Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya September 2014 - Present
Avaya September 2012 - September 2014
Avaya April 2011 - September 2012
Mettoni April 2010 - April 2011
Avaya December 2009 - April 2010
Nortel 2006 - December 2009
Institute of Electrical and Electronics Engineers 2002 - 2007
ThomasNet (formerly Thomas Publishing, LLC) 2005 - 2006
Skills
Avaya Fabric Connect, Unified Communications, SIP, VoIP, Contact Centers, Telephony, IP, IVR, Networking, Avaya, Managed Services, CTI, Ethernet, Video Collaboration, Unified Messaging, MPLS, Mobile Devices, Telecommunications, Avaya Technologies, Mobility Strategy
Education
State University of New York at Stony Brook 2000 — 2005
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Hewlett-Packard July 2011 - Present
Apple Inc. May 2009 - July 2011
Avaya September 1996 - November 2008
Skills
Audix, Avaya AES, Avaya Aura, Avaya Communication..., Avaya IP Telephony, Avaya Site..., BCMS, Bid Pricing, Call Accounting, Call Centers, Call Center..., Call Center Architecture, Cloud Computing, CMS, Decommissioning, Disaster Recovery, Integration, IQ, Load Balancing, Media Gateways, Modular Messaging, Network Architecture, Polycom, Polycom Video..., Premise Wiring, Pre-sales, Product Management, Proposal Writing, Public Speaking, Risk Management, SES, Session Border..., SIP Trunking, Software Engineering, TCP/IP, Team Management, Technical Presentations, Technical Support, Technical Training, Technical Writing, Telecommunications, Telecommunications..., Testing, Troubleshooting, Unified Communications, Unix, Vector Design, Vendor Contracts, Vendor Management..., VoIP
Education
Tarrant County College 1983 — 1985
Business Administration and Management, General
Weatherford High School 1978 — 1980
High School Diploma, Cosmetology/Cosmetologist, General
SEPTA September 2013 - October 2014
Avaya July 2012 - February 2013
Corporate Networking, Inc April 2011 - June 2012
Verizon Business / Verizon / Bell Atlantic February 1989 - February 2011
Bell Atlantic January 1995 - December 2003
Touche Ross & Co January 1986 - January 1987
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, MPLS, Ethernet, Telecommunications, Telephony, Co-location, Sales Engineering, T1, Competitive Analysis, SaaS, Sales, Wireless, Data Center, SIP, IP, WAN, Network Design, Channel, Cloud Computing, Direct Sales, Cisco Technologies, Professional Services, SIP Trunking, LAN-WAN, Strategic Partnerships, Integration, Sales Process, CRM, Channel Partners, Vendor Management, Customer Satisfaction, Security, Leadership, Networking, Frame Relay, Selling, Call Centers, Salesforce.com, Strategy, Switches, Pre-sales, Account Management, Sales Operations, Product Management, Video Conferencing, Go-to-market Strategy, Avaya
Education
Temple University 1982 — 1986
BBA, Accounting, 3.48
Temple University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Accounting
Faegre Baker Daniels LLP February 2014 - Present
Lefort LLC January 2012 - February 2014
Covidien March 2007 - December 2011
Covidien January 2005 - February 2007
Avaya April 2004 - January 2005
Jones Day April 2000 - March 2004
United Technologies September 1997 - March 2000
Skills
Patents, Due Diligence, Intellectual Property, Patent Litigation, Licensing, Medical Devices, Water Quality, Aerospace, Telecommunications, Patent Prosecution, Registered Patent..., Software Patents, Patent Portfolio..., Freedom to Operate, IP, Respiratory Products, Surgical Instruments, Surgical Technology, Legal Writing, Strategy, Trade Secrets
Education
Suffolk Law School 1994 — 1997
Juris Doctor, Law
University of Massachusetts at Lowell 1987 — 1990
Bachelor of Science, Engineering
Keller Williams Realty Showcase Properties January 2015 - Present
Tuna Inc. June 2012 - July 2013
Sprint Nextel August 2011 - June 2012
Avaya January 2001 - September 2002
Avaya September 1999 - January 2001
Guoxin Lucent Technologies Network Technologies Co., Ltd. September 1997 - December 1998
Guoxin Lucent Technologies Network Technologies Co., Ltd. April 1996 - August 1997
AT&T December 1991 - April 1996
Skills
Sales, Manufacturing, Training, Business Intelligence, Account Management, Sales Operations, Direct Sales, Salesforce.com, Sales Management, Project Management
Education
Suffolk University 1991 — 1994
MBA, Business
Unversity of Massachusetts at Amherst 1983 — 1987
Bachelor of Science (BS), Bachelor of Science
Whirlpool Corporation January 2013 - Present
Patheon Inc. March 2009 - December 2012
Patheon Inc. March 2009 - March 2012
Valeant Pharmaceuticals International, Inc. June 2006 - January 2009
Avaya October 2004 - December 2005
ITESM - Mexico City Campus January 2003 - August 2004
GlaxoSmithKline April 2001 - April 2002
Instalaciones Especializadas en Redes, S.A. de C.V. April 1998 - March 2001
Skills
SAP, Cross-functional Team..., Management, Business Process..., Business Intelligence, Team Leadership, Six Sigma, Business Strategy, Supply Chain Management, Procurement, Change Management, International Business, Business Planning, Pharmaceutical Industry, Team Management, Analysis, GMP, GxP, MS Project, Integration, Problem Solving, Inventory Management, Teamwork, Supply Chain, Internet, LIMS, Consumer Products, Technology Integration, Operations Management, Information Management, Excellent communication..., Knowledge Management, E-business, Team player with proven..., Logistics Management, Financial Analysis, Higher Education, SAP WM, Healthcare IT, Pharmaceuticals, Lean Sigma, Project Management with..., Deep business..., Sales Force Automation, Technology..., Consultancy, CRM software, Collaborative, E-commerce, Digital Marketing
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2002 — 2004
Masters, E-Business
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1997
Bachelors, International Business
Johnson & Johnson August 2015 - Present
Johnson & Johnson April 2014 - Present
Avaya May 2010 - April 2014
Avaya January 2005 - May 2010
Cerebrates 2003 - January 2005
Lucent Technologies 1998 - 2003
Hydraweb 2000 - 2001
Tivoli/IBM November 1997 - 1998
AT&T 1995 - 1997
Ewing Cole 1987 - 1995
Skills
ITIL, Enterprise Architecture, Solution Architecture, Data Center, Security, Integration, Sarbanes-Oxley Act, Information Technology, Information Security, Process Improvement, Management, CISA, Disaster Recovery, Change Management, PCI DSS, Risk Assessment, Program Management, SDLC, IT Management, SharePoint, Network Architecture, PMP, Service Delivery, Linux, Internal Audit, COBIT, Technical Architecture, Business Continuity, Process Engineering
Education
Temple University
BS
J.A.M. Consulting January 1998 - Present
Columbia Sportswear 2013 - 2014
Avaya 2011 - 2014
Marchon Eyewear March 2009 - April 2011
Janus Capital Group March 2008 - April 2009
NMHG 2008 - 2008
McCormick September 2007 - November 2007
Computer Associates 2007 - 2007
MassMutual Financial Group 2006 - 2006
Sharp Electronics 2004 - 2005
Skills
SAP BW, SAP Basis, SAP ERP, SAP Netweaver, SAP R/3, SAP Portal, Performance Tuning, ECC, ABAP, SAP XI, SAP, IDOC, Enterprise Portals, Data Migration, SRM, SAP Architecture, Business Intelligence, ERP, Integration, Business Process, SAP Implementation, Consulting, IT Strategy, Management, Enterprise Software, Databases, Disaster Recovery, Requirements Analysis, Business Analysis, Oracle, Business Process..., Unix, CRM, IBM AIX
Education
Swarthmore College 1990 — 1994
BA, Economics, Political Science, Computer Science
University of California, Santa Cruz 1991 — 1992
Belen 1984 — 1990
High School Diploma, High School/Secondary Diplomas and Certificates
Avaya October 2012 - Present
Avaya October 2011 - October 2012
Avaya June 2007 - October 2011
ADC June 1997 - May 2007
Skills
Team Leadership, Value Selling, Consultative Selling, Network Architecture, Unified Communications, Contact Center Design, Account Management, Selling, Cross-functional Team..., Wireless, MPLS, Business Development, VoIP, Professional Services, Channel Partners, Cloud Computing, Sales, Call Centers, Avaya, Sales Operations, Managed Services, Integration, Product Management, SIP, Sales Management, WAN, Telecommunications, Enterprise Software, Marketing, Mobile Devices, IP, Optical Fiber, Telephony, Leadership, SaaS, Direct Sales, Data Center, Salesforce.com, Ethernet, Solution Selling, CRM, Networking, Sales Process, Strategic Partnerships, Video Conferencing, Go-to-market Strategy, Cisco Technologies, Pre-sales, Broadband, IVR
Education
Strayer University 2001 — 2005
BSA, Business Administration, Business Management, Economics
Minnesota West 1995 — 1997
Diploma, Telecommunications
Spirit Lake High School 1989 — 1993
High School Diploma, General Education
Strategic Products and Services (SPS) 2012 - Present
Avaya December 2009 - June 2012
Nortel Networks November 2007 - January 2010
CAP Partners LLC February 2006 - November 2007
Benefit Consultantants, Inc. February 2004 - January 2006
Skills
Salesforce.com, Sales Operations, Avaya, Microsoft Office, Business Personal..., Accounts Payable, ISO 9001, Access, Administrative Assistant, Forecasting, Strategy, Process Improvement, Analysis, Sales, Management, Human Resources, Iso 9000
Education
Tennessee State University
CMASS NI July 2013 - August 2013
Avaya January 2010 - January 2013
Nortel Networks (aquired by Avaya) January 2001 - December 2009
Periphonics (Aquired by Nortel Networks) January 1995 - January 2001
Grumman Systems (Electronics) Division August 1984 - December 1994
National Sonics / Delta Scientific March 1979 - August 1984
Skills
Manufacturing, Electronics, Engineering, Product Development, Visio, Databases, Troubleshooting, Integration, Software Documentation, Testing, Mechanical Aptitude, Blueprint, Soldering, Hand Tools, Training, Leadership, Customer Satisfaction, Microsoft Office, Electricity, Plumbing, Carpentry, Machinery, Security Clearance, Configuration Management, IVR, Unified Communications, VoIP, Speech Recognition, Avaya, Sales
Education
Western Suffolk BOCES
Suffolk County Community College
Newfield High School 1974 — 1978
Regents and Vocational
Avaya October 2012 - May 2014
Avaya April 2012 - October 2012
Exceed Resources November 2011 - May 2012
Eaton Electrical March 2009 - March 2011
Eaton Electrical April 2008 - March 2009
Eaton Electrical June 2007 - April 2008
Danaher Corporation March 2006 - May 2007
IBM September 2003 - February 2006
Omega Psi Phi Fraternity Inc. Sixth District 2000 - 2006
IBM 1995 - 2003
Skills
Supply Chain Management, Supply Chain, Business Process..., Process Improvement, Procurement, Strategic Sourcing, Vendor Management, Lean Manufacturing, Program Management, Management, Strategy, Supply Management, Manufacturing, Leadership, Outsourcing, Strategic Planning, Business Process, Process Engineering, Continuous Improvement, Logistics, Operations Management, Six Sigma, P&L Management, Negotiation, Team Building, Product Development, Change Management, Project Planning, Inventory Management, Contract Management, Contract Negotiation, Business Planning, Sourcing, Purchasing, Materials Management, Team Leadership, Forecasting, Inventory Control, Budgets, Warehousing, Business Strategy, MRP, Cost Management, Organizational Change, Quality Engineering, Operational Excellence, Cross-functional Team...
