TelePacific Communications
Industry: Company
DescriptionTPx Communications is a privately held provider of managed services including unified communications, managed IT services, connectivity cloud and business continuity services. CEO: Richard A Jalkut Headquarters: Los Angeles, California, United States Founder: David Glickman Founded: 1998 Corporate secretary: Bill Hunt Type of business: Privately held company
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TelePacific Communications Employees
SBI Sales Benchmark Index 2014 - Present
TelePacific Communications 2012 - 2014
Tel West Network Services 2009 - 2012
Nova Measuring Instruments 2005 - 2009
SEMATECH October 2003 - June 2005
Extreme Devices September 2000 - July 2003
Skills
Wireless, Forecasting, Product Development, Management, Process Improvement, Telecommunications, Leadership, Strategic Planning, Unified Communications, Troubleshooting, Sales Operations, Operations Management, Semiconductors, Program Management, CRM, Team Leadership, Analysis, Budgets, Sales, MS Project, Marketing Strategy, Product Marketing, SAXS, Supply Chain Management, Change Management, VoIP, Cross-functional Team..., Cloud Computing, Microsoft Project, Lead Generation, Sales Compensation
Education
The University of Texas at Austin - Red McCombs School of Business 2014 — 2016
Marketing Certificate, Predictive Analytics
St. Edward's University 2008 — 2010
MBA, Business Management
Texas Tech University
Bachelor of Science (B.S.), Engineering
Aramis Interactive November 2014 - Present
AutoPilot Branding May 2013 - December 2013
ProfitHub.com May 2012 - October 2012
Royal Providence, LLC May 2011 - February 2012
Integri-Staff July 2010 - May 2011
InfinIT Consulting February 2010 - May 2010
TelePacific Communications July 2009 - February 2010
CBEYOND, Inc November 2007 - July 2009
Arbor Vita Corporation 2001 - 2002
Skills
Marketing Strategy, Social Media Marketing, SEO copywriting, SEO, Online Marketing, PPC, web page optimization, Search Advertising, public speaking, Landing Page..., Email Marketing, Outsourcing, Partner Relationships, Social Media, Public Speaking, Web Performance, Online Advertising, Business Development, Partner Management, Strategy, CRM, Marketing, Lead Generation, Blogging, Direct Sales, Social Networking, Sales, Salesforce.com, Affiliate Marketing, Management, Customer Acquisition, Copywriting, Web Marketing, Digital Marketing, Product Marketing, Website Development, Small Business, Sales Operations, Brand Development, Corporate Branding, Leadership, Analytics, Business Planning, Strategic Partnerships, Training, Networking, SEM, Content Strategy, Consulting, E-commerce
Education
San Jose State University 2005 — 2007
BS, Criminal Justice
Maria Carrillo High School 1999 — 2003
XO Communications October 2012 - November 2014
TelePacific Communications January 2012 - October 2012
Logix Communications March 2010 - January 2012
Fitness Together May 2005 - June 2008
City of Purcell January 2000 - January 2005
Skills
SR. ACCOUNT EXECUTIVE •..., NASM Certified Personal..., Cold Calling, Sales Presentations, Account Management, Direct Sales, Qualifying Prospects, Sales Management, Sales Operations, Sales Process, Salesforce.com, Territory Management, Marketing, Customer Satisfaction, Project Management, Project Delivery, Lead Generation, Solution Selling, Selling, Management, Sales Force Development, CRM, Strategy, Sales
Education
Southern Nazarene University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Reverse Mortgage Educators February 2015 - August 2015
Golden Empire Mortgage April 2014 - February 2015
TelePacific Communications April 2012 - September 2013
Equity Wave Lending 2010 - 2012
Wells Fargo Home Mortgage 2006 - 2010
Epoch Internet March 1998 - March 2004
Epoch Internet 1999 - 2004
Netiface Communications 1998 - 2004
Skills
Marketing Strategy, Business Strategy, Account Management, Solution Selling, Direct Sales, MPLS, Colocation, Telecommunications, Telephony, Voice & Data Convergence, Data Backup Solutions, IPv6, Managed Security..., Co-location, Sales Management, Lead Generation, Strategic Partnerships, Managed Services, Vendor Management, Sales Operations, Call Centers, Salesforce.com, Selling, Enterprise Software, Hosted Services, Sales, SIP Trunking, VoIP, Cloud Computing, Wireless, Long Distance, Professional Services, PRI, Sales Process, Customer Satisfaction, Channel Partners, T1, Mobile Devices, Cold Calling, Business Development, Private Line, Data Center, Small Business, Sales Presentations, Customer Retention, Metro Ethernet, Ethernet, B2B, Unified Communications, SIP
Education
University of California, Berkeley 1984 — 1987
Bachelor of Arts (B.A.), Economics & Political Science
Semester at Sea 1984 — 1984
Marketing, Sociology, and History Courses, Course Curriculum Integrated Travel Experience in 3rd World Countries
Time Warner Cable Business Class March 2014 - Present
Office Max June 2012 - February 2014
TelePacific Communications June 2010 - May 2012
Time Warner Cable Media Sales August 2007 - June 2010
Konica Minolta Business Solutions December 2004 - August 2007
Skills
Account Management, Cold Calling, Sales Management, Salesforce.com, New Business Development, Solution Selling, Telemarketing, Customer Service, Marketing Strategy, Team Building, Contract Negotiation, T1, Strategic Planning, Direct Sales, Sales, Unified Communications, Sales Process, Social Media, B2B, Qualifying Prospects, CRM, Business Development, Marketing
Education
The National University 2012 — 2014
BS, Business Management
TelePacific Communications June 2013 - Present
BlueCross BlueShield of SC October 1999 - December 2012
Electronic Data Systems (EDS) April 1996 - April 1999
Electronic Data Systems (EDS) April 1994 - April 1996
Electronic Data Systems (EDS) January 1990 - April 1994
Skills
Recruiting, Employee Benefits, Benefits Administration, Onboarding, Employee Relations, FMLA, Succession Planning, Human Resources, Talent Acquisition, Performance Management, Talent Management, Employee Engagement, New Hire Orientations, Applicant Tracking..., HR Policies, Workers Compensation, Personnel Management, College Recruiting, Organizational..., Training, Policy, Employee Training, Interviews
Education
Texas A&M University
Bachelor of Science (BS), Computer Science
Sun Kissed Tan January 2012 - Present
Comcast February 2011 - January 2013
TelePacific Communications February 2007 - February 2011
ADP June 2003 - May 2006
Visa/ Inovant 2002 - 2002
Skills
Cold Calling, Direct Sales, Telecommunications, Sales Operations, Wireless, Data Center, Account Management, Sales, Solution Selling, Salesforce.com, Unified Communications, Management, Selling, Managed Services, VoIP, Co-location, Sales Management, New Business Development, Sales Process, Channel, Strategic Partnerships, Customer Retention, Sales Presentations, B2B, Call Centers, CRM, Cloud Computing, Enterprise Software, Networking, Professional Services, Lead Generation, Channel Partners, Start-ups, Telephony, Business Development
Education
San Francisco State University
BA, Communication
University of California, Santa Barbara
Communication
Workiva October 2014 - Present
TelePacific Communications February 2014 - September 2014
LexisNexis March 2010 - June 2013
CompUSA July 2006 - May 2008
CompUSA July 2005 - July 2006
Skills
New Business Development, Direct Sales, Leadership, Sales, Microsoft Excel, Microsoft Office, Strategic Planning, Vendor Management, Retail, Account Management, CRM, Customer Service, Solution Selling, Salesforce.com, Project Management, Inventory Management, SaaS, Management, Sales Process, Business Relationship..., Sales Management, B2B, Lead Generation, Team Leadership, Selling, Business Development, Customer Satisfaction, Product Management
Education
The University of Texas at Arlington
Business
TelePacific Communications April 2013 - Present
Skills
Sales, Product Marketing, Marketing Management, Competitive Analysis, Business Development, Public Speaking, Analyst Relations, Product Management, Marketing Communications, SaaS, B2B, Strategy, Marketing Strategy, Management, Mobile Devices, Integrated Marketing, Strategic Planning, Email Marketing, Project Management, Telecommunications, Brand Management, Marketing
Education
Inbound Marketing University 2011 — 2012
Santa Clara University 1975 — 1978
MBA, Marketing, Management
Santa Clara University
BSEE
TelePacific Communications June 2014 - Present
H. Welle January 2008 - Present
Hexagon Metrology May 2013 - August 2013
Skills
Customer Service, SPSS, PowerPoint, Microsoft Word, International Relations, Microsoft Office, Teamwork, Market Research, Marketing Communications, Finance, Competitive Analysis, Marketing
Education
Suffolk University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing and Finance
SolarCity December 2014 - Present
SolarCity January 2014 - Present
Self Employed September 2012 - January 2014
Integra Telecom October 2011 - September 2012
TelePacific Communications October 2010 - July 2011
AtomPod Networks, LLC July 2010 - October 2010
Comcast July 2008 - June 2009
Oracle Corporation September 2007 - February 2008
General Nutrition Centers, Inc May 1995 - August 2007
General Nutrition Centers, Inc 2005 - 2007
Skills
Consultative Selling, Sales Management, Solution Selling, B2B, Territory, Account Management, Direct Sales, Sales Process, Cold Calling, Contract Negotiations, Selling, New Business Development, Customer Relations, Negotiation, Customer Service, Telecommunications, Marketing Strategy, Customer Retention, Channel, Business Planning, Competitive Analysis, VoIP, Salesforce.com, Public Speaking, MPLS, Forecasting, Social Media, Team Building, Cloud Computing, Key Account Management, Business Strategy, Coaching, Managed Services, Lead Generation, Inventory Management, Retail, Planning, Market Penetration, Vendor, Problem Solving, Budgeting, Executive Reporting, Strategic Planning, Contract Negotiation, Biology, Organic Chemistry, Wildlife Biology, Sports Nutrition, Nutrition, Sales
Education
San Francisco State University 1994 — 1998
BS, Kinesiology (Emphasis on Biological Sciences)
Yuba College 1992 — 1994
Associate's degree, Chemistry
Tiger Lines, LLC June 2014 - Present
TelePacific Communications September 2005 - October 2013
Pac-West Telecomm September 2000 - September 2005
Hedy Holmes Staffing Services 1993 - 2000
Skills
HRIS, Human Resources, Deferred Compensation, Personnel Management, Hiring, Applicant Tracking..., Employer Branding, Labor Relations, Negotiation, Conflict Resolution, Employee Training, Executive Search, Talent Management, Telecommunications, Time Management, Strategy, Budgets, Cross-functional Team..., Management, Leadership, Training, Recruiting, Performance Management, Sales
Education
SJ Delta College 1987 — 1988
Associate of Arts (AA)
University of Maryland Baltimore 1984 — 1986
Business-Rota, Spain
Defense Language Institute Foreign Language School and Presidio
Russian Linguist, Russian Language and Literature
San Joaquin Delta College
Business
Jive Communications, Inc December 2013 - Present
TelePacific Communications 2012 - December 2013
Dallas ISD 2010 - 2012
Mexia ISD January 2009 - March 2010
Robstown ISD 2006 - 2009
St. Augustine High School July 2002 - June 2005
Skills
Educational Leadership, K-12, Classroom Instruction, Educational Technology, Educational..., Staff Development, Curriculum Design, Teacher Training, Curriculum Development, Instructional Technology, Classroom Management, Adult Education, Distance Learning, E-learning, Higher Education, Public Speaking, Classroom, Technology Integration, Instructional Design, Instructor-led Training, Teaching, Training, Program Management, Leadership Development, Tutoring, Networking, Special Education, Leadership, Grants, Resume Writing, Nonprofits, Technology Needs..., Human Resources, Learning Management..., Proposal Writing, VoIP, Servers, Social Networking, Research, Unified Communications, Interviews, Blended Learning, Learning Management, Direct Sales, Needs Analysis, Management, Change Management, Team Building, Employee Training, Consulting
Education
Texas A&M International University 2001 — 2005
Master's, Education Administration
Texas A&M University-Corpus Christi 1999 — 2001
Master's, Educational/Instructional Technology
Texas A&M Corpus Christi 1997 — 1999
Bachelor's degree, History
Oracle Canada January 2015 - Present
Perfect Wave Marketing March 2014 - March 2015
TelePacific Communications July 2014 - December 2014
Alpheus Communications October 2013 - July 2014
Verizon Wireless October 2008 - October 2013
Patton's on Main-Marble Falls, Texas July 2006 - September 2008
