling, Business Intelligence, Business Continuity, Professional Services, CRM, Data Center, Integration, Leadership, Pre-sales, SaaS, Sales, Sales Operations, Management, Salesforce.com
Education
Georgia Institute of Technology (Georgia Tech) 1982 — 1987
BS IM, Industrial Management, Ind/Org Psychology
Tucker High School 1977 — 1982
General HS Diploma
CenturyLink Business 2013 - Present
Experis IT (Temp Agency - Cor-Tech Temp Services) 2013 - September 2013
IFCO Systems / Propak Logistics 2010 - 2012
GEHA 2009 - 2010
AMF Bowling Inc. 2008 - 2009
PAR Electrical Contractors, Inc. 2006 - 2008
AT&T 1990 - 2005
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Word, Contract Management, Access, Microsoft Office, Invoicing, Process Scheduler, Accounts Payable, Accounts Receivable, PowerPoint, Payroll, Organizational..., Supervisory Experience, Operations Support, Office Management, Adobe Professional, Adobe Photoshop, Human Resources, Administrative..., Employee Relations, Spreadsheets, Process Improvement, Process Safety..., Marketing Communications, Social Media Marketing, Screening Resumes, Resume Writing, Budgets, Recruiting, Time Management, Sales, Temporary Placement, Training, Interviews, Onboarding, ADP Payroll, Facilities Management, PeopleSoft, Leadership, Account Management, Employee Training, Employee Benefits, Event Planning, Negotiation, Critical Thinking, Interviewing Skills, Executive Support, Executive Reporting
Education
Graceland University 2012 — 2015
Bachelor of Arts degree, Double Major: Business Administration & Organizational Leadership, 3.0
Metropolitan Community College-Blue River 2010 — 2011
Associate of Arts (AA), Business Administration and Management, General, 3.0
AT&T Alliance Education Center - Lees Summit, MO 1998 — 2000
Certificate, Microsoft Office
Engineerica Systems, Inc. September 2012 - Present
NBCUniversal, Inc. May 2012 - August 2012
Office Depot January 2012 - May 2012
CenturyLink Business 2010 - 2012
Office Depot 2009 - 2010
CompUSA 2007 - 2009
US Army 1999 - 2007
Skills
Microsoft Office, Troubleshooting, Computer Hardware, Windows 7, Networking, Hardware, Software Installation, Network Administration, System Administration, Management, SharePoint, Languages, TCP/IP, Customer Service, CCNA, Mac OSProficient ..., A+ & Network+ ..., C, C++, and C#.NET..., Visual Basic, Java,..., Visual Studio.NET,..., Internet Explorer/Web..., Microsoft Office Suite..., Windows OS..., Team Building, Microsoft Excel, Windows Server, VMware, Inventory Management, Sales Management, Leadership, XML, PowerPoint, Retail, Microsoft Word, Technical Training, Technical Product...
Education
New Horizons 2012 — 2012
CompTIA A+, Network+, MCITP, Network and System Administration/Administrator
DeVry University-Florida 2004 — 2007
Bachelor's degree, Computer Science, 3.5 GPA
CenturyLink Business December 2014 - Present
G4S Technology August 2011 - December 2014
Zayo Bandwidth September 2009 - August 2011
Level 3 Communications January 2009 - September 2009
Skills
MS Project, Integration, Program Management, Telecommunications, Project Management, Project Planning, Business Analysis, Process Improvement, Operations Management, Vendor Management, Networking, Customer Service, Microsoft Office, Microsoft Project, Management
Education
Colorado State University-Global Campus 2013 — 2016
Master of Science (MS), Business Administration and Management, General
University of Denver 2005 — 2009
Bachelor of Science (BS), International Business
Infor March 2015 - Present
CenturyLink Business October 2013 - September 2014
SAP April 2010 - September 2013
IBM Global Business Services 2002 - 2010
PricewaterhouseCoopers April 1998 - December 2002
KC Resources Creative Solutions, Inc. March 1996 - May 1998
Skills
Strategy, Business Transformation, Business Intelligence, Enterprise Software, ERP, Management Consulting, Business Process, Business Process..., IT Strategy, Cross-functional Team..., Professional Services, Outsourcing, CRM, Business Analysis, Project Management, Cloud Computing, Management, Project Portfolio..., Program Management, Change Management, SaaS, Organizational Design, Consulting, Business Development, Solution Selling, Integration, Pre-sales, Analytics, Leadership, Sales, Process Improvement, Strategic Partnerships, SAP, Account Management
Education
George Mason University 1996 — 1998
Masters, Instructional Technology
Florida State University - College of Business 1987 — 1992
BS, Finance
Charter Business March 2014 - Present
Charter Communications June 2013 - March 2014
CenturyLink Business January 2012 - June 2013
CenturyLink Business May 2005 - January 2012
Qwest/ U S WEST January 1999 - May 2005
Skills
System Testing, VoIP, Telecommunications, Process Improvement, Requirements Analysis, Requirements Gathering, Requirements Management, Software Requirements, System Requirements, Ethernet, Quality Center, Business Analysis, Integration, SDLC, Software Development, Visio, PMP, Software Project...
Education
Colorado State University 1995 — 1999
Bachelor of Science (BS), Computer and Information Sciences, General
University of Colorado Boulder January 2015 - Present
CenturyLink Business April 2013 - January 2015
Cox Business April 2006 - August 2012
Skills
Telecommunications, Account Management, Solution Selling, New Business Development, B2B, Sales, Management, Customer Service, VoIP, Sales Management, Managed Services, Wireless, Salesforce.com, Sales Operations, Market Research, Team Leadership, Leadership, Selling, Sales Process, Cold Calling, Customer Retention, Unified Communications
Education
Creighton University
undergrad, General Studies, Freshman
CenturyLink Business October 2010 - Present
Ford Motor Company August 2002 - October 2010
Ford Motor Company January 2000 - August 2002
Skills
Juniper, CCDA, SIP Trunking, HP ASP, JNCIA, Data Center, Cloud Computing, Pre-sales, DWDM
Education
Michigan State University - The Eli Broad College of Business 2007 — 2008
Master of Business Administration
Eastern Michigan University 1994 — 2000
BA, Telecommunications / Spanish Language
Synchrony Financial August 2014 - Present
Alorica July 2014 - Present
Windstream Communications December 2013 - February 2014
CenturyLink Business March 2013 - November 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media
Education
Everest University-North Orlando 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Everest University-North Orlando 2013 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0
Everest University-North Orlando
Master of Business Administration (M.B.A.), Business Administration and Management, General
CA Technologies June 2014 - Present
CenturyLink Business July 2011 - June 2014
Sprint/Embarq/CenturyLink June 2002 - July 2011
Sprint April 1997 - June 2002
Sprint April 1994 - May 1997
Skills
Enterprise Software, Enterprise Architecture, Security, Project Portfolio..., Service Management, Wireless, Mainframe, IP, Network Design, SIP Trunking, Ethernet, Unified Communications, Sales Engineering, MPLS, Telephony, SIP, IVR, Contact Centers, Broadband, Metro Ethernet, Avaya, Carriers, Telecommunication..., Private Line, VoIP, Wireline, Cloud Computing, Hosting, VPN, DSL, Channel Partners, Telecommunications, Co-location, Avaya Technologies, Salesforce.com, Managed Services, T1, Hosted Services, Optical Fiber, Frame Relay, Call Centers, Cellular Communications, Long Distance, WAN, Solution Selling
Education
Florida State University 1981 — 1985
Bachelor’s Degree, Economics/Business
CenturyLink Business July 2014 - Present
CenturyLink February 2012 - Present
LINKOUS CHRISTIAN TOURS, INC. January 2006 - January 2012
StarTek December 2010 - November 2011
Days Inn Hotel & Suites January 2004 - May 2011
Kendal at Lexington June 2009 - September 2010
Alleghany Highlands School Board December 2009 - June 2010
RADIO SHACK March 2005 - October 2006
Golden Living Center March 2005 - October 2006
Manpower - Bacova/DSLCC/TeamCarriers August 2002 - August 2006
Skills
Call Center, Call Center Development, Recruiting, Customer Satisfaction, Inbound Marketing, Performance Management, Talent Acquisition, Outsourcing, Coaching, CRM, Process Improvement, Customer Retention, Call Centers, Management, Sales Operations, Training, Telecommunications, Sales, Account Management, Sales Management, Public Relations, Salesforce.com, Team Building, Time Management, Team Leadership, Strategy, Interviews, Forecasting, Hiring, Social Networking, Networking, Building Relationships
Education
Liberty University 2010 — 2012
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies: 3 cognates - Social, Natural, Health Sciences
Dabney S Lancaster Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Education, Biology, General Studies, Intermed. & Advanced Hlth Care Cert., Medical Coding Cert.
