Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Texas A&M University Health Sciences Center School of Public Health June 2015 - Present
Texas State University August 2011 - May 2015
SC Rural Health Research Center August 2008 - August 2011
Maximus (formerly PSI) March 2006 - December 2007
Avaya July 1998 - May 2005
American Heart Association 1991 - 1992
Chernoff/Silver & Associates August 1990 - March 1991
Skills
Research, Health Services Research, Health, Quantitative Research, Qualitative Research, Policy Analysis, Program Management, Leadership, Program Evaluation, Literature Reviews, Public Health, Statistics, Healthcare, Proposal Writing, Data Analysis, Nonprofits, Policy, Management, Government, SAS, Program Development, Training, Clinical Research, Grant Writing, Public Relations, Public Speaking, Health Promotion, Hospitals, Higher Education, Public Policy, SPSS, Teaching, Volunteer Management, Stata, Community Outreach
Education
University of South Carolina-Columbia 2008 — 2013
Doctor of Philosophy (Ph.D.), Health Services Policy and Management, Arnold School of Public Health
University of Colorado Anschutz Medical Campus 2007 — 2007
Public Health
University of Phoenix 2003 — 2005
MBA, e-Business
University of South Carolina 1988 — 1994
MA, Journalism (Public Relations)
West Virginia University 1985 — 1988
BA, English
InfoPro Learning, Inc September 2014 - Present
Minaya Learning Global Solutions LLC March 2014 - Present
JRM Human Capital June 2012 - Present
Sumaria Learning Solutions January 2011 - Present
EK Success June 2012 - December 2012
Avaya December 2010 - June 2012
Jarden Consumer Solutions, a wholly owned subsidiary of Jarden Corporation September 2006 - November 2010
American Express October 2004 - September 2006
Interland, Hostcentric, Web2010 2000 - 2004
AT&T Wireless 1998 - 2000
Skills
Leadership, Management Development, Human Resources, Employee Engagement, Talent Management, Succession Planning, Training Delivery, Performance Management, Needs Analysis, Organizational..., Organizational..., Leadership Development, Executive Coaching, Career Development, Instructor-led Training, Management Consulting, MBTI Certified, EQi, Emotional Intelligence, Instructional Design, Motivational Speaking, Organizational Behavior, Behavior Modification, Organizational..., Organizational Culture, Organizational..., Leading Change, Sales Leadership..., Customer Experience, Communication Skills, Intercultural Training, Compensation & Benefits..., HR Consulting, HRIS, Employee Recognition, Employee Surveys, Psychological Assessment, Presentation Development, Presentation Coaching, Body Language, Public Speaking, Sales Readiness and..., Management, Training, Strategy, Program Management, Cross-functional Team..., Team Building, MBTI, Sales
Education
University of Central Florida 1995 — 2000
BA, Organizational Psychology
University of Central Florida 1995 — 2000
BA, Marketing and Public Relations
UOP
MAOM, Organizational Management/Behavior
inContact January 2015 - Present
Verizon Enterprise Solutions May 2014 - December 2014
Avaya September 2011 - May 2014
Cisco August 2007 - August 2011
Cisco Systems June 2007 - August 2010
Skills
Unified Communications, Solution Selling, Channel, Channel Partners, Managed Services, Cloud Computing, SaaS, VoIP, Salesforce.com, Data Center, Cisco Technologies, Direct Sales, Sales Enablement, Enterprise Software, Partner Management, Go-to-market Strategy, Professional Services, Account Management, Telepresence, Virtualization, New Business Development, Sales, Leadership, Sales Operations, Telephony, Strategy
Education
University of Colorado Boulder 1997 — 2001
Mass Communication, Rhetorical Theory, Mass Communication/Media Studies
SAIC January 2014 - Present
Avaya June 2013 - January 2014
Avaya January 2007 - June 2013
Avaya January 2000 - January 2007
Cabela's January 1999 - January 2000
Lucent Technologies\Aerotek January 1998 - January 1999
Skills
SIP, Avaya, Telecommunications, Telephony, Voice Mail, Troubleshooting, IP, Cisco Technologies, Networking, IVR, Unified Messaging, VoIP, Call Centers, Routing, Technical Support, Servers, Unix, Unified Communications, Video Conferencing, Windows Server, IP PBX, Linux, Integration, Software Installation, Switches, Messaging, H.323, TCP/IP, IT Management, LAN-WAN, Microsoft Exchange, Hardware, Management, VMware, Modular Messaging, Business Process Design, ISDN, Session Management, Knowledge Management, Leadership, Product Life Cycle, Avaya Communication..., PBX, LAN/WAN, Avaya PBX, Session Manager, Aura Messaging, System Manager, Visio
Education
University of Central Florida 2008 — 2010
Master of Science, Management Information Systems
University of Nebraska at Kearney 1993 — 1998
Bachelor of Science, Hospitality Management
Keystone Human Services January 2015 - Present
Horizon House January 2015 - Present
Penn Psychiatric Center July 2013 - December 2013
KeystonerHuman Services July 2012 - December 2013
Vanguard March 2003 - August 2010
Avaya December 1998 - September 2001
Skills
Life Coaching, Instructor-led Training, Social Skills, Mental Health Counseling, Mutual Funds, Asset Allocation, Analysis, Microsoft Office, Investments, Data Analysis, Microsoft Excel, Process Improvement, Lotus Notes, High Net Worth..., Access, Public Speaking, Social Services, Nonprofits, Community Outreach, Mental Health
Education
Valencia Community College 2001 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of Central Florida 1994 — 1996
Bachelor of Science (BS), Accounting
Avaya June 2014 - Present
Mayor Mike Dunafon's Office January 2014 - June 2014
Zenith Portfolio Strategies, LLC November 2013 - June 2014
Cindas Securities CO., LTD October 2012 - June 2014
Agricultural Bank of China July 2012 - September 2012
Skills
Finance, Investments, Financial Modeling, Portfolio Management, Market Research, Financial Analysis, Management, Wealth Management, Mutual Funds, Microsoft Office, Leadership, Corporate Finance, IT Operations, Economics, Due Diligence, Valuation, Bloomberg, Investment Banking, Bloomberg Terminal, Analysis, Microsoft Excel, Research, Public Speaking, Asset Allocation, PowerPoint, IT Management
Education
University of Denver 2013 — 2015
Master of Science (MS), Finance, General, 3.8/4.0
University of Colorado Boulder 2011 — 2012
Undergraduate, Finance, Dance
Shanghai University of International Business and Economics 2009 — 2013
Bachelor of Science (BS), Banking, Corporate, Finance, and Securities Law, 3.7/4.0
Avaya December 2004 - Present
Avaya August 1998 - December 2004
Productivity Point International July 1997 - August 1998
Skills
Customer Service, Classroom, Order Processing, Billing Process, Labor Relations, Negotiation, Hands-on Training, Call Centers, Compliance, Communication, Business Partner Support, Highly Dedicated, Taking Orders, Experienced Trainer, Leadership, Team Leadership, Timely Decision Making, Ethical Decision Making, Supervisory Skills, Passionate about work, Passion for Success, Goal-driven leader, Cultural Diversity, Customer Satisfaction, Team Building, Telecommunications, Training, Vendor Management, Management, Troubleshooting, Managed Services
Education
Western International University 2008 — 2010
Master of Business Administration (MBA), MANAGEMENT
University of Central Oklahoma 1982 — 1997
Bachelor of Business Administration (B.B.A.), MANAGEMENT OF INFORMATION SYSTEMS
Financial Institution June 2014 - Present
Intellisource February 2011 - June 2012
The TriZetto Group March 2010 - January 2011
Imagine Technologies October 2009 - March 2010
United Health Group - Ovations October 2007 - February 2009
Avaya May 2002 - January 2007
Avaya April 1999 - May 2002
Skills
Strategic Planning, Business Development, Program / Portfolio..., P&L Accountability, Policy Development &..., Professional Mentorship, Organizational..., Cross-Functional/Matrix..., Professional Practice..., Marketing &..., Training Design &..., Process Development &..., Organizational..., Organizational..., PMO, Program Management, Team Leadership, Mentoring, Project Portfolio..., Cross-functional Team..., Management, Leadership, Strategy, Business Process, Change Management, Software Documentation, Requirements Analysis, Business Process..., Integration, Business Analysis, Business Strategy, Outsourcing, Vendor Management, Project Management, Call Centers, Process Improvement, Team Building, Operations Management, SaaS, MS Project, Governance, Team Management, Executive Management, Business Transformation, SharePoint, Human Resources, Service Delivery, Budgets
Education
University of Colorado Boulder 1988 — 1992
Bachelor of Arts, Humanities
CenturyLink March 2015 - Present
Level 3 Communications July 2012 - Present
Level 3 Communications July 2011 - September 2012
Avaya July 2008 - April 2009
Lafarge 2006 - 2007
Phelps Dodge June 2005 - August 2005
Education
University of Colorado at Denver 2010 — 2012
Masters of Business Administration, Finance