Education
Texas A&M University 1986 — 1988
Masters of Engineering, Industrial Engineering
Texas A&M University 1982 — 1986
BS, Industrial Engineering
Daingerfield High 1978 — 1982
Diploma, General
Five9 December 2013 - Present
Verizon Enterprise Solutions Group 2007 - December 2013
Aspect Software February 2002 - September 2006
CosmoCom 2005 - 2006
Avaya January 2000 - February 2002
Cerida July 1997 - May 2000
Hill Holliday March 1993 - February 1996
Skills
Unified Communications, ACD, IVR, CTI, Solution Selling, VoIP, Contact Centers, Telephony, Call Logging, Managed Services, Telecommunications, Call Center, SIP Trunking, Workforce Management, SaaS, Call Centers, Disaster Recovery, Avaya, SIP, MPLS, IP
Education
Richard Stockton College of New Jersey 1987 — 1992
Bachelor's degree, Non Profit Business
NFI December 2004 - January 2014
NFI Industries December 2009 - September 2010
NFI Industries December 2004 - January 2010
Evesham Celebrations Foundation 2008 - 2010
NJM Insurance Group 2002 - 2005
Amerikick 2002 - 2005
Avaya 1999 - 2002
Lucent Technologies 1998 - 2000
AT&T/Lucent Technologies 1996 - 1998
Skills
Experience Design, CRM, Leadership, Telecommunications, Operations Management, Sales Operations, Marketing, Process Improvement, Management, P&L Management, Customer Retention, Change Management, Solution Selling, Team Building, Sales, Sales Process, Project Planning, Strategic Planning, Vendor Management, Contract Negotiation, Cross-functional Team..., Logistics, Lead Generation, Team Leadership, Account Management, Supply Chain, Customer Experience..., Transportation, Marketing Strategy, Pricing, RFP, Employee Training, New Business Development, Supply Chain Management, Process Engineering, Customer Experience, Strategy, Sales Management, Inventory Management, Budgets, Forecasting, Call Centers, Call Center, Driver Retention, Strategic Partnerships, Negotiation, Salesforce.com, Business Development, Executive Management, Income Statement
Education
Cherokee high school
Temple University
Psychology
Avaya February 2012 - Present
cisco systems August 2005 - August 2011
Sun Microsytems, Inc. 2004 - 2005
StorageTek 2003 - 2005
Giantloop 2000 - 2002
Comdisco January 1998 - January 2000
Wang Global June 1996 - January 1998
Bell Atlantic Network Integration 1990 - June 1996
Northern Telecom 1988 - January 1990
Skills
Analytics, Business, IP, Start-ups, Enterprise Software, Contact Centers, Salesforce.com, Hardware, Managed Services, Networking, Go-to-market Strategy, Network Design, Storage, Professional Services, Servers, Sales, Leadership, CRM, Management, Solution Selling, SaaS, Integration, Strategy, Marketing Strategy, Strategic Planning, Information Technology, Channel, Cloud Computing, Avaya, Business Development, Pricing, Sales Operations, Sales Process, Product Management, Sales Enablement, Unified Communications, Product Marketing, Pre-sales, Selling, Cross-functional Team..., Cisco Technologies, Channel Partners, Telepresence, Consulting, WAN, Strategic Partnerships, Direct Marketing, Finance, Vendor Management, Virtualization
Education
Temple University
Avaya August 2014 - Present
BSA Venture Scouts 2010 - Present
BSA 2008 - Present
Cloud Migration Group November 2013 - August 2014
Cisco Systems, Inc. November 1998 - October 2013
NEC 1994 - 1998
PageMart 1992 - 1994
MCI 1987 - 1991
Skills
Mobility Solutions, Mobile Devices, Mobility Management, Video Conferencing, Telepresence, Voice Networks, Unified Communications, BYOD, Wireless Networking, Wireless Security, Wireless Solutions, Cisco Security, Cisco Call Manager, Secure Mobility, Mobile Device Management, MDM, 802.11n, 802.11ac, Network Architecture, Wireless, TCP/IP, Business Development, Professional Services, WiFi, Selling, VoIP, Cisco Technologies, Network Design, Cisco Certified, WLAN, Solutions Marketing, Managed Services, LAN-WAN, Routing, Leadership, Channel Partners, Security, IP, Product Marketing, Data Center, Ethernet, Cloud Computing, Hybrid Cloud, Cloud Computing IaaS, Private Cloud, Hosted Services, HaaS, International Sales, International Business, IaaS
Education
The University of Dallas 1990 — 1992
MBA
Texas A&M 1981 — 1986
BS Engineering
Breckenridge High School 1978 — 1981
High School
Key to Interiors October 2010 - Present
Avaya November 2007 - January 2009
Avaya Inc February 2006 - October 2007
Avaya January 2001 - January 2006
Skills
Strategy, Program Management, Business Development, Sales, Customer Service, Project Management, CRM
Education
Texas A&M University 1994 — 1998
BBA, Marketing
Johnson & Johnson January 2014 - Present
Johnson & Johnson September 1990 - December 2013
Avaya September 2000 - May 2002
AT&T September 1985 - August 1988
Skills
Employee Relations, Travel Arrangements, Administrative..., Calendaring, PowerPoint, HRIS, Process Scheduler, Onboarding, Organizational...