National Network Services June 2015 - Present
CenturyLink Business March 2015 - Present
CenturyLink October 2014 - Present
Ohlson Lavoie Collaborative - Architects February 2012 - May 2014
Saint Francis Medical Center May 2010 - August 2010
Saint Francis Medical Center May 2009 - August 2009
KFVS-TV May 2008 - August 2008
Advanced Orthopedics Associates May 2006 - August 2006
Skills
Creative Writing, Social Media Marketing, PowerPoint, Microsoft Excel, Newsletters, Research, Microsoft Word, Market Research, Organizational..., EMR, Professional..., Action Oriented, Health Communication, Appointment Scheduling, ERP, Media Knowledge, Patient Satisfaction, Excel, Production, Film Production, On-air Talent, Banner Design, Writing, Phone Skills, Professional Networking, Problem Solving, Self Starter, Eye For Detail, Highly Adaptable, SEO, Mobile, SEM, IShare, Google Adwords, Social Media, Buzzboard, Press Releases, CRM, Sales, Sales Presentations, Online Advertising, Digital Marketing, Cold Calling, Marketing Research, New Business Development, Adaptation, Business Networking, Customer Service, Event Planning, Leadership
Education
Indiana State University 2007 — 2011
Bachelor of Science, Communications, Public Relations
Platte River Networks September 2015 - Present
CenturyLink Business February 2013 - June 2015
Strategic Products and Services (SPS) June 2011 - September 2012
Synergy Telecommunications, Inc. April 2010 - June 2011
NEC Unified Solutions September 2007 - September 2008
Integrated Research, Inc. October 2006 - September 2007
Cisco Systems October 2000 - November 2004
3Com October 1999 - October 2000
Internet Communications Corp. December 1994 - October 1999
Skills
Solution Selling, Managed Services, Cloud Computing, Professional Services, Sales Process, Selling, New Business Development, Unified Communications, Data Center, Account Management, Integration, Telecommunications, Networking, Sales Management, VoIP, Strategy, Management, Direct Sales, Contract Negotiation, Virtualization, Cold Calling, Sales & Marketing..., LAN-WAN, Sales, Key Account Management, Call Center Architecture, Cloud Storage, Leadership, Wireless, Consultative Selling, Data Center Architecture, LAN/WAN, Sales Messaging, Strategic Partnerships, Enterprise Network..., Unified Threat..., Enterprise Architecture
Education
Georgia State University
Philosophy, Business
Independent Coursework
Sales & Business Development
Wofford College
English
CenturyLink Business February 2015 - Present
CenturyLink Business September 2014 - February 2015
AmeriPride Services May 2009 - September 2014
Interstate Brands Corporation July 2007 - May 2009
DHL Express June 2004 - July 2007
Skills
Social Media, Advertising, Social Media Marketing, Marketing Communications, Marketing, Sales, Sales Force Development, Search Engine..., Strategy, Leadership, Customer Retention, Event Planning, Microsoft Word
Education
Hamline University 2011 — 2014
Bachelor's Degree, Marketing
CenturyLink Business February 2015 - Present
CenturyLink August 2011 - February 2015
CenturyLink August 2006 - August 2011
CenturyLink February 2000 - August 2006
Skills
Call Centers, Telecommunications, Customer Satisfaction, Human Resources, Labor Relations, Customer Service, Customer Focus, Call Center, VoIP, MPLS, IP, Quality Management, Customer Relations, Customer Experience, Union Environment, Operations Management, Inventory Management, Supervisory Skills, Business Strategy, Hiring, T1, Telephony, Leadership, Managed Services, Management
Education
Western Carolina University 2014 — 2015
Project Management Masters Certificate, Project Management
East Carolina University - College of Business 1998 — 2004
Master of Business Administration (M.B.A.)
East Carolina University 1993 — 1997
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
CenturyLink Business September 2014 - Present
Comcast October 2012 - September 2014
Verizon July 2005 - October 2012
Verizon January 2004 - July 2005
XO Communications February 2002 - July 2003
Choice One Communications May 1999 - February 2002
Dale Carnegie Training September 1997 - October 1999
Bell Atlantic March 1998 - July 1999
De La Rue February 1997 - March 1998
Pitney Bowes December 1995 - February 1997
Skills
PBX, Cisco, CPE, Sales Management, Sales Process, New Business Development, T1, Sales Engineering, Managed Services, MPLS, Unified Communications, Frame Relay, LAN/WAN, Telephony, VoIP, Ethernet, WAN, IP, Hosted VoIP, Avaya, Solution Selling, SIP, Telecommunications, Consultative Selling, Internet Access, DSL, DS3, Network Design, Cloud Computing, Call Center, Wireless, Long Distance, Carriers, IP Networking, Contract Negotiations, Collocation, Switches, Direct Sales, Network Engineering, Cisco Technologies, Selling, Contract Negotiation, Sales Operations, LAN-WAN, Call Centers, Co-location, Data Center, Networking, SIP Trunking, Metro Ethernet
Education
Indiana University of Pennsylvania 1984 — 1988
Bachelor's degree
Indiana University of Pennsylvania
Stanley Security Solutions April 2015 - Present
PeakView Communications June 2014 - March 2015
Telecom Partners NW December 2010 - January 2015
CenturyLink Business March 2011 - May 2014
Integra Telecom June 2010 - December 2010
Integra Telecom August 2008 - June 2010
Mixx 96.1fm 2007 - 2008
Cigar Lounge Radio Show with Mr. Anderson on KVI 570 November 2005 - July 2006
Fisher Radio 2004 - 2006
Entercom 2004 - 2006
Skills
B2B, Market Planning, Negotiation, Wine, Telecommunications, Sales, Direct Sales, Sales Management, Sales Presentations, Sales Process, Sales Rep Training, Advertising, Radio Advertising, Selling, Co-location, Cloud Computing, Marketing, Sales Operations, Account Management, Leadership, Managed Services
Education
University of Phoenix 2001 — 2003
Bachelor of Business Administration (BBA)
Community College of the Air Force 1996 — 1998
Military Systems and Maintenance Technology
CenturyLink July 2015 - Present
CenturyLink Business May 2010 - July 2015
AT&T January 2007 - January 2010
BellSouth Telecommunications January 2006 - January 2007
BellSouth Telecommunications April 2004 - January 2006
AT&T May 1998 - October 2003
Skills
Project Management, Relationship Management, Account Management, Training and Development, Process Improvement, Technical..., Contract Management, Consulting, Consultative Sales, Oral Presentation, Coaching and Mentoring, Complex problem..., Operations and..., Leadership Skills, Research and analysis, Data Entry and office..., Written Correspondence, Computer skills, Customer Service, Fostering Client..., sales and sales support, contracts and RFP's, Telecommunications..., Telecom Expense..., Leadership, Telecommunications, VoIP, Training, Salesforce.com, MPLS, Telephony, Customer Retention, Service Delivery, Team Leadership, T1, SIP, Long Distance, Product Management, Ethernet, Networking, IP, SIP Trunking, Co-location, Managed Services, Hosted Services, Direct Sales, Customer Satisfaction, Solution Selling, Troubleshooting, Consultative Selling
Education
Ashworth College 1994 — 1996
Bachelor's degree
Florida Community College at Jacksonville 1989 — 1991
Associate's degree