University of Colorado at Boulder 2003 — 2008
Bachelor of Arts (BA), Business and Spanish
Cherry Creek High School
High School Diploma
Grounds for Promotion July 2012 - Present
Boulder Facebook Page February 2009 - Present
Faction Media January 2011 - June 2012
Hosting.com March 2010 - October 2010
Booyah Online Advertising May 2007 - March 2010
NetQuote July 2006 - April 2007
Amadeus Consulting January 2006 - July 2006
Avaya April 2003 - January 2006
Spectra Logic 1998 - 2003
Skills
SEO, PPC, Web Analytics, Omniture, Google Analytics, Online Marketing, Social Media, Social Media Marketing, Search Engine..., Pay Per Click Marketing, SEM, Analytics, Digital Marketing, Marketing Strategy, Google Adwords, Online Advertising, Lead Generation, Advertising, Google Website Optimizer, Facebook, Twitter, Pinterest, YouTube, Microsoft AdCenter, Google Display Network, Wordpress, Blogging, LinkedIn, Social Networking, Instagram, Digital Strategy, WordPress, Google Technologies, Online Lead Generation, Marketing, Display Advertising, Web Design, Strategy
Education
University of Colorado Boulder 1994 — 1998
B.S., Business Adminstration, emphasis Marketing and Entrepreneurship
University of Colorado Boulder - Leeds School of Business 1994 — 1998
BSBA, Marketing, Entrepreneurship
Boulder High School 1990 — 1994
Avaya October 1979 - May 2013
Education
Denver Institute Of Technology 1980 — 1982
Associate, Electronic Technology
University of Colorado Boulder 1973 — 1977
Bachelors, Biological Science
Excel4apps June 2011 - Present
thomsonlocal.com March 2011 - June 2011
BeSupported Ltd June 2009 - February 2011
Con-struction.net June 2008 - May 2009
Special Work and Technology Ltd March 2005 - May 2008
Centrica plc August 2003 - March 2005
Johnson & Johnson November 2002 - July 2003
Avaya July 2000 - September 2002
Short Term Contracts March 1999 - May 2000
Standard Corporate & Merchant Bank (SCMB) February 1997 - January 1999
Skills
SEO, PPC, Online Marketing, Account Management, Salesforce.com, Social Media, CRM, E-commerce, Marketing Strategy, Email Marketing, Google Adwords, Online Advertising, Marketing Operations, Business Analysis, Web Project Management, Marketing Automation, Pardot, SaaS, Apex Programming, Force.com, Force.com Sites, LinkedIn, Google Analytics, Google Apps, Google Webmaster Tools, Facebook Marketing, Management, Web Marketing, Lead Generation, Digital Marketing, Advertising, Web Analytics, Marketing, Business Process, CMS, B2B Marketing, Social Media Marketing
Education
University of the Witwatersrand 1996 — 1997
Postgrad Diploma in Management (PDM)
University of Cape Town 1992 — 1995
BComm
Pretoria Boys High 1987 — 1991
University Exemption
Avaya August 2010 - Present
Avaya August 2007 - 2012
avaya 1998 - 2009
avaya 1998 - 2009
Avaya February 1998 - August 2007
Skills
Avaya, Telephony, Call Centers, Contact Centers, Telecommunications, VoIP, SIP, Call Center, WAN, Management, Cross-functional Team..., LAN-WAN, T1, ISDN, Process Improvement, IP, Video Conferencing, SIP Trunking, Call Logging, Channel Partners, MPLS, Ethernet, Wireless, SAP, Professional Services, People Skills, Master Data Management, Change Management, Business Process..., SharePoint, Photography, Portrait Photography, Event Photography, Employee Relations, Cross-Organization..., Knowledge Sharing, Voyager, Resellers, Data Privacy, Records Management, Data Integrity, Business Ethics, Subject Matter Experts, Problem Solving, Etching, Wedding Photography, Non-profit Volunteer, Motivated self-starter, Customer Authorization..., Global Registration Tool
Education
University of Oklahoma 2005 — 2007
Masters, Administrative Leadership
University of Central Oklahoma 2001 — 2005
BLS, General Studies
Medtronic January 2015 - Present
Covidien May 2013 - Present
Covidien April 2012 - April 2013
Covidien April 2011 - March 2012
Terumo BCT May 2010 - April 2011
Avaya 2007 - 2009
GE Capital 2006 - 2007
Leopard 2005 - 2006
Work Options Group 2002 - 2005
Skills
Cross-functional Team..., Supply Chain, Process Improvement, Manufacturing, Program Management, Business Process..., Strategy, Management, Leadership, Operations Management, SAP, Project Planning, Product Development, Budgets, Logistics, Training, Strategic Planning, Business Process, Procurement, Analysis, Six Sigma
Education
University of Colorado at Boulder 2012 — 2014
Masters, Engineering Management
University of Florida 1997 — 2001
B.S., Psychology
Patagonia January 2014 - June 2014
Rose International April 2013 - August 2013
Avaya September 2012 - January 2013
Avaya May 2011 - June 2012
The TriZetto Group August 2010 - February 2011
The Walt Disney Company February 2010 - April 2010
Cox Media April 2009 - August 2009
New Zealand Film Commission January 2008 - April 2008
Comunidad Inti Wara Yassi February 2007 - July 2007
Miramax April 2004 - September 2005
Skills
Business Analysis, Analysis, Project Management, Financial Analysis, Data Analysis, Pricing, Cross-functional Team..., Finance, Negotiation, Microsoft Excel, Product Management, Marketing Strategy, Social Media, Budgets, Managed Services, Operations Management, Microsoft Excel Guru, Deal Structuring, Financial Forecasting, Competitive Analysis, Contract Negotiation, Business Intelligence
Education
University of Colorado Denver 2015 — 2016
Post Graduate Certificate, Business Intelligence Systems
University of Colorado at Denver 2011 — 2015
MBA, Corporate Financial Management, GPA: 3.6
University of Colorado at Boulder 1996 — 2000
Bachelor of Science (BS), Mass Communication Major & Economics Minor
Avaya July 2001 - Present
Lucent Technologies September 1999 - July 2001
AT&T Bell Labs - Lucent Technologies June 1995 - September 1999
Skills
Product Management, Perl, Java, VoIP, Strategy, C++, Switches, H.323, Windows, Telecommunications, Unix, Integration, Linux, IP, Software Development, Agile Methodologies, TCP/IP, SIP, Telephony
Education
University of Colorado Boulder 1989 — 1993
MA, Computer Science
University of Colorado Boulder 1988 — 1992
Master of Science (MS), Computer Science
sovrn Holdings, Inc. February 2015 - Present
TrackVia, Inc. February 2014 - February 2015
WesTower Communications March 2013 - February 2014
Avaya April 2011 - March 2013
University of Colorado at Boulder January 2009 - December 2010
Skills
Programming, Java, Matlab, Linux, MySQL, SQL, Software Development, Git, Cassandra, Python, Bash, API Development
Education
University of Colorado at Boulder 2007 — 2010
BS, Applied Mathematics
OUHSC - College of Pharmacy - Pharmaceutical Sciences September 2015 - Present
OUHSC - College of Pharmacy - Department of Pharmacy: Clinical and Administrative Sciences March 2014 - September 2015
Avaya Inc. October 2006 - July 2013
Avaya December 2005 - September 2006
Avaya May 2000 - September 2006
Skills
Sarbanes-Oxley Act, Telecommunications, Performance Management, Call Centers, Call Center, Process Improvement, Internal Controls, VoIP, Revenue Recognition, Auditing, Accounting, Analysis, Cash Management, Internal Audit, Leadership, Management, Training, Vendor Management
Education
University of Central Oklahoma 1992 — 1996
Bachelor of Science (B.S.), Elementary Education and Teaching
University of Central Oklahoma 1992 — 1996
Bachelor of Science (B.S.), Elementary Education and Teaching
Avaya January 2013 - Present
Software Quality Association of Denver 2007 - 2015
Software Quality Association of Denver 2007 - 2015
Software Quality Association of Denver 2007 - 2015
ColoradoFIRST 2005 - 2013
Avaya November 2007 - December 2012
Avaya July 1996 - March 2007
Computer Explorers 209 2004 - 2007
Lucent Technologies 1997 - 2000
Skills
Salesforce.com, Telecommunications, SIP, Agile Methodologies, Linux, VoIP, Unified Communications, Testing, Avaya, Software Development, Requirements Analysis, Solution Architecture, Cloud Computing, CTI, Troubleshooting, CRM, Avaya Technologies, Management, Pre-sales, VMware, Integration, Program Management
Education
Avaya University
Product Implementation & Administration
Avaya University
Avaya University 2010 — 2011
Avaya Communications Manager - Administrator
University of Colorado Health Sciences Center 1994 — 1999
MSIS
S.COM October 2014 - Present
Aerotek July 2013 - October 2014
Coverall Health-Based Cleaning System May 2012 - February 2013
Avaya January 2011 - January 2012
Skills
Avaya, Managed Services, VoIP, Telecommunications, Call Center, Solution Selling, Direct Sales, Salesforce.com, Pre-sales, Account Management, Customer Satisfaction, Vendor Management, Business Development, CRM, Call Centers, Cold Calling, Customer Retention, Executive Staffing, Leadership, Networking, New Business Development, Permanent Staffing, Professional Services, Recruiting, Sales, Sales Operations, Sales Process, Staffing Services, Temporary Placement, Unified Communications, LinkedIn, Building Relationships, Avaya Technologies
Education
University of Central Florida 2004 — 2008
BS, Psychology
UNC Health Care 2014 - Present