Education
Taylor Business Institute 1983 — 1985
Executive Assistant Program, Computer and Information Sciences and Support Services
Delaware Valley High School 1979 — 1983
LiveIntent January 2014 - Present
WICOtv July 2011 - December 2013
Axiosphere September 2010 - December 2013
Axio IT September 2002 - December 2013
Avaya February 1998 - November 2000
Afcon Control and Automation March 1995 - June 1996
Israel Military Intelligence October 1992 - February 1995
Skills
Software Engineering, Web Development, PHP, MySQL, API development, Team Leadership, Linux, C++, MVC Architecture, Database Design, Product Development, Digital Media, Cloud Computing, Strategic Partnerships, New Business Development, Product Management, Software Development, Git, Apache, Android, Unix, Java, Perl, Zend Framework, Shell Scripting, Integration, Testing, Networking, Cloud Applications, Project Management, User Interface Design, Windows Server, Mac, Programming, Databases, Network Administration
Education
The Academic College of Tel-Aviv, Yaffo 2000 — 2002
Bachelor of Arts (B.A.), Computer Science
Tel Aviv University 1996 — 1998
Electrical and Electronics Engineering
NaviSite 2009 - Present
Avaya October 2000 - 2008
Lucent Technologies 1996 - 2000
AT&T 1987 - 1996
Skills
SaaS, Cloud Computing, Go-to-market Strategy, Channel, Unified Communications, Disaster Recovery, Professional Services, Product Management, Sales, Enterprise Software, Solution Selling, Telecommunications, VoIP, Managed Services, Channel Partners, Account Management, Data Center, Vendor Management, Strategic Planning, Direct Sales, Product Marketing, Demand Generation, Strategic Partnerships, Strategy, CRM, New Business Development, Selling, Business Analysis, Outsourcing, Business Alliances, Salesforce.com, Virtualization, Business Development, Leadership
Education
The George Washington University - School of Business 1989 — 1990
MBA, Marketing
Syracuse University 1983 — 1987
BS, Management/Communications
Peloton 2010 - Present
Palladium Group, Inc. August 2003 - April 2010
Painted Word Inc 2003 - 2005
RetentionEngine, Inc. March 2002 - August 2003
Avaya November 2001 - March 2002
Darwin Partners July 1999 - October 2001
Skills
Business Intelligence, Analytics, Business Performance..., Management Consulting, EPM, Balanced Scorecard, Professional Services, Business Strategy, Business Analysis, Business Analytics, Business Development, Enterprise Software, SaaS, Consulting, Dashboard, Data Warehousing, CRM, Strategy, Project Planning, Data Integration, Change Management, Program Management, Master Data Management, Strategic Planning, Business Process..., Management, Hyperion Planning
Education
Stonehill College 1989 — 1993
BA, Political Science
Independant Contractor June 2010 - Present
Avaya September 2006 - May 2010
Nortel Networks September 2006 - December 2009
Central Texas College July 2006 - September 2006
Metroplex Health System July 2005 - July 2006
Education
Tarleton State University 2002 — 2005
BS, Computer Information Systems
Avaya December 2011 - Present
Avaya August 2009 - November 2011
Avaya October 2007 - August 2009
Avaya April 2006 - September 2007
Office Depot, Inc. May 2001 - March 2006
priceline.com February 1998 - December 2000
Direct Travel, Inc. September 1990 - February 1998
Skills
Customer Relations, Contract Negotiation, Call Center, Avaya, Unified Communications, Avaya IP Telephony, Avaya Aura, Avaya Communication..., Global Delivery, Global Operations, Global Strategy, Production Support, Project Delivery, Service Delivery, Quality Management, Process Improvement, Business Process..., Customer Satisfaction, Customer Experience, Customer Engagement, Voice of the Customer, Voice & Data Convergence, Executive Management, Executive Support, Telecommunications, Call Centers, Managed Services, Cross-functional Team..., VoIP, Telephony, Customer Service, Enterprise Software, CRM, Integration, Program Management, Strategy, Contact Centers
Education
State University of New York at Stony Brook 1984 — 1988
Bachelor of Arts, Liberal Arts
Cisco Systems December 2012 - Present
Avaya July 2009 - November 2012
Avaya August 2007 - March 2009
Avalon Consulting May 2007 - July 2007
Avaya April 2005 - April 2007
CM IT Solutions - NND June 2004 - March 2005
Nortel Networks 2000 - 2003
Nortel 1999 - 2000
Bay Networks 1997 - 1999
SynOptics April 1993 - December 1996
Skills
Project Management, Business Process..., VoIP, PMP, ITIL, Certified Project..., IT Service Management, Service Management, Change Management, Configuration Management, Testing, Unix, Software Documentation, Process Improvement, Unified Communications, Program Management, Business Process, Management, Managed Services, WAN, Telecommunications
Education
Project Management Institute 2009 — 2012
PMP, Project Management
Stockholm University 1977 — 1980
Law and Computer Science
Enghouse Interactive February 2014 - Present
Condusiv Technologies January 2013 - February 2014
Seagate Branded Group/LaCie Ltd. June 2010 - December 2012
Avaya July 2007 - June 2010
Aethra Telecommunications June 2001 - July 2007
Ezenia October 2000 - June 2001
Avnet January 2000 - October 2000
Alcatel-Lucent January 1996 - December 1999
The Coca-Cola Export Corp. August 1992 - December 1995
Skills
Solution Selling, Cloud Computing, Business Development, Enterprise Software, Sales Management, Unified Communications, Business Alliances, Marketing Management, Channel, Sales, Product Management, Product Marketing, Latin America, Telecommunications, New Business Development, Channel Partners, Account Management, Direct Sales, Marketing, International Sales, Business Strategy, Strategic Partnerships, Mobile Devices, Sales Operations, Selling, SaaS, Sales Process, Networking, Managed Services, Go-to-market Strategy, Management, Team Leadership, VoIP, Pre-sales, Strategy, CRM, Strategic Planning, Professional Services, Wireless, Data Center, Negotiation, Telephony, Marketing Strategy, Leadership, Integration, Product Development, IP, Salesforce.com, Project Management, Cross-functional Team...
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
MBA, Business Administration, Management
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Bachelor of Science (BS), International Business
Avaya December 2002 - Present
Avaya April 1999 - December 2002
Avaya September 1996 - December 1999
Mahidol University June 1993 - May 1996
Department of Computer Science, Mahidol University June 1993 - May 1996
Mahidol University, Bangkok, Thailand 1989 - 1991
Skills
SOA, Integration, System Architecture, Java Enterprise Edition, XML, Web Services, SIP, Unified Communications, Java, Perl, LDAP, Network Architecture, Unix, Security, Wireless, Agile Methodologies, Computer Security, SSL, REST, Requirements Analysis, Enterprise Architecture, Avaya, Operating Systems, System Deployment, Enterprise Architecture..., PKI, JBoss Application Server, Linux, Databases, J2EE, SSO, Kerberos, J2SE, JBoss, Solaris, TCP/IP, Troubleshooting, Networking, Cryptography, Technology Needs..., Software Engineering, JavaSE, Architecture, ClearCase, Shell Scripting, Architectures, Distributed Systems, Public Key Cryptography, JMeter, Avaya Technologies
Education
Syracuse University 1992 — 1993
MS, Computer Science
Mahidol University, Bangkok 1987 — 1991
Bachelor of Science 1st Honors, Computer Science
Mater Dei, Bangkok, Thailand
IBB Consulting Group November 2013 - Present
Accenture May 2010 - November 2013
CTS Consolidated Telecom Services June 2007 - April 2010
C Faulkner Engineering June 2007 - April 2010
Avaya June 2006 - February 2007
Skills
RF Engineering, LTE, Wireless Networking, Location Based Services, LMR, Public Safety, Microwave Systems, Wireless, Cisco Wireless, WLAN, 4G, Radio Network Planning, Strategic Planning, Network Architecture, Wireless Solutions, Wireless Network Design, Wireless Voice, PTT, Interoperability, UHF, VHF, Network Engineering, Microwave, Cellular Communications, Mobile Devices, Network Design, WiMAX, System Deployment, TCP/IP, RF, Telecommunications, Radio, UMTS, WiFi, IP, Networking, Enterprise Mobility, Solutions Marketing, Land Mobile Radio, GSM, Vendor Management, Solution Architecture, Cross-functional Team...
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2002 — 2007
B.S., Electronics and Communications Engineering
Zoom Video Communications February 2015 - Present
Avaya October 2011 - December 2014
Avaya January 2011 - October 2011
Cisco Systems July 2007 - January 2011
Cisco June 2005 - July 2007
Skills
Leadership, Cisco Technologies, Video Conferencing, Pre-sales, Telepresence, Cisco Call Manager, Unified Communications, Avaya, Telecommunications, VoIP, Cloud Computing, Managed Services, Routing, Networking, SIP, Cisco IOS, CCNA, MGCP, Integration, QoS, Switches, Avaya Aura, TCP/IP, Telephony, Network Architecture, Data Center, IP, Professional Services, Ethernet, Troubleshooting, Network Design, WAN, H.323, Cisco, Cisco Unity, PBX, Avaya Technologies
Education
Syracuse University 2003 — 2005
MSc, Telecommunications and Network Management
Syracuse University 2005 — 2006
Certificate of Advanced Studies, Information Security Management
University of Central Punjab 2000 — 2003
Bsc(Hons), Computer Sciences
Axians ICT Austria GmbH April 2013 - Present
Avaya December 2009 - December 2012
Nortel Networks October 2003 - December 2009
Ascom October 1994 - September 2003
Uptime Systemlösungen GmbH July 1994 - September 1994
Dr. Schindler Computer GmbH December 1988 - June 1994
Skills
VoIP, Unified Communications, SIP, IP, Cloud Computing, Wireless, Contact Centers, CRM, Storage, Routers, Managed Services, Solution Selling, SAP Hana, SAP BI, SAP HR, Mobile Device Management, Lösungsverkauf, UC, Cloud-Computing, Management, Speicher, Funkverkehr