CenturyLink Business November 2014 - Present
Datavail 2013 - Present
Riding Unlimited 2010 - Present
Globoforce April 2011 - February 2013
InterCall April 2010 - April 2011
Cisco-WebEx February 2007 - April 2010
Genesys Conferencing October 2002 - December 2006
Yesmail - A CMGI Company 2000 - 2002
DonTech 1996 - 2000
Skills
Software as a Service, Recognition Programs, Collaboration Solutions, Salesforce.com, Solution Selling, Cloud Computing, Unified Communications, Sales, Strategic Partnerships, SaaS, Sales Operations, Enterprise Software, Sales Presentations, Business Development, Strategy, Account Management, Incentive Programs, Management, Sales Process, Program Management, Leadership, Business Intelligence, Lead Generation, Selling, Product Marketing, Networking, Direct Sales, International Sales, Channel Partners, B2B, Negotiation, Cold Calling, CRM, Customer Retention, Professional Services, Customer Satisfaction, Go-to-market Strategy, Software Industry, Demand Generation, New Business Development, Start-ups, Sales Enablement, Outsourcing, Managed Services, Tenacious Work Ethic, Personal Values
Education
Illinois State University 1983 — 1988
BS, Public Relations
Payfone August 2014 - July 2015
TEKsystems 2015 - 2015
SEAKR Engineering April 2014 - August 2014
QEP Resources, Inc. October 2013 - January 2014
Ascension Health April 2013 - October 2013
Paneve October 2012 - August 2013
Gimmal Group, Inc. August 2012 - March 2013
CenturyLink Business September 2012 - January 2013
FLSmidth May 2012 - July 2012
EPIC Loan Systems September 2011 - March 2012
Skills
Technical Writing, Online Help, Technical Documentation, Content Management, FrameMaker, Software Documentation, Unix, Management, Content Development, Adobe Acrobat, Web Content, Editing, Proposal Writing, DITA, System Administration, Visio, Information Architecture, RoboHelp, Instructional Design, Agile Methodologies, SharePoint, XML, HTML, Usability, Enterprise Software, Cloud Computing, SaaS, Dreamweaver, Hardware, Software Development, Scrum, Solaris, Java, Perl, Testing, SDLC, Integration, Requirements Analysis, Linux, Documentation
Education
Humboldt State University
BA, Journalism
Williamson High School
Williamson High School
ConvergeDirect July 2015 - Present
Barefoot BBQ Food Truck and Catering April 2013 - Present
CenturyLink Business December 2013 - July 2015
Aleutian Consulting December 2012 - December 2013
Meritage Funds August 2012 - December 2012
DCP Midstream February 2012 - July 2012
Jackson National Life April 2007 - August 2011
Skills
Financial Analysis, Financial Modeling, Marketing, Management, Consulting, Forecasting, Mergers & Acquisitions, Salesforce.com, Team Leadership, Project Management, Public Speaking, Analytics, Strategic Planning, Program Management, Data Analysis, Investments, Analytical Skills, Sales Operations, Microsoft Excel, Due Diligence, Competitive, Telecommunications, Strategic Financial..., Valuation, Financial Planning, Pricing, Professional..., Baseball, Ski, Organization, Spanish, International Marketing, Triathlon, Surfing, Passion for Success, SAS Programming, Social Media Marketing, Product Marketing, Digital Marketing
Education
University of Colorado at Denver 2011 — 2012
Master of Business Administration, International Business and Management
Colorado State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing; Foreign Languages - Spanish; International Business;
Universitat de Barcelona / University of Barcelona 2005 — 2005
Business, International Business and Spanish Language
CenturyLink Business July 2013 - Present
CenturyLink January 2006 - July 2013
Qwest January 2003 - January 2006
Qwest December 2000 - January 2003
Qwest Communications October 1998 - December 2000
Skills
Private Line, CPE, Long Distance, Collocation, SIP Trunking, Sales Engineering, Colocation, MPLS, PRI, Internet Access, Cisco, VPN, T1, Switches, Unified Communications, Ethernet, VoIP, DWDM, Telephony, LAN/WAN, SIP, WAN, Network Design, Solution Selling, Data Center, Cloud Computing, Cisco Technologies, Co-location, LAN-WAN, IP, Routers, Telecommunications, Hosted Services, DSL, Managed Services, Frame Relay, TDM, Metro Ethernet, Broadband, ATM networks, Wireless, Optical Fiber, Fiber Optics
Education
Inver Hills Community College 1991 — 1993
Associate, Aviation
Tahoma Athletic Club June 2012 - Present
CenturyLink Business December 2007 - March 2012
QWEST COMMUNICATIONS CORP November 2006 - December 2007
QWEST COMMUNICATIONS CORP April 2004 - November 2006
Skills
Telecommunications, MPLS, AFAA Certified Personal..., Solution Selling
Education
Highline Community College 1998 — 1999
John F Kennedy High School 1994 — 1998
Maryville Technologies July 2015 - Present
CenturyLink Business January 2015 - July 2015
CenturyLink Business November 2013 - December 2014
Gartner October 2005 - October 2013
Gartner April 2004 - October 2005
GE Capital December 1999 - April 2004
Skills
Value Selling, Solution Selling, Consultative Selling, Client Relationship..., Client Retention, Microsoft Office, Contract Negotiation, Strategic Planning, Management, Customer Retention, Enterprise Software, Sales Operations, Selling, CRM, Salesforce.com, Sales Process, Forecasting, Direct Sales, Lead Generation, Professional Services, Account Management, SaaS, Consulting, Cloud Computing, Cold Calling, Strategic Partnerships, Go-to-market Strategy, Sales
Education
Edison Community College 2000 — 2002
Owens Community College 1998 — 1999
University of Toledo 1997 — 1998
CenturyLink 2004 - Present
CenturyLink Business 2004 - Present
Embarq December 2004 - May 2008
NextiraOne 2000 - December 2004
WilTel Communications February 1990 - December 2000
Skills
VoIP, Telephony, Contact Centers, Telecommunications, Cisco Call Manager, Managed Services, Unified Communications, SIP Trunking, MPLS, Avaya, Co-location, Nortel Certified Support, CS1000, SIP, Cloud Computing, IP, TDM, Network Design, Network Architecture, T1, Cisco Technologies, Data Center, Optical Fiber, Ethernet, Wireless, Juniper, LAN-WAN, Metro Ethernet, Sales Engineering, Juniper Technologies, WAN
Education
Control Data Institute 1977 — 1978
Technical Degree, Conputer Technology
Cypress College 1976 — 1977
Tustin High 1972 — 1976
CenturyLink Business October 2012 - Present
ROI Samurai / Monolith December 2011 - Present
Parallel Path Internet Marketing April 2011 - October 2012
Medium Blue March 2010 - March 2011
AirWatch February 2009 - December 2009
ProSource Technical Services, LLC February 2006 - June 2009
LaborFair, Inc June 2008 - August 2008
GotGame.com April 2008 - August 2008
The Book People December 2007 - May 2008
Georgia Institute of Technology - CRC December 2005 - August 2006
Skills
PPC, Google Analytics, Google Adwords, SEO, SEM, Social Media, Lead Generation, Blogging, Viral Video, Keyword Research, Landing Page..., Online Advertising, Web Analytics, Organic Search, UX Design, Conversion Tracking, Closed Loop Marketing, Bing Ads, HTML, Facebook, Web Marketing, Copywriting, Online Marketing, Email Marketing, Social Media Marketing, Analytics, Search Advertising, Advertising
Education
Georgia Institute of Technology 2005 — 2009