Rex Healthcare 2011 - 2014
Black Box Network Services 2010 - 2011
Avaya 2009 - 2010
Nortel 2000 - 2009
Global Knowledge Training 1997 - 2000
Ernst & Young 1993 - 1996
Nortel 1990 - 1993
Lockheed Martin Space Systems Company 1985 - 1990
Representative List 1985 - 1985
Skills
Cloud Computing, Vendor Management, Data Center, Product Management, Telecommunications, Enterprise Software, Unified Communications, Managed Services, Cisco Technologies, SaaS, VoIP, Solution Selling, Enterprise Architecture, Telepresence, Integration, Go-to-market Strategy, Customer Engagement, Avaya, WAN, Start-ups, Sales Engineering, Network Architecture, Mobile Technology, Tandberg, WebEx, Network Engineering, Wireless, Digital Marketing, Marketing Strategy, Facilities Planning, Global Delivery, Roadmap, Site Surveys, Management Consulting, Web Services, Enterprise Collaboration, Cisco, Product Strategy, Enterprise Mobility, Enterprise..., Global Collaboration, Video Technologies, UC, Hosted Solutions, Sales Enablement, Global Marketing, Sales Effectiveness, Strategy, Program Management, Security
Education
University of Colorado Boulder
Bachelors, Mathematics & Computer Science
University of Colorado Denver
MBA, Marketing
v^Credentials & Certifications
Mandel Communications September 2004 - Present
Benett Communications 2004 - Present
TriZetto Corporation October 2011 - July 2013
Washington Mutual 2002 - 2004
Avaya 1998 - 2001
Alcatel-Lucent 1997 - 1998
AT&T 1995 - 1997
AT&T 1992 - 1995
AT&T 1976 - 1991
Skills
Executive Briefings, Large Group Facilitation, Strategic Planning..., Presentation Development, Customer Presentations, Presentation Coaching, Presentation Preparation, Presenter, Executive Reports, Workshop Facilitation, Strategic Planning, executive briefing..., segment marketing, customer refernce..., Segmentation, Team Building, Coaching, Program Management, Blended Learning, Instructional Design, Executive Coaching, Leadership, Public Speaking, Sales Operations, Training, Strategy, Communication Training, Management, Presentations, Leadership Development, Project Management, Personal Development, Organizational..., Start-ups, Training Delivery, Analysis, Process Improvement, Executive Management, Performance Management, Business Planning, Change Management, Management Consulting, Employee Training, Talent Management, Professional Services, Emotional Intelligence, Organizational..., Sales, Instructor-led Training, Consulting
Education
University of Colorado Boulder 1976 — 1978
M.S., Computer Science
University of Denver 1973 — 1976
B.S., Mathematics
Truven Health Analytics June 2012 - Present
McGraw-Hill 2010 - May 2012
McKesson 2009 - 2010
Avaya June 2000 - June 2009
Banin Communication 2009 - 2009
Micronix 2000 - 2000
RPS Plan Administrators 1999 - 2000
Skills
Linux, VMware, Avaya, Telecommunications, Integration, Unix, Solaris, Servers, Networking, Windows Server, Red Hat Linux, Data Center, Troubleshooting, Active Directory, Testing, Disaster Recovery, Apache, Computer Hardware
Education
University of Colorado Boulder 1991 — 1996
B.A., Communication, Anthropology
ExpressPoint Technology Services August 2011 - June 2012
Avaya January 2010 - August 2011
Avaya January 2006 - December 2009
Avaya February 2003 - December 2005
Qwest Communications (formerly U S WEST) October 2001 - February 2003
Qwest Wireless (formerly U S WEST Wireless) May 1997 - October 2001
U S WEST Business Resources, Inc July 1987 - April 1997
Education
University of Colorado at Denver 1987 — 1988
Master of Business Administration (MBA), Masters Business Administration Program
University of Colorado at Boulder 1982 — 1986
Bachelor of Arts (B.A.), Economics
CA Technologies 2011 - Present
SSH Communications Security 2010 - 2011
Ericsson 2008 - 2010
Avaya 2003 - 2008
Ericsson 1999 - 2002
Acacia Networks 1996 - 1999
SMC Networks 1993 - 1996
Digital Equipment Corporation 1990 - 1993
Skills
Product Management, Solution Selling, Strategic Partnerships, Strategy, Cloud Computing, SaaS, Telecommunications, Enterprise Software, Product Marketing, Go-to-market Strategy, VoIP, Cross-functional Team..., Business Development, Wireless, Integration, Mobile Devices, Start-ups, Vendor Management, Lead Generation, Security, Management, Demand Generation, Multi-channel Marketing, Partner Management, B2B, Team Leadership, Business Alliances, Marketing Strategy, Marketing, Salesforce.com, CRM, Competitive Analysis
Education
University of Colorado
Bachelor, Arts and Sciences
University of Denver
Masters, Information Technology
ClearChoice Dental Implant Centers September 2015 - Present
ClickFox March 2011 - June 2015
Douglas Akerlund Consulting February 2009 - March 2011
SGI August 2007 - November 2009
Arrow Electronics November 2006 - August 2007
Arrow Electronics April 2003 - July 2007
Avaya October 2001 - December 2002
Avaya February 1998 - October 2001
Lucent Technologies June 1995 - January 1998
Skills
Strategic Planning, Training, Organizational..., Leadership Development, Strategy, Coaching, Instructional Design, Leadership, Management, Training Delivery, Vendor Management, Employee Training, Team Building, Negotiation, E-Learning, Process Improvement, Staff Development, Project Management, Program Management, Change Management, Talent Management, Performance Management, Succession Planning, Analysis, Solution Selling, Budgets, Human Resources, Consulting, Salesforce.com, Contract Negotiation, Mentoring, Employee Engagement, Problem Solving, Strategy Development, Budgeting, Call Center, Public Speaking, Process Engineering, Organizational Design, Telecommunications, Organizational..., Sales Process, Needs Analysis, Management Development
Education
University of Colorado Boulder 1982 — 1984
MA, Educational Technology and Instructional Design
University of Wyoming 1976 — 1980
Bachelors, Education
Avaya November 2010 - Present
Siemens Industry, Inc July 2008 - June 2010
The Knightly Scoop Lounge February 2006 - March 2008
Motorsports Management International July 2005 - January 2006
Skills
CXO level engagement, IT Solutions, Unified Communications, Video Conferencing, Business Strategy, Managed Services, Consultative Sales..., Channel Sales, Business Development, Channel Partners, Self Management, Wireless Security, BYOD, Switchgear, Total Cost of Ownership, Avaya Aura, Return on Investment, Solution Selling, Avaya, Customer Satisfaction, SIP, Telecommunications, Sales, Direct Sales, VoIP, Call Centers, Management, Contact Centers, Telephony, Strategy, CRM, Sales Operations, Sales Management
Education
University of Central Florida 2003 — 2008
Business, Marketing
Kaiser Permanente April 2015 - Present
Chipotle Mexican Grill November 2014 - March 2015
Sungard Availability Services October 2012 - October 2014
Sungard Availability Services July 2008 - October 2012
Avaya 2006 - 2008
Polycom 2005 - 2006
CompuTek Dental Systems 2003 - 2004
Skills
ITIL, Cloud Computing, Business Analysis, Security, VoIP, Cisco Technologies, Servers, ITIL Certified, Troubleshooting, Linux, Business Process, Team Leadership, PMO, IP, Cross-functional Team..., Statistical Data..., Technical Writing, Network Engineering, IT Project & Program..., Management, Planning Budgeting &..., Testing, IT Management, MS Project, Disaster Recovery, Program Management, Data Center, Avaya, IT Service Management, Project Management
Education
University of Colorado Boulder 2002 — 2006
Applied Mathematics, Electrical and Computer Engineering emphasis
ACP Bootcamp
Agile Project Management
Accenture December 2001 - Present
Avaya October 2000 - December 2001
Lucent Technologies November 1998 - October 2000
AT&T December 1994 - November 1998
AT&T December 1987 - October 1994
Skills
Contract Negotiation, Strategy, Leadership, CRM, Outsourcing, Training, Program Management, Project Management, Management, Customer Service, Management Consulting, Coaching, Sales, Call Centers, Budgets, Team Management, Business Process..., Vendor Management, Change Management
Education
University of Phoenix 1994 — 1996
BSBA, Business Management
University of Central Arkansas 1975 — 1979
Marketing
NexGen Storage December 2014 - Present
SanDisk August 2014 - December 2014
Fusion-io May 2014 - August 2014
NetApp June 2012 - May 2014
University of Colorado at Boulder August 2010 - June 2012
Avaya June 2011 - May 2012
Accenture Technology Solutions July 2007 - June 2010
Skills
Embedded Systems, Test Automation, Quality Assurance, C, C++, Testing, Operating Systems, Java, Eclipse, Linux, Unix, Agile Methodologies, Unix Shell Scripting, Perl, SDLC, Python, SQL, Data Structures, Manual Testing, Shell Scripting, Requirements Analysis, Software Development, Distributed Systems, Debugging, Software Engineering, Algorithms, Object Oriented Design, ClearCase, Programming, TCP/IP, PL/SQL, XML, Scrum
Education
University of Colorado Boulder 2010 — 2012
Master's, Embedded Systems, Real Time Digital Media, Operating Systems
Visvesvaraya Technological University 2003 — 2007
BE, Electronics and Communications