Education
Technische Universität Wien / TU Wien 1983 — 1988
Bundesrealgymnasium Dornbirn Schoren 1974 — 1982
Matura
TwentyEighty January 2014 - Present
Avaya 2011 - 2013
Avaya 2008 - 2011
Convergys November 2004 - November 2008
Convergys 2002 - 2004
Telefónica UK November 1998 - June 2002
BT January 1995 - January 1998
Skills
Product Management, Unified Communications, Contact Centers, Analytics, Information Technology, CRM, Professional Services, VoIP
Education
University of Teesside 1993 — 1994
Msc, Masters in Information Technology
TEESSIDE UNIVERSITY 1990 — 1993
BA Hons, Business communications
LG Electronics USA October 2012 - June 2013
SolarWorld USA June 2011 - February 2013
Infinite Energy Co. September 2009 - May 2011
Avaya May 2001 - December 2008
PricewaterhouseCoopers, LLP 2000 - 2001
Skills
CRM, Procurement, Selling, Engineering, Renewable Energy, Sales, Solar Energy, Leadership, Process Improvement, New Business Development, Energy, Photovoltaics, Customer Service, Project Management
Education
Stockton University
BA
StoneEagle October 2012 - Present
Avaya December 2009 - September 2012
Nortel Networks September 2008 - December 2009
Nortel November 2007 - September 2008
Nortel August 2004 - December 2007
Nortel September 2000 - August 2004
Sanden International December 1997 - September 2000
Skills
VoIP, Telecommunications, Integration, CDMA, GSM, SIP, IP, Wireless, LTE, UMTS, Ethernet, Unified Communications, Project Management, Perl, Unix, SDLC, Testing, Process Improvement, ClearCase, Solaris, PMP
Education
Texas A&M University 1992 — 1997
Bachelor of Science (BS), Mechanical Engineering
Pfizer June 2009 - Present
ACE Group August 2008 - June 2009
Avaya March 2000 - October 2008
Skills
Maintenance, Process Improvement, Project Management, Quality Assurance, Software Documentation, Team Leadership, Technical Support, Troubleshooting, Validation, Sop, Quality System, Pharmaceutical Industry, Management, Active Directory, Aircraft, Airworthiness
Education
Teterboro School of Aeronautics 1984 — 1986
FAA A&P License, Aviation/Airway Management and Operations
Thomas Edison State College
Bachelor of Science (BS), Aviation Maintenance
Bechtel Marine Propulsion Corporation January 2015 - Present
Bechtel Marine Propulsion Corporation October 2012 - Present
Target July 2010 - September 2012
CGI Federal January 2006 - July 2010
Tri City Rentals 2005 - 2006
Avaya June 2000 - October 2005
Skills
Cross-functional Team..., Leadership, Management, Project Management, Training, Budgets, Contract Management, Supply Chain Management, Team Management, Policy, Customer Service, Talent Management, Process Improvement, Operations Management, Team Building, Crisis Management, HR Management
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Syracuse University 1996 — 2000
BS, Information Management & Technology
Avaya Inc March 2010 - Present
Avaya October 2001 - June 2010
Cisco Systems November 1999 - September 2001
Siemens Enterprise Communications 1980 - 1999
Skills
Cloud Computing, Telecommunications, VoIP, Unified Communications, Cross-functional Team..., CRM, Pre-sales, Avaya, Cisco Technologies, Channel, Direct Sales, Management, Contact Centers, Leadership, SIP, Conflict Resolution, Public Speaking, Integrity, Vendor Management, Professional Services, Product Management
Education
AJI Network 2003 — 2007
Stockton University 1975 — 1979
BA, Political Science
Oracle January 2013 - Present
RajaRose Capital Investments September 2012 - Present
Avaya September 2010 - Present
ACS October 2009 - September 2010
BT Global Services May 2004 - November 2009
Sun Microsystems 1999 - 2004
Xerox Corporation 1994 - 1999
Skills
Outsourcing, SaaS, Storage, Unified Communications, Solution Selling, CRM, Professional Services, Enterprise Software, Strategy, Cloud Computing, Go-to-market Strategy, Business Development, Data Center, Managed Services, HP, Cross-functional Team..., Sales Management
Education
Texas A&M University 1990 — 1994
BBA, Financial Management. Mays School of Business
Northfield Consulting Group 2011 - Present
J Baron Group March 2009 - July 2011
Avaya October 2002 - March 2009
Avaya October 2002 - March 2009
Avaya October 2002 - September 2008
Avaya October 2002 - April 2005
Avaya September 2001 - October 2002
AT&T 1990 - 1994
US Army 1984 - 1987
Skills
Master Data Management, Data Management, Data Quality, Business Optimization, Data Governance, ETL, Information Management, Data Profiling, Business Process..., Sales Operations, Management, Project Management, Leadership, Strategy, Integration, Process Improvement, Program Management, Business Intelligence, Enterprise Software, Business Process, Consulting, IT Strategy, SaaS
Education
Temple University - Fox School of Business and Management 1988 — 1990
BBA - Finance, Finance
MFS Investment Management February 2014 - Present
MFS Investment Management November 2012 - September 2014
Kerbey Harrington, LLP August 2010 - November 2012
Green Pro Bono 2011 - 2011
Avaya 2006 - 2009
Avaya 2004 - 2006
Skills
Media Relations, Product Development, Intellectual Property, Financial Modeling, Insurance, Compliance, Contract Negotiation, Regulatory Affairs, Risk Management, Policy, Strategy
Education
Suffolk Law School 2005 — 2009
JD
University of New Hampshire 2000 — 2004
Bachelor of Science
tw telecom, inc. May 2011 - Present
Avaya 2008 - 2010
Skills
Switches, IP, VoIP, Troubleshooting, Avaya, Call Centers, Software Documentation, Cisco Technologies, Telecommunications, LAN-WAN, TCP/IP, MPLS, VPN, Telephony, Network Design, WAN, Networking, Routers, Technical Support, Network Engineering
Education
University of Colorado Denver 2007 — 2011
MBA, IT
SUNY Polytechnic Institute 2002 — 2003
B.S, Telecommunications
Nexans June 2009 - Present
Avaya January 2008 - March 2009
3Com March 2007 - October 2008
Skills
CCNA, VoIP, Unified Communications, Avaya, Network Design, Telecommunications, IP, Wireless, Troubleshooting, Wireless Networking, Cisco Technologies, LAN-WAN, Telephony, Switches, Routers, Routing, TCP/IP, WAN, VPN, Data Center, Networking, Cisco Call Manager, Avaya Technologies, Switch
Education
Technická univerzita v Košiciach 1995 — 2000
Eng, Electrical Engineering
L'Oréal December 2012 - Present
Johnson & Johnson March 2010 - December 2012
Avaya May 2009 - March 2010
Johnson & Johnson March 2008 - May 2009
TEKsystems June 2007 - February 2008
TEKsystems June 2001 - June 2007
TEKsystems November 1999 - June 2001
Aerotek May 1998 - November 1999
Skills
Sourcing, Screening, Hiring, Mentoring, Technical Recruiting, Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Recruitment/Retention, Vendor Management, Internet Recruiting, Strategic Sourcing, Resource Management, Interviewing, Temporary Placement, Benefits Negotiation, Onboarding, Talent Management, Screening Resumes, Contract Recruitment, Staffing Services, Employee Relations, Cold Calling, Taleo, Training, Temporary Staffing, Staff Augmentation, Employee Benefits, Account Management, Resume Writing, Building Relationships, Recruiting, Succession Planning, Leadership, College Recruiting, Interviews, CRM, Human Resources, Executive Search, SDLC, Performance Management, Employer Branding, Networking, Strategy, Personnel Management, HRIS, Employee Engagement, Recruitment Advertising, Deferred Compensation, Job Descriptions
Education
Susquehanna University 1993 — 1997
BA, History- African Studies
Montclair High School 1989 — 1993
HS Diploma
Genband October 2013 - Present
Avaya July 2011 - June 2013
Nortel Networks June 1995 - September 2009
Rockwell International March 1993 - July 1994
Texas Instruments June 1989 - March 1993
Skills
SIP, RTP, Visual Studio, Integration, Software Development, C++, ClearCase, VoIP, Telecommunications, Testing, IP, SNMP, TCP/IP, Java, UDP, XML, Wireless, Software Design, C++ Language, Object Oriented Design, OOP, JavaScript, Embedded Systems, IPv6, Linux
Education
Texas A&M University 1985 — 1989
B.S, Electrical Engineering
Avaya December 2009 - Present
Nortel Networks April 1998 - December 2009
Paranet November 1996 - April 1998
Skills
IP Networking, Wireless Networking, Customer Service, SaaS, Telecommunications, SIP, VoIP, Unified Communications, Wireless, Telephony, Avaya, Networking, Ethernet, Managed Services, MPLS, Network Architecture, Troubleshooting, Network Design, Solution Selling, Security, TCP/IP, Routing, LAN-WAN
Education
Tennessee Technological University 1992 — 1996
BS, Mathematics
Avaya June 2015 - Present
Dell December 2012 - June 2015
Avaya November 2010 - November 2012
Dover Business College September 2010 - November 2010
CCENT, iSCHOOL, Syracuse University September 2009 - August 2010
School of Information Studies January 2010 - May 2010
BSNL December 2006 - April 2007
Skills
Routers, CCNA, Linux, Telecommunications, Switches, Routing, Ethernet, Wireshark, Networking, Layer 2, QoS, WLAN, SQL, Wireless Networking, Virtualization, IP Multicast, Quality Center, Perl Script, Testing, Smartbits, IXIA, Troubleshooting, TCP/IP, Wireless, SNMP, Security, CCIE R&S written, Leadership, Perl, Public Speaking
Education
Syracuse University 2008 — 2010
Master of Science, Telecommunication and Network Management
Dharmsinh Desai University 2003 — 2007
Bachelor of Engineering, Electronics and Communication; Data and Computer communications, Communication Systems
Dale carnegie
Dale carnegie
Avaya September 2014 - Present
Avaya 2009 - Present
Avaya April 2005 - December 2009
Skills
Strategic Partnerships, Go-to-market Strategy, Product Management, Cross-functional Team..., Leadership, Product Marketing, Telecommunications, SaaS, Strategy, Program Management, Industry Analyst...