B.S. in Science, Technology & Culture, New Media Studies, 3.7
FICO June 2015 - Present
CenturyLink Business September 2014 - April 2015
ROLTA Americas August 2013 - September 2014
IBM - Global Business Services August 2008 - August 2013
ClusterSeven October 2007 - August 2008
QUMAS June 2006 - October 2007
MasterCard Advisors March 2005 - May 2006
Bearingpoint January 2004 - March 2005
Education
Georgia State University - J. Mack Robinson College of Business
Master of Science in Finance
Walsh College
Bachelor of Business Administration
North Coast Wireless Communications, LLC February 2013 - Present
CenturyLink Business September 2012 - February 2013
Dish Network July 2010 - August 2012
CBCS May 2008 - July 2010
Kroger November 2005 - June 2008
Skills
Customer-focused Service, Technical Support, Computers, Data Entry, Call Center, Microsoft Office, Microsoft Exchange, Microsoft Word, Call Centers, Coaching, Time Management, Sales, Troubleshooting, Social Media, Teamwork, Customer Service, Microsoft Excel
Education
Columbus State 2008 — 2009
Paralegal Studies
The Ohio State University 2006 — 2008
Political Science and Government
Windstream September 2015 - Present
Brightleaf Consulting Group September 2011 - Present
Brightleaf Consulting Group January 2011 - Present
Brightleaf Consulting Group November 2009 - Present
CenturyLink Business December 2013 - September 2015
Aleutian Consulting 2012 - December 2013
Scynexis February 2008 - January 2010
Trimeris Inc March 2006 - December 2007
Trimeris Inc 2004 - 2006
Trimeris Inc 2003 - 2004
Skills
UV/Vis, Cyclic Voltammetry, Varian, Drug Discovery, Biotechnology, HPLC, Lifesciences, Pharmaceutical Industry, Analytical Chemistry, Organic Chemistry, Chemistry, R&D, Strategy, GLP, Clinical Development, Cross-functional Team..., Project Management, Competitive Analysis, Business Strategy, GMP, Business Development, Biopharmaceuticals, Management Consulting, Pricing Optimization, Leadership, Management, Consulting, Spectroscopy, Life Sciences, Technology Transfer, Drug Development
Education
Duke University - The Fuqua School of Business 2009 — 2010
MBA, Health Sector Management
The University of Texas at Austin 1994 — 2000
Ph. D., Organic Chemistry
The University of Georgia 1990 — 1994
BS, Chemistry
CenturyLink Business October 2015 - Present
Williams Industries, Inc July 2014 - October 2015
Planes Companies March 2011 - May 2014
Global Workplace Solutions March 2011 - May 2014
Avancos February 2010 - March 2011
Heartland Payment Systems November 2009 - February 2010
Indiana Chamber of Commerce September 2004 - November 2009
Integrity Pharmaceutical February 2001 - September 2004
Stens Corporation January 2000 - February 2001
Skills
Vendor Management, Recruiting, Operations Management, Talent Acquisition, Program Management, Management, Project Management, Logistics, Account Management, New Business Development, Business Development, Warehousing, Team Building, Transportation, Sales, Sales Management, Negotiation, Process Improvement, Customer Service, Supply Chain, Move Management, Project Planning, Strategy, Strategic Planning, Business Strategy, Leadership, Sourcing, Cold Calling, Team Leadership, Customer Satisfaction
Education
Indiana Wesleyan University 2004 — 2008
CenturyLink Business August 2009 - Present
CenturyLink Business August 2005 - March 2009
CenturyLink Business March 2003 - August 2005
CenturyLink Business August 2000 - March 2003
AT&T Wireless February 1999 - May 2000
Skills
Telecommunications, Salesforce.com, Direct Sales, Sales Operations, Call Center, Sales Management, Sales Process, Microsoft Excel, Business Analysis, Data Analysis, Data Modeling, Data Integration, Financial Modeling, Revenue Analysis, Revenue Forecasting, Internal Communications, Forecasting, Sales Compensation, Compensation Structure..., Incentive Programs, Quota Setting, Quota Management, Sales Funnel..., Large Scale Change..., Business Rules, Business Process Design, Business Process..., Program Management, Conflict Resolution, Conflict Management, Opportunity Analysis, MPLS, Call Centers, Solution Selling, Telephony, Customer Retention, VoIP, Wireless, Professional Services, Co-location, Sales, PRI, Unified Communications, Ethernet, Channel Partners, Cloud Computing, Hosted Services
Education
University of Utah - David Eccles School of Business 1998 — 2002
Bachelor of Business Administration (BBA), Information Systems
Dixie State College 1995 — 1996
Associate of Science (A.S.), General Studies
vCom Solutions Inc. 2015 - Present
CenturyLink Business 2013 - 2015
EarthLink Business 2011 - 2013
Kroll Factual Data 2001 - 2010
CDW 2000 - 2001
Skills
Cloud Computing, Virtual Desktop, Managed IT Services, Network Connectivity, Voice & Data Technology, MPLS, Selling, Networking, VoIP, Information Technology, Managed Services, Account Management, Salesforce.com, SaaS, Data Center, Direct Sales, Storage Area Networks, Professional Services, Sales Process, Solution Selling, Unified Communications, Leadership
Education
Indiana University Bloomington
Bachelor of Science, Management
CenturyLink Business April 2011 - Present
Qwest June 1997 - August 2012
Concord Communications 1995 - 1997
Digital Equipment Corporation 1980 - 1992
Hamilton Test Systems January 1980 - September 1980
Skills
Perl, Ethernet, Linux, SNMP, Telecommunications, Software Development, TCL, Network Management..., OS X, IP, Reverse Engineering, Cloud Computing, Networking, Unix, Embedded Systems, Managed Services, Agile Methodologies
Education
Columbia University in the City of New York 1978 — 1979
MSEE, Semiconductor Devices
Columbia University in the City of New York 1973 — 1977
BSEE, Computer Science
CenturyLink Business / Savvis January 2001 - Present
CenturyLink Business January 2001 - Present
MCI January 1988 - January 2001
MCI Telecommunications Corporation 1983 - 2001
Skills
Managed Services, Sales Compensation, Consultative Selling, Solution Selling, Contract Negotiations, Executive Reporting, Territory, Sales Management, Call Center, MPLS, Channel Management, Channel Partners, Customer Retention, Sales Process, Vertical Marketing, P&L Management, Direct Sales, CPE, Unified Communications, Complex Sales, Expense Control, Channel, Professional Services, Telecommunications, VoIP, P&L, Private Line, Adtran, Selling, Ethernet, Long Distance, LAN/WAN, Colocation, Strategic Partnerships, Account Management, Key Account Management, SaaS, Pricing Strategy, Cloud Computing, Broadband, Strategic Business, ATM, Telephony, Co-location, Sales, Hosted Services, Contract Negotiation, Sales Operations, Data Center, Call Centers
Education
Fordham University 1992 — 1994
Master
Fordham University - Graduate School of Business Administration 1992 — 1994
Masters Business Administration
Duke Energy Corporation June 2015 - Present
Celgard February 2015 - May 2015
Aramark Healthcare Technologies March 2013 - February 2015
CenturyLink Business August 2010 - March 2013
CenturyLink Business September 2008 - August 2010
CenturyLink Business November 2005 - September 2008
CenturyLink Business February 2003 - November 2005
CenturyLink Business February 2002 - February 2003
Skills