Avaya January 2001 - October 2001
Lucent Technologies September 1996 - December 2000
AT&T March 1988 - September 1996
Lockheed Martin June 1986 - February 1988
Skills
Configuration Management, RDBMS, Software Development, Shell Scripting, Unix, C++, C, Linux, TCP/IP, Agile Methodologies, Integration, Windows, Software Design, Software Engineering, Perl
Education
University of Colorado Boulder 1991 — 1996
M.S., Computer Science
DeVry Institute of Technology 1983 — 1986
B.S., Computer Information Systems
LGS Innovations December 2009 - Present
Avaya October 2000 - December 2009
Bell Labs Lucent Technologies October 1996 - September 2000
AT&T March 1986 - September 1996
AT&T May 1985 - March 1986
Skills
Telecommunications, Engineering, Project Planning, Testing, Manufacturing, Telephony, Troubleshooting, SIP, IP, VoIP, Ethernet, System Testing, Program Management, Wireless, Systems Engineering
Education
University of Missouri-Rolla 1982 — 1985
BS, Electrical Engineering
University of Central Missouri 1981 — 1982
Pre-Engineering Studies
Brocade March 2013 - Present
Avaya Inc. September 2010 - February 2013
Avaya Inc. October 2007 - September 2010
Carrier Access Corporation March 2007 - October 2007
Carrier Access Corporation June 2004 - March 2007
Celestica, Inc. May 2001 - August 2003
Avaya October 2000 - May 2001
Lucent Technologies January 1998 - October 2000
Skills
Telecommunications, SIP, Wireless, Ethernet, VoIP, Testing, Cross-functional Team..., IP, Program Management, RF, Unified Communications, Telephony, Integration, MS Project, Project Management, Green Belt, Six Sigma, Lean Manufacturing, Manufacturing..., Introducing New Products, International Project..., Cost Reduction/Avoidance, Supply Chain Operations, Design for Manufacturing, Product Engineering, Avaya, Supply Chain, Manufacturing, Supply Chain Management
Education
University of Colorado at Boulder 1999 — 2003
MS, Telecommunications
University of Colorado at Boulder 1992 — 1996
BSEE, Electrical Engineering
Deloitte Consulting October 2014 - July 2015
IBM July 2013 - October 2014
Lockheed Martin Aeronautics August 2009 - June 2013
Avaya March 2008 - January 2009
AT&T November 2007 - March 2008
Countrywide Home Loans April 2007 - November 2007
Skills
Human Resources..., Strategy, SAAS Implementation, CRM, Vendor Management, Talent Acquisition, Workforce Planning, Human Capital, Project Management, Training, Employee Relations, Benefits Negotiation, Talent Management, Human Resources, Leadership, Executive Search, Temporary Placement, Analysis, New Business Development, Management, Resume Writing, Hiring, Employee Training, Diversity & Inclusion, Team Building, Professional Services, Project Staffing, Employer Branding, New Hire Orientations, Customer Service, Strategic Sourcing, Deferred Compensation, Interviews, Workforce Management, Sourcing, IT Recruitment, Applicant Tracking..., Recruiting, Consulting, Process Improvement
Education
University of Phoenix 2002 — 2006
MBA, Global Management
University of Colorado Boulder 1996 — 2000
Business Administration, Human Resources
Avaya November 2014 - Present
Avaya December 2010 - October 2014
Avaya August 2006 - December 2010
Avaya August 2004 - February 2006
AT&T 1991 - 2004
Skills
Avaya, Product Management, Process Improvement, Contact Centers, Management, Enterprise Software, Unified Communications, Leadership, IVR, SIP, CTI, VoIP, Telephony, Solution Architecture, Telecommunications, ACD, Team Building, Call Centers, IP, Teamwork, Team Leadership, Team Management, Wireless, Testing, Managed Services, Cloud Computing, Integration, Solution Selling, Strategy, Vendor Management, Cross-functional Team..., Professional Services
Education
University of Colorado Boulder
BS in Engineering, Applied Math & Computer Science
University of Phoenix
MBA, Business Administration, Management and Operations
Verint June 2010 - Present
Avaya December 2009 - June 2010
Nortel January 2000 - December 2009
Shahjalal University of Science and Technology, Bangladesh August 1995 - March 1996
Skills
IVR, VoIP, CTI, SIP, TCP/IP, Unified Communications, SS7, Unix, Telecommunications, Technical Support, Perl, Avaya, Telephony, Cloud Computing, Call Center, Troubleshooting, Linux, Operating Systems, Product Management, ISDN, TDM, Speech Recognition, Cisco Technologies, ACD, Enterprise Software, IP, Integration, Contact Centers, Switches, Software Installation, Call Centers, Networking
Education
Polytechnic Institute of NYU 1998 — 2000
MS, Computer Science
University of Chittagong 1988 — 1990
M.Sc, Applied Mathmatics
University of Chittagong 1985 — 1988
B.Sc (Honors), Mathmatics
Starfish Associates September 2012 - Present
Avaya March 2006 - September 2012
Cincinnati Bell Technology Solutions March 2005 - March 2006
Cincinnati Bell / Cincinnati Bell Technology Solutions May 2000 - March 2005
Skills
Avaya, Telecommunications, Sales Engineering, Pre-sales, SIP, VoIP, Call Center, Telephony, Unified Communications, Consultative Selling, SIP Trunking, Solution Selling, Disaster Recovery, Integration, Customer Relations, Data Center, Selling, Call Centers, IP, IVR, Cisco Technologies, Enterprise Software, MPLS, Managed Services, Customer Service, CTI, ACD, Direct Sales, Professional Services, Wireless, Ethernet, Contact Centers, Channel Partners, Cloud Computing, WAN, Video Conferencing, Strategy, System Deployment, SaaS, Go-to-market Strategy, Co-location, LAN-WAN
Education
Xavier University - MBA 1998 — 2001
MBA, Information Systems
University of Cincinnati College of Business 1993 — 1998
BBA, Marketing & Management
Avaya October 2014 - Present
Avaya October 2013 - Present
Avaya August 2010 - October 2013
Black Box Network Services May 2007 - August 2010
Black Box Network Services February 2004 - September 2006
Skills
Telecommunications, Telephony, Solution Selling, Unified Communications, Contact Centers, SIP, Avaya, IVR, VoIP, Channel, Managed Services, Wireless, SaaS, Hosted Services, Direct Sales, Cloud Computing, Data Center, Video Conferencing, IP, SIP Trunking, ACD, Switches, Network Design, Networking, Routing, Salesforce.com, Virtualization, QoS, Wireless Networking
Education
University of Central Arkansas 1991 — 1994
OMES State of Oklahoma July 2011 - Present
Avaya August 2006 - July 2011
Hertz June 1981 - August 2006
Skills
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Avaya IP Telephony, Avaya Communication..., Avaya ASA, Avaya Technologies, Project Management, Contract Management
Education
University of Central Oklahoma 1981 — 1982
Business Administration and Management, General
Gorden Cooper Vo-Tech 1980 — 1981
Office and Administrative Management, Business Administration and Management, General
Avaya November 2013 - Present
Coventry Health Care, an Aetna Company September 2011 - November 2013
SHI November 2010 - September 2011
ADP October 2009 - November 2010
Dell, Inc. June 2007 - October 2009
Skills
SaaS, Cold Calling, Sales Process, Direct Sales, Project Management, Sales Presentations, Salesforce.com, Selling, Sales, Solution Selling, Account Management, Sales Management, New Business Development, Employee Benefits, Insurance, Health Insurance, Training, Human Resources, Coaching, Lead Generation, Enterprise Software, Marketing, Call Centers, CRM, Time Management, Customer Retention, Sales Operations, Management, Telecommunications, Business Development, Unified Communications, Channel Partners, VoIP, Strategic Partnerships, Leadership, Mobile Devices, Networking, Data Center, Professional Services
Education
Oklahoma Christian University 2012 — 2013
Master of Business Administration (M.B.A.), Business and Leadership, 3.8
University of Central Oklahoma 2002 — 2007
BA, Marketing and Communication
Assess Systems April 2013 - Present
Mercer Human Resource Consulting February 2003 - April 2013
Avaya January 1998 - May 2001
Southwest Airlines 1995 - 1998
Skills
.NET, ASP.NET, ASP.NET MVC, Agile Methodologies, Business Analysis, Databases, Employee Benefits, Microsoft SQL Server, Outsourcing, Process Improvement, Requirements Gathering, SDLC, SQL, Visio, WCF, Web Services, XML
Education
University of Central Oklahoma 2000 — 2002
B.S., Computer Science
West Corporation April 2014 - Present
ITT Technicial Institute June 2008 - June 2010
ITT Technical Institute 2008 - 2010
Avaya June 1972 - August 2005
Avaya Corporate Network June 1972 - August 2005
Avaya June 1972 - August 2005
Workforce Boulder County 2000 - 2005
Workforce Boulder County 2000 - 2005
Commication Workers of America Local 7717 1991 - 2005
Skills
Networking, Operating Systems, Software Installation, Security, Wireless, Cabling, Windows, Linux, Training, Avaya, Leadership, Voice Mail, Access, Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Databases, Active Directory, Hardware, Switches, Servers, Telecommunications, Routers, Data Center, Visio, SharePoint, Cisco Technologies
Education
ITT Technical Institute 2008 — 2010
Associates, Computer Network Systems