Marble Falls Athletic Club -Marble Falls, Texas August 2004 - July 2006
The Independent: News of Southern Humboldt - Garberville, CA November 2000 - March 2004
Blue Crab Beach Resort – Placencia, Belize, Central America December 1999 - April 2000
Skills
Wireless, Mobile Devices, MPLS, Training, Account Management, VoIP, Telecommunications, Selling, Cold Calling, Cellular Communications, Data Center, Direct Sales, Wireless Networking, Strategic Partnerships, Advertising, Sales, Management, Sales Process, Enterprise Software, Recruiting, M2M, Sales Operations, Networking, Solution Selling, Customer Retention
Education
Texas A&M University 1995 — 1999
B.S., Recreation, Park & Tourism Sciences/Business Admin
TelePacific Communications July 2014 - Present
B & V Results, LLC 2006 - July 2014
YMCA of Metropolitan Dallas June 2004 - March 2006
YMCA of the USA March 2001 - June 2004
YMCA of Metropolitan Fort Worth June 1988 - March 2001
Skills
I.T. Management, Software Consulting, Software Implementation, Project Management, Software Conversions, Customer Service, Customer Satisfaction, Customer Experience, Manage Client..., Client Liaison, AS400 Administration, Query Writing, Staff Management, Nonprofits, Database Administration, Business Analysis, Leadership, IT Management, Financial Development, Testing, Technical Support, Software Project..., Consulting, Training, CRM, Strategic Planning, Management
Education
Tarrant County College
Holt of California The CAT Rental Store March 2015 - Present
BluePrint Technologies Western Region June 2014 - March 2015
TelePacific Communications April 2013 - June 2014
Sprint Nextel February 2012 - March 2013
SureWest Communications August 2011 - December 2011
Integra Telecom December 2009 - July 2011
BNI El Dorado Hills October 2010 - March 2011
Twin Termite pest Control & Construction May 2009 - November 2009
AT&T Mobility May 2007 - May 2009
Skills
Telecommunications..., Telecommunications Sales, Fiber Optics, CDMA, GSM, ADSL, Carrier Ethernet, Ethernet/IP, IP Networking, SIP Trunking, PRI, Hosted VoIP, Wireless voice, Wireless data, Sales Training, Sales Forecasting, Sales Funnel Management, LAN/WAN, MPLS, VPLS, Dark Fiber, Business English, English grammar, Tutoring, professional writing, Data Center, Wireless, Co-location, Sales Management, VoIP, Telecommunications, IP, Solution Selling, Account Management, Leadership, Managed Services, Hosted Services, Network Design, Unified Communications, Sales, Management, DSL, Optical Fiber, Networking, Broadband, Telephony, Direct Sales, VPN, WAN, People Skills
Education
San Jose State University 2004 — 2009
B.A., English
Recommind March 2012 - Present
TelePacific Communications March 2011 - March 2012
The Swenson Group March 2010 - March 2011
IKON Document Services December 2006 - March 2010
Gap Inc. October 2005 - December 2006
Sprint Nextel August 2003 - October 2005
Skills
Telecommunications, Litigation Support, Professional Services, Document Management, B2B, CRM, Cloud Computing, Cold Calling, Consulting, Contract Negotiation, Enterprise Software, Leadership, Management, New Business Development, Product Marketing, Retail, Sales, Sales Management, Sales Operations, Sales Presentations, Salesforce.com, Selling, Start-ups, Customer Service
Education
Sonoma State University 1997 — 2002
BS, Business and Marketing
Meeting Protocol Worldwide September 2015 - Present
NCGS, Inc. January 2015 - June 2015
UT Southwestern Medical Center August 2014 - December 2014
TDH & ASSOCIATES, CLINICAL RESEARCH June 2013 - June 2014
TelePacific Communications March 2012 - March 2013
Cbeyond 2011 - 2012
Key Information Systems May 2004 - August 2007
Skills
Sales Operations, Telecommunications, Sales, Direct Sales, Networking, B2B, Account Management, Cold Calling, Leadership, Sales Process, Selling, Team Building, Marketing Strategy, New Business Development, HTML, Customer Service, Customer Satisfaction, Clinical Research, Clinical Trials, Clinical Data Management, Clinical Monitoring
Education
Southern Methodist University 2004 — 2008
Redwood High School 2000 — 2004
TelePacific Communications July 2012 - Present
Valley Yellow Pages 2007 - 2012
AT&T 1994 - 2007
WorldCom January 1987 - April 1994
Skills
Solution Selling, Managed Services, Unified Communications, MPLS, Direct Sales, VoIP, Telecommunications, Co-location, Salesforce.com, Account Management, Sales Process, Cold Calling, Cloud Computing, Networking, Data Center, SIP Trunking
Education
San Joaquin Delta College 1971 — 1973
Associate's degree, Journalism
East Union High School - Manteca California
Graduated, Business, Management, Marketing, and Related Support Services
TelePacific Communications October 2008 - Present
Professional Singer January 1970 - Present
EDI Support, Inc 2003 - 2005
TESSCO Technologies September 2001 - November 2003
EDI Support, Inc. 1994 - 1999
Skills
Sales, Telecommunications, Account Management, Marketing Strategy, New Business Development, Direct Sales, Sales Management, Negotiation, Networking, Selling, Management, Budgets, Product Management, VoIP, Sales Presentations, Wireless, Solution Selling, Customer Satisfaction, Advertising, Team Leadership, Strategic Planning, Managed Services, Start-ups, Salesforce.com, Strategic Partnerships, Sales Process, Co-location, Sales Operations, SIP Trunking, Unified Communications, Cold Calling, PRI, Hosted Services, MPLS, Long Distance, Telephony, Metro Ethernet, T1, Channel Partners, Ethernet, SaaS, DS3, Voice & Data Convergence, Internet Services, Customer Retention, IP PBX, Call Centers, Broadband, Customer Service, Marketing
Education
The University of New Mexico 1969 — 1973
Theater Arts
Del Norte High School 1965 — 1969
Alpheus Communications 2015 - Present
TelePacific Communications January 2012 - March 2015
PAETEC August 2009 - January 2012
XO Communications August 2007 - July 2009
XO Communications December 2006 - July 2007
XO Communications March 2006 - December 2006
Globalscope Communications 2004 - 2006
Skills
MPLS, PBX, Ethernet, Avaya, Colocation, Managed Services, SIP Trunking, T1, VoIP, PRI, SIP, WAN, LAN/WAN, Solution Selling, IP, Hosted VoIP, Cloud Computing, Fiber, Channel, Network Design, Telephony, Contract Negotiations, Disaster Recovery, Internet Services, Hosted Services, Sales Management, Channel Management, Internet Access, VPN, DS3, Metro Ethernet, Security, Contract Negotiation, Consultative Selling, Data Center, Co-location, Selling, Optical Fiber, Telecommunications, Direct Sales, Unified Communications, Channel Partners, Call Centers, LAN-WAN, Private Line, Wireless, Broadband, IP PBX, Channel Sales, Sales Engineering
Education
The University of Texas at San Antonio
Commonwealth Foreign Exchange August 2011 - Present
Acxiom Corporation September 2010 - September 2011
Return Path January 2010 - July 2010
EmailLabs 2007 - December 2009
Lyris Technologies 2007 - December 2009
Tri Valley Internet March 2004 - March 2007
Telepacific Communications November 2001 - February 2003
allegiance telecom 2001 - 2002
Administaff 2001 - 2002
BearCom 1999 - 2000
Skills
Marketing Strategy, Account Management, Contract Negotiation, Qualifying Prospects, Selling, Networking, SaaS, Salesforce.com, Lead Generation, Solution Selling, Strategic Partnerships, Direct Sales, B2B, New Business Development, Cold Calling, Cloud Computing, Multi-channel Marketing, Customer Service, Foreign Exchange, CRM, Online Marketing, Marketing, Sales, Online Advertising, Sales Management, Integrated Marketing, Email Marketing, Web Analytics, Start-ups, Social Media, Management, Business Development, SEO, Leadership, Enterprise Software, Strategy, Analytics, Consulting, Sales Operations, PPC, Sales Process, SEM, E-commerce, Customer Acquisition, Entrepreneurship, Competitive Analysis
Education
Sonoma State University 1989 — 1993
Kinesiology
Palo Alto High School
TelePacific Communications October 2013 - Present
Verizon Wireless October 2006 - September 2013
Skills
Wireless, Customer Retention, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Solution Selling, Sales Process, Customer Experience, Managed Services, B2B, Mobile Devices, Salesforce.com, Selling, Unified Communications
Education
Texas A&M University-Corpus Christi 2001 — 2007
Bachelor of Business Administration (BBA), Finance and Financial Management Services
TelePacific Communications July 2012 - Present
ICG Communications June 1999 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Negotiation, Editing
Education
Texas A&M University-Commerce 1988 — 1990
Bachelor of Science (BS), Secondary Education and Teaching
University of North Texas 1986 — 1988
Bachelor's degree, Business, Management, Marketing, and Related Support Services
ACS-Xerox August 2012 - April 2013
Clark County School District February 2012 - June 2012
TelePacific Communications October 2011 - January 2012
Education
The University of Hong Kong 1999 — 2001
Master of Science (MSc), Computer Science, Distinction
The University of British Columbia 1978 — 1981
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering, 3.5
Silver Spring Networks April 2013 - Present
Palantir Technologies May 2012 - April 2013
TelePacific Communications April 2011 - May 2012
Covad Wireless, a Covad Communications Company March 2006 - April 2011
NextWeb Inc. September 2005 - March 2006
AMS Infomatix Inc. June 2005 - September 2005
Skills
CCNP, Network Engineering, CCNA, WAN, Cisco, Switches, Wireless, Broadband, T1, BGP, MPLS, Cisco IOS, Routing, OSPF, Network Architecture, Routers, Network Security, Data Center, IP, TCP/IP, Network Administration, Network Design, EIGRP, IP Networking, LAN/WAN, Wireless Networking, IPv6, MPLS VPN, STP, Network Operations, Telecommunications, Internet Services, LAN-WAN, Cisco Technologies, Computer Network..., VPN, Ethernet, Troubleshooting, VoIP, Networking, Cisco Nexus, Linux
Education
UC Berkeley 2010 — 2011
Extension Certification Course, Business Administration, Management and Operations, A
Institute of Technology & Management, Gwalior, MP 2001 — 2005
B.Tech, Computer Science
Time Warner Cable September 2013 - Present
TelePacific Communications October 2012 - September 2013
TelePacific Communications May 2012 - October 2012
TelePacific Communications August 2010 - May 2012
PSI Services LLC October 2008 - August 2010
Skills
Business Analysis, Telecommunications, Reporting & Analysis, Competitive Analysis, Market Research, Competitive Intelligence, Data Analysis, Project Management, Business Intelligence, Strategy, Human Resources, Succession Planning, Employee Opinion Surveys, Analytics, Talent Management, Training, Vendor Management, CRM, Process Improvement, Cloud Computing, SaaS, Account Management, Start-ups, Sales Operations, Call Centers, Management
Education
University of California, Berkeley
Bachelor of Arts (B.A.), Political Science
TelePacific Communications June 2015 - Present
Enterprise Car Sales January 2015 - June 2015
Enterprise Rent-A-Car February 2014 - January 2015
Enterprise Rent-A-Car June 2013 - February 2014
Enterprise Rent-A-Car July 2012 - June 2013
Enterprise Rent-A-Car July 2011 - July 2012
K&S Systems June 2010 - May 2011
Publicity Ranch April 2009 - May 2009
Consolidated Electrical Distributors June 2008 - August 2008
Skills
Team Building, Customer Service, Sales, Customer Satisfaction, Public Speaking, Negotiation, Sales Management, Management, Marketing, Outlook, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Salesforce.com, Leadership, Training, Account Management, Time Management, Sales Process, Customer Retention, Social Networking, Cold Calling, Sales Operations, Direct Sales
Education
The University of Texas at San Antonio 2004 — 2009
Bachelor of Arts Degree, Communication; Public Relations
TelePacific Communications December 2014 - Present
Coface North America November 2013 - November 2014
... July 2012 - September 2013
HiTouch Business Services October 2011 - April 2012
Win Partners June 2011 - September 2011
Recall February 2004 - June 2011
Enterprise Rent-A-Car August 2002 - December 2003
Skills
Salesforce.com, Account Management, Consultative Selling, B2B, Negotiation, New Business Development, Customer Relations, Sales Process, Direct Sales, Cold Calling, Solution Selling, Major Accounts, Key Account Management, Key Account Development, Lead Generation, Selling, CRM, SaaS, Document Management, Sales Operations, Sales, Training, Leadership, Sales Management, Business Development, Contract Negotiation, Management, Business Planning, Strategic Planning, Sales Presentations, Customer Retention, Strategic Partnerships, Complex Sales, Professional Services, Selling Skills, Channel Partners
Education
University of California, Santa Barbara 1997 — 2002
BA, Sociology/ Global Studies