Leadership, Cross-functional Team..., Salesforce.com, Team Building, Management, Sales Operations, Telecommunications, Process Improvement, Strategic Planning, Financial Analysis, Business Analysis, Business Development, Change Management, Forecasting, Sales Process, Sales Management, Strategy, Business Strategy, B2B, Sales, Revenue Forecasting, Sales Support, Communication, Project Management, CRM, Microsoft Dynamics, Annual Planning, Emotional Intelligence
Education
Concordia University-St. Paul 2006 — 2008
Master's Degree, Organizational Management
Minnesota State University, Mankato 1998 — 2001
Bachelor of Science, Economics
South Dakota State University 1996 — 1998
Economics
Level 3 Communications January 2014 - Present
Long & Foster Real Estate August 2005 - Present
Moxie3D, LLC January 2013 - Present
CenturyLink Business August 2011 - April 2013
Xerox, AT&T, Lockheed Martin, Sprint, SAP May 2003 - August 2011
LiveBridge (Acquired by ACS/Xerox) August 2002 - May 2003
Software AG 2001 - 2002
Marketing Consultant September 1997 - July 2001
Cable&Wireless Worldwide (C&W USA/CWIX) 1994 - 1997
American Physical Therapy Association 1993 - 1994
Skills
Marketing Communications, Social Media Marketing, Market Research, Strategic Planning, Business Strategy, Salesforce.com, Sales, Solution Selling, Solutions Marketing, Data Analysis, Data Network, Hosting Services, Cloud Computing, Cloud Security, Cloud Marketing, Network Security, Networking, Competitive Analysis, Market Analysis, Information Security, Public Relations, Content Management, Content Strategy, Enterprise Content..., Content Development, Business Development, SEO, Database Marketing, Analytics, SEM, Consulting, SMB, B2B Marketing Strategy, Large Enterprise, 3D Printing, Intellectual Property, Change Management, Information Technology, Informatics, ICT, Information Management, Business Intelligence, Qualitative Research, Customer Segmentation..., Segmentation, Bioinformatics, Big Data, Training, Mentoring, Content Curation
Education
The George Washington University 2001 — 2003
M.S., Information Systems Technology
Eastern Illinois University 1984 — 1987
B.S., Business, Marketing
CenturyLink Business April 2015 - Present
Second Harvest Food Bank of Northeast Tennessee 2011 - Present
CenturyLink April 2013 - April 2015
CenturyLink February 1999 - 2011
Skills
Project Management, Cross-functional Team..., Employee Training, Vendor Management, Call Centers, Process Improvement, Team Management, Customer Experience, Leadership Development, Customer Retention, Training Delivery, Telecommunications, Salesforce.com, Coaching, Performance Management, Managed Services, Instructional Design, Sales Operations, Employee Engagement, Sales Management, Business Process..., Performance Improvement, Organizational..., Visio, Employee Relations, ADDIE, Project Planning, Development & delivery..., Marketing Communications, Board of Director..., Call Center, Chatter, Nonprofits, Social Networking, American Society for..., Employee Recognition, Hiring Practices, Social Media Marketing, Event Planning, Behavioral Interviewing, Miller Heiman Sales..., Board of Directors, Power Messaging, Text Messaging, SnagIt, Interviews, Lean Six Sigma, Minitab
Education
East Tennessee State University 1997 — 2003
MBA, Undergraduate: Bachelor of Business Administration, major in Marketing
East Tennessee State University
Master's degree, Business, Management, Marketing, and Related Support Services
CenturyLink Business July 2014 - Present
Perficient July 2013 - April 2014
GENPACT May 2012 - July 2013
Gartner January 2009 - May 2012
Gartner January 2000 - December 2008
Bellini Baby & Teen October 1990 - January 2000
Gadsby Hannah LLP March 1988 - October 1990
Skills
Sales, Management, New Business Development, Strategy, Account Management, Mergers & Acquisitions, Sales Operations, Marketing, Information Security, Leadership, Risk Management, Negotiation, Retail, Sales Management, Advertising, Enterprise Software, Solution Selling, Business Development
Education
Washington University in St. Louis School of Law 1980 — 1983
JD
Duke University 1976 — 1980
Bachelor of Arts (BA), History
Phillips Academy, Andover 1974 — 1976
CenturyLink Business Account ConsultantCenturyLink2011 - 2013
Qwest October 2007 - April 2011
Ryerson Tull June 2006 - October 2007
Northrop Grumman Corportation October 2003 - March 2006
Group Health Cooperative October 1999 - December 2002
Group Health Cooperative July 1997 - October 1999
Skills
VoIP, PeopleSoft, Salesforce.com, Managed Services, Call Center, Leadership, SIP Trunking, Project Management, Sales Operations, Sales, Solution Selling, MPLS, Professional Services, Unified Communications, Account Management, Customer Service, Cloud Computing, Program Management, Telecommunications, Virtualization, Business Development, Process Improvement, Customer Retention, Selling, Long Distance, Data Center, Co-location, Contract Negotiation, Call Centers, Hosted Services, PRI, Private Line, Sales Process
Education
Green River Community College 1992 — 1996
CenturyLink Business October 2013 - Present
CoreSite June 2013 - October 2013
Qwest Communications / CenturyLink April 2011 - June 2013
Qwest Business January 2006 - April 2011
Qwest Communications July 2003 - January 2006
Skills
Managed Services, MPLS, WAN, SIP, Cloud Computing, Telecommunications, Ethernet, CRM, Enterprise Software, Co-location, Unified Communications, Data Center, Account Management, Solution Selling, SIP Trunking, Telephony, Business Development
Education
University of California, Berkeley
Bachelor of Arts (BA)
Deerfield Academy
CenturyLink Business January 2006 - Present
Qwest January 2001 - January 2006
Skills
Solution Selling, Telecommunications, Business Strategy, Managed Services, Hosting Services, Cisco Technologies, MPLS, Co-location, Direct Sales, VoIP, Unified Communications, Ethernet, Channel Partners, Hosted Services, Telephony, Cloud Computing, IP
Education
DePauw University 1976 — 1980
XO Communications 2015 - Present
CenturyLink Business 2014 - 2015
CenturyLink Business 2012 - 2014
UnitedHealth Group 2010 - 2012
50 Below Sales & Marketing 2008 - 2010
Verizon 2007 - 2008
UnitedHealthcare 2004 - 2007
DialAmerica Marketing 1999 - 2002
Rivals.com 1999 - 2000
Skills
Account Management, Customer Relations, Excel, PowerPoint, Call Center, Word, Microsoft Office, Customer Service, New Business Development, Outlook, Social Media, Online Marketing, Insurance, B2B, Writing, Email Marketing, Online Advertising, Salesforce.com, Call Centers, Sales, Sales Management, Direct Sales, Managed Services, Telecommunications, VoIP, Sales Presentations, MPLS, Microsoft Excel, Solution Selling, Sales Process, Management, Wireless, Sales Operations, Leadership
Education
Indiana University Bloomington 1998 — 2002
Bachelor of Arts, Telecommunications
Vincennes Lincoln High School 1994 — 1998
QTS Data Centers July 2015 - Present
Terremark a Verizon Company May 2012 - Present
CenturyLink Business July 2002 - April 2012
MCI May 1983 - July 2002
Skills