ITT-Technical Institute 2008 — 2010
Associate of Applied Science degree, IT; Computer Network Systems
University of Colorado at Boulder 1970 — 1972
none, English
Plano ISD September 2002 - May 2012
Avaya February 1974 - December 2001
Skills
Research, Public Speaking, Event Planning, Nonprofits, Web Development, Trail Guide, Public Relations, PHP, HTML, CSS, Fundraising, Policy, Volunteer Management, Analysis
Education
University of Central Oklahoma 1962 — 1969
Bachelor of Science (BS), Business Administration and Management, General
Level 3 Communications January 2011 - September 2013
Ericsson October 2007 - December 2010
Avaya November 2004 - October 2007
Avaya January 2004 - November 2004
Avaya June 2000 - December 2002
Lucent Technologies / AT&T / Bell Labs / Western Electric January 1980 - June 2000
Skills
ClearQuest, Unix, ClearCase, Perl, Unix Shell Scripting, Git, Hudson, Configuration Management, Software Configuration..., Agile Methodologies, Shell Scripting, Scripting, Embedded Systems, Linux, Solaris, Software Engineering, Embedded Software, Build Automation
Education
University of Colorado Boulder
MSEE, Electrical and Computer Engineering
University of Colorado Boulder
BSEE, Electrical Engineering
MinuteKey October 2013 - June 2015
Gogo Business Aviation 2015 - 2015
Gogo Business Aviation 2015 - 2015
Apex Systems February 2013 - July 2013
Avaya July 2009 - July 2012
Avaya August 2008 - July 2009
Avaya August 1993 - July 2008
Lucent Technologies June 1990 - August 1993
Interactive Systems/Kodak/MCI Systemhouse December 1989 - June 1990
Lachman Associates / Bell Labs August 1982 - December 1989
Skills
C++, C, HTML, Software Development, linux/unix cmdline tools, perl, 24/7 product support, training/mentoring, ood, Customer Service, product support tools, Technical Documentation, customer documentation, Agile & Waterfall..., Unit Testing, Integration Testing, System Deployment, System Testing, Solution Architecture, Linux, Unix, Perl, Object Oriented Design, Unified Communications, Databases, Shell Scripting, System Architecture, Testing, Agile Methodologies, Avaya, Troubleshooting, ClearCase, Audix, Voice Mail, Test Automation, Unified Messaging, Voice Messaging, Web Services, Software Engineering, Integration, Software Design, TCP/IP, Multithreading, Hardware, SIP
Education
University of Colorado at Boulder
Master of Science (M.S.), Computer Science
University of Illinois at Chicago
Bachelor of Science (BS), Mathematics and Computer Science
Avaya Communications 2008 - Present
Avaya 2010 - 2012
Avaya 2006 - 2008
Avaya 1998 - 2006
Skills
SIP, VoIP, TCP/IP, H.323, Avaya PBX, Media Gateways, ISDN, Avaya, TDM, Telephony, PBX, CTI, Gateway, IP, IP Networking, Ethernet, Wireless, Call Centers, Routing, CCNA, Networking, Switches, Telecommunications, Troubleshooting, MPLS, Testing, Network Architecture, Network Design, Unified Communications, OSPF, Cisco Technologies, Managed Services, Avaya Aura, Network Engineering, QoS, Avaya Technologies
Education
University of Colorado at Boulder 2002 — 2004
Master of Science Interdisciplinary Telecommunications, telecom-engineering, policy
DaVita Kidney Care September 2015 - Present
Rusted Rino Apps May 2010 - Present
Double Encore July 2015 - September 2015
Starz Entertainment January 2015 - July 2015
LifePics Inc July 2014 - December 2014
CARDFREE February 2014 - July 2014
Raytheon IIS October 2003 - March 2014
Electronic Evidence Discovery 2006 - 2007
Avaya 2000 - 2003
Lockheed 1996 - 2000
Skills
Software Development, Java, Eclipse, SOA, Web Services, Distributed Systems, JMS, OOAD, C#, Object Oriented Design, XML, Java Enterprise Edition, Requirements Analysis, EJB, Integration, Subversion, C++, Linux, ClearQuest, TCP/IP, ClearCase, Software Design, Unix, Hibernate, SQL, MySQL, C, Software Engineering
Education
University of Colorado Boulder 1997 — 1999
MS
University of Wyoming 1989 — 1993
BS
Hunter Douglas April 2006 - June 2008
Elyant Trading Group April 2003 - April 2006
Avaya May 2002 - April 2003
Avaya December 2000 - April 2003
Avaya January 1999 - April 2003
Lucent Technologies January 1999 - December 2000
Lucent Technologies May 1998 - December 1998
Education
University of Colorado Boulder 1996 — 2000
Avaya September 2014 - Present
Going to Bat Foundation September 2009 - Present
Avaya August 2013 - September 2014
IBM February 2011 - July 2013
AT&T January 2000 - December 2010
SBC Communications Ltd 2000 - 2005
SBC Communications Ltd 2000 - 2005
Intekom (Pty) Limited 1999 - 1999
Skills
Data Center, Networking, Cloud Computing, Unified Communications, Storage, Solution Selling, Virtualization, Security, VoIP, Telecommunications, Network Systems, Servers, SaaS, Channel Partners, Professional Services, Consulting, Strategic Partnerships, Disaster Recovery, Enterprise Software, Management, Wireless, Managed Services, Go-to-market Strategy, WAN, Direct Sales, Salesforce.com, MPLS, Leadership, Cisco Technologies, Shortest Path Brdiging, Contact Centers, Video Conferencing, Pre-sales, Network Architecture, IP, Sales Enablement
Education
University of Cape Town 1979 — 1983
Computer Science
CBC
Camps Bay High School
SACS
Avaya July 2014 - Present
Sunturn, Inc. January 2012 - July 2014
Avaya November 2008 - January 2012
Chase 2006 - 2008
Wells Fargo May 2005 - June 2006
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Telephony, Avaya, Telecommunications, SIP, Call Centers, Call Center, Direct Sales, Sales Management, Sales, Account Management, Salesforce.com, Channel Partners, Selling, LAN Switching, Channel, Software Solution Sales, Avaya Technologies, Contact Centers, SIP Trunking, IVR
Education
University of Colorado at Boulder
BA/BS, Management
Apollo Heating Cooling and Plumbing May 2010 - Present
Apollo Heating Cooling and Plumbing June 2001 - May 2010
Avaya November 1999 - December 2000
Skills
HVAC, HVAC Controls, Sales Operations, Vendor Relationships, Project Management, Sales, Management, Indoor Air Quality, Quality Assurance, Team Building, Plumbing, Marketing Strategy
Education
University of Cincinnati 1999 — 2001
Mechanical Engineering
Aileron
Organizational Management (seminars)
Barr Corporate Success
Management / Leadership
L-3 Communications January 2010 - Present
Avaya April 2006 - January 2010
Alan Ritchey, Inc January 2004 - April 2006
Alan Ritchey, Inc. March 2002 - June 2003
Valley View ISD September 2001 - March 2002
Skills
Software Development, SIP, VoIP, Troubleshooting, Routers, C++, Software Engineering, WAN, Embedded Systems, C, Microsoft SQL Server, Network Administration, Object Oriented Design, Telephony, Debugging, Networking, Servers, Embedded Software, ISDN, H.323, Computer Hardware, Microsoft Exchange, TCP/IP
Education
University of Colorado at Boulder 2007 — 2008
Graduate Certificate, Embedded Systems, GPA 3.7
University of North Texas 2002 — 2005
Master of Science, Computer Science
DeVry University, Irving 1999 — 2002
Bachelor of Science, Computer Information Systems
Avaya July 1988 - Present
Lucent Technologies September 1996 - February 2001
AT&T July 1988 - September 1996
Skills
Unix, ClearCase, Avaya, Perl, Linux, Unix Shell Scripting, Disaster Recovery, Unified Communications, IP, TCP/IP, Shell Scripting, Software Development, Solaris, ClearQuest, Integration, Telecommunications, VMware, VoIP, Agile Methodologies, Data Center, SIP, Telephony
Education
University of Missouri-Rolla 1983 — 1988
Bachelor of Science (BS), Computer Science
University of Colorado at Boulder
Avaya June 2015 - Present
Avaya November 2009 - June 2015
Avaya October 2007 - November 2009
Avaya November 2006 - October 2007
Avaya September 2000 - October 2006
Avaya February 1998 - September 2000
Exabyte 1996 - 1998
Skills
Program Management, Product Management, Telecommunications, Unified Communications, VoIP, Cross-functional Team..., Project Management, Team Management, Avaya, Team Leadership, Budgets, Leadership, PMP, Telephony, Integration, Mergers, SaaS, Enterprise Software, IP, Software Project..., Business Process..., Process Improvement, Go-to-market Strategy, Management, Mergers & Acquisitions, PMO, Software Development
Education
University of Colorado Denver 2007 — 2009
EMBA, Business
University of Colorado Boulder 1991 — 1995
BS, Electrical and Computer Engineering
CLG Consultants 2007 - Present
One IP Voice May 2006 - March 2007
Expanets 2000 - 2003
Lucent Technologies 1998 - 2000
Avaya 1995 - 2000
Lucent Technologies 1990 - 1998
Skills
Telecommunications, Telephony, Call Center, Unified Communications, VoIP, Solution Selling, Professional Services, Wireless, Managed Services, Cloud Computing, Channel, Integration, Network Design, SIP, Sales, Avaya, Go-to-market Strategy, Start-ups, Leadership, Call Centers, Account Management, Cross-functional Team..., Executive Management, IVR, Service Delivery, Strategy, IP, Contact Centers, Vendor Management, Customer Satisfaction, SaaS, Channel Partners, Strategic Partnerships, Data Center, Enterprise Software, Ethernet, Product Management, WAN, Video Conferencing, Outsourcing, SIP Trunking, Switches, Customer Experience, Cisco Technologies, Networking