Education
Fairleigh Dickinson University-Florham Campus 1989 — 2002
MBA, Quantitative Analysis
Chubb Institute of Technology 1988 — 1989
Computer Programming, Computer Programming
Syracuse University - Martin J. Whitman School of Management 1984 — 1988
BA, Marketing
Jaxcom, Inc. March 2006 - Present
Jaxcom, Inc. March 2006 - Present
Universal Studios May 2009 - August 2009
Talk America, Inc June 2002 - March 2006
Lucent Technologies October 1989 - November 2001
Avaya 1997 - 2001
Octel Communications 1989 - 2001
Early Career January 1983 - January 1989
Skills
CTI, Technical Training, Mobile, Wireless Networking, Wireless, Unified Communications, Telecommunications, Telephony, VoIP, Switches, H.323, PBX, Linux, LAN/WAN, WAN, Network Design, SIP, Broadband, IP, TCP/IP, IP Networking, Ethernet, Disaster Recovery, IVR, Call Center, Salesforce.com, Blackberry Enterprise..., Product Management, Sales Support, Vendor Management, Sales Engineering, Troubleshooting, Managed Services, Team Leadership, LAN-WAN, Call Centers, Integration, Avaya, System Deployment, Networking, CRM, Enterprise Software, Microsoft Exchange, Mobile Devices, Instructional Design, Training Delivery, Management, Avaya Technologies
Education
Over 35 manufacturer certifications in telecom 1983 — 2009
Dallas Baptist University
BA, Applied Business Management
Tarrant County College 1980 — 1983
AA, Journalism
UT Southwestern Medical Center at Dallas February 2012 - Present
Public Policy Research Institute of Texas A&M University March 2007 - December 2011
Westat December 2010 - May 2011
Pointman Corporation November 2005 - January 2007
Avaya January 2001 - April 2005
Verizon July 1995 - January 2001
Skills
Management, Strategy, CRM, Cross-functional Team..., Training, Leadership, Sales, Project Management, Telecommunications, Sales Operations, Program Management, Inventory Management, Community Outreach
Education
Texas A&M University 1989 — 1994
BS, Economics
Avaya September 2015 - Present
Avaya April 2011 - August 2015
Mueller Inc May 2010 - March 2011
First National Bank of Ballinger May 2009 - May 2010
Nortel August 2000 - May 2009
MCI October 1997 - August 2000
United States Air Force February 1994 - November 1997
Skills
Telecommunications, VoIP, SIP, IP, Networking, Switches, Integration, TCP/IP, Ethernet, Routing, SS7, Unified Communications, Wireless, QoS, Telephony, Testing, LAN-WAN, Network Architecture, Troubleshooting, WAN, Routers, Network Engineering, Unix, Linux, Managed Services, TDM, Cloud Computing, Security, Solaris, Wireshark, Firewalls, Computer Network..., Mobile Devices, Network Security, Operating Systems, Network Administration, Wireless Networking, Avaya, Avaya Technologies
Education
Tarleton State University 1990 — 1993
N/A, N/A
Ballinger High School 1986 — 1990
Diploma
IBM October 2014 - Present
Microsoft February 2013 - October 2014
Avaya November 2002 - February 2013
Tele-Dynamics 1996 - 2002
Skills
Solution Selling, Unified Communications, Channel, Managed Services, Channel Partners, Salesforce.com, Business Alliances, Professional Services
Education
Temple University - Fox School of Business and Management
Accenture Technology Consulting July 2013 - Present
Accenture May 2011 - June 2013
Pyro Group May 2010 - May 2011
Pyro Group May 2010 - October 2010
Avaya December 2007 - April 2010
Genpact October 2005 - December 2007
Skills
IT Service Management, Support Operations, Onsite Project..., ITIL, People Management, Resource Management, PMO, Client Services, Transition Management, Technical Support, Business Operations, ITIL Certified, Service Delivery..., CRM, Account Management, Product Support, Service Delivery, Telecommunications, IT Operations, Incident Management, Team Management, Managed Services, Service Management, Process Management, Requirements Analysis, Project Management, Onsite, Process Improvement, Integration, Team Leadership, Business Process, Project Planning, Vendor Management, Quality Assurance, Troubleshooting, Business Analysis, Business Process..., Solution Architecture, Change Management, SDLC, Data Center, Operations Management, Cloud Computing, PRINCE2, Sla, Management, PMP, Pre-sales, Service Desk, Outsourcing
Education
Symbiosis institute of Management Studies 2012 — 2014
MBA-Continuing, Finance&Operations
Biju Patnaik University of Technology 2001 — 2005
BE, Electronics&Telecom
Utkal University 1999 — 2001
10+2 Science, Science( Under-gradualtion 10+2)
ST Joseph's Convent, Sambalpur, Orissa 1989 — 1999
ICSE, School
Avaya September 2014 - Present
Avaya June 2014 - September 2014
Avaya September 2013 - June 2014
Avaya May 2006 - September 2013
Alcatel-Lucent May 1996 - May 2006
Skills
Avaya Collaboration Pod..., IVR, Telecommunications, CTI, SIP, Telephony, Managed Services, PMP, VoIP, Vendor Management, Professional Services, Contact Centers, Program Management, Wireless, Unified Communications, Coaching, PMO, Software Project..., Modular Messaging, Avaya AES, Dynamic Routing, Session Border..., Supervising, ACD, Service Delivery, Mobile Devices, Pre-sales, Unified Messaging, Avaya Aura Experience...
Education
Stevens Institute of Technology 1996 — 1998
Masters Certification Project Management
The Ohio State University Moritz College of Law July 2011 - Present
Munger, Tolles & Olson 2008 - 2011
Avaya 2002 - 2003
Education
University of Michigan 2006 — 2008
S.J.D., Law
University of Michigan 2005 — 2006
Master of Laws (LL.M.), Law
University of Madrid 2003 — 2004
Master of Laws (LLM), Law & Economics
Tel Aviv University 1997 — 2001
Bachelor of Laws (LLB), Law
Tel Aviv University 1997 — 2000
Bachelor of Science (BSc), Computer Science
Toastmasters District 26 July 2014 - June 2015
Toastmasters, District 26 July 2013 - July 2014
Toastmasters, District 26 July 2012 - June 2013
Toastmasters District 26 2011 - 2012
Avaya 2006 - 2011
L-3 Communications 2005 - 2005
Arapahoe Community College 1998 - 2004
Frauenfelder Computer Systems, Inc 1994 - 2003
Qwest Information Technology 2000 - 2001
Skills
Leadership, Program Management, Team Leadership, Start-ups, Team Building, Public Speaking, Leadership Development, Training, Project Management, Strategic Planning, Cross-functional Team..., Business Analysis, Management, Toastmasters, Integration, Entrepreneurship, Coaching, Operations Management, Project Planning, Strategy, Process Improvement, System Administration, Change Management, IT Strategy, Call Centers, Business Strategy, Technical Leadership, Business Intelligence, Software Project..., Vendor Management, Telecommunications, Business Development, Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Databases, VBA, Employee Engagement, Operational Efficiency, Operational Support, Technical Support, Technical Staff...
Education
Texas A&M University
Bachelor of Science (BS)
U.S. Air Force Institute of Technology
Master of Science
Bristol-Myers Squibb March 2013 - Present
Ikaria August 2010 - November 2012
Comcast Cable Division 2006 - 2010
Avaya 2004 - 2006
Merck & Co. Inc 1998 - 2004
Genentech 1996 - 1998
Skills
Executive Coaching, Employee Engagement, Recruiting, Strategy, Change Management, Personnel Management, Program Management, Organizational..., Human Resources, Leadership Development, Performance Management, Mergers & Acquisitions, Leadership, Employee Relations, Organizational Design, Employee Benefits, Workforce Planning, Management, Strategic Planning, Talent Management, Talent Acquisition, Onboarding, Coaching, Deferred Compensation, Succession Planning, HRIS
Education
Temple University
BA
University of Pennsylvania
MS
Unlimited Technology Solutions March 2010 - Present
Avaya October 2008 - February 2010
Avaya October 2007 - October 2008
Avaya July 2004 - October 2007
Avaya September 2002 - July 2004
Avaya April 2000 - September 2002
AT&T and Lucent Technologies September 1988 - April 2000
Education
Stonehill College 1984 — 1988
a Bachelor of Arts degree, Political Science
Bayley Ellard
MediaCom January 2014 - Present
Kantar July 2013 - Present
Kantar Group February 2012 - Present
TNS NFO April 2010 - January 2012
MediaVest 2007 - May 2010
Nokia 2005 - 2006
Avaya 2000 - 2005
Prudential Insurance 1999 - 2000
Vault.com 1999 - 2000
Landor Associates 1996 - 1999
Skills
Concept Development, Customer Insight, Shopper Marketing, Integrated Marketing, Marketing Research, Strategy, Market Research, Marketing Strategy, Brand Management, Product Development, Competitive Intelligence, Digital Marketing, B2B, Strategic Thinking, Marketing, Business Strategy, Analytics, Media Planning, Consumer Insight, Quantitative Research, Segmentation, Positioning, Product Launch, Consumer Behaviour, Product Management, Advertising Research, Management, Market Analysis, Global Marketing, Competitive Analysis, Qualitative Research, FMCG, Leadership, Brand Architecture, Focus Groups, Brand Equity, Market Planning, Brand Development, Marketing Management
Education
Syracuse University 1990 — 1993
BS, Marketing/Consumer Studies
inVentiv Health July 2009 - Present
AVAYA March 2011 - July 2012
UNISYS November 1999 - May 2009
UNISYS 1997 - 1999
BUSINESS VIDEO COMMUNICATIONS November 1988 - November 1997
Skills