Cloud Computing, Data Center, Solution Selling, Managed Services, Telecommunications, Wireless, Unified Communications, SaaS, Business Development, Channel, Professional Services, MPLS, Co-location, Ethernet, Vendor Management, IP, Strategic Partnerships, Program Management, Enterprise Architecture, Security, Computer Security, PMP, Networking, DoD, Enterprise Software, Integration, Network Security, Account Management, Virtualization, Channel Partners, Information Security, Network Design, Pre-sales, Go-to-market Strategy, Network Architecture, Disaster Recovery, Cisco Technologies, WAN, Sales Engineering, Direct Sales
Education
Georgetown University 2011 — 2013
Masters, Technology Management
Merrill Corporation February 2015 - Present
CenturyLink Business December 2013 - February 2015
CenturyLink Business November 2012 - December 2013
CenturyLink April 2009 - November 2012
Qwest Communications April 2009 - March 2010
Qwest Communications May 2007 - April 2009
iFiber 2001 - 2007
Skills
VoIP, SIP Trunking, MPLS, Telecommunications, Metro Ethernet, Unified Communications, Managed Services, T1, MPLS VPN, Network Design, Solution Selling, Long Distance, Network Engineering, ShoreTel, Salesforce.com, Co-location, Private Line, Adtran, Network Architecture, Juniper, Fiber Optics, DWDM, Sales, Entrepreneurship, Data Centre Architecture, Carrier Ethernet, VPLS, Sales Management, Business Strategy, Executive Management, Cisco Call Manager, Cisco IOS, Cisco Wireless, Cisco Routers, Cisco UCS, Cisco Routing &..., WiMAX, WiFi, Avaya IP Telephony, VPN, Musicians, Firewalls, Visio, Internet Services, Microsoft Excel, PowerPoint, Bentley Microstation, Free Space Optics, Telecommunications..., Sales Engineering
Education
Indiana University Bloomington 1990 — 1995
General Sciences
Lightower Fiber Networks January 2012 - Present
CenturyLink Business March 2007 - January 2012
Skills
IP, Disaster Recovery, Managed Services, Data Center, VoIP, Cloud Computing, WAN, Telecommunications, Integration, Ethernet, Co-location, SIP, Infrastructure, MPLS, Unified Communications, Information Technology, Solution Selling, Project Management, Wireless, Enterprise Software, Networking, Salesforce.com, Vendor Management, Broadband, Dark Fiber, Direct Sales, Account Management
Education
Roosevelt University 1996 — 2000
Master of Business Administration (M.B.A.)
Illinois State University 1988 — 1992
Bachelor's degree, Public Relations
Palatine High School 1984 — 1988
CenturyLink Business January 2015 - Present
Skills
Telecommunications, IP, Cisco Technologies, Switches, System Deployment, VoIP, WAN, Disaster Recovery, MPLS, Computer Network..., Data Center, Managed Services, Troubleshooting, Routers, Wireless, Avaya, T1, Unified Communications, Call Centers, LAN-WAN, SIP, Network Engineering, Telephony, Network Design
Education
Sam Houston State University 1988 — 1990
Galveston College 1987 — 1988
CenturyLink Business June 2014 - Present
AT&T April 2012 - May 2014
AT&T February 2007 - April 2012
Bellsouth / at&t February 2006 - January 2007
Skills
Managed Services, Solution Selling, Telecommunications, Unified Communications, MPLS, VoIP, Direct Sales, Sales, Co-location, Account Management, Wireless, Cloud Computing, IP, Sales Process, Data Center, Sales Operations, Salesforce.com, Telephony, Ethernet, WAN, Network Design, Network Security, Cloud Applications, Cloud Security, Strategic Consulting, Selling, SIP, Mobile Applications, Mobile Devices, Big Data Analytics
Education
DePaul University
Santa Rosa Junior College
Sonoma State University
CenturyLink Business March 1999 - Present
Skills
Unified Communications, VoIP, Telecommunications, Managed Services, Solution Selling, Sales Process, Data Center, Co-location, Account Management, Strategic Partnerships, Direct Sales, SIP Trunking, MPLS, SIP, Cloud Computing, Telephony, Call Centers, Salesforce.com, Selling, Ethernet, Wireless, Long Distance, WAN, Cold Calling, IP, Sales Operations, Networking, New Business Development
Education
Iowa State University 1989 — 1994
CenturyLink June 2008 - Present
CenturyLink Business 2008 - 2013
France Telecom September 1995 - August 2007
Skills
PMP, Business Analysis, VoIP, PMO, Telecommunications, Vendor Management, ITIL, Project Management, Cross-functional Team..., Agile Project Management, Project Delivery, IP, Broadband, Service Delivery, Software Project..., Program Management, Wireless, Change Management, Integration, Pre-sales, Process Improvement, Data Center, Mobile Devices, Network Design, SaaS, Product Management, Computer Network..., Requirements Analysis, Managed Services, SDLC, Project Planning, Visio, Project Portfolio...
Education
George Mason University 1979 — 1982
MA, Organizational Development
Marco, Inc. July 2015 - Present
CenturyLink Business May 2014 - July 2015
Connecting Point Computer Center May 2010 - May 2014
QWEST COMMUNICATIONS CORP May 2006 - November 2009
Skills
Solution Selling, Active Directory, Computer Hardware, Cloud Computing, Windows Server, Microsoft, Adobe, Ruckus Wireless, Promethean, Cisco, IBM, Xerox, HP, Lenovo, Fujitsu, Offsite Backup Solutions, Managed Services, Managed Print Services, Hosted Exchange, Symantec, Lightspeed Systems, Virtualization
Education
Colorado Technical University-Sioux Falls
Bachelor of Science in Business Administration-Marketing
CenturyLink Technology Solutions June 2013 - Present
CenturyLink Business July 2012 - June 2013
CenturyLink January 2012 - July 2012
CenturyLink April 2007 - January 2012
Allianz Championship 2001 - 2008
Skills
Telecommunications, Cloud Computing, VoIP, Managed Services, SIP Trunking, MPLS, Business Development, Metro Ethernet, C-Level Account..., Hosting Services
Education
Simpson College 1996 — 1999
Indian Hills Community College 1994 — 1996
Wayne Community High School
CenturyLink Business May 2013 - Present
Netlink August 2012 - May 2013
Penn State Alumni Association - Michigan Chapter 2008 - 2013
XO Communications April 2010 - March 2012
Ford Motor Company 2001 - 2008
Global Crossing 1998 - 2001
Skills
Vendor Management, Network Design, IP Networking, Contract Negotiation, Contract Management, Account Management, RFP preparation, RFQ, MS Visio, Telecommunications, Telecommunications..., Client Services, Wide Area Networking, Voice Services, Data Services, MPLS, PRI, Internet, Customer Service, Customer Relations, Client Relationship..., Contract Negotiations, Requirements Analysis, Vendor Relations, IP, Strategic Planning, Planning, Billing, Sales Support, Cisco, Budgeting, Negotiation, Access, Ethernet, Service Delivery, Service Delivery..., Project Management, Project Planning, Cisco Technologies, Visio, WAN, Budgets, Network Architecture, Management, CRM, PMP, System Deployment, Networking, Sales Operations, Invoicing
Education
Michigan State University 1999 — 2002
MA, Information & Telecommunication Management
Penn State University 1994 — 1998
BA, Telecommunications
Davenport University 2012 — 2012
Project Management
Oakland Community College 2009 — 2010
CCNA, Networking
CenturyLink Business October 2013 - Present
Arrow Electronics January 2012 - June 2013
Arrow Electronics Inc January 2009 - December 2011
Skills