Education
University of Colorado Boulder
Guiding Eyes for the Blind December 2014 - Present
Hara Schwartz, MD June 2014 - July 2014
Avaya July 2010 - April 2013
Shared Technologies April 2006 - August 2009
Nortel, Bell Atlanticom, BAMS, Wiltel, Williams Communications Solutions, NextiraOne October 1983 - March 2006
Skills
SIP, Telephony, Avaya, Telecommunications, IVR, Contact Centers, CTI, Call Centers, Solution Selling
Education
University of California, Santa Cruz 1997 — 1998
Database Management and Accounting
Westchester Community College 1981 — 1982
Electrical Engineering
Avaya April 2015 - Present
Avaya April 2013 - Present
NCR Corporation January 2012 - April 2013
Avaya Inc June 2003 - January 2012
James River Technical July 2000 - April 2003
GE Access (now part of Avnet, Inc) June 1998 - July 2000
Skills
Value Selling, Solution Selling, Professional Services, Managed Services, Account Management, Channel, Unified Communications, Cloud Computing, Sales Management, New Business Development, Direct Sales, Salesforce.com, Channel Partners, VoIP, Revenue Growth..., Customer Satisfaction, SaaS, Go-to-market Strategy, Enterprise Software, Telecommunications, Call Centers, Pre-sales, CRM, Avaya, Business Development, Outsourcing, Sales Presentations, Selling, Telephony, Strategic Partnerships, Sales Process, Business Alliances, Wireless, MPLS, Data Center, SIP, IP, Sales Enablement, SIP Trunking, Product Management, Co-location, Contact Centers, Sales, Management, Leadership, Sales Operations, Cross-functional Team..., Strategy
Education
University of Colorado at Boulder 1989 — 1993
Bachelor of Arts (B.A.), Communication
Avaya May 2012 - May 2014
Avaya January 2011 - May 2012
Avaya December 2009 - January 2011
Nortel November 2003 - December 2009
Nortel August 1998 - November 2003
SARCOM, Inc. 1992 - 1998
Milacron 1988 - 1992
Skills
Avaya, Pre-sales, SIP, VoIP, IP, Unified Communications, Networking, Switches, Enterprise Software, Network Design, Routing, TCP/IP, LAN-WAN, Managed Services, Troubleshooting, Network Architecture, Telephony, Customer Service, Technical Support, LAN/WAN, Telecommunications, Ethernet, Avaya Technologies, Customer Advocacy, Customer Relations, WAN, Routers, Customer Escalation..., Wireless, Professional Services, VPN
Education
University of Cincinnati 1984 — 1987
BA, Double Major in Geography and Foreign Afffairs
University of Illinois at Urbana-Champaign 1982 — 1984
Avaya February 2012 - Present
National Renewable Energy Laboratory 2011 - 2012
Setter Roche LLP 2008 - 2011
Avago Technologies 2008 - 2011
Agilent Technologies 1999 - 2007
Hewlett-Packard 1992 - 1999
Skills
Licensing, Trademarks, Patents, Trade Secrets, Joint Ventures, IP, Copyright Law, Intellectual Property, Corporate Law, Due Diligence, Patent Prosecution, Patentability, Software Licensing, Patent Litigation, Mergers & Acquisitions, Non-disclosure..., Corporate Governance, Invention, Registered Patent..., Patent Applications, Software Patents, Patent Portfolio..., Privacy Law, Trademark Infringement, Prosecution, IP transactions, Litigation, Technology Transfer, Intellectual Property..., Legal Opinions, Client Counseling, IT law, Data Privacy, Legal Writing, International Law, Employment Law, Contract Negotiation, Management, Telecommunications
Education
University of Central Florida
BSEE
University of Denver - Sturm College of Law
JD
Carrie Communications January 2013 - Present
Fonality November 2010 - December 2012
Avaya December 2009 - December 2010
Nortel July 2007 - December 2009
Nortel 2006 - July 2007
McKinney 2005 - 2006
Qwest Communications 2003 - 2005
Swedish Medical Center 2002 - 2003
eSoftsolutions 2001 - 2002
TracyLocke June 2000 - August 2000
Skills
Integrated Marketing, Digital Marketing, Marketing Communications, Lead Generation, Advertising, Marketing, Copywriting, Social Media, Direct Marketing, Product Marketing, Strategy, Marketing Strategy, Product Management, Leadership, Strategic Communications, Strategic Planning, SEO
Education
University of North Texas 1999 — 2000
Bachelor of Arts, Journalism/Mass Communication
University of Colorado Boulder 1996 — 1999
Comcast April 2013 - Present
Comcast August 2010 - April 2013
Avaya January 1998 - February 2010
Avaya May 1998 - October 2001
Belle Bonfils Memorial Blood Center June 1996 - February 1998
Velie Circuits June 1995 - June 1996
Skills
Call Center, Telecommunications, Customer Relations, Change Management, Coaching, Operations Management, Call Centers, Avaya, Performance Management, Customer Service, Management, Troubleshooting, Customer Satisfaction, Leadership, VoIP, Telephony, Product Management, IP, Project Planning, Six Sigma, Vendor Management, Project Management, Avaya Technologies
Education
Univeristy of Colorado - Boulder 1990 — 1994
Bachelor of Arts, Environment, Population and Organismic Biology
University of Colorado Boulder 1990 — 1994
Bachelors degree, Biology, General
Cherry Creek Highschool 1986 — 1990
Mission Critical Partners June 2012 - Present
L. Robert Kimball & Associates April 2009 - June 2012
L.R. Kimball 2009 - June 2012
MCP 2012 - 2012
Avaya August 2000 - June 2008
WilTel Communications 1981 - 1986
WilTel Communications 1981 - 1986
Skills
Telecommunications, VoIP, Wireless, RFP, IP, Program Management, PMP, Avaya, Call Center, Integration, Project Management, Project Planning, Wireless Networking, Telephony, Project Portfolio..., Unified Communications, Sales Engineering, Team Leadership, Managed Services, Project Delivery, Proposal Writing, Strategy, Pre-sales, Call Centers, Cross-functional Team..., Security, System Deployment, Networking
Education
University of Central Oklahoma
Independent January 2015 - Present
NACR Inc August 2010 - January 2015
NACR 2001 - 2009
Avaya July 1999 - August 2001
Avaya January 1996 - July 1999
Lucent Technologies October 1991 - December 1995
Skills
Sales, Avaya, Sales Operations, VoIP, Unified Communications, Business Development, Integration, Managed Services, Telephony, Call Center, Contact Centers, Solution Selling, IVR, Telecommunications, SIP, Video Conferencing, Call Centers, Sales Management, Avaya Technologies, Channel Partners, Wireless, Professional Services
Education
University of Colorado Boulder 1977 — 1980
BS, Business
SolidFire, Inc. December 2014 - Present
Hosting.com 2009 - 2013
Avaya June 2008 - November 2009
Avnet (formerly GE Access) January 2008 - May 2008
GE Access November 2006 - January 2008
GE Access December 2004 - November 2006
GE Access September 2003 - December 2004
Arrow Electronics February 2003 - September 2003
Hewlett-Packard May 2001 - September 2002
Skills
Forecasting, Cross-functional Team..., Process Improvement, Business Intelligence, Business Analysis, Vendor Management, Business Planning, Strategy, Budgets, Sales Operations, Management, Program Management, Analysis, Strategic Planning, Project Management, Salesforce.com..., Commission Plans, Compensation Structures, Cloud Computing
Education
University of Colorado Boulder 1999 — 2001
MBA, Finance
University of Colorado Boulder 1994 — 1997
BS, Finance, Marketing and International Business
Google December 2005 - Present
Live Nation at Shoreline Amphitheater 1991 - 2008
Sun Microsystems February 2001 - December 2005
Avaya January 1995 - October 2000
Skills
System Deployment, Partnerships, Cloud Computing, Professional Services
Education
University of California, Santa Cruz 1989 — 1993
Bachelor of Arts (B.A.), Psychology
University of California, Santa Cruz 1989 — 1993
Bachelor of Arts (B.A.), Literature
Santa Teresa 1985 — 1989
Avaya Member Technical StaffLucent Technologies1995 - 2000
Bell Labs 1986 - 2000
Education
University of Colorado Boulder
VMware June 2015 - Present
CloudGenera, Inc August 2014 - Present
VMware April 2010 - August 2014
VMware April 2007 - April 2010
Avaya November 2002 - March 2007
NEC July 2001 - November 2002
3Com May 2000 - July 2001
Zland.Com September 1998 - May 2000
Elcom Ltd. June 1988 - September 1998
Skills
Pre-sales, Strategic Partnerships, VoIP, Cloud Computing, Channel, Selling, Software Industry, Training, SaaS, Sales, Sales Enablement, Integration, Partner Management, Channel Partners, Enterprise Software, Sales Operations, Data Center, Marketing, Solution Selling, Storage, Procurement, Direct Sales, VMware, Virtualization, Databases, Project Management, Analysis, Account Management, Managed Services, Networking, Salesforce.com, Go-to-market Strategy, Professional Services, Project Planning, Business Alliances, Sales Process
Education
University of Central Florida - College of Business Administration
BS, Business
Transcend United Technologies February 2012 - Present
Relational Technology Solutions August 2001 - March 2012
Avaya October 2000 - July 2001
Lucent Technologies January 1997 - September 2000
AT&T January 1986 - December 1996