Santa Clara University 2006 — 2006
The Art of Negotiating
Monte Vista 1993 — 1996
TelePacific Communications April 2010 - Present
Burgad Imaging Inc January 1997 - December 2010
Valley Yellow Pages September 2000 - March 2005
Skills
Selling, VoIP, Cold Calling, SIP Trunking, Account Management, Training, New Business Development, Sales, Managed Services, Unified Communications, Time Management, Direct Sales, Salesforce.com, Sales Process, Networking, Solution Selling, SaaS, MPLS, Telecommunications, Telephony, Strategic Partnerships, Wireless, Call Centers, Customer Retention, Lead Generation, Sales Operations, Cloud Computing, B2B, SIP, Sales Management, CRM, Mobile Devices, Business Development, Sales Presentations, Data Center, Small Business, Customer Satisfaction, Strategy, Team Leadership, Contract Negotiation, Product Management, Leadership, Start-ups, Product Marketing, Marketing, Management, Cross-functional Team..., Video Conferencing, Entrepreneurship, Team Building
Education
San Joaquin Delta College 1992 — 1994
AA, General Education
Linclon High School 1989 — 1992
TelePacific Communications July 2014 - Present
AIM Strategies, Applied Innovative Management February 2014 - May 2014
Cognizant Ventures September 2013 - March 2014
Teachers College, Columbia University November 2012 - December 2013
Girls in Power (GIP) July 2013 - September 2013
UCLA January 2010 - June 2012
UCLA September 2009 - June 2011
Skills
Human Resources, Recruiting, Interviews, Talent Management, Microsoft Office, Research, Data Analysis, Organizational..., Management, Project Management, Organizational..., SPSS, Talent Acquisition, Training, Employee Engagement, Team Leadership, Team Building, Data Entry, Applied Psychology, Microsoft Excel, HR Analytics, PowerPoint, Taleo
Education
Teachers College of Columbia University 2012 — 2014
Master of Arts (M.A.), Social-Organizational Psychology
University of California, Los Angeles
Bachelor's degree, Psychology
United States Postal Service May 2014 - Present
TelePacific Communications September 2013 - March 2014
DSI Systems Inc. March 2013 - September 2013
Time Warner Cable November 2011 - August 2012
AT&T June 2002 - January 2011
WorldCom March 2002 - July 2002
XO Communications October 2001 - March 2002
McLeodUSA April 2001 - October 2001
Teligent September 2000 - April 2001
Logix Communications February 1997 - April 2001
Skills
Consultative Selling, Wireless, Telecommunications, Sales Management, Account Management, Cold Calling, Territory, Long Distance, LAN/WAN, Managed Services, DS3, T1, Collocation, Solution Selling, Direct Sales, Colocation, MPLS, PRI, VoIP, Contract Negotiations, Channel Management, Salesforce.com, Selling, Ethernet, Sales Support, Key Account Management, Customer Relations, B2B, IP, New Business Development, Unified Communications, Call Center, Hosting, WAN, Sales Process, Fiber, Customer Service, Team Building, Channel, Mobile, PBX, Contract Negotiation, Negotiation, Network Design, SIP Trunking, Telephony, Vendor Relations, Forecasting, Voice Services, Cloud Computing
Education
The University of Texas at San Antonio 1990 — 1997
BBA, Macro & Micro Economics, Finance, Production Management, & Engineering Courses
Level 3 Communications May 2015 - Present
TelePacific Communications July 2014 - April 2015
Sprint September 2006 - March 2014
Level 3 Communications August 2006 - September 2006
Sprint February 1995 - November 2001
Sprint August 1992 - February 1995
Sprint December 1988 - August 1992
Sprint June 1988 - December 1988
Sprint February 1986 - June 1988
US Tel July 1984 - July 1986
Skills
MS Office Suite, Adtran NetVanta, VoIP, SIP, MPLS VPN, Wireless, Networking, Direct Sales, Technical Support, CCNA, WAN, MPLS, Switches, Cisco Technologies, Network Design, IP, T1, Managed Services, Frame Relay, Unified Communications, VPN, Microsoft Office, Telecommunications, CDMA, Ethernet, 4G, M2M, Routers, Wireless Networking, Solution Selling
Education
University of Dallas 1989 — 1991
MBA
University of Texas at Arlington 1977 — 1983
BBA
Integra June 2015 - Present
Comcast May 2013 - May 2014
Integra Telecom March 2012 - April 2013
TelePacific Communications October 2010 - February 2012
Verizon Wireless September 2008 - June 2010
AT&T Mobility June 2000 - September 2008
GTE 1986 - 1988
Skills
Solution Selling, Direct Sales, B2B, Cloud Computing, Sales, Enterprise Software, Account Management, Salesforce.com, Telecommunications, Sales Process, Wireless, Sales Management, Selling, Managed Services, Sales Operations, Cold Calling, Strategic Partnerships, Customer Retention, New Business Development, Mobile Devices, Unified Communications, VoIP, SaaS, Negotiation, Contract Negotiation, Mobile, Contract Negotiations
Education
Santa Rosa Junior College 1986 — 1988
TelePacific Communications July 2015 - Present
Publicatons & Commuinications, LP. June 2000 - July 2015
Austin Music + Entertainment January 2005 - August 2007
Skills
Telecommunications, Cloud Computing, Managed Services, Mobile Solutions, Entertainment, Advertising, Music, Publicity, Social Networking, Publishing, Marketing Strategy, Marketing, New Business Development, Lead Generation, Marketing Communications, Copywriting, Digital Media, Media Relations, Online Advertising, Online Marketing, Editing, Trade Shows, New Media, Digital Marketing, Email Marketing, Magazines, Strategy, Journalism, Content Strategy, Television, Publications, Radio, Sponsorship, Digital Strategy, Video Production, Newsletters, Editorial, Copy Editing, Creative Writing
Education
The University of Texas at Austin 1995 — 1999
Bachelor of Science (B.S.), Radio-Television-Film
The University of Texas at Austin College of Business Adminstration 1995 — 1999
Business Foundations Certification, Business Administration and Management, General
Beachbody February 2009 - Present
TelePacific Communications February 2005 - December 2007
ECI Conference Call Services May 2002 - February 2005
CTI Movil August 1998 - December 2001
CANTV July 1994 - August 1998
Education
Universidad Central de Venezuela
Masters, Finance
Universidad Santa Maria
Economist, Economics
TelePacific Communications September 2014 - Present
Blue Mountain Enterprises November 2013 - September 2014
Institute of Transportation Studies (ITS) October 2012 - November 2013
Institute for Local Government March 2012 - September 2012
U.S. PIRG October 2011 - June 2012
Skills
CEQA, Research, Public Speaking, General Plans, Transportation, Policy Analysis, Project Management, Environmental Impact..., Land Use, Transportation Planning, Environmental Awareness, Sustainability, Environmental Policy, Environmental Compliance, Data Analysis, Environmental Science, Data Entry, Report Writing, Social Media, Customer Service, Blogging, Nonprofits, Leadership, Microsoft Office, ArcGIS, Research Design
Education
UC Davis
Bachelor of Science (B.S.), Environmental Policy Analysis & Planning
TelePacific Communications May 2013 - Present
TelePacific Communications March 2009 - May 2013
Bankers Life and Casualty January 2001 - 2007
California Fitness Center 1991 - 1994
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Sales, Customer Retention, Management, Telecommunications, Time Management, Call Centers, Account Management, Solution Selling, Direct Sales, CRM, Managed Services, Wireless, Unified Communications, VoIP, Networking, Telephony, MPLS, Sales Process
Education
San Joaquin Delta College
Systems Continuity February 2010 - Present
TelePacific Communications December 2007 - February 2010
Polycom April 2006 - July 2007
Ensemble Communications January 2000 - December 2001
CopperCom January 1999 - June 2000
Telco Systems February 1996 - December 1999
Skills
Contract Negotiation, VoIP, Lead Generation, Cloud Computing, Product Marketing, Healthcare, Channel, Direct Sales, Enterprise Software, Product Management, Virtualization, Account Management, New Business Development, MPLS, Selling, Sales Operations, Sales Management, Wireless, Co-location, Sales, B2B
Education
University of Phoenix 2010 — 2013
Businesss Management, 3.89
University of California, Irvine 2003 — 2004
4.0, Networking/ Telecommunications
TelePacific Communications October 2010 - Present
Education
University of Phoenix 2005 — 2007
MBA
San Jose State University 1988 — 1995
B.A.
CooperVision August 2015 - Present
CooperVision May 2007 - November 2013
TelePacific Communications August 2006 - May 2007
Mpower Communications August 2000 - August 2006
Corning Incorporated 1994 - 2000
Skills
Program Management, Project Portfolio...
Education
Springfield College 1982 — 1986
BS, Math and Computer Science
PPMC at PMLG
L-3 Communications December 2014 - Present
Ageeva Networks October 2008 - December 2014
TelePacific Communications March 2008 - April 2009
KCN Financial August 2004 - February 2008
New Century January 2000 - June 2004
Skills
Competitive Analysis, Cloud Computing, SaaS, Data Center, Managed Services, Solution Selling, VoIP, Salesforce.com, Vendor Management, Disaster Recovery, Business Development, New Business Development, Networking, Telecommunications, CRM
Education
TechSkills 2007 — 2009
A+, Network+, Linux+, MCP, MCSA, MCSE, Computer Science
Kaplan University 2006 — 2008
Computer Science
University of Florida 1997 — 1999
Business Administration and Management, General
Santa Fe Community College 1995 — 1997
The Baseball Field
Z4 Poker November 2014 - Present
Bally Technologies November 2007 - November 2014
AT&T January 2005 - July 2007
TelePacific Communications January 2001 - January 2004
Electronic Arts January 2000 - January 2001
Westwood Studios January 1998 - January 2000
Wilson Beers & Alu January 1995 - January 1998
Skills
Software Quality..., Bug Tracking, Test Planning, Regression Testing, Test Cases, Gaming Industry, Test Automation, Manual Testing, Performance Testing, Black Box Testing, Defect Tracking, Python, Agile Methodologies, Active Directory, VMware, Qt, SQL, Linux, Microsoft SQL Server, Software Quality, Software Documentation, Test Harness Development, Custom Tool Development, Procedure Development, Scripting, White Box Testing, Exploratory Testing, Load Testing, Unit Testing, Game Testing, System Testing, Test Strategy, Test Execution, Test Management, Game Development, Game Design, Software Configuration..., Network Administration, Casino, Seapine Test Track Pro, Online Gambling, Online Gaming, Mobile Games, Gaming
Education
Southern Oregon University
Associate of Science (AS), Computer Science
Experis - Charter Communications March 2014 - Present
TelePacific Communications January 2013 - March 2014
ADP October 2006 - January 2013
Technology Partners December 2005 - September 2006
Charter Business Networks October 2004 - May 2005
Charter Communications August 2002 - October 2004
Interstate Buisness Systems August 2000 - August 2002
Skills
Routers, WAN, Cisco IOS, Networking, Cisco Technologies, BGP, Cisco Routers, Switches, LAN-WAN, OSPF, IP, CCNA, EIGRP, Static Routing, Catalyst Switches, Cisco Routing &..., Network Administration, Network Design, TCP/IP, Routing, CCNP Certified, Cisco IOS XR, Juniper, MPLS VPN, VPN, Wireless Networking, Network Engineering, VLAN, CCNP, MPLS, Wireshark, Cisco Nexus, Network Architecture, Cisco Certified, Ethernet, DMVPN, VPLS, Technical Support, Juniper Technologies
Education
St. Louis Community College 2012 — 2012
CCNA Certification, Cisco Academy
University of Advancing Technology 2006 — 2010
Bachelor's degree, Video Game Design, 3.97
SupplyFrame May 2011 - Present
TelePacific Communications June 2004 - May 2011
Skills
Java, Spring, Jerseys, Git, Struts, jQuery, Apache Velocity, Solr, Lucene, Apache, JBoss Application Server, Weblogic, PL/SQL, Redis, Memcached, Web Development, Maven, Web Applications, SOA, Java Enterprise Edition, hadoop, linux, JSP, Design Patterns
Education
State University of New York at Buffalo 2001 — 2004
MS, Computer Science
Tunghai University 1994 — 1998
BS, Mathematics
TelePacific Communications March 2015 - Present
Brown & Brown Insurance December 2011 - March 2015
Sprint Nextel March 2006 - September 2011
Alamosa PCS (Sprint Nextel) February 2002 - March 2006
Sprint PCS March 1999 - February 2002
Southwestern Bell Wireless October 1995 - March 1999
Skills
Sales, Direct Sales, Retail, Customer Satisfaction, Account Management, Management, Team Building, Marketing, Wireless, Training, Customer Retention, Employee Benefits, Insurance, Negotiation, Sales Operations, Cold Calling, Sales Process, Selling, Sales Presentations, Salesforce.com, Channel Partners
Education
Texas State University 1987 — 1991
Bachelor of Arts, Communications
AT&T May 2014 - Present
Cricket Communications December 2013 - May 2014
O’Brien Consulting, “A personal business endeavor” July 2009 - May 2014