New Business Development, Account Management, Business Process, Business Development, Small Business IT..., Business Intelligence, Sales, Small Business..., Cloud Applications, Data Security, Cross-functional Team..., Vendor Management, Process Improvement, Telecommunications, Business Process..., Visio, Business Analysis, Requirements Analysis, Change Management, ERP, Management, Salesforce.com, Product Management, SDLC, Project Management, Requirements Gathering, Oracle E-Business Suite, Six Sigma, Program Management, Integration, IT Security Operations, Web Application Security, Email Hosting, Cloud Storage
Education
Regis University 2002 — 2006
Business Administration and Management, General
Columbus State Community College 1998 — 2001
English Language and Literature, General
CenturyLink Business May 2014 - Present
Forney Embroidery October 2010 - Present
TelePacific Communications 2012 - 2014
Forsythe April 2011 - September 2011
Verizon January 2000 - May 2011
Verizon Business November 1999 - November 2004
Ameritech January 1999 - January 2000
Andersen Consulting February 1996 - December 1998
Regency Systems Solutions 1994 - 1996
FMC 1993 - 1994
Skills
Business Acumen, Telecommunications, Unified Communications, Solution Selling, MPLS, Managed Services, Team Leadership, Cisco Technologies, VoIP, Data Center, WAN, Ethernet, SaaS, Cloud Computing, Sales Acumen, IP, Telephony, Business Continuity, Professional Services, LAN-WAN, Sales Engineering, Network Engineering, Pre-sales, Co-location, Network Security, T1, Network Design, SIP, Network Architecture, VPN, Avaya, Wireless
Education
Illinois Institute of Technology 1988 — 1992
BA, Computer Science
Riverside Brookfield HS 1984 — 1988
Mary Kay Independent Business Owner July 2009 - Present
CenturyLink Business January 2012 - November 2012
AT&T August 2010 - January 2012
Verizon Business May 2008 - July 2009
Sprint August 2005 - May 2008
AT&T June 2003 - August 2005
Skills
SAVVIS Hosting..., Selling, Managed Services, Solution Selling, Unified Communications, Direct Sales, Account Management, B2B, Telecommunications, New Business Development, Management, Wireless, Sales Management, Sales, Strategic Partnerships, Leadership, Salesforce.com, Sales Process, Security, Sales Operations, Team Building, Professional Services, Call Centers, Outsourcing, Customer Experience, Customer Retention, CRM, Cold Calling, Networking, SaaS, Customer Service, Mobile Devices, Vendor Management, Team Leadership, Data Center, Strategy, Business Development, Product Management, VoIP, Sales Presentations, Channel Partners, Cloud Computing, Cross-functional Team..., Customer Satisfaction, Product Marketing, MPLS, Key Account Management, Enterprise Software, Telephony, Contract Negotiation
Education
Harper College 1986 — 1991
Associates Degree, Business & Psychology
Centurylink April 2015 - Present
CenturyLink Business August 2013 - March 2015
CenturyLink formerly Qwest Communications April 2011 - April 2012
Qwest Communications June 2000 - March 2011
NewSouth Communications 1998 - 2000
Skills
Co-location, Sales Operations, Wireless, New Business Development, Management, Data Center, Customer Retention, Marketing, Managed Services, SaaS, Telecommunications, WAN, MPLS, Salesforce.com, Sales, SIP Trunking, Strategic Partnerships, Private Line, SIP, Long Distance, VoIP, Sales Process, Solution Selling, Telephony, Account Management, Unified Communications, Call Centers, T1, Selling, Cloud Computing, IP, Professional Services, Ethernet, Direct Sales, Metro Ethernet, Hosted Services, Vendor Management
Education
Indiana University Bloomington
Telecommunications
University of Houston
Bachelor of Arts and Science, Telecommunications
CenturyLink Business March 2015 - Present
Barchart.com, Inc. March 2014 - November 2014
OptionsCity Software, Inc. February 2010 - January 2014
FlexTrade Systems Inc. September 2008 - February 2010
Various Positions September 1993 - September 2008
Skills
Electronic Trading, Trading, Options, Trading Systems, Market Data, Order Management, Office Management, Contract Management, Usability Testing, Customer Relations, Trading Technology, Documentation, Prioritization, Commodities, Contractual Agreements, Trading Operations, Commodity, CRM, Software Documentation, Currency, Portfolio Management, Equity Derivatives, Fixed Income, Equity Trading, Derivatives, FX trading, Traders, Organization &..., Customer Service, Bloomberg, FX Options, Technical Analysis, Management, Equities, Financial Markets, Capital Markets, Hedging, Commodity Markets, Low Latency, Swaps, Alternative Investments, Risk Management, Proprietary Trading, Trading Strategies, Hedge Funds, Market Making, Bonds, Arbitrage, Securities, Sales
Education
Columbia College Chicago
CenturyLink Business October 2012 - Present
Time Warner Cable August 2008 - August 2011
Time Warner Cable August 2007 - August 2008
Adelphia January 2004 - January 2007
Skills
Call Center, Customer Satisfaction, Call Centers, Sales, Team Building, Selling, Customer Retention, CRM, Salesforce.com, Management, Customer Experience, Account Management, VoIP, Broadband
Education
Cuyahoga Community College 2000 — 2005
Associates of Arts
CenturyLink Business April 2014 - Present
CenturyLink September 2009 - April 2014
Verizon Wireless May 2007 - December 2008
Skills
Cold Calling, Customer Satisfaction, Selling, Telecommunications, Training, Marketing, Management, Wireless, Coaching, Small Business, Direct Sales, Sales, Customer Retention, Leadership, Sales Operations
Education
Colorado State University-Pueblo 2002 — 2006
Bachelor's of Science, Business Administration; an emphasis in management and marketing
Leadership Pueblo
Leadership Pueblo
Sprint March 2015 - Present
CenturyLink Business August 2014 - March 2015
Full Sail University May 2011 - June 2014
AT&T April 2008 - April 2011
Bright House Networks 2005 - 2008
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Managed Services, Unified Communications, VoIP, MPLS, Call Centers, Customer Retention, Account Management, Salesforce.com, Telephony, Cold Calling, Sales Process, Student Financial Aid, Sales, Public Speaking, Social Networking
Education
East Carolina University 2000 — 2005
Bachelor's Degree, Business/Managerial Economics
D. H. Conley High School 1996 — 2000
American Inspection Services June 2014 - Present
CenturyLink Business November 2012 - March 2014
Comcast Business Services 2012 - 2014
Earthlink Business 2011 - 2012
Windstream Communications 2009 - 2011
CenturyLink 2007 - 2009
Deltacom 2004 - 2007
Norvergence 2002 - 2004
Sprint Nextel 1992 - 2002
Hayes Micro Computer Products 1983 - 1992
Skills
Telecommunications, Wireless, Optical Fiber, T1, IP, SIP Trunking, WAN, SIP, Data Center, Fiber Optics, Salesforce.com, Selling, Metro Ethernet, Internet Services, Long Distance, Business Development, Enterprise Software, PRI, Hosted Services
Education
Georgia State University
MBA, International Business/Marketing
Manhattan College
BSBA, Marketing
CenturyLink Business April 2011 - Present
Qwest April 2011 - April 2012
Qwest Communications March 2006 - April 2011
Qwest Communications October 1996 - 2006
Skills