Corporate Communications, Project Management, Branding & Identity, Event Planning, Streaming Media, Creative Services, Interactive Media, Corporate Videos, Marketing Communications, Target Audience, Digital Media, Social Media, Digital Marketing, Video, Online Advertising, Video Production, Internal Communications, Strategy, Strategic Communications, Video Editing, Multimedia, New Media, Marketing Strategy, Marketing, Editing, Web Design, Copywriting
Education
Temple University
Masters, Educational Media / Instructional Technology
Temple University
Bachelors, Communications
Humana January 2011 - Present
Humana March 2008 - January 2009
Spherion Staffing May 2006 - January 2008
Spherion Staffing May 2007 - August 2007
AstraZeneca 2004 - 2006
Avaya 2001 - 2004
Roanoke College 1999 - 2001
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, College Recruiting, Employee Relations, Employee Benefits, Human Resources, Talent Management, Team Leadership, Microsoft Office, Adobe Acrobat, Taleo, Office Administration, Behavioral Interviewing, Interview Skills..., Collaboration, Mentoring, Call Centers, Personnel Management, New Hire Orientations, Analysis, Administrative Work, Leadership, Resume Writing, Process Improvement, Temporary Placement, Networking, Training, Hiring, Management, Benefits Negotiation, Interviews, Succession Planning, Deferred Compensation, Sourcing, PeopleSoft
Education
Temple University
University of Phoenix
Ongoing, Business Management
Cisco CEE August 2011 - Present
Cisco Systems August 2006 - July 2011
Avaya March 2003 - July 2006
NCR - Teradata October 1997 - February 2003
Erste Bank July 1988 - August 1997
Skills
Channel, Cloud, Data Center, Managed Services, SaaS, Cloud Computing, Solution Selling, Strategy, Unified Communications, Business Development, Cisco Technologies, Sales Operations, Partner Management, VoIP, Security, Strategic Planning, P&L Management, IP, Selling, Virtualization, Enterprise Software, CRM, Channel Partners, Go-to-market Strategy, Networking, Team Leadership, Wireless, Business Alliances, Professional Services, Pre-sales, Strategic Partnerships, Team Management, Management
Education
Banking Business School 1994 — 1995
BA, Finance
Technische Universität Wien 1987 — 1990
Master's Degree, Cumputer science
Technische Universität Wien 1983 — 1987
Engineer's Degree, Data Based System
Deutsche Telekom AG March 2015 - Present
Intel Corporation August 2011 - Present
Avaya November 2004 - July 2011
Tenovis February 2000 - October 2004
Bosch Telekom GmbH 1997 - 2000
Siemens September 1994 - March 1997
Infineon 1994 - 1997
Sican November 1992 - September 1994
Skills
Cloud Computing, Testing, Bluetooth, CDMA, GSM, Network Communications, 3G, Intel, ARM, Video, Webinars, Social Media, Plastics, Mechanics, SMT, Robot, Molding, Mobile Devices, Wireless, VoIP, Program Management, Enterprise Software, User Experience, Networking, Product Management, Management, SaaS, SIP, Go-to-market Strategy, System Architecture, Integration, Strategy, IP, Android, Product Development, CRM, Semiconductors, ERP, Solution Selling, Embedded Systems, Start-ups, Leadership, Mobile Applications, Product Innovation, Telecommunications, Innovation Management, Software Development, Mobile Technology, Innovation, Architecture
Education
Technische Universität Berlin 1989 — 1992
PhD, Electrical Engineering
Yeshiva University 1985 — 1985
Dipl. Phys, Physics, Medicine
University of Sussex 1982 — 1983
Master, Physics
Department of Health May 2014 - Present
Arpin Van Lines, Inc. May 2013 - 2013
Practice Point Communications November 2011 - December 2012
Practice Point Communications January 2011 - December 2012
Practice Point Communications July 2010 - January 2011
Avaya September 2009 - October 2009
Franklin Templeton Investments July 2005 - January 2009
Kelly IT Resources 2009 - 2009
IBM Global Business Services December 2004 - May 2005
Herkimer County Community College January 2002 - May 2004
Skills
SharePoint, Active Directory, HTML
Education
SUNY Polytechnic Institute 2002 — 2004
BS, Professional & Technical Communications
Herkimer County Community College 2000 — 2002
AS, Computer Science
Presidencia de la República - Mexico March 2014 - Present
Presidencia de la República - Mexico March 2013 - December 2013
Microsoft July 2009 - July 2012
Microsoft February 2008 - June 2009
3Com September 2006 - February 2008
3Com July 2005 - August 2006
Nortel January 2005 - June 2005
Nortel October 2003 - December 2004
Avaya July 2000 - January 2003
Skills
Strategy, Key Account Management, Channel Partners, CRM, Go-to-market Strategy, Management, Solution Selling, Unified Communications, Cloud Computing, Team Leadership, Direct Sales, Leadership, Enterprise Software, Lead Generation, Sales Process, Sales Management, Marketing, Sales, Business Intelligence, Business Alliances, Business Strategy, Cross-functional Team..., Pre-sales, Product Management, SaaS, Strategic Partnerships, Strategic Planning, Team Management, Telecommunications
Education
The University of Texas at Austin - Red McCombs School of Business 2002 — 2004
Master, Administration
Tecnológico de Monterrey 1994 — 1998
Bachelor's Degree, International Business
Fitbit June 2014 - Present
Texas Instruments January 2011 - May 2014
Avaya February 2010 - August 2010
Avaya July 2006 - February 2010
Mobixell Networks November 2005 - July 2006
Mobixell Networks October 2004 - October 2005
IDF 1998 - 2002
Skills
Embedded Software, Software Development, C, Embedded Systems, VxWorks, Linux, Scrum, ZigBee, Firmware, C++, Mobile Devices, Agile Methodologies, Object Oriented Design, Software Engineering, SNMP, Multithreading, Internet of Things, Low Power Systems, Wireless Networking
Education
University of California, San Diego 2013 — 2014
Certificate
Tel Aviv University 2002 — 2006
Bachelor of Science (B.Sc.)
Independent Consultant 2008 - 2012
Philips 2004 - 2007
Avaya 2001 - 2003
ADC 2001 - 2001
Telco Systems 1995 - 2001
Skills
Embedded Systems, Software Engineering, Device Drivers, Embedded Software, ClearCase, Linux Kernel, Embedded Linux, VxWorks, ARM, PowerPC, OSE, Telecommunications..., RTOS, C, Kernel, Medical Devices, Debugging, Software Design, Object Oriented Design, Firmware, Software Development, Technical Leadership, Distributed Systems, Multithreading, System Architecture, ClearQuest, Algorithms, CVS, Perl, TCP/IP, Qt
Education
Syracuse University
M.Sc., Computer Engineering
Catholic Health Initiatives January 2013 - Present
Avaya October 2010 - July 2012
Avaya July 2007 - April 2010
Skills
Quality Assurance, Testing, Test Planning, Test Cases, Project Management, Project Planning, Operating Systems, Unix, Linux, Telecommunications, TCP/IP, VoIP, IP, Shell Scripting, Networking, SIP, Software Engineering, Agile Methodologies, Software Quality..., Software Development, System Testing, Software Project..., Quality Center, Avaya, SDLC, Windows, Integration
Education
Stevens Institute of Technology 1986 — 1987
MS-CS, Computer Science
Cisco Systems November 2012 - Present
NDS services Pay TV Technology September 2011 - Present
Gaian Solutions January 2010 - September 2011
NXTV, Inc. October 2008 - June 2009
Viaccess-Orca (formally Orca Interactive) July 2005 - January 2007
Amdocs March 2001 - March 2005
Terayon March 1998 - January 2001
Avaya March 1996 - June 1997
Skills
Agile Methodologies, IPTV, Streaming Media, VOD, Product Management, IP, Mobile Devices, Integration, Management, Quality Assurance, Software Development, Set Top Box, System Architecture, Pre-sales, Digital TV, Software Project..., Telecommunications, Embedded Systems, TCP/IP
Education
Tel Aviv University 1992 — 1996
BS of computer science
Blich
Avaya August 2009 - Present
VBrick Systems January 2008 - August 2009
NetApp September 2005 - January 2008
Symbol Technologies, Inc. January 1993 - July 2005
Skills
Channel, Solution Selling, Go-to-market Strategy, Demand Generation, Strategic Partnerships, Cross Channel Marketing, Distribution Strategies, Cross Functional Team..., Collaborative Leadership, Delivering Results, Sales Enablement, Channel Partners, Partner Development, Strategy, Cross-functional Team..., Multi-channel Marketing, Integrated Marketing, Messaging, Resellers, Segmentation, Wireless, Channel Strategy, B2B Marketing, Leadership, Team Leadership, Marketing, Business Alliances, Product Development, Enterprise Software, Thought Leadership, SaaS, Sales, Unified Communications, Product Marketing
Education
Stony Brook University 1980 — 1984
B.A., Liberal Arts
Hewlett-Packard November 2014 - Present
Avaya November 2010 - January 2014
Avaya July 2006 - January 2011
Avaya September 1997 - June 2006
Skills
Telecommunications, VoIP, Managed Services, Avaya, Unified Communications, Cross-functional Team..., Networking, Service Delivery, Customer Satisfaction, Management, Contact Centers, SIP, Telephony, Strategy, Call Centers, IVR, IP, Leadership, IT Service Management, Vendor Management, Team Building, Account Management, WAN, Customer Experience, Professional Services, Cloud Computing, Direct Sales, Outsourcing, Cisco Technologies, Wireless, ITIL, Solution Selling, Integration, Enterprise Software, SaaS, Data Center, Pre-sales, CTI, Channel Partners, Go-to-market Strategy, MPLS, ACD, CRM, Product Management, Avaya Technologies