MetLife April 2012 - August 2012
TelePacific Communications May 2011 - August 2011
AT&T June 2006 - July 2009
Bunge November 2005 - June 2006
Global Crossing July 2004 - August 2005
AT&T April 2000 - July 2004
AT&T April 2000 - July 2004
Skills
Customer Service, Provisioning, Frame Relay, Broadband, PBX, Technical Consultation, Training Delivery, Instructor-led Training, Business Analysis, Sales, Project Management, Problem Solving, Project Coordination, Team Building, Team Management, Teaching, Invoice Finance, Team Leadership, Mentoring, Unified Communications, Telecommunications, Troubleshooting, VoIP, Managed Services, Process Improvement, T1, Sales Operations, Visio, Management, Solution Selling, Wireless, Training, Enterprise Software, Telephony, Leadership, SharePoint, Customer Satisfaction, Ethernet, Vendor Management, Customer Retention, Switches, VPN, Analysis, Testing, Project Planning, Data Center, WAN, MPLS, Integration, Call Centers
Education
Southeast Missouri State University 1991 — 1996
Studies towards Bachelors of Arts and Business Management
Christian Brothers College Prepetory High School 1987 — 1990
General, English and Business
TelePacific Communications October 2013 - Present
Cbeyond November 2010 - October 2013
Nuvox Communications / Windstream Communications January 2009 - October 2010
Brinks / ADT Security Services March 2005 - January 2009
Avaya Communications June 2001 - November 2004
Softtek April 2000 - June 2001
UNEXPO – POLYTECHNIC UNIVERSITY, Barquisimeto, Venezuela September 1993 - December 2000
OLTP Digital Systems May 1998 - March 2000
Unisys August 1987 - May 1998
IUPFAN - Polytechnic University Armed Forces of Venezuela January 1979 - December 1992
Skills
Account Management, VoIP, Solution Selling, Consultative Selling, Sales Management, Sales Process, Cloud Computing, Telecommunications, New Business Development, Channel, B2B, Channel Management, Customer Relations, Team Leadership, Team Building, Product Marketing, Product Management, Marketing Strategy, Product Development, Project Management, Project Planning, MS Project, Project Coordination, Project Delivery, Project Engineering, Agile Project Management, Project Finance, Quality Management, Software Quality..., Programming Languages, Software Development, Software Project..., Software Engineering, Software Design, Microsoft Applications, Project Portfolio..., Programming, Program Development, Managed Services, Mobile Devices, Management, SaaS, Security, Selling, Business Intelligence, Channel Partners, Business Development, Strategy, Pre-sales
Education
The George Washington University 1983 — 1984
Master of Science, Computer Science
IUPFAN - Polytechnic University Armed Forces of Venezuela 1974 — 1978
Electronic Engineering, Electronic and Telecommunications, Electronic Engineer
Alpheus Communications March 2014 - Present
TelePacific Communications June 2013 - Present
Skills
Contract Negotiation, Direct Sales, Cold Calling, Solution Selling, New Business Development, Sales Process, Business Development, B2B, Negotiation, Account Management, Sales Management, Sales, Salesforce.com, German, VoIP, Co-location, C-Level Presentations, Cloud Computing, Managed Services, Lead Generation, Leadership Technique, Qualifying Prospects, Unified Communications, Broadband, Selling, Project Management, Sales Operations, Leadership, Management, CRM, Strategy, Team Leadership, MPLS, Strategic Partnerships, SaaS, Channel Partners, Sales Presentations, Telecommunications
Education
The University of Texas at Arlington
Bachelor of Arts in Communication, Communications; Business
tw telecom, inc. August 2010 - Present
TelePacific Communications October 2007 - July 2010
Cbeyond January 2007 - October 2007
Education
The Ohio State University 2002 — 2006
BA, Spanish Literature
The Ohio State University Fisher College of Business 2002 — 2006
BBS, Marketing
Comcast June 2011 - Present
Happily Married! March 2003 - Present
TelePacific Communications February 2005 - June 2011
Windstream Communications August 2009 - March 2010
TelePacific Communications February 2005 - August 2009
XO Communications 2000 - 2003
Winstar Communications January 1997 - April 2000
White County, GA May 1992 - December 1996
City of Stockton, Ca 1980 - 1992
Skills
Cloud Computing, Co-location, Sales Management, VoIP, Telecommunications, Unified Communications, Managed Services, Solution Selling, New Business Development, Start-ups, Account Management, SaaS, Direct Sales, MPLS, SIP Trunking, Telephony, Channel, PRI, Sales, Program Management, Networking, B2B, Strategy, Team Building, Professional Services, Enterprise Software, IP, Leadership, Sales Operations, Channel Partners, Management, Disaster Recovery, Training, Data Center, Wireless, Call Centers, Customer Retention, Marketing, Sales Process
Education
San Joaquin Delta College 1978 — 1980
Dinwiddie HR Consulting, LLC May 2012 - Present
Gevo, Inc August 2007 - May 2012
USAC July 2002 - July 2007
Ardent Communications/CAIS September 2001 - November 2002
Affinity Internet January 2001 - September 2001
TelePacific Communications March 1999 - January 2001
Skills
Human Resources, Recruitment strategies, High Performance Teams, Strategic Planning, Performance Management, Policy, Succession Planning, Executive Coaching, Leadership Development, Coaching, Team Building, Organizational..., Change Management, Negotiation, Forecasting, Problem Solving, Operations Management, Contract Recruitment, Business Planning, Contract Negotiation, Team Leadership, Talent Acquisition, Executive Search, Human Capital, Recruiting, Employee Engagement, Project Planning, Training, Budgets, Strategy, Process Improvement, Management, Leadership, Employee Benefits, HRIS, Program Management, Deferred Compensation, Executive Management, Business Development, HR Consulting, Hiring, Employee Relations, Mergers & Acquisitions, Talent Management, Workforce Planning, Onboarding, Organizational..., Organizational Design, College Recruiting, Temporary Placement
Education
Tennessee Technological University 1984 — 1985
MA
Tennessee Technological University 1977 — 1982
Bachelor of Science
TelePacific Communications March 2013 - September 2013
Sabre Corporation May 2011 - August 2011
TelePacific Communications March 2009 - June 2010
TelePacific Communications June 2007 - September 2008
Verizon April 2004 - March 2007
Verizon September 2003 - February 2004
XO Communications April 2003 - August 2003
XO Communications February 2000 - February 2003
Alcatel-Lucent January 1997 - October 1999
Education
Texas Wesleyan University 1987 — 1993
BS, Computer Science
Network Services Corp. March 2010 - Present
TelePacific Communications August 1998 - July 2001
XO Communications August 1993 - March 1997
Advanced Network Design September 1979 - March 1984
Centex Communications January 1980 - May 1983
Xerox January 1969 - June 1974
Skills
Sales, Marketing, Management, Solution Selling, Telecommunications, Direct Sales, Business Development, Sales Management, New Business Development, Account Management, Cloud Computing, Product Management, Sales Process, Sales Operations, Customer Service, Selling, SaaS, Lead Generation, Customer Retention, Start-ups, Salesforce.com
Education
University of Arizona 1966 — 1969
Bachelor's, Marketing
Aruba Networks January 2014 - Present
TelePacific Communications September 2013 - January 2014
AT&T March 2012 - September 2013
Cisco September 2005 - December 2008
Cisco June 1997 - December 1999
Skills
Wireless, Administration, Security, VoIP, Customer Service, Troubleshooting, Switches, Routers, Cisco, IP, WAN, VPN, Routing, Audio, TCP/IP, LAN/WAN, Firewalls, Telecommunications, WLAN, Telephony, WiFi, Problem Solving, Documentation, Network Administration, CCNA, Customer Relations, Managed Services, MPLS, Cisco Technologies, Data Center, Network Design
Education
The University of Texas at San Antonio 2002 — 2003
MBA, Management
Tecnológico de Monterrey 1992 — 1997
BE, Electronics & Telecommunications
TelePacific Communications January 2013 - Present
Tel West Network Services September 2011 - January 2013
Harden Healthcare, LLC April 2011 - September 2011
Integrity Home Systems April 2010 - April 2011
AT&T WIFI Services December 2009 - April 2010
Tel-Biehler Consulting January 2009 - November 2009
Brookside Technology Partners, Inc. June 2001 - July 2008
SBC January 1988 - October 2000
SBC January 1984 - December 1987
Skills
MS Project, Process Improvement, Unified Communications, Vendor Management, Customer Satisfaction, Microsoft Office, Telephony, Call Pilot, Networking, Project Management, Telecommunications, MPLS, Contractors, Training, VoIP, Customer Service, Technical Support, Troubleshooting, Software Documentation, Computer Hardware, Team Building, Sales, T1, Account Management, Customer Support, IP, Call Center, SIP, Call Centers, Enterprise Software, Managed Services, Video Conferencing, Management
Education
St. Edward's University 1994 — 1998
BA, Business Administration
Time Warner Cable February 2013 - Present
TelePacific Communications February 2011 - August 2012
CompuCom November 2010 - February 2011
Verizon Business April 2008 - June 2010
Verizon Business / MCI July 2006 - April 2008
Verizon Business / MCI April 2000 - July 2006
MCI December 1998 - April 2000
MCI December 1996 - December 1998
MCI December 1995 - December 1996
MCI December 1993 - December 1995
Skills
Project Management, MS Project, MS Excel Pivot Tables
Education
The Ohio State University
BS, Education
IEEE Computer Society January 2011 - Present
Diocese of Orange -- St. Anne's Church August 2008 - December 2010
TelePacific Communications February 2006 - July 2008
Aiirmesh Communications October 2003 - October 2005
Velocita Corp. May 2001 - March 2002
Level 3 Communications October 2000 - April 2001
Level 3 Communications February 2000 - October 2000
Level 3 Communications May 1998 - February 2000
E.Spire Communications October 1997 - April 1998
MFS Telecom and MFS Datanet February 1993 - April 1997
Skills
Product Marketing, Marketing Management, Online Marketing, Product Management, Sales Engineering, Cross-functional Team..., Wireless, Marketing Strategy, Strategic Partnerships, Trade Shows, Telecommunications, Strategy, Program Management, Event Management, Networking, Data Center, Start-ups, Team Building, Marketing Communications, Public Relations, Product Development, Business Development, Marketing, Newsletters, Sales, Training, Management, Go-to-market Strategy, Sales Management, Project Management, Leadership
Education
Santa Clara University - Leavey School of Business 1990 — 1993
MBA Marketing, Business Management, High-Tech Marketing, Information Systems, Economics, Finance, Accounting
Santa Clara University 1984 — 1988
BS Computer Science (Mathematics) Minor: Business, Mathematics and Computer Science
Sts Simon and Jude Career Renewal Ministry 2009 — 2010
One Big Fish Green Events January 2009 - Present
Locally Grown Weddings May 2010 - Present
Sylvia Earle Alliance (SEA) August 2009 - November 2011
Blue Drinks Bay Area 2010 - 2010
Laney City College August 2008 - May 2009
Marine Science Institute 2008 - 2009
Berkeley City College June 2008 - August 2008
Breathe California December 2005 - January 2008
InterMune January 2004 - October 2006
TelePacific Communications 2003 - 2005
Skills
Event Planning, Fundraising, Event Management, Non-profits, Community Outreach, Microsoft Office, Excel, Microsoft Excel, Social Networking, Marketing, Nonprofits, Teaching, Advertising, Leadership, Training, Budgets, Public Relations, Public Speaking, Sales, Recruiting, Project Planning, Strategic Communications, Management, Sponsorship, Trade Shows, Research
Education
San Francisco State University 2005 — 2008
MA
University of California, Los Angeles 1996 — 1998
BA
TelePacific Communications September 2014 - Present
Cbeyond January 2013 - August 2014
Valley Yellow Pages June 2012 - January 2013
Escalate November 2010 - April 2012
Ritter Sport June 2008 - November 2010
Pietra Jewelery May 2007 - June 2008
Skills
Sales, Leadership, Account Management, Strategy, Cold Calling, Social Networking, New Business Development, Sales Operations, Management, Strategic Planning, Marketing, Customer Service, Integrated Marketing, Sales Process, Networking, Direct Sales, Marketing Strategy, Salesforce.com, Social Media Marketing, Personal Development, Lead Generation, Advertising, Online Advertising, Tactical Planning, Market Penetration, Territory Penetration, Staff Training, Staff Development, Channel Sales, VIP Account Management, Portfolio Management, Staff Recruiting, Staff Management, Contract Negotiation, Strategic Brand..., Business Process...