AT&T Infomation Systems January 1983 - December 1985
Ohio Bell September 1978 - December 1982
Skills
Sales Management, Direct Sales, Managed Services, Account Management, Unified Communications
Education
University of Cincinnati 1972 — 1976
Bachelor of Business Administration, Marketing and Managemant
Sinfulicious Cakes May 2008 - Present
University of Central Florida April 2005 - December 2011
American Communication Technologies 1999 - 2001
Avaya April 1997 - November 1999
Skills
Accounts Payable, Process Improvement, Payroll, Financial Accounting, Analysis, QuickBooks, General Ledger, Account Reconciliation, Access, Administration, Bookkeeping, Auditing, Call Centers, Finance, Invoicing, Outlook
Education
University of Central Florida 2006 — 2010
Computer Science, Public Administration
Hillsborough Community College 1994 — 1997
A.S., Culinary Arts/Hospitality Management
Comprehensive PC Services, Inc. May 2002 - Present
Avaya March 1997 - February 2002
Avaya April 1988 - March 1997
Skills
Telecommunications, Unified Communications, VoIP, Direct Sales, Telephony, Managed Services, Program Management, Marketing, Solution Selling, LAN-WAN, Sales Operations, Management, Avaya, Selling, Avaya Technologies, Call Centers
Education
University of Cincinnati
Bachelor’s Degree, English Literature/Jounalism
AlloSource January 2014 - Present
Quantum Corporation August 2005 - October 2013
Avaya 1984 - 2005
Skills
Cross-functional Team..., Product Development, Six Sigma, Manufacturing, Strategic Planning, Engineering, Process Improvement, Project Management, Data Analysis, Electrical Engineering, Hardware, Quality System, Failure Analysis, Root Cause Analysis, Team Leadership, Oral & Written..., Fault Tree Analysis, Design of Experiments, Unix, Mentoring, Electrical..., Metric Development, Quality Assurance, Process Engineering, Leadership, Analysis, Quality Management, Quality Auditing, Management, Integration, Electronics, Engineering Management
Education
University of Colorado Denver 1988 — 1992
BSEE
University of Colorado at Boulder
BSEE
Sumaria LLC October 2010 - Present
Axess Communications October 2008 - April 2012
Avaya April 2006 - May 2008
AEA / BCSI June 1983 - June 2005
Skills
Class Development, IP Networks, Switching and Routing, Developing procedures, ADDIE Methodology, Presentations, Project Management, ITIL v3 Foundation, Microsoft Office, PowerPoint, Visio, Adobe Captivate, Demonstrations, Avaya Certified..., Cisco Certified..., ETA Certified Fiber..., Certified Wireless..., Avaya, Routing, VoIP, Methodology, Captivate, IP, WAN, SIP, Wireless, Networking, ITIL, System Deployment, Telephony, Unified Communications, Management, Product Demonstration, Managed Services, Telecommunications, Call Centers, Cloud Computing, Solution Selling, Data Center, Software Documentation, Customer Satisfaction, Hardware, Vendor Management, Technical Sales..., Avaya Technologies
Education
University of Colorado Boulder
BA, Economics
Meeting Expectations September 2013 - Present
AetherQuest Solutions August 2012 - August 2013
Avaya February 2012 - August 2012
AetherQuest Solutions June 2009 - February 2012
LaunchMind Ltd October 2008 - July 2009
Web International February 2008 - June 2009
GameXchange April 2005 - December 2007
Skills
PHP, JavaScript, Java, jQuery, Prototype, Red Hat Linux, Windows, Mac OS X, Zend Framework, Yii Framework, Dojo, MODx, Drupal, Silverstripe, Joomla, Magento, Zend Studio, Aptana, MySQL, Navicat, Microsoft Office, Git, Subversion, Basic Photoshop, PostgreSQL, C++, VB.NET, Bash, ActionScript, CSS, HTML5, XHTML, HTML, XML, AJAX, JSON, Apache, LAMP, WAMP, MAMP, CCNA, Cisco IOS, Wireless Networking, Professional Networking, Home Networking, Server Administration, Troubleshooting, Computer Repair, Android Development, BlackBerry Development
Education
Pulaski Technical College 2008 — 2009
Computer Information, Networking
University of Central Arkansas 2006 — 2007
Computer Science
Pulaski Technical College 2004 — 2006
Computer Information, Networking
EidosMedia January 2012 - Present
EidosMedia January 2011 - January 2012
Pillar Data Systems July 2008 - December 2008
Avaya May 2007 - June 2008
Skills
Agile Methodologies, Web Services, JSP, Software Documentation, Servlets, Troubleshooting, Training, XML, Java, JavaScript, Unix, Software Development, CSS, HTML, Linux, SQL, Algorithms, PHP, Software Engineering, Python, Programming, C, Requirements Analysis, Web Development, Databases, Testing, C, Software Project..., CMS, Content Management, Project Management, C++, Quality Assurance
Education
University of Colorado at Boulder 2009 — 2010
Master's degree, Computer Science
University of Colorado at Boulder 2003 — 2007
Bachelor's degree, Computer Science
Collabera Capital One Voice Recording Engineer Witness/Verint 7.x v10 and V11 Tier support August 2014 - Present
TEKsystems State Farm July 2011 - July 2014
Aetna June 2010 - April 2011
Time Warner Cable 2009 - 2010
Avaya February 1997 - May 2008
Skills
CTI, Telecommunications, Contact Centers, Avaya, Call Logging, Telephony, Call Centers, Unified Communications, SIP, ACD, Professional Services, VoIP, ITIL, IVR, System Deployment, Integration, Vendor Management, Avaya Technologies
Education
University of Colorado Boulder
BA, Public Relations
Cisco Systems 2013 - Present
Avaya July 2010 - April 2013
Baroness Wines July 2009 - June 2010
Avaya November 2008 - June 2010
Avaya December 2007 - November 2008
Technology and Management Solutions July 2005 - September 2007
Skills
Call Center, Selling Skills, Leadership, Management, Account Management, Solution Selling, Salesforce.com, Channel, Sales Management, Telecommunications, Direct Sales, Sales Process, New Business Development, Telephony, Business Development, Cold Calling, VoIP, Sales, CRM, Sales Operations
Education
University of Colorado Boulder 2003 — 2007
BA, English
Avaya December 2009 - Present
Nortel June 1998 - January 2011
Bay Networks July 1994 - June 1998
SynOptics Communications March 1993 - July 1994
Ultra Network Technologies March 1991 - March 1993
Farallon Computing July 1990 - March 1991
Bell Northern Research May 1985 - August 1988
Education
University of San Francisco 1988 — 1990
MS, Computer Science
University of California, Santa Cruz 1980 — 1985
BA, Computer Science
University of California, Santa Cruz 1980 — 1985
BA, Economics
Tek Systems – Cincinnati, OH July 2014 - February 2015
Cohesion Business Technology - IT Project Planning and Program Management November 2013 - June 2014
LexisNexis February 2013 - October 2013
LexisNexis September 2011 - February 2013
Tek Systems/JPMorgan Chase June 2009 - September 2011
Avaya February 2006 - December 2008
Cincinnati Bell October 2003 - December 2005
Expanets / Lucent Technologies / AT&T February 1991 - February 2003
AT&T / Lucent Technologies / Expanets 1991 - 2003
Skills
Call Center, VoIP, Telecommunications, Provisioning, Servers, LAN/WAN, CMS, PBX, IVR, Unified Communications, Telephony, CTI, Cisco, ACD, Genesys, Switches, Avaya PBX, Audix, Modular Messaging, IP, WAN, Routers, SIP, Wireless, Voice Mail, Avaya, Cisco Technologies, Network Design, Project Management, Networking, Contact Centers, CRM, Enterprise Software, Managed Services, Strategy, Program Management, Vendor Management, Professional Services, Disaster Recovery, Call Centers, Cloud Computing, Data Center, LAN-WAN
Education
University of Cincinnati College of Business 1968 — 1973
BBA - Marketing, Marketing
Polycom 2005 - 2009
Avaya 2002 - 2005
Bell Labs, Lucent, Avaya 1997 - 2005
Lucent Technologies 1997 - 2005
Skills
Telecommunications, Unified Communications, Product Management, VoIP, Program Management, Telephony, IP, Vendor Management, SIP, Integration, Mobile Devices
Education
University of Colorado Boulder 1972 — 1976
BA, Physics
Avaya January 2003 - Present
Sprint May 1990 - November 2003
Motorola TTPCom Product Group 1984 - 1989
Education
University of Central Missouri 1976 — 1980
BS, Business Management
RGP June 2014 - Present
Avaya April 2006 - May 2014
Avaya December 2003 - March 2006
Amicus Holdings (CIBC) April 2002 - November 2003
Sears Termite and Pest Control October 1997 - March 2000
Florida 1st Health April 1994 - September 1997
Telespectrum Worldwide April 1993 - December 1993
Martin Marietta June 1989 - November 1992
Skills
Shared Services, Payroll, Payroll Taxes, Canada Payroll, SAP HR, ADP Payroll, Data Analysis, Vendor Management, General Ledger, Employee Relations, Project Management, Financial Reporting, Fixed Assets, Auditing, Budgets
Education
University of Central Florida 1986 — 1989
Bachelor of Science (BS), Business Administration with Computer Science minor
Hewlett-Packard November 2014 - Present
Avaya October 2000 - October 2014
Octel Communications/Lucent 1994 - 2000
Skills
Telecommunications, Telephony, SIP, VoIP, Unified Communications, Managed Services, Cloud Computing, Contact Centers, Avaya, IP, Vendor Management, Leadership, Program Management, Call Centers, Cross-functional Team...