Education
Tennessee Technological University
Bachelor's Degree, Organizational Leadership
Oxford University Press September 2009 - March 2014
Avaya November 2007 - May 2008
SAIC July 2004 - February 2007
US Army Material Command July 2002 - July 2004
Computer Sciences Corporation 1997 - 2000
Deloitte & Touche September 1994 - November 1997
Applied Business Technologies, Inc. 1990 - July 1994
Skills
Operations Management, Instructional Design, E-Learning, Training Delivery, Program Management, Training, Management, Visio, Content Development, Content Management, Organizational..., Employee Training, Software Documentation, Blended Learning, Leadership Development, Technical Writing, Leadership, Captivate, Performance Management, Instructor-led Training, Organizational..., Talent Management, Workshop Facilitation, Performance Improvement, Employee Engagement, Change Management, Consulting, Career Development, Executive Coaching, Process Improvement
Education
Temple University 1977 — 1993
BA, Journalism
Avaya August 2011 - Present
Mazu Networks 2007 - March 2009
Avamar Technologies January 2006 - January 2007
CNT / McData October 2004 - January 2006
StorageTek September 2001 - October 2004
Skills
Solution Selling
Education
Richard Stockton College of New Jersey 1977 — 1981
Marketing
ShoreTel July 2015 - Present
ShoreTel January 2014 - Present
Avaya December 2011 - December 2013
Avaya December 2009 - December 2011
Nortel Networks September 2003 - December 2009
Nortel Networks January 2000 - September 2003
UTMB September 1997 - January 2000
Skills
Unified Communications, Avaya, Switches, SIP, LAN-WAN, Telecommunications, VoIP, Telephony, TDM, Cisco Technologies, H.323, TCP/IP, Networking, Unified Messaging, Routing, Wireless, IP, Technical Support, Virtualization, Managed Services, Data Center, Meridian Mail, Disaster Recovery, Cisco Routers, Windows Server, VLAN, CS1K, Remote Desktop, VPN, Sybase SQL Anywhere, Troubleshooting, Servers, Channel Partners, Avaya Callpilot, Avaya Aura Messaging, Avaya Aura Contact..., Subject Matter Experts, ShoreTel, Linux, smtp, IIS, Firewalls, SMTP, Ethernet, Call Centers, Integration, WAN, Avaya Technologies
Education
ITT Technical Institute Arlington 1997 — 1998
Electronics
Tarleton State University 1995 — 1996
no degree, Basics/Information Technology
NACR 2011 - August 2014
Avaya September 2009 - December 2010
Avaya August 2005 - September 2009
AT&T, Lucent, Avaya July 1991 - July 2005
Denver University College of Systems Science January 1990 - December 1992
Skills
SIP, IVR, CTI, Telephony, Avaya, Telecommunications, VoIP, Unified Communications, Contact Centers, Call Center, ACD, Call Logging, H.323, Wireless, IP, Call Centers, Networking, Integration, Video Conferencing, Cloud Computing, SaaS, Enterprise Software
Education
University of Colorado Boulder
MS, Telecommunications
University of Kansas
BS, Computer Science
AT&T School of Business 1995 — 1995
Master of Business Administration (M.B.A.) (non-acredited), Business Administration and Management, General
Stevens Institute of Technology 1998 — 1998
Masters Certificate in Project Management, Project Management
Fitch Ratings July 2011 - Present
Avaya April 2004 - July 2011
Lucent Technologies 1998 - 2004
Skills
SAP Implementation, Enterprise Architecture, HP-UX, Unix, Integration, Solution Architecture, SAP R/3, Solaris, SAP BW, SAP Basis, Vendor Management, SAP Netweaver, ITIL, Business Intelligence, Disaster Recovery, SAP ERP, Data Migration, Data Warehousing, Performance Tuning, Oracle, Security
Education
Stevens Institute of Technology 1999 — 2001
MS, Computer Science
SGS Institute of Technology and Science, Indore, India
BE, Electronics Engineering
Morgan, Lewis & Bockius LLP October 2001 - Present
Avaya 1997 - 2001
Avaya 1997 - 2001
Skills
Disaster Recovery, Data Center, IT Management, VMware, Vendor Management, Avaya, Troubleshooting
Education
Temple University
Avaya January 2010 - Present
Nortel Networks December 2005 - January 2010
Periphonics a Nortel Netwoks Company June 1998 - November 2005
A.J.A. Lock & Key Corporation July 1992 - May 1997
Skills
SIP, CTI, Unix, IVR, Perl, Testing, Troubleshooting, Test Planning, TCP/IP, Telecommunications, Unified Communications, Linux, Regression Testing, Quality Assurance, System Testing, Avaya, Solaris, Requirements Analysis, SS7, Operating Systems, Agile Methodologies, VoIP, Networking, Call Centers, ISDN, IP, Avaya Technologies
Education
Stony Brook University
Bachelor of Science, Computer Science
Sun Microsystems
Cablevision January 2011 - Present
Avaya December 2009 - December 2010
Nortel (formerly Periphonics) 2002 - 2009
Periphonics 1994 - 2002
Grumman Aerospace June 1985 - November 1994
Skills
Java, Spring MVC, SQL, J2EE, SOA, MVC Architecture, SIP, Spring, Java Enterprise Edition, Integration, Eclipse, Web Services, ClearCase, JDBC, XML, Telecommunications, Agile Methodologies, Software Development
Education
State University of New York at Stony Brook
Computer Science
Jones Apparel Group February 2008 - Present
TEKsystems 2006 - 2007
Avaya 2004 - 2006
Skills
SAP Implementation, SAP ERP, SAP R/3, SAP, SAP Netweaver, SD, ERP, Business Process, Integration
Education
Suffolk University 1980 — 1982
Avaya December 2009 - Present
Nortel August 2001 - February 2010
Nortel February 2000 - August 2001
Nortel January 1998 - January 2000
Nortel Networks 1998 - 2000
Skills
Avaya, Video Conferencing, SIP, Unified Communications, RTP, VoIP, IP, Telecommunications, SNMP
Education
University of Illinois at Urbana-Champaign 1985 — 1987
M.S., Physics
Texas A&M University 1981 — 1985
B.S., Physics
Avaya July 2010 - Present
Avaya December 2009 - November 2010
Nortel 1998 - December 2009
Brown-Forman 1993 - 1998
The Future Now 1991 - 1993
Skills
Telecommunications, Cisco Technologies, Direct Sales, Channel Partners
Education
Sullivan University
Business Management
Avaya March 2009 - Present
US Army 1989 - Present
Avaya October 2007 - March 2009
New State Office of the State Comptroller April 2007 - October 2007
Eastman Kodak December 2005 - October 2006
Eastman Kodak January 2001 - December 2005
Eastman Kodak April 2000 - January 2001
Skills
Leadership, Quality Control, Security, Security Clearance, Program Management, DoD, Networking, Information Security, Troubleshooting, TCP/IP, Process Improvement, Systems Engineering, Computer Hardware, Operations Management, Network Administration
Education
Nottinhgham High School
Syracuse University
MS, Telecommunications & Network Management
Avaya June 2000 - May 2004
Lucent Technologies July 1998 - May 2000
AT&T June 1969 - June 1998
Skills
Telecommunications, VoIP, Avaya, Disaster Recovery, Telephony, Data Center, Unix, Hardware, Service Delivery, Enterprise Software, Networking
Education
Tennessee Technological University 1965 — 1969
BSEE
Avaya December 2009 - Present
Nortel March 2007 - December 2009
Fidelity May 2006 - August 2006
UMass Lowell 2002 - 2006
Skills
TCP/IP, Routing, OSPF, Networking, Software Engineering, Switches, Linux, Ethernet, C, Network Security, SIP, IP, Data Center, Wireless, Unix, Shell Scripting, SNMP, Device Drivers, C++, ClearCase, Enterprise Software, System Architecture, Programming, Perl, Java, RIP, Embedded Software, Machine Learning, Matlab, CPLEX
Education
University of Massachusetts at Lowell 2002 — 2006
Doctor of Science, Computer Science
Sun Yat-Sen University 1999 — 2002
Master of Engineering, Computer Engineering
Brocade November 2012 - Present
Avaya September 2011 - October 2012
OptiComp June 2009 - September 2011
JDSU Inc May 2007 - December 2008
Picolight, Inc January 2003 - May 2007
Infineon Technologies January 2001 - January 2003
Displaytech January 1998 - January 2001
OR Technology January 1996 - January 1998
Skills
Cross-functional Team..., Integrated Circuit..., Testing, Semiconductors, PCB design, Manufacturing, Telecommunications, Product Development, Circuit Design, Engineering, Electronics, Design for Manufacturing, Product Management, Product Launch, RF, Failure Analysis, Analog, Simulations, Wireless, Process Improvement, R&D, IC, Embedded Systems, Test Equipment, Fiber Optics, Engineering Management, Hardware, Firmware, Systems Engineering, ASIC, Debugging, FPGA, Hardware Architecture
Education
Technical University Sofia 1984 — 1989
BSEE, Electronic Engineering
Avaya December 2009 - Present
Nortel January 1996 - Present
Nortel Networks January 1996 - Present
Periphonics Corporation 1996 - Present
Periphonics (now part of Nortel Networks) 1996 - Present
Nortel networks (Periphonics) 1996 - Present
Avaya 2010 - 2010
Codapro 1985 - 1996
Education
Stony Brook University 1983 — 1986
Harris Corporation May 2013 - Present
ITT EXELIS March 2009 - April 2013
Avaya April 2007 - January 2009
Motorola / Symbol Technologies Inc. July 2000 - April 2007
AIL Systems / EDO Corp April 1983 - June 2000
Education
Stony Brook University
BEME, Mechanical Engineering
University of Michigan College of Engineering 2010 — 2010
Six Sigma Green Belt Certification
Marc Ecko Enterprises May 2007 - Present
Marc Ecko Enterprises April 2003 - May 2007
Avaya 2001 - 2003
Time Warner Cable 1999 - 2001