Education
Santa Rosa Junior College 2004 — 2006
Associate of Arts (AA), Behavioral Sciences
Doodlecar.net September 2015 - Present
Around the Clock Medical Transportation July 2012 - Present
TelePacific Communications July 2014 - March 2015
Ricoh Americas Corporation July 2013 - July 2014
Novamed October 2012 - February 2013
RWNelson International Corporation March 2009 - July 2011
HSBC March 2006 - March 2009
Countrywide January 2005 - October 2005
Skills
International Trade, New Business Development, Sales Management, Business Strategy, Marketing Strategy, International Sales, Negotiation, Customer Service, Contract Negotiation, Business Planning, Strategic Planning, Financial Analysis, Sales, Operations Management, Spanish, Account Management, Banking, Team Leadership, Logistics, Business Development, Analysis, Start-ups, Market Research, B2B, Purchasing, Cold Calling, Management, Sales Operations, Solution Selling, Direct Sales, Salesforce.com, Professional..., Social Skills, Social Networking, Social Communication
Education
Santa Monica College 2008 — 2009
Santa Monica College 2000 — 2002
n/a
LexisNexis April 2011 - Present
Actingtown.com 2010 - April 2011
ADP TotalSource 2007 - 2010
TelePacific Communications February 2007 - October 2007
The Active Network 2002 - 2006
Skills
Sales, Account Management, Sales Management, New Business Development, Salesforce.com, Sales Process, Business Development, SaaS, Cold Calling, Sales Operations, Presentations, Team Leadership
Education
San Diego State University-California State University 1994 — 2000
B.S., Business Management
Monte Vista High School 1990 — 1994
LegalShield Business Solutions February 2014 - Present
Getty Images January 2014 - Present
Groupon August 2012 - February 2014
ReachLocal October 2010 - June 2012
TelePacific Communications 2001 - 2007
NEXTEL 1999 - 2001
Skills
Legal Service, Identity Theft Shield, Digital Marketing, Digital Media, Product Development, Product Launch, Direct Sales, B2B Marketing Strategy, B2B Marketing, Social Media Marketing, Acting, Voice Acting, Small Business Marketing, Management, Marketing, Social Media, Strategic Planning, Advertising, Customer Service, Team Building, Leadership, B2B, Employee Benefits, Sales
Education
The University of Kansas 1990 — 1991
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
TelePacific Communications October 2012 - Present
TigerText May 2012 - September 2012
TestMasters September 2011 - May 2012
San Francisco Convention & Visitors Bureau June 2009 - January 2010
UC Davis March 2009 - June 2009
Skills
Networking, IP PBX, Operating Expenses, PRI, EOC, Budget Constraints, MPLS, Information Technology..., Sales&Marketing, Telecommunication..., Social Technologies, Outside Sales, Telecommunications, Communication, Telecommunications..., Colo, CRM databases, Telemarketing, Telecommunications..., Sales, Editing, Advertising, Salesforce.com, Cloud Computing, Cold Calling, VoIP, Lead Generation, New Business Development, Mobile Devices, Management, Leadership, Unified Communications, Managed Services, Solution Selling, Selling, Sales Operations, Co-location, Data Center, Direct Sales, Strategic Partnerships
Education
University of California, Davis 2007 — 2009
BA, Communications
TelePacific Communications June 2013 - August 2015
Harte-Hanks, Inc. September 2008 - June 2013
Education
The University of Texas at Austin 1995 — 2003
Master’s Degree, Physics & More, 3.8
9010 FIT (www.9010FIT.com) November 2014 - Present
Cisco November 2012 - October 2014
NDS Americas Inc. February 2011 - November 2012
TelePacific Communications 2007 - 2010
TelePacific Communications 2000 - 2007
TelePacific Communications 1999 - 2000
Pacific Bell (now AT&T) 1998 - 1999
Wescom Credit Union 1997 - 1998
Skills
Telecommunications, Coaching, Internet Services, Customer Service, VoIP, Training, Wireless, CRM, Networking, Cisco Technologies, Project Management, Management, Integration, Team Building, Sales Operations, Sales, Analysis, Business Development, New Business Development, Marketing, Cultural Awareness, Communication
Education
University of California, Berkeley
Bachelors of Arts, Major in English & Minor in Spanish
Moviepilot Inc. October 2014 - Present
The OutCast Agency November 2013 - April 2014
Dimensional Fund Advisors September 2012 - March 2013
Park Lane June 2011 - September 2011
TelePacific Communications June 2010 - September 2010
SportsFanLive June 2008 - June 2010
Celerity Partners June 2006 - September 2007
Education
Stanford University 2008 — 2012
Bachelor of Arts (BA), Communications
Harvard-Westlake High School 2004 — 2008
United Telco Consulting November 2014 - Present
TelePacific Communications June 2011 - July 2014
Skills
PRI, Long Distance, Metro Ethernet, Co-location, MPLS, DS3, Bandwidth, T1, Internet Services, Unified Communications, Broadband, Telecommunications, VoIP, Solution Selling, Telephony, Cloud Computing, Sales Process, Networking, Managed Services, Ethernet, Optical Fiber, SIP, WAN, IP, LAN-WAN, Hosted Services, Direct Sales, Fiber Optics, Customer Retention, Hosted Voice, Data Center, Account Management, Private Line, MPLS VPN, CPE, DSL, Salesforce.com, Selling, Wireless, Network Design, Wireless Networking, B2B, Sales Presentations, Disaster Recovery, Lead Generation, Sales Management, Network Security, WiFi, Sales, CRM
Education
San Jacinto College
Kforce Inc September 2015 - Present
Ability Caregivers May 2011 - August 2015
Everest College September 2014 - March 2015
New York Life Insurance Company November 2011 - January 2013
TelePacific Communications March 2008 - December 2009
Skills
Sales, Direct Sales, Marketing, Life Insurance, Insurance, Business Development, Customer Retention, Leadership, Cold Calling, Customer Service, Event Planning, Social Media Marketing, Team Building, Microsoft Office, PowerPoint, Event Management, Public Relations, Social Media, Public Speaking, Social Networking, Microsoft Excel, Recruiting, Training, Interviews, Account Management, Microsoft Word, Outlook
Education
University of Arizona
University of Miami
Bachelor of Science (BS), Communication and Media Studies
Time Warner Cable Business Class April 2015 - Present
En Pointe Technologies November 2013 - Present
CPACINC July 2013 - Present
WorldPay - US Inc. November 2012 - Present
TelePacific Communications November 2010 - October 2012
Idearc Media, Inc. September 2008 - June 2009
Secure Resolutions April 2004 - May 2008
XO Communications October 2002 - March 2004
Intel Corporation June 2000 - September 2002
WEBVISION/NOVAQUEST May 1998 - 2000
Skills
Sales Management, Sales, Marketing, Business Alliances, Account Management, Business Development, CRM, Managed Services, Management, Salesforce.com, Solution Selling, Contract Negotiation, Data Center, Direct Sales, MPLS, Marketing Strategy, New Business Development, Pricing, Program Management, Sales Operations, Start-ups, Strategy, Telecommunications, VoIP
Education
University of California, Irvine
BS, ICS
TelePacific Communications August 2011 - Present
TelePacific Communications August 2011 - Present
Verizon May 2005 - June 2009
Home Theater Company September 2001 - June 2005
Skills
Telecommunications, Troubleshooting, VoIP, Networking, IP, Wireless, Cisco Technologies, Windows, Switches, Network Design
Education
DTS School of Telecommunications 1998 — 1999
Associate's degree, Telecommunications Technology/Technician
The University of Texas at Arlington 1986 — 1992
Bachelor of Business Administration (BBA), BBA, School of Business
TelePacific Communications January 2011 - Present
Interwest Communications 2011 - 2013
Innovative Communication Systems January 2008 - January 2011
Helio September 2006 - January 2008
Skills
Telecommunication..., IP PBX, SIP Trunking, Sales, Brokerage, Entrepreneurship, Drag Racing, Road Racing, crossover dribble, Account Management, Sales Operations, B2B, Selling, Networking, Wireless, Cold Calling, Managed Services, Telecommunications
Education
The University of Texas at Arlington 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business / Marketing
TelePacific Communications August 2015 - Present
Comcast Business October 2014 - August 2015
MegaPath October 2014 - October 2014
MegaPath December 2013 - October 2014
WICT 2013 - 2014
MegaPath May 2013 - December 2013
Advanced Circuit Services August 2008 - January 2011
IZMA Models December 2006 - July 2008
Equal Partnership Lending 2004 - 2006
United States Air Force 2001 - 2003
Skills
VoIP, Telecommunications, Customer Service, Customer Experience, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, Salesforce.com, Avaya, Managed Services, Team Leadership, Selling, Account Management, Sales Process, Networking, Telephony, Technical Support, Wireless, Process Improvement, Marketing, Direct Sales, Unified Communications, CRM, Solution Selling, Sales, Management, IP, Sales Operations, MPLS, Cold Calling, Cloud Computing, Strategic Partnerships, Enterprise Software
Education
University of Phoenix San Jose, CA 2012 — 2014
Bachelor's degree, Psychology, Senior
San Jose City College
Associate of Arts (AA), Social and Behavioral Sciences
Bluescape.com April 2015 - Present
High Radius May 2014 - April 2015
TelePacific Communications September 2013 - May 2014
Information Builders April 2010 - September 2013
Cbeyond Communications May 2007 - April 2010
Skills
Salesforce.com, Direct Sales, Solution Selling, Sales Management, Sales Process, SaaS, Sales, Closing Deals, Sales Operations, New Business Development, Enterprise Software, Team Management, Business Intelligence, Management, Selling, Managed Services, Cloud Computing, Networking, Lead Generation, Strategic Partnerships, Professional Services, CRM, Business Development, Account Management, Leadership, Strategy, Cold Calling, Marketing, Strategic Planning, Product Management, Integration, Customer Service
Education
The University of Texas at Austin - The Red McCombs School of Business 2011 — 2013
Master of Business Administration (MBA)
Texas A&M University 2005 — 2007
B.S. Biology, Minors in Chemistry, Mathematics
The University of Texas at Austin 2001 — 2004
Chemical Engineering
TNCI June 2015 - Present
One Source Networks April 2013 - June 2015
TelePacific Communications July 2012 - March 2013
Grande Communications Networks LLC March 2008 - July 2012
Unisys March 2006 - March 2008
Skills
Customer Service, Technical Support, Cisco Routers, Telecommunications, Microsoft Office, Cable Networks, VoIP protocols SIP, Data Center, Ticketing Systems, Microsoft Exchange, Enterprise Software, Broadband Networks, Cable Modems, Wireless Routers, VoIP, Computer Network..., Networking
Education
Texas State University
Comcast Business March 2013 - Present
Comcast Enterprise Services January 2010 - Present
W W Grainger 2006 - 2009
Telepacific Communications 2001 - 2005
XO Communications 2000 - 2001
Skills
Network Security, Managed Services, Fiber Optics, MPLS, VoIP, Direct Sales, Collocation, Consultative Selling, Solution Selling, Colocation, IP, Private Line, Contract Negotiations, Metro Ethernet, SIP Trunking, SIP, Sales Process, Cold Calling, Unified Communications, Telecommunications, LAN/WAN, Selling, WAN, Cloud Computing, Data Center, Call Center, Broadband
Education
University of California, Davis 1991 — 1995
BA, Rhetoric and Communications
Mitel March 2013 - Present
TelePacific Communications May 2008 - March 2013
G-Tech Professional Staffing November 2007 - May 2008
Gaynor Telesystems, Inc. January 2005 - November 2007
Capture Technologies November 2000 - December 2004
Ingersoll Rand June 1997 - June 2000
Skills
Telecommunications, Direct Sales, Solution Selling, Account Management, VoIP, Co-location, Managed Services, Cold Calling, Sales Management, Sales, New Business Development, Salesforce.com, SIP Trunking, Business Development, Customer Service, Mobile Devices, Call Centers, Data Center, Management, Sales Operations, Cloud Computing, IP, Sales Process, Wireless, B2B, Key Account Management, Customer Satisfaction, Unified Communications, Recruiting, Selling, Competitive Analysis, Contract Negotiation, Vendor Management, Leadership, Customer Retention, Lead Generation