Education
University of Central Arkansas 1988 — 1992
BBA, Marketing Communication
Rushmore Loan Management Services LLC April 2014 - Present
Levy Restaurants September 2011 - Present
Treliant Risk Advisors March 2014 - April 2014
Bank of America January 2013 - September 2013
Bank of America March 2012 - January 2013
MetLife Home Loans September 2010 - March 2012
JPMorgan Chase December 2008 - September 2010
GMAC ResCap March 2008 - September 2008
Indymac Bank September 2005 - March 2008
Avaya November 2004 - June 2005
Skills
Process Improvement, FHA, Loan Modifications, Customer Service, Public Speaking, Mortgage Lending, VoIP, Microsoft Excel, Business Analysis, Financial Analysis, Analysis, Loss Mitigation, Call Centers, Training, Finance, Loans
Education
University of Central Oklahoma 1995 — 1997
Xavier University of Louisiana 1994 — 1995
Sink Combs Dethlefs April 2013 - Present
Ohlson Lavoie Collaborative (OLC) Aquatics July 2012 - April 2013
Fentress Architects September 2009 - November 2012
Ivins Design Group May 2003 - January 2009
Avaya June 1998 - March 2003
Skills
Construction Drawings, Revit, Submittals, Construction Management, SketchUp, Architectural Design
Education
University of Colorado Boulder 1999 — 2002
Bachelor of Environmental Design, Architecture
University of Colorado Boulder
Strategic Products and Services (SPS) July 2011 - Present
SPS August 2010 - July 2011
Consultedge March 2010 - August 2010
Consultedge January 2009 - March 2010
Avaya January 2008 - December 2008
Avaya February 2006 - January 2008
Skills
Avaya, Telecommunications, Managed Services, Sales, Team Building, Unified Communications, Process Improvement, Cross Functional Team..., Account Management, Disaster Recovery, Networking, Vendor Management, Selling, Channel Partners, Troubleshooting, Salesforce.com, Professional Services, Forecasting, Sales Process, Direct Sales, Business Development, Cold Calling, IVR, Management, Customer Satisfaction, Marketing, Contact Centers, SaaS, New Business Development, Sales Management
Education
University of Central Florida - College of Business Administration 2001 — 2005
Marketing, Digital Media
NICE Systems November 2010 - Present
Avaya July 1998 - November 2010
Skills
Avaya, Telephony, VoIP, Voice Mail, Unified Communications, SIP, Telecommunications, IVR, IP, Call Center, TCP/IP, Integration, ACD, Troubleshooting, Switches, Audix, Managed Services, Linux, SQL, LAN-WAN, CTI, Contact Centers, ISDN, Routing, TDM, Cisco Technologies, NICE, NICE Call Recording, Call Centers
Education
Devry University 2006 — 2008
BA, Technical Management
University of Colorado Boulder 1991 — 1996
BA, Music
University of Colorado Boulder 1991 — 1996
BA, International Affairs
Avaya July 2011 - Present
Johnson Controls October 2010 - June 2011
Genesis10 April 2009 - August 2010
Avaya September 2005 - September 2008
Avaya May 2003 - September 2005
Avaya April 2001 - May 2003
Triton Network Systems August 1999 - April 2001
CHEP January 1999 - August 1999
Siemens September 1997 - January 1999
Skills
Cloud Computing, Managed Services, Solution Selling, Telecommunications, Unified Communications, Outsourcing, Cross-functional Team..., Business Transformation, Professional Services, Program Management, Strategy, IT Strategy, Business Development, Integration, SaaS, Business Strategy, Management Consulting, Vendor Management, Account Management, Service Delivery, Offer Development, Product Development, IT Outsourcing, Strategic Partnerships, Sales, Pre-sales, network security, data center, Solution Architecture, Data Center, Network Security
Education
Webster University
Master of Science (M.S.), Computer Science - Distributed Systems
Webster University
Master of Arts (M.A.), Management & Leadership
University of Central Florida
Bachelor of Science (B.S.)
Ruckus Wireless June 2010 - Present
Fujitsu 2005 - 2010
Avaya 2001 - 2004
Inktomi 1998 - 2001
HAL Computer Systems 1993 - 1998
Microtec Research (Mentor Graphics) 1989 - 1993
Plexus Computers 1986 - 1989
Zilog 1981 - 1986
Skills
Agile Methodologies, Software Quality..., System Testing, Linux, Unix, Perl, Quality Assurance, Software Development, C, Solaris, Software Engineering, Web Services, Java
Education
University of California, Santa Cruz
Graduate sch, Computer sciences
University of Maine
MA, statistics, applied math
HAC, Inc. December 2008 - Present
Avaya 1997 - 2004
Thrifty Car Rental Reservation Center 1991 - 1996
Education
University of Central Oklahoma 1988 — 2001
Early Childhood Education and Teaching
Century Link November 2008 - Present
Avaya May 1980 - November 2001
Skills
Unified Communications, Managed Services, Solution Selling, SIP Trunking, Telephony, Co-location, VoIP, Avaya, PRI, Hosted Services, Channel, CPE, Telecommunications, MPLS, SIP
Education
University of Colorado at Boulder 1975 — 1978
Avaya September 1998 - Present
Avaya September 1998 - Present
SIGN SHOP August 1998 - September 1998
Skills
Leadership, Event Planning, Public Relations, Training, Research, Photoshop, Process Improvement, Marketing Strategy, Editing, Event Management, Social Networking, Facebook, Video Production, OS X, Marketing, Social Media, English, Microsoft Word, Customer Service
Education
Oklahoma City Community College 1982 — 1984
Commercial Art, 3.75
University of Central Oklahoma
Avaya May 2011 - Present
NSIDC May 2007 - January 2009
Education
University of Colorado Boulder 2006 — 2011
BS, Computer Science
Medtronic January 2015 - Present
Covidien June 2013 - January 2015
Covidien January 2011 - June 2013
Covidien January 2008 - December 2010
Covidien January 2006 - December 2007
Covidien December 2003 - December 2005
Avaya 1996 - 2003
Valleylab 1991 - 1996
Skills
Design Control, Cross-functional Team..., Product Development, Program Management, Product Lifecycle..., Medical Devices, Outsourcing, Strategic Planning, FDA, Six Sigma, Project Management, R&D, Management, Systems Engineering, Engineering Management, Engineering, Design of Experiments, Leadership, Project Planning
Education
University of Colorado at Boulder 1993 — 1995
Master of Engineering (M.Eng.), Engineering Management
University of Nebraska-Lincoln 1985 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
Dell September 2012 - Present
Avaya October 2009 - October 2011
Avaya July 2004 - September 2009
Avaya January 1998 - January 2004
Avaya January 1997 - January 1998
Alltel Corporation January 1996 - January 1997
Harvest Foods Corporate Office January 1994 - January 1996
Skills
Quality Assurance, ITIL v3 Foundations..., Process Improvement, SAP, Management, Project Management, Call Centers, ITIL, Databases, Vendor Management, Technical Support, Troubleshooting, BMC Remedy, Customer Service, Business Objects, Customer Satisfaction, Cross-functional Team...
Education
University of Central Arkansas 1990 — 1995
Bachlor Of Science, in History
Avaya 1997 - 2012
Oklahoma Society of CPAs 1991 - 1992
Skills
Technical Support, Customer Service, Building Customer..., Telecommunications, VoIP, PRI, LAN-WAN, Multi Tasking, Windows XP Pro, Microsoft Word, Apple macbook, Mac OS X, iWork, Troubleshooting, Teamwork
Education
University of Central Oklahoma 1988 — 1990
Bachelor of Science (BS), Accounting
Raytheon 2004 - 2005
Avaya January 2001 - January 2004
Lockheed Martin January 1999 - January 2001
University of Colorado Boulder May 1996 - January 1999
University of Illinois at Urbana-Champaign May 1994 - May 1996
Skills
OO Software Development, GUI development, UML, C/C++, Fortran, Visual Studio, Trolltech Qt, csh/bash, makefiles, Unix, Linux, Windows, VMS
Education
University of Colorado Boulder 1996 — 1999
Master of Science (MS), Physics, 3.63/4.00
University of Illinois at Urbana-Champaign 1991 — 1996
Bachelor of Science (BS), Engineering Physics, 3.85/4.00
Avaya 1997 - Present
Lucent Business Solutions September 1997 - April 2002
Cincinnati Bell February 1986 - January 1997
Skills
Project Management, Telecommunications, Program Management, Vendor Management, Wireless, Project Planning, PMP, Integration, Product Management, Cross-functional Team..., Management, Team Leadership, MS Project, Process Improvement, Call Centers, Business Analysis
Education
Xavier University 1990 — 1992
Master of Business Administration (MBA), Business/Corporate Communications
University of Cincinnati 1986 — 1990
Bachelor of Engineering (BEng), Civil Engineering