Caterpillar Financial 1997 - 1998
Education
Stockton University 1990 — 1994
BA, Accounting
Cameo Global, Inc. June 2014 - Present
TeleSpace LLC June 2013 - March 2014
Geomant Americas Inc. June 2011 - May 2013
Noble Systems April 2010 - June 2011
Avaya April 1995 - March 2010
ALI 2000 - 2001
Mosaix 1995 - 2000
Skills
Technology Integration, Pre-sales, Solution Selling, ACD, Avaya, Selling, Business Development, Enterprise Software, Contact Centers, Public Speaking, Professional Services, Product Management, Sales, IVR, Unified Communications, Workforce Management, Managed Services, Sales Operations, VoIP, Cisco Technologies, SIP, Telephony, Call Centers, SaaS, Telecommunications, Direct Sales, Channel Partners, Cloud Computing, CTI, Collections, Predictive Dialers, IP, Wireless, Avaya Technologies
Education
Texas A&M University 1984 — 1989
BBA, Finance
Hewlett-Packard February 2011 - Present
BGR Associates, LLC February 2009 - February 2011
Avaya June 2007 - December 2008
Hewlett-Packard May 2004 - May 2007
Hewlett-Packard May 2002 - April 2004
Compaq November 1998 - April 2002
Skills
Partner Management, Channel Partners, Sales Enablement, Cloud Computing, Go-to-market Strategy, Enterprise Software, Solution Selling, Direct Sales, Channel, Business Alliances, Demand Generation, Sales Management, Strategic Partnerships, Sales
Education
Antioch University 2004 — 2007
MA, Clinical Psychology
Stony Brook University
BA, Psychology
Bank of America June 2012 - Present
CMIT Solutions, Inc. 2009 - Present
NICE Systems August 2001 - September 2010
Avaya February 2000 - August 2001
Cendant 1997 - 1999
IBM Global Services 1997 - 1997
Skills
Disaster Recovery, Integration, Cloud Computing, Management, Call Centers, Managed Services, Professional Services, IIS, CISSP, Business Analysis, Visual Basic, SaaS, Data Center, MySQL, IVR, Call Center, Testing, Strategic Planning, Windows Server, Team Building, Vendor Management, Troubleshooting, Avaya, Consulting, Help Desk Support, Training, Enterprise Software, Servers, Networking
Education
SUNY Stony Brook 1991 — 1996
Bachelors of Science, Computer Science
Microsoft February 2014 - Present
Microsoft May 2013 - August 2013
CA Technologies December 2012 - February 2013
Amazon.com December 2010 - March 2012
Avaya August 2009 - December 2010
Skills
Problem Solving, Algorithms, Programming, Java, Hadoop, Natural Language..., C++, C#, Software Development
Education
Stony Brook University 2012 — 2013
Master of Science (MS), Computer Science
VJTI Mumbai 2005 — 2009
B.Tech., Computer Engineering, 8.3/10
SVVM 1990 — 2003
Kodak Alaris October 2014 - Present
Avaya December 2009 - October 2014
Nortel Networks June 1999 - December 2009
Periphonics July 1989 - June 1999
Skills
Speech Recognition, IVR, SIP, CTI, Unified Communications, VoIP, ACD, Call Center, Avaya, Contact Centers, Telephony, Workforce Management, ISDN, Telecommunications, Pre-sales, Software Development, Software Design, Software Installation, Software Documentation, Unix, PMP, IP, Unified Messaging, Wireless, Managed Services, Call Centers, Professional Services, TCP/IP
Education
State University of New York at Stony Brook 1983 — 1987
Bachelor of Science (BS), Applied Mathematics and Statistics
Grumman Data Systems Institute 1988 — 1989
Avaya 2009 - Present
Motorola Solutions September 1996 - October 2009
Skills
Unified Communications, VoIP, Solution Selling, Telephony, Managed Services, Channel Partners, Telecommunications, SIP, Avaya, IP, Wireless, Direct Sales, Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Call Centers
Education
Stony Brook University 1985 — 1988
Bachelor's Degree
Avaya October 2006 - Present
Commonwealth of Mass June 2006 - October 2006
3 Com Corp June 2004 - January 2006
Education
Western New England University 1982 — 1985
MBA, Marketing
Suffolk University
BA, Biology
Avaya 2001 - Present
Lucent Technologies 1994 - 2001
AT&T Paradyne 1989 - 1994
Skills
Telecommunications, VoIP, IP, Wireless, Unix, Java, Cloud Computing, Unified Communications, Linux, TCP/IP
Education
Tennessee State University 1978 — 1982
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Avaya 2015 - Present
CME, Inc. 2013 - Present
CME, Inc. 2013 - 2015
BlackBerry 2010 - 2012
Avaya 2009 - 2010
Nortel 2003 - 2009
Nortel 2003 - 2007
Nortel 1992 - 2003
Skills
Leadership, Avaya, VoIP, Telecommunications, SIP, Telephony, Call Center, Unified Communications, Wireless, IP, GSM, Cross-functional Team..., Service Delivery, RFP, Customer Support, Contact Centers, Vendor Management, Technical Support, Smartphones, Cloud Applications, Tablets, Nortel, Six Sigma, Project Management, Strategic Planning, Customer Service, CRM, CDMA, LTE, BlackBerry, Services revenue, Directing, Managing Offshore Teams, Business Development, Business Intelligence, Process Improvement, P&L Responsibility, Repair Services, International..., International Business..., International Business..., Operations Management, Managed Services, Social Media Support, Account Management, Customer Escalation..., Outsourcing, Acquisition Integration, Spanish, Cloud Computing
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey
MBA, Business Administration Diploma
Universidad Autónoma Metropolitana
BS, Engineering in Electronics
Strategic Information Technology November 2014 - Present
Deloitte May 2013 - October 2014
Salesforce.com March 2011 - April 2013
Avaya April 2009 - March 2011
Oracle (formerly SUN Microsystems) 2004 - 2009
Egenera 2003 - 2004
Verizon (formerly MCI Worldcom) 1997 - 2003
Thomson Reuters (formerly Dow Jones Telerate) 1992 - 1996
Skills
Start-ups, Enterprise Software, Account Management, Channel, Pre-sales, Salesforce.com, Data Center, SaaS, CRM, Consulting, Professional Services, Leadership, New Business Development, Strategy, Software Industry, Sales, Direct Sales, IT Strategy, Financial Services, Management, Business Analysis, Vendor Management, Finance, PaaS, Product Marketing, Business Intelligence, Managed Services, Telecommunications, Business Strategy, Business Alliances, Solution Selling, Strategic Partnerships, Cloud Computing, Team Leadership, Analytics, Outsourcing, Partner Management, Project Management, Lead Generation, Program Management, Channel Partners, Business Development, Strategic Planning, Sales Operations, Selling, Go-to-market Strategy, Product Management, Unified Communications, Sales Management, Integration
Education
Syracuse University - Maxwell School 1986 — 1990
BA, International Relations
Instituto Internacional - Madrid, Spain
Avaya October 2000 - Present
Lucent Technologies April 1998 - September 2000
Education
Temple University
Bachelor of Applied Science (B.A.Sc.), Marketing
SRA International May 2007 - July 2012
RGII Technologies November 2003 - April 2006
RGII Technologies November 2001 - November 2003
Avaya September 2000 - August 2001
Alcatel-Lucent July 1997 - August 2000
Skills
Profitability Analysis, Software Project..., Database Design, Systems Analysis, Technical Writing, Report Development, Account Reconciliation
Education
Strayer University (VA) 2010 — 2011
Accounting
University of Maryland College Park
Bachelor of Science (BS), Biology, General
ICF Interactive October 2011 - Present
Avaya May 2010 - October 2011
U.S. Coast Guard April 2009 - May 2010
Educational Services, Inc February 2008 - May 2009
Skills
Health Communication, Marketing Strategy, Marketing Communications, SharePoint, Social Media Marketing, Management Consulting, Project Management, Multimedia, Video Production, Content Management, Web Content Management, Strategic Planning, Strategic Communications, Community Outreach, Media Development, Public Health, Public Relations, Creative Strategy, Fatwire, Product Marketing
Education
Temple University 2002 — 2006
Bachelor of Science (BS), Public Health Education and Promotion
Puget Sound Energy May 2015 - Present
Avaya July 2013 - Present
Textron May 2013 - July 2013
Avaya December 2012 - May 2013
Johnson & Johnson March 2012 - September 2012
Skills
SAP, SAP SD, SAP Implementation, SAP ERP, IDOC, Requirements Analysis, SAP PP, SD, SAP MM, SAP R/3, ECC, ABAP, SAP Portal, ERP, SAP CRM, Integration, SAP Netweaver, Business Analysis, Business Process
Education
Syracuse University 2009 — 2011
Master's degree, Engineering/Industrial Management
MSCI Inc (Formerly Morgan Stanley Capital International & MSCI Barra) October 2011 - Present
Avaya December 2006 - October 2011
Thomson Financial May 2002 - December 2006
Education
Syracuse University - Martin J. Whitman School of Management 1999 — 2000
Master of Science (MS), Accountancy
Syracuse University 1997 — 1999
Bachelor of Science (BS), Accountancy
Deere-Hitachi January 2000 - Present
Avaya January 1989 - January 2004
US Army March 1987 - May 1997
Education
Johnathan Dayton Reginal HS
Strayer University-North Carolina
HCL Hewlett Packard July 2011 - Present
Apple May 2009 - June 2011
Avaya September 1996 - November 2008
Education
Tarrant County College
MarineMax May 2010 - Present
JOA Marine January 2002 - May 2010
Avaya January 2000 - August 2001
Education
Stevens Institute of Technology 1999 — 2001
MS in Management, Project Management
University at Buffalo 1972 — 1976
BS in Engineering, Civil Engineering