Education
University of California, Davis 1992 — 1997
BS, Agricultural and Managerial Economics
Black Box Network Services May 2014 - Present
TelePacific Communications August 2012 - May 2014
XO Communications March 2010 - June 2012
One Communications March 2008 - March 2010
Skills
Co-location, Managed Services, Unified Communications, MPLS, Disaster Recovery, Business Continuity, Cloud Services, Hosted PBX, Offsite Backup, Data Center, PRI, SIP Trunking, VoIP, WAN, Networking, Dedicated Internet, Cloud Computing, Solution Selling, Metro Ethernet, Ethernet, IP, Salesforce.com
Education
Springfield College 2003 — 2007
Bachelor's, Business Management
Time Warner Cable March 2012 - Present
TelePacific Communications April 2011 - March 2012
Cbeyond October 2010 - April 2011
Animus Investment Group January 2009 - October 2010
Oracle August 2007 - January 2009
Pitney Bowes April 2005 - July 2007
Organic, Inc. June 1999 - September 2001
Skills
Telecommunications, Business Relationship..., Marketing Communications, VoIP, Operations Management, Direct Sales, SEM, E-commerce, Sales, Lead Generation, New Business Development, MPLS, Start-ups, Managed Services, Sales Operations, Integration, Selling, Account Management, B2B, CRM, Salesforce.com, Solution Selling, Cold Calling, Sales Process, Security, Strategic Partnerships, IP, Pre-sales, SaaS
Education
San Jose State University 2002 — 2005
Bachelor's of Science, Business Administration, Marketing
TelePacific Communications May 2010 - Present
Level 3 Communications June 2009 - March 2010
Level 3 Communications 2008 - 2009
PBM IT Solutions 2006 - 2008
SBC 2001 - 2006
Skills
Managed Services, Co-location, Solution Selling, Cloud Computing, MPLS, Unified Communications, VoIP, Telephony, SIP Trunking, Ethernet, SIP, Hosted Services, Business Development, T1, Direct Sales, Telecommunications, WAN, Data Center, Channel Partners, IP
Education
The Ohio State University 1982 — 1984
BSBA, Finance
Mentor High School
Top Value Leads, Inc October 2011 - Present
TelePacific Communications September 2011 - Present
Insphere Insurance Solutions January 2010 - February 2012
AT&T Mobility July 2004 - November 2009
Skills
Direct Sales, Cold Calling, Outside Sales, Account Management, Sales Process, Salesforce.com, Call Center, Sales, Solution Selling, Sales Presentations, Sales Management, Telemarketing, Insurance, Life Insurance, Health Insurance, Supplemental Health, Customer Retention
Education
Truckee Meadows Community College 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications
Galena High School 1994 — 1998
KOMPAN A/S February 2015 - Present
TelePacific Communications December 2013 - February 2015
Social Medium LLC April 2013 - December 2013
COXnet (Cox Newspapers, Inc) August 2011 - October 2012
Cox Communications January 2011 - July 2011
Skills
Newspapers, Online Advertising, Advertising, InDesign, Photoshop, Illustrator, HTML, PHP, jQuery, JavaScript, Project Management, Agile Methodologies, XML, SharePoint, Apache, Marketing, Management, Salesforce.com, Social Media Marketing, Social Media, Facebook, SEM, Account Management, Customer Service, Digital Marketing, Email Marketing, New Business Development, Marketing Strategy, Sales
Education
Texas State University-San Marcos 2005 — 2008
Bachelor of Education (B.Ed.), Kinesiology and Exercise Science
TelePacific Communications August 2015 - Present
vCom Solutions, Inc. July 2010 - February 2013
vCom Solutions, Inc. July 2007 - July 2010
CROSSMARK August 2004 - July 2007
Livermore Area Recreation & Park District January 2000 - July 2004
Skills
Management, Telecommunications, Sales, Cloud Computing, CRM, Solution Selling, Managed Services, SaaS, Account Management, Project Management, Wireless, VoIP, Professional Services, Sales Process, Customer Service, Unified Communications, Co-location, Enterprise Software, IP, Data Center, Vendor Management, Salesforce.com, Cisco Technologies, Direct Sales, Selling
Education
Sonoma State University
TelePacific Communications 2011 - Present
Z Private Post & Ascent Real Estate January 2007 - December 2011
Veramark Technologies August 1996 - May 2003
AT&T April 1992 - December 1995
Skills
Call Center, Solution Selling, Salesforce.com, VoIP, Management, Unified Communications, SaaS, Channel, Account Management, Telecommunications, Direct Sales, Selling, Sales Process, Sales, Telephony, Sales Management, Call Centers, Managed Services
Education
The University of Texas at El Paso
BA, Communications/Journalism
Amdocs July 2015 - Present
Desert Hills Artists April 2009 - Present
Amdocs October 2013 - April 2015
NextGen Information Services July 2012 - August 2013
Station Casinos January 2012 - July 2012
IBM October 2011 - November 2011
AT&T (SBC Internet Services, Inc) May 2010 - September 2011
RadioShack, #01-9499 July 2009 - May 2010
TelePacific Communications September 2007 - September 2008
AT&T April 2007 - July 2007
Skills
Vendor Management, Inventory Management, Purchasing, Supply Chain Management, Change Control, Telecommunications, Customer Service, Process Engineering, Team Building, Program Management, SDLC, PowerPoint, Process Improvement, MS Project, Contract Management, Business Analysis, Visio, Project Planning, Microsoft Office, Problem Solving, Excel, Budgeting, Change Management, Word, Access, Contract Negotiation, Process Development, Negotiation, Scheduling, Documentation, Requirements Analysis, Vendor Relations, Mentoring, Call Center, Analysis, MS Office Suite, Administration, Risk Management, Forecasting, Microsoft Excel, Budgets, Software Documentation, Project Delivery, IT Management, Project Management, Agile Methodologies, PMO, Databases, Team Leadership, Leadership
Education
Strayer University 1993 — 1996
BS-CS, Computer Information Systems
Basic High School 1956 — 1957
HS Diploma, Academic
Strategic Products and Services (SPS) October 2013 - Present
Carousel Industries February 2010 - October 2013
BrantTel Networks February 2008 - February 2010
Daycom Systems August 2005 - February 2008
TelePacific Communications February 2001 - August 2005
Skills
Telecommunications, Vendor Management, Telephony, PMP, PMO, Program Management, Project Delivery, Project Portfolio..., Project Management, Account Management
Education
San Diego State University-California State University 2000 — 2000
College of Extended Studies- Professional Certificate Program, E-Commerce and Marketing
San Diego State University-California State University
Bachelor's degree, Political Science and Government
TelePacific Communications April 2014 - Present
Silver Oak Cellars & Twomey Cellars September 2013 - Present
McCaulou's November 2013 - March 2014
Anderson Group Public Relations January 2013 - June 2013
Jonathan Ratter Luxury Branding, Event Sponsorships & Charitable Fundraising September 2008 - June 2013
Town of Yountville June 2008 - August 2012
V.O.I.C.E.S. Youth Center June 2011 - August 2011
Skills
PowerPoint, Event Management, Editing, Microsoft Excel, Research, Public Speaking, Conflict Resolution, Oral & Written..., Customer Service, Telecommunications, Network Monitoring Tools, Social Media Marketing, Database Design, Communication, Time Management, Administrative Work, Microsoft Office, Microsoft Word, Windows, Outlook, Strategic Planning, Account Management, Sales, High Pressure Situations, Event Planning, Managed Services
Education
University of California, Los Angeles 2009 — 2013
Bachelor of Arts (B.A.), Psychology, 3.61
University of California, Los Angeles 2009 — 2013
Minor, Anthropology, 3.69
TelePacific Communications September 2014 - Present
Truphone January 2014 - September 2014
Sprint Nextel January 2012 - December 2013
Sprint April 2010 - December 2011
24 Hour Fitness October 1998 - November 2009
Skills
Unified Communications, Wireless, Managed Services, MPLS, Solution Selling, Telecommunications, M2M, Fitness Training, Sales Management, P&L Responsibility, Financial and..., Oil & Gas Industry, VoIP, Account Management, Project Management, Business Continuity, B2B, CRM, Direct Sales, Enterprise Software, Leadership, Mobile Devices, New Business Development, P, Sales, Sales Operations, Sales Process, Selling
Education
Texas A&M University-Kingsville 1995 — 1998
Business Administration, Management and Operations
SmartDraw Software May 2011 - Present
U.S. Navy Reserve December 2009 - Present
TelePacific Communications March 2008 - March 2009
Danbru Wire & Cable November 2006 - December 2007
Skills
Customer Service, Sales, Account Management, CRM, Call Centers, Leadership, Marketing Strategy, New Business Development, Sales Process, Salesforce.com
Education
Southwestern College 2013 — 2016
Macy's April 2012 - Present
Macy's August 2006 - Present
Jamba Juice February 2004 - August 2006
Telepacific Communications July 2001 - February 2004
Skills
Cross-functional Team..., Leadership, Data Center, Project Management, Team Building, Management, Cisco Technologies, Telecommunications, Vendor Management
Education
San Francisco State University 1995 — 1999
Jobvite March 2014 - Present
Indeed.com September 2011 - March 2014
WiLine Networks February 2011 - September 2011
Avis Budget Group February 2009 - February 2011
YetiZen 2011 - 2011
TelePacific Communications September 2007 - December 2009
Cintas May 2004 - August 2007
Skills
New Business Development, Cold Calling, Strategic Partnerships, Direct Sales, Account Management, Start-ups, Competitive Analysis, Sales Process, Negotiation, Strategic Planning, Team Leadership, Mobile, B2B, E-commerce, Customer Satisfaction, Social Media, Lead Generation, Social Networking, Advertising, Customer Retention, Social Media Marketing, Sales, Mentoring, Employee Training
Education
Bachelor's Degree 1998 — 2002
BS, English
Towson University
Bachelor of Science (BS), English Language and Literature, General
Employment Development Department State of California June 2010 - Present
National Agents Alliance 2009 - Present
NAA - National Agents Alliance 2008 - Present
Telepacific Communications April 2008 - January 2009
Comcast November 2007 - April 2008
Sprint Nextel June 2004 - June 2005
Sprint Communications 1992 - 2005
Education
University of the Pacific 1974 — 1975
Credential, Education
San Francisco State University 1966 — 1968
TelePacific Communications May 2015 - Present
AT&T June 2013 - May 2015
Skills
Management, Sales, Customer Experience, Marketing, Telecommunications, Direct Sales, Solution Selling, Managed Services, VoIP, Wireless, sales management
Education
Texas State University 2009 — 2013
Bachelor of Arts in Communication Studies, Mass Communication/Media Studies
Rockwall High School 2003 — 2006
Basic Studies, General Studies
TelePacific Communications June 2015 - Present
Acropolis Technology Group May 2007 - June 2015
Schnuck Markets, Inc. June 2004 - February 2007
Skills
Microsoft Licensing, IT Solutions, Emerging Technologies, Virtualization, Network Security, Cisco Technologies, VMware ESX, Windows XP, VMware, Network Administration, Storage, Security, Citrix, Windows 7, DNS, Computer Hardware, Networking, Microsoft Exchange, DHCP, Data Center, XP, Servers, Troubleshooting, Windows Server, Management, System Administration
Education
Southwestern Illinois College 2014 — 2015
Cisco Networking - CCNA, Cisco Routing & Switching, 92.5%
Lewis & Clark Community College 2006 — 2007
None, Graphic Design
East Alton Wood River High School 2002 — 2006
TelePacific Communications September 2013 - Present
LOGIX Communications July 2012 - August 2013
Hewlett-Packard July 2010 - March 2012
Nortel Networks September 2008 - March 2010
TS3 Telco Solutions III May 2006 - March 2008
NextiraOne, LLC 2003 - 2005
Qwest Communications 2001 - 2003
Convergent Communications 1997 - 2001
Skills
MPLS, Unified Communications, CRM, Networking, Co-location, Cisco Technologies, Disaster Recovery, Sales Operations, Cloud Computing, Direct Sales, Cold Calling, Ethernet, Management, Business Development, Sales
Education
Southern Methodist University 1971 — 1973
MPA, Masters in Public Admin. & Economics
Bishop College 1968 — 1971
BA, Economics & Business Admin.