Telephony, Cisco Technologies, CPE, Telecommunications, CRM, Adtran, Sales, Long Distance, Process Scheduler, Cloud Computing, Managed Services, Vendor Management, Problem Solving, Spreadsheets, maintaining customer..., Parts/Equipment..., Filing both paper..., Payroll, Organization Skills, T1, Wireless, Call Centers
Education
Highline College 1979 — 1980
Import Export
XO Communications 2014 - 2014
CenturyLink Business April 2011 - April 2012
Qwest June 2006 - April 2011
Qwest May 2005 - June 2006
Qwest February 2004 - May 2005
Qwest March 2001 - February 2004
U S WEST March 1998 - March 2001
U S WEST May 1997 - March 1998
U S WEST August 1994 - May 1997
Skills
Cross-functional Team..., Sales Support, Team Leadership, Team Building, Process Improvement, Team Management, Consultative Selling, Problem Solving, Negotiation, Business Analysis, Telecommunications, Budgeting, Budgets, Sales Operations
Education
Drake University 1975 — 1977
BS, Education
CenturyLink Business March 2011 - Present
Telecommunications Industry June 2010 - September 2010
Qwest Communications August 1987 - June 2010
Qwest Communications June 1999 - November 2004
TeleDial America/US Signal 1987 - 1996
Skills
Process Improvement, Management, Sales Operations, Strategy, Sales, IP, Invoicing, Customer Service, Training, Analysis, Managed Services, VoIP
Education
Davenport University 1985 — 1988
Associates, Legal
Dex Signals January 2015 - Present
Healthcare Solutions Team June 2014 - January 2015
MBD Marketing Group March 2013 - January 2015
Advanced Business Solutions -- ADS June 2012 - June 2013
CenturyLink Business November 2011 - June 2012
AT&T May 2006 - November 2011
Yellowbook 1997 - 2001
Unisys 1986 - 1996
Skills
Telecommunications, Solution Selling, Direct Sales, CCDA, Cold Calling, Account Management, Data Center, Salesforce.com, Sales Management, Cabling, Customer Retention, B2B, Customer Satisfaction, Miller Heiman, Cloud Computing, Sales, Sales Process, New Business Development, E-commerce, Competitive Analysis, Leadership, Unified Communications, Managed Services, Networking, Advertising, Selling, Wireless, Call Centers, Sales Operations, Strategic Partnerships, CRM, VoIP, SaaS, Telephony, Channel Partners, Product Management, MPLS, Lead Generation, Vendor Management, Sales Presentations, Mobile Devices, Professional Services, Business Development, Co-location, Customer Experience, IP, Product Marketing, Consulting, Cross-functional Team..., Contract Negotiation
Education
Harper College
Business Administration and Management, General
Tinley Park High School
CenturyLink Business June 2011 - June 2012
Qwest Communications December 2007 - June 2011
Skills
Telecommunications, Broadband, Computer Network..., Ethernet, DSL, Network Design, Co-location, T1, Telephony
Education
ITT Technical Institute-Albuquerque 2014 — 2017
Bachelor of Business Administration (B.B.A.), Project Management
National Education Center 1987 — 1989
Associate's degree, Electrical Design
CenturyLink Business January 2010 - Present
Qwest May 2004 - January 2010
Qwest December 1998 - May 2004
Skills
Telecommunications, MPLS, Solution Selling, Co-location, Direct Sales, Telephony, Account Management, Ethernet, Wireless, IP, Salesforce.com, Call Centers, Sales Operations, Sales Process, Cloud Computing, Customer Retention, Long Distance, Sales, Management
Education
University of Phoenix 2013 — 2015
Information Technology/Advanced Networking
Idaho State University 1997 — 2001
Registered Nursing/Registered Nurse
CenturyLink Business June 2008 - March 2012
CenturyLink Government Services (formerly Qwest) January 2008 - April 2011
Northrop Grumman Information Systems August 2004 - July 2007
MCI WorldCom Corporation/MCI Communications Corporation June 1989 - March 2001
MCI WorldCom Corporation/MCI Communications Corporation June 1989 - March 1998
Skills
Wireless, Cross-functional Team..., T1, VoIP, MPLS, Telephony, Strategic Planning, Fiber Optics, Ethernet, Team Leadership, Contract Negotiation, Account Management, Integration, Telecommunications, Solution Selling, Program Management, Sales Operations, Management, Project Management, Managed Services
Education
DePaul University 1994 — 1994
Telecommunications Certification
Illinois State University 1982 — 1986
BS, Liberal Arts
CenturyLink Business May 2011 - Present
Education
Concordia University-St. Paul
Shop 'n Save June 2014 - Present
CenturyLink Business June 1998 - June 2014
Community Colleges Computer Services March 1983 - June 1998
Skills
SIP Trunking, MPLS, VoIP, Managed Services, Co-location, Unified Communications, IP, Telecommunications, Sales Engineering, Ethernet, SIP, Metro Ethernet, WAN, Telephony, LAN-WAN, Frame Relay, TDM, T1, Avaya, DWDM
Education
Columbia College 1991 — 1993
Bachelor, Computer science
Batloun Lebanon 1962 — 1973
High School
CenturyLink Business March 2011 - Present
Qwest March 2011 - Present
Verizon Business November 2004 - May 2010
Education
Ferris State University
CenturyLink Business April 2012 - Present
Qwest May 1977 - December 2011
Skills
Business Analysis, Integration, SDLC, Requirements Gathering
Education
Hennepin Technical College 1975 — 1977
Business Sales & Marketing, Business & Sales
CenturyLink November 2013 - Present
CenturyLink Business November 2001 - Present
Skills
Salesforce.com, Telecommunications, Sales Operations
Education
Georgia State University
University of Tennessee-Knoxville
CenturyLink July 2009 - Present
CenturyLink Business September 2002 - July 2009
Skills
Telecommunications, VoIP, Call Centers, Strategic Planning, Marketing, Solution Selling, Direct Sales, Sales Operations, Salesforce.com, Sales Process, Sales, Managed Services, Co-location, Customer Retention, SaaS, CRM Integration, Enterprise Software, Project Management, Pilot Projects, Software Solution Sales, ERP, PeopleSoft, MRP, B2B Marketing Strategy, B2B software, Unified Communications, MPLS, PRI, Long Distance, Telephony, Selling, SIP Trunking, Wireless, Broadband, Metro Ethernet, DSL, T1
Education
Grand Canyon University 2011 — 2013
Master's degree, Organizational Leadership, A
University of Phoenix 2001 — 2004
Bachelor's degree, Human Services, General Psychology, A
CenturyLink Business February 1998 - Present
Education
Glendale Community College
Art Major
CenturyLink Business June 1989 - Present
Skills
Communication Training, Training Delivery, Leadership Development, Salesforce.com, Sales Process, Sales Operations, Program Management, Statistical Reporting, Investigative Reporting, Co-location, Unified Communications, Managed Services, Management, Long Distance, SIP Trunking, Training, MPLS, PRI, Telephony, Telecommunications, VoIP
Education
Franklin University 1999 — 2005
Bachelor of Science (BS), Organizational Leadership
CenturyLink Business June 1999 - Present
Skills
Testing, Telecommunications, IP, VoIP, System Testing, Troubleshooting, Test Automation, SIP, RF, Quality Assurance, Telephony, T1, Call Centers, Optical Fiber, Quality Center, GSM, TCP/IP
Education
Columbus State Community College
CenturyLink Business January 2012 - Present
CenturyLink January 2012 - Present
Qwest November 1998 - January 2012
Education
Eastern Kentucky University 1973 — 1978
Police Administration
Lawrenceburg High School 1969 — 1973
HS Diploma