Charles Schwab & Co., Inc. July 2012 - Present
AB, fsb June 2009 - June 2012
Allonhill, LCC June 2011 - August 2011
University of Phoenix September 1986 - December 2010
TelePacific Communications February 2006 - December 2008
Comcast Cable July 1997 - October 2003
Time Warner Communications April 1995 - July 1997
Mountain Bell/US WEST Communications & Advanced Technologies February 1977 - March 1995
Skills
Telecommunications, Finance, Vendor Management, Risk Management, Call Center, Network Operations, IT Management, Project Planning, SDLC, Management, Access, Networking, Forecasting, Project Management, Software Development, Analysis, Leadership, Integration, Program Management, Call Centers, CRM, Software Documentation, Business Analysis, Agile Methodologies, Business Intelligence, Strategic Planning, Change Management, Computer Network..., Disaster Recovery, PMO, Strategy, Banking, Requirements Analysis, Information Technology, Business Process..., Data Warehousing, Process Improvement, Visio
Education
University of Colorado Boulder 1989 — 1991
MS
The University of New Mexico - Robert O. Anderson School of Management 1983 — 1986
MBA
University of Colorado Boulder 1972 — 1976
BA
Fluke Biomedical April 2007 - Present
Danaher 2007 - Present
Fluke Biomedical, Inc., a Danaher Company 2006 - Present
TelePacific Communications 2000 - 2003
TelePacific Communications 2000 - 2003
Skills
Medical Devices, Sales Management, Sales, Cross-functional Team..., Product Development, Capital Equipment, Product Launch, Sales Operations, Marketing, Product Marketing, Market Development, Key Account Management, Product Management, Direct Sales, Competitive Analysis
Education
The University of Akron 1989 — 1994
TelePacific Communications August 2012 - Present
Tel West Services 2007 - Present
Broadwing 1999 - 2007
NCsoft 2006 - 2006
Fat Tuesday 1996 - 1999
Skills
BGP, Cisco Technologies, IP, Juniper, Troubleshooting, Networking, Cisco IOS, VoIP, Computer Network..., Telecommunications, Juniper Technologies, IS-IS, ATM networks, Switches, JUNOS, Video Production, Video Editing, Lighting, Studio Lighting, Studio Photography, Final Cut Studio, After Effects, Music Videos, Data Center, Ethernet, MPLS, Network Design
Education
The University of Texas at Austin 1989 — 1994
Bachelor of Music, Music
The University of Texas at Austin
Bachelor of Music, Tuba
SolarCity March 2014 - Present
Worldwide Supply January 2013 - March 2014
Planet Solar January 2013 - December 2013
Planet Solar February 2010 - January 2013
REC Solar March 2009 - January 2010
TelePacific Communications September 2008 - January 2009
Network Hardware Resale January 2005 - January 2008
Enterprise Car Sales January 2004 - December 2004
Verizon Wireless August 2000 - December 2003
Skills
Consultative Sales, Account Management, Result Oriented, Sales Management, Branding & Identity, PV Enthusiast, Building Relationships, Team Building, Lead Generation, Business Development, Solution Selling, Cisco Technologies, IT Solutions, Solar Energy, Team Management, Sales Operations, Alternative Energy, Networking, Contract Negotiation, Selling, Sales Process, B2B, Photovoltaics, Sales, Marketing, Competitive Analysis, Leadership, Management, Negotiation, Strategy, Strategic Planning, Telecommunications
Education
University of Arizona 1996 — 2004
Bachelor of Arts, Communication
Royal High School 1992 — 1995
TelePacific Communications September 2011 - Present
IMERITI, INC February 2010 - September 2011
Cbeyond March 2008 - January 2009
SPECTRUM RESTAURANT GROUP August 2004 - December 2004
Merrill Lynch June 2004 - August 2004
BANANA REPUBLIC January 1998 - January 2003
Skills
Insurance, Sales, Marketing, Employee Benefits, New Business Development, Account Management, Sales Process, Sales Management, Business Planning, Management, Sales Operations, Contract Negotiation, CRM, Customer Service, Training, Recruiting, Customer Retention, Call Centers, Networking, Time Management, Forecasting, Program Management, Cold Calling, Managed Services, Selling, Direct Marketing, Direct Sales, Salesforce.com, Solution Selling
Education
NATIONAL UNIVERSITY 2005 — 2009
Bachelors, Business Management
San Francisco State University, College of Business 2003 — 2004
International Business, Chinese
Paramount Pictures Shakespeare Workshop ModeratorTheatre WestSeptember 2006 - Present
TelePacific Communications 2005 - 2007
Walt Disney Studios 2000 - 2002
Theatre West March 1999 - February 2000
Universal Studios Hollywood 1993 - 1998
Education
The New School 2002 — 2005
University of Southern California 1987 — 1992
TelePacific Communications July 2010 - Present
Field Asset Services April 2009 - July 2010
Mitel April 2001 - April 2009
Mitel Networks 2001 - 2009
Skills
Solution Selling, Telephony, ATM networks, Microsoft Office, VoIP, Product Demonstration, Unified Communications, Telecommunications, Provisioning, Product Development, SIP, MPLS, Routers, Salesforce.com, Product Management, Co-location, VPN, Managed Services, Ethernet, Call Centers, Selling, Firewalls, Wireless, IP, SIP Trunking, Networking, WAN, Metro Ethernet, T1, LAN-WAN, Network Engineering, Direct Sales, Cisco Technologies, Servers, Cloud Computing, Video Conferencing, Optical Fiber, ATM Networks
Education
Sul Ross State University
State of Texas HHSC April 2012 - Present
TelePacific Communications October 2011 - March 2012
Dell August 2000 - September 2011
Quintiles October 1998 - August 2000
Xtranet Systems August 1997 - October 1998
Education
St. Mary's University 1995 — 1997
MS, CIS
TelePacific Communications July 2007 - Present
TelePacific Communications July 2007 - Present
Vensoft January 2007 - June 2007
Vensoft Inc January 2007 - June 2007
Education
The University of Memphis
MS, Management Information Systems.
The University of Memphis
MBA, Marketing.
University of Mumbai
LLM, Public International Law.
University of Mumbai
MCom, Advanced Cost and Management Accounting.
GKN Aerospace June 2015 - Present
TelePacific Communications February 2014 - June 2015
Contract March 2013 - January 2014
Cequent Performance Products May 2012 - March 2013
Linear Corporation July 2005 - May 2012
Skills
Training, Wireless, Security, Sales, Direct Sales, Account Management, Troubleshooting, Electronics, Solution Selling, Telecommunications, Managed Services, VoIP, CCTV, IP Cameras, Integration, Unified Communications, Access Control, Technical Training, Networking, Team Leadership, Video over IP, Technical Support, Hardware, Intrusion Detection, Biometrics, Fire Alarm, Testing, System Design, Security+, Alarm Systems, IP CCTV, Software Documentation, Operating Systems, Home Theater, Instructional Design, Engineering, Electrical Engineering, Process Improvement, Program Management
Education
San Diego State University-California State University 2002 — 2005
Harmony School of Science August 2014 - Present
Hutto Elementary School September 2013 - August 2014
TelePacific Communications September 2012 - August 2013
Velata June 2012 - August 2013
Scentsy Candles October 2008 - August 2013
Level 3 Communications November 2010 - June 2012
Avalar Austin Real Estate October 2007 - May 2011
Broadwing Communications February 2000 - September 2002
National Instruments June 1996 - February 2000
Skills
Microsoft Excel, Training, Teamwork, Telecommunications, Leadership, Customer Service, Team Building, VFO (Virtual Front..., Circuit Vision, ASRXchange, Problem Solving, Collaborative Problem..., Process Improvement, Process Management, Critical Thinking, High Pressure..., Process Optimization, Order Management, Order Processing, Multi Tasking, Document Drafting, Training Documentation, Optical Fiber, VoIP, Call Centers, Troubleshooting, Professional..., Networking, Coaching, Strategic Partnerships, Customer Satisfaction, Strategic Planning, Time Management, Budgets, Selling, Vendor Management
Education
The University of Texas at Austin 1993 — 1996
BA, Gov't
Del Mar Junior College 1990 — 1992
Associates of Art Degree, Political Science and Government
WidePoint Corporation September 2013 - Present
Independent IT/Business Consultant March 2013 - August 2013
Widepoint Solutions Corp, a Widepoint Company January 2012 - February 2013
Comstructure LLC January 2008 - December 2011
TMC Communications January 2002 - August 2007
TelePacific Communications June 2001 - January 2002
Praxidigm Intelligence September 2000 - February 2001
XO Communications July 1997 - September 2000
WorldCom February 1991 - July 1997
Hertz Claims Management August 1987 - February 1991
Skills
Managed Services, Telecommunications, VoIP, SIP, Vendor Management, Wireless, Cloud Computing, Project Management, Data Center, Unified Communications, Networking, Security, Account Management, SaaS, Management, Leadership, Business Development, Solution Selling, Telephony, Disaster Recovery, Software Development, Call Centers, Mobile Devices, Professional Services, MPLS, Cisco Technologies, Enterprise Software
Education
St. Mary's University
MBA, Finance, General
University of the Pacific
BS, Computer Science
Frontier Fire Protection, Inc. October 2008 - Present
TelePacific Communications October 2007 - October 2008
AT&T 1999 - 2007
Skills
Human Resources, Sales, Microsoft Office, Managed Services, Telecommunications, Team Building, Account Management, Salesforce.com, Direct Sales, Customer Service, Solution Selling, Customer Retention, Call Centers, Team Leadership, Training, Sales Management
Education
University of California, Berkeley 2014 — 2016
American River College 2011 — 2013
Associate of Science (A.S.), Social Sciences, Psychology
University of California, Berkeley
Bachelor's degree, Psychology
TelePacific Communications July 2013 - Present
One Source Networks April 2013 - July 2013
Genesys / InterCall Conferencing June 2005 - April 2013
Airband Communications June 2004 - June 2005
Ionex / Birch Communications December 1999 - May 2004
Qwest October 1993 - November 1999
Skills
Video Conferencing, Unified Communications, Salesforce.com, Telecommunications, SaaS, Account Management, Solution Selling, Direct Sales, SIP Trunking, Managed Services, VoIP, Sales, Sales Operations, Cloud Computing, Sales Management, Sales Process, Strategic Partnerships, Cold Calling, New Business Development, Channel Partners, Selling, Co-location, Management, Professional Services, Wireless, Leadership, Software Industry, Contract Negotiation, Product Marketing, Enterprise Software, Channel Sales, IP, Business Development, Key Account Management, Data Center, MPLS, Call Centers, Hosted Services, Telepresence, SIP, Sales Presentations, Lead Generation, B2B, Go-to-market Strategy, Partner Management, CRM, International Sales, Coaching, Product Management, Telephony
Education
University of Arizona 1982 — 1986
BA, General Business
TelePacific Communications January 2008 - Present
PAETEC January 2003 - January 2006
Premiere Technologies 1998 - 1999
ICG Communications 1996 - 1998
Skills
MPLS, Managed Services, Selling, Co-location, Direct Sales, Sales, Telecommunications, Solution Selling, Unified Communications, Account Management, VoIP, Sales Management, SIP Trunking, Sales Process, Cloud Computing, SaaS, Business Development
Education
SUNY Brockport 1985 — 1988
Bachelor's degree, Marketing
PharmaLogics Recruiting, an Inc. 5000 Company February 2015 - July 2015
Granite Telecommunications/Bay State Search August 2014 - December 2014
Medical Specialties Distributors, LLC/King and Bishop June 2014 - August 2014
Tech Staffing September 2009 - May 2014
Integrated Project Services September 2009 - May 2014
Spherion June 2004 - July 2008
Milgard Manufacturing October 2001 - August 2003
TelePacific Communications June 2000 - June 2001
Skills
Talent Acquisition, HRIS, College Recruiting, Workforce Planning, Vendor Management, Technical Recruiting, Direct Recruiting, Contract Recruitment, Full Cycle Recruiting, Recruiting, Human Resources, Sourcing, Succession Planning, Temporary Placement, Talent Management, Strategic Sourcing, Business Development, Management, Interviews, Hiring, Consulting, Strategy, Temporary Staffing, Business Process..., Onboarding, Screening Resumes, Benefits Negotiation, Executive Search, Employee Training, Account Management, Applicant Tracking..., Leadership Development, Project Management, Internet Recruiting, Permanent Placement, Strategic Planning, Time Management, Employer Branding, Personnel Management, Training, Screening, Performance Management, Cold Calling, Employee Relations, Leadership, Recruitment Advertising, Employee Engagement, Staffing Services, Resume Writing, CRM
Education
Syracuse University
Bachelor's Degree, Martin J. Whitman School of Management /Retail Management
Thayer Academy
TelePacific Communications April 2015 - Present
Skills
Healthcare, Customer Service, Microsoft Word, CPR Certified, HIPAA, Patient Education, Treatment, Medical Terminology, Data Entry, Surgery
Education
San Jose State University 1999 — 2003
Bachelor’s Degree, Kinesiology and Exercise Science, 3.0
San Jose City College
Associate’s Degree, Dental Clinical Sciences, General, 3.75
TrustRadius June 2014 - Present
Freelance Writing and Editorial Services December 2013 - May 2014
TelePacific Communications January 2013 - November 2013
etailinsights 2012 - 2012
Hoovers Inc. 2007 - 2011
Hoovers Inc. 2005 - 2007
ACS, a Xerox Company 2003 - 2005
Skills
Research, Copy Editing, Writing, Team Building, Team Leadership, LexisNexis, Factiva, Event Planning, Customer Service, Proofreading, Training New Employees, Web Content, Online Content Creation, Building Relationships, Client Relationship..., Word, Excel, Outlook, Editing, Online Research, Newsletters, Fact-checking, Microsoft Word, Content Strategy, Content Management, Social Media, Content Writing, Training, Data Quality, Microsoft Excel, Content Development, CRM, Interviews, Lead Generation, Journalism, Creative Writing, Blogging, Social Networking, Facebook, Technical Writing, New Hire Training, Management, AP Style, Editorial, Software Documentation
Education
The University of Texas at Austin
BA, English
Telepacific Communications May 2007 - Present
SBC September 1999 - May 2007
Petrocon Engineering May 1996 - May 1999
Skills
Telecommunications, T1, Private Line, Telecommunication..., VoIP, Project Management, Network Design, Managed Services, MPLS, Ethernet
Education
The University of Dallas 2000 — 2003
MBA, Telecommunications Management
Texas A&M University 1990 — 1995
BS, Mechanical Engineering
Lincoln High School
Lincoln High School
TelePacific Communications June 2011 - May 2013
California Experience January 2009 - July 2011
Skills
Unified Communications, Managed Services, Account Management, Telecommunications, Solution Selling, Sales Process, Co-location, Direct Sales, Wireless, Sales Operations
Education
The Johns Hopkins University 2004 — 2008
Bachelor of Science (BS), Sociology, Business
BSN Medical October 2015 - Present
TelePacific Communications November 2013 - October 2015
Sprint August 2004 - November 2013
Skills
Telecommunications, Solution Selling, Customer Experience, Direct Sales, Managed Services, Cellular Communications, Customer Retention, Strategic Partnerships, Salesforce.com, Unified Communications, Mobile Devices, Sales Operations, Sales Process, Wireless, Customer Satisfaction
Education
The University of Texas at San Antonio 1998 — 2003
Bachelor's degree, Kinesiology
TelePacific Communications February 2014 - Present
TelePacific Communications October 2012 - February 2014
Grande Communications August 2005 - September 2012
Grande Communications Networks LLC August 2005 - June 2007
Time Warner Cable March 2004 - August 2005
Charter Funding October 2003 - March 2004
Broadwing Communications December 2000 - November 2002
Skills
Telecommunications, Call Center, DSL, Fiber Optics, Wireless, Troubleshooting, TCP/IP, Account Management, Customer Service, Windows, Outlook, Software Documentation, VoIP, Team Building, Windows 7, Operating Systems, Ethernet, Call Centers, Networking, Broadband, Technical Support, MPLS, IP, Managed Services, Co-location, Computer Network..., SIP
Education
University of Phoenix 2013 — 2014
Graduate Project Management, Project Management, A
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, A
Southeastern Louisiana University 1991 — 2000
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
TelePacific Communications June 2002 - January 2011
Education
Towson University
BA, Business Adminstration
Paychex May 2015 - Present
TelePacific Communications 2014 - April 2015
Verizon July 2011 - July 2014
Skills
Solution Selling, Direct Sales, Telecommunications, Salesforce.com, Customer Retention, Mobile Devices, Cold Calling, Wireless, Selling, Sales Operations, M2M, Professional Services, Managed Services, Data Center, Unified Communications, Network Security, SaaS, Enterprise Software, Human Resources, Sales, Account Management
Education
Scripps College 1994 — 1999
B.A., Biology
United States Department of Defense October 2014 - Present
TelePacific Communications April 2014 - October 2014
UniGroup Relocation Network February 2014 - April 2014
SAIC December 2010 - July 2013
BAE Systems, Inc. January 2010 - December 2010
Thomson Reuters September 2009 - January 2010
Verizon Enterprise Solutions November 2007 - May 2009
Verizon Enterprise Solutions June 1999 - November 2007
Skills
Ethernet, Wireless, Managed Services, Telecommunications, Vendor Management, Project Management, Technical Support, Data Center, Cisco Technologies, Requirements Analysis, Troubleshooting, Integration, Routers, Frame Relay, VoIP, Management, Service Delivery, Network Design
Education
St. Louis Community College 1988 — 1990
Associate of Arts (AA), Tourism and Travel Services Management
Lindbergh High School 1984 — 1988
Diploma, Basic Skills and Developmental/Remedial Education
XO Communications July 2013 - Present
Cogent Communications January 2013 - July 2013
CARRIER ADVISORS January 2011 - January 2013
Verizon March 2012 - June 2012
TelePacific Communications June 2002 - January 2011
Skills
MPLS, Co-location, Telecommunications, Solution Selling, SIP Trunking, Cloud Computing, Contract Negotiation, Hosted Services, IP PBX, Business Development, Business Strategy, Cloud Security, Cloud Storage, VoIP, Account Management, Customer Retention, Managed Services, CRM, Channel Sales, Vendor Relationship..., Wireless Broadband, Unified Communications, IP, Ethernet
Education
Towson University
Business Administration
Sandler Partners October 2013 - Present
TelePacific Communications May 2003 - September 2013
Nevada Environmental Resources June 2002 - May 2003
Policy Studies, Inc January 2000 - September 2001
The Advisory Board Company September 1999 - January 2000
United States Information Agency May 1998 - August 1998
Skills
Long Distance, Managed Services, Direct Sales, Cold Calling, Co-location, Solution Selling, SIP Trunking, MPLS, Unified Communications, Telecommunications, Sales Operations, Account Management, Enterprise Software, VoIP, Cloud Computing, Selling, Data Center, Telephony, WAN, Customer Retention, Call Centers, Strategy, Sales Process, Salesforce.com, Sales, Security, Networking, Wireless, Program Management, Disaster Recovery, Strategic Partnerships, SaaS, Professional..., Channel Partners, Contract Negotiation, Training, Mobile Devices
Education
Seton Hall University 1995 — 1999
BS, Political Science
Comcast Business Services September 2010 - January 2015
TelePacific Communications January 2002 - August 2010
Advanced Telecom Group January 2001 - May 2002
Nextel Communications December 2000 - December 2001
Skills
Account Management, Solution Selling, Direct Sales, Sales, Salesforce.com, Telecommunications, Sales Process, Cold Calling, Sales Management, Selling, Co-location, VoIP, Sales Presentations, B2B, Sales Operations, SIP Trunking, CRM, New Business Development, pro tools, Guitar teacher, Musical Instrument Sales, Managed Services
Education
San Francisco State University
Bachelor of Arts Communications, Communications
IntelesysOne January 2015 - Present
PSI Network, Inc. February 2014 - July 2014
TelePacific Communications November 2011 - February 2014
Tel West Network Services June 2011 - November 2011
Arico & Associates October 2007 - June 2010
FEM Apparel January 2006 - July 2007
Skills
Telecommunications, Inside Sales, Hosted Services, Co-location, Hosted Voice, Contract Negotiation, Sales Operations, Customer Service, Account Management, Sales Process, VoIP, Solution Selling, CRM, MPLS, T1s, Managed Services, Unified Communications, SIP Trunking, Wireless, Broadband, T1, Ethernet, Data Center, Internet Services, Business Development, Photoshop, Metro Ethernet, Management, Cloud Computing, Product Knowledge, Bandwidth, Constant Contact, PRI, Long Distance, Networking, Strategic Planning, Accounts Receivable, Optical Fiber, Private Line, DSL, eFax, Ethernet over Copper, Fiber Optic Networks, Professional..., POTS, MPLS Networking, Bandwidth Optimization, QuickBooks
Education
TelePacific 2011 — 2013
Hosted PBX
Brooks College 2006 — 2007
Associate's Degree, Fashion/Apparel Design, 3.8 GPA
The Art Institute of California-Los Angeles 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Fashion/Apparel Design
Cogent Communications July 2015 - Present
Wave Broadband Business Solutions May 2014 - July 2015
TelePacific Communications April 2013 - April 2014
CBEYOND COMMUNICATIONS October 2010 - October 2012
CSAA/AAA May 2008 - August 2009
NATIONS BUILDERS INSURANCE SERVICES, INC. (NBIS) July 2007 - March 2008
DE LEON INSURANCE AGENCY March 1999 - June 2007
Skills
Direct Sales, Sales Presentations, Sales Management, New Business Development, Cloud Computing, Management, Customer Service, Negotiation, Salesforce.com, Marketing, Training, Sales Process, B2B, Selling, Solution Selling, Team Building, Leadership, Networking, Business Planning, Customer Satisfaction, Customer Retention, Strategic Partnerships, Sales Operations, CRM, Recruiting, Lead Generation, Insurance, Business Development, Sales
Education
San Francisco State University
Bachelor's degree, Business Administration/Accounting & Marketing/Advertising
Level 3 Communications January 2002 - Present
TelePacific Communications September 1999 - September 2000
MCI Corporation August 1994 - August 1999
Education
San Jose State University 1990 — 1993
BS, Major in Business Marketing and Minor in Computer Science
TelePacific Communications April 2012 - Present
Law Office of Ben Abbott, P.C. November 2009 - April 2011
Skills
Solution Selling, Account Management, Optical Fiber, Direct Sales, Cold Calling, Telecommunications, B2B, Networking, Call Centers, Customer Satisfaction, Customer Service, Hosted Voice, IP, Managed Services, Marketing, Sales, Sales Process, Salesforce.com, Selling, Telephony, Unified Communications, VoIP, Wireless, Security
Education
Tyler Junior College 2001 — 2003
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Information Technology for People December 2012 - Present
TelePacific Communications 2007 - 2009
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1997
B.S., Computer Science
TelePacific Communications July 2007 - Present
Vantage Oncology April 2005 - June 2007
ARAMARK Refreshment Services August 2002 - August 2004
TCT Logistic July 2001 - December 2001
Nortel Networks May 1999 - December 1999
Skills
Accounting
Education
The University of Calgary 1995 — 2001
Bachelor of Commerce, Accounting
Panera Bread July 2015 - Present
Charter Communications April 2015 - July 2015
Charter Communications April 2014 - April 2015
DISA August 2013 - April 2014
Secure Data Technologies, Inc, March 2013 - August 2013
DISA November 2012 - March 2013
TelePacific Communications October 2011 - November 2012
United States District Court June 2009 - October 2011
Skills
Cisco Technologies, BGP, WAN, Routing, Routers, QoS, Juniper, SIP, Security, HSRP, CCNA, SNMP, Networking, CCNP, Security+, Active DoD Secret..., EIGRP, OSPF, RIP, VRF, MPLS, Pseudowire, ServiceInstance, VRRP, SIP Header Manipulation, RTP, Cisco, Acme Packet, Adtran, Sidewinder, Cisco Call Manager, VitalSuite, Remedy Ticketing System
Education
Southern Illinois University, Edwardsville 2007 — 2008
Master of Public Administration (MPA), Public Administration and Policy Analysis
Southern Illinois University, Edwardsville 2003 — 2007
Bachelor of Science (BS), Criminal Justice Studies, Minor: Computer Science, Minor: Philosophy
TelePacific Communications October 2011 - Present
Radioshack Corporation October 2010 - October 2011
Verizon Wireless November 2007 - June 2010
Skills
Telecommunications, Managed Services, Unified Communications, Solution Selling, VoIP, MPLS, Direct Sales, Wireless, Co-location, Account Management, Cold Calling, Sales Process, Telephony, Selling
Education
IT university 2013 — 2014
CCNA, Network and System Administration/Administrator
Southern Illinois University, Carbondale 1998 — 2010
Business Administration and Management, General
TelePacific Communications 2012 - Present
Sprint 2008 - 2011
Verizon Wireless 1998 - 2008
Skills
Solution Selling, Managed Services, Direct Sales, Telecommunications, Unified Communications, VoIP, MPLS, Account Management, Salesforce.com, Sales Process, Cold Calling, Wireless, Sales Operations, Cloud Computing, B2B, Consultative Selling
Education
San Joaquin Delta College 1978 — 1979
Certified Emergency Medical Technician I, Fire Science/Fire-fighting, 4.0
TelePacific Communications December 2010 - December 2013
Corporate Purchasing Solutions January 2010 - November 2010
T-Mobile December 2003 - December 2009
Skills
Negotiating at length..., Constant business for..., Building trust with..., Solution Selling, Direct Sales, Managed Services, VoIP, Unified Communications, Account Management, Cold Calling, Salesforce.com, Sales Process, Wireless, Co-location, Selling, Sales Operations
Education
Texas Tech University
Bachelor's degree, Marketing
The Wiewel Law Firm July 2014 - Present
TelePacific Communications April 2014 - July 2014
TelePacific Communications August 2011 - April 2014
Skills
Wireless, VoIP, Telecommunications, IP, Ethernet, Project Management, Circuit Design, Co-location, Data Center, T1, Telephony, Troubleshooting, Unified Communications, Call Centers, Customer Satisfaction, Customer Service, MPLS, Managed Services
Education
The University of Texas at Austin 2001 — 2005
Bachelor of Arts (BA), Government
TelePacific Communications May 2015 - Present
Transamerica Retirement Solutions June 2013 - April 2015
Boys & Girls Clubs of Carson October 2012 - August 2013
Beach Walk Café August 2010 - September 2012
Skills
Finance, Investments, Retirement Planning, Retirement, Mutual Funds, Fixed Income, Equities, Financial Risk, Executive Management, Budgets, Microsoft Excel, Financial Analysis, Business Planning, Strategic Planning
Education
The California State University
B.S., Finance
TelePacific Communications June 2013 - Present
TelePacific June 2013 - Present
Education
The University of Texas at Austin
TelePacific Communications Sr Account ExecutiveTelePacific CommunicationsDecember 2014 - Present
Comcast Business March 2012 - December 2014
Skills
Sales, Customer Service, Marketing Communications, Forecasting, Closings, Cloud Computing, Negotiation, Cold Calling, Phone Etiquette, Strategic Planning, Networking, Social Networking, Consulting, Listings, Persuader, Coaching, Team Leadership, Management, Account Management, Telecommunications, Sales Management, Direct Sales, Business Development, Sales Operations, New Business Development, B2B
Education
The Ohio State University 2004 — 2008
Bachelor’s Degree, Pharmaceutical Sciences